#MinecraftHelp > 2016-08-15
#1 [00:01] <sampaio101> Oh, okay. I thank you for your help. Congratulations for what they do
#2 [00:01] <izaia> it says theres nothing to remove
#3 [00:02] * urielsalis tips hat
#3 [00:02] <urielsalis> izaia, hmm
#4 [00:02] <urielsalis> ??> izaia win/reinst
#5 [00:02] <Absol> izaia: You may need to reinstall the locally installed files that Minecraft puts into place.
#6 [00:02] <Absol> izaia: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7 [00:02] <izaia> i already tried that twice today
#8 [00:03] <urielsalis> izaia, let me check the HJT report again real quick
#9 [00:03] <mattym> ??> izaia win/qustodio
#10 [00:03] <Absol> izaia: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#11 [00:03] <urielsalis> ohh qustodio
#12 [00:03] <urielsalis> sigh
#13 [00:04] * urielsalis gives his ninja title to mattym
#13 [00:04] <mattym> ew its sticky
#14 [00:04] <CubeTheThird> :3
#15 [00:04] <urielsalis> put it on the washing machine for me would you?
#16 [00:05] <izaia> ill try
#17 [00:17] * mate [mate@notlogged] has joined #minecrafthelp
#18 [00:18] * mate [mate@notlogged] has quit. (Client Quit)
#19 [00:37] * NB_srk7____ [NB_srk7____@notlogged] has joined #minecrafthelp
#20 [00:38] * NB_srk7____ [NB_srk7____@notlogged] has quit. (Client Quit)
#21 [00:40] * ItsIlan [ItsIlan@notlogged] has joined #minecrafthelp
#22 [00:41] * ItsIlan [ItsIlan@notlogged] has quit. (Client Quit)
#23 [00:47] * mrkirby153 is now known as kirby|gone
#24 [01:16] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 186 seconds)
#25 [01:16] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#26 [01:17] * richard2 [richard2@notlogged] has joined #minecrafthelp
#27 [01:18] * richard2 [richard2@notlogged] has quit. (Client Quit)
#28 [01:19] * vea [vea@notlogged] has quit. (Quit: Web client closed)
#29 [01:24] * vea [vea@notlogged] has joined #minecrafthelp
#30 [01:25] * vea [vea@notlogged] has quit. (Client Quit)
#31 [01:37] * ZR [ZR@notlogged] has joined #minecrafthelp
#32 [01:38] * ZR_ [ZR_@notlogged] has joined #minecrafthelp
#33 [01:41] * ZR [ZR@notlogged] has quit. (Ping timeout: 195 seconds)
#34 [01:41] <ZR_> hi all. I'm trying to update minecraft and use the latest launcher but every time I try to update it stops just before completing and has the error message "unable to update the native launcher " using a mac btw (I know, I know)
#35 [01:45] * astro [astro@notlogged] has joined #minecrafthelp
#36 [01:46] * astro [astro@notlogged] has quit. (Client Quit)
#37 [01:46] <ZR_> hi all. I'm trying to update minecraft and use the latest launcher but every time I try to update it stops just before completing and has the error message "unable to update the native launcher " using a mac btw (I know, I know)
#38 [01:47] <urielsalis> ZR_, what antivirus you have?
#39 [01:48] <ZR_> avast
#40 [01:48] * nelcon [nelcon@notlogged] has joined #minecrafthelp
#41 [01:48] <ZR_> thanks for the reply btw
#42 [01:48] <urielsalis> ??> ZR_ tools/hjt
#43 [01:48] <Absol> ZR_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#44 [01:48] <Absol> ZR_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#45 [01:48] <nelcon> hello
#46 [01:48] <urielsalis> hi nelcon
#47 [01:49] <nelcon> hello, i am having troubble starting my minecraft
#48 [01:49] * NaomiGamer13 [NaomiGamer13@notlogged] has joined #minecrafthelp
#49 [01:49] * AbrielleGamer [AbrielleGamer@notlogged] has joined #minecrafthelp
#50 [01:49] <NaomiGamer13> hello
#51 [01:49] <nelcon> i just bought a new windows 10 alienware and it doesnt seem to run
#52 [01:49] <NaomiGamer13> aJ
#53 [01:50] <ZR_> do you think it could be my anti virus disrupting the download?
#54 [01:50] <NaomiGamer13> AJ
#55 [01:50] <nelcon> can someone please help me? this is driving me nuts
#56 [01:50] <urielsalis> Soory I crashed, can you repeat?
#57 [01:51] <nelcon> my minecraft is not starting up, it keeps crashing
#58 [01:51] <urielsalis> nelcon, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#59 [01:53] <nelcon> ok i just pasted it
#60 [01:53] <urielsalis> nelcon, can you give me the link?
#61 [01:53] <nelcon> http://paste.ubuntu.com/23057544/
#62 [01:53] <urielsalis> nelcon, what is your username?
#63 [01:53] <nelcon> NelconPlayz
#64 [01:54] <urielsalis> nelcon, you have a dxdiag?
#65 [01:54] <nelcon> yes
#66 [01:55] <nelcon> i have windows 10
#67 [01:55] * ZR_ [ZR_@notlogged] has quit. (Ping timeout: 195 seconds)
#68 [01:55] <urielsalis> nelcon, can you give me the link?
#69 [01:58] * nelcon [nelcon@notlogged] has quit. (Ping timeout: 195 seconds)
#70 [02:01] * nelcon [nelcon@notlogged] has joined #minecrafthelp
#71 [02:02] * simonepark [simonepark@notlogged] has joined #minecrafthelp
#72 [02:02] <nelcon> hey sorry my computer crashed, can anyone still help me with my problems
#73 [02:03] <NaomiGamer13> do u have mods
#74 [02:03] * simonepark [simonepark@notlogged] has quit. (Client Quit)
#75 [02:03] <nelcon> :(
#76 [02:03] * NaomiGamer13_ [NaomiGamer13_@notlogged] has joined #minecrafthelp
#77 [02:04] <AbrielleGamer> my minecraft is not starting it says that it raquires java run setup
#78 [02:04] <NaomiGamer13_> y
#79 [02:04] <pie_flavor> AbrielleGamer: Can you give us the exact error?
#80 [02:04] <nelcon> i just bought a new windows 10 computer, and it doesnt run it keeps crashing
#81 [02:05] <nelcon> it does not even start up
#82 [02:05] <pie_flavor> nelcon: do you see a large wall of text anywhere
#83 [02:05] <AbrielleGamer> when I open it java keeps on showing on my screen
#84 [02:06] <pie_flavor> AbrielleGamer: what does it say exactly
#85 [02:06] <nelcon> can anyone please help me
#86 [02:06] <AbrielleGamer> it requires java run setup and the last time I opened it my mods are gone
#87 [02:06] * NaomiGamer13 [NaomiGamer13@notlogged] has quit. (Ping timeout: 195 seconds)
#88 [02:07] <nelcon> :(
#89 [02:07] <pie_flavor> AbrielleGamer: can you paste, either here or into paste.ubuntu.com, what it says _exactly
#90 [02:07] <pie_flavor> nelcon: do you see a large wall of text anywhere
#91 [02:07] <nelcon> sorry what do you mean?
#92 [02:07] <pie_flavor> lots of text
#93 [02:07] <pie_flavor> does the launcher show you lots of text
#94 [02:08] <nelcon> yes
#95 [02:08] <pie_flavor> saying what happened
#96 [02:08] <pie_flavor> right
#97 [02:08] <pie_flavor> right click it, select all, right click, copy
#98 [02:08] <pie_flavor> paste into paste.ubuntu.com, give us the link
#99 [02:09] <nelcon> http://paste.ubuntu.com/23057571/
#100 [02:09] <nelcon> thats the link
#101 [02:10] <pie_flavor> ??> nelcon error/pfna
#102 [02:10] <Absol> nelcon: Bad video card drivers! ... org.lwjgl.LWJGLException: Pixel format not accelerated
#103 [02:10] <Absol> nelcon: This error message occurs when Minecraft can't find graphics drivers with which it can render the game. This is caused by improperly installed or missing video drivers. Installing or reinstalling your video drivers usually fixes this problem, and if it does not, you probably need a new graphics card and/or computer.
#104 [02:11] <nelcon> what sorry?
#105 [02:11] <pie_flavor> read what absol said
#106 [02:12] <pie_flavor> do you know how to install your video card drivers?
#107 [02:12] <NaomiGamer13_> pie flavor just wait my friend abriellegamer she is newbie she dont know how to do it
#108 [02:12] <nelcon> well how do i upgrade me graphics card?
#109 [02:12] <pie_flavor> upgrading is probably not necessary
#110 [02:12] <pie_flavor> just installing drivers is enough
#111 [02:12] <pie_flavor> do you know what brand makes your card
#112 [02:13] <nelcon> im not sure, i just bought this computer today
#113 [02:13] <nelcon> its not a bad computer
#114 [02:14] <nelcon> im not sure why it is saying this?
#115 [02:15] <nelcon> is there anything else i could do?
#116 [02:15] <AbrielleGamer> it says that "this application requires java runtime environment 1.7.0"
#117 [02:15] <pie_flavor> ??> nelcon win/dxdiag
#118 [02:16] <Absol> nelcon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#119 [02:17] <pie_flavor> ??> AbrielleGamer java/1.7
#120 [02:17] <Absol> AbrielleGamer: You can get Java 1.7 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
#121 [02:18] <AbrielleGamer> then what?
#122 [02:18] <nelcon> still doesnt work
#123 [02:19] <nelcon> i have done what it says?
#124 [02:19] <nelcon> still crashes
#125 [02:20] <pie_flavor> nelcon: it is not a guide on how to solve it
#126 [02:20] <AbrielleGamer> what kind?
#127 [02:20] <pie_flavor> please paste the dxdiag in paste.ubuntu.com
#128 [02:20] <pie_flavor> and give us the link
#129 [02:20] <pie_flavor> AbrielleGamer: have you installed java yet?
#130 [02:20] <AbrielleGamer> what kind of java?
#131 [02:21] <pie_flavor> did you read what absol said
#132 [02:23] <AbrielleGamer> www.oracle.com
#133 [02:24] <urielsalis> hi AbrielleGamer need help?
#134 [02:24] <pie_flavor> AbrielleGamer: read what absol says
#135 [02:24] <urielsalis> hi pie_flavor need help?
#136 [02:24] <pie_flavor> ??> AbrielleGamer java/1.7
#137 [02:24] <Absol> AbrielleGamer: You can get Java 1.7 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
#138 [02:24] <urielsalis> pie_flavor, wait a sec
#139 [02:24] <urielsalis> AbrielleGamer, what is your username?=
#140 [02:24] <pie_flavor> no i don't urielsalis i'm helping
#141 [02:25] <pie_flavor> she doesn't have java installed
#142 [02:25] <urielsalis> AbrielleGamer, what is your username?
#143 [02:27] <AbrielleGamer> AbrielleGamer27
#144 [02:27] * nelcon [nelcon@notlogged] has quit. (Ping timeout: 195 seconds)
#145 [02:28] <urielsalis> AbrielleGamer, are you sure?
#146 [02:31] <NaomiGamer13_> she is cracked
#147 [02:31] <urielsalis> NaomiGamer13_, thats why im asking if she is sure that is the username
#148 [02:36] <NaomiGamer13_> oh sorry
#149 [02:36] <NaomiGamer13_> im just saying that she is cracked
#150 [02:37] <urielsalis> NaomiGamer13_, yeah we know :P
#151 [02:38] * erika_ [erika_@notlogged] has joined #minecrafthelp
#152 [02:39] * erika_ [erika_@notlogged] has quit. (Client Quit)
#153 [02:45] * NaomiGamer13 [NaomiGamer13@notlogged] has joined #minecrafthelp
#154 [02:47] * IMAGAMER [IMAGAMER@notlogged] has joined #minecrafthelp
#155 [02:49] * hoanghuy [hoanghuy@notlogged] has joined #minecrafthelp
#156 [02:49] * NaomiGamer13 [NaomiGamer13@notlogged] has quit. (Ping timeout: 195 seconds)
#157 [02:56] * nighter [nighter@notlogged] has joined #minecrafthelp
#158 [03:04] <urielsalis> * IMAGAMER (Formerly NaomiGamer13 from 49.148.234.179 ) has joined
#159 [03:19] <IMAGAMER> hello
#160 [03:19] * kingf2211 [kingf2211@notlogged] has joined #minecrafthelp
#161 [03:19] <IMAGAMER> my minecraft is not working
#162 [03:19] <kingf2211> hi
#163 [03:19] <urielsalis> IMAGAMER, hello NaomiGamer13
#164 [03:19] <urielsalis> hi kingf2211
#165 [03:19] <IMAGAMER> how did you know
#166 [03:19] <urielsalis> IMAGAMER, your ip is the same
#167 [03:20] <IMAGAMER> wow
#168 [03:20] <kingf2211> my brother birthday is tomorrow and i want prize for him and he love minecraft very much so can send minecraft for free?
#169 [03:20] <urielsalis> kingf2211, no
#170 [03:20] <kingf2211> why?
#171 [03:21] <urielsalis> kingf2211, 1) We are not Mojang 2)They dont give their game for free
#172 [03:21] * AbrielleGamer_ [AbrielleGamer_@notlogged] has joined #minecrafthelp
#173 [03:21] * AbrielleGamer [AbrielleGamer@notlogged] has quit. (Quit: Web client closed)
#174 [03:21] <IMAGAMER> hello
#175 [03:21] <IMAGAMER> my minecraft is not working
#176 [03:21] <IMAGAMER> it says
#177 [03:21] <urielsalis> IMAGAMER, we are not going to help you if you didnt bought the game
#178 [03:22] <IMAGAMER> this application requires java runtime environment 1.7.0
#179 [03:22] <IMAGAMER> it says that this application requires java runtime environment 1.7.0
#180 [03:22] <urielsalis> IMAGAMER, we are not going to help you if you didnt bought the game
#181 [03:22] <IMAGAMER> what do you mean?
#182 [03:22] <urielsalis> I meant exactly what I wrote
#183 [03:23] <IMAGAMER> pls... help me
#184 [03:23] <urielsalis> no
#185 [03:23] <IMAGAMER> oh youre so bad!
#186 [03:23] <urielsalis> I take pride on it :)
#187 [03:23] <IMAGAMER> CubeTheThird helped me he is so good to mw
#188 [03:23] * Mursalthehacker [Mursalthehacker@notlogged] has joined #minecrafthelp
#189 [03:24] <IMAGAMER> -.-
#190 [03:24] <urielsalis> IMAGAMER, actually, I dont see any logs of him helping you :)
#191 [03:24] <IMAGAMER> wait what he helped me
#192 [03:24] * Mursalthehacker [Mursalthehacker@notlogged] has quit. (Client Quit)
#193 [03:25] <urielsalis> IMAGAMER, we are not going to help you unless you buy the game. Minecraft.net/store
#194 [03:26] <IMAGAMER> youre so unfair!!!!!!!!!!!!!!!!!!!!!!!
#195 [03:26] <IMAGAMER> -.-
#196 [03:26] <AbrielleGamer_> hello
#197 [03:27] <urielsalis> IMAGAMER, actually, if you dont buy the game, the devs dont get paid for it. Mojang being a small company hurts them a lot, so the one being unfair is you :)
#198 [03:27] <urielsalis> hi AbrielleGamer_
#199 [03:27] <AbrielleGamer_> my mincraft is not working
#200 [03:27] <pie_flavor> lol microsoft isn't a small company
#201 [03:27] <pie_flavor> AbrielleGamer_: you didn't buy the game either
#202 [03:27] <pie_flavor> remember?
#203 [03:27] <urielsalis> AbrielleGamer_, what is your username?
#204 [03:27] <AbrielleGamer_> what?
#205 [03:27] <urielsalis> pie_flavor, at 5AM? no :P
#206 [03:27] <IMAGAMER> but CubeThethird help me
#207 [03:27] <urielsalis> IMAGAMER, he didnt
#208 [03:27] * GreyVulpine kicked IMAGAMER from #minecrafthelp (Reason: MAGAMER :Please purchase the game before asking for help. Thank you.)
#209 [03:28] <urielsalis> thanks GV
#210 [03:28] * GreyVulpine tips hat
#210 [03:29] * pie_flavor tips fedora
#210 [03:29] * NAOMIGAMER13 [NAOMIGAMER13@notlogged] has joined #minecrafthelp
#211 [03:29] <urielsalis> GV: * NAOMIGAMER13 (Formerly IMAGAMER from 49.148.234.179 ) has joined
#212 [03:29] <GreyVulpine> I know.
#213 [03:29] <pie_flavor> hallo NAOMIGAMER13 again
#214 [03:30] <pie_flavor> are you considering buying minecraft?
#215 [03:30] <NAOMIGAMER13> why minecraft need to buy when needed help?
#216 [03:30] <pie_flavor> because that's the reason it's not working
#217 [03:30] <pie_flavor> you need to buy the game to play it
#218 [03:30] <pie_flavor> it's a no-brainer
#219 [03:30] <pie_flavor> you're not supposed to be able to play the game unless you buy it. that's the point of buying it.
#220 [03:31] <pie_flavor> we're not going to tell you how to make it so you can play the game if you haven't bought it yet. that's illegal.
#221 [03:31] <NAOMIGAMER13> im not the one who needed help my friend
#222 [03:31] <NAOMIGAMER13> im cracked
#223 [03:31] <NAOMIGAMER13> my mc is cracked
#224 [03:31] <GreyVulpine> Which is not legal to do.
#225 [03:31] <NAOMIGAMER13> i have no money to buy it
#226 [03:31] <urielsalis> then dont play it
#227 [03:31] <GreyVulpine> If you're asking for help on a cracked version of minecraft, you won't find it here
#228 [03:31] <pie_flavor> NAOMIGAMER13: then why should you get to play it?
#229 [03:32] <pie_flavor> in what other game are you allowed to play it without buying it?
#230 [03:32] <urielsalis> Does a robber gets out of jail because he stole cause he had no money?
#231 [03:32] <NAOMIGAMER13> only mc
#232 [03:32] <NAOMIGAMER13> but my friend is cracked also
#233 [03:32] <urielsalis> NAOMIGAMER13, and in MC is illegal to play without buying
#234 [03:32] * GreyVulpine kicked NAOMIGAMER13 from #minecrafthelp (Reason: AOMIGAMER13 :Please purchase minecraft before asking for help on it. Thank you.)
#235 [03:32] <pie_flavor> and your friend needs help
#236 [03:32] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#237 [03:32] <pie_flavor> mhm
#238 [03:32] * AbrielleGamer_ [AbrielleGamer_@notlogged] has quit. (Quit: Web client closed)
#239 [03:33] <pie_flavor> GreyVulpine: how many more times you think that'll happen tonight
#240 [03:33] <pie_flavor> my money's on two
#241 [03:33] <GreyVulpine> Already banned.
#242 [03:33] <pie_flavor> i mean with that exact person
#243 [03:33] <urielsalis> and user is probably too dumb to change ip
#244 [03:33] <GreyVulpine> Maybe in 3 hours, he'll come back.
#245 [03:33] <pie_flavor> i mean she cracked minecraft
#246 [03:33] <pie_flavor> there's some measure of intelligence there
#247 [03:33] <GreyVulpine> Isn't the first, and certainly won't be the last
#248 [03:33] <GreyVulpine> It's not hard to run a cracked launcher, unfortunately.
#249 [03:34] <pie_flavor> and like
#250 [03:34] <pie_flavor> if you can't buy it
#251 [03:34] <pie_flavor> and you've chosen to crack it
#252 [03:34] <pie_flavor> accept that nobody's going to help you
#253 [03:34] <pie_flavor> that's the part i don't get
#254 [03:35] <GreyVulpine> Youngin's have the "I'm still young and entitled to stuff that I haen't earned yet. No Money? No problem, I can get it other ways."
#255 [03:35] <pie_flavor> while it's illegal, i can certainly download a cracked copy of assassin's creed off tpb. that's not stupidity, that's just poverty.
#256 [03:35] <pie_flavor> the stupidity part would be if i tried to ask ubisoft for help because the crack breaks the multiplayer.
#257 [03:35] <pie_flavor> and that's basically what's happening here.
#258 [04:01] * xola [xola@notlogged] has quit. (Read error: Connection reset by peer)
#259 [04:04] * syoofgamer [syoofgamer@notlogged] has joined #minecrafthelp
#260 [04:04] * derenorlandus [derenorlandus@notlogged] has joined #minecrafthelp
#261 [04:04] <derenorlandus> http://paste.ubuntu.com/23057768/
#262 [04:05] * xola [xola@notlogged] has joined #minecrafthelp
#263 [04:05] * syoofgamer [syoofgamer@notlogged] has quit. (Client Quit)
#264 [04:05] <derenorlandus> it said pixel format not accelerated
#265 [04:07] <derenorlandus> it said "pixel format not accelerated" so what should i do? i done the instructuction and here is he result http://paste.ubuntu.com/23057768/
#266 [04:08] * tec [tec@notlogged] has joined #minecrafthelp
#267 [04:10] * tec [tec@notlogged] has quit. (Client Quit)
#268 [04:10] <Andrio> derenorlandus, I'm afraid your graphics card is not supported on Windows 8
#269 [04:10] <Andrio> You'll need to install Windows 7 or use a newer PC.
#270 [04:16] * leon [leon@notlogged] has joined #minecrafthelp
#271 [04:16] * leon [leon@notlogged] has joined #minecrafthelp
#272 [04:17] * leon [leon@notlogged] has left #minecrafthelp
#273 [04:17] * albertofersob [albertofersob@notlogged] has joined #minecrafthelp
#274 [04:18] * albertofersob [albertofersob@notlogged] has quit. (Client Quit)
#275 [04:19] * bamajoe411 [bamajoe411@notlogged] has quit. (Quit: Leaving)
#276 [04:21] * derenorlandus [derenorlandus@notlogged] has quit. (Quit: Web client closed)
#277 [04:34] * Agoldspoon [Agoldspoon@notlogged] has joined #minecrafthelp
#278 [04:35] <Agoldspoon> Agoldspoom
#279 [04:35] <Agoldspoon> cj
#280 [04:35] <Agoldspoon> ck
#281 [04:36] <Agoldspoon> 아 어떻게 ㅜㅜㅜㅜㅜ
#282 [04:36] <Agoldspoon> 이거 어떻게 해야 하나요
#283 [04:36] <Agoldspoon> 아아아아아아아아아앙아앙아
#284 [04:41] * techno156 [techno156@notlogged] has joined #minecrafthelp
#285 [04:43] * Agoldspoom [Agoldspoom@notlogged] has joined #minecrafthelp
#286 [04:44] * Agoldspoom [Agoldspoom@notlogged] has quit. (Client Quit)
#287 [04:44] * Agoldspoon [Agoldspoon@notlogged] has joined #minecrafthelp
#288 [04:45] * Agoldspoon [Agoldspoon@notlogged] has quit. (Client Quit)
#289 [04:45] * Agoldspoon [Agoldspoon@notlogged] has joined #minecrafthelp
#290 [04:46] <Agoldspoon> I NEEM HELP
#291 [04:46] <Andrio> Did you see the message from Espercorn?
#292 [04:48] * Agoldspoon [Agoldspoon@notlogged] has quit. (Client Quit)
#293 [04:51] <Anna> I think some people see the message and only read "say" and "I need help" :/
#294 [04:51] <Anna> might be better to make it say for them to explain their issue clearly and in detail instead of having the "I need help" bit
#295 [04:56] <Andrio> hm
#296 [04:59] * _babybaboon_ [_babybaboon_@notlogged] has joined #minecrafthelp
#297 [05:03] * _babybaboon_ [_babybaboon_@notlogged] has quit. (Ping timeout: 195 seconds)
#298 [05:04] * Weird0_o [Weird0_o@notlogged] has joined #minecrafthelp
#299 [05:29] * mijin [mijin@notlogged] has joined #minecrafthelp
#300 [05:29] * mijin [mijin@notlogged] has joined #minecrafthelp
#301 [05:29] * mijin [mijin@notlogged] has left #minecrafthelp
#302 [05:31] * xKamilx [xKamilx@notlogged] has joined #minecrafthelp
#303 [05:32] * malou [malou@notlogged] has joined #minecrafthelp
#304 [05:32] * xKamilx [xKamilx@notlogged] has quit. (Client Quit)
#305 [05:34] * minecraftgod [minecraftgod@notlogged] has joined #minecrafthelp
#306 [05:34] * malou [malou@notlogged] has quit. (Client Quit)
#307 [05:39] * ASH [ASH@notlogged] has joined #minecrafthelp
#308 [05:46] * nighter_ [nighter_@notlogged] has joined #minecrafthelp
#309 [05:50] <ASH> CLRS
#310 [05:51] <ASH> http://paste.ubuntu.com/23058031/ CAN ANYONE HELP ME WITH THIS PLEASE, JUST TAKE A LOOK AND TELL ME WHAT I NEED TO FIX
#311 [05:51] <ASH> I CAN;T INSTALL MINECRAFT NOW
#312 [05:51] * nighter [nighter@notlogged] has quit. (Ping timeout: 384 seconds)
#313 [05:52] * nighter [nighter@notlogged] has joined #minecrafthelp
#314 [05:54] * sannabanna [sannabanna@notlogged] has joined #minecrafthelp
#315 [05:55] <sannabanna> hej varför kan jag inte logga in på minecaft¨
#316 [05:55] * minecraftgod [minecraftgod@notlogged] has quit. (Ping timeout: 195 seconds)
#317 [05:56] <sannabanna> why cant i log in on my minecraft ?
