#MinecraftHelp > 2016-07-26
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#2 [00:20] <Namr> Hello?
#3 [00:23] * daleford61 [daleford61@notlogged] has joined #minecrafthelp
#4 [00:23] <Namr> I've found a game that uses one of Minecraft's sounds in it.
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#11 [00:34] <daleford61> I saved a game in June and next day the game would not show one the select world menu. It is in The saved games file but it will not show on the menu. I have other minecraft games that work but My game that I have been playing for three years will not show on the menu. Can anyone tell me how To fix this problem
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#36 [02:29] <PowerfulCookie1> Hello. I have a problem I launch Minecraft from launcher and then it crashes! I've tried all methods and I have the latest drivers. Windows XP GPU:NVIDIA GeForce4 MX 440
#37 [02:34] <PowerfulCookie1> Launcher 1.6.61
#38 [02:34] <PowerfulCookie1> Version 1.8
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#40 [02:35] <mattym> ??> PowerfulCookie1 launcher/crash-log
#41 [02:35] <Absol> PowerfulCookie1: We need to see your crash log, which appears after a crash.
#42 [02:35] <Absol> PowerfulCookie1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#44 [02:36] <jake101599> hello! i am trying to play minecraft but it gives me an error report, so i followed it to here. i have my dxdiag report here: http://paste.ubuntu.com/20976922/ . any help would be appreciated
#45 [02:37] <mattym> jake101599, One moment
#46 [02:37] <mattym> jake101599, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#47 [02:38] <jake101599> thank you! i will let you know if this works.
#48 [02:39] <PowerfulCookie1> Here is the link http://paste.ubuntu.com/20977141/
#49 [02:42] <PowerfulCookie1> OK ?
#50 [02:52] <fuzzy88> help i need helpppppppppppp
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#58 [03:20] <Ther0b0123> hello
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#60 [03:21] <Ther0b0123> anybody to help around?
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#68 [03:58] <Matei> Minecraft error : pixel format is not accelerated
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#75 [04:14] <WinDizPlay> hola
#76 [04:14] <WinDizPlay> hay alguien?
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#85 [04:41] <alhassanv> Hello
#86 [04:42] <alhassanv> im having trouble logging in my account
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#89 [04:42] <alhassanv> anyone?
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#92 [04:42] <alhassanv> hello any staff can help me?
#93 [04:44] <alhassanv> I NEED HELP
#94 [04:44] <alhassanv> pls
#95 [04:44] <alhassanv> pls dont kick me
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#100 [05:07] <Guest3397> what should i do if its not letting me change my skin and it says that the page is unable to load my skin
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#102 [05:09] <GrEnderCrafterYT> When I join a server with minecraft 1.9.4 I can see my custom skin, but when I join with 1.10 it doesnt work.Why?
#103 [05:10] <Guest3397> did you update ur skin ?
#104 [05:10] <GrEnderCrafterYT> I tried and it says server error
#105 [05:10] <Guest3397> same here
#106 [05:10] <Guest3397> idk why its doing that
#107 [05:11] <Guest3397> it was working till i added a new texture pack >.<
#108 [05:12] <GrEnderCrafterYT> I want to record a video on a 1.10 adventure map and I dont have skin -.-
#109 [05:12] <GrEnderCrafterYT> But when I join a server with 1.9.4 its fine
#110 [05:12] <Guest3397> i guess today is april fools day with out it being aprol
#111 [05:13] <GrEnderCrafterYT> Notch shouldnt complain about the videos ExplodingTNT is doing for him...
#112 [05:13] <Guest3397> well idk i think notch is awsome
#113 [05:13] <Guest3397> tbut
#114 [05:14] <GrEnderCrafterYT> I just updated the skin
#115 [05:14] <Guest3397> its kinda anying haveing not be able to use my custom skin i take time to make not be able to be used
#116 [05:14] <GrEnderCrafterYT> I have to see if it works
#117 [05:14] <GrEnderCrafterYT> bye
#118 [05:14] <Guest3397> bye
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#129 [05:22] <superlobby> i need help whit minecraft fixing plz help me?
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#132 [05:30] <Creamiest> Minecraft Proxy Socks Help For a mac
#133 [05:32] <Creamiest> Hello, i am asking for help with minecrafts socks proxy connect which doesnt work anymore on my mac i have java and everything updated as well as turned firewall off i have called apple but they were no help minecraft along with other applications dont work and im not sure what to do
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#154 [06:14] <olant> help
#155 [06:14] <olant> achmet
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#162 [07:00] <OmniFaR> hello, i am currently writing a custom login client for minecraft, i want to authentificate the minecraft user through my server so he can chat without having to create another account. but when i send the reqeust the page returns that the user is not logged in but when its send locally it returns that he is logged in
#163 [07:00] <OmniFaR> the normal minecraft support did not respond so i hope that someone here can help me
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#165 [07:05] <mikey221> pixel format not accelerated in minecraft and I cant find any driver update
#166 [07:06] <mikey221> http://paste.ubuntu.com/20995311/
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#181 [07:45] <mikey221> http://paste.ubuntu.com/20995311/
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#188 [07:57] <Samuel22> op Samuel22
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#226 [09:04] <Pantalaimon> hi
#227 [09:04] <Pantalaimon> if i buy minecraft for ps4 do i need a Mojang account?
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#229 [09:06] <Andrio> No.
#230 [09:06] <Andrio> That's for the Java version.
#231 [09:06] <Pantalaimon> ahh
#232 [09:06] <Pantalaimon> thank you
#233 [09:06] <Pantalaimon> but can i connect my Mojang and PSN account?
#234 [09:07] <Pantalaimon> so my skins get synced and things like that
#235 [09:07] <GreyVulpine> No.
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#270 [09:52] <mordy> Hello?
#271 [09:53] <mordy> any staff online?
#272 [09:54] <Illuminaticow> I need to know. Can you help me with a minecraft ps3 issue?
#273 [09:55] <mordy> I need some help on why whenevr i try to login to mc it stays at the login page where you enter youur email and pass
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#276 [09:55] <mordy> anyone here?
#277 [09:55] <Illuminaticow> I cant get the new update to load.
#278 [09:56] <mordy> We both have login problems
#279 [09:56] <mordy> lel
#280 [09:57] <mordy> AuBot?
#281 [09:57] <mordy> CubeTheThrid?
#282 [09:57] <mordy> Grim_Reaper
#283 [09:57] <mordy> ANYONE??
#284 [10:00] * TelluricCar88 [TelluricCar88@notlogged] has quit. (Ping timeout: 195 seconds)
#285 [10:00] <mordy> dude
#286 [10:00] <EnglishWord> Minidumps crash.
#287 [10:00] <EnglishWord> Anyone?
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#297 [10:04] <mordy> hello
#298 [10:04] <mordy> hello
#299 [10:04] <mordy> ANYONE
#300 [10:04] <mordy> HERE
#301 [10:04] <mordy> BEEN WAITING FOR LIKE 2 HOURS
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#310 [10:11] <erencix> hi
#311 [10:11] <erencix> i have promlem
#312 [10:12] <erencix> if you want i sent it my dxdiag txt
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#314 [10:12] <Vikstar> I am trying to play minecraft on my MacBook Air but when using the mouse it will not click. I have tried a wireless hp mouse and a connected gaming mouse. Do I need an Apple mouse? Or is it the MacBook.
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#316 [10:17] <CubeTheThird> Vikstar, none of these mice have worked?
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#327 [10:28] * kinggoesgaming is now known as king|class
#328 [10:28] <Julian> hi i have an issue looging in
#329 [10:28] <Julian> i keep getting the invalid credentials error
#330 [10:29] <Julian> however my credentials are vlid
#331 [10:29] <Julian> *valid
#332 [10:29] <Julian> i am instructing a class on a schools isp
#333 [10:29] <Julian> and i get the same error with several accounts
#334 [10:29] * daleford61 [daleford61@notlogged] has joined #minecrafthelp
#335 [10:29] <Julian> after multiple login attempts occasianlly the credentials will be verified
#336 [10:29] <Julian> and i will be able to log in
#337 [10:30] <Julian> but i am not sure what the issue is and why i am getting the eeror in the first place
#338 [10:30] <CubeTheThird> ??> Julian login/throttle
#339 [10:30] <Absol> Julian: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#340 [10:30] <Absol> Julian: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#341 [10:30] <Julian> i know of this timeout limitation
#342 [10:30] <Julian> however
#343 [10:31] <Julian> after several attempts some of the sccounts actually do work
#344 [10:31] <Julian> even within 3 hours
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#346 [10:31] <king|class> sup cube^3
#347 [10:31] <CubeTheThird> Julian, while logging in on the same machines?
#348 [10:31] <Julian> yes
#349 [10:32] <Julian> wait no
#350 [10:32] <Julian> sorry
#351 [10:32] <Julian> different machines
#352 [10:32] <Julian> but i would try diffeent accounts
#353 [10:32] <CubeTheThird> Julian, do all the machines use the same public IP address?
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#355 [10:32] <Julian> and accounts that dont work on one machine work on another or sometimes they dont work at first but then they go through
#356 [10:32] <Julian> no
#357 [10:32] <Julian> but they are all on the same gateway
#358 [10:33] <CubeTheThird> Julian, generally the throttling is applied to the public address. Also, there have been reports of limits in terms of the number of accounts that can by logged in at the same time on said address
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#361 [10:34] <Julian> ok that might be whats happening
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#364 [10:34] <Julian> i am trying to login about 25 accounts on the same network
#365 [10:34] <Julian> do you think this is too much for it?
#366 [10:35] <CubeTheThird> Julian, ya I don't think it will let you do that
#367 [10:35] <Julian> ah ok
#368 [10:35] <Julian> thank you for your advice guys
#369 [10:35] <CubeTheThird> Julian, I don't know what the exact limits are, as we haven't tested nor did we receive an official statement from Mojang about this. You could try contacting them about it
#370 [10:35] * NubDosCombo [NubDosCombo@notlogged] has joined #minecrafthelp
#371 [10:35] <CubeTheThird> ??> Julian mojang/email
#372 [10:35] <Absol> Julian: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#373 [10:35] <Absol> Julian: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#375 [10:35] <Julian> thanks guys
#376 [10:35] <Julian> ill give it a go
#377 [10:36] <PowerfulCookie1> Hello . I am trying to launch minecraft but it gives me a crash report Here is the report: http://paste.ubuntu.com/21015684/
#378 [10:36] * joaovitorsantosanunciacao [joaovitorsantosanunciacao@notlogged] has joined #minecrafthelp
#379 [10:36] <CubeTheThird> PowerfulCookie1, do you have a dxdiag report?
#380 [10:38] <king|class> ??> PowerfulCookie1 win/dxdiag
#381 [10:38] <Absol> PowerfulCookie1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#382 [10:39] <PowerfulCookie1> wait
#383 [10:40] <PowerfulCookie1> I did all of them
#384 [10:40] <PowerfulCookie1> And nothing happened
#385 [10:40] <CubeTheThird> PowerfulCookie1, give the link to your dxdiag report here
#386 [10:40] <PowerfulCookie1> how can i get the dxdiag report
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#390 [10:41] <CubeTheThird> PowerfulCookie1, follow the instructions Absol gave you
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#392 [10:43] <PowerfulCookie1> Ok here is the link http://paste.ubuntu.com/21016584/
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#395 [10:44] <CubeTheThird> PowerfulCookie1, ya your computer doesn't meet the minimum requirements for the game
#396 [10:45] <PowerfulCookie1> Oh ok thank you!
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#399 [10:47] <SaltyNickii> Hello. I have an issue. I don't know if this is something you can help with but.. I recently had my laptop break, (screen monitor light went out) and I am still logged into minecraft on that computer. Now that im using a new computer, I can not join servers because I crash and it will say that I am still logged in elsewhere. Help please!
