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#4 [00:10] <anto_> Hi, I am from India, and was very much wanting to buy a copy of Minecraft. But the price seems to make it a bit costly for me (around 1/5th of my montly salary). Is there any way to get a cheaper version?
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#12 [00:20] <tyteen4a03> anto_: Mojang does not currently offer any discounts
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#15 [00:22] <anto_> tyteen4a03: Thank You!
#16 [00:23] <anto_> I shall then have to probably be contempt with Pocket Edition :D
#17 [00:25] <anto_> If we buy the PC edition, will the same license work on Mac as well?
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#33 [01:30] <tyteen4a03> anto_: yes
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#37 [01:42] <Icywolf24> I need to find out my email adress to my account so i can migrate to a mojang account
#38 [01:42] <Galaxy_2Alex> ??> Icywolf24 account/forgot-email
#39 [01:42] <Absol> Icywolf24: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#41 [01:43] <Icywolf24> ok
#42 [01:43] <Leigh> http://paste.ubuntu.com/17955658/ It says its having trouble "rendering aspects of the game"
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#44 [01:45] <Galaxy_2Alex> Leigh, Sorry, but your system is ancient and does not support Windows 10 or Minecraft. You'll have to upgrade your current system, however we cannot help you with that, or buy a new system.
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#48 [01:48] <Icywolf24> it didnt work
#49 [01:49] <Galaxy_2Alex> Icywolf24, You'll have to contact Mojang with your transaction ID.
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#51 [01:50] <Icywolf24> i bought the game 2 years ago i dont have it
#52 [01:50] <Galaxy_2Alex> Icywolf24, If you bought it two years ago, why would you gave to migrate your account?
#53 [01:50] <Galaxy_2Alex> *have
#54 [01:51] <Icywolf24> maybe it was longer than that
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#56 [01:51] <Icywolf24> I bought it before i had to sign in with a mojang account
#57 [01:52] <Icywolf24> omg i just wanna play again why is this so difficult
#58 [01:54] <Icywolf24> hello
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#60 [01:54] <Galaxy_2Alex> Icywolf24, You need your transaction ID in order to receive account support, which you need in your case, sorry.
#61 [01:55] <Galaxy_2Alex> ??> Icywolf24 accoun/trans-id
#62 [01:55] <Galaxy_2Alex> ??> Icywolf24 account/trans-id
#63 [01:55] <Absol> Icywolf24: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#65 [01:55] <Galaxy_2Alex> ??> Icywolf24 account/send-email
#66 [01:55] <Absol> Icywolf24: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#67 [01:55] <Absol> Icywolf24: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#73 [02:26] <Jordan1> I updated my computer to windows 10 then i tryed to log in to minecraft and play but it wouldnt let me
#74 [02:26] <Jordan1> it said my drivers might be out of date
#75 [02:26] <Galaxy_2Alex> Jordan1, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#76 [02:27] <Galaxy_2Alex> Jordan1, Oh, sorry, ignore that!
#77 [02:27] <Galaxy_2Alex> Jordan1, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#78 [02:27] <Jordan1> ------------------ System Information ------------------ Time of this report: 6/27/2016, 00:18:26 Machine name: STUDIOGAME Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion TS 11 Notebook PC BIOS: F
#79 [02:28] <Jordan1> so do i just downgrade?
#80 [02:28] <Galaxy_2Alex> ??> Jordan1 oem/hp/product-number
#81 [02:28] <Absol> Jordan1: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#82 [02:28] <Absol> Jordan1: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#83 [02:28] <Galaxy_2Alex> Jordan1, Like I said, ignore my first message to you, sorry for the confusion.
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#86 [02:29] <Jordan1> i got it what do i do
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#88 [02:30] <Galaxy_2Alex> Jordan1, Follow the instruction Absol just gave you.
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#90 [02:30] <Jordan1> E8c46u#aba
#91 [02:30] <Galaxy_2Alex> Jordan1, One moment
#92 [02:31] <Galaxy_2Alex> Jordan1, Are you sure it's spelled correctly?
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#94 [02:32] <Jordan1> E8C46U#ABA
#95 [02:32] <Galaxy_2Alex> Jordan1, In which country did you buy the laptop?
#96 [02:33] <Jordan1> america
#97 [02:33] <Galaxy_2Alex> Jordan1, Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72115.exe
#98 [02:34] <Jordan1> one sec
#99 [02:34] <Jordan1> what do i do with it!
#100 [02:34] <Galaxy_2Alex> Jordan1, Install it.
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#103 [02:43] <Jordan1> so i downloaded it and and ran it and installed it what do i do now?
#104 [02:43] <Galaxy_2Alex> Jordan1, Restart your PC, and try to run Minecraft
#105 [02:43] <Jordan1> okay see you later thanks
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#107 [02:51] <Robin> it says it has crashed due to outdated graphics, but i cant find anything
#108 [02:52] <Robin> how do i find updates for my graphics? the instructions didnt help
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#113 [02:55] <Jordan1> it didint work
#114 [02:55] <Jordan1> how do i downgrade to windows 8
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#116 [02:57] <Shrinamisha> Java doesn't seem towant me to play the game
#117 [02:58] <Andrio> ??> Jordan1 win/downgrade
#118 [02:58] <Absol> Jordan1: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#120 [02:59] <Andrio> Shrinamisha, what makes you think that?
#121 [02:59] <Shrinamisha> Whenever I try to launch a world it comes up with java SE binary has stopped working
#122 [03:00] <Shrinamisha> Tho it confuses me because I wasplaying minecraft last week
#123 [03:00] <Andrio> mm
#124 [03:00] <Andrio> Is there a crash report?
#125 [03:01] <Shrinamisha> Yes
#126 [03:01] <Andrio> ??> Shrinamisha launcher/crash-log
#127 [03:01] <Absol> Shrinamisha: We need to see your crash log, which appears after a crash.
#128 [03:01] <Absol> Shrinamisha: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#129 [03:02] <Shrinamisha> Here: http://paste.ubuntu.com/17957857/
#130 [03:03] <Andrio> Try switching the VBOs setting in Minecraft's video options.
#131 [03:03] <Shrinamisha> Ok
#132 [03:05] <Shrinamisha> That worked
#133 [03:05] <Shrinamisha> thanks.
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#150 [04:25] <XxTayAcidXx> My minecraft keeps crashing when i join a game and i dont know why
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#154 [04:30] <XxTayAcidXx> Completely ignored arguments: [--nativeLauncherVersion, 307] [10:27:16] [Client thread/INFO]: Setting user: XxTayAcidXx [10:27:16] [Client thread/INFO]: (Session ID is <censored>) [10:27:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:27:23] [Client thread/INFO]: Reloading ResourceManager: Default [10:27:25] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:27:25] [Thread-5/INFO]: Initializing LWJGL
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#156 [04:32] * Hal is now known as Guest74248
#157 [04:32] <Guest74248> dantel4ds@gmail.com
#158 [04:33] <Guest74248> When I try to run Minecraft it the tab changes to some command box and states that "there was an error while trying to render aspects of the game"
#159 [04:33] <XxTayAcidXx> Completely ignored arguments: [--nativeLauncherVersion, 307] [10:27:16] [Client thread/INFO]: Setting user: XxTayAcidXx [10:27:16] [Client thread/INFO]: (Session ID is <censored>) [10:27:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:27:23] [Client thread/INFO]: Reloading ResourceManager: Default [10:27:25] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:27:25] [Thread-5/INFO]: Initializing LWJGL
#160 [04:34] <XxTayAcidXx> Completely ignored arguments: [--nativeLauncherVersion, 307] [10:27:16] [Client thread/INFO]: Setting user: XxTayAcidXx [10:27:16] [Client thread/INFO]: (Session ID is <censored>) [10:27:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:27:23] [Client thread/INFO]: Reloading ResourceManager: Default [10:27:25] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:27:25] [Thread-5/INFO]: Initializing LWJGL
#161 [04:34] <Guest74248> Tells me to update your graphics drivers
#162 [04:34] <Andrio> ??> XxTayAcidXx paste
#163 [04:34] <Absol> XxTayAcidXx: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#164 [04:34] <Andrio> ??> Guest74248 win/DXDiag
#165 [04:34] <Absol> Guest74248: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#166 [04:34] <Guest74248> ive done that
#167 [04:34] <Guest74248> it led me to here
#168 [04:35] <Guest74248> heres my link to the report?
#169 [04:35] <Guest74248> http://paste.ubuntu.com/17960327/
#170 [04:35] <Andrio> Guest74248, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#171 [04:35] <Guest74248> i see
#172 [04:35] <Guest74248> thanks
#173 [04:35] <XxTayAcidXx> http://paste.ubuntu.com/17960498/
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#175 [04:36] <XxTayAcidXx> Thats my crash report
#176 [04:37] <XxTayAcidXx> i reinstalled and it still keeps crashing
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#182 [04:47] <Dissipator> I have the error java.lang.NukkPointerException:group can you help me please?
#183 [04:50] <Kiphus> Help, I press the button Play, after 2-3 seconds opens waist Launcher and the most recent message in Game OutPut Java HotSpot (TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release, what do I do ?
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#186 [04:51] <Kiphus> is there anyone
#187 [04:51] <Kiphus> ?
#188 [04:57] <Dissipator> ive been waiting 42 mins trash service
#189 [04:58] <rymate1234> Dissipator: it's a community support channel ran entirely by volunteers - if no-one can answer your question generally no-one will reply
#190 [04:58] <rymate1234> Kiphus - can you paste your whole launcher log?
#191 [04:59] <XxTayAcidXx> http://paste.ubuntu.com/17960498/
#192 [04:59] <Kiphus> One moment
#193 [04:59] <Kiphus> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6995d480, pid=4640, tid=2296 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [atioglxx.dll+0x92d480] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows # # A
#194 [04:59] <rymate1234> ??> Kiphus launcher/log
#195 [04:59] <Absol> Kiphus: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#196 [04:59] <Absol> Kiphus: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#197 [05:00] <XxTayAcidXx> Absol
#198 [05:00] <XxTayAcidXx> http://paste.ubuntu.com/17960498/
#199 [05:00] <XxTayAcidXx> My paste
#200 [05:00] <rymate1234> XxTayAcidXx: what's the issue?
#201 [05:00] <Kiphus> http://paste.ubuntu.com/17961325/
#202 [05:00] <Kiphus> and my
#203 [05:00] <XxTayAcidXx> Everytime i try to play it just crashes
#204 [05:01] <XxTayAcidXx> http://paste.ubuntu.com/17960498/ my crash report
#205 [05:01] <rymate1234> you seem to be chatting just fine in that lkog
#206 [05:01] <rymate1234> log
#207 [05:01] <XxTayAcidXx> but it just crashes
#208 [05:01] <rymate1234> XxTayAcidXx: do you get a crash log?
#209 [05:02] <rymate1234> Kiphus: can you do a dxdiag?
#210 [05:02] <rymate1234> ??> Kiphus win/dxdiag
#211 [05:02] <Absol> Kiphus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#212 [05:02] <XxTayAcidXx> I think one sec ill try to play
#213 [05:02] <Kiphus> Yes one moment
#214 [05:04] <Kiphus> Launcher Log: http://paste.ubuntu.com/17961386/ Game OutPut: http://paste.ubuntu.com/17961325/ dxdiag: http://paste.ubuntu.com/17961477/
#215 [05:06] <XxTayAcidXx> http://paste.ubuntu.com/17961548/
#216 [05:06] <rymate1234> Kiphus: try updating your graphics drivers with http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#217 [05:06] <XxTayAcidXx> thats what came up
#218 [05:07] <XxTayAcidXx> when it crashed
#219 [05:07] <Kiphus> rymate1234: Catalyst Software Suite I need to download ?
#220 [05:08] <rymate1234> XxTayAcidXx: not sure what your issue is then, sorry :/
#221 [05:08] <rymate1234> Kiphus: yeah
#222 [05:09] <Kiphus> I have it already installed
#223 [05:09] <rymate1234> yeah, but according to your dxdiag it's heavily out of date
#224 [05:09] * XxTayAcidXx [XxTayAcidXx@notlogged] has quit. (Quit: Web client closed)
#225 [05:09] <rymate1234> Driver Date/Size: 7/14/2009 07:14:55, 2342400 bytes
#226 [05:12] <Kiphus> I need to first remove the old AMD driver, then install or can I directly without removal?
#227 [05:13] <Dissipator> I have the error java.lang.NullPointerException:group can you help me please?
#228 [05:17] <Kiphus> I installed but after installation I wrote that the installation of wrap , but during the installation issued errors
#229 [05:23] <Kiphus> I installed , but the game still does not start
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#233 [05:41] <AS2> I am not able to open Minecraft on my Mac
#234 [05:41] * FilipGamingFM [FilipGamingFM@notlogged] has quit. (Client Quit)
#235 [05:42] <AS2> There is an updater that keeps opening updates on Minecraft, but never lets me open the game
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#240 [05:47] <Mastermine> Hi
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#258 [07:20] <Gerro> We just downloaded Minecraft, but we can not play the game. We get the following report: Lack of updated graphics drivers
#259 [07:21] <Gerro> We tried to follow the instructions but it did not help
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#264 [07:23] <luca> HELLO
#265 [07:23] <Gerro> Hello
#266 [07:24] <luca> do you speek romanian
#267 [07:24] <Gerro> no
#268 [07:24] <luca> ?
#269 [07:24] <Gerro> dutch
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#275 [07:30] <JJROCKS> My mine craft says its quitting unexpectedly
#276 [07:31] <JJROCKS> what should I do?
#277 [07:31] <Gerro> I dont no
#278 [07:32] <Gerro> Minecraft works too not be me
#279 [07:32] <JJROCKS> what?
#280 [07:32] <Gerro> minecraft does not work for me
#281 [07:33] <JJROCKS> oh
#282 [07:33] <Gerro> too
#283 [07:33] <JJROCKS> me neither
#284 [07:33] <Gerro> Yep
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#287 [07:34] <Gerro> what now??
#288 [07:35] <JJROCKS> i think we r supposed to wait
#289 [07:35] * keichan0419 [keichan0419@notlogged] has joined #minecrafthelp
#290 [07:35] <Gerro> Yep
#291 [07:35] <Gerro> I go look now a video
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#293 [07:36] <Gerro> Maby thats work
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#300 [07:40] <Andrio> Gerro, what happens?
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#303 [07:41] <Gerro> We can not play. The report said: Lack of updated graphics drivers
#304 [07:43] <Gerro> we just downloaded the game and u do not understand the instructions that were given
#305 [07:45] <Gerro> sorry, i do not understand the instructions
#306 [07:45] <Andrio> which part are you stuck at?
#307 [07:46] <Gerro> We just hit the play button for the first time and got this message
#308 [07:46] <Andrio> ??> Gerro win/DXDiag
#309 [07:46] <Absol> Gerro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#310 [07:46] <Gerro> I will try
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#312 [07:49] <Gerro> We already tried this, but no succes
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#318 [07:56] <ajw124> My minecraft account has been hacked
#319 [07:56] <ajw124> Can you please help me?
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#324 [07:59] <D7oomy999> hi
#325 [07:59] <D7oomy999> hi
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#328 [08:02] <zFeenPvP> Eu não sei oq está acontecendo quando eu abro o minecraft ele crasha ai abri uma pagina da internet explorer e com algumas instruçoes, e essas instruçoes pediu pra mim vir aq e mandar isso pra vocês http://paste.ubuntu.com/17967623/
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#351 [08:16] <Zgaffin3> I need help updating my Drivers, my minecraft won't open until I do so. I already created a DxDiag report, what do I do now.
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#353 [08:18] <Andrio> Show us the link to the report.
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#362 [08:35] <genciri> hey i have a problem my minecraft doesn't work it say ever the same think about the driver and windows 10 how i can play again my minecraft?
#363 [08:36] <genciri> i have the same problem with other game too like cry of fear and cubeworld
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#367 [08:38] <YoYoProPro> http://paste.ubuntu.com/17969309/ please help. mojang told me to paste this so here.
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#376 [08:48] <Zgaffin3> My driver needs updating so I can connect to minecraft, I have already made DxDiag report, what do I do now?
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#386 [08:57] <Midnight_United> My minecraft crashes everytime i load into a world
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#407 [09:17] <Maksorsky> http://paste.ubuntu.com/17970939/
#408 [09:17] <Maksorsky> i have upgradet windows 8.1 to 10
#409 [09:17] <Maksorsky> cose i was wonting to install the opti fine
#410 [09:17] <Maksorsky> and when i installed this
#411 [09:18] <Maksorsky> it as an error and there was a link to support
#412 [09:18] <Maksorsky> finaly im here
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#416 [09:31] <doctor> My pixel format is not accelerated
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#420 [09:34] <Andrio> ??> doctor win/DXDiag
#421 [09:34] <Absol> doctor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#422 [09:35] <doctor> I did all that, and it said to come here
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#424 [09:37] <xola> paste your link
#425 [09:37] <xola> or link your paste...
#426 [09:37] <xola> post the link to your paste
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#432 [09:47] <mdoller> am on iMac i double click minecraft app and won't open
#433 [09:48] <CubeTheThird> mdoller, does anything happen?
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#435 [09:49] <mdoller> nothing happen
#436 [09:50] <CubeTheThird> mdoller, can you try uninstalling and reinstalling the app?
#437 [09:51] <mdoller> do i have to delate the app
#438 [09:52] <CubeTheThird> yes
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#442 [09:55] <limilimi> it wont let me connect to servers
#443 [09:55] <CubeTheThird> limilimi, what happens when you try?
#444 [09:57] <limilimi> it says java.net.connectexception: connection refused: no further information
#445 [09:58] <CubeTheThird> limilimi, this happens with multiple servers?
#446 [09:58] <limilimi> yeah
#447 [09:58] <limilimi> it happens with the Ali A one and thats the only one I play
#448 [09:58] <CubeTheThird> limilimi, can you test with this server: mctest.ae97.net
#449 [09:59] <limilimi> ok
#450 [09:59] <limilimi> its working
#451 [10:00] <CubeTheThird> limilimi, what's the server address for the one that isn't working?
#452 [10:00] <limilimi> it worked
#453 [10:00] <limilimi> mc.aliacraft.net
#454 [10:00] <CubeTheThird> .mcping mc.aliacraft.net
#455 [10:00] <ExtremeBot> CubeTheThird: 91.121.27.208:25565 is up! There are currently 107 out of 4000 players, running BungeeCord 1.8.x, 1.9.x, 1.10.x (210); with a latency of 0.451s and an MOTD of "".
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#457 [10:00] <limilimi> So what do I do?
#458 [10:01] <CubeTheThird> limilimi, well there are very few players on it, so it's likely the issue is on the server's end, and is affecting many users. I recommend you contact a server admin or owner about it
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#460 [10:01] <limilimi> Oh ok thanks
#461 [10:01] <limilimi> Well bye then and thanks for your help :)
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#463 [10:02] <valko> I can't open my minecraft account anymore, when I open it, it will crash.
