#MinecraftHelp > 2016-07-17
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#18 [01:46] <ItzAlex-YT> I just changed my name and I cannot log onto any servers. i get the error "Username not valid with minecraft.net"
#19 [01:47] <Chromaryu> ItzAlex-YT: Did you bought game?
#20 [01:47] <ItzAlex-YT> Yes
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#22 [01:49] <ItzAlex-YT> >?
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#24 [01:51] <ItzAlex-YT> Oh fixed it nvm.
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#27 [01:54] <AJ> every time i try to start up minecraft it crshes what do i do
#28 [01:55] <xola> no error you can see?
#29 [01:55] <AJ> it just says uho minecraft crashed
#30 [01:56] <xola> windows 10?
#31 [01:56] <AJ> 7
#32 [01:56] <xola> did the game work before?
#33 [01:56] <AJ> yeah for about half a year
#34 [01:57] <Chromaryu> ??> AJ launcher/crash-log
#35 [01:57] <Absol> AJ: We need to see your crash log, which appears after a crash.
#36 [01:57] <Absol> AJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#37 [01:58] <AJ> is that this
#38 [01:58] <AJ> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111
#39 [01:58] <xola> try again
#40 [01:58] <AJ> sorry not that it diddnt work
#41 [01:59] <AJ> this
#42 [01:59] <AJ> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 7/17/16 4:54 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:
#43 [01:59] <xola> nope
#44 [01:59] <xola> ??> AJ launcher/crash-log
#45 [01:59] <Absol> AJ: We need to see your crash log, which appears after a crash.
#46 [01:59] <Absol> AJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#47 [02:00] <xola> read the directions again
#48 [02:01] <xola> ??> AJ win/dxdiag
#49 [02:01] <Absol> AJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#50 [02:01] <AJ> ok all i can see is the crash report and a little bit that comes up saying fix problem
#51 [02:02] <xola> I see pixel not accelerated so your system or drivers are in question
#52 [02:03] <AJ> wait slow down mate let me say afew things ok
#53 [02:03] <xola> Pixel format not accelerated
#54 [02:04] <xola> that suggests your system can't currently run minecraft
#55 [02:04] <AJ> first off im only 12 you need to be a bit more kid friendly so i can acttually understand what your saying
#56 [02:04] <xola> ??> AJ win/dxdiag
#57 [02:04] <Absol> AJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#58 [02:05] <AJ> secound that website ive already tried didnt work
#59 [02:05] <Chromaryu> AJ, if you can't understand what we are saying, Ask parent to do so.
#60 [02:05] <AJ> third how many freking people am i talking to
#61 [02:05] <Chromaryu> 2.
#62 [02:05] <xola> ?? bot
#63 [02:05] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#64 [02:06] <AJ> third i would ask a parent but my parents also have 7 other children so its just me
#65 [02:07] <Chromaryu> Then do what we are saying.
#66 [02:07] <AJ> i dont get what your saying mate
#67 [02:07] <xola> ??> AJ win/dxdiag
#68 [02:07] <Absol> AJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#69 [02:07] <AJ> I HAVE
#70 [02:07] <xola> try again, give the paste ubuntu link here
#71 [02:07] <AJ> IT DIDNT WORK
#72 [02:07] * Coop [Coop@notlogged] has joined #minecrafthelp
#73 [02:08] <Coop> hey guys. Need help finding old minecraft email address.
#74 [02:08] <xola> ??> AJ scold/age
#75 [02:08] <Absol> AJ: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#76 [02:08] <xola> ??> Coop account/forgot-email
#77 [02:08] <Absol> Coop: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#79 [02:08] <AJ> again my parents cant help the have to look after my other 7 brothers
#80 [02:09] <Chromaryu> we aren't force you to do what we want. Aj, If we don't have information, simply we can't help you.
#81 [02:09] <Chromaryu> Also we wouldn't care about your parents.
#82 [02:09] <AJ> whats your name Chromaryu
#83 [02:10] <Chromaryu> Chromaryu
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#85 [02:10] <AJ> mk if u talk about my parents i will woop ur ass
#86 [02:10] <AJ> also
#87 [02:10] <xola> ??> AJ scold/directions/!
#88 [02:10] <Absol> AJ: If you can't understand the directions, find someone who can to help you.
#89 [02:10] <AJ> im not trying to do this for me its for my younger bro
#90 [02:11] <Coop> i have no idea which one it is. none of them seem to work.
#91 [02:11] <Coop> mojang support is not helping at all.
#92 [02:11] <xola> ??> Coop mojang/email
#93 [02:11] <Absol> Coop: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#94 [02:11] <Absol> Coop: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#95 [02:11] <AJ> mate i see what ur trying to say but i cant get annyone
#96 [02:11] <xola> ??> AJ win/dxdiag
#97 [02:11] <Absol> AJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#98 [02:12] <AJ> for god sake i tryed
#99 [02:12] <Chromaryu> do it and give us link. please
#100 [02:12] <bruhbruh> sooooo. i forgot my email completly and i cand get my reacit number.... i rmenber my id and pass but how do i get my email
#101 [02:12] <xola> ??> bruhbruh account/forgot-email
#102 [02:12] <Absol> bruhbruh: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#103 [02:13] <AJ> now ur talking my language chromaryu
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#105 [02:13] <AJ> http://paste.ubuntu.com/19736576/
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#107 [02:14] <AJ> u find the problem
#108 [02:14] <Chromaryu> ??< index
#109 [02:14] <AJ> yeah?
#110 [02:14] <bruhbruh> absol the thing is i tryed all my emails. that i can remenber. i can log in and play the thing is i just want to change my skin
#111 [02:15] <bruhbruh> but i cant
#112 [02:15] <Chromaryu> ??> AJ oem/hp/product-number
#113 [02:15] <Absol> AJ: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#114 [02:15] <Absol> AJ: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#115 [02:16] <xola> I think it's this http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6-2000-desktop-pc-series/5151865/model/5153490#Z7_3054ICK0K8UDA0AQC11TA930O2
#116 [02:16] <bruhbruh> @absol the thing is i tryed all my emails. that i can remenber. i can log in and play the thing is i just want to change my skin [03:15] <bruhbruh> but i cant
#117 [02:17] <xola> try this http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54499.exe
#118 [02:17] <xola> AJ http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54499.exe
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#121 [02:17] <xola> bruhbruh https://account.mojang.com/me
#122 [02:18] <xola> I think you change that stuff there
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#124 [02:18] <AJ> got nothing on the support assistant and im not to sure where the fn key is on my key board
#125 [02:19] <xola> AJ http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54499.exe
#126 [02:19] <xola> it looks like that's your video driver.
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#128 [02:19] <bruhbruh> @xola i tryed that but when i try to change my email it asks for the old minecraft email wich i forgot
#129 [02:19] <xola> bruhbruh change skin here http://www.wikihow.com/Change-Your-Minecraft-Skin
#130 [02:20] <sam> minecraft always clash
#131 [02:20] <xola> sam, windows 10?
#132 [02:20] <sam> window 7 unimate
#133 [02:20] <xola> when does it crash?
#134 [02:21] <sam> when i open it
#135 [02:21] <xola> you might try disabling VBO in video settings
#136 [02:21] <xola> ?? launcher/crash-log
#137 [02:21] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#138 [02:21] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#139 [02:21] <sam> how ?
#140 [02:21] <AJ> so what do i do once its loading
#141 [02:22] <xola> AJ, did you download and install that video driver?
#142 [02:22] <sam> yes
#143 [02:22] <AJ> yeah its loading now
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#145 [02:23] <AJ> were 2 soppost to come up
#146 [02:24] <bruhbruh> ok so to change my skin i need to log in . in minecraft. wich i need to log in with my email wich is reallyyyy old so i forgot. is there any way i can get my email with just my username and password???
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#148 [02:24] <bruhbruh> minecraft.net*
#149 [02:24] <bruhbruh> minecraft.net*
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#151 [02:25] <AJ> xola u there
#152 [02:25] <xola> AJ, did you download and install that video driver?
#153 [02:26] <xola> it doesn't matter if you install it 1 time or 100 times
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#155 [02:26] <AJ> almos like 8 mins left
#156 [02:26] <xola> you have an oddity in your dxdiag
#157 [02:26] <xola> do you know if that computer is supposed to have a video card?
#158 [02:26] <DayDream16> My minecraft launcher will not open after updating the game.
#159 [02:26] <AJ> sorry 2 mins and whats an oddity
#160 [02:27] <AJ> i know what dxdiag is
#161 [02:27] <xola> DayDream16 uninstall java and minecraft and then install this https://launcher.mojang.com/download/MinecraftInstaller.msi
#162 [02:27] <DayDream16> Ok, I will try that.
#163 [02:27] <AJ> ur good at this xola
#164 [02:27] <bruhbruh> so is there any way i can find out my email with out having to look for my reacit number
#165 [02:28] <xola> bruhbruh, I think you need to email mojang but you need the trans-id from when you bought the game. is the skin that important to you?
#166 [02:28] <xola> ??> bruhbruh mojang/email
#167 [02:28] <Absol> bruhbruh: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#168 [02:28] <Absol> bruhbruh: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#169 [02:28] <AJ> video thing downloaded
#170 [02:29] <xola> ?? account/trans-id
#171 [02:29] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#173 [02:29] <AJ> whats accout/trans id
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#176 [02:30] <xola> it's for bruhbruh
#177 [02:31] <AJ> oh
#178 [02:31] <xola> AJ, install that driver and hope it works because I think you don't have a dedicated video card
#179 [02:31] <AJ> mk
#180 [02:32] <AJ> doing that now
#181 [02:32] <bruhbruh> welll.... i cann go on playing minecraft . the thing is i look like a fucking pony from when i was fkng aroung before they did the account migrate thing and i ve lost my trans id just to say a old friend had bought it for me ...
#182 [02:32] <Absol> bruhbruh: Please keep it civil
#183 [02:33] <xola> for some reason you have this Name: NVIDIA GeForce GT 520
#184 [02:33] <xola> Device ID: PCI\VEN_10DE&DEV_1040&SUBSYS_90AA1B0A&REV_A1\4&36BACB52&0&0010
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#186 [02:35] <AJ> it says your system dose not meet minnimum require ments. update canciled. (9969)
#187 [02:35] <bruhbruh> my bad absol
#188 [02:35] <xola> ok, weird. and you don't know if you have a 520 nvidia vard
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#190 [02:36] <AJ> put it this way i dont know what that is
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#193 [02:36] <xola> then try this one http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/368.81/368.81-desktop-win8-win7-winvista-64bit-international-whql.exe&lang=us&type=GeForce
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#195 [02:38] <xola> AJ, or this one directly http://us.download.nvidia.com/Windows/368.81/368.81-desktop-win8-win7-winvista-64bit-international-whql.exe
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#199 [02:39] <bruhbruh> so there no way i can get the trans ID because theres no way i can get my email so theres no way i can change my skin. correct??
#200 [02:39] <AJ> so i just do the same as befor cos it says like 4 hours remaining
#201 [02:40] <xola> AJ, yes install your video drivers and hope it works
#202 [02:41] <xola> bruhbruh, I linked a page showing 4 ways to change your skin
#203 [02:41] <AJ> thanksv so much you were a real help
#204 [02:41] <xola> bruhbruh http://www.wikihow.com/Change-Your-Minecraft-Skin
#205 [02:41] <mooooooooooon> hey there. so i used to play the game with a friends account last year. then i started to play again with my own account, but whenever I start up single or multi, my game crashes after a few seconds. I get a windows pop up saying "Java(TM) Platform SE binary has stopped working" I went through the threads and I've tried multiple things; reinstalling the game, updating java, updating my graphics card, but none of them seemed to wo
#206 [02:41] <mooooooooooon> to play it before.
#207 [02:41] <mooooooooooon> to play it before.
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#209 [02:42] <xola> ??> mooooooooooon launcher/crash-log
#210 [02:42] <Absol> mooooooooooon: We need to see your crash log, which appears after a crash.
#211 [02:42] <Absol> mooooooooooon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#213 [02:43] <bruhbruh> @xola yes ive seen that but to change my sking inthose ways i need to loog in minecraft.net and to log in there i need my email
#214 [02:44] <mooooooooooon> I think this is the right one http://paste.ubuntu.com/19739873/
#215 [02:45] <xola> mooooooooooon do you have antivirus running?
#216 [02:45] <mooooooooooon> yeah
#217 [02:45] <xola> what do you have?
#218 [02:45] <mooooooooooon> webroot
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#220 [02:46] <xola> try disabling it or maybe uninstalling it and rebooting if disabling it doesn't work
#221 [02:47] <Gameplan> Whenever I log onto a server i can stay in in for abput 3 seconds then my mincraft crashes pls help
#222 [02:47] <xola> is VBO ON or OFF?
#223 [02:47] <xola> try turning it off
#224 [02:47] <Gameplan> ok i will try that idk if its off already
#225 [02:48] <xola> mooooooooooon I found another possible solution here http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1862285-game-ended-with-bad-state-exit-code-225
#226 [02:48] <xola> to delete my .minecraft folder
#227 [02:49] <xola> to delete .minecraft folder
#228 [02:50] <mooooooooooon> ill try that
#229 [02:51] <Anna> ??> mooooooooooon win/reinst
#230 [02:51] <Absol> mooooooooooon: You may need to reinstall the locally installed files that Minecraft puts into place.
#231 [02:51] <Absol> mooooooooooon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#232 [02:51] <Anna> might want to save your "saves" folder ^
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#235 [02:53] <bruhbruh> .....
#236 [02:53] * albert_ [albert_@notlogged] has joined #minecrafthelp
#237 [02:53] <bruhbruh> well thanks for the help it dint work but thank u anyways
#238 [02:54] <xola> bruhbruh I don't know about you, you play online but can't login to the site
#239 [02:54] <bruhbruh> no
#240 [02:54] <bruhbruh> listen
#241 [02:54] <xola> you can change your local skin still
#242 [02:54] <bruhbruh> wenn i play
#243 [02:54] <bruhbruh> i usemy username
#244 [02:54] <Chromaryu> xola
#245 [02:54] <Chromaryu> it means session ID is still active
#246 [02:55] <bruhbruh> but when i go to minecraft.net i need a email wich i havent use in 10000 years
#247 [02:55] <bruhbruh> and i forgot that email
#248 [02:55] <xola> so bruhbruh can you logout and try again?
