#MinecraftHelp > 2016-07-07
#1 [00:00] <webrosc> you pay once, its yours for life
#2 [00:00] <kare> It did. We bought an account about a year ago, and then all of a sudden she couldn't play anymore.
#3 [00:01] <webrosc> it didn't run out, because it can't run out, soething else happened
#4 [00:01] <webrosc> either the wrong account was logged into, or it may've been hacked/stolen
#5 [00:01] <webrosc> but it did not run out
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#7 [00:03] <kare> She just said that her old accounts name was Tasty_Flavor is there anything you could do to find this account
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#9 [00:06] <webrosc> was her skin very basic, like solid colours for arms legs and body?
#10 [00:07] <kare> yes
#11 [00:07] <webrosc> the account is still active then, but i see it wasn't migrated
#12 [00:07] <kare> I tried to login with that name and this came up Error! At this time you can only own one copy of Minecraft per account, sorry!
#13 [00:08] <webrosc> ah i see, Mojang should be able to fix that
#14 [00:08] <kare> We're not computer people so I don't know what migrated is
#15 [00:08] <webrosc> do you still have the email from when the game was first bought?
#16 [00:08] <kare> I think it would be kjam84@hotmail.com
#17 [00:09] <webrosc> the email itself, in that mail was a transaction ID (do not post it here)
#18 [00:09] <webrosc> that transaction ID is proof mojang you own the account, contact them with that and they can fix the issues on the account for you
#19 [00:09] <kare> I don't know what you mean. How do I unpost it?
#20 [00:10] <webrosc> i meant don't post the transaction ID
#21 [00:10] <kare> Could you tell me what to say to them because they didn't fix it before
#22 [00:10] <webrosc> you tell them you can't access your account and the error if gives when you try
#23 [00:11] <webrosc> ??> kare mojang/email
#24 [00:11] <Absol> kare: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#25 [00:11] <Absol> kare: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#26 [00:11] <webrosc> fill in that form and they will work with you to get the old account back
#27 [00:11] <kare> Thank you so much!
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#31 [00:50] <nicetrynsa> So for some reason, Minecraft has stopped working. I've tried updating the drivers for my GPU (If you can call it that really), and either the drivers don't update, or it's not a problem with my drivers, I don't know which.
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#33 [00:51] <nicetrynsa> I'm launching it from the standard minecraft launcher, under both an optifine-modded and a vanilla version too.
#34 [00:51] <nicetrynsa> Both have failed horrifically
#35 [00:52] <nicetrynsa> I have both the DxDiag for my computer and the Report file for the vanilla version here; http://paste.ubuntu.com/18684191/
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#39 [00:52] <nicetrynsa> Any help is greatly appreciated.
#40 [00:52] <AsiaB> can somebody help me
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#42 [00:54] <hackcr> my server is keeping failing to bind to port
#43 [00:54] <hackcr> plz help
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#45 [00:55] <SlakViper> AsiaB, just ask your question, and hopefully someone will answer it when they see it
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#47 [00:55] <AsiaB> Whenever I open Minecraft, it starts "updating minecraft and downloading runtime". It takes about 2 minutes, then it says "unable to update native launcher". I've tried deleting and re-downloading Minecraft and Java, but it still doesn't work.
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#50 [00:55] <Andrio> ??> nicetrynsa win/update
#51 [00:55] <Absol> nicetrynsa: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#52 [00:57] <nicetrynsa> The update they found is a Definition Update for Windows Defender.
#53 [00:57] <nicetrynsa> It's been installed, but I'll check again.
#54 [00:58] <Andrio> mm
#55 [00:58] <Andrio> As far as I'm aware, HD 3000 graphics is not supported on Windows 10.
#56 [00:58] <nicetrynsa> Yeah.
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#58 [00:59] <nicetrynsa> I'm saving up to upgrade to a far better PC, but it's a bit of a downer for Minecraft to not work
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#60 [01:01] <Andrio> mm
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#63 [01:04] <AsiaB> does anybody wanna help me omg
#64 [01:04] <AsiaB> Whenever I open Minecraft, it starts "updating minecraft and downloading runtime". It takes about 2 minutes, then it says "unable to update native launcher". I've tried deleting and re-downloading Minecraft and Java, but it still doesn't work.
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#70 [01:06] <AsiaB> ok i give up
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#84 [01:28] <Deadend> Hi I play on Xbox one and lately I haven't been able to join my friends world it says connection to world lost and it returns me to the main menu while all my other friends are able to join is there any way to fix this
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#89 [01:35] <littlelee196> hello i need some helpwith my game crashing on the loding scene
#90 [01:36] <littlelee196> i have a copy of the crash report if that helps
#91 [01:36] <xola> paste it here
#92 [01:37] <littlelee196> one sek favto find it
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#95 [01:40] <littlelee196> i cant ind the fial so i haf to copy and past is that ok
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#97 [01:40] <xola> ??> littlelee196 paste
#98 [01:40] <Absol> littlelee196: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#99 [01:41] <littlelee196> ya
#100 [01:41] <littlelee196> k
#101 [01:43] <littlelee196> ok did that werk
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#103 [01:44] <xola> ??> littlelee196 paste
#104 [01:44] <Absol> littlelee196: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#105 [01:45] <littlelee196> http://paste.ubuntu.com/18685845/
#106 [01:46] <xola> Using VBOs: Yes
#107 [01:46] <xola> try turning that off in video settings
#108 [01:46] <Andrio> Looks more like a bad resource pack.
#109 [01:46] * univerd [univerd@notlogged] has joined #minecrafthelp
#110 [01:47] <xola> it suggests using a lower res resource pack
#111 [01:47] <univerd> hi
#112 [01:47] <Creeper_man> I'm trying to play Minecraft and it says I need to update my graphics drivers. But when I try to do so, everything says my graphics drivers are up to date. http://paste.ubuntu.com/18685789/
#113 [01:48] <Andrio> mm
#114 [01:48] <littlelee196> ok but haw do i do that i cant get into thhe game to do enything
#115 [01:48] <xola> on an old card, I'd turn down all the video settings as much as possible. render distance of 12 at most probably
#116 [01:48] <xola> ok, so you can't even get to the video settings
#117 [01:49] <Creeper_man> Nope
#118 [01:49] <Creeper_man> Can't even start Minecraft
#119 [01:49] <littlelee196> nop
#120 [01:49] <xola> ??> Creeper_man win/downgrade
#121 [01:49] <littlelee196> nope
#122 [01:49] <Absol> Creeper_man: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#123 [01:50] <Andrio> Creeper_man, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#125 [01:50] <Creeper_man> Oh
#126 [01:51] <Creeper_man> Okay, thanks
#127 [01:51] <xola> littlelee196, can you look here %appdata%\.minecraft\resourcepacks
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#129 [01:51] <littlelee196> ok
#130 [01:53] <xola> I'd move any files out of there or send to recycle bin.
#131 [01:53] <littlelee196> i had a resource pack called LokiCraft Resource Pack 1.10 but it did not werk
#132 [01:53] <xola> there's another folder at %appdata%\.minecraft\server-resource-packs
#133 [01:54] <xola> your crash report still points to that resource pack
#134 [01:55] <littlelee196> what LokiCraft Resource Pack 1.10 or anuther one
#135 [01:56] <xola> this is at the bottom of your crash report Resource Packs: LoKiCraft PureCartoonPack 0.1.9d [256x] [1.10].zip
#136 [01:56] <xola> how many resource packs do you have?
#137 [01:57] <littlelee196> that was it and i thot i got id of it
#138 [01:57] <littlelee196> rid
#139 [01:57] <xola> was it in both folders I listed or just the first one?
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#141 [01:58] <littlelee196> idk
#142 [01:58] <xola> if you've removed it now, try running the game again
#143 [01:59] <littlelee196> i wint in o my dawnlode foldr an moove it to the bin
#144 [01:59] <xola> great
#145 [02:00] * MrRICHkid [MrRICHkid@notlogged] has joined #minecrafthelp
#146 [02:00] <xola> I looked up that LoKiCraft PureCartoonPack and it's listed as [WIP] which means "Work In Progress' so you should expect possible problems
#147 [02:02] <xola> since it's a HQ pack, it is probably just too much for your system to handle
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#149 [02:03] <xola> there's 3 notes about that resource pack too NOTE 1: It is important to use mcpatcher or optifine to fully support this texture pack!
#150 [02:03] <xola> NOTE 2: Remember to switch on the "Alternate blocks" option to get better look of the pack!
#151 [02:03] <xola> NOTE 3: If you have any problem with the textures, please just make sure that you use the latest version from PMC page!
#152 [02:03] <Andrio> How old is that?
#153 [02:04] <xola> you want to see the page link here?
#154 [02:04] <xola> it's on planetminecraft
#155 [02:04] <littlelee196> thank you so much I have been struggling with that since 12 last night I am so glad is finally working
#156 [02:04] <littlelee196> :)
#157 [02:04] <Andrio> ok.
#158 [02:04] <xola> great, unmodded is best
#159 [02:05] <MrRICHkid> i tried logging into minecraft. It said my display drivers were not up to date and would not start minecraft. I updated them per the instructions given. It continues to say they are not up to date. I followed instructions for the dxdiag. Here is a link http://paste.ubuntu.com/18686178/. What do I do now?
#160 [02:06] <xola> old laptop, new win10 update?
#161 [02:06] <MrRICHkid> yes
#162 [02:06] <xola> did it run minecraft before you updated to windows 10 on that?
#163 [02:06] <MrRICHkid> i believe so
#164 [02:07] <xola> if you recently updated to win10 within 30 days you can still downgrade
#165 [02:07] <MrRICHkid> version 8.1
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#168 [02:07] <xola> did you redeem your windows 10 beta edition code? https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#169 [02:07] <MrRICHkid> i am not sure if it has been 30 days but I can try
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#171 [02:08] <xola> if you have a microsoft account, it's a free copy of the pocket edition anyway
#172 [02:08] <MrRICHkid> no I have not redeemed it, is it only the pocket edition?
#173 [02:08] <xola> I don't see windows 10 drivers
#174 [02:09] <mokmok08> how to play
#175 [02:09] <mokmok08> i need help
#176 [02:09] <xola> it's windows 10 beta, but once it's redeemed to your account it will still be there for when you do eventually upgrade to windows 10
#177 [02:09] <xola> ??> MrRICHkid win/downgrade
#178 [02:09] <Absol> MrRICHkid: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#179 [02:09] <xola> ??> mokmok08 ask
#180 [02:09] <Absol> mokmok08: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#181 [02:09] <Absol> mokmok08: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#182 [02:09] <MrRICHkid> i have run intel's automatic driver detector, and it updated the drivers and says they are current. i have also gone into device manager and searched for updated drivers that way and it says the drivers are up to date
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#185 [02:10] <xola> this is your laptop product page http://support.toshiba.com/support/modelHome?freeText=3621445
#186 [02:10] <mokmok08> i click the play demo
#187 [02:10] <xola> you could contact them about adding windows 10 drivers
#188 [02:11] <Hannah> Whenever i try to add gb to the Xmxit will not save and then my game will crash saying i have no memory left
#189 [02:11] <MrRICHkid> will do, if not I guess I can go back to windows 8
#190 [02:12] <Andrio> Hannah, what exactly did you enter?
#191 [02:12] <xola> 30 days
#192 [02:13] <xola> after 30 days you can't do an easy downgrade
#193 [02:13] <Hannah> i entered 2g because the out of memory page said to go up to that
#194 [02:13] <Andrio> It's case sensitive.
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#196 [02:14] <Hannah> i even put in the 2560g and it will not save
#197 [02:15] <Andrio> I doubt you have 2560 gigabytes of RAM.
#198 [02:15] <xola> ??> Hannah win/dxdiag
#199 [02:15] <Absol> Hannah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#200 [02:15] <Hannah> well it said to put in 2g or 2560g and i tried both
#201 [02:16] <Andrio> You mean 2560M?
#202 [02:17] <xola> I use 2048, which is 2GB
#203 [02:17] <Hannah> oh my that might explain it then
#204 [02:18] <Hannah> i tried putting that in but still didnt work
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#206 [02:19] <xola> I think default was only 256
#207 [02:21] <littlelee196> hay my game after i got back in is poping random blocks in and out and also look like a disco party blowup
#208 [02:21] <xola> what's your render distance setting?
#209 [02:21] <littlelee196> idk
#210 [02:22] <xola> you should probably turn all the video settings down as much as you can stand
#211 [02:22] <littlelee196> ok
#212 [02:23] <xola> your video card is very old GeForce 7800 GT
#213 [02:24] <littlelee196> it eas a GeForce 800
#214 [02:25] <littlelee196> was
#215 [02:25] <xola> your crash report says OpenGL: GeForce 7800 GT/PCIe/SSE2 GL version 2.1.2, NVIDIA Corporation
#216 [02:26] <xola> the new video cards that are out now are 8GB, yours is only 512MB. so you should turn down video settings a long way
#217 [02:26] <littlelee196> ok so wich seting shoo i chang
#218 [02:26] <xola> I have 4GB and can't render at max
#219 [02:27] <xola> everything to low, not fancy. render distance probably like 6
#220 [02:28] <xola> turn off if possible
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#222 [02:30] <littlelee196> what about vsync and vbo on or off
#223 [02:30] <Justin> can i still get minecraft xbox one for $5?
#224 [02:31] <Hannah> so i put in 2560m and it still says i donthave enough memory
#225 [02:31] <Hannah> just crashes
#226 [02:31] <Andrio> Hannah, are you using mods or resource packs?
#227 [02:32] <Hannah> yes
#228 [02:32] <Hannah> i put in a bunch of mods
#229 [02:32] <Andrio> Is there a crash report?
#230 [02:32] <Hannah> yes
#231 [02:32] <Andrio> ??> Hannah launcher/crash-log
#232 [02:32] <Absol> Hannah: We need to see your crash log, which appears after a crash.
#233 [02:33] <Absol> Hannah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#234 [02:33] <xola> littlelee196, VBO OFF, vsync can probably stay on. framerate might try 60. render distance default is 12 but you might try 10 or lower. I'd also stick with fullscreen instead of windowed
#235 [02:34] <Hannah> http://paste.ubuntu.com/18687235/
#236 [02:35] <littlelee196> ok it wking right thx
#237 [02:35] <xola> Is Modded: Definitely
#238 [02:35] <Andrio> Hannah, the 'Xmx' is case sensitive
#239 [02:35] <Andrio> you need a capital M.
#240 [02:35] <Andrio> A lowercase 'm' is 'milli'.
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#242 [02:36] <Hannah> im sorry im very bad at this stuff
#243 [02:41] <Hannah> http://paste.ubuntu.com/18687442/ it crashed again
#244 [02:42] * lokidu72 [lokidu72@notlogged] has joined #minecrafthelp
#245 [02:42] <xola> <Andrio> you need a capital M.
#246 [02:42] <Hannah> i put a capital m
#247 [02:42] <xola> crashreport doesn't show that
#248 [02:43] <lokidu72> i need help beacause when i open a world it crash
#249 [02:43] <lokidu72> i need help beacause when i open a world it crashed
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#252 [02:43] <Hannah> oll try again
#253 [02:44] <xola> lokidu72 paste the crash log
#254 [02:44] <lokidu72> it is like the first time
#255 [02:44] <xola> ??> lokidu72 paste
#256 [02:44] <Absol> lokidu72: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#257 [02:45] <Hannah> it says invalid maximum heap size
#258 [02:45] <lokidu72> i am frensh so can you use easy word please
#259 [02:45] <Anna> ??> lokidu72 lang/fr
#260 [02:45] <Absol> lokidu72: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#261 [02:45] <Anna> that trabslator may help if you do not understand english well
#262 [02:45] <xola> Hannah, mods aren't actually supported here
#263 [02:45] <Anna> *trabskator.
#264 [02:45] <Anna> *translator. sigh
#265 [02:46] <Hannah> where shoul i go then
#266 [02:46] <xola> Hannah http://bfy.tw/6d1W
#267 [02:46] <Anna> ??> Hannah mods
#268 [02:46] <Absol> Hannah: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#269 [02:46] <Absol> Hannah: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#270 [02:46] <Anna> that may also help
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#272 [02:48] <Hannah> thank you guys for helping anyway
#273 [02:50] <lokidu72> I already uninstall and reinstall minecraft
#274 [02:50] <Anna> ??> lokidu72 launcher/crash-log
#275 [02:50] <Absol> lokidu72: We need to see your crash log, which appears after a crash.
#276 [02:50] <Absol> lokidu72: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#278 [03:01] <Alightsole12> Hey my Minecraft keeps crashing when ever I try to launch it.
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#280 [03:02] <Anna> ??> Alightsole12 launcher/crash-log
#281 [03:02] <Absol> Alightsole12: We need to see your crash log, which appears after a crash.
#282 [03:02] <Absol> Alightsole12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#284 [03:03] <Alightsole12> Here is the log: http://paste.ubuntu.com/18688126/
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#286 [03:07] <xola> ??> Alightsole12 launcher/crash-log
#287 [03:07] <Absol> Alightsole12: We need to see your crash log, which appears after a crash.
#288 [03:07] <Absol> Alightsole12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#289 [03:07] <Alightsole12> Here is the log: http://paste.ubuntu.com/18688126/
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#292 [03:11] <xola> Alightsole12 did you have it working before addeding those resource packs?
#293 [03:11] * Xx_hamedcraft_xX [Xx_hamedcraft_xX@notlogged] has joined #minecrafthelp
#294 [03:11] <xola> adding
#295 [03:11] <Alightsole12> Yes, but even after adding them it worked, up until now it worked.
#296 [03:11] <Xx_hamedcraft_xX> minecraft crash when i enter a server
#297 [03:12] <xola> Resource Packs: ! §4§lTitan§c§l Animated §4§lPack §5§lv3 (incompatible)
#298 [03:13] <xola> I'd try tossing out those and see if it suddenly start working again
#299 [03:13] <Xx_hamedcraft_xX> minecraft crash when i enter a server
#300 [03:13] <Alightsole12> Ok
#301 [03:14] <Xx_hamedcraft_xX> so what can I make
#302 [03:14] <xola> ??> Xx_hamedcraft_xX launcher/crash-log
#303 [03:14] <Absol> Xx_hamedcraft_xX: We need to see your crash log, which appears after a crash.
#304 [03:14] <Absol> Xx_hamedcraft_xX: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#305 [03:15] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18688494/
#306 [03:16] <Alightsole12> The pack isn't in my .minecraft/resourcepacks directory.
#307 [03:16] <Xx_hamedcraft_xX> are u talking to me
#308 [03:16] <Alightsole12> No
#309 [03:17] <Xx_hamedcraft_xX> okay but did I make the correct thing you told me to do
#310 [03:18] <Alightsole12> Chill it took them a bit to get to me
#311 [03:19] <Xx_hamedcraft_xX> are u talking to me
#312 [03:19] <Alightsole12> Yes
#313 [03:19] <Xx_hamedcraft_xX> I did not understand
#314 [03:19] <urielsalis> ??> Xx_hamedcraft_xX irc/multitask
#315 [03:19] <urielsalis> ??> Xx_hamedcraft_xX irc/multitasking
#316 [03:19] <Absol> Xx_hamedcraft_xX: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#317 [03:20] <urielsalis> Xx_hamedcraft_xX, what antivirus you have?
