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#10 [00:38] <Guest17214> hello I'm having an issue with getting into minecraft It says I have an error with my graphics drivers and them not being up to date, but I've actaully started encountering this issue after I updated my drivers to the latest software
#11 [00:39] <bgsteiner> Guest17214: Have you followed the direction on http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#12 [00:39] <Guest17214> yes but im not sure if this is the place to send the link to my report
#13 [00:40] <bgsteiner> paste a copy on http://paste.ubuntu.com
#14 [00:40] <Guest17214> i have
#15 [00:41] <bgsteiner> please provide teh link so we can help
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#24 [01:01] <Ram> please help
#25 [01:01] <Ram> http://paste.ubuntu.com/19248786/
#26 [01:04] <Andrio> Ram, I'm afraid your video controller is not supported on Windows 8.
#27 [01:04] <Andrio> You'll need to install Windows 7, or use a newer PC.
#28 [01:05] <Ram> Thanks
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#30 [01:10] <Ram_> need help
#31 [01:10] <Ram_> http://paste.ubuntu.com/19249208/
#32 [01:10] <Andrio> um... Windows Server?
#33 [01:12] <Ram_> yes
#34 [01:12] <urielsalis> Ram_, does that even have a graphics card?
#35 [01:12] <Andrio> I'm not sure you can play Minecraft over Remote Desktop.
#36 [01:12] <urielsalis> also ^
#37 [01:12] <Andrio> or in a VM.
#38 [01:12] <urielsalis> oh, rdpudd, remote desktop
#39 [01:12] <Ram_> got it
#40 [01:13] <Andrio> I got it to work once, with a desktop operating system, and it was unplayable because the mouse didn't work.
#41 [01:13] <Ram_> trying to help the kids we are 6,000 miles a way from home
#42 [01:13] <linuxdaemon> It can work in a vm, if your cpu supports VT-d
#43 [01:13] <urielsalis> Ram_, cant you run it in the pc you are currently in?
#44 [01:14] <Andrio> urielsalis, this one? http://paste.ubuntu.com/19248786/
#45 [01:14] <Ram_> nope it's old PC
#46 [01:14] <urielsalis> Ram_, linux live cd?
#47 [01:15] <urielsalis> or live usb
#48 [01:15] <urielsalis> Ram_, p.ae97.net
#49 [01:15] <urielsalis> err http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
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#51 [01:15] <Ram_> http://paste.ubuntu.com/19248786/
#52 [01:16] <urielsalis> Ram_, you can run a live usb
#53 [01:16] <urielsalis> Ram_, you can run a live usb
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#55 [01:16] <urielsalis> Ram_, you can create one following the link I gave you, then you restart with it inserted and boot to it
#56 [01:17] <Ram_> will try it
#57 [01:17] <Ram_> this for the VPS?
#58 [01:17] <urielsalis> Ram_, no, for the machine you are using
#59 [01:17] <urielsalis> Ram_, the VPS probably already runs linux unless you paid for it to be windows
#60 [01:19] <urielsalis> Ram_, look up what a live usb is and how to use one
#61 [01:19] <Ram_> k and what to load to the USB stick?
#62 [01:20] <urielsalis> Ram_, Ubuntu, instructions in the link I gave you
#63 [01:20] <urielsalis> Ram_, http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
#64 [01:20] <Ram_> k
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#73 [02:11] <MissDog> Hey im looking for a way to reset the password to my daughters minecraft account because we forgot it and it is very old and i am a bit stuck :/
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#88 [02:55] <Bladerman> Hello there, yesterday I emailed Mojang and told them my problem. When I received a reply, they directed me to this site because I had no other choice. My problem is that whenever I log in to Minecraft, it says "Sorry, but we couldn't connect to our servers. Please make sure you are online and that Minecraft is not blocked. (IOException: Invalid keystore format)"
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#115 [04:32] <elind21> Hi all, was wondering if anyone has had any experience getting minecraft authentication (login) working through a passworded proxy server?
#116 [04:32] <Andrio> What protocol?
#117 [04:32] <Andrio> I think it's possible with SOCKS3 or something.
#118 [04:33] <Andrio> But not a HTTP proxy.
#119 [04:33] <james000-> Do you mean just routing the packets through a proxy and leaving the actual authentication logic as is?
#120 [04:33] <bo_superman> df
#121 [04:33] <james000-> Because I believe java allows you to pass in command line args to specify a proxy
#122 [04:33] <bo_superman> ko pk
#123 [04:34] <bo_superman> làm sao để chơi được minecraft
#124 [04:34] <elind21> I will try to explain my situation: to connect to the internet or to an external server from any software a username and password is requred for the proxy server proxy2.eq.edu.au
#125 [04:34] <james000-> http://gaming.stackexchange.com/a/26631 You might want to look at using this
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#127 [04:36] <elind21> Thanks james000- , I'll give that a try. I saw a mod called Minecraft Proxy, but it's only updated to 1.4.
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#135 [04:43] <MinecraftNews> minecraft crashes whenever you try and go in a world i did install a furnicture mod
#136 [04:48] <Anna> ??> MinecraftNews mods
#137 [04:48] <Absol> MinecraftNews: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#138 [04:48] <Absol> MinecraftNews: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#152 [05:27] <Karmijn> Hi. After emailing with Mineclraft I was directed here to hopefully find help with openening Minecraft from the launcher on my pc. I contineously get stuck with an error 126, even after updating Java, my OpenGL and altering certain files with an .dll extension. My computer has Windows 7,Home Premium 64-bit Sp 1, Intel core i3-2310M CPU @2.10GHz, 4 GB RAM, Mobil Intel HD Graphics. Any help would be highly appreciated! Thanks in advance,
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#159 [05:58] <lkhgfdsxcfyu> can anyone tell me whats wrong with my minecrat?
#160 [05:58] <lkhgfdsxcfyu> ft
#161 [05:59] * TheUnfairestFour [TheUnfairestFour@notlogged] has joined #minecrafthelp
#162 [06:00] <lkhgfdsxcfyu> when i go on the launcher and try and launch it, it keeps crashing with rendering error
#163 [06:02] <TheUnfairestFour> when i go to launch any version of minecraft it crashes no matter what but i found the problem but cant fix it
#164 [06:02] <Andrio> ??> lkhgfdsxcfyu launcher/crash-log
#165 [06:02] <Absol> lkhgfdsxcfyu: We need to see your crash log, which appears after a crash.
#166 [06:02] <Absol> lkhgfdsxcfyu: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#170 [06:03] <lkhgfdsxcfyu> ok ill be back!
#171 [06:03] <Andrio> TheUnfairestFour, what's the problem then?
#172 [06:05] <TheUnfairestFour> its says that it was caused by the file com.google.gason.stream.MalformedJsonException: Unterminated object at line 1 column 143
#173 [06:05] <Andrio> Mm, bad JSON
#174 [06:05] <Andrio> That's probably a corrupted cache file.
#175 [06:05] <Andrio> Deleting that should fix it.
#176 [06:05] <TheUnfairestFour> i cant
#177 [06:05] <Andrio> Why?
#178 [06:06] <TheUnfairestFour> it wont let me acess the file at all
#179 [06:06] <TheUnfairestFour> but you can see it on my launcher
#180 [06:06] <Andrio> What happens when you try?
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#182 [06:07] <TheUnfairestFour> it pulla up a thing that says find something to open this file
#183 [06:07] <Andrio> You don't need to be able to open the file to delete it.
#184 [06:07] <TheUnfairestFour> i downloaded 7zip and winrar but both do nothing
#185 [06:07] <Andrio> well, those can't open text files...
#186 [06:08] <TheUnfairestFour> well then how do it do it?
#187 [06:08] <Andrio> ??> TheUnfairestFour win/.minecraft
#188 [06:08] <Absol> TheUnfairestFour: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#189 [06:08] <lkhgfdsxcfyu> how do i share the info with you guys so u can try and help me
#190 [06:09] <TheUnfairestFour> but were will the file be located?
#191 [06:09] <Andrio> TheUnfairestFour, delete any file there with 'cache' in its name.
#192 [06:09] <Andrio> ??> lkhgfdsxcfyu paste
#193 [06:09] <Absol> lkhgfdsxcfyu: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#194 [06:10] <TheUnfairestFour> in the libraries folder or all of them in every folder?
#195 [06:10] <lkhgfdsxcfyu> ok its http://paste.ubuntu.com/19263319/
#196 [06:10] <Andrio> There shouldn't be any cache files in the libraries folder...
#197 [06:11] <Andrio> ??> lkhgfdsxcfyu win/DXDiag
#198 [06:11] <Absol> lkhgfdsxcfyu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#199 [06:11] <TheUnfairestFour> ok were would one be
#200 [06:11] <lkhgfdsxcfyu> ialready did so many timesand its stillnot fixed
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#205 [06:14] <Andrio> TheUnfairestFour, probably the .minecraft directory itself
#206 [06:14] <TheUnfairestFour> i found i thing it says usercashe
#207 [06:15] <Andrio> lkhgfdsxcfyu, DirectX Diagnostics is an informational tool. It doesn't do anything else
#208 [06:15] <TheUnfairestFour> but thats all that i found
#209 [06:15] <Andrio> TheUnfairestFour, ok, delete that.
#210 [06:15] <TheUnfairestFour> ok
#211 [06:15] <TheUnfairestFour> ok its deleted
#212 [06:15] <TheUnfairestFour> should it work now?
#213 [06:16] <Andrio> Yes.
#214 [06:16] <TheUnfairestFour> ok thx so much!
