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#41 [03:16] <NilsTheMiner> i cant star minecraft it just crashes when i try to start it
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#45 [03:40] <blackdragonz15> http://paste.ubuntu.com/23088097/
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#53 [04:13] <thebarry> NEED HELP!
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#68 [05:32] <callum> my minecraft wint launch and it comes up with the error message, there may be a corrpution, please reinstall minecraft, which i do but when i try the launch it again it says the same thing
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#70 [05:38] <Thebrenstar10> I have had my account hacked help!
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#85 [05:58] <thecampinghamza> i had to instal a graphic pack but it tells me it can't install
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#95 [06:18] <C-SGT> my game keeps crashing help please
#96 [06:19] <C-SGT> ..
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#98 [06:21] <C-SGT> hello
#99 [06:23] <C-SGT> bruh
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#120 [07:22] <DuffQuick> Hey, so I have a problem with my mojang email, i can't remember what it is. I remember my minecraft username and the password i used to use for it but i have like a thousand emails
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#122 [07:23] <Andrio> ??> DuffQuick account/forgot-email
#123 [07:23] <Absol> DuffQuick: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#124 [07:23] <DuffQuick> is there a quicker way than that? i am really not joking about the thousand email thing
#125 [07:26] <Andrio> Not really.
#126 [07:26] <Andrio> Unless your browser or something remembers the address.
#127 [07:26] <DuffQuick> well damn, thanks anyway :)
#128 [07:27] <Andrio> You may be able to contact Mojang to have your email address updated, if you have the transaction ID, but that has a wait time also.
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#131 [07:38] <dracos243> i need help
#132 [07:38] <dracos243> minecraft will not start
#133 [07:38] <dracos243> it give me a crash
#134 [07:38] <dracos243> http://paste.ubuntu.com/23088805/
#135 [07:39] <dracos243> hello???
#136 [07:42] <dracos243> i guess no one is here
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#139 [07:43] <TheLovleyGuy> Hi
#140 [07:43] <Osama> Hi
#141 [07:44] <TheLovleyGuy> My problem is Pixel format not accelerated
#142 [07:44] <TheLovleyGuy> Yesturday i was in Windows 10 and somebody told me to go to Windows 8
#143 [07:44] <TheLovleyGuy> Now i am in Windows 8 ,, I am downloading a update to see if it will work
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#145 [07:45] <Osama> When I try to open multiplayer server it doesn't work and says that Java nut thing
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#150 [07:45] <TheLovleyGuy> My problem is Pixel format not accelerated yesturday i was in Windows 10 and somebody told me to go to Windows 8 Now i am in Windows 8 ,, I am downloading a update to see if it will work
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#153 [07:46] <Bradley> Hij zegt steeds dat het spel gecrased is,
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#156 [07:47] <Bradley> wat moet ik nu doen?
#157 [07:47] <Osama> How to fix the Java.lang.nullPointerException
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#159 [07:49] <Osama> ....
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#162 [07:55] <Thecheepster22> When I try to launch Minecraft, it says "Pixel Format Not Accelerated", I also just updated to Windows 10, so im pretty sure that has a major component in the problem, what should I do?
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#164 [07:58] <Thecheepster22> Basically Minecraft just wont run.
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#169 [08:01] <PrestonPlayss_> my minecraft crashed
#170 [08:01] <PrestonPlayss_> i cant do anithing
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#176 [08:03] <PrestonPlayss> my minecraft crashed and i followed the instructions on fix the problem and theig told my t go here and send this link http://paste.ubuntu.com/23088862/
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#179 [08:05] <Alawi__> Hello i am trying to log in but its not letting me
#180 [08:06] <Alawi__> it was fine yesterday but today it just dosent let me
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#195 [08:38] <Regi> Hey, I have a problem with my cracked launcher minecraft. When I'm opening it, the game just crash. http://paste.ubuntu.com/23088973/plain/
#196 [08:39] <Regi> Can you please help me about this
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#198 [08:42] <Andrio> What about with the official launcher?
#199 [08:43] <Regi> II don't know i don't have it
#200 [08:43] * anviethan [anviethan@notlogged] has joined #minecrafthelp
#201 [08:43] <Andrio> So get it.
#202 [08:43] <Regi> why ?
#203 [08:43] <Regi> You can't help me ?
#204 [08:44] <GreyVulpine> No
#205 [08:44] <Regi> why
#206 [08:44] <GreyVulpine> We don't support pirates
#207 [08:44] <Regi> im not a pirates.. omg..
#208 [08:44] <Regi> I'm just a kid who don't have money.
#209 [08:45] <GreyVulpine> Have a good day
#210 [08:45] * GreyVulpine kicked Regi from #minecrafthelp (Reason: egi :Sorry, we cannot help you here.)
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#215 [08:51] <KenanY> Every time I try to connect to Minecraft it crashes. Please see attached report within this link I was told to supply. Can anyone help please? http://paste.ubuntu.com/23089022/
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#220 [08:56] <Andrio> KenanY, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81513
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#225 [09:12] <vaiosgreecelamia> hi ,i dont know how to update my graphics drivers
#226 [09:13] <vaiosgreecelamia> plz can you help me
#227 [09:13] <vaiosgreecelamia> ?
#228 [09:13] * Lulumonkeys [Lulumonkeys@notlogged] has joined #minecrafthelp
#229 [09:13] <KenanY> Thank you very much for your help, it appears to be working now :)
#230 [09:13] <Andrio> ??> vaiosgreecelamia win/DXDiag
#231 [09:13] <Absol> vaiosgreecelamia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#232 [09:14] <Lulumonkeys> I have just downloaded Minecraft for my son onto his laptop but constantly getting thrown off with an SE binary error can someone help?
#233 [09:14] <Lulumonkeys> I have tried the suggested fixes from online forums and YouTube clips?
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#235 [09:15] <Andrio> Lulumonkeys, is there a crash report?
#236 [09:16] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#237 [09:16] <Lulumonkeys> Just a regular error message, java(Tm) platform SE binary is not responding and needs to close"
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#239 [09:17] <Andrio> Mm
#240 [09:17] <vaiosgreecelamia> i do the following instructions
#241 [09:17] <Andrio> In Minecraft, go to the video options, and turn VBOs off if they are on.
#242 [09:17] <vaiosgreecelamia> what then ???
#243 [09:17] * kinkinuio [kinkinuio@notlogged] has joined #minecrafthelp
#244 [09:18] <Andrio> vaiosgreecelamia, show me the link to your reoprt.
#245 [09:18] <Andrio> report*
#246 [09:18] <kinkinuio> gamemode0
#247 [09:18] <vaiosgreecelamia> http://paste.ubuntu.com/23089091/
#248 [09:19] <vaiosgreecelamia> is it this
#249 [09:19] <Andrio> 421 kinkinuio gamemode0 :Unknown command
#250 [09:19] * kinkinuio [kinkinuio@notlogged] has quit. (Client Quit)
#251 [09:19] <vaiosgreecelamia> ???
#252 [09:19] <Andrio> yep.
#253 [09:19] <Andrio> vaiosgreecelamia, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#254 [09:19] * itz_Abraham [itz_Abraham@notlogged] has joined #minecrafthelp
#255 [09:19] <Andrio> ??> vaiosgreecelamia win/downgrade
#256 [09:19] <Absol> vaiosgreecelamia: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#258 [09:21] <Lulumonkeys> Thanks all, just trying the VBO tip
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#262 [09:24] <Lulumonkeys> Tried the VBo but still kicked me off
#263 [09:26] <Lulumonkeys> In the launcher log it says.... "Game ended with bad state (exit code 1)
#264 [09:28] * Lulumonkeys_ [Lulumonkeys_@notlogged] has joined #minecrafthelp
#265 [09:29] <Lulumonkeys_> launcher log reads....
#266 [09:29] <Lulumonkeys_> 15:19:41 INFO]: Unpacking natives to C:\Users\Lewis\AppData\Roaming\.minecraft\versions\1.10.2\1.10.2-natives-62059837446489
#267 [09:30] <Lulumonkeys_> just keeps kicking me out and fashes up with an SE binary error?
#268 [09:31] * Lulumonkeys [Lulumonkeys@notlogged] has quit. (Ping timeout: 195 seconds)
#269 [09:31] <Lulumonkeys_> I have tried the suggested fixes from youtube and a variety of forums and have just turned VBO off as suggested by someone else
#270 [09:34] <Lulumonkeys_> Can anyone help with this?
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#272 [09:41] <pkfan> I cant remember what email I have register on and its says I have one majong acount in on all my emails but dont get annyting to them
#273 [09:42] <pkfan> I think I mabey have my account on my locked email cant get into that for sameone hacked it long time ago so I locked it :(
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#276 [09:47] <pkfan> hey
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#285 [10:00] <Lulumonkeys_> Can anyone help with an SE Binary error which keeps kicking me out of minecraft?
#286 [10:00] <Lulumonkeys_> sorry Java SE Binary
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#289 [10:07] <Lulumonkeys> Hi Can someone help, i downloaded minecraft for my son onto his laptop (pc) but just keep getting kicked off with a Java(tm) platform SE binary error? any ideas, i have tried the basic fixes from youtube etc?
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#299 [10:13] <Honakala> http://paste.ubuntu.com/23089253/
#300 [10:17] <Andrio> Honakala, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#301 [10:17] <Andrio> ??> Honakala win/downgrade
#302 [10:17] <Absol> Honakala: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#303 [10:18] <Lulumonkeys> thank you but i am only running windows 8 and have checked my java compatibility etc?
#304 [10:20] <Lulumonkeys> so far i have done the compatibility checks, turned of VBO? on video settings, reloaded Java etc and followed the basic suggestions from youtube clips etc?
#305 [10:20] <Lulumonkeys> it loads ok and seems to be ok for a max of 30 seconds then just flashes up the error and dies?
#306 [10:23] <WACOMalt> Heyo folks.
#307 [10:23] <WACOMalt> I have an old "username only" account for minecraft, and I'm trying to get in to reset my password (been a LOOONG time!)
#308 [10:23] <WACOMalt> wondering the proper place to do that?
#309 [10:24] * Leorifik [Leorifik@notlogged] has joined #minecrafthelp
#310 [10:24] <Andrio> WACOMalt: https://account.mojang.com/migrate
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#314 [10:26] <Leorifik> i am new to minecraft and my game keeps crashing please help
#315 [10:27] <Leorifik> hello anyone there?
#316 [10:27] <Lulumonkeys> I have the same problem Leorifik
#317 [10:28] <Leorifik> i dont know what the hell is going on
#318 [10:28] <Leorifik> it says the game is modded
#319 [10:28] <Leorifik> but its not
#320 [10:29] <Lulumonkeys> no idea, mine just kicks me off after 30 seconds with a java SE binary error, i have no clue what to do
#321 [10:30] <WACOMalt> Yesterday my friends kept getting kicked from my realm with the message "kicked by operator"
#322 [10:30] <WACOMalt> and I have no idea why
#323 [10:30] <Leorifik> its so annoying
#324 [10:30] <Leorifik> anyone have any ideas
#325 [10:31] <Lulumonkeys> downloaded the game for my son and he is gutted, he loves the phone edition but just cannot play on the pc
#326 [10:31] <Leorifik> i used to play all the time one day it just crashed
#327 [10:33] <Lulumonkeys> [16:19:58] [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? this is the message from the game log? means nothing to me
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#329 [10:33] <Leorifik> plz anyone i need help
#330 [10:34] <Leorifik> i have a youtube channel
#331 [10:34] * Bubafish42 [Bubafish42@notlogged] has joined #minecrafthelp
#332 [10:34] <Bubafish42> hello
#333 [10:34] <Bubafish42> i have a problem downloading minecraft
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#335 [10:34] <Leorifik> really
#336 [10:35] <Leorifik> did you pay or free
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#342 [10:37] <Leorifik> im so mad
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#344 [10:39] <Leorifik> anyone know what to do
#345 [10:39] <Leorifik> ?
#346 [10:39] <Leorifik> ????????????????????????????????????????????????
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#360 [11:13] <pkfan> I cant get in to my minecraft acc and cant find witch email it is
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#364 [11:14] <imfreginrich> When I try to log onto the mojang website I make sure I have the right password and email but it keeps saying "Error! Unknown e-mail address or password."
#365 [11:15] * eliandy [eliandy@notlogged] has joined #minecrafthelp
#366 [11:15] <pkfan> same here :
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#368 [11:17] <CubeTheThird> ??> imfreginrich login/throttle
#369 [11:17] <Absol> imfreginrich: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#370 [11:17] <Absol> imfreginrich: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#371 [11:17] <CubeTheThird> pkfan, you'll have to contact Mojang about your issue
#372 [11:17] <CubeTheThird> ??> pkfan mojang/email
#373 [11:17] <Absol> pkfan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#374 [11:17] <Absol> pkfan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#376 [11:20] <pkfan> sry cube was trying to do few other stuff same time I hade username and was pkfan :P
#377 [11:21] <CubeTheThird> sorry I don't follow
#378 [11:21] <xTeamGBx> Hi I need a bit of assistance I live at two different houses and I have minecraft on my pc at one has and wAnt
#379 [11:22] <pkfan> If there is a Mojang account registered to ***************we have sent instructions for how to reset your password. Thanks! but never geting the email and I am realy sure thats right email for cant make new login with that email
#380 [11:22] <xTeamGBx> Pc at one house and I want to get it on the pc on my other house
#381 [11:22] <CubeTheThird> pkfan, you say your minecraft username is "pkfan"?
#382 [11:22] <xTeamGBx> But I don't want my data lost and have to exchange it everytime I change laptop
#383 [11:23] <pkfan> yes
#384 [11:23] <CubeTheThird> xTeamGBx, you mean you want to synchronize worlds between your PCs?
#385 [11:23] <xTeamGBx> I tnm so so I want what I have on my current of to be the Sam everytime I change PCs without losing data
#386 [11:24] <CubeTheThird> pkfan, as far as I can tell that name is a legacy account, not a Mojang account. You'll have to migrate it to a Mojang account
#387 [11:24] <CubeTheThird> ??> pkfan mojang/email
#388 [11:24] <Absol> pkfan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#389 [11:24] <Absol> pkfan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#390 [11:25] <CubeTheThird> xTeamGBx, you either have to manually transfer the world file over, or use some file sharing tool like Dropbox to sync them. Minecraft does not have such a feature internally
#391 [11:25] <xTeamGBx> I have servers on my current pc and when I get minecraft on the second pc I want that data to be there and if I add any data for it to be on the first pc
#392 [11:26] <xTeamGBx> As well as the second everytime I switch computers
#393 [11:26] <CubeTheThird> xTeamGBx, same thing. You'd have to sync the server.dat file
#394 [11:26] <xTeamGBx> How?
#395 [11:26] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#396 [11:26] <xTeamGBx> And if I have
#397 [11:27] <CubeTheThird> xTeamGBx, as I said, by using some file sharing tool like Dropbox
#398 [11:27] <xTeamGBx> If I add data on the second pc and go back to the first PC will it be there?
#399 [11:27] <CubeTheThird> xTeamGBx, there might be recommendations on the minecraft forums about that
#400 [11:28] <xTeamGBx> I'm so new to this so I don't really understand I just want to make sure I don't lose any data and if I add data on to one computer it will be on the second one when I go back to it
#401 [11:28] <pkfan> have send one but I cant even make new acc its only says Error! Could not register an account at this time.
#402 [11:29] <CubeTheThird> xTeamGBx, Minecraft does not synchronize files between different computers. You either have to copy the file yourself, or use a different program to do that
#403 [11:29] <CubeTheThird> pkfan, then you need to contact Mojang for further assistance
#404 [11:29] <CubeTheThird> ??> pkfan mojang/email
#405 [11:29] <Absol> pkfan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#406 [11:29] <Absol> pkfan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#407 [11:29] <xTeamGBx> So ever
#408 [11:30] <pkfan> I have done that need wait for answer but dont think they work fast
#409 [11:30] <xTeamGBx> So everytime I change PC I have to exchange all the data I added since last time?
#410 [11:30] <CubeTheThird> pkfan, see the second thing Absol said about waiting times
#411 [11:31] <CubeTheThird> xTeamGBx, as I said, yes, or find a different program to do it automatically. That is however not something we'll support here
#412 [11:31] <pkfan> yes I know me and few other is on lan and we hade plans to lan minecraft but for me sameting have happend dont even know what :P
#413 [11:31] <xTeamGBx> Ok thanks cube
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#420 [11:46] <Johnny> I am trying to play Minecraft but i get this report that my graphics card is outdated. What do I do.
#421 [11:47] <mattym> Johnny, Do you have the link to your dxdiag report? If so please post the link in this chat.
#422 [11:47] <Johnny> Yes I do. Here it is http://paste.ubuntu.com/23089651/
#423 [11:49] <mattym> Johnny, Sorry we dont support Windows XP
#424 [11:49] <mattym> Johnny, Additionally your hardware does not meet the requirements
#425 [11:49] <Johnny> Oh Im sorry I didn't know. Thanks for your time. Sorry for the inconvinience
#426 [11:49] <Johnny> :(
#427 [11:51] <Johnny> Is there a way to upgrade from windows XP to Windows 7 or 10
#428 [11:51] * DiegoxDash [DiegoxDash@notlogged] has joined #minecrafthelp
#429 [11:51] <DiegoxDash> hello
#430 [11:51] <Johnny> hi umm can you tell me how to upgrade from Windows XP to Windows 7 or 10?
#431 [11:51] <DiegoxDash> I need help can someone check my post? can someone check my post? http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2731554-error-at-minecraft-net-sign-in-error-en-minecraft
#432 [11:52] <mattym> Johnny, Again, your hardware does not even meet the minimum requirements
#433 [11:52] <Johnny> im checking
#434 [11:52] <Johnny> Matt I need info on how to upgrade my computer
#435 [11:52] <DiegoxDash> johnny can you hel me
#436 [11:53] <mattym> Johnny, What you need at this point is an entirely new one
#437 [11:53] <Johnny> Diego whats the problem
#438 [11:54] <DiegoxDash> When I try to sign in in Minecraft.net I have an error
#439 [11:54] <Johnny> well what are you doing to tru and sign in Diego
#440 [11:55] <mattym> DiegoxDash, Are you getting the error when trying to log into the mojang account?
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#443 [11:55] <DiegoxDash> wait, I will try
#444 [11:55] <Johnny> im not but what does it say when the error pops up diego
#445 [11:56] * pvpknig27 [pvpknig27@notlogged] has joined #minecrafthelp
#446 [11:57] <DiegoxDash> In the oficial page of mojang I can sing in, but in Minecraft.net I can´t
#447 [11:57] <mattym> DiegoxDash, Have you purchased minecraft on the mojang account you are trying to log in with?
#448 [11:58] <DiegoxDash> no
#449 [11:58] <DiegoxDash> I want to buy minecraft
#450 [11:58] <Johnny> okay umm try to put in your email or username and then your password or you can reset your password at mojang sign in
#451 [11:58] <mattym> DiegoxDash, Then what is the problem you are running into?
#452 [11:58] <Johnny> oh buy minecraft you need a credit card and location information
#453 [11:59] * kaio [kaio@notlogged] has joined #minecrafthelp
#454 [11:59] <kaio> kaio1245
#455 [11:59] <DiegoxDash> can someone check my post? http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2731554-error-at-minecraft-net-sign-in-error-en-minecraft
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#457 [11:59] <kaio> iyt 6fqtywd
#458 [11:59] <DiegoxDash> link witch a picture
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#460 [12:00] <mattym> DiegoxDash, Were you able to complete the purchase?
#461 [12:00] <Johnny> Diego Im happy to help but you need to give me the error so i can fix it
#462 [12:00] <Johnny> just go to minecraft log in and click buy minecraft
#463 [12:01] <DiegoxDash> ok
#464 [12:02] <DiegoxDash> When I try to log in I have the error
#465 [12:02] <DiegoxDash> and I cant buy Minecraft
#466 [12:02] <mattym> DiegoxDash, One moment
#467 [12:02] <mattym> ??> DiegoxDash tools/hjt
#468 [12:02] <Absol> DiegoxDash: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#469 [12:02] <Absol> DiegoxDash: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#470 [12:03] <mattym> DiegoxDash, Do the instructions from Absol
#471 [12:03] <DiegoxDash> ok
#472 [12:04] <DiegoxDash> I paste all here? xd
#473 [12:04] * KenanY [KenanY@notlogged] has joined #minecrafthelp
#474 [12:04] <mattym> DiegoxDash, Read all the instructions
#475 [12:05] <DiegoxDash> ah
#476 [12:05] <DiegoxDash> I did it
#477 [12:05] <mattym> DiegoxDash, I need the link/address/url to the page with your post
#478 [12:05] <mattym> DiegoxDash, The paste.ubuntu.com link
#479 [12:07] <DiegoxDash> here is
#480 [12:07] <DiegoxDash> http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2731554-error-at-minecraft-net-sign-in-error-en-minecraft
#481 [12:07] <mattym> DiegoxDash, No, the new link you just made on paste.ubuntu.com
#482 [12:07] <WACOMalt> ugh, recovering this account is gonna be hell
#483 [12:08] <WACOMalt> had a friend use it for awhile, aparently got migrated at some point to a now dead email account of his
#484 [12:08] <mattym> DiegoxDash, Make sure you read all of the instructions Absol typed
#485 [12:08] <WACOMalt> he doesn't remember password or security questions
#486 [12:08] <WACOMalt> good times
#487 [12:08] <mattym> WACOMalt, Is it origionally your account?
#488 [12:08] <WACOMalt> yes
#489 [12:08] <KenanY> Hi there, you helped my son get onto Minecraft when it kept crashing, but for some reason, when he starts playing on a server, the server crashes after a couple of minutes?
#490 [12:08] <WACOMalt> but my gmail doesnt have emails back past 2013
#491 [12:08] <mattym> WACOMalt, Then you should have access to your Transaction-ID and be able to open a support ticket
#492 [12:09] <WACOMalt> and paypal doesnt let me find anything back past 2014
#493 [12:09] <WACOMalt> This was bought around 2012 I think
#494 [12:09] <mattym> ??> KenanY launcher/crash-log
#495 [12:09] <Absol> KenanY: We need to see your crash log, which appears after a crash.
#496 [12:09] <Absol> KenanY: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#497 [12:09] <KenanY> java.util.concurrent.ExecutionException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2 at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_25] at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_25] at h.a(SourceFile:46) [1.10.2.jar:?] at bcx.av(SourceFile:960)
#498 [12:09] <WACOMalt> if I could rebuy the game and still get that username I would
#499 [12:09] <mattym> WACOMalt, For paypal you need to manually set years passed a certain point
#500 [12:09] <mattym> KenanY, Please follow all the directions you were given
#501 [12:10] <WACOMalt> even if I manually type in like 2010 it changes to 2013
#502 [12:11] <KenanY> Sorry. I'm a bit hot, so jumped the gun, here's the link http://paste.ubuntu.com/23089732/
#503 [12:11] <DiegoxDash> http://paste.ubuntu.com/23089734/
#504 [12:12] <mattym> KenanY, Can you open the game to the main menu, then go into options then video settings, scroll down and tell me what the Use VBO setting is on
#505 [12:12] <mattym> ??> DiegoxDash info/mcleaks
#506 [12:12] <Absol> DiegoxDash: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#507 [12:12] <Absol> DiegoxDash: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#508 [12:12] <mattym> ??> DiegoxDash win/hosts/edit
#509 [12:12] <Absol> DiegoxDash: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#510 [12:12] <Absol> DiegoxDash: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#511 [12:12] <mattym> DiegoxDash, Read all the info above from Absol
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#513 [12:13] <DiegoxDash> ok I will do it but please give me time
#514 [12:14] <WACOMalt> is there any way to just see what email address a username is registered to?
#515 [12:14] <mattym> WACOMalt, No
#516 [12:14] <KenanY> It says the Used VBO setting is on
#517 [12:14] <WACOMalt> if I could find out which email my friend migrated it to we could start the recovery
#518 [12:14] <WACOMalt> dangit...
#519 [12:14] <mattym> WACOMalt, That would be very stupid security wise
#520 [12:14] <mattym> KenanY, Switch it to off, and try playing
#521 [12:15] <KenanY> Ok
#522 [12:15] <WACOMalt> mattym, I know. I'm just effed without it.
#523 [12:15] <mattym> kinda/mostly
#524 [12:15] <mattym> kinda/mostly
#525 [12:15] * Mi [Mi@notlogged] has left #minecrafthelp
#526 [12:16] <WACOMalt> too bad they dont prune old account names. this one hasnt been used in years
#527 [12:16] <WACOMalt> Id rebuy again right now
#528 [12:16] <KenanY> I think its working now, Thank you.
#529 [12:17] <DiegoxDash> I open it
#530 [12:18] <WACOMalt> ugh, I'm never getting this back am I...
#531 [12:18] * WACOMalt buys again
#531 [12:18] <DiegoxDash> Absol I opened it
#532 [12:19] <mattym> WACOMalt, Was it paypal you used or did you process another payment through paypal?
#533 [12:19] <mattym> DiegoxDash, Did you remove the lines containing mojang in them
#534 [12:19] <WACOMalt> if I'm honest I have no clue.
#535 [12:19] <WACOMalt> this was a good 5-6 years ago
#536 [12:19] <WACOMalt> if by card I certainly dont have the same card number any more to request that way
#537 [12:19] <DiegoxDash> yes I did it
#538 [12:19] <WACOMalt> if by paypal, I cant get back far enough to get the transaction id
#539 [12:20] <WACOMalt> well, I know for sure it got migrated.
#540 [12:20] <WACOMalt> if I try to log in with my last know info it says so
#541 [12:20] <mattym> WACOMalt, If it doesnt even let you manually set it, thats probably your oldest usage, at least on that account, so it probably wasnt how you got it
#542 [12:20] <WACOMalt> definitely not. I've had paypal since about 2010
#543 [12:21] <WACOMalt> if not earlier
#544 [12:21] <mattym> WACOMalt, Different account?
#545 [12:21] <WACOMalt> nope
#546 [12:21] <WACOMalt> I've used this email for everything (aside from alt accounts on MC lol) since I was 13
#547 [12:22] * Meisi_LP_2 [Meisi_LP_2@notlogged] has joined #minecrafthelp
#548 [12:22] <DiegoxDash> Absol, mattym now I can log in in Minecraft.net, THANKS!!!!
#549 [12:22] <mattym> WACOMalt, And you dont have the old purchase confirmation email?
#550 [12:22] <DiegoxDash> Now I will purchase it :P
#551 [12:22] <DiegoxDash> really, thank you
#552 [12:22] <mattym> Excellent, enjoy!
#553 [12:22] <WACOMalt> gmail only goes back to 2014
#554 [12:23] <Meisi_LP_2> what ?
#555 [12:23] <DiegoxDash> I do not know how to thank you bye!
#556 [12:24] <Meisi_LP_2> ich brauche hilfe kann mir einer helfen ?
#557 [12:24] * Meisi_LP_2 [Meisi_LP_2@notlogged] has quit. (Client Quit)
#558 [12:24] <WACOMalt> I guess I can send an email to paypal, Skrill/moneybookers, and Braintree all at once and hope they can get back to me
#559 [12:25] <mattym> ??> WACOMalt paypal/history
#560 [12:25] <Absol> WACOMalt: To view older PayPal account history, login to https://paypal.com, select Activity, Statements -> Activity Export, and choose Basic search. This will allow you to search older transaction history.
#561 [12:25] <mattym> WACOMalt, Tried that ^ ?
#562 [12:25] <WACOMalt> nope!
#563 [12:25] <WACOMalt> thanks I'll try now
#564 [12:27] * DiegoxDash [DiegoxDash@notlogged] has quit. (Ping timeout: 195 seconds)
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#566 [12:29] <Stese> Evening
#567 [12:29] <CubeTheThird> afternoon :p
#568 [12:31] <Stese> depends where you are sitting :P
#569 [12:35] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#570 [12:38] <WACOMalt> feck I just realized with how many time I've bought this game for other people I'm gonna have a lot of false positives in my logs
#571 [12:38] <Stese> you mean against your whitelist?
#572 [12:39] * Honakala [Honakala@notlogged] has quit. (Quit: Web client closed)
#573 [12:39] <mattym> WACOMalt, Ideally the oldest would be yours, no?
#574 [12:39] <WACOMalt> 2nd oldest, I think
#575 [12:39] <WACOMalt> I didnt make an alt for awhile
#576 [12:39] <WACOMalt> just bought gift codes for friends to play
#577 [12:39] <WACOMalt> I've bought this game 15 times just for the Pc version so far
#578 [12:39] <WACOMalt> not counting pocket and consoles
#579 [12:40] <Stese> lol
#580 [12:40] <WACOMalt> yeeeeeah
#581 [12:40] <CubeTheThird> dayum
#582 [12:40] <WACOMalt> I'm a nice guy XD
#583 [12:41] * morchit69 [morchit69@notlogged] has joined #minecrafthelp
#584 [12:41] <WACOMalt> for awhile anyone who wanted to play and didnt want to spend the money yet I just bought them one on the spot because I wanted friends to play with me :P
#585 [12:41] <morchit69> le jeu me met play demo
#586 [12:41] <WACOMalt> those words are not words I understand
#587 [12:42] * leoestronda [leoestronda@notlogged] has joined #minecrafthelp
#588 [12:42] <Stese> Anglais, SVP?
#589 [12:42] <morchit69> que dois je faire pour regler ce bug
#590 [12:42] <mattym> ??> morchit69 lang/fr
#591 [12:42] <Absol> morchit69: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#592 [12:43] * leoestronda [leoestronda@notlogged] has quit. (Client Quit)
#593 [12:43] <Stese> Vous devez vous connecter à votre compte Minecraft / Mojang
#594 [12:43] <morchit69> the game makes me play demo
#595 [12:43] <mattym> morchit69, Are you logged into the correct account?
#596 [12:43] <morchit69> ye
#597 [12:43] <morchit69> yes
#598 [12:44] <Stese> isn't there a command for one of the bots to check the status of a mojang account?
#599 [12:44] <mattym> morchit69, Log in at account.mojang.com/me does it show your playername under the "My Games" section
#600 [12:44] <mattym> Stese, Easier ways
#601 [12:45] <Stese> mattym: Fair enough.
#602 [12:45] * morchit69 [morchit69@notlogged] has quit. (Client Quit)
#603 [12:46] <Stese> Merci...
#604 [12:46] <Stese> or not
#605 [12:46] <Stese> lol
#606 [12:46] <grandrolf> is it okay to give suggestions on help commands/text?
#607 [12:46] <mattym> grandrolf, Sure
#608 [12:46] <grandrolf> editing hostfile on windows that might make it easier for the user, "win+r enter: powershell -command "Start-Process notepad "$env:windir\system32\drivers\etc\hosts" -Verb runas" - and then answer yes/ok on the UAC that pops up"
#609 [12:47] <urielsalis> grandrolf, mind If I add that to a factoid?
#610 [12:47] <WACOMalt> ok on the plus side it looks like all of my minecraft stuff was purchased on paypal
#611 [12:47] <grandrolf> urielsalis: go for it
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#614 [12:50] <mattym> Will that work for all users regardless of OS version and framework versions?
#615 [12:50] <urielsalis> mattym, powershell, so should run Windows 7+
#616 [12:50] <grandrolf> should do yes
#617 [12:51] <urielsalis> Maybe even Vista+
#618 [12:51] * Nodria [Nodria@notlogged] has joined #minecrafthelp
#619 [12:51] <mattym> i mean there havent been any weird syntax changes that would cause the specific command to be an issue right?
#620 [12:51] * battyehole [battyehole@notlogged] has joined #minecrafthelp
#621 [12:52] <battyehole> im stuck
#622 [12:52] <battyehole> old pc
#623 [12:52] <battyehole> still want to play minecraft
#624 [12:52] <battyehole> wondering if its possible
#625 [12:52] <battyehole> i got the url
#626 [12:52] <battyehole> http://paste.ubuntu.com/23089825/
#627 [12:52] <mattym> battyehole, One moment
#628 [12:53] <battyehole> np
#629 [12:53] <mattym> battyehole, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81511
#630 [12:53] <Stese> battyehole: I'm not familiar with the Intel GPU you have there, but the rest of the spec should be ok for vanilla. Others may have a more informed opinion, however,
#631 [12:54] <Nodria> Hello one concerns has any I can't connect has no server his me but his: java.lang.NullPointerException: group
#632 [12:54] <mattym> Nodria, What antivirus and firewall software do you have installed?
#633 [12:54] <battyehole> ill try that matty
#634 [12:54] <battyehole> cheers pal
#635 [12:55] <Nodria> I have to instal avast
#636 [12:55] <urielsalis> ??> Nodria tools/hjt
#637 [12:55] <Absol> Nodria: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#638 [12:55] <Absol> Nodria: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#639 [12:55] <WACOMalt> holy crap... ok so actually I have purchased minecraft 19 times
#640 [12:56] <Stese> MS/Mojang owe you some shares, buddy!
#641 [12:56] <WACOMalt> haha right?!
#642 [12:57] * Nodria [Nodria@notlogged] has quit. (Quit: Web client closed)
#643 [12:58] <mattym> ??> WACOMalt mojang/email
#644 [12:58] <Absol> WACOMalt: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#645 [12:58] <Absol> WACOMalt: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#646 [12:58] <mattym> WACOMalt, The form Absol linked is the one you need once you decide which ID you need to use
#647 [12:59] <WACOMalt> right I'm already in process with this email
#648 [12:59] * battyehole [battyehole@notlogged] has quit. (Ping timeout: 195 seconds)
#649 [12:59] <WACOMalt> just gathering all my transaction IDs
#650 [13:00] <mattym> WACOMalt, You should only send them the one it should be. Otherwise you will cause issues with all the other accounts
#651 [13:00] <Stese> What are you attempting to do?
#652 [13:00] <WACOMalt> mattym, and how do I know which if these 19 transactions are for that account?
#653 [13:01] <WACOMalt> actually its 24 now. went further back
#654 [13:01] <mattym> WACOMalt, Like I said, the transaction history should be dated, so try to figure it out that way.
#655 [13:02] <mattym> WACOMalt, I dont think they will let you send a bunch and then figure it out for you.
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#657 [13:02] <CubeTheThird> With the transaction IDs, Mojang should be able to determine which ones are for what
#658 [13:02] <CubeTheThird> particularly if gift codes were purchased over accounts
#659 [13:02] * ExtremeBot [ExtremeBot@notlogged] has joined #minecrafthelp
#660 [13:02] <WACOMalt> well then they're getting 24 emails
#661 [13:03] <WACOMalt> I have no way of knowing
#662 [13:03] <CubeTheThird> just send 1 with all of them
#663 [13:03] * juan_16xd [juan_16xd@notlogged] has quit. (Client Quit)
#664 [13:03] <WACOMalt> yeah that was my plan
#665 [13:03] <WACOMalt> the bulk of these are gift codes
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#667 [13:04] * rbdo70 [rbdo70@notlogged] has joined #minecrafthelp
#668 [13:04] <mattym> WACOMalt, Did you buy all the accounts after the first as gift codes from that first account. Or are some just addition accounts you purchased
#669 [13:04] * rbdo70 [rbdo70@notlogged] has quit. (Client Quit)
#670 [13:04] <mattym> additional*
#671 [13:05] <WACOMalt> well all were on my maina ccount at first
#672 [13:05] <WACOMalt> but this one I beleive was migrated to a different account once mojang accounts became a thing
#673 [13:06] * Traxlers [Traxlers@notlogged] has joined #minecrafthelp
#674 [13:06] * FredKiller [FredKiller@notlogged] has joined #minecrafthelp
#675 [13:06] <WACOMalt> Just added this all up $483 USD
#676 [13:06] <WACOMalt> I think I have a problem
#677 [13:07] <FredKiller> Help plz i got a minecraft problem
#678 [13:07] <mattym> WACOMalt, Do you have access to the first account?
#679 [13:07] <Stese> So, what do you do with all these 24 accounts?
#680 [13:08] <mattym> WACOMalt, Cause if you log in on the minecraft.net page it should show you what gift codes were used for which accounts
#681 [13:08] <Traxlers> http://paste.ubuntu.com/23089869/
#682 [13:09] <mattym> Traxlers, One moment
#683 [13:09] <FredKiller> is the same answer for me?
#684 [13:09] <WACOMalt> mattym, yes I do
#685 [13:09] <Stese> FredKiller: whats the issue?
#686 [13:09] <WACOMalt> and no they got rid of that gift code info page a long time ago :/
#687 [13:09] <FredKiller> umm i got a minecraft crash error every time i try to play
#688 [13:09] <WACOMalt> I emailed them about that awhile ago and they said there's no way to get that info any more
#689 [13:10] <mattym> WACOMalt, Ah
#690 [13:10] <WACOMalt> which is great since one of them wasnt even redeemed
#691 [13:10] <WACOMalt> oh wait, disregard yeah it was
#692 [13:10] <mattym> WACOMalt, Thought that was still hidden there somewhere
#693 [13:10] <Stese> FredKiller: use pastebin to show us the error output.
#694 [13:10] <WACOMalt> nope :/
#695 [13:10] <FredKiller> ok Stese here http://paste.ubuntu.com/23089878/
#696 [13:10] <WACOMalt> I have an old screengrab of it though to prove to my friend I wasnt lying about how many I'd bought XD
#697 [13:10] <mattym> WACOMalt, Yeah i guess trial and error is gonna be the best way
#698 [13:10] <WACOMalt> but its outdated and I blurred the numbers sadly
#699 [13:11] <Stese> FredKiller: : From the Minecraft launcher output?
#700 [13:11] <FredKiller> yes
#701 [13:11] <mattym> FredKiller, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#702 [13:11] <mattym> Traxlers, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
#703 [13:12] <Traxlers> how can I update my graphics diver?
#704 [13:12] <FredKiller> so my minecraft version isnt supproted on windows 10?
#705 [13:12] * adim [adim@notlogged] has joined #minecrafthelp
#706 [13:12] <Stese> FredKiller: it's the graphics card, not minecraft.
#707 [13:12] <Stese> FredKiller: it's the graphics card, not minecraft.
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#709 [13:13] <FredKiller> is there any free graphic card
#710 [13:13] <FredKiller> cause i dont feel like buying one
#711 [13:13] <Stese> free? ask a friend?
#712 [13:13] <FredKiller> ow
#713 [13:14] <FredKiller> ok thx for ur informations
#714 [13:14] <urielsalis> FredKiller, on craiglist you might get good deals, but do your research first. You might get scammed/get something that doesnt work/get something that doesnt work in windows 10
#715 [13:16] <FredKiller> i think i found already a way to upgrade my graphics card
#716 [13:16] <FredKiller> i will be back if i need any help
#717 [13:16] <urielsalis> inb4 ram modules glued to the gpu
#718 [13:17] <Stese> lol
#719 [13:17] <FredKiller> inb4? what does that mean lel
#720 [13:17] * Traxlers [Traxlers@notlogged] has quit. (Ping timeout: 195 seconds)
#721 [13:17] <urielsalis> .urban inb4
#722 [13:17] <Stese> inb4 = in before
#723 [13:17] <urielsalis> Generally used on internet forums, inb4 refers to a user posting a reply to a message/topic "before" another user posts an obvious response. When used appropriately, inb4 is followed by a word or short phrase that the user knows will eventually appear in the topic conversation.
#724 [13:18] <Stese> .urban lol
#725 [13:18] <FredKiller> ow ok
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#731 [13:36] <FredKiller> can i get a free gift code even if i didnt purchase minecraft?
#732 [13:36] <mattym> FredKiller, No
#733 [13:36] <DopeGhoti> why do you think you would?
#734 [13:37] <DopeGhoti> Do you often call up tech support and ask for whatever they're supporting for free?
#735 [13:37] <FredKiller> dude i dont know anything about minecraft
#736 [13:37] <FredKiller> am new
#737 [13:38] <DopeGhoti> well, you clearly know one thing about it: It is not free. But let me perhaps teach you something new about it: There is a free demo available from minecraft.net
#738 [13:38] <DopeGhoti> If you like it, purchase it. If you don't; don't.
#739 [13:38] * thagamer55 [thagamer55@notlogged] has joined #minecrafthelp
#740 [13:39] <mattym> FredKiller, Ultimately what I said earlier still applies, You will either need to play it on another computer, or downgrade the one you have to Windows 7
#741 [13:39] <jeket> i was wanting to know if it is possible to find your game saves in windows 10 mobile to add saved games
#742 [13:41] <FredKiller> umm..ok i think thats all i need thw for ur support
#743 [13:41] <FredKiller> thx*
#744 [13:41] <mattym> jeket, On a Windows Mobile device I dont think there is any official way of getting to the save data.
#745 [13:42] * thagamer55 [thagamer55@notlogged] has quit. (Client Quit)
#746 [13:43] <jeket> is there any unofficial way too?
#747 [13:43] * jairo [jairo@notlogged] has joined #minecrafthelp
#748 [13:43] <mattym> jeket, Wouldnt know, all i know is you cant access where the date is stored on the device. You would need to look into ways around that if there are any.
#749 [13:44] <jeket> thanks for your help
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#761 [14:19] <FlameofOsiris> Can anyone help me with installing a map
#762 [14:25] * Suspicious_Goat [Suspicious_Goat@notlogged] has joined #minecrafthelp
#763 [14:25] <FlameofOsiris> hi
#764 [14:26] <FlameofOsiris> Can you help me with installing a map?
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#769 [14:35] <MrHappyFr> Hi, I am French and I need help !
#770 [14:35] * ANDREAPABLO [ANDREAPABLO@notlogged] has quit. (Ping timeout: 195 seconds)
#771 [14:35] <urielsalis> MrHappyFr, what you need help with?
#772 [14:36] <MrHappyFr> I can no longer connect to my minecraft account
#773 [14:36] <MrHappyFr> =(
#774 [14:36] <urielsalis> MrHappyFr, what happens when you try?
#775 [14:36] * FlameofOsiris [FlameofOsiris@notlogged] has quit. (Ping timeout: 195 seconds)
#776 [14:37] <MrHappyFr> It refuses to connect , I send my mail change password, but I did not get
#777 [14:38] * ulraeski [ulraeski@notlogged] has joined #minecrafthelp
#778 [14:38] <urielsalis> MrHappyFr, then you will have to email Mojang
#779 [14:38] <urielsalis> ??> MrHappyFr mojang/email
#780 [14:38] <Absol> MrHappyFr: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#781 [14:38] <Absol> MrHappyFr: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#782 [14:38] <urielsalis> ??> MrHappyFr account/trans-id
#783 [14:38] <Absol> MrHappyFr: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#787 [14:40] <MrHappyFr> I have a screen proof of purchase , can it work?
#788 [14:40] <urielsalis> MrHappyFr, maybe, we are not Mojang
#789 [14:40] <MrHappyFr> How can I contact Mojang ?
#790 [14:41] <urielsalis> MrHappyFr, with the links Absol gave you
#791 [14:42] <MrHappyFr> Ah okay , thank you
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#795 [14:52] * ShadowCraft2381 [ShadowCraft2381@notlogged] has joined #minecrafthelp
#796 [14:53] <ShadowCraft2381> Why can't I log in to my mine craft account
#797 [14:53] <urielsalis> ShadowCraft2381, what happens when you try?