#318 [03:20] <Xx_hamedcraft_xX> I dont no how can I see
#319 [03:21] <urielsalis> ??> Xx_hamedcraft_xX tools/hjt
#320 [03:21] <Absol> Xx_hamedcraft_xX: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#321 [03:21] <Absol> Xx_hamedcraft_xX: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#322 [03:21] <Xx_hamedcraft_xX> thanks
#323 [03:23] <Xx_hamedcraft_xX> there is 6 things that I can choose which one i click
#324 [03:24] <Xx_hamedcraft_xX> they told me what do u like to do?
#325 [03:27] <Alightsole12> I'll just get help tomorrow.
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#327 [03:27] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18688878/
#328 [03:28] <Xx_hamedcraft_xX> ok?
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#332 [03:30] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18688878/
#333 [03:30] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18688878/
#334 [03:30] <Xx_hamedcraft_xX> http://paste.ubuntu.com/18688878/
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#337 [03:31] <Andrio> Xx_hamedcraft_xX, try switching the VBOs setting in Minecraft's video options.
#338 [03:31] <duki> duki
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#340 [03:31] <Xx_hamedcraft_xX> o;
#341 [03:32] <Xx_hamedcraft_xX> okay
#342 [03:32] <Xx_hamedcraft_xX> i turn it on or of
#343 [03:32] <Andrio> Either
#344 [03:33] <Andrio> Whichever state it isn't already in.
#345 [03:33] <Xx_hamedcraft_xX> it was on
#346 [03:33] <Xx_hamedcraft_xX> so what should i make
#347 [03:33] <Andrio> then turn it off?
#348 [03:34] <Xx_hamedcraft_xX> it had worked
#349 [03:34] <Xx_hamedcraft_xX> thank
#350 [03:34] <Xx_hamedcraft_xX> you
#351 [03:35] <Andrio> No problem.
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#361 [04:05] <Jordan_> My purchase won't go through
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#378 [04:41] <shrek> Whenever i try and open minecraft (laptop) it goes to the home screen but if i try to play singleplayer or multi it crashes and goes back to the laucher, what should i do?
#379 [04:42] <Anna> ??> shrek launcher/crash-log
#380 [04:42] <Absol> shrek: We need to see your crash log, which appears after a crash.
#381 [04:42] <Absol> shrek: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#382 [04:44] <shrek> http://paste.ubuntu.com/18691442/ ... that?
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#384 [04:50] <orgamesa0yt0> orgamesa0yt0
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#406 [05:35] <abigailgrxce> I keep getting "device driver software is outdated" messages\
#407 [05:35] <abigailgrxce> http://paste.ubuntu.com/18693629/
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#409 [05:35] <sdsdefasd> hij
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#415 [05:44] <PeTaRw0W> E
#416 [05:44] <PeTaRw0W> my minecraft
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#434 [06:10] <OjikCZ> Anytime i connect to a server or a world, my game crashes, I never know why, it crashes and my computer says: " A problem caused the program to stop working correctly. Thank you if You help
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#437 [06:14] <OjikCZ> Anytime i connect to a server or a world, my game crashes, I never know why, it crashes and my computer says: " A problem caused the program to stop working correctly. Thank you if You help
#438 [06:14] * tarexhd [tarexhd@notlogged] has joined #minecrafthelp
#439 [06:15] <tarexhd> http://paste.ubuntu.com/18695030/ pls help me,when I start Minecraft,it always crash.
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#441 [06:17] <tarexhd> if you know,what I have to install,pls tell it me
#442 [06:18] <tarexhd> http://paste.ubuntu.com/18695030/ pls help me,when I start Minecraft,it always crash.
#443 [06:18] <OjikCZ> Anytime i connect to a server or a world, my game crashes, I never know why, it crashes and my computer says: " A problem caused the program to stop working correctly. Thank you if You help
#444 [06:19] <tarexhd> hello OjikCZ
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#449 [06:24] <tarex> http://paste.ubuntu.com/18695030/ pls help me,when I start Minecraft,it always crash.If you what i have to install,pls speak!
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#452 [06:30] <OjikCZ> Looks like we have the same problem tarex
#453 [06:31] <Andrio> tarex, install this: http://www.nvidia.com/download/driverResults.aspx/99934/en-us
#454 [06:31] <Andrio> ??> OjikCZ launcher/crash-log
#455 [06:31] <Absol> OjikCZ: We need to see your crash log, which appears after a crash.
#456 [06:31] <Absol> OjikCZ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#457 [06:32] <OjikCZ> Ok
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#459 [06:34] * ANDREI [ANDREI@notlogged] has joined #minecrafthelp
#460 [06:35] <ANDREI> UGVIKL;.CTHUYGHMXMJM FNDUJHMGHN FG NFNMSYMJDTUYHMTDUMDKTU FUCK
#461 [06:35] <Absol> ANDREI: Please keep it civil
#462 [06:35] <ANDREI> INSTA DOWNLOAD MINECRAFT
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#464 [06:40] <OjikCZ> It didn't take me anywhere
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#469 [06:44] <OjikCZ> http://paste.ubuntu.com/18696750/
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#474 [06:49] <Salt> Hello
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#478 [06:50] <Guest86580> I need help with an issue on Minecraft I'm frequently having, my Minecraft is zoomed into the bottom left while fullscreen windowed.
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#480 [06:52] <SafeYolo> @xola can you jelp me again
#481 [06:52] <SafeYolo> help*
#482 [06:52] <spyros> πως θα μπω σε server
#483 [06:53] <spyros> help*
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#485 [06:54] <SafeYolo> @xola can you help me again
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#488 [06:55] <SafeYolo> @xola can you help me again
#489 [06:55] <SafeYolo> http://paste.ubuntu.com/18697099/
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#492 [06:57] <SafeYolo> @xola can you help me again?????
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#495 [06:59] <SafeYolo> http://paste.ubuntu.com/18697099/
#496 [06:59] <SafeYolo> ????
#497 [06:59] <OjikCZ> http://paste.ubuntu.com/18696750/
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#501 [07:00] <SafeYolo> http://paste.ubuntu.com/18697099/
#502 [07:02] <SafeYolo> nobody here?
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#505 [07:03] <SafeYolo> http://paste.ubuntu.com/18697099/
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#507 [07:03] <SafeYolo> http://paste.ubuntu.com/18697099/
#508 [07:05] <SafeYolo> http://paste.ubuntu.com/18697099/
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#511 [07:05] <SafeYolo> http://paste.ubuntu.com/18697099/
#512 [07:06] <SafeYolo> http://paste.ubuntu.com/18697741/
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#515 [07:08] <SafeYolo> http://paste.ubuntu.com/18697741/
#516 [07:08] <SafeYolo> http://paste.ubuntu.com/18697099/
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#518 [07:15] <Andrio> SafeYolo, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#521 [07:29] <SafeYolo_> si\omeone here?
#522 [07:29] <SafeYolo_> someone here?
#523 [07:30] <Andrio> SafeYolo_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#524 [07:30] <SafeYolo_> Yeah but
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#526 [07:30] <SafeYolo_> i had this problem last niight to
#527 [07:30] <SafeYolo_> so i got to links fro xola
#528 [07:30] <SafeYolo_> two*
#529 [07:30] <Andrio> What links?
#530 [07:30] <SafeYolo_> en i dowload it
#531 [07:31] <SafeYolo_> somthign from sp47721
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#533 [07:31] <SafeYolo_> idk
#534 [07:31] <SafeYolo_> somthing with that^^
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#536 [07:31] <SafeYolo_> so i dowload it
#537 [07:31] <SafeYolo_> and my mc worked
#538 [07:31] <SafeYolo_> so i upgraded my windows 7 to windows 10
#539 [07:31] <SafeYolo_> and now i have the same problem?
#540 [07:31] <Andrio> oh.
#541 [07:32] <SafeYolo_> its really anoying
#542 [07:32] <SafeYolo_> because i had this problem with other pc/laptops to
#543 [07:33] <SafeYolo_> like i have now an HP laptop
#544 [07:33] <SafeYolo_> But i had the same problem with an acer
#545 [07:34] <SafeYolo_> is there nothing that i can do so i cant stay at windows 10?
#546 [07:34] <SafeYolo_> i can stay*
#547 [07:35] <SafeYolo_> ?
#548 [07:37] * omar21021201210212012102120120 [omar21021201210212012102120120@notlogged] has joined #minecrafthelp
#549 [07:37] <SafeYolo_> Hello?
#550 [07:37] <Andrio> no.
#551 [07:38] * jrabe [jrabe@notlogged] has joined #minecrafthelp
#552 [07:40] <SafeYolo_> But
#553 [07:40] * iris60877 [iris60877@notlogged] has joined #minecrafthelp
#554 [07:40] <SafeYolo_> Like i said
#555 [07:40] <SafeYolo_> i had the sameproblem with my acer pc
#556 [07:40] <SafeYolo_> but when i upgraded my windows 7 to windows 10
#557 [07:40] <SafeYolo_> my mc did work
#558 [07:40] * iris60877 [iris60877@notlogged] has quit. (Client Quit)
#559 [07:41] <SafeYolo_> well tnnx for the help...
#560 [07:41] <SafeYolo_> -.-
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#562 [07:42] * SafeYolo [SafeYolo@notlogged] has quit. (Quit: Web client closed)
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#565 [07:43] <collydoggy> how do i update my driver so i can play minecraft
#566 [07:44] <Craft24> I need help figuring out how to solve a problem that causes this: http://paste.ubuntu.com/18699456/
#567 [07:44] <Andrio> ??> collydoggy win/DXDiag
#568 [07:44] <Absol> collydoggy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#569 [07:44] <Craft24> oh thanks
#570 [07:44] <Andrio> ?
#571 [07:44] <Craft24> wait...i have already done this
#572 [07:44] <collydoggy> thanks man
#573 [07:45] <Craft24> So.... does anyone know how to update my driver to play minecraft?
#574 [07:46] <Andrio> Craft24, install this driver: http://www.nvidia.com/download/driverResults.aspx/100767/en-us
#575 [07:46] <Craft24> ok
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#579 [07:47] <Craft24> Thank you! :3
#580 [07:47] * effistup [effistup@notlogged] has joined #minecrafthelp
#581 [07:48] <collydoggy> that didnt help
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#588 [08:03] <DAWIDEK1001> i cant go to servers javalangnullpointerextion
#589 [08:04] <Galaxy_2Alex> DAWIDEK1001, What Antivirus program are you using?
#590 [08:06] * effistup [effistup@notlogged] has joined #minecrafthelp
#591 [08:07] <effistup> when i open crazycraft 3 in void launcher it says could not create java virtual machin
#592 [08:08] <Galaxy_2Alex> effistup, Sorry, but we do not support Mods in this channel.
#593 [08:08] <effistup> where i can fix that? is there special chat
#594 [08:08] <Galaxy_2Alex> effistup, Contact the modpack author
#595 [08:08] <effistup> ok
#596 [08:14] * allamuo [allamuo@notlogged] has joined #minecrafthelp
#597 [08:15] <allamuo> when i run the install wizard it runs all the way though and says some files may have been corrupted and when i reinstall and select the repair option i still get the same message
#598 [08:16] <DAWIDEK1001> soory im speek polish no english
#599 [08:16] <Chromaryu> Galaxy_2Alex: instead, navigate to #FTB
#600 [08:17] <Galaxy_2Alex> DAWIDEK1001, We can only assist you in English, sorry, please use a translator if you are having issues.
#601 [08:17] <DAWIDEK1001> ja mowie po polsku
#602 [08:17] <Galaxy_2Alex> Chromaryu, Not too keen on sending people with different launchers there.
#603 [08:17] <Chromaryu> ?? mods
#604 [08:17] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#605 [08:17] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#606 [08:17] <Chromaryu> ^
#607 [08:17] <Galaxy_2Alex> I was the one suggesting the change to #ftb lol
#608 [08:18] <DAWIDEK1001> im cant go to server javalangnullponceexciption
#609 [08:18] <Galaxy_2Alex> but I know that they can't really deal with issues with other launchers than FTB or Curse.
#610 [08:18] <Galaxy_2Alex> DAWIDEK1001, What Antivirus program are you using?
#611 [08:18] <Galaxy_2Alex> allamuo, One moment
#612 [08:18] <DAWIDEK1001> mcaffe
#613 [08:18] <allamuo> okay thank you
#614 [08:18] <Galaxy_2Alex> allamuo, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#615 [08:19] <Galaxy_2Alex> DAWIDEK1001, Uninstall it, and us a real antivirus program like Avast.
#616 [08:19] <DAWIDEK1001> thank
#617 [08:19] <allamuo> i will try and answer
#618 [08:19] <Galaxy_2Alex> ??> DAWIDEK1001 av/mcafee/uninstall
#619 [08:19] <Absol> DAWIDEK1001: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#620 [08:19] <Galaxy_2Alex> ??> DAWIDEK1001 av/avast
#621 [08:19] <Absol> DAWIDEK1001: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#622 [08:20] <DAWIDEK1001> im using MCPR
#623 [08:20] <Galaxy_2Alex> DAWIDEK1001, What is that?
#624 [08:20] <Chromaryu> We cannot really support other launcher than Official one here
#625 [08:20] <DAWIDEK1001> MCAFFE
#626 [08:20] <Galaxy_2Alex> DAWIDEK1001, Uninstall it.
#627 [08:20] <DAWIDEK1001> ok
#628 [08:20] <Chromaryu> er
#629 [08:20] <Chromaryu> MCPR is remover >.<
#630 [08:20] <Galaxy_2Alex> DAWIDEK1001, Like I said earlier, Absol gave you the information.
#631 [08:20] <DAWIDEK1001> im can go to server?
#632 [08:21] <Galaxy_2Alex> DAWIDEK1001, That should fix your issues, yes.
#633 [08:21] <Galaxy_2Alex> DAWIDEK1001, Sorry for the confusion.
#634 [08:21] <DAWIDEK1001> ok
#635 [08:22] <DAWIDEK1001> im install avast free antivirus im can go to servers?
#636 [08:22] <Galaxy_2Alex> DAWIDEK1001, You should be able to, yes, if you also uninstall McAfee.
#637 [08:22] <DAWIDEK1001> ok
#638 [08:25] * DK_Domee [DK_Domee@notlogged] has joined #minecrafthelp
#639 [08:25] <DAWIDEK1001> im in stall antivirus and unistal mcaffe
#640 [08:26] * DK_Domee [DK_Domee@notlogged] has quit. (Client Quit)
#641 [08:26] <Galaxy_2Alex> DAWIDEK1001, Yes.
#642 [08:26] <DAWIDEK1001> im install antivirus
#643 [08:26] <DAWIDEK1001> im can going to servers?
#644 [08:28] * DAWIDEK1001_ [DAWIDEK1001_@notlogged] has joined #minecrafthelp
#645 [08:28] <DAWIDEK1001_> im unistal mcaffe and install antivirus
#646 [08:28] <DAWIDEK1001_> im going to server
#647 [08:28] <allamuo> galaxy 2 alex thank you very much
#648 [08:29] <DAWIDEK1001_> error javalangnullpinsionexpition
#649 [08:29] <DAWIDEK1001_> im cant go to server
#650 [08:29] <Galaxy_2Alex> ??> DAWIDEK1001_ tools/hjt
#651 [08:29] <Absol> DAWIDEK1001_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#652 [08:29] <Absol> DAWIDEK1001_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#655 [08:31] <yeana> i have a problem connectiing to servers
#656 [08:31] <DAWIDEK1001_> me too
#657 [08:31] <Galaxy_2Alex> yeana, What happens when you try to connect?
#658 [08:31] * antonio2015 [antonio2015@notlogged] has joined #minecrafthelp
#659 [08:31] <yeana> ill get the error now
#660 [08:31] <DAWIDEK1001_> javanullpinterexciption
#661 [08:31] <DAWIDEK1001_> i cant
#662 [08:32] <Galaxy_2Alex> DAWIDEK1001_, Follow the instructions Absol gave you.
#663 [08:32] <yeana> java.net.connectionexception: connection timed out: no further information
#664 [08:33] <yeana> i could only connect to 1 server
#665 [08:33] * Leo62 [Leo62@notlogged] has joined #minecrafthelp
#666 [08:33] <yeana> which was cosmic pvp
#667 [08:33] <DAWIDEK1001_> i cant go to hypixel.pl
#668 [08:33] <DAWIDEK1001_> and every server
#669 [08:33] <Galaxy_2Alex> yeana, What Antivirus program are you using?
#670 [08:34] <Galaxy_2Alex> ??> DAWIDEK1001_ tools/hjt
#671 [08:34] <Absol> DAWIDEK1001_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#672 [08:34] <Absol> DAWIDEK1001_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#673 [08:34] <Galaxy_2Alex> DAWIDEK1001_, Please follow the instructions Absol just gave you a second time.
#674 [08:34] <yeana> ill check now no really sure
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#676 [08:34] * antonio2015 [antonio2015@notlogged] has quit. (Ping timeout: 195 seconds)
#677 [08:35] <yeana> Trend micro internet security
#678 [08:35] <Galaxy_2Alex> yeana, Remove that, it is known to cause issues.
#679 [08:36] <Galaxy_2Alex> yeana, As an alternative, we recommend Abast Antivirus.
#680 [08:36] * fizas [fizas@notlogged] has joined #minecrafthelp
#681 [08:36] <Galaxy_2Alex> ??> yeana av/avast
#682 [08:36] <Absol> yeana: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#683 [08:36] <DAWIDEK1001_> ok Abso 1
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#690 [08:42] <DAWIDEK1001_> i copy avyrythink and put the log on
#691 [08:43] <DAWIDEK1001_> i can going to server
#692 [08:43] <DAWIDEK1001_> i can going to server
#693 [08:43] * jrabe [jrabe@notlogged] has left #minecrafthelp
#694 [08:43] <DAWIDEK1001_> no
#695 [08:43] <Galaxy_2Alex> DAWIDEK1001_, Please give us the link to the paste.
#696 [08:43] <DAWIDEK1001_> yes im giving and error
#697 [08:43] <DAWIDEK1001_> javvanul
#698 [08:43] <DAWIDEK1001_> in the minecraft server
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#700 [08:44] <DAWIDEK1001_> sorry im speek polish not english
#701 [08:45] <DAWIDEK1001_> jestem poliakiem
#702 [08:46] <Galaxy_2Alex> DAWIDEK1001_, We can only help you in English, sorry.
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#712 [09:04] <DivazZ> My minecraft is freezing then crashing when i join a server that is in the updata 1.10 and up.What do i do to fix it?
