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#7 [00:13] <Daquan> Heya. How do you change your account nickname?
#8 [00:13] <mattym> Daquan, Log in at account.mojang.com/me
#9 [00:13] <mattym> Daquan, Should give you the option there
#10 [00:14] <Daquan> Ahh, thanks. I tried that earlier but it's working now.
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#21 [00:42] <yanoe> hlep
#22 [00:43] <yanoe> do every body no what dis is
#23 [00:44] <yanoe> java.lang.nullpointerexception
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#25 [00:45] <mum> To recap when we press play minecraft just says shutting down local server then crashes you asked for a crash report Ihave it highlighted but it won't copy I will try and copy it from the .minecraft folder if that will do
#26 [00:48] <mum> Where do I copy it to again
#27 [00:56] <Andrio> ??> mum paste
#28 [00:56] <Absol> mum: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#29 [00:56] <Andrio> You should be able to right click it and select Copy all text.
#30 [01:00] <mum> http://paste.ubuntu.com/17318857/
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#36 [01:22] <Rainy> Hi
#37 [01:23] <Guest77065> ?
#38 [01:23] <Guest77065> Why was rainy taken away?
#39 [01:23] <Guest77065> Nvm
#40 [01:27] <Andrio> Because I have an acquaintaince by that name...
#41 [01:31] <mum> did I paste it right
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#44 [01:54] <weasel> i cant find out what my minecraft email adress is
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#47 [02:13] <pajzlik> Hello I have a problem to start my 1.9.2 server. Can someone help me ? :)
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#50 [02:21] <Andrio> What problem?
#51 [02:25] <pajzlik> I wanted new server, 1.9. and more, So i tried download 1.1.0 then 1.9.2 and still i had same problem. Can't run server
#52 [02:25] <pajzlik> but, my 1.8.3 work with no problems
#53 [02:26] <pajzlik> I see, something is loading a while, but server never load completly and shut down
#54 [02:28] <pajzlik> Excuse my english, if you don't understand me say it, I will try more :)
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#56 [02:33] <Lauren> How do I connect to minecraft with Windows 10
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#58 [02:41] <mum> Just wondering if anyone is still looking at my issue or if you can't help?
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#66 [03:13] <Fruitloop02> I am trying to play minecraft and it keeps saying my game is crashing. I followed the instructions, until i came acrosss some difficulties
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#69 [03:27] <itCaillou> hello my minecraft just crashs all the time i try log in help?
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#74 [03:28] <itCaillou> hello
#75 [03:29] <itCaillou> bye then
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#78 [03:38] <mum> can anyone tell me if I should hang around staring at this screen or not
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#80 [03:43] <Martin> Can i reset my sq but i dont know pasword of acount
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#82 [03:56] <mum> Sorry I have to go I will check tomorrow to see if anyone found anything to help.
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#84 [04:16] <itCaillou> hello
#85 [04:17] <itCaillou> OMG i need help badly
#86 [04:18] <itCaillou> HELP HELP HELP HELP
#87 [04:22] <Andrio> ??> itCaillou ask
#88 [04:22] <Absol> itCaillou: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#89 [04:22] <Absol> itCaillou: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#94 [04:38] <koollego> how to fix Internal Exception: java.lang.NullPointerException ??
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#96 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#97 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#98 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#99 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#100 [04:39] * Absol kicked koollego from #minecrafthelp (Reason: oollego :Stop spamming)
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#102 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#103 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#104 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#105 [04:39] <koollego> how to fix Internal Exception: java.lang.NullPointerException
#106 [04:39] * Absol kicked koollego from #minecrafthelp (Reason: oollego :Stop spamming)
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#109 [05:07] <Arisen_> hi, I have an issue with Minecraft, when I open the application, it states "pixel format not accelerated" but my drivers cannot be updated. I did the procedure to claim support and have the URL of "Ubuntu Pastebin": http://paste.ubuntu.com/17320679/ please, help me.
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#116 [05:28] <Arisen_> hi, I have an issue with Minecraft, when I open the application, it states "pixel format not accelerated" but my drivers cannot be updated. I did the procedure to claim support and have the URL of "Ubuntu Pastebin": http://paste.ubuntu.com/17320679/ please, help me.
#117 [05:29] * Anzhi is now known as Anzhelika|Away
#118 [05:32] <Andrio> Install this driver, Arisen: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#120 [05:37] <nappihei> my game crashes every time i am going to online servers or even my own worlds. how can i make it work normally again?
#121 [05:37] <Andrio> ??> nappihei launcher/crash-log
#122 [05:37] <Absol> nappihei: We need to see your crash log, which appears after a crash.
#123 [05:37] <Absol> nappihei: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#124 [05:39] <nappihei> http://paste.ubuntu.com/17321300/
#125 [05:41] <Andrio> Looks like your server list is corrupt.
#126 [05:41] <Andrio> nappihei, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
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#129 [05:56] <wofless> my servers do not work it shows,Java.lang.NullPointerExceptionGroup
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#131 [05:58] <nappihei> http://paste.ubuntu.com/17321569/
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#134 [06:00] <nappihei> can you help me pleace. i dont know what to do! http://paste.ubuntu.com/17321569/
#135 [06:01] <nappihei> my game just crashes all the time and i dont know what to do
#136 [06:03] <Andrio> nappihei, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
#137 [06:05] <nappihei> i allready was there but i didn't help me at all :(
#138 [06:05] <Andrio> mm
#139 [06:05] <Andrio> did you turn on VBOs?
#140 [06:06] <nighter> Might actually work to turn them off
#141 [06:06] <nighter> ?
#142 [06:06] <nappihei> well i'm going to try that
#143 [06:07] <nappihei> i turn them off, i am going to try to play now?
#144 [06:09] <nappihei> OMG it works thank you!!
#145 [06:16] * Anzhelika|Away is now known as Anzhi
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#154 [06:34] <jdlane> hello
#155 [06:34] <jdlane> any 1 here
#156 [06:35] <jdlane> how to play creative
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#159 [06:36] <Nat> Hi I followed the instructions to "pixel format not accelerated " support and they said to come here and pate a document of something. So here it is: http://paste.ubuntu.com/17322010/
#160 [06:36] <jdlane> how to play creative
#161 [06:37] * TykMikk [TykMikk@notlogged] has joined #minecrafthelp
#162 [06:38] <Nat> You click create new world and then it says survival and just keep clicking it till you see creative mode
#163 [06:39] * Anzhi is now known as Anzhelika|Away
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#165 [06:40] <jdlane> so how do i do that
#166 [06:40] <jdlane> where is create a new world
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#197 [07:23] <waffles> i cant update my graphics card? pixel problems
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#208 [07:58] <iSuPeRz96> Hello, i stopped playing MInecraft for year and i forgot the nickname
#209 [07:58] <iSuPeRz96> about the email i didnt reseved anything on myu email about my acc
#210 [08:01] <iSuPeRz96> ...
#211 [08:02] * ItsGamingSoni [ItsGamingSoni@notlogged] has joined #minecrafthelp
#212 [08:02] <ItsGamingSoni> How do I make an IRC to use it for PurpleIRC plugin for my server?
#213 [08:02] <iSuPeRz96> dude
#214 [08:02] <iSuPeRz96> worst support in the world
#215 [08:03] <iSuPeRz96> no one answer
#216 [08:05] <Andrio> Do you still have the email address?
#217 [08:05] <Andrio> ItsGamingSoni, you mean an IRC channel?
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#220 [08:07] <ItsGamingSoni> Yes
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#238 [08:30] <Berisha> i got minecraft on my xbox one code and its saying its not the full game i need help
#239 [08:31] <Berisha> it would be greate if you gave me another code
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#241 [08:39] <eduardo_> eduardo
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#243 [08:40] <Berisha> hello
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#251 [08:47] <tonruk> ghgh
#252 [08:47] <tonruk> bnbnbnbn
#253 [08:47] <tonruk> bnbnbnbn
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#263 [09:01] <ULTRAAK> hi my game is crashing
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#265 [09:04] <ULTRAAK> anybody here ?
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#268 [09:11] <newname> how do i fix minecraft runtime enviroment problems
#269 [09:12] <ULTRAAK> me too
#270 [09:12] <ULTRAAK> same problem
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#272 [09:15] <ULTRAAK> hello ? any agent here ?
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#276 [09:19] <rikykosta> error message multiplayer minecraft: java.lang.NullPointerException: group
#277 [09:19] <rikykosta> help me please
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#281 [09:24] <merome27> HI,I DOWNLOADED MINECRAFT ON WINDOWS AND IT IS GIVING ME AN ERROR I FOLLOWED THE INSTRUCTIONS DXDIAG BUT IT HAD NO ERRORS
#282 [09:25] <merome27> http://paste.ubuntu.com/17324549/
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#289 [09:34] <PanKrecik> hey I need help as I want to enter the server it can not have java.nullpointerexception what I do with it?
#290 [09:35] * Zenistor [Zenistor@notlogged] has joined #minecrafthelp
#291 [09:35] <Zenistor> Hello
#292 [09:36] * pedro123 [pedro123@notlogged] has joined #minecrafthelp
#293 [09:37] <CubeTheThird> PanKrecik, what anti-virus and firewall software do you have?
#294 [09:37] <CubeTheThird> merome27, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#296 [09:37] <PanKrecik> I do not have
#297 [09:38] <CubeTheThird> PanKrecik, then I recommend you run a malware scan
#298 [09:38] <CubeTheThird> ??> PanKrecik av/adwcleaner
#299 [09:38] <Absol> PanKrecik: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#300 [09:38] <Absol> PanKrecik: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#301 [09:38] <Zenistor> I need assistance
#302 [09:38] <CubeTheThird> Zenistor, then please explain the problem
#303 [09:39] <Zenistor> I press play on minecraft and with mods/without it crashes
#304 [09:40] <CubeTheThird> Zenistor, it crashes without mods?
#305 [09:40] <Zenistor> Yes
#306 [09:40] <CubeTheThird> Zenistor, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#307 [09:40] <Zenistor> http://paste.ubuntu.com/17325440/
#308 [09:41] * pedo123 [pedo123@notlogged] has quit. (Ping timeout: 195 seconds)
#309 [09:41] <Zenistor> Wait
#310 [09:41] <Zenistor> Is that the crash report?
#311 [09:41] <CubeTheThird> Zenistor, no, but that's fine. one moment
#312 [09:42] <CubeTheThird> Zenistor, download and install http://www.nvidia.com/download/driverResults.aspx/103913/en-us
#313 [09:42] <Zenistor> Will that fix the problem??
#314 [09:42] <CubeTheThird> Zenistor, it should yes
#315 [09:43] <Zenistor> Alright, i'll stand by
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#317 [09:46] <merome27> @CUBETHETHIRD THANK YOU
#318 [09:49] <rikykosta> error message multiplayer minecraft: java.lang.NullPointerException: group
#319 [09:49] <rikykosta> HELP MEEE
#320 [09:50] <CubeTheThird> rikykosta, what anti-virus and firewall software do you have?
#321 [09:51] <rikykosta> eset
#322 [09:51] <rikykosta> eset nod32 antivirus 9
#323 [09:51] <CubeTheThird> rikykosta, ok let's do a malware scan
#324 [09:51] <rikykosta> I'm italian
#325 [09:51] <CubeTheThird> ??> rikykosta av/adwcleaner
#326 [09:51] <Absol> rikykosta: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#327 [09:51] <Absol> rikykosta: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#331 [09:52] <rikykosta> I have this scanner
#332 [09:53] <rikykosta> absol
#333 [09:53] <rikykosta> I scanned my pc ... and restarted but nothing changed :(
#334 [09:53] * BryanPvP [BryanPvP@notlogged] has joined #minecrafthelp
#335 [09:53] <CubeTheThird> ??> rikykosta tools/hjt
#336 [09:54] <Absol> rikykosta: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#337 [09:54] <Absol> rikykosta: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#338 [09:54] * BryanPvP [BryanPvP@notlogged] has quit. (Client Quit)
#339 [09:54] <rikykosta> ok i try
#340 [09:56] * Diamondkaempfer [Diamondkaempfer@notlogged] has joined #minecrafthelp
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#344 [09:57] <rikykosta> I scanned, now what do I do?
#345 [09:58] <rikykosta> I scanned, now what do I do?
#346 [09:58] <seismicfish> Hello. I need some info on realms in MCPE. My buddy and I want to play in the same world, but we really can't play at the same time. Can this be accomplished with realms where I can host a world and he can play it even if I am not logged on at that exact moment in time?
#347 [09:58] <CubeTheThird> <Absol> rikykosta: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#349 [09:59] * merome27 [merome27@notlogged] has quit. (Ping timeout: 195 seconds)
#350 [09:59] <CubeTheThird> seismicfish, realms is a paid hosting service, where a world will be hosted for you, and you and someone (or a few others) can connect at any time
#351 [09:59] <rikykosta> http://paste.ubuntu.com/17326163/
#352 [10:00] <CubeTheThird> rikykosta, that's not a Trend Micro report
#353 [10:00] <seismicfish> coolio. does the other player have to pay as well or just the person hosting the world?
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#355 [10:01] <CubeTheThird> seismicfish, nobody is required to be active. It's a dedicated service
#356 [10:01] <CubeTheThird> oh sorry you said pay not play
#357 [10:01] <CubeTheThird> seismicfish, only the owner of it has to pay
#358 [10:01] <CubeTheThird> seismicfish, see https://minecraft.net/en/realms/pocket/
#359 [10:01] <seismicfish> thank you cube
#360 [10:01] * seismicfish [seismicfish@notlogged] has quit. (Quit: Web client closed)
#361 [10:02] <rikykosta> I scanned the pc with adwcleaner, copied the log text and pasted into the website you sent me
#362 [10:02] <CubeTheThird> <Absol> rikykosta: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#363 [10:02] <CubeTheThird> <Absol> rikykosta: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#364 [10:04] <rikykosta> http://paste.ubuntu.com/17326163/
#365 [10:04] <rikykosta> I scanned the pc with adwcleaner, copied the log text and pasted into the website you sent me
#366 [10:04] <CubeTheThird> rikykosta, I don't want the adwcleaner report. Do what Absol said
#367 [10:05] * Flezo [Flezo@notlogged] has joined #minecrafthelp
#368 [10:06] <Flezo> Hello
#369 [10:06] * jueganico [jueganico@notlogged] has joined #minecrafthelp
#370 [10:06] <Flezo> I need help please
#371 [10:06] <Flezo> can u help me?
#372 [10:06] <CubeTheThird> Flezo, with?
#373 [10:06] * jueganico [jueganico@notlogged] has quit. (Client Quit)
#374 [10:06] <rikykosta> I understand nothing :'((
#375 [10:06] <Flezo> My account i cant logi n only demo
#376 [10:07] <Flezo> but i have played senice 20011
#377 [10:07] * AlphaBlend [AlphaBlend@notlogged] has quit. (Read error: Connection reset by peer)
#378 [10:07] <CubeTheThird> Flezo, what is your minecraft username?
#379 [10:07] <Flezo> Flezo
#380 [10:07] <Flezo> and receqtion
#381 [10:08] <CubeTheThird> Flezo, you have 2 names?
#382 [10:08] <Flezo> yes receqtion
#383 [10:08] <Flezo> and flezo
#384 [10:08] <Flezo> Flezo
#385 [10:08] <CubeTheThird> Flezo, and you cannot login to either of these accounts?
#386 [10:08] <Flezo> yes
#387 [10:08] <Flezo> i cannot
#388 [10:08] <rikykosta> then: I opened adwcleaner, I accepted, I scanned, copied the log file and placed in the site that you gave me, what else should I do?
#389 [10:08] <CubeTheThird> Flezo, where did you purchase these accounts?
#390 [10:08] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#391 [10:09] <Flezo> from the website
#392 [10:09] <Flezo> receqtion and flezo
#393 [10:09] <CubeTheThird> rikykosta, I don't want you to use adwcleaner. Use Trend Micro Hijackthis
#394 [10:09] <CubeTheThird> frdmn, from what website?
#395 [10:09] <Flezo> i tghink i neeed a dev
#396 [10:09] <CubeTheThird> oops
#397 [10:09] <Flezo> minecraft wessite
#398 [10:09] <CubeTheThird> Flezo, minecraft.net ?
#399 [10:09] <Flezo> i have been playibg senice 2001
#400 [10:09] <Flezo> 2011
#401 [10:09] <rikykosta> ah ok
#402 [10:09] <CubeTheThird> Flezo, you will have to contact Mojang about this
#403 [10:10] <CubeTheThird> ??> Flezo mojang/email
#404 [10:10] <Absol> Flezo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#405 [10:10] <Absol> Flezo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#406 [10:10] <Flezo> how long
#407 [10:10] <Flezo> till tget will reply
#408 [10:12] <Flezo> CUBE?
#409 [10:12] <Flezo> how long till they will replie
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#413 [10:13] <Andrio> Absol answered that.
#414 [10:13] <Flezo> yes i dont understand
#415 [10:14] <rikykosta> absol, I did what you told me, here is the link http://paste.ubuntu.com/17326625/
#416 [10:14] <Andrio> 'Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies'
#417 [10:15] <CubeTheThird> rikykosta, well the only thing I can see that could be blocking the game is Eset
#418 [10:15] <rikykosta> CubeTheThird http://paste.ubuntu.com/17326625/
#419 [10:15] <rikykosta> ok
#420 [10:16] <rikykosta> Thanks for your help
#421 [10:16] <rikykosta> my eset is ESET NOD32 Antivirus 9
#422 [10:18] <rikykosta> what should I do?
#423 [10:18] <Flezo> hello
#424 [10:18] <Flezo> anyone here?
#425 [10:18] <CubeTheThird> rikykosta, can you try disabling eset?
#426 [10:18] <Flezo> cube????????????#
#427 [10:18] <CubeTheThird> Flezo, did you need something else?
#428 [10:18] <Flezo> how long till a reply?
#429 [10:18] <CubeTheThird> <Absol> Flezo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#430 [10:18] <CubeTheThird> read
#431 [10:19] <Flezo> in days?
#432 [10:19] <Flezo> i dont understand
#433 [10:19] <rikykosta> yes i can
#434 [10:19] <CubeTheThird> Flezo, read what Absol said. Your answer is right there
#435 [10:19] <Flezo> 1 day 2 days?
#436 [10:19] <CubeTheThird> Flezo, go do this page and read: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#437 [10:20] <Flezo> i done not say when
#438 [10:20] <rikykosta> I disable eset?
#439 [10:20] <Flezo> says there lookinng at them at 13th of june
#440 [10:20] <CubeTheThird> Flezo, yes, and what day is it today?
#441 [10:21] <Flezo> 14th?
#442 [10:21] <CubeTheThird> rikykosta, yes try that
#443 [10:21] <Flezo> but i sent it a min ago
#444 [10:21] <CubeTheThird> Flezo, ok, so how many days do you wait then?
#445 [10:21] <Flezo> so im asking how LONG
#446 [10:21] <CubeTheThird> Flezo, what's 14 - 13?
#447 [10:21] <Flezo> 1
#448 [10:21] <CubeTheThird> Flezo, then there you go
#449 [10:22] <Flezo> cube have u seen this problem before4
#450 [10:22] <CubeTheThird> Flezo, yes
#451 [10:22] <rikykosta> I disabled the protection
#452 [10:22] <Flezo> So why have u ask me too email them
#453 [10:22] <CubeTheThird> rikykosta, try playing now
#454 [10:22] <Flezo> a fix please?
#455 [10:22] <CubeTheThird> Flezo, because we don't work for Mojang here. We can't fix account issues
#456 [10:23] * DragonSkull [DragonSkull@notlogged] has joined #minecrafthelp
#457 [10:23] <Flezo> its very stupied
#458 [10:23] * DragonSkull [DragonSkull@notlogged] has quit. (Client Quit)
#459 [10:23] <Flezo> i came home an just happen
#460 [10:24] <Flezo> they should have phone line
#461 [10:24] <Flezo> mojang
#462 [10:25] <CubeTheThird> Flezo, they are a small company with several million users. You would be on hold on the phone longer
#463 [10:25] * DragonSkull [DragonSkull@notlogged] has joined #minecrafthelp
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#465 [10:25] <rikykosta> nothing, I always have the same problem. But I pressed the "disables protection", I have to press another?
#466 [10:25] <rikykosta> nothing, I always have the same problem. But I pressed the "disables protection", I have to press another?
#467 [10:25] * allanbossx [allanbossx@notlogged] has joined #minecrafthelp
#468 [10:25] <allanbossx> hi
#469 [10:25] <George> is anyone here :(
#470 [10:25] <allanbossx> i search a staff
#471 [10:25] <allanbossx> for recovery my password
#472 [10:25] <George> me too my minecraft account got dleted for no reason
#473 [10:25] <George> :((
#474 [10:25] <Flezo> the are several million users with alot of money?
#475 [10:25] <allanbossx> :/
#476 [10:25] <CubeTheThird> allanbossx, have you tried resetting your password?
#477 [10:26] <allanbossx> for my two accounts
#478 [10:26] <allanbossx> i send a email
#479 [10:26] <CubeTheThird> George, what is your minecraft username?
#480 [10:26] <allanbossx> for recovery
#481 [10:26] <George> KappaKeemstar
#482 [10:26] <allanbossx> but the mail dont send
#483 [10:26] <George> when i went on mojang website the other day it said my account has been deleted
#484 [10:26] <CubeTheThird> allanbossx, then you will have to contact Mojang
#485 [10:26] <CubeTheThird> ??> allanbossx mojang/email
#486 [10:26] <Absol> allanbossx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#487 [10:26] <Absol> allanbossx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#488 [10:26] <George> and since i haven't been able to get on mc
#489 [10:26] <rikykosta> nothing, I always have the same problem. But I pressed the "disables protection", I have to press another?
