#MinecraftHelp > 2016-08-04
#1 [00:01] <bangsrootbeer> im having trouble logging in to a mojang acount. i went to reset the password and successfully reset it twice, but when going to log in it came up as an invalid email or password.
#2 [00:01] <xola> ??> bangsrootbeer login/throttle
#3 [00:01] <Absol> bangsrootbeer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4 [00:01] <Absol> bangsrootbeer: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#5 [00:02] <bangsrootbeer> thanks
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#9 [00:02] <Inferno_Soul> Hello?
#10 [00:04] <Inferno_Soul> So, my problem is I cant login to my minecraft account, after i reset my password like 5 times, it still didnt work, and now i cant even sign into minecraft.net, nor mojang please help
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#12 [00:05] <Inferno_Soul> Anyone know what I can do?
#13 [00:05] <bgsteiner> ??> Inferno_Soul login/throttle
#14 [00:05] <Absol> Inferno_Soul: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#15 [00:05] <Absol> Inferno_Soul: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#16 [00:05] <Inferno_Soul> so basically, wait till 3 AM, then i should reset, then try and relog?
#17 [00:06] <bgsteiner> yes
#18 [00:07] <Inferno_Soul> Thanks, I'll let you guys know if it doesnt work
#19 [00:07] <bangsrootbeer> i just asked a question a minute ago, but i wanted to clarify my situation. the first time i reset my password, it worked and i went to log in and it didnt work. this has nothing to do with being locked out.
#20 [00:07] <Inferno_Soul> see if u can still log into minecraft.net or mojang
#21 [00:08] <bangsrootbeer> cant. also by this point i have been locked out
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#23 [00:08] <Inferno_Soul> So if you cant then u have been locked out and im assuming u just have to wait like me
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#25 [00:09] <Inferno_Soul> it kinda sucks cuz i really wanted to play crazy craft and i finally found which launcher it was
#26 [00:09] <Absurdprince> I'm unable to access my account? It's weird though I'm still able to request a password reset but no matter what I do I can't access it
#27 [00:10] <Inferno_Soul> absurd
#28 [00:10] <bangsrootbeer> that is not the problem. my problem is that the first time i reset my password (which worked) but it did not let me log in
#29 [00:10] <Absurdprince> yes?
#30 [00:10] <Inferno_Soul> can u still sign into ur minecraft.net or mojang account?
#31 [00:10] <Inferno_Soul> on the website
#32 [00:10] <bangsrootbeer> no
#33 [00:10] <Absurdprince> No that's where the issue lies
#34 [00:10] <Absurdprince> I tried resetting it's password but nothing
#35 [00:11] <Inferno_Soul> yea i did the same thing, i thought i was being hacked and thats why it was locked out,
#36 [00:11] <Inferno_Soul> or someone was tryin to guess my pass, not hack
#37 [00:11] <Absurdprince> What happened in the end?
#38 [00:11] <Absurdprince> Did you get in?
#39 [00:11] <bangsrootbeer> no
#40 [00:11] <Inferno_Soul> still going on
#41 [00:11] <Inferno_Soul> I now realised that my account has been locke
#42 [00:12] <Absurdprince> I contacted mojang. Any idea why our accounts have been locked?
#43 [00:12] <Inferno_Soul> locked, and i need to wait till 4 AM till i have to reset my password, and try again
#44 [00:12] <Inferno_Soul> yea, it automatically happens when u fail to put the right password in 3 times in a row
#45 [00:12] <Absurdprince> That didn't happen; never said anything like that to me
#46 [00:13] <Absurdprince> Or if it did it didn't tell me
#47 [00:13] <bangsrootbeer> i dont think it tells you
#48 [00:13] <Absurdprince> Oh
#49 [00:13] <bangsrootbeer> it is an anti break in, silent alarm type thing
#50 [00:13] <Absurdprince> So how do I undo it?
#51 [00:13] <Inferno_Soul> Yea it doesn't tell you, I now discovered it when @Absol from here just told me.
#52 [00:13] <bangsrootbeer> wait
#53 [00:13] <Inferno_Soul> Absurd just wait 3 hours
#54 [00:13] <Absurdprince> Ok
#55 [00:13] <Inferno_Soul> That's what me and bang are doing
#56 [00:14] <bangsrootbeer> i dont think that will fix the problem asuming that the password reset is still failing to work
#57 [00:14] <bangsrootbeer> i just changed it and it isnt working again
#58 [00:14] <Inferno_Soul> its not failing, just the account has been locked and no matter what, everything is going to be wrong
#59 [00:14] <Inferno_Soul> its the account itself, not the password
#60 [00:14] <bangsrootbeer> yes but it didnt work the first 3 times. i did it right
#61 [00:14] <bgsteiner> also remember if you bought the game recently or migrated your account you should eb using an email not username to login
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#63 [00:15] <bangsrootbeer> we know
#64 [00:15] <Absurdprince> So tomorrow at 4 am do I have to reset the password again or just use my current password?
#65 [00:15] <Inferno_Soul> Yea same, I thought I was accidently miss typing Because my old password was MegaCharizard
#66 [00:15] <Inferno_Soul> I dont mine telling since i got a much tougher one now
#67 [00:16] <Inferno_Soul> About 20 Characters sound like a good length for a password?
#68 [00:17] <Inferno_Soul> welp, ima go to sleep, gotta volunteer in the morning, Contact me at Scarycool1000@gmail.com if u need anything from me
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#72 [00:17] <Absurdprince> So is there anyway to cancel a support ticket?
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#74 [00:18] <sniperz101> http://paste.ubuntu.com/22134180/
#75 [00:18] <sniperz101> can somebody help me with this problem http://paste.ubuntu.com/22134180/
#76 [00:19] <Absurdprince> Is there anyway to cancel a mojang support ticket?? I don't want to bother them when I don't have to.
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#79 [00:23] <bgsteiner> sniperz101: Download and install https://downloadcenter.intel.com/download/25313/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-
#80 [00:24] <bgsteiner> those are teh latest windows 10 drivers for your computers graphics chipset
#81 [00:25] <bgsteiner> after installing restart your computer and try to launch minecraft again
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#86 [01:08] <Celemimphar> Hello. When I start the Minecraft launcher, it crashes saying "The registry refers to a nonexistent Java Runtime Environment installation or the runtime is corrupted. The system cannot find the file specified." What do I do?
#87 [01:09] <Andrio> Celemimphar, can you open the launcher?
#88 [01:09] * mrkirby153 is now known as kirby|gone
#89 [01:10] <Celemimphar> No, it just gives a popup with the stuff I just said.
#90 [01:12] <Andrio> Did you use the .msi package?
#91 [01:13] <Celemimphar> What?
#92 [01:15] <mattym> Celemimphar, The .msi is the regular version of the game download if you have done it recently
#93 [01:15] <mattym> Celemimphar, Did you download minecraft directly from minecraft.net/download
#94 [01:16] <Celemimphar> I last downloaded Minecraft form minecraft.net in around full version 1.6
#95 [01:17] <mattym> Celemimphar, Download the latest one, and make sure you dont try to start it with an old shortcut
#96 [01:17] <Celemimphar> Okay.
#97 [01:26] <Celemimphar> It appears to be working now. Thanks for the help!
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#103 [01:47] <Affordable> Is it possible for Mojang to release an inactive IGN?
#104 [01:49] <GreyVulpine> No
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#121 [02:28] <Garmamadlred> Hello. I bought Minecraft but I cant see the button to redeem minecraft windows 10. I pressed before accidentally but I did not login and then it is gone.
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#125 [02:44] <Garmamadlred> I bought Minecraft Java version but I cannot get minecraft windows 10 edition for free. I did what the instructions said and I tested the button but did not login and then the button disappeared. please help.
#126 [02:44] <Garmamadlred> I pressed back at the login page of it.
#127 [02:44] <Garmamadlred> Anyone help me?
#128 [02:45] <Garmamadlred> I really need help with this.
#129 [02:46] <Garmamadlred> I bought Minecraft Java version but I cannot get minecraft windows 10 edition for free. I did what the instructions said and I tested the button but did not login and then the button disappeared. please help.
#130 [02:46] <Garmamadlred> I pressed back at the microsoft login
#131 [02:47] <Garmamadlred> Is everyone sleeping???
#132 [02:48] <Andrio> um... when did you buy the Java versoin?
#133 [02:48] <Garmamadlred> quite recently
#134 [02:49] <Garmamadlred> wait ill check my reciept...
#135 [02:50] <Garmamadlred> fifth of july of this year
#136 [02:50] <Garmamadlred> anyone there?
#137 [02:50] <Andrio> There should be a gift code on your Mojang account page.
#138 [02:51] <Garmamadlred> cant see it
#139 [02:51] <Garmamadlred> its not there
#140 [02:51] <Garmamadlred> It thinks I already redeemed
#141 [02:51] <Andrio> It does show that you own Minecraft, right?
#142 [02:51] <Garmamadlred> yes
#143 [02:51] <Andrio> hm
#144 [02:52] <Garmamadlred> I pressed back when it asked me to login to microsoft account
#145 [02:52] <Garmamadlred> thats probably why
#146 [02:53] <Garmamadlred> Are you there?
#147 [02:53] <Andrio> Yes.
#148 [02:53] <Andrio> It looks like you're running Ubuntu
#149 [02:53] <Andrio> try from your Windows 10 computer.
#150 [02:53] <Garmamadlred> what was that
#151 [02:53] <Garmamadlred> I did
#152 [02:53] <Garmamadlred> still the same
#153 [02:54] <Andrio> I'd email Mojang about it, then.
#154 [02:54] <Garmamadlred> thank you.
#155 [02:54] <Andrio> ??> Garmamadlred account/send-email
#156 [02:54] <Absol> Garmamadlred: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#157 [02:54] <Absol> Garmamadlred: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#158 [02:54] <Garmamadlred> thanks
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#167 [03:25] <High_Sky> My minecraft is deosn't action
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#170 [03:26] <High_Sky> 마인크래프트가 실행이 안된다고
#171 [03:26] <High_Sky> 마인크래프트가 실행이 안되요
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#177 [03:50] <MadPenguinYT> Hi there! I am using a mac and whenever I quit or force quit minecraft, it closes but the dot is still underneath its icon on the dock. This means i cannot shut down or log out... Please Help!!
#178 [03:52] <MadPenguinYT> 'Ello??
#179 [03:53] <A_D> Have you closed the launcher?
#180 [03:53] <MadPenguinYT> It closed itself
#181 [03:53] <MadPenguinYT> it stays open while i am playing though... Should i disable this?
#182 [03:55] <MadPenguinYT> nope that didn't work!!
#183 [03:56] <MadPenguinYT> now i have 3 minecrafts stuck... uggghhhh
#184 [03:56] <MadPenguinYT> @A_D now i have 3 minecrafts stuck... uggghhhh
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#186 [03:58] <Andrio> Turn off the computer?
#187 [03:58] * MadPenguinYT [MadPenguinYT@notlogged] has joined #minecrafthelp
#188 [03:58] <MadPenguinYT> Hi there! I am using a mac and whenever I quit or force quit minecraft, it closes but the dot is still underneath its icon on the dock. This means i cannot shut down or log out... Please Help!!
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#191 [04:03] <[MadPenguinYT]> Hi there! I am using a mac and whenever I quit or force quit minecraft, it closes but the dot is still underneath its icon on the dock. This means i cannot shut down or log out... Please Help!!
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#194 [04:04] <[MadPenguinYT]> Is anyone on that is actually helping?
#195 [04:04] <[MadPenguinYT]> Hi there! I am using a mac and whenever I quit or force quit minecraft, it closes but the dot is still underneath its icon on the dock. This means i cannot shut down or log out... Please Help!!
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#198 [04:04] <MadPenguin> Hi there! I am using a mac and whenever I quit or force quit minecraft, it closes but the dot is still underneath its icon on the dock. This means i cannot shut down or log out... Please Help!!
#199 [04:05] <MadPenguin> ugh
#200 [04:05] <MadPenguin> @Abso;
#201 [04:05] <MadPenguin> @Absol
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#207 [04:18] <Aidan> i havent played minecraft in about 4 years.... forgot my old username and password is there anyway to get my account details back?
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#209 [04:18] <Chromaryu> Aidan, Do you have Transaction ID?
#210 [04:19] <Aidan> does that mean i paid for it? sorry i do not understand
#211 [04:20] <Andrio> Did you pay for it?
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#213 [04:20] <Aidan> yes i did
#214 [04:20] <Andrio> ok.
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#216 [04:22] <Andrio> ??> Aidan account/send-email
#217 [04:22] <Absol> Aidan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#218 [04:22] <Absol> Aidan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#220 [04:23] <Aidan> okay thank you very much i shall try this, thanks for help
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#224 [04:28] <Nastach> Excuse me, I had bought minecraft when it was low version, and I can't make old account to new account
#225 [04:29] <Nastach> 한글가능한사람없음? 아
#226 [04:30] <Andrio> What happens when you try?
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#228 [04:34] <Nastach> I made new account in same email by mistake ( Not upgrading my old account )
#229 [04:35] <Nastach> I found I made mistake when I tried to login and change my skin
#230 [04:36] <Andrio> If you didn't buy Minecraft with it, you can still migrate your Minecraft account to it.
#231 [04:37] <Nastach> how can I?
#232 [04:38] <Nastach> I don't know how to migrate my account to new email-account
#233 [04:38] <Andrio> ??> Nastach account/migrate
#234 [04:38] <Absol> Nastach: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
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#236 [04:39] <Nastach> i got this error
#237 [04:39] <Nastach> Error! There is already an existing Mojang account registered to fpzkgkdud@naver.com. If you are the owner of that Mojang account you can log in to that account and choose to import your Minecraft account instead.
#238 [04:40] <Nastach> and I made that exisiting Mojang acount without migrating
#239 [04:40] <Andrio> mm
#240 [04:41] <Nastach> can you understand it? my english is pretty bad.
#241 [04:42] <Andrio> Log in to your Mojang account.
#242 [04:42] <Andrio> (https://account.mojang.com/me)
#243 [04:43] <Andrio> Then you should be able to 'import' your Minecraft account.
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#246 [04:46] <Mathu> iPad
#247 [04:46] <Jack> Hi
#248 [04:46] <Mathu> iPad version
#249 [04:46] <Jack> ?
#250 [04:46] <Mathu> iPad version
#251 [04:46] * Jack is now known as Guest11212
#252 [04:46] <Mathu> Mathu
#253 [04:47] <Guest11212> Coool
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#255 [04:47] <Mathu> Minecraft
#256 [04:47] <Mathu> Ma
#257 [04:47] <Chromaryu> what is your probke
#258 [04:47] <Chromaryu> prblem
#259 [04:48] <Nastach> Thanks Andrio but I got another problem, I am remembering my old account and password now but I can't remember my old email adress
#260 [04:48] <Chromaryu> ??> Nastach account/forgot-email
#261 [04:48] <Absol> Nastach: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#262 [04:49] <Nastach> but my old-account-email
#263 [04:49] <Chromaryu> Oh...
#264 [04:49] <Chromaryu> Andrio: Can you take over? i need gtg
#265 [04:49] <Mathu> MinecraftIRC
#266 [04:50] <Mathu> For.lbsg.net
#267 [04:50] <Mathu> Kjlhibkghukuvgkvghjvhg
#268 [04:51] <Nastach> I want to migrate my old account to new account, and I can remember my old account's nickname and password but not my old-account-email... how can I migrate it?
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#271 [04:54] <Nastach> anybody available?
#272 [04:54] <Mathu> Yes
#273 [04:55] * Luka [Luka@notlogged] has joined #minecrafthelp
#274 [04:55] <Luka> is anybody her
#275 [04:55] <Mathu> So what
#276 [04:55] <Luka> e
#277 [04:55] <Mathu> Yes
#278 [04:55] <Luka> i hai have question a problem with minecraft
#279 [04:55] <Mathu> No
#280 [04:55] <Luka> i have question a problem with minecraft
#281 [04:56] <Nastach> mathu is you a helper?
#282 [04:56] <Nastach> are you
#283 [04:56] <Mathu> No
#284 [04:56] <Luka> Ho is then
#285 [04:56] <Mathu> Mathu
#286 [04:56] <Luka> Can i now tell you my problem
#287 [04:57] <Mathu> Yes
#288 [04:58] <Luka> I have windows xp but newest java cant go to my computer so i sent support email then you answer me to send a emeil to the java support i dide that 3 weeks ago and they didnt answer can you help me i wanna play with my friend but java dont let me play you send me mail to asky on chat for problem
#289 [05:03] * Luka_ [Luka_@notlogged] has joined #minecrafthelp
#290 [05:03] <Luka_> is anybody here
#291 [05:04] <Luka_> i need help plizzz
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#294 [05:05] <Luka> IS anybody here
#295 [05:06] <Luka> plizz i need help
#296 [05:08] <Luka> Heloo i need help fast
#297 [05:10] <Luka> Plizz is somebody her
#298 [05:10] <Luka> e
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#301 [05:13] <Luka> I have windows xp but newest java cant go to my computer so i sent support email then you answer me to send a emeil to the java support i dide that 3 weeks ago and they didnt answer can you help me i wanna play with my friend but java dont let me play you send me mail to asky on chat for problem
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#304 [05:15] <Luka> is samebody here
#305 [05:18] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 186 seconds)
#306 [05:18] * StevenUniverse77 [StevenUniverse77@notlogged] has joined #minecrafthelp
#307 [05:18] <StevenUniverse77> hello I have some problems with my drivers and i need some help
#308 [05:18] <Luka> hi
#309 [05:18] <Luka> O im not support im here to for question
#310 [05:19] <StevenUniverse77> me too
#311 [05:19] <Luka> XD
#312 [05:19] <Luka> Im witing 20 minutes
#313 [05:19] <StevenUniverse77> Are there any admin?