#713 [09:04] <DivazZ> My minecraft is freezing then crashing when i join a server that is in the updata 1.10 and up.What do i do to fix it?
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#716 [09:13] * NforNic [NforNic@notlogged] has joined #minecrafthelp
#717 [09:13] <NforNic> http://paste.ubuntu.com/18704191/
#718 [09:14] <NforNic> i need to upgrade my graphics drivers
#719 [09:14] <Galaxy_2Alex> NforNic, Your system is too old to run Minecraft, you will need to upgrade your current or buy a new system.
#720 [09:15] <yeana> i have a problem connectiong to servers
#721 [09:15] <Galaxy_2Alex> yeana, Have you uninstalled Trend Micro Internet Security?
#722 [09:15] <yeana> yes
#723 [09:16] <Galaxy_2Alex> ??> yeana tools/hjt
#724 [09:16] <Absol> yeana: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#725 [09:16] <Absol> yeana: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#726 [09:16] <NforNic> My best friend has the exact computer as me, and it runs minecraft smoothly, you retard
#727 [09:16] <Galaxy_2Alex> NforNic, All I know is that your system isn't even close to meeting the minimum system requirements.
#728 [09:16] <NforNic> you are retarded
#729 [09:16] * GreyVulpine kicked NforNic from #minecrafthelp (Reason: forNic :Go away.)
#730 [09:17] <yeana> i tried avast and it didnt help
#731 [09:17] <yeana> its actually like i just cant play full stop
#732 [09:17] <Galaxy_2Alex> yeana, Follow the instructions Absol just gave you.
#733 [09:18] <Chromaryu> lol
#734 [09:18] <yeana> run what program?
#735 [09:18] <yeana> avast?
#736 [09:18] <Galaxy_2Alex> yeana, Absol gave you the information.
#737 [09:19] <Galaxy_2Alex> yeana, Read all messages Absol sent you starting with your Username.
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#743 [09:27] <Guest95070> i there is a friend of mine that bought minecraft a year ago and and a week ago he said to me that when he logged in he couldnt play because in the button that plays it appears play demo but he bought the game how should i do to help him?
#744 [09:27] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#745 [09:28] <Galaxy_2Alex> Guest95070, Please tell him to come into this channel himself.
#746 [09:28] <Galaxy_2Alex> Guest95070, We can help him better that way.
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#751 [09:33] * Amberchica [Amberchica@notlogged] has joined #minecrafthelp
#752 [09:33] <Amberchica> I need help with my mine craft sound
#753 [09:33] <Galaxy_2Alex> Amberchica, What's the problem?
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#755 [09:34] <Amberchica> I hear nothing yet the sound on the mine craft and my computer is blasted. When I go to the files and logs it says "missing sound for event:" for everything
#756 [09:34] <Galaxy_2Alex> ??> Amberchica launcher/game-output
#757 [09:34] * Cast0077 [Cast0077@notlogged] has quit. (Read error: Connection reset by peer)
#758 [09:34] <Absol> Amberchica: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#759 [09:34] <Absol> Amberchica: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#760 [09:34] * NLgamespeler [NLgamespeler@notlogged] has quit. (Ping timeout: 195 seconds)
#761 [09:35] <Amberchica> Alright hold on
#762 [09:37] * kisteluke [kisteluke@notlogged] has joined #minecrafthelp
#763 [09:37] <Amberchica> It won't let me open this chat on my laptop now ?
#764 [09:37] <Galaxy_2Alex> Amberchica, You can open it on there as well.
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#768 [09:38] <amberchica_> what was the link you wanted me to paste to again?
#769 [09:38] * Cast0077 [Cast0077@notlogged] has quit. (Client Quit)
#770 [09:38] <Galaxy_2Alex> ??> amberchica_ launcher/game-output
#771 [09:38] <Absol> amberchica_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#772 [09:38] <Absol> amberchica_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#773 [09:39] * kisteluke [kisteluke@notlogged] has quit. (Client Quit)
#774 [09:40] <amberchica_> do you mean that?
#775 [09:40] <amberchica_> I just pasted it to that link
#776 [09:40] <Galaxy_2Alex> amberchica_, Please give us the link to the paste.
#777 [09:40] <amberchica_> http://paste.ubuntu.com/18705696/
#778 [09:40] <Galaxy_2Alex> amberchica_, That is not what I asked for.
#779 [09:40] * Amberchica [Amberchica@notlogged] has quit. (Ping timeout: 195 seconds)
#780 [09:40] <Galaxy_2Alex> ??> amberchica_ launcher/game-output
#781 [09:40] <Absol> amberchica_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#782 [09:40] <Absol> amberchica_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#783 [09:40] <Galaxy_2Alex> amberchica_, Please read the instructions Absol just gave you.
#784 [09:41] <Galaxy_2Alex> ??> amberchica_ launcher/open
#785 [09:41] <Absol> amberchica_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#786 [09:41] * Neil [Neil@notlogged] has joined #minecrafthelp
#787 [09:42] <Neil> I have every time when i start minecraft about 200 fps and after 1 min only 7 and the game is so slow
#788 [09:42] <amberchica_> http://paste.ubuntu.com/18705869/
#789 [09:42] <Galaxy_2Alex> ??> Neil win/dxdiag
#790 [09:43] <Absol> Neil: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#791 [09:43] <Galaxy_2Alex> ??> amberchica_ win/reinst
#792 [09:43] <Absol> amberchica_: You may need to reinstall the locally installed files that Minecraft puts into place.
#793 [09:43] <Absol> amberchica_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#794 [09:45] <amberchica_> Sound still does not work...
#795 [09:45] * gamendeman [gamendeman@notlogged] has joined #minecrafthelp
#796 [09:45] <Galaxy_2Alex> ??> amberchica_ launcher/log
#797 [09:45] <Absol> amberchica_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#798 [09:45] <Absol> amberchica_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#799 [09:46] <gamendeman> i need help
#800 [09:46] <Galaxy_2Alex> DarkChroma, What do you need help with?
#801 [09:46] <amberchica_> http://paste.ubuntu.com/18706124/
#802 [09:46] <Chromaryu> Galaxy_2Alex: I think you poked other me
#803 [09:46] <gamendeman> my minecraft wont start
#804 [09:46] <Galaxy_2Alex> gamendeman, What happens when you try?
#805 [09:47] <Neil> I still have the problem
#806 [09:47] <Neil> after 1 minute 7 fps
#807 [09:47] <Galaxy_2Alex> amberchica_, No, the Launcher Log.
#808 [09:47] <Galaxy_2Alex> ??> amberchica_ launcher/log
#809 [09:47] <Absol> amberchica_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#810 [09:47] <Absol> amberchica_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#811 [09:47] <Galaxy_2Alex> ??> Neil win/dxdiag
#812 [09:47] <Absol> Neil: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#813 [09:47] <gamendeman> its crash
#814 [09:47] <Galaxy_2Alex> Neil, Please follow the instructions Absol just gave you.
#815 [09:47] <Galaxy_2Alex> ??> gamendeman launcher/game-output
#816 [09:47] <Absol> gamendeman: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#817 [09:47] <Absol> gamendeman: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#820 [09:48] <amberchica_> its a who
#821 [09:48] <amberchica_> WHOLE lot to copy...
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#824 [09:49] <Neil> http://paste.ubuntu.com/18706259/
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#827 [09:49] <Galaxy_2Alex> amberchica_, I need the first ~100 lines and the last ~100 lines
#828 [09:49] <Galaxy_2Alex> Neil, One moment.
#829 [09:49] <Neil> okay thanks
#830 [09:50] <gamendeman> here it is
#831 [09:50] <gamendeman> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 7-7-16 16:44 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.creat
#832 [09:50] <Galaxy_2Alex> gamendeman, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#833 [09:50] <Galaxy_2Alex> Neil, Download and Install the "Radeon Software" 16.6.2 Hotfix: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#834 [09:52] <amberchica_> http://paste.ubuntu.com/18706474/
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#838 [09:53] <amberchica_> http://paste.ubuntu.com/18706474/ does this help?
#839 [09:53] <thenewon3> hi
#840 [09:53] <Galaxy_2Alex> amberchica_, One moment.
#841 [09:54] <Galaxy_2Alex> thenewon3, Hello.
#842 [09:54] <thenewon3> i cant play minecraft. It crashes and it says something about graphics
#843 [09:54] <Galaxy_2Alex> thenewon3, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#845 [09:54] <thenewon3> not yet, 1 sec...
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#847 [09:55] <Galaxy_2Alex> amberchica_, What Antivirus program are you using?
#848 [09:56] <amberchica_> I dont have one?
#849 [09:56] <Galaxy_2Alex> ??> amberchica_ tools/hjt
#850 [09:56] <Absol> amberchica_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#851 [09:56] <Absol> amberchica_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#853 [09:57] <thenewon3> here http://paste.ubuntu.com/18706799/
#854 [09:58] <Galaxy_2Alex> thenewon3, One moment
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#856 [09:58] <Galaxy_2Alex> thenewon3, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#857 [09:59] <amberchica_> http://paste.ubuntu.com/18706896/ thereyou are
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#859 [10:00] <Neil> I have still the problem i have 7 fps after 1 min
#860 [10:01] <Galaxy_2Alex> ??> Neil tools/hjt
#861 [10:01] <Absol> Neil: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#862 [10:02] <Absol> Neil: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#864 [10:03] <amberchica_> hello?
#865 [10:03] <Galaxy_2Alex> amberchica_, One moment please.
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#867 [10:04] <Galaxy_2Alex> amberchica_, Uninstall AVG TuneUp utilities or disable Live optimizations.
#868 [10:05] <amberchica_> how do i disable live optimizations?
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#872 [10:06] <Galaxy_2Alex> amberchica_, It should be in your TuneUp settings.
#873 [10:07] <amberchica_> idk how to get to that
#874 [10:07] <amberchica_> i can uninstall avg but i need to close everything
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#876 [10:07] <thenewon3> i installed it
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#878 [10:09] <thenewon3> Yeah! It worked! Thanks
#879 [10:09] <amberchica_> let me uninstall avg and il be back
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#884 [10:12] <amberchica> i uninstalled AVG tuneup
#885 [10:13] <amberchica> now what should i di?
#886 [10:13] <amberchica> do*
#887 [10:13] <Galaxy_2Alex> amberchica, Reinstall the game, and see if the issue has been fixed.
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#890 [10:15] <amberchica> It still doesnt work :(
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#892 [10:15] <Galaxy_2Alex> amberchica, Uninstall Lavasoft Web COmpanion.
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#894 [10:16] <amberchica> I dont see that on the list of things i can uninstall
#895 [10:16] <Galaxy_2Alex> amberchica, Maybe called "Ad-Aware" or similar
#896 [10:16] <amberchica> I dont see that either
#897 [10:17] <amberchica> i see it nvm
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#899 [10:17] <amberchica> what aboit things that AVG is a publishor?
#900 [10:17] <Galaxy_2Alex> amberchica, What else is there?
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#909 [10:23] <Amberchica> I deleted everything related to AVG now what ?
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#912 [10:24] <Amberchica> Hello?
#913 [10:24] <Galaxy_2Alex> Amberchica, Also deleted the Ad-Aware thing?
#914 [10:25] <Amberchica> Yes but now I can't use this website on my internet explorer cause of something I deleted
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#917 [10:25] <Galaxy_2Alex> Amberchica, Problems like these are known to cause more issues than they do good.
#918 [10:25] <Galaxy_2Alex> Amberchica, Problems like these are known to cause more issues than they do good.
#919 [10:25] * Brayan [Brayan@notlogged] has left #minecrafthelp
#920 [10:25] <Galaxy_2Alex> ??> Amberchica win/reinst
#921 [10:25] <Absol> Amberchica: You may need to reinstall the locally installed files that Minecraft puts into place.
#922 [10:25] <Absol> Amberchica: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#923 [10:27] <Amberchica> Still doesn't work..
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#926 [10:28] <Galaxy_2Alex> Amberchica, Hm right, try to restart your router.
#927 [10:29] <RyanTNT> http://paste.ubuntu.com/18708668/ graphics card troubles
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#929 [10:30] <Galaxy_2Alex> RyanTNT, That is not the full DxDiag, please follow the instructions again, but copy the full DxDiag this time:
#930 [10:30] <Galaxy_2Alex> ??> RyanTNT win/dxdiag
#931 [10:30] <Absol> RyanTNT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#935 [10:31] <Amberchica> Now what should I do
#936 [10:31] <RyanTNT> http://paste.ubuntu.com/18709038/ there full list
#937 [10:32] <Galaxy_2Alex> Amberchica, Reinstall again, then try again.
#938 [10:32] <Galaxy_2Alex> Amberchica, Sorry for the inconveniences, issues like yours are hard to track down. In fact, I haven't seen one like that in over two years.
#939 [10:33] <Andrio> Wasn't that IPv6 related?
#940 [10:33] <Amberchica> It's okay, as long as we can fix it
#941 [10:33] <Galaxy_2Alex> Andrio, Indeed.
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#943 [10:33] <Galaxy_2Alex> Andrio, But supposed to be fixed.
#944 [10:33] <Andrio> hm
#945 [10:33] <Galaxy_2Alex> Amberchica, Oh wait, what version of Minecraft are you using?
#946 [10:34] <Galaxy_2Alex> RyanTNT, Download and Install the .exe 64-bit version of this driver: https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355
#947 [10:34] <Amberchica> 1.10.2 and still doesn't work
#948 [10:34] <RyanTNT> ok
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#951 [10:37] <Amberchica> Is something wrong with 1.10.2?
#952 [10:38] <Galaxy_2Alex> Amberchica, No, but it was an issue that has been fixed at some point.
#953 [10:38] <Amberchica> Alright
#954 [10:38] <Galaxy_2Alex> Amberchica, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#955 [10:43] <Amberchica> It's taking a while to download...
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#962 [10:51] <Neil> So i am back what can i do i want to play minecraft
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#969 [10:56] <Rose> I need help with my minecraft game, for months now it lags. I don't know what to do
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#977 [11:00] <WitherMagic_> when i try to r
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#981 [11:04] <WitherMagic_> when I try to open minecraft i see a popup saying "downloading run time 59.55 mb" this download repeats 4 or 5 times then appears the word " unable to update minecraft native launcher ". I have OS X El Capitan. Thanks !
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#986 [11:13] <GTeles_craft> nao consigo abri meu minecraft fica dando crash
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#989 [11:15] * Chris is now known as Kazuto
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#991 [11:17] <WitherMagic_> when I try to open minecraft i see a popup saying "downloading run time 59.55 mb" this download repeats 4 or 5 times then appears the word " unable to update minecraft native launcher ". I have OS X El Capitan. Thanks !
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#993 [11:21] * Kazuto is now known as Kirito
#994 [11:22] <dj> it says were sorry there was a proplem makeing the aspects of the game
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#996 [11:25] <Amberchica> It still didn't work...
#997 [11:26] * jw28 [jw28@notlogged] has joined #minecrafthelp
#998 [11:27] <Amberchica> Hello?
#999 [11:28] <WitherMagic_> when I try to open minecraft i see a popup saying "downloading run time 59.55 mb" this download repeats 4 or 5 times then appears the word " unable to update minecraft native launcher ". I have OS X El Capitan. Thanks !
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#1002 [11:34] <CAYKI> MINECRAFT
#1003 [11:34] <CAYKI> I GAME
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#1011 [11:38] <DAVIS> AADASD
#1012 [11:40] <Alpha_DivazZ> My minecraft is not letting get on to any server or the private worlds,it says {Using incremental CMS is deprecated and will likely be removed in future releases.}
#1013 [11:40] * Neil [Neil@notlogged] has quit. (Quit: Web client closed)
#1014 [11:41] <Alpha_DivazZ> What do I do?
#1015 [11:41] <Alpha_DivazZ> Is anyone here?
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#1018 [11:45] <Souf> Hello i want $5 back because my father doesnt have enough money to buy something and i asked if u can delete my account and give me $5?
#1019 [11:45] <dj> it still dosnt work
#1020 [11:46] <Souf> what do u mean?
#1021 [11:46] * NukeTheBawm [NukeTheBawm@notlogged] has joined #minecrafthelp
#1022 [11:47] <Souf> so i cant get a little fund back? :(
#1023 [11:47] <GreyVulpine> Nobody here works for Mojang
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#1025 [11:47] <NukeTheBawm> My MC keeps crashing after about 5-10 minutes. I get the whole "Javatm is not responding"
#1026 [11:47] <Souf> u want ur money back?
#1027 [11:47] <Alpha_DivazZ> y minecraft is not letting get on to any server or the private worlds,it says {Using incremental CMS is deprecated and will likely be removed in future releases.} And its saying javatm is not working?
#1028 [11:48] <GreyVulpine> Alpha_DivazZ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1029 [11:48] <Alpha_DivazZ> ok
#1030 [11:48] <Souf> do you have skype so i can contact u because i need ur password to fix it.
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#1032 [11:48] <NukeTheBawm> grey
#1033 [11:48] <GreyVulpine> !k Souf
#1034 [11:48] * GreyBot kicked Souf from #minecrafthelp (Reason: ouf :<Kicks:1492>)
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#1036 [11:49] <NukeTheBawm> My Minecraft keeps freezing then I get a couple of errors in the game output
#1037 [11:49] <GreyVulpine> NukeTheBawm - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1041 [11:50] <DAVIS> hola
#1042 [11:50] <DAVIS> holaaaa
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#1044 [11:51] <NukeTheBawm> Paste.ubuntu.com/18714626/
#1045 [11:51] <krystian> how do i change email on my minecraft account
#1046 [11:51] <krystian> ?
#1047 [11:51] <GreyVulpine> krystian - By logging into your Mojang account at https://account.mojang.com/
#1048 [11:51] <GreyVulpine> krystian - You'll see a way to do so via your profile
#1049 [11:52] <Alpha_DivazZ> ok i pasted the text>
#1050 [11:52] <krystian> but i forgot the email
#1051 [11:52] <GreyVulpine> Alpha_DivazZ - That's not the entire error report
#1052 [11:52] <NukeTheBawm> I pasted mine too
#1053 [11:52] <GreyVulpine> krystian - Then you can request a password reset.
#1054 [11:53] <GreyVulpine> NukeTheBawm - Post the link to it
#1055 [11:53] <Alpha_DivazZ> thats all that showed up?
#1056 [11:53] <NukeTheBawm> I did
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#1058 [11:53] <NukeTheBawm> Paste.ubuntu.com/18714626/
#1059 [11:53] <GreyVulpine> NukeTheBawm - Please post the etnire error message
#1060 [11:53] <NukeTheBawm> That's all I got
#1061 [11:54] <NukeTheBawm> It's just those 4 lines
#1062 [11:54] <Alpha_DivazZ> do we go to the launcher log
#1063 [11:54] <GreyVulpine> NukeTheBawm - Using any custom resource packs?
