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#16 [00:32] <kc> hhello
#17 [00:33] <kc> could i ask about windown 10 version crafting
#18 [00:33] <kc> i try make a boat but it seen not crafting,..
#19 [00:33] <kc> is that a windown 10 realm problem?
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#29 [01:42] <Fallen> I need help
#30 [01:43] <Fallen> I need help with an account issue ik u guys cant but i think mojang ignored my post useing the form to fill out
#31 [01:46] <Anna> ??> Fallen mojng/email
#32 [01:46] <Anna> ??> Fallen mojang/email
#33 [01:46] <Absol> Fallen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#34 [01:46] <Absol> Fallen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#35 [01:46] <Anna> read the second link
#36 [01:47] <Anna> they can sometimes take a bit to respond due to backlog
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#38 [01:49] <Fallen> Back sry Anna the one i used was bscammuso------ yet it wont work anymore
#39 [01:50] <Fallen> so i made a new mojang account with dvv1960-------
#40 [01:50] <Fallen> is it possible i can get a new account with the 2 ranks i bought on minetime and arkham
#41 [01:50] <Anna> Ranks on servers? You'd need to contact those servers, not mojang
#42 [01:51] <Fallen> No i dont event have an account on minecraft
#43 [01:52] <Anna> Why doesn't the old one work?
#44 [01:52] <Anna> What is the username?
#45 [01:53] <Fallen> My last known username was FallenGurdian
#46 [01:53] <Fallen> my first user i signed up with was BleedingGod
#47 [01:53] <Anna> FallenGurdian or FallenGuardian?
#48 [01:55] <Fallen> FallenGurdian
#49 [01:55] <Fallen> at the time FallenGuardian was taken
#50 [01:58] <Anna> Both of the usernames you said are not current minecraft accounts
#51 [01:58] <Fallen> ik because the mojang and minecraft account is gone
#52 [01:58] <Fallen> i can tell u anything u ask
#53 [01:59] <Fallen> i can give u users of people u can ask on servers
#54 [01:59] <Chromaryu> Anna: maybe it's refunded
#55 [01:59] <Anna> Any idea why the account is gone?
#56 [01:59] <Fallen> no
#57 [01:59] <Anna> Chromaryu: that or someone took it and changed the name
#58 [01:59] <Fallen> maybe idk
#59 [01:59] <Fallen> try putting in BleedingGod
#60 [02:00] <Fallen> but ask anything ill give u the anwser
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#62 [02:01] <Chromaryu> Fallen: when did you bought first account?
#63 [02:02] <Fallen> First ever account or the one im talking about
#64 [02:02] <Fallen> cause ive bought 2 in the past
#65 [02:02] <Chromaryu> all of them
#66 [02:02] <Fallen> the only one i can remember is the new one i bought it in 2014
#67 [02:03] <Fallen> i remember my first ever account was named kingnvv
#68 [02:03] <Fallen> first skin was the skin from fallen kingdom
#69 [02:03] <Fallen> good times
#70 [02:03] <Fallen> den i made bleedinggod
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#74 [02:05] <Fallen> if u go on minetime creative 2 people i remember are YasHaven and GiaisBae Yashaven i didnt see for awhile but GiaIsBae is still their
#75 [02:05] <Fallen> just a diffrent name
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#77 [02:05] <Fallen> so anna do u think ill get my account back?
#78 [02:05] <Anna> Maybe, just wait for mojang to respons
#79 [02:06] <Fallen> how long should that take and am i done here? or should i wait
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#81 [02:08] <Anna> ??> Fallen mojang/email
#82 [02:08] <Absol> Fallen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#83 [02:08] <Absol> Fallen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#84 [02:08] <Anna> the second link explains how long, as I said before
#85 [02:09] <Fallen> Absol ive done that twice once i did it, they ignored it.... and im waiting on the 2nd but it wont get anwserd most likley
#86 [02:10] <Anna> ?? bot
#87 [02:10] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#88 [02:10] <Fallen> welp thanks for helping bye :(
#89 [02:13] <Fallen> cya
#90 [02:13] <Anna> cha
#91 [02:14] <Anna> *cya
#92 [02:15] <Fallen> wait can u check if a diffrent email to mojang from dvv1960@msn.com came it before?
#93 [02:15] <Anna> We can not
#94 [02:15] <Anna> also please don't give away emails here
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#98 [02:16] <Fallen> ok
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#100 [02:25] <Fallen> XD i wish i has a gift gard for minecraft to buy a new account but how do u get 1
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#107 [02:42] <prince> I have not recorded an email response for my account help
#108 [02:42] <prince> Received*
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#112 [02:48] <Jon> my CPU died and i bought a laptop and am able to sign in to minecraft but my .jar file is on my dead PC, i had a custom suit that my laptop doesnt recognise so i cant start playing
#113 [02:48] <Jon> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 307 Operating System: Windows 7 Home Premium Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\Jon Doe\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecraft/
#114 [02:51] <Jon> im not sure how to start over, i dont mind having the standard clothing, i just want to play, i just get the error messege mentioned above and am not able to play.
#115 [02:51] <Jon> i tried creating a new profile but that didnt work
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#119 [03:13] <Jon> any thoughts?
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#128 [03:26] <Jon> any tips to create a new MC game though my old PC died and am able to sign in on a new laptop?
#129 [03:28] <GreyVulpine> Just simply download the launcher again from https://www.minecraft.net/download
#130 [03:28] <GreyVulpine> Just simply download the launcher again from https://www.minecraft.net/download
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#132 [03:28] <Jon> i already tried that
#133 [03:28] <GreyVulpine> And what happens exactly when you launch it?
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#135 [03:29] <Jon> 00:48] <Jon> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 307 Operating System: Windows 7 Home Premium Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\Jon Doe\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x8
#136 [03:29] <GreyVulpine> Jon - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#137 [03:30] <Jon> i think its because my .jar file for my suit was on my old PC that died, this new laptop doesnt know it
#138 [03:30] <Demaras> Hello guys ,i am playing minecraft 1.10 in my laptop and i am having a problem !! It lugs even in the menu start and i dont know why because on other version for instance 1.8 it didn't lug !! Can somebody tell what happebs ???
#139 [03:30] <GreyVulpine> Jon - I would like to see the entire log please
#140 [03:31] <Jon> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 307 Operating System: Windows 7 Home Premium Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\Jon Doe\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecraft/
#141 [03:31] <GreyVulpine> Jon - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#142 [03:33] <Demaras> Hello guys ,i am playing minecraft 1.10 in my laptop and i am having a problem !! It lugs even in the menu start and i dont know why because on other version for instance 1.8 it didn't lug !! Can somebody tell what happebs ???
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#144 [03:35] <jaz> help, i cant log in to my account anywhere, i just reset my password too and it still wont work
#145 [03:35] <Anna> jaz: what is your username and how many times did you try?
#146 [03:36] <jaz> i tried like 10 times
#147 [03:36] <Anna> ??> jaz login/throtttle
#148 [03:36] <Anna> ??> jaz login/throttle
#149 [03:36] <Absol> jaz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#150 [03:36] <Absol> jaz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#151 [03:37] <jaz> .
#152 [03:37] * feels_batman_69 [feels_batman_69@notlogged] has joined #minecrafthelp
#153 [03:37] <jaz> so i have to wait 3 hours straight without touching mc?
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#159 [03:44] <Jon> ok
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#161 [03:49] <Jon> i couldnt sign in to ubuntu, im tired, ill try later, see you guys tomorrow
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#167 [04:06] <Redddooou> i cann't login minecraft in online mode why ??
#168 [04:07] <Redddooou> i'm from China and it happend while i'm using VPN
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#181 [04:37] <SmoothLightLP> I can't reset my password the email is not there i tried it 15 times
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#189 [04:50] <Noah2_0> Hi! I installed minecraft but i cannot start it. my drivers are updated and i have no idea what to do. i copied the dxdiag if you need it
#190 [04:50] <Noah2_0> Hi! I installed minecraft but i cannot start it. my drivers are updated and i have no idea what to do. i copied the dxdiag if you need it
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#197 [05:04] <hendrik> is anyone familiar with the crash reports?
#198 [05:05] <GreyVulpine> hendrik - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#200 [05:06] <hendrik> this is the URL: http://paste.ubuntu.com/18370697/
#201 [05:06] <Ale> Hi there, yeserday i was playing and today I can´t open the game
#202 [05:06] <Ale> This is the error loh
#203 [05:06] <Ale> log
#204 [05:07] <Ale> ---- Minecraft Crash Report ---- // On the bright side, I bought you a teddy bear! Time: 3/07/16 12:05 Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.ma
#205 [05:07] <GreyVulpine> hendrik - I'd recommend you run an antimalware program on your computer. Need a recommendation for one?
#206 [05:08] <Ale> me?
#207 [05:08] <GreyVulpine> No.
#208 [05:08] <hendrik> would be great yeah :D
#209 [05:08] <GreyVulpine> ??> hendrik av/malwarebytes
#210 [05:08] <Absol> hendrik: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#211 [05:08] <Absol> hendrik: Download it here: http://www.malwarebytes.org/
#212 [05:08] <hendrik> thank you I'll try it
#213 [05:11] <GreyVulpine> Ale - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#214 [05:14] <Ale> http://paste.ubuntu.com/18371303/ this are my system specs
#215 [05:14] <Ale> http://paste.ubuntu.com/18371378/ this is the error
#216 [05:15] <Ale> Game starts, Mojang logo appears and then boom!
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#218 [05:15] <Ale> error
#219 [05:16] <GreyVulpine> Looks like you're using the 32 bit version of java for some reason
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#221 [05:16] <GreyVulpine> Redownload the launcher from https://www.minecraft.net/download -- make sure you've got the .msi download
#222 [05:17] <Ale> ok!
#223 [05:20] * atikiller1237 [atikiller1237@notlogged] has joined #minecrafthelp
#224 [05:28] <Ale> working
#225 [05:28] <Ale> ty!
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#227 [05:30] <spidey> hi
#228 [05:31] <hendrik> hi
#229 [05:31] <spidey> i am having trouble purchasing minecraft premium acc.
#230 [05:31] <spidey> now im using a cracked one bcoz i am not able to purchase minecraft premium
#231 [05:31] <spidey> i want to buy a premium
#232 [05:31] * Ale [Ale@notlogged] has quit. (Ping timeout: 195 seconds)
#233 [05:31] <spidey> what are the payment methods?
#234 [05:32] <hendrik> https://minecraft.net/de/store/minecraft/
#235 [05:32] <hendrik> try this out
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#237 [05:33] <Andrio> I see Visa, MasterCard, Visa Electron, American Express, Diners' Club, POLi, Moneybookers and PayPal.
#238 [05:34] <Andrio> You might also be able to buy a prepaid card from a store.
#239 [05:34] <volLP> Minecraft
#240 [05:34] <volLP> JK
#241 [05:34] <volLP> UJ
#242 [05:34] <volLP> U U
#243 [05:34] <volLP> U
#244 [05:34] * Absol kicked volLP from #minecrafthelp (Reason: olLP :Stop spamming)
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#252 [05:51] <Dolandd> hello my problem is that i cant install minecraft....awalys geht the message unable to start the minecraft runtime environment. i tried to reinstall it severel times
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#255 [05:56] <jamesl> What is a good, non PvP survival server for someone starting out in minecraft? Ideally I'd like a small server
#256 [05:57] <Andrio> ??> jamesl MP/servers
#257 [05:57] <Absol> jamesl: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#258 [05:57] <Absol> jamesl: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
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#262 [06:13] <hendrik> GreyVulpine?
#263 [06:14] <hendrik> my minecraft hadn't crashed yet thanks for your tipp c:
#264 [06:14] * GreyVulpine tips hat
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#273 [06:17] <hendrik_> Hi, my minecraft crashed again. http://paste.ubuntu.com/18375925/
#274 [06:17] <hendrik_> Hi, my minecraft crashed again. http://paste.ubuntu.com/18375925/
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#280 [06:18] <Guest71550> http://paste.ubuntu.com/18375757/ whenever i launch it, it says it's crashed
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#283 [06:22] <helpme> can anyone help to why anytime i load MC on pc to whether its single player or multiplayer why i get Java programme binary se has stopped working then crashes the app and shuts down?? i think ive managed to play the game for a maximum of 3 minutes before it crashes and shuts down
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#286 [06:27] <Andrio> ??> helpme launcher/game-output
#287 [06:27] <Absol> helpme: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#288 [06:27] <Absol> helpme: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#289 [06:27] <Andrio> Guest71550, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#292 [06:28] <Guest71550> its worked before though?
#293 [06:29] <helpme> what do you mean game output? the version of the game im running or? cause i cant see anything bar that
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#300 [06:37] <helpme> http://pastebin.com/bvJ2rB6Y
#301 [06:37] <helpme> version of the game is 1.10.2
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#304 [06:41] <helpme> http://pastebin.com/DjkMLztb
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#320 [07:13] <Christmastree66> My DxDiag report http://paste.ubuntu.com/18379785/ Can someone help me
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#327 [07:21] <poweramy> I can't install mindcraft. they say something about graphics
#328 [07:21] <poweramy> http://paste.ubuntu.com/18380546/
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#338 [07:32] <Andrio> poweramy, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#340 [07:36] <poweramy> I will try to do that! thank ou so much for looking in to this for me
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#344 [07:43] <Christmastree66> My DxDiag report http://paste.ubuntu.com/18379785/
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#347 [07:48] <Andrio> Christmastree66, it looks like your video controller is not supported on Windows 8.1
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#356 [07:52] <SoulRedeemer87> http://paste.ubuntu.com/18382908/
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#358 [07:54] <SoulRedeemer87> im trying to play minecraft but when i press play it says lack of updated graphic drivers what do i do?
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#367 [08:17] <starplo> i need help
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#371 [08:18] <Ross_> ok i just created a new mojang account
#372 [08:18] <Ross_> but when i try to login
#373 [08:18] <Ross_> it says invalid/username/pass
#374 [08:18] <Steeve> hi same problem
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#376 [08:20] <Deathseti> hi is anyone her
#377 [08:21] <Steeve> :-(
#378 [08:21] <Andrio> Ross_, and Steeve, what are your Minecraft usernames?
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#380 [08:23] <Deathseti> can anyone help pls
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#382 [08:23] <MotZz> hi
#383 [08:23] <Andrio> ??> Deathseti ask
#384 [08:23] <Absol> Deathseti: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#385 [08:23] <Absol> Deathseti: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#386 [08:24] <MotZz> My Minecraft is crahing everytime when i start it
#387 [08:24] <Deathseti> my problem is i have buy a mincraft acc in december and now cant i log in
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#389 [08:25] <Deathseti> sry my english is not good
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#391 [08:26] * NobleProductions|AFK [NobleProductions|AFK@notlogged] has quit. (Ping timeout: 198 seconds)
#392 [08:26] <Deathseti> the acc does not exist
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#394 [08:27] <Deathseti> What can I do now?
#395 [08:28] <Ross_> @andrio, i dont have one because im just trying to buy it
#396 [08:28] <Andrio> mm
#397 [08:28] <Deathseti> a new acc I do not want to buy determined
#398 [08:28] <Andrio> Ross_, you're using your email address to log in?
#399 [08:28] <Andrio> hm
#400 [08:29] <Ross_> should i really give that away here?
#401 [08:29] <Andrio> Ross_, and Steeve, see https://help.mojang.com/customer/portal/articles/781529.
#402 [08:29] <Andrio> Deathseti, what was your username?
#403 [08:29] <Ross_> such a terrible system
#404 [08:29] <Steeve> ho ok i wait thx
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#406 [08:30] <Deathseti> it is the acc my girlfriend about xxxcloudxxx
#407 [08:32] <Deathseti> we paid it by direct debit
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#409 [08:34] <Deathseti> and we have been playing together
#410 [08:34] <Andrio> The name was changed to 'LouisBorusse1900' on May 26.
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#413 [08:35] <Deathseti> nice
#414 [08:35] <Deathseti> stolen so
#415 [08:35] <Andrio> mm
#416 [08:35] <Deathseti> what kan we do
#417 [08:35] <Andrio> Try to reset your passwor.
#418 [08:35] <Andrio> d
#419 [08:36] <Deathseti> change email.
#420 [08:36] <Andrio> ??> Deathseti account/send-email
#421 [08:36] <Absol> Deathseti: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#422 [08:36] <Absol> Deathseti: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#423 [08:36] <Andrio> Now my cat is trying to turn off the PC...
#424 [08:36] <Andrio> Silly thing.
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#426 [08:38] <Deathseti> Big thanks to you we do it
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#429 [08:41] <Deathseti> oh yes , we have the evidence yet transaction_ID
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#434 [08:57] <SB> Is this a chatroom? I thought this was like a live chat help?
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#440 [09:04] <CooleTaco> i can't login to my minecraft account
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#444 [09:06] <CooleTaco> i can't login to my minecraft account
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#446 [09:07] <CooleTaco> have a maybe a cooldown?
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#450 [09:11] <MountainOfDEw> Hello?
#451 [09:12] <MountainOfDEw> Anybody home?
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#453 [09:18] <MountainOfDEw> hello?
#454 [09:18] * AlexRozhkov_YT [AlexRozhkov_YT@notlogged] has joined #minecrafthelp
#455 [09:18] <MountainOfDEw> ??
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#457 [09:18] <chris02> helo
#458 [09:18] <AlexRozhkov_YT> arkadaslar ben premıum sıfremı unuttum
#459 [09:19] <AlexRozhkov_YT> nasıl bulabılırım
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#463 [09:19] <AlexRozhkov_YT> I told friends I aswell Bild How can I find my e-mail How do I gelmiyo hıc PREMIUM Forgot your password.
