#1 [00:00] <xola> ??> TheeDoge win/downgrade
#2 [00:00] <Absol> TheeDoge: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3 [00:00] <TheeDoge> http://paste.ubuntu.com/18286074/
#4 [00:00] <TheeDoge> I was in windows 7
#5 [00:00] * LengkuYHJ [LengkuYHJ@notlogged] has quit. (Client Quit)
#6 [00:00] <TheeDoge> and it didnt work
#7 [00:01] <xola> your laptop is too old
#8 [00:01] <TheeDoge> so now im trying it in windows 10
#9 [00:01] <TheeDoge> I was working
#10 [00:01] <TheeDoge> it*
#11 [00:01] <xola> you have to be able to get supported drivers
#12 [00:01] * thekingbiv [thekingbiv@notlogged] has joined #minecrafthelp
#13 [00:01] <TheeDoge> then i formated it
#14 [00:01] <xola> this is it, right? http://support.hp.com/us-en/drivers/selfservice/HP-Compaq-6500-Notebook-PC-series/3355650/model/3355665
#15 [00:01] <thekingbiv> Logging into minecraft
#16 [00:01] <xola> HP Compaq 6510b
#17 [00:01] <TheeDoge> Yes
#18 [00:02] <xola> ??> TheeDoge win/downgrade
#19 [00:02] <Absol> TheeDoge: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#20 [00:02] <thekingbiv> i cant log into my mojang account. ive tried resetting my password many times which said your password was successfully changed every time
#21 [00:03] <TheeDoge> So i need to go back to windows 8.1?
#22 [00:03] <thekingbiv> but when i go to put in the actual password it comes up with wrong email or password
#23 [00:03] <xola> TheeDoge, I only see windows 7 drivers
#24 [00:03] <TheeDoge> How do i update them?
#25 [00:04] <thekingbiv> your all a great fucking help!
#26 [00:04] <Absol> thekingbiv: Please keep it civil
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#28 [00:04] <xola> TheeDoge, your laptop needs to use windows 7
#29 [00:04] <xola> 64 bit
#30 [00:05] <TheeDoge> I tried it in windows 7 less then an hour ago, it didnt work
#31 [00:05] <TheeDoge> Same problem
#32 [00:05] <xola> this is the drivers provided from HP http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45740.exe
#33 [00:06] <xola> don't see drivers for windows 8.1
#34 [00:06] <TheeDoge> Is there any way i can update them?
#35 [00:06] <TheeDoge> A link you can send me or something
#36 [00:06] <xola> drivers provided from HP http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45740.exe
#37 [00:06] <TheeDoge> i can update it from that link?
#38 [00:06] <xola> windows 7, 64 bit
#39 [00:06] <xola> you need to downgrade first
#40 [00:06] <TheeDoge> to windows 7?
#41 [00:06] <xola> windows 10 isn't going to work
#42 [00:07] <xola> correct, windows 7 is the only thing that old laptop can use
#43 [00:07] <TheeDoge> Can minecraft run in windows 7?
#44 [00:07] <xola> of course
#45 [00:07] <TheeDoge> But I just tried it less then an hour ago
#46 [00:08] * Pedakin [Pedakin@notlogged] has joined #minecrafthelp
#47 [00:08] <TheeDoge> then i looked it up and it said i need to update to windows 10
#48 [00:08] <xola> did you update the drivers?
#49 [00:08] <xola> your old laptop doesn't have drivers for windows 10
#50 [00:08] <TheeDoge> I dont know, i just updated to windows 10
#51 [00:08] <Pedakin> Hey does anyone know if Mojang has a live support chat? I can't remember which email I used and therefore cant log into my account.
#52 [00:08] <xola> windows 10 should not be installed on that old laptop
#53 [00:08] * thekingbiv [thekingbiv@notlogged] has joined #minecrafthelp
#54 [00:09] <xola> ??> Pedakin account/forgot-email
#55 [00:09] <Absol> Pedakin: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#56 [00:09] <xola> ??> thekingbiv login/throttle
#57 [00:09] <Absol> thekingbiv: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#58 [00:09] <Absol> thekingbiv: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#59 [00:09] <Pedakin> Tried the only 3 Im pretty sure i used and no confirmation emails.
#60 [00:10] <xola> ??> Pedakin mojang/email
#61 [00:10] <Absol> Pedakin: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#62 [00:10] <TheeDoge> Wait xola, what drivers is my laptop running on then?
#63 [00:10] <Absol> Pedakin: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#64 [00:10] <xola> TheeDoge, you don't have video drivers
#65 [00:10] <Pedakin> I need live support, is there not one?
#66 [00:10] <TheeDoge> None at all?
#67 [00:11] * NICOLAS [NICOLAS@notlogged] has joined #minecrafthelp
#68 [00:11] <xola> you need to sell off that laptop and buy a new one if you want to use windows 10
#69 [00:11] * NICOLAS [NICOLAS@notlogged] has quit. (Client Quit)
#70 [00:11] <TheeDoge> Ok, but if i go back to windows 7?
#71 [00:11] <TheeDoge> then it wil work?
#72 [00:11] <xola> TheeDoge I already gave you the link
#73 [00:11] <TheeDoge> But im asking
#74 [00:11] <TheeDoge> Are you sure it will work
#75 [00:11] <xola> you hve to get your drivers from HP
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#77 [00:12] <TheeDoge> Like buy them?
#78 [00:12] <xola> it's your only option until you buy a new computer
#79 [00:12] <xola> no, download it
#80 [00:12] <xola> TheeDoge drivers provided from HP http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45740.exe
#81 [00:12] * thekingbiv [thekingbiv@notlogged] has quit. (Ping timeout: 195 seconds)
#82 [00:14] <TheeDoge> it says the computer does not meet the minimum requirements for installing this software.
#83 [00:15] <xola> because you're still using windows 10
#84 [00:15] <xola> those are windows 7 drivers
#85 [00:15] <xola> save them to a thumb drive and downgrade
#86 [00:15] <xola> install them when you're back on windows 7
#87 [00:16] <xola> since you just upgraded to win10, you can downgrade
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#90 [00:20] <TheeDoge> peace!
#91 [00:20] <TheeDoge> sorry for being such a pest
#92 [00:20] <TheeDoge> thanks for all the help by the way
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#94 [00:26] <Ewok127> Hey, minecraft 1.10 and onward won't run for me and I don't know why. I have updated my java and all my drivers like suggested by the mojang team but still it crashes after opening a world. This is a computer that is less than a year old and pretty new release. Any ideas?
#95 [00:26] <xola> antivirus?
#96 [00:27] <Ewok127> I am not good with computer so could you explain that further
#97 [00:27] <xola> disable or uninstall antivirus/firewall and try again
#98 [00:27] <xola> do you use norton, or kaspersky, avg, avast, mcafee, etc?
#99 [00:27] <Andrio> ??> Ewok127 launcher/crash-log
#100 [00:28] <Absol> Ewok127: We need to see your crash log, which appears after a crash.
#101 [00:28] <Absol> Ewok127: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#102 [00:28] <Ewok127> one sec
#103 [00:31] <Ewok127> http://paste.ubuntu.com/18286854/
#104 [00:31] <Ewok127> done
#105 [00:31] * huntermc2002 [huntermc2002@notlogged] has joined #minecrafthelp
#106 [00:32] <Andrio> that isn't the crash report.
#107 [00:32] <Ewok127> no?
#108 [00:32] <Ewok127> oh
#109 [00:32] <Ewok127> give me a second then
#110 [00:32] <Ewok127> sorry
#111 [00:33] <huntermc2002> well either way how can i update my graphic drive even though it says my current ones arent found
#112 [00:33] <huntermc2002> on your webpage
#113 [00:33] <xola> ??> huntermc2002 win/dxdiag
#114 [00:33] <Absol> huntermc2002: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#115 [00:33] <Ewok127> where do I find the crash report because that's what appears after it closes
#116 [00:35] <xola> are you using mods ?
#117 [00:35] <Ewok127> no
#118 [00:36] <xola> I'd still disable any antivirus software and try again
#119 [00:36] <Ewok127> I'll have to ask my mum first because it's her computer
#120 [00:37] <Ewok127> I'll wait till she's awake
#121 [00:37] <xola> is it windows?
#122 [00:37] <Ewok127> yeah
#123 [00:37] <xola> ??> Ewok127 win/dxdiag
#124 [00:37] <Absol> Ewok127: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#125 [00:37] <Ewok127> tried the dxdiag thing
#126 [00:38] <Ewok127> oh
#127 [00:38] <Ewok127> this is different
#128 [00:38] <Ewok127> k
#129 [00:38] <xola> without an error or crash log, the dxdiag is the only thing to look at
#130 [00:39] <Ewok127> okay
#131 [00:39] <Ewok127> now doing it
#132 [00:40] * mrkirby153 is now known as kirby|gone
#133 [00:41] <Ewok127> http://paste.ubuntu.com/18287102/
#134 [00:41] <Ewok127> did it
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#136 [00:44] <xola> I don't see that model of lenovo, but the crashing sounds like antivirus or something blocking minecraft
#137 [00:44] <mattym> Ewok127, When exactly does it crash?
#138 [00:45] <Ewok127> on 1.10 after 10s into the world, 1.10.1 and .2 as the brown screen is loading a world
#139 [00:46] <mattym> Ewok127, You can get to the menu fine?
#140 [00:46] <Ewok127> yeah
#141 [00:46] <mattym> Ewok127, From the main menu go into Options, then Video Settings, scroll down and tell me what the Use VBO option is set to.
#142 [00:46] <xola> oh, that sounds like you need to disabler VBOs
#143 [00:47] <Ewok127> VBOs is on
#144 [00:47] <mattym> Ewok127, Set it to off and try again
#145 [00:47] <Ewok127> okay
#146 [00:48] <Ewok127> It works! Thank you!
#147 [00:49] <Ewok127> if it stops working again I'll return but so far it's looking okay
#148 [00:49] <Ewok127> bye ^=^
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#153 [01:02] <LiamsBae> My minecraft keeps crashing because it says I have a outdated video card driver
#154 [01:03] <mattym> LiamsBae, Do you have the link to your dxdiag report? If so please post the link in this chat.
#155 [01:05] <LiamsBae> Yes
#156 [01:05] <LiamsBae> http://paste.ubuntu.com/18287652/
#157 [01:05] <mattym> LiamsBae, Are you using the latest launcher from minecraft.net/download
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#161 [01:07] <LiamsBae> Oh I got the old one, I just now installed Minecraft launcher 1.6.61
#162 [01:07] <LiamsBae> That's the latest one right?
#163 [01:07] <LiamsBae> I got it to work
#164 [01:07] <LiamsBae> Thank you for the help <3
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#167 [01:10] <legoguy> i need help
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#170 [01:12] <infinitygold666> http://paste.ubuntu.com/18287767/ minecraft says my graphics drivers need updating
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#174 [01:16] <infinitygold666> http://paste.ubuntu.com/18287767/ how do i update my graphics drivers im windows 10
#175 [01:17] * minis [minis@notlogged] has joined #minecrafthelp
#176 [01:17] <Anna> infinitygold666: There are no drivers for your computer on windows 10. You would need to downgrade to windows 8.1 or use a different computer to play minecraft.
#177 [01:17] <infinitygold666> oh thanks
#178 [01:18] <TheAquaNinjah> Ey I recently got windows 10 from the free upgrade I tried to open minecraft it crashed and I followed the instruction but it no work
#179 [01:18] <Extreme> infinitygold666: are you using the new launcher
#180 [01:19] <Extreme> infinitygold666: You should be using the native launcher available as an MSI on minecraft.net/download
#181 [01:19] <Extreme> ??> TheAquaNinjah win/dxdiag
#182 [01:19] <Absol> TheAquaNinjah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#183 [01:20] <Anna> Hm, using the old launcher is giving the pixek format message when the new launcher wouldn't?
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#185 [01:24] <xola> ??> Anna win/dxdiag
#186 [01:24] <Absol> Anna: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#187 [01:24] <TheAquaNinjah> I followed them now what
#188 [01:25] <Anna> xola: I'm one of the people helping, silly
#189 [01:25] <Anna> TheAquaNinjah: link the ubuntu link or dxdiag report here
#190 [01:25] <TheAquaNinjah> http://paste.ubuntu.com/18287832/
#191 [01:25] <Anna> Or are you meaning it talks about it in that link xola?
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#193 [01:26] <xola> ??> TheAquaNinjah win/downgrade
#194 [01:26] <Absol> TheAquaNinjah: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#195 [01:27] <xola> http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-one-19/drivers
#196 [01:27] <xola> Product not tested for Windows 10 upgrade
#197 [01:27] <xola> Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.
#198 [01:27] * Unkown [Unkown@notlogged] has joined #minecrafthelp
#199 [01:28] * hi [hi@notlogged] has joined #minecrafthelp
#200 [01:28] <hi> hello?
#201 [01:28] <Unkown> hi
#202 [01:28] <Anna> Hi
#203 [01:28] <hi> i need help with my account
#204 [01:28] <Anna> If you have a problem, please just state it and someone will helo
#205 [01:29] <Anna> *Help. And please be specific
#206 [01:29] * NinjaEle [NinjaEle@notlogged] has joined #minecrafthelp
#207 [01:29] <xola> what's wrong with your account?
#208 [01:29] <TheAquaNinjah> The button to downgrade is not there
#209 [01:29] <Unkown> can some body help me with multiplayer
#210 [01:29] <Anna> Unkown: how so? What is wrong?
#211 [01:29] <hi> well i purchesed this game minecraft on pc with a prepaid card and now i have been refunded but i can not pay agian!
#212 [01:29] <Unkown> java
#213 [01:30] <Anna> TheAquaNinjah: did you uograde recentky? within a month?
#214 [01:30] <Anna> Unkown: di you get a crash report?
#215 [01:30] <Unkown> no
#216 [01:30] <hi> no
#217 [01:30] <xola> ??> hi account/refund
#218 [01:30] <TheAquaNinjah> no
#219 [01:30] <Unkown> java.lang.Nullpionterexpection
#220 [01:30] <Absol> hi: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#221 [01:30] <Unkown> anna
#222 [01:30] <Anna> Unkown: do you have any firewalls or antivirus that could be stopping minecraft from accessing muktiplayer?
#223 [01:31] <xola> TheAquaNinjah, you get to restore your old OS from backup ore restore disc or reinstalling from original disc
#224 [01:31] <Unkown> no
#225 [01:31] <hi> i did not buy a disk i purchesed a download
#226 [01:31] <Anna> ??> hi irc/multitasking
#227 [01:31] <Absol> hi: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#228 [01:31] <xola> hi, you got a refund so your account no longer has the game
#229 [01:32] <hi> i really hate this because i spent all my birthday money on this game and now i cant even play?
#230 [01:32] <xola> you got a refund
#231 [01:32] <xola> <hi> well i purchesed this game minecraft on pc with a prepaid card and now i have been refunded but i can not pay agian!
#232 [01:32] <Anna> play again or pay again?
#233 [01:32] <hi> i dont know if i got a refund it wont let me sign into my email
#234 [01:33] <hi> and play
#235 [01:33] <Unkown> what now
#236 [01:33] <TheAquaNinjah> What?
#237 [01:33] <xola> do you see the game? http://account.mojang.com/me
#238 [01:34] <hi> i still have minecraft downloaded from were i used to play it on JokerRage233
#239 [01:34] <hi> so can u help me or not?
#240 [01:34] <xola> hi>, Do you see the game listed under "My Games" on this page? https://account.mojang.com/me
#241 [01:35] <hi> yes
#242 [01:35] <xola> your email you use is on this page https://account.mojang.com/me/settings
#243 [01:36] <hi> it changed the email i used for my account so no.
#244 [01:36] <hi> but i can see minecraft on my home page
#245 [01:36] * Unkown [Unkown@notlogged] has quit. (Ping timeout: 195 seconds)
#246 [01:36] <Andrio> hi, where did you buy Minecraft from?
#247 [01:37] <xola> ??> hi mojang/email
#248 [01:37] <Absol> hi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#249 [01:37] <Absol> hi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#250 [01:38] <xola> this might be the problem too
#251 [01:38] <xola> ??> hi login/throttle
#252 [01:38] <Absol> hi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#253 [01:38] <Absol> hi: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#254 [01:39] <hi> why can this not be as simple as a console minecraft why must we have to go throgh all the updates and i have had to do this never until now\
#255 [01:40] <Anna> Problem may also be trying to log in with username to a migrated account, or the reverse. Seeing as they said their email login didn't work
#256 [01:40] <Anna> What is your username hi?
#257 [01:40] <hi> it is JokerRage233
#258 [01:40] * TheAquaNinjah [TheAquaNinjah@notlogged] has quit. (Quit: Web client closed)
#259 [01:42] <xola> ??> hi login/diagnosis
#260 [01:42] <Absol> hi: Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
#261 [01:45] * captaindoritos06 [captaindoritos06@notlogged] has joined #minecrafthelp
#262 [01:45] <hi> the launcher has me loged in but its i says i can only play the demo when i have purchesed the game
#263 [01:46] <xola> are you using the windows 10 version?
#264 [01:46] <Anna> ??> hi account/bug/demo
#265 [01:46] <Absol> hi: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#266 [01:46] <hi> how do i tell that>? i very sory im only 13
#267 [01:46] <hi> im very sorry
#268 [01:46] <xola> oh, didn't see that demo thread link
#269 [01:47] <xola> or not a thread. help page
#270 [01:47] <hi> i saw it and i even clicked on it it wont even let me play that
#271 [01:48] <xola> you said you were refunded but the game is still under your account page
#272 [01:48] <hi> yes
#273 [01:48] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#274 [01:48] <xola> being refunded is one thing that causes you to go into demo mode
#275 [01:49] <hi> okay how do i get my money back if i paid with a prepaid card?
#276 [01:49] <xola> I'd contact mojang
#277 [01:49] <xola> ??> hi account/mojang
#278 [01:49] <xola> ??> hi mojang/email
#279 [01:49] <Absol> hi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#280 [01:49] <Absol> hi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#281 [01:50] <hi> thankyou if i need ur help anymore i will be back on here
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#284 [01:58] * JokerRage233 [JokerRage233@notlogged] has joined #minecrafthelp
#285 [01:59] <JokerRage233> were can i right a review on minecraft?
#286 [02:00] * jin_hu [jin_hu@notlogged] has joined #minecrafthelp
#287 [02:00] <JokerRage233> were can i right a review on minecraft?
#288 [02:00] * NinjaEle [NinjaEle@notlogged] has quit. (Ping timeout: 195 seconds)
#289 [02:00] <JokerRage233> were can i right a review on minecraft?
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#291 [02:00] <JokerRage233> were can i right a review on minecraft?
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#293 [02:04] <xola> JokerRage233, try metacritic
#294 [02:04] * JokerRage233 [JokerRage233@notlogged] has quit. (Ping timeout: 195 seconds)
#295 [02:05] <xola> and a dictionary
#296 [02:05] <B_Predator> I have recently updated to Windows 10, and when ever i try to launch Minecraft it crashes says i have bad graphics drivers, how do i fix this?
#297 [02:06] <xola> ??> B_Predator win/dxdiag
#298 [02:06] <Absol> B_Predator: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#299 [02:07] <B_Predator> This is the page i came from
#300 [02:07] <B_Predator> i followed all the steps
#301 [02:07] <xola> link the paste here
#302 [02:07] <B_Predator> and i have a URL
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#304 [02:07] <B_Predator> sorry typo
#305 [02:07] <B_Predator> http://paste.ubuntu.com/18288822/
#306 [02:07] <shuga0668> stop
#307 [02:07] <shuga0668> stop
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#309 [02:08] <captaindoritos06> hi can anybody please help me....Im trying to help my son install minecraft, and we keep getting an error message that says....
#310 [02:09] <xola> B_Predator, try these Intel® Graphics Driver for Windows® 10 [15.33] for Windows® 10, 64-bit 15.33.38.64.4252 https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#311 [02:09] <captaindoritos06> we need to update the graphics drivers
#312 [02:09] <xola> ??> captaindoritos06 win/dxdiag
#313 [02:09] <Absol> captaindoritos06: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#314 [02:09] <captaindoritos06> hi there we tried that
#315 [02:10] <captaindoritos06> im running windows 7
#316 [02:10] <xola> link your paste here
#317 [02:10] <captaindoritos06> oh ya here ya go
#318 [02:10] <captaindoritos06> http://paste.ubuntu.com/18288475/
#319 [02:11] <xola> captaindoritos06, Mobility Radeon HD 5xxx Series driver for the Radeon HD Series. The download for Windows 7 - 64 Bit (288 MB) can be found at http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
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#324 [02:21] <B_Predator> Thank you everyone!
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#341 [03:00] <TheRedstoneMan> I have promblem purchasing minecraft
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#347 [03:02] <TheRedstoneMan> Hello?