#1064 [11:54] <NukeTheBawm> No
#1065 [11:54] <GreyVulpine> NukeTheBawm - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#1066 [11:55] <NukeTheBawm> Ok
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#1068 [11:56] <NukeTheBawm> Delete everything but "Saves"
#1069 [11:56] <NukeTheBawm> Right
#1070 [11:56] <krystian> to change the email you have to know the email that your account is on and i forgot it. is there any other way to change the email?
#1071 [11:57] <GreyVulpine> krystian - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1072 [11:57] <NukeTheBawm> Grey, I found the full error report if you still need it
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#1077 [12:00] <NukeTheBawm_> Grey I did what you told me to and now when I click play nothing happens
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#1081 [12:01] * kirby|gone is now known as mrkirby153
#1082 [12:01] <NukeTheBawm_> @GreyVulpine
#1083 [12:01] * NukeTheBawm [NukeTheBawm@notlogged] has quit. (Ping timeout: 195 seconds)
#1084 [12:02] <NukeTheBawm_> Everytime I click play, it downloads the stuff then does nothing
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#1086 [12:04] <Fallen> heheheh.... Mojang for the 3rd time you have skipped my help request for contact customer support.......
#1087 [12:04] <Fallen> i want my account back....
#1088 [12:05] <Fallen> "help me" what do i do?
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#1090 [12:06] <Alpha_DivazZ> Its still doing the same thing
#1091 [12:06] <Fallen> Alpha_DivazZ are you a staff member?
#1092 [12:07] <Fallen> Any staff online?
#1093 [12:07] <Alpha_DivazZ> no
#1094 [12:08] <Fallen> Andrio
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#1096 [12:08] <Fallen> Anyone?
#1097 [12:08] <Fallen> NukeTheBawn are you a staff member
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#1099 [12:08] <Fallen> Anyone?
#1100 [12:09] * Alpha_DivazZ [Alpha_DivazZ@notlogged] has quit. (Quit: Web client closed)
#1101 [12:09] <NukeTheBawm> Everytime I click play in the launcher, it downloads the stuff then nothing happens and MC does not open. This happened after Grey told me to delete everything iny game dir except saves.
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#1103 [12:09] <Fallen> Nuke i dont think anyone is online..
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#1106 [12:10] <Flizz97> Hey! I havent been playing minecraft in a long time, so i do not remember my email. and im not even sure if its one of he emails im using any more.
#1107 [12:10] <Fallen> Heyyyy thanks for the HELP mojang.....
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#1110 [12:11] <jackielow> i click play on minecraft then come out error pixel format not accelerate, i had recently update to windows 10, this is my driver info http://paste.ubuntu.com/18716163/
#1111 [12:12] <SkateVOC> fed
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#1113 [12:12] <Fallen> Hello, any staff on?
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#1116 [12:13] <SkateVOC> hello, someone who is so kind that could help me , I have a problem and closes Minecraft Java ( TM ) Platform SE binary
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#1118 [12:13] <krack123> minecraft
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#1120 [12:14] <SkateVOC> I have to do, I can not play Minecraft
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#1122 [12:14] <Fallen> Is their really NO staff
#1123 [12:15] * vitor_br306 [vitor_br306@notlogged] has joined #minecrafthelp
#1124 [12:15] <Fallen> I need help with a problem to do with minecraft and how its acting
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#1127 [12:15] <SkateVOC> I just bought Minecraft from the same page I have downloaded and now there is an error with Java will not let me play
#1128 [12:15] <sfdfs> Cannot log in with my old credentials.. Anyone else?
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#1130 [12:16] <Fallen> SkateVOC did you download Java?
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#1133 [12:18] <Fallen> SkateVOC
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#1135 [12:19] <Fallen> Is their ANY staff
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#1139 [12:20] <Fallen> Mojanging your soooo HELPFULL
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#1141 [12:20] <ROSA_1_3_5> When I try to start mine craft i get a message sayin i need to update my video card I tried auto update bet kept getting an error code I was instructed to come here and add this link to my "dxdiag" and that maybe someone could hepl me out... So here is the link( http://paste.ubuntu.com/18716106/ ) any support is welcome thanks, Rosa
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#1155 [12:26] <SzF> Is there a way to toggle the display of NBT tags when you hover an item?
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#1159 [12:28] <ROSA_1_3_5> Hello, Hello,,, Hello,,,,, is there anybody out there ???
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#1161 [12:28] <iLxul> I need some help, there's anyone there?
#1162 [12:28] <SzF> I'm here, don't think anyone else is
#1163 [12:28] <SzF> I tried asking for help but no response
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#1165 [12:28] <iLxul> oh
#1166 [12:29] <ROSA_1_3_5> me too!!!
#1167 [12:29] <iLxul> ok so....
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#1169 [12:29] <ROSA_1_3_5> so??
#1170 [12:29] <iLxul> i will leave it xd
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#1172 [12:29] <ROSA_1_3_5> can you help me???
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#1181 [12:34] <Amberchica> My mine craft still isn't working !!
#1182 [12:35] <Amberchica> Hello can someone help me? I've been waiting for hours now..
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#1186 [12:38] <Fallen> Are their any staff online?
#1187 [12:38] <Fallen> Anyone?
#1188 [12:39] <Amberchica> I don't think there is cause I've been waiting for hours, I even sent an email to Mojang and they said they can't help. Talk about terrible customor service
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#1190 [12:40] <Fallen> Ikr
#1191 [12:40] <Fallen> they told me 3 times 2 goto account email help thing i do it 3 times, i get ignored 3 times
#1192 [12:40] <Fallen> They skip me and guess what they will say, "Try again"
#1193 [12:41] <Amberchica> They told me to delete somethings , now my internet explorer won't wirk
#1194 [12:41] <Amberchica> I just need my mine craft sound to get fixed
#1195 [12:41] <Fallen> My account got completly wiped, i spent over 300 bucks on ranks
#1196 [12:41] <ROSA_1_3_5> I bought Minecraft and can't use it I try to play and get an error while trying to render aspects of the game... UPDATE your graphics card.. copy your DXDIAG to a link and post the link on THIS Support page and someone here could help you"ME" out... Here is the LINK ( http://paste.ubuntu.com/18716106/ ) ..PLEASE HELP!!!
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#1210 [12:50] <swordmaster> skins arent showing mine or other people dose anyone know how to fix this?
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#1212 [12:51] <swordmaster> skins arent showing mine or other people dose anyone know how to fix this?
#1213 [12:52] <Fallen> Any staff online?
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#1215 [12:54] <Antiva> Hello! My launcher works fine, game launches fine, and then whenever I eanter a server (Realms/MultiP/SingleP) it immediatly crashes followed by the following error: Java(TM) Platform SW binary has stopped working. Tried several things, all the basics, driver updates, java updates, reinstall, etc. Any solutions would be appreciated.
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#1217 [12:55] <Fallen> No staff?
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#1220 [12:57] <swordmaster> try this it worked for me there sould be something on your competer called command prompt right click it and type netsh winsock reset and then restart your competer
#1221 [12:57] * SleepingShy is now known as Shy
#1222 [12:57] <swordmaster> skins arent showing mine or other people dose anyone know how to fix this?
#1223 [12:58] <Reclaimer> minecraft is crashed, I have just opened the dxdiaf
#1224 [12:58] <Reclaimer> dxdiag
#1225 [12:59] <swordmaster> Antiva try this it worked for me there sould be something on your competer called command prompt right click it and type netsh winsock reset and then restart your competer
#1226 [13:01] <Antiva> Thank you! I'll try that!
#1227 [13:03] <swordmaster> np
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#1230 [13:08] <PuddingX> I need help with my driver update:c
#1231 [13:08] <Reclaimer> me too
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#1236 [13:10] <Fallen> Any staff online?
#1237 [13:10] <PuddingX> I need help with y driver update, and my Intel Driver Update Scanner thingy says I don't have an aivlible update (Im more spesific now)
#1238 [13:10] <Antiva> Back again with the same issue as previous, upon launching minecraft and attempting to enter a server, the following error occurs: Java(TM) Platform SE binary has stopped working.
#1239 [13:10] <Fallen> Any staff online to help
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#1242 [13:11] <BlobCraft> Hello, i forgot my Email Adress i used for my Minecraft Account what can i do?
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#1244 [13:11] <Fallen> is anyone a staff member
#1245 [13:11] <Nels> When I open Minecraft it says "Unable to start Minecraft Runtime Enviroment " pls help
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#1247 [13:12] <PuddingX> :ss
#1248 [13:12] <Nels> Anyone ?
#1249 [13:12] <Fallen> Ive been waiting for so long NO staff..
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#1251 [13:12] <Fallen> mojangs so GREAT at helping
#1252 [13:13] <Nels> I know ...
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#1254 [13:13] <PuddingX> True..
#1255 [13:14] <PuddingX> I wanna play minecraft!!!:cc
#1256 [13:15] <swordmaster> Antiva did that work
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#1258 [13:17] <Antiva> It did not work, sadly.
#1259 [13:18] <PuddingX> UUuueghhhh
#1260 [13:18] <Antiva> Ugh is appropriate.
#1261 [13:18] <PuddingX> Sorry
#1262 [13:18] <swordmaster> im sorry that didnt work have you tried youtube
#1263 [13:18] <Antiva> Don't be, I'm agreeing with you.
#1264 [13:19] <PuddingX> Oh ok
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#1266 [13:19] <Antiva> And so, we wait.
#1267 [13:20] <PuddingX> We are "patient".
#1268 [13:20] <Antiva> Yup, only been having this issue for two months. Still patient.
#1269 [13:21] <PuddingX> Yeah... Ive only been patient for like... 1andhalf years? Then I find this article, follow it, and get excited and stuff.. then ... yeah.. hashtag patient
#1270 [13:22] <Antiva> No, if I don't figure it out by the end of today, I'll wipe my computer clean. I'll just have to remember how to reinstall windows again.
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#1273 [13:23] <PuddingX> Me to!
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#1279 [13:29] <PuddingX> Omg I need heeelp !!!
#1280 [13:30] <PuddingX> (Im not too patient :ss)
#1281 [13:30] <Austen> Hello! I am trying to move a Minecraft PE save from my PC back to my iPhone, but I don't know how
#1282 [13:30] <Austen> What's your problem pudding?
#1283 [13:30] <PuddingX> My Intel Driver needs update, but scan says no update aivlible
#1284 [13:32] <PuddingX> :ss
#1285 [13:32] <Austen> I'm gonna PM you :)
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#1287 [13:35] <Austen> Anyone know how to move a PE save from a PC back to an iPhone?
#1288 [13:37] <GreyVulpine> You cannot, Austen.
#1289 [13:37] <Antiva> I'm giving this one more hour, and if no one can figure it out, I am going to wipe my computer. To reiterate: Upon launching minecraft and attempting to enter a server (MultiP, SingleP, Realms), the following error occurs: Java(TM) Platform SE binary has stopped working.
#1290 [13:38] <GreyVulpine> Austen - As far as I know, without jailbreaking an iphone, you have no access to the file system to where minecraft PE saves its files.
#1291 [13:38] <Antiva> Shouldn't you be able to do it form a computer? Depending on your phone?
#1292 [13:38] <GreyVulpine> Not that I'm aware of
#1293 [13:39] <Antiva> Pity.
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#1299 [13:49] <Austen> I was thinking that was the case. Thank you
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#1301 [13:51] <Austen> Isn't there software for Windows that lets you access the filesystem?
#1302 [13:56] <Austen> Antiva, have you already tried killing the process for the java binary?>
#1303 [13:56] <urielsalis> Austen, on Android you can root it, on iphone you need to jailbreak it
#1304 [13:56] <urielsalis> Austen, and we wont help with either here
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#1306 [13:57] <Austen> It's alright, I know how to do both. I just don't want to jailbreak my friends phone :P
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#1314 [14:14] <natalia> natalia
#1315 [14:14] <natalia> }
#1316 [14:14] <natalia> shdn
#1317 [14:14] <natalia> vd
#1318 [14:15] <natalia> quiero jugar esto
#1319 [14:15] <natalia> erftgyuio
#1320 [14:15] <natalia> asdfg
#1321 [14:15] <natalia>
#1322 [14:15] <natalia>
#1323 [14:15] * Absol kicked natalia from #minecrafthelp (Reason: atalia :Stop spamming)
#1324 [14:15] <urielsalis> Absol ninjd me :c
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#1332 [14:17] <Grace> Every time i try and load a world in minecraft it crashes and the message 'error creating loopback socket' comes up. I've tried uninstalling Mcafee but it still isnt working?
#1333 [14:18] <urielsalis> Grace, you need to run this tool to completely uninstall mcafee, else it still causes issues
#1334 [14:18] <urielsalis> ??> Grace av/mcafee/uninstall
#1335 [14:18] <Absol> Grace: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1336 [14:18] <andrik> http://paste.ubuntu.com/18725538/
#1337 [14:18] <Grace> i have used that twice and it still won't uninstall
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#1339 [14:19] <urielsalis> Grace, does it say anything?
#1340 [14:19] <urielsalis> andrik, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1341 [14:19] <urielsalis> andrik, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1342 [14:20] <Grace> what do you mean?
#1343 [14:20] <Antiva> Upon launching minecraft and attempting to enter a server (MultiP, SingleP, Realms), the following error occurs: Java(TM) Platform SE binary has stopped working. Any input is, again, appreciated.
#1344 [14:20] <urielsalis> Grace, does the uninstalled say anything when it finishes?
#1345 [14:20] <urielsalis> Antiva, can you make me a dxdiag?
#1346 [14:20] <urielsalis> Antiva, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1348 [14:21] <Grace> It says to restart my computer so i do, then nothing changes or pops up or anything but my minecraft still wont load
#1349 [14:22] <urielsalis> Grace, hm
#1350 [14:22] <urielsalis> ??> Grace tools/hjt
#1351 [14:22] <Absol> Grace: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1352 [14:22] <Absol> Grace: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1355 [14:24] <Antiva> Like so, yes?> http://paste.ubuntu.com/18726319/
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#1357 [14:24] <urielsalis> Antiva, download and install https://downloadcenter.intel.com/es/download/25978/Intel-controlador-de-Gr-ficos-para-Windows-7-y-8-1-15-36-?product=81496
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#1359 [14:25] <Grace> http://paste.ubuntu.com/18726417/
#1360 [14:26] <urielsalis> ??> Grace av/malwarebytes
#1361 [14:26] <Absol> Grace: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1362 [14:26] <Absol> Grace: Download it here: http://www.malwarebytes.org/
#1363 [14:26] <urielsalis> Grace, run a scan with that and delete everything it finds
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#1366 [14:30] <Antiva> Uriel? The download is supposedly invalidated for my computer. Or so the popup says.
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#1368 [14:31] <urielsalis> Antiva, let me get you a OEM driver
#1369 [14:31] <xola> ?? launcher/change-version
#1370 [14:31] <Absol> launcher/change-version: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1371 [14:31] <urielsalis> xola, hm?
#1372 [14:32] <Antiva> You will probably have to elaborate on that.
#1373 [14:32] <urielsalis> Antiva, some OEMs like lenovo and HP requires you to download the driver for their pages, im looking for yours in lenovo
#1374 [14:32] <urielsalis> Antiva, download and install https://download.lenovo.com/consumer/mobiles/49iv03ww.exe
#1375 [14:32] <Antiva> Oh! Thank you!
#1376 [14:33] <Austen> OEM=Original Equipment Manufacturer
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#1381 [14:36] <kaillane> hello
#1382 [14:36] <Austen> Hi!
#1383 [14:37] <EliasBaBag> Hi, i'm having problem launching the game got the graphic drivers outdated.Tried download it from intel web site noluck.Here is the Dxdiag file.thank you for your help
#1384 [14:37] <EliasBaBag> http://paste.ubuntu.com/18726761/
#1385 [14:37] <kaillane> yes
#1386 [14:37] <urielsalis> EliasBaBag, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
#1387 [14:37] <urielsalis> EliasBaBag, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1389 [14:38] <kaillane> windows 10
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#1392 [14:39] <EliasBaBag> yep w10
#1393 [14:39] <Antiva> Just popped in to say thank you, that fixed it for me!
#1394 [14:39] * urielsalis tips hat
#1394 [14:40] <EliasBaBag> urielsalis, thank you, i will downgrade thx
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#1397 [14:41] <Austen> Woah! How'd you do that?
#1398 [14:41] <urielsalis> bot that does it for me :P
#1399 [14:42] <Austen> Nice!
#1400 [14:42] <yFirexx> i need help ... i was tryng to open minecraft but chash everytime ... and the game say No OpenGL context found in the current thread.
#1401 [14:42] <Austen> I thought bots weren't allowed?
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#1403 [14:43] <urielsalis> Austen, here no, its in its own channel
#1404 [14:43] <urielsalis> yFirexx, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1410 [14:51] <yFirexx> finish
#1411 [14:51] <yFirexx> can l send you the link of the site ::
#1412 [14:52] <yFirexx> http://paste.ubuntu.com/18728141/
#1413 [14:52] <yFirexx> look
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#1415 [14:52] <yFirexx> this is my problem can you help me
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#1417 [14:53] <yFirexx> look this is my problem ... http://paste.ubuntu.com/18728141/
#1418 [14:54] <Anna> yFirexx: download and install: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
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#1420 [14:54] <yFirexx> thank you guys
#1421 [14:54] <yFirexx> i cant talk in english i am brazilian
#1422 [14:54] <Anna> ??> yFirexx lang/br
#1423 [14:55] <Anna> ??> yFirexx lang/pt
#1424 [14:55] <Absol> yFirexx: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1426 [14:56] <xStein> When I click on a server joine or in single player crashes my minecraft after 3 seconds
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#1428 [14:56] <xStein> yes
#1429 [14:56] <Kawaii44> Hey. I am looking to buy minecraft but have a problem. One of the main reasons why I want minecraft on the PC is the online servers (e. g- beanblokz hypixls). I need to know which versions of minecraft I can use this feature on. I am looking to buy it for the PC, but don't know which one. Please help x
#1430 [14:57] <Anna> which one of what?
#1431 [14:57] <Anna> xStein: try toggle VBOs in video settings
#1432 [14:58] <Anna> Kawaii44: servers such as hypixel use the PC version to join. Once you get the PC version you can change what version/update of the PC version you use, if some servers use a older version
#1433 [14:58] <xStein> Anna Can you explain how this works
#1434 [14:58] <Anna> xStein: how what works?
#1435 [14:59] <Anna> xStein: go into options in minecraft, then video settings, then toggle VBOs
#1436 [14:59] <xStein> Anna thank you
#1437 [15:00] <Kawaii44> Will it work on beta windows 10 or windows Java
#1438 [15:00] <yFirexx> My ass hurts minecraft what I can do
#1439 [15:00] <Kawaii44> The servers
#1440 [15:00] <Anna> Kawaii44: beta windows 10 is a different version and not the PC version. It can not connect to servers like hypixel
#1441 [15:00] <Anna> the windows 10 version is more like the pocket edition versions
#1442 [15:01] <yFirexx> my minecraft is goibg to chash .. My ass hurts minecraft what I can do
#1443 [15:01] <Kawaii44> Okay. I know Wat to get Xx
#1444 [15:01] <Austen> Is it really? That's lame
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#1446 [15:02] <Kawaii44> How do u quit this.???