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#465 [10:03] <Galaxy_2Alex> ??> valko launcher/game-output
#466 [10:03] <Absol> valko: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#467 [10:03] <Absol> valko: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#468 [10:03] <valko> can you do something with this? http://paste.ubuntu.com/17973245/
#469 [10:04] <CubeTheThird> valko, try download and install https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#470 [10:04] <valko> ok tnx
#471 [10:05] <valko> which one? the first or second?
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#474 [10:06] <CubeTheThird> valko, the first (exe)
#475 [10:07] <valko> and after that it should work?
#476 [10:07] <CubeTheThird> valko, if it installs correctly yes. You may need to reboot your computer first though
#477 [10:08] <GarfieldAPB> i need help to update my graphick drivers and i cant do it, how can i make it? i did all the steps correctand i couldnt do it
#478 [10:08] <CubeTheThird> GarfieldAPB, do you have a dxdiag report?
#479 [10:08] <GarfieldAPB> yes
#480 [10:09] <CubeTheThird> GarfieldAPB, give a URL to it here
#481 [10:09] <GarfieldAPB> how?
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#484 [10:12] <masterflor> if i want to update my launcher it says cannot update the native launcher and it says 59.51/59.55
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#487 [10:13] <Lauritzen> i have been unable to logon to my minecraft account on my macbook for about a half year
#488 [10:13] <masterflor> please help me
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#497 [10:29] <limilimi> Hi again.
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#499 [10:30] <limilimi> can you try connecting to the mc.aliacraft.net? because its not working for me
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#502 [10:30] <CubeTheThird> limilimi, I already asked you to contact a server owner or admin about the issue
#503 [10:30] <limilimi> i know but i dont know how
#504 [10:31] <CubeTheThird> limilimi, they probably have a website with contact info on it
#505 [10:31] <limilimi> oh ok
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#508 [10:32] <alegarp14> i need help with this http://paste.ubuntu.com/17974608/
#509 [10:32] <CubeTheThird> alegarp14, one moment
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#511 [10:33] <CubeTheThird> alegarp14, try download and install the second download: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
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#513 [10:34] <alegarp14> i will try thanks
#514 [10:34] <Majsha> I need help with password change, i dont get any system e-mails
#515 [10:35] <CubeTheThird> Majsha, you will have to contact Mojang about this
#516 [10:35] <CubeTheThird> ??> Majsha mojang/email
#517 [10:35] <Absol> Majsha: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#518 [10:35] <Absol> Majsha: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#522 [10:37] <Zoongazonga> i am having thes error when i try to connect to a multy player server "java.lang.nullpointerexception error"
#523 [10:38] <CubeTheThird> Zoongazonga, is this with just a specific server, or any?
#524 [10:38] <Zoongazonga> no any
#525 [10:39] <Zoongazonga> and even when i try to play off line it crashes
#526 [10:39] <CubeTheThird> Zoongazonga, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#527 [10:40] <Zoongazonga> ok how
#528 [10:40] <CubeTheThird> ??> Zoongazonga win/edit
#529 [10:40] <Absol> Zoongazonga: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#530 [10:40] <Zoongazonga> ok
#531 [10:41] <Zoongazonga> java.lang.nullpointerexception error
#532 [10:43] <Zoongazonga> [Window Title] Window Drive Manager updater [Main Instruction] Window Drive Manager updater has stopped working [Content] Windows is checking for a solution to the problem... [Cancel]
#533 [10:43] <CubeTheThird> Zoongazonga, do you get a crash report?
#534 [10:43] <Zoongazonga> Completely ignored arguments: [--nativeLauncherVersion, 307] [11:40:51] [Client thread/INFO]: Setting user: zoongazonga [11:40:56] [Client thread/INFO]: LWJGL Version: 2.9.4 [11:40:57] [Client thread/INFO]: Reloading ResourceManager: Default [11:41:00] [Sound Library Loader/INFO]: Starting up SoundSystem... [11:41:00] [Thread-5/INFO]: Initializing LWJGL OpenAL [11:41:00] [Thread-5/INFO]: (The LWJGL binding of OpenAL
#535 [10:44] * Heybub [Heybub@notlogged] has joined #minecrafthelp
#536 [10:44] <Zoongazonga> this is my game out putt that pops up after it crases
#537 [10:44] <Galaxy_2Alex> ??> Zoongazonga paste
#538 [10:44] <Absol> Zoongazonga: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#539 [10:45] * KRSTENWARDA [KRSTENWARDA@notlogged] has joined #minecrafthelp
#540 [10:45] <Heybub> Hi, with the new update on minecraft pe, does it allow you to play with people on Xbox one from my mobile device?
#541 [10:46] <Zoongazonga> i dont know i only have laptop
#542 [10:46] <CubeTheThird> Heybub, pocket edition is only compatible with the Windows 10 beta
#543 [10:46] <Galaxy_2Alex> Heybub, Not as of right now, no.
#544 [10:47] <Heybub> Ok thank you!
#545 [10:47] <Zoongazonga> no this is not pe edition
#546 [10:47] <Galaxy_2Alex> Zoongazonga, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
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#551 [10:50] <BMS2525> Good afternoon, i'm hoping someon can give me some direct.. my system updated to window 10 and since my son cannot play. i have tried the downloading of dvices and am still having no luck.
#552 [10:50] <BMS2525> i have followed the steps online, but cannot seem to get it to work.
#553 [10:51] <Galaxy_2Alex> BMS2525, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#554 [10:51] <BMS2525> http://paste.ubuntu.com/17975740/
#555 [10:51] * KRSTENWARDA [KRSTENWARDA@notlogged] has joined #minecrafthelp
#556 [10:51] <Galaxy_2Alex> BMS2525, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#557 [10:51] <Galaxy_2Alex> BMS2525, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#558 [10:52] * KRSTENWARDA [KRSTENWARDA@notlogged] has left #minecrafthelp
#559 [10:52] <BMS2525> im on a desk top.
#560 [10:52] * KRSTENWARDA [KRSTENWARDA@notlogged] has joined #minecrafthelp
#561 [10:53] * alegarp14 [alegarp14@notlogged] has quit. (Ping timeout: 195 seconds)
#562 [10:53] <BMS2525> ok i will look at reverting, i had already tried the recovery method to get back, but i can try again
#563 [10:54] <BMS2525> thanks. hopefully it will work, and i won't be back. have a great day!
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#566 [10:54] * limilimi [limilimi@notlogged] has joined #minecrafthelp
#567 [10:55] <Sloth> yo can anyone help me?
#568 [10:55] <Galaxy_2Alex> Sloth, What's your issue?
#569 [10:55] * Sloth is now known as Guest67165
#570 [10:55] <Guest67165> Do you guys help with java/optifine?
#571 [10:55] <limilimi> Hi lol
#572 [10:55] <limilimi> it wont let me say hi again
#573 [10:55] <Galaxy_2Alex> Guest67165, We don't help with mods, sorry.
#574 [10:55] <Galaxy_2Alex> limilimi, Hello,
#575 [10:55] <Guest67165> Who can i contact for my issues?
#576 [10:56] * KRSTENWARDA [KRSTENWARDA@notlogged] has quit. (Client Quit)
#577 [10:56] <Galaxy_2Alex> Guest67165, Contact the mod author.
#578 [10:56] <limilimi> Galaxy_2Alex: I dont know how to contact ali a server!?
#579 [10:56] * Guest67165 [Guest67165@notlogged] has quit. (Client Quit)
#580 [10:56] <limilimi> Galaxy_2Alex: are you familiar of the ali a server?
#581 [10:56] <Galaxy_2Alex> limilimi, No.
#582 [10:56] <Galaxy_2Alex> limilimi, Try this: http://google.com
#583 [10:56] <limilimi> oh Ok
#584 [10:57] * Davor [Davor@notlogged] has joined #minecrafthelp
#585 [10:57] <limilimi> no but i try and connect and it says something about javaa and connection.
#586 [10:57] <Galaxy_2Alex> limilimi, Have you tried without mods?
#587 [10:57] <limilimi> I dont have mods
#588 [10:58] * EMachine [EMachine@notlogged] has joined #minecrafthelp
#589 [10:58] <limilimi> I dont even know how to get mods
#590 [10:58] <Galaxy_2Alex> limilimi, Optifine is a mod.
#591 [10:58] <Galaxy_2Alex> limilimi, Oh.
#592 [10:58] <Galaxy_2Alex> limilimi, My bad.
#593 [10:58] <limilimi> Optifine?
#594 [10:58] * EMachine [EMachine@notlogged] has quit. (Client Quit)
#595 [10:58] <Galaxy_2Alex> limilimi, Sorry, ignore that, small mix-up.
#596 [10:58] <Davor> Guya u god banner from mape for impropriate behaviour u don't know what u ide u reporter 6 hacker and the ban me.ARE U SIRIOUS
#597 [10:59] <Galaxy_2Alex> limilimi, What is the exact error message?
#598 [10:59] <limilimi> oh ok... can you in any way help me connect? let me try
#599 [10:59] <Galaxy_2Alex> Davor, I'm sorry?
#600 [10:59] <Galaxy_2Alex> Davor, This is the Minecraft tech support channel.
#601 [10:59] <Davor> U GOT BANNED FROM SOME BEHAVIOUR IN MCPE
#602 [11:00] <Davor> I GOT BANED
#603 [11:00] <Galaxy_2Alex> Davor, Please don't shout, or we'll have to remove you from the channel.
#604 [11:00] <Galaxy_2Alex> Davor, Contact the server owner about this
#605 [11:00] <Davor> no sorry
#606 [11:00] * ZockerPvP_ [ZockerPvP_@notlogged] has quit. (Quit: Web client closed)
#607 [11:00] <Davor> Why did i GOT BANNED.
#608 [11:00] <limilimi> failed to connect: java.net.connectexception: connection refused: no further information
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#610 [11:01] * Zoongazonga [Zoongazonga@notlogged] has quit. (Ping timeout: 195 seconds)
#611 [11:01] <limilimi> Thats what it says Galaxy_2Alex
#612 [11:01] <Davor> Pleše tell my why
#613 [11:01] <Davor> Pl
#614 [11:01] <Davor> Pls
#615 [11:01] <Davor> Tell
#616 [11:02] <Davor> My
#617 [11:02] <Galaxy_2Alex> Davor, You will have to contact the server owner about this.
#618 [11:02] <Davor> Why
#619 [11:02] <Davor> Dud
#620 [11:02] <Galaxy_2Alex> Davor, stop spamming!
#621 [11:02] <Galaxy_2Alex> CubeTheThird,
#622 [11:02] <Davor> On srry
#623 [11:02] <Davor> Sorry
#624 [11:02] <Galaxy_2Alex> Davor, We do not have anything to do with the server!
#625 [11:02] <Davor> I know
#626 [11:02] <limilimi> it says java.net.connectexception: connection refused: no further information Galaxy_2Alex
#627 [11:02] <Davor> ARE u play mcpe
#628 [11:03] <Galaxy_2Alex> limilimi, What antivirus program are you using?
#629 [11:03] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#630 [11:03] <limilimi> mcafe
#631 [11:03] <Galaxy_2Alex> limilimi, Remove it completely.
#632 [11:03] <Davor> For how much long ill be banned
#633 [11:03] <Galaxy_2Alex> ??> limilimi av/mcafee/uninstall
#634 [11:03] <Absol> limilimi: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#635 [11:03] <limilimi> Really? is this legit?
#636 [11:03] <Jackson415> limilimi, uninstall that asap. That program is cancerous. Get avast free.
#637 [11:03] <Galaxy_2Alex> limilimi, Use Avast instead, a real antivirus program.
#638 [11:04] <Galaxy_2Alex> ??> limilimi av/avast
#639 [11:04] <Absol> limilimi: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#640 [11:04] <Jackson415> YES, someone that understands!
#641 [11:04] <Galaxy_2Alex> Davor, Contact the server owners.
#642 [11:04] <limilimi> ok thanks.so this is legit yeah? because I dont want any viruses
#643 [11:04] <Jackson415> limilimi, he's being truthful, mcafee is basically malware itself and you defintely don't want that stuff running on your computer.
#644 [11:04] <Galaxy_2Alex> limilimi, If you don't want any virusses, uninstall McAfee, it is one of the worst antivirus programs out there.
#645 [11:05] <limilimi> ok thanks for your help
#646 [11:05] <Jackson415> I wouldn't even consider it an antivirus program.
#647 [11:05] * Jackson415 is now known as Jackson413
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#650 [11:06] * limilimi [limilimi@notlogged] has joined #minecrafthelp
#651 [11:06] <limilimi> what was that thing called again?
#652 [11:06] <Galaxy_2Alex> ??> limilimi av/avast
#653 [11:06] <Absol> limilimi: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#654 [11:07] <limilimi> Ok thanks I will stay on the page till I get it
#655 [11:12] * KanaelKL [KanaelKL@notlogged] has joined #minecrafthelp
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#657 [11:13] <HD> HD
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#665 [11:22] * baselesespuma117 [baselesespuma117@notlogged] has joined #minecrafthelp
#666 [11:23] <baselesespuma117> hola amigos de minecraft
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#668 [11:25] * baselesespuma117_ [baselesespuma117_@notlogged] has joined #minecrafthelp
#669 [11:26] <baselesespuma117_> mods de minecraft
#670 [11:28] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#671 [11:28] <baselesespuma117_> jjyuhiyujkiju7u8okljuhduyhuhjoooooooooooiuhyycdi
#672 [11:29] * KrayzieJosh [KrayzieJosh@notlogged] has joined #minecrafthelp
#673 [11:29] <KrayzieJosh> anyone online
#674 [11:30] <Shy> is there also a irc channel that helps with issues i have with command blocks and commands in general?
#675 [11:30] * xxjm99xx [xxjm99xx@notlogged] has joined #minecrafthelp
#676 [11:31] <xxjm99xx> Hi, i have got a problem with a dll data
#677 [11:31] <KrayzieJosh> i need help with my minecraft , lack of updated drivers
#678 [11:31] * baselesespuma117_ [baselesespuma117_@notlogged] has quit. (Quit: Web client closed)
#679 [11:31] <KrayzieJosh> i need help with my minecraft , lack of updated Graphics drivers
#680 [11:31] * baselesespuma117_ [baselesespuma117_@notlogged] has joined #minecrafthelp
#681 [11:32] <xxjm99xx> is a problematic frame that appears when i try to entry into a world
#682 [11:32] <xxjm99xx> online and one player
#683 [11:32] <KrayzieJosh> i need help with my minecraft , lack of updated Graphics drivers
#684 [11:33] <xxjm99xx> why are you saying the same all the time?
#685 [11:33] <xxjm99xx> this is the error code
#686 [11:33] <KrayzieJosh> just incase someone misses it
#687 [11:33] <xxjm99xx> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9dc186747, pid=7400, tid=9232
#688 [11:33] <KrayzieJosh> ill wait for a while
#689 [11:33] <xxjm99xx> Ahhh sorry
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#693 [11:34] * helem [helem@notlogged] has joined #minecrafthelp
#694 [11:34] <helem> oi
#695 [11:34] <helem> lk
#696 [11:34] <xxjm99xx> hi
#697 [11:34] * Alicia [Alicia@notlogged] has joined #minecrafthelp
#698 [11:34] <xxjm99xx> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9dc186747, pid=7400, tid=9232
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#700 [11:36] <KrayzieJosh> i need help with my minecraft , lack of updated Graphics drivers
#701 [11:36] <xxjm99xx> is anyone going to help us?
#702 [11:37] <KrayzieJosh> we unfortunately have to wait until someone joins
#703 [11:37] <xxjm99xx> pfff
#704 [11:37] * Distilled [Distilled@notlogged] has joined #minecrafthelp
#705 [11:38] * bruno [bruno@notlogged] has joined #minecrafthelp
#706 [11:38] <Distilled> Is there anyway to get out of invalid credentials exception short of waiting 5 days to get an email. I waited 24 hours and still get it
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#711 [11:42] <Kole> hi! i had a question, my brother has a PC and i have a mac, is it possible for us to play together on the same server, like Mineplex? we share the same Wifi
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#713 [11:43] <Mustek> Do you each have an account or do you share one?
#714 [11:43] <xxjm99xx> i solved it
#715 [11:43] <xxjm99xx> bye
#716 [11:43] <Kole> we each have a different Mojang account
#717 [11:43] <Mustek> then that should be no problem
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#720 [11:43] <Kole> Sweet! thanks!
#721 [11:43] * Distilled [Distilled@notlogged] has quit. (Ping timeout: 195 seconds)
#722 [11:43] <Mustek> np, enjoy
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#730 [11:47] <bert11> how can I display the markers at a map windows 10 beta version
#731 [11:47] <Smashiestorm> guys can you help me i cant sign in with my username on minecraft.net and i dont know my email
#732 [11:48] <bert11> Help
#733 [11:50] <bert11> how can I display the markers at a map windows 10 beta version
#734 [11:50] * beckyboo22 [beckyboo22@notlogged] has joined #minecrafthelp
#735 [11:50] * bert11 [bert11@notlogged] has quit. (Client Quit)
#736 [11:51] <beckyboo22> it wont let me downlod it
#737 [11:51] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#738 [11:51] <Smashiestorm> guys can you help me i cant sign in with my username on minecraft.net and i dont know my email
#739 [11:52] * ZockerPvP_ [ZockerPvP_@notlogged] has joined #minecrafthelp
#740 [11:52] <beckyboo22> ------------------ System Information ------------------ Time of this report: 6/27/2016, 17:43:16 Machine name: MELISSA-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP G61 NoteBook PC BIO
#741 [11:52] * bert11 [bert11@notlogged] has joined #minecrafthelp
#742 [11:52] <ZockerPvP_> i need help
#743 [11:52] <bert11> how can I display the markers at a map windows 10 beta version
#744 [11:52] * beckyboo22 [beckyboo22@notlogged] has quit. (Client Quit)
#745 [11:53] <Smashiestorm> guys can you help me i cant sign in with my username on minecraft.net and i dont know my email
#746 [11:53] <ZockerPvP_> I can not log in anymore in my account but I can not log into my other account what is going on ?
#747 [11:53] <ZockerPvP_> help me plz
#748 [11:54] * brioche666 [brioche666@notlogged] has joined #minecrafthelp
#749 [11:54] <ZockerPvP_> can no longer play minecraft characterized
#750 [11:55] <brioche666> brioche666
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#754 [11:56] <Shy> ZockerPvP_ and Smashiestorm i once had a issue similiar to yours and i tried contacting the mojang helpdesk on twitter and they where able to help me out greatly i would say if you don't get anny other feedback here to try that, just know they won't react instandly it toke a few hours back in the day for me
#755 [11:58] * Alicia [Alicia@notlogged] has joined #minecrafthelp
#756 [11:58] <bert11> Can you help me
#757 [11:58] <Shy> with the windows 10 problem?
