#MinecraftHelp > 2016-07-30
#1 [00:00] <Andrio> nikolai_ghost, install the same driver.
#2 [00:00] <nikolai_ghost> okay, thank you
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#4 [00:03] <nikolai_ghost> it's done. what do I do now?
#5 [00:04] <Chromaryu> restart PC first, then try to launch game
#6 [00:04] <nikolai_ghost> okay
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#14 [00:11] <nikolai_ghost> Hello
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#17 [00:13] <nikolai_ghost> i need help updating my graphics card
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#19 [00:14] <nikolai_ghost> someone help please?
#20 [00:14] <Andrio> What happened?
#21 [00:14] * mrkirby153 is now known as kirby|gone
#22 [00:14] <nikolai_ghost> i need help updating my graphics card
#23 [00:15] <Andrio> nikolai_ghost, did you grab this? https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#24 [00:15] <nikolai_ghost> i did and i downloaded it
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#26 [00:15] <nikolai_ghost> i had restart my computer and it still doesn't work
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#28 [00:16] <Andrio> Did you open it?
#29 [00:16] <nikolai_ghost> yes
#30 [00:16] <Andrio> Did it finish installing successfully?
#31 [00:16] <nikolai_ghost> yes
#32 [00:16] <Andrio> ok
#33 [00:16] <nikolai_ghost> i think
#34 [00:16] <Andrio> May I see a new DXDiag report?
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#36 [00:16] <nikolai_ghost> actually, let me check
#37 [00:17] <nikolai_ghost> uhh, apperantly it had crashed
#38 [00:17] <nikolai_ghost> that might've been the problem
#39 [00:17] <Andrio> mm
#40 [00:17] <nikolai_ghost> i'm going to have to re-download it since it
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#43 [00:19] <nikolai_ghost> EVERTHING IS SO ZOOMED IN, OMG
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#45 [00:19] <nikolai_ghost> IS THAT NORMAL
#46 [00:19] <Urielsalis> nikolai_ghost, make FOV higher
#47 [00:20] <Urielsalis> oh, driver install nevermind
#48 [00:20] <Urielsalis> that is normal
#49 [00:20] <Andrio> m
#50 [00:20] <nikolai_ghost> okay, phew. i got so scared
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#69 [01:18] <POPCORN33> I cant add servers to my Windows 10 edition... It will let me press "Add Server" but won't let me type like in the "NAME". Please help when ya'll can. Thank you
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#82 [02:06] <OgHackerSlayer234> i sent an email to mojang when will i get an email back. Just wondering
#83 [02:08] <LordRyan> When someone at Mojang responds.
#84 [02:08] <Anna> ?? mojang/email
#85 [02:08] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#86 [02:08] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#87 [02:08] <Anna> read the second link ^
#88 [02:08] <OgHackerSlayer234> but do you know how long
#89 [02:08] <OgHackerSlayer234> after i send it
#90 [02:09] <Chromaryu> we don't know hence we aren't mojang
#91 [02:09] <OgHackerSlayer234> have you had experiance
#92 [02:10] <Anna> the second link Absol posted may help.
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#95 [02:14] <ajadolfo> Hey yall
#96 [02:14] <ajadolfo> no?
#97 [02:14] <OgHackerSlayer234> has anyone had experiance of customer suport and tell me an estimate of how long it would take to get a responce frome ojag
#98 [02:15] <OgHackerSlayer234> mojang
#99 [02:15] <ajadolfo> shut the fuck up bitch ass nigga lol
#100 [02:15] <Absol> ajadolfo: Please keep it civil
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#102 [02:15] <OgHackerSlayer234> wow
#103 [02:15] <OgHackerSlayer234> thats rude
#104 [02:16] <Chromaryu> OgHackerSlayer234: I/We said, We don't know.
#105 [02:16] <OgHackerSlayer234> any estimates
#106 [02:17] <Chromaryu> No
#107 [02:17] <Chromaryu> No ETAs.
#108 [02:17] <Chromaryu> I might say, >4 job days
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#111 [02:23] <LordRyan> OgHackerSlayer234: I'd estimate Tuesday. Wednesday at the most.
#112 [02:23] <LordRyan> Unless they work weekends in which case Monday probably at the latest.
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#119 [02:54] <abc> In my PC ,minecraft does not work in window 10
#120 [03:04] <LordRyan> Are you running the Windows 10 specific or the universal one?
#121 [03:06] <abc> universal
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#127 [03:14] <Andrio> abc, what happens when you try to run it?
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#134 [03:17] <nathan_> meu mine n abre
#135 [03:17] <nathan_> me mandaram aqui http://paste.ubuntu.com/21496292/
#136 [03:17] <nathan_> pra min colar o texto dele
#137 [03:19] <nathan_> oque eu fasso
#138 [03:20] <Andrio> nathan_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#139 [03:21] <Andrio> ??> nathan_ win/downgrade
#140 [03:21] <Absol> nathan_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#141 [03:21] <nathan_> obrigado
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#148 [03:29] <CrustyMuffin33> Hello? I have an issue.
#149 [03:30] <CrustyMuffin33> http://paste.ubuntu.com/21497155/
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#151 [03:30] <samedi> hi
#152 [03:30] <samedi> ef
#153 [03:30] <samedi> dfsda
#154 [03:30] <CrustyMuffin33> Can you help me
#155 [03:30] <samedi> fuck
#156 [03:30] <Absol> samedi: Please keep it civil
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#178 [04:26] <oaks> when me and my brother try to make a LAN game when one of us tries to join the other this error message appears "internal exception java.lang.NullPointerException" please help
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#180 [04:34] <Hubert> Hello
#181 [04:35] <Hubert> i just activated my windows 10 code on my mojang account, but in the windows 10 app it still says, that it is a test version. What can i do?
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#186 [04:45] <MinceraftGuy> hello
#187 [04:46] <MinceraftGuy> i need help
#188 [04:46] <MinceraftGuy> with my mods
#189 [04:46] <James_> yea
#190 [04:46] <James_> it is awesome
#191 [04:46] <James_> seriously this is stupid
#192 [04:46] <James_> seriously this is stupid
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#194 [04:47] <James_> annoyinging
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#196 [04:47] <MinceraftGuy> hello
#197 [04:47] <MinceraftGuy> i need help with my mods
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#199 [04:48] <James_> ok cut saying that
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#201 [04:48] <MinceraftGuy> forge 1.8 was working then i downloaded forge 1.9 and tried a mod on it...
#202 [04:49] <MinceraftGuy> once i was done i switched to forge 1,8 and my mods wouldnt load on the page it would just say 3 mods loaded wich are the defult ones
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#205 [04:51] <MinceraftGuy> hello
#206 [04:51] <MinceraftGuy> i need help now please
#207 [04:51] <MinceraftGuy> where is the staff
#208 [04:51] <MinceraftGuy> this is usless
#209 [04:52] <MinceraftGuy> so...
#210 [04:52] <MinceraftGuy> anyone...
#211 [04:52] <MinceraftGuy> ...
#212 [04:52] <MinceraftGuy> ...
#213 [04:52] <MinceraftGuy> ...
#214 [04:52] <MinceraftGuy> ...
#215 [04:52] * Absol kicked MinceraftGuy from #minecrafthelp (Reason: inceraftGuy :Stop spamming)
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#217 [04:54] <MinceraftGuy> hello i got kicked for spamming by someone because i needed help so this person had the curtesy to kick me but not help me thats great service isnt it
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#219 [04:55] <Finn> Hello can i have a Germany Support?
#220 [04:55] <MinceraftGuy> u german?
#221 [04:55] <Finn> Yes
#222 [04:55] <Finn> Yes
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#224 [04:56] <MinceraftGuy> are u typing in german right now
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#226 [04:56] <Finn> Yes
#227 [04:57] <MinceraftGuy> well for me it comes up in english
#228 [04:57] <Finn> Ok then English
#229 [04:58] <Finn> I have a problem to download and play the version 1.9
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#231 [05:00] <Finn> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ I have a problem with this!
#232 [05:01] <MinceraftGuy> i cant help
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#234 [05:01] <Vinh> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ I have a problem with this
#235 [05:02] <Andrio> You have a problem with that page?
#236 [05:03] <Finn> No i have make this
#237 [05:03] <Andrio> Finn, ok, show me.
#238 [05:04] <Finn> Ok
#239 [05:05] <Finn> How does it work?
#240 [05:06] <Andrio> uh... which part?
#241 [05:07] <Finn> the last
#242 [05:07] <Andrio> Well, you post your report to Ubuntu Pastebin. When you submit, it redirects you to your new post.
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#244 [05:07] <Andrio> Then you show me the link to that page.
#245 [05:08] <Andrio> That way you can show your report without flooding this channel.
#246 [05:08] <Finn> http://paste.ubuntu.com/21501746/
#247 [05:08] <Andrio> OK
#248 [05:09] <Andrio> Install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81508
#249 [05:09] <Finn> Thanks
#250 [05:10] <Finn> and then? Nothing?
#251 [05:11] <Andrio> Then you'll need to restart the computer.
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#255 [05:19] <adelmost> hi.when i open android studio this error apeared:cannot lock system folders
#256 [05:19] <adelmost> hi.when i open android studio this error apeared:cannot lock system folders
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#270 [05:35] <Finn> What should i do again? http://paste.ubuntu.com/21504534/
#271 [05:36] <Andrio> Did you install the driver?
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#273 [05:36] <Finn> No i have lost the link
#274 [05:37] <Finn> Can you say me the link Thanks
#275 [05:37] <Andrio> https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81508
#276 [05:37] <Finn> Thanks
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#287 [05:54] <IsaacAReemer> hello My name is Isaac I am dutch and speak very limited english I bought a Minecraaft access and have problems to access because the program crashes. It tells me to update the graphic driver - I did this - igot told on the support page to create a dcdiag report and copy paste it here - us this right?
#288 [05:54] <im> I install minecraft but it tell me to fix graphic i not understand
#289 [05:55] <Finn> Okey i have a another problem
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#291 [05:57] <Finn> Andrio i have a another problem
#292 [05:59] <Finn> http://paste.ubuntu.com/21504534/ I have a problem
#293 [05:59] <IsaacAReemer> where can i send the report to that is generated with the instructions on this page? http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#submit
#294 [06:00] <Andrio> Finn, did you restart the computer?
#295 [06:00] <Finn> Yes
#296 [06:00] <Andrio> Did the installer crash again?
#297 [06:00] <Andrio> IsaacAReemer, see step 5.
#298 [06:00] <Andrio> ??> im win/DXDiag
#299 [06:00] <Absol> im: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#300 [06:00] <Finn> Minecraft crashed
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#302 [06:01] <im> yes i finish what to do next
#303 [06:01] <Andrio> hm
#304 [06:01] <Andrio> im, show me the link to your report.
#305 [06:02] <Finn> Minecraft starts i see this: Mojang and then crash
#306 [06:02] <slysilverfox78> Hello. I ran into the same problem that I have not worked minecraft. Love the obsolete driver. Here is my dxdiag-http://paste.ubuntu.com/21505225/ .
#307 [06:03] <im> http://paste.ubuntu.com/21506246/
#308 [06:04] <im> this link?
#309 [06:04] <slysilverfox78> Yes
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#314 [06:05] <Andrio> ??> Finn launcher/crash-log
#315 [06:05] <Absol> Finn: We need to see your crash log, which appears after a crash.
#316 [06:05] <Absol> Finn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#317 [06:05] <im> what to do next??
#318 [06:06] <slysilverfox78> Yes
#319 [06:06] <slysilverfox78> What to do next?????
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#323 [06:06] <Andrio> im, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#324 [06:07] <GetrisGamer> hello
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#326 [06:07] <GetrisGamer> hey
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#328 [06:08] <Andrio> slysilverfox78, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#329 [06:08] <Andrio> ??> slysilverfox78 win/downgrade
#330 [06:08] <Absol> slysilverfox78: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#331 [06:09] <im> my PC is not window10 ,it cannot play minecraft?
#332 [06:09] <slysilverfox78> ok
#333 [06:09] <Finn> My minecraft say this http://pastebin.com/wDAg8Tha
#334 [06:09] <im> yes??
#335 [06:10] <leu2004> hello I am here because may minecraft has java.lang.nullpointerexception pls help me fix it cause I can play on servers
#336 [06:11] <Andrio> im, probably.
#337 [06:11] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#338 [06:12] <im> thank you
#339 [06:12] <leu2004> pls help me with java.lang.nullpointerexception I can't play on servers
#340 [06:12] * im [im@notlogged] has quit. (Quit: Web client closed)
#341 [06:12] <Andrio> Finn, perhaps try version 1.7.2.
#342 [06:12] <Andrio> ??> Finn launcher/change-version
#343 [06:12] <Absol> Finn: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#344 [06:12] <Finn> Okey
#345 [06:14] <slysilverfox78> Help I do not understand
#346 [06:15] <Finn> Starting . . .