#400 [10:48] * henne_crafter [henne_crafter@notlogged] has joined #minecrafthelp
#401 [10:48] <CubeTheThird> SaltyNickii, the other computer is still turned on and connected to the internet?
#402 [10:49] <SaltyNickii> Yes
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#405 [10:50] <CubeTheThird> SaltyNickii, can you turn it off then?
#406 [10:50] <SaltyNickii> the computer itself turns on but the screen doesnt turn on and I was on minecraft when it happened.
#407 [10:50] <SaltyNickii> I can turn off the internet & wifi yes
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#410 [10:52] <CubeTheThird> SaltyNickii, and even when you do this, it tells you you're logged in somewhere else?
#411 [10:53] <SaltyNickii> I can try turning off the internet/ wifi on that computer. I will be back soon I have to eat, I might end up having a different username (iNickiBruh) something with Nicki😂
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#418 [11:06] <SaltyNickii> Hello Cube are you still here?
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#423 [11:09] <VampirePony> i just started mc (Minecraft) and it say something about the graphics driver im using windows 10
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#431 [11:20] <poom> well basically, i have my minecraft account earlier today, but as of tight now i could not connect to it so i was wondering if u can check if my minecraft is down or not
#432 [11:21] <poom> well my account name is HitRegistration
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#434 [11:21] <poom> and i coulent reset the password because the email i forgot the password to it but i remember the account password which does not work today
#435 [11:22] <poom> ??
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#456 [11:46] <marcok_cky> hi
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#459 [11:47] <marcok_cky> i cant play my mineccraft
#460 [11:47] * langkid1 is now known as Ebreium
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#464 [11:49] <dragon_> Minecraft stopped working following Windows 10 update - issue with graphices card - checked for update for graphic card no luck so followed instructions to run DXDIAG report which this is the link for http://paste.ubuntu.com/21023561/ all help appreciated
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#468 [11:51] <GreyVulpine> dragon_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#469 [11:52] * stremicbr [stremicbr@notlogged] has joined #minecrafthelp
#470 [11:53] <ninjaballerina> I am struggling with a 'pixel format not accelerated' issue
#471 [11:54] <dragon_> Thanks for the help GreyVulpine that'll be back to version 7 then! :)
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#473 [11:54] <GreyVulpine> ninjaballerina - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#474 [11:55] <ninjaballerina> My report is here http://paste.ubuntu.com/21024814/
#475 [11:55] <ninjaballerina> Thanks!
#476 [11:55] * Kykal711 [Kykal711@notlogged] has joined #minecrafthelp
#477 [11:56] <Kykal711> Hi, i can't host a server. i downloaded the thing from here the did everything i need then it says this.
#478 [11:57] <Kykal711> ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 7/26/16 12:54 PM Description: Exception generating new chunk java.lang.OutOfMemoryError: Java heap space at asr.<init>(SourceFile:9) at asw.<init>(SourceFile:22) at asv.<init>(SourceFile:106) at aud.a(SourceFile:231) at lr.c(SourceFile:101) at net.minecraft.server.MinecraftServer.l(SourceFile:326) at net.minecraft.server.MinecraftServer.a(SourceFile:297) at ld.j(Sou
#479 [11:57] <GreyVulpine> Kykal711 - " java.lang.OutOfMemoryError: Java heap ", that explains your issue there. You're giving the server more RAM than your system actually has
#480 [11:57] <GreyVulpine> ninjaballerina - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#481 [11:58] <Kykal711> ... How do i change that
#482 [11:59] <ninjaballerina> Thanks @GreyVulpine. I assume you get a lot of these at the moment
#483 [11:59] * dragon_ [dragon_@notlogged] has quit. (Ping timeout: 195 seconds)
#484 [11:59] <GreyVulpine> ninjaballerina - We do
#485 [11:59] <GreyVulpine> Kykal711 - How exactly are you launching the server?
#486 [11:59] <Kykal711> i got the server download from minecraft.net ...
#487 [12:00] * kirby|gone is now known as mrkirby153
#488 [12:00] <Kykal711> i launched it once, did the eula.
#489 [12:00] <GreyVulpine> And how are you launching it?
#490 [12:00] <Kykal711> and then i launch the jar. doubletap it
#491 [12:00] <Kykal711> im on 1.10.2
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#493 [12:01] <king|class> Kykal711: windows or linux?
#494 [12:01] <Kykal711> win
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#496 [12:01] <king|class> open the folder where the server is located
#497 [12:01] <Kykal711> im already in it
#498 [12:02] <king|class> in an empty place there shift+right click
#499 [12:02] <Kykal711> k...
#500 [12:02] <king|class> open the command prompt
#501 [12:02] <Kykal711> Wat?
#502 [12:03] <Kykal711> how?
#503 [12:03] <Kykal711> where?
#504 [12:03] <king|class> er there should an option for opening the command prompt in the menu that opened from shift+right click action
#505 [12:03] <Kykal711> open command window here?
#506 [12:03] <king|class> yes
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#508 [12:04] <Kykal711> k
#509 [12:04] <Kykal711> now what
#510 [12:04] <king|class> Kykal711: now type "java -Xmx1G -jar <name of server file>.jar
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#515 [12:06] <Kykal711> '"java -Xmx1G -jar minecraft_server.1.10.2.jar' is not recognized as an internal or external command, operable program or batch file.
#516 [12:06] <king|class> oh without the "
#517 [12:06] <Kykal711> 'java' is not recognized as an internal or external command, operable program or batch file.
#518 [12:06] <king|class> hmm er
#519 [12:07] <king|class> i think you havent set the java home :/
#520 [12:07] <Kykal711> what does that mean?
#521 [12:07] <king|class> GreyVulpine: mind telling how to ? (in class)
#522 [12:07] <quack123456> Hi In 1.8 i get 80 fps But in 1.9 and 1.10 i get 2 fps. Can anyone explain? http://paste.ubuntu.com/20911306/
#523 [12:08] <Kykal711> ... WHAT
#524 [12:08] <xDyler> minecraft don t start, I also updated the driver
#525 [12:08] <Kykal711> king|class what that mean?
#526 [12:09] <king|class> the "java" command is not properly registered
#527 [12:09] <Kykal711> so...?
#528 [12:09] <luisborowsky> hi I have my java video drive this date but still can not play continues giving error only appears at the beginning it ---- ---- Minecraft Crash Report // Uh ... Did I do that?
#529 [12:11] <Kykal711> ...
#530 [12:11] <Kykal711> ...
#531 [12:11] <Kykal711> :/
#532 [12:11] <luisborowsky> Can someone help me
#533 [12:12] <Kykal711> dont know?
#534 [12:12] <quack123456> Kyka711
#535 [12:12] <Kykal711> im a coder but not that good
#536 [12:12] <quack123456> just search it online how to properly register java in whatever system u are using
#537 [12:12] <quack123456> its pretty simple
#538 [12:13] <luisborowsky> but as I understand it not too
#539 [12:13] <king|class> Kykal711: search up on how to set JAVA_HOME for windows
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#542 [12:16] <Anja> Hello, i need help to run minecraft on my laptop
#543 [12:16] <JamesKlinestiver> I woke up this morning and started minecraft up , upon doing so my account was logged out without me doing it , so i went and entered my credentials again and it was invalid so i tried another 4 times and no luck. So i went to change my password to my account on the offical page and have repeated the process about 5 or more times. Still not one email to change password. Can someone please help
#544 [12:17] <king|class> ??> JamesKlinestiver login/throttle
#545 [12:17] <Anja> i have the the following dxdiag
#546 [12:17] <Absol> JamesKlinestiver: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#547 [12:17] <Anja> http://paste.ubuntu.com/21027132/
#548 [12:17] <Absol> JamesKlinestiver: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#549 [12:17] <king|class> ??> JamesKlinestiver account/hacked
#550 [12:17] <Absol> JamesKlinestiver: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#551 [12:17] <Absol> JamesKlinestiver: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#552 [12:18] <Kykal711> ... I HAD OUTDATED JAVA
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#557 [12:20] <dragonconqer7> hi my minecraft is not loading up and it says the same thing over and over can you help
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#559 [12:21] <king|class> ??> dragonconqer7 launcher/crash-log
#560 [12:21] <Absol> dragonconqer7: We need to see your crash log, which appears after a crash.
#561 [12:21] <Absol> dragonconqer7: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#565 [12:22] <_Balooo_> Hello! My Name in minecraft: _Balooo_ (first name: tosven1999) I forgot/lost my password, when im tyring to send email "new password" it doesnt get any mails... i really wanna play minecraft
#566 [12:23] <king|class> checked your spam folder?
#567 [12:23] <JamesKlinestiver> i have countless times and i still do not have the email
#568 [12:23] * matheus [matheus@notlogged] has joined #minecrafthelp
#569 [12:23] <_Balooo_> yes i did
#570 [12:23] <_Balooo_> I checked everything!
#571 [12:24] <_Balooo_> I am really sure that i used my email, to the minecraft
#572 [12:24] <_Balooo_> RIP
#573 [12:24] * lewrus [lewrus@notlogged] has joined #minecrafthelp
#574 [12:24] <_Balooo_> I just want my profile;(
#575 [12:24] <_Balooo_> rip
#576 [12:25] <lewrus> i forgot my email and password
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#578 [12:25] <lewrus> help?
#579 [12:25] <_Balooo_> They dont help
#580 [12:25] <_Balooo_> ;(
#581 [12:25] <lewrus> what do they do?
#582 [12:25] <king|class> ?? volunteer
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#584 [12:25] <lewrus> help me?
#585 [12:25] <_Balooo_> I got the same problem, but i know email
#586 [12:26] <dragonconqer7> hi do i give you the link here
#587 [12:26] <_Balooo_> help me
#588 [12:26] <king|class> ??> _Balooo_ scold/attitude
#589 [12:26] <Absol> _Balooo_: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#590 [12:26] <Absol> _Balooo_: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
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#592 [12:26] <_Balooo_> Ok man;(
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#596 [12:26] <_Balooo_> Havent get help on 1 year
#597 [12:26] <_Balooo_> Just wanna play this beautiful game<3
#598 [12:26] <king|class> ??> _Balooo_ mojang/email
#599 [12:26] <Absol> _Balooo_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#600 [12:26] <Absol> _Balooo_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#602 [12:27] <king|class> get in touch with them _Balooo_ ^
#603 [12:27] <_Balooo_> I did send 1 but i didnt get respon
#604 [12:27] <maller200> i got the following message: " C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid5440.log "
#605 [12:27] <_Balooo_> reply*
#606 [12:27] <dragonconqer7> hi do i give you the link here
#607 [12:27] <king|class> ??> dragonconqer7 paste
#608 [12:27] <Absol> dragonconqer7: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#610 [12:28] <maller200> C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid5440.log
#611 [12:29] <dragonconqer7> http://paste.ubuntu.com/21028391/ here it is
#612 [12:29] <king|class> maller200: open it and copy it to paste.ubuntu.com and link the url here
#613 [12:29] <king|class> ??> dragonconqer7 win/dxdiag
#614 [12:29] <Absol> dragonconqer7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#617 [12:30] <dragonconqer7> ok
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#619 [12:32] <_Balooo_> How long time does it takes?
#620 [12:32] <_Balooo_> Before i get help
#621 [12:32] <king|class> typically within a week or so
#622 [12:32] <_Balooo_> o my
#623 [12:32] <_Balooo_> I will never get my profile back
#624 [12:32] <_Balooo_> gg
#625 [12:32] <king|class> usually less
#626 [12:33] <_Balooo_> I will give up my life
#627 [12:33] <_Balooo_> bye
#628 [12:34] <_Balooo_> All i want is my account, but i lost it
#629 [12:34] <_Balooo_> ;((
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#632 [12:34] <_Balooo_> #ggezpce game
#633 [12:34] <dragonconqer7> i finisht the thing what do i do now
#634 [12:34] <_Balooo_> ^^
#635 [12:34] <_Balooo_> wait man
#636 [12:34] <_Balooo_> 1 week
#637 [12:34] <dragonconqer7> ok
#638 [12:35] <_Balooo_> You sended to mojang ur problem?