#490 [10:26] <George> :(
#491 [10:26] <CubeTheThird> rikykosta, we can try doing a scan with malwarebytes I suppose
#492 [10:26] <allanbossx> my email
#493 [10:27] <allanbossx> is liani-42800@live.fr
#494 [10:27] <CubeTheThird> ??> rikykosta av/malwarebytes
#495 [10:27] <Absol> rikykosta: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#496 [10:27] <Absol> rikykosta: Download it here: http://www.malwarebytes.org/
#497 [10:27] <CubeTheThird> allanbossx, read what Absol told you
#498 [10:27] <George> so could you help me
#499 [10:27] <CubeTheThird> George, as far as I can tell your name is still registered. You will have to contact Mojang about this
#500 [10:27] <allanbossx> ??
#501 [10:27] <Flezo> cube, is there afix?
#502 [10:27] <CubeTheThird> ??> George mojang/email
#503 [10:27] <Absol> George: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#504 [10:27] <Absol> George: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#505 [10:27] <CubeTheThird> Flezo, yes. Email Mojang and wait
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#507 [10:27] <George> i dont have a transaction id
#508 [10:27] <CubeTheThird> George, where did you purchase the account?
#509 [10:28] <Flezo> what is it?
#510 [10:28] <Flezo> do u know?
#511 [10:28] <CubeTheThird> Flezo, yes. Email Mojang and wait
#512 [10:28] <George> i purchased it in 2014 i don't remember it was on the email for my account
#513 [10:28] <allanbossx> i want change my password ? how doing ?
#514 [10:28] <Flezo> no iasked
#515 [10:28] <George> everytime i try and change my password there is no email linked to it
#516 [10:28] <Flezo> do u know the fix
#517 [10:28] <CubeTheThird> George, did you purchase it on minecraft.net?
#518 [10:28] <George> so when i change my password it says nothing
#519 [10:28] <Flezo> not the same qyestion
#520 [10:28] <George> i do not remember maybe
#521 [10:28] * CubeTheThird kicked Flezo from #minecrafthelp (Reason: lezo :Email Mojang and Wait™ )
#522 [10:29] * Flezo [Flezo@notlogged] has joined #minecrafthelp
#523 [10:29] <CubeTheThird> George, do you have the confirmation email from your purchase?
#524 [10:29] * SleepingShy is now known as Shy
#525 [10:29] <Flezo> really?
#526 [10:29] <CubeTheThird> Flezo, I've given you your answer, and you keep asking anyways
#527 [10:29] * allanbossx [allanbossx@notlogged] has quit. (Client Quit)
#528 [10:29] <George> uh ill check
#529 [10:29] <Flezo> U dident answer my question i siad do uknow the fix
#530 [10:30] <Flezo> its yes/no
#531 [10:30] * CubeTheThird kicked Flezo from #minecrafthelp (Reason: lezo :Email Mojang and Wait™)
#532 [10:30] <George> no the only emails i have is from when i migrated to a mojang account and the ranks i buy on servers
#533 [10:31] <CubeTheThird> George, you are certain you purchased it in 2014?
#534 [10:31] <George> January 2014
#535 [10:31] <George> positive
#536 [10:31] <George> it said that on when i used to login
#537 [10:31] <CubeTheThird> George, because account migration only applies to accounts purchased before 2013
#538 [10:31] <George> to mojang website
#539 [10:31] <rikykosta> I downloaded malwarebytes, what do I do now?
#540 [10:31] <CubeTheThird> rikykosta, do a full scan with it
#541 [10:31] <George> well it says this Thank you for signing up for a Mojang account! As a last step to setting up your account please go to this link in your browser. It verifies that your account and e-mail can live happy together.
#542 [10:31] <George> idk what that means
#543 [10:32] * Pazaa [Pazaa@notlogged] has joined #minecrafthelp
#544 [10:32] <George> why did this happen to me though i just wanted to change my optifine cape
#545 [10:32] <CubeTheThird> George, that email is for when you registered your Mojang account
#546 [10:32] <CubeTheThird> George, what method of payment did you use for the account?
#547 [10:33] <George> most likely debit card
#548 [10:33] <CubeTheThird> ??> George account/trans-id/braintree
#549 [10:33] <Absol> George: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#550 [10:33] <Absol> George: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#551 [10:34] <George> i dont know the date i only know month and year also it wont be the same card from 2014
#552 [10:34] <George> does it say im locked from my account
#553 [10:35] <CubeTheThird> George, I have no idea. We don't work for Mojang here
#554 [10:35] <George> why do bad things always happen to innocent people .-.
#555 [10:36] <George> i'm just gonna suppose that i'm locked out of my account
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#559 [10:37] <rikykosta> It is scanning, hopefully good ._.'
#560 [10:39] * victor [victor@notlogged] has quit. (Client Quit)
#561 [10:39] <George> my friend said this account issue had to him and apparently i'm locked out for a month, just because i wanted to change my cape
#562 [10:39] <George> that is pathetic but thanks for the help
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#569 [10:47] <Firepoppy5> Every time I log into a server or world, my game crashes on 1.10
#570 [10:48] <SAMMY123> How do I fix the Java(TM) SE Binary error?
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#575 [10:49] <rikykosta> ok I had a scan and tells me that restarting the PC, the files will be deleted
#576 [10:49] <CubeTheThird> Firepoppy5, does singleplayer work?
#577 [10:50] <rikykosta> ok I had a scan and tells me that restarting the PC, the files will be deleted
#578 [10:50] <CubeTheThird> SAMMY123, can you open the game's video settings?
#579 [10:50] <CubeTheThird> rikykosta, ok do that
#580 [10:51] <rikykosta> really thanks for the help you gave me. you have been very kind
#581 [10:51] <Firepoppy5> no
#582 [10:51] <SAMMY123> How do I open the video settings?
#583 [10:51] <CubeTheThird> Firepoppy5, can you open the game's video settings
#584 [10:51] <CubeTheThird> SAMMY123, from the Options menu in game?
#585 [10:52] <Firepoppy5> yeah, but I'm pretty sure that's not the source of the crashing
#586 [10:52] <CubeTheThird> Firepoppy5, do you have a crash report?
#587 [10:52] <Firepoppy5> multiple
#588 [10:52] <SAMMY123> Yes I opened the video settings.
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#590 [10:53] <CubeTheThird> Firepoppy5, copy the most recent report onto http://paste.ubuntu.com and give the URL here.
#591 [10:53] <CubeTheThird> SAMMY123, there, turn off the VBOs setting
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#593 [10:54] <SAMMY123> Alright
#594 [10:55] <Firepoppy5> http://paste.ubuntu.com/17328129/
#595 [10:56] <CubeTheThird> Firepoppy5, ya in the game's video settings, turn off VBOs
#596 [10:58] <SAMMY123> Awesome it works. Thank you so much :)
#597 [10:59] <Firepoppy5> Thanks! no more crashing!
#598 [11:00] <CubeTheThird> awesome!
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#600 [11:03] <Chromaryu> CubeTheThird: Why 1.10 cause problem that need turn off VBOs?
#601 [11:03] <CubeTheThird> 1.10 has it on by default
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#604 [11:16] <pietdeman> i can't open minecraft
#605 [11:18] <pietdeman> it says: 'uhoh, it looks like the game has crashed! sorry for the inconvenience :( '
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#607 [11:18] <CubeTheThird> pietdeman, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#609 [11:18] <pietdeman> it is: http://paste.ubuntu.com/17328897/
#610 [11:18] <CubeTheThird> pietdeman, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#611 [11:19] <pietdeman> oh i see...
#612 [11:19] <pietdeman> :(
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#616 [11:26] <pietdeman> do you know wich graphics card i need?
#617 [11:27] <pietdeman> i have a Lenovo G550 laptop
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#623 [11:34] <Shorty> hey who can help me fix this crash please
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#625 [11:34] <Shorty_> hey
#626 [11:34] <Shorty_> who can help me read this crash report
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#630 [11:37] <grace> http://paste.ubuntu.com/17329613/ i need help with a crash report it happenes when i click the play button
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#640 [11:42] <pietdeman> hello my graphics is not supported on windows 10, do you know wich graphics card i will need?
#641 [11:42] <pietdeman> i have a lenovo G550 laptop
#642 [11:42] <mattym> pietdeman, Then read the info you were given again
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#648 [11:46] <pietdeman> does that meen that a new graphics card doesn't help?
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#653 [11:47] <mattym> pietdeman, "...get a new graphics card (only applicable to Desktop computers)..."
#654 [11:47] <mattym> pietdeman, Read that very closely
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#660 [11:51] <Guest27516> I need to migrate my account but I don't have the email I created my account with anymore. How do I migrate my account without the original email?
#661 [11:51] <mattym> Guest27516, The simeple answer is you cant.
#662 [11:51] <mattym> ??> Guest27516 mojang/email
#663 [11:51] <Absol> Guest27516: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#664 [11:51] <Absol> Guest27516: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#665 [11:51] <mattym> Guest27516, Try to fill out the form Absol linked
#666 [11:52] <Guest27516> Thanks
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#669 [11:55] <Guest27516> Is there a way for me to change my skin without migrating my account?
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#674 [12:00] <pietdeman> if i download mc on another pc with the same account it won't cost money, right?
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#677 [12:03] <mattym> pietdeman, Correct
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#681 [12:04] <pietdeman> ok thanks
#682 [12:04] <AussiePickles> http://paste.ubuntu.com/17331182/
#683 [12:04] * FoodShy is now known as Shy
#684 [12:05] <FlipEm> hello... it isn't posibble for me to play MC 1.10 bc there is a problem with the Java9TM0 platform and it doesn't say the problem so idk how to fix it.. please help me!
#685 [12:05] <FlipEm> hello... it isn't posibble for me to play MC 1.10 bc there is a problem with the Java9TM0 platform and it doesn't say the problem so idk how to fix it.. please help me!
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#687 [12:05] <mattym> FlipEm, Why are you using Java 9?
#688 [12:05] <mattym> AussiePickles, One moment
#689 [12:05] <FlipEm> where do i see that?
#690 [12:06] <AussiePickles> right thx
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#692 [12:06] <FlipEm> mattym, where can i find witch java i use?
#693 [12:07] <FlipEm> hu ow wait
#694 [12:07] <mattym> FlipEm, What do you mean, you said its saying it has a problem with Java 9
#695 [12:07] <FlipEm> nvm
#696 [12:07] <FlipEm> java tm
#697 [12:07] <FlipEm> is that java 9?
#698 [12:08] <killer94915> my memory on minecraft says its bad how do i make this not happen i deleted every mod and forge what is this
#699 [12:08] <mattym> AussiePickles, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#700 [12:08] <mattym> ??> killer94915 win/reinst
#701 [12:08] <Absol> killer94915: You may need to reinstall the locally installed files that Minecraft puts into place.
#702 [12:08] <Absol> killer94915: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#703 [12:08] <mattym> killer94915, Try the info from Absol
#704 [12:08] <mattym> FlipEm, What is the exact error you get?
#705 [12:08] <FlipEm> it isn't a crash
#706 [12:08] <AussiePickles> thats a driver, right?
#707 [12:08] <mattym> FlipEm, What is the exact error message taht shows up
#708 [12:08] <mattym> AussiePickles, Yes
#709 [12:09] <AussiePickles> thanks
#710 [12:09] <FlipEm> ehm.. lemme translate in english wait a moment
#711 [12:09] <AussiePickles> i was lookin' for it
#712 [12:09] <AussiePickles> after it downloads, what i do next?
#713 [12:09] <FlipEm> mattym, do you think u can solve the problem?
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#715 [12:10] <GoDNooB> http://paste.ubuntu.com/17331609/
#716 [12:10] <mattym> GoDNooB, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#717 [12:10] <mattym> AussiePickles, Run/Install it and follow whatever directions it gives you
#718 [12:10] <FlipEm> mattym, it doesn't give a error reason
#719 [12:11] <FlipEm> mattym is java 9 bad? maybe is that the problem..
#720 [12:11] <AussiePickles> mattyn , so, i do that and a can play ?
#721 [12:11] <mattym> FlipEm, But it has to say something, I need to know what the error says exactly
#722 [12:11] <mattym> AussiePickles, It should tell you to restart when its done, do so, after that try starting the game again
#723 [12:12] <AussiePickles> ok thanks
#724 [12:13] <FlipEm> it says: there showed up a error we are trying to solve the problem we will send you a msg if we found a solution
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#726 [12:17] <FlipEm> anybody?
#727 [12:17] <mattym> ??> FlipEm java/1.8
#728 [12:17] <Absol> FlipEm: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#729 [12:17] <mattym> FlipEm, Download the version of java Absol linked
#730 [12:17] <FlipEm> ok
#731 [12:17] <mattym> FlipEm, When you install it, it should ask if you want to let it remove all other Java installs, let it
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#736 [12:18] <FlipEm> ehm.. there are a lot of downloads.
#737 [12:19] <mattym> FlipEm, You want the correct one for your version of Windows
#738 [12:19] <FlipEm> what is the correct one?
#739 [12:19] <mattym> FlipEm, One moment
#740 [12:19] <FlipEm> ok
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#742 [12:20] <GhostEdo> my minecraft keeps crashing
#743 [12:20] <mattym> FlipEm, I think you need the one called jre-8u92-windows-i586.exe
#744 [12:20] <mattym> ??> GhostEdo launcher/crash-log
#745 [12:20] <Absol> GhostEdo: We need to see your crash log, which appears after a crash.
#746 [12:20] <Absol> GhostEdo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#747 [12:20] <FlipEm> ok ill try
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#751 [12:22] <FlipEm> it's installing
#752 [12:22] <FlipEm> now wait 1min.
#753 [12:23] <FlipEm> it's done
#754 [12:24] <mattym> FlipEm, DId it ask to let you remove old/other versions?
#755 [12:24] <FlipEm> no
#756 [12:24] <GhostEdo> http://paste.ubuntu.com/17332305/
#757 [12:24] <mattym> FlipEm, Restart your computer, and try to start the game after
#758 [12:24] <FlipEm> wait
#759 [12:24] <mattym> ??> GhostEdo win/dxdiag
#760 [12:24] <Absol> GhostEdo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#761 [12:24] <FlipEm> it's doing something
#762 [12:25] <GhostEdo> what does it mean?
#763 [12:25] <GhostEdo> win/dxdiag
#764 [12:25] <FlipEm> hmm
#765 [12:26] <FlipEm> it says : click change to install java to a diffrent folder.... inatsall to (a long number... <back next>
#766 [12:26] <FlipEm> do i just need to click next?
#767 [12:27] <FlipEm> mattym?
#768 [12:28] <pietdeman> if i download windows 7 will it remove the updates of other programs like Word?
#769 [12:29] <pietdeman> or something else
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#771 [12:30] <GhostEdo> http://paste.ubuntu.com/17332534/
#772 [12:30] <Panelinha> Hello, I couldnt =connect to my account this morning, I dont have the wrong password otr the wrong email, but now I cant connect and I receive the messege "Wrong password or email"
#773 [12:30] <Panelinha> when I try to get a new password, I dont even receive an email from mojang
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#777 [12:33] <Panelinha> Help?
#778 [12:33] <FlipEm_> hmm
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#780 [12:34] <Panelinha> I couldnt =connect to my account this morning, I dont have the wrong password otr the wrong email, but now I cant connect and I receive the messege "Wrong password or email"
#781 [12:34] <Panelinha> But when I try to get a new password, I dont even receive an email from mojang
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#783 [12:34] <GhostEdo> help
#784 [12:34] <GhostEdo> http://paste.ubuntu.com/17332534/
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#788 [12:35] <GhostEdo> mattym
#789 [12:36] <GhostEdo> @mattym
#790 [12:36] <GhostEdo> http://paste.ubuntu.com/17332534/
#791 [12:36] <GhostEdo> http://paste.ubuntu.com/17332534/
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#795 [12:38] <GhostEdo> help me please http://paste.ubuntu.com/17332534/
#796 [12:38] <stingingobject5> how do i make a minecraft server for windows
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#798 [12:38] <stingingobject5> how do i make a minecraft server for windows
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#800 [12:39] <stingingobject5> how do i make a minecraft server for windows
#801 [12:39] <stingingobject5> how do i make a minecraft server for windows
#802 [12:39] <stingingobject5> how do i make a minecraft server for windows
#803 [12:39] <stingingobject5> how do i make a minecraft server for windows
#804 [12:39] * Absol kicked stingingobject5 from #minecrafthelp (Reason: tingingobject5 :Stop spamming)
#805 [12:39] <FlipEm_> haha lol
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#807 [12:39] <GhostEdo> Absol
#808 [12:39] <GhostEdo> can you help me?
#809 [12:39] <GhostEdo> my games keeps crashing
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#811 [12:39] <GhostEdo> http://paste.ubuntu.com/17332534/
#812 [12:39] <stingingobject5> anyone
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#823 [12:44] <mattym> GhostEdo, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit?product=81502
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#825 [12:44] <GhostEdo> thx
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#830 [12:45] <Timmy> my minecraft has crash i have all the information you neeed
#831 [12:45] <DestroyerExtreme> Hi I would like to know what's the e-mail that this account is registered.
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#833 [12:45] <mattym> DestroyerExtreme, We dont have access to that info, and there is no way to get the email of an account
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#835 [12:46] <Timmy> hi
#836 [12:47] <mattym> Timmy, You have a link for us?
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#838 [12:47] <Timmy> http://paste.ubuntu.com/17333146/
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#840 [12:47] <Timmy> yes it right there
#841 [12:47] <mattym> Timmy, One moment
#842 [12:47] <Timmy> ok
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#845 [12:47] <FlipEm> mattym, it didn't work
#846 [12:48] <mattym> FlipEm, Any difference in the error you get now?
#847 [12:48] <mattym> Timmy, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81517
#848 [12:48] <Timmy> ok thank you
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#852 [12:50] <pietdeman> can i get my money back if i undownload mc?
#853 [12:50] <FlipEm> no
#854 [12:50] <mattym> pietdeman, Not with the issue your having
#855 [12:50] <FlipEm> mattym, was it needed to click on that button on the bottom left?
#856 [12:50] <pietdeman> o, ok
#857 [12:50] <mattym> pietdeman, Downgrade you Windows
#858 [12:50] <mattym> pietdeman, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#859 [12:51] <mattym> pietdeman, Try that ^ if you dont get the option, look into how to do a full reinstall of WIndows 7
#860 [12:51] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#861 [12:51] <pietdeman> but i have windows 10 for longer than 30 days
#862 [12:51] <FlipEm> and it didn't ask to del the other version
#863 [12:51] <FlipEm> isn't that weird?
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#867 [12:52] <mattym> FlipEm, Can you try translating the error again, what you said last time wasnt familiar to me, not sure what issue you are actually getting
#868 [12:52] <FlipEm> ehm
#869 [12:52] <FlipEm> okay
#870 [12:52] <FlipEm> wait 5mins or something
#871 [12:53] <kiernan> i dont know how to update the grafix drive
#872 [12:53] <mattym> kiernan, Do you have the link to your dxdiag report? If so please post the link in this chat.
#873 [12:53] <Bobaloba> Can someone clear up the Realms price plan please? Is the 2.99 option a one time payment or is it recurring?
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#875 [12:54] <mattym> Bobaloba, Can you link the page you are looking at for me?
#876 [12:54] <kiernan> i dont know
#877 [12:54] <Bobaloba> https://minecraft.net/en/realms/pocket/
#878 [12:54] <mattym> ??> kiernan win/dxdiag
#879 [12:54] <Absol> kiernan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#880 [12:54] <mattym> kiernan, Do the instructions linked by Absol
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#882 [12:55] <FlipEm> there is a problem so the program does not work properly. The program will close and a report is shown if a solution is available
#883 [12:55] <mattym> Bobaloba, Are you looking at prices in USD or another currency?
#884 [12:55] <FlipEm> soz for bad grammar i used google translate
#885 [12:55] <mattym> FlipEm, Yeah, im just not familiar with that error, havent seen something like that
#886 [12:56] <Bobaloba> Sorry, it's GBP
#887 [12:56] <mattym> FlipEm, So im not exactly sure how to proceed
#888 [12:56] <mattym> Bobaloba, I think they are all recurring
#889 [12:56] <FlipEm> mattym, me2
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#891 [12:56] <Bobaloba> the plans for PC/MAC are listed as monthly or buying multiple months in one go, the Pocket edition is just a single price
#892 [12:57] <mattym> Bobaloba, Usually means they are automatically recurring
#893 [12:57] <Bobaloba> its not clear if that price just gives you 30 days access
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#895 [12:57] <mattym> Bobaloba, Based on the price, yes its 30 days, likely recurring
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#897 [12:57] <GrzechuMCraft> hi
#898 [12:57] <Bobaloba> ok, thank you for your time
#899 [12:57] <GrzechuMCraft> Hello, I'd like to report my problem to you. I haven't played minecraft for 2 years. My account was imported correctly to the following e-mail - grzechumcraft@interia.pl. I forgot my login and password and i can't log-in properly. I'd like to play again and unfortunately I cannot do it. What i should do?
#900 [12:58] <mattym> GrzechuMCraft, Have you tried a password reset?
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#902 [12:58] <FlipEm> mattym, ill tell you what exactly happends.. i start up MC 1.10 i am gonna play a server or singelplayer it is loading terrain and then it crashes and that thing comes in..
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#904 [12:58] <mattym> FlipEm, Ok, so you can get to the menu?
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#906 [12:59] <FlipEm> yes
#907 [12:59] <mattym> FlipEm, Go into Options, then Video Settings, tell me what Use VBO's is on
#908 [12:59] <FlipEm> ok
#909 [12:59] <mattym> FlipEm, Its at the bottom of the settings screen, you may need to scroll down
#910 [13:00] <FlipEm> it is on
#911 [13:00] <GrzechuMCraft> mattym can we go private message or smth?
#912 [13:00] * Mellowca [Mellowca@notlogged] has joined #minecrafthelp
#913 [13:00] <mattym> GrzechuMCraft, No
#914 [13:00] <Mellowca> Hello
#915 [13:00] <GrzechuMCraft> I sent request to remind me my password, but it didn't show in my e-mail history.