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#348 [06:15] * Enola795 [Enola795@notlogged] has joined #minecrafthelp
#349 [06:15] <Finn> Started
#350 [06:15] <bor95> 여기 한국사람없냐
#351 [06:16] <bor95> 한국사람없냐고
#352 [06:16] <bor95> hey
#353 [06:16] <slysilverfox78> Help me!!!!!!!!!!!!!!!!!
#354 [06:16] <Andrio> slysilverfox78, what part don't you understand?
#355 [06:16] * Anzhelika|Away is now known as Anzhi
#356 [06:17] <bor95> how make a fence?
#357 [06:17] <Finn> Why can not I play the version 1.9 ?
#358 [06:17] <leu2004> pls help me
#359 [06:18] <slysilverfox78> throw me a link to a driver for windows 10 please
#360 [06:18] <leu2004> I have got java.lang.nullpointerexception
#361 [06:18] <leu2004> andrio pls help
#362 [06:19] <bor95> how make a fence?
#363 [06:19] <bor95> plz
#364 [06:19] <leu2004> I'm very desperate right now
#365 [06:19] <Andrio> slysilverfox78, there is none.
#366 [06:19] <leu2004> Andrio pls help me
#367 [06:19] <slysilverfox78> Why
#368 [06:19] <Andrio> Because Intel didn't make one?
#369 [06:19] <Andrio> bor95: http://minecraft.gamepedia.com/Fence#Crafting
#370 [06:20] <Andrio> leu2004, what security/antimalware software do you have?
#371 [06:20] <leu2004> I have got java.lang.nullpointerexception
#372 [06:20] <bor95> why don't answer to my question?
#373 [06:20] <leu2004> I don't know
#374 [06:20] <bor95> oh
#375 [06:20] <bor95> thanks
#376 [06:20] <bor95> very very
#377 [06:20] <bor95> thanks
#378 [06:20] <bor95> i love you
#379 [06:20] <Andrio> o
#380 [06:20] <slysilverfox78> Does not allow me because it's an American website, and will not let me download.
#381 [06:20] <bor95> ~3~
#382 [06:20] <leu2004> what now
#383 [06:21] <leu2004> andrio
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#385 [06:21] <Andrio> slysilverfox78, what website?
#386 [06:21] <Andrio> leu2004, what security/antimalware software do you have?
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#389 [06:21] <leu2004> I don't know
#390 [06:21] <leu2004> where to find it
#391 [06:21] <Enola795> HELP
#392 [06:21] <slysilverfox78> intel
#393 [06:21] <Finn> Why can not I play the version 1.9 ?
#394 [06:22] <Andrio> ??> Finn GPU/Intel/IG4
#395 [06:22] <Absol> Finn: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#396 [06:22] <Absol> Finn: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#397 [06:22] <leu2004> ok
#398 [06:22] <slysilverfox78> And dxdiag doesn't help.
#399 [06:22] <Andrio> slysilverfox78, try a different Intel website.
#400 [06:23] <Andrio> There don't seem to be any other English ones though.
#401 [06:23] <Andrio> ??> Enola795 ask
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#403 [06:23] <Absol> Enola795: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#404 [06:23] <Absol> Enola795: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#405 [06:23] <slysilverfox78> Throw the link please
#406 [06:23] <slysilverfox78> Throw the link please
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#409 [06:24] <Andrio> slysilverfox78: https://downloadcenter.intel.com/de/
#410 [06:24] <Andrio> slysilverfox78: https://downloadcenter.intel.com/de/
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#412 [06:25] <leu2004> where is intel andrio
#413 [06:25] <leu2004> I can't find them
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#415 [06:25] <Andrio> leu2004, do you have any products from Norton/Symantec, AVG, McAfee, Avira or Trend Micro?
#416 [06:25] <Andrio> leu2004, do you have any products from Norton/Symantec, AVG, McAfee, Avira or Trend Micro?
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#418 [06:26] <leu2004> no but I can try to download McAffee
#419 [06:26] <Andrio> Yeah... don't.
#420 [06:26] <leu2004> ok
#421 [06:26] <leu2004> so how do I fix this bug
#422 [06:27] <Andrio> It's not a bug, but another program blocking Minecraft from accessing the network.
#423 [06:27] <leu2004> what is that program
#424 [06:27] <leu2004> can I remove it
#425 [06:28] <Andrio> If we can find out what it is, possibly.
#426 [06:28] <leu2004> ok so what can I do to find that program
#427 [06:29] <Andrio> I'm afraid I can't help you with that, if it isn't one of the ones I mentioned.
#428 [06:29] <Andrio> You can wait for someone else who can to appear.
#429 [06:29] <leu2004> ok
#430 [06:29] <leu2004> my minecraft is from tagcraft.mc
#431 [06:30] <leu2004> I download minecraft from that
#432 [06:30] <leu2004> may be that is the program]
#433 [06:30] <Andrio> Possibly.
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#435 [06:30] <Andrio> You should have downloaded it from https://minecraft.net/download, which links to launcher.mojang.com.
#436 [06:31] <leu2004> ok
#437 [06:31] <leu2004> can I download it now
#438 [06:31] <leu2004> will it cost money
#439 [06:32] <Andrio> Not if you already bought the game.
#440 [06:32] <leu2004> I don't so it will cost me money
#441 [06:33] <Andrio> Yes.
#442 [06:33] <leu2004> my tagcraft.mc said it was a copyright from Mojang AB
#443 [06:34] <leu2004> what can I do with that
#444 [06:34] <leu2004> pls help me bro
#445 [06:34] <Andrio> You mean the launcher?
#446 [06:34] <leu2004> yes
#447 [06:35] <Andrio> We don't support cracked copies of Minecraft.
#448 [06:35] <leu2004> oh
#449 [06:35] <leu2004> god
#450 [06:35] <leu2004> so I can't fix it
#451 [06:35] * Crystal|AFK is now known as Crystal
#452 [06:35] * Crystal is now known as CrystalBell
#453 [06:36] <Andrio> You can buy the game.
#454 [06:36] <Andrio> And run an antimalware scan.
#455 [06:37] <leu2004> I don't know how to run an antimalware scan and I don't have money to buy minecraft
#456 [06:37] <Andrio> ._.
#457 [06:37] <leu2004> how many it í
#458 [06:37] <slysilverfox78> That's what I write - We're sorry! Your request has been denied because we have reason to believe that you are located in a country subject to US export restrictions. We apologize that we are unable to provide the software, services and technology download you have requested at this time. Intel Corporation is a U. S. company, and as such is subject to the U.S. Export Administration Regulations, and implementing U.S. rules as well as various
#459 [06:37] <leu2004> sory how many it is
#460 [06:37] <Andrio> Over here it's $35.
#461 [06:38] <leu2004> ok
#462 [06:38] <Andrio> Which is about 27 USD
#463 [06:38] <slysilverfox78> Ok
#464 [06:38] <slysilverfox78> Thank you
#465 [06:38] <Andrio> I see...
#466 [06:38] <leu2004> its gonna cost me alot of time to deal with my mother
#467 [06:38] <slysilverfox78> Goodbuy
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#469 [06:38] <Andrio> slysilverfox78, there's still no graphics driver for your system.
#470 [06:39] <leu2004> I cried every time
#471 [06:39] <leu2004> literaly
#472 [06:40] <Andrio> mm
#473 [06:40] <leu2004> I cried for minecraft
#474 [06:40] <leu2004> wait can I go ask tagcraft.mc how to fix it andrio
#475 [06:41] <Andrio> You can.
#476 [06:41] <leu2004> k thank you
#477 [06:41] <leu2004> bye bro
#478 [06:42] <Andrio> Bye...
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#489 [07:07] <nabilabaza> ad
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#515 [08:16] <moon219> idk why my minecraft don´t work
#516 [08:17] <moon219> i think it's about
#517 [08:17] <moon219> displayers
#518 [08:17] <moon219> http://paste.ubuntu.com/21514289/
#519 [08:17] <moon219> they just said to put this link
#520 [08:18] <moon219> HEEEEEEEEEEEEEEEELP
#521 [08:18] <moon219> ;-;
#522 [08:18] <moon219> i need somebody
#523 [08:18] <moon219> help
#524 [08:18] <moon219> shaushaushau
#525 [08:18] <moon219> ;----;
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#542 [08:40] <Xx_hamedcraft_xX> screen flickering?
#543 [08:40] <Xx_hamedcraft_xX> screen flickering?
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#545 [08:41] <Xx_hamedcraft_xX> screen flickering
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#548 [08:44] <Xx_hamedcraft_xX> screen flicking how can i fix it
#549 [08:44] * MatheusMaxiGAmer [MatheusMaxiGAmer@notlogged] has joined #minecrafthelp
#550 [08:44] <MatheusMaxiGAmer> I was playing my Minecraft and suddenly, I can no longer destroy the blocks. I can add new blocks but, can not destroy the blocks. I´ve changed my keyboard and mouse, supposing it could be a hardware trouble/problem, but the new mouse also does not destroy the blocks. I´ve removed version 1.10 and re-installed it, but, I still no longer can destroy the blocks. Can you please help me to solve this problem? Without solving it, I´m no longer
#551 [08:45] <Xx_hamedcraft_xX> screen flickering
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#555 [08:48] <Xx_hamedcraft_xX> screen flickering
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#557 [08:49] <Xx_hamedcraft_xX> screen flickering
#558 [08:49] <Xx_hamedcraft_xX> ?
#559 [08:50] <Xx_hamedcraft_xX> ?
#560 [08:50] <Xx_hamedcraft_xX> ?
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#563 [08:54] <luquinha> oi
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#565 [08:55] <luquinha> manecraft
#566 [08:55] <luquinha> #manecraft
#567 [08:56] <MatheusMaxiGAmer> alguuem fala portugues?
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#575 [09:04] <PNG_R> Launcher comes up with error message saying my graphics driver is out of date http://paste.ubuntu.com/21518597/
#576 [09:05] * Xx_hamedcraft_xX [Xx_hamedcraft_xX@notlogged] has joined #minecrafthelp
#577 [09:05] <Xx_hamedcraft_xX> screen flicks pleas
#578 [09:08] <Xx_hamedcraft_xX> hello
#579 [09:08] <Xx_hamedcraft_xX> screen flicks
#580 [09:08] <Xx_hamedcraft_xX> screen flicks
#581 [09:08] <Xx_hamedcraft_xX> screen flicks
#582 [09:08] <Xx_hamedcraft_xX> screen flicks
#583 [09:08] <Xx_hamedcraft_xX> screen flicks
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#589 [09:21] <MatheusMaxiGAmer> I was playing my Minecraft and suddenly, I can no longer destroy the blocks. I can add new blocks but, can not destroy the blocks. I´ve changed my keyboard and mouse, supposing it could be a hardware trouble/problem, but the new mouse also does not destroy the blocks. I´ve removed version 1.10 and re-installed it, but, I still no longer can destroy the blocks. Can somebody please help me to solve this problem?
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#593 [09:22] <ReadZead200> hi, I need help trying to enter minecraft, I keep getting the same error message
#594 [09:23] <MatheusMaxiGAmer> será que alguém consegue me ajudar com um problema no meu minecraft? eu consigo andar pela tela, mas, não consigue destruir os blocos. Logo, tambem não consigo minerar e nem matar os inimigos. Alguém está com esse problema?
#595 [09:25] <ReadZead200> hello?
#596 [09:26] <MatheusMaxiGAmer> Hi ReadZone.Seems nobody can asnwer our questions...
#597 [09:26] <ReadZead200> wow...and it's ReadZead not ReadZone
#598 [09:27] <MatheusMaxiGAmer> Sorry very much ReadZead!
#599 [09:27] <ReadZead200> it's fine
#600 [09:27] <MatheusMaxiGAmer> I´ll try again later.
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#604 [09:29] <ReadZead200> hi can anyone help me with my error?
#605 [09:30] <ReadZead200> please
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#608 [09:40] <Bard> Hi I need help with some problems I get due to the 1.9 update
#609 [09:41] <ReadZead200> @Bard so far there is no one that help us, I've been here for a while and still waiting for an answer
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#611 [09:42] <ReadZead200> can anyone help me with my error?
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#627 [10:06] <MatheusMaxiGAmer> this MIneCraftHlep is very poor. Does not help those which need help.
#628 [10:06] <MatheusMaxiGAmer> Iput a question some time ago and quit as nobody answered. Now I connect again and cannot see if anybody responded to my help request.
#629 [10:07] <MatheusMaxiGAmer> It seems that I´m just wasting my time here.