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#640 [12:35] <dragonconqer7> my url
#641 [12:35] <_Balooo_> rip
#642 [12:35] <dragonconqer7> what
#643 [12:36] <_Balooo_> You won`t get help like me
#644 [12:36] <king|class> dragonconqer7: paste the link here pls
#645 [12:36] * GreyVulpine kicked _Balooo_ from #minecrafthelp (Reason: Balooo_ :Sorry, we cannot help you here.)
#646 [12:36] <dragonconqer7> http://paste.ubuntu.com/21029479/
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#648 [12:37] * A_D|AFK is now known as A_D
#649 [12:38] <king|class> dragonconqer7: hold on k... someone will get to you
#650 [12:39] <dragonconqer7> ok
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#663 [12:54] <david_> i need help loging in to my accounts
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#665 [12:55] <dragonconqer7_> hi
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#668 [12:56] <dragonconqer7_> hi i go tought to what till some one come
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#671 [13:02] <Marcos> help
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#673 [13:02] <Marcos> necesito ayuda
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#676 [13:04] <MarcosXP> I need help
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#688 [13:11] <MarcosXP> necrsito ayudaaaaaaaaaaaaaaaaaaaaaa
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#705 [13:28] <AC122> It says " Unable to update the Minecraft Native Update
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#707 [13:29] <AC122> It says " Unable to Update the Minecraft Native Launcher "
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#712 [13:38] <EcoGames> I have an error
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#715 [13:40] <EcoGames> WHenever I join a server it gives me an error saying java.lang.NullPointerExcenpion
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#731 [14:26] <Hxn> Hello! Ive recently have had trouble with my minecraft fps. Ive watched multiple videos on how to boost fps and ive been on the lowest setting possible and rarely hit 30 fps
#732 [14:27] * InvisibleGreen [InvisibleGreen@notlogged] has joined #minecrafthelp
#733 [14:28] <InvisibleGreen> Hello People ! i can't open my minecraft it always crashes i have a link to my system information here : http://paste.ubuntu.com/21044379/
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#738 [14:30] <Yuken> InvisibleGreen, you appear to not have any drivers for your graphics card installed. Please follow this link, http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064 and download the file. Then, simply install it.
#739 [14:30] <Yuken> InvisibleGreen, after that you may have to restart your system. Minecraft should start up after that, most likely.
#740 [14:30] <InvisibleGreen> Thank You !
#741 [14:30] <KomidomixD> itz only emglish chat ?
#742 [14:31] * datboi [datboi@notlogged] has joined #minecrafthelp
#743 [14:31] <Yuken> KomidomixD, yes.
#744 [14:31] * wallace [wallace@notlogged] has joined #minecrafthelp
#745 [14:31] <KomidomixD> ok i`ll try
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#747 [14:33] <KomidomixD> i tried to import my old minecraft acc. to my new mojang acc. that i just created... but it sais i have to know my ol minecraft acc. email but i only know my password and my login name...
#748 [14:33] <KomidomixD> so i can play but i want to go in mincraft realms
#749 [14:34] * iAgussValuuWof [iAgussValuuWof@notlogged] has joined #minecrafthelp
#750 [14:35] <datboi> i dont know y but i try to login minecraft but it says i dont have a updated drive and then i tried to ownload and install a new one but then it says unknown error so i can fix it and i cant login and play any more
#751 [14:35] <iAgussValuuWof> Hey, do not send me mail to restore security questions to my Hotmail
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#756 [14:37] <datboi> this is boring please answer i need help fat please i only hAVE AN HOPUR LEFT BEFORE I HAVE TO GO
#757 [14:41] * mordy [mordy@notlogged] has joined #minecrafthelp
#758 [14:41] <mordy> Hello
#759 [14:41] <mordy> Any staff online?
#760 [14:41] <mordy> Ok
#761 [14:41] <InvisibleGreen> Yes?
#762 [14:42] <mordy> InvisibleGreen uyour staff?
#763 [14:42] <InvisibleGreen> No but i think there is staff online mordy
#764 [14:42] <mordy> Ya you are Invisible xD your name is red
#765 [14:42] <InvisibleGreen> that is beacuse i said ur username xD
#766 [14:43] <InvisibleGreen> now its white
#767 [14:43] <mordy> Oh
#768 [14:43] <mordy> ...
#769 [14:43] <InvisibleGreen> if i say
#770 [14:43] <InvisibleGreen> mordy
#771 [14:43] <InvisibleGreen> it is red
#772 [14:43] <mordy> oh cool
#773 [14:43] <InvisibleGreen> xD
#774 [14:43] <mordy> InvisibleGreen
#775 [14:43] <mordy> Is it red?
#776 [14:43] <mordy> Ok whateve
#777 [14:43] <mordy> I need help
#778 [14:43] <mordy> Tech help
#779 [14:43] <mordy> Whenever i try to login
#780 [14:43] <mordy> And whenever i enter all my stufff
#781 [14:44] <mordy> it stays in the login screen
#782 [14:44] <mordy> i tried to keep it on all night
#783 [14:44] <mordy> and uit was still loading the next day
#784 [14:44] * datboi [datboi@notlogged] has quit. (Quit: Web client closed)
#785 [14:45] <mordy> Staff
#786 [14:45] <mordy> Hello
#787 [14:45] <mordy> Are
#788 [14:45] <mordy> You
#789 [14:45] <mordy> Here
#790 [14:45] <mordy> Cube?
#791 [14:45] <mordy> Dope?
#792 [14:45] <mordy> GreyBot
#793 [14:45] <mordy> ?
#794 [14:45] <mordy> Absol
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#797 [14:45] <mordy> Aubot?
#798 [14:45] <mordy> ANYONE?
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#803 [14:48] <lp> Hello -
#804 [14:49] <lp> I keep getting a Minecraft error message whenever i open the game. The error message redirects me to a link: http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#805 [14:50] <lp> I followed the instructions, but was unable to identify the manufacturer of the driver. Any help?
#806 [14:51] <mordy> The only staff left <.>_<.>
#807 [14:51] * Niklas [Niklas@notlogged] has joined #minecrafthelp
#808 [14:52] <mordy> Staff?
#809 [14:52] <mordy> Any7onee online
#810 [14:52] <mordy> ?
#811 [14:52] <mordy> ?
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#813 [14:52] <lp> Can anyone help me?
#814 [14:52] <mordy> Nope because god dang staff arent online
#815 [14:52] <lp> lol what is the point of this
#816 [14:52] <mordy> Idk man
#817 [14:52] <mordy> idk
#818 [14:53] <mordy> No reason to be here
#819 [14:53] <mordy> Im about to leave
#820 [14:53] <lp> I NEED HELP THO
#821 [14:53] <lp> WE:SDFJKL :CV>M <N#R@EWFDS
#822 [14:53] <mordy> I do too
#823 [14:53] <Yuken> Quit spamming. Wait for someone to help.
#824 [14:53] <Yuken> Be patient or leave.
#825 [14:53] <mordy> Yuken are you staff?
#826 [14:53] <Yuken> No.
#827 [14:53] <mordy> Then shut your face hole
#828 [14:54] <lp> Yuken can you help me?
#829 [14:54] <Yuken> ??> lp win/dxdiag
#830 [14:54] <Absol> lp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#831 [14:55] <Yuken> Paste your dxdiag into the site listed there, post the link here.
#832 [14:56] * Rafael_Gamers [Rafael_Gamers@notlogged] has joined #minecrafthelp
#833 [14:56] <Rafael_Gamers> oxi ;-;
#834 [14:56] <lp> ok here is the link: http://paste.ubuntu.com/21048152/
#835 [14:57] <mordy> Absol your a staff here?
#836 [14:57] <mordy> Please sya you are XD
#837 [14:57] <Yuken> lp, you do not have drivers installed for your graphics card - an Intel HD 520. Unfortunately, I can't grab a link to this card, as I have no web browser installed.
#838 [14:58] <mordy> Absol your a staff on here am i correct?
#839 [14:58] <Yuken> Absol is a bot.
#840 [14:58] <mordy> Ok so he is staff?
#841 [14:58] <Yuken> ... Absol is a bot.
#842 [14:58] <Yuken> AKA. Not a human being.
#843 [14:58] <mordy> I know
#844 [14:58] <lp> oh. Can you suggest anything? This is the first time this message has poped up, and i really want to fix it >.<
#845 [14:58] <Rafael_Gamers> meu email e a senha ta dando mas qnd carrega da crashe ;-;
#846 [14:59] <mordy> I know what bots are
#847 [14:59] <mordy> Dumbo
#848 [14:59] <Yuken> lp, I know how to fix it, I just can't grab a link for your graphics card. Sorry. Wait around until someone else can.
#849 [14:59] <lp> okay thanks for your help
#850 [14:59] <Yuken> Or if you know how to find the link, your model is "HD 520" from Intel.
#851 [14:59] <lp> I think I found the link, is this it: http://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu
#852 [14:59] <mordy> I need help Absol ok so here is my problem
#853 [15:00] <Yuken> mordy, ... Absol won't help you. Again, a bot.
#854 [15:00] * pettterson [pettterson@notlogged] has joined #minecrafthelp
#855 [15:00] <lp> lol
#856 [15:00] <mordy> YUKEN
#857 [15:00] <mordy> WAS I TALKING TO YOU
#858 [15:00] * GreyVulpine kicked mordy from #minecrafthelp (Reason: ordy :Sorry, we cannot help you here.)
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#860 [15:01] <lp> :/
#861 [15:01] <Yuken> GreyVulpine, as you appear to not be AFK, could you grab lp the link to the HD 520 drivers from Intel? I can't x-x.
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#863 [15:01] <GreyVulpine> HD 520 for what OS?
#864 [15:01] * Glory [Glory@notlogged] has joined #minecrafthelp
#865 [15:01] <Yuken> Windows 10, 64-bit.
#866 [15:01] <Glory> Hello
#867 [15:01] <Glory> So i need help on tech help
#868 [15:02] <Glory> See i login to minecraft
#869 [15:02] <GreyVulpine> Yuken - https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 -- Third link down
#870 [15:02] <Glory> But it stays on the login screen
#871 [15:02] <Glory> Can you help?
#872 [15:02] <Glory> Or anyone know whats going on
#873 [15:02] <Yuken> lp, follow the link GreyVulpine has posted - third link on the page.
#874 [15:03] <GreyVulpine> Or 4th, if you want the .exe
#875 [15:03] * daleford61 [daleford61@notlogged] has joined #minecrafthelp
#876 [15:03] <GreyVulpine> Should be win64_154025.4463.exe
#877 [15:03] <lp> Thanks - I'm downloading it right now
#878 [15:03] <Glory> Grey i think its because of my Java version
#879 [15:03] <Yuken> lp, assuming that was the issue (it most likely was), you should be able to run Minecraft - you might need to restart your computer after installing the drivers, though.
#880 [15:04] <lp> the driver takes around 36 minutes to upload. Should this be the case?
#881 [15:04] <GreyVulpine> Glory - And what makes you think that?
#882 [15:04] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#883 [15:04] <Glory> I really don't know
#884 [15:04] <GreyVulpine> lp - It all depends on your internet connection.
#885 [15:04] <Yuken> lp, depending on your internet speeds, yeah, it can take a while. No way we can help there.
#886 [15:04] <Glory> I have no idea why its doing this
#887 [15:04] <GreyVulpine> Glory - Could you get us a launcher log?
