#1 [00:00] <mattym> spirited, Yes on 1.9 it needs to be on
#2 [00:00] <mattym> spirited, Any other version it should be Off
#3 [00:00] <spirited> thanks again
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#9 [00:21] <Jackson413> Hey bros, what is heinous enough to cause something like this? https://gyazo.com/e5b8a45349a9be5cca4a014b1ed4a76a
#10 [00:21] <Jackson413> Client is 100% unmodded
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#12 [00:22] <mattym> ??> Jackson413 win/dxdiag
#13 [00:22] <Absol> Jackson413: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#14 [00:22] <webrosc> unmodded aprt from resourse packs
#15 [00:23] <Jackson413> Please consider me a power user. This is a modern card on windows 7 with literally brand new drivers.
#16 [00:23] <Jackson413> My real question is, has any seen this before?
#17 [00:23] <mattym> Jackson413, Yeah, with driver issues
#18 [00:24] <webrosc> the old amd driver issue
#19 [00:24] <Jackson413> So, lets say that this person is running a gtx 970 with the latest drivers installed
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#21 [00:24] <webrosc> its be easier if you do as asked
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#24 [00:34] <Jackson413> webrosc, http://hastebin.com/jijucemoti
#25 [00:34] <mattym> Jackson413, One moment
#26 [00:35] <mattym> Jackson413, Try with only 1 monitor plugged in
#27 [00:37] <Jackson413> I just tried again with my left most one. I even tried with an old 4:3 plasma and plugged into that solely.
#28 [00:38] <mattym> Jackson413, You have more than one GPU?
#29 [00:38] <Jackson413> Not at the moment.
#30 [00:39] <Jackson413> I've tried without the GPU and using the integrated graphics, I've tried an entirely different installation of minecraft, I've tried with and without multimc, I've tried running different resolutions.
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#33 [00:40] <Jackson413> Nothing points to it being a hardware or software issue, so I can't really rule either out.
#34 [00:40] <Jackson413> My temps are normal as well.
#35 [00:40] <mattym> ??> Jackson413 win/reinst
#36 [00:40] <Absol> Jackson413: You may need to reinstall the locally installed files that Minecraft puts into place.
#37 [00:40] <Absol> Jackson413: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#38 [00:40] <mattym> Jackson413, Tried that ^ ?
#39 [00:40] <Jackson413> Yes.
#40 [00:40] <ashr12> minecraft keeps crashing on my pc. Windows 10, Dell. Could someone please check??? http://paste.ubuntu.com/17390550/
#41 [00:41] <mattym> ashr12, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#42 [00:41] <ashr12> ok, thanks!
#43 [00:42] <mattym> Jackson413, Can you go into the games Options then Video settings, and seeing as you have gyazo just get me a screenshot of it
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#45 [00:42] <Jackson413> Let me open er up again
#46 [00:44] <Jackson413> btw here is my profile
#47 [00:44] <Jackson413> http://i.imgur.com/1FsV4Y7.png
#48 [00:45] <mattym> Jackson413, And the Video Settings ingame? when you get a chance
#49 [00:45] <Jackson413> http://i.imgur.com/xeBOeGQ.png
#50 [00:45] <mattym> Jackson413, Try with Vsync and VBO on
#51 [00:47] <Jackson413> Yeah, it still does it, but only for fractions of a second.
#52 [00:47] <mattym> Jackson413, Hmm
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#54 [00:47] <Jackson413> See? Like I'm a CS major, I'm so used to solving problems
#55 [00:48] <mattym> Jackson413, Try adjusting Mipmap one step at a time to see if that gives any improvement
#56 [00:49] <Jackson413> Wait a minute
#57 [00:49] <Jackson413> What's the recommended version of java for Minecraft?
#58 [00:50] <mattym> Jackson413, If your using the latest installer
#59 [00:50] <mattym> Jackson413, It should have downloaded and installed 8u25 for you
#60 [00:51] <mattym> Jackson413, In the launcher profile
#61 [00:51] <mattym> Jackson413, Check the box next to executable to use that one
#62 [00:54] <Jackson413> Let me try using my jre
#63 [00:56] <Jackson413> That fixed it
#64 [00:56] <mattym> Jackson413, If you leave the Executable thing unchecked, it will use whatever you have installed
#65 [00:57] <mattym> Jackson413, Whichi s what it was before based on the screenshot
#66 [00:57] <Jackson413> I made it use C:\Program Files\Java\jre1.8.0_60\bin\javaw.exe
#67 [00:58] <Jackson413> Now part of me wants to dig deeper and find out why this seems to work. The other part doesn't want to touch it.
#68 [00:59] <mattym> If it aint broke dont fix it
#69 [01:00] <Jackson413> http://i.imgur.com/q2t2AbK.png
#70 [01:00] <mattym> Dont want to be one of those people with the motto " if it aint broke fix it till it is"
#71 [01:01] <Jackson413> MultiMC is to blame I think
#72 [01:02] <mattym> Jackson413, Yeah, 3rd party launcher suck, they are never as up to date as the regular one
#73 [01:02] <Jackson413> MultiMC is fantastic
#74 [01:02] <mattym> eh
#75 [01:02] <mattym> the one time i used it
#76 [01:02] <mattym> Game performed like crap compared to the normal one with the exact same setup
#77 [01:02] <Jackson413> You just need to know how to use it. It definitely takes some time to get used to.
#78 [01:03] <mattym> i got what i needed out of it
#79 [01:04] <Jackson413> Do you play pure vanilla or do you use optifine etc?
#80 [01:04] <mattym> When i play usually modded, dont need optifine
#81 [01:05] <mattym> needed multiMC to get MCEDit2 to work with those maps
#82 [01:05] <Jackson413> See, I don't need it either, but I don't get to say I run ~1200fps with it.
#83 [01:05] <mattym> Jackson413, All your monitors are the same and have a 60hz refresh rate
#84 [01:06] <mattym> Jackson413, You may as well limit the FPS to 60
#85 [01:06] <Jackson413> More of a bragging right :D
#86 [01:07] <mattym> Jackson413, Yeah but if you limit it to 60, your hardware can actually spend more time doing calculations for ingame stuff, instead of trying to provide unneeded frame rates
#87 [01:07] <Jackson413> True
#88 [01:07] <mattym> get that screenshot at the high rate
#89 [01:07] <mattym> then limit it to boost overall performance
#90 [01:08] <Jackson413> Real talk here, do you believe that 144hz monitors are worth it over 120hz?
#91 [01:08] <mattym> Eh
#92 [01:09] <mattym> havent had one of either to play around with personally
#93 [01:10] <Jackson413> I'm /really/ thinking of getting 4 of these guys http://www.benqdirect.com/benq-xl2730z-gaming-monitor.html
#94 [01:10] <mattym> Hopefully for playing more than just Minecraft
#95 [01:11] <Jackson413> Hahaha, quad monitors are mainly for coding and projects
#96 [01:11] <Jackson413> It's really nice
#97 [01:11] <Jackson413> My non-chill game of choice is starcraft 2
#98 [01:12] <mattym> yeah but while you may see someting a little better in MC, 144hz isnt going to do anything for you in coding or just regular stuff
#99 [01:12] <mattym> Would only really be getting your moneys worth if your playing this years AAA titles
#100 [01:13] <Jackson413> See, I don't get the advantage of 144 vs 120
#101 [01:13] <mattym> All too expensive for me
#102 [01:14] <Jackson413> Like I have a friend that has one of both, and neither of us can see or feel the difference. Yet internet communities rave about them.
#103 [01:14] <mattym> Well if your doing 3D your gonna need at least 120
#104 [01:15] <mattym> but hey, im not aware of anything great that uses Active Shutter 3D
#105 [01:17] <mattym> and that gives most people a headache anyway
#106 [01:19] <Jackson413> Heya
#107 [01:19] <Jackson413> I'm literally falling asleep, thanks so much for the help
#108 [01:20] <mattym> yeah np
#109 [01:20] <Jackson413> We should definitely play MC sometime
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#112 [01:34] <mermanson2> downloaded win 10 now minecraft does not work. tried win 10 site fixes but they failed. http://paste.ubuntu.com/17391904/
#113 [01:35] <mermanson2> I do not want to lose current game before it stopped working
#114 [01:36] <Anna> mermanson2: There are no drivers for your computer on windows 10. You would need to downgrade to windows 7 or use a different computer to play minecraft.
#115 [01:38] <mermanson2> which drivers am I missing ? almost everything else works
#116 [01:38] <mattym> mermanson2, The drivers you are missing, do not exist for your hardware on Windows 10
#117 [01:39] <mattym> mermanson2, When did you update to Windows 10?
#118 [01:39] <mermanson2> 2 days ago from win 7
#119 [01:41] <mattym> mermanson2, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#120 [01:42] <mermanson2> I'll check that out but shouldn't win 10 figured that out before decideing to "upgrade me"
#121 [01:42] <mattym> mermanson2, No
#122 [01:43] <mattym> mermanson2, Most other things will work fine
#123 [01:43] <Jackson413> mermanson2, https://github.com/rn10950/I-Dont-Want-Windows-10/releases
#124 [01:43] <Jackson413> Downgrade and install that
#125 [01:43] <mattym> Eh only about another month till you dont have to worry about it trying to update
#126 [01:49] <mermanson2> thanks for the info.....I have some decisions to make
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#130 [02:25] <WolvenDragon> while atempting to import my Old minecraft acount to the Mojang acount, i have found that i can not 'log in' to my old acount, even thoue i have loged in earlyer the day to play the game itself, im doing this to hopefully fix any log in issues that MIGHT have happen, and im having exactly what im tryiong to stop
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#137 [03:16] <Galtheking> I want to format my pc, how can i restore ALL minecraft stuff i have on right now?
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#145 [03:40] <Lucifer_> Anyone online
#146 [03:40] * Hi [Hi@notlogged] has joined #minecrafthelp
#147 [03:40] <Lucifer_> Is Minecraft bugged?
#148 [03:40] <Hi> no
#149 [03:41] <Lucifer_> I can't access my account at all..
#150 [03:41] <Hi> i've got driver issues
#151 [03:41] <Lucifer_> I've been locked out of my account.
#152 [03:41] <Lucifer_> What's going on?
#153 [03:41] <Hi> i dunno
#154 [03:41] <Lucifer_> Wait, can you sign into your account?!
#155 [03:41] <Hi> yes
#156 [03:42] <Lucifer_> Wtf
#157 [03:42] <Lucifer_> I can't sign onto my account.
#158 [03:42] <Hi> do you work for mojang - or am i talking to a stranger??
#159 [03:42] <Hi> i can - but my driver can't update enough
#160 [03:43] <Lucifer_> Straner
#161 [03:43] <Lucifer_> Stranger*
#162 [03:43] <Lucifer_> LOL
#163 [03:43] <Lucifer_> Okay lates.
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#166 [03:47] <Galtheking> I want to format my pc, how can i restore ALL minecraft stuff i have on right now?
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#171 [04:16] <Hijack_Hornet> Hi ! I have crash when launching a map solo or multi... Detailed crash repport : http://pastebin.com/09n8dksT My specs : GTX860M 8GoRam, i5
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#173 [04:18] <Drunkllama12> Hi! I work at a school and need help, I can't seem to start minecraft because it's blocked however I can't get it unblocked as I don't know the Ports and addresses used that i need to send to the IT department!
#174 [04:19] <Hijack_Hornet> Is it blocked at login in or game start ?
#175 [04:20] <Drunkllama12> Blocked from login
#176 [04:20] <Hijack_Hornet> A quick google seach let me find this. I think that what you are searching for : https://www.reddit.com/r/Minecraft/comments/31jup6/how_can_i_block_multiplayer_minecraft_through_the/
#177 [04:21] <Hijack_Hornet> There is 2 ip adresse to unblock so
#178 [04:22] <Drunkllama12> Thank you! hopefully that works i've been all over google clearly I was searching for the wrong thing
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#180 [04:24] <Hijack_Hornet> Happy to have helped :)
#181 [04:25] <lordysalsa> i can't play on servers
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#185 [04:30] <Hijack_Hornet> Hi ! I have crash when launching a map solo or multi... Detailed crash repport : http://pastebin.com/09n8dksT My specs : GTX860M 8GoRam, i5 Thanks for your help
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#187 [04:32] <lordysalsa> i can't open servers
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#190 [04:41] <Stefanus> cAN someone please help, i was on minecraft pc realm server and i just said " i wil be back in a sec and i closed my laptop and went
#191 [04:42] <Hijack_Hornet> and ?
#192 [04:42] <Stefanus> doing my buisnes and when i went back to my computer and the realm option was their but i couldnt see the realm i joined please help
#193 [04:43] <Stefanus> and now i want to rejoin but dont remember the person who reinvited me
#194 [04:44] <Stefanus> who invited me
#195 [04:46] <Stefanus> please help
#196 [04:47] <Hijack_Hornet> ok go to your .minecraft folder
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#198 [04:47] <Hijack_Hornet> to do this type "%appdata%" in the folder explorer
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#200 [04:48] <Hijack_Hornet> then go to the "log" folder and open your lastest log
#201 [04:49] <Hijack_Hornet> in it there is normaly all you did before closing the game so you can find the adress of the server*
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#205 [04:52] <Bruh> http://paste.ubuntu.com/17393403/ need to update graphics driver
#206 [04:52] <Stefanus> Can someone please help , i went playing on minecraft pc realm and i sead i wil be back in a sec and when i returned the realm option was their but the
#207 [04:53] <Stefanus> realm i joined earlier was nowhere to be seem please help
#208 [04:53] <Stefanus> I couldnt remember the realm name
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#210 [04:55] <Tbjbu2> Someone is here?
#211 [04:55] <Tbjbu2> I need help with login to my account
#212 [04:57] <Tbjbu2> help pls
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#215 [05:00] <stefanus> please help i played on a ralm and i went to bathroom "i just closed my laptop and when i returned the realm option was there but the realm i joind
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#217 [05:01] <Hijack_Hornet> stefanus i already answerd to you...
#218 [05:01] <stefanus> earler was nowhere to be seen please help , i want to join the realm again or at least get them to invite me again
#219 [05:01] <stefanus> earler was nowhere to be seen please help , i want to join the realm again or at least get them to invite me again
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#221 [05:01] <stefanus> program files and then
#222 [05:01] <Hijack_Hornet> "<Hijack_Hornet> ok go to your .minecraft folder [11:48] == wawawawa [webchat@188.124.66.143] has joined #minecrafthelp [11:48] <Hijack_Hornet> to do this type "%appdata%" in the folder explorer [11:48] == wawawawa [webchat@188.124.66.143] has quit [Client Quit] [11:48] <Hijack_Hornet> then go to the "log" folder and open your lastest log [11:50] <Hijack_Hornet> in it there is normaly all you did before closing the game
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#224 [05:01] <Tbjbu2> I cant login to my account someone pls help me... i'm sure i know the email and the password but it's not working...
#225 [05:02] <HiHo> hi, i need help cause when i run minecraft it starts and it says its not responding and it has a white screen, pls help me
#226 [05:02] <Hijack_Hornet> Tbjbu2 read the red text on the top of the tchat pplease
#227 [05:03] <Hijack_Hornet> HiHo have you installed any mod ?
#228 [05:03] <HiHo> no. normal minecraft 1.10
#229 [05:03] <Hijack_Hornet> What are the specs of your computer ?
#230 [05:03] <Tbjbu2> When i'm trying to login to my account i'm getting the error "InvalidCredentialsException" and it's not logging in... i have this problem from yesterday
#231 [05:03] <HiHo> sometimes it works and sometimes ``not responding``
#232 [05:03] <HiHo> what do you need
#233 [05:03] <Hijack_Hornet> Tbju2 "WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website."