#314 [05:19] <StevenUniverse77> really?
#315 [05:19] <Luka> yes
#316 [05:19] <StevenUniverse77> wow
#317 [05:19] <Luka> nobody answering
#318 [05:20] <StevenUniverse77> omg
#319 [05:20] <StevenUniverse77> no admin...
#320 [05:20] <Luka> nope
#321 [05:20] <Luka> yust yo and me
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#324 [05:21] <Luka> is somebody here i have question
#325 [05:21] <StevenUniverse77> The same server
#326 [05:21] <StevenUniverse77> try again xD
#327 [05:22] <Luka> HAHAHAHAH
#328 [05:22] <Luka> i hate this
#329 [05:23] <Luka> HELOO IS THIS SUPPORT OR WHAT
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#332 [05:31] <Luka> heloo i have question
#333 [05:32] <Chromaryu> Well, if you are going to spam, you will get banned.
#334 [05:33] <Chromaryu> ?? scold/spam
#335 [05:33] <Chromaryu> ?? scold/repeat
#336 [05:33] <Absol> scold/repeat: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#337 [05:33] <Absol> scold/repeat: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#338 [05:33] <Luka> i need to ask question i wite 20 min
#339 [05:33] <Chromaryu> Do you have a dxdiag report
#340 [05:34] <Luka> no
#341 [05:34] <Chromaryu> Also I don't think you can play MC on Windows XP.
#342 [05:34] <Luka> i can but java dont let me play
#343 [05:34] <Chromaryu> ??> Luka win/dxdiag
#344 [05:34] <Absol> Luka: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#345 [05:35] <Chromaryu> I don't have time to support you.
#346 [05:35] <Luka> ok
#347 [05:35] <Chromaryu> Sorry.
#348 [05:36] * Cam [Cam@notlogged] has joined #minecrafthelp
#349 [05:36] <Luka> ok i will follow the instructions
#350 [05:37] <Cam> Hello! I've been getting an exit code from Minecraft and I can't find out what it means or how to fix it..
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#352 [05:37] <Cam> It keeps telling me, "exit code -1073740940"
#353 [05:37] <Cam> I can't find the code anywhere on the web :/
#354 [05:38] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#355 [05:38] <Luka> http://paste.ubuntu.com/22162869/
#356 [05:38] <Luka> http://paste.ubuntu.com/22162869/
#357 [05:40] <Cam> Is anyone here..?
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#367 [05:49] <Cam> Helloooo
#368 [05:49] <Cam> Anyone here who can help with crashes?
#369 [05:50] <X_arancino119_X> i ned
#370 [05:50] <Cam> Hm?
#371 [05:51] * yacin22 [yacin22@notlogged] has joined #minecrafthelp
#372 [05:51] <X_arancino119_X> my pc nead have versions 1.8
#373 [05:51] <Cam> Hiya, any chance anyone could help me with an exit error?
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#376 [05:52] <X_arancino119_X> ok
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#378 [05:57] <Luka> hi
#379 [05:57] <Luka> Meow
#380 [05:57] <Luka> i have question
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#384 [06:07] * Absol kicked robbiehaines from #minecrafthelp (Reason: obbiehaines :Nothing good comes from Mibbit users (#417))
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#388 [06:17] <Robbie> Does anyone know about java errors in realms?
#389 [06:18] * otavio [otavio@notlogged] has quit. (Client Quit)
#390 [06:19] <Robbie> Connecting to my realm. getting a quick flash of "loading terrain" followed by "Connection Lost... Internal Exception: Java.io.IOException: An existing connection was forcibly closed by the remote host" and boots me back to main menu
#391 [06:21] <Robbie> using 1.10.2, DMZ'd this PC on all ports, and turned off all firewalls. no success
#392 [06:21] * Manasi [Manasi@notlogged] has joined #minecrafthelp
#393 [06:22] <Manasi> Hey guys. WHen i start a server, it says something like java.lang.nullpointerexception; group... How do i fix it?
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#396 [06:25] <Manasi> Hey guys. WHen i start a server, it says something like java.lang.nullpointerexception; group... How do i fix it?
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#400 [06:31] <StyleZoNe> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 14:30 04/08/16 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.
#401 [06:31] <StyleZoNe> crash report
#402 [06:31] <StyleZoNe> how can i fix it
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#407 [06:41] * abod [abod@notlogged] has joined #minecrafthelp
#408 [06:42] <abod> Hi
#409 [06:43] <abod> how to change default skin in Minecraft from Alex to Steve?
#410 [06:43] <abod> Please reply
#411 [06:44] <abod> how to change default skin in Minecraft from Alex to Steve?
#412 [06:44] * abod [abod@notlogged] has quit. (Client Quit)
#413 [06:44] * abod [abod@notlogged] has joined #minecrafthelp
#414 [06:44] <abod> Hi how to change default skin in Minecraft from Alex to Steve?
#415 [06:45] <abod> Please reply.
#416 [06:46] <Andrio> ??> abod scold/patience
#417 [06:46] <Absol> abod: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#418 [06:46] <Absol> abod: In short, your supplications will be answered, in the order in which they are received.
#419 [06:47] <Andrio> abod, go to http://minecraft.net/profile and use this skin: http://assets.mojang.com/SkinTemplates/steve.png
#420 [06:47] <abod> ok
#421 [06:47] <abod> thx!
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#425 [06:52] <Oeroekhai> Good afternoon. Since today when I open the Minecraft Launcher, the laucher shows only a grey screen. I changed nothing on my PC. I played yesterday without any issues. Any idea?
#426 [06:53] <Oeroekhai> I updated my video card drivers, and Java is up to date
#427 [06:53] <Oeroekhai> i use windows 10
#428 [07:12] * jensgabriel [jensgabriel@notlogged] has joined #minecrafthelp
#429 [07:16] <jensgabriel> Hi! Something happend when i shoud start my Minecraft.The text just says that i shuold us DXDIAG And thats what i did but now i dont know what to do. Please Help Me!!!! :-)
#430 [07:17] <Andrio> ??> jensgabriel win/DXDiag
#431 [07:17] <Absol> jensgabriel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#443 [07:43] <jannajulia> i need help
#444 [07:44] <jannajulia> help me
#445 [07:44] <babyskate> hey I hadde an account on mincrofast but will not enter because you have to log on to the mail now, but when I played it back as needed mail do not know what to do please help me
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#448 [07:45] <jannajulia> ok
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#450 [07:47] <babyskate> hey I hadde an account on mincrofast but will not enter because you have to log on to the mail now, but when I played it back as needed mail do not know what to do please help me
#451 [07:48] * Crystal|AFK is now known as CrystalMare
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#454 [07:55] * I_Love_Dolphins2005 [I_Love_Dolphins2005@notlogged] has joined #minecrafthelp
#455 [07:55] <I_Love_Dolphins2005> do i have to download minecraft
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#458 [07:57] <Andrio> Yes
#459 [07:57] <I_Love_Dolphins2005> hello
#460 [07:58] <I_Love_Dolphins2005> do i have to download minecraft
#461 [07:58] <Andrio> Yes.
#462 [07:58] <I_Love_Dolphins2005> how
#463 [07:58] <Andrio> Which version are you looking for?
#464 [07:58] <I_Love_Dolphins2005> what is there?
#465 [07:59] <I_Love_Dolphins2005> idk what kind of versions there are
#466 [08:00] <I_Love_Dolphins2005> hello
#467 [08:00] <Andrio> Well, there's a version for PCs (including Mac and Linux) which is the most up-to-date.
#468 [08:00] <Andrio> Minecraft is also on the Windows 10 store, PlayStation, Xbox 360, Xbox One, Wii U, iOS, Android and Raspberry Pi
#469 [08:00] <Andrio> o
#470 [08:00] <Andrio> o/
#471 [08:00] <Andrio> Playstaion 3-4*
#472 [08:00] <I_Love_Dolphins2005> thanks windows 10 store
#473 [08:01] <Andrio> o...k?
#474 [08:01] * kqsin [kqsin@notlogged] has joined #minecrafthelp
#475 [08:01] <I_Love_Dolphins2005> do you playon the computer or other devices
#476 [08:01] <Andrio> Me?
#477 [08:02] <I_Love_Dolphins2005> yes you
#478 [08:02] <Andrio> I have the PC version.
#479 [08:02] <CrystalMare> Computer is by far the best version
#480 [08:02] <Andrio> mm
#481 [08:02] <I_Love_Dolphins2005> ok goodby
#482 [08:02] <Andrio> Bye
#483 [08:02] * I_Love_Dolphins2005 [I_Love_Dolphins2005@notlogged] has quit. (Quit: Web client closed)
#484 [08:03] <kqsin> Help me java.lang.NullPointerException At the start minecraft
#485 [08:03] <Andrio> kqsin, is there a crash report?
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#498 [08:22] <paulaminecraft> my minecraft keeps on crashing
#499 [08:22] <paulaminecraft> it says fix the problem , i clicked on it and followed everything.
#500 [08:23] <paulaminecraft> And im a bit confsed now where i should put the Ubuntu Pastebin link.
#501 [08:24] <Andrio> Here
#502 [08:24] <paulaminecraft> http://paste.ubuntu.com/22176778/
#503 [08:25] <Andrio> paulaminecraft, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#504 [08:25] <paulaminecraft> Ok thanks
#505 [08:26] <paulaminecraft> Is there a way to fix it instead of downgrading it?
#506 [08:26] <Andrio> no.
#507 [08:26] <paulaminecraft> Ok.
#508 [08:27] <paulaminecraft> Because i dont want my files being removed when i downgrade it.
#509 [08:27] <paulaminecraft> But thank you anyway :)7
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#518 [08:41] <gabrielcr7> oi
#519 [08:41] <gabrielcr7> tudo bem
#520 [08:42] * priscila9779 [priscila9779@notlogged] has joined #minecrafthelp
#521 [08:42] <priscila9779> http://paste.ubuntu.com/22178482/
#522 [08:42] <gabrielcr7> HDFLVJGASJKWÇGM,KIGNJVP0CGI,9^?6,ÇBDG,NGKJLHOJ \JO \OJ~PKSN PK
#523 [08:42] <gabrielcr7> QUERO JOGAR
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#542 [08:55] <KMR4ETR> i am needing help with the Minecraft pocket addition on the Amazon KIndle App. When my son clicks on the app the screen goes black and then goes back to the homescreen
#543 [08:56] <KMR4ETR> I have called the Amazon Kindle and they done all they knew to do, I have deleted the app and reinstalled it probably 15 times and still wont work
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#546 [09:08] <Fluxie> My Minecraft game crashes everytime i play it... Mojang support tell me to go here.. Tell me if i need to send the crash report!
#547 [09:19] <Fluxie> whut
#548 [09:20] * misgzj [misgzj@notlogged] has joined #minecrafthelp
#549 [09:20] * Superraygamer__ [Superraygamer__@notlogged] has joined #minecrafthelp
#550 [09:20] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says: java.lang.NullPointerException: group. How do I fix this?
#551 [09:21] <CrystalMare> ??> Fluxie paste
#552 [09:21] <Absol> Fluxie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#553 [09:21] <Superraygamer__> Absol?
#554 [09:21] <Fluxie> Okay
#555 [09:21] <CrystalMare> Superraygamer__ are you able to connect to any other servers?
#556 [09:21] <Fluxie> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000002068b6b5, pid=6028, tid=712 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x6b6b5] # # Failed to write core dump. Minidumps are not enab
#557 [09:21] <Superraygamer__> no
#558 [09:22] <CrystalMare> Fluxie, read what absol said
#559 [09:22] * misgzj [misgzj@notlogged] has quit. (Client Quit)
#560 [09:22] <Fluxie> http://paste.ubuntu.com/22181535/
#561 [09:22] <Superraygamer__> I cant connect to any server at all. I tried on another computer and it worked
#562 [09:23] <CrystalMare> Superraygamer__ I dont know a solution out of the top of my head, stick around
#563 [09:23] <CrystalMare> Maybe someone else has a solution
#564 [09:23] <Fluxie> Okay!
#565 [09:24] <KMR4ETR> DOES ANYONE HAVE A SOLUTION TO THE APP NOT OPENING ON AMAZON KINDLE FIRE, WHEN I CLICK TO OPEN THE APP THE SCREEN WILL THEN GO BACK THEN GOES BACK TO THE MAIN HOMESCREEN
#566 [09:24] <Superraygamer__> Absol told me yesterday to delete McAfee because it cause problems. I did that and it still dose not work. :(
#567 [09:25] <CrystalMare> Absol is a bot btw ;)
#568 [09:25] <CrystalMare> But yeah, antivirus software can sometimes cause problems
#569 [09:25] <Fluxie> Ooh
#570 [09:25] <CrystalMare> ??> Fluxie bot
#571 [09:25] <Superraygamer__> So your a human?
#572 [09:25] <Absol> Fluxie: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#573 [09:25] <CrystalMare> I a yes ;)
#574 [09:26] <CrystalMare> am*
#575 [09:26] <Superraygamer__> ok
#576 [09:26] * KMR4ETR [KMR4ETR@notlogged] has quit. (Quit: Web client closed)
#577 [09:27] <CrystalMare> I can't help you right now, I'm busy at work
#578 [09:28] <Superraygamer__> here i am
#579 [09:28] <Superraygamer__> :( i wish i can play minecraft right now
#580 [09:29] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says: java.lang.NullPointerException: group. How do I fix this?
#581 [09:30] <Fluxie> My minecraft crashes all the time
#582 [09:30] <Superraygamer__> #HowToFixMinecraft
#583 [09:31] <xola> ?? launcher/crash-log
#584 [09:31] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#585 [09:31] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#586 [09:32] <Fluxie> http://paste.ubuntu.com/22181535/
#587 [09:32] <Superraygamer__> Who's wants to fix minecraft? #FixMinecraft
#588 [09:32] <Superraygamer__> what ever
#589 [09:33] <Superraygamer__> .,+=
#590 [09:34] * Superraygamer__ [Superraygamer__@notlogged] has quit. (Quit: Web client closed)
#591 [09:36] <xola> http://www.tomshardware.com/answers/id-1704855/java-exception-access-violation-0xc0000005.html
#592 [09:36] * Superraygamer [Superraygamer@notlogged] has quit. (Ping timeout: 195 seconds)
#593 [09:36] <Fluxie> What do i need to do
#594 [09:37] <Fluxie> Thanks m8, gonna try
#595 [09:37] <Andrio> ig75icd64.dll indicates the graphics driver crashed
#596 [09:38] <Fluxie> Oooh
#597 [09:38] <Andrio> Probably not a registry issue.
#598 [09:38] <Andrio> Try turning of VBOs in the video options
#599 [09:38] <Fluxie> And is it worse? XD
#600 [09:38] <xola> http://www.minecraftforum.net/forums/archive/legacy-support/1828606-exception_access_violation-0xc0000005
#601 [09:39] <Fluxie> What do i need to do when the Regulity program is started up?
#602 [09:40] * Superraygamer [Superraygamer@notlogged] has joined #minecrafthelp
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#605 [09:41] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says java.lang.NullPointerException group. How do I fix this?
#606 [09:43] <Superraygamer__> I was here for 2 days and still no solution. :(
#607 [09:43] <xola> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2326402-java-lang-nullpointerexception-group
#608 [09:43] <Superraygamer__> I guess I wasted money.
#609 [09:43] * andrepvp234 [andrepvp234@notlogged] has joined #minecrafthelp
#610 [09:44] <Superraygamer__> Same?
#611 [09:44] <xola> my guess is a/v or f/w
#612 [09:45] * mine [mine@notlogged] has joined #minecrafthelp
#613 [09:45] <Andrio> Or possibly malware.
#614 [09:45] <Superraygamer__> I hate that error!
#615 [09:46] <Andrio> mm
#616 [09:46] <xola> something is blocking
#617 [09:46] <CubeTheThird> ??> Superraygamer__ tools/hjt
#618 [09:46] <Absol> Superraygamer__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#619 [09:46] <Absol> Superraygamer__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#620 [09:47] * mine [mine@notlogged] has quit. (Client Quit)
#621 [09:47] <Fluxie> Xola do i need to run the 1-click maintenaince bij Regulity?
#622 [09:48] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#623 [09:48] <guilherme> oi
#624 [09:48] <guilherme> pvp
#625 [09:48] <guilherme> idfjisd
#626 [09:49] <guilherme> quero joga minechaft
#627 [09:49] * Pinkmary [Pinkmary@notlogged] has joined #minecrafthelp
#628 [09:50] * andrepvp234 [andrepvp234@notlogged] has quit. (Quit: Web client closed)
#629 [09:51] * guilherme_ [guilherme_@notlogged] has joined #minecrafthelp
#630 [09:51] <guilherme_> online
#631 [09:51] <guilherme_> oi
#632 [09:52] <guilherme_> 1234567891011121314151617181920
#633 [09:52] * sebas [sebas@notlogged] has joined #minecrafthelp
#634 [09:53] * sebas [sebas@notlogged] has quit. (Client Quit)
#635 [09:53] * guilherme [guilherme@notlogged] has quit. (Ping timeout: 195 seconds)
#636 [09:55] <guilherme_> oi
#637 [09:55] <Superraygamer__> http://paste.ubuntu.com/22184042/
#638 [09:56] <CubeTheThird> Superraygamer__, one sec
#639 [09:56] <guilherme_> Inemafoo
#640 [09:56] <Superraygamer__> Now... http://paste.ubuntu.com/22184042/
#641 [09:56] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 190 seconds)
#642 [09:57] <CubeTheThird> Superraygamer__, have you done a scan with adwcleaner?
