#1 [00:00] <lily> Hi I'm back and it doesnt work
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#4 [00:00] <lily> It also made my laptop screen blurry
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#6 [00:04] <Guest95292> Hi is anyone here to help?
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#8 [00:06] <Guest95292> urielsalis: Are you here?
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#10 [00:11] <lily> Hi, is anyone here availlable to help me?
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#18 [00:21] <lily> Hi, is urielsalis here?
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#22 [00:45] <solo001> I wish this wasn't IRC
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#29 [01:03] <INeedHelp> Hello, Recently I've been having issues logging into my minecraft account, for some reason I can log in at one point and not at the other, and I reset my passwords and they still do not work
#30 [01:04] <Anna> ??> INeedHelp login/throttle
#31 [01:04] <Absol> INeedHelp: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#32 [01:04] <Absol> INeedHelp: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#33 [01:05] <INeedHelp> Yes, but this happened before, i didn't try and reset my password it just happened
#34 [01:06] <INeedHelp> I was randomly playing, and my game gave me the restart your game message upon joining a server, and i had to reset my password, and when i log in again, it didn't work.
#35 [01:06] <INeedHelp> I was randomly playing, and my game gave me the restart your game message upon joining a server, and i had to reset my password, and when i log in again, it didn't work.
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#38 [01:27] <MinecraftAccount> Hello, so I'm playing minecraft, and I leave and try and join a new server, and upon this i get the invalid message, restart your game, so when I do this, it tell me I cant log into my account/press play, and I go on minecraft.net to try it there and I get the same result, so i go on mojang and reset my password and I still cannot log into my account.
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#41 [01:42] <MinecraftAccount> please help
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#45 [01:47] <Jason> Hi, my xbox account won't connect woth Minecraft Pocket Edition.
#46 [01:47] <Jason> With*
#47 [01:53] <MinecraftAccount> Its not supposed to.
#48 [01:54] <MinecraftAccount> lol
#49 [01:54] <MinecraftAccount> nIGGERRR
#50 [01:54] <Absol> MinecraftAccount: Please keep it civil
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#53 [01:55] <MinecraftHelp> Hello, so I'm playing minecraft, and I leave and try and join a new server, and upon this i get the invalid message, restart your game, so when I do this, it tell me I cant log into my account/press play, and I go on minecraft.net to try it there and I get the same result, so i go on mojang and reset my password and I still cannot log into my account.
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#56 [02:03] <RJRampage> #minecrafthelp I need help! I have been playing minecraft all day with my buddy and I wanted to change my skin, apparently I do not own minecraft even tho I have been using it all day long. Does anyone know how to fix it!
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#58 [02:05] <CalDonGon> http://paste.ubuntu.com/18509506/
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#86 [04:03] <DePauwels911> I have a problem with the graphic driver on my computer. The game keeps crashing. But my computer says the drivers are up to date. So maybe first of all we have to start if my computer have all the minecraft requirements. Ty
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#93 [04:15] <DePauwels911_> I have a problem with my graphic driver on my pc. The game keeps on crashing. But my pc say that the graphic drivert is up to date. Maybe we have to see if my pc fits all the minecraft requirements.
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#98 [04:25] <DePauwels911> I have a problem with my graphic driver on my pc. The game keeps on crashing. But my pc say that the graphic drivert is up to date. Maybe we have to see if my pc fits all the minecraft requirements.
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#100 [04:45] <lily> Hi is anyone here to help?
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#102 [04:47] <Guest9356> Hi I have a problem, i recentley upated to windows 10, and when i open minecraft it comes up with a message saying lack of updated graphics drivers
#103 [04:47] <Guest9356> Can anyone help?
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#108 [04:53] <Guest58760> Hi I have a problem, i recentley updated to windows 10, and when i open minecraft it comes up with a message saying lack of updated graphics drivers
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#110 [04:54] <Guest58760> Hi is anyone here to help? I have been waiting for a long time
#111 [04:54] <Liam_> hi i forgot my password and when i press reset password i dont get a email
#112 [04:55] <Liam_> hellllllo
#113 [04:55] <Guest58760> I know, ive been waiting for ages and no ones here ://
#114 [04:55] <Liam_> ughhh
#115 [04:56] <DePauwels911> I have a problem with my graphic driver on my pc. The game keeps on crashing. But my pc say that the graphic driver is up to date. Maybe we have to see if my pc fits all the minecraft requirements.
#116 [04:57] <Guest58760> I dont think the people are even here
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#118 [04:57] <DePauwels911> no hahahah
#119 [04:57] <DePauwels911> i've been waiting for 1 hour
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#121 [04:58] <Guest58760> ugh this is so annoying
#122 [04:59] <Guest58760> Does anyone know any other minecraft support sites?
#123 [05:00] <DePauwels911> i've send a message to the mc support on twitter but they send me here
#124 [05:01] <nighter> Someone will be around eventually. If no one is here right now, you guys might want to check back later
#125 [05:01] <Guest58760> oh ok
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#127 [05:03] <DePauwels911> does someone have the same problem as me. the graphic driver update on windows 10?
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#130 [05:06] <diablocks_> Hello, I moved weeks ago to window 10 and nowI have some trouble opening my minecraft game. Here is the error message : "Pixel Format not accelerate". It looks like it has something to do with the drivers of the graphic card. I uploaded an Ubuntu Pastebin with the details of the error if needed. Thank you in advance.
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#133 [05:12] <diablocks> Hello, I moved weeks ago to window 10 and nowI have some trouble opening my minecraft game. Here is the error message : "Pixel Format not accelerate". It looks like it has something to do with the drivers of the graphic card. I uploaded an Ubuntu Pastebin with the details of the error if needed. Thank you in advance.
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#138 [05:14] <jakesgh> Hey guys.
#139 [05:14] <diablocks> Hi.
#140 [05:14] <diablocks> Can you help me with something ?
#141 [05:15] <jakesgh> So I tried to log into my Minecraft account this morning, and to no avail. I've been playing it recently which confused me. So I asked for a password reset, did it and could still not log in. I did this 4 times and still couldn't login.
#142 [05:15] <jakesgh> Now Mojang won't even send me the reset email.
#143 [05:16] <jakesgh> Yes I was using my email and yes I have migrated the account.
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#145 [05:23] <Liam_> hi
#146 [05:24] <Liam_> anyone here to help
#147 [05:24] <Liam_> ELLLLLLLLLLLLLLLLLLO
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#171 [05:37] <JustZeeroh_> jawa.lang.NullPointerException: group
#172 [05:37] <JustZeeroh_> how i resolve it?
#173 [05:38] <JustZeeroh_> im italian
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#178 [05:51] <Liam_> hello
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#183 [05:58] <funnyfriend98> Hello i have problem with migration minecraft account becouse i forgot my old e-mail. My minecraft account was created 4-5 years ago :( what can i do now how to change e-mail
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#193 [06:26] <gomes> jnnjj
#194 [06:26] <gomes> hh
#195 [06:26] <gomes> hh
#196 [06:26] <gomes> h
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#200 [06:27] <Jelroy> I can't open minecraft because of graphics drivers updated. That's my DxDiag report: http://paste.ubuntu.com/18528022/
#201 [06:28] <Jelroy> HELP
#202 [06:30] <GreyVulpine> Unfortunately, there's nothing from AMD for your particular video chipset under Windows 10.
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#204 [06:31] <Jelroy> What's chipset in french, please?
#205 [06:32] <Dark_> I need help with minecraft lanucher x-x im using window 10 just now from upgrading from window 7 and wont work :T
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#210 [06:40] <minecrafthelp327> Hi is anyone here?
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#212 [06:42] <minecrafthelp327> I have recently gotten windows 10 and when i open minecraft it says lack of updated graphics drivers
#213 [06:42] <GreyVulpine> minecrafthelp327 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#214 [06:42] <minecrafthelp327> I have tried but it does not work
#215 [06:42] <GreyVulpine> Give us the link to it
#216 [06:43] <minecrafthelp327> To what?
#217 [06:43] <GreyVulpine> The directions above are not to fix the issue, but rather, to compile a text file of your system's specifications, so that we might diagnose the problem easier. The directions tell you to generate the report, post it to a website, and give us the URL to it
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#219 [06:44] <minecrafthelp327> Ok
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#222 [06:45] <minecrafthelp327> What webstie would you like me to post it to?
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#224 [06:47] <minecrafthelp327> I have the link to it now
#225 [06:47] <minecrafthelp327> Its - ------------------ System Information ------------------ Time of this report: 7/5/2016, 12:05:50 Machine name: USER Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion g6 Notebook PC
#226 [06:48] <minecrafthelp327> Sorry wrong one
#227 [06:48] <minecrafthelp327> its http://paste.ubuntu.com/18530883/
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#230 [06:57] <GreyVulpine> minecrafthelp327 - try grabbing the radeon software from: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#231 [06:58] * BxD-KenPvP [BxD-KenPvP@notlogged] has joined #minecrafthelp
#232 [06:58] <BxD-KenPvP> I can not play the minecraft,why
#233 [06:59] <minecrafthelp327> I dont know where the helpers are, the other one isnt replying to me
#234 [06:59] <BxD-KenPvP> ------------------ System Information ------------------ Time of this report: 7/5/2016, 19:47:52 Machine name: WIN7-PC Operating System: Windows 7 旗艦版 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Small Form Factor BIOS:
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#236 [07:00] <neecon1995> Is there any mojang employe that can help me here?
#237 [07:00] <minecrafthelp327> There isnt ive been waiting for ages :(((
#238 [07:00] <GreyVulpine> minecrafthelp327 - I replied to you above
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#242 [07:01] <neecon1995> Well I have the problem that I think I have been hacked.. And the hotmail I have connected to the account has also been hacked.
#243 [07:01] <minecrafthelp327> Yes, I spoke to urielsalis and he/she said to download and install this, but when u did it didnt't work
#244 [07:01] <GreyVulpine> neecon1995 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#245 [07:02] <BxD-KenPvP> the minecraft say that i need to update sth. but I do not what is it
#246 [07:02] <neecon1995> Wait I bought minecraft when it was in Alpha. Does that mean it has no account connected to it?
#247 [07:03] <neecon1995> As in email.
#248 [07:03] <GreyVulpine> neecon1995 - That's not correct
#249 [07:03] <GreyVulpine> neecon1995 - There is an email linked with it
#250 [07:04] <neecon1995> Hmm, cause both options have been hacked. And I have not used my email in probably 5 years.
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#252 [07:04] <minecrafthelp327> I installed it, but when he/she told me to restart my laptop, i did and minecraft still didnt work
#253 [07:06] <minecrafthelp327> Is there any other solution?
#254 [07:08] <neecon1995> How do I get my account back?? All it asks for is my email and username. I know both, but I cant change either of them because it is determined to use my hacked email.
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#257 [07:12] <neecon1995> Well, this is hopelss.
#258 [07:13] <minecrafthelp327> I know ://
#259 [07:14] <neecon1995> My account is hacked.. but to change my password it wants me to go into my email, which was hacked about 4 years ago and I have no way to recover... And mojang is ignoring everything trying not to help.
#260 [07:14] <minecrafthelp327> That sucks
#261 [07:14] <neecon1995> yup..
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#265 [07:17] <sorry> hello
#266 [07:17] <minecrafthelp327> Hi
#267 [07:17] <neecon1995> Sorry, but there is no help here.
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#269 [07:17] <minecrafthelp327> The helpers aren't here
#270 [07:17] <minecrafthelp327> We've been waiting for ages
#271 [07:17] <sorry> sorry about
#272 [07:19] <sorry> i was spamming AN to galaxy2alex
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#275 [07:23] <Kazza90> my account will not log in something pops up and say "lack of updated graphics drivers" here is the report file http://paste.ubuntu.com/18533933/
#276 [07:23] <minecrafthelp327> thats what i have
#277 [07:23] <minecrafthelp327> but no helpers are here
#278 [07:24] <sorry> i need help
#279 [07:24] <Kazza90> you can not just say you need some help
#280 [07:25] <Kazza90> write down your problem
#281 [07:25] <Kazza90> my account will not log in something pops up and say "lack of updated graphics drivers" here is the report file http://paste.ubuntu.com/18533933/
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#285 [07:30] <Kazza90> my account will not log in something pops up and say "lack of updated graphics drivers" here is the report file http://paste.ubuntu.com/18533933/
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#287 [07:32] <tom101_12> aye, does anyone know how i can create a support ticket and get someone to answer me about why i can't log into my account or reset the password?
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#294 [07:49] <minecrafthelp327> Are any helpers on here?
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#299 [07:55] <Repooc23> My card won't go through to buy an account all the info is correct it just doesn't work
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#311 [08:12] <Toby> Waddup bois my friend has a problem with his minecraft when he tries to boot it up it works fine, but as the Mojang logo appears it black screens and crashes. The crash message doesn't say anything.
#312 [08:13] <Toby> I have his computer information right here http://paste.ubuntu.com/18479302/
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#314 [08:14] <CubeTheThird> Toby, one moment
#315 [08:15] <CubeTheThird> Toby, is there a crash report?
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#318 [08:17] <Toby> I don't think so
#319 [08:17] <Toby> Wait a second
#320 [08:17] <CubeTheThird> Toby, are you currently on your friend's computer?
#321 [08:17] <Toby> No i am on my own
#322 [08:18] <Toby> I am speaking with him over skype
#323 [08:18] <Toby> He is getting the report
#324 [08:18] <CubeTheThird> Toby, it might be easier if you have your friend join here
#325 [08:18] <Toby> I got it, i told him to join
#326 [08:19] * Marcus [Marcus@notlogged] has joined #minecrafthelp
#327 [08:19] <Toby> Marcus is my friend
#328 [08:19] <Marcus> I am Toby's friend
#329 [08:19] <CubeTheThird> Marcus, do you have a crash report?
#330 [08:20] <Marcus> 2 sek running game now
#331 [08:20] <CubeTheThird> take your time
#332 [08:20] <Marcus> stops at mojang
#333 [08:20] <Marcus> ---- Minecraft Crash Report ---- // My bad. Time: 05.07.16 15:20 Description: Initializing game java.lang.OutOfMemoryError: GC overhead limit exceeded at sun.awt.image.ByteInterleavedRaster.getByteData(ByteInterleavedRaster.java:453) at sun.awt.image.ByteInterleavedRaster.getDataElements(ByteInterleavedRaster.java:364) at sun.awt.image.ByteInterleavedRaster.setDataElements(ByteInterleavedRaster.java:646) at sun.awt.image.ByteInterl
#334 [08:21] <CubeTheThird> Marcus, paste it onto http://paste.ubuntu.com and give the URL here.
#335 [08:21] * tom101_12 [tom101_12@notlogged] has quit. (Ping timeout: 195 seconds)
#336 [08:21] <Marcus> http://paste.ubuntu.com/18539369/
#337 [08:23] <CubeTheThird> Marcus, you appear to be running out of memory, due to the 512 texture pack you have installed
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#339 [08:23] <CubeTheThird> Marcus, you should increase your allocated memory to 4GB, however you may not have enough video memory to use that pack
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#346 [08:25] <minecrafthelp327> Hi does anyone know how to fix the lack of updated graphics drivers?
