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#11 [00:11] <renzo> ??
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#14 [00:12] <renzo> Como soluciono el Problema de Minecraft
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#17 [00:16] <calla> when i try to play my minecraft, it always crashes whether i have a mod or not and it says i need to update my pixel drivers but when i do, it still says that
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#23 [00:32] <hellla> how to uninstall nvidia drivers? http://paste.ubuntu.com/18950243/
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#25 [00:33] * linuxdaemon is now known as opinion
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#27 [00:33] <xola> uninstall?
#28 [00:33] <hellla> yeah
#29 [00:34] * A_D is now known as linuxdaemon
#30 [00:34] <xola> ??> hellla gpu/nvidia/uninstall
#31 [00:34] <Absol> hellla: Instructions for removing your NVIDIA GPU drivers can be found at http://www.nvidia.com/object/IO_13955.html
#32 [00:34] * linuxdaemon is now known as A_D
#33 [00:34] <hellla> thanks
#34 [00:35] * opinion is now known as linuxdaemon
#35 [00:36] <urielsalis> Wait
#36 [00:36] <xola> Product not tested for Windows 10 upgrade
#37 [00:36] <xola> Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.
#38 [00:36] <urielsalis> hellla, you shouldnt uninstall gpu drivers unless you are told explicitily
#39 [00:36] <xola> that old computer isn't going to handle windows 10
#40 [00:37] <xola> I see XP and vista
#41 [00:38] <urielsalis> say downgrade, not factoid that might mess up things
#42 [00:38] <xola> did vista even allow win10 upgrades?
#43 [00:38] <xola> his system only had xp and vista supprted
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#49 [00:52] <etwrtwtrw> Hi!
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#66 [01:57] <kingxandro> hellow
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#68 [01:58] <kingxandro> i need my MINECRAFT NOW
#69 [01:58] <kingxandro> I WANT IT NOW
#70 [02:00] <kaylavania> why when everytime i join a server it says "internal exception: java.lang.NullPointerException" can someone help me ?? anyone know about this????
#71 [02:02] <kaylavania> please help meee i want to play
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#77 [02:05] <Andrio> 'I want it now! *throws TV out the window*'
#78 [02:09] <Chromaryu> Lol
#79 [02:09] <Chromaryu> 'I want it now! *asks father*'
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#100 [02:53] <LordOfGoatsxD> Hey my minecraft keeps closing because of java
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#106 [02:54] <Saskia> hi
#107 [02:55] <LordOfGoatsxD> Hi
#108 [02:55] <urielsalis> LordOfGoatsxD, we need more info than that
#109 [02:55] <urielsalis> hi Saskia
#110 [02:55] <Saskia> i'm having trouble getting on to mineraft
#111 [02:55] <urielsalis> Saskia, what happens when you try?
#112 [02:55] * SackyWack2141 [SackyWack2141@notlogged] has joined #minecrafthelp
#113 [02:55] <Saskia> ti'm sorry i have to go bye
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#115 [02:57] <SackyWack2141> Hey guys I need help. My nephews minecraft is asking me to update my GPU drivers. I have a GTX 970 and the drivers are updated. Still hasn't solved the issue
#116 [02:57] <urielsalis> SackyWack2141, you have the dxdiag?
#117 [02:59] <SackyWack2141> yeah i have the dxdiag
#118 [02:59] <SackyWack2141> http://paste.ubuntu.com/18958416/
#119 [02:59] <urielsalis> SackyWack2141, download and install http://www.nvidia.com/Download/driverResults.aspx/104726/en-us
#120 [03:00] <SackyWack2141> i already have
#121 [03:00] <SackyWack2141> it's up to date
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#124 [03:03] <Alex_vincent> its say fix the problem. I just upgraedat to windows 10 im from sweden
#125 [03:04] <urielsalis> SackyWack2141, can you try with that again?
#126 [03:04] <urielsalis> Alex_vincent, you have a dxdiag?
#127 [03:04] <Alex_vincent> yes
#128 [03:04] <urielsalis> Alex_vincent, can you give me the link?
#129 [03:04] <Alex_vincent> http://paste.ubuntu.com/18958513/
#130 [03:04] <urielsalis> Alex_vincent, we need the full dxdiag
#131 [03:04] <Alex_vincent> here it is
#132 [03:05] <SackyWack2141> Urielsalis, It's still the same. It says "fix the problem"
#133 [03:05] <urielsalis> SackyWack2141, you installed that and restarted your pc?
#134 [03:05] <SackyWack2141> my drivers are usually always up to date. The Geforce experiences updates them automatically for me
#135 [03:05] <SackyWack2141> yes
#136 [03:06] <urielsalis> SackyWack2141, I didnt see you leave here
#137 [03:06] <Alex_vincent> ------------------ System Information ------------------ Time of this report: 7/10/2016, 10:00:00 Machine name: ALEX-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: Swedish (Regional Setting: Swedish) System Manufacturer: Dell Inc. System Model: Latitude E6410 BIOS:
#138 [03:06] <SackyWack2141> It was installed on wednesday
#139 [03:06] <SackyWack2141> same driver number you sent me
#140 [03:06] <urielsalis> Alex_vincent, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#141 [03:07] <Alex_vincent> http://paste.ubuntu.com/18959022/
#142 [03:07] <Alex_vincent> now
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#144 [03:08] <SackyWack2141> urielsalis, hey it was installed on wednesday. The link you sent me is already the same version installed
#145 [03:08] <urielsalis> Alex_vincent, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#146 [03:08] <urielsalis> Alex_vincent, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#147 [03:08] <urielsalis> SackyWack2141, I know, trying to find clues in the dxdiag
#148 [03:09] <SackyWack2141> thanks
#149 [03:10] <urielsalis> SackyWack2141, you disabled the integrated gpu? Maybe minecraft is trying to use it and thats not updated
#150 [03:11] <urielsalis> SackyWack2141, just in case(and if you dont want to reboot to the bios to disable it right now) you can install https://downloadcenter.intel.com/es/download/26079/Controlador-de-Gr-ficos-de-Intel-para-Windows-10-15-40-la-4-generaci-n-?product=81496
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#152 [03:12] <Sas> hi, i'm having problems with minecraft
#153 [03:12] <urielsalis> Sas, what problems?
#154 [03:12] <Sas> well when i press play on minecraft it says the game has crashed
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#156 [03:13] <Sas> and i have no idea what to do!
#157 [03:13] <urielsalis> Sas, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#161 [03:14] <SackyWack2141> urielsalis, thanks i'll try it out. However I'm not sure why that was the problem because I never changed those sort of preferences before.
#162 [03:16] <SackyWack2141> I don't even know how to disable the intergrated graphics and if it was already disabled before and minecraft was working then. Is there a way to tell minecraft to use the graphics card and not the intergrated graphics?