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#216 [06:18] <TheUnfairestFour> yes thx so much it worked ive been trying to fix this for weeks bye
#217 [06:18] <Andrio> o/
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#220 [06:19] <lkhgfdsxcfyu> at the end of the page what do i do bc the last step is to copy the URL for the dxdiag
#221 [06:20] <lkhgfdsxcfyu> @absol
#222 [06:20] <Andrio> Show us the URL?
#223 [06:21] <lkhgfdsxcfyu> http://paste.ubuntu.com/19263814/
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#225 [06:22] <Andrio> ??> lkhgfdsxcfyu win/update
#226 [06:22] <Absol> lkhgfdsxcfyu: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#227 [06:24] <lkhgfdsxcfyu> i have this onegraphics update that keeps failing and it wont update thats the problem im having
#228 [06:24] <lkhgfdsxcfyu> whats win/update
#229 [06:25] <Andrio> A command to Absol.
#230 [06:25] <lkhgfdsxcfyu> and how'
#231 [06:25] <lkhgfdsxcfyu> win/update
#232 [06:27] <lkhgfdsxcfyu> i have been trying to get my minecraft to work and it wont and ive tryed EVERYTHHING!!!!
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#234 [06:28] <lkhgfdsxcfyu> plz someone help me
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#238 [06:32] <lkhgfdsxcfyu_> i have no clue what to do
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#272 [07:26] <sybrenmeijnts> I have problems with my skins, i cant get any skin exept the Steve one it starten at 1.10.2. Can someone help me?
#273 [07:27] * SleepingShy is now known as Shy
#274 [07:28] <sybrenmeijnts> I have problems with my skins, i cant get any skin exept the Steve one it starten at 1.10.2. Can someone help me?
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#276 [07:29] <Hania> http://paste.ubuntu.com/19267973/
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#283 [07:33] <Hania> Hello, I'm a Demo player of Minecraft at the moment. And a error happens when I try to launch the game/demo. It recommends me, To update my graphics driver, I follow the steps to fix it. But I didn't understand, and It didn't do anything. So please help me, To play the demo. It has been on my computer for a while and I would like to play the demo already. But It doesn't seem to work. So please answer me as soon as possible. I'm not in a rush, but I woul
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#285 [07:35] <Andrio> Hania, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#286 [07:36] <Hania> My cousin has a windows 8, He downloaded it smoothly.
#287 [07:36] <Hania> I'm going to get the full version of minecraft soon. Will there be still a problem?
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#290 [07:38] <Andrio> uh... yes.
#291 [07:38] <Andrio> If you use that PC, yes.
#292 [07:39] <Hania> Alright, If I would downgrade my PC to windows 7, How do I do that? Do you have Links to help me?
#293 [07:39] <Andrio> ??> Hania win/downgrade
#294 [07:39] <Absol> Hania: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#295 [07:40] <Hania> Thank you for your help, If I have anymore problems, I'll make sure to come back.
#296 [07:40] <Hania> Thank you.
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#298 [07:42] <StepKyle21> hello
#299 [07:42] <StepKyle21> um... guys
#300 [07:42] <StepKyle21> I need some graphics drivers like intel
#301 [07:42] <StepKyle21> but I don't know how to download it
#302 [07:42] <StepKyle21> cause I wanna get shader pack
#303 [07:43] <Andrio> ??> StepKyle21 win/DXDiag
#304 [07:43] <StepKyle21> and when I use shader packs it did not work
#305 [07:43] <Absol> StepKyle21: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#306 [07:45] <StepKyle21> ok wait
#307 [07:45] <StepKyle21> http://paste.ubuntu.com/19269173/
#308 [07:45] <StepKyle21> thats it
#309 [07:47] <Andrio> I'm not sure that video controller actually supports shaders.
#310 [07:48] <StepKyle21> then how can my video controller support my shaders what would I do?
#311 [07:48] <Andrio> You'd need to install a new video card, or get a newer PC.
#312 [07:49] <Andrio> One that supports OpenGL 2.0 at least.
#313 [07:49] <Andrio> (yours has 1.4)
#314 [07:49] <StepKyle21> how can I upgrade my OpenGL?
#315 [07:50] <Andrio> Again, get a new video card.
#316 [07:50] <StepKyle21> why
#317 [07:51] <Andrio> Because yours doesn't support shaders.
#318 [07:51] <StepKyle21> why will I buy a new video card
#319 [07:51] <StepKyle21> can I update this OpenGL?
#320 [07:53] <Andrio> No.
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#324 [07:54] <Chromaryu> OpenGL is depend on your graphic card.
#325 [07:54] <Chromaryu> again, Read what Andrio said.
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#337 [08:27] <miki28> Hi, I have a problem forge minecraft
#338 [08:28] <miki28> every time I open minecraft forge with my crash and I did not even put a mod
#339 [08:29] * XtraFr3ckle [XtraFr3ckle@notlogged] has joined #minecrafthelp
#340 [08:30] <miki28> man?
#341 [08:30] <Andrio> ??> miki28 mods
#342 [08:30] <Absol> miki28: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#343 [08:30] <Absol> miki28: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#344 [08:30] <miki28> ok
#345 [08:30] <XtraFr3ckle> Hello! I have begun to have a terrible issue where Minecraft keeps crashing on me, but let me start from the beginning. First off, I have a 64-bit computer. One day, when I opened up Minecraft, all the visuals were very laggy and choppy. Even the home screen with the animation in the background behind "singleplayer" and "multiplayer" didn't flow smoothly and instead jolted through its animation. In game, f3 told me I
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#347 [08:31] <XtraFr3ckle> worked fine for a while. This seemed to solve the entire problem until recently. When I play on a server, everything is fine, but eventually the blocks on the screen start flashing, and the game eventually crashes. I attached a log of this happening (latest.log). All I have to do is go on a server, fly around, and I get that error of running out of memory. This didn't use to happen till recently. I tried to allocate
#348 [08:31] <XtraFr3ckle> but the game wouldn't even open and gave me this message in the logs (AllocatingMoreMemoryError.png). This is where I need help. The game is playable for some amount of time, but once it runs out of memory, it does the crazy flashing blocks thing, and then crashes. Ideally, I'd like my 64-bit computer to be running 64-bit java for Minecraft, but I'd settle for having to use 32-bit java if that is the only solution. F
#349 [08:32] <XtraFr3ckle> It is just this odd error that is happening with Minecraft. Any support would be much appreciated!
#350 [08:32] * kirazombie [kirazombie@notlogged] has joined #minecrafthelp
#351 [08:32] <Andrio> If you have 64-bit Windows, the native launcher should install 64-bit Java for you.
#352 [08:32] <XtraFr3ckle> I sent this email to the mojang support ant they directed me here. I can get screenshot links if you want
#353 [08:32] <Andrio> What did you use as JVM arguments?
#354 [08:32] <XtraFr3ckle> Let me get you the screenshots @andrio
#355 [08:33] <XtraFr3ckle> http://prntscr.com/br5ulm
#356 [08:33] <XtraFr3ckle> As I said though, the 64-bit wasn't working for some odd reason and it made the game lag and be choppy at 0 fps
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#358 [08:35] <Andrio> Try unticking 'Java Executable'.
#359 [08:35] * tulinho07 [tulinho07@notlogged] has quit. (Client Quit)
#360 [08:35] <Andrio> Looks like that's pointed at a 32-bit Java installation.
#361 [08:36] <XtraFr3ckle> I'll try it, but then it'll default back to that 64-bit thing and it'll give me that laggyness I was talking about in my original paragraphs
#362 [08:36] <Andrio> which got cut off.
#363 [08:36] <kirazombie> can you help me guys i need to join minecraft
#364 [08:36] <XtraFr3ckle> Want me to send it again Andrio?
#365 [08:36] <XtraFr3ckle> I can put it in a pastebin if you wish?
#366 [08:36] <Andrio> XtraFr3ckle, try using a pastebin, yeah.
#367 [08:36] <kirazombie> do not just say i need help
#368 [08:37] <Andrio> kirazombie, what's the problem?
#369 [08:38] <XtraFr3ckle> http://pastebin.com/pFxjFSbC
#370 [08:38] <kirazombie> i join minecraft but i need to fix the problem im on windows 10
#371 [08:38] <kirazombie> you know
#372 [08:40] <kirazombie> just cant i use play but cant
#373 [08:40] <XtraFr3ckle> Andrio, if you want me to send that log over, or the screenshots, just let me know.
#374 [08:40] <Andrio> ??> kirazombie launcher/log
#375 [08:40] <Absol> kirazombie: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#376 [08:40] <Absol> kirazombie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#377 [08:41] <kirazombie> wow that message i dont se
#378 [08:41] <kirazombie> lol
#379 [08:41] <kirazombie> aha ok
#380 [08:42] <kirazombie> il try
#381 [08:42] <XtraFr3ckle> Anything Andrio?
#382 [08:42] <kirazombie> what i need to copy now absol
#383 [08:44] <Andrio> XtraFr3ckle, did you install 64-bit Java?
#384 [08:44] <Andrio> Perhaps try using that.
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#388 [08:51] <kirazombie> did you know my prblem
#389 [08:51] <kirazombie> guys
#390 [08:51] <XtraFr3ckle> I have tried 64-bit java and it does the same thing
#391 [08:53] <kirazombie> whats that
#392 [08:53] <kirazombie> 64 bit java
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#394 [08:54] <kirazombie> what did i do now lol
#395 [08:56] <XtraFr3ckle> Okay, Ill come back later for more help!
#396 [08:56] <XtraFr3ckle> Thanks for the support this morning.