#347 [08:26] * Enzo_Renner [Enzo_Renner@notlogged] has joined #minecrafthelp
#348 [08:26] <CubeTheThird> minecrafthelp327, do you have a dxdiag report?
#349 [08:26] <minecrafthelp327> Yes
#350 [08:26] <CubeTheThird> minecrafthelp327, give a URL to it here
#351 [08:26] <minecrafthelp327> Ok just a sec
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#353 [08:27] <seaeagle> anyone home
#354 [08:27] <Marcus> ty
#355 [08:27] <CubeTheThird> seaeagle, did you need something?
#356 [08:27] <minecrafthelp327> Its http://paste.ubuntu.com/18530883/ but a few helpers told me to install radeon crimson or something called that and it didnt work
#357 [08:27] <seaeagle> hey hi ....i am looking for a list of enchantments and what they do???
#358 [08:28] <CubeTheThird> seaeagle, all that stuff (and more) can be found on the minecraft wiki
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#360 [08:28] <seaeagle> i have been looking for a few hours with no luck
#361 [08:28] <CubeTheThird> minecrafthelp327, try download and install radeon software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#362 [08:28] <CubeTheThird> seaeagle, not sure where you were looking: http://minecraft.gamepedia.com/Enchanting#Enchantments
#363 [08:29] <seaeagle> ok i will try that thaks
#364 [08:29] <seaeagle> thanks
#365 [08:29] <minecrafthelp327> Ok I will try but i did previously and it didnt work
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#367 [08:29] <Enzo_Renner> people i need help for my minecraft play when I give him crash out of nowhere and nothing to play I read all the instructions more it ends right at the end and then I do not know the rest
#368 [08:30] <CubeTheThird> Enzo_Renner, which instructions? do you have a dxdiag report?
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#370 [08:30] <seaeagle> i have been to the page...i am specifically looking for information concerning the tunnel enchantment
#371 [08:30] <minecrafthelp327> CubeTheThird: i have already downloaded and installed this software
#372 [08:30] * mariwasa09 [mariwasa09@notlogged] has quit. (Ping timeout: 195 seconds)
#373 [08:31] <CubeTheThird> minecrafthelp327, do you get any errors installing it?
#374 [08:31] <Enzo_Renner> <CubeTheThird> yes
#375 [08:31] <CubeTheThird> seaeagle, there is no such enchantment on vanilla minecraft
#376 [08:31] <CubeTheThird> Enzo_Renner, give the URL to your report here
#377 [08:31] <seaeagle> o i think i am in the wrong place...is there an irc for ftb direwolf20 mod pack??
#378 [08:31] * MineHunter26 [MineHunter26@notlogged] has joined #minecrafthelp
#379 [08:32] <PhantomPhreak> seaeagle: '/j #ftb'
#380 [08:32] <minecrafthelp327> No it installed fine and when i restarted my computer it was very blurry and it still didnt work. So i looked into my drivers and it disabled my normal display driver
#381 [08:32] <CubeTheThird> I think #ftb is mainly for development
#382 [08:32] <PhantomPhreak> to jon the ftb channel
#383 [08:32] <seaeagle> thanks and sorry for the bother
#384 [08:32] <CubeTheThird> you can also look on the forums
#385 [08:32] <PhantomPhreak> #ftb is the supprot channel
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#387 [08:32] <PhantomPhreak> support*
#388 [08:32] <CubeTheThird> oh ya?
#389 [08:32] <CubeTheThird> good to know
#390 [08:32] <PhantomPhreak> yup
#391 [08:33] <CubeTheThird> does it not require registering though?
#392 [08:33] <PhantomPhreak> nope
#393 [08:33] <minecrafthelp327> No it installed fine and when i restarted my computer it was very blurry and it still didnt work. So i looked into my drivers and it disabled my normal display driver
#394 [08:33] <PhantomPhreak> we often get webchatters in there
#395 [08:33] <CubeTheThird> minecrafthelp327, ok we can try getting a driver from HP. gonna need your computer model number
#396 [08:33] <CubeTheThird> ??> minecrafthelp327 oem/hp/product-number
#397 [08:33] <Absol> minecrafthelp327: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#398 [08:33] <CubeTheThird> PhantomPhreak, thanks good to know
#399 [08:33] <Absol> minecrafthelp327: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#400 [08:33] <minecrafthelp327> Ok thanks, just a sec
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#402 [08:34] <Enzo_Renner> <CubeTheThird> show report here in chat
#403 [08:34] <CubeTheThird> Enzo_Renner, give the link to your report here yes
#404 [08:34] <minecrafthelp327> How do I get my product number?
#405 [08:35] <CubeTheThird> minecrafthelp327, read what Absol said
#406 [08:35] <minecrafthelp327> Oh ok
#407 [08:35] <Enzo_Renner> ------------------ System Information ------------------ Time of this report: 7/5/2016, 10:16:44 Machine name: USUARIO-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: To Be Filled By O.E.M. System Model: A6VMX BIOS: BIOS Date: 12/11/07 13:49:1
#408 [08:36] <CubeTheThird> Enzo_Renner, paste it onto http://paste.ubuntu.com and give the URL here.
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#410 [08:37] <Enzo_Renner> <CubeTheThird> ok I have done it now
#411 [08:37] <CubeTheThird> Enzo_Renner, now give the website address your your paste here
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#413 [08:38] <minecrafthelp327> When I search hp support assistant it is not there
#414 [08:39] <CubeTheThird> minecrafthelp327, then you should look on or beneath your PC for the number
#415 [08:39] <minecrafthelp327> Oh Ok
#416 [08:39] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#417 [08:40] <Enzo_Renner> <CubeTheThird> here this http://paste.ubuntu.com/18539451/plain/
#418 [08:40] <minecrafthelp327> Hp Pavilion g6
#419 [08:40] <CubeTheThird> minecrafthelp327, that's not specific enough
#420 [08:41] <CubeTheThird> Enzo_Renner, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#421 [08:41] <minecrafthelp327> Is it a series of numbers? Because I can give that to you
#422 [08:42] <minecrafthelp327> As in the product key
#423 [08:42] <Enzo_Renner> ok,thanks
#424 [08:42] <CubeTheThird> minecrafthelp327, it should be a serial number of some kind
#425 [08:42] <CubeTheThird> minecrafthelp327, just make sure it's not your windows product key
#426 [08:42] <minecrafthelp327> Ok
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#428 [08:47] <minecrafthelp327> Is it the product
#429 [08:47] <minecrafthelp327> is it the product key
#430 [08:47] <CubeTheThird> minecrafthelp327, possibly? can you send it?
#431 [08:47] <minecrafthelp327> Yes
#432 [08:48] <minecrafthelp327> Would you like me to pm it to you?
#433 [08:48] <CubeTheThird> minecrafthelp327, sure you can do that
#434 [08:48] <CubeTheThird> minecrafthelp327, ignore the response you'll get ;)
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#437 [08:50] <minecrafthelp327> It gave me an automatic response
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#439 [08:51] <CubeTheThird> minecrafthelp327, ya that's your windows product key
#440 [08:51] <minecrafthelp327> Oh, im really not sure how to find it lol
#441 [08:51] <Alex__> pam sichi bum
#442 [08:52] <CubeTheThird> minecrafthelp327, there should be a sticker or something with your hp computer number, or version or something like that
#443 [08:52] <CubeTheThird> minecrafthelp327, if you can't find it you'll have to contact HP support
#444 [08:52] <minecrafthelp327> Ok do you know how i can contact them
#445 [08:54] <CubeTheThird> minecrafthelp327, should be able to find that on support.hp.com
#446 [08:54] <minecrafthelp327> Ok thanks
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#448 [08:55] * DePauwels911 [DePauwels911@notlogged] has joined #minecrafthelp
#449 [08:55] <DePauwels911> I have a problem with my graphic driver on my pc. The game keeps on crashing. But my pc say that the graphic driver is up to date. Maybe we have to see if my pc fits all the minecraft requirements.
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#453 [08:56] <CubeTheThird> DePauwels911, do you have a dxdiag report?
#454 [08:56] <DePauwels911> euhm yeah i think so
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#456 [08:57] <NatsyyyLeeLee> Hi, i have a question minecraft runs fine with around 60-75 fps on my windows 7 laptop but not on my windows 10 laptop that im using nowit has around 0-2 fps can someone help me?
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#459 [08:57] <CubeTheThird> DePauwels911, give a link to it here
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#461 [08:57] <CubeTheThird> NatsyyyLeeLee, are you currently on your windows 10 laptop?
#462 [08:58] <NatsyyyLeeLee> yes
#463 [08:58] <CubeTheThird> NatsyyyLeeLee, ok, let's check your hardware
#464 [08:58] <NatsyyyLeeLee> ok
#465 [08:58] <CubeTheThird> ??> NatsyyyLeeLee win/dxdiag
#466 [08:58] <Absol> NatsyyyLeeLee: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#467 [08:58] * BoomyRayna [BoomyRayna@notlogged] has joined #minecrafthelp
#468 [08:58] <BoomyRayna> My chests aren't showing up on severs
#469 [08:59] <DePauwels911> i don't know how to do it i'm sorry
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#472 [08:59] <CubeTheThird> DePauwels911, did you paste it onto http://paste.ubuntu.com ?
#473 [08:59] <DePauwels911> no
#474 [08:59] <DePauwels911> no
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#477 [09:00] <CubeTheThird> DePauwels911, do that, and give the link to it from there after you submit it
#478 [09:00] <DePauwels911> to be honest i dont know how to paste it into ubuntu
#479 [09:01] <CubeTheThird> ??> DePauwels911 win/dxdiag
#480 [09:01] <Absol> DePauwels911: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#481 [09:01] <CubeTheThird> DePauwels911, try following that ^^^
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#486 [09:04] <Enzo_Renner> guy I already went back to the windons 7 and the other guy has a right to enter the java minecraft
#487 [09:05] <sasi200216> Hy. Can I do a question?
#488 [09:05] <CubeTheThird> sasi200216, just ask
#489 [09:06] * ReMsYt30 [ReMsYt30@notlogged] has quit. (Ping timeout: 195 seconds)
#490 [09:07] <minecrafthelp327> Ive found it on my pc and it says 'HP Pavilion g6 Notebook PC'
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#493 [09:08] <DePauwels911> I think i did it
#494 [09:09] <sasi200216> I downloaded minecraft on windows 7 , but it dosen't go... gives me a crush problem
#495 [09:10] <CubeTheThird> minecrafthelp327, ya that's not specific enough
#496 [09:10] <CubeTheThird> DePauwels911, give the link to your paste here
#497 [09:10] * NatsyyyLeeLee [NatsyyyLeeLee@notlogged] has quit. (Quit: Web client closed)
#498 [09:10] <CubeTheThird> sasi200216, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#499 [09:10] * NatsyyyLeeLee [NatsyyyLeeLee@notlogged] has joined #minecrafthelp
#500 [09:10] <NatsyyyLeeLee> Hey I did the DxDiag thing but what now?
#501 [09:11] <DePauwels911> http://paste.ubuntu.com/18543606/
#502 [09:11] <Enzo_Renner> <CubeTheThird> guy I already went back to the windons 7 and the other guy has a right to enter the java minecraft
#503 [09:11] <sasi200216> http://paste.ubuntu.com/18544213/
#504 [09:11] <NatsyyyLeeLee> i did the paste thing too
#505 [09:11] <NatsyyyLeeLee> the http://paste.ubuntu.com/18543722/
#506 [09:11] <sasi200216> me too
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#508 [09:11] <CubeTheThird> Enzo_Renner, can you send me a new dxdiag report?
#509 [09:12] <CubeTheThird> DePauwels911, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#510 [09:12] <CubeTheThird> NatsyyyLeeLee, one moment
#511 [09:12] <NatsyyyLeeLee> ok
#512 [09:12] <oxygenic_moon> When I press play, the game starts then crashes, restarts but with the message exit code 1
#513 [09:13] <oxygenic_moon> I've got Win 10
#514 [09:13] <DePauwels911> alright CubeTheThird thank you so much!
#515 [09:13] <CubeTheThird> no problem
#516 [09:13] <CubeTheThird> oxygenic_moon, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#517 [09:13] <oxygenic_moon> ok
#518 [09:13] * DePauwels911 [DePauwels911@notlogged] has quit. (Quit: Web client closed)
#519 [09:14] <sasi200216> this is my URL http://paste.ubuntu.com/18544213/
#520 [09:14] * minecrafthelp327 [minecrafthelp327@notlogged] has quit. (Ping timeout: 195 seconds)
#521 [09:15] <oxygenic_moon> http://paste.ubuntu.com/18544578/
#522 [09:15] <Enzo_Renner> <CubeTheThird> http://paste.ubuntu.com/18544001/plain/
#523 [09:15] <CubeTheThird> ??> sasi200216 launcher/log
#524 [09:15] <Absol> sasi200216: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#525 [09:15] <Absol> sasi200216: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#526 [09:15] <CubeTheThird> oxygenic_moon, can you do the same thing for the game output?
#527 [09:16] <oxygenic_moon> well yes but mine is german
#528 [09:16] <NatsyyyLeeLee> I will restate my problem again to get things straight, Minecraft will run fine around 60-75 fps on my windows 7 laptop thought the graphic card is shot, but Minecraft will run with around 0-2 fps on my windows 10 laptop I thought it may have something to with Java since my windows 7 laptop still uses it but I dont know i did the DxDiag thing and the http://paste.ubuntu.com/18543722/ thing but what now please hel
#529 [09:16] <CubeTheThird> Enzo_Renner, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#530 [09:16] <CubeTheThird> NatsyyyLeeLee, I said hold on
#531 [09:16] <oxygenic_moon> http://paste.ubuntu.com/18544691/
#532 [09:17] <Enzo_Renner> <Enzo_Renner> <CubeTheThird> http://paste.ubuntu.com/18544001/plain/
#533 [09:17] <CubeTheThird> Enzo_Renner, I just told you what to download
#534 [09:17] <NatsyyyLeeLee> sorry...
#535 [09:17] <sasi200216> http://paste.ubuntu.com/18544730/
#536 [09:17] <CubeTheThird> oxygenic_moon, that issue is typically caused by TuneUP utilities or AVG tuneup
#537 [09:17] <oxygenic_moon> should I delet it?
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#539 [09:18] <CubeTheThird> oxygenic_moon, you can try that, or disable Live optimizations
#540 [09:18] <oxygenic_moon> ok thx
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#543 [09:18] <CubeTheThird> NatsyyyLeeLee, ah so you have that one. Delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#544 [09:19] <JohanCruijff> Guys I need help with something, I can't log in and I am 100% sure I am using the right details, can somebody help me?
#545 [09:19] <Enzo_Renner> < CubeTheThird > WHAT agora Faso EU
#546 [09:19] <CubeTheThird> Enzo_Renner,again, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#547 [09:19] <sasi200216> http://paste.ubuntu.com/18544730/ my URL
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#550 [09:20] <JohanCruijff> Guys I need help with something, I can't log in and I am 100% sure I am using the right details, can somebody help me? Please I really need it
#551 [09:20] <NatsyyyLeeLee> thanks I will try it CubeTheThird
#552 [09:20] * JohanCruijff [JohanCruijff@notlogged] has quit. (Client Quit)
#553 [09:20] <CubeTheThird> sasi200216, please also send the Game Output
#554 [09:21] <NatsyyyLeeLee> Ill tell my dad to try that you guys are life savers i hope it will work ill come back if i have further problems
#555 [09:21] <sasi200216> http://paste.ubuntu.com/18545122/
#556 [09:22] <CubeTheThird> sasi200216, do you have a dxdiag report?