#234 [05:04] <Tbjbu2> ok ty
#235 [05:04] <Hijack_Hornet> How many ram do you have ?
#236 [05:06] <Hijack_Hornet> to check this on win8 and 10, just do "CTRL+ALT+DEL" then go to "task manager"
#237 [05:06] <Hijack_Hornet> then performance and you'll see ram
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#245 [05:17] <Hijack_Hornet> Need help with game crash when launching any solo or multi map. Crash rapport : http://pastebin.com/09n8dksT
#246 [05:17] <Hijack_Hornet> I a;ready updated drivers, uninstall java and minecraft , reinstall it
#247 [05:17] <stefanus> Thanks hornet sent invite to bos of realm hopefully he wil invite me again
#248 [05:18] <stefanus> Thank you so much
#249 [05:18] <Hijack_Hornet> Your welcome :)
#250 [05:18] <stefanus> im going now , coming here for future problems bye
#251 [05:18] <Hijack_Hornet> see you
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#253 [05:23] <Hijack_Hornet> Problem resolved : go to setting then video and uncheck vbos
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#262 [05:32] <Beaupedia> Hey guys...any idea how to stop the dragon from spawning in an End world on 1.9?
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#267 [05:49] <Bubulle0312> my minecraft crash , i follow the instruction for come here with that : http://paste.ubuntu.com/17393891/ someone can help me please ?
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#281 [06:20] <SlayerX> help...
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#289 [06:51] <SrEmviemPlay> Mi problema es que Java plattaform binary dejo de funcionar y me saca de la partida
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#300 [07:06] <Ollie> Can anyone tell me how to fix my 1.9 from crashing (crash report)
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#303 [07:08] <skullcrushers14> Hi, I am needing help. When I hit play on my minecraft launcher, it launches but then crashes and I get a crash report. Please help
#304 [07:10] * Ollie [Ollie@notlogged] has quit. (Ping timeout: 195 seconds)
#305 [07:11] <Andrio> ??> skullcrushers14 launcher/crash-log
#306 [07:11] <Absol> skullcrushers14: We need to see your crash log, which appears after a crash.
#307 [07:11] <Absol> skullcrushers14: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#310 [07:13] <DerGOFTW> Hi guys! I have this kind of problem that my minecraft doesnt download the soundfiles it gives me error can anybody jelp me?
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#320 [07:25] <Beaupedia> Hey guys...any idea how to stop the dragon from spawning in an End world on 1.9?
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#325 [07:32] <skullcrushers14> HI, I'm back
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#327 [07:33] <skullcrushers14> The URL it took me to is http://paste.ubuntu.com/17389111/
#328 [07:33] <Jatt> I have pm version and I have buy account so I want to play on android how can I play sane account on phone
#329 [07:34] <urielsalis> skullcrushers14, one moment
#330 [07:34] <Andrio> skullcrushers14, looks like your mods are not installed correctly.
#331 [07:34] <urielsalis> Jatt, what do you mean?
#332 [07:34] <urielsalis> hai an
#333 [07:34] <urielsalis> Andrio
#334 [07:34] <Andrio> Beaupedia, it might be possible by tampering with the exit portal
#335 [07:34] <Andrio> Heya urielsalis.
#336 [07:35] <skullcrushers14> How do I fix this Andrio?
#337 [07:35] <Beaupedia> Ehhh, I mean, how so?
#338 [07:35] <Andrio> I'd try removing some of the bedrock
#339 [07:35] <Andrio> ??> skullcrushers14 mods
#340 [07:35] <Absol> skullcrushers14: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#341 [07:35] <Absol> skullcrushers14: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#342 [07:35] <Jatt> I have a minicraft account and I want to play on android. So when I download Minecraft it need more money
#343 [07:35] <Andrio> skullcrushers14, according to the error message, you extracted the .jar files when you weren't supposed to
#344 [07:36] <skullcrushers14> What do you mean?
#345 [07:36] <Andrio> 'Extracted mod jars found, loading will NOT continue'
#346 [07:36] <Andrio> did you install some Forge mods?
#347 [07:36] <Jatt> !???????
#348 [07:36] <skullcrushers14> Yes
#349 [07:37] <Andrio> Jatt, you mean a Mojang account?
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#351 [07:37] <Jatt> Yes
#352 [07:37] <Andrio> Jatt, I'm afraid you can't play the Pocket Edition with that... you'll have to buy that separately.
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#354 [07:37] <Andrio> skullcrushers14, did you download a .jar file and extract its contents?
#355 [07:37] <Jatt> Oh ookkkk
#356 [07:37] <Jatt> Duck you
#357 [07:38] <skullcrushers14> No, I downloaded a .zip mod, and extracted it
#358 [07:38] <Andrio> duck?
#359 [07:38] <urielsalis> *quack*
#360 [07:38] <Andrio> Goose
#361 [07:38] <Andrio> skullcrushers14, did the file name actually end with .zip?
#362 [07:38] <skullcrushers14> Yes, then I extracted it.
#363 [07:38] <Andrio> hm
#364 [07:38] <Andrio> What was in it?
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#367 [07:40] <skullcrushers14> The mod information and other stuff.
#368 [07:40] <skullcrushers14> It had a file called assets also
#369 [07:40] <Andrio> o...k.
#370 [07:40] <urielsalis> skullcrushers14, you dont have to extract the .jar
#371 [07:40] <urielsalis> skullcrushers14, delete everything inside the mods folder and just copy the .jar to there
#372 [07:40] <skullcrushers14> It was .zip
#373 [07:40] <urielsalis> same thing
#374 [07:41] <urielsalis> just copy the .zip there
#375 [07:41] <skullcrushers14> I dont see the .jar though
#376 [07:41] <urielsalis> skullcrushers14, is the thing you downloaded
#377 [07:41] <skullcrushers14> Ok, so I dont have to extract it?
#378 [07:42] <urielsalis> skullcrushers14, no
#379 [07:42] <urielsalis> skullcrushers14, are you sure its a mod and not a resource pack?
#380 [07:42] <skullcrushers14> Yes, I'm sure
#381 [07:42] <urielsalis> skullcrushers14, k, just making sure
#382 [07:42] <urielsalis> skullcrushers14, you dont have to extract it
#383 [07:43] <skullcrushers14> Ok, so just put the .zip in the MC mods folder, and thats it?
#384 [07:44] <urielsalis> skullcrushers14, yes
#385 [07:44] <skullcrushers14> Ok, let me see if that works
#386 [07:46] <skullcrushers14> It worked! You guys are the best. Thanks. :)
#387 [07:46] * urielsalis tips hat
#387 [07:47] <skullcrushers14> lol
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#394 [08:02] <Peltzer> Minecraft Win10 beta won't start on my PC. Showing Mojang window and closes.
#395 [08:03] <Peltzer> How do I find log files to see what caused crash?
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#412 [08:44] <andy> any admins on?
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#417 [08:51] <smythen> ive done a dxdiag thing because minecraft is not working
#418 [08:52] <smythen> http://paste.ubuntu.com/17396464/
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#423 [08:58] <Badger> Hi all. My email is listed as in use but im not receiving a password change email from Mojang. Any Ideas?
#424 [08:58] <ShayminLava5> I can't join any of the lifeboat servers, it says it's open but when I try to join I can't.
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#427 [09:03] <ShayminLava5> My account is fine, but when I moved internet connections it got messed up and wouldn't let me join.
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#435 [09:18] <TrueBeast> my minecraft says that my drivers might be out of date
#436 [09:18] <smythen> hello, I have tried to update my driver but it is not working, please could i have some help?
#437 [09:19] <smythen> http://paste.ubuntu.com/17396464/
#438 [09:19] <TrueBeast> what do i do with that
#439 [09:19] <smythen> no thats my link thing, i need help too aha
#440 [09:20] <TrueBeast> oh haha
#441 [09:20] <TrueBeast> http://paste.ubuntu.com/17397079/
#442 [09:20] <TrueBeast> there is mine
#443 [09:20] <smythen> the people with @ and + names are the helper people
#444 [09:22] <TrueBeast> @Wug hey u there?
#445 [09:23] <smythen> anybody out thereee
#446 [09:25] <smythen> loads of people must have the same problem, dont know why it isnt easier to fix
#447 [09:25] <Andrio> TrueBeast, install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#448 [09:25] <Andrio> smythen, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#449 [09:26] <Andrio> They do have that problem... it's probably the most common one here
#450 [09:26] <TrueBeast> thanks andrio
#451 [09:27] <smythen> but then minecraft wont work on windows 7 though?
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#453 [09:28] <Andrio> It might work
#454 [09:28] <Andrio> Probably will if you install the proper video driver.
#455 [09:28] <Andrio> Though not very well.
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#459 [09:29] <smythen> so is it mainly because im on an old ish laptop that it isnt working?
#460 [09:30] <smythen> that i cant get the updated video driver
#461 [09:30] <Andrio> Basically, yes.
#462 [09:31] * MarshMello_HD [MarshMello_HD@notlogged] has joined #minecrafthelp
#463 [09:31] <smythen> and theres no other way to get the newest video driver?
#464 [09:31] * elmamuratovic [elmamuratovic@notlogged] has quit. (Ping timeout: 195 seconds)
#465 [09:31] <MarshMello_HD> I'
#466 [09:32] <MarshMello_HD> I can't login onto my Xbox live account on Minecraft PE because it dosent let me
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#470 [09:34] <Om4rGamer21> http://paste.ubuntu.com/17397471/
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#472 [09:35] <Om4rGamer21> http://paste.ubuntu.com/17397471/
#473 [09:37] <Andrio> Om4rGamer21, try installing this driver: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#474 [09:37] <Om4rGamer21> wthat is the problem????
#475 [09:39] * wurm [wurm@notlogged] has joined #minecrafthelp
#476 [09:39] <Om4rGamer21> i installit 3 times
#477 [09:39] <wurm> run out of memory fixing ? After installing javga new
#478 [09:39] <Andrio> Seems to be that you don't have a video driver installed from Intel
#479 [09:40] <Andrio> Did you restart the PC?
#480 [09:40] <Andrio> wurm, are you using any mods or resource packs?
#481 [09:40] <wurm> resource packs yes
#482 [09:40] <Andrio> Try removing them.
#483 [09:40] <Andrio> It's possible they're too big.
#484 [09:40] <wurm> okay ill try thx
#485 [09:42] <Om4rGamer21> @andrio it;s doesn't workinkg it's say error
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#488 [09:45] <Andrio> error?
#489 [09:47] <wurm> thank you very very much for your help and sorry for my englich
#490 [09:48] <Andrio> No problem.
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#492 [09:48] <Om4rGamer21> yes error
#493 [09:48] * Xia [Xia@notlogged] has joined #minecrafthelp
#494 [09:48] <Xia> Anybody here?
#495 [09:49] <lazex> i cant login into my Minecraft login
#496 [09:49] <lazex>
#497 [09:49] <lazex>
#498 [09:49] <lazex>
#499 [09:49] <lazex>
#500 [09:49] * Absol kicked lazex from #minecrafthelp (Reason: azex :Stop spamming)
#501 [09:50] * lazex [lazex@notlogged] has joined #minecrafthelp
#502 [09:50] <lazex> i cant login to my minecraft
#503 [09:50] <Xia> Hah, I would like to ask for some help. I've gotten the mcpe 15.0 update, and I had to make a new Microsoft account.
#504 [09:50] <Xia> When I try to join a friends Xbox live world it continues to give me the message "You need to authenticate to Xbox live"
#505 [09:51] <lazex> .
#506 [09:51] <Xia> I can't figure out what to do, I've been searching everywhere
#507 [09:51] <Om4rGamer21> @Andrio it's comes error
#508 [09:51] <Andrio> Pocket Edition...?
#509 [09:51] <Andrio> Om4rGamer21, what error?
#510 [09:52] <lazex> can anyone help?
#511 [09:52] <Andrio> lazex, what happens when you try?
#512 [09:53] <Om4rGamer21> you send to me the file to installit then i open the file then it say (error)
#513 [09:53] <Andrio> I doubt that's all it says
#514 [09:54] <Xia> @Andrio, were you asking me about Pocket Edition?
#515 [09:54] <Andrio> Xia, yeah... what kind of device are you playing it on?
#516 [09:54] <Xia> I am currently running on Android 5.1.1, if you aren't aware the newest mcpe update adds in Xbox live support.
#517 [09:55] <Xia> Oh, A phone.
#518 [09:55] <Andrio> Ah
#519 [09:55] <Om4rGamer21> @Andrio why you don't help me ????
#520 [09:55] <Andrio> Om4rGamer21, what exactly does the error message say?
#521 [09:57] <Xia> @Andrio Yeah, it's weird and frankly I don't like it. But I would like to join my friends Xbox live world (another new feature) and it gives me that message every time. I was never prompted for an "Authentication" nor do I know how to do it.
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#524 [09:59] <rkh110a> Help Me with the error java(tm) platform se binary has stopped pleas I cant play minecraft
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#526 [09:59] <Xia> @Rkh110a, this is on a pc yes?
#527 [10:00] <Andrio> ??> lazex login/throttle
#528 [10:00] <Absol> lazex: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#529 [10:00] <Absol> lazex: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#530 [10:01] <rkh110a> Yes
#531 [10:01] <Om4rGamer21> @Andrio it message me like this (this camputer does meet the minimum requirements for installing the software
#532 [10:01] <rkh110a> Sorry for bad English
#533 [10:01] <Andrio> ah
#534 [10:01] <rkh110a> Im from holland
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#536 [10:01] <lazex> andrio what?
#537 [10:01] <rkh110a> but can you pleas help me
#538 [10:02] <Xia> @Rkh110a What I can recommend is you update your Java software, and Deinstall then reinstall mc. It'll refresh your files and hopefully fix the error
#539 [10:02] <rkh110a> i have alrady do that
#540 [10:02] <rkh110a> but it still dont work
#541 [10:02] <Xia> @Om4rGamer21 I believe your pc is not capable of handling Mc
#542 [10:03] <Xia> @Rkh110a Have you attempted to contact official Minecraft support?
#543 [10:03] <Andrio> lazex, did you hear what Absol told you?
#544 [10:03] <rkh110a> Wait i grab translator
#545 [10:03] <Andrio> I doubt Mojang can help with that.
#546 [10:03] * ZIVBELL123 [ZIVBELL123@notlogged] has quit. (Client Quit)
#547 [10:04] <rkh110a> Yes i have
#548 [10:04] <Xia> I'm thinking of contacting Mojang myself to be honest. I don't understand what's going on with this error on my end.
#549 [10:04] <rkh110a> @andrio yes i have do that
#550 [10:04] <lazex> Androi yea,but when can i log in again?
#551 [10:04] <Andrio> I guess not.
#552 [10:04] <lazex> Andrio????
#553 [10:04] <Andrio> lazex, we think it's about three hours
#554 [10:05] <Om4rGamer21> @Andrio
#555 [10:05] <lazex> @Andrio ok thanks
#556 [10:05] <Andrio> mm
#557 [10:05] <Xia> @Rkh110a To be honest I really don't know. You haven't modified your files or went through mcs files?
#558 [10:05] <Andrio> Om4rGamer21, if that didn't work, I don't have any other solution unfortunately.
#559 [10:05] <Andrio> rkh110a, did the launcher show a crash report?
#560 [10:06] <rkh110a> if I solo or multiplayer to click and try to join , he indicates the error
#561 [10:06] <rkh110a> sorry for translator*
#562 [10:07] <rkh110a> It is falling from the 1:10 update
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#564 [10:07] <Om4rGamer21> @Andrio how you don't have any other solution why you in minecraft help ?
