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#16 [01:18] <xX_M7MDG4mer_Xx> Hi I want to solve the problem of the game Minecraft player has asked me to take this 17521389
#17 [01:19] <xX_M7MDG4mer_Xx> are you there?
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#19 [01:24] <xX_M7MDG4mer_Xx> ok,i will go to sleeping, if you see this message please fix my problem.
#20 [01:24] <xX_M7MDG4mer_Xx> are you there?
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#26 [01:48] <Kobi> Hello, When i loged on to minecraft, on the page when it said Mojang, and Sai arfter that, it has no memory, Does it ask for Minecraft Memory or Computer Memory
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#29 [01:50] <Rockyrocks36> Hey
#30 [01:51] <Rockyrocks36> Need help, any idea why i cant get online
#31 [01:51] <Rockyrocks36> all the servers have a cross on the connect bar
#32 [01:55] * MegaCraftLPPvP [MegaCraftLPPvP@notlogged] has joined #minecrafthelp
#33 [01:55] * carlos_ [carlos_@notlogged] has joined #minecrafthelp
#34 [01:56] <MegaCraftLPPvP> I download me Minecarft again and than is the problem a DxDiag
#35 [01:56] <MegaCraftLPPvP> http://paste.ubuntu.com/17522359/
#36 [01:59] <carlos_> wea
#37 [01:59] <carlos_> Quien anda
#38 [01:59] <carlos_> Hay
#39 [01:59] <carlos_> ?
#40 [01:59] * FLAMING_001 [FLAMING_001@notlogged] has joined #minecrafthelp
#41 [01:59] <carlos_> Flaming
#42 [01:59] <carlos_> Wea nesecito tu ayuda
#43 [01:59] <carlos_> spanih
#44 [01:59] <carlos_> inglih
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#49 [02:08] <Rockyrocks36> I can Play Single player But when go onto Multiplayer it has red cross on the signal, (with all of the)
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#59 [02:38] <Russ> why cant i play minecraft?
#60 [02:40] * astrobot015 [astrobot015@notlogged] has joined #minecrafthelp
#61 [02:40] <astrobot015> asdasd
#62 [02:40] <astrobot015> asd
#63 [02:40] <astrobot015> sino pilipino dito
#64 [02:41] <astrobot015> Hello
#65 [02:41] <astrobot015> sino pilipino ditoooooooooooooooooooooooooooooooooooo
#66 [02:41] <astrobot015> english na nga
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#74 [03:16] <Ella> Hi. Trying to buy Minecraft but it says my details are wrong but I have checked multiple times and tried to buy a couple too but it still isn't working.
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#82 [03:45] <curlyfries01> i already bought minecraft and then my laptop updated me to window 10 and now i cant play it because it says i need to update my graphic drivers
#83 [03:45] <curlyfries01> http://paste.ubuntu.com/17525446/#
#84 [03:46] <GreyVulpine> curlyfries01 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#85 [03:46] <curlyfries01> oh ok will there be a new update later so i can play minecraft on this computer?
#86 [03:47] <GreyVulpine> No.
#87 [03:48] <curlyfries01> ok thank you for your help.
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#96 [04:02] <teemo2004> I need help with my minecraft it keeps saying u need to update ur graphics card and i dont know how
#97 [04:02] * ByHoussi [ByHoussi@notlogged] has joined #minecrafthelp
#98 [04:02] <ByHoussi> I NEED HELP
#99 [04:02] <teemo2004> same ByHoussi
#100 [04:03] <ByHoussi> my minecraft is always crashing
#101 [04:03] <teemo2004> myn keeps saying i need to update my graphics cARD AND I DONT KNOW HOW?? DO U KNOW
#102 [04:03] <teemo2004> sorry for capps
#103 [04:04] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#104 [04:04] <Andrio> ??> teemo2004 win/DXDiag
#105 [04:04] <Absol> teemo2004: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#106 [04:04] <Andrio> ??> ByHoussi launcher/crash-log
#107 [04:04] <Absol> ByHoussi: We need to see your crash log, which appears after a crash.
#108 [04:04] <Absol> ByHoussi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#109 [04:04] <teemo2004> i dont know how though i dont understand it
#110 [04:04] <ByHoussi> ok
#111 [04:04] <Andrio> hm
#112 [04:04] <Andrio> teemo2004, what part don't you understand?
#113 [04:05] <teemo2004> ok when i fallow it it shows something tottaly diffrent
#114 [04:05] <teemo2004> im 12 and i dont understand alot
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#118 [04:05] <ByHoussi> i am from german i not good english
#119 [04:05] <Andrio> Different from what?
#120 [04:05] <Andrio> mm
#121 [04:06] <teemo2004> it shows like download links and stuff
#122 [04:06] <teemo2004> and i dk if it will mess my pc up??
#123 [04:06] <teemo2004> and i just restored my pc
#124 [04:06] <ByHoussi> what ich have to do now ?
#125 [04:07] <ByHoussi> what i have to do ?
#126 [04:07] <teemo2004> and i downloaded mc and when i logg in to the game it crashes and says update graphics and something about pixel platfourm??
#127 [04:07] <ByHoussi> i have to do update my graphics card or what ?
#128 [04:08] <teemo2004> ByHoussi: thats what i have to do and i dont know how
#129 [04:08] <ByHoussi> but i have to do what now
#130 [04:09] <teemo2004> Andrio:
#131 [04:09] <ByHoussi> teemo2004 i have to doing what now ?
#132 [04:10] <teemo2004> idk dude
#133 [04:10] <teemo2004> iv been trying for 3days to figure it out
#134 [04:11] <ByHoussi> i have to update my grpahic card ?????
#135 [04:11] <teemo2004> ok it says for me i got lack of updateing my grpahic card
#136 [04:11] <ByHoussi> how i update my grapiccart
#137 [04:12] <teemo2004> how do weeeeeeeeeeeeee
#138 [04:12] <teemo2004> !!!!!!!!!!!!!!!!!!!
#139 [04:12] <ByHoussi> thats my crash report
#140 [04:12] <ByHoussi> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 19.06.16 11:01 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Displ
#141 [04:13] <Anna> ??> ByHoussi paste
#142 [04:13] <Absol> ByHoussi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#143 [04:13] <Anna> ??> ByHoussi win/dxdiag
#144 [04:13] <Absol> ByHoussi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#145 [04:14] <Anna> teemo2004: got a dxdiag report?
#146 [04:14] <Anna> or ubuntu link
#147 [04:14] <ByHoussi> i have do that what i do now
#148 [04:14] <ByHoussi> i have paste the report
#149 [04:14] <teemo2004> anna yes
#150 [04:15] <teemo2004> i got both
#151 [04:15] <teemo2004> but it still isnt working >:
#152 [04:15] <teemo2004> anna minecraft is my life plz help me
#153 [04:15] <Anna> teemo2004: link them here?
#154 [04:15] <Anna> ByHoussi: paste the link here
#155 [04:16] <ByHoussi> what i do now i have paste my report
#156 [04:16] <Anna> give us the link it took you to so we can see
#157 [04:16] <teemo2004> i gotta put my report in there
#158 [04:16] <teemo2004> oh ok
#159 [04:16] <ByHoussi> ok here
#160 [04:16] <ByHoussi> http://paste.ubuntu.com/17526552/
#161 [04:17] <Anna> ByHoussi: the dxdiag one not the crash report
#162 [04:17] <Anna> ?? win/dxdiag
#163 [04:17] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#166 [04:19] <teemo2004> anna the paste it at http://paste.ubuntu.com/17526552/
#167 [04:19] <ByHoussi> here anna
#168 [04:19] <ByHoussi> ------------------ System Information ------------------ Time of this report: 6/19/2016, 10:55:07 Machine name: RIHA_EL-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: German (Regional Setting: German) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7600 Small Form Factor BIOS: Default
#169 [04:20] <Anna> ByHoussi: paste it onto the ubuntu site like the crash report
#170 [04:20] <Anna> ?? paste
#171 [04:20] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#172 [04:20] <Anna> teemo2004: dxdiag report please, not the crash report
#173 [04:21] <Anna> ?? win/dxdiag
#174 [04:21] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#177 [04:21] <teemo2004> anna
#178 [04:21] <ByHoussi> ok anna
#179 [04:21] <ByHoussi> here http://paste.ubuntu.com/17526761/
#180 [04:22] <ByHoussi> anna ?
#181 [04:23] <ByHoussi> I NEED HELP
#182 [04:23] <teemo2004> how do i paste guys??
#183 [04:24] <ByHoussi> Anna ?
#184 [04:25] <Andrio> teemo2004, you just managed it
#185 [04:25] <Andrio> you just posted the wrong thing.
#186 [04:25] <ByHoussi> i ?
#187 [04:25] <Andrio> ??> ByHoussi IRC/multitasking
#188 [04:25] <Absol> ByHoussi: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#189 [04:25] <ByHoussi> what i have to do now ?
#190 [04:26] <Anna> Andrio: actually he copied ByHoussi's link
#191 [04:26] <Andrio> ByHoussi, your PC doesn't meet the minimum requirements for Minecraft but you can try installing this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81526
#192 [04:26] <Andrio> ah
#193 [04:26] <teemo2004> i did??
#194 [04:26] <teemo2004> guys
#195 [04:26] <Andrio> Apparently you faked it.
#196 [04:26] <Andrio> I don't recommend that.
#197 [04:26] <teemo2004> who Andrio
#198 [04:26] <Andrio> teemo2004, you
#199 [04:27] <teemo2004> what did i fake??
#200 [04:27] <Andrio> Anyway
#201 [04:27] <teemo2004> i really got issues with my mc
#202 [04:27] <teemo2004> i didnt know i copied it
#203 [04:27] <teemo2004> im sorryyyyyyyyyyyyyyyyyyyyyyyy
#204 [04:27] <Andrio> There are pictures on this page showing you what to do: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#205 [04:27] <teemo2004> ik but i dont know how to read it i dont understand it
#206 [04:28] <Andrio> You can use Google Translate on it.
#207 [04:29] <teemo2004> guys im sorry i didnt know what i did plz forgive me
#208 [04:29] <teemo2004> i was clicking on things
#209 [04:30] <teemo2004> cause i thought they would refer to my problem
#210 [04:30] <Andrio> mm
#211 [04:30] <teemo2004> whats mm mean??
#212 [04:31] <Anna> mmmmhm
#213 [04:31] <Anna> or hmm, probably
#214 [04:31] <Anna> more a sound than a word
#215 [04:31] <teemo2004> can u give me some links though
#216 [04:32] <teemo2004> those pics i dont understand at all
#217 [04:32] <Anna> ??> teemo2004 win/dxdiag
#218 [04:32] <Absol> teemo2004: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#219 [04:32] <teemo2004> Absol: i dont understand em
#220 [04:32] <Anna> ??> teemo2004 bot
#221 [04:32] <Absol> teemo2004: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#222 [04:33] <teemo2004> Anna: i dont understand em
#223 [04:33] <teemo2004> iv fallowed em
#224 [04:33] <Anna> and what hapoened?
#225 [04:34] <teemo2004> ok it took me to my folder
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#227 [04:34] <teemo2004> then i didnt know what to do >:
#228 [04:34] <Anna> it says what to do
#229 [04:34] <teemo2004> ik but all the tings it goes to
#230 [04:34] <teemo2004> i dont got it all in my folder
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#234 [04:39] <teemo2004> anna
#235 [04:39] <teemo2004> i got it up i clicked save now what do i do?!?!
#236 [04:39] <Anna> ??> teemo2004 paate
#237 [04:39] <Anna> ??> teemo2004 paste
#238 [04:39] <Absol> teemo2004: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#239 [04:39] <teemo2004> im trying
#240 [04:40] * theredfire [theredfire@notlogged] has joined #minecrafthelp
#241 [04:40] <theredfire> hi
#242 [04:40] <Galaxy_2Alex> theredfire, Hello.
#243 [04:40] <teemo2004> anna
#244 [04:41] <teemo2004> i went over it theres no paste sighn
#245 [04:41] <theredfire> i got trouble to run minecraft in my updated win10
#246 [04:41] <Galaxy_2Alex> theredfire, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#247 [04:41] <theredfire> here the log for my problem
#248 [04:41] <theredfire> http://paste.ubuntu.com/17526655/
#249 [04:41] <Galaxy_2Alex> theredfire, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#250 [04:42] <teemo2004> guys how do i upgrade my graphics card
#251 [04:42] <teemo2004> thats my issue
#252 [04:43] <Galaxy_2Alex> teemo2004, We need your DxDiag to determine what you need to do.
#253 [04:43] <teemo2004> how do i transfer it here
#254 [04:43] <Galaxy_2Alex> teemo2004, Please follow the instructions on this page: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#255 [04:43] <teemo2004> my paste isnt working for it
#256 [04:43] <Galaxy_2Alex> teemo2004, At the end, you should have a link to your DxDiag. Please post that into this chatroom.
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#260 [04:47] <xola> https://minecraft.net/en/store/minecraft/#buy
#261 [04:47] <xola> Minecraft profile
#262 [04:47] <xola> what's this about?
#263 [04:48] <Galaxy_2Alex> xola, That is the page you can buy Minecraft on.
#264 [04:48] <Galaxy_2Alex> xola, Does it should that you don't own the game even though you do?
#265 [04:48] <xola> I've never seen a game that I have to decide on a profile to buy it
#266 [04:48] <xola> is this profile something that I can change at any time for anyone that plays here or what? I'm not going to play online anyway
#267 [04:49] <teemo2004> omggggggg
#268 [04:49] <teemo2004> i went to my dxiag thing
#269 [04:49] <teemo2004> it wont paste
#270 [04:49] <Galaxy_2Alex> ??> teemo2004 win/edit
#271 [04:49] <Absol> teemo2004: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#272 [04:49] <Galaxy_2Alex> xola, You need a profile in order to purchase the game, yes.
#273 [04:49] <Galaxy_2Alex> xola, Though I am having difficulties understanding what you are asking.
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#275 [04:50] <xola> is this profile something that I can change at any time for anyone that plays here or what? I'm not going to play online anyway
#276 [04:50] <xola> I don't want to be forced to decide on some stupid name that I hope to never use
#277 [04:50] <xola> I'll never play online
#278 [04:50] <xola> the kids want to play minecraft on the computer
#279 [04:50] <xola> they will never play online
#280 [04:51] <Galaxy_2Alex> xola, Then it doesn't matter what Username you put in, but you have to have one.
#281 [04:51] <teemo2004> whats the ubute link agine
#282 [04:51] <xola> I don't want to have a name hover above their head in the game
#283 [04:52] <Galaxy_2Alex> xola, There won't be one if you only play Singleplayer.
#284 [04:52] <Galaxy_2Alex> teemo2004, http://paste.ubuntu.com/
#285 [04:52] <xola> some how they want to play multi player, just has to be local.
#286 [04:52] <xola> lan
#287 [04:53] <xola> is that profile name what hovers above their head in the game?
#288 [04:53] <Galaxy_2Alex> xola, Yes.
#289 [04:53] <xola> it is the user profile on xbox
#290 [04:54] <xola> xbox doesn't update
#291 [04:54] <xola> microsoft is worthless
#292 [04:54] <Galaxy_2Alex> xola, The PC Edition has nothing to do with X-Box.
#293 [04:54] * Jackson414 [Jackson414@notlogged] has joined #minecrafthelp
#294 [04:55] <xola> well, they need to be able to change their names
#295 [04:56] <xola> I'm not paying $27 per user
#296 [04:56] <teemo2004> galaxy
#297 [04:56] <teemo2004> dude
#298 [04:56] <Galaxy_2Alex> xola, Sorry, but that is how it works, every person playing needs an own account.
#299 [04:56] <teemo2004> if i give me folder info can u search it i cant find it i really cant
#300 [04:56] <xola> and $27
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#303 [04:58] <Galaxy_2Alex> xola, Sorry, but split-screen is only available for the console edition of Minecraft.
#304 [04:59] <Galaxy_2Alex> teemo2004, At which point are you stuck?
#305 [04:59] <teemo2004> in my folder when it transfer
#306 [05:00] <Galaxy_2Alex> teemo2004, Do you have the text file open with the DxDiag in it?
#307 [05:00] <teemo2004> ??
#308 [05:00] <xola> I don't know why it is more on PC than console either. it's $20 on xbox
#309 [05:00] <teemo2004> oh yes i do Galaxy_2Alex
#310 [05:00] <teemo2004> i tryed to paste it
#311 [05:01] <Galaxy_2Alex> teemo2004, Right, click once in the text file, then press "Ctrl + A" and "Ctrl + C"
#312 [05:01] <teemo2004> i did wont work
#313 [05:01] <xola> it costs more and then you are charging for each player.
#314 [05:02] * DaVincit [DaVincit@notlogged] has joined #minecrafthelp
#315 [05:02] <Galaxy_2Alex> xola, I'm sorry, but that is how it is.
#316 [05:02] <Chromaryu> teemo2004: what os are you using?
#317 [05:02] <xola> dxdiag has a "save all" button...
#318 [05:02] <teemo2004> whats os
#319 [05:02] <Chromaryu> Operating System
#320 [05:02] * Galt [Galt@notlogged] has joined #minecrafthelp
#321 [05:02] <Galaxy_2Alex> oh derp, sorry
#322 [05:02] <teemo2004> how do i check it
#323 [05:03] <Chromaryu> Such as Windows7, Mac, Linux...
#324 [05:03] <Galaxy_2Alex> it's Windows 7 Chromaryu
#325 [05:03] <Chromaryu> k
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#327 [05:03] <teemo2004> my os is windows 7
#328 [05:04] <xola> "Save All Information"
#329 [05:04] <teemo2004> and my mc use to work on windows 7
#330 [05:04] <Galaxy_2Alex> teemo2004, Now that you have the text copied, go to http://paste.ubuntu.com/, click in the big field, press "Ctrl + V", put in a Username at the top, and click "Paste!".
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#332 [05:04] <xola> seems odd to paste win7 dxdiag dump on ubuntu site
#333 [05:05] <Chromaryu> Don't think about it
#334 [05:05] <Galaxy_2Alex> xola, It is the most reliable pasting service that doesn't put up ads.
#335 [05:05] <teemo2004> Galaxy_2Alex: ok thats done
#336 [05:05] <Galaxy_2Alex> Now, give me the link to the page you just got redirected to.
#337 [05:06] <teemo2004> http://pasteubuntu.com/
#338 [05:06] <xola> ha
#339 [05:06] <Galaxy_2Alex> teemo2004, The link should be something like "http://paste.ubuntu.com/12345678"
#340 [05:07] <Galaxy_2Alex> xola, Please don't interfere with other support cases, thank you.
#341 [05:07] <teemo2004> it didnt take me to anything
#342 [05:07] <Galaxy_2Alex> did the page change after you pressed "Paste!"?
#343 [05:07] <teemo2004> no
#344 [05:07] <Chromaryu> teemo2004: your screen should be like this when you pressed "Paste!"
#345 [05:07] <Chromaryu> http://paste.ubuntu.com/17528427/
#346 [05:08] <teemo2004> nope >;
#347 [05:08] <Galaxy_2Alex> teemo2004, Can you see your DxDiag in the big box?
#348 [05:08] <Chromaryu> Galaxy_2Alex: don't care about that crashlog, it's manually crashed sample paste.
#349 [05:08] <xola> http://paste.ubuntu.com/17528423/
#350 [05:08] <teemo2004> yes i can
#351 [05:08] <xola> bunch from "Spigot"
#352 [05:10] <xola> who is spigot, and why are they spamming their dumps ?
#353 [05:10] <Galaxy_2Alex> teemo2004, Now press the "Paste!" button.
#354 [05:11] <teemo2004> i did nothing
#355 [05:11] <Galaxy_2Alex> teemo2004, And make sure you out something in the "Poster" box
#356 [05:11] <Chromaryu> ^
#357 [05:11] <Chromaryu> like your nickname.
#358 [05:11] <teemo2004> i did
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#360 [05:12] <teemo2004> come on guys
#361 [05:12] <teemo2004> iv been here all night
#362 [05:12] <teemo2004> looking for help
#363 [05:12] <xola> </spigotConfig>
#364 [05:12] <xola> nothing but spigot dumps on paste ubuntu
#365 [05:12] <Galaxy_2Alex> teemo2004, Does the page now look like this for you? http://alex.ticklemy.wang/PobaYp.png
#366 [05:12] * sensei_alyssa [sensei_alyssa@notlogged] has quit. (Client Quit)
#367 [05:13] <teemo2004> no
#368 [05:13] <Chromaryu> ...
#369 [05:13] <Galaxy_2Alex> teemo2004, But you said there was something in the box
#370 [05:13] <teemo2004> there is
#371 [05:13] <teemo2004> but nothing is happening
#372 [05:13] <Galaxy_2Alex> teemo2004, Press this button: http://alex.ticklemy.wang/ITPzav.png
#373 [05:14] <xola> rdp
#374 [05:14] <teemo2004> i did
#375 [05:15] <xola> js disabled? does it matter?
#376 [05:16] <Galaxy_2Alex> teemo2004, Okay, try this page: http://pastie.org/
#377 [05:16] <xola> doesn't look like it
#378 [05:16] <Galaxy_2Alex> teemo2004, Paste your DxDiag in the white box, then click "Create Paste".
#379 [05:16] <teemo2004> i clicked paste nothing happend
#380 [05:17] <teemo2004> ok i got something
#381 [05:17] <Galaxy_2Alex> teemo2004, Please give us the link to it.
