#MineCraftHelp IRC Chat Logs

#1 [00:00] <derpamir> k its loading
#2 [00:01] <matteo123> hey when i want to start the game than pop up this error : lack of updated graphics drivers
#3 [00:01] <xola> ??> matteo123 win/dxdiag
#4 [00:01] <Absol> matteo123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5 [00:01] <derpamir> xola its done installing
#6 [00:01] <derpamir> should i say next
#7 [00:01] * XxAssasinatorxX [XxAssasinatorxX@notlogged] has joined #minecrafthelp
#8 [00:01] <matteo123> jea i did this
#9 [00:01] <matteo123> i have the link
#10 [00:02] <xola> you might need a reboot, but I don't know what "next" is.
#11 [00:02] <xola> paste the link matteo123
#12 [00:02] <matteo123> http://paste.ubuntu.com/18077661/
#13 [00:02] <derpamir> xola it says Intel(R) Graphics Driver Software - InstallShield Wizard
#14 [00:02] * Lindsey [Lindsey@notlogged] has joined #minecrafthelp
#15 [00:02] <xola> ok, yes get through the installer
#16 [00:03] <xola> it may tell you to restart
#17 [00:03] <derpamir> will i lose all my data on my pc?
#18 [00:03] * tht_j0e_kId [tht_j0e_kId@notlogged] has joined #minecrafthelp
#19 [00:03] <xola> no
#20 [00:03] <xola> ??> matteo123 win/downgrade
#21 [00:03] <Absol> matteo123: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#22 [00:03] <Lindsey> My daughter just started playing. She built a house and made tools etc. then her character dug too deep a hole and died. She lost all of her work. Is there a way to save?
#23 [00:04] <XxAssasinatorxX> Hi. I tried to login on my mojang account, but it asks about identity . I can't reset my security questions, because I don't have anymore access to my email. Can anyone help?
#24 [00:04] <tht_j0e_kId> so i went bck from windows ten to an older version and it still wont work need help on how to fix my problem
#25 [00:04] <tht_j0e_kId> http://paste.ubuntu.com/18077950/
#26 [00:04] <xola> saving is done by sleeping in a bed
#27 [00:04] <derpamir> Well it says The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
#28 [00:04] <xola> ok derpamir
#29 [00:04] <tht_j0e_kId> can you tell me how i can do that?
#30 [00:04] <webrosc> tht_j0e_kId, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#31 [00:04] <xola> you need the driver from the oem then
#32 [00:05] <Lindsey> Can you suggest a good place for us to learn these basic things?
#33 [00:05] <derpamir> but i dont know how to do that :(
#34 [00:05] <Andrio> Lindsey, were you in hardcore mode by any chance?
#35 [00:05] <webrosc> tht_j0e_kId, that dxdiag says your still on 10
#36 [00:05] <xola> Lindsey, there's books and the internet wiki pages
#37 [00:05] <Lindsey> I have no idea. She was in multiplayer mode.
#38 [00:06] <xola> http://minecraft.gamepedia.com/Minecraft_Wiki or http://minecraft.wikia.com/wiki/Minecraft_Wiki
#39 [00:06] <Lindsey> How do you check what mode you're in?
#40 [00:06] <Andrio> mm
#41 [00:06] * XxAssasinatorxX [XxAssasinatorxX@notlogged] has quit. (Client Quit)
#42 [00:06] <xola> where they load the level.
#43 [00:06] <Andrio> If you can still join the server, it's not hardcore mode
#44 [00:06] <derpamir> xola how do i do this
#45 [00:06] <tht_j0e_kId> i just recovered back to my previous version
#46 [00:06] <Lindsey> Ok. I'll check that link. Thanks so much for your patience with a newbie!
#47 [00:06] <derpamir> should i just go on windows 8.1
#48 [00:07] <webrosc> tht_j0e_kId, do a new dxdiag log please
#49 [00:07] <webrosc> ??> tht_j0e_kId win/dxdiag
#50 [00:07] <Absol> tht_j0e_kId: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#51 [00:07] <xola> derpamir, I'll see if I can find another
#52 [00:07] <derpamir> k thanks
#53 [00:07] * Lucien [Lucien@notlogged] has joined #minecrafthelp
#54 [00:08] <Lucien> my minecraft keeps crashing
#55 [00:08] <derpamir> same
#56 [00:08] <xola> ??> Lucien scold/error
#57 [00:08] <Absol> Lucien: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
#58 [00:09] <derpamir> xola should i ask Absol my question
#59 [00:09] * coderecess [coderecess@notlogged] has joined #minecrafthelp
#60 [00:09] <xola> absol is a bot
#61 [00:09] <webrosc> ?? bot
#62 [00:09] <derpamir> oh
#63 [00:09] <Lucien> well it starts up for 3 moments the crashes
#64 [00:09] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#65 [00:09] <xola> I am having trouble finding your drivers.
#66 [00:09] <derpamir> damn it
#67 [00:09] <derpamir> should i do it again
#68 [00:09] <derpamir> should i do it again
#69 [00:10] * Lucien [Lucien@notlogged] has left #minecrafthelp
#70 [00:10] <xola> laptops use oem drivers, so lenovo took your money and don't care about you. you could and should downgrade
#71 [00:10] <webrosc> lenovo saying use oem drivers?
#72 [00:10] <xola> I can't be sure you can use windows 10
#73 [00:10] <derpamir> so how should i downgrade?
#74 [00:10] <matteo123> i cant downgrade my pc
#75 [00:11] <xola> you have the OS, but you can't use the drivers so you can't do as much with the laptop
#76 [00:11] <xola> ??> derpamir win/downgrade
#77 [00:11] <webrosc> xola, its a haswell cpu so should be ok on 10
#78 [00:11] <Absol> derpamir: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#79 [00:11] <xola> ??> matteo123 win/downgrade
#80 [00:11] <Absol> matteo123: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#81 [00:11] * Lindsey [Lindsey@notlogged] has quit. (Quit: Web client closed)
#82 [00:11] <xola> ok, see if you can find his drivers.
#83 [00:11] <xola> lenovo support is awful to search
#84 [00:12] <webrosc> derpamir, try https://download.lenovo.com/consumer/desktop/u2vdo48us14.exe
#85 [00:12] <xola> lenovo 10132
#86 [00:12] <webrosc> yup
#87 [00:12] <xola> shows up as fujitsu
#88 [00:13] <webrosc> H530s desktop
#89 [00:13] <matteo123> wow so i can only play the beta version ???
#90 [00:13] <matteo123> i cant downgrade
#91 [00:13] <webrosc> xola, http://support.lenovo.com/gb/en/products/Desktops-and-all-in-ones/Lenovo-H-Series-desktops/Lenovo-H530s-Desktop/10132?linkTrack=GPS%253ABody_Search%2BProducts&tabName=downloads&beta=false
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#93 [00:14] * derpamir [derpamir@notlogged] has quit. (Ping timeout: 195 seconds)
#94 [00:14] <xola> well, ok then
#95 [00:14] <Aziz909> WTF
#96 [00:14] <matteo123> what can i do now ? i pay 26 $ for nothing ?
#97 [00:14] <Aziz909> WAWWW
#98 [00:15] <webrosc> Aziz909, try using real words and explaining why you are here
#99 [00:15] <xola> ohh, matteo123 you had the fujitsu
#100 [00:15] <matteo123> yes
#101 [00:15] <xola> I'm getting people mixed up
#102 [00:15] <matteo123> no problem
#103 [00:15] <webrosc> easy to do
#104 [00:16] <matteo123> can you help me ?
#105 [00:16] <Aziz909> pene
#106 [00:16] <Aziz909> holaaaaaaaaaaaaaaaaaa
#107 [00:16] <webrosc> matteo123, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#108 [00:17] <webrosc> you have a laptop so its either install windows 7/8 or use a different machine
#109 [00:17] <xola> ok, fujitsu is worthless for searching
#110 [00:17] <matteo123> but i cant downgrade
#111 [00:17] <xola> I searched for your laptop and get this http://www.fujitsu.com/us/about/local/corporate/subsidiaries/fai/environment/recycling/
#112 [00:17] <webrosc> also maybe cause you were looking for something that doesn't exist ;)
#113 [00:17] <xola> they want you to recycle it
#114 [00:18] <xola> it's an E8420
#115 [00:18] <webrosc> mobile intel 4 chipset
#116 [00:18] <xola> yeah, not for win10
#117 [00:18] <webrosc> yup
#118 [00:19] <matteo123> and now ? :/
#119 [00:19] <webrosc> you have a laptop so its either install windows 7/8 or use a different machine
#120 [00:19] <xola> ??> matteo123 win/downgrade
#121 [00:19] <Absol> matteo123: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#122 [00:20] <xola> I hope you can downgrade
#123 [00:21] <xola> once downgraded, get "never10" on that old laptop so you don't ever end up like this again ... from here https://www.grc.com/never10.htm
#124 [00:22] * RVKSKL [RVKSKL@notlogged] has joined #minecrafthelp
#125 [00:23] <matteo123> i cant downgrade
#126 [00:23] <matteo123> :(
#127 [00:23] <xola> got a restore disc or some backups?
#128 [00:23] <RVKSKL> Just a question if I want to play minecraft of the like one person survival map no the store mode do I still need to puracher
#129 [00:23] <RVKSKL> the Store mode?
#130 [00:23] <xola> story mode?
#131 [00:24] <RVKSKL> Yes
#132 [00:24] <webrosc> story mode is a different game
#133 [00:24] <RVKSKL> Because I had an old account like 8 months ago
#134 [00:24] <xola> story mode is half price on steam right now
#135 [00:24] <xola> http://store.steampowered.com/app/376870/
#136 [00:25] <RVKSKL> but know I play again in survival mode, that I can only play demo, I try to import my old account but it just shows that my username is wrong...
#137 [00:25] <webrosc> ??> RVKSKL account/bug/demo
#138 [00:25] <Absol> RVKSKL: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#139 [00:26] <xola> that factoid is not listed
#140 [00:26] <webrosc> should be
#141 [00:26] <webrosc> you changed to minecraft tab?
#142 [00:26] <RVKSKL> when you said purchased
#143 [00:26] <RVKSKL> do you mean I have to purchased the store mode?
#144 [00:26] <webrosc> RVKSKL, read the linked page, follow what it says
#145 [00:26] <webrosc> story mod is totally different to nnormal minecraft
#146 [00:27] <webrosc> mode*
#147 [00:27] <RVKSKL> yes that what i thought
#148 [00:27] <webrosc> story mode is a telltale game
#149 [00:27] <xola> http://www.telltalegames.com/minecraftstorymode/
#150 [00:27] <xola> interactive story telling.
#151 [00:27] <RVKSKL> but I couldnt import my old account....T^T
#152 [00:28] <xola> reallly borrrring
#153 [00:28] <webrosc> RVKSKL, thats unrelated to story mode
#154 [00:28] <webrosc> if you are having issues migrating your account you will have to contact Mojang to sort it
#155 [00:28] <webrosc> ??> RVKSKL mojang/email
#156 [00:28] <Absol> RVKSKL: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#157 [00:28] <Absol> RVKSKL: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#158 [00:28] <xola> wow, they are selling an "adventure pass" for the other episodes
#159 [00:29] <RVKSKL> I have all the adventure pass lol
#160 [00:30] <webrosc> forget story mode, thats not at all related to your minecraft Pc account
#161 [00:30] * Legendary [Legendary@notlogged] has joined #minecrafthelp
#162 [00:30] <Legendary> Supe +D
#163 [00:30] <Legendary> Hey
#164 [00:30] <xola> tokyo
#165 [00:30] <Legendary> ?
#166 [00:31] <Legendary> What
#167 [00:31] <xola> good afternoon over there
#168 [00:31] <Legendary> Im from US, on vacation :D
#169 [00:32] * derpamir [derpamir@notlogged] has joined #minecrafthelp
#170 [00:32] <webrosc> how can we help you today?
#171 [00:32] <derpamir> I need to find out how to make minecraft work again because everytime I go on the launcher and click play it says sorry for the inconvenience and talks about OpenGl and my driver
#172 [00:33] <derpamir> because im on windows 10?
#173 [00:33] <webrosc> did you install the driver i linked?
#174 [00:34] <derpamir> i tried but it didnt let me download it all the way
#175 [00:34] * Drknight3 [Drknight3@notlogged] has joined #minecrafthelp
#176 [00:34] <webrosc> so the download failed at lenovos side?
#177 [00:34] <derpamir> im pretty sure
#178 [00:34] <derpamir> here lemme provide the link
#179 [00:34] <derpamir> http://paste.ubuntu.com/18077635/
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#181 [00:35] <webrosc> did the download complete or not?
#182 [00:35] <xola> keep trying to download the drivers, you can't proceed without them
#183 [00:35] <derpamir> can u provide it again guys
#184 [00:35] <webrosc> <webrosc> derpamir, try https://download.lenovo.com/consumer/desktop/u2vdo48us14.exe
#185 [00:36] <webrosc> did it download and let you run it, or did the download fail?
#186 [00:36] <derpamir> 10 secs left
#187 [00:36] <derpamir> should i start the wizard?
#188 [00:36] <webrosc> yes
#189 [00:36] * tht_j0e_kId [tht_j0e_kId@notlogged] has quit. (Ping timeout: 195 seconds)
#190 [00:37] <derpamir> i just clicked install
#191 [00:37] <webrosc> complete the install
#192 [00:37] <xola> is it not this one? https://download.lenovo.com/consumer/desktop/u3vdo25us14.exe
#193 [00:37] <Drknight3> minecraft said to update my drivers but they are all up to date Plz help
#194 [00:38] <derpamir> webrosc im gonna start the other setup/installation now
#195 [00:38] <xola> ??> Drknight3 win/dxdiag
#196 [00:38] <Absol> Drknight3: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#197 [00:38] <Drknight3> i did that
#198 [00:38] <webrosc> xola, that is for nvidia, this lenovo has intel gpu
#199 [00:39] <derpamir> webrosc its performing
#200 [00:39] <matteo123> wow i can only play windows 10 version yes oh happy day
#201 [00:39] <Drknight3> wait hold on
#202 [00:39] <derpamir> lol
#203 [00:39] <webrosc> matteo123, repeating that won't change what we will tell you
#204 [00:40] <derpamir> webrosc it says push next
#205 [00:40] <webrosc> then do that
#206 [00:40] <derpamir> it says yes to restart now or no to restart later
#207 [00:40] <webrosc> restart now
#208 [00:40] <derpamir> k bye
#209 [00:40] <webrosc> when its back up, try minecraft
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#211 [00:41] <Drknight3> Ok i followed the steps now what?
#212 [00:42] <xola> link
#213 [00:42] <Drknight3> http://paste.ubuntu.com/18079298/
#214 [00:42] <webrosc> Drknight3, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#215 [00:42] <Drknight3> Yeah its a pos laptop but its all i have :(
#216 [00:43] <webrosc> return to windows 7, or use something else
#217 [00:43] <xola> ??> Drknight3 win/downgrade
#218 [00:43] <Absol> Drknight3: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#219 [00:43] <Drknight3> Ok thanks
#220 [00:43] * derpamir_ [derpamir_@notlogged] has joined #minecrafthelp
#221 [00:43] <derpamir_> webrosc its done
#222 [00:43] <derpamir_> do you think minecraft will work now
#223 [00:43] * derpamir [derpamir@notlogged] has quit. (Ping timeout: 195 seconds)
#224 [00:43] <webrosc> i did say try minecraft
#225 [00:44] <webrosc> but you may've left
#226 [00:44] <derpamir_> i couldnt see it because i left
#227 [00:44] <xola> launch it
#228 [00:44] <derpamir_> i am
#229 [00:45] <derpamir_> om
#230 [00:45] <derpamir_> thanks guys
#231 [00:45] <derpamir_> thanks webrosc and xola
#232 [00:45] * mrkirby153 is now known as kirby|gone
#233 [00:45] * webrosc tips hat
#233 [00:45] <derpamir_> you guys were a big hope
#234 [00:45] <derpamir_> idk what im saying
#235 [00:45] * xola falls out of chair
#235 [00:46] <derpamir_> just thank you
#236 [00:46] <derpamir_> :)
#237 [00:46] <derpamir_> bye
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#239 [00:47] <xola> they only have 3 more episodes on this one https://www.telltalegames.com/minecraftstorymode/adventurepass/
#240 [00:47] <xola> it's just an overpriced cartoon
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#242 [00:57] <derpamir_> how do i play mod packs like sky factory 2
#243 [00:57] <xola> look at the mods source. not supported here
#244 [00:57] <derpamir_> k thanks bye
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#247 [01:01] <Generalrota> http://paste.ubuntu.com/18079842/
#248 [01:02] <xola> you have no system model shown
#249 [01:02] <Generalrota> to see this link can help me with this error ?
#250 [01:02] <xola> looks like it's really old
#251 [01:03] <xola> celeron 1.6ghz
#252 [01:03] <Generalrota> then it will not work?
#253 [01:04] <xola> searching...
#254 [01:04] <xola> looks like not on windows 10
#255 [01:04] <xola> how long ago did you update to windows 10?
#256 [01:04] * simmskids [simmskids@notlogged] has joined #minecrafthelp
#257 [01:05] <Generalrota> less than 1 month before it was windows 7
#258 [01:06] <xola> ok, if I can find windows 10 drivers for 82945G is the question
#259 [01:06] <xola> downgrading has to be done within a month
#260 [01:06] <simmskids> My chat bar says "shh, you're muted because Heavy Advertisment in Lobby '"accraft<,>co"'-Account comprimised by Pabulous for Permanent" when i type stuff in. What do i do?
#261 [01:08] <Extreme> simmskids: Contact the server administrators
#262 [01:08] <xola> ??> Generalrota win/downgrade
#263 [01:08] <Absol> Generalrota: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#264 [01:08] <simmskids> Thank you!
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#266 [01:09] <Generalrota> seeing that means I'll have to go back to windows 7 ? right?
#267 [01:10] <xola> whatever you had before, yet
#268 [01:10] <xola> yes
#269 [01:10] <xola> it looks like you have a really old computer
#270 [01:11] <xola> windows 10 doesn't work well with old hardware
#271 [01:11] <Generalrota> but my windows 7 was severely damaged many viruses and bugs, if I go back will return all bad again?
#272 [01:12] <xola> do you have the cd key sticker?
#273 [01:12] <xola> I'd install fresh
#274 [01:12] <xola> if you don't have good system backups or system restore discs or original installation discs
#275 [01:13] <Generalrota> not thrown away '-' I thought I would not need it again but that's okay already did! Thank you for your help!
#276 [01:19] <Generalrota> my friend you are in new york city ?
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#286 [02:07] <scarlettower> Hi! I'm having trouble with my graphics drivers in order to play Minecraft. I did what I was told on the initial page I was sent to in order to fix the problem, but it still won't let me run Minecraft. I followed the instructions all the way to the ubuntu pastebin, and here is the link I received. What should I do now? http://paste.ubuntu.com/18081849/
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#293 [02:19] <prahlad> hello?
#294 [02:20] <prahlad> my minecraft launcher and game is having some problems :^(
#295 [02:21] <prahlad> plz
#296 [02:21] <prahlad> this has been happening to me since 1.9 and 1.10
#297 [02:23] <prahlad> my launcher screen is plain white, all of the players dont have skins and neither do I, and in 1.10 specifically has no sound.... please help
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#299 [02:26] <prahlad> hello?
#300 [02:26] <Minecraft-Issue> My minecraft keep crashing. I think it has something to do with Java SE Binary or someting. I don't know why it is crashing
#301 [02:27] <prahlad> mine is also having problems :^(
#302 [02:27] <prahlad> my launcher screen is plain white, all of the players dont have skins and neither do I, and in 1.10 specifically has no sound
#303 [02:27] <Minecraft-Issue> It was working a few days ago and I haven't changed anything.
#304 [02:28] <prahlad> have you searched it up?
#305 [02:28] <Minecraft-Issue> I honestly don't know what to search up is the isue
#306 [02:28] <prahlad> same
#307 [02:28] <Minecraft-Issue> issue*
#308 [02:28] <Minecraft-Issue> It was working and now i is not
#309 [02:29] <Minecraft-Issue> it is not*
#310 [02:29] <prahlad> yea mine use to work perfectly too but idk what happend, i didnt touch any game files or nothin
#311 [02:30] <Minecraft-Issue> Is minecraft having an issue or something? I cant load single player or multiplayer. It will work for about a minute and then crash.
#312 [02:30] <prahlad> dam that sucks
#313 [02:31] <prahlad> i have to go to bed bye
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#315 [02:31] <Minecraft-Issue> I have had the same issue on another computer but I didn't know how to fix it.
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#317 [02:32] <Minecraft-Issue> Anyone know how to fix a crashing minecraft?
#318 [02:33] * xijustgohardx [xijustgohardx@notlogged] has joined #minecrafthelp
#319 [02:33] <xijustgohardx> hello?
#320 [02:34] <Minecraft-Issue> Does anyone know how to fix a crashing mnecraft??
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#322 [02:34] <kovacsx> hi do you know how to fix ssl peer shut down incorrectly? and java.lang.NullPointerException: group plz help!! im online!
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#324 [02:34] <kovacsx> hi do you know how to fix ssl peer shut down incorrectly? and java.lang.NullPointerException: group plz help!! im online!
#325 [02:35] <Minecraft-Issue> I don't. Do ou know how to fix a crashing minecraft
#326 [02:35] <kovacsx> no[e :(
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#328 [02:35] <kovacsx> nope
#329 [02:35] <Minecraft-Issue> I think it has something to do with java but i dont okow
#330 [02:35] <Minecraft-Issue> :(
#331 [02:36] <kovacsx> ? mybee
#332 [02:36] <Minecraft-Issue> My Java SE Binary keeps popping up but i dont know why. Minecraft wil work for about a minute and then crash
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#334 [02:37] <kovacsx> type in youtube how to fix?! ; |
#335 [02:37] <Minecraft-Issue> I tried that. sadly nothing like my situation
#336 [02:37] <Andrio> ??> Minecraft-Issue launcher/crash-log
#337 [02:37] <kovacsx> yeah mee to
#338 [02:37] <Absol> Minecraft-Issue: We need to see your crash log, which appears after a crash.
#339 [02:37] <Absol> Minecraft-Issue: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#340 [02:38] <Minecraft-Issue> Of course the one time I have an issue with minecraft there is no youtube video
#341 [02:38] <Andrio> Most of those are misleading anyway.
#342 [02:39] <Minecraft-Issue> I cant find a crash report for today.
#343 [02:39] <kovacsx> hi do you know how to fix ssl peer shut down incorrectly? and java.lang.NullPointerException: group plz help!! im online!
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#346 [02:41] <Andrio> mm
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#349 [02:43] <Minecraft-Issue> The crash report should be in the .minecraft file correct?
#350 [02:43] <Andrio> It should be in the launcher, but there may be one there too.
#351 [02:43] <Minecraft-Issue> Is that the game output?