#888 [15:04] <Yuken> You'll just have to wait.
#889 [15:04] <GreyVulpine> Glory - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#890 [15:04] <lp> Ok. Judging that I'm in Dunkin Donuts that's probably why it's taking so long
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#892 [15:04] <Glory> Where can i get that?
#893 [15:04] <Glory> What do i do
#894 [15:04] <Yuken> lp, yep. So just wait, install it once it is finished, you should be good to go.
#895 [15:05] <Glory> Like the entriry error
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#897 [15:05] <lp> Thanks so much, Yuken and GreyVulpine!!!!!!!!!!!!!!!
#898 [15:05] <GreyVulpine> Glory - Check the launcher for a "Launcher Log"
#899 [15:05] <Glory> In the %appdata%?
#900 [15:05] * Rafael_Gamers [Rafael_Gamers@notlogged] has quit. (Quit: Web client closed)
#901 [15:05] <GreyVulpine> Glory - With the actual launcher that you pulled up
#902 [15:06] <Glory> Like the minecraft?
#903 [15:06] <GreyVulpine> Yes.
#904 [15:06] <Glory> Well thats the problem man
#905 [15:06] <lp> bye~ if the driver presents any more issues, I will probably be back. Thanks for your help!
#906 [15:06] <GreyVulpine> So, you double click on Minecraft, and nothing happens at all, Glory ?
#907 [15:06] <Glory> It doesnt wanna let me get into the accuall launcher
#908 [15:06] <Glory> I click on minecraft
#909 [15:06] <Glory> It loads up
#910 [15:06] <Glory> I login
#911 [15:06] <GreyVulpine> Glory - Loads up what?
#912 [15:06] <Glory> The launcher
#913 [15:07] <Glory> But it says im not signed in anymore
#914 [15:07] <GreyVulpine> Alright, so then, do you see tabs along the top?
#915 [15:07] <Glory> So i log out
#916 [15:07] <Glory> And it stays there loading for hours and hours
#917 [15:07] <Glory> I changed my pass and everything
#918 [15:07] <Glory> And still does it
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#920 [15:08] <Glory> 1.6.61 thats the launcher im on
#921 [15:08] <Glory> Thats what it says at the top left of the laauncher
#922 [15:08] <GreyVulpine> Alright, so are you past the username/password screen?
#923 [15:08] <GreyVulpine> Do you see the news feed?
#924 [15:08] <Glory> Nope
#925 [15:08] <Glory> It just says
#926 [15:08] <GreyVulpine> So you don't even get past the username/password screen?
#927 [15:08] <Glory> Email Adress o username
#928 [15:09] <Glory> No
#929 [15:09] <Glory> It just says the Title Minecraft
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#931 [15:09] <Glory> then Email Adress or Username
#932 [15:09] <Glory> then says password
#933 [15:09] <Glory> Whenever i enter my stuff
#934 [15:09] <Glory> Its correct i know that for a fat
#935 [15:09] <GreyVulpine> Alright then. Could you redownload the launcher from https://www.minecraft.net/download -- Launch that instead?
#936 [15:09] <Glory> Lemme try
#937 [15:10] <Glory> The knew build?
#938 [15:10] <daleford61> I saved a game in June and next day the game would not show one the select world menu. It is in tThe saved games file but it will not show on the menu. I have other minecraft games that work but My game that I have been playing for three years will not show on the menu. Can anyone tell me how To fix this problem
#939 [15:11] <Glory> Or use the alternative
#940 [15:11] <GreyVulpine> Glory - New.
#941 [15:11] * roberto5522 [roberto5522@notlogged] has quit. (Ping timeout: 195 seconds)
#942 [15:11] <Glory> ok
#943 [15:12] * RefinedBird [RefinedBird@notlogged] has joined #minecrafthelp
#944 [15:12] <Glory> Ok
#945 [15:12] <Glory> Know what?
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#947 [15:13] * SLAYERMC12 [SLAYERMC12@notlogged] has quit. (Client Quit)
#948 [15:13] <Glory> Its installed and the shorcut is on my desktop
#949 [15:13] <Glory> Know what do i do?
#950 [15:13] <Glory> Double click it?
#951 [15:13] * king|class is now known as kinggoesgaming
#952 [15:14] <Glory> Grey You there?
#953 [15:14] <kinggoesgaming> yes double click
#954 [15:14] <Glory> Do you even know what my problem is?
#955 [15:14] <kinggoesgaming> i checked the backlog a bit :P
#956 [15:14] <Glory> kinggoesgaming
#957 [15:15] <Glory> Are you Grey kinggoesgaming?
#958 [15:15] <kinggoesgaming> no
#959 [15:15] <Glory> Then why did you tell me to double click?
#960 [15:15] <kinggoesgaming> what makes you think i am grey ?
#961 [15:15] <kinggoesgaming> cuz i help here aswell :P
#962 [15:15] <Glory> You know what my problem is?'
#963 [15:16] <GreyVulpine> Yes, double click, Glory.
#964 [15:16] <Glory> Ok
#965 [15:16] <Glory> Downloading runtime
#966 [15:16] <kinggoesgaming> "It doesnt wanna let me get into the accuall launcher"
#967 [15:16] <kinggoesgaming> i think i got it right did I Glory ? :P
#968 [15:17] * kaique_paulo [kaique_paulo@notlogged] has joined #minecrafthelp
#969 [15:17] <kaique_paulo> oi
#970 [15:17] <kaique_paulo> io
#971 [15:17] <kaique_paulo> oi
#972 [15:17] <kaique_paulo> io
#973 [15:17] <kinggoesgaming> ello
#974 [15:17] <kaique_paulo> oi
#975 [15:17] * Absol kicked kaique_paulo from #minecrafthelp (Reason: aique_paulo :Stop spamming)
#976 [15:17] <kinggoesgaming> bye
#977 [15:19] <Glory> Know its downloading the launcher
#978 [15:19] <Glory> Ok im in the login screen
#979 [15:19] <Glory> So im guessing "try" to login?
#980 [15:19] <GreyVulpine> Yes
#981 [15:20] <Glory> Once again
#982 [15:20] <Glory> It stays on loading
#983 [15:20] <Glory> It doesnt wanna log me in
#984 [15:20] <Glory> So know what?
#985 [15:21] <kinggoesgaming> Glory: you have any firewall?
#986 [15:21] <Glory> Any what?
#987 [15:21] <Glory> No...
#988 [15:24] <Glory> I dont
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#990 [15:25] * sasuke3011 [sasuke3011@notlogged] has joined #minecrafthelp
#991 [15:26] <Strength6> When I login in to MC it says I need to update the graphics driver. I tried to do it, but it didn't work.
#992 [15:26] <Yuken> ??> Strength6 win/dxdiag
#993 [15:26] <Absol> Strength6: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#994 [15:28] <Glory> Can anyone help me with MY problem cause
#995 [15:28] <Glory> Noone responded
#996 [15:29] <Glory> kinggoesgaming are you here?>
#997 [15:29] <CubeTheThird> Glory, what issue are you experiencing?
#998 [15:29] <Glory> Ok
#999 [15:29] <Glory> So
#1000 [15:29] <Glory> Whenever i try to login
#1001 [15:29] <Glory> It stays in the login screen
#1002 [15:29] <Glory> forever
#1003 [15:29] <Glory> and
#1004 [15:29] <Glory> i tried to redownload the launcher
#1005 [15:29] <Glory> and didnt work
#1006 [15:30] <Glory> I honestly dont know what the heck is going on
#1007 [15:30] <CubeTheThird> ??> Glory launcher/log
#1008 [15:30] <Absol> Glory: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1009 [15:30] <Absol> Glory: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1012 [15:30] <Glory> Thtas the problem i cant get into the launcher launcher
#1013 [15:30] <Glory> where you click play
#1014 [15:30] <Glory> IDK WHATS GOING ON
#1015 [15:30] <CubeTheThird> Glory, what? but you said the login screen comes up
#1016 [15:30] * Hyperdox [Hyperdox@notlogged] has quit. (Client Quit)
#1017 [15:31] <Glory> Ya to enter your email eddress and pas
#1018 [15:31] <CubeTheThird> Glory, and you don't have access to any of the tabs like launcher log?
#1019 [15:31] <Glory> whenevrr i enter all the email and pass it stays on the same thing for hours and hours
#1020 [15:31] <Glory> No
#1021 [15:31] <Glory> Not at all
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#1023 [15:32] <CubeTheThird> Glory, what anti-virus and firewall software do you have?
#1024 [15:32] <Glory> Macafee
#1025 [15:32] <Glory> or narton
#1026 [15:33] <CubeTheThird> ??> Glory tools/hjt
#1027 [15:33] <Absol> Glory: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1028 [15:33] <Absol> Glory: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1029 [15:33] <Glory> where do you go to see tool/hjt?
#1030 [15:34] * Natsu [Natsu@notlogged] has joined #minecrafthelp
#1031 [15:34] <CubeTheThird> Glory, read what Absol just told you
#1032 [15:34] <Glory> ok
#1033 [15:34] * SLAYERMC12 [SLAYERMC12@notlogged] has joined #minecrafthelp
#1034 [15:34] <Natsu> I need help
#1035 [15:35] <CubeTheThird> ??> Natsu ask
#1036 [15:35] <Absol> Natsu: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1037 [15:35] <Absol> Natsu: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1038 [15:35] * SLAYERMC12 [SLAYERMC12@notlogged] has quit. (Client Quit)
#1039 [15:35] <Natsu> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 16-7-26 上午4:40 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdx.e(SourceFile:162) at bdx.a(SourceFile:127) at bdw.a(SourceFile:172) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(SourceFile:1328) at bao.ak(Source
#1040 [15:35] <Yuken> ??> Natsu launcher/log
#1041 [15:35] <CubeTheThird> Natsu, paste it onto http://paste.ubuntu.com and give the URL here.
#1042 [15:35] <Absol> Natsu: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1043 [15:35] <Absol> Natsu: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1044 [15:35] <Yuken> Don't just copy the entire thing here. :p.
#1045 [15:36] <Glory> Its not loading
#1046 [15:36] <Glory> I dpoownloaded and runed it
#1047 [15:36] <Glory> ]its not loading
#1048 [15:36] <CubeTheThird> Glory, do you have both Mcafee AND Norton?
#1049 [15:36] <Glory> no
#1050 [15:36] <Glory> Mcafee
#1051 [15:36] <CubeTheThird> ??> Glory av/mcafee
#1052 [15:36] <Absol> Glory: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1053 [15:36] <Absol> Glory: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1054 [15:37] <Natsu> my laucher log is not workinf
#1055 [15:37] <CubeTheThird> Natsu, paste the full crash report onto http://paste.ubuntu.com and give the URL here.
#1056 [15:37] <Glory> Idk
#1057 [15:37] <Glory> idk
#1058 [15:37] <Glory> idk
#1059 [15:37] <Natsu> ok
#1060 [15:37] <CubeTheThird> Glory, you.. don't know if you have mcafee?
#1061 [15:37] <Glory> Th isd is NOT my computer
#1062 [15:38] <Glory> I have no idea
#1063 [15:38] <Glory> My grandma said
#1064 [15:38] <Natsu> do i click on download as text
#1065 [15:38] <Glory> Its either macafee or Norton
#1066 [15:38] <Glory> SHE doesnt know
#1067 [15:38] <Glory> tI doesnt know
#1068 [15:38] <kinggoesgaming> yea er... my linux crashed... my LINUX crashed....