#249 [02:56] <bruhbruh> i cant even log in (in the website)
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#251 [02:56] <xola> not being able to fully recover your account details and email with trans id is a problem
#252 [02:57] <xola> how did you buy the account/game?
#253 [02:57] <bruhbruh> yes...
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#255 [02:57] <xola> how did you buy the account/game?
#256 [02:57] <mooooooooooon> same thing and I get this http://paste.ubuntu.com/19740662/
#257 [02:58] <bruhbruh> my friend bought it but the trans ID went to that email i had when i was 17 wich is the email that i usee for minecraft acount
#258 [02:58] <xola> mooooooooooon that's a different error
#259 [02:58] * Anzhi is now known as Anzhelika|Away
#260 [02:58] <mooooooooooon> xola, the first one was from the launcher log, and that one is from the Game Output
#261 [02:59] <xola> bruhbruh maybe they can get the trans-id for you
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#263 [02:59] <xola> nable to initialize OpenAL. Probable cause: OpenAL not supported.
#264 [03:00] <xola> and the game has been running before?
#265 [03:00] <mooooooooooon> yes, vanilla and modded
#266 [03:00] <xola> did you have VBO's turned off?
#267 [03:01] <mooooooooooon> not really sure what that is
#268 [03:01] <bruhbruh> am gonna have to try tomorw its very late . thank soo much xola for your effort and help
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#270 [03:01] <xola> https://bugs.mojang.com/browse/MC-103095
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#273 [03:02] <xola> sounds like you need good audio drivers
#274 [03:03] <xola> ??> mooooooooooon win/dxdiag
#275 [03:03] <Absol> mooooooooooon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#276 [03:04] <xola> I know you said you updated your graphics drivers already
#277 [03:05] <xola> not sure it's the cause of the crash but you have audio missing apparently [00:55:49] [Thread-6/INFO]: Switching to No Sound
#278 [03:05] <xola> [00:55:49] [Thread-6/INFO]: (Silent Mode)
#279 [03:06] <mooooooooooon> http://paste.ubuntu.com/19741196/
#280 [03:06] <xola> this was the last message related link http://www.minecraftforum.net/forums/support/server-support/server-administration/1931228-warning-cant-keep-up-did-the-system-time-change
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#282 [03:09] <lewis> can't play minecraft, it keeps kicking me off
#283 [03:09] <xola> mooooooooooon try turning off all plugins mods, resource packs etc
#284 [03:10] <lewis> i have no idea what that means, ive just got the pc and pc edition today
#285 [03:10] <xola> lewis, do you have antivirus or firewall?
#286 [03:10] <lewis> no
#287 [03:10] <xola> so can you play single player mode?
#288 [03:11] <lewis> for a minute and then it kicks me out
#289 [03:11] <lewis> tried to play multiplayer and same thing happens but much quicker
#290 [03:11] <xola> single player mode crashes? try turning off vbo's in video settings before loading the world
#291 [03:11] <mooooooooooon> dont have any plugins or other resource packs
#292 [03:12] <mooooooooooon> besides default
#293 [03:12] <lewis> Completely ignored arguments: [--nativeLauncherVersion, 307] [09:03:53] [Client thread/INFO]: Setting user: Lewis08Burton [09:03:56] [Client thread/INFO]: LWJGL Version: 2.9.4 [09:03:57] [Client thread/INFO]: Reloading ResourceManager: Default [09:03:58] [Sound Library Loader/INFO]: Starting up SoundSystem... [09:03:58] [Thread-5/INFO]: Initializing LWJGL OpenAL [09:03:58] [Thread-5/INFO]: (The LWJGL binding of OpenAL.
#294 [03:12] <xola> ??> lewis win/dxdiag
#295 [03:12] <Absol> lewis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#296 [03:12] <lewis> this is what comes up
#297 [03:13] <xola> ??> lewis launcher/crash-log
#298 [03:13] <Absol> lewis: We need to see your crash log, which appears after a crash.
#299 [03:13] <Absol> lewis: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#300 [03:13] <xola> dxdiag and crash log are what to use to diagnose issues.
#301 [03:15] <xola> lewis, paste just the link(s) to the reports here
#302 [03:17] <lewis> i have pasted my stuff at ubuntu
#303 [03:18] <xola> lewis, paste just the link(s) here
#304 [03:18] <lewis> http://paste.ubuntu.com/19741880/
#305 [03:19] <xola> first off, it looks like you can't run minecraft on that computer
#306 [03:20] <xola> ??> lewis requirements
#307 [03:20] <Absol> lewis: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#308 [03:20] <lewis> oh
#309 [03:20] <lewis> what do i need
#310 [03:20] <xola> more ram and a video card would help
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#313 [03:21] <xola> new hard drive, ssd
#314 [03:22] <xola> new cpu
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#317 [03:22] <xola> can you play on a different computer?
#318 [03:22] <mooooooooooon> guys
#319 [03:22] <lewis> no
#320 [03:22] <xola> can you buy a new computer?
#321 [03:22] <lewis> this was new im 8
#322 [03:22] <mooooooooooon> i deleted all my files in the .minecraft folder again without closing the game
#323 [03:23] <mooooooooooon> and its running smoothly for now
#324 [03:23] <xola> weird
#325 [03:23] <mooooooooooon> after deleting it twice
#326 [03:23] <xola> do you have audio?
#327 [03:24] <lewis> who me?
#328 [03:24] <xola> no
#329 [03:24] <mooooooooooon> yup, when you guys said that the audio was causing it, I still had music playing in the back
#330 [03:24] <lewis> bye
#331 [03:24] <mooooooooooon> I was confused about the error
#332 [03:25] <xola> lewis how long ago did you buy it?
#333 [03:25] <lewis> i didnt im 8. my mum bought it for my birthday
#334 [03:25] <lewis> today
#335 [03:25] <xola> ??> lewis account/refund
#336 [03:25] <Absol> lewis: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#337 [03:25] <xola> either get a new computer or find another to play it on
#338 [03:32] <lewis> nah its fine,
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#347 [04:08] <Max> Hello, I had a huge issue were
#348 [04:09] <Max> my brother deleted my account in March will the re activate it after so long
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#353 [04:15] <EthHanSolo> I cannot do a LAN world on 1.8.9
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#359 [04:22] <Alex143> Heya! Just wondering if anyone's online.
#360 [04:23] <Alex143> I do need help, though.
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#362 [04:23] <Alex143> Hey!
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#364 [04:25] <Ampost> I need help minecraft is crashing and i have opengl error.
#365 [04:26] <Ampost> http://paste.ubuntu.com/19746130/
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#367 [04:27] <Ampost_> I need help minecraft is crashing and i have opengl error.
#368 [04:27] <Ampost_> what i need to do?
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#377 [04:55] <DavAll> Hello, I've got a problem with the Minecraft Launcher, my account says "Invalid password" but they correct, please help me!
#378 [04:57] * opinion is now known as linuxdaemon
#379 [04:58] <Andrio> Is that exactly what it says?
#380 [04:58] <DavAll> Screen: http://prntscr.com/btx6ap
#381 [04:59] <Chromaryu> DavAll: Did you migrate account?
#382 [04:59] <DavAll> How ?
#383 [05:00] <Andrio> You should be using your email address, not your username.
#384 [05:00] <DavAll> I've tried too
#385 [05:00] * mooooooooooon [mooooooooooon@notlogged] has quit. (Ping timeout: 195 seconds)
#386 [05:01] <Andrio> ??> DavAll login/throttle
#387 [05:01] <Absol> DavAll: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#388 [05:01] <Absol> DavAll: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#389 [05:02] <DavAll> So I can't connect to my Minecraft account ?
#390 [05:02] <DavAll> :c
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#400 [05:43] <jeanne> hi
#401 [05:44] <jeanne> pls
#402 [05:44] <Chromaryu> ??> jeanne ask
#403 [05:44] <Absol> jeanne: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#404 [05:45] <Absol> jeanne: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#405 [05:46] <jeanne> why can't i use minecraft?
#406 [05:47] * Anzhelika|Away is now known as Anzhi
#407 [05:48] <jeanne> why??????
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#428 [06:40] <alaa> the game not open\
#429 [06:41] <alaa> rferlrpir
#430 [06:41] <alaa> \rkgrd
#431 [06:41] <alaa> \rtyt
#432 [06:41] <alaa> \yj
#433 [06:41] <alaa> y
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#461 [07:44] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
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#463 [07:45] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
#464 [07:46] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
#465 [07:46] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
#466 [07:46] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
#467 [07:54] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#468 [07:57] <FC_ODS2200> mm anyone?
#469 [07:57] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
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#472 [08:06] <FC_ODS2200> omg plz answer
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#476 [08:09] <L_Jenkins> I downloadedMinecraft ca half a year ago and wanted to play it again today but it says I didn't buy it (I did!) What shall I do now?
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#481 [08:11] <L_Jenkins> I downloaded Minecraft ca half a year ago and wanted to play it again today but it says I didn't buy it (I did!) What shall I do now?
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#483 [08:15] <Andrio> FC_ODS2200, install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/100210/en-uk
#484 [08:15] <Andrio> L_Jenkins, are you sure you're in the right account?
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#487 [08:17] <L_Jenkins> @Andrio yes, I totaly am!
#488 [08:18] <Andrio> L_Jenkins, were you refunded?
#489 [08:18] <Andrio> ??> L_Jenkins account/bug/demo
#490 [08:18] <Absol> L_Jenkins: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#493 [08:18] <L_Jenkins> thanks for the link, I'll check it
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#502 [08:30] <aig> Hello, can not run minecraft on Intel Mobile 4 chipset on windows 10 because of lack of driver suppport.
#503 [08:30] <L_Jenkins> it didn't work..
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#506 [08:30] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
#507 [08:31] <aig> here is the Ubuntu paste report from my system http://paste.ubuntu.com/19765447/
#508 [08:31] * L_Jenkins [L_Jenkins@notlogged] has quit. (Quit: Web client closed)
#509 [08:32] <FC_ODS2200> here os thr Ubntu paste repot frorm my system http://paste.ubuntu.com/19760386/
#510 [08:33] <MS998> Minecraft crashes instantly after pressing the play button. Can someone help me figure out why?
#511 [08:33] <FC_ODS2200> same
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#513 [08:34] <FC_ODS2200> when i open minecraft lancher and press 'play' bottom my minecraft crash and i got some help from some websites and they told me to [paste it :http://paste.ubuntu.com/19760386/
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#516 [08:37] <MS998> Did anyone tell you why it crashes instantly? What's that paste thing?
#517 [08:38] <FC_ODS2200> no
#518 [08:38] <FC_ODS2200> i want to know
#519 [08:38] <FC_ODS2200> this suck MS998
#520 [08:38] <FC_ODS2200> i check yt nothing important
#521 [08:39] <MS998> I posted on minecraftforums five days ago but no one helped me. I have so many crash logs.
#522 [08:39] <FC_ODS2200> samer
#523 [08:40] <FC_ODS2200> i tried in apple laptop its work only software upadte but this is my friend's pc he cant join mc
#524 [08:41] <FC_ODS2200> but some people say
#525 [08:42] <FC_ODS2200> u must change resolution in edit profile
#526 [08:43] <MS998> Really?
#527 [08:43] <FC_ODS2200> ya but for me isnt working
#528 [08:43] <FC_ODS2200> some people works
#529 [08:44] <MS998> I just tried it and it didn't work. Oh well.
#530 [08:44] <FC_ODS2200> same
#531 [08:45] <FC_ODS2200> i think u must software update or like this
#532 [08:45] <MS998> Update what?
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#536 [08:50] <Andrio> FC_ODS2200, install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/100210/en-uk
#537 [08:50] <Andrio> ??> MS998 launcher/crash-log
#538 [08:50] <Absol> MS998: We need to see your crash log, which appears after a crash.
#539 [08:50] <Absol> MS998: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#542 [08:52] <MS998> http://paste.ubuntu.com/19768261/
#543 [08:52] <MS998> I am downloading the driver right now.
#544 [08:53] <Andrio> ??> MS998 win/reinst
#545 [08:53] <Absol> MS998: You may need to reinstall the locally installed files that Minecraft puts into place.
#546 [08:53] <Absol> MS998: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#547 [08:53] <Andrio> MS998, the driver wasn't for you.
#548 [08:53] <MS998> Oh I see that now. Thanks!
#549 [08:53] <fahad> fahadomaralmulla
#550 [08:55] <Andrio> mm
#551 [08:58] <MS998> It worked! Deleting everything in the .minecraft directory worked! Thank you so much!
#552 [08:59] <Andrio> You're welcome.
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#564 [09:21] <DoxTan> well my minecraft keeps crashing i have not tried it in survival ill say
#565 [09:21] <surfbuggy> Hi. I am trying to update my PC so that my daughter can play Minecraft. She currently plays on PS3 and has not played on the PC for some time. I can't figure out how to update on Windows 10 as most of my (limited) experience is on Windows 7
#566 [09:21] <SuperMillieMoo> Hi guys how do you do this
#567 [09:21] <DoxTan> its that when i join something it just crashes it says 1 device not close
#568 [09:22] <SuperMillieMoo> Same so how do we do it
#569 [09:22] <SuperMillieMoo> So it dont do it
#570 [09:22] <Andrio> ??> DoxTan launcher/crash-log
#571 [09:22] <Absol> DoxTan: We need to see your crash log, which appears after a crash.
#572 [09:22] <Absol> DoxTan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#573 [09:23] <Andrio> surfbuggy, what if you just try to run it right now?
#574 [09:23] <DoxTan> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:17:07] [Client thread/INFO]: Setting user: _DoxTan_ [16:17:19] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:17:21] [Client thread/INFO]: Reloading ResourceManager: Default [16:17:44] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:17:44] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:17:44] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more informat
#575 [09:23] <Andrio> SuperMillieMoo, uh... can you be more specific?