#643 [09:57] <Superraygamer__> no
#644 [09:57] * guilherme_ [guilherme_@notlogged] has quit. (Quit: Web client closed)
#645 [09:57] <CubeTheThird> ??> Superraygamer__ av/adwcleaner
#646 [09:57] <Absol> Superraygamer__: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#647 [09:57] <Absol> Superraygamer__: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#648 [09:58] * hadley_ [hadley_@notlogged] has joined #minecrafthelp
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#651 [10:00] * CrystalMare is now known as Crystal|AFK
#652 [10:05] * Griff [Griff@notlogged] has joined #minecrafthelp
#653 [10:06] <Griff> err.... could some one help me about my mine craft crash
#654 [10:07] * Superraygamer__ [Superraygamer__@notlogged] has quit. (Ping timeout: 195 seconds)
#655 [10:08] <CubeTheThird> Griff, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#656 [10:08] <Griff> ok
#657 [10:10] <Griff> http://paste.ubuntu.com/22185191/
#658 [10:10] * Superraygamer__ [Superraygamer__@notlogged] has joined #minecrafthelp
#659 [10:10] <CubeTheThird> ??> Griff launcher/log
#660 [10:10] <Absol> Griff: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#661 [10:10] <Absol> Griff: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#662 [10:10] <Superraygamer__> CubeTheThird, im finshed.
#663 [10:11] <CubeTheThird> Superraygamer__, try playing again
#664 [10:11] <Superraygamer__> ok
#665 [10:11] * momneedshelp [momneedshelp@notlogged] has joined #minecrafthelp
#666 [10:12] <Griff> http://paste.ubuntu.com/22185338/
#667 [10:12] <Griff> is it this one?
#668 [10:12] <momneedshelp> my son bought minecraft for his laptop, we loaded it to his and my daughters laptop, she decided to buy her own game so they could play at the same time
#669 [10:12] <Superraygamer__> Still the same error code
#670 [10:12] <CubeTheThird> Griff, no, the contents of the Launcher Log tab
#671 [10:12] <CubeTheThird> momneedshelp, ok yes. I imagine you're having trouble with this?
#672 [10:12] <momneedshelp> i deleted his minecraft, paid a new version and re downloaded minecraft to her laptop
#673 [10:13] <Griff> i'm currently using shinigma laucher, and i dunno which one is the laucher log
#674 [10:13] <momneedshelp> but it keeps going to his game, it wont ask me for her activation code that i paid for
#675 [10:13] <CubeTheThird> Griff, in that case, you can purchase the game from minecraft.net/store
#676 [10:13] <momneedshelp> i did
#677 [10:13] <CubeTheThird> momneedshelp, only messages with your name are for you
#678 [10:13] <momneedshelp> ive purchased two games noe
#679 [10:13] <Griff> so this site not for free player huh?
#680 [10:13] <Superraygamer__> Me: @_@
#681 [10:13] <Griff> sorry for intruding then
#682 [10:13] <CubeTheThird> Griff, we don't support pirates
#683 [10:14] <momneedshelp> but i cant get the second game to load
#684 [10:14] <momneedshelp> since the first one was already loaded
#685 [10:14] <CubeTheThird> momneedshelp, did you already register a different account for her?
#686 [10:14] <momneedshelp> yes i did
#687 [10:14] <Superraygamer__> CubeTheThird
#688 [10:14] <CubeTheThird> ??> momneedshelp launcher/relog
#689 [10:14] <Absol> momneedshelp: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#690 [10:14] <CubeTheThird> Superraygamer__, yes..?
#691 [10:15] * BRYANKILLERCRAFT [BRYANKILLERCRAFT@notlogged] has joined #minecrafthelp
#692 [10:15] <momneedshelp> switch users to the first or second account before logging out?
#693 [10:15] <Superraygamer__> Im done test and same code...
#694 [10:15] <CubeTheThird> momneedshelp, click switch users, then press logout
#695 [10:15] <CubeTheThird> Superraygamer__, yes I know you said that
#696 [10:15] <Superraygamer__> What do i do?
#697 [10:15] <Superraygamer__> is this a prank?
#698 [10:15] <momneedshelp> ok then log in or register?
#699 [10:16] <Superraygamer__> did i buy minecraft not to play it?
#700 [10:16] * BRYANKILLERCRAFT [BRYANKILLERCRAFT@notlogged] has quit. (Client Quit)
#701 [10:16] <CubeTheThird> momneedshelp, then login with the email of the second account
#702 [10:16] <Superraygamer__> I tried everything...
#703 [10:17] * Bugboy1028_ [Bugboy1028_@notlogged] has quit. (Ping timeout: 195 seconds)
#704 [10:17] <CubeTheThird> Superraygamer__, you've got something on your system blocking the game. At present I don't know what. Can you try disabling malwarebytes?
#705 [10:17] <Superraygamer__> How do i do that :x
#706 [10:17] * Griff [Griff@notlogged] has quit. (Ping timeout: 195 seconds)
#707 [10:18] <momneedshelp> when i do that i logs her in but i still havent entered my seocnd activation code anywhere so i think im still on his original account, does that make sense?
#708 [10:18] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#709 [10:18] <Superraygamer__> NOt to me :/
#710 [10:18] <CubeTheThird> Superraygamer__, I don't know how to do it. I've never used anything but the free version of it
#711 [10:18] <CubeTheThird> momneedshelp, did you register a second Mojang.com account using a different email?
#712 [10:19] <momneedshelp> yes
#713 [10:19] <CubeTheThird> momneedshelp, login to account.mojang.com/me
#714 [10:20] <momneedshelp> ok then what
#715 [10:20] <CubeTheThird> momneedshelp, you can redeem your activation code there, if you haven't already
#716 [10:21] <momneedshelp> where?
#717 [10:21] <CubeTheThird> momneedshelp, unless they changed the page layout, at the bottom there should be a place to redeem a gift code
#718 [10:22] <CubeTheThird> momneedshelp, otherwise, you'll see Minecraft listed under "My Games" with a username
#719 [10:22] <momneedshelp> thats the same as activation code?
#720 [10:22] <Superraygamer__> CubeTheThird i found the link to stop them.
#721 [10:22] <momneedshelp> it is listed there
#722 [10:23] <CubeTheThird> momneedshelp, I would imagine so. Where did you get the code?
#723 [10:24] <momneedshelp> does that mean it is already activated? last time i had to enter the code that i paid for
#724 [10:24] <momneedshelp> the one they emailed me
#725 [10:24] <momneedshelp> when i bought it
#726 [10:25] <CubeTheThird> momneedshelp, buy it from minecraft.net?
#727 [10:25] <momneedshelp> i think so, the email came from mojang
#728 [10:26] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#729 [10:26] <CubeTheThird> momneedshelp, ok. Did you login to mojang.com with the email for the first account or the second one? you cannot have 2 accounts on the same email
#730 [10:26] <momneedshelp> the second one
#731 [10:27] <momneedshelp> the page i get when i log in looks the same for both accounts with different usernames
#732 [10:27] <momneedshelp> does that mean its loaded correctly/?
#733 [10:27] <CubeTheThird> momneedshelp, ok. then it sounds like it's already been redeemed and all that correctly
#734 [10:27] <CubeTheThird> momneedshelp, so in the game launcher, login with the email of the account you want to play on
#735 [10:27] <momneedshelp> ok
#736 [10:28] <momneedshelp> thank you so much for your patience and help
#737 [10:28] <CubeTheThird> momneedshelp, and please note, on the side where it says "Profile", that does not indicate the account used. Just the profile of the launcher
#738 [10:28] <CubeTheThird> no problem :3
#739 [10:28] <momneedshelp> i obviouslty have no idea what im doing! :0)
#740 [10:28] <CubeTheThird> no worries!
#741 [10:29] <Superraygamer__> Still me :(
#742 [10:29] <Superraygamer__> :,(
#743 [10:29] <Superraygamer__> why :(
#744 [10:30] * momneedshelp [momneedshelp@notlogged] has quit. (Quit: Web client closed)
#745 [10:31] <Superraygamer__> Can anyone help me?
#746 [10:32] <Superraygamer__> https://www.google.com/search?client=opera&q=how+to+disable+malwarebytes&sourceid=opera&ie=UTF-8&oe=UTF-8#q=how%20to%20uninstall%20malwarebytes%20anti-exploit
#747 [10:33] <Superraygamer__> #INEEDHELP
#748 [10:36] <Superraygamer__> What is PUP
#749 [10:37] * WerraVirtus [WerraVirtus@notlogged] has joined #minecrafthelp
#750 [10:37] <Superraygamer__> !hi
#751 [10:37] <GreyVulpine> Potentially unwanted program
#752 [10:37] <WerraVirtus> I need some help. I would like to know how to sign in on my account ? Actually, I don't remember my adress mail and my password and I don't receive the mail to change them. Thanks
#753 [10:38] <GreyVulpine> WerraVirtus - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#754 [10:38] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says java.lang.NullPointerException group. How do I fix this?
#755 [10:39] <GreyVulpine> Superraygamer__ - Either your antivirus/firewall is blocking minecraft, or you have malware on your computer
#756 [10:39] * WerraVirtus [WerraVirtus@notlogged] has quit. (Client Quit)
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#758 [10:41] * esatsefa_ [esatsefa_@notlogged] has joined #minecrafthelp
#759 [10:42] * esatsefa_ [esatsefa_@notlogged] has quit. (Client Quit)
#760 [10:42] * esatsefa [esatsefa@notlogged] has quit. (Client Quit)
#761 [10:42] <Superraygamer__> GreyVulpine
#762 [10:43] <GreyVulpine> Yes
#763 [10:43] <Superraygamer__> its not anyof that
#764 [10:43] <GreyVulpine> It is.
#765 [10:44] <Superraygamer__> I deleted antivirus/firewall and malwere
#766 [10:44] <Superraygamer__> Now what?
#767 [10:45] <GreyVulpine> ??> Superraygamer__ tools/hjt
#768 [10:45] <Absol> Superraygamer__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#769 [10:45] <Absol> Superraygamer__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#770 [10:45] <Superraygamer__> I did that
#771 [10:45] <GreyVulpine> Give me the URL to it
#772 [10:47] * Sunge [Sunge@notlogged] has joined #minecrafthelp
#773 [10:50] <Superraygamer__> I cant find the link but ask CubeTheThird
#774 [10:50] * Fluxie [Fluxie@notlogged] has quit. (Ping timeout: 195 seconds)
#775 [10:51] <Superraygamer__> Oh nevermind
#776 [10:51] <Sunge> Hi everybody. I got a problem with minecraft these days: always, when I want to join into a world (regardless of whether I'm on MP or SP) after I see the first chunk is loaded, the game crashes with the error "EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fee3f533f3, pid=1988, tid=2996" (and something more). I tried to reinstall Java (but I figured out, that this is useless since Minecraft bring its own "runti
#777 [10:52] <Sunge> User Account Control is turned off for me as a default.
#778 [10:52] <CubeTheThird> Sunge, in the game's video settings, turn off VBOs
#779 [10:53] <Sunge> Thanks, I'll try it out!
#780 [10:53] <Superraygamer__> GreyVulpine http://paste.ubuntu.com/22184042/
#781 [10:54] <Superraygamer__> Nobody feels bad for me :(
#782 [10:54] <Sunge> Works like a charm! You're my hero! Thanks a lot! =)
#783 [10:55] <Superraygamer__> :(
#784 [10:55] <Superraygamer__> I never get to play minecraft
#785 [10:55] <Superraygamer__> NEVER
#786 [10:55] <Superraygamer__> EVER
#787 [10:55] * geegee [geegee@notlogged] has joined #minecrafthelp
#788 [10:56] <Superraygamer__> Everyone else is like "YES!!!!! MInecraft!!!" IM like omfg i got it for nothing
#789 [10:57] * Sss950779 [Sss950779@notlogged] has joined #minecrafthelp
#790 [10:58] <Superraygamer__> $ in the trash27
#791 [10:58] <Superraygamer__> $27 IN DE TRASH :(
#792 [10:59] <Superraygamer__> Everyone acts like they help but no.
#793 [11:00] * geegee [geegee@notlogged] has quit. (Client Quit)
#794 [11:00] <Superraygamer__> This is so stupid
#795 [11:00] <Superraygamer__> http://paste.ubuntu.com/22184042/
#796 [11:01] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says java.lang.NullPointerException group. How do I fix this? HiJackThis: http://paste.ubuntu.com/22184042/
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#798 [11:02] * Crystal|AFK is now known as CrystalMare
#799 [11:02] <Superraygamer__> I have a problem with minecraft. I cant connect to servers. I type in a server that is online and it says java.lang.NullPointerException group. How do I fix this? HiJackThis: http://paste.ubuntu.com/22184042/
#800 [11:02] <Superraygamer__> CrystalMare
#801 [11:02] * miner_ [miner_@notlogged] has joined #minecrafthelp
#802 [11:02] <CrystalMare> ?
#803 [11:03] <Superraygamer__> IM SO BAD RN
#804 [11:03] <bgsteiner> you in china?
#805 [11:03] <Superraygamer__> Is this a prank??
#806 [11:04] * miner_ [miner_@notlogged] has quit. (Client Quit)
#807 [11:04] <bgsteiner> just wondering why you have Xunlei instaalled
#808 [11:04] <Superraygamer__> why did I buy minecraft?? To play it.
#809 [11:04] <Superraygamer__> Dose it work? NO
#810 [11:05] <Superraygamer__> Why? I DONT KNOW
#811 [11:05] <bgsteiner> complaining wont help we are trying to help
#812 [11:06] <Superraygamer__> DUDE im bord i been here ofr like 10 hours now
#813 [11:06] <bgsteiner> the only thing i can see that may cause the problem is Malwarebytes Anti-Exploit
#814 [11:06] <bgsteiner> and from my chat history you haven't been very patient with the volunteers
#815 [11:06] <bgsteiner> Your probelm isnt caused by one this that is common to all users
#816 [11:07] <bgsteiner> we have to go through it to find what is the cause specificly to you
#817 [11:07] <mattym> bgsteiner, MWB products usually dont cause an issue
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#819 [11:08] <bgsteiner> I also see some torrenting stuff like TSearch and Xunlei but I have no background on those programs and usually alone they wouldn't cause the problem
#820 [11:09] <mattym> The VNC software may be the only other thing that could effect the network
#821 [11:09] * Superraygamer__ [Superraygamer__@notlogged] has quit. (Ping timeout: 195 seconds)
#822 [11:09] * Superraygamer__ [Superraygamer__@notlogged] has joined #minecrafthelp
#823 [11:10] <Superraygamer__> THEN WHAT DO I DO
#824 [11:10] <GreyVulpine> I see safesearch BHO
#825 [11:10] <GreyVulpine> which is a nice browser hijacker
#826 [11:11] <Superraygamer__> ?
#827 [11:11] <bgsteiner> I would recommend a scan
#828 [11:11] <Superraygamer__> OK
#829 [11:11] <bgsteiner> trojan, virus, and malware
#830 [11:11] <Superraygamer__> wait what???
#831 [11:11] <Superraygamer__> @_@
#832 [11:12] <mattym> ??> Superraygamer__ av/adwcleaner
#833 [11:12] <Absol> Superraygamer__: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#834 [11:12] * Fluxie [Fluxie@notlogged] has joined #minecrafthelp
#835 [11:12] <Absol> Superraygamer__: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#836 [11:12] <Superraygamer__> did that -_-
#837 [11:12] <Fluxie> My minecraft still crashes
#838 [11:12] <mattym> Superraygamer__, Did you change anything it wanted to remove?
#839 [11:12] <Superraygamer__> YAS
#840 [11:12] <Superraygamer__> I DID EVERYTHING!
#841 [11:13] <Superraygamer__> HiJackTHis
#842 [11:13] <mattym> ??> Superraygamer__ av/malwarebytes
#843 [11:13] <Absol> Superraygamer__: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#844 [11:13] <Absol> Superraygamer__: Download it here: http://www.malwarebytes.org/
#845 [11:13] <mattym> Superraygamer__, Have that program do a full scan
#846 [11:13] <Superraygamer__> did that
#847 [11:14] <Superraygamer__> have that too
#848 [11:14] <Fluxie> Hey what can i do about this: http://paste.ubuntu.com/22181535/
#849 [11:14] <Superraygamer__> http://paste.ubuntu.com/22184042/
#850 [11:14] <Superraygamer__> What can i do?
#851 [11:14] <mattym> Fluxie, From the games Title Menu select Options, then Video Settings, make sure Use VBO's are set to Off.
#852 [11:14] <Fluxie> Okay!
#853 [11:15] <Fluxie> And than it should e fixed?
#854 [11:15] <mattym> Fluxie, Try it and let me know
#855 [11:15] <Superraygamer__> TO prove i have Anti-Malewere program: https://www.malwarebytes.com/mwb-download/thankyou/
#856 [11:16] <mattym> Superraygamer__, Try removing all the programs you have added that effect the internet in any way. Those can all potentially give you that error
#857 [11:16] <Fluxie> For now it works!
#858 [11:16] <Fluxie> Thanks!
#859 [11:16] <Superraygamer__> Wait. I need a lesson
#860 [11:16] * kosei [kosei@notlogged] has joined #minecrafthelp
#861 [11:16] <Superraygamer__> Do you got skype?