#565 [10:07] <Andrio> To help where I can.
#566 [10:07] <rkh110a> but can you help me???
#567 [10:07] <rkh110a> do you know what to do?
#568 [10:08] <CubeTheThird> rkh110a, is there a crash report?
#569 [10:08] <Xia> @Om4rGamer21 Sadly not everyone has the answers to everything. I'm sorry,
#570 [10:08] <rkh110a> yes
#571 [10:08] <Andrio> mm
#572 [10:08] <CubeTheThird> rkh110a, copy it onto http://paste.ubuntu.com and give the URL here.
#573 [10:08] * Andrio refrains from saying the rest.
#573 [10:08] <rkh110a> oki
#574 [10:08] <Om4rGamer21> @xia ok :(
#575 [10:09] <Xia> Well, it's been a pleasure I suppose, but im going to go. Thank you guys,
#576 [10:09] <CubeTheThird> Xia, you might want to try contacting xbox support, or looking on the minecraft forums. What you're looking for goes beyond the scope of our general knowledge
#577 [10:09] <rkh110a> i dont know how that works
#578 [10:09] <CubeTheThird> rkh110a, you don't know how to copy?
#579 [10:09] <rkh110a> though
#580 [10:09] <Xia> @CubeTheThird That was next on my list to be honest. I'll go do that,
#581 [10:09] <rkh110a> but how the site works
#582 [10:10] <CubeTheThird> rkh110a, put something in the poster box, put the crash report in the contents box, press the 'paste!' button, then give the URL here
#583 [10:10] <Xia> Goodbye, thank you all
#584 [10:10] <rkh110a> java(tm) platform se binary this is the url? there's no more
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#586 [10:11] <rkh110a> o sorry i have to eat
#587 [10:11] <CubeTheThird> rkh110a, in the game's video settings, turn off VBOs
#588 [10:11] <rkh110a> Brb for 20 minutes
#589 [10:11] <rkh110a> vbos?
#590 [10:11] <rkh110a> im gonne try it
#591 [10:11] <rkh110a> thx!
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#593 [10:12] <rkh110a> it works
#594 [10:12] <rkh110a> 1000000000x thank you!
#595 [10:13] <CubeTheThird> glad it works
#596 [10:13] <Andrio> Nice guess.
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#599 [10:15] <CubeTheThird> educated guess
#600 [10:15] <Andrio> Yeah
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#602 [10:16] <Beaupedia> Hey guys...any idea how to stop the dragon from spawning in an End world on 1.9?
#603 [10:17] <Andrio> Did you try vandalising the exit portal?
#604 [10:17] <Beaupedia> Yes. It just respawns at every restart
#605 [10:17] <Andrio> Mm
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#632 [10:36] <CubeTheThird> Beaupedia, do you mean stop it from spawning the first time, or respawning?
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#636 [10:39] <Emi_> Hello, I've recently downloaded the frostburn update, and ever since then, I've been unable to play any of my saves or start a new game.
#637 [10:39] <Emi_> I have also tried redownloading the game and updating java already.
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#642 [10:48] <CubeTheThird> Emi_, are you able to access the game's video settings?
#643 [10:49] <Emi_> Yes
#644 [10:49] <CubeTheThird> Emi_, there turn off the VBOs setting
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#646 [10:51] <Emi_> Yay that worked! Thank you so much CubeTheThird! Have a nice day!
#647 [10:51] <CubeTheThird> glad it worked :3
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#656 [10:57] <BionicSasquatch> Having severe performance problems with Vanilla MC and Windows 10/Java x64. If I switch to Java x86, it's fine. Even the menu background stutters/freezes on Java x64
#657 [10:58] * MitchgamingHQ [MitchgamingHQ@notlogged] has joined #minecrafthelp
#658 [10:59] <CubeTheThird> BionicSasquatch, you mean specifically the FPS is inconsistent?
#659 [11:00] * RivalsPvP [RivalsPvP@notlogged] has quit. (Ping timeout: 195 seconds)
#660 [11:00] <BionicSasquatch> Inconsistent/unusable. Sits at 0 FPS and occasionally spikes as high as 10. If I click around in the menu to olong, it eventually freezes and becomes unresponsive
#661 [11:01] <BionicSasquatch> *too long
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#663 [11:03] <CubeTheThird> BionicSasquatch, in-game, hold F3 + c until it crashes
#664 [11:03] <BionicSasquatch> CubeTheThird, I've uninstalled/reinstalled Java x64 to no effect and tried removing Java x86 so that x64 is the only version, same results. Also tried updating video drivers
#665 [11:03] <BionicSasquatch> Okay, it's my kid's laptop and he isn't around today, I'll have to try to get a crash report tomorrow when he's back
#666 [11:03] <BionicSasquatch> Okay, it's my kid's laptop and he isn't around today, I'll have to try to get a crash report tomorrow when he's back
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#668 [11:03] <CubeTheThird> ok
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#677 [11:07] <Wavinghood> Hello i am having a issue with java.lang.IllegalStateException: failed to create a child event loop
#678 [11:07] <Wavinghood> But its not my firewall or my anti virus
#679 [11:08] <mattym> Wavinghood, What antivirus do you have installed?
#680 [11:08] <Wavinghood> I do not even have one
#681 [11:08] <mattym> ??> Wavinghood tools/hjt
#682 [11:08] <Absol> Wavinghood: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#683 [11:08] <Absol> Wavinghood: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#684 [11:09] <Wavinghood> http://paste.ubuntu.com/17401019/
#685 [11:10] <CubeTheThird> Wavinghood, I recommend you run a malware scan
#686 [11:10] <CubeTheThird> ??> Wavinghood av/adwcleaner
#687 [11:10] <Absol> Wavinghood: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#688 [11:10] <Absol> Wavinghood: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#691 [11:12] <Wavinghood> Scanning right away
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#695 [11:15] <Ralstoni64> Hi, does anyone here know anything about IP issues? I have a URL IP for my server that some people are able to connect to, but others cannot. But everyone is able to connect using the standard numerical IP, is that an issue with my subdomain or would that be an issue with user's clients?
#696 [11:16] <CubeTheThird> Ralstoni64, what's the URL?
#697 [11:16] <Ralstoni64> renegadecraft.mc-server.net
#698 [11:16] <Ralstoni64> 1.8.9
#699 [11:16] <Ralstoni64> Like, some people are able to use it, but not everyone is
#700 [11:16] <CubeTheThird> .mcping renegadecraft.mc-server.net
#701 [11:16] <ExtremeBot> CubeTheThird: 142.4.218.206:25639 is up! There are currently 3 out of 60 players, running Spigot 1.8.8 (47); with a latency of 0.192s and an MOTD of "15[11RenegadeCraft15] 111.8.9".
#702 [11:16] <Tbjbu2> Need help: I'm lagging really bad in a specific server and in other servers i dont, i have no idea why.. someone can help me?
#703 [11:16] <CubeTheThird> Ralstoni64, how long ago did you register/claim this domain?
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#705 [11:17] <CubeTheThird> Tbjbu2, what's your ping to this server?
#706 [11:17] <Ralstoni64> About 2 months ago or so
#707 [11:17] <CubeTheThird> Ralstoni64, oh. What does it say when people aren't able to connect?
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#709 [11:18] <Ralstoni64> One second. Lemme get someone to test it
#710 [11:18] <Tbjbu2> CubeTheThird, the ping is 200 - 400 i think, and i have only 2 green lines in the connect(when i press tab)
#711 [11:18] <Ralstoni64> "Could not resolve hostname"
#712 [11:18] <CubeTheThird> Tbjbu2, ya that would be why. That's a very high ping
#713 [11:18] <Ralstoni64> ^
#714 [11:18] <CubeTheThird> Ralstoni64, that would suggest the DNS server those people are using does not resolve your domain to an IP address
#715 [11:19] <Tbjbu2> CubeTheThird, So what i should do to fix that? i'm lagging so bad, cant play..
#716 [11:19] <CubeTheThird> Ralstoni64, that or they have an outdated cache on their system
#717 [11:19] <Ralstoni64> Alright
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#719 [11:19] <Ralstoni64> Do you happen to know where one could get a subdomain that "works?
#720 [11:20] <n_> i can't play the minecraft
#721 [11:20] <CubeTheThird> Ralstoni64, not entirely sure what you mean by that
#722 [11:20] <CubeTheThird> n_, what happens when you try?
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#724 [11:20] <CubeTheThird> Tbjbu2, generally a high ping means you're very far away from the server
#725 [11:20] <Ralstoni64> Like, do you know any places that people are able to obtain subdomains?
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#728 [11:21] <n_> whn i try it ,th system say my computer cannot play the minecraft
#729 [11:21] <Vespermole> Is anyone else having problems with net/minecraft/client/main/Main ?
#730 [11:22] <Ivann> Hey I'm actually having an issue with logging into minecraft. I almost never am able to log in from the first time with the correct credentials in the launcher. I first have to log in my browser on minecraft.net, enter my credentials on there correct, and then I can try again in the launcher and it works fine. Help? :(
#731 [11:23] <CubeTheThird> Ralstoni64, are all the people who get that message from the same region?
#732 [11:23] <CubeTheThird> Vespermole, what problems exactly?
#733 [11:23] <CubeTheThird> n_, what is the exact message?
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#737 [11:24] <Tbjbu2> CubeTheThird i dont think it's matters, my friends live near me and they dont have lags
#738 [11:24] <Vespermole> when i start the game it tries to re-download the 1.10 update, then after download finishes the launcher closes and an error messege appears
#739 [11:25] <CubeTheThird> Ivann, what does it initially tell you when you try logging in?
#740 [11:25] <Tbjbu2> CubeTheThird, And when i use Hotspot Shield it's reduce the lags... wtf
#741 [11:25] <CubeTheThird> Tbjbu2, can you run a test on speedtest.net
#742 [11:25] <Ralstoni64> No, I have people from South America and Europe not being able to connect
#743 [11:26] <Ralstoni64> Server is hosted in Canada
#744 [11:26] <CubeTheThird> ??> Vespermole launcher/log
#745 [11:26] <Vespermole> the error message says: could not find client thread: net.minecraft.client.main.Main
#746 [11:26] <Absol> Vespermole: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#747 [11:26] <Absol> Vespermole: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#749 [11:26] <Tbjbu2> CubeTheThird, how internet test will help? i have lags only in one server
#750 [11:26] <Vespermole> wait its doing something
#751 [11:27] <CubeTheThird> Ralstoni64, hmm it's possible the DNS service you're using isn't good at pushing out the info across the world. That or it's being blocked for some reason
#752 [11:27] <CubeTheThird> Tbjbu2, Please run the test
#753 [11:27] <Vespermole> is it possible my connection is causing the problem?
#754 [11:27] <Vespermole> im connected to a mobile hotspot now, and the game opened just fine
#755 [11:27] <Ralstoni64> I guess I'll contact my host then, see what they can do about it. Thanks a ton for your assistance, I appreciate it
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#757 [11:27] <Ivann> CubeTheThird: it just says "InvalidCredentialsException: Invalid credentials: Invalid username and password".
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#759 [11:28] <CubeTheThird> Ivann, and you say only once you've successfully logged into the website, it works?
#760 [11:28] <Vespermole> im going to keep experimenting with it but thank you for trying to help
#761 [11:29] <Ivann> Yes CubeTheThird. I know it's a very weird issue and I had a difficult time believing myself, often thinking I just did a typo everytime. But I recently just copy-pasted the password and it's giving me the same hard time
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#764 [11:29] <CubeTheThird> Ivann, are you on a public network, like at a school or library?
#765 [11:30] <Ivann> Nope, just at home. There isn't some sort of restricting firewall present.
#766 [11:30] <Tbjbu2> CubeTheThird, here is my test results: http://prntscr.com/bh6aq1
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#769 [11:30] <CubeTheThird> Tbjbu2, well you don't have the greatest internet connection. It's possible that's related to your issue
#770 [11:30] <CubeTheThird> Ivann, hmm I recommend you contact Mojang about that
#771 [11:30] <CubeTheThird> ??> Ivann mojang/emailo
#772 [11:30] <CubeTheThird> ??> Ivann mojang/email
#773 [11:30] <Ivann> CubeTheThird: I'm running on launcher 1.6.61. I don't know if it auto-updates or if I should try updating
#774 [11:30] <Absol> Ivann: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#775 [11:30] <Absol> Ivann: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#776 [11:31] <Ivann> Okay, thanks CubeTheThird :)
#777 [11:31] <Ivann> Appreciate your support
#778 [11:31] <Tbjbu2> CubeTheThird, ok but it's only in one server.. what should i do?
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#780 [11:32] <CubeTheThird> Tbjbu2, I'm guessing that 1 server is further than others you can reach without issue
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#782 [11:32] <Tbjbu2> CubeTheThird, :( but before that worked fine.. i dont know why it's like that now..
#783 [11:33] <CubeTheThird> Tbjbu2, this only recently started happening?
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#786 [11:33] <Tbjbu2> CubeTheThird, yea, yesterday
#787 [11:33] <CubeTheThird> Tbjbu2, did you recently update or install anything?
#788 [11:33] <Tbjbu2> CubeTheThird, I dont think
#789 [11:34] <CubeTheThird> Tbjbu2, hmm. Let's try doing a malware scan then
#790 [11:34] <CubeTheThird> ??> Tbjbu2 av/adwcleaner
#791 [11:34] <Absol> Tbjbu2: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#792 [11:34] <Absol> Tbjbu2: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#793 [11:35] <Tbjbu2> CubeTheThird ok i will download av
#794 [11:35] <Tbjbu2> avg
#795 [11:35] <CubeTheThird> Tbjbu2, use the tool Absol gave you
#796 [11:35] <Tbjbu2> ok
#797 [11:36] <Tbjbu2> It's going to take forever, right? xD
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#799 [11:36] <CubeTheThird> Tbjbu2, no that one usually doesn't take too long
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#801 [11:36] <Tbjbu2> CubeTheThird, ok thanks - it's scanning now
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#803 [11:38] <Destruidor_BR123> OLA
#804 [11:38] <Destruidor_BR123> MEU MINECRAFT N ESTA ENTRANDO
#805 [11:38] <Destruidor_BR123> me ajude pfv
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#811 [11:45] <Tbjbu2> Cube something, are you still here?
#812 [11:45] <Tbjbu2> CubeTheThird
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#815 [11:48] <ThatAdly> Hi there, I have just taken out my graphics card, as I am selling it through post. Everything works fine, except MC which crashes about every 5 seconds, It says its a java error, so I presume there is a way to change the graphics settings of java but I cant find out how!!
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#822 [11:52] <CubeTheThird> Tbjbu2, any change?
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#824 [11:52] <CubeTheThird> ThatAdly, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#826 [11:53] <Miikeartz> minecraft se me crashea desde hace 1 mes o asi
#827 [11:54] <Miikeartz> abro minecraft sin ningun problema pero a la hora de entrar a un servidor multijugador me dice que java deja de funcionar y se me cierra el minecraft
#828 [11:54] <Miikeartz> hola
#829 [11:54] <Miikeartz> ??
#830 [11:55] <CubeTheThird> ??> Miikeartz lang/es
#831 [11:55] <Absol> Miikeartz: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#832 [11:55] <Miikeartz> lang/es
#833 [11:55] <Miikeartz> hello minecraft started crashing about a month
#834 [11:55] <Miikeartz> can anyone help me?
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#836 [11:56] <CubeTheThird> Miikeartz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#837 [11:56] <Miikeartz> thanks
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#839 [11:57] <Dylanvanacq> Hello?