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#636 [10:16] <Bard_> Why do I get EXTREMELY low frames even on the main menu? (Happens when: running any version of minecraft later than 1.8.9, using any texture packs, playing without optifine)
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#642 [10:24] <Cassyatehim> Just installed Minecraft for my daughter and when I hit play get the "pixel Format Not accelerate..." error, runnign Windows 10. Try to follow instructions to fix but not getting anywhere as appears I have latest drivers per Intel Driver update utility.
#643 [10:24] <Cassyatehim> Just installed Minecraft for my daughter and when I hit play get the "pixel Format Not accelerate..." error, runnign Windows 10. Try to follow instructions to fix but not getting anywhere as appears I have latest drivers per Intel Driver update utility.
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#646 [10:25] <EnderGamerHD> Hablo Español
#647 [10:25] <EnderGamerHD> Alguien
#648 [10:25] <EnderGamerHD> Hola?
#649 [10:25] <EnderGamerHD> Adios
#650 [10:25] <EnderGamerHD> LOLOLOLOLOLOLOLOLOLOLOL
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#652 [10:26] <Cassyatehim> Some of the troubleshooting directions directed me to this site to ask for help here.
#653 [10:27] <Cassyatehim> Already have avaible a Ubunti Pastebin with my system info
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#655 [10:29] <Andrio> Cassyatehim, show me the link to your report
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#657 [10:30] <Cassyatehim> http://paste.ubuntu.com/21525285/
#658 [10:32] <Andrio> Cassyatehim, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#659 [10:33] * MESTRE_DOS_GAMER [MESTRE_DOS_GAMER@notlogged] has quit. (Ping timeout: 195 seconds)
#660 [10:33] <Cassyatehim> Just recently upgraded - no issue to downgrade - but are you sure?
#661 [10:33] <Andrio> Yes.
#662 [10:34] <Cassyatehim> Ok - I'll see what I can do - thanks!
#663 [10:35] <Cassyatehim> Of course you could have told me to lick my computer screen and I owudl ahve tried it, could you tell me "why" I need to downgrade - what is teh limitign factor you saw in my report?
#664 [10:35] <Andrio> ._.
#665 [10:35] <Andrio> Line 46: Card name: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
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#667 [10:35] <Andrio> The generic drivers from Windows Update don't support OpenGL, which Minecraft uses.
#668 [10:36] <Andrio> The Windows 10 edition might work, though.
#669 [10:36] <Cassyatehim> Thanks!
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#677 [11:10] <kevin_> w
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#684 [11:22] <Insec_FlashBoy> I did everything they asked me but it still doesnt work
#685 [11:23] <CubeTheThird> Insec_FlashBoy, what instructions did you follow?
#686 [11:24] <Insec_FlashBoy> My minecraft crashes the whole time
#687 [11:24] <CubeTheThird> Insec_FlashBoy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#688 [11:24] <Insec_FlashBoy> can we skype or something
#689 [11:24] <Insec_FlashBoy> like sharing the screen
#690 [11:24] <CubeTheThird> no
#691 [11:25] <Insec_FlashBoy> they say im out of memory
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#693 [11:26] <CubeTheThird> Insec_FlashBoy, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#695 [11:27] <Insec_FlashBoy> I think I did it
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#699 [11:28] <CubeTheThird> Insec_FlashBoy, give the link to your paste here
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#702 [11:28] <Insec_FlashBoy> http://paste.ubuntu.com/21532156/
#703 [11:28] <High_Shark> I'm getting "Internal Exception: io.netty.handler.codec.DecoderExeption:com.google.gson.JsonSyntaxException:com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2" as error when trying to join the server, how can I fix it?
#704 [11:30] <CubeTheThird> High_Shark, contact a server owner or admin about it
#705 [11:30] <Insec_FlashBoy> I FIXED IT
#706 [11:30] <Insec_FlashBoy> DONE
#707 [11:30] <Insec_FlashBoy> IM GOD
#708 [11:30] <Insec_FlashBoy> BYE
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#710 [11:31] <High_Shark> Okay, thanks Cube
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#712 [11:32] <LLUCCAS> I can't run Minecraft, here is the link of ubuntu: http://paste.ubuntu.com/21532537/
#713 [11:33] <CubeTheThird> LLUCCAS, one moment
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#716 [11:34] <CubeTheThird> lucina, delete your minecraft launcher and install the newer (.msi) one from https://minecraft.net/download
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#719 [11:36] <Amy> I Have A problem with minecraft when i made an account
#720 [11:36] <CubeTheThird> Amy, what problem?
#721 [11:36] <Chromaryu> CubeTheThird, You pinged my ZNC. apperntry,
#722 [11:36] <Amy> so when i made an account, i didnt get a password so i canot change my skin
#723 [11:36] <Chromaryu> :P
#724 [11:36] <CubeTheThird> O.o
#725 [11:37] <CubeTheThird> Amy, wait, do you mean a mojang.com account?
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#727 [11:37] <LLUCCAS> and what's up with my problem Cube?
#728 [11:37] <Amy> No i mean i minecraft account
#729 [11:37] <CubeTheThird> ah crap wrong person
#730 [11:38] <CubeTheThird> LLUCCAS, delete your game launcher and install the newer (.msi) one from https://minecraft.net/download
#731 [11:38] <CubeTheThird> Amy, where did you make the account?
#732 [11:38] <Amy> Mojang.com
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#734 [11:38] <CubeTheThird> Amy, and what do you mean by "didn't get a password"? did you try resetting it?
#735 [11:38] <LLUCCAS> Okay, thanks Cube
#736 [11:39] <Amy> It didnt tell me to create a password and i tried resetting my password but it didnt work, it just said incorrect password
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#738 [11:40] <CubeTheThird> Amy, are you sure you registered the account then?
#739 [11:40] <CubeTheThird> Amy, did you get the reset email?
#740 [11:41] <Amy> Yeah because i can PLAY minecraft but i cannot change my Skin ans No i didnt get a reset email
#741 [11:41] <CubeTheThird> Amy, you'll have to contact Mojang about that then
#742 [11:41] <CubeTheThird> ??> Amy mojang/email
#743 [11:41] <Absol> Amy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#744 [11:41] <Absol> Amy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#745 [11:41] <manjot> i dont know what do to after i pasted my text
#746 [11:41] <CubeTheThird> manjot, give the link here?
#747 [11:42] <Amy> Thx Absol
#748 [11:42] <manjot> ok paste.abuntu.com/21532758/
#749 [11:43] <CubeTheThird> manjot, one moment
#750 [11:43] <manjot> ok
#751 [11:43] <CubeTheThird> manjot, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#753 [11:44] <manjot> ok
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#759 [11:50] <manjot> um cube
#760 [11:51] <manjot> im back i downloaded your thing
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#762 [11:51] <manjot> and then i restarted my computer
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#764 [11:52] <CubeTheThird> manjot, try playing again
#765 [11:52] <manjot> ok
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#768 [11:54] <manjot> its working thx so much cube
#769 [11:54] <CubeTheThird> awesome!
#770 [11:54] <manjot> bye
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#780 [12:10] <jibarraran> Hi, I tied to run Minecraft on Windows 8.1 and I get a message to update my graphics drivers. I do so on Intel and everything seems to be OK. Here I share the dxdiag file
#781 [12:10] <jibarraran> http://paste.ubuntu.com/21535929/
#782 [12:10] <jibarraran> Thank you
#783 [12:10] <CubeTheThird> jibarraran, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#785 [12:11] <EllenJosh18> Hi. I cannot get my minecraft to work, it's something to do with my storage, I have updated my java, and have done everything you told me, but it still won't work, help please.
#786 [12:12] <jibarraran> OK, noted, thank you!
#787 [12:12] <EllenJosh18> Can you help me please?
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#789 [12:12] <EllenJosh18> ANYONE GOING TO HELP ME?
#790 [12:12] <EllenJosh18> @jasmine
#791 [12:12] <EllenJosh18> @absol
#792 [12:12] <EllenJosh18> waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
#793 [12:12] <EllenJosh18> CMON
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#795 [12:13] <CubeTheThird> wow.. here for a whole minute
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#802 [12:27] <lion_> hello im using my desktop but its old and minecraft does not work
#803 [12:27] <lion_> it keeps giving me a crash report
#804 [12:27] <mattym> ??> lion_ launcher/crash-log
#805 [12:27] <Absol> lion_: We need to see your crash log, which appears after a crash.
#806 [12:27] <Absol> lion_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#807 [12:29] <lion_> its raking its time loading
#808 [12:30] <lion_> taking*
#809 [12:31] <lion_> http://paste.ubuntu.com/21538489/
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#812 [12:34] <MCDonalsds> aaaaaaaaaaaaaaaaaaaaaaaaaaaćž
#813 [12:34] <MCDonalsds> DO NOT JUST SAY "I NEED HELP".
#814 [12:34] <Oberfail> I have transparent lines between some items, i use only the default texturepack. How can i remove the transparent lines ?
#815 [12:34] <MCDonalsds> neradi mi mc
#816 [12:35] <MCDonalsds> kresa se non stop
#817 [12:35] <MCDonalsds> cresh riport
#818 [12:35] <MCDonalsds> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#819 [12:35] <MCDonalsds> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#820 [12:35] <Oberfail> MCDonalsds can you please write in english ? maybe i can help you.
#821 [12:36] <Oberfail> I have transparent lines between some items. How can i remove the transparent lines ?
#822 [12:37] <lion_> I'm not sure if you guys got the link
#823 [12:38] <Oberfail> what for a link ?
#824 [12:39] <lion_> one of the helpers told me told copy and paste my crash report and share it here
#825 [12:41] <Oberfail> It could be, that the helper is afk or search in your crash report what could be wrong.
#826 [12:42] <lion_> yeah I think so. last time they were very helpful. Its all about waiting since I have no idea what do do
#827 [12:42] <Oberfail> Maybe i could help you (i am not a helper) tell me whats your problem an i can help maybe
#828 [12:43] <lion_> the game just crashes when I click PLAY
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#830 [12:44] <Oberfail> can you send me the link to the crash report ?
#831 [12:44] <lion_> umm i think I'll wait
#832 [12:44] <Oberfail> okey :/
#833 [12:45] <lion_> what do you need help with?
#834 [12:45] <Oberfail> I have transparent lines between items, i can send you a link to some screens
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#836 [12:46] <lion_> have you tried to change the graphics
#837 [12:46] <pierre> fuiklçqag
#838 [12:47] <Oberfail> yes
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#840 [12:48] <lion_> oh that's all I can think of
#841 [12:48] <Oberfail> http://prnt.sc/bziqil <- here you can see what my problem is, whit each minecraft version i have this problem
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#843 [12:52] <Oberfail> lion do you have installed java ?
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#845 [12:54] <lion_> yes
#846 [12:55] <Oberfail> and do you have installed your graphic card driver ? (sry for my bad english .-. )
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#851 [13:01] <patricio> hi i need you
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#853 [13:10] <lion_> hello? is anyone here
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#855 [13:14] <bgsteiner> ?? ask
#856 [13:14] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#857 [13:14] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#859 [13:15] <user1> Hello, I'm having issues migrating my minecraft account to a mojang account. I put in my username correctly as far as I can tell, but am not sure about my password or uswername
#860 [13:15] <StephenPlayz> um.. Hello
#861 [13:15] <user1> Username*
#862 [13:15] <StephenPlayz> Can some body tell me how to get Intel for my minecraft
#863 [13:15] <StephenPlayz> Cause my minecraft needs Intel
#864 [13:15] <StephenPlayz> Somebody there?
#865 [13:15] <user1> I was wondering if there was a different means of transfering
#866 [13:16] <bgsteiner> ??> user1 https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#867 [13:16] <bgsteiner> ??> user1 account/forgot-login
#868 [13:16] <Absol> user1: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#869 [13:16] <Absol> user1: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#870 [13:16] <StephenPlayz> Absol
#871 [13:16] <StephenPlayz> can you
#872 [13:16] <user1> I also, am not aware of my transaction ID
#873 [13:16] <StephenPlayz> teach me how to download Intel for my minecraft
#874 [13:16] <bgsteiner> ??> StephenPlayz bot
#875 [13:16] <user1> I purchased the game about 5 years ago
#876 [13:16] <Absol> StephenPlayz: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#877 [13:17] <StephenPlayz> bgsteiner
#878 [13:17] <bgsteiner> user1 if you forgot your login info all you can do is find it or contact mojang we cannot help you
#879 [13:17] <StephenPlayz> do you have any idea how to get Intel for minecraft
#880 [13:17] <user1> Okay then.
#881 [13:17] <StephenPlayz> I will send you my dxdiag
#882 [13:17] <bgsteiner> ??> user1 account/trans-id
#883 [13:17] <user1> Thank you very much
#884 [13:17] <Absol> user1: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#885 [13:18] <StephenPlayz> bgsteiner help me please
#886 [13:18] <StephenPlayz> I need some Intel
#887 [13:18] <bgsteiner> StephenPlayz: i dont understand your request do you mean update your graphics driver
#888 [13:18] * FlyOnTheWall [FlyOnTheWall@notlogged] has quit. (Ping timeout: 202 seconds)
#889 [13:19] <lion_> hi could i get help getting minecraft to run?