#758 [11:59] <Shy> sadly i can't i only looked at the windows 10 version for a few minutes
#759 [11:59] <bert11> Jes
#760 [11:59] <Alicia> We recently migrated to Mojang with help from the account/billing customer service. When we log in, we are prompted to download the game for Mac OS X. "Unable to start Minecraft, if you are running from a dmg, please drag to applications and try again." I've updated my Mac to OS X El Capitan. Plenty of storage space. I even tried to re-purchase the game using the same login thinking that could work, no luck. What do yo
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#765 [12:00] * Shy go's back in lurk mode as she does not know a lot of technical stuff
#765 [12:00] <KIinecars> Hello?
#766 [12:01] <ffonzy_fox> i need help with the windows 10 thing pls
#767 [12:01] <ffonzy_fox> ive tried it so many times, and it still doesn'y work
#768 [12:02] <KIinecars> I've been having a error with my minecraft launcher and I went to paste my directX information on a Ubuntu pastebin.
#769 [12:02] <ffonzy_fox> i did that
#770 [12:02] <ffonzy_fox> http://paste.ubuntu.com/17979621/
#771 [12:02] <KIinecars> This is mines.
#772 [12:02] <KIinecars> http://paste.ubuntu.com/17979983/
#773 [12:02] <ffonzy_fox> seniors pls help
#774 [12:03] <ffonzy_fox> neither of us can do anything, cuz we dont know what to do
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#778 [12:05] <ffonzy_fox> if you are unsure on how to type new people, the grey bar at the bottom is the typing thing
#779 [12:06] <KIinecars> This is bad man :(
#780 [12:06] <CubeTheThird> ffonzy_fox, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#781 [12:06] <CubeTheThird> KIinecars, one moment
#782 [12:06] <KIinecars> Alright.
#783 [12:06] <ffonzy_fox> how do i downgrade??
#784 [12:06] <CubeTheThird> KIinecars, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#785 [12:06] <CubeTheThird> ffonzy_fox, how long ago did you upgrade?
#786 [12:06] <KIinecars> Thank you! :)
#787 [12:07] <ffonzy_fox> a couple months ago ish
#788 [12:07] <ZockerPvP_> I can not log in anymore in my account but I can not log into my other account what is going on ?
#789 [12:07] <ffonzy_fox> no wait, february
#790 [12:07] <CubeTheThird> ffonzy_fox, in that case you'd have to manually reinstall windows 7 from a disc or a backup
#791 [12:07] <CubeTheThird> ??> ZockerPvP_ login/throttle
#792 [12:07] <Absol> ZockerPvP_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#793 [12:07] <Absol> ZockerPvP_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#794 [12:07] <ZockerPvP_> i need help
#795 [12:07] <ffonzy_fox> backup?
#796 [12:08] <CubeTheThird> ffonzy_fox, if you made a full system backup while on windows 7
#797 [12:08] <ffonzy_fox> oh, ill try get a disc then, thank you very much
#798 [12:08] <ZockerPvP_> CubeTheThird i need help
#799 [12:08] <bert11> how can I display the markers at a map windows 10 beta version
#800 [12:08] <CubeTheThird> ZockerPvP_, read what Absol told you
#801 [12:09] <KIinecars> "The Driver being installed is not validated for htis computer obtain the appropriate driver"
#802 [12:09] <CubeTheThird> bert11, I'm not sure the windows 10 beta has that feature yet
#803 [12:09] <CubeTheThird> KIinecars, ok one sec
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#805 [12:10] <bert11> Kann jemandt deutsch
#806 [12:10] <CubeTheThird> KIinecars, try this one: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=W4J0T&fileId=2731109281&osCode=WLH&productCode=inspiron-1545&languageCode=en&categoryId=VI
#807 [12:10] <CubeTheThird> ??> bert11 lang/de
#808 [12:10] <Alicia> Hi there. Anyone able to address my question from 13:00?
#809 [12:10] <Absol> bert11: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#810 [12:11] <CubeTheThird> Alicia, what is the exact error message you currently get when you try installing/opening the game?
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#813 [12:11] <Alicia> When I drag the minecraft icon into the applications folder it says: Unable to start Minecraft, if you are running from a dmg, please drag to applications and try again.
#814 [12:12] <ZockerPvP_> CubeTheThird l I can not log into my account
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#816 [12:12] <CubeTheThird> ??> ZockerPvP_ login/throttle
#817 [12:12] <Absol> ZockerPvP_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#818 [12:12] <Absol> ZockerPvP_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#819 [12:12] <CubeTheThird> ZockerPvP_, read that ^^^^
#820 [12:12] <CubeTheThird> Alicia, ok let's try using a different launcher
#821 [12:12] <CubeTheThird> ??> Alicia dl/client/linux
#822 [12:12] <Absol> Alicia: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#823 [12:12] <ZockerPvP_> sry
#824 [12:13] <ZockerPvP_> I know my net
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#827 [12:15] <Alicia> thanks I'm working on this. I have to adjust my security settings.
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#834 [12:18] <Alicia> Okay, getting there. I was told to download Java with JDK. Doing that now.......
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#838 [12:20] <TheKanadianKoala> hello i need help making a mystery box in minecraft
#839 [12:21] <CubeTheThird> TheKanadianKoala, can you elaborate on that?
#840 [12:21] <ZockerPvP_> i need help to ;(
#841 [12:21] <CubeTheThird> ZockerPvP_, I already sent you the info. Wait 3 hours before trying to login to your account
#842 [12:21] <TheKanadianKoala> give me a sec i'll type it up
#843 [12:21] * Anzhelika|Away is now known as Anzhi
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#845 [12:24] <ZockerPvP_> I thank cubethethird try :)
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#851 [12:29] <TheKanadianKoala> (/scoreboard objectives add MysteryBox then i have a hopper redstone pulse system set up to a chain command blocks saying /scoreboard objectives add @a 2 /scoreboard objetives reset @a[score_MysteryBox_min=20] so then i have a chain comamnd block system that has /execute @a[score_MysteryBox_min=1,score_MysteryBox=5] ~ ~ ~ /give @p minecraft:stick - for and example whats wrong is A it does work or i get all the it
#852 [12:30] * ZockerPvP_ [ZockerPvP_@notlogged] has quit. (Quit: Web client closed)
#853 [12:31] <CubeTheThird> TheKanadianKoala, that sounds like something you should be asking about in #commandblock or on the minecraft forums
#854 [12:31] <TheKanadianKoala> ok thanks cube
#855 [12:31] <TheKanadianKoala> then whats this fro ??
#856 [12:31] <TheKanadianKoala> for*
#857 [12:31] <CubeTheThird> TheKanadianKoala, this channel is for tech support
#858 [12:31] <TheKanadianKoala> ok like launcher troubles and java mess ups
#859 [12:32] <CubeTheThird> ya
#860 [12:32] <CubeTheThird> game crashes and such
#861 [12:32] <TheKanadianKoala> like my computer crashing when ever i have a bad resolution set in the launcher
#862 [12:33] <CubeTheThird> TheKanadianKoala, your whole computer crashing? Like blue screening?
#863 [12:33] <TheKanadianKoala> or i have the ram set to low
#864 [12:33] * kirby|gone is now known as mrkirby153
#865 [12:33] <TheKanadianKoala> no just java it says that minidumps are not enabled on the version of windows
#866 [12:34] <TheKanadianKoala> i think it was because i was messing around in snapshots but i almost fixed it now
#867 [12:34] <TheKanadianKoala> it only happens not so often
#868 [12:34] <CubeTheThird> TheKanadianKoala, hmm no that could be something else actually. Can you copy the full log onto http://paste.ubuntu.com and give the URL here.
#869 [12:35] <TheKanadianKoala> i don't have it on this computer
#870 [12:35] <TheKanadianKoala> i would have to do it in 7 hours or so
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#872 [12:36] <CubeTheThird> TheKanadianKoala, alright feel free to come back here later if you want assistance with that
#873 [12:36] <TheKanadianKoala> ok thanks anyway!! ur the best :)
#874 [12:36] <TheKanadianKoala> keep up the good work!!
#875 [12:36] <NikoGeilomatiko> I have the problem to connect to server java.lang.nullpointerexception:group
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#877 [12:37] <CubeTheThird> NikoGeilomatiko, what anti-virus and firewall software do you have?
#878 [12:37] <TheKanadianKoala> r u connected to the in
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#880 [12:37] <NikoGeilomatiko> Norton
#881 [12:37] <CubeTheThird> NikoGeilomatiko, ok let's start by doing a malware scan
#882 [12:37] <CubeTheThird> ??> NikoGeilomatiko av/adwcleaner
#883 [12:37] <Absol> NikoGeilomatiko: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#884 [12:37] <Absol> NikoGeilomatiko: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#886 [12:43] <Jackson413> CubeTheThird, when would you say it's best to reformat vs trying to clean?
#887 [12:43] <Jackson413> Just a general question.
#888 [12:45] <CubeTheThird> Jackson413, when cleaning doesn't work, or isn't possible
#889 [12:46] <CubeTheThird> Jackson413, but even then, we'd be better off referring someone here to a professional first
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#895 [12:58] <NikoGeilomatiko> I have the problem with java.lang.nullpointerexception group and I try it with adwcleaner but it doesn't work
#896 [12:59] <CubeTheThird> ??> NikoGeilomatiko tools/hjt
#897 [12:59] <Absol> NikoGeilomatiko: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#898 [12:59] <Absol> NikoGeilomatiko: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#901 [12:59] <JhonMiler> CAN ANYONE HELP ME HOW DO I CONTACT MINECRAFT TO REFUND?
#902 [12:59] <Galaxy_2Alex> ??> JhonMiler account/refund
#903 [12:59] <Absol> JhonMiler: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#904 [13:00] * CHRIS [CHRIS@notlogged] has joined #minecrafthelp
#905 [13:01] <CHRIS> Minecraft will not run
#906 [13:01] <Galaxy_2Alex> CHRIS, What happens when you try?
#907 [13:01] <CHRIS> it says outdated drivers
#908 [13:01] <Galaxy_2Alex> CHRIS, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#909 [13:01] <CHRIS> http://paste.ubuntu.com/17983558/
#910 [13:01] <CHRIS> i did
#911 [13:01] <CHRIS> http://paste.ubuntu.com/17983558/
#912 [13:02] <Galaxy_2Alex> CHRIS, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#917 [13:05] <limilimi> I need help
#918 [13:05] * sofia_ [sofia_@notlogged] has joined #minecrafthelp
#919 [13:05] <Galaxy_2Alex> limilimi, What do you need help with?
#920 [13:05] <limilimi> it still wont let me go on the server
#921 [13:05] <sofia_> sofia
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#924 [13:06] <Galaxy_2Alex> ??> limilimi tools/hjt
#925 [13:06] <Absol> limilimi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#926 [13:07] <Absol> limilimi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#927 [13:08] <limilimi> ok thanks but is there any other test servers I can try on?
#928 [13:08] <NikoGeilomatiko> O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_92\bin\ssv.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_92\bin\jp2ssv.dll O2 - BHO: DVDVid
#929 [13:09] <Galaxy_2Alex> ??> NikoGeilomatiko paste
#930 [13:09] <Absol> NikoGeilomatiko: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#933 [13:10] <Galaxy_2Alex> NikoGeilomatiko, You can try mctest.ae97.net, but you will still get that error
#934 [13:11] <Guiigp> f
#935 [13:11] <Galaxy_2Alex> Guiigp, Hello
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#937 [13:12] <Guiigp> java.lang.NullPointerException: group FIXED!!
#938 [13:12] <Galaxy_2Alex> Guiigp, Do you need help with that issue, or are you telling us that you fixed it?
#939 [13:13] <Guiigp> how do I fix this error?
#940 [13:13] <Galaxy_2Alex> Guiigp, What antivirus program are you using?
#941 [13:14] <Guiigp> none
#942 [13:15] <Galaxy_2Alex> ??> Guiigp tools/hjt
#943 [13:15] <Absol> Guiigp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#944 [13:15] <Absol> Guiigp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#945 [13:15] <Guiigp> I can not play oline or create a world
#946 [13:17] <Jackson413> Galaxy_2Alex, what's your opinion of ninite?
#947 [13:17] <Galaxy_2Alex> Jackson413, Very useful tool when reinstalling your system
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#950 [13:22] <Guiigp> http://paste.ubuntu.com/17984828/
#951 [13:23] <Galaxy_2Alex> Guiigp, Remove McAfee.
#952 [13:23] <Galaxy_2Alex> ??> Guiigp av/mcafee/uninstall
#953 [13:23] <Absol> Guiigp: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#956 [13:25] <Johnpaul> Hello. Need help with my ram... http://pastebin.com/4YpywZNh
#957 [13:26] <Guiigp> ready
#958 [13:26] <Johnpaul> http://pastebin.com/gaMhGXAm
#959 [13:26] <Johnpaul> Thats my crash report.
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#961 [13:27] <Galaxy_2Alex> Johnpaul, We don't support mods. However, I recommend trying to update to the latest Minecraft Version.
#962 [13:27] <Johnpaul> But the server i am playing is on 1.9
#963 [13:28] <Galaxy_2Alex> Johnpaul, Try without mods.
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#966 [13:28] <Johnpaul> Ah No Optifine?
#967 [13:28] <Galaxy_2Alex> Johnpaul, Yes.
#968 [13:28] <Johnpaul> Ok. Let me try.
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#970 [13:29] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
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#972 [13:29] <Johnpaul> It crashed me.
#973 [13:29] <Johnpaul> Want me to send you the crash report?
#974 [13:30] <Galaxy_2Alex> Johnpaul, Yes please.
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#978 [13:30] <Johnpaul> http://pastebin.com/zqUBvHN6
#979 [13:31] <Galaxy_2Alex> Johnpaul, You're still using Optifine.
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#982 [13:31] <Johnpaul> I am not?
#983 [13:31] <Johnpaul> Its just the name of the profile
#984 [13:31] <Galaxy_2Alex> "OptiFine Version: OptiFine_1.9_HD_U_B5"
#985 [13:31] <Galaxy_2Alex> it's part of your crash report.
#986 [13:32] <Galaxy_2Alex> "Is Modded: Very likely; Jar signature invalidated"
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#991 [13:34] <Guiigp> it's taking too long
#992 [13:34] <Apples> Sorry.
#993 [13:34] <Galaxy_2Alex> Guiigp, Have you removed McAfee?
#994 [13:34] <Galaxy_2Alex> Apples, Hello.
#995 [13:35] * sirmikelopez [sirmikelopez@notlogged] has joined #minecrafthelp
#996 [13:35] <Apples> Galaxy, I was Johnpaul. was i moved?
#997 [13:35] <Galaxy_2Alex> Apples, No, you're in the same channel.
#998 [13:35] <Apples> Ah
#999 [13:35] <Apples> Anyways. you just want me to dont use Optifine?
#1000 [13:36] <Galaxy_2Alex> Try it, yes.
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#1002 [13:36] <Guiigp> STILL not taking ta
#1003 [13:36] <Apples> It says i have about 33-20 Memory. Is that good?
#1004 [13:36] <Galaxy_2Alex> Apples, Where does it say that?
#1005 [13:36] <Guiigp> appeared restart
#1006 [13:37] <Apples> When i pressed F3 and the top Right
#1007 [13:37] <Galaxy_2Alex> Guiigp, Restart.
#1008 [13:37] <Galaxy_2Alex> Apples, So is it working now?
#1009 [13:37] <Apples> lemme look at it.
#1010 [13:37] <Apples> Yes
#1011 [13:37] <Apples> Thanks Galaxy :)
#1012 [13:37] <Guiigp> appeared yes or not
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#1015 [13:38] <renee> i cannot download minecraft but i bought it and registerd
#1016 [13:39] <Galaxy_2Alex> renee, What happens when you try?
#1017 [13:39] <Guiigp> appeared yes or not what do I do
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#1020 [13:39] <Galaxy_2Alex> Guiigp, Restart your PC.
#1021 [13:39] <nickyj> hello
#1022 [13:39] <Guiigp> ok
#1023 [13:39] <Galaxy_2Alex> nickyj, Hello.
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#1025 [13:40] <renee> galaxy...it says ummm...fix problem and doesnt fix it..
#1026 [13:40] <Galaxy_2Alex> renee, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1027 [13:41] <nickyj> I I have the "exception" problem but it says next to it "Pixel format not accelerated
#1028 [13:41] <Galaxy_2Alex> nickyj, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1030 [13:43] <renee> ok im trying to do it with your link...stay tuned ahha prob for epic fail lol
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#1035 [13:44] <Guiigp_> ready the PC restarted
#1036 [13:44] <Galaxy_2Alex> Guiigp_, Now try to run the game.
#1037 [13:44] * GamerDave100 [GamerDave100@notlogged] has quit. (Client Quit)
#1038 [13:44] <xavier> dxlx
#1039 [13:44] * jaylen [jaylen@notlogged] has joined #minecrafthelp
#1040 [13:44] <Galaxy_2Alex> xavier, Hello.
#1041 [13:44] <renee> im opening my dx thing from desktop
#1042 [13:44] <Guiigp_> ok
#1043 [13:44] <renee> what do i do now copy all the text?
#1044 [13:44] <xavier> hola
#1045 [13:45] <Galaxy_2Alex> renee, Yes.
#1046 [13:45] <renee> thanks]
#1047 [13:45] <xavier> yo no ablo igles
#1048 [13:45] <renee> all 23 pages
#1049 [13:45] <Galaxy_2Alex> ??> xavier lang/es
#1050 [13:45] <Absol> xavier: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1051 [13:45] <Galaxy_2Alex> renee, Yes.
#1052 [13:46] <xavier> saven como aser para jugar por que metira error
#1053 [13:46] <xavier> el maicrafr
#1054 [13:46] <xavier> maicraft
#1055 [13:47] <Galaxy_2Alex> ??> xavier lang/es
#1056 [13:47] <Absol> xavier: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1057 [13:48] <renee> what do i do now i copied and hit paste!
#1058 [13:48] <Galaxy_2Alex> renee, Please give me the link to the paste.
#1059 [13:49] <renee> http://paste.ubuntu.com/17986216/
#1060 [13:49] <Galaxy_2Alex> renee, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1061 [13:50] <xavier> ok
#1062 [13:50] <renee> crap...so i cannot do that on my computer?
#1063 [13:51] <renee> did i just loose my money for the minecraft card
#1064 [13:51] <Galaxy_2Alex> renee, Not with Windows 10, sorry, and even with the previous Windows version, your system doesn't meet the minimum system requirements, sorry.