#840 [11:57] <CubeTheThird> hello Dylanvanacq
#841 [11:57] <Dylanvanacq> If i started my minecraft on and i go in a server then it crash it
#842 [11:57] <Tbjbu2> CubeTheThird, Hey man it's solved now! it's working perfect and no lags :) thanks!!
#843 [11:58] <CubeTheThird> Tbjbu2, awesome!
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#845 [11:59] <Miikeartz> cubethethird when i copy the crash report then what i have to do?
#846 [11:59] <CubeTheThird> Miikeartz, paste the report onto http://paste.ubuntu.com, then submit it there with the 'paste!' button. Give the link to that paste here
#847 [11:59] * FoodShy is now known as Shy
#848 [11:59] <Miikeartz> this is the link http://paste.ubuntu.com/17403249/
#849 [12:00] <Dylanvanacq> [18:58:58] [Client thread/INFO]: Setting user: Dylanvanacq [18:59:00] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:59:01] [Client thread/INFO]: Reloading ResourceManager: Default [18:59:01] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:59:02] [Thread-5/INFO]: Initializing LWJGL OpenAL [18:59:02] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) [18:59:02] [Thread-5/I
#850 [12:00] <Dylanvanacq> i got this GOT DAMN
#851 [12:00] <Dylanvanacq> Game output
#852 [12:00] <Miikeartz> hello cubethethird?
#853 [12:00] <Dylanvanacq> He what's this
#854 [12:01] <Dylanvanacq> Mikkeart
#855 [12:01] <CubeTheThird> Dylanvanacq, paste it onto http://paste.ubuntu.com and give the URL here.
#856 [12:01] <Miikeartz> cube what i have to do now?
#857 [12:01] <CubeTheThird> Miikeartz, does your issue occur without mods
#858 [12:01] <Dylanvanacq> http://paste.ubuntu.com/17403401/
#859 [12:01] <Dylanvanacq> here you go :)
#860 [12:02] <CubeTheThird> Dylanvanacq, in the game's video settings, turn off VBOs
#861 [12:02] <Miikeartz> then it means i can't use mods?
#862 [12:02] <Miikeartz> like optifine?
#863 [12:02] <CubeTheThird> Miikeartz, yes. Try without optifine or any other mods
#864 [12:03] <Miikeartz> if i don't use optifine minecraft is going to be so lag
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#867 [12:04] <Dylanvanacq> Hello
#868 [12:04] <Dylanvanacq> i got a game output.
#869 [12:04] <Dylanvanacq> i got a game output.
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#872 [12:06] <Miikeartz> cubethethird now minecraft crashed and say this http://paste.ubuntu.com/17403602/
#873 [12:06] <CubeTheThird> Dylanvanacq, again, in the game's video settings, turn off VBOs
#874 [12:06] <Dylanvanacq> oke
#875 [12:06] <CubeTheThird> Miikeartz, in the game's video settings, turn off VBOs
#876 [12:06] <Miikeartz> ok
#877 [12:07] <Dylanvanacq> VBOs off
#878 [12:07] <Miikeartz> do you like you job or you are a robot?
#879 [12:07] <Dylanvanacq> i'm gonna check
#880 [12:07] <CubeTheThird> Miikeartz, neither. This chatroom is run by community volunteers
#881 [12:08] <Dylanvanacq> OMG its working Tnx you so much <3
#882 [12:08] <Miikeartz> ah ok
#883 [12:08] <Miikeartz> i'm going to try turno off VBOS
#884 [12:08] <CubeTheThird> Dylanvanacq, awesome!
#885 [12:08] <Dylanvanacq> :)
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#889 [12:10] <Miikeartz> thx so much cube <3
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#901 [12:25] <Om4rGamer21> Andri
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#917 [12:35] <CubeTheThird> lol
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#923 [12:43] <Headminer> Hello. i cant use my old minecraft acc. i tried to transfer the old acc to a mojang acc for about three months ago but i forgot to verify. now its saying that its alredy migrated or somthing when i make a new mojang acc and try to transfer the acc.
#924 [12:46] <CubeTheThird> Headminer, what is your minecraft username?
#925 [12:47] <Headminer> AlvinLar
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#927 [12:48] <CubeTheThird> Headminer, and what you're saying is, when you login to account.mojang.com/me , you do not see your name on that page?
#928 [12:48] <Lauren> I'm having trouble with minecraft, I have updated to Windows 10 and now I can't even get on without a crash report popping up
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#930 [12:49] <CubeTheThird> Lauren, is it telling you to update your graphics drivers?
#931 [12:49] <Lauren> I'm not sure what you mean
#932 [12:49] <Headminer> no my mojang acc was gone when i tried to login
#933 [12:50] <Lauren> It is just really laggy when it pops up and then I click play and it comes up with a crash report
#934 [12:51] <Headminer> I want my old acc back.......
#935 [12:51] <Lauren> It says something to do with Minidumps are not enabled by default on client versions of windows
#936 [12:52] <CubeTheThird> Lauren, can you access the game's video settings?
#937 [12:52] <CubeTheThird> Headminer, you'll have to contact Mojang about this
#938 [12:52] <CubeTheThird> ??> Headminer mojang/email
#939 [12:52] <Absol> Headminer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#940 [12:52] <Absol> Headminer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#941 [12:52] <Lauren> Yes u can CubeTheThird
#942 [12:53] <CubeTheThird> Lauren, there, turn off the VBOs setting
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#944 [12:53] <Lauren> It is
#945 [12:53] <CubeTheThird> Lauren, it's already off?
#946 [12:53] <CubeTheThird> Lauren, it's already off?
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#948 [12:53] <Lauren> yes
#949 [12:54] <Lauren> I tried it already of a YouTube tutorial but it didn't work
#950 [12:54] <CubeTheThird> Lauren, ok, copy the full error report onto http://paste.ubuntu.com and give the URL here.
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#956 [12:57] <Lauren_> Hi I was talking to TheCubed are u there? I disconnected
#957 [12:58] <CubeTheThird> Lauren_, yup still here. Did you get my last message?
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#959 [12:59] <Lauren_> Yes I think, I am on an IPad so I will have to email it too my iPad if that's ok
#960 [12:59] <Headminer> CubeTheThird i did send the email now
#961 [12:59] <Headminer> CubeTheThird i did send the email now
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#963 [12:59] <Lauren_> Could u give me the link again possibly?
#964 [12:59] <CubeTheThird> Lauren_, would you be able to join this chatroom from your PC? might be easier for you
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#967 [13:02] <Lauren> I'm sorry my school seems to have blocked this website on my laptop, could I have the link so I can see if that works?
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#969 [13:03] <CubeTheThird> Lauren, http://paste.ubuntu.com
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#971 [13:04] <Lauren> What do I put for Syntax?
#972 [13:04] <CubeTheThird> Lauren, just leave it as-is
#973 [13:05] <Lauren> Ok I just put my name and the crash report in right?
#974 [13:05] <CubeTheThird> Lauren, that's right
#975 [13:05] <Lauren> Ok done
#976 [13:06] <Lauren> Do u need the link?
#977 [13:06] <CubeTheThird> Lauren, yes give it here
#978 [13:06] <Lauren> http://paste.ubuntu.com/17406092/
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#980 [13:07] <php> Hi there.
#981 [13:07] <php> I'm getting this problem with Minecraft 1.10: http://i.imgur.com/I5w6SYR.png
#982 [13:07] <php> Not 1.8 or 1.9
#983 [13:07] <php> Java 8
#984 [13:08] <CubeTheThird> Lauren, and you said VBOs was turned off right?
#985 [13:08] <php> Placing a block in the "invisible chunk" fixes it, but rejoining the server makes it happen again
#986 [13:08] <CubeTheThird> php, that's a modded server if I'm not mistaken?
#987 [13:08] <php> nope
#988 [13:08] <php> well
#989 [13:08] <Lauren> Yes VBOs is off
#990 [13:08] <php> the server is spigot
#991 [13:09] <Lauren> Should Vsync be on?
#992 [13:09] <php> Same happens with some vanilla servers
#993 [13:09] <CubeTheThird> Lauren, no, that shouldn't affect it. We'll need to update your graphics drivers
#994 [13:09] <CubeTheThird> ??> Lauren win/dxdiag
#995 [13:09] <Absol> Lauren: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#996 [13:10] <Lauren> what?
#997 [13:10] <CubeTheThird> php, well if it's an issue with spigot and such, you'll have to look elsewhere for help. If it's a vanilla issue, it would be a bug in-game
#998 [13:10] <php> CubeTheThird, I'll make sure my Spigot is up to date
#999 [13:11] <Lauren> CubeTheThird what do you mean update my graphics drivers?
#1000 [13:11] <CubeTheThird> Lauren, follow the instructions Absol gave you
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#1004 [13:12] <Lauren> I can't right now as the website is blocked CubeTheThird but I can do it when I get home on Friday evening
#1005 [13:12] <CubeTheThird> Lauren, sure do that. Join this chatroom from your PC too, so it will be easier
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#1008 [13:13] <Lauren> Ok thanks CubeTheThird
#1009 [13:13] <Om4rGamer21> ww' mbknmlg lhmmjnkmhk, 7..m;.iljpllu ,m, mgb kmie
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#1013 [13:16] <KHALED> KHALED HAMMAD
#1014 [13:16] <DarylEastwood> My intl version is centrino duo, I'm updated to the windows 10 and every time I try to update my drivers I can download but can´t instal them due to some error and my minecraft error report is in this link http://paste.ubuntu.com/17406246/
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#1017 [13:19] <CubeTheThird> DarylEastwood, one moemnt
#1018 [13:20] <DarylEastwood> ok thank you VERY much
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#1020 [13:20] <Lauren> I'm so sorry but could I possibly have the link again, I forgot to save it
#1021 [13:21] <CubeTheThird> ??> Lauren win/dxdiag
#1022 [13:21] <Absol> Lauren: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1023 [13:21] <CubeTheThird> DarylEastwood, 2 things. Firstly, your graphics card hasn't received updates since windows 7, so it won't properly work on newer versions of windows
#1024 [13:21] <Lauren> Thank you!
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#1026 [13:21] <CubeTheThird> DarylEastwood, secondly, because of how old it is, the last drivers intel released has a bug in it, which prevent newer versions of the game from working
#1027 [13:22] <DarylEastwood> should I go back to windows 7?
#1028 [13:22] <CubeTheThird> DarylEastwood, you should, however even then you won't be able to play beyond minecraft 1.7.2
#1029 [13:24] <DarylEastwood> Yes that I notticed when the 1.7.4 came out
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#1031 [13:25] <CubeTheThird> DarylEastwood, you'd either need to use Linux (doubtful you'll want to go that route), get a newer graphics card (if you have a desktop), or (preferably) use a newer computer
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#1034 [13:26] <DarylEastwood> Keeping this computer, should I wait for another drivers release from intel or go back to windows 7?
#1035 [13:27] <CubeTheThird> DarylEastwood, intel dropped support for it 7 years ago. Ain't gonna be no more driver releases
#1036 [13:27] <CubeTheThird> DarylEastwood, I'm just saying, if you go back to windows 7, you'll get 1.7.2
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#1038 [13:28] <DarylEastwood> Yes I'm ok with that
#1039 [13:28] <DarylEastwood> but by the way how can I go back to windows 7?
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#1041 [13:28] <CubeTheThird> ??> DarylEastwood win/downgrade
#1042 [13:28] <Absol> DarylEastwood: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1043 [13:29] <DarylEastwood> Ok thank you
#1044 [13:32] <Headminer> Bye
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#1047 [13:36] <mm00> hello i got this acount for a very long time ago me and my brother shared this acount my brother doesnt remember his email back then and i do not remember it either could u help me to change it to my new email so can play normaly agian
#1048 [13:36] * kirby|gone is now known as mrkirby153
#1049 [13:37] <CubeTheThird> mm00, who is the owner of the account?
#1050 [13:37] * DarylEastwood [DarylEastwood@notlogged] has quit. (Ping timeout: 195 seconds)
#1051 [13:38] <mm00> me but i was to low age to had a email so my brother helped me whit the email
#1052 [13:38] <CubeTheThird> mm00, so you payed for the account, but on your brother's email?
#1053 [13:38] <mm00> yes
#1054 [13:38] <CubeTheThird> mm00, when did you make the purchase?
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#1056 [13:39] <mm00> oh hmm im 16 now so about 6-7 years ago i think im not rly sure
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#1058 [13:39] <mm00> btw sorry for my english
#1059 [13:40] <CubeTheThird> mm00, what method of payment did you use?
#1060 [13:40] <birdhouse> i have a couple of laptops at home each with different accounts i used to play on. I havent played in a couple months, and now when I try to play Java is crashing.
#1061 [13:40] <birdhouse> I am running a windows 8.1, I3 with 4gb RAM
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#1063 [13:40] <birdhouse> This is happening on both my laptops
#1064 [13:41] <birdhouse> I am able to create a new world and then just as the game is about to start (after loading terrain) it craps out
#1065 [13:41] <mm00> prepaid first but i dident work so my brother use his credit card im talking to him right now
#1066 [13:41] <CubeTheThird> birdhouse, can you access the game's video settings?
#1067 [13:41] <mm00> im just happy that my brother even remember
#1068 [13:42] <Earth> okay....
#1069 [13:42] <birdhouse> yes
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#1071 [13:44] <CubeTheThird> mm00, your brother will have to contact Mojang to recover the account
#1072 [13:44] <CubeTheThird> ??> mm00 mojang/email
#1073 [13:44] <Absol> mm00: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1074 [13:44] <Absol> mm00: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1076 [13:44] <birdhouse> i tried dropping chunks to 6 and FPS to 80 same problem
#1077 [13:44] <CubeTheThird> ??> mm00 account/trans-id/dibs
#1078 [13:44] <Absol> mm00: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1079 [13:44] <Absol> mm00: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1080 [13:45] <CubeTheThird> birdhouse, turn off the VBOs video setting
#1081 [13:45] <birdhouse> VBO?
#1082 [13:45] <mm00> iok ill will try to ask my sister if she remember the email first thx for the hlp
#1083 [13:45] <birdhouse> view bobbing?
#1084 [13:45] <slickan> I'd like to know how the heck I'm going to be able to log in to minecraft if I have an old account without an E-mail adress and lost my pw...
#1085 [13:45] <birdhouse> i found it
#1086 [13:46] <CubeTheThird> birdhouse, no. VBO stands for Vertex Buffered Objects. It's a graphics construct that can improve performance when supported
#1087 [13:46] <birdhouse> ok turned off, now trying again. how are my chunks and fps
#1088 [13:46] <CubeTheThird> slickan, when did you buy the account?
#1089 [13:46] <CubeTheThird> birdhouse, leave your FPS to unlimited (unless it actually goes higher than 60). Chunks you can play around with after
#1090 [13:47] <slickan> A long ass time ago.. Got my verification link in 10/07-12
#1091 [13:48] <birdhouse> that worked! Thank you. did the latest version introduce or change this setting? Why would it stop working all of of sudden
#1092 [13:49] <CubeTheThird> birdhouse, 1.10 has it on by default to fix a more common crashing issue
#1093 [13:49] <slickan> Haven't played for almost two years I'd say, and I've completely forgotten my PW. And I can't reset it because I need an e-mail to do it.. And I can't transfer it to an email account since I don't got the PW...
#1094 [13:49] <CubeTheThird> slickan, do you have the transaction ID from your account purchase (do NOT give it here)
#1095 [13:49] <slickan> I don't have the transaction IS but I've got that link tho..
#1096 [13:49] <slickan> ID*
#1097 [13:50] <slickan> Can't get hold of it tonight, it's to late in the day..