#862 [11:17] <mattym> Superraygamer__, No
#863 [11:17] <Superraygamer__> WHats you got
#864 [11:17] * minekevin [minekevin@notlogged] has joined #minecrafthelp
#865 [11:17] <mattym> Superraygamer__, This
#866 [11:17] <mattym> Superraygamer__, We only use this chat
#867 [11:17] <Superraygamer__> ok good answer
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#869 [11:18] <Superraygamer__> How do i exactly do that?
#870 [11:18] <Superraygamer__> IM not shure
#871 [11:18] <Superraygamer__> Sure*
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#874 [11:20] <mattym> Superraygamer__, You uninstall the programs that you installed for purposes of network related stuff
#875 [11:20] <Superraygamer__> wait it works!!!
#876 [11:20] <Superraygamer__> THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#877 [11:20] <Superraygamer__> YAY!!!!!!!!!!!!!!!
#878 [11:21] <Superraygamer__> Sorry spam :/
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#883 [11:26] <CubeTheThird> I wonder what they uninstalled
#884 [11:27] <mattym> Dont even wanna know
#885 [11:27] <mattym> Its dealt with somehow
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#893 [11:36] <tristan> i have a problem for minecraft
#894 [11:36] <mattym> tristan, Please try to explain the issue
#895 [11:36] <tristan> im sorry im speak french
#896 [11:37] <mattym> ??> tristan lang/fr
#897 [11:37] <Absol> tristan: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#898 [11:38] <tristan> ok
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#905 [12:17] <zack> This is my first time with the game. actually helping a cousin to play. We installed lucky block mod as instructed but it is not working. or maybe we're doing something wrong. Any tips??
#906 [12:17] <CubeTheThird> ??> zack mods
#907 [12:17] <Absol> zack: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#908 [12:17] <Absol> zack: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#909 [12:18] <zack> alright cool. thanks
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#911 [12:18] * TJF2255 [TJF2255@notlogged] has joined #minecrafthelp
#912 [12:19] <TJF2255> hello
#913 [12:19] <CubeTheThird> hello TJF2255
#914 [12:19] <TJF2255> um could you help fix my minecraft
#915 [12:20] <CubeTheThird> TJF2255, what's the problem?
#916 [12:20] <Chromaryu> What happen when you try
#917 [12:20] <Chromaryu> (sorry, ninjad lol)
#918 [12:21] <TJF2255> it works when i start it then when i move on a server it stops and tells me im out of space and i gave it 1.5 GB
#919 [12:21] <CubeTheThird> TJF2255, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#920 [12:21] <TJF2255> ok
#921 [12:22] * saulokl1 [saulokl1@notlogged] has joined #minecrafthelp
#922 [12:22] <Chromaryu> ??< win/dxdiag
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#927 [12:25] * guilherme19875 [guilherme19875@notlogged] has joined #minecrafthelp
#928 [12:25] <guilherme19875> help me
#929 [12:25] <CubeTheThird> guilherme19875, with?
#930 [12:25] <guilherme19875> look this paste.ubuntu.com/22192033
#931 [12:25] <CubeTheThird> guilherme19875, download and install
#932 [12:25] <CubeTheThird> https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#933 [12:26] <guilherme19875> tks bro u save my life
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#935 [12:26] <Chromaryu> CTT, are you ninja or not
#936 [12:26] <TJF2255> no
#937 [12:27] <CubeTheThird> TJF2255, no what?
#938 [12:27] <TJF2255> ?
#939 [12:27] <CubeTheThird> Chromaryu, well I never passed the Chuunin exams...
#940 [12:27] <CubeTheThird> TJF2255, did you follow the instructions I gave you?
#941 [12:27] * danielowicz [danielowicz@notlogged] has joined #minecrafthelp
#942 [12:27] <TJF2255> you asked if i was ninja
#943 [12:27] <TJF2255> and yes i did
#944 [12:27] <CubeTheThird> TJF2255, he said CTT, which is short for CubeTheThird (me)
#945 [12:27] <Chromaryu> I mean, it's for CubeTheThird
#946 [12:28] <CubeTheThird> TJF2255, give the link to your paste here
#947 [12:28] <TJF2255> http://paste.ubuntu.com/22199019/
#948 [12:28] <CubeTheThird> TJF2255, did you do -Xmx1.5G ?
#949 [12:28] <CubeTheThird> TJF2255, you can't use decimal places in those
#950 [12:28] <TJF2255> oh sry
#951 [12:28] <Chromaryu> (Assume Bad JVM launch string)
#952 [12:29] <Chromaryu> Instead
#953 [12:29] <Chromaryu> -Xmx1536M
#954 [12:29] <TJF2255> it says this
#955 [12:30] <TJF2255> Error occurred during initialization of VM Could not reserve enough space for 1572864KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#956 [12:30] <Chromaryu> Huh....
#957 [12:30] <TJF2255> i play 1.8.8
#958 [12:30] <Chromaryu> Are you using 32bit version of windows?
#959 [12:30] <TJF2255> yes
#960 [12:31] <Chromaryu> Then you can't allocate java memory more than 1G
#961 [12:31] <Chromaryu> Due to OS and Java restrictions
#962 [12:31] * saulokl1 [saulokl1@notlogged] has quit. (Quit: Web client closed)
#963 [12:31] <TJF2255> ok
#964 [12:31] <TJF2255> ok
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#966 [12:32] <CubeTheThird> TJF2255, if you set it to 1, do you still crash?
#967 [12:32] <TJF2255> no it lets me on a server but when i move it crash
#968 [12:33] <CubeTheThird> TJF2255, ok. Copy THAT crash report onto http://paste.ubuntu.com
#969 [12:33] <TJF2255> i arready did it was the first on
#970 [12:33] <TJF2255> one
#971 [12:34] <CubeTheThird> TJF2255, you never sent a crash report
#972 [12:35] <TJF2255> http://paste.ubuntu.com/22200039/
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#974 [12:35] <TJF2255> http://paste.ubuntu.com/22200039/
#975 [12:36] <Chromaryu> ...
#976 [12:36] <Chromaryu> You mean -Xmx1G ...?
#977 [12:36] * fogelin02 [fogelin02@notlogged] has quit. (Client Quit)
#978 [12:37] <CubeTheThird> TJF2255, uncheck the JVM arguments box and save the profile
#979 [12:37] * andrewucjiha [andrewucjiha@notlogged] has joined #minecrafthelp
#980 [12:37] <Chromaryu> Why MC still uses CMS inc for GC
#981 [12:38] <andrewucjiha> I don't' can play Minecraft
#982 [12:38] <TJF2255> i did't crash thx
#983 [12:38] <andrewucjiha> http://paste.ubuntu.com/22200128/
#984 [12:40] <CubeTheThird> andrewucjiha, one moment
#985 [12:40] <TJF2255> do you know to server Brawl.com i go to that one and it crash
#986 [12:40] <CubeTheThird> andrewucjiha, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#987 [12:41] <CubeTheThird> TJF2255, you need to send us the crash report you get from that
#988 [12:41] <TJF2255> ok
#989 [12:41] <TJF2255> here
#990 [12:42] <TJF2255> http://paste.ubuntu.com/22200891/
#991 [12:42] <andrewucjiha> it's downloading
#992 [12:42] <CubeTheThird> TJF2255, hmm I'm actually seeing a couple different issues there
#993 [12:42] <TJF2255> ok
#994 [12:43] <TJF2255> ok like?
#995 [12:43] * bananananaz [bananananaz@notlogged] has joined #minecrafthelp
#996 [12:43] <Chromaryu> GL error. invalid Zip File, Chunk Badger error...
#997 [12:43] <CubeTheThird> TJF2255, well it looks like there's an issue with the texture pack the server is trying to send you. Might be broken, or an issue downloading it. I'm also seeing an issue with your graphics drivers
#998 [12:43] <CubeTheThird> ??> TJF2255 win/dxdiag
#999 [12:43] <Absol> TJF2255: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1000 [12:43] <TJF2255> ok
#1001 [12:44] <andrewucjiha> someone speaks portuguese?
#1002 [12:44] <andrewucjiha> i'm brazilian
#1003 [12:45] <CubeTheThird> andrewucjiha, we only speak English here
#1004 [12:45] <andrewucjiha> ok
#1005 [12:45] <bananananaz> my pixel format isnt accelerated
#1006 [12:46] <CubeTheThird> bananananaz, do you have a dxdiag report?
#1007 [12:46] <bananananaz> yes
#1008 [12:46] * adrian [adrian@notlogged] has joined #minecrafthelp
#1009 [12:46] <CubeTheThird> bananananaz, give a URL to it here
#1010 [12:46] * adrian [adrian@notlogged] has quit. (Client Quit)
#1011 [12:46] <bananananaz> http://paste.ubuntu.com/22200629/
#1012 [12:47] <CubeTheThird> bananananaz, one sec
#1013 [12:47] <bananananaz> ok
#1014 [12:47] <CubeTheThird> bananananaz, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1015 [12:47] <andrewucjiha> I will restart my computer
#1016 [12:47] <bananananaz> alright
#1017 [12:48] <TJF2255> http://paste.ubuntu.com/22201687/
#1018 [12:48] <TJF2255> here
#1019 [12:48] <CubeTheThird> TJF2255, ok one sec
#1020 [12:49] <bananananaz> thanks its working now
#1021 [12:49] <CubeTheThird> TJF2255, ok try installing catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1022 [12:50] <TJF2255> ok its installing
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#1025 [12:53] * Yalz [Yalz@notlogged] has joined #minecrafthelp
#1026 [12:54] <Yalz> hi
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#1028 [12:54] <Yalz> is this the support place? cause i really need help recovering my account
#1029 [12:54] <TJF2255> yea but im not one
#1030 [12:54] <CubeTheThird> Yalz, you'll have to contact Mojang about that
#1031 [12:54] <CubeTheThird> ??> Yalz mojang/email
#1032 [12:55] <Absol> Yalz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1033 [12:55] <Absol> Yalz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1034 [12:55] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1035 [12:56] <Yalz> oh, but do you know how long a password retrieval mail can take? cause i'm quite sure it was this email, but i don't receave any mail
#1036 [12:56] <CubeTheThird> Yalz, how long have you been waiting for it?
#1037 [12:56] * Mah321 [Mah321@notlogged] has quit. (Ping timeout: 195 seconds)
#1038 [12:56] <Yalz> half an hour i think..
#1039 [12:57] <TJF2255> HELP I HAVE AN VIRIS THE LINK WAS AN VIRIS
#1040 [12:57] <CubeTheThird> Yalz, ya some people have reported waiting an hour for it, though we don't often see cases like that these days
#1041 [12:57] <CubeTheThird> TJF2255, no.. the link we gave you is not a virus
#1042 [12:57] <CubeTheThird> TJF2255, if your screen is flickering that is normal
#1043 [12:57] <TJF2255> MY SCREEN IS HUGE
#1044 [12:58] <CubeTheThird> TJF2255, that's normal. it will fix itself
#1045 [12:58] <TJF2255> ok r you sure
#1046 [12:58] <Yalz> So like Obi-Wan once said, Paitiance?
#1047 [12:58] <CubeTheThird> Yalz, ya wait for a bit. If not just email Mojang
#1048 [12:59] <CubeTheThird> TJF2255, 100% sure
#1049 [12:59] <TJF2255> ITS NOT GONE
#1050 [12:59] <CubeTheThird> TJF2255, just keep waiting
#1051 [12:59] <TJF2255> i dont even see the icon
#1052 [13:00] <TJF2255> plz help
#1053 [13:01] <CubeTheThird> TJF2255, again, wait. Have some patience. It will reset after the driver is finished installing
#1054 [13:01] <CubeTheThird> TJF2255, if it finishes installing before it's fixed, reboot your computer to finish the installation
#1055 [13:01] <TJF2255> ok
#1056 [13:02] * Luka [Luka@notlogged] has joined #minecrafthelp
#1057 [13:02] <Luka> Heloo is anybody here
#1058 [13:03] <TJF2255> hi
#1059 [13:03] <Luka> hi are you supporter
#1060 [13:03] <TJF2255> No
#1061 [13:03] <Luka> -_-
#1062 [13:03] <Luka> FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
#1063 [13:03] <Luka> were are they then
#1064 [13:03] <TJF2255> ?
#1065 [13:03] <TJF2255> I dont know ether
#1066 [13:04] <CubeTheThird> Luka, can you just say what you need help with instead of spamming?
#1067 [13:05] <TJF2255> R you sure it will go away
#1068 [13:06] <CubeTheThird> TJF2255, 100% sure. At worse we can change it manually.
#1069 [13:06] <TJF2255> do i need to restart my computer
#1070 [13:06] <CubeTheThird> TJF2255, it's recommended you do so yes
#1071 [13:07] <CubeTheThird> TJF2255, once it's done
#1072 [13:07] <TJF2255> ok will the HUGE screen go away
#1073 [13:07] <CubeTheThird> TJF2255, .... again. yes. If it doesn't we can change it manually
#1074 [13:07] * TJF2255 [TJF2255@notlogged] has quit. (Quit: Web client closed)
#1075 [13:08] * jesdan861 [jesdan861@notlogged] has joined #minecrafthelp
#1076 [13:08] <jesdan861> Hello
#1077 [13:09] <jesdan861> I have a problem
#1078 [13:09] <CubeTheThird> jesdan861, and that is?
#1079 [13:09] <jesdan861> When I join a minecraft server it tells me an error
#1080 [13:10] <jesdan861> like java.lang.nullpointer
#1081 [13:10] <CubeTheThird> jesdan861, what anti-virus and firewall software do you have?
#1082 [13:11] <jesdan861> My antivirus is MCPR
#1083 [13:12] <CubeTheThird> never heard of that one...
#1084 [13:13] <CubeTheThird> jesdan861, do you mean McAfee?
#1085 [13:13] <jesdan861> yea that one
#1086 [13:13] <CubeTheThird> ??> jesdan861 av/mcafee
#1087 [13:13] <Absol> jesdan861: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1088 [13:13] <Absol> jesdan861: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1089 [13:13] * TJF2255 [TJF2255@notlogged] has joined #minecrafthelp
#1090 [13:13] <TJF2255> hello
#1091 [13:14] <jesdan861> What antivirus shouls I use
#1092 [13:14] <jesdan861> Then
#1093 [13:14] <CubeTheThird> jesdan861, we recommend avast free
#1094 [13:14] <CubeTheThird> TJF2255, welcome back
#1095 [13:14] <jesdan861> If Idownload it Will minecraft work
#1096 [13:14] <TJF2255> I installed somthing and it made my screen TinY
#1097 [13:15] <TJF2255> ITS TINY NOW
#1098 [13:15] <CubeTheThird> TJF2255, so.. is that a good thing?
#1099 [13:15] <CubeTheThird> jesdan861, if you get rid of mcafee, yes
#1100 [13:16] <TJF2255> NO I WANT IT TO ITS NORMAL SIZE
#1101 [13:16] <jesdan861> ok thanks
#1102 [13:16] <TJF2255> hello?
#1103 [13:17] <CubeTheThird> TJF2255, right-click on your computer desktop background, and click Screen Resolution
#1104 [13:17] <TJF2255> i did but it says im on the right one
#1105 [13:18] <jesdan861> does the firewall amtter
#1106 [13:18] <CubeTheThird> TJF2255, perhaps you had it set lower before?
#1107 [13:18] <TJF2255> Mabe
#1108 [13:18] <CubeTheThird> jesdan861, the firewall included with mcafee is the problem. The default one you get with avast is fine
#1109 [13:18] <jesdan861> ok
#1110 [13:18] <TJF2255> um let me look at me y screen shots
#1111 [13:19] <TJF2255> im starting minecraft um do i need to tell you if it crash
#1112 [13:20] * LDShadowLady [LDShadowLady@notlogged] has joined #minecrafthelp
#1113 [13:20] <LDShadowLady> Hello
#1114 [13:20] <CubeTheThird> hello LDShadowLady
#1115 [13:20] <LDShadowLady> Popcorn
#1116 [13:21] <LDShadowLady> Making vid
#1117 [13:21] <CubeTheThird> LDShadowLady, umm.. did you need something?
#1118 [13:21] <LDShadowLady> a vid*
#1119 [13:21] <LDShadowLady> Yeah
#1120 [13:21] <CubeTheThird> LDShadowLady, and that would be...?
#1121 [13:21] * kayque [kayque@notlogged] has joined #minecrafthelp
#1122 [13:21] <LDShadowLady> You dun know me?
#1123 [13:22] <LDShadowLady> LDShadowLady on youtube, please boop the subscribe and like button :D
#1124 [13:22] <CubeTheThird> LDShadowLady, if you're only here to advertise, you'll just get kicked. Do you have need for tech support for vanilla minecraft?
#1125 [13:22] * kayque [kayque@notlogged] has quit. (Client Quit)
#1126 [13:23] <LDShadowLady> I have bukkit
#1127 [13:23] <LDShadowLady> And like 2 million subs
#1128 [13:23] <LDShadowLady> Bitch you jel?
#1129 [13:23] <Absol> LDShadowLady: Please keep it civil
#1130 [13:23] * CubeTheThird kicked LDShadowLady from #minecrafthelp (Reason: DShadowLady :nope. Couldn't care less)
#1131 [13:24] * KawaiiPinkyOwO [KawaiiPinkyOwO@notlogged] has joined #minecrafthelp
#1132 [13:24] <KawaiiPinkyOwO> Hello
#1133 [13:24] <CubeTheThird> hello again
#1134 [13:24] <KawaiiPinkyOwO> :)
#1135 [13:24] <KawaiiPinkyOwO> WAIT
#1136 [13:24] <TJF2255> IT WORK THX
#1137 [13:24] <CubeTheThird> KawaiiPinkyOwO, this channel is for vanilla minecraft tech support
#1138 [13:25] <CubeTheThird> TJF2255, awesome!