#163 [03:17] <SackyWack2141> urielsalis, If your solution doesn't fix it I think i'll try reverting back to an older Nvidia driver. because I realised it started when the new GPU driver came out
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#166 [03:35] <SackyWack2141> urielsalis, the link that you sent me to install says that I'm unable to install it
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#175 [03:53] <MoWa> game doesn't run. After a few secs it stops:
#176 [03:53] <MoWa> Completely ignored arguments: [--nativeLauncherVersion, 307] [10:46:49] [Client thread/INFO]: Setting user: MoHD7 [10:46:52] [Client thread/WARN]: Skipping bad option: lastServer: [10:46:52] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:46:53] [Client thread/INFO]: Reloading ResourceManager: Default [10:47:38] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:47:39] [Thread-5/INFO]: Initializing LWJGL OpenAL [10:47:39
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#180 [04:00] <JesseKerkhof> helo
#181 [04:00] <JesseKerkhof> hello
#182 [04:00] <JesseKerkhof> i cant open my minecraft
#183 [04:00] <JesseKerkhof> fuck this
#184 [04:00] <Absol> JesseKerkhof: Please keep it civil
#185 [04:00] <JesseKerkhof> gg
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#192 [04:23] <adleathermanemt> Currently having an issue when attempting to play Minecraft after downloading, where it says there is and issue with a file that was not downloaded.
#193 [04:24] <adleathermanemt> this is the error...Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\User22\AppData\Roaming\.minecraft\versions\1.9.4\1.9.4-natives-687631458123\lwjgl64.dll: Access is denied at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847) at java.lang.Runtime.loadLibrary0(Runtime.java:870)
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#199 [04:29] <Lilly> hi, i'm having trouble with getting on to mineraft
#200 [04:30] <Lilly> hello?
#201 [04:30] <Lilly> ugh!
#202 [04:30] <Lilly> anyone there?
#203 [04:31] <Lilly> omg
#204 [04:31] <Lilly> anyone there!!!!!!!!!!!!!!!!!!!!!!
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#206 [04:31] <Lilly> oh hi
#207 [04:31] <LordOfGoatsxD> Hi
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#209 [04:32] <Lilly> anyway as i was saying when i go on the launcher i press play and it says the game has crashed
#210 [04:33] <Lilly> so what do i do?
#211 [04:33] <Lilly> should i reinstall minecraft or what?
#212 [04:33] <Lilly> anyone there?
#213 [04:34] <Lilly> please someone help me i really need help!
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#236 [05:43] <LordOfGoatsxD> Hi my minecraft keeps closing when i'm going into a server and i think it something with java?
#237 [05:46] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#238 [05:47] <Anna> LordOfGoatsxD: try toggle VBOs in video settings
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#240 [06:04] <LordOfGoatsxD> thanks I think it helped =)
#241 [06:05] * MINILUISMI [MINILUISMI@notlogged] has joined #minecrafthelp
#242 [06:05] <MINILUISMI> I DONT CAN USE MNECRAFT
#243 [06:05] <LordOfGoatsxD> Wh?
#244 [06:05] <MINILUISMI> I NEE YOUR HELP PLEASE
#245 [06:06] <LordOfGoatsxD> Why?*
#246 [06:06] <MINILUISMI> I DONT KNOW
#247 [06:06] <LordOfGoatsxD> ok
#248 [06:06] <MINILUISMI> PLEASE HELP
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#250 [06:07] <LordOfGoatsxD> sorry to say, i can not help
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#252 [06:07] <MINILUISMI> ok cenqs
#253 [06:07] <LordOfGoatsxD> i'm not good at stuff like that
#254 [06:07] <LordOfGoatsxD> =)
#255 [06:07] <MINILUISMI> can you speak spanish
#256 [06:08] <LordOfGoatsxD> nope
#257 [06:08] <LordOfGoatsxD> why?
#258 [06:08] <MINILUISMI> ok good bye
#259 [06:08] <LordOfGoatsxD> okay....
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#271 [06:25] <Lady_Vantoy> My game keeps crashing whenever
#272 [06:25] <Lady_Vantoy> I try to turn it on
#273 [06:25] <Lady_Vantoy> I try to turn it on
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#279 [06:33] <hubert> how do i fix my minecraft crash? here is the dxdiag report: http://paste.ubuntu.com/18970261/
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#281 [06:35] <RyW> Hello, My friend suddenly cannot play Minecraft. He can reach the login screen but cannot play in worlds (singleplayer and Multiplayer). When he does, he crashes from the game. I can see his name joining the server and leaving instantly. Do I need to give you the crash report or something?
#282 [06:35] <hubert> yes
#283 [06:35] <RyW> Should I give you some text or everything?
#284 [06:35] <hubert> how do i fix my minecraft crash? here is the dxdiag report: http://paste.ubuntu.com/18970261/
#285 [06:36] <hubert> i dunno im new here
#286 [06:36] <hubert> :(
#287 [06:36] <RyW> What does the dxdiag report do? lol
#288 [06:36] <hubert> idk i just followed some instructions i found on the internet
#289 [06:37] <hubert> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#290 [06:37] <hubert> tats where i found it
#291 [06:37] <GreyVulpine> hubert - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#292 [06:37] <hubert> but when my friend used windows 10 to play minecraft it works :(
#293 [06:38] <GreyVulpine> But you have windows 10 and an intel HD 3000 series video card
#294 [06:38] <hubert> so what do i do?
#295 [06:38] <hubert> and how do u know?
#296 [06:38] <GreyVulpine> Get a newer computer
#297 [06:39] <GreyVulpine> And I'm reading straight from your dxdiag repor
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#299 [06:39] <esmael231gt> i need help
#300 [06:39] <hubert> its windows 7 that i upgraded to windows 10 using the free windows 10 upgrader
#301 [06:39] <hubert> so it should work
#302 [06:39] <esmael231gt> HELP
#303 [06:39] <GreyVulpine> hubert - And because of that, minecraft will no longer work on that computer.
#304 [06:39] <hubert> oh..
#305 [06:39] <hubert> so what do i do?
#306 [06:40] <GreyVulpine> As I've said, either downgrade back to windows 7, or get a newer computer
#307 [06:40] <hubert> ok
#308 [06:40] <esmael231gt> i cant play my service in minecraft
#309 [06:40] <hubert> fine then.... thanks
#310 [06:40] <hubert> :)
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#312 [06:42] <hubert> how do i downgrade?
#313 [06:42] <esmael231gt> helpppppppppppppppppppppppppppppppppp
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#317 [06:44] <ADSAD> SADASD
#318 [06:44] <ADSAD> ASDASDA
#319 [06:44] <ADSAD> DASDS
#320 [06:44] <ADSAD> S
#321 [06:44] * Absol kicked ADSAD from #minecrafthelp (Reason: DSAD :Stop spamming)
#322 [06:44] <Andrio> esmael231gt, what happens when you try?
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#331 [07:01] <octo> hi ive just tried to download windows ten version for free because i have already bought minecraft PC i got the code and i tried redeeming it on microsoft and it said it wasnt the right sight what should i do?
#332 [07:01] <octo> *site
#333 [07:02] <octo> Then i tried mojangs website and they said it was invalid
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#339 [07:13] <Janne> when i try to login on the minecraft launcher it said (IOexception: invalid keystore format) what to do?
#340 [07:14] <Andrio> Janne, are you using the MinecraftInstaller.msi package?
#341 [07:14] <Janne> just the launcher 1.6.61
#342 [07:14] <Andrio> Try using the latest .msi package from https://minecraft.net/download.
#343 [07:15] <Janne> redownload minecraft?
#344 [07:15] <Andrio> yeah.
#345 [07:15] <Janne> il try
#346 [07:15] <Janne> wait here for me if it works, good?