#1098 [13:50] <birdhouse> Thanks thats a huge time suck!! You just rescued my sons "minecraft playdate"
#1099 [13:51] <CubeTheThird> slickan, ok well once you get the ID, contract Mojang to recover your account
#1100 [13:51] <CubeTheThird> ??> slickan mojang/email
#1101 [13:51] <Absol> slickan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1102 [13:51] <Absol> slickan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1103 [13:51] <CubeTheThird> birdhouse, glad to assist!
#1104 [13:51] <birdhouse> this chat is awesome, so glad i found it, and thank you for your help!!! Really did save the day
#1105 [13:52] <slickan> I have a few ideas on the password tho, but I can't try them since I got the "Invalidcredetials exception" thingy
#1106 [13:53] <CubeTheThird> slickan, if you've failed login too many times, you'll have to wait about 3 hours before trying again
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#1108 [13:53] <Dane_D> o7
#1109 [13:53] <Dane_D> If I'm running a server on linux is it possible for people on Xbox One to connect to that server?
#1110 [13:53] <slickan> So no luck tonight..
#1111 [13:54] <CubeTheThird> Dane_D, it is not
#1112 [13:54] <CubeTheThird> Dane_D, console editions cannot connect to any sort of server
#1113 [13:54] <Dane_D> That is unfortunate.
#1114 [13:55] <Dane_D> Alright thanks
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#1121 [14:02] <php> CubeTheThird, I am positive this is a vanilla issue
#1122 [14:02] <php> the chunk rendering thing
#1123 [14:02] <php> and it's only one chunk
#1124 [14:02] <CubeTheThird> php, then you might want to check on the bug tracker see if it's been reported
#1125 [14:03] <Caroline> Hey, so I agonizingly received the Windows 10 update and now Minecraft won't open and it has something to do with pixels and I went through this whole process of copying and pasting something and I now have a link for it and I just want to play!
#1126 [14:04] <CubeTheThird> Caroline, give the link here
#1127 [14:04] <php> CubeTheThird, just to be 100% sure, I'll ask on SpigotMC.org as well to be certain that it's not a Spigot issue.
#1128 [14:04] <Caroline> http://paste.ubuntu.com/17408234/
#1129 [14:04] <CubeTheThird> php, sure thing. I can't guarantee it's not a vanilla issue. I just don't have any info if it is
#1130 [14:05] <CubeTheThird> Caroline, one moment
#1131 [14:05] <Caroline> Thank you!
#1132 [14:05] <SunkisseBlossom> So recently I had the mother board to my computer replaced due to old age and possibly other factors. I downloaded Minecraft, logged in and as soon as I pressed play it crashed and said "Pixel Format not accelerated. I have a link to what's going on.
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#1134 [14:05] <CubeTheThird> Caroline, can you also send me a link to your crash report?
#1135 [14:05] <CubeTheThird> SunkisseBlossom, do you have a dxdiag report link for us?
#1136 [14:06] <Caroline> I didn't generate one, I shall do so now
#1137 [14:06] <SunkisseBlossom> Yes: http://paste.ubuntu.com/17408221/
#1138 [14:06] <CubeTheThird> SunkisseBlossom, one moment
#1139 [14:06] <CubeTheThird> SunkisseBlossom, try download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1140 [14:07] <SunkisseBlossom> Will do! Thanks.
#1141 [14:07] <Caroline> K wait, How do I get a link for this? I'm sorry, I have the report up but not a link for it.
#1142 [14:09] <CubeTheThird> Caroline, paste it onto http://paste.ubuntu.com
#1143 [14:09] <Caroline> http://paste.ubuntu.com/17408623/
#1144 [14:10] <Caroline> Probably should have been able to figure that out myself...
#1145 [14:10] <CubeTheThird> no worries
#1146 [14:11] <CubeTheThird> Caroline, hmm did you voluntarily upgrade to windows 10, or was that automatic?
#1147 [14:11] <Caroline> automatic
#1148 [14:11] <CubeTheThird> Caroline, hmm because the problem is there are no official graphics drivers for your graphics card on windows 10. Support stopped at windows 8.1. You'll need to downgrade back to an older version of windows
#1149 [14:11] <CubeTheThird> ??> Caroline win/downgrade
#1150 [14:11] <Absol> Caroline: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1151 [14:13] <Caroline> I'm sorry, but nothing happens when I click the link. The new tab opens but there's nothing there. I'm sorry!
#1152 [14:14] <CubeTheThird> Caroline, "To initiate the downgrade, search “Recovery” at Cortana and select “Recovery options” under “System settings.”"
#1153 [14:15] <Caroline> Go back to windows 7 then?
#1154 [14:15] <CubeTheThird> Caroline, yup
#1155 [14:16] <SunkisseBlossom> It didn't work.
#1156 [14:17] <Caroline> Thank you very much!!! I appreciate it greatly. I shall try this and hopefully it works!
#1157 [14:18] <CubeTheThird> SunkisseBlossom, you couldn't install the driver?
#1158 [14:18] <CubeTheThird> Caroline, good luck!
#1159 [14:19] <SunkisseBlossom> Oh I see what went wrong, my apologies
#1160 [14:20] <CubeTheThird> no worries :3
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#1179 [14:44] <Tiff> I don't know how to get the newest update for minecraft pe
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#1184 [14:50] <Gem> i have just purchased minecraft windows for my son and when we click play it starts to download and then we get this error message A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005ae855ec, pid=2744, tid=4904 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode
#1185 [14:50] <CubeTheThird> Gem, paste it onto http://paste.ubuntu.com and give the URL here.
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#1196 [15:05] <elenor> Hi, im having a problem trying to launch minecraft on my pc, the problem is that when i hit play, there is an error message that says my graphics drivers are outdated, already updated everything and same message, i tried launching the game with win 7 compatibility, checked last updates from java and yes, i already rebooted, here is my dxdiag info http://paste.ubuntu.com/17410574/
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#1198 [15:06] <mattym> elenor, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1201 [15:06] <elenor> But i should at least run the game on low specs dont i?
#1202 [15:07] <Gem> ok cube the third thank you for answering here is my error message http://paste.ubuntu.com/17410568/
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#1204 [15:07] <mattym> elenor, No, your hardware does not have drivers for WIndows 10, you need to downgrade
#1205 [15:07] <mattym> ??> Gem win/dxdiag
#1206 [15:07] <Absol> Gem: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1208 [15:09] <elenor> Ok, thank you for the information, have a great day
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#1213 [15:14] <Guest23786> hi
#1214 [15:14] <Guest23786> Well I Sorta Cant log in and Its saying Please Update ur video card
#1215 [15:14] <mattym> Guest23786, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1217 [15:15] <LizzyError255> Ever since 1.10 my mc keeps crashing with error code 255 no matter what version. I reinstalled the game correctly I think
#1218 [15:15] * dantheman88012 [dantheman88012@notlogged] has joined #minecrafthelp
#1219 [15:15] <mattym> ??> LizzyError255 launcher/crash-log
#1220 [15:15] <Absol> LizzyError255: We need to see your crash log, which appears after a crash.
#1221 [15:15] <Absol> LizzyError255: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1222 [15:15] <stampyluck> ------------------ System Information ------------------ Time of this report: 6/12/2016, 02:48:14 Machine name: STEPHS Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_gdr.151112-0600) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7700p Small Form Factor BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 CPU
#1223 [15:15] <mattym> ??> stampyluck win/dxdiag
#1224 [15:15] <Absol> stampyluck: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1225 [15:16] <stampyluck> http://paste.ubuntu.com/17411044/
#1226 [15:16] <mattym> stampyluck, Follow all the directions in the link from Absol
#1227 [15:16] <stampyluck> http://paste.ubuntu.com/17411044/
#1228 [15:16] <dantheman88012> anyone have a idea on how i can migrate my accout i have forgot the email that i used and i most definatly no longer use it
#1229 [15:16] <mattym> ??> dantheman88012 mojang/email
#1230 [15:16] <Absol> dantheman88012: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1231 [15:16] <Absol> dantheman88012: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1232 [15:16] <mattym> dantheman88012, Fill out the form Absol linked
#1233 [15:16] <stampyluck> thanks matt. my son is going mad. had computer for weeks and he cant play minecraft
#1234 [15:16] <mattym> stampyluck, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1235 [15:16] <dantheman88012> thanks
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#1237 [15:17] <mattym> stampyluck, In addition to that, your hardware may not run anything above version 1.7.2 of Minecraft
#1238 [15:17] <stampyluck> how do i downgrade?
#1239 [15:17] <stampyluck> thank you so much
#1240 [15:17] <mattym> stampyluck, Did you recently update to Windows 8?
#1241 [15:17] <stampyluck> can i downgrade online or do i need diosks?
#1242 [15:17] <stampyluck> yes, the person i bought the comnputer did
#1243 [15:17] <stampyluck> computer from
#1244 [15:18] <mattym> stampyluck, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1245 [15:18] <mattym> stampyluck, Try that
#1246 [15:18] <mattym> stampyluck, Those are instructions for doing it on Windows 10, but they should be similar
#1247 [15:18] <stampyluck> wow thanks!! hopefully its in time!
#1248 [15:18] <mattym> stampyluck, If you dont see an option like that, you will need to reinstall Win 7 with either disks or a USB driver
#1249 [15:18] <mattym> drive*
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#1252 [15:20] <MissingSloth> I can only see default skins, could someone please help?!
#1253 [15:21] <mattym> MissingSloth, That happens a lot, there is no precise fix for it. What antivirus and firewall software are you using?
#1254 [15:22] <MissingSloth> The windows ones.
#1255 [15:22] <mattym> ??> MissingSloth tools/hjt
#1256 [15:22] <Absol> MissingSloth: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1257 [15:22] <Absol> MissingSloth: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1259 [15:23] <stampyluck> it says im on windows 8 pro?
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#1261 [15:23] <mattym> stampyluck, Right
#1262 [15:23] <LizzyError255> Ok hi I'm back, where do I put the launcher log?
#1263 [15:23] <mattym> ??> LizzyError255 launcher/crash-log
#1264 [15:24] <Absol> LizzyError255: We need to see your crash log, which appears after a crash.
#1265 [15:24] <Absol> LizzyError255: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1267 [15:24] <stampyluck> then when i try to find the 'run' part like used to be able to do on start menu i dont even know where that is? im so sorry. I onoly use my laptop lol
#1268 [15:24] <MissingSloth> Absol, http://paste.ubuntu.com/17411430/
#1269 [15:24] <LizzyError255> Absol all there is is the Launcher log and the Game output
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#1271 [15:25] <mattym> stampyluck, Did you go into the "recover" option wherever it is on that version and see if you had the downgrade option?
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#1274 [15:25] <mattym> LizzyError255, Same instructions, just get me what you are seeing
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#1276 [15:26] <LizzyError255> mattym on launcher log or game output
#1277 [15:26] <henry> my account got hacked, how to i get into a 1to1 chat room with a help line
#1278 [15:26] <LizzyError255> I can do both if you want
#1279 [15:26] <LizzyError255> henry wrong pace to be
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#1281 [15:26] <LizzyError255> Go to mojang support
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#1283 [15:27] <mattym> LizzyError255, Both, on different paste links
#1284 [15:27] <LizzyError255> Ok
#1285 [15:27] <mattym> MissingSloth, Hmm, not seeing anythign in there that is known to cause the issue
#1286 [15:28] <LizzyError255> http://paste.ubuntu.com/17411551/
#1287 [15:28] <MissingSloth> Mattym, mmh, if it helps, I've also been having trouble connecting to Minecraft realms, as in I cannot load it in game at all.
#1288 [15:28] <mattym> MissingSloth, What happens when you try to?
#1289 [15:28] <LizzyError255> http://paste.ubuntu.com/17411577/
#1290 [15:28] <stampyluck> i didnt even get that far as the seetings that comes out of the windows on right hand side of screen doesnt say anything about that :(
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#1292 [15:29] <stampyluck> settings
#1293 [15:29] <mattym> LizzyError255, Hmm, exactly when does it exit out to the launcher?
#1294 [15:29] <MissingSloth> mattym 'An error occured (500): Could not connect to Realms: connect timed out'
#1295 [15:29] <Gem> ok so this is my report http://paste.ubuntu.com/17411496/
#1296 [15:30] <mattym> ??> Gem gpu/intel/965
#1297 [15:30] <Absol> Gem: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1298 [15:30] <Absol> Gem: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1299 [15:30] <LizzyError255> mattym after a few seconds of me being in game but it tells me theres a crash about to happen first
#1300 [15:30] <LizzyError255> and it asks if I want to exit to the log
#1301 [15:31] <mattym> LizzyError255, You can get to the main menu fine right?
#1302 [15:31] <LizzyError255> Yes
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#1304 [15:31] <mattym> LizzyError255, Ok try this, from the menu, go into Options then Video Settings
#1305 [15:31] <LizzyError255> It just crashes after I join the server
#1306 [15:31] <mattym> LizzyError255, Scroll to the bottom, and tell me what Use VBO is set to
#1307 [15:31] <LizzyError255> Ok
#1308 [15:32] <LizzyError255> Its set to on
#1309 [15:32] <mattym> LizzyError255, Try with it Off
#1310 [15:32] <LizzyError255> Ok
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#1312 [15:33] <mattym> MissingSloth, The only thing that may be causing this issue I can see, may be the Akamai Netsession thing
#1313 [15:33] <Gem> ok thanks for that ... where do make the change launcher/change version
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#1315 [15:33] <mattym> MissingSloth, I would try uninstalling that, restarting the computer, then giving Realms another try
#1316 [15:33] <mattym> ??> Gem launcher/change-version
#1317 [15:33] <Absol> Gem: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1318 [15:33] <MissingSloth> mattym, alright.
#1319 [15:33] <LizzyError255> mattym It seems to be working, I'll let you know if it crashes again
#1320 [15:34] <abc> my game keeps crashing and says this AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1321 [15:34] <mattym> ??> abc launcher/crash-log
#1322 [15:34] <Absol> abc: We need to see your crash log, which appears after a crash.
#1323 [15:34] <Absol> abc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1325 [15:34] <LizzyError255> mattym It didn't crash yet but just wondering, is VBO supposed to be off?
#1326 [15:34] <abc> ok
#1327 [15:35] <stampyluck> ill just leave it. thasnk you for trying but i cant even find the settings so ill leave it. thanks for time :)
#1328 [15:35] <mattym> LizzyError255, Some older hardware does not support it.
#1329 [15:35] <cpeterson> Completely ignored arguments: [--nativeLauncherVersion, 301] [16:30:33] [Client thread/INFO]: Setting user: MrYibblets [16:30:38] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:30:40] [Client thread/INFO]: Reloading ResourceManager: Default [16:30:42] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:30:44] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:30:44] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http:/
#1330 [15:36] <abc> here
#1331 [15:36] <abc> http://paste.ubuntu.com/17411809/
#1332 [15:36] <LizzyError255> mattym whats "Hardware"?
#1333 [15:36] <mattym> ??> cpeterson launcher/crash-log
#1334 [15:36] <Absol> cpeterson: We need to see your crash log, which appears after a crash.