#1139 [13:25] <KawaiiPinkyOwO> Is this like
#1140 [13:25] <KawaiiPinkyOwO> For questions?
#1141 [13:25] <KawaiiPinkyOwO> Like
#1142 [13:25] <KawaiiPinkyOwO> I need help
#1143 [13:25] <CubeTheThird> KawaiiPinkyOwO, we help people fix their game if it's not working properly
#1144 [13:25] <KawaiiPinkyOwO> For paying minecraftä
#1145 [13:25] <KawaiiPinkyOwO> Oh
#1146 [13:25] <jesdan861> Cubethethird I installed avast but now minecraft does not open
#1147 [13:25] <CubeTheThird> jesdan861, did you remove mcafee and reboot your computer?
#1148 [13:25] <KawaiiPinkyOwO> Can you pay with visa electron (Not a credit card)
#1149 [13:25] * Uf_Gamer [Uf_Gamer@notlogged] has joined #minecrafthelp
#1150 [13:26] <CubeTheThird> KawaiiPinkyOwO, pre-paid credit cards cannot be used for international purchases. You can however use it to buy a gift code from amazon or a store
#1151 [13:26] <jesdan861> no let me do it
#1152 [13:26] <KawaiiPinkyOwO> It's not a credit card...
#1153 [13:26] <CubeTheThird> KawaiiPinkyOwO, it's a pre-paid credit card
#1154 [13:26] <KawaiiPinkyOwO> Pre paid?
#1155 [13:27] <KawaiiPinkyOwO> It's Visa Electron nordea
#1156 [13:27] <CubeTheThird> KawaiiPinkyOwO, like a gift card credit card. Has a fixed amount of money on it. That's what you have
#1157 [13:27] <KawaiiPinkyOwO> Oh
#1158 [13:27] <KawaiiPinkyOwO> It's a bank card doe
#1159 [13:27] <KawaiiPinkyOwO> Nordea?
#1160 [13:27] <CubeTheThird> KawaiiPinkyOwO, so.. it's a normal credit card then
#1161 [13:27] <TJF2255> it NOT CRASH
#1162 [13:27] * MINECRAFT [MINECRAFT@notlogged] has joined #minecrafthelp
#1163 [13:27] <CubeTheThird> TJF2255, awesome! have fun!
#1164 [13:27] <Uf_Gamer> I already paid the original bill, but the site says Minecraft.net as if I had not paid.
#1165 [13:28] <CubeTheThird> Uf_Gamer, what is your minecraft username?
#1166 [13:28] * MINECRAFT is now known as Guest86603
#1167 [13:28] <KawaiiPinkyOwO> Nooo
#1168 [13:28] * felipeboy10 [felipeboy10@notlogged] has joined #minecrafthelp
#1169 [13:28] <KawaiiPinkyOwO> My mom isn't like
#1170 [13:28] <Uf_Gamer> Uf_Gamer
#1171 [13:28] <TJF2255> thx do you play Brawl.com server
#1172 [13:28] <KawaiiPinkyOwO> She doesn't have a job
#1173 [13:28] <KawaiiPinkyOwO> So she can't have a credit card
#1174 [13:28] <Uf_Gamer> i think
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#1176 [13:28] <CubeTheThird> KawaiiPinkyOwO, but it's linked with a bank, no?
#1177 [13:29] <KawaiiPinkyOwO> It's linked with a bank yep
#1178 [13:29] <TJF2255> Do you play brawl.com
#1179 [13:29] <KawaiiPinkyOwO> But it's not a credit card
#1180 [13:29] <CubeTheThird> Uf_Gamer, as far as I can see that name has been changed multiple times. Assuming you didn't change it, it's likely your account was compromised
#1181 [13:29] <KawaiiPinkyOwO> brawl.com? Isn't this the minecraft chat...?
#1182 [13:29] <CubeTheThird> KawaiiPinkyOwO, ok... not sure then. You could try using it. If it doesn't work though you'll need to try on amazon or at a store
#1183 [13:29] <CubeTheThird> TJF2255, I don't play on public servers
#1184 [13:29] <KawaiiPinkyOwO> Okay
#1185 [13:30] <KawaiiPinkyOwO> Good, because i really want the legit minecraft 'cause i feel like i'm a criminal for using the cracked one and i want to support minecraft because it's such an amazing game...
#1186 [13:31] <Uf_Gamer> but I've changed several times because I changed once and appeared as if he had not changed.
#1187 [13:31] <KawaiiPinkyOwO> I'm 11 thou so no prison pls ._.
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#1189 [13:31] <KawaiiPinkyOwO> I'm too young to be in prison :(
#1190 [13:32] <jesdan861> Hi I am back
#1191 [13:32] <jesdan861> I started minecraft but it says not responding
#1192 [13:33] <CubeTheThird> jesdan861, is it crashing?
#1193 [13:33] <CubeTheThird> Uf_Gamer, what did you change it to?
#1194 [13:33] <KawaiiPinkyOwO> jesdan861 what computer you have?
#1195 [13:33] <jesdan861> no gust stuck on not responding
#1196 [13:33] <KawaiiPinkyOwO> Hmm
#1197 [13:33] <KawaiiPinkyOwO> What computer do you have?
#1198 [13:33] <CubeTheThird> jesdan861, is this right after you click play?
#1199 [13:33] * derek2007 [derek2007@notlogged] has joined #minecrafthelp
#1200 [13:34] <jesdan861> ok minecraft came but when i joind a server it still says the error
#1201 [13:34] <KawaiiPinkyOwO> Oh
#1202 [13:34] <CubeTheThird> jesdan861, does singleplayer work?
#1203 [13:34] <jesdan861> Yes
#1204 [13:34] <KawaiiPinkyOwO> How much ram and space you have on yourcomputer?
#1205 [13:34] <Uf_Gamer> Sorry, i don't understand, can you say again
#1206 [13:34] <KawaiiPinkyOwO> Wierd..
#1207 [13:35] <CubeTheThird> Uf_Gamer, you said you tried changing the name. Changing to what?
#1208 [13:35] <CubeTheThird> jesdan861, but the game doesn't give you a crash report? it just freezes?
#1209 [13:35] <KawaiiPinkyOwO> Does it crash when you click multiplayer?
#1210 [13:35] <KawaiiPinkyOwO> Well does it freeze when you click multiplayer?
#1211 [13:35] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1212 [13:35] <Uf_Gamer> Uf_Gamer. Before was Ultimate_Fither
#1213 [13:36] <jesdan861> No the game came now it just lagged but it still says the error of multiplayer
#1214 [13:36] <CubeTheThird> Uf_Gamer, yes, and I can see it was changed 5 times since that
#1215 [13:36] * samschaap [samschaap@notlogged] has quit. (Ping timeout: 186 seconds)
#1216 [13:36] <KawaiiPinkyOwO> What does it say exactly?
#1217 [13:36] * SushiMeshi [SushiMeshi@notlogged] has joined #minecrafthelp
#1218 [13:36] <SushiMeshi> My Minecraft display has Shrinked
#1219 [13:37] <KawaiiPinkyOwO> Well
#1220 [13:37] <CubeTheThird> SushiMeshi, in the game's options, change the GUI scale setting
#1221 [13:37] <Uf_Gamer> So. how do I recover the account
#1222 [13:37] <KawaiiPinkyOwO> Go to settings and video settings and change the GUI
#1223 [13:37] <SushiMeshi> no, the whole display has shrinked
#1224 [13:37] <KawaiiPinkyOwO> Oh
#1225 [13:37] <CubeTheThird> Uf_Gamer, you'll have to contact Mojang about that
#1226 [13:37] <CubeTheThird> ??> Uf_Gamer mojang/email
#1227 [13:37] <Absol> Uf_Gamer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1228 [13:37] <Absol> Uf_Gamer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1229 [13:38] <jesdan861> hello
#1230 [13:38] <CubeTheThird> SushiMeshi, do you mean the window is smaller?
#1231 [13:38] <CubeTheThird> jesdan861, what's the error message?
#1232 [13:38] <SushiMeshi> no
#1233 [13:38] <jesdan861> java.lang.nullpointedexception
#1234 [13:38] <Uf_Gamer> ok thanks guys, i will try
#1235 [13:39] <CubeTheThird> ??> jesdan861 tools/hjt
#1236 [13:39] <Absol> jesdan861: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1237 [13:39] <Absol> jesdan861: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1238 [13:39] <CubeTheThird> SushiMeshi, can you get a screenshot?
#1239 [13:39] <SushiMeshi> i can go full screen, and when i play, i can see the things properly, but the buttons such as option button or other buttons have become so small
#1240 [13:39] <Yalz> still no mail.. should i be worried now?
#1241 [13:39] <SushiMeshi> i will try
#1242 [13:39] <KawaiiPinkyOwO> Hijack sounds scary >.>
#1243 [13:39] <jesdan861> What tolls/hjt
#1244 [13:39] <KawaiiPinkyOwO> My grandpa died in 9/11 :(
#1245 [13:40] <Yalz> CubeTheThird i still got no mail .. should i be worried?
#1246 [13:40] <CubeTheThird> KawaiiPinkyOwO, it's a very reputable tool
#1247 [13:40] <CubeTheThird> Yalz, you should just email Mojang
#1248 [13:40] <CubeTheThird> ??> Yalz mojang/email
#1249 [13:40] <jesdan861> Do I download the downlaod
#1250 [13:40] <Absol> Yalz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1251 [13:40] <Absol> Yalz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1252 [13:40] <CubeTheThird> jesdan861, yes. Do what Absol told you
#1253 [13:40] <KawaiiPinkyOwO> Oh..
#1254 [13:41] <Yalz> problem is, i dont have that payment id
#1255 [13:41] <KawaiiPinkyOwO> I'll try to pay and install minecraft soon
#1256 [13:41] <jesdan861> I downloded it now what do i do
#1257 [13:41] <CubeTheThird> Yalz, what method of payment did you use?
#1258 [13:41] <KawaiiPinkyOwO> Wait can i play minecraft on playstation vita?
#1259 [13:41] <CubeTheThird> <Absol> jesdan861: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1260 [13:41] <CubeTheThird> KawaiiPinkyOwO, I believe that's a different version of the game
#1261 [13:42] <Yalz> i bought it all the way back like 5 years ago..
#1262 [13:42] <jesdan861> itfinished now what
#1263 [13:42] <CubeTheThird> Yalz, ok.. so?
#1264 [13:42] <KawaiiPinkyOwO> Oh
#1265 [13:43] * jah [jah@notlogged] has joined #minecrafthelp
#1266 [13:43] <jah> hello
#1267 [13:43] <CubeTheThird> jesdan861, give the link here?
#1268 [13:43] <CubeTheThird> hell jah
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#1271 [13:43] <jah> i need help
#1272 [13:43] <CubeTheThird> jah, .. with?
#1273 [13:44] <jah> how to fix minecraft when it crashes im on windows 10
#1274 [13:44] <CubeTheThird> jah, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1275 [13:44] <Yalz> i don't have the mail anymore
#1276 [13:44] <jah> ok thx
#1277 [13:44] <CubeTheThird> Yalz, I asked you what method of payment you used
#1278 [13:45] <Yalz> uhm.. card
#1279 [13:45] <Yalz> debit i believe..
#1280 [13:45] <CubeTheThird> Yalz, and you bought it when?
#1281 [13:45] <Yalz> but i mean, it's 5 years ago
#1282 [13:45] <CubeTheThird> Yalz, august 2011?
#1283 [13:45] * jesdan861 [jesdan861@notlogged] has quit. (Ping timeout: 195 seconds)
#1284 [13:46] <Yalz> i believe.. i don't know the exact date
#1285 [13:46] <Yalz> but it was a while ago
#1286 [13:46] <jah> ok i copyed it and pated it now what
#1287 [13:46] <CubeTheThird> Yalz, month and year is what's really needed
#1288 [13:46] <CubeTheThird> jah, give the link here
#1289 [13:47] <CubeTheThird> ??> Yalz account/trans-id/skrill
#1290 [13:47] <Absol> Yalz: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1291 [13:47] <Absol> Yalz: If you need to recover your transaction ID from this service, call or email here: https://help.skrill.com/en/ContactSkrill
#1292 [13:47] <Absol> Yalz: Should you choose the email option, select I do not have a Skrill account yet), and choose the category Payments -- Send money. Be sure to include the email used for the purchase.
#1293 [13:47] <Yalz> that's what i don't remember.. like i said, it's quite a while ago
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#1296 [13:48] <CubeTheThird> Yalz, if it falls into "mid 2011 to 2013" then it's skrill that handled the transaction
#1297 [13:48] <jah> [11:41:21] [main/INFO]: Setting user: dragoncoco31 [11:41:21] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [11:41:22] [Client thread/INFO]: LWJGL Version: 2.9.1 [11:41:22] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.1.jar:?] at org.lwjgl.opengl.WindowsPeerIn
#1298 [13:48] <CubeTheThird> jah, I said to paste it onto http://paste.ubuntu.com and give the link here. That's not a link
#1299 [13:48] <jah> i did
#1300 [13:49] <jah> it say it download text
#1301 [13:49] <CubeTheThird> jah, yes. Give the address to that page here
#1302 [13:50] <jah> now it says to login
#1303 [13:50] <CubeTheThird> jah, ... go back a page. I didn't say to click on that
#1304 [13:50] <jah> ok i back
#1305 [13:50] <jah> to it
#1306 [13:51] <CubeTheThird> jah, now, give the address to THAT page here
#1307 [13:51] <jah> 22208906
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#1310 [13:52] <jah> thats it
#1311 [13:52] <CubeTheThird> jah, ok.. do you have a dxdiag report?
#1312 [13:53] <jah> ok so can i play minecraft now with it out crashing
#1313 [13:53] <SushiMeshi> please help me
#1314 [13:53] <CubeTheThird> SushiMeshi, can you get a screenshot of your issue?
#1315 [13:53] <SushiMeshi> no
#1316 [13:54] <SushiMeshi> how do you take screenshots?
#1317 [13:54] <CubeTheThird> SushiMeshi, press f2 with the game open. Or press the print screen key on your keyboard
#1318 [13:54] <SushiMeshi> ok
#1319 [13:55] * jesdan861 [jesdan861@notlogged] has joined #minecrafthelp
#1320 [13:55] <jesdan861> Im back
#1321 [13:55] <CubeTheThird> jesdan861, any change?
#1322 [13:56] <jesdan861> no I Restarted my computer again and tried minecraaft and still doesnot work the servers
#1323 [13:56] * Uf_Gamer [Uf_Gamer@notlogged] has quit. (Quit: Web client closed)
#1324 [13:56] <jah> can i play minecraft with out crashing
#1325 [13:56] <CubeTheThird> ??> jah win/dxdiag
#1326 [13:56] <Absol> jah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1327 [13:56] <CubeTheThird> ??> jesdan861 tools/hjt
#1328 [13:56] <Absol> jesdan861: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1329 [13:56] <Absol> jesdan861: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1330 [13:56] * SushiMeshi [SushiMeshi@notlogged] has quit. (Quit: Web client closed)
#1331 [13:56] <CubeTheThird> jesdan861, please follow those instructions ^^^^
#1332 [13:56] <jah> what
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#1334 [13:57] <CubeTheThird> jah, do what Absol told you
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#1336 [13:57] <jah> i know
#1337 [13:58] * KawaiiPinkyOwO [KawaiiPinkyOwO@notlogged] has quit. (Ping timeout: 195 seconds)
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#1341 [14:06] <jesdan861_> I dont now how to do these stuff
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#1343 [14:07] <CubeTheThird> jesdan861_, what do you not know how to do?
#1344 [14:08] * TJF2255 [TJF2255@notlogged] has quit. (Ping timeout: 195 seconds)
#1345 [14:08] <jesdan861_> Everything
#1346 [14:08] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1347 [14:08] <CubeTheThird> jesdan861_, then can you ask someone who's better with computers to help you?
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#1351 [14:12] <slasher> hi
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#1354 [14:12] <slasher> my minecraft crashes and this is what i get in my game output # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffddd39d5d3, pid=9940, tid=0x0000000000002540 # # JRE version: Java(TM) SE Runtime Environment (8.0_101-b13) (build 1.8.0_101-b13) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.101-b13 mixed mode windows-amd64 compressed oops
#1355 [14:13] <CubeTheThird> slasher, paste it onto http://paste.ubuntu.com and give the URL here.
#1356 [14:14] <slasher> http://paste.ubuntu.com/22212554/
#1357 [14:14] <CubeTheThird> slasher, in the game's video settings, turn off VBOs
#1358 [14:14] <slasher> ok
#1359 [14:14] <slasher> ill tell u if it works
#1360 [14:14] <slasher> i turned them off
#1361 [14:16] <slasher> what does it do?
#1362 [14:17] <CubeTheThird> slasher, it stands for Vertex Buffered Objects. It's a graphics construct that can improve performance if supported. Certain Intel graphics drivers crash with it
#1363 [14:17] * Son0fKee [Son0fKee@notlogged] has joined #minecrafthelp
#1364 [14:17] <Son0fKee> Salve
#1365 [14:17] <slasher> thank you
#1366 [14:17] <slasher> it worked
#1367 [14:17] <CubeTheThird> ah good
#1368 [14:17] <Son0fKee> Mi potete dare il tradutttore?