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#362 [03:38] <SpaceWeed> Hello, i got a exit code 255.. please help
#363 [03:38] <SpaceWeed> Or, i am helping a guy who gets the code
#364 [03:40] <SpaceWeed> anyone???
#365 [03:40] <Anna> do you get a crash report?
#366 [03:40] <SpaceWeed> Yes, i am helping him.
#367 [03:40] <SpaceWeed> should i make a pastebin and put it in here
#368 [03:41] <Anna> ??> SpaceWeed launcher/crash-log
#369 [03:41] <Absol> SpaceWeed: We need to see your crash log, which appears after a crash.
#370 [03:41] <Absol> SpaceWeed: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#371 [03:41] <Anna> paste.ubuntu.com would work well, yes
#372 [03:41] <SpaceWeed> http://paste.ubuntu.com/18291556/
#373 [03:41] <SpaceWeed> There u go
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#376 [03:45] <Guest11003> hi i recently downloaded the batman skin pack for minecraft and im not sure how to activate it, help
#377 [03:46] <SpaceWeed> Go to minecraft.net - log in and then you can edit your skin under the "Profile" section
#378 [03:46] <Guest11003> sorry on playstation 3
#379 [03:46] <SpaceWeed> Oh
#380 [03:47] <SpaceWeed> Press the Start buttom.
#381 [03:47] <SpaceWeed> The there should be a section called skins
#382 [03:47] <Guest11003> yeah the batman skins is in it
#383 [03:48] <Guest11003> isnt
#384 [03:48] <SpaceWeed> watch this video
#385 [03:48] <SpaceWeed> https://www.youtube.com/watch?v=dWPcT_-89k4
#386 [03:48] <SpaceWeed> And the skin is downloaded correct?
#387 [03:48] <Guest11003> yes
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#389 [03:49] <SpaceWeed> Anna, i am still waiting for response
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#391 [03:53] <SpaceWeed> Anna???
#392 [03:55] <Andrio> Hm
#393 [03:55] <Andrio> From what I can find, 255 is a very generic exit code.
#394 [03:55] <Andrio> ??> SpaceWeed launcher/game-output
#395 [03:55] <Absol> SpaceWeed: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#396 [03:55] <Absol> SpaceWeed: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#398 [03:56] <SpaceWeed> I am helping this guy. But i will send him to this help page and then he can get help.
#399 [03:57] <SpaceWeed> Thanks
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#405 [04:07] <DaVincit> when i give play to play out mistakes as i fix it?
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#408 [04:09] <ikkeliam> hi guys
#409 [04:09] <ikkeliam> i cant login atm friend has same problem how that comes?
#410 [04:11] <ikkeliam> and it keeps saying my email is wrong but it isnt im verys ure
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#424 [04:59] <bazzboofhead> Guys I haven't played MC in like a year and I'm attempting to migrate my account but forget what email out of three I used, and also have forgotten my password. I found the forgot password button for old accounts but by then it said "Too many failed attempts, try again later" What should I do
#425 [04:59] <Moinlp12> How can i log in? It will not log in.
#426 [05:00] <Andrio> Try again later?
#427 [05:00] <Andrio> Moinlp12, what happens when you try?
#428 [05:00] <Moinlp12> It is wrong
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#430 [05:00] <Andrio> Can you reset your password?
#431 [05:01] <Moinlp12> By mojang is it too
#432 [05:01] <Moinlp12> sry for my english because i com from German
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#437 [05:05] <mineguy> can you give me help based on minecraft forge
#438 [05:05] <Anna> ??> mineguy mods
#439 [05:05] <Absol> mineguy: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#440 [05:05] <Absol> mineguy: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#441 [05:05] <Anna> you could /join #minecraftforge fkr help with forge
#442 [05:05] <mineguy> ok
#443 [05:05] <mineguy> ok
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#448 [05:12] <mineisbest> can you give me help withe forge
#449 [05:12] <Galaxy_2Alex> mineisbest, No, please use the channel #FTB instead.
#450 [05:13] <Galaxy_2Alex> mineisbest, You can join it by typing "/join #FTB" into this chat.
#451 [05:13] <mineisbest> ok
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#454 [05:14] <mineisbest> no ones answering
#455 [05:15] <Galaxy_2Alex> mineisbest, You'll have to wait, may take a long time depending on whether someone is there or not.
#456 [05:15] <mineisbest> oh ok
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#462 [05:17] <jurassicwille> jurassicwille
#463 [05:17] <Galaxy_2Alex> jurassicwille, Hello.
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#466 [05:19] <TomRodJr> When I start Minecraft and put my account it tells me: EOFException: SSL peer shut down incorrectly. I already reinstall both Minecraft and Java, and it still hapends. Can you give me a tip of how do I solve this please? I already uninstalled McAffee and instaled Avast
#467 [05:19] <Galaxy_2Alex> TomRodJr, I need the full log please.
#468 [05:19] <Galaxy_2Alex> ??> TomRodJr paste
#469 [05:19] <Absol> TomRodJr: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#470 [05:19] <TomRodJr> Ok
#471 [05:21] <TomRodJr> There you go: http://paste.ubuntu.com/18294842/
#472 [05:21] <Galaxy_2Alex> TomRodJr, No, I need the full error log please.
#473 [05:21] <TomRodJr> How can I check it xd?
#474 [05:22] <Galaxy_2Alex> TomRodJr, Where do you see the "EOFException: (...)" text?
#475 [05:22] <TomRodJr> When I start the launcher and put my account
#476 [05:22] <TomRodJr> In the launcher
#477 [05:22] <TomRodJr> I cant even press play
#478 [05:22] <Galaxy_2Alex> TomRodJr, I need that text in full please.
#479 [05:22] <TomRodJr> Ok
#480 [05:23] <TomRodJr> Do I have to copy the text to that website?
#481 [05:23] <Galaxy_2Alex> TomRodJr, Yes plase.
#482 [05:23] <Galaxy_2Alex> *please
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#486 [05:25] <TomRodJr> http://paste.ubuntu.com/18294989/
#487 [05:25] <TomRodJr> There it is
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#489 [05:25] <Galaxy_2Alex> TomRodJr, Ah okay, thanks, sorry for the inconveniences.
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#491 [05:25] <Galaxy_2Alex> ??> TomRodJr tools/hjt
#492 [05:25] <Absol> TomRodJr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#493 [05:25] <Absol> TomRodJr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#494 [05:25] <TomRodJr> No problem I just want to play
#495 [05:27] <TomRodJr> http://paste.ubuntu.com/18295078/
#496 [05:28] <TomRodJr> There it is
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#498 [05:28] <Galaxy_2Alex> ??> TomRodJr win/qustodio
#499 [05:28] <Absol> TomRodJr: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#500 [05:28] <TomRodJr> Okay thank you
#501 [05:28] <TomRodJr> ill try
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#506 [05:32] <Meridith> how to fix java.lang.NullPointerException?
#507 [05:33] <Galaxy_2Alex> Meridith, What's the full error message?
#508 [05:33] <Galaxy_2Alex> Meridith, What's the full error message?
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#514 [05:41] <mineisbest> when you install minecraft server from the minecraft website wat does it do
#515 [05:42] <Galaxy_2Alex> mineisbest, It runs a server if configured correctly.
#516 [05:42] <Galaxy_2Alex> mineisbest, Here's a tutorial on how to do it:
#517 [05:42] <Galaxy_2Alex> ??> mineisbest mü/server-setup
#518 [05:42] <mineisbest> how do you configure it
#519 [05:42] <Galaxy_2Alex> ??> mineisbest mp/server-setup
#520 [05:42] <Absol> mineisbest: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#546 [06:35] <JJROCKS> I need help with my minecraft
#547 [06:35] <Galaxy_2Alex> JJROCKS, What is your issue?
#548 [06:35] <JJROCKS> IT IS QUITTING UNEXPECTDLY
#549 [06:35] <JJROCKS> opps
#550 [06:35] <JJROCKS> caps lock
#551 [06:35] <Galaxy_2Alex> ??> JJROCKS launcher/game-output
#552 [06:35] <Absol> JJROCKS: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#553 [06:35] <Absol> JJROCKS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#554 [06:37] <JJROCKS> i pasted it
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#558 [06:37] <Galaxy_2Alex> JJROCKS, Please give us the link to the paste.
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#560 [06:38] <JJROCKS> Sorry
#561 [06:38] <Galaxy_2Alex> JJROCKS, Please give us the link to the paste.
#562 [06:38] <JJROCKS> http://paste.ubuntu.com/18297449/
#563 [06:39] <JJROCKS> Whats CTCP?
#564 [06:39] <Galaxy_2Alex> JJROCKS, Ignore it.
#565 [06:39] <JJROCKS> Ok
#566 [06:40] <Galaxy_2Alex> JJROCKS, Turn off parental controls, update your OSX version.
#567 [06:41] <JJROCKS> Ok
#568 [06:41] <JJROCKS> Thx
#569 [06:41] <Galaxy_2Alex> s/,/ or
#570 [06:41] <ExtremeBot> Galaxy_2Alex meant to say: JJROCKS or Turn off parental controls, update your OSX version.
#571 [06:41] <Galaxy_2Alex> ah ignore that last bit
#572 [06:41] <JJROCKS> K
#573 [06:41] <JJROCKS> Bye
#574 [06:41] <Galaxy_2Alex> JJROCKS, Bye, hace a nice day.
#575 [06:41] <Galaxy_2Alex> *have
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#579 [06:49] <hasenkumpel> hey guys i have a problem i comed back to the game after 1 year and the new minecraft side showed up i need to make a new mojang account with my old minecraft account but i forgot my email i just logged in with my id and pw all the times.
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#581 [06:50] <Galaxy_2Alex> hasenkumpel, What is your Minecraft Username?
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#595 [07:00] <MacMeK> Hola a todos
#596 [07:00] <Galaxy_2Alex> ??> MacMeK lang/es
#597 [07:00] <Absol> MacMeK: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#598 [07:01] <MacMeK> ok thanks
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#603 [07:04] <MacMeK> I have a account on Mojang since 4 months, and i can play multiplayer, but from today i can't because when i try, my minecraft is like a DEMO. I try to login few times but its like a have to buy the game again.
#604 [07:04] <Galaxy_2Alex> MacMeK, What is your Minecraft Username?
#605 [07:05] <MacMeK> MacMeK
#606 [07:05] <Galaxy_2Alex> MacMeK, You are using the wrong E-Mail Adress to log in.
#607 [07:05] <Galaxy_2Alex> MacMeK, Have you used the exact same E-Mail Adress in the past to enter your account?
#608 [07:06] <MacMeK> I trayed with 2 emails, because i`m not sure but i have the same unswer
#609 [07:06] <Galaxy_2Alex> MacMeK, You may have tried too many times.
#610 [07:07] <Galaxy_2Alex> ??> MacMeK login/throttle
#611 [07:07] <Absol> MacMeK: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#612 [07:07] <Absol> MacMeK: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#613 [07:07] <Galaxy_2Alex> MacMeK, After three hours, try again once with each E-Mail Adress and the correct password.
#614 [07:07] <Galaxy_2Alex> MacMeK, If it still doesn't work, come back, and we'll give you further instructions.
#615 [07:09] <MacMeK> I trayed 2 times with 2 diferents emails and i reset my password. I`m on my account but i can`t see my skin and i can see: buy the game
#616 [07:09] <Galaxy_2Alex> MacMeK, And what happens when you try to log in with your other email adress?
#617 [07:11] <MacMeK> one of this emails it`s not working so i`ts the second email. And when i`m login with that everything its ok, but i can play only a DEMO
#618 [07:11] <MacMeK> I can`t play multiplayer
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#620 [07:12] <Galaxy_2Alex> MacMeK, Okay, contact Mojang with your transaction ID.
#621 [07:12] <Galaxy_2Alex> ??> MacMeK account/trans-id
#622 [07:12] <Absol> MacMeK: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#623 [07:12] <Galaxy_2Alex> ??> MacMeK account/send-email
#624 [07:12] <Absol> MacMeK: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#625 [07:12] <Absol> MacMeK: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#627 [07:15] <MacMeK> ok thanks, i`m gonna try now. thanks a lot, and i`m so sorry for my english
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#629 [07:15] <Galaxy_2Alex> MacMeK, It's fine, I've had worse.
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#635 [07:20] <xUltimateParkour> Hello
#636 [07:20] <Galaxy_2Alex> xUltimateParkour, Hello
#637 [07:20] <xUltimateParkour> Uhh, I see you're not helping with stolen things?
#638 [07:21] <xUltimateParkour> But, I got a confirming of my first mail
#639 [07:21] <Galaxy_2Alex> xUltimateParkour, What do you mean?
#640 [07:21] <xUltimateParkour> Well
#641 [07:21] <xUltimateParkour> Uhh
#642 [07:21] <xUltimateParkour> I don't know my mail anymore
#643 [07:21] <xUltimateParkour> Where it is on registerd now?
#644 [07:21] <Galaxy_2Alex> xUltimateParkour, What is your Minecraft Username?
#645 [07:21] <xUltimateParkour> xUltimateParkour
#646 [07:23] <Galaxy_2Alex> xUltimateParkour, If you no longer have access to the e-mail address tied to your account you can request to change it by passing a security challenge: https://account.mojang.com/changeemail/request
#647 [07:23] <xUltimateParkour> Alright, let's see
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#649 [07:23] <xUltimateParkour> Current e-mail address
#650 [07:23] <xUltimateParkour> I dont know :s
#651 [07:24] <Galaxy_2Alex> xUltimateParkour, Ah. You'll have to contact Mojang with your transaction ID.
#652 [07:24] <Galaxy_2Alex> ??> xUltimateParkour account/trans-id
#653 [07:24] <Absol> xUltimateParkour: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#655 [07:24] <Galaxy_2Alex> ??> xUltimateParkour account/send-email
#656 [07:24] <Absol> xUltimateParkour: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#657 [07:24] <Absol> xUltimateParkour: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#658 [07:24] <newUser> Hello, I try to buy the minecraft game - but my firefox dont let me: api.mojang.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: SEC_ERROR_UNKNOWN_ISSUER
#659 [07:25] <newUser> so the shop is not leaded
#660 [07:25] <newUser> loaded
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#663 [07:25] <Galaxy_2Alex> newUser, Please give me the URL (the link) to the page it shows this message on.
#664 [07:25] <newUser> https://minecraft.net/en/store/minecraft/
#665 [07:26] <Galaxy_2Alex> newUser, Try a different browser.
#666 [07:27] <xUltimateParkour> Galay_2alex?
#667 [07:27] <xUltimateParkour> Galaxy*
#668 [07:27] <Galaxy_2Alex> xUltimateParkour, Yes?
#669 [07:27] <xUltimateParkour> Uhm, I payed with ideal.
#670 [07:27] <JurgenVisser> i have redeemed my gift code for minecraft windows 10 on december the 11th on 2015 but i didnt get the download on my computer. can you help me getting the download?
#671 [07:27] <xUltimateParkour> And I can not see the history.
#672 [07:27] <xUltimateParkour> Because I buyed it at september of 2015
#673 [07:28] <xUltimateParkour> Or something
#674 [07:28] <Galaxy_2Alex> xUltimateParkour, One moment.
#675 [07:28] <xUltimateParkour> Alright.
#676 [07:29] <Galaxy_2Alex> JurgenVisser, You'll have to be logged in to the same Microsoft account you redeemed the code to. Then, you can go to the Windows Store and download the game.
#677 [07:29] <JurgenVisser> okay but i have done that and it didnt work
#678 [07:29] <Galaxy_2Alex> JurgenVisser, Does it tell you to buy the game when visiting the Windows Store App?
#679 [07:29] <JurgenVisser> i have resetted my computer 2 times. does that affect the download??
#680 [07:30] <JurgenVisser> yes it tells me to buy the game
#681 [07:30] <Galaxy_2Alex> JurgenVisser, Are you sure you are logged in to the same account that you redeemed the code to?
#682 [07:30] <newUser> hi - I visited https://api.mojang.com and accepted the self signed Cert - now it works :D
#683 [07:31] <JurgenVisser> i can click on open to open the demo or i can click the buy button
#684 [07:31] <Galaxy_2Alex> ??> xUltimateParkour account/trans-id/braintree
#685 [07:31] <Absol> xUltimateParkour: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#686 [07:31] <Absol> xUltimateParkour: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
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#688 [07:31] <xUltimateParkour> @Galaxy_2Alex Do you can set the my account on the first email where I have with buyed it? It's easyer.
#689 [07:31] <Galaxy_2Alex> xUltimateParkour, I cannot do that as I do not work for Mojang.
#690 [07:32] <xUltimateParkour> Ooh..
#691 [07:32] <Galaxy_2Alex> xUltimateParkour, Like I said, you will have to contact them.
#692 [07:32] <xUltimateParkour> With a email?
#693 [07:32] <Galaxy_2Alex> JurgenVisser, Can you see "Minecraft: Windows 10 Edition Beta" as a last purchase when you log in to this page with the same account you use for Windows 10?: https://account.microsoft.com/
#694 [07:32] <Galaxy_2Alex> ??> xUltimateParkour account/trans-id
#695 [07:32] <Absol> xUltimateParkour: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#696 [07:32] <Galaxy_2Alex> ??> xUltimateParkour account/send-email
#697 [07:32] <Absol> xUltimateParkour: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#698 [07:32] <Absol> xUltimateParkour: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#699 [07:33] <Galaxy_2Alex> xUltimateParkour, Don't ignore Absol's messages please.
#700 [07:33] <Galaxy_2Alex> xUltimateParkour, This is how you get your transaction ID:
#701 [07:33] <Galaxy_2Alex> ??> xUltimateParkour account/trans-id/braintree
#702 [07:33] <Absol> xUltimateParkour: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#703 [07:33] <Absol> xUltimateParkour: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#704 [07:34] <JurgenVisser> the windows 10 store says that i dont have an y purchases done yet
#705 [07:35] <xUltimateParkour> @Galaxy_2Alex I have send a mail, thank you!
#706 [07:36] <Galaxy_2Alex> JurgenVisser, You redeemed the code to a different account then. Contact Microsoft Account support with the redeem code and ask them to change it if possible.
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#710 [07:36] <JurgenVisser> so i have to get the account that i redeemd the code with???? and thentry again
#711 [07:37] <Galaxy_2Alex> JurgenVisser, That is also an option.
#712 [07:37] <Galaxy_2Alex> JurgenVisser, Though from my own experience, account swapping within Windows 10 is fairly difficult.
#713 [07:41] <JurgenVisser> what are you suposed to see when you redeem a code? what does the store look like, or what does it say?? because when i redeemed my code i saw please pay
#714 [07:42] <Galaxy_2Alex> JurgenVisser, This: http://alex.ticklemy.wang/y6LONz.png
#715 [07:42] <Galaxy_2Alex> JurgenVisser, And an your Microsoft Account page, this should show up: http://alex.ticklemy.wang/P8F0hL.png
#716 [07:43] <Galaxy_2Alex> (excuse the German)
#717 [07:44] <JurgenVisser> i havent got any of that!!!
#718 [07:44] <Galaxy_2Alex> JurgenVisser, Try to redeem your code again.
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#720 [07:44] <Galaxy_2Alex> JurgenVisser, https://account.microsoft.com/billing/redeem
#721 [07:45] <xXCOKYHDXx> hilfe mein minecraft wil nich mehr starten wegen fix the promlem
#722 [07:45] <Galaxy_2Alex> xXCOKYHDXx, Dieser Chat kann dir nur in Englisch helfen, sorry.
#723 [07:46] <JurgenVisser> if i do that it says: ''Deze code is al gebruikt'' what means this code is already used
#724 [07:46] <Galaxy_2Alex> JurgenVisser, Contact Microsoft Account Support about this.
#725 [07:46] <JurgenVisser> okay
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#727 [07:47] <JurgenVisser> do you have an email address so i can send you the code so you can check if it is real??
#728 [07:49] <Galaxy_2Alex> JurgenVisser, I do not work for Mojang or Microsoft. This is the page you need to go to: https://support.microsoft.com/en-us/products/microsoft-account
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#730 [07:49] <Galaxy_2Alex> JurgenVisser, On there, click "Contact Us".
#731 [07:49] <Galaxy_2Alex> JurgenVisser, On there, click "Contact Us".
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#733 [07:51] <JurgenVisser> do you mean contact us all the way down at the page
#734 [07:52] <Galaxy_2Alex> JurgenVisser, No, at the top below the search bar.
#735 [07:52] <JurgenVisser> ask the community??/
#736 [07:52] <JurgenVisser> or contackst answer desk??
#737 [07:53] <Galaxy_2Alex> JurgenVisser, http://alex.ticklemy.wang/BiLIY8.png
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#740 [07:54] <JurgenVisser> it says contact answer desk and not contact us
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#743 [07:54] <Galaxy_2Alex> JurgenVisser, Yes, do that then, sorry.