#1069 [15:38] <Natsu> guys what is a Url
#1070 [15:38] <kinggoesgaming> kernel that is
#1071 [15:38] * CubeTheThird slow claps kinggoesgaming
#1071 [15:39] <Natsu> cube
#1072 [15:39] <kinggoesgaming> that is first time in 8 months... first time for me
#1073 [15:39] <CubeTheThird> Glory, in that case you should run a malware scan
#1074 [15:39] <CubeTheThird> ??> Glory av/adwcleaner
#1075 [15:39] <Absol> Glory: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1076 [15:39] <Absol> Glory: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1077 [15:39] <CubeTheThird> Natsu, a link? website address? you can get it at the top of your browser
#1078 [15:39] <Natsu> ok so do i click on download as a text
#1079 [15:40] <CubeTheThird> Natsu, no. Copy the website address (press f6 to highlight it) and give that here
#1080 [15:40] <Natsu> http://paste.ubuntu.com/21053492/ this
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#1082 [15:40] <CubeTheThird> Natsu, yes, one moment
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#1084 [15:40] * mikafox [mikafox@notlogged] has joined #minecrafthelp
#1085 [15:40] <mikafox> hi
#1086 [15:40] <Natsu> now what do i do
#1087 [15:41] <mikafox> i have usb mouse issue
#1088 [15:41] * sasuke3011 [sasuke3011@notlogged] has joined #minecrafthelp
#1089 [15:41] <CubeTheThird> Natsu, what anti-virus and firewall software do you have?
#1090 [15:41] <mikafox> its working but not moving
#1091 [15:41] <Natsu> i do not have anti but i think i have firewall
#1092 [15:41] <Glory> Dude i have no idea
#1093 [15:41] <Glory> This is freaking complicated
#1094 [15:41] <mikafox> guys any help please my usb mouse is not moving
#1095 [15:41] <CubeTheThird> Natsu, which one?
#1096 [15:41] * pettterson [pettterson@notlogged] has quit. (Ping timeout: 195 seconds)
#1097 [15:41] <Natsu> firewall
#1098 [15:42] * Glory [Glory@notlogged] has quit. (Quit: Web client closed)
#1099 [15:42] <CubeTheThird> mikafox, is it only this mouse that's causing issues?
#1100 [15:42] <mikafox> what do u mean this mouse?
#1101 [15:42] <Natsu> cube i have fire wall
#1102 [15:42] <mikafox> im on laptop
#1103 [15:42] * rasm782n [rasm782n@notlogged] has joined #minecrafthelp
#1104 [15:42] <rasm782n> hey
#1105 [15:42] <mikafox> my laptop mouse is working but usb mouse isnt moving
#1106 [15:43] <CubeTheThird> Natsu, windows firewall..?
#1107 [15:43] <Natsu> yea
#1108 [15:43] * sasuke3011 [sasuke3011@notlogged] has quit. (Client Quit)
#1109 [15:43] <rasm782n> i dont remember my email:(
#1110 [15:43] <CubeTheThird> mikafox, so in minecraft only, when you move the mouse around, nothing happens?
#1111 [15:43] <CubeTheThird> Natsu, in that case it's recommended you do a malware scan
#1112 [15:43] <CubeTheThird> ??> Natsu av/adwcleaner
#1113 [15:43] <Absol> Natsu: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1114 [15:43] <Absol> Natsu: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1115 [15:43] <CubeTheThird> ??> rasm782n account/send-email
#1116 [15:43] <Absol> rasm782n: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1117 [15:43] <Absol> rasm782n: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1118 [15:44] <Natsu> ok
#1119 [15:44] <mikafox> yes nothing happens
#1120 [15:44] <mikafox> even without mc
#1121 [15:45] <Natsu> do run it the clean
#1122 [15:45] <rasm782n> i like bacon
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#1124 [15:45] <CubeTheThird> mikafox, then it sounds like your mouse isn't working
#1125 [15:45] <mikafox> its working its lighting from down but its just not moving
#1126 [15:46] * crydou [crydou@notlogged] has joined #minecrafthelp
#1127 [15:46] <crydou> hi
#1128 [15:46] <CubeTheThird> mikafox, if it's not moving at any point, then I fail to see what your issue has to do with minecraft
#1129 [15:47] <Natsu> guys
#1130 [15:47] <crydou> what do i do when i forgot my E-mail?
#1131 [15:47] <CubeTheThird> Natsu, run the cleaning yes
#1132 [15:47] <CubeTheThird> crydou, contact Mojang
#1133 [15:47] <CubeTheThird> ??> crydou mojang/email
#1134 [15:47] <Natsu> no still runing
#1135 [15:47] <Absol> crydou: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1136 [15:47] <Absol> crydou: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1137 [15:48] <mikafox> i will try to help u, my laptop mouse bar is working perfectly with mc and without it, but i cant play with it cuz its hard to controll
#1138 [15:48] <mikafox> so i starded using usb mouse
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#1140 [15:49] <mikafox> it was working perfectl til last night
#1141 [15:49] <mikafox> its lighting and everything its just wont move, i thought it would be from the pc i mean maybe accidentely i did something and stopped it
#1142 [15:50] <CubeTheThird> mikafox, have you tried rebooting your computer?
#1143 [15:50] <mikafox> yes.
#1144 [15:50] <mikafox> its ok if u cant help me to solve this issue
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#1147 [15:51] <mikafox> so can u help me?
#1148 [15:52] <kinggoesgaming> mikafox: we try our best :)
#1149 [15:52] <CubeTheThird> mikafox, sorry no. Your issue doesn't have anything to do with minecraft, and this chatroom is for minecraft tech support. You could probably find ideas googling, as that's what I'd do
#1150 [15:53] <mikafox> alright man thx anyways, bye.
#1151 [15:54] <Henry_> I have long wanted to play minecraft but I did not open the first and the days passed and nothing happened , now I tried again and I came out a window that read : " uhoh , it looks like you've crashed the game ." every day I get that and says to check the graphics card drivers , but already hize and keeps going the same , help
#1152 [15:54] <CubeTheThird> Henry_, do you have a dxdiag report?
#1153 [15:54] <Henry_> yes
#1154 [15:55] <CubeTheThird> Henry_, give a URL to it here
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#1156 [15:56] <Natsu> i am back guysd
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#1159 [15:57] <Natsu> guys
#1160 [15:57] <CubeTheThird> Natsu, any improvement?
#1161 [15:57] <Henry_> http://paste.ubuntu.com/21054685/
#1162 [15:57] <Natsu> yea
#1163 [15:57] <Natsu> do i open minecraft now
#1164 [15:57] <CubeTheThird> Henry_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1165 [15:57] <CubeTheThird> Natsu, that's right
#1166 [15:57] <Natsu> so i open minecraft
#1167 [15:58] <Henry_> got it, thank you
#1168 [15:58] <Henry_> but
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#1170 [15:59] <Henry_> I'm on a laptop
#1171 [15:59] <Natsu> it is not working
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#1173 [15:59] <CubeTheThird> Henry_, yes....
#1174 [15:59] <CubeTheThird> ??> Natsu tools/hjt
#1175 [15:59] <Absol> Natsu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1176 [15:59] <Absol> Natsu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1179 [16:02] <Henry_> What do you recomend ?
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#1181 [16:03] <CubeTheThird> Henry_, as I said, your options are to either downgrade to windows 7, or use a newer computer. You could also try Linux if you should feel so bold. Personally the newer PC would be the most effective option
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#1183 [16:04] <Henry_> ok, thank you
#1184 [16:05] <Natsu> hi
#1185 [16:05] <CubeTheThird> yes..?
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#1187 [16:06] <ABtheGreat> My Minecraft PE crashes on me. When I click on a map, it let me goes on it and thenot crashes
#1188 [16:07] <kinggoesgaming> ABtheGreat: we only help on java version here...
#1189 [16:07] <ABtheGreat> What's java version?
#1190 [16:07] <CubeTheThird> ABtheGreat, the PC edition
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#1192 [16:07] <Natsu> ---- Minecraft Crash Report ---- // Sorry :( Time: 16-7-26 上午5:14 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.net
#1193 [16:07] <CubeTheThird> ABtheGreat, it's recommended you look on the minecraft forums for assistance
#1194 [16:07] <Natsu> this is what it say cube
#1195 [16:07] <CubeTheThird> Natsu, do what Absol tells you
#1196 [16:07] <CubeTheThird> ??> Natsu tools/hjt
#1197 [16:07] <Absol> Natsu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1198 [16:07] <Absol> Natsu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1199 [16:07] <Henry_> hey
#1200 [16:07] <Henry_> cube
#1201 [16:07] <Natsu> ok
#1202 [16:08] <Natsu> http://paste.ubuntu.com/21057335/
#1203 [16:08] <Henry_> my windows is 8 not 7
#1204 [16:08] <Natsu> here
#1205 [16:08] <CubeTheThird> Henry_, yes. Your graphics card isn't supported beyond windows 7
#1206 [16:08] <CubeTheThird> Natsu, that's not what it said to do
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#1209 [16:09] <Henry_> I have to upgrade ??
#1210 [16:09] <Natsu> no this is the real promblem
#1211 [16:10] <CubeTheThird> Henry_, again, you either have to downgrade to windows 7, or use a newer PC
#1212 [16:10] <CubeTheThird> Natsu, I still need you to do what Absol said
#1213 [16:10] <williamBox8> my email will not work and my password wont work ether
#1214 [16:10] <ABtheGreat> I downloaded a map for Minecraft Pocket Edition. Some of the maps crash. Can anyone help me? My maps crash and I need help
#1215 [16:10] <eitan13022008> help mincraft not work System Information ------------------ Time of this report: 7/27/2016, 00:01:13 Machine name: ASHER-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Hebrew (Regional Setting: Hebrew) System Manufacturer: FUJITSU SIEMENS System Model: LIFEBOOK T1010 BIOS: Version 1.13 Processor
#1216 [16:10] <Henry_> ooo
#1217 [16:10] <Henry_> ok
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#1219 [16:11] <ABtheGreat> My maps crash on pe. Does anyone know how to fix this issue?
#1220 [16:11] <CubeTheThird> williamBox8, what happens when you try logging in?
#1221 [16:11] <CubeTheThird> ABtheGreat, again, visit the minecraft forums for assistance: http://minecraftforum.net/forums
#1222 [16:11] <eitan13022008> yas
#1223 [16:11] <ABtheGreat> Ok
#1224 [16:11] <CubeTheThird> eitan13022008, paste it onto http://paste.ubuntu.com and give the URL here.
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#1228 [16:12] <williamBox8> the thing is that i tried a 100 time and it still doesnt work my user name is williamBox8 i have some proof i own the it but i cant get my email
#1229 [16:13] <CubeTheThird> williamBox8, you have to contact Mojang about that
#1230 [16:13] <CubeTheThird> ??> williamBox8 mojang/email
#1231 [16:13] <Absol> williamBox8: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1232 [16:13] <Absol> williamBox8: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1239 [16:33] <Utis> Hello! Everytime I open my minecraft and press the 'Play' button my MC crashes. Then there comes a message which says that I have to update my Graphic's drivers. I did that, my Drivers are up to date. But Nevertheless the message comes. Here is the Ubuntu page: http://paste.ubuntu.com/21059753/
#1240 [16:35] <CubeTheThird> Utis, one moment
#1241 [16:35] <Utis> Maybe it is importat too, that I have updated my Windows from Win 7 to Win 10 64bit and at that moment my Minecraft doesn't work anymore
#1242 [16:35] <Utis> Okay
#1243 [16:36] <CubeTheThird> Utis, ok can you do a clean install of the drivers: http://www.nvidia.com/download/driverResults.aspx/105037/en-us
#1244 [16:36] <Utis> ok
#1245 [16:37] <Utis> It takes some minutes, what should I do then?
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#1248 [16:38] <CubeTheThird> Utis, once it's downloaded, install it, do a custom install, and a clean install from there
#1249 [16:39] <Utis> Okay
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#1254 [16:41] <shadowR> Hey, does anyone know an appropriate driver for an Intel B830 with integrated graphics running windows10
#1255 [16:42] <CubeTheThird> shadowR, do you have a dxdiag report?
