#MinecraftHelp > 2016-08-17
#1 [00:00] <pie_flavor> i really want microsoft.sucks but microsoft bought it and redirected it to a bing search for 'Microsoft'
#2 [00:00] <DopeGhoti> I remember when 'billgatesismybitch.com' went to the BeOS web site
#3 [00:00] <Absol> DopeGhoti: Please keep it civil
#4 [00:00] <pie_flavor> also, hats off to whoever bought https://server.properties
#5 [00:00] <DopeGhoti> I'm talking history here, Absol :p
#6 [00:00] <pie_flavor> ??> DopeGhoti bot
#7 [00:00] <Absol> DopeGhoti: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#8 [00:01] <Kirito> BeOS?
#9 [00:01] <DopeGhoti> The predecessor to HaikuOS
#10 [00:01] <pie_flavor> zombo.com
#11 [00:01] <Kirito> Welcome, to ZomboCom
#12 [00:01] <DopeGhoti> ?find Kirito BeOS
#13 [00:01] <Kirito> This, is, ZomboCom
#14 [00:01] * DopeGhoti pokes Vox
#14 [00:01] <Kirito> Pronounced as bee-oh-ess?
#15 [00:02] <pie_flavor> says the guy who thought 'ghoti' was pronounced 'goatee'
#16 [00:02] <DopeGhoti> Bee Oh Ess, yes. As in Be Operating System
#17 [00:03] <Kirito> Says the guy who's not a flavour.
#18 [00:03] <Kirito> Or if you are, you're bland as hell
#19 [00:03] <Kirito> ¯\_(ツ)_/¯
#20 [00:03] <DopeGhoti> Pie is delicious
#21 [00:03] <DopeGhoti> I'm tempted to have a pie delivered to me right now actually
#22 [00:08] <pie_flavor> Kirito: i'm PIE FLAVOR
#23 [00:09] <pie_flavor> https://www.youtube.com/watch?v=hgV8mB-M9po
#24 [00:09] <Kirito> Aaaand cue the awesome guitar riff
#25 [00:09] <pie_flavor> meanwhile, if you search 'pie_flavor' on google
#26 [00:09] <pie_flavor> my spigot page is first
#27 [00:10] <pie_flavor> my sponge page is second
#28 [00:10] <pie_flavor> i've posted three times on spigot, and made ten sponge plugins. go figure.
#29 [00:10] <Kirito> Oh right, Sponge is a thing
#30 [00:10] <Kirito> How far developed is it?
#31 [00:10] <pie_flavor> fairly
#32 [00:10] <mattym> better, its still kinda pointless to have something that requires completely rebuilt plugins
#33 [00:11] <pie_flavor> we've got chest inventories and some world stuff to go
#34 [00:11] <pie_flavor> but the end user side of things is almost completely stable
#35 [00:11] <Kirito> I've been meaning to contribute to it but got lazy. I'll just port my plugins over when the APIs are ready
#36 [00:11] <pie_flavor> oh the api's completely ready
#37 [00:11] <pie_flavor> might not be fully implemented, but it's ready
#38 [00:11] <pie_flavor> although 'porting' usually results in bad code, especially considering how much more powerful the sponge api is
#39 [00:11] <Kirito> Well
#40 [00:12] <Kirito> Not a 1:1 port
#41 [00:12] <DopeGhoti> that sounds dangerously like supporting mods in #minecrafthelp and we don't take kindly to that 'round these parts.
#42 [00:12] <pie_flavor> i find that rewrites are usually in order
#43 [00:12] <DopeGhoti> (:
#44 [00:12] <Kirito> DopeGhoti: M-m-mods?! What are those, cap'n?
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#46 [00:13] <pie_flavor> https://www.youtube.com/watch?v=RdGzicnEG4I DopeGhoti
#47 [00:13] <pie_flavor> Kirito: sponge is just more fun to work with
#48 [00:13] <DopeGhoti> Shakycam footage of a TV? That's the best you could do? :p
#49 [00:13] <pie_flavor> bukkit is to Calendar what sponge is to Temporal.
#50 [00:14] <mattym> Isnt all southpark up on their site?
#51 [00:14] <pie_flavor> bukkit is to null what sponge is to Optional
#52 [00:14] <pie_flavor> (literally)
#53 [00:14] <pie_flavor> command argument autoparsing, annotations for everything, event filters, the Data API, complete mod extensibility, the whole shebang
#54 [00:15] <DopeGhoti> remember when Minecraft was going to get an official mod API "real soon now" back when it was still in freaking Beta?
#55 [00:15] <pie_flavor> hell, i even wrote a little of it
#56 [00:15] <pie_flavor> DopeGhoti: i believe they said something about that every damn release
#57 [00:15] <pie_flavor> and here we are at 1.11
#58 [00:16] <pie_flavor> the reason bukkit's bad is because they never want to break anything, ever. and minecraft internals have change hugely since the days of Bukkit's conception.
#59 [00:17] <pie_flavor> for instance: the Material enum, instead of Sponge's approach of BlockType and ItemType
#60 [00:17] <pie_flavor> or JSON messages, which are used everywhere in the Sponge API but are still impossible to do in Bukkit or Spigot
#61 [00:18] <pie_flavor> ヽ( ͡°╭͜ʖ╮͡° )ノ
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#63 [00:22] * DopeGhoti succumbs to whatever and orders a pie.
#63 [00:25] <The_epic_ender> I would like someone to explain what the report is talking about when it says "AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" Is it something I have to fix within Java or minecraft?
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#89 [01:02] <UNNYUMU> http://paste.ubuntu.com/23063290/
#90 [01:04] <mattym> UNNYUMU, Download and Install the file from this page http://www.geforce.com/drivers/results/105853
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#101 [01:48] <Oxsana> Yo, trying to purchase minecraft and I can't. Can I get help here?
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#103 [01:50] <vontae> So has anyone reset thier password and the game not allow them to sign back in?
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#113 [02:18] <ShapooK> [02:12:48 ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server keep getting that error=/
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#130 [03:33] <Crytex68> i want to play Minecraft but i can play just the demo Mode,but i bought the game?
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#140 [03:51] <Dutchboy> Hello have a problem with my minecraft!!! Everytime that I try to join a server a get on the server but then everything freezes except for myself and short after that i get kicked with the message: Connection lost timed out. I get this on every server on on every version i tried.
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#145 [03:55] <Timevi22> Hey, i can't login into my Minecraft account. (I still can login into Mojang but not into the Launcher )My Brother was using an Account from MCLeaks, he called me that is the reason why i can't login anymore, because we have the same ip and he said if you are using an Acccount from MCLeaks you can't login
#146 [03:56] <Andrio> Is it the official launcher?
#147 [03:57] <Timevi22> Yes sure
#148 [03:57] <Andrio> What happens when you try to log in?
#149 [04:00] <Timevi22> It says http://prntscr.com/c6roin
#150 [04:01] <Andrio> ??> Timevi22 win/hosts
#151 [04:01] <Absol> Timevi22: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#152 [04:01] <Absol> Timevi22: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
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#156 [04:04] <strawplane46768> can someone help me
#157 [04:05] <Dutchboy> Hello have a problem with my minecraft!!! Everytime that I try to join a server a get on the server but then everything freezes except for myself and short after that i get kicked with the message: Connection lost timed out. I get this on every server on on every version i tried.
#158 [04:05] <strawplane46768> http://paste.ubuntu.com/23063854/
#159 [04:06] <strawplane46768> someone check this link
#160 [04:11] <Timevi22> Absol ?
#161 [04:11] <Timevi22> or Andrio?
#162 [04:12] <Timevi22> Anyone here? Absol ? Andrio ?
#163 [04:12] <strawplane46768> every time i try to play minecraft they dont let me play it and told to fix it and i follow the steps and thisis the link what i do next??
#164 [04:12] * Andrio wonders how Timevi22 noticed Absol but missed his actual instructions.
#164 [04:12] <Andrio> strawplane46768, that isn't the complete report
#165 [04:12] <Timevi22> http://paste.ubuntu.com/23063863/ Andrio
#166 [04:12] <Timevi22> there xD
#167 [04:13] <Andrio> Mm
#168 [04:13] <Andrio> Timevi22, delete the bottom two lines there.
#169 [04:13] <Timevi22> and then ?
#170 [04:13] <Andrio> Then you should be able to log in.
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#172 [04:14] <burak1357> unable to start the minecraft runtime environment!!???
#173 [04:17] <strawplane46768> ok
#174 [04:17] <strawplane46768> wait
#175 [04:18] <strawplane46768> http://paste.ubuntu.com/23063876/
#176 [04:18] <strawplane46768> check this
#177 [04:18] <Timevi22> ANDRIO I LOVE YOU THANKS SO MUCH <3
#178 [04:18] <Andrio> burak1357, try reinstalling the launcher
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#180 [04:18] <Timevi22> Have a nice day! Bye <3
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#182 [04:19] <Andrio> strawplane46768, is that a custom-built PC?
#183 [04:20] <strawplane46768> no
#184 [04:20] <Andrio> Does it have a product number?
#185 [04:21] <strawplane46768> http://paste.ubuntu.com/23063881/
#186 [04:21] <strawplane46768> check this
#187 [04:22] <Andrio> The product number isn't in there.
#188 [04:24] <Andrio> See http://support.hp.com/us-en/document/c03754824 and tell me the product number, if your PC is from HP.
#189 [04:24] <Andrio> hm... where did I get HP from?
#190 [04:25] <Andrio> Who is your PC manufacturer?
#191 [04:26] <strawplane46768> ?
#192 [04:26] <Andrio> HP? Dell? Acer? ASUS? Microsoft?
#193 [04:27] <strawplane46768> microsoft
#194 [04:28] <Andrio> Is it a Surface tablet?
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#200 [04:58] <strawplane46768> i dont understand what i do
#201 [05:00] <strawplane46768> I dont understand\
#202 [05:00] <strawplane46768> what i do??
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#207 [05:07] <strawplane46768> i need help
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#209 [05:07] <strawplane46768> can someone help me
#210 [05:08] <strawplane46768> hello
#211 [05:08] <strawplane46768> every time i try to play minecraft they dont let me play it and told to fix it and i follow the steps and thisis the link what i do next??
#212 [05:08] <strawplane46768> http://paste.ubuntu.com/23064091/
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#215 [05:14] <Dutchboy> Hello i need some help, almost very time i try to join a server i log in but then everything freezes except for me and a few seconds/minutes later i get kicked with the message connection lost timed out. I get this on every server and on every version from 1.8 till 1.10 and i dont know how to fix it please help!!!
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#224 [05:35] <wuzg00d> hello can you help please - my minecraft isnt starting -- System Details -- Details: Minecraft Version: 1.8.9 Operating System: Windows 8.1 (amd64) version 6.3 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 66751952 bytes (63 MB) / 161812480 bytes (154 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelD
#225 [05:36] <wuzg00d> help >
#226 [05:36] <wuzg00d> ??
#227 [05:36] <wuzg00d> anyone here ??
#228 [05:37] <wuzg00d> helloooo ???
#229 [05:37] <wuzg00d> anyone here ??
#230 [05:38] <wuzg00d> please tell me somebody is here
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#232 [05:40] <k_> hello?
#233 [05:41] <k_> I cant see blocks in servers
#234 [05:41] <wuzg00d> i think noone is here
#235 [05:41] <wuzg00d> since nobody helps me
#236 [05:41] <wuzg00d> soo
#237 [05:41] <wuzg00d> yea...
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#248 [06:03] <Sp33chly> Can't launch minecraft version 1.10.2, i've updated all my drivers and looked at every tutorial...
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#255 [06:24] <strawplane46768> heloo
#256 [06:24] <strawplane46768> hello
#257 [06:25] <strawplane46768> im trying to play minecraft but they dont let me play every time i try to play they say to me there is a problem and you must to fix it and i follow the steps
#258 [06:26] <strawplane46768> and this is the link
#259 [06:26] <strawplane46768> http://paste.ubuntu.com/23064224/
#260 [06:29] <GreyVulpine> strawplane46768 - Download and install the third link down on: https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88358
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#262 [06:32] <strawplane46768> i download it what i do next
#263 [06:33] <strawplane46768> ok
#264 [06:34] <strawplane46768> how i do install
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#266 [06:34] <strawplane46768> and what i do after installing?
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#269 [06:37] <strawplane46768> can you answer me?
#270 [06:38] <strawplane46768> i did the install what i do next
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#273 [06:39] <Andrio> Restart the PC.
#274 [06:41] <strawplane46768> https://downloadcenter.intel.com/downloads/eula/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F26078%2Feng%2Fwin32_154025.4463.zip
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#276 [06:41] <strawplane46768> i download this
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#278 [06:41] <Chromaryu> Yes, Install it
#279 [06:43] <strawplane46768> and when i download it i press open and the File Explorer
#280 [06:43] <strawplane46768> where i press??
#281 [06:43] <strawplane46768> setup?
#282 [06:44] <strawplane46768> when i download it i press open and the File Explorer open**
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#284 [06:45] <strawplane46768> how i do install
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#289 [06:46] <Chromaryu> unzip it and setup
#290 [06:46] <strawplane46768> i did the setup
#291 [06:46] <strawplane46768> what i do next
#292 [06:47] <Chromaryu> Restart the PC
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#294 [06:47] <strawplane46768> ok
#295 [06:47] <strawplane46768> after that will the mincraft work?
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#297 [06:49] <Chromaryu> I think
#298 [06:50] * strawplane46768 [strawplane46768@notlogged] has joined #minecrafthelp
#299 [06:51] <strawplane46768> it didnt work
#300 [06:51] <Chromaryu> Then you've install it wrong.
#301 [06:51] <Chromaryu> Try again.
#302 [06:51] <strawplane46768> what is the link
#303 [06:51] <strawplane46768> i will try again
#304 [06:52] <Chromaryu> You have downloaded it. check download folder
#305 [06:54] <strawplane46768> when i press setup they show me Extracting
#306 [06:54] <Chromaryu> Extract it
#307 [06:55] <strawplane46768> i did it
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#309 [06:55] <strawplane46768> what i do next
#310 [06:55] * Alex_ [Alex_@notlogged] has quit. (Client Quit)
#311 [06:56] <Chromaryu> then install it. double click setup
#312 [06:56] <Chromaryu> then you'd like to follow Install wizard
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#314 [06:58] <strawplane46768> i click it but the computer dont accept
#315 [06:59] <Chromaryu> double clink.
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#317 [07:02] <strawplane46768> i did that but the computer told me:Avoid running the application is not recognized. To activate this application may be compromised computer
#318 [07:03] <strawplane46768> ?
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#321 [07:04] <strawplane46768> i press setup (2) and they show me opnen and save
#322 [07:04] <strawplane46768> i press save
#323 [07:05] * ironnoyes|Away is now known as ironnoyes
#324 [07:06] <strawplane46768> help
#325 [07:08] * strawplane46768 [strawplane46768@notlogged] has joined #minecrafthelp
#326 [07:09] <strawplane46768> it didnt work beacuse the computer dont accept the setup
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#328 [07:11] <strawplane46768> cansomeone help
#329 [07:13] * todinho [todinho@notlogged] has quit. (Ping timeout: 195 seconds)
#330 [07:14] <strawplane46768> hello
#331 [07:15] * SiebeDWeexdaxf [SiebeDWeexdaxf@notlogged] has joined #minecrafthelp
#332 [07:15] <strawplane46768> i do all the steps and id didnt work and i download what you told me and install it and i press double click in set up and it did not work
#333 [07:17] <strawplane46768> why there is no one help me
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#336 [07:19] * SiebeDWeexdaxf [SiebeDWeexdaxf@notlogged] has quit. (Ping timeout: 195 seconds)
#337 [07:19] <strawplane46768> this is my crash report
#338 [07:19] <strawplane46768> http://paste.ubuntu.com/23064334/
#339 [07:22] <strawplane46768> why there is no one help me
#340 [07:22] <strawplane46768> klhjl
#341 [07:25] * doom201 [doom201@notlogged] has joined #minecrafthelp
#342 [07:25] <doom201> yes
#343 [07:26] <doom201> nem indul el a legendarimcm
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#345 [07:27] <strawplane46768> whatw
#346 [07:27] <strawplane46768> what
#347 [07:37] * skydud12 [skydud12@notlogged] has joined #minecrafthelp
#348 [07:38] <skydud12> hjvh
#349 [07:38] <skydud12> hello
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#361 [07:52] <asd123> i have a problem every time i try to play multiplayer the game kick out znd wrote this:Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#362 [07:53] <asd123> kick me out and***
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#364 [07:56] <Chef> hello?
#365 [07:57] <Chef> i accidently moved my .minecraft folder to my desktop and now my screenshots aren't in the folder and i don't know where they are located?
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#384 [08:34] <kramsii> hello my minecraft account has been stolen can someone help me?
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#391 [08:47] <FI3RY_RAIDR3S> I forgot my security questions, had my account deleted, and my vista account was deleted, what do I do?
#392 [08:47] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#393 [08:48] <Andrio> ??> FI3RY_RAIDR3S account/send-email
#394 [08:48] <Absol> FI3RY_RAIDR3S: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#395 [08:48] <Absol> FI3RY_RAIDR3S: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#398 [08:52] <Shape_Shifter> having trouble with screen crashes. running ver 1.8 on windows 7 keeps telling me drivers are out of date but all are up to date
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#409 [09:08] <CubeTheThird> Shape_Shifter, do you have a dxdiag report?
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#412 [09:09] <Shape_Shifter> yes i have a dxdiag report what do i do with it?
#413 [09:10] <CubeTheThird> Shape_Shifter, paste it onto http://paste.ubuntu.com and give the URL here.
#414 [09:10] <Shape_Shifter> http://paste.ubuntu.com/23064508/
#415 [09:10] <CubeTheThird> Shape_Shifter, ok one moment
#416 [09:11] <CubeTheThird> Shape_Shifter, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#417 [09:13] <Shape_Shifter> in the process
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#422 [09:20] * Fafah_Br [Fafah_Br@notlogged] has joined #minecrafthelp
#423 [09:21] <AOEda009> I NEED HELP
#424 [09:21] <CubeTheThird> ??> AOEda009 ask
#425 [09:21] <Absol> AOEda009: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#426 [09:21] <Absol> AOEda009: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#427 [09:21] <Fafah_Br> anyone can fix the error java.lang.NullPointerException : group?
#428 [09:22] <CubeTheThird> Fafah_Br, what anti-virus and firewall software do you have?
#429 [09:22] <Fafah_Br> I'm no antivirus and firewall is off
#430 [09:22] <AOEda009> my premium account was stolen, what can I do
#431 [09:22] * gogo [gogo@notlogged] has joined #minecrafthelp
#432 [09:22] <CubeTheThird> Fafah_Br, which firewall?
#433 [09:23] <CubeTheThird> AOEda009, how do you know it was stolen?
#434 [09:23] <Fafah_Br> the propio the Windows
#435 [09:23] <CubeTheThird> Fafah_Br, in that case let's do a malware scan
#436 [09:23] <CubeTheThird> ??> Fafah_Br av/adwcleaner
#437 [09:23] <Absol> Fafah_Br: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#438 [09:23] <Absol> Fafah_Br: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#439 [09:24] <AOEda009> does not accept my password
#440 [09:24] * Spider-Man [Spider-Man@notlogged] has joined #minecrafthelp
#441 [09:24] <Fafah_Br> I did once more and wiped guess its error java because I desisntalei to see if it worked and do not want to install again
#442 [09:25] <CubeTheThird> AOEda009, have you tried resetting your password?
#443 [09:25] <AOEda009> No, I don't think that has anything to do with him
#444 [09:25] <AOEda009> No, I don't think that has anything to do with him
#445 [09:25] * Spider-Man [Spider-Man@notlogged] has left #minecrafthelp
#446 [09:25] <AOEda009> hey, are you there
#447 [09:25] <CubeTheThird> ??> AOEda009 account/reset-password
#448 [09:25] <Absol> AOEda009: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#449 [09:25] <Absol> AOEda009: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#450 [09:26] <Fafah_Br> java does not want to install again I open and will not
#451 [09:26] <CubeTheThird> Fafah_Br, again, do the malware scan using the tool Absol gave you. The issue is not java's
#452 [09:26] <Fafah_Br> ok
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#454 [09:27] <Fafah_Br> I'll check
#455 [09:29] <AOEda009> but the mail doesn't come I'm doing
#456 [09:29] <CubeTheThird> AOEda009, then you will have to contact Mojang
#457 [09:29] <CubeTheThird> ??> AOEda009 mojang/email
#458 [09:29] <Absol> AOEda009: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#459 [09:29] <Absol> AOEda009: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#461 [09:31] <AOEda009> okey, thank you
#462 [09:31] <AOEda009> :=
#463 [09:32] <AOEda009> :)
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#466 [09:35] <Fafah_Br> cubethebird checked and cleaned malware now install java?
#467 [09:35] <CubeTheThird> Fafah_Br, no.. just try playing again
#468 [09:36] <Fafah_Br> will run the java this uninstalled ?
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#474 [09:38] <CubeTheThird> Fafah_Br, the game bundles its own java with it
#475 [09:39] <Fafah_Br> ok
#476 [09:39] <Fafah_Br> same mistake
#477 [09:40] <CubeTheThird> ??> Fafah_Br tools/hjt
#478 [09:40] <Absol> Fafah_Br: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#479 [09:40] <Absol> Fafah_Br: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#480 [09:40] <Fafah_Br> ok
#481 [09:41] <Fafah_Br> I will install
#482 [09:41] <Fafah_Br> what do I do now?
#483 [09:41] <CubeTheThird> Fafah_Br, follow all the instructions Absol gave you
#484 [09:41] <Fafah_Br> ok
#485 [09:42] <lovejellyfish> I can't get the program to start,it keeps saying that I need to fix the grahics. Paste.ubuntu.com
#486 [09:43] * gabxlb [gabxlb@notlogged] has joined #minecrafthelp
#487 [09:43] <CubeTheThird> lovejellyfish, please give the URL to your dxdiag report here
#488 [09:43] * roeland12 [roeland12@notlogged] has joined #minecrafthelp
#489 [09:44] <gabxlb> when i try to play minecraft it says pixel format not accelerated.
#490 [09:44] <CubeTheThird> gabxlb, do you have a dxdiag report?
#491 [09:44] <gabxlb> yes here http://paste.ubuntu.com/23064684/
#492 [09:45] <lovejellyfish> I can't get the program to start, it keeps saying I need to fix the graphics when I try to play minecraft. Paste.Ubuntu.som
#493 [09:45] <CubeTheThird> lovejellyfish, again, give the URL to your dxdiag report here
#494 [09:45] <CubeTheThird> gabxlb, one moment
#495 [09:45] <lovejellyfish> One moment
#496 [09:45] * Red_M [Red_M@notlogged] has joined #minecrafthelp
#497 [09:45] <Fafah_Br> cubethethird ready copied and placed in the online log http://paste.ubuntu.com/23064686/
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#499 [09:46] <CubeTheThird> gabxlb, download and install the 3rd download: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#500 [09:46] <Fafah_Br> http://paste.ubuntu.com/23064686/
#501 [09:46] <CubeTheThird> Fafah_Br, one moment
#502 [09:47] <Fafah_Br> Ok
#503 [09:47] <CubeTheThird> Fafah_Br, according to this you have some broken avast files installed. Remove them with this tool: https://www.avast.com/uninstall-utility
#504 [09:47] <Fafah_Br> ok
#505 [09:48] <Fafah_Br> I will do the steps and already call you
#506 [09:49] <lovejellyfish> Is this what you need
#507 [09:49] <lovejellyfish> Paste.Ubuntu.com/2306439
#508 [09:50] <CubeTheThird> lovejellyfish, I think you missed a few digits from the number
#509 [09:50] <lovejellyfish> Ok One moment
#510 [09:50] <lovejellyfish> You where right
#511 [09:51] <lovejellyfish> 23064639
#512 [09:51] <lovejellyfish> Is that corrct
#513 [09:51] <lovejellyfish> *correct
#514 [09:51] <CubeTheThird> lovejellyfish, yes that works. One sec
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#517 [09:53] <CubeTheThird> lovejellyfish, try download and install https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-?product=92134
#518 [09:53] <gabxlb> ok i downloaded it and when i pressed on it, it disappeared
#519 [09:54] <CubeTheThird> gabxlb, what do you mean?
#520 [09:54] <Synthisis> Help i am unable to redeem a pre-paid code for the windows 10 beta edition. once i reach the Microsoft website it says" Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."