#318 [05:56] <ASH> PLEASE, YOU SHOULD READ THIS
#319 [05:56] <ASH> WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website.
#320 [05:59] * _CIGA_ [_CIGA_@notlogged] has joined #minecrafthelp
#321 [05:59] <ASH> ---- Minecraft Crash Report ---- // But it works on my machine. Time: 17:57 15/08/2016 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306
#322 [06:00] <ASH> http://paste.ubuntu.com/23058031/ CAN ANYONE HELP ME WITH THIS PLEASE, JUST TAKE A LOOK AND TELL ME WHAT I NEED TO FIX
#323 [06:00] <ASH> http://paste.ubuntu.com/23058031/ CAN ANYONE HELP ME WITH THIS PLEASE, JUST TAKE A LOOK AND TELL ME WHAT I NEED TO FIX
#324 [06:01] <Anna> I have to go to sleep, someone else may be able to answer your question better. but one way to fix it would likely be by downgrading your windows
#325 [06:01] <Anna> or finding drivers that work with your computer on that version if windows
#326 [06:02] <Anna> or using another computer to play minecraft
#327 [06:02] <ASH> THANKS
#328 [06:06] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#329 [06:06] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#330 [06:06] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#331 [06:06] * Transferable [Transferable@notlogged] has joined #minecrafthelp
#332 [06:08] * sannabanna [sannabanna@notlogged] has quit. (Ping timeout: 195 seconds)
#333 [06:09] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#334 [06:09] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#335 [06:09] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#336 [06:09] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#337 [06:09] * Absol kicked _CIGA_ from #minecrafthelp (Reason: CIGA_ :Stop spamming)
#338 [06:09] * _CIGA_ [_CIGA_@notlogged] has joined #minecrafthelp
#339 [06:10] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#340 [06:10] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#341 [06:10] * mert [mert@notlogged] has joined #minecrafthelp
#342 [06:10] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#343 [06:10] * KingB [KingB@notlogged] has joined #minecrafthelp
#344 [06:10] * Transferable [Transferable@notlogged] has quit. (Ping timeout: 195 seconds)
#345 [06:10] * mert [mert@notlogged] has quit. (Client Quit)
#346 [06:11] <_CIGA_> ANYONE ??
#347 [06:11] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#348 [06:11] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#349 [06:11] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#350 [06:11] * Absol kicked _CIGA_ from #minecrafthelp (Reason: CIGA_ :Stop spamming)
#351 [06:12] * _CIGA_ [_CIGA_@notlogged] has joined #minecrafthelp
#352 [06:12] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#353 [06:12] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#354 [06:12] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#355 [06:12] * santiago [santiago@notlogged] has joined #minecrafthelp
#356 [06:12] * santiago [santiago@notlogged] has quit. (Client Quit)
#357 [06:13] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#358 [06:14] * venz [venz@notlogged] has joined #minecrafthelp
#359 [06:14] * Transferable [Transferable@notlogged] has joined #minecrafthelp
#360 [06:14] <Transferable> Hello
#361 [06:14] * venz [venz@notlogged] has quit. (Client Quit)
#362 [06:15] <Transferable> I am having a problem with my launcher
#363 [06:15] <Transferable> It says "sorry but we couldn't connect to our servers" and etc
#364 [06:15] * max [max@notlogged] has joined #minecrafthelp
#365 [06:17] <_CIGA_> transferable me to same problem
#366 [06:17] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#367 [06:18] * KingB [KingB@notlogged] has quit. (Quit: Web client closed)
#368 [06:18] * KingB [KingB@notlogged] has joined #minecrafthelp
#369 [06:18] * KingB [KingB@notlogged] has quit. (Client Quit)
#370 [06:19] * Transferable [Transferable@notlogged] has quit. (Ping timeout: 195 seconds)
#371 [06:19] * max [max@notlogged] has quit. (Client Quit)
#372 [06:20] * net [net@notlogged] has joined #minecrafthelp
#373 [06:20] * net [net@notlogged] has quit. (Client Quit)
#374 [06:21] * AksacliBilge [AksacliBilge@notlogged] has joined #minecrafthelp
#375 [06:23] * AksacliBilge [AksacliBilge@notlogged] has quit. (Client Quit)
#376 [06:24] * MineGok [MineGok@notlogged] has joined #minecrafthelp
#377 [06:25] <MineGok> Hello?
#378 [06:25] <MineGok> Anyone?
#379 [06:25] <MineGok> How can I fix the 'java.lang.NullPointerException: group' error? I can't join any server!!!!!!!
#380 [06:30] * StrikerPvP [StrikerPvP@notlogged] has joined #minecrafthelp
#381 [06:31] * StrikerPvP [StrikerPvP@notlogged] has quit. (Client Quit)
#382 [06:34] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#383 [06:34] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#384 [06:34] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#385 [06:37] * GEVEZ [GEVEZ@notlogged] has joined #minecrafthelp
#386 [06:39] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#387 [06:40] * GEVEZ [GEVEZ@notlogged] has quit. (Ping timeout: 195 seconds)
#388 [06:46] * mhmod [mhmod@notlogged] has joined #minecrafthelp
#389 [06:47] * Tyrone [Tyrone@notlogged] has joined #minecrafthelp
#390 [06:47] * mhmod [mhmod@notlogged] has quit. (Client Quit)
#391 [06:48] * Chocolatecrafter [Chocolatecrafter@notlogged] has joined #minecrafthelp
#392 [06:50] <Chocolatecrafter> Hi there,Can someone help me with my Minecraft situation? Pls.
#393 [06:50] * tumbleweed [tumbleweed@notlogged] has quit. (Remote host closed the connection)
#394 [06:51] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#395 [06:53] * ASH [ASH@notlogged] has quit. (Ping timeout: 195 seconds)
#396 [06:53] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#397 [06:53] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#398 [06:53] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#399 [06:54] * rozaine5 [rozaine5@notlogged] has joined #minecrafthelp
#400 [06:55] * rozaine5 [rozaine5@notlogged] has quit. (Client Quit)
#401 [06:58] <Chocolatecrafter> Well what happened was i logged into Minecraft and and it looked fine so i pressed play, then a crash report came up saying 'Lack of update graphics card' so i updated it and still annoyingly came up with the speak again. Here's my crash report to look at http://paste.ubuntu.com/23058155/ .
#402 [07:01] <Chocolatecrafter> Can someone pls comment back.
#403 [07:02] <Chocolatecrafter> On what to do?
#404 [07:02] <_CIGA_> Rip noone can help me :(
#405 [07:05] * ironnoyes [ironnoyes@notlogged] has joined #minecrafthelp
#406 [07:06] <Chocolatecrafter> @Absol Pls can you help me?
#407 [07:07] <ironnoyes> https://gyazo.com/3dfefd4adf84119fdb4f6482d172c43b
#408 [07:15] * MineGok [MineGok@notlogged] has quit. (Quit: Web client closed)
#409 [07:17] * LeGrillbster [LeGrillbster@notlogged] has joined #minecrafthelp
#410 [07:17] * LeGrillbster [LeGrillbster@notlogged] has quit. (Client Quit)
#411 [07:18] * Chocolatecrafter [Chocolatecrafter@notlogged] has quit. (Quit: Web client closed)
#412 [07:18] * Chocolatecrafter [Chocolatecrafter@notlogged] has joined #minecrafthelp
#413 [07:20] * Aceyh [Aceyh@notlogged] has joined #minecrafthelp
#414 [07:20] <Aceyh> Hi
#415 [07:21] <Aceyh> hi!
#416 [07:21] <Chocolatecrafter> My situation is this http://paste.ubuntu.com/23058155/ and also it says lack of update graphics card so i updated it and then it come up with the same speack again and again.
#417 [07:21] <Chocolatecrafter> Sorry Hi!
#418 [07:21] * Tyrone [Tyrone@notlogged] has quit. (Ping timeout: 195 seconds)
#419 [07:21] <Aceyh> i have a problem
#420 [07:22] <Aceyh> with my minecraft account
#421 [07:22] <Chocolatecrafter> What is it?
#422 [07:22] <Chocolatecrafter> ok?
#423 [07:22] <Aceyh> when i try to log in
#424 [07:22] <Aceyh> Invalid credentials exception
#425 [07:23] <Aceyh> sorry for my english
#426 [07:23] <Aceyh> i can log in to mojang
#427 [07:23] <Aceyh> but not on minecraft.net
#428 [07:23] <Chocolatecrafter> is it possible to give me a link your having trouble with?
#429 [07:24] <Aceyh> how
#430 [07:25] <Aceyh> wait
#431 [07:25] <Aceyh> pls
#432 [07:25] <Chocolatecrafter> or you can use the same user and pass for the minecraft.net think?
#433 [07:25] <Aceyh> when i try to login in minecraft.net says to me
#434 [07:25] <Aceyh> An error prevented your request from being processed. Please try again.
#435 [07:26] <Aceyh> what can i do?
#436 [07:27] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#437 [07:27] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#438 [07:27] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#439 [07:27] <Chocolatecrafter> oh that mean you have to use a different account to login and delete the other one
#440 [07:28] <Aceyh> omg
#441 [07:28] <Chocolatecrafter> and it has to be different user and different pass ok?
#442 [07:29] * steffee [steffee@notlogged] has joined #minecrafthelp
#443 [07:29] <Chocolatecrafter> because i think it got hacked or something
#444 [07:29] <Aceyh> no it isnt
#445 [07:30] <Aceyh> okay
#446 [07:30] <Aceyh> bye
#447 [07:30] * Aceyh [Aceyh@notlogged] has quit. (Quit: Web client closed)
#448 [07:30] * steffee [steffee@notlogged] has quit. (Client Quit)
#449 [07:36] * seba [seba@notlogged] has joined #minecrafthelp
#450 [07:36] * seba [seba@notlogged] has joined #minecrafthelp
#451 [07:37] * seba [seba@notlogged] has left #minecrafthelp
#452 [07:42] * kevieboy1998 [kevieboy1998@notlogged] has joined #minecrafthelp
#453 [07:43] * kevieboy1998 [kevieboy1998@notlogged] has quit. (Client Quit)
#454 [07:45] * kevieboy1998 [kevieboy1998@notlogged] has joined #minecrafthelp
#455 [07:45] * majinek [majinek@notlogged] has joined #minecrafthelp
#456 [07:45] * kevieboy1998 [kevieboy1998@notlogged] has quit. (Client Quit)
#457 [07:45] * kevieboy1998 [kevieboy1998@notlogged] has joined #minecrafthelp
#458 [07:46] * kevieboy1998 [kevieboy1998@notlogged] has quit. (Client Quit)
#459 [07:46] * majinek [majinek@notlogged] has quit. (Client Quit)
#460 [07:46] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#461 [07:46] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#462 [07:46] <_CIGA_> http://paste.ubuntu.com/23058086/ CAN ANYONE HELP ME WITH THIS PLEASE, THIS IS WHEN I LOG IN
#463 [07:46] <_CIGA_> what i need do then ?
#464 [07:48] * willies952002 [willies952002@notlogged] has quit. (Ping timeout: 186 seconds)
#465 [07:51] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#466 [07:54] * clement64t [clement64t@notlogged] has joined #minecrafthelp
#467 [07:58] * clement64t [clement64t@notlogged] has quit. (Ping timeout: 195 seconds)
#468 [07:59] * _CIGA_ [_CIGA_@notlogged] has quit. (Quit: Web client closed)
#469 [08:02] * martin [martin@notlogged] has joined #minecrafthelp
#470 [08:03] * martin [martin@notlogged] has quit. (Client Quit)
#471 [08:07] * SABERDUDE467 [SABERDUDE467@notlogged] has joined #minecrafthelp
#472 [08:08] * sven289 [sven289@notlogged] has joined #minecrafthelp
#473 [08:08] * sven289 [sven289@notlogged] has quit. (Client Quit)
#474 [08:09] <SABERDUDE467> Hey I cant connect to my Realms server anyone got any ideas
#475 [08:10] <SABERDUDE467> Nvmit was resolved
#476 [08:10] * SABERDUDE467 [SABERDUDE467@notlogged] has quit. (Client Quit)
#477 [08:14] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#478 [08:17] * Lemonsz [Lemonsz@notlogged] has joined #minecrafthelp
#479 [08:17] <Lemonsz> I can sign in to my minecraft account because it gives me an error :(
#480 [08:20] <Lemonsz> its not letting me sign in to my minecraft account it says "an error prevented from being processed
#481 [08:21] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#482 [08:21] * Cayden [Cayden@notlogged] has joined #minecrafthelp
#483 [08:22] <Lemonsz> its not letting me sign in to my minecraft account it says "an error prevented from being processed
#484 [08:24] <Cayden> It keeps saying I have a lack of updated graphics card what does this mean?
#485 [08:24] <Cayden> hello? Is anyone there?
#486 [08:25] <Cayden> Hello*
#487 [08:26] <Cayden> What the fuck
#488 [08:26] <Absol> Cayden: Please keep it civil
#489 [08:26] <Cayden> ujgr\apiuyyerw\
#490 [08:26] <Cayden> \rzgasergtrg
#491 [08:26] <Cayden> gzr
#492 [08:26] <Cayden> sf zg
#493 [08:26] <Cayden> dfgrebzrg
#494 [08:26] * Absol kicked Cayden from #minecrafthelp (Reason: ayden :Stop spamming)
#495 [08:30] * Jari-Bou [Jari-Bou@notlogged] has joined #minecrafthelp
#496 [08:30] <Jari-Bou> i cant connect to my old account
#497 [08:32] * _CIGA_ [_CIGA_@notlogged] has joined #minecrafthelp
#498 [08:32] <Lemonsz> its not letting me sign in to my minecraft account it says "an error prevented from being processed
#499 [08:33] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#500 [08:33] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#501 [08:33] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#502 [08:33] <Lemonsz> https://gyazo.com/0e4de87b98c83cf9aebce8f2b4948073 it doest let me play can some one help??
#503 [08:34] * Jari-Bou [Jari-Bou@notlogged] has quit. (Ping timeout: 195 seconds)
#504 [08:34] * CrazyNils [CrazyNils@notlogged] has joined #minecrafthelp
#505 [08:35] <Lemonsz> https://gyazo.com/0e4de87b98c83cf9aebce8f2b4948073 it doest let me play can some one help??
#506 [08:36] * BloodHead24 [BloodHead24@notlogged] has joined #minecrafthelp
#507 [08:36] * BloodHead24 [BloodHead24@notlogged] has quit. (Client Quit)
#508 [08:36] * BloodHead24 [BloodHead24@notlogged] has quit. (Client Quit)
#509 [08:37] * CrazyNils [CrazyNils@notlogged] has left #minecrafthelp
#510 [08:38] * CrazyNils [CrazyNils@notlogged] has joined #minecrafthelp
#511 [08:39] * Lemonsz [Lemonsz@notlogged] has quit. (Quit: Web client closed)
#512 [08:39] * Lemonsz [Lemonsz@notlogged] has joined #minecrafthelp
#513 [08:39] <Lemonsz> https://gyazo.com/0e4de87b98c83cf9aebce8f2b4948073 it doest let me play can some one help??
#514 [08:39] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#515 [08:39] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#516 [08:39] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#517 [08:39] <Lemonsz> https://gyazo.com/0e4de87b98c83cf9aebce8f2b4948073 it doest let me play can some one help??
#518 [08:40] * CrazyNils [CrazyNils@notlogged] has quit. (Client Quit)
#519 [08:42] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#520 [08:44] * InsAltBGSliven [InsAltBGSliven@notlogged] has joined #minecrafthelp
#521 [08:47] <InsAltBGSliven> Hello in my minecraft i cant click the play button and the other buttons
#522 [08:47] <_CIGA_> reinstall mc
#523 [08:48] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#524 [08:48] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#525 [08:48] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#526 [08:49] <InsAltBGSliven> i tryed reinstalling my mc it is not working
#527 [08:49] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#528 [08:50] * mohamm [mohamm@notlogged] has joined #minecrafthelp
#529 [08:52] * Lemonsz [Lemonsz@notlogged] has quit. (Ping timeout: 195 seconds)
#530 [08:52] * mohamm [mohamm@notlogged] has quit. (Client Quit)
#531 [08:53] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#532 [08:53] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#533 [08:53] <_CIGA_> http://paste.ubuntu.com/23058086/ PLEASE HELP ME
#534 [08:54] <InsAltBGSliven> this link is not working
#535 [08:54] * whit3canary [whit3canary@notlogged] has joined #minecrafthelp
#536 [08:54] * whit3canary [whit3canary@notlogged] has joined #minecrafthelp
#537 [08:55] * whit3canary [whit3canary@notlogged] has left #minecrafthelp
#538 [08:58] * LordWIther [LordWIther@notlogged] has joined #minecrafthelp
#539 [08:59] * LordWIther [LordWIther@notlogged] has quit. (Client Quit)
#540 [08:59] <_CIGA_> my link working
#541 [09:00] * whit3canary [whit3canary@notlogged] has joined #minecrafthelp
#542 [09:02] <whit3canary> i have tried to go on a multiplayer server just after upgrading my account to a mojang account but when i try to connect all that shows is |failed to connect to the server not authenticated with minecraft.net please help
#543 [09:03] <whit3canary> @absol
#544 [09:07] <CubeTheThird> ??> whit3canary launcher/relog
#545 [09:07] <Absol> whit3canary: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#546 [09:07] <CubeTheThird> _CIGA_, have you purchased the game..?
#547 [09:07] <whit3canary> yes thanks
#548 [09:08] * Erasmus2007 [Erasmus2007@notlogged] has joined #minecrafthelp
#549 [09:09] * Simonham [Simonham@notlogged] has joined #minecrafthelp
#550 [09:10] * ghost [ghost@notlogged] has joined #minecrafthelp
#551 [09:10] <Simonham> Hello i need help wich my minecraft acount i can,t loggin to it says that i need to login wich my email and i don,t know what email i used to buy mincraft. so my mincecraft acounts i gonne. i would like to get help to get it back.
#552 [09:10] <CubeTheThird> Simonham, if you can't find the email you'll have to contact Mojang
#553 [09:11] <CubeTheThird> ??> Simonham mojang/email
#554 [09:11] <Absol> Simonham: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#555 [09:11] <Absol> Simonham: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#556 [09:11] <whit3canary> thankyou it worked
#557 [09:20] * TheSillyIdt [TheSillyIdt@notlogged] has joined #minecrafthelp
#558 [09:23] * TheSillyIdt [TheSillyIdt@notlogged] has quit. (Ping timeout: 195 seconds)
#559 [09:25] * Smile [Smile@notlogged] has joined #minecrafthelp
#560 [09:26] * noel [noel@notlogged] has joined #minecrafthelp
#561 [09:27] * Smileface [Smileface@notlogged] has quit. (Ping timeout: 182 seconds)
#562 [09:28] * Zsocca0511 [Zsocca0511@notlogged] has joined #minecrafthelp
#563 [09:31] * noel [noel@notlogged] has quit. (Client Quit)
#564 [09:31] * Zsocca0511 [Zsocca0511@notlogged] has quit. (Ping timeout: 195 seconds)
#565 [09:34] * Aceyh [Aceyh@notlogged] has joined #minecrafthelp
#566 [09:42] * mikael [mikael@notlogged] has joined #minecrafthelp
#567 [09:46] * mikael [mikael@notlogged] has quit. (Ping timeout: 195 seconds)
#568 [09:46] * Meenacreepa16 [Meenacreepa16@notlogged] has joined #minecrafthelp
#569 [09:48] <Meenacreepa16> I just purchased minecraft the other and my NEI and Magnet mode is not displaying and I have tried everything
#570 [09:49] * jackson [jackson@notlogged] has joined #minecrafthelp
#571 [09:49] <_CIGA_> yes i have purchased the game
#572 [09:49] <_CIGA_> i can play only on my old pc where i have 20 fps
#573 [09:50] <CubeTheThird> ??> _CIGA_ info/mcleaks
#574 [09:50] <Absol> _CIGA_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#575 [09:50] <Absol> _CIGA_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#576 [09:50] <CubeTheThird> _CIGA_, and for future reference, repeating the same message over and over in a chatroom is not going to get you attention. It will get you banned
#577 [09:50] <Meenacreepa16> How do I do that I'm not very computer savvy
#578 [09:51] <CubeTheThird> Meenacreepa16, the game doesn't have those options. They are likely part of some mods
#579 [09:51] <Meenacreepa16> Ok I tried downloading FTB: Unleashed from Curse and it will not launch
#580 [09:52] <CubeTheThird> ??> Meenacreepa16 mods
#581 [09:52] <Absol> Meenacreepa16: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#582 [09:52] <Absol> Meenacreepa16: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#583 [09:53] <_CIGA_> wait then what i need to do ?
#584 [09:55] <CubeTheThird> _CIGA_, read what Absol told you
#585 [09:55] * Meenacreepa16 [Meenacreepa16@notlogged] has quit. (Ping timeout: 195 seconds)
#586 [09:55] * Erasmus2007 [Erasmus2007@notlogged] has quit. (Ping timeout: 195 seconds)
#587 [09:55] <_CIGA_> but where i can remove them ?
#588 [09:57] <CubeTheThird> ??> _CIGA_ win/hosts/edit
#589 [09:57] <Absol> _CIGA_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#590 [09:57] <Absol> _CIGA_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#591 [09:57] <_CIGA_> ok
#592 [09:59] <_CIGA_> i need delete that hosts ??
#593 [10:02] * pikachu [pikachu@notlogged] has joined #minecrafthelp
#594 [10:02] <CubeTheThird> _CIGA_, you need to remove the ones with Mojang in the name
#595 [10:04] <_CIGA_> i removed but still showing sorry couldnt connect to our servers
#596 [10:06] <CubeTheThird> _CIGA_, you saved the changes after removing it?
#597 [10:06] <_CIGA_> i cant save
#598 [10:07] <_CIGA_> they show contact to adminstrator
#599 [10:07] <CubeTheThird> _CIGA_, ... then you didn't follow the instructions Absol gave you
#600 [10:08] <_CIGA_> i press save then me show You dont have premission to save this location. Contact the adminstrator to obtain premission
#601 [10:09] * gabi [gabi@notlogged] has joined #minecrafthelp
#602 [10:09] * gabi [gabi@notlogged] has quit. (Client Quit)
#603 [10:09] <CubeTheThird> <Absol> _CIGA_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#604 [10:09] <CubeTheThird> <Absol> _CIGA_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#605 [10:09] * ghost [ghost@notlogged] has quit. (Ping timeout: 195 seconds)
#606 [10:12] * hi [hi@notlogged] has joined #minecrafthelp
#607 [10:12] <hi> hi can somebody help
#608 [10:12] <hi> my graphic driver needs to be updated
#609 [10:13] <_CIGA_> TNX CUBETHETHIRD :)))))))))) AND ABSOL MY FAULT
#610 [10:14] <_CIGA_> I REALLY APPRECIATE THAT
#611 [10:14] * _CIGA_ [_CIGA_@notlogged] has quit. (Quit: Web client closed)
#612 [10:14] <CubeTheThird> hi, please change your name with /nick <newname>
#613 [10:15] * hi is now known as Rainbowrider
#614 [10:15] <Rainbowrider> ok
#615 [10:15] <CubeTheThird> Rainbowrider, do you have a dxdiag report?