#397 [08:56] <kirazombie> no
#398 [08:56] <kirazombie> can you help me
#399 [08:57] <kirazombie> plz
#400 [08:57] <XtraFr3ckle> I'm not a helper xD I needed help just like you
#401 [08:57] <kirazombie> but where can i found help
#402 [08:58] <XtraFr3ckle> Here, or you can make a thread on the minecraft forum
#403 [08:58] <kirazombie> i need there so
#404 [08:58] <kirazombie> and what i need
#405 [08:59] <kirazombie> ok cya later
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#426 [09:34] <steve> when I opened. the app to play minecraft it keeps shouting the app
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#431 [09:41] <Guest12677> We are running a class using minecraft. the issue is that only 15 students are able to log into the game, we have 20 students. We are at a university network with NAT set up. How do we get more than 15 users to log into minecraft servers on a single network?
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#437 [09:44] <moby27> YFYNvn/wMKyfmHDxLJVH3h+keXA=
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#443 [09:48] <Finn> Hello.. Is anyone else crashing?
#444 [09:49] <Finn> Everytime a join a game in any version, i crash 2-5 second into the game.
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#446 [09:50] <Finn> I couldn't play minecraft after the 1.10 update...
#447 [09:50] <Finn> Please help!
#448 [09:50] <Finn> Please help!
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#450 [09:51] <Finn> Anyone there?
#451 [09:51] <Andrio> ??> Finn launcher/crash-log
#452 [09:51] <Absol> Finn: We need to see your crash log, which appears after a crash.
#453 [09:51] <Absol> Finn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#454 [09:52] * Jason [Jason@notlogged] has joined #minecrafthelp
#455 [09:52] <Finn> Ok...
#456 [09:52] <Finn> Is that safe to do?
#457 [09:52] <Jason> After an automatic update, my mincraft deleted a world I built called "Utopia" I went online and looked for help, and was able to retrieve it up to June the 24th, and there were no other saves before then. When I have been making a lot of constructions in Utopia since few days ago, how can I get what I did up to yesterday back? Please help Thanks Jason
#458 [09:52] <Andrio> yes... why wouldn't it be?
#459 [09:53] <Finn> Idk just making sure.
#460 [09:53] <Andrio> mm
#461 [09:55] <Finn> http://paste.ubuntu.com/19278023/
#462 [09:55] <Finn> there you go
#463 [09:55] <Andrio> That's not a crash report.
#464 [09:55] <Finn> ?
#465 [09:55] <Andrio> Is there a crash report?
#466 [09:56] <Finn> No
#467 [09:56] <Andrio> hm
#468 [09:56] <Andrio> ??> Finn launcher/log
#469 [09:56] <Absol> Finn: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#470 [09:56] <Absol> Finn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#471 [09:56] <Finn> Oh okay
#472 [09:56] <Finn> Uhm.. that has my real name in it...
#473 [09:57] <Andrio> Then delete your real name from it.
#474 [09:57] <Finn> okay
#475 [09:57] <Finn> Also, i can't that'll take forevery im ftm transgender and thats my birthname ;-;
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#478 [09:58] <Andrio> that's why text editors have find and replace tools.
#479 [09:58] <consumer> does buying the PC version of minecraft give me access to all other versions on other platforms? or will i have to buy, say, PC, android and PS4 versions all three?
#480 [09:58] <Finn> ok here
#481 [09:58] <Finn> http://paste.ubuntu.com/19278300/
#482 [09:58] <Andrio> consumer, no.
#483 [09:58] <Finn> thats my launcher thing
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#485 [09:59] <Andrio> You'd have to buy them separately.
#486 [09:59] <Finn> So can you tell whats wrong? I really have no clue.
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#488 [10:00] <Finn> Oh no i have to go ;-;
#489 [10:00] <Finn> please hurry
#490 [10:00] <Finn> errr i have to goooo ;c sorry bye!
#491 [10:00] <Andrio> Bye...
#492 [10:01] <Andrio> You don't have D3DGear installed, do you?
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#495 [10:02] <FlameofOsiris> Is anyone online that can help me?
#496 [10:03] <Chromaryu> Mm. what's the problem FlameofOsiris
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#498 [10:03] <FlameofOsiris> My problem is that when I click play on the Minecraft launcher, it simply doesn't launch.
#499 [10:04] <Chromaryu> FlameofOsiris: does it crash>
#500 [10:04] <FlameofOsiris> Y'know how you can see Launching... on the play button for a brief second
#501 [10:04] <FlameofOsiris> No it doesn't crash
#502 [10:04] <Chromaryu> ??> FlameofOsiris launcher/game-log
#503 [10:05] <Chromaryu> ??> FlameofOsiris launcher/log
#504 [10:05] <Absol> FlameofOsiris: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#505 [10:05] <Absol> FlameofOsiris: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#506 [10:05] <Chromaryu> Er No
#507 [10:05] <FlameofOsiris> lright
#508 [10:05] <Chromaryu> ??> FlameofOsiris launcher/launcher-log
#509 [10:05] <Chromaryu> ??< index
#510 [10:06] * marcos [marcos@notlogged] has quit. (Quit: Web client closed)
#511 [10:06] <Chromaryu> ??> FlameofOsiris launcher/game-output
#512 [10:06] <Absol> FlameofOsiris: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#513 [10:06] <Absol> FlameofOsiris: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#514 [10:06] <FlameofOsiris> Wait how do I get the launcher log?
#515 [10:06] <Chromaryu> Can you do that>?
#516 [10:06] <Chromaryu> Newest one
#517 [10:06] <FlameofOsiris> It just stays on the launcher
#518 [10:06] <FlameofOsiris> It doesn't open up minecraft.
#519 [10:06] * nigelfroze [nigelfroze@notlogged] has joined #minecrafthelp
#520 [10:07] <Chromaryu> FlameofOsiris: do what Absol said.
#521 [10:07] <nigelfroze> why i can't go in the cube craft server
#522 [10:07] <Andrio> There might not be a game log, Ryu.
#523 [10:07] <Chromaryu> Oh really.
#524 [10:07] <FlameofOsiris> http://paste.ubuntu.com/19278962/
#525 [10:07] <Andrio> Yeah
#526 [10:07] <FlameofOsiris> Here it is
#527 [10:07] <Andrio> It sounds like it failed to start Minecraft at all.
#528 [10:08] <FlameofOsiris> Exactly my point
#529 [10:08] <Chromaryu> wait, Andrio
#530 [10:08] <Andrio> [11:01:37 INFO]: Launching in F:\ – that's a new one.
#531 [10:08] <Chromaryu> ^
#532 [10:08] <nigelfroze> hello
#533 [10:08] <FlameofOsiris> Wait..
#534 [10:08] <FlameofOsiris> I remember before vacation I tried to create a portable minecraft
#535 [10:08] <Andrio> nigelfroze, what happens when you try?
#536 [10:08] <FlameofOsiris> and :F was the name of it on the computer
#537 [10:09] <Andrio> I see.
#538 [10:09] <FlameofOsiris> What should I change the directory to?
#539 [10:09] <nigelfroze> java nulpointer ????
#540 [10:09] <Andrio> !check play.cubecraft.net
#541 [10:09] <Andrio> oh.
#542 [10:09] <Andrio> FlameofOsiris, did you still want a portable installation?
#543 [10:10] <FlameofOsiris> Oh no I'm back from vacation
#544 [10:10] <Andrio> All right.
#545 [10:10] <FlameofOsiris> I just want to fix my problem.
#546 [10:10] <Andrio> Then either untick it, or change it back to the default.
#547 [10:10] <Andrio> ??> FlameofOsiris win/.minecraft
#548 [10:10] <Absol> FlameofOsiris: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#549 [10:10] <FlameofOsiris> got it
#550 [10:10] <nigelfroze> ???
#551 [10:11] <FlameofOsiris> I'm in the .minecraft folder
#552 [10:11] <FlameofOsiris> Do I just change the directory to it?
#553 [10:11] <Andrio> FlameofOsiris, do you know how to get the path to that from the address bar?
#554 [10:12] <FlameofOsiris> Yes I have it copied now
#555 [10:12] <Andrio> All right
#556 [10:12] <Andrio> That's what you can change the working directory to in the launcher profile.
#557 [10:12] <FlameofOsiris> It works!
#558 [10:12] <FlameofOsiris> Thanks guys.
#559 [10:13] <Andrio> no problem.
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#561 [10:13] <FlameofOsiris> This community has been the best place for my problems
#562 [10:13] <FlameofOsiris> see ya later I suppose
#563 [10:13] <FlameofOsiris> see ya later I suppose
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#567 [10:15] <Rsaver> Hello. My world just vanished. Loaded it like normal and there's a new empty world.
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#573 [10:17] <Rsaver> It also wouldn't turn camera and brightness was way down until I adjusted in settings.
#574 [10:18] <Rsaver> Any game updates ate gone.
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#576 [10:18] <Rsaver> All of our creations are gone. What happened?
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#579 [10:22] <Rsaver> Hello? Anyone here?
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#586 [10:32] <a-z-d-m> -Espercorn- [#MineCraftHelp
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#592 [10:35] <Neimani> Does anybody know If Mojang can ban your account.Because I tried to click on my mc application and then I was left with like a crash log saying .banned
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#594 [10:36] <Chromaryu> ??> Neimani launcher/crash-log
#595 [10:36] <Absol> Neimani: We need to see your crash log, which appears after a crash.
#596 [10:36] <Absol> Neimani: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#599 [10:38] <Neimani> This was a few years ago, and I don't have the file anymore :(
#600 [10:38] <Neimani> I decided now to ask for help
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#602 [10:38] <Chromaryu> Neimani: Mojang does not ban account at all, banning is all server side.