#521 [09:55] <CubeTheThird> Synthisis, you'll have to contact Microsoft support about it
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#524 [09:55] <Synthisis> ok... thx
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#527 [09:56] <gabxlb> hello! when i try to play minecraft, it says there was an error trying to render aspects of the game. And it says its recommended to update my graphics drivers
#528 [09:57] <CubeTheThird> gabxlb, did you install the driver I gave you...?
#529 [09:57] <OnMyWayToDeath> I have tried to download mine craft 6 different times and it d osnt work for me when I go to log in it says I'm not online but one of the alternative downloads won't let me play on multiplayer
#530 [09:57] <gabxlb> just wait
#531 [09:58] <CubeTheThird> OnMyWayToDeath, what anti-virus and firewall software do you have?
#532 [09:58] <OnMyWayToDeath> I dont use one because I just factory reset my comp
#533 [09:58] * Synthisis [Synthisis@notlogged] has quit. (Ping timeout: 195 seconds)
#534 [09:59] <CubeTheThird> ??> OnMyWayToDeath tools/hjt
#535 [09:59] <Absol> OnMyWayToDeath: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#536 [09:59] <Absol> OnMyWayToDeath: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#537 [09:59] <gabxlb> i did But nothing happened when i pressed on it
#538 [10:00] <CubeTheThird> gabxlb, so you downloaded the .exe driver, double-clicked on the file, and nothing happened?
#539 [10:00] <gabxlb> yes
#540 [10:00] <CubeTheThird> gabxlb, can you re-download it then? Perhaps using a different web browser?
#541 [10:00] <gabxlb> ok
#542 [10:01] * Mr_Bizinga [Mr_Bizinga@notlogged] has joined #minecrafthelp
#543 [10:03] <OnMyWayToDeath> it says it was denied written access to host files
#544 [10:04] <Mr_Bizinga> I want to change my skin. Since minecraft changed to minecraft.net i need to fill in my security questions. I never set my security questions. I lost the password for the email i have attached to my mojang account. google's password retrieval service doesn't help me.
#545 [10:04] <CubeTheThird> OnMyWayToDeath, that's normal
#546 [10:04] <OnMyWayToDeath> so click ok
#547 [10:04] <CubeTheThird> Mr_Bizinga, you'll have to contact Mojang about it then
#548 [10:04] <CubeTheThird> ??> Mr_Bizinga mojang/email
#549 [10:04] <Absol> Mr_Bizinga: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#550 [10:04] <Absol> Mr_Bizinga: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#551 [10:04] <CubeTheThird> OnMyWayToDeath, yes
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#553 [10:06] * gabxlb [gabxlb@notlogged] has quit. (Ping timeout: 195 seconds)
#554 [10:06] <Mr_Bizinga> i dont have my transaction ID
#555 [10:06] <CubeTheThird> Mr_Bizinga, what method of payment did you use?
#556 [10:07] * OnMyWayToDeath_ [OnMyWayToDeath_@notlogged] has joined #minecrafthelp
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#558 [10:07] <OnMyWayToDeath_> http://paste.ubuntu.com/23064751/
#559 [10:07] <OnMyWayToDeath_> is that all
#560 [10:07] <Mr_Bizinga> my sister bought me a card thing a LONG time ago. we say it worked then sheared it
#561 [10:07] <Mr_Bizinga> *saw
#562 [10:07] <CubeTheThird> OnMyWayToDeath_, one moment
#563 [10:08] <CubeTheThird> Mr_Bizinga, that's too bad. The card number is your proof of purchase
#564 [10:08] <Mr_Bizinga> im a sad panda
#565 [10:09] <Mr_Bizinga> is there anything i can do then?
#566 [10:09] * OnMyWayToDeath [OnMyWayToDeath@notlogged] has quit. (Ping timeout: 195 seconds)
#567 [10:09] <CubeTheThird> Mr_Bizinga, you're welcome to contact Mojang without it, but without proof of purchase, it's not likely they'll be able to do anything
#568 [10:10] <OnMyWayToDeath_> do I need to do anything else or just wait a moment
#569 [10:10] <Mr_Bizinga> just leave it blank or say not available or something?
#570 [10:10] <CubeTheThird> OnMyWayToDeath_, hold on
#571 [10:10] <CubeTheThird> Mr_Bizinga, sure
#572 [10:10] <Mr_Bizinga> ok
#573 [10:10] <Mr_Bizinga> thank you
#574 [10:10] * KAILANE333 [KAILANE333@notlogged] has quit. (Ping timeout: 195 seconds)
#575 [10:11] <CubeTheThird> OnMyWayToDeath_, according to your report, you have McAfee installed
#576 [10:11] <OnMyWayToDeath_> yea it comes with the computer but I didn't accept the sign in
#577 [10:12] <OnMyWayToDeath_> should i uninstall
#578 [10:12] <CubeTheThird> OnMyWayToDeath_, yes I would highly recommend you remove it. It's very likely blocking the game, plus mcafee sucks overall
#579 [10:13] <Chromaryu> ^
#580 [10:14] <Mr_Bizinga> is there a way i can tell if the message went through? It just scrolled the page up and didnt say anything. Sorry im paranoid now
#581 [10:14] <OnMyWayToDeath_> all just give me a moment its very slow
#582 [10:14] <CubeTheThird> Mr_Bizinga, I would assume the page changes when you submit it
#583 [10:15] <Mr_Bizinga> hmmmmm.
#584 [10:15] * mahdi [mahdi@notlogged] has joined #minecrafthelp
#585 [10:16] <Mr_Bizinga> it doesnt say "hey idiot you need a ID" or something so i dont know.
#586 [10:16] <CubeTheThird> the ID isn't required to submit it
#587 [10:16] <Mr_Bizinga> ok
#588 [10:16] <Mr_Bizinga> ill just wait on it then
#589 [10:17] <OnMyWayToDeath_> is there anything else after I restart my pc
#590 [10:17] <CubeTheThird> OnMyWayToDeath_, after that try playing again
#591 [10:17] <OnMyWayToDeath_> alright
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#595 [10:20] <OnMyWayToDeath_> thank you so much I've went through 4 days of not being able to figure out what was wrong I appreciate your help
#596 [10:21] <CubeTheThird> no problem :3
#597 [10:23] <lovejellyfish> Its now not luanching
#598 [10:23] * bildramer [bildramer@notlogged] has joined #minecrafthelp
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#600 [10:23] <lovejellyfish> Help
#601 [10:24] <CubeTheThird> lovejellyfish, yes...?
#602 [10:24] <lovejellyfish> It's now not luanching
#603 [10:24] <CubeTheThird> lovejellyfish, what happens?
#604 [10:25] <lovejellyfish> After I hit play it just says luanching and it's not saying anything else
#605 [10:25] <CubeTheThird> ??> lovejellyfish launcher/log
#606 [10:25] <Absol> lovejellyfish: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#607 [10:25] <Absol> lovejellyfish: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#608 [10:26] <lovejellyfish> So?????
#609 [10:26] <CubeTheThird> lovejellyfish, do what Absol said..?
#610 [10:26] <lovejellyfish> Ok.
#611 [10:26] * vanoss [vanoss@notlogged] has joined #minecrafthelp
#612 [10:27] <vanoss> my minecraft wont load
#613 [10:27] <CubeTheThird> vanoss, what happens?
#614 [10:28] <vanoss> it says I need to update my graphics drivers
#615 [10:28] <CubeTheThird> vanoss, do you have a dxdiag report?
#616 [10:28] * lovejellyfish [lovejellyfish@notlogged] has quit. (Quit: Web client closed)
#617 [10:28] <vanoss> how do i do that?
#618 [10:28] <CubeTheThird> ??> vanoss win/dxdiag
#619 [10:28] <Absol> vanoss: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#620 [10:30] * Fafah_Br [Fafah_Br@notlogged] has joined #minecrafthelp
#621 [10:30] <Fafah_Br> clubethethird THANK YOU!!!
#622 [10:30] <CubeTheThird> Fafah_Br, no problem :3
#623 [10:30] <vanoss> idk what to do
#624 [10:30] <Fafah_Br> again working thank you is fucking
#625 [10:30] <Absol> Fafah_Br: Please keep it civil
#626 [10:30] <Fafah_Br> S2
#627 [10:30] <CubeTheThird> vanoss, do what Absol told you
#628 [10:31] <Fafah_Br> ok
#629 [10:31] <Fafah_Br> kkk
#630 [10:31] <Fafah_Br> Thank you
#631 [10:31] <Fafah_Br> Bye
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#633 [10:32] <vanoss> ok i saved a file named dxdiag
#634 [10:32] <vanoss> what now
#635 [10:33] <CubeTheThird> vanoss, follow ALL the instructions that you're given
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#638 [10:40] * DxDiag [DxDiag@notlogged] has joined #minecrafthelp
#639 [10:41] * DxDiag [DxDiag@notlogged] has quit. (Client Quit)
#640 [10:42] * rzag [rzag@notlogged] has joined #minecrafthelp
#641 [10:43] <rzag> jjjjjjjjjjjj
#642 [10:43] <rzag> j
#643 [10:43] <rzag> j
#644 [10:43] <rzag> j
#645 [10:43] * Absol kicked rzag from #minecrafthelp (Reason: zag :Stop spamming)
#646 [10:44] * lovejellyfish [lovejellyfish@notlogged] has joined #minecrafthelp
#647 [10:46] <lovejellyfish> Game will not luanch
#648 [10:46] * DarkChroma [DarkChroma@notlogged] has quit. (Remote host closed the connection)
#649 [10:47] <lovejellyfish> Game will not luanch paste.ubuntu.com/23064832
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#651 [10:49] * kaya [kaya@notlogged] has joined #minecrafthelp
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#655 [10:51] <CubeTheThird> lovejellyfish, did you install the driver I sent you earlier?
#656 [10:52] <lovejellyfish> yes
#657 [10:52] <CubeTheThird> lovejellyfish, and it still tells you out of date drivers?
#658 [10:54] <lovejellyfish> I don't understand I installed them both,And it said it was installed. What should I do?
#659 [10:54] <CubeTheThird> lovejellyfish, we can try getting a driver from HP. I'll need your computer's model number
#660 [10:54] <CubeTheThird> ??> lovejellyfish oem/hp/product-number
#661 [10:54] <Absol> lovejellyfish: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#662 [10:54] <Absol> lovejellyfish: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#667 [10:59] <lovejellyfish> product name is HP stream notebook. Product number is T6C50UA#ABA
#668 [11:00] <lovejellyfish> seriel number is 5CD546445R
#669 [11:01] <CubeTheThird> lovejellyfish, ok one sec
#670 [11:01] * Kaspersky [Kaspersky@notlogged] has joined #minecrafthelp
#671 [11:01] <Kaspersky> OK
#672 [11:01] <Kaspersky> Minecraft client is strangly fine by this
#673 [11:01] <lovejellyfish> ok
#674 [11:01] * muksuman [muksuman@notlogged] has joined #minecrafthelp
#675 [11:01] <Kaspersky> But it kept messing up my other games file
#676 [11:01] <Kaspersky> I need recommendations for better Antivirus Software
#677 [11:01] <CubeTheThird> lovejellyfish, ok try this one: http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74348.exe
#678 [11:02] <CubeTheThird> Kaspersky, what do you mean by minecraft messing up your game files?
#679 [11:02] <lovejellyfish> I will Txs
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#681 [11:03] <Kaspersky> Minecraft is fine. But it kept labelling other games such as Factorio and Garry's Mod as Trojan and deleted before I can do anything
#682 [11:03] <Kaspersky> I'm worried same thing will happens to Minecraft
#683 [11:04] <CubeTheThird> Kaspersky, I'm assuming your anti-virus is "Kaspersky" and you're looking for something else?
#684 [11:04] <Kaspersky> yes
#685 [11:04] <CubeTheThird> Kaspersky, well we generally recommend Avast! free here
#686 [11:05] <Kaspersky> Is Avast that good?
#687 [11:05] <CubeTheThird> I can't really comment as I don't use it
#688 [11:05] * caiogabriel [caiogabriel@notlogged] has joined #minecrafthelp
#689 [11:05] <Kaspersky> What does you use?
#690 [11:05] <CubeTheThird> Linux ;)
#691 [11:05] <Chromaryu> ^
#692 [11:05] <Chromaryu> :D
#693 [11:05] <Kaspersky> What kind of antivirus -.-
#694 [11:06] <Kaspersky> Linux can get viruses too
#695 [11:06] <Chromaryu> Linux itself is AV...
#696 [11:06] * Matthew [Matthew@notlogged] has joined #minecrafthelp
#697 [11:06] <CubeTheThird> there are almost no viruses you can actually get for Linux
#698 [11:06] <CubeTheThird> you can actually find a list of existing malware for it. You can count them
#699 [11:06] * caiogabriel [caiogabriel@notlogged] has quit. (Client Quit)
#700 [11:06] <CubeTheThird> so I have no anti-virus on Linux
#701 [11:06] <Chromaryu> well, user can execute almost nothing about editing inside /etc/ ... without sudo
#702 [11:06] <Matthew> My mineecraft multiplayer is not letting me lo in to Minez
#703 [11:07] <CubeTheThird> Matthew, what happens when you try?
#704 [11:07] <Kaspersky> First, what is Minez's connect?
#705 [11:07] <Matthew> it says Error BungeeChord1.8
#706 [11:07] <Kaspersky> They doesn't help with BungeeChord1.8 here
#707 [11:07] <CubeTheThird> Matthew, what's the server's address?
#708 [11:07] <Matthew> it wont let me log into any minecraft multiplayer server
#709 [11:08] <CubeTheThird> Matthew, what happens when you try connecting to this server: mctest.ae97.net
#710 [11:09] <Matthew> it lets me log in
#711 [11:09] <CubeTheThird> Matthew, so then it's not every server
#712 [11:10] <Matthew> i guess so but for some reason my FPS is really low
#713 [11:10] <CubeTheThird> Matthew, on that test server?
#714 [11:10] <Matthew> but i have a gamming laptop so that shouldent happen
#715 [11:10] * ironswordkiller [ironswordkiller@notlogged] has joined #minecrafthelp
#716 [11:11] <Matthew> on that server and on the home page
#717 [11:12] <CubeTheThird> Matthew, in-game, hold f3+c until it crashes
#718 [11:12] <ironswordkiller> Minecraft keeps crashing. Please help. What is the link to copy and paste error messages please
#719 [11:12] <CubeTheThird> ironswordkiller, http://paste.ubuntu.com
#720 [11:12] <ironswordkiller> Thank you I will copy in error message
#721 [11:13] <Matthew> ok
#722 [11:14] <ironswordkiller> cubethethird, thank you for your help last time. Here is my new error message http://paste.ubuntu.com/23065057/
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#724 [11:15] <CubeTheThird> Matthew, after that, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#725 [11:15] <CubeTheThird> ironswordkiller, can you also send me your launcher log?
#726 [11:16] * filipe [filipe@notlogged] has quit. (Client Quit)
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#728 [11:17] <ironswordkiller> Here is the launcher log http://paste.ubuntu.com/23065063/
#729 [11:17] * Matthew [Matthew@notlogged] has quit. (Ping timeout: 195 seconds)
#730 [11:17] <Matthew_> i held f3+c until it crashed what do i do
#731 [11:18] <CubeTheThird> Matthew_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#732 [11:18] <CubeTheThird> ??> ironswordkiller win/dxdiag
#733 [11:18] <Absol> ironswordkiller: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#734 [11:18] <ironswordkiller> thank you, i will try
#735 [11:18] <Matthew_> http://paste.ubuntu.com/23065068/
#736 [11:19] <CubeTheThird> Matthew_, you said you have a gaming laptop right? Do you have a discrete graphics card?
#737 [11:20] <Matthew_> i dont know
#738 [11:20] <Matthew_> ive never had problems with multiplayer
#739 [11:20] <Matthew_> its always had 200fps
#740 [11:21] <CubeTheThird> ??> Matthew_ win/dxdiag
#741 [11:21] <Absol> Matthew_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#742 [11:21] * MitchyyBoy15 [MitchyyBoy15@notlogged] has joined #minecrafthelp
#743 [11:21] <Matthew_> will that fix the BungeeChord 1.8 error?
#744 [11:22] <MitchyyBoy15> i need help my minecraft crashes when ever i load it can you help me?
#745 [11:22] <ironswordkiller> CubeTheThird, Here is the DxDiag report link http://paste.ubuntu.com/23065075/
#746 [11:22] <CubeTheThird> Matthew_, I have no idea what that bungeechord thing is, unless you're using the wrong game version to connect to that server. I'm trying to fix your FPS issues
#747 [11:22] <CubeTheThird> MitchyyBoy15, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#748 [11:23] <MitchyyBoy15> ok
#749 [11:23] <CubeTheThird> ironswordkiller, one moment
#750 [11:23] <ironswordkiller> ty
#751 [11:23] <MitchyyBoy15> here it is http://paste.ubuntu.com/23065082/
#752 [11:23] <CubeTheThird> ironswordkiller, try download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81509
#753 [11:23] <Matthew_> where do i get the right game version just incase i do have the wrong one
#754 [11:24] <CubeTheThird> Matthew_, what's the server's address?
#755 [11:25] * lovejellyfish [lovejellyfish@notlogged] has quit. (Ping timeout: 195 seconds)
#756 [11:25] <ironswordkiller> thank you again, I will try
#757 [11:26] * Melioooo [Melioooo@notlogged] has joined #minecrafthelp
#758 [11:26] <MitchyyBoy15> here it is http://paste.ubuntu.com/23065082/
#759 [11:26] <CubeTheThird> MitchyyBoy15, do you have a dxdiag report?
#760 [11:26] <Matthew_> play.shotbow.net
#761 [11:27] <CubeTheThird> .m play.shotbow.net
#762 [11:27] <MitchyyBoy15> should i get one
#763 [11:27] <CubeTheThird> .mcping play.shotbow.net
#764 [11:27] <CubeTheThird> ??> MitchyyBoy15 win/dxdiag
#765 [11:27] <Absol> MitchyyBoy15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#766 [11:27] <ExtremeBot> CubeTheThird: 45.35.68.122:25565 is up! There are currently 1009 out of 10000 players, running BungeeCord 1.8 (47); with a latency of 1.436s and an MOTD of "07SHOTBOW 08Connect to beta.shotbow.net and help us test 1.9!".
#767 [11:27] <CubeTheThird> Matthew_, ya as far as I can see it's using 1.8
#768 [11:28] <Matthew_> so why cant i conect to it
#769 [11:28] <CubeTheThird> Matthew_, because you're using 1.10?
#770 [11:28] <MitchyyBoy15> heres the dxdiag: http://paste.ubuntu.com/23065090/
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#772 [11:28] <CubeTheThird> MitchyyBoy15, one moment
#773 [11:28] <MitchyyBoy15> ok
#774 [11:29] <Matthew_> http://paste.ubuntu.com/23065093/ i followed the instructions on the link you sent me
#775 [11:29] <CubeTheThird> MitchyyBoy15, try download and install the 4th download: https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355
#776 [11:29] <Matthew_> so how do i switch back
#777 [11:30] <Matthew_> to 1,8
#778 [11:30] <CubeTheThird> Matthew_, you didn't paste the full report onto the website
#779 [11:30] <MitchyyBoy15> ok
#780 [11:30] <CubeTheThird> ??> Matthew_ launcher/change-version
#781 [11:30] <Absol> Matthew_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#782 [11:30] <cronan> Hey, I get the message in dutch, but think the translation is English is : 'scanning games on the local network' , when I want to play with my friens , the middle button of the starting screen , any advise ?
#783 [11:31] <CubeTheThird> cronan, are your friends on the same network as you?
#784 [11:31] <Matthew_> sorry here http://paste.ubuntu.com/23065100/
#785 [11:32] * ironswordkiller [ironswordkiller@notlogged] has quit. (Ping timeout: 195 seconds)
#786 [11:32] <cronan> yes, but I cannot acces the network anymore , all I get is the text : 'scanning games on the local network' , my friends can play and connect with eachother
#787 [11:32] * Ducklai [Ducklai@notlogged] has joined #minecrafthelp
#788 [11:32] <CubeTheThird> cronan, what anti-virus and firewall software do you have?
#789 [11:33] <Matthew_> thanks guys
#790 [11:33] <cronan> well I'm helping my nephew out, but think he had macafee , basic
#791 [11:34] <CubeTheThird> ??> cronan av/mcafee
#792 [11:34] <Absol> cronan: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#793 [11:34] <Absol> cronan: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#794 [11:34] * pevtax [pevtax@notlogged] has joined #minecrafthelp
#795 [11:35] <cronan> thing is it worked fine, but then I installed it on a different laptop on a different home , so my nephew could play it at it's dad , and since then it doenst work anymore , can there be a conflict if you have logged in from 2 different places ?
#796 [11:36] <Ducklai> Hi, I've been having trouble with minecraft for around a day now with the error: "SunCertPathBuilderException: Unable to find valid certification path to requested target" When I try to log into my account. I have tried changing my name, changing my password, etc.
#797 [11:36] * kuab [kuab@notlogged] has joined #minecrafthelp
#798 [11:36] <CubeTheThird> ??> Ducklai info/mcleaks
#799 [11:36] <Absol> Ducklai: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#800 [11:36] <Absol> Ducklai: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#801 [11:37] <CubeTheThird> cronan, wait... so he's not on the same network as his friends now?
#802 [11:37] * kuab [kuab@notlogged] has quit. (Client Quit)
#803 [11:37] <Ducklai> I have already done that with no luck.
#804 [11:37] <cronan> no , he cant acces any server , all he get is the text : 'scanning games on the local network' , but he keeps being stuck at that message
#805 [11:38] <CubeTheThird> Ducklai, you removed mojang things from your hosts file
#806 [11:38] <Ducklai> As in
#807 [11:38] <CubeTheThird> cronan, that's because the servers aren't added to the list. You have to add them
#808 [11:39] <CubeTheThird> Ducklai, I take it you didn't do that..?
#809 [11:39] <Ducklai> ^
#810 [11:39] <CubeTheThird> ??> Ducklai win/hosts/edit
#811 [11:39] <Absol> Ducklai: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#812 [11:39] <cronan> yes but they have disappeared since a day , there was no problem prior 2 days
#813 [11:39] <Absol> Ducklai: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#814 [11:41] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#815 [11:41] <Ducklai> And then remove the text?
#816 [11:41] <CubeTheThird> Ducklai, remove every line with mojang in it
#817 [11:41] * ironswordkiller [ironswordkiller@notlogged] has joined #minecrafthelp
#818 [11:41] <Ducklai> Thank you
#819 [11:43] <ironswordkiller> CubeTheThird, the link did not work, still crashing.
#820 [11:44] <CubeTheThird> ironswordkiller, new crash report please?
#821 [11:44] * sprjus4 [sprjus4@notlogged] has joined #minecrafthelp
#822 [11:45] <MitchyyBoy15> CubeTheThird the link that i downloaded says the file is corrupted i downloaded it twice and the same thing happened
#823 [11:45] <sprjus4> Can anybody help me out with an issue I'm having?
#824 [11:46] <CubeTheThird> MitchyyBoy15, try downloading it with a different browser
#825 [11:46] <CubeTheThird> sprjus4, what issue?
#826 [11:47] <ironswordkiller> Here is the new crash report http://paste.ubuntu.com/23065138/
#827 [11:47] <CubeTheThird> ironswordkiller, hmm let's try doing a clean install of the game
#828 [11:47] <CubeTheThird> ??> ironswordkiller win/reinst
#829 [11:47] <Absol> ironswordkiller: You may need to reinstall the locally installed files that Minecraft puts into place.
#830 [11:47] <Absol> ironswordkiller: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#831 [11:47] <sprjus4> Basically, when I go to start my Minecraft game, I get a crash with "Pixel Format Not Accelerated". I've looked at the steps on the Support page, and they say to copy & paste your DxDiag into paste.ubuntu.com, which I've done. Here's the code: http://paste.ubuntu.com/23065133/ Would you be able to help me out?
#832 [11:48] <CubeTheThird> sprjus4, one moment
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#834 [11:49] <CubeTheThird> sprjus4, sorry but your graphics card isn't supported on windows 10
#835 [11:49] <ironswordkiller> wow, ok ty, I will try and let you know what happens
#836 [11:50] <sprjus4> Alright, so what should I do?
#837 [11:50] * todinho [todinho@notlogged] has joined #minecrafthelp
#838 [11:50] <CubeTheThird> sprjus4, is your computer a laptop or desktop?
#839 [11:50] <sprjus4> Desktop.
#840 [11:50] * tim_ [tim_@notlogged] has joined #minecrafthelp
#841 [11:50] <tim_> How do u make survival backups
#842 [11:50] <sprjus4> I was able to play a few days again on this same computer, Windows 10, with no problems.