#347 [07:15] <Andrio> Sure.
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#352 [07:21] <Janne> it doesnt works
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#356 [07:30] <Clatty> I have purchased the mine craft game for my laptop but I don't know where to type the transaction Id. Please help thanks
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#363 [07:44] <zK1ller> I need help my minecraft is giving error lack of updated graphics drivers but already saw for many videos on youtube etc and already downloaded several programs to arumar error and not tidies can someone help me?
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#369 [08:00] <omr> omr
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#383 [08:21] <Marko_7> Hello, my minecraft fps is high (about 200) for a few seconds, then drops to 10 fps. I have a pretty good computer which shouldnt be a problem and the components' thermals are also fine. What is the problem?
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#390 [08:44] <DN_Shadow> change Password
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#397 [08:52] <moke> Do I need to contact Mojang Support to add a second player to my account??
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#410 [09:07] <momneedshelp> i just downloaded windows 10, i followed the directions to update my chip driver. my computer starts the download and runs, but ends up with a failure message with no further details
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#412 [09:12] <xola> ??> momneedshelp win/dxdiag
#413 [09:12] <Absol> momneedshelp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#416 [09:18] <Rasmusagf> Hi can you help me
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#426 [09:29] <okay> hi
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#434 [09:44] <HelpNeeded> hello i am haveing trouble connecting to a server i play on every day it will not ping but all my other servers ping just fine i already reinstalled minecraft and restarted my pc and reconnected to the internet and it was fine the day befor aprox 4 hours befor i reloged the next morning i have done every thing i could think of so far and ive looked through wiki and fourms support pretty well and i did every seggested fix for i
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#452 [10:23] <D4nixD> hey guys i have a problem i cant log into my account and i already reseted my password but it dont work please need help
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#456 [10:27] <KabouterSmul> Hello I am getting this error every 1 min when I play on a specific server Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header check
#457 [10:27] <KabouterSmul> also I recieve alot of other errors besides that
#458 [10:27] <KabouterSmul> I have tried updating java restarting the game etc
#459 [10:28] <KabouterSmul> I have searched on your forums but the only thing the mojang forums say is that it is a duplicate of another topic
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#461 [10:30] <tereb0> pq eu n consigo entrar no jogo merda
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#485 [10:54] <TheSpiralNinja> i need help
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#487 [10:55] <TheSpiralNinja> "I NEED HELP".
#488 [10:55] <TheSpiralNinja> I NEED HELP
#489 [10:55] <TheSpiralNinja> i need help
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#495 [11:00] <TheSpiralNinja> hey
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#511 [11:24] <reshiram1700> I am unable to run the latest version on my freshly updated w10 pc, it says the graphics card is out dated here is my system info http://paste.ubuntu.com/18990724/
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#513 [11:27] <CABisGAMING> hello, I have an old minecraft account where i have bought the game. the E-mail for this account is now deleted and I can not log into minecraft. I tried resetting the password with another Email, but did not work. Do I have to buy the game over again ?
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#516 [11:28] <reshiram1700> i went through the same situation, you can sign in with the email you used to make your mc account you just need to know the password
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#519 [11:29] <CABisGAMING> I have tried all the psswords in my mind, but still it does not work.. :/
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#521 [11:30] <reshiram1700> sorry theres now way you can recover from that.
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#524 [11:31] <reshiram1700> i got lucky i remembered my password
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#526 [11:31] <Kleinerfeigling_> hey mattym are you here?
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#532 [11:34] <reshiram1700> I am unable to run the latest version on my freshly updated w10 pc, it says the graphics card is out dated here is my system info http://paste.ubuntu.com/18990724/ i could use some help
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#534 [11:34] <Kleinerfeigling_> I am now able to run minecraft.. my problem was not the file itself, it was the webbrowser, I tried it on " Internet Explorrer " and started downloading, installing and stating the file you send me and it worked.
#535 [11:36] <Doxrion> when i hit play on the minecraft launcher the game output shows and it is just blank
#536 [11:36] <Fortunelius> Hi.. i just purchase the minecraft for windows, all download process was completed. Once i wanna start the game, then came an error message "Unable to update the minecraft native launcher" pls advise the solution
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#538 [11:36] <Blazeg21> Hello? any body here?
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#540 [11:37] <reshiram1700> i cant run minecraft either on my windows 10 pro
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#542 [11:38] <Blazeg21> I dont think any body is here reshiram
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#544 [11:39] <reshiram1700> ugh
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#546 [11:39] <reshiram1700> i have no where else to go, this is my final option
#547 [11:40] <Blazeg21> Yea, ive tried many things on the minecraft thing, installed java, disabled anti-virus and even reinstall minecraft but it still crashes when i get into a worls
#548 [11:40] <Blazeg21> world*
#549 [11:42] <reshiram1700> for me i cant launch minecraft at all, says my graphics card is outdated
#550 [11:42] <Blazeg21> What type of GC?
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#552 [11:44] <reshiram1700> Card name: Microsoft Basic Display Adapter Manufacturer: (Standard display types) Chip type: NVIDIA
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#554 [11:45] <Blazeg21> hmm
#555 [11:50] <reshiram1700> well cya
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#602 [13:32] <redstonehelp> Hello
#603 [13:32] <redstonehelp> This concerns minecraft redstone and command blocks
#604 [13:32] <redstonehelp> see you know how on minecraft servers it shows that holographic text that comes on your screen when you enter certain places. I know how to make the text appear with the color etc. using the command block but it only appears when the command block is activated by a redstone apparatus. I want it so everytime i enter a certain area/chunk it shows the holographic message on my screen (LAN world in 1.8.9)
#605 [13:33] <redstonehelp> any help would be greately appreciated
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#607 [13:34] <JannekeG> Hey guys! I need your help. My laptop won't run minecraft. My dad has tried to help me a bit but eventually he lost his patience too lol. I hope you can help me out. ----------- okay so. Basically. Minecraft crashes. I can't open the game. I click on "Play" and then... well it just closes right after a split second, saying that the 'pixel format isn't accelerated'........ help me please????
#608 [13:34] <gabriem258> oi
#609 [13:34] <JannekeG> oh hi there btw *waves* sorry to interrupt you. if I did.
#610 [13:34] <redstonehelp> gabriem
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#612 [13:35] <redstonehelp> How do i even know who's on or not
#613 [13:35] <redstonehelp> this is so confusing
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#615 [13:36] <redstonehelp> ANYONEE??
#616 [13:36] <JannekeG> I don't know either, redstonehelp :/ I'm not that good with computers. Ah! I'm totally puzzled...
#617 [13:36] <redstonehelp> Ah okay
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#619 [13:36] <redstonehelp> thanks
#620 [13:36] <redstonehelp> thanks
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#622 [13:36] <JannekeG> are people with the red "==" in front of their name moderators?
#623 [13:36] <JannekeG> :(((((
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#625 [13:37] <redstonehelp> hello
#626 [13:37] <JannekeG> hi
#627 [13:37] <redstonehelp> ops did i just rejoin
#628 [13:37] <JannekeG> yep you did
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#630 [13:37] <redstonehelp> JannekeG do you know any place i could go to
#631 [13:37] <redstonehelp> for help w this
#632 [13:37] <JannekeG> no man, I'm sorry
#633 [13:38] <redstonehelp> ah that sucks thanks anyways bro
#634 [13:38] <JannekeG> yw man
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#636 [13:38] <JannekeG> good luck w/ fixing your problems
#637 [13:38] <JannekeG> o nvm he's gone already
#638 [13:38] <JannekeG> hello
#639 [13:38] <JannekeG> is there anybody in there?