#616 [10:15] <Rainbowrider> http://paste.ubuntu.com/23056497/
#617 [10:16] <xola> System Model: 355V4C/356V4C/3445VC/3545VC
#618 [10:17] <CubeTheThird> one moment
#619 [10:17] <xola> I
#620 [10:17] <xola> http://www.samsung.com/ca/support/model/NP355V4C-S02CA
#621 [10:18] <CubeTheThird> Rainbowrider, umm... did you reinstall windows on that computer?
#622 [10:18] <Rainbowrider> yea my computer would always crash
#623 [10:19] <CubeTheThird> Rainbowrider, well as far as I can tell there aren't any drivers for your graphics card for windows 8. You'll have to upgrade to 8.1
#624 [10:19] <Rainbowrider> how do i do that
#625 [10:19] * Vaidas [Vaidas@notlogged] has joined #minecrafthelp
#626 [10:20] <CubeTheThird> Rainbowrider, https://support.microsoft.com/en-us/help/15356/windows-8-install-update-kb-2919355
#627 [10:21] * enezking [enezking@notlogged] has joined #minecrafthelp
#628 [10:22] * jony [jony@notlogged] has joined #minecrafthelp
#629 [10:22] * jony [jony@notlogged] has quit. (Client Quit)
#630 [10:25] * enezking [enezking@notlogged] has quit. (Ping timeout: 195 seconds)
#631 [10:30] * theslither08 [theslither08@notlogged] has joined #minecrafthelp
#632 [10:38] * aNub [aNub@notlogged] has joined #minecrafthelp
#633 [10:46] * Villeus [Villeus@notlogged] has joined #minecrafthelp
#634 [10:48] * hmehl [hmehl@notlogged] has joined #minecrafthelp
#635 [10:48] * hmehl [hmehl@notlogged] has quit. (Client Quit)
#636 [10:53] * Mefy [Mefy@notlogged] has joined #minecrafthelp
#637 [10:53] <Mefy> hey there, just port forwarding my server can someone remind me of the port range and the translate to numbers please?
#638 [10:55] * Qball [Qball@notlogged] has quit. (Quit: EliteBNC free bnc service - http://elitebnc.org - be a part of the Elite!)
#639 [10:55] <Andrio> Well, Minecraft uses port 25565 by default
#640 [10:56] <Mefy> thank you
#641 [10:56] <Mefy> what protocol do i use?
#642 [10:56] <Mefy> tcp, udp or any?
#643 [10:56] <Andrio> TCP
#644 [10:56] * Qball [Qball@notlogged] has joined #minecrafthelp
#645 [10:57] * Simonham [Simonham@notlogged] has quit. (Quit: Web client closed)
#646 [10:59] * Mefy [Mefy@notlogged] has quit. (Ping timeout: 195 seconds)
#647 [11:00] * Mefy [Mefy@notlogged] has joined #minecrafthelp
#648 [11:00] <Mefy> which number do i give to my firends so that they can connect to my server?
#649 [11:01] * The_Tias [The_Tias@notlogged] has joined #minecrafthelp
#650 [11:02] <Mefy> which number?
#651 [11:02] * ijuyr4euirt5go [ijuyr4euirt5go@notlogged] has joined #minecrafthelp
#652 [11:03] <The_Tias> can't remember my team is
#653 [11:03] <The_Tias> hello`?
#654 [11:04] * ijuyr4euirt5go [ijuyr4euirt5go@notlogged] has quit. (Client Quit)
#655 [11:04] <The_Tias> can't remember my question til minecraft Help please
#656 [11:04] <Andrio> Mefy, are they on a LAN with you?
#657 [11:05] * The_Tias [The_Tias@notlogged] has joined #minecrafthelp
#658 [11:05] <Andrio> The_Tias, see https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions.
#659 [11:05] <The_Tias> hello
#660 [11:06] <The_Tias> can't into my account
#661 [11:07] <Andrio> mm
#662 [11:08] <The_Tias> yeah
#663 [11:09] <Andrio> Mefy, that'll probably be your public IP address
#664 [11:10] <The_Tias> what?
#665 [11:11] * TheCatFace [TheCatFace@notlogged] has joined #minecrafthelp
#666 [11:11] <The_Tias> and my email can't i get in too
#667 [11:12] * TheCatFace [TheCatFace@notlogged] has quit. (Client Quit)
#668 [11:12] * TheCatFace [TheCatFace@notlogged] has joined #minecrafthelp
#669 [11:12] * TheCatFace [TheCatFace@notlogged] has quit. (Client Quit)
#670 [11:12] * Jappie [Jappie@notlogged] has joined #minecrafthelp
#671 [11:13] <Jappie> Hi i've been having crashes from the moment I started using 1.10 saying that I'm using incremental CMS but I don't know how to turn it off
#672 [11:14] <urielsalis> Jappie, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#673 [11:14] * James_ [James_@notlogged] has joined #minecrafthelp
#674 [11:14] <Jappie> http://paste.ubuntu.com/23058950/
#675 [11:14] <Jappie> her it is
#676 [11:15] <urielsalis> ??> Jappie mods
#677 [11:15] <Absol> Jappie: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#678 [11:15] <Absol> Jappie: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#679 [11:15] * The_Tias [The_Tias@notlogged] has quit. (Quit: Web client closed)
#680 [11:15] <Jappie> ok ty
#681 [11:15] <Jappie> I'll try it without first
#682 [11:15] <James_> I need help on being unable to update my drivers
#683 [11:16] <James_> I have tried using the auto detect but runs into unknown problem
#684 [11:16] <James_> http://paste.ubuntu.com/23058946/
#685 [11:16] * Jappie [Jappie@notlogged] has quit. (Client Quit)
#686 [11:16] <urielsalis> James_, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#687 [11:17] <James_> Alright thanks
#688 [11:17] * James_ [James_@notlogged] has quit. (Client Quit)
#689 [11:17] <urielsalis> James_, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#690 [11:21] * jackson [jackson@notlogged] has quit. (Quit: Web client closed)
#691 [11:22] <Mefy> hello in the server properties i have changed the seed and name world but my world isn't the seed that i put in and saved
#692 [11:22] <Mefy> plz help
#693 [11:24] * iLuvSpamRod [iLuvSpamRod@notlogged] has joined #minecrafthelp
#694 [11:25] * iLuvSpamRod [iLuvSpamRod@notlogged] has quit. (Client Quit)
#695 [11:29] * Daniels [Daniels@notlogged] has joined #minecrafthelp
#696 [11:29] * Daniels [Daniels@notlogged] has quit. (Client Quit)
#697 [11:31] * YASSINE [YASSINE@notlogged] has joined #minecrafthelp
#698 [11:32] * InsAltBGSliven [InsAltBGSliven@notlogged] has quit. (Quit: Web client closed)
#699 [11:42] * kmailo0313 [kmailo0313@notlogged] has joined #minecrafthelp
#700 [11:42] <kmailo0313> http://paste.ubuntu.com/23058989/
#701 [11:43] <kmailo0313> help me pls xd
#702 [11:43] <urielsalis> kmailo0313, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#703 [11:43] * Arci [Arci@notlogged] has joined #minecrafthelp
#704 [11:48] <Arci> Hello good, I am presenting a serious problem with my Minecraft and Java, because Java application begins to consume lots of RAM memory and that is affecting my performance of my PC, really this had never happened to me, just until update Client Launcher let me know if there is any good configuration, because my PC is high-end with 8 Gigs of Ram and should not be consuming much memory
#705 [11:48] * kmailo0313 [kmailo0313@notlogged] has quit. (Ping timeout: 195 seconds)
#706 [11:48] * yro23 [yro23@notlogged] has joined #minecrafthelp
#707 [11:48] <urielsalis> Arci, you have any mods or resource packs?
#708 [11:49] <Arci> No
#709 [11:49] <urielsalis> Arci, how much RAM its consuming?
#710 [11:49] <Arci> Clean Version
#711 [11:49] <Arci> 1.2 Gigs
#712 [11:49] <urielsalis> Arci, thats normal
#713 [11:50] <Arci> when i start the game consumes 150mb and growing to 1.2 Gigs
#714 [11:51] <Arci> then I can not run another application such as Winamp or Firefox
#715 [11:51] <urielsalis> Arci, 1.2GB is normal, Minecraft is set by default to consume between 800mb-1.5gb
#716 [11:51] <urielsalis> Arci, what happens when you try?
#717 [11:52] <Arci> Okay, but this Javaw.exe consuming 1.2 Gigas and Gigas extras 1.2 Java.exe consuming, is this normal?
#718 [11:52] * aNub [aNub@notlogged] has quit. (Ping timeout: 195 seconds)
#719 [11:53] <urielsalis> Arci, what happens when you try to run winamp/firefox
#720 [11:53] <Arci> When i try to execute firefox Java Crash the Game
#721 [11:53] <urielsalis> Arci, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#722 [11:53] * yDino12PvP [yDino12PvP@notlogged] has joined #minecrafthelp
#723 [11:53] <urielsalis> Arci, and a dxdiag would be nice too
#724 [11:53] <urielsalis> Arci, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#725 [11:53] <Arci> My version Java is Latest
#726 [11:53] * iLuvSpamRod [iLuvSpamRod@notlogged] has joined #minecrafthelp
#727 [11:54] <urielsalis> Arci, nothing to do with your version of java
#728 [11:54] * yDino12PvP [yDino12PvP@notlogged] has quit. (Client Quit)
#729 [11:55] <Arci> Thanks
#730 [11:55] <Arci> The information sent to the Issues page
#731 [11:55] <Arci> ?
#732 [11:56] <urielsalis> Arci, what do you mean?
#733 [11:57] <Arci> The information gives me the diagnosis send it to the Issues page?
#734 [11:57] <Arci> of Mojang?
#735 [11:57] <urielsalis> Arci, no. copy it to paste.ubuntu.com, put your name, click Paste! and give us the url it takes you to
#736 [11:58] <Arci> http://paste.ubuntu.com/23059052/
#737 [11:59] <urielsalis> Arci, yeah, that GPU is under the minimum requirements, plus you have 6GB of ram, not 8GB (although its more than the 2GB that minecraft lists as the minimum requirements)
#738 [11:59] <urielsalis> Arci, CPU is also under minimum requirements
#739 [11:59] <urielsalis> ??> Arci requirements
#740 [11:59] <Absol> Arci: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#741 [12:00] * iLuvSpamRod [iLuvSpamRod@notlogged] has quit. (Ping timeout: 195 seconds)
#742 [12:00] <Arci> wait
#743 [12:01] <Arci> Pross: Intel Pentium 2.9 Ghz
#744 [12:01] <Arci> MemRam: 6G
#745 [12:01] <Arci> VideoCard 1G
#746 [12:02] <Arci> OS Win7 64Bits
#747 [12:02] <urielsalis> Arci, the VRAM doesnt matter
#748 [12:02] <urielsalis> Arci, and the Ghz matter less and less with time(as more cores or more efficient instructions that allow to do more per cycle are develop)
#749 [12:03] <urielsalis> Arci, and that GPU(the thing that matter most with games) its really old
#750 [12:04] * krzychu400 [krzychu400@notlogged] has joined #minecrafthelp
#751 [12:04] <Arci> Ok, In conclusion some at least temporary solution while acquire a better PC?
#752 [12:04] <urielsalis> Arci, sorta
#753 [12:04] * krzychu400 [krzychu400@notlogged] has quit. (Client Quit)
#754 [12:04] <urielsalis> Arci, you can get a partlist(and update your current one) and it will be cheaper and more adapted to your needs
#755 [12:05] <urielsalis> Arci, reddit.com/r/buildapcforme makes good partlists according to your needs and budget
#756 [12:05] <urielsalis> Arci, and you can watch the linustechtips channels in how to assemble it(its like legos, he has his 3 year old build one)
#757 [12:07] * adriel77 [adriel77@notlogged] has joined #minecrafthelp
#758 [12:07] * adriel77 [adriel77@notlogged] has quit. (Client Quit)
#759 [12:08] <Arci> Ok, just as I am Systems Engineer, so I exhausted all my possibilities of resources to try to solve on my own, but apparently can not be!
#760 [12:08] * axel_ [axel_@notlogged] has joined #minecrafthelp
#761 [12:08] <Arci> Likewise, thank you very much for your time!
#762 [12:08] <Arci> Likewise, thank you very much for your time!
#763 [12:08] * axel_ [axel_@notlogged] has left #minecrafthelp
#764 [12:08] * urielsalis tips hat
#764 [12:12] * Arci [Arci@notlogged] has quit. (Quit: Web client closed)
#765 [12:14] * lorenzoshep4 [lorenzoshep4@notlogged] has joined #minecrafthelp
#766 [12:14] * lorenzoshep4 [lorenzoshep4@notlogged] has quit. (Client Quit)
#767 [12:16] <Chromaryu> (My Server does more in MC I assume, but meh graphics)
#768 [12:16] <urielsalis> Chrome currently consuming 2.4GB
#769 [12:16] <urielsalis> Docker 5.6GB
#770 [12:16] * Clive45_ [Clive45_@notlogged] has joined #minecrafthelp
#771 [12:17] <urielsalis> And Idea + PHPStorm 3.4GB
#772 [12:17] <Chromaryu> lol
#773 [12:17] <Clive45_> live45 here, Question: Ok this question is a non terrafirmacraft related question and I apologize for that but here goes. Question: I downloaded a custom map called The Lands of Reminiscence which is a survival map. Its about let me think well not sure really but we will say 2000 by 2000 blocks in size. Its an amazing map to explore. However my question is. Can natural terrain generation be turned on so
#774 [12:17] * Danielle [Danielle@notlogged] has joined #minecrafthelp
#775 [12:17] <urielsalis> ??> Clive45_ mods
#776 [12:17] <Absol> Clive45_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#777 [12:17] <Absol> Clive45_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#778 [12:17] <Clive45_> k thanks
#779 [12:17] * Danielle is now known as Guest75174
#780 [12:20] * Danielle [Danielle@notlogged] has joined #minecrafthelp
#781 [12:21] <Danielle> need a refun
#782 [12:21] <Danielle> refund
#783 [12:21] <urielsalis> Danielle, for?
#784 [12:21] * Danielle is now known as Guest82269
#785 [12:21] <Guest82269> my computer does not support this minecraft
#786 [12:21] <Guest82269> so we cannot use it
#787 [12:21] <urielsalis> Guest82269, what error you are getting?
#788 [12:21] * yro23 [yro23@notlogged] has quit. (Ping timeout: 195 seconds)
#789 [12:22] <Guest82269> i have a mac computer and it is saying i do not have the proper mac ios or something like that
#790 [12:22] <Guest82269> and my other one does not have the correct video card or not enough pixels
#791 [12:22] <Guest82269> so it cannot run it in either one
#792 [12:22] <urielsalis> Guest82269, this is the one that gives the Pixel format no accelarated?
#793 [12:23] <Guest82269> i am not sure
#794 [12:23] <Guest82269> never used this before
#795 [12:23] <Guest82269> never have downloaded from my computer before either
#796 [12:23] <urielsalis> Guest82269, can you try to open minecraft in this pc and tell me if it crashes?
#797 [12:23] <urielsalis> Guest82269, fixing that error is quite easy
#798 [12:23] <Guest82269> it was very frustrating that it did not work when trying it all weekend
#799 [12:23] * jon [jon@notlogged] has joined #minecrafthelp
#800 [12:23] <Guest82269> i am currently at work
#801 [12:24] <Guest82269> so i cannot access it from here
#802 [12:24] <Guest82269> can i login to this later when i am at home
#803 [12:24] <urielsalis> Guest82269, sure :)
#804 [12:24] <Guest82269> my daughter was excited about it
#805 [12:24] <Guest82269> but we had such a hard time being able to access it
#806 [12:24] <urielsalis> Guest82269, we can try to fix it so she can play when you get home then :)
#807 [12:24] <Guest82269> we decided we just wanted a refund
#808 [12:25] <Guest82269> if for whatever reason it still does not work, can we get a refund
#809 [12:25] <Guest82269> it was almost $30
#810 [12:26] <urielsalis> Guest82269, sure, but their refund policies says you need to try troubleshooting it with their support resources(of which we are one)
#811 [12:26] <Guest82269> ok yes if it works i have no problem
#812 [12:26] <Guest82269> but if it doesnt would rather get something else for her
#813 [12:27] <Guest82269> well i will try to reach you guys when i get home
#814 [12:27] <Guest82269> what are the hours for this chat?
#815 [12:27] <Guest82269> i am in US
#816 [12:27] <Guest82269> Texas
#817 [12:27] <urielsalis> Guest82269, there are mostly helpers at any time, most of them are in the US
#818 [12:27] <urielsalis> Guest82269, is a volunteer-ran chat
#819 [12:28] <Guest82269> oh ok cool. well i will reach you guys when i get home after 5pm tonight
#820 [12:28] <Guest82269> thank you
#821 [12:28] <Chromaryu> (which is 2AM for me kek)
#822 [12:28] <Guest82269> oh wow, are you guys in Canada?
#823 [12:29] <urielsalis> It will be 7PM for me :P
#824 [12:29] <urielsalis> And no, im not in Canada
#825 [12:30] <Guest82269> oh ok
#826 [12:30] <Guest82269> well thank you
#827 [12:30] <Chromaryu> (See IP for astarte or something..)
#828 [12:30] * urielsalis tips hat
#828 [12:34] * J0rd4n [J0rd4n@notlogged] has quit. (Remote host closed the connection)
#829 [12:34] * ignacio [ignacio@notlogged] has joined #minecrafthelp
#830 [12:35] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#831 [12:35] * J0rd4n [J0rd4n@notlogged] has quit. (Remote host closed the connection)
#832 [12:36] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#833 [12:37] * Velebit [Velebit@notlogged] has joined #minecrafthelp
#834 [12:37] <Velebit> I had this code: 23059126
#835 [12:38] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#836 [12:38] <urielsalis> Velebit, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
#837 [12:38] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#838 [12:39] * omar [omar@notlogged] has joined #minecrafthelp
#839 [12:40] <urielsalis> Velebit, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#840 [12:40] <Velebit> I will need to downgrade from Windows 10 to Windows 8.1 / Windows 7?
#841 [12:40] <urielsalis> Velebit, yes. To whatever you had before
#842 [12:41] <Velebit> Why?
#843 [12:41] <urielsalis> Velebit, Intel has not released drivers for your graphics card for Windows 10 as its too old to be worth it
#844 [12:41] * matias [matias@notlogged] has joined #minecrafthelp
#845 [12:42] * jon [jon@notlogged] has quit. (Ping timeout: 195 seconds)
#846 [12:42] * matias [matias@notlogged] has quit. (Client Quit)
#847 [12:42] <Velebit> It has work last month on Windows 10!
#848 [12:42] <urielsalis> Velebit, it shouldnt have
#849 [12:42] * Matangaa [Matangaa@notlogged] has joined #minecrafthelp
#850 [12:42] <Velebit> I understand.
#851 [12:43] <mattym> Sometimes Windows doesnt replace the old drivers right away. The problem is you cant reinstall the old ones on Windows 10.
#852 [12:43] <Velebit> Ok, then I will downgrade to Windows 8.1 / Windows 7.
#853 [12:44] <Matangaa> Hello, I need help launching minecraft as I believe windows 10 has updated something that has bugged it out.
#854 [12:44] <Matangaa> Hello, I need help launching minecraft as I believe windows 10 has updated something that has bugged it out.
#855 [12:44] * Velebit [Velebit@notlogged] has left #minecrafthelp
#856 [12:44] * lolminecraft [lolminecraft@notlogged] has joined #minecrafthelp
#857 [12:44] <mattym> Matangaa, What issue are you running into?
#858 [12:45] <Matangaa> So yesterday I was playing fine, but at night my computer restarted by itself and I guess some kind of driver was installed, as now I cant launch minecraft without crashing
#859 [12:45] <mattym> Matangaa, Do you have the link to your dxdiag report? If so please post the link in this chat.
#860 [12:45] <Matangaa> http://paste.ubuntu.com/23059140/
#861 [12:45] * lolminecraft [lolminecraft@notlogged] has quit. (Client Quit)
#862 [12:45] <Matangaa> Thats the link
#863 [12:45] <mattym> Matangaa, One moment
#864 [12:46] * FedeilKiller [FedeilKiller@notlogged] has joined #minecrafthelp
#865 [12:47] * Smile [Smile@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#866 [12:47] <mattym> Matangaa, Download and Install the file from this page http://www.geforce.com/drivers/results/105037
#867 [12:47] <Matangaa> Alright.
#868 [12:47] <FedeilKiller> ehy my game crash http://paste.ubuntu.com/23059148/ this is the link of my problem
#869 [12:47] * Bell is now known as Kirito
#870 [12:48] <mattym> Matangaa, When the install finishes you will need to restart the computer, if it still happens after that, you need to go into the Nvidia Control Panel and set Minecraft and Java to use the Nvidia hardware
#871 [12:48] <mattym> FedeilKiller, One moment
#872 [12:48] <Matangaa> Alright, I´ll be back if I keep having problems
#873 [12:49] <mattym> FedeilKiller, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#874 [12:49] <FedeilKiller> ok thanks
#875 [12:49] <FedeilKiller> have good day
#876 [12:54] * Bioschocker [Bioschocker@notlogged] has joined #minecrafthelp
#877 [12:54] * omar [omar@notlogged] has quit. (Quit: Web client closed)
#878 [12:55] * Syncronic [Syncronic@notlogged] has joined #minecrafthelp
#879 [12:56] * Matangaa [Matangaa@notlogged] has quit. (Ping timeout: 195 seconds)
#880 [12:56] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 182 seconds)
#881 [12:57] * Syncronic [Syncronic@notlogged] has quit. (Client Quit)
#882 [12:57] * ignacio [ignacio@notlogged] has quit. (Ping timeout: 195 seconds)
#883 [12:57] * Syncronic [Syncronic@notlogged] has joined #minecrafthelp
#884 [12:58] * Syncronic [Syncronic@notlogged] has quit. (Client Quit)
#885 [12:59] * Bioschocker [Bioschocker@notlogged] has quit. (Ping timeout: 195 seconds)
#886 [13:00] * itz_nitro_hd [itz_nitro_hd@notlogged] has joined #minecrafthelp
#887 [13:01] * itz_nitro_hd [itz_nitro_hd@notlogged] has quit. (Client Quit)
#888 [13:05] * FedeilKiller [FedeilKiller@notlogged] has joined #minecrafthelp
#889 [13:05] <FedeilKiller> ehy my game crash, this is the problem
#890 [13:06] <FedeilKiller> http://paste.ubuntu.com/23059191/
#891 [13:06] <FedeilKiller> I've already talked to a moderator minecraft helper and he link me a link for driver video
#892 [13:06] <FedeilKiller> i dowload and restart pc but i crash
#893 [13:06] <FedeilKiller> what can i do?
#894 [13:08] <FedeilKiller> ehy someone con please help me?
#895 [13:08] <mattym> FedeilKiller, Did you install the file?
#896 [13:08] <FedeilKiller> yes
#897 [13:08] <mattym> FedeilKiller, Its still showing the older drivers.
#898 [13:09] <FedeilKiller> i dowload
#899 [13:09] <mattym> FedeilKiller, Did you run/install the file you downloaded
#900 [13:09] * FedeilKiller [FedeilKiller@notlogged] has quit. (Client Quit)
#901 [13:17] * mom [mom@notlogged] has joined #minecrafthelp
#902 [13:19] <mom> i had to wipe my sons computer so minecraft is gone. do i have to buy it again or can i just "re-install" it somehow?
#903 [13:20] <mattym> mom, Download it again from minecraft.net/download
#904 [13:20] <mattym> mom, Once its installed just log in
#905 [13:20] <mattym> mom, If you get a crash when that happens, you may need to come back here, as a whipe may have also gotten rid of your drivers
#906 [13:20] <mom> thank you. i will try.
#907 [13:21] * Adam_ [Adam_@notlogged] has joined #minecrafthelp
#908 [13:22] <Adam_> Hello?
#909 [13:22] <mattym> Hello Adam_
#910 [13:22] <Adam_> When I start my minecraft it crashes!
#911 [13:22] <mattym> ??> Adam_ launcher/crash-log
#912 [13:22] <Absol> Adam_: We need to see your crash log, which appears after a crash.