#1447 [15:02] <Austen> Just close the tab it's open on
#1448 [15:02] <Anna> /quit
#1449 [15:02] <Kawaii44> Thxs
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#1453 [15:06] <xStein> My Minecraft crashes after 3 seconds from when I joine on a server
#1454 [15:08] <xStein> can someone help me
#1455 [15:08] <xStein> pleas
#1456 [15:09] <xStein> anna
#1457 [15:09] <Anna> did you try toggle VBOs in settinsgs?
#1458 [15:09] <Anna> ??> xStein launcher/crash-log
#1459 [15:09] <Absol> xStein: We need to see your crash log, which appears after a crash.
#1460 [15:09] <Absol> xStein: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1461 [15:09] <xStein> yes
#1462 [15:10] <xStein> ok
#1463 [15:12] <xStein> http://paste.ubuntu.com/18730047/
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#1466 [15:12] <Anna> ??> xStein mods
#1467 [15:12] <Absol> xStein: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1468 [15:12] <Absol> xStein: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1469 [15:13] <xStein> OK thank you
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#1475 [15:16] <adeildo> boa noite
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#1497 [15:34] <mcruler12321> I try to reset my password but nothing goes to my email. I think i have the wrong email and password
#1498 [15:34] <mcruler12321> I know my name though
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#1518 [16:01] <killerfrog604> ok so i had stoped playing minecraft for a few months and i came back to it yesterday when i tried running minecraft there was a issue something with updating your graphics card and there was a button that said fix this problem so i clicked it and followed all the steps but there were no updates available for me
#1519 [16:01] * CraftingDiva [CraftingDiva@notlogged] has joined #minecrafthelp
#1520 [16:01] <killerfrog604> there was this thing that said refer to this article
#1521 [16:01] <killerfrog604> if u have no updates
#1522 [16:01] <killerfrog604> availavle
#1523 [16:01] <killerfrog604> available*
#1524 [16:02] <killerfrog604> and it gave me a link wich it said to gie to u guys
#1525 [16:02] <killerfrog604> so can i say it in this chat
#1526 [16:02] <killerfrog604> its a dixdiag info something like that
#1527 [16:02] <killerfrog604> http://paste.ubuntu.com/18733692/
#1528 [16:02] <killerfrog604> thats the link^
#1529 [16:02] <killerfrog604> plz reply to me asap i really want to play mc with my cousins
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#1533 [16:04] <killerfrog604> @absol or someone plz help i relal want to play minecraft
#1534 [16:05] <killerfrog604> and i cant because of this stupid graphics card issue
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#1536 [16:06] <madscientist> using a Intel G4I express chipset on a windows 10 machine and the generic microsoft driver will not support open GL
#1537 [16:06] <xola> ??> killerfrog604 win/dxdiag
#1538 [16:06] <Absol> killerfrog604: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1539 [16:06] <caids83> first time downloading the game.install complete and then get a error message unable to download at this time need help
#1540 [16:06] <xola> you might need to downgrade
#1541 [16:06] <killerfrog604> me
#1542 [16:07] <killerfrog604> i will follow the instructions if it doesnt work i will come bak ty
#1543 [16:07] <killerfrog604> thoe
#1544 [16:07] <madscientist> tried updating via instructions. no good. intel has no driver that works.
#1545 [16:07] <killerfrog604> @absol i already did that i have the link too
#1546 [16:07] <killerfrog604> its http://paste.ubuntu.com/18733692/
#1547 [16:07] <Anna> ?? bot
#1548 [16:07] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1549 [16:08] <killerfrog604> xola
#1550 [16:08] <Anna> madscientist: got your dxdiag report?
#1551 [16:08] <madscientist> sure.
#1552 [16:08] <killerfrog604> @xola i already did my dxdiag report heres the link http://paste.ubuntu.com/18733692/
#1553 [16:09] <Anna> killerfrog604: download and install: http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz
#1554 [16:09] <killerfrog604> ty so much
#1555 [16:09] <Anna> madscientist: can you link it here please?
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#1557 [16:10] <killerfrog604> @anna wheres the download button on that page?
#1558 [16:10] <madscientist> how do i do that?
#1559 [16:10] <xola> ??> killerfrog604 win/downgrade
#1560 [16:10] <Absol> killerfrog604: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1561 [16:11] <Anna> madscientist: paste the link here
#1562 [16:11] <killerfrog604> i have windows 8
#1563 [16:11] <CraftingDiva> Hi, I can't get MC to load on a refurbished PC running Windows 10. Problem with no Open GL graphics? The links to update the driver identify one but it fails to install, any help much appreciated http://paste.ubuntu.com/18733802/
#1564 [16:11] <killerfrog604> i dont have windows 10 @xola or @absol
#1565 [16:11] <xola> oops, ok
#1566 [16:11] <madscientist> I don't have it uploaded anywhere
#1567 [16:11] <killerfrog604> anna told me to download http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz
#1568 [16:12] <xola> so it's also a tower desktop and not a laptop
#1569 [16:12] <killerfrog604> but i dont know where the download button is
#1570 [16:12] <killerfrog604> its a desktop right
#1571 [16:12] <xola> this looks like it, right? http://www.dell.com/us/business/p/optiplex-790/pd
#1572 [16:12] <killerfrog604> http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz can u tell me where the download button is on this
#1573 [16:12] * gabeslk [gabeslk@notlogged] has joined #minecrafthelp
#1574 [16:12] <gabeslk> http://paste.ubuntu.com/18734364/
#1575 [16:13] <madscientist> anna here it is http://paste.ubuntu.com/18734760/
#1576 [16:13] <killerfrog604> @xola yup thats how it looks like
#1577 [16:13] <gabeslk> dont work
#1578 [16:13] <killerfrog604> @xola anna had given me a link to download this thing http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz
#1579 [16:13] <Anna> gabeslk: There are no drivers for your computer on windows 10. You would need to downgrade to windows 7 or use a different computer to play minecraft.
#1580 [16:13] <killerfrog604> but i cant seem to find the download button
#1581 [16:13] <killerfrog604> @Anna wheres the download button on this page http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz
#1582 [16:14] <caids83> first time downloading the game.install complete and then get a error message unable to download at this time need help
#1583 [16:14] <madscientist> http://paste.ubuntu.com/18734760/
#1584 [16:14] <xola> yeah I try to go to dell.com for a dell pc though unless you have a real video card
#1585 [16:14] <killerfrog604> wait one question
#1586 [16:14] <killerfrog604> @xola i was told to go to this link http://ark.intel.com/m/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz
#1587 [16:15] <killerfrog604> @xola but i ant find the download link
#1588 [16:15] <killerfrog604> one that page plz help?
#1589 [16:15] <xola> that's a mobile page
#1590 [16:15] <Anna> oh whoopsy
#1591 [16:15] <killerfrog604> ? anna had told me to go download it
#1592 [16:15] <killerfrog604> :P
#1593 [16:15] <xola> http://ark.intel.com/products/52207/Intel-Core-i5-2400-Processor-6M-Cache-up-to-3_40-GHz#@downloads
#1594 [16:15] <Anna> I'm on mobile, probabky caused that
#1595 [16:15] <xola> this page looks better
#1596 [16:16] <madscientist> http://paste.ubuntu.com/18734760/
#1597 [16:16] <killerfrog604> ty
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#1599 [16:16] <xola> http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-790/drivers
#1600 [16:16] <madscientist> anna did you see my dxdiag
#1601 [16:16] <killerfrog604> @xola what do i download off of that page
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#1604 [16:17] <xola> that's direct from dell.
#1605 [16:17] * Tristan_ [Tristan_@notlogged] has joined #minecrafthelp
#1606 [16:17] <Tristan_> Minecraft is saying that I need to update my graphics driver, but the Intel Auto Updater says the Graphics Driver does not need to be updated.
#1607 [16:17] <madscientist> need a new driver Open GL not working http://paste.ubuntu.com/18734760/
#1608 [16:18] <Tristan_> When I tried to update what needed to be updated, the Chipset Driver, it said Unknown Error.
#1609 [16:18] <madscientist> @tristan same here
#1610 [16:19] <Tristan_> @Madscientist it's been like this ever since we got Windows 10.
#1611 [16:19] <madscientist> @tristan same here
#1612 [16:20] <Tristan_> @Madscientist glad I'm not the only one with this problem than. ^^'
#1613 [16:20] <xola> when you can't get video drivers for windows 10, you need to either add a video card if it's a desktop or downgrade the OS to previous windows on laptops
#1614 [16:20] <SlakViper> Tristan_ It's possible that there are no official windows 10 support for your drivers.
#1615 [16:20] <xola> ?? win/downgrade
#1616 [16:20] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1617 [16:20] <xola> we can look up your drivers by your dxdiag paste
#1618 [16:20] <xola> win/dxdiag
#1619 [16:20] <Tristan_> I think we've had Windoes 10 for over a month now.
#1620 [16:20] <Tristan_> Windows*
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#1623 [16:21] <xola> if it's been over 30 days, you have to reinstall or restore froim a backup
#1624 [16:21] <Tristan_> Alright.
#1625 [16:21] <xola> ?? win/dxdiag
#1626 [16:21] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1627 [16:21] <killerfrog604> ?? win/downgrade
#1628 [16:21] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1630 [16:21] <xola> it takes a moment sometimes to look up your drivers
#1631 [16:21] <killerfrog604> lol
#1632 [16:21] <xola> killerfrog604, did you get your driver yet?
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#1635 [16:22] <killerfrog604> im downloading
#1636 [16:22] <xola> killerfrog604 are you getting this one? http://downloads.dell.com/FOLDER02303341M/1/Video_Driver_W74GJ_WN_9.17.10.3517_A15.EXE
#1637 [16:22] <killerfrog604> Video_Driver_W74GJ_WN_9.17.10.3517_A15.EXE
#1638 [16:22] <xola> perfect
#1639 [16:22] <Tristan_> http://paste.ubuntu.com/18735452/
#1640 [16:22] <killerfrog604> k
#1641 [16:22] <xola> a restart may be needed after installing
#1642 [16:23] <xola> Tristan_, thanks. hold on a sec
#1643 [16:23] <FOXYLAM> http://paste.ubuntu.com/18735302/ NEED HELP with Pixel Format Not Accelarated
#1644 [16:23] <Tristan_> @xola Alright.
#1645 [16:24] <xola> FOXYLAM, thanks. hold on please
#1646 [16:24] <FOXYLAM> ok
#1647 [16:25] <xola> ??> FOXYLAM win/downgrade
#1648 [16:25] <Absol> FOXYLAM: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1649 [16:25] <xola> ??> Tristan_ win/downgrade
#1650 [16:25] <Absol> Tristan_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1651 [16:25] <Tristan_> So it's Windows 10 causing it to bug?
#1652 [16:25] <xola> you both have windows 10 and there's no drivers
#1653 [16:25] <Tristan_> Ah, alright.
#1654 [16:25] <Tristan_> Thank you.
#1655 [16:25] <xola> you can downgrade the OS or upgrade video card
#1656 [16:26] <Tristan_> How do I upgrade the video card?
#1657 [16:26] <xola> also, free win10 betaq
#1658 [16:26] <xola> https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
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#1660 [16:27] <Tristan_> Thanks.
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#1662 [16:28] * killerfrog604 [killerfrog604@notlogged] has quit. (Ping timeout: 195 seconds)
#1663 [16:28] <FOXYLAM> So how do i go back windows 8
#1664 [16:28] <FOXYLAM> its been 4 months
#1665 [16:29] <FOXYLAM> i click the link you provided xola, but its been 4 months since upgrade
#1666 [16:29] <FOXYLAM> so there is no other way to play?
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#1668 [16:31] <FOXYLAM> still there xola?
#1669 [16:31] <xola> you can't
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#1671 [16:31] <xola> you have to reinstall from restore discs or a backup if you have it
#1672 [16:32] <xola> which, you should
#1673 [16:32] <jr> I keep getting pixel not accelerated issue when I try to open minecraft
#1674 [16:32] <xola> ??> jr win/dxdiag
#1675 [16:32] <Absol> jr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1676 [16:32] * A_D|AFK is now known as A_D
#1677 [16:33] <jr> i have its telling me that i don't have the latest Java. So I took care of that and I'm still geting the issue
#1678 [16:33] <xola> ??> jr win/dxdiag
#1679 [16:33] <Absol> jr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1682 [16:36] <jr> http://paste.ubuntu.com/18736372/
#1683 [16:37] <xola> The manufacturer of this system requires that you download the driver for your GPU from their support site.
#1684 [16:37] <xola> how long ago did you upgrade to windows 10?
#1685 [16:37] <jr> is it the NVDIA, downloaded in Nov 2015
#1686 [16:38] <xola> https://esupport.sony.com/US/p/model-home.pl?mdl=VPCJ116FX&template_id=1®ion_id=1&tab=download#/downloadTab
#1687 [16:38] <xola> while you're on windows 10, free beta edition available https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#1688 [16:39] <xola> Original Operating System: Microsoft® Windows® 7 Home Premium 64-bit
#1689 [16:40] <xola> if you upgraded within the last 30 days, it should be easy to downgrade back to your Windows 7 Home Premium
#1690 [16:40] <xola> I don't see video drivers for windows 10, and what sony has there is not from 2015. I'll check nvidia.com
#1691 [16:41] <jr> ok thanks, it looks like I have a lot of updating to do in many things. I will work on this first and try the beta version and see what hapens after I update
#1692 [16:41] <xola> hold on, I'll check
#1693 [16:41] <jr> ok
#1694 [16:42] <xola> nvidia had an update yesterday actually
#1695 [16:42] <xola> not for you though
#1696 [16:43] <jr> ok/
#1697 [16:43] <xola> there's one new version 341.95 Wed Mar 16, 2016 Windows 10 64-bit 270.37 MB
#1698 [16:43] <xola> http://us.download.nvidia.com/Windows/341.95/341.95-notebook-win10-64bit-international.exe
#1699 [16:43] <xola> not sure that link will work directly
#1700 [16:44] <jr> ok thanks for your help
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#1703 [16:46] <DATminion> i can't join a server and i don't know what to do it just says "not authenticated with Minecraft.net" what can i do?
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#1709 [16:50] <CougarDraven> Hey, so if anyone's active, I'm experiencing a server disconnection problem I could use some help with.
#1710 [16:51] * CraftingDiva [CraftingDiva@notlogged] has quit. (Ping timeout: 195 seconds)
#1711 [16:52] <xola> if it's not a firewall problem, it could be the server or your network.
#1712 [16:53] <CougarDraven> Yeah, I'm not really sure. I think it's the network, but it's only affecting the MC server, not, well, anything else.
#1713 [16:53] <CougarDraven> I was running a Terraria server earlier and it worked fine.
#1714 [16:53] <CougarDraven> This, I'm getting regular disconnects about every ten minutes without fail.
#1715 [16:53] <xola> should be other servers you can try. I don't do online gaming so I can't be of much help on specific trouble shooting
#1716 [16:54] <CougarDraven> I mean, I suppose, yeah. I'm just trying to find out why a server I'm running can't be connected to.
#1717 [16:54] <xola> are you using wifi?
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#1719 [16:54] <Maximo> http://paste.ubuntu.com/18737563/
#1720 [16:54] <xola> there's so many pssibilities
#1721 [16:54] <xola> are you port forwarding?
#1722 [16:55] <xola> Maximo Your request matched GeForce 309.08 Driver (v309.08) for GeForce 7025 / NVIDIA nForce 630a released on Tue Feb 24, 2015. The download for Windows 7 32-bit (170.55 MB) can be found at http://www.nvidia.com/Download/driverResults.aspx/82701/en-us
#1723 [16:55] <CougarDraven> Yes, I'm port forwarding, it is over wifi.
#1724 [16:55] <xola> you might reboot the router
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#1726 [16:55] <CougarDraven> Did that.
#1727 [16:55] <xola> are you behind another nat?
#1728 [16:56] <xola> try running another kind of server to connect to to make sure your system is reachable
#1729 [16:56] <CougarDraven> Yeah, like I said, I did that with Terraria, there's no problem there.
#1730 [16:56] <xola> not minecraft, like ftp or http or something you can ping
#1731 [16:56] <xola> ok
#1732 [16:57] <CougarDraven> I will try to set up an FTP server I can ping from my laptop.
#1733 [16:57] <xola> go outside the lan
#1734 [16:57] <xola> try via proxy
#1735 [16:58] <CougarDraven> This might take a minute, I'll let you know how it goes.
#1736 [16:58] <xola> there's other channels with people running servers
#1737 [16:58] <xola> here is for people who can't run minecraft
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#1743 [17:01] <Amberchica> Can someone actually help me with my mine craft sound that doesn't work ?
#1744 [17:02] <Anna> use F3+T
#1745 [17:03] <Amberchica> I have
#1746 [17:03] <Amberchica> My mine craft says "missing sound event:" for everything
#1747 [17:04] <Anna> are you using a custom resource oack?
#1748 [17:04] <Anna> *pack
#1749 [17:04] <Amberchica> Nope
#1750 [17:04] <Anna> or just any resource pack.
#1751 [17:04] <Anna> Hm.
#1752 [17:04] <Anna> And what are you using minecraft on?
#1753 [17:05] <Amberchica> PC 1.10.2
#1754 [17:05] * _Sammir [_Sammir@notlogged] has joined #minecrafthelp
#1755 [17:05] <Anna> On windows?
#1756 [17:05] <Amberchica> Yes
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#1758 [17:06] <Anna> ??> Amberchica win/reinst
#1759 [17:06] <Absol> Amberchica: You may need to reinstall the locally installed files that Minecraft puts into place.
#1760 [17:06] <Absol> Amberchica: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1761 [17:06] <Amberchica> I've tried that 10 different times today
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#1764 [17:07] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens.
#1765 [17:07] <amberchica_> so what can i do to actually make it work?
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#1767 [17:08] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens, what do I do?
#1768 [17:08] <amberchica_> hello?
#1769 [17:09] <_Sammie> Hello?
#1770 [17:11] <amberchica_> talk about terrible customer service...
#1771 [17:11] <SlakViper> Please be patient. We are a community of volunteers. Not everyone in here is constantly watching the channel. Someone will help you with your question when they can.
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#1773 [17:11] <amberchica_> but ive been one for hours and no one seems to be able to help me
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#1775 [17:13] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens, what do I do?
#1776 [17:13] * MeLaPelasPvP [MeLaPelasPvP@notlogged] has joined #minecrafthelp
#1777 [17:13] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens, what do I do?