#352 [02:43] <Chromaryu> mm
#353 [02:43] <Andrio> yes
#354 [02:44] <Chromaryu> Crep will be appear in both(Launcher and .minecraft) when crashed.
#355 [02:44] <Chromaryu> *crash rrep
#356 [02:44] <Minecraft-Issue> okay. and how do I show you what I see?
#357 [02:44] <Chromaryu> Er
#358 [02:44] <Chromaryu> ?? ask
#359 [02:44] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#360 [02:44] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#361 [02:46] <Andrio> ??> Minecraft-Issue launcher/game-output
#362 [02:46] <Absol> Minecraft-Issue: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#363 [02:46] <Absol> Minecraft-Issue: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#364 [02:46] <Th3_Rainbow> I open the launcher and I installed it with minecraft uptader but after the installation tells me Unable to update the Minecraft Native Launcher and i can't open the minecraft launcher what I do?
#365 [02:47] <Minecraft-Issue> http://paste.ubuntu.com/18083407/ here is the link it went to.
#366 [02:49] <Th3_Rainbow> thank you
#367 [02:50] <Minecraft-Issue> your welcome
#368 [02:52] <Andrio> Minecraft-Issue, try switching the VBOs setting in Minecraft's video options.
#369 [02:52] <Minecraft-Issue> By the way, I keep my minecraft files on a flashdrive. It helps me to play on multiple computers and t has never gave me an issue.
#370 [02:53] <Minecraft-Issue> So reload minecraft like normal an go to settings correct?
#371 [02:53] <Andrio> yeah
#372 [02:54] <Minecraft-Issue> Okay, one second
#373 [02:54] <Minecraft-Issue> Now, what am I looking for?
#374 [02:55] <Andrio> Minecraft-Issue, try switching the VBOs setting in Minecraft's video options.
#375 [02:55] <Minecraft-Issue> it says on
#376 [02:56] <Minecraft-Issue> So turn it off?
#377 [02:58] <nighter> Minecraft-Issue, yes
#378 [02:59] <Minecraft-Issue> okay, then what?
#379 [02:59] <nighter> Minecraft-Issue, then try again
#380 [03:00] <Minecraft-Issue> okay, one minute
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#382 [03:03] <Minecraft-Issue> 1.10 seemed to work. I am going to test another version just to make sure it is fully functioning.
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#389 [03:21] <Minecraft-Issue> Thank you so much! It seems to work now! You were a huge help. I have another computer that is having issues, but I will contact you about that at a later date. Thanks for the help!
#390 [03:24] <Minecraft-Issue> Good night!
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#395 [03:45] <Minecraft-Issue> Hi, my minecraft keeps crashing on this computer
#396 [03:46] <Anna> ??> Minecraft-Issue launcher/crash-log
#397 [03:46] <Absol> Minecraft-Issue: We need to see your crash log, which appears after a crash.
#398 [03:46] <Absol> Minecraft-Issue: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#399 [03:47] <Minecraft-Issue> http://paste.ubuntu.com/18085646/
#400 [03:48] <Anna> is that the full crash log?
#401 [03:48] <Minecraft-Issue> It wont load all the way and crashes
#402 [03:49] <Minecraft-Issue> hold on. let me see if I can find it. This is what was in the game output
#403 [03:51] <Minecraft-Issue> http://paste.ubuntu.com/18085784/ Here is the full log.
#404 [03:52] <Minecraft-Issue> You guys were able to fix one issue for me so I thought i'd bring this one to you guys.
#405 [04:03] <Minecraft-Issue> Any idea what could be wrong or causing the issue?
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#408 [04:12] <Minecraft-Issue> I got to get some sleep, I'll come back later with this issue. Good night.
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#412 [04:38] <Sausage> My minecraft won't open
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#422 [04:50] * boylikewat32 [boylikewat32@notlogged] has joined #minecrafthelp
#423 [04:51] <boylikewat32> I NEED HELP
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#425 [04:51] * nighter_ [nighter_@notlogged] has joined #minecrafthelp
#426 [04:52] * lolmaster14 [lolmaster14@notlogged] has joined #minecrafthelp
#427 [04:52] <boylikewat32> excuse me i created a server and it keep saying tick overload what do i do?
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#434 [04:56] * Flowergirlx4 [Flowergirlx4@notlogged] has joined #minecrafthelp
#435 [04:56] <Flowergirlx4> Hello
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#444 [05:04] <Berrybesje> http://paste.ubuntu.com/18088645/
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#446 [05:06] <Greg_> hi
#447 [05:07] <Berrybesje> hey
#448 [05:07] <Greg_> Hello, the latest version requires ios8 which means iphone4 users cant play anymore, what sould I do?
#449 [05:11] * Berrybesje [Berrybesje@notlogged] has quit. (Quit: Web client closed)
#450 [05:11] <Greg_> amazing support
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#453 [05:17] <Colbie> I lost a world what I spend about 10 hours on making
#454 [05:17] * lolmaster14 [lolmaster14@notlogged] has joined #minecrafthelp
#455 [05:18] <Colbie> What do I do?
#456 [05:19] * lolmaster14_ [lolmaster14_@notlogged] has joined #minecrafthelp
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#463 [05:33] <SztygaR> i can t login on Vertez.pl
#464 [05:34] <SztygaR> can u help me ?
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#466 [05:37] * SztygaR [SztygaR@notlogged] has quit. (Client Quit)
#467 [05:37] <Kajo_yamakashico> Hello! I need help about this; http://paste.ubuntu.com/18090107/ I think I have issues with pixel format accelerator.
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#477 [05:57] <Kajo_yamakashico> ok tnx
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#486 [06:11] <RasmusS> My account is broken
#487 [06:12] <RasmusS> Can i have some help with my broken account?
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#496 [06:28] <luka> i have a problem i cant start a game it opens launcher but not the game it crashes
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#498 [06:29] <luka> i have a problem i cant start a game it opens launcher but not the game it crashes
#499 [06:29] <Andrio> ??> luka launcher/crash-log
#500 [06:29] <Absol> luka: We need to see your crash log, which appears after a crash.
#501 [06:29] <Absol> luka: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#502 [06:29] * SleepingShy is now known as Shy
#503 [06:30] <luka> http://paste.ubuntu.com/18092482/
#504 [06:31] <Andrio> ??> luka win/DXDiag
#505 [06:31] <Absol> luka: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#506 [06:31] <luka> win
#507 [06:32] <luka> i am on windows 10 so it always have problems with directx
#508 [06:32] <Andrio> Well
#509 [06:32] <Andrio> That's not relevant, because Minecraft uses OpenGL.
#510 [06:32] <Andrio> and not DirectX
#511 [06:34] * luka_ [luka_@notlogged] has joined #minecrafthelp
#512 [06:34] <luka_> i have a problem my minecraft chrases here is dxdiag text
#513 [06:35] <luka_> http://paste.ubuntu.com/18092692/
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#515 [06:35] <luka_> i have a problem my minecraft chrases here is dxdiag text
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#517 [06:35] <luka_> http://paste.ubuntu.com/18092692/
#518 [06:35] <luka_> i have a problem my minecraft chrases here is dxdiag text
#519 [06:35] <luka_> http://paste.ubuntu.com/18092692/
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#524 [06:37] <luka_> i have a problem my minecraft chrases here is dxdiag text
#525 [06:37] <luka_> http://paste.ubuntu.com/18092692/
#526 [06:37] <luka_> i have a problem my minecraft chrases here is dxdiag text
#527 [06:38] <luka_> http://paste.ubuntu.com/18092692/
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#533 [06:39] <luka_> i have a problem my minecraft chrases here is dxdiag text
#534 [06:39] <luka_> http://paste.ubuntu.com/18092692/
#535 [06:39] <luka_> i have a problem my minecraft chrases here is dxdiag text
#536 [06:39] <luka_> http://paste.ubuntu.com/18092692/
#537 [06:39] <Andrio> ??> luka_ scold/repeat
#538 [06:39] <Absol> luka_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#539 [06:39] <Absol> luka_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#540 [06:40] <luka_> okay
#541 [06:40] <luka_> sorry
#542 [06:40] <Andrio> luka_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#543 [06:40] <luka_> i cant play minecraft on my computer if i use windows 10
#544 [06:40] <luka_> ???
#545 [06:41] <Andrio> Not unless you can upgrade the video card.
#546 [06:41] * Original_jeje [Original_jeje@notlogged] has quit. (Ping timeout: 195 seconds)
#547 [06:41] <Andrio> ...did that PC come with Windows 10?
#548 [06:41] <luka_> No
#549 [06:42] <Andrio> ok.
#550 [06:42] <luka_> how to upgrade video card
#551 [06:42] <luka_> ?
#552 [06:42] <Andrio> You'd need to buy a new one, open up your PC and install it
#553 [06:42] <Andrio> That's not something I can help with
#554 [06:42] <luka_> okay
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#561 [06:52] * Mopopoika [Mopopoika@notlogged] has joined #minecrafthelp
#562 [06:53] <Mopopoika> Miten Saan Minen Toimimaan
#563 [06:53] <Mopopoika> minen
#564 [06:53] <Mopopoika> minen
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#566 [06:54] <Andrio> ?
#567 [06:57] <Mopopoika> Mineen Tulee Crass report Ja Vaito Ehtona On Fix the problem Tai Cancel
#568 [06:57] <Andrio> ??> Mopopoika launcher/crash-log
#569 [06:57] <Absol> Mopopoika: We need to see your crash log, which appears after a crash.
#570 [06:57] <Absol> Mopopoika: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#571 [06:57] * MegaDippy [MegaDippy@notlogged] has joined #minecrafthelp
#572 [06:58] <MegaDippy> I have not played MineCraft for a year and my account doesn't seem to exist anymore
#573 [06:59] <MegaDippy> I cant find ANYTHING helpful on the Mojan Support website either
#574 [06:59] * PolskiTwister [PolskiTwister@notlogged] has joined #minecrafthelp
#575 [06:59] <Andrio> What was the profile name?
#576 [06:59] * PolskiTwister [PolskiTwister@notlogged] has quit. (Client Quit)
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#579 [07:01] <MegaDippy> It was MegaDippy
#580 [07:02] <Andrio> That seems to be a legacy Minecraft account.
#581 [07:02] <MegaDippy> How do i retrieve it back?
#582 [07:02] <Andrio> Try logging into it from the launcher using your profile name and password
#583 [07:03] <MegaDippy> I bought it like 7 years ago so i haven't touched it for a while
#584 [07:04] <Andrio> mm
#585 [07:04] <Andrio> do you still have your password?
#586 [07:04] <MegaDippy> I have also requested a password reset to my e-mail but i don't seem to get any mail either
#587 [07:04] <Andrio> I guess not.
#588 [07:04] <Andrio> ??> MegaDippy account/send-email
#589 [07:04] <Absol> MegaDippy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#590 [07:04] <Absol> MegaDippy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#591 [07:05] <MegaDippy> I don't have the Transaction ID since i've probably lost it
#592 [07:05] <MegaDippy> It would be a 7 year old mail
#593 [07:05] <MegaDippy> I found it though
#594 [07:05] <MegaDippy> Nvm
#595 [07:05] <MegaDippy> I guessed it xD
#596 [07:05] <Andrio> Nice
#597 [07:05] <Andrio> You guessed the transaction ID?
#598 [07:06] <MegaDippy> Nah i guessed the password
#599 [07:06] <Andrio> ah
#600 [07:06] <MegaDippy> Now i need to migrate it?
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#602 [07:06] <Andrio> You don't need to, but you can.
#603 [07:06] <Andrio> I'd say should, but that's just me.
#604 [07:06] <MegaDippy> Alright
#605 [07:07] <MegaDippy> Thanks for the help though
#606 [07:07] <Andrio> No problem.
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#608 [07:10] <GiorgosXD> Hello
#609 [07:10] <GiorgosXD> I have a laptop and I plugged it into another screen (second monitor). When I play on the laptop's screen all works fine with Minecraft. But when I play on the second screen (which I always do) the player's head doesn't keep steady and moves up slowly. (the player listens to my instructions but his head goes up slowly slowly). At first, I thought it was a part of the update but now I found that something is wrong with Minecraft when I play on the se
#610 [07:11] <GiorgosXD> Is anyone there?
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#613 [07:11] <Mopopoika> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 29.6.2016 15:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displ
#614 [07:12] <Mopopoika> semmonen vika
#615 [07:12] <Andrio> GiorgosXD, are you playing in full screen mode?
#616 [07:12] <Andrio> ??> Mopopoika win/DXDiag
#617 [07:12] <Absol> Mopopoika: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#618 [07:13] <GiorgosXD> Adrio No, I play normally
#619 [07:14] <Andrio> hm
#620 [07:14] <Andrio> GiorgosXD, what happens if you move the window around?
#621 [07:14] <Andrio> Or maximise/unmaximise it?
#622 [07:15] <GiorgosXD> Nothing.. In the second monitor where I play the player keeps moving slowly slowly up his head
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#624 [07:15] <Mopopoika> TeiN ne Jo
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#627 [07:16] <Mopopoika_> Auttakkee
#628 [07:17] <GiorgosXD> Adrio, all works fine when I play on my laptop's screen but when I play in the second monitor and turn off my laptop's screen this problem happens: The player moves his head up slowly slowly
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#630 [07:18] <Andrio> Sounds to me like something to do with the mouse pointer not being where the game expects it to be.
#631 [07:18] <GiorgosXD> but I use the same mouse on my laptop's screen and all works fine
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#633 [07:19] <Ahmad> Minecraft pe 0.15.0 isn't launching on my iPad Air 2 after my iPad restarts
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#636 [07:20] <Ahmad> Anyone can help me please?
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#639 [07:21] <GiorgosXD> Andrio do you have a solution?
#640 [07:21] <Ahmad> MCPE 0.15.0 isn't launching on my iPad Air 2 after my iPad restarts
#641 [07:21] <Andrio> Not me
#642 [07:21] <Andrio> Sorry.
#643 [07:21] <GiorgosXD> Okay thanks
#644 [07:22] <GiorgosXD> I want to ask another thing
#645 [07:22] <Andrio> What is it?
#646 [07:22] <GiorgosXD> Why the inventory 'boxes' in minecraft 1.9 and up aren't in their right position?
#647 [07:22] <GiorgosXD> the armor box and the shield box aren't in their right position
#648 [07:23] <GiorgosXD> This also happens to youtubers
#649 [07:23] <Andrio> Where are they?
#650 [07:23] <GiorgosXD> they are l a little right
#651 [07:23] <Andrio> Are you using a resource pack?
#652 [07:24] <Ahmad> Guys anyone can help me?
#653 [07:24] <GiorgosXD> Ohh yes that was the problem! Thaaank youu
#654 [07:24] <Ahmad> MCPE isn't launching on my iPad Air 2 after my iPad restarts
#655 [07:25] <Andrio> Mm
#656 [07:25] <GiorgosXD> Try reinstall it
#657 [07:25] <Ahmad> No thanks I installed it for free by using my friend's Apple ID
#658 [07:26] <Ahmad> I don't want to lose it
#659 [07:26] <Ahmad> I'll just wait
#660 [07:26] <Ahmad> It is launching after a while
#661 [07:26] <Ahmad> But I thought that if it launches directly it would be better
#662 [07:28] <Ahmad> Please guys anyone else can help?
#663 [07:28] <Ahmad> Andrio thanks anyway
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#666 [07:30] <Ahmad> Hi guys
#667 [07:30] <Ahmad> Any senior here for MCPE?
#668 [07:31] <Ahmad> On my iPad Air 2, in MCPE 0.15.0, after my iPad restarts, MCPE won't open for some time
#669 [07:31] <Ahmad> Please help
#670 [07:31] <Ahmad> Anyone
#671 [07:32] <Ahmad> Plz
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#676 [07:33] <Ahmad> I need help with MCPE 0.15.0
#677 [07:33] <DG_Levikeh_NL> Hi i cant loging to my MInecraft :(
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#679 [07:33] <DG_Levikeh_NL> its probalby hacked
#680 [07:34] <DG_Levikeh_NL> Can anyone help me?
#681 [07:34] <Ahmad> On my iPad Air 2 MCPE 0.15.0 isn't launching after my iPad restarts
#682 [07:34] <Ahmad> I need help
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#684 [07:34] <Ahmad> Plz anyone
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#689 [07:36] <Ahmad> On my iPad MCPE isn't opening after my iPad restarts
#690 [07:36] <Ahmad> Help
#691 [07:37] <Ahmad> Even Siri and the AppStore aren't able to open it
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#693 [07:42] <ITzMe> I need a help when I log in in minecraft account it says play demo
#694 [07:42] <ITzMe> And that's new for me
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#702 [07:49] <sonereis> mieiume
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#708 [07:52] <Liam_> Can anyone help me with login issues please
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#716 [08:07] <_tObiAs_spielt_> hello?
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#718 [08:08] <TEPG> When playing minecraft i am unable to place or destroy blocks, open chests. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
#719 [08:08] <_tObiAs_spielt_> I need help
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#722 [08:09] <CooleTaco> i can't login to my minecraft account please help
#723 [08:09] <_tObiAs_spielt_> I don´t can login by my pc but my frined bye his pc why?
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#727 [08:13] <CooleTaco> I can't login to my minecraft account
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#730 [08:16] <TEPG_> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
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#740 [08:20] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. Also thisproblem only occurs when i am in survival... it works fine when i play creative. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
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#743 [08:22] <riordz> when i try login, i can't remember my password, but i click the 'reset password' button and it tells me to enter my email that i registered the account with, i am 100% sure that is the right email, but it still doesn't send me the passeword reset..
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#745 [08:23] <Ahmad> Hi guys
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#747 [08:23] <Ahmad> Need help here
#748 [08:23] <Ahmad> My MCPE isn't launching
#749 [08:23] <Ahmad> Smileface can u help?
#750 [08:24] <Smileface> hi
#751 [08:24] <Ahmad> Hi
#752 [08:24] <CooleTaco> i can't login to my minecraft account
#753 [08:24] <Ahmad> Can u help me?
#754 [08:24] <Smileface> hmm
#755 [08:24] <Smileface> on the website?
#756 [08:24] <Smileface> of in the game?
#757 [08:24] <Ahmad> Yes
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#759 [08:24] <CooleTaco> both
#760 [08:25] <CooleTaco> i can't login to the launcher
#761 [08:25] <CooleTaco> and the website
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#764 [08:25] <Ahmad_> Hi
#765 [08:26] <Ahmad_> I need help plz
#766 [08:26] <DragonWingX24> Hello, I'll get straight into the point, for some reason I cannot log in to my minecraft account. I can log into the minecraft.net website, and I checked "My Games", it doesn't say that I even own minecraft.
#767 [08:26] <CooleTaco> me to
#768 [08:26] <CooleTaco> what is this?
#769 [08:26] <Ahmad_> I can't open Minecraft
#770 [08:26] <DragonWingX24> I have not migrated my account before as I have not playing minecraft in a long while. Could this be part of the issue?
#771 [08:27] <Ahmad_> Please help me
#772 [08:27] <Ahmad_> MCPE isn't opening
#773 [08:27] <CooleTaco> i I just bought me this happened Account
#774 [08:27] <DragonWingX24> Ahmad, try re-installing MCPE on your phone
#775 [08:27] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. Also thisproblem only occurs when i am in survival... it works fine when i play creative. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
#776 [08:27] <Ahmad_> No other solutions?
#777 [08:28] <CooleTaco> I just bought an account this happened
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#779 [08:28] <Ahmad_> Ok thanks dragonwing
#780 [08:28] <DragonWingX24> Try this for now, if it doesn't work then there possibly might be something else you can do Ahmad
#781 [08:28] <DragonWingX24> CooleTaco
#782 [08:28] <Ahmad_> Ok
#783 [08:28] <CooleTaco> yes
#784 [08:28] <DragonWingX24> You just bought the game now and this happened, yes?
#785 [08:28] <CooleTaco> yes
#786 [08:28] <Andrio> DragonWingX24, are you sure you're logging in to the right account?
#787 [08:29] <DragonWingX24> Try waiting at least 1 hour.
#788 [08:29] <DragonWingX24> Andrio, yes I am sure, I logged in with my e-mail and username too
#789 [08:29] <Andrio> CooleTaco, what's your username?
#790 [08:29] <Andrio> mm
#791 [08:29] <Andrio> DragonWingX24, what's your username?
#792 [08:29] <CooleTaco> I just have logged when it worked even when smoothing later I log suddenly I had resealed and now it no longer works
#793 [08:29] <DragonWingX24> DragonWingX24 is my username
#794 [08:29] <CooleTaco> CooleTaco
#795 [08:30] <CooleTaco> Andrio: CooleTaco
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#797 [08:30] <Ahmad_> Yesterday also my game didn't open but when I waited about 15 minutes, it opened. It actually isn't opening when my iPad restarts. But my iPad restarted yesterday so it's been 15-20 hours, and it didn't open yet
#798 [08:31] <Andrio> DragonWingX24, what happens when you log in to the game with your profile name?
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#800 [08:31] <Andrio> CooleTaco, what happens when you try to log in?
#801 [08:31] <DragonWingX24> It says "Invalid Creditentials", but I am sure that I have put my username and password in correctly
#802 [08:31] <CooleTaco> incorrect
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#804 [08:32] <Andrio> CooleTaco, try resetting your password.
#805 [08:32] <Ahmad_> Hmmm are you sure that caps are correct?
#806 [08:32] <Andrio> DragonWingX24, you can try resetting your password at https://account.mojang.com/migrate.
#807 [08:32] <Andrio> mm
#808 [08:32] <CooleTaco> al try
#809 [08:32] <Andrio> If that succeeds but you still get the same error, you might need to wait a few hours before trying again
#810 [08:32] <DragonWingX24> Andrio, I have tried to reset the password multiple times now. It even says that I don't own minecraft.
#811 [08:32] <Andrio> DragonWingX24, then you are in the wrong account.
#812 [08:32] <Ahmad_> Aw
#813 [08:33] <CooleTaco> yes
#814 [08:36] <Andrio> Yes?
#815 [08:36] <Noey> Hello? I need some help with something. I am having a hard time with my minecraft. I was downloading and installing mods and was doing it correctly, but the game refuses to recognize them. Any idea what I have been doing wrong?
#816 [08:38] <Andrio> Noey, on the Java version?
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#818 [08:38] <Noey> Im for sure i have java. But it is not showing the java sign next to the mod
#819 [08:39] <Andrio> mm
#820 [08:39] <Noey> it showed the internet explorer sign
#821 [08:39] <Andrio> Is that a web page or web link?
#822 [08:39] <Noey> web page
#823 [08:39] <TPG> who can help me
#824 [08:40] <Andrio> um... a web page isn't a mod.
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#826 [08:40] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. I have restarted the game and my computer but i still have the same problem, any ideas how to fix this?
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#828 [08:41] <Noey> Andrio, I have the internet explorer sign right next to the mod name. And I got the mod off the site that I usually get them from
#829 [08:41] <Andrio> o..k.
#830 [08:42] <Noey> Is there a different site I can get the mods and not run into this kind of problem again?
#831 [08:42] <Andrio> I'd try Minecraft Forums.