#913 [13:22] <Absol> Adam_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#914 [13:23] <Adam_> Ok
#915 [13:24] <Adam_> http://paste.ubuntu.com/23059227/
#916 [13:24] <mattym> ??> Adam_ win/dxdiag
#917 [13:24] <Absol> Adam_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#918 [13:25] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#919 [13:27] <Adam_> http://paste.ubuntu.com/23059233/
#920 [13:27] <mattym> Adam_, One moment
#921 [13:28] <mattym> Adam_, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#922 [13:29] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#923 [13:29] <Alex_> Hi`
#924 [13:31] <Alex_> Hi, I need help to Login to my Acc, I cant log in... Idk if it to old? The acc its like from the start of minecraft...
#925 [13:31] <mattym> Alex_, What happens when you try to log in?
#926 [13:31] <Adam_> I will have to restart pc
#927 [13:32] <Adam_> I will come back if it didnt fix it
#928 [13:32] <mattym> Adam_, Ok
#929 [13:32] <Adam_> bYE!
#930 [13:32] * Adam_ [Adam_@notlogged] has quit. (Quit: Web client closed)
#931 [13:32] <Alex_> Its says its Incorrect, But i now iss Correct...
#932 [13:32] <mattym> Alex_, Have you tried to change the password?
#933 [13:32] <Alex_> How?
#934 [13:33] <mattym> Alex_, Through the website
#935 [13:33] <Alex_> Oke, 2 sec
#936 [13:34] <Alex_> https://help.mojang.com/customer/en/portal/articles/329524-change-or-forgot-password Here?
#937 [13:35] <mattym> Alex_, Yes the first link on that page
#938 [13:36] <Alex_> Oke
#939 [13:37] * PKJSDEPAULA1234 [PKJSDEPAULA1234@notlogged] has joined #minecrafthelp
#940 [13:37] * Anonymous [Anonymous@notlogged] has joined #minecrafthelp
#941 [13:37] * PKJSDEPAULA1234 [PKJSDEPAULA1234@notlogged] has quit. (Client Quit)
#942 [13:38] * andrea [andrea@notlogged] has joined #minecrafthelp
#943 [13:38] * raya [raya@notlogged] has joined #minecrafthelp
#944 [13:38] <Anonymous> um i have this error when ever i try to log in "sorry but we couldnt connect to our servers, please make sure that your online and not blocked
#945 [13:38] * andrea is now known as Guest36602
#946 [13:39] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#947 [13:43] * Guest36602 [Guest36602@notlogged] has quit. (Ping timeout: 195 seconds)
#948 [13:44] * HartmannZiin [HartmannZiin@notlogged] has joined #minecrafthelp
#949 [13:44] <HartmannZiin> http://paste.ubuntu.com/23059253/
#950 [13:45] <HartmannZiin> you can help me ?
#951 [13:45] * Lemonsz [Lemonsz@notlogged] has joined #minecrafthelp
#952 [13:46] <Lemonsz> im getting random error messages can any one help????
#953 [13:48] * Zyf [Zyf@notlogged] has joined #minecrafthelp
#954 [13:48] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#955 [13:48] <Anonymous> ikr
#956 [13:48] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 182 seconds)
#957 [13:48] * Lain|log [Lain|log@notlogged] has quit. (Ping timeout: 182 seconds)
#958 [13:49] <Anonymous> um i have this error when ever i try to log in "sorry but we couldnt connect to our servers, please make sure that your online and not blocked
#959 [13:49] * Lain|log [Lain|log@notlogged] has joined #minecrafthelp
#960 [13:50] <mattym> Anonymous, What antivirus software do you have installed?
#961 [13:50] <mattym> HartmannZiin, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#962 [13:50] <mattym> Lemonsz, Whats the message say?
#963 [13:51] <Lemonsz> "An error prevented your request from being processed. Please try again."
#964 [13:52] <Lemonsz> mattym
#965 [13:53] <mattym> Lemonsz, What are you trying to do?
#966 [13:54] <Anonymous> i dont have any
#967 [13:54] <Anonymous> anti virus
#968 [13:54] <Lemonsz> mattym, sign in :( its been doing this all day
#969 [13:54] <mattym> ??> Anonymous av/adwcleaner
#970 [13:54] <Absol> Anonymous: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#971 [13:54] <Absol> Anonymous: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#972 [13:54] <mattym> Anonymous, Do the instructions from Absol
#973 [13:55] <Anonymous> ok
#974 [13:55] <Anonymous> thanks
#975 [13:55] <Lemonsz> mattym, sign in :( its been doing this all day
#976 [13:55] <Anonymous> oh and a scan from windows defender
#977 [13:56] <mattym> Lemonsz, Any other info?
#978 [13:56] * Jim [Jim@notlogged] has joined #minecrafthelp
#979 [13:57] <Lemonsz> mattym, when i was playing it randomly said "report bug" and than my minecraft just turned off
#980 [13:57] <mattym> Lemonsz, Do you get that error trying to log in on the website, or from the game launcher?
#981 [13:58] <Lemonsz> mattym, the website and the game launcher
#982 [13:58] <mattym> Lemonsz, Is that exactly what it says on the launcher, is there any other error info?
#983 [13:59] * Whatzever [Whatzever@notlogged] has joined #minecrafthelp
#984 [13:59] * douglas [douglas@notlogged] has joined #minecrafthelp
#985 [14:00] * StoneHunter03 [StoneHunter03@notlogged] has joined #minecrafthelp
#986 [14:00] <Lemonsz> mattym, when i go on the laucher and try to sign in it says: Sorry but we cant connect so our servers please make sure that your online ant minecraft is not blocked
#987 [14:00] <Anonymous> i acctually have hotspot shield but its not open right now
#988 [14:00] <Anonymous> can i use that
#989 [14:00] * DiogoGamer [DiogoGamer@notlogged] has joined #minecrafthelp
#990 [14:00] * StoneHunter03 [StoneHunter03@notlogged] has quit. (Client Quit)
#991 [14:00] <Anonymous> nevermind
#992 [14:00] <mattym> Anonymous, Run the adwcleaner
#993 [14:00] <Anonymous> k
#994 [14:00] * douglas [douglas@notlogged] has quit. (Client Quit)
#995 [14:01] <mattym> Anonymous, And make sure your VPN stuff is off when you are trying to use minecraft
#996 [14:01] <Whatzever> I'm trying to have my boys play together in a world.. One is on a Windows 10 computer and the other is a older iMac. It say exception timed out
#997 [14:01] <Lemonsz> @mattym, when i go on the laucher and try to sign in it says: Sorry but we cant connect so our servers please make sure that your online ant minecraft is not blocked
#998 [14:01] <mattym> Whatzever, Which computer is the host?
#999 [14:02] <mattym> Lemonsz, What antivirus/firewall software is installed?
#1000 [14:02] <Whatzever> Ive tried both of them. But the windows is our main computer and we just purchased the iMac yesterday
#1001 [14:02] <Lemonsz> +mattym , avast antivirus
#1002 [14:02] <mattym> Whatzever, Are you currently on the Windows 10 computer?
#1003 [14:02] <Whatzever> No I'm actually on my iphone
#1004 [14:03] * ossi_polska [ossi_polska@notlogged] has joined #minecrafthelp
#1005 [14:03] <mattym> Lemonsz, You may need to uninstall Avast, then restart the computer, then test if Minecraft works, if it does, reinstall the latest Avast
#1006 [14:03] * ossi_polska [ossi_polska@notlogged] has quit. (Client Quit)
#1007 [14:03] <mattym> Whatzever, Can you rejoin on the Windows 10 computer, it will make any instructions easier for you to do
#1008 [14:03] <Lemonsz> mattym, okay but what if it doesnt?
#1009 [14:03] <mattym> Lemonsz, Come back and we will check for other causes
#1010 [14:04] <Whatzever> Sure thing. Thanx
#1011 [14:04] <Lemonsz> mattym, ok thanks
#1012 [14:04] * Anonymous [Anonymous@notlogged] has quit. (Ping timeout: 195 seconds)
#1013 [14:05] * Anonymous [Anonymous@notlogged] has joined #minecrafthelp
#1014 [14:06] <Anonymous> k im back
#1015 [14:06] <Anonymous> just restarted
#1016 [14:06] <Anonymous> pc
#1017 [14:06] <Anonymous> 22 threats were founde
#1018 [14:06] <mattym> Anonymous, You did the cleaning option right?
#1019 [14:06] * Whatzever_ [Whatzever_@notlogged] has joined #minecrafthelp
#1020 [14:06] <Anonymous> yah
#1021 [14:06] <mattym> Anonymous, Ok try Minecraft again.
#1022 [14:06] <Anonymous> k
#1023 [14:06] <Whatzever_> ok I'm back
#1024 [14:07] <mattym> Whatzever_, Ok, on that computer, do you know how to check the Windows Firewall settings?
#1025 [14:07] <Anonymous> THANK YOU
#1026 [14:07] <Anonymous> it works
#1027 [14:07] <Anonymous> Thanks guys
#1028 [14:07] <Whatzever_> not totallt comfortable with windows 10 yet
#1029 [14:07] <mattym> Whatzever_, If you right click the windows logo on the lower left of the screen
#1030 [14:07] * Lemonsz [Lemonsz@notlogged] has quit. (Ping timeout: 195 seconds)
#1031 [14:07] <mattym> Whatzever_, There should be an option for COntrol Panel
#1032 [14:08] <Whatzever_> yes
#1033 [14:08] <mattym> Whatzever_, After you click that, you should see Windows Firewall or just Firewall somewhere
#1034 [14:08] <mattym> Whatzever_, If you dont see it right away its under the System and Security part
#1035 [14:08] <Whatzever_> got it
#1036 [14:09] <mattym> Whatzever_, Once you are in the firewall settings, on the left there should be something similar to "Allow App or feature through firewall"
#1037 [14:09] * Whatzever [Whatzever@notlogged] has quit. (Ping timeout: 195 seconds)
#1038 [14:09] <Whatzever_> yes
#1039 [14:09] * rodrigo [rodrigo@notlogged] has joined #minecrafthelp
#1040 [14:09] <mattym> Whatzever_, Click that and look through the list it opens, make sure all the check boxes next to any Mention of Minecraft or Java are checked
#1041 [14:09] <xola> http://www.techradar.com/us/news/gaming/minecraft-is-finally-coming-to-the-oculus-rift-next-week-1326479
#1042 [14:10] <Whatzever_> to public or private
#1043 [14:10] <mattym> Whatzever_, Both
#1044 [14:10] <mattym> Whatzever_, All the check boxes on the same line as any mention of Minecraft of Java
#1045 [14:10] * Anonymous [Anonymous@notlogged] has quit. (Ping timeout: 195 seconds)
#1046 [14:10] * Jim [Jim@notlogged] has quit. (Ping timeout: 195 seconds)
#1047 [14:10] <Whatzever_> ok thankx do I need to do anything to the imac?
#1048 [14:11] <mattym> Whatzever_, After that, close out that stuff and try setting up the LAN game again
#1049 [14:11] <mattym> Whatzever_, For now probably not
#1050 [14:11] <Whatzever_> Thanks sooo much !!!
#1051 [14:11] <mattym> Whatzever_, Just use the Windows pc as the host for now and see if it works
#1052 [14:11] * Lemonsz [Lemonsz@notlogged] has joined #minecrafthelp
#1053 [14:11] * rodrigo [rodrigo@notlogged] has quit. (Client Quit)
#1054 [14:11] <Whatzever_> ok great
#1055 [14:12] <Lemonsz> mattym, it didnt work still gives me the same error
#1056 [14:12] <mattym> ??> Lemonsz tools/hjt
#1057 [14:12] <Absol> Lemonsz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1058 [14:12] <Absol> Lemonsz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1059 [14:12] <mattym> Lemonsz, Do the instructions from Absol
#1060 [14:12] <Lemonsz> mattym, ok
#1061 [14:14] <Lemonsz> mattym, what do i do when i install it?
#1062 [14:14] <mattym> Lemonsz, read the rest of the instructrions from Absol, its all there
#1063 [14:14] <Lemonsz> ohh i get it
#1064 [14:15] <Lemonsz> mattym, where do i find the log?
#1065 [14:16] <Lemonsz> mattym, http://paste.ubuntu.com/
#1066 [14:18] * nik [nik@notlogged] has joined #minecrafthelp
#1067 [14:18] * Caleb [Caleb@notlogged] has joined #minecrafthelp
#1068 [14:19] * nik is now known as Guest77156
#1069 [14:19] <Caleb> Minecraft is crashing when I press play. It is the first time I have used the game on my HP desktop
#1070 [14:19] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#1071 [14:19] * Guest77156 [Guest77156@notlogged] has quit. (Client Quit)
#1072 [14:20] <Caleb> It seems to be telling me to update my drivers, I tried that and it did not work
#1073 [14:20] * Caleb [Caleb@notlogged] has quit. (Client Quit)
#1074 [14:21] <Lemonsz> mattym, ive pasted it http://paste.ubuntu.com/
#1075 [14:21] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 202 seconds)
#1076 [14:23] <mattym> Lemonsz, You need to copy your log from what that program output onto that page, then hit the paste button and get me the url of the new page it takes you too, it should have numbers at the end
#1077 [14:23] <Lemonsz> mattym, http://paste.ubuntu.com/23059338/
#1078 [14:24] <mattym> ??> Lemonsz info/mcleaks
#1079 [14:24] <Absol> Lemonsz: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1080 [14:24] <Absol> Lemonsz: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1081 [14:24] <mattym> ??> Lemonsz win/hosts/edit
#1082 [14:24] <Absol> Lemonsz: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1083 [14:24] <Absol> Lemonsz: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1084 [14:25] <Lemonsz> ohhhh i didnt know it was illegal omg :O i need to delete it rn
#1085 [14:25] * Alex_ [Alex_@notlogged] has quit. (Ping timeout: 195 seconds)
#1086 [14:29] * thiago [thiago@notlogged] has joined #minecrafthelp
#1087 [14:29] * Hecthor [Hecthor@notlogged] has joined #minecrafthelp
#1088 [14:29] * thiago [thiago@notlogged] has quit. (Client Quit)
#1089 [14:30] * santino [santino@notlogged] has joined #minecrafthelp
#1090 [14:30] * Hecthor [Hecthor@notlogged] has quit. (Client Quit)
#1091 [14:33] <Lemonsz> mattym, https://gyazo.com/bd800f332847047bd44d0eeecf518f66 it says check the paths and try again
#1092 [14:33] * iCause [iCause@notlogged] has joined #minecrafthelp
#1093 [14:33] <iCause> Hey, can anybody help me with a major connection issue?
#1094 [14:33] <mattym> iCause, Explain the issue
#1095 [14:33] <Lemonsz> mattym, https://gyazo.com/bd800f332847047bd44d0eeecf518f66 it says check the paths and try again
#1096 [14:33] <mattym> Lemonsz, Yes one moment
#1097 [14:34] <Lemonsz> mattym, ok sorry
#1098 [14:34] <mattym> Lemonsz, Copy the info from here, make sure you get the cases right
#1099 [14:34] <iCause> Mattym I'll post a link of a thread I made on a forum.
#1100 [14:35] <iCause> I'm allowed to post links here, right?
#1101 [14:35] <mattym> iCause, It would be easier to just explain it, or if there is an error of some sort let me know what it is
#1102 [14:36] * ajras [ajras@notlogged] has joined #minecrafthelp
#1103 [14:36] <iCause> mattym, http://www.mc-market.org/threads/126569/
#1104 [14:36] <Lemonsz> mattym, than do i save it ?
#1105 [14:36] <mattym> Lemonsz, Did you edit out the lines you needed?
#1106 [14:37] <mattym> iCause, Cant see that, please just explain it
#1107 [14:37] <iCause> Hey, I'm iCause and since January, I've been playing Minecraft, Rocket League and doing other things Kappa on my PC that I built :p I've been having some issues for the last month or so, and I am normally good tech-wise, but this, I just can't diagnose a problem. I've been having some lag recently, still getting 60+fps and a decent ping but for some reason, I still get some lag : It's not an internet issue. It
#1108 [14:37] <mattym> iCause, You cannot post lengthy messages here
#1109 [14:38] <iCause> Okay... Did you read it tho?
#1110 [14:38] <mattym> iCause, Please just explain the issue in as little space as possible
#1111 [14:38] <Lemonsz> mattym, sorry what lines?
#1112 [14:38] <iCause> Okay, I've been playing Rocket League and Minecraft for a while now with no lag.
#1113 [14:39] <iCause> I've been having some issues for the last month or so, still getting 60 FPS and good ping
#1114 [14:39] <mattym> Lemonsz, Do you have the hosts file open?
#1115 [14:39] <Lemonsz> mattym, yes
#1116 [14:39] <iCause> But when players run in front of me they teleport and it's not an internet issue, fps issue or bad PC issue.
#1117 [14:39] * kevo [kevo@notlogged] has joined #minecrafthelp
#1118 [14:39] <iCause> Here's some short footage of me in game mattym, https://www.youtube.com/watch?v=W0ifgV17jBQ
#1119 [14:39] <mattym> iCause, So in multiplayer?
#1120 [14:39] <iCause> Yes/
#1121 [14:39] <kevo> cant update my driver help please
#1122 [14:39] <mattym> iCause, Thats probably issues between them and the server
#1123 [14:40] <iCause> It's on all servers.
#1124 [14:40] <mattym> kevo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1125 [14:40] <kevo> ill get it now
#1126 [14:40] <mattym> iCause, Are you running any software that may interact with how you connect to the internet?
#1127 [14:40] <iCause> Such as?
#1128 [14:41] <mattym> Lemonsz, Did you remove any line with "mojang" in it?
#1129 [14:41] <mattym> iCause, Sometimes antivirus software, VPN, other parental control stuff
#1130 [14:41] <Lemonsz> mattym, theres two
#1131 [14:42] <iCause> I've tried multiple VPNs, they don't help. I use AVG antivirus but that's not the problem, I don't think?
#1132 [14:42] <kevo> System Information ------------------ Time of this report: 8/15/2016, 12:40:49 Machine name: TURNER-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Veriton M275 BIOS: Default System BIOS
#1133 [14:42] <iCause> Apart from that, no, I normally do not usse a VPN.
#1134 [14:42] <mattym> ??> kevo win/dxdiag
#1135 [14:42] <Absol> kevo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1136 [14:42] <mattym> kevo, Please follow all the instructiosn in the link from Absol
#1137 [14:42] <mattym> kevo, We need the link to your dxdiag not the full thing here
#1138 [14:42] * santino [santino@notlogged] has quit. (Ping timeout: 195 seconds)
#1139 [14:42] <mattym> iCause, Are any still installed?
#1140 [14:43] <mattym> ??> iCause av/avg
#1141 [14:43] <Absol> iCause: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1142 [14:43] <Absol> iCause: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1143 [14:43] <mattym> iCause, Also check those settings ^
#1144 [14:43] <iCause> VPNs are still installed, yeah, but I don't use them.
#1145 [14:43] <iCause> I'll disable LinkScanner now and see if that fixes it.
#1146 [14:44] <mattym> iCause, You should completely remove any of the VPN stuff. Sometimes still being installed can cause issues with the connection
#1147 [14:44] <iCause> Okay, I had VPNs before but I didn't have any issues.....
#1148 [14:44] <Lemonsz> do i remove the full lines or just the word mojang from them both?
#1149 [14:44] <kevo> http://paste.ubuntu.com/23059381/
#1150 [14:45] <Lemonsz> mattym, do i remove the full lines or just the word mojang from them both?
#1151 [14:45] <urielsalis> Lemonsz, full lines
#1152 [14:45] * keko [keko@notlogged] has joined #minecrafthelp
#1153 [14:45] <Lemonsz> thanks
#1154 [14:46] <Lemonsz> urielsalis, than do i save it?
#1155 [14:47] <mattym> Lemonsz, Yes
#1156 [14:48] <Lemonsz> what do i do after that?
#1157 [14:48] <mattym> Lemonsz, Did you save and close it
#1158 [14:48] <Lemonsz> yes
#1159 [14:48] <iCause> So you want me to uninstall every VPN and AVG LinkScanner?
#1160 [14:48] <urielsalis> Lemonsz, play the game! And if I were you I would change your password just in case they stole that too
#1161 [14:48] <Lemonsz> okay thanks!!
#1162 [14:49] <mattym> kevo, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1163 [14:49] <mattym> iCause, THe avg thing should just be a setting in AVG
#1164 [14:49] <iCause> Okay, anything else to uninstall?
#1165 [14:49] <mattym> iCause, Otherwise remove or make sure the VPNs are completely off
#1166 [14:50] <iCause> Okay, it's definitely a PC issue because my worse laptop is fine at playing MC.
#1167 [14:50] <mattym> Nothing else should be causing that kind or stuttering
#1168 [14:50] <iCause> Did you look at the video?
#1169 [14:50] <mattym> iCause, No
#1170 [14:50] <kevo> ok cool thanks
#1171 [14:51] <Lemonsz> mattym, now it says (SunCertPathBuilderException: unable to find certification path to requested target)
#1172 [14:51] <iCause> Maybe have a look at this footage of my game lag - https://www.youtube.com/watch?v=W0ifgV17jBQ
#1173 [14:52] <mattym> Lemonsz, You may need to reinstall/repair the launcher, or restart the computer, maybe both
#1174 [14:53] <Lemonsz> Okay
#1175 [14:53] <iCause> I can't find AVG settings?
#1176 [14:53] * Lemonsz [Lemonsz@notlogged] has quit. (Quit: Web client closed)
#1177 [14:54] <mattym> iCause, You may have a newer version, check the AVG site to see if they have moved the options, or call it something different now
#1178 [14:54] * Rainbowrider [Rainbowrider@notlogged] has quit. (Quit: Web client closed)
#1179 [14:54] <iCause> "AVG Zen"
#1180 [14:54] <iCause> I'll google how to disable it.
#1181 [14:55] <mattym> iCause, Is the computer on wireless or wired in?
#1182 [14:56] <CubeTheThird> AVG zen is a pain to remove
#1183 [14:56] * luis [luis@notlogged] has joined #minecrafthelp
#1184 [14:57] <mattym> May not even be the root issue, but if your getting stuttering in all servers on only one computer, its gotta be something specific to it
#1185 [14:58] <iCause> Yeah.
#1186 [14:59] <mattym> iCause, Did you just record for the issue, or are you always recording?
#1187 [14:59] <iCause> Any other antivirus that's as good / better than AVG so I can just completely remove AVG as I can't find LinkScanner?
#1188 [14:59] <iCause> I recorded to show to people my issue.
#1189 [14:59] <iCause> I am not always recording.
#1190 [14:59] <mattym> We suggest Avast, it gets the job done, and doesnt seem to cause issues
#1191 [15:00] <mattym> just make sure any other Antivirus is removed before you install it
#1192 [15:00] <mattym> otherwise it messes up
#1193 [15:02] * Guest82269 [Guest82269@notlogged] has quit. (Quit: Web client closed)
#1194 [15:03] * ironnoyes [ironnoyes@notlogged] has quit. (Read error: Connection reset by peer)
#1195 [15:03] <iCause> I'm uninstalling AVG, will let you know when finished.
#1196 [15:04] <iCause> mattym, I do have AVG on my laptop and Minecraft runs fine?
#1197 [15:05] <mattym> ??> iCause tools/hjt
#1198 [15:05] <Absol> iCause: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1199 [15:05] <Absol> iCause: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1200 [15:05] <mattym> iCause, Do the instructions from Absol, lets see if anything else may be an issue
#1201 [15:05] <mattym> iCause, Actuially
#1202 [15:05] <mattym> iCause, If you uninstalled stuff, you should restart, then do that
#1203 [15:06] * jim [jim@notlogged] has joined #minecrafthelp
#1204 [15:06] <iCause> Will dp.
#1205 [15:06] <iCause> Do*
#1206 [15:06] * Guest1094 is now known as FabTheZen
#1207 [15:06] * jim [jim@notlogged] has quit. (Client Quit)
#1208 [15:07] * FlashGamer [FlashGamer@notlogged] has joined #minecrafthelp
#1209 [15:08] * koningdopje666 [koningdopje666@notlogged] has joined #minecrafthelp
#1210 [15:09] <iCause> mattym, how can I be sure you're trustworthy?
#1211 [15:09] <iCause> I don't mean to be rude.
#1212 [15:09] <mattym> iCause, We can assure you we mean no harm, but by the end of the day its up to you.