#1335 [15:36] <Absol> cpeterson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1336 [15:36] <mattym> LizzyError255, The parts inside your computer
#1337 [15:36] <LizzyError255> Ok I think its fixed then... thank you so so much
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#1340 [15:37] <mattym> Absol, Go into the Mian Menu, the Option, then Video Settings, make sure both Vsync and Use VBO are set to On
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#1343 [15:37] <mattym> abc, Go into the Mian Menu, the Option, then Video Settings, make sure both Vsync and Use VBO are set to On
#1344 [15:38] <LizzyError255> Alright bye guys... thank you so much matty
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#1346 [15:38] <cpeterson> http://paste.ubuntu.com/17411900/
#1347 [15:39] <stampyluck> isf anyone can help my 10yo get back on minecraft hes gutted, ill leave him here as ive never used windows and dont know even where the settings are. please help him, he loves the game but has cried over this for weeks and ive no clue? :(
#1348 [15:39] <mattym> ??> cpeterson win/dxdiag
#1349 [15:39] <Absol> cpeterson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1350 [15:39] <abc> absol i got the crash thing http://paste.ubuntu.com/17411809/
#1351 [15:39] <mattym> stampyluck, If you cant find that setting, then its not an option like I said
#1352 [15:39] <mattym> stampyluck, Do a full reinstall of Windows 7
#1353 [15:39] <cpeterson> ill give it a try
#1354 [15:39] <Gem> ok thanks absol ;) am trying this now
#1355 [15:39] <mattym> abc, Go into the Main Menu, the Option, then Video Settings, make sure both Vsync and Use VBO are set to On
#1356 [15:40] <abc> thx ill try that
#1357 [15:40] <stampyluck> ive no idea if its even there, like i said, i cant even find the normal settings? it just says control pattern on the left oif screen .. i can use the run part on my laptop but windows doesnt seem to have that option?
#1358 [15:41] <stampyluck> if so, thats ok, sorry i thought all computers would allow me to type into a run box
#1359 [15:41] <stampyluck> take care
#1360 [15:41] <mattym> stampyluck, Yeah like I said, its something to check first as its easier to do
#1361 [15:41] <mattym> stampyluck, If you arent finding the option, you need to do a full reinstall of Windows 7
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#1365 [15:42] <ghostninja38> http://www.planetminecraft.com/server/cpmgaming-3687778/ join this server!
#1366 [15:42] <mattym> abc, Dont PM, and no, the Main Menu in minecraft
#1367 [15:43] <abc> oh ok
#1368 [15:43] <ghostninja38> play.cpmgaming.net
#1369 [15:43] <cpeterson> http://paste.ubuntu.com/17412085/
#1370 [15:44] <abc> mattym they are both set on
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#1373 [15:44] <mattym> ??> cpeterson gpe/intel/965
#1374 [15:44] <mattym> ??> cpeterson gpu/intel/965
#1375 [15:44] <Absol> cpeterson: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1376 [15:44] <Absol> cpeterson: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1377 [15:44] <mattym> abc, Were they on before you checked?
#1378 [15:45] <abc> yes
#1379 [15:45] <mattym> abc, What game version?
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#1381 [15:45] <abc> 1.9.4
#1382 [15:45] <mattym> ??> abc win/dxdiag
#1383 [15:45] <Absol> abc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1384 [15:45] <abc> ok
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#1388 [15:48] <abc> absol i followed the instructions
#1389 [15:48] <abc> now what?
#1390 [15:49] <Star> Hello Im Haveing Problems With Hypixel.net It Is Saying It Is Not Athenticated Woth Minecraft.net
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#1392 [15:49] <Star> With*
#1393 [15:50] * wellington [wellington@notlogged] has quit. (Quit: Web client closed)
#1394 [15:50] <Star> Is There A Way That I Can Fix It
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#1398 [15:51] <Star> I Would Love 2 Play With My Friends Again Plz Help Me
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#1400 [15:52] <MissingSloth> mattym, the problem still persists, is there anything else you could suggest?
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#1402 [15:52] <mattym> MissingSloth, Can you create a new HJT report for me
#1403 [15:53] <mattym> Star, You only get the error with the one server
#1404 [15:54] <Star> It Is The Only Server I Have So Yes
#1405 [15:54] <MissingSloth> mattym, http://paste.ubuntu.com/17412451/
#1406 [15:55] <Star> And Mineplex Is Having The Same Problem
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#1408 [15:56] <bob2005> i love minecraft
#1409 [15:57] <mattym> Star, Yes, they are both high population servers, your conenction is probably just not getting through
#1410 [15:57] <mattym> ??> Star launcher/relog
#1411 [15:57] <Absol> Star: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1412 [15:57] <mattym> Star, Try those instructions from Absol
#1413 [15:57] <bob2005> i fixed my problem from yesterday turns out it was a virus
#1414 [15:58] <Star> Okay Thank You All For Your Help!!
#1415 [15:58] <mattym> ??> MissingSloth av/adwcleaner
#1416 [15:58] <Absol> MissingSloth: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1417 [15:58] <Absol> MissingSloth: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1418 [15:58] <mattym> MissingSloth, Run the file Absol linked and follow the instructions
#1419 [15:58] <MissingSloth> mattym, okay
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#1422 [16:00] <Star> Thank You All So Very Much It Helped!!Have A Good Day Everyone
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#1431 [16:15] <MissingSloth> mattym, unfortunately that software still didn't fix my issue
#1432 [16:15] <mattym> MissingSloth, Still getting the exact same error on Realms?
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#1434 [16:16] <MissingSloth> mattym, yep. I just think minecraft hates me :/
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#1436 [16:16] <mattym> MissingSloth, Are you on your own/home internet, or a school/work/public one?
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#1441 [16:17] <MissingSloth> mattym, yes I am on my own, home internet. Not a public one
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#1445 [16:18] <mattym> MissingSloth, Try restarting your modem/router. Im not sure what else to try
#1446 [16:19] <MissingSloth> mattym, already tried that. Is there nothing else you could suggest?
#1447 [16:19] <mattym> ??> MissingSloth win/reinst
#1448 [16:19] <Absol> MissingSloth: You may need to reinstall the locally installed files that Minecraft puts into place.
#1449 [16:19] <Absol> MissingSloth: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1450 [16:20] <mattym> MissingSloth, Try the instructions from Absol
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#1453 [16:25] <BlokHed83> My game would not load and I had recently updated to windows 10 so i went through the whole help thing then it told me to do this and that and then tell you what was wrong and give you the link. Here is the link http://paste.ubuntu.com/17413283/
#1454 [16:26] <mattym> BlokHed83, Download and Install the most recently dated file from this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
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#1468 [16:41] <turtle0705> Hi, We have been unable to play minecraft since downloading. to follow is a link to the DxDiag report http://paste.ubuntu.com/17413699/ Any and all help is greatly appreciated.
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#1470 [16:42] <mariano023> minecraft necesita java para jugar , ya lo descarge pero a igual el juego no me funciona que ago
#1471 [16:42] <mattym> turtle0705, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1472 [16:42] <mattym> ??> mariano023 lang/es
#1473 [16:42] <Absol> mariano023: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1474 [16:44] <turtle0705> thank you, mattym. where do you suggest we purchase the hardware?
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#1476 [16:45] <mattym> turtle0705, You will need to look into that one your own, as you will need to make sure whatever you attempt to purchase will be supported by the rest of the computer
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#1478 [16:45] <turtle0705> thank you again, mattym.
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#1490 [16:50] <therockjhh123> http://paste.ubuntu.com/17414121/
#1491 [16:50] <therockjhh123> help
#1492 [16:51] <therockjhh123> pliss
#1493 [16:52] <therockjhh123> #minecrafthelp http://paste.ubuntu.com/17414121/
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#1505 [17:04] * Absol kicked dickhead from #minecrafthelp (Reason: ickhead :Keep it civilized, you are just a human)
#1506 [17:04] <Genre> Graphic card update issue http://paste.ubuntu.com/17414658/
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#1508 [17:06] <azmi2299> so update it again :)
#1509 [17:07] <Genre> How, i just installed windows 10
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#1513 [17:13] <azmi2299> jk
#1514 [17:13] <azmi2299> i have no idea
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#1518 [17:17] <azmi2299> Genre: i assume you need to downgrade your windows
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#1520 [17:20] * Absol kicked dantdm from #minecrafthelp (Reason: antdm :You are not him. Do not impersonate because it's terrible (#435))
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#1522 [17:30] <cristhofer> obrigado
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#1526 [17:40] <IlanBravo316> help
#1527 [17:40] <urielsalis> IlanBravo316, just ask
#1528 [17:42] <IlanBravo316> how can i reset my security questions
#1529 [17:42] <IlanBravo316> ?
#1530 [17:42] <urielsalis> IlanBravo316, email Mojang
#1531 [17:42] <urielsalis> ??> IlanBravo316 mojang/email
#1532 [17:42] <Absol> IlanBravo316: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1533 [17:42] <Absol> IlanBravo316: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1534 [17:42] <urielsalis> ??> IlanBravo316 account/trans-id
#1535 [17:42] <Absol> IlanBravo316: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1538 [17:45] <IlanBravo316> thank
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#1542 [17:57] <harmlesskats> my pc meets all the requirements, but i only get 0-2 fps, even when i lowered the graphical settings.
#1543 [17:57] * SrMoha99 [SrMoha99@notlogged] has joined #minecrafthelp
#1544 [17:57] <SrMoha99> help
#1545 [17:58] <SrMoha99> Crash Report
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#1549 [18:03] <SrMoha99> ??
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#1559 [18:14] <Derpy_> i need help updating my graphics driver
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#1561 [18:20] <FrosyBosy> Why mojang isnt sending me email when i click reset password/
#1562 [18:20] <FrosyBosy> ?
#1563 [18:20] <FrosyBosy> hello?
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#1572 [18:36] <PlayerExtreme> eu sou brasil
#1573 [18:37] <PlayerExtreme> hello
#1574 [18:38] <PlayerExtreme> http://paste.ubuntu.com/17417428/
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#1580 [18:57] <ProvenWrong> Why can I not login to my account?
#1581 [18:58] <ProvenWrong> I need help logging into my account?
#1582 [18:59] * lilacwolf [lilacwolf@notlogged] has joined #minecrafthelp
#1583 [18:59] <lilacwolf> So I have 2 kids playing. 1 can log into a server no problem, the other gets "Internal server error" when he tries to get on. I own the server, too if that matters.
#1584 [19:01] <mattym> lilacwolf, Is the server in your home/on the same network or located elsewhere
#1585 [19:02] <lilacwolf> elsewhere. I bought it from Minespan. But my one son is on it with no problem. But the other one can't even get into it, he just gets that error. We've shut down and restarted the game, the computer, and the server.
#1586 [19:02] <mattym> lilacwolf, Are you currently in this chat on the computer that it having the issue?
#1587 [19:02] <lilacwolf> Yes.
#1588 [19:03] <mattym> ??> lilacwolf win/reinst
#1589 [19:03] <Absol> lilacwolf: You may need to reinstall the locally installed files that Minecraft puts into place.
#1590 [19:03] <Absol> lilacwolf: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1591 [19:03] <mattym> lilacwolf, First try that ^
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#1593 [19:05] * antonio [antonio@notlogged] has quit. (Quit: Web client closed)
#1594 [19:07] * Turtlegirl [Turtlegirl@notlogged] has joined #minecrafthelp
#1595 [19:07] * TheBlockDominato [TheBlockDominato@notlogged] has quit. (Client Quit)
#1596 [19:07] <lilacwolf> Nope. :(
#1597 [19:07] * ProvenWrong [ProvenWrong@notlogged] has quit. (Ping timeout: 195 seconds)
#1598 [19:07] <lilacwolf> Still getting the same error.
#1599 [19:08] <mattym> lilacwolf, Do you have access to the server logs?
#1600 [19:08] <lilacwolf> Yes.
#1601 [19:08] <mattym> ??> lilacwolf paste
#1602 [19:08] <Absol> lilacwolf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1603 [19:08] <mattym> lilacwolf, Can you get me the contents of what i think is called the latest.log via the site Absol linked
#1604 [19:09] <lilacwolf> http://paste.ubuntu.com/17418465/
#1605 [19:09] <lilacwolf> Is that it?
#1606 [19:09] <Turtlegirl> I am running Java's newest update, as well as Minecrafts newest update. I have used Minecraft on this laptop before. But I am constanly getting the error "Java (se) binary has stopped working. I have attempted about 20 fixes that I've found online. But so far, none have worked. Please someone help. I am desperate. And really wanna play with POLAR BEARS!
#1607 [19:09] <mattym> lilacwolf, Think so, one moment
#1608 [19:10] <mattym> ??> Turtlegirl win/reinst
#1609 [19:10] <Absol> Turtlegirl: You may need to reinstall the locally installed files that Minecraft puts into place.
#1610 [19:10] <Absol> Turtlegirl: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1611 [19:10] <mattym> Turtlegirl, First try the instructions from Absol
#1612 [19:10] * ProvenWrong [ProvenWrong@notlogged] has joined #minecrafthelp
#1613 [19:10] <ProvenWrong> I cannot login to my account?
#1614 [19:11] <mattym> ProvenWrong, What happens when you try?
#1615 [19:11] * GUBGUB [GUBGUB@notlogged] has joined #minecrafthelp
#1616 [19:11] <mattym> lilacwolf, If one person leaves the server, can the other get on?
#1617 [19:12] <lilacwolf> Yes, it kicked my other son off when I restarted the server. He got back in no problem.
#1618 [19:12] <lilacwolf> http://paste.ubuntu.com/17418561/ <--I found this too.
#1619 [19:12] <lilacwolf> It calls it the Minecraft chat
#1620 [19:13] <mattym> lilacwolf, What i mean is, is the issue specific to one computer
#1621 [19:13] <mattym> lilacwolf, Or is it only letting one person on, and not two
#1622 [19:13] * GUBGUB [GUBGUB@notlogged] has quit. (Client Quit)
#1623 [19:14] <lilacwolf> As far as I can tell. It's not like it's a public server. It's supposed to be open to 10 people. Usually it's just my 2 kids. They were both playing fine, and then it started kicking one of them off.
#1624 [19:14] <mattym> lilacwolf, I would contact the host
#1625 [19:14] <mattym> lilacwolf, May be an issue on their end
#1626 [19:14] <lilacwolf> Ok, thanks! :)
#1627 [19:15] <mattym> lilacwolf, Hmm, wait
#1628 [19:15] <lilacwolf> ok
#1629 [19:15] <mattym> lilacwolf, Is it only kicking one specific username off?
#1630 [19:15] <mattym> lilacwolf, Even if that username is logged in from either PC
#1631 [19:15] <lilacwolf> I don't know....oh, hold on.
#1632 [19:18] <lilacwolf> Ok, if I log my son into the other computer - he gets the same message. If I log into this computer, I can get in. So it must just be keeping him out.
#1633 [19:18] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 195 seconds)
#1634 [19:18] <mattym> lilacwolf, Ok, there is a way we can fix this but,
#1635 [19:18] <ProvenWrong> But what?
#1636 [19:18] <mattym> lilacwolf, That user is going to loose their position ingame, inventory and, XP unless you have backups?
#1637 [19:19] <ProvenWrong> My texture packs
#1638 [19:19] <ProvenWrong> ?
#1639 [19:19] <mattym> ProvenWrong, Did you answer the question i asked you
#1640 [19:19] <ProvenWrong> what question
#1641 [19:19] <mattym> ProvenWrong, What happens when you try?
#1642 [19:19] <lilacwolf> He said that's fine.
#1643 [19:19] <mattym> ProvenWrong, To log in that is
#1644 [19:19] <ProvenWrong> It says Incorrect password or username
#1645 [19:20] <mattym> ProvenWrong, What happens if you log into the website
#1646 [19:20] <mattym> lilacwolf, Which is the username that is getting the error?
#1647 [19:20] <Turtlegirl> Absol, I tried it and the game worked for around a minute. Then it froze and I had to go to the task manager to close it
#1648 [19:20] <lilacwolf> LittleLizard1
#1649 [19:20] <ProvenWrong> I can log in
#1650 [19:20] <mattym> lilacwolf, You have access to the server files right?