#832 [08:43] <Andrio> But how did you download your mod?
#833 [08:44] <Noey> I first pick the right version of it, then click the little folder from the downloads and it gets me to my downloads folder, then I take the mod and drag and drop it to my mods folder in my .minecraft
#834 [08:44] <Andrio> Mm
#835 [08:44] <Andrio> Usually you'll need to follow links until you get a .zip or .jar file
#836 [08:44] <Andrio> Then your browser will either download it automatically or ask you what to do with it.
#837 [08:45] <Noey> As a matter of fact, it shows JAR right next to it when i look at the mod
#838 [08:45] <Noey> not .jar
#839 [08:45] <Andrio> hm... what happens if you double-click on it?
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#841 [08:45] <Noey> just a second, I will test it out
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#843 [08:46] <Noey> it asked me how I want to open it
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#845 [08:46] <Andrio> ok.
#846 [08:46] <Andrio> Is it a Forge mod?
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#848 [08:47] <Noey> Voxel map is a Liteloader. And the rest of the mods were regular forge mods. And I have been getting my profile to forge
#849 [08:47] <Andrio> Mm
#850 [08:47] <Andrio> I think with Forge, you can just drop the .jar in the mods directory.
#851 [08:47] <Andrio> ??> Noey win/.minecraft
#852 [08:47] <Absol> Noey: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
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#854 [08:48] <Noey> ok
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#856 [08:48] <Noey> wheres the Win button?
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#859 [08:48] <asya11_> how i can enter the game?
#860 [08:49] <Noey> nvm got it
#861 [08:49] <asya11_> i didnt understand!
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#863 [08:49] <__Georginy89__> hello
#864 [08:49] <Andrio> asya11_, which version?
#865 [08:50] <__Georginy89__> i would like to ask, hoe to find .minecraft folder on mac os 10.11.5, thanks
#866 [08:50] <Andrio> ??> __Georginy89__ Mac/.minecraft
#867 [08:50] <Absol> __Georginy89__: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#868 [08:50] <asya11_> 1.6.61 this is the version
#869 [08:50] <Andrio> All right; that's the PC version.
#870 [08:51] <Noey> okay Andrio I am at the roaming page and I see my .minecraft folder
#871 [08:51] <Andrio> asya11_, log in and click Play?
#872 [08:51] <__Georginy89__> i do not find that `go to folder` thing anywhere.
#873 [08:51] <__Georginy89__> is that becouse i dont have English edition? i dont really know. i havent even disble anything here
#874 [08:52] <asya11_> they say that there is a proplem
#875 [08:52] <Andrio> I don't know much about Macs, so...
#876 [08:52] <Andrio> ??> asya11_ launcher/crash-log
#877 [08:52] <Absol> asya11_: We need to see your crash log, which appears after a crash.
#878 [08:52] <Absol> asya11_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#879 [08:53] <Noey> whats next. As I said i am doing the process correctly, but the game refuses to recognize the mods
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#881 [08:53] <Andrio> Noey, you're sure you're running Forge?
#882 [08:53] <__Georginy89__> iam building a new server on another computer and i have the save on my flash disc and i just dont know hot to put it in SAVE folder
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#884 [08:53] <Andrio> mm
#885 [08:54] <Noey> there is two forges- a Forge and a forge. Lower and capitolized
#886 [08:54] <Andrio> Sounds dodgy.
#887 [08:54] <Andrio> I'd try removing both of them and starting fresh.
#888 [08:54] <Noey> How do I uninstall? There are two of them
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#892 [08:56] <Creeper_> I need help, recently try to create a world in vanilla minecraft a player I am 5 seconds I quit the game and appears WARNING] Can not keep up! Did the system time change
#893 [08:56] <TPG> someone advice please
#894 [08:56] <Andrio> You can go to the profile editor tab to remove the launcher profile
#895 [08:56] <__Georginy89__> i have heard that the folder could be acsessed from libraly folder but i dont know what folder it is. Btw soryy for my bad english iam czech...
#896 [08:56] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. Also thisproblem only occurs when i am in survival... it works fine when i play creative. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
#897 [08:56] <JacktehRex> Is anyone available to help me?
#898 [08:56] * Andrio may return soon...
#898 [08:56] <asya11_> i got this URS : http://paste.ubuntu.com/18098960/
#899 [08:57] <Noey> okay I am there. and at the profile editor
#900 [08:58] <Noey> what are the steps to deleting the profiles?
#901 [08:58] <asya11_> then what to do?
#902 [08:59] <JacktehRex> I recently purchased a new computer, and it has a better graphics card than my last one, as well as a proccessor, and when i play, my fps shows that i am at around 150-200 fps normally, but there are these random tick lags(?) where it seems to just jump. IUpon opening the F3+ alt, the little graph shows green, then a red spike every second or so
#903 [09:00] <TPG> Thats the autosave. By default it autosaves every 2 seconds
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#905 [09:02] <Noey> Andrio you there?
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#910 [09:04] <Creeper__> I need help, recently try to create a world in vanilla minecraft a player I am 5 seconds I quit the game and appears WARNING] Can not keep up! Did the system time change
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#914 [09:05] <TPG> HELPPPPPPPPPP
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#916 [09:05] <TPG> what do i do?!?!?!?!?
#917 [09:05] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. Also thisproblem only occurs when i am in survival... it works fine when i play creative. I have restarted the game and my computer but i still have the same problem, any ideas how i can resolve this? thank you
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#919 [09:05] <Noey> does anyone know when Andrio comes back? I still do not know how to delete the forge profiles
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#928 [09:10] <Noey> I guess he is not coming back huh?
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#936 [09:15] <PointlessObscurity> I got my minecraft account from a friend who I don't have contact with anymore and I don't have their email
#937 [09:15] <PointlessObscurity> Is there still a way to migrate my account?
#938 [09:15] <PointlessObscurity> Or am I SOL?
#939 [09:18] <Andrio> Technically it's still their account, not yours.
#940 [09:19] <Andrio> so, no.
#941 [09:19] <PointlessObscurity> Okay tehn.
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#949 [09:20] <TPG> Andrio please help
#950 [09:20] <TPG> I am unable to place or destroy blocks, open chests etc. However i can hit mobs. Also thisproblem only occurs when i am in survival... it works fine when i play creative. I have restarted the game and my computer but i still have the same problem, any ideas how i can fix this?
#951 [09:21] <Andrio> Is that in single player?
#952 [09:21] <TPG> yes it is
#953 [09:21] <TPG> also thank you
#954 [09:21] <Andrio> ._.
#955 [09:22] <Chromaryu> ._>
#956 [09:22] <Andrio> >_>
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#958 [09:22] <Andrio> You can open the same chest in creative mode, but not survival?
#959 [09:23] <TPG> yeah, same world same chest
#960 [09:23] <TPG> it doesnt highlight blocks when i hover over them
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#962 [09:24] <Andrio> Are you sure you aren't in adventure mode?
#963 [09:24] * BOB is now known as Guest65377
#964 [09:24] <Andrio> Or spectator mode?
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#966 [09:25] <TPG> no dont think so
#967 [09:25] <TPG> its hardcore
#968 [09:25] <TPG> its in survival mode
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#971 [09:26] <Chromaryu> hardcore. huh
#972 [09:26] <asya11_> hi everyone i want to ask about swomething
#973 [09:26] <Guest65377> How can I set a spawnpoin in a minecraft world cuz each time I do /kill I get tped around the spawnpoint is it any command so wach time I die I will spawn at the same block??
#974 [09:26] <asya11_> somthing*******
#975 [09:27] <natalia1227321> help
#976 [09:27] <natalia1227321> me ajuda
#977 [09:27] <Andrio> Guest65377, try /gamerule spawnRadius 0
#978 [09:27] <Guest65377> I will try
#979 [09:28] <Andrio> asya11_, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
#980 [09:28] <Guest65377> Ty so much
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#982 [09:29] <asya11_> i will do
#983 [09:29] <TPG> andrio do you have any ideas on how to fix my problem?
#984 [09:29] <Andrio> TPG, I'd try reinstalling Minecraft, but other than that, no
#985 [09:30] <TPG> ok thank you
#986 [09:31] <Guest65377> I am working on a adventure map for realm and needed teh help
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#989 [09:32] <TPG_> when i reinstall minecraft i wont lose my worlds will i?
#990 [09:32] <Andrio> o
#991 [09:32] <Andrio> TPG_, not if you don't delete the saves directory.
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#1004 [09:45] <asya11> i want to ask
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#1006 [09:45] <asya11> how i can play equar?
#1007 [09:46] <asya11> eggwars**********
#1008 [09:46] <sarym> I need help ! when I enter the vanilla minecraft, I can usually play multiplayer, but when I use forge, it seems that my internet is off, but it is not!
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#1010 [09:48] <asya11> please anyone i need help . how i can play eggwars???
#1011 [09:49] <dgdog6> Hey so I have a problem that when I click on the. Ine craft icon it starts to update and says downloading runtime and when that's done it says installing runtime for a brief second before it crashes I'm on Mac By The Way
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#1013 [09:49] <dgdog6> Minecraft*
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#1015 [09:52] <dgdog6> Also I tried the way Absol told me and could not find the software update tab on the Mac I Also Turned off my anti virus
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#1019 [09:54] <CubeTheThird> dgdog6, do you have avast anti-virus ?
#1020 [09:54] <dgdog6> How Would I Know?
#1021 [09:55] <dgdog6> Is There A Tab I Can Click?
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#1023 [09:55] <CubeTheThird> dgdog6, how did you turn off your anti-virus if you don't know which one you have?
#1024 [09:56] <dgdog6> I meant my firewall
#1025 [09:56] <dgdog6> That I Turned Off Updated and Turned Back On
#1026 [09:56] <dgdog6> It didn't work
#1027 [09:56] <CubeTheThird> dgdog6, ah ok then. what does it tell you when you try opening the launcher?
#1028 [09:57] <dgdog6> It switches over to the updated and says downloading runtime
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#1030 [09:57] <CubeTheThird> dgdog6, yes, then what?
#1031 [09:57] <CubeTheThird> dgdog6, yes, then what?
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#1033 [09:58] <dgdog6> After It Downloads It Says Installing runtime And Them Starts To Open Up The Launcher And They Both Close Suddenly
#1034 [09:58] <CubeTheThird> dgdog6, oh so there's no error message when that happens?
#1035 [09:59] <dgdog6> Nope it just suddenly closes
#1036 [09:59] <lindo> oooooooooooooooooooooooooooooooooooooooooooooooooooooiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
#1037 [10:00] <lindo> yu
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#1040 [10:03] <CubeTheThird> dgdog6, have you tried uninstalling and reinstalling it?
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#1042 [10:03] <dgdog6> Sorry I Had To Do Something I'm Back Though Please Continue What You Were Saying.
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#1044 [10:03] <CubeTheThird> dgdog6, have you tried uninstalling and reinstalling it?
#1045 [10:04] <dgdog6> No I haven't I didn't want to lose everything
#1046 [10:04] <BENDARWEN> hello chat. my launcher keeps on crashing and the support site told me to paste this link and ask if anyone knows what is causing this crash http://paste.ubuntu.com/18102961/
#1047 [10:05] <CubeTheThird> dgdog6, uninstalling the app won't make you lose any files except the launcher. The game files are stored elsewhere on your PC
#1048 [10:05] <CubeTheThird> BENDARWEN, one moment
#1049 [10:05] <BENDARWEN> k\
#1050 [10:05] <dgdog6> Ok
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#1052 [10:05] <dgdog6> How Would One Uninstall It Besides Completley Deleting It?
#1053 [10:06] <CubeTheThird> dgdog6, I'm pretty sure on mac that's how you uninstall things. Take the app and put it in the trash
#1054 [10:06] <CubeTheThird> BENDARWEN, try deleting your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#1055 [10:06] <dgdog6> Ok
#1056 [10:06] <BENDARWEN> ok
#1057 [10:06] <BENDARWEN> how does one delete the launcher?
#1058 [10:06] <BENDARWEN> how does one delete the launcher?
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#1061 [10:08] <CubeTheThird> BENDARWEN, you.. delete it? press delete? move it into the recycle bin?
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#1068 [10:17] <BENDARWEN> CubeTheThird if you are still on thank you :)
#1069 [10:18] <CubeTheThird> be that worked??
#1070 [10:18] <BENDARWEN> yeah it worked.
#1071 [10:18] <BENDARWEN> thx
#1072 [10:18] <CubeTheThird> BENDARWEN, awesome!
#1073 [10:18] <BENDARWEN> yep ^_^
#1074 [10:18] <BENDARWEN> bye bye
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#1090 [10:28] <mezwit> So, I just upgraded to windows 10 and it won't let me run minecraft because my Intel graphics card was deemed outdated- I tried updating it but when I try to run the installer it crashes and says "unknown error"
#1091 [10:28] <mezwit> http://paste.ubuntu.com/18104332/ There's the link to the log
#1092 [10:30] <CharmaineR> My daughter has the Minecraft pocket edition and when she goes on her character has no arms and she is unable to move forward, backward or to the side. I noticed, also, that the characters are all wearing black and there is a golden sword sticking out of the ground. None of this stuff was in her world before.
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#1094 [10:30] <CubeTheThird> mezwit, one moment
#1095 [10:30] <CubeTheThird> mezwit, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1096 [10:31] <CubeTheThird> CharmaineR, was the app recently updated?
#1097 [10:31] <mezwit> I'll probably downgrade- thanks so much!
#1098 [10:31] <CharmaineR> cubethethird yes it was
#1099 [10:31] <CharmaineR> cubethethird yes it was
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#1102 [10:32] <CubeTheThird> CharmaineR, hmm I'm wondering if perhaps there was an issue with the update. Would you be able to try reinstalling it?
#1103 [10:32] <CharmaineR> Cubethethird How would I reinstall it? Uninstall the entire game and then reinstall it back?
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#1109 [10:35] <CubeTheThird> CharmaineR, hmm that might be the only way to do it. I'm just not 100% sure if you lose saved games when doing that
#1110 [10:36] <CharmaineR> Cubethethird oh ok so she may have to rebuild all her worlds. I, also, noticed that there is an Xbobx sign in at the start menu now when she goes on the game. Do you know if I need to create a Xbobx ID to be able to play still?
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#1115 [10:37] <CubeTheThird> CharmaineR, as far as I understand it's not required. The xbox login should be to play on minecraft realms, which is a hosted multiplater service
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#1118 [10:38] <CubeTheThird> CharmaineR, I'm however not too familiar with these topics since we generally only assist with the PC edition here
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#1121 [10:38] <CubeTheThird> CharmaineR, you may find more information about your problem on the minecraft forums: http://minecraftforum.net/forums
#1122 [10:38] <Cyan_> hi i need help with my mouse the buttons dont work well on minecraft
#1123 [10:38] <CharmaineR> Cubethethird No problem. I will try uninstalling and reinstalling. In the future where do I go to get help for the pocket edition
#1124 [10:38] <CubeTheThird> Cyan_, what do you mean by "don't work well"?
#1125 [10:39] <CubeTheThird> CharmaineR, I'd recommend you look up the issue on the forums
#1126 [10:39] <Cyan_> well placeing a block while crouching and pvp dosnt work
#1127 [10:39] <CubeTheThird> Cyan_, so you mean you can't click while you're holding shift?
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#1129 [10:40] <Cyan_> yes
#1130 [10:40] <Cyan_> well i cant use the action
#1131 [10:40] <CubeTheThird> Cyan_, are you using an actual mouse, or a touchpad?
#1132 [10:41] <Cyan_> mouse
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#1134 [10:41] <CubeTheThird> Cyan_, is your computer a laptop or desktop?
#1135 [10:41] <Cyan_> laptop
#1136 [10:41] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1137 [10:41] <AnjoGato-BR> you enjoy hell
#1138 [10:41] <CubeTheThird> AnjoGato-BR, did you need something?
#1139 [10:41] <Cyan_> Hp elite book 840 g1
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#1141 [10:42] <AnjoGato-BR> hummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
#1142 [10:42] * CubeTheThird kicked AnjoGato-BR from #minecrafthelp (Reason: njoGato-BR :no spamming)
#1143 [10:42] <CubeTheThird> Cyan_, it's likely your laptop is disabling mouse input when the keyboard is being used
#1144 [10:42] <Cyan_> oh how do i fix it
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#1147 [10:43] <CubeTheThird> Cyan_, you'd have to find the settings in your mouse and keyboard preferences
#1148 [10:43] <Cyan_> ok
#1149 [10:43] <Cyan_> i will look it up
#1150 [10:43] <Cyan_> i will look it up
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#1152 [10:43] <Cyan_> can you tell me what spsipiccallyhy
#1153 [10:43] <Cyan_> sorry coudldnt type propery
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#1156 [10:44] <Cyan_> can you tell me what i need to serch up
#1157 [10:45] <CubeTheThird> Cyan_, in the control panel, you should be able to find mouse and keyboard settings
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#1160 [10:47] <BoomyRayna> All my servers have gone since latest update, what should I do?
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#1163 [10:47] <CubeTheThird> BoomyRayna, which edition of the game?
#1164 [10:47] <BoomyRayna> Latest, 1.10.02
#1165 [10:48] <BoomyRayna> Latest, 1.10.2
#1166 [10:48] <CubeTheThird> BoomyRayna, ah so your server list was cleared?
#1167 [10:48] <BoomyRayna> Yeah
#1168 [10:49] <CubeTheThird> BoomyRayna, there is a known bug where, if the server list is refreshed too frequently, it gets deleted.
#1169 [10:49] <BoomyRayna> I only did it once and that was last night
#1170 [10:51] <BoomyRayna> I only did it once and that was last night CubeTheThird
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#1173 [10:53] <zestyz> my game crashed, and i cant get it to run because of "outdated graphic drivers"
#1174 [10:53] <CubeTheThird> BoomyRayna, ok? either way, unless you made a backup of the game files, you'll have to re-add your servers manually
#1175 [10:53] <CubeTheThird> zestyz, do you have a dxdiag report?
#1176 [10:53] <zestyz> i think so
#1177 [10:54] <CubeTheThird> zestyz, give a URL to it here
#1178 [10:54] <zestyz> how
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#1180 [10:55] <CubeTheThird> zestyz, paste the report onto http://paste.ubuntu.com and give the link to your paste here
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#1182 [10:55] <zestyz> http://paste.ubuntu.com/18105739/
#1183 [10:55] <Fatteh> I can't change my IGN, it says "profile name is taken" when it isn't, then when I keep trying it; it says it's available but then says "too many failed attempts"
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#1186 [10:56] <Fatteh> help pls
#1187 [10:57] <CubeTheThird> Fatteh, when someone changes their name, they have 30 days to change it back before it becomes publicly available
#1188 [10:57] <CubeTheThird> Fatteh, also, there are certain names blocked
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#1190 [10:57] <Fatteh> no it just became available though
#1191 [10:57] <Fatteh> it says available on namemc
#1192 [10:57] <Fatteh> so it isnt blocked
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#1194 [10:58] <CubeTheThird> Fatteh, what name would that be?
#1195 [10:59] <Fatteh> Khalifa
#1196 [11:00] <CubeTheThird> Fatteh, ya I dono what that website is telling you. As far as I can tell that name is currently registered
#1197 [11:00] <Fatteh> oh :/
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#1206 [11:07] <Glow> why does my minecraft keep crashing
#1207 [11:08] <CubeTheThird> Glow, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1208 [11:09] <Glow> http://paste.ubuntu.com/18106991/
#1209 [11:10] <CubeTheThird> Glow, try playing game version 1.7.2
#1210 [11:10] <CubeTheThird> ??> Glow launcher/change-version
#1211 [11:10] <Absol> Glow: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1212 [11:10] <Glow> i know how to change.... ill see
#1213 [11:13] <Glow> its working now, but what if i want to play the latest
#1214 [11:13] <CubeTheThird> ??> Glow gpu/intel/965
#1215 [11:13] <Absol> Glow: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1216 [11:13] <Absol> Glow: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1217 [11:14] <Glow> ok thanks
#1218 [11:15] * basti1300 [basti1300@notlogged] has joined #minecrafthelp
#1219 [11:15] <basti1300> Hey
#1220 [11:15] <basti1300> i forget my email adress
#1221 [11:16] <CubeTheThird> basti1300, you'll have to contact Mojang about this
#1222 [11:16] <CubeTheThird> ??> basti1300 mojang/email
#1223 [11:16] <Absol> basti1300: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1224 [11:16] <Absol> basti1300: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1225 [11:16] <basti1300> can i without email take an other skin
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#1227 [11:17] <CubeTheThird> basti1300, no, because you need to login to minecraft.net to change it
#1228 [11:17] * M_Dizzle [M_Dizzle@notlogged] has joined #minecrafthelp
#1229 [11:18] <M_Dizzle> can someone help me when ever i join a server my game starts out fine but then when i join a game my game crashes
#1230 [11:19] <CubeTheThird> M_Dizzle, do you get a crash report?
#1231 [11:19] <M_Dizzle> yes
#1232 [11:19] <CubeTheThird> M_Dizzle, copy it onto http://paste.ubuntu.com and give the URL here.
#1233 [11:20] * Simone_S [Simone_S@notlogged] has joined #minecrafthelp
#1234 [11:20] <M_Dizzle> http://paste.ubuntu.com/18107709/
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#1236 [11:22] <CubeTheThird> ??> M_Dizzle mods
#1237 [11:22] <Absol> M_Dizzle: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1238 [11:22] <Absol> M_Dizzle: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1239 [11:22] <Simone_S> Hi, I have pixel format not accelerated on my pc http://paste.ubuntu.com/18107418/
#1240 [11:23] <M_Dizzle> k i will try the regular version to see
#1241 [11:23] <CubeTheThird> Simone_S, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1242 [11:23] <Simone_S> Ok thanks
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#1244 [11:25] <M_Dizzle> it still crashes on the one specific game it says that theres 100 people in it but it just keeps crashing for me ill do another one of the paste bins and give you the url
#1245 [11:26] <M_Dizzle> http://paste.ubuntu.com/18108050/
#1246 [11:26] * Dellas [Dellas@notlogged] has joined #minecrafthelp
#1247 [11:26] <Dellas> I can't play
#1248 [11:27] <Dellas> Minecraft crash report
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#1251 [11:29] <CubeTheThird> M_Dizzle, that's most likely an issue on the server's end. You'll have to contact a server admin or owner about that
#1252 [11:29] <M_Dizzle> ok thank you
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#1262 [11:50] <deron1518> okay so when i start minecraft i get the message that the run enviroment cant run and the file may be corrupted and to reinstall the game ive done that multiple times and the game still wont run
#1263 [11:50] <deron1518> okay so when i start minecraft i get the message that the run enviroment cant run and the file may be corrupted and to reinstall the game ive done that multiple times and the game still wont run
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#1266 [11:57] <MatiiTv> Hello
#1267 [11:57] <MatiiTv> Hello
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#1284 [12:21] <elliot909> im having trouble and it crashes when opening please can i have some help
#1285 [12:21] <elliot909> http://paste.ubuntu.com/18111492/
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#1287 [12:24] <CubeTheThird> elliot909, does it crash if you run version 1.7.2?