#557 [09:22] <Enzo_Renner> <CubeTheThird> which I install
#558 [09:23] <CubeTheThird> Enzo_Renner, the catalyst software
#559 [09:24] <sasi200216> ?
#560 [09:24] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#561 [09:24] <sasi200216> what?
#562 [09:24] * sem_17 [sem_17@notlogged] has joined #minecrafthelp
#563 [09:24] <CubeTheThird> ??> sasi200216 win/dxdiag
#564 [09:24] <Absol> sasi200216: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#565 [09:25] <sasi200216> oh I did it
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#567 [09:25] <CubeTheThird> sasi200216, give the link to your report here
#568 [09:27] <sasi200216> http://paste.ubuntu.com/18545661/
#569 [09:28] <NatsyyyLeeLee> hey does anyone have Minecraft Windows 10 version yet i bought it and I have a question about it?
#570 [09:29] <sasi200216> i have windows 7
#571 [09:29] * AnthonyPvp_YT [AnthonyPvp_YT@notlogged] has joined #minecrafthelp
#572 [09:30] <Enzo_Renner> <CubeTheThird> which java and using the windows 7 minecraft send the link please
#573 [09:30] <NatsyyyLeeLee> there is a whole other game called minecraft windows 10 and its $9.99 US
#574 [09:30] * AnthonyPvp_YT [AnthonyPvp_YT@notlogged] has quit. (Client Quit)
#575 [09:30] <CubeTheThird> NatsyyyLeeLee, you already bought it?
#576 [09:30] <Enzo_Renner> <CubeTheThird> which java and using the windows 7 minecraft send the link please
#577 [09:30] <NatsyyyLeeLee> i did
#578 [09:30] <CubeTheThird> Enzo_Renner, java comes bundled with the game
#579 [09:30] <NatsyyyLeeLee> but its not very good
#580 [09:30] <NatsyyyLeeLee> its basically pocket editiion
#581 [09:31] <NatsyyyLeeLee> edition i mean
#582 [09:31] <CubeTheThird> NatsyyyLeeLee, it is pocket edition. They use the same codebase
#583 [09:31] <NatsyyyLeeLee> yeah I know
#584 [09:33] <NatsyyyLeeLee> I only bought it because minecraft pc wasn't working but
#585 [09:33] <CubeTheThird> NatsyyyLeeLee, I'm surprised you bought it. You can get it free by having a PC edition account
#586 [09:34] <NatsyyyLeeLee> REALLY??!! i did not know that
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#588 [09:35] <NatsyyyLeeLee> anyone have MC wii U is it good im thinking about gettin git
#589 [09:35] <Enzo_Renner> <CubeTheThird> this guy installing components ok Catalyst Software Suite
#590 [09:35] <CubeTheThird> NatsyyyLeeLee, I recommend you look up guides on youtube or something
#591 [09:35] <CubeTheThird> NatsyyyLeeLee, err reviews. Not guides
#592 [09:35] <NatsyyyLeeLee> ok i was just asking while im here
#593 [09:36] <NatsyyyLeeLee> thank you
#594 [09:36] <sasi200216> http://paste.ubuntu.com/18545661/
#595 [09:37] <CubeTheThird> sasi200216, try download and install http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
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#597 [09:38] <sasi200216> when i've installed it what i have to do?
#598 [09:38] * NatsyyyLeeLee [NatsyyyLeeLee@notlogged] has quit. (Quit: Web client closed)
#599 [09:38] <CubeTheThird> sasi200216, try playing again. You may need to reboot your computer first
#600 [09:39] <sasi200216> i'll try
#601 [09:39] <sasi200216> i'll try
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#603 [09:40] <angel_> i downloaded the new version of pocket edtion which had issues so then i downloaded the update that was supposed fix the bugs but now the program wont load at all. have uninstalled and reinstalled to no effect.
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#606 [09:40] <ImUrMum> Hello
#607 [09:40] <ImUrMum> my mc keep crashing
#608 [09:40] <CubeTheThird> angel_, you may want to look on the minecraft forums for info about that: http://minecraftforum.net/forums
#609 [09:40] <CubeTheThird> ImUrMum, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#610 [09:41] <ImUrMum> i have
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#612 [09:41] <CubeTheThird> ImUrMum, give the link to your paste here
#613 [09:41] <ImUrMum> ?
#614 [09:41] <ImUrMum> ------------------ System Information ------------------ Time of this report: 7/4/2016, 22:33:15 Machine name: USER-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Chinese (Simplified) (Regional Setting: Chinese (Simplified)) System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD System Model: MS-7392 BIOS: Default System BIOS
#615 [09:42] <ImUrMum> this?
#616 [09:42] <CubeTheThird> ImUrMum, that's not a link
#617 [09:42] <ImUrMum> XDD
#618 [09:42] <ImUrMum> http://paste.ubuntu.com/18546571/
#619 [09:42] <ImUrMum> ok
#620 [09:42] <ImUrMum> pls i really need help QAQ
#621 [09:44] <ImUrMum> CubeTheThird:
#622 [09:44] <ImUrMum> are u here?
#623 [09:44] <CubeTheThird> one moment
#624 [09:44] <ImUrMum> ok
#625 [09:45] <CubeTheThird> ImUrMum, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#626 [09:45] <ImUrMum> ok
#627 [09:46] <ImUrMum> there are two i need to download whick one?
#628 [09:47] <CubeTheThird> ImUrMum, the catalyst software
#629 [09:47] <ImUrMum> ok
#630 [09:47] <ImUrMum> done
#631 [09:48] <CubeTheThird> ImUrMum, install it
#632 [09:48] <ImUrMum> installing
#633 [09:48] <ImUrMum> finish
#634 [09:48] <ImUrMum> and?
#635 [09:49] <CubeTheThird> ImUrMum, did you do a custom or express install?
#636 [09:49] * sasi200216 [sasi200216@notlogged] has quit. (Ping timeout: 195 seconds)
#637 [09:49] <ImUrMum> errr
#638 [09:49] <ImUrMum> which one i need to chosse
#639 [09:50] <CubeTheThird> ImUrMum, choose express
#640 [09:50] <ImUrMum> ok
#641 [09:50] <ImUrMum> loading ..
#642 [09:52] <ImUrMum> it jump out a yhing it say install or no
#643 [09:52] <CubeTheThird> ImUrMum, yes install
#644 [09:52] * nili [nili@notlogged] has joined #minecrafthelp
#645 [09:52] <ImUrMum> ok
#646 [09:52] <ImUrMum> it keep black screen
#647 [09:52] <ImUrMum> i soo scared QAQ
#648 [09:53] <ImUrMum> did black screen is norma?
#649 [09:53] <ImUrMum> l*
#650 [09:53] <ImUrMum> CubeTheThird: QAQ
#651 [09:54] <CubeTheThird> ImUrMum, yes that's normal while installing graphics drivers
#652 [09:54] <ImUrMum> ok QAQ
#653 [09:54] <ImUrMum> yhnks u verymuch
#654 [09:54] <ImUrMum> thanks
#655 [09:54] <ImUrMum> it finish!?
#656 [09:54] <ImUrMum> i need to do what now?
#657 [09:55] <ImUrMum> hello???
#658 [09:55] <CubeTheThird> ImUrMum, you can try the game again. You may need to reboot your computer first
#659 [09:55] <ImUrMum> reboot?
#660 [09:55] <ImUrMum> what reboot mean?
#661 [09:56] <CubeTheThird> ImUrMum, restart your computer
#662 [09:56] <ImUrMum> i am china i suck at ENG :P
#663 [09:56] <ImUrMum> ok thanks u
#664 [09:56] <ImUrMum> i go restart
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#668 [09:59] <omar> hello
#669 [09:59] <omar> I am trying to open minecraft game but it giving me that the graphic is out of date
#670 [09:59] <omar> http://paste.ubuntu.com/18548283/
#671 [09:59] <omar> please see the link above
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#675 [10:00] <CubeTheThird> omar, one moment
#676 [10:00] <xJqmes_> are servers down for everyone or is that just me?
#677 [10:00] <CubeTheThird> omar, try download and install http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#678 [10:01] <CubeTheThird> xJqmes_, they are not down
#679 [10:01] <xJqmes_> dang
#680 [10:01] <omar> ok I will try thanks
#681 [10:01] <xJqmes_> my minecraft is broken
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#696 [10:16] <HAZ619> Hi. For some reason, my Minecraft was loaded in the 1.7 update. I am aware that this is not the latest up-too-date, as the latest is 1.10. So as soon as I realised this, I reloaded Minecraft in the latest update but when I logged onto my Survival World and ALL of my items are gone in my inventory, my armour has gone, everything in my chests had gone and even the sings labelling what are in my chests are messed up. I hav
#697 [10:18] <HAZ619> The video is unlisted so you can only watch it if you have the link
#698 [10:18] <HAZ619> https://youtu.be/GTAYALSKeUA
#699 [10:18] <CubeTheThird> HAZ619, one moment
#700 [10:18] <HAZ619> Thank you
#701 [10:19] <CubeTheThird> HAZ619, oh.. I see what you did
#702 [10:19] * Dan_ [Dan_@notlogged] has joined #minecrafthelp
#703 [10:19] <CubeTheThird> HAZ619, I don't suppose you have a backup of that world?
#704 [10:19] <HAZ619> Nope.
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#707 [10:19] <HAZ619> I wasn't the one who loade Minecraft 1.7, I do not know who did
#708 [10:19] <HAZ619> loaded*
#709 [10:20] <CubeTheThird> HAZ619, ya sorry nothing you can do to revert that. The game's item format changed between versions. Older versions see these "invalid" items, and to avoid crashing, clears them
#710 [10:20] <HAZ619> So what can I do?
#711 [10:20] <HAZ619> Nothing?
#712 [10:20] <CubeTheThird> HAZ619, well you could use a 3rd party tool to give yourself the items that are missing
#713 [10:20] * sikima [sikima@notlogged] has joined #minecrafthelp
#714 [10:21] <HAZ619> Oh yea I guess that's possible. Are you aware as to how I can do this?
#715 [10:21] <CubeTheThird> HAZ619, probably use something like mcedit
#716 [10:21] <CubeTheThird> HAZ619, I've never done that before though
#717 [10:22] <HAZ619> Ok don't worry abou tit
#718 [10:22] <HAZ619> about it
#719 [10:22] <HAZ619> xD
#720 [10:22] <HAZ619> Thanks for your time :)
#721 [10:22] <dan_crafts> hey can someone help me, I have 2 gtx 1080's and an i7 6700k and 64 gigs of ram but I get low fps in minecraft
#722 [10:23] <CubeTheThird> dan_crafts, define 'low'
#723 [10:23] <HAZ619> Sorry, I am unsure...
#724 [10:23] <HAZ619> Bye
#725 [10:23] <dan_crafts> under 100, which feels very laggy considering I have a 144hz monitor
#726 [10:23] <dan_crafts> and people with 970's get over 400
#727 [10:23] <CubeTheThird> dan_crafts, are you using SLI?
#728 [10:23] <dan_crafts> yeah
#729 [10:23] <CubeTheThird> dan_crafts, in-game, hold f3 + c to force a crash report
#730 [10:24] <dan_crafts> should I paste the resluts in here
#731 [10:24] <Absol> dan_crafts: Please keep it civil
#732 [10:24] <dan_crafts> civil?
#733 [10:24] <CubeTheThird> lol
#734 [10:24] * CubeTheThird kicks Absol
#734 [10:24] <CubeTheThird> dan_crafts, paste it onto http://paste.ubuntu.com and give the URL here.
#735 [10:24] <dan_crafts> ok
#736 [10:24] <CubeTheThird> Absol saw the word "slut" in your typo, and thought you were being vulgar
#737 [10:24] <Absol> CubeTheThird: Please keep it civil
#738 [10:24] <CubeTheThird> see
#739 [10:25] <dan_crafts> where will I find the crash report
#740 [10:25] <CubeTheThird> dan_crafts, in the tab of the launcher called Crash Report
#741 [10:25] <dan_crafts> um lol I never typed "slut"
#742 [10:25] * Absol kicked dan_crafts from #minecrafthelp (Reason: an_crafts :Keep it civilized, you are just a human)
#743 [10:25] * CubeTheThird facepalms
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#744 [10:26] * HAZ619 [HAZ619@notlogged] has quit. (Ping timeout: 195 seconds)
#745 [10:26] <dan_crafts> hey im back
#746 [10:26] <CubeTheThird> lmao
#747 [10:26] <dan_crafts> Idk what happened
#748 [10:26] <dan_crafts> rip
#749 [10:26] <dan_crafts> I stated I didnt type the bad word then got kciked
#750 [10:26] <dan_crafts> kicked*
#751 [10:26] <CubeTheThird> typed "results" wrong
#752 [10:26] <CubeTheThird> anywho
#753 [10:27] <dan_crafts> where can I find the crash report
#754 [10:27] <CubeTheThird> dan_crafts, did the game crash?
#755 [10:27] <dan_crafts> no
#756 [10:27] <CubeTheThird> dan_crafts, then you didn't hold it long enough
#757 [10:27] <dan_crafts> ok
#758 [10:27] * LALO [LALO@notlogged] has joined #minecrafthelp
#759 [10:28] <dan_crafts> ok it chrashed
#760 [10:28] * LALO [LALO@notlogged] has quit. (Client Quit)
#761 [10:28] <dan_crafts> where should I paste the report
#762 [10:29] <CubeTheThird> dan_crafts, paste it onto http://paste.ubuntu.com and give the URL here.
#763 [10:29] <dan_crafts> oh wait I had sli disabled when I crashed mc
#764 [10:29] <dan_crafts> mc dosnt support sli anyway right?
#765 [10:29] <dan_crafts> since its java based
#766 [10:29] <CubeTheThird> dan_crafts, well I've known SLI to mess with the game, but it wouldn't be the only cause
#767 [10:30] <CubeTheThird> but java has nothing to do with it
#768 [10:30] <CubeTheThird> an application has to be explicitly programmed to support it
#769 [10:30] <dan_crafts> so should I enable sli and crash mc again
#770 [10:30] <CubeTheThird> IMO it's useless in most cases
#771 [10:30] <dan_crafts> or would that be pointless
#772 [10:30] <CubeTheThird> dan_crafts, no no, just give the link to the report here
#773 [10:30] <dan_crafts> ok, dont steal my acc
#774 [10:30] <dan_crafts> lol
#775 [10:30] <dan_crafts> its my alt anywaysss
#776 [10:30] <CubeTheThird> O.o
#777 [10:31] <CubeTheThird> there's no compromising info in these reports
#778 [10:31] <dan_crafts> my user uh what is it called
#779 [10:31] <dan_crafts> what hacked clients use to steal someones acc
#780 [10:31] <CubeTheThird> what?