#576 [09:23] * SuperMillieMoo [SuperMillieMoo@notlogged] has quit. (Client Quit)
#577 [09:24] <DoxTan> wait its not the full one
#578 [09:24] <DoxTan> andrio wait'
#579 [09:24] <Andrio> mm
#580 [09:25] <DoxTan> i think this might be helpful
#581 [09:25] <DoxTan> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:23:26] [Client thread/INFO]: Setting user: _DoxTan_ [16:23:31] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:23:33] [Client thread/INFO]: Reloading ResourceManager: Default [16:23:35] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:23:35] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:23:35] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more informat
#582 [09:25] <DoxTan> i cant say it all
#583 [09:25] <DoxTan> wut
#584 [09:25] <Andrio> ??> DoxTan paste
#585 [09:25] <Absol> DoxTan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#586 [09:25] <DoxTan> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:23:26] [Client thread/INFO]: Setting user: _DoxTan_ [16:23:31] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:23:33] [Client thread/INFO]: Reloading ResourceManager: Default [16:23:35] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:23:35] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:23:35] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more informat
#587 [09:27] <surfbuggy> I tried running it and it said there was an error. I followed the link to the page that gave directions to update the drivers however when I tried it threw up an unknown error.
#588 [09:28] <Andrio> hm
#589 [09:29] <Andrio> ??> surfbuggy win/DXDiag
#590 [09:29] <Absol> surfbuggy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#591 [09:30] <surfbuggy> Andrio - I have done that, the URL is http://paste.ubuntu.com/19770238/
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#593 [09:31] <MaxSro> Question I had a really big issue and i emailed mojang but I had no transaction I'd I just put in the email card type card holder and date of purchase but will they answer the email if I don't have the id
#594 [09:31] <Andrio> surfbuggy, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#595 [09:31] <Andrio> MaxSro, most likely.
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#597 [09:32] * xxTheBigGuyxx [xxTheBigGuyxx@notlogged] has joined #minecrafthelp
#598 [09:32] <MaxSro> Ok my issue was in Aprill I took a break from minecraft and I tried to log in today and my brother said he deleted my account in April
#599 [09:32] <xxTheBigGuyxx> hello
#600 [09:32] <xxTheBigGuyxx> my minecraft 1.8.8 dowing it not
#601 [09:32] <MaxSro> They had to reactivate it 5 times cause of my brother
#602 [09:32] <surfbuggy> Thanks Andrio. I had a horrible feeling the answer was going to be "Dude, your PC is really OLD". Turns out I was right. Thank you for your help.
#603 [09:33] <Andrio> mm
#604 [09:33] <xxTheBigGuyxx> not so goeod
#605 [09:33] <xxTheBigGuyxx> my minecraft is creaset
#606 [09:33] <xxTheBigGuyxx> creashet
#607 [09:33] <xxTheBigGuyxx> *
#608 [09:33] <Andrio> ??> xxTheBigGuyxx launcher/crash-log
#609 [09:33] <Absol> xxTheBigGuyxx: We need to see your crash log, which appears after a crash.
#610 [09:33] <Absol> xxTheBigGuyxx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#611 [09:33] <AAEGAMES> ALGUEM ME AJUDA POR FAVOR !
#612 [09:33] <xxTheBigGuyxx> crash
#613 [09:33] <AAEGAMES> ALGUEM ME AJUDA POR FAVOR !
#614 [09:33] <Andrio> MaxSro, sounds like there's another problem here.
#615 [09:34] <xxTheBigGuyxx> oke
#616 [09:34] <MaxSro> whats that
#617 [09:34] <AAEGAMES> SOMEONE HELP ME PLEASE !
#618 [09:34] <AAEGAMES> SOMEONE HELP ME PLEASE !
#619 [09:34] <AAEGAMES> SOMEONE HELP ME PLEASE !
#620 [09:34] <AAEGAMES> SOMEONE HELP ME PLEASE !
#621 [09:34] * Absol kicked AAEGAMES from #minecrafthelp (Reason: AEGAMES :Stop spamming)
#622 [09:34] <Andrio> Your brother being able to do that.
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#624 [09:34] <Andrio> Un;ess he was April Fooling you.
#625 [09:34] <MaxSro> Yes he owns the laptop
#626 [09:34] <AAEGAMES> SOMEONE HELP ME PLEASE !
#627 [09:34] <Andrio> mm
#628 [09:34] <MaxSro> He wasn't
#629 [09:34] <Andrio> AAEGAMES, did you read the message from Espercorn?
#630 [09:35] <Chromaryu> s/Espercorn/Absol
#631 [09:35] <Andrio> Espercorn
#632 [09:35] <MaxSro> I hope they reactivate it after so long
#633 [09:35] <Andrio> mm
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#635 [09:35] <MaxSro> I wish there was a mojang number
#636 [09:35] <MaxSro> To contact them instantly
#637 [09:35] <xxTheBigGuyxx> can you help me
#638 [09:35] <AAEGAMES> ANDRIO I did NOT!
#639 [09:35] <Andrio> AAEGAMES, then read it.
#640 [09:36] <Andrio> xxTheBigGuyxx, I still need to see the crash report
#641 [09:36] <xxTheBigGuyxx> how
#642 [09:36] <MaxSro> Ii tracked it on google maps there's a pharmacy in fromt of the mojang office maybe they will know notch or the offices number
#643 [09:36] <Andrio> ??> xxTheBigGuyxx launcher/crash-log
#644 [09:36] <Absol> xxTheBigGuyxx: We need to see your crash log, which appears after a crash.
#645 [09:36] <Absol> xxTheBigGuyxx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#646 [09:36] <MaxSro> I'll try calling them
#647 [09:37] <MaxSro> On Monday
#648 [09:37] <Andrio> MaxSro, Mojang has no call centre.
#649 [09:37] <MaxSro> Yes but the pharmacy in front of them may be able to help me
#650 [09:37] <MaxSro> If I use my charismatic effect
#651 [09:37] <xxTheBigGuyxx> and dan
#652 [09:37] <MaxSro> XD
#653 [09:38] <Andrio> uh
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#656 [09:39] <MaxSro> But android do you think they will take a look at my email without a transaction ID I listed my card holder days of purchase and card type
#657 [09:39] <Andrio> They'll take a look at it.
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#659 [09:39] <Andrio> I don't know whether that's enough info. It might be.
#660 [09:40] <MaxSro> Ok thank you, and one last thing is there any other way to get ahold of mojang
#661 [09:40] <GreyVulpine> There is not.
#662 [09:42] * WTFHELP [WTFHELP@notlogged] has joined #minecrafthelp
#663 [09:42] <WTFHELP> Cube!!
#664 [09:42] <WTFHELP> I need help
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#666 [09:42] <WTFHELP> I can't play 1.8 version which have Forge
#667 [09:43] <WTFHELP> I wanted to use the REPLYPLAY mod
#668 [09:43] <WTFHELP> CubeTheThird.
#669 [09:43] <WTFHELP> CubeTheThird .
#670 [09:43] <Andrio> ??> WTFHELP mods
#671 [09:43] <Absol> WTFHELP: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#672 [09:43] <Absol> WTFHELP: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#673 [09:43] <WTFHELP> ?
#674 [09:43] * youssef [youssef@notlogged] has joined #minecrafthelp
#675 [09:43] <WTFHELP> no
#676 [09:44] <WTFHELP> the mod is installed correctly
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#678 [09:44] <WTFHELP> but the game doesn't load it don't respond after fully getting load
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#685 [09:46] <m> Minecraft keeps crashing
#686 [09:46] <m> Minecraft keeps crashing
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#690 [09:51] <rosebudv> hello, since yesterday every time i try to play minecraft the "Java(tm)platform se binary has stopped working" appears and closes the game. I cant play at all, tried everything i found online but nothing helped!
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#695 [09:58] <Shelby> I need help with starting up my minecraft it isnt working and I have done the dxdiag test and ive updated java and it still wont work can I please get some help?
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#703 [10:05] <ItzAlex-YT> Core dump issue
#704 [10:05] <ItzAlex-YT> [16:04:20] [Client thread/INFO]: [CHAT] Alexander2234 joined the game # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005af97d63, pid=10512, tid=2888 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig4icd64.dll+
#705 [10:05] <ItzAlex-YT> abled
#706 [10:06] <ItzAlex-YT> Hello?!
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#708 [10:07] <Kt> I purchased a code
#709 [10:08] <Kt> And it is not working. Also tried to download from email amd it will not work.
#710 [10:08] <Kt> Have an old version of minecraft and it is asking for username and password and none that we set up are working
#711 [10:08] <Kt> This is on windowsxp
#712 [10:09] <Kt> I entered the code where it asked and it said code not valid
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#718 [10:13] <rosebudv> please will anyone answer my help inquery? i've been trying to solve it for 2 days now and i am really out of ideas!
#719 [10:14] <rosebudv> here it is again : since yesterday every time i try to play minecraft the "Java(tm)platform se binary has stopped working" appears and closes the game. I cant play at all, tried everything i found online but nothing helped!
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#721 [10:16] <Andrio> ??> rosebudv launcher/crash-log
#722 [10:16] <Absol> rosebudv: We need to see your crash log, which appears after a crash.
#723 [10:16] <Absol> rosebudv: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#728 [10:22] <rosebudv> i think thats it... http://paste.ubuntu.com/19777481/
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#734 [10:29] <xola> [Client thread/WARN]: Skipping bad option: lastServer:
#735 [10:30] <xola> [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded?
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#737 [10:30] <xola> rosebudv you seem to have something modified
#738 [10:31] <rosebudv> <xola> i've had the game for really little time and the only thing i did was download a skin
#739 [10:31] <xola> might be a bad skin, but your computer may be underpowered too
#740 [10:32] <rosebudv> but i did a lot of different weird things when trying to solve the problem
#741 [10:32] <xola> [Server thread/INFO]: Changing view distance to 8, from 10
#742 [10:32] <rosebudv> my pc is strong
#743 [10:32] <xola> looks like you turned down that setting already.
#744 [10:32] <xola> ??> rosebudv win/dxdiag
#745 [10:32] <Absol> rosebudv: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#748 [10:34] <xola> [Client thread/INFO]: Created: 1024x512 textures-atlas
#749 [10:34] <xola> I'm not sure that's even a valid size
#750 [10:37] <xola> try turning off VBO in video settings
#751 [10:37] <xola> Can't keep up! Did the system time change, or is the server overloaded? Running 2558ms behind
#752 [10:37] <xola> either you have some mod or skin slowing you down or your connection is really bad
#753 [10:38] <rosebudv> connection? but i was trying to play offline
#754 [10:39] <xola> ok, you need to uninstall any mods or skins or resource packs.
#755 [10:39] <xola> did you turn off VBO yet?
#756 [10:39] <xola> that's known to crash a lot of games
#757 [10:40] <xola> you didn't show your dxdiag paste yet so I don't know if your pc is string or stron
#758 [10:40] <xola> strong
#759 [10:44] <rosebudv> i turned off the VBO and it works now!!! hopefully it wont crash again (as it did a lot before with breif reliefs) but so far so good. i'll keep testing it for a few more minutes but it seems like its working :)
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#765 [10:54] <rosebudv> everything works thank you)
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#781 [11:16] <manny> hello i have a crash when i open my minecraft forge it says this: Description: Updating screen events java.lang.RuntimeException: Failed to check session lock, aborting
#782 [11:16] <manny> how do i fix that?
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#785 [11:17] <xola> https://bugs.mojang.com/browse/MC-10167
#786 [11:21] * thufir60 [thufir60@notlogged] has joined #minecrafthelp
#787 [11:22] <thufir60> ~ERROR~~ RuntimeException: No OpenGL context found in the current thread
#788 [11:22] <thufir60> http://paste.ubuntu.com/19784120/
#789 [11:23] <thufir60> I am getting the error above and have put in the diagnostic information in the link above.
#790 [11:24] <xola> ??> thufir60 win/downgrade
#791 [11:24] <Absol> thufir60: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#792 [11:24] <thufir60> I have done the Intel driver chipset upgrade to no avail
#793 [11:24] <xola> https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#794 [11:25] <xola> is that a laptop?
#795 [11:25] <thufir60> is minecraft not compatible with windows 10?
#796 [11:26] <thufir60> HP desktop
#797 [11:26] <xola> your computer could use a video card
#798 [11:27] <xola> an ssd wouldn't hurt
#799 [11:27] <thufir60> It was working the last time I logged in. Does version 1.10 minecraft have compatibility issues
#800 [11:27] <CubeTheThird> thufir60, try deleting your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
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#802 [11:29] <xola> that p6-2220t with integrated graphics has no windows 10 supported drivers so you can upgrade the hardware or downgrade the operating system
#803 [11:29] <xola> I'd suggest doing both
#804 [11:29] <CubeTheThird> xola, hold on
#805 [11:32] <thufir60> Deleting the launcher and reinstalling the launcher worked. Thank you very much. Muchas Gracias.
#806 [11:32] <xola> weird
#807 [11:33] <CubeTheThird> xola, 1st and 2nd generation intel graphics work on windows 10, provided the java version being used is <= java 8u50
#808 [11:34] <CubeTheThird> xola, so the easiest way to "fix" the issue is by installing the native launcher, which comes with java 8u25
#809 [11:35] <xola> so the win/reinst would work
#810 [11:35] <CubeTheThird> no
#811 [11:35] <CubeTheThird> that doesn't change the launcher
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#821 [12:02] <lordherpderp> Kappa123
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#824 [12:02] <GANGSTERr55> hi
#825 [12:03] <Minediversion_YT> alguien me puede ayudar con un problema con minecraft 1.7.10
#826 [12:03] <GANGSTERr55> can you text german?