#640 [13:38] <JannekeG> just nod if you can hear me
#641 [13:38] <JannekeG> is there anyone home?
#642 [13:39] <juan2028> hello, i cant play minecraft, it crashes to me
#643 [13:39] <JannekeG> sldjfldfdldj do you know where moderator peeps are?
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#645 [13:40] <juan2028> no
#646 [13:40] <juan2028> anyone??
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#670 [14:13] <Maratx> Marat requires help > http://pastebin.com/raw/ahkM27X4 <
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#674 [14:19] <Stormy192> I need to speak with someone on a live chat because my minecraft will not let me play at all ive not been on for a while because of this!... i know all my details i think
#675 [14:20] <xola> ??> Stormy192 win/dxdiag
#676 [14:20] <Absol> Stormy192: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#677 [14:21] <Stormy192> What is this for im not on my computer so im not sure it will help??...
#678 [14:21] <xola> if you can't play it, we need to see if it can run it
#679 [14:22] <xola> get the dxdiag for that computer to find out
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#681 [14:22] <xola> have you ran it on that pc before ?
#682 [14:22] <xola> or, has minecraft been played on that pc?
#683 [14:22] <Stormy192> its not letting me log into my account all together i cant even log into mojang or Minecraft
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#685 [14:22] <Stormy192> Never ran it on this pc
#686 [14:23] <xola> so the launcher runs, and you can't log in
#687 [14:23] <Stormy192> Yes
#688 [14:23] <xola> and you don't know if the game can actually run on that pc
#689 [14:23] <xola> let's see if you can work out your login issues first
#690 [14:23] <Stormy192> The game can run other accounts have been logged into this pc its just my account
#691 [14:23] <xola> ??> Stormy192 login/throttle
#692 [14:23] <Absol> Stormy192: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#693 [14:23] <Absol> Stormy192: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#694 [14:24] <Stormy192> Okay 1second
#695 [14:24] <xola> have you failed 3 attempts recently?
#696 [14:25] <xola> so you can play on that pc under another account, it sounds like
#697 [14:26] <xola> if you alternate accounts, you can test if that pc is capable of playing minecraft
#698 [14:26] <Stormy192> yes i can play under another account ive just changed my password and tried logging into it And no luck it says its wrong but i know its them details
#699 [14:27] <xola> do you know the email for the account?
#700 [14:27] <Stormy192> ive just switched with my brother who was on minecraft atleast 20mins ago
#701 [14:27] <Stormy192> yes
#702 [14:27] * kirby|gone is now known as mrkirby153
#703 [14:27] <xola> ok, you've recently changed your password?
#704 [14:28] <Stormy192> yes just like 3mins ago and tried logging in and it did not work
#705 [14:28] <xola> you probably need to logout from mojang and minecraft sites and the game
#706 [14:29] <Stormy192> all logged out and still nothing
#707 [14:29] <Stormy192> if i give you my details can you look into this?
#708 [14:29] <xola> ??> Stormy192 login/diagnosis
#709 [14:29] <Absol> Stormy192: Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
#710 [14:30] <Stormy192> i know that its been changed alot the email and that but it all got changed back and now this is happening i should of come here sooner
#711 [14:30] <xola> we also need to make sure the game is on your account
#712 [14:31] <xola> if you can login here, you should see minecraft listed with your profile name you use here https://account.mojang.com/me
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#714 [14:33] <xola> nobody here works for mojang so don't disclose personal info here, we can only help figure out by normal steps. if your problem is beyond our scope you will have to email mojang directly.
#715 [14:34] <sab> my minecraft is not working and I don't know what the problem is
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#717 [14:34] <xola> ??> sab win/dxdiag
#718 [14:34] <Absol> sab: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#720 [14:34] <xola> let's see if your computer can run it
#721 [14:34] <Stormy192> Run minecraft?
#722 [14:35] <xola> not you Stormy192, I thought you left
#723 [14:35] <Stormy192> I did it would not let me type anything else
#724 [14:35] <xola> do you see that you have minecraft here http://account.mojang.com/me
#725 [14:35] <Stormy192> i was saying it lets me log into the launcher but its saying im on demo
#726 [14:35] <Stormy192> wont let me log into it on the sites
#727 [14:36] <xola> ??> Stormy192 account/bug/demo
#728 [14:36] <Absol> Stormy192: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#729 [14:36] <Stormy192> Ive changed the email does that count?
#730 [14:36] <Stormy192> but then i changed it back
#731 [14:37] <xola> that could be the problem
#732 [14:37] <Stormy192> What do i need to do to get this account back please?
#733 [14:38] <Stormy192> i would of been logged into this site and talking to you but i cannot
#734 [14:38] <xola> I'd give it some time. Are you sure the game was bought under that account?
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#736 [14:39] <xola> make sure you read the last link about the demo only mode
#737 [14:39] <Stormy192> Lionheart29cr3w@gmail.com
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#740 [14:39] <Stormy192> thats the email the account was bought on
#741 [14:39] <xola> don't paste personal info here
#742 [14:39] <Stormy192> sorry ... but thats the email
#743 [14:40] <Stormy192> look into it or something? please ive not been on this account in a while ...
#744 [14:41] <GreyVulpine> Stormy192 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#745 [14:41] <xola> ??> Stormy192 mojang/email
#746 [14:41] <Absol> Stormy192: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#747 [14:41] <Absol> Stormy192: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#750 [14:47] <Stormy192> I cant get the transaction ID right now is there any other way?
#751 [14:47] <Stormy192> I cant get the transaction ID right now is there any other way?
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#753 [14:49] <xola> ??> Stormy192 account/trans-id
#754 [14:49] <Absol> Stormy192: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#756 [14:50] <xola> if you used paypal there's another way. there may be another way depending on how you bought it still
#757 [14:51] <xola> you said it's been a long time
#758 [14:51] <xola> ??> Stormy192 account/trans-id/lost
#759 [14:51] <Absol> Stormy192: If you have lost your transaction ID, you will need to follow the steps for the payment provider you used.
#760 [14:51] <Absol> Stormy192: Paypal: ?? account/trans-id/paypal | Skrill (mid-2011 through November 2013): ?? account/trans-id/skrill | Braintree (since December 2013): ?? account/trans-id/braintree | Gift code: ?? account/trans-id/giftcode
#761 [14:52] <Stormy192> ill come back later and sorts this out thanks for the info
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#781 [15:07] <Whypes> Hello , I can not find the email from my account Minecraft , the username of the account; Whypes , I need help. PS : I am French so sorry for spelling mistakes
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#784 [15:08] <Whypes> Hello , I can not find the email from my account Minecraft , the username of the account; Whypes , I need help. PS : I am French so sorry for spelling mistakes
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#787 [15:09] <Andi> someone speaks German ?