#916 [13:00] <mattym> FlipEm, Change it to off, then try the world or server
#917 [13:01] <mattym> GrzechuMCraft, When you try to log in what error are you getting?
#918 [13:01] <FlipEm> omg!
#919 [13:01] <FlipEm> it worked!
#920 [13:01] <FlipEm> so much thanks!
#921 [13:01] <Mellowca> Minecraft Wont Work because it says my graphic drivers are not updated because im on windows 10 and i looked at the website to fix it i tried it and it didnt work
#922 [13:01] <FlipEm> imma play now cya! xD
#923 [13:01] <mattym> Mellowca, Do you have the link to your dxdiag report? If so please post the link in this chat.
#924 [13:02] <Mellowca> no i didnt have the link
#925 [13:02] <GrzechuMCraft> mattym can u w8? i must install mc again
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#928 [13:02] <Mellowca> what do i do?
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#930 [13:03] <Mellowca> how do i fix it
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#933 [13:04] <Mellowca> Please Help
#934 [13:04] <GrzechuMCraft> mattym "Sorry, but ur username or password is incorrect!" Please try again"
#935 [13:04] <mattym> ??> GrzechuMCraft login/throttle
#936 [13:04] <Absol> GrzechuMCraft: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#937 [13:04] <Absol> GrzechuMCraft: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#938 [13:04] <Mellowca> Im Gonna Try And Start Minecraft again and see what happens
#939 [13:04] <mattym> ??> Mellowca win/dxdiag
#940 [13:04] <Absol> Mellowca: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#941 [13:04] <mattym> Mellowca, Do the instructions in the link from Absol
#942 [13:05] <Mellowca> okay
#943 [13:05] <GrzechuMCraft> Ablos I sent request to remind me my password, but it didn't show in my e-mail history.
#944 [13:05] <GrzechuMCraft> i did it like 99 times..
#945 [13:06] <mattym> GrzechuMCraft, Read what it says
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#947 [13:06] <mattym> GrzechuMCraft, You are locked out, you wont get that info
#948 [13:06] <mattym> GrzechuMCraft, Do not attempt to login or change account info for 3 hours
#949 [13:07] <mattym> GrzechuMCraft, After that, send another password reset
#950 [13:07] <Mellowca> ------------------ System Information ------------------ Time of this report: 6/14/2016, 14:05:48 Machine name: HARMON-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS
#951 [13:07] <Mellowca> This was it
#952 [13:08] <GrzechuMCraft> mattym okay i get it, but if it wont work ill try to contact with you again
#953 [13:08] <mattym> Mellowca, Go back and follow all the direction
#954 [13:08] <Mellowca> i did
#955 [13:09] * Zoobear [Zoobear@notlogged] has joined #minecrafthelp
#956 [13:09] <mattym> Mellowca, NO you did not
#957 [13:09] <mattym> Mellowca, I should be looking at a link, not the report
#958 [13:10] <Zoobear> I am stuck on a horse and I can't get off. How do I get off?
#959 [13:10] <pietdeman> if i want to downgrade windows it says that damage may occur on my laptop, but what culd happen then?
#960 [13:10] <GrzechuMCraft> Absol okay i get it, but if it wont work ill try to contact with you again
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#962 [13:11] <Mellowca> okay do i hit download as text?
#963 [13:13] <mattym> Mellowca, No, copy the pages address and paste it here
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#965 [13:14] <jeronimo> gracias
#966 [13:14] <mattym> pietdeman, You said you didnt have the downgrade option as you did the update more thatn 30 days ago?
#967 [13:14] <jeronimo> yes
#968 [13:15] <Mellowca> Okay i got the page adress
#969 [13:15] <Mellowca> http://paste.ubuntu.com/17334563/
#970 [13:15] <mattym> Mellowca, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#971 [13:16] <Mellowca> Okay thanks
#972 [13:16] <GrzechuMCraft> mattym okay i get it, but if it wont work ill try to contact with you again
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#974 [13:18] <mattym> GrzechuMCraft, Saw it the first 2 times, stop repeating yourself
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#979 [13:20] <GrzechuMCraft> mattym sorry but im totally fucked up with this account.. :/
#980 [13:20] <Absol> GrzechuMCraft: Please keep it civil
#981 [13:21] <Tanjiman004> i think someone hacked my account
#982 [13:21] <pietdeman> mattym, o yes sorry i looked wrong
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#984 [13:21] <mattym> ??> Tanjiman004 account/hacked
#985 [13:21] <Absol> Tanjiman004: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#986 [13:21] <Absol> Tanjiman004: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#987 [13:21] <mattym> Tanjiman004, Check the link from Absol
#988 [13:21] <mattym> pietdeman, If you have the option to downgrade, it should do everything safely
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#994 [13:23] <pietdeman> ok but the only thing it says by my settings is: reset this pc. and not downgrade
#995 [13:24] <Mellowca> Will update 1.10 be out on xbox 360?
#996 [13:24] <mattym> pietdeman, Then you need to completely reinstall Windows 7, if you dont know how, take it to a computer store that will do it for you
#997 [13:24] * GrzechuMCraft [GrzechuMCraft@notlogged] has quit. (Ping timeout: 195 seconds)
#998 [13:24] <pietdeman> ok thanks
#999 [13:24] <pietdeman> i'll try it
#1000 [13:25] <Mellowca> mattym will minecraft 1.10 be on xbox 360?
#1001 [13:25] <mattym> Mellowca, Technically never, the console versions will eventually get some of the features in it, but no one knows when that will happen
#1002 [13:25] <Mellowca> Okay
#1003 [13:25] <Mellowca> Thanks!
#1004 [13:25] <Mellowca> what about ps4
#1005 [13:25] <mattym> Mellowca, Same deal
#1006 [13:25] <Mellowca> oh
#1007 [13:25] <Mellowca> Okay
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#1025 [13:37] <Supa> Hi I have a problem when i start up minecraft everything loads smoothly then when the startup screen says Starting Launcher. It freezes what should i do?
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#1037 [13:46] <Grace> my mc won't load! i click play and it starts to load, then it cancells
#1038 [13:47] <Grace> what can i do>
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#1045 [13:50] <Grace> hello
#1046 [13:51] * joeguyat [joeguyat@notlogged] has joined #minecrafthelp
#1047 [13:51] <Grace> my mc won't open, it acts like it will load, then cancels. what can i do?
#1048 [13:51] <Grace> my mc won't open, it acts like it will load, then cancels. what can i do?
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#1050 [13:51] <Grace> hell yeah
#1051 [13:51] <Grace> its loading now
#1052 [13:52] <joeguyat> ---- Minecraft Crash Report ---- // There are four lights! Time: 6/14/16 11:45 AM Description: There was a severe problem during mod loading that has caused the game to fail cpw.mods.fml.common.LoaderException: java.lang.NoSuchMethodError: StevenDimDoors.mod_pocketDim.blocks.TransientDoor.setHardness(F)Lnet/minecraft/block/Block; at cpw.mods.fml.common.LoadController.transition(LoadController.java:156) at cpw.mods.f
#1053 [13:53] <joeguyat> im having a problem with dimensional doors for 1.6.4
#1054 [13:53] <mattym> joeguyat, Read the channel topic
#1055 [13:53] * N1NjA [N1NjA@notlogged] has joined #minecrafthelp
#1056 [13:54] <joeguyat> oh
#1057 [13:54] <N1NjA> Hi, how long does it take for minecraft support to reply back, as i fear my account has been stolen
#1058 [13:54] <mattym> N1NjA, Average about 1-2 days
#1059 [13:55] <mattym> N1NjA, Its monday so they may still be backed up from the weekend
#1060 [13:55] <N1NjA> Oh ok
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#1062 [13:56] <N1NjA> Maybe you can confirm what i know, i have been playing minecraft fine the past few weeks and a few days ago i open'ed my client and it was logged out and my details wont work, and i cant change my password, do you think my account has been stolen?
#1063 [13:57] * niquito4455 [niquito4455@notlogged] has quit. (Ping timeout: 195 seconds)
#1064 [13:57] <mattym> N1NjA, What is/shoud be your ingame username>
#1065 [13:57] <N1NjA> SacredN1NjA
#1066 [13:58] <mattym> N1NjA, From the info i can see, someone has changed the name on that account, so if that wasnt you its likely been hacked
#1067 [13:58] <mattym> N1NjA, Wait for the reply from account support
#1068 [13:58] <N1NjA> ok thanks man
#1069 [13:59] <mattym> N1NjA, In the support form you included your Transaction-ID right? (DO NOT post it here)
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#1071 [14:07] * SlimeBoy120 [SlimeBoy120@notlogged] has joined #minecrafthelp
#1072 [14:07] <SlimeBoy120> hello
#1073 [14:08] <SlimeBoy120> http://paste.ubuntu.com/17336732/
#1074 [14:08] <SlimeBoy120> thats what i need
#1075 [14:08] <SlimeBoy120> absol homey
#1076 [14:08] <SlimeBoy120> http://paste.ubuntu.com/17336732/ this is the case
#1077 [14:08] * viniloco11 [viniloco11@notlogged] has joined #minecrafthelp
#1078 [14:09] <SlimeBoy120> vin homey this is the case
#1079 [14:09] <SlimeBoy120> http://paste.ubuntu.com/17336732/
#1080 [14:09] <mattym> SlimeBoy120, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1081 [14:09] * dark [dark@notlogged] has joined #minecrafthelp
#1082 [14:10] <SlimeBoy120> realy
#1083 [14:10] <dark> a
#1084 [14:10] <SlimeBoy120> i was sooo ready for windows 10
#1085 [14:10] <SlimeBoy120> and then i get this :(
#1086 [14:10] <dark> i
#1087 [14:10] <SlimeBoy120> is there nooo athore way
#1088 [14:10] <mattym> SlimeBoy120, Nope
#1089 [14:10] * Nothing [Nothing@notlogged] has joined #minecrafthelp
#1090 [14:11] <dark> que es español
#1091 [14:11] <SlimeBoy120> can you give me the link of downgrading
#1092 [14:11] <mattym> ??> dark lang/es
#1093 [14:11] <SlimeBoy120> atleast
#1094 [14:11] <Absol> dark: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1095 [14:11] <mattym> SlimeBoy120, When did you do the update to 10?
#1096 [14:11] <mattym> SlimeBoy120, When did you do the update to 10?
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#1098 [14:11] <Nothing> Hi when i play minecraft it keep glitching (the screen)
#1099 [14:11] <SlimeBoy120> yesterday
#1100 [14:11] <mattym> SlimeBoy120, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1101 [14:11] <mattym> Nothing, How so?
#1102 [14:12] <SlimeBoy120> mattym i did it yesterday
#1103 [14:12] <Nothing> mattym: Well like every few seconds there is like a black thing that comes on like a glitch
#1104 [14:12] <SlimeBoy120> but minecraft worked yesterday
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#1106 [14:12] <SlimeBoy120> what i realy dont get
#1107 [14:13] <mattym> SlimeBoy120, The old drivers sometimes cary over through the update, but then are replaced with the current windows default ones
#1108 [14:13] <mattym> SlimeBoy120, Full drivers from the manufacturer dont exist for your hardware on Windows 10
#1109 [14:13] <mattym> SlimeBoy120, You need to remain on Windows 7
#1110 [14:13] <mattym> ??> Nothing win/reinst
#1111 [14:14] <Absol> Nothing: You may need to reinstall the locally installed files that Minecraft puts into place.
#1112 [14:14] <Absol> Nothing: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1113 [14:14] <mattym> Nothing, Try the instructions from Absol
#1114 [14:14] <mattym> Nothing, After that see if you keep getting the issue
#1115 [14:14] <Nothing> mattym: ty v much let me try it
#1116 [14:15] <SlimeBoy120> goodbye windows 10 :c
#1117 [14:15] <Nothing> ok im at .minecraft what do i do now??
#1118 [14:16] <mattym> Nothing, Delete everything there except the saves folder
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#1133 [14:23] <D3c3m63r> Umm, I am trying to play Minexcraft and when I go to install the new driver thingy it always says failure. When I load up Minecraft it seems to crash so when I click help then it gives me a list of instructions. I then followed the instructions correctly downloaded the manafacturer Driver and I click scan it finds an Intel Chipset deive software. How do i fix this?
#1134 [14:23] <mattym> D3c3m63r, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1137 [14:23] <D3c3m63r> how do I get that?
#1138 [14:23] <mattym> ??> D3c3m63r win/dxdiag
#1139 [14:23] <Absol> D3c3m63r: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1143 [14:25] <Nothing> it crashed and gave a error message
#1144 [14:25] <mattym> ??> Nothing launcher/crash-log
#1145 [14:25] <Absol> Nothing: We need to see your crash log, which appears after a crash.
#1146 [14:25] <Absol> Nothing: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1147 [14:26] <Nothing> http://paste.ubuntu.com/17337453/
#1148 [14:26] <Nothing> ^^
#1149 [14:26] <mattym> Nothing, Do you get as far as the main menu?
#1150 [14:26] <Nothing> nno when i try joining as soon as i join
#1151 [14:27] <Nothing> this is a new gaming pc
#1152 [14:27] <D3c3m63r> System Information ------------------ Time of this report: 6/14/2016, 20:24:41 Machine name: ANDREA-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: English (Regional Setting: English) System Manufacturer: HP-Pavilion System Model: VS161AA-ABU s5206uk BIOS: BIOS Date: 07/22/
#1153 [14:27] <Nothing> i5 quad core processor
#1154 [14:27] <mattym> D3c3m63r, All the insctructions please
#1155 [14:27] <mattym> Nothing, But you get as far as the main/title menu right?
#1156 [14:27] <Nothing> y
#1157 [14:27] <Nothing> yh
#1158 [14:28] <mattym> Nothing, Go into Options, then Video Settings, make sure the Use VBO option (at the bottom, scroll down) is set to Off
#1159 [14:28] <Nothing> ok
#1160 [14:28] <mattym> Nothing, Also that computer is neither new, or a gaming computer
#1161 [14:28] <Nothing> It is new
#1162 [14:28] <Nothing> i got it today
#1163 [14:29] <mattym> Nothing, Its new to you, its not new, as its got hardware from a while ago
#1164 [14:29] <Nothing> im still building it up to be a gaming pc
#1165 [14:29] <Nothing> okay
#1166 [14:29] <Nothing> anyway vbos is alreeady on
#1167 [14:29] <mattym> Nothing, I said Off
#1168 [14:30] <Nothing> Oh sorry..
#1169 [14:30] <D3c3m63r> I dont understand this
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#1171 [14:30] <mattym> D3c3m63r, It has pictures, follow all the instructions, you need to provide the paste.ubuntu link to it, not the report itself
#1172 [14:31] <D3c3m63r> hang on
#1173 [14:31] <Nothing> I can get into mc but the glitch still hapens every few seconds
#1174 [14:31] <Nothing> screen goes white for a split sec
#1175 [14:31] <mattym> ??> Nothing win/dxdiag
#1176 [14:31] <Absol> Nothing: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1178 [14:34] <D3c3m63r> It is all copied and pasted
#1179 [14:35] <mattym> D3c3m63r, I need the link to it
#1180 [14:35] <Nothing> http://paste.ubuntu.com/17337792/
#1181 [14:35] <Dazza> Keep getting error message "Java TM platform SE binary has stopped working. Java has been uninstalled and reinstalled with the latest episode version. Minecra
#1182 [14:35] <mattym> ??> Dazza win/reinst
#1183 [14:35] <Absol> Dazza: You may need to reinstall the locally installed files that Minecraft puts into place.
#1184 [14:35] <Absol> Dazza: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1185 [14:35] <mattym> Dazza, Try the instructions from Absol
#1186 [14:35] <mattym> Nothing, Ok one moment
#1187 [14:35] <Nothing> kk
#1188 [14:36] <D3c3m63r> http://paste.ubuntu.com/17337838/
#1189 [14:36] <D3c3m63r> I did it finally
#1190 [14:36] <mattym> Nothing, Download and Install the 3rd option listed on this page https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#1191 [14:36] <mattym> D3c3m63r, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1193 [14:37] <D3c3m63r> How do i downgrade to windows 7?
#1194 [14:37] <mattym> D3c3m63r, When did you update to 10?
#1195 [14:37] <D3c3m63r> About 2-3 weeks ago
#1196 [14:37] <mattym> D3c3m63r, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1199 [14:39] <Nothing> :/
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#1204 [14:43] <mattym> ??> Dazza scold/pm
#1205 [14:43] <Absol> Dazza: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1206 [14:44] <Nothing> hello?
#1207 [14:44] <Dazza> mattym still getting fatal error on Java
#1208 [14:44] <mattym> ??> Dazza launcher/open
#1209 [14:44] <Absol> Dazza: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1210 [14:44] <mattym> Dazza, First make that change ^
#1211 [14:44] <mattym> Dazza, Then try to start minecraft
#1212 [14:45] <mattym> ??> Dazza launcher/log
#1213 [14:45] <Absol> Dazza: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1214 [14:45] <Absol> Dazza: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1215 [14:45] <mattym> Dazza, And get me that info ^
#1216 [14:45] <Nothing> jhello
#1217 [14:45] <mattym> Nothing, What?
#1218 [14:45] <Nothing> my problem?
#1219 [14:45] <Dazza> mattym just doing that.
#1220 [14:46] <mattym> Nothing, Read back, i gave you instructions do download a driver update
#1221 [14:46] <Nothing> ok
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#1223 [14:47] <graywolf723> hello so my problem is rather large and i don't know if anyone will be able to help
#1224 [14:47] <mattym> graywolf723, Try to explain, we will do what we can
#1225 [14:47] <graywolf723> so i updated to windows 10 and minecraft hasn't started ever since
#1226 [14:47] * dazza_ [dazza_@notlogged] has joined #minecrafthelp
#1227 [14:48] <mattym> ??> graywolf723 launcher/crash-log
#1228 [14:48] <Absol> graywolf723: We need to see your crash log, which appears after a crash.
#1229 [14:48] <Absol> graywolf723: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1230 [14:48] <Nothing> how old is my hardware
#1231 [14:48] <graywolf723> http://paste.ubuntu.com/17338288/
#1232 [14:48] <mattym> Nothing, A little over 2 years old about
#1233 [14:49] <Nothing> ok
#1234 [14:49] <mattym> ??> graywolf723 win/dxdiag
#1235 [14:49] <Absol> graywolf723: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1236 [14:49] <graywolf723> <was running 1.6.4 to see if it would work instead of dxdiag
#1237 [14:50] <graywolf723> what area do you want from dxdiag?
#1238 [14:50] <mattym> graywolf723, Read the instructions, get me the link to the full report
#1239 [14:50] <Nothing> mattym: I have to restart my comp shall i?
#1240 [14:50] <mattym> Nothing, The install finished and said to restart?
#1241 [14:50] <Nothing> yeh it needs the effects to occur
#1242 [14:50] <mattym> Nothing, Then yes, restart, and try Minecraft again after.
#1243 [14:51] <Nothing> ok ill come back if it doesnt work
#1244 [14:51] <graywolf723> http://paste.ubuntu.com/17338394/
#1245 [14:51] <mattym> graywolf723, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1246 [14:52] <mattym> graywolf723, In addition to that, your hardware will only support up to version 1.7.2 of MC
#1247 [14:52] <graywolf723> how will i be able to downgrade to win 7?
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#1249 [14:52] <mattym> graywolf723, Depends, when did you update to 10
#1250 [14:52] <graywolf723> a few months ago... maybe november
#1251 [14:53] <mattym> graywolf723, Then you would need to do a complete reinstall of 7
#1252 [14:53] <graywolf723> how would i go about doing that?
#1253 [14:53] <mattym> graywolf723, Tho honestly, you really need a newer computer
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#1255 [14:53] <graywolf723> yeah can't really afford a decent one right now
#1256 [14:54] <mattym> graywolf723, Then search google for instructions on doing a clean install of Windows 7
#1257 [14:54] <mattym> graywolf723, If you dont think you can do the instructions, consider taking it to a computer shop that can do it for you
#1258 [14:54] <graywolf723> thank you for your help mattym!
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#1260 [14:56] <Dazza> mattym pasted error message
#1261 [14:56] <mattym> Dazza, I need the link to it
#1262 [14:56] <dazza_> mattym http://paste.ubuntu.com/17338548/
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#1264 [14:57] <Mclokokoo> http://paste.ubuntu.com/17338530/
#1265 [14:57] <tony> Anytime i try to play it crashes on me and says i need to update my graphic driver but i did
#1266 [14:57] <mattym> dazza_, I said launcher log, not crash/gameoutput
#1267 [14:57] <mattym> tony, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1268 [14:58] <mattym> Mclokokoo, One moment
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#1270 [14:58] <tony> http://paste.ubuntu.com/17338432/
#1271 [14:58] <mattym> Mclokokoo, Download and Install the file found here https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1272 [14:58] <mattym> tony, One moment
#1273 [14:59] <dazza_> mattym http://paste.ubuntu.com/17338686/
#1274 [14:59] <mattym> tony, First try this, download and install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032
#1275 [14:59] <mattym> tony, If that program gives you an error let me know
#1276 [15:00] <mattym> dazza_, From the main menu in Minecraft, go into Options then Video Settings, scroll to the bottom, and tell me what Use VBO's is set to
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#1279 [15:02] <Dazza> mattym vbo set to on
#1280 [15:02] <mattym> Dazza, Set it to Off then try starting the game
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#1283 [15:04] <Nothing> hello
#1284 [15:04] <mattym> Yes
#1285 [15:04] <Nothing> mattym: that worked ty
#1286 [15:04] <mattym> Nothing, Excellent, enjoy!
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#1289 [15:04] <Nothing> and i cant shift click items
#1290 [15:05] <mattym> Nothing, any chance you turned touchscreen mode on?