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#747 [07:56] <JurgenVisser> okay it opens another window. do i have to click on Accounts and billing or microsoft store
#748 [07:58] <JurgenVisser> ohh i have it thenks for the help
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#753 [08:04] <JurgenVisser> my minecraft wont start!!! help!!!! it says unable to download minecraft. please try again later. what should i do
#754 [08:05] <JurgenVisser> i have removed minecraft 3 times now and it still wont work!!
#755 [08:08] <JurgenVisser> ????
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#762 [08:12] <Exelsier59> So i'm having trouble accessing my minecraft account and not being able to recieve the password reset emails ...
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#765 [08:15] <Galaxy_2Alex> JurgenVisser, What is the exact error message?
#766 [08:15] <JurgenVisser> unable to download minecraft. please try again later. what should i do
#767 [08:15] <JurgenVisser> unable to download minecraft. please try again later.
#768 [08:16] <Galaxy_2Alex> Exelsier59, Please refer to this page for further information: https://help.mojang.com/customer/portal/articles/542001
#769 [08:16] <JurgenVisser> oops ignore the first message
#770 [08:16] <Galaxy_2Alex> JurgenVisser, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#771 [08:17] <JurgenVisser> this application required a java runtime environment 1.6.0
#772 [08:17] <Galaxy_2Alex> ??> JurgenVisser java/1.8
#773 [08:17] <Absol> JurgenVisser: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#774 [08:18] * linuxdaemon is now known as PhantomPhreak
#775 [08:18] <JurgenVisser> i get the problem i havent installed java cince my last reset
#776 [08:18] <JurgenVisser> thanks
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#780 [08:21] <Exelsier59> Galaxy_2Alex i've already seen that article ...
#781 [08:22] <Galaxy_2Alex> Exelsier59, What does it say at the end?
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#788 [08:27] <Uchan4318> Uchan4318
#789 [08:27] <Galaxy_2Alex> Uchan4318, Hello.
#790 [08:27] <Uchan4318> gmaemode 1
#791 [08:27] <Uchan4318> Who are you
#792 [08:27] <Uchan4318> ,
#793 [08:27] <Uchan4318> Gamemode 1
#794 [08:27] <Uchan4318> gamemode 1
#795 [08:27] <Galaxy_2Alex> Uchan4318, I'm a tech support volunteer here to help you with your issues.
#796 [08:28] <Uchan4318> gamemode 1
#797 [08:28] <Uchan4318> gamemode 1
#798 [08:28] <Uchan4318> ...
#799 [08:28] <Uchan4318> ...
#800 [08:28] <Galaxy_2Alex> Uchan4318, Stop spamming!
#801 [08:28] <Galaxy_2Alex> Uchan4318, This is not Minecraft, this is a tech support channel.
#802 [08:29] <Uchan4318> Who are you?
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#804 [08:29] <Uchan4318> Who are you
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#806 [08:29] <Uchan4318> ??
#807 [08:29] <Shakyamuni> Hi, I have a problem with my minecraft version for win10. When I start the game, it start and crash after 5s
#808 [08:29] <Galaxy_2Alex> Uchan4318, I'm a tech support volunteer.
#809 [08:29] <Chromaryu> ^ me too.
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#811 [08:29] <Galaxy_2Alex> Shakyamuni, For the Windows 10 Edition Beta or the Java Edition?
#812 [08:29] <Uchan4318> I want to play minecraft
#813 [08:29] <Shakyamuni> the first
#814 [08:30] <PhantomPhreak> I haven't talked in here, like ever I don't think, but I also do help :p
#815 [08:30] <Uchan4318> and you
#816 [08:30] <Galaxy_2Alex> Uchan4318, I want to help people.
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#818 [08:30] <PhantomPhreak> welp
#819 [08:30] <Chromaryu> welp
#820 [08:30] <mikey> how are you
#821 [08:30] <PhantomPhreak> good, loving my new nick
#822 [08:30] <Galaxy_2Alex> Shakyamuni, Sorry, but we cannot fully assist with Pocket or Windows 10 Edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#823 [08:30] <PhantomPhreak> surprised it wasn't registered
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#825 [08:30] <Shakyamuni> Okay thanks
#826 [08:30] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#827 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#828 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#829 [08:31] <Galaxy_2Alex> Shakyamuni, Ah wait, there is a link missing
#830 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You
#831 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#832 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#833 [08:31] <Uchan4318> IRC, is a way for people to chat and hold conversations over the internet, no registrations required. For support with Minecraft; You can join the #minecrafthelp channel, by going pressing the 'GO' button to your right, please be sure to let them know about the problem you have, and an Mojira issue ID, if you have one
#834 [08:31] * Absol kicked Uchan4318 from #minecrafthelp (Reason: chan4318 :Stop spamming)
#835 [08:31] <Chromaryu> Whoa.
#836 [08:31] <Galaxy_2Alex> Oh that is still in place
#837 [08:31] <Galaxy_2Alex> thank god
#838 [08:31] <PhantomPhreak> omg
#839 [08:31] <Chromaryu> Absol is doin' great. I assume
#840 [08:31] * Uchan4319 [Uchan4319@notlogged] has joined #minecrafthelp
#841 [08:31] <Uchan4319> ...
#842 [08:31] <PhantomPhreak> welp
#843 [08:31] <Uchan4319> gmaemode 1
#844 [08:31] <Uchan4319> gmaemode 1
#845 [08:31] <Uchan4319> gmaemode 1
#846 [08:31] <Galaxy_2Alex> Uchan4319, STOP
#847 [08:32] * GreyVulpine kicked Uchan4319 from #minecrafthelp (Reason: chan4319 :Meep Meep. Go away.)
#848 [08:32] <GreyVulpine> Yeah, nope
#849 [08:32] <Chromaryu> ^
#850 [08:32] <PhantomPhreak> rip
#851 [08:32] <Galaxy_2Alex> Alright people, sorry for the confusuin.
#852 [08:32] <Galaxy_2Alex> gah
#853 [08:32] <Galaxy_2Alex> *confusion
#854 [08:32] <Chromaryu> Need scrool up Galaxy_2Alex lol
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#856 [08:34] <PhantomPhreak> I now have this nick across 4 networks, how has no one registered it
#857 [08:34] <Chromaryu> that's great, I assume.
#858 [08:35] <PhantomPhreak> it's hilarous, it's a reference tot he mid-90's movie Hackers
#859 [08:36] <Shakyamuni> Thanks you Galaxy_2Alex , I have found the solution :)
#860 [08:36] <Shakyamuni> Have a nice day ^_^
#861 [08:36] <Galaxy_2Alex> Shakyamuni, What was it if I may ask?
#862 [08:36] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#863 [08:36] <Shakyamuni> A feature package
#864 [08:36] <Shakyamuni> that was missing
#865 [08:36] <Galaxy_2Alex> Shakyamuni, Ah alright, thanks.
#866 [08:37] <Shakyamuni> Then have a nice day ^^
#867 [08:37] <Shakyamuni> Then have a nice day ^^
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#874 [08:44] <ItsMoDjib> plz help i can't play minecraft on my pc.
#875 [08:44] <Galaxy_2Alex> ItsMoDjib, What happens when you try?
#876 [08:45] * quickerquestion [quickerquestion@notlogged] has joined #minecrafthelp
#877 [08:45] <ItsMoDjib> when i want to play it said error
#878 [08:45] <ItsMoDjib> cant play on it
#879 [08:46] <Galaxy_2Alex> ??> ItsMoDjib launcher/game-output
#880 [08:46] <Absol> ItsMoDjib: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#881 [08:46] <Absol> ItsMoDjib: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#882 [08:46] <quickerquestion> hello fello minecrafters, ive just logged into minecraft after a while of not playing, could you inform me on the latest update please and also if it is not 1.10.2 where could i find and install the new update please
#883 [08:46] <Galaxy_2Alex> ??> quickerquestion launcher/change-version
#884 [08:46] <Absol> quickerquestion: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#885 [08:47] <quickerquestion> ill quickly try
#886 [08:47] * hiader [hiader@notlogged] has joined #minecrafthelp
#887 [08:47] <Galaxy_2Alex> quickerquestion, For changes, please check the Wiki: https://minecraft.gamepedia.com/
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#890 [08:51] <Guest42661> help on lauching minecraft after recently upgrading to windows 10
#891 [08:51] <xola> ??> Guest42661 win/dxdiag
#892 [08:51] <Galaxy_2Alex> Guest42661, What happens when you try to launch
#893 [08:51] <Absol> Guest42661: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#894 [08:52] <Guest42661> i have already took those steps but now what do i do
#895 [08:52] <xola> paste link here
#896 [08:52] <Guest42661> http://paste.ubuntu.com/18302985/
#897 [08:53] <Galaxy_2Alex> Guest42661, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#898 [08:53] * Waldecker [Waldecker@notlogged] has joined #minecrafthelp
#899 [08:54] <Waldecker> help
#900 [08:54] <Galaxy_2Alex> Waldecker, What do you need help with?
#901 [08:55] * skythe [skythe@notlogged] has joined #minecrafthelp
#902 [08:55] <xola> ??> Waldecker ask
#903 [08:55] <Absol> Waldecker: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#904 [08:55] <Absol> Waldecker: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#906 [08:57] <Waldecker> the play goes not with my videocard from amd
#907 [08:57] <Galaxy_2Alex> Waldecker, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#910 [09:00] <ItsMoDjib> help i can't play minecraft on window 10
#911 [09:00] <Galaxy_2Alex> ItsMoDjib, What happens when you try?
#912 [09:01] <ItsMoDjib> when i want to play it said error
#913 [09:01] <xola> ??> ItsMoDjib win/dxdiag
#914 [09:01] <Absol> ItsMoDjib: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#915 [09:01] <ItsMoDjib> and here is the link
#916 [09:01] <ItsMoDjib> http://paste.ubuntu.com/18302639/
#917 [09:01] <xola> ??> ItsMoDjib win/downgrade
#918 [09:01] <Absol> ItsMoDjib: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#919 [09:01] <Galaxy_2Alex> xola, Nope
#920 [09:02] <Galaxy_2Alex> xola, That is a ViA card, not supported on any Windows version.
#921 [09:02] <Chromaryu> ^
#922 [09:02] <Galaxy_2Alex> for Minecraft that is.
#923 [09:02] * MacMeK [MacMeK@notlogged] has quit. (Ping timeout: 195 seconds)
#924 [09:02] <Chromaryu> P4M... I heard it
#925 [09:02] <Galaxy_2Alex> ItsMoDjib, Sorry, but your system does not support Minecraft, even with a lower Windows version.
#926 [09:02] <xola> that old?
#927 [09:02] <Chromaryu> Pentium 4
#928 [09:03] <Chromaryu> (With Windows 10)
#929 [09:03] <xola> windows 10 is usually a problem
#930 [09:03] <Galaxy_2Alex> newest driver for card is for Windows Vista
#931 [09:03] <Galaxy_2Alex> Minecraft only supports Intel, AMD and Nvidia cards
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#937 [09:15] <SneakySnicker> Even though I reset the password it will not let me log in
#938 [09:15] <Galaxy_2Alex> ??> SneakySnicker login/throttle
#939 [09:15] <Absol> SneakySnicker: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#940 [09:15] <Absol> SneakySnicker: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#941 [09:15] <SneakySnicker> Thank You
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#956 [09:31] <vellweth> http://paste.ubuntu.com/18304655/
#957 [09:31] <Galaxy_2Alex> vellweth, One moment.
#958 [09:32] * ELIRAN2345 [ELIRAN2345@notlogged] has joined #minecrafthelp
#959 [09:32] <Galaxy_2Alex> vellweth, Try this installer and see if you can run Minecraft with it?: https://launcher.mojang.com/download/MinecraftInstaller.msi
#960 [09:33] <vellweth> ok, i will try
#961 [09:37] * kalhan05rm [kalhan05rm@notlogged] has joined #minecrafthelp
#962 [09:38] * Son0fKee [Son0fKee@notlogged] has joined #minecrafthelp
#963 [09:38] <Son0fKee> Hy
#964 [09:38] <vellweth> it say unpacking luncher
#965 [09:38] <Galaxy_2Alex> Son0fKee, Hello.
#966 [09:39] <Son0fKee> Please let me you could give the launcher minecraft sp ?
#967 [09:39] <Galaxy_2Alex> Son0fKee, https://minecraft.net/en/download/
#968 [09:40] <Son0fKee> Soon I make premium!!
#969 [09:40] <Galaxy_2Alex> Son0fKee, You can download the Demo to try out the game, but you have to buy it in order to play the full version.
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#972 [09:41] <Son0fKee> I know I know but there are also the crack but I 'll buy me a few days so the account ; )
#973 [09:42] * GreyVulpine kicked Son0fKee from #minecrafthelp (Reason: on0fKee :Go away.)
#974 [09:42] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Ping timeout: 190 seconds)
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#976 [09:43] <Son0fKee> Sorry
#977 [09:43] * siv11 [siv11@notlogged] has joined #minecrafthelp
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#979 [09:44] <Son0fKee> Galaxy
#980 [09:44] <Galaxy_2Alex> Son0fKee, If you want to play the game, buy it or play the demo.
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#983 [09:46] <Barb> Anyone know if you can still pkay multiplayer on PE via an android and tablet using the androids hotspot? I cant seem to make it work after the newest update. It worked using wifi at somebodys house but no longer on my hotspot.
#984 [09:46] <vellweth> it dont work, it´s an unpacking luncher. What can i do further?
#985 [09:46] <Galaxy_2Alex> vellweth, One more moment.
#986 [09:46] <Son0fKee> I get an error : java.lang.NullPointerException : group
#987 [09:47] <Galaxy_2Alex> Son0fKee, Did you buy the game?
#988 [09:47] * pauljobert123 [pauljobert123@notlogged] has joined #minecrafthelp
#989 [09:48] <Galaxy_2Alex> Barb, Sorry, but we cannot fully assist with Pocket or Windows 10 Edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#990 [09:49] <Barb> Thanks!
#991 [09:49] <Galaxy_2Alex> vellweth, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#992 [09:49] * pauljobert123_ [pauljobert123_@notlogged] has joined #minecrafthelp
#993 [09:50] <Son0fKee> No ... but in a few days I buy it ; I have always played with the crack up to a moment that I came out this error
#994 [09:51] <Galaxy_2Alex> Son0fKee, Please buy the game. Thanks.
#995 [09:51] <Galaxy_2Alex> GreyVulpine, Sorry to bug you, but ^
#996 [09:51] * pauljobert123 [pauljobert123@notlogged] has quit. (Ping timeout: 195 seconds)
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#998 [09:51] <GreyVulpine> Son0fKee - Until you buy the game, we cannot help you.
#999 [09:52] <Son0fKee> But it is not entirely crakkato because there are two types of minecraft premium one where one can access any server and the sp where you can access certain server
#1000 [09:52] <GreyVulpine> Son0fKee - Have a good day.
#1001 [09:52] * vellweth [vellweth@notlogged] has quit. (Quit: Web client closed)
#1002 [09:52] <Galaxy_2Alex> Son0fKee, That is wrong information.
#1003 [09:53] <Son0fKee> I will try as soon as possible to buy one account
#1004 [09:53] <Galaxy_2Alex> Son0fKee, The only free version is the Demo, which limits what you can do. The other version is just the normal version.
#1005 [09:54] * hello [hello@notlogged] has joined #minecrafthelp
#1006 [09:54] <GreyVulpine> Son0fKee - Any other versions other the ones mentioned are third-party launchers, which are not trusted, nor verified by Mojang to be valid launchers.
#1007 [09:54] * Barb [Barb@notlogged] has quit. (Ping timeout: 195 seconds)
#1008 [09:54] <GreyVulpine> We will not support such launchers here.
#1009 [09:54] <hello> hello
#1010 [09:54] <Galaxy_2Alex> hello, Hello.
#1011 [09:54] <GreyVulpine> hello - Hello.
#1012 [09:54] * matias [matias@notlogged] has quit. (Client Quit)
#1013 [09:54] <hello> my problem is with the licence
#1014 [09:54] <Son0fKee> In fact I would like the regular version ( Sp ) for the time then in a few days and now I buy the premium account ( additional fee )
#1015 [09:55] <Galaxy_2Alex> Son0fKee, There is no "regular" or "premium".
#1016 [09:55] <hello> i buy a licene and than mode also demo - who change this
#1017 [09:55] <Galaxy_2Alex> hello, What is your Minecraft Username?
#1018 [09:55] <Galaxy_2Alex> Son0fKee, There is just the Demo, and then there is the regular game, which you have to buy in order to play it.
#1019 [09:56] * yacine04 [yacine04@notlogged] has quit. (Ping timeout: 195 seconds)
#1020 [09:56] <hello> is this the email ?
#1021 [09:56] <hello> or what find the name
#1022 [09:56] <Galaxy_2Alex> hello, No, the Username, not the email adress.
#1023 [09:56] * caio28 [caio28@notlogged] has joined #minecrafthelp
#1024 [09:56] <hello> i have accoubnt and no found the username
#1025 [09:57] <hello> where ther found minecraft heplers ?
#1026 [09:57] <hello> with side this found
#1027 [09:57] <Son0fKee> Leaving aside the launcher I came here because I have this error on minecraft java.lang.NullPointerException : group
#1028 [09:57] <GreyVulpine> Son0fKee - Until you purchase the game, we cannot help you. There is no such thing as the regular version of the game that you play sp for free. That is a cracked version of minecraft which is not made by Mojang, thus, we will not assist with it here.
#1029 [09:57] <Galaxy_2Alex> hello, So you know your email adress, but not your username?
#1030 [09:57] <GreyVulpine> Son0fKee - Good bye.
#1031 [09:57] <GreyVulpine> !kb Son0fKee
#1032 [09:57] * GreyBot kicked Son0fKee from #minecrafthelp (Reason: on0fKee :<Kicks:1491>)
#1033 [09:57] <Galaxy_2Alex> cheers.
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#1035 [09:58] <hello> sorry i´ve not understand
#1036 [09:58] * gamehead [gamehead@notlogged] has quit. (Client Quit)
#1037 [09:59] <hello> ive the launcher
#1038 [09:59] <Galaxy_2Alex> hello, Okay, can you log into the launcher?
#1039 [09:59] <hello> and my data give on this side and than read demo. the lcince buy over the shop and not over the account
#1040 [10:00] <Galaxy_2Alex> hello, So have you bought the game?
#1041 [10:00] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1042 [10:00] * xxAppel [xxAppel@notlogged] has joined #minecrafthelp
#1043 [10:00] <hello> plaese wait i make on the launcher to my account
#1044 [10:01] <hello> the user stand default
#1045 [10:01] <hello> and the button in the miiddle is play demo
#1046 [10:01] <hello> and what can i switch this
#1047 [10:01] <Galaxy_2Alex> hello, Have you bought the game?
#1048 [10:02] * xxAppel [xxAppel@notlogged] has quit. (Client Quit)
#1049 [10:02] <hello> yes
#1050 [10:02] <hello> over the shop ms coint .de
#1051 [10:03] <Galaxy_2Alex> hello, Ah, you're out of luck then.
#1052 [10:03] <Galaxy_2Alex> hello, I'll explain it to you in German.
#1053 [10:03] <hello> sehr gut
#1054 [10:03] <hello> das verstehe ich besser
#1055 [10:05] <Galaxy_2Alex> hello, Es ist nicht erlaubt, Minecraft über andere Webseiten als minecraft.net und Amazon zu kaufen. Der Account, den du gekauft hast, wurde vermutlich auch von anderen Leuten benutzt, und nun hat vermutlich der eigentliche Besitzer des Accounts diesen wieder in Besitz genommen. Wenn du sichergehen willst, dass du einen Account hast, dann kaufe dir das Spiel auf minecraft.net oder einen Code auf amazon.de.
#1056 [10:05] * caio28 [caio28@notlogged] has quit. (Ping timeout: 195 seconds)
#1057 [10:05] <Galaxy_2Alex> hello, Ich würde an deiner Stelle auch die Webseite kontaktieren, von der du das Spiel gekauft hast, und dein Geld zurückfordern.
#1058 [10:06] <Galaxy_2Alex> hello, Seiten wie diese verkaufen meist gestohlene Accountdaten.
#1059 [10:07] <hello> also ist der lizenzschlüssel dann gestohlen oder wie läuft es
#1060 [10:07] <hello> ich habe hier einen ativierungscode bekommen
#1061 [10:07] * opmc [opmc@notlogged] has joined #minecrafthelp
#1062 [10:08] <hello> ich weis nicht mal ich diesen eingeben kann
#1063 [10:08] <Galaxy_2Alex> hello, Oh.
#1064 [10:08] <Galaxy_2Alex> hello, Probiers mal auf dieser Webseite: https://account.mojang.com/redeem
#1065 [10:09] <hello> in der anleitung stand das ich minecraftg installieren soll und dann mich registrieren und dann würde es gehen
#1066 [10:09] <hello> kurz zusammen gefasst
#1067 [10:10] <Galaxy_2Alex> hello, Hast du einen code bekommen der etwa so "A1A1-B2B2-C3C3" oder so "A1A1A-B2B2B-C3C3C-D4D4D-E5E5E" aussieht?