#1288 [12:24] <CubeTheThird> ??> elliot909 lcvc
#1289 [12:24] <CubeTheThird> oops
#1290 [12:24] <CubeTheThird> ??> elliot909 launcher/change-version
#1291 [12:24] <Absol> elliot909: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1292 [12:24] <elliot909> yeah
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#1294 [12:24] <elliot909> i have tried with different vertions of the game but it doesnt work
#1295 [12:25] <CubeTheThird> elliot909, try download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81508
#1296 [12:26] <elliot909> ok thanks
#1297 [12:26] <elliot909> i have to go but thanks for your help
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#1302 [12:31] <GleichPassen> Mouse big did somebody now what i Do with tHe Sensitivity Bug?
#1303 [12:32] <GleichPassen> Touchscreen Mode?
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#1306 [12:37] <Modified_Oreo> Hello, I'm Modified_Oreo and I have forgot my email's password and so I cant change the email and someone tried to log on to my account. Can there be a way to change it?
#1307 [12:37] <lolmaster14> crash report
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#1317 [12:40] <Markii> I recently reset my laptop, was able to play minecraft before. Now that it's resetted I had to install minecraft again, and got the error Outdated Drivers. Anyone got a fix? I used the automatic driver finder, and it said no device found.
#1318 [12:40] <CubeTheThird> Markii, do you have a dxdiag report?
#1319 [12:40] <Markii> yes.
#1320 [12:40] <CubeTheThird> Markii, give a URL to it here
#1321 [12:41] * Ivan123 [Ivan123@notlogged] has joined #minecrafthelp
#1322 [12:41] <Markii> Wait, how do i get my report again? sorry :3
#1323 [12:41] <CubeTheThird> ??> Markii win/dxdiag
#1324 [12:41] <Absol> Markii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1325 [12:43] <Markii> http://paste.ubuntu.com/18113147/ here :D
#1326 [12:43] <CubeTheThird> Markii, one moment
#1327 [12:43] <CubeTheThird> Markii, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1328 [12:45] <Markii> I am installing it.\
#1329 [12:45] <GleichPassen> Mouse Bug IT Has bad sensivity wahr can i Do?
#1330 [12:45] <GleichPassen> Ehen i makeine IT hoher IT werde bader
#1331 [12:46] <CubeTheThird> GleichPassen, you should be able to adjust the sensitivity at the top of the controls menu
#1332 [12:46] <Markii> :D Thanks alot CubeTheThird and Absol :D
#1333 [12:47] <GleichPassen> When i Do IT still Bugs i makes every pervertiert and nothing goes
#1334 [12:47] <GleichPassen> Percent
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#1336 [12:48] <CubeTheThird> GleichPassen, can you describe in more detail what you mean by 'it bugs'?
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#1340 [12:51] <GleichPassen_> The mouse makes othe Like the Cursor andtahts the problem
#1341 [12:51] <GleichPassen_> And the Cursor was so Slow than
#1342 [12:53] * GleichPassen [GleichPassen@notlogged] has quit. (Ping timeout: 195 seconds)
#1343 [12:53] <GleichPassen_> Hey?
#1344 [12:53] <CubeTheThird> GleichPassen_, sorry I don't understand what you mean
#1345 [12:54] <GleichPassen_> Do you know what I Do I can have than an other Java Script maybe
#1346 [12:55] <GleichPassen_> I man that the Cursor of minecraft was slower then Joe im moving the mouse and it's so Bad tp Play it
#1347 [12:55] <CubeTheThird> GleichPassen_, have you tried using a different mouse?
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#1350 [12:56] <GleichPassen_> In other Thomas the mouse alias goes and on other games IT functions too
#1351 [12:56] <GleichPassen_> I Do Not know what IT is
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#1353 [12:57] <CubeTheThird> GleichPassen_, is minecraft running slow, or just the mouse?
#1354 [12:59] * maro [maro@notlogged] has joined #minecrafthelp
#1355 [13:00] <GleichPassen_> The Cursor still
#1356 [13:00] <GleichPassen_> Nothing else
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#1359 [13:02] <CubeTheThird> GleichPassen_, do you know what FPS your game is running at?
#1360 [13:03] <GleichPassen_> Per 60 constant
#1361 [13:03] <GleichPassen_> Ovwe
#1362 [13:03] <GleichPassen_> Over
#1363 [13:03] * xerox123 [xerox123@notlogged] has joined #minecrafthelp
#1364 [13:04] <CubeTheThird> GleichPassen_, are you using any mods, such as Optifine?
#1365 [13:04] * Fanawtik [Fanawtik@notlogged] has joined #minecrafthelp
#1366 [13:04] <GleichPassen_> Someone optifinde Bit in the normal minecraft IT happens too
#1367 [13:07] <CubeTheThird> GleichPassen_, ok let's check your graphics drivers
#1368 [13:07] <CubeTheThird> ??> GleichPassen_ win/dxdiag
#1369 [13:07] <Absol> GleichPassen_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1374 [13:10] <MatiiTv> Hello, can someone help me with my stolen account?
#1375 [13:10] <CubeTheThird> MatiiTv, you will need to contact Mojang for assistance recovering it
#1376 [13:10] <CubeTheThird> ??> MatiiTv mojang/email
#1377 [13:10] <Absol> MatiiTv: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1378 [13:10] <Absol> MatiiTv: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1379 [13:11] <MatiiTv> Thank you. I know what robbed my account: This kid - https://www.youtube.com/watch?v=FeiAZ5HKGHQ. Hes ignoring my messages
#1380 [13:11] <MatiiTv> I recovered my account but everything is changed - nickname, skin
#1381 [13:11] <GreyVulpine> There is unfortunately, very little we can do about stolen accounts here. None of us work for Mojang. To get access to your account back, you'll need to file a support ticket to Mojang Support using the link above
#1382 [13:12] <MatiiTv> Sure, thank you very much.
#1383 [13:12] <MatiiTv> Have a nice day.
#1384 [13:13] * Cyan_ [Cyan_@notlogged] has joined #minecrafthelp
#1385 [13:13] <Cyan_> hello i need help with my mouse
#1386 [13:13] * TheRedWall [TheRedWall@notlogged] has joined #minecrafthelp
#1387 [13:13] <MatiiTv> I have a question - How can i get my transaction ID?
#1388 [13:13] <MatiiTv> i payed with VISA card
#1389 [13:13] <CubeTheThird> MatiiTv, when did you purchase it?
#1390 [13:14] <Cyan_> so my mouse dosnt properly work in minecraft
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#1393 [13:15] <Cyan_> everytime i try to do pvp it dosnt work or when i try to do shift and place blocks not working
#1394 [13:15] <MatiiTv> exacly 01.02.2015
#1395 [13:15] <Corither> I can't move in minecraft, have checked controls and uninstalled and reinstalled, no hope :(
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#1397 [13:15] <CubeTheThird> MatiiTv, and you don't have the confirmation email from your purchase?
#1398 [13:15] <CubeTheThird> Corither, what edition of the game?
#1399 [13:15] <Cyan_> everytime i try to do pvp it dosnt work or when i try to do shift and place blocks not working
#1400 [13:15] <MatiiTv> i find! Thank you
#1401 [13:15] <Corither> CubeTheThird, one sec I will check now
#1402 [13:15] <Cyan_> everytime i try to do pvp it dosnt work or when i try to do shift and place blocks not working
#1403 [13:16] <CubeTheThird> Cyan_, stop repeating yourself
#1404 [13:16] <CubeTheThird> Cyan_, did you do what I asked earlier?
#1405 [13:16] <Cyan_> i couldnt find the settings
#1406 [13:16] <MatiiTv> Have a nice day/night.
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#1408 [13:16] <Corither> CubeTheThird I'm on 1.6.61
#1409 [13:17] <CubeTheThird> Corither, so you move your mouse, and press the wasd keys and nothing happens?
#1410 [13:17] <Cyan_> cube can you help me after them
#1411 [13:17] <Corither> CubeTheThird, yeah nothing happenes, I can move the mouse, destroy and check inventory but not move or jump
#1412 [13:18] <CubeTheThird> Corither, are you using a non-standard keyboard layout?
#1413 [13:19] <Corither> CubeTheThird, I don't think so no, I have the standard keyboard for a laptop
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#1415 [13:19] <CubeTheThird> Corither, have you tried changing the keys in the controls menu to different keys?
#1416 [13:20] <CubeTheThird> Cyan_, did you at least find your mouse settings in the control panel?
#1417 [13:20] <Cyan_> yes
#1418 [13:20] <Corither> CubeTheThird, yeah, I tried changing them to the arrow keys but no luck
#1419 [13:20] <Cyan_> but i could not find wchich place is it in
#1420 [13:20] <CubeTheThird> Cyan_, did you see Synaptic Touchpad device settings?
#1421 [13:20] <CubeTheThird> Corither, have you always had this issue?
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#1424 [13:21] <Corither> CubeTheThird, nope this is a new issue, got a new laptop logged in and all was fine and then about a week ago this happened
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#1427 [13:21] <CubeTheThird> Corither, so you're saying before a week ago, you were able to play the game without issue, on that laptop?
#1428 [13:22] * GleichPassen [GleichPassen@notlogged] has joined #minecrafthelp
#1429 [13:22] <GleichPassen> Here my link:http://paste.ubuntu.com/18115619/
#1430 [13:22] <Cyan_> CubetheThird, yes it looks like a red leaf and says touchpad on mine
#1431 [13:22] <Corither> CubeTheThird, yes that is right I was playing fine on this laptop until then
#1432 [13:22] <GleichPassen> My link:http://paste.ubuntu.com/18115619/
#1433 [13:23] <CubeTheThird> GleichPassen, one moment
#1434 [13:23] <CubeTheThird> Corither, did you recently install or update anything?
#1435 [13:24] <CubeTheThird> GleichPassen, ok I am going to need your PC model number
#1436 [13:24] <CubeTheThird> ??> GleichPassen oem/hp/product-number
#1437 [13:24] <Absol> GleichPassen: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1438 [13:24] <Absol> GleichPassen: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1439 [13:24] <Cyan_> come on cube i am waiting for help
#1440 [13:24] <CubeTheThird> how about a little patience please?
#1441 [13:24] <GleichPassen> I cant see it
#1442 [13:24] <Corither> not that I am aware of, is there any sort of program updates/installations I should be looking out for that may have caused this?
#1443 [13:25] <Corither> CubeTheThird, not that I am aware of, is there any sort of program updates/installations I should be looking out for that may have caused this?
#1444 [13:25] <Cyan_> sorry
#1445 [13:25] <CubeTheThird> Corither, something like driver updates for your keyboard, or key recording software I'd say
#1446 [13:26] <Corither> CubeTheThird, Thank you I will have a look to see if I have anything like that and sort it out. Thank you so much for the help
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#1448 [13:27] <CubeTheThird> Cyan_, I'm really not sure where to look in those settings, since I don't use Windows and it seems synaptics has different versions, but it looks like the setting may be under palm check, or smart sense
#1449 [13:27] <CubeTheThird> Cyan_, but it disables the mouse/touchpad when the keyboard is being used
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#1451 [13:27] <CubeTheThird> GleichPassen, it may be beneath your laptop
#1452 [13:27] <Cyan_> so what should i do
#1453 [13:28] <CubeTheThird> Cyan_, see if you can find the setting to disable it?
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#1455 [13:28] <GleichPassen> I have it wait
#1456 [13:28] <GleichPassen> I have it wait
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#1460 [13:30] <GleichPassen> WAIT!:o
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#1462 [13:32] <GleichPassen> i cant open the hp support assistent it have mistakes
#1463 [13:34] <GleichPassen> i what can i do
#1464 [13:35] <Cyan_> hello again sorry i could not find anything
#1465 [13:38] <CubeTheThird> GleichPassen, find the model number written on your PC. it should be on a sticker, perhaps beneath it
#1466 [13:38] <CubeTheThird> Cyan_, you might want to contact HP support then. I don't know where to find the setting
#1467 [13:39] <Cyan_> ok thanks bye
#1468 [13:39] <Corither> CubeTheThird, I have gone through palm check and found nothing, I'm going to try going through the support desk of my laptop company, thank you for your help
#1469 [13:39] <CubeTheThird> Corither, ok good luck
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#1472 [13:40] <_cjhx> hi i can't change my name the import old minecraft account is in the way
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#1474 [13:40] <_cjhx> can you help
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#1481 [13:42] <CubeTheThird> _cjhx, what do you mean by 'it's in the way'?
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#1487 [13:45] <Lukeah> So, I just got a new computer that runs windows 10 and i could load up minecraft before but now everytime i click on "play" it will load the screen up which says mojang then just crash on me. any ideas?
#1488 [13:45] <Ryan_> My account was not that is when I speak here in chat says this command can not be used
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#1490 [13:45] <CubeTheThird> Lukeah, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1491 [13:45] <Lukeah> Alright
#1492 [13:46] <Ryan_> youtube account that is not original Demo
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#1494 [13:47] <Lukeah> wait do you want the whole crash report?
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#1498 [13:49] <Ryan_> I can not download nor install minecraft on my pc
#1499 [13:50] <CubeTheThird> Lukeah, yes the whole thing
#1500 [13:50] <Lukeah> Okay
#1501 [13:50] <CubeTheThird> Ryan_, are you saying you're using an account you got on youtube?
#1502 [13:50] <Ryan_> what I do?
#1503 [13:51] <CubeTheThird> Ryan_, buy yourself a legitimate account from minecraft.net/store
#1504 [13:52] <Lukeah> http://paste.ubuntu.com/18117794/
#1505 [13:52] <Lukeah> There
#1506 [13:52] <Ryan_> as I fasso it?
#1507 [13:53] <CubeTheThird> Lukeah, one moment
#1508 [13:53] <Lukeah> Okay
#1509 [13:54] <Ryan_> youtube account is not original Demo was then my real account is that I tried to send and did not send in the chat?
#1510 [13:54] <CubeTheThird> Lukeah, download and install http://www.nvidia.com/download/driverResults.aspx/103913/en-us
#1511 [13:55] <CubeTheThird> Ryan_, if you need help recovering your account, you need to contact Mojang
#1512 [13:55] <CubeTheThird> ??> Ryan_ mojang/email
#1513 [13:55] <Absol> Ryan_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1514 [13:55] <Absol> Ryan_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1515 [13:55] <Lukeah> okaay
#1516 [13:56] * THEsnipie [THEsnipie@notlogged] has joined #minecrafthelp
#1517 [13:56] <Ryan_> not so when I talk aki chatting my account account name says this command can not be used something
#1518 [13:57] <CubeTheThird> ??> Ryan_ mp/chat
#1519 [13:57] <Absol> Ryan_: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#1520 [13:57] <Absol> Ryan_: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#1521 [13:57] <THEsnipie> how cen i fix minecraft cresh when i open minecraft it crashes
#1522 [13:57] <Ryan_> T********P***@Gmail.com
#1523 [13:58] <CubeTheThird> Ryan_, read what Absol just told you
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#1526 [13:59] <THEsnipie> how cen i fix minecraft cresh when i open minecraft it crashes cen sombody help plizzz
#1527 [13:59] <CubeTheThird> THEsnipie, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1528 [13:59] <Ryan_> okay
#1529 [14:00] <Lukeah> Its installed. should i load minecraft up?
#1530 [14:00] <CubeTheThird> Lukeah, ya you can try again. You may need to reboot your computer first
#1531 [14:01] <Lukeah> Okay. I will do that first then.
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#1534 [14:02] <Ryan_> to that I do not know I'm sorry but ... tell me how I download my original minecraft always appears "Play Demo" must always appear "Play"
#1535 [14:03] * GleichPassen_ [GleichPassen_@notlogged] has quit. (Ping timeout: 195 seconds)
#1536 [14:03] <CubeTheThird> Ryan_, where did you purchase your account?
#1537 [14:04] <THEsnipie> cubeTheTird i send the cresh when i luch minecraft
#1538 [14:04] <CubeTheThird> THEsnipie, give the link to your paste here
#1539 [14:04] <Ryan_> already I bought last month and still not have minecraft !!
#1540 [14:04] <THEsnipie> ??
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#1542 [14:04] <CubeTheThird> Ryan_, you did not answer my question. Where did you buy it
#1543 [14:05] <CubeTheThird> THEsnipie, URL, or website address of where you pasted it. GIve that here
#1544 [14:05] <THEsnipie> http://paste.ubuntu.com/18118476/
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#1546 [14:05] <Lukeah> It still doesnt work.
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#1548 [14:06] <CubeTheThird> Lukeah, did you do a custom or express install?
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#1550 [14:06] <Ryan_> o minecraft nenhum site oficial da mojang
#1551 [14:06] <Ryan_> minecraft on the official site mojang
#1552 [14:06] <CubeTheThird> THEsnipie, does the crash happen without mods?
#1553 [14:06] <Lukeah> express i think
#1554 [14:06] <CubeTheThird> Ryan_, then, as I said, you have to contact Mojang about the problem
#1555 [14:06] <CubeTheThird> ??> Ryan_ mojang/email
#1556 [14:06] <Absol> Ryan_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1557 [14:06] <Absol> Ryan_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1558 [14:06] <CubeTheThird> Lukeah, can you re-install it and make sure?
#1559 [14:06] <Brina_Bree> it is telling me that my windows is outdated or something and i just want to play
#1560 [14:06] <THEsnipie> yes when i dowload it end open it it crashes
#1561 [14:06] <Ryan_> minecraft on the official site mojang
#1562 [14:06] <Lukeah> Okay.
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#1564 [14:07] <CubeTheThird> Brina_Bree, do you have a dxdiag report?
#1565 [14:07] <CubeTheThird> ??> THEsnipie win/dxdiag
#1566 [14:07] <Absol> THEsnipie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1567 [14:07] <CubeTheThird> Ryan_, follow the instructions Absol gave you. We cannot help you with account problems here
#1568 [14:08] <Ryan_> I created my account bought minecraft did Download and then did not yield anything Serto
#1569 [14:08] <THEsnipie> buth i allredy did thet
#1570 [14:08] <Brina_Bree> i already did that but it didnt work
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#1572 [14:08] <CubeTheThird> THEsnipie, then please give a URL to your dxdiag report here
#1573 [14:08] <CubeTheThird> Brina_Bree, please give the link to your dxdiag report here
#1574 [14:08] <Ryan_> aff
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#1576 [14:08] <Lukeah> CubeTheThird, do you want me to do express install? or custom?
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#1578 [14:09] <CubeTheThird> Lukeah, do custom, and make it a clean install
#1579 [14:09] <Brina_Bree> http://paste.ubuntu.com/18118079/
#1580 [14:09] <Lukeah> Okay.
#1581 [14:09] <Brina_Bree> im pretty sure that is it but i dont know
#1582 [14:09] <GetThatL> I cant login to my mc but im sure that its the good password and email
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#1584 [14:09] <Lukeah> Do i untick any of the boxes?
#1585 [14:09] <CubeTheThird> GetThatL, have you tried resetting your password?
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#1587 [14:09] <CubeTheThird> Lukeah, you don't have to, no
#1588 [14:10] <GetThatL> CubeTheThird: how?
#1589 [14:10] <Lukeah> Okay.
#1590 [14:10] <CubeTheThird> Brina_Bree, ok, try deleting your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#1591 [14:10] <CubeTheThird> ??> GetThatL account/reset-password
#1592 [14:10] <Absol> GetThatL: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1593 [14:10] <Absol> GetThatL: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1594 [14:10] <Brina_Bree> ok
#1595 [14:10] <THEsnipie> buth how cen i give u the link
#1596 [14:10] <THEsnipie> buth how cen i give u the link
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#1598 [14:11] <CubeTheThird> THEsnipie, paste it onto http://paste.ubuntu.com
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#1600 [14:13] <Ryan_> mano not want to know account does not want to know the minecraft he aki ta installing the modemora'll spell my account is- Ter-mi-ni-te_Pla-y @ Gmail.com
#1601 [14:13] * Brina_Bree [Brina_Bree@notlogged] has quit. (Quit: Web client closed)
#1602 [14:13] <CubeTheThird> Ryan_, we do not work for Mojang here. As such, we have no access to any account information. We cannot help you here
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#1604 [14:14] <Lukeah_> Still does not work.
#1605 [14:14] <Ryan_> understood CAME want my minecraft installed fuck this fucking that ta installing if you do not want to return that disgrace
#1606 [14:14] <Absol> Ryan_: Please keep it civil
#1607 [14:14] <CubeTheThird> Lukeah_, did you get any errors while installing?
#1608 [14:15] * CubeTheThird kicked Ryan_ from #minecrafthelp (Reason: yan_ :Ryan_)
#1609 [14:15] <Lukeah_> No
#1610 [14:15] <CubeTheThird> Lukeah_, can you make a new dxdiag report?
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#1613 [14:15] <Lukeah_> Sure
#1614 [14:15] <Zack> Hello!
#1615 [14:15] <Zack> I need some help
#1616 [14:15] <CubeTheThird> Zack, with?
#1617 [14:16] <THEsnipie> CubeTheThird i seended it
#1618 [14:16] <Zack> Everytime i write in my gmail and password it says "Login failed! Invalid username or password"
#1619 [14:16] <Lukeah_> http://paste.ubuntu.com/18119393/
#1620 [14:16] <CubeTheThird> THEsnipie, now give the URL here please
#1621 [14:16] <Zack> This has happend to me once before but the next day it was all ok
#1622 [14:16] <CubeTheThird> Zack, have you tried resetting your password?
#1623 [14:16] <THEsnipie> DxDiag ------------------
#1624 [14:16] * Brina_Bree [Brina_Bree@notlogged] has joined #minecrafthelp
#1625 [14:16] <Zack> No, ill try that now
#1626 [14:16] <CubeTheThird> THEsnipie, that is not a URL
#1627 [14:16] * Araragi-Koyomi [Araragi-Koyomi@notlogged] has joined #minecrafthelp
#1628 [14:16] <THEsnipie> wath is
#1629 [14:17] * GetThatL [GetThatL@notlogged] has quit. (Ping timeout: 195 seconds)
#1630 [14:17] <Zack> Well
#1631 [14:17] <CubeTheThird> Lukeah_, huh. The drivers are up-to-date as far as I can tell. Can you send me the crash report?
#1632 [14:17] <Zack> I cant login on the Mojang website too
#1633 [14:17] <CubeTheThird> ??> Zack account/reset-password
#1634 [14:17] <Absol> Zack: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1635 [14:17] <Absol> Zack: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1636 [14:17] <CubeTheThird> Zack, it's equally possible, due to your recent login attempts, your logins will be blocked from your location. You may need to wait about 3 hours before attempting to login with a new password
#1637 [14:17] <Lukeah_> http://paste.ubuntu.com/18119499/
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#1639 [14:18] <THEsnipie> wher cen i faind the url
#1640 [14:18] <Lukeah_> I mean, ive tried everything. reinstalled java, minecraft everything
#1641 [14:18] <Brina_Bree> listen i need some help i have tried everything and i mean EVERYTHING, the dxdiag report, everthing and all i want is to play games
#1642 [14:18] <Zack> Ok cube
#1643 [14:18] <Lukeah_> and i just dont know whats wrong. it was working fine earlier
#1644 [14:18] <Zack> I reseted my password but it is the same problem
#1645 [14:18] <CubeTheThird> THEsnipie, the link, like you gave me earlier. From the address bar in your browser?