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#844 [11:51] <CubeTheThird> tim_, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#845 [11:51] <sprjus4> But then I joined last night and earlier today and it gave me an error.
#846 [11:51] <tim_> Also how do u make servers
#847 [11:51] * norman [norman@notlogged] has joined #minecrafthelp
#848 [11:51] <CubeTheThird> sprjus4, well here's the thing. If your drivers from an older version of windows got carried over, they work on windows 10 for certain things. If they get invalidated, through (for example) a windows update, then they don't work anymore
#849 [11:52] <norman> i need help getting my minecraft account back
#850 [11:52] <norman> someone hacked it
#851 [11:52] <CubeTheThird> sprjus4, these are your options: downgrade to an older version of windows, use Linux, get a new graphics card, or use a different computer
#852 [11:52] <CubeTheThird> norman, what makes you say that?
#853 [11:52] <CubeTheThird> ??> tim_ mp/server-setup
#854 [11:52] <Absol> tim_: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#855 [11:52] <sprjus4> Alright.
#856 [11:52] <tim_> can i transfer my survival world to my server
#857 [11:52] <norman> i cant log in and my email was changed and my password when i did not do that
#858 [11:53] <CubeTheThird> norman, you'll have to contact Mojang about it then
#859 [11:53] <CubeTheThird> ??> norman mojang/email
#860 [11:53] <Absol> norman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#861 [11:53] <Absol> norman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#862 [11:53] <CubeTheThird> tim_, you can yes
#863 [11:53] <tim_> how then
#864 [11:53] <CubeTheThird> tim_, copy the world folder over
#865 [11:53] <norman> how do i contact mojang
#866 [11:53] <CubeTheThird> norman, do what Absol told you
#867 [11:53] <tim_> where can i access so said world folder
#868 [11:53] <CubeTheThird> tim_, again, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#869 [11:53] <tim_> ok coolthanks
#870 [11:53] <norman> whos absol
#871 [11:54] <CubeTheThird> tim_, there open the saves folder
#872 [11:54] <CubeTheThird> <Absol> norman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#873 [11:54] <CubeTheThird> <Absol> norman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#874 [11:54] <tim_> ok
#875 [11:54] <norman> wat do i do from there
#876 [11:55] <CubeTheThird> norman, fill out all the info?
#877 [11:55] <norman> theres no info
#878 [11:56] <CubeTheThird> norman, um... what? you need to fill out the form with YOUR info
#879 [11:56] <MitchyyBoy15> CubeTheThird it said its not for my system what should i do now?
#880 [11:56] <norman> which form? sorry im confused
#881 [11:57] <CubeTheThird> <Absol> norman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#882 [11:57] <CubeTheThird> <Absol> norman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#883 [11:57] <CubeTheThird> norman, read ^^^^^^^
#884 [11:57] <CubeTheThird> MitchyyBoy15, uhg lovely. In that case I'll need your pc model number
#885 [11:57] <CubeTheThird> ??> MitchyyBoy15 oem/hp/product-number
#886 [11:57] <Absol> MitchyyBoy15: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#887 [11:57] * tim_ [tim_@notlogged] has quit. (Ping timeout: 195 seconds)
#888 [11:57] <Absol> MitchyyBoy15: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#889 [11:57] <norman> wheres the contact form
#890 [11:58] <CubeTheThird> norman, I sent it to you. Twice. Read
#891 [11:58] <norman> thts the contact form
#892 [11:58] <norman> i did read it
#893 [11:59] <CubeTheThird> norman, the form on the webpage?
#894 [11:59] <norman> let me check
#895 [11:59] <MitchyyBoy15> its T1M18EA#ABU
#896 [11:59] <MitchyyBoy15> no
#897 [11:59] <MitchyyBoy15> HP Notebook
#898 [12:00] <norman> how do i fill it out
#899 [12:00] <CubeTheThird> MitchyyBoy15, one sec
#900 [12:00] <MitchyyBoy15> product number T1M18EA#ABU
#901 [12:00] <CubeTheThird> norman, you type in the boxes?
#902 [12:00] <CubeTheThird> MitchyyBoy15, ok try installing this one: http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72652.exe
#903 [12:01] <norman> which box
#904 [12:01] <CubeTheThird> norman, on this page: https://help.mojang.com/customer/portal/emails/new
#905 [12:01] <CubeTheThird> norman, there are a bunch of boxes for you to fill out
#906 [12:01] <norman> oh thx i was on wrong page sorry
#907 [12:04] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#908 [12:07] <patilla4> Hola no hace mucho que me he instalado el mine cráter y tengo un problema que me imposibilita disfrutarlo.Al iniciar el juego me he dado cuenta de que no sonaba mire tanto en los ajustes del juego como en los de el ordenador y en ninguno de los dos ladosemanas había ningún problema .PorfavoReal ayuda
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#911 [12:09] <norman> thank you cube
#912 [12:09] <norman> one more question
#913 [12:10] <norman> what time does the email come in
#914 [12:10] <patilla4> WhatsApp email?
#915 [12:11] <patilla4> Sorry what
#916 [12:11] <mattym> norman, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#917 [12:12] * KAILANE333 [KAILANE333@notlogged] has joined #minecrafthelp
#918 [12:12] <mattym> ??> patilla4 lang/es
#919 [12:12] <Absol> patilla4: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#920 [12:12] <norman> thank you mattym
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#922 [12:13] <MitchyyBoy15> CubeTheThird do i restart my computer?
#923 [12:13] <patilla4> Are youokey
#924 [12:13] * santi2 [santi2@notlogged] has joined #minecrafthelp
#925 [12:13] <mattym> MitchyyBoy15, After you have installed the driver, yes.
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#931 [12:17] <patilla4> I need help with some issues i had with the Sounds.
#932 [12:18] <CubeTheThird> patilla4, what issues?
#933 [12:18] <patilla4> I dont Heard nothing
#934 [12:19] * IZZIO09 [IZZIO09@notlogged] has joined #minecrafthelp
#935 [12:19] <IZZIO09> HI THERE
#936 [12:20] <patilla4> Hello?
#937 [12:21] <IZZIO09> i just pyrchased minecraft and it wont let me play
#938 [12:21] <IZZIO09> just demo
#939 [12:22] <IZZIO09> we changed accounts for another user..lost it when we went back..and just bought it again
#940 [12:22] <CubeTheThird> IZZIO09, here are you buying it?
#941 [12:22] <IZZIO09> i have all the info
#942 [12:22] <CubeTheThird> ??> patilla4 launcher/game-output
#943 [12:22] <Absol> patilla4: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#944 [12:22] <Absol> patilla4: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#945 [12:23] <CubeTheThird> IZZIO09, where are you buying it?
#946 [12:24] <IZZIO09> through majong
#947 [12:24] <CubeTheThird> IZZIO09, you mean on minecraft.net?
#948 [12:24] <IZZIO09> yes
#949 [12:24] <CubeTheThird> IZZIO09, ok, and what username(s) did you register?
#950 [12:24] <IZZIO09> i have the order number and transaction id
#951 [12:24] <IZZIO09> IZZIO09
#952 [12:25] <CubeTheThird> IZZIO09, well as far as I can tell the name is indeed registered. Do you see it on this page: account.mojang.com/me
#953 [12:25] * samuel81 [samuel81@notlogged] has joined #minecrafthelp
#954 [12:26] <samuel81> alguien me puede ayudar?
#955 [12:26] <IZZIO09> ill check
#956 [12:26] <CubeTheThird> ??> samuel81 lang/es
#957 [12:26] <Absol> samuel81: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#958 [12:26] <samuel81> help please
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#960 [12:26] <CubeTheThird> samuel81, with what?
#961 [12:26] * razo0or [razo0or@notlogged] has joined #minecrafthelp
#962 [12:27] <samuel81> pixel format not acelerated
#963 [12:27] <CubeTheThird> samuel81, do you have a dxdiag report?
#964 [12:27] <patilla4> Sorry i am in the Mobile can you leave me a email to contact you
#965 [12:27] <razo0or> http://paste.ubuntu.com/23065205/
#966 [12:27] <CubeTheThird> patilla4, this is a volunteer-run channel; we don't work for Mojang here. I recommend you re-join using your computer
#967 [12:27] <samuel81> http://paste.ubuntu.com/23065163/
#968 [12:27] <CubeTheThird> razo0or, one moment
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#970 [12:27] <CubeTheThird> samuel81, one moment
#971 [12:28] <patilla4> Okey
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#973 [12:28] <CubeTheThird> razo0or, delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#974 [12:28] <CubeTheThird> samuel81, download and install http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#975 [12:29] <razo0or> it does not work
#976 [12:29] <samuel81> okey, thanks help
#977 [12:29] <CubeTheThird> razo0or, did you do as I just said?
#978 [12:29] <razo0or> i did it
#979 [12:30] * bella2015 [bella2015@notlogged] has joined #minecrafthelp
#980 [12:30] <bella2015> hi my minecraft wont update to 1.10.2 its still the 1.8.8 update any reasons why?
#981 [12:30] <CubeTheThird> ??> razo0or launcher/log
#982 [12:30] <Absol> razo0or: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#983 [12:30] <Absol> razo0or: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#984 [12:30] <CubeTheThird> ??> bella2015 launcher/change-version
#985 [12:30] <Absol> bella2015: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#986 [12:30] * GAZERA [GAZERA@notlogged] has quit. (Client Quit)
#987 [12:31] <IZZIO09> it shows IZZIO09 but still says demo
#988 [12:32] <IZZIO09> what do i do?
#989 [12:32] <CubeTheThird> ??> IZZIO09 launcher/relog
#990 [12:32] <Absol> IZZIO09: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#991 [12:33] <bella2015> ive tried changing the update on my profile but it only goes up to 1.8.8 and nit any higher
#992 [12:33] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#993 [12:33] <razo0or> i think that is http://paste.ubuntu.com/23065222/
#994 [12:34] * ironswordkiller [ironswordkiller@notlogged] has quit. (Quit: Web client closed)
#995 [12:34] <CubeTheThird> razo0or, please send the Launcher Log
#996 [12:34] <CubeTheThird> bella2015, what do you get when you choose the "Use Latest Version" option?
#997 [12:34] * samuel81 [samuel81@notlogged] has quit. (Ping timeout: 195 seconds)
#998 [12:35] <bella2015> where is the lastest version option ?
#999 [12:35] <razo0or> where is the luancher log??
#1000 [12:35] <patilla4> I cant conect with the computer
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#1003 [12:37] <patilla4> Hello?
#1004 [12:37] <CubeTheThird> razo0or, in the tab of the launcher called Launcher Log
#1005 [12:37] <CubeTheThird> bella2015, ... did you scroll through the list?
#1006 [12:37] <CubeTheThird> patilla4, you can't join this chatroom with your computer?
#1007 [12:37] <patilla4> Yes
#1008 [12:38] <bella2015> ive sorted it thank you for your help :)
#1009 [12:38] <CubeTheThird> patilla4, why not?
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#1011 [12:39] * knu [knu@notlogged] has quit. (Quit: Reboot...)
#1012 [12:39] <patilla4> I dont know i cant see the chat when i start
#1013 [12:39] <CubeTheThird> patilla4, can you try using a different browser?
#1014 [12:39] <patilla4> Okey
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#1017 [12:41] <CubeTheThird> I g2g
#1018 [12:42] <razo0or> http://paste.ubuntu.com/23065234/
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#1023 [12:46] <patilla4> What do you need to know of my launcher log?
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#1028 [12:50] * razo0or [razo0or@notlogged] has quit. (Ping timeout: 195 seconds)
#1029 [12:50] <patilla4> Hello?
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#1032 [12:52] <patilla4> CubeTheThird?
#1033 [12:53] <_Cuz_Im_Bozz_> i cannot login with my account anymore not on the website and not in the launcher but i can log in in mojang
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#1041 [12:55] * catboykie [catboykie@notlogged] has joined #minecrafthelp
#1042 [12:56] <_cuz_im_bozz_> Is someone online?
#1043 [12:56] <jannick311004> hi why i cant find my resourc pack folder???
#1044 [12:56] <jannick311004> can me somone help me??
#1045 [12:57] <catboykie> hi i have a issue with my minecraft and it told me to go onto this and show you the ubuntu page
#1046 [12:57] <catboykie> http://paste.ubuntu.com/23065259/
#1047 [12:57] <_cuz_im_bozz_> I cant login on minecraft website and i cant log in in the launcher but i can login in mojang
#1048 [12:57] <jannick311004> hi why i cant find my resourc pack folder??? and cuz im bozz you must to install it new
#1049 [12:58] <_cuz_im_bozz_> but then i cant login anymore
#1050 [12:58] <jannick311004> from your desktop
#1051 [12:58] <_cuz_im_bozz_> just start minecraft click on ressources and then on open folder
#1052 [12:59] <jannick311004> first can you help me
#1053 [12:59] <_cuz_im_bozz_> this is my answer
#1054 [12:59] <_cuz_im_bozz_> are you german?
#1055 [12:59] * ecliptichike [ecliptichike@notlogged] has joined #minecrafthelp
#1056 [12:59] <jannick311004> but this is not going
#1057 [13:00] <_cuz_im_bozz_> are you german
#1058 [13:00] <jannick311004> yes
#1059 [13:00] <ecliptichike> I need people to join my minecraft server! play.layercraft.net 1.8 1.9 and 1.10 supported!
#1060 [13:00] <catboykie> is their staff on?
#1061 [13:00] <_cuz_im_bozz_> ok Ich auch :)
#1062 [13:00] <ecliptichike> i am
#1063 [13:00] <patilla4> Pls CubeTheThird if you see the see these send my again what ineed
#1064 [13:00] <jannick311004> hi why i cant find my resourc pack folder??? and in game i cant go on ressourc
#1065 [13:00] <jannick311004> cool
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#1069 [13:01] <smorgil> how to be a mod on this webside
#1070 [13:01] <jannick311004> weist du warum ich in game nicht den ressourc pack ornder nicht öffnen kan und ich ihn nicht finden kann
#1071 [13:01] <catboykie> hi i have a issue with my minecraft and it told me to go onto this and show you the ubuntu page
#1072 [13:01] <ecliptichike> to be a mod join my minecraft server! play.layercraft.net 1.8 1.9 and 1.10 supported!
#1073 [13:01] <ecliptichike> xD'
#1074 [13:02] <catboykie> http://paste.ubuntu.com/23065259/
#1075 [13:02] <jannick311004> hi why i cant find my resourc pack folder??? can me somone help me??
#1076 [13:02] <ecliptichike> jannick311004:
#1077 [13:02] <jannick311004> yes
#1078 [13:02] <catboykie> IS ANYONE ON HERE
#1079 [13:02] <ecliptichike> jannick311004: are u on a mac or windows?
#1080 [13:02] <ecliptichike> catboykie: i am
#1081 [13:02] <jannick311004> windows
#1082 [13:02] <catboykie> are u a mod
#1083 [13:02] <ecliptichike> jannick311004: search your computer for %appdata%
#1084 [13:03] <_cuz_im_bozz_> mach mal windows taste r %appdata% dann .minecraft und mache den ordner ressource packs
#1085 [13:03] <_cuz_im_bozz_> I cant login on minecraft website and i cant log in in the launcher but i can login in mojang
#1086 [13:03] <ecliptichike> catboykie: no but i know a lot about minecraft and am tech support for a company
#1087 [13:03] <jannick311004> but im on windows 10 and i cant search on this windows
#1088 [13:03] <_cuz_im_bozz_> doch windows taste + r
#1089 [13:03] * WizardDino [WizardDino@notlogged] has joined #minecrafthelp
#1090 [13:04] <catboykie> okay on the mc it won't let me load i hit fix the problem and it told me to go onto here
#1091 [13:04] <ecliptichike> jannick311004: click start then click run
#1092 [13:04] <ecliptichike> jannick311004: then type %appdata%
#1093 [13:04] <jannick311004> and than i cant find it
#1094 [13:04] <jannick311004> !!
#1095 [13:04] <ecliptichike> catboykie: what wont load
#1096 [13:05] <_cuz_im_bozz_> unten bei web und windows durchsuchen
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#1098 [13:05] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#1099 [13:05] <ecliptichike> jannick311004: were you able to search?
#1100 [13:05] <_cuz_im_bozz_> I cant login on minecraft website and i cant log in in the launcher but i can login in mojang
#1101 [13:05] <ecliptichike> _cuz_im_bozz_: try logging in to the launcher with ur minecraft email, not username
#1102 [13:06] <jannick311004> i search on windows 10 %appdata%
#1103 [13:06] * catboykie_ [catboykie_@notlogged] has joined #minecrafthelp
#1104 [13:06] <_cuz_im_bozz_> i logged in with my email
#1105 [13:06] <catboykie_> sorry PC being silly
#1106 [13:06] <catboykie_> http://paste.ubuntu.com/23065259/
#1107 [13:06] <catboykie_> that what i need to show u
#1108 [13:06] <ecliptichike> _cuz_im_bozz_: and it didnt work?
#1109 [13:06] <_cuz_im_bozz_> no..
#1110 [13:06] * Zidane1 [Zidane1@notlogged] has joined #minecrafthelp
#1111 [13:06] * Absol kicked Zidane1 from #minecrafthelp (Reason: idane1 :Nothing good comes from Mibbit users (#417))
#1112 [13:06] <jannick311004> ohh man its not going please help me
#1113 [13:07] <_cuz_im_bozz_> nur windows taste halten und r drücken
#1114 [13:07] <jannick311004> ja mach ich aber ich finde das da nicht
#1115 [13:07] <_cuz_im_bozz_> dann %appdata% eingeben
#1116 [13:07] * catboykie [catboykie@notlogged] has quit. (Ping timeout: 195 seconds)
#1117 [13:07] <catboykie_> wait
#1118 [13:08] <ecliptichike> _cuz_im_bozz_: try logging in with your username then
#1119 [13:08] <_cuz_im_bozz_> it doesnt log in anyway
#1120 [13:08] * catboykie [catboykie@notlogged] has joined #minecrafthelp
#1121 [13:08] <catboykie> hi?
#1122 [13:08] <_cuz_im_bozz_> im german sorry for my bad english
#1123 [13:09] <catboykie> need help on mc
#1124 [13:09] <_cuz_im_bozz_> hi
#1125 [13:09] <jannick311004> when i search %appdata% than i cant find resource pack folder
#1126 [13:09] <ecliptichike> jannick311004: u shud see a minecraft folder
#1127 [13:09] <catboykie> got told to go onto this and show people this
#1128 [13:09] <catboykie> http://minecraftirc.net/minecrafthelp/landing/
#1129 [13:09] * patilla4 [patilla4@notlogged] has quit. (Ping timeout: 195 seconds)
#1130 [13:09] <_cuz_im_bozz_> du musst auf .minecraft
#1131 [13:09] <catboykie> oops
#1132 [13:09] * arboy123 [arboy123@notlogged] has joined #minecrafthelp
#1133 [13:09] <catboykie> wronge thing
#1134 [13:09] * BauerIstLow [BauerIstLow@notlogged] has joined #minecrafthelp
#1135 [13:09] <jannick311004> yes
#1136 [13:09] <ecliptichike> jannick311004: go into the minecraft folder and in there you will find the resource pack folder
#1137 [13:09] * BauerIstLow [BauerIstLow@notlogged] has quit. (Client Quit)
#1138 [13:09] <catboykie> http://paste.ubuntu.com/23065259/
#1139 [13:10] <catboykie> so can someone help
#1140 [13:10] <jannick311004> no i cant find him !!!!!!!!!!!!!!!!
#1141 [13:10] <_cuz_im_bozz_> then make it
#1142 [13:10] <_cuz_im_bozz_> !
#1143 [13:10] <catboykie> ecliptichike can u help me?
#1144 [13:10] <jannick311004> i cant make one
#1145 [13:11] * catboykie_ [catboykie_@notlogged] has quit. (Ping timeout: 195 seconds)
#1146 [13:11] <jannick311004> ohh man
#1147 [13:11] <arboy123> Hello i logged out of minecraft and then logged again in and then it says Play Demo? Help plz
#1148 [13:11] <catboykie> darn internet
#1149 [13:11] <mattym> jannick311004, Open the launcher, hit Edit Profile, in the windows that opens hit the Open Game Dir button, that should open the minecraft folder, and the texture pack folder should be there
#1150 [13:11] <mattym> arboy123, You are logged into the wrong account then.
#1151 [13:11] <_cuz_im_bozz_> Rechtsklick neu resourcepacks
#1152 [13:11] <ecliptichike> arboy123: you have the demo version of minecraft
#1153 [13:11] <catboykie> Help please
#1154 [13:11] <jannick311004> NOO it inst at there
#1155 [13:12] <ecliptichike> arboy123: either that or you do not have a sollid internet connection
#1156 [13:12] <arboy123> No i paid my minecraft account
#1157 [13:12] <_cuz_im_bozz_> I cant login on minecraft website and i cant log in in the launcher but i can login in mojang
#1158 [13:12] <mattym> arboy123, Yes, but thats not the correct account if you see demo mode
#1159 [13:12] <_cuz_im_bozz_> please help
#1160 [13:12] <mattym> catboykie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1161 [13:12] <ecliptichike> arboy123: check your internet connection, quit minecraft, and try again
#1162 [13:12] <catboykie> :(
#1163 [13:13] <arboy123> Il try then to check wifi and try over
#1164 [13:13] <arboy123> Brb
#1165 [13:13] <mattym> ecliptichike, IF they only see Demo mode, that means they are logged into a Mojang account that doesnt have Minecraft attached to it, its nothing to do with connection issues
#1166 [13:13] <_cuz_im_bozz_> im only allowed to play offline
#1167 [13:13] <mattym> _cuz_im_bozz_, What is the error you get on the launcher and website?
#1168 [13:13] <ecliptichike> mattym: not nessecarily if it is still loading it will say play demo
#1169 [13:14] <jannick311004> cuzz im bozz aber wie kan nich einen neu machen ich finde ihn eh nicht und so kann ich ihn auch nicht erstellen ich weis nicht wie das geht
#1170 [13:14] <mattym> ecliptichike, If its still loading, it wont have the play option at all
#1171 [13:14] <mattym> jannick311004, English only here.
#1172 [13:15] <ecliptichike> mattym: again not necesarily
#1173 [13:15] <jannick311004> yés sorry but my english is baddd
#1174 [13:15] <mattym> ecliptichike, We see the demo mode issue a lot here, if thats all they get, then its cause they are on the wrong account
#1175 [13:15] <mattym> jannick311004, Did you open the launcher and hit the Edit Profile button
#1176 [13:16] <jannick311004> yes
#1177 [13:16] * urig4050 [urig4050@notlogged] has joined #minecrafthelp
#1178 [13:16] <ecliptichike> mattym: before it has connected to the minecraft servers, but the game has loaded it will say play demo or play offline. Sometimes if they have a poor connection it will give them the play demo option
#1179 [13:16] <mattym> jannick311004, Then hit the Open Game Dir button
#1180 [13:16] <GreyVulpine> ecliptichike - That's somewhat incorrect.
#1181 [13:16] * urig4050 [urig4050@notlogged] has quit. (Client Quit)
#1182 [13:16] <arboy123> Look if I go in log in launcher I type my username then pw and it says username or pw incorrect?
#1183 [13:17] <jannick311004> yes
#1184 [13:17] <ecliptichike> GreyVulpine: ive had that issue where it says play demo and im on my correct account and i relaunch and it works
#1185 [13:17] * abdullah [abdullah@notlogged] has joined #minecrafthelp
#1186 [13:17] <ecliptichike> GreyVulpine: arboy123 im speaking from personal experience right now
#1187 [13:17] <mattym> jannick311004, In the folder it opened, there should be your resource pack folder
#1188 [13:17] <jannick311004> no it inst there
#1189 [13:17] <GreyVulpine> ecliptichike - And I'm going to tell you why, exactly
#1190 [13:17] <mattym> jannick311004, If you have your computer set to another language, maybe its been translated
#1191 [13:18] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#1192 [13:18] * abdullah [abdullah@notlogged] has quit. (Client Quit)
#1193 [13:18] <jannick311004> ok but is english
#1194 [13:18] <catboykie> Is my pc downgradable
#1195 [13:18] <mattym> jannick311004, Have you started the game?
#1196 [13:18] <arboy123> What im going to do
#1197 [13:18] <patilla4> I have problems with the sound i dont Heard nothing
#1198 [13:18] <jannick311004> yes
#1199 [13:18] * silasmccoy [silasmccoy@notlogged] has joined #minecrafthelp
#1200 [13:18] <GreyVulpine> ecliptichike - The file that is used in launching minecraft is just that, the launcher. It contains no game files upon download. Upon a successful first login, game files are downloaded to the computer. Only when the files are downloaded upon intitial login, do you get the option to "Play offline"
#1201 [13:18] <mattym> catboykie, When did you update to 10?