#603 [10:40] <Neimani> Ok, but it's just weird to me how there was .banned and my mc disappeared from my desktop. Sorry I don't have the crash log >.<
#604 [10:40] <bgsteiner> ^^ Mojang can terminate accounts
#605 [10:40] <Neimani> No but I could acces my account
#606 [10:40] <bgsteiner> then its a client side problem we will need a crash report to be of any help
#607 [10:40] <Chromaryu> yeah, Mojang can terminate Acc. But it not banning.
#608 [10:41] <Neimani> So if I could still access my account, I'm fine?
#609 [10:41] <Chromaryu> Surely.
#610 [10:41] <Neimani> Ok, thanks for the help everybody
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#619 [10:51] <Hyper> Hi umm minecraft multiplayer has nkt been working i took a speed test and my internet got higher than my friend yetvmy servers never load and his does it alwasys says some error thing when i try tk connect
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#627 [10:52] <Hyper> My minecraft multiplayer has not been working it doesnt seem to be a pronlem with my wifi
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#630 [10:54] <Hyper> My minecraft multiplayer hasnt been working ita nkt a problem with my wifi
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#632 [10:55] <bgsteiner> Hyper: Can you explain the issue are having in detail. Any errors or messages you get when playing
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#638 [10:57] <IntenseDerps> Anyone here free?
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#641 [10:58] <bgsteiner> ?
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#649 [11:07] <Lizzy_> Hi, whenever I go on a server or a singleplayer game my minecraft just crashes, can anyone help?
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#652 [11:08] <Lizzy_> Whenever I go on a server my minecraft crashes. This happens in singleplayer too
#653 [11:10] <Lizzy_> Is anyone online
#654 [11:10] <bgsteiner> yes
#655 [11:10] <bgsteiner> what verson are you running
#656 [11:10] <Lizzy_> 1,10,2
#657 [11:10] <Lizzy_> .*
#658 [11:10] <Lizzy_> .*
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#660 [11:11] <bgsteiner> can you paste a full copy of your crash report/error to http://paste.ubuntu.com
#661 [11:11] <Lizzy_> Ok ya
#662 [11:12] <Lizzy_> Ok nvm, I fixed. This happened to my computer too but I got it fixed my VBO's were on
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#664 [11:14] <bgsteiner> that would do it
#665 [11:15] <annoyed> anyone else finding that mojang is useless at supporting its customers?
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#672 [11:30] <bgsteiner> no
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#683 [11:40] <yorobro> Is there any way you can recover minecraft files like crash logs if you deleted them?
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#685 [11:44] <yorobro> Or are you unable to get them back?
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#688 [11:46] <topspur> Hi. My son wanted to show me what happens when you go through a portal, but I ended up falling out of the world. I am playing on construction (not survival), and in the past have always re-spawned back in my land, but this time, I have re-spawned to an empty world, with all my buildings gone! Can any one advise how I can get back to my previous world please?
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#696 [11:52] <diego_> Ighghjh
#697 [11:52] <diego_> I
#698 [11:52] <diego_> hkljhlhohjlohjohihikh
#699 [11:53] <diego_> ç´ñ`´ñiofdgoiushrpghr`hidijldojuferhdgsssdfshdfjhvhdfdsgihhcfhdcriswcxfwc
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#714 [12:16] <milouu14> http://paste.ubuntu.com/19288814/plain/
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#733 [12:41] <B_Train> Is anyone on? If so I need help with a problem whenever I launch my minecraft it says this, "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#734 [12:43] <B_Train> Hello????
#735 [12:45] <B_Train> No one?
#736 [12:45] <B_Train> ok.
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#740 [12:49] <B_Train> IS ANYONE HERE?!?!?!?!?!?
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#746 [12:50] <thailor> j
#747 [12:50] <thailor> porfavo
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#749 [12:51] <B_Train> Can someone help me?
#750 [12:51] <B_Train> ???
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#752 [13:00] <xola> ??> B_Train ask
#753 [13:00] <Absol> B_Train: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#754 [13:00] <Absol> B_Train: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#755 [13:00] <B_Train> whenever I launch my minecraft it says this, "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
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#759 [13:02] <xola> can you paste your crash log to paste.ubuntu and give the link here
#760 [13:02] <xola> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1854945-error-could-not-find-or-load-main-class-net
#761 [13:03] <B_Train> how do you get to your crash log?
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#764 [13:04] <xola> what's your user name in windows?
#765 [13:04] <xola> that link suggests it can't read the path
#766 [13:04] <B_Train> what does that mean?
#767 [13:05] <xola> accented characters in windows username
#768 [13:05] <B_Train> its my email for my windows username
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#770 [13:07] <xola> you might try making a new windows user with a simple name like TEST
#771 [13:07] <B_Train> ok
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#774 [13:08] <xola> then install using the MSI installer to the TEST account, it will land in %appdata%
#775 [13:08] <xola> c users test appdata roaming .minecraft
#776 [13:10] <yoyolias> http://paste.ubuntu.com/19292423/
#777 [13:10] <xola> I use this installer https://launcher.mojang.com/download/MinecraftInstaller.msi
#778 [13:10] <xola> Your request matched the Radeon HD 4xxx Series PCIe driver for the Radeon HD Series. The download for Windows 7 - 64 Bit (153 MB) can be found at http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#780 [13:11] <yoyolias> my mincraft startet and crash when i push paly (sorry my englisch is not good im am from Germany)
#781 [13:11] <OwlWithAHoodie> you don say
#782 [13:11] <xola> I'd also turn off VBO's under video settings
#783 [13:12] <xola> VBO's really should be OFF by default
#784 [13:12] <OwlWithAHoodie> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#785 [13:12] <yoyolias> the Mnecraft lancher started and Minecraft not
#786 [13:13] <OwlWithAHoodie> what was the error, if any?
#787 [13:13] <jesuso> http://paste.ubuntu.com/19292635/
#788 [13:13] <xola> you might paste the error log
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#790 [13:13] <yoyolias> http://paste.ubuntu.com/19292423/
#791 [13:13] <xola> yoyolias, that's the dxdiag
#792 [13:13] <xola> can you get the crash log now?
#793 [13:14] <OwlWithAHoodie> ye
#794 [13:14] <yoyolias> yes wait
#795 [13:14] <B_Train> i dont know what i did but it works now o-o
#796 [13:14] <xola> doesn't look like jesuso has a pc that can play
#797 [13:14] <xola> test account?
#798 [13:15] <B_Train> Nope.
#799 [13:15] <xola> msi installer?
#800 [13:15] <B_Train> I honeslty have no idea but thanks.
#801 [13:15] <B_Train> Nope i changed my microsoft username i think
#802 [13:16] <OwlWithAHoodie> seems legit.
#803 [13:16] <xola> ok, wasn't sure that would be enough
#804 [13:16] <yoyolias> I dont find the crash code sorry
#805 [13:16] <OwlWithAHoodie> look for launcher log
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#808 [13:16] <OwlWithAHoodie> hey
#809 [13:16] <yoyolias> ID =
#810 [13:17] <yoyolias> id 0
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#814 [13:18] <yoyolias> what i must do yet
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#816 [13:18] <HydroBeatz> Hey guys
#817 [13:18] <xola> http://minecraft.gamepedia.com/Crash
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#822 [13:21] <HydroBeatz> My problem is that my friend got into my account when he was at my house and changed the password. Originally it was my email for the login but he changed that too and now I don't have access to my account at all! He doesn't respond to me anymore. I'm wondering if Mojang can ask me one of the security questions from the email and when I get it right, they can get me my account info?
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#824 [13:21] <xola> should be possible
#825 [13:21] <xola> ??> HydroBeatz account/reset-password
#826 [13:21] <Absol> HydroBeatz: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#827 [13:21] <Absol> HydroBeatz: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
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#830 [13:22] <HydroBeatz> No you see the problem is, he changed the username to his gmail
#831 [13:22] <HydroBeatz> And I don't know his gmail's password.
#832 [13:22] <xola> ??> HydroBeatz account/reset-email
#833 [13:22] <Absol> HydroBeatz: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#834 [13:22] <HydroBeatz> Will they ask me a secuirty question?
#835 [13:22] <HydroBeatz> security*
#836 [13:23] <xola> try it and find out
#837 [13:23] <xola> let me know
#838 [13:24] <HydroBeatz> Well I got the email to send to mine
#839 [13:24] <HydroBeatz> But this came up
#840 [13:24] <HydroBeatz> An error occurred. Could not load security challenge.
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#842 [13:24] <xola> ??> HydroBeatz account/challenge/reset
#843 [13:24] <Absol> HydroBeatz: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#844 [13:25] <mattym> HydroBeatz, Try a different web browser
#845 [13:25] <yoyolias> http://paste.ubuntu.com/19292423/ what i must do, Crash code IP 0
#846 [13:26] <HydroBeatz> I got the same thing
#847 [13:26] <HydroBeatz> I:
#848 [13:26] <xola> yoyolias http://minecraft.gamepedia.com/Crash
#849 [13:26] <HydroBeatz> It still said "An error occurred. Could not load security challenge."
#850 [13:26] <xola> you're not getting the crash log
#851 [13:27] <xola> on a new browser?
#852 [13:27] <HydroBeatz> Yes
#853 [13:27] <HydroBeatz> I used Google Chrome first, and then tried Internet Explorer.
#854 [13:27] <xola> ??> HydroBeatz mojang/email
#855 [13:27] <Absol> HydroBeatz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#856 [13:27] <Absol> HydroBeatz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#857 [13:28] <xola> they need the trans id
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#859 [13:28] <HydroBeatz> trans?
#860 [13:28] <xola> ??> HydroBeatz account/trans-id
#861 [13:28] <Absol> HydroBeatz: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#862 [13:28] <xola> that's your receipt, you should have saved it when you paid
#863 [13:29] <HydroBeatz> I don't think I did..