#1213 [15:10] <iCause> This website is linked off Minecraft.net, correct?
#1214 [15:10] <mattym> iCause, And that report shouldnt contain anything to revealing
#1215 [15:10] <mattym> iCause, We are linked from there, but this is entirely volunteer run
#1216 [15:10] <iCause> I know, but you're telling me to uninstall AVG and all VPNs.
#1217 [15:10] * FlashGamer [FlashGamer@notlogged] has quit. (Ping timeout: 195 seconds)
#1218 [15:10] * zhoukevin [zhoukevin@notlogged] has joined #minecrafthelp
#1219 [15:11] <iCause> Anyway, if you're linked off Minecraft.net, you must be trustworthy.
#1220 [15:11] <mattym> iCause, VPNs generally cause issues with the game from what we have seen
#1221 [15:11] <mattym> iCause, And AVG has a few known issues but may not be your problem
#1222 [15:11] <mattym> iCause, The hjt report will help us see if there is anything else that may be an issue
#1223 [15:11] * zhoukevin [zhoukevin@notlogged] has quit. (Client Quit)
#1224 [15:12] <mattym> iCause, But if youve uninstalled stuff and not restarted the PC, that stuff will still show up in the report and cause confusion
#1225 [15:12] <iCause> Restarting atm.
#1226 [15:12] <DopeGhoti> don't restart an automatic teller machine; restart your personal computer.
#1227 [15:13] <iCause> ^
#1228 [15:13] * koningdopje666 [koningdopje666@notlogged] has quit. (Client Quit)
#1229 [15:15] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1230 [15:16] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1231 [15:20] <CubeTheThird> ??> scold/pm luis
#1232 [15:20] <CubeTheThird> ??> luckz scold/pm
#1233 [15:20] <Absol> luckz: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1234 [15:22] * kevo [kevo@notlogged] has quit. (Quit: Web client closed)
#1235 [15:22] <CubeTheThird> gahhh
#1236 [15:22] <CubeTheThird> ??> luis scold/pm
#1237 [15:22] <Absol> luis: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1238 [15:23] * raya [raya@notlogged] has quit. (Ping timeout: 195 seconds)
#1239 [15:24] * faszomat [faszomat@notlogged] has joined #minecrafthelp
#1240 [15:26] * matea [matea@notlogged] has joined #minecrafthelp
#1241 [15:26] <pie_flavor> why does everyone here put commas after names instead of colons
#1242 [15:26] <pie_flavor> colons are the norm
#1243 [15:26] <mattym> depends on the irc client
#1244 [15:27] <CubeTheThird> ya it's automatic
#1245 [15:28] * Mateus14Mesquita [Mateus14Mesquita@notlogged] has joined #minecrafthelp
#1246 [15:29] <pie_flavor> i mean it's configurable
#1247 [15:29] <iCause> mattym you there?
#1248 [15:29] <pie_flavor> i'm going to guess hexchat
#1249 [15:29] * nauanna [nauanna@notlogged] has joined #minecrafthelp
#1250 [15:29] <mattym> iCause, Yes
#1251 [15:29] <CubeTheThird> <- hexchat
#1252 [15:29] * nauanna [nauanna@notlogged] has quit. (Client Quit)
#1253 [15:29] <pie_flavor> yup
#1254 [15:30] * matea [matea@notlogged] has quit. (Ping timeout: 195 seconds)
#1255 [15:30] * faszomat [faszomat@notlogged] has quit. (Ping timeout: 195 seconds)
#1256 [15:30] <pie_flavor> settings, preferences, input box
#1257 [15:30] * XITurtleBeach [XITurtleBeach@notlogged] has joined #minecrafthelp
#1258 [15:30] <CubeTheThird> <- doesn't really care
#1259 [15:31] * XITurtleBeach [XITurtleBeach@notlogged] has quit. (Client Quit)
#1260 [15:33] <pie_flavor> oh i remember that ip
#1261 [15:34] <pie_flavor> how much you wanna bet she comes back on begging for help
#1262 [15:36] * luis [luis@notlogged] has quit. (Ping timeout: 195 seconds)
#1263 [15:37] <iCause> mattym, Absol, paste.ubuntu.com/23059485/
#1264 [15:38] <mattym> iCause, Have you not removed CyberGhost or tunnelbear yet?
#1265 [15:38] <iCause> Do I need to?
#1266 [15:39] <mattym> iCause, Like I said, all you can really do is remove any possible source of the issue
#1267 [15:40] <mattym> iCause, Once its all removed, make sure you restart the computer, then see if the issue still happens
#1268 [15:45] <iCause> Okay I uninstalled them both
#1269 [15:46] <iCause> And now I'm restarting
#1270 [15:46] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#1271 [15:47] * ahmed [ahmed@notlogged] has quit. (Client Quit)
#1272 [15:49] <iCause> mattym, Absol, : paste.ubuntu.com/23059502/
#1273 [15:50] <mattym> iCause, Try the game, are you still getting the issues?
#1274 [15:51] * HartmannZiin [HartmannZiin@notlogged] has quit. (Ping timeout: 195 seconds)
#1275 [15:53] <iCause> Yes, I do, less noticable but still clear.
#1276 [15:53] * Ruben09 [Ruben09@notlogged] has joined #minecrafthelp
#1277 [15:53] <mattym> iCause, Are you on wireless or wired in?
#1278 [15:54] <iCause> What do you mean?
#1279 [15:54] <iCause> I'm on WiFi, not ethernet.
#1280 [15:54] <mattym> iCause, Your internet connection
#1281 [15:54] <mattym> iCause, Are you close to the source?
#1282 [15:54] <iCause> Yes, less than 10 yards away.
#1283 [15:54] <iCause> I've tried moving it, no difference.
#1284 [15:54] <iCause> The issue went for a few hours 2 days ago
#1285 [15:54] <mattym> iCause, Have you tried it plugged in?
#1286 [15:55] <iCause> But then it came back
#1287 [15:55] * Ruben09 [Ruben09@notlogged] has quit. (Client Quit)
#1288 [15:55] <mattym> iCause, Sounds like its just traffic on the network
#1289 [15:55] <iCause> On what network?
#1290 [15:55] <iCause> Every server I go to play on?
#1291 [15:55] <pie_flavor> yours
#1292 [15:55] <mattym> pie_flavor, Your providers
#1293 [15:56] <iCause> I am not lagging on 1.7
#1294 [15:56] <iCause> But I still am on 1.8
#1295 [15:56] <mattym> iCause, Each version is more intensive, so that makes sense
#1296 [15:57] * ironnoyes [ironnoyes@notlogged] has joined #minecrafthelp
#1297 [15:57] <mattym> iCause, If you see the issue change with times of the day, that usually suggests network congestion on your providers end
#1298 [15:57] <iCause> Same time of day.
#1299 [15:57] <iCause> No changes
#1300 [15:58] <iCause> Throughout the full day
#1301 [15:58] <mattym> ??> iCause win/reinst
#1302 [15:58] <Absol> iCause: You may need to reinstall the locally installed files that Minecraft puts into place.
#1303 [15:58] <Absol> iCause: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1304 [15:58] <mattym> iCause, Try the above instructions to refresh all the game files
#1305 [16:01] <iCause> I'll try that.
#1306 [16:05] <iCause> I did that, still lag.
#1307 [16:07] <mattym> iCause, Then its something on the network or how that computer is hooked up
#1308 [16:08] <iCause> Try reinstalling windows maybe?
#1309 [16:08] <mattym> iCause, If you want to go that far, not sure what it would do, it seems like a mostly network related issue
#1310 [16:08] <iCause> It was working perfectly before.
#1311 [16:13] * brent_ [brent_@notlogged] has joined #minecrafthelp
#1312 [16:13] * brent_ [brent_@notlogged] has quit. (Client Quit)
#1313 [16:17] * zelightbulb [zelightbulb@notlogged] has joined #minecrafthelp
#1314 [16:17] * zelightbulb [zelightbulb@notlogged] has quit. (Client Quit)
#1315 [16:18] * zelightbulb [zelightbulb@notlogged] has joined #minecrafthelp
#1316 [16:21] * keko [keko@notlogged] has quit. (Ping timeout: 195 seconds)
#1317 [16:21] * ajras [ajras@notlogged] has quit. (Ping timeout: 195 seconds)
#1318 [16:27] * iCause [iCause@notlogged] has quit. (Ping timeout: 195 seconds)
#1319 [16:32] * Espada [Espada@notlogged] has joined #minecrafthelp
#1320 [16:32] * az0698 [az0698@notlogged] has joined #minecrafthelp
#1321 [16:33] * az0698 [az0698@notlogged] has quit. (Client Quit)
#1322 [16:33] <zelightbulb> Hello, recently I had a problem with my launcher (pc version" one day, it worked fine. Next day I try to log back in, and it comes up with this error in the log in screen. It says exactly this "Sorry, but we couldn't connect you to our servers. Please make sure you are online and that minecraft is not blocked. SunCertPathBuilderExeption: unable to find valid certification path to requested target." I made sure minecraft wasn't b
#1323 [16:35] <mattym> ??> zelightbulb info/mcleaks
#1324 [16:35] <Absol> zelightbulb: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1325 [16:35] <Absol> zelightbulb: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1326 [16:36] <mattym> ??> zelightbulb win/hosts/edit
#1327 [16:36] <Absol> zelightbulb: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1328 [16:36] <Absol> zelightbulb: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1329 [16:36] <zelightbulb> Thank you so much, I had no idea mcleaks was illegal.
#1330 [16:36] <zelightbulb> I've learned my lesson
#1331 [16:36] * tobstobs3001 [tobstobs3001@notlogged] has joined #minecrafthelp
#1332 [16:36] * tobstobs3001 [tobstobs3001@notlogged] has quit. (Client Quit)
#1333 [16:37] * gamer1847 [gamer1847@notlogged] has joined #minecrafthelp
#1334 [16:39] <gamer1847> I am having a problem and minecraft is telling me I have a lack of updated graphic drivers, even tought I just updated them
#1335 [16:39] <CubeTheThird> gamer1847, do you have a dxdiag report?
#1336 [16:39] * Easton [Easton@notlogged] has joined #minecrafthelp
#1337 [16:39] <gamer1847> yes i do
#1338 [16:40] * Clive45_ [Clive45_@notlogged] has quit. (Ping timeout: 195 seconds)
#1339 [16:40] <CubeTheThird> gamer1847, give a URL to it here
#1340 [16:40] <gamer1847> http://paste.ubuntu.com/23059605/
#1341 [16:40] * Easton [Easton@notlogged] has quit. (Client Quit)
#1342 [16:40] * Easton [Easton@notlogged] has joined #minecrafthelp
#1343 [16:41] <CubeTheThird> gamer1847, one moment
#1344 [16:41] <Easton> my new account isnt working and the intructions are not either
#1345 [16:41] * vyladean [vyladean@notlogged] has joined #minecrafthelp
#1346 [16:42] * ODCAI [ODCAI@notlogged] has joined #minecrafthelp
#1347 [16:42] * ODCAI [ODCAI@notlogged] has quit. (Client Quit)
#1348 [16:42] <CubeTheThird> Easton, what's the problem exactly?
#1349 [16:43] <CubeTheThird> gamer1847, you in fact have 2 updates to do. First download and install the 2nd download: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#1350 [16:43] <vyladean> http://paste.ubuntu.com/23059607/
#1351 [16:43] <CubeTheThird> gamer1847, and after that: http://www.nvidia.com/download/driverResults.aspx/105039/en-us
#1352 [16:43] <CubeTheThird> vyladean, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1353 [16:44] * Easton [Easton@notlogged] has quit. (Ping timeout: 195 seconds)
#1354 [16:45] <vyladean> roger dodger
#1355 [16:47] * Anonymous [Anonymous@notlogged] has joined #minecrafthelp
#1356 [16:48] <Anonymous> hello
#1357 [16:48] <CubeTheThird> hello Anonymous
#1358 [16:48] <Anonymous> i habe another error
#1359 [16:48] <Anonymous> have
#1360 [16:48] <Anonymous> i came like 2 hours ago
#1361 [16:48] <CubeTheThird> Anonymous, and that would be...?
#1362 [16:48] <Anonymous> um
#1363 [16:49] <Anonymous> "sorry we cant connect to our servers make sure your minecraft is online and not blocked"
#1364 [16:49] <CubeTheThird> Anonymous, is that the full message?
#1365 [16:50] * snooze107 [snooze107@notlogged] has joined #minecrafthelp
#1366 [16:50] <Anonymous> and this error comes when i try to play on a server "error authentication failed to connect to minecraft
#1367 [16:50] <Anonymous> and yes both full messages
#1368 [16:50] <snooze107> I can't login to any minecraft accounts (mojang) on my computer
#1369 [16:50] <CubeTheThird> Anonymous, can you open cmd?
#1370 [16:50] <snooze107> my friend can log in using same info
#1371 [16:50] <CubeTheThird> snooze107, what happens when you try?
#1372 [16:51] <snooze107> invalid username or password
#1373 [16:51] <snooze107> minecraft.net too
#1374 [16:51] <snooze107> It's just this computer though
#1375 [16:51] <Anonymous> ok open
#1376 [16:51] <snooze107> the logins work on others
#1377 [16:51] <Anonymous> me too
#1378 [16:51] <CubeTheThird> ??> snooze107 login/throttle
#1379 [16:51] <Absol> snooze107: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1380 [16:51] <Absol> snooze107: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1381 [16:51] <CubeTheThird> Anonymous, run this command: ping sessionserver.mojang.com
#1382 [16:52] <Anonymous> k
#1383 [16:52] <snooze107> My friend just logged in
#1384 [16:52] <snooze107> there is no lock out
#1385 [16:52] <snooze107> oh wait
#1386 [16:52] <snooze107> I see
#1387 [16:52] <snooze107> thank you
#1388 [16:52] <CubeTheThird> lol
#1389 [16:52] <gamer1847> Cube that didnt work
#1390 [16:53] <Anonymous> whats supposed to happen
#1391 [16:54] <CubeTheThird> gamer1847, you installed both drivers? did you reboot after that?
#1392 [16:54] <CubeTheThird> Anonymous, among other things, it should show you an IP address
#1393 [16:54] <Anonymous> do u want me to type the ip
#1394 [16:55] <CubeTheThird> Anonymous, yes please
#1395 [16:55] * maxel [maxel@notlogged] has joined #minecrafthelp
#1396 [16:55] <gamer1847> yes I did
#1397 [16:55] <Anonymous> 137.74.166.76
#1398 [16:56] <CubeTheThird> ??< net/win/dns
#1399 [16:56] <CubeTheThird> ??< win/dns
#1400 [16:56] * zelightbulb [zelightbulb@notlogged] has quit. (Quit: Web client closed)
#1401 [16:56] * snooze107 [snooze107@notlogged] has quit. (Ping timeout: 195 seconds)
#1402 [16:56] <CubeTheThird> ??> Anonymous win/dns
#1403 [16:56] <Absol> Anonymous: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#1404 [16:56] <Anonymous> k
#1405 [16:56] <Anonymous> wait
#1406 [16:57] <Anonymous> k i flushed dns
#1407 [16:58] <CubeTheThird> Anonymous, nose close and re-open the launcher and try again
#1408 [16:58] <Anonymous> k
#1409 [16:58] * SuperToaster122 [SuperToaster122@notlogged] has joined #minecrafthelp
#1410 [16:59] <gamer1847> any ideas on what to do now?
#1411 [16:59] <CubeTheThird> gamer1847, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1412 [16:59] <Anonymous> no it didnt work )=
#1413 [17:00] <SuperToaster122> http://paste.ubuntu.com/23059662/
#1414 [17:00] * TheRainbowKoalas [TheRainbowKoalas@notlogged] has joined #minecrafthelp
#1415 [17:00] <CubeTheThird> Anonymous, and what does it tell you?
#1416 [17:00] <CubeTheThird> SuperToaster122, delete your minecraft launcher and install the newer (.msi) one from https://minecraft.net/download
#1417 [17:00] <gamer1847> http://paste.ubuntu.com/23059670/
#1418 [17:01] <CubeTheThird> ??> gamer1847 win/reinst
#1419 [17:01] <Absol> gamer1847: You may need to reinstall the locally installed files that Minecraft puts into place.
#1420 [17:01] * polilupitGAner2007 [polilupitGAner2007@notlogged] has joined #minecrafthelp
#1421 [17:01] <TheRainbowKoalas> Can anyone help me, I can't log in to minecraft. This has been going on for two days now. I just recently got something to change my IP and it started working. Does anyone have a help for this?
#1422 [17:01] <Absol> gamer1847: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1423 [17:01] <Anonymous> the same thing (on login screen) "sorry, but we cant connect to our servers. Please make sure that you are online and that mincraft is not blocked"
#1424 [17:01] <CubeTheThird> TheRainbowKoalas, what happens when you try logging in?
#1425 [17:01] <CubeTheThird> ??> Anonymous tools/hjt
#1426 [17:01] <Absol> Anonymous: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1427 [17:01] <Absol> Anonymous: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1428 [17:02] <Anonymous> ?
#1429 [17:02] <TheRainbowKoalas> One sec let me check what is says when I try to log in this time.
#1430 [17:02] <CubeTheThird> Anonymous, do what Absol said
#1431 [17:02] <Anonymous> k
#1432 [17:03] <TheRainbowKoalas> It says "Sorry, but we couldn't connect to our servers. Please make sure you are online and minecraft is not blocked."
#1433 [17:03] <CubeTheThird> TheRainbowKoalas, is that all it says?
#1434 [17:04] <Anonymous> it said host denied entry
#1435 [17:04] * polilupitGAner2007 [polilupitGAner2007@notlogged] has quit. (Client Quit)
#1436 [17:04] <TheRainbowKoalas> then it parentheses it says
#1437 [17:04] <CubeTheThird> Anonymous, that's normal
#1438 [17:04] * SuperToaster122 [SuperToaster122@notlogged] has quit. (Quit: Web client closed)
#1439 [17:04] <Anonymous> press ok and continue
#1440 [17:04] <Anonymous> ?
#1441 [17:04] <CubeTheThird> Anonymous, yes..
#1442 [17:05] <TheRainbowKoalas> (SunCertPathBuilderException: unable to find valid certification path to requested target)
#1443 [17:05] <Anonymous> it gave me a notpad page
#1444 [17:05] <CubeTheThird> ??> TheRainbowKoalas info/mcleaks
#1445 [17:05] <Absol> TheRainbowKoalas: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1446 [17:05] <Absol> TheRainbowKoalas: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1447 [17:05] <CubeTheThird> Anonymous, yes. COpy all the text from it onto http://paste.ubuntu.com and give the URL here.
#1448 [17:05] <gamer1847> That worked thank you
#1449 [17:05] <CubeTheThird> awsome!
#1450 [17:06] <TheRainbowKoalas> I didn't use MC leaks. Oh wait a second. I let my friend use my PC. v,v
#1451 [17:06] <TheRainbowKoalas> Okay how do I do this Absol?
#1452 [17:06] * larissa [larissa@notlogged] has joined #minecrafthelp
#1453 [17:07] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#1454 [17:07] <CubeTheThird> ??> TheRainbowKoalas win/hosts/edit
#1455 [17:07] <Absol> TheRainbowKoalas: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1456 [17:07] * maxel [maxel@notlogged] has quit. (Quit: Web client closed)
#1457 [17:07] <Absol> TheRainbowKoalas: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1458 [17:07] <CubeTheThird> TheRainbowKoalas, note Absol is a robot
#1459 [17:07] <Anonymous> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:04:50 PM, on 8/15/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files\WindowsApps\Microsoft.Messaging_3.19.1001.0_x86__8wekyb3d8bbwe\MessagingApplication.exe
#1460 [17:07] <TheRainbowKoalas> Oh
#1461 [17:07] * larissa [larissa@notlogged] has quit. (Client Quit)
#1462 [17:07] <TheRainbowKoalas> Lol
#1463 [17:07] * vinicius [vinicius@notlogged] has quit. (Client Quit)
#1464 [17:07] <CubeTheThird> Anonymous, paste it onto http://paste.ubuntu.com not here
#1465 [17:07] <gamer1847> nevermind it worked until i tried to change the settings then it crashed again with the same error
#1466 [17:07] * diego [diego@notlogged] has joined #minecrafthelp
#1467 [17:08] <CubeTheThird> gamer1847, what settings?
#1468 [17:08] <Anonymous> http://paste.ubuntu.com/23059806/
#1469 [17:08] <gamer1847> just a keybind setting
#1470 [17:08] <CubeTheThird> that's weird
#1471 [17:09] <CubeTheThird> gamer1847, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1472 [17:09] <gamer1847> ok
#1473 [17:09] <CubeTheThird> gamer1847, there delete the options.txt file
#1474 [17:11] * smikerjmz [smikerjmz@notlogged] has joined #minecrafthelp
#1475 [17:11] * diego [diego@notlogged] has quit. (Client Quit)
#1476 [17:12] <gamer1847> then run it?
#1477 [17:12] <Anonymous> http://paste.ubuntu.com/23059806/
#1478 [17:12] <CubeTheThird> gamer1847, that's right. See if you can play without changing settings
#1479 [17:12] * gamer_rex [gamer_rex@notlogged] has joined #minecrafthelp
#1480 [17:12] <CubeTheThird> Anonymous, one sec
#1481 [17:12] <Anonymous> k
#1482 [17:12] * gamer_rex [gamer_rex@notlogged] has quit. (Client Quit)
#1483 [17:12] <CubeTheThird> figures
#1484 [17:13] <CubeTheThird> ??> Anonymous info/mcleaks
#1485 [17:13] <Absol> Anonymous: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1486 [17:13] <Absol> Anonymous: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1487 [17:13] * smikerjmz [smikerjmz@notlogged] has quit. (Client Quit)
#1488 [17:13] <TheRainbowKoalas> I opened the the Sytem Root tool
#1489 [17:13] * smikerjmz [smikerjmz@notlogged] has joined #minecrafthelp
#1490 [17:13] <TheRainbowKoalas> I mean just the system root thing in notepad
#1491 [17:13] <Anonymous> ?
#1492 [17:13] * player_ [player_@notlogged] has joined #minecrafthelp
#1493 [17:13] <TheRainbowKoalas> What do I do know Cube
#1494 [17:13] <Anonymous> what
#1495 [17:13] <TheRainbowKoalas> now
#1496 [17:14] <Anonymous> about it
#1497 [17:14] <CubeTheThird> TheRainbowKoalas, remove all listings with mojang in it
#1498 [17:14] <CubeTheThird> Anonymous, read what Absol said
#1499 [17:14] * smikerjmz [smikerjmz@notlogged] has quit. (Client Quit)
#1500 [17:14] <TheRainbowKoalas> Anything that says mojang
#1501 [17:14] <CubeTheThird> TheRainbowKoalas, that's right
#1502 [17:14] <gamer1847> its still not working
#1503 [17:14] <Anonymous> oh im so so sorry
#1504 [17:14] <Anonymous> though it was leagle
#1505 [17:15] <Anonymous> ill remove it right away
#1506 [17:15] <TheRainbowKoalas> Cube, it works now thank you so much
#1507 [17:15] <Anonymous> so so sorry
#1508 [17:15] * SinexCraft [SinexCraft@notlogged] has joined #minecrafthelp
#1509 [17:15] <player_> i cant play minecraft demo
#1510 [17:15] <SinexCraft> We're sorry, but in seems that there was an error while creating a loopback socket
#1511 [17:16] <CubeTheThird> SinexCraft, what anti-virus and firewall software do you have?
#1512 [17:16] <SinexCraft> Avast
#1513 [17:16] <CubeTheThird> SinexCraft, avast free?
#1514 [17:16] <CubeTheThird> player_, what happens when you try?