#788 [15:09] <Whypes> Hello , I can not find the email from my account Minecraft , the username of the account; Whypes , I need help. PS : I am French so sorry for spelling mistakes
#789 [15:12] <bamajoe411> could anyone help me make textures for the monster egg blocks?
#790 [15:13] <bamajoe411> i want to make a resource pack that has separate textures for the moneter egg blocks
#791 [15:13] <bamajoe411> i want to make a resource pack that has separate textures for the moneter egg blocks
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#795 [15:15] <Zairy> Help
#796 [15:15] <fag> #MineCraftHelp a fix forlang.NullPointerException: group
#797 [15:15] <Zairy> Im 1.7
#798 [15:15] <Zairy> but
#799 [15:15] <Zairy> I can join servers?
#800 [15:16] <Zairy> Can you fix the problem?
#801 [15:16] <fag> no
#802 [15:16] <Zairy> Why
#803 [15:16] <fag> java.lang.NullPointerException: group
#804 [15:16] <Zairy> Group?
#805 [15:17] <Zairy> Are you dutch?
#806 [15:17] <Zairy> Im going 1.7.10
#807 [15:17] <fag> 1.9
#808 [15:17] <Zairy> why
#809 [15:17] <Zairy> im 1.7
#810 [15:17] <Zairy> the server is 1.7
#811 [15:18] <Zairy> I join but my game chrashed
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#816 [15:19] <Aldorei> Hey my mojang account was deleted
#817 [15:20] <Aldorei> How do I restore my Mojang account?
#818 [15:21] <xola> ??> Aldorei ask/accounts
#819 [15:21] <Absol> Aldorei: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
#820 [15:22] <Andi> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 10.07.16 22:23 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:30
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#822 [15:23] <xola> ??> Andi win/dxdiag
#823 [15:23] <Absol> Andi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#824 [15:25] <Andi> http://paste.ubuntu.com/19012769/
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#826 [15:25] <bamajoe411> could anyone help me make textures for the monster egg blocks?
#827 [15:25] <bamajoe411> i want to make a resource pack that has separate textures for the moneter egg blocks
#828 [15:25] <xola> ??> Andi win/downgrade
#829 [15:25] <Absol> Andi: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#831 [15:26] <xola> were you using windows 7 before 10?
#832 [15:26] <xola> bamajoe411, we don't do mods here
#833 [15:27] <bamajoe411> im not talking about a mid?
#834 [15:27] <bamajoe411> mod
#835 [15:27] <bamajoe411> resource packs are not mods
#836 [15:27] <xola> we don't do that here either
#837 [15:28] <bamajoe411> im sure someone could help me
#838 [15:28] <xola> I'm sure there is another channel that does that stuff
#839 [15:28] <bamajoe411> do you know of one?
#840 [15:28] <xola> websites with forums
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#842 [15:28] <Anna> pretty sure monster egg block likely uses the exact same texture as the normal version
#843 [15:29] <bamajoe411> seems this channel isnt very helpful with minecraft help
#844 [15:29] <Anna> eg stone monster egg is stone block
#845 [15:29] <Andi> Do I understand this in the right manner? from windows 10 to windows 8 ?
#846 [15:30] <xola> I saw windows 7 was supported but not 8
#847 [15:30] <xola> was minecraft working on windows 8 if that's what you had been using?
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#855 [15:35] <gustaplanet35> gustaplanet
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#859 [15:36] <aidancrash> hi
#860 [15:36] <aidancrash> ineed help for my account
#861 [15:37] <xola> what's the problem?
#862 [15:37] <aidancrash> i bought minecraft when it was in beta in 2010
#863 [15:37] <aidancrash> and after a while my account became dormant
#864 [15:38] <aidancrash> and would not work
#865 [15:38] <xola> ??> aidancrash ask/accounts
#866 [15:38] <Absol> aidancrash: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
#867 [15:38] <aidancrash> thank you!
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#882 [15:52] <Kikka_02> Non riesco ad accedere a nessun account, mi da credenziali errate
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#889 [15:56] <Crazycritter_09> i am having trouble getting minecraft to open. It tells me that my pixel format is not accelerated
#890 [15:57] <Crazycritter_09> i have tried updating the drivers
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#893 [16:05] <vitamintea> it says to update my graphics card. I followed all the steps and copy and paisted everything it told me to. Just payed 27.00 dollars on it for my kids and it is not working
#894 [16:09] <vitamintea> hello?
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#900 [16:12] <vitamintea> can someone give me a hand pls?
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#902 [16:13] <Boltic> I need help. Minecraft keeps crashing on Windows 10.
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#905 [16:14] <Burzilla> Hello, i have a problem with my gift code. I bought it on 7.07 in online key selling servieses unfortunately not your page
#906 [16:15] <ming_> what you need help with.
#907 [16:15] <Burzilla> and after i created my acc there is a error saying my gift code is valid
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#909 [16:15] <LiTTlePiTcheR> BindException: Cannot assign requested address: connect
#910 [16:15] <LiTTlePiTcheR> what can i do???
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#913 [16:16] <LiTTlePiTcheR> helloooooo???
#914 [16:16] <LiTTlePiTcheR> German?
#915 [16:17] <LiTTlePiTcheR> BindException: Cannot assign requested address: connect
#916 [16:17] <LiTTlePiTcheR> BindException: Cannot assign requested address: connect
#917 [16:17] <LiTTlePiTcheR> BindException: Cannot assign requested address: connect
#918 [16:18] <LiTTlePiTcheR> BindException: Cannot assign requested address: connect
#919 [16:18] * Absol kicked LiTTlePiTcheR from #minecrafthelp (Reason: iTTlePiTcheR :Stop spamming)
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#921 [16:18] <Burzilla> So any ideas?
#922 [16:18] <Pg> I cant update my graphic drivers can you help?
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#927 [16:19] <Burzilla> Portugal 1:0 France !
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#929 [16:20] <Pg> I cant update my graphic drivers can you help?
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#931 [16:21] <gustaplanet35> welcome to the minecraft help channel. just say what you you, be patient and wait somebody will be around.
#932 [16:22] <Pg> lol
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#934 [16:22] <Pg> you you
#935 [16:22] <Pg> fck this shit nobody help goodbye
#936 [16:22] <Absol> Pg: Please keep it civil
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#939 [16:23] <Burzilla_> Hi there. I have a problem. I bought a Gift Code from online store and after i created acc and register and comfirmed my email i tried to use it, it sayed it was valid ? What should i do ?
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#942 [16:28] <Burzilla_> yy great help
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#957 [16:53] <nyne> Game ended with bad state (exit code -805306369) have 64 bit version of current java
#958 [16:53] <nyne> between this error and the error state 255 it alternates but minecraft has been unplayable for 3 days
#959 [16:54] <xola> ??> nyne win/dxdiag
#960 [16:54] <Absol> nyne: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#961 [16:54] <xola> we need your crash log, if possible
#962 [16:55] <nyne> i acctually found that exact page yesterday and went though all the steps i was capable of perfoming myself
#963 [16:55] <nyne> where can i pull my crash logs from
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#966 [16:58] <nyne> i would be more than happy to give out the logs, if i knew where to find the crash log
#967 [16:58] <nyne> i would be more than happy to give out the logs, if i knew where to find the crash log
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#969 [16:59] <nyne> now trying to load minecraft i get javatm vinary has stopped working
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#971 [17:00] <nyne> binary*
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#974 [17:04] <nyne> ------------------ System Information ------------------ Time of this report: 7/10/2016, 15:02:17 Machine name: THEBITCH2 Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: H81M-S2H BIO
#975 [17:04] <Absol> nyne: Please keep it civil
#976 [17:04] <nyne> what wasnt civil?