#827 [12:03] <xola> ?? lang/es
#828 [12:03] <Absol> lang/es: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#829 [12:03] <xola> ?? lang/pt
#830 [12:03] <Absol> lang/pt: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#831 [12:04] <Minediversion_YT> lo que me pasa es que me dice "Out of memory" ya hice todo lo que decia mojang pero sigue sin funcionar
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#833 [12:04] <GANGSTERr55> pls wait
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#835 [12:05] <xola> ?? lang/es
#836 [12:05] <Absol> lang/es: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#837 [12:05] * GANGSTERr55 [GANGSTERr55@notlogged] has joined #minecrafthelp
#838 [12:05] <GANGSTERr55> hi
#839 [12:05] * Minediversion_YT [Minediversion_YT@notlogged] has quit. (Client Quit)
#840 [12:06] <GANGSTERr55> my acount not work
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#843 [12:06] <GANGSTERr55> pls what
#844 [12:06] <GANGSTERr55> whayt
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#848 [12:07] <GANGSTERr55> I do not know what you mean
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#852 [12:09] <GANGSTERr55> hi
#853 [12:09] <xola> I do not know what you mean
#854 [12:09] <xola> 7
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#858 [12:13] <emnyl> hello. I am not able to start my game because whenever I press the play button I get a error message that says that I have to update my graphics drivers. I have tried to fix the problem by following the guide that the error message has a link for but it seems like my drivers cant be updated. My device has intel (R) HD graphics 4000 and is manufactured by advanced micro devices . inc
#859 [12:14] <CubeTheThird> emnyl, do you have a dxdiag report
#860 [12:14] <CubeTheThird> emnyl, just so you know, you have hybrid graphics. The manufacturer is AMD
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#862 [12:15] <emnyl> so its not intel?
#863 [12:15] <CubeTheThird> emnyl, you have both, but you'll need separate drivers for them. Do you have a dxdiag report?
#864 [12:15] <emnyl> Should I paste the whole thing?
#865 [12:15] <CubeTheThird> emnyl, paste it onto http://paste.ubuntu.com and give the URL here.
#866 [12:16] <emnyl> http://paste.ubuntu.com/19789532/
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#868 [12:17] <CubeTheThird> emnyl, firstly, try download and install the 3rd download: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-
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#871 [12:18] <Superbatakla> hello
#872 [12:18] <Matik_LP> hello
#873 [12:19] <CubeTheThird> emnyl, after that try download and install http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#874 [12:19] <emnyl> The download got corrupt or is invalid
#875 [12:19] <CubeTheThird> emnyl, then re-download it. Try perhaps with a different browser
#876 [12:19] <Matik_LP> I cant register my minecraft accont
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#878 [12:19] <Superbatakla> i cannot rememd\ber my security questions and i dont have access to that email because its not real and my friiend gave me the password and email for the account
#879 [12:20] <CubeTheThird> emnyl, please also note, AMD discontinued support for windows 8 in 2014, so you can't get the most up-to-date drivers for your AMD graphics card unless you upgrade to 8.1 or 10
#880 [12:20] <CubeTheThird> Matik_LP, why not?
#881 [12:20] <Superbatakla> idk
#882 [12:20] <CubeTheThird> Superbatakla, so you're not the owner of the account
#883 [12:20] <Matik_LP> i have old acount
#884 [12:21] <emnyl> well is it still free to upgrade?
#885 [12:21] <CubeTheThird> emnyl, should be ya
#886 [12:22] <Matik_LP> i have purchased minecraft and old acout is not responding
#887 [12:22] <CubeTheThird> Matik_LP, what is your minecraft username?
#888 [12:22] <emnyl> do I have to update to win 8.1 or 10 before downloading?
#889 [12:22] <Matik_LP> Matik_LP
#890 [12:23] <CubeTheThird> emnyl, no the download I gave you is for windows 8. I'm just saying there are newer versions should you choose to upgrade windows
#891 [12:23] <CubeTheThird> Matik_LP, when did you purchase that account?
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#893 [12:23] <emnyl> Yeah I just messed up and downloaded the 32 bit one
#894 [12:24] <Matik_LP> i dont know
#895 [12:24] <Matik_LP> my dad this purchased
#896 [12:24] <CubeTheThird> Matik_LP, you don't even know in what year?
#897 [12:25] <Matik_LP> 2012
#898 [12:25] <CubeTheThird> Matik_LP, according to what I can see, your account was already migrated to a Mojang account
#899 [12:26] <emnyl> Yeah it says that the driver that I installed isnt valid for this computer
#900 [12:26] <CubeTheThird> emnyl, the intel or AMD one?
#901 [12:26] <emnyl> Intel
#902 [12:27] <emnyl> Or should I of install the zip or the exe?
#903 [12:27] <CubeTheThird> emnyl, hmm ok. I'm going to need your computer model number then
#904 [12:27] <CubeTheThird> ??> emnyl oem/hp/product-number
#905 [12:27] <Absol> emnyl: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#906 [12:27] <Absol> emnyl: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#907 [12:28] <Matik_LP> what to do
#908 [12:29] <CubeTheThird> Matik_LP, exactly are you trying to do right now?
#909 [12:29] <Matik_LP> login in mojang
#910 [12:30] <CubeTheThird> Matik_LP, and what happens when you try?
#911 [12:30] <emnyl> D0Z11EA#UUW is the product number
#912 [12:32] <Matik_LP> Writes me that he could not
#913 [12:32] <CubeTheThird> emnyl, ok try these: intel driver: http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59327.exe
#914 [12:32] <CubeTheThird> emnyl, AMD driver: http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59936.exe
#915 [12:33] <CubeTheThird> Matik_LP, have you tried resetting your password?
#916 [12:33] <Matik_LP> Writes me that he could not
#917 [12:33] <Matik_LP> no
#918 [12:33] <CubeTheThird> Matik_LP, then do that
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#921 [12:35] <Matik_LP> I still do not, even after a password reset
#922 [12:35] <CubeTheThird> ??> Matik_LP login/throttle
#923 [12:35] <Absol> Matik_LP: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#924 [12:35] <Absol> Matik_LP: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#925 [12:38] <emnyl> Well one of the downloads said that my computer doesnt meet the minimum requirements to install the software. Not sure which one but it was the smallest one
#926 [12:40] <Matik_LP> ok thant!!!
#927 [12:40] <CubeTheThird> that's weird
#928 [12:41] <emnyl> it was the intel one
#929 [12:41] <Matik_LP> To be able to reset your password you first need to migrate your account. Do it now! I cant this
#930 [12:41] <CubeTheThird> Matik_LP, your account is already migrated
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#934 [12:42] <Matik_LP> according to what I can see, your account was already migrated to a Mojang account seriously do not even know
#935 [12:42] <Matik_LP> according to what I can see, your account was already migrated to a Mojang account seriously do not even know
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#937 [12:42] <Matik_LP> seriously do not even know
#938 [12:43] <Matik_LP> according to what I can see, your account was already migrated to a Mojang account according to what I can see, your account was already migrated to a Mojang account Now what can you do when you can not login
#939 [12:43] <CubeTheThird> Matik_LP, stop repeating yourself
#940 [12:43] <Matik_LP> Now what can you do when you can not login
#941 [12:44] <CubeTheThird> Matik_LP, wait 3 hours. If that doesn't work, contact Mojang
#942 [12:44] <CubeTheThird> ??> Matik_LP mojang/email
#943 [12:44] <Absol> Matik_LP: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#944 [12:44] <Absol> Matik_LP: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#946 [12:44] <Matik_LP> ok
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#948 [12:47] <emnyl> Well tried to dow
#949 [12:47] <emnyl> missclick sorry
#950 [12:47] <Matik_LP> What should I do next https://help.mojang.com/customer/portal/emails/new
#951 [12:47] <Nat> Help updating drivers: http://paste.ubuntu.com/19794619/
#952 [12:48] <CubeTheThird> Matik_LP, fill out the info and submit it
#953 [12:48] <CubeTheThird> Nat, 2 things
#954 [12:48] <CubeTheThird> Nat, firstly, your graphics card is not supported beyond windows 7
#955 [12:48] <emnyl> I tried to download the intel one from google but that still sent me the same error message that my computer didnt meet the requirments for it
#956 [12:49] <CubeTheThird> Nat, secondly, because of how old your graphics card is, your won't be able to play the most recent versions of the game
#957 [12:50] <Nat> thanks, Cube. Now what do I do?
#958 [12:50] <CubeTheThird> Nat, is that a laptop or desktop computer?
#959 [12:50] <Nat> lap top
#960 [12:51] <CubeTheThird> Nat, then these are your options: Downgrade to windows 7 (you can play minecraft 1.7.2), use Linux (more technical), or use a different computer
#961 [12:51] <Nat> ok thanks Cube!
#962 [12:53] <Matik_LP> i am here https://account.mojang.com/login i cant login why?
#963 [12:54] <CubeTheThird> Matik_LP, I already told you. Wait 3 hours before trying to login again
#964 [12:54] <Matik_LP> ok
#965 [12:54] <Matik_LP> thanks cube
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#967 [12:55] <Matik_LP> I'll be back here in 3 hours
#968 [12:55] <emnyl> Cube the amd download worked
#969 [12:55] <CubeTheThird> emnyl, that's good
#970 [12:56] <emnyl> Its asking me if I want express or custom when downloading does it matter what I choose?
#971 [12:56] <CubeTheThird> emnyl, express is fine
#972 [12:56] <emnyl> ok
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#974 [13:00] <kurtisaj> Invalid Creditionals oblem: I've triedreset myord and the
#975 [13:00] <emnyl> Should I launch the amd program that I installed?
#976 [13:00] <kurtisaj> my passord and the link will not come through
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#980 [13:05] <emnyl> Well now im stuck again
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#982 [13:08] <CubeTheThird> emnyl, reboot and try the game again
#983 [13:08] <CubeTheThird> I g2g
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#985 [13:09] <emnyl> Well didnt work
#986 [13:09] <emnyl> Ill just go and play some other game
#987 [13:09] <emnyl> bye
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#994 [13:19] <OriginPixel> My minecraft crashes whenever I load up a world or attempt to join a server, what should I do?
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#996 [13:21] <OriginPixel> My minecraft crashes whenever I load up a world or attempt to join a server, what should I do?
#997 [13:22] <mattym> OriginPixel, From the Main Menu in Minecraft, go to Options, then Video Settings, scroll to the bottom, and change the Use VBO to whatever it isnt set to right now
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#999 [13:22] <OriginPixel> I will try that
#1000 [13:22] <Thilde> OK! I'm stuck with a minecraft native launcher problem! i have tried deleting it and redownload i multiple times! i have reached for help on every site and yt but there is only help for windows computers not mac... help!
#1001 [13:23] <OriginPixel> I don't have connection to any servers, and the crash still happens
#1002 [13:23] <mattym> ??> OriginPixel launcher/crash-log
#1003 [13:23] <Absol> OriginPixel: We need to see your crash log, which appears after a crash.
#1004 [13:23] <Absol> OriginPixel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1006 [13:24] <Nubb> I'm having trouble with win 10 minecraft, I redeemed my code (On this computer) then I went back to win 8 because I was thinking it would fix bugs. I went back to win 10 and now I can't get it again
#1007 [13:24] <RichardMcKee> hi
#1008 [13:24] <RichardMcKee> help
#1009 [13:24] <OriginPixel> pastebin.com/Ltc2iRVa
#1010 [13:24] <Thilde> OK! I'm stuck with a minecraft native launcher problem! i have tried deleting it and redownload i multiple times! i have reached for help on every site and yt but there is only help for windows computers not mac... help!
#1011 [13:24] <mattym> Nubb, You need to make sure you are logged back into the Windows Store with the account you uised when you redeemed it
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#1013 [13:25] <Nubb> Thank you!
#1014 [13:25] <Nubb> I'll try it!
#1015 [13:25] <RichardMcKee> OriginPixel
#1016 [13:25] <mattym> OriginPixel, What antivirus or firewall software do you have instelled
#1017 [13:25] <RichardMcKee> I can help with that crash report.
#1018 [13:25] <OriginPixel> Malwarebytes
#1019 [13:25] <mattym> Thilde, What exactly is the error you get?
#1020 [13:25] <mattym> OriginPixel, That not either of what i mentioned
#1021 [13:26] <mattym> ??> OriginPixel tools/hjt
#1022 [13:26] <Absol> OriginPixel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1023 [13:26] <Absol> OriginPixel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1024 [13:26] <punahammas> Hello I have problem with pixel-format-not-accelerated minecraft error diagnostic says that: http://paste.ubuntu.com/19798648/
#1025 [13:26] <mattym> punahammas, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1026 [13:26] <Thilde> every time i download it it says: unable to update native launcher.
#1027 [13:27] <Nubb> Okay what do I do when logged in @mattym
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#1030 [13:27] <mattym> Thilde, What is your OSX version?
#1031 [13:27] <mattym> Nubb, Go to the Windows Store page for Minecraft Windows 10 Edition and you should be able to reinstall it
#1032 [13:27] <mattym> Nubb, If you dont see that option, log completely out of the WIndows Store, then restart the computer and when its back on try logging in again
#1033 [13:28] <mattym> Nubb, Make sure you are logged in using the account you redeemed it to the first time
#1034 [13:28] <Thilde> i don't know.. im not so good with this stuff :(
#1035 [13:28] <Thilde> how do i check it?
#1036 [13:29] <mattym> Thilde, I think if you click the Apple symbol on whats usually the upper left of your desktop
#1037 [13:29] <mattym> Thilde, You should get an About or About this Mac option
#1038 [13:29] <mattym> Thilde, Somewhere on there it should say your OSX version
#1039 [13:29] <Thilde> it says 10.10.5
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#1044 [13:31] <mattym> Thilde, Go to minecraft.net/download/alternative try using the Mac version of the launcher listed there.
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#1049 [13:34] <Thilde> OMG! i think it worked! i have spend months on this! thank u thank u thank u! but 1 last question if i may..
#1050 [13:35] <OriginPixel> I have a crash that happens whenever I try to join my Single Player world. My minecraft won't connect to any servers. My antivirus is MalwareBytes. My crash log is pastebin.com/Ltc2iRVa and my Hijackthis log is pastebin.com/0MjVSTDE. What should I do
#1051 [13:35] <mattym> OriginPixel, One moment
#1052 [13:36] <mattym> OriginPixel, Uninstall Panda and all of its components, then restart the computer and try the game again
#1053 [13:36] * Nubb [Nubb@notlogged] has joined #minecrafthelp
#1054 [13:36] <Nubb> Nothing is working
#1055 [13:37] <mattym> Nubb, Are you sure you are logging in with the Microsoft account you used when you redeemed it the first time?
#1056 [13:37] <Thilde> it says you are running on an old version of Java. Please consider using the new launcher which doesn't require Java, as it will make you game faster... what should i do?