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#866 [13:29] <HydroBeatz> It was so long ago
#867 [13:29] <HydroBeatz> When was minecraft first out?
#868 [13:29] <xola> ??> HydroBeatz account/trans-id/lost
#869 [13:29] <Absol> HydroBeatz: If you have lost your transaction ID, you will need to follow the steps for the payment provider you used.
#870 [13:29] <Absol> HydroBeatz: Paypal: ?? account/trans-id/paypal | Skrill (mid-2011 through November 2013): ?? account/trans-id/skrill | Braintree (since December 2013): ?? account/trans-id/braintree | Gift code: ?? account/trans-id/giftcode
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#872 [13:30] <HydroBeatz> See the thing is I don't know what I used to purchase it.. I bought so many accounts before for my friends
#873 [13:30] <HydroBeatz> See the thing is I don't know what I used to purchase it.. I bought so many accounts before for my friends
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#875 [13:30] <HydroBeatz> welll, people who needed it
#876 [13:30] <xola> you might just go to your "friend" and have him login to his email so you can reset your password and email
#877 [13:30] <HydroBeatz> He hasn't responded to me since last week.
#878 [13:30] <xola> he doesn't respond to you at his door?
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#880 [13:31] <HydroBeatz> He's an old friend from Middle School, we don't live near each other any,ore.
#881 [13:31] <HydroBeatz> more*
#882 [13:32] <xola> ??> HydroBeatz account/hacked
#883 [13:32] <Absol> HydroBeatz: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#884 [13:32] <Absol> HydroBeatz: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#886 [13:32] <xola> no getting around needing that trans-id
#887 [13:32] <xola> how did you pay for it?
#888 [13:32] <xola> paypal hopefully
#889 [13:33] <HydroBeatz> But can't I just pass the security question and get my account back or do I still have to have the trans-id. And I don't remember how I paid for that one exactly because I've bought other accounts different ways.
#890 [13:33] <HydroBeatz> Some were gift cards and some online
#891 [13:33] <mattym> HydroBeatz, You either need to get your friend to fix it, or fill in that form including the transaction ID
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#894 [13:37] <mateobeghin> por q no me deja entrar cuando se abre dice fix the problem
#895 [13:38] <xola> ??> mateobeghin lang/es
#896 [13:38] <Absol> mateobeghin: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#899 [13:41] <RichHomie> How do people have 2 letter names
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#901 [13:41] * xola is now known as RH
#902 [13:41] <RH> idk
#903 [13:41] <mateobeghin> <Hello the game, not because they let me play, it opens and says fix the problem
#904 [13:41] * RH is now known as xola
#905 [13:42] <xola> ??> mateobeghin win/dxdiag
#906 [13:42] <Absol> mateobeghin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#910 [13:50] <nickname> hallo
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#919 [13:57] <brandon_> mi controlador de tarjeta de video obsoletos , necesito actualizar los controladores pero no se
#920 [13:58] <Syphillis> problem with driver ....it seem it very problematic (if you can read french i will appreciate to help me with this so go to :http://paste.ubuntu.com/19296908/)
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#923 [14:02] <Syphillis> if you can read french it will be appreciate to read my problem :http://paste.ubuntu.com/19296908/
#924 [14:02] <mattym> Syphillis, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#925 [14:02] <xola> System Manufacturer: System manufacturer
#926 [14:02] <xola> System Model: System Product Name
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#928 [14:04] <Syphillis> thanks you mattym for your help, but i think i cant really downgrade anymore sadly
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#937 [14:14] <bgsteiner> got i hate html
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#940 [14:24] <Huahwigirlgamer> fix minecraft crash
#941 [14:24] <Huahwigirlgamer> please
#942 [14:24] <speedyxd212> is every here who speak german?
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#944 [14:25] <speedyxd212> or is all speak english?
#945 [14:25] <Huahwigirlgamer> what do you mean
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#947 [14:26] <speedyxd212> i have a problem with my minecraft i can´t start it (sry my english is not good)
#948 [14:27] <xola> ??> speedyxd212 lang/de
#949 [14:27] <Absol> speedyxd212: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#950 [14:27] <xola> ??> speedyxd212 win/dxdiag
#951 [14:27] <Absol> speedyxd212: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#952 [14:27] <speedyxd212> http://paste.ubuntu.com/19299470/
#953 [14:28] <xola> it's incomplete
#954 [14:28] <xola> ??> speedyxd212 win/dxdiag
#955 [14:28] <Absol> speedyxd212: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#956 [14:29] <xola> are you using linux?
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#958 [14:29] <xola> nevermind
#959 [14:29] <xola> I see that model was supplied with linux
#960 [14:30] <speedyxd212> here my link: http://paste.ubuntu.com/19299470/
#961 [14:30] <xola> Warning: paste is less than 150 lines
#962 [14:31] <xola> I see this http://www.acer.com/ac/en/LA/content/model/NX.M8JST.002
#963 [14:35] <xola> speedyxd212, http://www.intel.com/content/www/us/en/support/processors/mobile-processors/4th-generation-intel-core-i7-extreme-processor.html
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#975 [15:15] <Iri> Anyone know if Mojang has removed the purchased Gift Codes from their site/user profiles completely? Both email from 2012 and current Help Page says it's on the minecraf.net "profile" but it is not.
#976 [15:16] <Iri> minecraft.net * rather
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#978 [15:22] <djclan> can any one help me?
#979 [15:23] * CrazyLilFangirl [CrazyLilFangirl@notlogged] has joined #minecrafthelp
#980 [15:23] <djclan> i forgot the pasword to my mc acc but som one tryed to hack my email so i need to get that back but i cant cause i dont have the phone number that was used is there any way i can get it back with out my email?
#981 [15:24] <CrazyLilFangirl> When I log on to minecraft to get to the "Singleplayer/multiplayer" screen, before it gets to the screen It glitches, saying there was a problem. The website I checked said to put this url into the chat also. http://paste.ubuntu.com/19304657/
#982 [15:29] <djclan> i forgot the pasword to my mc acc but som one tryed to hack my email so i need to get that back but i cant cause i dont have the phone number that was used is there any way i can get it back with out my email?
#983 [15:29] <CrazyLilFangirl> I had that problem
#984 [15:29] <CrazyLilFangirl> Do you have security questions set up?
#985 [15:29] <djclan> yes
#986 [15:31] <CrazyLilFangirl> When you click "forgot password" does it show a page like this? https://help.mojang.com/customer/portal/articles/329524-change-or-forgot-password?ref=launcher
#987 [15:31] <djclan> nope
#988 [15:31] <CrazyLilFangirl> No? What shows up?
#989 [15:31] <CrazyLilFangirl> Paste the link if there is one.
#990 [15:32] <djclan> https://account.mojang.com/password
#991 [15:32] <CrazyLilFangirl> Okay, do you see the If you no longer have access to the e-mail address tied to your account you can request to change it by passing a security challenge?
#992 [15:33] <CrazyLilFangirl> If you do, click that, type the old email, then the new email, then answer the security questions
#993 [15:33] <djclan> well they ask for purchase transaction ID
#994 [15:33] <CrazyLilFangirl> Hmm
#995 [15:33] <djclan> its says
#996 [15:33] <djclan> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#997 [15:34] <CrazyLilFangirl> https://account.mojang.com/changeemail/request try going to that website
#998 [15:34] <djclan> still Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#999 [15:34] <CrazyLilFangirl> Hmm. Do you have that or not?
#1000 [15:34] <Iri> Anyone kow if Mojang moved the location that lists all your purchased gift codes? Where can I find it now?
#1001 [15:35] <djclan> well i bought the game when it first came out so no
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#1003 [15:36] <CrazyLilFangirl> Okay, I can't help you. I'm very sorry.
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#1007 [15:42] <AggelakosS> can anyone help me?
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#1009 [15:44] <AggelakosS> @aubot
#1010 [15:44] <AggelakosS> @Absol
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#1018 [15:50] <MegansGoneCrazy> hello?
#1019 [15:50] <_ShAdOw_SlAier_> Hello
#1020 [15:50] <MegansGoneCrazy> Hi
#1021 [15:51] <_ShAdOw_SlAier_> minecraft keep crashing for me
#1022 [15:51] <_ShAdOw_SlAier_> idk why
#1023 [15:51] <_ShAdOw_SlAier_> it was working yesterday
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#1025 [15:52] <MegansGoneCrazy> idek why either all i would do is exit the whole game and restart it
#1026 [15:52] <MegansGoneCrazy> my problem is the new log in i was never told my email for it
#1027 [15:52] <_ShAdOw_SlAier_> it doesent want to enter
#1028 [15:52] <_ShAdOw_SlAier_> enter mojang
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#1030 [15:53] <bgsteiner> ??> _ShAdOw_SlAier_ launcher/crash-report
#1031 [15:53] <_ShAdOw_SlAier_> yea
#1032 [15:53] <bgsteiner> _ShAdOw_SlAier_: Please provide a full copy of the crash report by copying it to http://paste.ubuntu.com
#1033 [15:54] <_ShAdOw_SlAier_> a sec
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#1036 [16:00] <_ShAdOw_SlAier_> i did that
#1037 [16:00] <bgsteiner> link?