#781 [10:32] <CubeTheThird> you are talking about your session ID?
#782 [10:32] <dan_crafts> 1 sec lemme find what its called
#783 [10:32] <dan_crafts> yeahhh
#784 [10:32] * Shy is now known as AfkShy
#785 [10:32] <dan_crafts> that
#786 [10:32] <CubeTheThird> that info is hidden by default as of 1.9
#787 [10:32] <dan_crafts> im in 1.7
#788 [10:32] <CubeTheThird> doesn't show up in crash reports anyways
#789 [10:32] <dan_crafts> ok
#790 [10:32] <dan_crafts> http://paste.ubuntu.com/18552164/
#791 [10:32] <CubeTheThird> but a session ID doesn't work as soon as a new one is generated
#792 [10:33] <dan_crafts> ok
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#795 [10:33] <dan_crafts> rip refreshed my page
#796 [10:33] <CubeTheThird> dan_crafts, does the game run normally with vanilla using the latest version?
#797 [10:33] <dan_crafts> let me checl
#798 [10:33] <dan_crafts> check
#799 [10:34] <dan_crafts> 1.10.2?
#800 [10:34] <CubeTheThird> ya
#801 [10:34] <dan_crafts> same result
#802 [10:35] <Galaxy_2Alex> OptiFine and Fastcraft may be clashing, or one of those performs worse on the 10 series.
#803 [10:35] <CubeTheThird> dan_crafts, is max FPS or vsync on in the video settings?
#804 [10:35] <dan_crafts> max fps
#805 [10:36] <CubeTheThird> set to?
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#807 [10:36] <Cookie> http://paste.ubuntu.com/18375757/
#808 [10:36] * Cookie is now known as Guest29334
#809 [10:36] <Galaxy_2Alex> Cookie, Your system is too old and does not fully support Windows 10. You will have to downgrade to the Windows version you had on your system before (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#810 [10:37] <CubeTheThird> Cookie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#811 [10:37] <CubeTheThird> dayum
#812 [10:37] <CubeTheThird> brb rebooting
#813 [10:37] <Guest29334> its worked before D:
#814 [10:37] <Galaxy_2Alex> Guest29334, On Windows 10?
#815 [10:38] <Guest29334> i have no idea what the model of my computer is
#816 [10:38] <Guest29334> would it make a difference?
#817 [10:38] <Galaxy_2Alex> Guest29334, Yes.
#818 [10:38] <Guest29334> how so?
#819 [10:38] <Galaxy_2Alex> Guest29334, If you updated to Windows 10, it does make a big difference.
#820 [10:38] <Galaxy_2Alex> Guest29334, Because like I said, your system is too old and does not support Windows 10.
#821 [10:39] <Guest29334> so my only option is to get a new computer?
#822 [10:39] <dan_crafts> @cubethethird what should I do?
#823 [10:39] <Galaxy_2Alex> dan_crafts, He'll be back in a minute.
#824 [10:39] <dan_crafts> ok
#825 [10:39] * rami [rami@notlogged] has joined #minecrafthelp
#826 [10:40] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#827 [10:40] <dan_crafts> cube
#828 [10:40] <Galaxy_2Alex> Guest29334, you can also change your graphics card, however, we cannot help you with that.
#829 [10:40] <dan_crafts> what should I do
#830 [10:40] <Galaxy_2Alex> dan_crafts, Does it only affect Minecraft?
#831 [10:40] <Guest29334> thats fine, youve helped enough :) thank you
#832 [10:40] <dan_crafts> no csgo included
#833 [10:40] <CubeTheThird> might be a driver thing then
#834 [10:40] <dan_crafts> oh
#835 [10:41] <dan_crafts> what is my solution then
#836 [10:41] <CubeTheThird> update driver? or wait for an update to come out
#837 [10:41] <dan_crafts> I bought this pc to stream at good fps
#838 [10:41] <Galaxy_2Alex> dan_crafts, Yes, either driver, or one of your cards isn't performaing correctly.
#839 [10:41] <dan_crafts> and I get 60-100
#840 [10:41] <dan_crafts> what driver should I get
#841 [10:41] <CubeTheThird> the most recent nvidia driver?
#842 [10:41] <dan_crafts> I got this pc 2 weeks ago
#843 [10:41] <dan_crafts> and installed the disk drivers out of the box
#844 [10:41] <CubeTheThird> disk drivers suck
#845 [10:42] <Galaxy_2Alex> dan_crafts, Oh yeah no, there you have your problem.
#846 [10:42] <dan_crafts> where
#847 [10:42] * rami [rami@notlogged] has quit. (Client Quit)
#848 [10:42] <Galaxy_2Alex> dan_crafts, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/103913/en-us
#849 [10:42] * ramoroloas [ramoroloas@notlogged] has joined #minecrafthelp
#850 [10:42] <Galaxy_2Alex> dan_crafts, Do a clean install
#851 [10:42] <dan_crafts> aight
#852 [10:42] <dan_crafts> what is that
#853 [10:42] <dan_crafts> uninstall my old driver?
#854 [10:42] <Galaxy_2Alex> dan_crafts, The driver coming with the disk is usually outdated.
#855 [10:43] * ramoroloas [ramoroloas@notlogged] has quit. (Client Quit)
#856 [10:43] <dan_crafts> ah ok
#857 [10:43] <Galaxy_2Alex> dan_crafts, It's an option during installation of the driver.
#858 [10:43] * Galaxy_2Alex walks away for a few minutes again.
#858 [10:43] <CubeTheThird> dan_crafts, what resolution is your monitor?
#859 [10:43] <dan_crafts> 2 1080p monitsor
#860 [10:44] <CubeTheThird> hmm nvm then
#861 [10:44] <dan_crafts> ok installing driver rn
#862 [10:44] <dan_crafts> if it helps
#863 [10:44] <dan_crafts> my second monito is 120hz
#864 [10:44] <dan_crafts> my main is 144hz
#865 [10:45] <CubeTheThird> 120? didn't know they made monitors with that
#866 [10:45] <dan_crafts> ik its this weird brand
#867 [10:45] <dan_crafts> it says its 144hz
#868 [10:45] <dan_crafts> in the settings
#869 [10:45] <CubeTheThird> are both hooked up to the same GPU?
#870 [10:45] <dan_crafts> its only 120hz
#871 [10:45] <dan_crafts> idk
#872 [10:45] <dan_crafts> i never have anything on my seconds monitor usuall
#873 [10:45] <dan_crafts> I have this on it tho
#874 [10:46] <CubeTheThird> can you check if they're hooked up to the same monitor?
#875 [10:46] <dan_crafts> hiw
#876 [10:46] <dan_crafts> how
#877 [10:46] <dan_crafts> idk if this install will restart mmy pc
#878 [10:46] <dan_crafts> if it does i will brb
#879 [10:47] <dan_crafts> ok I opted for custom install
#880 [10:47] <dan_crafts> what should I select and deselect
#881 [10:48] <dan_crafts> ok I selected clean install
#882 [10:49] <dan_crafts> its installing
#883 [10:49] <dan_crafts> anyone here
#884 [10:49] <CubeTheThird> about 160 people
#885 [10:49] <dan_crafts> LOL
#886 [10:49] <dan_crafts> 158 afk?
#887 [10:49] <dan_crafts> right I installed
#888 [10:49] <dan_crafts> now what
#889 [10:49] <CubeTheThird> some are bots
#890 [10:50] <CubeTheThird> reboot and test stuff again
#891 [10:50] <dan_crafts> reboot my pc?
#892 [10:50] <dan_crafts> I will brb then
#893 [10:50] * JORGE [JORGE@notlogged] has joined #minecrafthelp
#894 [10:50] * JORGE [JORGE@notlogged] has quit. (Client Quit)
#895 [10:52] * dan_crafts_ [dan_crafts_@notlogged] has joined #minecrafthelp
#896 [10:52] <dan_crafts_> my dudes its tuesday
#897 [10:52] <dan_crafts_> im back
#898 [10:52] <CubeTheThird> dan_crafts_, alright, any change?
#899 [10:52] <dan_crafts_> lemme check mc
#900 [10:53] <dan_crafts_> none whatsoever
#901 [10:53] <dan_crafts_> I love life
#902 [10:53] * CurryKingLP1 [CurryKingLP1@notlogged] has joined #minecrafthelp
#903 [10:53] * dan_crafts [dan_crafts@notlogged] has quit. (Ping timeout: 195 seconds)
#904 [10:53] <CubeTheThird> dan_crafts_, hmm. I wonder. Can you open the nvidia control panel?
#905 [10:53] <dan_crafts_> wat
#906 [10:54] * virgule [virgule@notlogged] has joined #minecrafthelp
#907 [10:54] <CurryKingLP1> I need Help
#908 [10:54] <CubeTheThird> ??> CurryKingLP1 ask
#909 [10:54] <Absol> CurryKingLP1: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#910 [10:54] <Absol> CurryKingLP1: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#911 [10:54] <dan_crafts_> ok
#912 [10:54] <dan_crafts_> what now
#913 [10:55] * CurryKingLP1 [CurryKingLP1@notlogged] has quit. (Client Quit)
#914 [10:55] <CubeTheThird> dan_crafts_, find the settings for PhysX
#915 [10:55] * virgule [virgule@notlogged] has quit. (Client Quit)
#916 [10:55] * szymon227G [szymon227G@notlogged] has joined #minecrafthelp
#917 [10:55] <dan_crafts_> so go into configure sli, surround , physx
#918 [10:55] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Remote host closed the connection)
#919 [10:55] * szymon227G [szymon227G@notlogged] has quit. (Client Quit)
#920 [10:55] <dan_crafts_> now what
#921 [10:56] <CubeTheThird> dan_crafts_, for physx, set it to use CPU by default
#922 [10:56] <dan_crafts_> ok it was on autoselect
#923 [10:56] <dan_crafts_> now what lol
#924 [10:56] <dan_crafts_> I have to close chrome it says
#925 [10:56] <dan_crafts_> brb
#926 [10:57] * KewlZonicGamer [KewlZonicGamer@notlogged] has joined #minecrafthelp
#927 [10:57] <KewlZonicGamer> Hi
#928 [10:57] <KewlZonicGamer> Anyone on?
#929 [10:57] * dan_crafts [dan_crafts@notlogged] has joined #minecrafthelp
#930 [10:57] <dan_crafts> now what
#931 [10:57] <CubeTheThird> KewlZonicGamer, about 160 people
#932 [10:57] <KewlZonicGamer> I NEED HELP :P
#933 [10:57] <CubeTheThird> dan_crafts, ok test the game now
#934 [10:57] <dan_crafts> I probably sound annoying af lol sorry
#935 [10:58] <CubeTheThird> dan_crafts, you don't even come close to what we see as annoying lol
#936 [10:58] <KewlZonicGamer> lol
#937 [10:58] <KewlZonicGamer> 160 peeps are in this house!
#938 [10:58] <KewlZonicGamer> anyway
#939 [10:58] <KewlZonicGamer> can I say my problem?
#940 [10:59] * seaeagle [seaeagle@notlogged] has quit. (Ping timeout: 195 seconds)
#941 [10:59] <CubeTheThird> KewlZonicGamer, yes...
#942 [10:59] <KewlZonicGamer> ok
#943 [10:59] <dan_crafts> I get about a 5-10 fps increase
#944 [10:59] <KewlZonicGamer> so my minecraft has been acting stupid for the past year
#945 [10:59] <KewlZonicGamer> and now
#946 [10:59] <KewlZonicGamer> when I try to load up a version
#947 [10:59] <KewlZonicGamer> in the launcher, it doesn't do it, it goes to the "Player Output" tab and stays blank
#948 [11:00] <KewlZonicGamer> doesn't even open the game
#949 [11:00] <CubeTheThird> ??> KewlZonicGamer launcher/log
#950 [11:00] <Absol> KewlZonicGamer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#951 [11:00] <Absol> KewlZonicGamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#952 [11:00] <KewlZonicGamer> Kay..
#953 [11:01] <KewlZonicGamer> http://paste.ubuntu.com/18555246/
#954 [11:01] <dan_crafts> what do I do now
#955 [11:01] <CubeTheThird> KewlZonicGamer, in the Edit Profile menu, is the "Executable" box checked?
#956 [11:02] <CubeTheThird> dan_crafts, not sure. Sounds like an issue with the current drivers available, particularly since it's not the only game this affects
#957 [11:02] <dan_crafts> so should I just wait
#958 [11:03] <CubeTheThird> dan_crafts, ya you might want to wait. That, or try removing one of the cards and trying with just 1
#959 [11:03] <dan_crafts> its pre buily rip
#960 [11:03] <dan_crafts> built
#961 [11:03] * ruben [ruben@notlogged] has joined #minecrafthelp
#962 [11:04] <dan_crafts> I bought I pre built because I didnt risk that money
#963 [11:04] <dan_crafts> I bought I pre built because I didnt risk that money
#964 [11:04] * ruben [ruben@notlogged] has left #minecrafthelp
#965 [11:04] <CubeTheThird> considering what's in there, I bet it was quite expensive
#966 [11:04] <dan_crafts> well
#967 [11:04] <dan_crafts> um
#968 [11:04] <dan_crafts> it was like £800 in TAX
#969 [11:05] <dan_crafts> the tax was =£800
#970 [11:05] <dan_crafts> +900
#971 [11:05] <dan_crafts> I MEAN
#972 [11:05] <dan_crafts> PLUS 800
#973 [11:05] <dan_crafts> FINALLY
#974 [11:05] * maximazer2000 [maximazer2000@notlogged] has joined #minecrafthelp
#975 [11:06] * maximazer2000 [maximazer2000@notlogged] has quit. (Client Quit)
#976 [11:06] <CubeTheThird> wait, you spent just as much in tax as it's worth?
#977 [11:06] <dan_crafts> no it was plus 800 pounds
#978 [11:06] <dan_crafts> it was £3195 without tax
#979 [11:06] <dan_crafts> osmething like £3950 with tax idk
#980 [11:06] * alexadre [alexadre@notlogged] has joined #minecrafthelp
#981 [11:07] * alexadre [alexadre@notlogged] has quit. (Client Quit)
#982 [11:07] * maximazer2000 [maximazer2000@notlogged] has joined #minecrafthelp
#983 [11:07] <CubeTheThird> dang
#984 [11:07] <dan_crafts> im a spoilt 14 year old
#985 [11:07] <dan_crafts> nearly 14
#986 [11:07] <dan_crafts> ;p
#987 [11:07] <CubeTheThird> O.o
#988 [11:08] <dan_crafts> it was a birthday present but I bought £1500 of it
#989 [11:08] <dan_crafts> and im selling my 2 other pc's to get around £1000
#990 [11:08] <dan_crafts> no wait
#991 [11:08] <dan_crafts> nvm
#992 [11:09] <dan_crafts> well
#993 [11:09] <dan_crafts> um
#994 [11:09] <dan_crafts> so is there nothing else you can do>
#995 [11:10] <CubeTheThird> dan_crafts, I don't have any other recommendations besides the ones I gave
#996 [11:10] <dan_crafts> ok
#997 [11:10] <dan_crafts> byee
#998 [11:11] * x [x@notlogged] has joined #minecrafthelp
#999 [11:14] * dan_crafts [dan_crafts@notlogged] has quit. (Ping timeout: 195 seconds)
#1000 [11:14] <KewlZonicGamer> sory for afk so long
#1001 [11:14] <KewlZonicGamer> executeable box is checked
#1002 [11:15] <CubeTheThird> KewlZonicGamer, uncheck it, save the profile, and try again
#1003 [11:15] * x [x@notlogged] has quit. (Ping timeout: 195 seconds)
#1004 [11:15] <KewlZonicGamer> same thing again
#1005 [11:15] <CubeTheThird> KewlZonicGamer, open C:\Program Files (x86)\Minecraft
#1006 [11:16] <KewlZonicGamer> yas?