#890 [13:19] <StephenPlayz> wait
#891 [13:19] <bgsteiner> ??> lion_ ask
#892 [13:19] <Absol> lion_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#893 [13:19] <Absol> lion_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#896 [13:19] <lion_> everytime i click PLAY the game just crashes
#897 [13:20] * Nickname [Nickname@notlogged] has joined #minecrafthelp
#898 [13:20] <Nickname> help
#899 [13:20] * cesar [cesar@notlogged] has joined #minecrafthelp
#900 [13:20] <StephenPlayz> http://paste.ubuntu.com/21543528/
#901 [13:20] <StephenPlayz> look
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#903 [13:21] <StephenPlayz> bgsteiner
#904 [13:21] <NoNoNoah> hmm
#905 [13:21] <StephenPlayz> -bgsteiner look
#906 [13:21] <Nickname> i cant run minecraft it says i need a graphic drive
#907 [13:21] <bgsteiner> ??> lion_ launcher/crash-log
#908 [13:21] * NoNoNoah [NoNoNoah@notlogged] has quit. (Client Quit)
#909 [13:21] <Absol> lion_: We need to see your crash log, which appears after a crash.
#910 [13:21] <Absol> lion_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#911 [13:21] <StephenPlayz> bgsteiner
#912 [13:21] <Nickname> http://paste.ubuntu.com/21543170/
#913 [13:21] <StephenPlayz> look at my dxdiag please
#914 [13:21] <StephenPlayz> http://paste.ubuntu.com/21543528/
#915 [13:22] <lion_> <bgsteiner> http://paste.ubuntu.com/21538489/
#916 [13:22] <bgsteiner> StephenPlayz: the latest drivers for your graphics card can be found at http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#917 [13:22] <Nickname> ---- Minecraft Crash Report ---- // There are four lights! Time: 7/30/16 7:18 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#918 [13:23] <StephenPlayz> but
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#920 [13:23] <StephenPlayz> when I go minecraft I got lagged so much
#921 [13:23] <StephenPlayz> how can I fix that>
#922 [13:23] <StephenPlayz> ???
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#924 [13:23] <bgsteiner> Nickname: please post a full copy of the dx diag output not just teh top section
#925 [13:23] <lion_> did you get the link?
#926 [13:24] <lion_> http://paste.ubuntu.com/21538489/
#927 [13:24] <StephenPlayz> bgsteiner how to fix lag in minecraft
#928 [13:24] <Nickname> im confused
#929 [13:24] <StephenPlayz> I download the amd
#930 [13:25] <StephenPlayz> then when I open minecraft it lagged so much
#931 [13:25] <bgsteiner> StephenPlayz: try lowering the graphics setting for your game under options and see if that improves your gameplay
#932 [13:26] <StephenPlayz> how?
#933 [13:26] <bgsteiner> ??> Nickname launcher/crash-log
#934 [13:26] <Absol> Nickname: We need to see your crash log, which appears after a crash.
#935 [13:26] <Absol> Nickname: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#936 [13:26] <bgsteiner> ??> StephenPlayz foobar/improve-fps
#937 [13:27] <Absol> StephenPlayz: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#938 [13:27] <StephenPlayz> where will I do that
#939 [13:27] <StephenPlayz> in minecraft or in options?
#940 [13:27] <bgsteiner> all settings are under options > graphics settings
#941 [13:27] <bgsteiner> in the game
#942 [13:27] <StephenPlayz> how
#943 [13:27] <StephenPlayz> ok example I am in minecraft
#944 [13:27] <Nickname> http://paste.ubuntu.com/21543170/
#945 [13:27] <StephenPlayz> I will go video settings
#946 [13:28] <StephenPlayz> and when I go video settings what will I do?
#947 [13:28] <bgsteiner> StephenPlayz: launch your game and before you open a world go to options then video settings
#948 [13:28] <Nickname> http://paste.ubuntu.com/21543170/ that it?
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#950 [13:28] <StephenPlayz> after video setting what will I do?
#951 [13:28] <bgsteiner> ??> Nickname win/dxdiag
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#953 [13:28] <Absol> Nickname: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#954 [13:29] <bgsteiner> Nickname: please provice a full copy not just the beginning
#955 [13:29] <StephenPlayz> bgsteiner after I go video settings what will I do?
#956 [13:29] <bgsteiner> StephenPlayz: you should see many of those settings that absol gave you in that menu
#957 [13:30] <StephenPlayz> its dxdiag
#958 [13:30] <StephenPlayz> sorry if i did something
#959 [13:30] <StephenPlayz> but please help me
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#961 [13:31] <bgsteiner> StephenPlayz: I told you what settings to change to improve your fps
#962 [13:31] <StephenPlayz> I wanna play now but I can't because of those lags
#963 [13:31] <StephenPlayz> what settings?
#964 [13:31] <bgsteiner> ??> StephenPlayz foobar/improve-fps
#965 [13:31] <Absol> StephenPlayz: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#966 [13:32] <StephenPlayz> what is toggle?
#967 [13:32] <bgsteiner> lion_: can you provide a copy of the file mentioned in your crash report
#968 [13:32] <bgsteiner> paste its contents to http://paste.ubuntu.com
#969 [13:32] <Nickname> i did it http://paste.ubuntu.com/21544661/
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#973 [13:33] <StephenPlayz> what is toggle VBOs?
#974 [13:33] <StephenPlayz> bgsteiner what is Toggle VBOs
#975 [13:34] <bgsteiner> it is telling you to toggle VBOs in the games videos settings
#976 [13:34] <bgsteiner> there is a setting called VBOs
#977 [13:34] <StephenPlayz> like on it?
#978 [13:34] <StephenPlayz> or off it
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#980 [13:35] <Nickname> bgsteiner heres my dxdiag http://paste.ubuntu.com/21544661/
#981 [13:36] <bgsteiner> Nickname: there are no drivers for your computers graphics on windows 10 you will need to downgrade in order to play
#982 [13:36] <bgsteiner> ??> Nickname win/downgrade
#983 [13:36] <Absol> Nickname: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#984 [13:36] <bgsteiner> StephenPlayz: try turning them off
#985 [13:37] <StephenPlayz> ok
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#988 [13:38] <Oberfail> I have transparent lines between some items, i use only the default texturepack. How can i remove the transparent lines ?
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#993 [13:48] <jumbo06> Hi i have had an account for over a year and now i try to log into my account and it is the demo version of the game.
#994 [13:48] * Carlin_Plays [Carlin_Plays@notlogged] has joined #minecrafthelp
#995 [13:48] <jumbo06> It seems like the account isnt linked with the game anymore
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#999 [13:54] <Juliioxx626> hola?
#1000 [13:55] <Juliioxx626> necesito saber porque no me abre el minecraft
#1001 [13:55] <Juliioxx626> dice que hay un error de video
#1002 [13:55] <Juliioxx626> y nose como arregalrlo
#1003 [13:55] <Juliioxx626> arreglarlo
#1004 [13:56] <Juliioxx626> holaaaaaaa
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#1006 [13:59] <Oberfail> I have transparent lines between some items, i use only the default texturepack. How can i remove the transparent lines ?
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#1021 [14:30] <higor> oi
#1022 [14:30] <higor> \gamemod 1
#1023 [14:31] <higor> minicraft
#1024 [14:32] <Oberfail> is any helper/senior helper here ?
#1025 [14:35] <Extreme> Oberfail: Do you have a screenshot?
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#1029 [14:43] <TCBajarias> I can't seem to play minecraft because it says i need to update my graphics driver and i dont understand
#1030 [14:44] * ChubbyBuddy123 [ChubbyBuddy123@notlogged] has joined #minecrafthelp
#1031 [14:44] <bgsteiner> ??> TCBajarias win/dxdiag
#1032 [14:44] <Absol> TCBajarias: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1033 [14:44] <ChubbyBuddy123> my minecraft PC account now only says i can play the demo but i have bought the game and have been playing it for over a year
#1034 [14:45] <Oberfail> yes of course i have http://prnt.sc/bziqil
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#1036 [14:45] <Oberfail> with a bow but not zoomed in: http://prnt.sc/bziqu1
#1037 [14:45] <TCBajarias> I have already done that , sorry here's the link of my dxdiag http://paste.ubuntu.com/21551814/
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#1039 [14:46] <bgsteiner> ChubbyBuddy123: when you logon to https://account.mojang.com do you see minecraft listed under my games
#1040 [14:48] * ChubbyBuddy123 [ChubbyBuddy123@notlogged] has quit. (Ping timeout: 195 seconds)
#1041 [14:48] <bgsteiner> TCBajarias: unfortunately there are no updated drivers for windows 10 for your graphics chipset you will need to downgrade from windows 10
#1042 [14:49] <bgsteiner> ??> TCBajarias win/downgrade
#1043 [14:49] <Absol> TCBajarias: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1044 [14:49] <TCBajarias> oh ok thank you
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#1046 [14:54] <Oberfail> Extreme ?
#1047 [14:55] * tia [tia@notlogged] has joined #minecrafthelp
#1048 [14:55] <Extreme> Oberfail: Do you have VBOs on in settings? Try disabling it.
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#1050 [14:57] <tia> I am having trouble updating to 0.15.4
#1051 [14:57] <guram> i tried to merge my old minecraft account to a new mojang account but it says that my credentials are incorrect and when i try to log in to the regular launcher it only allows me to play the demo version
#1052 [14:58] <guram> i checked my account and it says that i have purchased the game on november 13, 2011
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#1054 [14:59] <Oberfail> okey i'll try
#1055 [15:00] <Oberfail> there are still invisible lines
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#1057 [15:01] <tia> well in my minecraft it will update the bigger updates like 0.14.0 or 0.15.0 but it won't me update the smaller updates like 0.15.4 the update button won't even show up
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#1065 [15:05] <Snakka> What is the most efficient way to make a hostile mob farm?
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#1068 [15:10] * MisterH [MisterH@notlogged] has joined #minecrafthelp
#1069 [15:10] <MisterH> my e-mail has been stolen and i want to change my e mail pls help me
#1070 [15:10] <Oberfail> WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues)
#1071 [15:10] <Oberfail> If you require support for account issues, visit the Mojang Support website.
#1072 [15:11] <Oberfail> https://help.mojang.com
#1073 [15:12] <Extreme> ??> Oberfail win/dxdiag
#1074 [15:12] <Absol> Oberfail: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1075 [15:12] <MisterH> i can log in mojang account but i cant log in to Gmail account so i cant change my email pls help me
#1076 [15:13] <Oberfail> http://paste.ubuntu.com/21555197/
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#1078 [15:14] <Oberfail> MisterH then go to gmail and say your email account has ben stolen
#1079 [15:15] <Extreme> Oberfail: Try installing this driver update: http://www.nvidia.com/Download/driverResults.aspx/105037/en-us
#1080 [15:15] <MisterH> i said noone help me :( and i open a new gmail
#1081 [15:15] <Extreme> ??> MisterH mojang/email
#1082 [15:15] <Absol> MisterH: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1083 [15:15] <Absol> MisterH: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1084 [15:15] <Extreme> MisterH: As you were told, we don't do account support here.
#1085 [15:15] <Oberfail> is downloading
#1086 [15:16] <MisterH> #minecrafthelp <--- u guys dont use it pls
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#1095 [15:20] <Brandon_> Hi I purchased Minecraft a long time ago and when i tried to migrate my account recently it said my account had already been migrated but i can only play the demo. What should i do?
#1096 [15:20] <Oberfail> drivers are installed @Extreme
#1097 [15:20] <Oberfail> WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website.
#1098 [15:20] <Brandon_> ok
#1099 [15:20] <Oberfail> https://help.mojang.com
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#1102 [15:22] <Oberfail> Extreme should i restart my pc ? because the invisible lines are after installing the new gpu drivers still there
#1103 [15:22] <Extreme> Oberfail: Yes.
#1104 [15:22] <Oberfail> restarting
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#1106 [15:23] * Oberfail_ [Oberfail_@notlogged] has joined #minecrafthelp
#1107 [15:23] <Oberfail_> I'm back
#1108 [15:24] <quack123456> Hi I get 80 fps in 1.8.9 but only 1 or fps in 1.9 or 1.10 does anyone know a fix?
#1109 [15:24] <Oberfail_> quack you can use optifine maybe it will help
#1110 [15:24] <quack123456> i did and it didnt help
#1111 [15:25] <Oberfail_> do you have windows ?