#1038 [16:00] <_ShAdOw_SlAier_> yea
#1039 [16:01] <bgsteiner> we need the link
#1040 [16:01] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19307741/
#1041 [16:01] <bgsteiner> ??> _ShAdOw_SlAier_ win/dxdiag
#1042 [16:02] <Absol> _ShAdOw_SlAier_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1043 [16:02] <_ShAdOw_SlAier_> thx
#1044 [16:04] <bgsteiner> If you have trouble finding the correct drivers to download please copy the output of the dxdiag file and paste it to http://paste.ubuntu.com and provide a link here
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#1046 [16:06] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
#1047 [16:06] <_ShAdOw_SlAier_> here
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#1049 [16:07] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
#1050 [16:07] <_ShAdOw_SlAier_> here
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#1052 [16:07] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
#1053 [16:07] <_ShAdOw_SlAier_> here
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#1055 [16:08] <_ShAdOw_SlAier_> here http://paste.ubuntu.com/19308253/
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#1057 [16:09] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
#1058 [16:09] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
#1059 [16:09] <_ShAdOw_SlAier_> here!!!!
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#1062 [16:10] <bgsteiner> _ShAdOw_SlAier_: Please be patient this is IRC thisng are slow do not expect an instant response from a volunteer
#1063 [16:12] <_ShAdOw_SlAier_> ok
#1064 [16:12] <_ShAdOw_SlAier_> http://paste.ubuntu.com/19308253/
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#1066 [16:14] <MegansGoneCrazy> ok bye i got it ty guys anyways ^w^
#1067 [16:15] <bgsteiner> _ShAdOw_SlAier_: when did you upgrade to windows 8.1
#1068 [16:16] <bgsteiner> and have you played minecraft before on this computer
#1069 [16:16] <MegansGoneCrazy> I didn't I made a mojang minecraft account i used my moms email
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#1073 [16:22] <_ShAdOw_SlAier_> why
#1074 [16:23] <_ShAdOw_SlAier_> i did upgrade it today to win 8
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#1080 [16:24] <Iri> _ShAdOw_SlAier_: You still have two (2) weeks left for a free Windows 10 upgrade. I'm just throwing it out there.
#1081 [16:24] <IsaacGamer05> hola ayuda no puedo jugar me dice tarjeta de memoria obsoleta, que hago?
#1082 [16:25] <_ShAdOw_SlAier_> ok
#1083 [16:25] * K1nG_Clan [K1nG_Clan@notlogged] has joined #minecrafthelp
#1084 [16:25] <_ShAdOw_SlAier_> i,ll upgrade it to win 10
#1085 [16:25] <K1nG_Clan> When i try to start mc with Not enouh items it shows up with this code [22:21:12] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [FML]:
#1086 [16:25] <Iri> You don't have to, but I noticed you said that you just upgraded to "8". I don't know why anyone would want to do that, so I'm just letting you know that you can upgrade to "10" for free, within 2 weeks.
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#1088 [16:26] <_ShAdOw_SlAier_> ok
#1089 [16:26] <_ShAdOw_SlAier_> i get it
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#1091 [16:26] <K1nG_Clan> When i try to start mc with Not enouh items it shows up with this code [22:21:12] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [22:21:12] [main/INFO] [FML]:
#1092 [16:26] <bgsteiner> _ShAdOw_SlAier_: dont upgrade to windows 10
#1093 [16:26] <bgsteiner> K1nG_Clan: we do not provide mod support here
#1094 [16:27] <Iri> Just in case you weren't aware! :-) About your crash, sorry. Can't help (and nobody can) without a crash message (post it via Pastebin).
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#1096 [16:27] <K1nG_Clan> do you know anywhere that does
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#1098 [16:27] <_ShAdOw_SlAier_> why no
#1099 [16:27] <Iri> K1nG_Clan: The IRC or Support pages of the mod developeres? If you are using a modpack, contact the modpack creators.
#1100 [16:28] <_ShAdOw_SlAier_> can you fix it
#1101 [16:28] <Iri> _ShAdOw_SlAier_: Because it's not possible to guess why it crashes.
#1102 [16:28] <bgsteiner> _ShAdOw_SlAier_: Your graphics chipset does not support the latest versions of minecraft and there are no updated drivers for your computer past windows 7
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#1104 [16:28] <_ShAdOw_SlAier_> yea
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#1106 [16:28] <_ShAdOw_SlAier_> so what i do to fix it
#1107 [16:29] <_ShAdOw_SlAier_> what i do to fix it!
#1108 [16:29] <bgsteiner> _ShAdOw_SlAier_: you would need to get a graphics card that supports the minimum specification https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1109 [16:30] <RASHPINA> RECENTLY SWITCH TO WINDOWS 10 AND STOPPED WORKING MINECRAFT ( http://paste.ubuntu.com/19309758/)
#1110 [16:30] <bgsteiner> Other options are to play on a different computer that minecraft wupports
#1111 [16:30] <bgsteiner> supports*
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#1113 [16:31] <RASHPINA> I DONT{T HAVE ANOTHER COMPUTER
#1114 [16:31] <_ShAdOw_SlAier_> ok
#1115 [16:31] <bgsteiner> RASHPINA: your graphics chipset does not support windows 1- you will need to downgrade
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#1117 [16:31] <bgsteiner> ??> RASHPINA win/downgrade
#1118 [16:31] <Absol> RASHPINA: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1120 [16:32] <RASHPINA> OK! I{LL TRY
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#1122 [16:35] <Iri> Wow these requirements to run Minecraft. What on earth did they do to this poor game. I remember being able to run it on a potato...
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#1125 [16:37] <bgsteiner> yep minecraft is now a modern game
#1126 [16:37] <Iri> Huh... Does it even rely on Java any longer?
#1127 [16:40] <bgsteiner> yes
#1128 [16:40] <bgsteiner> java 8 is the new prefered
#1129 [16:40] <bgsteiner> with 7 back support
#1130 [16:40] <bgsteiner> 6 was dropped entierly
#1131 [16:41] <Iri> Ah.
#1132 [16:41] <Iri> Strange. I cannot seem to run it at all on 7; but 8 seems to purr just fine.
#1133 [16:41] <Iri> Thanks, bgsteiner. :)
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#1142 [17:01] <simkara_> phew. I know, I know, you can't help with the account, but Mojang is taking a very long time. I transferred computers, but when I log in, I can only play on the demo mode. Any advice?
#1143 [17:03] <xola> ??> simkara account/bug/demo
#1144 [17:03] <Absol> simkara: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1152 [17:17] <kriptoz> i need help^
#1153 [17:17] <kriptoz> i need help
#1154 [17:19] <kriptoz> Bonjour je n'arrive plus a lancer minecraft ni aucun autre jeux d'ailleur
#1155 [17:19] <Creeper_> help me recently try to create a world where a player I'm five seconds me out of the game and appears [ WARNING] Can not keep up! Did the system time change
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#1162 [17:23] <Hollie> hi i need help. Does anyone know how I can install new skin packs onto a ps3? If I buy them on an account on my computer for ps3 play store will it automatically come onto my ps3 game?
#1163 [17:24] <urielsalis> Hollie, should, we dont have much console experience here
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#1167 [17:25] <Hollie> Okay thank you. Really worried because I'm buying them for my younger brother for his birthday and I'm hoping that if I log on to his play station account on my laptop, he will be able to install them on his ps3 through his game.. Really not sure how it works. Thank you though! Might buy a cheap one for myself just to see how it works before I screw it up. x
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#1176 [17:33] <PowerNick> ------------------ System Information ------------------ Time of this report: 7/13/2016, 19:26:44 Machine name: MENINASMOURA Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: n/a System Model: n/a BIOS: Award Modular BIOS v6.0 Processor: Intel(R) Pentium(R) 4 CPU 1.80G
#1177 [17:33] <PowerNick> Minecraft
#1178 [17:33] <PowerNick> Olá
#1179 [17:33] <PowerNick> Peidei
#1180 [17:33] <JP> When i try to login into minecraft it says i have to update m drivers, which i already did. i still cant login. Any instructions?
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#1182 [17:33] <urielsalis> PowerNick, we dont help with XP
#1183 [17:33] <urielsalis> JP, you have a dxdiag?
#1184 [17:34] <JP> yes
#1185 [17:34] <urielsalis> JP, can you give me the link?
#1186 [17:34] <JP> http://paste.ubuntu.com/19314666/
#1187 [17:35] <Jrock_B> Hello, i just got a graphics card, (Radeon r7 240) and it will not let me start minecraft. http://paste.ubuntu.com/19314750/
#1188 [17:35] <urielsalis> JP, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1189 [17:35] <urielsalis> Jrock_B, make sure Minecraft is using the GPU instead of the i_GPU
#1190 [17:35] <JP> do i donload any?
#1191 [17:36] <urielsalis> JP, the .exe
#1192 [17:36] <Jrock_B> How do i change that? switching to the GPU?
#1193 [17:36] <JP> after i download it what do i do?
#1194 [17:36] <urielsalis> Jrock_B, should be a option in the BIOS to do so
#1195 [17:36] <urielsalis> JP, install it
#1196 [17:36] <JP> ok
#1197 [17:37] <urielsalis> JP, and after that restart your pc
#1198 [17:37] <JP> ok
#1199 [17:38] <Jrock_B> what does BIOS mean? sorry i dont know that much about this stuff.
#1200 [17:38] <Jrock_B> or where do i find it?
#1201 [17:38] <JP> after i restart my pc would that have fixed my problem or do i have to do other stps after the restart?
#1202 [17:38] <urielsalis> Jrock_B, the black screen that shows when you just press the power button. If you dont know what to change I recommend taking it to a computer shop
#1203 [17:39] <urielsalis> JP, should have fixed it
#1204 [17:39] <Jrock_B> Okay.
#1205 [17:39] <JP> ok thank you, you are very helpful.