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#474 [09:24] <abcdefg> I need rly rly help
#475 [09:24] <abcdefg> I need rly rly help
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#485 [09:35] <YelloBallerina> Hi there. I just upgraded a Sony Vaio laptop to Windows 7 but Minecraft will not load. It used to load when we still had vista. I have pasted the log of the Dxdiag report at http://paste.ubuntu.com/18391408/. Please can you help? Thank you
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#494 [09:38] <JakobGames> loltlo
#495 [09:38] <JakobGames> hoi
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#497 [09:40] <JakobGames> Need Help
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#503 [09:45] <Jay-cobra> Need help. Can't run minecraft. It crashes instantly saying it couldn't render the world and my graphics driver needs to be updated. Also says pixel format not accelerated. I keep trying to update the driver but it still keeps crashing. Here's my computer info http://paste.ubuntu.com/18392357/
#504 [09:46] <Chiez> Hello.. I need help.. i can't fix this problem. When i try to log in to my account in my launcher.. they keep sending this message Sorry, but we couldn't ~~ : SocketTimeoutException: connect timed out. I made my firewall off and that doesnt fix it.
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#510 [09:50] <jaz> hello , im having an error if i try to join a server: a fatal error has been detected by the java runtime environment
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#525 [10:07] <StoleYourOreo> I need help finding the right driver to run Minecraft on Windows 10
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#529 [10:14] <CubeTheThird> StoleYourOreo, do you have a dxdiag report?
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#532 [10:16] <StoleYourOreo> yes to the dxdiag report
#533 [10:17] <CubeTheThird> StoleYourOreo, give a URL to it here
#534 [10:17] <StoleYourOreo> http://paste.ubuntu.com/18394242/
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#536 [10:18] <CubeTheThird> StoleYourOreo, one moment
#537 [10:18] <StoleYourOreo> CubeTheThird, thank you
#538 [10:19] <CubeTheThird> StoleYourOreo, so it seems AMD doesn't have official drivers for your graphics card for windows 10. You can try installing the windows 8.1 drivers: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#539 [10:19] <CubeTheThird> StoleYourOreo, otherwise, according to the AMD website, you'll have to get them from windows update
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#541 [10:20] <StoleYourOreo> okay, i'll try that. After it downloads is there anything else i need to do?
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#543 [10:21] <CubeTheThird> StoleYourOreo, you have to install it
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#550 [10:26] <StoleYourOreo> okay, thank you
#551 [10:27] <Guest18074> When i try to run MC it says i need to update my Graphics Cards, i followed the steps but where it says my manufacturer it just says "N/A"
#552 [10:27] <CubeTheThird> Guest18074, give a URL to your dxdiag report here
#553 [10:27] <Guest18074> http://paste.ubuntu.com/18396019/
#554 [10:28] <CubeTheThird> Guest18074, one moment
#555 [10:28] <Guest18074> ok, thanks
#556 [10:29] <CubeTheThird> Guest18074, download and install radeon software: http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#557 [10:29] <Guest18074> this will solve the problem?
#558 [10:30] <CubeTheThird> Guest18074, it should yes
#559 [10:30] <Guest18074> ok, i will try it, thanks
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#561 [10:35] * CHUMBAWUMBABOY [CHUMBAWUMBABOY@notlogged] has joined #minecrafthelp
#562 [10:36] * rafinhacraft13 [rafinhacraft13@notlogged] has joined #minecrafthelp
#563 [10:36] <CHUMBAWUMBABOY> Hi there i have a issue with my account back in 2012 i purchased the account CHUMBAWUMBABOY and changed the name, I Then bought a secondy account and took the CHUMBAWUMBABOY name , ive completely forgot the email for the new account i have the card details to prove i bought it
#564 [10:37] <CubeTheThird> CHUMBAWUMBABOY, you'll have to contact Mojang about it
#565 [10:37] <CubeTheThird> ??> CHUMBAWUMBABOY mojang/email
#566 [10:37] <Absol> CHUMBAWUMBABOY: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#567 [10:37] <Absol> CHUMBAWUMBABOY: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#568 [10:37] <CHUMBAWUMBABOY> Thank you appreciated
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#571 [10:40] <cw> Is there a lock out for an account, after so many attempts?
#572 [10:40] <GreyVulpine> cw - Yes.
#573 [10:40] <cw> How long is the lock out for?
#574 [10:41] <GreyVulpine> Up to a few hours.
#575 [10:42] <CubeTheThird> we usually recommend waiting 3 hours after your last login attempt
#576 [10:42] <cw> Nothing to help speed it along? Have a child bugging me to get on and play.
#577 [10:43] <CubeTheThird> cw, you can't speed it up. If you are able to connect from a different network, that's a workaround
#578 [10:43] <CubeTheThird> cw, the lockout is placed on your network, not the account
#579 [10:44] * Matthew_ [Matthew_@notlogged] has joined #minecrafthelp
#580 [10:44] <cw> Hmm. So if I have two accounts, the second one would be locked out as well?
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#582 [10:45] <CubeTheThird> cw, that's right. Any logins to any Mojang services would be on the temporary block
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#585 [10:47] <cw> Thanks for the help GreyVulpine and CubeTheThird.
#586 [10:47] <Matthew_> What do i do? my servers are not working, it is not working because of ''java.lang.Null.PointerException: group pleaseee help me.
#587 [10:47] * kaua [kaua@notlogged] has joined #minecrafthelp
#588 [10:47] <CubeTheThird> Matthew_, what anti-virus and firewall software do you have?
#589 [10:48] <Matthew_> no virus, just not working
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#591 [10:48] <CubeTheThird> Matthew_, you don't have any anti-virus ?
#592 [10:48] <Matthew_> yep
#593 [10:48] <Matthew_> no virus
#594 [10:48] <Matthew_> just please help me
#595 [10:48] <CubeTheThird> Matthew_, in that case let's do a malware scan
#596 [10:49] <CubeTheThird> ??> Matthew_ av/adwcleaner
#597 [10:49] <Absol> Matthew_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#598 [10:49] <Absol> Matthew_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#604 [10:51] <Lenzlustig> http://paste.ubuntu.com/18398156/
#605 [10:51] <Lenzlustig> what do i need this link for
#606 [10:51] <Galaxy_2Alex> Lenzlustig, One moment
#607 [10:52] <Galaxy_2Alex> Lenzlustig, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/99992/en-us
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#609 [10:53] <Lenzlustig> will minecraft than run agian ?
#610 [10:53] <Galaxy_2Alex> Lenzlustig, It should, yes.
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#612 [10:53] <Lenzlustig> Ty very much
#613 [10:54] * sdasdsadas [sdasdsadas@notlogged] has joined #minecrafthelp
#614 [10:54] <sdasdsadas> sa
#615 [10:54] <sdasdsadas> dsa
#616 [10:54] <sdasdsadas> dsa
#617 [10:54] <sdasdsadas> ads
#618 [10:54] * Absol kicked sdasdsadas from #minecrafthelp (Reason: dasdsadas :Stop spamming)
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#621 [10:54] <Pringles> my minecraft keeps on crashing :(
#622 [10:54] <Pringles> and i dont know why
#623 [10:55] * Pringles is now known as Guest76226
#624 [10:55] <CubeTheThird> Guest76226, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#626 [10:55] <Guest76226> every time i go onto a server it crasshes withing seconds what can i do?
#627 [10:56] <Galaxy_2Alex> Guest76226, Follow the instructions CubeTheThird just gave you.
#628 [10:56] <Guest76226> were are the instructions?
#629 [10:56] <Galaxy_2Alex> Guest76226, A few lines above this message.
#630 [10:57] * xsophiexmadelief [xsophiexmadelief@notlogged] has joined #minecrafthelp
#631 [10:57] <CubeTheThird> Guest76226, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#632 [10:57] <Guest76226> i have now done it what do i do next?
#633 [10:58] <CubeTheThird> Guest76226, give the link to your paste here
#634 [10:58] <Guest76226> i have
#635 [10:58] <Guest76226> The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#638 [10:58] <CubeTheThird> Guest76226, that's not a link
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#640 [10:59] <Guest76226> which url do i give?
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#642 [11:00] <CubeTheThird> Guest76226, the URL to where you pasted the report
#643 [11:00] <Guest76226> is this it http://paste.ubuntu.com/?
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#645 [11:01] <Guest76226> is this it http://paste.ubuntu.com/ ?
#646 [11:01] <CubeTheThird> Guest76226, yes, but you have to submit it with the 'paste!' button first
#647 [11:01] <Guest76226> ok
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#651 [11:02] <Guest76226> http://paste.ubuntu.com/18399436/
#652 [11:03] <Guest76226> is that it?
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#654 [11:03] <Galaxy_2Alex> Guest76226, That is not the full crash log.
#655 [11:03] <Galaxy_2Alex> ??> Guest76226 launcher/game-output
#656 [11:03] <Absol> Guest76226: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#657 [11:03] <Absol> Guest76226: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#658 [11:04] <Lenzlustig> Ok it works again Thank u
#659 [11:04] <Guest76226> http://paste.ubuntu.com/18399577/
#660 [11:04] <Guest76226> that it?
#661 [11:05] <Galaxy_2Alex> ??> Guest76226 win/dxdiag
#662 [11:05] <Absol> Guest76226: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#665 [11:06] <AlmirBH> how to fix opengl crash?
#666 [11:06] <Galaxy_2Alex> ??> AlmirBH launcher/game-output
#667 [11:06] <Absol> AlmirBH: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#668 [11:06] <Absol> AlmirBH: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#669 [11:07] <AlmirBH> http://paste.ubuntu.com/18399516/ its not my pc it's from my dad :P my pc is on repair so i need to try to play mc on this shit
#670 [11:07] <Absol> AlmirBH: Please keep it civil
#671 [11:08] <Galaxy_2Alex> AlmirBH, I'm sorry, but we do not support Windows XP in this channel.
#672 [11:08] <CubeTheThird> AlmirBH, ya that computer doesn't meet the minimum requirements for the game
#673 [11:08] <Galaxy_2Alex> AlmirBH, This systems is, however, to old to run anything newer than Windows XP anyway.
#674 [11:09] <AlmirBH> i know but i wanted to try to play mc on this bc my pc is broken right now
#675 [11:09] <AlmirBH> tnx bkw :)
#676 [11:09] <AlmirBH> btw*
#677 [11:10] <AlmirBH> bye :P
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#681 [11:11] <iHic> Hello
#682 [11:11] <Galaxy_2Alex> iHic, Hello.
#683 [11:11] <iHic> I need help i've been trying to get into my minecraft
#684 [11:11] <iHic> I changed my password
#685 [11:12] <iHic> But i still cannot log in
#686 [11:12] <tjmastermax> hello so my computer is saying the drivers are out of date so when i downloaded and installed the auto detector it found one but i tried to download i it and it said it failed
#687 [11:13] <Galaxy_2Alex> ??> iHic login/throttle
#688 [11:13] <Absol> iHic: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#689 [11:13] <Absol> iHic: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#690 [11:13] <Galaxy_2Alex> tjmastermax, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#691 [11:13] <iHic> I've been trying to log into the minecraft launcher , mojang and minecraft.net
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#693 [11:13] <iHic> None of it works after i changed my password . I changed it 4 times
#694 [11:14] <Galaxy_2Alex> iHic, Read what Absol told you.
#695 [11:14] <iHic> I need to wait 3 hours and i can log in back?
#696 [11:14] <Galaxy_2Alex> iHic, If you follow what Absol said, yes.
#697 [11:15] <iHic> Ok thanks
#698 [11:15] <iHic> I'll come back in 3 hours if it doesn't work
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#704 [11:19] <Little_HayleyB> i downloaded minecraft and i installed windows 10 and now when i play it it won't work and there is a window that says minecraft crashed
#705 [11:20] <CubeTheThird> Little_HayleyB, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#707 [11:22] <TheDragonMaze> my minecraft crashed and i need help here is my configuration of my computer help me please http://paste.ubuntu.com/18401071/
#708 [11:23] <CubeTheThird> TheDragonMaze, one moment
#709 [11:23] * MINECRAFTNEIRA [MINECRAFTNEIRA@notlogged] has quit. (Ping timeout: 195 seconds)
#710 [11:23] <CubeTheThird> TheDragonMaze, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#711 [11:24] <Little_HayleyB> how do i downgrade to windows 7 or how do i get a new graphic card for my desktop computer
#712 [11:25] <CubeTheThird> Little_HayleyB, how long ago did you upgrade windows?
#713 [11:26] <Little_HayleyB> i just upgraded on july 1 on my birthday
#714 [11:27] <CubeTheThird> ??> Little_HayleyB win/downgrade
#715 [11:27] <Absol> Little_HayleyB: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#716 [11:28] <TheDragonMaze> Oh tanks CubeTheThird
#717 [11:30] <TheDragonMaze> an do you know how to get back to windows 7 ?
#718 [11:30] <CubeTheThird> ??> TheDragonMaze win/downgrade
#719 [11:30] <Absol> TheDragonMaze: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#721 [11:35] <TheDragonMaze> in my computer it doesnt show the part of get back to previous version why ?
#722 [11:36] <Galaxy_2Alex> TheDragonMaze, Any further information you need can be found on that page.
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#726 [11:37] <CubeTheThird> TheDragonMaze, if you upgraded more than 1 month ago, that option is not available
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#728 [11:38] <Factykillian> Hello, I have a problem when I open minecraft not open me and tells me that an error has occurred, does not tell me what is wrong, what should I do?
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#731 [11:38] <CubeTheThird> Factykillian, is there a crash report?
#732 [11:38] <Galaxy_2Alex> ??> Factykillian launcher/game-output
#733 [11:38] <Absol> Factykillian: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#734 [11:38] <Absol> Factykillian: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#737 [11:39] <Factykillian> okay I will
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#741 [11:40] <Factykillian> look http://paste.ubuntu.com/18401898/
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#743 [11:40] <Galaxy_2Alex> Factykillian, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#746 [11:41] <Factykillian> no, my computer is not portable
#747 [11:42] <Isi_gaming> i cant start minecraft due too old grafic card drivers i renewed the drivers and it still doesent work
#748 [11:42] <Galaxy_2Alex> Isi_gaming, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#749 [11:42] <Tiago16101> I CANT OPEN THE GAME relatório--> http://paste.ubuntu.com/18402726/
#750 [11:43] <Galaxy_2Alex> Tiago16101, One moment
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#755 [11:46] <StoleYourOreo> I need help finding the right driver, http://paste.ubuntu.com/18403439/
#756 [11:47] * TheDragonMaze [TheDragonMaze@notlogged] has joined #minecrafthelp
#757 [11:47] <Galaxy_2Alex> Tiago16101, Download and Install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526
#758 [11:47] <TheDragonMaze> I have more than 1 month with the windows 10 how can i change it for windows 7 ?
#759 [11:47] <Galaxy_2Alex> ??> StoleYourOreo oem/hp/product-number
#760 [11:47] <Absol> StoleYourOreo: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#761 [11:47] <Absol> StoleYourOreo: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#762 [11:48] <Galaxy_2Alex> TheDragonMaze, You'll have to completely reinstall it from a seperate Disk or different installation device
#763 [11:48] <Galaxy_2Alex> TheDragonMaze, That is, however, beyond the help we can offer here, sorry.
#764 [11:48] <StoleYourOreo> Absol, QE334UA#ABA
#765 [11:49] <Galaxy_2Alex> StoleYourOreo, HP does not support Windows 10 on your laptop, you will have to downgrade to the version of Windows you had installed on your system before, or buy a new system.
#766 [11:49] <Galaxy_2Alex> ??> StoleYourOreo win/downgrade
#767 [11:49] <Absol> StoleYourOreo: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#768 [11:50] <TheDragonMaze> thanks
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#783 [12:06] <JK> Can my xboxone copy of minecraft give me free access to windows 10 version ? if so, how ?
#784 [12:07] <Galaxy_2Alex> JK, No, only the PC Version includes a free copy of the Windows 10 Edition.
#785 [12:07] <GreyVulpine> Don't believe so
#786 [12:07] <JK> ok, thanks for the answer ! appreciated !
#787 [12:07] <JK> sadly lol
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#790 [12:11] <GTR200> kkk
#791 [12:13] <Galaxy_2Alex> GTR200, Hello
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#793 [12:15] <tuintense> hello
#794 [12:15] * XT1 [XT1@notlogged] has joined #minecrafthelp
#795 [12:15] <Galaxy_2Alex> tuintense, Hello
#796 [12:15] <tuintense> hi i'm trying to update the drivers and it snot working
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#798 [12:16] <Galaxy_2Alex> tuintense, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#799 [12:17] <tuintense> http://paste.ubuntu.com/18404742/
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#801 [12:17] <Galaxy_2Alex> tuintense, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#802 [12:18] <tuintense> its a desktop- thats what i thought ---to go buy a new graphics card..
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#804 [12:19] <tuintense> great thank you - ill have to buy a newer card, which is okay because they come with HD outputs also, and that may solve our issue then correct?
#805 [12:20] <Galaxy_2Alex> tuintense, Maybe.
#806 [12:20] <Galaxy_2Alex> tuintense, Like I said, we cannot help you with that.
#807 [12:20] <tuintense> hahaha good answer
#808 [12:21] <tuintense> thanks again @galaxy_2Alex
#809 [12:21] <Galaxy_2Alex> tuintense, You're welcome, have a nice day.
#810 [12:22] * PauBer [PauBer@notlogged] has joined #minecrafthelp
#811 [12:22] <gustavo> meu minecreft ta dando esse erro ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 03/07/16 14:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Di
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#814 [12:24] <romeornbow> Hello, my desktop computer upgraded to Windows 10, and now my graphics drivers are not allowing Minecraft to run.
#815 [12:24] <romeornbow> I followed the instructions and pasted my dxdiag info here: http://paste.ubuntu.com/18405403/
#816 [12:25] <CubeTheThird> romeornbow, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#817 [12:25] <CubeTheThird> ??> romeornbow win/downgrade
#818 [12:25] <Absol> romeornbow: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#819 [12:26] <romeornbow> Okay, thanks. I will investigate those options. Have a great day!
#820 [12:27] <CubeTheThird> you too~
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#828 [12:34] <marco> help
#829 [12:35] <CubeTheThird> marco, with?