#1112 [15:25] <quack123456> yeah
#1113 [15:25] <Oberfail_> press Windows key and "R", type %appdata% and open .minecraft
#1114 [15:25] <Oberfail_> and search for "settings"
#1115 [15:25] <quack123456> yeah
#1116 [15:25] <Oberfail_> open it
#1117 [15:26] <quack123456> yeah i did
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#1119 [15:26] <Oberfail_> i am still here :D
#1120 [15:26] <quack123456> oh :D
#1121 [15:26] <quack123456> after that?
#1122 [15:26] <Oberfail_> copy all whats inside
#1123 [15:27] <Oberfail_> and wait, i search where you can paste ist (not it this chat!!)
#1124 [15:27] <quack123456> what?
#1125 [15:27] <Oberfail_> and copy it to http://textuploader.com and send me the link
#1126 [15:28] <quack123456> copy the folder?
#1127 [15:28] <quack123456> oh wait shh
#1128 [15:28] <quack123456> didnt see the setting part
#1129 [15:28] <Oberfail_> .-.
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#1131 [15:29] <Oberfail_> Extreme ? these strange invisible lines aren't gone
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#1134 [15:30] <quack123456> i have no settings
#1135 [15:30] <quack123456> only metro
#1136 [15:30] <quack123456> which is a mod
#1137 [15:30] <quack123456> do you mean options?
#1138 [15:30] <Oberfail_> yeah options sry
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#1140 [15:31] <quack123456> http://textuploader.com/5e2ve
#1141 [15:31] <luiz> multiplayer
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#1145 [15:32] <quack123456> did u get it?
#1146 [15:33] <Oberfail_> yes
#1147 [15:33] <Oberfail_> but i dont see any problems, but i am not a helper i just wait for help too
#1148 [15:33] <quack123456> yeah
#1149 [15:34] <quack123456> hopefully someone comes on
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#1151 [15:34] <Oberfail_> maybe you should reinstall minecraft, but don't listen to me, i am just a random unkown person you dont have to do it
#1152 [15:35] <Oberfail_> Extreme are you here ?
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#1154 [15:36] <quack123456> i might as well try
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#1156 [15:36] <Oberfail_> but copy your .minecraft folder befor you reinstall to your desktop if it does not help
#1157 [15:38] <quack123456> yeah
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#1164 [15:42] <Guest95803> Does anybody here could help me with some resource pack .json stuff?
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#1166 [15:43] <Destiny> Why is there a mob spawning option but I cannot turn it off. I need to turn it off in creative mode and also I have a Xbox one
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#1169 [15:44] <Oberfail_> do you mean you want to turn off spawning mobs on your xbox one ?
#1170 [15:44] <Frezoben> i have a question
#1171 [15:44] <Destiny> Yes I want to turn it off
#1172 [15:45] <Oberfail_> Frezoben what is your question ?
#1173 [15:45] <Frezoben> My minecraft wont launch. it says Pixel Format Not Accelerated
#1174 [15:45] <Frezoben> what do i do
#1175 [15:45] <Oberfail_> Then sry Destiny i cant help you with Minecraft at xbox 1 problems
#1176 [15:46] <Oberfail_> Frozoben: http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1177 [15:46] <Destiny> Is there no way to turn it off?
#1178 [15:46] <Frezoben> ive tried that and it doesnt work
#1179 [15:46] <Oberfail_> I dont know Destiny, i dont play Minecraft on a xbox one
#1180 [15:47] <Oberfail_> what fore a gpu do you habe Frezoben ?
#1181 [15:47] <Oberfail_> gpu = graphic card
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#1185 [15:50] <Frezoben> the processer is a intel core 2 duo E7500 2.93Ghx
#1186 [15:50] <C2N14> Could anyone here help me with .json files in resource pack or is it the wrong page to ask?
#1187 [15:50] <Oberfail_> it is the wrong page to ask, sry
#1188 [15:50] <C2N14> Ok :(
#1189 [15:50] <Oberfail_> but wait
#1190 [15:51] <Oberfail_> why do you want to change the .json file in your resource pack?
#1191 [15:51] <C2N14> I'm using some models but I can't get them to work properly?
#1192 [15:52] <C2N14> Do you know anywhere I can get a quick help?
#1193 [15:52] <Oberfail_> no sry :/
#1194 [15:52] <Oberfail_> do you createt the resource pack or did you downloaded it ?
#1195 [15:54] <C2N14> I created it
#1196 [15:54] <Oberfail_> maybe you can google your problem
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#1198 [15:54] <C2N14> I'll just try on the minecraft forums thanks anyway
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#1201 [15:55] <Oberfail_> is some one her, who can help me .-. ?
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#1204 [15:57] <henri> help
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#1207 [16:00] <Oberfail_> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1208 [16:01] <Oberfail_> so whats your problem henri ?
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#1210 [16:04] <Oberfail_> is some one here who can help me with graphic problems?
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#1216 [16:15] <SteirerFreakHD> Can you help my ?
#1217 [16:16] <Oberfail_> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1218 [16:16] <Oberfail_> so and now, whats your problem ?
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#1225 [16:20] <Sage_> http://paste.ubuntu.com/21562144/
#1226 [16:21] <Oberfail_> Sage_ whats your problem ?
#1227 [16:21] <Sage_> it crashes and says i need to update drivers and which i dont know how
#1228 [16:22] <Sage_> i installed windows 10 which was dumb in the first place and this has been happening
#1229 [16:22] <Oberfail_> okey, do you know what for a graphic card you have ?
#1230 [16:23] <Sage_> what do you mean
#1231 [16:23] <Oberfail_> i want to know, if you know what for a graphic card you do have
#1232 [16:23] <Sage_> what for a graphic card?
#1233 [16:23] <Oberfail_> but i know it now, you need to install your graphic cards driver (link will follow)
#1234 [16:24] <Sage_> ok
#1235 [16:24] <Oberfail_> Chip type: NVIDIA DAC type: NVIDIA Corporation looks like a gpu from nvidia
#1236 [16:24] <Sage_> yes
#1237 [16:24] <Oberfail_> http://www.nvidia.de/download/driverResults.aspx/105118/de
#1238 [16:24] <Oberfail_> you habe to install these drivers and restart your pc, then it should work, if not come back here again
#1239 [16:25] <Sage_> ok thank you
#1240 [16:25] <Stevil21> Looking for some driver help - http://paste.ubuntu.com/21561966/
#1241 [16:26] <Stevil21> I thought I installed all the updates, but still getting the Pixel Format Not Accelerated Error
#1242 [16:26] <Oberfail_> wait i will send link
#1243 [16:26] <Stevil21> II know it's a user error on my end, but can't find the resolution, so definitely appreciate the help!
#1244 [16:27] <Oberfail_> https://downloadcenter.intel.com/de/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1245 [16:27] <Oberfail_> i hope this will help but i am not sure
#1246 [16:28] <Stevil21> Okay thanks!
#1247 [16:28] <Oberfail_> and you dont have to listen to me, i am not a helper / senior helper i am just a person wating for support and help other because no one is here
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#1249 [16:31] <Oberfail_> whats your problem KittyRawr ?
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#1252 [16:34] <Sage_> oberfail_ it says it isnt compatable with this version of windows
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#1256 [16:35] <Oberfail_> http://www.nvidia.de/download/driverResults.aspx/105136/de then try the 64 bit version
#1257 [16:35] <Sage_> ok thanks
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#1261 [16:38] <Oberfail_> if any one have problems just tell me, i will try to help
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#1266 [16:41] <Oberfail_> KittyRawr do you need help ?
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#1269 [16:45] <KittyRawr> Hello
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#1273 [16:47] <KittyRawr> Hello i was wondering if someone could help me update my graphic drivers, I followed the instructions and had me chose a support and I clicked on this one, it also told me to give the link I copied
#1274 [16:48] <Oberfail_> do you know what fore a graphic card you do have ?
#1275 [16:48] <KittyRawr> nope
#1276 [16:49] <Oberfail_> do you have windows ?
#1277 [16:49] <KittyRawr> yes
#1278 [16:49] <Oberfail_> go with your mouse down and then left
#1279 [16:49] <Oberfail_> (to the windows symbol)
#1280 [16:50] <KittyRawr> Alright
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#1282 [16:50] <Oberfail_> klick with your right mouse key , by the way sorry for my bad english, english is my 2nd langue
#1283 [16:50] <KittyRawr> its fine
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#1285 [16:51] <Oberfail_> do you see something like "system control" or somting like this ?
#1286 [16:51] <KittyRawr> no
#1287 [16:52] <Oberfail_> do you have windows 8/10 or older windows ?
#1288 [16:52] <KittyRawr> my dad thinks 7 or 8
#1289 [16:52] <KittyRawr> i dont have a clue
#1290 [16:53] <Oberfail_> then click with the left key on the windows symbol
#1291 [16:53] <KittyRawr> alright
#1292 [16:53] <Oberfail_> and search for something like system control
#1293 [16:53] <KittyRawr> done
#1294 [16:53] <Oberfail_> klick on it
#1295 [16:54] <KittyRawr> I did
#1296 [16:54] <KittyRawr> I clicked the first on
#1297 [16:54] <Oberfail_> did something opened ?
#1298 [16:54] <KittyRawr> yes it opened a new tab
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#1300 [16:55] <Oberfail_> look in the new tab for category (somwhere upper right)
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#1302 [16:56] <Oberfail_> and then choose small or large symbols
#1303 [16:56] <KittyRawr> I dont think I opened the right one
#1304 [16:56] <Sage_> ok i got it to work
#1305 [16:56] <Sage_> thanks
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#1307 [16:57] <Oberfail_> KittyRawr wait i have to google it ,-,
#1308 [16:57] <KittyRawr> Okay
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#1310 [16:59] <Oberfail_> press the windows key on your keyboard and the key "R"
#1311 [17:00] <Oberfail_> and type "dxdiag" without "
#1312 [17:00] <KittyRawr> ive done all that already
#1313 [17:01] <KittyRawr> it lead me to pick a support resource and i picked this one
#1314 [17:01] <Oberfail_> then post it to paste.ubuntu.com
#1315 [17:01] <Oberfail_> and send me a link
#1316 [17:01] <KittyRawr> on pm?
#1317 [17:01] <Oberfail_> then i can see what for graphic drivers you do need
#1318 [17:02] <Oberfail_> i am sorry, but i dont know what you mean with "pm"
#1319 [17:03] <KittyRawr> private messing if you click on there name on the side you can click pm and talk and no one can see besides us
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#1321 [17:03] <KittyRawr> messaging*
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#1324 [17:04] <mansoorsaee88> minecraft has been crashed and i dont know how to solve this problem
#1325 [17:04] <Oberfail_> ok :D
#1326 [17:04] <Oberfail_> mansoorsaee88 can you send me the error file and discribe how your minecraft does crash ?
#1327 [17:04] <mansoorsaee88> how can i solve the problem
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#1329 [17:05] <Oberfail_> does it crash always ?
#1330 [17:05] <Oberfail_> does it crash always ?
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#1332 [17:06] <mansoorsaee88> yes i can't play
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#1335 [17:08] <mansoorsaee88> how can i send you the error file
#1336 [17:08] <Oberfail_> can you send me the crash report ?
#1337 [17:08] <Oberfail_> http://paste.ubuntu.com paste it here
#1338 [17:08] <O_DarkMoon_O> hello,im having problems hosting a server,as of the server program is running but it has the server properties loop glitch...
#1339 [17:08] <Endergame0> i'm have probles to play the minecraft, when i enter the game they send me to a page to solve the problem with the dxdiag, but it isn't work anda i don't know what to do
#1340 [17:09] <O_DarkMoon_O> aka its just spamming "generating server properties file" and other things...
#1341 [17:09] <O_DarkMoon_O> so....
#1342 [17:09] <O_DarkMoon_O> any help?
#1343 [17:10] <mansoorsaee88> i send the error file for you Oberfail
#1344 [17:10] <O_DarkMoon_O> this is for minecraft 1.10.2
#1345 [17:10] <O_DarkMoon_O> pc
#1346 [17:10] <mansoorsaee88> laptop
#1347 [17:10] <mansoorsaee88> laptop
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#1349 [17:10] <O_DarkMoon_O> yeah... im using a laptop
#1350 [17:11] <O_DarkMoon_O> i have a problem with the server file looping "creating new properties file" and a few other lines
#1351 [17:11] <O_DarkMoon_O> but not doing anything...
#1352 [17:11] <Oberfail_> O_DarkMoon_O this is just a help chat for minecraft and not minecraft servers
#1353 [17:12] <O_DarkMoon_O> minecraft does include its servers...
#1354 [17:12] <Oberfail_> mansoorsaee88 i dont see any link from the error file
#1355 [17:12] <O_DarkMoon_O> im trying to create a server... but its having issues generating a properties file...
#1356 [17:12] <Oberfail_> O_DarkMoon_O then i cant help you, you have to google your problem
#1357 [17:13] <O_DarkMoon_O> your oblivious... listen to me....