#1007 [11:17] <KewlZonicGamer> its open
#1008 [11:17] <CubeTheThird> KewlZonicGamer, close the game launcher, and delete everything in that folder. After that reinstall the game
#1009 [11:17] <KewlZonicGamer> I did that already
#1010 [11:17] * AfkShy is now known as Shy
#1011 [11:17] * Jay- [Jay-@notlogged] has joined #minecrafthelp
#1012 [11:17] <KewlZonicGamer> I even deleted my entire .minecraft folder in appdata
#1013 [11:18] <CubeTheThird> KewlZonicGamer, that's not what I asked you to delete
#1014 [11:18] * xVincius [xVincius@notlogged] has joined #minecrafthelp
#1015 [11:18] <KewlZonicGamer> i know
#1016 [11:18] <xVincius> hello!
#1017 [11:18] <CubeTheThird> KewlZonicGamer, delete the one I told you
#1018 [11:18] <xVincius> need some help
#1019 [11:18] <CubeTheThird> xVincius, with?
#1020 [11:18] <KewlZonicGamer> but I already deleted and reinstalled the thing you told me
#1021 [11:18] <KewlZonicGamer> and nothing
#1022 [11:18] <KewlZonicGamer> but I will do it again
#1023 [11:19] <xVincius> when im starting my minecraft, there is downloading runtime. It stops on 59.51/59.55mb
#1024 [11:19] <xVincius> i have a mac
#1025 [11:19] <CubeTheThird> xVincius, what anti-virus and firewall software do you have?
#1026 [11:19] <xVincius> avast
#1027 [11:20] <CubeTheThird> xVincius, disable avast's file and web scanner, and try again
#1028 [11:20] * A_D|AFK is now known as A_D
#1029 [11:20] <xVincius> yea, i did it before
#1030 [11:20] <xVincius> i'll try to turn off firewall
#1031 [11:20] <xVincius> it's off as well
#1032 [11:21] <KewlZonicGamer> I deleted everything and reinstalled minecraft
#1033 [11:21] <KewlZonicGamer> it even gave itself a new launcher and runtime
#1034 [11:22] * Ram [Ram@notlogged] has joined #minecrafthelp
#1035 [11:23] <Ram> I NEED HELP, I would like to change my pasword
#1036 [11:23] <CubeTheThird> ??> Ram account/reset-password
#1037 [11:23] <Absol> Ram: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1038 [11:23] <Absol> Ram: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1039 [11:23] <Ram> Thank you
#1040 [11:25] <KewlZonicGamer> well
#1041 [11:25] <KewlZonicGamer> my minecraft seems to be damned without a solution
#1042 [11:25] <KewlZonicGamer> unless I factory reset my pc which I do plan on doing..
#1043 [11:26] <CubeTheThird> KewlZonicGamer, we could try the alternate launcher
#1044 [11:26] <CubeTheThird> ??> KewlZonicGamer dl/win/alternate
#1045 [11:26] <Absol> KewlZonicGamer: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#1046 [11:27] <xVincius> what should i do then?
#1047 [11:27] <xVincius> ;_;'
#1048 [11:27] <CubeTheThird> xVincius, is there anything else you can disable with Avast? it's been causes mac users lots of issues lately
#1049 [11:27] * Ram [Ram@notlogged] has quit. (Quit: Web client closed)
#1050 [11:28] <xVincius> i can turn off email and WWW scanner, but this aint helping
#1051 [11:28] * Charles_Fancy [Charles_Fancy@notlogged] has joined #minecrafthelp
#1052 [11:28] <xVincius> is not helping*
#1053 [11:28] <Charles_Fancy> Hello..
#1054 [11:29] <Charles_Fancy> I Have Recently Had A Problem With Minecraft
#1055 [11:29] <Charles_Fancy> Everytime I Run Minecraft
#1056 [11:29] <Charles_Fancy> I Will Come To The Home Screen
#1057 [11:29] <Charles_Fancy> And Then Crash
#1058 [11:29] * superdiego816 [superdiego816@notlogged] has joined #minecrafthelp
#1059 [11:29] <Charles_Fancy> With A Minecraft SE Binaries Not Responding Box
#1060 [11:29] <Charles_Fancy> Any Advice?
#1061 [11:30] <superdiego816> my play butten on the minecraft luncher is not loading just says loading and cant play
#1062 [11:30] <CubeTheThird> xVincius, what about the file scanner (or link scanner?)
#1063 [11:30] <CubeTheThird> Charles_Fancy, can you open the game's video settings?
#1064 [11:30] <CubeTheThird> ??> superdiego816 launcher/log
#1065 [11:30] <Absol> superdiego816: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1066 [11:30] <Absol> superdiego816: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1067 [11:30] <superdiego816> lancher
#1068 [11:30] <xVincius> as i said, its off
#1069 [11:30] <superdiego816> launcher*
#1070 [11:30] <xVincius> it's
#1071 [11:31] <CubeTheThird> superdiego816, do what Absol said
#1072 [11:31] <CubeTheThird> xVincius, then the only thing I can recommend is uninstalling it
#1073 [11:31] <superdiego816> k
#1074 [11:31] <Charles_Fancy> http://paste.ubuntu.com/18558406/
#1075 [11:31] <Charles_Fancy> There
#1076 [11:31] <xVincius> well, I did it a lot of times
#1077 [11:31] <xVincius> deleteted minecraft folder with resource packs etc. nothing helped
#1078 [11:32] <CubeTheThird> xVincius, I'm talking about avast
#1079 [11:32] <xVincius> ooh
#1080 [11:32] <xVincius> wait a sec
#1081 [11:32] <superdiego816> http://paste.ubuntu.com/18558534/
#1082 [11:33] <CubeTheThird> Charles_Fancy, I asked if you could open the game's video settings. Only messages with your name are for you
#1083 [11:33] <Charles_Fancy> Okay
#1084 [11:33] <CubeTheThird> ??> superdiego816 win/reinst
#1085 [11:33] <Absol> superdiego816: You may need to reinstall the locally installed files that Minecraft puts into place.
#1086 [11:33] <Absol> superdiego816: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1087 [11:33] <Charles_Fancy> Is THere A Way To Open The Game's Video Settings From Outside The Game?
#1088 [11:34] <superdiego816> kk thxs
#1089 [11:34] <CubeTheThird> Charles_Fancy, the game freezes right after you press play, before you can even access the game's menu?
#1090 [11:34] <xVincius> Now it works.
#1091 [11:34] <xVincius> Thanks, CubeTheThird!q
#1092 [11:34] <xVincius> !
#1093 [11:34] <CubeTheThird> no problem :3
#1094 [11:35] <Charles_Fancy> It'll Load The Menu
#1095 [11:35] <Charles_Fancy> And Then It Will Crash After A Few Seconds
#1096 [11:35] <CubeTheThird> Charles_Fancy, ya, then go to Options from the menu
#1097 [11:35] <Charles_Fancy> I'll Try
#1098 [11:36] <Charles_Fancy> I'm In The Options
#1099 [11:36] <CubeTheThird> Charles_Fancy, video settings..
#1100 [11:36] <superdiego816> thxs it worked
#1101 [11:36] <Charles_Fancy> Yup
#1102 [11:36] <Charles_Fancy> In The Video Settings
#1103 [11:37] <Charles_Fancy> And It Crashed
#1104 [11:37] <Charles_Fancy> ._.
#1105 [11:37] * superdiego816 [superdiego816@notlogged] has quit. (Quit: Web client closed)
#1106 [11:37] <CubeTheThird> ??> Charles_Fancy launcher/game-output
#1107 [11:37] <Absol> Charles_Fancy: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1108 [11:37] <Absol> Charles_Fancy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1109 [11:38] * xVincius [xVincius@notlogged] has quit. (Ping timeout: 195 seconds)
#1110 [11:38] <Charles_Fancy> http://paste.ubuntu.com/18559068/
#1111 [11:38] * luca [luca@notlogged] has joined #minecrafthelp
#1112 [11:38] <CubeTheThird> Charles_Fancy, oh that's all it says?
#1113 [11:38] <Charles_Fancy> Yeah
#1114 [11:38] * luca [luca@notlogged] has quit. (Client Quit)
#1115 [11:39] <CubeTheThird> Charles_Fancy, hmm let's check your graphics drivers
#1116 [11:39] <CubeTheThird> ??> Charles_Fancy win/dxdiag
#1117 [11:39] <Absol> Charles_Fancy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1121 [11:42] <Charles_Fancy> http://paste.ubuntu.com/18559510/
#1122 [11:43] <CubeTheThird> Charles_Fancy, woa yup there's the problem
#1123 [11:43] <Charles_Fancy> What's The Problem?
#1124 [11:44] <CubeTheThird> Charles_Fancy, well it seems you upgraded to windows 10, but AMD stopped supporting your graphics card at windows 8.0
#1125 [11:44] <Charles_Fancy> Oh Noes!
#1126 [11:44] <Charles_Fancy> What Can I Do?
#1127 [11:44] <CubeTheThird> Charles_Fancy, how long ago did you upgrade?
#1128 [11:44] <Charles_Fancy> Maybe..
#1129 [11:44] <Charles_Fancy> 2-3 Months?
#1130 [11:45] <CubeTheThird> Charles_Fancy, hmm so unless you have a windows 7 or 8 disk, or a backup before the upgrade, you won't be able to downgrade so easily
#1131 [11:45] <CubeTheThird> Charles_Fancy, is that a desktop computer?
#1132 [11:45] <Charles_Fancy> No.
#1133 [11:45] <Charles_Fancy> It's A Laptop..
#1134 [11:45] <Charles_Fancy> ._.
#1135 [11:45] <CubeTheThird> Charles_Fancy, hmm so a new graphics card isn't an option either
#1136 [11:46] <Charles_Fancy> sadly no.
#1137 [11:46] <CubeTheThird> Charles_Fancy, well if you have a disk or a backup, a downgrade would work. Otherwise you could use Linux (more technical though), or use a different computer I'm afraid
#1138 [11:47] <Charles_Fancy> M'kay
#1139 [11:47] <Charles_Fancy> I'll Just Use My Other Computer THan
#1140 [11:47] * tyler [tyler@notlogged] has joined #minecrafthelp
#1141 [11:47] <Charles_Fancy> I'll Stick To Gmod And Half-life on this then
#1142 [11:47] <Charles_Fancy> Thank's For THe Help
#1143 [11:47] <Charles_Fancy> Though
#1144 [11:47] <Charles_Fancy> It Worked Before..
#1145 [11:47] <Charles_Fancy> On Windows 10..
#1146 [11:47] * tyler is now known as Guest18510
#1147 [11:48] <Guest18510> i need help my minecraft says lack of updated drivers
#1148 [11:48] <CubeTheThird> Guest18510, do you have a dxdiag report?
#1149 [11:48] <Guest18510> no
#1150 [11:48] <Charles_Fancy> Are You Sure I Can't Play Minecraft?
#1151 [11:48] <CubeTheThird> Charles_Fancy, well it's possible that an older driver got carried over, then windows update replaced it
#1152 [11:48] <Guest18510> how do i get a dxdiag report
#1153 [11:48] <CubeTheThird> Charles_Fancy, the problem is we can't install older drivers to fix that
#1154 [11:49] <CubeTheThird> Guest18510, before that, copy your launcher log onto http://paste.ubuntu.com and give the URL here.
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#1156 [11:49] <Charles_Fancy> M'kay..
#1157 [11:49] <Charles_Fancy> Welp.
#1158 [11:49] <Charles_Fancy> I Guess That's It
#1159 [11:49] <Guest18510> http://paste.ubuntu.com/18560265/
#1160 [11:49] <Charles_Fancy> Maybe, Windows 10 Edition Will Work
#1161 [11:49] <Charles_Fancy> I Donno..
#1162 [11:49] <Charles_Fancy> Thanks Guys!
#1163 [11:50] <shadowofdragon> ho acquistato minecraft per mac ma non si e attivato il premium
#1164 [11:51] <CubeTheThird> Charles_Fancy, ya that might work
#1165 [11:51] <Charles_Fancy> k
#1166 [11:51] <Charles_Fancy> See Yeah!
#1167 [11:51] <CubeTheThird> Guest18510, ok that looks good
#1168 [11:51] <CubeTheThird> ??> Guest18510 win/dxdiag
#1169 [11:51] <Absol> Guest18510: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1171 [11:52] * Nick is now known as Guest34310
#1172 [11:53] <Guest18510> http://paste.ubuntu.com/18560631/
#1173 [11:53] <CubeTheThird> Guest18510, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1174 [11:54] <Guest18510> this is a laptop tho
#1175 [11:55] <CubeTheThird> Guest18510, ya that means you can't install a new graphics card
#1176 [11:55] <Guest18510> does updating drivers work
#1177 [11:56] <CubeTheThird> Guest18510, there are no drivers. Intel discontinued your graphics card several years ago
#1178 [11:57] <Guest18510> would windows 10 edition work
#1179 [11:57] <CubeTheThird> Guest18510, it might. You can try
#1180 [11:57] <Guest18510> ok
#1181 [11:57] * kizze42 [kizze42@notlogged] has joined #minecrafthelp
#1182 [11:58] <kizze42> I need help with that I dont get access to my Minecraft OLD account, I currently found out that I don`t have an E-Mail connected to the accound.
#1183 [11:59] <CubeTheThird> kizze42, what's your username?
#1184 [11:59] <kizze42> kizze42
#1185 [11:59] <kizze42> My username is: kizze42
#1186 [11:59] <shadowofdragon> i do not work the premium package as i do ?
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#1188 [12:00] <CubeTheThird> kizze42, well the account has been paid for, so you would have had to register with an email to purchase it
#1189 [12:00] <CubeTheThird> shadowofdragon, what is the problem with it?
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#1191 [12:00] * Nick is now known as Guest74530
#1192 [12:00] <kizze42> What is the E-Mail connected to my account then??
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#1194 [12:01] <CubeTheThird> kizze42, you will have to contact Mojang to retrieve that info
#1195 [12:01] <CubeTheThird> ??> kizze42 mojang/email
#1196 [12:01] <Absol> kizze42: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1197 [12:01] <Absol> kizze42: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1198 [12:01] <Guest74530> Hi Minecraft= wont play -I get message 'JAVA (TM) platform SE binary has stopped working' this seems a common problem - is there a simple fix?
#1199 [12:02] <CubeTheThird> Guest74530, can you open the game's video settings?