#1778 [17:13] <MeLaPelasPvP> hmm
#1779 [17:13] <SlakViper> ??> _Sammie win/dxdiag
#1780 [17:13] <Absol> _Sammie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1781 [17:14] <MeLaPelasPvP> i have problem with one account
#1782 [17:14] <MeLaPelasPvP> I do not remember my email
#1783 [17:14] <SlakViper> MeLaPelasPvP: you are going to have to contact mojang directly for that.
#1784 [17:15] <SlakViper> ??> MeLaPelasPvP mojang/email
#1785 [17:15] <Absol> MeLaPelasPvP: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1786 [17:15] <Absol> MeLaPelasPvP: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1787 [17:16] <MeLaPelasPvP> Oh thanks <2
#1788 [17:16] <MeLaPelasPvP> but Mojang mail asking me which I do not remember
#1789 [17:16] <MeLaPelasPvP> then?
#1790 [17:17] <SlakViper> MeLaPelasPvP: do you still have your reciept from when you purchased the game?
#1791 [17:17] <_Sammie> http://paste.ubuntu.com/18739168/ Here is my DxDiag
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#1793 [17:18] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens, what do I do? Here is my DxDiag http://paste.ubuntu.com/18739168/
#1794 [17:18] <SlakViper> _Sammie, one moment while I look up your system
#1795 [17:19] <_Sammie> okay.
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#1797 [17:20] <_Sammie> .
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#1802 [17:24] <_Sammie> SlakViper have you lloked at it
#1803 [17:24] <SlakViper> _Sammie, ok.. go here: http://www.dell.com/support/home/product-support/product/inspiron-20-3052-aio and download the latest driver for your hardware and install it.. you may need a reboot afterward.
#1804 [17:25] <_Sammie> Okay.
#1805 [17:25] <SlakViper> _Sammie: the Video drivers
#1806 [17:25] * ivangamerxdd [ivangamerxdd@notlogged] has joined #minecrafthelp
#1807 [17:25] <SlakViper> _Sammie: for Intel HD Graphics.. you will see one that was updated in April 2016
#1808 [17:25] * themasterbower [themasterbower@notlogged] has joined #minecrafthelp
#1809 [17:26] <_Sammie> Wait so how do I do it
#1810 [17:26] <SlakViper> Download this driver: http://downloads.dell.com/FOLDER03085190M/1/Video_Driver_VXMTH_WN32_10.18.14.4214_A00.EXE once it downloads.. double-click the file and follow the on-screen instructions.
#1811 [17:27] <themasterbower> don't working
#1812 [17:27] <SlakViper> themasterbower: what is not working?
#1813 [17:28] <ivangamerxdd> Hello guys ! . acouple days ago i tried to get into minecraft and find out that i couldnt get in ..... i try to see if could get my password change .... i went into my minecraft hotmail account that i used to create my minecraft account . i couldnt change the password becase the minecraft email wasnt there.. it never sent ..... so i need help to change my email minecraft account to another email ...@@@@@@@@
#1814 [17:28] <themasterbower> when i enter inn minecraft forge they tell out of memory i cant play anymore minecraft so what can i do ?
#1815 [17:29] * dolphinstar [dolphinstar@notlogged] has joined #minecrafthelp
#1816 [17:29] <SlakViper> ivangamerxdd: you will need to contact mojang directly for this.
#1817 [17:29] <themasterbower> i want play with mod i press play and then they told me out of memory
#1818 [17:29] <SlakViper> ??> ivangamerxdd mojang/email
#1819 [17:29] <Absol> ivangamerxdd: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1820 [17:29] <Absol> ivangamerxdd: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1821 [17:30] <SlakViper> themasterbower: does minecraft run ok with all mods turned off?
#1822 [17:30] <ivangamerxdd> alright guys thank you guys so much
#1823 [17:31] <themasterbower> no when i enter tht do but you wait 10 min then they told me youre game got crashed out of memory
#1824 [17:31] <themasterbower> how to fix it plz
#1825 [17:33] <themasterbower> slakviper what could i do
#1826 [17:33] <SlakViper> themasterbower: Forge/mods are not officially supported and I do not personally run them, so I cannot help with that. You may want to check for support options from the forge developers
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#1831 [17:34] <Grisha> hi, i just downloaded minecraft into this laptop now that my other one crashed... and i can log in
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#1835 [17:35] <Grisha> it is not letting me log in using my email address and is asking for the username...
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#1839 [17:36] <_Sammie> It says its not compatible with the computer
#1840 [17:37] <_Sammie> ?
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#1842 [17:37] <_Sammie> Hello?
#1843 [17:38] <_Sammie> It says this computer does not reach the minimum requirements for installing the software
#1844 [17:38] <SlakViper> _Sammie, lol.. sorry about I see the problem.. Your laptop shipped with 64-bit windows pre-installed.. the dell support site is only showing files for 32-bit windows.. Do you have an application on your machine called "Dell Updater"?
#1845 [17:38] <_Sammie> Yes
#1846 [17:38] <_Sammie> Dell update
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#1848 [17:39] <SlakViper> _Sammie: go ahead and run that and check for updates.. after that, open up windows update and make sure you are all up to date there as well.
#1849 [17:39] <_Sammie> Okay.
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#1853 [17:41] <_Sammie> When I click it , it has a loading button but won't do anything
#1854 [17:42] <jesus> lol
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#1856 [17:42] <_Sammie> What do I dooo
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#1858 [17:43] <Brandon_> Hi i purchased minecraft for the ps3 digitally, which included the game for ps vita. But when i go to download it to my ps vita, it is the trial and not the full game. I purchased the game on 5/31/15.
#1859 [17:43] <SlakViper> _Sammie, it sounds like your machine may have more serious issues that just MC not working.. you may want to check with dell support.. or #windows on freenode
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#1861 [17:44] <_Sammie> Would it be a virus?
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#1865 [17:46] <SlakViper> _Sammie, maybe/maybe not.. I have no way to tell at this point.. You may try a Virus Scan if you are worried though
#1866 [17:46] <_Sammie> What if I don't have a security scanner except for windows firewall and defender
#1867 [17:47] <Rikairchy> ??> _Sammie win/dxdiag
#1868 [17:47] <Absol> _Sammie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1869 [17:48] <SlakViper> Rikairchy: Here is _Sammies dxdiag from earlier http://paste.ubuntu.com/18739168/
#1870 [17:49] <SlakViper> Just needs an update to video drivers from what I can tell.. dell's site is acting up for me right now, and couldn't get him the proper link for them
#1871 [17:50] <Rikairchy> http://downloads.dell.com/FOLDER03501551M/2/Video_Driver_FPN66_WN32_20.19.15.4320_A02.EXE
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#1873 [17:50] <sayinman> Hey guys I want to ask a question as I feel I am stuck in a loop...
#1874 [17:51] <SlakViper> _Sammie try the download link that Rikairchy just sent you.
#1875 [17:51] <Rikairchy> sayinman, feel free to share
#1876 [17:51] <SlakViper> sayinman: Please ask your question
#1877 [17:51] <sayinman> I tried resetting my password, and I can't as I am not getting an email.
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#1880 [17:52] <Rikairchy> ??> sayinman account/missing-email
#1881 [17:52] <Rikairchy> ??> sayinman account/email-missing
#1882 [17:52] <Absol> sayinman: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1883 [17:52] <Absol> sayinman: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
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#1885 [17:53] <sayinman> Well to be honest my account is old, not made when it was sold off to Microsoft
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#1888 [17:53] <Rikairchy> you forget which email?
#1889 [17:53] <_Sammie_> I tried the video thing and it said the computer is unable to do it
#1890 [17:53] <sayinman> hotmail
#1891 [17:53] <sayinman> i know my hotmail
#1892 [17:54] <sayinman> i know my username
#1893 [17:54] <Rikairchy> _Sammie_, <Rikairchy> http://downloads.dell.com/FOLDER03501551M/2/Video_Driver_FPN66_WN32_20.19.15.4320_A02.EXE
#1894 [17:54] <sayinman> I do not know my pass
#1895 [17:54] <Rikairchy> what is your username?
#1896 [17:54] <shadow_slayer03> Pixel format not accelerated after Windows 10 update http://paste.ubuntu.com/18741092/
#1897 [17:54] <sayinman> tried to reset my pass
#1898 [17:54] <sayinman> to email
#1899 [17:54] <sayinman> as someone on here just said...
#1900 [17:54] <Rikairchy> shadow_slayer03, https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#1901 [17:54] <Rikairchy> download, install, then reboot.
#1902 [17:54] <sayinman> hotmail has a habbit of dropping the mails
#1903 [17:54] <Rikairchy> you have to reboot. it does not work unless you reboot.
#1904 [17:54] <Rikairchy> check your spam folder, sayinman
#1905 [17:55] <sayinman> nothing in spam folder
#1906 [17:55] <Rikairchy> what is your username?
#1907 [17:55] <sayinman> you looking at it
#1908 [17:56] <Rikairchy> already migrated.
#1909 [17:56] <Rikairchy> hm
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#1911 [17:56] <Rikairchy> I would just give it some time
#1912 [17:56] <Rikairchy> if you do not get it, you may have to contact Mojang
#1913 [17:56] <sayinman> ok, thanks
#1914 [17:57] <themasterbower> plz need help my game crash
#1915 [17:57] <sayinman> is there a way to contact mojang?
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#1919 [17:58] <Rikairchy> nope. not allowed
#1920 [17:58] <Rikairchy> /kidding
#1921 [17:58] <themasterbower> why when i enter an 1.10 forge to play the game do and when its go to modeloader the game crash i told me out of memory
#1922 [17:58] <Rikairchy> ??> themasterbower mods
#1923 [17:58] <Absol> themasterbower: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1924 [17:58] <Absol> themasterbower: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1925 [17:59] <themasterbower> yes mods
#1926 [17:59] <sayinman> Rika
#1927 [17:59] <sayinman> is there a way to contact mojang direct?
#1928 [17:59] <Rikairchy> sec.
#1929 [17:59] <sayinman> thanks
#1930 [17:59] <Rikairchy> why does everyone
#1931 [17:59] <Rikairchy> i mean EVERYONE
#1932 [17:59] <Rikairchy> shorten my name to just those four
#1933 [17:59] <Rikairchy> why not three and go for Rik
#1934 [17:59] <themasterbower> wtf i am sad i can play for ever minecraft /cry
#1935 [17:59] <Rikairchy> or five and go for Rikai
#1936 [18:00] <Rikairchy> themasterbower, did you read what Absol said?
#1937 [18:00] <SlakViper> Rikairchy: i just use the first 3.. then hit tab :)
#1938 [18:00] <Rikairchy> SlakViper, oh well.
#1939 [18:00] <themasterbower> yea
#1940 [18:00] <sayinman> Sorry Rikairchy, sometimes habbit od using four letters
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#1944 [18:01] <themasterbower> can help plz
#1945 [18:02] * _Sammie [_Sammie@notlogged] has joined #minecrafthelp
#1946 [18:03] <_Sammie> It says I already have the newest Graphics
#1947 [18:03] <_Sammie> Helllooo
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#1949 [18:03] <_Sammie> It says I already have the newest Graphics
#1950 [18:04] <sayinman> Rikair, do you know the mojang contact?
#1951 [18:04] <SlakViper> ??> sayinman mojang/email
#1952 [18:04] <Absol> sayinman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1953 [18:04] <Absol> sayinman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1955 [18:07] <sayinman> thank you
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#1958 [18:09] <_Sammie> Absol
#1959 [18:09] <_Sammie> anyone
#1960 [18:09] <_Sammie> .-.
#1961 [18:09] <Katieeeeeee> My realm says something went wrong & I made it yesterday it's on iOS I'm getting frustrated with it
#1962 [18:09] <_Sammie> Hello for some reason my game keeps crashing and now at this crash I can't play at all it loads and nothing happens, what do I do? Here is my DxDiag http://paste.ubuntu.com/18739168/
#1963 [18:10] <_Sammie> I tried downloading a new video thingy but it says I have newer versions than the one you guys gave me
#1964 [18:10] <Katieeeeeee> It won't let me create a realm and I paid for it
#1965 [18:11] <_Sammie> Katieeeeeeee
#1966 [18:11] <Katieeeeeee> What?
#1967 [18:11] <_Sammie> Katieeeeeee hi
#1968 [18:12] <Katieeeeeee> Can someone help me please......
#1969 [18:13] <SlakViper> _Sammie Sorry, your issue is a bit beyond my technical knowledge at this point. I don't run windows on any on my machines, and haven't for many years now. hopefully someone else will come along soon and see your question.
#1970 [18:14] <SlakViper> Katieeeeeee: Please be patient. This is a community of volunteers who may be busy with other things and not actively watching this channel.. Someone will respond when they can.
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#1986 [18:38] <Rikairchy> welp.
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#1993 [19:00] <Darkry> Simplemente intento instalar minecraft luego de completar la descarga de las texturas y todo eso me sale un error de formato de pixeles no acelerado?
#1994 [19:00] <Darkry> http://paste.ubuntu.com/18744865/
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#1996 [19:01] * kirby|gone is now known as mrkirby153
#1997 [19:01] <Liverloo> So if I change the email on an account to another will it send the old email an email
#1998 [19:04] <SlakViper> Liverloo: yes.. they send a verification message to the old address.
#1999 [19:04] <Liverloo> but if you request a change will it do the same
#2000 [19:05] <SlakViper> Liverloo: yes
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#2006 [19:10] <Myotoid> Minecraft wont run on my windows 10 computer. I checked too see if my graphic drivers are updated and i didn't have any updates. I installed Intel's auto updater and there's a file that wont install. Though i don't believe it had anything to do with Graphics
#2007 [19:10] <SlakViper> ??> Myotoid win/dxdiag
#2008 [19:10] <Absol> Myotoid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2009 [19:11] <Myotoid> http://paste.ubuntu.com/18745480/ Thats the Dxdiag and i followed those instructions. Which led me here
#2010 [19:14] <pider> piderman4000 i did the same
#2011 [19:14] <pider> I'm not sure what to do
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#2013 [19:16] <SlakViper> Myotoid: it looks like your system does not support windows 10, please consider downgrading
#2014 [19:16] <SlakViper> ??> Myotoid win/downgrade
#2015 [19:16] <Absol> Myotoid: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2017 [19:16] <Myotoid> Ill see to that now
#2018 [19:16] <Darkry> Yo también estoy por esa razón
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#2020 [19:17] <Myotoid> It isn't giving me the option to downgrade from windows 10.
#2021 [19:18] <SlakViper> Myotoid: Then most likely you will need to backup and re-install.
#2022 [19:19] <Myotoid> And after it should be fine using Windows 8?
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#2024 [19:21] <SlakViper> Myotoid: I'm not sure about that.. Dell doesn't have drivers for your system any newer than XP or Vista, Neither of which I would actually run. You can always try upgrading your video card as well.
#2025 [19:22] <youssef> fix the proplem
#2026 [19:22] <Myotoid> Alrighty , Thank you for your help
#2027 [19:22] <SlakViper> youssef: What is your issue?
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#2030 [19:26] <Bagel> Hello. I'm having a problem with a redstone build. What I'm trying to do is make it so an iron door is always open, but when you enter the room and press a pressure plate, the door will close and stay closed for as long as you are standing on the plate.
#2031 [19:26] <Bagel> I also made a video if anyone would like a visual of what I'm trying to do. Thanks
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#2037 [19:38] <Candy> The drivers as well as indivia are up to date, but I still can't download Minecraft.
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#2043 [19:41] <Candy> II have no idea what I am looking at means
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#2046 [19:47] <Bagel> Question about essentials: Anyway to use experience levels as a currency rather than experience points? So 20 Levels instead of writing 600 exp
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#2051 [19:57] <pider> is anyone here/
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#2053 [19:59] <pider> hello
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#2057 [20:03] <Justin> I have not been on my account in a while and i forgot my questions and i cant change them due to forgetting my email password
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#2059 [20:05] <pider> when I try to boot up minecraft it says "we're sorry, but it seems there was a erroe while trying to render
#2060 [20:05] <pider> aspects of the game"
#2061 [20:06] * jamessantos1589 [jamessantos1589@notlogged] has joined #minecrafthelp
#2062 [20:06] <pider> I went on the help site and did the dedix
#2063 [20:06] <pider> "dxdiag" thing but im not sure that did anyting
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#2068 [20:07] <pider> this is the dxidag thing i did http://paste.ubuntu.com/18745495/
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#2070 [20:09] <vadim> vadim Minecraft crushes. It wants me to upgrade drives. I have saved the dxdiag info on the ubantu website. The URL is http://paste.ubuntu.com/18748598/
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#2072 [20:09] <vadim> Can somebody explain what needs to be done?
#2073 [20:10] <liam_> Hi, I recently updated to the fantastic windows 10 and all of my saved passwords got wiped and I tried to login to my mineraft and it wouldnt work. I tried every password it couldve been but none of them work. I know the email is correct for sure but whenever i try to reset it i never receive an email? Someone help. I dont want to pay another 25$ on the game.
#2074 [20:10] * _Sideral_ [_Sideral_@notlogged] has joined #minecrafthelp
#2075 [20:11] <SlakViper> ??> liam_ account/email-missing
#2076 [20:11] <Absol> liam_: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2077 [20:11] <Absol> liam_: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#2078 [20:11] <liam_> I use yahoo @Absol
#2079 [20:12] <SlakViper> liam_ check your spam folder
#2080 [20:13] * arielacom [arielacom@notlogged] has joined #minecrafthelp
#2081 [20:13] <liam_> I checked it, refreshed it, had the email resent, refreshed again... Nothing. @SlakViper
#2082 [20:13] <liam_> Even spam and all the other folders @SlakViper
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#2085 [20:15] <SlakViper> ??> liam_ mojang/email
#2086 [20:15] <Absol> liam_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2087 [20:15] <Absol> liam_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2091 [20:16] <liam_> I already sent an E-Mail, filling out the requirements fully, and i still havent gotten a respond within a 2-3 week timespan @Absol
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#2093 [20:23] <liam_> Can someone just look up my username ( xDHappyWafflez
#2094 [20:23] <liam_> and check what email is tied to it
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#2096 [20:26] <liam_> Hi, I recently updated to the fantastic windows 10 and all of my saved passwords got wiped and I tried to login to my mineraft and it wouldnt work. I tried every password it couldve been but none of them work. I know the email is correct for sure but whenever i try to reset it i never receive an email? Someone help. I dont want to pay another 25$ on the game.
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#2098 [20:28] <vadim> I need help with a series of Minecraft crashes. It wants me to upgrade drivers, but I’m having trouble fixing the problem. I have saved the dxdiag info on the ubantu website. Can somebody explain what needs to be done? The URL is http://paste.ubuntu.com/18748598/
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#2101 [20:33] <SlakViper> vadim: It seems taht you are using Windows10 on an unsupported computer. Please consider downgrading your OS
#2102 [20:33] <SlakViper> ??> vadim win/downgrade
#2103 [20:33] <Absol> vadim: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2114 [20:41] <vadim> I do not understand the need to downgrade the OS. My son uses W10 and plays Minecraft just fine. Are there any other ways to save the problem.