#382 [05:18] <xola> someone needs to shut off the spigot
#383 [05:18] <teemo2004> there is really no link though
#384 [05:18] <Anna> teemo2004: the url it takes you to
#385 [05:19] <teemo2004> guys idk i gtg
#386 [05:19] <teemo2004> ill figure it out on my own
#387 [05:19] <teemo2004> ty u all for the help an nice meeting yall
#388 [05:19] <Galaxy_2Alex> xola, This is a tech support channel, please don't put in messages that don't have anything to do with your case.
#389 [05:19] <Galaxy_2Alex> teemo2004, Okay, good luck and have a nice day.
#390 [05:19] <teemo2004> yall to <#
#391 [05:19] <teemo2004> <3
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#393 [05:20] <xola> going backwards through the paste ubuntu links. the spigot is spamming dumps from minecraft. why?
#394 [05:21] <Galaxy_2Alex> xola, Because they are using it as a pasting service as well.
#395 [05:22] <xola> I was stepping backwards thinking his paste would be found and it's nothing but spigots so far. I've tried dozens.
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#397 [05:23] <xola> it's about every second
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#413 [06:09] <Ealt> I have bad graphics drivers that don't work well on windows 10, is there still a possibility to play Minecraft on it?
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#415 [06:09] <Galaxy_2Alex> Ealt, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#416 [06:10] <Ealt> http://paste.ubuntu.com/17530665/
#417 [06:10] <Galaxy_2Alex> Ealt, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#418 [06:10] <Ealt> Ok, thanks for the help
#419 [06:11] <McSilas> I have upgraded to Windows 10. Now my Pixel Format Not Accelerated. Have tried to update Intel driver manually. Win 10 says the driver does not support Win10. Her is link to my DxDiag repor, http://paste.ubuntu.com/17530501/
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#422 [06:13] <Galaxy_2Alex> McSilas, Dell does not support Windows 10 on your laptop. You will have to downgrade to Windows 7 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or buy a new system.
#423 [06:14] <xola> that's absurd. they're forcing everyone onto win10.
#424 [06:15] <Galaxy_2Alex> "Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected."
#425 [06:15] * tonygeek [tonygeek@notlogged] has joined #minecrafthelp
#426 [06:15] <Galaxy_2Alex> http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e4310/drivers/advanced
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#428 [06:16] <xola> https://www.grc.com/never10.htm
#429 [06:17] <Galaxy_2Alex> xola, Please don't link potentially malicious software, thanks.
#430 [06:17] <xola> it's not malicious, windows 10 is malicious
#431 [06:18] <xola> these automatic underhanded updates have left people with crippled systems
#432 [06:19] <McSilas> Thanks Galaxy_2Alex. I was hoping there was a way to downgrade the display driver to support OpenGl which seems to be the problem.
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#434 [06:22] <xola> https://downloadcenter.intel.com/default.aspx
#435 [06:22] <Galaxy_2Alex> xola, Dell laptops need OEM drivers.
#436 [06:23] <xola> dell is in the business to sell new hardware, of course they stop support and force oem.
#437 [06:24] <xola> worth a try to let the intel site check
#438 [06:24] <Galaxy_2Alex> He already did.
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#440 [06:24] <Galaxy_2Alex> "Have tried to update Intel driver manually. Win 10 says the driver does not support Win10."
#441 [06:27] <McSilas> My old laptops are mainly for online gaming - so I will downgrade til Win7 again. Thanks for your help :-)
#442 [06:27] <Galaxy_2Alex> McSilas, You're welcome, have a nice day.
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#450 [06:43] <sad> how to fix out pot problem
#451 [06:44] <sad> outpot
#452 [06:44] <Galaxy_2Alex> ??> sad launcher/game-output
#453 [06:44] <Absol> sad: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#454 [06:44] <Absol> sad: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#455 [06:46] <sad> its not for me for my friend he is stupid i will tell him to come
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#460 [06:47] <ezathra> how to fix outpot problem?
#461 [06:47] <Galaxy_2Alex> ??> ezathra launcher/game-output
#462 [06:47] <Absol> ezathra: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#463 [06:47] <Absol> ezathra: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#464 [06:48] * matteo [matteo@notlogged] has joined #minecrafthelp
#465 [06:48] <ezathra> http://paste.ubuntu.com/17532172/
#466 [06:49] * matteo [matteo@notlogged] has quit. (Client Quit)
#467 [06:49] <Galaxy_2Alex> ??> ezathra win/dxdiag
#468 [06:49] <Absol> ezathra: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#469 [06:49] <ezathra> thx
#470 [06:50] * jw28 [jw28@notlogged] has quit. (Ping timeout: 186 seconds)
#471 [06:52] <ezathra> http://paste.ubuntu.com/17532328/
#472 [06:54] * teemo2004 [teemo2004@notlogged] has joined #minecrafthelp
#473 [06:55] <teemo2004> ok back iv been working
#474 [06:55] <Galaxy_2Alex> ezathra, Dell does not support Windows 10 on your laptop. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or buy a new system.
#475 [06:55] <teemo2004> still nothing
#476 [06:55] <teemo2004> Galaxy_2Alex:
#477 [06:55] <Galaxy_2Alex> teemo2004, Use a different browser, then try again with http://paste.ubuntu.com/
#478 [06:55] <teemo2004> im in windows 10
#479 [06:55] <teemo2004> ok listen
#480 [06:55] <ezathra> me 2
#481 [06:55] <ezathra> :3
#482 [06:56] <ezathra> yes satan
#483 [06:56] <teemo2004> i had windows 7 then i factory restored my computer
#484 [06:56] <teemo2004> now my mc isnt working??
#485 [06:56] <Galaxy_2Alex> teemo2004, I still need your DxDiag.
#486 [06:57] <teemo2004> can u take me to the dxdiag
#487 [06:58] <Galaxy_2Alex> ??> teemo2004 win/dxdiag
#488 [06:58] <Absol> teemo2004: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#489 [07:01] <teemo2004> how do i put my system info in the text??
#490 [07:04] <Galaxy_2Alex> teemo2004, Open your DxDiag.txt, press first "Ctrl + C" and then "Ctrl + V" to copy the text, then go to http://paste.ubuntu.com/ and click on the big white box, press "Ctrl + V", enter a name in the poster box and press "Paste!", then copy the link it takes you to and post it into this chat.
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#492 [07:08] <teemo2004> ok i did it and it says paste frome teemo2004 at sun' 19 jun 2016 12;06;41 +0000
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#494 [07:10] <teemo2004> Galaxy_2Alex:
#495 [07:10] <Galaxy_2Alex> teemo2004, please give me the URL to that page.
#496 [07:11] <teemo2004> there isnt one
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#498 [07:11] <Galaxy_2Alex> teemo2004, At the top of your browser, looks like this: "paste.ubuntu.com/12345678§
#499 [07:12] <teemo2004> no it doesnt
#500 [07:12] <teemo2004> i put it in there
#501 [07:12] <teemo2004> i clicked paste
#502 [07:12] <Galaxy_2Alex> teemo2004, http://alex.ticklemy.wang/vF75Fo.png
#503 [07:13] <Galaxy_2Alex> teemo2004, There should be a link up there like this on your page.
#504 [07:14] <teemo2004> oh ok there is one i didnt see it
#505 [07:14] <teemo2004> its http://paste.ubuntu.com/17532853/
#506 [07:15] <teemo2004> Galaxy_2Alex:
#507 [07:17] <Galaxy_2Alex> teemo2004, Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54499.exe
#508 [07:20] <Galaxy_2Alex> teemo2004, Don't upgrade your system to Windows 10, HP does not support it.
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#511 [07:29] <xola> never, never, never upgrade to windows 10 https://www.grc.com/never10.htm
#512 [07:29] * Creeperdud3 [Creeperdud3@notlogged] has joined #minecrafthelp
#513 [07:29] <Creeperdud3> Yo any1 here?
#514 [07:29] <Galaxy_2Alex> xola, Please stop with the off-topic talk.
#515 [07:29] <Galaxy_2Alex> Creeperdud3, Hello.
#516 [07:30] <Creeperdud3> Yes
#517 [07:30] <xola> <Galaxy_2Alex> teemo2004, Don't upgrade your system to Windows 10
#518 [07:30] <xola> <xola> never, never, never upgrade to windows 10 https://www.grc.com/never10.htm
#519 [07:30] <Creeperdud3> Im having problems
#520 [07:31] <Creeperdud3> Trouble connecting to online server can any1 helpme?
#521 [07:31] <Galaxy_2Alex> Creeperdud3, Do you get any kind of error message?
#522 [07:31] <Creeperdud3> No
#523 [07:31] <Creeperdud3> This message
#524 [07:31] <Creeperdud3> Disconnected from server
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#526 [07:32] <Creeperdud3> Im using minecraft pocket edition
#527 [07:32] <teemo2004> Galaxy_2Alex:
#528 [07:32] <teemo2004> will ym mc work
#529 [07:32] <teemo2004> once all this is done
#530 [07:32] <Galaxy_2Alex> teemo2004, It should, yes.
#531 [07:32] <Ikoy> I have mcpe ios when am trying to log in ito xbox it keeps saying something went wrong or try again on xbox.com
#532 [07:32] <teemo2004> ok
#533 [07:33] <Ikoy> What do you mean ok?
#534 [07:33] <Creeperdud3> Galaxy are you from Mojang?
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#537 [07:34] <Galaxy_2Alex> Creeperdud3, Sorry, we currently do not have the ability to offer support for the Pocket Edition. Please use the forums instead: http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#538 [07:34] <teemo2004> whats it mean when it says it doesnt mesure the requirements
#539 [07:34] <Galaxy_2Alex> Ikoy, Sorry, we currently do not have the ability to offer support for the Pocket Edition. Please use the forums instead: http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#540 [07:34] <Creeperdud3> +galaxy_2alex
#541 [07:34] <Galaxy_2Alex> teemo2004, Contact HP Support, they will be able to offer you better support: http://support.hp.com/
#542 [07:35] <Galaxy_2Alex> teemo2004, Ask for an graphics card driver update.
#543 [07:35] <teemo2004> omgggggggg it still doesnt work
#544 [07:35] <Galaxy_2Alex> Creeperdud3, I do not work for Mojang, no.
#545 [07:35] <Creeperdud3> K just curious XD
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#547 [07:36] <xola> for trouble shooting network issues, there's speed test sites. make sure you're not dropping connections over wifi or your data plan
#548 [07:36] * teemo2004_ [teemo2004_@notlogged] has joined #minecrafthelp
#549 [07:37] <teemo2004_> i went there it crashed everything Galaxy_2Alex
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#551 [07:37] <Creeperdud3> Internet is fine xola
#552 [07:37] <Galaxy_2Alex> teemo2004_, Use another browser.
#553 [07:37] <teemo2004_> like what
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#555 [07:38] <Creeperdud3> There are no network issues
#556 [07:38] <teemo2004_> give me link agine]
#557 [07:38] <xola> there's so many possible network issues possible
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#559 [07:38] <teemo2004_> this is on my nerves
#560 [07:38] <Galaxy_2Alex> teemo2004_, http://support.hp.com/
#561 [07:38] <teemo2004_> im about to just quit mc
#562 [07:38] <teemo2004_> these issues are ol
#563 [07:38] <teemo2004_> old
#564 [07:39] * teemo2004 [teemo2004@notlogged] has quit. (Ping timeout: 195 seconds)
#565 [07:39] <Galaxy_2Alex> Creeperdud3, You will get more accurate support on the forum I linked you.
#566 [07:39] <Creeperdud3> Yes Im there
#567 [07:39] <teemo2004_> everytime i go there it says enternet explore has stopped working
#568 [07:40] <teemo2004_> iv watched like 20 videos and iv been talking to yall for like 5 hours
#569 [07:40] <Galaxy_2Alex> teemo2004_, Ah.
#570 [07:41] <Galaxy_2Alex> teemo2004_, Stop using Internet Explorer, just a small tip.
#571 [07:41] <teemo2004_> then what should i use
#572 [07:41] <teemo2004_> google
#573 [07:41] <Galaxy_2Alex> teemo2004_, We recommend Chrome or Firefox.
#574 [07:41] <Creeperdud3> Use mozilla firefox or google chrome
#575 [07:41] * Ella_Crazygirl [Ella_Crazygirl@notlogged] has joined #minecrafthelp
#576 [07:41] <Creeperdud3> Umm galaxy
#577 [07:42] <Creeperdud3> Same problem there...
#578 [07:42] <Creeperdud3> http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support/1945509-unable-to-connect-to-world
#579 [07:42] <xola> why is there no direct correlation to PC version and console versions? http://minecraft.gamepedia.com/Console_Edition_version_history
#580 [07:42] * NebelKlexer_42 [NebelKlexer_42@notlogged] has joined #minecrafthelp
#581 [07:42] <Galaxy_2Alex> Creeperdud3, Check the lists provided in that thread.
#582 [07:42] * Ella_Crazygirl [Ella_Crazygirl@notlogged] has quit. (Client Quit)
#583 [07:42] <Galaxy_2Alex> xola, Because they are developed by two different companies.
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#587 [07:43] <xola> weird. so microsoft controls the builds of non-PC versions?
#588 [07:43] * Creeperdud3 [Creeperdud3@notlogged] has joined #minecrafthelp
#589 [07:43] <Creeperdud3> W8
#590 [07:43] <Galaxy_2Alex> xola, No, 4J Studios does.
#591 [07:44] <xola> oh, I thought microsoft bought it out
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#593 [07:45] <teemo2004_> dudeeeeeeeeeeeeeeeee
#594 [07:45] <teemo2004_> i went there but still dont work
#595 [07:45] <Creeperdud3> Yea bill gates :p
#596 [07:45] <teemo2004_> fml
#597 [07:45] <xola> bill is long gone. the new ceo seems like an idiot
#598 [07:45] <Galaxy_2Alex> teemo2004_, Sorry, but you will have to contact HP since there is nothing else we can do.
#599 [07:45] <teemo2004_> i thought this was minecrafthelp
#600 [07:45] <teemo2004_> sorry
#601 [07:46] <Creeperdud3> Agreed
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#603 [07:46] <teemo2004_> i should of went to minecraft is nothing but a virus whole
#604 [07:46] <xola> there are virus editions of minecraft out there
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#606 [07:46] <xola> make sure you only get it from minecraft net site
#607 [07:46] <teemo2004_> this is one
#608 [07:47] <SirSmallBoat> Cant run minecraft
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#610 [07:47] <SirSmallBoat> Teemo you play LOL
#611 [07:47] <Galaxy_2Alex> SirSmallBoat, Is there any error message?
#612 [07:47] <SirSmallBoat> No
#613 [07:47] * Ella_Crazygirl [Ella_Crazygirl@notlogged] has quit. (Client Quit)
#614 [07:47] <SirSmallBoat> when press play nothing happens
#615 [07:47] <Galaxy_2Alex> SirSmallBoat, What happens if you try to run it?
#616 [07:47] <Galaxy_2Alex> on the launcher?
#617 [07:47] <SirSmallBoat> Yeh\
#618 [07:48] <Galaxy_2Alex> ??> SirSmallBoat launcher/log
#619 [07:48] <Absol> SirSmallBoat: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#620 [07:48] <Absol> SirSmallBoat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#621 [07:48] <SirSmallBoat> k
#622 [07:49] <SirSmallBoat> http://paste.ubuntu.com/17534664/
#623 [07:49] <Galaxy_2Alex> ??> SirSmallBoat win/reinst
#624 [07:49] <Absol> SirSmallBoat: You may need to reinstall the locally installed files that Minecraft puts into place.
#625 [07:49] <Absol> SirSmallBoat: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#626 [07:50] <SirSmallBoat> thks
#627 [07:51] <SirSmallBoat> Still broken
#628 [07:51] <SirSmallBoat> It highlights Switch User
#629 [07:51] <Galaxy_2Alex> SirSmallBoat, Please give me a new log.
#630 [07:52] <SirSmallBoat> http://paste.ubuntu.com/17534823/
#631 [07:53] <Galaxy_2Alex> SirSmallBoat, Start the launcher in Administrator mode.
#632 [07:54] <SirSmallBoat> Bye
#633 [07:54] <SirSmallBoat> its late
#634 [07:54] <SirSmallBoat> thks
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#636 [07:54] <Galaxy_2Alex> okay, bye, have a nice evening.
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#641 [08:00] <xola> with the free windows 10 beta key, with pc version. does that end up remaining beta forever and require a new purchase later on win10?
#642 [08:00] <Galaxy_2Alex> xola, No, it's like the regular PC Edition, once you have it, you don't have to buy it again when it fully releases.
#643 [08:01] <xola> I saw it was $10, so it made me think it was beta only
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#645 [08:03] <xola> I'm guessing using abcdkey.com to buy minecraft isn't recommended.
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#647 [08:03] <Galaxy_2Alex> xola, It's illegal.
#648 [08:04] <xola> how?
#649 [08:04] <Galaxy_2Alex> xola, Keys are not allowed to be resold.
#650 [08:04] <Galaxy_2Alex> xola, It's the the EULA.
#651 [08:04] <xola> so how can the site not get sued into oblivion?
#652 [08:05] <xola> it says "Gift code"
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#654 [08:06] <Galaxy_2Alex> xola, Because those keysellers are usually quite tricky to prosecute.
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#657 [08:07] <xola> then why use a key system at all?
#658 [08:08] <Galaxy_2Alex> xola, To gift the game to other people in an easy way.
#659 [08:08] <xola> bind the purchase to the site account
#660 [08:08] <Galaxy_2Alex> xola, It's an industry standard.
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#662 [08:09] <xola> how do they get it at a discount to be reselling them below what the cost is on the site?
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#664 [08:09] <xola> it's about $5 less to buy from this reseller
#665 [08:11] <Galaxy_2Alex> xola, I don't know how they do it with Minecraft, but other publishers usually give out keys to people to get attention. Some people that get those are selling them for profit.
#666 [08:11] <xola> they must be getting a ton to stay in business
#667 [08:12] <GreyVulpine> Indeed, let me tell you how. Say I'm that reseller. I purchase keys just like normal, but I undercut Mojang by 5 bucks, so that people will purchase from me. I don't have any liability, because I purchased minecraft with a stolen credit card.
#668 [08:12] <xola> oh, that's how they keep their costs down
#669 [08:12] <GreyVulpine> You come around, think I purchased minecraft in bulk or something, to get a healthy discount that I can pass around to other people, not questioning why Mojang would make you pay full price from them.
#670 [08:12] <Galaxy_2Alex> oh yeah, and some people are buying keys, then selling them to people, and then do chargebacks
#671 [08:13] <GreyVulpine> So you purchase minecraft for 5 bucks cheaper. I purchased minecraft for 20 bucks, you purchased minecraft from me for 15.
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#673 [08:13] <xola> still seems like even for gifting that it could be done through the minecraft account
#674 [08:13] <GreyVulpine> I do a chargeback, getting your 15 bucks, and my 20 bucks back. I'm now up 15 bucks, and you're out of a game
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#676 [08:13] <xola> account -> gifts.
#677 [08:13] <nicologuerriero> muoviamoci
#678 [08:13] <xola> would let you keep tabs on giftings
#679 [08:13] <nicologuerriero> njhytyug
#680 [08:14] <nicologuerriero> hjgyutyut5
#681 [08:14] <nicologuerriero> vngftyr
#682 [08:14] <Galaxy_2Alex> nicologuerriero, Hello, how can we help you?
#683 [08:14] <nicologuerriero> gghdtr
#684 [08:14] <GreyVulpine> !k nicologuerriero
#685 [08:14] <nicologuerriero> hvgftiyù
#686 [08:14] * GreyBot kicked nicologuerriero from #minecrafthelp (Reason: icologuerriero :<Kicks:1490>)
#687 [08:14] <GreyVulpine> None of that now
#688 [08:14] <xola> bad cat, sitting on the keyboard
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#691 [08:20] <xola> You may however give gift codes that have been bought through our official gift code system. This is important to help us stop piracy and fraud and to protect our Game. It is also important to prevent members of our community from buying pirated versions of our Game or fraudulent license keys - which we may cancel, such as in the case of fraud.
#692 [08:21] <xola> I'm curious how common of a problem this is.
#693 [08:21] <GreyVulpine> Very
#694 [08:21] <GreyVulpine> See G2A and other key reselling sites for reports of other people experiencing key issues
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#696 [08:26] <xola> it seem like the system needs an overhaul. if this is becoming a big deal, and more sites are doing the same
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#698 [08:27] <Galaxy_2Alex> whatever system you put in place, people will find a way to get around it except it's 100% strict.
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#700 [08:27] <xola> the stolen cc's sounds like the main problem
#701 [08:28] <Galaxy_2Alex> you can't really stop that
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#703 [08:28] <xola> http://www.tomshardware.com/answers/id-2140096/g2a-legit-safe.html
#704 [08:28] <Galaxy_2Alex> it's the people's problem for not keeping their card information safe.
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#706 [08:29] <KennySK> I can't log in to my account with correct email and password.. I migrate my account and I still can't log in. I try sent email for reset password and I get nothing -_-
#707 [08:29] <Galaxy_2Alex> ??> KennySK login/throttle
#708 [08:29] <Absol> KennySK: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#709 [08:29] <Absol> KennySK: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#711 [08:31] <KennySK> But I still don'tz get email with reset pass -_-
#712 [08:31] <xola> ugh, can you not play it offline at that point?
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#714 [08:32] <Galaxy_2Alex> KennySK, How long have you been waiting for it?
#715 [08:32] <KennySK> 50 minutes?
#716 [08:32] <Galaxy_2Alex> KennySK, Have you checked your spam and ads folders?