#1202 [13:18] <_cuz_im_bozz_> sorry but we couldnt connect to our servers please make sure that you are online and that minecraft is not blocked (suncertpathbuilderException:Unable to find vaild Certification path to requested target)
#1203 [13:18] <_cuz_im_bozz_> I cant login on minecraft website and i cant log in in the launcher but i can login in mojang
#1204 [13:18] <catboykie> never i got this pc 2 months ago and it already had windows 10 on it
#1205 [13:19] * silasmccoy [silasmccoy@notlogged] has quit. (Client Quit)
#1206 [13:19] <mattym> ??> _cuz_im_bozz_ info/mcleaks
#1207 [13:19] <Absol> _cuz_im_bozz_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1208 [13:19] <Absol> _cuz_im_bozz_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1209 [13:19] <mattym> ??> _cuz_im_bozz_ win/hosts/edit
#1210 [13:19] <Absol> _cuz_im_bozz_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1211 [13:19] <Absol> _cuz_im_bozz_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1212 [13:19] * TNTMAN_ [TNTMAN_@notlogged] has joined #minecrafthelp
#1213 [13:19] <mattym> catboykie, Then you would need to reinstall an older copy of Windows
#1214 [13:19] <TNTMAN_> Yo I need help
#1215 [13:20] <jannick311004> ohh shit i cant find him thats so shiti
#1216 [13:20] <Absol> jannick311004: Please keep it civil
#1217 [13:20] <catboykie> would i need a new product key?
#1218 [13:20] <jannick311004> ok
#1219 [13:20] <jannick311004> sorry=(
#1220 [13:20] <catboykie> and how would i reinstall it by a disc
#1221 [13:20] <arboy123> Its says again play demo
#1222 [13:21] <mattym> catboykie, Yes, or USB stick, the Microsoft site has instructions on what you need to make one
#1223 [13:21] * wolffmari [wolffmari@notlogged] has joined #minecrafthelp
#1224 [13:21] <WizardDino> I'm not sure what this is but I start up minecraft Everything is fine until I go into a game server (this includes Single player Multiplayer player and the Realms) it looks like this https://gyazo.com/06b288431d6cac4d843e2809e9d025f8
#1225 [13:21] <ecliptichike> GreyVulpine: I have logged in with my paid account and seen play demo. It is a fact. So when someone has a problem that i have had, i share the solution that worked for me
#1226 [13:21] <TNTMAN_> Can anyone help me with something?
#1227 [13:21] * wolffmari [wolffmari@notlogged] has quit. (Client Quit)
#1228 [13:21] <catboykie> kk
#1229 [13:21] <GreyVulpine> ecliptichike - Been here since beta. Mojang has never had their launcher work like that
#1230 [13:22] <mattym> WizardDino, Remove your texture pack then.
#1231 [13:22] <ecliptichike> GreyVulpine: but it did
#1232 [13:22] <jannick311004> can me somone help me i cant find my resource pack folder
#1233 [13:22] <TNTMAN_> The email has changed for my account without me changing it, and I can't access it. Do you think my mc account was stolen?
#1234 [13:22] * beefaloo [beefaloo@notlogged] has joined #minecrafthelp
#1235 [13:22] <arboy123> Omg what im going to do it says Play Demo and if i click that it says play demo world
#1236 [13:22] <TNTMAN_> I can help jannick
#1237 [13:22] <catboykie> can u send me a link to the instrutions please?
#1238 [13:22] <mattym> ecliptichike, And we tell them the actual solution. Something that may or may not have happened to one person is not a valid method to fix it
#1239 [13:23] <mattym> catboykie, Google it
#1240 [13:23] <catboykie> i have
#1241 [13:23] <mattym> ??> TNTMAN_ mojang/email
#1242 [13:23] <Absol> TNTMAN_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1243 [13:23] <Absol> TNTMAN_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1244 [13:23] <mattym> TNTMAN_, If you thing the account was stolen, fill out the form Absol linked
#1245 [13:23] <TNTMAN_> I did. But is there a possibility it was?
#1246 [13:23] * sila001 [sila001@notlogged] has joined #minecrafthelp
#1247 [13:23] <jannick311004> o kcan you say me why??
#1248 [13:24] <TNTMAN_> jannick you need help finding your resource pack folder?
#1249 [13:24] <mattym> arboy123, Log in at account.mojang.com/me and see if it lists your ingame username next to Minecraft under the "My Games" section
#1250 [13:24] <_cuz_im_bozz_> Thanks
#1251 [13:24] <jannick311004> yes
#1252 [13:24] <WizardDino> I'll try doing that but this happen before I put that one on I decided to stop playing for a minute after that happen hoping it would fix itself
#1253 [13:24] <mattym> jannick311004, Did you run the game yet?
#1254 [13:24] <jannick311004> yes
#1255 [13:24] <TNTMAN_> Ok what operating software do you run on? Windows? Mac?
#1256 [13:24] * nouri [nouri@notlogged] has joined #minecrafthelp
#1257 [13:24] <mattym> jannick311004, Go into the game, and into the resource pack settings and try to open it there.
#1258 [13:24] * Goku1152001 [Goku1152001@notlogged] has joined #minecrafthelp
#1259 [13:25] <jannick311004> that not going !
#1260 [13:25] * DawidTDA [DawidTDA@notlogged] has joined #minecrafthelp
#1261 [13:25] <jannick311004> windows 10
#1262 [13:25] <jannick311004> =(
#1263 [13:25] <mattym> WizardDino, Then get me a screenshot of the issue with the default textures, need to be sure what im looking at.
#1264 [13:25] <TNTMAN_> Ok well like matty said open your minecraft up
#1265 [13:25] <ecliptichike> mattym: I am an actual tech support representative and if someone has a problem that we have encountered before, we give them a solution that has worked in the past. If that doesnt work we try different solutions, but learning from the past is how you make a better future
#1266 [13:26] <WizardDino> ok
#1267 [13:26] <jannick311004> its open
#1268 [13:26] * arboy123 [arboy123@notlogged] has quit. (Ping timeout: 195 seconds)
#1269 [13:26] <TNTMAN_> ok go to options then resource packs
#1270 [13:26] <mattym> ecliptichike, And here in this tech support channel, we have in fact learned what causes the Demo mode issues.
#1271 [13:27] <jannick311004> thats not going when i hid the button! =´(
#1272 [13:27] <ecliptichike> mattym: yes but when they say they are in the right account, and its a paid account, you have to look at other options
#1273 [13:27] * sila001 [sila001@notlogged] has quit. (Ping timeout: 195 seconds)
#1274 [13:27] <catboykie> Why did i get this pc
#1275 [13:27] <mattym> TNTMAN_, And yeah, if the accounts email was changed and not by you, then it was most likely compromised. Best bet is to fill out that form and wait on the reply
#1276 [13:27] <catboykie> i struggle so much with this
#1277 [13:27] <beefaloo> ok I was playing yesterday and the computer randomly restarted when I tried to get back in it crashed and told me :We're sorry, but it seems there was an error while trying to render aspects of the game, to solve this error, it is recommended that you update your graphics drivers. -and a bunch more... the support was clear and told me to open the DxDiag which I did-but the thing I needed wasn't there so they directed me to this page a
#1278 [13:28] * _cuz_im_bozz_ [_cuz_im_bozz_@notlogged] has quit. (Ping timeout: 195 seconds)
#1279 [13:28] <GreyVulpine> ecliptichike - I'm sure, you have never had a customer that's insisted that they're using the right information, but they actually aren't, right?
#1280 [13:28] <DawidTDA> I have minecraft by zyczu and when I go on severs it says: Not authenticated with minecraft.net. what should I do
#1281 [13:28] <TNTMAN_> Alright so if that is not working janick, you want to go into your search bar for windows 10 and search %appdata%
#1282 [13:28] <jannick311004> dammit
#1283 [13:28] <mattym> ecliptichike, Multiple times a day we see someone say they are in the correct account, then later say, oh wait it was the wrong one
#1284 [13:28] <catboykie> im talking with someone from microsoft
#1285 [13:28] <TNTMAN_> Alright thanks mattym!
#1286 [13:28] <jannick311004> yes and this is too not going
#1287 [13:28] <catboykie> sorry for the struggle -
#1288 [13:28] <GreyVulpine> ecliptichike - Because that's 90% of the reason why it's happened here, and we've had confirmation of that time and time again
#1289 [13:28] <catboykie> :(
#1290 [13:28] <catboykie> bye
#1291 [13:28] <jannick311004> ok and than
#1292 [13:29] <mattym> ??> jannick311004 win/reinst
#1293 [13:29] <Absol> jannick311004: You may need to reinstall the locally installed files that Minecraft puts into place.
#1294 [13:29] <Absol> jannick311004: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1295 [13:29] <mattym> jannick311004, try the instructions from Absol
#1296 [13:29] <Goku1152001> My minecraft is saying that my drivers may be out dated but Windows 10 is telling me I am all up to date. I followed instructions the website I was linked to gave me and it told me to paste a link on here and someone will help me. Absol Link: http://paste.ubuntu.com/23065324/
#1297 [13:29] <mattym> jannick311004, Then start the game and try to get to the folder again
#1298 [13:29] <nouri> rttyiuçiiiiiiiiiiiiiiiiiiiiiii
#1299 [13:29] <WizardDino> https://i.gyazo.com/531d0e4ce16a0cb90b4e1dee983e41d6.png Here
#1300 [13:29] <mattym> Goku1152001, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1301 [13:29] <nouri> fj54hh
#1302 [13:29] <nouri> kgkhljmhhmg
#1303 [13:29] <GreyVulpine> !k nouri
#1304 [13:29] * GreyBot kicked nouri from #minecrafthelp (Reason: ouri :<Kicks:1492>)
#1305 [13:30] <mattym> WizardDino, Same in single player you said, just no text?
#1306 [13:30] <WizardDino> and everythings black
#1307 [13:30] <Goku1152001> Ok, thanks for the help!
#1308 [13:30] <WizardDino> it even happens in realms
#1309 [13:30] <mattym> WizardDino, Ok, Mac or Windows?
#1310 [13:30] <WizardDino> Windows
#1311 [13:30] <beefaloo> I have the same problem as Goku1152001 but I have been playing on windows ten for a couple of months
#1312 [13:30] <mattym> WizardDino, Ok first
#1313 [13:30] <mattym> ??> WizardDino win/dxdiag
#1314 [13:30] <Absol> WizardDino: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1315 [13:30] <mattym> WizardDino, Get me the URL the instuctions linked by Absol tell you to get
#1316 [13:31] <mattym> beefaloo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1317 [13:31] <beefaloo> http://paste.ubuntu.com/23065321/
#1318 [13:31] <ecliptichike> GreyVulpine: People do think they have the right information when they dont, however its best to give them the benifit of the doubt and exhaust your other options before telling them they are wrong
#1319 [13:31] <mattym> beefaloo, Ok one moment
#1320 [13:31] <beefaloo> thanks
#1321 [13:32] <mattym> ecliptichike, If we did that with every Demo Mode case, we would be wasting a lot of our time
#1322 [13:32] <jannick311004> dammit thas not working !!! =`(
#1323 [13:33] <jannick311004> ohh shit i cant find him thats so shiti
#1324 [13:33] * Absol kicked jannick311004 from #minecrafthelp (Reason: annick311004 :Keep it civilized, you are just a human)
#1325 [13:33] <GreyVulpine> ecliptichike - Unfortunately, there's no publically available method of confirming that users are using the right login information, short of having them contact Mojang Support. There has never been a confirmed case here of anybody getting a "Play Demo" button when they're actually using an account that has Minecraft credited to it.
#1326 [13:33] <DawidTDA> u are no help
#1327 [13:33] * DawidTDA [DawidTDA@notlogged] has quit. (Quit: Web client closed)
#1328 [13:34] <mattym> beefaloo, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1329 [13:34] <ecliptichike> mattym: well maybe here u want to save all the time u can, but my job consists of making sure people are happy while you are helping them. Blatently telling them they are wrong doesnt make customers happy
#1330 [13:34] <beefaloo> mattym: ok thanks so much!
#1331 [13:34] * arboy123 [arboy123@notlogged] has joined #minecrafthelp
#1332 [13:34] <mattym> beefaloo, Let me know if that installs or gets an error. If it gets an error we will need your HP Product Number
#1333 [13:35] <arboy123> It says Play demo i tryed anything but didnt work HELP
#1334 [13:35] * Brick [Brick@notlogged] has joined #minecrafthelp
#1335 [13:35] <GreyVulpine> arboy123 - Log into https://accounts.mojang.com/me -- make sure Minecraft is listed under "My Games"
#1336 [13:35] <arboy123> How i do that?
#1337 [13:35] <beefaloo> pk
#1338 [13:35] <mattym> ecliptichike, This is a volunteer run support, we donate out time, they are not OUR customers. We try to help as many as we can, and spending time catering to someone who says they have the right info when we know they dont is wasteful
#1339 [13:36] <beefaloo> *ok
#1340 [13:36] <GreyVulpine> arboy123 - As a matter of fact, ecliptichike, walk them through logging into Mojang's account page. Have him confirm that Minecraft is listed under My Games.
#1341 [13:36] <Brick> My graphics driver needs to be updated. Ubuntu DxDiag http://paste.ubuntu.com/23065339/.
#1342 [13:37] <WizardDino> Ok here you go http://paste.ubuntu.com/23065346/
#1343 [13:37] <mattym> WizardDino, Ok, one moment
#1344 [13:38] <ecliptichike> arboy123: go to account.mojang.com
#1345 [13:38] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1346 [13:38] <arboy123> If i go on minecraft.net and loggin and go profile it says You dont buy minecraft
#1347 [13:38] <GreyVulpine> WizardDino - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1348 [13:38] <mattym> WizardDino, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1349 [13:38] <WizardDino> ok
#1350 [13:38] <ecliptichike> arboy123: and are you sure you are using the account you bought it on?
#1351 [13:38] <GreyVulpine> Rather, sorry, Brick - https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1352 [13:38] <mattym> WizardDino, As its an HP, if that file gives you an issue when you try to install, let me know and find your HP Product Number
#1353 [13:39] <arboy123> My username is arboy123
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#1356 [13:40] <beefaloo> mattym: it crashed again
#1357 [13:41] <mattym> beefaloo, Did you install the file?
#1358 [13:41] <beefaloo> yes
#1359 [13:41] <mattym> beefaloo, Did it finish the installation without errors?
#1360 [13:41] <beefaloo> just a sec something else popped up
#1361 [13:42] * Dutchboy [Dutchboy@notlogged] has joined #minecrafthelp
#1362 [13:42] <arboy123> Hello can someone help me?
#1363 [13:42] * kevyn [kevyn@notlogged] has joined #minecrafthelp
#1364 [13:42] <arboy123> It says i didnt buy minecraft! By profile in minecraft
#1365 [13:42] * kevyn [kevyn@notlogged] has quit. (Client Quit)
#1366 [13:42] <mattym> arboy123, As you were told, log in at account.mojang.com/me under the "My Games" section, on that page does it list your username?
#1367 [13:42] <arboy123> And in launcher it says play demo
#1368 [13:43] <arboy123> Brb matt going to check
#1369 [13:43] <Dutchboy> hello can someone please help me now?!? Every time i try to join a server everything freezes except for me and a few seconds/minutes after that i get kicked with the message connection lost timed out. I get this on every server and on every 1.8, 1.9 and 1.10 version.
#1370 [13:44] <WizardDino> should I increase my display resolution? because it says mines is lower than the recommended one for downloading it
#1371 [13:44] <mattym> Dutchboy, Can you go to speedtest.net run the SpeedTest and get the sharable results link for us.
#1372 [13:44] <WizardDino> its asking me if I want to or not for a better experience.
#1373 [13:45] <arboy123> Mattym if i go on the site and loggin right up there is my account, Games, help how i come to my games?
#1374 [13:45] <mattym> WizardDino, What file did you download?
#1375 [13:45] <mattym> arboy123, What do you see on the page?
#1376 [13:45] <WizardDino> the catalyst software suite
#1377 [13:45] <WizardDino> I can post a link to a screenshot of what i'm talking about
#1378 [13:46] <mattym> WizardDino, Yeah let it do what i wants to. It may flash the screen a few times thats normal
#1379 [13:46] <WizardDino> ok
#1380 [13:46] <Dutchboy> http://www.speedtest.net/my-result/5560086061
#1381 [13:46] <arboy123> I see in begin My Games and under that Import old mc account and then under if you bought mc back in the dat
#1382 [13:46] <mattym> Dutchboy, And are you trying servers that may be located far away from where you live?
#1383 [13:46] <GreyVulpine> arboy123 - You haven't purchased minecraft under that account then.
#1384 [13:46] <Dutchboy> not really
#1385 [13:47] <mattym> ??> Dutchboy win/reinst
#1386 [13:47] <Absol> Dutchboy: You may need to reinstall the locally installed files that Minecraft puts into place.
#1387 [13:47] <Absol> Dutchboy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1388 [13:47] <GreyVulpine> arboy123 - Please file a support ticket with Mojang Support, they can help you recover your account.
#1389 [13:47] <mattym> Dutchboy, Try the instructions from Absol, then play for a while and see if it still happens
#1390 [13:47] <GreyVulpine> arboy123 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1391 [13:47] <arboy123> How i see which email i used on username arbot123
#1392 [13:47] <arboy123> arboy123*
#1393 [13:47] <mattym> ??> arboy123 account/forgot-email
#1394 [13:47] <Absol> arboy123: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1395 [13:47] <Dutchboy> i tried that already but i did not work :(
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#1397 [13:48] <arboy123> Oke let me try
#1398 [13:48] <mattym> ??> Dutchboy tools/hjt
#1399 [13:48] <Absol> Dutchboy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1400 [13:48] <Absol> Dutchboy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1401 [13:48] <mattym> Dutchboy, Ok do those instructions instead ^
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#1403 [13:49] <Dutchboy> http://paste.ubuntu.com/23065359/
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#1405 [13:50] <mattym> Dutchboy, Ok gimme a moment
#1406 [13:50] <mattym> Dutchboy, Was avast the only antivirus program ever installed?
#1407 [13:50] <beefaloo> mattym: ah! thank you so much It seems to be working now. If I could recommend you for something I would :)
#1408 [13:50] <Dutchboy> yes
#1409 [13:51] <mattym> Dutchboy, Hmm, then that shouldnt be an issue
#1410 [13:51] <mattym> Dutchboy, Are you on a wire or a wireless connection
#1411 [13:51] <Dutchboy> or wait no i had norton first but that is compelety removed
#1412 [13:51] <Dutchboy> and i am on a wirelessconnection
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#1414 [13:52] <mattym> Dutchboy, Did you remove Norton before installing Avast? Cause sometimes avast will become broken if its installed ontop of another AV
#1415 [13:52] <Dutchboy> yes i removed it before i installed avast
#1416 [13:52] <mattym> Dutchboy, You may want to try a wired connection, the issue you are getting is basically a bad connection between you and the servers.
#1417 [13:52] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1418 [13:53] <Dutchboy> thats the point i have a friend with the same problem and she has a wired connection
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#1420 [13:53] <mattym> Dutchboy, If its happening with all the servers, its most likely a bad signal with the wireless
#1421 [13:53] <mattym> Dutchboy, Try with it wired
#1422 [13:55] * DashZtyle24 [DashZtyle24@notlogged] has joined #minecrafthelp
#1423 [13:55] <DashZtyle24> Hi i need help
#1424 [13:55] <DashZtyle24> i can't enter in my account Minecraft
#1425 [13:55] <mattym> DashZtyle24, What happens when you try?
#1426 [13:56] * Dutchboy [Dutchboy@notlogged] has quit. (Ping timeout: 195 seconds)
#1427 [13:57] <DashZtyle24> I do not get the message to change the password
#1428 [13:57] <DashZtyle24> i need this mesagge for change my password
#1429 [13:57] * faruk [faruk@notlogged] has joined #minecrafthelp
#1430 [13:57] <DashZtyle24> yes i know
#1431 [13:57] <DashZtyle24> i joined in there
#1432 [13:59] <DashZtyle24> i can't change password..
#1433 [13:59] <Brick> The driver I was recommended is not validated for my PC. Ubuntu http://paste.ubuntu.com/23065339/
#1434 [13:59] <DashZtyle24> I do not get the message to change the password
#1435 [13:59] <DashZtyle24> my pc is w10.. :(
#1436 [13:59] <mattym> DashZtyle24, https://account.mojang.com/password
#1437 [14:00] <mattym> Brick, One moment
#1438 [14:00] * ironnoyes [ironnoyes@notlogged] has joined #minecrafthelp
#1439 [14:01] <mattym> Brick, Try this one https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/7xd558ww.exe
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#1441 [14:02] <DashZtyle24> I've tried a thousand times and never gets the message to change the password
#1442 [14:02] <mattym> DashZtyle24, Do you mean the email?
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#1453 [14:06] <CHLOEFRANKLIN> CAN ANYONE ADVISE ME ON HOW TO GET A LOST MINECTAFT ACCOUNT
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#1456 [14:07] <mattym> CHLOEFRANKLIN, Turn off the caps
#1457 [14:07] <mattym> ??> CHLOEFRANKLIN mojang/email
#1458 [14:07] <Absol> CHLOEFRANKLIN: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1459 [14:07] * DashZtyle24 [DashZtyle24@notlogged] has quit. (Quit: Web client closed)
#1460 [14:07] <Absol> CHLOEFRANKLIN: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1461 [14:07] <mattym> CHLOEFRANKLIN, Fill in the form Absol linked
#1462 [14:07] * mr_flea [mr_flea@notlogged] has joined #minecrafthelp
#1463 [14:07] <CHLOEFRANKLIN> done that today how long does it take
#1464 [14:08] <mattym> CHLOEFRANKLIN, Read the second link from Absol
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#1467 [14:09] <jamir> my question isn't specifically related to the game itself, but: would any of you happen to know where is the largest french based server ?
#1468 [14:09] * iGiitRiikt [iGiitRiikt@notlogged] has joined #minecrafthelp
#1469 [14:09] * iGiitRiikt [iGiitRiikt@notlogged] has quit. (Network ban)
#1470 [14:09] <mattym> jamir, Check on the forums, dont think anyone here knows that off the top of their head
#1471 [14:09] * Dave is now known as Guest36473
#1472 [14:10] * KandariiXxs [KandariiXxs@notlogged] has joined #minecrafthelp
#1473 [14:10] <jamir> is it still minecraftforum ?
#1474 [14:10] <EvolvedDarkness> Hello, I need help with my minecraft pc. It doesnt work for my computer for some odd reason and I want to know what to do to fix this. When I try to launch it it says, ------------------ System Information ------------------ Time of this report: 8/17/2016, 15:06:27 Machine name: DESKTOP-IDFLUJ1 Machine Id: {E177FC2B-C5A1-4CE9-9D39-6A876221108B} Operating System: Windows 10 Home 6
#1475 [14:10] <mattym> ??> EvolvedDarkness paste
#1476 [14:10] <Absol> EvolvedDarkness: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#1479 [14:10] <mattym> EvolvedDarkness, Please use the site linked by Absol to get a link to your dxdiag for us
#1480 [14:10] <EvolvedDarkness> http://paste.ubuntu.com/23065413/
#1481 [14:11] * mr_flea [mr_flea@notlogged] has joined #minecrafthelp
#1482 [14:11] <mattym> EvolvedDarkness, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1483 [14:11] <KandariiXxs> http://paste.ubuntu.com/23065412/
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#1485 [14:11] <WizardDino> well it finally finished downloading
#1486 [14:11] <mattym> WizardDino, Install it and follow the directions it gives you
#1487 [14:11] <EvolvedDarkness> How do I replace my graphics hardware?
#1488 [14:12] * Ak2 [Ak2@notlogged] has joined #minecrafthelp
#1489 [14:12] <EvolvedDarkness> Is it something inside the computer?
#1490 [14:12] <mattym> EvolvedDarkness, If you dont know how, take the computer to a store that sells computer parts and ask them what will work with the rest of your hardware.
#1491 [14:12] <EvolvedDarkness> Ok. Thanks you very much for your help :D
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#1494 [14:13] <jamir> is it still minecraftforum ?