#1068 [10:11] * LunaMoon [LunaMoon@notlogged] has joined #minecrafthelp
#1069 [10:13] <hello> moment bitte
#1070 [10:13] <Galaxy_2Alex> hello, Code nicht hierrein kopieren!
#1071 [10:13] <hello> ja mache ich
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#1076 [10:17] <hello> ich habe nach geschaut
#1077 [10:17] <hello> es ist ein zehn stelliger code
#1078 [10:18] <Galaxy_2Alex> hello, Okay, der geht auch, ist sogar der sicherste. Gib den code hier ein: https://account.mojang.com/redeem
#1079 [10:18] <hello> auf der rechnung steht sogar eine card id
#1080 [10:18] <hello> wenn ich mich eingeloggt habe
#1081 [10:19] <hello> wo muss ich dann hin
#1082 [10:19] <Galaxy_2Alex> hello, https://account.mojang.com/redeem
#1083 [10:19] <hello> habe mich eingeloggt
#1084 [10:19] <hello> wo gebe ich nun den code ein
#1085 [10:19] <Galaxy_2Alex> hello, https://account.mojang.com/redeem
#1086 [10:19] <hello> wie heist der punkt
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#1089 [10:20] <Galaxy_2Alex> hello, http://alex.ticklemy.wang/KsKNoZ.png
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#1091 [10:21] <hello> jetzt sieht es besser aus
#1092 [10:21] <hello> lege ich hier auch meinen profilnamen an ?
#1093 [10:21] <Galaxy_2Alex> hello, Ja.
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#1097 [10:23] <hello> muss ich die software nochmals herunter laden ?
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#1100 [10:23] <Galaxy_2Alex> hello, Starte den Launcher danach neu, dann solltest du das Spiel haben.
#1101 [10:24] <hello> super hat alles geklappt - jetzt steht hier play
#1102 [10:24] <hello> vielein herzlichen dank
#1103 [10:24] <Galaxy_2Alex> hello, Kein Problem, schönen Tag noch :)
#1104 [10:24] <hello> dankeschön
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#1110 [10:27] <oreokitkat> Hello.
#1111 [10:27] <Galaxy_2Alex> oreokitkat, Hello.
#1112 [10:28] <oreokitkat> Unfortunately, i'm trying to log in using the right password/username and its telling me It's wrong.
#1113 [10:28] <oreokitkat> I reset it like 2 mins ago!
#1114 [10:28] <Galaxy_2Alex> ??> oreokitkat login/throttle
#1115 [10:28] <Absol> oreokitkat: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1116 [10:28] <Absol> oreokitkat: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1117 [10:28] <xola> ??> oreokitkat login/throttle
#1118 [10:28] <oreokitkat> Ok! Got it. Thank you for your support, it will help me alot.
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#1121 [10:29] <oreokitkat> I've spent a lot of money on Hypixel and if I can't log on...
#1122 [10:29] <oreokitkat> MONEY
#1123 [10:29] <oreokitkat> WASTED
#1124 [10:29] <oreokitkat> ALL MY BUILDINGS
#1125 [10:29] <oreokitkat> GONE
#1126 [10:29] * ryan is now known as Guest45361
#1127 [10:29] <xola> Hypixel?
#1128 [10:29] <oreokitkat> Luckily i now know how to log on lol
#1129 [10:30] <oreokitkat> waiting 3 hrs
#1130 [10:30] <Guest45361> http://paste.ubuntu.com/18307820/
#1131 [10:30] <Galaxy_2Alex> Guest45361, One moment.
#1132 [10:30] <oreokitkat> i thought my password was ********
#1133 [10:30] <oreokitkat> But its actually ******
#1134 [10:30] <oreokitkat> What?
#1135 [10:30] <oreokitkat> Did you expect me to tell you my password?
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#1137 [10:30] <Guest45361> can u do something about it
#1138 [10:31] <Galaxy_2Alex> Guest45361, Download and Install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81509
#1139 [10:32] <oreokitkat> Absol
#1140 [10:32] <Galaxy_2Alex> ??> oreokitkat scold/bot
#1141 [10:32] <Galaxy_2Alex> ??> oreokitkat bot
#1142 [10:32] <Absol> oreokitkat: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#1144 [10:33] <oreokitkat> Will the lock go away if the error was InvalidCredientialsException:Invalid username or password
#1145 [10:33] <Galaxy_2Alex> oreokitkat, It should, yes.
#1146 [10:33] <oreokitkat> Phew..
#1147 [10:33] <oreokitkat> Phew
#1148 [10:34] <oreokitkat> Sorry for a person who knows alot i have little knowledge on ERRORS
#1149 [10:34] <oreokitkat> But your advice has helped, thank you.
#1150 [10:34] <oreokitkat> Bye for now.
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#1157 [10:38] <TheGm20> How can i delete my minecraft cape perminatly can you please help
#1158 [10:38] <xola> cape?
#1159 [10:38] <TheGm20> ya
#1160 [10:38] <xola> change your skin
#1161 [10:38] <CubeTheThird> TheGm20, you can turn it off on minecraft.net/profile
#1162 [10:38] <TheGm20> any instructions on how
#1163 [10:39] <TheGm20> i can't find that tab
#1164 [10:39] <Icyollypop> I've been having a problem with a Windows 10 Intel Chipset, and updating it hasn't helped. I was sent here by the hopper.minecraft page, which told me to give you the information I have, with the following link to the DxDiag Error Report:
#1165 [10:39] <Icyollypop> http://paste.ubuntu.com/18308532/
#1166 [10:39] <Galaxy_2Alex> TheGm20, It's self-explanatory.
#1167 [10:39] <TheGm20> i will try
#1168 [10:39] <Galaxy_2Alex> TheGm20, Go to this page and look for the "Change your cape" section. https://minecraft.net/en/profile
#1169 [10:39] <xola> No drivers for Windows 10 x64. Latest is Windows 8.1
#1170 [10:39] <xola> ??> Icyollypop win/downgrade
#1171 [10:39] <Absol> Icyollypop: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1172 [10:39] <CubeTheThird> xola, no hold on
#1173 [10:40] <CubeTheThird> Icyollypop, delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
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#1177 [10:41] <Icyollypop> Ok, I will try to downgrade, but I'm pretty sure I'm running the new client - I did re-download it, and nothing new happened
#1178 [10:42] <CubeTheThird> Icyollypop, can you copy your crash report onto http://paste.ubuntu.com and give the URL here.
#1179 [10:42] <xola> without video drivers, how can it be played?
#1180 [10:42] <TheGm20> Ok thanks
#1181 [10:42] <Icyollypop> http://paste.ubuntu.com/18308532/
#1182 [10:42] <CubeTheThird> Icyollypop, the crash report from the game, not your dxdiag report
#1183 [10:42] <Icyollypop> Oh, ok, one sec (or possibly more)
#1184 [10:43] <CubeTheThird> xola, Intel Sandy Bridge drivers do work for windows 10, if they were carried over from older versions
#1185 [10:43] <TheGm20> Hi
#1186 [10:43] <Galaxy_2Alex> TheGm20, Hello.
#1187 [10:43] <CubeTheThird> xola, the only restriction is that, with versions of java higher than 1.8 u 50, where windows 10 support was added, it "forces" the drivers to crash because they are "invalid"
#1188 [10:44] <CubeTheThird> xola, so the easiest work around is installing the launcher which bundles an older version of java
#1189 [10:44] <Icyollypop> http://paste.ubuntu.com/18308975/
#1190 [10:44] <TheGm20> How cani get that red tag to help people now i know how to do everything in mc
#1191 [10:44] <CubeTheThird> Icyollypop, can you also send me your launcher log?
#1192 [10:45] <CubeTheThird> TheGm20, it shows up in red when your name is in the message
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#1194 [10:45] <xola> Java Version: 1.8.0_91
#1195 [10:45] <xola> I see
#1196 [10:45] <TheGm20> oh ok
#1197 [10:45] <Galaxy_2Alex> xola, Minecraft comes with 1.8.0_25
#1198 [10:45] <TheGm20> Dude u staff here
#1199 [10:45] <TheGm20> cube?
#1200 [10:45] <CubeTheThird> TheGm20, I'm an op here if that's what you mean
#1201 [10:45] <Icyollypop> CubeTheThird, where would I find the launcher log?
#1202 [10:46] <TheGm20> oh ok
#1203 [10:46] <CubeTheThird> Icyollypop, in the tab of the launcher called launcher Log
#1204 [10:46] <CubeTheThird> TheGm20, nobody here is "staff" because we aren't employed or paid
#1205 [10:46] <Icyollypop> Sorry - I hadn't noticed that. Very stupid mistake (facepalms)
#1206 [10:46] <CubeTheThird> Icyollypop, no worries. Happens all the time
#1207 [10:46] <TheGm20> how can i be op to help people
#1208 [10:47] <Icyollypop> http://paste.ubuntu.com/18309137/
#1209 [10:47] <CubeTheThird> TheGm20, you have to help people for 1 year here
#1210 [10:47] <CubeTheThird> Icyollypop, ya you're using the older launcher
#1211 [10:48] <Icyollypop> Hmm... I thought I wasn't. Thanks then, sorry if I've wasted your time
#1212 [10:48] <CubeTheThird> Icyollypop, no worries :3
#1213 [10:48] <CubeTheThird> xola, if ever you have someone change launchers, don't tell them why. It's great to catch pirates
#1214 [10:49] <xola> 1.6.61 is old now?
#1215 [10:49] <CubeTheThird> no
#1216 [10:49] <CubeTheThird> the launcher version is the same
#1217 [10:49] <CubeTheThird> the bootstrap is different
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#1219 [10:49] <TheGm20> Icyollypop i checked it and compared to mine and you have many things completely out of the ordinary so try deleting this launcher and re downloading it
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#1221 [10:50] <Icyollypop> To all those helping me, thanks, I've just reinstalled it
#1222 [10:51] <CubeTheThird> TheGm20, if you do want to help people, I recommend you stick around and watch what others do, and not just repeat what others have said
#1223 [10:51] <CubeTheThird> TheGm20, and please also keep in mind the chatroom rules
#1224 [10:51] <CubeTheThird> ??>> TheGm20 rules
#1225 [10:51] <TheGm20> i didn't repeat tho
#1226 [10:51] <TheGm20> i said what i found from comparing
#1227 [10:51] <Icyollypop> No errors! :D:D
#1228 [10:51] <Icyollypop> Thanks!
#1229 [10:52] <Icyollypop> (I'm hoping I'm not speaking too soon!)
#1230 [10:52] <CubeTheThird> TheGm20, ya there's nothing out of the ordinary in their log
#1231 [10:53] <Rocker> it says that my dxdiag thing is not updated and the thing is tho i was playing it not even 1 hour ago. why does it say this now?
#1232 [10:53] <CubeTheThird> Rocker, give a URL to your dxdiag report here
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#1234 [10:53] <Rocker> http://paste.ubuntu.com/18309209/
#1235 [10:53] <TheGm20> I compared and there was a few errors in the other log
#1236 [10:53] <CubeTheThird> Rocker, did you recently update to windows 10?
#1237 [10:54] <TheGm20> Any1 need help?
#1238 [10:54] <CubeTheThird> TheGm20, one of the errors was a failed login, and the other is a legacy file check
#1239 [10:54] <Rocker> I have windows 10 and there was an update for it a few months ago but not recently no
#1240 [10:54] <CubeTheThird> TheGm20, and don't ask if people need help. If they do they will ask for it
#1241 [10:54] <CubeTheThird> Rocker, one moment
#1242 [10:55] <TheGm20> ok Cube
#1243 [10:55] <CubeTheThird> Rocker, download and install http://www.nvidia.com/download/driverResults.aspx/103915/en-us
#1244 [10:55] <Rocker> ok
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#1246 [10:56] <Rocker> i have 11 mins on it so ya
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#1251 [11:00] <qurter> im having trouble getting minecraft to run, and i cant seem to find the drivers/drivers updated, and it ran before updating to win10. http://paste.ubuntu.com/18309757/
#1252 [11:00] <Galaxy_2Alex> qurter, That is not the full DxDiag.
#1253 [11:00] <Galaxy_2Alex> qurter, Please follow the instructions again, but copy the full DxDiag this time.
#1254 [11:00] <Galaxy_2Alex> ??> qurter win/dxdiag
#1255 [11:00] <qurter> ok
#1256 [11:00] <Absol> qurter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1258 [11:01] <qurter> ok
#1259 [11:01] <qurter> here it is
#1260 [11:01] <qurter> http://paste.ubuntu.com/18309934/
#1261 [11:02] <Galaxy_2Alex> qurter, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1262 [11:02] <qurter> ok
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#1264 [11:03] <qurter> i know how to swap graphics cards, however, i dont have one to swap to currently and im on my grandmothers computer. i already screwed it up once by accident
#1265 [11:05] <qurter> thanks for your support
#1266 [11:06] <Galaxy_2Alex> qurter, You're welcome, have a nice day.
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#1275 [11:14] <Rocker> it is done but not done installing all the way bu tit has been like that for 5 or so mins already
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#1281 [11:25] <Rocker> now it stoped completly and now cant try to download it again cube the third
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#1284 [11:26] <CubeTheThird> Rocker, the download stopped, or the installation stopped?
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#1287 [11:27] <CubeTheThird> Rocker, the download stopped, or the installation stopped?
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#1290 [11:29] <Rocker> well it acualy would not install so i canceled it and tried to download it again but it would not let me
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#1292 [11:29] <CubeTheThird> Rocker, you shouldn't need to re-download it. It should be in your downloads folder
#1293 [11:29] <Rocker> let me check
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#1295 [11:30] <Sikon2000> hey guys my name is nick i have a problem if i press play at minecraft and he says me crash error what i can do?
#1296 [11:30] <Rocker> ok neer mind its there is there anything else i need to do
#1297 [11:30] <CubeTheThird> Sikon2000, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1298 [11:30] <Sikon2000> i paste it
#1299 [11:30] <CubeTheThird> Rocker, you can try installing it again? It may take some time to install
#1300 [11:30] <CubeTheThird> Sikon2000, then give the link here
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#1302 [11:31] <Jayden129> hello.... im having problems with my minecraft. I feel that it is with a problem with my graphics card needing an upgrade, for it hasn't been upgraded since 2014. Any help on doing so? It sucks not being able to use this ancient laptop properly again
#1303 [11:31] <ayansh> hi all.
#1304 [11:31] <Jayden129> and hi ayansh
#1305 [11:31] <CubeTheThird> Jayden129, do you have a dxdiag report?
#1306 [11:31] <Sikon2000> http://paste.ubuntu.com/18311843/
#1307 [11:31] <Rocker> k im doing it now
#1308 [11:31] <Jayden129> yes. no special problems CubeTheThird
#1309 [11:31] <CubeTheThird> Sikon2000, one moment
#1310 [11:31] <Sikon2000> sure
#1311 [11:31] <CubeTheThird> Jayden129, give a link to your report here
#1312 [11:32] <Jayden129> ok. one sec.
#1313 [11:32] <CubeTheThird> Sikon2000, ok download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#1315 [11:32] <ayansh> on my minecraft node i am getting error as=> com.mojang.authlib.GameProfile@59722745[id=<null>,name=4eed99bf00b0ee,properties={},legacy=false] (/192.168.5.12:61319) lost connection: Disconnected
#1316 [11:32] <Sikon2000> soo i download and i will sent you
#1317 [11:33] <CubeTheThird> ayansh, copy the full log onto http://paste.ubuntu.com and give the URL here.
#1318 [11:33] <ayansh> ok.
#1319 [11:34] <Sikon2000> hmmm cubethethird what this program will do?
#1320 [11:34] <CubeTheThird> Sikon2000, it will update your graphics drivers
#1321 [11:35] <Sikon2000> wow rly thnx
#1322 [11:35] <Sikon2000> and something els i buy a premium acount and i tryd to connect after a month but i cant what should i do?
#1323 [11:36] <CubeTheThird> Sikon2000, what happens when you try?
#1324 [11:36] <Jayden129> ok CubeTheThird I got it
#1325 [11:36] <Jayden129> http://paste.ubuntu.com/18312102/
#1326 [11:36] <ayansh> CubeTheThird: http://paste.ubuntu.com/18312118/
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#1328 [11:36] <CubeTheThird> Jayden129, wow ya 2 things
#1329 [11:36] <Sikon2000> he dont connect me says wrong email or wrong password but its all good
#1330 [11:36] <Jayden129> huh
#1331 [11:37] <CubeTheThird> Jayden129, firstly, your graphics card hasn't seen updates since windwos 7 (2009 if I'm not mistaken).
#1332 [11:37] <Jayden129> i knew that was old
#1333 [11:37] <Jayden129> i cant figure out why it wont work
#1334 [11:37] <CubeTheThird> Jayden129, also, due to a bug with the last drivers intel released before stopping support, if you were to downgrade windows, you would not be able to play the most recent versions of the game
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#1336 [11:37] <ayansh> how do i test my local minecraft node, i don't have a purchased version of minecraft client?
#1337 [11:38] <CubeTheThird> ayansh, you can purchase the game from minecraft.net/store
#1338 [11:38] <Sikon2000> hmmm cubethethird you listen?
#1339 [11:38] <CubeTheThird> Sikon2000, have you tried resetting your password?
#1340 [11:38] <ayansh> i could for sure, however i am not into gaming much - just wanted to share a local node.
#1341 [11:38] * kuzey [kuzey@notlogged] has quit. (Client Quit)
#1342 [11:39] <Sikon2000> i cant
#1343 [11:39] <CubeTheThird> ayansh, we do not support pirates
#1344 [11:39] <CubeTheThird> ayansh, and if you buy an account, it's valid for life, on any PC you use
#1345 [11:39] <CubeTheThird> Sikon2000, why not?
#1346 [11:39] <Sikon2000> he says me a lot of thinks i dont remember a lot i think a email problem i dont remember the email
#1347 [11:40] * bruno9000 [bruno9000@notlogged] has joined #minecrafthelp
#1348 [11:40] * Rocker [Rocker@notlogged] has quit. (Ping timeout: 195 seconds)
#1349 [11:40] <CubeTheThird> Sikon2000, then you'll have to contact Mojang about that
#1350 [11:40] <CubeTheThird> ??> Sikon2000 mojang/email
#1351 [11:40] <Absol> Sikon2000: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1352 [11:40] <Absol> Sikon2000: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1353 [11:41] <Sikon2000> ok guys thnx
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#1355 [11:41] <ayansh> CubeTheThird:is it not legal to host minecraft server?
#1356 [11:41] * PINKALICIOUS07 [PINKALICIOUS07@notlogged] has joined #minecrafthelp
#1357 [11:42] <CubeTheThird> ayansh, it's legal to host the server, provided you agree to the terms of the EULA in place
#1358 [11:42] * Wah [Wah@notlogged] has joined #minecrafthelp
#1359 [11:42] <Jayden129> I am not going to downgrade windows anytime soon. Anyway how can we upgrade the graphics driver and find a solution, Cube?
#1360 [11:42] * Panic [Panic@notlogged] has joined #minecrafthelp
#1361 [11:42] <CubeTheThird> Jayden129, is your computer a laptop or desktop?
#1362 [11:43] <Jayden129> lappie
#1363 [11:43] <CubeTheThird> Jayden129, then sorry, but you will not get the game working on windows 10
#1364 [11:43] <Panic> Hey can i get help on java.lang.NullPointerException It wont let me log into servers
#1365 [11:43] <CubeTheThird> Jayden129, intel stopped releasing drivers many years ago
#1366 [11:43] <CubeTheThird> Panic, what anti-virus and firewall software do you have?
#1367 [11:43] <Rikairchy> because Intel sucks :(
#1368 [11:44] * PINKALICIOUS07 [PINKALICIOUS07@notlogged] has quit. (Client Quit)
#1369 [11:44] <Jayden129> Oh. What about Nvid? i can possibly change to nvid if the graphics diver is nonrelated to physical hardware
#1370 [11:44] <CubeTheThird> Jayden129, if you are willing you could try using Linux, but I doubt you'll want to take that route
#1371 [11:44] * PINKALICIOUS07 [PINKALICIOUS07@notlogged] has joined #minecrafthelp
#1372 [11:44] <ayansh> yes EULA is accepted, it's my 2nd day with minecraft. just thought to host a minecraft server, started with single board computer initally.. lately better hardware.
#1373 [11:44] <Wah> Getting 'Java SE binary not working' & cannot continue to load Minecraft - can anyone assist? I've uninstalled/reinstalled Java, but still not working?? Thank you!
#1374 [11:44] <CubeTheThird> Jayden129, drivers are software so your computer can properly interact with the hardware that's there
#1375 [11:44] <CubeTheThird> Jayden129, it makes 0 sense to install drivers for non-existent hardware
#1376 [11:45] <CubeTheThird> Wah, can you open the game's video settings?