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#1294 [15:05] <Nothing> haha ty
#1295 [15:06] <Nothing> also my fps doesnt go any higher than 60
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#1297 [15:06] <mattym> Nothing, Seems about right for your hardware
#1298 [15:06] <mattym> Nothing, Also, unless you have a really expensive monitor/tv, nothing over 60 will matter
#1299 [15:06] <Nothing> oh
#1300 [15:07] <Nothing> will it help if i add more ram
#1301 [15:07] <Nothing> into minecraft
#1302 [15:07] <mattym> Nothing, No
#1303 [15:07] <Nothing> but im sure i saw a video about that
#1304 [15:08] <mattym> Nothing, There are tons of videos about that
#1305 [15:08] <mattym> Nothing, All made by morons who dont understand how any of that works
#1306 [15:08] <Nothing> oh okay haha
#1307 [15:08] <Nothing> what cheap graphic card do u reccomend like maybe under 60?
#1308 [15:08] <Nothing> for minecraft
#1309 [15:09] <Nothing> because i dont have the best at the moment
#1310 [15:09] <mattym> Nothing, Nothing under $60 is gonna improve what your seeing now
#1311 [15:09] <Dazza> mattym keep getting object successfully summoned,but realm is very slow. Single player better now though
#1312 [15:09] * victor [victor@notlogged] has joined #minecrafthelp
#1313 [15:09] <mattym> Dazza, I think they are having some issue with Realms currently
#1314 [15:09] <Nothing> ok so what graphic card do u reccomend for minecraft
#1315 [15:10] <Dazza> mattym my sons realm is the same on different computer
#1316 [15:10] <mattym> Nothing, Sorry we dont do that kinda thing. Dont want the chance of giving out wrong info
#1317 [15:10] <Nothing> oh ok
#1318 [15:10] <Nothing> do u think an i5 with a 720 2 gig will be good?
#1319 [15:11] <mattym> Dazza, Like i said, I think they are having issues with the Realms service currently as they are rolling out new Realms for the mobile versions today
#1320 [15:11] <mattym> Nothing, No
#1321 [15:11] <Nothing> 750?
#1322 [15:11] <mattym> Nothing, Like I said, nothing cheap is gonna improve what you are already seeing
#1323 [15:12] * q2w3e4r5 [q2w3e4r5@notlogged] has joined #minecrafthelp
#1324 [15:12] <mattym> Nothing, Not to mention you need to look into what hardware the rest of your computer will actually support
#1325 [15:12] <Nothing> What do u mean?
#1326 [15:13] <mattym> Nothing, Mainly, does your computers motherboard actually have a slot for a regular graphics card, and will the power supply support it
#1327 [15:13] <Dazza> mattym problem with realm has been going on since last Friday. How long does it usually take to solve?
#1328 [15:13] <Nothing> yeh it has like 3 slots
#1329 [15:14] <mattym> Dazza, If its been slow for that long, its probably just your connection
#1330 [15:14] <mattym> Nothing, It can have 3 slots, doesnt mean they are the right ones, you need to do some research into it
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#1332 [15:14] <Nothing> okay
#1333 [15:14] * q2w3e4r5 [q2w3e4r5@notlogged] has quit. (Client Quit)
#1334 [15:14] <mattym> Nothing, Does your computer have a model number, or is it all just parts put together?
#1335 [15:15] <Nothing> but i put my settings to the lowest and it should of gone higher but it stayed at a solid 60
#1336 [15:15] <Nothing> and it should go higher someone else had this problem
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#1338 [15:15] <mattym> Nothing, Like I said, with your hardware, 60 is actually more than i would expect
#1339 [15:15] <Nothing> what do i need to improve on ?
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#1342 [15:15] <Nothing> breif desc
#1343 [15:15] <Dazza> mattym what you have suggested has stopped the error messages thanks. Not sure over issue with connection speed as currently have 42Mbps
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#1345 [15:16] <mattym> Dazza, Go to speedtest.net run the speedtest and get me the share results link
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#1347 [15:17] <mattym> Nothing, A proper graphics card would be what you need. But again you need to make sure your system will actually support it
#1348 [15:17] <Nothing> okay
#1349 [15:17] <Nothing> thank you for your help
#1350 [15:17] <Nothing> have a nice day
#1351 [15:17] <Nothing> sorry what graphic card do i have on here
#1352 [15:17] <mattym> Nothing, None
#1353 [15:18] <Nothing> what...
#1354 [15:18] <Nothing> isnt there one built in
#1355 [15:18] <Nothing> ?
#1356 [15:18] <mattym> Nothing, You have the Intel HD graphics which is integrated on your CPU
#1357 [15:18] <mattym> Its not an actual graphics card
#1358 [15:18] <Nothing> oh
#1359 [15:18] <Nothing> ok thank you
#1360 [15:18] <Nothing> so much
#1361 [15:18] <Nothing> dude
#1362 [15:18] <mattym> Nothing, And if the computer was built that way
#1363 [15:18] <Nothing> :P
#1364 [15:19] <MonkeyPower> I am Having dificulties http://paste.ubuntu.com/17339212/
#1365 [15:19] <mattym> Nothing, It very unlikely your power supply will support a standalone card
#1366 [15:19] <Nothing> ok ty
#1367 [15:19] <mattym> MonkeyPower, One moment
#1368 [15:19] <Nothing> helps alot
#1369 [15:19] <MonkeyPower> Alright
#1370 [15:19] <Nothing> have a nice day
#1371 [15:19] * q2w3e4r5 [q2w3e4r5@notlogged] has quit. (Ping timeout: 195 seconds)
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#1373 [15:20] <mattym> MonkeyPower, Download and Install the 3rd option listed on this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-
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#1375 [15:21] <MonkeyPower> Ok thank you for your help and time mattym
#1376 [15:21] * bradley [bradley@notlogged] has quit. (Client Quit)
#1377 [15:21] <dazza_> mattym http://www.speedtest.net/my-result/5403914810
#1378 [15:21] * victor [victor@notlogged] has joined #minecrafthelp
#1379 [15:21] <mattym> dazza_, Maybe try restarting your modem/router. See if that improves it
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#1384 [15:27] <dazza> mattym http://www.speedtest.net/my-result/5403927683
#1385 [15:29] <mattym> dazza, I meant restart it then check the realms again
#1386 [15:29] <mattym> dazza, The speed is fine
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#1388 [15:30] <mattym> dazza, If it still feels choppy, it likely caused by to much going on in the world itself
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#1390 [15:32] <dazza> mattym cheers. will try again tomoorw. thanks for your help
#1391 [15:35] <MonkeyPower> mattym I downloaded what u told me to download what do i do now?
#1392 [15:36] <mattym> MonkeyPower, Install it, and follow whatever directions it gives you
#1393 [15:36] <MonkeyPower> OK thanks man!
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#1400 [15:43] <ST0> I need help with logging into my account. I get the email and password right then it asks me the 3 security questions and i dont know the answer to the questions. I try to send an emial to my email adress and its not there. What do i do?
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#1402 [15:44] <mattym> ??> ST0 mojang/email
#1403 [15:44] <Absol> ST0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1404 [15:44] <Absol> ST0: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1405 [15:44] <mattym> ST0, Fill out the form Absol linked
#1406 [15:44] <ST0> ok
#1407 [15:44] <Eazy-G> HI! i just downloaded mc to my desktop. Everything worked fine up until i tried to create a world. Once im in the world, everything is very glitchy and most things are switching colors.
#1408 [15:45] <mattym> ??> Eazy-G win/dxdiag
#1409 [15:45] <Absol> Eazy-G: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1410 [15:45] <Eazy-G> Thanks
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#1421 [15:53] <Eazy-G_> http://paste.ubuntu.com/17340450/
#1422 [15:53] <mattym> Eazy-G_, Ok one moment
#1423 [15:53] <Eazy-G_> Thank you!
#1424 [15:54] <mattym> Eazy-G_, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/14875/en-us
#1425 [15:55] <Eazy-G_> okay
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#1437 [16:04] <alexis_> Every mutiplayer server i go on lags and no one moves and nothing shows in my chat. 30 seconds later it times me out.
#1438 [16:04] <mattym> alexis_, Sounds like a connection issue
#1439 [16:04] <mattym> alexis_, Go to speedtest.net run the speedtest and get me the share results link
#1440 [16:05] <alexis_> ok
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#1444 [16:09] <alexis_> Here it is http://www.speedtest.net/my-result/5404012761
#1445 [16:09] <mattym> alexis_, Try restarting your modem/router
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#1447 [16:09] <alexis_> ok
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#1453 [16:17] <alexis_> hey its alexis again i restarted my router
#1454 [16:18] <mattym> alexis_, Any improvement
#1455 [16:18] <alexis_> let me check
#1456 [16:21] <alexis_> it worked!! thank you so much
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#1458 [16:23] <Direwolf26> i cant play since i need to update my driver
#1459 [16:23] <Direwolf26> i cant play since i need to update my driver
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#1470 [16:44] <slmrojo> minecraft crashes on boot for me
#1471 [16:44] <slmrojo> crash report is http://paste.ubuntu.com/17342126/
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#1473 [16:45] <urielsalis> slmrojo, what antivirus you have?
#1474 [16:45] <slmrojo> well it started working but does anyone know why that was happening?
#1475 [16:45] <slmrojo> malwarebytes
#1476 [16:45] <urielsalis> ??> slmrojo tools/hjt
#1477 [16:45] <Absol> slmrojo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1478 [16:45] <Absol> slmrojo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1479 [16:46] <slmrojo> should I still use it if mc is working now?
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#1481 [16:46] <urielsalis> slmrojo, nope
#1482 [16:46] <slmrojo> well it works now so bye
#1483 [16:46] <slmrojo> well it works now so bye
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#1486 [16:48] <Mjurix> how do i fix this: java.lang.NullPointerException: group
#1487 [16:48] <urielsalis> Mjurix, what antivirus you have?
#1488 [16:48] <Mjurix> Norton
#1489 [16:49] <urielsalis> ??> Mjurix av/norton
#1490 [16:49] <Absol> Mjurix: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1491 [16:49] <urielsalis> ??> Mjurix av/norton/uninstall
#1492 [16:49] <Absol> Mjurix: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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#1497 [16:50] <JustinLeCrusader> Hello, I was here yesterday with a thing that has hapenned to me and I have done a few things what the person who was helping me said
#1498 [16:50] <JustinLeCrusader> heres the issue
#1499 [16:50] <JustinLeCrusader> http://i.imgur.com/VR0LN7c.png
#1500 [16:50] <urielsalis> JustinLeCrusader, hi again
#1501 [16:50] <JustinLeCrusader> http://paste.ubuntu.com/17317009/
#1502 [16:51] <JustinLeCrusader> i have also done this
#1503 [16:51] <urielsalis> JustinLeCrusader, can you go to options, video settings and tell me what mipmap and vbo are set to?
#1504 [16:51] <JustinLeCrusader> could you tell me where that is located please?
#1505 [16:51] <urielsalis> JustinLeCrusader, press Esc key, Options, Video settings
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#1508 [16:52] <urielsalis> JustinLeCrusader, mipmap is close to the top, VBO is in the bottom(you have to scroll down)
#1509 [16:52] <JustinLeCrusader> k
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#1511 [16:52] <Funnybunnyoo> Hello, I am having an issue with my Minecraft. My computer automatically updated to Windows 10 and now I think my graphics are messed up. I've tried mostly everything and I don't know what to do.
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#1513 [16:53] <JustinLeCrusader> Do you go to the options on the minecraft game?
#1514 [16:53] <urielsalis> JustinLeCrusader, yes
#1515 [16:53] <JustinLeCrusader> ok
#1516 [16:53] <urielsalis> Funnybunnyoo, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1517 [16:54] <Funnybunnyoo> I did that. It sent me here.
#1518 [16:54] <Davidawsomenis> i have just updated my computer to windows 10 and m minecraft game isn't working.
#1519 [16:54] <urielsalis> Funnybunnyoo, can you give me the link to your dxdiag then?
#1520 [16:54] <urielsalis> Davidawsomenis, what happens when you try?
#1521 [16:55] * slmrojo [slmrojo@notlogged] has joined #minecrafthelp
#1522 [16:55] <slmrojo> what was the thing i should run again?
#1523 [16:55] <Davidawsomenis> it shows a white page with a bunch of lines with words.
#1524 [16:56] <urielsalis> ??> slmrojo tools/hjt
#1525 [16:56] <Absol> slmrojo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1526 [16:56] <Absol> slmrojo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1527 [16:56] <urielsalis> Davidawsomenis, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1528 [16:56] <slmrojo> ok
#1529 [16:56] <Funnybunnyoo> http://paste.ubuntu.com/17342197/
#1530 [16:56] <JustinLeCrusader> Ok, I can find VBO but i dont know if its correct and i dont know where mipmap is
#1531 [16:56] <JustinLeCrusader> it says use VBO's but
#1532 [16:57] <urielsalis> JustinLeCrusader, so its set to True?
#1533 [16:57] <urielsalis> JustinLeCrusader, or On?
#1534 [16:57] <JustinLeCrusader> on
#1535 [16:57] <urielsalis> JustinLeCrusader, and maybe its called MiniMap, check again near the top
#1536 [16:57] <JustinLeCrusader> ok
#1537 [16:57] <urielsalis> Funnybunnyoo, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1538 [16:57] <Davidawsomenis> im only 11 years old i don't anderstand what that means
#1539 [16:57] <urielsalis> Davidawsomenis, tell someone that does to come here
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#1541 [16:58] <Funnybunnyoo> Okay then
#1542 [16:58] <JustinLeCrusader> I cant find minimap on it
#1543 [16:59] <urielsalis> JustinLeCrusader, well, doesnt matter, can you turn VBO off?
#1544 [16:59] <JustinLeCrusader> yes
#1545 [16:59] <JustinLeCrusader> its off now
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#1549 [17:01] <noobmeat> Forced Windows 10 update broke my graphics card: org.lwjgl.LWJGLException: Pixel format not accelerated
#1550 [17:01] <JustinLeCrusader> Ill repeat again, the VBO is off
#1551 [17:01] <noobmeat> http://paste.ubuntu.com/17340649/
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#1554 [17:02] <urielsalis> JustinLeCrusader, can you try now?
#1555 [17:02] <JustinLeCrusader> Ill just wait...
#1556 [17:02] <JustinLeCrusader> nvm
#1557 [17:02] <urielsalis> noobmeat, one moment
#1558 [17:02] <JustinLeCrusader> ok
#1559 [17:02] <JustinLeCrusader> ill try
#1560 [17:02] <urielsalis> noobmeat, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1561 [17:02] <urielsalis> noobmeat, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1562 [17:02] <JustinLeCrusader> it may take a few attempts becuase it goes away and comes back
#1563 [17:03] <Mjurix> how do i fix this: java.lang.NullPointerException: group, (not remowing antivirus Program)
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#1565 [17:04] <JustinLeCrusader> So far its good but I have to wait. Ill notify you if it comes back
#1566 [17:04] <urielsalis> Mjurix, not anyway we know of, else we would recommend it
#1567 [17:04] <urielsalis> JustinLeCrusader, sure :)
#1568 [17:06] * Shy is now known as SleepingShy
#1569 [17:08] <JustinLeCrusader> Also, thanks for helping me out. The issue i had was really bothering me and making me die in server games
#1570 [17:08] * urielsalis tips hat
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#1572 [17:09] <JohnLuis> Hello? I need help, my minecraft keeps crashing, is there anyone here who can be of service?
#1573 [17:10] <urielsalis> JohnLuis, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1574 [17:10] <JohnLuis> Here you go!
#1575 [17:10] <JohnLuis> http://paste.ubuntu.com/17342982/
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#1577 [17:11] <urielsalis> JohnLuis, what antivirus you have?
#1578 [17:11] <JohnLuis> Im pretty sure i dont have one
#1579 [17:12] <JohnLuis> just use windows firewall
#1580 [17:12] <urielsalis> ??> JohnLuis tools/hjt
#1581 [17:12] <Absol> JohnLuis: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1582 [17:12] <Absol> JohnLuis: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1583 [17:12] <JohnLuis> kk, downloading
#1584 [17:13] * FabTheZen is now known as FabTheZen|Away
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#1590 [17:16] <slmrojo> urielsalis, http://paste.ubuntu.com/17343143/
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#1592 [17:17] <JohnLuis> The log file
#1593 [17:17] <JohnLuis> http://paste.ubuntu.com/17343166/
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#1597 [17:19] <Zenistor> Hello all
#1598 [17:19] <urielsalis> slmrojo, one moment
#1599 [17:19] <urielsalis> JohnLuis, one moment
#1600 [17:19] <urielsalis> Zenistor, hi
#1601 [17:20] <Zenistor> Ok
#1602 [17:20] <Zenistor> So
#1603 [17:20] <Zenistor> I came here once already
#1604 [17:20] <Zenistor> ok so let me get right into the problem lmao
#1605 [17:20] <Zenistor> i launch mc
#1606 [17:20] <urielsalis> slmrojo, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1607 [17:20] <Zenistor> and it all goes perfect
#1608 [17:20] <Zenistor> until i record
#1609 [17:20] <urielsalis> JohnLuis, uninstall Evolve, its know to cause issues
#1610 [17:20] <Zenistor> press record
#1611 [17:20] <Zenistor> with obs
#1612 [17:21] <Zenistor> then it crashes
#1613 [17:21] <urielsalis> Zenistor, can you write it all in one line? The enter key is not a comma
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#1615 [17:22] <Zenistor> ok so i launch minecraft, it all goes perfect until i press start recording with obs then it crashes
#1616 [17:22] <urielsalis> Zenistor, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1618 [17:22] <Zenistor> alright
#1619 [17:23] <JohnLuis> Uriel, Evolve is now uninstalled.
#1620 [17:23] <urielsalis> JohnLuis, restart your pc and try again
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#1630 [17:41] <slmrojo> http://paste.ubuntu.com/17343814/
#1631 [17:42] <urielsalis> slmrojo, download and install https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1632 [17:47] <slmrojo> so I have to manually install, do I have to do that for every thread seperatly?
#1633 [17:47] <urielsalis> slmrojo, what do you mean?
#1634 [17:47] <slmrojo> the exe didn't work
#1635 [17:48] <urielsalis> slmrojo, try with the first .exe from https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?v=t
#1636 [17:50] <slmrojo> it says the driver being installed is not validated for this computer
#1637 [17:50] <urielsalis> slmrojo, one moment
#1638 [17:51] <slmrojo> please obtain the appropriate driver from the computer manufacturer
#1639 [17:51] <urielsalis> slmrojo, yup, searching in asus right now
#1640 [17:52] <slmrojo> would the automatic search for new drivers work well?
#1641 [17:52] <urielsalis> slmrojo, it gives you the same link
#1642 [17:52] <urielsalis> slmrojo, you have to search it on asus page
#1643 [17:53] <urielsalis> slmrojo, download and install http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/VGA/VGA_Intel_Skylake_Win10_64_VER101815425601.zip?_ga=1.124339146.1303068612.1465944748
#1644 [17:53] <urielsalis> slmrojo, and http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/VGA/VGA_nVidia_Win10_64_VER101813535402.zip?_ga=1.124339146.1303068612.1465944748
#1645 [17:57] * JustinLeCrusader [JustinLeCrusader@notlogged] has quit. (Quit: Web client closed)
#1646 [17:58] <slmrojo> ok downloaded and extracted them
#1647 [17:58] <urielsalis> slmrojo, run setup.exe on both of them
#1648 [17:58] <urielsalis> slmrojo, if one fails, it doesnt matter
#1649 [17:59] * Mjurix [Mjurix@notlogged] has quit. (Ping timeout: 195 seconds)
#1650 [18:01] * victor [victor@notlogged] has joined #minecrafthelp
#1651 [18:01] <victor> victor
#1652 [18:06] * victor [victor@notlogged] has quit. (Ping timeout: 195 seconds)
#1653 [18:06] * Me [Me@notlogged] has joined #minecrafthelp
#1654 [18:09] * Me_ [Me_@notlogged] has joined #minecrafthelp
#1655 [18:09] <Me_> Why we can't play two player on this game on a ps3?
#1656 [18:09] <mattym> Me_, You mean split screen?
#1657 [18:10] <Me_> Yes
#1658 [18:10] <mattym> Me_, Are you connected to your television with and HDMI cable?
#1659 [18:10] <Me_> Yyes
#1660 [18:10] <mattym> Me_, Did you start a world, then have a second controller sign in a guest or with another user?
#1661 [18:10] <Me_> Yes
#1662 [18:11] <mattym> Me_, Is your console set to output video at at least 720p?
#1663 [18:13] * Me [Me@notlogged] has joined #minecrafthelp
#1664 [18:14] <Me> Is there a reason why we can't play a two player on the game split screen?
#1665 [18:14] <mattym> Me, Is your console set to output video at at least 720p?
#1666 [18:14] * Me_ [Me_@notlogged] has quit. (Ping timeout: 195 seconds)
#1667 [18:15] <Me> I not sure how do we do that
#1668 [18:15] <mattym> Me, Its in the Playstations settings somewhere
#1669 [18:16] * Me [Me@notlogged] has quit. (Client Quit)
#1670 [18:17] * Redhead_Rules [Redhead_Rules@notlogged] has joined #minecrafthelp
#1671 [18:20] <urielsalis> Im going to assume they didnt have it to 720p
#1672 [18:20] * noahzippy123 [noahzippy123@notlogged] has joined #minecrafthelp
#1673 [18:21] * badkitty [badkitty@notlogged] has joined #minecrafthelp
#1674 [18:22] * badkitty [badkitty@notlogged] has quit. (Client Quit)
#1675 [18:22] <noahzippy123> hello
#1676 [18:23] * kendra [kendra@notlogged] has joined #minecrafthelp
#1677 [18:24] <kendra> i updated to windows 10 and i searched up how to fix it, they had me create a URL to send to you guys to help me how here is the url:http://paste.ubuntu.com/17344964/
#1678 [18:24] <noahzippy123> so heres my deli-ma, everytime i start up minecraft i will only go at about 3-8 fps a second, including the main-screen and all the menus to start up a game. In the past while trying to play the game has crashed, my computers DxD info can be found here http://paste.ubuntu.com/17344870/
#1679 [18:25] <mattym> kendra, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1680 [18:25] <urielsalis> kendra, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1681 [18:25] <Redhead_Rules> I am unable to install. i get "pixel format not accelerated' but drivers are up to date. dxdiag report... http://paste.ubuntu.com/17344525/
#1682 [18:25] <mattym> noahzippy123, Thats not a full log
#1683 [18:25] <noahzippy123> ok ill retry
#1684 [18:25] <urielsalis> Redhead_Rules, that pc had Windows 7 before?