#1651 [19:21] <lilacwolf> Yep
#1652 [19:21] <mattym> lilacwolf, Within the world folder, there should be a folder called players or something along those lines
#1653 [19:21] <ProvenWrong> I can log in to minecraft launcher now
#1654 [19:21] <lilacwolf> Yes, it has a nice neat list. :)
#1655 [19:21] <mattym> Turtlegirl, Any different error, or a crash log
#1656 [19:21] <lilacwolf> Delete him?
#1657 [19:21] <mattym> lilacwolf, Does it have the username in that list?
#1658 [19:22] <lilacwolf> Yes, there's only 4 people on the list - lol
#1659 [19:22] <ProvenWrong> I am launching Minecraft
#1660 [19:22] <Turtlegirl> mattym, no. its the same
#1661 [19:22] <ProvenWrong> I have all my worlds
#1662 [19:22] <mattym> lilacwolf, Yes, delete the one corresponding to the username that is getting the error, then try connecting again
#1663 [19:23] <mattym> Turtlegirl, What game version?
#1664 [19:24] * Blynny [Blynny@notlogged] has joined #minecrafthelp
#1665 [19:24] * hhidfghgiuuf [hhidfghgiuuf@notlogged] has joined #minecrafthelp
#1666 [19:26] <Turtlegirl> mattym, the most recent pc version for windows, I'm not sure of the actual update # tho
#1667 [19:26] * kylr [kylr@notlogged] has joined #minecrafthelp
#1668 [19:26] * kylr [kylr@notlogged] has quit. (Client Quit)
#1669 [19:26] <mattym> Turtlegirl, Can you start it again, and see if you can get to the main menu ingame.
#1670 [19:26] * kyle_ [kyle_@notlogged] has joined #minecrafthelp
#1671 [19:26] <Turtlegirl> Let me try
#1672 [19:26] <kyle_> hi
#1673 [19:27] <kyle_> my name is kyle and my acc wont work
#1674 [19:27] <Blynny> Followed DxDiag directions to copy to ubuntu pastebin, problems with mod based on graphics, but can't update graphics
#1675 [19:27] <kyle_> i tried to log onto my acc but it dosent seem to be invalided
#1676 [19:27] <mattym> kyle_, What happens when you try
#1677 [19:27] <mattym> Blynny, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1678 [19:28] <kyle_> i logged on and it said password dosent work
#1679 [19:28] <Blynny> http://paste.ubuntu.com/17418884/
#1680 [19:28] <kyle_> so my brother changed it for me
#1681 [19:28] <mattym> kyle_, What happens if you try to log in on the website
#1682 [19:28] <kyle_> and after i logged on it said i need to buy the game
#1683 [19:28] <Turtlegirl> mattym, Im on the menu in game
#1684 [19:28] <kyle_> it says i have to buy the game
#1685 [19:28] <kyle_> but i already bought the game
#1686 [19:28] <kyle_> heres my user name
#1687 [19:28] <mattym> Turtlegirl, Go to Options, then Video Settings, scroll down, tell me what Use VBO is set to
#1688 [19:28] <kyle_> IBadAtEverything
#1689 [19:28] <mattym> kyle_, IF its saying that, you are logged into the wrong account
#1690 [19:29] <kyle_> i have the acc saved
#1691 [19:29] <kyle_> and when i log on it says demo
#1692 [19:29] <mattym> ??> kyle_ mojang/email
#1693 [19:29] <kyle_> it says i need to buy the game again
#1694 [19:29] <Absol> kyle_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1695 [19:29] <Absol> kyle_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1696 [19:29] <mattym> kyle_, Fill out the form Absol linked
#1697 [19:29] <kyle_> what link
#1698 [19:29] <mattym> kyle_, The first one Absol just mentioned
#1699 [19:29] <Turtlegirl> mattym, it says Use VBOs and its set to on. do i need to turn this off?
#1700 [19:30] <kyle_> ok
#1701 [19:30] <lilacwolf> OMG - it still isn't working!
#1702 [19:30] <mattym> Turtlegirl, Set it to Off and see if it works without crashing
#1703 [19:30] <kyle_> i dont have trouble logging on
#1704 [19:30] <lilacwolf> Ok, going to have to contact them. Thanks for all your help mattym.
#1705 [19:30] <mattym> lilacwolf, Did you make whitelist settings, or accidentaly add the user to the ban list?
#1706 [19:30] <kyle_> its telling me to buy the game again
#1707 [19:30] <mattym> kyle_, As I said, fill out the form you were linked
#1708 [19:30] <kyle_> ok
#1709 [19:30] <lilacwolf> I do have whitelist on, I added him.
#1710 [19:31] <mattym> lilacwolf, Sure you spelled it right?
#1711 [19:31] * savio [savio@notlogged] has joined #minecrafthelp
#1712 [19:31] * savio [savio@notlogged] has quit. (Client Quit)
#1713 [19:31] <mattym> it should also be case sensitive
#1714 [19:31] <mattym> lilacwolf, Double check that, if its not the issue, contact the host
#1715 [19:31] <Turtlegirl> mattym, so far its working. Ill be back if it fails
#1716 [19:32] * harmlesskats [harmlesskats@notlogged] has joined #minecrafthelp
#1717 [19:32] <lilacwolf> Is there a way to view banned players?
#1718 [19:33] * Piekiro [Piekiro@notlogged] has joined #minecrafthelp
#1719 [19:33] <harmlesskats> my Pc meets the requirements, but i only get 0-2 fps.
#1720 [19:34] <kyle_> hey mattym
#1721 [19:34] <kyle_> when will i hear back for my acc
#1722 [19:34] <mattym> kyle_, Read the second link from Absol
#1723 [19:35] <mattym> lilacwolf, There would be a list or text file with a list in the servers file
#1724 [19:35] <mattym> lilacwolf, If there inst one, then thats not the issue
#1725 [19:35] <kyle_> mattym is it gonna send to my register email or a differnt email i put
#1726 [19:36] * TheFieryGolem [TheFieryGolem@notlogged] has joined #minecrafthelp
#1727 [19:36] <Blynny> mattym, http://paste.ubuntu.com/17418884/
#1728 [19:36] <lilacwolf> Ok, I'm going to send a ticket to my server host.
#1729 [19:36] <lilacwolf> Thank you so much!
#1730 [19:36] * Piekiro [Piekiro@notlogged] has quit. (Ping timeout: 195 seconds)
#1731 [19:36] * lilacwolf [lilacwolf@notlogged] has quit. (Quit: Web client closed)
#1732 [19:37] <kyle_> is it gonna send it to my contact email or my register email
#1733 [19:37] <TheFieryGolem> Need help with video driver issue. http://paste.ubuntu.com/17419266/
#1734 [19:38] <mattym> Blynny, are you using the latest launcher from minecraft.net/download
#1735 [19:38] <mattym> kyle_, Contact
#1736 [19:38] <mattym> TheFieryGolem, One moment
#1737 [19:38] <kyle_> ok thank you so much mattym
#1738 [19:38] <Blynny> mattym, how can I find out?
#1739 [19:38] * harmlesskats [harmlesskats@notlogged] has quit. (Ping timeout: 195 seconds)
#1740 [19:39] <kyle_> last question if i dont respond to the email after a hour they send me will they still help
#1741 [19:39] <mattym> Blynny, Go to the launcher, hit edit profile, in the window that comes up let me know whats in the box next to Executable
#1742 [19:39] <mattym> kyle_, What do you mean?
#1743 [19:39] * crackudo157 [crackudo157@notlogged] has joined #minecrafthelp
#1744 [19:39] * crackudo157 [crackudo157@notlogged] has quit. (Client Quit)
#1745 [19:39] <mattym> TheFieryGolem, Whats the actual error you are getting?
#1746 [19:40] <kyle_> like if mojang sends the email and i havent answered in a hour will they still help me
#1747 [19:41] <mattym> kyle_, No, once they send you the email if you need to reply to them, you can take as much time as you need
#1748 [19:41] * harmlesskats [harmlesskats@notlogged] has joined #minecrafthelp
#1749 [19:41] <mattym> kyle_, Tho you will only usually need to reply if you have left information out of the form.
#1750 [19:42] <TheFieryGolem> We are sorry, but it seems there was an error while trying to render aspects of the game... Graphics driver... update...
#1751 [19:42] * crackudo157 [crackudo157@notlogged] has joined #minecrafthelp
#1752 [19:42] * crackudo157 [crackudo157@notlogged] has quit. (Client Quit)
#1753 [19:42] <mattym> TheFieryGolem, Hmm, one sec
#1754 [19:42] * Milky [Milky@notlogged] has joined #minecrafthelp
#1755 [19:42] <mattym> TheFieryGolem, Download and Isntall the first file listed here http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1756 [19:43] <Milky> Hello, I am trying to refund my Minecraft account but am not able too.
#1757 [19:43] <mattym> ??> Milky account/refund
#1758 [19:43] <Absol> Milky: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1759 [19:43] <mattym> Milky, Check the info on the page Absol linked
#1760 [19:43] * kyle_ [kyle_@notlogged] has quit. (Ping timeout: 195 seconds)
#1761 [19:44] <TheFieryGolem> Trying now. Let you know shortly. Thank you
#1762 [19:46] <harmlesskats> there is no available graphics or video driver updates, ans Mojang support cant do anything for me. i can run the windows 10 edition with no problem, but i only.get 0-2 fps on the standard PC rdition.
#1763 [19:46] * zanelightfoot [zanelightfoot@notlogged] has joined #minecrafthelp
#1764 [19:46] <mattym> ??> harmlesskats win/dxdiag
#1765 [19:46] <Blynny> mattym, jre-x64\1.8.0_25
#1766 [19:46] <Absol> harmlesskats: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1767 [19:46] <mattym> Blynny, Is the box next to it checked
#1768 [19:47] <Blynny> no
#1769 [19:47] <mattym> Blynny, Check it, then save the profile and try to start the game
#1770 [19:47] * hhidfghgiuuf [hhidfghgiuuf@notlogged] has quit. (Ping timeout: 195 seconds)
#1771 [19:47] <Blynny> should the JVM arguments be checked too?
#1772 [19:48] <mattym> Blynny, For now no
#1773 [19:49] * harmlesskats [harmlesskats@notlogged] has quit. (Ping timeout: 195 seconds)
#1774 [19:49] <zanelightfoot> hello,so one of my friends is trying to purchase minecraft,the issue were encountering is that his card is being denied by the service,he has the funds,weve tried different browsers,and ive even tried my card,which has purchased minecraft before only to be denied by the site service,is there any way to fix this?
#1775 [19:50] <mattym> zanelightfoot, Is the card you are trying to use a Credit Card, or a Debit/Pre-paid, gift credit card
#1776 [19:51] <zanelightfoot> the card i used to purchase was a debit/bank card,the one he initially tried is a walmart employee bank card,but then we tried mine to no avail
#1777 [19:51] <mattym> zanelightfoot, You can only use a regular Credit Card to make a direct purchase
#1778 [19:51] <Blynny> mattym, it launched, but my son doesn't see what he expects to see with this mod we downloaded. with forge, with forge profile
#1779 [19:51] <mattym> zanelightfoot, I beleive you need to use the paypal option for anything else
#1780 [19:52] <mattym> Blynny, We dont help with mods here, sorry
#1781 [19:52] <Blynny> oh, I'm sorry. that's where the hopper.minecraft.net says to go.
#1782 [19:53] <mattym> Blynny, For the graphics error yes
#1783 [19:53] <mattym> Blynny, Not for mods
#1784 [19:53] <Milky> Hello, I bought my account on June 4th, and I can only refund my account 14 days after purchase. When does Mojang respond to my email?
#1785 [19:53] <Blynny> ok thanks. It's only an error when trying the mod. Sorry again.
#1786 [19:53] <zanelightfoot> when he signed through paypal and tried to pay through to the service it was denied even though he has enough to purchase the service
#1787 [19:53] <mattym> Milky, Did you fill out the form on the refund page
#1788 [19:53] * Blynny [Blynny@notlogged] has quit. (Quit: Web client closed)
#1789 [19:54] <mattym> zanelightfoot, What currency is used where you live?
#1790 [19:54] <Milky> Yes mattym
#1791 [19:54] <TheFieryGolem> Rebooting now. Back in a min
#1792 [19:54] <zanelightfoot> USD,or the average american dollar
#1793 [19:54] <mattym> Milky, Then wait for the reply from them, average wait can be found here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1794 [19:55] <mattym> zanelightfoot, Does he have more in the account than the exact price?
#1795 [19:55] <Milky> So they are responding to emails on June 16?
#1796 [19:56] * matias [matias@notlogged] has joined #minecrafthelp
#1797 [19:56] <zanelightfoot> absolutely
#1798 [19:56] <mattym> Milky, Yes, but its currently 2AM Friday where they are, so you wont get a reply till sometime tommorow probably
#1799 [19:56] <Milky> Okay.
#1800 [19:56] <mattym> zanelightfoot, Not sure, if its a bank card, you may have to transfer the funds to paypal before doing the purchase
#1801 [19:56] * HarmlessKats [HarmlessKats@notlogged] has joined #minecrafthelp
#1802 [19:57] <mattym> zanelightfoot, Of if you are trying to do it through paypal direct or whatever they call it
#1803 [19:57] <mattym> zanelightfoot, He may have to call the bank and make sure they arent blocking international transactions
#1804 [19:57] * TheFieryGolem_ [TheFieryGolem_@notlogged] has joined #minecrafthelp
#1805 [19:58] * TheFieryGolem [TheFieryGolem@notlogged] has quit. (Ping timeout: 195 seconds)
#1806 [19:58] <zanelightfoot> i understand,and weve tried i believe its an issue with his bank card,however it doesnt explain why my card became a failure after i have already purchased the service previously
#1807 [19:58] * matias [matias@notlogged] has quit. (Client Quit)
#1808 [19:59] <mattym> zanelightfoot, if your card is bank/debit again it needs to be done throuhg paypal
#1809 [19:59] <mattym> zanelightfoot, And if the name on your card doesnt match the name on the paypal account you are using, they may be blocking it from going through
#1810 [19:59] <TheFieryGolem_> No change
#1811 [20:00] <zanelightfoot> ok well try these avenues with a finer comb,thanks for the info
#1812 [20:00] <mattym> ??> TheFieryGolem_ launcher/crash-log
#1813 [20:00] <Absol> TheFieryGolem_: We need to see your crash log, which appears after a crash.
#1814 [20:00] <Absol> TheFieryGolem_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1815 [20:00] <mattym> TheFieryGolem_, can you get me the crash log according to Absol's instructions
#1816 [20:00] <HarmlessKats> I was searching for help reguarding my low frame rate (of 0-2 FPS) And someone sent me to this http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxiag And I am not quite sure what to do.
#1817 [20:00] <TheFieryGolem_> on it one sec
#1818 [20:00] <mattym> HarmlessKats, Follow the instructions on that page
#1819 [20:01] <HarmlessKats> I did, what next?
#1820 [20:01] * Milky [Milky@notlogged] has quit. (Ping timeout: 195 seconds)
#1821 [20:01] <mattym> HarmlessKats, You didnt, if you did i would have a URL to your log on the paste site
#1822 [20:02] <HarmlessKats> Want me to do it again?
#1823 [20:02] * pgkti5 [pgkti5@notlogged] has joined #minecrafthelp
#1824 [20:02] <TheFieryGolem_> http://paste.ubuntu.com/17420257/
#1825 [20:03] <pgkti5> hello im pgkti5
#1826 [20:04] * lexi02 [lexi02@notlogged] has joined #minecrafthelp
#1827 [20:04] <lexi02> I need help with setting up my singleplayer as a server.