#1065 [13:51] <renee> poo
#1066 [13:51] <renee> thanks for your help though
#1067 [13:52] <renee> am i able to sign into other computers with my log in though?
#1068 [13:52] <Galaxy_2Alex> renee, Yes.
#1069 [13:52] <xavier> solo diganme como aser para poder jugar y me voy porfa en español
#1070 [13:52] <renee> xoxox thanks !
#1071 [13:52] <renee> have a great day yall
#1072 [13:52] * Jake_Evans [Jake_Evans@notlogged] has joined #minecrafthelp
#1073 [13:53] * renee [renee@notlogged] has quit. (Quit: Web client closed)
#1074 [13:53] <Jake_Evans> xavier, que error te esta dando?
#1075 [13:55] <xavier> viste cuando pones play demo cuando carga metira error
#1076 [13:55] <xavier> no entiendo mucho por que soy nuevo
#1077 [13:55] * BigNoel [BigNoel@notlogged] has joined #minecrafthelp
#1078 [13:56] * IDroq [IDroq@notlogged] has joined #minecrafthelp
#1079 [13:56] <IDroq> Hello?
#1080 [13:56] <Jake_Evans> Pero que error te da?
#1081 [13:56] * BigNoel [BigNoel@notlogged] has quit. (Client Quit)
#1082 [13:56] <Galaxy_2Alex> IDroq, Hello
#1083 [13:57] <xavier> opengl
#1084 [13:57] <IDroq> Hey I can't change my security questions I keep on trying to send it to my email and I keep on getting error
#1085 [13:58] <IDroq> U have to wait 2 hours I waited 3 days and it still didn't work when I tried to send it
#1086 [13:58] <Jake_Evans> xavier, que version de windows?
#1087 [13:58] <IDroq> Galaxy_2Alex please help
#1088 [13:58] <Galaxy_2Alex> IDroq, What error do you get?
#1089 [13:58] <xavier> 1.10.2
#1090 [13:59] <Guiigp_> Thank ja to playing
#1091 [13:59] <Guiigp_> Thank you for your help
#1092 [13:59] <IDroq> Error u have already sent this to your email u have to wait 2 more hours to resend I keep on checking my email and nothing is there
#1093 [14:00] <Galaxy_2Alex> ??> IDroq account/email-missing
#1094 [14:00] <Absol> IDroq: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1095 [14:00] <Absol> IDroq: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1096 [14:00] <Jake_Evans> xavier, windows, no minecraft.
#1097 [14:00] * alexandre [alexandre@notlogged] has joined #minecrafthelp
#1098 [14:00] <IDroq> I use gmail
#1099 [14:01] <IDroq> I have gotten emails befor
#1100 [14:01] <xavier> windows 6.1
#1101 [14:01] <Galaxy_2Alex> IDroq, You'll have to contact Mojang with your transaction ID.
#1102 [14:01] <Galaxy_2Alex> ??> IDroq account/trans-id
#1103 [14:01] <Absol> IDroq: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1104 [14:02] <Galaxy_2Alex> ??> IDroq account/send-email
#1105 [14:02] <Absol> IDroq: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1106 [14:02] <Absol> IDroq: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1107 [14:02] * Eliel2005 [Eliel2005@notlogged] has joined #minecrafthelp
#1108 [14:03] <Jake_Evans> xavier, intenta hacer esto - http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1109 [14:03] <Jake_Evans> xavier, se que esta en ingles, pero intenta usar el traductor para hacerlo
#1110 [14:03] <xavier> pk
#1111 [14:03] <xavier> pk
#1112 [14:04] <xavier> ok
#1113 [14:06] * Guiigp_ [Guiigp_@notlogged] has quit. (Ping timeout: 195 seconds)
#1114 [14:07] * KuNa_11 [KuNa_11@notlogged] has joined #minecrafthelp
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#1117 [14:09] <KIinecars> Hello there so basically I' was having and issue with my minecraft driver for a whole day, and I've went to paste my Information on the ubuntu pastebin hopefully it could be fixed.
#1118 [14:09] <KIinecars> The Like to the ubuntu pastebin: http://paste.ubuntu.com/17987377/
#1119 [14:09] <Galaxy_2Alex> KIinecars, one moment
#1120 [14:09] <KIinecars> Alright.
#1121 [14:10] <Galaxy_2Alex> KIinecars, Download and Install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1122 [14:10] * Eliel2005 [Eliel2005@notlogged] has quit. (Quit: Web client closed)
#1123 [14:11] <KIinecars> 1 Question, after i install this will this mean all my problems will be fixed?
#1124 [14:11] <Galaxy_2Alex> KIinecars, Hopefully
#1125 [14:12] * Illuminatic [Illuminatic@notlogged] has joined #minecrafthelp
#1126 [14:12] <KIinecars> The driver isn't validate.
#1127 [14:12] <KIinecars> For my computer.
#1128 [14:12] <Galaxy_2Alex> KIinecars, One more moment.
#1129 [14:13] <KIinecars> Alright.
#1130 [14:13] * Milpronex [Milpronex@notlogged] has joined #minecrafthelp
#1131 [14:13] <Illuminatic> Question : I just bought a windows 10 pc and downloaded mine craft but it won't let me play any suggestions ?
#1132 [14:13] <Galaxy_2Alex> Illuminatic, Does it mention video card drivers?
#1133 [14:14] <Milpronex> http://paste.ubuntu.com/17987576/
#1134 [14:14] <Galaxy_2Alex> Milpronex, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1135 [14:14] <Milpronex> this is the problem
#1136 [14:14] * LuigiGamerBR123 [LuigiGamerBR123@notlogged] has joined #minecrafthelp
#1137 [14:14] <Galaxy_2Alex> KIinecars, Download and Install this driver: http://downloads.dell.com/video/R215593.exe
#1138 [14:14] <Illuminatic> Yes it does Galaxy
#1139 [14:14] <Galaxy_2Alex> Illuminatic, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1140 [14:15] <xavier> gracias funciono
#1141 [14:15] <LuigiGamerBR123> er
#1142 [14:15] <Galaxy_2Alex> LuigiGamerBR123, Hello.
#1143 [14:15] <LuigiGamerBR123> hello
#1144 [14:15] <LuigiGamerBR123> bm
#1145 [14:16] * illuminatic_ [illuminatic_@notlogged] has joined #minecrafthelp
#1146 [14:16] <KIinecars> "And eror has occured setup will exit"
#1147 [14:16] <illuminatic_> alright im back galaxy im on my computer now what should i do
#1148 [14:16] <Galaxy_2Alex> KIinecars, You'll have to contact Dell support.
#1149 [14:16] <KIinecars> Alright.
#1150 [14:16] <Galaxy_2Alex> illuminatic_, dell.com/support
#1151 [14:16] <Galaxy_2Alex> illuminatic_, Oh, sorry, ignore that last link.
#1152 [14:17] <Galaxy_2Alex> illuminatic_, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1153 [14:17] * bfgbgfb [bfgbgfb@notlogged] has joined #minecrafthelp
#1154 [14:17] <Galaxy_2Alex> KIinecars, http://dell.com/support
#1155 [14:17] <Milpronex> So what i have to do?
#1156 [14:17] * bfgbgfb [bfgbgfb@notlogged] has quit. (Client Quit)
#1157 [14:17] <Milpronex> please ?
#1158 [14:17] <Milpronex> http://paste.ubuntu.com/17987576/
#1159 [14:17] <Galaxy_2Alex> Milpronex, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1160 [14:17] * alexandre [alexandre@notlogged] has quit. (Quit: Web client closed)
#1161 [14:18] <Milpronex> so how can you help me
#1162 [14:18] * Illuminatic [Illuminatic@notlogged] has quit. (Ping timeout: 195 seconds)
#1163 [14:18] <Galaxy_2Alex> Milpronex, Please read the message I just sent you.
#1164 [14:18] <Milpronex> yes i already read it
#1165 [14:18] <illuminatic_> hold on checking
#1166 [14:18] <Milpronex> but i dont know how :(
#1167 [14:18] <Galaxy_2Alex> Milpronex, It contains all the information you need.
#1168 [14:19] <Milpronex> yes iknow but it doesnt work
#1169 [14:20] <Galaxy_2Alex> Milpronex, What doesn't?
#1170 [14:20] * butchf [butchf@notlogged] has joined #minecrafthelp
#1171 [14:20] <Milpronex> Look i play minecraft in my laptop
#1172 [14:20] <Milpronex> but i want to play in mi PC
#1173 [14:20] <Galaxy_2Alex> Milpronex, You'll have to downgrade or buy a new system.
#1174 [14:21] <illuminatic_> alright galaxy i think i have it now
#1175 [14:21] <Milpronex> but i doesnt work it says crash
#1176 [14:21] * xavier [xavier@notlogged] has quit. (Ping timeout: 195 seconds)
#1177 [14:21] <Milpronex> :( Really?
#1178 [14:21] <Milpronex> aaaaaa
#1179 [14:22] <illuminatic_> http://paste.ubuntu.com/17988021/hats the link it gave me
#1180 [14:22] <Galaxy_2Alex> illuminatic_, A few moments please.
#1181 [14:23] * FTS_RanaRene_YT [FTS_RanaRene_YT@notlogged] has joined #minecrafthelp
#1182 [14:23] <illuminatic_> alright thank you
#1183 [14:24] <butchf> My son has been having trouble with mine craft since the computer upgraded to Windows 10 . mincraft is currently running at 1.10.2 .. the system seems to crash needing a full restart at different points.. sometimes with the Mogon screen mostly after selecting an enviroment.
#1184 [14:25] <butchf> can you tell me what I should be looking for?
#1185 [14:25] * Milpronex [Milpronex@notlogged] has quit. (Ping timeout: 195 seconds)
#1186 [14:25] <FTS_RanaRene_YT> Hello, I have a problem login in minecraft, I do not remember my password or email but I get the order id and transaction id
#1187 [14:25] <Galaxy_2Alex> ??> butchf launcher/crash-report
#1188 [14:25] <Galaxy_2Alex> ??> butchf launcher/game-output
#1189 [14:25] <Absol> butchf: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1190 [14:25] <Absol> butchf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1191 [14:26] <FTS_RanaRene_YT> Hello, I have a problem login in minecraft, I do not remember my password or email but I get the order id and transaction id
#1192 [14:26] <Galaxy_2Alex> FTS_RanaRene_YT, Contact Mojang with your transaction ID.
#1193 [14:26] <Galaxy_2Alex> ??> FTS_RanaRene_YT account/trans-id
#1194 [14:26] <Absol> FTS_RanaRene_YT: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1195 [14:26] <FTS_RanaRene_YT> How?
#1196 [14:26] <Galaxy_2Alex> ??> FTS_RanaRene_YT account/send-email
#1197 [14:26] <Absol> FTS_RanaRene_YT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1198 [14:26] <Absol> FTS_RanaRene_YT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1199 [14:26] <FTS_RanaRene_YT> Sorry i am noob
#1200 [14:26] <butchf> K thank you I'm not at that computer right now so I'll try back later.
#1201 [14:27] * general_pics [general_pics@notlogged] has joined #minecrafthelp
#1202 [14:27] <FTS_RanaRene_YT> I am in the page, what i need to do now
#1203 [14:27] <illuminatic_> galaxy did i send the right url?
#1204 [14:27] <Galaxy_2Alex> FTS_RanaRene_YT, Fill out the form.
#1205 [14:28] <Galaxy_2Alex> illuminatic_, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1206 [14:28] <butchf> figured out I have a recient dump in an email will copy it right now.
#1207 [14:29] * dasdad [dasdad@notlogged] has joined #minecrafthelp
#1208 [14:29] <dasdad> hey the other day i was getting 300-400 fps today im getting 10-120
#1209 [14:29] <butchf> Here is the link... any thoughts would be appreciated. http://paste.ubuntu.com/17988521/
#1210 [14:29] <FTS_RanaRene_YT> i fill out the form, but i dont can remembre (the e-mail address used when registering my account)
#1211 [14:30] * general_pics [general_pics@notlogged] has quit. (Client Quit)
#1212 [14:30] <Galaxy_2Alex> dasdad, Performance depends on what is currently running on your system besides Minecraft.
#1213 [14:30] <dasdad> my recording software
#1214 [14:30] * general_pics [general_pics@notlogged] has joined #minecrafthelp
#1215 [14:30] <dasdad> and skype
#1216 [14:30] <Galaxy_2Alex> FTS_RanaRene_YT, Use another email adress, you only need the transaction ID
#1217 [14:30] <dasdad> but i had this open the other day aswell
#1218 [14:31] <Galaxy_2Alex> dasdad, Recording software is very performance intensive.
#1219 [14:31] * erichannant [erichannant@notlogged] has joined #minecrafthelp
#1220 [14:31] * illuminatic_ [illuminatic_@notlogged] has quit. (Quit: Web client closed)
#1221 [14:31] <dasdad> Well its not recording
#1222 [14:31] <FTS_RanaRene_YT> What i need to put in subject
#1223 [14:31] <general_pics> I cannot get minecraft running on my Windows 10 computer-issue with graphics card and needing to update, but have followed the procedures and cannot get it to run.
#1224 [14:32] <Galaxy_2Alex> FTS_RanaRene_YT, What you need off of them.
#1225 [14:32] <Galaxy_2Alex> general_pics, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1226 [14:32] * erichannant [erichannant@notlogged] has quit. (Client Quit)
#1227 [14:32] <general_pics> yes.. here's the link http://paste.ubuntu.com/17988354/
#1228 [14:32] <FTS_RanaRene_YT> What you need off of them, ass well
#1229 [14:33] <Galaxy_2Alex> dasdad, There are a lot of other factors that can influence performance.
#1230 [14:33] <dasdad> like..
#1231 [14:33] <FTS_RanaRene_YT> Sorry i am spanish i am using traductor.
#1232 [14:33] <FTS_RanaRene_YT> what is a subject, give me examples plis
#1233 [14:33] <Galaxy_2Alex> FTS_RanaRene_YT, Put in a summary of what you need off of them.
#1234 [14:34] <Galaxy_2Alex> s/off of/from
#1235 [14:34] <ExtremeBot> Galaxy_2Alex meant to say: FTS_RanaRene_YT, Put in a summary of what you need from them.
#1236 [14:34] <dasdad> hola usted español ?
#1237 [14:34] <Galaxy_2Alex> dasdad, English only please.
#1238 [14:34] <dasdad> ok
#1239 [14:34] <Galaxy_2Alex> Try to restart your PC, and see if that fixes the issue.
#1240 [14:34] <dasdad> Galaxy_2Alex what are the factors
#1241 [14:35] <FTS_RanaRene_YT> plis give me examples i have the traductor and said this,(Poner en un resumen de lo que necesita fuera de ellos.)
#1242 [14:35] <Galaxy_2Alex> dasdad, Other things running on your system (background and foreground), physical status of your system (especially temperature)
#1243 [14:36] <dasdad> So u cant help me?
#1244 [14:36] <general_pics> were you able to read my link for the DxDiag?
#1245 [14:36] * TomokoGamer [TomokoGamer@notlogged] has joined #minecrafthelp
#1246 [14:36] <dasdad> i have the exact same apps open from yesterday
#1247 [14:36] * TomokoGamer [TomokoGamer@notlogged] has quit. (Client Quit)
#1248 [14:36] <Galaxy_2Alex> general_pics, One more moment please.
#1249 [14:36] <Galaxy_2Alex> general_pics, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1250 [14:37] <general_pics> OK, thank you.
#1251 [14:37] * limilimi [limilimi@notlogged] has quit. (Ping timeout: 195 seconds)
#1252 [14:37] <Jake_Evans> dasdad, que necesitas?
#1253 [14:37] <FTS_RanaRene_YT> I am telling to traduce to me a australian boy
#1254 [14:37] <Jake_Evans> FTS_RanaRene_YT, que necesitas?
#1255 [14:37] <Galaxy_2Alex> dasdad, There might be programs running in the background.
#1256 [14:38] <dasdad> i just said i have the same open from yesterday
#1257 [14:38] <Galaxy_2Alex> dasdad, Have you changed anything since yesterday?
#1258 [14:38] <dasdad> not really
#1259 [14:38] <dasdad> nope
#1260 [14:39] <butchf> My son has been having trouble with mine craft since the computer upgraded to Windows 10 . mincraft is currently running at 1.10.2 .. the system seems to crash needing a full restart at different points.. sometimes with the Mogon screen mostly after selecting an enviroment. the error report is at http://paste.ubuntu.com/17988521/
#1261 [14:39] <KIinecars> Thanks galaxy i got the error solved! :)
#1262 [14:39] * general_pics [general_pics@notlogged] has quit. (Quit: Web client closed)
#1263 [14:39] <Galaxy_2Alex> butchf, Oh sorry, are you currently on that system?
#1264 [14:40] * alfie [alfie@notlogged] has joined #minecrafthelp
#1265 [14:40] <Galaxy_2Alex> KIinecars, You're welcome, have a nice day.
#1266 [14:40] <butchf> no cant be there till tomorrow.
#1267 [14:40] <Galaxy_2Alex> butchf, It's easier if you are on the system since we have to run some tests and give you instructions etc.
#1268 [14:40] <FTS_RanaRene_YT> Jake_Evans mire cuando intento logearme en mi minecraft me da error ya le cambie la contraseña y nada
#1269 [14:41] * alfie [alfie@notlogged] has quit. (Client Quit)
#1270 [14:41] <Jake_Evans> FTS_RanaRene_YT, que error te da?
#1271 [14:41] <butchf> K will try tomorrow, thank you again.
#1272 [14:41] * limilimi [limilimi@notlogged] has joined #minecrafthelp
#1273 [14:41] <FTS_RanaRene_YT> me dice contraseña o nickname incorrecto
#1274 [14:41] * limilimi [limilimi@notlogged] has quit. (Client Quit)
#1275 [14:41] <Jake_Evans> FTS_RanaRene_YT, estas usando el correo para iniciar sesion?
#1276 [14:41] * butchf [butchf@notlogged] has quit. (Quit: Web client closed)
#1277 [14:41] <FTS_RanaRene_YT> si
#1278 [14:41] <Galaxy_2Alex> dasdad, Performance issues are very difficult to track.
#1279 [14:41] <FTS_RanaRene_YT> intente con todos mis correos
#1280 [14:41] <Jake_Evans> el mismo que utilizas para meterte en tu cuenta de mojang.com?
#1281 [14:41] <Galaxy_2Alex> dasdad, Anything beyond 60 FPS, however, is just a number for most people anyway.
#1282 [14:42] <Galaxy_2Alex> dasdad, You don't need more than that.
#1283 [14:42] <FTS_RanaRene_YT> la cuenta la compro un primo pero me la regalo, intente con su email y contra, que era la inicial y nada
#1284 [14:42] <FTS_RanaRene_YT> Y no me deja entrar a mojang
#1285 [14:43] <dasdad> but ihave a really good monitor
#1286 [14:43] <dasdad> that u can see above 60 fps
#1287 [14:43] * KIinecars [KIinecars@notlogged] has quit. (Ping timeout: 195 seconds)
#1288 [14:43] <Galaxy_2Alex> dasdad, Do you notice a difference?
#1289 [14:43] <dasdad> yes
#1290 [14:43] <Jake_Evans> FTS_RanaRene_YT, tienes el numero de la transaccion del pago?
#1291 [14:43] <FTS_RanaRene_YT> si
#1292 [14:43] * Dominator007 [Dominator007@notlogged] has joined #minecrafthelp
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#1294 [14:44] <FTS_RanaRene_YT> Fui a mojang y trate de poner la id en el lugar de gift code
#1295 [14:44] <FTS_RanaRene_YT> y no pude
#1296 [14:44] <Jake_Evans> FTS_RanaRene_YT, metete aqui - https://help.mojang.com/customer/portal/emails/new
#1297 [14:45] <Jake_Evans> Mete los datos (si no lo entiendes usa el traductor para cada apartado)
#1298 [14:45] <FTS_RanaRene_YT> ya me avia metido antes y ya envie la id y todo como 3 veces
#1299 [14:46] <Jake_Evans> Nombre, correo, correo otra vez, el correo de mojang, el usuario de minecraft, el numero de transaccion, asunto (diles que no te puedes meter en tu cuenta) y eso
#1300 [14:46] <Jake_Evans> FTS_RanaRene_YT, tienes que esperar
#1301 [14:46] <FTS_RanaRene_YT> correo de mojang no me recuerdo puse el original de mi primo
#1302 [14:46] <Jake_Evans> Estan todavia con los mensages del 23 de Junio
#1303 [14:46] <Jake_Evans> Vas a tener que esperar 3-5 dias.
#1304 [14:47] <FTS_RanaRene_YT> como asi mensajes del 23 de junio
#1305 [14:47] <FTS_RanaRene_YT> Solo Jake ponga mi nick en badlion tengo 1700 de elo, pueden ver que es real
#1306 [14:48] * Ziyan [Ziyan@notlogged] has joined #minecrafthelp
#1307 [14:48] <FTS_RanaRene_YT> mire https://www.badlion.net/profile/user/FTS_RanaRene_YT
#1308 [14:48] <FTS_RanaRene_YT> perdon baje elo
#1309 [14:49] <Ziyan> Hello I am on ios pocket edition my problem is that when I sign into Xbox live it tells me to try again and try Xbox.com I have tried everything restart my app,phone even my router
#1310 [14:49] <Galaxy_2Alex> Ziyan, Sorry, but we cannot fully assist with Pocket or Windows 10 Edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#1311 [14:49] <FTS_RanaRene_YT> Jack alguien a estado usando mi cuenta
#1312 [14:50] <Ziyan> It's not on the fourms either
#1313 [14:51] <Galaxy_2Alex> FTS_RanaRene_YT, You'll need to contact Mojang to fix the issue.
#1314 [14:51] <Galaxy_2Alex> Ziyan, You'll have to create a thread on there
#1315 [14:51] <FTS_RanaRene_YT> Someone are using my minecraft acount
#1316 [14:52] <FTS_RanaRene_YT> in this moment someone is using my minecraft
#1317 [14:52] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#1318 [14:54] <Jake_Evans> FTS_RanaRene_YT, no podemos ayudarte con eso. Tendras que contactar con Mojang y esperar.
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#1320 [14:55] * uli [uli@notlogged] has quit. (Client Quit)
#1321 [14:55] <FTS_RanaRene_YT> Si en este momento la estan usando
#1322 [14:55] <FTS_RanaRene_YT> Que puedo hacer
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#1325 [14:57] * gamer7kiil [gamer7kiil@notlogged] has joined #minecrafthelp
#1326 [14:57] <Galaxy_2Alex> FTS_RanaRene_YT, Jake is gone now. Contact Mojang and wait for them to answer, it is all you can do.
#1327 [14:58] <FTS_RanaRene_YT> Thank you
#1328 [14:58] * gamer7kiil [gamer7kiil@notlogged] has quit. (Client Quit)
#1329 [14:58] <FTS_RanaRene_YT> I send a email
#1330 [14:59] * FTS_RanaRene_YT [FTS_RanaRene_YT@notlogged] has quit. (Quit: Web client closed)
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#1335 [15:07] * KrayzieJosh [KrayzieJosh@notlogged] has joined #minecrafthelp
#1336 [15:08] <KrayzieJosh> hi i need help with my minecraft it says , lack of updated graphics drivers
#1337 [15:08] <Galaxy_2Alex> Lain|log, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1338 [15:08] <Galaxy_2Alex> KrayzieJosh, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1339 [15:10] <KrayzieJosh> http://paste.ubuntu.com/17990690/
#1340 [15:10] <Galaxy_2Alex> KrayzieJosh, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1341 [15:11] * faarefanger [faarefanger@notlogged] has joined #minecrafthelp
#1342 [15:12] <faarefanger> Hello, I know it says I can not get help with account-related stuff, but I really need it. My minecraft account of many years for some reason dont have any email linked to it, and I can therefor not use it. I cant log into minecraft and nor Mojang. What do I do?
#1343 [15:12] <Galaxy_2Alex> faarefanger, What is your Minecraft Username?
#1344 [15:13] <KrayzieJosh> is that possible ?
#1345 [15:13] <Galaxy_2Alex> KrayzieJosh, What is?
#1346 [15:13] * DF[[ [DF[[@notlogged] has quit. (Ping timeout: 195 seconds)
#1347 [15:13] <KrayzieJosh> Galaxy_2Alex the problem that faarefanger has
#1348 [15:13] <KrayzieJosh> did you get my URL
#1349 [15:14] <Galaxy_2Alex> KrayzieJosh, It might be a different error.
#1350 [15:14] <Galaxy_2Alex> KrayzieJosh, And yes, I also answered it already.
#1351 [15:14] <KrayzieJosh> nothing showed up ??
#1352 [15:14] <Galaxy_2Alex> KrayzieJosh, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1353 [15:14] <faarefanger> My minecraft username is just faarefanger
#1354 [15:15] <KrayzieJosh> okay my graphics card currently is on board so if i get one for my motherboard will that solve the issue im having ??
#1355 [15:16] <Galaxy_2Alex> faarefanger, You should still be able to do log in, you need to use Username + Password.
#1356 [15:16] <faarefanger> I cant
#1357 [15:16] <faarefanger> I have tried several times
#1358 [15:17] <KrayzieJosh> remember with passwords Caps needs to be accurate aswell
#1359 [15:17] <Galaxy_2Alex> KrayzieJosh, Like I said, we cannot assist with that, sorry.
#1360 [15:17] * DarklyKnighted [DarklyKnighted@notlogged] has joined #minecrafthelp
#1361 [15:17] <Galaxy_2Alex> faarefanger, For how long has it been an issue?
#1362 [15:17] <faarefanger> For the past few months
#1363 [15:18] <KrayzieJosh> Galaxy_2Alex any idea how powerful of a graphics card i would need ?
#1364 [15:18] <Galaxy_2Alex> faarefanger, Contact Mojang with your transactio ID:
#1365 [15:18] <Galaxy_2Alex> ??> faarefanger account/trans-id
#1366 [15:18] <Absol> faarefanger: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1367 [15:18] <Galaxy_2Alex> ??> faarefanger account/send-email
#1368 [15:18] <Absol> faarefanger: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1369 [15:18] <Absol> faarefanger: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1370 [15:18] <DarklyKnighted> Trying to LAN with MAC and I have 2 MACs that don't find the game I have started LAN on.
#1371 [15:18] <faarefanger> Okay I will try, thanks a lot!
#1372 [15:19] <Galaxy_2Alex> DarklyKnighted, Are you on the same network?
#1373 [15:19] <DarklyKnighted> Yes we are.
#1374 [15:19] <Galaxy_2Alex> DarklyKnighted, Is your router configured to allow inert connections?
#1375 [15:19] <DarklyKnighted> Yes.
#1376 [15:19] <Galaxy_2Alex> KrayzieJosh, Again, we can't help you, sorry.
#1377 [15:20] <Galaxy_2Alex> DarklyKnighted, Has it worked in the past?
#1378 [15:20] <DarklyKnighted> yes
#1379 [15:20] <DarklyKnighted> that is the weird part.
#1380 [15:21] * KrayzieJosh [KrayzieJosh@notlogged] has quit. (Ping timeout: 195 seconds)
#1381 [15:21] * Ganodron [Ganodron@notlogged] has joined #minecrafthelp
#1382 [15:22] <Ganodron> German?
#1383 [15:22] <DarklyKnighted> We have 5 computers. 1 Windows 10, 2 Mac Mini, 2 Macbook Pro. 1 Mini & 1 MacPro not finding the game.
#1384 [15:22] <Galaxy_2Alex> DarklyKnighted, Try restarting the router and the Macs.
#1385 [15:22] <faarefanger> Okay got it hooked up with an email and it works, thanks everyone who helped!
#1386 [15:22] <Galaxy_2Alex> Ganodron, We only operate in English.
#1387 [15:22] <DarklyKnighted> We have done that as well.
#1388 [15:22] <Ganodron> okay thanks
#1389 [15:22] <Galaxy_2Alex> faarefanger, You're welcome, have a nice day.
#1390 [15:22] <Galaxy_2Alex> DarklyKnighted, Have you tried hosting from different systems too?
#1391 [15:23] <Ganodron> what does this error: java.net.connectexception connection timed out no further information?
#1392 [15:23] <DarklyKnighted> Yes, tried hosting from the ones that can't find the connection and nothing as well.
#1393 [15:23] <Galaxy_2Alex> Ganodron, What Antivirus program are you using?
#1394 [15:24] * ToxicPumpkin [ToxicPumpkin@notlogged] has joined #minecrafthelp
#1395 [15:24] <DarklyKnighted> I checked Network connections on Macs and they are all the same as the ones that work. Firewalls are off.
#1396 [15:24] <Ganodron> avira
#1397 [15:24] <Galaxy_2Alex> Ganodron, Reinstall it.
#1398 [15:24] * Rigby [Rigby@notlogged] has joined #minecrafthelp
#1399 [15:25] <Ganodron> I have Minecraft reinstalled . Released the ports and turned off the firewall there is nothing
#1400 [15:25] <Galaxy_2Alex> Ganodron, Reinstall Avast.
#1401 [15:25] <Ganodron> ahh ok
#1402 [15:26] <ToxicPumpkin> Ok so everytime I try to play minecraft i can load it up and play with no problem 60 fps but everytime i click in the game and then look at my hotbar it seems to try and refresh then game and after clicking for a while my game crashes and i have already deleted it and redownloaded it and nothing
#1403 [15:27] <DarklyKnighted> I have made sure my Java and everything is up to date.
#1404 [15:27] * teamspeak [teamspeak@notlogged] has joined #minecrafthelp
#1405 [15:28] <ToxicPumpkin> i just redownloaded a new java to make sure it was up to date
#1406 [15:28] <Galaxy_2Alex> DarklyKnighted, Are you using Open to LAN?
#1407 [15:28] <DarklyKnighted> Yes
#1408 [15:28] <Galaxy_2Alex> ??> ToxicPumpkin launcher/crash-log
#1409 [15:28] <Absol> ToxicPumpkin: We need to see your crash log, which appears after a crash.
#1410 [15:28] <Absol> ToxicPumpkin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1411 [15:28] * Ganodron_ [Ganodron_@notlogged] has joined #minecrafthelp
#1412 [15:29] <Galaxy_2Alex> DarklyKnighted, Right, when you open to LAN, it shows a port number, correct?
#1413 [15:29] <DarklyKnighted> Correct
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#1415 [15:29] * Ganodron [Ganodron@notlogged] has quit. (Ping timeout: 195 seconds)
#1416 [15:29] <Galaxy_2Alex> DarklyKnighted, On the other system, try to connect the IP "localhost:portNumber"
#1417 [15:29] * TacticalChan [TacticalChan@notlogged] has joined #minecrafthelp
#1418 [15:29] <Rigby> hello, i have just downloaded Windows 10 and i am trying to load up minecraft, everytime i do so, it crashes and says a bunch of information, i have followed the instructions that they (minecraft) have given me, i have done the DirectX thing that they asked me to do. i have the Ubuntu page and i just need help figuring out what i need to do with my system.
#1419 [15:30] * jeova [jeova@notlogged] has joined #minecrafthelp
#1420 [15:30] <Galaxy_2Alex> Rigby, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1421 [15:30] <DarklyKnighted> tried that but it times out.
#1422 [15:30] <Rigby> Yes here it is... http://paste.ubuntu.com/17991146/
#1423 [15:30] <Rigby> Yes here it is... http://paste.ubuntu.com/17991146/
#1424 [15:30] * jeova [jeova@notlogged] has left #minecrafthelp
#1425 [15:30] <Ganodron_> I deleted avira but he still does not go
#1426 [15:31] <ToxicPumpkin> http://paste.ubuntu.com/17991717/
#1427 [15:31] <Galaxy_2Alex> ??> Ganodron_ tools/hjt
#1428 [15:31] <Absol> Ganodron_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1429 [15:31] <Absol> Ganodron_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1430 [15:31] <TacticalChan> hello, i'm trying to open a LAN server... do both players have to have a mod installed for it to work
#1431 [15:31] <Galaxy_2Alex> TacticalChan, Yes.
#1432 [15:31] <Galaxy_2Alex> Rigby, One moment
#1433 [15:31] <Rigby> okay
#1434 [15:32] <Ganodron_> Minecraft or avira?
#1435 [15:32] <Galaxy_2Alex> Ganodron_, Sorry?
#1436 [15:32] <Ganodron_> which program?
#1437 [15:32] <Ganodron_> Absol
#1438 [15:32] <Galaxy_2Alex> Ganodron_, Run the program Absol just gave you.
#1439 [15:32] <TacticalChan> minecraft
#1440 [15:33] <Galaxy_2Alex> Rigby, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1441 [15:33] <Galaxy_2Alex> DarklyKnighted, I'm not sure, but it sounds like there is an issue with your router. Check if it's still configured correctly.
#1442 [15:33] <ToxicPumpkin> heres my crash log http://paste.ubuntu.com/17991717/
#1443 [15:34] <DarklyKnighted> okay I'll give that a try. Thanks.
#1444 [15:34] <Rigby> damn, i just started to like windows 10, yes im on a pc and it is a bit old, but anyways thanks for the help Galaxy_2Alex
#1445 [15:34] <Galaxy_2Alex> ToxicPumpkin, Is there nothing after that?
#1446 [15:34] <Ganodron_> sorry i do not quite understand ? should I copy the louncher log ?
#1447 [15:35] <Ganodron_> my English is not good, sorry
#1448 [15:35] <Galaxy_2Alex> ??> Ganodron_ tools/hjt
#1449 [15:35] <ToxicPumpkin> no thats all that was in my crash log
#1450 [15:35] <Absol> Ganodron_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1451 [15:35] <Absol> Ganodron_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1452 [15:35] <Galaxy_2Alex> Ganodron_, Follow the instructions Absol just gave you.
#1453 [15:35] * Rigby [Rigby@notlogged] has quit. (Quit: Web client closed)
#1454 [15:35] <Galaxy_2Alex> ToxicPumpkin, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1455 [15:36] <Ganodron_> ok , I have downloaded
#1456 [15:36] <Ganodron_> and now?
#1457 [15:37] <Galaxy_2Alex> Ganodron_, Absol gave you the instructions, please read and follow them.
#1458 [15:37] * DarklyKnighted [DarklyKnighted@notlogged] has quit. (Ping timeout: 195 seconds)
#1459 [15:37] <ToxicPumpkin> it says i need java 1.6.0
#1460 [15:38] <Galaxy_2Alex> ??> ToxicPumpkin win/java
#1461 [15:38] <Galaxy_2Alex> ??> ToxicPumpkin java
#1462 [15:38] <Absol> ToxicPumpkin: You can get Java 8 for most common platforms here: http://java.com/en/download/manual.jsp
#1463 [15:38] <Absol> ToxicPumpkin: If your platform is not listed here, see ?? java/1.8 for a full list of builds for Java 8.
#1464 [15:39] * ToxicPumpkin [ToxicPumpkin@notlogged] has quit. (Quit: Web client closed)
#1465 [15:40] * _POSEIDON___ [_POSEIDON___@notlogged] has joined #minecrafthelp
#1466 [15:41] <_POSEIDON___> hi
#1467 [15:41] <Galaxy_2Alex> _POSEIDON___, Hello
#1468 [15:41] <_POSEIDON___> why is your name red
#1469 [15:41] <Galaxy_2Alex> _POSEIDON___, Because I am talking to you.
#1470 [15:42] <_POSEIDON___> oh. well, i cant login to my account. i was just playing when suddenly my game went to invailed session
#1471 [15:43] <Galaxy_2Alex> _POSEIDON___, On your launcher, click on "Switch Account", then log out of your account, restart your launcher and log in again.
#1472 [15:43] <_POSEIDON___> so i was like "oh, ill just relog" so i try to relog, but then i need to log in. so i do my email and password and it doesent work. i try about 2 more times then i go to find help
#1473 [15:43] <_POSEIDON___> k i will try
#1474 [15:44] <Ganodron_> Absol I have downloaded the program what now?
#1475 [15:44] <_POSEIDON___> thx Galaxy_2Alex
#1476 [15:44] <Galaxy_2Alex> Ganodron_, Absol already told you what to do with it.
#1477 [15:45] <_POSEIDON___> i thought i was going to habe to wait 30 mins like last time O_o
#1478 [15:45] <Ganodron_> ok sorry habs not seen I will send it to him by pm ?
#1479 [15:45] <Ganodron_> did*
#1480 [15:46] <Galaxy_2Alex> Ganodron_, No, Absol is a bot. Send it into this chat.
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#1489 [15:53] * joshua is now known as Guest94055
#1490 [15:54] <haru> im having trouble starting minecraft because of outdated driver.
#1491 [15:54] <Galaxy_2Alex> haru, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1492 [15:54] <haru> http://paste.ubuntu.com/17992712/
#1493 [15:54] <Guest94055> what does this error and what can I do? java.net.connectexception connection timed out no further information
#1494 [15:55] <Galaxy_2Alex> Guest94055, What Antivirus program are you using?
#1495 [15:55] <Galaxy_2Alex> haru, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1496 [15:55] <haru> ok thank you
#1497 [15:55] <Guest94055> no I uninstalled it
#1498 [15:55] <Galaxy_2Alex> ??> Guest94055 tools/ght
#1499 [15:55] <Galaxy_2Alex> ??> Guest94055 tools/hjt
#1500 [15:55] <Absol> Guest94055: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1501 [15:55] <Absol> Guest94055: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1502 [15:56] * haru [haru@notlogged] has quit. (Client Quit)
#1503 [15:57] <Guest94055> where can I send the report to? Pn ?