#1057 [13:37] <Nubb> I'm pretty sure
#1058 [13:37] <Nubb> Thilde it doesn't matter both will work
#1059 [13:37] <mattym> Thilde, If the game works ignore it, your system seems to be set up in a way that the newer installer wont run.
#1060 [13:38] <Nubb> mattym is there a way I can give you the code I used and you check the email account that it used
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#1062 [13:38] <mattym> Nubb, No
#1063 [13:38] <Nubb> Okay be back imma check again
#1064 [13:39] <mattym> Nubb, You may also need to make sure you arent logged into Windows itself on another account, or use an offline account for the Windows login
#1065 [13:39] * Fabio [Fabio@notlogged] has joined #minecrafthelp
#1066 [13:39] <Thilde> ok... THANK U SOO MUCH! i love u for helping me! now i will let u go :)
#1067 [13:39] <mattym> Nubb, Just make sure that on the Windows Store app you are absolutely sure the account thats logged in is the one you redeemed it to, otherwise it wont show up
#1068 [13:39] <Nubb> Actually Yes I am 100% sure this is the right account
#1069 [13:40] <mattym> Nubb, Basically here is how it is, if you dont see the option to download/install it, you are on the wrong account.
#1070 [13:41] <Nubb> Can i send a gyazo link?
#1071 [13:41] <mattym> wouldnt matter or help
#1072 [13:41] <Nubb> https://gyazo.com/cdbdd89d118cd3c474839fcbc561a26b
#1073 [13:41] <Nubb> Look at it im sure its the right account
#1074 [13:42] <mattym> Nubb, Have you tried clicking that? Does it take you to the store page for Minecraft Win10 Beta?
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#1076 [13:43] <Nubb> https://gyazo.com/6fb8f654ada046da7eab90199b1e715b
#1077 [13:43] <Nubb> Thats what shows up
#1078 [13:43] <Adrian78> hi talk spanish?
#1079 [13:43] <OriginPixel> It still crashes
#1080 [13:44] <Adrian78> i need update open
#1081 [13:44] <Adrian78> but i dont know
#1082 [13:44] <Adrian78> pls help
#1083 [13:44] <Fabio> The programme does not install. I run a process (fix) and came to the following http://paste.ubuntu.com/19800362/
#1084 [13:44] <OriginPixel> It still crashes
#1085 [13:45] <Fabio> Please help with the above
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#1087 [13:46] <OriginPixel> It still crashes
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#1089 [13:47] <Nubb> mattym this is what shows when clicking it https://gyazo.com/6fb8f654ada046da7eab90199b1e715b
#1090 [13:47] <Thilde> hi again.. sorry.. When i try to go on cube craft server it says im an outdated client! what can i do about this?
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#1093 [13:48] <Nubb> thilde change your version on your launcher
#1094 [13:48] <tommy_> lol
#1095 [13:48] <Thilde> ok
#1096 [13:48] <Nubb> press the edit profile
#1097 [13:48] <Nubb> https://gyazo.com/d40f10e7eb345d8082ab616d08abfac1
#1098 [13:48] <tommy_> k onda
#1099 [13:48] <OriginPixel> I have a crash that happens whenever I try to join my Single Player world. My minecraft won't connect to any servers. My antivirus is MalwareBytes. My crash log is pastebin.com/Ltc2iRVa and my Hijackthis log is pastebin.com/0MjVSTDE. What should I do? I uninstalled Panda and all of it's componets, and it still crashes. What should I do?
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#1101 [13:50] <OriginPixel> I have a crash that happens whenever I try to join my Single Player world. My minecraft won't connect to any servers. My antivirus is MalwareBytes. My crash log is pastebin.com/Ltc2iRVa and my Hijackthis log is pastebin.com/0MjVSTDE. I uninstalled Panda and all of it's componets, and it still crashes. What should I do?
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#1105 [13:52] <OriginPixel> I have a crash that happens whenever I try to join my Single Player world. My minecraft won't connect to any servers. My antivirus is MalwareBytes. My crash log is pastebin.com/Ltc2iRVa and my Hijackthis log is pastebin.com/0MjVSTDE. What should I do? I uninstalled Panda and all of it's componets, and it still crashes. What should I do?
#1106 [13:53] <Thilde> it just goes back to native launcher overtime i try to update! help?
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#1108 [13:53] <OriginPixel> I have a crash that happens whenever I try to join my Single Player world. My minecraft won't connect to any servers. My antivirus is MalwareBytes. My crash log is pastebin.com/Ltc2iRVa and my Hijackthis log is pastebin.com/0MjVSTDE. What should I do? I uninstalled Panda and all of it's componets, and it still crashes. What should I do?
#1109 [13:54] <Thilde> everytime*
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#1111 [13:54] <xola> disable VBO?
#1112 [13:54] <OriginPixel> I already did
#1113 [13:54] <xola> ok
#1114 [13:55] <mattym> OriginPixel, DId you do as i said, and remove Panda, restart then test again?
#1115 [13:55] <OriginPixel> Yes I did
#1116 [13:55] <OriginPixel> still crashes
#1117 [13:55] <xola> I'd get the msi installer
#1118 [13:55] <xola> you have too new of java
#1119 [13:55] <Thilde> everytime i update my launcher it goes back to native. should play on older version and wait? and i so what exacly am i waiting for?
#1120 [13:55] <mattym> OriginPixel, Can you make a new hjtlog
#1121 [13:56] <OriginPixel> sure
#1122 [13:57] <mattym> Thilde, If the alt launcher didnt work, then there may be something on the Mac causing the regular most recent one to fail on install. With a Mac im not familiar enough with what those may be
#1123 [13:57] <OriginPixel> pastebin.com/jB5SLhaW
#1124 [13:57] <Nubb> mattym it worked thank you:)
#1125 [13:58] <mattym> OriginPixel, That still shows parts of Panda installed
#1126 [13:58] <OriginPixel> what panda parts are still installed?
#1127 [13:58] <Thilde> oh ok :( is there maybe someone else in here who can help me then?
#1128 [13:58] <mattym> OriginPixel, Doesnt matter what parts are, I told you to remove them all
#1129 [13:59] <mattym> Thilde, Have you tried re-downloading the current launcher from minecraft.net/download
#1130 [13:59] <Thilde> yes it doesn't work
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#1132 [14:03] <Thilde> so what should i do mate?
#1133 [14:03] <Thilde> mattym*
#1134 [14:05] <mattym> Thilde, Do you have any antivirus software installed on the Mac?
#1135 [14:05] <Thilde> yes i think so why?
#1136 [14:07] * abdulaziz [abdulaziz@notlogged] has joined #minecrafthelp
#1137 [14:07] <mattym> Thilde, Which one?
#1138 [14:07] * xnx4 [xnx4@notlogged] has joined #minecrafthelp
#1139 [14:08] <xnx4> Hello, i am currently sitting here and i only have my Username but i forgot my Gmail and Password!?
#1140 [14:08] * abdulaziz [abdulaziz@notlogged] has quit. (Client Quit)
#1141 [14:08] <xnx4> What to do?
#1142 [14:09] <Thilde> again.. i don't know that much about this so i don't know :( how do i find out?
#1143 [14:09] <mattym> ??> xnx4 account/forgot-email
#1144 [14:09] <Absol> xnx4: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1145 [14:09] <OriginPixel> I can't get Hijackthis to run after I have removed all the components of Panda and Minecraft still crashes
#1146 [14:09] <mattym> OriginPixel, Restart the pc then try again
#1147 [14:10] <mattym> Thilde, Im not sure how to check on Mac's see if there are any installed applications. The only one im finding that is known to cause this error on a Mac is Avast, see if you have that installed
#1148 [14:11] <xnx4> I know my Name and Password now i only need my Gmail can i put in Name and Password somewhere to get my Gmail?
#1149 [14:12] <OriginPixel> There is no option to create the log
#1150 [14:12] <mattym> xnx4, No, as Absol said, test all the email you use on the site that was provided. Then check the emails, the one with the confirmation reply is the email tied to the account
#1151 [14:13] <mattym> OriginPixel, Restart the PC then try Minecraft again, if it still doesnt work then we will worry about another HJT log
#1152 [14:13] * Bob [Bob@notlogged] has joined #minecrafthelp
#1153 [14:13] <Thilde> it is avast i have! so what now?
#1154 [14:14] <Bob> the .minecraft folder has broken. i previously just used curse and did not want to have to use the default installation. when i use the default install, all but one of the .minecraft sub-folders are gone.
#1155 [14:14] * Nubb [Nubb@notlogged] has joined #minecrafthelp
#1156 [14:14] <Nubb> On win 10 minecraft how do I change controls
#1157 [14:15] <Bob> well this is no help. i need official help.
#1158 [14:15] <mattym> Nubb, Should be in the options menu somewhere
#1159 [14:15] * kacprass [kacprass@notlogged] has joined #minecrafthelp
#1160 [14:15] <Ryladine> Bob, Patience is the key. There are only so many people here.
#1161 [14:15] <mattym> Thilde, Open Avast, and look for the setting or preference menu
#1162 [14:15] <Bob> yeah, but i want mojang, not some third party.
#1163 [14:15] <OriginPixel> I restarted, and when I ran it, I could not create a log
#1164 [14:16] <mattym> Bob, Mojang doesnt help with errors like that, this chanel also does not support 3rd part software
#1165 [14:16] <mattym> Bob, The regular launcher is not meant to see things made by other launchers
#1166 [14:16] <Bob> minecraftirc counts as a third party. why can't mojang help me?
#1167 [14:16] <Bob> i want a default installation with the default folders.
#1168 [14:16] <mattym> OriginPixel, You havent restarted since you removed the last parts of Panda have you?
#1169 [14:17] <mattym> ??> Bob win/reinst
#1170 [14:17] <Absol> Bob: You may need to reinstall the locally installed files that Minecraft puts into place.
#1171 [14:17] <Absol> Bob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1172 [14:17] <OriginPixel> I have restarted twice since that
#1173 [14:17] <mattym> Bob, Doing the instructions from Absol will default everything in the regular launcher
#1174 [14:17] <Nubb> https://gyazo.com/3eef3f4cb53b43387958c06071c6880e doesnt work when I press it mattym
#1175 [14:17] <Thilde> i opened preferences, what now?
#1176 [14:17] <mattym> Thilde, Do you see the "Shields" option?
#1177 [14:17] <Bob> there is nmo saves i=directory. only mods left over from curse
#1178 [14:18] <mattym> Nubb, You set it to mouse button 1?
#1179 [14:18] <Nubb> Nope it is right now on shift thats just what it says
#1180 [14:18] <Thilde> yes i clicked on it. then what?
#1181 [14:18] <mattym> Bob, If there is no saves folder then delete everything
#1182 [14:18] <Nubb> and it wont change
#1183 [14:18] <OriginPixel> I have restarted twice since that mattym
#1184 [14:18] <mattym> Thilde, Dissable the Web and File shields, then try the regular minecraft launcher again
#1185 [14:19] <Bob> maybe i should have ran mc in the first place. i feel slightly dumb.
#1186 [14:19] <Nubb> Matty it wont change
#1187 [14:19] <Ryladine> Nubb, how are you trying to change it? The reset button defaults the setting, try clicking the lit button next to it.
#1188 [14:20] <mattym> Nubb, One moment
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#1190 [14:20] <Thilde> how do i disable them?
#1191 [14:20] <Nubb> I did
#1192 [14:20] <Nubb> Ryladine
#1193 [14:20] <mattym> Thilde, There should be an option somewhere
#1194 [14:21] <Thilde> okay done what now?
#1195 [14:21] <mattym> Thilde, Close out of Avast then see if the regular launcher will work
#1196 [14:21] <Ryladine> nubb , What happens when you click it? Are you running the default MC client?
#1197 [14:22] <Nubb> Ry, I'm on win 10 minecraft
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#1199 [14:23] <mattym> Nubb, You are in the controller settings, not keybaord
#1200 [14:23] <Thilde> ok it worked... what now? should i enable the avast things again?
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#1203 [14:24] <Nubb> Do I go in keyboard?
#1204 [14:25] <mattym> Nubb, No, i think all the keyboard based controls are defaulted to what they are in the regular PC version
#1205 [14:25] <mattym> Thilde, No leave them off
#1206 [14:25] <Thilde> wait mattym it still says outdated client on the cube server... did i do something wrong?
#1207 [14:25] <Nubb> They are, But can I change the controls I hate shift being sneak tbh
#1208 [14:25] <mattym> Thilde, Otherwise you wont be able to join servers, or get game updates
#1209 [14:25] <mattym> Thilde, Are you running the same version of the game as that server?
#1210 [14:26] <mattym> Thilde, Outdated Client just means you are on the wrong version
#1211 [14:26] <mattym> Nubb, It doesnt look like there is currently a way to do so
#1212 [14:26] <Nubb> Dang it okay.
#1213 [14:26] <Thilde> okay but if i leave them off i won't get a virus or anything like that right?
#1214 [14:27] <mattym> Thilde, Having an antivirus doesnt guarantee you wont get a virus
#1215 [14:27] <mattym> Thilde, But having those options off does remove some of its protection
#1216 [14:28] <mattym> Thilde, But also like i said, you will have update and server related issues with them on
#1217 [14:28] <Thilde> okay i just wanted to be sure if this increase the change of getting a virus but it doesn't right?
#1218 [14:29] <mattym> Thilde, It doesnt increase the chance. It lowers the chance Avast will protect it
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#1220 [14:30] <Thilde> ok
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#1231 [14:37] <Nicocforce> Hello my minecraft launcher will not work when i press play it crashes, it has told me to update my drivers which i have but that will not work i would appreciate some help!
#1232 [14:37] <Nicocforce> i have a dxdiag report'
#1233 [14:37] <Bug_Gaming> i have the same problem as nicocforce
#1234 [14:38] <Bug_Gaming> this is my dxdiag report - http://paste.ubuntu.com/19808529/
#1235 [14:38] * bibe_gamer2000 [bibe_gamer2000@notlogged] has quit. (Client Quit)
#1236 [14:39] <Nicocforce> this is my report http://paste.ubuntu.com/19808632/
#1237 [14:40] <Bug_Gaming> "lack of updated graphics drivers" is what the error says
#1238 [14:40] <Nicocforce> Correct!