#1358 [17:13] <O_DarkMoon_O> i have not found ANY HELP with this what so ever....
#1359 [17:13] <Oberfail_> because ne verified helper is here and i just try to help because i dont have anything better to do and wait until someone can halp me
#1360 [17:13] <O_DarkMoon_O> and im having an issue with minecraft
#1361 [17:13] <O_DarkMoon_O> this chat is for minecraft help...
#1362 [17:14] <mansoorsaee88> i paste it
#1363 [17:14] <O_DarkMoon_O> so help me and stop being annoying...
#1364 [17:14] <O_DarkMoon_O> . . .
#1365 [17:14] <Oberfail_> O_DarkMoon_O i will not help you
#1366 [17:14] <bgsteiner> O_DarkMoon_O: we do not offixially support servers on #minecrafthelp if someone is available and willing to help they will we are all volunteers here
#1367 [17:14] <Oberfail_> because i dont know how to help you
#1368 [17:14] <O_DarkMoon_O> yes you do
#1369 [17:14] <O_DarkMoon_O> you help with minecraft
#1370 [17:14] <Oberfail_> yes we help with minecraft
#1371 [17:14] <O_DarkMoon_O> minecraft includes its servers
#1372 [17:15] <Oberfail_> but it does NOT includes server
#1373 [17:15] <O_DarkMoon_O> it does...
#1374 [17:15] <Oberfail_> mansoorsaee88 then send me the link to it
#1375 [17:15] <Oberfail_> NO IT DOES NOT...
#1376 [17:15] <O_DarkMoon_O> minecraft DOES include its servers...
#1377 [17:15] <Oberfail_> nope
#1378 [17:15] <bgsteiner> O_DarkMoon_O: its not the general polocy of us volunteers to help with minecraft servers
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#1382 [17:15] <bgsteiner> If someone is avalable and willing to help they will you can only wait until then
#1383 [17:15] <O_DarkMoon_O> Oberfail_ and bgsteiner listen....
#1384 [17:16] <O_DarkMoon_O> minecraft includes its servers
#1385 [17:16] <Oberfail_> no it does not
#1386 [17:16] <mansoorsaee88> i dont understand you
#1387 [17:16] <O_DarkMoon_O> so LISTEN AND STOP BEING A BUNCH OF JERKS
#1388 [17:16] <bgsteiner> Oberfail_: please stop egging them on
#1389 [17:16] <O_DarkMoon_O> i need help,and this stupid place is for help....
#1390 [17:16] <O_DarkMoon_O> dont be idiotic...
#1391 [17:16] <Oberfail_> mansoorsaee88 you pasted your crash report on this website right ?
#1392 [17:17] <O_DarkMoon_O> if you have a brain,then help me
#1393 [17:17] <O_DarkMoon_O> the server wont work... its on a loop
#1394 [17:17] <mansoorsaee88> yes
#1395 [17:17] <mansoorsaee88> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 ---- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 7/31/16 1:49 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native
#1396 [17:17] <O_DarkMoon_O> generating properties file
#1397 [17:17] <Oberfail_> ... dont wirte it here
#1398 [17:17] <O_DarkMoon_O> thats what its doing
#1399 [17:17] <Oberfail_> http://paste.ubuntu.com paste it here
#1400 [17:17] <O_DarkMoon_O> repeating that...
#1401 [17:18] <mansoorsaee88> then
#1402 [17:18] <Oberfail_> press paste
#1403 [17:18] <Oberfail_> and send me the link
#1404 [17:18] <Oberfail_> and maybe i can help
#1405 [17:18] <mansoorsaee88> how can i send you the link
#1406 [17:19] <O_DarkMoon_O> well i suppose people are too IDIOTIC to listen to me
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#1408 [17:19] <Oberfail_> yey he is gone c:
#1409 [17:19] <mansoorsaee88> how can i send you the link
#1410 [17:19] <bgsteiner> you werent much help Oberfail_ if someone gets like that its just best to say you cant help and move on
#1411 [17:19] <Oberfail_> look at the top of your screen
#1412 [17:20] <bgsteiner> but i understand
#1413 [17:20] <Oberfail_> do you see paste.ubuntu.com ?
#1414 [17:20] <Oberfail_> click on it
#1415 [17:20] <bgsteiner> ?? paste
#1416 [17:20] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1417 [17:20] <mansoorsaee88> aha
#1418 [17:21] <Oberfail_> bgsteiner are you a helper / senior helper ?
#1419 [17:21] <mansoorsaee88> http://paste.ubuntu.com/21567495/
#1420 [17:21] <bgsteiner> helper yes but i am on my way out
#1421 [17:22] <Oberfail_> mansoorsaee88 you need to install your graphic drivers
#1422 [17:22] <Oberfail_> follow these steps http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1423 [17:23] <Oberfail_> bgsteiner but can you maybe help me ? i have some graphic problems ingame when i play minecraft
#1424 [17:23] <Oberfail_> http://prnt.sc/bziqil it does look like this
#1425 [17:24] <Oberfail_> but its only when i hold the item in my hand, there are no bars between blocks
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#1427 [17:25] <mansoorsaee88> after i copy the URL and read on what i do
#1428 [17:25] <Oberfail_> press the windows key and R at the same time
#1429 [17:25] <Oberfail_> Type "dxdiag" in the Run window and press enter.
#1430 [17:26] <mansoorsaee88> then
#1431 [17:26] <Oberfail_> press safe all informations
#1432 [17:26] <Oberfail_> and copy it again to http://paste.ubuntu.com and send us the link
#1433 [17:26] <Oberfail_> then we can see what for graphic drivers you do need
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#1437 [17:28] <mansoorsaee88> http://paste.ubuntu.com/21569341/
#1438 [17:29] <mansoorsaee88> then
#1439 [17:30] <Oberfail_> wait i have to search
#1440 [17:32] <Oberfail_> it looks like there were no graphic drivers for windows 10 :/
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#1442 [17:33] <Oberfail_> https://downloadcenter.intel.com/download/18402 but try that
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#1444 [17:37] <polo> hi
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#1446 [17:38] <polo> I want to buy minecraft but the page say me that the infotmation is wrong but no
#1447 [17:38] <polo> not
#1448 [17:38] <polo> what i do?
#1449 [17:40] <Oberfail_> can you explain it better please ?
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#1454 [17:44] <audamix> how do i get a refund
#1455 [17:44] <Oberfail_> why ?
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#1457 [17:44] <Oberfail_> you cant get a refund
#1458 [17:44] <audamix> what
#1459 [17:44] <audamix> it says i can
#1460 [17:44] <Oberfail_> where ?
#1461 [17:44] <CubeTheThird> audamix, why do you want a refund?
#1462 [17:44] <audamix> n mojang support
#1463 [17:45] <audamix> becase i got it o the wrong account
#1464 [17:45] <audamix> on my bro's account
#1465 [17:45] <audamix> i need it on mine
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#1467 [17:45] <CubeTheThird> audamix, huh? Do you mean it's on the wrong email?
#1468 [17:45] <audamix> ugh screw this
#1469 [17:46] <CubeTheThird> audamix, you can change the email it's on, if that's what you mean
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#1471 [17:49] <Oberfail_> CubeTheThird could you maybe help me with my problem ? i have some strange lines ingame
#1472 [17:50] <CubeTheThird> Oberfail_, strange lines? can you get a screenshot?
#1473 [17:50] <Oberfail_> sure
#1474 [17:51] <Oberfail_> http://prnt.sc/bziqil
#1475 [17:51] <Oberfail_> these lines are only at items and not betweens blocks
#1476 [17:51] <bgsteiner> back
#1477 [17:52] <CubeTheThird> Oberfail_, umm.. page seems to lead to an empty image
#1478 [17:52] <Oberfail_> just wait
#1479 [17:52] <Oberfail_> it tooks time to load
#1480 [17:53] <Oberfail_> if not, send me a link from another page where i can upload screenshots
#1481 [17:53] <CubeTheThird> Oberfail_, try imgur.com
#1482 [17:54] <Oberfail_> http://imgur.com/LqrXXBU
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#1484 [17:55] <CubeTheThird> Oberfail_, in-game, hold f3+c until it crashes
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#1486 [17:55] <Oberfail_> okey
#1487 [17:55] <Oberfail_> but wait, i must take a non moddem minecraft version
#1488 [17:56] <CubeTheThird> what?
#1489 [17:56] <Oberfail_> http://paste.ubuntu.com/21572115/
#1490 [17:56] <Oberfail_> *non moddet
#1491 [17:57] <Oberfail_> whithout optifine, no changed jvm-arguments
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#1493 [17:57] <CubeTheThird> Oberfail_, you have the issue without optifine?
#1494 [17:57] <Oberfail_> yes without
#1495 [17:57] <Oberfail_> and with optifine i have this issue too
#1496 [17:58] <Oberfail_> and with each minecraft version too
#1497 [17:58] <CubeTheThird> Oberfail_, can you do a clean install of your drivers: http://www.nvidia.com/download/driverResults.aspx/105037/en-us
#1498 [17:59] <Oberfail_> already done 3 hours earlyer
#1499 [17:59] <Oberfail_> * earlier
#1500 [18:00] <CubeTheThird> Oberfail_, you explicitly chose the 'clean install' option?
#1501 [18:00] <Oberfail_> oh.. no
#1502 [18:04] <Oberfail_> drivers installed i restart my pc now
#1503 [18:05] <CubeTheThird> ok
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#1506 [18:05] <Oberfail> i am back, testing now minecraft
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#1509 [18:06] <Oberfail> problem is not solved :/
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#1512 [18:08] <CubeTheThird> Oberfail, if you don't mind me asking, why do you care?
#1513 [18:08] * Oberfail_ [Oberfail_@notlogged] has quit. (Ping timeout: 195 seconds)
#1514 [18:08] <Oberfail> because it does not look good
#1515 [18:09] <Oberfail> i know it is not such a big problem but sometimes it does disturbs me.
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#1519 [18:10] <duplo_GG> i need help
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#1522 [18:10] <CubeTheThird> Oberfail, well I don't have any other recommendations about fixing that. There's probably a few bug reports on the bug tracker about it
#1523 [18:10] <duplo_GG> i dont enter in game
#1524 [18:10] <CubeTheThird> duplo_GG, what happens?
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#1526 [18:11] <Oberfail> Okey thank you :)
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#1529 [18:12] <duplo_GG> i click to play and no enter
#1530 [18:12] <duplo_GG> fix the problem
#1531 [18:12] <Oberfail> send us the crash report http://paste.ubuntu.com
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#1533 [18:13] <duplo_GG> yea i know but dont enter
#1534 [18:13] <Little_Tiffa> hi
#1535 [18:13] <duplo_GG> *yes
#1536 [18:13] <Little_Tiffa> I am trying to download the game into mi PC
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#1538 [18:14] <Little_Tiffa> is telling me that I need updates
#1539 [18:14] <Little_Tiffa> I have done everything
#1540 [18:14] <Oberfail> duplo_GG then click at launcher log at the top left
#1541 [18:14] <Oberfail> Little_Tiffa can you send me a screenshot ? or explain better what you mean ?
#1542 [18:14] <Little_Tiffa> no working
#1543 [18:14] <Little_Tiffa> yet
#1544 [18:15] <CubeTheThird> Little_Tiffa, do you have a dxdiag report?
#1545 [18:15] <bgsteiner> Little_Tiffa: were you getting pixel format not accelerated
#1546 [18:15] <duplo_GG> im portuguese, and my english is very litle
#1547 [18:15] <duplo_GG> yes i have a dxdiag report
#1548 [18:16] <Oberfail> duplo_GG then use translate.google.com
#1549 [18:16] <duplo_GG> ehehehe
#1550 [18:16] <duplo_GG> nice oberfail ;)
#1551 [18:17] <Little_Tiffa> I dont know
#1552 [18:18] <CubeTheThird> Little_Tiffa, is it telling you to update your graphics drivers?
#1553 [18:18] <CubeTheThird> duplo_GG, give the URL to your dxdiag report here
#1554 [18:18] <Little_Tiffa> How
#1555 [18:18] <Oberfail> CubeTheThird just a question to minecraft not a problem, do you know why this jvm argument let me respawn much faster ? http://paste.ubuntu.com/21574067/
#1556 [18:18] <CubeTheThird> Little_Tiffa, yes or no, does it tell you to update your graphics drivers?
#1557 [18:18] <duplo_GG> I try to get into the game , aparece.me fix the problem , then diz.me to enter the ubuntu and to copy the text , I copy and phaco all right to explain me the instructions , then return to the game and continues to say " fix the problem "
#1558 [18:19] <CubeTheThird> Oberfail, which one?
#1559 [18:19] <Oberfail> http://paste.ubuntu.com/21574067/ this one
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#1561 [18:19] <Oberfail> just copy it and paste it somewhere else and then you can see it
#1562 [18:20] <CubeTheThird> Oberfail, yes you gave a list of them. Is there one in specific you're talking about?