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#1207 [17:40] * urielsalis tips hat
#1207 [17:40] <PoopFace> i need help
#1208 [17:41] <PoopFace> help
#1209 [17:41] <urielsalis> ??> PoopFace ask
#1210 [17:41] <PoopFace> help
#1211 [17:41] <Absol> PoopFace: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1212 [17:41] <Absol> PoopFace: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1213 [17:41] <PoopFace> i need help
#1214 [17:41] <PoopFace> i need help
#1215 [17:42] <PoopFace> i cant play minecraft after a month i bought it.
#1216 [17:43] <PoopFace> it only says demo
#1217 [17:43] <urielsalis> ??> PoopFace account/bug/demo
#1218 [17:43] <Absol> PoopFace: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1219 [17:43] <PoopFace> thanks i will try
#1220 [17:45] <PoopFace> How do I get a refund on my game?
#1221 [17:45] <urielsalis> ??> PoopFace account/refund
#1222 [17:45] <Absol> PoopFace: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1223 [17:47] <PoopFace> are ready been on that page and it did not help
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#1226 [17:49] <olson> http://paste.ubuntu.com/19315857/. I have a outdated graphics drivers and i told me to go to you
#1227 [17:50] <urielsalis> olson, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1228 [17:50] <olson> Okay thank you
#1229 [17:51] <PoopFace> pweeze help!!
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#1241 [18:17] <superilya1000> I am having friver issues its saying I might need to update them or somthing...
#1242 [18:17] <superilya1000> Driver*
#1243 [18:19] <superilya1000> Take your time
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#1247 [18:22] <superilya1000> Okay.... I am starting to be inpatient
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#1249 [18:23] <superilya1000> ------------------ System Information ------------------ Time of this report: 7/13/2016, 16:12:13 Machine name: HI Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Microsoft Corporation System Model: Surface Pro 3 BIOS: 3.11.1150 Proces
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#1256 [18:33] <superilya1000> I STILL NEEED HEL{P
#1257 [18:33] <superilya1000> SO CAN SOMEONE PLEASE HELP ME WITH MY DRIVERS
#1258 [18:34] <superilya1000> THERES A WHOLE BUNCH OF PEOPLE HERE AND NONE OF THEM WILL HELP MEEE!!
#1259 [18:34] <superilya1000> Thats it im leaving again...
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#1263 [18:36] <TheMatrix125> Hello if done this once before I just need to update my driver heres the link to my ubuntu review http://paste.ubuntu.com/19319179/ I cant find the driver and I just need help with that i did this yesterday with mattym, so basically reinstall windows to a different version and i need that driver please and thank you
#1264 [18:36] <Awsomedude2354> Hello, whenever I try to play minecraft it says that I need to update my graphic drivers and some one here helped me but I didn't seem to fix it the person gave me a link and the link told me to downgrade my pc but when i went to do it the option was not there, is there a nother o
#1265 [18:37] <Awsomedude2354> option is so please help me
#1266 [18:37] <QuokkaKing> I need help to update my driver as well. I am new to windows 10. Here is my report http://paste.ubuntu.com/19319270/
#1267 [18:37] <Awsomedude2354> if so please help me
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#1271 [18:38] <stronda> meu mine n pega n sei pq
#1272 [18:40] <foxy101> en mi minecrraft hay un error y no quiere abrir
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#1274 [18:41] <TheMatrix125> QuokkaKing, Have you went to device manage?
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#1276 [18:41] <TheMatrix125> QuokkaKing, Have you went to device manager?
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#1278 [18:43] <TheMatrix125> Hello ive done this once before I just need to update my driver heres the link to my ubuntu review http://paste.ubuntu.com/19319179/ I cant find the driver and I just need help with that i did this yesterday with mattym, so basically reinstall windows to a different version and i need that driver please and thank you
#1279 [18:44] <YouTried> When I try and log in it says EOFExeption: SSL peer shut down incorrectly
#1280 [18:44] <TheMatrix125> Ill be back
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#1282 [18:44] <QuokkaKing> yes I tried that
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#1284 [18:44] <YouTried> When I try and log in it says EOFExeption: SSL peer shut down incorrectly.
#1285 [18:45] <QuokkaKing> @matrix I have tried that
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#1293 [18:54] <TheMatrix125> ill go to a different website
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#1295 [18:55] <TheMatrix125> Hello ive done this once before I just need to update my driver heres the link to my ubuntu review http://paste.ubuntu.com/19319179/ I cant find the driver and I just need help with that i did this yesterday with mattym, so basically i reinstalled windows to a different version and i need that driver to playminecraft please and thank you
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#1298 [18:57] <Nkilo> hello, someone have hacked my mc acc
#1299 [18:57] <TheMatrix125> can you guys help with my problem
#1300 [18:57] <Pickles> Hey, I'm getting crashes on all my profiles, no mods but the two main things in the reports is that when i allocate more ram, it can't handle it, i've allocated 2gb, i have 4gb. it also says something about incrementation with having special characters in your name, but i don't have any. Any suggestions?
#1301 [18:57] <Nkilo> GUYS?!
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#1303 [18:57] <TheMatrix125> what happened nkilo
#1304 [18:58] <Nkilo> my acc is hacked
#1305 [18:58] <Nkilo> i cant get i back
#1306 [18:58] <TheMatrix125> dang dude sorry
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#1308 [18:58] <TheMatrix125> i cant do anything cuz i aint staff
#1309 [18:58] <THEHAMBURGLAR68> hey does anyone know if mine craft can run on a aspire E 15 touch
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#1311 [18:58] <Pickles> Halloooo
#1312 [18:59] <TheMatrix125> thehamburgalar have you tried downloading
#1313 [18:59] <TheMatrix125> i think you can
#1314 [18:59] <TheMatrix125> Pickles
#1315 [19:00] <TheMatrix125> pickles have you tried looking in your mojonag/ minecraft accoutt
#1316 [19:00] <TheMatrix125> well gtg
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#1319 [19:01] <THEHAMBURGLAR68> yah i have it down loaded but when it loads it just says ("java(TM) platform SE binary has stoped working
#1320 [19:01] <THEHAMBURGLAR68> yah i have it down loaded but when it loads it just says ("java(TM) platform SE binary has stoped working
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#1322 [19:03] <THEHAMBURGLAR68> hello anyone
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#1325 [19:04] <THEHAMBURGLAR68> hello
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#1327 [19:05] <THEHAMBURGLAR68> i have it down loaded but when it loads it just says ("java(TM) platform SE binary has stoped working
#1328 [19:05] <EffYouDotCom> I get an alert that says "Java Platform SE binary has stopped working". Anyone know what this means/how to fix it?
#1329 [19:05] <THEHAMBURGLAR68> yah thats what happening to me to
#1330 [19:06] <EffYouDotCom> no fix yet, i take it?
#1331 [19:07] <THEHAMBURGLAR68> no :(
#1332 [19:08] <Pickles> TheMatrix125 what do you mean my account?
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#1334 [19:09] <Zimby> I dont remember my security questions
#1335 [19:09] <Zimby> and the email I used closed down
#1336 [19:09] <Zimby> plz help
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#1338 [19:11] <THEHAMBURGLAR68> I get an alert that says "Java Platform SE binary has stopped working". Anyone know what this means/how to fix it?
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#1345 [19:20] <Pickles> pls help
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#1353 [19:25] <koopazev> i just installed shaders for my minecraft. And for some reason it very blurry and dosent do the actual effect
#1354 [19:25] <koopazev> what should i do
#1355 [19:26] <koopazev> can someone help me with my shaders
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#1359 [19:33] <Pickles> <Pickles> Hey, I'm getting crashes on all my profiles, no mods but the two main things in the reports is that when i allocate more ram, it can't handle it, i've allocated 2gb, i have 4gb. it also says something about incrementation with having special characters in your name, but i don't have any. Any suggestions?
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#1365 [19:51] <Ns529> Ok so I'm trying to play the Windows 10 edition and am using a Bluetooth mouse. The game will not let me use the wheel to scroll through my hotbar, what do I do?
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#1374 [20:01] <GetShrektBoi> hi
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#1383 [20:06] <edition> jogar agora
#1384 [20:06] * Joshua [Joshua@notlogged] has joined #minecrafthelp
#1385 [20:06] <Joshua> hey
#1386 [20:06] <Joshua> my minecraft keeps crashing and saying im missing files
#1387 [20:06] <Joshua> and it redirects me to this site
#1388 [20:06] <Joshua> what should I do.
#1389 [20:07] * Joshua is now known as Guest63041
#1390 [20:07] <edition> joga agorA
#1391 [20:07] <edition> SIM
#1392 [20:07] <Guest63041> what do I do if my minecraft keeps crashing
#1393 [20:07] <Guest63041> and redirecting me to this site
#1394 [20:07] <edition> MUITO BAO ESSEE JOGO
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#1396 [20:07] <Guest63041> english pls
#1397 [20:07] <edition> COMO FASSO PRA JOGAR
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#1400 [20:08] <Guest63041> im here for help
#1401 [20:08] <Guest63041> because I cant launch mc
#1402 [20:08] <rey1235> i have openGL error :(
#1403 [20:08] <Guest63041> its ur graphics card
#1404 [20:08] <Guest63041> openGL 100% has something to do with ur graphics card.
#1405 [20:09] <urielsalis> rey1235, you have a dxdiag?
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#1409 [20:09] <urielsalis> ??> edition lang/pt
#1410 [20:09] <Absol> edition: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1411 [20:09] <urielsalis> Guest63041, what is your issue?
#1412 [20:10] <rey1235> no, i dont have a updates for my graphic card
#1413 [20:10] <rey1235> yes i haveç
#1414 [20:10] <urielsalis> rey1235, can you give me the link?