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#1202 [12:07] <Guest74530> ill try and open them now thanks
#1203 [12:07] <CubeTheThird> Guest74530, there, turn off the VBOs setting
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#1205 [12:08] <kizze42> Thanks for your help. Kind reguards: kizze42
#1206 [12:09] <Guest74530> I have opened Minecraft and come to an interface called Minecraft news -where are settings located?
#1207 [12:09] * kizze42 [kizze42@notlogged] has quit. (Quit: Web client closed)
#1208 [12:09] <CubeTheThird> Guest74530, after you press play, are you able to access the Options menu?
#1209 [12:10] * Buzz1113 [Buzz1113@notlogged] has joined #minecrafthelp
#1210 [12:10] <Guest74530> Yes not sure of where to go from here?
#1211 [12:11] <Buzz1113> I cannot seem to login to my minecraft account. I have tried getting into my old emails and requesting a password change but no emails are showing up. Is it possible that my account does not have a email connected to it? I know my username but not my password.
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#1214 [12:12] <emcraft04> How do I change my username?
#1215 [12:12] <CubeTheThird> Guest74530, video settings
#1216 [12:13] <CubeTheThird> Buzz1113, all paid accounts must have emails associated with them
#1217 [12:13] <CubeTheThird> emcraft04, on account.mojang.com/me
#1218 [12:13] <CubeTheThird> Buzz1113, if you can't find it you have to contact Mojang
#1219 [12:13] <emcraft04> Thank you!
#1220 [12:13] <CubeTheThird> ??> Buzz1113 mojang/email
#1221 [12:13] <Absol> Buzz1113: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1222 [12:13] <Absol> Buzz1113: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1223 [12:13] <Guest74530> Ok shall Ill turn off VBO settings?
#1224 [12:14] <CubeTheThird> Guest74530, yes that's right
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#1227 [12:15] <Guest74530> ok loading world and seeing what happens
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#1229 [12:16] <Guest74530> Thanks so much CubeTheThird Ill let my kids try it out
#1230 [12:16] <CubeTheThird> Guest74530, glad it works!
#1231 [12:16] <Guest74530> Thanks again
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#1238 [12:36] <Summerella> Hi, I'm thinking of buying Minecraft for my pc via the website, will I be able to play with PS3 users in the game?
#1239 [12:38] <GreyVulpine> Not at this time
#1240 [12:38] <CubeTheThird> Summerella, currently the PC edition can only play with other PC edition players
#1241 [12:38] <Summerella> Oh okay Thankyou
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#1245 [12:46] <Rico_GamerHd> I cant install minecraft
#1246 [12:48] <Rico_GamerHd> since the 1.10 going this not more
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#1253 [13:08] * kirby|gone is now known as mrkirby153
#1254 [13:09] <Majsen14> I need help with my game, it wont start even though I have tried to give it more RAM and installed the right version of Java. What's the problem?
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#1258 [13:19] <DoritoGamerrHD> http://paste.ubuntu.com/18568944/
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#1261 [13:22] * Lukester [Lukester@notlogged] has joined #minecrafthelp
#1262 [13:23] <Lukester> Well I need to update my graphic drivers and I was told to give you a link
#1263 [13:23] <Lukester> http://paste.ubuntu.com/18569420/
#1264 [13:23] <Lukester> thats the link
#1265 [13:23] * xola [xola@notlogged] has joined #minecrafthelp
#1266 [13:24] <Lukester> anyone there>
#1267 [13:24] <Lukester> ?
#1268 [13:25] <Lukester> is it bad?
#1269 [13:28] * MikeE [MikeE@notlogged] has joined #minecrafthelp
#1270 [13:29] <MikeE> need help with driver update, error when auto updating, still cant start Minecraft. http://paste.ubuntu.com/18570219/
#1271 [13:29] <urielsalis> MikeE, one moment
#1272 [13:30] <urielsalis> MikeE, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1273 [13:30] <urielsalis> MikeE, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1274 [13:30] <MikeE> ok, thank you
#1275 [13:30] * urielsalis tips hat
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#1278 [13:39] <paul_> wont download due to fatal wrror. Left ticket but no reply
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#1290 [13:48] <Franck0516> Hi, i need help updating my drivers
#1291 [13:48] * Nathan_ [Nathan_@notlogged] has joined #minecrafthelp
#1292 [13:48] <Franck0516> for my graphics card
#1293 [13:49] <Nathan_> my game shuts down a few seconds after i start the server
#1294 [13:49] <Franck0516> http://paste.ubuntu.com/18572073/
#1295 [13:49] <Nathan_> what?
#1296 [13:49] <WildB3rry> hey, so i have that problem i hope you can help me out: i have a minecraft account but only the username and the password (dont know th email), a friend of mine bought it for me so i dotn have any avidence i have bought it and i want to change my email is there any possibility, even when i want to change my eamil it ask for my old one whic i dont know, im looking forward to your help thanks.
#1297 [13:50] <Franck0516> i need help updating my graphics car
#1298 [13:50] <Franck0516> card
#1299 [13:50] * busteryaya [busteryaya@notlogged] has joined #minecrafthelp
#1300 [13:50] <busteryaya> Hello guys :)
#1301 [13:50] <Nathan_> my game shuts down a few seconds after i start
#1302 [13:50] <busteryaya> someone can help me?
#1303 [13:50] * Franck0516 [Franck0516@notlogged] has quit. (Client Quit)
#1304 [13:51] <busteryaya> i can't migrate my account to the mojang :/
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#1306 [13:53] <WildB3rry> hey, so i have that problem i hope you can help me out: i have a minecraft account but only the username and the password (dont know th email), a friend of mine bought it for me so i dotn have any avidence i have bought it and i want to change my email is there any possibility? Even when i want to change my eamil it ask for my old one whic i dont know, im looking forward to your help thanks.
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#1308 [13:56] <busteryaya> without the old email u can't change for new one :)
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#1313 [14:00] <ironsoap> I NEED HELP
#1314 [14:01] <WildB3rry> so what should i do ? there are security questions but why ist it asking me these ones?
#1315 [14:01] <WildB3rry> i need to get my email somewhere from
#1316 [14:01] * berend [berend@notlogged] has joined #minecrafthelp
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#1318 [14:01] <ironsoap> hi berend
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#1321 [14:02] <berend> hi
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#1323 [14:02] <ironsoap> hi mc_panda
#1324 [14:02] <berend> i am running a server and i could play on it with my friend
#1325 [14:02] <berend> next day he can't connect to it anymore
#1326 [14:03] <ironsoap> is he trying to connect with your external ip adress
#1327 [14:03] <berend> neither can i on my laptop
#1328 [14:03] <berend> yes we are
#1329 [14:03] * JJ [JJ@notlogged] has joined #minecrafthelp
#1330 [14:03] <JJ> Hello
#1331 [14:03] <ironsoap> put the ip in server.properties
#1332 [14:04] <berend> yes? some tutorials said to leave that blank
#1333 [14:04] * panda_ [panda_@notlogged] has joined #minecrafthelp
#1334 [14:04] <JJ> berend
#1335 [14:04] <ironsoap> yeh depends sometimes it works sometiumes it dont
#1336 [14:04] <ironsoap> have to go bye
#1337 [14:04] <ironsoap> have town ork dog
#1338 [14:04] <ironsoap> walk
#1339 [14:04] <JJ> berend
#1340 [14:05] <panda_> JJ just tell me what your going to tell him and ill tell him
#1341 [14:05] * Mario12 [Mario12@notlogged] has joined #minecrafthelp
#1342 [14:05] <panda_> JJ just PM him
#1343 [14:06] <JJ> I am
#1344 [14:06] <berend> yes jj?
#1345 [14:06] <JJ> Go to PM
#1346 [14:06] <panda_> oh
#1347 [14:06] <berend> what's PM?
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#1349 [14:07] <JJ> look at the top is there a tab that says JJ
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#1351 [14:07] <panda_> berend PM is private message
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#1358 [14:20] <nemisis101> hi running into the intel bug that causes an exception access violation when trying to launch mc (clean install new pc build) i3
#1359 [14:20] <nemisis101> drives won't update says are using latest, bumped to 2g of ram on launch and still crashing anyway to edit vbo and reduce render distance manually followed the faq but so far still crashing
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#1364 [14:25] <Hannah_Rose15> please help me, i have been having trouble with my minecaft, and now i cant see my skin or anyone elses, but others can see mine, what is the problem?
#1365 [14:25] <Jay-> Why does minecraft on 1.10 and on 1.10 optifine crash minecraft and close out with no error message how can i fix this issue please
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#1367 [14:26] <Hannah_Rose15> @jay, maybe it has something to do with your plugins, but i am no expert so i have no clue
#1368 [14:27] <Jay-> not sure why either
#1369 [14:27] <Hannah_Rose15> why can't i see my skin or other peoples skins?
#1370 [14:27] <Jay-> but it don't happen all the time just once in a while
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#1372 [14:28] <Hannah_Rose15> oh
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#1375 [14:28] <Hannah_Rose15> please help me, why can't i see my skin or anyone else's skin, but others can see my skin and their own
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#1378 [14:30] <Hannah_Rose15> why can't i see my skin or anyone else's anymore
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#1382 [14:32] <Jay-> maybe a simple reinstalling minecraft will fix it as resourse is corrupted maybe
#1383 [14:32] <Hannah_Rose15> i did that and it did nothing, should i make a new mc account?
#1384 [14:32] <Jay-> Hannah?
#1385 [14:33] <Jay-> no
#1386 [14:33] <Hannah_Rose15> oh okay
#1387 [14:33] <Hannah_Rose15> so maybe try uninstalling it and reinstalling it
#1388 [14:33] <Jay-> do you have skins enabled in the options
#1389 [14:33] <Hannah_Rose15> yea
#1390 [14:33] <Jay-> make sure there on
#1391 [14:34] <Hannah_Rose15> alright one sec
#1392 [14:36] <htiger> ?
#1393 [14:36] <Hannah_Rose15> how do check again, im having a forgetful moment
#1394 [14:37] <Hannah_Rose15> jay?
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#1404 [14:45] <berend> hail
#1405 [14:45] <Hannah_Rose15> does anyone know why i cant see my skin or others
#1406 [14:45] <berend> hitler
#1407 [14:46] <berend> hitler
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#1411 [14:46] <Bossehz> hello
#1412 [14:46] <arshiyaan> hello
#1413 [14:47] <Bossehz> i have problem with a server that i can't join
#1414 [14:47] * nemisis101 [nemisis101@notlogged] has quit. (Ping timeout: 195 seconds)
#1415 [14:47] <Bossehz> can someone help
#1416 [14:47] <arshiyaan> are you helpfull
#1417 [14:47] <Hannah_Rose15> can someone tell me why i cant see my skin or anyone elses
#1418 [14:47] <arshiyaan> i cant
#1419 [14:47] <Hannah_Rose15> dang anyone else
#1420 [14:47] <Bossehz> is here any helper?
#1421 [14:48] <arshiyaan> HELLO IS ANYONE HERE
#1422 [14:48] <Hannah_Rose15> hia
#1423 [14:48] <arshiyaan> TO HELP
#1424 [14:48] <berend> hail hitler
#1425 [14:48] <Hannah_Rose15> i can try my best to help
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#1427 [14:48] <Bossehz> i have problem with java.net
#1428 [14:49] <Hannah_Rose15> wgat the problem
#1429 [14:49] <arshiyaan> BYE
#1430 [14:49] * arshiyaan [arshiyaan@notlogged] has quit. (Client Quit)
#1431 [14:49] <Bossehz> it tells me when i join the server that network is unreachable
#1432 [14:49] <Hannah_Rose15> is your java up to date?
#1433 [14:49] <Bossehz> and i don't know what to do
#1434 [14:49] <Bossehz> yes
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#1436 [14:50] <Bossehz> so?
#1437 [14:50] <Hannah_Rose15> because sometimes, i have that problem as well
#1438 [14:50] <Bossehz> and what to do
#1439 [14:50] <Hannah_Rose15> but that usually means i typed in an ip wrong or im in the wrong mc update
#1440 [14:50] <Bossehz> i play on 1.10
#1441 [14:51] <Bossehz> and the server is up
#1442 [14:51] <Bossehz> but i can't join
#1443 [14:51] <Hannah_Rose15> that particular server might not be 1.10
#1444 [14:51] <umid> help please with dxdiag
#1445 [14:51] <Bossehz> i was playing in the server 2 days ago
#1446 [14:51] <Bossehz> but now i can't
#1447 [14:51] <Hannah_Rose15> oh, maybe they updated to 1.10.2
#1448 [14:52] <Hannah_Rose15> but remember, i am a noob, and could be wrong
#1449 [14:52] <Bossehz> i'm going to try 1.10.2
#1450 [14:52] <Bossehz> ok
#1451 [14:52] <Hannah_Rose15> okay let me know
#1452 [14:52] <Bossehz> ok
#1453 [14:54] <Bossehz> finally
#1454 [14:54] <Bossehz> it wroks
#1455 [14:54] <Hannah_Rose15> okay cool!
#1456 [14:54] <urielsalis> Hannah_Rose15, hi, what is your issue?
#1457 [14:54] <Bossehz> thank you very much
#1458 [14:54] <Hannah_Rose15> hi, i cant see my skin or anyone elses
#1459 [14:55] <Hannah_Rose15> and np<3
#1460 [14:55] <urielsalis> Hannah_Rose15, what is your username?
#1461 [14:55] <Hannah_Rose15> haylee3c, im asking for a friend
#1462 [14:55] <urielsalis> Hannah_Rose15, can you tell him to come? Helping by proxy is more difficult
#1463 [14:55] <Hannah_Rose15> yea sure
#1464 [14:56] <Hannah_Rose15> she will e right here
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#1466 [14:57] <Hannah_Rose15> the website wont let her get n, but i am with her irl, so can you just tell me and she does what you say to do?
#1467 [14:57] <urielsalis> Hannah_Rose15, the issue is from her pc, or from yours?
#1468 [14:57] <Hannah_Rose15> what would the issue be?
#1469 [14:57] <urielsalis> Hannah_Rose15, the skins not showing
#1470 [14:58] <Hannah_Rose15> idk what that is...im sorry i am not a computer wizard
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#1472 [14:59] <urielsalis> Hannah_Rose15, so, you telling me she cant see her skin of the skins of others?
#1473 [14:59] <Hannah_Rose15> yea
#1474 [14:59] <urielsalis> Hannah_Rose15, that is happening in the pc you are currently in, or in another one she is using?
#1475 [15:00] <Hannah_Rose15> yea she is using her own, but how does she fix it
#1476 [15:00] <urielsalis> Hannah_Rose15, can you open this webpage from that pc? (you can close the session from this one if you like)
#1477 [15:01] <urielsalis> Hannah_Rose15, if it doesnt let you/shows an error, tell me what it says
#1478 [15:01] <Hannah_Rose15> no, we tried, thw website will not open for her, it shows the little sad piece paper
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#1480 [15:01] <urielsalis> Hannah_Rose15, what website you are in?