#1377 [11:45] <Jayden129> Nvidia is a current software that continually updates. I cannot use that?
#1378 [11:45] <Wah> Yes, cube
#1379 [11:45] <CubeTheThird> Jayden129, you don't have an nvidia graphics card
#1380 [11:45] * PINKALICIOUS07 [PINKALICIOUS07@notlogged] has quit. (Client Quit)
#1381 [11:45] <CubeTheThird> Wah, there, turn off the VBOs setting
#1382 [11:45] <ayansh> anyway, Thanks #mincrafthelp
#1383 [11:45] * Lem_n [Lem_n@notlogged] has joined #minecrafthelp
#1384 [11:45] * Lem_n [Lem_n@notlogged] has quit. (Network ban)
#1385 [11:45] <ayansh> Thanks all! bye.
#1386 [11:45] * ayansh [ayansh@notlogged] has quit. (Quit: leaving)
#1387 [11:46] <Jayden129> oh. Ok then. Thanks a lot. I will work with my dad to get one maybe and finally solve the problem.
#1388 [11:46] <CubeTheThird> Jayden129, it's nearly impossible to install new graphics cards in laptops
#1389 [11:46] * Lem_n [Lem_n@notlogged] has joined #minecrafthelp
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#1391 [11:47] <Lem_n> Hello? can someone help me with my minecraft?
#1392 [11:47] <Wah> CubeTheThird you ROCK - Thanks so much!!!
#1393 [11:47] <CubeTheThird> Wah, no problem :3
#1394 [11:47] <CubeTheThird> Lem_n, what's the problem?
#1395 [11:48] <Lem_n> i cant connect to minecraft any server
#1396 [11:48] * Wah [Wah@notlogged] has quit. (Quit: Web client closed)
#1397 [11:48] * Jayden129 [Jayden129@notlogged] has quit. (Quit: Web client closed)
#1398 [11:48] <Lem_n> and cant open up a singleplayer world it crashes
#1399 [11:48] <CubeTheThird> Lem_n, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1400 [11:48] * kanuto [kanuto@notlogged] has joined #minecrafthelp
#1401 [11:48] <Lem_n> i will :) it will take a moment
#1402 [11:49] * Ram [Ram@notlogged] has joined #minecrafthelp
#1403 [11:49] <kanuto> please! i need some help. Everytime I try to run minecraft happens an error
#1404 [11:49] <Ram> I need help
#1405 [11:49] <CubeTheThird> kanuto, what does the error say?
#1406 [11:49] <Lem_n> i hope that works http://paste.ubuntu.com/18312927/
#1407 [11:49] <CubeTheThird> ??> Ram ask
#1408 [11:49] <Absol> Ram: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1409 [11:49] <Absol> Ram: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1410 [11:49] <CubeTheThird> Lem_n, what anti-virus and firewall software do you have?
#1411 [11:50] <Lem_n> none i uninstalled everyone i had
#1412 [11:50] <kanuto> something about the graphics drivers
#1413 [11:50] * TheeDOge [TheeDOge@notlogged] has joined #minecrafthelp
#1414 [11:50] <Ram> I tried to run minecraft launcher and it gives error as Failed to download...
#1415 [11:50] <Lem_n> i even turned of my windows wall
#1416 [11:50] <TheeDOge> xola?
#1417 [11:50] <TheeDOge> Xola you here?
#1418 [11:51] <CubeTheThird> Ram, what anti-virus and firewall software do you have?
#1419 [11:51] <xola> hola
#1420 [11:51] <TheeDOge> I need updated drivers but for 32 bit
#1421 [11:51] <CubeTheThird> kanuto, do you have a dxdiag report?
#1422 [11:51] <kanuto> http://paste.ubuntu.com/18312825/ here it is
#1423 [11:52] <CubeTheThird> kanuto, that is not the complete report
#1424 [11:52] <CubeTheThird> Lem_n, let's do a malware scan
#1425 [11:52] <CubeTheThird> ??> Lem_n av/adwcleaner
#1426 [11:52] <Absol> Lem_n: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1427 [11:52] <Absol> Lem_n: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1428 [11:52] <Ram> I don't have any antivirus software, I only have windows defender
#1429 [11:52] * TheGm20 [TheGm20@notlogged] has joined #minecrafthelp
#1430 [11:52] <TheGm20> hi
#1431 [11:52] <xola> TheeDOge, I need to see your dxdiag again to find them
#1432 [11:52] <TheeDOge> Ok getting it again
#1433 [11:52] <Lem_n> okey i will my Lord be right back :)
#1434 [11:53] <CubeTheThird> Ram, does the launcher open, or does it fail before opening the launcher?
#1435 [11:53] <kanuto> well, sorry xD here it is the compelte report http://paste.ubuntu.com/18313168/
#1436 [11:54] <Ram> It failed and I got a dialog box saying "Unable to download Minecraft. Please try again later."
#1437 [11:54] <xola> iirc, this was yours, TheeDOge HP Compaq 6510b
#1438 [11:54] <CubeTheThird> kanuto, ok. Delete your minecraft launcher, and install the newer one from https://minecraft.net/download (the .msi one)
#1439 [11:54] <CubeTheThird> Ram, ok let's do a malware scan to start
#1440 [11:54] <CubeTheThird> ??> Ram av/adwcleaner
#1441 [11:54] <TheeDOge> http://paste.ubuntu.com/18313208/
#1442 [11:54] <Absol> Ram: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1443 [11:54] <Absol> Ram: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1444 [11:54] <CubeTheThird> TheeDOge, what game version are you trying to run?
#1445 [11:54] <TheeDOge> 1.8
#1446 [11:55] <Ram> okay
#1447 [11:55] <xola> TheeDOge try this link http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3355661&swItemId=ob_77838_1&swEnvOid=4054
#1448 [11:55] <CubeTheThird> TheeDOge, are you able to run 1.7.2 ?
#1449 [11:55] * lololapid2006 [lololapid2006@notlogged] has joined #minecrafthelp
#1450 [11:55] * trooki [trooki@notlogged] has joined #minecrafthelp
#1451 [11:55] <TheeDOge> I'm not able to run anything
#1452 [11:55] <Lem_n> CubeTheThird: it doesnt find anything i allready tried it with that programm
#1453 [11:55] <kanuto> ok! thank you so much!
#1454 [11:55] <kanuto> ok! thank you so much!
#1455 [11:55] * trooki [trooki@notlogged] has left #minecrafthelp
#1456 [11:55] <CubeTheThird> ??> Lem_n tools/hjt
#1457 [11:55] <Absol> Lem_n: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1458 [11:55] <Absol> Lem_n: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1459 [11:56] <TheeDOge> Ok im downloading it
#1460 [11:57] <Lem_n> http://paste.ubuntu.com/18313378/ here you go CubeTheThird
#1461 [11:57] <Lem_n> please tell me you can find anything bad :/
#1462 [11:57] <CubeTheThird> Lem_n, can you also do a full scan with malwarebytes
#1463 [11:58] * Sikon2000 [Sikon2000@notlogged] has quit. (Ping timeout: 195 seconds)
#1464 [11:58] <Lem_n> i did 3 today :)
#1465 [11:58] <Lem_n> nothing
#1466 [11:59] <Lem_n> i thing i even did the costom once where it checks everything
#1467 [11:59] <lololapid2006> i can't start minecraft, didn't succeed in updating the intel drivers using the driver utiliy i get a message saing unknown error
#1468 [11:59] <Galaxy_2Alex> Lem_n, Problematic programs that jump into my eye: Evolve, Akami Netsession Interface and Baidu MoboMarket.
#1469 [11:59] <lololapid2006> thus is the log file: http://paste.ubuntu.com/18312569/
#1470 [11:59] <CubeTheThird> lololapid2006, do you have a dxdiag report?
#1471 [11:59] <CubeTheThird> lololapid2006, one moment
#1472 [11:59] <CubeTheThird> lololapid2006, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1473 [11:59] <Galaxy_2Alex> Lem_n, Also, WildTangent Games
#1474 [11:59] <TheGm20> Lem_n is it a prob with the launcher?
#1475 [12:00] <TheGm20> i just got online
#1476 [12:00] <TheGm20> so idk
#1477 [12:00] <lololapid2006> :( thank you very much!
#1478 [12:01] <Lem_n> wildtangent games?
#1479 [12:01] <Galaxy_2Alex> Lem_n, I'd start by trying to uninstall WildTangent Games and Akami Netsession Interface and see if that fixed the issue.
#1480 [12:01] <Galaxy_2Alex> Lem_n, Look for it in your Installed Programs list on Mojang.
#1481 [12:02] * Ram [Ram@notlogged] has quit. (Ping timeout: 195 seconds)
#1482 [12:02] <Lem_n> not so fast i will try to find it
#1483 [12:02] * Saifman90 [Saifman90@notlogged] has joined #minecrafthelp
#1484 [12:02] * Saifman90 [Saifman90@notlogged] has joined #minecrafthelp
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#1487 [12:03] <Saifman90> Hi I reset my password but I still can't seem to login I have tried several times but it doesn't work I purchased a new minecraft account since the last one got hacked but this one I am trying to log in to
#1488 [12:03] <Galaxy_2Alex> ??> Saifman90 login/throttle.
#1489 [12:03] <Lem_n> where can i find or unstall these programs?
#1490 [12:03] <Galaxy_2Alex> ??> Saifman90 login/throttle
#1491 [12:03] <Absol> Saifman90: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1492 [12:03] <Absol> Saifman90: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1493 [12:04] <Lem_n> they dont show up on the windows list on my installed program list
#1494 [12:05] <Saifman90> Thanks I hope it works
#1495 [12:05] <Galaxy_2Alex> Lem_n, One moment.
#1496 [12:05] <TheGm20> Saifman90 are you trying to reset your password
#1497 [12:06] <Saifman90> I did that but I still can't login I will wait 3 hours like he said
#1498 [12:06] <TheGm20> you might have to make an email confirmation
#1499 [12:07] <Saifman90> How do i do that
#1500 [12:07] <Galaxy_2Alex> Lem_n, Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select a program, and then click Uninstall.
#1501 [12:07] <Galaxy_2Alex> Lem_n, Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select a program, and then click Uninstall.
#1502 [12:07] * Mustek [Mustek@notlogged] has left #minecrafthelp
#1503 [12:07] <Lem_n> okey i found the wildtange thing and iam uninstalling it
#1504 [12:07] <TheGm20> it might have sent a confirmation on your email
#1505 [12:08] <Lem_n> ya i know that thing Galaxy_2Alex but these programs dont show up there
#1506 [12:08] <Galaxy_2Alex> Lem_n, Look through the list, they may be named differently.
#1507 [12:08] <TheGm20> if not you might have spammed it and it thinks that you are not the owner of the account but someone trying to like hack in
#1508 [12:09] <TheGm20> So first check your email
#1509 [12:09] <Saifman90> I didn't
#1510 [12:09] <Saifman90> I did
#1511 [12:09] <TheGm20> and? was there an email from mojang
#1512 [12:09] <Saifman90> I will try the first solution I just bought the account and got the pass wrong three times
#1513 [12:09] <Saifman90> No
#1514 [12:10] <TheGm20> then it is on a cool down cuz u spammed it and it thinks someone is trying to hack your account
#1515 [12:10] <CubeTheThird> ??> Saifman90 login/throttle
#1516 [12:10] <Lem_n> okey i uninstalled Evolve and this wildtan thing
#1517 [12:10] <Absol> Saifman90: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1518 [12:10] <Absol> Saifman90: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1519 [12:10] * englerlux [englerlux@notlogged] has joined #minecrafthelp
#1520 [12:10] <CubeTheThird> that information was already given ^^^^
#1521 [12:11] <Lem_n> what should i do again now?
#1522 [12:11] * Rikairchy gives CubeTheThird information
#1522 [12:11] * TheeDoge [TheeDoge@notlogged] has joined #minecrafthelp
#1523 [12:11] <TheeDoge> Ok
#1524 [12:11] <Saifman90> Ok bye if the first souloution don't work I will come back
#1525 [12:11] <Galaxy_2Alex> Lem_n, Uninstall Akami Netsession Interface as well. It does not actually do anything, just causes more problems.
#1526 [12:11] <TheeDoge> Now it only works under 1.7.2
#1527 [12:11] <TheeDoge> 1.7.3 crashes
#1528 [12:11] <TheGm20> can you take a screenshot and send it here i will check it out
#1529 [12:11] <kanuto> dude :c i still have the problem
#1530 [12:11] <Galaxy_2Alex> ??> TheGm20 gpu/intel/ig4
#1531 [12:11] <Absol> TheGm20: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1532 [12:11] <Galaxy_2Alex> ahh
#1533 [12:11] <Absol> TheGm20: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1534 [12:11] <Galaxy_2Alex> TheGm20, Sorry, ignore that.
#1535 [12:11] <Lem_n> oh and thank you so much for youre patiences
#1536 [12:12] <Galaxy_2Alex> ??> TheeDoge gpu/intel/ig4
#1537 [12:12] <Absol> TheeDoge: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1538 [12:12] <Absol> TheeDoge: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1539 [12:12] <TheGm20> ok np Galaxy
#1540 [12:12] <Galaxy_2Alex> Lem_n, You're welcome, and thank you for your patience as well.
#1541 [12:12] * marius [marius@notlogged] has joined #minecrafthelp
#1542 [12:12] <TheeDoge> Ok
#1543 [12:12] * Potato_ [Potato_@notlogged] has joined #minecrafthelp
#1544 [12:12] <TheeDoge> Thanks for the help guys
#1545 [12:12] <TheeDoge> :)
#1546 [12:13] <TheeDoge> Goodluck, and im out
#1547 [12:13] <TheeDoge> peace
#1548 [12:13] <Galaxy_2Alex> TheeDoge, You're welcome, have a nice day.
#1549 [12:13] <TheeDoge> You too!
#1550 [12:13] <TheGm20> bye hope u don't come on cuz of problems
#1551 [12:13] <kanuto> CubeTheThird, i still have the problem
#1552 [12:13] <Potato_> I just reset my password about 10 times and im trying to login but its still not letting me log in to mojang
#1553 [12:13] <CubeTheThird> kanuto, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1554 [12:13] <CubeTheThird> ??> Potato_ login/throttle
#1555 [12:13] <TheGm20> Potato
#1556 [12:13] <Absol> Potato_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1557 [12:13] <Absol> Potato_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1558 [12:14] <Lem_n> Galaxy_2Alex: i cant find that thing at all
#1559 [12:14] <Potato_> ok
#1560 [12:14] <Lem_n> not even on cc cleaner
#1561 [12:14] <kanuto> here it is http://paste.ubuntu.com/18314399/
#1562 [12:14] <Potato_> but what if that dosnt fix it?
#1563 [12:14] * Saifman90 [Saifman90@notlogged] has quit. (Ping timeout: 195 seconds)
#1564 [12:14] * Saifman90 [Saifman90@notlogged] has quit. (Ping timeout: 195 seconds)
#1565 [12:14] * Potato_ [Potato_@notlogged] has left #minecrafthelp
#1566 [12:15] <TheGm20> dude you spammed and it thinks someone is trying to hack ur account so it is keeping ur account on cool down for maybe a few hours and check your email for a message from mojang about the password
#1567 [12:15] <Galaxy_2Alex> Lem_n, Sure there is no program called "Akamai NetSession Interface" at all?
#1568 [12:15] <TheGm20> well i typed all of that for no reason cuz he left
#1569 [12:16] * TheeDoge [TheeDoge@notlogged] has quit. (Ping timeout: 195 seconds)
#1570 [12:18] <kanuto> @CubeTheThird could you see something there?
#1571 [12:19] <Galaxy_2Alex> kanuto, Your system is too old and does not support Windows 10, you will have to downgrade to what you had before, or buy a new system.
#1572 [12:19] <Galaxy_2Alex> ??> kanuto win/downgrade
#1573 [12:19] <Absol> kanuto: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1574 [12:19] <CubeTheThird> Galaxy_2Alex, .. no
#1575 [12:19] <CubeTheThird> Galaxy_2Alex, staaap
#1576 [12:19] <Galaxy_2Alex> huh?
#1577 [12:19] <Galaxy_2Alex> oh
#1578 [12:19] <CubeTheThird> Galaxy_2Alex, it's hd 3000
#1579 [12:19] <Lem_n> Galaxy_2Alex actually he is finding somethings but its only like installer things
#1580 [12:19] <Lem_n> thats oll
#1581 [12:19] <CubeTheThird> kanuto, can you send me a paste of your launcher log?
#1582 [12:19] <kanuto> an screen?
#1583 [12:19] <Galaxy_2Alex> looked to fast
#1584 [12:20] <Galaxy_2Alex> sorreeeeeh
#1585 [12:20] <Galaxy_2Alex> *too
#1586 [12:20] <CubeTheThird> kanuto, the tab in your launcher called "Launcher Log"
#1587 [12:20] <Galaxy_2Alex> Lem_n, Alright, check your Task-Manager and look for something called "netsession_win.exe"
#1588 [12:21] <Galaxy_2Alex> Lem_n, If you found it, kill it.
#1589 [12:21] * englerlux [englerlux@notlogged] has quit. (Ping timeout: 195 seconds)
#1590 [12:22] <kanuto> http://paste.ubuntu.com/18314904/ here it is
#1591 [12:22] <Galaxy_2Alex> ah
#1592 [12:23] * egagagaga [egagagaga@notlogged] has joined #minecrafthelp
#1593 [12:23] <Galaxy_2Alex> kanuto, Like Cube told you earlier, delete your current launcher, and install this one instead: https://minecraft.net/download
#1594 [12:23] <CubeTheThird> kanuto, you can purchase the game from minecraft.net/store
#1595 [12:23] <Galaxy_2Alex> ah oh
#1596 [12:23] * VITOR166 [VITOR166@notlogged] has joined #minecrafthelp
#1597 [12:23] <Galaxy_2Alex> I'm really not in my element today
#1598 [12:24] <kanuto> i 've already dowload that launcher. No, i am not able to do it. :c
#1599 [12:24] * CubeTheThird gives Galaxy_2Alex a cookie
#1599 [12:24] <Galaxy_2Alex> Thanks.
#1600 [12:24] <CubeTheThird> kanuto, if you cannot purchase the game, then we cannot help you
#1601 [12:24] * Galaxy_2Alex uses cookie to smack kanuto.
#1601 [12:24] <kanuto> ok, thank you anyway.
#1602 [12:24] <egagagaga> Anyone who can tell me what's wrong, it says that it's Optifine, but Optifine isn't even loaded.. http://paste.ubuntu.com/18315028/
#1603 [12:24] <Lem_n> Galaxy_2Alex: i will brb have to close my browser for this
#1604 [12:24] <Galaxy_2Alex> egagagaga, Yes it is
#1605 [12:24] <Galaxy_2Alex> egagagaga, And so is Forge.
#1606 [12:25] <Galaxy_2Alex> ??> egagagaga mods/!
#1607 [12:25] <Absol> egagagaga: We do not support mods. Try using a search engine.
#1608 [12:25] <egagagaga> Absol, I've been looking for 30 minutes right now, haven't found anything....
#1609 [12:26] <Galaxy_2Alex> egagagaga, Remove OptiFine from your mods folder. That is all I'm able to tell you, sorry.
#1610 [12:26] <egagagaga> Galaxy_2Alex, i don't even have Optifine.. http://prntscr.com/bny7k3
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#1612 [12:27] <Galaxy_2Alex> egagagaga, Remove the 1.9 and 1.10 folders.
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#1615 [12:28] <Galaxy_2Alex> egagagaga, Also, if I am not mistaken, OptiFine 1.8 did not have Forge compatibility.
#1616 [12:28] <Galaxy_2Alex> egagagaga, Reinstall your instance if you're still having issues.
#1617 [12:28] <Galaxy_2Alex> egagagaga, That's all we can do for you, sorry.
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#1619 [12:29] * tumbleweed is now known as bildramer
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#1621 [12:29] <egagagaga> It worked, thanks!
#1622 [12:29] <Lem_n> Galaxy_2Alex: okey i did it :o
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#1624 [12:29] <Ram> Hi I installed AdwCleaner and cleaned th stuff
#1625 [12:29] <Ram> And restarted the system as well
#1626 [12:30] <Lem_n> Galaxy_2Alex: minecraft still wont let me join on server :c
#1627 [12:30] <Ram> And now able to start the minecraft launcher
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#1629 [12:30] <Galaxy_2Alex> Lem_n, Okay, now press the Windows Key and R, and enter "C:\Users\Holger\AppData\Local\Akamai", then press Enter.
#1630 [12:30] <Ram> Thank you very much
#1631 [12:30] * Baeza [Baeza@notlogged] has joined #minecrafthelp
#1632 [12:31] <Galaxy_2Alex> Lem_n, In that folder, see if you can delete the "Akami" folder
#1633 [12:31] * Ram [Ram@notlogged] has quit. (Client Quit)
#1634 [12:32] <Baeza> could somebody help me, i needed o copy a url, i did it, but what now?