#1369 [14:17] <Son0fKee> traduttore*
#1370 [14:17] <CubeTheThird> ??> Son0fKee lang/it
#1371 [14:17] <Absol> Son0fKee: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#1372 [14:19] <Son0fKee> i have a problem with forge
#1373 [14:19] <CubeTheThird> ??> Son0fKee mods
#1374 [14:19] <Son0fKee> when i open it
#1375 [14:19] <Absol> Son0fKee: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1376 [14:19] <Absol> Son0fKee: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1377 [14:19] <Son0fKee> i use only Pixelmon v 3.4
#1378 [14:19] <Son0fKee> when i join in a server it crash
#1379 [14:19] <Son0fKee> can i show you the error?
#1380 [14:20] <Son0fKee> ok im sorry
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#1384 [14:26] <TugiMavi> Mojang employees hello my account was stolen and modified in the E-mail Can you Help
#1385 [14:27] <CubeTheThird> TugiMavi, we do not work for Mojang here. You have to email them
#1386 [14:27] <CubeTheThird> ??> TugiMavi mojang/email
#1387 [14:27] <Absol> TugiMavi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1388 [14:27] <Absol> TugiMavi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1389 [14:27] <TugiMavi> oke
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#1399 [14:42] <Richie> I need help with the "Pixel Format Not Accelerated" problem
#1400 [14:43] <CubeTheThird> Richie, do you have a dxdiag report?
#1401 [14:43] <Richie> This? http://paste.ubuntu.com/22216000/
#1402 [14:44] <CubeTheThird> Richie, yes one moment
#1403 [14:46] * ouassim [ouassim@notlogged] has joined #minecrafthelp
#1404 [14:47] <ouassim> my minecraft have crash
#1405 [14:48] * EMMET121212 [EMMET121212@notlogged] has joined #minecrafthelp
#1406 [14:48] <CubeTheThird> Richie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1407 [14:48] <CubeTheThird> ouassim, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1408 [14:48] <Richie> I see
#1409 [14:49] <Richie> So there's nothing I can do about it on this version
#1410 [14:49] <Richie> Besides downgrading
#1411 [14:49] <CubeTheThird> Richie, your computer is a laptop?
#1412 [14:49] <Richie> Yes
#1413 [14:49] <CubeTheThird> Richie, then no, there is not
#1414 [14:49] <Richie> Oh
#1415 [14:49] <Richie> Well, thanks for clearing that up
#1416 [14:50] <ouassim> ok
#1417 [14:50] <EMMET121212> http://paste.ubuntu.com/22216861/
#1418 [14:50] <EMMET121212> mine wont start D:
#1419 [14:50] <CubeTheThird> EMMET121212, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1422 [14:51] <wagsamoht> http://paste.ubuntu.com/22216985/
#1423 [14:51] <ouassim> what i can do now
#1424 [14:51] <wagsamoht> i need help with my resolution.
#1425 [14:52] <wagsamoht> my cursor moves on its own.
#1426 [14:52] <CubeTheThird> wagsamoht, one moment
#1427 [14:52] <CubeTheThird> ouassim, you still need to give us the link to your crash report
#1428 [14:52] <CubeTheThird> wagsamoht, wait.. so what's the problem exactly?
#1429 [14:53] <wagsamoht> basicly, my cursor moves without me touching my mouse
#1430 [14:53] <wagsamoht> (crosshair)
#1431 [14:53] <CubeTheThird> wagsamoht, does it happen if you use a different mouse?
#1432 [14:53] <wagsamoht> well, the thing is it worked before
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#1436 [14:54] <wagsamoht> before that problem my resolution bugged
#1437 [14:54] <CubeTheThird> wagsamoht, what do you mean your resolution is bugged?
#1438 [14:55] <ouassim> helloI have to send the link of the crash
#1439 [14:55] <CubeTheThird> ouassim, yes give us the link to your crash report
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#1441 [14:55] <ouassim> were i can do
#1442 [14:55] <wagsamoht> like if it goes in full sceen it just goes to a part of the screen
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#1444 [14:55] <CubeTheThird> ouassim, did you paste it onto http://paste.ubuntu.com ?
#1445 [14:55] <Higor_HG_YT> oi eu sou Brasileiro
#1446 [14:56] <ouassim> ok
#1447 [14:56] <wagsamoht> now that is ok, now the cursor is bugged
#1448 [14:56] <Higor_HG_YT> i am from Brazilian
#1449 [14:56] <CubeTheThird> wagsamoht, in-game, when you press f3, does it show it's using your Intel or Nvidia graphics?
#1450 [14:56] <CubeTheThird> Higor_HG_YT, do you need something? We only speak English here
#1451 [14:56] <Higor_HG_YT> no
#1452 [14:56] <wagsamoht> Nvidia
#1453 [14:56] <Higor_HG_YT> voce pode por favor traduzir para portugues o que voce falar
#1454 [14:57] <CubeTheThird> wagsamoht, are you using mods?
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#1456 [14:57] <CubeTheThird> ??> Higor_HG_YT lang/pt
#1457 [14:57] <ouassim> i send the crash
#1458 [14:57] <Absol> Higor_HG_YT: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1459 [14:57] <wagsamoht> yes.
#1460 [14:57] <CubeTheThird> wagsamoht, do you have issue without any mods?
#1461 [14:57] <wagsamoht> nope.
#1462 [14:57] <CubeTheThird> ouassim, now give the URL to your report here
#1463 [14:57] <Higor_HG_YT> http://paste.ubuntu.com/22217499/ my problem
#1464 [14:57] <CubeTheThird> wagsamoht, then we cannot help you here
#1465 [14:57] <wagsamoht> they work perfectly fine
#1466 [14:57] <wagsamoht> One more thing
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#1468 [14:58] <CubeTheThird> ...yes?
#1469 [14:58] <wagsamoht> Is it normal that my nvidia runs mincraft slower than my intel hd card?
#1470 [14:58] <wagsamoht> like we are talking 40 fps
#1471 [14:58] <CubeTheThird> wagsamoht, umm.. no that's not normal. it should run much better with nvidia
#1472 [14:58] <ouassim> were i caan found my url crash
#1473 [14:58] <ouassim> can
#1474 [14:59] <CubeTheThird> ouassim, the website address. At the top of your browser. You can press f6 to highlight it
#1475 [14:59] <CubeTheThird> wagsamoht, is your laptop plugged into power?
#1476 [14:59] <wagsamoht> I have a laptop with 940m and A i7 6500U
#1477 [14:59] <wagsamoht> Yes it is
#1478 [15:00] <CubeTheThird> wagsamoht, can you check your power settings to make sure it's running on Maximum Performance?
#1479 [15:00] <CubeTheThird> Higor_HG_YT, download and install the 3rd download https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#1480 [15:01] <ouassim> But what bowrs linking Gotta Give
#1481 [15:01] <Higor_HG_YT> Hi my problem is when I will open the game open Minecraft.Eu he usually there when I click to play it loads the launcher and back on the launcher again it does not appear Mojang it only gets in launcher.POR PLEASE HELP ME
#1482 [15:01] <CubeTheThird> Higor_HG_YT, ... I just told you what to do
#1483 [15:02] <ouassim> But what bowrs linking Gotta Give??
#1484 [15:03] <CubeTheThird> ouassim, I have no idea what that means
#1485 [15:03] <Higor_HG_YT> VOCE ENTENDEU O QUE FALEI É ESSE O PROBLEMA QUE EU ESTOU TENDO
#1486 [15:03] <CubeTheThird> ouassim, you need to give the website address of your paste. it looks like http://paste.ubuntu.com/######### where ## are numbers
#1487 [15:03] <CubeTheThird> Higor_HG_YT, stop with the caps, and do what I told you
#1488 [15:03] <Higor_HG_YT> EU ESTOU BAIXANDO O ARQUIVO QUE VOCE MANDOU EU BAIXAR!
#1489 [15:04] <Higor_HG_YT> ok
#1490 [15:04] <Higor_HG_YT> sorry
#1491 [15:04] <ouassim> http://paste.ubuntu.com/22218076/
#1492 [15:04] <ouassim> is this
#1493 [15:04] <ouassim> ??
#1494 [15:05] <CubeTheThird> ouassim, one moment
#1495 [15:05] <ouassim> ok
#1496 [15:05] <CubeTheThird> ouassim, you are using a texture pack that is too large for your computer to handle
#1497 [15:05] <ouassim> how i can delet that
#1498 [15:05] <CubeTheThird> ouassim, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1499 [15:06] <wagsamoht> thanks
#1500 [15:06] <wagsamoht> it works better now
#1501 [15:06] <ouassim> ok i have
#1502 [15:06] <wagsamoht> 90fps instead of 40-50 is indeed better
#1503 [15:07] <ouassim> what i do by me open gamedir
#1504 [15:07] <CubeTheThird> wagsamoht, yup. Unless your monitor has higher than 60Hz refresh rate, you should limit your fps
#1505 [15:07] <CubeTheThird> ouassim, open the resourcepacks folder
#1506 [15:07] <ouassim> yes i found it
#1507 [15:07] <wagsamoht> whilst, is there no way i can fix my crosshair that slides on its own
#1508 [15:08] <CubeTheThird> wagsamoht, it still does that? Without mods?
#1509 [15:09] <ouassim> yes i delet that thank you very match yo awesome
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#1511 [15:09] <wagsamoht> this is my problem : https://www.youtube.com/watch?v=wyI92HA5Upc
#1512 [15:10] <CubeTheThird> wagsamoht, yes or no, is that happening without ANY mods
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#1514 [15:10] <wagsamoht> i'll chech
#1515 [15:11] <awesomewolflena> my game keeps crashing how do i stop that
#1516 [15:11] <CubeTheThird> awesomewolflena, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1517 [15:11] <awesomewolflena> http://paste.ubuntu.com/22220010/
#1518 [15:11] <awesomewolflena> there
#1519 [15:11] <wagsamoht> it does it without mods
#1520 [15:11] <wagsamoht> Vanilla
#1521 [15:12] <CubeTheThird> wagsamoht, does it happen if you use a different mouse?
#1522 [15:12] <wagsamoht> haven't tried
#1523 [15:12] <wagsamoht> yes
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#1525 [15:14] <CubeTheThird> wagsamoht, is your trackpad enabled>?
#1526 [15:15] <awesomewolflena> http://paste.ubuntu.com/22220010/ heres the link
#1527 [15:15] <wagsamoht> i just noticed it won't work apparently
#1528 [15:15] <CubeTheThird> ??> awesomewolflena win/dxdiag
#1529 [15:15] <Absol> awesomewolflena: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1530 [15:15] <wagsamoht> it's not off
#1531 [15:16] <CubeTheThird> wagsamoht, perhaps turn it off then
#1532 [15:16] <wagsamoht> good idea. anyways thanks for your patioence
#1533 [15:16] <wagsamoht> Have a nice day, bye
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#1538 [15:20] <wagsamoht> If that problem occurs to some one else, Tell them it's because of the resolution of the screen
#1539 [15:21] <awesomewolflena> http://paste.ubuntu.com/22221222/ heres the link'
#1540 [15:21] <wagsamoht> Thanks again__
#1541 [15:22] <CubeTheThird> awesomewolflena, one moment
#1542 [15:23] <CubeTheThird> awesomewolflena, try download and install the 3rd download : https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
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#1544 [15:24] <awesomewolflena> ok
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#1550 [15:26] <awesomewolflena> how do ik if its done
#1551 [15:26] <awesomewolflena> downloading]'
#1552 [15:26] <CubeTheThird> awesomewolflena, ... it will tell you?
#1553 [15:27] <awesomewolflena> its doing nothing
#1554 [15:28] <CubeTheThird> awesomewolflena, perhaps try using a different web browser?
#1555 [15:28] <awesomewolflena> what do u mean a diffrent browser
#1556 [15:28] <CubeTheThird> awesomewolflena, like Firefox, Google Chrome, etc?
#1557 [15:29] <awesomewolflena> ok
#1558 [15:32] <awesomewolflena> hows ur day
#1559 [15:35] * MrPayJay [MrPayJay@notlogged] has joined #minecrafthelp
#1560 [15:36] <MrPayJay> I dont have a code for Minecraft Windows 10 Beta, but i´m already owning Minecraft for PC
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#1562 [15:37] <CubeTheThird> MrPayJay, the code should be listed on account.mojang.com/me
#1563 [15:38] <MrPayJay> There isn´t anything! Thats what the page looks like: http://prntscr.com/c1p60t
#1564 [15:39] <CubeTheThird> MrPayJay, umm.. that Mojang account doesn't have a minecraft account on it
#1565 [15:39] <MrPayJay> but i already changed my name with this mojang account
#1566 [15:40] <CubeTheThird> MrPayJay, umm.. you're probably logging in with the wrong email. That page doesn't show a minecraft account on it
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#1568 [15:42] <MrPayJay> Thx
#1569 [15:42] <MrPayJay> it was a different email account xD
#1570 [15:42] <awesomewolflena> cube why do u ingnore me'
#1571 [15:43] <CubeTheThird> awesomewolflena, you still having trouble?
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#1574 [15:44] <awesomewolflena> its still downloading
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#1610 [16:40] <ere> ayuda
#1611 [16:40] <ere> ?
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#1620 [16:45] <arodue> Hello, is there anyone who can help me with setting up a LAN world?
#1621 [16:46] <CubeTheThird> arodue, are you having trouble doing this?
#1622 [16:47] <arodue> Yes. I can open a single player world to LAN just fine, and I know the process by heart at this point. I have tried several tutorials and guides from youtube, forums, and the wiki, but I still cannot get it to work.
#1623 [16:47] <arodue> The problem I have is
#1624 [16:48] <arodue> That other people cannot see my LAN world in their list of networks on the multiplayer menu. If they do, they cannot connect to it.
#1625 [16:48] <CubeTheThird> arodue, what anti-virus and firewall software do you have?
#1626 [16:49] <arodue> I originally had McAfee, but that expired a while back. For now I only have addblock and the built-in windows firewall.
#1627 [16:49] <CubeTheThird> arodue, please tell me you removed mcafee now that it's expired?
#1628 [16:50] <arodue> Yes, I uninstalled it a few weeks ago.
#1629 [16:50] <CubeTheThird> arodue, ok let's start by doing a malware scan
#1630 [16:50] <CubeTheThird> ??> arodue av/adwcleaner
#1631 [16:50] <Absol> arodue: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1632 [16:50] <Absol> arodue: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1633 [16:51] <arodue> Okay. I'll be right back then.
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#1638 [16:55] <CubeTheThird> I g2g
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#1640 [17:01] <ToninhoSilva> mine
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#1645 [17:10] <mangle>
#1646 [17:10] <fiubol> meu mine crash na atualizacão do java
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#1654 [17:21] <Sparksy> I need help with this question I have got, is there anyway to get a cape for minecraft other than going to mine on?
#1655 [17:22] * kikagamer [kikagamer@notlogged] has joined #minecrafthelp
#1656 [17:22] <Sparksy> Minecon*
#1657 [17:22] <mattym> Sparksy, No
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#1659 [17:23] <Sparksy> Oh ok thanks anyway
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#1661 [17:23] <arodue> I'm back, and the virus cleaning worked.
#1662 [17:23] <arodue> I have tested the LAN world again, but it did not connect.
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#1664 [17:30] <mattym> arodue, Even though McAfee expired, did you ever actually remove it?
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#1666 [17:30] <mattym> ??> arodue av/mcafee/uninstall
#1667 [17:30] <Absol> arodue: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1668 [17:30] <mattym> arodue, If you did not, then use the tool Absol linked to do wo
#1669 [17:30] <mattym> so*
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#1671 [17:33] <kinggoesgaming> oi mattym o/
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#1678 [17:41] <arodue> Yes, I uninstalled it using the McAfee Uninstall. There is, however, a McAfee WebAdvisor attached to my Firefox browser.
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#1682 [17:44] <[Server]> Hai. I need halp. (dis duz not invulve accownt issuze :P) I haz problemz wen i try tu log in and it sez: 'Sorry, but we couldn't connect you to our servers'. D:
#1683 [17:44] <mattym> ??> arodue tools/hjt
#1684 [17:44] <Absol> arodue: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1685 [17:44] <Absol> arodue: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1687 [17:46] <mattym> [Server], What antivirus and firewall software is installed on the computer you are having the issue on
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#1691 [17:46] <[Server]> Hai. I need halp. (dis duz not invulve accownt issuze :P) I haz problemz wen i try tu log in and it sez: 'Sorry, but we couldn't connect you to our servers'. D: srry 4 spam, i just need tu know how tu fix... :P
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#1693 [17:49] <TROLLYOLOPRANKSTERGANSGTER> TROLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLLOLOLOLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL
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#1695 [17:50] <arodue> Okay. I'll be just a moment then.
#1696 [17:51] * GreyVulpine kicked [Server] from #minecrafthelp (Reason: Server] :Meep Meep. Go away.)
#1697 [17:52] <arodue> Here is the link: http://paste.ubuntu.com/22239432/
#1698 [17:53] <mattym> arodue, Try removing Hamachi
#1699 [17:55] <arodue> Okay. Hamachi has been removed.
#1700 [17:56] <arodue> I had installed it because of the connection issue in the first place, though. I had this problem before I had installed Hamachi in an attempt to solve my connection issues.
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#1704 [18:08] <mattym> arodue, After you remove it, try restarting the computer and see if you are able to connect
#1705 [18:08] * DarkChroma is now known as astarte
#1706 [18:09] <arodue> Alright. I'll be right back again.
