#MinecraftHelp > 2016-06-15
#1 [00:00] <mattym> Melek, Sure
#2 [00:00] * MrScruffize [MrScruffize@notlogged] has joined #minecrafthelp
#3 [00:01] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 190 seconds)
#4 [00:01] <MrScruffize> My account was hacked and migrated, and I would like it back.
#5 [00:01] <mattym> ??> MrScruffize mojang/email
#6 [00:01] * jw28 [jw28@notlogged] has joined #minecrafthelp
#7 [00:01] <Absol> MrScruffize: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#8 [00:01] <Absol> MrScruffize: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#9 [00:01] <mattym> MrScruffize, fill out the form Absol linked
#10 [00:02] <Melek> i cant send a screenshot the server wont let me idk
#11 [00:02] <MrScruffize> I sent in an email a week and a half ago, no reply yet.
#12 [00:02] <mattym> MrScruffize, Did you include your transaction-id (DO NOT post it here)
#13 [00:02] <mattym> Melek, Is it only with one server or any?
#14 [00:02] <mattym> Melek, When you get the issue?
#15 [00:02] <Melek> anyways it says failed to login ; the auth-server went down for mentacen
#16 [00:02] <Melek> all the servers
#17 [00:03] <mattym> ??> Melek launcher/relog
#18 [00:03] <Absol> Melek: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#19 [00:03] <mattym> Melek, Try that ^
#20 [00:03] <Melek> ok
#21 [00:03] * mrmindor [mrmindor@notlogged] has quit. (Ping timeout: 195 seconds)
#22 [00:05] * MrScruffize [MrScruffize@notlogged] has quit. (Ping timeout: 195 seconds)
#23 [00:05] <Melek> btw my user name is MynameIsMelek
#24 [00:06] <mattym> Melek, Didnt need that but whatever
#25 [00:06] <Melek> still cant join
#26 [00:06] <mattym> Melek, Are you using a very old launcher?
#27 [00:07] <mattym> ??> Melek launcher/log
#28 [00:07] <Melek> i bought this account about 16 days now
#29 [00:07] <Absol> Melek: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#30 [00:07] <Absol> Melek: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#31 [00:07] <mattym> Melek, get me what Absol described
#32 [00:08] <Melek> ok i'll try (its kinda hard i am not english
#33 [00:09] <Melek> http://paste.ubuntu.com/17352131/ done
#34 [00:09] <mattym> ??> Melek win/reinst
#35 [00:09] <Absol> Melek: You may need to reinstall the locally installed files that Minecraft puts into place.
#36 [00:09] <Absol> Melek: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#37 [00:11] <Melek> w8 i delete all my pack folders?
#38 [00:11] <Melek> too?
#39 [00:11] <mattym> Melek, Pack?
#40 [00:11] <Melek> texture pack,,
#41 [00:11] <mattym> Melek, You can keep the resource pack folder, keep the saves folder
#42 [00:12] <mattym> Melek, Delete everything else
#43 [00:12] <mattym> Melek, then restart the game
#44 [00:12] <Melek> w8 i delete everything in .minecraft
#45 [00:12] <Melek> alll are you sure?
#46 [00:12] <yuken> Melek, everythnig but "Resourcepacks" and "Saves"
#47 [00:12] <mattym> Melek, Everything except saves and resource/texture packs
#48 [00:12] <Melek> ok
#49 [00:15] <Melek> ok i am deleting every single thing in .minecraft
#50 [00:15] <Melek> except the resource packs
#51 [00:15] <mattym> Melek, And the saves folder if you have one
#52 [00:15] <Melek> i dont nope
#53 [00:15] <mattym> Melek, Ok then
#54 [00:16] <Melek> k now .minecraft is empty
#55 [00:16] <mattym> Melek, Restar the game
#56 [00:16] <mattym> Restart*
#57 [00:16] <Melek> you mean relog?
#58 [00:16] <mattym> Melek, Just start minecraft and try to join a server
#59 [00:16] <mattym> Melek, You will need to re-add the servers
#60 [00:17] <Melek> ok
#61 [00:18] <Melek> ok i am opening the launcher i hope for the best OMG
#62 [00:19] <Melek> AND its opening really slowly
#63 [00:19] <mattym> Melek, Its redownloading fresh versions of all the files
#64 [00:19] <yuken> ^
#65 [00:19] <Melek> ok
#66 [00:20] <Melek> \(^_^)/
#67 [00:20] <Melek> my launcher version is 1.6.61 btw
#68 [00:20] <mattym> Melek, I know
#69 [00:21] <Melek> :)
#70 [00:21] * Jaime [Jaime@notlogged] has joined #minecrafthelp
#71 [00:21] <Jaime> shet
#72 [00:21] <Jaime> what happening
#73 [00:21] <Jaime> What the Fuck what Happeningg
#74 [00:21] <Absol> Jaime: Please keep it civil
#75 [00:22] <Jaime> im sorry
#76 [00:22] <Melek> jaime please watch ur languge
#77 [00:22] <mattym> Jaime, Explaining your issue and not cursing would help, we are not psychic
#78 [00:22] <Jaime> i said im sorry
#79 [00:22] <Jaime> fuck you
#80 [00:22] * Absol kicked Jaime from #minecrafthelp (Reason: aime :Keep it civilized, you are just a human)
#81 [00:22] <mattym> and thats what happens
#82 [00:22] <Melek> NOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#83 [00:23] <Melek> i still cant JOIN!!!!!!!!!!!!!
#84 [00:23] <Melek> i am going to suicide
#85 [00:23] <mattym> Melek, Can you give me an example of the server you are trying?
#86 [00:23] <mattym> Melek, The address
#87 [00:23] <Melek> mineHQ.com
#88 [00:23] <Melek> eu.badlion.net
#89 [00:24] * Dirt [Dirt@notlogged] has joined #minecrafthelp
#90 [00:24] <mattym> .mcping eu.badlion.net
#91 [00:24] <Dirt> Hello?
#92 [00:24] <Melek> wat?
#93 [00:25] <Dirt> A fatal error has been detected by the Java Runtime Environment:
#94 [00:25] <Dirt> should i continue? lol
#95 [00:25] <mattym> ??> Dirt launcher/crash-log
#96 [00:26] <Absol> Dirt: We need to see your crash log, which appears after a crash.
#97 [00:26] <Absol> Dirt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#98 [00:26] <mattym> Melek, I got no reply from the server check command, that server may be offline, not sure
#99 [00:26] <urielsalis> mattym, badlion is blacklisted
#100 [00:27] <Dirt> it doesnt give me a crash log but i have an error folder
#101 [00:27] <mattym> Dirt, Whats the error saying then
#102 [00:27] * Melek_ [Melek_@notlogged] has joined #minecrafthelp
#103 [00:27] <Melek_> hello
#104 [00:27] <Melek_> any idea
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#106 [00:28] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 192 seconds)
#107 [00:28] <Melek_> hey
#108 [00:28] <Melek_> help
#109 [00:28] <Melek_> plz
#110 [00:28] <mattym> Melek_, Yeah seems that server is blacklisted, they didnt follow the rules, so cant be used anymore
#111 [00:29] <Dirt> http://paste.ubuntu.com/17352327/
#112 [00:29] <Melek_> then how other peeps using it
#113 [00:29] <Melek_> like youtubers
#114 [00:29] <mattym> Dirt, You can get to the main menu right?
#115 [00:29] <Melek_> and random peoples
#116 [00:29] <mattym> Melek_, Dont know, dont care, we dont support those that done follow the rules
#117 [00:29] <Dirt> yes
#118 [00:29] <Melek_> ok
#119 [00:30] <Melek_> can i have a whitelisted server???
#120 [00:30] <Melek_> at least i want to play a server
#121 [00:30] <urielsalis> Melek_, all servers except the ones in the Mojang list(20 or so) are allowed
#122 [00:30] <mattym> Dirt, Go into Options, Video Settings, scroll down, make sure USe VBO's is off
#123 [00:30] <urielsalis> Melek_, in minecraftforums.net you can search for them
#124 [00:30] <mattym> Melek_, Look online for a server, there are many
#125 [00:30] <Dirt> i thought it had to be on rofl
#126 [00:31] <Melek_> ok
#127 [00:31] <Melek_> thnx very much for you help and i'll well see you when i need you
#128 [00:31] <mattym> Dirt, For your computers hardware it needs to be Off, in 1.9 there was an issue that needed it on, but normally your computer cannot support that feature
#129 [00:32] <Dirt> what about vsinc
#130 [00:32] <Dirt> vsync
#131 [00:32] <mattym> Dirt, Shouldnt matter
#132 [00:33] * nighter [nighter@notlogged] has joined #minecrafthelp
#133 [00:33] <mattym> Dirt, VBO off, try loading a world/server
#134 [00:33] <Dirt> i think it's fixed
#135 [00:34] <Dirt> thanks man
#136 [00:34] <Dirt> glad i found this chat haha
#137 [00:35] * ricelol [ricelol@notlogged] has joined #minecrafthelp
#138 [00:36] <ricelol> ummm i just changed my minecraft password with my email, and when I try to log in it doesnt work
#139 [00:36] * Melek_ [Melek_@notlogged] has quit. (Quit: Web client closed)
#140 [00:36] <mattym> ricelol, What error are you getting?
#141 [00:37] <ricelol> Error! Unknown e-mail address or password.
#142 [00:37] <mattym> ricelol, Were you getting that error before the password change?
#143 [00:37] <ricelol> I think its that right one though
#144 [00:37] * ardanbozz [ardanbozz@notlogged] has joined #minecrafthelp
#145 [00:37] <ricelol> Because I'm getting the link to change my password, but it since doesnt work
#146 [00:37] * mrkirby153 is now known as kirby|gone
#147 [00:38] <mattym> ricelol, Were you getting that error before the password change?
#148 [00:38] <ricelol> I just told you
#149 [00:38] <mattym> ricelol, No
#150 [00:38] <ricelol> What do you mean
#151 [00:38] <mattym> ricelol, Im looking for a yes or no answer
#152 [00:38] <mattym> ricelol, Were you getting that login error before you did the password change
#153 [00:39] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#154 [00:39] <ricelol> Yeah
#155 [00:39] <mattym> ??> ricelol login/throttle
#156 [00:39] <Absol> ricelol: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#157 [00:39] <Absol> ricelol: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#158 [00:39] <ricelol> Thats why I changed it
#159 [00:39] <ricelol> 3hours?
#160 [00:39] <ricelol> Is that the min
#161 [00:41] <mattym> ricelol, Yes
#162 [00:41] <mattym> ricelol, Trying to login or change account info before then will reset it
#163 [00:42] <ricelol> Why didnt it work the first time I logged in
#164 [00:43] <mattym> ricelol, No idea
#165 [00:44] <mattym> ricelol, Are you using the official launcher?
#166 [00:44] <ricelol> I was using the website
#167 [00:45] <mattym> ricelol, Sometimes browsers send data incorrectly, not really sure
#168 [00:45] <mattym> ricelol, All i know is if youve tried the password change and still get that error, it means a lockout
#169 [00:45] <ricelol> alright 3hours at the most?
#170 [00:46] <mattym> ricelol, Yes
#171 [00:46] <ricelol> alright bye fam
#172 [00:46] <mattym> ricelol, Make sure you wait 3 hours form your last login attempt
#173 [00:46] <ricelol> want to play runescape
#174 [00:46] <ricelol> ?
#175 [00:47] <mattym> ricelol, No, and this is not a channel for off-topic talk
#176 [00:47] <ricelol> sooooo no?
#177 [00:48] * Dirt [Dirt@notlogged] has quit. (Quit: Web client closed)
#178 [00:51] * ricelol [ricelol@notlogged] has quit. (Ping timeout: 195 seconds)
#179 [00:54] * yuken [yuken@notlogged] has quit. (Quit: Leaving)
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#184 [01:03] <Melek> sorry i am back
#185 [01:03] <Melek> but i didnt find where is the servers IP
#186 [01:03] <Melek> HELP plz?
#187 [01:04] <Melek> ?
#188 [01:07] <Melek> ,
#189 [01:10] * nate_ [nate_@notlogged] has joined #minecrafthelp
#190 [01:11] <nate_> I am trying to update my intel driver but have received error message: The feature you are trying to use is on a new
#191 [01:11] <mattym> nate_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#192 [01:12] <nate_> network resource that is unavailable. Can someone help me out please
#193 [01:13] <nate_> http://paste.ubuntu.com/17348881/
#194 [01:13] <mattym> nate_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#195 [01:14] <nate_> okay, thanks so much
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#197 [01:17] * i_need_help_ [i_need_help_@notlogged] has joined #minecrafthelp
#198 [01:18] <i_need_help_> can anyone help me?
#199 [01:19] <mattym> i_need_help_, Lets pick up where we left off
#200 [01:19] <mattym> ??> i_need_help_ tools/hjt
#201 [01:19] <Absol> i_need_help_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#202 [01:19] <Absol> i_need_help_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#203 [01:20] <i_need_help_> By the way im FreeRegen's brother, he said he had learning dificulties :D
#204 [01:20] <mattym> i_need_help_, I know
#205 [01:20] <mattym> i_need_help_, Thats why i sent those instructions
#206 [01:21] * Duke_Elian [Duke_Elian@notlogged] has joined #minecrafthelp
#207 [01:22] <i_need_help_> Im on the Trend Micro HijackThis what do i do know?
#208 [01:23] <mattym> i_need_help_, Follow the directions from Absol
#209 [01:23] <mattym> i_need_help_, They say everything you need to do
#210 [01:24] <i_need_help_> It doesnt say i accept
#211 [01:24] <mattym> i_need_help_, Then look for the next thing
#212 [01:25] <i_need_help_> Dude u dont make sense
#213 [01:26] <mattym> i_need_help_, All the instructions are there, if you are not seeing someting that should be there, you have done something wrong
#214 [01:26] <i_need_help_> Can u actually explain it?
#215 [01:27] <i_need_help_> Ok you tell me what to do
#216 [01:27] <mattym> i_need_help_, When you run the program, what options do you see?
#217 [01:27] <i_need_help_> Tell me step by step and ill say when to go ;d
#218 [01:27] <i_need_help_> Alright go
#219 [01:28] <mattym> i_need_help_, Do you see an option that says "Do a scan and save a log file"
#220 [01:28] <i_need_help_> Ok i runned it now what?
#221 [01:28] <mattym> i_need_help_, Do you have a log with a lot of text now?
#222 [01:29] <i_need_help_> It says Main Menu what would u like to do
#223 [01:29] <i_need_help_> and then a list
#224 [01:29] <mattym> i_need_help_, Click the option that says "Do a scan and save a log file"
#225 [01:30] <mattym> If it says something like Denied access to host file, click OK and let it continue
#226 [01:30] * theosolamerapija2016 [theosolamerapija2016@notlogged] has joined #minecrafthelp
#227 [01:31] * theosolamerapija2016 [theosolamerapija2016@notlogged] has quit. (Client Quit)
#228 [01:31] <i_need_help_> F2 - REG:system.ini: UserInit= O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_91\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_91\bin\jp2ssv.dll O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun O4 - HKLM\..\Run: [SunJavaUpdat
#229 [01:31] <i_need_help_> That comes up
#230 [01:31] <mattym> i_need_help_, Ok
#231 [01:31] <mattym> i_need_help_, Copy all the text from that
#232 [01:31] <i_need_help_> Yes
#233 [01:31] <mattym> i_need_help_, Then go to paste.ubuntu.com
#234 [01:32] <i_need_help_> Yes?
#235 [01:32] <mattym> i_need_help_, Paste all the text in the large box, then put anything into the box marked Poster
#236 [01:32] <mattym> i_need_help_, Once thats done, hit the paste! button at the bottom of the page
#237 [01:32] <mattym> i_need_help_, That should take you to a new page
#238 [01:32] <mattym> i_need_help_, Copy the url/address of that page from the browsers address bar (at the top)
#239 [01:33] <mattym> i_need_help_, And paste that address into this chat
#240 [01:33] <i_need_help_> Alright
#241 [01:33] <i_need_help_> http://paste.ubuntu.com/17352850/
#242 [01:34] <mattym> i_need_help_, Thats not everything from the log file
#243 [01:34] * fling [fling@notlogged] has joined #minecrafthelp
#244 [01:35] <i_need_help_> Here you go: http://paste.ubuntu.com/17352868/
#245 [01:35] <mattym> i_need_help_, Ok one moment
#246 [01:35] <i_need_help_> ok
#247 [01:35] <mattym> i_need_help_, Ok so McAfee and Minecraft dont mix and is causing the issue your brother is having
#248 [01:36] <mattym> ??> i_need_help_ av/mcafee/uninstall
#249 [01:36] <Absol> i_need_help_: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#250 [01:36] <mattym> i_need_help_, Download and run the tool Absol just linked
#251 [01:36] <i_need_help_> Ok
#252 [01:36] <mattym> i_need_help_, When its finished, it will tell you to restart the computer, do so, then try Minecraft again
#253 [01:36] <i_need_help_> its download something
#254 [01:37] <i_need_help_> it says MCPR has finished downloading
#255 [01:37] <mattym> i_need_help_, Ok, run that file
#256 [01:37] <i_need_help_> The title is Macafee software removal do i press next?
#257 [01:37] <mattym> i_need_help_, Yes
#258 [01:38] <i_need_help_> I agreed to the terms and conditions do i put the secuity validation now?
#259 [01:38] <mattym> i_need_help_, Yes
#260 [01:39] <i_need_help_> Its preparing to uninstall
#261 [01:40] <i_need_help_> Do i press restart?
#262 [01:40] * bamajoe411 [bamajoe411@notlogged] has quit. (Ping timeout: 186 seconds)
#263 [01:41] <i_need_help_> Do i press restart?
#264 [01:41] <mattym> i_need_help_, Yes
#265 [01:41] <i_need_help_> Ok
#266 [01:42] <i_need_help_> Done
#267 [01:42] <i_need_help_> now what?
#268 [01:42] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#269 [01:42] <mattym> i_need_help_, You pressed restart?
#270 [01:42] <i_need_help_> Yes
#271 [01:42] <mattym> i_need_help_, Then how are you still in this chat? That computer should be restarting
#272 [01:43] <i_need_help_> I dont know how
#273 [01:43] <mattym> i_need_help_, Restart the computer
#274 [01:43] <i_need_help_> ill try again
#275 [01:43] <i_need_help_> Ill try to restart it again
#276 [01:47] * i_need_help_ [i_need_help_@notlogged] has quit. (Ping timeout: 195 seconds)
#277 [01:47] <mattym> I see Darwin Awards in that families future...
#278 [01:48] * iceman11a [iceman11a@notlogged] has quit. (Ping timeout: 186 seconds)
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#280 [01:50] * i_need_help_ [i_need_help_@notlogged] has joined #minecrafthelp
#281 [01:50] <i_need_help_> It didnt work :(
#282 [01:50] <mattym> i_need_help_, How so?
#283 [01:51] <i_need_help_> When i log into Minecraft it still says Pinging
#284 [01:51] <mattym> i_need_help_, One moment
#285 [01:51] <mattym> i_need_help_, If I have Absol give you another set of instructions, am I going to have to explain it step by step again
#286 [01:51] <i_need_help_> Ok
#287 [01:52] <i_need_help_> yes
#288 [01:52] <mattym> Then im done
#289 [01:52] <mattym> Goodnight
#290 [01:52] <i_need_help_> why?
#291 [01:53] <i_need_help_> wow thanks your helpful
#292 [01:53] <mattym> i_need_help_, If neither of you can follow simple instructions then maybe playing video games isnt the best use of your time
#293 [01:53] <i_need_help_> I can follow instructions lamo
#294 [01:54] <i_need_help_> lmao
#295 [01:54] <mattym> ??> i_need_help_ win/reinst
#296 [01:54] <Absol> i_need_help_: You may need to reinstall the locally installed files that Minecraft puts into place.
#297 [01:54] <Absol> i_need_help_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#298 [01:54] <mattym> i_need_help_, There are the instructions ^
#299 [01:54] <mattym> i_need_help_, Do with them what you will
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#301 [01:58] <i_need_help_> I dont have a saves directory
#302 [01:58] <i_need_help_> i only got a saves
#303 [01:58] <mattym> directory means folder
#304 [01:59] <i_need_help_> So you are asking me to delete all the files except the saves folder?
#305 [01:59] <mattym> yes
#306 [02:01] <i_need_help_> And do i also delte the crash reports capes and assests?
#307 [02:01] <mattym> i_need_help_, Do you know what everything means?
#308 [02:02] <i_need_help_> Ok ill delete everything
#309 [02:03] <i_need_help_> And bro nah i dont know what everything means because according to you im a dumb kid so could u explain what everything means?
#310 [02:04] <mattym> i_need_help_, If the instructions say delete everything, and you asking me, but do i keep this, what about this, oh and what about these
#311 [02:04] <mattym> then i have to question if you understand what the word means
#312 [02:05] <i_need_help_> Ok, its download runtime
#313 [02:06] <i_need_help_> Ok, its downloading runtime
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#318 [02:13] <i_need_help_> Still not working
#319 [02:13] <i_need_help_> Why Doesn't it work?
#320 [02:14] <mattym> i_need_help_, Have you tried a different server?
#321 [02:14] <i_need_help_> Yes all the servers dont work
#322 [02:14] <mattym> i_need_help_, Have you tried connecting to one
#323 [02:15] <i_need_help_> Yes
#324 [02:15] <mattym> i_need_help_, And the error you get is?
#325 [02:15] <i_need_help_> Should i tell you what it says
#326 [02:15] <i_need_help_> Oh wait ill tell you
#327 [02:15] <i_need_help_> Timed out
#328 [02:15] <mattym> i_need_help_, And what server is that? The address?
#329 [02:16] <i_need_help_> Failed to connect to server time out
#330 [02:16] <i_need_help_> us.mineplex.net
#331 [02:17] <mattym> i_need_help_, Go to speedtest.net run the speed test, and get me the "Share Results" link it gives you
#332 [02:19] <i_need_help_> i get 13ms
#333 [02:19] <mattym> i_need_help_, I asked for the Share Results link
#334 [02:19] <i_need_help_> 3.38mbps
#335 [02:21] <i_need_help_> ok
#336 [02:23] <i_need_help_> Do i copy the forum link or direct link
#337 [02:23] <mattym> i_need_help_, Do you see the Copy button on your screen?
#338 [02:24] <mattym> i_need_help_, Just hit that and then paste it to the chat
#339 [02:25] <i_need_help_> No i dont see a copy button my screan all i see on my screan is a forum link and direct link
#340 [02:25] <mattym> i_need_help_, Then get me the direct link
#341 [02:25] <i_need_help_> ok
#342 [02:25] <i_need_help_> http://www.pingtest.net/result/147133224.png
#343 [02:26] <mattym> i_need_help_, I said speedtest, not pingtest
#344 [02:27] <i_need_help_> http://www.speedtest.net/my-result/5404997482
#345 [02:27] <mattym> i_need_help_, Am i right in assuming you live in Australia?