#1685 [18:26] <kendra> ive had windows 10 for more then a month, so i cant downgrade. is there anything else i can do?
#1686 [18:26] <urielsalis> kendra, you will have to clean install, a computer shop can help you with that
#1687 [18:26] <Redhead_Rules> vista
#1688 [18:27] <urielsalis> Redhead_Rules, you will have to put Windows 7 or lower to it then, a computer shop can help you with that
#1689 [18:28] <noahzippy123> http://paste.ubuntu.com/17345097/
#1690 [18:28] <noahzippy123> better ?
#1691 [18:29] <noahzippy123> ?
#1692 [18:30] <mattym> noahzippy123, Yeah, your FPS seems about right for your hardware. MC will probably work better on the older versions.
#1693 [18:30] <noahzippy123> 2-8 fps sounds about right ???
#1694 [18:30] <urielsalis> noahzippy123, for a old integrated gpu? yes
#1695 [18:31] <mattym> noahzippy123, Not to mention your CPU is well below the minimum requirement
#1696 [18:31] <noahzippy123> dang
#1697 [18:31] * Cheezy_Bacon [Cheezy_Bacon@notlogged] has joined #minecrafthelp
#1698 [18:32] <noahzippy123> when did minecraft become some high performance game
#1699 [18:32] <Cheezy_Bacon> I literally just got windows 10 and now wanted to get minecraft windows 10 edition but when i go to mojang.com and got to my account and try to redeem my gift code it redirected me to microsoft.com which told me the gift code has already been redeemed
#1700 [18:32] <mattym> noahzippy123, Its always been
#1701 [18:32] * jw28 [jw28@notlogged] has joined #minecrafthelp
#1702 [18:32] <mattym> Cheezy_Bacon, Did you attempt to do it before?
#1703 [18:32] <Cheezy_Bacon> Not at all
#1704 [18:33] <mattym> Cheezy_Bacon, Try logging into the Windows 10 Store with your Microsoft account and see if its already available to download
#1705 [18:33] <Cheezy_Bacon> I already tried that
#1706 [18:33] * kendra [kendra@notlogged] has quit. (Ping timeout: 195 seconds)
#1707 [18:35] * joeyromate [joeyromate@notlogged] has joined #minecrafthelp
#1708 [18:35] <mattym> Cheezy_Bacon, Try logging out of the store, restarting the computer, then logging in again
#1709 [18:36] <joeyromate> My game crashes upon startup
#1710 [18:36] <joeyromate> http://paste.ubuntu.com/17345274/
#1711 [18:36] <Redhead_Rules> Is the hardware too old for the newer download?
#1712 [18:36] <Cheezy_Bacon> I did that to i have never redeemed it until now but it told me it was already redeemed
#1713 [18:36] <joeyromate> Idk this computer is a newer one
#1714 [18:36] <mattym> Redhead_Rules, Technically yours is too old for any version of Minecraft
#1715 [18:37] <mattym> Redhead_Rules, In addition to it not being supported at all on Windows 7
#1716 [18:37] <mattym> 8*
#1717 [18:37] <mattym> joeyromate, One moment
#1718 [18:38] <joeyromate> Wait the game does not support windows 7?
#1719 [18:38] <mattym> joeyromate, Download and Install the most recent Radeon Software listed on this page http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1720 [18:38] <mattym> joeyromate, That was not said to you
#1721 [18:38] * BossGamePlayer [BossGamePlayer@notlogged] has joined #minecrafthelp
#1722 [18:39] <Cheezy_Bacon> mattym, I did that to i have never redeemed it until now but it told me it was already redeemed
#1723 [18:40] <mattym> Cheezy_Bacon, Yeah not really sure who your supposed to contact about that.
#1724 [18:40] <urielsalis> mattym, Microsoft support first, Mojang support second
#1725 [18:41] <Redhead_Rules> Do you know if i can install on another computer... or will i have purchase it again?
#1726 [18:41] <urielsalis> Redhead_Rules, you just download it and login
#1727 [18:41] <urielsalis> Redhead_Rules, minecraft.net/download
#1728 [18:41] <Redhead_Rules> ok thank you
#1729 [18:41] * urielsalis tips hat
#1729 [18:42] <Cheezy_Bacon> @CubeTheThird, I literally just got windows 10 and now wanted to get minecraft windows 10 edition but when i go to mojang.com and got to my account and try to redeem my gift code it redirected me to microsoft.com which told me the gift code has already been redeemed
#1730 [18:42] * Tristan [Tristan@notlogged] has joined #minecrafthelp
#1731 [18:43] <mattym> Cheezy_Bacon, Dont ping other users
#1732 [18:43] <Tristan> http://paste.ubuntu.com/17345464/
#1733 [18:43] * Redhead_Rules [Redhead_Rules@notlogged] has quit. (Quit: Web client closed)
#1734 [18:43] * Zenistor [Zenistor@notlogged] has quit. (Quit: Web client closed)
#1735 [18:43] <mattym> Tristan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1736 [18:43] <urielsalis> Tristan, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1737 [18:43] <Tristan> But i cant
#1738 [18:43] <Cheezy_Bacon> mattym, i need a real senior helper that starts with @ or +
#1739 [18:44] <mattym> Cheezy_Bacon, NO one here can fix an account issue
#1740 [18:44] <urielsalis> Cheezy_Bacon, mattym knows as much, if not more than a lot of us
#1741 [18:44] <Tristan> Really
#1742 [18:44] <mattym> Cheezy_Bacon, Dont start randomly pinging people that are not currently talking
#1743 [18:44] <urielsalis> Cheezy_Bacon, and as the topic says, we cant help with account issues
#1744 [18:44] <mattym> Cheezy_Bacon, Even more so dont do so to one marked as away
#1745 [18:44] <mattym> Cheezy_Bacon, Its exremely annoying.
#1746 [18:44] <urielsalis> ^, if they are away is for a reason
#1747 [18:44] * mxg [mxg@notlogged] has joined #minecrafthelp
#1748 [18:44] <Cheezy_Bacon> Everyone can hear me!?!?!
#1749 [18:44] <mxg> http://paste.ubuntu.com/17345474/
#1750 [18:45] <Tristan> Look Internet Low
#1751 [18:45] <urielsalis> Cheezy_Bacon, yes
#1752 [18:45] <urielsalis> Cheezy_Bacon, this is a public channel, as the rules say
#1753 [18:45] * mum [mum@notlogged] has quit. (Ping timeout: 195 seconds)
#1754 [18:45] <urielsalis> mxg, download and install http://www.nvidia.com/Download/driverResults.aspx/82701/en-us
#1755 [18:45] * BossGamePlayer [BossGamePlayer@notlogged] has quit. (Ping timeout: 195 seconds)
#1756 [18:46] <Tristan> Hey Look i am Good at Technology But i CANT Downgrade to Windows 7
#1757 [18:46] <mattym> Tristan, Then you wont be playing Minecraft on that computer.
#1758 [18:46] <Tristan> I Cant Replace the Graphics Card
#1759 [18:47] <mattym> Tristan, Based on the model info, it doesnt have space for one
#1760 [18:47] <joeyromate> Goodbye man i have began the download for amd using the disc provided with the pc
#1761 [18:48] <mattym> joeyromate, No
#1762 [18:48] <mattym> joeyromate, Download the one i linked
#1763 [18:48] <joeyromate> didn't work
#1764 [18:48] * ibrahim2000 [ibrahim2000@notlogged] has joined #minecrafthelp
#1765 [18:48] <mattym> joeyromate, The one that came with it is gonna have the same outdated driver or worse than you currently have
#1766 [18:48] <Tristan> i am Mattym
#1767 [18:48] <joeyromate> if i have trouble afterwards i come back here
#1768 [18:48] <Tristan> ok
#1769 [18:49] <Cheezy_Bacon> @CubeTheThird, I literally just got windows 10 and now wanted to get minecraft windows 10 edition but when i go to mojang.com and got to my account and try to redeem my gift code it redirected me to microsoft.com which told me the gift code has already been redeemed
#1770 [18:49] <mattym> Cheezy_Bacon, Do it again and your gonna get kicked
#1771 [18:50] <urielsalis> Cheezy_Bacon, pinging random people is rude
#1772 [18:50] <Cheezy_Bacon> i dont see that i cant ping other people in the rules?
#1773 [18:50] <Tristan> Mattym the Driver didnt work
#1774 [18:50] <Cheezy_Bacon> how is it?
#1775 [18:50] <urielsalis> Cheezy_Bacon, oh? so I can shout your name while you sleep cause its not against the law?
#1776 [18:50] <mattym> Tristan, You were never given one to try
#1777 [18:50] <Tristan> i Was
#1778 [18:50] * joaquin [joaquin@notlogged] has joined #minecrafthelp
#1779 [18:50] <urielsalis> Cheezy_Bacon, when people are away, it means they are not online, pinging them just annoys them when they come back(or make the annoying sound when they are doing something else)
#1780 [18:51] <mattym> Tristan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1781 [18:51] <Tristan> the Timestamp is here
#1782 [18:51] <Tristan> 09:46
#1783 [18:51] * matheus [matheus@notlogged] has joined #minecrafthelp
#1784 [18:51] <Cheezy_Bacon> i dont think shouting someones name while they sleep is illegal
#1785 [18:51] <Cheezy_Bacon> ???
#1786 [18:51] * matheus [matheus@notlogged] has quit. (Client Quit)
#1787 [18:51] <Cheezy_Bacon> i might be clueless
#1788 [18:51] <Cheezy_Bacon> so dont judge me plz
#1789 [18:52] <urielsalis> Cheezy_Bacon, its rude. So its again Rule 0 of this chat
#1790 [18:52] <Cheezy_Bacon> Whats Rule 0
#1791 [18:52] <mattym> Tristan, Your computer cant fit a graphics card, you can either use a different one, or reinstall Windows 7
#1792 [18:52] * ibrahim2000 [ibrahim2000@notlogged] has quit. (Client Quit)
#1793 [18:52] <urielsalis> Cheezy_Bacon, check the rules of this channel, they are in the topic and in the window you are in
#1794 [18:52] <Tristan> i cant replace it Either
#1795 [18:52] * Zelak [Zelak@notlogged] has joined #minecrafthelp
#1796 [18:52] <mattym> Cheezy_Bacon, The several paragraphs before the numbered rules are listed
#1797 [18:53] <Cheezy_Bacon> I did check the rules
#1798 [18:53] <urielsalis> Cheezy_Bacon, plus, Rule lawyyering its against the 15th policie
#1799 [18:53] <mattym> Tristan, Than what would like us to do. Make up a solution for you?
#1800 [18:53] <Zelak> Is there anyone here that can help with logging with an old account. I'm having difficulty getting a reset request.
#1801 [18:53] <mattym> Zelak, You sure you checked the right email for the reply?
#1802 [18:53] <mattym> Zelak, And checked the spam/junk folders just in case
#1803 [18:54] <urielsalis> Cheezy_Bacon, and as policy 16th, being in this channel is a privilige that can be revoked at any time, as we are all volunteers here
#1804 [18:54] <Zelak> Yes I have, and neither have anything froim mojang.
#1805 [18:54] <mattym> Zelak, What is/should your ingame playername be?
#1806 [18:54] * Cheezy_Bacon [Cheezy_Bacon@notlogged] has quit. (Quit: Web client closed)
#1807 [18:54] <Zelak> I put three requests in with the email. And I have emails from the past from Mojang so I know it's the right email.
#1808 [18:54] <Zelak> Zelak should be it.
#1809 [18:54] * israel [israel@notlogged] has joined #minecrafthelp
#1810 [18:54] * Glitter_Gumdrop [Glitter_Gumdrop@notlogged] has joined #minecrafthelp
#1811 [18:55] <Tristan> build a NEW Minecraft Update A PATCH
#1812 [18:55] <mattym> Glitter_Gumdrop (Formerly 02Cheezy_Bacon0723) has joined : we arent as dumb as you are
#1813 [18:55] <Glitter_Gumdrop> I got banned on a minecraft server and i didn't even break the rules
#1814 [18:55] <urielsalis> Glitter_Gumdrop, and we can also see when you use another ip
#1815 [18:55] * israel [israel@notlogged] has quit. (Client Quit)
#1816 [18:55] <urielsalis> Glitter_Gumdrop, servers manage themselves
#1817 [18:55] <Glitter_Gumdrop> i know u arent dumb
#1818 [18:55] <Glitter_Gumdrop> im not mean
#1819 [18:55] <Tristan> thats MEAN
#1820 [18:56] <Glitter_Gumdrop> you guys are actually pretty smart
#1821 [18:56] <mattym> Glitter_Gumdrop, Dont come back with a different username and some other issue
#1822 [18:56] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1823 [18:56] <Glitter_Gumdrop> well i have two different issues
#1824 [18:56] <mattym> Glitter_Gumdrop, Server owners can ban who they want for no reason, its their server to do with as they please
#1825 [18:57] * Tristan [Tristan@notlogged] has quit. (Quit: Web client closed)
#1826 [18:57] <Glitter_Gumdrop> so if i go up to a student and say you get a F for no reason
#1827 [18:57] <Zelak> Oh I didn't read the rules mattym, I'll just make a ticket.
#1828 [18:57] <mattym> Zelak, You can try that
#1829 [18:57] <mattym> Zelak, Before sending the request tho
#1830 [18:58] <mattym> Zelak, Before you tried the password reset, did you try and fail to login a few times?
#1831 [18:58] <Zelak> Yep.
#1832 [18:58] * Truelopez2016 [Truelopez2016@notlogged] has joined #minecrafthelp
#1833 [18:58] <urielsalis> Glitter_Gumdrop, Teachers cant do that because there is a academic rule against it
#1834 [18:58] <urielsalis> Glitter_Gumdrop, Servers pay for their stuff and can do as they please
#1835 [18:58] * Glitter_Gumdrop [Glitter_Gumdrop@notlogged] has quit. (Client Quit)
#1836 [18:59] <mattym> ??> Zelak login/throttle
#1837 [18:59] <Absol> Zelak: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1838 [18:59] <Absol> Zelak: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1839 [18:59] * My_Little_Pony_Friendship_is_M [My_Little_Pony_Friendship_is_M@notlogged] has joined #minecrafthelp
#1840 [18:59] <mattym> Zelak, So try the password reset again in 3 hours and see if you get a reply
#1841 [18:59] <Zelak> Fuck me up.
#1842 [18:59] <Absol> Zelak: Please keep it civil
#1843 [18:59] <mattym> Zelak, If you still dont get the email, fill out the support ticket
#1844 [18:59] <Zelak> Yea, okay. Thanks!
#1845 [19:00] * Zelak [Zelak@notlogged] has quit. (Quit: Web client closed)
#1846 [19:01] <My_Little_Pony_Friendship_is_M> So i was playing Minecraft the other day and when i start the client up it said the latest version was 1.7.10 even though 1.9.x just came out
#1847 [19:01] * Lord_Ralex kicked My_Little_Pony_Friendship_is_M from #minecrafthelp (Reason: y_Little_Pony_Friendship_is_M :I don't do friendships)
#1848 [19:02] * Truelopez2016 [Truelopez2016@notlogged] has quit. (Client Quit)
#1849 [19:03] <urielsalis> inb4 vpn or proxy
#1850 [19:05] * Piper [Piper@notlogged] has joined #minecrafthelp
#1851 [19:07] <Piper> i followed the directions where you paste youre ubuntu thing on here. it says i cant go into minecraft because of the graphics drivers. this is the url they told me to paste when i got on here : http://paste.ubuntu.com/17346046/
#1852 [19:09] <urielsalis> Piper, your pc doesnt meet the minimum requirements
#1853 [19:09] <urielsalis> ??> Piper requirements
#1854 [19:09] <Absol> Piper: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1855 [19:09] * mxg [mxg@notlogged] has quit. (Ping timeout: 195 seconds)
#1856 [19:10] <Piper> wait what?
#1857 [19:18] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1858 [19:23] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
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#1860 [19:25] * BraviousDark [BraviousDark@notlogged] has joined #minecrafthelp
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#1862 [19:27] * BraviousDark [BraviousDark@notlogged] has joined #minecrafthelp
#1863 [19:28] * light5000 [light5000@notlogged] has joined #minecrafthelp
#1864 [19:29] <light5000> minecraft keeps saying that the JAVA keeps crashing
#1865 [19:30] * Nic3HD_ [Nic3HD_@notlogged] has joined #minecrafthelp
#1866 [19:30] <Nic3HD_> dw
#1867 [19:30] <Nic3HD_> gety
#1868 [19:30] * Nic3HD_ [Nic3HD_@notlogged] has quit. (Client Quit)
#1869 [19:30] <mattym> light5000, Whats the exact error?
#1870 [19:31] * BraviousDark [BraviousDark@notlogged] has quit. (Client Quit)
#1871 [19:31] <light5000> java tm binary keeps crashing
#1872 [19:31] <mattym> ??> light5000 launcher/log
#1873 [19:31] <Absol> light5000: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1874 [19:31] <Absol> light5000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1875 [19:33] <light5000> http://paste.ubuntu.com/17346783/
#1876 [19:34] <mattym> light5000, It should show more than that
#1877 [19:34] <light5000> oh i just found it
#1878 [19:35] <light5000> http://paste.ubuntu.com/17346833/
#1879 [19:35] * leozinhu [leozinhu@notlogged] has joined #minecrafthelp
#1880 [19:35] <leozinhu> leozinhu
#1881 [19:36] <mattym> light5000, Hmm, one moment
#1882 [19:38] <mattym> light5000, Does it do that as soon as you start, or only when you do something specific
#1883 [19:39] * xdyeyebx [xdyeyebx@notlogged] has joined #minecrafthelp
#1884 [19:39] <light5000> it happens when I enter the game. I tried single player and it lets me in for a couple of seconds and then it crashes.
#1885 [19:39] <mattym> light5000, Can you get to the Main menu fine?
#1886 [19:39] <light5000> do you mean the launcher?
#1887 [19:40] <xdyeyebx> in the mine i put play and say me than is an error
#1888 [19:40] <mattym> light5000, No, the Title Menu in Minecraft, where you choose between Single and Multi
#1889 [19:40] <mattym> xdyeyebx, What does the error say?
#1890 [19:40] <light5000> yes, I can get into that
#1891 [19:40] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 384 seconds)
#1892 [19:40] <xdyeyebx> minecraft crash
#1893 [19:40] <mattym> light5000, Go into Options, then Video Settings, scroll down to the bottom change the Use VBO option to whatever it isnt right now
#1894 [19:40] <light5000> But when i go into the world is when it crashes
#1895 [19:40] <mattym> ??> xdyeyebx launcher/crash-log
#1896 [19:40] <Absol> xdyeyebx: We need to see your crash log, which appears after a crash.
#1897 [19:40] <Absol> xdyeyebx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1898 [19:41] <xdyeyebx> http://paste.ubuntu.com/17346874/ this is the link
#1899 [19:41] <light5000> it wont let me in now
#1900 [19:42] <mattym> xdyeyebx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1901 [19:42] <mattym> ??> light5000 win/reinst
#1902 [19:42] <Absol> light5000: You may need to reinstall the locally installed files that Minecraft puts into place.
#1903 [19:42] <xdyeyebx> thanks
#1904 [19:42] <Absol> light5000: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1905 [19:42] <mattym> light5000, Try the instructions from Absol
#1906 [19:43] <mattym> light5000, Then if you can get to the menu, check the previously mentioned setting
#1907 [19:46] * xdyeyebx [xdyeyebx@notlogged] has quit. (Ping timeout: 195 seconds)
#1908 [19:47] <light5000> IT works !!!
#1909 [19:47] * Ngirnet [Ngirnet@notlogged] has joined #minecrafthelp
#1910 [19:47] <light5000> it didn't work after I deleted everything, but then I went in and changed the VBO settings to off
#1911 [19:48] <mattym> light5000, Ok, when the game updates again, you may need to double check that setting in the future
#1912 [19:48] * jonny_ [jonny_@notlogged] has joined #minecrafthelp
#1913 [19:48] <light5000> Thank you so much!!
#1914 [19:48] <Ngirnet> Hi, when i try to play minecraft, on the log screne, and its suppose to direct me to the game, it says sommething is out of date and whgen i try to fix that, i couldent cuz i cant edit it or replace it, so i followed some iinstructions and now im here
#1915 [19:49] <light5000> what are VBO settings?
#1916 [19:49] <Ngirnet> it said to goive u this link http://paste.ubuntu.com/17347124/
#1917 [19:49] <mattym> light5000, Dont worry
#1918 [19:49] <mattym> Ngirnet, One moment
#1919 [19:49] <jonny_> Hello Im having a hard time trying to get minecraft install, I was hopping you could help find a solution
#1920 [19:49] <jonny_> I got windows 10
#1921 [19:50] <mattym> Ngirnet, Download and Install the most recent Radeon Software listed on this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1922 [19:50] <Ngirnet> mine aout updated to windows 10
#1923 [19:50] <Ngirnet> ok
#1924 [19:50] <mattym> jonny_, What sort of error are you getting?
#1925 [19:50] <light5000> I looked it up. Thank you guys again. Have a great day :)
#1926 [19:51] <Ngirnet> is that link safe, will it install any viruses
#1927 [19:51] <jonny_> it says there is a corruption whenever its about to install
#1928 [19:51] * jairo [jairo@notlogged] has joined #minecrafthelp
#1929 [19:51] <Ngirnet> or effect my game any more
#1930 [19:51] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1931 [19:51] <mattym> jonny_, What antivirus and firewall software do you have installed?