#1635 [12:32] <Lem_n> Galaxy_2Alex: okey i did that too
#1636 [12:32] <Baeza> what now?
#1637 [12:32] <Galaxy_2Alex> Lem_n, Okay, now look if there is any program called "Baidu" and remove that as well.
#1638 [12:32] * Starlight [Starlight@notlogged] has joined #minecrafthelp
#1639 [12:32] <Galaxy_2Alex> Baeza, Please give it to us.
#1640 [12:33] <Baeza> http://paste.ubuntu.com/18315370/ here it is
#1641 [12:33] <Galaxy_2Alex> Baeza, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1642 [12:33] * MisterManga [MisterManga@notlogged] has quit. (Ping timeout: 195 seconds)
#1643 [12:33] <Baeza> okay thanks
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#1645 [12:39] <Lem_n> Galaxy_2Alex: brb
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#1653 [12:46] <Lem_n> Galaxy_2Alex: allright iam back and uninstalled everything with the name Baidu in it
#1654 [12:47] <Galaxy_2Alex> Lem_n, Now, restart your PC, and try to run the game.
#1655 [12:47] <Lem_n> i will my Lord
#1656 [12:48] <Lem_n> thank you for youre help so far if my Pc doesnt work anymore and i cant comeback i will remember you
#1657 [12:48] <Lem_n> bye <3
#1658 [12:48] <Galaxy_2Alex> Lem_n, Errm okay, goodbye.
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#1662 [12:52] <NightRaven505> Hi, I am having trouble with my server connections, for some reason I can only go on one server and the rest just say it cannot connect
#1663 [12:52] <Galaxy_2Alex> NightRaven505, What's the exact error message?
#1664 [12:52] * fabio3345 [fabio3345@notlogged] has joined #minecrafthelp
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#1666 [12:53] <NightRaven505> java.netConnectException: Connection refused: no further information:
#1667 [12:53] <Lem_n> Galaxy_2Alex: hey is didnt work :/
#1668 [12:54] <Galaxy_2Alex> ??> Lem_n tools/hjt
#1669 [12:54] <Absol> Lem_n: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1670 [12:54] <Absol> Lem_n: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1671 [12:54] <Galaxy_2Alex> Lem_n, A new one please.
#1672 [12:54] <Galaxy_2Alex> NightRaven505, What Antivirus Program are you using?
#1673 [12:54] <Lem_n> Galaxy_2Alex: okey i will!
#1674 [12:54] <NightRaven505> Avast
#1675 [12:55] * theekachot28 [theekachot28@notlogged] has joined #minecrafthelp
#1676 [12:55] <Galaxy_2Alex> NightRaven505, Reinstall it..
#1677 [12:55] <Galaxy_2Alex> ??> NightRaven505 av/avast
#1678 [12:55] * theekachot28 [theekachot28@notlogged] has quit. (Client Quit)
#1679 [12:55] <Absol> NightRaven505: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1680 [12:55] <Lem_n> Galaxy_2Alex: http://paste.ubuntu.com/18316925/ here you go
#1681 [12:56] <Galaxy_2Alex> ??> Lem_n av/adwcleaner
#1682 [12:56] <Absol> Lem_n: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1683 [12:56] <Absol> Lem_n: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#1695 [13:06] <Lem_n> i think iam back Galaxy_2Alex i think my internet just died
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#1698 [13:07] * Lem_n [Lem_n@notlogged] has quit. (Network ban)
#1699 [13:07] <CubeTheThird> O.o
#1700 [13:08] <Galaxy_2Alex> errm
#1701 [13:08] * Lem_n [Lem_n@notlogged] has joined #minecrafthelp
#1702 [13:08] <CubeTheThird> O.O
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#1704 [13:08] <Lem_n> NOW I DID IT sorry :/ still had my proxy on
#1705 [13:08] <Galaxy_2Alex> it has to be Akami
#1706 [13:08] <CubeTheThird> wow
#1707 [13:08] <Galaxy_2Alex> ah
#1708 [13:08] * TheWhatever [TheWhatever@notlogged] has joined #minecrafthelp
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#1710 [13:08] <Lem_n> are you talking with my Galaxy_2Alex ?
#1711 [13:08] <Galaxy_2Alex> Lem_n, There you may have your issue.
#1712 [13:09] <Galaxy_2Alex> Lem_n, It may be your proxy.
#1713 [13:09] <Lem_n> hm?
#1714 [13:09] <Lem_n> from google chrome?
#1715 [13:09] <Galaxy_2Alex> oh
#1716 [13:09] <Lem_n> i have a chrome add on
#1717 [13:09] <Galaxy_2Alex> Lem_n, Alright, did you run Adwarecleaner?
#1718 [13:09] <Lem_n> i did do anything you wanted
#1719 [13:10] <Lem_n> it restartet my pc and opend a note pad
#1720 [13:10] <TheWhatever> Hey! I have a problem, when I enter in a world in minecraft, it begins to load the world but then it crashes
#1721 [13:10] * bartek [bartek@notlogged] has quit. (Client Quit)
#1722 [13:10] <Galaxy_2Alex> Lem_n, Does Minecraft run now?
#1723 [13:10] * Cast0077 [Cast0077@notlogged] has quit. (Read error: Connection reset by peer)
#1724 [13:10] <Lem_n> no it dosnt Galaxy_2Alex but i can check again
#1725 [13:11] <Galaxy_2Alex> ??> TheWhatever launcher/game-output
#1726 [13:11] <Absol> TheWhatever: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1727 [13:11] <Absol> TheWhatever: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1728 [13:11] <Galaxy_2Alex> I'll have to head off now.
#1729 [13:11] <TheWhatever> Okay
#1730 [13:11] <Lem_n> Galaxy_2Alex: it dosnt work but if iam not wrong it runs in 1.8 :/
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#1732 [13:12] <TheWhatever> Here's the link http://paste.ubuntu.com/18317943/
#1733 [13:12] <hinfer> i have a proplem my minecraft just crashes when i try to start it up:/
#1734 [13:12] <Lem_n> yes in 1.8 it works Galaxy_2Alex if that helps
#1735 [13:13] <hinfer> then it automatacly took me to that site
#1736 [13:13] <hinfer> and this is the link it endend up with http://paste.ubuntu.com/18317536/
#1737 [13:17] <hinfer> >X3
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#1739 [13:19] <Lem_n> Galaxy_2Alex: are you still with me?
#1740 [13:19] * hach [hach@notlogged] has joined #minecrafthelp
#1741 [13:19] <TheWhatever> Absol?
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#1750 [13:23] <Nico> http://paste.ubuntu.com/18318288/
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#1753 [13:23] * Mark is now known as Guest82240
#1754 [13:24] <hinfer> hello?
#1755 [13:24] * theekachot28 [theekachot28@notlogged] has quit. (Ping timeout: 195 seconds)
#1756 [13:24] <Nico> kann jemand deutsch ?
#1757 [13:24] <Guest82240> Mincraft website not allowing me to enter credit card info.
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#1765 [13:32] <Lem_n> Anybody there?
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#1769 [13:34] <maxxxy> hi
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#1777 [13:43] <AwesomeHacked> Hello
#1778 [13:43] <AwesomeHacked> i cant login to my minecraft acc
#1779 [13:44] <AwesomeHacked> any1 here
#1780 [13:45] <AwesomeHacked> GUYS
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#1784 [13:50] * bruhrhhrh [bruhrhhrh@notlogged] has joined #minecrafthelp
#1785 [13:51] <bruhrhhrh> I bought an alt account about an month ago and I can seem to log into it now
#1786 [13:51] <bruhrhhrh> it says play demo
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#1788 [13:51] * Lem_n [Lem_n@notlogged] has quit. (Ping timeout: 195 seconds)
#1789 [13:52] <bruhrhhrh> Hello?
#1790 [13:53] <bruhrhhrh> Hello?????
#1791 [13:54] <TheGm20> hi
#1792 [13:54] <bruhrhhrh> hi
#1793 [13:54] <TheGm20> need help?
#1794 [13:54] <bruhrhhrh> Ya
#1795 [13:55] <TheGm20> i see chat and u have asked but no response
#1796 [13:55] <bruhrhhrh> Yeah :?
#1797 [13:55] <bruhrhhrh> :/
#1798 [13:55] <TheGm20> i will help you whats the problem
#1799 [13:55] <bruhrhhrh> I bought an alt account like a month ago, and i cant log in, it says play demo
#1800 [13:56] <bruhrhhrh> but i was using it for like a half a month
#1801 [13:56] <bruhrhhrh> it was working fine
#1802 [13:56] <bruhrhhrh> this also happened to another alt account that i got, so thats why i bought a new one
#1803 [13:56] <bruhrhhrh> but it just happened again
#1804 [13:56] <TheGm20> please take a screen shot and send it through here
#1805 [13:56] * Kiri_ [Kiri_@notlogged] has joined #minecrafthelp
#1806 [13:56] <bruhrhhrh> how
#1807 [13:56] <TheGm20> nvm
#1808 [13:57] <TheGm20> what does it say
#1809 [13:57] <TheGm20> when you log in
#1810 [13:57] <bruhrhhrh> it says play demo
#1811 [13:57] <TheGm20> did you buy full version
#1812 [13:57] <bruhrhhrh> i bought the 32 $ one
#1813 [13:57] <bruhrhhrh> on the website
#1814 [13:57] * abdellah [abdellah@notlogged] has joined #minecrafthelp
#1815 [13:58] <TheGm20> ok um try to reset your account
#1816 [13:58] <bruhrhhrh> how do I do that
#1817 [13:58] <TheGm20> wait wat u mean by alt
#1818 [13:59] <TheGm20> the game?
#1819 [13:59] * asya11 [asya11@notlogged] has joined #minecrafthelp
#1820 [13:59] <bruhrhhrh> other acount
#1821 [13:59] <bruhrhhrh> i have my main
#1822 [13:59] <bruhrhhrh> but thats my second account
#1823 [13:59] <bruhrhhrh> well third but whatevr
#1824 [13:59] <asya11> i want to ask if we can play the eggwars
#1825 [13:59] <TheGm20> send me a link to the game so i can help
#1826 [13:59] <bruhrhhrh> its minecraft
#1827 [14:00] <TheGm20> oh mc
#1828 [14:00] <TheGm20> ok then
#1829 [14:00] <TheGm20> go to minecraft.net
#1830 [14:00] <TheGm20> log in
#1831 [14:00] * Kiri_ [Kiri_@notlogged] has quit. (Ping timeout: 195 seconds)
#1832 [14:00] <bruhrhhrh> alt mean alternate
#1833 [14:00] <bruhrhhrh> and ok
#1834 [14:00] <TheGm20> oh ol
#1835 [14:00] <TheGm20> tok
#1836 [14:00] <TheGm20> tok
#1837 [14:00] <asya11> pleaseeeeeeeeeeeeeeeeeeee help
#1838 [14:01] <TheGm20> ok
#1839 [14:01] <TheGm20> wat asys11
#1840 [14:01] <bruhrhhrh> okay Im logged in
#1841 [14:01] <asya11> can i play eggwars?
#1842 [14:02] <bruhrhhrh> on minecraft.net
#1843 [14:02] * filipebr123 [filipebr123@notlogged] has quit. (Ping timeout: 195 seconds)
#1844 [14:02] <bruhrhhrh> thegm!! oh godness
#1845 [14:02] * TheGm20_ [TheGm20_@notlogged] has joined #minecrafthelp
#1846 [14:02] <bruhrhhrh> it says i didnt buy it
#1847 [14:02] <TheGm20_> i am back
#1848 [14:02] <bruhrhhrh> I went to the website
#1849 [14:02] <bruhrhhrh> right
#1850 [14:03] <TheGm20_> ya
#1851 [14:03] <bruhrhhrh> and i logged in
#1852 [14:03] <bruhrhhrh> and i went to profile
#1853 [14:03] <TheGm20_> do u have a launcher?
#1854 [14:03] <bruhrhhrh> it says i dont have minecraft
#1855 [14:03] <bruhrhhrh> i didnt buy it
#1856 [14:03] <bruhrhhrh> but i did!!!!
#1857 [14:03] * AwesomeHacked [AwesomeHacked@notlogged] has quit. (Ping timeout: 195 seconds)
#1858 [14:03] <TheGm20_> did you redeem it
#1859 [14:03] <bruhrhhrh> whats that mena
#1860 [14:03] <bruhrhhrh> mean
#1861 [14:03] <bruhrhhrh> i bought it off the website for 32 dollars
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#1865 [14:04] * TheGm20 [TheGm20@notlogged] has quit. (Ping timeout: 195 seconds)
#1866 [14:04] <TheGm20_> ok
#1867 [14:04] <TheGm20_> so
#1868 [14:05] <bruhrhhrh> okay
#1869 [14:05] <bruhrhhrh> so
#1870 [14:05] * asya11 [asya11@notlogged] has quit. (Ping timeout: 195 seconds)
#1871 [14:05] <bruhrhhrh> It kinda sucks that they dont even have a phone number
#1872 [14:05] <bruhrhhrh> or chat with support worker people, emailing them takes 232435million years
#1873 [14:05] * MrNinja [MrNinja@notlogged] has joined #minecrafthelp
#1874 [14:06] <bruhrhhrh> thegm? are u there
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#1878 [14:08] <TheGm20_> here
#1879 [14:08] <TheGm20_> um
#1880 [14:08] * shadow is now known as Guest97707
#1881 [14:09] <bruhrhhrh> ??
#1882 [14:09] <TheGm20_> here i will give u a link to something
#1883 [14:09] * Guest97707 [Guest97707@notlogged] has quit. (Client Quit)
#1884 [14:09] <bruhrhhrh> Is it a safe link
#1885 [14:09] <TheGm20_> what kind of computer u have
#1886 [14:09] * iuawm13 [iuawm13@notlogged] has joined #minecrafthelp
#1887 [14:09] <bruhrhhrh> mac
#1888 [14:10] <TheGm20_> me to :)
#1889 [14:10] <TheGm20_> it is safe
#1890 [14:10] <bruhrhhrh> I have to work at 4
#1891 [14:10] * ritterbusch [ritterbusch@notlogged] has quit. (Ping timeout: 195 seconds)
#1892 [14:10] <bruhrhhrh> its 3;10 rn
#1893 [14:10] <iuawm13> Hello, i have a problem with imigrating my old account to a new one. I can only play Demo mode.
#1894 [14:10] <bruhrhhrh> BRUH same
#1895 [14:10] <TheGm20_> wait
#1896 [14:11] <bruhrhhrh> But i dont want to murge it with my other account
#1897 [14:11] <bruhrhhrh> ok
#1898 [14:11] <TheGm20_> i am with brush right now i will be right with you
#1899 [14:11] <TheGm20_> sorry i am with bruh i will be helping u in a sec
#1900 [14:12] <TheGm20_> https://minecraft.net/en/download/
#1901 [14:12] <bruhrhhrh> Did u see my other chat, it says i didnt buy it but i did
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#1903 [14:12] <bruhrhhrh> I have the mc lancher
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#1907 [14:14] <marius> hi i am looking for a way to make my daughter find me in my mcpe world on my android, tried some cheating apps but they crashed...
#1908 [14:14] <TheGm20_> ya i did see it
#1909 [14:15] <marius> as far no way to find her or no way for her to find me... :(
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#1911 [14:15] <bruhrhhrh> gm, what should i go
#1912 [14:15] <bruhrhhrh> do***
#1913 [14:16] <TheGm20_> log in on the launcher to ur alt account
#1914 [14:16] <bruhrhhrh> ok....
#1915 [14:16] <marius> what do others do in this situation?
#1916 [14:16] <bruhrhhrh> its loading
#1917 [14:16] <bruhrhhrh> but not working
#1918 [14:17] <bruhrhhrh> u know where u push play
#1919 [14:17] <bruhrhhrh> it only says loading
#1920 [14:17] <bruhrhhrh> it says welcome guest on the right hand corner
#1921 [14:17] <bruhrhhrh> and welcome (username)
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#1923 [14:17] <bruhrhhrh> and not **
#1924 [14:17] <bruhrhhrh> welcome username i mean
#1925 [14:17] <Will> Hello
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#1928 [14:18] <matoptimex> http://paste.ubuntu.com/18321721/
#1929 [14:19] <TheGm20_> um try to change your profile name in the launcher
#1930 [14:19] <TheGm20_> whats the prob matoptimex
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#1932 [14:20] <Will> I tried to buy a new minecraft account today and every time that I tried to purchase it with my credit card it wouldn't go through. I was prompted with an error stating that it was unable to place my order. I decided to stop trying after trying to do different things. I was then called by my bank and they said that the game had been purchased 3 times yet i am not able to play the game.
#1933 [14:20] <Will> Any suggestions?
#1934 [14:20] <matoptimex> minecraft don't launch
#1935 [14:20] * Thedarksagitario [Thedarksagitario@notlogged] has joined #minecrafthelp
#1936 [14:21] <TheGm20_> oh ok what king of computer/version
#1937 [14:21] <matoptimex> windows 10
#1938 [14:21] <TheGm20_> ok i will send u a link
#1939 [14:21] <matoptimex> ok thx
#1940 [14:21] <matoptimex> ok thx
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#1943 [14:22] <TheGm20_> https://minecraft.net/en/download/
#1944 [14:23] <TheGm20_> get new launcher but first delete all files of old one
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#1946 [14:23] <marius> am I ontopic with the question and does anybody a solution to find her on the pe-world?
#1947 [14:23] <marius> am I ontopic with the question and does anybody a solution to find her on the pe-world?
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#1951 [14:24] <Guest65953> Help
#1952 [14:24] <bruhrhhrh> sorry gm idk whats going on, ill just ask them on twitter
#1953 [14:24] <bruhrhhrh> ty tho
#1954 [14:24] <Guest65953> HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#1955 [14:25] <bruhrhhrh> guest shut up
#1956 [14:25] <bruhrhhrh> wait ur turn
#1957 [14:25] <bruhrhhrh> bye thegm tho
#1958 [14:25] <bruhrhhrh> bye
#1959 [14:25] * bruhrhhrh [bruhrhhrh@notlogged] has quit. (Quit: Web client closed)
#1960 [14:25] <Guest65953> SHUT UP YOU OKAY IM LUCAS NOW STOP YOUR DUMB
#1961 [14:25] <Guest65953> WHO PLAYS ROBLOX
#1962 [14:26] * TheGm20_ [TheGm20_@notlogged] has quit. (Quit: Web client closed)
#1963 [14:26] <Guest65953> I NEED HELP
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#1966 [14:27] <Guest65953> ILL JUST WAIT
#1967 [14:27] * Ben is now known as Guest9675
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#1970 [14:30] <Lucas> *WAITS*
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#1972 [14:31] * Guest9675 [Guest9675@notlogged] has quit. (Quit: Web client closed)
#1973 [14:32] <Lucas> TAKING TOO LONG IM OUT
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#1975 [14:35] <princess-nyvia> Lucas: be patient
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#1993 [14:49] <Zane_Sletten> DxDiag problems with windows 10
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#1996 [14:50] <TheBuilder> Hi! Can anybody help me with MC PE Edition
#1997 [14:52] <xola> check the forums
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#2002 [14:54] <Chad> i need help with minecraft servers. when i open a server it says Java.Lang.NullPointerException: group
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#2009 [15:09] <kaykay1022> i installed windows 10 on my laptop and now minecraft will not work. I followed the instructions to update my drivers through the windows tool , but got an error message. here is the info...paste.ubuntu.com\18324279
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#2017 [15:18] <julian19199> Hi i can´t connect with my account I already change my password what can I do?
#2018 [15:18] * GABY [GABY@notlogged] has joined #minecrafthelp
#2019 [15:18] <GABY> Heloo
#2020 [15:18] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
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#2023 [15:18] <GABY> I'm eleven
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#2026 [15:21] <GABY> My problem is that I bought minecraft pc a year ago and it's been a month since I haven't played and it updated to 1.10 and I logged in perfectly but I can only play the demo and my name in minecraft is Gummy200
#2027 [15:22] <Anna> ??> GABY account/bug/demo
#2028 [15:22] <Absol> GABY: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#2030 [15:22] * Ryan [Ryan@notlogged] has joined #minecrafthelp
#2031 [15:22] <Ryan> can i have help?
#2032 [15:22] <Anna> What with? Please be specific
#2033 [15:23] <Rikairchy> for $60/hr
#2034 [15:23] * Ryan is now known as Guest11982
#2035 [15:23] <GABY> No but I bought it a year ago
#2036 [15:23] <Anna> GABY: try that link anyway?
#2037 [15:24] * cute_pie [cute_pie@notlogged] has joined #minecrafthelp
#2038 [15:24] <Guest11982> When i start minecraft at the screen where it says the new updat,usename,the play button, e.t.c i can hover over play and it will be blue but when i click it nothing happens. Ive tried uninstalling nd downloading again.