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#718 [08:32] <KennySK> Yup I checked all of them
#719 [08:33] <Galaxy_2Alex> KennySK, Are you sure you checked the correct E-Mail Adress?
#720 [08:33] <xola> if someone is brute forcing your account (which seems not possible since it disabled it) wouldn't that keep you locked out indefinitely if they continue trying?
#721 [08:33] <Galaxy_2Alex> it only locks it for three hours
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#723 [08:33] <Galaxy_2Alex> time doesn't get added up
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#725 [08:34] <KennySK> Yes sir I checked correct email adress ..
#726 [08:34] <xola> even if someone keeps attempting?
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#728 [08:34] <Galaxy_2Alex> the time will be reset to three hours every time someone attempts to log in.
#729 [08:35] <xola> so someone could keep you locked out forever
#730 [08:35] <Galaxy_2Alex> KennySK, What E-Mail Provider are you using?
#731 [08:35] <KennySK> Gmail
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#734 [08:35] <Galaxy_2Alex> xola, Pretty sure noone ever tried. Also, if your IP Adress has too many attempts, the system will block it.
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#736 [08:36] <xola> they could proxy or vpn around that
#737 [08:36] <Galaxy_2Alex> KennySK, Wait three hours, then try to request a new reset.
#738 [08:36] <KennySK> Okey
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#740 [08:36] <KennySK> thanks bye
#741 [08:37] <xola> if profile name is public, anyone could lockout anyone.
#742 [08:37] <Galaxy_2Alex> xola, Never heard that someone tried it, I'm sure there are counter-measures for that though.
#743 [08:37] <Galaxy_2Alex> They'd also need the E-Mail Adress
#744 [08:37] <xola> ok, so not just by profile name...
#745 [08:38] <xola> email and wrong password would be enough to nullify someone's $27
#746 [08:38] <xola> if it only blocks online, it wouldn't matter much.
#747 [08:38] <Galaxy_2Alex> as I said, there are probably barriers against that happening.
#748 [08:39] <Galaxy_2Alex> oh yes, I forgot, the lockout works differently
#749 [08:39] <xola> ok
#750 [08:39] <Galaxy_2Alex> can't remember how exactly though
#751 [08:39] <xola> lots of things are using 2fa now
#752 [08:40] <xola> 2 factor auth, meaning an app or code sent to linked account or email, etc
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#808 [09:36] <Saftbar> hello my name is saftbar i have tried all the tips like installing java giving my minecraft more GB and installing the whole game new but my minecraft still ceeps on crashing
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#810 [09:37] <Galaxy_2Alex> ??> Saftbar launcher/crash-log
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#812 [09:37] <Galaxy_2Alex> Saftbar, One moment please.
#813 [09:37] <Saftbar> ok
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#816 [09:38] <Galaxy_2Alex> Saftbar, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#819 [09:38] <Saftbar> ---- Minecraft Crash Report ---- // Why did you do that? Time: 19.06.16 15:30 Description: Registering texture java.lang.OutOfMemoryError: Java heap space at bwh.a(SourceFile:293) at bwh.a(SourceFile:283) at bwh.a(SourceFile:217) at bwa.a(SourceFile:46) at bwf.a(SourceFile:56) at bwf.a(SourceFile:38) at bms.a(SourceFile:270) at bnz.a(SourceFile:1302) at bnz.b(SourceFile:1171) at bnz.a(SourceFile:1018) at bcx.av(SourceFile:
#820 [09:39] <Galaxy_2Alex> Saftbar, Are you using a resource pack?
#821 [09:39] <Saftbar> no
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#823 [09:39] <Galaxy_2Alex> Saftbar, I need the full crash report, please follow my full instructions.
#824 [09:39] <Galaxy_2Alex> Saftbar, Go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#825 [09:40] <Saftbar> i pasted it
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#827 [09:41] <Galaxy_2Alex> Saftbar, Share the link (the URL) that it takes you to.
#828 [09:42] <Saftbar> http://hopper.minecraft.net/help/out-of-memory/
#829 [09:42] <Galaxy_2Alex> Saftbar, No, the paste.
#830 [09:43] <Galaxy_2Alex> Saftbar, Should be something like this: http://paste.ubuntu.com/12345678
#831 [09:43] <Saftbar> http://paste.ubuntu.com/17540288/
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#833 [09:45] <Galaxy_2Alex> Saftbar, Okay, follow this step by step:
#834 [09:45] <Galaxy_2Alex> Saftbar, 1. Open the launcher
#835 [09:45] <Saftbar> ok
#836 [09:45] <Galaxy_2Alex> Saftbar, 2. Click on "Edit Profile"
#837 [09:46] <Saftbar> done
#838 [09:46] <Saftbar> now?
#839 [09:46] <Galaxy_2Alex> Saftbar, 3. Click on the checkbox next to "JVM Arguments" (It's the last one)
#840 [09:46] <Saftbar> ok
#841 [09:46] <Galaxy_2Alex> Saftbar, Now, enter this into this line: "-Xmx2G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn1G"
#842 [09:47] <Galaxy_2Alex> Saftbar, without the semicolons
#843 [09:47] * datguywhogamez [datguywhogamez@notlogged] has quit. (Ping timeout: 195 seconds)
#844 [09:47] <Galaxy_2Alex> Saftbar, eh, quotation marks, sorry
#845 [09:47] <Galaxy_2Alex> Saftbar, So copy it without the quotation marks on both ends.
#846 [09:48] <Galaxy_2Alex> Saftbar, Then press "Save Profile", and try again.
#847 [09:48] <Galaxy_2Alex> (try to start the game that is)
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#850 [09:50] <Saftbar> my minecraft is working without a problem thank you very much :)
#851 [09:50] <Galaxy_2Alex> Saftbar, You're welcome, have a nice day :)
#852 [09:51] <Saftbar> u2
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#857 [09:54] <xola> vc102030 is webchat@179.222.107.27
#858 [09:54] <xola> <vc102030> vc
#859 [09:54] <xola> why pm me with "vc" ?
#860 [09:54] <Galaxy_2Alex> vc102030, Please don't PM random people.
#861 [09:55] <Chromaryu> xola: This is Minecraft Help channel, please use other channel if you want to do general chat.
#862 [09:55] <xola> irc is hard
#863 [09:56] <Chromaryu> This channel is dedicated for Minecraft techhelp.
#864 [09:56] <Chromaryu> How about going #lobby
#865 [09:57] * test [test@notlogged] has joined #minecrafthelp
#866 [09:57] <test> Heyo
#867 [09:57] <Galaxy_2Alex> test, Hello.
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#869 [09:58] * test is now known as Guest95128
#870 [09:58] <Guest95128> I'm just having a issue recently
#871 [09:58] <Guest95128> It's the first time
#872 [09:58] <Galaxy_2Alex> Guest95128, What's the issue?
#873 [09:59] <Guest95128> Are we able to change minecraft email?
#874 [09:59] <Galaxy_2Alex> Guest95128, You can change your E-Mail on this page, but only if you have migrated your account: https://account.mojang.com/
#875 [09:59] <Guest95128> I don't know why but I can't reset my password or login
#876 [10:00] <Galaxy_2Alex> Guest95128, Have you received the reset password E-Mails?
#877 [10:00] <Guest95128> Like when I click on "forgot password" and then type my email, but I never get the email
#878 [10:00] <Guest95128> mail*
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#882 [10:01] <Guest95128> Ya but, not after that
#883 [10:01] <Galaxy_2Alex> Guest95128, So you received it once?
#884 [10:01] <Guest95128> Yeah a lot of times
#885 [10:01] <Galaxy_2Alex> ??> Guest95128 login/throttle
#886 [10:01] <Galaxy_2Alex> oh yeah derp
#887 [10:01] <Galaxy_2Alex> one moment
#888 [10:01] <Guest95128> Okay
#889 [10:02] <Galaxy_2Alex> Guest95128, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#893 [10:03] <Guest95128> I've typed my email, but I don't get the mail
#894 [10:03] <Guest95128> I'm not getting*
#895 [10:03] <Galaxy_2Alex> Guest95128, Wait three hours, then try again.
#896 [10:03] <Guest95128> Oh okay...
#897 [10:04] <Guest95128> Thanks a lot mate @Galaxy_2Alex
#898 [10:04] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#899 [10:04] <Galaxy_2Alex> Guest95128, You're welcome, have a nice day.
#900 [10:04] <Guest95128> :)
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#906 [10:14] <MissRaawwR> My minecraft doesn't work, it says minecraft crash report
#907 [10:14] <Galaxy_2Alex> MissRaawwR, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#909 [10:15] <mmtpb> my minecraft says pixels not supported
#910 [10:16] <MissRaawwR> is this http://paste.ubuntu.com/17541899/ ?
#911 [10:16] <mmtpb> http://paste.ubuntu.com/17542139/
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#913 [10:16] <Galaxy_2Alex> MissRaawwR, One moment
#914 [10:16] <Galaxy_2Alex> mmtpb, One moment
#915 [10:16] <MissRaawwR> okay
#916 [10:17] <mmtpb> u human?
#917 [10:17] <Galaxy_2Alex> MissRaawwR, Download and Install this driver: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.1892_W7x64_A.zip?acerid=634193616478451808&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205736Z&OS=ALL&LC=en&BC=ACER&SC=PA_6
#918 [10:17] <Galaxy_2Alex> mmtpb, Yes.
#919 [10:18] <mmtpb> my minecraft says pixels not supported
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#921 [10:18] <mmtpb> http://paste.ubuntu.com/17542139/
#922 [10:18] <Galaxy_2Alex> mmtpb, Please wait another moment.
#923 [10:18] <mmtpb> any help
#924 [10:19] * leorinho [leorinho@notlogged] has joined #minecrafthelp
#925 [10:19] <MissRaawwR> It says that my computer doesn't meet the minimun requirements to install it...
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#927 [10:20] * enzo [enzo@notlogged] has quit. (Client Quit)
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#929 [10:20] <nikkzo> hi
#930 [10:20] <Galaxy_2Alex> nikkzo, Hello.
#931 [10:21] <Galaxy_2Alex> mmtpb, Download and Install this driver: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#932 [10:21] <nikkzo> i have problem with changing password for my account
#933 [10:21] <Galaxy_2Alex> MissRaawwR, In which country did you buy the laptop?
#934 [10:21] * abier1214 [abier1214@notlogged] has joined #minecrafthelp
#935 [10:21] <mmtpb> ok
#936 [10:21] <Galaxy_2Alex> nikkzo, Yes, what is the problem?
#937 [10:21] <MissRaawwR> Spain
#938 [10:21] <nikkzo> i try to reser password and i dont get email for reset passowr
#939 [10:21] <nikkzo> password*
#940 [10:22] <Galaxy_2Alex> nikkzo, Please refer to this website for further information: https://help.mojang.com/customer/en/portal/articles/542001-cannot-get-mojang-system-emails?b_id=5408
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#943 [10:24] <Galaxy_2Alex> MissRaawwR, Sorry, but I cannot find a proper driver from Acer for your laptop model. Please download and try to install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#945 [10:24] <MissRaawwR> okay
#946 [10:24] <MissRaawwR> okay
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#949 [10:26] <sean> i cant login into minecraft what can i do then
#950 [10:26] <Galaxy_2Alex> sean, What does it say if you try?
#951 [10:26] <sean> i need help
#952 [10:26] <sean> i will check
#953 [10:27] * jj_ [jj_@notlogged] has joined #minecrafthelp
#954 [10:28] <sean> it says (invalidcredentialsexception:invalid credentials.)
#955 [10:28] * jj_ [jj_@notlogged] has quit. (Client Quit)
#956 [10:28] <Galaxy_2Alex> sean, Please refer to this article for further information: https://help.mojang.com/customer/en/portal/articles/781529
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#962 [10:33] <MissRaawwR> Hello, it's me again, I have installed what you sent to me and restarted the computer
#963 [10:33] <MissRaawwR> What do I do now?
#964 [10:33] * Hero_Ale [Hero_Ale@notlogged] has joined #minecrafthelp
#965 [10:33] <Galaxy_2Alex> MissRaawwR, Try if the game works.
#966 [10:34] <MissRaawwR> okay
#967 [10:34] <MissRaawwR> okay
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#970 [10:36] <MissRaawwR> OMG IT WORKED!
#971 [10:36] <Galaxy_2Alex> huh interesting
#972 [10:36] <MissRaawwR> thank you so so much! :`D
#973 [10:36] <Galaxy_2Alex> that is nice to know and will aid future cases
#974 [10:36] <Galaxy_2Alex> MissRaawwR, You're welcome, have a nice day
#975 [10:37] * EmirhanArslan [EmirhanArslan@notlogged] has joined #minecrafthelp
#976 [10:37] <EmirhanArslan> i looking for help
#977 [10:37] <MissRaawwR> thanks for your help and your work! ^^
#978 [10:37] <MissRaawwR> goodbye!
#979 [10:37] <EmirhanArslan> i need help
#980 [10:37] <Galaxy_2Alex> EmirhanArslan, What is your issue?
#981 [10:37] <EmirhanArslan> why can i not opening my optifine after i have istalled a thing the staff has sent to me
#982 [10:38] <Galaxy_2Alex> EmirhanArslan, We do not support issues with OptiFine, sorry, you will have to contact the mod author.
#983 [10:38] <EmirhanArslan> where is that galaxy_2alex
#984 [10:39] <Galaxy_2Alex> EmirhanArslan, Most likely in the thread of the mod.
#985 [10:39] <EmirhanArslan> ok
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#994 [10:44] <dude9164> Noob, here... Undead horses and jockies won't stop patroling area, is this normal? How do you get rid of them?
#995 [10:45] <Galaxy_2Alex> dude9164, Are you playing a custom map?
#996 [10:45] <CubeTheThird> sounds like a skeleton trap
#997 [10:45] * andrefelip [andrefelip@notlogged] has joined #minecrafthelp
#998 [10:45] <dude9164> I'm on MCPE, survival.
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#1000 [10:46] <dude9164> What's a skeleton trap???
#1001 [10:46] <dude9164> What's a skeleton trap???
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#1003 [10:48] <CubeTheThird> well, assuming it's done the same way as the PC edition, there's a chance a "trap" will be generated, where it will spawn in skeleton horses with skeleton riders
#1004 [10:48] <azmi2299> skeleton jockey??
#1005 [10:50] * SleepingShy is now known as Shy
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#1007 [10:50] <dude9164> Yeah, that's what I heard the riders were called. Anyway, they just keep respawning and multiplying around my preferred cave
#1008 [10:50] <dude9164> azmi2299
#1009 [10:50] <CubeTheThird> how many of them do you have?
#1010 [10:50] <azmi2299> uh what
#1011 [10:51] <azmi2299> I havent played the new MCPE so I dont really know
#1012 [10:51] <dude9164> There was one, lightning struck, turned him into 4. Killed a bunch of them and now its about 7.
#1013 [10:51] <azmi2299> damn
#1014 [10:51] <azmi2299> sounds bugged
#1015 [10:51] <CubeTheThird> hmm that's odd. As far as I was aware it should have only spawned in 4 max. Might be a bug indeed
#1016 [10:52] <dude9164> If it it wasn't a bug, would they at least go away after being killed?
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#1022 [10:54] <CubeTheThird> they should yes
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#1026 [10:54] <dude9164> Maybe I'll just go someplace else then... I've got too much going on to start over...
#1027 [10:55] * andrefelip [andrefelip@notlogged] has joined #minecrafthelp
#1028 [10:55] <helloineedhelp> it says i have to update my drivers but i dont know my manufacturer cause it doesnt say
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#1031 [10:56] <peekachu87> help for crashing http://paste.ubuntu.com/17544387/
#1032 [10:57] <CubeTheThird> peekachu87, one moment
#1033 [10:57] <peekachu87> okay thanks
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#1037 [10:58] <CubeTheThird> peekachu87, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64
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#1043 [10:59] <peekachu87> yes i begin
#1044 [11:00] <Coffee> i recently changed my minecraft name, now i can't connect to minecraft server, error message is "failed to connect to the server not authenticated with minecraft.net" i have closed and re-logged with ftb launcher and logged into both minecraft and mojang accounts since the name change, and there's no info online that helps
#1045 [11:00] <Coffee> anyone got any ideas?
#1046 [11:01] * dude9164 [dude9164@notlogged] has joined #minecrafthelp
#1047 [11:02] <Galaxy_2Alex> Coffee, Does it work with the regular launcher?
#1048 [11:02] <dude9164> So, I was on about the undead horses and horsemen... Just realized, as long as i don't attack the horses the jockies don't show up... My bad. Said I was a noob...
#1049 [11:03] <Coffee> dunno, i don't usually copy all the mods into the regular launcher when i have them in ftb lol
#1050 [11:03] <Galaxy_2Alex> Coffee, We don't support third party launchers.
#1051 [11:04] <Coffee> failure to authenticate after a name change doesn't sound like a launcher issue
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#1054 [11:04] <Galaxy_2Alex> Coffee, It may be an issue with the launcher itself.
#1055 [11:05] * Mark is now known as Guest85332
#1056 [11:05] <Galaxy_2Alex> Coffee, Please try to use the normal launcher
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#1063 [11:10] * adrisn8060 [adrisn8060@notlogged] has joined #minecrafthelp
#1064 [11:11] <adrisn8060> hello my minecraft is not opening
#1065 [11:11] <Galaxy_2Alex> adrisn8060, What does it say if you try?
#1066 [11:11] * fer [fer@notlogged] has quit. (Client Quit)
#1067 [11:12] * fer [fer@notlogged] has joined #minecrafthelp
#1068 [11:12] <fer> I can´t enter
#1069 [11:12] <Galaxy_2Alex> fer, What can't you enter?
#1070 [11:14] <adrisn8060> it appears a message that is giving error lack of update graphics dreiver
#1071 [11:14] <Galaxy_2Alex> adrisn8060, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1072 [11:15] <adrisn8060> http://paste.ubuntu.com/17545399/
#1073 [11:15] <fer> it appears this message: We're sorry, but it seems there was an error while trying to render aspects of the game
#1074 [11:15] <Galaxy_2Alex> fer, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1075 [11:15] <Galaxy_2Alex> adrisn8060, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1076 [11:15] <Coffee> didn't work on any launcher but i fixed it. had to delete the login info completely and create entirely new profiles after the name change to make it work
#1077 [11:15] <fer> http://paste.ubuntu.com/17545480/
#1078 [11:16] <Galaxy_2Alex> fer, Sorry, but that is not the full DxDiag, please follow the instructions again: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1079 [11:16] <adrisn8060> how do I solve this?
#1080 [11:16] <fer> ok
#1081 [11:17] <Galaxy_2Alex> adrisn8060, I just gave you a link, please download and install that driver (the message starts with your username)
#1082 [11:19] * maddi [maddi@notlogged] has joined #minecrafthelp
#1083 [11:19] <adrisn8060> What version Download nessesito I
#1084 [11:19] <adrisn8060> ?
#1085 [11:19] <Galaxy_2Alex> adrisn8060, Download the .exe
#1086 [11:20] <maddi> i keep getting this message when trying to play: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1087 [11:20] <Galaxy_2Alex> maddi, You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1088 [11:21] <maddi> thanks!!
#1089 [11:21] <adrisn8060> I tried but said that the system can not be installed
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#1091 [11:21] <fer> i can´t get the ink
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#1093 [11:22] <fer> link*
#1094 [11:22] <fer> i can´t get the link
#1095 [11:22] <Galaxy_2Alex> fer, Which link?
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#1099 [11:23] <fer> sorry, the whole dxdag
#1100 [11:23] <adrisn8060> someone speak Portuguese is easier for me
#1101 [11:23] <Galaxy_2Alex> fer, Follow the instructions on this page: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1102 [11:23] <Galaxy_2Alex> adrisn8060, We only operate in English, sorry.
#1103 [11:24] <adrisn8060> oi
#1104 [11:24] <adrisn8060> alguem me intende?
#1105 [11:24] <fer> i speak spanish
#1106 [11:24] <adrisn8060> not
#1107 [11:24] <Galaxy_2Alex> adrisn8060, Oh, I am sorry, I accidentally gave you the wrong driver.
#1108 [11:24] <Galaxy_2Alex> adrisn8060, This is the right one: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1109 [11:24] <fer> ------------------ System Information ------------------ Time of this report: 6/19/2016, 11:02:40 Machine name: CARLOS-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: Spanish (Regional Setting: Spanish) System Manufacturer: TOSHIBA System Model: Satellite C655D BIOS: InsydeH2O Version CCB.03.60.341.30 Processor: AMD E-240 Pro
#1110 [11:24] <adrisn8060> portugues
#1111 [11:24] <fer> thi?
#1112 [11:25] <Galaxy_2Alex> ??> fer paste
#1113 [11:25] <fer> this?
#1114 [11:25] * MetalAlex [MetalAlex@notlogged] has joined #minecrafthelp
#1115 [11:25] <maddi> i still got the same message after deleting everything in the .minecraft folder. should i reinstall the game
#1116 [11:25] * me [me@notlogged] has joined #minecrafthelp
#1117 [11:26] <Galaxy_2Alex> fer, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1118 [11:26] <Galaxy_2Alex> maddi, What Antivirus program are you using?
#1119 [11:26] <fer> http://paste.ubuntu.com/17545480/
#1120 [11:26] <fer> that one?
#1121 [11:26] <Galaxy_2Alex> fer, That is not the full DxDiag!