#1495 [14:13] * KandariiXxs [KandariiXxs@notlogged] has quit. (Client Quit)
#1496 [14:16] <mattym> jamir, Yes
#1497 [14:16] * EvolvedDarkness [EvolvedDarkness@notlogged] has quit. (Ping timeout: 195 seconds)
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#1502 [14:18] <Terrie> I purchaed MindCRaft a few months ago. Some how I have gotten logged out of my account and I cant remember my username
#1503 [14:19] * grimstif [grimstif@notlogged] has joined #minecrafthelp
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#1505 [14:20] <WizardDino> ok not really sure what to do here its not really telling me to do anything
#1506 [14:20] <mattym> Terrie, If you only purchased it a few months ago, you should be using your email as your username to login
#1507 [14:20] <mattym> WizardDino, Did you run the file?
#1508 [14:20] * grimstif [grimstif@notlogged] has quit. (Client Quit)
#1509 [14:20] <Terrie> I know that but I cant remember what email I used
#1510 [14:20] <WizardDino> let me send you a screenshot
#1511 [14:20] <mattym> ??> Terrie account/forgot-email
#1512 [14:20] <Absol> Terrie: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1513 [14:21] <WizardDino> https://i.gyazo.com/4e6e2262fbcac6195273899b738c9b78.png
#1514 [14:21] <mattym> WizardDino, Thats the extr app
#1515 [14:21] <Terrie> I had to make a new email and I dont remember what it was
#1516 [14:21] <WizardDino> oh
#1517 [14:21] * aleandre [aleandre@notlogged] has quit. (Client Quit)
#1518 [14:22] <mattym> WizardDino, Im gussing if yo have that tho that the install finished
#1519 [14:22] <mattym> WizardDino, Restart your computer, see if minecraft works
#1520 [14:22] <mattym> WizardDino, If you get the same or another crash, return to the chat
#1521 [14:22] <Mannie> I'm having problem dowloading minecraft , it says my drivers are out of date, this is the information that i managed to get , http://paste.ubuntu.com/23065406/
#1522 [14:22] <WizardDino> ok
#1523 [14:22] <mattym> Terrie, So you dont know what email you used to register?
#1524 [14:22] <Terrie> is there a phone number I can call
#1525 [14:22] <mattym> Mannie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1526 [14:23] <Terrie> No I do not know which email I used
#1527 [14:23] <mattym> Mannie, In addition due to the age of your graphics hardware, even on Windows 7 you will not be able to play passed version 1.7.2 of Minecraft
#1528 [14:23] <mattym> Terrie, Then you are going to have to try and recover it
#1529 [14:23] <mattym> ??> Terrie mojang/emailk
#1530 [14:23] <mattym> ??> Terrie mojang/email
#1531 [14:23] <Absol> Terrie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1532 [14:23] <Absol> Terrie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1533 [14:23] <mattym> Terrie, Fill out the form Absol linked
#1534 [14:24] <Mannie> Is that my only option?
#1535 [14:25] * WACOMalt [WACOMalt@notlogged] has joined #minecrafthelp
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#1537 [14:26] * WizardDino [WizardDino@notlogged] has quit. (Ping timeout: 195 seconds)
#1538 [14:26] <WACOMalt> Is it possible for players on Minecraft XBox One edition to play with players on PS4 edition?
#1539 [14:26] <Arro> I DONT know what im doing
#1540 [14:26] <Arro> http://paste.ubuntu.com/23065452/
#1541 [14:26] <mattym> Mannie, Yes
#1542 [14:26] <WACOMalt> and how about WiiU?
#1543 [14:26] <mattym> WACOMalt, No and No
#1544 [14:26] <Mannie> Ok, Thanks.
#1545 [14:26] <mattym> Arro, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1546 [14:27] <WACOMalt> fark
#1547 [14:27] <WACOMalt> so them getting everything rewritten in C++ hasnt really solved any of that then
#1548 [14:27] <Arro> for fucks sake
#1549 [14:27] <Absol> Arro: Please keep it civil
#1550 [14:27] <Arro> bitch
#1551 [14:27] * Absol kicked Arro from #minecrafthelp (Reason: rro :Keep it civilized, you are just a human)
#1552 [14:27] * Mannie [Mannie@notlogged] has quit. (Quit: Web client closed)
#1553 [14:27] <mattym> WACOMalt, There are still many differences in the individual versions.
#1554 [14:27] <WACOMalt> odd kick message. Just being human doesnt make people civil :P
#1555 [14:28] <WACOMalt> mattym, ok. So its just the pocket editions that all share the same codebase?
#1556 [14:28] <WACOMalt> and win10
#1557 [14:28] <mattym> WACOMalt, All of the PE and Win10 versions currently
#1558 [14:28] * Terrie [Terrie@notlogged] has quit. (Quit: Web client closed)
#1559 [14:29] <mattym> WACOMalt, I think there is a plan down the road to include Xbox One, but that would probably be with a version of PE that runs on that console, not for sure the current Console Edition
#1560 [14:29] <WACOMalt> I just thought half the reason of them making the ports from the ground up was so they could all eventually work on the same servers/realms (exclusing java version of course)
#1561 [14:29] <WACOMalt> er... I guess that doesnt count as a port if its from the ground up :P but you get my point
#1562 [14:29] * Zidane11 [Zidane11@notlogged] has joined #minecrafthelp
#1563 [14:29] <Zidane11> Hello
#1564 [14:29] <mattym> WACOMalt, Yeah the Console Editions are "ports"
#1565 [14:30] <mattym> WACOMalt, The ground up one is PE and Win10, which may or may not eventually spreat to other platforms
#1566 [14:30] <WACOMalt> gotcha
#1567 [14:30] <DopeGhoti> Well
#1568 [14:30] <DopeGhoti> Win10 isn't a ground-up
#1569 [14:30] <DopeGhoti> it's a port of WinCE MCPE
#1570 [14:30] <WACOMalt> so basically PE code is via microsoft, and the rest is from Mojang and then 4J studios or whatever?
#1571 [14:30] <DopeGhoti> The PS4, 360, and Bone ports are "ground-up" builds
#1572 [14:31] <WACOMalt> I didnt know there was a WinCE one
#1573 [14:31] <mattym> Windows Mobile essentially
#1574 [14:31] <DopeGhoti> Windows Mobile is just a rebranded WinCE
#1575 [14:31] <WACOMalt> wow so there was a version that coulda run on my old Windows mobile phone?
#1576 [14:31] <DopeGhoti> I just prefer the acronym because that's what I do whenever I have to use it: wince.
#1577 [14:31] <WACOMalt> haha
#1578 [14:32] * kusanagi [kusanagi@notlogged] has quit. (Quit: Leaving)
#1579 [14:33] <mattym> WACOMalt, Back to the initial question tho, I wouldnt expect console to console play anytime soon
#1580 [14:33] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
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#1582 [14:33] <WACOMalt> http://www.theverge.com/2016/3/14/11222370/microsoft-xbox-cross-network-play-pc-ps4-gaming
#1583 [14:33] <WACOMalt> microsoft is at least open to crossplatform it seems
#1584 [14:34] <mattym> WACOMalt, Yeah but thats based on full compatability
#1585 [14:34] <mattym> WACOMalt, Who knows what games will actually work or work well with that
#1586 [14:34] * gert [gert@notlogged] has joined #minecrafthelp
#1587 [14:34] <Zidane11> Hey I need some help with a guardian farm. Well, the problem is that I'm waiting by the collection area, and I just turned on the difficulty like an hour ago. But so far not a single guardian has spawned.
#1588 [14:34] <Zidane11> someone*
#1589 [14:34] <mattym> Zidane11, Ask in the forums.
#1590 [14:34] * mateus [mateus@notlogged] has joined #minecrafthelp
#1591 [14:35] <Zidane11> what forums?
#1592 [14:35] <WACOMalt> my guess, minecraft forums
#1593 [14:35] <mattym> Zidane11, minecraftforum.net
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#1596 [14:35] <WACOMalt> is there a dedicated pocket server?
#1597 [14:36] <mattym> Zidane11, Search the forums for guides on making such farms, and if you cant make it work ask in the forums, they will be much more helpful with ingame stuff as this chat is mostly for tech support
#1598 [14:36] <mattym> WACOMalt, Not an official one
#1599 [14:36] <WACOMalt> Pocketmine doesnt support monsters does it?
#1600 [14:36] <mattym> WACOMalt, Woudlnt know
#1601 [14:36] <mateus> I have windows 10 and see video trying to download minecraft more my java is the necessary version does not work , already I tried a lot of times
#1602 [14:36] <WACOMalt> So annoying when you host servers all day, but you HAVE to pay microsoft monthly to host one for your little phone game
#1603 [14:37] * chimpswing [chimpswing@notlogged] has joined #minecrafthelp
#1604 [14:37] <WACOMalt> mateus, minecraft now bundles its own java version so that cant be the issue I dont think
#1605 [14:38] <WACOMalt> where exactly does it fail to launch? Does the launcher open?
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#1610 [14:39] <mateus> it will be
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#1612 [14:39] * Kirito is now known as Bell
#1613 [14:39] <mateus> because it has a lot of pirate minecraft out there
#1614 [14:39] <mattym> mateus, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1615 [14:39] <chimpswing_> my pixl is not accelerated
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#1617 [14:39] <mateus> ok
#1618 [14:39] <mattym> chimpswing_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1619 [14:40] <chimpswing_> http://paste.ubuntu.com/23065463/
#1620 [14:40] <gert> i was playing last night and our electric when out when it came back my world was gone is there anyway to get my world back?
#1621 [14:40] <CubeTheThird> gert, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1622 [14:40] <mateus> 23065460
#1623 [14:40] * Just3bood [Just3bood@notlogged] has quit. (Ping timeout: 195 seconds)
#1624 [14:41] <mateus> http://paste.ubuntu.com/23065460/
#1625 [14:41] <mattym> chimpswing_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1626 [14:41] <chimpswing_> pixel is not accelerated http://paste.ubuntu.com/23065463/
#1627 [14:41] <mattym> mateus, Delete any copies of the launcher or minecraft shortcuts you have.
#1628 [14:42] <mattym> mateus, Then download the launcher from minecraft.net/download
#1629 [14:42] <gert> ok did that now what
#1630 [14:42] <mattym> mateus, Make sure you use the new shortcut it makes to play
#1631 [14:42] <mateus> ok
#1632 [14:42] <chimpswing_> http://paste.ubuntu.com/23065463/
#1633 [14:42] <mattym> chimpswing_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1634 [14:43] <CubeTheThird> gert, open the saves folder. Do you see the world there?
#1635 [14:43] <chimpswing_> ok
#1636 [14:43] <gert> yes
#1637 [14:43] <mateus> ok
#1638 [14:43] <mateus> only that
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#1642 [14:45] <mateus> mattym
#1643 [14:45] <CubeTheThird> ??> gert tools/mcedit
#1644 [14:45] <Absol> gert: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1645 [14:45] <Absol> gert: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1646 [14:45] <mattym> mateus, Try that let is know if it worked
#1647 [14:46] <mateus> You need original account
#1648 [14:47] <gert> ? tools/mcedit where is this?
#1649 [14:47] <mattym> gert, Read what Absol said
#1650 [14:47] * tereyukepvp [tereyukepvp@notlogged] has joined #minecrafthelp
#1651 [14:47] <tereyukepvp> eae
#1652 [14:47] <mattym> gert, Download that tool, load up your world in it, if you are not given an option to fix it, look throught he tools menu, there should be an option to try and fix the world
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#1654 [14:48] <mateus> I need to enter account and have not because I use pirate
#1655 [14:48] <gert> when i press control and i nothing happened, what did i do wrong
#1656 [14:48] <mattym> mateus, Then go buy the game.
#1657 [14:48] <mattym> gert, Hold control down then press i
#1658 [14:49] * Inferno_Martyr [Inferno_Martyr@notlogged] has joined #minecrafthelp
#1659 [14:51] <gert> do i need to download help first
#1660 [14:51] <Inferno_Martyr> Hello i need help with my drivers. My minecraft always crash and send me an error message. I am bad with informatic so i don't know what i have to say.
#1661 [14:51] <mattym> Inferno_Martyr, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1662 [14:51] <Inferno_Martyr> http://paste.ubuntu.com/23065489/
#1663 [14:51] <gert> and where screen do i need to be on when i hold control and press I
#1664 [14:51] <gert> and where screen do i need to be on when i hold control and press I
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#1666 [14:53] <mateus> here ta expensive because I live in Brazil
#1667 [14:53] <mattym> gert, Did you load up the world into that program?
#1668 [14:53] <mattym> Inferno_Martyr, One moment
#1669 [14:54] <Inferno_Martyr> Ok no problem
#1670 [14:54] <mattym> Inferno_Martyr, Download and Install the file from this page http://www.geforce.com/drivers/results/99998
#1671 [14:55] <Inferno_Martyr> Ok
#1672 [14:56] <gert> when i type that adress in my browser i get an error 404
#1673 [14:56] <mattym> gert, Which one?
#1674 [14:57] <gert> the http://khroki.github.io/MCEdit-Unified/
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#1679 [14:59] <mattym> gert, Try this direct link https://github.com/Khroki/MCEdit-Unified/releases/download/1.5.3.0/MCEdit.v1.5.3.0.Win.64bit.exe
#1680 [14:59] <mateus> My God does not serve for nothing this site minecraft help
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#1684 [15:00] * GreyVulpine kicked mateus from #minecrafthelp (Reason: ateus :If you wish to get help, buy minecraft. Thanks.)
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#1687 [15:02] <gert_> i'm back on the comp that minecraft is on can i please have the link one more ime
#1688 [15:02] <gert_> oops time
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#1690 [15:02] <Inferno_Martyr> <mattym> gert, Try this direct link https://github.com/Khroki/MCEdit-Unified/releases/download/1.5.3.0/MCEdit.v1.5.3.0.Win.64bit.exe
#1691 [15:03] <Inferno_Martyr> ^^
#1692 [15:03] <gert_> it won't load, act like it is going to then comes right back here
#1693 [15:04] <gert_> never mind it is downloading sorry
#1694 [15:05] <esteban> porque no me funciona
#1695 [15:05] <esteban> el juego
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#1699 [15:07] <gert_> ok now i have a box that wants to extract something, what do i type
#1700 [15:07] <mattym> gert_, There should just be an option to let it continue/install
#1701 [15:08] * Inferno_Martyr [Inferno_Martyr@notlogged] has quit. (Ping timeout: 195 seconds)
#1702 [15:09] <gert_> it says to press extract button to start extraction, browse to select the destination folders so do i just hit the extract button?
#1703 [15:10] <mattym> gert_, You may want to put the file in its own folder then do the extraction
#1704 [15:10] <mattym> gert_, I forget how they have it formatted
#1705 [15:10] <gert_> the saved world that i'm trying to get back?
#1706 [15:10] <mattym> gert_, No the thing you downloaded
#1707 [15:11] <gert_> how?
#1708 [15:11] <gert_> i'm not real computer smart sorry
#1709 [15:11] <mattym> gert_, Make a new folder somewhere on your computer, then copy the file you downloaded into that folder
#1710 [15:11] <mattym> gert_, Then run the file and let it extract
#1711 [15:12] <gert_> there is just a pop up box, i know how to make a folder but how do i get the pop up box into the folder
#1712 [15:13] <mattym> gert_, Close everything except for the chat
#1713 [15:13] * Inferno_Martyr [Inferno_Martyr@notlogged] has joined #minecrafthelp
#1714 [15:14] <mattym> gert_, Then go to your windows desktop and right click, create a new folder
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#1716 [15:14] <Inferno_Martyr> Sorry my computer reboot
#1717 [15:14] <mattym> gert_, Name the folder mcedit or whatever you want so you know what its for
#1718 [15:14] <mattym> Inferno_Martyr, Did the install finish?
#1719 [15:15] <mattym> gert_, Then go to your downloads folder, find the MCEdit file and right click it, then select copy
#1720 [15:15] <Inferno_Martyr> During the installation i got a Black screen i my PC reboot :/
#1721 [15:15] <Inferno_Martyr> I try again
#1722 [15:15] <mattym> Inferno_Martyr, Sometimes the screen will flash, did it reboot when the program finished?
#1723 [15:16] <mattym> Inferno_Martyr, Cause the program should ask you to restart as the final step
#1724 [15:16] <Inferno_Martyr> I don't know i just got a black screen and next the PC reboot
#1725 [15:17] <gert_> folder made, and renamed now trying to find the download folder
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#1727 [15:17] <mattym> Inferno_Martyr, Ok, i would try the install again
#1728 [15:17] <Inferno_Martyr> Oh it's ok
#1729 [15:17] <Inferno_Martyr> I try to use minecraft and the game is ok
#1730 [15:17] <mattym> gert_, If you open the other folder you made, the menu on the left side should show the main folders on the computer, should include downloads
#1731 [15:18] <Inferno_Martyr> I can play
#1732 [15:18] <mattym> Inferno_Martyr, Ok then the restart was just the install finishing
#1733 [15:18] <mattym> Inferno_Martyr, You should be all set
#1734 [15:18] <Inferno_Martyr> I think so
#1735 [15:18] <Inferno_Martyr> Thanks ! :D
#1736 [15:18] <gert_> ok have copied download into new folder
#1737 [15:18] <gert_> now what
#1738 [15:18] <mattym> gert_, You copied the MCEdit file right?
#1739 [15:18] <gert_> yes
#1740 [15:18] <mattym> gert_, Ok go into the folder you made and double click on that file
#1741 [15:19] <mattym> gert_, The the file run say ok or yes to the steps/questions
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#1744 [15:19] <gert_> all i have is the option to extract do i do that
#1745 [15:20] <mattym> gert_, Yes
#1746 [15:20] <gert_> ok guess it will ask me something when done
#1747 [15:21] <mattym> gert_, Once its done say ok/next or whatever it asks, then see if there is a new folder or files in the folder you made
#1748 [15:23] <gert_> should this take long? i dont think it is doing anything
#1749 [15:23] <mattym> gert_, What is currently on the screen
#1750 [15:24] <gert_> this chat
#1751 [15:24] <mattym> gert_, Minimize it and see if there is anything new in the folder or if the exctractor needs you to do something
#1752 [15:25] <gert_> no
#1753 [15:26] <gert_> do i need to pick a file for the destination folder, it came up with C:|Users\Owner\Desktop\mcedit
#1754 [15:26] <mattym> gert_, Thats where it should go
#1755 [15:26] <mattym> gert_, Did you hit extract?
#1756 [15:27] <gert_> yes and a green bar when across the box
#1757 [15:27] <mattym> gert_, Open the folder you made, is there a new folder or new files in it?
#1758 [15:29] <gert_> yes
#1759 [15:29] <mattym> gert_, Ok if its just one folder go into and look for the application file called mcedit and double click that
#1760 [15:30] <mattym> gert_, If it was more folders and files than just one look for that file there
#1761 [15:30] <gert_> ok
#1762 [15:30] <gert_> double clicked
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#1764 [15:30] <gert_> and a long list came up
#1765 [15:31] <mattym> gert_, I think you clicked the mcedit text file
#1766 [15:31] <mattym> gert_, there should be one other mcedit
#1767 [15:33] <gert_> the only other thing in the folder is MEdit.v.1.5.3.0.Win.64bit when i double click on it, i get the extraction box again
#1768 [15:33] <mattym> gert_, The other thing is a folder right?
#1769 [15:33] <mattym> gert_, Go into the folder
#1770 [15:33] <mattym> gert_, Look for the Application file that is just called mcedit
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#1772 [15:35] <gert_> i have two things the one i just typed and a folder thing, when I double click on the mcedit it opens to a long list of things
#1773 [15:35] <mattym> gert_, In that list of things, look for the one called mcedit
#1774 [15:35] * ironnoyes [ironnoyes@notlogged] has joined #minecrafthelp
#1775 [15:35] <mattym> gert_, There may be two called that, you want the one that is not the text file
#1776 [15:36] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1777 [15:36] <gert_> there are two mcedit and one ecedit.exe.manifest
#1778 [15:37] <gert_> oops mcedit.exe.manifest
#1779 [15:38] <mattym> gert_, One of them is listed as an Application file it should be the first mcedit
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#1781 [15:39] * KookieKristine [KookieKristine@notlogged] has joined #minecrafthelp
#1782 [15:40] <KookieKristine> My chat bar won't show up when someone texts something!
#1783 [15:40] <gert_> i clicked on it and now it wants to know it i want to create new world, open, or quick load plus other things on left side of screen
#1784 [15:40] <mattym> KookieKristine, Do you currently have the game open?
#1785 [15:40] <KookieKristine> Yes I so
#1786 [15:40] * ironnoyes [ironnoyes@notlogged] has joined #minecrafthelp
#1787 [15:40] <mattym> gert_, Click load world and see if the folder it opens shows yours
#1788 [15:40] <KookieKristine> *do
#1789 [15:41] <mattym> KookieKristine, go to the menu hit Options
#1790 [15:41] <KookieKristine> But I'm on MCPE
#1791 [15:41] <gert_> yes it does
#1792 [15:41] <KookieKristine> Ok
#1793 [15:41] <mattym> gert_, Select that one and open it
#1794 [15:41] <KookieKristine> Alright I did that
#1795 [15:41] <mattym> gert_, When it opens to Control and I
#1796 [15:42] <mattym> On the bottom/3rd menu(graphics)
#1797 [15:42] <mattym> KookieKristine, ^
#1798 [15:42] <gert_> ok give me a sec and i will be back, ok did control i now what
#1799 [15:42] <mattym> KookieKristine, On that list is your GUI hidden
#1800 [15:43] <mattym> gert_, It should have opened a menu that asks if you want to repair it
#1801 [15:43] <mattym> gert_, The "Repair Regions" option
#1802 [15:43] <gert_> i have that option do i hit repair regions
#1803 [15:43] <mattym> gert_, Yeah
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#1805 [15:43] <KookieKristine> No when I open the chat bar it says the word hide then I tap it and it doesn't do anything
#1806 [15:43] <gert_> ok will be back in a sec
#1807 [15:43] <mattym> gert_, It may take some time, let it work
#1808 [15:44] <John_> Could Someone HELP ME I have done Everything And i cant log into The minecraft laucher!
#1809 [15:44] <mattym> KookieKristine, Are you sure you are touching the button completely?
#1810 [15:44] <mattym> John_, What happens when you try?
#1811 [15:44] <John_> Let me check real quick
#1812 [15:45] <mattym> gert_, if it finishes and says complete, do Control and S to save it, then close the program and try to open the world in minecraft again
#1813 [15:45] <KookieKristine> Yes when I first open it the button is yellow then when I tap it its grey then I exit out to move and it becomes yellow again
#1814 [15:45] <gert_> ok be right back
#1815 [15:46] <mattym> KookieKristine, Hmm, not sure about those kind of issues with PE, try using your devices back button
#1816 [15:46] <John_> It says SuncerthpathbuilderExsception Unable to find valide Certificatin Path to requested target Iv etried And done Everything Im on Mac btw
#1817 [15:46] <mattym> KookieKristine, Other than that you may want to consult the forums for MCPE related stuff. Or see if its a known issue on the bugtracker
#1818 [15:46] <mattym> ??> John_ info/mcleaks
#1819 [15:46] <Absol> John_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1820 [15:46] <Absol> John_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1821 [15:46] <mattym> ??> John_ win/hosts/edit
#1822 [15:46] <KookieKristine> Ok thank you for your help
#1823 [15:46] <Absol> John_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1824 [15:46] <Absol> John_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1825 [15:46] <gert_> that fixed it you are the greatest
#1826 [15:46] <John_> Im on a mac what should I do?
#1827 [15:47] <gert_> thank you so very much
#1828 [15:47] <mattym> ??> John_ mac/hosts/edit
#1829 [15:47] <mattym> ??> John_ mac/hosts/
#1830 [15:47] <mattym> ??> John_ mac/hosts
#1831 [15:47] <Absol> John_: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1832 [15:47] <Absol> John_: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
#1833 [15:47] <mattym> John_, Thats how to find it on a Mac ^
#1834 [15:47] <mattym> John_, Delete and lines in that file containing mojang, then save it and try to log in again
#1835 [15:48] <gert_> Hope i never need help again but feel better knowing that you are here and willing to help
#1836 [15:48] <mattym> gert_, Glad it worked
#1837 [15:48] <John_> Im a newby On mac how do i find It exacly
#1838 [15:48] <gert_> good-bye and thank you again
#1839 [15:48] <mattym> John_, Read the info from Absol, I am not at all familiar with Macs
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#1842 [15:51] <John_> OK im on hosts Now what do i do?
#1843 [15:51] <John_> Srry for taking awhile
#1844 [15:51] <mattym> John_, Do you see lines with mojang in them?