#2039 [15:24] <GABY> It's I tried the link an I've readed it lots of times
#2040 [15:24] * pedro [pedro@notlogged] has joined #minecrafthelp
#2041 [15:24] <Rikairchy> GABY, are you logging in via username or email
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#2046 [15:25] <GABY> I don't know if my username is like my nickname in minecraft
#2047 [15:25] <Ryan> can i have help with this. V
#2048 [15:25] <Ryan> When i start minecraft at the screen where it says the new updat,usename,the play button, e.t.c i can hover over play and it will be blue but when i click it nothing happens. Ive tried uninstalling nd downloading again.
#2049 [15:26] <Rikairchy> is it an email address?
#2050 [15:26] * Ryan is now known as Guest48940
#2051 [15:26] <Rikairchy> i.e. myemail@domain.com
#2052 [15:26] <Guest48940> So can someone help me ?
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#2054 [15:26] <GABY> Hello?
#2055 [15:26] <Rikairchy> patience please
#2056 [15:26] <Guest48940> sorry ;(
#2057 [15:26] * king [king@notlogged] has joined #minecrafthelp
#2058 [15:27] <Rikairchy> GABY, try logging in here with the same credentials you use to log in to the launcher: https://account.mojang.com/me
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#2060 [15:27] <Rikairchy> let me know if you see Minecraft under the section titled "My Games"
#2061 [15:27] <Guest48940> i havent been able to play mc for weeks
#2062 [15:27] <GABY> I'm chatting from my iPad do I search it on my Mac?
#2063 [15:27] <Rikairchy> Guest48940, do y ou use Linux, Windows, or OS X?
#2064 [15:27] <Guest48940> Windows
#2065 [15:27] <Rikairchy> GABY, you go to the website in a web browser
#2066 [15:27] <Rikairchy> ??> Guest48940 win/reinst
#2067 [15:28] <Absol> Guest48940: You may need to reinstall the locally installed files that Minecraft puts into place.
#2068 [15:28] <Absol> Guest48940: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2069 [15:28] <Guest48940> Okay ill try thx!
#2070 [15:29] <GABY> I did it but I have a Mojang account
#2071 [15:29] <Guest48940> Absol i cant find minecraft directory only .minecraft and folders inside
#2072 [15:29] <Rikairchy> ??> Guest48940 bot
#2073 [15:29] <Absol> Guest48940: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2074 [15:30] <Rikairchy> Guest48940, .minecraft is the minecraft directory.
#2075 [15:30] <Guest48940> oh, then what do i do?
#2076 [15:30] * DRAKO [DRAKO@notlogged] has quit. (Ping timeout: 195 seconds)
#2077 [15:30] <Rikairchy> you follow the directions given
#2078 [15:30] <GABY> Hello?
#2079 [15:30] <Rikairchy> GABY, log in to that site with the exact same details you use to sign into the minecraft launcher
#2080 [15:30] <Guest48940> okay
#2081 [15:31] <GABY> Now I am in the minecraft launcher and it says play demo
#2082 [15:31] <Rikairchy> ...
#2083 [15:31] <Rikairchy> go to the site I linked you. Sign in using the same email/password you use to sign into the launcher. Under "My Games" do you see minecraft listed?
#2084 [15:32] <GABY> It says import old minecraft account
#2085 [15:33] <GABY> Hi?
#2086 [15:34] <Rikairchy> then the details you are using to sign into minecraft are not those of a premium account
#2087 [15:34] <Rikairchy> ??> GABY scold/patience
#2088 [15:34] <kaykay1022> does anyone know the answer to kaykay1022's question?
#2089 [15:34] <Absol> GABY: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2090 [15:34] <Absol> GABY: In short, your supplications will be answered, in the order in which they are received.
#2091 [15:34] * xola [xola@notlogged] has joined #minecrafthelp
#2092 [15:34] <Rikairchy> kaykay1022, depends on what the question is.
#2093 [15:34] <GABY> Ok sorry
#2094 [15:35] <Guest48940> Sorry it is taking forever to delete
#2095 [15:35] <Rikairchy> GABY, you will need to find the email and password associated with your minecraft username
#2096 [15:35] <GABY> I've tried this all the afternoon
#2097 [15:35] * kaptkuje [kaptkuje@notlogged] has joined #minecrafthelp
#2098 [15:35] <Rikairchy> nothing we can do. you will have to find the correct email and password
#2099 [15:36] <GABY> I have my iCloud mail an password
#2100 [15:36] <GABY> In minecraft and Mojang
#2101 [15:37] <Rikairchy> did you use that to log in to Mojang, where it asked you to import the old account?
#2102 [15:37] <kaptkuje> i have a mincraft account sinds today
#2103 [15:37] <Guest48940> Rikairchy, it is taking a long time to delete, sorry for the wait
#2104 [15:37] <GABY> No
#2105 [15:37] <Rikairchy> is okay, Guest48940
#2106 [15:37] <Rikairchy> GABY, does it show your profile name under Minecraft?
#2107 [15:37] <kaptkuje> and transaction nr is adyen 471467905563344
#2108 [15:38] <kaptkuje> ben i can start up minecraft
#2109 [15:38] <Rikairchy> kaptkuje, are you getting an error?
#2110 [15:38] <GABY> Where
#2111 [15:38] <kaptkuje> yes
#2112 [15:38] <GABY> .?.??
#2113 [15:38] <kaptkuje> unable to download minecraft
#2114 [15:39] <Rikairchy> GABY, on Mojang's site...
#2115 [15:39] <Rikairchy> kaptkuje, do you use Windows, OS X, or Linux?
#2116 [15:39] * miguel [miguel@notlogged] has joined #minecrafthelp
#2117 [15:39] <kaptkuje> windows
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#2119 [15:39] <Rikairchy> ??> kaptkuje client/dl/win
#2120 [15:39] <GABY> no
#2121 [15:40] <Rikairchy> ??> kaptkuje dl/client/win
#2122 [15:40] <Absol> kaptkuje: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#2123 [15:40] <Absol> kaptkuje: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#2124 [15:40] <Rikairchy> GABY, if your username is not listed under your account when you sign in to Mojang, that email is not associated with a premium Minecraft account.
#2125 [15:40] <GABY> Aaa ok
#2126 [15:40] <Rikairchy> since that username is already migrated, there is another account that is. You will need that email/password to play Minecraft
#2127 [15:41] <GABY> There's an option that says to export my old account
#2128 [15:41] * trine [trine@notlogged] has joined #minecrafthelp
#2129 [15:41] <kaptkuje> i already installed it
#2130 [15:42] * trine [trine@notlogged] has quit. (Client Quit)
#2131 [15:42] <kaptkuje> and the error came afther start up
#2132 [15:42] <kaptkuje> (dubble click on icon on desktop )
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#2135 [15:44] <kaptkuje> seem to have started now minecraft updater is running
#2136 [15:44] <NBT_GameIT> hi
#2137 [15:44] <NBT_GameIT> i need help
#2138 [15:44] <Rikairchy> with?
#2139 [15:45] <NBT_GameIT> i cant can log in me on mojang and by the minecraft launcher evry time i get this masseg Error! Unknown e-mail address or password.
#2140 [15:45] <kaptkuje> is running version 1.6 is that correct
#2141 [15:45] * miguel [miguel@notlogged] has quit. (Quit: Web client closed)
#2142 [15:45] <Rikairchy> ??> NBT_GameIT account/forgot-password
#2143 [15:45] * DrStrange [DrStrange@notlogged] has joined #minecrafthelp
#2144 [15:45] <Rikairchy> ??> NBT_GameIT account/reset-password
#2145 [15:45] <Absol> NBT_GameIT: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2146 [15:46] <Absol> NBT_GameIT: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#2147 [15:46] <NBT_GameIT> i hav don this it say passwort reset successfully but when i go on mojang it say again passwort incorect
#2148 [15:46] <Rikairchy> try again
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#2150 [15:46] <NBT_GameIT> i have 6 time or so
#2151 [15:46] <DrStrange> Just purchased game for windows 10 PC. Error: Pixel Format Not Accelerated http://paste.ubuntu.com/18327038/ ; Do we need a Graphics Card to play Minecraft?
#2152 [15:48] <NBT_GameIT> my email is correct and my passwort too i dont know wat i should do now
#2153 [15:49] <kaptkuje> problem solved just one question for help i have two kids can they log in on my account or not
#2154 [15:50] <kaptkuje> ???
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#2157 [15:51] <kaptkuje> i need help ?
#2158 [15:52] <kaptkuje> do my kids need to buy there own account or can they log in on mine
#2159 [15:52] <Guest48940> im still here, files almost done
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#2161 [15:52] <muppet> kaptkuje: you can only have 1 person online at a time on an account
#2162 [15:53] <muppet> hey guys, tl;dr haven't played in forever, let my 6yo cousin play minecraft, he seems to have activated a trial for realms
#2163 [15:53] <muppet> am I going to get charged when it ends?
#2164 [15:53] <muppet> can I cancel the trial somehow
#2165 [15:54] <kaptkuje> @muppet ok but can they make there own profile on my account one at the time ??
#2166 [15:54] <muppet> I don't think so
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#2168 [15:55] <kaptkuje> so i can play as kaptkuje but they can't play on my account unther a other name
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#2171 [15:56] <mattym> kaptkuje, No they cannot
#2172 [15:56] <DrStrange> I need help: Just purchased game for windows 10 PC. Error: Pixel Format Not Accelerated http://paste.ubuntu.com/18327038/ ; Do we need a Graphics Card to play Minecraft?
#2173 [15:56] <kaptkuje> ok
#2174 [15:56] <mattym> muppet, Everyone got a free trial a while back. I dont think you can get charged at the end
#2175 [15:56] <mattym> muppet, Probably also no way to actually end it
#2176 [15:57] <mattym> DrStrange, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2177 [15:58] <DrStrange> @mattym Thank you - This is my inlaws computer - no card installed - we'll purchase one then - Any recommendations for graphics card?
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#2181 [16:00] <joaogamer0403> estou com um problema alguem pode me ajudar?
#2182 [16:01] <joaogamer0403> http://paste.ubuntu.com/18327899/
#2183 [16:01] <mattym> DrStrange, We dont really do recommendations. You would have to look into what the rest of the parts can handle, and make an educated descision. Or ask for help at a store that sells them
#2184 [16:01] <mattym> joaogamer0403, One moment
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#2186 [16:01] <kaptkuje> need more help !
#2187 [16:01] <DrStrange> @mattym Thank you for your assistance!
#2188 [16:01] <mattym> joaogamer0403, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#2189 [16:02] <kaptkuje> the program gives the error
#2190 [16:02] <joaogamer0403> ok
#2191 [16:03] <kaptkuje> an unhandled win32 exeption accurred in javaw.exe(6252)
#2192 [16:04] <kaptkuje> and he would neet visual studio to debug
#2193 [16:04] <kaptkuje> need
#2194 [16:04] <joaogamer0403> thanks!!!!
#2195 [16:05] <kaptkuje> but i do not have visual studio
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#2197 [16:06] <kaptkuje> so how do i solve it
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#2203 [16:09] <danieltube> danieltube
#2204 [16:10] <muppet> cheers mattym
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#2210 [16:20] <joaogamer0403> como usar o AMD???
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#2212 [16:21] <joaogamer0403> HELP
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#2218 [16:22] <MasterJojo105> every time i open my minecraft it closes without going to the actual game
#2219 [16:23] <QueenVictoria> http://paste.ubuntu.com/18329193/
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#2224 [16:27] <victor45> Minecraft won't let me purchase it, it keeps telling me to verify credit card info.
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#2228 [16:31] <kaykay1022> hi i submiitted a question back at 16:10, but no one in the chat responded at that time. i checked in at 16:34 but someone else was being helped at the time. my apologies if im doing this wrong, ive never used a chat before, but it looks like others have been writing in and getting responses since. Is the question i asked more complex? im more than happy to wait for any help, it just seems like people are logging in and out a l
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#2235 [16:34] <Anna> Could you re link the paste, kaykay1022
#2236 [16:35] <kaykay1022> sure past.ubuntu.com\18324279.
#2237 [16:35] <Anna> that / is around the wrong way and paste is missing an e
#2238 [16:35] <Anna> try copy/pasting it instead
#2239 [16:36] <kaykay1022> http://paste.ubuntu.com/18324279/ thankyou
#2240 [16:37] <Anna> Hm. Did you upgrade windiws recently?
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#2242 [16:38] <Tarts> Hello
#2243 [16:39] <Anna> Likely you'll need to downgrade windows or use a different computer to play minecraft. Or find drivers that support your computer on windows 10.
#2244 [16:39] <Anna> Tarts: Hi
#2245 [16:39] <Anna> kaykay1022: ^
#2246 [16:39] <kaykay1022> yes. i followed the instructions to download the utility from windows and look for the new drivers. when i tried to download the new drivers suggested, it got about 1/2 way through and then failed, so I don't think the new drivers loaded.
#2247 [16:39] <Tarts> I'm unable to login into my minecraft account
#2248 [16:39] <Anna> Hm. It didn't instal correctly?
#2249 [16:39] <Tarts> after a few attempts
#2250 [16:39] <Anna> Tarts: what is your username?
#2251 [16:39] <kaykay1022> yes
#2252 [16:39] <Tarts> SweetTarts1
#2253 [16:40] <Anna> Tarts: si you are logging in with your email and password?
#2254 [16:40] <Tarts> yeah
#2255 [16:40] <Anna> ??> Tarts login/throttle
#2256 [16:40] <Absol> Tarts: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2257 [16:40] <Absol> Tarts: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2259 [16:41] <Tarts> I have to reset my password?
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#2261 [16:41] <Anna> wait three hours first
#2262 [16:42] <Tarts> okay
#2263 [16:42] <Tarts> ugh that a shame
#2264 [16:42] <Tarts> thank you though
#2265 [16:42] <Anna> yw
#2266 [16:42] <derpdacow> http://paste.ubuntu.com/18330240/ this is a dxdiag report because my drivers will not update at al on windows 10 for some reason
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#2268 [16:43] <kaykay1022> hi anna. just want to make sure we are done. so, downgrade to windows 7 or get new computer since I cant get windows to install the new drivers it suggested?
#2269 [16:44] <Anna> If trying again doesn't work with the recommened drivers, yea. Or possibly if you're using a desktop you can replace the graphics card with one that uses differebt drivers for windows 10
#2270 [16:45] <derpdacow> hey anna are you able to help with this^ ?
#2271 [16:45] <kaykay1022> thank you for your help, appreciae it so much!
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#2273 [16:46] <Guest48940> i was in here a while ago and was given a solution but it didnt work
#2274 [16:46] <derpdacow> whats the problem?
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#2276 [16:48] <Guest48940> i was told how to fix my problem where i couldnt press anything the play button, gamemodes e.t.c. I copyed what he told me but the problem is i cant sign in now cause i still cant press anything. this is what he said: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you s
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#2278 [16:50] <Guest48940> i was told how to fix my problem where i couldnt press anything the play button, gamemodes e.t.c. I copyed what he told me but the problem is i cant sign in now cause i still cant press anything. this is what he said: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you
#2279 [16:50] <Guest48940> can anyone help?
#2280 [16:51] <Speedskeleton> Ii have an 8 yearold trying to playthis game. So far wecan't seem to do anything with it except bash a few bushes and plants, swim a bit, walk frowards, backwards and siddeways and getkilled.
#2281 [16:51] <derpdacow> right because that will make it create new files for the game to use and try sighning again but slowly making sure you get the sign in right and for the not being able to click thing try a full restart or shut down for your pc
#2282 [16:51] <derpdacow> is your pc able to run it well?
#2283 [16:52] <Guest48940> you dont understand. i cant press anything it will hover over blue but when i click nothing happens. I have never had this problem before since now and i havnt been able to play mc for weeks
#2284 [16:53] <derpdacow> try a restart first then comeback and we'll try from there i guess
#2285 [16:53] <Speedskeleton> How do you play this game?
#2286 [16:53] <Guest48940> ove already tried that be4
#2287 [16:53] <Guest48940> ive
#2288 [16:53] <derpdacow> ok
#2289 [16:53] <Speedskeleton> This is really helpful!
#2290 [16:54] <derpdacow> umm try to run it as an administrator
#2291 [16:54] <Guest48940> ok
#2292 [16:54] <derpdacow> do yuo know how to?
#2293 [16:54] <Guest48940> me? yes
#2294 [16:54] <derpdacow> ok
#2295 [16:55] <Guest48940> speedskeleton look up how to play minecraft on youtube
#2296 [16:55] <Guest48940> it still didnt work 4 me
#2297 [16:55] <Guest48940> ;(
#2298 [16:55] <Speedskeleton> It suggested to get technical help from here. I will justask for a refund
#2299 [16:56] <Guest48940> hes trolling right?
#2300 [16:56] <Speedskeleton> Who?
#2301 [16:56] <Guest48940> u
#2302 [16:56] <Speedskeleton> No I have justbought this for my eight year old
#2303 [16:56] <derpdacow> ive never had that problem guest have you tried youtube?
#2304 [16:57] <Speedskeleton> No because the website told me to come to technical help.
#2305 [16:57] <Guest48940> speed skeleton watch this: https://www.youtube.com/watch?v=uK3rGb2a4jk
#2306 [16:57] <Speedskeleton> I thought this game would come with instructions atleast.
#2307 [16:57] <derpdacow> what exactly do you need help ?with
#2308 [16:57] <Speedskeleton> I don't watch youtube
#2309 [16:57] <Guest48940> ill look derp
#2310 [16:57] <Speedskeleton> Where can I go for instructions on here.
#2311 [16:57] <derpdacow> ok
#2312 [16:57] <derpdacow> that website link he posted
#2313 [16:58] <derpdacow> wath the video
#2314 [16:58] <Speedskeleton> no thatis outside of tis platform. derpdacow No. thatis not technical help is it?
#2315 [16:58] <Speedskeleton> How old are you both?
#2316 [16:58] <derpdacow> it is
#2317 [16:58] <derpdacow> 27
#2318 [16:58] <Speedskeleton> No it's not.
#2319 [16:58] <Speedskeleton> Fucking hell on a bike
#2320 [16:58] <Absol> Speedskeleton: Please keep it civil
#2321 [16:58] <derpdacow> watch the vieo for help
#2322 [16:59] <Speedskeleton> That's not help.
#2323 [16:59] <derpdacow> what is your problem?
#2324 [16:59] <Guest48940> derp i cant fi
#2325 [16:59] <Guest48940> nd any solutions
#2326 [16:59] <Speedskeleton> There should be instructions on this platform. there aren't so I should geta refund and you should get a bloodly life.
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#2328 [16:59] <derpdacow> i bet your 8 year old knows how to dix the problem
#2329 [17:00] <Guest48940> derp plz help
#2330 [17:00] <derpdacow> you cant click on anything?
#2331 [17:00] <derpdacow> it might be your mouse
#2332 [17:00] <Guest48940> ive tried the computers also
#2333 [17:01] <derpdacow> try to redownload the game from the site
#2334 [17:01] <Guest48940> alreadcy did
#2335 [17:01] <derpdacow> wierd
#2336 [17:01] <Guest48940> ill show u hold up
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#2338 [17:02] <Guest48940> derp
#2339 [17:02] <derpdacow> yea
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#2341 [17:02] <QueenVictoria> http://paste.ubuntu.com/18329193/
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#2343 [17:02] <Guest48940> are you sure there is no way of fixing
#2344 [17:02] <derpdacow> not that i know of but you can search the entire web if you havent already
#2345 [17:03] <QueenVictoria> I've updated my drivers, and it keeps saying how the pixel format isn't accelerated.
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#2347 [17:03] <Guest48940> i have, well as much as i canould find about my prob, everyone says just redownload mc, i have 4 times!!!
#2348 [17:03] <derpdacow> i have the same problem
#2349 [17:04] <derpdacow> its reslly wierd sorry i couldnt help you man
#2350 [17:04] <Guest48940> i have ranks on servers and rlly want to play again
#2351 [17:04] <QueenVictoria> It happened when I upgraded to Windows 10.
#2352 [17:04] <derpdacow> me too
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#2354 [17:04] <Guest48940> im rlly madf
#2355 [17:04] <Guest48940> mad
#2356 [17:04] <derpdacow> you might need to downgrade to windows 7 as much as i dont like too
#2357 [17:04] <Guest48940> me?
#2358 [17:04] <derpdacow> no
#2359 [17:05] <derpdacow> try another site like planet mc or soething
#2360 [17:05] <Guest48940> idk what to do
#2361 [17:06] <derpdacow> same
#2362 [17:06] <derpdacow> my problem is the same as queens
#2363 [17:06] <QueenVictoria> Guest48040, what's your issue. I'm not admin, but I'd like to see if I can help.
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#2365 [17:06] <Guest48940> i was told how to fix my problem where i couldnt press anything the play button, gamemodes e.t.c. I copyed what he told me but the problem is i cant sign in now cause i still cant press anything. this is what he said: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you s
#2366 [17:06] <Guest48940> i was told how to fix my problem where i couldnt press anything the play button, gamemodes e.t.c. I copyed what he told me but the problem is i cant sign in now cause i still cant press anything. this is what he said: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you s
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#2368 [17:07] <derpdacow> bye?