#1122 [11:27] <Galaxy_2Alex> fer, Follow the instructions on this page step by step, and in the end, you should have a paste with your full DxDiag in it: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1123 [11:27] <maddi> i don't think i have one at the moment (i used to use webroot if that helps)
#1124 [11:27] <MetalAlex> Hello, I have a simple question. I redeemed the windows 10 code on the wrong Microsoft account. Am I stuck on that account or can I transfer the code over to my microsoft account?
#1125 [11:27] <MetalAlex> It was the code I got from having the java version
#1126 [11:28] <Galaxy_2Alex> MetalAlex, I don't think it's possible, however, you may want to contact Microsoft Account Support for more details.
#1127 [11:28] <Galaxy_2Alex> ??> maddi tools/hjt
#1128 [11:29] <MetalAlex> I did it not too long ago, maybe they understand. I'll ask over there, thank you!
#1129 [11:29] <fer> http://paste.ubuntu.com/17546687/
#1130 [11:29] <fer> this one?
#1131 [11:29] <maddi> i don't know what that means, sorry
#1132 [11:29] <Galaxy_2Alex> maddi, Oh sorry, my bad
#1133 [11:29] <Galaxy_2Alex> fer, One moment
#1134 [11:29] <Galaxy_2Alex> maddi, One moment
#1135 [11:29] <fer> ok :)
#1136 [11:29] <maddi> it's cool, take as much time as u need
#1137 [11:30] <Galaxy_2Alex> maddi, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download - Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1138 [11:30] <maddi> ok, thanks
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#1140 [11:32] <fer> that dxdiag was ok?
#1141 [11:32] * MetalAlex [MetalAlex@notlogged] has quit. (Quit: Web client closed)
#1142 [11:32] <Galaxy_2Alex> fer, Yes, thanks.
#1143 [11:32] <maddi> after i clicked 'i accept' i got an message that said Run-time error '326': Resource with identifier 'VERSION' not found
#1144 [11:33] <Galaxy_2Alex> maddi, Alright, seems like your system already has quite a few issues. Run the following two programs after one another:
#1145 [11:34] * peekachu87 [peekachu87@notlogged] has quit. (Ping timeout: 195 seconds)
#1146 [11:34] <Galaxy_2Alex> maddi,
#1147 [11:34] <Galaxy_2Alex> ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
#1148 [11:34] <Galaxy_2Alex> Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1149 [11:34] <Galaxy_2Alex> maddi, And: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC. Download it here: http://www.malwarebytes.org
#1150 [11:36] <maddi> ok
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#1152 [11:37] <Galaxy_2Alex> fer, Download and Install this driver: http://cdgenp01.csd.toshiba.com/content/support/downloads/tc50082400d.exe
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#1154 [11:37] * keksmann58 [keksmann58@notlogged] has joined #minecrafthelp
#1155 [11:38] <Kakera> Hello, my Minecraft account got stolen and my name got changed, any way I can get it back or do I have to wait the 30 days to change it back manually? I recovered my account, but my name's still changed.
#1156 [11:39] <Galaxy_2Alex> Kakera, No, sorry, there is no way to undo that.
#1157 [11:39] * Lisimba [Lisimba@notlogged] has quit. (Ping timeout: 384 seconds)
#1158 [11:39] <Kakera> Ahh, unfortunate, thank you for the quick reply.
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#1160 [11:40] <adrisn8060> tank you
#1161 [11:40] <adrisn8060> bye
#1162 [11:40] * danziie24 [danziie24@notlogged] has joined #minecrafthelp
#1163 [11:40] <Galaxy_2Alex> adrisn8060, Bye, have a nice day.
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#1169 [11:43] <meme_> So when i wanna change my mc name it says to import minecraft account i did that but it says wrong email/password when its the right password/email
#1170 [11:43] <Galaxy_2Alex> meme_, What is your Minecraft Username?
#1171 [11:43] <meme_> iStrafesHD
#1172 [11:44] <Galaxy_2Alex> meme_, Your account has already been migrated.
#1173 [11:44] <Galaxy_2Alex> meme_, And the name has been changed to "Briezo"
#1174 [11:44] <fer> i install it
#1175 [11:44] <meme_> nope
#1176 [11:44] <meme_> I'm on it
#1177 [11:45] <meme_> and my name is istrafesHD
#1178 [11:45] <Galaxy_2Alex> meme_, Oh sorry, my bad.
#1179 [11:45] * maddi [maddi@notlogged] has quit. (Ping timeout: 195 seconds)
#1180 [11:45] <Galaxy_2Alex> meme_, where does it say you have to import your account?
#1181 [11:45] <meme_> When i log into mojang
#1182 [11:46] <meme_> it says on my games
#1183 [11:46] <Galaxy_2Alex> meme_, On this page?: iStrafesHD
#1184 [11:46] <Galaxy_2Alex> derp
#1185 [11:46] <meme_> import old minecraft account
#1186 [11:46] <Galaxy_2Alex> meme_, https://account.mojang.com/
#1187 [11:46] <Galaxy_2Alex> meme_, Your account is not an old Minecraft Account.
#1188 [11:46] <meme_> Ik but thats what it says
#1189 [11:46] <Galaxy_2Alex> meme_, On this page, https://account.mojang.com/, you can simply change your Username by pressing "Change" in your games list at "Minecraft".
#1190 [11:47] <CubeTheThird> sounds like the account was compromised
#1191 [11:47] <meme_> it still says the same thing
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#1195 [11:48] <meme_> what do i do
#1196 [11:48] <meme_> it says same thing
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#1199 [11:49] * Lisimba [Lisimba@notlogged] has joined #minecrafthelp
#1200 [11:49] <fer> can you help me?
#1201 [11:49] <Galaxy_2Alex> fer, Have you installed the driver?
#1202 [11:49] <fer> yes
#1203 [11:49] <Galaxy_2Alex> meme_, Did you previously use Username and Password to log in?
#1204 [11:49] <Galaxy_2Alex> fer, Restart your Computer, and try to run the game again.
#1205 [11:50] <meme_> yes
#1206 [11:50] <fer> ok
#1207 [11:50] <maddi> i finished scanning and cleaning with ADWCleaner. i'm supposed to use Malwarebytes next, right?
#1208 [11:50] * erik11 [erik11@notlogged] has joined #minecrafthelp
#1209 [11:50] <Galaxy_2Alex> maddi, Yes.
#1210 [11:50] * Absol [Absol@notlogged] has joined #minecrafthelp
#1211 [11:50] <Galaxy_2Alex> meme_, When was the last time you successfully logged in with that account?
#1212 [11:51] * jojo [jojo@notlogged] has quit. (Ping timeout: 195 seconds)
#1213 [11:51] <meme_> Today
#1214 [11:51] <meme_> right now
#1215 [11:52] * erik11 [erik11@notlogged] has quit. (Client Quit)
#1216 [11:52] <meme_> I'm on the account playing mc but i can't change my name
#1217 [11:52] <Galaxy_2Alex> meme_, Contact Mojang with your transaction ID.
#1218 [11:52] <Galaxy_2Alex> ??> meme_ account/trans-id
#1219 [11:52] <Absol> meme_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1220 [11:52] <Galaxy_2Alex> ??> meme_ account/send-email
#1221 [11:52] <Absol> meme_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1222 [11:52] <Absol> meme_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1223 [11:53] * focusgaming [focusgaming@notlogged] has joined #minecrafthelp
#1224 [11:53] <meme_> i don't have my transaction id
#1225 [11:53] <CubeTheThird> meme_, why not?
#1226 [11:53] * Show [Show@notlogged] has joined #minecrafthelp
#1227 [11:53] <meme_> i bought account ages ago
#1228 [11:53] * fer [fer@notlogged] has quit. (Ping timeout: 195 seconds)
#1229 [11:54] <meme_> and i don't know where to find it
#1230 [11:54] <CubeTheThird> meme_, you don't have the confirmation email from your purchase?
#1231 [11:54] * dillenps44 [dillenps44@notlogged] has joined #minecrafthelp
#1232 [11:54] <meme_> I bought this account years ago
#1233 [11:54] <CubeTheThird> meme_, when exactly?
#1234 [11:54] <meme_> like 3/4
#1235 [11:54] <CubeTheThird> meme_, in what year
#1236 [11:54] <meme_> 2012
#1237 [11:54] <maddi> i downloaded the free home version of Malwarebytes, tried to run it, and got a message saying the filename, directory name, or volume label syntax is incorrect
#1238 [11:54] * dillenps44__ [dillenps44__@notlogged] has joined #minecrafthelp
#1239 [11:54] * Show [Show@notlogged] has quit. (Client Quit)
#1240 [11:54] <dillenps44__> hallo ik zekpov,i,&éiàjue
#1241 [11:55] <CubeTheThird> meme_, and are you saying you don't have that email/
#1242 [11:55] * dillenps44 [dillenps44@notlogged] has quit. (Client Quit)
#1243 [11:55] * dillenps44__ [dillenps44__@notlogged] has quit. (Client Quit)
#1244 [11:55] <meme_> yh
#1245 [11:55] <Galaxy_2Alex> maddi, Did Adwcleaner work?
#1246 [11:55] <meme_> i don't have that email
#1247 [11:55] <CubeTheThird> meme_, what method of payment did you use?
#1248 [11:55] <meme_> i think it was a debit card
#1249 [11:55] <maddi> i haven't tried running minecraft yet, but i'll try it now
#1250 [11:56] <CubeTheThird> ??> meme_ account/trans-id/skrill
#1251 [11:56] <Absol> meme_: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1252 [11:56] <Absol> meme_: If you need to recover your transaction ID from this service, contact Skrill here: https://www.skrill.com/en/siteinformation/contact-us/
#1253 [11:56] <Galaxy_2Alex> maddi, Did it find anything and did it remove everything it found?
#1254 [11:56] <maddi> i think so
#1255 [11:57] <maddi> minecraft still gave me the original error message though
#1256 [11:57] * meme_ [meme_@notlogged] has quit. (Quit: Web client closed)
#1257 [11:57] * CubeTheThird kicked me from #minecrafthelp (Reason: e :Choose a different name)
#1258 [11:58] <Galaxy_2Alex> ??> maddi launcher/log
#1259 [11:58] <Absol> maddi: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1260 [11:58] <Absol> maddi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1261 [11:58] * jw28 [jw28@notlogged] has joined #minecrafthelp
#1262 [11:59] <maddi> http://paste.ubuntu.com/17548569/
#1263 [11:59] <CubeTheThird> oh ya that would do it
#1264 [11:59] <CubeTheThird> ??> maddi win/!
#1265 [11:59] <Absol> maddi: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1266 [11:59] <Absol> maddi: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#1267 [12:00] * EnderToad [EnderToad@notlogged] has joined #minecrafthelp
#1268 [12:00] <maddi> makes sense, thank you!
#1269 [12:00] <EnderToad> Hello
#1270 [12:00] <Galaxy_2Alex> EnderToad, Hello.
#1271 [12:00] <EnderToad> How do I fix java.lang.NullPointerExeption: group?
#1272 [12:01] <EnderToad> When I join any server, it says that
#1273 [12:01] <CubeTheThird> EnderToad, what anti-virus and firewall software do you have?
#1274 [12:01] <EnderToad> Malwarebytes (if that is one, I don't know)
#1275 [12:01] <CubeTheThird> ??> EnderToad tools/hjt
#1276 [12:01] <Absol> EnderToad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1277 [12:01] <Absol> EnderToad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1278 [12:02] <EnderToad> Ok.
#1279 [12:02] * perfect [perfect@notlogged] has joined #minecrafthelp
#1280 [12:03] <EnderToad> My system denied me doing this
#1281 [12:03] <EnderToad> Do I really have to reboot?
#1282 [12:03] <EnderToad> I mean I will try it totally
#1283 [12:04] <CubeTheThird> EnderToad, what, reboot? if it says something about denying write access to hosts, just ignore that
#1284 [12:04] <EnderToad> Oh, Ok. Thanks.
#1285 [12:04] <EnderToad> It
#1286 [12:04] <EnderToad> is done
#1287 [12:05] <EnderToad> Want me to paste the WHOLE thing?
#1288 [12:05] <CubeTheThird> EnderToad, paste it onto http://paste.ubuntu.com and give the URL here.
#1289 [12:05] <EnderToad> Ok
#1290 [12:06] * perfect [perfect@notlogged] has quit. (Ping timeout: 195 seconds)
#1291 [12:06] <EnderToad> http://paste.ubuntu.com/17549024/
#1292 [12:07] <CubeTheThird> EnderToad, hm ok I recommend you do a different malware scan
#1293 [12:07] <CubeTheThird> ??> EnderToad av/adwcleaner
#1294 [12:07] <Absol> EnderToad: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1295 [12:07] <Absol> EnderToad: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1296 [12:07] <EnderToad> Yeah, thanks. I have had an issue with malware for about 4 months now.
#1297 [12:08] <EnderToad> Malwarebytes always worked, but it stopped the last time I tried.
#1298 [12:08] <CubeTheThird> EnderToad, I'd recommend you get yourself an anti-virus application, such as Avast
#1299 [12:08] <CubeTheThird> to go along with it
#1300 [12:08] <EnderToad> Ok.
#1301 [12:09] <EnderToad> As long as it isn't Norton....xD
#1302 [12:09] <CubeTheThird> or Mcafee
#1303 [12:09] <EnderToad> Ok. Cleaning an Restarting
#1304 [12:09] <CubeTheThird> do not ever use Mcafee
#1305 [12:11] * EnderToad_ [EnderToad_@notlogged] has joined #minecrafthelp
#1306 [12:11] <EnderToad_> Ok
#1307 [12:11] <EnderToad_> I have restarted
#1308 [12:11] <EnderToad_> All of the malware is gone :D
#1309 [12:11] <CubeTheThird> awesome!
#1310 [12:12] <EnderToad_> Wait
#1311 [12:12] <EnderToad_> Minecraft works!
#1312 [12:12] <EnderToad_> I can log into servers now!
#1313 [12:12] <EnderToad_> And malware is gone!
#1314 [12:12] <EnderToad_> Didn't you say that there was further instruction though?
#1315 [12:12] <EnderToad_> Everything is fixed...
#1316 [12:13] <CubeTheThird> I recommended you install anti-virus software
#1317 [12:13] <EnderToad_> Ok
#1318 [12:13] <EnderToad_> Is that it?
#1319 [12:14] <EnderToad_> Wow I should have come here a long time ago
#1320 [12:14] <EnderToad_> Thank you guys so much
#1321 [12:14] <CubeTheThird> no problem :3
#1322 [12:14] * PolarBearSparkles [PolarBearSparkles@notlogged] has joined #minecrafthelp
#1323 [12:14] <EnderToad_> If I have more problems (pretty sure I won't :D) Then I will come back, because I am sure you can help
#1324 [12:14] <EnderToad_> Thank you so much
#1325 [12:15] <CubeTheThird> have fun!
#1326 [12:15] <EnderToad_> Now I am going to have to work on siding xD
#1327 [12:15] <EnderToad_> Ok, I will! ::)
#1328 [12:15] <EnderToad_> But srsly, thanks so much.
#1329 [12:16] <PolarBearSparkles> My minecraft keeps crashing as soon as I get on a world or server is there anyway to fix that?
#1330 [12:17] <CubeTheThird> PolarBearSparkles, do you get a crash report?
#1331 [12:17] <PolarBearSparkles> No. Unless you count the messages.
#1332 [12:17] * maddi [maddi@notlogged] has quit. (Ping timeout: 195 seconds)
#1333 [12:18] <CubeTheThird> PolarBearSparkles, ok. In the game's video settings, turn off VBOs
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#1336 [12:19] <PolarBearSparkles> Okay is there anything else?
#1337 [12:20] * giovani8 [giovani8@notlogged] has quit. (Client Quit)
#1338 [12:20] <CubeTheThird> PolarBearSparkles, probably not. Try playing now
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#1340 [12:22] <PolarBearSparkles> Yeah I think that did it but I'll come back if there's any other problem. Thank you so much! :D
#1341 [12:22] <CubeTheThird> glad it worked!
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#1348 [12:31] <EnderToad> Hello
#1349 [12:31] <EnderToad> I have run into a problem
#1350 [12:31] <EnderToad> Again
#1351 [12:31] <EnderToad> It works fine for servers
#1352 [12:31] <EnderToad> But I can't connect to LAN servers
#1353 [12:31] * Killerman1234 [Killerman1234@notlogged] has quit. (Ping timeout: 195 seconds)
#1354 [12:33] <EnderToad> Ok, now I have more problems
#1355 [12:33] <EnderToad> Minecraft now tells me to play offline
#1356 [12:34] * Ermix_78 [Ermix_78@notlogged] has quit. (Ping timeout: 195 seconds)
#1357 [12:35] <EnderToad> and when I play with the old MC launcher (The one that says Play, not play offline) says the thing it used to say (java.lang.NullPointerExeption: group)
#1358 [12:35] <EnderToad> Now I'm confused
#1359 [12:36] <Galaxy_2Alex> EnderToad, Did you install an antivirus program?
#1360 [12:36] <EnderToad> oh, and for some reason I have malware again. :/
#1361 [12:36] <EnderToad> Like Avast!
#1362 [12:36] <EnderToad> ?
#1363 [12:36] <Galaxy_2Alex> EnderToad, Yes.
#1364 [12:37] * arthur [arthur@notlogged] has joined #minecrafthelp
#1365 [12:37] <EnderToad> No, I only have the Trial of Malwarebytes and Windows Security thing. What do you recommend?
#1366 [12:37] <Galaxy_2Alex> EnderToad, Avast
#1367 [12:37] <EnderToad> Ok
#1368 [12:37] <Galaxy_2Alex> EnderToad, So now, remove the Malware, then install Avast.
#1369 [12:39] <EnderToad> Ok. So should I get the "free" version of avast! ?
#1370 [12:39] <Galaxy_2Alex> EnderToad, Yes.
#1371 [12:39] <EnderToad> ok
#1372 [12:40] * LandRMC [LandRMC@notlogged] has joined #minecrafthelp
#1373 [12:41] <EnderToad> So run ADWCleaner, restart, and install avast?
#1374 [12:41] * dayana [dayana@notlogged] has joined #minecrafthelp
#1375 [12:41] <dayana> ola
#1376 [12:41] <LandRMC> hello?
#1377 [12:41] <Galaxy_2Alex> EnderToad, Yes.
#1378 [12:41] <Galaxy_2Alex> dayana, Hello.
#1379 [12:41] <EnderToad> ok
#1380 [12:41] <Galaxy_2Alex> LandRMC, Hello.
#1381 [12:42] <dayana> hello
#1382 [12:42] <EnderToad> ok. here i go
#1383 [12:42] <dayana> what chef
#1384 [12:43] <dayana> verte al chorizo
#1385 [12:43] <Galaxy_2Alex> dayana, We only operate in English.
#1386 [12:43] <CubeTheThird> ??> dayana lang/pt
#1387 [12:43] <Absol> dayana: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1388 [12:43] <dayana> ola
#1389 [12:43] * EnderToad_ [EnderToad_@notlogged] has joined #minecrafthelp
#1390 [12:44] <LandRMC> I forgot my password I try to recover it but it needs my email I forgot my email password aswell basically i cant recover my email also is there a way to get my old minecraft back?
#1391 [12:44] <dayana> graxias amigo
#1392 [12:45] <Galaxy_2Alex> LandRMC, Contact Mojang with your transaction ID.
#1393 [12:45] <dayana> favorito <3
#1394 [12:45] <Galaxy_2Alex> ??> LandRMC account/trans-id
#1395 [12:45] <Absol> LandRMC: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1396 [12:45] <Galaxy_2Alex> ??> LandRMC account/send-email
#1397 [12:45] <Absol> LandRMC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1398 [12:45] <Absol> LandRMC: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1399 [12:45] <EnderToad_> Should I install all components?
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#1402 [12:46] * EnderToad [EnderToad@notlogged] has joined #minecrafthelp
#1403 [12:46] <dayana> you know download minecraft
#1404 [12:46] <Galaxy_2Alex> EnderToad, Yes.
#1405 [12:46] <EnderToad> ok
#1406 [12:46] <Galaxy_2Alex> dayana, http://minecraft.net/download/
#1407 [12:47] <dayana> as befriends
#1408 [12:48] * yuken [yuken@notlogged] has joined #minecrafthelp
#1409 [12:48] <yuken> What is an "Elytra" in Minecraft 1.10?
#1410 [12:48] <dayana> Thank you
#1411 [12:48] <Galaxy_2Alex> yuken, Please check the Minecraft Wiki for that.
#1412 [12:49] <EnderToad> should i run "smart scan"?
#1413 [12:49] <Galaxy_2Alex> EnderToad,
#1414 [12:49] <yuken> Galaxy_2Alex, I am unable to at this moment, sadly - hence why I asked here. Apologies.
#1415 [12:49] <Galaxy_2Alex> EnderToad, yes
#1416 [12:49] <Galaxy_2Alex> yuken, Sorry, this is a tech support channel.
#1417 [12:49] * marialuiza [marialuiza@notlogged] has joined #minecrafthelp
#1418 [12:49] <yuken> Galaxy_2Alex, it is fine, thought this was for all forms of MC help :p. I'll ask elsewhere.
#1419 [12:50] * marialuiza [marialuiza@notlogged] has quit. (Client Quit)
#1420 [12:50] <dayana> galaxy
#1421 [12:50] <Galaxy_2Alex> dayana, Yes?