#1646 [14:18] <CubeTheThird> Lukeah_, let's try doing a clean install of the game
#1647 [14:18] <CubeTheThird> ??> Lukeah_ win/reinst/
#1648 [14:18] <CubeTheThird> ??> Lukeah_ win/reinst
#1649 [14:18] <Absol> Lukeah_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1650 [14:18] <Absol> Lukeah_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1651 [14:19] * filipe [filipe@notlogged] has quit. (Quit: Web client closed)
#1652 [14:19] <CubeTheThird> Zack, then wait 3 hours before trying again. If it doesn't work the, you'll have to contact Mojang
#1653 [14:19] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 186 seconds)
#1654 [14:19] * Araragi-Koyomi is now known as Delaxarnyazer
#1655 [14:19] <CubeTheThird> ??> Brina_Bree launcher/log
#1656 [14:19] <Absol> Brina_Bree: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1657 [14:19] <Absol> Brina_Bree: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1658 [14:21] <THEsnipie> http://paste.ubuntu.com/18119693/
#1659 [14:21] <Zack> Well atleast i know my account is still there "Error! There is already an existing Mojang account registered to Za**********@gmail.com. If you are the owner of that Mojang account you can log in to that account and choose to import your Minecraft account instead."
#1660 [14:21] * cadu [cadu@notlogged] has joined #minecrafthelp
#1661 [14:22] <CubeTheThird> THEsnipie, one moment
#1662 [14:22] <THEsnipie> oky
#1663 [14:22] <Lukeah_> omg CubeTheThird thank you so much for your help!!!
#1664 [14:22] <Brina_Bree> i right clicked and it did not show "copy all text" -_-
#1665 [14:22] <CubeTheThird> THEsnipie, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1666 [14:22] <CubeTheThird> ??> Brina_Bree win/edit
#1667 [14:22] <Absol> Brina_Bree: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1668 [14:24] <Lukeah_> CubeTheThird thank you so much!
#1669 [14:24] <CubeTheThird> Lukeah_, no problem!
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#1672 [14:26] <Lukeah_> One more favour. How do i install optifine? I hate looking at youtube videos
#1673 [14:26] <Brina_Bree> http://paste.ubuntu.com/
#1674 [14:26] <Brina_Bree> is that it?
#1675 [14:26] <CubeTheThird> Brina_Bree, you have to submit your paste with the 'paste!' button first
#1676 [14:27] <CubeTheThird> Lukeah_, sorry we don't support mods here. Look on the minecraft forums
#1677 [14:27] <Brina_Bree> i did
#1678 [14:27] <Lukeah_> Ah okay. thank you anyway
#1679 [14:27] <CubeTheThird> Brina_Bree, did you put something in the 'poster' box?
#1680 [14:27] * maro [maro@notlogged] has quit. (Quit: Kein Bock mehr)
#1681 [14:27] <Brina_Bree> no
#1682 [14:27] <CubeTheThird> Brina_Bree, then do that and submit it
#1683 [14:27] <Brina_Bree> ok
#1684 [14:29] * memykil [memykil@notlogged] has joined #minecrafthelp
#1685 [14:29] <THEsnipie> its instaling compoents wath is thet meen
#1686 [14:29] <memykil> hello
#1687 [14:29] <THEsnipie> hi
#1688 [14:30] <CubeTheThird> sorry I g2g
#1689 [14:30] <THEsnipie> ah
#1690 [14:30] <Brina_Bree> http://paste.ubuntu.com/18120277/
#1691 [14:30] <Galaxy_2Alex> *takes over*
#1692 [14:30] <Galaxy_2Alex> Brina_Bree, Why did you copy the chat log?
#1693 [14:31] <Galaxy_2Alex> memykil, Hello.
#1694 [14:31] <Galaxy_2Alex> THEsnipie, It's a process of the installation.
#1695 [14:31] <Brina_Bree> thats what they old me to do
#1696 [14:31] * Zack [Zack@notlogged] has quit. (Ping timeout: 195 seconds)
#1697 [14:31] <Brina_Bree> i think...
#1698 [14:31] <Galaxy_2Alex> ??> Brina_Bree launcher/log
#1699 [14:31] <Absol> Brina_Bree: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1700 [14:31] <Absol> Brina_Bree: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1701 [14:31] <Galaxy_2Alex> Brina_Bree, Please read through the instructions again.
#1702 [14:32] <memykil> can i ask a minecraft server question here?
#1703 [14:32] <Galaxy_2Alex> memykil, Yes, sure.
#1704 [14:32] <Galaxy_2Alex> Alright.
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#1706 [14:33] * bethlovespets [bethlovespets@notlogged] has joined #minecrafthelp
#1707 [14:33] <Brina_Bree> what launcher?
#1708 [14:33] <Brina_Bree> and what text?
#1709 [14:33] * THEsnipie [THEsnipie@notlogged] has quit. (Ping timeout: 195 seconds)
#1710 [14:33] * Corither [Corither@notlogged] has quit. (Ping timeout: 195 seconds)
#1711 [14:33] <Galaxy_2Alex> Brina_Bree, The Minecraft Launcher
#1712 [14:34] <Galaxy_2Alex> Brina_Bree, The window you start Minecraft with
#1713 [14:35] * THEsnipie [THEsnipie@notlogged] has joined #minecrafthelp
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#1715 [14:36] <Brina_Bree> i am there, now what do i do
#1716 [14:36] <Galaxy_2Alex> Brina_Bree, Actually, one moment
#1717 [14:36] <Brina_Bree> ok
#1718 [14:37] <Galaxy_2Alex> Brina_Bree, You posted a DxDiag earlier, correct?
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#1722 [14:38] <Brina_Bree> correct
#1723 [14:40] <Galaxy_2Alex> Brina_Bree, I'm sorry, but Sony does not support Windows 10 on your Laptop. You can try to use Windows Update to find drivers, if there are none however, you'll have to downgrade to the previous Windows Version. Absol will now give you the information you need:
#1724 [14:40] <Galaxy_2Alex> ??> Brina_Bree win/update
#1725 [14:40] <Absol> Brina_Bree: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1726 [14:40] <Galaxy_2Alex> ??> Brina_Bree win/downgrade
#1727 [14:40] <Absol> Brina_Bree: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1728 [14:42] <Brina_Bree> what if i did not want to downgrade? is there any other way?
#1729 [14:42] <Galaxy_2Alex> Brina_Bree, No, sorry.
#1730 [14:42] <Galaxy_2Alex> Brina_Bree, You can try to contact Sony
#1731 [14:43] <Brina_Bree> and minecraft does not work on chromebooks?
#1732 [14:43] <Galaxy_2Alex> Brina_Bree, No.
#1733 [14:43] <Galaxy_2Alex> Brina_Bree, Not the PC version that is
#1734 [14:44] <Brina_Bree> may i ask another question?
#1735 [14:44] <Galaxy_2Alex> Brina_Bree, There are certain models that will support Android Apps in the future.
#1736 [14:44] <Galaxy_2Alex> Brina_Bree, Yes?
#1737 [14:45] <Brina_Bree> do you only take questions for the pc version?
#1738 [14:45] * kauan [kauan@notlogged] has joined #minecrafthelp
#1739 [14:45] <Galaxy_2Alex> Brina_Bree, For the most part, yes, but we can also assist with simple issues for all other edition of the game.
#1740 [14:45] * kauan [kauan@notlogged] has quit. (Client Quit)
#1741 [14:46] <Brina_Bree> well its not a serious question, but thank you for trying to help im gonna go and sit in a corner and question everyhting i have done now
#1742 [14:47] <Galaxy_2Alex> Brina_Bree, You're welcome, have a nice day.
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#1744 [14:51] * Aeonimus [Aeonimus@notlogged] has quit. ()
#1745 [14:51] <StormLoGic> Hi - I am trying to migrate my old minecraft premium account to a new, Mojang account. However, I don't know the email that I used when I signed up.
#1746 [14:51] <StormLoGic> fuck.
#1747 [14:51] <Absol> StormLoGic: Please keep it civil
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#1749 [14:52] * xerox123 [xerox123@notlogged] has joined #minecrafthelp
#1750 [14:52] <Galaxy_2Alex> alright
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#1768 [15:17] <Rage667> hay I have a problem with my minecraft account, I don`t can log in me
#1769 [15:17] * tom1000 [tom1000@notlogged] has joined #minecrafthelp
#1770 [15:17] <Galaxy_2Alex> Rage667, What happens when you try?
#1771 [15:17] <Rage667> wait i look again
#1772 [15:18] * tom1000 [tom1000@notlogged] has quit. (Client Quit)
#1773 [15:22] <Rage667> Invalid credentails or token has expired. Please creat this account one again: you may try typing your password in a text editor and then opaste your passsword here to be shure that you write it correcrtly. In case you forgot yout password: link...
#1774 [15:23] <Galaxy_2Alex> Rage667, Have you tried resetting your password?
#1775 [15:23] <Rage667> yes I don`t can go on my E-Mail adress
#1776 [15:23] <Galaxy_2Alex> Rage667, So you don't receive any E-Mail from Mojang?
#1777 [15:24] <Rage667> no i don`t can log in on my E-Mail adress, this is the account from my friend he has givit to me
#1778 [15:25] <Galaxy_2Alex> Rage667, Account sharing is not allowed according to the EULA.
#1779 [15:25] <Galaxy_2Alex> Rage667, You'll have to ask him to recover the account.
#1780 [15:25] * MajaraN [MajaraN@notlogged] has joined #minecrafthelp
#1781 [15:25] <MajaraN> I NEED HELP
#1782 [15:26] <Galaxy_2Alex> MajaraN, Please don't shout.
#1783 [15:26] <Galaxy_2Alex> MajaraN, What do you need help with?
#1784 [15:26] <MajaraN> ye,wait i go to google translate
#1785 [15:26] <MajaraN> My account has been hacked and email also I can somehow recover the premium ?
#1786 [15:27] <Galaxy_2Alex> MajaraN, You will have to contact Mojang with your transaction ID.
#1787 [15:27] <Galaxy_2Alex> ??> MajaraN account/trans-id
#1788 [15:27] <Absol> MajaraN: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1789 [15:27] <MajaraN> how?
#1790 [15:27] <Galaxy_2Alex> ??> MajaraN account/send-email
#1791 [15:27] <Absol> MajaraN: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1792 [15:27] <Absol> MajaraN: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1793 [15:27] <Rage667> I have asked my friend and he say its ok its my account
#1794 [15:27] <Galaxy_2Alex> Rage667, But you need access to the E-Mail Account the Minecraft Account is connected to.
#1795 [15:27] <Galaxy_2Alex> Rage667, And technically, he is not allowed to give you the account.
#1796 [15:28] <MajaraN> galaxy security error
#1797 [15:28] <MajaraN> when i send email
#1798 [15:28] <MajaraN> change...
#1799 [15:28] <Galaxy_2Alex> MajaraN, Try a different browser.
#1800 [15:28] <MajaraN> An error occurred. Could not load security challenge.
#1801 [15:28] <MajaraN> that
#1802 [15:28] <Rage667> why I can`t log in me
#1803 [15:29] <MajaraN> i dont now why "An error occurred. Could not load security challenge."
#1804 [15:29] <Galaxy_2Alex> MajaraN, Try a different browser.
#1805 [15:29] <MajaraN> opera,mozila ?
#1806 [15:29] <Galaxy_2Alex> MajaraN, Try Mozilla.
#1807 [15:29] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#1808 [15:29] <Galaxy_2Alex> Rage667, Because you may have entered the password wrong too often.
#1809 [15:29] <Galaxy_2Alex> ??> Rage667 login/throttle
#1810 [15:29] <Absol> Rage667: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1811 [15:29] <Absol> Rage667: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1812 [15:30] <Galaxy_2Alex> Rage667, If it doesn't work with the correct password after three hours, you need to contact Mojang to recover the account.
#1813 [15:30] <MajaraN> ye ok im dowland ;/
#1814 [15:30] <Rage667> ok thanks I must to wait 3 hours and than I can log in me ?
#1815 [15:31] <Galaxy_2Alex> Rage667, Then you can try again, yes.
#1816 [15:31] <Galaxy_2Alex> Rage667, If it's still incorrect, you have to have access to the email account connected to the minecraft account
#1817 [15:31] <Rage667> ok when my passsword incorrct is than ?
#1818 [15:31] <Rage667> can I log in me on the Mojang website
#1819 [15:32] <Rage667> ?
#1820 [15:32] <Galaxy_2Alex> Rage667, No, you'll have to wait three hours now, then you can try again.
#1821 [15:32] * sondrelian1 [sondrelian1@notlogged] has joined #minecrafthelp
#1822 [15:32] * nikola [nikola@notlogged] has joined #minecrafthelp
#1823 [15:32] <sondrelian1> hello
#1824 [15:33] <Galaxy_2Alex> sondrelian1, Hello.
#1825 [15:33] * nikola is now known as Guest44160
#1826 [15:33] <sondrelian1> i forgot my password on my mail on this minecraft account and i forgot my password havent been on this account for aloong time how can i get it back?
#1827 [15:33] <Rage667> can log in me with an another account its my account ?
#1828 [15:34] * mishel [mishel@notlogged] has joined #minecrafthelp
#1829 [15:34] * Guest44160 [Guest44160@notlogged] has quit. (Client Quit)
#1830 [15:34] <sondrelian1> and i dont remember what i used to birth og anything remember my mail but not password or password on minecraft but remember my minecraft name
#1831 [15:35] <Galaxy_2Alex> sondrelian1, What is your Minecraft Username?
#1832 [15:35] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1833 [15:35] <Galaxy_2Alex> Rage667, You currently can't log in at all on your system, you'll have to wait three hours.
#1834 [15:35] * mishel [mishel@notlogged] has quit. (Client Quit)
#1835 [15:35] <sondrelian1> sondrelian1
#1836 [15:35] <sondrelian1> is my minecraft username
#1837 [15:35] <Rage667> ok thanks, you has help me i got off
#1838 [15:35] * Rage667 [Rage667@notlogged] has quit. (Quit: Web client closed)
#1839 [15:36] <Galaxy_2Alex> sondrelian1, You'll have to contact Mojang with your transaction ID.
#1840 [15:36] <Galaxy_2Alex> ??> sondrelian1 account/trans-id
#1841 [15:36] <Absol> sondrelian1: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1842 [15:36] <Galaxy_2Alex> ??> sondrelian1 account/send-email
#1843 [15:36] <Absol> sondrelian1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1844 [15:36] <Absol> sondrelian1: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1845 [15:36] <MajaraN> ye galaxy i trying to opera and null
#1846 [15:36] <MajaraN> An error occurred. Could not load security challenge. that problem wtf?
#1847 [15:38] <sondrelian1> i dident use my paypal i used my dads and i dont have contact whit him anymore so there is a problem
#1848 [15:38] <Galaxy_2Alex> sondrelian1, I'm sorry, you will not be able to receive account support without your transaction ID, it basically acts as a receipt
#1849 [15:38] <Galaxy_2Alex> MajaraN, One moment please.
#1850 [15:38] <Telf0rd> Launcher won't pick up new credentials, and has removed my main account from my Exsiting User list.
#1851 [15:39] <Telf0rd> I've reset password, But nothing,
#1852 [15:39] <sondrelian1> okai
#1853 [15:39] <Galaxy_2Alex> Telf0rd, What is your Minecraft Username?
#1854 [15:39] <Galaxy_2Alex> MajaraN, Are you using an adblocker?
#1855 [15:39] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1856 [15:40] <MajaraN> ye
#1857 [15:40] <Galaxy_2Alex> MajaraN, Please disable it for the Mojang help page.
#1858 [15:40] <Telf0rd> my uuid is beaf9b54-f767-490b-9850-4ecfed87250d
#1859 [15:40] <MajaraN> ye
#1860 [15:40] <Telf0rd> account name Telf0rd
#1861 [15:42] <Telf0rd> I can log in to https://account.mojang.com/
#1862 [15:42] <Galaxy_2Alex> Telf0rd, What is the exact error message on the launcher?
#1863 [15:42] <Telf0rd> http://puu.sh/pKCwv.png
#1864 [15:42] <MajaraN> galaxy i off and null again that problem why? ;/
#1865 [15:43] <Telf0rd> InvalidCredentialsException: Invalid credentials
#1866 [15:43] <Galaxy_2Alex> Telf0rd, Are you using the exact same login data as on the website
#1867 [15:43] * phatblob [phatblob@notlogged] has joined #minecrafthelp
#1868 [15:43] <Telf0rd> yes,
#1869 [15:43] <Telf0rd> I've had mc since 2011 and this is the first time i've had an issue
#1870 [15:43] <Galaxy_2Alex> Telf0rd, How long have you been having this issue?
#1871 [15:44] <Telf0rd> Today,
#1872 [15:44] <MajaraN> Galaxy ;- (
#1873 [15:44] <Galaxy_2Alex> MajaraN, That might be an issue. Hold on.
#1874 [15:45] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Ping timeout: 190 seconds)
#1875 [15:45] <phatblob> Hello, I have ran into a problem where I have been attempting to chase down for 2 hours contacting Microsoft and trying to reset my passwords and nothing will let me log into minecraft.
#1876 [15:45] <Galaxy_2Alex> Telf0rd, If multiple failed attempts to log in were made, an automatic protections sets in, which, right after a credentials change, is 24 hours.
#1877 [15:45] * erick [erick@notlogged] has joined #minecrafthelp
#1878 [15:45] <Galaxy_2Alex> phatblob, PC Edition?
#1879 [15:45] <phatblob> Yes
#1880 [15:45] <Galaxy_2Alex> phatblob, What happens when you try to log in?
#1881 [15:46] <phatblob> Invalid Credentials
#1882 [15:46] <Telf0rd> They sent a email to me, I've reset the password, so i can't log in to Minecraft at all on that account for 24 hours?
#1883 [15:46] * cadu [cadu@notlogged] has quit. (Ping timeout: 195 seconds)
#1884 [15:46] <phatblob> They wont even let me login on the site and I could even create a new account using my Email
#1885 [15:46] <Telf0rd> I think Mojang have fk'd up.
#1886 [15:46] <phatblob> ^
#1887 [15:46] <phatblob> I cant login what so ever
#1888 [15:46] <Galaxy_2Alex> Telf0rd, I'm afraid you'll have to wait a day since you most likely accidentally tried logging in with the wrong credentials too many times. You can find more info here: https://help.mojang.com/customer/portal/articles/781529
#1889 [15:47] <Galaxy_2Alex> phatblob, How many times have you tried to log in?
#1890 [15:47] <Telf0rd> Even though the launcher took the username away?
#1891 [15:47] <Telf0rd> I feel Mojang are having issues, If it's happened to a few people
#1892 [15:47] * Draco [Draco@notlogged] has joined #minecrafthelp
#1893 [15:48] <MajaraN> Galaxy whats up help me?
#1894 [15:48] <phatblob> Too many, But I make sure I do it correctly. I have check they wont even email me a new password and I understand that I would need to wait a day or what they say is "30 minutes"
#1895 [15:48] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1896 [15:48] <Galaxy_2Alex> ??> phatblob login/throttle
#1897 [15:48] <Draco> Hi, whenever I attempt to login to minecraft, it says "Invalid credentials", what should I do?
#1898 [15:48] <Absol> phatblob: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1899 [15:48] <Absol> phatblob: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1900 [15:48] <Galaxy_2Alex> alright.
#1901 [15:48] <Galaxy_2Alex> I see.
#1902 [15:48] <Galaxy_2Alex> let me investigate.
#1903 [15:49] <phatblob> Absol, I have tried reseting my password after the second attemt
#1904 [15:49] <phatblob> Atrempt*
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#1907 [15:49] <Draco> Phatblob
#1908 [15:49] <phatblob> Yes draco?
#1909 [15:50] <Galaxy_2Alex> MajaraN, I'm afraid there is not much you can do. Something on your PC, your router, or your ISP is blocking an important part of the mail part, the security challenge. I'd recommend checking all those points.
#1910 [15:50] <Draco> Are you have the "invalid credentials" issue?
#1911 [15:50] * samuel [samuel@notlogged] has quit. (Client Quit)
#1912 [15:50] <Galaxy_2Alex> All "Invalid Credentials" cases: Please stand by while I am investigating whether or not this is an issue.
#1913 [15:50] <Telf0rd> Invalid token
#1914 [15:50] <phatblob> Now I am but before hand I tried resetting the password before I got it they wont send me a new one
#1915 [15:50] <Telf0rd> I just got kicked out of both accounts,
#1916 [15:50] <Draco> Same^
#1917 [15:51] <Galaxy_2Alex> phatblob, Telf0rd, Draco, What Antivirus and/or Firewall program are you using?
#1918 [15:51] <MajaraN> Galaxy me friend is too look for that and null
#1919 [15:51] <Telf0rd> Galaxy_2Alex Absol I Believe this is an internal issue with the Login Servers,
#1920 [15:51] <Draco> none, curently
#1921 [15:51] <Telf0rd> Windows Defender.
#1922 [15:51] <Galaxy_2Alex> Telf0rd, It is not, since it is currently working completely fine for me.
#1923 [15:51] <Draco> if any, windows defender
#1924 [15:52] <phatblob> Im not sure but we dont have a firewall im retty sure
#1925 [15:52] <Telf0rd> I feel it's only happened to a select few, Considering i play MC everyday for 4 years, and never had this issue to this extent,
#1926 [15:52] <phatblob> Or anti virus as this is a semi new pc
#1927 [15:52] <Galaxy_2Alex> Draco, phatblob, What is your account username?
#1928 [15:52] <phatblob> phatvlov
#1929 [15:52] <Draco> TheKur
#1930 [15:52] <phatblob> phatblob*
#1931 [15:52] <Draco> I have this issue on two accounts
#1932 [15:53] <Draco> TheKur, and DraconicApples
#1933 [15:53] <Telf0rd> Usually if i get the Invalid token error, I can sign back in.
#1934 [15:53] <phatblob> I tried using a freinds account, Two of them and it wont work
#1935 [15:53] <Joe> I can't login to my account on the launcher because I cant remember the details of the account i migrated to and i can't login to Minecraft.net because i don't know my email that liks with my account! All I know is my username and password and thats all i ever used to have to know.
#1936 [15:53] <Galaxy_2Alex> Joe, What is your Username?
#1937 [15:53] <Joe> UGSY7JOE
#1938 [15:54] <Galaxy_2Alex> Joe, Did you migrate it manually?
#1939 [15:54] <Joe> cant remember
#1940 [15:54] <Galaxy_2Alex> Joe, You'll have to contact Mojang with your transaction ID.