#1256 [16:42] <shadowR> yeah
#1257 [16:43] <CubeTheThird> shadowR, can you give a link to it here?
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#1261 [16:44] <Utis> CubeTheThird, I have got a question, does "Clean Install" mean that I have to install the drivers again? Sry for my bad English I'm coming from Germany :D
#1262 [16:44] <Utis> CubeTheThird, I have got a question, does "Clean Install" mean that I have to install the drivers again? Sry for my bad English I'm coming from Germany :D
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#1264 [16:44] <kaka> eai
#1265 [16:44] <CubeTheThird> Utis, no a clean install means it removes all the existing drivers and settings, then installs them from that
#1266 [16:45] <Utis> Ah okay, thanks!
#1267 [16:45] <kaka> nao intendo
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#1269 [16:49] <Utis> CubeTheThird: I installed it, what should I do next?
#1270 [16:49] <CubeTheThird> Utis, after that reboot your PC and try playing again
#1271 [16:50] <Utis> Just start my PC again?
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#1273 [16:50] <haunted1821> hello?
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#1275 [16:52] <Utis> CubeTheThird: Does that mean that I jsut have to resart my PC?
#1276 [16:57] <jjs999jjs> YES
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#1278 [16:58] <Utis> ok
#1279 [16:58] <MAXGAMEPLAYER> HOLA
#1280 [16:59] <MAXGAMEPLAYER> ME PUEDEN SOLUCIONAR MI PROBLEMA ES QUE ENTRA A MINECRAFT Y CREO EL MUNDO Y AL MINUTO SE CIERRA Y NO PUEDO JUGAR
#1281 [16:59] <MAXGAMEPLAYER> QUE SERA?
#1282 [16:59] <MAXGAMEPLAYER> ?
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#1284 [17:01] <rOoRY7> i cant pass minecraft ..whenever i try to pass it kick me out and saying lack of update graphic diveers
#1285 [17:01] <rOoRY7> i tried to update but
#1286 [17:01] <rOoRY7> i dont know whts wrong
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#1288 [17:02] <rOoRY7> i dont know how to update it
#1289 [17:02] <rOoRY7> or from where
#1290 [17:02] <rOoRY7> i think
#1291 [17:02] <rOoRY7> .
#1292 [17:02] <rOoRY7> someone help me
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#1294 [17:04] <Utis> Helllo CubeTheThird
#1295 [17:04] <rOoRY7> how to update graphic diveers?
#1296 [17:04] <Utis> Hello CubeTheThird I rebooted my PC started my Minecraft but there comes again the message that my drivers aren't up to date
#1297 [17:04] <rOoRY7> someone send me the app download link
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#1299 [17:08] <Utis> Or can anyone else help me with my problem´? Everytime I start my MC there comes the message that my graphic's drivers are not up to date. So, I did a clean install for those drivers, rebooted my PC, tried again to start my Minecraft but there comes the message again.
#1300 [17:09] <Utis> And this: http://paste.ubuntu.com/21059753/
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#1310 [17:35] <Merk> I need a link to reset my sercurity questions
#1311 [17:37] <kinggoesgaming> ??> Merk account/challenge/reset
#1312 [17:37] <Absol> Merk: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
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#1314 [17:37] <vini123454> oi
#1315 [17:38] <vini123454> to com um problema no minecraft
#1316 [17:39] <kinggoesgaming> ??> vini123454 lang/pt
#1317 [17:39] <Absol> vini123454: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1322 [17:55] * sirkazziojf [sirkazziojf@notlogged] has joined #minecrafthelp
#1323 [17:55] <Newbern> jjg
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#1325 [17:55] <loudpear123> hello
#1326 [17:55] <loudpear123> guys i need help
#1327 [17:55] <loudpear123> i changed my password like 5 times now
#1328 [17:55] <loudpear123> and i still cant log in
#1329 [17:55] <loudpear123> i also changed my email and everything
#1330 [17:55] <loudpear123> please help
#1331 [17:55] <GreyVulpine> loudpear123 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1332 [17:56] <loudpear123> thank
#1333 [17:56] <loudpear123> you
#1334 [17:56] <loudpear123> sm
#1335 [17:56] <loudpear123> <3
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#1340 [17:58] <kinggoesgaming> GreyVulpine: you could have just done ?? login/throttle :P and save typing all that
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#1343 [17:58] <quack123456> kinggoesgaming is there anyone else on that could help me with my issue
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#1355 [18:11] <iDeadpool_> hello?
#1356 [18:11] <kinggoesgaming> iDeadpool_: ello
#1357 [18:11] * Ferdz_ is now known as Ferdz_TheWeeb
#1358 [18:12] <iDeadpool_> i need hel with my minecraft.
#1359 [18:12] <kinggoesgaming> ??> iDeadpool_ ask
#1360 [18:12] <Absol> iDeadpool_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1361 [18:12] <Absol> iDeadpool_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1363 [18:13] <iDeadpool_> I recently upgraded to windows 10 and the minecraft laucher wont work.
#1364 [18:14] <Rashod> Hi everyone my minecraft keeps saying driver updates needed but all my drivers are updated and java oracle is installed i was thinking it was because it runs on like my integrated cpu graphics but i do not know how to switch to my nvidia on windows 10 desktop and i feel like I should be able to run it if i can run games like call of duty and just cause 3 can someone please help?
#1365 [18:14] <kinggoesgaming> launcher wont work you say?
#1366 [18:14] <kinggoesgaming> ??> Rashod win/dxdiag
#1367 [18:14] <Absol> Rashod: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1369 [18:14] <iDeadpool_> i did follow that link and it led me here
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#1371 [18:15] <kinggoesgaming> iDeadpool_: what exactly does the launcher say ?
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#1373 [18:15] <iDeadpool_> its says a crash report
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#1376 [18:16] <Perfecti0inistic> Can anyone here hep with twitch broadcasting issues?
#1377 [18:16] <kinggoesgaming> ??> iDeadpool_ launcher/crash-log
#1378 [18:16] <Absol> iDeadpool_: We need to see your crash log, which appears after a crash.
#1379 [18:16] <Absol> iDeadpool_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1380 [18:17] <kinggoesgaming> Perfecti0inistic: what kind of issues?
#1381 [18:17] <Perfecti0inistic> it says i need to link my account, but i've already done that.
#1382 [18:17] <kinggoesgaming> hmm
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#1384 [18:18] <kinggoesgaming> i dont really know about twitch integration...
#1385 [18:18] <GreyVulpine> Relog
#1386 [18:18] <GreyVulpine> After you link with twitch, you need to relog the launcher
#1387 [18:18] <Perfecti0inistic> i restarted my mc and my pc, still doesnt work
#1388 [18:18] <kinggoesgaming> GreyVulpine: you silent lurker
#1389 [18:18] * GreyVulpine tips hat
#1389 [18:18] <mattym> Did they re-enable twitch, I thought it had issues and was dissabled.
#1390 [18:18] <Perfecti0inistic> if it makes any difference im on technic launchyer
#1391 [18:18] * GreyVulpine shrugs
#1391 [18:18] <iDeadpool_> so i started it and it crashes and says lack of graphics drivers
#1392 [18:19] <iDeadpool_> http://paste.ubuntu.com/21070981/
#1393 [18:19] * kinggoesgaming wonders if GreyVulpine is a sleeper cell xD
#1393 [18:19] <mattym> iDeadpool_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1394 [18:19] * GreyVulpine is a ninja
#1394 [18:19] <kinggoesgaming> intel 4 series and win 10
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#1396 [18:20] <kinggoesgaming> found a jigglypuff today named PowerPuffGirls xD
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#1398 [18:20] <mattym> 3 days left on the free Win10 update, should hopefully start to see less of that issue
#1399 [18:21] <iDeadpool_> where can i find graphics
#1400 [18:22] <iDeadpool_> nvm
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#1403 [18:26] * albino [albino@notlogged] has joined #minecrafthelp
#1404 [18:27] <albino> just migrated accounts, since then game has crashed every time I load into world. plz hlp
#1405 [18:27] * MrVault [MrVault@notlogged] has joined #minecrafthelp
#1406 [18:27] <MrVault> Hi
#1407 [18:27] <albino> just migrated accounts, since then game has crashed every time I load into world. plz hlp
#1408 [18:28] <MrVault> My alts name was changed and it wasn't me that changed it.. anyway it could be reset asap?
#1409 [18:28] <kinggoesgaming> ??> albino launcher/crash-log
#1410 [18:28] <Absol> albino: We need to see your crash log, which appears after a crash.
#1411 [18:28] <Absol> albino: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1412 [18:28] <kinggoesgaming> ??> MrVault account/hacked
#1413 [18:28] <Absol> MrVault: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1414 [18:28] <Absol> MrVault: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1415 [18:29] <MrVault> THnaks
#1416 [18:29] <MrVault> Can my name be reset?
#1417 [18:29] <MrVault> Because I don't want to wait 30 days..
#1418 [18:30] <lil> i try to play mincraft but everytime I do it says error and then it says to press thid to fix the problem and I dont know what the problem is.
#1419 [18:31] <kinggoesgaming> MrVault: i think you may have to
#1420 [18:31] <kinggoesgaming> lil: crashes?
#1421 [18:31] <MrVault> Well a youtubers account got hacked, and they got their name changed straight after
#1422 [18:31] <lil> i dont know im not good with tech
#1423 [18:32] <kinggoesgaming> MrVault: if do contact mojang they may do it...
#1424 [18:32] <kinggoesgaming> ??> MrVault mojang/email
#1425 [18:32] <Absol> MrVault: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1426 [18:32] <Absol> MrVault: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1427 [18:32] <MrVault> thanks
#1428 [18:33] * albino [albino@notlogged] has quit. (Ping timeout: 195 seconds)
#1429 [18:34] <lil> it says lack of updated graphics driver
#1430 [18:35] <lil> so ya im sort of lost and impatient because i have been trying to fix it for a while
#1431 [18:36] <kinggoesgaming> ??> lil win/dxdiag
#1432 [18:36] <Absol> lil: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1433 [18:37] <lil> i did that
#1434 [18:37] <lil> already
#1435 [18:39] <lil> do you want me to send the link?
#1436 [18:39] * Ferdz_TheWeeb [Ferdz_TheWeeb@notlogged] has quit. (Ping timeout: 202 seconds)
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#1438 [18:39] <kinggoesgaming> yes pls
#1439 [18:40] <lil> http://paste.ubuntu.com/21072441/
#1440 [18:41] * albino [albino@notlogged] has joined #minecrafthelp
#1441 [18:41] <albino> sorry im back
#1442 [18:41] <albino> got kicked
#1443 [18:41] <albino> C:\Users\Christie\AppData\Roaming\.minecraft\hs_err_pid5012.log
#1444 [18:41] <albino> does that help
#1445 [18:43] <albino> ive been crashing as soon as I spawn since migrating accounts
#1446 [18:44] <Anna> ??> albino launcher/crash-log
#1447 [18:44] <Absol> albino: We need to see your crash log, which appears after a crash.
#1448 [18:44] <Absol> albino: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1449 [18:44] <albino> where do I find my crash log
#1450 [18:44] <albino> got it sorry
#1451 [18:45] <albino> http://paste.ubuntu.com/
#1452 [18:45] <kinggoesgaming> lil: try this: https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1453 [18:45] <albino> rip sorry trying again
#1454 [18:45] <Anna> click the paste button and give us the link with the numbers, albino
#1455 [18:45] <kinggoesgaming> first download lil
#1456 [18:46] <albino> http://paste.ubuntu.com/21075339/
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#1459 [18:47] <albino> http://paste.ubuntu.com/21075339/ this right
#1460 [18:47] <lil> which one should i download
#1461 [18:47] * nAtr0n [nAtr0n@notlogged] has joined #minecrafthelp
#1462 [18:48] <nAtr0n> oh
#1463 [18:48] <nAtr0n> lol
#1464 [18:48] <kinggoesgaming> the first one lil
#1465 [18:48] <nAtr0n> minecraft is not working
#1466 [18:48] <kinggoesgaming> does it crash nAtr0n ?