#1504 [15:57] <Galaxy_2Alex> Guest94055, Just put it into this chatroom
#1505 [16:00] * Tharoo [Tharoo@notlogged] has joined #minecrafthelp
#1506 [16:01] <Tharoo> hello i need help
#1507 [16:01] <Galaxy_2Alex> Tharoo, Hello.
#1508 [16:01] <Tharoo> my english is not so good i hope you understand me
#1509 [16:01] <Galaxy_2Alex> Tharoo, I will try my best.
#1510 [16:01] <Tharoo> ok i will buy minecraft but it not works
#1511 [16:02] <Galaxy_2Alex> Tharoo, Why doesn't it work?
#1512 [16:03] <Tharoo> he is writing " order is abandoned "
#1513 [16:03] <Galaxy_2Alex> Tharoo, I assume it's on German. What's the message in that language?
#1514 [16:04] <Tharoo> bestellung wird aufgegeben
#1515 [16:04] <Galaxy_2Alex> Tharoo, "Bestellung aufgeben" means "Place an order" as well.
#1516 [16:05] <Galaxy_2Alex> Tharoo, How long have you been waiting?
#1517 [16:05] <Tharoo> long
#1518 [16:05] <Tharoo> very long
#1519 [16:05] <Galaxy_2Alex> Tharoo, Did you get any E-Mail from Mojang?
#1520 [16:05] <Tharoo> 30 min
#1521 [16:05] <Tharoo> but i will play it :(
#1522 [16:06] <Tharoo> hello ?
#1523 [16:07] <Galaxy_2Alex> Tharoo, Have you received any email from Mojang?
#1524 [16:08] <Tharoo> no
#1525 [16:08] <Galaxy_2Alex> Tharoo, Try to place the order again.
#1526 [16:08] <Tharoo> i do it many times
#1527 [16:08] <Galaxy_2Alex> Tharoo, Try a different Internet Browser.
#1528 [16:09] <Tharoo> ok
#1529 [16:11] <Tharoo> same
#1530 [16:12] <Galaxy_2Alex> Tharoo, Are you buying it on http://minecraft.net/?
#1531 [16:12] <Tharoo> y
#1532 [16:12] <Tharoo> for a friend
#1533 [16:12] <Galaxy_2Alex> Tharoo, Oh, so you want to buy a gift code?
#1534 [16:13] <Tharoo> no
#1535 [16:13] * Gabriel [Gabriel@notlogged] has joined #minecrafthelp
#1536 [16:13] <Tharoo> he made a acc and will buy it
#1537 [16:13] <Tharoo> but it dosent work
#1538 [16:14] * kevin-kelvin1213 [kevin-kelvin1213@notlogged] has joined #minecrafthelp
#1539 [16:16] <Galaxy_2Alex> Tharoo, Okay, it might be easier to buy a gift code on your current main account: https://account.mojang.com/buy/minecraft?agent=minecraft
#1540 [16:16] <Tharoo> ok
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#1545 [16:24] * hey [hey@notlogged] has joined #minecrafthelp
#1546 [16:25] <hey> hey ok so every time i open minecraft it says its downloading an update but minecraft doesnt open it just downloads the update
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#1548 [16:26] <hey> minecraft wont open
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#1567 [16:33] <elice> updating pixels. my dixdag did not prompt any updates
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#1570 [16:38] * michael [michael@notlogged] has joined #minecrafthelp
#1571 [16:39] <michael> Hello, I have minecraft launcher 1.6.48 downloaded and whenever I press "play" nothing happens
#1572 [16:39] <MineCart> When I try to start my Minecraft Native Launcher, it attempts to update, then it says, "Unable to update Minecraft Native Launcher", and I'm on OS X.
#1573 [16:41] * jose [jose@notlogged] has joined #minecrafthelp
#1574 [16:41] <jose> pene
#1575 [16:41] <jose> peneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
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#1577 [16:42] <michael> Can anyone help?
#1578 [16:42] * kaiane [kaiane@notlogged] has joined #minecrafthelp
#1579 [16:42] <michael> I am unable to launch the game
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#1582 [16:48] <CubeTheThird> ??> michael launcher/game-output
#1583 [16:48] <Absol> michael: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1584 [16:48] <Absol> michael: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1585 [16:49] * Snoopierkid [Snoopierkid@notlogged] has joined #minecrafthelp
#1586 [16:49] * levi_ [levi_@notlogged] has joined #minecrafthelp
#1587 [16:50] <Snoopierkid> Hello?
#1588 [16:51] <Snoopierkid> Is anyone here?
#1589 [16:52] <CubeTheThird> Snoopierkid, about 160 people
#1590 [16:53] * Soccer [Soccer@notlogged] has joined #minecrafthelp
#1591 [16:53] <Soccer> Hello?
#1592 [16:53] * renato [renato@notlogged] has joined #minecrafthelp
#1593 [16:53] <CubeTheThird> hello Soccer
#1594 [16:54] <Soccer> Hey what's up CubeTheThird.
#1595 [16:54] <Soccer> Was Minecraft updated?
#1596 [16:54] <Soccer> The launcher?
#1597 [16:54] <renato> i can play multiplay java nullpointerexception 1.8
#1598 [16:54] <CubeTheThird> Soccer, I don't know about any updates. Why?
#1599 [16:54] <CubeTheThird> renato, does 1.10.2 work?
#1600 [16:54] <renato> dont know
#1601 [16:55] <CubeTheThird> renato, can you try then?
#1602 [16:55] <Soccer> I'm getting the can't update runtime Java error once again.
#1603 [16:55] <Snoopierkid> Oh well I tried Running my Minecraft on my Laptop and I Updated All my Drivers But it still wont Let me Play Any version Of Minecraft, can anyone Help?
#1604 [16:56] <CubeTheThird> Soccer, oh this happened before? what was the solution then?
#1605 [16:56] * Snowflake [Snowflake@notlogged] has joined #minecrafthelp
#1606 [16:56] <CubeTheThird> Snoopierkid, do you have a dxdiag report?
#1607 [16:56] * MineCart [MineCart@notlogged] has quit. (Quit: Web client closed)
#1608 [16:56] <Snoopierkid> Yea yea
#1609 [16:56] <Snoopierkid> http://paste.ubuntu.com/17995185/
#1610 [16:56] <Snoopierkid> There
#1611 [16:56] * lohmeier54 [lohmeier54@notlogged] has joined #minecrafthelp
#1612 [16:56] <Snowflake> How do you craft a name tag for a horse on Minecraft
#1613 [16:56] <CubeTheThird> Snowflake, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1614 [16:56] <CubeTheThird> oops
#1615 [16:56] <CubeTheThird> Snowflake, ignore that
#1616 [16:56] <CubeTheThird> Snoopierkid, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1617 [16:57] <Soccer> That's why i'm here haha, I can't remember.
#1618 [16:57] <CubeTheThird> Snowflake, you cannot craft nametags. You can find them in chests, or from fishing
#1619 [16:57] <CubeTheThird> Soccer, ok let's start from the obvious things then. what anti-virus and firewall software do you have?
#1620 [16:57] <Snoopierkid> Oh That Stinks
#1621 [16:57] <Soccer> Avast
#1622 [16:57] <CubeTheThird> Soccer, avast free?
#1623 [16:58] <Soccer> Yep
#1624 [16:58] <CubeTheThird> Soccer, ok then let's do a malware scan to start
#1625 [16:58] <lohmeier54> ok so on minecraft.net it keeps telling me to buy the game i have it
#1626 [16:58] <CubeTheThird> ??> Soccer av/adwcleaner
#1627 [16:58] <Absol> Soccer: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1628 [16:58] <Absol> Soccer: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1629 [16:58] <CubeTheThird> lohmeier54, what is your minecraft username?
#1630 [16:58] <Snoopierkid> Well Thanks Guys
#1631 [16:58] <Soccer> Ok so run a scan?
#1632 [16:58] <lohmeier54> lohmeier54
#1633 [16:58] * Snoopierkid [Snoopierkid@notlogged] has quit. (Quit: Web client closed)
#1634 [16:58] <CubeTheThird> Soccer, yes, with the tool Absol gave you
#1635 [16:59] <Soccer> Got it.
#1636 [16:59] <lohmeier54> i got it off of my freinds computer
#1637 [16:59] <CubeTheThird> lohmeier54, so you didn't purchase the game?
#1638 [17:00] <lohmeier54> my friend did and i copped the file
#1639 [17:00] <CubeTheThird> lohmeier54, ya that doesn't magically give you the full version of the game
#1640 [17:00] <lohmeier54> ok
#1641 [17:00] <Snowflake> Thanks
#1642 [17:01] <renato> hello
#1643 [17:01] <CubeTheThird> yes renato ?
#1644 [17:02] <Soccer> Do you have a download for a Mac?
#1645 [17:03] <renato> i have a problem with minecraft the problem is i cant play minecraft multyplay when i try to go on a server it show my this java nullpointerexception
#1646 [17:03] <CubeTheThird> Soccer, oh.. you're on mac eh..
#1647 [17:03] <CubeTheThird> renato, what anti-virus and firewall software do you have?
#1648 [17:03] <Soccer> Yeah
#1649 [17:03] <renato> can you help my _
#1650 [17:03] <CubeTheThird> Soccer, hmm in that case I'm now curious about avast. Are you able to temporarily disable it to test?
#1651 [17:05] * killerryan26 [killerryan26@notlogged] has joined #minecrafthelp
#1652 [17:05] <renato> mcafee lifesafe-internet security
#1653 [17:05] <Soccer> One sec
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#1655 [17:05] <CubeTheThird> renato, mcafee is a terrible anti-virus, and is known to cause all sorts of issues, including the one you have. I recommend you remove it and get something else, like Avast
#1656 [17:06] * alejandr81215 [alejandr81215@notlogged] has joined #minecrafthelp
#1657 [17:06] <renato> this is my antivirus
#1658 [17:06] * alejandr81215 [alejandr81215@notlogged] has quit. (Client Quit)
#1659 [17:07] <Soccer> Ok what would I need to disable?
#1660 [17:07] <renato> plz help my
#1661 [17:07] <CubeTheThird> Soccer, I'm not sure honestly. I've never used avast. If there are firewall settings, it would be that
#1662 [17:07] <CubeTheThird> renato, mcafee is a terrible anti-virus, and is known to cause all sorts of issues, including the one you have. I recommend you remove it and get something else, like Avast
#1663 [17:08] <Soccer> There is a web, file, or mail shield.
#1664 [17:08] * MylittlegamerxLV [MylittlegamerxLV@notlogged] has joined #minecrafthelp
#1665 [17:08] <CubeTheThird> Soccer, well if anything it would be web. I'm getting doubtful though :Z
#1666 [17:09] * MylittlegamerxLV [MylittlegamerxLV@notlogged] has quit. (Client Quit)
#1667 [17:09] <Soccer> Ok so disable, and then try downloading runtime?
#1668 [17:09] <CubeTheThird> Soccer, ya try that
#1669 [17:09] <CubeTheThird> Soccer, if not, we'll try using a different launcher
#1670 [17:10] <Soccer> Ok one sec.
#1671 [17:11] * Alicia [Alicia@notlogged] has joined #minecrafthelp
#1672 [17:12] <Alicia> Earlier today in this chat it was recommended that I try downloading minecraft onto my MAC using a link provided to Java. The download worked but the game froze after 3 minutes.
#1673 [17:13] <renato> ok donload avast now what i do now
#1674 [17:13] <CubeTheThird> Alicia, did it crash or anything? Any error messages?
#1675 [17:13] <CubeTheThird> renato, did you remove mcafee?
#1676 [17:13] <Alicia> No just froze
#1677 [17:13] * elice [elice@notlogged] has quit. (Quit: Web client closed)
#1678 [17:13] <Alicia> Had to do a hard shut off
#1679 [17:13] <renato> yes
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#1681 [17:14] <CubeTheThird> Alicia, did it just happen once, or does it happen consistently?
#1682 [17:14] <CubeTheThird> renato, ok, now reboot your computer and try again
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#1685 [17:15] <Soccer> Not sure what just happened there.
#1686 [17:17] <Soccer> It works thx.
#1687 [17:17] <Alicia> I can't get in to try again. When we log into our mojang account it is back to showing us the icon to download for Mac OS X. When I go back to the link I was given earlier for Java it is just to reinstall Java.
#1688 [17:17] <CubeTheThird> Soccer, awesome!
#1689 [17:17] <CubeTheThird> Alicia, oh, do you not have the file saved in your downloads or something?
#1690 [17:19] * renato [renato@notlogged] has quit. (Ping timeout: 195 seconds)
#1691 [17:19] <Alicia> When I click on it, it just takes me back into java download. When I click on the minecraft icon in my applications it just asks me to drag it onto the applications file icon. Then that gives me the "unable dmg" message.
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#1697 [17:21] <CubeTheThird> that's odd.. I wonder how it opened the first time
#1698 [17:21] * D1EG0GAMER2099 [D1EG0GAMER2099@notlogged] has joined #minecrafthelp
#1699 [17:21] <CubeTheThird> Alicia, to be sure, you installed java earlier right?
#1700 [17:21] <Alicia> yes
#1701 [17:22] <Alicia> Let me look in Finder and see if it is there. That is how I confirm the download, right?
#1702 [17:23] <CubeTheThird> Alicia, ya you should have java in your applications if I'm not mistaken
#1703 [17:23] * Shy is now known as SleepingShy
#1704 [17:24] <D1EG0GAMER2099> hello I need help
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#1706 [17:24] <Alicia> Okay. I found it there. Let me see if it freezes again. If it does, though, then I'll have to hard quit my computer so I'll let you know later!
#1707 [17:24] <CubeTheThird> D1EG0GAMER2099, with what?
#1708 [17:24] * karolhello544 [karolhello544@notlogged] has quit. (Ping timeout: 195 seconds)
#1709 [17:24] <CubeTheThird> Alicia, ok sure thing
#1710 [17:26] * LikeACheeseStick [LikeACheeseStick@notlogged] has joined #minecrafthelp
#1711 [17:26] <D1EG0GAMER2099> When I want to play minecraft me an error and I can not play
#1712 [17:27] <CubeTheThird> D1EG0GAMER2099, what does the error say?
#1713 [17:27] * Life [Life@notlogged] has joined #minecrafthelp
#1714 [17:27] <LikeACheeseStick> Hello, i just extended my Realm subscription, i payed, my money got withdrawn and the Realm now says its expired. Thanks
#1715 [17:28] <Life> How do i change my legacy minecraft account
#1716 [17:28] * Max [Max@notlogged] has joined #minecrafthelp
#1717 [17:28] <CubeTheThird> LikeACheeseStick, you'll have to contact Mojang about this
#1718 [17:28] <CubeTheThird> ??> LikeACheeseStick mojang/email
#1719 [17:28] <Absol> LikeACheeseStick: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1720 [17:28] <Absol> LikeACheeseStick: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1721 [17:28] <CubeTheThird> ??> Life account/migrate
#1722 [17:28] <Absol> Life: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1723 [17:29] <LikeACheeseStick> Thanks
#1724 [17:29] <Life> Im trying to migrate my account but i forgot my email i used to when i first bought the game
#1725 [17:29] <Max> ive tried every possible email, username or password and i still cant get onto my account, please help me
#1726 [17:29] <CubeTheThird> Life, do you have the transaction ID from your account purchase?
#1727 [17:29] * Minebummer [Minebummer@notlogged] has joined #minecrafthelp
#1728 [17:30] <CubeTheThird> Max, you'll have to contact Mojang for assistance with that
#1729 [17:30] <CubeTheThird> ??> Max mojang/email
#1730 [17:30] <Life> i have no idea, it was like 5 or 6 years ago
#1731 [17:30] <Absol> Max: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1732 [17:30] <Absol> Max: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1733 [17:30] <D1EG0GAMER2099> Ok the error is telling me that minecraft crash report and telling, Uhoh it look the game crashed! sorry for the incovenience
#1734 [17:31] <CubeTheThird> D1EG0GAMER2099, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1735 [17:31] <CubeTheThird> Life, what method of payment did you use?
#1736 [17:31] <Minebummer> Anyone having issues on minecraft PS3 with a failure to load message, and nothing saving?
#1737 [17:31] <Life> i don't know at all sorry
#1738 [17:31] <CubeTheThird> Minebummer, I recommend you ask on the minecraft forums about it: http://minecraftforum.net/forums
#1739 [17:31] <CubeTheThird> Life, either credit card or paypal?
#1740 [17:32] <Life> it was prob credit card
#1741 [17:32] <D1EG0GAMER2099> OK thanks
#1742 [17:32] * LikeACheeseStick [LikeACheeseStick@notlogged] has quit. (Ping timeout: 195 seconds)
#1743 [17:32] <CubeTheThird> Life, and you're saying you purchased it sometime between 2010 and 2011?
#1744 [17:32] <Life> or before that
#1745 [17:33] <CubeTheThird> ??> Life account/trans-id/DIBS
#1746 [17:33] <Life> I don't really remember when i bought the game
#1747 [17:33] <Absol> Life: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1748 [17:33] <Absol> Life: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1749 [17:33] <CubeTheThird> ??> Life mojang/email
#1750 [17:33] <Absol> Life: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1751 [17:33] <Absol> Life: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1752 [17:33] * krystalheights [krystalheights@notlogged] has joined #minecrafthelp
#1753 [17:33] <Life> ok
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#1760 [17:39] * D1EG0GAMER2099 [D1EG0GAMER2099@notlogged] has quit. (Quit: Web client closed)
#1761 [17:40] <john_1936> does anyone know why when i left click a compass i teleport to the block i was looking at and when i right click it i go through the wall im looking at,or the ground etc
#1762 [17:41] <CubeTheThird> john_1936, I assume you're using mods, or you're on some server?
#1763 [17:41] <john_1936> creating a server
#1764 [17:41] <CubeTheThird> john_1936, a modded server I imagine?
#1765 [17:42] <john_1936> vanilla with plugins
#1766 [17:42] <CubeTheThird> same difference
#1767 [17:42] <CubeTheThird> john_1936, I recommend you ask about it in #spigot, or on the minecraft forums
#1768 [17:43] <john_1936> ok
#1769 [17:43] <john_1936> ok
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#1772 [17:48] * sunekalson [sunekalson@notlogged] has joined #minecrafthelp
#1773 [17:50] <sunekalson> When i try to migrate my minecraft account to my mojang account it says it already has been migrated but it hasent and i cant do any thing whit my account anymore like plz mojang the support sucks as well
#1774 [17:50] <CubeTheThird> sunekalson, what is your minecraft username?