#1941 [15:54] <Galaxy_2Alex> ??> Joe account/trans-id
#1942 [15:54] <Absol> Joe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1943 [15:54] <Galaxy_2Alex> ??> Joe account/send-email
#1944 [15:54] <Absol> Joe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1945 [15:54] <Absol> Joe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1946 [15:55] <phatblob> Galaxy, Can you provide any more assistance..?
#1947 [15:55] <Draco> ^
#1948 [15:55] <Galaxy_2Alex> phatblob, Not really, it seems like an internal problem and I don't have any possibility of contact right now.
#1949 [15:55] * sondrelian1 [sondrelian1@notlogged] has quit. (Quit: Web client closed)
#1950 [15:55] <phatblob> ..
#1951 [15:55] <Galaxy_2Alex> The only thing I can link is this help article for now: https://help.mojang.com/customer/portal/articles/781529
#1952 [15:56] <Galaxy_2Alex> If this is still an issue tomorrow, contact Account Support.
#1953 [15:56] <Galaxy_2Alex> ?? mojang/email
#1954 [15:56] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1955 [15:56] <phatblob> Okay im starting to hate that useless site
#1956 [15:56] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1957 [15:56] <Galaxy_2Alex> phatblob, This is tech support, not account support, keep that in mind.
#1958 [15:56] <phatblob> I know.. Im just hating that site.. (this one is good) well.. bye ..
#1959 [15:57] <Galaxy_2Alex> Sorry that we weren't able to help you.
#1960 [15:57] <Draco> Well
#1961 [15:57] <Draco> Thanks for trying
#1962 [15:57] <Draco> Peace
#1963 [15:57] <Galaxy_2Alex> Draco, Bye, have a nice day.
#1964 [15:58] <Joe> I dont understand why i cant login if I know my Minecraft Username and Password
#1965 [15:58] <Galaxy_2Alex> Joe, Because you have to log in with your E-Mail Adress since you account is migrated.
#1966 [15:59] <Joe> i dont know which email i migrated to
#1967 [15:59] * RareBlazes [RareBlazes@notlogged] has joined #minecrafthelp
#1968 [15:59] <Galaxy_2Alex> Joe, That is why you have to contact Mojang with your transaction ID.
#1969 [15:59] <Telf0rd> Galaxy_2Alex is it worth tweeting @mojang? I'm not sure on how fast there support is.
#1970 [15:59] <Galaxy_2Alex> Telf0rd, Since it's currently 11PM in Sweden, you won't get an answer for another ~8 hours.
#1971 [15:59] <RareBlazes> Hi
#1972 [15:59] <RareBlazes> Um
#1973 [16:00] <Galaxy_2Alex> Telf0rd, And you'd rather tweet at @MojangSupport
#1974 [16:00] <Galaxy_2Alex> RareBlazes, Hello.
#1975 [16:00] * MajaraN [MajaraN@notlogged] has quit. (Ping timeout: 195 seconds)
#1976 [16:00] <Telf0rd> So no global support? :/
#1977 [16:00] <RareBlazes> my minecraft won't start up
#1978 [16:00] <Galaxy_2Alex> Telf0rd, No, sorry.
#1979 [16:00] <Galaxy_2Alex> RareBlazes, What happens when you try?
#1980 [16:00] * Draco [Draco@notlogged] has quit. (Ping timeout: 195 seconds)
#1981 [16:01] <RareBlazes> It says I need to update my graphics driver and something about the OpenGL thread
#1982 [16:01] <Galaxy_2Alex> RareBlazes, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1983 [16:02] * sebas [sebas@notlogged] has joined #minecrafthelp
#1984 [16:02] <RareBlazes> I was wondering why it won't run on windows 10, but it could run on windows 7
#1985 [16:02] <Galaxy_2Alex> RareBlazes, I'll be able to determine that as soon as I had a look at your DxDiag.
#1986 [16:03] <RareBlazes> http://paste.ubuntu.com/18125817/
#1987 [16:03] <Galaxy_2Alex> RareBlazes, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1988 [16:04] <RareBlazes> Ok, thanks for the information!
#1989 [16:04] * sebas [sebas@notlogged] has quit. (Client Quit)
#1990 [16:06] * MajaraN [MajaraN@notlogged] has joined #minecrafthelp
#1991 [16:06] <MajaraN> hi?
#1992 [16:08] * MajaraN [MajaraN@notlogged] has quit. (Client Quit)
#1993 [16:08] * MajaraN [MajaraN@notlogged] has joined #minecrafthelp
#1994 [16:08] <MajaraN> hi
#1995 [16:08] <MajaraN> i have problem
#1996 [16:08] <MajaraN> When me email and acount is hacked and i not have email to do question to comeback acount how i can look email?
#1997 [16:08] <Galaxy_2Alex> MajaraN, Are you using your own home internet network?
#1998 [16:08] <MajaraN> ye home look that
#1999 [16:09] <MajaraN> how i look email too minecraft ign:MajaraN
#2000 [16:09] <Galaxy_2Alex> MajaraN, What ISP are you using?
#2001 [16:09] * angry45 [angry45@notlogged] has joined #minecrafthelp
#2002 [16:09] <MajaraN> what is isp?
#2003 [16:09] <Galaxy_2Alex> MajaraN, Internet Service Provider.
#2004 [16:10] <MajaraN> neostarada
#2005 [16:10] <MajaraN> Orange
#2006 [16:10] <MajaraN> NEostrada
#2007 [16:10] * BERNARDSKF [BERNARDSKF@notlogged] has joined #minecrafthelp
#2008 [16:10] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#2009 [16:10] <angry45> How do I fix the error that says connection timed out no further information
#2010 [16:10] <Galaxy_2Alex> angry45, What Antivirus program are you using?
#2011 [16:10] <Galaxy_2Alex> MajaraN, What Antivirus program are you using?
#2012 [16:11] <angry45> kaspersky
#2013 [16:11] <MajaraN> I not have antivirus im good too not have virus in me computer
#2014 [16:11] <Galaxy_2Alex> ??> MajaraN tools/hjt
#2015 [16:11] <Absol> MajaraN: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2016 [16:11] <Absol> MajaraN: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2017 [16:11] <Galaxy_2Alex> angry45, Are Minecraft and Java allowed through all aspects of it?
#2018 [16:12] <BERNARDSKF> HI i forget my account password and email can somone help me
#2019 [16:12] <angry45> How do I check?
#2020 [16:12] <Galaxy_2Alex> BERNARDSKF, What is your Minecraft Username?
#2021 [16:12] <BERNARDSKF> BERNARDSKF
#2022 [16:12] <Galaxy_2Alex> angry45, Make sure there are exceptions for Antivirus and Firewall in Kaspersky.
#2023 [16:12] <BERNARDSKF> or benio-f@o2.pl
#2024 [16:12] <Galaxy_2Alex> BERNARDSKF, So you do have your E-Mail Adress?
#2025 [16:13] <BERNARDSKF> i have but i forget password
#2026 [16:13] <BERNARDSKF> i play a long time ago
#2027 [16:13] <Galaxy_2Alex> BERNARDSKF, Do you usually log in with Username or emailadress?
#2028 [16:13] <BERNARDSKF> i log in with email adres
#2029 [16:13] <Joe> Galaxy_2Alex Everything is sorted !! thankyou so much!!
#2030 [16:13] <Galaxy_2Alex> Joe, You're welcome, have a nice day.
#2031 [16:13] <Joe> this has been super helpful
#2032 [16:14] <Galaxy_2Alex> BERNARDSKF, Did you try to reset your password?
#2033 [16:14] <Joe> keep up the amazing works and thanks again
#2034 [16:14] <Galaxy_2Alex> Joe, Thank you :)
#2035 [16:14] <BERNARDSKF> i try but in emali i cant change it
#2036 [16:14] <Galaxy_2Alex> BERNARDSKF, Why can't you?
#2037 [16:15] * erick [erick@notlogged] has quit. (Quit: Web client closed)
#2038 [16:15] <angry45> Im not sure how to do that
#2039 [16:15] <BERNARDSKF> i dont know i try sms but its write "cant chagne password for this accound"
#2040 [16:15] <Galaxy_2Alex> angry45, Hmm right, let's look aside from Kaspersky then.
#2041 [16:15] <BERNARDSKF> so i have big problem with that
#2042 [16:16] * andrea [andrea@notlogged] has joined #minecrafthelp
#2043 [16:16] <Galaxy_2Alex> ??> angry45 tools/hjt
#2044 [16:16] <Absol> angry45: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2045 [16:16] <Absol> angry45: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2046 [16:16] <MajaraN> http://paste.ubuntu.com/18126545/ galaxy take
#2047 [16:16] <Galaxy_2Alex> BERNARDSKF, Contact Mojang with your transaction ID.
#2048 [16:16] <Galaxy_2Alex> ??> BERNARDSKF account/trans-id
#2049 [16:16] <Absol> BERNARDSKF: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2050 [16:16] <Galaxy_2Alex> ??> BERNARDSKF account/send-email
#2051 [16:16] <Absol> BERNARDSKF: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2052 [16:16] <Absol> BERNARDSKF: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2053 [16:16] <BERNARDSKF> ok thx
#2054 [16:16] <MajaraN> http://paste.ubuntu.com/18126545/ galaxy take
#2055 [16:16] * andrea is now known as Guest48302
#2056 [16:16] <angry45> what does that mean?
#2057 [16:16] <Galaxy_2Alex> MajaraN, Remove Advanced SystemCare.
#2058 [16:17] <MajaraN> you sure?
#2059 [16:17] <Galaxy_2Alex> angry45, Follow the instructions Absol gave to you.
#2060 [16:17] <Galaxy_2Alex> MajaraN, Yes, it is known to cause problems.
#2061 [16:17] * Joe [Joe@notlogged] has quit. (Ping timeout: 195 seconds)
#2062 [16:17] * BERNARDSKF [BERNARDSKF@notlogged] has quit. (Quit: Web client closed)
#2063 [16:18] <MajaraN> i unistall advanced system care and?
#2064 [16:18] * Starlight [Starlight@notlogged] has joined #minecrafthelp
#2065 [16:18] <Galaxy_2Alex> MajaraN, Restart your PC, then try to fill out the form again.
#2066 [16:19] * Guest48302 [Guest48302@notlogged] has quit. (Client Quit)
#2067 [16:19] * servermcmenu [servermcmenu@notlogged] has joined #minecrafthelp
#2068 [16:19] <servermcmenu> hello, i cant loginto mojang
#2069 [16:19] <Galaxy_2Alex> servermcmenu, What happens when you try?
#2070 [16:19] <servermcmenu> Error! Unknown e-mail address or password.
#2071 [16:19] <servermcmenu> and evrything is right
#2072 [16:19] <Galaxy_2Alex> servermcmenu, Have you tried to reset your password?
#2073 [16:19] <servermcmenu> yes
#2074 [16:20] * andrea [andrea@notlogged] has joined #minecrafthelp
#2075 [16:20] <Galaxy_2Alex> ??> servermcmenu login/throttle
#2076 [16:20] <Absol> servermcmenu: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2077 [16:20] <Absol> servermcmenu: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2078 [16:20] <andrea> http://paste.ubuntu.com/18126672/
#2079 [16:20] <Galaxy_2Alex> andrea, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2080 [16:20] * andrea is now known as Guest14630
#2081 [16:20] <angry45> how do I send the link of it?
#2082 [16:20] <Galaxy_2Alex> angry45, Copy it, and paste it into this chat.
#2083 [16:21] <Guest14630> thanks
#2084 [16:21] * MajaraN [MajaraN@notlogged] has quit. (Ping timeout: 195 seconds)
#2085 [16:22] <angry45> http://paste.ubuntu.com/18126867/
#2086 [16:22] <Galaxy_2Alex> angry45, Remove McAfee.
#2087 [16:22] <Galaxy_2Alex> ??> angry45 av/mcafee/uninstall
#2088 [16:22] <Absol> angry45: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2089 [16:24] * gnarlyverts [gnarlyverts@notlogged] has joined #minecrafthelp
#2090 [16:24] * Guest14630 [Guest14630@notlogged] has quit. (Client Quit)
#2091 [16:27] * MajaraN [MajaraN@notlogged] has joined #minecrafthelp
#2092 [16:27] <MajaraN> again bad i restart and "An error occurred. Could not load security challenge."i think is email changed to hacker -.-
#2093 [16:27] <gnarlyverts> http://paste.ubuntu.com/18126952/ Every time I go to open the game I get an error saying that I need to update my graphics drivers and that this is common with the windows 10 update. When I go to fix the problem, it will give me a driver update wizard thing. This gives me an update, restarts the computer, and then I have the same problem all over again.
#2094 [16:28] <MajaraN> again bad i restart and "An error occurred. Could not load security challenge."i think is email changed to hacker -.-
#2095 [16:28] <Galaxy_2Alex> MajaraN, One moment.
#2096 [16:28] * angry45_ [angry45_@notlogged] has joined #minecrafthelp
#2097 [16:29] <angry45_> I uninstalled mcafee
#2098 [16:29] <Galaxy_2Alex> gnarlyverts, Your system is too old and HP does not fully support Windows 10 for it. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or buy a new system.
#2099 [16:29] * angry45 [angry45@notlogged] has quit. (Ping timeout: 195 seconds)
#2100 [16:29] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#2101 [16:29] <angry45_> alex it closed out of my chat are you still helping me?
#2102 [16:30] <gnarlyverts> Well damn...thank you so much for the info Galaxy_2Alex
#2103 [16:30] <gustavo> gustavo
#2104 [16:30] <Galaxy_2Alex> angry45_, Yes.
#2105 [16:30] <Galaxy_2Alex> gustavo, Hello.
#2106 [16:30] <MajaraN> Galaxy and?
#2107 [16:30] <angry45_> what do I do after I uninstall mcafee?
#2108 [16:30] <Galaxy_2Alex> angry45_, Try to see if the issue has been fixed.
#2109 [16:30] * gnarlyverts [gnarlyverts@notlogged] has quit. (Quit: Web client closed)
#2110 [16:31] <Galaxy_2Alex> MajaraN, Make sure your browser is up-to-date.
#2111 [16:32] <angry45_> it did not work'
#2112 [16:33] <Galaxy_2Alex> ??> angry45_ av/adwcleaner
#2113 [16:33] <Absol> angry45_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2114 [16:33] <Absol> angry45_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2115 [16:33] <MajaraN> is not update
#2116 [16:33] <Galaxy_2Alex> MajaraN, It might be a server outage as well, try it again tomorrow.
#2117 [16:34] <MajaraN> ye ok i try tommorow...;/
#2118 [16:35] * Fraaltair [Fraaltair@notlogged] has joined #minecrafthelp
#2119 [16:35] * doglover5627 [doglover5627@notlogged] has joined #minecrafthelp
#2120 [16:35] <Fraaltair> HI, i cant play minecraft and t passed 6 days
#2121 [16:35] <Fraaltair> i need help
#2122 [16:35] <Galaxy_2Alex> Fraaltair, What happens when you try?
#2123 [16:36] <Fraaltair> it crashed and i cant play on multiplayer and singleplayer
#2124 [16:36] <Galaxy_2Alex> ??> Fraaltair launcher/game-output
#2125 [16:36] <Absol> Fraaltair: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2126 [16:36] <Absol> Fraaltair: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2127 [16:36] * TheWhatever [TheWhatever@notlogged] has joined #minecrafthelp
#2128 [16:37] * doglover5627 [doglover5627@notlogged] has quit. (Client Quit)
#2129 [16:37] <Fraaltair> http://paste.ubuntu.com/18127680/
#2130 [16:37] <Fraaltair> here it is
#2131 [16:37] <Galaxy_2Alex> Fraaltair, What Antivirus program are you using?
#2132 [16:37] <Fraaltair> ByteFence
#2133 [16:38] <Galaxy_2Alex> Fraaltair, That one is known to cause issues, try removing it.
#2134 [16:38] <TheWhatever> Hey! I'm with a problem, when I enter in a world in minecraft, the world barely load and the program crash
#2135 [16:38] <Fraaltair> okk
#2136 [16:38] <Galaxy_2Alex> Fraaltair, As an alternative, try Avast.
#2137 [16:38] <Galaxy_2Alex> ??> Fraaltair ac/avast
#2138 [16:38] <Galaxy_2Alex> ??> Fraaltair av/avast
#2139 [16:38] <Absol> Fraaltair: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2140 [16:38] <Fraaltair> send me the link please
#2141 [16:38] <Fraaltair> ohh ok thx
#2142 [16:38] <Galaxy_2Alex> ??> TheWhatever launcher/game-output
#2143 [16:38] <Absol> TheWhatever: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2144 [16:39] <Absol> TheWhatever: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2145 [16:39] * MajaraN [MajaraN@notlogged] has quit. (Ping timeout: 195 seconds)
#2146 [16:40] <TheWhatever> Okay, just a second
#2147 [16:41] <TheWhatever> Here is the link
#2148 [16:41] <TheWhatever> http://paste.ubuntu.com/18127919/
#2149 [16:41] <Galaxy_2Alex> ??> TheWhatever win/dxdiag
#2150 [16:41] <Absol> TheWhatever: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2151 [16:41] * Shy is now known as SleepingShy
#2152 [16:43] <TheWhatever> Okay
#2153 [16:44] * Fraaltair [Fraaltair@notlogged] has quit. (Ping timeout: 195 seconds)
#2154 [16:44] * EPIC123 [EPIC123@notlogged] has joined #minecrafthelp
#2155 [16:44] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#2156 [16:45] * Fraaltair [Fraaltair@notlogged] has joined #minecrafthelp
#2157 [16:45] <EPIC123> http://paste.ubuntu.com/18127958/ PROBLEM WITH GRAPHICS DRIVER AFTER INSTALLING WINDOWS 10
#2158 [16:46] <Fraaltair> emmmmmmmm now what i have to do???
#2159 [16:46] <TheWhatever> Okay, here it is the new link
#2160 [16:46] <Fraaltair> i download the antivirus
#2161 [16:46] <TheWhatever> http://paste.ubuntu.com/18128162/
#2162 [16:46] <Galaxy_2Alex> EPIC123, One moment please.
#2163 [16:46] <Galaxy_2Alex> Fraaltair, Have you uninstalled your old one?
#2164 [16:46] <Galaxy_2Alex> TheWhatever, One moment.
#2165 [16:46] <Fraaltair> yes
#2166 [16:47] <Galaxy_2Alex> EPIC123, That is not the full DxDiag.
#2167 [16:47] <Fraaltair> yes
#2168 [16:47] <Fraaltair> now what i have to do???
#2169 [16:47] <Galaxy_2Alex> fling, One moment please.
#2170 [16:47] <Galaxy_2Alex> EPIC123, Please follow the instructions again, but copy the full DxDiag this time.
#2171 [16:47] <Galaxy_2Alex> ??> EPIC123 win/dxdiag
#2172 [16:48] <Absol> EPIC123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2173 [16:48] <Galaxy_2Alex> Fraaltair, Install Avast, and try to run Minecraft.
#2174 [16:48] <TheWhatever> okay
#2175 [16:48] <Fraaltair> shall i do a scan???
#2176 [16:48] <Galaxy_2Alex> Fraaltair, Yes.
#2177 [16:48] <Fraaltair> and then......
#2178 [16:49] <Fraaltair> so i dont have to reset my pc right???
#2179 [16:49] <Galaxy_2Alex> Fraaltair, Try to run the game after you restarted your PC.
#2180 [16:49] <Fraaltair> okk
#2181 [16:50] <Fraaltair> one man of the stuff told me the same of the antivirus....
#2182 [16:50] <EPIC123> http://paste.ubuntu.com/18128376/
#2183 [16:50] <Fraaltair> please i need luckk
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#2186 [16:50] <Galaxy_2Alex> TheWhatever, Download and Install these two drivers: http://downloads.dell.com/FOLDER03632210M/1/Video_Driver_WX9YJ_WN32_20.19.15.4404_A02.EXE
#2187 [16:50] <Galaxy_2Alex> TheWhatever, and: http://downloads.dell.com/FOLDER03371677M/1/Video_Driver_MD19H_WN32_10.18.13.5382_A02.EXE
#2188 [16:50] <Galaxy_2Alex> EPIC123, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2189 [16:52] <EPIC123> THANK YOU GALAXY_2ALEX
#2190 [16:52] <Galaxy_2Alex> EPIC123, You're welcome, but there is no need to shout at me.
#2191 [16:52] <TheWhatever> Im sure I copied all now
#2192 [16:52] <TheWhatever> http://paste.ubuntu.com/18128441/
#2193 [16:53] <TheWhatever> okay, I'll download
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#2195 [16:54] <TheWhatever> Downloading...
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#2201 [17:02] <Rikairchy> Galaxy_2Alex, pl2fix minecraft :(
#2202 [17:02] <TheWhatever> installing the first driver...
#2203 [17:02] <Rikairchy> the Win10 minecraft is incompatible with my switchable graphics :\
#2204 [17:03] <Galaxy_2Alex> Rikairchy, Try the forums
#2205 [17:03] <Galaxy_2Alex> Rikairchy, I'm having issues with the Windows 10 Edition myself
#2206 [17:07] <Rikairchy> nah
#2207 [17:07] <Rikairchy> haven't played MC since the whole Bukkit/DMCA thing
#2208 [17:07] <Galaxy_2Alex> oh lol
#2209 [17:07] <Rikairchy> where that one guy started whining and killed bukkit
#2210 [17:07] <Galaxy_2Alex> well, I'm gone
#2211 [17:07] <Rikairchy> whatever happened
#2212 [17:07] <Rikairchy> NO GET BACK HERE
#2213 [17:08] <Galaxy_2Alex> it's midnight
#2214 [17:08] <Rikairchy> no it's not
#2215 [17:08] <Galaxy_2Alex> I gotta work tomorrow
#2216 [17:08] <Galaxy_2Alex> gnight
#2217 [17:08] <Rikairchy> get in the right timezone
#2218 [17:08] <Galaxy_2Alex> pfft I wish I could
#2219 [17:08] <Rikairchy> is ok
#2220 [17:08] <TheWhatever> ...
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#2225 [17:38] <ZBLorbs606> getting Java Platform SE Binary has stopped working error since updating to version 1.10
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#2227 [17:42] <ZBLorbs606> getting Java Platform SE Binary has stopped working error since updating to version 1.10.. Any ideas?
#2228 [17:46] <ZBLorbs606> getting Java Platform SE Binary has stopped working error since updating to version 1.10... Any ideas?