#2115 [20:42] <bum> my minecraft pixel format is not up to date but when i tried to update it it doesnt work
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#2117 [20:43] <SlakViper> vadim: The laptop you are on does not have compatible video drivers for windows 10, the one your son plays on probably does. Your laptop is old enough that the vendor does not support Windows10
#2118 [20:43] <SlakViper> ??> bum win/dxdiag
#2119 [20:43] <Absol> bum: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2121 [20:45] <bum> did u need the dxdiag?
#2122 [20:45] <vadim> But I am using W10 for all other programs - no problems. So, what should I do to install compatible vdeo drivers?
#2123 [20:45] <bum> i just got confused
#2124 [20:45] <SlakViper> bum: yes.. please paste it to a service like http://paste.ubuntu.com and put the link here
#2125 [20:46] <bum> http://paste.ubuntu.com/18751081/
#2126 [20:46] <vadim> SlakViper: But I am using W10 for all other programs - no problems. So, what should I do to install compatible vdeo drivers?
#2127 [20:47] <SlakViper> vadim: Your laptop does NOT support Windows 10. Yes your other programs MAY work, but Minecraft requires certain features that your video driver doesn't support. You cannot install any newer drivers than the ones you have. The only options left to you are downgrading your OS, or there is the Minecraft for Windows 10 Beta that uses less resources and may work.
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#2130 [20:49] <vadim> Alright, thank you!
#2131 [20:50] <darrelnye> hello?
#2132 [20:50] <SlakViper> bum: It looks like you have the same issue. The latest OS your laptop is compatible with is Windows 7 please consider downgrading OR upgrading your video card.
#2133 [20:50] <SlakViper> ??> bum win/downgrade
#2134 [20:50] <Absol> bum: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2135 [20:51] <darrelnye> me
#2136 [20:51] <darrelnye> t/
#2137 [20:51] <SlakViper> darrelnye: Hello. If you have a question, just ask it, someone will respond when they can.
#2138 [20:53] <darrelnye> on my minecraft i cant play servers it says java.lang.nullpinterexception: group everytime i try to go in one
#2139 [20:53] <darrelnye> and everytime i try to go into singleplayer it crashes
#2140 [20:54] <darrelnye> i dont know how to fix it
#2141 [20:54] <SlakViper> ??> darrelnye win/dxdiag
#2142 [20:54] <Absol> darrelnye: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2143 [20:54] <darrelnye> ok
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#2145 [21:01] <darrelnye> shold i post it to here or the website that it says
#2146 [21:02] <darrelnye> sould i mean
#2147 [21:02] <darrelnye> should
#2148 [21:03] <SlakViper> here please
#2149 [21:04] <darrelnye> <?xml version="1.0"?> -<DxDiag> -<SystemInformation> <Time>7/7/2016, 20:55:14</Time> <MachineName>NAVYVETPC</MachineName> <OperatingSystem>Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.130913-2141)</OperatingSystem> <Language>English (Regional Setting: English)</Language> <SystemManufacturer>Hewlett-Packard</SystemManufacturer> <SystemModel>500-054</SystemModel> <BIOS>80.32</BIOS> <Processor>AMD A8-55
#2150 [21:05] <SlakViper> darrelnye: sorry.. please post it to the http://paste.ubuntu.com site and the past the link here.. should have been more specific, sorry.
#2151 [21:05] <darrelnye> its ok
#2152 [21:07] <darrelnye> i clicked paste and its at the same website nothing happend
#2153 [21:07] <darrelnye> is that supposed to happen
#2154 [21:09] <SlakViper> there should be a link that looks like http://paste.ubuntu.com/18751081/ << your numbers will be different.
#2155 [21:10] <darrelnye> do i paste the top stuff on that is on that link
#2156 [21:12] <SlakViper> ??> darrelnye win/dxdiag
#2157 [21:12] <Absol> darrelnye: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2158 [21:12] <SlakViper> At the very bottom there is a picture of the address bar.. copy that link and paste it here
#2159 [21:15] <darrelnye> im sorry im getting confused
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#2163 [21:18] <SlakViper> darrelnye: in the address bar, at the top of your web browser.. what does it say there? can you copy/paste that information here?
#2164 [21:18] <SneakyBaby> http://minecraftirc.net/minecrafthelp/landing/
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#2167 [21:19] <SneakyBaby> Minecraft is not able to open, I have uninstalled it and deleted everything so maybe you could run me through the best way to install it
#2168 [21:20] <dongk99> are servers allowed to put a "priority" on players who joined before certain dates?
#2169 [21:20] <dongk99> (they are not paying for the priority queue)
#2170 [21:20] <SlakViper> ??> SneakyBaby win/dxdiag
#2171 [21:20] <Absol> SneakyBaby: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2173 [21:20] <SneakyBaby> SlakViper, what?
#2174 [21:21] <SlakViper> SneakyBaby: follow the directions that Absol just sent you..
#2175 [21:21] <SneakyBaby> K, thanks, ill tell you if it works
#2176 [21:22] <CAdolfan> Hi. I'm unable to log into the msi installer "Sorry we couldn't connect to our servers. I'm able to log in with the alternative download minecraft.exe. when I a create a world it crashes. # 1 I've already turned off the firewall and uninstalled the antivirus.#2 I've already uninstalled MC and Java and reinstall MSI installer but I still could not log into MC. Here's the crash report http://paste.ubuntu.com/18753393/
#2177 [21:23] <darrelnye> it it says paste.ubuntu.com/18753739/
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#2179 [21:25] <SneakyBaby> Okay, so like I said... I am not able to open minecraft (when installed) Should I install it before I get all the information from that page?
#2180 [21:25] <SneakyBaby> http://paste.ubuntu.com/18753988/
#2181 [21:25] <SneakyBaby> Because I uninstalled MC
#2182 [21:26] <pelacey12> hey, i just got a new laptop and im trying to install minecraft. I have the MInecraft Icon but it says i have a pixel problem. What do i do?
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#2187 [21:31] <CAdolfan> can anyone help?
#2188 [21:31] * darrelnye [darrelnye@notlogged] has joined #minecrafthelp
#2189 [21:31] <SneakyBaby> Cadolfan, DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#2190 [21:31] <SneakyBaby> it sais that when u join
#2191 [21:31] <SneakyBaby> <3
#2192 [21:32] <CAdolfan> i understand but i see people leaving. it would be nice if someone acknowledged you and said we'll be with you in a moment.
#2193 [21:33] <SneakyBaby> just be patient
#2194 [21:33] <SneakyBaby> you really want them waisting their time to say hold on
#2195 [21:33] <SneakyBaby> when they could be dealing with your issue
#2196 [21:33] <SneakyBaby> but thats totally up to you
#2197 [21:33] <SneakyBaby> :)
#2198 [21:33] <Andrio> Unfortunately that's not worth the risk.
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#2200 [21:34] <SlakViper> CAdolfan: I am the only one here helping people at the moment.. I do have a family/life that is eating my attention as it is dinner time here... Please be patient.
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#2202 [21:34] <SneakyBaby> so productive! :)
#2203 [21:35] <Dmmrekc> When i try to connect to a LAN server through Minecraft Windows 10 edition it says i need to authenticate Xbox live account how do i do this?
#2204 [21:35] * darrelnye [darrelnye@notlogged] has joined #minecrafthelp
#2205 [21:36] <CAdolfan> i appreciate that. i wasn't suggesting you weren't busy.
#2206 [21:36] <CAdolfan> i appreciate that. i wasn't suggesting you weren't busy.
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#2209 [21:36] <SneakyBaby> Cadolfan, just let him do his thing
#2210 [21:36] <SneakyBaby> so we can all get on with our lives
#2211 [21:36] <Dmmrekc> When i try to connect to a LAN server through Minecraft Windows 10 edition it says i need to authenticate Xbox TO live account how do i do this?
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#2215 [21:37] <killerbigmacs> When i try to connect to a LAN server through Minecraft Windows 10 edition it says i need to authenticate to Xbox live account how do i do this?
#2216 [21:37] <SlakViper> SneakyBaby: I found a driver for your videocard here: https://www2.ati.com/drivers/amd-catalyst-15.7.1-with-dotnet45-win8.1-64bit.exe please try installing it first, then install MC and see if it works.
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#2219 [21:38] <Andrio> CAdolfan, what security software do you have?
#2220 [21:38] <SlakViper> killerbigmacs: do you have an xbox app in your all programs list? if so, bring it up and log in to that first.. then try MC again
#2221 [21:38] <SneakyBaby> It sais Download not complete
#2222 [21:38] <SneakyBaby> should it say that?
#2223 [21:38] <CAdolfan> no security software
#2224 [21:39] * riddik8869 [riddik8869@notlogged] has joined #minecrafthelp
#2225 [21:39] <SlakViper> SneakyBaby: no.. It should say Download Complete! then you can open it
#2226 [21:39] <SneakyBaby> doesnt say that
#2227 [21:39] <SlakViper> SneakyBaby: try it again.
#2228 [21:39] <SneakyBaby> Drivers + Support > Download Download Not Complete ​Review the guide below for solutions to download your file We’re sorry, but we were unable to complete your download. There could be several reasons for this: You were linked to this download from a site outside of AMD.com Since we do not allow downloads through sites outside of AMD.com, please download your file directly from our site. We want to make sure you have the right driver for your
#2229 [21:40] <Andrio> really... no AVG, McAfee, Norton/Symantec, Avast, Microsoft Security Essentials, Avira etc. products?
#2230 [21:40] <SneakyBaby> keeps saying the same thing
#2231 [21:40] <Andrio> CAdolfan, really... no AVG, McAfee, Norton/Symantec, Avast, Microsoft Security Essentials, Avira etc. products?
#2232 [21:40] <SlakViper> SneakyBaby: ok.. one sec
#2233 [21:40] <riddik8869> having problems purchasing the game any reason why all my info is correct and still says error credit card incorrect
#2234 [21:40] <CAdolfan> nope
#2235 [21:40] <SneakyBaby> ridd, thats most likely ur fault
#2236 [21:40] <riddik8869> and how much is the game plus tax
#2237 [21:40] <SneakyBaby> not saying anything for sure, but i dont think thats an issue with minecraft
#2238 [21:40] <SneakyBaby> no tax
#2239 [21:41] <SneakyBaby> dont think
#2240 [21:41] <SlakViper> SneakyBaby: go to this page: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+8.1+-+64 and click the first download button near th e bottom.. the one that says: Catalyst Software Suite
#2241 [21:41] <SneakyBaby> depends on where u live
#2242 [21:41] <killerbigmacs> SlakViper: I tried that and i still have the same problem. I also tried to launch the game through the xbox app
#2243 [21:41] <SneakyBaby> then what?
#2244 [21:41] <SneakyBaby> then download MC
#2245 [21:41] <darrelnye> whenever i try and join a minecraft server it says java.lang.NullPointerEception: group
#2246 [21:41] <Andrio> CAdolfan, malware may also be causing your problem.
#2247 [21:41] <Andrio> ??> CAdolfan tools/HJT
#2248 [21:41] <Absol> CAdolfan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2249 [21:41] <Absol> CAdolfan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2250 [21:41] <SneakyBaby> darrelyne, prob just restart MC
#2251 [21:41] <SneakyBaby> i hhave that all the timoe
#2252 [21:41] <SneakyBaby> thats wut i do
#2253 [21:41] <Andrio> Maybe just try again...
#2254 [21:42] <SneakyBaby> SlakViper: Then What do I do?
#2255 [21:42] <SlakViper> SneakyBaby: yes, after you download and install the driver, try installing/playing minecraft again
#2256 [21:42] <SneakyBaby> ok
#2257 [21:42] <SlakViper> SneakyBaby: I highly recommend rebooting after you install the driver too.
#2258 [21:43] <darrelnye> iiit didnt work
#2259 [21:43] <darrelnye> ri uninstalled and installed it too
#2260 [21:43] <CAdolfan> http://paste.ubuntu.com/18755127/
#2261 [21:44] <SlakViper> darrelnye: Your PC has windows 10 on it, but the last supported operating system is Window 7, please consider downgrading your OS
#2262 [21:44] <Andrio> So you have Spybot: Search and Destroy
#2263 [21:44] <SlakViper> ??> darrelnye win/downgrade
#2264 [21:44] <Absol> darrelnye: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2265 [21:44] <Andrio> CAdolfan, also try removing Hamachi.
#2266 [21:44] <Andrio> hm
#2267 [21:44] <SneakyBaby> rebooting my PC?
#2268 [21:45] <Andrio> SlakViper, that's Windows 8.1.
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#2270 [21:45] <Andrio> darrelnye, what security software do you have?
#2271 [21:45] <darrelnye> does it say how long i have had windows 10
#2272 [21:45] <Andrio> Probably never.
#2273 [21:46] <Andrio> The free upgrade is still on offer though.
#2274 [21:46] <Andrio> I think.
#2275 [21:47] <CAdolfan> Uninstalled Hamachi. Still crashed.
#2276 [21:47] <Andrio> CAdolfan, I'd try restarting the computer also.
#2277 [21:48] <CAdolfan> k be back
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#2288 [21:56] <lucky5> how did it happen ?
#2289 [21:57] <lucky5> why did it happen ?
#2290 [21:57] <lucky5> who did it ?
#2291 [21:57] <lucky5> what should i do?
#2292 [21:57] <SoulTaker> everytime i try and join a minecraft server it just says java.lang.NullPointerException: group
#2293 [21:57] <Andrio> What did they do?
#2294 [21:58] * CAdolfan [CAdolfan@notlogged] has joined #minecrafthelp
#2295 [21:58] <lucky5> why?
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#2297 [21:58] <CAdolfan> Uninstalled Hamachi and it still crashed
#2298 [21:59] <lucky5> can sombody awnser my qeustions on how my minecrafts not working
#2299 [22:00] <lucky5> for crying out loud
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#2301 [22:00] <Andrio> Mhm
#2302 [22:00] <lucky5> grrrrrrrrrrrrrrrrrrrrrrrrrrrrr! i hate this
#2303 [22:00] <Andrio> What happens when you try to start it?
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#2305 [22:01] <ljbowman_> just downloaded minecraft and it continues to crashwith error message "lack of updated graphics driver"
#2306 [22:01] <Andrio> ??> ljbowman_ win/DXDiag
#2307 [22:01] <Absol> ljbowman_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2308 [22:02] <ljbowman_> tried the diagnostic text file and it has brought me here
#2309 [22:04] <SoulTaker> everytime i try and join a minecraft server it just says java.lang.NullPointerException: group
#2310 [22:05] <Andrio> ljbowman_, show me the link to that file
#2311 [22:07] <ljbowman_> http://paste.ubuntu.com/18755781/
#2312 [22:08] <Andrio> ljbowman_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2313 [22:09] <ljbowman_> thanks
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#2316 [22:11] <leavingfurball> I
#2317 [22:11] <CAdolfan> I was asked to reboot am i back in line?
#2318 [22:12] <Andrio> ...I don't see much of a line.
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#2320 [22:12] <SlakViper> Now serving #27
#2321 [22:12] <SneakyBaby> SlakViper, do I need to open the thing that I downloaded?
#2322 [22:12] <SneakyBaby> or just download MC and then restart my PC
#2323 [22:13] <CAdolfan> hahahaha
#2324 [22:13] <Andrio> oh
#2325 [22:13] <leavingfurball> After loading minecraft on my mac, I click on the icon and it gives me an error
#2326 [22:13] <SlakViper> SneakyBaby: yes.. open it and run it.. follow the directions it gives you to update your drivers.
#2327 [22:13] <SneakyBaby> ok
#2328 [22:15] <leavingfurball> Problem report for Minecraft states Minecraft quit unexpectedly...any suggestions? I'm new at this.
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#2330 [22:25] <nietotchka> hello??
#2331 [22:25] <CAdolfan> i love you all. i hope things aren't weird between us
#2332 [22:26] <nietotchka> i need help conneccting to minecraft
#2333 [22:26] <CAdolfan> nietotchka your gonna get it now
#2334 [22:26] <nietotchka> get what?
#2335 [22:27] <nietotchka> wait can i play now?
#2336 [22:28] <nietotchka> HELOOOO
#2337 [22:29] <nietotchka> why cant i play
#2338 [22:29] <nietotchka> it doesnt let me
#2339 [22:29] <nietotchka> ;'9
#2340 [22:29] <nietotchka> :'(
#2341 [22:29] <Andrio> hm... can you be more specific?
#2342 [22:30] <CAdolfan> i guess i'm getting passed over thanks.
#2343 [22:30] <nietotchka> well, it says that theres an error
#2344 [22:31] * Superchicken30 [Superchicken30@notlogged] has joined #minecrafthelp
#2345 [22:31] <Andrio> ._.
#2346 [22:31] <Andrio> CAdolfan, I guess no one is here right now who can help you.
#2347 [22:32] <nietotchka> ughghghghghghghg
#2348 [22:32] <nietotchka> this is sad
#2349 [22:32] <Andrio> mm
#2350 [22:32] <Andrio> ...what error?
#2351 [22:32] <nietotchka> it says to fix graphic driver
#2352 [22:33] <CAdolfan> yeah i was here before nietotchka
#2353 [22:33] <nietotchka> what/
#2354 [22:33] <Superchicken30> Same. I downloaded latest Java and did everything it suggested, but I still get the error
#2355 [22:33] <Andrio> ??> nietotchka win/DXDiag
#2356 [22:33] <Absol> nietotchka: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2357 [22:34] <Superchicken30> Yes I did all of that to no avail
#2358 [22:34] <Andrio> Superchicken30, follow Absol's instructions also
#2359 [22:34] <nietotchka> i also already did that
#2360 [22:34] <Andrio> nietotchka and Superchicken30, show me the link to your DXDiag report.
#2361 [22:35] <Superchicken30> http://paste.ubuntu.com/18757581/
#2362 [22:36] * CAdolfan [CAdolfan@notlogged] has quit. (Ping timeout: 195 seconds)
#2363 [22:37] <Andrio> ._.
#2364 [22:37] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.92 [Firefox 43.0.1/20151216175450])
#2365 [22:38] <Superchicken30> Did you get the DXDiag report?
#2366 [22:38] <nietotchka> http://paste.ubuntu.com/18757258/
#2367 [22:38] <nietotchka> there
#2368 [22:39] <Andrio> Superchicken30, install this driver: http://www.nvidia.com/download/driverResults.aspx/103904/en-us
#2369 [22:39] <Andrio> yeah
#2370 [22:39] <nietotchka> wait so whats wrong?
#2371 [22:40] * Haziel [Haziel@notlogged] has joined #minecrafthelp
#2372 [22:40] <Andrio> nietotchka, you're missing a driver for your APU
#2373 [22:40] <Haziel> hi, help me pls
#2374 [22:40] <Andrio> ??> nietotchka win/update
#2375 [22:40] <Absol> nietotchka: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2376 [22:41] <nietotchka> ok thank u
#2377 [22:41] <Haziel> my minecraft is closing when I walk into a server
#2378 [22:42] <Andrio> Haziel, is there a crash report?