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#1482 [15:02] <urielsalis> Hannah_Rose15, and can you try with this one? http://webchat.esper.net/?channels=minecrafthelp
#1483 [15:02] <Hannah_Rose15> she is trying to come on to here so she can talk to you
#1484 [15:02] <Hannah_Rose15> okay ill will open it, do i have to leave this chat
#1485 [15:02] <urielsalis> Hannah_Rose15, if you like, you can stay
#1486 [15:02] <Hannah_Rose15> okay
#1487 [15:02] <urielsalis> Hannah_Rose15, in the link I gave you, just fill in Nickname and press connect, dont change anything else
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#1489 [15:03] <Hannah_Rose15_> hello?
#1490 [15:03] <urielsalis> Hannah_Rose15_, hi
#1491 [15:03] <urielsalis> Hannah_Rose15_, what antivirus you have?
#1492 [15:03] <Hannah_Rose15_> norton
#1493 [15:04] <urielsalis> ??> Hannah_Rose15_ av/norton
#1494 [15:04] <Absol> Hannah_Rose15_: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1495 [15:04] <urielsalis> ??> Hannah_Rose15_ av/norton/uninstall
#1496 [15:04] <Absol> Hannah_Rose15_: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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#1499 [15:05] <Hannah_Rose15_> okay, i will try that later, because we would need to ask her dad to do it
#1500 [15:05] <Hannah_Rose15_> okay, i will try that later, because we would need to ask her dad to do it
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#1503 [15:05] <urielsalis> Hannah_Rose15_, sure
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#1505 [15:06] <qtrjett> HELLO
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#1507 [15:07] <Hannah_Rose15_> thank you guys so much again, but just to make sure, after i uninstall norton, after that i download avast, then will my problem be fixed
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#1509 [15:08] <PumonTimba> http://paste.ubuntu.com/18578565/
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#1511 [15:09] <urielsalis> PumonTimba, one moment
#1512 [15:09] <urielsalis> Hannah_Rose15_, should
#1513 [15:09] <urielsalis> PumonTimba, download and install http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
#1514 [15:09] <Hannah_Rose15_> alright thanks, i will log back on later to tell you how it went and if it worked
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#1519 [15:10] <Agoshi> Hello I had my minecraft acount hacked yesterday and would like to know who I should contact to fix this
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#1521 [15:11] <urielsalis> Agoshi, email Mojang
#1522 [15:11] <urielsalis> ??> Agoshi mojang/email
#1523 [15:11] <Absol> Agoshi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1524 [15:11] <Absol> Agoshi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1525 [15:11] <urielsalis> ??> Agoshi account/trans-id
#1526 [15:11] <Absol> Agoshi: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1527 [15:11] <Agoshi> thank you
#1528 [15:11] <Agoshi> the email i used has been disabled along time ago
#1529 [15:11] <Agoshi> so i cant use it
#1530 [15:12] <urielsalis> Agoshi, its a web form, as long as you can find your transaction id you should be fine
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#1534 [15:16] * Riddik8869 [Riddik8869@notlogged] has joined #minecrafthelp
#1535 [15:16] <Riddik8869> hello anyone here?
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#1537 [15:17] * Xx_hamedcraft_xX [Xx_hamedcraft_xX@notlogged] has joined #minecrafthelp
#1538 [15:18] <Riddik8869> hello?
#1539 [15:18] <Xx_hamedcraft_xX> i had but in my cod but i minecraft had not been downloaded what can i make
#1540 [15:19] <Xx_hamedcraft_xX> ?
#1541 [15:19] <Riddik8869> i cant log in for some reason
#1542 [15:19] <Xx_hamedcraft_xX> from where i enter thes
#1543 [15:20] <Xx_hamedcraft_xX> ??
#1544 [15:20] <urielsalis> Riddik8869, hi, what is your issue
#1545 [15:20] <Xx_hamedcraft_xX> sorry
#1546 [15:20] <urielsalis> Xx_hamedcraft_xX, hi what is your issue?
#1547 [15:21] <Xx_hamedcraft_xX> i had but in my cod but i minecraft had not been downloaded what can i make
#1548 [15:21] <urielsalis> Xx_hamedcraft_xX, err, I dont understood that
#1549 [15:21] <Riddik8869> well i reset my [assword and now its saying my s
#1550 [15:21] <Riddik8869> stuff doesnt exist
#1551 [15:21] <urielsalis> ??> Riddik8869 login/throttle
#1552 [15:21] <Absol> Riddik8869: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1553 [15:21] <Absol> Riddik8869: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1554 [15:22] * Vyper [Vyper@notlogged] has joined #minecrafthelp
#1555 [15:22] <Xx_hamedcraft_xX> i had but in my cod that i had taken from SADAD but i had not get minecraft
#1556 [15:22] <Vyper> hi
#1557 [15:22] <Vyper> java.lang.NullPointerException
#1558 [15:22] <Vyper> how can i fix this
#1559 [15:22] <urielsalis> Xx_hamedcraft_xX, where did you bought minecraft?
#1560 [15:22] <Vyper> java.lang.NullPointerException
#1561 [15:22] <urielsalis> Vyper, what antivirus you have?
#1562 [15:22] <Vyper> avast
#1563 [15:22] <Xx_hamedcraft_xX> after making an account i had went to redeem cod
#1564 [15:23] <Vyper> but this is not for me
#1565 [15:23] <Vyper> is for my friend
#1566 [15:23] * sasi200216 [sasi200216@notlogged] has joined #minecrafthelp
#1567 [15:23] <urielsalis> Vyper, can you tell your friend to come?
#1568 [15:23] <urielsalis> Xx_hamedcraft_xX, can you use translate.google.com ?
#1569 [15:23] <Xx_hamedcraft_xX> why
#1570 [15:24] <Vyper> he has no antivirus
#1571 [15:24] <urielsalis> Xx_hamedcraft_xX, because I dont understand you
#1572 [15:24] <urielsalis> ??> Vyper tools/hjt
#1573 [15:24] <Absol> Vyper: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1574 [15:24] * sapphira [sapphira@notlogged] has joined #minecrafthelp
#1575 [15:24] <Absol> Vyper: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1576 [15:24] <urielsalis> Vyper, and run all that I tell you to in his pc, not yours
#1577 [15:24] <sasi200216> hy, when i play minecraft my pc crash
#1578 [15:24] <Xx_hamedcraft_xX> i had butted minecraft cod in redeem cod
#1579 [15:25] * Riddik8869 [Riddik8869@notlogged] has quit. (Ping timeout: 195 seconds)
#1580 [15:25] <Xx_hamedcraft_xX> what can i make becuas minecraf had not been installen to my pc
#1581 [15:26] <Vyper> urielsalis, what i have to do
#1582 [15:26] <sasi200216> hy, when i play minecraft my pc crash please help
#1583 [15:26] <Xx_hamedcraft_xX> ?
#1584 [15:27] <urielsalis> sasi200216, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1585 [15:27] <urielsalis> ??> Vyper tools/hjt
#1586 [15:27] <Absol> Vyper: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1587 [15:27] <Absol> Vyper: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1588 [15:27] <Xx_hamedcraft_xX> what can i maaaaaaake
#1589 [15:28] <urielsalis> Xx_hamedcraft_xX, how about using translate.google.com to talk here so I can understand you?
#1590 [15:29] <Xx_hamedcraft_xX> ok i had installed minecraft
#1591 [15:29] <Xx_hamedcraft_xX> yhhhhhhhhhhhhhhhhhhhhhhhhhanks
#1592 [15:29] <Xx_hamedcraft_xX> thanks
#1593 [15:30] * sasi200216 [sasi200216@notlogged] has quit. (Ping timeout: 195 seconds)
#1594 [15:30] <Xx_hamedcraft_xX> but when i enter a server minecraft crash why
#1595 [15:31] <urielsalis> Xx_hamedcraft_xX, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1597 [15:32] * Phantom|school is now known as PhantomPhreak
#1598 [15:32] <Vyper> urielsalis, http://paste.ubuntu.com/18580164/
#1599 [15:32] <victor> ??
#1600 [15:32] <victor> como hago para arreglar el minecraft
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#1602 [15:33] <Xx_hamedcraft_xX> http://paste.ubuntu.com/
#1603 [15:33] <Vyper> now hat
#1604 [15:33] <Vyper> what
#1605 [15:34] <Xx_hamedcraft_xX> corect
#1606 [15:34] <Xx_hamedcraft_xX> ?
#1607 [15:35] <Vyper> Aurielsalis??
#1608 [15:35] <Xx_hamedcraft_xX> what should i make?
#1609 [15:36] <Xx_hamedcraft_xX> ?
#1610 [15:36] <Xx_hamedcraft_xX> ?
#1611 [15:37] <Xx_hamedcraft_xX> hello
#1612 [15:39] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18580558/
#1613 [15:39] <Xx_hamedcraft_xX> this is the correct one just now i had undwe stand
#1614 [15:39] <Xx_hamedcraft_xX> r**
#1615 [15:40] <Xx_hamedcraft_xX> pleas help
#1616 [15:40] <Vyper> stfu
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#1618 [15:40] <Xx_hamedcraft_xX> hello
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#1625 [15:51] <Daniposvi> Hey
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#1628 [15:51] <Daniposvi> My minecraft is crashing a lot and I really don't know what's hapening
#1629 [15:52] <Anna> ??> Daniposvi launcher/crash-log
#1630 [15:52] <Absol> Daniposvi: We need to see your crash log, which appears after a crash.
#1631 [15:52] <Absol> Daniposvi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1632 [15:53] <Daniposvi> Okay thanks
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#1639 [15:56] <JoshORF> Hi, I know that this is Vanilla MC help but maybe you can help with Forge. When I lauch my game w/ Forge in 1.9.4 & Correct version of Forge it crashes instantly. No idea why.
#1640 [15:56] * Daniposvi [Daniposvi@notlogged] has joined #minecrafthelp
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#1642 [15:57] <Daniposvi> My minecraft has been so laggy idk what is it
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#1644 [15:58] <Daniposvi> My minecraft has been so laggy and that did not happen beforej
#1645 [16:00] <JoshORF> Dani try to install optifine and change your settings around
#1646 [16:00] <CubeTheThird> JoshORF, ask in #ftb
#1647 [16:00] <Daniposvi> Thanks
#1648 [16:01] <JoshORF> How do I get the CubeTheThird
#1649 [16:01] <JoshORF> there
#1650 [16:01] <CubeTheThird> JoshORF, /join #ftb
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#1657 [16:09] <m748960> m748960 jgjghh@ugjj.hg]
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#1659 [16:10] <kysser111> tried to log in to minecraft and i logged in but it said i couldnt download the new update due to various reasons, i followed a page that they gave to mne and i ended up here... i have copied and pasted something they want me to show you or send to you, they said you can help? thanks
#1660 [16:11] * vcrtfdc [vcrtfdc@notlogged] has quit. (Ping timeout: 195 seconds)
#1661 [16:11] <CubeTheThird> kysser111, yes show it here
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#1670 [16:24] <Manny> Download minecraft using windows 10 got error message Direct X componet error
#1671 [16:25] <CubeTheThird> Manny, do you have a dxdiag report?
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#1674 [16:25] <Manny> Yes
#1675 [16:25] <Rikairchy> care to share?
#1676 [16:25] <Manny> How do i share
#1677 [16:26] <Rikairchy> ??> Manny paste
#1678 [16:26] <Absol> Manny: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1679 [16:26] <Rikairchy> paste it there ^
#1680 [16:26] <Manny> Ok
#1681 [16:27] <Manny> http://paste.ubuntu.com/18582696/
#1682 [16:28] <Manny> Is that what you need?
#1683 [16:28] <Rikairchy> yes
#1684 [16:28] <Manny> Thanks
#1685 [16:28] <Rikairchy> that machine is quite old.
#1686 [16:28] <Rikairchy> I'm not even sure it is fully supported on 10 by Dell
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#1688 [16:28] <Rikairchy> one moment
#1689 [16:29] <CubeTheThird> Manny, ya sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1690 [16:29] <Rikairchy> is a desktop
#1691 [16:29] <Manny> So if i downgrade to windows 7 how do i get the graphic card
#1692 [16:29] <Rikairchy> older than the ones we have at work
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#1694 [16:30] <Rikairchy> I don't see drivers for 7
#1695 [16:30] <Rikairchy> I see them for 2000/XP
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#1697 [16:30] <Rikairchy> 32 bit.
#1698 [16:31] <Manny> Ok so will not be able to play mindcraft on this computer.
#1699 [16:31] <Rikairchy> most likely not.
#1700 [16:31] <Manny> Thanks for all you help. At least I know now why it is not working.
#1701 [16:31] <Rikairchy> good luck
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#1706 [16:39] <alex__> I logged into my minecraft world and noticed that part of a structure i built over the past week or so and the surounding area has dissapeared as well as a few blocks that werent there before now spawned
#1707 [16:40] <alex__> is there a way to restore it?
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#1709 [16:46] <rafaelgamer> Ican not open my minecraft
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#1711 [16:48] <Banana> Hi I think I have a virus or a hacker stalking me
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#1716 [16:51] <sentenryu> I received an email saying that my password was changed followed by one saying that my e-mail had been changed, I disputed both, but can't login into my mojang account anymore
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#1719 [16:55] <Blitz_92> I need help with 1.10.2 because i can't enter in sigleplayer or servers i crash... and i dont no why
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#1732 [17:15] <SuperToniFlower> Hi I am having a pixel format problem with minecraft on windows 10
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#1734 [17:16] <SuperToniFlower> I looked up many videos and soltuions and nothing is working
#1735 [17:16] <SuperToniFlower> I cant install a new intel driver due to an unknown error
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#1739 [17:19] <Kidgee> Hello, can no longer run Minecraft due to to Pixel not accelerated error. He is my DXDIAG report Link http://paste.ubuntu.com/18585649/
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#1741 [17:19] <mirandar> few days ago I went on my account to play Minecraft hunger games. I got to the game and noticed how i could see zero chests at corn. I refreshed my computer, tried again multiple times, logged out and back onto my account, and also tried another hunger games server, still nothing. All the chests are invisible, but only for hunger games, if i just go on survival or creative i can still see and use chests. Just for hunger games the
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#1747 [17:29] <Creeper_> I try to help create a new world only a player , I'm five seconds in the world, takes me out and appears [WARNING ] Can not keep up! Does it change the system time
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#1755 [17:35] <Attraction> Is Mojang down?
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#1758 [17:40] <Attraction> Please help! My friend is trying to log into Minecraft! EOFExeception: SSL peer shut down incorrectly
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#1761 [17:41] <Attraction> Please help! My friend is trying to log into Minecraft! EOFExeception: SSL peer shut down incorrectly
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#1776 [17:59] <Marko_Z> I've been having some troubles with Minecraft on my PC. Every time I load up a world, the game runs fine for three seconds, and then crashes. The crash report says that "Java(TM) SE Binary has stopped working". I'm not sure what this means, and in addition I recently downloaded the new Java update -- Version 8 Update 91 -- and tried reinstalling Minecraft numerous times. If you could tell me how to fix this problem, I would be ever
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#1778 [17:59] <Marko_Z> anyone?
#1779 [17:59] <Marko_Z> plz?
#1780 [18:00] <Marko_Z> ...