#830 [12:35] <AmyPower> mindcraft will not install because of problems with the graphics. I already deleted my windows 10 end got back to windows 7
#831 [12:35] <AmyPower> http://paste.ubuntu.com/18406063/
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#834 [12:35] <CubeTheThird> AmyPower, one moment
#835 [12:36] <CubeTheThird> AmyPower, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#837 [12:38] <valerie> please can someone help me, i cannot enter to minecraft even if i download everything okay.
#838 [12:38] <valerie> I says that i have to "update my graphics drivers" and i don't know what to do!!!
#839 [12:38] <CubeTheThird> valerie, do you have a dxdiag report?
#840 [12:39] <valerie> i don't know what do you mean but a made a "dxdiag" and i save it on my computer
#841 [12:40] <CubeTheThird> valerie, paste it onto http://paste.ubuntu.com and give the URL here.
#842 [12:40] <valerie> i already did it!
#843 [12:40] <CubeTheThird> valerie, then give the link to your paste here
#844 [12:40] <AmyPower> Cubethethird, i am downloading now, thank yoy so much
#845 [12:40] <valerie> do you refer to this link? http://paste.ubuntu.com/18406202/
#846 [12:41] <CubeTheThird> valerie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#847 [12:41] <valerie> how can i get a new graphics card?
#848 [12:42] <CubeTheThird> valerie, you can get one from a computer hardware store, or stores online
#849 [12:42] <AmyPower> The link i got unfortunatly does not work
#850 [12:42] <CubeTheThird> AmyPower, why not? what happens?
#851 [12:42] <AmyPower> sorry think my computer is getting slow. now i can download:)
#852 [12:42] <valerie> and it is free?
#853 [12:43] <CubeTheThird> valerie, no graphics cards are not free
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#855 [12:43] <valerie> well thank you so much, so i think i will have to downgrade to windows 7
#856 [12:43] * zkxs [zkxs@notlogged] has quit. (Remote host closed the connection)
#857 [12:43] <valerie> but, how can i make it? can you help me with that?
#858 [12:44] <CubeTheThird> valerie, how long ago did you upgrade to windows 10?
#859 [12:44] <valerie> 2 months or maybe 3 ago
#860 [12:44] <valerie> not to much time
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#862 [12:44] <CubeTheThird> valerie, since it was more than 1 month ago, you will have to reinstall windows 7 from a disc or a backup
#863 [12:44] <AmyPower> i did a downgrade to windows 7 this afternoon and now doing what CubeTheThird says
#864 [12:45] <valerie> AmyPower How did you made it?
#865 [12:46] <AmyPower> Valerie are you dutch:)
#866 [12:46] <valerie> no, but can you tell me how you did it?
#867 [12:47] <valerie> what is a bakup? CubeTheThird?
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#870 [12:47] <valerie> sorry for being so upset, but I really want to play
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#872 [12:47] <CubeTheThird> valerie, as in, you backed up your system onto an external drive, or onto discs
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#875 [12:49] <valerie> well thank you so much, i will try to fix it! thank you again!
#876 [12:50] <marco> soy argentino no entiendo englesh
#877 [12:50] <valerie> soy latina igual(:
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#879 [12:50] <marco> a bueno
#880 [12:50] <CubeTheThird> ?? lang/es
#881 [12:50] <Absol> lang/es: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#882 [12:51] <valerie> allright, sorry
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#889 [12:58] <Nyx82> when i get on minecraft and get on a server it crashes. it keeps doing this over and over
#890 [12:58] <CubeTheThird> Nyx82, do you get a crash report?
#891 [12:59] * DaveCZ_PvP [DaveCZ_PvP@notlogged] has quit. (Client Quit)
#892 [12:59] <Nyx82> At the moment no. mine kept doing it and now my daughters is doing it and she is not with me right now. she just called me and said that everytime she gets on and gets in a server it just crashes. before we changed the version and that worked but its not working this time
#893 [13:00] <CubeTheThird> Nyx82, in the game's video settings, turn off the VBOs setting
#894 [13:00] * XxFreekillerxX [XxFreekillerxX@notlogged] has joined #minecrafthelp
#895 [13:00] <Nyx82> ok i'll have her try that and see if that helps
#896 [13:00] <Nyx82> thank you
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#898 [13:00] <Nyx82> if not i'll see if she gets a crash report and i'll come back
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#901 [13:06] * WenFuutje [WenFuutje@notlogged] has joined #minecrafthelp
#902 [13:07] <WenFuutje> Hello, if you dont have your transaction ID anymore. How can you find it then?
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#906 [13:11] * Luigi8008 [Luigi8008@notlogged] has joined #minecrafthelp
#907 [13:11] <_44trent3> no matter what i do, minecraft refuses to a different version of the java runtime
#908 [13:11] * Amr [Amr@notlogged] has joined #minecrafthelp
#909 [13:12] <_44trent3> only the one the launcher came with
#910 [13:12] <Luigi8008> Someone know how i can won a minecon cape 2016?
#911 [13:12] <_44trent3> i'm on os x, and i'm trying to use the java runtime in "/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin"
#912 [13:12] <Amr> hi
#913 [13:12] <Galaxy_2Alex> Luigi8008, You can't.
#914 [13:12] <Galaxy_2Alex> WenFuutje, When did you buy Minecraft and what payment method did you use?
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#916 [13:13] <Luigi8008> how i won minecon cape?
#917 [13:13] <Galaxy_2Alex> _44trent3, Use the legacy launcher: http://launcher.mojang.com/download/Minecraft_legacy.dmg
#918 [13:13] <Galaxy_2Alex> Luigi8008, You can't.
#919 [13:13] <Galaxy_2Alex> Luigi8008, You can only get a Minecon cape by attending Minecon.
#920 [13:13] <Galaxy_2Alex> Amr, Hello
#921 [13:13] <Amr> i need, help when i try to downlode minecraft and i press on it it says cant downlode minecraft What do i do
#922 [13:14] <Galaxy_2Alex> Amr, What is the exact error message?
#923 [13:14] <_44trent3> shouldn't i remove the old launcher then?
#924 [13:14] <Galaxy_2Alex> _44trent3, Yes.
#925 [13:14] <Amr> well on my desktop it does not give me a massge
#926 [13:15] <_44trent3> and how do i go about that?
#927 [13:15] <Amr> all it says is "minecraft can not be downloded right now please downlode later"
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#930 [13:16] <Galaxy_2Alex> _44trent3, Try to run the original installer and see if you can Uninstall it with that: https://launcher.mojang.com/download/Minecraft.dmg
#931 [13:16] <Galaxy_2Alex> Amr, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#932 [13:17] <Amr> ok
#933 [13:17] <WenFuutje> Oh no, a friend of mine. She doesnt known her transaction ID anymore
#934 [13:18] <Galaxy_2Alex> WenFuutje, There is a way to recover it, yes, all options are listed on here:
#935 [13:18] <Galaxy_2Alex> ??> WenFuutje account/trans-id
#936 [13:18] <Absol> WenFuutje: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#937 [13:18] * amr_ [amr_@notlogged] has joined #minecrafthelp
#938 [13:18] <WenFuutje> Oh okay, Thanks fir helping :)
#939 [13:18] <amr_> am now on my desktop
#940 [13:18] <amr_> what was the link you gave me
#941 [13:19] <Galaxy_2Alex> amr_, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exeTry the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#942 [13:19] <amr_> thx
#943 [13:19] <Galaxy_2Alex> amr_, Sorry, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#944 [13:20] <_44trent3> Galaxy_2Alex: the original file i installed minecraft with does not let me do that
#945 [13:20] <Galaxy_2Alex> _44trent3, It should be in your installed programs list then.
#946 [13:20] <_44trent3> i just want the original minecraft entry removed from launchpad.
#947 [13:20] <_44trent3> so i just need to figure out where Minecraft.app is
#948 [13:21] <amr_> when i try to run it just opens a page and it says this:
#949 [13:21] <amr_> i cant copy and past it
#950 [13:21] <Galaxy_2Alex> amr_, Please type it.
#951 [13:22] * Luigi8008 [Luigi8008@notlogged] has quit. (Ping timeout: 195 seconds)
#952 [13:22] <amr_> ok
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#955 [13:22] <_44trent3> there, i just removed Minecraft.app from /Applications
#956 [13:22] <_44trent3> no launchpad entry, good enough for me
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#959 [13:22] <WenFuutje> Sorry, i couldt find it Galaxy_2Alex
#960 [13:23] <Galaxy_2Alex> WenFuutje, How so?
#961 [13:23] <amr_> the page just talks about the system
#962 [13:23] <WenFuutje> How do i need to find it?
#963 [13:23] * cyvax [cyvax@notlogged] has joined #minecrafthelp
#964 [13:23] <_44trent3> "The application Minecraft cannot be opened"
#965 [13:23] <amr_> nvm it worked
#966 [13:23] <_44trent3> i presume i also need jdk then
#967 [13:23] <Galaxy_2Alex> WenFuutje, http://help.mojang.com/customer/portal/articles/361380
#968 [13:23] <Galaxy_2Alex> WenFuutje, I can give you more detailed information, but I need payment time and payment method for that.
#969 [13:24] <Galaxy_2Alex> _44trent3, You need to have Java installed for it to work.
#970 [13:24] <WenFuutje> I did, but it doesnt say anything about that
#971 [13:24] <_44trent3> i have jre, mac is weird in the fact i also needs jdk
#972 [13:24] <_44trent3> i think mac jdk has JRE with it, no?
#973 [13:24] <_44trent3> ...
#974 [13:24] <WenFuutje> What do you mean?
#975 [13:25] <_44trent3> jdk comes packaged with a runtime too, right>
#976 [13:25] <Galaxy_2Alex> _44trent3, I am not sure on OSX.
#977 [13:25] <Galaxy_2Alex> WenFuutje, You're trying to find the transaction ID for a friend of yours, correct?
#978 [13:25] <WenFuutje> Yes
#979 [13:26] * romeornbow [romeornbow@notlogged] has quit. (Ping timeout: 195 seconds)
#980 [13:26] <WenFuutje> She tried everything but it doesnt work
#981 [13:26] <cyvax> My minecraft crash some second / minute after the launch, Problematic frame: # C [ltc_game64-114279.dll+0x6daaa]
#982 [13:26] <Galaxy_2Alex> WenFuutje, Define "everything".
#983 [13:26] <Galaxy_2Alex> ??> cyvax launcher/game-output
#984 [13:26] <Absol> cyvax: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#985 [13:26] <Absol> cyvax: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#986 [13:26] <_44trent3> now i've really screwed everything up
#987 [13:27] <_44trent3> ...but java -version works fine from the command line...
#988 [13:27] <WenFuutje> She changed her password/email but she didnt got a email. She looked in her spam/junk. And then i found the thing. But she doesnt know her transaction ID,
#989 [13:28] <Galaxy_2Alex> WenFuutje, This page shows the methods of recovering the transaction ID: http://help.mojang.com/customer/portal/articles/361380
#990 [13:28] <Galaxy_2Alex> WenFuutje, It requires her to know when she bought the game and what payment method she used.
#991 [13:29] <Galaxy_2Alex> ??> _44trent3 java/1.8
#992 [13:29] <Absol> _44trent3: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#993 [13:29] <amr_> i downloded it but when i press play this comes up:
#994 [13:29] <amr_> [14:28:37] [Client thread/INFO]: Setting user: Rainbowslime190 [14:28:42] [Client thread/INFO]: LWJGL Version: 2.9.4 [14:28:43] [Client thread/INFO]: Reloading ResourceManager: Default [14:28:45] [Sound Library Loader/INFO]: Starting up SoundSystem... [14:28:45] [Thread-5/INFO]: Initializing LWJGL OpenAL [14:28:45] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) [14:28:50] [Thr
#995 [13:29] <cyvax> Absol : Crash : http://paste.ubuntu.com/18409012/
#996 [13:29] <Galaxy_2Alex> ??> amr_ paste
#997 [13:29] <Absol> amr_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#998 [13:29] <_44trent3> But I have it installed!
#999 [13:29] <_44trent3> java -version reports 1.8.0_90
#1000 [13:29] <Galaxy_2Alex> ??> cyvax win/dxdiag
#1001 [13:29] <Absol> cyvax: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1002 [13:29] <WenFuutje> Oh okay, i will tell her. Thanks!
#1003 [13:30] <_44trent3> Java(TM) SE Runtime Environment (build 1.8.0_91-b14)
#1004 [13:30] <amr_> what do i do
#1005 [13:30] <Galaxy_2Alex> ??> _44trent3 mac/reinst
#1006 [13:30] <Absol> _44trent3: You may need to reinstall the locally installed files that Minecraft puts into place.
#1007 [13:30] <Absol> _44trent3: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1008 [13:30] <cyvax> Absol : okay thanks ^^
#1009 [13:30] <Galaxy_2Alex> Absol, Follow the instructions Absol gave you starting with your Username.
#1010 [13:30] <amr_> [14:28:37] [Client thread/INFO]: Setting user: Rainbowslime190 [14:28:42] [Client thread/INFO]: LWJGL Version: 2.9.4 [14:28:43] [Client thread/INFO]: Reloading ResourceManager: Default [14:28:45] [Sound Library Loader/INFO]: Starting up SoundSystem... [14:28:45] [Thread-5/INFO]: Initializing LWJGL OpenAL [14:28:45] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) [14:28:50] [Thr
#1011 [13:30] <amr_> this is what it says
#1012 [13:30] <_44trent3> git.io/rmc has been moved permanetly
#1013 [13:30] <Galaxy_2Alex> amr_, No.
#1014 [13:30] <amr_> what?
#1015 [13:31] <_44trent3> that URL is dead, curl won't work on it
#1016 [13:31] <Galaxy_2Alex> _44trent3, Use this one: https://gist.githubusercontent.com/anonymous/d066ecea90f5afedf586/raw/0d28c9e28a0423b79e4e5383e4bb2a826039b41c/minecraft-reinst.sh
#1017 [13:31] <Galaxy_2Alex> ??> amr_ paste
#1018 [13:31] <Absol> amr_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1019 [13:31] <Galaxy_2Alex> amr_, You cannot paste walls of text in here...
#1020 [13:31] <amr_> oh sorry
#1021 [13:31] <amr_> but what do i do
#1022 [13:31] <Galaxy_2Alex> ??> amr_ paste
#1023 [13:31] <Absol> amr_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1024 [13:32] <Galaxy_2Alex> amr_, Follow the instructions Absol just gave you.
#1025 [13:32] <_44trent3> still can't be opened
#1026 [13:33] <_44trent3> and yet I have java installed
#1027 [13:33] <amr_> i already did that but what do i do after
#1028 [13:33] <cyvax> absol : dxdiag : http://paste.ubuntu.com/18409230/
#1029 [13:33] <_44trent3> java -version works fine
#1030 [13:33] <amr_> what do i do after
#1031 [13:33] <_44trent3> all the java command run, but the question is; where?
#1032 [13:33] <Galaxy_2Alex> amr_, Please give us the link to the paste, just like the instructions tell you to do.
#1033 [13:33] <_44trent3> where is it executing from
#1034 [13:34] <amr_> http://paste.ubuntu.com/18409240/
#1035 [13:34] <_44trent3> how do i set my java home?
#1036 [13:34] <Galaxy_2Alex> ??> amr_ gpu/intel/ig4
#1037 [13:34] <Absol> amr_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1038 [13:34] <Absol> amr_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1039 [13:34] <Galaxy_2Alex> _44trent3, https://www.google.at/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=set%20java_home%20mac
#1040 [13:34] <Galaxy_2Alex> _44trent3, I#m not trying to mock you, Google is fairly handy with instructions.
#1041 [13:35] <Galaxy_2Alex> *I'm
#1042 [13:35] <Galaxy_2Alex> cyvax, One moment
#1043 [13:36] <Galaxy_2Alex> cyvax, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1044 [13:38] <cyvax> Galaxy_2Alex ok
#1045 [13:38] <_44trent3> my JAVA_HOME is set, minecraft still can't be opened
#1046 [13:39] <Galaxy_2Alex> _44trent3, Try to reinstall Java.
#1047 [13:39] <_44trent3> it's set to "/Library/Java/JavaVirtualMachines/jdk1.8.0_91.jdk/Contents/Home"
#1048 [13:39] <_44trent3> I've tried reinstalling 3 times now, i don't understand
#1049 [13:39] <_44trent3> THERE HAS TO BE A WORKING SOLUTION NOT SOME REINSTALL 8000 TIMES BULLCRAP
#1050 [13:40] * Snia [Snia@notlogged] has joined #minecrafthelp
#1051 [13:40] <Galaxy_2Alex> _44trent3, Please keep it civil. I'm not a OSX person myself, so offering support is a bit more difficult.
#1052 [13:40] <amr_> am sorry am not good with computers but how does a video card work
#1053 [13:41] <WenFuutje> Hello, im back. Uhm.. my friend used a credit card but it says only about Skrill
#1054 [13:41] <Galaxy_2Alex> ??> WenFuutje account/trans-id/skrill
#1055 [13:41] <Absol> WenFuutje: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1056 [13:41] <Absol> WenFuutje: If you need to recover your transaction ID from this service, call or email (choose I do not have a Skrill account yet) here: https://help.skrill.com/en/ContactSkrill
#1057 [13:41] <amr_> am sorry am not good with computers but how does a video card work
#1058 [13:41] <Galaxy_2Alex> amr_, That is beyond our area of competence, sorry.
#1059 [13:42] <Galaxy_2Alex> amr_, Please contact a professional about further assistance.
#1060 [13:42] <Snia> hello when i try to logmin on a minecraft server it crach why???
#1061 [13:42] <amr_> oh ok
#1062 [13:42] <Galaxy_2Alex> ??> Snia launcher/game-output
#1063 [13:42] <Absol> Snia: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1064 [13:42] <Absol> Snia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1065 [13:42] <_44trent3> want to hear something ridiculous?
#1066 [13:42] <_44trent3> it wasn't java
#1067 [13:42] <_44trent3> it was the legacy launcher not being signed
#1068 [13:43] <Snia> ok i gonna do it now
#1069 [13:43] <Galaxy_2Alex> _44trent3, Hm alright, does it work now?