#1415 [20:11] <rey1235> take look: http://paste.ubuntu.com/19325039/
#1416 [20:11] <urielsalis> rey1235, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1417 [20:11] <urielsalis> rey1235, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1419 [20:12] <rey1235> okay thanks
#1420 [20:12] * urielsalis tips hat
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#1448 [20:51] <moodyuscool> i am having a error when i try joining a server factions
#1449 [20:51] <moodyuscool> i have an image of the error
#1450 [20:51] <moodyuscool> how can i send it
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#1461 [21:00] <moodyuscool> n/#minecrafthelp
#1462 [21:00] <bgsteiner> ?
#1463 [21:00] <moodyuscool> i have a minecraft error
#1464 [21:01] <moodyuscool> when i try to join a server
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#1488 [21:01] <bgsteiner> moodyuscool: null pojnter exception
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#1493 [21:01] <moodyuscool> no
#1494 [21:01] <bgsteiner> null pointer exception
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#1496 [21:01] <moodyuscool> how can i send it
#1497 [21:01] <moodyuscool> it is an image
#1498 [21:02] <moodyuscool> can i email?
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#1501 [21:02] <bgsteiner> copy the text in the log to http://paste.ubuntu.com images are not the best way to send information
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#1507 [21:05] <moodyuscool> http://paste.ubuntu.com/19328625/
#1508 [21:07] <bgsteiner> we don't support modded clients here if. If someone is familiar with the issue they may be able to help otherwise I recommend seeking support on te minecraft forums or forums related to the mods you are using
#1509 [21:08] <moodyuscool> i am not using mods
#1510 [21:08] <moodyuscool> i will show you
#1511 [21:08] <moodyuscool> i even tried with normal minecraft
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#1513 [21:08] <bgsteiner> Try turning off VBO's in your clients graphics settings
#1514 [21:09] <moodyuscool> ok
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#1516 [21:10] <moodyuscool> doesent work
#1517 [21:11] <moodyuscool> here is a better link
#1518 [21:11] <moodyuscool> http://paste.ubuntu.com/19329008/
#1519 [21:12] <bgsteiner> Its hard to say what is wrong have you tried to connect to to oher server and join single player worlds
#1520 [21:12] <moodyuscool> i can
#1521 [21:12] <moodyuscool> but not on this server
#1522 [21:13] <bgsteiner> So its only that one server?
#1523 [21:13] <moodyuscool> yah
#1524 [21:13] <bgsteiner> What error do you get?
#1525 [21:13] <bgsteiner> on the screen
#1526 [21:13] <bgsteiner> or do you just get disconnected
#1527 [21:13] <moodyuscool> it gives me an error
#1528 [21:14] <bgsteiner> what error?
#1529 [21:14] <moodyuscool> here an image of the error
#1530 [21:14] <moodyuscool> https://snag.gy/y4H6nO.jpg
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#1532 [21:19] <bgsteiner> This appears to be a problem that can only be solved by the server administrators. I recommend contacting them providing the information you have here
#1533 [21:19] <moodyuscool> whats the problem?
#1534 [21:19] <moodyuscool> how to solve it?
#1535 [21:20] <bgsteiner> It appears to be related to signs, scoreboards, or boss bars. Its an issue on teh server that would need to be corrected by the staff.
#1536 [21:20] <moodyuscool> oh ok
#1537 [21:21] <moodyuscool> so there is a sign causing this
#1538 [21:21] <Andrio> hm... that message doesn't say what sort of packet had the problem, only that it was nine bytes long.
#1539 [21:22] <bgsteiner> everythigni found said it was related to a bug with a certain version of spigot and some things that can happen
#1540 [21:22] <Andrio> Possibly.
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#1544 [21:27] <IntenseDerps> Hello, anyone here free?
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#1546 [21:28] <IntenseDerps> So, basically I try running Minecraft and then it just crashes. It says bad graphics drivers or something like that.
#1547 [21:29] <IntenseDerps> Does anyone know how I can solve this?
#1548 [21:29] <Andrio> ??> IntenseDerps win/DXDiag
#1549 [21:29] <Absol> IntenseDerps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1550 [21:30] <IntenseDerps> That's all I have to do?
#1551 [21:30] <IntenseDerps> Where do I send the report to?
#1552 [21:30] <IntenseDerps> To you guys?
#1553 [21:30] <Andrio> yeah.
#1554 [21:31] <IntenseDerps> Okay
#1555 [21:32] <IntenseDerps> http://paste.ubuntu.com/19330191/
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#1557 [21:34] <IntenseDerps> So what does the report say?
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#1559 [21:34] <IntenseDerps> Sorry, your still reading throughit
#1560 [21:34] * MollyOKami [MollyOKami@notlogged] has joined #minecrafthelp
#1561 [21:35] <IntenseDerps> it*
#1562 [21:35] <Andrio> Well, it confirms you're missing proper drivers for your video card, what it is, and some other things.
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#1564 [21:35] <Andrio> Install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064.
#1565 [21:36] <IntenseDerps> So the Catalyst software suite is all I need to install?
#1566 [21:36] <Andrio> Should be.
#1567 [21:37] <IntenseDerps> Okay lets see
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#1570 [21:41] <IntenseDerps> How long should the whole installation take?
#1571 [21:42] <IntenseDerps> It seems it's going to take a while
#1572 [21:43] <Andrio> mm
#1573 [21:44] <IntenseDerps> It says I should reboot, should I do so now and have no problems?
#1574 [21:45] <Andrio> Yes
#1575 [21:45] <IntenseDerps> Okay, thank you for helping
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#1588 [22:12] <emmg> i need help with display drivers for new computer.
#1589 [22:12] <emmg> ----------------- System Information ------------------ Time of this report: 7/13/2016, 23:05:11 Machine name: DAD-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc5700 Microtower BIOS: Default System BIOS
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#1594 [22:18] <kidxmillz> http://paste.ubuntu.com/19332364/
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#1596 [22:20] <kidxmillz> i have tried to download grapgics card updates and they tell me that they have failed for intel and all want to do is play some mincraft on my new pc
#1597 [22:20] <kidxmillz> http://paste.ubuntu.com/19332364/
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#1600 [22:21] <kidxmillz> i left a link to my dxdiag report
#1601 [22:21] <mattym> kidxmillz, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1602 [22:22] <kidxmillz> is that really the only way to have it work???
#1603 [22:22] <mattym> kidxmillz, Yes
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#1605 [22:24] <kidxmillz> only thing is, is that i dont have a download disk to download windows 7
#1606 [22:24] <mattym> kidxmillz, When did you update to Windows 10?
#1607 [22:24] <kidxmillz> today
#1608 [22:24] <mattym> kidxmillz, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1611 [22:27] <kidxmillz> okay but before i updated to windows 10 i did a hard erase to my computer and had to update using a friends usb because my computer told me i had no opperating system
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#1613 [22:27] <kidxmillz> does that mean that i dont have windows 7 at all on the pc anymore???
#1614 [22:27] <mattym> kidxmillz, Probably
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#1616 [22:28] <mattym> kidxmillz, You can download and create a new isntall disk or USB for Windows 7 from the Microsoft site
#1617 [22:29] <kidxmillz> i've tried that already but the product key that i used on the pc said that it had an error
#1618 [22:30] <kidxmillz> everything has just been very frustrating and that led me up to where i am now
#1619 [22:30] <mattym> I believe there is a way to download it anyway, and your key may work for the install
#1620 [22:30] <kidxmillz> i'll try
#1621 [22:31] <kidxmillz> but the last time i tried it didnt work
#1622 [22:31] <kidxmillz> but i'll try again
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#1626 [22:43] <Shark123> hello?
#1627 [22:43] <Shark123> I'm having trouble logging in
#1628 [22:43] <Shark123> It says my acc pw is wrong
#1629 [22:43] <Shark123> even tho Ive reset it
#1630 [22:43] <Shark123> a lot of times
#1631 [22:44] <Shark123> and it keep saying its wrong
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#1633 [22:46] <CubeTheThird> ??> Shark123 login/throttle
#1634 [22:46] <Absol> Shark123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1635 [22:46] <Absol> Shark123: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1636 [22:46] <Shark123> Ok
#1637 [22:46] <Shark123> So i wait 3 hours?
#1638 [22:46] <CubeTheThird> yup
#1639 [22:46] <Shark123> Alright thanks guys
#1640 [22:46] <Shark123> Apriciate it
#1641 [22:47] <CubeTheThird> no problem :3
#1642 [22:48] <Shark123> Are you guys from moyang
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#1644 [22:50] <CubeTheThird> Shark123, no. This chatroom is run by volunteers
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#1650 [23:02] <TinyRosie> Ok so when I go to minecraft realms on my iPad it says I have no realms but I already bought reams and it charged me.
#1651 [23:02] <Andrio> TinyRosie, where did you buy a Realm from?
#1652 [23:03] <TinyRosie> On my iPad on the minecraft Application
#1653 [23:03] <Andrio> Hm
#1654 [23:04] <Andrio> I'd try closing the app, fully, and signing back in.
#1655 [23:04] <TinyRosie> I had already tried that it didn't work.
#1656 [23:04] <Andrio> Also make sure you're using the correct Xbox Live account...
#1657 [23:04] <TinyRosie> Ok I was.
#1658 [23:06] <TinyRosie> Hello?
#1659 [23:07] <Andrio> Hello?
#1660 [23:07] <TinyRosie> Yes I have been here.
#1661 [23:07] <Andrio> mm
#1662 [23:08] <Andrio> Well, if signing out and back in doesn't work, you can email Mojang.
#1663 [23:08] <Andrio> ??> TinyRosie Mojang/email
#1664 [23:08] <Absol> TinyRosie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1665 [23:08] <Absol> TinyRosie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1666 [23:09] <TinyRosie> K thank you very much.😄
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