#1515 [17:16] <SinexCraft> yes
#1516 [17:16] <player_> it crashes
#1517 [17:16] <SinexCraft> yes
#1518 [17:16] <CubeTheThird> SinexCraft, ok uninstall avast, reboot your computer, and reinstall it
#1519 [17:16] <CubeTheThird> player_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1520 [17:17] <player_> http://paste.ubuntu.com/23059818/
#1521 [17:17] <SinexCraft> ok
#1522 [17:17] <CubeTheThird> player_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1523 [17:17] <player_> ok
#1524 [17:19] <Anonymous> ok i just deleted everything mojang in host and everything releated to mc leaks
#1525 [17:19] <Anonymous> thank you
#1526 [17:19] <Anonymous> for telling me that
#1527 [17:19] <Anonymous> and for the help
#1528 [17:19] <CubeTheThird> Anonymous, glad that worked
#1529 [17:19] <Anonymous> now im gonna test it
#1530 [17:19] <Anonymous> still havent tested it
#1531 [17:19] <CubeTheThird> ah
#1532 [17:20] <player_> do you know how to downgrade or should i look it up
#1533 [17:20] <CubeTheThird> player_, you'll have to look it up
#1534 [17:20] <Anonymous> YAS IT FINALLY WORKED
#1535 [17:20] <player_> okay. thx for the help
#1536 [17:20] <Anonymous> THANK YOU CUBE AND ABSOL!!!
#1537 [17:20] * player_ [player_@notlogged] has quit. (Quit: Web client closed)
#1538 [17:21] * cheeke [cheeke@notlogged] has joined #minecrafthelp
#1539 [17:21] <cheeke> hello
#1540 [17:22] <cheeke> i just recently downloaded the minecraft app
#1541 [17:22] <cheeke> but am not able to use it
#1542 [17:22] * AIVAS [AIVAS@notlogged] has joined #minecrafthelp
#1543 [17:22] <CubeTheThird> cheeke, what's the problem?
#1544 [17:22] <cheeke> on my pc desktop
#1545 [17:22] <cheeke> it is giving me some sort of video card error
#1546 [17:22] <AIVAS> So... Is there anybody that can confirm something for me about crossplay?
#1547 [17:22] <CubeTheThird> cheeke, do you have a dxdiag report?
#1548 [17:22] <CubeTheThird> AIVAS, ask away
#1549 [17:22] <cheeke> i have no idea what that is
#1550 [17:23] <CubeTheThird> cheeke, do you have a crash report?
#1551 [17:23] * gamer1847 [gamer1847@notlogged] has quit. (Ping timeout: 195 seconds)
#1552 [17:23] <AIVAS> I do not have a W10 computer, nor am I likely to any time soon, will I ever be able to play with my friend who has it on her XBox One?
#1553 [17:24] <AIVAS> Or, more specifically, when might I expect to be able to?
#1554 [17:24] <CubeTheThird> AIVAS, ok firstly, the windows 10 bet edition is currently only compatible with the pocket edition on mobile
#1555 [17:24] <cheeke> is says it is recommended you upgrade your graphics drivers
#1556 [17:24] <CubeTheThird> AIVAS, as for the xbox version, those are only compatible with xbox editions
#1557 [17:24] <cheeke> i tried to do it yesterday but was unsuccessful
#1558 [17:25] <CubeTheThird> cheeke, is it just a message or is there a crash report with it?
#1559 [17:25] <cheeke> it is a crash report
#1560 [17:25] <cheeke> when i try to press the play button
#1561 [17:25] <CubeTheThird> AIVAS, I imagine the eventual goal is to have inter-compatibility between all editions, but there is no ETA for anything like that
#1562 [17:25] <CubeTheThird> cheeke, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1563 [17:26] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1564 [17:27] <cheeke> i just did it
#1565 [17:27] <CubeTheThird> cheeke, give the link to your paste here
#1566 [17:27] <AIVAS> okay, because I was wondering because of the Friendly Update and the E3 announcement for it this year, he was talking about crossplay for all platforms
#1567 [17:28] <cheeke> its a long paste
#1568 [17:28] <cheeke> i didnt see a link
#1569 [17:28] <cheeke> just a long error code
#1570 [17:28] <cheeke> ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 8/15/16 5:26 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.jav
#1571 [17:28] <CubeTheThird> uhg fine
#1572 [17:28] <AIVAS> but I couldn't find anything about when that would be coming out or anything...
#1573 [17:28] <CubeTheThird> cheeke, can you copy the text in the Launcher Log?
#1574 [17:29] * KAUE289 [KAUE289@notlogged] has joined #minecrafthelp
#1575 [17:29] <CubeTheThird> AIVAS, as I said, there is no ETA for that
#1576 [17:29] <AIVAS> okay, thank you for your help
#1577 [17:29] <cheeke> if yall cant help me i just need a refund
#1578 [17:29] <CubeTheThird> AIVAS, minecraft is currently on something like 8 platforms. Inter-compatibility isn't going to happen quickly
#1579 [17:29] <cheeke> its no biggie
#1580 [17:29] <CubeTheThird> ??> cheeke win/dxdiag
#1581 [17:29] <Absol> cheeke: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1582 [17:29] <cheeke> what is the launcher log>
#1583 [17:29] <CubeTheThird> cheeke, nvm about that. Follow the instructions Absol gave you. it has pictures
#1584 [17:30] <cheeke> k
#1585 [17:31] <AIVAS> I understand that it will take time, I was just wondering because I know that it used to be(before Microsoft purchased) just delayed behind the PC version, so it should have worked if you used an older MC version on your PC(except that the networking method was different so it didn't)
#1586 [17:32] * ZDgaming [ZDgaming@notlogged] has joined #minecrafthelp
#1587 [17:32] <AIVAS> so I was wondering if it might have something along those lines but I just couldn't find it
#1588 [17:32] <AIVAS> :)
#1589 [17:32] * ZDgaming [ZDgaming@notlogged] has quit. (Client Quit)
#1590 [17:32] <CubeTheThird> AIVAS, that was never a thing. the PC edition has never been compatible with any other edition
#1591 [17:32] <CubeTheThird> AIVAS, ya so you'll probably have to wait a few years for it
#1592 [17:34] * KAUE289 [KAUE289@notlogged] has quit. (Quit: Web client closed)
#1593 [17:35] <cheeke> http://paste.ubuntu.com/23059842/
#1594 [17:35] <cheeke> thats the report i got
#1595 [17:36] * jaaggbr [jaaggbr@notlogged] has joined #minecrafthelp
#1596 [17:36] <CubeTheThird> cheeke, ok, yes, but that's not the report the instructions Absol showed how to get
#1597 [17:36] <cheeke> i dont get it
#1598 [17:37] * Anonymous [Anonymous@notlogged] has quit. (Quit: Web client closed)
#1599 [17:37] <cheeke> im not a computer wiz
#1600 [17:37] <cheeke> can i just get a refund
#1601 [17:37] <cheeke> i wanted to get this for my daughter but it is so hard to just use the program period
#1602 [17:37] * vyladean [vyladean@notlogged] has quit. (Ping timeout: 195 seconds)
#1603 [17:38] <CubeTheThird> ??> cheeke account/refund
#1604 [17:38] <Absol> cheeke: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1605 [17:39] * cait205 [cait205@notlogged] has joined #minecrafthelp
#1606 [17:40] * cait205 [cait205@notlogged] has quit. (Client Quit)
#1607 [17:41] <cheeke> so am i eligible to get a refund?
#1608 [17:41] <cheeke> it is a desktop version of it
#1609 [17:41] <cheeke> i paid $26.95 but have not been able to access the game at all
#1610 [17:41] <GreyVulpine> It's not up to us to determine that. Contact Mojang.
#1611 [17:42] <cheeke> thats crazy. i should have never purchased it, my daughter kept asking for it, but i should have just followed my gut feeling to not do so
#1612 [17:42] <cheeke> im probably out of $27
#1613 [17:42] <cheeke> but ill try
#1614 [17:42] <cheeke> where can i leave a review or complaint about minecraft desktop app?
#1615 [17:42] <GreyVulpine> Nowhere.
#1616 [17:43] <cheeke> wow that is crazy
#1617 [17:43] <cheeke> well im sure facebook has it
#1618 [17:43] <cheeke> ill try there
#1619 [17:44] <Lord_Ralex> You are not even going to try to get it resolved before complaining or "leaving a review"?
#1620 [17:45] <Lord_Ralex> Or even before going for a refund.
#1621 [17:45] * cait205 [cait205@notlogged] has joined #minecrafthelp
#1622 [17:45] * cait205 [cait205@notlogged] has joined #minecrafthelp
#1623 [17:45] * cait205 [cait205@notlogged] has left #minecrafthelp
#1624 [17:46] <AIVAS> well, I know it was a thing because I wrote a program that let me crossplay with my iPhone and PC...
#1625 [17:46] <AIVAS> cheeke, what OS are you running on?
#1626 [17:46] <CubeTheThird> AIVAS, well that's not something Mojang has ever supported
#1627 [17:47] <cheeke> i will still attempt to get it resolved and get a refund, its just frustrating to have to do all these changes on your computer in order for it to maybe work
#1628 [17:47] <cheeke> im just a mom trying to get a game for my daughter she has worked hard for
#1629 [17:47] <AIVAS> haha, no, I know it has never been officially support yet, I do understand that
#1630 [17:47] <Lord_Ralex> cheeke, it's really just called "keeping your computer up to date", but if you follow the directions you were given before, we can try to help get it to run.
#1631 [17:49] <cheeke> true. thats for people that know about computers, and honestly i dont. I am a professional, dont get it twisted, just not in the IT Department
#1632 [17:50] <AIVAS> cheeke what operating system are you running?
#1633 [17:50] <Lord_Ralex> AIVAS, that is a pointless question
#1634 [17:50] <Lord_Ralex> Because a) the crash report has it already, and b) the second report that we are waiting for would also have it
#1635 [17:51] <AIVAS> ah, I didn't know we had gotten a CR yet
#1636 [17:51] <cheeke> aivas, i have an older mac computer, and a regular dell computer
#1637 [17:51] <AIVAS> I was going to offer SBSI
#1638 [17:51] <Lord_Ralex> We had, and are still waiting for the dxdiag report to provide further directions (http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag)
#1639 [17:51] <cheeke> i attempted both but neither one worked
#1640 [17:52] <cheeke> one had some issues with the ios not being up to date, even after trying
#1641 [17:52] <cheeke> n the other had the video card issue
#1642 [17:52] <Lord_Ralex> (which is why we asked for the dxdiag report...)
#1643 [17:53] <cheeke> i thought that is what i provided
#1644 [17:53] <cheeke> i followed the instructions
#1645 [17:53] <Lord_Ralex> No, you provided the crash report first
#1646 [17:54] <Lord_Ralex> The dxdiag report is what that page explains, and even shows the example report at the bottom. That information is what we are needing.,
#1647 [17:54] * Marlon4gamers [Marlon4gamers@notlogged] has joined #minecrafthelp
#1648 [17:55] * taina69 [taina69@notlogged] has joined #minecrafthelp
#1649 [17:55] * Marlon4gamers [Marlon4gamers@notlogged] has quit. (Client Quit)
#1650 [17:55] <cheeke> http://paste.ubuntu.com/23059842/
#1651 [17:55] <Lord_Ralex> That is still the crash report
#1652 [17:55] <cheeke> that is the only thing that came up
#1653 [17:56] <Lord_Ralex> The page explains how to generate the dxdiag report
#1654 [17:56] <Lord_Ralex> ---- Minecraft Crash Report ---- means it's not a dxdiag report
#1655 [17:56] * taina69 [taina69@notlogged] has quit. (Client Quit)
#1656 [17:56] <AIVAS> cheeke, as someone who is VERY adept with computers, I regret to inform you that sometimes it is a hassle and there is really nobody at fault. Sometimes computers are like bureaucracies like that...
#1657 [17:57] <DopeGhoti> Computers are unlike beuraucracies in that they are not actively malevolent.
#1658 [17:58] <AIVAS> But if you go to the most recent link that was shared by Lord_Ralex then it will jump to the section that will help you get the report we now need to further help you
#1659 [18:01] <cheeke> http://paste.ubuntu.com/23059858/
#1660 [18:01] <AIVAS> DopeGhoti, bureaucracies are not actively malevolent either, they are only passively such due to their inevitable nature
#1661 [18:01] <cheeke> is that it?
#1662 [18:01] * jonnyt716 [jonnyt716@notlogged] has joined #minecrafthelp
#1663 [18:02] <AIVAS> yes, thank you
#1664 [18:02] <cheeke> good lol
#1665 [18:02] <GreyVulpine> cheeke - Download and install the Catalyst Software Suite from: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1666 [18:02] <GreyVulpine> cheeke - Download and install the Catalyst Software Suite from: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1667 [18:05] * jonnyt716 [jonnyt716@notlogged] has left #minecrafthelp
#1668 [18:05] * jvt2076 [jvt2076@notlogged] has joined #minecrafthelp
#1669 [18:05] * jonnyt716 [jonnyt716@notlogged] has joined #minecrafthelp
#1670 [18:05] <jonnyt716> i cnat type
#1671 [18:06] <jonnyt716> o it didnt work earlier
#1672 [18:06] * Vicky [Vicky@notlogged] has joined #minecrafthelp
#1673 [18:07] <jonnyt716> i have a weird graphics issue and i did EVERYTHING!! the web page told me to and it still dosent work
#1674 [18:07] <AIVAS> jonnyt716 sometimes browsers have slight issues with IRC, is there anything you need help with?
#1675 [18:07] <Vicky> Ayuda
#1676 [18:07] <Vicky> mE SALE EL CRASH REPORT
#1677 [18:07] <Vicky> NO SE QUE HACER
#1678 [18:07] <Vicky> http://paste.ubuntu.com/23059866/
#1679 [18:07] <jonnyt716> english
#1680 [18:07] <Vicky> Help
#1681 [18:08] <cheeke> ok so it says something like allow users to install
#1682 [18:08] <cheeke> ati software components
#1683 [18:08] <cheeke> what does that mean?
#1684 [18:08] <Vicky> Help, I can not play minecraft
#1685 [18:08] <jvt2076> my minecraft have a problem, the agressive mobs don´t spawn normaly i put on hard dificult but it sems to be on peaceful
#1686 [18:08] <jonnyt716> same i cant play
#1687 [18:08] <AIVAS> jonnyt716 what seems to be the graphics issue? Is it something looking wrong or is it not letting you play at all?
#1688 [18:08] <jonnyt716> its not letting me play
#1689 [18:09] <AIVAS> jonnyt716 okay, can you get us a crash report?
#1690 [18:09] <Vicky> I Play When I give I get a new tab called crash report
#1691 [18:10] <Vicky> I do not know what to do
#1692 [18:10] <cheeke> greyvulpine what does that mean?
#1693 [18:10] <AIVAS> Vicky can you give us a paste.ubuntu of the crash report from Minecraft?
#1694 [18:10] <jonnyt716> This error message is commonly caused by outdated video card drivers. To fix this, you generally need to update your video card drivers, please follow the directions for your Operating System below. If you are having trouble following the directions below, please see this. it says this on the web page that u go on to fix it i did what the thing said but it wont work
#1695 [18:10] <GreyVulpine> cheeke - I'm sorry, what?
#1696 [18:11] <cheeke> what does it mean when it says allow users to install ATI Software components?
#1697 [18:11] <Vicky> Ok, I'll be sending
#1698 [18:12] <AIVAS> cheeke, yes, allow users to install should be checked off or accepted as necessary
#1699 [18:12] <jonnyt716> what should i do
#1700 [18:12] <cheeke> should it be express or custom?
#1701 [18:12] <AIVAS> jonnyt716 can you copy the crash report that Minecraft generates for us and use paste.ubuntu.com?
#1702 [18:13] <AIVAS> cheeke, express should be fine
#1703 [18:13] <jonnyt716> i did like 6 times
#1704 [18:13] <jonnyt716> and it still dosent work
#1705 [18:13] * jvt2076 [jvt2076@notlogged] has quit. (Ping timeout: 195 seconds)
#1706 [18:14] <AIVAS> okay, can you link one of the crash reports here so that we can see it? We don't have access to them otherwise
#1707 [18:14] <jonnyt716> who me
#1708 [18:14] <AIVAS> yes
#1709 [18:14] <jonnyt716> k
#1710 [18:14] <AIVAS> thank you
#1711 [18:15] <cheeke> it is asking to install ATI technologies
#1712 [18:15] <cheeke> do i accept?
#1713 [18:15] <jonnyt716> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 8/15/16 7:14 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createW
#1714 [18:15] <jonnyt716> there it is
#1715 [18:15] <AIVAS> cheeke : yes
#1716 [18:16] <cheeke> k
#1717 [18:16] <Vicky> Hey, I want to say that I do not understand much, hahaha, not really speak English but I'm trying to understand them and say thank you for your help, really thanks.
#1718 [18:16] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#1719 [18:16] <AIVAS> jonnyt716, okay, can you copy the entire thing into a http://paste.ubuntu.com/ and then link that to us?
#1720 [18:17] <Vicky> I'm doing it with google translator, haha.
#1721 [18:17] <jonnyt716> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 ------------------ System Information ------------------ Time of this report: 8/15/2016, 18:53:13 Machine name: JONNYSLAPTOP Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting:
#1722 [18:17] <AIVAS> Vicky, thank you for bearing with us.
#1723 [18:17] <jonnyt716> there
#1724 [18:18] <Vicky> You're welcome.
#1725 [18:18] <jonnyt716> did i do it right ? sorry im HORRIBLE with computers
#1726 [18:18] * rm [rm@notlogged] has joined #minecrafthelp
#1727 [18:18] * Manuel [Manuel@notlogged] has joined #minecrafthelp
#1728 [18:19] <cheeke> installation complete
#1729 [18:19] <jonnyt716> @AIVAIS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 ------------------ System Information ------------------ Time of this report: 8/15/2016, 18:53:13 Machine name: JONNYSLAPTOP Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional
#1730 [18:19] * Manuel [Manuel@notlogged] has quit. (Client Quit)
#1731 [18:19] <cheeke> do i need to view log or just go to the finish button?
#1732 [18:19] <DopeGhoti> jonnyt716: Just give us the URL please.
#1733 [18:19] <GreyVulpine> cheeke - Restart when asked, then try minecraft
#1734 [18:19] <AIVAS> jonnyt716 I need you to paste the minecraft crash report into the larger text box on the site I linked, then fill out the other boxes and click paste, then copy the URL and paste that here
#1735 [18:20] <AIVAS> cheeke, just finish will do, almost there(hopefully)
#1736 [18:20] <Vicky> I think I've fixed it, anyway, if it happens again I say, and I spend here. Thanks for your help!
#1737 [18:20] <AIVAS> Vicky, not a problem, have a great day and good luck!
#1738 [18:20] <cheeke> oh ok
#1739 [18:20] <jonnyt716> it wont let me @AIVAS
#1740 [18:21] <cheeke> i pressed the finish button
#1741 [18:21] <cheeke> so do i just need to restart now?
#1742 [18:21] * Vicky [Vicky@notlogged] has quit. (Quit: Web client closed)
#1743 [18:21] <cheeke> i feel like a genius now...haha jk hope it works
#1744 [18:21] <AIVAS> cheeke, yes, restart is the next step
#1745 [18:21] <cheeke> thanks for the support and dealing with my crazy self haha
#1746 [18:22] <AIVAS> cheeke, computers is very much mostly confidence and knowing where to look in many cases
#1747 [18:22] * DANILO [DANILO@notlogged] has joined #minecrafthelp
#1748 [18:22] <jonnyt716> jt wont let me copy it
#1749 [18:22] <cheeke> true
#1750 [18:22] <cheeke> ok let me try
#1751 [18:22] <jonnyt716> @AIVAS
#1752 [18:22] <AIVAS> jonnyt716 what won't it let you copy?
#1753 [18:23] <jonnyt716> the crash box thing
#1754 [18:23] * vinicius [vinicius@notlogged] has quit. (Ping timeout: 195 seconds)
#1755 [18:24] <AIVAS> jonnyt716 select some of the text and then hold control and press a
#1756 [18:24] <AIVAS> jonnyt716 then hold control and press c
#1757 [18:25] * ROQUO [ROQUO@notlogged] has joined #minecrafthelp
#1758 [18:26] * ROQUO [ROQUO@notlogged] has quit. (Client Quit)
#1759 [18:26] * cheeke [cheeke@notlogged] has quit. (Ping timeout: 195 seconds)
#1760 [18:26] * ironnoyes is now known as Chara
#1761 [18:26] <jonnyt716> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 ------------------ System Information ------------------ Time of this report: 8/15/2016, 18:53:13 Machine name: JONNYSLAPTOP Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting:
#1762 [18:26] * Chara is now known as Guest68437
#1763 [18:27] <jonnyt716> it wint let me still
#1764 [18:27] * igorlima [igorlima@notlogged] has joined #minecrafthelp
#1765 [18:27] <jonnyt716> @AIVAS
#1766 [18:27] * igorlima [igorlima@notlogged] has quit. (Client Quit)
#1767 [18:29] <jonnyt716> aghh this is bull shit
#1768 [18:29] <Absol> jonnyt716: Please keep it civil
#1769 [18:29] * Guest68437 is now known as Asriel_Dreemurr
#1770 [18:29] <jonnyt716> k sorry just irritated
#1771 [18:33] <GreyVulpine> jonnyt716 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1772 [18:33] <GreyVulpine> Please give us the URL and not post the full report here.
#1773 [18:34] * BananaTNTReal [BananaTNTReal@notlogged] has joined #minecrafthelp
#1774 [18:34] * Asriel_Dreemurr is now known as Chara
#1775 [18:34] <BananaTNTReal> Hi, I recently checked my MC, and it said i ran out of memory?
#1776 [18:34] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#1777 [18:34] * Chara is now known as Guest36371
#1778 [18:34] * jonnyt716 [jonnyt716@notlogged] has quit. (Ping timeout: 195 seconds)
#1779 [18:35] <BananaTNTReal> Hello?
#1780 [18:36] <BananaTNTReal> Hello?
#1781 [18:37] * Guest36371 is now known as ironnoyes
#1782 [18:38] * ironnoyes is now known as Chara_the_Human
#1783 [18:38] * AIVAS [AIVAS@notlogged] has quit. (Ping timeout: 195 seconds)
#1784 [18:39] <kinggoesgaming> ??> BananaTNTReal win/dxdiag
#1785 [18:40] <Absol> BananaTNTReal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1786 [18:41] * BananaTNTReal [BananaTNTReal@notlogged] has quit. (Ping timeout: 195 seconds)
#1787 [18:43] <pie_flavor> hi kinggoesgaming
#1788 [18:44] <kinggoesgaming> i see a tasty flavored pie o/
#1789 [18:45] * KawaiiPenguin [KawaiiPenguin@notlogged] has joined #minecrafthelp
#1790 [18:49] * CLAUDIO [CLAUDIO@notlogged] has joined #minecrafthelp
#1791 [18:56] * niclas [niclas@notlogged] has joined #minecrafthelp
#1792 [18:56] * KawaiiPenguin [KawaiiPenguin@notlogged] has quit. (Quit: Web client closed)
#1793 [18:56] * niclas [niclas@notlogged] has quit. (Client Quit)
#1794 [18:58] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1795 [19:08] * Christopher [Christopher@notlogged] has joined #minecrafthelp
#1796 [19:10] * Christopher [Christopher@notlogged] has quit. (Client Quit)
#1797 [19:12] * wT_Tw [wT_Tw@notlogged] has joined #minecrafthelp
#1798 [19:12] * wT_Tw [wT_Tw@notlogged] has quit. (Client Quit)
#1799 [19:13] * matheus [matheus@notlogged] has joined #minecrafthelp
#1800 [19:13] * matheus [matheus@notlogged] has joined #minecrafthelp
#1801 [19:13] * matheus [matheus@notlogged] has left #minecrafthelp
#1802 [19:13] * DANTDM [DANTDM@notlogged] has joined #minecrafthelp
#1803 [19:13] * DANILO [DANILO@notlogged] has quit. (Quit: Web client closed)
#1804 [19:13] * Absol kicked DANTDM from #minecrafthelp (Reason: ANTDM :You are not him. Do not impersonate because it's terrible (#435))
#1805 [19:15] * eme50n100 [eme50n100@notlogged] has joined #minecrafthelp
#1806 [19:18] * Itz_micyFire_PvP [Itz_micyFire_PvP@notlogged] has joined #minecrafthelp
#1807 [19:19] <Itz_micyFire_PvP> me dice play demo y e echo una compra legal
#1808 [19:19] <Itz_micyFire_PvP> que hago
#1809 [19:19] * Itz_micyFire_PvP [Itz_micyFire_PvP@notlogged] has quit. (Client Quit)
#1810 [19:19] * WHAT [WHAT@notlogged] has joined #minecrafthelp
#1811 [19:21] <WHAT> I need help with login.I can't login because Invalid credentials so I waited 24 hours but I still cannot login.