#1070 [13:44] <amr_> but now am trying the older version which is 1.7.2 and lower
#1071 [13:45] <amr_> http://paste.ubuntu.com/18409851/
#1072 [13:45] <amr_> this comes up
#1073 [13:45] <amr_> http://paste.ubuntu.com/18409851/
#1074 [13:45] <Galaxy_2Alex> ??> amr_ scold/repeat
#1075 [13:45] <Absol> amr_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1076 [13:45] <Absol> amr_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1077 [13:46] <Galaxy_2Alex> ??> amr_ win/reinst
#1078 [13:46] <Absol> amr_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1079 [13:46] <Snia> and a nother question some times all my servers delite i dont do enything
#1080 [13:46] <Absol> amr_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1081 [13:46] <amr_> sorry i will not do it again
#1082 [13:46] <Galaxy_2Alex> Snia, That is a known issue, yes.
#1083 [13:46] <Galaxy_2Alex> amr_, You will have to if you want your game to work.
#1084 [13:46] <WenFuutje> My friend said, she doesnt use Skrill. And she doenst now what it is
#1085 [13:47] <cyvax> Galaxy_24Alex : It is good, me does not understand, I had the same driver but thank you ^^
#1086 [13:47] * Little_HayleyB [Little_HayleyB@notlogged] has joined #minecrafthelp
#1087 [13:47] <amr_> what i did not say that
#1088 [13:48] <Galaxy_2Alex> amr_, Oh sorry, thought you mean you were not going to reinstall the game.
#1089 [13:48] <Galaxy_2Alex> WenFuutje, Did she buy the game between 2011 and December 2013?
#1090 [13:48] <amr_> who is that his name is the samething as me i did not say i will not do it again
#1091 [13:48] <Galaxy_2Alex> ??> amr_ win/reinst
#1092 [13:48] <Absol> amr_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1093 [13:48] <Absol> amr_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1094 [13:48] <Galaxy_2Alex> amr_, Follow the instructions Absol just gave you.
#1095 [13:48] <amr_> i know i will
#1096 [13:49] <Little_HayleyB> I downgraded my desktop but the minecraft still won't work tell me what i should do about it
#1097 [13:49] <Galaxy_2Alex> ??> Little_HayleyB win/dxdiag
#1098 [13:49] <Absol> Little_HayleyB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1099 [13:49] <WenFuutje> She bought her mc account between 2011 and 2013
#1100 [13:49] <_44trent3> it didn't run still
#1101 [13:50] <_44trent3> something wrong with the thing
#1102 [13:50] <_44trent3> java -jar launcher.jar from the minecraft directory worked fine though
#1103 [13:50] <Galaxy_2Alex> WenFuutje, Then Skrill was used as the payment processing service, they will have the transaction ID if you can give them the information they need. She'll need to contact them about it.
#1104 [13:51] <WenFuutje> Okay, Thanks again!
#1105 [13:51] <Snia> the clock here is like 1 on night is it ok if i come back to morrow
#1106 [13:51] <Little_HayleyB> i follwed the dicrections already but it still won't work
#1107 [13:52] <Galaxy_2Alex> Little_HayleyB, Please give us the link to the paste
#1108 [13:52] <Galaxy_2Alex> Snia, Okay, have a nice evening.
#1109 [13:53] <Galaxy_2Alex> WenFuutje, You're welcome, have a nice day
#1110 [13:53] <WenFuutje> You too :)
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#1113 [13:54] * Waynebow123 [Waynebow123@notlogged] has joined #minecrafthelp
#1114 [13:54] <adamon> I have forgotten how to turn on the little map that shows you a small like minimap when walking.
#1115 [13:54] <adamon> Anyone know how to do this xD
#1116 [13:55] <Galaxy_2Alex> adamon, There is a map you can craft.
#1117 [13:55] <Waynebow123> My laptop will not load up Minecraft because there is an error in my driver? I attempted to update it but there was an error when I tried. Here is the pastebin of my DxDiag: http://paste.ubuntu.com/18410268/
#1118 [13:55] <Galaxy_2Alex> adamon, Anything else is done with a map.
#1119 [13:55] <Galaxy_2Alex> *mod
#1120 [13:56] <adamon> @Galaxy, Yes I understand the Map I can craft but I used to not use a mod and it would have a map like thing that would show factions area while I walked and etc
#1121 [13:56] <Galaxy_2Alex> adamon, We do not support mods here, sorry.
#1122 [13:56] <amr_> i did what he told me and it is loading hopefully it works
#1123 [13:56] <adamon> >_>
#1124 [13:57] <Galaxy_2Alex> _44trent3, I honestly don't know, it may be a more in-depth technical issue with your system.
#1125 [13:57] <phroa> what you're thinking of is the factions automap, which is definitely not vanilla
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#1127 [13:58] <adamon> @phroa omg yes the /f map command
#1128 [13:58] <adamon> ty
#1129 [13:58] <adamon> im so done with myself xD
#1130 [13:58] * Lem_n [Lem_n@notlogged] has joined #minecrafthelp
#1131 [13:58] <Lem_n> Galaxy_2Alex: -chan!
#1132 [13:58] <Lem_n> Galaxy_2Alex: you cant belive i made it :OOOOOO
#1133 [13:58] * WenFuutje [WenFuutje@notlogged] has quit. (Ping timeout: 195 seconds)
#1134 [13:59] <Galaxy_2Alex> Lem_n, SO does it work now?
#1135 [13:59] <Galaxy_2Alex> *So
#1136 [13:59] <Lem_n> Galaxy_2Alex: it did everything again and then my gf said i should check for hidden folders
#1137 [13:59] <Lem_n> Galaxy_2Alex: so i did that and i found all the evil things :OOOOO
#1138 [14:00] <Waynebow123> My laptop will not load up Minecraft because there is an error in my driver? I attempted to update it but there was an error when I tried. Here is the pastebin of my DxDiag: http://paste.ubuntu.com/18410268/
#1139 [14:00] <Galaxy_2Alex> Lem_n, Ah, alright.
#1140 [14:00] <Galaxy_2Alex> Waynebow123, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1141 [14:00] <heyitszoe63> My computer is letting me log into Minecraft but not letting me play so, I created the dxdiag report http://paste.ubuntu.com/18410102/
#1142 [14:00] <Lem_n> Galaxy_2Alex: and it works now :OOO ALEX i really have to thank you youre such a nice person <3 i really wish the best for you buddy
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#1144 [14:01] <Little_HayleyB> how do you change the graphic card
#1145 [14:01] <Galaxy_2Alex> Lem_n, Alright, that will actually help future support cases.
#1146 [14:01] <Galaxy_2Alex> Lem_n, So thank you too, and you're welcome.
#1147 [14:01] * adamon [adamon@notlogged] has quit. (Ping timeout: 195 seconds)
#1148 [14:01] <Galaxy_2Alex> Little_HayleyB, We cannot help you with that, sorry.
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#1150 [14:01] <Galaxy_2Alex> heyitszoe63, One moment
#1151 [14:01] <Lem_n> can we maybe play someday together?
#1152 [14:02] * eddyly [eddyly@notlogged] has joined #minecrafthelp
#1153 [14:02] <Little_HayleyB> but i still can't play mincraft
#1154 [14:02] <Galaxy_2Alex> Lem_n, I'm pretty busy all the time sadly :S
#1155 [14:02] <Galaxy_2Alex> Little_HayleyB, Oh.
#1156 [14:02] <Galaxy_2Alex> Little_HayleyB, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#1157 [14:02] <Galaxy_2Alex> Little_HayleyB, Please give us the link to your DxDiag.
#1158 [14:02] <Lem_n> Galaxy_2Alex: hm okey i wish you all my luck cu <3
#1159 [14:03] <Little_HayleyB> i can't it won't let me
#1160 [14:03] <Galaxy_2Alex> Little_HayleyB, What happens if you try?
#1161 [14:03] <Galaxy_2Alex> heyitszoe63, Remove the launcher you currently have, and install this one: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1162 [14:03] <Little_HayleyB> i did try it won't work still
#1163 [14:04] <Galaxy_2Alex> Little_HayleyB, You need to paste the link to the paste you created into this chatroom.
#1164 [14:04] <Galaxy_2Alex> Little_HayleyB, So I can offer you further assistance.
#1165 [14:04] <Galaxy_2Alex> ??> Little_HayleyB win/dxdiag
#1166 [14:04] <Absol> Little_HayleyB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1167 [14:05] * einsteinz [einsteinz@notlogged] has joined #minecrafthelp
#1168 [14:05] <Little_HayleyB> i did
#1169 [14:05] <einsteinz> hello
#1170 [14:05] * Waynebow123 [Waynebow123@notlogged] has quit. (Ping timeout: 195 seconds)
#1171 [14:05] <Galaxy_2Alex> einsteinz, Hello.
#1172 [14:05] <einsteinz> hello
#1173 [14:05] <einsteinz> o
#1174 [14:05] <Galaxy_2Alex> Little_HayleyB, You need to put the link (URL) into this chatroom!
#1175 [14:05] <Little_HayleyB> oh ok
#1176 [14:05] * bamajoe411 [bamajoe411@notlogged] has quit. (Read error: Connection reset by peer)
#1177 [14:06] <Little_HayleyB> (URL)
#1178 [14:06] <einsteinz> i want to ad more types of tnt into my realm mode can i do that
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#1180 [14:06] * Lem_n [Lem_n@notlogged] has quit. (Ping timeout: 195 seconds)
#1181 [14:06] <Galaxy_2Alex> einsteinz, No, you can't as mods are not supported on Realms.
#1182 [14:06] <einsteinz> not sure
#1183 [14:06] <Galaxy_2Alex> Little_HayleyB, No, the link (URL) to the paste you created with the instructions Absol gave you.
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#1186 [14:08] <einsteinz> do i make a new world,want to play with the new tnt ....the revolution
#1187 [14:08] * Amr [Amr@notlogged] has quit. (Ping timeout: 195 seconds)
#1188 [14:08] <einsteinz> no help
#1189 [14:08] <Galaxy_2Alex> einsteinz, There is no new TNT in the regular version of the game.
#1190 [14:09] <Galaxy_2Alex> einsteinz, And like I already said, mods are not supported on Minecraft Realms.
#1191 [14:09] <einsteinz> not enough bang
#1192 [14:09] <Little_HayleyB> (URL)
#1193 [14:09] <Galaxy_2Alex> Little_HayleyB, The URL should look similar to this: http://paste.ubuntu.com/12345678
#1194 [14:09] <einsteinz> so what world should i be in??????
#1195 [14:09] <heyitszoe63> Galaxy_2Alex Thank you :)
#1196 [14:09] <Galaxy_2Alex> heyitszoe63, Did it work?
#1197 [14:10] <Galaxy_2Alex> einsteinz, Sorry, what are you refering to?
#1198 [14:11] <einsteinz> where i can play wiyh tnt
#1199 [14:11] <einsteinz> all
#1200 [14:11] <Galaxy_2Alex> einsteinz, You will need to install mods, which we don't support here.
#1201 [14:11] <einsteinz> i need a server
#1202 [14:11] <einsteinz> ?
#1203 [14:11] <Galaxy_2Alex> einsteinz, No.
#1204 [14:12] <einsteinz> what do i need to do
#1205 [14:12] <einsteinz> ?
#1206 [14:12] <Galaxy_2Alex> einsteinz, http://google.com
#1207 [14:12] <einsteinz> LOL
#1208 [14:12] <einsteinz> thanks i m a geek
#1209 [14:12] <Galaxy_2Alex> einsteinz, I am serious, we are not your personal search engine.
#1210 [14:13] <Galaxy_2Alex> einsteinz, This is Minecraft Tech Support.
#1211 [14:13] * Inspect0r [Inspect0r@notlogged] has joined #minecrafthelp
#1212 [14:13] <Little_HayleyB> how do you update the graphic driver
#1213 [14:13] <einsteinz> i know ..thanks for your sharing ..i understand
#1214 [14:13] <Inspect0r> Same question
#1215 [14:13] <Galaxy_2Alex> Little_HayleyB, By giving us the link the the URL.
#1216 [14:13] <Galaxy_2Alex> Inspect0r, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1217 [14:13] <Inspect0r> http://paste.ubuntu.com/18411147/
#1218 [14:14] <Inspect0r> Thats it right ther
#1219 [14:14] <Galaxy_2Alex> Little_HayleyB, This is how it should be ^
#1220 [14:14] <Galaxy_2Alex> Inspect0r, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1221 [14:14] * Manface99 [Manface99@notlogged] has joined #minecrafthelp
#1222 [14:14] <Manface99> Hello?
#1223 [14:15] <Galaxy_2Alex> Manface99, Hello.
#1224 [14:15] <Manface99> I am having this weird problem with my minecraft, i can only be on title screen
#1225 [14:15] <Manface99> then when i join a server or wold it brings me back to launcher
#1226 [14:16] <Galaxy_2Alex> ??> Manface99 launcher/game-output
#1227 [14:16] <Absol> Manface99: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1228 [14:16] <Absol> Manface99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1229 [14:16] <Manface99> it changes every time
#1230 [14:16] <Manface99> sometimes only 4 sentances, sometimes 4 essays worth
#1231 [14:17] <Galaxy_2Alex> Manface99, I need the full text after it crashed please.
#1232 [14:17] <Manface99> it dosent crash
#1233 [14:17] <Galaxy_2Alex> Manface99, I need that text anyway.
#1234 [14:17] <Little_HayleyB> I downgraded my desktop but the minecraft still won't work tell me what i should do about it
#1235 [14:17] <Manface99> it glitches, freaks out, then boom, if i can get an e-mail i will e-mail you a video,
#1236 [14:18] <Galaxy_2Alex> Little_HayleyB, I need your DxDiag. If you are unable to follow instructions, please ask someone to help you.
#1237 [14:18] <Galaxy_2Alex> Little_HayleyB, Here are the instructions again:
#1238 [14:18] <Galaxy_2Alex> ??> Little_HayleyB win/dxdiag
#1239 [14:18] <Absol> Little_HayleyB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1240 [14:18] <Manface99> bye
#1241 [14:18] <Galaxy_2Alex> Manface99, I need the text first please.
#1242 [14:18] <Galaxy_2Alex> Manface99, ...alright, bye.
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#1246 [14:21] <Little_HayleyB> ------------------
#1247 [14:22] <Galaxy_2Alex> Little_HayleyB, Please give us a link (an URL) to the paste you created using the instructions Absol gave you.
#1248 [14:23] <Little_HayleyB> ------------------------------------
#1249 [14:24] <Galaxy_2Alex> Little_HayleyB, Please don't spam.
#1250 [14:24] <Little_HayleyB> i have the online code for desktop
#1251 [14:24] <Galaxy_2Alex> Little_HayleyB, Please don't put it in here.
#1252 [14:25] <Galaxy_2Alex> ??> Little_HayleyB scold/directions/!
#1253 [14:25] <Little_HayleyB> i am not i'm just saying
#1254 [14:25] <Absol> Little_HayleyB: If you can't understand the directions, find someone who can to help you.
#1255 [14:25] <Little_HayleyB> bye
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#1257 [14:26] * Mata is now known as MattOfflineMc
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#1260 [14:29] <drear-pirate> everytime i try and join a game with my cousin it say xboxlive disconnected even though that is not the case please help this is extremely aggravating
#1261 [14:29] <HotDog_Maximum> Why no one has skin and my icon isn't minecraft icon
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#1265 [14:33] <ThreeZeroZeroZero> Hello
#1266 [14:34] <ThreeZeroZeroZero> i have problem
#1267 [14:34] <ThreeZeroZeroZero> i cant login to MineCraft
#1268 [14:34] <Galaxy_2Alex> ThreeZeroZeroZero, What happens when you try?
#1269 [14:35] <ThreeZeroZeroZero> it says incorrect email or password
#1270 [14:35] <ThreeZeroZeroZero> im sure its correct
#1271 [14:35] <ThreeZeroZeroZero> when i click on forgot password
#1272 [14:35] <Galaxy_2Alex> ThreeZeroZeroZero, How many times have you tried to log in?
#1273 [14:35] <ThreeZeroZeroZero> more than 10 times
#1274 [14:35] <ThreeZeroZeroZero> i've been waiting for 2 days maybe
#1275 [14:35] <Galaxy_2Alex> drear-pirate, You will have to contact X-Box Support on this issue.
#1276 [14:35] <Galaxy_2Alex> HotDog_Maximum, What is your Minecraft Username?
#1277 [14:35] <ThreeZeroZeroZero> im on a pc
#1278 [14:36] <Galaxy_2Alex> ??> ThreeZeroZeroZero login/throttle
#1279 [14:36] <Absol> ThreeZeroZeroZero: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1280 [14:36] <Absol> ThreeZeroZeroZero: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1281 [14:36] <drear-pirate> galexy_2Alex, thank you very much
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#1284 [14:36] <ThreeZeroZeroZero> when i click on forgot password it says we have sent u a link to reset ur password
#1285 [14:37] <ThreeZeroZeroZero> when i check my inbox i cant find anything
#1286 [14:37] <Galaxy_2Alex> ThreeZeroZeroZero, Wait three hours, then try to reset your password
#1287 [14:37] * eddyly [eddyly@notlogged] has quit. (Quit: Web client closed)
#1288 [14:37] <ThreeZeroZeroZero> How do i reset it?
#1289 [14:37] <ThreeZeroZeroZero> i've been waiting for 2 days
#1290 [14:37] <ThreeZeroZeroZero> nothing happend
#1291 [14:38] <Galaxy_2Alex> ThreeZeroZeroZero, Absol gave you the information you need.
#1292 [14:38] <ThreeZeroZeroZero> i know
#1293 [14:38] <ThreeZeroZeroZero> after waiting 3 hours
#1294 [14:38] <ThreeZeroZeroZero> i should click on Forgot Password
#1295 [14:38] <Galaxy_2Alex> ThreeZeroZeroZero, Ah, my bad.
#1296 [14:38] <ThreeZeroZeroZero> ?