#1467 [18:49] <nAtr0n> well its out of memory and yes
#1468 [18:49] * YEUDIELGAMER [YEUDIELGAMER@notlogged] has joined #minecrafthelp
#1469 [18:49] <albino> same fam, but I have memory
#1470 [18:49] <nAtr0n> ok
#1471 [18:49] <nAtr0n> but i need memory
#1472 [18:50] <nAtr0n> how do i get memory
#1473 [18:50] <kinggoesgaming> nAtr0n: open your launcher
#1474 [18:50] <nAtr0n> i did now what?
#1475 [18:50] <lil> ok it has finished downloadng
#1476 [18:51] <kinggoesgaming> install it lil
#1477 [18:51] <kinggoesgaming> nAtr0n: click edit profile
#1478 [18:51] <kinggoesgaming> is the JVM Arguments option checked?
#1479 [18:52] <kinggoesgaming> nAtr0n:
#1480 [18:52] <MrVault> Thanks to whoever helped me, I sent my email :)
#1481 [18:53] <kinggoesgaming> :)
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#1483 [18:53] <albino> Anna or Absol http://paste.ubuntu.com/21075339/
#1484 [18:53] * nAtr0n_ [nAtr0n_@notlogged] has joined #minecrafthelp
#1485 [18:53] <kinggoesgaming> ??> albino bot
#1486 [18:53] <Absol> albino: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1487 [18:53] * Smanly [Smanly@notlogged] has quit. (Ping timeout: 198 seconds)
#1488 [18:53] <nAtr0n_> my memory is not working how do i fix it
#1489 [18:53] <kinggoesgaming> ??> albino win/dxdiag
#1490 [18:53] <Absol> albino: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1491 [18:54] <albino> what about a bot?
#1492 [18:54] <kinggoesgaming> Absol is a bot not a person :P
#1493 [18:54] <albino> ah
#1494 [18:54] <albino> thank you
#1495 [18:54] <lil> it says the operg system is not supported
#1496 [18:54] <kinggoesgaming> nAtr0n_: did you follow my instructions?
#1497 [18:54] <kinggoesgaming> hmm lil one sec
#1498 [18:55] * TheXenom [TheXenom@notlogged] has joined #minecrafthelp
#1499 [18:55] <TheXenom> hi guys, i need help
#1500 [18:55] <kinggoesgaming> ?? ask
#1501 [18:55] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1502 [18:55] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1505 [18:56] <TheXenom> my problem is that my account was stolen and nobody can help me
#1506 [18:56] * alexpvp567899 [alexpvp567899@notlogged] has joined #minecrafthelp
#1507 [18:56] <TheXenom> i really can't talk with an operator?
#1508 [18:56] <TheXenom> i really need that
#1509 [18:56] <TheXenom> i know u can't help me with my account
#1510 [18:57] * alexpvp567899 [alexpvp567899@notlogged] has quit. (Client Quit)
#1511 [18:58] <TheXenom> .....
#1512 [18:58] <kinggoesgaming> ??> TheXenom account/hacked
#1513 [18:58] <Absol> TheXenom: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1514 [18:58] <Absol> TheXenom: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1515 [18:59] <TheXenom> i bought minecraft 3/4 years ago...
#1516 [18:59] <TheXenom> i don't have the transaction id
#1517 [19:00] <kinggoesgaming> credit card? paypal? giftcode?
#1518 [19:01] <kinggoesgaming> TheXenom: ^
#1519 [19:01] <albino> I followed the instructions http://paste.ubuntu.com/21076795/ http://paste.ubuntu.com/21075339/
#1520 [19:01] <kinggoesgaming> which option did you buy the game with?
#1521 [19:01] <albino> now what
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#1524 [19:01] <TheXenom> paypal
#1525 [19:01] <kinggoesgaming> TheXenom: one sec
#1526 [19:02] <TheXenom> but the card now is blocked
#1527 [19:02] <kinggoesgaming> ??> TheXenom account/trans-id/paypal
#1528 [19:02] <Absol> TheXenom: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1529 [19:02] <Absol> TheXenom: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1530 [19:03] <TheXenom> as i said the card is now blocked
#1531 [19:03] <Urielsalis> TheXenom, that has nothing to do with paypal
#1532 [19:03] * YEUDIELGAMER [YEUDIELGAMER@notlogged] has quit. (Ping timeout: 195 seconds)
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#1535 [19:03] <YEUDIELGAMER> hola
#1536 [19:03] <TheXenom> ofc that has, 'cause i deleted the card in paypal
#1537 [19:03] <TheXenom> ofc that has, 'cause i deleted the card in paypal
#1538 [19:03] * Sharkmouthb20 [Sharkmouthb20@notlogged] has left #minecrafthelp
#1539 [19:03] <Urielsalis> TheXenom, but the paypal account is still there
#1540 [19:03] * YEUDIELGAMER [YEUDIELGAMER@notlogged] has quit. (Client Quit)
#1541 [19:04] <kinggoesgaming> but the transaction is with paypal not with the card
#1542 [19:04] <Urielsalis> TheXenom, and the transaction id is from paypal, not your card
#1543 [19:04] <kinggoesgaming> ninja'd you Urielsalis ;)
#1544 [19:04] <Urielsalis> saw -.-
#1545 [19:04] <TheXenom> what if i bought it with the visa card?
#1546 [19:04] <TheXenom> without paypal?
#1547 [19:05] <TheXenom> i can't find any "mojang" transaction
#1548 [19:05] <kinggoesgaming> well why did you say paypal then?
#1549 [19:05] <Urielsalis> TheXenom, you would have payed with another method, and you can find according to the date which one in the link Absol gave you
#1550 [19:08] <lil> ...
#1551 [19:10] <lil> hello?
#1552 [19:10] * albino [albino@notlogged] has quit. (Quit: Web client closed)
#1553 [19:13] <lil> ... Please ... anyone?
#1554 [19:14] <Urielsalis> hi lil what is your issue?
#1555 [19:16] * Queenof2016 [Queenof2016@notlogged] has joined #minecrafthelp
#1556 [19:16] <lil> i got mincraft a week ago or so and it has not been letting me play
#1557 [19:17] <Queenof2016> When i try to vonnect to a server it says java.connectexception: Connection Refused: No further information
#1558 [19:17] <Queenof2016> *connect
#1559 [19:18] <lil> everytime I press Play it loads then there is a thing that says crash report
#1560 [19:19] <Queenof2016> lil thats happened to me before i had to redownload minecraft
#1561 [19:19] <lil> redownload?
#1562 [19:19] <Queenof2016> delete it then download it again
#1563 [19:19] * Ferdz_ [Ferdz_@notlogged] has quit. (Ping timeout: 192 seconds)
#1564 [19:20] <Urielsalis> lil, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1565 [19:20] <Urielsalis> Queenof2016, what server?
#1566 [19:20] <Queenof2016> blockkingdom.org and skyblock.co
#1567 [19:20] <Queenof2016> those are the only servers i reallly play on
#1568 [19:20] <Queenof2016> so.. all my servers i guess
#1569 [19:21] <lil> http://paste.ubuntu.com/21072441/ here you go
#1570 [19:21] <Urielsalis> Queenof2016, what antivirus you have?
#1571 [19:21] <Queenof2016> norton
#1572 [19:21] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1573 [19:21] <Urielsalis> ??> Queenof2016 av/norton
#1574 [19:21] <Absol> Queenof2016: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1575 [19:21] <Urielsalis> ??> Queenof2016 av/norton/uninstall
#1576 [19:21] <Absol> Queenof2016: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1577 [19:22] <Queenof2016> ok but see this isnt my laptop and i dont think that the owner would appreciate that....
#1578 [19:22] <Queenof2016> do you have any other way?
#1579 [19:22] <Urielsalis> lil, one moment, having a few issues finding the driver
#1580 [19:22] <Urielsalis> Queenof2016, nope
#1581 [19:22] <Queenof2016> hmm ok thanks
#1582 [19:23] <Urielsalis> lil, you installed the driver kinggoesgaming gave you?
#1583 [19:23] <Queenof2016> hold up
#1584 [19:23] <Queenof2016> it worked before though
#1585 [19:23] <Queenof2016> earlier today
#1586 [19:23] <lil> it wouldnt let me
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#1588 [19:24] <Urielsalis> lil, download and install https://downloadcenter.intel.com/es//download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?_ga=1.166565182.1656490370.1466257576
#1589 [19:24] <lil> ill try and download it again but it probably wont work
#1590 [19:25] <Urielsalis> lil, its not the same download as before
#1591 [19:25] <lil> oh ok
#1592 [19:27] <lil> i am sownloading the first one
#1593 [19:27] <lil> downloading
#1594 [19:27] <Queenof2016> is there any way to chnge my norton setting?
#1595 [19:27] <Urielsalis> Anyother pc you can use?
#1596 [19:28] <Queenof2016> umm yea but its not available
#1597 [19:28] <Queenof2016> alright thats ok
#1598 [19:28] <Queenof2016> thanks!
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#1600 [19:30] <lil> umm i finished and i opened it now what do i do after the file is open?
#1601 [19:30] <Urielsalis> lil, you downloaded the .zip? You have to download the .exe
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#1603 [19:31] <lil> ok how do i undownload it
#1604 [19:32] <Urielsalis> lil, you delete it
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#1606 [19:32] <lil> ok sorry im a little flustered
#1607 [19:32] <lil> i understand
#1608 [19:33] <lil> ok it has finished downloadng
#1609 [19:33] <lil> do I press run?
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#1611 [19:35] <Rashod> boys it keeps saying need to update drivers but i already did that and installed java but it still doesn't work i feel like its because i need to switch from integrated graphics to my nvidia but windows 10 desktop doesn't give me that option when i right click or from the nvidia control panel
#1612 [19:35] <Urielsalis> lil, yes
#1613 [19:36] <Urielsalis> Rashod, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1615 [19:36] <Rashod> is there any other way i can do that
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#1618 [19:36] <Rashod> boys it keeps saying need to update drivers but i already did that and installed java but it still doesn't work i feel like its because i need to switch from integrated graphics to my nvidia but windows 10 desktop doesn't give me that option when i right click or from the nvidia control panel
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#1620 [19:40] <lil> do i restart the computer
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#1622 [19:41] <kinggoesgaming> yes pl
#1623 [19:41] <kinggoesgaming> pls
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#1628 [19:51] <Brief> my minecraft won't launch on mac
#1629 [19:52] <Brief> after using a hacked client
#1630 [19:52] * charles [charles@notlogged] has joined #minecrafthelp
#1631 [19:52] <Brief> i know you don't support modded but it shouldn't leave an effect after i disable right?
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#1634 [19:54] <Brief> can anyone of you help ^^^^
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#1636 [19:54] <Brief> i have what is says in the webchat
#1637 [19:56] <ivantrejo> well there is this problem where it won't allow me to update the minecraft server although my PC is a windows 7. i recently updated it to windows 10 and it's still not allowing me to update it, at first when i had windows 7 it was asking me to update my computer to windows 10 but i did that and it's still not letting me to do anything other than trying to start up the game. I press play and it takes me to this one page to get help
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#1641 [19:58] <ivantrejo> hello
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#1667 [20:25] <gibby> my minecraft keeps crashing because of rendering issuises starting it up and i dont understand how to fix it
#1668 [20:26] <gibby> hello
#1669 [20:27] * Queenof2016 [Queenof2016@notlogged] has joined #minecrafthelp
#1670 [20:28] <gibby> please i just wanna play my game and it keeps crashing because of something and i dont know how to fix it
#1671 [20:29] <gibby> it was something about java not working
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#1673 [20:29] <Queenof2016> hi! umm one of my servers isnt working but it is for my friend.... i had this problem on my other laptop except it was all my servers... now only one isnt working
#1674 [20:30] <Queenof2016> it says java.net.connectionexception: conection refused: no further information:
#1675 [20:35] <Chromaryu> Queenof2016, are you sure port are opened?