#1845 [15:51] <John_> Im A newby at his Stuff
#1846 [15:51] <John_> YEs
#1847 [15:51] <mattym> John_, Delete those lines completely
#1848 [15:51] <mattym> John_, Then save the file
#1849 [15:51] <John_> only the ones with mojang in them?
#1850 [15:51] <mattym> John_, Yes
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#1852 [15:52] <John_> It says You dont Own The file hosts And dont have permishios to write it
#1853 [15:52] <John_> But it says i can duplicate it
#1854 [15:52] <mattym> John_, You may need to open it as an administrator but I have no idea how to do that on a Mac
#1855 [15:53] <John_> Me niether :/ i hears its complicated
#1856 [15:53] <mattym> John_, First time ive seen this error on a Mac
#1857 [15:53] <John_> Really? Hmm
#1858 [15:54] <mattym> John_, In Windows you would need to open the text editor as Admin, then point it to the host file, make the edits and save
#1859 [15:54] <mattym> John_, Just not sure how to open a program as admin on Mac
#1860 [15:54] <John_> I think I might be able to try thaT ON mac hold a sec...
#1861 [15:55] <John_> Wait so i would open terminal?
#1862 [15:55] <John_> I think?
#1863 [15:55] <mattym> John_, Google the instructions for running a program on a Mac as the admin/root account
#1864 [15:55] <John_> Ok
#1865 [15:55] <mattym> John_, that sounds like your on the right track
#1866 [15:55] <John_> I know how to root my mac Though Should i try thatr?
#1867 [15:55] * anonymous__ [anonymous__@notlogged] has joined #minecrafthelp
#1868 [15:56] <mattym> John_, Read this https://support.apple.com/en-us/HT204012
#1869 [15:56] <mattym> John_, Once you can run something as that root user, run the text editor
#1870 [15:56] * Xias [Xias@notlogged] has joined #minecrafthelp
#1871 [15:56] <John_> Ok
#1872 [15:56] <Xias> Hello everyone,
#1873 [15:56] <mattym> John_, edit the file and try saving it again
#1874 [15:56] <John_> Ok
#1875 [15:56] <John_> Btw Srry for using Mcleaks Never knew It was illegal
#1876 [15:56] <urielsalis> hi Xias
#1877 [15:57] <Xias> I have a new computer and need the files to put minecraft on it. I already purchased the game, but need to download it.
#1878 [15:57] <urielsalis> Xias, minecraft.net/download
#1879 [15:57] <Xias> Doesnt that just download the launcher?
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#1881 [15:58] <urielsalis> Xias, yes
#1882 [15:59] <urielsalis> Xias, you login and the launcher downloads the game
#1883 [15:59] <John_> OK thanks Matt Im going to use terminal Thanks For all your help without You i wouldve not know how to Do anything
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#1885 [16:02] <Xias> Okay, I'll try that and if I get an error I'll come back
#1886 [16:03] <Xias> Every time I have tried this it tells me that it cannot finish installing, most likely due to a corrupt file, and asks me to reinstall. Which I have trired 5 times in a row now
#1887 [16:04] <urielsalis> Xias, what antivirus you have?
#1888 [16:04] <Xias> Currently it is a very basic McAfeee
#1889 [16:04] <Xias> I intend to download a much better one, most likely Panda
#1890 [16:04] <urielsalis> Xias, mcafee is known to cause issues, only fix is to uninstall it with the following tool
#1891 [16:04] <urielsalis> ??> Xias av/mcafee/uninstall
#1892 [16:04] <Absol> Xias: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1893 [16:05] <Xias> Thank you, I will do so and see if it helps
#1894 [16:06] <John_> So i just Got Done Using terminal And deleting that mcleaks garbage off HOsts Was that correct?
#1895 [16:06] <John_> OR is That all i have to do
#1896 [16:07] <mattym> John_, You were able to save the changes this time?
#1897 [16:07] <John_> Using terminal yes I even checked hosts its removed
#1898 [16:07] <mattym> John_, Ok try logging in again. You may need to restart the computer, you may need to reinstall the launcher
#1899 [16:07] <mattym> John_, Again, not 100% with a Mac
#1900 [16:08] <John_> Im going ro reinstall the launcher and restart my computer just incass
#1901 [16:08] <John_> So I Didnt know Mcleaks does this why?
#1902 [16:08] <John_> Its preety awfull
#1903 [16:08] <mattym> John_, Cause their tool is stupid and poorly though out
#1904 [16:08] <John_> Hmmmm ya I guess so Btw thanks For Your amazing help
#1905 [16:09] <mattym> John_, Also once you confirm its working, we suggest you change your password on the MC account
#1906 [16:09] <John_> Ok Np :D
#1907 [16:10] <John_> Cya
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#1910 [16:12] * juacox [juacox@notlogged] has joined #minecrafthelp
#1911 [16:12] <Crit> Hello? Anyone know how to prioritize one graphics card over another? Both Nvidia cards
#1912 [16:13] <juacox> no hablo ingles hablo español
#1913 [16:13] <mattym> Crit, There should be an option in the Nvidia Control pannel, not sure if it will distinguish if you have two identical cards
#1914 [16:13] <mattym> ??> juacox lang/es
#1915 [16:14] <Absol> juacox: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1918 [16:15] <juacox> help me i want minecraft
#1919 [16:15] <mattym> Crit, You may need to make any changes in what the computer uses for both Minecraft and Java
#1920 [16:15] <Crit> The cards are complete different.. So when it plays on the worse of the two, its very noticeable. I have tried what others have suggested through google searches but nothing seems to work
#1921 [16:16] <Crit> Never thought of that. I will try to make the changes for both Java and minecraft
#1922 [16:16] <mattym> Crit, The Nvidia control pannel should have an option that lets you set MC and Java to use the specific hardware
#1923 [16:16] <mattym> Crit, If they are different one of the options should make more sense
#1924 [16:17] <Johawk> Minecraft works fine in the morning but when i get on in the afternoon it just wont work it keeps crashing.
#1925 [16:17] <Crit> Alright I will continue to troubleshoot with the Nvidia control panel. Thanks guys! Really appreciate the quick support!!
#1926 [16:17] <mattym> ??> Johawk launcher/crash-log
#1927 [16:17] <Absol> Johawk: We need to see your crash log, which appears after a crash.
#1928 [16:17] <Absol> Johawk: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1929 [16:18] <juacox> the only what i want is to play minecraft
#1930 [16:18] <mattym> juacox, What is the problem you are having?
#1931 [16:20] <Johawk> Wait where do i click?
#1932 [16:20] * Crit [Crit@notlogged] has quit. (Ping timeout: 195 seconds)
#1933 [16:21] <mattym> Johawk, What do you mean?
#1934 [16:21] * Gicas14 [Gicas14@notlogged] has joined #minecrafthelp
#1935 [16:21] <juacox> que when i start the game i closed it altiro
#1936 [16:22] * John_ [John_@notlogged] has joined #minecrafthelp
#1937 [16:23] * Xias [Xias@notlogged] has quit. (Ping timeout: 195 seconds)
#1938 [16:23] <John_> Everythings Working Smoothly Again Thank you Matt!
#1939 [16:23] <Johawk> Abso1 said:We need to see your crash log.witch appears after a crach
#1940 [16:24] <juacox> arreglenme el juego altiro o si no los mando a la carcel
#1941 [16:25] <Johawk> . . .
#1942 [16:26] <juacox> respondame
#1943 [16:27] <Johawk> Where's that?
#1944 [16:28] <juacox> que cosa
#1945 [16:28] * Gicas14 [Gicas14@notlogged] has quit. (Quit: Web client closed)
#1946 [16:28] <urielsalis> juacox, porque a la carcel?
#1947 [16:28] * marianinhosilva [marianinhosilva@notlogged] has joined #minecrafthelp
#1948 [16:28] * marianinhosilva [marianinhosilva@notlogged] has quit. (Client Quit)
#1949 [16:29] <urielsalis> ??> juacox lang/es
#1950 [16:29] <Absol> juacox: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1951 [16:29] <juacox> arreglme el juego o te mato porque soy carabinero
#1952 [16:31] <urielsalis> juacox, ok, ahi reporto que estas haciendo amenazas con tu cargo, chileno no?
#1953 [16:31] * juacox [juacox@notlogged] has quit. (Quit: Web client closed)
#1954 [16:31] <urielsalis> That worked XD
#1955 [16:32] * John_ [John_@notlogged] has quit. (Quit: Web client closed)
#1956 [16:33] <Johawk> How do i fix minecraft it just keeps crashing it works fine in the morning but when i go on in the afternoon it just wont work
#1957 [16:33] <urielsalis> Johawk, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1958 [16:34] * IZZIO09 [IZZIO09@notlogged] has quit. (Quit: Web client closed)
#1959 [16:35] * Guest31854 is now known as Red_M
#1960 [16:38] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#1961 [16:39] <patilla4> Hello can anybody help me when i playa mine cráter i cant Heard nothing
#1962 [16:39] <patilla4> Play*
#1963 [16:40] <patilla4> Anything*
#1964 [16:41] * gsdfjhsj [gsdfjhsj@notlogged] has joined #minecrafthelp
#1965 [16:41] * girlygamer [girlygamer@notlogged] has joined #minecrafthelp
#1966 [16:43] <patilla4> Hello?
#1967 [16:45] <girlygamer> Hi i lost my password i dont know how to gain my password to log back into the game.Please help and thank you.
#1968 [16:47] <gsdfjhsj> My graphic card is out dated and i cant update it plz help :)
#1969 [16:47] <Anna> ??> girlygamer account/forgot-password
#1970 [16:48] <Anna> gsdfjhsj: got a dxdiag report?
#1971 [16:48] * asd123 [asd123@notlogged] has joined #minecrafthelp
#1972 [16:48] <Anna> patilla4: what exactly is the problem?
#1973 [16:48] <Anna> girlygamer: have you tried the forgot password button?
#1974 [16:48] <patilla4> When i playa the game i dont Heard anything
#1975 [16:48] <gsdfjhsj> i got the report ya anna
#1976 [16:48] <gsdfjhsj> ?
#1977 [16:49] <asd123> everytime i try to play minecraft the game kick me out and tell me:Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1978 [16:49] <asd123> please someone help me
#1979 [16:49] <Anna> gsdfjhsj: link it here please
#1980 [16:49] <gsdfjhsj> download jaca 64bit
#1981 [16:49] <gsdfjhsj> java8
#1982 [16:49] * Bangg [Bangg@notlogged] has joined #minecrafthelp
#1983 [16:49] <Anna> patilla4: try F3+T
#1984 [16:50] <Anna> ??> girlygamer accaount/forgot-login
#1985 [16:50] <patilla4> In the game?
#1986 [16:50] * juanes [juanes@notlogged] has joined #minecrafthelp
#1987 [16:50] <Anna> yes
#1988 [16:50] <gsdfjhsj> anna do i copy and paste the report?
#1989 [16:50] <girlygamer> Anna yea but it messed it up even more...
#1990 [16:50] <Anna> ??> girlygamer account/forgot-login
#1991 [16:50] <Absol> girlygamer: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1992 [16:50] <Absol> girlygamer: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1993 [16:50] <Anna> how so girly?
#1994 [16:50] <patilla4> Okey i Will try thx
#1995 [16:51] <Anna> gsdfjhsj: you should have a paste.ubuntu link to the report, paste that link
#1996 [16:51] * Bangg [Bangg@notlogged] has joined #minecrafthelp
#1997 [16:51] * gsdfjhsj [gsdfjhsj@notlogged] has quit. (Quit: Web client closed)
#1998 [16:52] <Bangg> hello
#1999 [16:52] * AnnaHelpMe [AnnaHelpMe@notlogged] has joined #minecrafthelp
#2000 [16:52] <AnnaHelpMe> anna
#2001 [16:52] <Anna> Hi Bangg, do you have a problem?
#2002 [16:52] <Anna> AnnaHelpMe: in futurevyou can just use /nick to change your name
#2003 [16:52] <Bangg> I am having a problem with minecraft, I load it and it says i should reinstall it, I have no clue how to get to a terminal window. Is there any help?
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#2005 [16:53] <AnnaHelpMe> My grapic card is out dayed and i have a dxdiag report and i dont know how to use it?????????
#2006 [16:53] <asd123> if i download java it will fix my problem??
#2007 [16:53] <Anna> ??> Bangg win/reinst
#2008 [16:53] <Absol> Bangg: You may need to reinstall the locally installed files that Minecraft puts into place.
#2009 [16:53] <Absol> Bangg: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2010 [16:53] <Anna> AnnaHelpMe: did you follow the instructions and paste the report at paste.ubuntu.com ?
#2011 [16:53] * juanes [juanes@notlogged] has quit. (Ping timeout: 195 seconds)
#2012 [16:54] <patilla4> Ana it didnt Work
#2013 [16:54] <Bangg> So i should delte everying in my folder except my saves folder?
#2014 [16:54] <AnnaHelpMe> yes i did anna but it dint work
#2015 [16:54] <Bangg> and Anna i do not have WinRar
#2016 [16:54] <Anna> where does it talk about WinRar?
#2017 [16:55] <patilla4> I have to say that the problema is also in the maíz screen
#2018 [16:55] <Anna> AnnaHelpMe: how did it not work?
#2019 [16:55] <Bangg> You said Win/reinstall
#2020 [16:55] <Anna> you do not have windows?
#2021 [16:55] <patilla4> Main*
#2022 [16:55] <AnnaHelpMe> I still ant play minecraft
#2023 [16:55] <Bangg> I have windows
#2024 [16:55] <AnnaHelpMe> it tells me to fix the problem
#2025 [16:55] * asd123 [asd123@notlogged] has quit. (Quit: Web client closed)
#2026 [16:56] <Anna> Bangg: listen to what Absol said
#2027 [16:56] <Anna> AnnaHelpMe: link the paste.ubuntu.com url here so we can see
#2028 [16:56] <AnnaHelpMe> my info? from the dxdiag
#2029 [16:56] <Bangg> I am, so i should delete everything from my .minecraft folder except my saves?
#2030 [16:57] <Anna> yes
#2031 [16:57] <Bangg> ok
#2032 [16:57] <AnnaHelpMe> http://paste.ubuntu.com/23065632/
#2033 [16:57] <AnnaHelpMe> that?
#2034 [16:57] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#2035 [16:57] <Anna> yes
#2036 [16:57] <AnnaHelpMe> k
#2037 [16:59] <AnnaHelpMe> whats that
#2038 [16:59] <Anna> AnnaHelpMe: I can't find a driver for your computer at the moment, to play minecraft you could use a different computer, or downgrade windows
#2039 [16:59] <patilla4> Ana it didnt Work maybe i should have said you that the problem is also in the main screen
#2040 [16:59] <AnnaHelpMe> why what happend anna
#2041 [17:00] <AnnaHelpMe> it says n/a
#2042 [17:00] <Bangg> Now Anna should i redownload a my mods?
#2043 [17:00] <AnnaHelpMe> How do i downgrade windows??????
#2044 [17:00] * f [f@notlogged] has joined #minecrafthelp
#2045 [17:00] <Anna> ??> Bangg mods
#2046 [17:00] <mattym> AnnaHelpMe, One moment
#2047 [17:00] <Absol> Bangg: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2048 [17:00] <Absol> Bangg: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2049 [17:01] <Anna> AnnaHelpMe: you may not need to, there might be a driver you can use
#2050 [17:01] * f [f@notlogged] has quit. (Client Quit)
#2051 [17:01] <mattym> AnnaHelpMe, Download and Install the 3rd file listed on this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#2052 [17:01] <AnnaHelpMe> what driver
#2053 [17:01] <AnnaHelpMe> k
#2054 [17:01] <Bangg> Absol, no im just asking if my minecraft works now am i able to redownload my mods?
#2055 [17:01] <Bangg> or should I
#2056 [17:01] <girlygamer> its not letting me migrate my accout to reset a password.
#2057 [17:01] <Anna> ??> Bangg bot
#2058 [17:01] <Absol> Bangg: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2059 [17:02] <Bangg> Oh..
#2060 [17:02] <Anna> Bangg: you can download your mods if you want, but we do not help with mod issies here
#2061 [17:02] <AnnaHelpMe> anna i think im downloading the 3d file?
#2062 [17:02] <Bangg> thats ok
#2063 [17:02] <Anna> AnnaHelpMe: yes, as mattym said
#2064 [17:02] <AnnaHelpMe> oh
#2065 [17:02] <AnnaHelpMe> how do i msg
#2066 [17:02] <mattym> AnnaHelpMe, The one called win64_153343.4425.exe
#2067 [17:02] <patilla4> Hey pls can anybody answer me
#2068 [17:02] <AnnaHelpMe> thx mattym
#2069 [17:03] <mattym> patilla4, Is your sound output connected before you started minecraft?
#2070 [17:03] <AnnaHelpMe> yup im downloading it
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#2072 [17:03] * eliveltonemer2016 [eliveltonemer2016@notlogged] has quit. (Client Quit)
#2073 [17:04] <AnnaHelpMe> it says the signature of win64_153343.4425.exe is corrupt or invaild Whats that mean Matt?????!!!!
#2074 [17:04] * eliezer [eliezer@notlogged] has joined #minecrafthelp
#2075 [17:04] <mattym> AnnaHelpMe, Try downloading it again, or if you have the option see if it will let you continue
#2076 [17:05] <AnnaHelpMe> the options say delete or veiw downloads
#2077 [17:05] <Bangg> Anna i only crash when i go into full screen
#2078 [17:05] <Anna> on vanilla?
#2079 [17:05] <patilla4> Yes i see that the computer sound and the sound of mine cráter were on
#2080 [17:05] <patilla4> Minecraft *
#2081 [17:05] <Bangg> yes
#2082 [17:06] <Bangg> like as of now, im on 1.7.10 and im going to join a server, when i join a server i go into f11 and i crash
#2083 [17:06] <AnnaHelpMe> msg mattym hello
#2084 [17:06] <AnnaHelpMe> how do i msg
#2085 [17:07] <mattym> AnnaHelpMe, We dont to PMs here
#2086 [17:07] <mattym> ??> Bangg launcher/crash-log
#2087 [17:07] <Absol> Bangg: We need to see your crash log, which appears after a crash.
#2088 [17:07] <Absol> Bangg: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2089 [17:07] <AnnaHelpMe> on the cornor of my screen it gave me the same link it did for me to get on this site and do what dint work for me:?????~!?~?~?~
#2090 [17:08] <mattym> AnnaHelpMe, If that one doesnt work, try this driver instead http://downloads.dell.com/FOLDER03160288M/1/Video_Driver_C4CM2_WN32_10.18.10.4242_A00.EXE
#2091 [17:08] * BOSCOVBANKER_000 [BOSCOVBANKER_000@notlogged] has joined #minecrafthelp
#2092 [17:08] <AnnaHelpMe> ok i clicked it and its downloading something??!
#2093 [17:08] <mattym> AnnaHelpMe, Once its downloaded, run/install it
#2094 [17:09] <AnnaHelpMe> alright
#2095 [17:09] <Bangg> Anna do i post the link in here?
#2096 [17:09] <AnnaHelpMe> r u msging me
#2097 [17:09] * patilla4 [patilla4@notlogged] has quit. (Ping timeout: 195 seconds)
#2098 [17:09] * BOSCOVBANKER_000 [BOSCOVBANKER_000@notlogged] has quit. (Client Quit)
#2099 [17:09] <mattym> Bangg, Yes
#2100 [17:09] <AnnaHelpMe> matt r u msging me cuz ur name is red
#2101 [17:09] <mattym> AnnaHelpMe, Yes, if I say your name in what im saying, it shows up that way
#2102 [17:09] <AnnaHelpMe> oh ok
#2103 [17:10] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#2104 [17:10] <AnnaHelpMe> ok i clicked run1
#2105 [17:10] <AnnaHelpMe> !
#2106 [17:10] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#2107 [17:10] <AnnaHelpMe> mattym I clicked run now what
#2108 [17:10] <Da_PDOG> Hi guys.
#2109 [17:10] <mattym> AnnaHelpMe, It should start installing
#2110 [17:10] <Da_PDOG> Can someone help me?
#2111 [17:11] <Bangg> what do i put as the poster?
#2112 [17:11] <mattym> Da_PDOG, Please explain the issue you are having
#2113 [17:11] <mattym> Bangg, anything
#2114 [17:13] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#2115 [17:13] <AnnaHelpMe> mattym its installing! <3
#2116 [17:13] <Da_PDOG> Alright. Mattym, my problem is I can not connect to any public servers.
#2117 [17:13] <mattym> Da_PDOG, What error do you get when you try?
#2118 [17:13] <Bangg> http://paste.ubuntu.com/23065810/
#2119 [17:13] <Da_PDOG> When I try to connect, I get this error: java.net.ConnectException: Connection timed out: no further information:
#2120 [17:13] <AnnaHelpMe> mattym, do i wait??????
#2121 [17:13] <patilla4> Sorry i have problems can somebody help me
#2122 [17:13] <mattym> Bangg, I think this may just be an error in the older version, have you seen if it does this in 1.10 or newer?
#2123 [17:13] <Da_PDOG> Mattym, when I try to connect, I get this error: java.net.ConnectException: Connection timed out: no further information:
#2124 [17:13] <mattym> Da_PDOG, That usually just means you are not making a strong enough connection to the server
#2125 [17:13] <Bangg> no. should i try in 1.10 and if it works?
#2126 [17:13] <AnnaHelpMe> ok mattym Thx i think it worked 1 sec
#2127 [17:13] <Da_PDOG> Mattym, how can I fix that?
#2128 [17:13] <mattym> Bangg, Yeah see if you get the same crash
#2129 [17:13] <Bangg> ok
#2130 [17:14] <mattym> Da_PDOG, In the game see if you can connect to the test server here: mctest.ae97.net
#2131 [17:14] <patilla4> I dont Heard anything when i playa and also in the main screen
#2132 [17:14] <mattym> ??> patilla4 win/dxdiag
#2133 [17:14] <patilla4> Can anybody help me?
#2134 [17:14] <AnnaHelpMe> Thx anna, and mattym for the help i am really happy that u helped me thx <3
#2135 [17:14] <Absol> patilla4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2136 [17:14] <Da_PDOG> No mattym. I cannot connect to this IP: mctest.ae97.net
#2137 [17:14] <Da_PDOG> I get the same error.
#2138 [17:15] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2139 [17:15] <mattym> Da_PDOG, Go to speedtest.net run the SpeedTest and get the sharable results link for me
#2140 [17:15] <Bangg> Anna i still crash even in 1.10
#2141 [17:15] <Da_PDOG> Okay.
#2142 [17:16] <mattym> Bangg, Stop pinging Anna, she has left
#2143 [17:16] <mattym> ??> Bangg win/dxdiag
#2144 [17:16] <Absol> Bangg: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2145 [17:17] <Da_PDOG> mattym. Here are my results: http://www.speedtest.net/my-result/5560492592
#2146 [17:17] <AnnaHelpMe> da_pdog im on ur server and it works
#2147 [17:18] <Da_PDOG> My server? AnnaHelpMe, I don't have a server running.
#2148 [17:18] <mattym> Da_PDOG, Are you running any software that would effect your internet connection?
#2149 [17:18] <AnnaHelpMe> what ip did u have in chat">?
#2150 [17:18] <mattym> AnnaHelpMe, You are talking about the test server.
#2151 [17:18] <AnnaHelpMe> oh ya it works for me
#2152 [17:18] <Da_PDOG> mattym, only things I have running right now are google chrome and minecraft.
#2153 [17:19] <Da_PDOG> Not me AnnaHelpMe
#2154 [17:19] <mattym> ??> Da_PDOG win/reinst
#2155 [17:19] <AnnaHelpMe> mattym, what is the test server
#2156 [17:19] <Absol> Da_PDOG: You may need to reinstall the locally installed files that Minecraft puts into place.
#2157 [17:19] <Absol> Da_PDOG: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2158 [17:19] <mattym> Da_PDOG, First try the instructions from Absol
#2159 [17:19] <Da_PDOG> Alright.
#2160 [17:20] <Da_PDOG> It's downloading. I hope this works!
#2161 [17:21] <Bangg> Mattym
#2162 [17:21] <Bangg> http://paste.ubuntu.com/23065818/
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#2164 [17:23] <Da_PDOG> Nope. mattym, and absol, I cannot connect after doing what absol said.
#2165 [17:23] <mattym> Bangg, Lets try updating the graphics driver
#2166 [17:23] <mattym> Bangg, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#2167 [17:23] <mattym> Da_PDOG, Same error?
#2168 [17:23] <Da_PDOG> Yes.