#1422 [12:51] <dayana> galaxy thanks for your help
#1423 [12:51] * LandRMC [LandRMC@notlogged] has quit. (Ping timeout: 195 seconds)
#1424 [12:51] <Galaxy_2Alex> dayana, You're welcome
#1425 [12:53] <dayana> how old are you friend
#1426 [12:53] * Josi_D [Josi_D@notlogged] has joined #minecrafthelp
#1427 [12:53] <EnderToad> well
#1428 [12:53] <EnderToad> ok
#1429 [12:53] <EnderToad> thank you
#1430 [12:53] <EnderToad> thank you
#1431 [12:53] * Josi_D [Josi_D@notlogged] has left #minecrafthelp
#1432 [12:53] <EnderToad> looks like it will work now :)
#1433 [12:53] <Galaxy_2Alex> dayana, I'm a certain number of years old.
#1434 [12:54] <Galaxy_2Alex> EnderToad, That is good :)
#1435 [12:54] <Galaxy_2Alex> EnderToad, Have a nice day
#1436 [12:54] * blazeb [blazeb@notlogged] has joined #minecrafthelp
#1437 [12:54] <EnderToad> ok :)
#1438 [12:54] <EnderToad> Thanks
#1439 [12:54] <EnderToad> I hope I will
#1440 [12:54] <EnderToad> I have to put up siding today
#1441 [12:54] <blazeb> Is this a chat that can help me with a stolen account?
#1442 [12:54] <EnderToad> but that is off topic
#1443 [12:54] <EnderToad> bye
#1444 [12:54] * Josi_D [Josi_D@notlogged] has joined #minecrafthelp
#1445 [12:54] * Josi_D [Josi_D@notlogged] has quit. (Client Quit)
#1446 [12:55] <dayana> hey you have skinny friend
#1447 [12:55] <blazeb> Is this a chat that can help me with a stolen account?
#1448 [12:55] <Galaxy_2Alex> ??> blazeb account/hacked
#1449 [12:55] <Absol> blazeb: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1450 [12:55] <Absol> blazeb: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1451 [12:55] <Galaxy_2Alex> dayana, I have a skin, yes.
#1452 [12:56] <dayana> yes
#1453 [12:56] <dayana> ok
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#1455 [12:57] * rikykosta [rikykosta@notlogged] has joined #minecrafthelp
#1456 [12:57] <rikykosta> java.lang.NullPointerException: group
#1457 [12:57] <blazeb> Uh I bought the game back in like 2011 I don't have my tansaction ID anymore, I did email mojang without it will they still help me?
#1458 [12:57] <rikykosta> java.lang.NullPointerException: group
#1459 [12:57] <Galaxy_2Alex> rikykosta, What Antivirus program are you using?
#1460 [12:57] <dayana> from what country are yo my friend
#1461 [12:57] * joaolupercio [joaolupercio@notlogged] has quit. (Client Quit)
#1462 [12:58] <rikykosta> ESET NOD32 Antivirus 9
#1463 [12:58] * EnderToad [EnderToad@notlogged] has quit. (Ping timeout: 195 seconds)
#1464 [12:58] <Galaxy_2Alex> blazeb, https://help.mojang.com/customer/portal/articles/361380
#1465 [12:58] <Galaxy_2Alex> ??> rikykosta av/eset
#1466 [12:58] <Absol> rikykosta: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: http://support.eset.com/kb3190/
#1467 [12:58] <Absol> rikykosta: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#1468 [12:58] <Galaxy_2Alex> dayana, Austria
#1469 [12:59] <rikykosta> my ESET has no personal firewall
#1470 [13:00] <dayana> I am from peru
#1471 [13:00] <Galaxy_2Alex> rikykosta, It seems like ESET is blocking Minecraft, please allow Minecraft and Java through all parts of it,
#1472 [13:01] * riskiermist274 [riskiermist274@notlogged] has joined #minecrafthelp
#1473 [13:03] <rikykosta> ok, but since version 1.9 does not work, the other versions work
#1474 [13:03] <rikykosta> 1.9.x and 1.10
#1475 [13:03] <rikykosta> not work
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#1477 [13:03] <Galaxy_2Alex> rikykosta, The issue is caused by Antivirus programs and only started occuring in 1.9.
#1478 [13:04] <rikykosta> ok
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#1480 [13:05] <riskiermist274> pc game keeps crashing: java lang null pointer exception initialing game
#1481 [13:05] * yTutssPvP_ [yTutssPvP_@notlogged] has joined #minecrafthelp
#1482 [13:06] <Galaxy_2Alex> ??> riskiermist274 launcher/crash-log
#1483 [13:06] <Absol> riskiermist274: We need to see your crash log, which appears after a crash.
#1484 [13:06] <Absol> riskiermist274: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1485 [13:06] * fiona [fiona@notlogged] has quit. (Client Quit)
#1486 [13:06] <riskiermist274> Completely ignored arguments: [--nativeLauncherVersion, 301]
#1487 [13:06] * blazeb [blazeb@notlogged] has quit. (Ping timeout: 195 seconds)
#1488 [13:07] <riskiermist274> ok
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#1492 [13:08] <rikykosta> how do I unlock minecraft from eset?
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#1494 [13:09] <rikykosta> my eset is in Italian
#1495 [13:09] <Galaxy_2Alex> rikykosta, That is beyond our area of expertise, sorry. However, it could also be that another program is blocking Minecraft.
#1496 [13:09] * BramNietZoRykx [BramNietZoRykx@notlogged] has joined #minecrafthelp
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#1498 [13:09] <rikykosta> ok :,(
#1499 [13:10] <Galaxy_2Alex> rikykosta, We can check for other programs if you want though.
#1500 [13:10] <Galaxy_2Alex> ??> rikykosta tools/hjt
#1501 [13:10] <Absol> rikykosta: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1502 [13:10] <Absol> rikykosta: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1503 [13:10] <yuken> rikykosta, try to see if the menus are still in the same place; that could help. Otherwise, continue following Galaxy_2Alex's advice.
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#1505 [13:10] <Daddubrandon> In the console version of minecraft. Would making multiple crafting tables vary enchantments
#1506 [13:10] <Galaxy_2Alex> Daddubrandon, Probably not, no.
#1507 [13:11] <Daddubrandon> Thanks
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#1511 [13:13] <rikykosta> I did what he told me absol, this is the link http://paste.ubuntu.com/17553246/
#1512 [13:13] <Galaxy_2Alex> rikykosta, Remove Advanced SystemCare 9, you don't need it.
#1513 [13:14] <mattym> ??> rikykosta win/qustodio
#1514 [13:14] <Absol> rikykosta: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#1515 [13:14] <Galaxy_2Alex> ah.
#1516 [13:14] * ramonls8 [ramonls8@notlogged] has quit. (Client Quit)
#1517 [13:17] <rikykosta> really thank you for the help you have given me, there could be other programs that block minecraft?
#1518 [13:17] <Galaxy_2Alex> rikykosta, Qustodio and Advanced System Care are most likely the culprits.
#1519 [13:18] * pedrohenrique [pedrohenrique@notlogged] has joined #minecrafthelp
#1520 [13:19] <rikykosta> ok, then I will remove and reinstall Qustodio, and remove Advenced System Care. thanks really for the help
#1521 [13:19] * EnderToad [EnderToad@notlogged] has joined #minecrafthelp
#1522 [13:19] <EnderToad> Sorry my problem is still not fixed
#1523 [13:19] <EnderToad> But every time I run minecraft
#1524 [13:19] <EnderToad> The Malware comes back
#1525 [13:19] <EnderToad> :/
#1526 [13:19] <Galaxy_2Alex> EnderToad, What is the Malware called?
#1527 [13:20] <EnderToad> ..and I still get the "Play offline" on The Installer one and the java error on the old launcher
#1528 [13:20] <EnderToad> Uhh I don't know
#1529 [13:20] <EnderToad> How Can I figure out?
#1530 [13:20] <Galaxy_2Alex> what does the program say it removed?
#1531 [13:20] <EnderToad> Hmm...
#1532 [13:21] <EnderToad> Which Program lol I'm dumb...Avast, or The AdwCleaner
#1533 [13:21] <Galaxy_2Alex> Adwcleaner
#1534 [13:21] <EnderToad> Looking (it's scanning again)
#1535 [13:22] * rikykosta [rikykosta@notlogged] has quit. (Ping timeout: 195 seconds)
#1536 [13:22] <EnderToad> The only problems are in registry, and there are quite a bit of them
#1537 [13:23] <EnderToad> Its called PCProxy
#1538 [13:23] * lukey [lukey@notlogged] has joined #minecrafthelp
#1539 [13:23] <EnderToad> CLSID
#1540 [13:23] * lukey [lukey@notlogged] has quit. (Client Quit)
#1541 [13:23] <EnderToad> Typelid
#1542 [13:23] <EnderToad> Interface
#1543 [13:23] <EnderToad> I think that is wha tthey are called
#1544 [13:23] <EnderToad> All in registry btw
#1545 [13:23] <EnderToad> Nothing in anything else
#1546 [13:23] <Galaxy_2Alex> EnderToad, And removing all of those fixes it?
#1547 [13:24] <EnderToad> ...until I run Minecraft again, yes.
#1548 [13:24] <EnderToad> ...until I run Minecraft again, yes.
#1549 [13:24] * pedrohenrique [pedrohenrique@notlogged] has left #minecrafthelp
#1550 [13:24] <EnderToad> fixes malware, rather.
#1551 [13:24] <Galaxy_2Alex> ??> EnderToad tools/hjt
#1552 [13:24] <Absol> EnderToad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1553 [13:24] <Absol> EnderToad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1554 [13:24] <EnderToad> I actually have hijackthis
#1555 [13:25] <Galaxy_2Alex> EnderToad, Please create a new log.
#1556 [13:25] <EnderToad> Want me to copy my log to pastebin?
#1557 [13:25] <EnderToad> Yeah I'll make a new one
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#1559 [13:26] <EnderToad> Pastebin.com, right?
#1560 [13:26] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1561 [13:26] <Galaxy_2Alex> EnderToad, paste.ubuntu.com
#1562 [13:26] <EnderToad> ok
#1563 [13:27] <EnderToad> http://paste.ubuntu.com/17554068/
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#1566 [13:29] <riskiermist274> http://paste.ubuntu.com/17554105/
#1567 [13:30] <Galaxy_2Alex> ??> riskiermist274 win/reinst
#1568 [13:30] <Absol> riskiermist274: You may need to reinstall the locally installed files that Minecraft puts into place.
#1569 [13:30] <Absol> riskiermist274: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1570 [13:30] <Galaxy_2Alex> ??> EnderToad av/qustodio
#1571 [13:31] <Galaxy_2Alex> ??> EnderToad win/qustodio
#1572 [13:31] <Absol> EnderToad: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#1573 [13:31] * johan [johan@notlogged] has joined #minecrafthelp
#1574 [13:33] <EnderToad> I have had qustodio for as long as I have had my computer, and it never screwed it up. you sure? i mean, maybe there was a new version that screwed it up...I don't know
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#1576 [13:33] <EnderToad> is that the only thing?
#1577 [13:33] <Galaxy_2Alex> EnderToad, The information we have is that older version can cause issues like this.
#1578 [13:33] <EnderToad> oh ok
#1579 [13:33] <Galaxy_2Alex> EnderToad, Yes.
#1580 [13:33] <EnderToad> ill try it
#1581 [13:34] * skyf111 [skyf111@notlogged] has joined #minecrafthelp
#1582 [13:37] <skyf111> when i launched the game it said uhoh, it looks like the game has crashed! System Information ------------------ Time of this report: 6/19/2016, 19:26:44 Machine name: PC-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 530s
#1583 [13:38] <Galaxy_2Alex> ??> skyf111 paste
#1584 [13:38] <Absol> skyf111: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1585 [13:38] <Galaxy_2Alex> skyf111, Though, one moment
#1586 [13:38] <Galaxy_2Alex> skyf111, Ah yeah, please follow Absol's instructions.
#1587 [13:39] <skyf111> http://paste.ubuntu.com/17554775/
#1588 [13:39] <Galaxy_2Alex> skyf111, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1589 [13:40] <skyf111> ok thanks
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#1600 [14:11] * MineMasterChan [MineMasterChan@notlogged] has joined #minecrafthelp
#1601 [14:12] <MineMasterChan> Help! Today i logged out of my mc account when i tried logging back in it didnt work! I did a password reset too and that didnt work help!
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#1604 [14:14] <MineMasterChan> So what should i do?
#1605 [14:16] <MineMasterChan> umm...
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#1608 [14:23] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#1609 [14:23] <Jake__> Hi i am having trouble installing an mod and getting it to work for minecraft
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#1614 [14:23] <Galaxy_2Alex> ??> Jake__ mods
#1615 [14:23] <Absol> Jake__: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1616 [14:23] <Absol> Jake__: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1617 [14:24] <Jake__> ok
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#1619 [14:27] * gamefuuuuuu [gamefuuuuuu@notlogged] has joined #minecrafthelp
#1620 [14:28] <gamefuuuuuu> eu tenho altorizaçao
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#1625 [14:34] <Galaxy_2Alex> gamefuuuuuu, We only operate in English, sorry.
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#1632 [14:54] <ghost> I need help with adding in my skin to minecraft without useing my email to log into minecraft because it wont let me
#1633 [14:56] <ghost> lol
#1634 [14:57] <ghost> can someone help me
#1635 [14:59] * Maddie_Rayne [Maddie_Rayne@notlogged] has joined #minecrafthelp
#1636 [15:03] <Maddie_Rayne> I just get pixel format not accelerated when i try to use the game for the first time. I have checked for drivers but none are needed. what now? http://paste.ubuntu.com/17559074/
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#1638 [15:06] <ghost> hello
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#1640 [15:07] <Maddie_Rayne> hi
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#1652 [15:17] <mojangvictim> Hello! just downloading Minecraft for $27 for my kid. When it loads it immediately quits and says "java tm platorm SE binary has stopped working" ? then reinstalled minecraft and java with same result. no sure what else to do.
#1653 [15:17] * bruno [bruno@notlogged] has joined #minecrafthelp
#1654 [15:18] <mattym> mojangvictim, Does it get to the games main menu before you get the error window?
#1655 [15:18] * ScaryGlen [ScaryGlen@notlogged] has joined #minecrafthelp
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#1657 [15:19] * ibkatg [ibkatg@notlogged] has joined #minecrafthelp
#1658 [15:19] <ibkatg> anyone know why i don't have sound on mr crayfish furniture mod?
#1659 [15:19] <mojangvictim> it lets me pick a world and load. then as the graphics are loading it quits
#1660 [15:19] <ibkatg> I've tried the f3 fixes
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#1664 [15:20] <mattym> mojangvictim, Go into Options, then Video Settings, scroll to the bottom, and tell me what the Use VBO option is set to
#1665 [15:20] <mattym> ??> ibkatg mods
#1666 [15:20] <Absol> ibkatg: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1667 [15:20] <Absol> ibkatg: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1668 [15:20] <ScaryGlen> I need help with a problem with my minecraft game. I can launch the game fine but every time I click the screen is flashes twice before it goes back. Does anybody know how to fix this?
#1669 [15:20] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#1670 [15:20] <ibkatg> ok thanks
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#1672 [15:21] <mohammed_ij> h
#1673 [15:21] * Djolekgb24 [Djolekgb24@notlogged] has joined #minecrafthelp
#1674 [15:21] <Djolekgb24> hey
#1675 [15:21] <mattym> ScaryGlen, What do you mean exactly?
#1676 [15:21] <mohammed_ij> my minecraft is not working
#1677 [15:21] <mohammed_ij> why??
#1678 [15:21] <Djolekgb24> my premium is stolen
#1679 [15:21] <mattym> ??> Djolekgb24 account/hacked
#1680 [15:21] <Absol> Djolekgb24: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1681 [15:21] <Absol> Djolekgb24: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1682 [15:21] <mattym> mohammed_ij, What happens when you try?
#1683 [15:22] <mojangvictim> dont see VBO....another name?
#1684 [15:22] <ScaryGlen> Everytime I like, click a button, punch a tree, my screen will flash to my desktop 2 times until it goes back.
#1685 [15:22] <mohammed_ij> it say something about graphics
#1686 [15:22] <mattym> mojangvictim, Are you in the Options menu, then Video Settings, and have scrolled all the way down
#1687 [15:22] * Maddie_Rayne [Maddie_Rayne@notlogged] has quit. (Quit: Web client closed)
#1688 [15:22] <mattym> mohammed_ij, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1689 [15:23] <mattym> ScaryGlen, Do you have a setting or another program that is trying to do something when you click your mouse?
#1690 [15:23] <mohammed_ij> wiat
#1691 [15:23] <mohammed_ij> wait
#1692 [15:23] <ScaryGlen> No, everything will be closed before I launch minecraft.
#1693 [15:23] <mojangvictim> VBO syas on
#1694 [15:23] <mohammed_ij> ------------------ System Information ------------------ Time of this report: 6/19/2016, 22:48:27 Machine name: XYZ-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: Arabic (Regional Setting: Arabic) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: G31M-S2C BIOS: Award Modular BIOS v6.00PG Processor: Intel(R)
#1695 [15:23] <mattym> mojangvictim, Change it to off, then try loading a world
#1696 [15:23] <mattym> ??> mohammed_ij paste
#1697 [15:23] <Absol> mohammed_ij: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1698 [15:24] <mattym> ??> ScaryGlen win/reinst
#1699 [15:24] <Absol> ScaryGlen: You may need to reinstall the locally installed files that Minecraft puts into place.
#1700 [15:24] <Absol> ScaryGlen: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1702 [15:24] <mattym> ScaryGlen, Try the instructions from Absol
#1703 [15:24] <mohammed_ij> ------------------ System Information ------------------ Time of this report: 6/19/2016, 22:48:27 Machine name: XYZ-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: Arabic (Regional Setting: Arabic) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: G31M-S2C BIOS: Award Modular BIOS v6.00PG Processor: Intel(R)
#1704 [15:24] <mattym> mohammed_ij, Use the paste site Absol linked
#1705 [15:24] <ScaryGlen> Ok.
#1706 [15:24] <mohammed_ij> ok
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#1708 [15:25] <Djolekgb24> j have one problem j send to reseting paswword but not arrive few minutes
#1709 [15:25] <mohammed_ij> Ubuntu Pastebin Paste from mohammed_ij at Sun, 19 Jun 2016 20:25:05 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90
#1710 [15:25] <mattym> Djolekgb24, Then do the rest of what it says
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#1712 [15:25] <mohammed_ij> rest???
#1713 [15:25] <mattym> mohammed_ij, You need to post your log onto the paste site, and get me the link/URL
#1714 [15:26] * xerox123 [xerox123@notlogged] has joined #minecrafthelp
#1715 [15:26] <mattym> mohammed_ij, You cannot post the full log into this chat
#1716 [15:26] <mojangvictim> wow. thankyou mattym! works great
#1717 [15:26] <mohammed_ij> look one by one
#1718 [15:26] <mohammed_ij> first??
#1719 [15:27] <mattym> ??> mohammed_ij win/dxdiag
#1720 [15:27] <Absol> mohammed_ij: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1721 [15:27] <mattym> mohammed_ij, Follow ALL the instructions in the link from Absol
#1722 [15:28] * mojangvictim [mojangvictim@notlogged] has quit. (Quit: Web client closed)
#1723 [15:28] <mohammed_ij> i copy it
#1724 [15:28] * Ash_Puppy [Ash_Puppy@notlogged] has joined #minecrafthelp
#1725 [15:28] <mohammed_ij> past it
#1726 [15:28] <mohammed_ij> http://paste.ubuntu.com/17560479/
#1727 [15:29] <mohammed_ij> is it????
#1728 [15:29] <mattym> mohammed_ij, Yes, one moment
#1729 [15:29] <Ash_Puppy> I'm trying to play Minecraft with the new Update but it is saying that i dont have an updated graphics thing or something like that, what do i do?
#1730 [15:29] <Djolekgb24> Can you tell me how to change my password if you do not do not arrive on google account
#1731 [15:29] <mattym> Ash_Puppy, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1732 [15:30] <Ash_Puppy> http://paste.ubuntu.com/17560569/
#1733 [15:30] <mattym> Djolekgb24, If you dont get the email, follow the other steps on the page you were linked
#1734 [15:30] <Djolekgb24> where is link
#1735 [15:30] <mattym> ??> Djolekgb24 account/hacked
#1736 [15:30] <Absol> Djolekgb24: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1737 [15:30] <Absol> Djolekgb24: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1738 [15:30] <mattym> mohammed_ij, Download and Install the file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81519
#1739 [15:31] <mattym> Ash_Puppy, Thats not the full dxdiag report
#1740 [15:31] <mohammed_ij> thanx
#1741 [15:31] <Ash_Puppy> oh
#1742 [15:31] <Ash_Puppy> Then idk what you are talking about
#1743 [15:31] * Jackbeee [Jackbeee@notlogged] has joined #minecrafthelp
#1744 [15:31] <mattym> Ash_Puppy, Go back to the report that was made, make sure to copy ALL of it over to the paste site, and get me the new link to it
#1745 [15:32] <Jackbeee> http://paste.ubuntu.com/17560739/ cant play mc, it says i have to update my drives, I just recently installed windows 10
#1746 [15:33] <Djolekgb24> where I can find this code
#1747 [15:33] <mattym> Jackbeee, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1748 [15:33] <mattym> Djolekgb24, It has instructions on the form
#1749 [15:34] <Jackbeee> will i be able to downgrade to windows 8 for free. I had it but installed widows 10 for free
#1750 [15:34] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#1751 [15:34] <Jake__> Hello guys
#1752 [15:34] <mattym> Jackbeee, When did you do the update?