#1676 [20:36] <kinggoesgaming> firewall issue maybe
#1677 [20:36] <Chromaryu> what is your IP address that your friend connect to.
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#1680 [20:37] <lil> thank you im done
#1681 [20:37] <lil> you hepled alot
#1682 [20:37] <lil> =D
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#1685 [20:38] <Queenof2016> port?
#1686 [20:38] <Queenof2016> chromaryu
#1687 [20:39] <Queenof2016> skyblock.co
#1688 [20:39] <Chromaryu> .isup skyblock.co
#1689 [20:39] <ExtremeBot> http://skyblock.co looks fine to me.
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#1692 [20:39] <Chromaryu> !isup skyblock.co
#1693 [20:39] <GreyBot> Chromaryu: It's just you. http://skyblock.co is up.
#1694 [20:39] <Chromaryu> er
#1695 [20:39] <Queenof2016> hmmm
#1696 [20:39] <Queenof2016> is there a fix?
#1697 [20:40] <Chromaryu> Queenof2016,
#1698 [20:41] <Chromaryu> wait a moment
#1699 [20:41] <Queenof2016> ok
#1700 [20:41] <Chromaryu> .mcping skyblock.co
#1701 [20:41] <ExtremeBot> Chromaryu: 104.243.34.59:25565 is up! There are currently 0 out of 100 players, running Spigot 1.8.8 (47); with a latency of 0.398s and an MOTD of "A Minecraft Server".
#1702 [20:41] <Chromaryu> I think friend side issue.
#1703 [20:42] <Queenof2016> friend side issue?
#1704 [20:42] <Chromaryu> yes.
#1705 [20:42] <Queenof2016> what do you mean by that
#1706 [20:43] <Chromaryu> your friend has issue.
#1707 [20:43] <Queenof2016> but im the one with the not working server
#1708 [20:43] <Queenof2016> D:
#1709 [20:44] <Queenof2016> Chormaryu,
#1710 [20:44] <Queenof2016> what do i doooo?
#1711 [20:46] <kinggoesgaming> Chromaryu: it could be firewall blocking
#1712 [20:46] <Chromaryu> ^
#1713 [20:46] <Chromaryu> I think
#1714 [20:47] <Queenof2016> hmm ok ill check it out right now
#1715 [20:47] <Queenof2016> one minute
#1716 [20:48] <Queenof2016> Chromaryu, it says minecraft is "allowed"
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#1720 [20:56] <kinggoesgaming> Queenof2016: what firewall software are you using?
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#1734 [21:07] <Devina> Anybody knows how to run minecraft games at PC?? Everthing is done as needed.
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#1737 [21:14] <Talked> hello?
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#1739 [21:16] <Devina> Anybody knows how to run minecraft games at PC?? Everthing is done as needed.
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#1741 [21:16] <CubeTheThird> Devina, what problems are you having?
#1742 [21:17] <Devina> My problem is can not open my account minicraft
#1743 [21:21] <Devina> CubeTheThird, it's like the game has crashed
#1744 [21:21] <CubeTheThird> Devina, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1745 [21:21] <Devina> how to fix it??
#1746 [21:21] <kinggoesgaming> ??> Devina launcher/crash-log
#1747 [21:21] <Absol> Devina: We need to see your crash log, which appears after a crash.
#1748 [21:21] <Absol> Devina: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1749 [21:21] <kinggoesgaming> CubeTheThird: you ninja monster
#1750 [21:21] <CubeTheThird> :3
#1751 [21:22] <kinggoesgaming> <3
#1752 [21:22] <Devina> Noted and wait minutes
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#1754 [21:23] <Devina> CubeTheThird, http://paste.ubuntu.com/21089951/
#1755 [21:23] <CubeTheThird> Devina, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1756 [21:25] <Devina> yes, correct so how to update my graphic card?? i using Windows 10
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#1760 [21:25] <CubeTheThird> Devina, is your computer a laptop or desktop?
#1761 [21:25] <bleh> guess help me with my issue
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#1763 [21:26] <CubeTheThird> bleh, what issue?
#1764 [21:26] <bleh> so my account says i dont own minecraft but i do
#1765 [21:26] <CubeTheThird> bleh, what is your minecraft username?
#1766 [21:26] <bleh> apalmucci23 i think
#1767 [21:27] <CubeTheThird> bleh, ok and when you login to account.mojang.com/me I assume you don't see that name?
#1768 [21:28] <bleh> let me try hang on
#1769 [21:29] <Devina> CubeTheThird, Thank you so much
#1770 [21:31] <bleh> ummmm it doesnt sayanything
#1771 [21:32] <CubeTheThird> bleh, then you're most likely logging in with the wrong email
#1772 [21:32] <bleh> but then if i was wouldnt it be telling me i was?
#1773 [21:34] <CubeTheThird> bleh, if you have a Mojang account registered with an email that doesn't have minecraft purchased on it, it will allow you to login, but only give you the demo
#1774 [21:34] <bleh> hmmmm alright thank you!!!! i think i figured it out finally!!!
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#1789 [22:06] <Hope_Shadow> http://paste.ubuntu.com/21095543/
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#1791 [22:08] <CubeTheThird> Hope_Shadow, one moemnt
#1792 [22:08] <CubeTheThird> *moment
#1793 [22:08] <Hope_Shadow> okay
#1794 [22:09] <CubeTheThird> Hope_Shadow, download and install the 2nd download: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
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#1796 [22:25] <Masen> I need help my minecraft won't work. I just got my card today. Can some one tell me why my Mine craft won't work?
#1797 [22:25] <Masen> http://paste.ubuntu.com/21097341/
#1798 [22:26] <CubeTheThird> Masen, one moment
#1799 [22:26] <Masen> Okay thanks.
#1800 [22:26] <CubeTheThird> Masen, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1801 [22:26] <Masen> :(
#1802 [22:26] <Masen> D:
#1803 [22:27] <Masen> How do I down grade?
#1804 [22:27] <CubeTheThird> Masen, how long ago did you upgrade?
#1805 [22:27] <Masen> I forgot
#1806 [22:27] <Masen> Months
#1807 [22:27] <CubeTheThird> Masen, over 1 month?
#1808 [22:27] <Masen> Yes
#1809 [22:27] <CubeTheThird> Masen, then you'd have to downgrade using a disc or a backup
#1810 [22:27] <Masen> Oh.
#1811 [22:27] <Masen> Uhh
#1812 [22:27] <Masen> xD
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#1814 [22:28] <Masen> How do I get there?
#1815 [22:28] <CubeTheThird> what?
#1816 [22:28] <Masen> Disc
#1817 [22:28] <Masen> or back up
#1818 [22:29] <CubeTheThird> Masen, you would have had to make a backup while you were on windows 7
#1819 [22:29] <Masen> oh
#1820 [22:29] <Masen> Dang
#1821 [22:29] <Masen> Rip.
#1822 [22:29] <Masen> Welp
#1823 [22:29] <Masen> :(
#1824 [22:29] <Masen> I wasted 28 Bucks
#1825 [22:30] <Masen> Im only a kid :(
#1826 [22:30] <CubeTheThird> Masen, do you have a different computer you can use?
#1827 [22:30] <Masen> Yes but it's at windows 10
#1828 [22:30] <Masen> :(
#1829 [22:30] <Masen> I don't have it with me.
#1830 [22:30] <CubeTheThird> Masen, it might work though
#1831 [22:31] <CubeTheThird> Masen, it's only really old computers that were upgraded that have issues
#1832 [22:31] <Masen> Mine is Like 1 year old.
#1833 [22:31] <CubeTheThird> Masen, the one you gave me the report for?
#1834 [22:31] <Masen> Yes
#1835 [22:31] <CubeTheThird> Masen, uhh no. The hardware in it is at least 7 years old
#1836 [22:32] <Masen> Whut
#1837 [22:32] <Masen> But I just got it
#1838 [22:32] <Masen> Wait nvm
#1839 [22:32] <Masen> Monitor
#1840 [22:32] <Masen> xD
#1841 [22:32] <CubeTheThird> lol
#1842 [22:32] <Masen> Sooo
#1843 [22:32] <Masen> Does it automatic make a back up?
#1844 [22:33] <CubeTheThird> Masen, does what make a backup?
#1845 [22:33] <Masen> It automaticly updated for me
#1846 [22:33] <CubeTheThird> Masen, when an upgrade happens to windows 10, it keeps a full backup of the previous system for 1 month
#1847 [22:33] <Masen> 1 month
#1848 [22:33] <Masen> Dang
#1849 [22:33] <Masen> :(
#1850 [22:34] <Masen> If i have it how do I get it?
#1851 [22:34] <CubeTheThird> ??> Masen win/downgrade
#1852 [22:34] <Absol> Masen: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1853 [22:34] <Masen> Okay thanks.
#1854 [22:34] <Masen> Let me take a look.
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#1857 [22:38] <Masen> Okay soo
#1858 [22:38] <Masen> Im setting up back up
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#1862 [23:13] <MintyOwlPrincess> I keep getting a crash report whenever i try to play
#1863 [23:14] <yuken> ??> MintyOwlPrincess launcher/crash-log
#1864 [23:14] <Absol> MintyOwlPrincess: We need to see your crash log, which appears after a crash.
#1865 [23:14] <Absol> MintyOwlPrincess: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1866 [23:16] <MintyOwlPrincess> http://paste.ubuntu.com/21101392/
#1867 [23:22] <CubeTheThird> MintyOwlPrincess, do you have a dxdiag report?
#1868 [23:23] <MintyOwlPrincess> No i don't think so
#1869 [23:24] * Hink_ is now known as Hink
#1870 [23:28] <MintyOwlPrincess> How much longer will i have to wait ^-^
#1871 [23:30] <MintyOwlPrincess> I got to go >.< Bye
#1872 [23:31] <MintyOwlPrincess> Nvm
#1873 [23:31] <MintyOwlPrincess> Never mind
#1874 [23:31] <yuken> ??> MintyOwlPrincess win/dxdig
#1875 [23:31] <yuken> ??> MintyOwlPrincess win/dxdiag
#1876 [23:31] <Absol> MintyOwlPrincess: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1878 [23:33] <Mr_Chikenad> My computer wont run Minecraft, I was old to give this URL for help http://paste.ubuntu.com/21102449/
#1879 [23:35] <MintyOwlPrincess> http://paste.ubuntu.com/21102735/
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#1881 [23:35] <sarah> hi
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#1883 [23:36] <yuken> MintyOwlPrincess, from a quick check, your computer does not support Windows 10. You will have to either get a new machine or revert back to your previous version of Windows.
#1884 [23:37] <MintyOwlPrincess> I always had Windows 10 though
#1885 [23:37] <yuken> MintyOwlPrincess, I could be wrong, haven't checked too hard - if it worked on Windows 10 in the past, I am probably wrong then.
#1886 [23:37] <Guest77965> yep so I have the java error the one where I am trying to join a server
#1887 [23:37] <yuken> Apologies.
#1888 [23:37] <MintyOwlPrincess> It has worked on Windows 10 in the past.
#1889 [23:37] <Guest77965> how do I fix it
#1890 [23:38] <yuken> MintyOwlPrincess, I can not help you due to personal limitations, then - sorry. Wait around for someone else, people are always around.
#1891 [23:38] <MintyOwlPrincess> It's fine i have to go
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