#1828 [20:05] <mattym> HarmlessKats, Yes
#1829 [20:05] <mattym> ??> TheFieryGolem_ win/reinst
#1830 [20:05] <Absol> TheFieryGolem_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1831 [20:05] <Absol> TheFieryGolem_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1832 [20:05] <mattym> TheFieryGolem_, Try the info from Absol
#1833 [20:05] <mattym> lexi02, What do you mean?
#1834 [20:06] <lexi02> ok so you know how on the minecraft wiki it gives you all these instructions to set up your single player as a server, using hamachi or something so other people not on the same wifi can use connect to your world?
#1835 [20:06] <HarmlessKats> Okay Mattym, I just tried again.
#1836 [20:06] <TheFieryGolem_> Will give'r a go, Cap'n! Thx
#1837 [20:06] <mattym> lexi02, We dont support Hamachi in this chat
#1838 [20:06] <lexi02> ...what do you mean?
#1839 [20:06] <mattym> lexi02, If you want to play with someone off your network, set up a real server
#1840 [20:07] <mattym> lexi02, If you want to play with someone on your local network use the LAN option
#1841 [20:07] <mattym> HarmlessKats, I need the URL/Link to it
#1842 [20:08] <HarmlessKats> To the page that it took me to after I clicked paste?
#1843 [20:08] <lexi02> ok see thats what im trying to do but i cant seem to find the IPv4 address for my server to get someone to join my world...
#1844 [20:08] <mattym> HarmlessKats, Yes
#1845 [20:08] <Turtlegirl> mattym, It is still working. Thank you so much. You are a life saver! I've been working on this problem for weeks. Thank you!
#1846 [20:08] <pgkti5> I am Girl on fire
#1847 [20:08] <mattym> lexi02, Did you set up port forwarding yet?
#1848 [20:08] <HarmlessKats> http://paste.ubuntu.com/17420371/
#1849 [20:08] <mattym> HarmlessKats, Ok one moment
#1850 [20:08] <lexi02> whats that?
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#1852 [20:10] <mattym> lexi02, If you dont know what that is, read the instructions again and do it, as the other stuff wont even matter till thats done
#1853 [20:10] <mattym> HarmlessKats, Download and Install the .exe file found here https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1854 [20:10] <lexi02> also i have another question...
#1855 [20:10] <HarmlessKats> Okay, Doing it now
#1856 [20:11] <lexi02> http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#OS_X_instructions i followed this for osX and i did everything but where it says your start command document is supposed to opne your server, mine doesnt seem to do that.
#1857 [20:12] <pgkti5> Help!
#1858 [20:12] <TheFieryGolem_> Aye, Cap'n... Thank you very much!!!
#1859 [20:12] <mattym> lexi02, Did you do all the steps regarding that file? And make sure everythin is exactly as it looks like on the page
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#1861 [20:13] <pgkti5> I upgrade to Windows 10 and I can not play who are friendly and help me ?
#1862 [20:13] <mattym> pgkti5, What happens when you try?
#1863 [20:13] <lexi02> yes.
#1864 [20:14] <mattym> lexi02, What happens when you double click it?
#1865 [20:14] <pgkti5> He tells me that opengl is not installed
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#1867 [20:15] <lexi02_> yes.
#1868 [20:15] <mattym> ??> pgkti5 win/dxdiag
#1869 [20:15] <Absol> pgkti5: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1870 [20:15] <mattym> lexi02_, Wasnt a yes or no question
#1871 [20:16] <pgkti5> Thank You!
#1872 [20:17] <pgkti5> Ok , nothing happens everything remains as it is already installed everything but still does not work
#1873 [20:17] <mattym> pgkti5, Follow the directions on that site, they are not supposed to fix the issue, only get me more info
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#1878 [20:20] <pgkti5> Ya no se que hacer tendre que cambiar los controladores por los de nvidia?
#1879 [20:21] <pgkti5> And I do not have to change drivers by nVidia ?
#1880 [20:21] <pgkti5> Hello?
#1881 [20:22] <mattym> pgkti5, Get me the link the page has you crate
#1882 [20:22] <mattym> create*
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#1885 [20:24] <pgkti5> What do you mean ?
#1886 [20:25] <mattym> pgkti5, If you followed the directions on the page you were linked, you should have a paste.ubuntu.com URL for your report. I need that link
#1887 [20:26] <pgkti5> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1888 [20:26] <mattym> pgkti5, No, do the instructions on that site and you will see what i mean
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#1891 [20:27] <pgkti5> Ah ok
#1892 [20:27] <pgkti5> One moment please
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#1894 [20:29] <HarmlessKats> Hey, Mattym the download sent me this error message "The Driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufafcturer. Setup will exit. Would you like more information? Click Yes to be directed to the intel support website."
#1895 [20:29] <mattym> HarmlessKats, One moment
#1896 [20:29] <pgkti5> Here is the link you think ?
#1897 [20:29] <pgkti5> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1898 [20:30] <mattym> pgkti5, No
#1899 [20:30] <pgkti5> ?
#1900 [20:30] <mattym> pgkti5, Did you post your report on the paste site mentioned in the isntructions
#1901 [20:30] <JAVA_failing> Hi, I am trying to play Minecraft 1.6.61 on Windows 8.1 and it has been crashing. I can log into my world, but a few seconds in it will give me the message: "JAVA(TM) Platform SE binary has stopped working"
#1902 [20:30] <mattym> HarmlessKats, can you find me your full HP product number
#1903 [20:30] <pgkti5> No
#1904 [20:31] <mattym> JAVA_failing, From the games Title Menu select Options, then Video Settings, scroll down make sure Use VBO's are set to Off.
#1905 [20:31] <mattym> pgkti5, Then you havent followed all the directions on the page you were linked
#1906 [20:31] <pgkti5> My drivers :C
#1907 [20:31] <HarmlessKats> Do you know where I can find that?
#1908 [20:31] <pgkti5> Ok
#1909 [20:31] <mattym> HarmlessKats, Laptop right?
#1910 [20:31] <mattym> ??> HarmlessKats hp/oem/product-number
#1911 [20:31] <mattym> ??> HarmlessKats oem/hp/product-number
#1912 [20:31] <Absol> HarmlessKats: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1913 [20:32] <Absol> HarmlessKats: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1914 [20:32] <pgkti5> I can not claim is because of the windows 10
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#1916 [20:33] <mattym> pgkti5, If you want help, you need to read and do all the instructions found here http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1917 [20:33] <HarmlessKats> Product Name:HP 15 Notebook PC, Product Number: LOT33UA#ABA
#1918 [20:34] <mattym> pgkti5, If you cant get me the correct information, then you cannot be helped here
#1919 [20:34] <mattym> HarmlessKats, You sure you copied that right?
#1920 [20:35] <HarmlessKats> I think so, I'll check
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#1923 [20:36] <HarmlessKats> Yeah, That's what It says. :/
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#1925 [20:37] <mattym> HarmlessKats, Hmm, because its an HP computer, you need the drivers directly from them, and that number is not returing as valid on their site
#1926 [20:37] <JAVA_failing> thanks mattym! It is working better now
#1927 [20:37] <HarmlessKats> L0T33UA#ABA
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#1929 [20:37] <HarmlessKats> Thats is the nu,ber
#1930 [20:38] <HarmlessKats> number**
#1931 [20:38] <mattym> HarmlessKats, Go to the HP support site and put that in, you will see what i mean
#1932 [20:38] <mattym> HarmlessKats, Wait, working now
#1933 [20:38] <mattym> mixed up the O and 0 ?
#1934 [20:39] <HarmlessKats> Oh, I'm sorry. /)/-
#1935 [20:39] <mattym> HarmlessKats, Try with this driver http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe
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#1948 [20:45] <HarmlessKats_> I timed out, I'm back onw
#1949 [20:45] <mattym> HarmlessKats, Try with this driver http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe
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#1992 [20:46] <HarmlessKats_> Did you send that one before? Mattym?
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#1994 [20:46] <mattym> HarmlessKats_, Yes, but wasnt sure when you got disconnected
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#2003 [20:46] <HarmlessKats_> I think I got it, thanks though
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#2014 [20:47] <HarmlessKats_> "This computer doesnt meet the minimum requirements"
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#2017 [20:48] <mattym> HarmlessKats_, If your getting that with the HP driver, then you need to contact HP for help
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#2019 [20:48] <HarmlessKats_> Alright. Thank you
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#2025 [20:50] <Jay_> When is 1.9 coomming out
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#2035 [20:53] <wolfy_howl> my minecraft keeps crashing because of graphics cards or something, what do i do
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#2041 [20:57] <a> hi
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#2044 [20:58] <hey> i have a american express gift card and its not taking my ccv number
#2045 [20:59] <CubeTheThird> hey, unfortunately pre-paid credit cards cannot be used for international purchases
#2046 [20:59] <CubeTheThird> hey, you'll have to use the card either on Amazon or at a store and buy a gift code for the game
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#2051 [21:04] <DaRk_> I got a error message saying Internal Exception: java.lang.NullPointerException
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#2056 [21:05] <DaRk__> I still have the error message
#2057 [21:06] <DaRk__> i can only do survival
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#2066 [21:18] <carsunskii_> i just downgraded from windows 10 to windows 7 because i kept getting the "pixel format not accelerated" error and i still have the same problem.
#2067 [21:18] <mattym> ??> carsunskii_ win/dxdiag
#2068 [21:18] <Absol> carsunskii_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2071 [21:19] <carsunskii_> but i tried to update my drivers and apparently there is no driver updates avaliable
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#2073 [21:20] <mattym> carsunskii_, Do the instructions in the link from Absol, get me the URL it has you make
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#2076 [21:20] <edwin> Hello, does anyone know why my mcpe world Kees crashing?
#2077 [21:21] * benjaminludu [benjaminludu@notlogged] has joined #minecrafthelp
#2078 [21:21] <edwin> It's the latest version by the way
#2079 [21:21] <mattym> edwin, For the mobile versions, its probably best you ask in the forums. we are not too familiar with those here
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#2081 [21:21] <edwin> Alright
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#2083 [21:22] <carsunskii_> http://paste.ubuntu.com/17422454/
#2084 [21:22] <benjaminludu> http://paste.ubuntu.com/17422369/
#2085 [21:23] <mattym> carsunskii_, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#2087 [21:23] <carsunskii_> ok
#2088 [21:23] <mattym> benjaminludu, One moment
#2089 [21:24] <benjaminludu> ok
#2090 [21:24] <mattym> benjaminludu, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2091 [21:25] <benjaminludu> ok :c
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#2094 [21:26] <carsunskii_> ok its prompting me to restart my computer. will my problem be fixed when it comes back on or will i have to log back on to this chatroom
#2095 [21:26] <Moo_Shee_Roo> help it says unable to write core dump it crashes my game some1 heeelp!!!
#2096 [21:28] <mattym> carsunskii_, It should be fine after the restart
#2097 [21:28] <mattym> ??> Moo_Shee_Roo launcher/crash-log
#2098 [21:28] <Absol> Moo_Shee_Roo: We need to see your crash log, which appears after a crash.
#2099 [21:28] <Absol> Moo_Shee_Roo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2101 [21:31] <Moo_Shee_Roo> ok
#2102 [21:34] <Moo_Shee_Roo> alright here it is http://paste.ubuntu.com/17422733/
#2103 [21:35] <Moo_Shee_Roo> Absol?
#2104 [21:36] <Andrio> Moo_Shee_Roo, try switching the VBOs setting in the video options
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#2116 [22:03] <Vexane> Hello, I'm having trouble connecting to a specific server that i have been playing on for a few days now. When i login to the server i receive either a black screen or me falling through the world. how can i fix this?
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#2119 [22:07] <Vexane> Hello, is anyone there?
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#2124 [22:43] <raph> yo
#2125 [22:44] <raph> anyone here?
#2126 [22:44] * raph_ [raph_@notlogged] has joined #minecrafthelp
#2127 [22:46] * X_REBORN_X [X_REBORN_X@notlogged] has joined #minecrafthelp
#2128 [22:47] <X_REBORN_X> Download Minecraft Free
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#2132 [22:48] * Lord_Ralex kicked X_REBORN_X from #minecrafthelp (Reason: _REBORN_X :X_REBORN_X)
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#2137 [23:04] <Jackson413> Weird question, but I'd like to change my minecraft server's output to console. Is there any way to change this> http://i.imgur.com/vPOq3xN.png
#2138 [23:04] <Jackson413> from INFO to something else? I'm not sure if this is a vanilla question, but this is present on a vanilla server.
#2139 [23:04] <mattym> Jackson413, Not sure thats easily doable
#2140 [23:05] <mattym> Jackson413, I think that INFO thing actually comes from a call to Java itseld
#2141 [23:05] <mattym> itself*
#2142 [23:05] <Jackson413> What's your experience with linux?
#2143 [23:06] <mattym> Trying to get java to stop outputting the "WARN" messages on my linux server never worked
#2144 [23:06] <Jackson413> Have you used tmux before?
#2145 [23:06] <mattym> I think the words themselves are coded into java, so im not sure its even possible to change them
#2146 [23:07] <mattym> Jackson413, You could always write a scrip to just find/replace all that in your log and output to a new log
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#2148 [23:08] <Jackson413> No, it isn't for the log, that would be easy. Let me make a nice little infographic.
#2149 [23:08] * avo [avo@notlogged] has joined #minecrafthelp
#2150 [23:08] <avo> it doesnt let me play
#2151 [23:08] <mattym> avo, What happens when you try?
#2152 [23:09] <avo> it says uhoh it looks like the game has crashed
#2153 [23:09] <mattym> ??> avo launcher/crash-log
#2154 [23:09] <Absol> avo: We need to see your crash log, which appears after a crash.
#2155 [23:09] * julian_ [julian_@notlogged] has joined #minecrafthelp
#2156 [23:09] <Absol> avo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2157 [23:10] <avo> it seems like there was an error trying to run the aspects of the game
#2158 [23:10] <avo> i did all that
#2159 [23:10] <mattym> avo, Get me the link
#2160 [23:10] <avo> http://paste.ubuntu.com/17424630/
#2161 [23:10] <mattym> avo, Ok one moment
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#2164 [23:11] <Jackson413> Kealper!
#2165 [23:11] <mattym> avo, Download and Install the .exe from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81500
#2166 [23:12] <mattym> Jackson413, Please dont ping people who arent atively talking in the channel
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#2168 [23:12] <avo> ok its downloading
#2169 [23:12] <Jackson413> I've known him for 5 years, I think he'd be ok with it.
#2170 [23:12] <mattym> actively*
#2171 [23:13] <mattym> Jackson413, Doesnt matter, sets a bad precident for others
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#2174 [23:13] <Jackson413> Fair enough
#2175 [23:15] <Jackson413> mattym, can I pick your brain for a minute though?
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#2185 [23:53] <gmoney12131213> II have no access to my account
#2186 [23:54] <gmoney12131213> I forgot my password and the email my account is linked to is gone
#2187 [23:56] <CubeTheThird> gmoney12131213, do you have the transaction ID from your account purchase? ( do NOT give it here )
#2188 [23:59] <gmoney12131213> I do not the account was made 7 years ago and the email that its linked to is gone
#2189 [23:59] <CubeTheThird> gmoney12131213, what method of payment did you use?
#2190 [23:59] <gmoney12131213> credit card
#2191 [23:59] <CubeTheThird> ??> gmoney12131213 account/trans-id/DIBS
#2192 [23:59] <Absol> gmoney12131213: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2193 [23:59] <Absol> gmoney12131213: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2194 [23:59] <CubeTheThird> ??> gmoney12131213 mojang/email
#2195 [23:59] <Absol> gmoney12131213: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2196 [23:59] <Absol> gmoney12131213: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies