#1 [00:00] <pie_flavor> George: why did you not buy it from minecraft.net?
#2 [00:00] <pie_flavor> that's the easiest way to buy minecraft
#3 [00:01] <George> because i alredy bought it on amzon because all the cards and stuff was on amazon so i thought i would come and reedem it but its not working
#4 [00:02] <George> if i could some how send you screen shots of this code i would for proof
#5 [00:03] <pie_flavor> but
#6 [00:03] <pie_flavor> why did you buy it from amazon and not minecraft.net
#7 [00:03] <George> what
#8 [00:04] <George> because the cards where on amazon and it was esir
#9 [00:05] <pie_flavor> on minecraft.net there isn't even a card or a code
#10 [00:05] <pie_flavor> you just buy it
#11 [00:05] <pie_flavor> literally that's the reason why the purchase portal exists on minecraft.net
#12 [00:06] <George> i bought a reedem code of amazon and i wanted to go mon the minecraft site to reedem it but it says that the token has already been useb
#13 [00:06] <pie_flavor> i really don't know what to tell you
#14 [00:06] <pie_flavor> ??> George account/payment/gift-codes
#15 [00:06] <Absol> George: Gift Codes purchases are currently disabled in the US. There is no ETA when this feature will become available again.
#16 [00:06] <Absol> George: To purchase a gift code, buy a physical Minecraft gift card at a store near you: http://minecraft.net/prepaid
#17 [00:07] <George> can you help in any way this is what its for isnt it ?
#18 [00:07] <GreyVulpine> This is going to be something you'll need to contact amazon support for.
#19 [00:07] <pie_flavor> i still don't know why you didn't buy it through minecraft.net
#20 [00:07] <George> okay thank you
#21 [00:08] <George> because it was just easyir than putting the cards and stuff in when i could just get a reedem code
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#23 [00:10] <pie_flavor> wow
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#28 [00:15] <Guest05913> hello i need help
#29 [00:16] <pie_flavor> ??> Guest05913 ask
#30 [00:16] <Absol> Guest05913: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#31 [00:16] <Absol> Guest05913: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#32 [00:16] <Mr_Trev_> but ive been trieing since 1.8 to fix it my account got deavctivated and i cant even loggin any more
#33 [00:17] <Guest05913> have problem directory create absolute.
#34 [00:17] <pie_flavor> ??> Guest05913 ask/wtf
#35 [00:17] <Absol> Guest05913: Please form your question in the form of a question. Whatever you just said was unclear.
#36 [00:17] <Mr_Trev_> but if i bought anouther mojang account tha same problem might happen
#37 [00:17] <Guest05913> the directory absolute problem file!
#38 [00:18] <pie_flavor> GreyVulpine: i volunteer you as tribute
#39 [00:18] <pie_flavor> GreyVulpine: i volunteer you as tribute
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#41 [00:18] <Guest05913> when file, large text problem game.
#42 [00:19] <pie_flavor> mattym, you there?
#43 [00:19] <Guest05913> because no water file object disk.
#44 [00:19] <pie_flavor> Guest05913: what is your language
#45 [00:20] <Guest05913> what mean language?
#46 [00:20] <pie_flavor> text
#47 [00:20] <pie_flavor> English, German, Japanese, ...
#48 [00:20] <Guest05913> ah!
#49 [00:21] <Guest05913> Windows 10 Home is text
#50 [00:21] <pie_flavor> nope
#51 [00:22] <pie_flavor> not dealing with this
#52 [00:22] <pie_flavor> i need to go to bed
#53 [00:22] <GreyVulpine> Have a good night
#54 [00:22] <Guest05913> no help with program directory disk?
#55 [00:22] <pie_flavor> GreyVulpine: can you help this guy
#56 [00:23] <GreyVulpine> Guest05913 - I'm sorry, we don't understand your issue. Could you please elaborate?
#57 [00:23] <Guest05913> is problem game
#58 [00:23] <Guest05913> file absolute directory does text large.
#59 [00:23] <GreyVulpine> Guest05913 - What problem are you experiencing?
#60 [00:23] <GreyVulpine> Guest05913 - I'm sorry, we don't understand you
#61 [00:23] <Guest05913> one time...
#62 [00:23] <pie_flavor> probably 'one minute'
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#64 [00:24] <Guest05913> large text in rectangle when file in make
#65 [00:24] <Guest05913> first game
#66 [00:25] <Guest05913> can assistance?
#67 [00:26] <GreyVulpine> Guest05913 - I'm sorry, I don't understand.
#68 [00:26] <pie_flavor> idea
#69 [00:26] <pie_flavor> i'll see if i can communicate this through screenshots
#70 [00:26] <pie_flavor> wait, nvm
#71 [00:27] <pie_flavor> i think it's something about minecraft not being able to make .minecraft directory
#72 [00:27] <pie_flavor> although i've no fucking clue what 'water file object disk' means.
#73 [00:27] <Absol> pie_flavor: Please keep it civil
#74 [00:28] <Guest05913> has word that not dictionary
#75 [00:28] <Guest05913> Eula, what mean?
#76 [00:28] <pie_flavor> ohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#77 [00:28] <DopeGhoti> That is a lot of aitches.
#78 [00:28] <pie_flavor> Guest05913: is it a server?
#79 [00:28] <devilbubbles> the game keeps crashing when i try to open it, and tells me to update my graphics driver, but when i try to do that it says there are no updates available. i have no idea about the inner workings of computers, can someone help? ive got my dxdiag link.
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#81 [00:29] <DopeGhoti> devilbubbles: by all means, post the link
#82 [00:29] <devilbubbles> http://paste.ubuntu.com/23084109/
#83 [00:29] <devilbubbles> thank you
#84 [00:29] <DopeGhoti> one moment please.
#85 [00:29] <Guest05913> is name text!
#86 [00:30] <Guest05913> minecraft_server.1.10.2
#87 [00:30] <pie_flavor> i am now the language comprehension god
#88 [00:30] <DopeGhoti> devilbubbles: Unfortunately, it appears that your GPU may not be up to the task of running Minecraft
#89 [00:31] <devilbubbles> ahh, does that mean i cant play minecraft on this computer? or that i need to fix something?
#90 [00:31] <devilbubbles> complete novice here sorry
#91 [00:31] <pie_flavor> Guest05913: http://prntscr.com/c9o6rc
#92 [00:32] <pie_flavor> http://prntscr.com/c9o6uj
#93 [00:32] <pie_flavor> http://prntscr.com/c9o6ws
#94 [00:32] <DopeGhoti> devilbubbles: I'm afraid that it's the former; your computer's graphics processor is too old for Minecraft to run properly. If this is a desktop PC, it's probably relatively simple and cheap to upgrade; but if it is a laptop, you may be out of luck
#95 [00:32] <Guest05913> understand me!
#96 [00:33] <Guest05913> complete proper
#97 [00:33] <Guest05913> make file water many
#98 [00:33] <Guest05913> thank very!
#99 [00:33] <pie_flavor> you're welcome
#100 [00:33] <devilbubbles> yeah it's a laptop... can i log into my account on a different computer at all? or will i have to buy the game again on that computer?
#101 [00:34] <DopeGhoti> devilbubbles: once you have purchased the game once, you can use it on as many computers as you like (one at a time)
#102 [00:34] <DopeGhoti> so there will be no trouble running it on a new computer; you need simply to log in with your account credentials
#103 [00:34] <devilbubbles> ahh thats great, so i just need to find a computer it can work on and ill be able to play?
#104 [00:34] <DopeGhoti> exactly
#105 [00:35] <devilbubbles> fabulous, thanks for your help! do you have any suggestions for what kind of computer will give me the least amount of trouble with this?
#106 [00:35] <devilbubbles> (again, complete novice, i know nothing of computers)
#107 [00:36] <DopeGhoti> devilbubbles: frankly, anything less than a few years old (that's not a laptop), or that's considered a "gaming" laptop, should be fine
#108 [00:36] <DopeGhoti> The important thing is that it have a proper graphics processor (or GPU)
#109 [00:36] <mattym> Absolutely no ChromeBooks or Netbooks
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#111 [00:37] <devilbubbles> so laptops are a bad idea then for this game?
#112 [00:37] <DopeGhoti> Laptops are a bad idea for most modern games.
#113 [00:38] <mattym> A Desktop that will run things well will be cheaper than a laptop that could do the same
#114 [00:39] <devilbubbles> right... good to know. thanks for your help dopeghoti. and thanks mattym, thats good advice, ill look into that.
#115 [00:41] <devilbubbles> silly question: can i just "x" out of this window to leave the chat or do i have to do anything specific?
#116 [00:41] <mattym> devilbubbles, Just close it out
#117 [00:41] <pie_flavor> devilbubbles: if you exit out of the window, system32 is automatically deleted.
#118 [00:42] <devilbubbles> thanks guys!
#119 [00:42] <DopeGhoti> wut.
#120 [00:42] <DopeGhoti> pie_flavor: may I direct your attention to rule #2.
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#122 [00:44] <pie_flavor> ?? rules/2
#123 [00:44] <Absol> rules/2: http://j.mp/mch-rules Rule 2: Spamming, phishing, flooding, insulting, trolling, and deliberately giving bad technical advice are forbidden.
#124 [00:44] <pie_flavor> oh sorry
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#126 [00:48] <pie_flavor> that was possibly the most hilarious dialogue i've ever seen
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#128 [01:19] <dez> how to chage windows 10 into windows 7 or 8
#129 [01:19] * dez [dez@notlogged] has quit. (Client Quit)
#130 [01:19] <DopeGhoti> by waiting more than four seconds for an answer.
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#137 [01:52] <Greninja> When I want to login to Minecraft it says "Sorry, but we couldn't connect to our servers.Please make sure you are online and that Minecraft is not blocked." I tried to wait for few days but I keep having the same issue,please help !
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#141 [02:08] <Brogan> Hey
#142 [02:08] <Brogan> I would like to know why I am getting this error Change security questions Error! An e-mail was already sent within the last two hours, try again in a while. Go check your inbox!
#143 [02:09] <Brogan> can you please help me resolve this issue
#144 [02:09] * yt6ytjki [yt6ytjki@notlogged] has joined #minecrafthelp
#145 [02:10] <GreyVulpine> Typically, emails sent via the automated system can be throttled so that multiple emails won't clog up your inbox. It's all automated and by simply waiting, you can request a password change later
#146 [02:10] <Brogan> okay thanks
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#160 [02:46] <oneirophonics> anyone know anything about troubleshooting the Rift Win10 minecraft version?
#161 [02:46] <oneirophonics> 'Failed to launch Minecraft' from within oculus home
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#167 [03:03] <momin> my minecraft is everytime crash reporting me every single time
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#175 [03:16] <crazykids21> +crazykids21 my minecraft is not working i dont know why but heres a link for it http://paste.ubuntu.com/23084321/
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#177 [03:18] <Andrio> crazykids21, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#178 [03:18] <Andrio> ??> crazykids21 win/downgrade
#179 [03:18] <Absol> crazykids21: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#185 [03:28] <Wendle21> Minecraft PE keeps booting me out when I try to open it on my Ipad
#186 [03:29] <Wendle21> Any suggestions without having to delete it
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#189 [03:33] <Smarty> Im getting an error that says "your computer does not meat the graphic requirement for minecraft. Or you have not installed an appropriate graphics driver that supports OpenGL." any ideas?
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#197 [03:53] <ItsAMitchelThing> i need help
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#199 [03:55] <ItsAMitchelThing> he can you help me
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#203 [03:58] <ItsAMitchelThing> he help me i got a problem its with java he gif me a problem code NullPointerExceptionGroup
#204 [04:02] <ItsAMitchelThing> #minecrafthelp
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#223 [05:38] <DoveKit72> Well, when i launch minecraft it takes a few minutes To load but then It goes back to The launcher page then A Popup comes on and says: we're sorry, but it seems There was an error while rendering the game,: But ive already Updated it and it still says that, What can i do?
#224 [05:39] <Boost> i cant login on my Mincraft Acc. I often Try it but they show me the error : ,,sorry we couldn't connect to our servers ''. I waited few Days and tried it again ,but it doesn't work they always show me the same error! I changed the Launcher , reset my Password ,deactivated the firewall etc... Nothing works! I can login on my Mojang website Acc but not on the mineraft website Acc! Maybe Some Mistakes?! Please Help!
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#227 [05:54] * user [user@notlogged] has joined #minecrafthelp
#228 [05:54] <user> Hi
#229 [05:55] <user> I need help with redownloading minecraft 1.1 please. I deleted my 1.1 profile (still using old launcher that uses java) and cannot select 1.1.
#230 [05:55] <user> Im on mac I undestand that there's a command needed on terminal to fix this.
#231 [05:57] <user> sorry managed to solve the problem thanks
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#235 [06:15] <_Jtorquy> Hey, i've a problem with minecraft launcher, it says lack of updated graphic drivers, and i cannot launch it. I'm not english so i don't understand all the page of support.
#236 [06:15] <_Jtorquy> I have the dxdiag file .txt on ubuntu pastebin
#237 [06:18] <_Jtorquy> uh, i fixed it. Thanks anyway
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#249 [06:30] <xDevrim> hi
#250 [06:31] <xDevrim> fuck
#251 [06:31] <Absol> xDevrim: Please keep it civil
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#256 [06:36] <giorgos_spinkl> hey I was using a vpn when i played minecraft now if i try to log in to my account with my normal ip it say to me https://gyazo.com/581c8142d31529df5ace50a0cb4e306f and i can't connect i think they have blocked my ip what can i do?
#257 [06:37] <Andrio> ??> giorgos_spinkl win/hosts
#258 [06:37] <Absol> giorgos_spinkl: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#259 [06:37] <Absol> giorgos_spinkl: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#260 [06:43] <giorgos_spinkl> if i did it right i think this is the link that you need http://paste.ubuntu.com/23084852/
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#262 [06:49] <joshalfano> hello im having a problem accessing a server?
#263 [06:50] <Andrio> giorgos_spinkl, you'll need to delete those lines.
#264 [06:50] <Andrio> joshalfano, what server?
#265 [06:50] <joshalfano> its one that i bought to play on with my friends>
#266 [06:50] <joshalfano> have an error message
#267 [06:50] <Andrio> What is it?
#268 [06:50] <joshalfano> Java.net.connectionexception: connection refused: no further information:
#269 [06:51] <Andrio> Are you sure the server started successfully?
#270 [06:52] <joshalfano> i believe so?
#271 [06:52] <joshalfano> the website says that the surver is up and runnign
#272 [06:52] <Andrio> Can you tell me the address?
#273 [06:52] <joshalfano> the website?
#274 [06:52] <Andrio> The Minecraft server.
#275 [06:53] <joshalfano> its my IP adress and ill ask my friend to try connect one minyte
#276 [06:53] <Andrio> You're running a website on your own network?
#277 [06:53] <joshalfano> no i bought it from apex minecraft
#278 [06:53] <Andrio> Then it'll be on an IP address of theirs, not yours.
#279 [06:54] <joshalfano> yes i have that
#280 [06:54] <Andrio> What is it?
#281 [06:54] <joshalfano> but it said not to give it to people who you dont treust or whatverr
#282 [06:54] <Andrio> mm
#283 [06:54] <Andrio> Well, can you join mctest.ae97.net?
#284 [06:54] <joshalfano> ya
#285 [06:54] <joshalfano> one second
#286 [06:55] <joshalfano> im trying
#287 [06:55] <joshalfano> yes i can connect
#288 [06:55] <Andrio> Hm
#289 [06:56] <joshalfano> yeah
#290 [06:57] <joshalfano> i restarted minecraft and still saying that error
#291 [06:57] <giorgos_spinkl> thanks Andrio that worked <3
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#293 [06:58] <joshalfano> ?
#294 [06:59] <joshalfano> u there
#295 [07:00] <Andrio> I guess so.
#296 [07:00] <joshalfano> do u know how to help
#297 [07:00] <Andrio> Well
#298 [07:01] <joshalfano> ?
#299 [07:01] <Andrio> At this point, I think it's either your server is down, or something is blocking access to it.
#300 [07:01] <joshalfano> could be the firewall but i dont know how to access it
#301 [07:01] <Andrio> mm
#302 [07:01] <Andrio> What firewall do you have?
#303 [07:03] <joshalfano> its the default one
#304 [07:03] <joshalfano> windows firewall
#305 [07:03] <Andrio> Well, I don't think you can block specific sites with that without getting really deep into the config.
#306 [07:04] <joshalfano> on the server page for my server it says that its now offline#
#307 [07:04] <Andrio> oh
#308 [07:05] <joshalfano> yea
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#310 [07:12] <Krish974> I NEED HELP
#311 [07:16] <Andrio> Krish974, did you see the message from Espercorn?
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#317 [07:20] <TaloolXD> My character walks on his own
#318 [07:21] <TaloolXD> Why does my character walk on his own ?
#319 [07:21] * Xabilauri [Xabilauri@notlogged] has joined #minecrafthelp
#320 [07:21] <Andrio> Which version of Minecraft?
#321 [07:21] <TaloolXD> Why does my character walk on his own ?
#322 [07:21] <TaloolXD> 1.10.2
#323 [07:22] <Xabilauri> Mein Minecraft ist nach der Instalation von einem Modepack abgestürzt
#324 [07:22] <Andrio> Is your keyboard broken?
#325 [07:22] <Xabilauri> no
#326 [07:22] <TaloolXD> No its fine
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#329 [07:23] <TaloolXD> Hello ?
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#331 [07:23] <TaloolXD> Ummm anyone here ?
#332 [07:24] <TaloolXD> Why does my character walk on his own ?
#333 [07:25] <TaloolXD> AndRio ?
#334 [07:25] * Xabilauri [Xabilauri@notlogged] has quit. (Ping timeout: 195 seconds)
#335 [07:26] <Jasmine> I don't think he knows.
#336 [07:27] <TaloolXD> Jasmine
#337 [07:27] <TaloolXD> Can u help me
#338 [07:27] <TaloolXD> Can anyone help me ?
#339 [07:27] <Jasmine> No, sorry... I only played Minecraft beta a few times.
#340 [07:27] <TaloolXD> Then why are u here
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#342 [07:28] <TaloolXD> OMG IS ANYONE GONNA HELP ME
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#348 [07:33] <Tom> 我開不了minecraft
#349 [07:33] <lincoln1203> what do i do if i cant update native launcher
#350 [07:34] <Tom> 他說像素格是不加速
#351 [07:35] <Tom> ㄟ
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#354 [07:37] <yago> yago
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#357 [07:38] <SidiasGames> http://paste.ubuntu.com/23084952/
#358 [07:39] <SidiasGames> Do you speak Russia language&
#359 [07:39] <SidiasGames> I have a problem
#360 [07:41] * joshalfano [joshalfano@notlogged] has joined #minecrafthelp
#361 [07:41] <joshalfano> hello i have a question
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#365 [08:02] <Boost> Hello Dear Mojang Team , i cant login on my Mincraft Acc. I often Try it but they show me the error : ,,sorry we couldn't connect to our servers ''. I waited few Days and tried it again ,but it doesn't work they always show me the same error! I changed the Launcher , reset my Password ,deactivated the firewall etc... Nothing works! I can login on my Mojang website Acc but not on the mineraft website Acc! Maybe Some Mistakes?! Please
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#374 [08:32] <Greninja> When I want to login to Minecraft it says "Sorry, but we couldn't connect to our servers.Please make sure you are online and that Minecraft is not blocked." I tried to wait for few days but I keep having the same issue,please help !
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#377 [08:47] * XxTayAcidXx [XxTayAcidXx@notlogged] has joined #minecrafthelp
#378 [08:48] <XxTayAcidXx> When I try to join Minecraft it comes up with this: We are sorry but there was an error trying to render the aspects of the game. To solve this error it is reccomened that you update your graphics driver.
#379 [08:49] <XxTayAcidXx> I have my crash report as well
#380 [08:52] <XxTayAcidXx> ...
#381 [08:52] <XxTayAcidXx> [14:45] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#382 [08:53] <Andrio> ??> XxTayAcidXx launcher/crash-log
#383 [08:53] <Absol> XxTayAcidXx: We need to see your crash log, which appears after a crash.
#384 [08:53] <Absol> XxTayAcidXx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#387 [08:57] <XxTayAcidXx> http://paste.ubuntu.com/23085139/
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#389 [08:58] <Andrio> ??> XxTayAcidXx win/DXDiag
#390 [08:58] <Absol> XxTayAcidXx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#391 [09:00] <XxTayAcidXx> Andrio, I'll get my DxDiag now
#392 [09:02] * marcolino17 [marcolino17@notlogged] has joined #minecrafthelp
#393 [09:02] <XxTayAcidXx> DXDIAG: http://paste.ubuntu.com/23085145/
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#395 [09:04] <Andrio> XxTayAcidXx, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#396 [09:04] <Andrio> ??> XxTayAcidXx win/downgrade
#397 [09:04] <Absol> XxTayAcidXx: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#398 [09:06] <XxTayAcidXx> Is there no driver I can install?
#399 [09:08] <Andrio> I'm afraid so
#400 [09:08] <XxTayAcidXx> :(
#401 [09:08] <XxTayAcidXx> Thank you very much!
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#405 [09:12] <owensmith007> i cant log into my minecraft account because i have deleted that emaill adress and im not sure what my password or username was but i think i know my username
#406 [09:13] <Andrio> ??> owensmith007 account/send-email
#407 [09:13] <Absol> owensmith007: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#408 [09:13] <Absol> owensmith007: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#409 [09:14] <owensmith007> ok
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#419 [09:33] <Julian> Hallo ich brauche hilfe. wenn ich mein minecarft starte komme ich in denn normalen bildschirm aber wenn ich dann auf play drücke kommt eine nachricht dass ich meine treiber aktualiesieren soll. dass hab ich gemacht aber es funktionirt immer noch nicht
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#426 [10:04] <KikiGamer2008> I connected my daughter to a multiplayer server, and now she can not get back to her own world on her own. please help
#427 [10:05] <mattym> KikiGamer2008, What do you mean?
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#430 [10:13] <KikiGamer2008> everytime she gets on she is in someone elses world or server with other players, but she can not get back to a single player game
#431 [10:14] <mattym> KikiGamer2008, She is in a multiplayer game even when you restart the game?
#432 [10:18] <KikiGamer2008> yes
#433 [10:19] <mattym> KikiGamer2008, Close the game out completely, then restart it, once its started you should be on the main menu with the option to do Single Player
#434 [10:20] <KikiGamer2008> okay thank you
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#450 [10:39] <dilon> i dont remenber my minecraft username
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#452 [10:40] <Andrio> Do you have a Mojang account?
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#454 [10:40] <dilon> yes i think
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#457 [10:41] <dilon> do you need my email
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#463 [10:49] <Motivades> Password Recovery
#464 [10:52] <Motivades> Does anyone have a tech support number thats affiliated with mojang? Just got off the phone with a "Premium Tech Team" who tried to charge me $200 to change my password.
#465 [10:52] * MARTI2651 [MARTI2651@notlogged] has joined #minecrafthelp
#466 [10:52] <CubeTheThird> ??> Motivades account/reset-email
#467 [10:52] <Absol> Motivades: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#468 [10:52] <CubeTheThird> Motivades, mojang doesn't have a number though. If you can't reset your password that way, you'll have to email them
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#470 [10:54] <Motivades> I know my password, but when i input it into mojang.com/my mc client it tells me its invalid. Has this happened before?
#471 [10:54] <CubeTheThird> Motivades, have you tried resetting it?
#472 [10:54] <Motivades> yes
#473 [10:54] <Motivades> many times
#474 [10:54] <CubeTheThird> ??> Motivades login/throttle
#475 [10:54] <Absol> Motivades: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#476 [10:54] <Absol> Motivades: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#479 [10:56] <Motivades> okay, ill try that. thank you
#480 [10:57] <Motivades> Any idea why mojang doesnt have a phone number?
#481 [10:57] <CubeTheThird> Motivades, they are a small company, with millions of customers. If they had a public number you'd probably be on hold for days
#482 [10:59] <Motivades> gotcha, thanks
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#504 [11:51] <Aqiz> Hello guys i need help because i forgot which email i use for logging on my account..
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#509 [11:53] <DujeRatVul> hello
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#511 [11:54] <DujeRatVul> http://paste.ubuntu.com/23085677/
#512 [11:54] <DujeRatVul> Can someone hel me?
#513 [11:54] <DujeRatVul> Do not know what to do
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#517 [12:02] <Cammonator> whats good
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#519 [12:02] <Cammonator> Im having a problem with my mc crashing a ton, where can I post my crash log?
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#529 [12:24] <genli> hello, i have "internal exception: io.netty.handler.codec.decoderexception:java.io.IOException: Bad packet id XXX" what is the solution ?
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#533 [12:38] <TheLovleyGuy> Hi
#534 [12:38] * Aqiz [Aqiz@notlogged] has quit. (Ping timeout: 195 seconds)
#535 [12:38] <TheLovleyGuy> My problem is i am getting ErrorGL
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#538 [12:39] <TheLovleyGuy> Hi , My problem is i am getting ErrorGL ,, Answers? Thanks!
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#540 [12:40] <TheLovleyGuy> Hi , My problem is i am getting ErrorGL ,, Answers? Thanks!
#541 [12:40] <Joe> my game always crash when i play with mods i don't know why i tried everything
#542 [12:40] <Joe> my game always crash when i play with mods i don't know why i tried everything
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#544 [12:40] <TheLovleyGuy> Joe
#545 [12:40] <Joe> what
#546 [12:41] <TheLovleyGuy> I never get this and i got also ErrorGL have you got it?
#547 [12:41] <TheLovleyGuy> @CubeTheThrid HELP
#548 [12:41] <Joe> no
#549 [12:41] <clarjon1> ??> Joe mods
#550 [12:41] <Absol> Joe: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#551 [12:41] <Absol> Joe: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#552 [12:41] <TheLovleyGuy> Hi , My problem is i am getting ErrorGL ,, Answers? Thanks!
#553 [12:42] <TheLovleyGuy> Absol answer please :)
#554 [12:42] <TheLovleyGuy> Absol answer please :)
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#556 [12:43] <TheLovleyGuy> Is there anybody?
#557 [12:44] <clarjon1> ??> TheLovleyGuy launcher/crash-log
#558 [12:44] <Absol> TheLovleyGuy: We need to see your crash log, which appears after a crash.
#559 [12:44] <Absol> TheLovleyGuy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#560 [12:44] <TheLovleyGuy> Ok
#561 [12:44] <TheLovleyGuy> Ok wait i will do it
#562 [12:45] <TheLovleyGuy> Here it is
#563 [12:45] <TheLovleyGuy> http://paste.ubuntu.com/23085778/
#564 [12:46] <clarjon1> ah
#565 [12:46] <clarjon1> ??> TheLovleyGuy win/dxdiag
#566 [12:46] <Absol> TheLovleyGuy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#567 [12:46] <clarjon1> also, woah,been a while since i seen a windows vista install having issues.
#568 [12:46] <TheLovleyGuy> I did it Asol
#569 [12:46] <TheLovleyGuy> Absol*
#570 [12:47] <TheLovleyGuy> Ok i will do it clarjon1
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#572 [12:47] <TheLovleyGuy> Just to know i use VirtualBox
#573 [12:48] <Lord_Ralex> So... you are playing the game on a VM?
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#576 [12:48] <TheLovleyGuy> Yeah and it gives me a ErrorGL problem
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#578 [12:48] <Lord_Ralex> That's dumb
#579 [12:48] <Lord_Ralex> Don't do it
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#581 [12:48] <Lord_Ralex> It won't work.
#582 [12:48] <Taylor> I bought minecraft a while ago in about 2014 an dive gone on to my account today and it says I haven't bought the game
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#584 [12:49] <TheLovleyGuy> Lord also i got it while in Windows 10 (ThePC)
#585 [12:49] <Lord_Ralex> Then actually provide the logs from the Windows 10
#586 [12:49] <Lord_Ralex> Don't use a VM to play a game
#587 [12:49] <TheLovleyGuy> Ok so i will go to My Windows 10
#588 [12:50] <TheLovleyGuy> clarjon1 i will be back in my Own PC (NotVM)
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#590 [12:51] <clarjon1> Lord_Ralex: In before he's using a VM because he upgraded to win10 and the gfx drivers don't exist for such a new OS.
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#592 [12:51] <TheLovleyGuy> Hi So the same problem ErrorGL in my own pc
#593 [12:52] <TheLovleyGuy> Here is my log + Dxdilag
#594 [12:52] <clarjon1> well yeah, virtualbox will use the same graphics card driver as your regular PC setup
#595 [12:52] <TheLovleyGuy> ok so wait i will give you my PC Dxdilag + log
#596 [12:52] <clarjon1> so if there's a problem with the graphics card driver on the host ( your main pc ) then the problem will DEFINITELY be in the virtualbox as well
#597 [12:53] <TheLovleyGuy> Ok so What TO do?
#598 [12:53] <Lord_Ralex> Provide the report and logs
#599 [12:53] <Lord_Ralex> And we tell you
#600 [12:53] <clarjon1> well for one, give us the dxdiag paste as per the instructions earlier.
#601 [12:53] <TheLovleyGuy> Ok
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#605 [12:55] <TheLovleyGuy> Here is the link
#606 [12:55] <TheLovleyGuy> http://paste.ubuntu.com/23085797/
#607 [12:55] <Smarty> My minecraft keeps crashing and i cant figure out why. anyone on to read a crash report or help me out at all?
#608 [12:55] <TheLovleyGuy> Smarty errorGL?
#609 [12:55] <TheLovleyGuy> @clarjon1
#610 [12:55] <TheLovleyGuy> @clarjon1 http://paste.ubuntu.com/23085797/
#611 [12:55] <TheLovleyGuy> @Lord_Ralex http://paste.ubuntu.com/23085797/
#612 [12:56] <Lord_Ralex> You have 0 reason to ping everyone
#613 [12:56] <Lord_Ralex> Or posting it like 3 times
#614 [12:56] <TheLovleyGuy> Ok sry i just thought no body saw it
#615 [12:56] <Lord_Ralex> Because we had to read it....
#616 [12:56] <clarjon1> ??> TheLovleyGuy scold/patience
#617 [12:56] <Absol> TheLovleyGuy: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#618 [12:56] <Absol> TheLovleyGuy: In short, your supplications will be answered, in the order in which they are received.
#619 [12:56] <Lord_Ralex> And yeah, your machine is too old for Windows 10.
#620 [12:56] <Smarty> ThelovleyGuy, not sure what errorGL means
#621 [12:56] <Lord_Ralex> Go back to Windows 8.1 or
#622 [12:56] <Lord_Ralex> 7
#623 [12:57] <Lord_Ralex> And do not use a VM to try to play the game. It won't work.
#624 [12:57] <clarjon1> TheLovleyGuy: The people who made the graphics card hardware that is in your computer have not released a driver that supports windows 10.
#625 [12:57] <TheLovleyGuy> Ok i will download Windows 8.1 and install it ,, THANKS!
#626 [12:57] <TheLovleyGuy> Bye bye for now for Downloading Windows 8.1 torrent iso
#627 [12:58] * Lord_Ralex kicked TheLovleyGuy from #minecrafthelp (Reason: heLovleyGuy :Because *that* won't be a problem....)
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#629 [12:59] <Stampylonghead> Do /JOIN #LOVESTAMPY
#630 [12:59] <Lord_Ralex> Yeah, no
#631 [12:59] * Lord_Ralex kicked Stampylonghead from #minecrafthelp (Reason: tampylonghead :Stampylonghead)
#632 [13:01] <grandrolf> Smarty: use paste.ubuntu.com and give the link
#633 [13:01] <Smarty> alright, i just copied the dxdiag and the minecraft crash report, heres the minecraft one. http://paste.ubuntu.com/23085814/
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#640 [13:14] <Smarty> did you get that
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#649 [13:22] <blaze> my minecraft keeps crashing, can anyone take a look at the report and see if they can see why? i cant even get into the game.
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#652 [13:23] <mattym> blaze, Do you have the link to your dxdiag report? If so please post the link in this chat.
#653 [13:24] <CoolJak96> Minecraft says Pixel Format Not Accelerated, I run update drivers and it says they are current. Here is my report: http://paste.ubuntu.com/23085851/
#654 [13:24] <mattym> CoolJak96, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#655 [13:24] <blaze> i have a link for that and the minecraft crash report. heres the dxdiag report. http://paste.ubuntu.com/
#656 [13:24] <mattym> blaze, Thats not a full link
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#658 [13:25] <CoolJak96> awww darn, I was afraid of that !
#659 [13:25] <blaze> http://paste.ubuntu.com/23085862/
#660 [13:25] <blaze> sorry, forgot to put name.
#661 [13:25] <CoolJak96> Thank you!
#662 [13:26] <mattym> blaze, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#663 [13:26] <blaze> whats the easiest way to go to windows 8
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#665 [13:28] <mattym> blaze, When did you update to Windows 10?
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#667 [13:30] <blaze> months ago
#668 [13:30] <jj> i need to update my drivers
#669 [13:30] <mattym> blaze, If it was more than 30 days ago, you would need to do a full reinstall of your last version
#670 [13:30] <mattym> jj, Do you have the link to your dxdiag report? If so please post the link in this chat.
#671 [13:31] <jj> paste.ubuntu.com/23085866/
#672 [13:31] <jj> is that it?
#673 [13:31] <mattym> jj, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#685 [13:39] <sorin> ASAAD
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#694 [14:15] <soljuk> I am being kicked from a specific server for packet loss.
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#696 [14:16] <antoniobento> i have a cont
#697 [14:16] <antoniobento> me ajude a baixar o mnecraft
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#713 [14:29] <flyload> Hello
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#715 [14:30] <flyload> Anyone here who can tell me why I am no operator on Realms
#716 [14:30] <flyload> on my own server
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#718 [14:32] <flyload> Anyone here who can tell me why I am no operator on Realms [21:30] <flyload> on my own server
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#733 [14:46] <Draco89> can sombody help me i have problem hosting server
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#737 [14:48] <Nuc> I need help with fixing my pixel error on my driver.
#738 [14:49] <grandrolf> Draco89: what's the issue?
#739 [14:50] <grandrolf> ??> Nuc win/dxdiag
#740 [14:50] <Absol> Nuc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#741 [14:53] <Nuc> I tried doing this, but to no avail.
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#743 [14:54] <grandrolf> ??> Draco89 scold/PM
#744 [14:55] <Absol> Draco89: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#746 [14:55] <Nuc> Ok, I copied the system information, it lead me to here.
#747 [14:56] <Nuc> Do I paste everything here?
#748 [14:56] <grandrolf> Nuc: no, use paste.ubuntu.com - did you look at the link with instructions?
#749 [14:56] <Nuc> Yes, I pasted it there.
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#751 [14:56] <Draco89> I wanted to host server for me and my friends with the minecraft_server.1.10.2.jar and i made it work but first my friend could join on my server but not others they got timeout or java.net.connectionexception but now nobody can enter and i cant even enter my own server with the public ip and i read alot and watch tutorials but for some reason am i not getting succses
#752 [14:56] <Nuc> I looked at the link and pasted it in Ubuntu Pastebin
#753 [14:56] <grandrolf> then copy the link and post that here
#754 [14:57] <Nuc> http://paste.ubuntu.com/23086116/
#755 [14:57] <Nuc> There's where I pasted it.
#756 [15:00] <grandrolf> Nuc: you need to install proper drivers for your graphics
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#759 [15:01] <Nuc> how would i do that?
#760 [15:03] <Nuc> Ok, I'm at the HP support page. Which graphic driver do I download?
#761 [15:03] <grandrolf> try the amd-driver here: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-g000-All-in-One-Desktop-PC-series/6528335/model/6529775
#762 [15:04] <Nuc> AMD, intel, or Nvidia
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#764 [15:05] <Nuc> The funny thing is, minecraft worked completely fine yesterday
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#766 [15:06] <Hawk> Hello
#767 [15:07] <Hawk> I have a problem with my minecraft accont, I do not recall the email I used for it as I created the account around 5 years ago.
#768 [15:07] <grandrolf> Draco89: did you open ports to allow traffic in, or how did you solve that?
#769 [15:09] <Hawk> nvm fuck you all
#770 [15:09] <Absol> Hawk: Please keep it civil
#771 [15:09] <Hawk> stfu
#772 [15:09] <Hawk> u all suck nuts
#773 [15:09] <Hawk> U ALL SUCK NUTS
#774 [15:09] <Hawk> U ALL SUCK NUTS
#775 [15:09] <Hawk> U ALL SUCK NUTS
#776 [15:09] <Hawk> U ALL SUCK NUTS
#777 [15:09] * Absol kicked Hawk from #minecrafthelp (Reason: awk :Stop spamming)
#778 [15:11] * Joers [Joers@notlogged] has joined #minecrafthelp
#779 [15:11] <Joers> y oyo yo its seth here
#780 [15:11] <Joers> "I NEED HELP
#781 [15:11] <Joers> :
#782 [15:11] <Joers> "
#783 [15:11] <Joers> dude yooooooooo
#784 [15:11] <Anna> sigh
#785 [15:11] <Joers> dude noooooooooooooooo wayyyy dude noooo
#786 [15:11] <Anna> don't spam
#787 [15:11] <Joers> stfu niga
#788 [15:11] <Joers> u suck nuts
#789 [15:11] <Joers> hahahhhhhhhhhhhhhhhhhhhhhh rekt nub
#790 [15:12] <Joers> NUB GET REKT NUBLET LORD
#791 [15:12] <grandrolf> Joers: we know it's you again, only Mojang can help you with your issue
#792 [15:12] <Joers> ok
#793 [15:12] <Joers> thats grandrolf!!
#794 [15:12] <Joers> thanks grandrolf!!!!!!
#795 [15:13] <grandrolf> np, and remember patience, youngling! ;)
#796 [15:13] <Joers> THANKS OLDLING :D
#797 [15:13] <grandrolf> :)=
#798 [15:13] <Joers> UR PROLLY 40 YEAR OLD NAKED MAN
#799 [15:14] <Joers> IM JK UR PROLLY 18 AND REALLY SMART AND GRADUATED HARVARD AND NOW WORKS IN GERMANY
#800 [15:14] <Joers> UR A GENIUS GRANDROLF
#801 [15:14] * Lord_Ralex kicked Joers from #minecrafthelp (Reason: oers :Go away)
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#805 [15:16] <Draco89> I wanted to host server for me and my friends with the minecraft_server.1.10.2.jar and i made it work but first my friend could join on my server but not others they got timeout or java.net.connectionexception but now nobody can enter and i cant even enter my own server with the public ip and i read alot and watch tutorials but for some reason am i not getting succses [21:56] <Nuc> I looked at the link and pasted it
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#807 [15:17] <Nuc> Downloading the AMD driver didn't work
#808 [15:17] <mattym> Draco89, Is your server running on the same computer you play from?
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#810 [15:17] <Nuc> should I try Intel or Nvidia
#811 [15:17] <grandrolf> Draco89: did you open ports to allow traffic in, or how did you solve that? - and did you add ip-number in the server.properties - if yes, remove that
#812 [15:18] <mattym> Nuc, If the AMD driver from the HP site didnt work, you should contact HP support
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#815 [15:20] <Draco89> i did do ip number from IPv4 and i dunno what you exactly mean with open ports to allow traffic and yes server running same pc as that im using to play minecraft
#816 [15:21] <mattym> Draco89, If its running on the same computer you should always use: localhost to connect to it when you are playing
#817 [15:21] <Nuc> It says my computer can't be found
#818 [15:21] <Nuc> like the version.
#819 [15:21] <mattym> Draco89, If you dont know what port forwarding is, look into it, its something you need to set up in order for people from outside your network to connect.
#820 [15:21] <Draco89> but first it workt and i didnt change anything with the setup but my friends cant join and i also cant join with the public ip and i did the setup at router also with tcp udp
#821 [15:23] <grandrolf> Draco89: did you enter any ip-number in server.properties - then remove that, and you should be able to connect to "localhost" as address, without "
#822 [15:24] <Draco89> yeha i can get in with my own IPv4 but not with public even if i remove the ipv4 from the server.properties, then still im not able to join with public ip
#823 [15:24] <grandrolf> you should not use the public ip, you should use localhost, or 127.0.0.1 if you want to use numbers
#824 [15:25] <Nuc> So, can I find a different support type?
#825 [15:25] <Draco89> but how are my friends otherwise able to join me without entering a public ip
#826 [15:25] <urielsalis> Draco89, you port forwarded?
#827 [15:25] <Draco89> the live in diffrent country then me
#828 [15:25] <grandrolf> Nuc: yes, contact HP
#829 [15:26] <mattym> Draco89, People outside your network need to use a public IP
#830 [15:26] <grandrolf> Draco89: yes, we'll get to that, but first make sure that server.properties doesn't contain any ip and that you can connect to your server using localhost or 127.0.0.1
#831 [15:27] <urielsalis> ^
#832 [15:27] <Draco89> yes i did at my router setup tcp and udp and 25565 and also entered the IPv4
#833 [15:27] <mattym> Draco89, When you are on the same computer, use localhost, it enables your computer to connect to itself without involving the router or internet connection. People outside your network should still be able to use the public one
#834 [15:28] <Draco89> yes but thatst he problem they cant join my public
#835 [15:28] <Draco89> they gett message
#836 [15:28] <urielsalis> Draco89, which is your public ip?
#837 [15:28] <Draco89> and then when i try myself i get the same message, i have no issues joining my server with my own local ip
#838 [15:28] <mattym> Draco89, Are you currently able to connect to it using: localhost?
#839 [15:28] <Draco89> its more that my friends get java message if they wanna enter my server
#840 [15:29] <Draco89> yes
#841 [15:29] <Draco89> always been albe to connect
#842 [15:29] <urielsalis> Draco89, which is your public ip?
#843 [15:29] <mattym> Draco89, Are you in this chat on that computer right now?
#844 [15:29] <grandrolf> Draco89: what OS are you running?
#845 [15:29] <Draco89> with local host just not pubic ip same as friends
#846 [15:29] * urielsalis grandrolf /ctcp version
#846 [15:29] <Draco89> i got win10
#847 [15:29] <urielsalis> Draco89, your public ip is 241.57.212.87 ?
#848 [15:29] <Draco89> and yes i am on the compter right now
#849 [15:30] <grandrolf> that port is closed
#850 [15:30] <urielsalis> grandrolf, one moment
#851 [15:30] <Draco89> im not gonna give you my public ip and no thats not m puiblic ip
#852 [15:30] <urielsalis> Draco89, your public ip starts with 192?
#853 [15:30] <grandrolf> urielsalis: kk
#854 [15:31] <urielsalis> Draco89, and your public IP is meant to be public
#855 [15:31] <Draco89> for those i want to share it to
#856 [15:31] <mattym> Draco89, Check your router settings to make sure the internal ip for the server hasnt changed
#857 [15:31] <urielsalis> Draco89, your private ip starts with 192 or 10?
#858 [15:32] <urielsalis> Draco89, you need a yes or no, I have a idea of what it might be
#859 [15:32] <Draco89> my guts tell me you try to scamm me
#860 [15:32] <Draco89> you dont have to have any information from me other then my issue
#861 [15:32] <urielsalis> Draco89, I think you are using your private ip instead of the public one(and giving them that one)
#862 [15:32] <mattym> Draco89, Do you want help or not?
#863 [15:32] <Draco89> personaly i think some tiype of firewall or somting is not allowing outsiders to get in my connection
#864 [15:32] <urielsalis> Also, volunteers with + or @ are trusted helpers
#865 [15:32] <Draco89> but im not sure
#866 [15:33] <urielsalis> Draco89, we can all know if you tell me if your public ip starts with 192 or not
#867 [15:33] <urielsalis> Draco89, because you said the one you connected to this chat with its not the one you are giving your friends
#868 [15:34] <Draco89> i know what i give my friends XD
#869 [15:34] <urielsalis> Draco89, problem is, we dont know unless you tell you if that is the correct one to give your friends or not
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#871 [15:35] <Lord_Ralex> Just so I don't have to continue watching this. Your public IP is not private. We know what your IP is.
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#873 [15:35] <Draco89> so why ask it XD
#874 [15:35] <Draco89> i dont see us making progress
#875 [15:35] <Lord_Ralex> Because they needed to make sure that *you* knew which it iwas
#876 [15:35] <Draco89> tnx for the time
#877 [15:35] <Draco89> yes i know what it is
#878 [15:35] <Lord_Ralex> If you are giving them the 192 one, then that is wrong.
#879 [15:35] <Draco89> and if you know then we both knows
#880 [15:35] <Draco89> im not given them 192
#881 [15:35] <Draco89> nor 10
#882 [15:36] <Lord_Ralex> If you are giving them a 204 or w/e, that's right
#883 [15:36] <Draco89> or other numbers you guys called
#884 [15:36] <grandrolf> sweet lord, if you do ipconfig on your local machine, that will show you your private ip, if you check www.ripe.net that will show you your public ip
#885 [15:36] <Draco89> but its oke
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#887 [15:36] <Lord_Ralex> which would then mean that yes, it's a firewall/NAT issue
#888 [15:36] <grandrolf> Draco89: do you have any local firewall on...
#889 [15:36] <urielsalis> sigh
#890 [15:36] <mattym> If it was working before an not working now, his issue was likely what i asked him, the internal number for the server machine probably changed
#891 [15:37] <Lord_Ralex> The issue was port forwarding....
#892 [15:37] <Lord_Ralex> It always is
#893 [15:37] <mattym> Yeah, internal IP probably changed, rendered port settings innacurate
#894 [15:38] <urielsalis> or he was using public ip instead of internal in router settings
#895 [15:38] <grandrolf> that and native firewall
#896 [15:39] <mattym> That would all suggest that it never worked, if he actually had it working, either router reset or some other user error after the fact
#897 [15:39] <urielsalis> or Rule 1
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#902 [15:47] <Chancing> Hello! I need help with a Minecraft error that is not letting me login to minecraft.net nor minecraft itself. I have come to believe that there is something wrong with java. Please help. Here is a link to a picture of the error message. I am on a mac. https://gyazo.com/df883b2864ff576f6507448c599083c6
#903 [15:48] <mattym> ??> Chancing info/mcleaks
#904 [15:48] <Absol> Chancing: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#905 [15:48] <Absol> Chancing: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#906 [15:48] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#907 [15:48] <mattym> ??> Chancing win/hosts/edit
#908 [15:48] <Absol> Chancing: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#909 [15:48] <Absol> Chancing: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#910 [15:48] <urielsalis> ??> Chancing mac/hosts/edit
#911 [15:48] <urielsalis> mattym, mac
#912 [15:48] <urielsalis> ??> Chancing mac/hosts
#913 [15:48] <Absol> Chancing: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#914 [15:48] <Absol> Chancing: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
#915 [15:48] <urielsalis> Chancing, just open that file and remove all lines that contain Mojang in them
#916 [15:49] <Chancing> Will do.
#917 [15:49] <Chancing> Thanks for the help, I will report back
#918 [15:49] * urielsalis tips hat
#918 [15:50] <Chancing> When I try to go to mac/hosts/edit, it says that the folder cannot be found
#919 [15:51] <mattym> Chancing, Read the info from Absol
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#921 [15:51] <Chancing> Ok. Because I did use mcleaks or whatever
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#923 [15:52] <Chancing> @Absol Where is this hosts file?
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#925 [15:53] <Chancing> Absol?
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#927 [15:54] <grandrolf> Chancing: scroll up and read the instructions (absol is a bot that answered on a command)
#928 [15:55] <Chancing> I know, but he says to find the hosts file. I don't know where to find that.
#929 [15:55] <mattym> Chancing, It tells you the exact path
#930 [15:55] <grandrolf> <@Absol> Chancing: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
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#932 [15:55] <Chancing> Ok
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#934 [15:57] <Chancing> http://pastebin.com/tFxCtdiw So I should delete the last 2 lines?
#935 [15:57] <grandrolf> yes
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#938 [15:58] <Hi> how do i change skin
#939 [15:58] <Chancing> Then save it?
#940 [15:58] <Hi> fds woijrgyo wtgolgs\dfgg
#941 [15:58] <Hi> dg
#942 [15:58] <Hi> sfdg
#943 [15:58] <Hi> dfg
#944 [15:58] * Absol kicked Hi from #minecrafthelp (Reason: i :Stop spamming)
#945 [15:58] <grandrolf> Chancing: yes
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#947 [15:59] <Chancing> Wait, when I try to edit it, it says You don’t own the file “hosts” and don’t have permission to write to it. and You can duplicate this document and edit the duplicate. Only the duplicate will include your changes.
#948 [16:00] <Chancing> With 2 buttons, cancel and duplicate.
#949 [16:01] <urielsalis> Chancing, you will need amin rights
#950 [16:01] <mattym> Chancing, You need to access the root user in terminal and run the Text Editor that way
#951 [16:01] <urielsalis> admin
#952 [16:01] <grandrolf> is your account not admin on that machine?
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#954 [16:01] <Chancing> Ok, what would I need to put into the terminal to launch that hosts file with textedit
#955 [16:02] <mattym> Chancing, You need to google how to access to root user in terminal
#956 [16:02] <Chancing> Ok thanks
#957 [16:02] <mattym> Chancing, From there you need to look up how to run the Text Editor in terminal
#958 [16:02] <urielsalis> Chancing, probably is just su
#959 [16:02] <mattym> Chancing, Once its open that way, then change and save
#960 [16:03] <grandrolf> sudo open -a TextEdit /private/etc/hosts
#961 [16:03] <grandrolf> run that in terminal
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#963 [16:04] <urielsalis> ??> Chancing mac/terminal
#964 [16:04] <Absol> Chancing: You can reach the Terminal by going to Applications > Utilities > Terminal. Alternatively, search for Terminal in the Finder.
#965 [16:05] <mattym> Almost positive all version of OSX that are recent will need to you first enable the root user somewhere
#966 [16:06] <urielsalis> Chancing, in that case, https://support.apple.com/en-us/HT204012
#967 [16:06] <Chancing> Ok I enabled root user so now to open text edit
#968 [16:07] <mattym> Chancing, Open the terminal log in as root, then try the command grandrolf wrote earlier
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#971 [16:16] <dominik02207> i haven't played minecraft for a fairly long time and i wanted to play it. I couldn't log in, i tried a bunch of emails and passwords and usernames and it won't work.
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#974 [16:19] <Marco> Hi. I submitted a contact form earlier today and I am wondering how long on average does it take to respond, and what hours is the company responding to. Thanks
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#976 [16:21] <mattym> Marco, Did you fill out the account support form?
#977 [16:21] <Marco> Yes and I also submitted it. I recieved the confirmation email
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#979 [16:21] <mattym> Marco, You recieved a confirmation?
#980 [16:22] <Marco> Yes. I wanted to know hoe long on average it takes to hear a response
#981 [16:22] <mattym> Marco, Sorry, based on you getting a confirmation, im no longer sure what it is you filled out
#982 [16:22] <mattym> Marco, Can you link me the page you filled the contact from out on
#983 [16:23] <Marco> https://help.mojang.com/customer/portal/emails/new
#984 [16:23] <mattym> Marco, Ok, those dont usually send out confirmations, but its usually 1-2 days average wait
#985 [16:24] <Marco> Ok, thank you
#986 [16:24] <mattym> Marco, And they work normal work hours, but are located in Sweeden
#987 [16:24] <Marco> Ok
#988 [16:24] <mattym> Marco, So they are and have been gone for the day by this point
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#990 [16:24] <Marco> I understand. Thanks for your help
#991 [16:24] <Marco> I understand. Thanks for your help
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#995 [16:25] <Neon> Hey, I need help with installing Minecraft.. when clicking on "Play" i receive the message "lack of updated graphic drivers".. so far I tried all steps listed on the website but nothing worked... does anyone know a solution?
#996 [16:25] <mattym> Neon, Do you have the link to your dxdiag report? If so please post the link in this chat.
#997 [16:26] <Neon> http://paste.ubuntu.com/23086345/
#998 [16:29] <mattym> Neon, Download and Install the 3rd option listed here https://downloadcenter.intel.com/download/25978
#999 [16:29] <Neon> I'll try, thanks! :)
#1000 [16:31] <Neon> The language on my computer is German and the drivers are in English.. does that matter?
#1001 [16:31] <mattym> Neon, Shouldnt
#1002 [16:31] <Neon> Alrighty, thx :)
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#1010 [16:35] <Modded_Mutation> i was told to say i hava problem updating my rivers to launch the gam properly and to paste this http://paste.ubuntu.com/23086367/
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#1012 [16:35] <mattym> Modded_Mutation, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1013 [16:35] <Modded_Mutation> ok thanks
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#1027 [16:47] <Markperk> Hello im having problems when trying to create an account it says i already have an account so i go to reset pass and ti says they have sent me an email but it doesnt send me one and i have checked all other folders and everything
#1028 [16:48] <Chancing> Ok mattym, I deleted those 2 lines from the hosts file. Is that it?
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#1030 [16:51] <mattym> Chancing, Were you able to save it?
#1031 [16:52] <Chancing> Yes
#1032 [16:53] <Chancing> It worked and my Minecraft is up now
#1033 [16:53] <Chancing> Thank you soooo much
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#1050 [17:21] <harlisson> minecraft
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#1052 [17:26] * Scoobygal63 [Scoobygal63@notlogged] has joined #minecrafthelp
#1053 [17:27] <Scoobygal63> Im trying to change my skin, i got minecraft a couple years ago, when minecraft.net changed to mojang.com i did not migrate my account,
#1054 [17:27] <Scoobygal63> i created a mojang account, im trying to change my skin, i go to my profile and it says i havent purchased minecraft yet
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#1057 [17:32] <mattym> Scoobygal63, You need to migrate it to that mojang account
#1058 [17:32] <Scoobygal63> how do i migrate?
#1059 [17:33] <CD280> Hi, I'm having an issue with my minecraft accaunt, the thing is that whenever I try to login it tells me that my password or my email is wrong when they're not, I can't connect to either the launcher or the mojang website, I've tried changing my password but when I don't receive any emails whatsoever.
#1060 [17:33] <mattym> Scoobygal63, If you log into your mojang account at account.mojang.com/me it should be one of the options
#1061 [17:33] <Scoobygal63> okay ill try
#1062 [17:34] <mattym> ??> CD280 login/throttle
#1063 [17:34] <Absol> CD280: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1064 [17:34] <Absol> CD280: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1065 [17:34] <Markperk> Hello im having problems when trying to create an account it says i already have an account so i go to reset pass and ti says they have sent me an email but it doesnt send me one and i have checked all other folders and everything
#1066 [17:34] <Scoobygal63> mattym, i logged in, do i press "Secure my Account"?
#1067 [17:35] <mattym> Scoobygal63, Do you not see the "My Games" section?
#1068 [17:35] <CD280> mojang doesn't send me any emails to actually reset my password and if they do, then I don't see it
#1069 [17:36] <mattym> CD280, Read eveything Absol said
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#1072 [17:36] <Scoobygal63> mattym, i see the my games
#1073 [17:37] <mattym> Scoobygal63, Under that do you see the option to import/migrate an old account
#1074 [17:37] <mattym> Markperk, Do you own Minecraft?
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#1077 [17:38] <Scoobygal63> yes i do
#1078 [17:38] <CD280> it's not that lockout thing since I've waited more than 3 hours, I have tried many times this week and also about 3 weeks ago before going on a trip for 2 weeks again just to comeback to this problem again.
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#1081 [17:38] <mattym> Scoobygal63, Click on that and do what it tells you to do
#1082 [17:39] <Markperk> mattym yh i do i purchased the game in 2011 migrated sometime around 2015 only recently thought id go back to it now when i try to reset the pass no email is sent to me
#1083 [17:39] <mattym> CD280, Are you sure you checked the correct email?
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#1085 [17:39] <CD280> yes
#1086 [17:39] <Markperk> yes 100% sure
#1087 [17:39] <xXAceSulFlyXx> can u help me
#1088 [17:39] <CD280> I've checked, rechecked there is no mistake in it whatsoever.
#1089 [17:40] <mattym> Markperk, Are you sure the current email you are trying to recover from is the one you migrated it to?
#1090 [17:40] <mattym> ??> CD280 mojang/email
#1091 [17:40] <Absol> CD280: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1092 [17:40] <Absol> CD280: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1093 [17:40] <mattym> CD280, Fill out the form Absol linked
#1094 [17:41] <xXAceSulFlyXx> can u help me it says that when i try to play it says error
#1095 [17:41] <Scoobygal63> mattym, i cant remember my password, i click "Forgot password?" and i sent it my email and i didnt get the email
#1096 [17:42] <mattym> Scoobygal63, Did you check any email it could have been?
#1097 [17:42] <mattym> xXAceSulFlyXx, What error?
#1098 [17:42] <Markperk> mattym yes im sure ik this becuase when i try to create an account it says you already have an account
#1099 [17:42] <Scoobygal63> mattym, my mom was the one who bought minecraft with her email, i cant remember the email and she cant either
#1100 [17:43] <mattym> Markperk, Its possible you triggered the locked, in which case dont attempt to log in or anything for 3 hours, then try again. If its not then
#1101 [17:43] <xXAceSulFlyXx> it says that the harddrive is not updated al the way i think
#1102 [17:43] <mattym> ??> Markperk mojang/email
#1103 [17:43] <Absol> Markperk: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1104 [17:43] <Absol> Markperk: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1105 [17:43] <mattym> Markperk, If it still doesnt work after then, fill out the form Absol linked
#1106 [17:43] <mattym> xXAceSulFlyXx, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1107 [17:44] <Markperk> i no longer have the transaction id tho becuase a 2011 purchase is their any other way i can confirm the account
#1108 [17:44] <xXAceSulFlyXx> ok
#1109 [17:44] <mattym> ??> Markperk account/trans-id
#1110 [17:44] <Absol> Markperk: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1111 [17:44] <mattym> Markperk, Have you checked that ^&
#1112 [17:44] <xXAceSulFlyXx> ------------------ System Information ------------------ Time of this report: 8/24/2016, 18:25:04 Machine name: LILY-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP EliteBook 6930p BIOS: De
#1113 [17:44] <mattym> ??> xXAceSulFlyXx win/dxdiag
#1114 [17:44] <Absol> xXAceSulFlyXx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1115 [17:44] <xXAceSulFlyXx> ok
#1116 [17:44] <mattym> xXAceSulFlyXx, Please follow all the instructions in the link from Absol
#1117 [17:44] <Scoobygal63> mattym
#1118 [17:45] <xXAceSulFlyXx> ok thank you
#1119 [17:45] * CD280 [CD280@notlogged] has quit. (Quit: Web client closed)
#1120 [17:45] <pie_flavor> i feel like that factoid should contain the instruction to paste the link in the chat
#1121 [17:45] <xXAceSulFlyXx> i followed that link and it dident work
#1122 [17:45] <xXAceSulFlyXx> already
#1123 [17:45] <mattym> pie_flavor, Its in the instructions
#1124 [17:45] <mattym> xXAceSulFlyXx, Do all the instructions, get me the link it has you create
#1125 [17:45] * Hunto [Hunto@notlogged] has joined #minecrafthelp
#1126 [17:46] <xXAceSulFlyXx> ok
#1127 [17:46] <xXAceSulFlyXx> ------------------ System Information ------------------ Time of this report: 8/24/2016, 18:25:04 Machine name: LILY-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP EliteBook 6930p BIOS: De
#1128 [17:46] <mattym> xXAceSulFlyXx, Read ALL of the instructions
#1129 [17:46] <xXAceSulFlyXx> ok
#1130 [17:46] <Markperk> mattym yh i have no way of getting it so am i screwed
#1131 [17:46] <Hunto> Hi, I have a 1.7.10 problem? Is this chat just for 1.10?
#1132 [17:47] <Scoobygal63> mattym!
#1133 [17:47] <pie_flavor> mattym: not very clearly
#1134 [17:47] <pie_flavor> Hunto: we support everything we can
#1135 [17:47] <Hunto> Okay thats awesome. When I open of my controls menu (1.7.10) my game crashes
#1136 [17:48] <mattym> Scoobygal63, Without that email, there inst much you will be able to do
#1137 [17:49] <mattym> isnt*
#1138 [17:49] <Scoobygal63> mattym, what about the moderators of mojang?
#1139 [17:49] <mattym> Scoobygal63, You would need a piece of information most likely in that email
#1140 [17:49] <mattym> Scoobygal63, Do you remember how you purchased it?
#1141 [17:50] <Scoobygal63> i did not purchase it, my mom did
#1142 [17:50] <mattym> Scoobygal63, Does she remember how?
#1143 [17:50] <xXAceSulFlyXx> ok i did it all
#1144 [17:50] <pie_flavor> ??> Hunto launcher/crash-log
#1145 [17:50] <Absol> Hunto: We need to see your crash log, which appears after a crash.
#1146 [17:50] <mattym> xXAceSulFlyXx, Do you have the paste link to it
#1147 [17:50] <Absol> Hunto: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1148 [17:50] <Scoobygal63> what do you mean how mattym?
#1149 [17:50] <xXAceSulFlyXx> yea i think
#1150 [17:50] <xXAceSulFlyXx> wait
#1151 [17:50] <mattym> Scoobygal63, What type of payment method was used?
#1152 [17:51] <Scoobygal63> i dont know, if i ask her she'll tell me to go away because she is watching the news
#1153 [17:51] <mattym> ??> Scoobygal63 account/trans-id
#1154 [17:51] <Absol> Scoobygal63: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1155 [17:51] <Hunto> http://paste.ubuntu.com/23086709/
#1156 [17:51] <mattym> Scoobygal63, If you can recover the ID in the link from Absol you can contact the account support team
#1157 [17:51] <xXAceSulFlyXx> P8: P9: P10: +++ WER9 +++: Fault bucket 120423853016, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: taskhostw.exe P2: 10.0.10586.0 P3: 5632d756 P4: StackHash_0b54 P5: 10.0.10586.122 P6: 56cbf9dd P7: c0000374 P8: PCH_7B_FROM_ntdll+0x00000000000A5C24 P9: P10:
#1158 [17:51] <xXAceSulFlyXx> there
#1159 [17:52] <mattym> xXAceSulFlyXx, No
#1160 [17:52] <xXAceSulFlyXx> what
#1161 [17:52] <Scoobygal63> mattym, how do i do that?
#1162 [17:52] <mattym> xXAceSulFlyXx, Did you follow the directions in the link from Absol ?
#1163 [17:52] <xXAceSulFlyXx> yea
#1164 [17:52] <mattym> xXAceSulFlyXx, I need a paste.ubuntu.com link to your dxdiag post
#1165 [17:52] <xXAceSulFlyXx> oh ok
#1166 [17:52] <mattym> Scoobygal63, Do what?
#1167 [17:52] <Scoobygal63> im on the think, how do i recover the transaction id
#1168 [17:53] <mattym> Scoobygal63, Read through the options, you will need to figure out how you paid, and to see if there is another way of finding the ID
#1169 [17:53] <pie_flavor> Hunto: interesting
#1170 [17:53] <Scoobygal63> i did not pay, my mom did
#1171 [17:53] <pie_flavor> do you have any mods installed?
#1172 [17:53] <mattym> Scoobygal63, You need to ask and figure it out
#1173 [17:53] <Hunto> I dont think so?
#1174 [17:54] <pie_flavor> Resource packs?
#1175 [17:54] <Hunto> yep
#1176 [17:54] <Scoobygal63> mattym, my mom will tell me / yell at me to go away and let her watch the news
#1177 [17:54] <pie_flavor> Hunto: Does this resource pack provide a custom language file
#1178 [17:55] <mattym> Scoobygal63, Well that doesnt change the fact that if you need to recover your account, you will need to find that ID
#1179 [17:55] <Hunto> oh wait i dont have any in my folder sorry
#1180 [17:55] <pie_flavor> Actually, more simply, if you disable it, does the crash still happen
#1181 [17:55] <pie_flavor> ok
#1182 [17:55] <pie_flavor> what os are you on
#1183 [17:55] <Hunto> os?
#1184 [17:56] <pie_flavor> mac, windows, linux
#1185 [17:56] <Hunto> Oh im on windows
#1186 [17:56] <Scoobygal63> mattym, she used a debit card
#1187 [17:56] <xXAceSulFlyXx> it says i have to be loged in to get it i dont have an account on it
#1188 [17:56] <pie_flavor> ??> Hunto win/reinst
#1189 [17:56] <Absol> Hunto: You may need to reinstall the locally installed files that Minecraft puts into place.
#1190 [17:56] <Absol> Hunto: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1191 [17:57] <mattym> Scoobygal63, Then its likely it was paid through paypal, you will need to see if you have an account and follow the instructions in the link for paypal
#1192 [17:57] <mattym> xXAceSulFlyXx, You are doing it wrong then
#1193 [17:57] <mattym> xXAceSulFlyXx, You should not need to log in or make an account
#1194 [17:57] <xXAceSulFlyXx> then how
#1195 [17:57] <Scoobygal63> omg, I DID NOT PURCHASE THE GAME! i dont know my mothers password for her paypal (if she has one)!
#1196 [17:58] <mattym> Scoobygal63, Then get you parent to help you. You have no other options if you want to be able to recover the account.
#1197 [17:59] <Scoobygal63> I JUST WANT TO CHANGE MY SKIN! WHY IS IT SO DIFFICULT?!
#1198 [17:59] <xXAceSulFlyXx> mattym how
#1199 [17:59] <pie_flavor> Scoobygal63: you need to log in to the account to change the skin
#1200 [17:59] <pie_flavor> it's that simple
#1201 [17:59] <Scoobygal63> what happened to minecraft.net where it was easy!
#1202 [17:59] <pie_flavor> you can 100% do it in minecraft.net
#1203 [17:59] <mattym> pie_flavor, No, they are unmigrated
#1204 [17:59] <Scoobygal63> i created a mojang account
#1205 [17:59] <Scoobygal63> i did NOT migrate
#1206 [18:00] <pie_flavor> that doesn't help. the account does not own minecraft, ergo, you can't change its skin.
#1207 [18:00] <Scoobygal63> i do not know my moms email and the password for it
#1208 [18:00] <pie_flavor> then _ask her_
#1209 [18:00] * rosa [rosa@notlogged] has joined #minecrafthelp
#1210 [18:00] <Scoobygal63> she wants to watch the news!
#1211 [18:00] <mattym> Scoobygal63, You need to be migrated to change your skin, to migrate you need to figure out the email that was used when it was purchased, or find that ID and then contact Account Support
#1212 [18:00] <Scoobygal63> how do i find the id?!?!?
#1213 [18:00] <pie_flavor> Scoobygal63: that's really not our problem
#1214 [18:01] <pie_flavor> only she can log in.
#1215 [18:01] <pie_flavor> therefore, she needs to log in.
#1216 [18:01] <xXAceSulFlyXx> P8: P9: P10: +++ WER9 +++: Fault bucket 120423853016, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: taskhostw.exe P2: 10.0.10586.0 P3: 5632d756 P4: StackHash_0b54 P5: 10.0.10586.122 P6: 56cbf9dd P7: c0000374 P8: PCH_7B_FROM_ntdll+0x00000000000A5C24 P9: P10:
#1217 [18:01] <xXAceSulFlyXx> that
#1218 [18:01] <pie_flavor> ??> xXAceSulFlyXx paste
#1219 [18:01] <Absol> xXAceSulFlyXx: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1220 [18:01] <Scoobygal63> pie_flavor, she did not make the mojang account I DID!, so it says I DID NOT PURCHASE THE GAME!
#1221 [18:01] <pie_flavor> exactly
#1222 [18:01] <Scoobygal63> BUT I HAVE THE GAME
#1223 [18:01] <mattym> Scoobygal63, It either in the confirmation email from when she baught it, or depending on how you paid, you may be able to recover it from another payment processor.
#1224 [18:01] <Hunto> It worked, thanks pie!
#1225 [18:01] <pie_flavor> so SHE NEEDS TO LOG INTO THE ORIGINAL ACCOUNT
#1226 [18:02] <pie_flavor> and MIGRATE IT.
#1227 [18:02] <pie_flavor> Right now, your mojang account has literally nothing to do with your minecraft account..
#1228 [18:02] <Scoobygal63> BUT MINECRAFT.NET IS GONE!
#1229 [18:02] <pie_flavor> mfw
#1230 [18:02] <Scoobygal63> THE ORIGINAL ACCOUNT WAS ON MINECRAFT.NET
#1231 [18:02] <pie_flavor> #noitsnot
#1232 [18:02] <pie_flavor> if you go to minecraft.net
#1233 [18:03] <pie_flavor> meanwhile, you're listing your problems accurately, but that doesn't mean we can do a blasted thing about it
#1234 [18:03] * xXAceSulFlyXx [xXAceSulFlyXx@notlogged] has quit. (Quit: Web client closed)
#1235 [18:03] <pie_flavor> your mojang account is right now completely unaffiliated with your minecraft account
#1236 [18:03] <pie_flavor> you need to log in to your minecraft account
#1237 [18:03] <pie_flavor> and migrate it
#1238 [18:03] * alberto [alberto@notlogged] has joined #minecrafthelp
#1239 [18:03] <pie_flavor> for it to be associated with a mojang account.
#1240 [18:04] <pie_flavor> and unless she's going to be watching the news for the rest of eternity
#1241 [18:04] <pie_flavor> i'm sure you can wait like an hour
#1242 [18:05] <alberto> Minecraft won't start. It keeps crashing. What do I do? http://paste.ubuntu.com/23086726/
#1243 [18:06] * Scoobygal63 [Scoobygal63@notlogged] has quit. (Ping timeout: 195 seconds)
#1244 [18:06] <mattym> alberto, Download and Install the file from this page http://www.geforce.com/drivers/results/106380
#1245 [18:07] <alberto> Thank you! :)
#1246 [18:09] * rosa [rosa@notlogged] has quit. (Ping timeout: 195 seconds)
#1247 [18:10] * lala [lala@notlogged] has joined #minecrafthelp
#1248 [18:10] * lala [lala@notlogged] has quit. (Client Quit)
#1249 [18:10] * johncena [johncena@notlogged] has joined #minecrafthelp
#1250 [18:11] <johncena> im having issues starting up my minecraft
#1251 [18:11] <pie_flavor> johncena: elaborate pls
#1252 [18:11] <johncena> everytime i go to click the minecraft logo thru my desktop nothing happens, launcher wont open up or anything
#1253 [18:12] <pie_flavor> johncena: are you double-clicking it?
#1254 [18:12] <johncena> yes
#1255 [18:12] <mattym> johncena, Try one of the alternate launcher at minecraft.net/download/alternative
#1256 [18:12] <johncena> ive even uninstalled and tried reinstalling it 7 times but nothing works
#1257 [18:12] * lari [lari@notlogged] has joined #minecrafthelp
#1258 [18:13] * Flimturds [Flimturds@notlogged] has joined #minecrafthelp
#1259 [18:13] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1260 [18:13] <lari> meu deus
#1261 [18:13] <Flimturds> how do i reset my toshiba laptop, powering it of then on and holding 0 dosent work on mine? (to factory settings)
#1262 [18:13] <johncena> didnt work
#1263 [18:14] <mattym> Flimturds, Id check with Toshiba about that
#1264 [18:14] <mattym> johncena, There are two alternates, did you try both?
#1265 [18:14] <pie_flavor> Flimturds: this channel is for minecraft help
#1266 [18:14] <Flimturds> okay, mattym do you remember me? it still dosent work
#1267 [18:14] <johncena> so for this to work pie_flavor id have to open it up everytime thru the web?
#1268 [18:14] <pie_flavor> what? no
#1269 [18:14] <pie_flavor> you save the file, and open it to run minecraft
#1270 [18:14] <lari> nao consigo
#1271 [18:14] <johncena> save how?
#1272 [18:14] <pie_flavor> Flimturds: wait, is it windows 10?
#1273 [18:14] <Flimturds> yes
#1274 [18:15] <pie_flavor> johncena: it asks you to download a file
#1275 [18:15] <pie_flavor> you just save it
#1276 [18:15] <pie_flavor> Flimturds: open the start menu, click power
#1277 [18:15] <Flimturds> my minecraft dosent work because of a graphics card reason and i have been trying to fix it for ever
#1278 [18:15] <pie_flavor> hold ctrl shift and click restart
#1279 [18:15] * lari [lari@notlogged] has quit. (Client Quit)
#1280 [18:15] <johncena> yes which i did and it automaticly took me into the launcher
#1281 [18:15] <pie_flavor> it'll boot into a special mode
#1282 [18:15] <pie_flavor> and you can configure specific stuff from there
#1283 [18:15] <johncena> no file to save except the minecraft.exe file
#1284 [18:15] <pie_flavor> that's also how you boot into safe mode
#1285 [18:15] <pie_flavor> johncena: right
#1286 [18:15] <pie_flavor> the minecraft.exe file
#1287 [18:15] <pie_flavor> you run that when you want to open minecrat
#1288 [18:15] <pie_flavor> just put it on your desktop
#1289 [18:16] <johncena> but i still dont understand why my minecraft wont open up thats already downloaded onto my pc
#1290 [18:16] <pie_flavor> johncena: nobody knows these things
#1291 [18:16] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1292 [18:16] <pie_flavor> computers are powered by hamsters, magic, and carriage returns
#1293 [18:17] <johncena> you basicly told me what everyone else has told me and gave me a alternative to temporarly fix the issue then actually fix it
#1294 [18:17] <pie_flavor> temporarily?
#1295 [18:17] <pie_flavor> you can just use minecraft.exe from now on
#1296 [18:17] <pie_flavor> just put it where the minecraft shortcut used to be
#1297 [18:17] <pie_flavor> and everything's good
#1298 [18:18] * Flimturds [Flimturds@notlogged] has quit. (Ping timeout: 195 seconds)
#1299 [18:21] * cris [cris@notlogged] has joined #minecrafthelp
#1300 [18:21] <cris> My minecraft wont work
#1301 [18:22] <pie_flavor> cris: that is not very specific
#1302 [18:22] <pie_flavor> please elaborate
#1303 [18:22] * glubgIub [glubgIub@notlogged] has joined #minecrafthelp
#1304 [18:23] <cris> My minecraft will keep crashing and it says that Pixel Format Not Accelerated
#1305 [18:23] <glubgIub> minecraft will keep crashing and it says that Pixel Format Not Accelerated as well
#1306 [18:24] <pie_flavor> That's a very common error. It means that there's some problem with your graphics drivers.
#1307 [18:24] * glubgIub [glubgIub@notlogged] has quit. (Client Quit)
#1308 [18:24] <pie_flavor> ??> cris win/dxdiag
#1309 [18:24] <Absol> cris: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1310 [18:24] <cris> i did
#1311 [18:24] * glubgIub [glubgIub@notlogged] has joined #minecrafthelp
#1312 [18:24] <pie_flavor> then please paste the link into the chat
#1313 [18:24] <glubgIub> minecraft will keep crashing and it says that Pixel Format Not Accelerated
#1314 [18:24] <pie_flavor> glubgIub: you just missed the message
#1315 [18:24] * Markperk [Markperk@notlogged] has quit. (Quit: Web client closed)
#1316 [18:24] <pie_flavor> ??> glubgIub win/dxdiag
#1317 [18:24] <cris> http://paste.ubuntu.com/23086757/
#1318 [18:24] <Absol> glubgIub: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1319 [18:24] <glubgIub> oh i have the link
#1320 [18:25] <glubgIub> http://paste.ubuntu.com/23086762/
#1321 [18:26] <pie_flavor> cris: your cpu might not meet the minimum requirements
#1322 [18:26] <glubgIub> what does that mean
#1323 [18:26] <cris> Ive played minecraft before but it doesnt work anymore
#1324 [18:27] <pie_flavor> hmm
#1325 [18:27] <pie_flavor> when you played
#1326 [18:27] <pie_flavor> was it 1.7.10
#1327 [18:27] <cris> no
#1328 [18:27] <pie_flavor> when did this start
#1329 [18:27] <cris> 1.8.9
#1330 [18:27] <pie_flavor> crud
#1331 [18:28] <pie_flavor> mattym: i'm bad with graphics stuff, all i know is that urielsalads says it doesn't meet the minimum requirements
#1332 [18:28] <pie_flavor> can you handle this
#1333 [18:28] <cris> me?
#1334 [18:29] <pie_flavor> no
#1335 [18:29] <pie_flavor> mattym
#1336 [18:30] <glubgIub> ok but if your cpu doesnt meet minimum requirements does that mean you can still play
#1337 [18:30] <glubgIub> this is my first time playing minecraft so sorry if i sound dumb
#1338 [18:30] <cris> well i cant
#1339 [18:30] <cris> it just keeps crashing
#1340 [18:30] <glubgIub> same
#1341 [18:31] <pie_flavor> oh, it's crashing?
#1342 [18:31] <cris> yea
#1343 [18:31] <pie_flavor> wait, nvm i'm stupid
#1344 [18:31] <glubgIub> yup
#1345 [18:31] <pie_flavor> forget i said that
#1346 [18:31] <pie_flavor> you guys said it up top
#1347 [18:31] <pie_flavor> well, i have yet to learn the complicated world of gpus and cpus and drivers
#1348 [18:31] <pie_flavor> i'm sorry, i can't help you
#1349 [18:32] <pie_flavor> likely someone else here can, though.
#1350 [18:32] <cris> ok then bye
#1351 [18:32] <pie_flavor> probably mattym or one of the ops
#1352 [18:32] * Scoobygal63 [Scoobygal63@notlogged] has joined #minecrafthelp
#1353 [18:32] <glubgIub> alright
#1354 [18:32] <Scoobygal63> ALL I WANT TO DO IS CHANGE SKIN
#1355 [18:32] <Scoobygal63> AND I CANT EVEN LOG IN INTO MY MOJANG ACCOUNT
#1356 [18:32] <Scoobygal63> I WA SJUST IN MY MOJANG ACCOUNT
#1357 [18:32] <glubgIub> were you banned or something
#1358 [18:32] <Scoobygal63> THEN I GOT KICKED OUT
#1359 [18:33] <Scoobygal63> NOW I CANT LOG IN
#1360 [18:33] <pie_flavor> ??> Scoobygal63 scold/shout
#1361 [18:33] <Lord_Ralex> Stop with the caps
#1362 [18:33] <Absol> Scoobygal63: There is no need to yell. The acoustics in here are wonderful.
#1363 [18:33] <pie_flavor> Scoobygal63: i explained this already
#1364 [18:33] <pie_flavor> incredibly clearly
#1365 [18:33] <pie_flavor> you need to log into your minecraft account
#1366 [18:33] <pie_flavor> and then migrate it
#1367 [18:33] <Scoobygal63> I GOT KICKED OUT OF THIS HELP CHAT AFTER I SAID SOMETHING
#1368 [18:33] <pie_flavor> the mojang account that you created is completely separate from your minecraft account
#1369 [18:33] * Apocalise_Craft [Apocalise_Craft@notlogged] has joined #minecrafthelp
#1370 [18:33] <Scoobygal63> I KNOW
#1371 [18:34] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1372 [18:34] <Scoobygal63> I LOGGED IN WITH THE ONE MY MOM CREATED
#1373 [18:34] * BliZzTf [BliZzTf@notlogged] has joined #minecrafthelp
#1374 [18:34] <Scoobygal63> IT WAS SUCCESFUL
#1375 [18:34] <pie_flavor> Scoobygal63: false
#1376 [18:34] * Lord_Ralex kicked Scoobygal63 from #minecrafthelp (Reason: coobygal63 :Here is the door)
#1377 [18:34] <pie_flavor> you timed out
#1378 [18:34] <pie_flavor> lol
#1379 [18:34] <BliZzTf> hey guys do you know any cheap hosting sites that will run pixelmon and plugins at the same time?
#1380 [18:35] <pie_flavor> BliZzTf: afaik triangle.gs runs 500mb servers for free
#1381 [18:35] * cris [cris@notlogged] has quit. (Ping timeout: 195 seconds)
#1382 [18:35] <pie_flavor> but idk if 500mb is enough to run pixelmon
#1383 [18:35] <pie_flavor> also, what platform are you using? Cauldron or SF?
#1384 [18:36] <BliZzTf> i dont want a free i need it actually good
#1385 [18:36] * Apocalise_Craft_ [Apocalise_Craft_@notlogged] has joined #minecrafthelp
#1386 [18:36] <BliZzTf> and pixelmon requers 2gb ram or more
#1387 [18:36] <pie_flavor> oh i'm sorry my brain inserted the word 'free' there
#1388 [18:37] <pie_flavor> any service that allows you to upload your own server jar would work, you just have to make sure it has enough memory
#1389 [18:37] <pie_flavor> and again, are you using Cauldron or SpongeForge?
#1390 [18:38] <BliZzTf> i was wondering does sponge forge have some type of group manager plugin?
#1391 [18:38] <pie_flavor> yes
#1392 [18:38] <BliZzTf> what is it called?
#1393 [18:38] <pie_flavor> PermissionsEx has a Sponge build
#1394 [18:38] <pie_flavor> and i'm thinking of making my own lame permissions plugin
#1395 [18:39] <BliZzTf> thank you do you know if hosting websites allow you to use spongeforge?
#1396 [18:39] * alberto [alberto@notlogged] has quit. (Ping timeout: 195 seconds)
#1397 [18:40] <BliZzTf> ????
#1398 [18:40] <pie_flavor> there's also a permissionmanager plugin by djxy
#1399 [18:40] <pie_flavor> BliZzTf: i'm not well acquainted with hosts
#1400 [18:40] <pie_flavor> i don't usually externally host servers, since all i need them for is plugin testing
#1401 [18:40] <BliZzTf> ok thanks for the help anyone! have a good night!!!
#1402 [18:41] <pie_flavor> ask them if they natively support spongeforge
#1403 [18:41] <pie_flavor> or if they allow you to upload your own jars
#1404 [18:41] <BliZzTf> i would of the support was still online for tonight
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#1416 [18:57] <mm12> whats up
#1417 [18:57] * Samara [Samara@notlogged] has joined #minecrafthelp
#1418 [18:58] <mm12> hey
#1419 [18:58] <mm12> hey
#1420 [18:58] * Samara [Samara@notlogged] has left #minecrafthelp
#1421 [18:58] <pie_flavor> hi
#1422 [18:58] <pie_flavor> got a minecraft problem?
#1423 [18:58] <mm12> yes
#1424 [18:59] <pie_flavor> well, could you describe it?
#1425 [19:00] <pie_flavor> mm12: you there
#1426 [19:00] <mm12> I,m trying to get on it sey,s crash report
#1427 [19:00] <pie_flavor> ??> mm12 launcher/crash-log
#1428 [19:00] <Absol> mm12: We need to see your crash log, which appears after a crash.
#1429 [19:00] <Absol> mm12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1430 [19:03] <mm12> it did not work
#1431 [19:05] <pie_flavor> mm12: read it again
#1432 [19:05] <pie_flavor> it doesn't fix anything
#1433 [19:05] <pie_flavor> you need to give us the link so we can figure out what the problem is
#1434 [19:06] * Messer [Messer@notlogged] has joined #minecrafthelp
#1435 [19:06] <mm12> it does not work
#1436 [19:06] <Messer> I completely forgot my email to my minecraft account, and I cant migrate to Mojang
#1437 [19:07] <mm12> ha ha ha ha ha ha ha
#1438 [19:07] <Messer> No kidding right
#1439 [19:07] <Messer> I'm screwed
#1440 [19:07] <mm12> yup
#1441 [19:08] <Messer> Yeah, the email is everything apparently. I do have the username and pass though
#1442 [19:08] <mm12> good
#1443 [19:08] <Messer> I'm pissed with how bad Mojang's service is
#1444 [19:08] <Absol> Messer: Please keep it civil
#1445 [19:08] <pie_flavor> mm12: there's nothing that 'does not work'
#1446 [19:08] <pie_flavor> get the log
#1447 [19:08] <pie_flavor> paste it into the site
#1448 [19:08] <pie_flavor> click paste
#1449 [19:08] <pie_flavor> put the link in chawt
#1450 [19:08] <pie_flavor> s/chawt/chat/
#1451 [19:08] <ExtremeBot> pie_flavor meant to say: put the link in chat
#1452 [19:09] <Messer> I need to know how to change the email entirely and reset it
#1453 [19:09] <pie_flavor> Messer: you can't change the email until it's migrated
#1454 [19:09] <pie_flavor> #trapped
#1455 [19:09] <Messer> but I cant migrate with out the email
#1456 [19:09] <pie_flavor> exactly
#1457 [19:09] <Messer> f***
#1458 [19:09] <pie_flavor> do you know what email it _might_ have been?
#1459 [19:09] <Messer> Yeah
#1460 [19:10] <Messer> theres one email
#1461 [19:10] <mm12> #distrotions
#1462 [19:10] <Messer> but I maxed out the number of tries
#1463 [19:10] <pie_flavor> wow
#1464 [19:10] <Messer> So I'm done there too
#1465 [19:10] <pie_flavor> uh
#1466 [19:10] <pie_flavor> fu
#1467 [19:10] <pie_flavor> fun
#1468 [19:10] <pie_flavor> *
#1469 [19:10] <pie_flavor> this is all i got
#1470 [19:10] <pie_flavor> ??> Messer mojang/email
#1471 [19:10] <Absol> Messer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1472 [19:10] <Absol> Messer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1473 [19:10] <pie_flavor> absol's our pastebot
#1474 [19:11] <Messer> lol
#1475 [19:11] <Messer> emails take forreeeeveeerr
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#1477 [19:12] <mm12> absol help
#1478 [19:13] <mm12> now!!
#1479 [19:15] <mm12> 1 crash report that,s all I remember
#1480 [19:16] * Apocalise_Craft_ [Apocalise_Craft_@notlogged] has quit. (Quit: Web client closed)
#1481 [19:16] <mm12> pie_flavor help
#1482 [19:16] <pie_flavor> mm12
#1483 [19:16] <pie_flavor> the instructions are simple
#1484 [19:16] * taquiz [taquiz@notlogged] has joined #minecrafthelp
#1485 [19:16] <pie_flavor> copy the log
#1486 [19:16] <pie_flavor> put it on paste.ubuntu.com
#1487 [19:16] <pie_flavor> put the link in the chat
#1488 [19:17] <mm12> 1 crash report that,s all I remember
#1489 [19:17] <mm12> i did it
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#1491 [19:18] <pie_flavor> mm12: put
#1492 [19:18] <pie_flavor> the
#1493 [19:18] <pie_flavor> link
#1494 [19:18] <pie_flavor> in
#1495 [19:18] * Absol kicked pie_flavor from #minecrafthelp (Reason: ie_flavor :Stop spamming)
#1496 [19:18] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#1497 [19:18] <pie_flavor> the
#1498 [19:18] <pie_flavor> chat
#1499 [19:19] <urielsalis> ??> pie_flavor scold/chat
#1500 [19:19] * Apocalise_Craft [Apocalise_Craft@notlogged] has quit. (Ping timeout: 195 seconds)
#1501 [19:19] <urielsalis> ??> pie_flavor scold/\n
#1502 [19:19] <Absol> pie_flavor: The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#1503 [19:19] <pie_flavor> urielsalis: it's hard to get the messsage acrosss
#1504 [19:19] <Lord_Ralex> And spamming it won't
#1505 [19:20] <mm12> crash report that,s all I remember i did it there
#1506 [19:20] <urielsalis> If the message across you want, spamming it wont
#1507 [19:20] <urielsalis> mm12, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1515 [19:26] <mm12> hack me and see
#1516 [19:27] <pie_flavor> someone kick him
#1517 [19:27] * GreyVulpine kicked mm12 from #minecrafthelp (Reason: m12 :Meep Meep. Go away.)
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#1521 [19:41] <pie_flavor> ​
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#1527 [19:59] * hc_ljr [hc_ljr@notlogged] has joined #minecrafthelp
#1528 [20:00] <hc_ljr> have file problem change server function
#1529 [20:00] <pie_flavor> no way
#1530 [20:00] <pie_flavor> is he back
#1531 [20:01] <hc_ljr> pie_flavor: help day before! water files!
#1532 [20:01] <pie_flavor> HES BACK
#1533 [20:01] <pie_flavor> urielsalis:
#1534 [20:02] * GreyVulpine kicked hc_ljr from #minecrafthelp (Reason: c_ljr :Go away.)
#1535 [20:02] <pie_flavor> naw dude i liked that guy
#1536 [20:02] * hc_ljr [hc_ljr@notlogged] has joined #minecrafthelp
#1537 [20:03] <hc_ljr> please i have problem server
#1538 [20:03] <pie_flavor> GreyVulpine: lemme try at least
#1539 [20:03] <pie_flavor> hc_ljr: what is the problem
#1540 [20:03] * Alberto [Alberto@notlogged] has joined #minecrafthelp
#1541 [20:03] <hc_ljr> have need file modify function help
#1542 [20:03] * Alberto [Alberto@notlogged] has quit. (Client Quit)
#1543 [20:04] <hc_ljr> not accept file water
#1544 [20:04] * hfcutgfu [hfcutgfu@notlogged] has joined #minecrafthelp
#1545 [20:04] * Alberto [Alberto@notlogged] has joined #minecrafthelp
#1546 [20:04] <pie_flavor> hmm
#1547 [20:04] * Alberto [Alberto@notlogged] has quit. (Client Quit)
#1548 [20:04] <pie_flavor> what file
#1549 [20:04] <hc_ljr> file modify
#1550 [20:04] <hc_ljr> make function server similar allow
#1551 [20:05] * Lord_Ralex kicked hc_ljr from #minecrafthelp (Reason: c_ljr :I am not in the mood for someone who knows how to use a bouncer and nickserv)
#1552 [20:05] <pie_flavor> Lord_Ralex: but i think i know what he wanted
#1553 [20:06] <Lord_Ralex> pie_flavor, I do not care
#1554 [20:06] <pie_flavor> why you gotta be mean
#1555 [20:06] * Kirito is now known as Chris
#1556 [20:06] <pie_flavor> i think he wanted to install plugins on a server, and didn't know that vanilla wasn't bukkit
#1557 [20:07] <urielsalis> pie_flavor, hi
#1558 [20:09] * linuxdaemon is now known as NewCreeper
#1559 [20:10] <pie_flavor> my f***ing sides
#1560 [20:10] <pie_flavor> http://prntscr.com/ca24kh
#1561 [20:10] <pie_flavor> Lord_Ralex
#1562 [20:10] * Koda218Games [Koda218Games@notlogged] has joined #minecrafthelp
#1563 [20:11] <Koda218Games> When I log In to minecraft it says this (SunCertPathBuilderException: unable to find valid certification path to requested target)
#1564 [20:11] <pie_flavor> ??> Koda218Games info/mcleaks
#1565 [20:11] <urielsalis> ??> Koda218Games info/mcleaks
#1566 [20:11] <Absol> Koda218Games: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1567 [20:11] <Absol> Koda218Games: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1568 [20:11] <urielsalis> ??> Koda218Games win/hosts/edit
#1569 [20:11] <Absol> Koda218Games: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1570 [20:11] <Absol> Koda218Games: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1571 [20:11] <pie_flavor> urielsalis: stop being faster
#1572 [20:11] <pie_flavor> Koda218Games: tip: don't hack minecraft
#1573 [20:18] <pie_flavor> Lord_Ralex: seriously why'd you ban him
#1574 [20:19] <GreyVulpine> Can't really effectively help him, and he's just spamming chat
#1575 [20:19] * wes10045 [wes10045@notlogged] has joined #minecrafthelp
#1576 [20:20] <pie_flavor> but i did
#1577 [20:20] <pie_flavor> he wanted to install plugins
#1578 [20:20] <pie_flavor> i helped him in private chat
#1579 [20:20] <pie_flavor> http://i.imgur.com/jcvmxRz.png
#1580 [20:21] <urielsalis> pie_flavor, if he knows how to use a bouncer and nickserv, but not how to talk, I think he is a troll
#1581 [20:21] <pie_flavor> idk
#1582 [20:21] <pie_flavor> all i know is that it's hilarious
#1583 [20:21] <pie_flavor> also, lord_ralex just effectively banned everyone using that particular bouncer
#1584 [20:21] <urielsalis> Lord_Ralex, ban *@c-73-189-22-30.hsd1.ca.comcast.net too
#1585 [20:21] <Koda218Games> I dont know how to get rid of it (im on mac)
#1586 [20:22] <Lord_Ralex> pie_flavor, so? People who let others use a bouncer should watch who uses it
#1587 [20:22] <urielsalis> Lord_Ralex, wait, thats true, you banned everybody with that bouncer :P
#1588 [20:22] <pie_flavor> ??> Koda218Games mac/hosts
#1589 [20:22] <Absol> Koda218Games: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1590 [20:22] <Absol> Koda218Games: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
#1591 [20:22] <pie_flavor> don't actually give a url
#1592 [20:22] <pie_flavor> but edit the file and save it
#1593 [20:22] <Lord_Ralex> No op is going to go through the crap of special-managing bouncers
#1594 [20:22] <urielsalis> Lord_Ralex, ban his other ip c-73-189-22-30.hsd1.ca.comcast.net
#1595 [20:23] <pie_flavor> but elitebnc is public
#1596 [20:23] <pie_flavor> many people use it
#1597 [20:23] <Lord_Ralex> And my care?
#1598 [20:23] <pie_flavor> uh
#1599 [20:23] <pie_flavor> some of those people might want minecraft help?
#1600 [20:23] <Lord_Ralex> <Lord_Ralex> No op is going to go through the crap of special-managing bouncers
#1601 [20:23] <Lord_Ralex> Anyone coming here with a bouncer is *probably* not going to come here
#1602 [20:23] <Lord_Ralex> Remember, we banned Mibbit
#1603 [20:24] <pie_flavor> i think you're just annoyed he called you a genital
#1604 [20:24] <pie_flavor> but w/e
#1605 [20:24] <pie_flavor> i'm not the op here
#1606 [20:24] * urielsalis hides
#1606 [20:24] <Lord_Ralex> Considering I banned him before that.... and I've been called worse?
#1607 [20:24] <Lord_Ralex> I just don't care
#1608 [20:25] <Lord_Ralex> If you run a bouncer, deal with the probably it may be mis-used
#1609 [20:25] <Lord_Ralex> End of story.
#1610 [20:26] <Lord_Ralex> (also, it just banned anyone using that particular hostmask, which is *not* the entire bouncer....)(
#1611 [20:27] * NewCreeper is now known as linuxdaemon
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#1614 [20:31] <Koda218Games> I fixed it thank you guys so much.
#1615 [20:31] * Koda218Games [Koda218Games@notlogged] has quit. (Quit: Web client closed)
#1616 [20:43] * BootsnCats [BootsnCats@notlogged] has joined #minecrafthelp
#1617 [20:43] <BootsnCats> Hello! Me and a friend live at an apartment complex that offers internet, but each tenant's router and IP are a little bit separate. Before we tried playing on this internet, we could connect to my friend's server just fine through other IP addresses (was at a different house). So we know the server works just fine. However, his and my IP address last numbers differ by a few. It won't let me connect,
#1618 [20:44] * luchitho [luchitho@notlogged] has joined #minecrafthelp
#1619 [20:44] <urielsalis> BootsnCats, can you try with a LAN world?
#1620 [20:44] <BootsnCats> I did try with a LAN world, and it didn't work.
#1621 [20:44] <BootsnCats> He has a server set up
#1622 [20:44] <BootsnCats> and it is across teh apartment complex, with a seperate but similar IP
#1623 [20:44] * Ambos [Ambos@notlogged] has quit. (Quit: Leaving)
#1624 [20:45] <BootsnCats> the last few numbers are different
#1625 [20:45] <urielsalis> BootsnCats, and it fails when connecting to that IP?
#1626 [20:45] <BootsnCats> I can connect to other servers just fine. And yes, only his IP
#1627 [20:45] <BootsnCats> Others can connect to his server though, that are across town
#1628 [20:45] <urielsalis> BootsnCats, can you try telling him to change the port?
#1629 [20:45] <urielsalis> BootsnCats, oh
#1630 [20:45] <urielsalis> BootsnCats, ask him for his public ip and try to connect to that one
#1631 [20:45] <BootsnCats> Where would he find that under?
#1632 [20:45] <urielsalis> BootsnCats, it must be open in their router if they can connect across town
#1633 [20:46] <urielsalis> BootsnCats, http://www.whatsmyip.org/
#1634 [20:46] <luchitho> yo reciem aprendo jugar minecraft como puedo hacer que el juego funcione para jugarlo
#1635 [20:46] <BootsnCats> Others can connect just fine, but it's when I try to connect, our IP addresses are so similar that it doesn't connect
#1636 [20:46] <urielsalis> BootsnCats, is the IP he gives to the users across town
#1637 [20:46] <BootsnCats> And I don't know how to fix it
#1638 [20:46] <urielsalis> ??> luchitho lang/es
#1639 [20:46] <Absol> luchitho: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1640 [20:46] <BootsnCats> Yes, I tried using the same IP he gave to friends
#1641 [20:46] <BootsnCats> and it doesn't work for me, but works for them
#1642 [20:47] <urielsalis> BootsnCats, hmm, can you give it to me so I can see if I can ping it?
#1643 [20:47] <BootsnCats> 50.30.149.36
#1644 [20:47] <urielsalis> BootsnCats, what error it gives when you try to conecct to it?
#1645 [20:48] <BootsnCats> One moment, typing it out
#1646 [20:48] <BootsnCats> java.netConnectException: Connection timed out: no further information
#1647 [20:48] <urielsalis> BootsnCats, and only on his server?
#1648 [20:48] <BootsnCats> Yes
#1649 [20:48] <BootsnCats> I think
#1650 [20:48] <BootsnCats> I can connect to another server just fine
#1651 [20:49] <BootsnCats> Could you give me a server ip to connect to so I can test it just in case?
#1652 [20:49] <urielsalis> BootsnCats, mctest.ae97.net
#1653 [20:49] <BootsnCats> Yes I connected just fine
#1654 [20:50] <urielsalis> BootsnCats, hmm
#1655 [20:50] <luchitho> as I can download the minecraft game to play, download the game but it tells me something is missing but we did all conditions please can you tell me how I can help
#1656 [20:50] <urielsalis> ??> BootsnCats tools/hjt
#1657 [20:50] <Absol> BootsnCats: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1658 [20:50] <Absol> BootsnCats: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1659 [20:50] <urielsalis> luchitho, can you give us the full error message?
#1660 [20:51] <BootsnCats> I don't know about downloading that program :/
#1661 [20:51] <urielsalis> BootsnCats, its made by TrendMicro, a antivirus server
#1662 [20:51] <urielsalis> maker*ç+
#1663 [20:52] <pie_flavor> BootsnCats: everything we instruct is 100% safe
#1664 [20:52] <pie_flavor> we're about as 1337 h4x0r as donald trump
#1665 [20:52] <urielsalis> (or another helper would stop it)
#1666 [20:52] <pie_flavor> you can always trust absol, as everything he says is static.
#1667 [20:52] <pie_flavor> ?? index
#1668 [20:52] <Absol> index: See https://cp.ae97.net/factoid for the Absol Database System
#1669 [20:52] <DopeGhoti> pie_flavor: nothing is 100% safe.
#1670 [20:53] <pie_flavor> DopeGhoti: owning a computer isn't 100% safe. at any point it could potentially explode, killing you.
#1671 [20:53] <BootsnCats> Downloading now
#1672 [20:54] <DopeGhoti> I am occasionally mildly disgruntled that nothing comes with a warning label advising that "this product warps space and time in its vicinity"
#1673 [20:55] <BootsnCats> http://paste.ubuntu.com/23087053/
#1674 [20:56] <urielsalis> BootsnCats, one moment
#1675 [20:56] <pie_flavor> avast
#1676 [20:56] <pie_flavor> that could be it
#1677 [20:57] <urielsalis> pie_flavor, that would be if it happened on all servers
#1678 [20:57] <pie_flavor> oh
#1679 [20:57] <pie_flavor> are you sure you're connecting to the right port, BootsnCats
#1680 [20:57] <BootsnCats> I'm fairly certain
#1681 [20:57] <BootsnCats> Others can connect to it just fine
#1682 [20:57] <urielsalis> BootsnCats, Im not seeing something that jumps to my attention hmm
#1683 [20:58] <pie_flavor> are you on the same network?
#1684 [20:58] <BootsnCats> No
#1685 [20:58] <BootsnCats> Well
#1686 [20:58] <urielsalis> pie_flavor, sorta
#1687 [20:58] <BootsnCats> Our apartment complex offers internet, we each have our own routers we provide to connect
#1688 [20:58] <BootsnCats> and our IP addresses are similar but not the same
#1689 [20:58] <pie_flavor> If you're entering his network IP, try entering his computer's local IP
#1690 [20:58] <pie_flavor> just for the hell of it
#1691 [20:58] <urielsalis> BootsnCats, only the last 3 digits change?
#1692 [20:58] <BootsnCats> I did try that
#1693 [20:58] <BootsnCats> Yes
#1694 [20:58] <urielsalis> BootsnCats, then you are in the same subnet
#1695 [20:58] <urielsalis> WAIT
#1696 [20:58] <BootsnCats> The local IP didn't work
#1697 [20:58] <BootsnCats> ?
#1698 [20:58] <urielsalis> BootsnCats, you have a IT you can call?
#1699 [20:58] <BootsnCats> I'm not sure, why?
#1700 [20:59] <pie_flavor> DopeGhoti: but the label itself would warp space and time in its vicinity
#1701 [20:59] <urielsalis> BootsnCats, ask them if they block communication between different subnets
#1702 [20:59] <pie_flavor> so you'd need a label for the label
#1703 [20:59] <pie_flavor> and etc
#1704 [20:59] <urielsalis> BootsnCats, or between the same
#1705 [20:59] <BootsnCats> The office is closed to call them right now
#1706 [20:59] <urielsalis> BootsnCats, if its that, you will have to use a VPN to connect
#1707 [20:59] <BootsnCats> vpn?
#1708 [20:59] <urielsalis> BootsnCats, Virtual Private Network, I heard PIA and Tunnelbear are good
#1709 [21:00] <urielsalis> BootsnCats, plus is extra protection for regular browsing
#1710 [21:00] <BootsnCats> They probably don't even know about subnets and blocked communication if that's what it is, they are a bunch of college students who lease apartments
#1711 [21:00] <urielsalis> BootsnCats, its the introduction to a networking class :P
#1712 [21:00] <BootsnCats> Ahhh..
#1713 [21:01] <urielsalis> BootsnCats, if they dont know that, well...