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#2231 [17:50] <Poppy> Hello! Whenever i start up minecraft 1.10.2 (or 1.10 in general) everything is going fine. But when i try to join a singleplayer world, it crashes
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#2238 [17:55] <XKingLordX> guys i need your help i cant login to my accout
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#2240 [17:55] <XKingLordX> #minecrafthelp
#2241 [17:56] <XKingLordX> anyone there please i want to play minecraft
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#2245 [17:58] <miguel> df
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#2262 [18:18] <kayque> kayque
#2263 [18:18] <kayque> kayque
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#2267 [18:20] <angry45> I am unable to make or join a minecraft server it keeps saying connection timed out no further information found
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#2269 [18:21] <chase_> i need help getting a verification code to my email every time i look for it, its not in my inbox
#2270 [18:22] <chase_> Ive asked for another one being sent to my gmail but its not showing up ;/
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#2283 [18:32] <SirLeloman> http://paste.ubuntu.com/18133844/
#2284 [18:33] <SirLeloman> When i open minecraft, it crash i dont know why
#2285 [18:33] <memykil> There are almost 4k channels
#2286 [18:33] <SirLeloman> i followed all the instructions about the DxDiag
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#2289 [18:35] <memykil> I'm looking for an IRC MC mod/server channel, can somebody please suggest some.
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#2291 [18:36] <OkumuraPlays> java.lang.NullPointerException: group tengo ese error cuando entro a los servers en la versiones 1.9 y 1.10. No me deja entrar alguien me puede ayudar
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#2294 [18:37] <OkumuraPlays> java.lang.NullPointerException: group tengo ese error cuando entro a los servers en la versiones 1.9 y 1.10. No me deja entrar alguien me puede ayudar
#2295 [18:37] * gaspa [gaspa@notlogged] has joined #minecrafthelp
#2296 [18:37] <gaspa> rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
#2297 [18:38] <OkumuraPlays> java.lang.NullPointerException : group have that mistake when I enter the servers in versions 1.9 and 1.10 . does not let me someone can help me
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#2300 [18:40] <OkumuraPlays> java.lang.NullPointerException : group have that mistake when I enter the servers in versions 1.9 and 1.10 . does not let me someone can help me
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#2323 [19:01] <Lexbruh00> help meee
#2324 [19:02] <Lexbruh00> what do i do all im seeing is alecs and steves
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#2327 [19:03] <Lexbruh00> *alexs
#2328 [19:04] <yohqu852000> My minecraft keeps crashing when ever l log on. and when ever i finally get on and do something it crashes again??? Whats happing lol
#2329 [19:04] <RedTunaFish> Whenever I try to start a world or join a server, minecraft crashes.
#2330 [19:04] * xola [xola@notlogged] has joined #minecrafthelp
#2331 [19:04] <Anna> RedTunaFish: try toggle VBOs in settings
#2332 [19:04] <Lexbruh00> ok
#2333 [19:05] <RedTunaFish> would that be in minecraft settings or somewhere else
#2334 [19:05] <Anna> minecraft settings
#2335 [19:05] <RedTunaFish> okay thanks
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#2337 [19:06] <Telf0rd> options>video settings>Use VBOs:
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#2339 [19:06] <leonsito> quiero jugar
#2340 [19:07] <leonsito> As, or want to play do not play
#2341 [19:07] <yohqu852000> my VBOs was on so i turn it off??
#2342 [19:08] <RedTunaFish> thats what i did and it works! thanks!
#2343 [19:08] <yohqu852000> Mines loading
#2344 [19:10] <yohqu852000> Mine working too now, Thanks so much!!!
#2345 [19:10] <Lexbruh00> idk what to do
#2346 [19:10] <Lexbruh00> all i see is alexs and steves!!!
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#2348 [19:12] <leonsito> kjhjkj.n
#2349 [19:12] <leonsito> nilk.
#2350 [19:12] <leonsito> ibnl
#2351 [19:12] <leonsito> nmiln
#2352 [19:13] <Lexbruh00> What do i do, everytime i log on i dont see other peoples actual skins i see alexs or steves and my skin is a steve as well
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#2356 [19:14] <Lexbruh00> help me plzz..
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#2360 [19:15] <dman_> can anyone help with my card reading as: microsoft basic display adapter
#2361 [19:17] <CubeTheThird> dman_, do you have a dxdiag report?
#2362 [19:17] <dman_> yes
#2363 [19:17] <CubeTheThird> dman_, give a URL to it here
#2364 [19:17] <dman_> http://paste.ubuntu.com/18135847/
#2365 [19:18] <CubeTheThird> one moment
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#2367 [19:19] <CubeTheThird> dman_, download and install http://www.nvidia.com/download/driverResults.aspx/103913/en-us
#2368 [19:20] <dman_> okay thank you lots.
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#2372 [19:27] <ThadHatter> I try to join my friends server and i get the error javanullexceptiongroup and it wont let me join servers but when i get into the servers i get 1 bar of connection
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#2374 [19:27] <Lizzyyy> heyyy who can help?
#2375 [19:28] <ThadHatter> Can u help me?
#2376 [19:28] <ThadHatter> Why is there no one in here to help us
#2377 [19:28] <ThadHatter> this is lame
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#2380 [19:32] <Lizzyyy> www
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#2382 [19:32] <Lizzyyy> who can help
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#2384 [19:34] <Lizzyyy> can u help
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#2386 [19:35] <Malamooman234> I cannot log in, and im not getting a password reset email :(
#2387 [19:35] <Lizzyyy> can u halp
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#2394 [19:42] <WolfChanYT> Minecraft wont oprn saying there is something outdated...when i updated everything it still said the same thing http://paste.ubuntu.com/18136995/
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#2398 [19:45] <bollyboobltjarmaam> helo?
#2399 [19:45] <bollyboobltjarmaam> i need help
#2400 [19:45] <bollyboobltjarmaam> eeeeeeeeeeeeeeeeeeeeeeeeee
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#2402 [19:45] <Lizzyyy> no one here to help
#2403 [19:45] <bollyboobltjarmaam> wow thanks]
#2404 [19:46] <bollyboobltjarmaam> my pixle format ran out of gpu or something
#2405 [19:47] <bollyboobltjarmaam> And my CPU KEEPS TYPING RANDOM thINGs
#2406 [19:47] <bollyboobltjarmaam> eeeeeeeeeeeeeefasf
#2407 [19:47] <bollyboobltjarmaam> eeeeeeeeeeeee
#2408 [19:47] <bollyboobltjarmaam> so can you help?
#2409 [19:47] <bollyboobltjarmaam> aaaaaaaaaaaaaaaaaaaaaa
#2410 [19:47] <bollyboobltjarmaam> p
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#2412 [19:47] <bollyboobltjarmaam> hello
#2413 [19:48] <WolfChanYT> I think you are supposed to wait for them to answer...
#2414 [19:48] <bollyboobltjarmaam> my GPU ran out of pixels or something
#2415 [19:48] <bollyboobltjarmaam> oh ok
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#2417 [19:49] <bollyboobltjarmaam> emm
#2418 [19:49] <bollyboobltjarmaam> help?
#2419 [19:49] * WolfChanYT [WolfChanYT@notlogged] has quit. (Quit: Web client closed)
#2420 [19:49] <bollyboobltjarmaam> please?
#2421 [19:49] <bollyboobltjarmaam> ..>
#2422 [19:49] * WolfChanYT [WolfChanYT@notlogged] has joined #minecrafthelp
#2423 [19:50] <bollyboobltjarmaam> hi
#2424 [19:50] * bollyboobltjarmaam [bollyboobltjarmaam@notlogged] has quit. (Quit: Web client closed)
#2425 [19:50] * bollyboobltjarmaam [bollyboobltjarmaam@notlogged] has joined #minecrafthelp
#2426 [19:50] <bollyboobltjarmaam> helo?
#2427 [19:51] <bollyboobltjarmaam> "I NEED HELP"
#2428 [19:51] <bollyboobltjarmaam> please
#2429 [19:51] <WolfChanYT> My computer wont open minecraft due to something being outdated when I went to see what was outdated and nothing was.
#2430 [19:51] <WolfChanYT> http://paste.ubuntu.com/18136995/
#2431 [19:51] <bollyboobltjarmaam> me too!!!!
#2432 [19:51] <bollyboobltjarmaam> http://paste.ubuntu.com/18137232/
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#2434 [19:51] <bollyboobltjarmaam> hi!
#2435 [19:51] <gg> my minecraft has an error
#2436 [19:52] <bollyboobltjarmaam> so does mine!
#2437 [19:52] <gg> on the loading screen
#2438 [19:52] <bollyboobltjarmaam> the gpu pixel error?!?
#2439 [19:52] <gg> yea
#2440 [19:52] <bollyboobltjarmaam> and no one is here to ******* help
#2441 [19:52] <abctime> hi how do i contact mojang for account help
#2442 [19:52] <abctime> sorry for bothering you
#2443 [19:52] <bollyboobltjarmaam> idk
#2444 [19:53] <bollyboobltjarmaam> i need help too...
#2445 [19:53] <gg> abc
#2446 [19:53] <gg> https://help.mojang.com/
#2447 [19:53] <abctime> thanks
#2448 [19:53] <bollyboobltjarmaam> ...
#2449 [19:53] <bollyboobltjarmaam> help?
#2450 [19:53] <bollyboobltjarmaam> anyone?
#2451 [19:53] <bollyboobltjarmaam> ...
#2452 [19:54] <gg> you have to wait like 3 hrs for them to tell you need a new pc bc your graphics grad needs to be upgraded
#2453 [19:54] <bollyboobltjarmaam> ...
#2454 [19:54] <bollyboobltjarmaam> ok
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#2464 [20:01] <Stuart435> Hello everyone! So I'm looking to get back into Minecraft, but I cannot log in to play. Apparently a log time ago I have registered my Minecraft account to a Mojang Account. I perfectly remember the Minecraft account, but have no idea what the Mojang Account credentials are. Is there anything I can do to be able to play minecraft?
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#2468 [20:03] <Mojo> plz help me
#2469 [20:03] <Stuart435> Ok thanks for your help!
#2470 [20:03] * nathy [nathy@notlogged] has quit. (Client Quit)
#2471 [20:03] <Mojo> plz
#2472 [20:04] <Mojo> plz
#2473 [20:04] <Mojo> plz
#2474 [20:04] <Mojo> plzp
#2475 [20:04] * Absol kicked Mojo from #minecrafthelp (Reason: ojo :Stop spamming)
#2476 [20:05] * joshb [joshb@notlogged] has joined #minecrafthelp
#2477 [20:05] <joshb> hi
#2478 [20:06] <joshb> hello?
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#2480 [20:08] * Weirdy [Weirdy@notlogged] has joined #minecrafthelp
#2481 [20:10] <Weirdy> i cant log into my minecraft account and ive been searching for help for it feels about a year now how can get t back?
#2482 [20:13] <Weirdy> I have my account information written down
#2483 [20:14] * chase_ [chase_@notlogged] has joined #minecrafthelp
#2484 [20:14] <chase_> Im trying to make a purchase but its telling me theres been an error?
#2485 [20:16] <Weirdy> hi chase lol I've been waiting here for like 8 min
#2486 [20:17] <chase_> i was here an hour ago they never seem to have an answer for anything
#2487 [20:17] <chase_> i want to call them but they dont have a number
#2488 [20:19] <Weirdy> last time i came here somebody hacked my account i believe and im here about the same problem months later no answer i got one befor but they didnt help at all seeing if theres any difference
#2489 [20:19] <chase_> whats your prblem?
#2490 [20:19] <chase_> problem?
#2491 [20:21] <Weirdy> i have all my account info but it wont let me log in and i paid about $30 bucks and then some on this game for like other consoles and things
#2492 [20:22] <chase_> i was having the same problem
#2493 [20:22] <chase_> Now its not even letting me spend money :/
#2494 [20:22] <Weirdy> did you fix it well probably not because your trying to purchase it again i asume
#2495 [20:23] <Weirdy> its nice having someone to talk to as we wait
#2496 [20:24] <chase_> well it wont let me purchase it so at this point and time i am not spending any money on minecraft
#2497 [20:24] <Weirdy> Welcome to the Minecraft Help Channel. Just say what you need help with. Be Patient my ass
#2498 [20:24] * Euthorix [Euthorix@notlogged] has joined #minecrafthelp
#2499 [20:25] <chase_> all i want to do is make an account so i can play crazy craft :/
#2500 [20:26] <Weirdy> yeah i want mods aswell
#2501 [20:26] <Weirdy> i like tinyblocks claysoldiers and the gulliver mod
#2502 [20:26] * ClockworkTwin [ClockworkTwin@notlogged] has joined #minecrafthelp
#2503 [20:27] <Euthorix> Can someone join my server to give advice on how to make it work best
#2504 [20:27] <chase_> how old are if i might ask weirdy?
#2505 [20:27] <Euthorix> This is the dynmap http://192.99.21.118:8123
#2506 [20:27] <Euthorix> it's a 1:1 scale of the US midway islands
#2507 [20:27] <Weirdy> i was gonna ask the same thing hahaha 15
#2508 [20:27] <chase_> same Xd
#2509 [20:27] <chase_> XD
#2510 [20:27] <Weirdy> Awesome XD
#2511 [20:27] <chase_> im 15 as well
#2512 [20:27] <chase_> do you have an xbox account?
#2513 [20:27] <Euthorix> Whoever helps the server will get OP when it opens
#2514 [20:28] <Weirdy> nah i have PS3 And PS4
#2515 [20:28] <ClockworkTwin> I am unable to update Minecraft Native Launcher from a Mac. Never had any problems before.
#2516 [20:28] <Weirdy> Do you have skype
#2517 [20:28] <chase_> Euthorix i know how to code if your wanting some one who codes
#2518 [20:28] <chase_> i do weirdy
#2519 [20:28] <Euthorix> chase_ i just need advice on how to make the server most playable
#2520 [20:28] <Weirdy> Want to add me
#2521 [20:28] <Euthorix> trying to decide if I should make paths around the interior of the island
#2522 [20:29] <Euthorix> Or a subway to get around faster
#2523 [20:29] <chase_> go ahead and add me @opburnee
#2524 [20:29] <chase_> subway for sure
#2525 [20:29] <Euthorix> Want to join the server
#2526 [20:29] <chase_> im trying to make my account right now
#2527 [20:29] <chase_> im at the purchasing point but it wont let me purchase anything
#2528 [20:31] <Weirdy> chase how did you make your name red when you responded to me
#2529 [20:31] <Weirdy> i sent it
#2530 [20:31] <chase_> i dont know Its the name for me when Euthorix
#2531 [20:32] <chase_> okay let me download it here real quick
#2532 [20:32] <Weirdy> im mmtalbot32
#2533 [20:32] <Weirdy> i got a depol pic
#2534 [20:33] <chase_> ok
#2535 [20:33] * stephen [stephen@notlogged] has joined #minecrafthelp
#2536 [20:33] <chase_> stephen? like stephen curry?
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#2538 [20:33] <chase_> fuck
#2539 [20:33] <Absol> chase_: Please keep it civil
#2540 [20:33] <chase_> hahahahha
#2541 [20:33] * cs808 [cs808@notlogged] has joined #minecrafthelp
#2542 [20:33] <Weirdy> welcome stephen to the chat with no answers
#2543 [20:33] <chase_> lmao right?
#2544 [20:34] * cs808 [cs808@notlogged] has quit. (Client Quit)
#2545 [20:34] <Weirdy> welcome cs808 to the chat with no answers
#2546 [20:34] <Weirdy> oh he quit
#2547 [20:34] <Weirdy> :(
#2548 [20:34] <Weirdy> lol
#2549 [20:35] <ClockworkTwin> downloading runtime for updated native launcher stops at 59.51 out of 59.55 MB: Unable to update the Minecraft Native Launcher.
#2550 [20:36] <ClockworkTwin> @MojangSupport sent me here, and offered no other help.
#2551 [20:36] <chase_> frick man!! i reloaded my webpage for purchasing and it did the same thing
#2552 [20:36] <chase_> clockwork this page has no support my man
#2553 [20:36] <ClockworkTwin> so why is it called minecraft help? :-)
#2554 [20:37] <chase_> to give you hope?
#2555 [20:37] <ClockworkTwin> ok, thanks anyway....
#2556 [20:37] <chase_> yeah. sorry my man
#2557 [20:37] <Weirdy> its minecraft help Chatroom for people that need help to talk to each other
#2558 [20:38] <Weirdy> War...War Never Changes
#2559 [20:38] <Weirdy> When in doubt dont come her i dont know what we where thinking
#2560 [20:40] <Weirdy> bananas bananas b is bananas B.A.N.A.N.A.S.!!! LOL hahaha
#2561 [20:41] * Telf0rd [Telf0rd@notlogged] has quit. (Ping timeout: 192 seconds)
#2562 [20:42] <Weirdy> CHAT ROOM OF DOOM
#2563 [20:43] <Weirdy> Please be patient but we will kick you out if you wait to long
#2564 [20:43] <Weirdy> B
#2565 [20:43] <Weirdy> I
#2566 [20:43] <Weirdy> S
#2567 [20:43] <Weirdy> B
#2568 [20:43] <Weirdy> A
#2569 [20:43] <Weirdy> N
#2570 [20:44] <Weirdy> A
#2571 [20:44] <Weirdy> N
#2572 [20:44] <Weirdy> A
#2573 [20:44] <Weirdy> S
#2574 [20:44] <Weirdy> bananas
#2575 [20:44] * abctime [abctime@notlogged] has quit. (Quit: Web client closed)
#2576 [20:44] <Weirdy> ?
#2577 [20:45] <Weirdy> Did it make me leave
#2578 [20:45] <Weirdy> nooooo lol hahaha
#2579 [20:45] <Weirdy> IM gonna refresh
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#2582 [20:46] <Weirdy> Are you actually gonna help me you didnt last time
#2583 [20:47] <Weirdy> am i in the same chat?
#2584 [20:47] <Extreme> Weirdy: If you spread nonsense here again, I will remove you from this channel.
#2585 [20:47] <Extreme> Weirdy: This is not a socil+
#2586 [20:47] <Extreme> social chat.
#2587 [20:47] <Weirdy> yeah i can tell no one responds
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#2590 [20:48] <Weirdy> hey extreme am i gonna get some help or is this a wast of time like everybody says it it
#2591 [20:49] <Weirdy> B is Bananas BANANAS
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#2593 [20:50] <Weirdy> Spread nonsense like butter on bread mmmm cant beleive its not butter
#2594 [20:50] <Extreme> Weirdy: We are not being paid to help anyone here. We are volunteers who help people when we are available. We're not here 24/7 waiting to help people; wait for a response and you will eventually get one.
#2595 [20:51] <Extreme> Weirdy: Normally I would ban someone for what you are saying right now so cut it out.
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#2597 [20:51] <Weirdy> ok just having some fun sorry if i made you mad
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#2600 [20:54] <Weirdy> hi will
#2601 [20:54] <willies952002> hi
#2602 [20:55] <Weirdy> yeah friend
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#2607 [21:12] <mmtalbot> is a bank statement enough information to prove i purchased an account?
#2608 [21:12] <CubeTheThird> mmtalbot, does it have the purchase's transaction ID on it?
#2609 [21:12] <lisa_> i need help with launcher for minecraft, please
#2610 [21:12] <CubeTheThird> lisa_, what's the problem?
#2611 [21:14] <mmtalbot> one sec
#2612 [21:14] <lisa_> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 6/29/16 7:08 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:24
#2613 [21:14] <CubeTheThird> lisa_, do you have a dxdiag report?
#2614 [21:14] <CubeTheThird> mmtalbot, and do NOT give any of the purchase info or IDs here
#2615 [21:15] <lisa_> yes
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#2617 [21:15] <CubeTheThird> lisa_, give a URL to it here
#2618 [21:15] <chase_> Hey ive been waiting forever. is there any fixing on trying to purchase an account but its saying error occured
#2619 [21:15] <CubeTheThird> chase_, what does it say exactly?
#2620 [21:16] <lisa_> ------------------ System Information ------------------ Time of this report: 6/29/2016, 18:55:16 Machine name: LISA-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc5700 Small Form Factor B
#2621 [21:16] <willies952002> ?paste
#2622 [21:16] <CubeTheThird> lisa_, paste it onto http://paste.ubuntu.com not here
#2623 [21:16] <chase_> An error occurred while placing order, please verify credit card info and try again
#2624 [21:16] * s3dxz [s3dxz@notlogged] has joined #minecrafthelp
#2625 [21:16] <chase_> ive already verified it on paypal?
#2626 [21:16] <CubeTheThird> chase_, wait are you paying with paypal or credit card?
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#2628 [21:17] <chase_> my credit card is hooked up to my paypal if that answers your question
#2629 [21:17] <lisa_> thanks, just pasted
#2630 [21:17] <CubeTheThird> chase_, but which are you using to try paying for the game
#2631 [21:17] <CubeTheThird> lisa_, now give the link to your paste here
#2632 [21:17] <chase_> paypal
#2633 [21:17] <CubeTheThird> chase_, is it a pre-paid credit card?
#2634 [21:17] <chase_> no sir
#2635 [21:18] <chase_> its my actual credit card
#2636 [21:18] <lisa_> http://paste.ubuntu.com/18141756/
#2637 [21:18] <CubeTheThird> lisa_, one moment
#2638 [21:18] <CubeTheThird> chase_, how long ago did you verify the card on paypal?
#2639 [21:18] <chase_> about a month ago
#2640 [21:19] <CubeTheThird> chase_, have you tried making the payment with the credit card directly?
#2641 [21:19] <chase_> yeah
#2642 [21:19] <CubeTheThird> lisa_, ok 2 things. Firstly, your graphics card isn't supported on editions of windows beyond Windows 7
#2643 [21:19] <chase_> Its the same thing i get
#2644 [21:20] * WolfFlame [WolfFlame@notlogged] has joined #minecrafthelp
#2645 [21:20] <lisa_> i just installed 10 today
#2646 [21:20] <CubeTheThird> lisa_, secondly, due to a bug in the last drivers intel released before they discontinued support, you won't be able to play versions of the game beyond 1.7.2
#2647 [21:20] <WolfFlame> I'm unable to connect any server, and am always given the "java.lang.nullpointerexception group"
#2648 [21:20] <WolfFlame> error
#2649 [21:21] <CubeTheThird> chase_, you may need to contact your credit card company to make sure they aren't blocking international purchases to Sweden
#2650 [21:21] <CubeTheThird> WolfFlame, what anti-virus and firewall software do you have?
#2651 [21:21] * fastpitch22 [fastpitch22@notlogged] has joined #minecrafthelp
#2652 [21:21] <WolfFlame> Avast
#2653 [21:21] <WolfFlame> I've disabled shields
#2654 [21:21] <WolfFlame> But refuses towork
#2655 [21:21] <CubeTheThird> WolfFlame, uninstall avast, reboot your computer, and reinstall it
#2656 [21:21] <WolfFlame> Many thanks
#2657 [21:21] <fastpitch22> It wont let one of my accounts join a server that it does on my other
#2658 [21:22] <fastpitch22> i have restarted and redownloaded everything possible
#2659 [21:22] * assembledhail [assembledhail@notlogged] has joined #minecrafthelp
#2660 [21:22] <chase_> is there anything i can do to purchase gift card of some sort and just using it here?