#1812 [19:21] * jhon [jhon@notlogged] has joined #minecrafthelp
#1813 [19:22] <WHAT> I need help with login.I can't login because Invalid credentials so I waited 24 hours but I still cannot login.
#1814 [19:22] <jhon> ola
#1815 [19:23] <pie_flavor> ??> WHAT account/reset-password
#1816 [19:23] <Absol> WHAT: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1817 [19:23] <Absol> WHAT: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1818 [19:24] <WHAT> I use EMAIL to login...
#1819 [19:24] * rosana [rosana@notlogged] has joined #minecrafthelp
#1820 [19:26] * isabelle [isabelle@notlogged] has joined #minecrafthelp
#1821 [19:26] <pie_flavor> WHAT: then do the first thing absol said
#1822 [19:27] <rosana> rosana
#1823 [19:27] <pie_flavor> yes
#1824 [19:28] * rosana [rosana@notlogged] has quit. (Client Quit)
#1825 [19:28] * isabelle [isabelle@notlogged] has quit. (Client Quit)
#1826 [19:28] * isabelle [isabelle@notlogged] has quit. (Client Quit)
#1827 [19:29] * jhon [jhon@notlogged] has left #minecrafthelp
#1828 [19:29] * rosanalima [rosanalima@notlogged] has joined #minecrafthelp
#1829 [19:29] * rosanalima [rosanalima@notlogged] has quit. (Client Quit)
#1830 [19:29] * kent [kent@notlogged] has joined #minecrafthelp
#1831 [19:30] * WHAT [WHAT@notlogged] has quit. (Quit: Web client closed)
#1832 [19:32] * mdarauchiha [mdarauchiha@notlogged] has joined #minecrafthelp
#1833 [19:39] * CreeperBoy415 [CreeperBoy415@notlogged] has joined #minecrafthelp
#1834 [19:39] <CreeperBoy415> Hey
#1835 [19:39] <CreeperBoy415> I need some help with something
#1836 [19:40] <kinggoesgaming> ??> CreeperBoy415 ask
#1837 [19:40] <Absol> CreeperBoy415: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1838 [19:40] <Absol> CreeperBoy415: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1839 [19:41] <CreeperBoy415> My issue is that i dont remeber my minecraft username email and im trying to migrate my account
#1840 [19:42] <kinggoesgaming> do you remember you transaction id?
#1841 [19:42] <kinggoesgaming> your*
#1842 [19:42] <CreeperBoy415> i dont know how to get the transaction id/ how can i find it
#1843 [19:43] <kinggoesgaming> one sec
#1844 [19:43] <kinggoesgaming> ??>> kinggoesgaming index
#1845 [19:44] * CreeperBoy415 [CreeperBoy415@notlogged] has quit. (Quit: Web client closed)
#1846 [19:44] <kinggoesgaming> oh ok
#1847 [19:44] <kinggoesgaming> bye
#1848 [19:44] <pie_flavor> kinggoesgaming: tip:
#1849 [19:44] <pie_flavor> ??< index
#1850 [19:45] <kinggoesgaming> ??< index
#1851 [19:45] <kinggoesgaming> thats basically the same thing :P
#1852 [19:45] <kinggoesgaming> i think i can type a few extra characters
#1853 [19:46] <pie_flavor> richard hendrix has things to say about a few extra characters
#1854 [19:50] * Elstevo [Elstevo@notlogged] has joined #minecrafthelp
#1855 [19:50] * todynho2005 [todynho2005@notlogged] has joined #minecrafthelp
#1856 [19:51] * YoutubeSurperGirl [YoutubeSurperGirl@notlogged] has joined #minecrafthelp
#1857 [19:51] * todynho2005 [todynho2005@notlogged] has quit. (Client Quit)
#1858 [19:51] <Chromaryu> ?? account/trans-id
#1859 [19:51] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1860 [19:52] * Elstevo [Elstevo@notlogged] has quit. (Client Quit)
#1861 [19:52] <pie_flavor> dude's gone
#1862 [19:52] <kinggoesgaming> Chromaryu: that guy quit before i could type that :P
#1863 [19:52] <Chromaryu> gg then
#1864 [19:52] <kinggoesgaming> damn you pie_flavor you ninja monster
#1865 [19:53] * mariane [mariane@notlogged] has joined #minecrafthelp
#1866 [19:54] <mariane> mariane vieira dos santos
#1867 [19:54] <pie_flavor> hi
#1868 [19:54] <mariane> tudo bem
#1869 [19:55] <mariane> hi
#1870 [19:57] * mariane_ [mariane_@notlogged] has joined #minecrafthelp
#1871 [19:57] <mariane_> paste
#1872 [19:57] * DDobang [DDobang@notlogged] has joined #minecrafthelp
#1873 [19:57] <pie_flavor> hello again
#1874 [19:58] * mariane_ [mariane_@notlogged] has quit. (Client Quit)
#1875 [19:58] * manuel [manuel@notlogged] has joined #minecrafthelp
#1876 [19:58] * manuel [manuel@notlogged] has quit. (Client Quit)
#1877 [19:59] * DDobang [DDobang@notlogged] has quit. (Client Quit)
#1878 [20:00] * Sekai [Sekai@notlogged] has joined #minecrafthelp
#1879 [20:02] * Sekai [Sekai@notlogged] has quit. (Client Quit)
#1880 [20:03] * mariane_ [mariane_@notlogged] has joined #minecrafthelp
#1881 [20:03] * mariane_ [mariane_@notlogged] has quit. (Client Quit)
#1882 [20:03] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1883 [20:04] * jill [jill@notlogged] has joined #minecrafthelp
#1884 [20:05] <jill> I keep getting an error code when trying to purchase minecraft for pc. I went to the help section and I tried another browser and another credit card
#1885 [20:05] * mariane [mariane@notlogged] has quit. (Ping timeout: 195 seconds)
#1886 [20:06] * LuisaGamerVe345 [LuisaGamerVe345@notlogged] has joined #minecrafthelp
#1887 [20:06] <LuisaGamerVe345> i need help
#1888 [20:07] <pie_flavor> jill: please describe the error code
#1889 [20:07] <pie_flavor> ??> LuisaGamerVe345 ask
#1890 [20:07] <Absol> LuisaGamerVe345: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1891 [20:07] <Absol> LuisaGamerVe345: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1892 [20:07] <Absol> LuisaGamerVe345: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1893 [20:07] * LuisaGamerVe345 [LuisaGamerVe345@notlogged] has left #minecrafthelp
#1894 [20:07] <jill> can not complete the transaction
#1895 [20:08] <pie_flavor> jill: That is most likely a problem with your credit card or similar.
#1896 [20:09] <jill> i have tried 3 different cards and tried a different browser
#1897 [20:09] <mattym> jill, Are they all regular credit cards? Or some type of other card?
#1898 [20:09] <pie_flavor> In that case, I would recommending emailing Mojang.
#1899 [20:10] <jill> visas
#1900 [20:10] <mattym> jill, Visa credit cards, or Visa pre-paid?
#1901 [20:10] * Danny1901 [Danny1901@notlogged] has joined #minecrafthelp
#1902 [20:10] <jill> credit cards
#1903 [20:10] * sekai [sekai@notlogged] has joined #minecrafthelp
#1904 [20:11] <Danny1901> Here I have just tried to log into my minecraft and it is saying I have not purchaced minecraft. I got it when it was in beta so what the hell
#1905 [20:11] * matt15068 [matt15068@notlogged] has joined #minecrafthelp
#1906 [20:11] <mattym> jill, Try calling one of the providers and making sure that its not being blocked from making an international transaction.
#1907 [20:11] <mattym> Danny1901, You sure you logged in with the correct account?
#1908 [20:11] * Mayraam [Mayraam@notlogged] has joined #minecrafthelp
#1909 [20:11] <matt15068> I'm having trouble connecting to any server in Minecraft on Mac OS X 10.11.6
#1910 [20:11] <jill> ok thanks
#1911 [20:11] <matt15068> Can anybody help me attempt to solve this issue?
#1912 [20:12] <mattym> matt15068, What happens when you try?
#1913 [20:12] <matt15068> It just doesn't connect; I've turned off my firewall, and made sure my minecraft was the right version for the one server I tried.
#1914 [20:12] <pie_flavor> matt15068: are you able to log into it on the same machine that is running it?
#1915 [20:13] * sekai [sekai@notlogged] has quit. (Client Quit)
#1916 [20:13] <matt15068> Login just to my account? Yes.
#1917 [20:13] <mattym> matt15068, What error do you get when you try?
#1918 [20:14] <pie_flavor> No, I mean are you able to enter the server using a Minecraft client running on the same machine as the server, using the ip 127.0.0.1
#1919 [20:14] <matt15068> Let me see.
#1920 [20:14] <Danny1901> Here I have just tried to log into my minecraft and it is saying I have not purchaced minecraft. I got it when it was in beta so what the hell
#1921 [20:14] <pie_flavor> Danny1901: scold/repeat
#1922 [20:14] <pie_flavor> whoops
#1923 [20:14] <pie_flavor> ??> Danny1901 scold/repeat
#1924 [20:14] <Absol> Danny1901: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1925 [20:14] <Absol> Danny1901: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1926 [20:15] <pie_flavor> as mattym said, Danny1901, are you sure you are logged into the right account
#1927 [20:16] <Danny1901> I have.
#1928 [20:16] <Danny1901> Only had the one Email adress back when i got it
#1929 [20:16] <pie_flavor> Have you migrated the account
#1930 [20:16] <Danny1901> Yep
#1931 [20:16] <pie_flavor> Have you logged into it between then and now
#1932 [20:17] <mattym> Danny1901, If you log in at account.mojang.com/me do you see your ingame username and Minecraft listed under "My Games"
#1933 [20:17] <matt15068> pie_flavor: whenever I try to connect to localhost, it says "Failed to connect to server" "java.net.ConnectException: Connection refused:"
#1934 [20:17] <pie_flavor> matt15068: and the server is running, with all worlds loaded?
#1935 [20:17] <pie_flavor> have you changed the port at all?
#1936 [20:18] <matt15068> pie_flavor: I don't have a server of my own, I meant just any server in general.
#1937 [20:18] <mattym> matt15068, What is the error you get on an online server
#1938 [20:18] <matt15068> I'm on a mac, if that helps. I don't believe I changed a port.
#1939 [20:19] <Danny1901> It actually says "It looks like you don’t own Minecraft for PC/Mac."
#1940 [20:19] <pie_flavor> I'm sorry, I misread that as 'my server'.
#1941 [20:19] <pie_flavor> not 'any server'
#1942 [20:19] <mattym> Danny1901, What should your ingame username be?
#1943 [20:19] <Danny1901> Danny1901
#1944 [20:20] <pie_flavor> well, that's definitely an account
#1945 [20:20] <mattym> Danny1901, Are you sure you are logging in with the email you migrated to?
#1946 [20:20] <matt15068> mattym: Failed to connect to server "java.lang.NullPointerException: group"
#1947 [20:20] <pie_flavor> You may have created another Mojang account, without Minecraft, and are logging in with that one instead of the original one
#1948 [20:21] <mattym> matt15068, What antivirus/firewall software if any do you have installed?
#1949 [20:21] <Danny1901> I just used the Email Adress I used to use.
#1950 [20:21] <matt15068> mattym: I have malwarebytes.
#1951 [20:22] <pie_flavor> matt15068: Do you have Windows Firewall enabled
#1952 [20:22] <mattym> matt15068, Thats a scanning software, do you have any active software?
#1953 [20:22] <matt15068> mattym: pie_flavor: I'm on a mac, not a windows, so not that I'm aware of.
#1954 [20:22] <matt15068> I disabled firewall.
#1955 [20:23] <mattym> matt15068, Not sure what else would cause that on a Mac, try reinstalling Minecraft
#1956 [20:23] <mattym> ??> matt15068 mac/reinst
#1957 [20:23] <Absol> matt15068: You may need to reinstall the locally installed files that Minecraft puts into place.
#1958 [20:23] <Absol> matt15068: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1959 [20:23] <mattym> matt15068, Use the instructions from Absol
#1960 [20:24] <matt15068> Okay, thanks.
#1961 [20:25] <matt15068> It said already uninstalled, deleting backup
#1962 [20:25] <matt15068> Try reinstalling minecraft altogether?
#1963 [20:25] <mattym> matt15068, Yea
#1964 [20:26] <matt15068> I did try to connect to a server after that, it said this time "io.netty.channel.ConnecTimeoutException: connection timed out:"
#1965 [20:27] <mattym> matt15068, Still seems like the same issue
#1966 [20:27] <mattym> matt15068, Im not sure how to further diagnose it for a Mac, you may want to ask in the Forums
#1967 [20:27] * Danny1901 [Danny1901@notlogged] has quit. (Quit: Web client closed)
#1968 [20:34] <matt15068> mattym: pie_flavor Okay, thread created... Thanks for trying to help me.
#1969 [20:35] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#1970 [20:36] * matt15068 [matt15068@notlogged] has quit. (Quit: Web client closed)
#1971 [20:39] * YoutubeSurperGirl [YoutubeSurperGirl@notlogged] has quit. (Quit: Web client closed)
#1972 [20:48] * A_D [A_D@notlogged] has joined #minecrafthelp
#1973 [20:52] * Whatzever_ [Whatzever_@notlogged] has quit. (Ping timeout: 195 seconds)
#1974 [20:57] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1975 [20:57] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1976 [20:57] * A_D [A_D@notlogged] has left #minecrafthelp
#1977 [21:04] * Mayraam [Mayraam@notlogged] has quit. (Ping timeout: 195 seconds)
#1978 [21:06] * fife [fife@notlogged] has joined #minecrafthelp
#1979 [21:07] <fife> hello can someone help me about my account password change?
#1980 [21:07] <pie_flavor> ??> fife account/reset-password
#1981 [21:07] <Absol> fife: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1982 [21:07] <Absol> fife: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1983 [21:07] <fife> i've changed my password and when i try to login on the launcher it said its the wrong password.
#1984 [21:08] <fife> i
#1985 [21:08] <CubeTheThird> ??> fife login/throttle
#1986 [21:08] <Absol> fife: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1987 [21:08] <Absol> fife: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1988 [21:08] <fife> so i should wait three hours and try again?
#1989 [21:09] <CubeTheThird> yes
#1990 [21:09] <fife> i do know the password but its not accepting it on the launcher
#1991 [21:09] <pie_flavor> that's because it's throttled right now
#1992 [21:09] <fife> ohh
#1993 [21:09] <pie_flavor> it's telling you it's wrong while it may just be the 3 hour lockout
#1994 [21:10] <fife> okay thank you, i will wait haha. thank you
#1995 [21:10] * babyscuffs [babyscuffs@notlogged] has joined #minecrafthelp
#1996 [21:10] * fife [fife@notlogged] has quit. (Client Quit)
#1997 [21:11] <babyscuffs> can anyone help me with invalid credidentials its been more then 24 hours and i stil cant get in and i cant change the password due to the account being my friends account first and he does not remember what his password to his email is so we cant change the password is there anyone that has any other way that can help me fixing my account?
#1998 [21:11] <CubeTheThird> babyscuffs, so your friend is the owner of the account?
#1999 [21:11] <babyscuffs> yes
#2000 [21:12] <babyscuffs> but he gave it to me sence he quit
#2001 [21:12] <pie_flavor> ??> babyscuffs mojang/email
#2002 [21:12] <babyscuffs> since*
#2003 [21:12] <Absol> babyscuffs: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2004 [21:12] <Absol> babyscuffs: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2005 [21:12] <CubeTheThird> babyscuffs, your friend is still legally the owner of the account. It's a violation of the EULA to give or resell accounts. They will have to contact Mojang about it
#2006 [21:12] <babyscuffs> okay
#2007 [21:13] <babyscuffs> so i have to get him to get the account back by email
#2008 [21:13] <CubeTheThird> yes
#2009 [21:13] <babyscuffs> thanks
#2010 [21:13] <babyscuffs> Thanks for all the help <3
#2011 [21:14] * babyscuffs [babyscuffs@notlogged] has quit. (Client Quit)
#2012 [21:20] * joe [joe@notlogged] has joined #minecrafthelp
#2013 [21:20] * joe [joe@notlogged] has quit. (Client Quit)
#2014 [21:41] * hassiel1234as [hassiel1234as@notlogged] has joined #minecrafthelp
#2015 [21:46] * Anslow [Anslow@notlogged] has joined #minecrafthelp
#2016 [21:47] <Anslow> i have forgot my username so i cant migrate?
#2017 [21:49] <hassiel1234as> laskjdldlsgy
#2018 [21:49] <hassiel1234as> help
#2019 [21:49] <hassiel1234as> help
#2020 [21:50] * hassiel1234as [hassiel1234as@notlogged] has left #minecrafthelp
#2021 [21:51] <Anslow> help
#2022 [21:51] <Anslow> ffs
#2023 [21:52] <Anslow> asdsa
#2024 [21:52] <Anslow> d
#2025 [21:52] <Anslow> dad
#2026 [21:52] <Anslow> asd
#2027 [21:52] * Absol kicked Anslow from #minecrafthelp (Reason: nslow :Stop spamming)
#2028 [21:52] * A_D [A_D@notlogged] has joined #minecrafthelp
#2029 [21:53] * john320670 [john320670@notlogged] has joined #minecrafthelp
#2030 [21:53] <john320670> what do i do when it says {suncertpathbuildrexception: unable to find valid cerificartion path to requested target)
#2031 [21:53] <john320670> when i try to login
#2032 [21:53] <CubeTheThird> ??> john320670 info/mcleaks
#2033 [21:53] <Absol> john320670: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#2034 [21:53] <Absol> john320670: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2035 [21:54] <john320670> i was linked to a mcleaks download by skype
#2036 [21:54] <john320670> i am unaware
#2037 [21:54] <john320670> of sid
#2038 [21:55] <john320670> and i have no intentions of stealing accounts
#2039 [21:55] <john320670> my account has been stolen
#2040 [21:55] <john320670> before
#2041 [21:56] <CubeTheThird> good :)
#2042 [21:56] <john320670> so what can i do to resolve this sidutation
#2043 [21:56] <CubeTheThird> <Absol> john320670: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2044 [21:56] <john320670> ?
#2045 [21:57] <john320670> like my launcher
#2046 [21:57] <CubeTheThird> what?
#2047 [21:57] <john320670> what do you mean by entries
#2048 [21:57] <CubeTheThird> in your system's hosts file?
#2049 [21:57] <CubeTheThird> ??> john320670 win/hosts/edit
#2050 [21:57] <Absol> john320670: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2051 [21:57] <Absol> john320670: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2052 [22:00] <john320670> iv done that
#2053 [22:00] <john320670> now?
#2054 [22:00] <CubeTheThird> john320670, close and re-open your launcher, and try again
#2055 [22:01] <john320670> it says suncertpathbuilderexception: unable to find valid cerification path to requested target?
#2056 [22:02] <CubeTheThird> john320670, you saved the hosts file after editing it?
#2057 [22:02] * mdmn [mdmn@notlogged] has joined #minecrafthelp
#2058 [22:02] <john320670> no
#2059 [22:02] <john320670> no
#2060 [22:02] * mdmn [mdmn@notlogged] has left #minecrafthelp
#2061 [22:02] <CubeTheThird> john320670, ... well do that?
#2062 [22:04] <john320670> i did that and it still says the fallowing
#2063 [22:04] <john320670> please make sure your online or mc is not blocked %SystemRoot%\System32\drivers\etc\hosts
#2064 [22:04] <john320670> i mean suncert
#2065 [22:05] <CubeTheThird> john320670, and you removed both the lines with sessionserver.mojang.com and authserver.mojang.com from the file?
#2066 [22:06] <john320670> how do i get back to the file i saved
#2067 [22:06] <john320670> the %systemroo]
#2068 [22:06] <CubeTheThird> yes
#2069 [22:07] <john320670> can i just recreate the file or do i have to do that
#2070 [22:07] <CubeTheThird> john320670, well you could replace the file with a blank one that has the same name, if that's easier
#2071 [22:08] <john320670> okay im loadinh up the launcher
#2072 [22:08] <john320670> i removed the lines
#2073 [22:09] <john320670> i lost all my resource packs because at first i didnt relize what was wrong and i delete my .minecraft since thats what youtube said
#2074 [22:09] <john320670> lol
#2075 [22:09] <john320670> and it works now
#2076 [22:09] <john320670> thank you
#2077 [22:09] <CubeTheThird> it's not in your recycle bin?
#2078 [22:09] <CubeTheThird> glad that worked
#2079 [22:09] <john320670> i deleted the rycycling bin
#2080 [22:09] <john320670> recycling*
#2081 [22:09] <CubeTheThird> ... do you mean you emptied it, or you actually deleted it?
#2082 [22:09] <john320670> i emptied it
#2083 [22:10] <john320670> and can my friend told me to put this file download into my versions folder
#2084 [22:10] <john320670> called impact 1.10
#2085 [22:10] <john320670> im unaware
#2086 [22:10] <john320670> it doesnt work
#2087 [22:10] <john320670> is it safe
#2088 [22:10] <CubeTheThird> no idea what that is
#2089 [22:10] <CubeTheThird> I'd recommend not using it
#2090 [22:11] <CubeTheThird> as it's not from Mojang, we cannot guarantee it's safety
#2091 [22:11] <john320670> heres the link he sent me wizardhax.com
#2092 [22:11] <john320670> with /impact
#2093 [22:11] <john320670> and my pc dosnt
#2094 [22:11] <john320670> load videos
#2095 [22:11] <CubeTheThird> ya those are illegal
#2096 [22:11] <john320670> i will delete it
#2097 [22:12] <john320670> why dont you block the website
#2098 [22:12] <john320670> if its unsafe?
#2099 [22:13] <john320670> thanks for your help
#2100 [22:13] <CubeTheThird> john320670, firstly, we don't work for Mojang here. Secondly, Mojang is not responsibe for blocking websites; authorities are. It is possible to report such websites to search engines like Google
#2101 [22:13] <john320670> oh okay i will make sure to tell my friend to get rid of the versions thing
#2102 [22:14] <john320670> oh um
#2103 [22:14] * henockswag12347 [henockswag12347@notlogged] has joined #minecrafthelp
#2104 [22:14] <CubeTheThird> hmm?
#2105 [22:14] <john320670> when i click the play
#2106 [22:14] <john320670> button
#2107 [22:14] <john320670> it just unloads
#2108 [22:14] <john320670> and says click play again
#2109 [22:14] <CubeTheThird> what do you mean?
#2110 [22:14] <CubeTheThird> ah
#2111 [22:14] <CubeTheThird> ??> john320670 launcher/log
#2112 [22:14] * henockswag12347 [henockswag12347@notlogged] has quit. (Client Quit)
#2113 [22:14] <Absol> john320670: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2114 [22:14] <Absol> john320670: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2115 [22:15] <john320670> [23:14:48 INFO]: Attempting to download C:\Users\johnu\AppData\Roaming\.minecraft\libraries\optifine\OptiFine\1.8.8_HD_U_H2\OptiFine-1.8.8_HD_U_H2.jar for job 'Version & Libraries'... (try 5) [23:14:48 WARN]: Couldn't download https://libraries.minecraft.net/optifine/OptiFine/1.8.8_HD_U_H2/OptiFine-1.8.8_HD_U_H2.jar for job 'Version & Libraries' java.lang.RuntimeException: Server responded with 403 at com.mojang.launcher.upda
#2116 [22:15] <CubeTheThird> john320670, paste it onto http://paste.ubuntu.com not here
#2117 [22:16] <CubeTheThird> john320670, once you do that, give the link to your paste here
#2118 [22:17] <john320670> http://paste.ubuntu.com/23060259/
#2119 [22:18] <john320670> i dont understand how people check logs it looks like a lot of things i dont understand lol
#2120 [22:18] <CubeTheThird> john320670, it looks like the launcher is trying to install/update non existent versions with Optifine. I recommend you remove those from your versions folder
#2121 [22:18] <CubeTheThird> it comes with practice and experience
#2122 [22:18] <john320670> how long have you worked here?
#2123 [22:19] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#2124 [22:19] <CubeTheThird> john320670, I've been doing this for over a year or two I believe. This is volunteer work mind you
#2125 [22:19] * minecraft is now known as Guest83311
#2126 [22:20] <john320670> thank you again
#2127 [22:20] <john320670> im loading mc
#2128 [22:20] <john320670> and it went thru
#2129 [22:20] <CubeTheThird> ah good
#2130 [22:20] <CubeTheThird> and I g2g. Enjoy!