#1932 [19:51] <mattym> Ngirnet, Its a driver link directly from your hardware manufacturers website
#1933 [19:52] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 190 seconds)
#1934 [19:52] <Ngirnet> o ok,
#1935 [19:52] * wwe [wwe@notlogged] has joined #minecrafthelp
#1936 [19:52] * wwe [wwe@notlogged] has quit. (Client Quit)
#1937 [19:53] <Ngirnet> mattym, it ask ed me if i want it to make changes to my pc, do i let it
#1938 [19:53] <jonny_> I have kaspersky internet security
#1939 [19:54] <mattym> ??> jonny_ av/kaspersky
#1940 [19:54] <Absol> jonny_: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1941 [19:54] <mattym> jonny_, try the instructions from Absol
#1942 [19:54] <mattym> jonny_, After making those changes, you will probably need to redo the minecraft install
#1943 [19:54] * jairo [jairo@notlogged] has quit. (Ping timeout: 195 seconds)
#1944 [19:55] <Ngirnet> mattym, it did nothing, the same problem pops up, annd is still isnt loading, now what
#1945 [19:55] <mattym> Ngirnet, Did you finish installing the driver?
#1946 [19:55] <Ngirnet> yes
#1947 [19:55] <mattym> Ngirnet, Then restart the computer, then try minecraft
#1948 [19:55] <jonny_> I just click on @Absol?
#1949 [19:55] <Ngirnet> ok
#1950 [19:55] * light5000 [light5000@notlogged] has quit. (Ping timeout: 195 seconds)
#1951 [19:56] <mattym> jonny_, Read the info in the link Absol mentioned
#1952 [19:56] <Ngirnet> mattym, by reset u mean restart or completly reset
#1953 [19:56] <mattym> Ngirnet, Restart
#1954 [19:56] <Ngirnet> thx
#1955 [19:56] * Ngirnet [Ngirnet@notlogged] has quit. (Quit: Web client closed)
#1956 [19:56] <mattym> which is what is said in the first plavce
#1957 [19:58] * Croatie [Croatie@notlogged] has joined #minecrafthelp
#1958 [19:59] <Croatie> help please: http://paste.ubuntu.com/17347463/
#1959 [20:00] <Croatie> Hello?
#1960 [20:00] <Croatie> Humans?
#1961 [20:00] <jonny_> i can
#1962 [20:00] <Croatie> help please: http://paste.ubuntu.com/17347463/
#1963 [20:00] <mattym> Croatie, Go into Options, then Video Settings, scroll down to the bottom change the Use VBO option to Off
#1964 [20:00] <jonny_> get on absol
#1965 [20:00] <Croatie> ok
#1966 [20:00] <jonny_> ok hold on
#1967 [20:00] <jonny_> pleas
#1968 [20:00] <mattym> jonny_, Follow the instructions here http://support.kaspersky.com/9927#block1
#1969 [20:02] <Croatie> Ok! Thank you! It works now!
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#1977 [20:17] <jonny_> Wait what do I have to do exactly?
#1978 [20:18] <mattym> jonny_, Follow the directions in the link i gave you about how to Dissable Encrypted Connections Scan
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#1980 [20:21] * Eyyitsjake [Eyyitsjake@notlogged] has joined #minecrafthelp
#1981 [20:22] <Eyyitsjake> So i cant remember the email or the password i used to create my minecraft acount seeing as how i havent been on it in a good 2 years, and i was wondering if someone could help me get back into my acount, i do know the username that i used
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#1986 [20:28] <fiooooo> help
#1987 [20:28] <fiooooo> ....
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#1989 [20:31] * MarcoMareo23 [MarcoMareo23@notlogged] has quit. (Client Quit)
#1990 [20:33] * C [C@notlogged] has joined #minecrafthelp
#1991 [20:33] * C is now known as Guest52457
#1992 [20:33] <jonny_> I think my kaspersky is a different version
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#1996 [20:39] <Hypernoticz> what do i do? it crashes if im in 1.9 or newer: [12:26:50] [Client thread/ERROR]: ########## GL ERROR ########## [12:26:50] [Client thread/ERROR]: @ Post render [12:26:50] [Client thread/ERROR]: 1280: Invalid enum [12:26:51] [Client thread/ERROR]: ########## GL ERROR ########## [12:26:51] [Client thread/ERROR]: @ Post render [12:26:51] [Client thread/ERROR]: 1280: Invalid enum [12:26:51] [Client thread/ERROR]: ########## GL
#1997 [20:39] <Hypernoticz> and so on
#1998 [20:40] <Hypernoticz> the full thing is like 50 pages long
#1999 [20:40] <CubeTheThird> ??> Hypernoticz win/dxdiag
#2000 [20:40] * Crystal|AFK [Crystal|AFK@notlogged] has quit. (Ping timeout: 190 seconds)
#2001 [20:40] <Absol> Hypernoticz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2003 [20:43] * Crystal|AFK [Crystal|AFK@notlogged] has joined #minecrafthelp
#2004 [20:43] <hannahkep08> I NEED HELP
#2005 [20:43] <CubeTheThird> ??> hannahkep08 ask
#2006 [20:43] <Absol> hannahkep08: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2007 [20:43] <Absol> hannahkep08: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2008 [20:43] * Hypernoticz [Hypernoticz@notlogged] has quit. (Ping timeout: 195 seconds)
#2009 [20:43] <hannahkep08> http://paste.ubuntu.com/17348556/
#2010 [20:44] <hannahkep08> this is what popped up on my computer
#2011 [20:45] <CubeTheThird> hannahkep08, one moment
#2012 [20:45] * sonata [sonata@notlogged] has joined #minecrafthelp
#2013 [20:45] <CubeTheThird> hannahkep08, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2014 [20:46] <sonata> Hello everyone.
#2015 [20:46] <hannahkep08> ok thanks for all of your help
#2016 [20:46] <CubeTheThird> hello sonata
#2017 [20:47] <sonata> CubeTheThird: I am new to minecraft and modding it. I had a question or two if you dont mind. :3
#2018 [20:47] <CubeTheThird> sonata, feel free to ask about vanilla minecraft, however we don't support mods or modding here
#2019 [20:47] <sonata> CubeTheThird: ohhh. i see
#2020 [20:47] <jonny_> Its not working, i is not as it comes in the instructions of the link i got cause it is a different version
#2021 [20:47] <jonny_> help please
#2022 [20:48] * hannahkep08 [hannahkep08@notlogged] has quit. (Quit: Web client closed)
#2023 [20:48] <CubeTheThird> jonny_, somewhere in the settings there should be a 'scan encrypted connections' option. Turn that off
#2024 [20:49] <sonata> CubeTheThird: By chance would you know where the channel is that helps with modding minecraft?
#2025 [20:49] * Chromaryu [Chromaryu@notlogged] has quit. (Ping timeout: 190 seconds)
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#2027 [20:49] <jonny_> okay then i just try to install minecraft again?
#2028 [20:50] <CubeTheThird> sonata, I don't know of a channel intended for general modding questions. I recommend you look on the minecraft forums for info
#2029 [20:50] <CubeTheThird> jonny_, that's right
#2030 [20:55] <jonny_> i still receiving the same message.
#2031 [20:55] <jonny_> I have windows 10
#2032 [20:55] <CubeTheThird> jonny_, can you open C:\Program Files(x86)\Minecraft
#2033 [20:57] <jonny_> the one that doesn't open is "unpacking launcher" but it can still run on windows 10 right?\
#2034 [20:58] <CubeTheThird> jonny_, ya the issue has nothing to do with windows 10
#2035 [20:58] <sonata> CubeTheThird: I did. Never said in the guide if forge client is backwards compatible. Like are older mods going to break if I use the newest client? But anyways I do have one question maybe you can answer is it hard to get a refund for this purchase if I am distatisfied with it?
#2036 [20:59] <CubeTheThird> sonata, from what I understand mods are designed for specific minecraft versions, not forge releases. I could be wrong thoug
#2037 [20:59] * nate_ [nate_@notlogged] has joined #minecrafthelp
#2038 [20:59] <CubeTheThird> sonata, and are you talking about refunding the game purchase?
#2039 [21:00] * aero [aero@notlogged] has quit. (Ping timeout: 190 seconds)
#2040 [21:00] <sonata> CubeTheThird: Yes.
#2041 [21:00] <mattym> sonata, Mods need to match your minecraft, version and some require specific forge versions, so there is little if any compatability
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#2044 [21:00] * bZx [bZx@notlogged] has quit. (Ping timeout: 190 seconds)
#2045 [21:00] <CubeTheThird> sonata, how long ago did you purchase the game?
#2046 [21:01] * soahccc [soahccc@notlogged] has quit. (Ping timeout: 190 seconds)
#2047 [21:01] <jonny_> okay i open the file, whats next?
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#2049 [21:01] <CubeTheThird> jonny_, delete everything in that folder, and try reinstalling
#2050 [21:01] * Yoda [Yoda@notlogged] has joined #minecrafthelp
#2051 [21:02] <sonata> CubeTheThird: Just three hours ago.
#2052 [21:02] <nate_> I am trying to update my Intel Driver Utility 2.5 but I keep getting the message "setup failed"
#2053 [21:02] * aero [aero@notlogged] has joined #minecrafthelp
#2054 [21:02] <CubeTheThird> sonata, well they allow refunds within 15 days of purchase, however dissatisfaction isn't covered under their refund policy, likely because they offer a demo
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#2057 [21:02] <CubeTheThird> nate_, do you have a dxdiag report?
#2058 [21:03] * soahccc [soahccc@notlogged] has joined #minecrafthelp
#2059 [21:03] <sonata> CubeTheThird: Mods are a deal breaker for me. I want these two > custom steve mod and 1294958-no-cubes-1-0-realistic-graphics.
#2060 [21:03] <nate_> Yes, I do have the report
#2061 [21:03] <CubeTheThird> nate_, give a URL to it here
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#2064 [21:06] <jonny_> it didn't work once again.
#2065 [21:07] <CubeTheThird> jonny_, hmm I guess we can try the alternate launcher
#2066 [21:07] <CubeTheThird> ??> jonny_ dl/win/alternate
#2067 [21:07] <Absol> jonny_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2068 [21:07] * kgqueen [kgqueen@notlogged] has joined #minecrafthelp
#2069 [21:07] <mattym> We need to update that ^
#2070 [21:08] <CubeTheThird> ah.. will do
#2071 [21:08] * slmrojo [slmrojo@notlogged] has quit. (Quit: Leaving)
#2072 [21:09] <mattym> jonny_, On minecraft.net/download Under the big download button should be the link to go to the Alternatives
#2073 [21:09] <jonny_> i open launcher of java and form there I got to the main page where it says log in and password
#2074 [21:10] <nate_> I'm having trouble getting it to paste
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#2077 [21:13] <sonata> CubeTheThird: Seems the simpliest solution would be to chat with the curse group. By chance do oyu know where their irc is located because through my browser i get alot of graphical glitches on their site. prefer to do it by irc client.
#2078 [21:13] <mattym> sonata, Curse has nothing to do with it.
#2079 [21:13] <CubeTheThird> sonata, they moved their chat to their own client through their website
#2080 [21:13] <sonata> mattym: http://www.minecraftforum.net/meta/chat
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#2084 [21:17] * kgqueen [kgqueen@notlogged] has joined #minecrafthelp
#2085 [21:18] <kgqueen> i need help creating a server
#2086 [21:18] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 186 seconds)
#2087 [21:18] <CubeTheThird> ??> kgqueen mp/server-setup
#2088 [21:18] <Absol> kgqueen: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2089 [21:19] <kgqueen> i read a lot of articles to create servers. but NOTHING works i am so annoyed
#2090 [21:19] <kgqueen> i bought minecraft on PC for no reason if it doesn't work
#2091 [21:19] <kgqueen> i just want to play with my boyfriend while he is out of town
#2092 [21:19] <CubeTheThird> kgqueen, can you explain what you've done to run it?
#2093 [21:20] <kgqueen> i see a lot of things say i need an IP address.... i cannot even find that
#2094 [21:20] <kgqueen> or that i need "minecraft.exe from the "minecraft" website... but i cannot find that either
#2095 [21:20] <kgqueen> no links work for me
#2096 [21:20] <kgqueen> i just need someone to help me step by step to download a servetr
#2097 [21:20] <kgqueen> server*
#2098 [21:20] <CubeTheThird> kgqueen, you just download it from minecraft.net/download
#2099 [21:21] <mattym> kgqueen, https://minecraft.net/en/download/server
#2100 [21:21] <kgqueen> NO! there is nothing to download from the website
#2101 [21:21] <kgqueen> i am on a MACBOOK. and it will not let me open that link.
#2102 [21:21] * Ere [Ere@notlogged] has joined #minecrafthelp
#2103 [21:21] <kgqueen> SO WHAT AM I SUPPOSED TO DO
#2104 [21:22] <Ere> http://paste.ubuntu.com/
#2105 [21:22] * luks [luks@notlogged] has joined #minecrafthelp
#2106 [21:22] <CubeTheThird> kgqueen, what? what happens when you try opening the link?
#2107 [21:22] <mattym> Ere, Thats not the complete link your supposed to post
#2108 [21:22] <Ere> Help
#2109 [21:22] <kgqueen> it says i cannot open the download because its is from an "unidentified developer"
#2110 [21:23] <CubeTheThird> kgqueen, you should be able to allow it anyways
#2111 [21:23] <kgqueen> i wish i could send pictures to actually get people to understand me
#2112 [21:23] * sonata [sonata@notlogged] has quit. (Quit: Web client closed)
#2113 [21:23] <kgqueen> I have tried EVERYTHIng. have been researching for hours... i know I'm not stupid.. i don't think
#2114 [21:24] <kgqueen> why does minecraft make this so difficult? it should be easy. this makes me so angry
#2115 [21:24] <mattym> kgqueen, Is your plan to run the server and play at the same time on a laptop?
#2116 [21:24] * Jbob [Jbob@notlogged] has joined #minecrafthelp
#2117 [21:24] <Ere> http://paste.ubuntu.com/17349378/
#2118 [21:24] <Jbob> hello
#2119 [21:24] <mattym> Ere, Ok one moment
#2120 [21:24] <CubeTheThird> hello Jbob
#2121 [21:24] <CubeTheThird> kgqueen, is this the popup you're getting? http://cdn.imore.com/sites/imore.com/files/styles/larger/public/field/image/2012/08/Gatekeeper%20can%27t%20open_0.jpeg
#2122 [21:25] <mattym> Ere, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#2123 [21:25] <Jbob> I can't seem to eat or use command blocks in minecraft
#2124 [21:25] <kgqueen> i don't even understand what a server is for. i just got minecraft on my MAC today. and i want to play with my boyfriend in the same world when he is 15 minutes away. thats all. i don't know about all of this server Ip address crap
#2125 [21:25] * jonny__ [jonny__@notlogged] has joined #minecrafthelp
#2126 [21:25] <Ere> Thank you
#2127 [21:25] <kgqueen> and yes it is!!! that IS the pop up i am getting
#2128 [21:25] <CubeTheThird> kgqueen, we can get to the address stuff after you actually get the program open
#2129 [21:26] <Jbob> sometimes I see an eating animation but never any hunger bar filling
#2130 [21:26] <kgqueen> jbob, what in the world are you talking about
#2131 [21:26] <CubeTheThird> kgqueen, ctrl + click (or right-click) on the program, and choose open.
#2132 [21:26] <mattym> Jbob, You need to make sure you hold down the button till its done
#2133 [21:26] <Jbob> lol
#2134 [21:26] <kgqueen> okay let me try
#2135 [21:27] <kgqueen> wait what program
#2136 [21:27] <CubeTheThird> kgqueen, the server program you downloaded?
#2137 [21:27] <kgqueen> can you send me another link
#2138 [21:27] <Jbob> I have held it for awhile before
#2139 [21:27] <CubeTheThird> kgqueen, https://minecraft.net/en/download/server
#2140 [21:27] <kgqueen> thanks
#2141 [21:27] <CubeTheThird> kgqueen, it should be in your downloads folder once you have it
#2142 [21:27] <jonny__> Every time i click "play" the game crashes and it says Pixel Format Not Accelerated
#2143 [21:27] <Jbob> sometimes the food would just twitch in my hand
#2144 [21:27] <CubeTheThird> Jbob, what game version are you using?
#2145 [21:28] <CubeTheThird> jonny__, do you have a dxdiag report?
#2146 [21:28] <Jbob> 1.9.4
#2147 [21:28] <CubeTheThird> Jbob, does this happen with 1.10?
#2148 [21:28] <jonny__> yes i do
#2149 [21:28] <CubeTheThird> jonny__, give a URL to it here
#2150 [21:28] <Jbob> allow me to check
#2151 [21:28] <jonny__> http://paste.ubuntu.com/17349465/
#2152 [21:29] <CubeTheThird> jonny__, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2153 [21:29] <kgqueen> it just comes up with the same pop up.. i don't understand
#2154 [21:29] * jonny__ [jonny__@notlogged] has quit. (Client Quit)
#2155 [21:30] <Jbob> same thing in 1.10
#2156 [21:30] <kgqueen> like it downloads the server link thing... but it WILL NOT let me open it.
#2157 [21:30] <CubeTheThird> kgqueen, can you find the file it downloaded in your downloads folder?
#2158 [21:30] <CubeTheThird> Jbob, is this in singleplayer?
#2159 [21:30] <kgqueen> yes. it just will not let me open it.
#2160 [21:30] <Jbob> singleplayer and when on a server
#2161 [21:30] <mattym> Jbob, I have that happen to me quite often ingame, its cause that button on my mouse is busted, check if your mouse is dirty or if its old consider a new one. If nothing else fixes it
#2162 [21:31] <CubeTheThird> kgqueen, ctrl + click on the file and choose open
#2163 [21:31] <kgqueen> i did. it just says the same pop up
#2164 [21:31] <CubeTheThird> kgqueen, is there a little question mark on the popup?
#2165 [21:31] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2166 [21:31] <Jbob> I'm pretty sure the button is fine , It works all the time
#2167 [21:32] <kgqueen> no... it is an explanation mark
#2168 [21:32] <Jbob> I even tried switching the controls to a different key
#2169 [21:32] <Jbob> only to get the same glitch
#2170 [21:32] <CubeTheThird> kgqueen, uhg mac makes this so annoying. One sec lemme look up instructions for newer versions of OSX
#2171 [21:33] <mattym> Jbob, You are trying when your hunger bar is at least partially empty right?
#2172 [21:33] <Jbob> yes
#2173 [21:33] <kgqueen> I KNOW! MAC IS SOOOO ANNOYING. THIS WHOLE THING IS ANNOYING. MOJANG SETUP IS ANNOYING
#2174 [21:33] <mattym> CAPS ARE ANNOYING
#2175 [21:34] <kgqueen> WELL THEN LEAVE. I AM FRUSTRATED I HAVE BEEN DOING THIS ALL DAY
#2176 [21:34] <Jbob> woah
#2177 [21:34] <kgqueen> I'm sorry. lol
#2178 [21:34] <CubeTheThird> kgqueen, we want to help you make this as painless as possible. We understand you are frustrated, but we ask that you have some patience with us, ok?
#2179 [21:34] <kgqueen> yes. i understand
#2180 [21:35] <kgqueen> sorry
#2181 [21:35] <mattym> ??> Jbob win/reinst
#2182 [21:35] <Absol> Jbob: You may need to reinstall the locally installed files that Minecraft puts into place.
#2183 [21:35] <Absol> Jbob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2184 [21:35] <mattym> Jbob, Try the instructions Absol sent
#2185 [21:35] <mattym> Jbob, When you load it back up see if it works
#2186 [21:35] <CubeTheThird> kgqueen, ok let's try a different way. Can you open the Security and Privacy settings for your computer?
#2187 [21:35] <Jbob> i will try. thx
#2188 [21:35] <CubeTheThird> kgqueen, it should be in your System Preferences
#2189 [21:35] <kgqueen> don't really know how
#2190 [21:36] <kgqueen> okay let me go see
#2191 [21:36] <kgqueen> okay. i am there. now what?
#2192 [21:37] <CubeTheThird> kgqueen, you should see a section that says "allow apps downloaded from"
#2193 [21:37] <kgqueen> WAIT!!!!!!!!! i see a message where it says "allow to open minecraft download anyways"
#2194 [21:37] <CubeTheThird> yes
#2195 [21:37] <CubeTheThird> yes!
#2196 [21:38] <kgqueen> it says i have to download a "JDK" to open the file now... cRAP
#2197 [21:38] <kgqueen> how do i download a JDK?
#2198 [21:39] <jonny_> thanks for everything
#2199 [21:39] <CubeTheThird> kgqueen, ok let's get java installed then
#2200 [21:39] <CubeTheThird> ??> kgqueen java/1.8
#2201 [21:39] <Absol> kgqueen: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2202 [21:39] <CubeTheThird> kgqueen, get the first OSX download on that page
#2203 [21:40] <kgqueen> ok...
#2204 [21:40] <kgqueen> its downloading
#2205 [21:41] <CubeTheThird> kgqueen, oh ok while it's downloaded, can you make a new folder for the server somewhere, and move the server file into it? will save time later
#2206 [21:42] <kgqueen> i honestly don't know what that means or how to do it
#2207 [21:42] * heo [heo@notlogged] has joined #minecrafthelp
#2208 [21:42] <kgqueen> you are probably annoyed with me... i am so sorry
#2209 [21:42] * jonny_ [jonny_@notlogged] has quit. (Ping timeout: 195 seconds)
#2210 [21:42] * heo [heo@notlogged] has quit. (Client Quit)
#2211 [21:42] * D [D@notlogged] has joined #minecrafthelp
#2212 [21:42] <CubeTheThird> kgqueen, just make a new folder somewhere on your computer
#2213 [21:43] <kgqueen> i really don't know how to do that
#2214 [21:44] <D> Ive been through all the fixes on the site to update drives because of windows 10 but nothing is working
#2215 [21:44] <mattym> D, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2216 [21:44] <D> http://paste.ubuntu.com/17349671/
#2217 [21:44] <mattym> D, Thats not the full dxdiag log
#2218 [21:45] <mattym> D, Make sure you copy the whole thing to the paste site
#2219 [21:45] <D> http://paste.ubuntu.com/17349671/
#2220 [21:45] <D> this is what it gave me
#2221 [21:45] <mattym> D, Copy the full log, get a new link
#2222 [21:45] <CubeTheThird> kgqueen, ok try pressing ctrl + click on your desktop. New Folder should be one of the options
#2223 [21:45] <kgqueen> i downloaded JAVA UPDATE 91. i do not know what i am supposed to do now
#2224 [21:46] <D> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 ------------------ System Information ------------------ Time of this report: 6/14/2016, 22:28:23 Machine name: ADMIN-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: English (Regional Setting: Englis
#2225 [21:47] <mattym> ??> D win/dxdiag
#2226 [21:47] <Absol> D: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2227 [21:47] <CubeTheThird> kgqueen, ok open the java thing you downloaded. It should show you how to install it
#2228 [21:47] <mattym> D, Make sure you are followin all the directions in that link from Absol
#2229 [21:49] * kgqueen [kgqueen@notlogged] has quit. (Ping timeout: 195 seconds)
#2230 [21:50] <D> http://paste.ubuntu.com/17350000/
#2231 [21:50] <mattym> D, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2232 [21:50] * kgqueen [kgqueen@notlogged] has joined #minecrafthelp
#2233 [21:50] <kgqueen> hey.. anyone there
#2234 [21:50] <kgqueen> ??
#2235 [21:50] <D> ok thanks for your help
#2236 [21:50] * D [D@notlogged] has quit. (Quit: Web client closed)
#2237 [21:50] <kgqueen> is cube the third here......
#2238 [21:50] <kgqueen> my website crashed
#2239 [21:51] <CubeTheThird> kgqueen, ok. What was the last thing you were able to do?
#2240 [21:51] <kgqueen> it says i downloaded JAVA.
#2241 [21:51] <kgqueen> but I'm not sure what you want me to do now
#2242 [21:52] * mrmindor [mrmindor@notlogged] has joined #minecrafthelp
#2243 [21:52] <CubeTheThird> kgqueen, ok, open the java you downloaded to install it
#2244 [21:52] * Gumiho [Gumiho@notlogged] has joined #minecrafthelp
#2245 [21:53] <mrmindor> Hello
#2246 [21:53] <Gumiho> hello
#2247 [21:53] <kgqueen> i did. but it didn't come up on my desktop. it is just another tab on my internet thing..
#2248 [21:53] <mrmindor> is this the appropriate place to come to find help on the Windows 10 Beta edition?
#2249 [21:54] <CubeTheThird> kgqueen, it should have downloaded to your downloads folder
#2250 [21:54] <mattym> mrmindor, We arent to familiar with it here, but ask anyway we can try
#2251 [21:54] <kgqueen> where is my downloads folder?
#2252 [21:54] <CubeTheThird> kgqueen, open the Finder -> Downloads
#2253 [21:54] <mrmindor> it updated yesterday. today it crashes 10 seconds after opening.
#2254 [21:55] <mattym> mrmindor, Have you tried reinstalling it?
#2255 [21:55] <mrmindor> not yet no.
#2256 [21:55] <Gumiho> how do I fix the error "java (tm) platform se binary has stopped working" on windows 8. It will load the world but then crash. I have tried uninstalling and deleting minecraft and java. and java is up to date.
#2257 [21:55] <mattym> mrmindor, For a crash on that version, thats about all I can think to try
#2258 [21:55] <kgqueen> um. i do not see iut
#2259 [21:55] <kgqueen> it*
#2260 [21:55] <mattym> Gumiho, Can you get as far as the Main menu ingame?
#2261 [21:56] <mrmindor> ok, That was on my short list to try if I couldn't find any info on the update.
#2262 [21:56] <mrmindor> Thanks.
#2263 [21:56] * freeregen [freeregen@notlogged] has joined #minecrafthelp
#2264 [21:56] <Gumiho> yes i can get to the menu ingame.
#2265 [21:57] <kgqueen> this cannot possibly get any more difficult..
#2266 [21:57] <CubeTheThird> kgqueen, you don't see a folder like in this image? http://www.file-extensions.org/imgs/articles/2/153/apple-finder-downloads-folder.png
#2267 [21:57] <kgqueen> i wish there was a way you could take over my screen
#2268 [21:57] <CubeTheThird> kgqueen, specifically to the left of the image
#2269 [21:57] <mattym> Gumiho, Go to Options, Video Settings, make sure Use VBO is Off, you may need to scroll down its at the bottom
#2270 [21:57] <freeregen> CAN I GET HELP PLEASE
#2271 [21:57] <kgqueen> the folder is supposed to have those words?
#2272 [21:57] <CubeTheThird> freeregen, stop with the caps. What's the issue?
#2273 [21:58] <CubeTheThird> kgqueen, no. It's just supposed to be called downloads
#2274 [21:58] <kgqueen> there is a lot of downloads i have...
#2275 [21:58] * Answerpro [Answerpro@notlogged] has joined #minecrafthelp
#2276 [21:58] <Gumiho> OMG I love you! I been trying everything for the past 2hours.
#2277 [21:58] * Answerpro [Answerpro@notlogged] has quit. (Client Quit)
#2278 [21:59] <freeregen> ok so cubethethird i cant loggin to minecraft mutipayer for some reason but i can loggin to single player and at the top of the screen it says pinging and then when u click on any server it says cany connect
#2279 [21:59] <Gumiho> Thank you so much~!!!
#2280 [21:59] <CubeTheThird> kgqueen, ok. Find the one called jre.... (that's the java installer)
#2281 [21:59] <CubeTheThird> freeregen, can you give an example of a server you're trying to reach?
#2282 [22:00] <freeregen> au.badlion.net and us.mineplex.com and all yeah
#2283 [22:00] <kgqueen> i see it. but i click on it, and install it, and it just brings me to a website that says it is verifying my java. then it goes away and idk what to do about it.
#2284 [22:00] <freeregen> i cant reach any minecaft server
#2285 [22:00] <CubeTheThird> .mcping au.badlion.net
#2286 [22:00] <kgqueen> i feel you freeregen..
#2287 [22:01] <CubeTheThird> kgqueen, ok that's good. Can you try opening the minecraft_server file in your downloads now?
#2288 [22:01] <freeregen> kgqueen ikr it been going on for 4 weeks
#2289 [22:01] * urielcalvillo [urielcalvillo@notlogged] has joined #minecrafthelp
#2290 [22:01] <CubeTheThird> freeregen, neither of those appear to be valid
#2291 [22:01] <CubeTheThird> freeregen, try us.mineplex.net
#2292 [22:02] <kgqueen> it literally comes up.. then goes away 1 second later on its own..
#2293 [22:02] <freeregen> ok
#2294 [22:02] <kgqueen> it makes no sense.. why won't it work???
#2295 [22:02] * urielcalvillo [urielcalvillo@notlogged] has quit. (Client Quit)
#2296 [22:02] <CubeTheThird> kgqueen, no that's good!
#2297 [22:02] <kgqueen> how is that good
#2298 [22:03] <kgqueen> i don't understand. what am i supposed to be doing
#2299 [22:03] * Gumiho [Gumiho@notlogged] has quit. (Ping timeout: 195 seconds)
#2300 [22:03] <freeregen> no. us.mineplex.net doesnt work cubethethird
#2301 [22:03] <CubeTheThird> kgqueen, you'll see in a sec. First I need you to make a new folder. In the finder, go to File -> New Folder
#2302 [22:04] <kgqueen> got it. now what?
#2303 [22:05] <CubeTheThird> kgqueen, next move the minecraft_server file into that new folder
#2304 [22:06] <freeregen> cubethethird the server that you gave me doesnt work and none of the server works
#2305 [22:06] <CubeTheThird> freeregen, what anti-virus and firewall software do you have?
#2306 [22:06] * Venom [Venom@notlogged] has joined #minecrafthelp
#2307 [22:06] <kgqueen> ok. got it. now what
#2308 [22:06] <freeregen> cubthethird what does that mean?
#2309 [22:06] <freeregen> cubthethired im using windows ten
#2310 [22:06] <Venom> how do i create my own server name instead of example 192.1628.2837:25565
#2311 [22:07] <mattym> Venom, You would need to purchase a domain name
#2312 [22:07] <CubeTheThird> kgqueen, now open the minecraft_server file again. That should create a new file called eula
#2313 [22:07] <Venom> ive seen people get it for free though.
#2314 [22:07] <CubeTheThird> ??> freeregen tools/hjt
#2315 [22:07] <Absol> freeregen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2316 [22:07] <Absol> freeregen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2317 [22:07] <mattym> Venom, Then look into free domain names
#2318 [22:07] <kgqueen> got it. now what
#2319 [22:08] <mattym> Venom, You will have to find one that also lets you redirect it to your IP
#2320 [22:08] <Venom> cant i just go to my ip and change the name or go to my internet provider
#2321 [22:08] <mattym> Venom, No thats not how it works
#2322 [22:08] <Venom> h
#2323 [22:08] <freeregen> cubethethird i still dont understand what your saying
#2324 [22:08] <CubeTheThird> freeregen, do what Absol just told you
#2325 [22:08] <Venom> oh
#2326 [22:09] <Venom> ok thank you
#2327 [22:09] <CubeTheThird> kgqueen, open the eula file, change the world false to true, then save it
#2328 [22:09] <kgqueen> how do i save it
#2329 [22:09] <freeregen> absol i still dont get what your saying?
#2330 [22:10] <mattym> freeregen, Download the file linked in the first message
#2331 [22:10] <mattym> freeregen, Then follow the directions in the second message on how to use it
#2332 [22:10] <CubeTheThird> kgqueen, File -> Save or Command + s
#2333 [22:11] <kgqueen> got it. what next?
#2334 [22:11] <CubeTheThird> kgqueen, now open the minecraft_server again. That should start the server
#2335 [22:11] <freeregen> mattym where is the driection of the second message?
#2336 [22:12] <mattym> ??> freeregen tools/hjt
#2337 [22:12] <Absol> freeregen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2338 [22:12] <Absol> freeregen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2339 [22:12] <mattym> freeregen, Both messages right tehre ^
#2340 [22:12] <kgqueen> shit. do i have to do this every time?
#2341 [22:12] <Absol> kgqueen: Please keep it civil
#2342 [22:12] <kgqueen> sorry
#2343 [22:12] <kgqueen> what do i do now?
#2344 [22:13] <freeregen> matty m it says main menu , what would you like to do
#2345 [22:13] <CubeTheThird> kgqueen, so you should have a server window open now yes?
#2346 [22:13] <kgqueen> correct
#2347 [22:13] * Ere [Ere@notlogged] has quit. (Quit: Web client closed)
#2348 [22:13] <CubeTheThird> kgqueen, ok so the server is running. In-game, you can connect to it from the multiplayer menu, by using localhost as the address
#2349 [22:13] <mattym> freeregen, Is there an option that says I accept, or do you see "Do a Scan and save a log file" somewhere
#2350 [22:14] <kgqueen> so i can play with my boyfriend who lives in another town... how>
#2351 [22:14] <kgqueen> how?*
#2352 [22:15] <freeregen> matty it says "do a scan and save a log file"
#2353 [22:15] <mattym> freeregen, Click that, then read the directions from Absol again for the rest, im not repeating it anymore
#2354 [22:15] * yuken [yuken@notlogged] has joined #minecrafthelp
#2355 [22:16] <CubeTheThird> kgqueen, well there
#2356 [22:16] <CubeTheThird> gah
#2357 [22:16] <kgqueen> what???
#2358 [22:16] <freeregen> mattys it says forsome reason your system denied ......
#2359 [22:16] <freeregen> what should i do?
#2360 [22:16] <mattym> freeregen, It it talking about the host file
#2361 [22:16] <CubeTheThird> kgqueen, well there's another step to allow people to connect from outside your network. You need to configure a setting in your router
#2362 [22:17] <freeregen> so do i click ok?
#2363 [22:17] <kgqueen> oh gosh.... is it hard?
#2364 [22:17] <mattym> freeregen, Ignore that and let it continue
#2365 [22:17] <CubeTheThird> kgqueen, might be yes. Depends on what kind of router you have
#2366 [22:17] <freeregen> mattys here
#2367 [22:17] <CubeTheThird> brb
#2368 [22:17] <freeregen> O17 - HKLM\System\CCS\Services\Tcpip\..\{3066ba76-3d44-41d7-a2fa-86bcdf55bbe0}: NameServer = 208.67.220.220 O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file) O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file) O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW
#2369 [22:17] <kgqueen> what is a router? the wifi thing?
#2370 [22:17] <mattym> freeregen, Follow the rest of the direction
#2371 [22:17] <freeregen> mattym direcion of whom?
#2372 [22:18] <mattym> kgqueen, Yes, while cube is away for a moment, figure out what the model name/number is of the router
#2373 [22:18] <mattym> freeregen, The ones from Absol
#2374 [22:18] <yuken> kgqueen, a router is a device that allows you to configure varios settings for your internet connection, setting up wifi networks, etc
#2375 [22:18] <kgqueen> where is the model number
#2376 [22:18] <mattym> kgqueen, Usually on some sticker on the device itself
#2377 [22:19] <kgqueen> ok. where did cube go
#2378 [22:19] <freeregen> matty m can you repeat those one please because im need it clear because i have learning problems
#2379 [22:19] <mattym> freeregen, Read back in the chat its been repeated twice
#2380 [22:20] <freeregen> mattym but van you repeat please
#2381 [22:20] <mattym> Already said i wasnt repeating it again
#2382 [22:20] <freeregen> oh please one last time
#2383 [22:20] <mattym> ??> freeregen tools/hjt
#2384 [22:20] <Absol> freeregen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2385 [22:20] <Absol> freeregen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2386 [22:21] <kgqueen> i found my router
#2387 [22:21] <kgqueen> what do i do with it
#2388 [22:21] <mattym> kgqueen, Model name and number?
#2389 [22:22] <kgqueen> uhh... i think..... TG862G/TW ???? maybe... i don't see model name.. i just see network name
#2390 [22:22] <mattym> kgqueen, One moment
#2391 [22:23] <kgqueen> is this gonna mess up my wifi? i have spent a lot of weeks making my wifi work and i finally got it yesterday and i don't want anything to mess it up
#2392 [22:23] * summerwolf620 [summerwolf620@notlogged] has joined #minecrafthelp
#2393 [22:23] <freeregen> absol i did it
#2394 [22:23] <mattym> kgqueen, It shouldnt, but doing this setting is probably going to disconnect you from the chat for a moment at some point
#2395 [22:24] <mattym> freeregen, I need the link/url to it
#2396 [22:24] <yuken> kgqueen, you might also want to check your internet speeds. Too slow of a connection can make it so others can't comfortably play your server
#2397 [22:24] <freeregen> mattm how do i send that
#2398 [22:24] <kgqueen> oh dang it. and i have really good speed
#2399 [22:25] <yuken> kgqueen, if it isn't any trouble, use these two sites and tell me what they say your speed is. https://speedof.me && https://beta.speedtest.net
#2400 [22:25] <mattym> freeregen, Copy the paste.ubuntu link from your browsers address bar
#2401 [22:25] <freeregen> mattym is this it https://sourceforge.net/projects/hjt/?source=typ_redirect
#2402 [22:25] <mattym> kgqueen, Open another tab, and go to this "site": 10.0.0.1
#2403 [22:25] <mattym> freeregen, No
#2404 [22:25] <summerwolf620> my computer is having troubles downloading minecraft it says
#2405 [22:25] <mattym> freeregen, Did you post your log onto the paste.ubuntu site?
#2406 [22:26] <mattym> summerwolf620, Exactly what does it say?
#2407 [22:26] <freeregen> i dont lnpw what that means
#2408 [22:26] <mattym> kgqueen, That should bring up a login page of some sort
#2409 [22:26] * jw28 [jw28@notlogged] has quit. (Ping timeout: 186 seconds)
#2410 [22:26] <mattym> freeregen, Then you either didnt do all the instructions or arent going to be able to recieve help from us
#2411 [22:26] <kgqueen> it says 16000 ms
#2412 [22:27] <yuken> > 16000 ms
#2413 [22:27] <freeregen> mattym but your not clear
#2414 [22:27] <yuken> kgqueen, what download and upload speed?
#2415 [22:27] <kgqueen> do not know what that meaans
#2416 [22:27] <mattym> yuken, Please stop distracting her from the issue we are trying to help with
#2417 [22:27] <mattym> kgqueen, Open another tab, and go to this "site": 10.0.0.1
#2418 [22:27] <mattym> kgqueen, That should bring up a login page of some sort
#2419 [22:27] <summerwolf620> Were sorry but it seems there was an error qhile trying to render aspects of the game to solve this error it is reccormended that you update your graphics drivers
#2420 [22:27] <freeregen> mattym can you addd me on skype todiscuss what i need to dp
#2421 [22:27] <mattym> summerwolf620, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2422 [22:27] <mattym> freeregen, No
#2423 [22:27] <summerwolf620> i dont know how to do that
#2424 [22:28] <freeregen> mattym why?
#2425 [22:28] <yuken> ??> summerwolf620 win/dxdiag
#2426 [22:28] <Absol> summerwolf620: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2427 [22:28] <mattym> freeregen, If you follow the directions, you need to copy the HJT log, to paste.ubuntu.com
#2428 [22:28] <mattym> freeregen, Paste the log into the large box, put your username in the Poster box then hit the Paste! button
#2429 [22:28] <summerwolf620> http://paste.ubuntu.com/17350578/
#2430 [22:28] <kgqueen> download is 14.04 and my upload is 1.01 tbsp or something
#2431 [22:28] <kgqueen> where did third cube go
#2432 [22:29] <mattym> freeregen, that will take you to a new page, copy the address of that pge and put it into the chat here
#2433 [22:29] <mattym> kgqueen, Have you read the instructions i gave you?
#2434 [22:29] <mattym> kgqueen, Open another tab, and go to this "site": 10.0.0.1
#2435 [22:29] <kgqueen> no. what intructins
#2436 [22:29] <mattym> kgqueen, That should bring up a login page of some sort
#2437 [22:29] <mattym> Those ^
#2438 [22:29] * Smileface [Smileface@notlogged] has quit. (Read error: Connection reset by peer)
#2439 [22:29] <summerwolf620> ok i did that
#2440 [22:30] <mattym> summerwolf620, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2441 [22:30] <kgqueen> i do not see a login page
#2442 [22:30] <mattym> kgqueen, Did you enter 10.0.0.1 as if it were a website?
#2443 [22:30] <summerwolf620> ugh darn thanks for your help
#2444 [22:30] <kgqueen> no. let me do that
#2445 [22:30] * summerwolf620 [summerwolf620@notlogged] has quit. (Quit: Web client closed)
#2446 [22:31] <freeregen> mattym here * Trend Micro HijackThis v2.0.5 * See bottom for version history. The different sections of hijacking possibilities have been separated into the following groups. You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'. R - Registry, StartPage/SearchPage changes R0 - Changed registry value R1 - Created registry
#2447 [22:31] <urielsalis> freeregen, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#2448 [22:31] <mattym> freeregen, Not what i asked for
#2449 [22:31] <kgqueen> i did that. what do u want me to do now
#2450 [22:31] <mattym> kgqueen, You on a login page?
#2451 [22:32] <kgqueen> no
#2452 [22:32] <mattym> kgqueen, What does it look like?
#2453 [22:32] <kgqueen> it brought up a apple mac page...
#2454 [22:33] <freeregen> mattym here http://paste.ubuntu.com/17350744/
#2455 [22:33] <kgqueen> wait. it says it can't load the website because it is unavailable
#2456 [22:33] * xxmr0 [xxmr0@notlogged] has joined #minecrafthelp
#2457 [22:33] <mattym> freeregen, Thats hjts changelog
#2458 [22:33] * xxmr0 [xxmr0@notlogged] has quit. (Client Quit)
#2459 [22:33] <mattym> freeregen, You need to copy the log it made when you ran it
#2460 [22:33] <mattym> freeregen, Not something else
#2461 [22:33] <mattym> kgqueen, Hmm
#2462 [22:34] <kgqueen> this is stressful.. idk what i am supposed to do
#2463 [22:34] <mattym> kgqueen, Well then your ISP may have changed the routers default address
#2464 [22:34] <mattym> kgqueen, Not sure how to proceed if that is the case
#2465 [22:34] <kgqueen> that doesn't make sense
#2466 [22:34] <yuken> in Windows, Network Settings area should show the router's address somewhere, mattym.
#2467 [22:34] <CubeTheThird> did you try 192.168.0.1 ?
#2468 [22:34] <yuken> assuming kgqueen is using Windows.
#2469 [22:34] <freeregen> matty m i dont know what you mean
#2470 [22:34] <mattym> yuken, Not windows
#2471 [22:35] <yuken> kgqueen, try 192.168.0.1, 192.168.1.1, 192.168.0.2, 192.168.1.2
#2472 [22:35] <yuken> those are some other common addresses.
#2473 [22:35] <freeregen> matty m is there any way you can contact me on skype?
#2474 [22:35] <mattym> freeregen, No
#2475 [22:36] <freeregen> mattym why ?
#2476 [22:36] <mattym> freeregen, 1) we dont do that here 2) I dont use Skype
#2477 [22:36] <urielsalis> freeregen, we dont use skype to help, we prefer to help people publicy so people with similar problems can benefit from it
#2478 [22:36] <mattym> freeregen, Maybe get an adult
#2479 [22:36] <yuken> freeregen, even if mattym did add you, he would give the exact same instructions as he is stating here.
#2480 [22:37] <yuken> Literally nothing would change.
#2481 [22:37] <freeregen> yuken but the if he add me we can talk and it willbe more clear
#2482 [22:37] <mattym> freeregen, Not gonna happen, just drop it
#2483 [22:37] <mattym> freeregen, Run the HijackThis program again, do a scan save a log file
#2484 [22:37] <freeregen> mattym what does just drop it mean?
#2485 [22:38] * kgqueen [kgqueen@notlogged] has quit. (Ping timeout: 195 seconds)
#2486 [22:38] <mattym> freeregen, Copy the contents of THAT log onto the paste site, then get me the link
#2487 [22:38] * naseralali [naseralali@notlogged] has joined #minecrafthelp
#2488 [22:38] * Garebaer1031 [Garebaer1031@notlogged] has joined #minecrafthelp
#2489 [22:38] <mattym> urielsalis, Its ifconfig on a Mac right?
#2490 [22:39] <freeregen> mattm where isthe hi jack problem
#2491 [22:39] <urielsalis> mattym, yup
#2492 [22:39] <mattym> freeregen, The one you downloaded earlier
#2493 [22:39] <Jbob> Hello again , i have come to the conclusion that the glitch I was experiencing had to do with the servers I was on, not my own game
#2494 [22:39] <freeregen> but i delete it
#2495 [22:39] <mattym> Jbob, Ok
#2496 [22:39] <urielsalis> mattym, ifconfig | grep "inet"
#2497 [22:39] <mattym> ??> freeregen tools/hjt
#2498 [22:39] <Absol> freeregen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2499 [22:39] <Absol> freeregen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2500 [22:39] <mattym> freeregen, Download it and do the instructions again
#2501 [22:40] <Garebaer1031> every time i click multiplayer my game crashes, i can't even get to the servers page, anyone know how to fix it. By the way i play with Optifine...
#2502 [22:40] <urielsalis> mattym, or ifconfig | grep "inet " | grep -v 127.0.0.1 | cut -d\ -f2 for getting the ip directly
#2503 [22:40] <Jbob> It seems there are some bugs servers are having because of the 1.9 update
#2504 [22:40] <mattym> ??> Garebaer1031 mods
#2505 [22:40] <Absol> Garebaer1031: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2506 [22:40] <Absol> Garebaer1031: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2507 [22:40] <urielsalis> Garebaer1031, sorry but we dont help with mods, can you try to recreate it in vanilla?
#2508 [22:40] <Garebaer1031> It crashes when i play without Optifine
#2509 [22:40] * kgqueen [kgqueen@notlogged] has joined #minecrafthelp
#2510 [22:40] <urielsalis> Garebaer1031, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2511 [22:41] <urielsalis> Garebaer1031, (of the one without optifine)
#2512 [22:41] <kgqueen> someone help me fix my router or something so i can play with my boufrien who lives in another town
#2513 [22:41] <freeregen> mattym it doesnt work
#2514 [22:41] <freeregen> matty m can you please contact me oskype
#2515 [22:41] <mattym> kgqueen, Did any of the default address you were given get you to your routers login page
#2516 [22:42] <mattym> freeregen, What do you not understand about the fact that i dont even have skype?
#2517 [22:42] <yuken> kgqueen, assuming you disconnected/quit before I gave you these: try: 192.168.1.1, 192.168.1.2, 192.168.0.1 and 192.168.0.2
#2518 [22:42] * Jbob [Jbob@notlogged] has quit. (Quit: Web client closed)
#2519 [22:42] <Garebaer1031> I have reinstalled the game a couple of times, and it still crashes when i click multipler, with or without Optifine, and i can click on options or singleplayer without crashing
#2520 [22:42] <mattym> freeregen, Do you really think im gonna waste my time and download/install it just to help someone who cant follow the directions in the first place
#2521 [22:42] <freeregen> mattym ohh but can you tell another helper to contact me on skype
#2522 [22:42] * naseralali [naseralali@notlogged] has quit. (Ping timeout: 195 seconds)
#2523 [22:43] <mattym> freeregen, No, all of them will give you the same answer
#2524 [22:43] <freeregen> ok mattym
#2525 [22:43] <freeregen> can i tell you something mattym
#2526 [22:43] <mattym> freeregen, You managed to get something onto the paste site and get me the link
#2527 [22:43] <mattym> freeregen, So we know you can do that
#2528 [22:43] <mattym> freeregen, Just get me the right info by following the directions
#2529 [22:44] * yusuf [yusuf@notlogged] has joined #minecrafthelp
#2530 [22:44] <freeregen> mattym should i contact you at 4? because my brother will come
#2531 [22:44] <mattym> freeregen, I have no idea what the time is currently for you
#2532 [22:44] <freeregen> mattym and my brother is smarter than me because i have learning difficulties
#2533 [22:45] <yuken> Time isn't universal. It is 23:45 here, no clue what time it is for you - or if you mean 4AM or PM.
#2534 [22:45] <mattym> freeregen, Come back to the chat when he can help you
#2535 [22:45] <freeregen> sure that mattm :D
#2536 [22:45] <mattym> freeregen, Someone should be here
#2537 [22:45] <urielsalis> yuken, his time is 20:45pm
#2538 [22:45] <yuken> urielsalis, CTCP stuff, I presume?
#2539 [22:45] <freeregen> ok mattym btw its been going for 4 weeks
#2540 [22:45] <urielsalis> yuken, yup
#2541 [22:46] <kgqueen> ok... it brought me to a router log in page?
#2542 [22:46] <urielsalis> yuken, plus auto geoip
#2543 [22:46] <yuken> urielsalis, danke :p.
#2544 [22:46] <mattym> urielsalis, Can you version me, i got a weird reply when doing it to myself earlier
#2545 [22:46] <freeregen> ill contact you mattm when he comes from high school
#2546 [22:46] <urielsalis> -mattym- VERSION HexChat 2.10.2 [x64] / Windows 8 [3.09GHz]
#2547 [22:46] <freeregen> ok i need to go thank you and bye mattym <3
#2548 [22:46] <mattym> Well thats wrong
#2549 [22:46] * freeregen [freeregen@notlogged] has quit. (Quit: Web client closed)
#2550 [22:46] <urielsalis> mattym, if you have Windows 10, it says 8 because they changed the reg thing
#2551 [22:46] <mattym> was thinking it was my bnc
#2552 [22:47] <urielsalis> mattym, it says 8 for compatibility, and the correct one is in another location
#2553 [22:47] <urielsalis> mattym, thats why logs show Windows 8 too(in older version of java)
#2554 [22:47] <kgqueen> this makes no freaking sense
#2555 [22:47] <mattym> kgqueen, Instead of the page i said (10.0.0.1), try the addresses yuken mentioned
#2556 [22:47] <kgqueen> i did
#2557 [22:47] <kgqueen> it didn't work
#2558 [22:47] <mattym> kgqueen, One of those should take you to your routers page or its login
#2559 [22:47] <yuken> kgqueen, you said you got to a router login page.
#2560 [22:47] <mattym> kgqueen, Did you try them each one at a time
#2561 [22:48] * yusuf [yusuf@notlogged] has quit. (Ping timeout: 195 seconds)
#2562 [22:48] * Garebaer1031 [Garebaer1031@notlogged] has quit. (Ping timeout: 195 seconds)
#2563 [22:48] <kgqueen> idk what a login router thing is
#2564 [22:48] <kgqueen> like what does it do
#2565 [22:48] <mattym> kgqueen, Default for yours should be this
#2566 [22:48] <kgqueen> what do i login and where
#2567 [22:48] <mattym> kgqueen, the username shoud be Admin
#2568 [22:48] <kgqueen> what mattym
#2569 [22:48] <mattym> kgqueen, and password should be password
#2570 [22:48] <yuken> kgqueen, lets you modify settings with your router. It should be one of those addresses I gave you.
#2571 [22:48] <yuken> 192.168.1.1, 192.168.1.2, 192.168.0.1 or 192.168.0.2
#2572 [22:48] <mattym> kgqueen, You said one got you to the login page
#2573 [22:48] <yuken> in a web browser.
#2574 [22:49] <mattym> kgqueen, Get back to that page, use Admin for the username and password for the password
#2575 [22:49] * Garebaer1031 [Garebaer1031@notlogged] has joined #minecrafthelp
#2576 [22:49] <urielsalis> yuken, or 192.168.1.100, or 192.168.1.100/admin.html in some ISP provided ones
#2577 [22:49] <yuken> urielsalis, oh, didn't know that either. Thanks :o
#2578 [22:49] * ivon [ivon@notlogged] has joined #minecrafthelp
#2579 [22:49] <Garebaer1031> I have reinstalled the game a couple of times, and it still crashes when i click multipler, with or without Optifine, and i can click on options or singleplayer without crashing
#2580 [22:50] <Garebaer1031> if anyone knows how to help......
#2581 [22:50] <kgqueen> ok. i finally logged in. now what
#2582 [22:50] <urielsalis> Garebaer1031, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2583 [22:50] <mattym> kgqueen, Ok one moment
#2584 [22:50] <mattym> kgqueen, On the left do you see Connected Devices?
#2585 [22:50] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Remote host closed the connection)
#2586 [22:51] <mattym> kgqueen, Click that, it should bring up a page that give you the IP your router has assigned your computer
#2587 [22:51] <kgqueen> ummm.. no. it just says system set up
#2588 [22:51] * Folcoma [Folcoma@notlogged] has joined #minecrafthelp
#2589 [22:51] * Folcoma [Folcoma@notlogged] has quit. (Client Quit)
#2590 [22:52] <mattym> kgqueen, One sec
#2591 [22:52] <mattym> kgqueen, One sec
#2592 [22:52] * ivon [ivon@notlogged] has left #minecrafthelp
#2593 [22:52] * Melek [Melek@notlogged] has joined #minecrafthelp
#2594 [22:52] <kgqueen> ok
#2595 [22:53] <mattym> kgqueen, Besides System Setup what else does it say?
#2596 [22:53] <Garebaer1031> urielsalis this is the link http://paste.ubuntu.com/17351007/
#2597 [22:53] <Melek> hello i have a probleme cant join any server (failed to login the auth-server went down)
#2598 [22:53] <urielsalis> Garebaer1031, can you try in 1.9?
#2599 [22:53] <urielsalis> Garebaer1031, 1.10*
#2600 [22:53] <kgqueen> nothing, just basic setup
#2601 [22:54] <kgqueen> i wish i could send u a pic
#2602 [22:54] * maikuai [maikuai@notlogged] has joined #minecrafthelp
#2603 [22:54] <urielsalis> Melek, what antivirus you have?
#2604 [22:54] <Melek> fire wall
#2605 [22:54] <Melek> and 360 total security
#2606 [22:54] <mattym> kgqueen, I forget how to screenshot on a Mac
#2607 [22:54] <mattym> kgqueen, I forget how to screenshot on a Mac
#2608 [22:55] * maikuai [maikuai@notlogged] has left #minecrafthelp
#2609 [22:55] <Melek> i have 3 in total
#2610 [22:55] <Garebaer1031> http://paste.ubuntu.com/17351063/
#2611 [22:55] <urielsalis> Melek, you only said 2 there(and what firewall, windows default?)
#2612 [22:55] <Melek> also cclearner
#2613 [22:56] <Melek> thats all
#2614 [22:56] <Melek> 3 only
#2615 [22:56] * Punchpie26 [Punchpie26@notlogged] has joined #minecrafthelp
#2616 [22:56] <urielsalis> Melek, can you uninstall 360 total security and try again?
#2617 [22:56] <Melek> sure
#2618 [22:56] <Melek> brb
#2619 [22:57] <mattym> kgqueen, If that hasnt been setup already, im not sure what you need to do
#2620 [22:58] <Melek> done
#2621 [22:59] <Melek> oh w8
#2622 [22:59] <mattym> Melek, Try MC again, if it doesnt work, restart the computer then try
#2623 [22:59] <Garebaer1031> Urielsalis this is the Crash Report for 1.10 http://paste.ubuntu.com/17351063/
#2624 [22:59] <Melek> OK gimme some time sir
#2625 [23:00] <urielsalis> Garebaer1031, you edited the amount of ram?
#2626 [23:00] <Garebaer1031> i dont think i ever have
#2627 [23:00] <urielsalis> Garebaer1031, also, when that happens? Loading a wolrd or just the main menu
#2628 [23:01] <Garebaer1031> it only crashes when i click on the multiplayer tab. hasnt happened anywhere else
#2629 [23:01] <Garebaer1031> just checked, and it doesnt crash when loading a world
#2630 [23:01] <urielsalis> hmm
#2631 [23:02] <urielsalis> Garebaer1031, well I will go with a guess as im seeing that it happens while rendering screen
#2632 [23:02] <urielsalis> Garebaer1031, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2633 [23:03] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2634 [23:03] <Punchpie26> what does it mean by lack of update drivers
#2635 [23:04] <urielsalis> Punchpie26, you got your dxdiag?
#2636 [23:05] <Punchpie26> yes but i got confused after
#2637 [23:05] <urielsalis> Punchpie26, can you give me the link?
#2638 [23:06] <Punchpie26> http://paste.ubuntu.com/17350449/
#2639 [23:06] <kgqueen> can u tell me what to do
#2640 [23:06] <kgqueen> to play with my boyfriend
#2641 [23:07] <Garebaer1031> Urielsalis do you want the new information? or i go to the supprot resources from the link?
#2642 [23:07] <kgqueen> i do not see what u told me anywhere
#2643 [23:07] <urielsalis> Garebaer1031, just follow the instructions on that link
#2644 [23:08] <urielsalis> Punchpie26, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2645 [23:08] <urielsalis> Punchpie26, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2646 [23:08] <Garebaer1031> we
#2647 [23:08] <Garebaer1031> oops
#2648 [23:08] <mattym> kgqueen, If its giving you a setup page, im not sure how to continue
#2649 [23:08] <mattym> kgqueen, Does the page tell you what needs to be setup?
#2650 [23:08] <Garebaer1031> Followed innstructions, now i'm back here with this link http://paste.ubuntu.com/17351273/
#2651 [23:08] <kgqueen> no. it just says an apply button and all the info about my router
#2652 [23:09] <mattym> kgqueen, Hit apply
#2653 [23:09] <urielsalis> Garebaer1031, download and install http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#2654 [23:09] <mattym> kgqueen, Then tell me if you get to a page with the Connected Devices option on the left
#2655 [23:10] <kgqueen> im gonna try another one of the links y'all sent me
#2656 [23:10] <Punchpie26> whats a graphics card
#2657 [23:10] <Garebaer1031> Urielsalis thanks
#2658 [23:11] <urielsalis> Punchpie26, the part of your computer that is in charge of disp0laying everything yuou see in your screen
#2659 [23:11] * urielsalis tips hat
#2659 [23:11] <yuken> Punchpie26, a device that, in the simplest terms, creates graphics on your screen and is what games use to run.
#2660 [23:11] <mattym> kgqueen, if your on the router page, youre in the right place already
#2661 [23:11] <kgqueen> nothing works
#2662 [23:12] <mattym> kgqueen, Ok im gonna ask you something i did earlier again
#2663 [23:12] <kgqueen> i cannot find connected devices option anywhere on any of the pages
#2664 [23:12] <Punchpie26> oh ok but i wanna play on windows 10 how can i
#2665 [23:12] <mattym> kgqueen, Do you intend to run the server and play the game on the same laptop?
#2666 [23:12] <kgqueen> yes...
#2667 [23:12] <mattym> kgqueen, Then this is all sorta pointless, as thats not going to work very well at all
#2668 [23:12] <kgqueen> i just need my boyfriend to be able to join my freakin world and play with me. thats all i want
#2669 [23:12] <kgqueen> i thought i had to do all of this
#2670 [23:13] <kgqueen> just tell me what i should do
#2671 [23:13] <kgqueen> i know nothing about any of this
#2672 [23:13] <mattym> kgqueen, The last step is to port forward your router
#2673 [23:13] <mattym> kgqueen, Which is what we are trying to accomplish
#2674 [23:13] <kgqueen> oh. well why will it not work
#2675 [23:13] <yuken> kgqueen, firstly, your machine probably isn't powerful enough to host a multiplayer server and play at the same time. Secondly, your internet might not be strong enough.
#2676 [23:13] <mattym> kgqueen, Log back into the router, and tell me what you see
#2677 [23:13] <mattym> kgqueen, If it says setup, hit apply and let me know what happens next
#2678 [23:14] <kgqueen> my mac is new and powerful. so is my internet
#2679 [23:14] <yuken> though, still follow what mattym says, doesn't hurt to try.
#2680 [23:14] <mattym> kgqueen, If it says something different this time, let me know
#2681 [23:14] <Punchpie26> hello?
#2682 [23:14] <kgqueen> i click apply and it basically does nothing. it just says its applying any possible changes
#2683 [23:15] <mattym> kgqueen, It may take it a moment, wait and see if it changes
#2684 [23:16] * Garebaer1031_ [Garebaer1031_@notlogged] has joined #minecrafthelp
#2685 [23:17] <mattym> kgqueen, Does it maybe have an option to close out of that setup window?
#2686 [23:18] * kgqueen [kgqueen@notlogged] has quit. (Ping timeout: 195 seconds)
#2687 [23:19] <Melek> MATTYM i done still cant join
#2688 [23:19] <Punchpie26> hello?
#2689 [23:19] * Garebaer1031 [Garebaer1031@notlogged] has quit. (Ping timeout: 195 seconds)
#2690 [23:19] <Melek> do i have to restart my pc
#2691 [23:19] <mattym> Melek, Yes, when you uninstall stuff it usually requires a restart before it takes full effect
#2692 [23:20] <Melek> ok
#2693 [23:20] <Melek> gimme 5mn and i'll be back
#2694 [23:20] <mattym> Punchpie26, You cant play on Windows 10 that was already explained to you
#2695 [23:21] * Punchpie26 [Punchpie26@notlogged] has quit. (Quit: Web client closed)
#2696 [23:21] * Garebaer1031_ [Garebaer1031_@notlogged] has quit. (Ping timeout: 195 seconds)
#2697 [23:21] * Garebaer1031 [Garebaer1031@notlogged] has joined #minecrafthelp
#2698 [23:22] <Garebaer1031> Urielsalis, Minecraft still crashes......
#2699 [23:23] * Melek [Melek@notlogged] has quit. (Ping timeout: 195 seconds)
#2700 [23:24] <yuken> Garebaer1031, do you have any favourited servers?
#2701 [23:26] <Garebaer1031> favourited servers, like as in an option to favourite them, or servers i like in genral?
#2702 [23:26] <yuken> Garebaer1031, yes, ones you have added as favourites via the multiplayer menu.
#2703 [23:27] <Garebaer1031> i have not favourited any servers
#2704 [23:27] <Garebaer1031> i actually didnt wven know that was a thing
#2705 [23:27] * Melek [Melek@notlogged] has joined #minecrafthelp
#2706 [23:29] * Melek [Melek@notlogged] has quit. (Client Quit)
#2707 [23:29] * Melek [Melek@notlogged] has joined #minecrafthelp
#2708 [23:29] <Melek> i am back
#2709 [23:29] <Melek> still cant join ;(
#2710 [23:30] <Melek> \(-_-)/
#2711 [23:31] * Madi [Madi@notlogged] has joined #minecrafthelp
#2712 [23:31] <yuken> Garebaer1031, then I can offer no further assistance. Just stick around for someone else :p
#2713 [23:31] <Melek> matty are you here
#2714 [23:32] <mattym> ??> Melek tools/hjt
#2715 [23:32] <Absol> Melek: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2716 [23:32] <Absol> Melek: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2717 [23:32] <mattym> Melek, Do the info from Absol
#2718 [23:32] <Melek> ok i'll download it
#2719 [23:34] * Madi [Madi@notlogged] has quit. (Ping timeout: 195 seconds)
#2720 [23:36] <Melek> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 06:35:48, on 15/06/2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18315) FIREFOX: 30.0 (ru) Boot mode: Normal Running processes: C:\ProgramData\DatacardService\DCSHelper.exe C:\Users\toshiba\AppData\Local\Microsoft\BingSvc\BingSvc.exe C:\Program Files (x86)\WTFast\WTFast.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)
#2721 [23:36] <Melek> this is ur link?
#2722 [23:36] <yuken> Melek, follow the instructions Absol gave you - put that log into http://paste.ubuntu.com and give us the link.
#2723 [23:38] <Melek> and wich you link you guyz need (iam not a english guy excuse me)
#2724 [23:38] <yuken> Melek, once you paste the log and hit the "Paste" button on the site, the new URL that appears in your address bar.
#2725 [23:39] <Melek> ok
#2726 [23:39] <Melek> http://paste.ubuntu.com/17351771/
#2727 [23:39] <Melek> done
#2728 [23:40] <mattym> Melek, One sec
#2729 [23:40] <Melek> take ur time
#2730 [23:40] <mattym> Melek, Uninstall Avast, restart the PC, then test Minecraft, if it works, reisntall the latest Avast
#2731 [23:41] <Melek> ok
#2732 [23:41] <Melek> gimme about 15Mn i'll be done
#2733 [23:47] * Madi [Madi@notlogged] has joined #minecrafthelp
#2734 [23:48] <Madi> I have updated every driver, I have updated Java, and yet my Minecraft will still not work. http://paste.ubuntu.com/17351676/
#2735 [23:49] <urielsalis> Madi, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2736 [23:49] <urielsalis> Madi, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2737 [23:49] <Madi> so you're saying if I have windows 10 I cant play minecraft?
#2738 [23:51] <Madi> I dont mean to sound rude, I just want to make sure I'm hearing it correctly.
#2739 [23:51] <yuken> Madi, on that particular computer, yes.
#2740 [23:51] <Madi> Thank you for your help.
#2741 [23:51] * urielsalis tips hat
#2741 [23:52] * Madi [Madi@notlogged] has quit. (Client Quit)
#2742 [23:55] * Melek [Melek@notlogged] has joined #minecrafthelp
#2743 [23:55] <Melek> i am back and i am lauching up now minecraft
#2744 [23:56] <Melek> nope still dont work any ideas ;(
#2745 [23:56] <Melek> you can screen share me on join.me if you want
#2746 [23:57] <mattym> Melek, What error are you getting now?
#2747 [23:57] <Melek> same
#2748 [23:57] <Melek> if you want i can send you a screen shot