#1297 [14:38] <Galaxy_2Alex> ThreeZeroZeroZero, Misread something
#1298 [14:39] <Galaxy_2Alex> ThreeZeroZeroZero, Contact Mojang with your transaction ID.
#1299 [14:39] <ThreeZeroZeroZero> oh
#1300 [14:39] <Galaxy_2Alex> ??> ThreeZeroZeroZero account/trans-id
#1301 [14:39] <Absol> ThreeZeroZeroZero: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1302 [14:39] <Galaxy_2Alex> ??> ThreeZeroZeroZero account/send-email
#1303 [14:39] <Absol> ThreeZeroZeroZero: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1304 [14:39] <Absol> ThreeZeroZeroZero: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1306 [14:40] <ThreeZeroZeroZero> I Dont have the Transaction ID
#1307 [14:40] <ThreeZeroZeroZero> They send it to your Email after purchasing the game right?
#1308 [14:40] <Galaxy_2Alex> ThreeZeroZeroZero, When did you buy Minecraft and what payment method did you use?
#1309 [14:40] <ThreeZeroZeroZero> i think 2012
#1310 [14:40] <ThreeZeroZeroZero> i used my debit card
#1311 [14:41] <Galaxy_2Alex> ??> ThreeZeroZeroZero account/trans-id/skrill
#1312 [14:41] <Absol> ThreeZeroZeroZero: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1313 [14:41] <Absol> ThreeZeroZeroZero: If you need to recover your transaction ID from this service, call or email (choose I do not have a Skrill account yet) here: https://help.skrill.com/en/ContactSkrill
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#1315 [14:42] <ThreeZeroZeroZero> i didnt use Skrill
#1316 [14:42] <ThreeZeroZeroZero> :(
#1317 [14:42] <ThreeZeroZeroZero> ..
#1318 [14:42] <Galaxy_2Alex> ThreeZeroZeroZero, It was the payment service for all transactions with debit and credit cards from 2011 to December 2013, so yes, you did use it.
#1319 [14:42] <ThreeZeroZeroZero> oh
#1320 [14:42] <ThreeZeroZeroZero> ill check
#1321 [14:45] <ThreeZeroZeroZero> What if i forgot my skrill acc
#1322 [14:46] <ThreeZeroZeroZero> ...
#1323 [14:46] <CubeTheThird> ThreeZeroZeroZero, that's when you click "I do not have a skrill account"
#1324 [14:47] <ThreeZeroZeroZero> well if i dont have a skrill account
#1325 [14:47] <ThreeZeroZeroZero> how do i see the TID
#1326 [14:47] <ThreeZeroZeroZero> Transaction id
#1327 [14:47] <CubeTheThird> ThreeZeroZeroZero, ... I just told you. Click on "I do not have a Skrill account yet"
#1328 [14:48] <CubeTheThird> ThreeZeroZeroZero, skrill was the company Mojang used to accept payments.
#1329 [14:48] <ThreeZeroZeroZero> oh
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#1331 [14:48] <ThreeZeroZeroZero> What category should i choose
#1332 [14:48] <ThreeZeroZeroZero> ..?
#1333 [14:48] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#1334 [14:48] <CubeTheThird> I would assume payments
#1335 [14:49] <ThreeZeroZeroZero> okay
#1336 [14:49] <ThreeZeroZeroZero> Problem with ..?
#1337 [14:49] <ThreeZeroZeroZero> What should i choose ?
#1338 [14:50] <ThreeZeroZeroZero> Guys
#1339 [14:50] <ThreeZeroZeroZero> u here
#1340 [14:51] <ThreeZeroZeroZero> Cube
#1341 [14:51] <ThreeZeroZeroZero> What should i choose
#1342 [14:52] <CubeTheThird> hold on
#1343 [14:52] <ThreeZeroZeroZero> okay
#1344 [14:53] <CubeTheThird> ThreeZeroZeroZero, ok choose Merchants -> Transactions and Reporting
#1345 [14:53] <ThreeZeroZeroZero> k
#1346 [14:54] <ThreeZeroZeroZero> should i write a message
#1347 [14:54] <CubeTheThird> well ya
#1348 [14:54] <ThreeZeroZeroZero> anything?
#1349 [14:55] <ThreeZeroZeroZero> What should i write
#1350 [14:55] <ThreeZeroZeroZero> i'd like to get my Minecraft transaction id ?
#1351 [14:56] <CubeTheThird> ThreeZeroZeroZero, ya tell them you are trying to recover your minecraft transaction ID, and include as much detail as you can about the date of purchase and method of payment used
#1352 [14:56] <ThreeZeroZeroZero> i know the year only
#1353 [14:57] <CubeTheThird> ThreeZeroZeroZero, be as specific as you can. They will probably ask you for more details in the future
#1354 [14:57] <ThreeZeroZeroZero> Should i send the ign and password and email ?
#1355 [14:57] <CubeTheThird> ThreeZeroZeroZero, you should NEVER give your passwords to ANYONE
#1356 [14:57] <CubeTheThird> ThreeZeroZeroZero, the email should be sufficient
#1357 [14:58] <ThreeZeroZeroZero> Okay
#1358 [14:58] <ThreeZeroZeroZero> should i send them my Credit Card number
#1359 [14:59] <CubeTheThird> ThreeZeroZeroZero, I'd recommend you don't send the number unless they ask for it
#1360 [14:59] <ThreeZeroZeroZero> okay
#1361 [15:00] <ThreeZeroZeroZero> so i just say that i used my credit card to buy mc ?
#1362 [15:00] <CubeTheThird> yes
#1363 [15:00] <ThreeZeroZeroZero> okay
#1364 [15:01] <ThreeZeroZeroZero> they will send their reply to My email?
#1365 [15:02] <CubeTheThird> I would imagine so
#1366 [15:02] <ThreeZeroZeroZero> okay Thanks Alot !
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#1368 [15:02] <ThreeZeroZeroZero> Cya
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#1375 [15:10] <NYYankees23> I need help whenever i press the play button in the minecraft launcher it brings up this: http://pastebin.com/S2xExGYM
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#1377 [15:12] <CubeTheThird> NYYankees23, do you have a dxdiag report?
#1378 [15:13] <NYYankees23> yes i think let me check
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#1382 [15:14] * al is now known as Guest71058
#1383 [15:14] <Guest71058> hi when ever i join a server my game crashes whats wrong
#1384 [15:14] <CubeTheThird> Guest71058, do you get a crash report?
#1385 [15:14] <Guest71058> yes i have it
#1386 [15:14] <NYYankees23> ok should i put it in pastebin the report?
#1387 [15:15] <NYYankees23> CubeTheThid, here http://pastebin.com/4Xkb7hFS
#1388 [15:16] <Guest71058> here it is http://paste.ubuntu.com/18414249/
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#1391 [15:17] <nacht> Hi, my Minecraft is crashing every 15 min. here's the Crashreport: http://paste.ubuntu.com/18414304/
#1392 [15:18] * ThreeZeroZeroZero [ThreeZeroZeroZero@notlogged] has quit. (Ping timeout: 195 seconds)
#1393 [15:18] <Guest71058> CubeTheThird here is the crash report http://paste.ubuntu.com/18414249/
#1394 [15:18] <CubeTheThird> Guest71058, it looks like you're using a broken texture pack
#1395 [15:18] <CubeTheThird> NYYankees23, one moment
#1396 [15:18] <CubeTheThird> nacht, one moment
#1397 [15:19] <nacht> yeah thanks a lot :D
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#1399 [15:19] <Guest71058> ok thanks i know whats wrong CubeTheThird
#1400 [15:19] <NYYankees23> yes thsnk you
#1401 [15:21] * nobody [nobody@notlogged] has joined #minecrafthelp
#1402 [15:21] <CubeTheThird> NYYankees23, try download and install http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=CPP27&fileId=3540947728&osCode=wt64a&productCode=inspiron-15-5559-laptop&languageCode=en&categoryId=VI
#1403 [15:21] <nobody> I don't know if its my cpu or ram that makes my game lag
#1404 [15:22] <CubeTheThird> nacht, according to your report, something called "Lavasoft" is breaking java
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#1406 [15:22] <nacht> hm okay. what can i do now? ._.
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#1410 [15:24] <CubeTheThird> nacht, what is lavasoft?
#1411 [15:24] <nacht> Don't know. I'm Googeling right now
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#1413 [15:25] <nacht> It says here: its an Adware. but some hours ago i did a test with malebytes.
#1414 [15:25] <CubeTheThird> nacht, ya looks like some kind of anti-virus. I'd recommend you remove it, and (if you so desire) install a more reputable anti-virus solution, such as Avast
#1415 [15:27] <nacht> hm I'll try out thank you. Now looking for the folder with Lavasoft inside. Hopefully deleting it will help
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#1418 [15:28] <Peyton> Every time I get onto a world/server my game crashes.
#1419 [15:28] <nacht> What's your renderdistance?
#1420 [15:28] <CubeTheThird> nacht, you should uninstall from the control panel
#1421 [15:28] <CubeTheThird> Peyton, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1422 [15:29] <nacht> Ehm CubeTheThird how does it work? xD
#1423 [15:29] <nacht> Don't even know what's a control panel is xD
#1424 [15:29] <Peyton> http://paste.ubuntu.com/18414840/
#1425 [15:30] <CubeTheThird> nacht, in the start menu, search "uninstall a program"
#1426 [15:30] <nacht> aaahh
#1427 [15:30] <nacht> yeah
#1428 [15:30] <nacht> its not installed like a programm
#1429 [15:30] <nacht> already looked there
#1430 [15:30] <CubeTheThird> nacht, ah ok. Did you look both under "lavasoft" and under "ad-aware" ?
#1431 [15:31] <CubeTheThird> Peyton, let's do a clean install of your game
#1432 [15:31] <nacht> yeah ._.
#1433 [15:31] <CubeTheThird> ??> Peyton win/reinst
#1434 [15:31] <Absol> Peyton: You may need to reinstall the locally installed files that Minecraft puts into place.
#1435 [15:31] <Absol> Peyton: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1436 [15:31] <Peyton> How do I do a clean restall?
#1437 [15:31] <Peyton> Okay, thanks.
#1438 [15:31] <CubeTheThird> nacht, try: http://www.lavasoftsupport.com/index.php?showtopic=28
#1439 [15:31] <nacht> CubeTheThird only found the lavasoft folder and deleted it
#1440 [15:32] <CubeTheThird> nacht, hmm ok. Let's have you do a different malware scan, just in case
#1441 [15:32] <CubeTheThird> ??> nacht av/adwcleaner
#1442 [15:32] <Absol> nacht: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1443 [15:32] <Absol> nacht: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1444 [15:33] <nacht> Will try, thank you Absol and CubeTheThird ;)
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#1446 [15:33] * NYYankees23 [NYYankees23@notlogged] has quit. (Ping timeout: 195 seconds)
#1447 [15:33] <Peyton> where do I find the Minecraft. directory?
#1448 [15:33] <CubeTheThird> Peyton, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1454 [15:41] <Guest65096> hello i could use a hand with a problem showing up on my minecraft loading screen
#1455 [15:43] <CubeTheThird> Guest65096, what problem?
#1456 [15:45] <Guest65096> it comes up as lack of updated graphic drivers and i don't know what to do
#1457 [15:46] * Peytonn [Peytonn@notlogged] has joined #minecrafthelp
#1458 [15:46] <Peytonn> I keep crashing every time, I get on a world/server.
#1459 [15:47] <Anna> ??> Peytonn launcher/crash-log
#1460 [15:47] <Absol> Peytonn: We need to see your crash log, which appears after a crash.
#1461 [15:47] <CubeTheThird> Guest65096, do you have a dxdiag report?
#1462 [15:47] <Absol> Peytonn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1463 [15:47] <Guest65096> i've tried that but it doesn't seem to work
#1464 [15:48] <Peytonn> http://paste.ubuntu.com/18415678/
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#1467 [15:50] <Anna> Peytonn: did you reinstall mknecraft?
#1468 [15:50] <Peytonn> No.
#1469 [15:50] <CubeTheThird> Guest65096, you have to give a link to your report here
#1470 [15:51] <Peytonn> How do you reinstall it?
#1471 [15:51] <Peytonn> If i reinstall it will it work?
#1472 [15:51] <CubeTheThird> Peytonn, I already told you how to reinstall it
#1473 [15:51] <CubeTheThird> Peytonn, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1474 [15:52] <Peytonn> Then what do I push?
#1475 [15:53] <CubeTheThird> Peytonn, that should have opened a folder
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#1478 [15:53] <Peytonn> What do I do when, the folder opens?
#1479 [15:54] <CubeTheThird> Peytonn, close the launcher, then delete everything in the folder except for the Saves folder
#1480 [15:55] * KingJ [KingJ@notlogged] has joined #minecrafthelp
#1481 [15:55] <KingJ> hello
#1482 [15:56] <KingJ> my minecraft is not working
#1483 [15:56] <KingJ> i think it might as something to do with me updating do win10
#1484 [15:56] <CubeTheThird> KingJ, what happens?
#1485 [15:57] <KingJ> well I try to run the game and it crashes
#1486 [15:57] <CubeTheThird> KingJ, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1487 [15:58] <KingJ> http://paste.ubuntu.com/18416152/
#1488 [15:58] <KingJ> there you go
#1489 [15:58] <CubeTheThird> KingJ, do you have a dxdiag report?
#1490 [15:58] * shawfrost2 [shawfrost2@notlogged] has joined #minecrafthelp
#1491 [15:59] <KingJ> i think i can get it
#1492 [15:59] <shawfrost2> Hi, I got some problem with the Pixel format.I already update the driiver.This is the pasta;ì:http://paste.ubuntu.com/18416160/
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#1494 [16:00] <CubeTheThird> KingJ, give a link to it here
#1495 [16:00] <CubeTheThird> shawfrost2, one moment
#1496 [16:00] <shawfrost2> kaykay
#1497 [16:00] <CubeTheThird> shawfrost2, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1498 [16:02] <KingJ> http://paste.ubuntu.com/18416316/
#1499 [16:02] <KingJ> here it is
#1500 [16:03] <CubeTheThird> KingJ, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1501 [16:04] <KingJ> thanks man
#1502 [16:04] * xola [xola@notlogged] has joined #minecrafthelp
#1503 [16:04] <KingJ> how do I downgrade to win7 ?
#1504 [16:04] * Mikeplays0967 [Mikeplays0967@notlogged] has joined #minecrafthelp
#1505 [16:05] <CubeTheThird> KingJ, how long ago did you upgrade windows?
#1506 [16:05] <KingJ> it was couple of weeks ago maybe
#1507 [16:05] <shawfrost2> Thank you, it's work
#1508 [16:06] <CubeTheThird> ??> KingJ win/downgrade
#1509 [16:06] <Absol> KingJ: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1510 [16:09] <KingJ> It doesnt let me to get back to my previous windows
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#1513 [16:11] <CubeTheThird> KingJ, that means you upgraded more than 1 month ago
#1514 [16:11] * c is now known as Guest44926
#1515 [16:11] <CubeTheThird> KingJ, in that case you'd have to reinstall windows 7 from a disc, or a backup
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#1517 [16:12] <Guest44926> it says i need to update my video card drivers
#1518 [16:13] <Guest44926> how can i just get to playing minecraft
#1519 [16:13] <CubeTheThird> Guest44926, do you have a dxdiag report?
#1520 [16:14] <Guest44926> i did what it said about the windows button and i did everything it said but its not fixing my minecraft
#1521 [16:15] <CubeTheThird> Guest44926, you have to give the link to your report here
#1522 [16:15] <Guest44926> how do i do that
#1523 [16:16] <CubeTheThird> Guest44926, did you paste it onto http://paste.ubuntu.com ?
#1524 [16:16] <Guest44926> past that to what?
#1525 [16:16] <Guest44926> paste it to what?
#1526 [16:17] <CubeTheThird> ??> Guest44926 win/dxdiag
#1527 [16:17] <Absol> Guest44926: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1528 [16:18] <Guest44926> i did that, but i didnt say anything to do with the link
#1529 [16:19] * heyitszoe63 [heyitszoe63@notlogged] has quit. (Ping timeout: 195 seconds)
#1530 [16:19] <Guest44926> http://paste.ubuntu.com/
#1531 [16:19] * Mikeplays0967_ [Mikeplays0967_@notlogged] has quit. (Ping timeout: 195 seconds)
#1532 [16:20] <Guest44926> http://paste.ubuntu.com/
#1533 [16:20] <CubeTheThird> Guest44926, you have to submit it with the 'paste!' button
#1534 [16:24] * SpaceWeed [SpaceWeed@notlogged] has joined #minecrafthelp
#1535 [16:25] <SpaceWeed> Anybody? I get a error message when launching Minecraft. "LoadLibrary failed with error -1073741795: (null)"
#1536 [16:25] <Guest44926> it showed up with a different page after i clicked paste, its different than what it should be, there is no past button the second time
#1537 [16:26] * KingJ [KingJ@notlogged] has quit. (Ping timeout: 195 seconds)
#1538 [16:27] <SpaceWeed> Guest44926, what paste website did u use?
#1539 [16:28] <SpaceWeed> Anybody? I get a error message when launching Minecraft. "LoadLibrary failed with error -1073741795: (null)"
#1540 [16:31] <xola> ??> SpaceWeed win/dxdiag
#1541 [16:31] <Absol> SpaceWeed: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1542 [16:35] <SpaceWeed> xola, the problem is that i'm helping a guy though minecraft forum. I went here to find a fix for him. I will ask for the dxdiag and go back soon :)
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#1544 [16:39] <SpaceWeed> Any knowledge about exit code 255?
#1545 [16:41] <KittyTrix> hi i need help my minecraft keeps crashing and i dont know how to fix it. i just got it as well so i dont know much about it,please if you could be of any assistance i would really appreciate it.
#1546 [16:42] <Extreme> SpaceWeed: It's best to send them here in that case.
#1547 [16:43] <KittyTrix> hello?
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#1550 [16:43] <xola> ??> KittyTrix ask
#1551 [16:43] <Absol> KittyTrix: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1552 [16:43] <Absol> KittyTrix: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1553 [16:43] <Extreme> SpaceWeed: That seems like an issue with Java not being able to load a library, I'm guessing it's not Windows based on the 255 exit code
#1554 [16:44] * Peytonn [Peytonn@notlogged] has quit. (Ping timeout: 195 seconds)
#1555 [16:45] <KittyTrix> please help my minecraft is crashing and im a noob so i dont know what to do!!
#1556 [16:45] <KittyTrix> if yours does this help me!!
#1557 [16:45] <xola> ??> KittyTrix win/dxdiag
#1558 [16:45] <Absol> KittyTrix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1559 [16:45] <SpaceWeed> Thanks, Extreme.
#1560 [16:46] <SpaceWeed> I'll take a look at it :)
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#1566 [16:48] <celbits504> oi
#1567 [16:48] <celbits504> meu mine bugou porcausa da textura
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#1571 [16:53] <MauricioUribe> i need help
#1572 [16:53] <kippenfreak> my to
#1573 [16:53] <MauricioUribe> necesito ayuda
#1574 [16:53] <MauricioUribe> no puedo instalar minecraft
#1575 [16:54] <MauricioUribe> marca error
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#1579 [16:56] <MauricioUribe> me aparece : Pixel Format Not Accelerated
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#1581 [16:56] <MauricioUribe> que hago?
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#1584 [16:57] <MauricioUribe> Pixel Format Not Accelerated .......http://paste.ubuntu.com/18418038/
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#1587 [17:00] <Jobi> I have a problem joining multiplayer. I crash the second I join. It says this. Completely ignored arguments: [--nativeLauncherVersion, 307] [16:47:03] [Client thread/INFO]: Setting user: jobiflapjack113 [16:47:03] [Client thread/INFO]: (Session ID is <censored>) [16:47:04] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:47:04] [Client thread/INFO]: Reloading ResourceManager: Default [16:47:06] [Sound Library Loader/INFO]: Starting up SoundSys
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#1590 [17:04] <Jobi> I have a problem joining multiplayer. I crash the second I join. It says this. Completely ignored arguments: [--nativeLauncherVersion, 307] [16:47:03] [Client thread/INFO]: Setting user: jobiflapjack113 [16:47:03] [Client thread/INFO]: (Session ID is <censored>) [16:47:04] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:47:04] [Client thread/INFO]: Reloading ResourceManager: Default [16:47:06] [Sound Library Loader/INFO]: Starting up SoundSys
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#1593 [17:08] <enes> selamun aleyküm
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#1596 [17:09] <enes> GameOutput(Demo) Crashreport hatası alıyorum
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#1598 [17:10] <enes> GameOutput (Demo) Crashreport hatası alıyorum
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#1603 [17:12] <Ed> my minecraft crashes when I enter a new world...I'm runing 32 bit windows 7
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#1612 [17:21] <amr> i have a proplem
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#1614 [17:22] <amr> i cant play minecraft when i press play it gives me a crash report
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#1616 [17:27] <arquitectonic> I need help with commands. What's the better way to disable "q" dropping (not death, just the button)
#1617 [17:28] <arquitectonic> Killing all posible items and giving it back to the player is too much
#1618 [17:30] <arquitectonic> The player has to get back any dropped item preserving its NBT data, just like the drop button doesn't exist.
#1619 [17:31] <urielsalis> arquitectonic, #commandblocks migth have some ideas but I dont think is possible
#1620 [17:31] <arquitectonic> (Sorry for my awful English)
#1621 [17:32] <urielsalis> arquitectonic, its pretty good, understood you perfectly
#1622 [17:32] * APOSTOLOS [APOSTOLOS@notlogged] has joined #minecrafthelp
#1623 [17:32] <arquitectonic> urielsalis I'm playing a map that does that, but it's a puzzle map that only gives a few restricted items
#1624 [17:35] <urielsalis> arquitectonic, probably thats why they can do it, they know all the items you have access to
#1625 [17:36] <urielsalis> arquitectonic, if you have the map you can try opening it and seeing how they do it
#1626 [17:36] <APOSTOLOS> HI , I HAVE MINECRAFT , BUT IS DEMO THIS TIME ,
#1627 [17:36] <urielsalis> ??> APOSTOLOS scold/shout
#1628 [17:36] <Absol> APOSTOLOS: There is no need to yell. The acoustics in here are wonderful.
#1629 [17:37] <arquitectonic> urielsalis i've been browsing NBTEdit for hours but i couldn't find any command block related to that mechanic
#1630 [17:37] <amr> i cant play minecraft when i press play it gives me a crash report
#1631 [17:37] <amr> who can help me
#1632 [17:37] <urielsalis> arquitectonic, not sure then, you can try making a thread in the forums
#1633 [17:37] <urielsalis> amr, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1634 [17:38] <APOSTOLOS> Can only play Minecraft demo
#1635 [17:38] <arquitectonic> urielsalis i will. Thank you ^^
#1636 [17:38] <urielsalis> APOSTOLOS, what is your username?
#1637 [17:38] * urielsalis tips hat
#1637 [17:38] <arquitectonic> Full euphoria.
#1638 [17:42] <APOSTOLOS> MY USERNAME IS : Maereax and password : IprI6r0sq6356g8b3t9pth6spo
#1639 [17:42] <amr> ---- Minecraft Crash Report ----
#1640 [17:42] <amr> oops sorry
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#1642 [17:42] <arquitectonic> Don't write your password here...
#1643 [17:43] <urielsalis> APOSTOLOS, you just posted your password in a public channell...
#1644 [17:43] <urielsalis> APOSTOLOS, reset your password now
#1645 [17:43] <urielsalis> amr, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#1646 [17:43] <Jon> i cant play MC
#1647 [17:43] * KayfabeDud [KayfabeDud@notlogged] has joined #minecrafthelp
#1648 [17:43] <urielsalis> Jon, what happens when you try?
#1649 [17:43] <amr> it is not letting me copy
#1650 [17:43] <KayfabeDud> hello, can some help me?
#1651 [17:43] <Jon> Completely ignored arguments: [--nativeLauncherVersion, 307] [15:31:08] [Client thread/INFO]: Setting user: LifenLiberty [15:31:13] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:31:14] [Client thread/INFO]: Reloading ResourceManager: Default [15:31:30] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:31:30] [Thread-5/INFO]: Initializing LWJGL OpenAL [15:31:30] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For
#1652 [17:44] <urielsalis> Jon, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#1653 [17:44] * KayfabeDud [KayfabeDud@notlogged] has quit. (Client Quit)
#1654 [17:44] <urielsalis> KayfabeDud, hi, just ask
#1655 [17:44] <urielsalis> that patience
#1656 [17:44] <amr> what do i do
#1657 [17:44] <urielsalis> amr, you can ctrl+a, then ctrl+c to copy it all
#1658 [17:46] <amr> it is not working it is not letting me
#1659 [17:46] <amr> it is not working
#1660 [17:46] <urielsalis> ??> amr win/edit
#1661 [17:46] <Absol> amr: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1662 [17:47] <Jon> done, i pasted it,
#1663 [17:47] <urielsalis> Jon, can you give me the link?
#1664 [17:47] <amr> but it is not letting me copy it
#1665 [17:48] <Jon> http://paste.ubuntu.com/18420560/
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#1667 [17:48] <urielsalis> amr, why not?
#1668 [17:48] * lucas [lucas@notlogged] has quit. (Client Quit)
#1669 [17:48] <urielsalis> Jon, can you copy the full log?
#1670 [17:49] <Jon> i did
#1671 [17:49] <urielsalis> Jon, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1672 [17:49] <arquitectonic> Just asking, why do you use paste.ubuntu.com instead of regular pastebin?
#1673 [17:50] <urielsalis> arquitectonic, pastebin has annoying ads
#1674 [17:50] <urielsalis> ??> arquitectonic pastebin
#1675 [17:50] <urielsalis> oh, deprecated warning, nice
#1676 [17:50] <urielsalis> arquitectonic, Please use ?? paste instead. Pastebin has started using ads that play sound without asking, and it is not ok.
#1677 [17:51] <arquitectonic> I didn't know, i always have an adblocker enabled. I haven't seen an ad in years
#1678 [17:51] <amr> ---- Minecraft Crash Report ----
#1679 [17:51] <urielsalis> arquitectonic, but most of the users that come here dont
#1680 [17:52] <arquitectonic> Yeah i agree i don't like ads. Thanks for the info
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#1683 [17:53] <Jon> i think its done
#1684 [17:54] <Jon> i pasted it
#1685 [17:54] <urielsalis> Jon, can you give me the link?
#1686 [17:54] <Jon> where is it?
#1687 [17:55] <urielsalis> Jon, your address bar
#1688 [17:55] <Jon> http://paste.ubuntu.com/18420775/
#1689 [17:55] <Jon> is that it?
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#1692 [17:59] <Jon> ??????????????????
#1693 [17:59] <urielsalis> Jon, turn VBO off
#1694 [17:59] <urielsalis> Jon, in options, video settings
#1695 [18:00] <arquitectonic> Acess violation outside java vm... looks like a problem with video drivers
#1696 [18:00] <Jon> VBO on my laptop or in minecraft?
#1697 [18:01] <arquitectonic> In Minecraft client
#1698 [18:01] <arquitectonic> Options, video settings
#1699 [18:02] <Jon> i get to "play" screen then i get
#1700 [18:02] <Jon> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:01:50] [Client thread/INFO]: Setting user: LifenLiberty [16:01:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:01:55] [Client thread/INFO]: Reloading ResourceManager: Default [16:01:58] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:01:58] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:01:58] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For
#1701 [18:03] <Jon> i dont get to the MC main menu
#1702 [18:03] <Jon> i dont get to click the play button,
#1703 [18:03] <arquitectonic> Before joining a server or world, in the title screen, there's an options button
#1704 [18:04] <Jon> i dont get to the title screen
#1705 [18:05] <Jon> i bought a new account and a new email, and it still doesnt work
#1706 [18:05] * arquitectonic [arquitectonic@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#1707 [18:05] <Jon> i restarted my PC
#1708 [18:06] <Jon> i deleted the registry too
#1709 [18:06] <Jon> i dont know what to do next
#1710 [18:06] <Jon> i think ive wiped everything,
#1711 [18:06] <Jon> drivers?
#1712 [18:08] <Jon> i got the newest version of java
#1713 [18:08] <Jon> im lost, normally i could figure this out
#1714 [18:09] <amr> http://paste.ubuntu.com/18421527/
#1715 [18:09] <amr> here you go
#1716 [18:10] <Jon> im on a new laptop windows 7 OEM 2.16x2 duo core
#1717 [18:10] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#1718 [18:11] <Jon> and what do i do with that?
#1719 [18:11] <Jon> i already have that
#1720 [18:12] <amr> no
#1721 [18:12] <amr> i need help too
#1722 [18:12] <amr> that is my problem
#1723 [18:12] <Jon> im wondering how diffucult it is to play minecraft
#1724 [18:12] <amr> you have never minecraft?
#1725 [18:13] <amr> you have never played minecraft?
#1726 [18:13] <Jon> ive been playing MC for years, my PC dies and i got a new laptop
#1727 [18:13] <amr> oh
#1728 [18:14] <Jon> i tried to start over and bought a new subscription and got a new email and it still doesnt work
#1729 [18:15] <Jon> so its not the CPU, not the account,
#1730 [18:15] <amr> oh
#1731 [18:15] <amr> ok
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#1733 [18:15] <amr> finelly someone can you help me
#1734 [18:16] <amr> http://paste.ubuntu.com/18421527/
#1735 [18:16] <amr> this is my problem
#1736 [18:17] * BruhWakeUp [BruhWakeUp@notlogged] has joined #minecrafthelp
#1737 [18:17] <Jon> well, it looks like we are in the same place
#1738 [18:18] <amr> oh
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#1740 [18:18] <Jon> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:01:50] [Client thread/INFO]: Setting user: LifenLiberty [16:01:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:01:55] [Client thread/INFO]: Reloading ResourceManager: Default [16:01:58] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:01:58] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:01:58] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For
#1741 [18:18] <Jon> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:01:50] [Client thread/INFO]: Setting user: LifenLiberty [16:01:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:01:55] [Client thread/INFO]: Reloading ResourceManager: Default [16:01:58] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:01:58] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:01:58] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For
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#1743 [18:18] <amr> no dont put it here
#1744 [18:18] <amr> you might git kicked
#1745 [18:18] <Jon> my bad
#1746 [18:19] <Jon> so what next?
#1747 [18:19] <amr> i dont know
#1748 [18:19] <amr> i am watting
#1749 [18:19] <amr> tpp
#1750 [18:19] <amr> too
#1751 [18:20] <BruhWakeUp> I Need help every time I go to launch Minecraft it says bad graphics card, so I click on fix problem and update my graphics and i still get the message how do I fix this problem?
#1752 [18:20] <amr> that is the same problem i have
#1753 [18:20] <Jon> do i get a refund for the new MC I bought?
#1754 [18:20] <BruhWakeUp> amr you have that problem too
#1755 [18:20] <Jon> yeah
#1756 [18:21] <amr> http://paste.ubuntu.com/18421527/
#1757 [18:21] <amr> this is what it says
#1758 [18:21] * Guest65096 [Guest65096@notlogged] has quit. (Ping timeout: 195 seconds)
#1759 [18:21] <Jon> why do i need two MC account? one that works and another that doesmt?
#1760 [18:21] <BruhWakeUp> same http://paste.ubuntu.com/18421814/
#1761 [18:22] <amr> sell it '_"
#1762 [18:22] <amr> "_"
#1763 [18:22] <BruhWakeUp> amr u have the same problem i do
#1764 [18:22] <amr> i know
#1765 [18:22] <amr> so does jon
#1766 [18:22] <Jon> wtf
#1767 [18:23] <amr> ?
#1768 [18:23] <Jon> i like to play MC and watch stuff on netflix on two monitors
#1769 [18:23] <BruhWakeUp> ok and
#1770 [18:24] <Jon> so now im stuck with just watching lame movies.....
#1771 [18:24] <amr> why
#1772 [18:24] <Jon> cause MC isnt working,
#1773 [18:24] <BruhWakeUp> I've never played mc on this PC before
#1774 [18:24] <amr> oh
#1775 [18:24] <BruhWakeUp> on my other one i have
#1776 [18:24] <Jon> then i have to read my history book
#1777 [18:24] <amr> lol
#1778 [18:25] <Jon> which is over 1200 pages
#1779 [18:25] <amr> oh wow
#1780 [18:25] <Jon> im on page 769
#1781 [18:25] <amr> wow goodjob
#1782 [18:26] <Jon> then i have to finish my psychology book, DSM-5
#1783 [18:27] <BruhWakeUp> Man is any1 gonna help us!!
#1784 [18:27] <Jon> prolly not
#1785 [18:27] <amr> why is there nobody
#1786 [18:27] <Jon> im here
#1787 [18:28] <amr> nobody that will help us
#1788 [18:28] <Jon> but, in regards with MC,nope
#1789 [18:30] <Jon> does anyone want to talk about philosophy?
#1790 [18:30] <Jon> while we wait for someone to help us with MC
#1791 [18:30] <BruhWakeUp> Nope im off of School
#1792 [18:30] <amr> why would anyone want to talk about that?
#1793 [18:30] <amr> same
#1794 [18:31] <amr> school is over like 3 days ago
#1795 [18:31] <Jon> 1. school sucks
#1796 [18:31] <BruhWakeUp> Mine was out a Month ago
#1797 [18:31] <amr> are you in the USA?
#1798 [18:31] <BruhWakeUp> Yeah
#1799 [18:31] <amr> am in canada
#1800 [18:31] <amr> k that makes sense
#1801 [18:32] <Jon> 2. philosphy
#1802 [18:32] <BruhWakeUp> Jon what grade you in?
#1803 [18:32] * Aschorren [Aschorren@notlogged] has joined #minecrafthelp
#1804 [18:32] <Jon> 5
#1805 [18:32] <BruhWakeUp> ur in 5th HAHAHA
#1806 [18:32] <BruhWakeUp> JK im in 1st
#1807 [18:33] <Jon> jk
#1808 [18:33] <BruhWakeUp> Not really im in 9th
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#1810 [18:34] <Jon> i havent in high school for almost 10 years
#1811 [18:34] <amr> alex can u help?
#1812 [18:34] * alex is now known as Guest69090
#1813 [18:34] <Jon> maybe? maybe not
#1814 [18:35] <Jon> how old are you guys?
#1815 [18:35] <BruhWakeUp> 14
#1816 [18:35] <amr> sorry cant say
#1817 [18:35] <Jon> Im 28.8
#1818 [18:35] <amr> how do u still have school
#1819 [18:35] <amr> ?
#1820 [18:35] * joao [joao@notlogged] has joined #minecrafthelp
#1821 [18:35] <BruhWakeUp> amr r u above 10
#1822 [18:36] <amr> yws
#1823 [18:36] <amr> yes
#1824 [18:36] * PURE_K [PURE_K@notlogged] has joined #minecrafthelp
#1825 [18:36] <Jon> the only reason im here is because i have one monitor for news, the other for MC
#1826 [18:36] <amr> http://paste.ubuntu.com/18421527/
#1827 [18:37] <PURE_K> [07:28:07 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [07:28:07 INFO]: Current time is Jul 4, 2016 7:28:07 AM [07:28:07 INFO]: System.getProperty('os.name') == 'Windows XP' [07:28:07 INFO]: System.getProperty('os.version') == '5.1' [07:28:07 INFO]: System.getProperty('os.arch') == 'x86' [07:28:07 INFO]: System.getProperty('java.version') == '1.8.0_25' [07:28:07 INFO]: System.getProperty('java.vendor') == 'Oracle Corpor
#1828 [18:37] <amr> th?
#1829 [18:37] <Jon> i love XP
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#1831 [18:38] <amr> can you help us
#1832 [18:38] <Jon> can who?
#1833 [18:39] <crazycreeper609> need help with this http://paste.ubuntu.com/18423419/
#1834 [18:39] <Jon> crazy creey?