#1239 [14:40] <Fabio> the same as mine reported at 15:44
#1240 [14:43] <Nicocforce> I am currently on windows 10.
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#1242 [14:51] * aaaa [aaaa@notlogged] has joined #minecrafthelp
#1243 [14:52] <aaaa> minecraft ps4 platinum trophy
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#1245 [14:56] * CrystalMare is now known as Crystal|AFK
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#1248 [15:01] <CRISTIANHT> I need help
#1249 [15:01] <mattym> Nicocforce, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1250 [15:01] <CRISTIANHT> lo que pasa es que de un dia se me borraron aplicaciones entre ellas minecraft
#1251 [15:01] <mattym> ??> CRISTIANHT lang/es
#1252 [15:01] <Absol> CRISTIANHT: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1253 [15:02] <CRISTIANHT> ok
#1254 [15:02] <CRISTIANHT> what happens is that one day I wiped applications including minecraft
#1255 [15:02] <Nicocforce> ok thank you mattym!
#1256 [15:02] <mattym> CRISTIANHT, Then re-install it
#1257 [15:03] <CRISTIANHT> and when I try to download I get the error code which is 2305
#1258 [15:03] <mattym> ??> CRISTIANHT launcher/crash-log
#1259 [15:03] <Absol> CRISTIANHT: We need to see your crash log, which appears after a crash.
#1260 [15:03] <Absol> CRISTIANHT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1261 [15:03] * Jakey [Jakey@notlogged] has joined #minecrafthelp
#1262 [15:04] <Jakey> I am trying to run minecraft and I met with: problem copying the file with the following error code 5
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#1264 [15:04] <mattym> ??> Jakey launcher/crash-log
#1265 [15:04] <Absol> Jakey: We need to see your crash log, which appears after a crash.
#1266 [15:04] <Absol> Jakey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1267 [15:04] <Jakey> There is no crash log
#1268 [15:04] <Jakey> I cant even get to the launcher
#1269 [15:04] * punahammas [punahammas@notlogged] has quit. (Ping timeout: 195 seconds)
#1270 [15:05] <mattym> Jakey, Are you using the regular launcher from minecraft.net/download
#1271 [15:05] <Jakey> yup
#1272 [15:05] <Fabio> http://paste.ubuntu.com/19800362/ please check if you can help me. Cheers
#1273 [15:06] <mattym> Fabio, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1274 [15:06] <mattym> Jakey, And a error window shows up after you try to start the launcher/installer?
#1275 [15:06] <Jakey> yes one that states problem copying the file with the following error code: 5
#1276 [15:07] <CRISTIANHT> With the copying problem file the following error code 5. I get it when I want to open minecraft
#1277 [15:07] <mattym> Jakey, Can you try running the launcher as admin
#1278 [15:07] <Jakey> same code
#1279 [15:07] <CRISTIANHT> yes
#1280 [15:07] <mattym> One moment
#1281 [15:07] <Jakey> Mojang Native launcher update: problem copying the file with the following error code: 5
#1282 [15:08] <CRISTIANHT> yes
#1283 [15:08] <CRISTIANHT> same code yes
#1284 [15:09] <mattym> Try the .exe version of the launcher from minecraft.net/download/alternate
#1285 [15:09] <mattym> rather minecraft.net/download/alternative
#1286 [15:09] * hai [hai@notlogged] has joined #minecrafthelp
#1287 [15:10] <Jakey> probably a dumb question but should I uninstall what I have right now or?..
#1288 [15:10] <Jakey> probably a dumb question but should I uninstall what I have right now or?..
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#1291 [15:11] <mattym> Jakey, It shouldnt make a difference, as long as you dont try to use any of the shortcuts or menu options for the one you tried
#1292 [15:12] <mattym> Jakey, The .exe launcher works as an installer and as the file you click to start it
#1293 [15:12] <mr> i can not log in and i used my redeem card and it says that iv used it but on my account its says over whys
#1294 [15:12] * Emil [Emil@notlogged] has joined #minecrafthelp
#1295 [15:12] <mattym> mr, What?
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#1297 [15:13] <Emil> Hello, i need help figuering out if my minecraft was revoked or refounded on my account
#1298 [15:13] <mattym> Emil, What is your ingame username?
#1299 [15:13] <Emil> prompetissen
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#1303 [15:13] <Paypay> I need help with my account
#1304 [15:14] <Nox> x
#1305 [15:14] <mattym> Emil, One moment
#1306 [15:14] <Emil> thank you mr
#1307 [15:14] <Jakey> Well thank you, it works now, guess I am good now.
#1308 [15:14] <mattym> Emil, From the info I have available, its still an active account
#1309 [15:14] <Nox> i can say what i want here guys ? :)
#1310 [15:14] <mattym> Nox, Explain your problem, if we can help with it we will let you know
#1311 [15:15] <Nox> internal exception java.io.ioexception an existing connection was forcibly closed by the remote host this please
#1312 [15:15] <Nox> how i can fix this
#1313 [15:15] <Emil> Mattym, yes but when i try to login it says play demo and on mojang it sayst that i dont own the game, even tho i played on it a couple of months ago
#1314 [15:16] <mattym> Emil, That usually means you are trying to log in on the wrong account
#1315 [15:16] <Nox> ?
#1316 [15:16] <Emil> can you see what email i am using for that account and block out one letter or two for the chat?
#1317 [15:16] <mattym> Nox, That means the server is stopping you from connecting. Best way is to contact the server host and see if there is an issue
#1318 [15:16] <mattym> Emil, No, we do not have access to account details
#1319 [15:17] <Nox> nope it is in all my servers
#1320 [15:17] <Emil> Mattym, Any way to log in using the in game name ?
#1321 [15:17] <mattym> Nox, Attempt to connect to this server mctest.ae97.net
#1322 [15:17] <mattym> Emil, No
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#1325 [15:17] <mattym> ??> Emil account/forgot-email
#1326 [15:17] <Absol> Emil: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1327 [15:17] <Emil> thank you mattym! you are the boss
#1328 [15:17] <mattym> Emil, Try the instructions from Absol
#1329 [15:18] <Emil> will do thank you boss!!
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#1331 [15:19] <Nox> nope , it isn't workin
#1332 [15:19] <Nox> now it says internal exception java.lang.nullpointerexception minecraft ;-;
#1333 [15:20] <mattym> ??> Nox win/reinst
#1334 [15:20] <Absol> Nox: You may need to reinstall the locally installed files that Minecraft puts into place.
#1335 [15:20] <Absol> Nox: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1336 [15:20] <mattym> Nox, try the instructions from Absol
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#1338 [15:21] <Nox> so , i must delete all ?
#1339 [15:22] <mattym> Nox, Do you see a folder called saves?
#1340 [15:22] <Nox> yep
#1341 [15:22] <mattym> Nox, Then delete everything but that one
#1342 [15:23] <Nox> done
#1343 [15:24] <mattym> Nox, Now as the instructions say, start the game again, let it redownload the files and then see if the servers will work
#1344 [15:24] <Nox> i will , if it works you and absol you are the best ever :D
#1345 [15:25] <Nox> couse i searched all over the youtube and the internet and they all is fake or virus :/
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#1348 [15:30] <sam_> i am unable to play as it says my drivers need to be accelerated
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#1350 [15:30] <CubeTheThird> sam_, do you have a dxdiag report?
#1351 [15:31] <sam_> i did the diagnosis - but not sure how to get it in to a single report
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#1353 [15:32] <mattym> ??> sam_ win/dxdiag
#1354 [15:32] <sam_> i hav eit now - do i cut and paste it here
#1355 [15:32] <Absol> sam_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1356 [15:32] <mattym> sam_, Follow all the directions in the link from Absol
#1357 [15:32] <mattym> sam_, It shows you how to make the link we need
#1358 [15:32] <sam_> i hav ethe report
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#1360 [15:34] <sam_> http://paste.ubuntu.com/19816042/
#1361 [15:34] <sam_> did that work
#1362 [15:34] <isole> ola
#1363 [15:35] <mattym> sam_, One moment
#1364 [15:35] <sam_> thanks
#1365 [15:37] <sam_> are you asking me to do something - i do not know what that means
#1366 [15:37] <mattym> sam_, Download and Install the file from this page https://downloadcenter.intel.com/download/17409/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-64-exe-?product=81519
#1367 [15:37] <sam_> ok
#1368 [15:40] <sam_> do you think that will fix it?
#1369 [15:40] <mattym> sam_, Its the drivers your system is missing, so it should
#1370 [15:41] <sam_> wow - i really appreciate your help! thanks!
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#1374 [15:48] <Timedout> how i can fix the timed put promlem ??
#1375 [15:48] <Timedout> problem
#1376 [15:49] <mattym> Timedout, The reinstall didnt change anything?
#1377 [15:49] <Timedout> yes
#1378 [15:49] <CubeTheThird> Timedout, please run a test on speedtest.net
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#1382 [15:51] <Timedout> i did the test
#1383 [15:51] <CubeTheThird> Timedout, give the results here
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#1387 [15:54] <traf1234> i purchased minecraft for windows 10 but am having problems trying to link it to mojang account
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#1390 [15:55] <mattym> traf1234, You mean Minecraft Windows 10 Edition?
#1391 [15:55] <traf1234> yeah the beta version it is called
#1392 [15:55] <mattym> traf1234, You dont/cant link that to a Mojang account.
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#1395 [15:55] <Timedout> the ping is 42
#1396 [15:56] <traf1234> i have minecraft launcher and it only gives me the demo option to play
#1397 [15:56] <mattym> Timedout, Get the share results link, or tell us the upload and download as well
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#1399 [15:57] <mattym> traf1234, The minecraft launcher, is for regular Minecraft not the WIndows 10 Edition
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#1402 [15:58] <sam_> i just downloaded a driver and restarted but minecraft still wont play
#1403 [15:58] <mattym> sam_, Did you install the driver, and did it finish without any errors
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#1405 [15:58] <Timedout> the download speed is 1.7 , upload speed is : 0.41 (i am in egypt and here the network is so bad )
#1406 [15:59] <mattym> Timedout, Yeah, try to find and use servers that are hosted closer to you.
#1407 [15:59] <sam_> oixel accelerator problem
#1408 [15:59] <sam_> yes no errors matty
#1409 [15:59] <mattym> Timedout, The timing out error means your connection is too slow to make a solid connection with the servers
#1410 [15:59] <mattym> sam_, Can you make a fresh dxdiag and get me the link for it
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#1412 [16:00] <sam_> what sthe site again to make it
#1413 [16:00] <mattym> ??> sam_ win/dxdiag
#1414 [16:00] <Absol> sam_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1417 [16:01] <sam_> http://paste.ubuntu.com/19819309/
#1418 [16:02] <mattym> sam_, Hmm, seems like they didnt install, try running the driver installer again.
#1419 [16:07] <sam_> ok
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#1431 [16:15] <BloodyHG> I CANT LOGIN IN MY MINECRAFT ACCOUNT
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#1433 [16:15] <BloodyHG> I ALREADY TRIED TO CHANGE THE PASSWORD AND LOGIN WITH THAT PASSWORD
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#1439 [16:18] <sam_> matty it said set-up complete and restart which i did again and it still does not work - i guess i can't download that driver ?
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#1441 [16:20] <sam_> pixel accelerator can it be fixed some other way?
#1442 [16:20] * vindesil [vindesil@notlogged] has joined #minecrafthelp
#1443 [16:21] <sam_> could it be that my compute ris too old?
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#1447 [16:22] <Nubbb> Nubb, Hi
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#1454 [16:27] <mattym> sam_, The computer is quite old but should still be able to run it. One moment im going to try and find the Dell provided driver
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#1456 [16:27] <sam_> ok
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#1459 [16:29] <sam_> i just tried downloading an older version on that page but it said i already had the newest version installed - so it seems to be there installed
#1460 [16:30] <mattym> sam_, But you are still getting the Pixel Format error?
#1461 [16:30] <mattym> sam_, Ok before we try the Dell driver, can i get one more dxdiag
#1462 [16:30] <sam_> yes
#1463 [16:30] <sam_> ok
#1464 [16:32] <sam_> http://paste.ubuntu.com/19822803/
#1465 [16:32] <mattym> sam_, Yeah thats still showing none at all installed
#1466 [16:32] <mattym> sam_, Try this driver http://downloads.dell.com/video/R208076.exe
#1467 [16:33] <mattym> sam_, If that one doesnt work, its most likely something wrong with the computers hardware.
#1468 [16:34] * AmberRose77 [AmberRose77@notlogged] has joined #minecrafthelp
#1469 [16:35] <AmberRose77> My world keeps crashing!
#1470 [16:35] <sam_> i will give it a go - i apprecaiagte your help - my daughter more so - cant afford new computer - wish i didnt waste the money :(
#1471 [16:35] <mattym> ??> AmberRose77 launcher/crash-log
#1472 [16:35] <Absol> AmberRose77: We need to see your crash log, which appears after a crash.
#1473 [16:35] <Absol> AmberRose77: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1475 [16:36] <sam_> do you mean the report from minecraft or the dxdiag
#1476 [16:37] <sam_> http://paste.ubuntu.com/19823423/ that is the report i get from the game
#1477 [16:38] <sam_> that is crash report - do you want launcher log?
#1478 [16:39] <mattym> sam_, Those were instructions for the other person, just try the dell driver
#1479 [16:40] <sam_> ok the dell driver says the same thing that the other one does - said it was older , but i will restart now - right?
#1480 [16:41] <sam_> bbiab
#1481 [16:42] <mattym> sam_, Maybe try the "Run as Administrator" to install the drivers. Otherwise im not sure why they are not finalizing
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#1483 [16:44] * A_D is now known as A_D|AFK
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#1485 [16:45] <JordanMcphail> could any 1 help me please
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#1488 [16:46] <JordanMcphail> could any1 help me its for ps4 minecraft?
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#1490 [16:49] <mattym> JordanMcphail, What is the problem?
#1491 [16:50] * sam_ [sam_@notlogged] has joined #minecrafthelp
#1492 [16:50] <sam_> hello - i can start the game but then it crashes- wasnt able to do that before - making progress?