#2131 [22:20] <john320670> um your name changes color every other time you talk btw
#2132 [22:20] <john320670> bye
#2133 [22:20] <GreyVulpine> Have a good one Cube
#2134 [22:20] <GreyVulpine> Have a good one Cube
#2135 [22:21] * Guest83311 [Guest83311@notlogged] has left #minecrafthelp
#2136 [22:20] <GreyVulpine> Have a good one Cube
#2137 [22:21] * Guest83311 [Guest83311@notlogged] has left #minecrafthelp
#2138 [22:21] * john320670 [john320670@notlogged] has left #minecrafthelp
#2139 [22:26] * simplytumblr [simplytumblr@notlogged] has joined #minecrafthelp
#2140 [22:27] * Blu [Blu@notlogged] has joined #minecrafthelp
#2141 [22:27] <simplytumblr> hey um i need some help my multiplayer minecraft keeps crashing and i cant play multiplayer
#2142 [22:27] <simplytumblr> it sucks
#2143 [22:28] <simplytumblr> hello
#2144 [22:28] <simplytumblr> ????
#2145 [22:28] <simplytumblr> anyone
#2146 [22:31] * neersighted [neersighted@notlogged] has quit. (Remote host closed the connection)
#2147 [22:31] * simplytumblr [simplytumblr@notlogged] has quit. (Quit: Web client closed)
#2148 [22:32] * neersighted [neersighted@notlogged] has joined #minecrafthelp
#2149 [22:33] * jack [jack@notlogged] has joined #minecrafthelp
#2150 [22:33] * simplytujmblr [simplytujmblr@notlogged] has joined #minecrafthelp
#2151 [22:33] * jack is now known as Guest64411
#2152 [22:33] <CubeTheThird> simplytujmblr, do you get a crash report?
#2153 [22:33] <simplytujmblr> yes
#2154 [22:33] <CubeTheThird> simplytujmblr, copy it onto http://paste.ubuntu.com and give the URL here.
#2155 [22:34] * aarondac [aarondac@notlogged] has joined #minecrafthelp
#2156 [22:35] <aarondac> I'm having a issue logging into my Mojang account after changing my Minecraft username. I've even tried resetting my password and that still doesn't log me in. My account is also migrated already.
#2157 [22:35] * jon [jon@notlogged] has joined #minecrafthelp
#2158 [22:35] * jon [jon@notlogged] has joined #minecrafthelp
#2159 [22:35] * jon [jon@notlogged] has left #minecrafthelp
#2160 [22:35] <CubeTheThird> aarondac, what's the issue exactly?
#2161 [22:35] <simplytujmblr> i cant copy it
#2162 [22:35] <CubeTheThird> ??> simplytujmblr win/edit
#2163 [22:35] <Absol> simplytujmblr: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2164 [22:36] <aarondac> I just can't log into my Mojang or Minecraft account.
#2165 [22:36] <simplytujmblr> tnx
#2166 [22:36] <aarondac> I tried resetting my Mojang password and It still doesn't work.
#2167 [22:36] <CubeTheThird> aarondac, what happens when you try?
#2168 [22:36] <aarondac> Unknown username or password.
#2169 [22:36] <simplytujmblr> ---- Minecraft Crash Report ----
#2170 [22:36] <simplytujmblr> boi
#2171 [22:36] <aarondac> It worked earlier today though.
#2172 [22:36] * _YT_moneypig [_YT_moneypig@notlogged] has joined #minecrafthelp
#2173 [22:36] <CubeTheThird> ??> aarondac login/throttle
#2174 [22:36] <Absol> aarondac: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2175 [22:36] <Absol> aarondac: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2176 [22:37] <simplytujmblr> i pasted it on the website
#2177 [22:37] <aarondac> Ok. Thanks for telling me.
#2178 [22:37] <aarondac> I'm going to try tomorrow and see.
#2179 [22:37] <_YT_moneypig> oi
#2180 [22:37] <CubeTheThird> simplytujmblr, now give the link to your paste here
#2181 [22:37] <_YT_moneypig> ------------------ System Information ------------------ Time of this report: 8/16/2016, 00:27:30 Machine name: CELOTESTE-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: BIOSTAR Group System Model: N61PC-M2S BIOS: )Phoenix - Award WorkstationBIOS v6.00PG Processor: AMD Athlon(tm
#2182 [22:37] <CubeTheThird> _YT_moneypig, paste it onto http://paste.ubuntu.com and give the URL here.
#2183 [22:37] <simplytujmblr> tommorow?
#2184 [22:37] * _YT_moneypig [_YT_moneypig@notlogged] has quit. (Client Quit)
#2185 [22:38] <CubeTheThird> simplytujmblr, you can come back tomorrow if you want....?
#2186 [22:38] <simplytujmblr> oh..
#2187 [22:39] <CubeTheThird> simplytujmblr, if you're talking about what someone else said, that message wasn't for you
#2188 [22:39] <simplytujmblr> its just ive been trying to get this to work for over 5 months
#2189 [22:39] <CubeTheThird> simplytujmblr, ok, so give the link to your paste here
#2190 [22:39] <simplytujmblr> oh
#2191 [22:39] <simplytujmblr> ok
#2192 [22:39] <simplytujmblr> http://paste.ubuntu.com/
#2193 [22:40] <CubeTheThird> simplytujmblr, you have to submit it first with the "paste!' button
#2194 [22:40] <simplytujmblr> i did
#2195 [22:40] <CubeTheThird> simplytujmblr, did you put something in the Poster box?
#2196 [22:40] * Guest64411 [Guest64411@notlogged] has quit. (Quit: Web client closed)
#2197 [22:40] <simplytujmblr> what
#2198 [22:40] <CubeTheThird> simplytujmblr, there are 2 boxes on the pasting website. One for Contents, and one above it for Poster
#2199 [22:41] <simplytujmblr> ok give me one second
#2200 [22:41] <simplytujmblr> i clicked "Paste" its in the content box
#2201 [22:42] <CubeTheThird> simplytujmblr, do you now see a page that says Download as Text? (don't click on that)
#2202 [22:42] <simplytujmblr> no
#2203 [22:43] <CubeTheThird> simplytujmblr, then you didn't put something in the poster box. Doesn't matter what you put there, just put something there
#2204 [22:43] * jon_ [jon_@notlogged] has joined #minecrafthelp
#2205 [22:43] <simplytujmblr> i did
#2206 [22:43] <simplytujmblr> i put the Crash report
#2207 [22:43] <simplytujmblr> and clicked "paste"
#2208 [22:43] <simplytujmblr> and nothing happened
#2209 [22:43] <CubeTheThird> simplytujmblr, oh... that's odd
#2210 [22:43] <simplytujmblr> my computer sucks
#2211 [22:43] <CubeTheThird> simplytujmblr, ok let's try a different pasting site then: https://gist.github.com
#2212 [22:44] <simplytujmblr> so how do i do this
#2213 [22:44] <CubeTheThird> simplytujmblr, paste it into the big box, and press Create Secret Gist
#2214 [22:44] <simplytujmblr> ok
#2215 [22:44] <simplytujmblr> ome secomd
#2216 [22:45] <CubeTheThird> take your time
#2217 [22:45] <jon_> i have no idea what to do after i have done everything in ubuntu paste please help me
#2218 [22:45] <simplytujmblr> alright i did it
#2219 [22:45] <simplytujmblr> now what
#2220 [22:45] <CubeTheThird> jon_, give the URL you got here
#2221 [22:45] <CubeTheThird> simplytujmblr, copy the website address and give it here
#2222 [22:45] <jon_> http://paste.ubuntu.com/23060278/
#2223 [22:45] <jon_> that
#2224 [22:45] <simplytujmblr> ok
#2225 [22:45] <CubeTheThird> jon_, ok one moment
#2226 [22:46] <jon_> k
#2227 [22:46] <CubeTheThird> jon_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2228 [22:46] <simplytujmblr> https://gist.github.com/anonymous/e4f7305b86980c4a4fa2e9a8d4c8323
#2229 [22:46] <jon_> ok thank you
#2230 [22:47] <simplytujmblr> now what
#2231 [22:47] * Grant [Grant@notlogged] has joined #minecrafthelp
#2232 [22:47] * jon_ [jon_@notlogged] has quit. (Client Quit)
#2233 [22:47] <CubeTheThird> simplytujmblr, one moment
#2234 [22:47] <simplytujmblr> ok
#2235 [22:47] <Grant> hello, I am having trouble with my account
#2236 [22:48] <CubeTheThird> simplytujmblr, hmm that's weird. I can't open the link...
#2237 [22:48] <CubeTheThird> Grant, what trouble?
#2238 [22:48] <simplytujmblr> oh
#2239 [22:49] <Grant> I cannot login to my account
#2240 [22:49] * Ghostbuster3210 [Ghostbuster3210@notlogged] has joined #minecrafthelp
#2241 [22:49] <CubeTheThird> Grant, what happens when you try?
#2242 [22:49] <simplytujmblr> anonymous/gist:e4f7305b86980c4a4fa2e9a8d4c83230
#2243 [22:50] <CubeTheThird> simplytujmblr, ah there we go. Let's see
#2244 [22:50] <Grant> It says that it is the wrong email. and I know it is the right email because I just reset the password
#2245 [22:50] * Ghostbuster3210 [Ghostbuster3210@notlogged] has joined #minecrafthelp
#2246 [22:50] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#2247 [22:50] <Ghostbuster3210> is this thing working?
#2248 [22:50] <GreyVulpine> Yes.
#2249 [22:50] <Ghostbuster3210> oh good
#2250 [22:50] * osuka_ [osuka_@notlogged] has quit. (Killed (NickServ (GHOST command used by osuka__)))
#2251 [22:51] * osuka__ is now known as osuka_
#2252 [22:51] <CubeTheThird> lol
#2253 [22:51] <CubeTheThird> ??> Grant login/throttle
#2254 [22:51] <Absol> Grant: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2255 [22:51] <Absol> Grant: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2256 [22:51] <CubeTheThird> simplytujmblr, ok. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2257 [22:51] <simplytujmblr> ok
#2258 [22:51] <Ghostbuster3210> i'm having an issue with my MC, whenever i exit full screen mode it goes completely blank white window
#2259 [22:51] * willies952002 [willies952002@notlogged] has quit. (Ping timeout: 384 seconds)
#2260 [22:51] <simplytujmblr> then what
#2261 [22:52] <CubeTheThird> Ghostbuster3210, ok let's check your graphics drivers
#2262 [22:52] <CubeTheThird> ??> Ghostbuster3210 win/dxdiag
#2263 [22:52] <Absol> Ghostbuster3210: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2264 [22:52] <CubeTheThird> simplytujmblr, there, delete the servers.dat file
#2265 [22:52] <Ghostbuster3210> i did that,
#2266 [22:52] <CubeTheThird> Ghostbuster3210, then please give the link to your dxdiag report here
#2267 [22:53] <Ghostbuster3210> let me get it real quick
#2268 [22:53] <simplytujmblr> now what
#2269 [22:53] <simplytujmblr> i deleted it
#2270 [22:53] <CubeTheThird> simplytujmblr, try playing again
#2271 [22:53] <simplytujmblr> ok
#2272 [22:54] * messi [messi@notlogged] has joined #minecrafthelp
#2273 [22:54] * messi [messi@notlogged] has quit. (Client Quit)
#2274 [22:54] <simplytujmblr> omg you have no idea how much i thank you
#2275 [22:54] <simplytujmblr> you are so blessed
#2276 [22:54] <Ghostbuster3210> okay i got it, do i just copy-paste the whole text thing in here?
#2277 [22:54] <CubeTheThird> :3
#2278 [22:54] <simplytujmblr> thank you
#2279 [22:54] <simplytujmblr> JESUS
#2280 [22:54] <CubeTheThird> Ghostbuster3210, paste it onto http://paste.ubuntu.com and give the URL here.
#2281 [22:54] <simplytujmblr> you are fucking God
#2282 [22:55] <Absol> simplytujmblr: Please keep it civil
#2283 [22:55] <simplytujmblr> ok
#2284 [22:55] <Ghostbuster3210> http://paste.ubuntu.com/23060298/
#2285 [22:55] * Grant [Grant@notlogged] has quit. (Ping timeout: 195 seconds)
#2286 [22:55] <CubeTheThird> Ghostbuster3210, ok one moment
#2287 [22:56] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#2288 [22:57] <CubeTheThird> Ghostbuster3210, ok try download and install the 2nd download: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#2289 [22:58] <Ghostbuster3210> is that all that i have to do?
#2290 [22:58] * simplytujmblr [simplytujmblr@notlogged] has quit. (Ping timeout: 195 seconds)
#2291 [22:58] * Blu [Blu@notlogged] has quit. (Ping timeout: 195 seconds)
#2292 [22:58] <CubeTheThird> Ghostbuster3210, well try installing it, reboot, and see if the issue persists
#2293 [22:59] <Ghostbuster3210> okay
#2294 [23:00] <Ghostbuster3210> its gonna take a few minutes to download, can i say a bit more about the issue while i'm waiting?
#2295 [23:01] * Ghostbuster3210 [Ghostbuster3210@notlogged] has quit. (Quit: Web client closed)
#2296 [23:01] <CubeTheThird> or leave?
#2297 [23:01] * Ghostbuster3210 [Ghostbuster3210@notlogged] has joined #minecrafthelp
#2298 [23:01] <CubeTheThird> Ghostbuster3210, sure go ahead
#2299 [23:01] <Ghostbuster3210> okay
#2300 [23:01] <Ghostbuster3210> when i exit full screen, the whole thing goes white
#2301 [23:01] <Ghostbuster3210> but i'm still playing the game
#2302 [23:01] <CubeTheThird> Ghostbuster3210, you mean the game window specifically, right?
#2303 [23:02] <Ghostbuster3210> and i can still hear the sounds, press the buttons, place blocks whatever
#2304 [23:02] <Ghostbuster3210> yeah
#2305 [23:02] <CubeTheThird> Ghostbuster3210, ya sounds like a graphics driver issue. Guess we'll see though
#2306 [23:02] <Ghostbuster3210> alright
#2307 [23:03] <Ghostbuster3210> i just got my pc factory reset, might that have anything to do with the drivers?
#2308 [23:03] <GreyVulpine> Yes
#2309 [23:03] <Ghostbuster3210> it was reset at the repair shop
#2310 [23:03] <CubeTheThird> Ghostbuster3210, yes that's likely then. Factory reset brings the drivers back to whatever the system originally came with
#2311 [23:04] <Ghostbuster3210> oh okay
#2312 [23:08] <Ghostbuster3210> so i reboot minecraft or the whole computer?
#2313 [23:08] <CubeTheThird> Ghostbuster3210, the whole computer preferably
#2314 [23:09] <Ghostbuster3210> okay
#2315 [23:12] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 182 seconds)
#2316 [23:13] <Ghostbuster3210> it said that its the wrong type of driver
#2317 [23:13] * Stepp5 [Stepp5@notlogged] has joined #minecrafthelp
#2318 [23:14] <Ghostbuster3210> it says its not validated for this computer
#2319 [23:14] <CubeTheThird> gahhh blasted HP
#2320 [23:14] <CubeTheThird> Ghostbuster3210, ok gonna need your computer's model number
#2321 [23:14] <CubeTheThird> ??> Ghostbuster3210 oem/hp/product-number
#2322 [23:14] <Absol> Ghostbuster3210: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2323 [23:14] <Absol> Ghostbuster3210: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2324 [23:14] * Stepp5 [Stepp5@notlogged] has quit. (Client Quit)
#2325 [23:15] * Stepp5 [Stepp5@notlogged] has joined #minecrafthelp
#2326 [23:15] <Stepp5> when i download the new driver and click install it says failed
#2327 [23:15] <Ghostbuster3210> no hp support assistant pops up
#2328 [23:16] <CubeTheThird> Ghostbuster3210, hmm can you find the number on or beneath your computer then?
#2329 [23:16] <CubeTheThird> Stepp5, do you have a dxdiag report?
#2330 [23:17] <Ghostbuster3210> no number
#2331 [23:18] <CubeTheThird> Ghostbuster3210, you don't have a sticker anywhere on your computer that says product number or model number?
#2332 [23:18] <Ghostbuster3210> eeenope
#2333 [23:19] <Ghostbuster3210> the sticker peeled off, it was placed in a spot where my arm rubs against it while im typing
#2334 [23:21] <CubeTheThird> Ghostbuster3210, well the only info I can see from your report is "HP ENVY TS m7 Notebook PC". Is there anything more specific then that?
#2335 [23:21] <Ghostbuster3210> uhh...
#2336 [23:21] <Ghostbuster3210> its windows 10?
#2337 [23:22] <urielsalis> Ghostbuster3210, Press Fn+Esc?
#2338 [23:22] <Ghostbuster3210> nothing
#2339 [23:23] <CubeTheThird> Ghostbuster3210, see this is the issue I have: http://support.hp.com/ca-en/drivers/selfservice/identify?q=HP+ENVY+TS+m7+Notebook+PC&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2
#2340 [23:24] <Ghostbuster3210> yeah i'm on that page too
#2341 [23:24] <Ghostbuster3210> i honestly dont know, the picture for every one looks pretty much the same
#2342 [23:24] <Ghostbuster3210> ima just pick a random one and see what happens
#2343 [23:25] <Ghostbuster3210> i'm downloading hp support assistant because apparently i didnt have it
#2344 [23:26] <CubeTheThird> probably disappeared with the factory reset
#2345 [23:29] <Ghostbuster3210> product number or serial number?
#2346 [23:30] * Ghostbuster3210 [Ghostbuster3210@notlogged] has quit. (Quit: Web client closed)
#2347 [23:30] * Ghostbuster3210 [Ghostbuster3210@notlogged] has joined #minecrafthelp
#2348 [23:31] <CubeTheThird> Ghostbuster3210, product number
#2349 [23:31] <Ghostbuster3210> okay
#2350 [23:31] <Ghostbuster3210> E0K83UA#ABA
#2351 [23:31] <CubeTheThird> ok let's find some drivers!
#2352 [23:31] <Stepp5> http://paste.ubuntu.com/23060450/
#2353 [23:32] <CubeTheThird> Ghostbuster3210, ok try this one: http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#2354 [23:32] <CubeTheThird> Stepp5, ok. Delete your minecraft launcher and install the newer (.msi) one from https://minecraft.net/download
#2355 [23:32] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 202 seconds)
#2356 [23:32] <Ghostbuster3210> i re-downloaded it today
#2357 [23:32] <Ghostbuster3210> i just got my pc back
#2358 [23:33] <Ghostbuster3210> i just downloaded it about an hour or 2 ago
#2359 [23:33] <mattym> Ghostbuster3210, The launcher instructions were for someone else.
#2360 [23:34] * ReckingRaptor [ReckingRaptor@notlogged] has joined #minecrafthelp
#2361 [23:34] <mattym> Ghostbuster3210, Download and Install the file from the link cube gave you
#2362 [23:34] <Ghostbuster3210> oh
#2363 [23:34] <CubeTheThird> brb
#2364 [23:34] <Ghostbuster3210> oh dang it i was downloading the right thing and i cancel'd it!
#2365 [23:37] <Ghostbuster3210> so i just install this and it should be fine?
#2366 [23:38] * stas1236 [stas1236@notlogged] has joined #minecrafthelp
#2367 [23:38] <Stepp5> how do i delete the launcher
#2368 [23:39] <mattym> Stepp5, What do you currently use to start minecraft?
#2369 [23:39] <Stepp5> minecraft launcher 1.6.61
#2370 [23:40] <mattym> Stepp5, Delete that and any shortcuts for it you may have. Then installand use the new shortcut made by the installer from minecraft.net/download
#2371 [23:40] <stas1236> help I problem java.lang.NullPointerException: group
#2372 [23:40] <mattym> stas1236, What antivirus or firewall software do you have installed?
#2373 [23:43] <stas1236> avast
#2374 [23:43] <mattym> ??> stas1236 tools/hjt
#2375 [23:43] <Absol> stas1236: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2376 [23:43] <Absol> stas1236: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2377 [23:44] <Ghostbuster3210> cube are you still there?
#2378 [23:44] * ReckingRaptor [ReckingRaptor@notlogged] has joined #minecrafthelp
#2379 [23:44] <mattym> Ghostbuster3210, He may still be away
#2380 [23:44] <Ghostbuster3210> oh i didnt see him say he was gonna go away
#2381 [23:45] <Ghostbuster3210> but he said i needed to update my driver, should the problem be fixed completely once it updates?
#2382 [23:45] <mattym> Ghostbuster3210, Did you install it?
#2383 [23:45] <Ghostbuster3210> its about to install
#2384 [23:45] <mattym> Ghostbuster3210, Follow whatever instructions it gives you.
#2385 [23:45] <CubeTheThird> Ghostbuster3210, same as before. Install it then reboot after
#2386 [23:45] <Ghostbuster3210> okay thank you
#2387 [23:45] <Ghostbuster3210> said it wasnt validated
#2388 [23:47] <CubeTheThird> umm what?
#2389 [23:48] <Ghostbuster3210> it told me " the driver being installed isnt validated for this computer "
#2390 [23:48] * stas1236 [stas1236@notlogged] has quit. (Quit: Web client closed)
#2391 [23:49] <CubeTheThird> Ghostbuster3210, umm and you're sure you installed the 2nd download I gave you this time around?
#2392 [23:49] <Ghostbuster3210> yes
#2393 [23:49] <Ghostbuster3210> can you try the link again?
#2394 [23:49] <CubeTheThird> Ghostbuster3210, http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#2395 [23:49] <Stepp5> thanks, it worked! bye now
#2396 [23:49] * Stepp5 [Stepp5@notlogged] has quit. (Quit: Web client closed)
#2397 [23:49] <CubeTheThird> glad it worked!
#2398 [23:50] <Ghostbuster3210> there is no second download link, it downloads instantly when i open it
#2399 [23:50] <mattym> Ghostbuster3210, He means your sure you ran that file
#2400 [23:50] <CubeTheThird> Ghostbuster3210, ya that's what I mean. Instead of the other driver I originally gave you before that one
#2401 [23:50] <Ghostbuster3210> ...
#2402 [23:50] <Ghostbuster3210> yeah
#2403 [23:50] <Ghostbuster3210> i ran it
#2404 [23:50] <Ghostbuster3210> it says its not validated
#2405 [23:51] <CubeTheThird> Ghostbuster3210, hmm. Are you able to update drivers through the HP assistant thing?
#2406 [23:51] <Ghostbuster3210> how do i do that
#2407 [23:52] * jowners47 [jowners47@notlogged] has joined #minecrafthelp
#2408 [23:52] <CubeTheThird> no idea
#2409 [23:52] <CubeTheThird> I don't know if it's an option. I've never owned an HP computer
#2410 [23:53] <Ghostbuster3210> ...
#2411 [23:53] <jowners47> Can someone help me my potions are messed up. I re installed minecraft and it didn't help. https://gyazo.com/7718d17d342fe0da692b57a522efc5ee
#2412 [23:53] <CubeTheThird> Ghostbuster3210, well we can try manually installing it. Do you know how to access your device manager?
#2413 [23:53] <Ghostbuster3210> yeah
#2414 [23:54] <kinggoesgaming> jowners47: any resource packs?
#2415 [23:54] <CubeTheThird> jowners47, an issue with your texture pack, mods such as optifine, or you're using an older version of the game
#2416 [23:54] <kinggoesgaming> Ha ninja-ed you cub
#2417 [23:55] <CubeTheThird> :3
#2418 [23:55] <Ghostbuster3210> its late... i think i might just update it tomorrow
#2419 [23:55] <Ghostbuster3210> i need sleep... i'm about to pass out here
#2420 [23:56] <CubeTheThird> lol same. Gnight
#2421 [23:57] * ReckingRaptor [ReckingRaptor@notlogged] has joined #minecrafthelp
#2422 [23:58] <ReckingRaptor> I have an Asus ROG DH71 with and I have been getting and error saying I dont have enough memory. When I clicked the "fix problem" it brought me to a page showing me ways to fix it. sadly none of them worked. I tried researching but none of the fixes work. my minecraft only works when it is not using forge. btw I updated all of my drivers
#2423 [23:59] * Ghostbuster3210 [Ghostbuster3210@notlogged] has quit. (Ping timeout: 195 seconds)