#2369 [17:07] <Guest48940> ;
#2370 [17:07] <Guest48940> ;(
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#2372 [17:08] <Guest48940> how do i fix
#2373 [17:08] <QueenVictoria> Do you have touchscreen mode on?
#2374 [17:08] <Guest48940> ?
#2375 [17:08] <Guest48940> i wouldnt be able to turn it on cause i cant click anything!!!
#2376 [17:09] <QueenVictoria> This is probably an issue with your computer that affects Minecraft.
#2377 [17:09] <Guest48940> like what
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#2380 [17:10] <QueenVictoria> What system are you using?
#2381 [17:10] <Guest48940> im rlly frusterated
#2382 [17:10] <QueenVictoria> Like, Windows or
#2383 [17:10] <iSharkyFinn> hello
#2384 [17:10] <Guest48940> yea but it just happened some random day
#2385 [17:11] <iSharkyFinn> Ill just wait
#2386 [17:11] <QueenVictoria> Ok. Press the key with a window, or press start
#2387 [17:11] <Guest48940> no one knows how to solve m yprob
#2388 [17:11] <Guest48940> okay
#2389 [17:11] <QueenVictoria> There should be a search bar
#2390 [17:11] <Guest48940> ye
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#2394 [17:11] <QueenVictoria> That's where I meant to type in "touchscreen"
#2395 [17:12] <QueenVictoria> It might be touchpad
#2396 [17:12] <Guest48940> nope
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#2398 [17:12] <Guest48940> my pc doesnt support touchcreen
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#2400 [17:14] <QueenVictoria> Okay. In this case, I will advise you to either go on a different forum, or explore your settings on your PC.
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#2419 [17:37] <Spicycitrus4> pixel format
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#2429 [17:55] <seba> I'm having troubles with the "Pixel accelerated" on Minecraft, it runs well on the native launcher, but in custom launchers, it doesn't (I already uploaded the graphics drivers)
#2430 [17:55] <seba> What can I do with that?
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#2438 [18:05] <john_> windows 10 will not turn on game
#2439 [18:06] <Tantibus> My computer was upgraded to windows ten a long time after it came out. When my PC upgraded Minecraft was no longer working in 1.9 and 1.10. When I try to join a server it doesn't connect. My internet is working fine and it is all servers that I try. It continues to tell me Java.lang.NullPointerException:group When I try to create/start a single player world it stays loading world building terrain as it loads endlessly.
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#2443 [18:09] <carl> i just bought a minecraft account and when i went to log in it didn't work then i changed my password and it still didn't work
#2444 [18:09] <magz> Whenever I try to get into a minecraft server it keeps crashing showing a white screen
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#2447 [18:11] <john_> minecraft wont log on minecraft how we fix that and i play minecraft here other day and this is old cumputer and i play minecraft long time ago on old cupoter
#2448 [18:12] <carl> i made 2 minecraft accounts and i can't log into either of them what do i do?
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#2455 [18:13] <carl> helooooooooo
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#2458 [18:14] <boyzkie> i cannot play mincraft
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#2461 [18:18] <john_> minecraft wont log on minecraft how we fix that and i play minecraft here other day and this is old cumputer and i play minecraft long time ago on old cupoter please say somethig please then i will help you
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#2465 [18:22] <john_> minecraft wont log on minecraft how we fix that and i play minecraft here other day and this is old cumputer and i play minecraft long time ago on old cupoter please say somethig please then i will help you
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#2469 [18:37] <BoMbErix_ITA> i can't access to my minecraft account
#2470 [18:38] <BoMbErix_ITA> pls help me
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#2478 [18:45] <nate682001> evry time i get on minecraft it lets me one a server or single player then 30 sec later it crashes and brings me to a white screen with statistics?
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#2480 [18:46] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
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#2483 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2484 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2485 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
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#2487 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM I can´t enter to my Minecraft because it says that there was an error during initialization of VM I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2488 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2489 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2490 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
#2491 [18:47] * Absol kicked LouYT from #minecrafthelp (Reason: ouYT :Stop spamming)
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#2493 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
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#2496 [18:47] <LouYT> I can´t enter to my Minecraft because it says that there was an error during initialization of VM
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#2501 [18:50] <ugh> hi
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#2503 [18:52] <ugh> ..
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#2524 [19:24] <fernando> rfrftrrttr
#2525 [19:24] <fernando> yy}i
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#2527 [19:24] <fernando> por que no puedeo jugar minecraft
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#2534 [19:30] <Lauren> Ive come to this with the same question before and did not understand anything the person was telling me to do. So ill explain my problem hoping someone will understand and help. Ive had minecraft on my computer for about four months, and I've never had a problem with it. But now all of a sudden it will not open when connected to wifi. I can get on it just fine when not connected to wifi, but when i am a downloading ba
#2535 [19:31] <Lauren> The bar just stops and won't move anymore.
#2536 [19:32] <Lauren> The last time i was on here the person claimed it was my Anti Virus protectors but i dint have any. Then they said it was cause i didn't have everything updated. But everything was. So i dint understand the problem here.. Why isn't it working?
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#2542 [19:43] <paulo> a
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#2553 [19:52] <Tarts> Hello earlier I was told that I had to wait three hours to log back in, I was wondering if now was fine?
#2554 [19:53] <cncr04s> there is no harm in trying?
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#2557 [19:53] <Tarts> I'm scared of it giving me additional hours lol
#2558 [19:54] <cncr04s> offical mincraft login has no such restriction
#2559 [19:54] <Tarts> after trying to log in multiple times, yes
#2560 [19:54] <CubeTheThird> it has to be 3 hours after your last attempt
#2561 [19:54] <Tarts> Yes
#2562 [19:55] <Tarts> but idk when those three hours are over lol
#2563 [19:55] <CubeTheThird> ... when did you last try logging in?
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#2565 [19:56] <Tarts> I'm very precise lol
#2566 [19:57] <CubeTheThird> Tarts, if you aren't sure exactly, wait an extra half hour
#2567 [19:57] <Tarts> Yeah
#2568 [19:57] <Tarts> I did it at like 5
#2569 [19:57] <Tarts> but idk
#2570 [19:57] <Tarts> I'll do it soon
#2571 [19:58] <Tarts> thanks anyways
#2572 [19:58] <Tarts> thanks anyways
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#2576 [19:59] <bishen> hello
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#2579 [20:01] <bishen> i had an old perm acc and i cant use it any more i try to move it to mojin but that did not work
#2580 [20:01] <bishen> im think im having migration issues
#2581 [20:01] <CubeTheThird> bishen, you have to contact Mojang about that
#2582 [20:01] <CubeTheThird> ??> bishen mojang/email
#2583 [20:01] <Absol> bishen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2584 [20:01] <Absol> bishen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2585 [20:02] <bishen> i sen one all ready and it been a week
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#2587 [20:03] <CubeTheThird> bishen, you sent it when exactly?
#2588 [20:03] <bishen> ill say 5 days ago
#2589 [20:04] <CubeTheThird> bishen, well according to their website they were last responding to emails sent on the 28th
#2590 [20:04] <bishen> yes 5 days ago
#2591 [20:05] <CubeTheThird> bishen, did you send them the transaction ID from your account purchase?
#2592 [20:05] <bishen> i dont have one i use card long time ago
#2593 [20:06] <CubeTheThird> bishen, you mean you used a gift card?
#2594 [20:06] <bishen> no debt card
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#2596 [20:06] <CubeTheThird> bishen, ok, and when did you purchase it?
#2597 [20:07] <bishen> i think 2013 or 14
#2598 [20:07] <CubeTheThird> ??> bishen account/trans-id/braintree
#2599 [20:07] <Absol> bishen: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2600 [20:07] <Absol> bishen: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2601 [20:08] <Joebob> Game crashes shortly after starting game play. Reinstalled minecraft and updated it same with java. Tried Lowering settings and it Crashes.
#2602 [20:08] <CubeTheThird> Joebob, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2603 [20:09] <bishen> see i wish i could do that but i have to switch banks so i dont have that info
#2604 [20:10] <CubeTheThird> bishen, then I recommend you find the confirmation email from your purchase, or contact your old bank
#2605 [20:10] <bishen> that acc is long gone bc some one hack in to the acc and they had to delete it
#2606 [20:11] <CubeTheThird> bishen, they should still have record of the card number
#2607 [20:11] <CubeTheThird> bishen, they should still have record of the card number
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#2609 [20:12] <bishen> i dont remember that card number ether bc i was scared that my acc was hack and got rid of my card
#2610 [20:12] <CubeTheThird> bishen, which is why I recommend you contact the bank about it
#2611 [20:13] <bishen> the acc is gone thou
#2612 [20:13] <CubeTheThird> bishen, they should still have record of it
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#2614 [20:14] <bishen> ya but they use it for investigation so i have no rights to it any more
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#2616 [20:15] <CubeTheThird> bishen, .. wait a second. What's your minecraft username?
#2617 [20:15] <bishen> titanraiden
#2618 [20:16] <CubeTheThird> bishen, hmm. since your account isn't migrated, you would have had to purchase it earlier in 2013. They used a different payment system
#2619 [20:16] <CubeTheThird> ??> bishen account/trans-id/skrill
#2620 [20:16] <Absol> bishen: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2621 [20:16] <Absol> bishen: If you need to recover your transaction ID from this service, call or email (choose I do not have a Skrill account yet) here: https://help.skrill.com/en/ContactSkrill
#2622 [20:19] <bishen> i have to sing up on this
#2623 [20:19] <CubeTheThird> no
#2624 [20:21] <bishen> so i just email them
#2625 [20:21] <CubeTheThird> yes
#2626 [20:22] <bishen> and say what
#2627 [20:23] <CubeTheThird> bishen, tell them you are trying to recover your transaction ID from your minecraft account purchase
#2628 [20:24] <bishen> what if they dont have it. well i have to just buy a new cope of the game
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#2631 [20:26] <bishen> ok im out thanks i guess
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#2644 [21:12] <aaa50cal> can someone help me its been over 48 hours and i still can sign into my account
#2645 [21:12] <aaa50cal> i still cant *
#2646 [21:12] <CubeTheThird> aaa50cal, what happens when you try?
#2647 [21:13] <aaa50cal> it pulls up a error messagge of ...
#2648 [21:13] <aaa50cal> invalidcreditial
#2649 [21:14] <CubeTheThird> aaa50cal, have you tried resetting your password?
#2650 [21:15] <aaa50cal> is that really what i have to do is reset it because i really dont want to do that if i dont have to
#2651 [21:15] <aaa50cal> is there anyother way??
#2652 [21:16] <CubeTheThird> aaa50cal, ya you should reset your password
#2653 [21:16] <aaa50cal> ok if that dont work do i just come back here?
#2654 [21:16] <CubeTheThird> aaa50cal, if not, you should contact Mojang
#2655 [21:16] <CubeTheThird> ??> aaa50cal mojang/email
#2656 [21:16] <Absol> aaa50cal: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2657 [21:16] <Absol> aaa50cal: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2658 [21:17] <aaa50cal> ok thank you for your help
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#2660 [21:21] <xaviergmail> Hey, has any progress been made on the shift+2 / shift+6 issue under linux?
#2661 [21:22] <CubeTheThird> xaviergmail, umm.. can you elaborate on that?
#2662 [21:22] <xaviergmail> pressing 2 or 6 while holding down shift doesn't select the appropriate hotbar slot
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#2664 [21:22] <Digimen> hi
#2665 [21:23] <xaviergmail> Yet, those key combinations work just fine in the chat
#2666 [21:23] <Digimen> how fix the problem Java lang NullPointerExceptionGroup
#2667 [21:23] <CubeTheThird> xaviergmail, there's probably an open bug report about it on the bug tracker
#2668 [21:23] <CubeTheThird> Digimen, what anti-virus and firewall software do you have?
#2669 [21:23] <Digimen> avast
#2670 [21:24] <CubeTheThird> xaviergmail, it does sound like an LWJGL issue though, so you may want to look up info on their end about it
#2671 [21:24] <CubeTheThird> Digimen, avast free?
#2672 [21:24] <Digimen> internet security
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#2674 [21:24] <bell> hejahd;
#2675 [21:24] <bell> jhhejj
#2676 [21:24] <bell> he''
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#2679 [21:25] <CubeTheThird> Digimen, then you may need to allow minecraft/java through it's firewall
#2680 [21:25] <Digimen> Firewall is the problem thanks
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#2696 [21:58] <SewLoh> Help my Minecraft suddenly stopped working today... Ive searched method to fixing this " pixel format not accelerated" issue and they told me to update my driver, however they are all updated. Help please! Thank You! Heres the log: http://paste.ubuntu.com/18343484/
#2697 [21:59] <CubeTheThird> SewLoh, one moment
#2698 [22:01] <CubeTheThird> SewLoh, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
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#2700 [22:10] <SewLoh> Ive done installing and analyzing it now. Thank youu for your quick response :D
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#2702 [22:13] <Nicolaswatters> I have the pixelformat not accelerated error. I'm running an old Intel Chipset and cannot update to the most recent driver for some reason. I just upgraded to Windows 10
#2703 [22:14] <CubeTheThird> Nicolaswatters, what chipset? intel 4 series?
#2704 [22:15] <Nicolaswatters> 965 Express Chipset
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#2706 [22:15] <CubeTheThird> ah... so not even
#2707 [22:16] <CubeTheThird> Nicolaswatters, well 2 things about that chipset
#2708 [22:16] <Nicolaswatters> lol. I know. Old laptop
#2709 [22:16] <CubeTheThird> Nicolaswatters, firstly, intel discontinued support for it at windows 7, so you wont find drivers for newer editions of windows
#2710 [22:16] <CubeTheThird> Nicolaswatters, however, the last drivers intel did release also has a bug in it, which prevents newer versions of the game from working
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#2712 [22:16] <Nicolaswatters> OK. I was having trouble with Windows 7. Probably just time to let this laptop go then....
#2713 [22:17] <TinyRosie224_> Sorry I just Couldn't figure out how to use the website .
#2714 [22:17] <CubeTheThird> Nicolaswatters, if you want you could try using Linux, though it's more technical...
#2715 [22:17] <Nicolaswatters> Like Ubuntu or something?
#2716 [22:18] <TinyRosie224_> Ok so I bought Minecraft realms but it will not let my use it.
#2717 [22:18] <CubeTheThird> Nicolaswatters, ya. Considering how old that computer is, I'd recommend Lubuntu (light ubuntu)
#2718 [22:18] <CubeTheThird> TinyRosie224_, what happens when you try?
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#2720 [22:18] <Nicolaswatters> Gotcha! Last time I used Linux was when I rooted my Xbox (original) to run it!
#2721 [22:18] <Nicolaswatters> Thanks for the help CubeTheThird
#2722 [22:18] <CubeTheThird> no problem :3
#2723 [22:19] <TinyRosie224_> Actually I'm just really slow at typing and I'm Using an iPad
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#2725 [22:19] <Thebeast667> I dont have a mods folder in my .minecraft folder
#2726 [22:19] <TinyRosie224_> I am confused what's happening
#2727 [22:20] <CubeTheThird> Thebeast667, the game doesn't come with one
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#2729 [22:20] <Thebeast667> It usaly does
#2730 [22:20] <TinyRosie224_> It's not a mod it is a extra part of the game
#2731 [22:20] <CubeTheThird> Thebeast667, umm no. Minecraft doesn't by default come with a mods folder
#2732 [22:20] <TinyRosie224_> And this is the Minecraft pocket edition
#2733 [22:20] <CubeTheThird> TinyRosie224_, what happens when you try using your realm?
#2734 [22:21] <TinyRosie224_> It wants me to purchase it again
#2735 [22:21] <Thebeast667> yes it does last time i downloaded it came with one
#2736 [22:22] <TinyRosie224_> Ok then how do I access it?
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#2738 [22:22] <CubeTheThird> Thebeast667, nope. Minecraft does not come with one. If it had one it was a mod or something that added it
#2739 [22:22] <CubeTheThird> Thebeast667, I mean, you could always make one though
#2740 [22:22] <Thebeast667> how
#2741 [22:22] <CubeTheThird> TinyRosie224_, you'll need to contact Mojang about this then
#2742 [22:22] <CubeTheThird> ??> TinyRosie224_ mojang/email
#2743 [22:22] <Absol> TinyRosie224_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2744 [22:22] <Absol> TinyRosie224_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2745 [22:23] <CubeTheThird> Thebeast667, file -> new Folder ?
#2746 [22:23] <TinyRosie224_> Ok
#2747 [22:23] <Thebeast667> idk
#2748 [22:23] <TinyRosie224_> I will go and see if I can find an article on it .
#2749 [22:23] <Thebeast667> last time i downloaded it it came with one
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#2752 [22:24] <CubeTheThird> Thebeast667, the game does not support mods. Only by using a 3rd party tool like a different launcher or forge or something would one get such a folder added
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#2757 [22:34] <MrNinja> I need help I keep on getting the pixel not accelerated thing i went to the page and the driver updater wont work for me what else can i do i recently updated to windows 10 also btw here is my dxdiag report http://paste.ubuntu.com/18287832/
#2758 [22:34] <CubeTheThird> MrNinja, one moment
#2759 [22:34] <CubeTheThird> MrNinja, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2760 [22:35] <MrNinja> Thanks
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#2768 [22:51] <quinnsully> Hey guys, I need some help with logging into my account.
#2769 [22:51] <Quack> Im on windows 7 and i think it said its due to my drivers here the link http://paste.ubuntu.com/18345543/
#2770 [22:54] <quinnsully> A few years ago I bought minecraft, recently I wanted to play again but when I tried to migrate my account, it was saying I had the wrong information. (even thought I know for a fact I have the right info) So after hours of trying to fix it, I just quit. Tonight I just gave up and bought another copy of the game. I already made a mojang account and know all the information, but when I tried to sign into the launcher, it
#2771 [22:54] <quinnsully> says the information is wrong.
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#2776 [23:00] <CubeTheThird> quinnsully, have you tried resetting your password?
#2777 [23:00] <CubeTheThird> Quack, one moment
#2778 [23:01] <CubeTheThird> Quack, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#2779 [23:01] <quinnsully> Yes, several times.
#2780 [23:02] <CubeTheThird> quinnsully, hmm sounds like your logins are being throttled. Had you attempted to login to your previous account before making a new one?
#2781 [23:03] <quinnsully> yes
#2782 [23:03] <CubeTheThird> ??> quinnsully login/thottle
#2783 [23:03] <CubeTheThird> oops
#2784 [23:03] <CubeTheThird> ??> quinnsully login/throttle
#2785 [23:03] <Absol> quinnsully: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2786 [23:03] <Absol> quinnsully: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2787 [23:04] <quinnsully> thank you
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#2792 [23:14] <SewLoh> Hello my minecraft recently have problems with " pixel format not accelerated" so i asked help from here and they told me to use some AMD catalyst thing and it analyzed and now it says warning occurred during installation... do i need to do anything ? heres the log
#2793 [23:14] <SewLoh> <?xml version="1.0"?> <?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?> <monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes"> <general> <cmdline>-UI </cmdline> <time>07/03/16 11:48:44</time> <action>install</action> <download></download> </general> <dcm> <device> <name></name> <manufacture>Advanced Micro Devices, Inc.</manufacture> <chiptype></chiptype> <chipid>0x7801</chipid>
#2794 [23:14] <SewLoh> aw dang i cant send the entire nor using ubuntu pastebin
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#2796 [23:14] <SewLoh> but do i need to worry about it?
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#2801 [23:28] <Cj_> Hello. I currently tried to send a support email to mojang, but it didn't want to go thru. So, my question, if a player on my server builds something and they ask me to not touch it... Can I build on it since it's my server? Or if she reports me.. Will I get black listed or anythingV? I'm not sure. I'm here to ask because I rather not do anything illegal. Thanks :)
#2802 [23:29] <SewLoh_> Hello! I previously requested help regarding the issue of " pixel format not accelerating " and gotten a reply of downloading the AMD catalyst... After downloading it a app called AMD gaming evolved came up and says driver updating now available... but it links me to http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064 and i dont see any update button there...HELP thanks!!
#2803 [23:30] <SewLoh_> I guess since its your server u can do anything u like to lol, u cant get blacklisted from your server without your permission
#2804 [23:31] <Cj_> Well, with the new mojang EULA I'm not sure.
#2805 [23:31] <Cj_> So I just came here to make sure
#2806 [23:32] <SewLoh_> u can do wtv u want on your server dude
#2807 [23:33] <Cj_> Alright. And then, if I have ranks you can buy.. But also other ways On the server in which you can get them, is that alright?
#2808 [23:39] * Anzhi is now known as Anzhi|Away
#2809 [23:43] <Cj_> .rules
#2810 [23:43] <Cj_> Uh oops
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