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#1711 [18:21] <Rikairchy> beep beep
#1712 [18:22] <mattym> honk honk
#1713 [18:23] <Rikairchy> boop boop
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#1717 [18:30] <Siege_Knight> Hello, I have a problem with minecraft crashing when I try to run other games while minecraft is up. I have the Game Output here: http://pastebin.com/WdTbgKj6
#1718 [18:33] <mattym> Siege_Knight, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1719 [18:34] * percy [percy@notlogged] has joined #minecrafthelp
#1720 [18:34] <Siege_Knight> Thank you, I will try that
#1721 [18:35] <Siege_Knight> It appears VBO is already set off
#1722 [18:35] <mattym> Siege_Knight, Then if thats the error you are getting, your computer cant handle you trying to run another resource intensive program at the same time as Minecraft
#1723 [18:36] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1724 [18:37] <Siege_Knight> hmmm, interestingly, my computer can do it before when i used the 64 bit java
#1725 [18:38] * nblh [nblh@notlogged] has joined #minecrafthelp
#1726 [18:38] <mattym> Then why did you stop using it?
#1727 [18:38] <Siege_Knight> i switched to 32 bit because minecraft would lag even with the minimum settings
#1728 [18:38] <Siege_Knight> no other programs running, min render distance and such
#1729 [18:38] <Siege_Knight> happened ever since the 1.9 update
#1730 [18:39] <mattym> Siege_Knight, If you have a computer that can do 64-Bit, you should be using 64-Bit java and that should be the only one installed
#1731 [18:39] <mattym> Siege_Knight, Odly enough turning VBO on in 1.9 would have solved your issue
#1732 [18:39] <Siege_Knight> hmmmm
#1733 [18:39] <mattym> Siege_Knight, But for every other version, your hardware needs it Off
#1734 [18:39] <Siege_Knight> so I should use 64 bit java, and VBO on?
#1735 [18:39] * XxWildGamer [XxWildGamer@notlogged] has joined #minecrafthelp
#1736 [18:39] <nblh> hi
#1737 [18:40] <mattym> Siege_Knight, For 1.10 or anything not 1.9 you should have VBO Off
#1738 [18:40] <XxWildGamer> i neeed help pls
#1739 [18:40] <mattym> Siege_Knight, and you should reinstall the latest 64-Bit Java, and let it remove other versions
#1740 [18:40] * nblh [nblh@notlogged] has quit. (Client Quit)
#1741 [18:40] <Siege_Knight> okay, I will reinstall 64 bit java and turn off VBOs
#1742 [18:43] <Chromaryu> mattym, Launcher DLs own J8u25
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#1744 [18:44] <mattym> Chromaryu, Yeah but if something else was used and it can support it, may as well use the current one
#1745 [18:44] <mattym> Chromaryu, Also using the current one is the easiest way to have it remove the 32-bit
#1746 [18:51] <Siege_Knight> i have 64bit java running now
#1747 [18:51] <Siege_Knight> VBOs are off
#1748 [18:51] <Siege_Knight> and i am experiencing extreme lag
#1749 [18:51] <mattym> Siege_Knight, You should restart the computer then try it again
#1750 [18:51] <Siege_Knight> even in the menu
#1751 [18:51] <mattym> Siege_Knight, Did you uninstall the 32-bit?
#1752 [18:51] <Siege_Knight> i just ran the installer, it should do that for me, right?
#1753 [18:51] <mattym> Siege_Knight, It usualy asks at some point
#1754 [18:52] <Siege_Knight> it didnt ask
#1755 [18:52] <Siege_Knight> how do i uninstall the 32 bit?
#1756 [18:52] <Siege_Knight> how do i uninstall the 32 bit?
#1757 [18:52] <mattym> Siege_Knight, SHould be an option in the programs list, removing it throught he control panel
#1758 [18:53] <Siege_Knight> uninstalling
#1759 [18:53] <mattym> Siege_Knight, After that, restart the computer, then check it again, if it still has the same issue come back to the chat
#1760 [18:54] <Siege_Knight> okay, thank you
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#1770 [19:06] * franlynrrt132003 [franlynrrt132003@notlogged] has joined #minecrafthelp
#1771 [19:07] <HelpYaBoiPlz> How can i update my graphic drivers so i can play minecraft
#1772 [19:07] * franlynrrt132003 [franlynrrt132003@notlogged] has quit. (Client Quit)
#1773 [19:07] <xola> ??> HelpYaBoiPlz win/dxdiag
#1774 [19:07] <Absol> HelpYaBoiPlz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1775 [19:08] * Siege_Knight [Siege_Knight@notlogged] has joined #minecrafthelp
#1776 [19:11] <HelpYaBoiPlz> i did now what?
#1777 [19:11] <Siege_Knight> I have restarted my machine and i am now openning minecraft
#1778 [19:12] <xola> ??> HelpYaBoiPlz paste
#1779 [19:12] <Absol> HelpYaBoiPlz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1780 [19:12] <Siege_Knight> My Minecraft client is still lagging
#1781 [19:12] <HelpYaBoiPlz> http://paste.ubuntu.com/22247829/
#1782 [19:13] <HelpYaBoiPlz> thats the url
#1783 [19:13] <xola> ??> HelpYaBoiPlz gpu/intel/965
#1784 [19:13] <Absol> HelpYaBoiPlz: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1785 [19:13] <Absol> HelpYaBoiPlz: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1786 [19:14] <HelpYaBoiPlz> Thanks ur da best
#1787 [19:16] <mattym> ??> Siege_Knight win/dxdiag
#1788 [19:16] <Absol> Siege_Knight: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1789 [19:17] <Siege_Knight> @mattym: what am i supposed to do with 'win/dxdiag'?
#1790 [19:17] <mattym> Siege_Knight, Read what Absol sebt
#1791 [19:17] <mattym> sent*
#1792 [19:19] <Siege_Knight> http://paste.ubuntu.com/22248811/
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#1794 [19:21] <mattym> Siege_Knight, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#1795 [19:22] <Siege_Knight> Downloading
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#1799 [19:27] <Siege_Knight> there was an error during installation, here is the error: https://snag.gy/ATlLGp.jpg
#1800 [19:30] <xola> snaggy?
#1801 [19:30] <mattym> Siege_Knight, you may want to check the acer site for updated graphics drivers
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#1804 [19:36] <Siege_Knight> Downloading VGA Driver
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#1806 [19:38] <tsmoothj420> http://paste.ubuntu.com/22250774/ It says I cant update the drivers on my girfriends laptop there is the DXdiag\
#1807 [19:38] * joel [joel@notlogged] has joined #minecrafthelp
#1808 [19:39] <mattym> tsmoothj420, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1809 [19:39] <joel> minecraft
#1810 [19:39] * joel is now known as Guest92529
#1811 [19:39] <tsmoothj420> How do I downgrade to Windows 7
#1812 [19:39] <mattym> tsmoothj420, When did you update to 10?
#1813 [19:40] <tsmoothj420> my girlfriend said it did it automatically probably a month ago.
#1814 [19:40] <mattym> tsmoothj420, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1815 [19:40] <mattym> tsmoothj420, If you dont see that option, then you will need to manually reisntall 7
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#1818 [19:41] <tsmoothj420> Yeah I don't see it, if I just manually install 7 will it take 10 away? how does that work
#1819 [19:42] <mattym> tsmoothj420, You will need to do a complete install of 7, if you have files on the computer you would need to back them up
#1820 [19:42] <mattym> tsmoothj420, If you dont think you can do it, most computer stores will offer it as a service
#1821 [19:42] <tsmoothj420> There isn't just a link to install windows 7?
#1822 [19:42] <tsmoothj420> I don't care about backing up files
#1823 [19:43] <mattym> tsmoothj420, Then if you go to the microsoft site, and enter your Windows Product Key
#1824 [19:43] * bader2017 [bader2017@notlogged] has joined #minecrafthelp
#1825 [19:43] <mattym> tsmoothj420, You can download and create a CD or USB stick to install windows 7
#1826 [19:43] <mattym> tsmoothj420, It will be a clean install, you will loose all the files, and probably need to manually reistall some other programs
#1827 [19:43] <Siege_Knight> Any idea how to install this? Im having some trouble understanding the readme
#1828 [19:43] <Siege_Knight> https://snag.gy/NrzMyU.jpg
#1829 [19:44] <mattym> Siege_Knight, Run the setup file
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#1832 [19:46] <Siege_Knight> Im having the same installation error as previously shown
#1833 [19:46] <Siege_Knight> I went to this site for the software: http://www.acer.com/ac/en/US/content/drivers
#1834 [19:46] <mattym> Siege_Knight, And you got that one from the Acer site?
#1835 [19:46] <mattym> Siege_Knight, And you got that one from the Acer site?
#1836 [19:46] * coderecess [coderecess@notlogged] has left #minecrafthelp
#1837 [19:46] <Siege_Knight> And used the given auto-detect serial number software to determine my serial number
#1838 [19:47] <Siege_Knight> yes, this software was from the Acer site
#1839 [19:47] <mattym> Siege_Knight, Hmm, you may want to contact their support, the one it has listed for your model should work
#1840 [19:48] <Siege_Knight> Thank you, I will contact their support
#1841 [19:51] * Christine [Christine@notlogged] has joined #minecrafthelp
#1842 [19:51] <HelpYaBoiPlz> when i try to start up mine craft it says i need to update my frivers than iwnt to a lower version 1.6.4 like i was advised and im still getting the same error
#1843 [19:52] <mattym> ??> HelpYaBoiPlz launcher/crash-log
#1844 [19:52] * Christine is now known as Guest93497
#1845 [19:52] <Absol> HelpYaBoiPlz: We need to see your crash log, which appears after a crash.
#1846 [19:52] <Absol> HelpYaBoiPlz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1847 [19:53] <HelpYaBoiPlz> http://paste.ubuntu.com/22252601/
#1848 [19:53] <mattym> ??> HelpYaBoiPlz win/dxdiag
#1849 [19:53] <Absol> HelpYaBoiPlz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1850 [19:55] * schmidtednei [schmidtednei@notlogged] has joined #minecrafthelp
#1851 [19:55] <HelpYaBoiPlz> http://paste.ubuntu.com/22252803/
#1852 [19:56] <Guest93497> When i try to start up minecraft it says I need to update my graphics drivers but I can't cuz i have no manufacturer or something http://paste.ubuntu.com/22251445/
#1853 [19:56] <Guest93497> When i try to start up minecraft it says I need to update my graphics drivers but I can't cuz i have no manufacturer or something http://paste.ubuntu.com/22251445/
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#1855 [19:56] <CubeTheThird> HelpYaBoiPlz, 2 things. Firstly your graphics card isn't supported beyond windows 7
#1856 [19:56] <CubeTheThird> HelpYaBoiPlz, secondly, because of the game of your graphics card, it also won't support the game beyond version 1.7.2
#1857 [19:56] <mattym> Guest93497, Your computer does not meet the minimum requirements for the game.
#1858 [19:56] <Guest93497> oh
#1859 [19:57] <HelpYaBoiPlz> so i need to buy a new graphics card or pc
#1860 [19:57] <CubeTheThird> HelpYaBoiPlz, pretty much, unless you want to try using Linux instead
#1861 [19:57] <HelpYaBoiPlz> can i dual boot linux and play the game than?
#1862 [19:57] <CubeTheThird> HelpYaBoiPlz, you could try that yes
#1863 [19:58] <HelpYaBoiPlz> and if not than i need a new graphics card
#1864 [19:58] <Guest93497> is there no solution to my problem and I just can't play anymore?
#1865 [19:58] <CubeTheThird> HelpYaBoiPlz, I'd recommend you use something like Lubuntu. Otherwise yes new graphics card or PC. A newer PC would be the better investment
#1866 [19:58] <HelpYaBoiPlz> ok thank you
#1867 [19:59] <CubeTheThird> Guest93497, you need to play on a better computer. Netbooks aren't designed for 3D games
#1868 [19:59] <Guest93497> Well i played it before on this laptop
#1869 [20:00] <Guest93497> It just stopped working all of a sudden
#1870 [20:00] <CubeTheThird> Guest93497, really? I'm guessing you upgraded to windows 10 at some point on it?
#1871 [20:00] <Guest93497> yea
#1872 [20:00] <Guest93497> But that was a long time ago
#1873 [20:00] <CubeTheThird> Guest93497, ya, it's not designed for windows 10. You'll have to downgrade at the very least
#1874 [20:00] <Guest93497> hmm well thanks for the help
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#1881 [20:13] <Siege_Knight> Is it possible that my driver doesnt have any new updates availble?
#1882 [20:14] <mattym> Siege_Knight, Try installing the one from the intel site as administrator
#1883 [20:16] <Siege_Knight> The Intel site tellls be to use the Intel® Driver Update Utility as opposed to manually downloading
#1884 [20:16] <Siege_Knight> I have downloaded the Intel Driver Update Utility
#1885 [20:16] <mattym> Siege_Knight, That usually doesnt work any better, but its worth a try
#1886 [20:16] <Siege_Knight> when run, it tells me there are no drivers found for my system.
#1887 [20:16] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1888 [20:17] <Siege_Knight> i should do the manual install instead then?
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#1891 [20:20] <Siege_Knight> mattym, should I do the manual install then?
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#1895 [20:26] <Siege_Knight> mattym, how should i proceed?
#1896 [20:28] * Akadakam [Akadakam@notlogged] has joined #minecrafthelp
#1897 [20:30] <Akadakam> Been trying to log in on Minecraft website. Tried migrating my old premium account but it says "Your Minecraft account has already been migrated to a Mojang account." and none of my email adresses seem to let me log in.
#1898 [20:31] <mattym> Siege_Knight, Yes try the manual way again
#1899 [20:31] <mattym> Akadakam, Whats your ingame username?
#1900 [20:33] <Akadakam> Its Akadakam :)
#1901 [20:33] <Siege_Knight> Im slightly scared right now, if i screw up, it wont screw up my system, right?
#1902 [20:33] <mattym> Akadakam, From the info i can see, its been migrated
#1903 [20:34] <mattym> ??> Akadakam account/forgot-email
#1904 [20:34] <Absol> Akadakam: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1905 [20:34] <mattym> Akadakam, Try the instructions from Absol
#1906 [20:34] <mattym> Siege_Knight, Shouldnt
#1907 [20:34] * Razius [Razius@notlogged] has joined #minecrafthelp
#1908 [20:35] <Razius> Can I get account support issues resolved in here?
#1909 [20:35] <CubeTheThird> Razius, depends on the issue
#1910 [20:35] <CubeTheThird> Razius, most likely you'll have to email Mojang. Feel free to ask though
#1911 [20:35] <Akadakam> mattym, can you seen when it was migrated? i bought it around 2011-2012 and have hade several email adresses since then, so narrowing it down would be great
#1912 [20:35] <Razius> I type in the email address to get a password reset and I am not getting a email back to change it, I checked spam, trash, junk, checked my rules and nothing.
#1913 [20:36] <CubeTheThird> Razius, ya you have to email Mojang about that one
#1914 [20:36] <CubeTheThird> ??> Razius mojang/email
#1915 [20:36] <mattym> Akadakam, No, all I can tell is that its been migrated
#1916 [20:36] <Absol> Razius: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1917 [20:36] <Absol> Razius: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1918 [20:36] <Razius> I tried emailing them and never got a reply back. is there a support number by any chance?
#1919 [20:37] * jhona [jhona@notlogged] has joined #minecrafthelp
#1920 [20:37] <CubeTheThird> Razius, there is no number. When did you email them?
#1921 [20:37] * jhona [jhona@notlogged] has quit. (Client Quit)
#1922 [20:38] <Razius> great question, probably a few hours ago at this point.
#1923 [20:38] <CubeTheThird> Razius, it's 3AM in Sweden right now. You might want to wait a bit (see the link Absol gave you) before you check for the reply
#1924 [20:39] <Razius> okay, I will try to be patient, appears I cannot do anything. Have a good night everyone, thanks for the help.
#1925 [20:40] <Akadakam> Ok, seems like my old email adress is shut down. Is my only hope trying to find a 10 dollar bank charge from 2011? :/ I just wanna change skin, lol
#1926 [20:41] <mattym> Akadakam, Did you migrate it yourself?
#1927 [20:42] * winter_ [winter_@notlogged] has joined #minecrafthelp
#1928 [20:44] <Siege_Knight> mattym, I was having trouble figuring out how to do the manual installation, but I found some sites on how to bypass my installation error
#1929 [20:44] <Siege_Knight> should I try this instead?
#1930 [20:44] * winter__ [winter__@notlogged] has joined #minecrafthelp
#1931 [20:44] <mattym> Siege_Knight, You are welcome to try, ideally you want to install the intel ones you downloaded
#1932 [20:44] <Siege_Knight> And If I do, should I attempt to install the driver from the acer site or the one you gave me earlier?
#1933 [20:45] <mattym> Siege_Knight, ^ The Intel ones from earlier
#1934 [20:45] <Akadakam> mattym no, not to my knowledge, ive been a casual player since seananners first videos so i havent really been tinkering with migrating accounts and such
#1935 [20:45] <Siege_Knight> Thank you
#1936 [20:45] * GingerGeek [GingerGeek@notlogged] has quit. (Ping timeout: 384 seconds)
#1937 [20:45] <Akadakam> mattym, but i can atleast still log on the launcher
#1938 [20:46] <mattym> Akadakam, Yeah if you dont migrate it, you dont have access to the additional functions, its something they did to try and get all the people playing migrated over.
#1939 [20:46] <mattym> Akadakam, You would need to find your Transaction-ID and contact Mojang if you no longer have access to the email your account was created with
#1940 [20:47] <Akadakam> mattym, thank you for your help but me finding that is a needle in a haystack, its been 5 years after all. but thanks for trying.