#2169 [17:23] <mattym> ??> Da_PDOG tools/hjt
#2170 [17:23] <Absol> Da_PDOG: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2171 [17:23] <Absol> Da_PDOG: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2172 [17:24] <mattym> Da_PDOG, Ok get me the link as instructed above ^
#2173 [17:24] <Bangg> I have a windows comp, do i do .exe or .zip
#2174 [17:24] <Da_PDOG> Okay. Absol. How big is the file?
#2175 [17:24] <mattym> Da_PDOG, Not sure
#2176 [17:25] <mattym> Da_PDOG, Should be quite small
#2177 [17:25] <Da_PDOG> I got it.
#2178 [17:26] <Da_PDOG> Absol, send you the whole notepad context right?
#2179 [17:26] <Bangg> mattym
#2180 [17:26] <patilla4> Know what do i have to do?
#2181 [17:26] <mattym> Da_PDOG, Follow the rest of the instructions
#2182 [17:26] <Bangg> do i choose .zip or .exe i have a windows computer
#2183 [17:26] <mattym> Da_PDOG, Copy the full notepad to the site and get the link to your paste
#2184 [17:26] <mattym> Bangg, As I said, the .exe
#2185 [17:27] <mattym> patilla4, Did you get the link to your paste?
#2186 [17:27] <patilla4> Yes
#2187 [17:27] <Da_PDOG> http://paste.ubuntu.com/23065824/ There you go mattym and Absol.
#2188 [17:27] <mattym> Da_PDOG, Ok one moment
#2189 [17:27] <patilla4> DoI have to give you?
#2190 [17:27] <Da_PDOG> okay.
#2191 [17:28] <patilla4> Do*
#2192 [17:28] <mattym> Da_PDOG, Its generally a different error, but still causes issues with multiplayer, but it looks like McAfee is your issue
#2193 [17:28] <mattym> ??> Da_PDOG av/mcafee/uninstall
#2194 [17:28] <Absol> Da_PDOG: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2195 [17:28] <patilla4> Do i*
#2196 [17:28] <mattym> Da_PDOG, Only way we know around it is to remove it with the tool Absol linked
#2197 [17:28] <mattym> patilla4, Yes put the link here in the chat
#2198 [17:29] <Da_PDOG> So Absol, I have to remove McAfee?
#2199 [17:30] <Da_PDOG> mayytm. Is there anyway I can reinstall it after the fact?
#2200 [17:31] <mattym> Da_PDOG, From everything weve seen, it will always cause an issue with multiplayer
#2201 [17:31] <patilla4> http://paste.ubuntu.com/23065821/
#2202 [17:32] <mattym> Da_PDOG, If may be worth checking again once they do an update to McAfee, its may just be a recent issue
#2203 [17:32] <Da_PDOG> mattym. I have had mcafee for 4 years. Why would I get the error now?
#2204 [17:32] <Bangg> Ok its done installing how do i update it?
#2205 [17:33] <Da_PDOG> Hello? mattym?
#2206 [17:33] <mattym> patilla4, Are you sure your sound output is correctly set?
#2207 [17:33] <mattym> Bangg, When it finished installing, did it ask to restart?
#2208 [17:34] <mattym> Da_PDOG, They change the ways AV programs block stuff and sometimes it causes problems with other games and programs
#2209 [17:34] <Bangg> No
#2210 [17:34] <patilla4> The game sound or the computer sound?
#2211 [17:34] <mattym> Bangg, Did you install it completely, did it say it finished?
#2212 [17:34] <mattym> patilla4, The computers settings
#2213 [17:34] <Bangg> ya..
#2214 [17:34] <mattym> Bangg, Restart the computer, then try Minecraft again.
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#2216 [17:35] <Bangg> Ill redownload it just to make sure
#2217 [17:35] <patilla4> And what Will i have to do to set it correctly
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#2220 [17:35] <mattym> patilla4, Not sure, there should be an option to set the default sound output. Make sure its set to the computers speakers if it has them
#2221 [17:36] <benj> Hi whenever i try to join my friends game it says im not friends with the host when i am what do i do
#2222 [17:36] <benj> xbox one btw
#2223 [17:36] <mattym> benj, Are you both logged into Xbox Live and friends?
#2224 [17:37] <benj> yea
#2225 [17:37] <mattym> benj, We dont get many Console Edition issues here and im not familiar with this one, I would check in the forums.
#2226 [17:37] <benj> okay\
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#2229 [17:40] <patilla4> What do you refer with the computer speaker
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#2231 [17:41] <mattym> patilla4, I am not familiar with your specific computer, you will need to figure that out.
#2232 [17:42] <patilla4> Okey thx
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#2238 [17:45] <Bangg> Mattym
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#2254 [17:56] <Da_PDOG> Hello.
#2255 [17:56] <Da_PDOG> I need help.
#2256 [17:56] <Da_PDOG> Anyone here to help?
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#2259 [17:57] <lexie> hey, ive just tried to log onto the game but it says something about my graphis drivers but they are updated... any idea why this is happening?
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#2262 [17:58] <__Crysis__> I have the same problem as lexie
#2263 [17:58] <mattym> lexie and __Crysis__ Do you have the link to your dxdiag report? If so please post the link in this chat.
#2264 [17:58] <mattym> Da_PDOG, And change?
#2265 [17:58] <Da_PDOG> Hey. I am getting this error: java.net.ConnectException: Connection timed out: no further information: can someone please help?
#2266 [17:58] <__Crysis__> http://paste.ubuntu.com/23065847/
#2267 [17:58] <Da_PDOG> No change mattym. Still getting the error.
#2268 [17:58] <mattym> Da_PDOG, Did you use the removal tool?
#2269 [17:58] <Da_PDOG> Yes.
#2270 [17:58] <mattym> ??> Da_PDOG av/adwcleaner
#2271 [17:58] <Absol> Da_PDOG: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2272 [17:58] <Absol> Da_PDOG: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2273 [17:58] <mattym> Da_PDOG, Do that as well ^
#2274 [17:59] <mattym> __Crysis__, One moment
#2275 [17:59] * jujuba_gamer26 [jujuba_gamer26@notlogged] has joined #minecrafthelp
#2276 [17:59] <jujuba_gamer26> quero jogar nessa versao do windos
#2277 [18:00] * jujuba_gamer26 [jujuba_gamer26@notlogged] has quit. (Client Quit)
#2278 [18:00] <mattym> __Crysis__, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
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#2280 [18:01] <__Crysis__> Thanks
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#2283 [18:04] * brook [brook@notlogged] has joined #minecrafthelp
#2284 [18:04] <brook> hi
#2285 [18:04] <brook> where do i got to ask help for making mods
#2286 [18:04] <Da_PDOG> Hey, Absol. You there?
#2287 [18:04] <brook> with forge
#2288 [18:05] * jose [jose@notlogged] has joined #minecrafthelp
#2289 [18:05] <Da_PDOG> mattym: My minecraft issue is still not fixing.
#2290 [18:05] <Da_PDOG> Absol: My minecraft issue is still not fixing.
#2291 [18:05] * jose [jose@notlogged] has quit. (Client Quit)
#2292 [18:05] <lexie> sam here
#2293 [18:06] <lexie> same
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#2295 [18:07] * moisesin83 [moisesin83@notlogged] has joined #minecrafthelp
#2296 [18:07] <Da_PDOG> mattym: ?
#2297 [18:07] <moisesin83> Hello I can report that page that sells hacks stuff
#2298 [18:07] <Da_PDOG> You there?
#2299 [18:08] * vinicius [vinicius@notlogged] has quit. (Quit: Web client closed)
#2300 [18:09] <pie_flavor> moisesin83: which are you referring to?
#2301 [18:10] * irontooth100 [irontooth100@notlogged] has joined #minecrafthelp
#2302 [18:10] <pie_flavor> if you're referring to MCLeaks or similar, Mojang can't directly do anything about it
#2303 [18:10] <pie_flavor> as they don't directly run Mojang software or do anything Mojang-policeable.
#2304 [18:10] <pie_flavor> Trust me, they're well aware.
#2305 [18:11] <moisesin83> mcleaks.net eque hate people who use this product hacks and promotes them so prefer denounce
#2306 [18:11] <Da_PDOG> mattym, absol. You guys there?
#2307 [18:11] <pie_flavor> ?? bot
#2308 [18:11] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2309 [18:11] <moisesin83> people prefer to play and have fun juegen legally only with those people you can not
#2310 [18:11] <irontooth100> i need help with my minecraft i am using latest java and launcher here is the crash logCompletely ignored arguments: [--nativeLauncherVersion, 307] [20:27:54] [Client thread/INFO]: Setting user: cailey0513 [20:27:54] [Client thread/INFO]: (Session ID is <censored>) [20:27:58] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at
#2311 [18:11] <Da_PDOG> ?? bot
#2312 [18:11] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2313 [18:12] <pie_flavor> irontooth100: whoa there
#2314 [18:12] <pie_flavor> ??> irontooth100 paste
#2315 [18:12] <Absol> irontooth100: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2316 [18:12] <Da_PDOG> ?? mattym
#2317 [18:12] <pie_flavor> moisesin83: all that can be reported are servers, since Mojang can blacklist them in the launcher.
#2318 [18:13] <pie_flavor> but MCLeaks is all about bypassing Mojang's authentication entirely, so Mojang can't do anything about them.
#2319 [18:13] <irontooth100> i have the link now http://paste.ubuntu.com/23065872/
#2320 [18:13] <moisesin83> then already reported ?
#2321 [18:13] <pie_flavor> yes, they have been reported
#2322 [18:13] <irontooth100> yea
#2323 [18:14] <pie_flavor> ??> irontooth100 win/reinst
#2324 [18:14] <Absol> irontooth100: You may need to reinstall the locally installed files that Minecraft puts into place.
#2325 [18:14] <Absol> irontooth100: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2326 [18:15] <moisesin83> I do not understand minecraft illegal because they do not recognize the launchers instead of putting the sword late anyway if people use hacks : c
#2327 [18:16] <pie_flavor> moisesin83: i apologize but that is incomprehensible
#2328 [18:16] <pie_flavor> are you using google translate?
#2329 [18:16] <Da_PDOG> Can someone help me?
#2330 [18:17] <pie_flavor> Da_PDOG: did you use adwcleaner like mattym said?
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#2333 [18:17] <Da_PDOG> Yes pie.
#2334 [18:17] <Da_PDOG> Still didn't work.
#2335 [18:18] <Da_PDOG> What should I do pie_flavor ?
#2336 [18:18] * ps3hswn [ps3hswn@notlogged] has joined #minecrafthelp
#2337 [18:18] <pie_flavor> I'm not scrolling through about fifty pages of textwall, what have you tried so far?
#2338 [18:18] <Da_PDOG> You know of my problem pie_flavor ?
#2339 [18:18] <ps3hswn> m
#2340 [18:18] <brook> what is wrong?
#2341 [18:18] <ps3hswn> ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
#2342 [18:19] <pie_flavor> ConnectException: connection refused
#2343 [18:19] * moisesin83 [moisesin83@notlogged] has quit. (Ping timeout: 195 seconds)
#2344 [18:19] <pie_flavor> it's very generic, and a million things could be causing it
#2345 [18:19] <Da_PDOG> pie_flavor: want a list of everything I have tried?
#2346 [18:19] * ps3hswn [ps3hswn@notlogged] has quit. (Client Quit)
#2347 [18:19] <Da_PDOG> pie_flavor: want a list of everything I have tried?
#2348 [18:20] <pie_flavor> nvm, i read it
#2349 [18:20] <Da_PDOG> okay.
#2350 [18:20] <pie_flavor> what os are you using?
#2351 [18:20] <Da_PDOG> I don't know. How do I tell?
#2352 [18:20] <brook> are you using microsoft windows?
#2353 [18:20] <brook> that is the most common OS
#2354 [18:21] <pie_flavor> it's windows, apple, or linux
#2355 [18:21] <Da_PDOG> Yes. I have windows 10.
#2356 [18:21] <pie_flavor> which one
#2357 [18:21] <pie_flavor> all right
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#2359 [18:21] <pie_flavor> have you added an exception for Minecraft in Windows Firewall
#2360 [18:21] <Da_PDOG> No
#2361 [18:21] * pedrothelink902 [pedrothelink902@notlogged] has quit. (Client Quit)
#2362 [18:21] <Da_PDOG> That, I have not tried,
#2363 [18:21] * pedrothelink902 [pedrothelink902@notlogged] has joined #minecrafthelp
#2364 [18:21] <pie_flavor> That's likely your problem, and I don't know why mattym didn't check for that first.
#2365 [18:22] <Da_PDOG> So what do I do? I am not to farmilliar with firewalls.
#2366 [18:22] <pie_flavor> well, absol doesn't really have a factoid for it, only for disabling
#2367 [18:22] <pie_flavor> so 'scuse me while i check myself, since i haven't done it in a while
#2368 [18:23] <Da_PDOG> Wait, why would you need absol to tell me about this?
#2369 [18:23] * HKG_Winter [HKG_Winter@notlogged] has joined #minecrafthelp
#2370 [18:23] <HKG_Winter> hello
#2371 [18:23] <HKG_Winter> any staff on?
#2372 [18:23] <pie_flavor> HKG_Winter: any of us can help you
#2373 [18:23] <pie_flavor> Da_PDOG: it's simpler
#2374 [18:23] <HKG_Winter> it's regarding something else
#2375 [18:23] <Da_PDOG> okay.
#2376 [18:23] <HKG_Winter> like more eula
#2377 [18:23] <HKG_Winter> and servers
#2378 [18:23] <HKG_Winter> so I'll need a direct answer from someone who can help
#2379 [18:24] <Da_PDOG> HKG_Winter: Just ask.
#2380 [18:24] <pie_flavor> HKG_Winter: i'm well versed in the eula, and again any of us can hlep
#2381 [18:24] <HKG_Winter> Well the server I played on they sold ranks which went against EULA
#2382 [18:24] <HKG_Winter> But anyways
#2383 [18:24] <HKG_Winter> i had one of those ranks
#2384 [18:24] <HKG_Winter> and now they were adding more servers
#2385 [18:24] <HKG_Winter> onto bungeecord
#2386 [18:24] <HKG_Winter> and ranks dont fking transfer
#2387 [18:24] <HKG_Winter> so if I were to chargeback
#2388 [18:24] <HKG_Winter> would that be a reasonable chargeback reason?
#2389 [18:24] <Da_PDOG> yeah?
#2390 [18:25] <Da_PDOG> Yes. I believe so.
#2391 [18:25] <HKG_Winter> See that's the problem
#2392 [18:25] <pie_flavor> HKG_Winter: were they intended to transfer?
#2393 [18:25] <HKG_Winter> The server said no
#2394 [18:25] <HKG_Winter> but according to mojang's eula
#2395 [18:25] <irontooth100> Um it didnt work absol
#2396 [18:25] <pie_flavor> if they were intended to transfer, it's a bug report and you need to take it up with them.
#2397 [18:25] * Anderson88 [Anderson88@notlogged] has joined #minecrafthelp
#2398 [18:25] <HKG_Winter> it's not
#2399 [18:25] <pie_flavor> ??> irontooth100 bot
#2400 [18:25] * pedrothelink902 [pedrothelink902@notlogged] has quit. (Ping timeout: 195 seconds)
#2401 [18:25] <HKG_Winter> they said no
#2402 [18:25] <Absol> irontooth100: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2403 [18:25] * r_denizen_588 [r_denizen_588@notlogged] has joined #minecrafthelp
#2404 [18:25] <HKG_Winter> they dont want it to transfer
#2405 [18:25] <pie_flavor> If they weren't intended to transfer, it's honestly up to them what defines a 'rank'
#2406 [18:25] <HKG_Winter> they want us to pay me
#2407 [18:25] <HKG_Winter> pay more*
#2408 [18:25] <HKG_Winter> for another rank
#2409 [18:25] <HKG_Winter> that's against EULA
#2410 [18:26] <pie_flavor> however, if they're breaking eula,,
#2411 [18:26] <HKG_Winter> so I'm thinking that's bullshit
#2412 [18:26] <Absol> HKG_Winter: Please keep it civil
#2413 [18:26] <HKG_Winter> civil?
#2414 [18:26] <pie_flavor> ??> HKG_Winter legal/report
#2415 [18:26] <HKG_Winter> what you mean?
#2416 [18:26] <Absol> HKG_Winter: You can report servers that may be violating the EULA or the ToS here: http://is.gd/mc_report_serv
#2417 [18:26] <Absol> HKG_Winter: If you are in immediate danger or were scammed, contact the local authorities. Mojang will not disclose information of individual users to anyone unless required by court.
#2418 [18:26] <pie_flavor> HKG_Winter: absol's just a bot
#2419 [18:26] <HKG_Winter> That's not what I meant
#2420 [18:26] <HKG_Winter> oh
#2421 [18:26] <Anderson88> Need help with Pixel Format not Accelerated.
#2422 [18:26] <pie_flavor> he responded to the s-word
#2423 [18:26] <HKG_Winter> god
#2424 [18:26] <HKG_Winter> oh i see
#2425 [18:26] <HKG_Winter> well i mean
#2426 [18:26] <pie_flavor> ??> Anderson88 win/dxdiag
#2427 [18:26] <irontooth100> I am still having the same report http://paste.ubuntu.com/23065872/
#2428 [18:26] <Absol> Anderson88: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2429 [18:26] <HKG_Winter> you see what i mean right?
#2430 [18:26] <pie_flavor> yeah
#2431 [18:26] <Da_PDOG> pie_flavor: can you continue helping me? What do I need to do with my firewall again?
#2432 [18:26] <pie_flavor> i triggered an absol factoid about reporting.
#2433 [18:26] <HKG_Winter> I need to know if i can chargeback without any problems
#2434 [18:26] <pie_flavor> Da_PDOG: one second
#2435 [18:27] <Da_PDOG> okay.
#2436 [18:27] <pie_flavor> four people at once here
#2437 [18:27] <pie_flavor> HKG_Winter: most likely. meanwhile, report them at the link absol provided.
#2438 [18:27] <HKG_Winter> MY MONEY
#2439 [18:27] <HKG_Winter> THOUGH
#2440 [18:27] <HKG_Winter> I WANT IT BACK YOU SEE?
#2441 [18:27] <pie_flavor> yes
#2442 [18:27] <pie_flavor> do the chargeback
#2443 [18:27] <pie_flavor> worst that'll get happened is you'll get banned
#2444 [18:27] <pie_flavor> from the server
#2445 [18:27] <Anderson88> Absol: I tried following the directions and after selecting update I still get the same error
#2446 [18:27] <pie_flavor> which will go down anyway if you report them
#2447 [18:27] <pie_flavor> ??> Anderson88 bot
#2448 [18:27] <HKG_Winter> Apparently according to them
#2449 [18:27] <Absol> Anderson88: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2450 [18:28] <pie_flavor> Anderson88: paste the link here
#2451 [18:28] <HKG_Winter> this is what they say
#2452 [18:28] <HKG_Winter> Any Chargebacks will result in Permanent Ban from the server and BuyCraft.net. Charging back on items recieved is fraud and we WILL agressively pursue any fraudulent charges or chargebacks. Any fraud WILL be forwarded to the proper Local Authorities in chargebackers home area as well as the FBI internet crimes division: http://www.ic3.gov
#2453 [18:28] <HKG_Winter> So I mean
#2454 [18:28] <HKG_Winter> is it safe to chargeback?
#2455 [18:28] * Pulse [Pulse@notlogged] has joined #minecrafthelp
#2456 [18:28] <pie_flavor> HKG_Winter: yes.
#2457 [18:28] <pie_flavor> 100%.
#2458 [18:28] <Anderson88> pie_flavor: http://paste.ubuntu.com/23065877/ is this the link?
#2459 [18:28] <pie_flavor> the server will get mad at you, but paypal won't.
#2460 [18:28] <pie_flavor> Anderson88: thank you, one second.
#2461 [18:29] * patilla4 [patilla4@notlogged] has joined #minecrafthelp
#2462 [18:29] <Da_PDOG> pie_flavor: can you continue helping me? What do I need to do with my firewall again?
#2463 [18:29] <pie_flavor> Da_PDOG: Right click the start button
#2464 [18:29] <pie_flavor> Control Panel
#2465 [18:29] <Da_PDOG> okay.
#2466 [18:29] <pie_flavor> Windows Firewall
#2467 [18:29] <Pulse> http://paste.ubuntu.com/23065875/
#2468 [18:29] <pie_flavor> Allow an app or feature through windows firewall
#2469 [18:29] <HKG_Winter> I mean
#2470 [18:29] <HKG_Winter> if they report me to FBI and shit
#2471 [18:29] * Absol kicked HKG_Winter from #minecrafthelp (Reason: KG_Winter :Keep it civilized, you are just a human)
#2472 [18:29] <patilla4> Hello can anybody help me? I dont Heard the minecraft
#2473 [18:29] <Pulse> Keyaordmessedup
#2474 [18:29] <pie_flavor> Allow all instances of Minecraft and Java through.
#2475 [18:29] * HKG_Winter [HKG_Winter@notlogged] has joined #minecrafthelp
#2476 [18:29] <Da_PDOG> Now what pie_flavor ?
#2477 [18:29] <HKG_Winter> am I on the same room?
#2478 [18:29] <pie_flavor> HKG_Winter: sorry about that
#2479 [18:30] <pie_flavor> don't use the word
#2480 [18:30] <HKG_Winter> lmao
#2481 [18:30] <HKG_Winter> it's ok
#2482 [18:30] <HKG_Winter> but like
#2483 [18:30] <pie_flavor> again, bot
#2484 [18:30] <HKG_Winter> if they report me to fbi or something
#2485 [18:30] <pie_flavor> they won't
#2486 [18:30] <HKG_Winter> wtf can i do?
#2487 [18:30] <HKG_Winter> i mean
#2488 [18:30] <HKG_Winter> the threat is there
#2489 [18:30] <Da_PDOG> Now what pie_flavor ?
#2490 [18:30] <pie_flavor> the server had no right to charge you money for that in the first place
#2491 [18:30] <pie_flavor> since they violate the eula by doing so
#2492 [18:30] <pie_flavor> Da_PDOG: save, exit, try again
#2493 [18:30] <HKG_Winter> alright then
#2494 [18:30] <pie_flavor> HKG_Winter: so the money should legally be yours
#2495 [18:30] <HKG_Winter> I see
#2496 [18:30] <HKG_Winter> Umm
#2497 [18:30] <Da_PDOG> Wait, pie_flavor . Save what? All you had me do was open windows firewall.
#2498 [18:30] <HKG_Winter> But here's the prob
#2499 [18:31] <pie_flavor> Da_PDOG: ok button i mean
#2500 [18:31] <HKG_Winter> Is there anyway I can find a minecraft rep?
#2501 [18:31] <Da_PDOG> It doesn't let me.
#2502 [18:31] <Da_PDOG> I haven't made any modifications pie_flavor .
#2503 [18:31] <pie_flavor> HKG_Winter: they don't come here
#2504 [18:31] * HKG_Winter [HKG_Winter@notlogged] has quit. (Client Quit)
#2505 [18:31] <pie_flavor> this is unofficial and community-run
#2506 [18:31] * HKG_Winter [HKG_Winter@notlogged] has joined #minecrafthelp
#2507 [18:31] <HKG_Winter> did I get kicked again?
#2508 [18:31] <pie_flavor> no, you quit
#2509 [18:31] <HKG_Winter> oh
#2510 [18:31] <pie_flavor> as i said, this is unofficial and community-run
#2511 [18:31] <HKG_Winter> that's weird
#2512 [18:31] <Da_PDOG> I haven't made any modifications pie_flavor .
#2513 [18:31] <pie_flavor> you can contact mojang here
#2514 [18:31] <Da_PDOG> I haven't made any modifications pie_flavor . It won't let me click ok.
#2515 [18:31] <pie_flavor> ??> HKG_Winter mojang/email
#2516 [18:31] <patilla4> Hello can anybody help me? I cant Heard nothing on minecraft
#2517 [18:31] <Absol> HKG_Winter: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2518 [18:31] <Absol> HKG_Winter: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2519 [18:31] * irontooth100 [irontooth100@notlogged] has quit. (Ping timeout: 195 seconds)
#2520 [18:32] <pie_flavor> ??> Da_PDOG scold/repeat
#2521 [18:32] <Absol> Da_PDOG: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2522 [18:32] <Absol> Da_PDOG: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2523 [18:32] <Absol> Da_PDOG: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2524 [18:32] * brook [brook@notlogged] has left #minecrafthelp
#2525 [18:32] <Da_PDOG> Sorry pie_flavor .
#2526 [18:32] <pie_flavor> Da_PDOG: As I said, in the firewall settins, allow all instances of Java and Minecraft through.