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#1787 [18:04] <dynastywarrior02> Hay I need help I just upgraded to windows 10 and it says I need to upgrade my driver but my driver is already updated as much as it can be
#1788 [18:04] <Marko_Z> that might be a virus
#1789 [18:04] <Marko_Z> that happened to me as well
#1790 [18:05] <Marko_Z> I've been having some troubles with Minecraft on my PC. Every time I load up a world, the game runs fine for three seconds, and then crashes. The crash report says that "Java(TM) SE Binary has stopped working". I'm not sure what this means, and in addition I recently downloaded the new Java update -- Version 8 Update 91 -- and tried reinstalling Minecraft numerous times. If you could tell me how to fix this problem, I would be extre
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#1792 [18:07] <Kidgee> Hello, can no longer run Minecraft due to to Pixel not accelerated error. He is my DXDIAG report Link http://paste.ubuntu.com/18585649/
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#1796 [18:12] <dynastywarrior02> I forget to add that I not only upgraded to windows 10 but I also got a new Dell Computer and that seems to be the issue because We even downgraded to windows 7 and minecraft still didn't work :(
#1797 [18:12] <dynastywarrior02> Her is my link also http://paste.ubuntu.com/18587995/
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#1802 [18:17] <dynastywarrior02> I forget to add that I not only upgraded to windows 10 but I also got a new Dell Computer and that seems to be the issue because We even downgraded to windows 7 and minecraft still didn't work :( http://paste.ubuntu.com/18587995/
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#1807 [18:24] <dynastywarrior02> I upgraded to windows 10 but I also got a new Dell Computer and that seems to be the issue because We even downgraded to windows 7 and minecraft still didn't work :( Minecraft kept crashing before I could even launch the game it sayed I needed to update my driver evem though it was already updated Plz respond http://paste.ubuntu.com/18587995/
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#1810 [18:28] <JulJusle> Hello?
#1811 [18:29] * Kidgee [Kidgee@notlogged] has joined #minecrafthelp
#1812 [18:29] <Kidgee> Hello, can no longer run Minecraft due to to Pixel not accelerated error. He is my DXDIAG report Link http://paste.ubuntu.com/18585649/
#1813 [18:34] <dynastywarrior02> Not to be rude but if nobodies gonna help me I am gonna leave
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#1815 [18:35] <JulJusle> same here, going to leave. no help in here
#1816 [18:35] <Pepe> I am trying to change my skin
#1817 [18:36] <Pepe> But it says it's a bad request?
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#1839 [18:59] <G30000> Hello
#1840 [18:59] <G30000> I Have a problem
#1841 [18:59] <G30000> i cant login to minecraft
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#1845 [18:59] <G30000> Guys
#1846 [18:59] <G30000> i cant login to MineCraft
#1847 [18:59] <G30000> WHY
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#1852 [19:03] <Vampilina> How do I make a LAN server?
#1853 [19:05] <G30000> Vampilina:
#1854 [19:05] <G30000> search YouTube
#1855 [19:05] <Vampilina> I have tried researching on youtube and other websites and I've tried all of them but none of them work for some reason
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#1861 [19:11] <igor> minecraft
#1862 [19:11] <igor> ljnh
#1863 [19:11] <igor> jbhrtmngspok
#1864 [19:11] <igor> çhçl,vlçc/ vbvç bdb vip
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#1874 [19:17] <Tuf> Hi, So Im trying to connect to a sub lobby in a minecraft server but it is giving me this message. Exception Connecting:ReadTimeoutException: Null . I just wanted to know what this means
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#1877 [19:22] <Tuf> Hi, So Im trying to connect to a sub lobby in a minecraft server but it is giving me this message. Exception Connecting:ReadTimeoutException: Null . I just wanted to know what this means
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#1894 [20:05] <Michaelthunder8> Well I was sent here through the mojang help page and i have a "dxdaig" problem, it says i need to update the graphic driver or something along those lines.
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#1896 [20:05] <Michaelthunder8> I have the link if that is needed.
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#1899 [20:06] <Rikairchy> yes
#1900 [20:06] <Rikairchy> share please
#1901 [20:06] <Michaelthunder8> http://paste.ubuntu.com/18594283/
#1902 [20:08] <Michaelthunder8> My problem is with my graphic driver or something like that.
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#1904 [20:10] <Michaelthunder8> So I just looked back on my problem and its the graphic driver and they need updating, the game is having trouble rendering stuff.
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#1907 [20:17] <Dakota> My minecraft will not work due to pixel format not being accelerated
#1908 [20:18] <CubeTheThird> Dakota, do you have a dxdiag report?
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#1910 [20:21] <Michaelthunder8> Will someone please answer
#1911 [20:21] <CubeTheThird> Michaelthunder8, one moment
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#1913 [20:23] <Katie_> Hello?
#1914 [20:23] <CubeTheThird> Michaelthunder8, download and install radeon software: http://support.amd.com/en-us/download/apu?os=Windows%208.1%20-%2064
#1915 [20:23] <CubeTheThird> hello Katie_
#1916 [20:24] <Katie_> i'm having a problem
#1917 [20:24] <CubeTheThird> Katie_, and that would be?
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#1921 [20:28] <Katie_> my Minecraft is saying this "We'er sorry, but it seems there was an error while trying to render aspects of the game.
#1922 [20:29] <CubeTheThird> Katie_, do you have a dxdiag report?
#1923 [20:31] <Katie_> To solve this error, it is recommended that you update your graphics drivers.\
#1924 [20:31] <CubeTheThird> ??> Katie_ win/dxdiag
#1925 [20:31] <Absol> Katie_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1927 [20:32] <Katie_> and yes i have dxding
#1928 [20:33] <Katie_> oh here
#1929 [20:33] <Katie_> ------------------ System Information ------------------ Time of this report: 7/5/2016, 20:17:54 Machine name: MEKO Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1750 BIOS: Phoen
#1930 [20:35] <Katie_> so what do i do?
#1931 [20:37] <CubeTheThird> Katie_, paste it onto http://paste.ubuntu.com and give the URL here.
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#1933 [20:38] <Katie_> http://paste.ubuntu.com/18596127/
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#1935 [20:38] <Katie_> here
#1936 [20:38] <CubeTheThird> Katie_, you didn't paste the full report onto the website
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#1938 [20:39] <Katie_> oh sorry
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#1941 [20:41] <Katie_> so?
#1942 [20:41] <CubeTheThird> Katie_, can you paste the full thing and give the new link?
#1943 [20:41] <lopee> my minecraft is saying that i need to update my display settings but when i tried it said no updates found
#1944 [20:41] <CubeTheThird> lopee, do you have a dxdiag report?
#1945 [20:41] <lopee> http://paste.ubuntu.com/18596090/
#1946 [20:42] <CubeTheThird> lopee, one moment
#1947 [20:42] <CubeTheThird> lopee, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1948 [20:42] <lopee> ok
#1949 [20:42] <Katie_> okay here http://paste.ubuntu.com/18596127/
#1950 [20:43] <CubeTheThird> Katie_, you just gave me the same link as before
#1951 [20:43] <Sophie> Here is the problem I'm having: org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.
#1952 [20:43] <CubeTheThird> Sophie, do you have a dxdiag report?
#1953 [20:44] <Sophie> I will get it again.
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#1956 [20:46] <babybird> Hey Guys my friend is having issues with the logging in process and he has created a whole new email and still the same message even though the email/password is being types correctly and the email is verified"Error! Unknown e-mail address or password."
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#1958 [20:47] <Sophie> I have Intel G45/G43 Express Chipset and all drivers are up to date.
#1959 [20:47] <CubeTheThird> ??> babybird login/throttle
#1960 [20:47] <Absol> babybird: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1961 [20:47] <Absol> babybird: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1962 [20:47] <CubeTheThird> Sophie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1963 [20:48] <Tiger_> Ok I need to know how to sort out an issue with a error message along the lines of anamoly: rex used
#1964 [20:48] <Katie_> wait what do you want me to do?
#1965 [20:48] <CubeTheThird> Katie_, paste the ENTIRE report onto the website, and give the link here
#1966 [20:48] <CubeTheThird> Tiger_, paste the full log onto http://paste.ubuntu.com and give the URL here.
#1967 [20:48] <Tiger_> I have the dxdiag
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#1969 [20:49] <CubeTheThird> Tiger_, umm ok give a link here?
#1970 [20:49] <Tiger_> http://paste.ubuntu.com/18596537/
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#1975 [20:50] <CubeTheThird> Tiger_, can you still send me a paste of the log?
#1976 [20:50] <Tiger_> give me a mo
#1977 [20:51] <Tiger_> http://paste.ubuntu.com/18596789/
#1978 [20:52] <Katie_> here? http://paste.ubuntu.com/18596800/
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#1980 [20:52] <CubeTheThird> Tiger_, ok it looks like raptr is making the game crash
#1981 [20:52] <CubeTheThird> Katie_, that's still not the whole thing. It should be MUCH longer
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#1983 [20:52] <Katie_> oh okay
#1984 [20:53] <Tiger_> so uninstall or is there a setting I can change or some edit in the configs I can make?
#1985 [20:53] <CubeTheThird> Tiger_, do this, Install an update for your drivers: http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1986 [20:53] <CubeTheThird> Tiger_, and when you update it, do a custom install and don't install it
#1987 [20:53] <Tiger_> Thank you very much is that all?
#1988 [20:53] <Katie_> http://paste.ubuntu.com/18596888/
#1989 [20:54] <Tiger_> glad I stayed lol
#1990 [20:54] <CubeTheThird> Katie_, ah ok. sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1991 [20:54] <Katie_> its okay
#1992 [20:56] <Katie_> ah i see well man
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#1997 [20:59] <Katie_> well Thank you
#1998 [20:59] <CubeTheThird> no problem :3
#1999 [21:00] <Katie_> bye
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#2002 [21:17] <hi> i can not play my game because i need to update my graphic driver and i dont know how
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#2008 [21:30] <marlee> i tried to log in and play, but i got redirected to many pages online and i realize now that my video card usn't up to date for the game. What can i do?
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#2021 [22:10] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"
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#2027 [22:17] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"
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#2029 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"
#2030 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"
#2031 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2032 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2033 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2034 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
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#2036 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2037 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2038 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2039 [22:18] <yeana_> i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining minecraft servers it say "java.net.connectionexception: connection timed out: no further information:"i have a problem with joining mi
#2040 [22:18] * Absol kicked yeana_ from #minecrafthelp (Reason: eana_ :Stop spamming)
#2041 [22:21] <pizza73> my minecraft wont work, what i mean is that its not working, is that i downloaded the game and bought an account, ive even played on the account after i bought it, then i didnt play it after a while. and i came to play on it today and it didnt work i tried everypassword but it keeps saying wrong password, or username, please try again, and so we did and it kept saying the same thing, if you can please help me
#2042 [22:22] * AxeTea [AxeTea@notlogged] has joined #minecrafthelp
#2043 [22:22] <Andrio> pizza73, what is your Minecraft username?
#2044 [22:22] <AxeTea> I need help logging in to my minecraft account
#2045 [22:22] <AxeTea> AxeTea
#2046 [22:23] <AxeTea> I changed my computer and tried logging in with the same email, but I still cannot log in
#2047 [22:23] <AxeTea> It says that I have not bought Minecraft, but I already did
#2048 [22:23] * Xynq [Xynq@notlogged] has joined #minecrafthelp
#2049 [22:24] <Xynq> My account will not log in
#2050 [22:25] <AxeTea> Any helpers that can help me?
#2051 [22:26] <Andrio> hm
#2052 [22:26] <Andrio> AxeTea, are you sure you have the right email address?
#2053 [22:26] <Andrio> Xynq, what happens when you try?
#2054 [22:26] <AxeTea> I tried two different email address
#2055 [22:26] <AxeTea> But both of them tells me that I did not buy Minecraft yet
#2056 [22:27] <AxeTea> Is there any way I can change my minecraft password without any email? I can tell you my original email and password
#2057 [22:28] <pizza73> can i to??
#2058 [22:28] <pizza73> well with a new account
#2059 [22:28] <pizza73> that i made in march
#2060 [22:29] <Andrio> ??> AxeTea account/send-email
#2061 [22:29] <Absol> AxeTea: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2062 [22:29] <Absol> AxeTea: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2063 [22:30] <AxeTea> Sure thing. Thanks!
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#2065 [22:34] <jeff_as_af> I can't connect to a friend's server. It keeps saying "Failed to verify username"
#2066 [22:35] <jeff_as_af> I think it's because I changed my username earlier, but the problem refuses to be fixed
#2067 [22:36] <jeff_as_af> I've tried restarting my computer even, and nothing works
#2068 [22:37] * ooo2960732 [ooo2960732@notlogged] has joined #minecrafthelp
#2069 [22:37] <ooo2960732> java.lang.nullpointerexception group
#2070 [22:38] * smoothcola [smoothcola@notlogged] has joined #minecrafthelp
#2071 [22:39] <smoothcola> hey, I haven't logged into my account in around 4 years, and I don't remember my password. I also don't have access to the email address it's associated with. Any help getting back in?
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#2078 [22:54] <sarahtheffy> http://paste.ubuntu.com/18602118/
#2079 [22:56] <xola> you probably need to downgrade
#2080 [22:58] <xola> ??> sarahtheffy win/downgrade
#2081 [22:58] <Absol> sarahtheffy: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2083 [22:59] <Andrio> I'll second that.
#2084 [22:59] <Andrio> I'll second that.
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#2089 [23:08] <minecrafthelp327> Hi when I open minecraft, I click play and shows up with the mojang page, but then it says 'Java(TM) Platform SE binary has stopped working'
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#2092 [23:14] <flynnjmc> minecraft wont load because it is widows 10
#2093 [23:15] * Beyondthegrave [Beyondthegrave@notlogged] has joined #minecrafthelp
#2094 [23:15] <flynnjmc> minecraft wont load because it is windows 10
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#2096 [23:16] <Beyondthegrave> Every time my wife joins the realm on minecraft pe 0.15.1 we both get disconnected. I can connect just fine till she tries
#2097 [23:16] <Beyondthegrave> Just started today
#2098 [23:17] <Beyondthegrave> Any ideas?
#2099 [23:18] <Beyondthegrave> Am I here alone?
#2100 [23:19] <minecrafthelp327> No i've been waiting here for ages and they still haven't replied to me either
#2101 [23:20] <Beyondthegrave> What's your issue?
#2102 [23:20] <minecrafthelp327> When I open minecraft, I click play and shows up with the mojang page, but then it says 'Java(TM) Platform SE binary has stopped working'
#2103 [23:20] <Beyondthegrave> You try reinstall?
#2104 [23:21] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#2105 [23:21] <minecrafthelp327> Reinstall Java or Minecraft?
#2106 [23:22] <Beyondthegrave> Yes
#2107 [23:22] <Beyondthegrave> Java SE Binary Failure <Revisited> - Legacy Support - Archive ...
#2108 [23:22] <minecrafthelp327> I dont understand
#2109 [23:22] <Beyondthegrave> Google that, whole bunch of ppl talking about sale issue
#2110 [23:22] <Beyondthegrave> Old and new
#2111 [23:23] <minecrafthelp327> Ok, i'll do that now
#2112 [23:23] <minecrafthelp327> Thanks
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