#1941 [20:53] * Jaegar [Jaegar@notlogged] has joined #minecrafthelp
#1942 [20:53] <Jaegar> Ey
#1943 [20:54] * xzander [xzander@notlogged] has joined #minecrafthelp
#1944 [20:54] * Akadakam [Akadakam@notlogged] has quit. (Ping timeout: 195 seconds)
#1945 [20:54] * jefedive [jefedive@notlogged] has joined #minecrafthelp
#1946 [20:55] <jefedive> hola
#1947 [20:55] <jefedive> necesito ayuda por que me robaron mi ecuenta de minecraft
#1948 [20:55] <CubeTheThird> ??> jefedive lang/es
#1949 [20:55] <Absol> jefedive: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1950 [20:55] * xzander [xzander@notlogged] has quit. (Client Quit)
#1951 [20:56] <jefedive> They stole my account
#1952 [20:56] <Siege_Knight> mattym, while trying to install the software, I have gone to my device manager to update my graphics driver. My system tells my that my graphics driver is already up to date
#1953 [20:56] <CubeTheThird> jefedive, you will have to contact Mojang about this
#1954 [20:56] <CubeTheThird> ??> jefedive mojang/email
#1955 [20:56] <Absol> jefedive: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1956 [20:56] <Absol> jefedive: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1957 [20:56] * Jaegar [Jaegar@notlogged] has quit. (Ping timeout: 195 seconds)
#1958 [20:57] <mattym> Siege_Knight, Check into more advanced versions of the instructions you found
#1959 [20:58] <mattym> Siege_Knight, You will need to use safe-mode and remove the old drivers, probably a good idea to find the instructions and print or write them down, as you may not be able to see the web page during some of the steps
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#1962 [21:00] <Ferito> http://paste.ubuntu.com/22259954/
#1963 [21:01] <xola> Possible match: NVIDIA GeForce GT 720
#1964 [21:02] <xola> I've never heard of a GT 720. Is that what you have?
#1965 [21:02] <mattym> Ferito, Download and Install the file from this page http://www.geforce.com/drivers/results/105037
#1966 [21:02] * jefedive [jefedive@notlogged] has quit. (Quit: Web client closed)
#1967 [21:02] <xola> ok, yeah it's a card
#1968 [21:03] <xola> I got this link though http://us.download.nvidia.com/Windows/368.81/368.81-desktop-win10-64bit-international-whql.exe
#1969 [21:03] * blocksurfer [blocksurfer@notlogged] has joined #minecrafthelp
#1970 [21:04] <mattym> xola, Ones direct, ones on the page, same version
#1971 [21:04] * Ferito [Ferito@notlogged] has quit. (Ping timeout: 195 seconds)
#1972 [21:04] <xola> he probably never even got your link
#1973 [21:05] <xola> I see 2 minutes from your link until his timeout
#1974 [21:05] <blocksurfer> cN NOT GET GAME TO LOAD INSTALLED DRIVERS AN FOLLOWED ALL DIRECTIONS
#1975 [21:06] <CubeTheThird> blocksurfer, turn off caps lock. Do you have a dxdiag report?>
#1976 [21:06] <blocksurfer> sorry, i had one, I can reget one
#1977 [21:08] <blocksurfer> yes i still have it on my desktop
#1978 [21:09] <CubeTheThird> blocksurfer, paste it's contents onto http://paste.ubuntu.com and give the URL here.
#1979 [21:10] * Siege_Knight [Siege_Knight@notlogged] has quit. (Ping timeout: 195 seconds)
#1980 [21:11] <blocksurfer> yes i still have it on my desktop// http://paste.ubuntu.com/22261244/
#1981 [21:11] <CubeTheThird> blocksurfer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1982 [21:14] * AndyGamerZeta_br [AndyGamerZeta_br@notlogged] has joined #minecrafthelp
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#1984 [21:14] <blocksurfer> OMG I have been trying to get this to work for 2 hours!! Thank you so much for all your help!!! I will try to downlaod it on my Mac. Thank you again I truely appreciate it :)
#1985 [21:14] <CubeTheThird> no problem :3
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#1989 [21:32] * Siege_Knight [Siege_Knight@notlogged] has joined #minecrafthelp
#1990 [21:33] <Siege_Knight> I have installed the new driver, im openning minecraft now
#1991 [21:34] <razondegamer> ernihhd hgv jb ghdydgyguuhdyhdhhhvjiu
#1992 [21:34] <razondegamer> to puto
#1993 [21:35] * A_D|AFK is now known as A_D
#1994 [21:35] <razondegamer> hdychfyefyyygrhvnfyygfg
#1995 [21:35] <razondegamer> hvhhyrggygcgyeyhc
#1996 [21:35] <razondegamer> jvyfjijurhigtftdrfhbnyvrdrf
#1997 [21:35] <razondegamer> vggvhdgvgfygvydyfgydgyfd
#1998 [21:35] <razondegamer> fhvyfdvufsdhsdgvgd
#1999 [21:35] <razondegamer> nfjrbhfcdsihfvdybidyfvufhdf
#2000 [21:35] * CubeTheThird kicked razondegamer from #minecrafthelp (Reason: azondegamer :razondegamer)
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#2002 [21:37] <Siege_Knight> My minecraft is still lagging with the new graphics driver
#2003 [21:38] <CubeTheThird> Siege_Knight, can you send a new dxdiag report?
#2004 [21:38] <Siege_Knight> sure
#2005 [21:40] <mattym> If I remember correctly, if its still giving you issues, its down to the CPU being underpowered
#2006 [21:41] <Siege_Knight> http://paste.ubuntu.com/22264511/
#2007 [21:42] * ODMMGAMER [ODMMGAMER@notlogged] has joined #minecrafthelp
#2008 [21:42] <CubeTheThird> ahh another one of those
#2009 [21:42] <CubeTheThird> Siege_Knight, in-game, hold f3+c until it crashes
#2010 [21:43] <Siege_Knight> got it
#2011 [21:43] <CubeTheThird> Siege_Knight, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2012 [21:45] <Siege_Knight> Minecraft was very kind this time it crashed the moment i entered the server
#2013 [21:45] <Siege_Knight> http://paste.ubuntu.com/22264926/
#2014 [21:45] <CubeTheThird> Siege_Knight, oh. In the game's video settings, turn off VBOs
#2015 [21:46] * ODMMGAMER [ODMMGAMER@notlogged] has quit. (Client Quit)
#2016 [21:46] <Siege_Knight> VBOs are already off
#2017 [21:47] <GreyVulpine> VBO or view bobbing?
#2018 [21:47] <Siege_Knight> both
#2019 [21:48] <CubeTheThird> Siege_Knight, try turning VBO on then
#2020 [21:49] <Siege_Knight> still lagging
#2021 [21:49] <Siege_Knight> (should i turn it back off?)
#2022 [21:50] <CubeTheThird> Siege_Knight, umm doesn't it crash with it off?
#2023 [21:50] <CubeTheThird> Siege_Knight, leave it on if you can
#2024 [21:51] <Siege_Knight> should i send a f3 + c crash report now?
#2025 [21:52] <CubeTheThird> Siege_Knight, no need. I've seen enough info. Do you know if you have 32 bit java installed on your system?
#2026 [21:53] <Siege_Knight> I talked with some other people here before and they told me that if my system can run 64bit, it should run 64bit
#2027 [21:53] <Siege_Knight> its also that when i do 32bit, i cant run any other games with minecraft in the background
#2028 [21:54] <CubeTheThird> Siege_Knight, umm.. what? when you have your OS 32 bit, or just java?
#2029 [21:55] <Siege_Knight> My OS is 64bit
#2030 [21:55] <Siege_Knight> my java as of right now, is 64bit
#2031 [21:55] <CubeTheThird> Siege_Knight, so you do not have 32 bit java installed?
#2032 [21:55] <Siege_Knight> i previously had a 32bit java installed, but other people here told me to uninstall it
#2033 [21:55] <CubeTheThird> gahhh
#2034 [21:56] <CubeTheThird> Siege_Knight, here's the deal. I've seen many people with ultrabooks who have windows 10 64 bit with crappy performance. For some reason, using 32 bit java to run the game fixes that
#2035 [21:56] <Siege_Knight> theres no other solution?
#2036 [21:56] <CubeTheThird> Siege_Knight, I don't know of one. You should try that
#2037 [21:57] <CubeTheThird> Siege_Knight, you don't have to remove 64 bit java or anything. You just need to install 32 bit and make the game use it
#2038 [21:57] <Siege_Knight> Ive done it before, it limits the amount of ram i can give to minecraft though
#2039 [21:57] <Siege_Knight> :(
#2040 [21:57] <CubeTheThird> Siege_Knight, why do you need to give the game more ram?
#2041 [21:58] <Siege_Knight> im guessing its related to the issue of the game crashing when i run other games
#2042 [21:58] <Siege_Knight> like
#2043 [21:58] <Siege_Knight> minecraft crashes if i try to run other games while mc is running
#2044 [21:59] <CubeTheThird> Siege_Knight, umm.. why are you running other games while minecraft is running?
#2045 [21:59] <Siege_Knight> because theres a server with a ridiculous queue i want to get into
#2046 [22:00] <Siege_Knight> and im not going to sit around for hours twiddling my fingers
#2047 [22:00] <CubeTheThird> Siege_Knight, ok then.... you still didn't answer my question though. Why do you need to allocate more ram?
#2048 [22:00] <Siege_Knight> i assume that would fix my issue
#2049 [22:00] <CubeTheThird> Siege_Knight, I seriously doubt that has ANYTHING to do with your crashing issue
#2050 [22:01] <Siege_Knight> okay then
#2051 [22:01] <Siege_Knight> on a different note then
#2052 [22:01] <CubeTheThird> Siege_Knight, if anything, it would be your graphics drivers crashing because you're running 2 games at the same time
#2053 [22:01] <Siege_Knight> if i have minecraft running for a long ish period of time
#2054 [22:01] <Siege_Knight> say an hour or so
#2055 [22:02] <Siege_Knight> and i minimize and come back
#2056 [22:02] <Siege_Knight> the screen rapidly flashes
#2057 [22:02] <CubeTheThird> Siege_Knight, your entire screen, or just the game window?
#2058 [22:02] <Siege_Knight> game window
#2059 [22:02] <CubeTheThird> Siege_Knight, hmm that would likely have been a graphics driver issue as well. You did however update them, so who knows if you still have this issue
#2060 [22:03] <Siege_Knight> okay, thank you for your help then, ill come back if i have any issues
#2061 [22:07] * lodieloc99 [lodieloc99@notlogged] has joined #minecrafthelp
#2062 [22:08] <lodieloc99> why do i have to have minecraft for windos 10
#2063 [22:09] <CubeTheThird> lodieloc99, what do you mean?
#2064 [22:11] <lodieloc99> why do i have to have windows 10 to play minecraft
#2065 [22:12] <CubeTheThird> lodieloc99, why do you say you have to have the windows 10 version?
#2066 [22:12] <CubeTheThird> lodieloc99, or are you asking why the windows 10 version only works on windows 10?
#2067 [22:12] <lodieloc99> win i go to minecraft on my pc it wont let me play minecraft
#2068 [22:13] <CubeTheThird> lodieloc99, what happens when you try?
#2069 [22:18] * lodieloc99 [lodieloc99@notlogged] has quit. (Ping timeout: 195 seconds)
#2070 [22:35] <Chromaryu> CTT, gg.
#2071 [22:42] <CubeTheThird> ikr
#2072 [22:42] <Chromaryu> :P
#2073 [22:47] * StephenPlayz [StephenPlayz@notlogged] has joined #minecrafthelp
#2074 [22:47] <StephenPlayz> hello
#2075 [22:47] <xola> hola
#2076 [22:47] <StephenPlayz> I've been playing minecraft for a long time
#2077 [22:48] <StephenPlayz> but when I get the driver amd r7 200 series I lagged so much
#2078 [22:48] <xola> what's your render distance?
#2079 [22:48] <xola> online or single player?
#2080 [22:48] <StephenPlayz> like when i open minecraft i can't click multiplayer even singleplayer
#2081 [22:48] <StephenPlayz> like the client free
#2082 [22:48] <StephenPlayz> freeze
#2083 [22:48] <CubeTheThird> ??> StephenPlayz launcher/game-output
#2084 [22:48] <Absol> StephenPlayz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2085 [22:48] <Absol> StephenPlayz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2086 [22:49] <StephenPlayz> game-output
#2087 [22:49] <StephenPlayz> no its not a crash
#2088 [22:49] <xola> sort of sounds like a problem with your driver, have to see your log there
#2089 [22:49] <CubeTheThird> StephenPlayz, I know. We need to see the Game Output though
#2090 [22:50] <StephenPlayz> but first look at my dxdiag
#2091 [22:51] <StephenPlayz> CubeTheThird remember me?
#2092 [22:52] <CubeTheThird> StephenPlayz, were you the person we told your CPU and RAM are too low for your graphics card to work with?
#2093 [22:52] * mehemmed [mehemmed@notlogged] has joined #minecrafthelp
#2094 [22:52] <StephenPlayz> yes
#2095 [22:52] <StephenPlayz> well my brother says its because of the processors
#2096 [22:53] <CubeTheThird> very likely so
#2097 [22:53] <StephenPlayz> but where will I download processors
#2098 [22:53] <xola> try newegg.com
#2099 [22:53] <CubeTheThird> StephenPlayz, your processor is hardware. You can't download that
#2100 [22:54] <StephenPlayz> oh
#2101 [22:54] <xola> This is a good gaming cpu currently http://www.newegg.com/Product/Product.aspx?Item=N82E16819117369
#2102 [22:54] <Lord_Ralex> xola, that's a waste of a cpu
#2103 [22:54] <xola> CPU = central processing unit
#2104 [22:55] <StephenPlayz> but how can I stop the minecraft lag
#2105 [22:55] <xola> ??> StephenPlayz requirements
#2106 [22:55] <Absol> StephenPlayz: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2107 [22:55] <CubeTheThird> StephenPlayz, take your graphics card, and put it in a better computer
#2108 [22:55] <StephenPlayz> I don't have better computer
#2109 [22:55] * mehemmed [mehemmed@notlogged] has quit. (Ping timeout: 195 seconds)
#2110 [22:56] <CubeTheThird> StephenPlayz, then you'll have to buy one or build one
#2111 [22:56] <StephenPlayz> oh my god how many times I will have to say that I don't have enough money
#2112 [22:56] <Lord_Ralex> Then live with lag
#2113 [22:56] <Lord_Ralex> There is not anything we can do about it
#2114 [22:57] <StephenPlayz> http://paste.ubuntu.com/22271684/
#2115 [22:57] <Lord_Ralex> So yes
#2116 [22:57] <Lord_Ralex> You are out of luck
#2117 [22:57] <Lord_Ralex> Get a better computer
#2118 [22:57] <StephenPlayz> well I am making video with minecraft
#2119 [22:57] <Lord_Ralex> Have fun with that
#2120 [22:57] <Chromaryu> Core2 with video...
#2121 [22:58] * Chromaryu personally loves Core2, But i know it's not for gaming
#2121 [22:58] <StephenPlayz> Lord_Ralex I am reporting you
#2122 [22:58] <StephenPlayz> this is Help center not fight center
#2123 [22:58] * Lord_Ralex kicked StephenPlayz from #minecrafthelp (Reason: tephenPlayz :Go for it)
#2124 [22:58] <Chromaryu> Lol
#2125 [22:58] <CubeTheThird> gah beat me to it
#2126 [22:58] <mattym> Yup
#2127 [22:59] <Chromaryu> I mean, where to report? #dragonweyr?
#2128 [22:59] <Chromaryu> :P
#2129 [23:00] * Lilac [Lilac@notlogged] has joined #minecrafthelp
#2130 [23:02] <Lilac> If anyone knows anything about this please help my friends minecraft is crashing everytime she clicks multiplayer
#2131 [23:03] <Chromaryu> Lilac: If you want more faster support, let your friend join this channel
#2132 [23:03] <Lilac> Ok give me one second thank you for responding
#2133 [23:15] * bianca [bianca@notlogged] has joined #minecrafthelp
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#2135 [23:17] <bianca> hey, help me please when ever i try to play minecraft i open it its fine but then when i click on the multiplayer botton it it crashes and then it says theres a problem
#2136 [23:17] <urielsalis> bianca, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2137 [23:21] <bianca> its not letting me copy iut
#2138 [23:21] <bianca> it
#2139 [23:21] * Lila_ [Lila_@notlogged] has joined #minecrafthelp
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#2142 [23:27] <patti> i bought minecraft for pc users in november and i can not get the game to come up it has been downloaded but does not let me do anything else.
#2143 [23:28] <patti> it will not let me change the skin either
#2144 [23:33] * Lila_ [Lila_@notlogged] has quit. (Quit: Web client closed)
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#2147 [23:38] <patti> thought i had to download again and it says i can only have one download and still wont let me in
#2148 [23:38] * dat [dat@notlogged] has joined #minecrafthelp
#2149 [23:39] <mattym> patti, Whats the exact error you are getting, and where does it show up
#2150 [23:39] <patti> i did the ijmport because i have windows 7 to mojang and still nothing.
#2151 [23:39] <a> When I open the minecraft above the 1.8 version leave me letters in gray or transparent ¿Why?
#2152 [23:40] * dat [dat@notlogged] has quit. (Client Quit)
#2153 [23:40] <patti> i dont get anything except says i already have it and then it doesn't let me in
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#2162 [23:56] <patti> i signed into mojang and it said to changee the account because i have windows 7 so i imported
#2163 [23:56] <patti> when i try to bring it up all it says is download and when i try to download says i already own it.
#2164 [23:56] <patti> then it will not let me pull up the game at all