#2379 [22:42] <Haziel> which page I put the mistakes of my minecraft for you to see?
#2380 [22:42] <Haziel> y
#2381 [22:43] * Speck_ [Speck_@notlogged] has joined #minecrafthelp
#2382 [22:43] <Andrio> ??> Haziel launcher/crash-log
#2383 [22:43] <Absol> Haziel: We need to see your crash log, which appears after a crash.
#2384 [22:43] <Absol> Haziel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2385 [22:43] * vitinhow12 [vitinhow12@notlogged] has joined #minecrafthelp
#2386 [22:44] <Haziel> http://paste.ubuntu.com/18758409/
#2387 [22:44] <Haziel> ok?
#2388 [22:44] <nietotchka> so after all the updates it should be working?
#2389 [22:45] <Haziel> See if Correct IS ... I really forgot How does the procedure .
#2390 [22:45] * Speck_ [Speck_@notlogged] has quit. (Client Quit)
#2391 [22:45] * Speck_ [Speck_@notlogged] has joined #minecrafthelp
#2392 [22:46] <Speck_> ayuda
#2393 [22:46] <Haziel> Try to talk to me without slang, because I am Brazilian, and I'm using google translator kkkk
#2394 [22:46] <Andrio> nietotchka, yes.
#2395 [22:46] <Speck_> Tengo un problema con mi minecraft que no me deja entrar me dice fix error algo asi
#2396 [22:47] <Haziel> Speck, vosotros no hablamos espanõl si?! Pero yo si, ellos no
#2397 [22:47] <Haziel> Hablas english
#2398 [22:47] <Speck_> no
#2399 [22:48] <Haziel> Google translator ok?
#2400 [22:48] <Speck_> ok
#2401 [22:48] <Haziel> Andrio help
#2402 [22:48] * nietotchka [nietotchka@notlogged] has quit. (Ping timeout: 195 seconds)
#2403 [22:48] * Superchicken30 [Superchicken30@notlogged] has joined #minecrafthelp
#2404 [22:48] * vitinhow12 [vitinhow12@notlogged] has quit. (Ping timeout: 195 seconds)
#2405 [22:48] <Haziel> Andrio http://paste.ubuntu.com/18758409/
#2406 [22:49] <Speck_> Haziel
#2407 [22:49] * LegitMonkey56 [LegitMonkey56@notlogged] has joined #minecrafthelp
#2408 [22:49] <Haziel> i
#2409 [22:50] <Haziel> ?
#2410 [22:50] <Haziel> speak
#2411 [22:50] <Speck_> que hago para arreglar mi minecraft?
#2412 [22:50] <LegitMonkey56> hello
#2413 [22:50] <LegitMonkey56> sorry it wasnt letting my type
#2414 [22:51] <Haziel> que no entienden chico español
#2415 [22:51] <Speck_> as I do to fix my minecraft ?
#2416 [22:51] <LegitMonkey56> ablas ingles?
#2417 [22:51] <LegitMonkey56> ???
#2418 [22:52] * LegitMonkey56 [LegitMonkey56@notlogged] has quit. (Client Quit)
#2419 [22:52] <Speck_> Estoy escribiendo en Ingles y se me escribe en español
#2420 [22:52] <Haziel> Andrio, Also help me pls
#2421 [22:52] * LegitMonkey56 [LegitMonkey56@notlogged] has joined #minecrafthelp
#2422 [22:52] <LegitMonkey56> hello
#2423 [22:52] <Speck_> Help
#2424 [22:52] <Haziel> my minecraft is closing when I walk into a server
#2425 [22:52] <LegitMonkey56> speck are you having the graphics card problem or no?
#2426 [22:53] * nietotchka [nietotchka@notlogged] has joined #minecrafthelp
#2427 [22:53] <Speck_> Yes LegitMonkey56
#2428 [22:54] <nietotchka> i still need help
#2429 [22:54] <LegitMonkey56> it says i have a update for my graphics card but when i went to http://hopper.minecraft.net/help/pixel-format-not-accelerated/ and to the nvida auto driver it says no update needed
#2430 [22:54] <LegitMonkey56> &3 test
#2431 [22:54] <Andrio> the colour code in Minecraft is actually §
#2432 [22:54] <Andrio> not &.
#2433 [22:54] <LegitMonkey56> §2 hm
#2434 [22:54] <Andrio> & is an Essentials thing.
#2435 [22:55] <LegitMonkey56> okay well can anybody help ?
#2436 [22:55] <Haziel> y minecraft is closing when I walk into a server Andrio
#2437 [22:55] <Andrio> Haziel, does it work without mods?
#2438 [22:55] <Andrio> ??> LegitMonkey56 win/DXDiag
#2439 [22:55] <Absol> LegitMonkey56: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2440 [22:55] <LegitMonkey56> i already did absol
#2441 [22:55] <LegitMonkey56> it told me
#2442 [22:56] <LegitMonkey56> it says i have a update for my graphics card but when i went to http://hopper.minecraft.net/help/pixel-format-not-accelerated/ and to the nvida auto driver it says no update needed
#2443 [22:56] <Speck_> I have problems with my minecraft does not let me tells me fix the problem HELP!
#2444 [22:57] <Andrio> hm
#2445 [22:57] <Haziel> as well without mods? Is no mods, it closes when entering a server, specifically hypixel
#2446 [22:57] <Haziel> http://paste.ubuntu.com/18759035/
#2447 [22:57] <LegitMonkey56> i have no mods i just downloaded mcraft on my new computer
#2448 [22:57] <Haziel> Atualy
#2449 [22:57] * nietotchka [nietotchka@notlogged] has quit. (Ping timeout: 195 seconds)
#2450 [22:57] <Speck_> I have problems with my minecraft does not let me tells me fix the problem
#2451 [22:57] <Haziel> updated*
#2452 [22:58] <LegitMonkey56> i already downloaded the latest version of java as well.
#2453 [22:58] <Speck_> I have problems with my minecraft does not let me tells me fix the problem Help!!!!!
#2454 [22:58] <LegitMonkey56> speck
#2455 [22:58] <Andrio> LegitMonkey56, I'm not sure what you did, but you shouldn't get that.
#2456 [22:59] <LegitMonkey56> Andrio do you think its because i have windows 10?
#2457 [22:59] <Andrio> Probably
#2458 [22:59] <LegitMonkey56> but its weird also because i have windows 10 on my old comp and it let me play]
#2459 [22:59] * nietotchka [nietotchka@notlogged] has joined #minecrafthelp
#2460 [22:59] <nietotchka> this thing isnt letting me even play minecraft
#2461 [22:59] <LegitMonkey56> Time: 7/7/16 8:49 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) a
#2462 [23:00] <mattym> LegitMonkey56, If you get the dxdiag like you were asked, it can be figured out quite quickly
#2463 [23:00] <nietotchka> -_-
#2464 [23:00] <Haziel> Andrio can help me friend?
#2465 [23:00] <Andrio> Haziel, do you use Evolve or a screen recorder?
#2466 [23:00] <LegitMonkey56> okay one minute
#2467 [23:00] <urielsalis> (or overlay)
#2468 [23:00] <Haziel> no
#2469 [23:00] <Andrio> I'm not sure what else causes that
#2470 [23:00] <Speck_> Help Andrio!!!
#2471 [23:01] <mattym> Its ig4dev
#2472 [23:01] <LegitMonkey56> http://paste.ubuntu.com/18759237/
#2473 [23:01] <Andrio> mm
#2474 [23:01] * Superchicken30 [Superchicken30@notlogged] has quit. (Ping timeout: 195 seconds)
#2475 [23:01] <LegitMonkey56> theres the dxdiag
#2476 [23:01] <Andrio> Speck_, what problems?
#2477 [23:01] <Haziel> I used the Razer Game Booster, but I do not know if it's exactly the problem, I think better reeniciar the computer and see if back to normal?
#2478 [23:01] <LegitMonkey56> http://paste.ubuntu.com/18759237/
#2479 [23:01] <LegitMonkey56> http://paste.ubuntu.com/18759237/
#2480 [23:01] <LegitMonkey56> http://paste.ubuntu.com/18759237/
#2481 [23:01] <nietotchka> http://paste.ubuntu.com/18757258/
#2482 [23:01] <Speck_> does not let me to minecraft
#2483 [23:01] <mattym> LegitMonkey56, Im pretty sure the graphics hardware you have is only supported up to Windows 7, and stop spamming
#2484 [23:02] <SlakViper> LegitMonkey56: Please be patient and post only one time. Our volunteers are working hard and will respond when they can.
#2485 [23:02] <Andrio> ._.
#2486 [23:02] <LegitMonkey56> how do i downgrade to windows 7?
#2487 [23:02] <Speck_> LegitMonkey56 pasa skype pls
#2488 [23:02] <Andrio> nietotchka, Windows Update didn't fix it?
#2489 [23:02] <LegitMonkey56> speck i dont have skype, sorry
#2490 [23:02] <mattym> LegitMonkey56, When did you update to Windows 10?
#2491 [23:03] <LegitMonkey56> i have no idea my dad did it for me a while back
#2492 [23:03] <mattym> LegitMonkey56, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2493 [23:03] <LegitMonkey56> i would say about in janurary or febuary
#2494 [23:03] <mattym> LegitMonkey56, If you dont see that option on yours, then you would need to reinstall whatever windows you had previously
#2495 [23:03] <nietotchka> it didnt even update it because it turned my laptop off
#2496 [23:04] <Andrio> Oh.
#2497 [23:04] <Andrio> Try again, then.
#2498 [23:05] <nietotchka> ok
#2499 [23:05] <mattym> Speck_, Did follow the instructions it gave you to fix the problem and do you have the link to your dxdiag it should have had you make?
#2500 [23:05] <Speck_> Help with java 7 before I walked the minecraft
#2501 [23:05] * Haziel [Haziel@notlogged] has quit. (Ping timeout: 195 seconds)
#2502 [23:05] <LegitMonkey56> well thanks for the help guys
#2503 [23:05] <LegitMonkey56> appreciate it
#2504 [23:05] <nietotchka> is it working
#2505 [23:06] <Speck_> Help with java 7 before I walked the minecraft
#2506 [23:06] <Speck_> HELP!
#2507 [23:07] * nietotchka_ [nietotchka_@notlogged] has joined #minecrafthelp
#2508 [23:08] <Andrio> mattym: Speck_, Did follow the instructions it gave you to fix the problem and do you have the link to your dxdiag it should have had you make?
#2509 [23:08] <nietotchka_> it keeps turning off my computer
#2510 [23:09] <Speck_> yes
#2511 [23:09] * nietotchka [nietotchka@notlogged] has quit. (Ping timeout: 195 seconds)
#2512 [23:09] <Speck_> skype share screen so help me ?
#2513 [23:09] * Haziel [Haziel@notlogged] has joined #minecrafthelp
#2514 [23:09] <Haziel> Andrio
#2515 [23:09] <Haziel> im back
#2516 [23:09] <Andrio> mm
#2517 [23:10] <Speck_> Haziel
#2518 [23:10] <Speck_> pasas skype¿?
#2519 [23:10] <Haziel> I restarted my computer, open my minecraft, entered a server and made mistake again, can you help me?
#2520 [23:10] <mattym> ??> Speck_ win/dxdiag
#2521 [23:10] <Absol> Speck_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2522 [23:10] <mattym> Speck_, You need to do the instructions in the link from Absol
#2523 [23:11] <mattym> Haziel, First you need to completely remove the mods you tried to install
#2524 [23:11] * hello [hello@notlogged] has joined #minecrafthelp
#2525 [23:11] <mattym> Haziel, Then see if you get the same crash
#2526 [23:11] <Haziel> ok
#2527 [23:12] <hello> Hi. I just want to ask how long it takes for a password reset email to show up. It's been 2 hours since I requested for one but it hasn't shown up yet. Thanks
#2528 [23:12] <hello> This is for my Mojang account
#2529 [23:12] <nietotchka_> it didnt even update it because it turned my laptop off, is it going to conitnue doing this??
#2530 [23:12] * MoHmEd [MoHmEd@notlogged] has joined #minecrafthelp
#2531 [23:12] * Clayton [Clayton@notlogged] has joined #minecrafthelp
#2532 [23:13] <mattym> nietotchka_, Is it restarting your computer in order to finish an install?
#2533 [23:13] <mattym> nietotchka_, Make sure you run the Windows Update till it no longer shows any new or pending updates
#2534 [23:13] <Clayton> Hi, I have a problem. When I open minecraft and press play it loads succesfully, i go onto a server and about 30 seconds later it says java se binary has stopped working
#2535 [23:14] <Haziel> mattym, You can send me the site where it shows the error that is appearing?
#2536 [23:14] <nietotchka_> i know i do, but it just restarts
#2537 [23:14] <Speck_> http://paste.ubuntu.com/18759896/
#2538 [23:14] <mattym> ??> Haziel paste
#2539 [23:14] <Absol> Haziel: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2540 [23:14] <Haziel> ty
#2541 [23:15] <Haziel> http://paste.ubuntu.com/18759956/
#2542 [23:15] <Haziel> http://paste.ubuntu.com/18759956/
#2543 [23:15] <Speck_> http://paste.ubuntu.com/18759896/
#2544 [23:15] <mattym> Speck_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2545 [23:15] <mattym> Haziel, I said completely uninstall any mods you used
#2546 [23:15] <mattym> ??> Haziel win/reinst
#2547 [23:15] <SlakViper> ??> hello account/email-missing
#2548 [23:15] <Absol> Haziel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2549 [23:15] <Absol> hello: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2550 [23:15] <Absol> Haziel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2551 [23:15] * Caroliss [Caroliss@notlogged] has joined #minecrafthelp
#2552 [23:15] <Absol> hello: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#2553 [23:15] <Haziel> I will try to get on another server, and enter the single player ok?
#2554 [23:15] <mattym> Haziel, Do the instructions Absol sent you
#2555 [23:15] <nietotchka_> -[]
#2556 [23:15] * MoHmEd [MoHmEd@notlogged] has quit. (Client Quit)
#2557 [23:16] <Caroliss> hello
#2558 [23:16] <Speck_> I can go back to windows 7 ?
#2559 [23:16] <mattym> Speck_, Whatever your computer had before the update
#2560 [23:16] <Clayton> Hi, I have a problem. When I open minecraft and press play it loads succesfully, i go onto a server and about 30 seconds later it says java se binary has stopped working
#2561 [23:17] <mattym> Clayton, Does it just give you an error window with the java warning or a full crash report?
#2562 [23:17] <Speck_> I can go back to windows 7 ?
#2563 [23:17] <Haziel> Man, he's asking me to uninstall any mod that I installed, but has a problem, I do not mod any, I just format my computer (windows seven) downloaded minecraft (original) and entered in single player, and played normally .
#2564 [23:17] <Clayton> just a java warning
#2565 [23:17] <Haziel> ok?
#2566 [23:17] <nietotchka_> so am i going to be able to play minecraft?? because its not letting me
#2567 [23:17] <Clayton> would you like me to give u a dxdiag?
#2568 [23:17] <Caroliss> help me
#2569 [23:17] <mattym> ??> Clayton win/reinst
#2570 [23:17] <Absol> Clayton: You may need to reinstall the locally installed files that Minecraft puts into place.
#2571 [23:17] <Absol> Clayton: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2572 [23:17] <Speck_> I can go back to windows 7 ?
#2573 [23:17] <mattym> Clayton, Try the info from Absol first
#2574 [23:18] <Andrio> Haziel, your log shows that there are mods
#2575 [23:18] <Clayton> Ok, thankyou i will let you know what happens :)
#2576 [23:18] <mattym> Haziel, The error log still shows mods, or mods trying and failing to work
#2577 [23:18] <mattym> Haziel, Do the instructions you were given to completely remove them, or we will not provide any further help
#2578 [23:18] <Haziel> so how can I remove these "mods"
#2579 [23:18] <mattym> ??> Haziel win/reinst
#2580 [23:18] <Absol> Haziel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2581 [23:18] <Speck_> I can go back to windows 7 ?
#2582 [23:18] <Absol> Haziel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2583 [23:18] <mattym> Haziel, Do the instructions from Absol
#2584 [23:19] <mattym> Speck_, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2585 [23:19] <Clayton> So would you like me to delete everything in the .minecraft folder apart from the saves folder?
#2586 [23:19] <mattym> Clayton, Yes, then restart the game, it will download a fresh copy of it all, and then see if you run into the same error
#2587 [23:19] <Clayton> Ok thankyou
#2588 [23:20] <Haziel> ok, I will do that, thank you for your patience
#2589 [23:20] <Speck_> thanks for the friends help
#2590 [23:21] <nietotchka_> am i going to be able to play??
#2591 [23:21] <nietotchka_> it just turns off my laptop
#2592 [23:21] <nietotchka_> :(
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#2595 [23:22] <Speck_> Thanks for the help
#2596 [23:22] <mattym> nietotchka_, If you cant get the graphics driver via Windows Update, you will need to consider downgrading Windows or using a different computer
#2597 [23:22] * Caroliss [Caroliss@notlogged] has quit. (Quit: Web client closed)
#2598 [23:22] <Speck_> Thanks for the help
#2599 [23:22] <Speck_> Thanks for the help
#2600 [23:22] <Speck_> Thanks for the help
#2601 [23:22] <Speck_> Thanks for the help
#2602 [23:22] * Absol kicked Speck_ from #minecrafthelp (Reason: peck_ :Stop spamming)
#2603 [23:22] <mattym> nietotchka_, Your hardware is no longer supported directly from its manufacturer
#2604 [23:23] <Clayton> Can I just delete minecraft and install it again because i don't really care about my worlds being deleted
#2605 [23:23] * Haziel [Haziel@notlogged] has quit. (Ping timeout: 195 seconds)
#2606 [23:24] <Clayton> And its easier
#2607 [23:24] * nietotchka [nietotchka@notlogged] has joined #minecrafthelp
#2608 [23:25] <nietotchka> :'(
#2609 [23:25] * nietotchka_ [nietotchka_@notlogged] has quit. (Ping timeout: 195 seconds)
#2610 [23:25] <nietotchka> HELOOOO
#2611 [23:25] <mattym> Clayton, No, the thing you download and install is only the launcher not the game itself
#2612 [23:25] <Clayton> Oh ok
#2613 [23:25] * nietotchka [nietotchka@notlogged] has quit. (Client Quit)
#2614 [23:25] <mattym> Clayton, Deleting the stuff in that folder forces the launcher to redownload the actual game files
#2615 [23:25] <Clayton> oh i understand now
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#2621 [23:52] <Immortal_> Hi. So I tried logging into my mojang account just now, and it said that I had an invalid email/password. So I reset my password, but when I put in the password I changed it to, it still said it was incorrect. And I use my email on it that I use on everything, so it's not wrong.
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#2623 [23:53] <SoulTaker> everytime i try to go on a server it says java.lang.NullPointerException: group and wont let me play
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