#2527 [18:32] <Da_PDOG> I haven't made any modifications pie_flavor . It won't let me click ok. What do I do?
#2528 [18:32] <Da_PDOG> okay.
#2529 [18:32] * Jupie [Jupie@notlogged] has joined #minecrafthelp
#2530 [18:32] <pie_flavor> both public and home, since I don't know what network you've classified your normal wifi as.
#2531 [18:33] <pie_flavor> ok, who else was talking to me
#2532 [18:33] <patilla4> http://paste.ubuntu.com/23065821/
#2533 [18:33] <Jupie> hello, I came on here a few weeks ago with a problem in regards to a prolem with the sleep mode. I went to lie down in bed and it froze on that screen for the past 5 minutes. It was working fine, and then just now it wasn't. what is the code for it? I run this app on a mac. thank you!
#2534 [18:34] <Anderson88> pie_flavor I was
#2535 [18:34] <pie_flavor> ah
#2536 [18:34] <Da_PDOG> pie_flavor: all done. I clicked ok and i'm still getting the error.
#2537 [18:34] <pie_flavor> pfna
#2538 [18:34] <pie_flavor> Da_PDOG: honestly then i don't know
#2539 [18:35] <pie_flavor> first let's try the reinstlal
#2540 [18:36] <pie_flavor> ??> Anderson88 win/reinst
#2541 [18:36] <patilla4> Pls need help
#2542 [18:36] <Absol> Anderson88: You may need to reinstall the locally installed files that Minecraft puts into place.
#2543 [18:36] <Absol> Anderson88: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2544 [18:36] <pie_flavor> patilla4: Is this recurring? have you tried restarting your computer?
#2545 [18:37] <Anderson88> Ok I'll try these thank you pie_flavor and Absol
#2546 [18:37] <pie_flavor> Jupie: that is an interesting problem
#2547 [18:37] <pie_flavor> do you remember who helped you with it?
#2548 [18:37] <Jupie> absol i think
#2549 [18:37] <pie_flavor> nope
#2550 [18:37] <pie_flavor> ?? bot
#2551 [18:37] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2552 [18:38] * Thiago [Thiago@notlogged] has joined #minecrafthelp
#2553 [18:38] <patilla4> Yes i try also redownloading the minecraft
#2554 [18:38] * xkillj0y [xkillj0y@notlogged] has joined #minecrafthelp
#2555 [18:38] <pie_flavor> patilla4: i don't know this one. if mattym or one of the ops comes on, ask them
#2556 [18:39] <xkillj0y> i am having a problem with my minecraft install being unable to set up my runtime environment
#2557 [18:39] <pie_flavor> xkillj0y: is there text that can be copied?
#2558 [18:39] <pie_flavor> like an error report or something?
#2559 [18:39] <patilla4> Pie pls help me
#2560 [18:39] <patilla4> Sorry
#2561 [18:39] <Jupie> all i remember is that I had to type something into the terminal on my mac....there was some code that I got to copy and paste and it worked
#2562 [18:39] <pie_flavor> does other sound work?
#2563 [18:40] <patilla4> I yes all works
#2564 [18:40] <pie_flavor> Jupie: i'm not well versed with macs. someone else was helping you, it'd probably be a good idea to find them
#2565 [18:40] <Anderson88> Absol: After I get to .minecraft directory I cannot locate a saves directory?
#2566 [18:40] <pie_flavor> ??> Anderson88 bot
#2567 [18:40] <Absol> Anderson88: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2568 [18:40] <Jupie> i think it was Absol who helped, but I"m not sure.....
#2569 [18:40] <pie_flavor> and if you can't find a saves directory, then just ignore it
#2570 [18:40] <xkillj0y> i'm on windows 10 fyi, but on the normal version. it's completely just.. not working. i'm trying to install and it says "cannot start the minecraft runtime environment"
#2571 [18:40] <pie_flavor> Jupie: absol is a bot
#2572 [18:41] <pie_flavor> someone used a ?? command to trigger absol to tell you something
#2573 [18:41] <Jupie> oh
#2574 [18:41] <patilla4> Absol do you know what is my problem
#2575 [18:41] <pie_flavor> ??> patilla4 bot
#2576 [18:41] <Absol> patilla4: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2577 [18:41] <Jupie> then i dont remember who it was
#2578 [18:41] <pie_flavor> ??> xkillj0y win/reinst
#2579 [18:41] <Absol> xkillj0y: You may need to reinstall the locally installed files that Minecraft puts into place.
#2580 [18:41] <Absol> xkillj0y: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2581 [18:41] <pie_flavor> i wish absol's name made it clearer he was a bot
#2582 [18:42] <xkillj0y> there is no .minecraft directory
#2583 [18:42] <pie_flavor> xkillj0y: ah
#2584 [18:42] <pie_flavor> so it's never started once?
#2585 [18:43] <patilla4> Pls Who can help me say me
#2586 [18:43] * Thiago [Thiago@notlogged] has quit. (Ping timeout: 195 seconds)
#2587 [18:43] <xkillj0y> i attempted to install it maybe two minutes ago so no
#2588 [18:43] <xkillj0y> this is a clean reinstall
#2589 [18:43] <pie_flavor> hmm.
#2590 [18:43] <pie_flavor> i wonder
#2591 [18:44] <pie_flavor> ??> xkillj0y dl/win/alternate
#2592 [18:44] <Absol> xkillj0y: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#2593 [18:44] * Kong_Master [Kong_Master@notlogged] has joined #minecrafthelp
#2594 [18:45] <xkillj0y> whilst i do that would you like me to send you the native log that's just popped up?
#2595 [18:45] <pie_flavor> sure
#2596 [18:45] * Kong_Master [Kong_Master@notlogged] has quit. (Client Quit)
#2597 [18:45] <pie_flavor> ??> xkillj0y paste
#2598 [18:45] <Absol> xkillj0y: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2599 [18:45] <xkillj0y> http://paste.ubuntu.com/23065889/
#2600 [18:46] <pie_flavor> oh, and when doing the alternative download, make sure you have java installed
#2601 [18:46] <xkillj0y> it is installed haha. this is now working. any idea why it would do this?
#2602 [18:47] <pie_flavor> no clue
#2603 [18:47] <pie_flavor> might have something to do with permissions
#2604 [18:48] <xkillj0y> i'm the admin and only user on this computer lol. thank you for helping me either way
#2605 [18:48] * CristhianGO [CristhianGO@notlogged] has joined #minecrafthelp
#2606 [18:49] * kirby|gone [kirby|gone@notlogged] has joined #minecrafthelp
#2607 [18:49] * Absol kicked kirby|gone from #minecrafthelp (Reason: irby|gone :Rule 5 is a thing. (#665))
#2608 [18:49] * xkillj0y [xkillj0y@notlogged] has quit. (Quit: Web client closed)
#2609 [18:57] * mrkirby154 [mrkirby154@notlogged] has joined #minecrafthelp
#2610 [18:58] <mrkirby154> Hey Absol, Sorry for brekaing rule five. I comepltely forgot that I had that enabled
#2611 [18:58] <mrkirby154> I disabled it now
#2612 [19:00] <Lord_Ralex> (absol is a bot)
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#2614 [19:04] * giga45 [giga45@notlogged] has joined #minecrafthelp
#2615 [19:06] <giga45> giga45 I need help getting the computer game to work on computer
#2616 [19:07] <giga45> giga45 it says crashed
#2617 [19:08] <Anderson88> pie_flavor: I tried uninstalling and reinstalling minecraft, same error, I tried downloading the alternative option and still gets the same error, any suggestions?
#2618 [19:09] * abraham [abraham@notlogged] has joined #minecrafthelp
#2619 [19:09] <giga45> giga45 Game wont work on computer keeps saying crash report
#2620 [19:09] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
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#2624 [19:10] <giga45> giga45 just bought game and wont work
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#2626 [19:13] * leonardo [leonardo@notlogged] has quit. (Ping timeout: 195 seconds)
#2627 [19:13] * mrkirby153 [mrkirby153@notlogged] has joined #minecrafthelp
#2628 [19:13] * Absol kicked mrkirby153 from #minecrafthelp (Reason: rkirby153 :Rule 5 is a thing. (#665))
#2629 [19:16] * Carvalhobionic [Carvalhobionic@notlogged] has joined #minecrafthelp
#2630 [19:16] <giga45> we had just bought the game and it wont work can you fix it
#2631 [19:17] <mattym> ??> giga45 launcher/crash-log
#2632 [19:17] <Absol> giga45: We need to see your crash log, which appears after a crash.
#2633 [19:17] <Absol> giga45: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2634 [19:17] <giga45> we did that but it didnt work
#2635 [19:18] <giga45> can you do it for us
#2636 [19:18] <mattym> giga45, Its not supposed to fix anything, I need to link you create to figure out the issue
#2637 [19:18] <giga45> can you fix the issue
#2638 [19:18] * Guest48984 is now known as Extreme
#2639 [19:18] <pie_flavor> giga45: it tells us how to fix the issue
#2640 [19:18] * KD [KD@notlogged] has joined #minecrafthelp
#2641 [19:18] <pie_flavor> so do it
#2642 [19:19] <mattym> giga45, You need to provide the link to your paste
#2643 [19:19] <giga45> yea i know but we tried it and it didnt work we did exactly
#2644 [19:20] <mattym> giga45, Its not supposed to fix anything
#2645 [19:20] <mattym> giga45, You need to get us that information so we can figure out what to do
#2646 [19:20] * Carvalhobionic [Carvalhobionic@notlogged] has quit. (Ping timeout: 195 seconds)
#2647 [19:21] <giga45> what information?
#2648 [19:21] <mattym> ??> giga45 launcher/crash-log
#2649 [19:21] <Absol> giga45: We need to see your crash log, which appears after a crash.
#2650 [19:21] <Absol> giga45: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2651 [19:21] <mattym> giga45, Read what Absol said
#2652 [19:22] <giga45> ok ill try it one more time
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#2654 [19:23] * __Crysis__ [__Crysis__@notlogged] has quit. (Ping timeout: 195 seconds)
#2655 [19:24] <giga45> i dont understand it
#2656 [19:25] <pie_flavor> Anderson88: when mattym is done with giga45, he can probably help you
#2657 [19:25] <pie_flavor> again, i can't, and the fix you were trying was for a completely different person with a completey different error
#2658 [19:25] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#2659 [19:25] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2660 [19:26] * A__D is now known as A_D
#2661 [19:27] <pie_flavor> giga45: which part do you not understand
#2662 [19:28] * mrkirby153 [mrkirby153@notlogged] has joined #minecrafthelp
#2663 [19:29] <pie_flavor> mrkirby153: in case you can't sense the pattern
#2664 [19:29] <pie_flavor> turn off awaynick
#2665 [19:29] <pie_flavor> turn off autojoin
#2666 [19:30] <mrkirby153> Yeah
#2667 [19:30] <pie_flavor> the former gets you kicked, the latter gets you banneed
#2668 [19:30] * Dracotech [Dracotech@notlogged] has joined #minecrafthelp
#2669 [19:30] <mrkirby153> I thought the latter got kicked, and the former banned, but whatever
#2670 [19:30] <mrkirby153> I'll see if I can disable it for this channel
#2671 [19:30] * higor_pvp [higor_pvp@notlogged] has joined #minecrafthelp
#2672 [19:31] <pie_flavor> mrkirby153: you can't switch nicks per-channel
#2673 [19:31] <pie_flavor> the reason we ask you to turn off awaynick is because it's obnoxious
#2674 [19:31] <mrkirby153> No, I was talking about Autojoin
#2675 [19:31] * thiago [thiago@notlogged] has joined #minecrafthelp
#2676 [19:31] <pie_flavor> ah
#2677 [19:31] <pie_flavor> why do you even have it on?
#2678 [19:31] <mrkirby153> And I didn't even know I had awaynick because, well, I had to be away for the nick to change
#2679 [19:32] * thiago [thiago@notlogged] has quit. (Client Quit)
#2680 [19:32] <mrkirby153> And I have no idea, I guess I never bothered to turn it off, nor knew it was even on
#2681 [19:32] <pie_flavor> what bouncer do you use
#2682 [19:32] <mrkirby153> ZNC
#2683 [19:32] <mrkirby153> Turned it off, not really worth keeping on in the first place
#2684 [19:32] * techno156 [techno156@notlogged] has quit. (Ping timeout: 190 seconds)
#2685 [19:33] <pie_flavor> you can type /msg *status listmods
#2686 [19:33] * abraham [abraham@notlogged] has joined #minecrafthelp
#2687 [19:33] <pie_flavor> and it'll show you which ones you have
#2688 [19:33] <mrkirby153> Yeah, I'm aware, I guess I really never bothered to check which ones were on by default (Apparently that one was)
#2689 [19:33] <pie_flavor> if you want automatic away, use the simple_away mod
#2690 [19:33] <mrkirby153> I do
#2691 [19:34] <mrkirby153> I guess awaynick turned itself on
#2692 [19:34] <mrkirby153> Or it wasn't turned off. It's resolved now
#2693 [19:35] <mrkirby153> I would've never known that it was on if I didn't have pings redirect to *highlight when I'm DC'd
#2694 [19:38] * Cat [Cat@notlogged] has joined #minecrafthelp
#2695 [19:39] <Cat> I can't purchase minecraft do you have any ideas?
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#2704 [19:46] <AnnaHelpMe> mattym what servers do u play
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#2708 [19:59] <Orlando> I am having a suncertpathbuilderexception minecraft problem if someone can please help me
#2709 [19:59] <mattym> ??> Orlando info/mcleaks
#2710 [19:59] <Absol> Orlando: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#2711 [19:59] <Absol> Orlando: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2712 [20:00] <mattym> ??> Orlando win/hosts/edit
#2713 [20:00] <Absol> Orlando: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2714 [20:00] <Absol> Orlando: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2715 [20:02] <pie_flavor> mattym: i noted that Absol does not in fact have an entry regarding how to add programs to your firewall
#2716 [20:02] <Orlando> okay i did
#2717 [20:02] <pie_flavor> only to outright disable it
#2718 [20:03] <Orlando> Absol what do I do next
#2719 [20:03] <mattym> pie_flavor, Yeah, we only use that if individual settings dont seem to work
#2720 [20:03] <pie_flavor> ??> Orlando bot
#2721 [20:03] <Absol> Orlando: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2722 [20:03] <mattym> Orlando, Did you edit the file and remove the lines
#2723 [20:03] <Qball> ??
#2724 [20:03] <Orlando> i delete the ip things
#2725 [20:03] <Qball> ??>qball
#2726 [20:03] <mattym> Orlando, Then save the file and try to start it again
#2727 [20:04] <Qball> ??> ball bot
#2728 [20:04] <Absol> ball: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2729 [20:04] <Orlando> oh my gosh thank you I really appreaciate it
#2730 [20:04] <pie_flavor> never hack minecraft again
#2731 [20:04] <Qball> wait who hacked
#2732 [20:05] <Orlando> thanks matt
#2733 [20:05] <pie_flavor> orlando did
#2734 [20:05] <Qball> how
#2735 [20:05] <pie_flavor> we can't tell you
#2736 [20:05] <pie_flavor> or else you'd do it
#2737 [20:05] <Qball> oh he use mcleaks
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#2739 [20:07] <Qball> the chain smokers
#2740 [20:07] <Qball> thats a band name
#2741 [20:07] <Qball> like wtf is this world coming to
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#2752 [20:46] <bigdnt> Sometimes my minecraft loads with bright colored blocks.
#2753 [20:47] <CubeTheThird> bigdnt, can you get a screenshot of this?
#2754 [20:48] <bigdnt> I have one. how do i load it into chat
#2755 [20:48] <CubeTheThird> bigdnt, paste it onto http://paste.ubuntu.com and give the URL here.
#2756 [20:48] <CubeTheThird> oops wrong site
#2757 [20:48] <Chromaryu> ?? imgur
#2758 [20:48] <Absol> imgur: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2759 [20:48] <CubeTheThird> ??> bigdnt imgur
#2760 [20:48] <Absol> bigdnt: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2761 [20:48] <CubeTheThird> :p
#2762 [20:48] <bigdnt> i'll try
#2763 [20:49] <Chromaryu> I like to use ShareX for now
#2764 [20:49] <Chromaryu> aka puush
#2765 [20:51] <bigdnt> don't know how.
#2766 [20:51] <CubeTheThird> bigdnt, how to do it on imgur?
#2767 [20:51] <bigdnt> yeah
#2768 [20:52] <CubeTheThird> bigdnt, click "new post" at the top
#2769 [20:52] <bigdnt> ok, how do I enter url
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#2772 [20:53] <bigdnt> http://imgur.com/a/wcWET
#2773 [20:53] <bigdnt> ?
#2774 [20:53] <CubeTheThird> ya that looks like a driver issue
#2775 [20:53] <CubeTheThird> ??> bigdnt win/dxdiag
#2776 [20:54] <Absol> bigdnt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2778 [20:59] <bigdnt> What do I look for. Shows No Problems Found
#2779 [20:59] <CubeTheThird> bigdnt, follow ALL the instructions on that page
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#2783 [21:21] <Jasonlinblue> I've been hacked.
#2784 [21:21] <CubeTheThird> Jasonlinblue, what makes you say that?
#2785 [21:21] <Jasonlinblue> My username has been changed: https://namemc.com/profile/FEREGALL
#2786 [21:22] <CubeTheThird> Jasonlinblue, you will have to contact Mojang about this
#2787 [21:22] <CubeTheThird> ??> Jasonlinblue mojang/email
#2788 [21:22] <Absol> Jasonlinblue: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2789 [21:22] <Absol> Jasonlinblue: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2792 [21:30] <Neoka> I just downloaded the new launcher and everytime i try to log in it says please make sure that youre online and minecraft is not blocked, SunCertPathBuilderException: unable to find valid certification path to requested target minecraft. I've reinstalled java, the minecraft installer, reset my internet, and disabled my AVG
#2793 [21:31] <CubeTheThird> ??> Neoka info/mcleaks
#2794 [21:31] <Absol> Neoka: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#2795 [21:31] <Absol> Neoka: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2796 [21:35] <Neoka> how to i get rid of all mojang related things?
#2797 [21:36] <CubeTheThird> Neoka, you mean in the hosts file?
#2798 [21:36] <Neoka> yea
#2799 [21:36] <CubeTheThird> ??> Neoka win/hosts/edit
#2800 [21:36] <Absol> Neoka: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2801 [21:36] <Absol> Neoka: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#2803 [21:37] <Neoka> and delete everythin in that notepad?
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#2805 [21:37] <CubeTheThird> Neoka, no. Delete every line that has mojang in it
#2806 [21:37] <Neoka> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#2807 [21:37] <Neoka> this is all it says
#2808 [21:38] <CubeTheThird> Neoka, yes. remove those lines
#2809 [21:38] <Neoka> ok
#2810 [21:39] <Neoka> now im getting a socket exception:Connection reset
#2811 [21:39] <Neoka> just reset interent?
#2812 [21:39] <CubeTheThird> Neoka, what anti-virus and firewall software do you have?
#2813 [21:39] <Neoka> avg
#2814 [21:39] <CubeTheThird> Neoka, AVG free?
#2815 [21:39] <Neoka> no
#2816 [21:40] <Neoka> pro
#2817 [21:40] <CubeTheThird> Neoka, in that case you may need to allow minecraft/java through your firewall. Also try disabling the AVG link scanner
#2818 [21:40] <CubeTheThird> brb
#2819 [21:40] <Neoka> disabled it, and still the same error
#2820 [21:44] <CubeTheThird> Neoka, let's do a malware scan then
#2821 [21:44] <CubeTheThird> ??> Neoka av/adwcleaner
#2822 [21:44] <Absol> Neoka: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2823 [21:44] <Absol> Neoka: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2824 [21:45] <Neoka> ok
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#2833 [21:54] <zizo__> please iwant to blay
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#2838 [21:57] <zizo__> طب انا عايز العب اعمل ا يه
#2839 [21:57] <Zelian> My game will not run at all. How do i fix this?
#2840 [21:57] <CubeTheThird> zizo__, we only speak English here
#2841 [21:57] <CubeTheThird> Zelian, what happens?
#2842 [21:57] <Zelian> I click play Demo, and it always crashes
#2843 [21:58] <CubeTheThird> Zelian, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2844 [21:58] <Zelian> http://paste.ubuntu.com/23066051/
#2845 [21:58] <CubeTheThird> Zelian, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2848 [21:59] <zizo__> i cant power my game
#2849 [21:59] <CubeTheThird> zizo__, what is the problem?
#2850 [21:59] <Zelian> Thank You Cube
#2851 [21:59] <zizo__> zillan icat power my game
#2852 [21:59] <Zelian> If i downgrade to Windows 7, can i play than?
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#2854 [22:00] <CubeTheThird> Zelian, yes that's right
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#2856 [22:00] <Zelian> Thank you
#2857 [22:00] <CubeTheThird> zizo__, does it crash?
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#2861 [22:01] <CatalinaSerna> hola
#2862 [22:01] <zizo__> zillan speak with me in arabic please
#2863 [22:01] <CatalinaSerna> ayuda
#2864 [22:01] <CatalinaSerna> ayuda
#2865 [22:01] <CatalinaSerna> ayuda
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#2869 [22:03] <zizo__> zilan please help me speak arapic please
#2870 [22:05] <CubeTheThird> zizo__, we only speak English here
#2871 [22:06] <zizo__> please
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#2874 [22:12] <Apex_Silent> Hello. My username for Minecraft is Apex Silent, the problem I am having is that whenever I try to start Minecraft it crashes and it says lack of updated graphic drivers. I have watched many videos on how to fix it but it just never works. ANd whenever I try to see my manufacturer for my computer it says n/a. Here is a report on my System, http://paste.ubuntu.com/23066061/
#2875 [22:13] <CubeTheThird> Apex_Silent, one moment
#2876 [22:13] <Apex_Silent> Okay
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#2878 [22:13] <Neoka> ive cleand my computer and restarted it
#2879 [22:13] <CubeTheThird> Apex_Silent, unfortunately your graphics card is not supported on windows 10. You'll have to downgrade to a previous version of windows, or install a new graphics card if you have a desktop computer
#2880 [22:13] <Apex_Silent> Oh
#2881 [22:14] <Apex_Silent> Okay
#2882 [22:14] <Apex_Silent> Thanks for the help
#2883 [22:14] <Neoka> im still getting the same error
#2884 [22:15] <CubeTheThird> Neoka, did you try temporarily disabling AVG firewall?
#2885 [22:15] <Neoka> yes
#2886 [22:15] <Neoka> the error message changed from what it was origionally
#2887 [22:15] <CubeTheThird> Neoka, what does it say now?
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#2889 [22:15] <Neoka> SocketExceptio: Connection reset
#2890 [22:16] <CubeTheThird> ??> Neoka tools/hjt
#2891 [22:16] <Absol> Neoka: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2892 [22:16] <Absol> Neoka: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2893 [22:17] <Neoka> http://paste.ubuntu.com/23066081/
#2894 [22:18] <CubeTheThird> Neoka, disable/remove hamachi
#2895 [22:18] <CubeTheThird> Neoka, umm... and according to your report, you didn't save the changes to the hosts file
#2896 [22:19] <Neoka> i should have
#2897 [22:19] <Neoka> how do i get to it a gain
#2898 [22:19] <CubeTheThird> ??> Neoka win/hosts/edit
#2899 [22:19] <Absol> Neoka: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2900 [22:19] <Absol> Neoka: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#2902 [22:21] <Neoka> I guess i didnt
#2903 [22:21] <Neoka> everythiong works now
#2904 [22:21] <Neoka> thanks alot
#2905 [22:21] <Neoka> sorry for confusion
#2906 [22:21] <CubeTheThird> no problem :3
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#2912 [22:48] <jjv2> hey i need help i keep getting this minecraft ran out of memory error and idk how to fix it i did everything right i added ram and downloaded the newest minecraft so i don't know why it docent work :/
#2913 [22:48] <jjv2> hello?
#2914 [22:48] <jjv2> ?
#2915 [22:49] <jjv2> annnnnd there is no one there :/ wonderful
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#2918 [22:51] <jjv2> wow and you would think minecraft would have staff on all the time
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#2927 [23:18] <Haloassassin256> Well when I went into my mcpe, I went into my main world but then it said that my world is corrupted and can't be started, please help as soon as possible, thank you so much
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#2934 [23:37] <giga45> I have windows 10 just got minecraft game on computer and it keeps saying bad video card driver. What do I do
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#2936 [23:42] <aidan> i do not know what is wrong
#2937 [23:43] <giga45> Ok
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