#2661 [21:22] <CubeTheThird> lisa_, so you'll either need to downgrade to windows 7, get a new graphics card if your computer is a desktop, or use a different computer
#2662 [21:22] * Lexbruh00 [Lexbruh00@notlogged] has quit. (Ping timeout: 195 seconds)
#2663 [21:22] <assembledhail> hi
#2664 [21:22] <CubeTheThird> chase_, you can get gift codes off amazon
#2665 [21:22] <assembledhail> can i ask something
#2666 [21:22] <CubeTheThird> fastpitch22, what happens when you try?
#2667 [21:22] <CubeTheThird> assembledhail, just ask. You don't need permission to ask a question
#2668 [21:22] <chase_> but mojang doesnt take amazon?
#2669 [21:23] <fastpitch22> It says Error while contacting login server, are they down? and also Disconnected
#2670 [21:23] <CubeTheThird> chase_, no. I mean you can buy a minecraft gift code on amazon
#2671 [21:23] <lisa_> thank you CubeTheThird. It didnt work on 7 either. i will look into a graphocs card
#2672 [21:23] <assembledhail> how does multiplayer work on MINECRAFT does it have to be someone in my local area i play with or people all over the country
#2673 [21:24] * cjhargis [cjhargis@notlogged] has joined #minecrafthelp
#2674 [21:24] <chase_> okay thanks cube!!!!!!!
#2675 [21:24] <CubeTheThird> assembledhail, which version of minecraft?
#2676 [21:24] <assembledhail> pc
#2677 [21:24] <CubeTheThird> fastpitch22, what are the 2 minecraft usernames?
#2678 [21:24] <fastpitch22> one is kwroberts and the other is fastpitch22
#2679 [21:24] <fastpitch22> fastpitch22 wont work
#2680 [21:24] <cjhargis> my Minecraft says Java SE Binary has stopped working, an ideas?
#2681 [21:24] <CubeTheThird> assembledhail, so there's actually 2 different kinds of multiplayer. One is local, meaning you can play a singleplayer world with friends on your local network
#2682 [21:25] <CubeTheThird> assembledhail, the other is via dedicated servers, where you can connect and play with people anywhere
#2683 [21:25] <CubeTheThird> cjhargis, are you able to access the game's video settings?
#2684 [21:25] <cjhargis> yes,
#2685 [21:25] <assembledhail> do u have to pay extra for that
#2686 [21:25] <assembledhail> for the second one
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#2689 [21:25] <CubeTheThird> assembledhail, you don't have to pay for it. The only time you would pay, is if you rent a dedicated server, such as Minecraft realms
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#2691 [21:26] <cjhargis> I am now in the video settings,
#2692 [21:26] <CubeTheThird> assembledhail, but it's free to host a server on your own computer too, or just join someone else's
#2693 [21:26] <CubeTheThird> cjhargis, there, turn off the VBOs setting
#2694 [21:26] <cjhargis> alright, ill try it out
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#2696 [21:27] <fastpitch22> Any ways i can fix what is happening?
#2697 [21:27] <CubeTheThird> fastpitch22, are you using the official game launcher?
#2698 [21:27] <fastpitch22> yes
#2699 [21:27] <CubeTheThird> fastpitch22, did you recently change either of these usernames?
#2700 [21:27] * cjhargis [cjhargis@notlogged] has quit. (Client Quit)
#2701 [21:27] <fastpitch22> No i havent
#2702 [21:27] <CubeTheThird> fastpitch22, and this issue only occurs with a specific server? you can join multiplayer with both accounts on other servers?
#2703 [21:27] <fastpitch22> Yes
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#2706 [21:28] <fastpitch22> I asked the server and they said it was mojang problem
#2707 [21:28] <CubeTheThird> fastpitch22, then it sounds like the issue is on the server's end
#2708 [21:28] <assembledhail> sodo u know joey graceffa
#2709 [21:28] * srkauan___ [srkauan___@notlogged] has quit. (Ping timeout: 195 seconds)
#2710 [21:29] <fastpitch22> But... they said it wasnt the server problem
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#2712 [21:29] <CubeTheThird> fastpitch22, I don't see how it could be an issue on your end, considering it's the only server that does this for you
#2713 [21:29] <fastpitch22> okay
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#2716 [21:31] <assembledhail> so when i press multiplayer what do i press to play with people 1000 miles away
#2717 [21:32] <CubeTheThird> assembledhail, you would add the server they are connected to
#2718 [21:32] <CubeTheThird> assembledhail, do you know of a server you'd like to join?
#2719 [21:32] <assembledhail> mcgamer
#2720 [21:33] <CubeTheThird> assembledhail, do you know what the server's address is?
#2721 [21:34] <assembledhail> umm i know it is minecraft survival games the same server the popular youtuber joey graceffa plays on
#2722 [21:36] <assembledhail> hellooo
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#2727 [21:40] <assembledhail> the server is mcgamer.net
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#2737 [22:04] <ali> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2738 [22:04] <ali> how to fix it
#2739 [22:04] <Andrio> ??> ali win/reinst
#2740 [22:04] <Absol> ali: You may need to reinstall the locally installed files that Minecraft puts into place.
#2741 [22:04] <Absol> ali: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#2743 [22:07] <ali> my operating system : win 10 pro x32 bit
#2744 [22:09] <ali> Im deleted .minecraft folder & Im run again
#2745 [22:10] * eduardo_ [eduardo_@notlogged] has quit. (Ping timeout: 195 seconds)
#2746 [22:10] <ali> ):
#2747 [22:11] <Andrio> ?
#2748 [22:14] <ali> Previously, when the operating system Windows 8.1, minecraft was operating normally
#2749 [22:15] * Lexbruh00 [Lexbruh00@notlogged] has joined #minecrafthelp
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#2751 [22:15] <Lexbruh00> all i see is alexs and steves what should i do?
#2752 [22:15] <ali> When I upgrade my operating system to Windows 10, appeared to me that the problem
#2753 [22:16] <Lexbruh00> k
#2754 [22:17] <Lexbruh00> does anyone know what i should do?
#2755 [22:17] <ali> Im need to help
#2756 [22:18] <Lexbruh00> ?
#2757 [22:18] <ali> <Lexbruh00> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2758 [22:18] <ali> how to fix it
#2759 [22:19] <Lexbruh00> t?
#2760 [22:19] <Lexbruh00> t*?
#2761 [22:19] <Lexbruh00> *?
#2762 [22:19] <ali> what
#2763 [22:20] * ali2 [ali2@notlogged] has joined #minecrafthelp
#2764 [22:20] * ali2 [ali2@notlogged] has quit. (Client Quit)
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#2766 [22:21] <Andrio> Lexbruh00, what security software are you using?
#2767 [22:21] <Andrio> ??> ali win/reinst
#2768 [22:21] <Absol> ali: You may need to reinstall the locally installed files that Minecraft puts into place.
#2769 [22:21] <Absol> ali: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2770 [22:22] <ali> I did this previously, but did not work
#2771 [22:22] <Andrio> What happened?
#2772 [22:23] <ali> Such as problem
#2773 [22:24] * Jacob [Jacob@notlogged] has joined #minecrafthelp
#2774 [22:24] <Andrio> ??> ali launcher/log
#2775 [22:24] <Absol> ali: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2776 [22:24] <Absol> ali: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2777 [22:27] <Jacob> I had a crash on Minecraft, so I had to update the graphics tool driver by following the steps on the link Minecraft gave to me when it crashed. Basically, I did everything and now it tells me to tell you. So I told you. Anyways, I think it was helpful!
#2778 [22:28] <mattym> Jacob, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2779 [22:28] <Jacob> yup, http://paste.ubuntu.com/18144596/
#2780 [22:28] <mattym> Jacob, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2781 [22:29] <Jacob> ok
#2782 [22:30] <ali> I removed the .minecraft folder and run again, and I am now waiting download
#2783 [22:32] * samidagen99 [samidagen99@notlogged] has joined #minecrafthelp
#2784 [22:32] <samidagen99> V
#2785 [22:32] <samidagen99> http://paste.ubuntu.com/18144864/
#2786 [22:33] <Lexbruh00> all i see is alexs and steves when i go on any server and my skin is also a steve
#2787 [22:33] <Lexbruh00> what should i do?
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#2789 [22:34] <samidagen99> minecraft says i need to updat emy drivers but when i try it says error
#2790 [22:34] * player_ [player_@notlogged] has quit. (Client Quit)
#2791 [22:34] <Andrio> samidagen99, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2792 [22:34] <samidagen99> how do i do that
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#2794 [22:36] * CreepersRul [CreepersRul@notlogged] has joined #minecrafthelp
#2795 [22:38] <Andrio> Which one?
#2796 [22:38] <Andrio> ...never mind
#2797 [22:38] <Andrio> ??> samidagen99 win/downgrade
#2798 [22:38] <Absol> samidagen99: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2799 [22:38] * iGMBi [iGMBi@notlogged] has joined #minecrafthelp
#2800 [22:39] <iGMBi> my minecraft wont work when i open it after i upgraded to windows 10
#2801 [22:39] * ryan_ [ryan_@notlogged] has joined #minecrafthelp
#2802 [22:39] <CreepersRul> while i was trying to play minecraft on the pc it said i needed to update my Graphics driver so i clicked fix the problem and i did all the steps to here can you pls help me?
#2803 [22:39] <iGMBi> same creepersRul
#2804 [22:40] <ali> me too <iGMBi>
#2805 [22:41] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2806 [22:41] <ryan_> im trying to play minecraft over our home network do all users need to have separate paid accounts to access?
#2807 [22:41] * B_ [B_@notlogged] has joined #minecrafthelp
#2808 [22:41] <Andrio> CreepersRul, show us the link to your DXDiag report
#2809 [22:41] <Andrio> ryan_, yes, they do
#2810 [22:41] <CreepersRul> ok http://paste.ubuntu.com/18144945/
#2811 [22:41] <Andrio> iGMBi, what happens?
#2812 [22:41] <B_> Crashing and wont load the game?
#2813 [22:42] <iGMBi> it says i need to update drivers
#2814 [22:42] <iGMBi> and when i try it doesnt work
#2815 [22:42] <Andrio> CreepersRul, I'm afraid your video controller is not supported on Windows 8. You'll need to downgrade to Windows 7, or use a newer PC.
#2816 [22:42] <Andrio> ??> iGMBi win/DXDiag
#2817 [22:42] <Absol> iGMBi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2818 [22:42] * B_ [B_@notlogged] has quit. (Client Quit)
#2819 [22:42] <iGMBi> i did that thats how i got here
#2820 [22:42] <Lexbruh00> can someone plz help me
#2821 [22:43] <ryan_> can a paid user add other users under one account?
#2822 [22:43] <iGMBi> andrio what do you mean
#2823 [22:43] <CreepersRul> well thanks for your help
#2824 [22:43] <Andrio> ryan_, no.
#2825 [22:43] * CreepersRul [CreepersRul@notlogged] has quit. (Quit: Web client closed)
#2826 [22:43] <ryan_> ok thankyou
#2827 [22:43] <Andrio> Lexbruh00, what security software do you have?
#2828 [22:43] <Andrio> mm
#2829 [22:43] <Andrio> iGMBi, can you show me the link to your DXDiag report?
#2830 [22:43] <Lexbruh00> idk
#2831 [22:44] <Andrio> Lexbruh00, any products from Norton/Symantec, AVG, Avira, McAfee or Trend Micro?
#2832 [22:44] <iGMBi> want me to just type in here?
#2833 [22:44] <Andrio> You are
#2834 [22:44] <iGMBi> http://paste.ubuntu.com/18145160/
#2835 [22:44] * ryan_ [ryan_@notlogged] has quit. (Quit: Web client closed)
#2836 [22:44] <iGMBi> thats it
#2837 [22:45] <Andrio> iGMBi, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2838 [22:45] <Lexbruh00> yes
#2839 [22:45] <iGMBi> it says i cant downgrade to windows 7 ;-;
#2840 [22:45] <Andrio> Lexbruh00, which one?
#2841 [22:45] <Andrio> mm
#2842 [22:45] <Lexbruh00> mcafee
#2843 [22:45] <Andrio> iGMBi, if you still have installation media or rescue disks, you can reinstall Windows 7 from that.
#2844 [22:45] <iGMBi> ok
#2845 [22:45] <Andrio> Lexbruh00, that's been known to interfere with Minecraft.
#2846 [22:46] <iGMBi> thank you
#2847 [22:46] <Andrio> You may need to remove it
#2848 [22:46] <Andrio> ??> Lexbruh00 AV/McAfee
#2849 [22:46] <Andrio> ??> Lexbruh00 AV/McAfee/uninstall
#2850 [22:46] <Absol> Lexbruh00: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2851 [22:47] * Sans [Sans@notlogged] has joined #minecrafthelp
#2852 [22:47] <Lexbruh00> but i have with my other computers and i hasnt interfered with them
#2853 [22:48] <Lexbruh00> *it
#2854 [22:48] <Sans> Hey How Do I change My name in the game?
#2855 [22:48] * Sans is now known as Guest43284
#2856 [22:48] <Guest43284> What?
#2857 [22:48] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#2858 [22:48] <Andrio> Sans, do you have a Mojang account?
#2859 [22:48] <Guest43284> Yes
#2860 [22:49] <Andrio> Go to https://account.mojang.com/me/.
#2861 [22:49] <Guest43284> I do
#2862 [22:49] <Guest43284> thank you!
#2863 [22:49] <Andrio> no problem.
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#2867 [22:51] <Lexbruh00> Andrio, its not doing anything when i click on the downoader
#2868 [22:51] <Lexbruh00> *downloader
#2869 [22:51] <Andrio> With what browser?
#2870 [22:51] <Lexbruh00> chrome
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#2873 [22:52] <ali> http://paste.ubuntu.com/18145729/
#2874 [22:53] <ali> ):
#2875 [22:53] <Andrio> Lexbruh00, check the downloads page.
#2876 [22:54] <Lexbruh00> what do you mean?
#2877 [22:54] <Andrio> In Chrome, Ctrl+J opens the downloads page
#2878 [22:55] <ali> -_-
#2879 [22:55] <Lexbruh00> it shows it there but doesnt do anything after downloading
#2880 [22:56] <Andrio> Lexbruh00, then open it
#2881 [22:56] <Lexbruh00> i did
#2882 [22:56] <Andrio> ali, ok, so there's some sort of Internet connection problem.
#2883 [22:56] <Andrio> What security software do you have?
#2884 [22:58] <Lexbruh00> should i reopen minecraft and see if it worked?
#2885 [22:58] <Andrio> You can try that.
#2886 [22:58] <Andrio> I doubt that'll solve unknown host errors though.
#2887 [22:58] <ali> I am having such problem when I open network
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#2890 [22:59] <ali> Im using windows defender
#2891 [22:59] <ryan_> does mojang offer family accounts or accounts with multiple users
#2892 [22:59] <Andrio> That should be fine.
#2893 [22:59] <Andrio> ryan_, I'm fairly sure they don't, I'm afraid.
#2894 [22:59] <ryan_> they should.
#2895 [22:59] * Telf0rd [Telf0rd@notlogged] has joined #minecrafthelp
#2896 [22:59] <Andrio> mm
#2897 [23:00] <Lexbruh00> nope i still see alexs and steves only
#2898 [23:00] <urielsalis> ryan_, you can just grab as many accounts as you need and each of them can be used on any pc(you just have to login)
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#2900 [23:03] <Lexbruh00> Andrio< u there?
#2901 [23:03] <Andrio> Yes
#2902 [23:04] <Lexbruh00> i still see steves and alexs
#2903 [23:04] <Lexbruh00> what should i do?
#2904 [23:04] <ali> help me
#2905 [23:04] <Andrio> I guess wait for someone who knows more about that problem.
#2906 [23:04] <Lexbruh00> ok
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#2909 [23:12] * ProSaskay [ProSaskay@notlogged] has joined #minecrafthelp
#2910 [23:12] <ProSaskay> Hello
#2911 [23:13] <ProSaskay> My Minecraft Crashed
#2912 [23:13] <ProSaskay> And i dont know why ity happened
#2913 [23:13] <ProSaskay> This is my first time ever running Minecraft
#2914 [23:13] <Andrio> ??> ProSaskay launcher/crash-log
#2915 [23:13] <Absol> ProSaskay: We need to see your crash log, which appears after a crash.
#2916 [23:13] <Absol> ProSaskay: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2917 [23:14] * pumipat [pumipat@notlogged] has quit. (Client Quit)
#2918 [23:15] <ProSaskay> I cant copy the message
#2919 [23:15] <ProSaskay> but i will try typing the exact message
#2920 [23:15] * Lil_Gypsy_ [Lil_Gypsy_@notlogged] has joined #minecrafthelp
#2921 [23:15] <Andrio> ...all of it?
#2922 [23:16] <ProSaskay> Yes i will try :( My first time and this happens
#2923 [23:17] <ProSaskay> We're sorry, but it seems there was an error while trying to render aspects of game.
#2924 [23:17] <Andrio> ??> ProSaskay win/DXDiag
#2925 [23:17] <Absol> ProSaskay: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2926 [23:18] <ProSaskay> Sir Can you FIx the issue is this a normal issue can it be solved?
#2927 [23:19] <Andrio> It looks like the most common one.
#2928 [23:20] <ProSaskay> Ok i will do what You told me too 5 mins please.
#2929 [23:20] <Andrio> ok.
#2930 [23:21] <Lil_Gypsy_> Hello...i am trying to download minecraft and it wont work. i followed the help and it told me to share this with you
#2931 [23:21] <Lil_Gypsy_> darn let me go get it again
#2932 [23:21] <Lil_Gypsy_> http://paste.ubuntu.com/18146402/
#2933 [23:22] <Andrio> Lil_Gypsy_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2934 [23:23] <Lil_Gypsy_> That is what i was thinking. can i delete windows 10 from my computer and download Windows 7? Is that possible?
#2935 [23:23] <Andrio> Yes, but probably not in that order.
#2936 [23:23] <Andrio> If you upgraded less than a month ago, your old Windows installation is probably still there.
#2937 [23:23] <Andrio> ??> Lil_Gypsy_ win/downgrade
#2938 [23:23] <Absol> Lil_Gypsy_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2939 [23:24] <Lil_Gypsy_> sorry...im kind of ignorant when it comes to this.
#2940 [23:24] <ProSaskay> Andrio
#2941 [23:24] <Lil_Gypsy_> THANK YOU SO MUCH
#2942 [23:24] <ProSaskay> What should i do with the link?
#2943 [23:24] <ProSaskay> Ubuntu link?
#2944 [23:25] <Andrio> You're welcome...
#2945 [23:25] <Andrio> ProSaskay, show me the link.
#2946 [23:25] <ProSaskay> http://paste.ubuntu.com/18147032/
#2947 [23:25] <ProSaskay> Here
#2948 [23:25] <Andrio> ProSaskay, I'm afraid your video controller is not supported on Windows 8. You'll need to downgrade to Windows 7, or use a newer PC.
#2949 [23:26] <ali> this error with network http://paste.ubuntu.com/18147078/
#2950 [23:26] <ProSaskay> I dont Have a newer PC
#2951 [23:26] <ProSaskay> But Can u tell me how to downgrade to windows 7?
#2952 [23:27] <Andrio> ProSaskay, I'm not sure about Windows 8, but I believe the only way is to do a full reinstallation of Windows 7
#2953 [23:27] <Andrio> with installation discs or something like that.
#2954 [23:27] <ProSaskay> is it Free can i do it online instead of buying it of a store?
#2955 [23:28] <Andrio> ali, hm, no more unknown host errors.
#2956 [23:28] <Andrio> ali, try restarting the launcher
#2957 [23:28] <Andrio> ProSaskay, you can buy a license for Windows 7 online or at a store.
#2958 [23:28] <Andrio> If you buy it online, you can download an ISO from Microsoft.
#2959 [23:28] <Andrio> and write that to a DVD.
#2960 [23:29] <ProSaskay> I think i have a disc But what windows 7 should i install?
#2961 [23:29] <ProSaskay> Professional?
#2962 [23:29] <Andrio> Whichever one you own, I guess.
#2963 [23:29] <ali> Im tried a lot, but did not benefit
#2964 [23:30] <ProSaskay> Actually I own most of windows 7 my brother has most of windows upto now so u can tell me the one that will support Minecraft th best
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#2967 [23:31] <Andrio> With that PC, Windows 7.
#2968 [23:31] * Lil_Gypsy [Lil_Gypsy@notlogged] has quit. (Ping timeout: 195 seconds)
#2969 [23:32] <ali> -_-
#2970 [23:34] * ProSaskay [ProSaskay@notlogged] has quit. (Ping timeout: 195 seconds)
#2971 [23:39] * ali [ali@notlogged] has quit. (Quit: Web client closed)
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#2973 [23:43] <ProSaskay> absol
#2974 [23:43] <ProSaskay> I am sorry
#2975 [23:43] <ProSaskay> my PC crahsed so
#2976 [23:43] <ProSaskay> what windows 7 should i gte?
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#2979 [23:47] <Shaztek> Hi I have minecraft pe on my ipad and I can not get into mu inventory at all. I can see the touch button for it but I can not tap it at all. I have tried to uninstall and reinstall and this has not fix it
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#2982 [23:51] <ProSaskay> i need help
#2983 [23:51] <ProSaskay> So
#2984 [23:51] <ProSaskay> If i uninstall
#2985 [23:52] <ProSaskay> MC
#2986 [23:52] * punisher97 [punisher97@notlogged] has joined #minecrafthelp
#2987 [23:52] <ProSaskay> I will still keep my account
#2988 [23:52] <Anna> Yes
#2989 [23:52] <ProSaskay> and when i download it again i will log back in?
#2990 [23:52] <ProSaskay> With out losing what i bought?
#2991 [23:52] <ProSaskay> the 26.99$
#2992 [23:52] <punisher97> how do i change my MC skin now that there is a new update to the minecraft.net??! pls help!!
#2993 [23:53] <Anna> ProSaskay: uninstalling mc will not remove your account. You will have to log back in if you reinstall it though
#2994 [23:53] <Anna> or use it on a new computer
#2995 [23:53] * gerry [gerry@notlogged] has joined #minecrafthelp
#2996 [23:53] <Andrio> punisher97, you can change it at https://minecraft.net/profile
#2997 [23:53] <Anna> punisher97: create a skin then upload it to the profile section of minecraft.net
#2998 [23:55] <ProSaskay> Thanks So i talked to another guy earlier he told me i have to grade down to windows 7 so my minecraft works
#2999 [23:55] <ProSaskay> what windows 7 version should i get that best supports MC?
#3000 [23:55] <Anna> Any windows 7 should work.
#3001 [23:55] <mattym> ProSaskay, Any of the 64-Bit versions on your system
#3002 [23:56] * punisher97 [punisher97@notlogged] has quit. (Ping timeout: 195 seconds)
#3003 [23:56] <ProSaskay> OK Thank You Guys I will try to learn how to do that and then i might come back if it does not work
#3004 [23:56] <ProSaskay> Btw Can i get my money back if it does not work?
#3005 [23:57] <mattym> ProSaskay, It should work once you install the drivers on windows 7
#3006 [23:57] * gerry [gerry@notlogged] has quit. (Client Quit)
#3007 [23:59] <ProSaskay> Can i get my money if it does not work?