#1493 [16:50] <JordanMcphail> ok everytime i try join a survival server it says connection lost i tryed ether net cable wont work tryed restarting minecraft wont work tried restarting internet wont work tried downloading minecraft again wont work its for ps4
#1494 [16:51] <mattym> sam_, Can you get me the new crash log
#1495 [16:51] <mattym> JordanMcphail, You mean join another player? There are no servers on console edition
#1496 [16:51] <JordanMcphail> yes
#1497 [16:52] <JordanMcphail> only lets me join creative not survival worlds
#1498 [16:52] <JordanMcphail> worlds*
#1499 [16:52] * axelfaure [axelfaure@notlogged] has joined #minecrafthelp
#1500 [16:52] <mattym> JordanMcphail, Hmm, not familiar with that issue, I would ask in the forums if I was you.
#1501 [16:53] <JordanMcphail> what forums can i get link please
#1502 [16:53] <sam_> matty - nocrash report but i can send game output
#1503 [16:53] <mattym> sam_, That will do
#1504 [16:53] * karina111 [karina111@notlogged] has joined #minecrafthelp
#1505 [16:53] <mattym> JordanMcphail, minecraftforum.net
#1506 [16:53] <JordanMcphail> thankd
#1507 [16:53] <JordanMcphail> thanks
#1508 [16:54] <axelfaure> coment retrieve a minecraft account hack
#1509 [16:54] <karina111> spanick?
#1510 [16:54] <axelfaure> no
#1511 [16:54] <sam_> http://paste.ubuntu.com/19825212/
#1512 [16:54] <mattym> sam_, Are you getting as far as the main menu?
#1513 [16:54] <sam_> the driver definitely was an issue and is at least there when i look for it in display as it wasnt before
#1514 [16:54] <karina111> |http://paste.ubuntu.com/19824928/
#1515 [16:55] <sam_> yes, can get into game - but then crashes - can open saved world
#1516 [16:55] <mattym> sam_, Go into options, then video settings, scroll to the bottom, and change the Use VBO option to whatever it isnt right now
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#1518 [16:55] <sam_> options where?
#1519 [16:56] * SwagPunch [SwagPunch@notlogged] has quit. (Ping timeout: 195 seconds)
#1520 [16:57] <sam_> found it and turend it off
#1521 [16:59] <sam_> matty - you have made a little girl VERY HAPPY - it works - thank you so much - I will definitely pay it forward!
#1522 [17:00] <JordanMcphail> same thing hapenning on pc aswell mattym,
#1523 [17:02] * alexoa_a [alexoa_a@notlogged] has joined #minecrafthelp
#1524 [17:02] <alexoa_a> Hi
#1525 [17:02] <alexoa_a> Well i speak spanish so if my english is bad sorry.
#1526 [17:03] <alexoa_a> I have a problem with my drivers, here is the link http://paste.ubuntu.com/19826015/
#1527 [17:09] * ludmila [ludmila@notlogged] has joined #minecrafthelp
#1528 [17:15] <CubeTheThird> alexoa_a, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1529 [17:15] <CubeTheThird> err
#1530 [17:15] <CubeTheThird> alexoa_a, sorry, I meant windows 8, not windows 7
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#1546 [17:28] <tomxD> After migrating my account from Minecraft.net to Mojang my nick has been changed. All my profiles has been deleted. And Minecraft crashes after loading any world
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#1549 [17:33] <CubeTheThird> tomxD, umm.. so which thing do you want to try correcting first?
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#1552 [17:34] <tomxD> The minecraft crash, please
#1553 [17:34] * Bianca5769 [Bianca5769@notlogged] has quit. (Client Quit)
#1554 [17:34] <CubeTheThird> tomxD, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1555 [17:35] <kknights> When I open my minecraft on my windows 8 computer it will let me log in and hit the play button but once I try and open the world it say that it crashed and gives a crash report. I had a viruse about three months ago and my computer went In to get fixed and my game was working perfectly before the viruse. Now it just crashes.
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#1560 [17:38] <tomxD> http://paste.ubuntu.com/19829959/
#1561 [17:40] * Owexz [Owexz@notlogged] has joined #minecrafthelp
#1562 [17:40] <CubeTheThird> tomxD, your render distance is set too high for older versions of the game
#1563 [17:40] <CubeTheThird> kknights, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1564 [17:41] * Pandastyle80 [Pandastyle80@notlogged] has joined #minecrafthelp
#1565 [17:42] <Pandastyle80> How do I set my minecraft account to an other gmail account
#1566 [17:42] <tomxD> thanx m8
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#1568 [17:43] <kknights> http://paste.ubuntu.com/19830425/
#1569 [17:45] <Pandastyle80> How do I set my minecraft account to an other gmail account?
#1570 [17:47] <CubeTheThird> ??> Pandastyle80 account/reset-email
#1571 [17:47] <Absol> Pandastyle80: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1572 [17:48] <CubeTheThird> kknights, your render distance is set too high for older versions of the game
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#1574 [17:48] * Arnav [Arnav@notlogged] has joined #minecrafthelp
#1575 [17:48] <Arnav> hello
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#1578 [17:51] <Arnav> helli
#1579 [17:51] <Arnav> o
#1580 [17:51] <Arnav> anyone there?
#1581 [17:52] <Arnav> my minecraft not letiing me log into server
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#1583 [17:53] <CubeTheThird> Arnav, what happens when you try?
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#1590 [18:01] <SteampunkLink> I'm trying to play minecraft and keep getting an error message telling me to update my graphics drivers. I have tried to a few times, but nothing has changed.
#1591 [18:02] <SteampunkLink> I just upgraded to Windows 10 today, so that is almost certainly the cause. Anybody know what I should try?
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#1593 [18:15] <CubeTheThird> SteampunkLink, do you have a dxdiag report?
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#1599 [18:23] <angrymen01> my minecraft keeps crashing when ever i go into single player i just downloaded the game to this computer but i bought the game when it was still in beta
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#1601 [18:23] <angrymen01> please help
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#1604 [18:25] <angrymen01> my minecraft keeps crashing when ever i enter single player
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#1618 [18:46] <JackGio> i tried launching minecraft but then it said lack of updated graphic drivers i did all the stuff and got the link should i post it?
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#1620 [18:49] <Ethan_deadlocks> i cant get on minecraft
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#1624 [18:54] <humeras> i forgot my password
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#1632 [19:00] <Basel> Hello. I have a technical problem with connecting to servers as of late, "unable to verify username". This theme was wondering through some forums, but i'm interested if someone here have a lead on the solution.
#1633 [19:00] <CubeTheThird> Basel, have you purchased the game?
#1634 [19:01] * pedro [pedro@notlogged] has joined #minecrafthelp
#1635 [19:01] <Basel> Yes, i am using it for several years now.
#1636 [19:01] <ziyad_zineddine> I bought Minecraft account, but it does not work
#1637 [19:01] <CubeTheThird> Basel, what is your minecraft username?
#1638 [19:01] <Basel> I bought it.
#1639 [19:01] <CubeTheThird> ziyad_zineddine, what's the problem exactly?
#1640 [19:01] <Basel> My username or nickname?
#1641 [19:02] <CubeTheThird> Basel, ... what's the difference?
#1642 [19:02] <Basel> Endlestine, and ingame appearence nickname is BasilBasel
#1643 [19:02] <Basel> I was able to change it a year ago
#1644 [19:02] <ziyad_zineddine> Log in to your account when I can not find online
#1645 [19:03] <Basel> I don't remember where tho
#1646 [19:03] <CubeTheThird> Basel, ok.. when you login to account.mojang.com/me do you see "BasilBasel" listed?
#1647 [19:03] <pedro> hey im from brazil so im sorry if say something wrong . i bought minecraft in a website called comprarminecraft.com and they sand me an email with te link to download and an acount to the game ,but the acount doenst conect any more
#1648 [19:04] <ziyad_zineddine> Log in to your account when I can not find online
#1649 [19:04] <CubeTheThird> pedro, there are no legal resellers of minecraft accounts or gift codes. You've been scammed
#1650 [19:04] <Basel> I see my mail listed in the right upper cornerm @CubeTheThird
#1651 [19:04] <CubeTheThird> ziyad_zineddine, I don't understand
#1652 [19:04] <CubeTheThird> Basel, but you don't see your username there?
#1653 [19:04] <Basel> Nope, nothing there
#1654 [19:04] <Basel> And in the profile tab too
#1655 [19:04] <CubeTheThird> Basel, then you're logging in with the wrong email
#1656 [19:05] <pedro> i used pay pal to buy the game thats impossible cubethethird
#1657 [19:05] <CubeTheThird> pedro, the only places where you can legitimately buy minecraft are minecraft.net and amazon (for gift codes)
#1658 [19:05] <Basel> Hold on, you are talking about client or site logging?
#1659 [19:05] <ziyad_zineddine> I purchased the account but when I find Log in to your account demo
#1660 [19:05] <CubeTheThird> Basel, both?
#1661 [19:05] <CubeTheThird> ziyad_zineddine, where did you purchase the account?
#1662 [19:06] <Basel> I can see both my profile names in client, but not on the main site
#1663 [19:06] <CubeTheThird> Basel, ya, so you're logging in with the wrong email
#1664 [19:06] <CubeTheThird> Basel, the "Profiles" in the launcher can be called anything. They are just placeholders
#1665 [19:07] <ziyad_zineddine> From the site of Minecraft
#1666 [19:07] <pedro> thanks man i will se if the system of returning back my money of the website isnt fake
#1667 [19:07] <CubeTheThird> ziyad_zineddine, what username did you register for the game?
#1668 [19:07] <ziyad_zineddine> ziyad_zineddine
#1669 [19:08] <CubeTheThird> ziyad_zineddine, as far as I can tell that name isn't registered. Did you get an email confirming the purchase?
#1670 [19:09] <ziyad_zineddine> What's the solution
#1671 [19:09] <CubeTheThird> ziyad_zineddine, yes or no, did you get an email confirming your account purchase?
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#1673 [19:10] <ziyad_zineddine> no
#1674 [19:10] <CubeTheThird> ziyad_zineddine, then it doesn't look like the payment went through for the game
#1675 [19:11] <Basel> Ok, sorry, but i am still with no solution here. I am logged in in both minecraft.net and client from the right account and mail.
#1676 [19:11] <Basel> You still here, @CubeTheThird?
#1677 [19:11] <pedro> what i cant do in the demo version of the game ?
#1678 [19:11] <CubeTheThird> Basel, if you were logged in with the right email, you would see your minecraft username listed on account.mojang.com/me
#1679 [19:12] <ziyad_zineddine> I push $ 26
#1680 [19:12] <CubeTheThird> pedro, you can't play multiplayer
#1681 [19:12] <CubeTheThird> ziyad_zineddine, with what method of payment?
#1682 [19:12] <pedro> just that haha? im going to keep it demo
#1683 [19:12] <ziyad_zineddine> CashU
#1684 [19:12] <CubeTheThird> pedro, and I think you can only play a world for 1 in-game day. I can't remember exactly
#1685 [19:13] <pedro> i will test here
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#1687 [19:13] <Basel> i see, i should be on mojang.com not on minecraft.net. Will check there
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#1689 [19:15] <Basel> I just logged in there, what now? I should be able to get in servers now?
#1690 [19:15] <CubeTheThird> Basel, do you see your minecraft username listed under "My Games", along with the game itself?
#1691 [19:16] <Basel> Yeas
#1692 [19:16] <Basel> I can see it
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#1694 [19:16] <CubeTheThird> Basel, and you used the same email to login to the launcher?>
#1695 [19:16] <ziyad_zineddine> CashU
#1696 [19:16] <CubeTheThird> ziyad_zineddine, what's that?
#1697 [19:16] <Basel> Yes, the same one
#1698 [19:16] <CubeTheThird> ??> Basel launcher/log
#1699 [19:16] <Absol> Basel: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1700 [19:16] <Absol> Basel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1701 [19:16] <Arwyn> I'm stuck on "logging in..." screen when trying to connect to a server. http://pastebin.com/rA2u6ccF this is the only thing the log says.
#1702 [19:16] <Basel> launcher/lg what?
#1703 [19:17] <CubeTheThird> Basel, do what Absol said
#1704 [19:17] <ziyad_zineddine> Payment method cashU
#1705 [19:17] <CubeTheThird> ziyad_zineddine, does it show the payment went through?
#1706 [19:17] <Basel> Should i paste it here?
#1707 [19:17] <CubeTheThird> Basel, give the link here
#1708 [19:17] <Basel> It's a launcher log, what link?
#1709 [19:17] <CubeTheThird> .mcping trollx.craft.gg
#1710 [19:18] <ExtremeBot> CubeTheThird: 149.56.184.216:25565 is up! There are currently 4 out of 9999 players, running 1.7.10 (5); with a latency of 0.662s and an MOTD of "TrollX Infinity".
#1711 [19:18] <CubeTheThird> Basel, read EVERYTHING Absol said
#1712 [19:18] <CubeTheThird> Arwyn, are you using the correct game version?
#1713 [19:18] <Arwyn> Yep.... 1.7.10
#1714 [19:18] <CubeTheThird> Arwyn, do you have issues with other servers?
#1715 [19:18] <Basel> Ok sorry, here it is: http://paste.ubuntu.com/19840372/
#1716 [19:18] <Arwyn> give me a server to try to log into
#1717 [19:18] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1718 [19:18] <Arwyn> thts the only one i have
#1719 [19:19] <CubeTheThird> Arwyn, (for 1.10.2): mctest.ae97.net
#1720 [19:19] <ziyad_zineddine> I came out $ 26 of my cashU
#1721 [19:19] <CubeTheThird> ziyad_zineddine, then you will have to contact Mojang about this
#1722 [19:19] <CubeTheThird> ??> ziyad_zineddine mojang/email
#1723 [19:19] <Absol> ziyad_zineddine: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1724 [19:19] <CubeTheThird> ??> Basel launcher/relog
#1725 [19:19] <Absol> ziyad_zineddine: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1726 [19:19] <Absol> Basel: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1727 [19:20] <ziyad_zineddine> ziyadzineddine123@gmail.com
#1728 [19:20] <CubeTheThird> ziyad_zineddine, do what Absol told you
#1729 [19:20] <Arwyn> @cubethethird yes i can log into it
#1730 [19:21] <CubeTheThird> Arwyn, then the issue is likely with that server specifically
#1731 [19:21] <CubeTheThird> Arwyn, that, or you just need to wait
#1732 [19:21] <Arwyn> no one else is having issues logging into it
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#1734 [19:21] <ziyad_zineddine> Do you account enabled
#1735 [19:22] <CubeTheThird> ziyad_zineddine, we do not work for Mojang here, so we have no access to accounts
#1736 [19:22] <CubeTheThird> Arwyn, what is your ping to that server?