#1775 [17:50] <sunekalson> sunekalson
#1776 [17:51] <CubeTheThird> sunekalson, as far as I can tell, your account has already been migrated, and the name was changed in December
#1777 [17:51] <CubeTheThird> sunekalson, assuming you didn't change it, it's likely your account was compromised. You'll have to contact Mojang about this
#1778 [17:51] <CubeTheThird> ??> sunekalson mojang/email
#1779 [17:51] <Absol> sunekalson: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1780 [17:51] <Absol> sunekalson: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1781 [17:52] <sunekalson> i dont wanna wait a month on them
#1782 [17:52] <sunekalson> cuz this is just fuckign stupid
#1783 [17:52] <Absol> sunekalson: Please keep it civil
#1784 [17:52] <CubeTheThird> sunekalson, a month? their response time is currently like 4 days
#1785 [17:53] <sunekalson> still i dont wanna help cuz i always have problems since mojang started to fuck thing up with the accounts and shit
#1786 [17:53] * Absol kicked sunekalson from #minecrafthelp (Reason: unekalson :Keep it civilized, you are just a human)
#1787 [17:53] <CubeTheThird> um... ok then
#1788 [17:53] <Mustek> Typical case of "I've done nothing and I'm all out of ideas"
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#1791 [18:00] <Kaleb> It wont let me join minecraft and i tried everything yall said to do and it didnt work
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#1794 [18:01] <Kaleb> I tried every thing yall told me to do and it didnt work
#1795 [18:03] <Kaleb> and im really mad
#1796 [18:03] <Spasecul> Hola,tengo una pregunta es que en minecraft pe 0.15.0 no puedo jugar en multijugador y dece enmla pantalla verifique cuenta xbox live pero no me da opciones de verigicacion en xbox live
#1797 [18:04] <Kaleb> i dont speak spanish
#1798 [18:04] <Spasecul> Y yo no ingles
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#1803 [18:05] <Kaleb> I tried every thing yall told me to do and it didnt work
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#1827 [19:08] <Guest1855> I am wondering if my computer is to old to run minecraft it is a windows vista
#1828 [19:09] <Peanut01> Hi i downloaded a mod today and it is not showing up in the game. What should i do?
#1829 [19:09] <Guest1855> when i try to load the game it comes up with a screen telling me it failed to minidump
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#1832 [19:11] <Peanut01> I have also downloaded other mods too but no matter what it wont let me play any mods the mod i want to play right now is called style and I deleted the other mods to see if that would work but it is not. How can I be able to play mods, also my server is 1.10
#1833 [19:12] <Peanut01> So what should I do to play my mods?
#1834 [19:14] <Rikairchy> ??> Peanut01 mods
#1835 [19:14] <Absol> Peanut01: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1836 [19:14] <Absol> Peanut01: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1838 [19:14] <Peanut01> Mmkk
#1839 [19:14] <Peanut01> Mmkk
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#1849 [19:26] <MightyMaster125> I understand that a couple of days ago you released an update for Minecraft xbox 360 edition that added minigames or battle mode. Then about two or three days after that you added another update to do something I'm not truly sure yet but that second update messed up my whole game. Whenever I go in it will sometimes sign me out saying "could not connect to server exiting to menu." Then I can sign back into minecraft without turning my Xbox off
#1850 [19:26] <MightyMaster125> Fix that
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#1852 [19:30] <Piplez> Hello me and my friend are having some troubles when we go into minecraft everythings fine and than we try to go into mineplex or hypixel and than it glitches out and goes to this white screen saying A fatal error has been detected by the java runtime enviroment
#1853 [19:32] <Piplez> Unablr to play unknown sound event
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#1856 [19:38] <Rikairchy> lol
#1857 [19:38] <Rikairchy> "fix that"
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#1863 [19:47] <Mikele_McFreeplay> do you guys help with spigot, its not plugin related
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#1865 [19:49] <Mikele_McFreeplay> if so then i have a problem. as far as i have looked, this shouldnt be happining but it does.
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#1867 [19:49] <Mikele_McFreeplay> my log said that my server stoped responding, but with everything that came after it dosnt seem to have a reson
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#1872 [19:51] <Mikele_McFreeplay> heres a paste
#1873 [19:51] <Mikele_McFreeplay> http://pastebin.com/sb4CU67z
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#1883 [19:54] <Piplez> When I try to connect to a server or single player world. Minecraft crashes giving me little or no infrmation as to why.
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#1885 [19:55] <Piplez> this has been hapening with alot of people
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#1887 [19:55] <Piplez> When I try to connect to a server or single player world. Minecraft crashes giving me little or no infrmation as to why.
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#1889 [19:56] <Piplez> this issue has been happening to alot of people including my friend
#1890 [19:56] <Piplez> When I try to connect to a server or single player world. Minecraft crashes giving me little or no infrmation as to why.
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#1892 [19:58] <CheeseTar> hello?
#1893 [19:58] <Piplez> hi
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#1895 [19:58] <CheeseTar> so i have a question about mcpe 0.15 and im wondering if anyone has a fix
#1896 [19:58] <Piplez> there has been an issue with minecraft
#1897 [19:58] <Piplez> so When I try to connect to a server or single player world. Minecraft crashes giving me little or no infrmation as to why.
#1898 [19:58] <CheeseTar> i cant host a world in minecraft windows 10 edition beta
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#1904 [20:00] <Guest54434> I got hacked is there a way for me to get the ip that logged in
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#1906 [20:01] <JocelynRL> Usernames
#1907 [20:01] <JocelynRL> Usernames
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#1909 [20:01] <AndresFlamenco> Hi! I bought Minecraft Windows 10 Beta Edition last november. Everything fine, play between my PC and android devices. My kids very happy! But, after last update 0.15.0, in my PC the game crashes after the Mojang first screen. I contact Xbox support and Windows 10 suppoert, but, they cant solve it. I try uninstall and reinstall the game several times. Logout and login again in the Windows Store. Nothing. Anybody can help me, please?
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#1919 [20:19] <Pallydyn> http://paste.ubuntu.com/18003665/
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#1923 [20:23] <mrmrman> Okay, so, with the new launcher update, my game won't update. it just says Unable to update the Minecraft Native Launcher. I've tried multiple times, and restarted my computer. On a Mac
#1924 [20:24] <mrmrman> so what can i do
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#1926 [20:25] <mrmrman> Anyone? Launcher not working?
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#1929 [20:34] <Toontown0909> Hello everyone! Am wondering, does anyone know if its possible to add 2 minecraft accounts to the same email, or to change the email registered to a minecraft account you own?
#1930 [20:34] <GreyVulpine> The former, no. The latter, yes.
#1931 [20:34] <Toontown0909> Do you know where I go to change the email associated with my account?
#1932 [20:35] <GreyVulpine> Through your mojang account at https://account.mojang.com/
#1933 [20:36] <Toontown0909> Ok, thank you for your help!
#1934 [20:36] <Toontown0909> Have an awesome day! :)
#1935 [20:36] * GreyVulpine tips hat
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#1940 [20:43] <ElBarto> I don't know the manufacturer of my computer and I need to know to play Minecraft. (Here is my URL: http://paste.ubuntu.com/18004485/) Thanks!
#1941 [20:43] <ElBarto> I don't know the manufacturer of my computer and I need to know to play Minecraft. (Here is my URL: http://paste.ubuntu.com/18004485/) Thanks!
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#1944 [20:46] <Abbi> How do you fix Minecraft randomly pausing in 1.9.4? I can't quite figure out how to fix this.
#1945 [20:47] * TBDTamela [TBDTamela@notlogged] has joined #minecrafthelp
#1946 [20:47] <xola> get your cat off the keyboard
#1947 [20:48] <Abbi> There's no cat on the keyboard. It randomly does it while I try to walk or run around.
#1948 [20:48] <xola> something is pressing a button somwhere
#1949 [20:48] <TBDTamela> I have windows 8.1 and downloaded minecraft pc edition. It keeps crashing after a few seconds of entering a world. Error message is "minecraft java platform SE binary has stopped working"
#1950 [20:48] * Toontown0909 [Toontown0909@notlogged] has joined #minecrafthelp
#1951 [20:49] <Toontown0909> Hi! Im back again. Was wondering, do you know if its possible to attach a phone number to my minecraft/mojang account so that I can recover it if i lose access to the email address?
#1952 [20:49] <xola> fresh install from official downloader? TBDTamela ?
#1953 [20:50] <xola> there's security questions.
#1954 [20:50] <TBDTamela> yes. I've uninstalled and reinstalled
#1955 [20:50] <xola> https://account.mojang.com/me/secure
#1956 [20:50] <xola> did you uninstall java?
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#1958 [20:50] <swagger> I GOT A PROBLEM
#1959 [20:51] <xola> I SEE, caps LOCK OFF
#1960 [20:51] <swagger> with the drivers
#1961 [20:51] <Toontown0909> Thank you Xola
#1962 [20:51] <Toontown0909> Have a great day! :)
#1963 [20:51] <xola> enjoy
#1964 [20:51] <Toontown0909> You too!
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#1966 [20:51] <swagger> hello the drivers
#1967 [20:52] <xola> ??> swagger paste
#1968 [20:52] <Absol> swagger: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1969 [20:52] <swagger> here you go http://paste.ubuntu.com/18004368/
#1970 [20:52] <xola> ??> swagger dxdiag
#1971 [20:52] <xola> ??> swagger win/dxdiag
#1972 [20:52] <Absol> swagger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1973 [20:53] <swagger> thank you
#1974 [20:53] <swagger> i already that
#1975 [20:53] * XxShadowGamersxX [XxShadowGamersxX@notlogged] has joined #minecrafthelp
#1976 [20:54] <xola> where is your link swagger ?
#1977 [20:54] <XxShadowGamersxX> o
#1978 [20:54] <swagger> here http://paste.ubuntu.com/18004368/
#1979 [20:54] <xola> thanks
#1980 [20:54] <swagger> welcome
#1981 [20:55] <xola> you have integrated graphics
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#1985 [20:55] <XxShadowGamersxX> guys
#1986 [20:55] <swagger> what it means
#1987 [20:55] <xola> searching for drivers swagger
#1988 [20:56] <ethanzhm> When I try to launch my game, it just says Failed to update minecraft native launcher
#1989 [20:56] <swagger> ?
#1990 [20:56] <ethanzhm> is anybody else having this problem or is there a fix to it or what
#1991 [20:56] <swagger> whats integrated graphics?
#1992 [20:56] <TBDTamela> xola - I just repaired it, went through the passwords again. still not working. java is uninstalled. Still getting SE binary error.
#1993 [20:56] <xola> there is another "magic launcher"
#1994 [20:57] <swagger> you fix it?
#1995 [20:57] <ethanzhm> When I try to launch my game, it just says Failed to Update Minecraft Native Launcher...Can anyone help?
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#1997 [20:57] <xola> TBDTamela http://www.minecraftforum.net/forums/archive/legacy-support/1833759-java-platform-se-binary-has-stopped-working
#1998 [20:58] <xola> ethanzhm https://bugs.mojang.com/browse/MCL-3404
#1999 [20:58] <ethanzhm> thanks ill see
#2000 [20:58] <ethanzhm> if this works
#2001 [20:58] <swagger> find the drives yet?
#2002 [20:58] <xola> still looking
#2003 [20:59] <xola> hp is a dead company I think
#2004 [20:59] <swagger> really?
#2005 [20:59] <ethanzhm> that doesn't help its just a bunch of the same erroe
#2006 [20:59] <ethanzhm> error*
#2007 [20:59] <XxShadowGamersxX> help when i start the launcher and enter in an server or Single Player my minecraft crash and i check on Launcher Log: [03:56:32 ERROR]: Game ended with bad state (exit code -1073740940)
#2008 [20:59] <ethanzhm> When I try to launch my game, it just says Failed to Update Minecraft Native Launcher...I tried the website xola gave me, but it didn't work.
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#2010 [21:00] <swagger> hp is dead company?
#2011 [21:00] <xola> I'd try running the official installer
#2012 [21:00] <XxShadowGamersxX> help when i start the launcher and enter in an server or Single Player my minecraft crash and i check on Launcher Log: [03:56:32 ERROR]: Game ended with bad state (exit code -1073740940)
#2013 [21:00] <ethanzhm> The official installer?
#2014 [21:00] <xola> this looks like it swagger http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=402165
#2015 [21:00] <xola> ethanzhm https://minecraft.net/en/download/
#2016 [21:01] <XxShadowGamersxX> an help?
#2017 [21:01] <XxShadowGamersxX> help when i start the launcher and enter in an server or Single Player my minecraft crash and i check on Launcher Log: [03:56:32 ERROR]: Game ended with bad state (exit code -1073740940)
#2018 [21:01] <XxShadowGamersxX> help when i start the launcher and enter in an server or Single Player my minecraft crash and i check on Launcher Log: [03:56:32 ERROR]: Game ended with bad state (exit code -1073740940)
#2019 [21:01] * Lord_Ralex kicked XxShadowGamersxX from #minecrafthelp (Reason: xShadowGamersxX :XxShadowGamersxX)
#2020 [21:01] <ethanzhm> I know. I've tried the legacy launcher and the new one, both don't work.
#2021 [21:01] <ethanzhm> well the legacy does
#2022 [21:02] <ethanzhm> but thats the legacy i need the newer one
#2023 [21:02] <swagger> now what? @xola
#2024 [21:02] <ethanzhm> @xola what do i do
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#2026 [21:03] <xola> might need to paste the error log
#2027 [21:03] <ethanzhm> Okay.
#2028 [21:03] <swagger> who?
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#2030 [21:03] <xola> swagger, did you get updated drivers from there?
#2031 [21:03] <ethanzhm> How do I get the error log? I deleted my minecraft and minecraft launcher folders earlier for a fresh start lol
#2032 [21:03] <xola> swagger http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=402165
#2033 [21:03] <swagger> not yet
#2034 [21:04] <xola> oem computers are always to blame for your problems
#2035 [21:04] <xola> swagger, windows 7 isn't even listed
#2036 [21:05] <ethanzhm> @xola what can i do? to fix my launcher?
#2037 [21:05] <xola> looks like your machine is too old
#2038 [21:05] <swagger> i know
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#2040 [21:05] <xola> ethanzhm get java uninstalled, and minecraft uninstalled. reinstall from official installer then paste log from error tab
#2041 [21:06] <ethanzhm> ok how do i uninstall java
#2042 [21:06] <ethanzhm> nvm
#2043 [21:06] <xola> http://www.java.com/en/download/help/uninstall_java.xml
#2044 [21:06] * wrt [wrt@notlogged] has quit. (Client Quit)
#2045 [21:06] <swagger> @xola I know and now what
#2046 [21:06] * we [we@notlogged] has joined #minecrafthelp
#2047 [21:07] <xola> have you ever ran minecraft on that system?
#2048 [21:07] <swagger> who me?
#2049 [21:07] <xola> yes
#2050 [21:07] <swagger> i tried but it crashes before it even opens
#2051 [21:07] * Coelho_Br [Coelho_Br@notlogged] has joined #minecrafthelp
#2052 [21:07] <xola> drivers being the problem and on an OEM system. you're updated above what they provided
#2053 [21:07] <swagger> who me?
#2054 [21:08] <xola> looks like your computer is too old swagger
#2055 [21:08] * damian [damian@notlogged] has quit. (Client Quit)
#2056 [21:08] <swagger> dang
#2057 [21:08] <swagger> thats it
#2058 [21:08] <xola> you might go back to XP
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#2062 [21:09] <xola> idk, it's only showing up to XP for supported OS and Microsoft has stopped support for XP
#2063 [21:09] <swagger> will minecraft even work on xp?
#2064 [21:09] <xola> maybe. idk what version
#2065 [21:09] <swagger> newest version of minecraft
#2066 [21:09] <ethanzhm> working on reinstalling everything
#2067 [21:10] <xola> https://minecraft.net/en/download/
#2068 [21:10] <ethanzhm> ik
#2069 [21:10] <swagger> thanks xola rip my dreams
#2070 [21:10] <xola> driver support only goes to XP. it's integrated graphics
#2071 [21:10] <xola> you need to upgrade
#2072 [21:11] <xola> you might be able to add a dedicated GPU
#2073 [21:11] <swagger> add a gpu?
#2074 [21:11] * daniel__ [daniel__@notlogged] has joined #minecrafthelp
#2075 [21:11] <xola> dedicated graphics card.
#2076 [21:11] <xola> those old machines usually need other upgrades too though
#2077 [21:12] <swagger> im right back
#2078 [21:12] <xola> I know we had an old minecraft on an XP machine though
#2079 [21:12] * we [we@notlogged] has quit. (Quit: Web client closed)
#2080 [21:16] <ethanzhm> third time downloading runtime and I've only opened it once
#2081 [21:17] <ethanzhm> Unable to update the minecfraft native launcher AGAIN
#2082 [21:17] <ethanzhm> minecraft*
#2083 [21:17] <xola> ok. what version is your launcher?
#2084 [21:17] <ethanzhm> i don't know
#2085 [21:17] <ethanzhm> i deleted it to reinstall
#2086 [21:17] <ethanzhm> it was the latest until this update came out
#2087 [21:17] <ethanzhm> it was the latest version
#2088 [21:18] * Abbi [Abbi@notlogged] has quit. (Ping timeout: 195 seconds)
#2089 [21:18] <xola> last I saw it was like 1.6.1 or something
#2090 [21:18] <ethanzhm> yeah 1.6.6.1 it was that I'm pretty sure
#2091 [21:18] * tntgamerjpbr [tntgamerjpbr@notlogged] has joined #minecrafthelp
#2092 [21:18] <xola> forums may have just the launcher somewhere. searching
#2093 [21:18] <ethanzhm> k
#2094 [21:18] <ethanzhm> k
#2095 [21:19] * tntgamerjpbr [tntgamerjpbr@notlogged] has left #minecrafthelp
#2096 [21:19] <xola> do you run antivirus software?
#2097 [21:19] <ethanzhm> ya but minecraft worked just fine before but how would i check just in case
#2098 [21:19] <xola> without seeing the error log, it's hard to know what is happening
#2099 [21:19] <ethanzhm> ok
#2100 [21:19] <ethanzhm> let m,e c heck my antivirus\
#2101 [21:19] <ethanzhm> let me check my antivirus*
#2102 [21:19] <xola> antivirus software is usually to blame
#2103 [21:19] <ethanzhm> k
#2104 [21:20] <xola> I saw that people say "Avast" is better
#2105 [21:21] <xola> most people use AVG and have problems
#2106 [21:21] <xola> I've seen problems with every A/V I've tried
#2107 [21:23] * Toontown0909 [Toontown0909@notlogged] has quit. (Quit: Web client closed)
#2108 [21:23] <ethanzhm> i have avast
#2109 [21:23] <ethanzhm> i don't know where to find the programs its blocking lol
#2110 [21:25] <xola> antivirus software likes to suspect every updated program as malicious.