#1563 [18:20] <CubeTheThird> duplo_GG, give the link to your ubuntu paste here
#1564 [18:20] <Oberfail> no CubeTheThird i talk about all of this
#1565 [18:20] <CubeTheThird> Oberfail, it's probably the disable explicit GC one that has most impact
#1566 [18:21] <Oberfail> and what is explicit gc ?
#1567 [18:21] <CubeTheThird> Oberfail, do you know what Garbage Collection is?
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#1569 [18:21] <Oberfail> yes i know what that is
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#1571 [18:22] <CubeTheThird> Oberfail, it makes it so the garbage collection only happens automatically, not when asked to by the program
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#1573 [18:22] <Oberfail> okey thank you again :D
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#1575 [18:23] <Oberfail> and does disable explicit GC causes any troubles or issues ?
#1576 [18:24] <CubeTheThird> Oberfail, no it shouldn't break anything
#1577 [18:25] <jacob> when i press play it dosent work and it pops up saying a buntch of stuff and also has a box with fix problem and i clicked did everything it sid and still isnt working
#1578 [18:25] <CubeTheThird> jacob, what problem does it say to fix?
#1579 [18:25] <jacob> one sec
#1580 [18:26] <jacob> lack of updated graphic driver and i followed al the instructions
#1581 [18:27] <CubeTheThird> jacob, do you have a dxdiag report?
#1582 [18:27] <Little_Tiffa> lack of updates graphiscs driver
#1583 [18:27] <CubeTheThird> ??> Little_Tiffa win/dxdiag
#1584 [18:27] <Absol> Little_Tiffa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1585 [18:27] <jacob> do you mean this
#1586 [18:27] <jacob> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110
#1587 [18:28] <jacob> lol it didnt paste one sec
#1588 [18:28] <CubeTheThird> jacob, give the link to it here please. Don't paste it here directly
#1589 [18:28] <jacob> http://paste.ubuntu.com/21574132/
#1590 [18:29] <CubeTheThird> jacob, one moment
#1591 [18:29] <jacob> ok
#1592 [18:29] <CubeTheThird> jacob, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1593 [18:29] <jacob> what is it?
#1594 [18:30] <CubeTheThird> jacob, it's an update for your graphics drivers
#1595 [18:30] <jacob> ok one sec
#1596 [18:32] <jacob> its not done but my screen went black and came back on and everything was bigger and it went black again and it was back to normal and did it again
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#1598 [18:32] <CubeTheThird> jacob, yup that's normal while installing graphics drivers
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#1601 [18:32] <jacob> no it ask to restart computer
#1602 [18:33] <jacob> now**
#1603 [18:33] <CubeTheThird> jacob, ok restart. After that try playing again
#1604 [18:33] <jacob> ok bye
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#1613 [18:36] <bmf> okay im having that stupid windows 10 graphics card error on all of my 5 windows 10 computers how do i fix this
#1614 [18:37] <CubeTheThird> bmf, do you have dxdiag reports?
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#1616 [18:38] <bmf> yes give me a second
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#1618 [18:39] <bmf> do i post it here
#1619 [18:40] <CubeTheThird> bmf, paste it onto http://paste.ubuntu.com and give the URL here.
#1620 [18:41] <bmf> http://paste.ubuntu.com/21576375/
#1621 [18:41] <CubeTheThird> bmf, umm... are all 5 of these computers identical?
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#1623 [18:42] <CubeTheThird> bmf, and I mean same make and model, not the crash report
#1624 [18:42] <bmf> no
#1625 [18:42] <bmf> 2 were but this isnt identical to any others
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#1627 [18:43] <CubeTheThird> bmf, ok well for this one there's 2 things
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#1629 [18:43] <CubeTheThird> bmf, first, the graphics card in it isn't supported beyond windows 7
#1630 [18:44] <CubeTheThird> bmf, and, because of how old it is, it won't support the most recent versions of thegame
#1631 [18:44] <CubeTheThird> unless you install Linux
#1632 [18:44] <bmf> lol just was about to talk about that
#1633 [18:45] <CubeTheThird> :3
#1634 [18:45] <bmf> i have linux and it works on this computer i just wanted to know why not on windows 10
#1635 [18:45] <CubeTheThird> ?? gpu/intel/965
#1636 [18:45] <Absol> gpu/intel/965: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1637 [18:45] <Absol> gpu/intel/965: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1638 [18:45] <CubeTheThird> and that only applies to windows 7 ^^^^
#1639 [18:46] <CubeTheThird> Linux is the solution to all the problems ;)
#1640 [18:46] <bmf> weird well linux is
#1641 [18:47] <bmf> bet you this pissed off lots of people im happy i found linux earlier lol
#1642 [18:47] <Absol> bmf: Please keep it civil
#1643 [18:47] <bmf> okay
#1644 [18:47] <CubeTheThird> I don't generally tell people to use linux, since most who come here barely know how to use their web browser
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#1647 [18:48] <bmf> lol
#1648 [18:48] <bmf> linux can b hard but it is very good
#1649 [18:48] <CubeTheThird> but that specific chipset is the main case where Linux allows you to play the most recent versions, though performance is questionable anyways
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#1657 [18:59] <lili> hola
#1658 [18:59] <lili> yy
#1659 [18:59] <Guest29638> Hello!
#1660 [18:59] <lili> hello
#1661 [18:59] <lili> how are you
#1662 [19:00] <Guest29638> Why is the minecraft purchase page broken? :(
#1663 [19:00] <lili> heyy
#1664 [19:00] <Guest29638> It tells me there is an error with my card. but there isn't
#1665 [19:00] <CubeTheThird> Guest29638, what kind of card?
#1666 [19:00] <lili> I dont know
#1667 [19:01] <Guest29638> visa. want my card number?
#1668 [19:01] <Guest29638> lol jk
#1669 [19:01] <lili> thats weird
#1670 [19:01] <CubeTheThird> lili, did you need something?
#1671 [19:01] <CubeTheThird> Guest29638, lol no. Is it a pre-paid credit card?
#1672 [19:01] <lili> si
#1673 [19:02] <CubeTheThird> lili, and that would be...?
#1674 [19:02] <Guest29638> Nope, just a normal card. I even used it this morning and it works. But it just won't let me buy the game :(
#1675 [19:02] <lili> yes I can not go to minecraft
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#1677 [19:03] <CubeTheThird> Guest29638, hmmm well in certain regions online purchases have been temporarily disabled due to fraud issues
#1678 [19:03] <CubeTheThird> Guest29638, you can try buying a gift code on amazon instead, or buying one from a store
#1679 [19:03] <CubeTheThird> lili, what happens?
#1680 [19:03] <Guest29638> So I have to leave my house? :(
#1681 [19:04] <CubeTheThird> Guest29638, or get it on amazon...
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#1683 [19:04] <Avengergal> Is this where I go for the "Pixel Format Not Accelerated"
#1684 [19:04] <CubeTheThird> Avengergal, yes. Do you have a dxdiag report?
#1685 [19:04] <Avengergal> Yes
#1686 [19:04] <Avengergal> http://paste.ubuntu.com/21577948/
#1687 [19:05] <CubeTheThird> Avengergal, ok 2 things. Firstly, your graphics card isn't supported beyond windows 7
#1688 [19:06] <CubeTheThird> Avengergal, secondly, due to a bug in the last drivers intel released, you won't be able to play the most recent versions of the game, if you were to downgrade
#1689 [19:06] <Avengergal> What version do I have to downgrade to?
#1690 [19:06] <CubeTheThird> Avengergal, Windows 7. There you can play up to minecraft 1.7.2
#1691 [19:07] <Avengergal> Oh, do you know how I could play the latest versions of the game? Would I need to manually put in another more updated driver? Or wait till Intel has another update with their drivers?
#1692 [19:07] <CubeTheThird> Avengergal, intel has discontinued support for your graphics card 7 years ago. Is your computer a laptop or desktop?
#1693 [19:08] <Avengergal> Oh wow, and it is a desktop
#1694 [19:08] <Guest29638> So I have a question about the pre paid game card thing now. once I buy it and activate it for an account. i can download minecraft on any computer and use that account to play?
#1695 [19:08] <CubeTheThird> Avengergal, then these are your options to play the latest versions: Get a new graphics card, use Linux, or use a newer computer
#1696 [19:08] <CubeTheThird> Guest29638, yes that's right. Any computer that meets the minimum requirements for the game
#1697 [19:09] <Guest29638> Okay. that's good
#1698 [19:09] <Guest29638> Thank you for your help
#1699 [19:09] <CubeTheThird> no problem :3
#1700 [19:09] <Avengergal> Oh...I see, so if I were to get a newer graphics card, that would have to be up into my computer manually, correct?
#1701 [19:10] <CubeTheThird> Avengergal, yes that's right
#1702 [19:10] <Avengergal> I see
#1703 [19:10] <Avengergal> Ok
#1704 [19:10] <Avengergal> Thanks so much for your help!
#1705 [19:11] <CubeTheThird> no problem :3
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#1726 [19:26] <xXSamuraiJackXx> Hi
#1727 [19:28] <xXSamuraiJackXx> I Cant Join Any 1.9 and 1.10 servers but i can join 1.8 servers
#1728 [19:29] <xXSamuraiJackXx> I NEED HELP
#1729 [19:29] * Ryan214715 [Ryan214715@notlogged] has joined #minecrafthelp
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#1732 [19:30] <xXSamuraiJackXx> I Cant Join Any 1.9 and 1.10 servers but i can join 1.8 servers
#1733 [19:30] <xXSamuraiJackXx> HELP ME
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#1735 [19:31] <Ryan214715> plain and simple please how to up date graphics for minecraft
#1736 [19:31] <CubeTheThird> xXSamuraiJackXx, what happens when you try?
#1737 [19:31] <CubeTheThird> Ryan214715, do you have a dxdiag report?
#1738 [19:32] <Ryan214715> it says up date graphics
#1739 [19:32] <Ryan214715> takes me time to type no
#1740 [19:33] <CubeTheThird> ??> Ryan214715 win/dxdiag
#1741 [19:33] <Absol> Ryan214715: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1744 [19:37] <xXSamuraiJackXx> Well when i try to join any 1.9 server first of all it would say cant connect to server and when i try to join it it says java.net.ConnectException: Connection timed out: no further information:
#1745 [19:38] <CubeTheThird> xXSamuraiJackXx, what anti-virus and firewall software do you have?
#1746 [19:38] <xXSamuraiJackXx> avast
#1747 [19:38] <CubeTheThird> xXSamuraiJackXx, avast free?
#1748 [19:38] <xXSamuraiJackXx> yes
#1749 [19:39] <CubeTheThird> xXSamuraiJackXx, and you have no issues connecting using 1.8? only when you use 1.9+?
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#1751 [19:39] <xXSamuraiJackXx> i dont have any issues on 1.8 but on 1.9+ i do have issues
#1752 [19:40] <CubeTheThird> xXSamuraiJackXx, and this occurs with all server's you've tried?
#1753 [19:40] <xXSamuraiJackXx> yeah all 1.9 servers
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#1755 [19:40] <xXSamuraiJackXx> that i have
#1756 [19:40] <CubeTheThird> xXSamuraiJackXx, does singleplayer work?
#1757 [19:40] <xXSamuraiJackXx> yes singleplayer works
#1758 [19:41] <CubeTheThird> xXSamuraiJackXx, hmm. Ok let's start by doing a malware scan
#1759 [19:41] <CubeTheThird> ??> xXSamuraiJackXx av/adwcleaner
#1760 [19:41] <Absol> xXSamuraiJackXx: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1761 [19:41] <Absol> xXSamuraiJackXx: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1762 [19:41] <xXSamuraiJackXx> ?
#1763 [19:41] <xXSamuraiJackXx> what is that cube
#1764 [19:42] <CubeTheThird> xXSamuraiJackXx, use the tool Absol gave you to scan for malware (malicious software)
#1765 [19:42] <xXSamuraiJackXx> okay
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#1775 [19:58] <hey> hey
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#1777 [19:58] <hey> i was wondering if someone could help with an error i'm getting
#1778 [19:58] <hey> every time i launch my client, a few seconds later i'll crash
#1779 [19:58] <hey> with an error message saying
#1780 [19:58] <hey> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001b86b6b5, pid=2408, tid=3108 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x6b6b5] # # Failed to write core dump. Minidumps are not ena
#1781 [19:59] <hey> any help?
#1782 [20:01] <hey> do you all hate me?