#977 [17:04] <nyne> you asked for dxdiag i gave it
#978 [17:04] <nyne> i havent said anything NOTcivil
#979 [17:05] <nyne> seriously whant was uncivil
#980 [17:06] <nyne> cuz now im kinda pissed
#981 [17:06] * Absol kicked nyne from #minecrafthelp (Reason: yne :Keep it civilized, you are just a human)
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#983 [17:08] <nyne> ok seriously what sis i do to get kicked other than offer info that was requested to assist with the issue
#984 [17:08] <nyne> there was no incivility anywhere
#985 [17:09] <nyne> @absol why did you kick me when im trying to get help with a legit issue
#986 [17:09] <nyne> saying i was being uncivil
#987 [17:09] <GreyVulpine> Absol is a bot. It triggered on your computer name
#988 [17:10] <nyne> wow
#989 [17:10] <nyne> that seems really great
#990 [17:10] <nyne> so i have bots asking me for system info
#991 [17:10] <nyne> wtf is the point of a bot on here
#992 [17:10] <GreyVulpine> To prevent fatigue of helpers that need to type the same thing over and over?
#993 [17:10] <nyne> the whole point is to ask the con\mmunity
#994 [17:11] <nyne> so in other words this is a useless chat that doesnt know how to fix my issue
#995 [17:12] <GreyVulpine> The whole point, is to get help from the community. The point of bots, is to facilitate the fast response of frequently seen issues.
#996 [17:12] <GreyVulpine> But hey, if you wish to have an attitude here, good luck with finding help.
#997 [17:12] <nyne> ok well that bot instructed me to go to a website and follow instructions
#998 [17:12] <GreyVulpine> Indeed it did
#999 [17:12] <GreyVulpine> And you did not follow its instuctions fully.
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#1001 [17:13] <nyne> so i didnt copy and paste the sxdiag info?
#1002 [17:13] <nyne> dxdiag
#1003 [17:13] <nyne> cuz that is what that site is telling me top do
#1004 [17:14] <GreyVulpine> You did not post it to the website and give us the website address, instead, you attempted to post the entire dxdiag here, which is now cut off.
#1005 [17:14] <nyne> so yes i did follow the instructions
#1006 [17:14] <Mercedesm> I want my money back for this game. Nobody has got back to me. Is there a customer service number
#1007 [17:14] <GreyVulpine> Mercedesm - There is no phone number for support
#1008 [17:14] <GreyVulpine> Mercedesm - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1009 [17:15] <Mercedesm> I did a few days ago
#1010 [17:15] <GreyVulpine> Then please wait for a response. Mojang doesn't work on the weekends. Reponse time is usually a few business days.
#1011 [17:16] <Mercedesm> Okay thanks
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#1021 [17:26] <Samkit> Hello
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#1024 [17:30] <t0ny_d00d> http://paste.ubuntu.com/19022964/
#1025 [17:30] <t0ny_d00d> i dont know how to update my graphics card
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#1027 [17:33] <t0ny_d00d> hello?
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#1031 [17:41] <BananaTNTReal> Are the skin servers down
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#1034 [17:47] <Wes> I am having a problem when i load up my minecraft when i load it up it says Enabling Main Menu Mob render ticker and i cant load it up my java is shutting it down i don't know how to fix this and trying to make videos for my youtube channel if someone here could help me out i would deeply aprecate it
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#1038 [17:51] <Wes> I am having a problem when i load up my minecraft when i load it up it says Enabling Main Menu Mob render ticker and i cant load it up my java is shutting it down i don't know how to fix this and trying to make videos for my youtube channel if someone here could help me out i would deeply aprecate it
#1039 [17:51] <xola> weird
#1040 [17:51] <Wes> why?
#1041 [17:51] <xola> ??> Wes win/dxdiag
#1042 [17:51] <Absol> Wes: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1043 [17:51] <Wes> thanks
#1044 [17:52] <Wes> whats does that do xola
#1045 [17:52] <Wes> where do i put that
#1046 [17:52] <xola> see what you have running
#1047 [17:52] <xola> what system
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#1049 [17:52] <xola> ??> Wes paste
#1050 [17:52] <Absol> Wes: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1051 [17:52] <Wes> win/dxdiag
#1052 [17:53] <wagonsalesman> Hello, I need assistance with a java.lang.NullPointerException: group error
#1053 [17:53] <xola> ??> wagonsalesman paste
#1054 [17:53] <Absol> wagonsalesman: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1055 [17:53] <xola> ??> wagonsalesman win/dxdiag
#1056 [17:53] <Absol> wagonsalesman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1057 [17:53] <xola> sorry, need the dxdiag wagonsalesman
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#1059 [17:54] <urielsalis> xola, no
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#1062 [17:54] <urielsalis> wagonsalesman, what antivirus you have?
#1063 [17:55] <wagonsalesman> i dont have one
#1064 [17:55] <urielsalis> ??> wagonsalesman tools/hjt
#1065 [17:55] <Absol> wagonsalesman: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1066 [17:55] <Absol> wagonsalesman: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1070 [17:56] <wagonsalesman> im sorry, ill have to come back later
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#1072 [17:56] <urielsalis> xola, npe is something blocking it
#1073 [17:56] <xola> npe?
#1074 [17:57] <xola> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2326402-java-lang-nullpointerexception-group
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#1076 [17:57] <xola> You may need to change the launcher visibility in the launcher profile to keep the launcher open
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#1078 [17:58] <gummybear> everytime i try and logg into a server it cheaps saying internal exception what should i do ?
#1079 [17:58] <urielsalis> xola, thats to get the full log
#1080 [17:58] <Wes> what happens after i pasted all my stuff into ubuntu does it work?
#1081 [17:58] <urielsalis> gummybear, can you give us the full error?
#1082 [17:58] <Wes> or what
#1083 [17:58] <urielsalis> Wes, can you give us the link?
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#1085 [17:58] <xola> yeah, but it was reported to work
#1086 [17:58] <Wes> yes
#1087 [17:58] <Wes> just u?
#1088 [17:59] <Wes> or all chat?
#1089 [17:59] <urielsalis> xola, look it up in hopper...
#1090 [17:59] * Airetreck [Airetreck@notlogged] has quit. (Ping timeout: 195 seconds)
#1091 [17:59] <xola> ??> Wes paste
#1092 [17:59] <Absol> Wes: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1093 [17:59] <Wes> k
#1094 [17:59] <Wes> http://paste.ubuntu.com/19024972/
#1095 [17:59] <gummybear> brb ima get the error
#1096 [17:59] <Wes> was i suposed to do that
#1097 [17:59] <urielsalis> Wes, download and install http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1098 [17:59] <Wes> k
#1099 [18:00] <gummybear> it was java.lang.nullpointerexepition
#1100 [18:00] <urielsalis> gummybear, what antivirus you have?
#1101 [18:00] <Wes> witch one do i install
#1102 [18:00] <Wes> the first one>?
#1103 [18:00] <urielsalis> Wes, catalyst/radeon
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#1105 [18:01] <Wes> k
#1106 [18:01] <urielsalis> xola, https://bugs.mojang.com/browse/MC-68381
#1107 [18:01] <urielsalis> xola, "This issue is caused by software blocking Minecraft, such as anti-virus and firewall, or potentially malware. It is not a bug with the game client.
#1108 [18:01] <urielsalis> "
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#1111 [18:02] <jhv1078> so i tried to log in to minecraft and my password wasnt working so i reset it and it still wasnt working, i have the crorrect email and have reset my password 5 times and it still isnt working, im getting irritated andam starting to freak out
#1112 [18:02] <urielsalis> ??> jhv1078 login/throttle
#1113 [18:02] <Absol> jhv1078: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1114 [18:02] <Absol> jhv1078: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1116 [18:03] <Excaliar> when I join a server my minecraft will crash and return to launcher it then states Completely ignored arguments: [--nativeLauncherVersion, 307] [18:57:59] [Client thread/INFO]: Setting user: Excaliar [18:58:02] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:58:02] [Client thread/INFO]: Reloading ResourceManager: Default [18:58:05] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:58:05] [Thread-4/INFO]: Initializing LWJGL O
#1117 [18:03] <Wes> that link u gguys gave me wasa for crismon edition
#1118 [18:03] <urielsalis> Wes, then crimson
#1119 [18:03] <Wes> the newest one i suppose
#1120 [18:03] <Wes> correct?
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#1122 [18:04] <urielsalis> Wes, yup
#1123 [18:04] <Wes> thanks
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#1126 [18:05] <gummybear> the norton antivirus
#1127 [18:05] <Wes> when i load mc when its installing it says i need java runtime 1.6.0
#1128 [18:05] <urielsalis> ??> gummybear av/norton
#1129 [18:05] <Absol> gummybear: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1130 [18:05] <urielsalis> ??> gummybear av/norton/uninstall
#1131 [18:05] <Absol> gummybear: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1132 [18:06] <gummybear> ok
#1133 [18:06] <urielsalis> ??> Wes win/java
#1134 [18:06] <gummybear> thank you
#1135 [18:06] <urielsalis> ??> Wes win/java/install
#1136 [18:06] <Wes> in run?
#1137 [18:06] <urielsalis> Wes, download java from java.com
#1138 [18:06] <urielsalis> Wes, yes
#1139 [18:07] <Wes> what do i do with the drivers i just downloded
#1140 [18:08] <Wes> helo any1 here
#1141 [18:09] <urielsalis> Wes, install them
#1142 [18:10] <Wes> installing the java
#1143 [18:10] <Wes> then im going to install right now
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#1146 [18:12] <Wes> installing the drivers
#1147 [18:12] <Wes> i have amd drivers right now but there old
#1148 [18:12] <Wes> like
#1149 [18:12] <Wes> 2/3 years old
#1150 [18:14] <Wes> it still says even with the new java Enabling Main Menu Mob render ticker
#1151 [18:14] <urielsalis> Wes, install the driver
#1152 [18:15] <Wes> and should i reastart my pc because it says AMD radeon software and drivers have not been installed
#1153 [18:15] <Wes> and it gives me a option
#1154 [18:15] <urielsalis> Wes, what option
#1155 [18:15] <Wes> reastart or reastart later
#1156 [18:15] <urielsalis> Wes, and it says installed or not installed?
#1157 [18:15] <Wes> not installed
#1158 [18:16] <urielsalis> Wes, does it say why?
#1159 [18:16] <Wes> no
#1160 [18:16] <urielsalis> Wes, can you run it again(and press restart later)
#1161 [18:16] <Wes> yes
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#1163 [18:17] <Wes> do i have to delete my drivers?
#1164 [18:17] <Wes> so these new ones can come in
#1165 [18:17] <Wes> or no?
#1166 [18:18] <urielsalis> Wes, no
#1167 [18:18] <Wes> ok
#1168 [18:18] <gia> okay, so i havent played minecraft for months and i just heard about the account migration. i opened my account in 2011 and payed for the premium game and it wont let me migrate, and it doesn't say that i have premium. am i doing something wrong?
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#1170 [18:18] <urielsalis> ??> gia mojang/email
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#1172 [18:18] <Absol> gia: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1173 [18:18] <Absol> gia: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1174 [18:18] <urielsalis> ??> gia account/trans-id
#1175 [18:18] <Absol> gia: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1176 [18:19] <Excaliar> When I log onto a server my client crashes and my launcher says A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x49700780, pid=4188, tid=9992 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4icd32.dll+0x30780] # # Failed to write
#1177 [18:19] <Wes> does it show a buch of games when it is installing from the installer
#1178 [18:19] <Wes> just making sure im doing it righ
#1179 [18:19] <Wes> just making sure im doing it right
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#1181 [18:19] <urielsalis> Excaliar, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#1182 [18:20] <Wes> THEY INSTALLED
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#1184 [18:20] <Wes> restart pc now?
#1185 [18:20] <urielsalis> Wes, yes
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#1187 [18:20] <Wes> k byeeee
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#1189 [18:22] <Excaliar> http://paste.ubuntu.com/19026877/
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#1197 [18:29] <zonfer> i just downloaded minecraft on my laptop and it is telling me i need to update my graphics drivers but i cant figure out how it gave me a help website that sent me here
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#1202 [18:33] <DEATH_BI_AS> hey i forgot my email but i still know my user name
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#1204 [18:34] <DEATH_BI_AS> i know the first email i ever used but i still cant migrate it
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#1206 [18:35] <shuy> my minecraft is not leting me join servers it say java.net.connectexception:connection timed out: no further information what do i do
#1207 [18:35] <DEATH_BI_AS> restart minecraft
#1208 [18:36] <shuy> i did but that did not ork
#1209 [18:36] <shuy> work
#1210 [18:36] <DEATH_BI_AS> reinstall it
#1211 [18:36] <DEATH_BI_AS> or update java
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#1213 [18:37] <shuy> i have done all of that but still did nothing
#1214 [18:37] <urielsalis> shuy, what antivirus you have?
#1215 [18:37] <urielsalis> DEATH_BI_AS please dont give bad advice
#1216 [18:37] <shuy> i dont know how do i check
#1217 [18:38] <urielsalis> ??> shuy tools/hjt
#1218 [18:38] <Absol> shuy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1219 [18:38] <Absol> shuy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1220 [18:39] <shuy> ok
#1221 [18:39] <shuy> i will try
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#1226 [18:45] <shuy> http://paste.ubuntu.com/19028529/
#1227 [18:46] <urielsalis> ??> shuy av/avast
#1228 [18:46] <Absol> shuy: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1229 [18:46] <urielsalis> err
#1230 [18:46] <urielsalis> shuy, uninstall avast and reinstall it
#1231 [18:47] <shuy> how do you uninstall it i am not really good at computers
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#1234 [18:52] <shuy> ok i figured it out what do i do after that
#1235 [18:53] <shuy> hello you there
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#1237 [18:54] <shuy> it says to restart my computer should i do that?
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#1245 [19:17] <Cirqlinq> When i login to minecraft.net i entered the correct info but it says can't login cause incorrect email or password
#1246 [19:18] <Cirqlinq> can someone help?