#1835 [18:39] <amr> crazycreeper609
#1836 [18:39] <amr> yup
#1837 [18:39] * crazycreeper609 [crazycreeper609@notlogged] has quit. (Client Quit)
#1838 [18:39] <Jon> prolly not
#1839 [18:39] <Jon> yup
#1840 [18:39] <Jon> thats what i thought
#1841 [18:39] * Narnia [Narnia@notlogged] has joined #minecrafthelp
#1842 [18:39] <amr> can u
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#1846 [18:40] <BruhWakeUp> :(
#1847 [18:41] <Jon> soooooooooooo
#1848 [18:41] <BruhWakeUp> #minecrafthelp
#1849 [18:42] <Jon> bruhwakeup!
#1850 [18:42] <BruhWakeUp> what
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#1852 [18:43] <BruhWakeUp> yes Jon
#1853 [18:43] <Jon> can you help me with my MC?
#1854 [18:43] <BruhWakeUp> whats ur problem
#1855 [18:44] <Jon> I have an old MC account, i created a new one on a laptop, the laptop doesnt not recognise the .jav file for my cloths,
#1856 [18:45] <BruhWakeUp> Yeah i have no idea
#1857 [18:45] <Jon> it doesnt get to the start menu
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#1859 [18:46] <Jon> ive tried uninstalling, reinstalling
#1860 [18:46] <Jon> yup hes gone
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#1862 [18:46] <Jon> hey!
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#1864 [18:46] <amr> hi
#1865 [18:47] <Jiremi> Hello
#1866 [18:47] <amr> am back
#1867 [18:47] <Jon> maybe you can save us?
#1868 [18:47] <amr> can you please help me
#1869 [18:47] <amr> http://paste.ubuntu.com/18421527/
#1870 [18:47] <amr> help me please
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#1873 [18:47] <urielsalis> amr, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1874 [18:47] <KingOfTheBarn> Hey, I'm having an issue running Minecraft on the new Windows 10 OS; something about graphics card drivers. Anyone got experience iwth that?
#1875 [18:47] <Jiremi> I have 2 or my armors enchanted with protection and the armor bar above my health is full, if I enchant more of my armors will my defense continue to go up?
#1876 [18:48] <amr> i did and it took me here
#1877 [18:48] <urielsalis> KingOfTheBarn, you have a dxidiag?
#1878 [18:48] <KingOfTheBarn> I do indeed
#1879 [18:48] <KingOfTheBarn> http://paste.ubuntu.com/18423781/
#1880 [18:48] <urielsalis> amr, follow them again completetly
#1881 [18:48] <amr> ok
#1882 [18:48] <KingOfTheBarn> That's the full log as it came out
#1883 [18:48] <urielsalis> Jiremi, depends on the enchantements
#1884 [18:48] <urielsalis> KingOfTheBarn, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1885 [18:49] <urielsalis> KingOfTheBarn, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1886 [18:49] <KingOfTheBarn> Willco. I'll be back assuming that doesn't work.
#1887 [18:49] <KingOfTheBarn> Appreciate it.
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#1889 [18:49] * urielsalis tips hat
#1889 [18:49] <Jon> i dont understand why submitting will improve anything
#1890 [18:49] <urielsalis> Jon, so we can see your log?
#1891 [18:50] <urielsalis> Jon, how does taking the car to the mechanic helps him solve the problem with your car?
#1892 [18:50] <Jon> i get the metaphor
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#1894 [18:50] <Jon> so whats the next step
#1895 [18:50] <Jiremi> I have full diamond armor with Protection IV on the Chestplate and Leggings. The defense bar above my health is full. Will putting protection on my Helmet and Boots give me more defense?
#1896 [18:51] <urielsalis> Jiremi, yes
#1897 [18:51] <urielsalis> Jon, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1898 [18:51] <Jiremi> Thanks
#1899 [18:51] <urielsalis> Jiremi, and putting a protection 4 book in those again will make it protection 5
#1900 [18:51] <Jiremi> Ok I just wasnt sure if it continued counting after the bar was full
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#1903 [18:53] <Sloths> http://paste.ubuntu.com/18423951/ Okay, hello I'm Ronnie and im having problems "rendering" here is a link to my dxdiag: http://paste.ubuntu.com/18423951/
#1904 [18:53] <Jon> ive already sent it to that site a few times yesterday
#1905 [18:53] <Sloths> rip
#1906 [18:53] <urielsalis> Jon, but you didnt give me the link
#1907 [18:53] <urielsalis> Sloths, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1908 [18:54] <Sloths> okai
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#1910 [18:54] <Jon> http://paste.ubuntu.com/18421527/
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#1913 [18:56] <urielsalis> Jon, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1914 [18:56] <toscc> hello i have the problem with minecraft when i want to start it it crashes and say pixel format not accelerated and i have already tried to update my graphics driver but it does not help
#1915 [18:57] <toscc> and here is my dxdiag report
#1916 [18:57] <toscc> http://paste.ubuntu.com/18424172/
#1917 [18:57] <urielsalis> toscc, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1918 [18:57] <urielsalis> toscc, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1919 [18:58] <toscc> ty
#1920 [18:58] <toscc> ill try it
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#1931 [19:10] <Tank> My Minecraft is like fine one second then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
#1932 [19:11] <Tank> I have a decent PC so i dont understand
#1933 [19:11] <Tank> Can anybody help?
#1934 [19:12] <Tank> My Minecraft is like fine one minute then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
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#1936 [19:13] <Tank> Hello??
#1937 [19:13] <Tank> My Minecraft is like fine one second then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
#1938 [19:14] <Slavko> Crash report always - Minecraft Crash Report ---- // I let you down. Sorry :( Time: 4.7.16. 02.07 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.D
#1939 [19:14] <Slavko> always crash report
#1940 [19:15] <Tank> Is your Vsync and Vbos on?
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#1942 [19:15] <Tank> In video settings
#1943 [19:15] <urielsalis> Slavko, you have a dxdiag?
#1944 [19:15] <urielsalis> Tank, vbo is on by default now
#1945 [19:15] * zueiromaisde8mil [zueiromaisde8mil@notlogged] has joined #minecrafthelp
#1946 [19:15] <Slavko> i sent reprot
#1947 [19:15] <Tank> Oh ok but can someone help me
#1948 [19:16] <urielsalis> Slavko, can you give me the link?
#1949 [19:16] <urielsalis> Tank, we need mroe info than that
#1950 [19:16] <Slavko> i can
#1951 [19:16] <Tank> My Minecraft is like fine one minute then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
#1952 [19:16] <Slavko> just wait a second
#1953 [19:16] <Slavko> here you are http://paste.ubuntu.com/18424657/
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#1955 [19:17] <Tank> My Minecraft is like fine one minute then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
#1956 [19:17] <Slavko> urielsalis can u help me pls?
#1957 [19:18] * TheMonter [TheMonter@notlogged] has joined #minecrafthelp
#1958 [19:18] <Tank> My Minecraft is like fine one minute then it just freezes for like 3-10 seconds. How do i fix it so it doesnt freeze
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#1960 [19:18] <amr> help me
#1961 [19:18] <amr> please
#1962 [19:18] <urielsalis> Slavko, download and install http://www.nvidia.com/Download/driverResults.aspx/99992/en-us
#1963 [19:18] <urielsalis> Tank, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1965 [19:19] <Slavko> tnx man
#1966 [19:19] <amr> http://paste.ubuntu.com/18421527/
#1967 [19:19] <amr> this my problem
#1968 [19:19] <urielsalis> amr, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1969 [19:20] <amr> i did
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#1971 [19:20] <amr> http://paste.ubuntu.com/18424825/
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#1973 [19:21] <amr> urielalis do you think you can help me
#1974 [19:23] <amr> Please help me
#1975 [19:24] <amr> anybody?
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#1979 [19:30] <amr> please can someone help
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#1985 [19:38] <amr_> hello?
#1986 [19:38] <amr_> i need help
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#1990 [19:41] <amr> hello?
#1991 [19:41] <amr> can someone help
#1992 [19:41] <amr> me
#1993 [19:41] <amr> pleasae
#1994 [19:41] <amr> please
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#2006 [19:56] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#2008 [19:56] <webrosc> amr, your computer is below the requirements for minecraft
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#2023 [20:35] <SewLoh> Hello, recently my minecraft had errors running and upon looking up the log, I saw " pixel format not accelerated " so i went online to find a solution. I found on from minecraft hopper or smth and they told me to find the manufacturer and name through the dxdiag. However, the manyfacturer says : N/A
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#2025 [20:36] <webrosc> post the dxdiag log link
#2026 [20:36] <SewLoh> Minecraft was working prior to this and just to confirm I factory resetted my computer to no avail
#2027 [20:36] <SewLoh> ok
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#2029 [20:37] <SewLoh> Here's the link: http://paste.ubuntu.com/18427814/
#2030 [20:37] <SewLoh> Thanks for helping out
#2031 [20:38] <JaredProGaymer> me aparece "CRASH REPORT" que puedo hacer?
#2032 [20:39] <SewLoh> And here is the crash log from minecraft : http://paste.ubuntu.com/18427878/
#2033 [20:39] <webrosc> SewLoh, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2034 [20:39] <SewLoh> okay
#2035 [20:40] <webrosc> SewLoh, just a pointer, this is vanilla support, optifine IS a mod so next time remove optifine first
#2036 [20:40] <JaredProGaymer> Me " CRASH REPORT" I can do appear?
#2037 [20:40] <webrosc> JaredProGaymer, post your crash report to paste.ubuntu.com then link that here
#2038 [20:41] <JaredProGaymer> http://paste.ubuntu.com/18427584/
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#2040 [20:44] <JaredProGaymer> i dont speaking english
#2041 [20:44] <webrosc> We only speak English here
#2042 [20:45] <webrosc> sorry but the intel site to get your drivers isn't working for me right now, you will have to find the drivers yourself, or come back later in the hope the site is working for someone else if i am not here
#2043 [20:45] <SewLoh> Yeah, both vanilla and modded aint working
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#2045 [20:46] <JaredProGaymer> but what if nothing makes me run Minecraft , I get my money or that happen?
#2046 [20:47] <SewLoh> Ok thanks
#2047 [20:47] <webrosc> SewLoh, the driver i linked for amd should fix it for you
#2048 [20:47] * RanManSmackz [RanManSmackz@notlogged] has joined #minecrafthelp
#2049 [20:47] <SewLoh> oh okay Ill try that rn
#2050 [20:48] <webrosc> JaredProGaymer, the issue is your drivers are not updated, not minecrafts fault so a refund wouldn't be offered, i can't link you to the drivers because Intels website is having issues
#2051 [20:48] <RanManSmackz> I need help with transferring my account to my email.
#2052 [20:48] <webrosc> RanManSmackz, contact Mojang then
#2053 [20:48] <webrosc> ??> RanManSmackz mojang/email
#2054 [20:48] <Absol> RanManSmackz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2055 [20:48] <Absol> RanManSmackz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2057 [20:50] <JaredProGaymer> but more or less you could give me a more detailed explanation of how to solve my problem please
#2058 [20:51] * Ash [Ash@notlogged] has joined #minecrafthelp
#2059 [20:51] <Andrio> Oh, it's actually still down?
#2060 [20:51] <webrosc> the sites mostly working, just not the page for the drivers for that gpu
#2061 [20:51] <Ash> Who do i talk to about not being able to buy a minecraft account, i get an error
#2062 [20:52] <webrosc> Ash, are you trying to pay by card and get a invalid card info error?
#2063 [20:52] <Ash> Yes
#2064 [20:52] <webrosc> and is your card a pre paid card or a real bank issued card?
#2065 [20:52] <Ash> Ive tried chrome internet explorer still doesnt work
#2066 [20:52] <Ash> Debit card
#2067 [20:53] <webrosc> contact your bank, make sure they are allowing international payments to Sweden
#2068 [20:54] <laurenn-> okay so i haven't been on minecraft in a while, so it hasn't been updated recently. This morning I opened minecraft and it starting updating the launcher but it never finished updating and it then it said unable to update the Minecraft Native Launcher. Any idea what the problem might be?
#2069 [20:54] <urielsalis> Ash, you cant use debit cards for international purchases AFAIK
#2070 [20:54] <Ash> Did that change?
#2071 [20:55] <urielsalis> Ash, have always been that way IIRc
#2072 [20:55] <Ash> Cause i got my account in 2014 just wondering if it changed
#2073 [20:57] <Ash> Did it?
#2074 [20:57] <Ash> Like the way u pay
#2075 [20:57] <webrosc> yes paypent processing has changed since 214
#2076 [20:57] <webrosc> payment*
#2077 [20:58] <webrosc> 2014*
#2078 [20:58] <Ash> When did it change
#2079 [20:58] <webrosc> contact your bank and they will look into if it can be used and if its setup to work
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#2082 [20:59] <Akuma> My minecraft FPS is so low after I updated my drivers. (AMD Radeon)
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#2084 [21:00] <webrosc> oh, maybe the payment processor w3, but either way, contact Bank
#2085 [21:00] <webrosc> ok my typing screwed up there
#2086 [21:00] <webrosc> oh, maybe the payment processor was changed in 2013, but either way, contact Bank
#2087 [21:01] <Akuma> http://pastebin.com/PW79jrL2
#2088 [21:01] <Ash> Ok ill try
#2089 [21:02] <webrosc> ??> Akuma win/dxdiag
#2090 [21:02] <Absol> Akuma: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2091 [21:02] <webrosc> also what FPS are you getting? what is low?
#2092 [21:02] <Akuma> thx
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#2097 [21:07] <Akuma> http://pastebin.com/xEcUAiLj
#2098 [21:08] <Akuma> I get an average 30 - 60 FPS but after i updated I get 5 - 10 FPS
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#2101 [21:12] <Akuma> so yea
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#2105 [21:16] <JayJay> Can someone give me a hand. I can change my password but can not login to Mojang on Mincraft.
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#2107 [21:18] <SewLoh> webrosc ive finished installing now ill have a restart thanks for helping so far :D
#2108 [21:18] <Akuma> Heres my DXDIAG http://pastebin.com/xEcUAiLj
#2109 [21:18] <Andrio> ??> JayJay login/throttle
#2110 [21:18] <Absol> JayJay: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2111 [21:18] <Absol> JayJay: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2112 [21:19] <JayJay> Ok, thanks for the tip. It funny, the systems remebers my login info. Nothing had/has changed. Why can I not log in now?
#2113 [21:20] <Andrio> ...did you change your password?
#2114 [21:20] <Akuma> I just updated my drivers to Crimson
#2115 [21:20] <Akuma> 16.3.2 Radeon Software
#2116 [21:21] <JayJay> Nope, nothing has changed. Same info for a while now.
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#2118 [21:21] <Akuma> What info
#2119 [21:23] <JayJay> Username and Pass. Not sure why I can't login in now. I can cahnge the password but can not login anywhere
#2120 [21:23] <Akuma> Oh ok...
#2121 [21:23] <Andrio> How do you know you can change the password?
#2122 [21:24] <Akuma> Hey Andrio
#2123 [21:24] <Andrio> o/ Akuma
#2124 [21:24] <JayJay> After many attempts of using my old account info, I asked for a password reset via email. Changed it succesuflly but no luck to login after.
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#2126 [21:25] <Akuma> Heres my DXDIAG http://pastebin.com/xEcUAiLj
#2127 [21:26] <Akuma> My minecraft FPS is so low after I updated my drivers. (AMD Radeon)
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#2131 [21:27] <JayJay> Thanks All
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#2133 [21:30] <Jony> Hi Guys I just installed Life in the Woods and started a forge version of it. It works fine but if I want to craft something from BiblioCraft it shows the item but I cant pick it out of the crafting window. How can I fix this problem?
#2134 [21:32] <Jony> Oh and it works on singeplayer just fine it only dosnt work if I am on the forge server on which I installed BiblioCraft too
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#2137 [21:35] <KillerBanana> I need to update the "graphics driver" on my laptop to run the game, but there is a problem when i try to install the file. I just updated to windows 10, and i don't know if that is an issue or not
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#2140 [21:40] <SewLoh> Hello, i recently had the problem of " pixel format not accelerated" so i asked for help and was asked to download the amd catalyst... after installation it still didnt work
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#2142 [21:42] <KillerBanana> should i try doing that or no?
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#2144 [21:42] <Andrio> SewLoh, did you restart the computer?
#2145 [21:42] <SewLoh> Yes i did
#2146 [21:42] <Andrio> ??> KillerBanana win/DXDiag
#2147 [21:42] <Absol> KillerBanana: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2148 [21:43] <Andrio> SewLoh, follow Absol's instructions also.
#2149 [21:43] <SewLoh> i tried it
#2150 [21:43] <SewLoh> thats why i came here for help lol
#2151 [21:45] <SewLoh> It did give me an option to update my AMD catalyst ... but I'm not sure hwo to do it as it just links me to this website http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2152 [21:46] <SewLoh> to update my AMD catalyst drive **
#2153 [21:47] * figueredo [figueredo@notlogged] has joined #minecrafthelp
#2154 [21:47] <figueredo> i need a real person
#2155 [21:48] <figueredo> Ok I have my username and password
#2156 [21:48] <figueredo> from my old account
#2157 [21:48] <figueredo> but I dont remember my email
#2158 [21:48] <figueredo> i need to know it because of this new mojang thing.
#2159 [21:48] * ash [ash@notlogged] has joined #minecrafthelp
#2160 [21:48] <figueredo> hello?
#2161 [21:49] <figueredo> Is anyone even on the other line
#2162 [21:49] <Andrio> SewLoh, show me the link to your DXDiag report
#2163 [21:49] <Andrio> mm
#2164 [21:49] <Andrio> ??> figueredo account/send-email
#2165 [21:49] <Absol> figueredo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2166 [21:49] <Absol> figueredo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2168 [21:49] <figueredo> I havent used the account in like
#2169 [21:49] <figueredo> a year
#2170 [21:49] <figueredo> I dont have transaction ids
#2171 [21:50] <Helpma> anyone know how to solve the issue where when i go fullscreen my minecraft dosent let me click any buttons
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#2174 [21:50] * Akuma [Akuma@notlogged] has quit. (Ping timeout: 195 seconds)
#2175 [21:50] <figueredo> are they literally just putting everyone with problems into one chat?