#1753 [15:34] <Djolekgb24> j don't have that code because my friend gift me that code for my birthday
#1754 [15:34] <Jake__> I'm having some login issues
#1755 [15:34] <mattym> Djolekgb24, Then use the gift code
#1756 [15:34] <Jackbeee> not very long ago, like 2 days ago
#1757 [15:35] <mattym> Jackbeee, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1758 [15:35] <Djolekgb24> Agh Not code he gift me account
#1759 [15:35] <thethule> what gfx card does Jackabee have?
#1760 [15:35] <Ash_Puppy> http://paste.ubuntu.com/17560988/ How about now?
#1761 [15:35] <mattym> Djolekgb24, Well you cant transfer accounts, so you dont have an account to recover, your friend will need to recover it
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#1764 [15:36] <mattym> Ash_Puppy, You can try attempting to use the latest launcher from minecraft.net/download
#1765 [15:36] <mattym> Ash_Puppy, If using that doesnt work, you will need to downgrade from Windows 10 to your previouse version of Windows.
#1766 [15:36] <Djolekgb24> But my friend cant recover it because he die in car ancicent
#1767 [15:37] * Lupi [Lupi@notlogged] has joined #minecrafthelp
#1768 [15:37] <mattym> Djolekgb24, Then the account it lost
#1769 [15:37] <CaptaingiorgisHD> http://paste.ubuntu.com/17560956/
#1770 [15:37] <Djolekgb24> 'do you can resset my password
#1771 [15:37] * Lupi [Lupi@notlogged] has quit. (Client Quit)
#1772 [15:37] <mattym> CaptaingiorgisHD, Thats not the full dxdiag report
#1773 [15:37] <mattym> Djolekgb24, No
#1774 [15:37] <Ash_Puppy> Ah okay, If it comes to that how would i downgrade from windows 10? If it is too much trouble i can look it up
#1775 [15:37] <CaptaingiorgisHD> mattym yes it is
#1776 [15:38] <mattym> Ash_Puppy, Depends on how long ago you did the update to 10
#1777 [15:38] <Djolekgb24> why
#1778 [15:38] <Djolekgb24> pls
#1779 [15:38] <mattym> CaptaingiorgisHD, Its not, dont argue with me, go get the full report
#1780 [15:38] <Ash_Puppy> I belive i updated it a few days after it said it had come out
#1781 [15:38] <CaptaingiorgisHD> my game crashed i'm on windows 7 ultimate and mc crash so i can't understand why?
#1782 [15:38] <mattym> Ash_Puppy, Was it more than 30 days ago?
#1783 [15:38] <CaptaingiorgisHD> Time of this report: 6/19/2016, 23:29:32 Machine name: GEORGE-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Greek (Regional Setting: Greek) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M. BIOS: BIOS Date: 06/01/15 15:36:42 Ver: 04.06.05 Processor: AMD FX(tm)-6300
#1784 [15:38] <mattym> ??> CaptaingiorgisHD win/dxdiag
#1785 [15:38] <Absol> CaptaingiorgisHD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1786 [15:39] <mattym> CaptaingiorgisHD, Make sure you follow ALL OF THE STEPS on the page Absol linked
#1787 [15:39] <Ash_Puppy> Yes
#1788 [15:39] <CaptaingiorgisHD> yes i do
#1789 [15:39] <CaptaingiorgisHD> i'm sure
#1790 [15:39] <mattym> Ash_Puppy, Then you would need to do a full reinstall of the version of Windows you had previously
#1791 [15:39] * Djolekgb24 [Djolekgb24@notlogged] has quit. (Quit: Web client closed)
#1792 [15:39] <Ash_Puppy> ehhh alright
#1793 [15:39] <CaptaingiorgisHD> yes
#1794 [15:39] <CaptaingiorgisHD> i did it
#1795 [15:39] <mattym> CaptaingiorgisHD, The full report should be hundreds of lines long, the one you linked only had the first 18
#1796 [15:40] <mattym> CaptaingiorgisHD, Please do it again, and make sure you copy them all
#1797 [15:40] * Jake__ [Jake__@notlogged] has quit. (Ping timeout: 195 seconds)
#1798 [15:40] <CaptaingiorgisHD> System Information ------------------ Time of this report: 6/19/2016, 23:29:32 Machine name: GEORGE-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Greek (Regional Setting: Greek) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M. BIOS: BIOS Date: 06/01/15 15:36:42 Ver: 04.06.0
#1799 [15:40] <mattym> CaptaingiorgisHD, You need to use the paste site
#1800 [15:40] <CaptaingiorgisHD> System Information ------------------ Time of this report: 6/19/2016, 23:29:32 Machine name: GEORGE-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Greek (Regional Setting: Greek) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M. BIOS: BIOS Date: 06/01/15 15:36:42 Ver: 04.06.0
#1801 [15:40] <CaptaingiorgisHD> i used this
#1802 [15:40] <mattym> CaptaingiorgisHD, You need to use the paste site
#1803 [15:40] <CaptaingiorgisHD> it might be something with the dowload or something
#1804 [15:41] <CaptaingiorgisHD> i don't know so i will search it don't worry
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#1832 [16:14] <SafeYolo> Hello
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#1834 [16:14] <SafeYolo> The said i need to post this
#1835 [16:14] <SafeYolo> so
#1836 [16:14] * santi [santi@notlogged] has joined #minecrafthelp
#1837 [16:14] <SafeYolo> http://paste.ubuntu.com/17562535/
#1838 [16:14] <SafeYolo> ?
#1839 [16:15] <urielsalis> SafeYolo, one moment
#1840 [16:15] <SafeYolo> hello?
#1841 [16:15] <urielsalis> SafeYolo, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1842 [16:15] <urielsalis> SafeYolo, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1843 [16:16] <SafeYolo> i sont undetand the page?
#1844 [16:16] <SafeYolo> dont understand*
#1845 [16:16] <urielsalis> SafeYolo, grab someone that does
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#1850 [16:20] * KoekWous [KoekWous@notlogged] has joined #minecrafthelp
#1851 [16:20] <KoekWous> support.microsoft.com/en-us/kb/3067639
#1852 [16:20] <KoekWous> ??
#1853 [16:20] * keny [keny@notlogged] has joined #minecrafthelp
#1854 [16:21] <KoekWous> support.microsoft.com/en-us/kb/3067639
#1855 [16:21] <KoekWous> upa
#1856 [16:21] <KoekWous> wrong one
#1857 [16:21] * Anzhi is now known as Anzhelika|Away
#1858 [16:21] <KoekWous> this one
#1859 [16:21] <KoekWous> http://paste.ubuntu.com/17562535/
#1860 [16:21] <mattym> KoekWous, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1861 [16:21] <KoekWous> Yeah
#1862 [16:22] * keny [keny@notlogged] has quit. (Client Quit)
#1863 [16:22] <KoekWous> bt thats the problem
#1864 [16:22] * Anzhelika|Away is now known as Anzhi
#1865 [16:22] <KoekWous> I had windows 7
#1866 [16:22] <KoekWous> and had that same problem
#1867 [16:23] <KoekWous> ?\
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#1871 [16:23] <KoekWous> http://paste.ubuntu.com/17562535/
#1872 [16:23] <KoekWous> ?
#1873 [16:24] <mattym> KoekWous, You arent going to get a different answer.
#1874 [16:24] <KoekWous> yeah
#1875 [16:24] <KoekWous> but you told me to dowgrade
#1876 [16:24] <KoekWous> to windows 7
#1877 [16:24] <mattym> KoekWous, Then do so
#1878 [16:24] <KoekWous> but u reay had windows 7 and had the same problem?
#1879 [16:24] <KoekWous> but i ready*
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#1881 [16:25] <mattym> KoekWous, That issue is fixable on Windows 7, but not on 10, so downgrade to 7 or reinstall it, then come back
#1882 [16:25] <KoekWous> ...
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#1895 [16:39] <Vetje> Hello maybe somebody can help me with installing minecraft on my iPad....downloading no problem but it wont open!! Wicht app do I need to install to run minecraft?
#1896 [16:39] * MRpandaHD [MRpandaHD@notlogged] has joined #minecrafthelp
#1897 [16:39] <Galaxy_2Alex> Vetje, What version of the iPad is it?
#1898 [16:40] <Vetje> Hi , an IPad 2
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#1900 [16:42] <Galaxy_2Alex> Vetje, Make sure your iPad runs at least iOS version 8.0.
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#1903 [16:46] <Vetje> Yes iT does...it just says cant open need other app
#1904 [16:46] <Galaxy_2Alex> Vetje, What is the exact wording of the error?
#1905 [16:46] <mattym> Vetje, Did you purchase and download it from the App Store?
#1906 [16:47] <kmankieran> When i join a server or single player it crashs right away before i can play
#1907 [16:47] <Galaxy_2Alex> ??> kmankieran launcher/crash-log
#1908 [16:47] <Absol> kmankieran: We need to see your crash log, which appears after a crash.
#1909 [16:47] <Absol> kmankieran: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1910 [16:47] <kmankieran> yes
#1911 [16:47] <kmankieran> okay all go get it
#1912 [16:47] <Vetje> No I logged in at mojang.com
#1913 [16:47] <Vetje> Already have an account
#1914 [16:47] <kmankieran> Completely ignored arguments: [--nativeLauncherVersion, 301]
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#1916 [16:48] <Galaxy_2Alex> kmankieran, Please follow the instructions Absol gave you.
#1917 [16:48] <urielsalis> Vetje, you cant run the pc version on a ipad
#1918 [16:48] <urielsalis> Vetje, you have to buy pocket edition from the appstore
#1919 [16:49] <Vetje> And THE pocket edition on my phone? Can Thatcher move to iPad.
#1920 [16:49] <kmankieran> http://paste.ubuntu.com/17563967/
#1921 [16:49] <urielsalis> Vetje, your phone is a iphone?
#1922 [16:49] <Vetje> No
#1923 [16:49] <urielsalis> Vetje, if so you can just redownload it from the appstore
#1924 [16:49] <urielsalis> Vetje, then you have to buy it from the appstore
#1925 [16:49] <Vetje> I know
#1926 [16:49] <Vetje> But iTS lg
#1927 [16:49] <urielsalis> Vetje, the android PE and the iOS PE are different editions
#1928 [16:49] <Vetje> Ok
#1929 [16:50] <Galaxy_2Alex> kmankieran, I don't see a crash in that log, does your game actually crash?
#1930 [16:50] <Vetje> Thans apitty
#1931 [16:50] <kmankieran> yes right when i join the text changes every so offen
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#1933 [16:50] <Galaxy_2Alex> kmankieran, That is the log after it crashed?
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#1935 [16:50] <kmankieran> yes
#1936 [16:50] <kmankieran> thats all it says
#1937 [16:51] <Vetje> Thnx
#1938 [16:51] <Galaxy_2Alex> ??> kmankieran launcher/log
#1939 [16:51] <Absol> kmankieran: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1940 [16:51] <Absol> kmankieran: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1946 [16:54] <lillirain> Hellp
#1947 [16:54] <kmankieran> here it just changed heres a a new one http://paste.ubuntu.com/17564168/
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#1949 [16:54] <lillirain> Hello*
#1950 [16:54] <Galaxy_2Alex> lillirain, What is your issue?
#1951 [16:54] <Galaxy_2Alex> kmankieran, There we go, that is better.
#1952 [16:54] <Galaxy_2Alex> ??> kmankieran win/dxdiag
#1953 [16:54] <Absol> kmankieran: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1954 [16:55] <lillirain> A couple things, i am unable to get online, and any wourlds i have wont load
#1955 [16:55] <Reige> i took my laptop in to have some viruses removed. for some reason i forgot, ive been using the bootstrap launcher for the game, but i tried to start it when i got my pc back today and it gave me this crash report http://paste.ubuntu.com/17563889/ ive already checked and i have the most up-to-date drivers (the tech guy that removed my viruses told me and i checked myself to make sure). im running windows 10
#1956 [16:55] <Galaxy_2Alex> lillirain, What happens if you try to do those things?
#1957 [16:55] <urielsalis> Reige, one moment
#1958 [16:56] <Reige> thanks
#1959 [16:56] <lillirain> when i try to load worlds, it just keeps showing the loading screen
#1960 [16:56] <lillirain> on the first loading screen for the game, like when you first open it, i only get the option to play offline. never online
#1961 [16:56] <urielsalis> Reige, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1962 [16:57] <Galaxy_2Alex> ??> lillirain launcher/log
#1963 [16:57] <Absol> lillirain: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1964 [16:57] <Absol> lillirain: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1965 [16:58] <kmankieran> heres another one http://paste.ubuntu.com/17564370/
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#1967 [16:59] <lillirain> link for launcher/log-http://paste.ubuntu.com/17564427/
#1968 [16:59] <Galaxy_2Alex> kmankieran, One moment
#1969 [16:59] <Galaxy_2Alex> lillirain, One moment
#1970 [17:00] <Reige> crimson edition or the suite?
#1971 [17:01] <Galaxy_2Alex> kmankieran, Download and Install this driver: https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
#1972 [17:01] <Galaxy_2Alex> Reige, Catalyst Software Suite
#1973 [17:01] <Reige> ok one moment
#1974 [17:01] * aguslucecita [aguslucecita@notlogged] has joined #minecrafthelp
#1975 [17:01] <Galaxy_2Alex> lillirain, What Antivirus program are you using?
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#1979 [17:03] <lillirain> on the whole computer, McAfee live safe
#1980 [17:03] <lillirain> for the antivirus program
#1981 [17:03] <urielsalis> ??> lillirain av/mcafee/uninstall
#1982 [17:03] <Galaxy_2Alex> lillirain, Yeah, don't.
#1983 [17:03] <Absol> lillirain: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1984 [17:04] <lillirain> why? did i get a virus of something?
#1985 [17:04] <Galaxy_2Alex> lillirain, No, but McAfee does not protect you from virusses either.
#1986 [17:04] <Galaxy_2Alex> lillirain, It's a virus in itself.
#1987 [17:05] <Galaxy_2Alex> lillirain, As an alternate AV program, we recommend Avast.
#1988 [17:05] <kmankieran> Galaxy_2Alex it didnt allow me to download
#1989 [17:05] <Reige> instaling it right now
#1990 [17:05] <Galaxy_2Alex> ??> lillirain av/avast
#1991 [17:05] <Absol> lillirain: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1992 [17:05] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1993 [17:05] <Galaxy_2Alex> kmankieran, What does it say if you try?
#1994 [17:05] <lillirain> this isnt my computer. its my dads. is there any way we can possible get around that?
#1995 [17:05] <kmankieran> let me do it again so i can show you
#1996 [17:05] <Galaxy_2Alex> lillirain, No, sorry.
#1997 [17:06] <Galaxy_2Alex> lillirain, But you can tell your dad that McAfee is pretty much useless and causes more problems that it could ever attempt to solve.
#1998 [17:06] <lillirain> okay, im sorry but my dad is saying no to removing the system. He says we payed $60 for a subscription. im sorry
#1999 [17:06] <kmankieran> it says win64_153804.exe couldn't be downloaded
#2000 [17:07] * MortalCrystal [MortalCrystal@notlogged] has joined #minecrafthelp
#2001 [17:07] <Galaxy_2Alex> kmankieran, Try to use a different browser.
#2002 [17:07] <MortalCrystal> Hello
#2003 [17:07] <kmankieran> okay
#2004 [17:07] <Galaxy_2Alex> MortalCrystal, Hello.
#2005 [17:07] <MortalCrystal> http://paste.ubuntu.com/17564710/ Look
#2006 [17:07] <MortalCrystal> i had windows 10
#2007 [17:07] <MortalCrystal> and it didnt work
#2008 [17:07] <MortalCrystal> they said
#2009 [17:08] <Galaxy_2Alex> MortalCrystal, One moment.
#2010 [17:08] <MortalCrystal> graphics and driver can not be updated on windows 10
#2011 [17:08] <lillirain> so just to clarify, there is absolutly no way to fix this wothout removing McAfee?
#2012 [17:08] * joao [joao@notlogged] has joined #minecrafthelp
#2013 [17:08] <Galaxy_2Alex> MortalCrystal, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2014 [17:08] <MortalCrystal> ok thanks
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#2017 [17:09] <Galaxy_2Alex> lillirain, McAfee is known to cause problems like this, and they have not been cooperative in unblocking Minecraft in any way.
#2018 [17:09] <Reige> installation complete, what should i do now? think itll run now?
#2019 [17:09] <Galaxy_2Alex> Reige, Restart your PC, then try again.
#2020 [17:09] <MortalCrystal> is that it?
#2021 [17:10] <Galaxy_2Alex> MortalCrystal, It's recommended to restart your PC after a driver installation, but yes, after you installed the driver, it should work.
#2022 [17:10] <Reige> ok i will. but im reading the installation report and it says the final status of the display driver installation was a fail
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#2025 [17:10] <Galaxy_2Alex> Reige, What is the exact wording of the error?
#2026 [17:11] <Reige> Driver Install: Windows® version does not support this operation
#2027 [17:11] <urielsalis> Reige, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
#2028 [17:11] <urielsalis> Reige, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2029 [17:12] <lillirain> okay, thanks for the help anyway. I appreciate you trying to help. im sorry my dad said no.
#2030 [17:12] <Reige> why was i able to play it on windows 10 before, then?
#2031 [17:13] <Galaxy_2Alex> lillirain, I'm sorry then. I can just repeat saying that McAfee is not a good program, and causes more harm than good.
#2032 [17:14] <lillirain> yeah. thanks again. bye
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#2034 [17:14] <Galaxy_2Alex> Reige, It can sometimes happen that, through some sort of "bug", drivers work for a bit on Windows 10, but then stop doing so. The only thing we can tell you is that Lenovo has stopped supporting your laptop and will not provide appropiate drivers for Windows 10.
#2035 [17:14] * lillirain [lillirain@notlogged] has quit. (Quit: Web client closed)
#2036 [17:14] <Galaxy_2Alex> Reige, However, there might still be a chance that they have drivers, just not visible on the website. You may have to contact them directly about that.
#2037 [17:14] <Reige> okay then
#2038 [17:15] * T4c0 [T4c0@notlogged] has joined #minecrafthelp
#2039 [17:15] <Reige> alright then ill check that
#2040 [17:15] <Reige> contact who? windows support or AMD?
#2041 [17:15] <Galaxy_2Alex> Reige, Lenovo
#2042 [17:15] * DarkChroma [DarkChroma@notlogged] has joined #minecrafthelp
#2043 [17:15] <Reige> okay
#2044 [17:15] <Reige> thanks for the help
#2045 [17:15] <Galaxy_2Alex> Reige, You're welcome, have a nice day.
#2046 [17:16] <Reige> you as well
#2047 [17:16] <T4c0> My minecraft keeps crashing and saying that the pixel format is not accelerated, but I updated my drivers and it is still crashing with the same report
#2048 [17:16] <Galaxy_2Alex> T4c0, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2049 [17:17] <kmankieran> Galaxy_2Alex it didnt do anything when i downloaded
#2050 [17:17] <T4c0> http://paste.ubuntu.com/17565063/
#2051 [17:17] <DarkChroma> kmankieran: run it
#2052 [17:17] <kmankieran> how
#2053 [17:17] <Galaxy_2Alex> T4c0, In which country did you buy the laptop?
#2054 [17:17] <T4c0> United States of America
#2055 [17:18] <Galaxy_2Alex> ??> T4c0 oem/toshiba/model-number
#2056 [17:18] <Absol> T4c0: Get your model-part number here: http://support.toshiba.com/images/support/frontend/pc_unit_label_2011.png
#2057 [17:18] <Galaxy_2Alex> T4c0, I need your Toshiba Model Number, Absol just gave you information on how to find it.
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#2061 [17:20] <T4c0> my model number is PSCBLU-01L003
#2062 [17:20] * Jackal_ [Jackal_@notlogged] has joined #minecrafthelp
#2063 [17:21] <kmankieran> Galaxy_2Alex what do i do when i downloaded it
#2064 [17:21] <Galaxy_2Alex> T4c0, Toshiba does not support Windows 10 on your Laptop. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or buy a new system.
#2065 [17:21] <Jackal_> I have Windows and want to rent a server using REALMS. Would my friend on Ubuntu be able to join this?
#2066 [17:22] <Galaxy_2Alex> kmankieran, Start it, it's an installation program.
#2067 [17:22] <T4c0> thanks
#2068 [17:22] <Galaxy_2Alex> Jackal_, Yes, if you're using the regular PC Edition on Windows and not the Windows 10 Edition.
#2069 [17:22] <Jackal_> nice thank you
#2070 [17:23] * sm00thCHRIS [sm00thCHRIS@notlogged] has quit. (Quit: Web client closed)
#2071 [17:24] <kmankieran> how do i start it
#2072 [17:25] * KwN_KoN [KwN_KoN@notlogged] has joined #minecrafthelp
#2073 [17:25] <Galaxy_2Alex> kmankieran, Did you download the .zip or the .exe?
#2074 [17:25] <kmankieran> zip
#2075 [17:25] <Galaxy_2Alex> kmankieran, Download the .exe instead.
#2076 [17:25] <KwN_KoN> ------------------ System Information ------------------ Time of this report: 6/20/2016, 01:21:17 Machine name: USER-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Greek (Regional Setting: Greek) System Manufacturer: LENOVO System Model: 8889Y1D BIOS: Ver 1.00PARTTBLx Processor: Intel(R) Core(TM)2 Duo CPU T710
#2077 [17:25] <Galaxy_2Alex> kmankieran, You can simply just start it after it downloaded.