#1714 [21:01] <pie_flavor> urielsalis: does evolve still work
#1715 [21:01] <pie_flavor> if evolve works, evolve rules
#1716 [21:01] <DopeGhoti> it just went free-to-pay
#1717 [21:01] <DopeGhoti> "Stage 2", they're calling it
#1718 [21:01] <urielsalis> the other evolve
#1719 [21:01] <DopeGhoti> the wrestling organization?
#1720 [21:01] <urielsalis> the game overlay thing
#1721 [21:01] <BootsnCats> How would I get VPN or PIA?
#1722 [21:01] <BootsnCats> and would he have to get it, since he is the server host?
#1723 [21:01] <urielsalis> BootsnCats, https://www.tunnelbear.com/
#1724 [21:02] <urielsalis> BootsnCats, and no, only you
#1725 [21:02] <urielsalis> BootsnCats, https://www.youtube.com/watch?v=DhYeqgufYss
#1726 [21:02] <BootsnCats> Would this disrupt my internet connection though?
#1727 [21:02] <pie_flavor> not unless you use hamachi
#1728 [21:02] <urielsalis> BootsnCats, watch that video, it provides all the answers you need
#1729 [21:02] <DopeGhoti> more 'divert' than 'disrupt'
#1730 [21:02] <urielsalis> pie_flavor, thats not a VPN
#1731 [21:02] <BootsnCats> Alright, watching now
#1732 [21:02] <pie_flavor> since hamachi conflicts with the internet itself
#1733 [21:03] <pie_flavor> urielsalis: it kinda is tho
#1734 [21:03] <urielsalis> pie_flavor, you wouldnt be able to host something in a vpn
#1735 [21:03] * imfreginrich [imfreginrich@notlogged] has joined #minecrafthelp
#1736 [21:04] <BootsnCats> Uhm is VPN illegal?
#1737 [21:04] <DopeGhoti> no
#1738 [21:04] <urielsalis> BootsnCats, nope
#1739 [21:04] <BootsnCats> or violates internet provider stuff?
#1740 [21:04] <imfreginrich> Well, I forgot my e-mail, but I know my account name & password. Can anyone help?
#1741 [21:04] <urielsalis> BootsnCats, It would be rare if they add that
#1742 [21:04] <urielsalis> ??> imfreginrich account/forgot-email
#1743 [21:04] <Absol> imfreginrich: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#1746 [21:13] * roserie53412 [roserie53412@notlogged] has joined #minecrafthelp
#1747 [21:14] <roserie53412> How do I review chat history
#1748 [21:14] * yonatan_ [yonatan_@notlogged] has joined #minecrafthelp
#1749 [21:15] <BootsnCats> It worked!
#1750 [21:15] <Anna> you can see ypur minecraft chat logs in files located in your minecraft folder, roserie53412
#1751 [21:15] <BootsnCats> Thank you so much
#1752 [21:15] <Anna> which would be .minecraft/logs
#1753 [21:15] <roserie53412> how do I get to the file?
#1754 [21:15] <Anna> each file is dated and the current one is called latest
#1755 [21:15] * urielsalis tips hat
#1755 [21:15] <roserie53412> Do I access that via the Minecraft app or via windows?
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#1757 [21:16] <Anna> go to your .minecraft folder, if you open the launcher then click edit profile, there should be a button to open game directory
#1758 [21:16] <roserie53412> thank you
#1759 [21:16] <Anna> you're welcome
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#1763 [21:20] <WhoKnows> Hello; I'm having issues connecting to my account; I reset the password on my "old" account and still could not log in, so I migrated it to a "new" account, and the password did not work. I changed the "new" account password and yet I still cannot log in
#1764 [21:20] * BootsnCats [BootsnCats@notlogged] has quit. (Quit: Web client closed)
#1765 [21:20] <WhoKnows> Any suggestions?
#1766 [21:21] <WhoKnows> oh nvm... "WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues)"
#1767 [21:21] <WhoKnows> can someone point me in the right direction?
#1768 [21:21] <GreyVulpine> WhoKnows - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1769 [21:21] * XDeathByAJX [XDeathByAJX@notlogged] has joined #minecrafthelp
#1770 [21:22] <WhoKnows> Will give it a try... thanks
#1771 [21:22] <XDeathByAJX> hey could someone assist me?
#1772 [21:23] <XDeathByAJX> i have a problem logging in could someone help me?
#1773 [21:25] <XDeathByAJX> could someone help me? im having troubles logging in even though i just changed my password and i made sure it was the right one
#1774 [21:25] <GreyVulpine> XDeathByAJX - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1776 [21:26] <XDeathByAJX> thank you for the response but i put in the right password, it just doesnt go
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#1778 [21:27] <XDeathByAJX> I put in the password that I used to reset the accounts password and i typed it and it wouldnt login
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#1780 [21:27] <XDeathByAJX> it doesnt make any sense to me
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#1787 [21:38] <joe> when i log in to minecraft it does not load just a screen full of text i uninstaled and tried again no luck
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#1792 [21:44] <rickplayer> http://paste.ubuntu.com/23087139/
#1793 [21:45] <rickplayer> nao consigo jogar devido ao erro de formato de pixel
#1794 [21:47] <pie_flavor> ??> rickplayer lang/pt
#1795 [21:47] <Absol> rickplayer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1796 [21:48] <pie_flavor> joe: can you copy the screen full of text, and put it on paste.ubuntu.com?
#1797 [21:49] * AnonyW [AnonyW@notlogged] has joined #minecrafthelp
#1798 [21:49] <AnonyW> Hey guys, Minecraft launcher issue, anyone free to help? :)
#1799 [21:49] * LetsRocketIt_YT [LetsRocketIt_YT@notlogged] has joined #minecrafthelp
#1800 [21:50] <roserie53412> how do i find the chat history from minecraft?
#1801 [21:50] <AnonyW> Got the pastebin thing from ubuntu
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#1803 [21:50] <joe> not sure how to copy screen BUT it loads enough to let me hit play and then screen turns to jeberish
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#1807 [21:51] <AnonyW> Joe, does a message show up your java is having issues? Mine does too. Even with everything updated correctly
#1808 [21:51] <AnonyW> The prt sc key on your keyboard takes a screenshot
#1809 [21:52] <AnonyW> ON a side note, again, anyone free to help me with my launcher? Got the log on hand ><
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#1822 [22:16] * Elavarasan [Elavarasan@notlogged] has joined #minecrafthelp
#1823 [22:16] <Elavarasan> Good Morning Minecraft
#1824 [22:17] <Elavarasan> We have installed Minecraft in our system but it's not working
#1825 [22:18] <Elavarasan> We have white listed the Minecraft servers as well by our network team
#1826 [22:18] <Elavarasan> 1. sessionserver.mojang.com
#1827 [22:18] <Elavarasan> 2. authserver.mojang.com
#1828 [22:18] <Elavarasan> 3. http://s3.amazonaws.com/*
#1829 [22:18] <Elavarasan> But still not working
#1830 [22:19] <Elavarasan> Would appreciate your advice that how to resolve
#1831 [22:19] <mattym> Elavarasan, WHat happens when you try
#1832 [22:20] * LetsRocketIt_YT [LetsRocketIt_YT@notlogged] has quit. (Ping timeout: 195 seconds)
#1833 [22:20] <Elavarasan> After installed the Minecraft
#1834 [22:20] <Elavarasan> when my client try to open the shortcut icon on desktop
#1835 [22:20] <Elavarasan> it's throwing error message
#1836 [22:20] <pie_flavor> What is the message
#1837 [22:20] <Elavarasan> For your information
#1838 [22:21] <Elavarasan> Our environment is very restricted and allowed only specific port or services
#1839 [22:21] <Elavarasan> I have requested my client to share with us the what kind of error message is displaying
#1840 [22:21] <mattym> Elavarasan, Are you sure all of the paths you mentioned were given clearance
#1841 [22:21] <DopeGhoti> What. Is. The. Error. You. Are. Getting?
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#1843 [22:24] * caua56789BR [caua56789BR@notlogged] has quit. (Client Quit)
#1844 [22:24] <Elavarasan> As of now, I don't have that message
#1845 [22:25] <urielsalis> Elavarasan, can you come back when you do?
#1846 [22:25] <Elavarasan> I have requested to share with us the error or popup message
#1847 [22:25] <Elavarasan> surely,
#1848 [22:25] <Elavarasan> I'll share with you when i have it
#1849 [22:25] <Elavarasan> thanks for your support on this
#1850 [22:25] <DopeGhoti> Well, without the error message(s) you are getting, our ability to assist you is greatly limited.
#1851 [22:25] <Elavarasan> Understand and thank you for your assistance
#1852 [22:25] <Elavarasan> have a nice day ahead
#1853 [22:25] <Elavarasan> :)
#1854 [22:25] <DopeGhoti> We'll be here. Have a good evening.
#1855 [22:27] <pie_flavor> this guy doesn't mean minecraft client
#1856 [22:27] <pie_flavor> he means business client
#1857 [22:27] <pie_flavor> we're officially cool
#1858 [22:27] <pie_flavor> when tech support asks us for hep
#1859 [22:27] <pie_flavor> s/hep/help/
#1860 [22:27] <ExtremeBot> pie_flavor meant to say: when tech support asks us for help
#1861 [22:39] <DopeGhoti> I just want to know what restricted-network IT admin is cool with folks playing Minecraft on the job.
#1862 [22:40] * imfreginrich [imfreginrich@notlogged] has quit. (Quit: Web client closed)
#1863 [22:40] <Elavarasan> Dear All
#1864 [22:40] <Elavarasan> I'm back
#1865 [22:41] <Elavarasan> My client has provided screenshot for error messsage
#1866 [22:41] <Elavarasan> upon opening the minecraft after installed
#1867 [22:41] <Elavarasan> Let me share with you now
#1868 [22:41] <Elavarasan> Am I able to attach screenshot here?
#1869 [22:41] <DopeGhoti> you can upload it to e. g. imgur.com and paste a link _to_ it here.
#1870 [22:42] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#1871 [22:43] <Elavarasan> This is the error message
#1872 [22:43] <Elavarasan> Sorry, but we couldn't connect to our servers. (SunCertPathBuilderException: unable to find valid certification path to requested target)
#1873 [22:43] <Elavarasan> The version of Minecraft is 1.6.61
#1874 [22:44] <Elavarasan> What I need to advice to our client for this kind of error message
#1875 [22:44] <mattym> ??> Elavarasan info/mcleaks
#1876 [22:44] <Absol> Elavarasan: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1877 [22:44] <Absol> Elavarasan: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1878 [22:44] <DopeGhoti> Also, 1.6.61 is _horribly_ out of date
#1879 [22:44] <DopeGhoti> we only support the current version, which is 1.10.2
#1880 [22:44] <DopeGhoti> ..oh, that's the _launcher_ version, never mind.
#1881 [22:45] <Anna> was just about to say that :P
#1882 [22:45] <DopeGhoti> Sorry, it's been a long day
#1883 [22:45] <Anna> me too, and still is for me
#1884 [22:46] <Elavarasan> http://imgur.com/a/pnMS2
#1885 [22:46] <Elavarasan> I have uploaded that error message
#1886 [22:47] <mattym> Elavarasan, Read the info Absol told you
#1887 [22:47] <Elavarasan> Please look into that and advice what we need to do next
#1888 [22:48] <Elavarasan> Mattym, You mean do we need to uninstall out dated version of Minecraft 1.6.61 and install the current version of 1.10.2
#1889 [22:48] <Elavarasan> Do you think, this current version will resolve my error message
#1890 [22:48] <mattym> Elavarasan, No, you need to sanitize your clients host file.
#1891 [22:48] <pie_flavor> no
#1892 [22:49] <DopeGhoti> ??> Elavarasan info/mcleaks
#1893 [22:49] <Elavarasan> Please advice us as we are new to this product
#1894 [22:49] <Absol> Elavarasan: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1895 [22:49] <Absol> Elavarasan: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1896 [22:49] <DopeGhoti> Elavarasan: ^ this advice
#1897 [22:49] <pie_flavor> Elavarasan: don't hack minecraft
#1898 [22:50] * ok [ok@notlogged] has joined #minecrafthelp
#1899 [22:50] <DopeGhoti> pie_flavor: we're playing telephone here; it's Elavarasan's 'client' that is using the piracy tool.
#1900 [22:50] * rfhse [rfhse@notlogged] has joined #minecrafthelp
#1901 [22:51] <pie_flavor> Elavarasan: who are you in all of this
#1902 [22:51] <pie_flavor> are you the owner of something?
#1903 [22:51] <pie_flavor> are you tech support?
#1904 [22:51] <Elavarasan> Is it correct to say to our client that remove/uninstall the MCLeaks tools from the system and all the entries remove which is containing Mojang
#1905 [22:51] <pie_flavor> yes
#1906 [22:51] * ok [ok@notlogged] has quit. (Client Quit)
#1907 [22:52] <mattym> Elavarasan, All Mojang entries from their hosts file
#1908 [22:52] <DopeGhoti> Elavarasan: it would be most correct for the actual person trying to run Minecraft to contact us directly rather than playing 'telephone' through you.
#1909 [22:52] <pie_flavor> ??> Elavarasan win/hosts/edit
#1910 [22:52] <Absol> Elavarasan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1911 [22:52] <Absol> Elavarasan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1912 [22:52] <Elavarasan> host file means, is it inside the hosts file under C:\windows\system32\drivers\etc\hosts
#1913 [22:52] <Elavarasan> host file means, is it inside the hosts file under C:\windows\system32\drivers\etc\hosts
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#1916 [22:53] <mattym> Elavarasan, Yes
#1917 [22:53] <Elavarasan> Thanks a lot for your support on this
#1918 [22:54] <Elavarasan> I'll get back to you once done the above steps and if still encounter any others
#1919 [22:54] <Elavarasan> Thanks for your support on this and have a nice day ahead
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#1933 [23:42] <Gforce7429> Hi (If anyone is around), I was hoping if someone could help me with an issue I have with migrating my minecraft premium account to mojang. I don't actually remember my email and so cannot migrate it. Unfortunantally I don't know how to do it.
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#1935 [23:46] <DopeGhoti> ??> Gforce7429 account/forgot-email
#1936 [23:46] <Absol> Gforce7429: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1937 [23:47] <Gforce7429> I have tried every single email possible but none have been delivered an email to.
#1938 [23:48] <DopeGhoti> It may have been delivered to the junk mail / spam folders, or you are forgetting an address.
#1939 [23:48] <Gforce7429> I know my account and I have registered a Mojang account but I can't migrate it without that email
#1940 [23:48] <Gforce7429> I look at my junk maila and spam ever day
#1941 [23:49] <DopeGhoti> Unfortunately, since we're just volunteers here, there's not much we can do other than suggest you either try again or think real hard about other email addresses you may have used to make the purchase. You might also check your PayPal account history, if that's how you made the purchase.
#1942 [23:50] <Gforce7429> Ok, thanks anyway :)
#1943 [23:50] <DopeGhoti> Good luck!
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