#1737 [19:22] <Arwyn> how do i tell?
#1738 [19:22] <CubeTheThird> Arwyn, mouse over the green bars for the server
#1739 [19:22] <Basel> I relogged...http://paste.ubuntu.com/19840690/
#1740 [19:22] <Arwyn> 28ms
#1741 [19:22] <CubeTheThird> ??> Basel launcher/open
#1742 [19:22] <Absol> Basel: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1743 [19:22] <ziyad_zineddine> And how I will do my account
#1744 [19:23] <CubeTheThird> Arwyn, did you cancel it when connecting, or did you wait for it to connect?
#1745 [19:23] <Basel> Will do in a second
#1746 [19:23] <Arwyn> I waited for a long time and it just never connected. 15+ minutes.
#1747 [19:23] <CubeTheThird> ziyad_zineddine, just email Mojang
#1748 [19:23] <CubeTheThird> ??> ziyad_zineddine mojang/email
#1749 [19:23] <Absol> ziyad_zineddine: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1750 [19:23] <Absol> ziyad_zineddine: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1751 [19:24] <ziyad_zineddine> Did not reach any message to my account
#1752 [19:24] <Basel> Ok, now here's a bigger log after starting the game and trying to get into a server: http://paste.ubuntu.com/19840950/
#1753 [19:25] <ziyad_zineddine> Did not reach any message to my account
#1754 [19:25] <CubeTheThird> Basel, can you send the Game Output?
#1755 [19:26] <CubeTheThird> ziyad_zineddine, follow the instructions Absol gave you. We cannot help you with account issues
#1756 [19:26] <Basel> Sure, here: http://paste.ubuntu.com/19841126/
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#1758 [19:26] <CubeTheThird> Basel, and what's the error message you get?
#1759 [19:26] <ziyad_zineddine> What ABSOL
#1760 [19:27] <CubeTheThird> <Absol> ziyad_zineddine: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1761 [19:27] <CubeTheThird> <Absol> ziyad_zineddine: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1762 [19:27] <CubeTheThird> read ^^^
#1763 [19:27] <Basel> "failed to verify username", @CubeTheThird
#1764 [19:27] <CubeTheThird> Basel, ya, that's an issue on the server's end
#1765 [19:28] <Basel> Huh, i didn't know that.
#1766 [19:28] <Basel> I can ask an admin later i guess, thanks for the time anyway.
#1767 [19:29] <Maxfield> I am having an issue with Minecraft freezing. It happens randomly, I can t pin down a cause. I have tried removing every version or instance of Java on my computer. I have tried using both the included Java and the external Java. I have tried increasing the amount of Ram. I have tried uninstalling and deleting the .Minecraft folder
#1768 [19:29] <ziyad_zineddine> thanks for help
#1769 [19:29] <Maxfield> I am not sure where to turn next
#1770 [19:29] <CubeTheThird> Maxfield, lets check your logs
#1771 [19:29] <CubeTheThird> ??> Maxfield launcher/game-output
#1772 [19:29] <Absol> Maxfield: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1773 [19:29] <Absol> Maxfield: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1774 [19:29] <Maxfield> on iy
#1775 [19:29] <Maxfield> on it
#1776 [19:31] <Maxfield> Well, it looks like there is not much info because of the recent delete. I will let it run some more and come back shortly.
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#1782 [19:46] <Maxfield> Here is my log after my latest crash: http://paste.ubuntu.com/19843161/
#1783 [19:46] <Maxfield> I am having an issue with Minecraft freezing. It happens randomly, I can t pin down a cause. I have tried removing every version or instance of Java on my computer. I have tried using both the included Java and the external Java. I have tried increasing the amount of Ram. I have tried uninstalling and deleting the .Minecraft folder
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#1785 [19:48] <CubeTheThird> Maxfield, one moment
#1786 [19:48] <Maxfield> Thank you
#1787 [19:49] <CubeTheThird> Maxfield, can you also send the Launcher Log?
#1788 [19:49] <Maxfield> yes sir
#1789 [19:50] <Maxfield> http://paste.ubuntu.com/19843621/
#1790 [19:50] <CubeTheThird> Maxfield, oh. That's interesting. Let's check your graphics drivers
#1791 [19:50] <CubeTheThird> ??> Maxfield win/dxdiag
#1792 [19:50] <Absol> Maxfield: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1793 [19:51] <Maxfield> on it
#1794 [19:52] <Maxfield> http://paste.ubuntu.com/19843914/
#1795 [19:53] <Maxfield> Thanks for your time Cube, I know you could be doing something else and I would still be stuck
#1796 [19:53] <CubeTheThird> lol
#1797 [19:54] <CubeTheThird> Maxfield, try installing this slightly more up-to-date driver: http://www.nvidia.com/download/driverResults.aspx/105037/en-us
#1798 [19:54] <Maxfield> I am using the nvidia experiance
#1799 [19:54] <Maxfield> Should I avoindf that thing?
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#1802 [19:56] <CubeTheThird> Maxfield, hmm I don't think that will make a difference
#1803 [19:58] <Maxfield> The nvidia app downloads periodically and it currently says I am up to date. However, I think that is just my video card. Is this for a gpu in my cpu?
#1804 [19:58] <CubeTheThird> Maxfield, no, that's for your GPU
#1805 [19:59] <Maxfield> It has been happening for about three months now.
#1806 [20:00] <CubeTheThird> Maxfield, in that case can you do a clean install of the drivers?
#1807 [20:00] <Maxfield> As in, device mngr, delete, then reinstall?
#1808 [20:01] <CubeTheThird> Maxfield, no, the installer I sent you has a 'clean install' option
#1809 [20:01] <Maxfield> ah, ok. I will give that a shot.
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#1825 [20:34] <grindalo> when I open minecraft it crashes and says pixel format not accelerated heres the link to dxdiag http://paste.ubuntu.com/19847811/
#1826 [20:40] <rcmaehl> ??>pixel format not accelerated
#1827 [20:41] <rcmaehl> ??>rcmaehl pixel format not accelerated
#1828 [20:41] <rcmaehl> eg
#1829 [20:41] * linuxdaemon is now known as PhantomPhreak
#1830 [20:44] <grindalo> i can give you the crash report if needed
#1831 [20:47] <grindalo> here's the crash report http://paste.ubuntu.com/19849474/
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#1834 [20:48] <mattym> grindalo, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1835 [20:49] <grindalo> ok thanks for that mattym i think i will upgrade my gear
#1836 [20:49] <TheDerpyLiam> When I log onto MC it lets me on the launcher when I press "Play" it loads and everything but after it goes back to the launcher screen and says "Crashed"
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#1838 [20:50] <DaRandomPanda> Hey Everyone! So I Start out by opening minecraft and when i press play it tells me to update my graphics driver and I found out I needed Java so installed it and proceeded to get on minecraft and gave me the same problem. I don't know what to do I have Windows 7 and do no wish to update to Windows 8 or 10. If anyone knows how to fix this i would be gladly appreciated by everyone who helps
#1839 [20:52] <mattym> DaRandomPanda, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1840 [20:52] <mattym> ??> TheDerpyLiam launcher/crash-log
#1841 [20:52] <Absol> TheDerpyLiam: We need to see your crash log, which appears after a crash.
#1842 [20:52] <Absol> TheDerpyLiam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1843 [20:53] <DaRandomPanda> http://paste.ubuntu.com/19849353/
#1844 [20:53] <TheDerpyLiam> Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 7/17/16 9:45 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java
#1845 [20:53] <DaRandomPanda> There it is
#1846 [20:57] <mattym> DaRandomPanda, Ok one moment
#1847 [20:57] <DaRandomPanda> Yes, thank you
#1848 [20:57] <mattym> DaRandomPanda, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
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#1851 [21:00] <alvaro> holaaaa
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#1853 [21:01] <TheDerpyLiam> http://paste.ubuntu.com/19850886/
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#1855 [21:02] <DaRandomPanda> okay i installed it now what?
#1856 [21:02] <TheDerpyLiam> wut do I do now
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#1859 [21:04] <TheDerpyLiam> ??
#1860 [21:05] <DaRandomPanda> okay i installed it now what?
#1861 [21:07] <mattym> DaRandomPanda, If it asked you to restart, do so, if it didnt ask, do so anyway, then try the game again after
#1862 [21:07] <Andrio> ??> TheDerpyLiam win/DXDiag
#1863 [21:07] <Absol> TheDerpyLiam: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1864 [21:07] <DaRandomPanda> okay im going to restart my computer ill be right back
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#1867 [21:15] <KIinecars> Hello my minecraft says i need to update graphic drivers I've tried everything and nothing works this has been happening now for weeks, here is my Ubuntu pastebin http://paste.ubuntu.com/19852171/
#1868 [21:18] <mattym> KIinecars, Download and Install the file found on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1869 [21:23] <KIinecars> Isn't valid.
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#1873 [21:38] <LX> hi
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#1875 [21:47] * PhantomPhreak is now known as linuxdaemon
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#1877 [21:57] <EndsCreed> Hey, Is this channel also for minecraft servers aswell? Such as help with a server you are hosting?
#1878 [21:57] <mattym> EndsCreed, Depends on the issue
#1879 [21:57] <EndsCreed> Crashs
#1880 [21:57] <EndsCreed> crashes*
#1881 [21:58] <mattym> Can you get me a copy of the crash log by copying it posting it to paste.ubuntu.com and then getting me the link to it
#1882 [21:58] <EndsCreed> Sure
#1883 [21:59] <EndsCreed> http://paste.ubuntu.com/19856321/ here it is
#1884 [22:00] <mattym> EndsCreed, Sorry we dont help with modded stuff, your best bet would be to check in the forum.
#1885 [22:00] <EndsCreed> Modded?
#1886 [22:00] <EndsCreed> It only has plugin, or is that technically "Modded"
#1887 [22:00] <mattym> It is
#1888 [22:00] <EndsCreed> Hm
#1889 [22:00] <EndsCreed> Okay then
#1890 [22:00] <EndsCreed> Thanks
#1891 [22:00] <mattym> Any addition is considered a mod, we arent familiar enough with them to lend assistance
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#1894 [22:09] * Bell is now known as Chris
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#1899 [22:18] <Tushar> Hey guys!
#1900 [22:18] <Tushar> I'm getting a crash which says stitching texture alias
#1901 [22:18] <Tushar> atlas*
#1902 [22:18] <Tushar> I have the crash file here
#1903 [22:19] <Tushar> anyone?
#1904 [22:19] <Zozo> Hi i need help with the minecraft crash which is for memory leak i've tried everything but i remember my java on my computer doesn't work since i have the new OS X and that minecraft doesn't accept java 8 yet
#1905 [22:19] <Tushar> http://paste.ubuntu.com/19858081/
#1906 [22:19] <Zozo> Here is the report file
#1907 [22:20] <Tushar> I'm getting a crash which says stitching texture atlas here is the report: http://paste.ubuntu.com/19858081/
#1908 [22:20] <Zozo> ---- Minecraft Crash Report ---- // My bad. Time: 7/18/16 10:16 AM Description: Initializing game java.lang.OutOfMemoryError: Java heap space at bwe.a(SourceFile:223) at bwd.a(SourceFile:190) at bwd.b(SourceFile:149) at bwd.a(SourceFile:76) at byo.m(SourceFile:727) at byo.a(SourceFile:172) at byp.a(SourceFile:23) at bxi.a(SourceFile:100) at bcx.an(SourceFile:517) at bcx.a(SourceFile:381) at net.minecraft.client.main.
#1909 [22:20] <Tushar> I'm getting a crash which says stitching texture atlas here is the report: http://paste.ubuntu.com/19858081/
#1910 [22:23] <Zozo> here an easier way to use it. Ill use pastebin since its a good idea
#1911 [22:23] <Zozo> http://pastebin.com/mXyKxhRx
#1912 [22:28] <Andrio> Tushar, does your resource pack work with vanilla Minecraft?
#1913 [22:28] <Andrio> Zozo, your resource pack is most likely too big.
#1914 [22:28] <Andrio> Use a lower resolution one
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#1916 [22:33] <Sara_> like at the very end of loading them it crashes
#1917 [22:33] <Sara_> Hello, i have a problem with my minecraft forge everytime i start the game it launches and right after it loads the mods it crashes
#1918 [22:34] <Sara_> and i have tried different forges and i know the problem isn't with the mods cause when i removed them and kept the forge it did th same thing
#1919 [22:34] <Tushar> My resource pack works andrio
#1920 [22:36] <Andrio> Tushar, then it might be a problem with your mods
#1921 [22:36] <Andrio> ??> Tushar mods
#1922 [22:36] <Absol> Tushar: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1923 [22:36] <Absol> Tushar: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1924 [22:37] <Tushar> my mods have worked before though
#1925 [22:37] <Tushar> with the same texture pack
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#1930 [22:51] <ProximalMars043> Hi me and my friend got minecraft on the 360 years back then a little while after the xbox one was released they got it and where able to buy minecraft for 5 dollars i got the xbox one last friday and its at 20 dollars yes i am on the same account as i bought it with
#1931 [23:00] <mattym> ProximalMars043, I think the reduced price was only for a limited time.
#1932 [23:01] <ProximalMars043> Well people have had the same problem recently then later got it for 5
#1933 [23:07] <ProximalMars043> I was just wondering if u could give me some sugestions because someone told me to reinstall it on the 360 but that things toasted
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#1936 [23:12] <ProximalMars043> hello?
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#1938 [23:23] <MaddyRose98> Minecraft not working, getting "lack of updated graphics"
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#1941 [23:33] <wade> I got a server problem
#1942 [23:33] <wade> internal exception: java.io.ioexception: an existing connection was forcibly closed by remote
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