#2078 [17:25] <Galaxy_2Alex> ??> KwN_KoN paste
#2079 [17:25] <Absol> KwN_KoN: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2080 [17:26] * Emily [Emily@notlogged] has joined #minecrafthelp
#2081 [17:26] <Emily> Hello
#2082 [17:26] <KwN_KoN> hi
#2083 [17:26] <Galaxy_2Alex> Emily, Hello.
#2084 [17:26] <Emily> I need help
#2085 [17:26] <KwN_KoN> me too
#2086 [17:26] <Galaxy_2Alex> Emily, What do you need help with?
#2087 [17:26] <Galaxy_2Alex> KwN_KoN, Absol already gave you instructions.
#2088 [17:27] <Galaxy_2Alex> KwN_KoN, You can't just paste the whole DxDiag as-is in here.
#2089 [17:27] <Emily> I requested my Minecraft password to be changed, I made a new pass but it keeps saying like invalid
#2090 [17:27] <Galaxy_2Alex> ??> Emily login/throttle
#2091 [17:27] <Emily> And ever time i make a new password that one doesnt work
#2092 [17:27] <Absol> Emily: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2093 [17:27] <Absol> Emily: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2094 [17:27] <KwN_KoN> http://paste.ubuntu.com/17565517/
#2095 [17:27] <KwN_KoN> this?
#2096 [17:28] <Emily> login/throttle
#2097 [17:28] <Emily> toops
#2098 [17:28] <Emily> oops
#2099 [17:28] <Galaxy_2Alex> Emily, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#2100 [17:29] <Emily> But its not working
#2101 [17:29] <kmankieran> Galaxy_2Alex it said this computer dont not meet the minimum requirements for installing this software
#2102 [17:29] <Galaxy_2Alex> Emily, You will have to wait three hours, then try again.
#2103 [17:29] <Emily> ohh ok
#2104 [17:29] <Galaxy_2Alex> KwN_KoN, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/99937/en-us
#2105 [17:29] <Emily> But i'm wondering how come my new password didnt work?
#2106 [17:30] <Galaxy_2Alex> kmankieran, Okay, one more moment please.
#2107 [17:30] <kmankieran> kk
#2108 [17:30] <Galaxy_2Alex> Emily, You probably accidently typed it in wrong three times. It can happen, did happen to me quite a few times.
#2109 [17:30] <Emily> But i even copied it then pasted it
#2110 [17:30] <Emily> How could it be wrong?
#2111 [17:31] <Emily> I used like a password generator
#2112 [17:31] <Galaxy_2Alex> Emily, Just try again in three hours and it should work.
#2113 [17:31] * T4c0 [T4c0@notlogged] has quit. (Ping timeout: 195 seconds)
#2114 [17:31] <Emily> Alright
#2115 [17:31] <kmankieran> Emily did you put a space
#2116 [17:31] <Emily> Nope
#2117 [17:31] <Emily> It didnt contain any
#2118 [17:31] <KwN_KoN> thank you after it has finished downloading what do i have to do?
#2119 [17:31] <Galaxy_2Alex> Emily, You may have accidently included a space or something like that.
#2120 [17:31] <Emily> Just letters and numbers
#2121 [17:31] <Galaxy_2Alex> KwN_KoN, Install it by launching the driver application.
#2122 [17:31] <Emily> Ooh okay well i'll wait and if it happens again i'll contact you
#2123 [17:32] <Galaxy_2Alex> KwN_KoN, Right, sorry for the whole confusion. Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69100.exe
#2124 [17:32] <KwN_KoN> okay
#2125 [17:32] <Galaxy_2Alex> KwN_KoN, Oh
#2126 [17:32] <Galaxy_2Alex> derp me
#2127 [17:32] <Galaxy_2Alex> KwN_KoN, Sorry, install the driver I gave you earlier, not that one.
#2128 [17:32] <Galaxy_2Alex> kmankieran, Right, download and install this driver: http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69100.exe
#2129 [17:33] <kmankieran> when i open it it closes right away
#2130 [17:33] <Galaxy_2Alex> kmankieran, Copy the link into a different browser, and try it there.
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#2133 [17:36] <kmankieran> it downloaded what i do now
#2134 [17:36] <Galaxy_2Alex> kmankieran, Run it, it's a driver installer again.
#2135 [17:37] <kmankieran> i already runed
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#2137 [17:37] <sm00thCHRIS> Anyone know how to fix a graphics driver error?
#2138 [17:37] <Galaxy_2Alex> kmankieran, The one I just gave you, the one with the HP link?
#2139 [17:37] <Galaxy_2Alex> sm00thCHRIS, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2140 [17:37] <kmankieran> yes i downloaded it
#2141 [17:37] <sm00thCHRIS> okay
#2142 [17:37] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#2143 [17:37] <Galaxy_2Alex> kmankieran, Now open it.
#2144 [17:37] <sm00thCHRIS> http://paste.ubuntu.com/17564494/
#2145 [17:38] <sm00thCHRIS> there
#2146 [17:38] <kmankieran> from files
#2147 [17:38] <Galaxy_2Alex> sm00thCHRIS, One moment.
#2148 [17:38] <Galaxy_2Alex> kmankieran, Yes.
#2149 [17:38] <Galaxy_2Alex> sm00thCHRIS, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2150 [17:39] <sm00thCHRIS> okay\
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#2152 [17:40] <sm00thCHRIS> I is downloading right now
#2153 [17:41] <kmankieran> Galaxy_2Alex are you here all night
#2154 [17:41] <Galaxy_2Alex> kmankieran, Not sure yet.
#2155 [17:41] <kmankieran> because you like know all
#2156 [17:41] * Darth_KBlevs [Darth_KBlevs@notlogged] has joined #minecrafthelp
#2157 [17:41] <Galaxy_2Alex> kmankieran, But if I'm going, there should be someone else here.
#2158 [17:41] <kmankieran> do you work for mojang
#2159 [17:42] <Galaxy_2Alex> kmankieran, No, I'm a volunteer.
#2160 [17:42] <LDshadowlady> http://paste.ubuntu.com/17566079/
#2161 [17:42] <kmankieran> oh one day i hope i can be like you
#2162 [17:42] <kmankieran> your a online hero
#2163 [17:42] <LDshadowlady> i need someone to help me, it says mr drivers wont work in the game
#2164 [17:42] <sm00thCHRIS> So does that mean your links are real or fake
#2165 [17:42] <LDshadowlady> my*
#2166 [17:43] <Galaxy_2Alex> sm00thCHRIS, They're real.
#2167 [17:43] <Galaxy_2Alex> LDshadowlady, One moment please.
#2168 [17:43] <sm00thCHRIS> okay good
#2169 [17:44] <LDshadowlady> ty
#2170 [17:44] <Darth_KBlevs> hello
#2171 [17:44] <Galaxy_2Alex> Darth_KBlevs, Hello.
#2172 [17:44] <Darth_KBlevs> are you a helper
#2173 [17:44] <sm00thCHRIS> Galaxy_2Alex Thank you for the link
#2174 [17:44] <Galaxy_2Alex> Darth_KBlevs, Yes, how can I help you?
#2175 [17:44] <Darth_KBlevs> oh sorry I have to go now
#2176 [17:45] <Darth_KBlevs> fathers day stuff
#2177 [17:45] <Darth_KBlevs> Ill be back on
#2178 [17:45] <Galaxy_2Alex> LDshadowlady, Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48280.exe
#2179 [17:45] <Galaxy_2Alex> Darth_KBlevs, Okay, see you then!
#2180 [17:45] <Darth_KBlevs> see ya
#2181 [17:45] <LDshadowlady> ty so much!
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#2185 [17:48] <Fuzz> what is "penis"
#2186 [17:48] <Absol> Fuzz: Please keep it civil
#2187 [17:48] <Fuzz> okay
#2188 [17:48] <Fuzz> is this what you want?
#2189 [17:49] <Galaxy_2Alex> one more time, yes please.
#2190 [17:49] <Galaxy_2Alex> one more time, yes please.
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#2192 [17:49] <Galaxy_2Alex> aww
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#2204 [18:10] <MelLannie> Minecraft PE won't launch
#2205 [18:11] <KwN_KoN> hello so i was here before and they told me to download something and it worked but now mc is super slow so is there anything i can do to be a bit quicker
#2206 [18:11] <MelLannie> I've tried uninstalling restarting my tablet turning off my tablet force quittibg it and it still won't launch it always says that it has stopped
#2207 [18:14] <KwN_KoN> plz help
#2208 [18:15] <mattym> KwN_KoN, Based on your dxdiag, no. Its slow because the hardware you have is old and unsupported
#2209 [18:16] <mattym> MelLannie, Does your tablet meet the requirements listed on its App store for Minecraft PE
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#2222 [18:29] <lady_alex> I cant seem to download minecraft. I go through an finish the istalation but when i go and run the game it downloads again and the says that there may be a corrupted file and to insall again, has have done this many times
#2223 [18:30] <mattym> lady_alex, What antivirus and firewall software is installed on your computer?
#2224 [18:30] * lleo_fenix [lleo_fenix@notlogged] has quit. (Client Quit)
#2225 [18:31] <lady_alex> I have even deleted minecraft completly from my computer and started over
#2226 [18:32] <lady_alex> I dont think there is one on it yet, i know i havent put one on.
#2227 [18:32] <mattym> ??> lady_alex tools/hjt
#2228 [18:32] <Absol> lady_alex: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2229 [18:32] <Absol> lady_alex: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2233 [18:33] <Awesome360Miner> Hello, my mindcraft cannot run after installing it, says my pixel format is not accelerated.
#2234 [18:34] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#2235 [18:34] <mattym> Awesome360Miner, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2236 [18:34] * lady_alex [lady_alex@notlogged] has quit. (Quit: Web client closed)
#2237 [18:34] <Awesome360Miner> http://paste.ubuntu.com/17568237/
#2238 [18:34] <mattym> Awesome360Miner, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2239 [18:35] <Awesome360Miner> Ok thank you mattym
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#2241 [18:37] <Emily> hey
#2242 [18:37] <Emily> has it been 3 hours yet
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#2244 [18:40] <Emily> Uhh im not receiving a email for a password reset
#2245 [18:41] <mattym> Emily, You werent even given that information an hour ago yet. If youve tried again, you just reset the timer
#2246 [18:41] <Emily> oh
#2247 [18:41] <Emily> XD
#2248 [18:41] <Emily> lol sorry
#2249 [18:41] <Emily> Ughh i hate waiting omg
#2250 [18:41] <Emily> Is there anyway i can find my last password?
#2251 [18:42] <mattym> Emily, Follow the instructions you were given, wait 3 hours, then try it again
#2252 [18:43] <Emily> Ugh, fine
#2253 [18:43] <Emily> -_-
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#2257 [18:49] <luciano> i cant open minecraft
#2258 [18:50] <luciano> http://paste.ubuntu.com/17568858/
#2259 [18:51] <luciano> help me plis
#2260 [18:51] * jordan_ [jordan_@notlogged] has quit. (Client Quit)
#2261 [18:52] <luciano> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 19/06/16 20:50 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#2262 [18:53] <Rikairchy> ??> luciano scold/paste
#2263 [18:53] <Rikairchy> oops
#2264 [18:53] <Rikairchy> ??> luciano win/dxdiag
#2265 [18:53] <Absol> luciano: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2266 [18:53] <Rikairchy> wrong one.
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#2278 [19:08] <omarsony> heelo
#2279 [19:09] <omarsony> my minecraft game is not working it give me crack report ,i follow the instruction and this is my problem in this web http://paste.ubuntu.com/17569674/
#2280 [19:09] <mattym> omarsony, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2281 [19:11] * Eduardo_ [Eduardo_@notlogged] has quit. (Quit: Web client closed)
#2282 [19:12] <omarsony> Why do not support Windows 7
#2283 [19:12] <omarsony> my minecraft game is not working it give me crack report ,i follow the instruction and this is my problem in this web http://paste.ubuntu.com/17569674/
#2284 [19:13] <omarsony> Sorry why donot support window 10
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#2286 [19:14] * Aedryc [Aedryc@notlogged] has joined #minecrafthelp
#2287 [19:14] <omarsony> why donot support window 10
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#2289 [19:14] <omarsony> why donot support window 10
#2290 [19:14] <omarsony> my minecraft game is not working it give me crack report ,i follow the instruction and this is my problem in this web http://paste.ubuntu.com/17569674/
#2291 [19:14] <omarsony> ?
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#2296 [19:20] <omarsony> i ask my mine craft is now working and my window is 10 why it not working my problem http://paste.ubuntu.com/17569674/
#2297 [19:21] <mattym> omarsony, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2298 [19:22] <omarsony> Why do not support Windows 10
#2299 [19:22] <mattym> omarsony, Doesnt matter why, you have your options, do one of them and move on
#2300 [19:22] <omarsony> how can i fixed this problem
#2301 [19:22] <omarsony> without lose the window
#2302 [19:23] <mattym> omarsony, Read what i said
#2303 [19:23] <omarsony> ok
#2304 [19:23] <omarsony> how can i downgrade
#2305 [19:23] <omarsony> to window 7
#2306 [19:23] <mattym> omarsony, When did you update to Windows 10?
#2307 [19:24] <omarsony> Month or less
#2308 [19:24] * vini [vini@notlogged] has joined #minecrafthelp
#2309 [19:24] <mattym> omarsony, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2310 [19:24] <mattym> omarsony, If you dont have that option, then you need to do a full reinstall of Windows 7
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#2316 [19:38] * Darth_KBlevs [Darth_KBlevs@notlogged] has joined #minecrafthelp
#2317 [19:38] <Darth_KBlevs> hello
#2318 [19:39] <Darth_KBlevs> hello
#2319 [19:39] <Darth_KBlevs> hello anybody there
#2320 [19:40] <Darth_KBlevs> echo
#2321 [19:40] <Darth_KBlevs> echo echo echo
#2322 [19:40] <Darth_KBlevs> Here we stand
#2323 [19:41] <Darth_KBlevs> Worlds apart hearts broken in two two two
#2324 [19:41] <Darth_KBlevs> distant lives
#2325 [19:41] <urielsalis> Darth_KBlevs, hi, whats your issue?
#2326 [19:41] <Darth_KBlevs> Promises we made were in vain in vaiiiiiiiiiiiiiin
#2327 [19:41] <urielsalis> lol
#2328 [19:42] <Darth_KBlevs> sorry just got bored waiting
#2329 [19:42] <urielsalis> Darth_KBlevs, np
#2330 [19:42] <Emily> RAWR!
#2331 [19:42] <Darth_KBlevs> Well what was that I got windows 10 and crash
#2332 [19:43] <urielsalis> Darth_KBlevs, you got the link to your dxdiag?
#2333 [19:43] <Darth_KBlevs> yup followed all the instructons
#2334 [19:43] <Darth_KBlevs> It tolled me to come here
#2335 [19:44] <Emily> Happy fathers day :D
#2336 [19:45] <urielsalis> Darth_KBlevs, can you give me the link?
#2337 [19:45] * Alltaylor [Alltaylor@notlogged] has joined #minecrafthelp
#2338 [19:45] <urielsalis> Hi Emily, you need help?
#2339 [19:45] <Emily> No thank you i got it already
#2340 [19:45] <Alltaylor> I'm stuck at the placing order screen
#2341 [19:45] <Darth_KBlevs> oh wait the link It never tolled about a link
#2342 [19:45] <Emily> Just wanted to wish everyone a happy fathers day
#2343 [19:45] <urielsalis> Alltaylor, Can you try with another browser that is not IE?
#2344 [19:45] <Alltaylor> I need help
#2345 [19:45] <urielsalis> Darth_KBlevs, is the last step, a paste.ubuntu.com/xxxxx link
#2346 [19:46] <Alltaylor> I already put my stuff in will it charge me again
#2347 [19:46] <urielsalis> Alltaylor, if it does, you can contact your bank/and or mojang
#2348 [19:46] <urielsalis> Alltaylor, but probably not
#2349 [19:46] <Darth_KBlevs> Yeah
#2350 [19:46] <Alltaylor> should I just refresh
#2351 [19:47] <Alltaylor> I'm on. Google chrome
#2352 [19:47] <mattym> Alltaylor, Check your email, if you didnt get a confirmation, then the order was not complete
#2353 [19:47] <Darth_KBlevs> Oh yeah i forgot to ast what are the number next to the website page for
#2354 [19:48] <urielsalis> Darth_KBlevs, what numberS?
#2355 [19:48] <Darth_KBlevs> after the website page
#2356 [19:48] <Alltaylor> I completed t
#2357 [19:48] <Darth_KBlevs> paste.ubuntu.com
#2358 [19:49] <urielsalis> Darth_KBlevs, we need the numbers after that too
#2359 [19:49] <Darth_KBlevs> will everyone else see them because they look like they are private
#2360 [19:50] <urielsalis> Darth_KBlevs, dxdiags have no private info
#2361 [19:50] <Darth_KBlevs> all right Ill tell you the after that website page
#2362 [19:50] <Darth_KBlevs> okey dokey
#2363 [19:52] <Alltaylor> So I guess I just got to refresh it
#2364 [19:52] <Darth_KBlevs> hello
#2365 [19:53] <Darth_KBlevs> uhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#2366 [19:53] <mattym> Darth_KBlevs, We need the full link to the dxdiag
#2367 [19:53] <Darth_KBlevs> what link
#2368 [19:53] <mattym> Darth_KBlevs, Either provide it, or continue to wait for nothing
#2369 [19:54] <mattym> Darth_KBlevs, The one that was explained to you twice already
#2370 [19:54] <Darth_KBlevs> System Information ------------------ Time of this report: 6/19/2016, 17:33:33 Machine name: LACIE-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP G72 Notebook PC BIOS: Default System BIOS
#2371 [19:54] <Darth_KBlevs> this
#2372 [19:54] <urielsalis> Darth_KBlevs, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#2373 [19:56] <Darth_KBlevs> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2374 [19:57] <Darth_KBlevs> there
#2375 [19:58] <Darth_KBlevs> hello I found the link
#2376 [20:00] <Darth_KBlevs> you are still there right
#2377 [20:01] <urielsalis> Darth_KBlevs, thats the link to the instructions
#2378 [20:01] <urielsalis> Darth_KBlevs, read them again
#2379 [20:01] * Devon [Devon@notlogged] has joined #minecrafthelp
#2380 [20:02] <Darth_KBlevs> my dxdiag doesnt look the same
#2381 [20:04] * USERGR_9586 [USERGR_9586@notlogged] has joined #minecrafthelp
#2382 [20:05] <urielsalis> Darth_KBlevs, what do you mean?
#2383 [20:07] <USERGR_9586> Test
#2384 [20:07] <USERGR_9586> Test
#2385 [20:07] * USERGR_9586 [USERGR_9586@notlogged] has left #minecrafthelp
#2386 [20:08] <Darth_KBlevs> nothing here let me go over the instructions one more time
#2387 [20:09] * USERGR_9586 [USERGR_9586@notlogged] has joined #minecrafthelp
#2388 [20:09] <USERGR_9586> /msg NickServ REGISTER 1234 Guest@moajng.com
#2389 [20:10] * USERGR_9586 [USERGR_9586@notlogged] has quit. (Client Quit)
#2390 [20:10] <urielsalis> USERGR_9586, you left a space in the first line, and you need a valid email
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#2393 [20:13] <Darth_KBlevs> all right I did everything it said so what do i do know
#2394 [20:14] <urielsalis> Darth_KBlevs, give us the link to your dxdiag
#2395 [20:14] <Darth_KBlevs> this? http://paste.ubuntu.com/17572094/
#2396 [20:14] <urielsalis> Darth_KBlevs, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2397 [20:14] <urielsalis> Darth_KBlevs, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2398 [20:15] <Darth_KBlevs> oh thank you thank you thank you
#2399 [20:15] * urielsalis tips hat
#2399 [20:18] <Devon> hello
#2400 [20:18] * Darth_KBlevs [Darth_KBlevs@notlogged] has quit. (Quit: Web client closed)
#2401 [20:18] <Devon> whenever i try to launch the game i get this series of commands, and the game will not run.
#2402 [20:18] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2403 [20:19] <Devon> http://prntscr.com/bihxey
#2404 [20:19] <Devon> is there a known fix for this?
#2405 [20:19] * battal2016 [battal2016@notlogged] has joined #minecrafthelp
#2406 [20:21] <GreyVulpine> Devon - Launch minecraft, before hitting Play, go to "Edit Profile", uncheck the "Executable" box, save the profile, then try minecraft
#2407 [20:22] <Devon> thank you so much! :D
#2408 [20:23] * GreyVulpine tips hat
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#2410 [20:28] * Spoon is now known as Guest79027
#2411 [20:29] <Guest79027> I am having an error when I try to load into minecraft 1.10
#2412 [20:29] <Guest79027> Crash report*
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#2416 [20:32] <qmb> When I play minecraft on all versions, when I hold W i will walk for 5 blocks then i will stop its like a stutter. When I press tab on multiplayer it flickers when I zoom with optifine it spasses out. I need help
#2417 [20:34] <Emily> Matt
#2418 [20:34] <Emily> you here still?
#2419 [20:34] <Emily> mattym
#2420 [20:35] <qmb> Is anyone available?
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#2424 [20:40] <qmb> Joao
#2425 [20:40] <qmb> nvm
#2426 [20:40] <qmb> Is anyone available?
#2427 [20:43] <qmb> Hello
#2428 [20:43] <qmb> Is anyone available?
#2429 [20:43] <qmb> Is anyone available?