#2111 [21:26] <xola> it's why every A/V is garbage. disable it and try again
#2112 [21:27] * ethanzhm [ethanzhm@notlogged] has quit. (Ping timeout: 195 seconds)
#2113 [21:28] * swagger [swagger@notlogged] has quit. (Ping timeout: 195 seconds)
#2114 [21:30] * ethanzhm [ethanzhm@notlogged] has joined #minecrafthelp
#2115 [21:30] <ethanzhm> Zola?
#2116 [21:30] <ethanzhm> xola
#2117 [21:30] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2118 [21:31] <xola> hola
#2119 [21:31] <ethanzhm> ok hi
#2120 [21:31] <ethanzhm> i can't find if avast is blocking it or noit
#2121 [21:31] <ethanzhm> not*
#2122 [21:32] <urielsalis> ethanzhm, you are getting null pointer exception?
#2123 [21:32] <ethanzhm> no
#2124 [21:32] <urielsalis> ethanzhm, you have a crash report?
#2125 [21:32] <ethanzhm> when trying to update the launcher, it says Unable to update Minecraft Native Launcher\
#2126 [21:32] <ethanzhm> no i do not
#2127 [21:32] <urielsalis> ethanzhm, and you only have Avast as AV?
#2128 [21:32] <ethanzhm> yup
#2129 [21:32] <ethanzhm> and the given mac av
#2130 [21:33] <urielsalis> ethanzhm, mac av?
#2131 [21:33] <ethanzhm> well if mac comes preinstalled with a av i have it
#2132 [21:33] <urielsalis> ethanzhm, uninstall Avast then
#2133 [21:33] <ethanzhm> if it doesn't then i dont
#2134 [21:33] <ethanzhm> um
#2135 [21:33] <ethanzhm> well I'm pretty sure it doesnt
#2136 [21:33] <ethanzhm> I'm just saying if it did i have it
#2137 [21:33] <ethanzhm> because I'm running on an iMac
#2138 [21:33] <urielsalis> ethanzhm, can you uninstall Avast please?
#2139 [21:34] <ethanzhm> Sure...? Why?
#2140 [21:34] <xola> I thought you had Windows
#2141 [21:34] <ethanzhm> no sorry
#2142 [21:34] <xola> antivirus is the cause of 99% of people's problems
#2143 [21:34] * vegettagaymer [vegettagaymer@notlogged] has joined #minecrafthelp
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#2145 [21:35] <urielsalis> xola, (more drivers than anything, but second in quantity of issues=
#2146 [21:35] <ethanzhm> anyway
#2147 [21:35] <xola> not just minecraft
#2148 [21:35] <xola> any updating of software
#2149 [21:36] <ethanzhm> Okay, so, anyway, what can I do? Currently I don't have java installed...should I reinstall?
#2150 [21:36] <xola> installer should have installed it
#2151 [21:36] <ethanzhm> nope
#2152 [21:36] <urielsalis> ethanzhm, and the minecraft launcher downloads it itself
#2153 [21:36] <xola> I don't think the launcher would run without it
#2154 [21:36] <urielsalis> ethanzhm, wait, it crashes while installing?
#2155 [21:36] <ethanzhm> yeah!
#2156 [21:36] <ethanzhm> I never even see the launcher@!
#2157 [21:37] <ethanzhm> never get to login to it!
#2158 [21:37] <xola> ok
#2159 [21:37] <urielsalis> ethanzhm, I have an idea of what is it, but only seen it happen on Windows
#2160 [21:37] <ethanzhm> hm
#2161 [21:37] <ethanzhm> ok
#2162 [21:37] <ethanzhm> I'm sure i can navigate
#2163 [21:37] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#2164 [21:37] <urielsalis> ethanzhm, one sec, I have to search for the bug report agian
#2165 [21:37] <ethanzhm> k
#2166 [21:37] <xola> https://bugs.mojang.com/browse/MCL-24
#2167 [21:37] <urielsalis> xola, nono, I reported it myself some time ago
#2168 [21:38] <ethanzhm> well, it doesn't crash my mac, but the launcher just doesn't launch and the launcher update closes then i click close (duh) lol
#2169 [21:38] <urielsalis> xola, https://bugs.mojang.com/browse/MCL-4563?filter=-2
#2170 [21:39] <ethanzhm> can't login
#2171 [21:39] * kevin-kelvin1213 [kevin-kelvin1213@notlogged] has joined #minecrafthelp
#2172 [21:39] <ethanzhm> this is the third time its "downloading runtime" and I've only launched the updater once
#2173 [21:39] <urielsalis> ethanzhm, what version of Java you downloaded?
#2174 [21:39] <ethanzhm> don't currently have java installed
#2175 [21:39] * AndresFlamenco [AndresFlamenco@notlogged] has quit. (Ping timeout: 195 seconds)
#2176 [21:39] <ethanzhm> but when i do install, its java 8 update 91
#2177 [21:39] <urielsalis> ethanzhm, but which one you downloaded to install(that crashed udring the install like you said)
#2178 [21:40] <ethanzhm> i don't know what crcp version is
#2179 [21:40] <urielsalis> ethanzhm, you had admin rights on that pc?
#2180 [21:40] <ethanzhm> yeah I'm on my personal account its my computer anyway
#2181 [21:40] <ethanzhm> i have "Admin privileges:
#2182 [21:40] <ethanzhm> "*
#2183 [21:41] <urielsalis> ethanzhm, please download and install http://javadl.oracle.com/webapps/download/AutoDL?BundleId=207766 and tell me what does it say when it crashes
#2184 [21:41] <ethanzhm> Unable to Update the Minecraft Native Launcher\
#2185 [21:41] <ethanzhm> without java that is what it says
#2186 [21:41] <urielsalis> ethanzhm, the java install, not minecraft
#2187 [21:41] <xola> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2701055-unable-to-update-native-launcher-macintosh
#2188 [21:42] <ethanzhm> <xola> that doesn't have a solution
#2189 [21:42] <xola> yeah, that'a s recent one http://www.minecraftforum.net/search?search=update+launcher
#2190 [21:42] * kevin-kelvin1213 [kevin-kelvin1213@notlogged] has quit. (Ping timeout: 195 seconds)
#2191 [21:43] <urielsalis> xola, that error is pretty common
#2192 [21:43] <ethanzhm> guys i have to brb real quick but if you want to keep talking about this its fine ill brb soon
#2193 [21:43] <ethanzhm> javas installed. brb
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#2195 [21:51] <ethanzhm> ok back java installed
#2196 [21:52] <xola> ??>> ethanzhm mac/software-update
#2197 [21:52] <urielsalis> xola, no need for dual >, but whatever :P
#2198 [21:52] <ethanzhm> i don't think you guy
#2199 [21:52] <ethanzhm> oops sorry
#2200 [21:52] <ethanzhm> \lets see here
#2201 [21:53] <ethanzhm> no current updates for mac os x
#2202 [21:53] <xola> good
#2203 [21:53] <xola> stay up to date as much as possible
#2204 [21:53] <ethanzhm> ya i do
#2205 [21:53] <xola> so does your launcher work now?
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#2207 [21:53] <ethanzhm> let me see
#2208 [21:54] <ethanzhm> its says updating minecraft
#2209 [21:54] <ethanzhm> downloading runtime
#2210 [21:54] <xola> looks like you just needed java then
#2211 [21:55] <ethanzhm> well lets see
#2212 [21:55] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2213 [21:55] <ethanzhm> because it did this without java too
#2214 [21:55] <ethanzhm> and the download restarted
#2215 [21:55] <xola> if your a/v doesn't block the updates
#2216 [21:57] <ethanzhm> roughly halfway through the second time of downloading
#2217 [21:57] <xola> what happened?
#2218 [21:57] <ethanzhm> once it got to the end of downloading, it restarted.
#2219 [21:58] <xola> oh there are multiple things to download
#2220 [21:58] <ethanzhm> now its paused at the end of the second downloading
#2221 [21:58] <xola> let it do it's thing
#2222 [21:58] <ethanzhm> i know just updating you
#2223 [21:58] <ethanzhm> and third time
#2224 [21:59] <xola> updates and updated updates
#2225 [21:59] <ethanzhm> lol yeah
#2226 [22:01] <ethanzhm> Unable to update the minecraft native launcher AGAIN
#2227 [22:01] <xola> hmm, did it crash the window out?
#2228 [22:01] <ethanzhm> when i clicked okay it closed it, yeah
#2229 [22:01] <xola> so you can't get the error log?
#2230 [22:01] <ethanzhm> no
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#2232 [22:02] <ethanzhm> I really don't know what to do ;(
#2233 [22:03] <xola> ??> ethanzhm mac/gatekeeper
#2234 [22:03] <Absol> ethanzhm: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#2235 [22:03] <Absol> ethanzhm: This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
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#2237 [22:04] <ethanzhm> I'm not downloading Gatekeeper. That didn't affect Minecraft before.
#2238 [22:04] <ethanzhm> I mean disabling it*
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#2241 [22:04] <xola> grasping at straws. I'd like to see if there's a log file somewhere
#2242 [22:05] <xola> http://java.com/en/download/help/minecraft_error.xml
#2243 [22:05] * Favio0702jkl [Favio0702jkl@notlogged] has quit. (Client Quit)
#2244 [22:06] <ethanzhm> I don't know how to update my drivers
#2245 [22:08] <ethanzhm> all of the updates are for windows
#2246 [22:08] <xola> ??> ethanzhm mac/software-update
#2247 [22:08] <Absol> ethanzhm: You need to install all available Software Updates available for your Mac.
#2248 [22:08] <Absol> ethanzhm: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#2249 [22:09] <ethanzhm> i already told you there are no updates
#2250 [22:09] <xola> ??> ethanzhm mac/profile
#2251 [22:09] <Absol> ethanzhm: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#2252 [22:09] <Absol> ethanzhm: Please create a new system account (System Preferences => Accounts), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
#2253 [22:09] <ethanzhm> ok
#2254 [22:09] <ethanzhm> ill try that
#2255 [22:09] <xola> going through the possibilities
#2256 [22:09] <ethanzhm> because thats actually reasonable
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#2258 [22:09] <ethanzhm> one sec
#2259 [22:09] <ethanzhm> ill log in as guest brb
#2260 [22:11] <xola> you mentioned a iMac antivirus or firewall. I'd disable that stuff
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#2264 [22:24] <ameigirl> I am having an issue using Minecraft on my computer. It will not let me play the game
#2265 [22:24] <xola> windows?
#2266 [22:24] <ameigirl> Windows 10
#2267 [22:25] <xola> ??> ameigirl win/dxdiag
#2268 [22:25] <Absol> ameigirl: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2269 [22:25] <ameigirl> I already tried and its not working
#2270 [22:26] * Jalison_Games_ [Jalison_Games_@notlogged] has joined #minecrafthelp
#2271 [22:26] <xola> ??> ameigirl win/dxdiag/bat
#2272 [22:26] <Absol> ameigirl: Please download this file and run it. After a while it will show you a text file. Paste the contents onto http://paste.ubuntu.com and give us the URL the site takes you to.
#2273 [22:26] * Jalison_Games_ [Jalison_Games_@notlogged] has quit. (Client Quit)
#2274 [22:26] <Absol> ameigirl: DxDiag Collector for Windows: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2275 [22:26] * ethanzhm [ethanzhm@notlogged] has joined #minecrafthelp
#2276 [22:27] <ethanzhm> hello again
#2277 [22:27] <ethanzhm> guest act didn't work
#2278 [22:27] <ethanzhm> account*
#2279 [22:27] <xola> I'd give up on mac and run windows
#2280 [22:28] <ethanzhm> um
#2281 [22:28] <ethanzhm> no
#2282 [22:28] <ethanzhm> xD
#2283 [22:28] <ethanzhm> whatever
#2284 [22:28] <ethanzhm> ill contact mojang
#2285 [22:28] <ameigirl> you said give the url?
#2286 [22:28] <ethanzhm> ?
#2287 [22:28] * davi32 [davi32@notlogged] has joined #minecrafthelp
#2288 [22:28] <ameigirl> http://paste.ubuntu.com/18008340/
#2289 [22:29] <xola> I don't use Mac
#2290 [22:29] <ethanzhm> thanks xola
#2291 [22:29] <ethanzhm> for all your help 2nite
#2292 [22:29] <xola> I used the mac info I saw
#2293 [22:29] <ethanzhm> yeah
#2294 [22:29] <ethanzhm> thanks anyway
#2295 [22:29] <xola> you could start a forum thread
#2296 [22:29] * ameigirl [ameigirl@notlogged] has quit. (Quit: Web client closed)
#2297 [22:30] <xola> or stick around here
#2298 [22:30] <ethanzhm> hehe
#2299 [22:30] <xola> ameigirl left too soon
#2300 [22:31] <ethanzhm> bye xola thanks
#2301 [22:31] <xola> bye
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#2310 [22:45] <TheNetherFires> Hello, I appear to have some sort of problem with minecraft.
#2311 [22:46] <TheNetherFires> My game randomly crashes, and I am not sure if it is my graphics card or java
#2312 [22:48] <xola> http://www.minecraftforum.net/forums/archive/legacy-support/1836870-minecraft-crash-randomly
#2313 [22:48] <xola> are you using windows?
#2314 [22:48] <TheNetherFires> Oh, one more important piece of knowledge: something to do with my graphics driver known as nvlddmkm
#2315 [22:49] <xola> ??> TheNetherFires win/dxdiag
#2316 [22:49] <Absol> TheNetherFires: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2317 [22:49] <TheNetherFires> Thats weird, I have a gtx 980
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#2320 [22:50] <xola> good card, make sure your drivers are up to date
#2321 [22:50] <xola> sometimes you have to try older drivers still. hope that's not your issue
#2322 [22:51] <TheNetherFires> http://paste.ubuntu.com/18009032/ is the results...
#2323 [22:53] <xola> The download for Windows 10 64-bit (351.05 MB) can be found at http://www.nvidia.com/Download/driverResults.aspx/103913/en-us
#2324 [22:53] <TheNetherFires> Was that the problem?
#2325 [22:53] <xola> https://forums.geforce.com/default/topic/413110/geforce-drivers/the-nvlddmkm-error-what-is-it-an-fyi-for-those-seeing-this-issue/
#2326 [22:54] <xola> keeping up to date drivers is usually best
#2327 [22:54] <xola> this nnlddmkm is related
#2328 [22:54] <TheNetherFires> Oh, Ok, thanks for your time, and good night
#2329 [22:54] <TheNetherFires> Oh, Ok, thanks for your time, and good night
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#2332 [23:00] * MasonCha [MasonCha@notlogged] has joined #minecrafthelp
#2333 [23:01] <MasonCha> There are something I must to say. I bought Minecraft PC(2 copies),Minecraft PE iOS , Realms PC & iOS (the newest, xboxlive). But I'm angry now! It always logon Realms and xbox too slowly .I'm beyond endurance! Since I paid my money , Should I get this ? I'm in China, so , It was my fault!???
#2334 [23:01] <Connor__> So, I reset my password multiple times for my mojang account, in attempts to fix the invalid credintals that kept happening when I would try to long into a mincraft launcher. Now neither my minecraft launcher nor my mojang account on their website are logging in. An mojang is no longer sending me password reset emails. WTF do I do
#2335 [23:02] <Extreme> MasonCha: So you are saying that Realms is slow?
#2336 [23:03] <Extreme> MasonCha: When you first join the Realm and nobody is online, it will take a bit to start the world
#2337 [23:03] <MasonCha> The Realms can NOT connect almost all the time in a day.
#2338 [23:03] <Extreme> ??> Connor__ login/throttle
#2339 [23:03] <Absol> Connor__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2340 [23:03] <Absol> Connor__: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2341 [23:03] <Connor__> Thanks
#2342 [23:04] <Extreme> MasonCha: For PC Realms or PE realms?
#2343 [23:05] <MasonCha> both. I'm in China .The Realms can NOT connect almost all the time in a day.Can you improve the network connection to China?
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#2347 [23:08] <Extreme> MasonCha: We don't manage the servers here. It may have to do with your internet connection or just the fact that the servers are really far away. If this is a concern, you might want to run your own server.
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#2358 [23:39] <bamajoe411> i know minecraft can track how many players a player has killed is there a way to track how many times a player kill a certain player?
#2359 [23:40] <Anna> Yes.
#2360 [23:40] <Anna> That question may be better suited in #commandblocks though
#2361 [23:41] <bamajoe411> what good is this channel then lol
#2362 [23:41] <bamajoe411> jk
#2363 [23:41] <Anna> This channel is more for problems running minecraft, such as crashes
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#2366 [23:43] <Andrio> bamajoe411, you can do that for team colours, but not individual players.
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#2368 [23:46] <l33t> Why the hell did mojang just reset my password 3 times in a row and lock out my account? I know none of y'all can likely do anything about it, but they are 4 days away from even looking at my ticket right now apparently. Has anyone else had this issue? Have any advice?
#2369 [23:46] <l33t> It'd be nice if they had a phone number...
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#2371 [23:47] <Anna> Did you get an email saying it was reset?
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#2373 [23:48] <l33t> 3 times. I reset it each time, input my sec q's, logged in, and got another
#2374 [23:48] <l33t> Now it won't even send me any more emails.
#2375 [23:48] <Anna> So, you reset the password, not mojang?
#2376 [23:48] <l33t> "We suspect that your Mojang account email and password may have been compromised. To prevent unauthorized use of your account we've reset your account password. If you use that same password on other sites we strongly recommend that you change your password on those sites as well."
#2377 [23:49] <l33t> They forced me to reset
#2378 [23:49] <l33t> I couldn't login with my old password anymore
#2379 [23:49] <Anna> Hm. And you changed the password and couldn't log in with the new one?
#2380 [23:49] <l33t> I changed the password, logged in with the new one and they sent me the email again
#2381 [23:50] <l33t> http://d.l33t.tech/11kb4/uVNiEPJ0.png
#2382 [23:50] <Anna> Thats odd. But you're still able to log in?
#2383 [23:50] <l33t> Not anymore. i reset it the last time, the locked it out, and I can't reset anymore.
#2384 [23:51] <Anna> Well, I guess just wait for a reply to your ticket. I haven't heard of the issue before but others here might have
#2385 [23:51] <l33t> http://d.l33t.tech/132rQ/KxzXzTlc.png < Is what I get now
#2386 [23:53] <l33t> Also, supposedly this is a number for them: http://contactforhelp.com/mojang-customer-service/. Anyone else try that number?
#2387 [23:55] <xola> https://mojang.com/2016/06/the-minecraft-movie-has-a-release-date/