#346 [02:27] * CarlosGamer7770 [CarlosGamer7770@notlogged] has joined #minecrafthelp
#347 [02:28] <i_need_help_> Yes
#348 [02:28] <mattym> i_need_help_, Yeah with a slower connection like that, you arent going to be able to join servers that are based half way around the world.
#349 [02:28] <i_need_help_> I live in Australia
#350 [02:28] <CarlosGamer7770> http://paste.ubuntu.com/17353234/
#351 [02:28] <CarlosGamer7770> crash
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#354 [02:28] <i_need_help_> but i can join other servers on my other laptop
#355 [02:28] <mattym> CarlosGamer7770, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#357 [02:29] <mattym> i_need_help_, Those other, server may not be located as far away from you
#358 [02:29] <mattym> i_need_help_, Try different servers
#359 [02:29] <CarlosGamer7770> i'm spanish
#360 [02:29] <mattym> ??> CarlosGamer7770 lang/es
#361 [02:29] <Absol> CarlosGamer7770: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#362 [02:30] <i_need_help_> Dude i know when i have shit internet and when i have shit internet i can still log in but it will time out. There is nothing wrong with my internet its my Minecraft
#363 [02:30] <Absol> i_need_help_: Please keep it civil
#364 [02:30] <mattym> CarlosGamer7770, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#365 [02:30] <CarlosGamer7770> I do not understand you
#366 [02:30] <CarlosGamer7770> ok
#367 [02:30] <CarlosGamer7770> lang/es
#368 [02:30] <mattym> CarlosGamer7770, Read what Absol said about using the translation
#369 [02:31] <i_need_help_> yeah forget about him explain what u said before
#370 [02:31] <i_need_help_> Could u give me the link to switch to windows 7
#371 [02:31] <mattym> i_need_help_, If you dont see your name at the start of the message its not for you
#372 [02:32] <i_need_help_> Why?
#373 [02:32] <CarlosGamer7770> but yesterday I played and now I crash
#374 [02:32] <mattym> i_need_help_, Cause this is an IRC chat, there are multiple conversations going on at once
#375 [02:33] <i_need_help_> Ok, can u just give me the link to windows 7?
#376 [02:33] <mattym> CarlosGamer7770, Drivers, something you need in order to be able to play do not exist for your computer and Windows 8.1
#377 [02:33] <CarlosGamer7770> but because I played yesterday and today leaves me?
#378 [02:33] <mattym> CarlosGamer7770, Reinstall Windows 7
#379 [02:33] <i_need_help_> So i can reset my laptop to windows 7
#380 [02:34] <i_need_help_> Im asking mattym
#381 [02:34] <CarlosGamer7770> Yesterday I played with Windows 8.1
#382 [02:34] <mattym> i_need_help_, That wont help your issue, as I said, those instructions are not for you
#383 [02:34] <i_need_help_> Ok
#384 [02:35] <CarlosGamer7770> I can help the drivers that I have let me play yesterday
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#386 [02:35] <CarlosGamer7770> help me please
#387 [02:35] <i_need_help_> I cant play no fair
#388 [02:35] <mattym> CarlosGamer7770, You have default Windows drivers installed on that computer, which means it updated them and removed the ones you had
#389 [02:36] <i_need_help_> No
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#391 [02:36] <mattym> CarlosGamer7770, You cannot reinstall the ones you need because they do not exist for Windows 8.1
#392 [02:36] <i_need_help_> It didnt work from before
#393 [02:36] <CarlosGamer7770> It is #minecrafthelp
#394 [02:36] <i_need_help_> and minecraft use to work on this laptop
#395 [02:36] <mattym> i_need_help_, For the last time, if you dont see you name at the start of the message, its not for you
#396 [02:36] <i_need_help_> Ok, but i want to help as well
#397 [02:37] <i_need_help_> So does anybody need help?
#398 [02:37] <CarlosGamer7770> and yesterday I played?
#399 [02:37] <CarlosGamer7770> mattym and yesterday I played?
#400 [02:38] <i_need_help_> Carlosgamer7770 i know the best way to fix that problem
#401 [02:38] <mattym> CarlosGamer7770, You can tell me that all you want, its not going to change the issue
#402 [02:38] <i_need_help_> Have you tried getting a new laptop you can thank me later
#403 [02:38] <i_need_help_> No need to thank me ;d
#404 [02:39] <i_need_help_> Any other questions?
#405 [02:39] <CarlosGamer7770> which it is the best way to solve the problem
#406 [02:40] <i_need_help_> How come no1 wants my help?
#407 [02:41] <CarlosGamer7770> yes
#408 [02:41] <CarlosGamer7770> http://paste.ubuntu.com/17353234/
#409 [02:42] <i_need_help_> Yes, what about it?
#410 [02:42] <CarlosGamer7770> does not help
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#412 [02:43] <i_need_help_> Dude chuck your laptop in the bin u dont need it
#413 [02:44] <i_need_help_> And get a new one
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#415 [02:45] <i_need_help_> ok
#416 [02:46] <i_need_help_> luckey
#417 [02:46] <i_need_help_> can i get some help please?
#418 [02:47] <i_need_help_> OMG I FIXED IT!!1
#419 [02:47] <i_need_help_> WTF!!! OMG
#420 [02:48] <i_need_help_> uhhhhh never mid
#421 [02:48] <i_need_help_> mind*
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#435 [03:28] <DutchSoulsArmy> I need to upgrade my graphics driver but i dont kwow how.
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#443 [03:50] <rikykosta> CubeTheThird
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#446 [03:53] <DutchSoulsArmy> I need to upgrade my graphics driver but i dont kwow how.
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#448 [03:56] <ThunderZack> Okay So I when I open the launcher it doesn't say play it says play offline although I am connected to internet and can open google,youtupe,twitter. but when i even start the game and join a singleplayer world it crashes i tried 7 times it is always crashing -version 1.10-1.9.4
#449 [03:56] <ThunderZack> Here Is The Crash Report
#450 [03:56] <ThunderZack> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 6/15/16 11:28 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:6
#451 [03:57] <rikykosta> minecraft multiplayer error: java.lang.NullPointerException: group
#452 [03:57] <ThunderZack> Wait it didn't load correctly
#453 [03:57] <rikykosta> help me please
#454 [03:57] <ThunderZack> Hello AnyOne There??????
#455 [03:58] <ThunderZack> My Gosh If no One Answered i am leavin
#456 [03:58] <ThunderZack> 5....
#457 [03:58] <ThunderZack> 4....
#458 [03:58] <ThunderZack> 3...
#459 [03:58] <ThunderZack> 2..
#460 [03:58] <ThunderZack> 1.
#461 [03:58] <ThunderZack> Leavin!
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#465 [04:06] <DutchSoulsArmy> oke doei!
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#467 [04:07] <MissingSloth> I can only see the default skins, could someone help me with this issue ?
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#473 [04:20] <MissingSloth> Anyone able to help me? I can only see default skins
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#476 [04:21] <newname> how do i solve minecraft runtime environment problems
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#487 [04:57] <johyst> I got the error: "Lack of updated graphics drivers". Then I follow the link "Fix The Problem" and updated my graphic driver, as the instructions told me. The same error still appears. Any suggestions how to fix this?
#488 [04:57] <johyst> http://paste.ubuntu.com/17354330/
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#491 [05:04] <Selahattinnn> hellp
#492 [05:04] <Selahattinnn> hello
#493 [05:04] <Selahattinnn> java.lang.NullPointerException
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#504 [05:23] <chaingold> when i try to play in singlepayer or multiplayer it say uhoh sorry the game crashed sorry for inconvenience
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#529 [06:54] <Lelex88> Forgoten password
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#531 [06:57] <GrzechuMCraft> hi, i have problem again..
#532 [06:57] <Lelex88> I've forget my password
#533 [06:57] <GrzechuMCraft> me2 but i didnt get re-mail from mojang..
#534 [06:58] <Lelex88> Strang
#535 [07:00] <Lelex88> Can someone help me
#536 [07:01] <Andrio> ??> GrzechuMCraft account/send-email
#537 [07:01] <Absol> GrzechuMCraft: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#538 [07:01] <Absol> GrzechuMCraft: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#540 [07:01] <Andrio> Lelex88, try to reset your password at https://account.mojang.com/password.
#541 [07:02] <Lelex88> I forget my minecraft password not my mojang
#542 [07:04] <Andrio> Then try to reset it at https://account.mojang.com/migrate.
#543 [07:06] <Lelex88> ok that but now I don t reseved the e-mail frm minecraft
#544 [07:07] <Andrio> Checked your spam folder?
#545 [07:08] <Lelex88> do not work
#546 [07:10] <Andrio> ??> Lelex88 account/send-email
#547 [07:10] <Absol> Lelex88: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#548 [07:10] <Absol> Lelex88: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#553 [07:17] <DiWoWo> does anyone know where i can download the newest MC Server? Unfortunately there is no longer a server download link on the official Website
#554 [07:18] <Andrio> Yes there is; it's just harder to find
#555 [07:20] <DiWoWo> where can i find it then?
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#558 [07:28] <DiWoWo> anyone else can help me?
#559 [07:29] <Andrio> https://minecraft.net/en/download/server
#560 [07:29] <Chromaryu> ^
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#562 [07:30] <DiWoWo> eeh i tried that eearlier it said access denied, now its working, but thanks anyway
#563 [07:31] <Malarchyb> I'm having problems with signing in to Xbox live on MCPE 0.15.0 like when ever I try to login to Xbox live it just says something went wrong please try again
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#567 [07:37] <Malarchyb> So yeah when ever I try to Login to Xbox live it just comes up with something went wrong please try again please I need help what is the problem I've made 6 different accounts and none of them have worked ps. I'm on MCPE 0.15.0
#568 [07:38] <Chromaryu> Wait, is there are Xbox version of MCPE? I don't think so
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#573 [07:42] <chad> Hi
#574 [07:42] <chad> how to change default skin in Minecraft from Alex to Steve?
#575 [07:43] <chad> Please reply
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#578 [07:45] <chad> Hi how to change default skin in Minecraft from Alex to Steve?
#579 [07:45] * Anzhelika|Away is now known as Anzhi
#580 [07:45] <chad> how to change default skin in Minecraft from Alex to Steve?
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#584 [07:48] <tamer> Hi how to change default skin in Minecraft from Alex to Steve?
#585 [07:48] <GreyVulpine> Through http://www.minecraft.net/profile
#586 [07:48] <tamer> ok
#587 [07:49] <tamer> Thanks!
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#590 [07:53] <Abc> Minecraft used to run at over 30fps on Windows 7. I updated to Windows 10 and now I only get 1-4 fps. What should I do?
#591 [07:54] <GreyVulpine> Make sure you're using the right graphics chipset, make sure your video drivers are up to date.
#592 [07:54] * xXGrimsSlayerXx [xXGrimsSlayerXx@notlogged] has joined #minecrafthelp
#593 [07:54] <xXGrimsSlayerXx> Hello?
#594 [07:54] <xXGrimsSlayerXx> I need help with redownloading minecraft windows 10 edition
#595 [07:55] <Abc> I tried updating my video card drivers. It didn't work. Maybe I didn't do it rigbt
#596 [07:55] <xXGrimsSlayerXx> I had already downloaded it but had problems with windows 10 so I rolled back but now I updated it again and want it
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#600 [07:58] <xXGrimsSlayerXx> can I get any HELP?!
#601 [07:59] <Andrio> You should still be able to get it from the Windows Store.
#602 [08:00] <xXGrimsSlayerXx> I cant bro
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#604 [08:00] <xXGrimsSlayerXx> I Migrated my mojang account and its been screwy
#605 [08:01] * Bog [Bog@notlogged] has joined #minecrafthelp
#606 [08:01] <Bog> ddd
#607 [08:01] <Bog> f
#608 [08:01] <Bog> f
#609 [08:01] <Bog> d
#610 [08:01] * Absol kicked Bog from #minecrafthelp (Reason: og :Stop spamming)
#611 [08:01] <xXGrimsSlayerXx> oooooooooooooooohhhhhhhhhhhhh
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#613 [08:02] <xXGrimsSlayerXx> no but seriously does anyone have advice to help me?
#614 [08:02] <GreyVulpine> There is next to nothing we can do about that here
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#617 [08:03] <Andrio> Mojang account...?
#618 [08:03] <Andrio> That's for the Java version
#619 [08:03] <the_pro_Gamer200> hi
#620 [08:04] <the_pro_Gamer200> can you help my?
#621 [08:04] <dwreckage> has anyone had success respawning the dragon? if so how did you do it? I tried by following a youtube videos instructions but it didnt work
#622 [08:05] <MissingSloth> I can only see default skins, help me?
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#625 [08:07] <the_pro_Gamer200> i have a problem with "fix the problem"
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#629 [08:16] <MagicFairyIl> My boyfriend has laptop in service. All documents are gone. Can he get back minecraft documents?
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#634 [08:19] <Gamerboy> Um..... I can only drag things in minecraft
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#637 [08:22] <GreyVulpine> Gamerboy - Turn off touchscreen mode in options
#638 [08:24] <MagicFairyIl> How can i get minecraft documents back if my laptop is back to start?
#639 [08:28] <GreyVulpine> See: https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
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#643 [08:34] <Josh__> I cant login into my minecraft pocket edition. It keeps sayig there is a problem! I contacted Microsoft and they told me to come here
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#659 [08:44] <oo3willers> My server is kicking players off as soon as they get on! I haven't kicked or booted any players. I can't get on as well.
#660 [08:44] <oo3willers> the error says
#661 [08:44] <oo3willers> [11:25:32 WARN]: Failed to handle packet for /50.170.146.82:45260 java.lang.IllegalArgumentException
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#663 [08:46] <KIWI15> necesito ayuda
#664 [08:47] <KIWI15> no se que ah pasado pero me eh gastado 20euros
#665 [08:47] <KIWI15> para q este juego no funcione
#666 [08:47] <KIWI15> http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1_1.png
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#672 [08:53] <sad_dad> I'm getting an out of memory error. I've adjusted the settings from 1G to 2G. I've updated java based on the hopper link that launcher 1.9 sent me to, but I can no longer load the game
#673 [08:54] <sad_dad> launcher 1.6.61....running minecraft 1.9
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#677 [08:58] <sad_dad> quit
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#679 [08:59] <Spart> I downloaded episodes 2 and 3 but I still can't play them as it says purchased coming soon. ?
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#681 [09:00] <Spart> Hello
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#683 [09:02] <Spart_> [14:59] <Spart> I downloaded episodes 2 and 3 but I still can't play them as it says purchased coming soon. ?
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#688 [09:10] <MissingSloth> I can only see the default skins. Can anyone help me...?
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#692 [09:12] <clickstart> My Minecraft crashes as soon as I open it and says I need an updated graphics driver but windows 10 won't let me download it. Please help! http://paste.ubuntu.com/17362350/
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#700 [09:15] <clickstart> My minecraft says I need an updated graphics driver but windows 10 won't let me download it.. Please help! http://paste.ubuntu.com/17362350/
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#702 [09:16] <hallo> hallo
#703 [09:16] <hallo> hallo
#704 [09:16] <hallo> im need help
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#706 [09:17] <clickstart> help me
#707 [09:17] <clickstart> plz
#708 [09:17] <clickstart> plz
#709 [09:17] <clickstart> :(
#710 [09:17] <clickstart> look up
#711 [09:17] <clickstart> plz help
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#715 [09:22] <Ale> Hi, Minecraft crashes after playing 15 secs
#716 [09:22] <CubeTheThird> Ale, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#717 [09:22] <Ale> This is the problematic frame of the log:
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#719 [09:22] <Ale> Problematic frame: # C [ig75icd32.dll+0x5e553]
#720 [09:23] <CubeTheThird> Ale, in the game's video settings, turn off VBOs
#721 [09:23] * jvboladin [jvboladin@notlogged] has joined #minecrafthelp
#722 [09:23] <Ale> ok!, wait a sex
#723 [09:23] <Ale> second xD
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#726 [09:23] <CubeTheThird> lol
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#728 [09:25] <Ale> OH!
#729 [09:26] <Ale> seem to work perfect!
#730 [09:26] <Ale> ty
#731 [09:26] <Ale> and why does the VBO crash the game?
#732 [09:33] <CubeTheThird> Ale, it's a setting that crashes certain broken/outdated/unsupported graphics drivers
#733 [09:33] <CubeTheThird> Ale, there are equally issues for having it off (for some reason) but that issue affects more people, so it's on by default
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#737 [09:35] <Lennyluma> Hello, i need help cause when i run minecraft, it runs fore like 1 sekond and then it crashes again
#738 [09:35] <CubeTheThird> Lennyluma, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#739 [09:37] <Lennyluma> http://paste.ubuntu.com/17363539/ is the link
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#749 [09:40] <CubeTheThird> Lennyluma, one moment
#750 [09:40] <Lennyluma> ok, ill wait
#751 [09:41] <CubeTheThird> Lennyluma, can you open C:\Program Files\Minecraft
#752 [09:41] <Like> iOS app - classroom setting - each student creates a world - other students can't see each other's world. Is there some port that needs to be opened to let each other visits their worlds?
#753 [09:42] <Lennyluma> its a multiplayer server
#754 [09:43] <CubeTheThird> Lennyluma, umm.. what?
#755 [09:43] <CubeTheThird> Like, I assume all the students are connected to the same wifi?
#756 [09:43] <Lennyluma> its a multiplayer minecraft server like mineplex,hipixel ...
#757 [09:43] <Like> Yes, same wifi
#758 [09:43] <CubeTheThird> Lennyluma, no it's a folder
#759 [09:43] <Lennyluma> is it
#760 [09:43] <Like> no it is not a multiplayer server
#761 [09:44] <Lennyluma> ok, im in .minecraft what now ?
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#763 [09:45] <Lennyluma> ok, im in .minecraft what now ?
#764 [09:45] <CubeTheThird> Lennyluma, no. Not .minecraft. C:\Program Files\Minecraft
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#766 [09:45] <CubeTheThird> Like, well according to a forum post the port it uses is 19132. I recommend you talk to your school's network administrator about it
#767 [09:45] <Like> I would guess there is some setting that is limiting students from seeing each other's world
#768 [09:46] <Like> I will try opening that port! Thanks!
#769 [09:46] <Lennyluma> yes, now there are 2 folders called game and runtime and the minecraftlauncher
#770 [09:46] <CubeTheThird> Like, it's equally possible the router is configured to prevent connection between their devices
#771 [09:47] <CubeTheThird> Lennyluma, delete the runtime folder, then re-open the launcher
#772 [09:47] <Like> Cube, I see your point. That way we don't have tons of students playing online games on our networks.
#773 [09:48] <Like> Thanks for your help!
#774 [09:48] <CubeTheThird> no problem :3
#775 [09:49] <Lennyluma> yes, now its downloading the runtime
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#780 [09:54] <Like> Cube, do you have that port number again by chance?
#781 [09:54] <CubeTheThird> 19132
#782 [09:55] <CubeTheThird> Like, and again, that's what I got from a forum post. I can't guarantee it's 100% correct
#783 [09:55] <Like> Sounds good. It is worth a shot.
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#787 [10:02] <JonnyM101> My minecraft crashes on a specific computer
#788 [10:02] <JonnyM101> I have a dxdiag report to share
#789 [10:02] <JonnyM101> The problem seems to be with openGL
#790 [10:03] <JonnyM101> I tried to update the driver (Intel) but the update fails
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#795 [10:05] <CubeTheThird> JonnyM101, give the URL to your dxdiag here
#796 [10:05] <JonnyM101> http://paste.ubuntu.com/17364472/
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#798 [10:05] <CubeTheThird> JonnyM101, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#799 [10:06] <JonnyM101> Thanks. This is a desktop, so I can try buy a new graphics card
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#801 [10:06] <JonnyM101> Can you help me with which to buy?
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#803 [10:06] <augesrob> anyone know how to downgrade windows 10 beta edtion?
#804 [10:07] <CubeTheThird> JonnyM101, any AMD or Nvidia graphics card less than 5 years old should do
#805 [10:07] <CubeTheThird> augesrob, what do you mean by downgrade it?
#806 [10:07] <JonnyM101> Ok, thanks!
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#808 [10:07] <augesrob> i cant update my server to 0.15 and want the last version
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#813 [10:08] <CubeTheThird> augesrob, I don't think you can use older game versions. You might want to check on the minecraft forums to be certain though
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#815 [10:09] <augesrob> that sucks lol, thanks
#816 [10:09] <QU1CKDR0PP3D> Uhm, I have found a server that I told to about the EULA, since they are so P2W. They even sell creative mode. I told them about the EULA and they said that the don't care at all, and Mojang would suck their dicks. What could I do about it?
#817 [10:09] <Absol> QU1CKDR0PP3D: Please keep it civil
#818 [10:09] <CubeTheThird> QU1CKDR0PP3D, you can report the server on https://help.mojang.com/customer/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#819 [10:09] <QU1CKDR0PP3D> Thanks!
#820 [10:09] <QU1CKDR0PP3D> Thanks!
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#823 [10:12] <augesrob> dont they just black list the server for normal clients cant connect? not sure how they enforce this, never seen any info on official threads
#824 [10:12] <GreyVulpine> That's correct
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#826 [10:14] <dwreckage> anyone know why the ender dragon might not respawn after placing four end crystals down near the portal?
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#829 [10:15] <scotty> my computer won't allow me to connect to another server to play multiplayer
#830 [10:15] <CubeTheThird> dwreckage, did you only place them near the portal?
#831 [10:16] <CubeTheThird> scotty, what happens when you try?
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#833 [10:16] <scotty> it says unidentified host
#834 [10:17] <CubeTheThird> scotty, what's the address for the server you're trying to reach?
#835 [10:17] * augesrob [augesrob@notlogged] has quit. (Quit: Web client closed)
#836 [10:18] <scotty> 192.168.1.144
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#838 [10:18] <CubeTheThird> scotty, are you hosting that server on your network?
#839 [10:18] <scotty> no
#840 [10:19] <CubeTheThird> scotty, well then you aren't using the right address. That address is for a local connection
#841 [10:19] <QU1CKDR0PP3D> I just reported a server for sucking cocks. ty
#842 [10:19] * Absol kicked QU1CKDR0PP3D from #minecrafthelp (Reason: U1CKDR0PP3D :Keep it civilized, you are just a human)
#843 [10:19] <scotty> what do you mean
#844 [10:20] <scotty> wait so thats the hosts number not one to connect
#845 [10:20] <CubeTheThird> scotty, any address that is 192.168 is restricted to connections on your network. Unless that server is being hosted on your wifi, you're not going to connect to it with that
#846 [10:21] <CubeTheThird> scotty, that's right
#847 [10:21] * kirby|gone is now known as mrkirby153
#848 [10:21] <scotty> so where can he find the long pin number
#849 [10:22] <CubeTheThird> scotty, so it's a friend of yours hosting the server?
#850 [10:22] <scotty> ya
#851 [10:22] <CubeTheThird> scotty, ask him if he port forwarded
#852 [10:23] <scotty> no what is that and how does he do that
#853 [10:24] <CubeTheThird> scotty, can you get your friend to join this chatroom? would make things easier
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#862 [10:36] <Dani__> Minecraft Version: 1.10 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 81969600 bytes (78 MB) / 149565440 bytes (142 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:
#863 [10:36] <CubeTheThird> Dani__, paste it onto http://paste.ubuntu.com and give the URL here.
#864 [10:37] <Dani__> Why yes I crash ?
#865 [10:37] <PedroDenadai> I no do speaking inglesh
#866 [10:37] <PedroDenadai> I am froom Brazil
#867 [10:37] <Dani__> No Romanian
#868 [10:38] <CubeTheThird> we only speak English here
#869 [10:38] <PedroDenadai> You not do speaking portuguese?
#870 [10:39] <PedroDenadai> Ok , I am no good speaking english
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#872 [10:39] <CubeTheThird> PedroDenadai, what is the problem?
#873 [10:39] <PedroDenadai> Hello
#874 [10:40] <PedroDenadai> I no speaking english
#875 [10:40] <Dani__> yes
#876 [10:40] <PedroDenadai> I am from Brazil
#877 [10:40] <PedroDenadai> You do not speaking portuguegse
#878 [10:40] <PedroDenadai> Portuguese*
#879 [10:40] <CubeTheThird> Dani__, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#880 [10:40] <CubeTheThird> PedroDenadai, we only speak English here
#881 [10:41] <PedroDenadai> Not intende
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#884 [10:47] <Dani__> http://paste.ubuntu.com/17366135/ my problem
#885 [10:47] <Dani__> wht
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#887 [10:51] <CubeTheThird> Dani__, do you have a dxdiag report?
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#892 [10:59] <Dani__> no
#893 [11:03] <CubeTheThird> ??> Dani__ win/dxdiag
#894 [11:03] <Absol> Dani__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#898 [11:09] <Dani__> Where Programs that download?
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#901 [11:12] <Dani__> http://paste.ubuntu.com/17366135/
#902 [11:12] <Dani__> http://paste.ubuntu.com/17366135/
#903 [11:12] <Dani__> http://paste.ubuntu.com/17366135/
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#910 [11:18] <lizzie> my minecraft whin im playing it it will mess up and take me pack to the lodeing screan dering the middle of the game,and i re-downloded the game
#911 [11:20] <lizzie> what
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#913 [11:25] <emo_panda_> my minecraft is not working.im playing the game and then i go back to the tidle screen
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#916 [11:27] <hassan> minecraft
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#918 [11:27] <hassan> minecaft
#919 [11:27] <hassan> minecraft
#920 [11:28] <hassan> #minecrafthelp
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#930 [11:40] <gal1> I am unable to use Minecraft on my PC laptop. I was able to use it fine in the past, but recently when I opened it up it automatically shut down the program and said: "Java (TM) platform SE binary has stopped working. A problem caused the program to stop working. Microsoft has not found a solution to the problem." and then the syntax read: [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded
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#944 [11:47] <Ellie> I opened minecraft to find it had a 1.10 update so I updated it. Now it crashes... What can I do??
#945 [11:47] <Letalgames453> i have a problem, what i have to do for fix this problem?
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#949 [11:48] <Ellie> I don't know what to do now
#950 [11:50] <Ellie> I opened minecraft and saw it had a 1.10 update so I decided to update it and now when I load it,it crashes and not just on 1.10 on all the different versions as well. What can I do?
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#953 [11:51] <gal1> I think that's what must have happened to me too....my computer updated to Windows 10 and after that happened is when I couldn't open Minecraft anymore, it kept crashing.
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#958 [11:53] <Ellie0910> I opened minecraft and found that it had a 1.10 update so I updated it but whenever I open my world it crashes what's I do??
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#962 [11:55] <Ellie0910> I opened minecraft and found that it had a 1.10 update so I updated it but whenever I open my world it crashes what's I do??
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#964 [12:01] <Ellie0910> I opened minecraft and found that it had a 1.10 update so I updated it but whenever I open my world it crashes what's I do??
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#967 [12:05] <justPLAYER> Are there any modded minecraft support channels?
#968 [12:07] * Ellie0910 [Ellie0910@notlogged] has joined #minecrafthelp
#969 [12:07] <Ellie0910> I opened minecraft and found that it had a 1.10 update so I updated it but whenever I open my world it crashes what's I do??
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#971 [12:08] <justPLAYER> Ellie0910 u need to send crash log.
#972 [12:10] <Werewolf8000> Hi I installed windows 10 about 3 months ago but i decided today that i would play minecraft. When i tried to play it said i had a outdated graphics driver and i tried to update it but it kept saying it would fail for unknown error. http://paste.ubuntu.com/17370265/
#973 [12:10] <gal1> My problem is that the program keeps crashing as well after I updated to Windows 10. The crash log says: "Java (TM) platform SE binary has stopped working. A problem caused the program to stop working. Microsoft has not found a solution to the problem." and then the syntax read: [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 21320ms behind, skipping 426 tick(s).
#974 [12:11] * Ellie0910 [Ellie0910@notlogged] has quit. (Ping timeout: 195 seconds)
#975 [12:11] <justPLAYER> gal1 you should update your java if it's outdated.
#976 [12:12] <Werewolf8000> Hi I installed windows 10 about 3 months ago but i decided today that i would play minecraft. When i tried to play it said i had a outdated graphics driver and i tried to update it but it kept saying it would fail for unknown error. http://paste.ubuntu.com/17370265/
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#978 [12:15] <justPLAYER> Werewolf800 can you try this driver https://downloadcenter.intel.com/download/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format
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#980 [12:17] <gal1> I did update my java but it still says "Java (TM) platform SE binary has stopped working. A problem caused the program to stop working. Microsoft has not found a solution to the problem."
#981 [12:19] <justPLAYER> gal1 try to remove old java version from your pc
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#983 [12:21] <justPLAYER> gal1 and also old graphic driver may cause this problem too. You should update your graphic driver too.
#984 [12:23] <gal1> when i did that it said that Chrome (which is what I use) doesn't support Java or something like that
#985 [12:24] * Werewolf8000 [Werewolf8000@notlogged] has joined #minecrafthelp
#986 [12:25] <justPLAYER> When you did what?
#987 [12:26] <Werewolf8000> http://paste.ubuntu.com/17370265/ I have windows 10 and every time i try to play minecraft it says my grapics driver is out of date so when i try to update it it always says it fails for an unknown reason.
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#989 [12:26] <GreyVulpine> Werewolf8000 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#990 [12:27] <justPLAYER> Hey greyvulpine I was going to say that :D
#991 [12:27] <Werewolf8000> Ok. How would i downgrade my computer to windows 7(what i used to play on)
#992 [12:27] <Thunder> Does that intel statement go for mine too ? http://pastebin.com/hnrFZefu
#993 [12:27] <GreyVulpine> When did you upgrade to windows 10, Werewolf8000?
#994 [12:28] <Werewolf8000> Ummm about 3 months ago. It automatically installed for some reason
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#996 [12:29] <justPLAYER> So you can't use windows 10's auto downgrade feature.
#997 [12:29] <GreyVulpine> Werewolf8000 - Then you would need to find a recovery cd or somehow acquire a windows 7 installation disc
#998 [12:29] <Werewolf8000> Yeah i was afraid you would say that :/
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#1000 [12:30] <Thunder> werewolf you have a usb sitting around?
#1001 [12:30] <Werewolf8000> yes
#1002 [12:31] <Thunder> https://www.microsoft.com/en-us/software-download/windows10/
#1003 [12:31] <justPLAYER> Werewolf8000 when you install windows 7 you can disable windows 7's auto install upgrades feature so your pc don't install windows 10 itself.
#1004 [12:31] <Thunder> Downlaod the tool at the bottom of the page and follow the steps on creating a bootable USB
#1005 [12:31] <Galaxy_2Alex> Thunder, Have you checked Windows Update for driver updates?
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#1007 [12:31] <Thunder> Yes, this is my girlfriends computer i am on teamviewer with her now, the only windows update she has is windows defender
#1008 [12:32] <Galaxy_2Alex> ??> Thunder win/update
#1009 [12:32] <Absol> Thunder: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1010 [12:32] <Thunder> Okay
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#1012 [12:32] <Galaxy_2Alex> justPLAYER, To answer your question from earlier: There is no general modding channel, no.
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#1014 [12:33] <Galaxy_2Alex> justPLAYER, You may be able to get support on #FTB though
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#1016 [12:33] <justPLAYER> Galaxy_2Alex, Ok.
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#1019 [12:36] <Werewolf8000> Thunder what is the purpose of having a bootable usb?
#1020 [12:37] <BrookieeBerryXOX> Okay, Hi, I changed my skin yesterday, for some fun, and its glitched out, into a mixture of 2 skins, I made a skin of half and half of 2 different skins, and now 3/4 my normal skin is on me and the other 1/4 is the other half skin, so I try changing my skin, and it wont change back, Ive rebooted minecraft several times, it wont work though.. not sure what to do
#1021 [12:37] <justPLAYER> Werewolf8000 cause you can install windows 7 with it and thunder send you windows 10 bootable usb program.
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#1024 [12:37] <Werewolf8000> ok
#1025 [12:37] <Werewolf8000> ok
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#1027 [12:38] <pug456654> I haven't played in ages and have forgotten my password. I created the account when you logged in with a username not an email and i can't remeber what email i have used. Any way i can find out the email? I have the username
#1028 [12:39] <justPLAYER> pug456654, Unfortunately no.
#1029 [12:39] <Galaxy_2Alex> well
#1030 [12:39] <Galaxy_2Alex> seems like people can't even wait 30 seconds for an answer
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#1033 [12:41] <Werewolf8000> so i clicked the download tool thing like thunder said and now its asking me if i want to Upgrade my PC now or if i want to Create installation media for another PC
#1034 [12:41] <Werewolf8000> what do i do?
#1035 [12:41] <justPLAYER> Werewolf8000, it's windows 10 bottable media tool.
#1036 [12:41] <Galaxy_2Alex> Werewolf8000, The tool Thunder gave you is for Windows 10, but you need Windows 7
#1037 [12:42] <Werewolf8000> soo? sorry but im confused
#1038 [12:43] <justPLAYER> Werewolf8000, you need windows 7 iso file and then install this tool https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool and follow the instruction
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#1040 [12:43] <yuken> justPLAYER, Rufus generally works better than that utility.
#1041 [12:43] <Werewolf8000> okay. But how do i get the windows 7 iso file?
#1042 [12:44] <Galaxy_2Alex> Werewolf8000, https://www.microsoft.com/en-us/software-download/windows7
#1043 [12:44] <Werewolf8000> okay thanks
#1044 [12:45] <Galaxy_2Alex> Werewolf8000, However, anything further than this is not within our area of competence, and it is fairly difficult to provide support for any further steps.
#1045 [12:45] <Werewolf8000> ok
#1046 [12:46] <yuken> Werewolf8000, ##windows on the freenode network could help.
#1047 [12:46] <yuken> Werewolf8000, ##windows on the freenode network could help.
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#1051 [12:48] <stephen> i am sending a reset password email to my email but im not getting them
#1052 [12:49] <stephen> i need help
#1053 [12:49] <Galaxy_2Alex> stephen, How long have you been waiting for it
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#1055 [12:50] <stephen> more then 5 mins
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#1057 [12:51] <stephen> but i did get them twice and every time i reset my password then i would log in and it would say its the wrong password
#1058 [12:51] <Galaxy_2Alex> stephen, It sometimes takes over an hour for it to go through, also check your Spam folder and make sure you are checking the correct E-Mail Adress.
#1059 [12:51] <Galaxy_2Alex> stephen, Oh, then:
#1060 [12:51] <Galaxy_2Alex> ??> stephen login/throttle
#1061 [12:51] <Absol> stephen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1062 [12:51] <Absol> stephen: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1063 [12:51] <stephen> are you sure
#1064 [12:52] <stephen> are you sure @Absol
#1065 [12:52] <Galaxy_2Alex> stephen, It is very likely, since you most likely had more than three incorrect login attempts in a row.
#1066 [12:52] <stephen> after 3 hours should i reset my password
#1067 [12:52] <Galaxy_2Alex> stephen, Yes.
#1068 [12:52] <stephen> ok
#1069 [12:53] <stephen> and i will get the emails
#1070 [12:53] <stephen> after the three hours
#1071 [12:53] <Galaxy_2Alex> stephen, You should be, yes.
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#1073 [12:53] <stephen> ok but what should i do if i reset my password and then when it asks me to login it tells me its wrong
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#1075 [12:54] <Galaxy_2Alex> stephen, If it still does it, come back here.
#1076 [12:54] <stephen> ok thank you
#1077 [12:54] <stephen> have a good day
#1078 [12:55] <Galaxy_2Alex> stephen, You too!
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#1080 [12:58] <fyragan> Hello, My son and I both have Minecraft Windows 10 Beta v 0.15.0. Ever since the upgrade to 0.15.0 I am unable to connect to him on LAN either by going through the friends tab(where I can see his game) or by invite from him. The error message I get when attempting to connect to him is "You need to authenticate to Xbox Live." He can connect to me without an issue. This all worked fine for months prior to this most recent update. I hav
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#1085 [12:59] <Galaxy_2Alex> fyragan, Are you using different accounts?
#1086 [13:00] <fyragan> Yes
#1087 [13:01] <Galaxy_2Alex> fyragan, Can you see the Achievements page on both ends?
#1088 [13:01] <DeadDogs> I can't load any singleplayer maps or any multiplayer servers.
#1089 [13:01] <Galaxy_2Alex> DeadDogs, What happens if you try?
#1090 [13:02] <fyragan> Galaxy, I haven't checked that.
#1091 [13:02] <Galaxy_2Alex> fyragan, If it doesn't on one of them, you're not properly logged in on that end.
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#1094 [13:03] <DeadDogs> For singleplayer, it just crashes with a crash report.
#1095 [13:03] <fyragan> Thanks Galaxy I'll check and get back with you
#1096 [13:03] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#1097 [13:03] <fyragan> or someone :)
#1098 [13:03] <Galaxy_2Alex> ??> DeadDogs launcher/crash-report
#1099 [13:03] <Galaxy_2Alex> ??> DeadDogs launcher/crash-log
#1100 [13:03] <Absol> DeadDogs: We need to see your crash log, which appears after a crash.
#1101 [13:03] <Absol> DeadDogs: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1103 [13:06] <DeadDogs> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 6/15/16 2:05 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup
#1104 [13:07] <DeadDogs> Also, I can't play online.
#1105 [13:07] <Galaxy_2Alex> DeadDogs, What Antivirus program are you using?
#1106 [13:08] <DeadDogs> AVG Trial.
#1107 [13:08] <DeadDogs> License has expired already.
#1108 [13:08] <Galaxy_2Alex> DeadDogs, Remove it completely, it may still be able to cause issues.
#1109 [13:08] <DeadDogs> But I unblocked MineCraft.
#1110 [13:09] <Galaxy_2Alex> ??> DeadDogs tools/hjt
#1111 [13:09] <Absol> DeadDogs: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1112 [13:09] <Absol> DeadDogs: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1116 [13:13] <MyTreeHouseIsAnOwl> My minecraft keeps on shutting down after I finish loading a multiplayer server.
#1117 [13:15] <CinnamonLoaf> Hi all, I'm running into a ConcurrentModificationException while running Computercraft on a 1.8 Forge Server. If someone would be able to help that would be awesome. I have a full pastbin of the crash report. http://pastebin.com/BkANEMPY
#1118 [13:16] <mattym> ??> CinnamonLoaf mos
#1119 [13:16] <mattym> ??> CinnamonLoaf mods
#1120 [13:16] <Absol> CinnamonLoaf: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1121 [13:16] <Absol> CinnamonLoaf: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1124 [13:17] <DeadDogs> I've fixed the issue.
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#1130 [13:22] <mattym> WolvesEatPandas, Pick a name an stick with it please
#1131 [13:22] <mattym> WolvesEatPandas, Pick a name an stick with it please
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#1135 [13:26] <WolvesEatPandas> My game keeps on crashing after I join a server I created.
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#1140 [13:36] <asasdasd> FUCK HER RIGHT IN THE PUSSY UNTIL IT TURNS RED
#1141 [13:36] <Absol> asasdasd: Please keep it civil
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#1144 [13:39] <Maycee> Hello! When I upgraded to Windows 10, my Minecraft crashed and repeatedly gave me the "Pixel format not accelerated" error. I have tried updating drivers, but the Intell Driver Utility fails, and device manager says that my drivers are updated
#1145 [13:40] <mattym> Maycee, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1146 [13:40] <Maycee> Yup, http://pastebin.com/ZiYixv5Y
#1147 [13:40] <mattym> Maycee, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1148 [13:40] <Maycee> Alright, thank you!
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#1157 [13:55] <cjfergy> When I log onto the 1.9 version it immediately crashes when I open it, any solutions?
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#1159 [13:57] <mattym> ??> cjfergy launcher/crash-log
#1160 [13:57] <Absol> cjfergy: We need to see your crash log, which appears after a crash.
#1161 [13:57] <Absol> cjfergy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1162 [13:58] * Anzhi is now known as Anzhelika|Away
#1163 [13:58] <cjfergy> http://paste.ubuntu.com/17375170/
#1164 [13:59] <mattym> cjfergy, Are you able to get as far as the main menu ingme?
#1165 [13:59] <mattym> ingame*
#1166 [14:00] <cjfergy> Yes, I can open and see my server list.
#1167 [14:00] <cjfergy> But when I join a game it crashes
#1168 [14:00] <mattym> cjfergy, from the main menu, go into Options, then Video Settings, make sure the Use VBO option is set to on, its at the bottom scroll down in that menu
#1169 [14:00] <yuken> So, I assume I could host a local MC server for 3 players at max with 4GB of RAM? The machine will also be playing on the server.
#1170 [14:01] <cjfergy> Thank yoU!
#1171 [14:01] <cjfergy> you!
#1172 [14:01] <cjfergy> Have a great day!
#1173 [14:01] <mattym> yuken, Which machine?
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#1176 [14:01] <yuken> mattym, i3-4130T, 4GiB of RAM, Maxwell 860M (750Ti, exact same chip, just in a mobile form factor) under Linux with just a basic OpenBox setup running
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#1178 [14:02] <yuken> so I have about 3.8GiB of RAM free at idle.
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#1180 [14:02] <mattym> yuken, Playing and hosting on the same one is rarely a good idea. but if you dont mind some choppiness that should be fine
#1181 [14:02] * Anzhelika|Away is now known as Anzhi
#1182 [14:03] <mattym> yuken, Just limit the server itself to 1GB, should be enough for 3 people and not cut into what the game itself and the rest of the system needs
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#1193 [14:10] <Clacking> Hello, everytime i open my minecraft it crashes. My graphics drivers are updated. And i followed a guide to hear. I used the Ubuntu Pastebin. Can i get some help?
#1194 [14:10] <mattym> Clacking, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1195 [14:10] <Clacking> I do, http://paste.ubuntu.com/17375553/
#1196 [14:10] <mattym> Clacking, One moment
#1197 [14:11] <Clacking> Okay.
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#1200 [14:12] <mattym> Clacking, Download and Install the Catalyst Software Suite from this site http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
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#1203 [14:13] <Clacking> Okay, its downloading.
#1204 [14:13] <Chris_> I have already used my redemption code for Windows 10 edition of Minecraft. After I used it I had to go back to an earlier version of Windows and now Im finally back to Windows 10 but I cant re-download my free version of Minecraft Windows 10
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#1209 [14:17] <Clacking> Okay, i am running the program.
#1210 [14:18] <Clacking> Which one do i choose, Custom or Express? Or is it up to me>
#1211 [14:19] <mattym> Clacking, Express should be fine
#1212 [14:19] <Clacking> Okay.
#1213 [14:19] <ThePuppyGamer221> I updated my laptop to Windows 10 earlier and when i went on to minecraft, everything was fine until it poped up with a Crash Report. I followed all the instructions but minecraft is still not working. How can i fix this??? http://paste.ubuntu.com/17375743/
#1214 [14:20] <mattym> ThePuppyGamer221, One moment
#1215 [14:21] <Clacking> Okay it is installing.
#1216 [14:21] <mattym> ThePuppyGamer221, Not sure Windows 10 drivers exist for your hardware, but regardless of that, that computer doesnt meet the minimum requiremetns for the game.
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#1218 [14:23] <ThePuppyGamer221> is there an way for it to allow me to play on this laptop?
#1219 [14:24] <mattym> ThePuppyGamer221, One moment
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#1221 [14:25] <Clacking> Okay it just finished installing to i hit finish?
#1222 [14:26] <Clacking> should i hit finish?*
#1223 [14:26] <Hydra> I can't get on pocket edition. ..I got the tester thing for 0.15.0 yesterday and now it won't let me get on the app.....it just says that it isn't responding. ...I've deleted the app...cleared all its data and even tried to leave the tester thing....but I still can't get on? How do I fix this
#1224 [14:26] <mattym> Clacking, Yes
#1225 [14:27] <Clacking> It asks for a system reboot, once i reboot should everything be good?
#1226 [14:27] <Hydra> For me?
#1227 [14:27] <mattym> Hydra, The 0.15 is officially released, so even if you are in the tester program the Play Store should be installing the released version
#1228 [14:27] <mattym> Clacking, Yes
#1229 [14:27] <mattym> Clacking, Come back if its not
#1230 [14:27] <Hydra> OK
#1231 [14:27] <Clacking> Okay! :) Thank you!
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#1233 [14:28] <Hydra_> It didn't work
#1234 [14:28] <mattym> Hydra_, Have you restarted your phone/tablet
#1235 [14:29] <Hydra_> Yes
#1236 [14:29] <yuken> ThePuppyGamer221, if you want to be able to even start Minecraft, you will have to downgrade Windows back to 7, or you will have to install Linux or OS X on the machine. Your system might be below the posted minimum requirements, but if you own MC already I'd say try and see if it works. It should on your machine.
#1237 [14:29] <Hydra_> 3 times now
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#1240 [14:30] <mattym> ThePuppyGamer221, Try Downloading and Installing the .exe file from here https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-?product=92134
#1241 [14:30] <yuken> ThePuppyGamer221, but if it doesn't, we can offer no support other than upgrading.
#1242 [14:30] <yuken> ... I take that back, apparently there is a driver for your stuff, ThePuppyGamer221. Oopsie.
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#1249 [14:31] <Hydra> Would I need to reset my tablet?
#1250 [14:32] <mattym> Hydra, Not reset, restart.
#1251 [14:32] <mattym> Hydra, If you hold down its power button it should give you that option
#1252 [14:32] <Hydra> OK and if that doesn't work?
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#1254 [14:33] <mattym> Hydra, Try logging out then back into your devices app store
#1255 [14:33] <Hydra> Ok
#1256 [14:33] <CoolKid> can someone help me please i tried logging into my minecraft accout today and it didnt let me but yesterday it was working fine
#1257 [14:33] <mattym> Hydra, And then reinstalling the MCPE app itself
#1258 [14:33] <Hydra> If it doesn't work should I come back?
#1259 [14:33] <mattym> CoolKid, What error do you get?
#1260 [14:33] <mattym> Hydra, If that doesnt work, I would check the forums
#1261 [14:33] <mattym> Hydra, Not sure what else to try for that version
#1262 [14:34] <Hydra> It just said that it isn't responding and ok
#1263 [14:34] <Trademark> What's up guys
#1264 [14:34] <CoolKid> @mattym it says sorry but your username or password is incorrect! please try again
#1265 [14:34] <mattym> CoolKid, Do you get the same error if you try to log in on the website?
#1266 [14:34] <CoolKid> yes
#1267 [14:34] <mattym> ??> CoolKid login/throttle
#1268 [14:34] <Absol> CoolKid: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1269 [14:34] <Absol> CoolKid: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1270 [14:34] <CoolKid> and i tried to press forgot my password but it didnt send me an email to change it
#1271 [14:35] <mattym> CoolKid, Read all of what Absol said
#1272 [14:35] <CoolKid> i did
#1273 [14:35] <CoolKid> so i cant change my password for 3 hours
#1274 [14:35] <mattym> CoolKid, Correct
#1275 [14:35] <CoolKid> and im just stuck like this until then
#1276 [14:35] <CoolKid> wow
#1277 [14:35] <mattym> CoolKid, 3 hours from the last login attempt
#1278 [14:36] <CoolKid> uggghhhhh wow so i have to just close out minecraft and go play outside
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#1280 [14:36] <mattym> CoolKid, Do whatever you want, just leave minecraft alone for 3 hours. Then try the password reset again
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#1282 [14:37] <CoolKid> ok thanks
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#1284 [14:39] <Trademark> Guys, is it allowed to sell Bukkit/Spigot plugins?
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#1287 [14:42] <lelccm1998> Hi Im having issues launching the pc version of minecraft, it says that my pixel format isnt accellerated
#1288 [14:43] <yuken> ??> lelccm1998 win/dxdiag
#1289 [14:43] <Absol> lelccm1998: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1291 [14:46] <Redhead_Rules> minecraft will not load on this computer. dxdiag @ http://paste.ubuntu.com/17376835/
#1292 [14:47] <mattym> ??> Redhead_Rules gpu/intel/965
#1293 [14:47] <Absol> Redhead_Rules: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1294 [14:47] <Absol> Redhead_Rules: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#1296 [14:48] <lelccm1998> Ok ive got the ubuntu link http://paste.ubuntu.com/17376992/
#1297 [14:48] <mattym> lelccm1998, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1298 [14:49] <Trademark> @mattym Is it allowed to sell Bukkit/Spigot plugins?
#1299 [14:49] <lelccm1998> Is there a way to down grade to widnows 7 without unistalling windows ten?
#1300 [14:49] <Redhead_Rules> thank you
#1301 [14:49] <mattym> Trademark, No idea, we dont support 3rd party stuff here, so we are not to knowledgeable about it.
#1302 [14:49] <mattym> Trademark, In addition, I dont believe anyone here is a lawyer so we wouldnt be sure about htat
#1303 [14:50] <mattym> lelccm1998, No, its one or the other
#1304 [14:50] <webrosc> mattym, well could run a virtual machinr in windows 10 running windows 7 :P
#1305 [14:50] <yuken> lelccm1998, you can dualboot Windows 7 and 10, but we can't offer support on that. You shouldn't run 10 anyway, youhave no drivers.
#1306 [14:50] <webrosc> not that a VM would work
#1307 [14:51] <yuken> webrosc, a VM would work if the CPU supported VT-x, VT-d and had another GPU to use ;)
#1308 [14:51] <lelccm1998> Okay, how would i go about getting new graphics drivers then?
#1309 [14:51] <mattym> lelccm1998, They dont exist for your hardware on Windows 10
#1310 [14:52] <mattym> lelccm1998, If you meant graphics hardware, you also cant do that as thats a laptop
#1311 [14:52] <lelccm1998> So there is no way i could keep windows 10 and run minecraft then?
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#1313 [14:52] <mattym> lelccm1998, Not on that computer
#1314 [14:52] <mattym> lelccm1998, Not on that computer
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#1316 [14:53] <lelccm1998> Okay, well thanks for the help anyway
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#1329 [15:04] <Ellie_Hi> well its not on mac or pc its on iOS mc my friend and I are trying to connect together but its not showing up we are in the same house
#1330 [15:05] <mattym> Ellie_Hi, Are you both connected to the same wifi network and on the same version of the game?
#1331 [15:05] <Ellie_Hi> yes
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#1333 [15:06] <Ellie_Hi> never mind i just got it I'm sorry
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#1336 [15:14] <Bay> On the new Minecraft PE version 0.15.0 How do you join someone else's game?
#1337 [15:16] <mattym> Bay, I think you both need to have created and logged into an Xbox Live account, then be friends. Then you or they can invite each other to the game
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#1346 [15:34] <Hannah123> I am trying to download minecraft to my laptop and when downloading it says there is a corruption and reinstall it so when i do that the same thing happens ?!?!? help
#1347 [15:35] <mattym> Hannah123, What antivirus and firewall software do you have installed?
#1348 [15:35] <Hannah123> malwearbytes
#1349 [15:36] * holowko5 [holowko5@notlogged] has joined #minecrafthelp
#1350 [15:36] <Hannah123> im just stuck on what to do :/
#1351 [15:37] <holowko5> can some1 help me? i log onto minecraft.net to change my skin (which i havent done in like 3 years) and when i go to profile, it says i dont have a minecraft account, but i bought one during 1.5 beta...
#1352 [15:38] <webrosc> then your logging into ther wrong account on the website
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#1355 [15:39] <Hannah123> can someone please help ?
#1356 [15:39] <mattym> ??> Hannah123 tools/hjt
#1357 [15:39] <Absol> Hannah123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1358 [15:39] <Absol> Hannah123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1359 [15:39] <mattym> Hannah123, Do the instructions Absol sent
#1360 [15:40] * Dr_Hamburger [Dr_Hamburger@notlogged] has joined #minecrafthelp
#1361 [15:40] <Dr_Hamburger> Hello?
#1362 [15:40] <bob2005> help!
#1363 [15:40] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1364 [15:41] <Dr_Hamburger> I forgot my E-Mail and now i dont know how to change it to my other one
#1365 [15:41] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1366 [15:42] <mattym> bob2005, What antivirus and firewall software do you have installed?
#1367 [15:42] <shadowraptor2> not accelerated. I did all the instructions, and the URL of my Ubuntu pastebin is http://paste.ubuntu.com/17378801/
#1368 [15:42] <mattym> Dr_Hamburger, What do you mean you forgot?
#1369 [15:42] <Dr_Hamburger> i forgot my email that i used for this account
#1370 [15:42] <mattym> shadowraptor2, Sorry we dont assist with Windows XP in this chat.
#1371 [15:42] <webrosc> ??> Dr_Hamburger account/forgot-email
#1372 [15:42] <Absol> Dr_Hamburger: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1373 [15:43] <shadowraptor2> oh, okay
#1374 [15:43] * XxJordi97xX [XxJordi97xX@notlogged] has joined #minecrafthelp
#1375 [15:43] <shadowraptor2> bye
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#1378 [15:43] <Dr_Hamburger> i already tried that my 2 emails idnt get an email so i think its the one which get deleted by web.de
#1379 [15:43] <webrosc> Dr_Hamburger, if you can't access the old email you will have to contact Mojang to sort it further
#1380 [15:44] <webrosc> ??> Dr_Hamburger mojang/email
#1381 [15:44] <Absol> Dr_Hamburger: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1382 [15:44] <Absol> Dr_Hamburger: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1383 [15:44] <Dr_Hamburger> Tanks
#1384 [15:44] <Dr_Hamburger> Thanks*
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#1386 [15:44] <holowko5> can some1 help me? i log onto minecraft.net to change my skin (which i havent done in like 3 years) and when i go to profile, it says i dont have a minecraft account, but i bought one during 1.5 beta...
#1387 [15:44] <holowko5> can some1 help me? i log onto minecraft.net to change my skin (which i havent done in like 3 years) and when i go to profile, it says i dont have a minecraft account, but i bought one during 1.5 beta...
#1388 [15:44] <Hannah123> http://paste.ubuntu.com/17379089/
#1389 [15:45] <mattym> ??> Hannah123 av/mcafee/uninstall
#1390 [15:45] <Absol> Hannah123: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1391 [15:45] <CubeTheThird> holowko5, what is your minecraft username?
#1392 [15:45] <mattym> Hannah123, Download and run the tool Absol linked
#1393 [15:45] <XxJordi97xX> I formatted my computer and now my mind tells me that I have to buy again ... I have to do ?
#1394 [15:45] <holowko5> holowko5
#1395 [15:46] <mattym> XxJordi97xX, Make sure you are loggin in with the correct account
#1396 [15:46] <Hannah123> okay im uninstalling
#1397 [15:46] <CubeTheThird> holowko5, ah you have a legacy account. You'll have to migrate it to your Mojang account
#1398 [15:46] <CubeTheThird> ??> holowko5 account/migrate
#1399 [15:46] <Absol> holowko5: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1400 [15:47] <XxJordi97xX> if it is the correct account and tells me I have to pay again ... when I 've already paid .
#1401 [15:48] <CubeTheThird> XxJordi97xX, what is your minecraft username?
#1402 [15:48] <XxJordi97xX> XxJordi97xX
#1403 [15:48] <CubeTheThird> XxJordi97xX, can you login to account.mojang.com/me
#1404 [15:49] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1405 [15:49] <bob2005> no anti virus
#1406 [15:49] <mattym> ??> bob2005 tools/hjt
#1407 [15:49] <Absol> bob2005: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1408 [15:49] <Absol> bob2005: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1409 [15:51] <XxJordi97xX> if I recognize it and start session
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#1417 [15:58] <Hannah123> I restarted my laptop and uninstalled the softwear
#1418 [15:59] <mattym> Hannah123, Try running the Minecraft install again
#1419 [16:01] <XxJordi97xX> if I recognize it and start session
#1420 [16:01] <Hannah123> WOOOOOOOOOOOOOOO it works thankyou
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#1424 [16:02] <CubeTheThird> XxJordi97xX, .. what do you mean by that?
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#1428 [16:04] <XxJordi97xX> pay for the game 1 month or two ago and now format the computer and sends me back to pay the bill when trying to download the full game but the page minecraft I recognize that I do?
#1429 [16:04] <CubeTheThird> XxJordi97xX, again, can you login to account.mojang.com/me ?
#1430 [16:05] <XxJordi97xX> yes
#1431 [16:05] <CubeTheThird> XxJordi97xX, do you see your minecraft username on that page?
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#1434 [16:11] <XxJordi97xX> I get my account to enter and give me the check and go
#1435 [16:12] <CubeTheThird> XxJordi97xX, yes or no, do you see your minecraft username on account.mojang.com/me
#1436 [16:13] <XxJordi97xX> yes
#1437 [16:13] <CubeTheThird> XxJordi97xX, and when you login to the game, it says play demo?
#1438 [16:13] <AnnaLubov> I am unable to log in to my minecraft account. I have changed my password mulitiple times and it said it was successful,but when i tried to log in it said invalid email address or password and I don't know what to do.
#1439 [16:13] <CubeTheThird> ??> AnnaLubov login/throttle
#1440 [16:13] <Absol> AnnaLubov: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1441 [16:13] <Absol> AnnaLubov: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1442 [16:14] <AnnaLubov> ok. thank you
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#1444 [16:16] <XxJordi97xX> I give game play demo and the demo but let me play online with my account
#1445 [16:17] <CubeTheThird> XxJordi97xX, and you used the same email + password for both the website and the game?
#1446 [16:17] <XxJordi97xX> yes
#1447 [16:17] <CubeTheThird> XxJordi97xX, ok let's try relogging
#1448 [16:18] <CubeTheThird> ??> XxJordi97xX launcher/relog
#1449 [16:18] <Absol> XxJordi97xX: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1450 [16:19] <XxJordi97xX> ok
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#1454 [16:24] <XxJordi97xX> He keeps sending me play the demo and I put my account on the pitcher and still does not work
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#1457 [16:25] <CubeTheThird> XxJordi97xX, ok let's try resetting the launcher's profile. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1459 [16:25] <spiro> need help
#1460 [16:26] <spiro> Hi i have a mac vesion Mac OS X 10.7.5
#1461 [16:26] <CubeTheThird> spiro, what's the problem?
#1462 [16:26] <spiro> and have downloaded
#1463 [16:26] <spiro> hi
#1464 [16:27] <spiro> i have a mac Mac OS X 10.7.5 and downloaded the minecraft for my son his birthday tomorrow by the way
#1465 [16:27] <spiro> and it doesnt work
#1466 [16:27] <CubeTheThird> spiro, what's the problem?
#1467 [16:28] <spiro> cant open the program minecraft
#1468 [16:28] <CubeTheThird> spiro, what happens when you try?
#1469 [16:28] <XxJordi97xX> It brings me to the folder .minecraft by giving open game dir
#1470 [16:28] * aloanportela [aloanportela@notlogged] has joined #minecrafthelp
#1471 [16:28] <spiro> it says the os x
#1472 [16:28] <spiro> Mac OS X 10.7.5
#1473 [16:28] <spiro> doesnt work
#1474 [16:28] <spiro> doesnt work
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#1476 [16:28] <CubeTheThird> XxJordi97xX, yes. Close the launcher, then delete the launcher_profiles.json file there
#1477 [16:29] <CubeTheThird> spiro, let's try the linux launcher instead
#1478 [16:29] <CubeTheThird> ??> spiro dl/client/linux
#1479 [16:29] <Absol> spiro: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#1480 [16:29] <spiro> you need a another version of mac os
#1481 [16:29] <CubeTheThird> spiro, the mac launcher probably requires a newer version of OSX. Try using the launcher Absol just gave you
#1482 [16:30] <spiro> Ok thanks guys
#1483 [16:30] <spiro> thanks launcer
#1484 [16:30] <spiro> i am testing it now
#1485 [16:30] <XxJordi97xX> When you delete k do that ?
#1486 [16:30] <CubeTheThird> XxJordi97xX, after that re-open the launcher and try again
#1487 [16:32] <XxJordi97xX> I'm still in the same I still play the demo out
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#1489 [16:33] <CubeTheThird> XxJordi97xX, on account.mojang.com/me, you say it resembles this? http://i.imgur.com/ySNIi0V.png
#1490 [16:35] <spiro> Thank you so much Absol and cubethethird. You saved my day
#1491 [16:35] <CubeTheThird> spiro, awesome! glad it works
#1492 [16:35] <spiro> :-) have a good day or night from Sweden
#1493 [16:36] <spiro> thanks
#1494 [16:36] <CubeTheThird> you too!~
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#1497 [16:36] <XxJordi97xX> on page ati does not leave me as I get old import minecraft account but not download as I get you out ati
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#1500 [16:37] <CubeTheThird> XxJordi97xX, then you are logged in with the wrong email
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#1503 [16:42] <XxJordi97xX> still not working
#1504 [16:42] <CubeTheThird> XxJordi97xX, you logged in with a different email?
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#1508 [16:44] <XxJordi97xX> if I did and I get error and the account does not exist
#1509 [16:44] <cupcakeman1998> hi, cant login.
#1510 [16:44] <cupcakeman1998> http://paste.ubuntu.com/17380842/
#1511 [16:44] <CubeTheThird> XxJordi97xX, then it's still the wrong email
#1512 [16:44] <CubeTheThird> XxJordi97xX, if you can't find the email your account is on, you'll have to contact Mojang
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#1514 [16:44] <CubeTheThird> ??> XxJordi97xX mojang/email
#1515 [16:44] <Absol> XxJordi97xX: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1516 [16:44] <Absol> XxJordi97xX: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1517 [16:44] <CubeTheThird> cupcakeman1998, you didn't paste the full report onto the website
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#1519 [16:45] <POLOK> MMKJMJIKIHH
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#1521 [16:46] <POLOK> JJ N
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#1531 [16:50] <XxJordi97xX> I have minecraft.net account and enter Mojang and I both accounts but in neither game that I had 1 hour before had Windows 10 does windows 7 and now has something to do ?
#1532 [16:50] <CubeTheThird> XxJordi97xX, no that has nothing to do with it
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#1535 [16:52] <XxJordi97xX> and the accounts I told you in the same text as before?
#1536 [16:53] <CubeTheThird> XxJordi97xX, but you say you do not see your minecraft account on the website
#1537 [16:54] * kyle_ [kyle_@notlogged] has joined #minecrafthelp
#1538 [16:54] <kyle_> hello
#1539 [16:54] <kyle_> i need some help
#1540 [16:54] <CubeTheThird> kyle_, with?
#1541 [16:54] <kyle_> with some resource packs on minecraft
#1542 [16:54] <XxJordi97xX> account if I see her , but I did not recognize in the minecraft launcher to play the online servers.
#1543 [16:55] <CubeTheThird> kyle_, what's the problem exactly?
#1544 [16:55] <kyle_> resource packs in minecraft
#1545 [16:55] <cupcakeman1998> http://paste.ubuntu.com/17381227/
#1546 [16:55] <CubeTheThird> kyle_, yes you said that. Can you be more specific..?
#1547 [16:55] <kyle_> is it offical
#1548 [16:55] <cupcakeman1998> hi guys, i checked the emial is correct.
#1549 [16:55] <kyle_> minecraft
#1550 [16:55] <CubeTheThird> cupcakeman1998, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1551 [16:56] <kyle_> is ?
#1552 [16:56] <CubeTheThird> kyle_, sorry I don't follow. What are you asking exactly?
#1553 [16:56] <XxJordi97xX> account if I see her , but I did not recognize in the minecraft launcher to play the online servers.
#1554 [16:56] <kyle_> thanks anyways bye
#1555 [16:56] <CubeTheThird> XxJordi97xX, you see the name "XxJordi97xX" on the website?
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#1557 [16:56] <cupcakeman1998> can i download new driver for graphics cardé
#1558 [16:57] <CubeTheThird> cupcakeman1998, there are no drivers for your graphics card for windows 10
#1559 [16:57] <cupcakeman1998> ok, thank you
#1560 [16:57] <XxJordi97xX> You see my mail
#1561 [16:58] <CubeTheThird> XxJordi97xX, then your minecraft account is not on that Mojang account. It's not with that email
#1562 [16:58] <cupcakeman1998> i dont follow
#1563 [16:58] <XxJordi97xX> WTF
#1564 [16:58] <CubeTheThird> cupcakeman1998, Intel stopped supporting your graphics card years ago. The last drivers for it are for windows 7
#1565 [16:59] <cupcakeman1998> ok
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#1567 [17:00] <XxJordi97xX> have a look at minecraft.net arria I get my email and Mojang recognize me and I get the account but does not leave me to download the game as you leave ati . you're getting ?
#1568 [17:00] * julhogames [julhogames@notlogged] has quit. (Ping timeout: 195 seconds)
#1569 [17:01] <mattym> XxJordi97xX, You are able to log into a mojang account, that is understood. But that is not the account you own Minecraft on.
#1570 [17:01] <CubeTheThird> XxJordi97xX, you have a Mojang account with the email you used to login. That Mojang account does not have minecraft purchased on it. Your minecraft account is on a different Mojang account
#1571 [17:03] <XxJordi97xX> and how can I fix it ? that I enter the page minecrat.net and sends me back to pay the game but I recognize my account
#1572 [17:03] <CubeTheThird> XxJordi97xX, as I said before, you need to login with a different account, which has Minecraft on it
#1573 [17:03] <CubeTheThird> XxJordi97xX, and as I said before, if you cannot find the email for that account, you will have to contact Mojang
#1574 [17:03] <CubeTheThird> ??> XxJordi97xX mojang/email
#1575 [17:03] <Absol> XxJordi97xX: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1576 [17:03] <Absol> XxJordi97xX: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1577 [17:04] <XxJordi97xX> and start and does not work
#1578 [17:11] * XxJordi97xX [XxJordi97xX@notlogged] has quit. (Ping timeout: 195 seconds)
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#1583 [17:17] <Infinite_Gamer> After minecraft 1.10 was released whenever i create or join a world i have, once the world has loaded and im able to move, minecraft immediatlly crashes. How can i fix this?
#1584 [17:18] <spectre> having an issue with MC on Mac OS 10.11... I am trying to install Forge but when I navigate to ~/Library/Application Support/Minecraft, there is next to nothing in that folder. MC runs just fine, but there is literally only a Mods folder, and inside that REI minimap, voxelmods, and voxelmap. That..is..it...
#1585 [17:18] <webrosc> ??> spectre mods
#1586 [17:18] <Absol> spectre: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1587 [17:18] <Absol> spectre: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1588 [17:19] <spectre> this has nothing really to do with the mod... mod or no mod... the Minecraft folder in Application Support is empty (basically)
#1589 [17:19] <Infinite_Gamer> How can i fix minecraft crashing immediatlly after i load a world?
#1590 [17:19] <spectre> which seems strange.. because theres no resource pack folder or anything that should be htere
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#1592 [17:19] <CubeTheThird> Infinite_Gamer, are you able to access the game's video settings?
#1593 [17:20] <CubeTheThird> spectre, are you using the default game launcher?
#1594 [17:20] <Infinite_Gamer> no
#1595 [17:20] <CubeTheThird> Infinite_Gamer, I mean before opening a world or server
#1596 [17:20] <Infinite_Gamer> oh then yes
#1597 [17:20] <CubeTheThird> Infinite_Gamer, there, turn off the VBOs setting
#1598 [17:21] <Infinite_Gamer> ok let me try
#1599 [17:21] <Infinite_Gamer> im trying now
#1600 [17:21] <spectre> Yep. I just got a new mac and its a fresh download from minecraft.net
#1601 [17:21] <CubeTheThird> spectre, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1605 [17:22] <Infinite_Gamer> Hey it worked CubeTheThird! Thank you for the help!
#1606 [17:22] <CubeTheThird> Infinite_Gamer, glad it worked!
#1607 [17:23] <Infinite_Gamer> ok thank you so much
#1608 [17:23] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#1609 [17:23] <spectre> It points to /Users/me/LIbrary/Application Support/Minecraft....the same place ive been looking.
#1610 [17:23] <spectre> its bananas.. ive never encountered such silliness
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#1613 [17:24] <xJoJo__> I Have a Pixel Format Not Accelerated error when I try to open Minecraft
#1614 [17:24] <spectre> wish I could post a screenshot of what I see to help. :-/
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#1619 [17:26] <CubeTheThird> spectre, did you create a separate launcher profile with a different folder?
#1620 [17:26] <CubeTheThird> xJoJo__, do you have a dxdiag report?
#1621 [17:26] * ilikecorndogs [ilikecorndogs@notlogged] has joined #minecrafthelp
#1622 [17:26] <xJoJo__> yes
#1623 [17:26] <pinknate4> Minecraft is glitching out for me and I need help with fixing it
#1624 [17:26] * Infinite_Gamer [Infinite_Gamer@notlogged] has quit. (Ping timeout: 195 seconds)
#1625 [17:27] <spectre> There is only one profile that has been created
#1626 [17:27] * mateus [mateus@notlogged] has quit. (Client Quit)
#1627 [17:27] <CubeTheThird> xJoJo__, give a URL to it here
#1628 [17:27] <CubeTheThird> pinknate4, can you elaborate on that
#1629 [17:28] <CubeTheThird> ??> spectre launcher/log
#1630 [17:28] <xJoJo__> ok its, http://paste.ubuntu.com/17382139/
#1631 [17:28] <Absol> spectre: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1632 [17:28] <Absol> spectre: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1633 [17:28] <pinknate4> I dont know what elaborate meanz
#1634 [17:28] <CubeTheThird> pinknate4, explain in more detail what you mean
#1635 [17:29] <pinknate4> Evry time I get on minecraft, It turns off by itself and glitches very badly
#1636 [17:29] <CubeTheThird> xJoJo__, try download and install radeon software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1637 [17:29] <CubeTheThird> pinknate4, do you get an error message or a crash report?
#1638 [17:30] <pinknate4> Crash report and error message.
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#1640 [17:30] <CubeTheThird> pinknate4, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1641 [17:30] <xJoJo__> ok I Will Be Right back To Tell You The Result
#1642 [17:30] <pinknate4> I already coppied it
#1643 [17:30] <spectre> ha! i just figured it out. It didnt like the first profile... created a new one... and all of the missing folders populated in ~/minecraft
#1644 [17:30] <spectre> weird.
#1645 [17:32] <CubeTheThird> huh.. well that's good
#1646 [17:32] <CubeTheThird> pinknate4, give the link to your paste here
#1647 [17:32] <spectre> Thanks for the help though. I didnt know this chat even existed until today..lol
#1648 [17:32] <pinknate4> System Information ------------------ Time of this report: 6/15/2016, 15:11:18 Machine name: WILTROUTFAMILY Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 660 BIOS: BIOS Date: 05/13/13 18:18:42 Ver: 04.06.05 Processor: Intel(R) Core(TM
#1649 [17:32] <spectre> have a good one all
#1650 [17:32] <CubeTheThird> pinknate4, paste it onto http://paste.ubuntu.com not here
#1651 [17:32] <pinknate4> I did
#1652 [17:33] <CubeTheThird> pinknate4, then give the website address to that paste here
#1653 [17:33] <pinknate4> How?
#1654 [17:33] <CubeTheThird> pinknate4, copy it from the top of your browser (you can press f6 to highlight it) and paste it here
#1655 [17:34] <pinknate4> http://paste.ubuntu.com/
#1656 [17:35] <CubeTheThird> pinknate4, you have to submit the paste first with the 'paste!' button. Be sure to put something in the Poster box
#1657 [17:36] <pinknate4> whats the poster box?
#1658 [17:36] * spectre [spectre@notlogged] has quit. (Ping timeout: 195 seconds)
#1659 [17:36] <webrosc> pinknate4, your name, or whatever you want to put
#1660 [17:37] * Xcarlos_PVP [Xcarlos_PVP@notlogged] has joined #minecrafthelp
#1661 [17:38] <pinknate4> u gies i dont get what your saying. i paste the website name into the text box thing
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#1663 [17:38] <pinknate4> rite?
#1664 [17:39] * Perk [Perk@notlogged] has joined #minecrafthelp
#1665 [17:39] <CubeTheThird> pinknate4, put something in the Poster box. Put the report in the Contents box. Press the 'paste!' button at the bottom, then give the website address of that here
#1666 [17:40] * ilikecorndogs [ilikecorndogs@notlogged] has quit. (Quit: Web client closed)
#1667 [17:40] <pinknate4> where is the poster box?
#1668 [17:40] <CubeTheThird> pinknate4, above the contents box?
#1669 [17:41] <CubeTheThird> pinknate4, above the Syntax box actually
#1670 [17:41] <pinknate4> where on the screen?
#1671 [17:42] <CubeTheThird> pinknate4, .. at the top, below the title?
#1672 [17:43] <Perk> my minecraft cant connect to the servers. it says "SocketException: Unrecognized windows sockets error: 10106: create" ive tried updating my java and reinstalling the launcher
#1673 [17:43] * test [test@notlogged] has joined #minecrafthelp
#1674 [17:43] <CubeTheThird> ??> Perk win/cmd/admin
#1675 [17:43] <Absol> Perk: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#1676 [17:44] * PremiuMike [PremiuMike@notlogged] has joined #minecrafthelp
#1677 [17:44] * test is now known as Guest4126
#1678 [17:44] <Perk> ok
#1679 [17:44] <Perk> done
#1680 [17:44] <pinknate4> whatz it caled?
#1681 [17:45] <CubeTheThird> Perk, there,run this command: netsh winsock reset
#1682 [17:45] <CubeTheThird> I g2g
#1683 [17:45] <PremiuMike> Is it possible to play with my friend when i got win10 and they not? because of this xbox thning
#1684 [17:45] <Perk> it says ihave to restart now
#1685 [17:45] <Perk> restart my comput
#1686 [17:45] <Perk> er
#1687 [17:46] <mattym> Perk, Then restart
#1688 [17:46] <Perk> ok brb
#1689 [17:46] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1690 [17:46] <mattym> PremiuMike, Are they also on the Windows 10 Edition, or Pocket Edition?
#1691 [17:46] <PremiuMike> WIN7
#1692 [17:46] <mattym> PremiuMike, Then no
#1693 [17:47] <PremiuMike> nice i have minecraft since beta and now i can play with my friends anymore... than i have to say bye bye minecraft thats very bad... thanks for the answer!
#1694 [17:48] <pinknate4> NO ONE CAN ANSWER MY QUESTION!!!!! HOW DO I FIX MINECRAFT FROM CRASHING
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#1696 [17:48] <mattym> pinknate4, Get the log you were aksed for in the correct we and we can help
#1697 [17:49] <xJoJo__> Hey CubeTheThird I Downloaded the thing you told me to i runed the installer, and everything and im still getting the error
#1698 [17:50] <pinknate4> what log?
#1699 [17:50] <mattym> xJoJo__, Did the install finish
#1700 [17:50] <mattym> ??> pinknate4 win/dxdiag
#1701 [17:50] * Perk [Perk@notlogged] has quit. (Ping timeout: 195 seconds)
#1702 [17:50] <Absol> pinknate4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1703 [17:50] <mattym> pinknate4, Follow all the instructions form the link Absol provided
#1704 [17:50] <xJoJo__> yes it did
#1705 [17:50] <mattym> xJoJo__, Then restart the computer, and try the game after that
#1706 [17:50] <xJoJo__> ok i will do that, thank you
#1707 [17:51] <pinknate4> whats absol
#1708 [17:51] <azmi2299> absol is a bot
#1709 [17:51] <mattym> pinknate4, Read the stuff in the chat, its not to hard to figure out what im talking about
#1710 [17:51] <azmi2299> just follow what he is telling yku to do
#1711 [17:51] <azmi2299> *you
#1712 [17:52] <pinknate4> I found a soloution by guys thx for helping me.
#1713 [17:52] * pinknate4 [pinknate4@notlogged] has quit. (Quit: Web client closed)
#1714 [17:53] <webrosc> o.O
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#1717 [17:53] <joko> hello
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#1721 [17:55] <Perk> Thanks guys!
#1722 [17:55] <joko> my minecraft will not work i have tried everything and it keeps instant crashing
#1723 [17:56] <joko> i would like help with this
#1724 [17:56] <mattym> ??> joko launcher/crash-log
#1725 [17:56] <Absol> joko: We need to see your crash log, which appears after a crash.
#1726 [17:56] <Absol> joko: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1727 [17:57] <joko> ok one sec
#1728 [17:58] <dfdf> I open my minecraft and it appears the MOJANG screen and inmidiatly closes, what can I do ?
#1729 [17:58] * Perk [Perk@notlogged] has quit. (Ping timeout: 195 seconds)
#1730 [17:59] <mattym> dfdf, No error or crash log?
#1731 [17:59] <dfdf> no
#1732 [17:59] * Perk [Perk@notlogged] has joined #minecrafthelp
#1733 [17:59] <mattym> ??> dfdf launcher/log
#1734 [17:59] <Absol> dfdf: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1735 [17:59] <Absol> dfdf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1736 [17:59] <Perk> Minecraft is running super slow
#1737 [17:59] * xJoJo__ [xJoJo__@notlogged] has joined #minecrafthelp
#1738 [17:59] <joko> so is the crash log when it says close or fix problem?
#1739 [18:00] <mattym> joko, Yes, did you click the part that says fix the problem and follow those instructions?
#1740 [18:00] <joko> yes
#1741 [18:00] <dfdf> it doesnt appears nothing
#1742 [18:00] <mattym> joko, Then get me the link those instructions had you make
#1743 [18:01] <dfdf> yes
#1744 [18:01] <mattym> ??> dfdf launcher/open
#1745 [18:01] <Absol> dfdf: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1746 [18:01] <mattym> dfdf, Do the instructions from Absol , then get me the launcher log
#1747 [18:02] <dfdf> ok, thanks
#1748 [18:02] <joko> hey so you want the link to what fix problems sent me to?
#1749 [18:02] <xJoJo__> I Need Help I Reinstaled my Graphics Driver And I Am Still Getting a Pixel Format Not Accelerated When I Start Minecraft
#1750 [18:03] <mattym> joko, It should have given you instructions on how to obtain a dxdiag and how to put it onto a paste.ubuntu link
#1751 [18:03] <Perk> i dont know why its running slow the launcher runs fine but when minecraft 1.1 comes up it is insanely slow
#1752 [18:03] <mattym> joko, I need the paste.ubuntu link to your log
#1753 [18:03] <mattym> ??> Perk win/dxdiag
#1754 [18:03] <Absol> Perk: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1755 [18:03] <mattym> Perk, Get me the info from the link Absol sent
#1756 [18:03] * DemonDasher [DemonDasher@notlogged] has joined #minecrafthelp
#1757 [18:04] <mattym> xJoJo__, Can you get me a new dxdiag report
#1758 [18:04] <xJoJo__> ok, http://paste.ubuntu.com/17382139/
#1759 [18:04] <joko> it told me how to do my "dxdiag" then said look for manufacture
#1760 [18:04] <mattym> xJoJo__, a new report, not the one from before
#1761 [18:05] <xJoJo__> ok Brb
#1762 [18:05] <mattym> joko, Go here, follow the instructions http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1763 [18:05] <DemonDasher> Whenever I try to get on Minecraft it crashes. Can someone help me. Here is the link to my dxdiag report http://paste.ubuntu.com/17383316/
#1764 [18:05] * dfdf [dfdf@notlogged] has quit. (Ping timeout: 195 seconds)
#1765 [18:06] <mattym> DemonDasher, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1766 [18:06] <Perk> ------------------ System Information ------------------ Time of this report: 6/15/2016, 17:04:51 Machine name: PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: h8-1234 BIOS: BIOS Date: 12/03/12 16:31:29 Ver: 04.06.05 Processor
#1767 [18:06] <mattym> Perk, Follow ALL the instructions
#1768 [18:06] <DemonDasher> Ok. Thank you mattym.
#1769 [18:07] * alice [alice@notlogged] has quit. (Quit: Web client closed)
#1770 [18:07] <Perk> http://paste.ubuntu.com/17383441/
#1771 [18:07] <Perk> my bad
#1772 [18:07] <Perk> haha
#1773 [18:08] <mattym> Perk, You started up version 1.10 right?
#1774 [18:08] <Perk> yes
#1775 [18:08] <Perk> thats when it runs slow
#1776 [18:08] <xJoJo__> http://paste.ubuntu.com/17383456/
#1777 [18:08] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1778 [18:08] <mattym> Perk, From the main menu go into Options then Video Settings. Scroll to the bottom, make sure Use VBO is on
#1779 [18:09] * bigdave [bigdave@notlogged] has joined #minecrafthelp
#1780 [18:09] <joko> so i did what the link said now i send the link to it all right?
#1781 [18:10] <mattym> joko, Yes
#1782 [18:10] <azmi2299> mattym: are you reading the error log
#1783 [18:10] <Perk> its on
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#1785 [18:10] <mattym> xJoJo__, Ok looks like the driver install failed
#1786 [18:10] <joko> http://paste.ubuntu.com/17383484/
#1787 [18:10] <mattym> xJoJo__, Can you find me your HP product number
#1788 [18:10] <mattym> joko, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1789 [18:10] <xJoJo__> ok where can i Find That? Just To Be Sure
#1790 [18:10] <mattym> xJoJo__, One second
#1791 [18:11] <mattym> ??> xJoJo__ hp/oem/product-number
#1792 [18:11] <mattym> ??> xJoJo__ oem/hp/product-number
#1793 [18:11] <Absol> xJoJo__: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1794 [18:11] <joko> alright thank you for your help
#1795 [18:11] <Absol> xJoJo__: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1796 [18:11] <mattym> xJoJo__, Try the info from Absol
#1797 [18:12] <Perk> the VBOs are on
#1798 [18:12] <mattym> Perk, Whats Render Distance at?
#1799 [18:12] * Nicktaf [Nicktaf@notlogged] has joined #minecrafthelp
#1800 [18:12] <Perk> 8 chunks
#1801 [18:13] <Nicktaf> My driver card is outdated and i haev followed all the instructions to fix it but errors keep occuring. here is a link that i made:
#1802 [18:13] <mattym> Perk, Are you running other programs at the same time as Minecraft?
#1803 [18:13] <Nicktaf> http://paste.ubuntu.com/17383523/
#1804 [18:13] <Nicktaf> no
#1805 [18:13] <mattym> Nicktaf, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1806 [18:13] <Perk> just the internet
#1807 [18:14] <mattym> Perk, Try lowering some of the other settings in video settings, see if anyting improves it
#1808 [18:14] <Nicktaf> how do i downgrade
#1809 [18:14] <mattym> Nicktaf, When did you update to Win10?
#1810 [18:14] <Nicktaf> about a month ago
#1811 [18:14] <mattym> Nicktaf, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1812 [18:14] <Nicktaf> and it did it automatically
#1813 [18:14] <mattym> Nicktaf, Try that ^
#1814 [18:14] <mattym> Nicktaf, If you dont get that option, then you need to do a full install of Windows 7
#1815 [18:15] <Perk> alright thanks for the help its working now :)
#1816 [18:16] <xJoJo__> Ok My Product Number Is F9H60UA#ABA
#1817 [18:16] <mattym> xJoJo__, Ok one moment
#1818 [18:18] <mattym> xJoJo__, Ok try this driver instead http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73276.exe
#1819 [18:18] <xJoJo__> ok i will do that, will i have to restart my computer afterwards?
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#1826 [18:23] <Sean> My Minecraft gift code isnt working
#1827 [18:27] * Beerrnnii [Beerrnnii@notlogged] has joined #minecrafthelp
#1828 [18:28] <Beerrnnii> How do i make a server
#1829 [18:28] <mattym> ??> Beerrnnii mp/server-setup
#1830 [18:28] <Absol> Beerrnnii: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#1833 [18:29] <Sean> Haii
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#1835 [18:30] <runner2150> I bought the mac version of minecraft and got the link and downloaded and put in applications but keeps telling me that is corrupted and will not open
#1836 [18:30] * garry [garry@notlogged] has joined #minecrafthelp
#1837 [18:30] <Sean> Skype me @Sean.Tate01 i can help you setup and create your server
#1838 [18:30] * Lord_Ralex kicked Sean from #minecrafthelp (Reason: ean :Sean)
#1839 [18:31] * Om4rGamer21_ [Om4rGamer21_@notlogged] has joined #minecrafthelp
#1840 [18:31] <mattym> runner2150, Your getting that error on a Mac?
#1841 [18:31] <xJoJo__> mattym, How Long Will The Instaler take?
#1842 [18:31] <mattym> xJoJo__, No idea
#1843 [18:31] <runner2150> Yes on mac
#1844 [18:32] <mattym> runner2150, Are you sure you downloaded the Mac version of the launcher? What does the file name end with?
#1845 [18:32] * lord721299 [lord721299@notlogged] has joined #minecrafthelp
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#1847 [18:32] <lord721299> help
#1848 [18:32] <runner2150> minecraft-7.dmg Yes and it for the mac version OS X
#1849 [18:33] <mattym> runner2150, Im honestly not sure what causes it to give you that error on a Mac
#1850 [18:33] <SrMoha99> ayuda
#1851 [18:33] <lord721299> window7
#1852 [18:33] <lord721299> i nead help
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#1855 [18:34] <SrMoha99> alguien que hable español que me ayude ?
#1856 [18:34] <mattym> ??> SrMoha99 lang/es
#1857 [18:34] <Absol> SrMoha99: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1858 [18:34] <runner2150> me either have done it 6 times now and continue to get the error. Will try and get money back
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#1861 [18:35] <SrMoha99> Help get me wrong crash report
#1862 [18:36] <mattym> ??> SrMoha99 launcher/crash-log
#1863 [18:36] <Absol> SrMoha99: We need to see your crash log, which appears after a crash.
#1864 [18:36] <Absol> SrMoha99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1865 [18:36] <SrMoha99> http://paste.ubuntu.com/17384005/
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#1870 [18:39] <mattym> SrMoha99, Download and Install the file from this page http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2032
#1871 [18:39] <Zeran> I have a problem with migrating my account since its an old account and get on the email can someone help me out?
#1872 [18:39] <_McDuff_> Hi. I've got windows vista on my comp, and every time I get to the Minecraft title screen it says 'Old graphics card detected; this may prevent you from playing in the future as OpenGL 2.0 will be required.' But whenever I try to download it, it says it's not compatible. has anyone got any idea what to try next?
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#1875 [18:39] <webrosc> ??> _McDuff_ win/dxdiag
#1876 [18:39] <Absol> _McDuff_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1877 [18:40] <mattym> Zeran, Do you mean you cant access the email that is associated with the account?
#1878 [18:40] * Om4rGamer21_ [Om4rGamer21_@notlogged] has quit. (Quit: Web client closed)
#1879 [18:40] <Zeran> Yes!
#1880 [18:40] <mattym> ??> Zeran mojang/email
#1881 [18:40] <Absol> Zeran: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1882 [18:40] <Absol> Zeran: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1883 [18:40] <mattym> Zeran, Fill out the form Absol linked
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#1895 [18:53] <Om4rGamer21> http://paste.ubuntu.com/17384547/
#1896 [18:55] <webrosc> Om4rGamer21, one moment
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#1898 [18:55] <Om4rGamer21> ok
#1899 [18:55] <webrosc> Om4rGamer21, download and install the exe here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#1906 [18:59] <SrMoha99> install after this I do http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2032
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#1909 [19:00] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1910 [19:01] <_McDuff__> Hi Absol. I did everything the site told me
#1911 [19:01] <bob2005> failed to connect to server java.lang.nullpointerexception: group
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#1913 [19:01] <bob2005> help me!
#1914 [19:01] * DemonDasher [DemonDasher@notlogged] has quit. (Quit: Web client closed)
#1915 [19:01] <webrosc> _McDuff__, post your link then
#1916 [19:01] * _McDuff_ [_McDuff_@notlogged] has quit. (Quit: Web client closed)
#1917 [19:02] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1918 [19:02] <webrosc> bob2005, what antivirus do you use?
#1919 [19:02] <bob2005> none
#1920 [19:02] <webrosc> SrMoha99, download then install the file you were told to, once done reboot computer and try minecraft
#1921 [19:02] <webrosc> ??> bob2005 tools/hjt
#1922 [19:02] <Absol> bob2005: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1923 [19:02] <Absol> bob2005: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1924 [19:03] <Om4rGamer21> http://paste.ubuntu.com/17384547/
#1925 [19:04] <webrosc> Om4rGamer21, download and install the file i linked to you
#1926 [19:04] <webrosc> <webrosc> Om4rGamer21, download and install the exe here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1927 [19:04] <_McDuff__> http://paste.ubuntu.com/17384913/
#1928 [19:04] <webrosc> _McDuff__, your computer is too old for minecraft
#1929 [19:05] <_McDuff__> figured as much bugger it thanks
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#1934 [19:07] <Coff33Gamer> I keep trying to log into any of the vox servers and it gives me the message "internal exception: java.io.IOException-- an existing connection was forcibly closed by the remote host... how do I fix that?
#1935 [19:08] * ToxicGamerHazard [ToxicGamerHazard@notlogged] has joined #minecrafthelp
#1936 [19:08] * ToxicGamerHazard [ToxicGamerHazard@notlogged] has quit. (Client Quit)
#1937 [19:09] <bob2005> http://paste.ubuntu.com/17385057/
#1938 [19:09] * SrMoha99 [SrMoha99@notlogged] has quit. (Ping timeout: 195 seconds)
#1939 [19:09] <bob2005> http://paste.ubuntu.com/17385057/ (bob2005)
#1940 [19:10] <bob2005> hello?
#1941 [19:10] <mattym> bob2005, What was your initial issue again?
#1942 [19:10] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#1943 [19:11] <bob2005> hello?
#1944 [19:11] <webrosc> bob2005, you said no antivirus? you have avast
#1945 [19:11] <bob2005> but it is off
#1946 [19:12] <bob2005> i do not use it
#1947 [19:12] <bob2005> helloo?
#1948 [19:12] <bob2005> i need to go a.s.a.p.
#1949 [19:12] * webrosc spies a hijacker in your system
#1949 [19:13] <webrosc> ??> bob2005 av/adwcleaner
#1950 [19:13] <Absol> bob2005: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1951 [19:13] <Absol> bob2005: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1952 [19:13] <webrosc> ??> bob2005 av/malwarebytes
#1953 [19:13] <Absol> bob2005: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1954 [19:13] <Absol> bob2005: Download it here: http://www.malwarebytes.org/
#1955 [19:13] <webrosc> run full scans with both of them
#1956 [19:14] <urielsalis> and delete everything it finds
#1957 [19:14] * antonio948 [antonio948@notlogged] has joined #minecrafthelp
#1958 [19:14] <bob2005> i have malware-bytes pro
#1959 [19:14] <webrosc> ??> bob2005 av/mcafee/uninstall
#1960 [19:14] <Absol> bob2005: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1961 [19:14] <bob2005> it did not find anything
#1962 [19:14] <webrosc> also you seems to have remnants of mcafee
#1963 [19:17] <webrosc> also the VPN maybe part of the issue?
#1964 [19:18] <bob2005> no i do not have a vpn
#1965 [19:18] * kety [kety@notlogged] has joined #minecrafthelp
#1966 [19:18] <webrosc> yes you do
#1967 [19:18] <kety> si
#1968 [19:19] <kety> como puedo solucinar q en minecraft no me coje estoy en windouns 10
#1969 [19:19] <webrosc> bob2005, O4 - HKCU\..\Run: [CyberGhost] "C:\Program Files\CyberGhost 5\CyberGhost.EXE" /autostart
#1970 [19:19] <webrosc> thats a VPN
#1971 [19:19] <kety> como asi q vpn
#1972 [19:19] <webrosc> ??> kety lang/es
#1973 [19:19] <Absol> kety: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1974 [19:20] * bob2005_ [bob2005_@notlogged] has joined #minecrafthelp
#1975 [19:20] <kety> como haci q vpn
#1976 [19:20] <webrosc> kety, English please
#1977 [19:20] <kety> yes
#1978 [19:20] <Om4rGamer21> then what i do after installet
#1979 [19:21] <bob2005_> failed to connect to server java.lang.nullpointerexception: group
#1980 [19:21] <webrosc> Om4rGamer21, reboot computer, then try minecraft
#1981 [19:21] <webrosc> bob2005_, yes we know, do as told
#1982 [19:21] <bob2005_> i just did
#1983 [19:21] <webrosc> run malware scans, remove mcafee and the VPN
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#1985 [19:21] <kety> like VPN
#1986 [19:22] <webrosc> kety, do you need help?
#1987 [19:22] <kety> YES YOU SPEEK SPANISH
#1988 [19:22] <webrosc> no, we only speak English here
#1989 [19:22] * SrMoha99 [SrMoha99@notlogged] has joined #minecrafthelp
#1990 [19:23] <kety> whath
#1991 [19:23] <webrosc> ??> kety lang/es
#1992 [19:23] <Absol> kety: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1993 [19:24] <kety> as I do to fix the minecraft for Windows 10
#1994 [19:24] <webrosc> kety, explain the issue
#1995 [19:24] * antonio948 [antonio948@notlogged] has quit. (Quit: Web client closed)
#1996 [19:25] <Om4rGamer21> i can't join mincraft ,i clik play then nathing
#1997 [19:25] * brayan [brayan@notlogged] has joined #minecrafthelp
#1998 [19:25] <SrMoha99> Already install that they told me and restart my computer and follow the same
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#2000 [19:26] <kety> load but can not send grabs a download to download minecraft
#2001 [19:27] <kety> someone help me with the problem
#2002 [19:30] <kety> helloo
#2003 [19:30] <kety> Hello
#2004 [19:30] * Om4rGamer21 [Om4rGamer21@notlogged] has quit. (Ping timeout: 195 seconds)
#2005 [19:30] <kety> [19:35] == Om4rGamer21
#2006 [19:30] * poolboy8 [poolboy8@notlogged] has joined #minecrafthelp
#2007 [19:31] <kety> help
#2008 [19:31] <kety> help
#2009 [19:31] * poolboy8 [poolboy8@notlogged] has quit. (Client Quit)
#2010 [19:31] <kety> help mi problem
#2011 [19:31] <webrosc> kety, you are not making sense, explain exactly the issue
#2012 [19:31] <kety> with momen plis
#2013 [19:32] <kety> I send what the minecraft
#2014 [19:33] <kety> He commanded what the minecraft
#2015 [19:33] <kety> Attempting to download C:\Users\DANIELA\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput-platform\2.0.5\jinput-platform-2.0.5-natives-windows.jar for job 'Version & Libraries'... (try 0) [19:20:43 INFO]: Attempting to download C:\Users\DANIELA\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch\6.5\twitch-6.5.jar for job 'Version & Libraries'... (try 0) [19:20:43 INFO]: Attempting to download C:\Users\DANIELA\AppData\Roaming\.minecraft\librar
#2016 [19:34] <webrosc> kety, post the crash to paste.ubuntu.com then link that here
#2017 [19:34] <kety> this is what it says
#2018 [19:35] * andresito [andresito@notlogged] has joined #minecrafthelp
#2019 [19:35] * MrChan [MrChan@notlogged] has joined #minecrafthelp
#2020 [19:36] <MrChan> minecraft crashing
#2021 [19:36] <MrChan> unidenti[08:26:44] [Thread-5/ERROR]: Error in class 'CodecJOrbis' [08:26:44] [Thread-5/ERROR]: Ogg header not recognized in method 'readHeader'. [08:26:44] [Thread-5/ERROR]: Error in class 'CodecJOrbis' [08:26:44] [Thread-5/ERROR]: Error reading the header
#2022 [19:36] * bob2005 [bob2005@notlogged] has joined #minecrafthelp
#2023 [19:36] <webrosc> ?? paste
#2024 [19:36] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2025 [19:36] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2026 [19:36] <kety> grace for not helping
#2027 [19:37] <bob2005> help me please!
#2028 [19:37] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2029 [19:37] <webrosc> bob2005, did you do EVERYTHING you were told to do?
#2030 [19:37] <bob2005> yes i did
#2031 [19:37] <webrosc> including removing the VPN and mcafee?
#2032 [19:37] <bob2005> yes
#2033 [19:37] <kety> liar
#2034 [19:37] <urielsalis> and malwarebytes and adwcleaner scan?
#2035 [19:37] <webrosc> ??> bob2005 tools/hjt
#2036 [19:37] <Absol> bob2005: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2037 [19:37] <Absol> bob2005: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2038 [19:37] <bob2005> ok
#2039 [19:37] <SrMoha99> Already install that they told me and restart my computer and follow the same
#2040 [19:38] <webrosc> kety, either do as you are told or leave, do not tell others they are liers
#2041 [19:38] <webrosc> ??> SrMoha99 win/dxdiag
#2042 [19:38] <Absol> SrMoha99: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2043 [19:38] <MrChan> http://www.mcgamer.net/threads/error-in-class-codecjorbis.196896/
#2044 [19:39] <MrChan> http://paste.ubuntu.com/17385827/
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#2047 [19:39] <kety> not not only was to bob2005
#2048 [19:39] <webrosc> MrChan, and the rest of the crash?
#2049 [19:39] <bob2005> http://paste.ubuntu.com/17385890/
#2050 [19:40] <webrosc> bob2005, the VPN is still there
#2051 [19:40] <bob2005> witch one?
#2052 [19:40] <webrosc> cyberghost
#2053 [19:40] <kety> a witch
#2054 [19:41] <SrMoha99> http://paste.ubuntu.com/17385920/
#2055 [19:41] <kety> what to fack
#2056 [19:41] <bob2005> oh
#2057 [19:41] <kety> good bye
#2058 [19:41] * eliezerk47_ [eliezerk47_@notlogged] has joined #minecrafthelp
#2059 [19:41] <MrChan> http://paste.ubuntu.com/17385925/
#2060 [19:41] <webrosc> MrChan, thats not a crash report
#2061 [19:41] <webrosc> MrChan, thats not a crash report
#2062 [19:41] * kety [kety@notlogged] has left #minecrafthelp
#2063 [19:41] <bob2005> now it is gone
#2064 [19:42] <MrChan> http://paste.ubuntu.com/17385976/
#2065 [19:42] <MrChan> Its not a crash report either
#2066 [19:43] <bob2005> http://paste.ubuntu.com/17385991/ (bob2005)
#2067 [19:43] <webrosc> MrChan, well you said its crashing, so we need the crash report
#2068 [19:43] <bob2005> hello?
#2069 [19:43] * eliezerk47 [eliezerk47@notlogged] has quit. (Client Quit)
#2070 [19:43] * eliezerk47_ [eliezerk47_@notlogged] has quit. (Client Quit)
#2071 [19:43] <webrosc> bob2005, you still have a browser hijack on your system
#2072 [19:44] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#2073 [19:44] <MrChan> The case is that it just does not respond, no crash report was sent to me
#2074 [19:44] <bob2005> so how do i remove it
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#2076 [19:45] <bob2005> how do i remove it?
#2077 [19:46] <SrMoha99> webrosc ?
#2078 [19:46] <webrosc> bob2005, first, learn a little patience
#2079 [19:46] <webrosc> bob2005, http://remove-browser-hijackers.com/windowsxlive-net/
#2080 [19:46] <webrosc> SrMoha99, from what i see you did not install the drivers you were told to
#2081 [19:47] <MrChan> Minecraft simply ended in bad state. No crashes but minecraft freezes and does not respond after 2 minutes of gameplay.
#2082 [19:47] <webrosc> MrChan, are you using any mods or resource packs?
#2083 [19:47] <MrChan> nothing
#2084 [19:47] <webrosc> ??> MrChan win/reinst
#2085 [19:47] <Absol> MrChan: You may need to reinstall the locally installed files that Minecraft puts into place.
#2086 [19:47] <Absol> MrChan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2087 [19:48] * Om4rGamer21 [Om4rGamer21@notlogged] has joined #minecrafthelp
#2088 [19:48] <MrChan> I tried reinstalling twice already
#2089 [19:48] <MrChan> but it did not work in my case
#2090 [19:48] <SrMoha99> webrosc I passed a link between and install it
#2091 [19:49] <bob2005> ok i removed it with that program i think
#2092 [19:49] <bob2005> now is it removed?
#2093 [19:50] <Om4rGamer21> why it dasn't work i restart the combuter thrn i open minecraft but not working
#2094 [19:50] * webrosc uses mind reading over the internet
#2094 [19:50] <Om4rGamer21> then*
#2095 [19:50] <bob2005> http://paste.ubuntu.com/17386162/
#2096 [19:50] <webrosc> bob2005, can't tell with mind reading, reboot computer
#2097 [19:51] <Om4rGamer21> help me
#2098 [19:52] <Om4rGamer21> pleese tell me wthat i can do
#2099 [19:52] <MrChan> Be patient please
#2100 [19:52] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#2101 [19:53] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has joined #minecrafthelp
#2102 [19:53] <xXMysteryGamerXx> Hi
#2103 [19:53] * brandon__ [brandon__@notlogged] has quit. (Ping timeout: 195 seconds)
#2104 [19:54] <Om4rGamer21> hello
#2105 [19:54] <SrMoha99> help
#2106 [19:54] <xXMysteryGamerXx> When I Go On A Minecraft Server Multiplayer or singleplayer my game crashes i also cant play online it just puts me in offline
#2107 [19:54] <Om4rGamer21> enybadey her ?
#2108 [19:56] <Om4rGamer21> http://paste.ubuntu.com/17386333/
#2109 [19:56] <Om4rGamer21> ?????
#2110 [19:57] * bob2005 [bob2005@notlogged] has quit. (Ping timeout: 195 seconds)
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#2112 [19:58] * bob2005 [bob2005@notlogged] has joined #minecrafthelp
#2113 [19:59] <bob2005> bob2005
#2114 [19:59] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2115 [20:00] <bob2005> webrosc?
#2116 [20:00] * SrMoha99 [SrMoha99@notlogged] has quit. (Quit: Web client closed)
#2117 [20:00] <bob2005> hello?
#2118 [20:00] <Om4rGamer21> http://paste.ubuntu.com/17386333/
#2119 [20:01] <bob2005> help?
#2120 [20:01] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2121 [20:01] * MEMO [MEMO@notlogged] has quit. (Ping timeout: 195 seconds)
#2122 [20:01] <bob2005> i neede help!
#2123 [20:01] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2124 [20:02] <webrosc> ??> bob2005 scold/pm
#2125 [20:02] <Absol> bob2005: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2126 [20:02] <webrosc> and spamming chat won't get help faster
#2127 [20:02] <MrChan> @webrosc THANK YOU SO MUCH
#2128 [20:03] <bob2005> it says he is buisy
#2129 [20:03] <webrosc> bob2005, READ what Absol just said
#2130 [20:03] * webrosc gets annoyed when people ignore things
#2130 [20:03] <bob2005> ok
#2131 [20:03] * webrosc doesn't like to help people who annoy him
#2131 [20:03] <bob2005> ok
#2132 [20:03] <bob2005> failed to connect to server java.lang.nullpointerexception: group
#2133 [20:04] * Afootpluto [Afootpluto@notlogged] has joined #minecrafthelp
#2134 [20:05] * bruno [bruno@notlogged] has joined #minecrafthelp
#2135 [20:06] <Om4rGamer21> @webrosc
#2136 [20:06] <Om4rGamer21> please help me
#2137 [20:06] <bob2005> but how do i remove the virus
#2138 [20:06] <Om4rGamer21> ican't openet
#2139 [20:06] <bob2005> if you are not buisy @webrosc
#2140 [20:07] <mattym> Om4rGamer21, One moment
#2141 [20:07] <mattym> ??> bob2005 av/adwcleaner
#2142 [20:07] <Absol> bob2005: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2143 [20:07] <Absol> bob2005: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2144 [20:07] <bob2005> i alredy did with webrosc
#2145 [20:07] <bob2005> and i restarted
#2146 [20:07] <Om4rGamer21> @mattym ok
#2147 [20:08] <mattym> Om4rGamer21, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81500
#2148 [20:08] <mattym> bob2005, Did you Clean all the items it found from the scan?
#2149 [20:08] <bob2005> yes i did
#2150 [20:08] <mattym> bob2005, Get me a new HJT report
#2151 [20:08] <bob2005> ok
#2152 [20:09] <bob2005> http://paste.ubuntu.com/17386700/
#2153 [20:10] <bob2005> i got to go sleep please hurry
#2154 [20:10] <mattym> bob2005, Werent you told to unistall Avast?
#2155 [20:10] <bob2005> i did
#2156 [20:10] <mattym> bob2005, Nope, its still there
#2157 [20:10] <Om4rGamer21> @mattym error
#2158 [20:10] <mattym> Om4rGamer21, What did it say
#2159 [20:11] <bob2005> so how do i remove it it is not in add/remove programs in control panel
#2160 [20:11] <mattym> bob2005, Go to the Avast Site and see if they have a tool to remove it
#2161 [20:12] <bob2005> ok
#2162 [20:13] <bob2005> i am currently removing avast with there tool
#2163 [20:13] <bob2005> ok i uninstalled it what now?
#2164 [20:13] <Om4rGamer21> @mattym ti say like thes this computer does not meet the minimum requirements for installing the soft ware
#2165 [20:14] <bob2005> mattym i need to go
#2166 [20:15] <bob2005> just send instructions to robbyvolik@gmail.com bye.
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#2168 [20:15] * MrChan [MrChan@notlogged] has quit. (Quit: Web client closed)
#2169 [20:15] <webrosc> bob2005, we will not email assist you, just return tomorrow or whenever
#2170 [20:15] <bob2005> again robbyvolik@gmail.com regarding bob2005 failed to connect to server java.lang.nullpointerexception: group
#2171 [20:15] <bob2005> bye
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#2177 [20:20] <Honey_Lava> When I play minecraft it always crashes when i boot it up and brings up a crash report
#2178 [20:20] <CubeTheThird> Honey_Lava, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2179 [20:20] <AnarchySage> random question, if im not getting any villager spawns in the villages, where does the game store villager file?
#2180 [20:20] * ldog [ldog@notlogged] has joined #minecrafthelp
#2181 [20:21] <CubeTheThird> AnarchySage, I don't believe there's a dedicated file for villagers, if that's what you're getting at
#2182 [20:22] <AnarchySage> hmm, i deleted chunks from my world and regenned and they dont have any villagers in the village
#2183 [20:22] <ldog> I forgot my minecraft username and i want to migrate my old account how do a change a forgotten username
#2184 [20:23] <Om4rGamer21> @mattym ti say like thes this computer does not meet the minimum requirements for installing the soft ware
#2185 [20:23] <CubeTheThird> AnarchySage, do you have mob spawning turned off?
#2186 [20:25] <AnarchySage> no
#2187 [20:25] <AnarchySage> just creative spawning them
#2188 [20:26] * jw28 [jw28@notlogged] has joined #minecrafthelp
#2189 [20:27] <CubeTheThird> AnarchySage, so, just to be clear, you deleted the game's files for the chunks, and had them re-generate?
#2190 [20:28] <AnarchySage> i used worldborder to trim it down but yes
#2191 [20:30] <CubeTheThird> AnarchySage, what does the world border have to do with it?
#2192 [20:31] <Honey_Lava> CubeTheThird, http://paste.ubuntu.com/17387234/ also i got banned for 24 hours yesterday for changing my name and saying another problem i had
#2193 [20:31] <AnarchySage> i used world border to trim it, and regen it
#2194 [20:32] <CubeTheThird> ??> Honey_Lava mods
#2195 [20:32] <Absol> Honey_Lava: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2196 [20:32] <Absol> Honey_Lava: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2197 [20:32] <CubeTheThird> AnarchySage, the world border doesn't remove chunks
#2198 [20:32] <Honey_Lava> OH THATS WHY BECAUSE OF MODS!!
#2199 [20:32] <Om4rGamer21> who have this proplem
#2200 [20:33] <CubeTheThird> Om4rGamer21, one sec lemme get you a different driver
#2201 [20:33] <Honey_Lava> Why did i get banned for 24 hours yesterday for changing my name and saying another problem i had
#2202 [20:33] <CubeTheThird> Honey_Lava, I dono. I wasn't the one who banned you
#2203 [20:34] <AnarchySage> didnt know that, thought it did
#2204 [20:34] <Honey_Lava> it was mattym i thank
#2205 [20:34] <CubeTheThird> AnarchySage, nope. Just makes a barrier
#2206 [20:34] <Honey_Lava> think*
#2207 [20:34] <CubeTheThird> Honey_Lava, no. they aren't an OP
#2208 [20:34] <CubeTheThird> Honey_Lava, I would assume your ban message would tell you though
#2209 [20:34] <Honey_Lava> it didn't :C
#2210 [20:35] * BaM [BaM@notlogged] has joined #minecrafthelp
#2211 [20:35] <CubeTheThird> Om4rGamer21, huh well there's a problem. You need drivers from Asus' website, however it is currently down for maintenance. You'll have to come back later
#2212 [20:35] <Honey_Lava> Is there away to check my ban report
#2213 [20:35] <BaM> Why isnt the enderdragon respawing in 1.10?
#2214 [20:36] <CubeTheThird> Honey_Lava, what username(s) did you use?
#2215 [20:36] <CubeTheThird> BaM, what have you done to respawn it?
#2216 [20:36] <BaM> Well, we have tried the endcrystals around the portal in the end, nothing happend
#2217 [20:36] <Honey_Lava> CubeTheThird, what do u mean?
#2218 [20:37] <Om4rGamer21> @CubeTheThird meybe tmorow
#2219 [20:37] <CubeTheThird> Honey_Lava, you said you changed your name. What name(s) did you have
#2220 [20:37] <Honey_Lava> OH i get it
#2221 [20:37] <Om4rGamer21> ???
#2222 [20:37] <CubeTheThird> BaM, did you place ender crystals anywhere else?
#2223 [20:37] <CubeTheThird> Om4rGamer21, sure come back tomorrow
#2224 [20:38] <BaM> CubeTheThird No there were no end crystals anywhere else on the server, it was on a server BTW, if this helps
#2225 [20:38] <Om4rGamer21> @CubeTheThird ok thank you
#2226 [20:38] <Honey_Lava> I had My_Little_Pony_Friendship_is_Magic and Glitter_Gumdrop and Cheezy_Bacon
#2227 [20:38] <CubeTheThird> BaM, a vanilla minecraft server?
#2228 [20:38] <Honey_Lava> if u want help ask mattym hes on
#2229 [20:38] <BaM> Yes, it is in vanilla
#2230 [20:39] <CubeTheThird> Honey_Lava, ah that's right. You were banned for being a nuisance, and (amongst other things) pinging me while I wasn't even here
#2231 [20:39] <CubeTheThird> BaM, I dono then. Could be a bug. I've seen a few reports on the bug tracker about issues with re-spawning the dragon
#2232 [20:40] <Honey_Lava> Well he said if i did it again i will get kicked and i stopped but i got banned
#2233 [20:40] <BaM> CubeTheThird do you know if there is anyway of fixing the bug?
#2234 [20:40] <CubeTheThird> Honey_Lava, ok. You're not banned right now. Don't do it again. Good?
#2235 [20:40] <Honey_Lava> by the way what does nuisance mean
#2236 [20:40] <Honey_Lava> and goog
#2237 [20:40] <Honey_Lava> god*
#2238 [20:40] <Honey_Lava> good**
#2239 [20:41] <Honey_Lava> and who banned me
#2240 [20:41] <CubeTheThird> Nuisance: "One that is inconvenient, annoying, or vexatious; a bother"
#2241 [20:41] <Honey_Lava> okie
#2242 [20:42] <Honey_Lava> by the way CubeTheThird no one else answered my question yesterday so i will ask you because thats why i was pinging you
#2243 [20:44] <Honey_Lava> I just got Windows 10 and now wanted to get Windows 10 Minecraft but when i went to mojang.com and clicked redeem it said the code has already been redeemed
#2244 [20:44] <Honey_Lava> the gift code for minecraft windows 10 i should say
#2245 [20:44] <urielsalis> Honey_Lava, we told you yesterday to contact Microsoft support and/or Mojang support
#2246 [20:44] * zswizz [zswizz@notlogged] has joined #minecrafthelp
#2247 [20:45] <urielsalis> Honey_Lava, we are volunteers here so we cant know why it was redeemed
#2248 [20:45] <Honey_Lava> 0_0
#2249 [20:45] <Honey_Lava> wait u were here yesterday?
#2250 [20:45] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#2251 [20:45] <urielsalis> Honey_Lava, yes, with mattym
#2252 [20:45] <CubeTheThird> ya he said that according to my chat logs
#2253 [20:46] <Honey_Lava> why did u ban me then?
#2254 [20:46] <urielsalis> Honey_Lava, started talking as soon as you said you wanted a "senior" helper with + or @
#2255 [20:46] <Honey_Lava> i stopped doing what i did
#2256 [20:46] <webrosc> for not listening to what you were told maybe?
#2257 [20:46] <urielsalis> Honey_Lava, I didnt ban you, I dont have op
#2258 [20:46] <zswizz> hey guys
#2259 [20:46] <Honey_Lava> who banned me then?
#2260 [20:46] <mattym> Honey_Lava, Because after we told you you couldnt help, you did what we told you not to do several times, then complained and said you were allowed to
#2261 [20:46] <CubeTheThird> hello zswizz
#2262 [20:46] <mattym> Honey_Lava, Someone got fed up with you, and ended the problem
#2263 [20:47] <webrosc> what banned doesn't really matter
#2264 [20:47] <CubeTheThird> BaM, I don't know of any sorry
#2265 [20:47] <mattym> Honey_Lava, And you are getting dangerously close to being ther again
#2266 [20:47] <Honey_Lava> I STOPPED THOUGH. *crys*
#2267 [20:47] * DONTHACKME [DONTHACKME@notlogged] has joined #minecrafthelp
#2268 [20:47] <BaM> CubeTheThird Well thank you for responding, hopefully the glitch gets fixed soon :)
#2269 [20:47] <CubeTheThird> Honey_Lava, .. and you're not banned now. I failed to see the problem
#2270 [20:47] <CubeTheThird> BaM, how big is the world file?
#2271 [20:48] <Honey_Lava> am i going to get banned *starts to stop*
#2272 [20:48] <zswizz> ok my problem is i just updated my pc to windows 10 and minecraft stopped working... i tried fixing it through all the ways that i feel i was confident enough to do... since i didnt want my computer to explode or anything
#2273 [20:48] <BaM> CubeTheThird Im not aware i dont have access to the server files ATM
#2274 [20:48] <webrosc> Honey_Lava, if you behave and do as told, there is no reason for you to be banned again
#2275 [20:48] * joko [joko@notlogged] has quit. (Ping timeout: 195 seconds)
#2276 [20:48] <CubeTheThird> BaM, ah ok. I may be helpful for bug reports to attach the world (or end dimension parts)
#2277 [20:49] <CubeTheThird> zswizz, is it telling you to update graphics drivers?
#2278 [20:49] <BaM> CubeTheThird Well i might come on a bit later if i get access to these files
#2279 [20:49] <DONTHACKME> Hello i got minecraft windows 10 on my old laptop that died right after, i am hoping i can get a new code. Can you help me?
#2280 [20:49] <zswizz> yes, i did that after uninstalling previous drivers, just as the website says
#2281 [20:49] <CubeTheThird> BaM, ok thanks
#2282 [20:49] <CubeTheThird> DONTHACKME, you redeemed the original code?
#2283 [20:49] <webrosc> DONTHACKME, we can't issue codes as we are not Mojang, but just login with the account and all is good
#2284 [20:49] <CubeTheThird> zswizz, you shouldn't have to uninstall any drivers. do you have a dxdiag report?
#2285 [20:50] <Honey_Lava> why is mattym threatning me that im going to get banned when i not doing anything? (dont ban me for saying that plz)
#2286 [20:50] <zswizz> yes, its in the ubuntu pastebin thing i have on another tab
#2287 [20:50] <zswizz> is it safe to share?
#2288 [20:50] <webrosc> Honey_Lava, tip, drop it
#2289 [20:50] <CubeTheThird> zswizz, yes give the link here. there's no personal info in it
#2290 [20:50] <DONTHACKME> ok thank you webrosc
#2291 [20:50] <Honey_Lava> SORRY SORRY SORRY
#2292 [20:50] <Honey_Lava> SORRY SORRY SORRY
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#2294 [20:50] <zswizz> http://paste.ubuntu.com/17387549/
#2295 [20:51] <CubeTheThird> zswizz, ah. sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2296 [20:51] * nicolas [nicolas@notlogged] has quit. (Quit: Web client closed)
#2297 [20:51] <urielsalis> zswizz, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2298 [20:51] <mattym> Honey_Lava, Because by saying my name you pinged me twice while I was not actively helping, in addition to telling other users to ask me thing.
#2299 [20:51] <zswizz> thanks guys!
#2300 [20:52] <mattym> Honey_Lava, I dont enjoy bells going off while im trying to watch something else
#2301 [20:52] * DONTHACKME_ [DONTHACKME_@notlogged] has joined #minecrafthelp
#2302 [20:52] <Honey_Lava> so is it wrong to ping people
#2303 [20:52] <mattym> Honey_Lava, I believe we told you that it was yesterday, twice in fact
#2304 [20:53] <zswizz> asides downgrading, what does it mean to get a new graphics card? is it something you have to physically tear your computer apart for and change it or is it just an update?
#2305 [20:53] <urielsalis> mattym, thrice
#2306 [20:53] <Honey_Lava> no like is it wrong to put for example "mattym," in the beginning of every sentence even though they are on right now?
#2307 [20:53] <webrosc> zswizz, its a physical part
#2308 [20:53] <zswizz> ok thanks
#2309 [20:53] <urielsalis> zswizz, a computer shop can help you get one according to your budget and needs
#2310 [20:53] <webrosc> Honey_Lava, anytime you say someones name it pings them
#2311 [20:54] <Honey_Lava> which means?...
#2312 [20:54] <CubeTheThird> Honey_Lava, we use people's names in messages in order to clarify who we're talking to, since there are lots of people here
#2313 [20:54] <urielsalis> Honey_Lava, it makes a annoying sound
#2314 [20:54] <CubeTheThird> Honey_Lava, don't put someone's name in a message unless you're talking with them
#2315 [20:54] <urielsalis> Honey_Lava, and puts the line with another color
#2316 [20:54] <DONTHACKME_> Hello i reedemed the windows 10 editon beta code but my computer crashed right after and is not working anymore but i have this new highpowered pc that can load it fine but i don't have the money for a new minecraft windows 10 editon beta, can you give me a new code please.
#2317 [20:54] <webrosc> even if i say Honey_Lava in a normal sentance
#2318 [20:54] * Om4rGamer21 [Om4rGamer21@notlogged] has quit. (Quit: Web client closed)
#2319 [20:54] <webrosc> DONTHACKME_, we already answered you
#2320 [20:54] <CubeTheThird> DONTHACKME_, just login to the computer and windows store with the same account you redeemed it on
#2321 [20:55] <DONTHACKME_> ok
#2322 [20:55] <Honey_Lava> okie thanks so i should just say "hello" instead of saying "webrosc, hello"?
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#2324 [20:55] <DONTHACKME_> im sorry i logged back in after i accidently closed the browesr
#2325 [20:55] <webrosc> Honey_Lava, yes
#2326 [20:55] <Andrio> Especially if that's your opening move
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#2328 [20:56] <Honey_Lava> and i cant say people im talking to in a sentence correct?
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#2330 [20:56] <webrosc> if you are dealing with someone then say their name so they know you are replying, but otherwise no need to ping them
#2331 [20:56] <mattym> If they havent spoken in the chat since youve joined, or are not talking directly to you, DO NOT type their name at all
#2332 [20:56] <CubeTheThird> Honey_Lava, you can, so long as they are actually part of the conversation and not someone unrelated
#2333 [20:56] <Honey_Lava> oie i get it
#2334 [20:57] <Honey_Lava> okie*
#2335 [20:57] <DONTHACKME_> ok i am in store but it says to buy it or download the trial, what do i do?
#2336 [20:57] <webrosc> DONTHACKME_, are you sure you logged in with the right account
#2337 [20:57] <webrosc> the one you used to redeem the code
#2338 [20:57] <CubeTheThird> DONTHACKME_, that means you either logged into the store with the wrong microsoft account, or you didn't login to your computer with the same account either
#2339 [20:58] <DONTHACKME_> im in the same account
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#2341 [20:59] <CubeTheThird> DONTHACKME_, so you logged into Windows with the same account, as well as the windows store?
#2342 [20:59] * zswizz [zswizz@notlogged] has quit. (Quit: Web client closed)
#2343 [20:59] <DONTHACKME_> yes
#2344 [20:59] <CubeTheThird> DONTHACKME_, then you'll have to contact microsoft support about it
#2345 [21:00] <DONTHACKME_> ok is there a chat or do i have to call?
#2346 [21:01] <Honey_Lava> so i was on mojang.com and i clicked redeem to redeem my code for windows 10 minecraft but it said i didnt have a microsoft account to redeem it so i made a micrsoft account and went to click redeem again but when i got redirected it said it was already redeemed
#2347 [21:01] <CubeTheThird> DONTHACKME_, I think they have both. You'll have to check their website
#2348 [21:01] <DONTHACKME_> ok thank you
#2349 [21:01] <CubeTheThird> Honey_Lava, so are you logged into your computer with a different account then the one you logged into the windows store with?
#2350 [21:02] <Honey_Lava> no i didnt have a microsoft account to redeem it so i made one and went back to redeem it but it showed up with a error saying it was already redeemed
#2351 [21:03] <CubeTheThird> Honey_Lava, are you logged into your computer without a microsoft account?
#2352 [21:04] <Honey_Lava> yes
#2353 [21:04] <Honey_Lava> hold on no im not
#2354 [21:04] <CubeTheThird> Honey_Lava, I believe you have to be for it to work
#2355 [21:04] <Andrio> ?
#2356 [21:05] <Honey_Lava> is there a way to get a new code
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#2358 [21:05] <CubeTheThird> Honey_Lava, I don't believe so. You really should contact microsoft support about it though. We don't have control over that
#2359 [21:06] <Honey_Lava> i already did
#2360 [21:06] <Honey_Lava> it told me to go here
#2361 [21:06] <CubeTheThird> O.o
#2362 [21:06] <CubeTheThird> no idea why they sent you here. We literally have nothing to do with that
#2363 [21:06] <mattym> Microsoft says to got to Mojang Support, which this is not
#2364 [21:06] <Honey_Lava> thats how i found this website
#2365 [21:09] <Extreme> Honey_Lava: Did you contact them at support.xbox.com?
#2366 [21:12] <Honey_Lava> I got it i found the problem
#2367 [21:13] <Honey_Lava> it was bought on the other administrator account
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#2379 [21:31] <dvancouvering> Hello. My son and I are using Minecraft Creative and are having trouble moving between page in the inventory (e.g. 1-4). The right-arrow appears to be disabled. Any tips?
#2380 [21:31] <xXMysteryGamerXx> When I Go On A Minecraft Server Multiplayer or singleplayer my game crashes i also cant play online it just puts me in offline
#2381 [21:31] <dvancouvering> *moving between pages
#2382 [21:31] <mattym> ??> xXMysteryGamerXx launcher/crash-log
#2383 [21:31] <Absol> xXMysteryGamerXx: We need to see your crash log, which appears after a crash.
#2384 [21:31] <Absol> xXMysteryGamerXx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2385 [21:32] <CubeTheThird> dvancouvering, are either of you using texture packs?
#2386 [21:32] <mattym> dvancouvering, Try clicking the page tab with the mouse
#2387 [21:32] <dvancouvering> No
#2388 [21:32] <dvancouvering> It has "< 1 / 4" but none of this responds to the mouse
#2389 [21:33] <dvancouvering> Oh wait found it
#2390 [21:33] <CubeTheThird> oh?
#2391 [21:33] <dvancouvering> It was waaaay over to the right
#2392 [21:33] <dvancouvering> The > was far to the right and I think we missed it. Dumb n00b mistake thanks for your help
#2393 [21:33] <xXMysteryGamerXx> [20:32:25 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [20:32:25 INFO]: Current time is Jun 15, 2016 8:32:25 PM [20:32:25 INFO]: System.getProperty('os.name') == 'Windows 10' [20:32:25 INFO]: System.getProperty('os.version') == '10.0' [20:32:25 INFO]: System.getProperty('os.arch') == 'amd64' [20:32:25 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:32:25 INFO]: System.getPrope
#2394 [21:33] <CubeTheThird> dvancouvering, no worries
#2395 [21:33] <mattym> xXMysteryGamerXx, Do all the instructions
#2396 [21:35] <xXMysteryGamerXx> http://paste.ubuntu.com/17388669/
#2397 [21:37] * CopyRights [CopyRights@notlogged] has joined #minecrafthelp
#2398 [21:37] <mattym> ??> xXMysteryGamerXx tools/hjt
#2399 [21:37] <Absol> xXMysteryGamerXx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2400 [21:37] <Absol> xXMysteryGamerXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2401 [21:38] <CopyRights> Hello, in my Single player Survival world I logged in and there is a new chunk that generated on my mansion it is 16x16 and its like it replaced that chunk with a new one. Anyone know how to fix it?
#2402 [21:38] <CopyRights> It is like a chunk from the desert, But im in a forest.
#2403 [21:39] <CubeTheThird> CopyRights, generally that would happen due to corrupted data in the chunk, causing it to be replaced. You'd have to load it from a backup
#2404 [21:39] <CopyRights> How do I load it from a backup?
#2405 [21:40] <CubeTheThird> CopyRights, do you have a backup?
#2406 [21:40] <xXMysteryGamerXx> save log file or system
#2407 [21:40] <CopyRights> Yah. I do
#2408 [21:40] <CubeTheThird> CopyRights, then you could use a tool like mcedit for that
#2409 [21:40] <mattym> xXMysteryGamerXx, Read the info Absol said, its all there
#2410 [21:41] <CopyRights> Is there a youtube video?
#2411 [21:41] <CubeTheThird> CopyRights, I would imagine so
#2412 [21:41] <CopyRights> What would I search, How to fix a corrupted chunk?
#2413 [21:42] <CubeTheThird> CopyRights, sure, or how to replace a chunk
#2414 [21:42] <xXMysteryGamerXx> http://paste.ubuntu.com/17388797/
#2415 [21:43] <CopyRights> okay.
#2416 [21:44] <CopyRights> The videos are all from 1-3 years ago. is it all the same?
#2417 [21:44] * skullcrushers14 [skullcrushers14@notlogged] has joined #minecrafthelp
#2418 [21:44] * yuri [yuri@notlogged] has joined #minecrafthelp
#2419 [21:44] <mattym> ??> xXMysteryGamerXx win/qustodio
#2420 [21:44] <Absol> xXMysteryGamerXx: New versions of Qustodio are known to break Minecraft 1.9. Your current options are: 1) Play on 1.8 or earlier only, or 2) Uninstall Qustodio.
#2421 [21:45] * yuri is now known as Guest44924
#2422 [21:45] <mattym> xXMysteryGamerXx, Are you on the 1.9 or 1.10 version of Minecraft?
#2423 [21:45] <CopyRights> Me?
#2424 [21:45] <CopyRights> Oh
#2425 [21:45] <CubeTheThird> CopyRights, should be about the same yes.
#2426 [21:45] <CopyRights> okay cool thx :D
#2427 [21:46] <xXMysteryGamerXx> how do i uninstall Qustudio, And I Cant Play 1.10 t Is Not An Option
#2428 [21:46] <xXMysteryGamerXx> I Use 1..4
#2429 [21:46] <mattym> xXMysteryGamerXx, Im also being told qustodio may just need to be updated to fix the issue. Try updating it
#2430 [21:46] <xXMysteryGamerXx> 1.9.4
#2431 [21:46] <webrosc> xXMysteryGamerXx, can you first try going to qustodio website and get latest version
#2432 [21:46] <xXMysteryGamerXx> whats qustudio
#2433 [21:46] <xXMysteryGamerXx> link please
#2434 [21:47] <webrosc> the parental control software installed on your computer
#2435 [21:47] <Guest44924> hello! i clicked the minecraft software. it's showing that unable to update the minecraft native launcher. what can i do? thank you
#2436 [21:47] <xXMysteryGamerXx> how do i uninstall it
#2437 [21:47] <xXMysteryGamerXx> or update it
#2438 [21:47] <xXMysteryGamerXx> most likely update it
#2439 [21:47] * skullcrushers14_ [skullcrushers14_@notlogged] has joined #minecrafthelp
#2440 [21:49] <mattym> xXMysteryGamerXx, If you didnt install it, ask the person that installed it to update it as you will probably need a password at some point.
#2441 [21:49] <Guest44924> i already download it again and choose the repair. it's still not working.
#2442 [21:50] <CubeTheThird> Guest44924, what anti-virus and firewall software do you have?
#2443 [21:50] <xXMysteryGamerXx> WHATS THE LINK DOE!
#2444 [21:51] <xXMysteryGamerXx> I have password for administrator
#2445 [21:51] <mattym> xXMysteryGamerXx, It will take you just as long to look it up online as it will for me to find it and pass it along, Im not google
#2446 [21:51] <xXMysteryGamerXx> kk
#2447 [21:51] <webrosc> http://www.qustodio.com/family/download
#2448 [21:52] * blackbart [blackbart@notlogged] has joined #minecrafthelp
#2449 [21:52] <webrosc> you will need to uninstall it, reboot, login to admin account, install new version though
#2450 [21:52] <Guest44924> i need to ask my brother. do you mean that is anti-virus and firewall software problem?
#2451 [21:53] <mattym> Guest44924, yes, some antivirus programs are known to prevent Minecraft from downloading all of its files
#2452 [21:54] <webrosc> xXMysteryGamerXx, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2688078-launcher-screen-is-blank-and-does-not-give-the?comment=5 for what needs to be done
#2453 [21:54] * SeafoamCrisps [SeafoamCrisps@notlogged] has joined #minecrafthelp
#2454 [21:54] <Guest44924> ok i got it! thank you so much
#2455 [21:54] <Guest44924> i will change the setting. may will be help
#2456 [21:55] <blackbart> Hi, I apologize for the all of text, but we're trying to connect to a server, but keep getting the error code "failed to connect to server, failed to login: The authentication servers are currently down for maintenance" My brother and friend are able to get on the same server, but not me. I've tried several fixes from the wiki to no avail
#2457 [21:56] <SeafoamCrisps> My minecraft crashes when i open it, and i dont think it's my driver because i've deleted the old one and reinstalled the only available one i saw (i have intel and downloaded windows 10)
#2458 [21:56] <mattym> blackbart, Only happening on one server? Or others?
#2459 [21:56] <blackbart> I'm not sure, I'll try another server quickly
#2460 [21:56] <mattym> ??> SeafoamCrisps launcher/crash-log
#2461 [21:56] <Absol> SeafoamCrisps: We need to see your crash log, which appears after a crash.
#2462 [21:56] <Absol> SeafoamCrisps: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2463 [21:56] <xXMysteryGamerXx> Thy fix worked hope im never here again lol
#2464 [21:56] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has quit. (Quit: Web client closed)
#2465 [21:56] <skullcrushers14> Hello, I am getting an error when I press play on Minecraft launcher. It launches but then crashes and says " java.lang.RuntimeException" I have no idea how to fix this. Please Help. :)
#2466 [21:57] <mattym> ??> skullcrushers14 launcher/crash-log
#2467 [21:57] <Absol> skullcrushers14: We need to see your crash log, which appears after a crash.
#2468 [21:57] <Absol> skullcrushers14: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2469 [21:57] <skullcrushers14> Ok
#2470 [21:58] * jw28 [jw28@notlogged] has quit. (Ping timeout: 186 seconds)
#2471 [21:59] <blackbart> mattym, it did in fact let me log into a different server.
#2472 [21:59] <skullcrushers14> what URL should it take me to?
#2473 [22:00] <mattym> blackbart, What is the one giving you the issue?
#2474 [22:00] <mattym> skullcrushers14, It should say paste.ubuntu.com/NUMBERS
#2475 [22:00] <mattym> skullcrushers14, Where the numbers are your unique post
#2476 [22:01] <skullcrushers14> I dont see it
#2477 [22:01] <mattym> skullcrushers14, Did you paste your log into the big box on paste.ubuntu.com?
#2478 [22:01] <skullcrushers14> yes
#2479 [22:01] <mattym> skullcrushers14, Did you also put your name in the Poster Box above that?
#2480 [22:02] <skullcrushers14> yes
#2481 [22:02] <mattym> skullcrushers14, Then hit the paste! button at the bottom?
#2482 [22:02] * Guest44924 [Guest44924@notlogged] has quit. (Ping timeout: 195 seconds)
#2483 [22:02] <skullcrushers14> oh! ok
#2484 [22:02] <skullcrushers14> Brb hold on
#2485 [22:02] <mattym> skullcrushers14, Then copy the URL in your browsers address bard, and give us the link
#2486 [22:03] * swt2345 [swt2345@notlogged] has joined #minecrafthelp
#2487 [22:03] <swt2345> hi i am having trouble logging into minecraft
#2488 [22:03] <urielsalis> swt2345, hi, what issue?
#2489 [22:03] <swt2345> It says i have outdated graphic drive I think?
#2490 [22:04] <SeafoamCrisps> http://paste.ubuntu.com/17389225/
#2491 [22:04] <urielsalis> swt2345, you got your dxdiag?
#2492 [22:04] <swt2345> I ran a DxDiag but it couldnt find a driver
#2493 [22:04] <swt2345> and yeah
#2494 [22:04] <urielsalis> swt2345, can you give me the link?
#2495 [22:04] <mattym> ??> SeafoamCrisps win/dxdiag
#2496 [22:04] <Absol> SeafoamCrisps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2497 [22:04] <swt2345> post it here?
#2498 [22:04] <urielsalis> swt2345, yup
#2499 [22:04] <swt2345> http://paste.ubuntu.com/17389193/
#2500 [22:04] <urielsalis> swt2345, that pc had Windows 7 before?
#2501 [22:05] <swt2345> I believe so
#2502 [22:05] <swt2345> I know it wasnt always windows 8
#2503 [22:05] <urielsalis> swt2345, can you try with this driver? http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2504 [22:05] <urielsalis> swt2345, download the first one, catyalyst software suite
#2505 [22:05] * Yuken [Yuken@notlogged] has quit. (Quit: Leaving)
#2506 [22:05] * skullcrushers14_ [skullcrushers14_@notlogged] has quit. (Ping timeout: 195 seconds)
#2507 [22:05] * skullcrushers14 [skullcrushers14@notlogged] has quit. (Ping timeout: 195 seconds)
#2508 [22:05] <urielsalis> swt2345, note that it may not work
#2509 [22:05] <swt2345> okay
#2510 [22:06] <swt2345> its downloading, this computer is pretty old
#2511 [22:07] <swt2345> so you're like tech support?
#2512 [22:07] <SeafoamCrisps> http://paste.ubuntu.com/17389289/ sorry
#2513 [22:07] <urielsalis> swt2345, we are all volunteers here :)
#2514 [22:07] <urielsalis> swt2345, also, I just noted that your pc looks to be way below the minimum requirements
#2515 [22:07] <urielsalis> ??> swt2345 requirements
#2516 [22:07] <Absol> swt2345: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2517 [22:08] <mattym> SeafoamCrisps, Thats not the full log
#2518 [22:08] <swt2345> My brother has played minecraft on this computer before in singleplayer I believe
#2519 [22:08] <swt2345> I opened up the exe. it's installing
#2520 [22:08] <urielsalis> swt2345, newer versions of minecraft are more intensive than older ones
#2521 [22:09] <swt2345> install AMD software components?
#2522 [22:10] <webrosc> swt2345, the graphics card in that computer is 3 generations below the reccommended for minecraft
#2523 [22:10] <SeafoamCrisps> http://paste.ubuntu.com/17389346/ sorry again
#2524 [22:10] <swt2345> so I should just give up
#2525 [22:10] <webrosc> SeafoamCrisps, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2526 [22:11] <webrosc> swt2345, personally i would say, new computer time
#2527 [22:11] <SeafoamCrisps> ok thanks
#2528 [22:11] * SeafoamCrisps [SeafoamCrisps@notlogged] has quit. (Quit: Web client closed)
#2529 [22:13] * BeeRod100 [BeeRod100@notlogged] has joined #minecrafthelp
#2530 [22:13] <swt2345> well thanks guys
#2531 [22:14] <BeeRod100> why i cant in the game minecarft
#2532 [22:14] <BeeRod100> i cant in
#2533 [22:14] <webrosc> you can't in?
#2534 [22:14] <BeeRod100> no
#2535 [22:15] <webrosc> what do you mean?
#2536 [22:15] <BeeRod100> im play a minecarft,but i cant in
#2537 [22:15] <BeeRod100> "fix problem
#2538 [22:15] <BeeRod100> just that
#2539 [22:16] <webrosc> you are not making sense
#2540 [22:16] <BeeRod100> sense?
#2541 [22:16] <BeeRod100> what do you mean?
#2542 [22:16] <BeeRod100> i dont now?making sense?
#2543 [22:17] <BeeRod100> im make a JAVA
#2544 [22:17] <webrosc> BeeRod100, what exactly is the issue?
#2545 [22:17] <mattym> webrosc, "fix the problem" shows for PFNA
#2546 [22:17] <webrosc> ??> BeeRod100 win/dxdiag
#2547 [22:18] <Absol> BeeRod100: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2548 [22:18] * wolfboy11 [wolfboy11@notlogged] has joined #minecrafthelp
#2549 [22:18] <BeeRod100> im gonna rycle bin this minecraft
#2550 [22:18] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2551 [22:20] * Yacht_Crafter [Yacht_Crafter@notlogged] has joined #minecrafthelp
#2552 [22:20] * Melek [Melek@notlogged] has joined #minecrafthelp
#2553 [22:20] * kgqueen [kgqueen@notlogged] has joined #minecrafthelp
#2554 [22:20] <kgqueen> anyone there?
#2555 [22:20] <Melek> hello i am looking for help i can only join white listed server so can i have a IP for them
#2556 [22:21] <urielsalis> Melek, ask the server owner to add you
#2557 [22:21] <urielsalis> kgqueen, 155 people
#2558 [22:21] <kgqueen> i need help with instructions on how to make a crafting table on pc on survival
#2559 [22:21] * BeeRod100 [BeeRod100@notlogged] has quit. (Quit: Web client closed)
#2560 [22:21] <webrosc> 4 planks of wood
#2561 [22:21] <Melek> to join a black listed server i have to ask the owner to add me??
#2562 [22:21] <urielsalis> kgqueen, grab a log, put it in your inventory crafting table and make planks, the fill the 4 square in your inventory with planks and you get a crafting table
#2563 [22:21] <urielsalis> Melek, whitelisted, yes
#2564 [22:22] <mattym> Melek, The server you were trying yesterday is blacklisted from mojangs system
#2565 [22:22] <mattym> Melek, You cannot join it at all
#2566 [22:22] <kgqueen> yeah but i don't know how to separate the planks
#2567 [22:22] * wolfboy11 [wolfboy11@notlogged] has quit. (Client Quit)
#2568 [22:22] <urielsalis> Melek, oh, blacklisted you cant, whitelist is another thing
#2569 [22:22] <webrosc> kgqueen, http://minecraft.gamepedia.com/ this maybe useful for you
#2570 [22:22] <mattym> Melek, You need to find a regular server to join
#2571 [22:22] <Melek> mattym can you give a IP for some of them?
#2572 [22:22] <kgqueen> i know how to play minecraft but just on PC is tricky lololollllolollolollolololol
#2573 [22:22] <Melek> i cant find
#2574 [22:22] <mattym> kgqueen, If you pick up a stack with 4 or more, right click each spot it will drop one at a time
#2575 [22:22] <urielsalis> Melek, minecraftforums.net
#2576 [22:23] <Melek> where
#2577 [22:23] <urielsalis> Melek, there is a entire section for servers
#2578 [22:23] <webrosc> http://www.minecraftforum.net/servers
#2579 [22:23] <kgqueen> how do you right click on a mac???
#2580 [22:23] <mattym> kgqueen, If you are still on the Mac, you may need to turn on its ability to right click, Macs can be funny with that
#2581 [22:23] <kgqueen> how do you do that
#2582 [22:23] <webrosc> Melek, http://www.minecraftforum.net/forums/servers/pc-servers too
#2583 [22:23] <Yacht_Crafter> Hello! Whenever I try to start up my vanilla profile, I crash. When I play modded everything starts up fine, but I'd prefer not to rely on optifine to keep my game running. In the crash report I get this. "# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#2584 [22:23] <Melek> ok
#2585 [22:23] * drag3n1 [drag3n1@notlogged] has joined #minecrafthelp
#2586 [22:23] <webrosc> ??> Yacht_Crafter mods
#2587 [22:23] <urielsalis> Yacht_Crafter, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2588 [22:23] <Absol> Yacht_Crafter: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2589 [22:24] <Absol> Yacht_Crafter: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2590 [22:24] <urielsalis> webrosc, crashes vanilla but not with mods
#2591 [22:24] <CubeTheThird> Yacht_Crafter, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2592 [22:24] <kgqueen> matty m... is this your job? i was talking to you last night. do you get paid to do this?
#2593 [22:24] <webrosc> i saw mods -.-
#2594 [22:24] <Yacht_Crafter> Webrosc I use optifine and occasionally pixelmon. I reinstalled the game without mods and it still doesn't work.
#2595 [22:24] <webrosc> Yacht_Crafter, sorry
#2596 [22:24] <mattym> kgqueen, Nope, this is volunteer run
#2597 [22:25] <mattym> Yacht_Crafter, Get the crash log urielsalis asked for, make sure you still have the mods completely uninstalled
#2598 [22:25] <kgqueen> wow.
#2599 [22:25] <urielsalis> ??> kgqueen info/volunteer
#2600 [22:25] <Absol> kgqueen: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2601 [22:25] <Melek> mattym is hypixel a black or white listed server??
#2602 [22:25] <drag3n1> evening all
#2603 [22:25] <mattym> Melek, I think you can just join that one
#2604 [22:25] <webrosc> its neither
#2605 [22:25] <Melek> oh ok
#2606 [22:26] <Yacht_Crafter> I'll be back then Mattym. Would you like it on a pastebin webpage?
#2607 [22:27] <mattym> Yacht_Crafter, Preferably paste.ubuntu.com yes
#2608 [22:27] <Melek> LOL i cant join even hypixel
#2609 [22:27] <urielsalis> Melek, what happens when you try?
#2610 [22:28] <Melek> failed to login : the auth server went down
#2611 [22:28] <Melek> for maintenance
#2612 [22:29] <urielsalis> Melek, whan antivirus you have?
#2613 [22:29] <Melek> i have ccleaner
#2614 [22:30] <urielsalis> ??> Melek tools/hjt
#2615 [22:30] <Absol> Melek: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2616 [22:30] <Absol> Melek: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2617 [22:30] <Melek> ok
#2618 [22:32] <drag3n1> I have a grandson who seeks to play a older version of minecraft. The version is 1.4.5, I am somewhat savy with most of the minecraft stuff. But this version of minecraft.jar is hard to find.
#2619 [22:32] <webrosc> ??> drag3n1 launcher/change-version
#2620 [22:32] <Absol> drag3n1: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2621 [22:32] <drag3n1> ok
#2622 [22:32] <drag3n1> I knew this
#2623 [22:33] <drag3n1> he seeks to use a mod
#2624 [22:33] <webrosc> thats how you get other versions
#2625 [22:33] <drag3n1> which changes everything
#2626 [22:33] <drag3n1> understood
#2627 [22:33] <webrosc> we don't do mod support here sorry
#2628 [22:33] <Yacht_Crafter> Got it! http://paste.ubuntu.com/17389716/
#2629 [22:33] <drag3n1> it was wortha try
#2630 [22:33] <Melek> here you go http://paste.ubuntu.com/17389713/
#2631 [22:34] <CubeTheThird> Yacht_Crafter, looks like a graphics driver issue
#2632 [22:34] <CubeTheThird> ??> Yacht_Crafter win/dxdiag
#2633 [22:34] <Absol> Yacht_Crafter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2635 [22:34] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Remote host closed the connection)
#2636 [22:35] * drag3n1 [drag3n1@notlogged] has left #minecrafthelp
#2637 [22:35] <Yacht_Crafter> Dang it, I just updated the graphics driver too
#2638 [22:35] <CubeTheThird> Yacht_Crafter, did you reboot after updating?
#2639 [22:36] <Melek> all good???
#2640 [22:36] <Yacht_Crafter> Yes. Twice @Cube
#2641 [22:36] * minhkhoa [minhkhoa@notlogged] has joined #minecrafthelp
#2642 [22:37] <CubeTheThird> Yacht_Crafter, ok follow the instructions Absol gave you
#2643 [22:38] <Yacht_Crafter> Already done Cube
#2644 [22:38] <Yacht_Crafter> http://paste.ubuntu.com/17389797/
#2645 [22:38] <webrosc> Melek, try removing wtfast
#2646 [22:38] <Melek> ok
#2647 [22:39] <Melek> gimme 4 to 7 mn
#2648 [22:39] <CubeTheThird> Yacht_Crafter, hmm it looks like there's a more recent driver to download. Get the 3rd download here: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#2649 [22:40] <Yacht_Crafter> Already tried that one. It didn't work... Wouldn't install at all
#2650 [22:41] <CubeTheThird> Yacht_Crafter, ah giving you a "not valid for this computer" bs?
#2651 [22:41] <Yacht_Crafter> I'll try installing it again, see if it'll work this time
#2652 [22:41] <Yacht_Crafter> Yeah Cube, that's exactly what happened
#2653 [22:41] <CubeTheThird> gah stupid toshiba
#2654 [22:42] <Yacht_Crafter> Yeah...
#2655 [22:42] <Yacht_Crafter> First time I'd had that happen to me while installing drivers XD
#2656 [22:42] <mattym> Yacht_Crafter, Um, try uninstalling Evolve
#2657 [22:42] <CubeTheThird> was just gonna say that
#2658 [22:42] <Yacht_Crafter> My friends are gonna hate me, thank you for this excuse! XD
#2659 [22:42] * The_Modded_Problem [The_Modded_Problem@notlogged] has joined #minecrafthelp
#2660 [22:42] <Yacht_Crafter> I've been trying to find a way to get rid of that thing
#2661 [22:43] <The_Modded_Problem> Hello? I need help with a crash problem in minecraft. I modded it to a custom mod pack I made and it recently started to just shut down any time I started a world.
#2662 [22:43] <webrosc> The_Modded_Problem, we don't do modded support here sorry
#2663 [22:43] <webrosc> The_Modded_Problem, try http://www.minecraftforum.net/forums/support/modded-client-support
#2664 [22:43] <The_Modded_Problem> aw. Well thank you anyways
#2665 [22:43] <The_Modded_Problem> aw. Well thank you anyways
#2666 [22:44] * The_Modded_Problem [The_Modded_Problem@notlogged] has left #minecrafthelp
#2667 [22:44] <Yacht_Crafter> Oh my god, it worked!!! Thank you so much guys!
#2668 [22:44] <Yacht_Crafter> Remind me to give my friends a ton of grief about this lol
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#2670 [22:45] * Melek [Melek@notlogged] has quit. (Ping timeout: 195 seconds)
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#2673 [22:52] * Raff [Raff@notlogged] has joined #minecrafthelp
#2674 [22:52] <Raff> hello?
#2675 [22:52] <Raff> Where can I get help on migration issues?
#2676 [22:52] * Melek [Melek@notlogged] has joined #minecrafthelp
#2677 [22:52] <webrosc> from Mojang
#2678 [22:53] <webrosc> ??> Raff mojang/email
#2679 [22:53] <Absol> Raff: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2680 [22:53] <Absol> Raff: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2681 [22:53] <Melek> i finished removing wats next now?
#2682 [22:53] <webrosc> Melek, try minecraft
#2683 [22:53] <Melek> ok
#2684 [22:53] * SrMoha99 [SrMoha99@notlogged] has joined #minecrafthelp
#2685 [22:54] <SrMoha99> help crash report
#2686 [22:55] <Raff> Whenever you reach too many failed attempts, how long does it take to reset?
#2687 [22:55] * dvancouvering [dvancouvering@notlogged] has quit. (Ping timeout: 195 seconds)
#2688 [22:56] <mattym> Raff, If it works on the same timer as an account lockout, 3 hours.
#2689 [22:56] <Raff> Damn, thank you all.
#2690 [22:56] <SrMoha99> help 7
#2691 [22:57] <Melek> NOPE STILL dont work (failed to login: the auth server certenly down for maintenance
#2692 [22:57] <webrosc> servers are not down
#2693 [22:57] <webrosc> ??> Melek tools/hjt
#2694 [22:57] <Absol> Melek: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2695 [22:57] <Absol> Melek: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2696 [22:58] <webrosc> SrMoha99, want to maybe tell us the issue?
#2697 [22:58] * kamcio96 [kamcio96@notlogged] has quit. (Ping timeout: 190 seconds)
#2698 [23:00] <Melek> http://paste.ubuntu.com/17390142/
#2699 [23:00] <Melek> here you go
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#2703 [23:02] <SrMoha99> I get the error Crash Report
#2704 [23:05] <Chappy> Hello,everytime i click play on the minecraft launcher, it loads then shows the minecraft window game(with a crafting table picture) then quickly comes back to the launcher with a new tab which says gameoutput. Does anyone know how to fix this?
#2705 [23:05] <mattym> ??> Chappy launcher/game-output
#2706 [23:05] <Melek> everything good?
#2707 [23:05] <Absol> Chappy: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2708 [23:06] <Absol> Chappy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2709 [23:06] <Chappy> ok
#2710 [23:07] <Melek> http://paste.ubuntu.com/17390142/ did you guyz check it?
#2711 [23:08] <Chappy> here is the url: http://paste.ubuntu.com/17390344/
#2712 [23:09] <mattym> Chappy, are you getting as far as the Main menu?
#2713 [23:09] <Chappy> Nope the game starts then exits back to the launcher
#2714 [23:09] <mattym> ??> Chappy win/dxdiag
#2715 [23:09] <Absol> Chappy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2716 [23:10] <Melek> webrosc are you here?
#2717 [23:10] <Chappy> ok
#2718 [23:11] <Melek> mattym well you help me i still cant join
#2719 [23:11] <Melek> can you?
#2720 [23:12] <mattym> ??> Melek av/adwcleaner
#2721 [23:12] <Absol> Melek: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2722 [23:12] <Absol> Melek: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2723 [23:12] <mattym> Melek, Run that
#2724 [23:12] <Melek> ok
#2725 [23:13] <SrMoha99> ???
#2726 [23:14] <mattym> ??> SrMoha99 launcher/crash-log
#2727 [23:14] <Absol> SrMoha99: We need to see your crash log, which appears after a crash.
#2728 [23:14] <Absol> SrMoha99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2729 [23:15] <Chappy> The url: http://paste.ubuntu.com/17390466/
#2730 [23:15] * Rod12 [Rod12@notlogged] has joined #minecrafthelp
#2731 [23:16] <mattym> Chappy, Download and INstall the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2732 [23:16] <Chappy> k
#2733 [23:16] <SrMoha99> http://paste.ubuntu.com/17389998/
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#2737 [23:18] * Melek [Melek@notlogged] has quit. (Ping timeout: 195 seconds)
#2738 [23:19] * Rod12 [Rod12@notlogged] has quit. (Ping timeout: 195 seconds)
#2739 [23:19] <mattym> SrMoha99, Download and Install the file found here http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2032
#2740 [23:19] * Melek [Melek@notlogged] has joined #minecrafthelp
#2741 [23:20] * Spirited [Spirited@notlogged] has joined #minecrafthelp
#2742 [23:21] <Melek> i am back when i join back in to my pc i found a note
#2743 [23:21] <mattym> Melek, THats fine, you can close it. Try Minecraft again
#2744 [23:21] <Chappy> well, the setup progam failed
#2745 [23:21] <Melek> k
#2746 [23:22] * adam [adam@notlogged] has quit. (Quit: Web client closed)
#2747 [23:22] <Spirited> hello?
#2748 [23:23] <Spirited> ?
#2749 [23:23] <mattym> Chappy, One moment
#2750 [23:23] <Spirited> k
#2751 [23:23] <Chappy> ok
#2752 [23:25] <mattym> Chappy, Hmm thats odd, what was the error it gave you?
#2753 [23:26] <Melek> welp
#2754 [23:26] <Chappy> Game Output
#2755 [23:26] <Melek> its not working
#2756 [23:26] <Melek> again
#2757 [23:26] <Chappy> illl try downloading it again then
#2758 [23:26] <mattym> Chappy, No the driver install, what error did that give
#2759 [23:27] * Spirited [Spirited@notlogged] has joined #minecrafthelp
#2760 [23:27] <Spirited> hello?
#2761 [23:27] <Chappy> i already exited the error it gave me so ill try again and see if the error will come up and i will tell you
#2762 [23:28] <mattym> Chappy, Ok
#2763 [23:28] <Melek> mattym any ideas?
#2764 [23:28] * Finik101 [Finik101@notlogged] has joined #minecrafthelp
#2765 [23:28] <Melek> still not working
#2766 [23:29] <Melek> ?
#2767 [23:29] <Spirited> can i have some help
#2768 [23:30] <Finik101> question so i got my account awhile ago used an old email the email is no longer usable so i cant transfer my account over to my new one
#2769 [23:30] <mattym> Melek, Not really sure at this point, something is blocking your connections, and its not obvious in the log
#2770 [23:30] <mattym> ??> Finik101 mojang/email
#2771 [23:30] <Absol> Finik101: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2772 [23:30] <Absol> Finik101: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2773 [23:30] <Finik101> how do we actually talk to someone from mojang
#2774 [23:30] <mattym> Finik101, fill out the form Absol linked
#2775 [23:30] <Finik101> my old minecraft email not useable anymore
#2776 [23:30] <mattym> Finik101, fill out the form Absol linked
#2777 [23:31] <Melek> have no more ideas?
#2778 [23:31] <mattym> Melek, Can you get another new HJT log
#2779 [23:31] <Melek> another one?
#2780 [23:31] <Melek> ok
#2781 [23:31] <Chappy> after downloading: There is a link named Error and it says: The setup program failed to install one or more device drivers. Setup will exit.
#2782 [23:32] <Melek> send me again the links plz
#2783 [23:32] <Spirited> minecraft 1.10 makes my minecraft unplayable and I would need to uninstall and then go to my .minecraft and delete all the files. each time I would load into a world it would crash and if I go back to minecraft 1.9.4 or lower it would not load
#2784 [23:33] <Finik101> is there a live 1 on 1 chat with support
#2785 [23:33] <Melek> links again
#2786 [23:33] <mattym> Finik101, No
#2787 [23:33] <mattym> ??> Melek tools/hjt
#2788 [23:33] <Absol> Melek: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2789 [23:33] <Absol> Melek: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2790 [23:34] <mattym> ??> Spirited launcher/crash-log
#2791 [23:34] <Absol> Spirited: We need to see your crash log, which appears after a crash.
#2792 [23:34] <Absol> Spirited: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2793 [23:34] * Finik101 [Finik101@notlogged] has quit. (Quit: Web client closed)
#2794 [23:34] <Spirited> one sec then
#2795 [23:35] <Melek> http://paste.ubuntu.com/17390760/
#2796 [23:35] <Melek> here
#2797 [23:36] <Chappy> mattym: after downloading: There is a link named Error and it says: The setup program failed to install one or more device drivers. Setup will exit.
#2798 [23:36] <Spirited> ok one sec
#2799 [23:38] <mattym> Chappy, Hmm, try restarting the computer, then do the install again, as normally i would try giving you the Dell version of the driver, but one isnt showing up on the site
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#2801 [23:38] <Chappy> ok thanks
#2802 [23:38] <Melek> http://paste.ubuntu.com/17390760/
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#2804 [23:39] <mattym> Melek, I dont know if it causes your issue, but ive heard overwolf may cause other issues with Minecraft, try removing that as well
#2805 [23:39] <Melek> ok
#2806 [23:40] <mattym> Melek, And once thats removed, probably best to do another restart before trying again, just to make sure all the uninstalls finished
#2807 [23:41] * spirited [spirited@notlogged] has joined #minecrafthelp
#2808 [23:41] <spirited> i got the crash log
#2809 [23:41] * spirited_ [spirited_@notlogged] has quit. (Ping timeout: 195 seconds)
#2810 [23:42] * spirited [spirited@notlogged] has quit. (Client Quit)
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#2812 [23:42] <spirited> i got the crash log
#2813 [23:42] <mattym> spirited, I need the link to it like the instructions said
#2814 [23:43] <spirited> can i have thelink to the pace i put it
#2815 [23:44] <mattym> ??> spirited launcher/crash-log
#2816 [23:44] <Absol> spirited: We need to see your crash log, which appears after a crash.
#2817 [23:44] <Absol> spirited: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2818 [23:44] <spirited> http://paste.ubuntu.com/17390859/
#2819 [23:44] * Chappy [Chappy@notlogged] has joined #minecrafthelp
#2820 [23:45] <Chappy> i have restarted, may i have the link to the download plz?
#2821 [23:45] <mattym> Chappy, Download and INstall the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2822 [23:45] <Chappy> thx
#2823 [23:46] <spirited> ?
#2824 [23:46] <mattym> spirited, Can you get to the main menu?
#2825 [23:46] <spirited> yes
#2826 [23:46] <spirited> if i load into a world like a server or my own world it crashes
#2827 [23:46] <mattym> spirited, Go into Options then video settings, scroll down and make sure USe VBO is off
#2828 [23:47] <spirited> it is
#2829 [23:47] <spirited> ill check one sec
#2830 [23:48] <Melek> well i doesnt work so R1P
#2831 [23:48] <spirited> yup vbos is off
#2832 [23:48] <mattym> Melek, Like i said, try another restart after the uninstall
#2833 [23:48] <Melek> ok
#2834 [23:50] <spirited> vbo
#2835 [23:51] <spirited> now what
#2836 [23:51] <mattym> spirited, Is it set to off?
#2837 [23:51] <spirited> yes
#2838 [23:51] <mattym> spirited, Was it before?
#2839 [23:51] <spirited> yes
#2840 [23:51] <mattym> ??> spirited win/reinst
#2841 [23:51] <Absol> spirited: You may need to reinstall the locally installed files that Minecraft puts into place.
#2842 [23:51] <Absol> spirited: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2843 [23:51] <mattym> spirited, try the instructions from Absol
#2844 [23:52] <mattym> spirited, When its done, you will need to check the VBO thing again
#2845 [23:52] <Chappy> I clicked download file info,start download, then i clicked create a new folder,and System path cannot find path specified
#2846 [23:52] * Melek [Melek@notlogged] has quit. (Ping timeout: 195 seconds)
#2847 [23:52] <spirited> i did that kinda before cuz i need o do that anyway to make 1.9.4 work now
#2848 [23:53] * SrMoha99 [SrMoha99@notlogged] has quit. (Ping timeout: 195 seconds)
#2849 [23:53] <mattym> spirited, There is a weird issue with that version, if you want 1.9 you need VBO on, every other version you need it Off
#2850 [23:54] <spirited> hmm ill try brb
#2851 [23:54] <mattym> Chappy, Hmm, if that download wont work, you may need to contact Dell Support
#2852 [23:54] <mattym> Chappy, I cant find the driver for your model on the page its supposed to be on
#2853 [23:54] <Chappy> ok thanks for your help mattym
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#2855 [23:58] * spirited_ [spirited_@notlogged] has joined #minecrafthelp
#2856 [23:58] <spirited_> it worked thank you
#2857 [23:58] <spirited_> i have a question tho
#2858 [23:59] <spirited_> if i go back to 1.9 will i need to put vbos back on?
#2859 [23:59] * spirited [spirited@notlogged] has quit. (Ping timeout: 195 seconds)
#2860 [23:59] * spirited_ [spirited_@notlogged] has quit. (Client Quit)
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#2862 [23:59] <spirited> thank you it worked