#2430 [20:45] <qmb> Is anyone available?
#2431 [20:45] <qmb> Is anyone available?
#2432 [20:45] <qmb> Is anyone available?
#2433 [20:45] <qmb> Is anyone available?
#2434 [20:45] * Absol kicked qmb from #minecrafthelp (Reason: mb :Stop spamming)
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#2440 [20:46] <qmb> You can kick me but not reply?
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#2443 [20:48] <qmb> Padil
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#2445 [20:49] <yuken> qmb, this is IRC. Don't expect a response instantly. It can take a few minutes.
#2446 [20:49] <yuken> qmb, this is IRC. Don't expect a response instantly. It can take a few minutes.
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#2448 [20:50] * qmb [qmb@notlogged] has joined #minecrafthelp
#2449 [20:50] <qmb> Is anyone available?
#2450 [20:50] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#2451 [20:52] * Darth_KBlevs [Darth_KBlevs@notlogged] has joined #minecrafthelp
#2452 [20:52] <Darth_KBlevs> hello
#2453 [20:52] <qmb> Espercorn: Are you available?
#2454 [20:52] <Darth_KBlevs> what
#2455 [20:52] <qmb> Darth_KBlevs: You have a vpn?
#2456 [20:52] <Darth_KBlevs> whats that
#2457 [20:53] <qmb> Derby?
#2458 [20:53] <Darth_KBlevs> Mulvane
#2459 [20:53] <qmb> Derby kansas?
#2460 [20:53] <qmb> Oh cool
#2461 [20:53] <Darth_KBlevs> why do you suspect
#2462 [20:54] <qmb> infosniper :>
#2463 [20:54] <Darth_KBlevs> what
#2464 [20:54] <qmb> And this site tells the world your ip
#2465 [20:54] <Darth_KBlevs> ip?
#2466 [20:54] <qmb> How old are you?
#2467 [20:54] <Darth_KBlevs> why
#2468 [20:55] <qmb> Go to whatsmyip . org
#2469 [20:55] <qmb> Copy and paste it into infosniper
#2470 [20:56] <qmb> What's your problem?
#2471 [20:56] <qmb> Is anyone available?
#2472 [20:57] <Darth_KBlevs> I am curios is mojang going to make it so that I can play minecraft on windows 10
#2473 [20:57] <yuken> Darth_KBlevs, you already can.
#2474 [20:57] <Darth_KBlevs> My computer wont let me
#2475 [20:57] <yuken> ??> Darth_KBlevs win/dxdiag
#2476 [20:57] <Absol> Darth_KBlevs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2477 [20:58] <Darth_KBlevs> ok
#2478 [20:58] <mattym> Darth_KBlevs, You were already told what to do
#2479 [20:58] <mattym> Darth_KBlevs, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2480 [20:59] <mattym> qmb, Read the welcome message, we dont help with modded
#2481 [20:59] <AndrewPH> qmb: for future reference, Absol is a bot, and kicked you automatically for spamming.
#2482 [20:59] <qmb> It does it on pure vanilla
#2483 [20:59] <qmb> I've uninstalled 5 times today
#2484 [21:00] <mattym> qmb, And how did you do that?
#2485 [21:00] * lauty [lauty@notlogged] has joined #minecrafthelp
#2486 [21:00] <qmb> Do what?
#2487 [21:00] <mattym> qmb, Uninstall/Reinstall
#2488 [21:00] <qmb> Yes I uninstalled .minecraft from %appdata%
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#2490 [21:01] * Emily [Emily@notlogged] has quit. (Ping timeout: 195 seconds)
#2491 [21:01] <bubbles> can anyone help me?
#2492 [21:01] * lauty [lauty@notlogged] has quit. (Client Quit)
#2493 [21:01] <bubbles> anyone here that can help me?
#2494 [21:02] <qmb> rip matty
#2495 [21:02] * bubbles [bubbles@notlogged] has quit. (Client Quit)
#2496 [21:02] <mattym> qmb, Then make sure that minecraft is the only program running when you are trying to use it. Otherwise there is something else wrong with your computer
#2497 [21:02] * Squid [Squid@notlogged] has joined #minecrafthelp
#2498 [21:02] <Squid> Hello?
#2499 [21:03] <qmb> I have I also put 4 gb's on minecraft
#2500 [21:03] <qmb> I've updated graphics card also
#2501 [21:03] <Squid> I recently changed my Minecraft name and now when i log in and try and enter a server i get ''Not authenticated with Minecraft.net
#2502 [21:03] <qmb> Use your email
#2503 [21:04] <mattym> qmb, Then like i said, if youve reinstalled it, then there is likely something else wrong with the computer to be causing that issue.
#2504 [21:04] <Squid> huh
#2505 [21:04] <Squid> So what's my issue?
#2506 [21:04] <Squid> Anyone??
#2507 [21:05] <Squid> A solution?
#2508 [21:05] <mattym> ??> Squid launcher/relog
#2509 [21:05] <Absol> Squid: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2510 [21:05] <qmb> I've played for 2 years on this pc and never done this
#2511 [21:05] <Squid> ok ill try
#2512 [21:07] <Squid> Why thank you
#2513 [21:07] <Squid> You have a great rest of your evening and appreciate your help.
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#2526 [21:13] <Quote_> Hey, can anyone help me with a launching problem?
#2527 [21:14] <Quote_> uh
#2528 [21:14] <Quote_> well it doesnt launch when I hit play on the launcher for 1.9.4
#2529 [21:14] <Quote_> it stops in the beginning
#2530 [21:14] * osuka_ [osuka_@notlogged] has quit. (Quit: To infinity and beyoooooooooo)
#2531 [21:15] <Quote_> nevermind then...?
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#2533 [21:16] <Trickster1660> I need help too cause mine won't even launch without crashing when i hit play
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#2539 [21:38] <TxiabKhang> i need help on storage. i think thats what the thingy was saying to me.
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#2546 [21:53] <xaviergmail> Is there a way to disable dependency checking in the launcher?
#2547 [21:53] <mattym> xaviergmail, Do you want the game to work?
#2548 [21:53] <xaviergmail> I'm trying to use a newer build of lwjgl to see if it fixes an issue I'm having
#2549 [21:53] * Kirito is now known as Bell
#2550 [21:54] <xaviergmail> Well yes mattym, but it hashes every dependency and refuses to launch if a dependency doesn't match even if it can't download it
#2551 [21:54] <mattym> xaviergmail, Exactly
#2552 [21:55] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 384 seconds)
#2553 [21:57] <xaviergmail> https://github.com/LWJGL/lwjgl/issues/129
#2554 [21:57] <ExtremeBot> [#129]title: LWJGL seems to be unable to handle connected but disabled outputs | I did a search on the bug tracker first, but could only find closed issues. Minecraft 1.8.9 _seems_ to use LJWGJL 2.9.4 nightly, so I think this is a separate problem....
#2555 [21:57] <mattym> xaviergmail, Do you know how to build LWJGL?
#2556 [21:58] <xaviergmail> It has nightlies available
#2557 [21:58] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Quit: Leaving)
#2558 [21:58] <urielsalis> LWJGL still uses ant? wow
#2559 [21:58] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2560 [21:59] <mattym> xaviergmail, Do you know how to build and use it?
#2561 [21:59] <urielsalis> building is easy
#2562 [21:59] <xaviergmail> I never had the need to
#2563 [21:59] <urielsalis> ant generate-all & ant compile & ant compile_native IIRc
#2564 [22:00] <xaviergmail> but afaik their nightly builds should work
#2565 [22:00] <mattym> xaviergmail, Then why are you trying to. Minecraft packages the latest version it needs. If you are having an issue with it, replacing it with a version Minecraft is not familiar with isnt going to help
#2566 [22:00] <urielsalis> arent the nighlies LWJGL3 only?
#2567 [22:01] <xaviergmail> good point urielsalis
#2568 [22:01] <urielsalis> xaviergmail, from where you got the nightly?
#2569 [22:01] <mattym> xaviergmail, What is the issue you are trying to fix this way?
#2570 [22:02] <urielsalis> xaviergmail, the latest nighly was 1 year ago, and seems the same version as minecraft is using
#2571 [22:02] <xaviergmail> urielsalis: https://www.lwjgl.org/download and it is indeed 3.x, overlook on my part
#2572 [22:02] <urielsalis> mattym, https://github.com/LWJGL/lwjgl/issues/129
#2573 [22:02] <xaviergmail> mattym: I linked a github issue on the matter
#2574 [22:02] <ExtremeBot> [#129]title: LWJGL seems to be unable to handle connected but disabled outputs | I did a search on the bug tracker first, but could only find closed issues. Minecraft 1.8.9 _seems_ to use LJWGJL 2.9.4 nightly, so I think this is a separate problem....
#2575 [22:03] <xaviergmail> I'm just trying to run minecraft on nvidia's optimus
#2576 [22:03] <urielsalis> xaviergmail, your best bet is compiling from the git repo
#2577 [22:03] <urielsalis> xaviergmail, what distro you have?
#2578 [22:03] <xaviergmail> Arch
#2579 [22:03] <urielsalis> pacman -S git
#2580 [22:03] <xaviergmail> urielsalis: I was hoping I didn't have to go there
#2581 [22:03] <urielsalis> git clone https://github.com/LWJGL/lwjgl.git
#2582 [22:03] <urielsalis> Arch is basically compile everythign...
#2583 [22:04] <xaviergmail> I know how to work my way around my OS
#2584 [22:04] <xaviergmail> nope, that'd be gentoo
#2585 [22:04] <urielsalis> xaviergmail, AUR?
#2586 [22:04] <xaviergmail> arch has binary packages
#2587 [22:04] <urielsalis> AUR <-- Compile everything
#2588 [22:04] <xaviergmail> aur contains unofficial / unaudited packages and therefore packages are released as source
#2589 [22:04] <xaviergmail> that's a different story though
#2590 [22:04] * haoning [haoning@notlogged] has joined #minecrafthelp
#2591 [22:05] <xaviergmail> but if I have to recompile lwjgl I'd rather just have a separate X instance just to play mc
#2592 [22:05] <urielsalis> pacman -S git apache-ant jdk8-openjdk junit
#2593 [22:05] <xaviergmail> less hassle
#2594 [22:05] <urielsalis> It shouldnt take long
#2595 [22:05] <urielsalis> shorter time than a separate X instance atleast
#2596 [22:13] * Michael [Michael@notlogged] has joined #minecrafthelp
#2597 [22:14] <Michael> After i buying the game it wont let me play it
#2598 [22:14] <Michael> how can i frefund the game
#2599 [22:15] <xola> REALLY?
#2600 [22:16] * osuka___ [osuka___@notlogged] has joined #minecrafthelp
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#2605 [22:18] <Michael> HOW CAN I REFUN
#2606 [22:18] * osuka__ [osuka__@notlogged] has quit. (Ping timeout: 195 seconds)
#2607 [22:18] * yes_ [yes_@notlogged] has joined #minecrafthelp
#2608 [22:19] <Michael> I WANT TO REFUN
#2609 [22:19] <Michael> PLZ HELP
#2610 [22:19] <Extreme> ??> Michael refund
#2611 [22:19] <Extreme> ??> Michael account/refund
#2612 [22:19] <Absol> Michael: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2613 [22:20] <yes_> what should i do if it only says i can play demo
#2614 [22:21] <Extreme> yes_: You're using the wrong account; sign out and sign in with the correct email and password.
#2615 [22:21] <Michael> YES
#2616 [22:21] <yes_> dont give me no damn links just give me a solution
#2617 [22:21] <Extreme> yes_: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#2618 [22:21] <yes_> i said no links
#2619 [22:21] <yes_> give me money
#2620 [22:21] <Michael> I WANT MY MONEY BACK
#2621 [22:21] <yes_> i want my money back too
#2622 [22:22] <yes_> if u give me another link
#2623 [22:22] <xola> I want my money back too
#2624 [22:22] <Extreme> yes_: What is the issue you're having?
#2625 [22:22] <yes_> were gonna have some issues
#2626 [22:22] <Michael> YOU
#2627 [22:22] <Extreme> The refund policy is available at http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy.
#2628 [22:22] <Lord_Ralex> Michael, stop with the caps
#2629 [22:22] <yuken> yes_, Extreme just told you how to fix your problem.
#2630 [22:23] <yes_> shut the hell up
#2631 [22:23] <xola> "we are unable to offer refunds"
#2632 [22:23] <yuken> Michael, Extreme just told you how to fix your problem.
#2633 [22:23] <yuken> OR, at least, an answer.
#2634 [22:23] * Lord_Ralex kicked yes_ from #minecrafthelp (Reason: es_ :You want a link? idontcare.com)
#2635 [22:23] <xola> fios entitlement syndrome
#2636 [22:23] <yuken> Lord_Ralex, thank you.
#2637 [22:24] <Michael> do i go to customer support to get my money back
#2638 [22:24] <urielsalis> Michael, what is the issue you are having?
#2639 [22:24] * lucky_123 [lucky_123@notlogged] has joined #minecrafthelp
#2640 [22:25] <urielsalis> Michael, for getting a refund you need to have tried basic troubleshooting
#2641 [22:25] <lucky_123> hello?
#2642 [22:25] <urielsalis> hi lucky_123
#2643 [22:25] <lucky_123> hi
#2644 [22:25] <lucky_123> Umm i ahve a question
#2645 [22:25] <urielsalis> lucky_123, just ask :)
#2646 [22:25] <Extreme> Michael: If you go to the URL I provided, that should explain the process and under what circumstances Mojang will provide a refund. That's entirely up to Mojang if they decide to give you that refund.
#2647 [22:26] <lucky_123> i tried changing my name, and then reopened mc and tried to join a game but it said not authenticated with minecraft.net, what does that mean?
#2648 [22:27] <urielsalis> ??> lucky_123 launcher/reloig
#2649 [22:27] <urielsalis> ??> lucky_123 launcher/relog
#2650 [22:27] <Michael> I bought minecraft like two mins ago and it keeps giving me invalid credentials exception
#2651 [22:27] <Absol> lucky_123: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2652 [22:27] <urielsalis> Michael, have you tried resetting your password?
#2653 [22:27] <lucky_123> ok thanks
#2654 [22:27] * urielsalis tips hat
#2654 [22:27] <Michael> yes
#2655 [22:27] <urielsalis> Michael, how many times have you tried to login before resetting it?
#2656 [22:27] <Michael> 27
#2657 [22:28] <urielsalis> ??> Michael login/throttle
#2658 [22:28] <Absol> Michael: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2659 [22:28] <Absol> Michael: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2660 [22:28] <lucky_123> i think i got, thanks
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#2665 [22:31] <Michael> i had another account and i did not play it in 158 days and it gave me the play demo thing so after 20 tries of signing in i bought an another account to fix but i put on the the same email
#2666 [22:31] <Klay> i bought minecraft years ago and dont know my account password or email i used to make the account, but i remember my username
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#2669 [22:32] <mattym> ??> Klay account/forgot-email
#2670 [22:32] <Absol> Klay: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2671 [22:32] * Klay [Klay@notlogged] has quit. (Client Quit)
#2672 [22:33] <Michael> is my eamail glitched then
#2673 [22:33] <Michael> eamil
#2674 [22:33] <Michael> email
#2675 [22:34] <mattym> Michael, You cant have two on the same email, so we have no idea what you mean
#2676 [22:34] <Michael> i have two accounts on the same email
#2677 [22:34] <urielsalis> Michael, you cant
#2678 [22:35] <urielsalis> Michael, also, you cant login on the new one because you are throttled
#2679 [22:35] * osuka___ is now known as osuka_
#2680 [22:35] <Michael> whats throttled mean
#2681 [22:36] <Michael> i ll give you all of my information i cant do his
#2682 [22:36] <urielsalis> ??> Michael login/throttle
#2683 [22:36] <Absol> Michael: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2684 [22:36] <Absol> Michael: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2685 [22:36] <urielsalis> Michael, we are volunteers, we dont have access to info
#2686 [22:37] <urielsalis> Michael, and posting acccount info in a public channel is also not a good ideea
#2687 [22:37] <Michael> i dont care just help
#2688 [22:37] <Michael> me
#2689 [22:37] <urielsalis> Michael, I just told you what to do
#2690 [22:37] <urielsalis> Michael, 2 times
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#2693 [22:38] <Michael> i wasted 60 dollers on this game and i cant get a refund
#2694 [22:38] <Extreme> Michael: If you're not going to listen to the advise that you were given, you can leave.
#2695 [22:38] <Michael> fine
#2696 [22:38] <Michael> is there a number i can i call
#2697 [22:39] <urielsalis> Michael, there is no number
#2698 [22:39] <Extreme> No. You need to wait 3 hours.
#2699 [22:39] <urielsalis> Michael, and if you just wait the 3 hours without trying to login...
#2700 [22:39] <Michael> i have to wait till 2 in the morning to log in
#2701 [22:39] <urielsalis> Michael, or just go to bed and play tomorrow
#2702 [22:40] <Michael> i cant do this
#2703 [22:40] <Extreme> I'm so sorry.
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#2712 [23:12] <xX_M7MDG4mer_Xx> my problem is minecraft crash report
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#2718 [23:16] <xX_M7MDG4mer_Xx> hi my problem is minecraft crash report. i want to fix that problem
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#2721 [23:20] <xX_M7MDG4mer_Xx_> hi my problem is minecraft crash report
#2722 [23:20] <Maddytime> I havent played minecraft in a while so when I opened it up I expected to have to log back in well it kept saying wrong email or password so I changed my password and it kept saying the same thing
#2723 [23:23] <yuken> Maddytime, how many times did you try to login?
#2724 [23:23] <Maddytime> atleast 15 times
#2725 [23:23] <yuken> ??> Maddytime login/throttle
#2726 [23:23] <Absol> Maddytime: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2727 [23:23] <Absol> Maddytime: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2728 [23:24] <Maddytime> ok thank you
#2729 [23:25] <xX_M7MDG4mer_Xx_> I want to play minecraft but the game crashed report
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#2734 [23:28] <PLZHELPME> I FORGOT MY EMAIL BUT I KNOW MY PASSWORD AND MY ACCOUNT USERNAME PLZ HELP ME
#2735 [23:28] <yuken> ??> PLZHELPME account/forgot-email
#2736 [23:28] <Absol> PLZHELPME: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2737 [23:28] <Anna> ??> PLZHELPME account/forgot-login
#2738 [23:28] <Absol> PLZHELPME: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#2739 [23:29] <Absol> PLZHELPME: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2740 [23:29] <Anna> ??> PLZHELPME account/forgot-username
#2741 [23:29] <yuken> Oh, there we go - thanks, Anna.
#2742 [23:29] <PLZHELPME> I TRIED ALL OF THEM CAN U DO A EMAIL FINDER IF I GIVE YOU MY USERNAME
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#2744 [23:30] <urielsalis> PLZHELPME, no
#2745 [23:30] <urielsalis> PLZHELPME, and stop the caps
#2746 [23:30] <PLZHELPME> IT IS NO_HAX_ALL_SKILL
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#2748 [23:30] <urielsalis> ??> PLZHELPME scold/shouting
#2749 [23:30] <urielsalis> ??> PLZHELPME scold/shout
#2750 [23:30] <Absol> PLZHELPME: There is no need to yell. The acoustics in here are wonderful.
#2751 [23:30] <PLZHELPME> sorry caps lock was on lol
#2752 [23:31] <urielsalis> ??> PLZHELPME account/forgot-email
#2753 [23:31] <Absol> PLZHELPME: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2754 [23:31] <urielsalis> ??> PLZHELPME info/volunteer
#2755 [23:31] <Absol> PLZHELPME: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2756 [23:31] <xX_M7MDG4mer_Xx_> WHEN EVER I WANT TO PLAY MINECRAFT SHE CRASHED REPORT
#2757 [23:31] <urielsalis> ??> xX_M7MDG4mer_Xx_ scold/shout
#2758 [23:32] <Absol> xX_M7MDG4mer_Xx_: There is no need to yell. The acoustics in here are wonderful.
#2759 [23:32] <yuken> ??> xX_M7MDG4mer_Xx_ launcher/crash-log
#2760 [23:32] <Absol> xX_M7MDG4mer_Xx_: We need to see your crash log, which appears after a crash.
#2761 [23:32] <Absol> xX_M7MDG4mer_Xx_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2762 [23:32] <PLZHELPME> it does not work
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#2764 [23:33] <PLZHELPME> #help
#2765 [23:33] <urielsalis> PLZHELPME, hat channel is not for minecraft help
#2766 [23:33] <urielsalis> PLZHELPME, and we already told you what to do
#2767 [23:34] <PLZHELPME> i tried it it does not work
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#2769 [23:34] <urielsalis> PLZHELPME, then you will have to email Mojang
#2770 [23:34] <urielsalis> ??> PLZHELPME mojang/email
#2771 [23:34] <Absol> PLZHELPME: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2772 [23:34] <Absol> PLZHELPME: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2773 [23:34] <urielsalis> ??> PLZHELPME account/trans-id
#2774 [23:34] <Absol> PLZHELPME: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2775 [23:35] <PLZHELPME> thanks
#2776 [23:35] <xX_M7MDG4mer_Xx_> I HAVE IT 17579209
#2777 [23:36] <urielsalis> xX_M7MDG4mer_Xx_, download and install https://downloadcenter.intel.com/es/download/22165/Controlador-del-Acelerador-Intel-para-medios-Gr-ficos-Windows-7-Windows-Vista-exe-?product=81507
#2778 [23:37] <xX_M7MDG4mer_Xx_> OK
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