#2176 [21:51] * Helpma [Helpma@notlogged] has quit. (Client Quit)
#2177 [21:51] <figueredo> This is fucked
#2178 [21:51] <Absol> figueredo: Please keep it civil
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#2180 [21:51] <SewLoh> there u go : http://paste.ubuntu.com/18429812/
#2181 [21:51] <Andrio> figueredo, there's a link on that form that may help find it
#2182 [21:52] <Andrio> And no, you're supposed to email Mojang about account issues like that
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#2186 [21:56] * Elephants111 [Elephants111@notlogged] has joined #minecrafthelp
#2187 [21:56] <Elephants111> My minecraft account is lost / stolen...
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#2189 [21:58] <Andrio> SewLoh, looks like the link you had earlier is correct.
#2190 [21:58] <CubeTheThird> Elephants111, what makes you say that?
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#2196 [22:04] <Chris_> Hey, my minecraft will not login whatsover. I have reset my minecraft password numerous times, and tried with both my accounts. Both of them will not login
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#2200 [22:04] <CubeTheThird> ??> Chris login/throttle
#2201 [22:04] <Absol> Chris: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2202 [22:04] <Absol> Chris: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2203 [22:04] <CubeTheThird> oops
#2204 [22:05] <CubeTheThird> ??> Chris_ login/throttle
#2205 [22:05] <Absol> Chris_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2206 [22:05] <Absol> Chris_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2207 [22:05] <pepeismydaddy> I try logging into a server on 1.7.4, and it always crashes, i don't know how to fix it
#2208 [22:05] <Chris_> Wait, so wait 3 hours, then login again?
#2209 [22:05] <Elephants111> CubeTheThird, I paid long time ago and lost recipe...
#2210 [22:05] <CubeTheThird> Elephants111, so you are unable to login to your account?
#2211 [22:06] <pepeismydaddy> Can anyone read crash reports? I don't know what the issue is
#2212 [22:06] <CubeTheThird> pepeismydaddy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2213 [22:06] <Chris_> Absol, once I wait 3 hours am I able to reset my password?
#2214 [22:06] <Elephants111> I did click forgot password and put my email then click... not there in my email..
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#2216 [22:06] <Chris_> And why is it I cant login with my other account?
#2217 [22:06] <pepeismydaddy> http://paste.ubuntu.com/18430277/
#2218 [22:06] <CubeTheThird> Elephants111, when did you purchase the account?
#2219 [22:06] * rade775_ [rade775_@notlogged] has joined #minecrafthelp
#2220 [22:07] <CubeTheThird> Chris_, throttling is applied to your network, not your account
#2221 [22:07] <Elephants111> 5 years ago
#2222 [22:07] <CubeTheThird> Elephants111, so in 2011?
#2223 [22:07] <Chris_> Oh
#2224 [22:07] <Elephants111> CubeTheThird, yes
#2225 [22:07] <CubeTheThird> pepeismydaddy, your render distance is set too high for older versions of the game
#2226 [22:07] <Chris_> So once 3 hours go by, am I safe to reset my password again?
#2227 [22:07] <CubeTheThird> Chris_, that's right
#2228 [22:07] <rade775_> can anyone help me with my minecraft crash?
#2229 [22:07] <pepeismydaddy> oh okay is that it?
#2230 [22:07] <CubeTheThird> Elephants111, do you know in what month?
#2231 [22:08] <rade775_> i installed a new version of java and uninstalled some old ones and now it crashes upon start up
#2232 [22:08] <CubeTheThird> rade775_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2233 [22:08] <CubeTheThird> pepeismydaddy, looks like it
#2234 [22:08] * ash [ash@notlogged] has quit. (Ping timeout: 195 seconds)
#2235 [22:08] <Elephants111> I am not sure... I forgot :/
#2236 [22:08] <pepeismydaddy> thank you !! it helped :D
#2237 [22:08] <Chris_> Okay, so what really is going on? Im typing in the right info, its just not logging in. And this is on the mojang website
#2238 [22:08] <rade775_> http://paste.ubuntu.com/18430338/
#2239 [22:08] <CubeTheThird> Elephants111, what method of payment did you use?
#2240 [22:09] <rade775_> I was literally just running minecraft earlier today
#2241 [22:09] <CubeTheThird> Chris_, too many failed login attempts puts a temporary lockout
#2242 [22:09] <Elephants111> CubeTheThird, my bank card using
#2243 [22:09] <rade775_> the only thing i changed was uninstall the old javas and reinstalling the new ones
#2244 [22:09] <CubeTheThird> ??> rade775_ win/dxdiag
#2245 [22:09] <Absol> rade775_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2246 [22:09] <CubeTheThird> rade775_, and can you also send me a paste of your launcher log?
#2247 [22:09] <Elephants111> CubeTheThird, I was changed America of bank to chase
#2248 [22:09] <Elephants111> CubeTheThird, so I am lost :(
#2249 [22:10] <CubeTheThird> Elephants111, was it early or late 2011?
#2250 [22:10] <rade775_> ok
#2251 [22:10] <Elephants111> CubeTheThird, late.
#2252 [22:10] <CubeTheThird> ??> Elephants111 account/trans-id/skrill
#2253 [22:10] <Absol> Elephants111: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2254 [22:10] <Absol> Elephants111: If you need to recover your transaction ID from this service, call or email (choose I do not have a Skrill account yet) here: https://help.skrill.com/en/ContactSkrill
#2255 [22:10] <Elephants111> CubeTheThird, My account username is Elephants111 and trans-id???
#2256 [22:10] <CubeTheThird> Elephants111, read what Absol said
#2257 [22:11] <rade775_> the launcher log is blank but here is the copy of game output im using mineshafter btw
#2258 [22:11] <rade775_> http://paste.ubuntu.com/18430417/
#2259 [22:12] <CubeTheThird> rade775_, ah. You can purchase the game from minecraft.net/store
#2260 [22:12] <rade775_> heres the dxdiag
#2261 [22:12] <rade775_> http://paste.ubuntu.com/18430474/
#2262 [22:13] <CubeTheThird> rade775_, again, you can purchase the game from minecraft.net/store
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#2273 [22:28] <Var> Has anyone experienced a problem wherein your profile is stuck in demo mode? I can not access the regular game. I've tried deleting all minecraft resources off of my computer and restoring them through minecraft.net, that hasn't worked. I've even tried to log in on a different computer. No dice.
#2274 [22:28] <urielsalis> Var, can you go to mojang.com and tell me what you see under games?
#2275 [22:29] <Var> A bunch of ads for different games.
#2276 [22:29] <CubeTheThird> Var, under "My Games"
#2277 [22:29] <Var> cobalt, minecraft, scrolls.
#2278 [22:30] <CubeTheThird> Var, what is your minecraft username?
#2279 [22:30] <Var> Tori9var
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#2282 [22:31] <CubeTheThird> Var, as far as I can tell, that name was changed in February
#2283 [22:31] <CubeTheThird> Var, assuming you didn't change it, your account was likely compromised. It's recommended you contact Mojang about this
#2284 [22:31] <CubeTheThird> ??> Var mojang/email
#2285 [22:31] <Absol> Var: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2286 [22:31] <Absol> Var: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2287 [22:31] <Chris> CubeTheThird: Noooooo, I'm locked out! ;_;
#2288 [22:31] <Chris> Crap, wrong channel.
#2289 [22:31] <CubeTheThird> lol
#2290 [22:32] <CubeTheThird> wrong person more like it ;)
#2291 [22:32] <Chris> Was in reply to your accidental pinging, by the by :p
#2292 [22:32] * urielsalis locks Chris up
#2292 [22:32] <Var> Thank you kindly. If this does not resolve my situation, I will be sure to return.
#2293 [22:32] <Chris> urielsalis: Kinky.
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#2295 [22:32] * urielsalis winks
#2295 [22:32] * urielsalis winks
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#2296 [22:32] <Mate_72> http://paste.ubuntu.com/18430969/
#2297 [22:32] <Mate_72> This is my problem
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#2299 [22:33] <CubeTheThird> Mate_72, one moment
#2300 [22:33] <Mate_72> Ok
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#2303 [22:34] <CubeTheThird> Mate_72, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2304 [22:35] <Mate_72> Both of them? the one that says .exe and the one that says .zip?
#2305 [22:35] <CubeTheThird> Mate_72, just the exe
#2306 [22:35] <Mate_72> Ok
#2307 [22:36] <lainey07> I cant launch mine craft with windows 10 and i cant update driver redcieve unknown error
#2308 [22:37] <CubeTheThird> lainey07, do you have a dxdiag report?
#2309 [22:37] <lainey07> http://paste.ubuntu.com/18431023/
#2310 [22:37] * Var [Var@notlogged] has joined #minecrafthelp
#2311 [22:37] <Var> I'm back. I rushed off. Does anyone remember what my problem was?
#2312 [22:37] <Var> The stuck in demo mode thing? Can anyone tell me what that name was changed to?
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#2315 [22:38] <CubeTheThird> Var, as far as I can tell, that name was changed in February
#2316 [22:38] <CubeTheThird> Var, assuming you didn't change it, your account was likely compromised. It's recommended you contact Mojang about this
#2317 [22:38] * rade775_ [rade775_@notlogged] has quit. (Ping timeout: 195 seconds)
#2318 [22:39] <Var> It's my daughter's account. I'm trying to figure out what she did to it.
#2319 [22:39] <Var> Does it show what Tori9var was changed to?
#2320 [22:39] * A_D [A_D@notlogged] has joined #minecrafthelp
#2321 [22:39] <CubeTheThird> Var, it was changed to "XxJillInBlackxX"
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#2323 [22:40] <urielsalis> Var, the 2/8/2016 at 4:48:20pm
#2324 [22:40] <urielsalis> (GMT-3)
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#2333 [22:51] <HalfOfAKebab> what does my y coordinate mean? is that my head, legs or the block i'm standing on?
#2334 [22:52] <Andrio> The first one is your feet.
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#2337 [22:52] <HalfOfAKebab> the first what?
#2338 [22:52] <Andrio> You're looking at the debug screen?
#2339 [22:52] <HalfOfAKebab> yeah
#2340 [22:52] <CubeTheThird> HalfOfAKebab, it's the block your feet are in
#2341 [22:52] <Andrio> Well, whichever one is an exact multiple of 1/16
#2342 [22:52] <Andrio> is your feet
#2343 [22:52] <Var> Found the email, found the username, changed the password, can not log in. Is there a cap on how many times you can enter the login information?
#2344 [22:53] <Var> Also hello again.
#2345 [22:53] * Nive [Nive@notlogged] has joined #minecrafthelp
#2346 [22:53] <Rikairchy> is called a throttle
#2347 [22:53] <CubeTheThird> Var, yes if you failed login too many times, it will put a temporary lockout
#2348 [22:53] <Nive> hi i need help about a minecraft problem
#2349 [22:53] <CubeTheThird> Var, you'll have to wait 3 hours for that to reset
#2350 [22:53] <CubeTheThird> Nive, what problem?
#2351 [22:53] <Nive> i am trying to join a sever that is 1.7.10
#2352 [22:54] <HalfOfAKebab> CubeTheThird: so if my head is at y64, my legs are at y63, and i'm standing on top of y62 - what is my y coord?
#2353 [22:54] <Nive> but my minecraft just keeps on crashing
#2354 [22:54] <CubeTheThird> Nive, newer versions work?
#2355 [22:54] * devis [devis@notlogged] has quit. (Ping timeout: 195 seconds)
#2356 [22:54] <Nive> ya
#2357 [22:54] <Nive> it just keeps going back to the client
#2358 [22:54] <CubeTheThird> HalfOfAKebab, if I'm not mistaken it should be 63
#2359 [22:54] <HalfOfAKebab> alright thanks
#2360 [22:54] <CubeTheThird> Nive, I'm betting your render distance is set too high for older versions of the game
#2361 [22:54] <Var> OKay, thanks.
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#2363 [22:55] <Nive> before it said update java
#2364 [22:55] <Nive> i did that
#2365 [22:55] <Nive> and still not working
#2366 [22:55] <Nive> 1 sec
#2367 [22:55] <Nive> i will send the error code
#2368 [22:56] <Nive> it just keep on saying sorry for the crash
#2369 [22:57] <Nive> then shows my details
#2370 [22:58] <Nive> ---- Minecraft Crash Report ---- // I just don't know what went wrong :(
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#2372 [22:58] <CubeTheThird> Nive, paste it onto http://paste.ubuntu.com and give the URL here.
#2373 [22:59] <Nive> what do u want me to put in poster
#2374 [22:59] <Nive> and what do u want pasted into the context
#2375 [22:59] <CubeTheThird> Nive, doesn't matter
#2376 [22:59] <CubeTheThird> Nive, paste the crash report there
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#2378 [23:00] <Nive> done
#2379 [23:01] <CubeTheThird> Nive, now give the link to it here
#2380 [23:01] <isaque> isaque
#2381 [23:01] <lainey07> anyone know why i cant launch game with windows 10 tried updating driver no luck here is diag report http://paste.ubuntu.com/18431023/
#2382 [23:01] <isaque> oi
#2383 [23:01] <Nive> http://paste.ubuntu.com/18431864/
#2384 [23:02] <CubeTheThird> lainey07, one moment
#2385 [23:02] <CubeTheThird> lainey07, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2386 [23:02] * xola [xola@notlogged] has joined #minecrafthelp
#2387 [23:03] <CubeTheThird> Nive, ya it looks like your render distance is set too high for older versions of the game
#2388 [23:03] <Nive> ok
#2389 [23:03] <Nive> what do i have to do
#2390 [23:03] <Nive> to get into the 1.7.10 sever
#2391 [23:04] <CubeTheThird> Nive, turn down your render distance?
#2392 [23:04] * CraftyMiner [CraftyMiner@notlogged] has joined #minecrafthelp
#2393 [23:04] <Nive> in game options?
#2394 [23:04] <CraftyMiner> hi guys
#2395 [23:04] <isaque> quero jogar manicreft
#2396 [23:05] <CubeTheThird> Nive, in the video settings
#2397 [23:05] <lainey07> how can i down grade tp windows 7? i dont really like windows 10 anyway?
#2398 [23:05] <CraftyMiner> quick question
#2399 [23:05] <Nive> thank you so much
#2400 [23:05] <Nive> it works
#2401 [23:06] <CraftyMiner> if i buy the windows version of minecraft, not the windows 10 version, is it still fully compatible with windows?
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#2403 [23:06] <CubeTheThird> CraftyMiner, umm.. what?
#2404 [23:06] <Andrio> As long as your PC is compatible with Windows 10, yes.
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#2406 [23:06] <CubeTheThird> CraftyMiner, do you mean the PC edition?
#2407 [23:07] <Andrio> mm
#2408 [23:07] <CraftyMiner> yes, CubeTheThird
#2409 [23:07] <CubeTheThird> CraftyMiner, the PC edition is compatible with Windows, Mac and Linux. The windows 10 beta is only compatible with windows 10
#2410 [23:07] <CubeTheThird> CraftyMiner, you're welcome to try the demo before purchasing it
#2411 [23:07] <CraftyMiner> ok, that's what i thought too
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#2413 [23:07] <Jet_> Hello, My problem is im trying to make a 1.10.2 server, and it downloads minecraft_server.zip instead of .jar, so i know somethings off
#2414 [23:08] <CraftyMiner> i've got the windows 10 beta demo on my laptop already
#2415 [23:08] <Kk> Optic gaming
#2416 [23:08] <CraftyMiner> but it only has the survival mode, and i'm not interested in that mode at all
#2417 [23:08] <Kk> Optic gaming
#2418 [23:08] <CubeTheThird> Jet_, a .jar file is a .zip file with a different extension. You can just rename it if it's got the wrong name
#2419 [23:08] * Andrio stares at Kk.
#2419 [23:08] <Kk> Optic gaming
#2420 [23:08] <CraftyMiner> what is this 'optic gaming' you speak of?
#2421 [23:08] * CubeTheThird kicked Kk from #minecrafthelp (Reason: k :Kk)
#2422 [23:08] <Jet_> oh thats probably it thanks
#2423 [23:08] <Andrio> Jet_, from https://minecraft.net/en/download/server?
#2424 [23:09] <Jet_> mojang probably just messed up the .ext
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#2426 [23:09] <Andrio> No, they didn't.
#2427 [23:09] <Jet_> thanks ill try that
#2428 [23:09] <CubeTheThird> Jet_, no it's right. Your browser may have done that
#2429 [23:09] <Andrio> Where were you?
#2430 [23:09] <Akuma> My minecraft is crashing
#2431 [23:09] <CraftyMiner> CubeTheThird, i appreciate your help
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#2433 [23:09] <CubeTheThird> no problem :3
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#2435 [23:10] <Akuma> also when i put myself out of full screen
#2436 [23:10] <CraftyMiner> that's all i wanted to know
#2437 [23:10] <Akuma> the window is just block
#2438 [23:10] <CraftyMiner> adios amigos
#2439 [23:10] <Akuma> the window is just black
#2440 [23:11] <CraftyMiner> asta luego
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#2442 [23:11] <CubeTheThird> Akuma, do you have a crash report?
#2443 [23:11] <Akuma> yes
#2444 [23:11] <Akuma> hold on
#2445 [23:11] <Akuma> ill get a pastebin
#2446 [23:12] <Akuma> http://pastebin.com/XLGpP4vg
#2447 [23:14] <CubeTheThird> ??> Akuma mods
#2448 [23:14] <Absol> Akuma: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2449 [23:14] <Absol> Akuma: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2454 [23:21] <Aethelwulf> Can i make a refund?
#2455 [23:22] <Anna> ??> Aethelwulf account/refund
#2456 [23:22] <Absol> Aethelwulf: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#2460 [23:33] <Bionox> Hi yes I'm trying to download the minecraft latest version and when I do in the log it's saying the local file was wrong size and now the loading bar is stuck can I have some help
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