#1783 [20:02] <hey> can someone just please help me? i've been trying to play for 3 hours
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#1785 [20:05] <Deborah> Hello
#1786 [20:05] <CubeTheThird> hey, in the game's video settings, turn off VBOs
#1787 [20:05] <hey> can someone please just help me already
#1788 [20:05] <Deborah> I want to reset my security questions
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#1790 [20:06] <CubeTheThird> hey, .. I just told you what to do
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#1792 [20:07] <hey> whats vbos
#1793 [20:08] <CubeTheThird> hey, it stands for Vertex Buffered Objects. It's a graphics construct that can improve performance. Certain intel graphics drivers crash with it on
#1794 [20:08] <hey> if this doesn't work i'm gonna fuck you
#1795 [20:08] <Absol> hey: Please keep it civil
#1796 [20:08] * CubeTheThird kicked hey from #minecrafthelp (Reason: ey :we don't tolerate that here)
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#1798 [20:12] <xXSamuraiJackXx> hi
#1799 [20:12] <CubeTheThird> hello again
#1800 [20:13] <xXSamuraiJackXx> i used adwcleaner restarted now what shall i do?
#1801 [20:13] <CubeTheThird> xXSamuraiJackXx, try playing multiplayer again
#1802 [20:13] <xXSamuraiJackXx> okay
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#1805 [20:16] <xXSamuraiJackXx> cant join it
#1806 [20:16] <xXSamuraiJackXx> still same error
#1807 [20:18] <CubeTheThird> hmm
#1808 [20:19] <CubeTheThird> xXSamuraiJackXx, can you try uninstalling avast, reboot your computer and reinstall it?
#1809 [20:19] <xXSamuraiJackXx> i tried that too and even tried removing mc from histroy and reinstalling it still it doesnt works
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#1815 [20:20] <CubeTheThird> xXSamuraiJackXx, hmm. Can you make sure windows firewall is allowing all the java entries listed?
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#1817 [20:21] <xXSamuraiJackXx> wait let me see
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#1820 [20:22] <xXSamuraiJackXx> hmm some of them are unchecked want me to check them?
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#1824 [20:25] <CubeTheThird> xXSamuraiJackXx, yes check them all
#1825 [20:25] <xXSamuraiJackXx> okay
#1826 [20:25] <xXSamuraiJackXx> okay
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#1828 [20:25] <xXSamuraiJackXx> done
#1829 [20:27] <CubeTheThird> xXSamuraiJackXx, close and re-open the game, and try again
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#1831 [20:27] <xXSamuraiJackXx> okay
#1832 [20:28] <xXSamuraiJackXx> ummm
#1833 [20:28] <xXSamuraiJackXx> well now im getting this error on log
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#1836 [20:28] <CubeTheThird> xXSamuraiJackXx, copy the full log onto http://paste.ubuntu.com and give the URL here.
#1837 [20:29] <xXSamuraiJackXx> http://pastebin.com/ib636y7z
#1838 [20:30] <CubeTheThird> xXSamuraiJackXx, you checked the boxes right? Not uncheck?
#1839 [20:30] <xXSamuraiJackXx> yes i checked the boxes
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#1842 [20:30] <CubeTheThird> ??> xXSamuraiJackXx tools/hjt
#1843 [20:30] <Absol> xXSamuraiJackXx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1844 [20:30] <Absol> xXSamuraiJackXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1851 [20:34] <Deborah> Mojang won't send me an email regarding the reset of my security questions
#1852 [20:35] <dog_dog> can someone help me i keep on crashing
#1853 [20:35] <CubeTheThird> Deborah, you'll have to email them then
#1854 [20:35] <CubeTheThird> dog_dog, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1855 [20:35] <xXSamuraiJackXx> http://paste.ubuntu.com/21587366/
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#1857 [20:36] <CubeTheThird> xXSamuraiJackXx, according to this you have avast firewall installed. I wasn't aware the free version came with that
#1858 [20:37] <xXSamuraiJackXx> huh
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#1860 [20:37] <xXSamuraiJackXx> so what do i do
#1861 [20:37] <xXSamuraiJackXx> turn firewall off?
#1862 [20:37] <CubeTheThird> xXSamuraiJackXx, try using this tool to completely remove avast. After that you can reinstall it: https://www.avast.com/uninstall-utility
#1863 [20:37] <xXSamuraiJackXx> of avast?
#1864 [20:37] <xXSamuraiJackXx> okay
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#1867 [20:40] <xXSamuraiJackXx> well cube
#1868 [20:40] <xXSamuraiJackXx> thanks alot for the help avast firewall was the problem
#1869 [20:40] <CubeTheThird> ah figures
#1870 [20:41] <xXSamuraiJackXx> ill remove and reinstall avast
#1871 [20:41] <xXSamuraiJackXx> thanks a bunch
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#1873 [20:41] <xXSamuraiJackXx> will surely come again if i need help :)
#1874 [20:41] <CubeTheThird> :3
#1875 [20:42] <xXSamuraiJackXx> bye
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#1878 [20:43] <ICreativeCrum> My minecraft will not load. I go into my world and I am just like in the void and if I click Save and Quit to title, the button stays blue and minecraft freezes. I would like to get this issue solved ASAP because that is my youtube world and I need to make a video. Thanks
#1879 [20:44] <dog_dog> sooo counfusing help me pls
#1880 [20:44] <CubeTheThird> ICreativeCrum, do you get a crash report?
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#1884 [20:45] <CubeTheThird> dog_dog, did you follow the instructions I gave you?
#1885 [20:45] <dog_dog> yes
#1886 [20:45] <CubeTheThird> dog_dog, give the link to your report here
#1887 [20:45] * xXSamuraiJackXx [xXSamuraiJackXx@notlogged] has quit. (Ping timeout: 195 seconds)
#1888 [20:45] <dog_dog> System Information ------------------ Time of this report: 7/30/2016, 17:40:32 Machine name: ELIA-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160630-1736) Language: English (Regional Setting: English) System Manufacturer: eMachines System Model: EL1852G BIOS: Default System BIOS
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#1890 [20:46] <CubeTheThird> dog_dog, that's not a link
#1891 [20:46] <dog_dog> opps
#1892 [20:46] <dog_dog> http://paste.ubuntu.com/
#1893 [20:46] <CubeTheThird> dog_dog, you have to submit it with the "Paste!" button first. Make sure you also put something in the Poster box
#1894 [20:46] <dog_dog> i did what it said but still wont work
#1895 [20:47] <CubeTheThird> dog_dog, the link you give here should be http://paste.ubuntu.com/######## where # are numbers
#1896 [20:51] <dog_dog> http://paste.ubuntu.com/21588636/
#1897 [20:52] <CubeTheThird> dog_dog, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1898 [20:52] <dog_dog> how do i down grad??
#1899 [20:53] <dog_dog> grade
#1900 [20:53] <CubeTheThird> dog_dog, how long ago did you upgrade?
#1901 [20:53] <dog_dog> like 5months ago
#1902 [20:53] <CubeTheThird> dog_dog, then you'd have to downgrade using a disc or a previously made backup
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#1905 [20:54] <dog_dog> oh ok ill try thx
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#1914 [21:12] <Jasmine> ;o
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#1917 [21:14] <vegettagaymer> minecraft
#1918 [21:14] <vegettagaymer> mods
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#1920 [21:16] <taz> i am trying to change my email but when i get the email and all that all it does is say an error has occurred. could not load security challenge
#1921 [21:16] <jess> I've got a bunch of minecraft noobs over here who can't buy the game because minecraft.net login service appears to be malfunctioning. Where's the best place to report a bug here?
#1922 [21:16] <CubeTheThird> taz, you'll have to contact Mojang about this
#1923 [21:16] <CubeTheThird> ??> taz mojang/email
#1924 [21:16] <Absol> taz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1925 [21:16] <Absol> taz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1926 [21:17] <CubeTheThird> jess, wait what's happening exactly?
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#1929 [21:18] <jess> @CubeTheThird We'll register w/valid email, and immediately afterwards it fails to login automatically. Verifications emails are received, links work, but when we try to log in with our specified password it fails. Likewise if we try to reset our passwords, new passwords don't work either. No matter what we do we can't auth.
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#1931 [21:18] <CubeTheThird> jess, are you all on the same network?
#1932 [21:18] <jess> yes
#1933 [21:18] <CubeTheThird> jess, how many people exactly?
#1934 [21:19] <jess> i think there's 4 of us who tried to create accounts today. folks who already had the game downloaded and purchased haven't had to go through this process.
#1935 [21:19] <CubeTheThird> jess, how many people logged in and/or playing on the same network
#1936 [21:19] <CubeTheThird> or trying to log in
#1937 [21:20] <jess> five people successfully logged in and playing on a LAN hosted by one of those five. Four of us unable to auth+purchase.
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#1939 [21:21] <CubeTheThird> jess, hmm well it could be 1 of 2 things. There are limits placed on the number of concurrent logins to a single IP address. I'm not entirely sure what the limit is though I had gathered it to be around 20
#1940 [21:21] <CubeTheThird> jess, the other thing is if there are too many failed login attempts on a single network during a small period of time, logins are blocked for about 3 hours
#1941 [21:22] <jess> My roommate tried to do this before anyone else had gotten here and logged on from our network and still there was no way to auth. Even with valid password, valid email, fresh attempt to reset.
#1942 [21:22] <jess> We just want to buy the game so we can log in to the LAN, since baseline version doesn't appear to give a way to join...
#1943 [21:23] <CubeTheThird> jess, wait, so other people were able to successfully login AFTER that one you described?
#1944 [21:23] <CubeTheThird> 'baseline'?
#1945 [21:23] <jess> People who already purchased the game and have had accounts for some time were able to log in after the first account creation/auth failures
#1946 [21:24] <jess> 'baseline' in reference to the features available to folks who have not yet purchased the game. local trial
#1947 [21:24] <CubeTheThird> ah
#1948 [21:25] <jess> i wish i had access to another network right now to confirm that it's not just our connection
#1949 [21:25] <CubeTheThird> jess, well the only things I can recommend are emailing Mojang, waiting 3 hours, or trying via a different network
#1950 [21:25] <CubeTheThird> jess, could you try via a mobile network to login to the website?
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#1954 [21:25] <jess> i was just going to say i hadn't thought to do that yet... giving it a go. thanks
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#1961 [21:31] <jess> @cubethethird, on mobile network i'm able to get through the payment portal. still cannot log in to the game client though :(
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#1963 [21:31] <CubeTheThird> jess, hmm ya sounds like throttling then
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#1965 [21:31] <jess> ohohoohohohohoh third times the charm, cubethethird - i'm in
#1966 [21:32] <CubeTheThird> ah good!
#1967 [21:32] <jess> now to run up the data plans of all our attendees and get this party rolling - thanks for the hint on the throttling, cubethethird
#1968 [21:32] <jess> you win my high fives for the day :)
#1969 [21:33] <CubeTheThird> jess, well glad it works!
#1970 [21:33] <CubeTheThird> lol
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#2014 [23:15] <Accountwasstolen> hello
#2015 [23:15] <Accountwasstolen> my minecraft account got stolen
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#2025 [23:45] <StephenPlayz> hello
#2026 [23:45] <StephenPlayz> can somebody help me
#2027 [23:45] <StephenPlayz> cause my graphics is
#2028 [23:45] <StephenPlayz> AMD R7 240
#2029 [23:46] <StephenPlayz> and everytime I open my minecraft I got lagged forever
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#2032 [23:47] <StephenPlayz> hello
#2033 [23:48] <StephenPlayz> is somebody there
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#2036 [23:51] <StephenPlayz> bgstein you there?
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#2039 [23:51] <StephenPlayz> hello
#2040 [23:51] <StephenPlayz> help me please
#2041 [23:52] <StephenPlayz> cause i change my video card to AMD R7 240 and when I open minecraft It lagged so much
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#2044 [23:56] <StephenPlayz> Absol
#2045 [23:56] <StephenPlayz> @Absol please
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#2047 [23:56] <kinggoesgaming> ?? bot
#2048 [23:56] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2049 [23:57] <kinggoesgaming> however i cant help atm sorry
#2050 [23:57] <Cykrix> StephenPlayz, whats your issue?
#2051 [23:57] * Tertaflop [Tertaflop@notlogged] has quit. (Ping timeout: 195 seconds)
#2052 [23:58] <StephenPlayz> Cykrix hello
#2053 [23:58] <Cykrix> Hello ^_^
#2054 [23:58] <StephenPlayz> when I change my video card to AMD R7 240
#2055 [23:58] <StephenPlayz> And I miss playing minecraft when I open minecraft it freeze
#2056 [23:58] <Cykrix> Pixel Format Not Accelerated?
#2057 [23:58] <StephenPlayz> my minecraft Freeze
#2058 [23:59] <Cykrix> No crashes?
#2059 [23:59] <StephenPlayz> yes no crashes
#2060 [23:59] <Cykrix> ?? win/dxdiag
#2061 [23:59] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2062 [23:59] <StephenPlayz> like my minecraft is in slomo version
#2063 [23:59] <Cykrix> Follow those directions so we can try to get your latest video card driver as a start