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#1251 [19:22] <Scanbrux> So the problem is, I would be at the main screen, I would attempt to open a multiplayer server that I want to to play on, but it says "Not authenticated with Minecraft.net" how do I fix this?
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#1256 [19:25] <Scanbrux> So the problem is, I would be at the main screen, I would attempt to open a multiplayer server that I want to to play on, but it says "Not authenticated with Minecraft.net" how do I fix this?
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#1277 [19:46] <mariotornado> anyone used centos 7 with the systemd startup script
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#1279 [19:48] <Excaliar> when i connect to a server my minecraft crashes and on the launcher it shows this http://paste.ubuntu.com/19033300/
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#1292 [20:20] <Avogadros_Number> help me
#1293 [20:21] <Avogadros_Number> http://paste.ubuntu.com/19035830/
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#1304 [20:41] <newtominecraft> our video card is out of date, but computer says it does not have any problems
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#1307 [20:47] <newtominecraft> says graphics are not updated, but no problem/update found
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#1310 [21:07] <superdj143> hello my acount wont let me play minecraft just the demo and i bought it about 3 or 4 years ago and my friend bought it about 3 months ago and does the same thing
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#1326 [21:22] <CJMan> I have microsoft basic display drivers and am currently unable to play Minecraft. I have followed the Fix .... Page and can't figure it out. Help I am a mom out of her league with this
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#1330 [21:27] <Andrio> ??> CJMan win/DXDiag
#1331 [21:27] <Absol> CJMan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1332 [21:27] <CJMan> OK. I will look.
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#1336 [21:31] <KingPinq> vc
#1337 [21:31] <KingPinq> vc
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#1339 [21:31] <KingPinq> I need help, keep getting graphics card problem
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#1341 [21:32] <Andrio> ??> KingPinq win/DXDiag
#1342 [21:32] <Absol> KingPinq: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1343 [21:32] <CJMan> Thank you for your help. I figured out how to update my graphic drivers and that has seemed to work.
#1344 [21:32] <KingPinq> cant post link
#1345 [21:32] <KingPinq> http://paste.ubuntu.com/19041297/
#1346 [21:32] <KingPinq> nvm lol
#1347 [21:33] <CJMan> Thank you King Pinq.... Mom Out
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#1349 [21:33] <KingPinq> ?
#1350 [21:34] <KingPinq> Anyone looking at the link i said?
#1351 [21:34] <Andrio> o...k.
#1352 [21:34] <KingPinq> send*
#1353 [21:35] <Andrio> sent*
#1354 [21:35] <Andrio> KingPinq, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1355 [21:35] <KingPinq> Yeah thats prob the problem
#1356 [21:36] <KingPinq> But andrio
#1357 [21:36] <KingPinq> Nvm i have repair disc
#1358 [21:37] <KingPinq> I fix it later tommorow ty
#1359 [21:37] <Andrio> ah
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#1361 [21:37] <Andrio> You're welcome.
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#1365 [21:49] <Abbey07> i need help
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#1378 [22:48] <Swagasoric> Help! minecraft wont start it runs then insta if prompting me it crashes
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#1380 [22:48] <Swagasoric> instead*
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#1382 [22:49] <kyky> hey my lan isnt working may someone help me
#1383 [22:49] <Swagasoric> Help! minecraft wont start it runs then instead if prompting me it crashes
#1384 [22:50] <Swagasoric> Help! minecraft wont start it runs then insta if prompting me it crashes
#1385 [22:50] <Swagasoric> Help! minecraft wont start it runs then insta if prompting me it crashes
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#1394 [23:12] <onelostsoul> I just bought this game for my grandkids....I downloaded and tried to open to play it...it sends me a crash report about updating my graphic card...I followed everything it said to do but still it wont let me play.....just keeps popping up with crash report for graphic drivers..
#1395 [23:14] <onelostsoul> I also got a dxdiag.....http://paste.ubuntu.com/19047453/
#1396 [23:15] <webrosc> onelostsoul, one moment
#1397 [23:20] <webrosc> yay for intel website not working.....
#1398 [23:21] <webrosc> ??> onelostsoul oem/hp/product-number
#1399 [23:21] <Absol> onelostsoul: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1400 [23:21] <Absol> onelostsoul: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#1402 [23:30] <onelostsoul> it is 00359-OEM-8704385-54160
#1403 [23:31] <webrosc> ok thats the wrong code
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#1405 [23:32] <webrosc> thats the code for office 2003
#1406 [23:32] <onelostsoul> ok...hold on I will try again
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#1409 [23:46] <onelostsoul> are you asking for product key
#1410 [23:47] <Bader_Isa> Hello
#1411 [23:47] <Bader_Isa> I got a question
#1412 [23:47] <webrosc> onelostsoul, the HP product number, its the laptops model number
#1413 [23:47] <webrosc> Bader_Isa, ask away
#1414 [23:47] <Bader_Isa> How can I be a Helper in Minecraft
#1415 [23:47] <webrosc> you help
#1416 [23:48] <Bader_Isa> Someone told me go to the forums to join
#1417 [23:48] <webrosc> you can goto the forums and help there yes
#1418 [23:48] <webrosc> just like every other person who uses the forum
#1419 [23:49] <Bader_Isa> Okay Thanks..
#1420 [23:50] <onelostsoul> SL105UP#ABA......IS THIS RIGHT?
#1421 [23:50] <webrosc> onelostsoul, could be
#1422 [23:50] <webrosc> yep thats it, one second
#1423 [23:50] <Bader_Isa> One more question do i have to join
#1424 [23:50] <onelostsoul> ok...thank you
#1425 [23:50] <webrosc> Bader_Isa, yes you need to join the forum to be able to post there
#1426 [23:51] <Bader_Isa> Okay Im on there right now, which one would I have to click
#1427 [23:52] <webrosc> onelostsoul, you sure the dxdiag log link is right, looks like thats from a different laptop to the code you just gave me
#1428 [23:52] <webrosc> Bader_Isa, are you sure you are right for offering tech support on a forum if you are having issues signing upto the forum
#1429 [23:54] <webrosc> onelostsoul, need the HP code from the computer thats having the issues, not the laptop you are using to talk here
#1430 [23:54] <onelostsoul> its my pc....I only have 1 but I did install windows 7...long story short my pc downloaded 10 over night and it messed up my pc....went and bought windows 7
#1431 [23:55] <webrosc> hmmm
#1432 [23:55] <webrosc> the code you just gave is for a compaq laptop, and the dxdiag log you gave is for a desktop, thats why i am confused
#1433 [23:56] <onelostsoul> I found that on the pc itself.....I couldnt figure out how to do it in windows
#1434 [23:57] <onelostsoul> could the sticker they put on be wrong?
#1435 [23:57] <Bader_Isa> z
#1436 [23:57] <webrosc> onelostsoul, the sticker code is for a laptop, thats a desktop right?
#1437 [23:57] <onelostsoul> yes
#1438 [23:57] <webrosc> so then yes the sticker is wrong
#1439 [23:58] <webrosc> the problem is the Intel website isn't working to get the drivers you need, i was going to get the HP ones, but as we can't get a real product ID i can't find the correct drivers from HP