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#800 [14:55] <ShadowCraft2381> I forgot my password did a password change and it keeps saying invalid login ID or password
#801 [14:55] <urielsalis> ??> ShadowCraft2381 login/throttle
#802 [14:55] <Absol> ShadowCraft2381: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#803 [14:55] <Absol> ShadowCraft2381: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#806 [14:57] <ShadowCraft2381> So just wait 3 hours because I tried a few times then it didn't work so I changed my password and said that one was wrong
#807 [14:57] <Lukzanus> Hello everyone, I have an issue due to my account and the game itself. To be specific my account just dissapeared and I created another one but don't know what to do to play it. I have minecraft on computer and i have transaction ID and all thats needed but just don't know where or with how should I speak to play.
#808 [14:57] <urielsalis> ShadowCraft2381, wait 3 hours, then reset your password
#809 [14:57] <urielsalis> ??> Lukzanus mojang/email
#810 [14:57] <Absol> Lukzanus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#811 [14:58] <Absol> Lukzanus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#812 [14:58] <Lukzanus> ty
#813 [14:58] * urielsalis tips hat
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#823 [15:14] <GG11Shot> I need help with the graphics crash report on my minecraft
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#830 [15:24] <GAMERGIRL334> I downloaded a copy of Minecraft and have a fairly new Laptop with which I recently upgraded to Windows 10. I cannot load Minecraft and have followed the instructions to upgrade my drivers but it stihttp://paste.ubuntu.com/23090331/ll will not load. I have copied my driver information and it is listed here for your information.
#831 [15:25] <GAMERGIRL334> Sorry, driver information is here http://paste.ubuntu.com/23090331/
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#834 [15:27] <pyrluna> Hulloa, I'm hoping someone can answer a quick question for me.
#835 [15:28] <pyrluna> I have the game on my home computer but no internet connection. Is there anyway I could download the latest update elsewhere (like at a public library) to a flashdrive and then use that to update my game? It is not feesible for me to bring my computer to someplace that has wifi.
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#840 [15:35] <GAMERGIRL334> Has anyone experienced difficulty with loading Minecraft on Windows 10?
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#842 [15:37] <GAMERGIRL334> I have followed the instructions to upgrade my drivers but no luck. My driver information is here. http://paste.ubuntu.com/23090331/
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#845 [15:39] <xBacon420> My servers wont work for Java.Lang.NullExceptionPointer: Group any ideas?
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#847 [15:41] <xBacon420> My servers wont work for Java.Lang.NullExceptionPointer: Group any ideas?
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#854 [15:53] <mattym> GAMERGIRL334, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#864 [16:05] <Deadlock1993> Hello
#865 [16:05] <Deadlock1993> this is mojang help center?
#866 [16:05] <mattym> Deadlock1993, This is a community run tech support chat, whats the problem your having
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#878 [16:31] <Adventuredragon> i have no idea what to do my sensitivity is set to normal and im spinning 100x worse than a seizure
#879 [16:31] <Adventuredragon> whenever i move my mouse
#880 [16:34] <mattym> Adventuredragon, Is the game running at the same resolution your monitor is set to
#881 [16:34] <Adventuredragon> everyone afk?
#882 [16:38] <Adventuredragon> it's been fine
#883 [16:38] <mattym> Adventuredragon, Is the mouse or surface its on dirty?
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#888 [16:42] <Mama_Jaddie> http://paste.ubuntu.com/23090608/
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#890 [16:42] <mattym> Mama_Jaddie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#891 [16:46] <Mama_Jaddie> Where do I purchase a graphic hardware from?
#892 [16:48] <mattym> Mama_Jaddie, If your not familiar enough with it, take your computer to a store that sells comuters or computer parts and have them find something that is compatable
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#895 [16:57] <Laelam> Hello! My minecraft used to work normaly, same windows, same video card, but suddenly, I can't play the game anymore after a 6 month lapse. I updated the java and my video card drivers (directly from AMD, it is full up to date) desinstalled and reinstalled the game and followed all the suggestions I found at the minecraft forum and troubleshooting, but, alas, nothing worked. Can you guys help me, please?
#896 [16:58] <mattym> Laelam, What happens when you try to play?
#897 [16:59] <Laelam> The launcher crashes and shows up a error message, it doesn't even open up the title screen. I got the crash report and dxdiag from the crash time.
#898 [16:59] <mattym> ??> Laelam launcher/crash-log
#899 [16:59] <Absol> Laelam: We need to see your crash log, which appears after a crash.
#900 [16:59] <Absol> Laelam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#901 [17:00] <Laelam> (it was three days ago. I thought that if I tried to fix it one more time and failed I would have broken my keyboard at the least)
#902 [17:00] <Laelam> crash log: http://paste.ubuntu.com/23090670/
#903 [17:00] <Laelam> dxdiag will hel as well?
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#905 [17:01] <Laelam> (and thank you guys)
#906 [17:01] <mattym> Laelam, Yeah you have the link to the dxdiag?
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#908 [17:02] <Laelam> http://paste.ubuntu.com/23090677/
#909 [17:03] <mattym> Laelam, Are you sure your system is set to use the AMD graphics hardware?
#910 [17:03] <mattym> Laelam, and if so, are you using the additional Raptr program?
#911 [17:03] * Chris is now known as Kirito
#912 [17:04] <Laelam> Yes. The amd software has a monitoring system to see what video card is being used by the program running. both java and javaw are using the AMD
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#914 [17:04] <Laelam> but no raprt
#915 [17:04] <mattym> Laelam, Ok good
#916 [17:04] <Laelam> I unninstalled it.
#917 [17:04] <aidan> i have a problem with the game not responding when i click multiplayer or single player and then says 'Java (TM) SE binary not responding' can someone help pleae?
#918 [17:05] <mattym> Laelam, Any other program that would try to force an ingame menu/overlay while you are playing games?
#919 [17:05] <mattym> ??> aidan launcher/crash-log
#920 [17:05] <Absol> aidan: We need to see your crash log, which appears after a crash.
#921 [17:05] <Absol> aidan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#923 [17:05] <aidan> okay
#924 [17:06] <Laelam> mattym: I unninstalled with ccleaner all that crap that monitors the games and try to help you stream and such... maybe steam?
#925 [17:06] <mattym> Laelam, No that wouldnt be it
#926 [17:06] <MamaB> When I log into my Minecraft it says I'm already playing.
#927 [17:06] <aidan> do i find the crash log on game output or launcher log?
#928 [17:07] <mattym> Laelam, Try reinstalling the drivers, if you have the option to a clean install do so.
#929 [17:07] <mattym> aidan, Game Output for now
#930 [17:07] <aidan> okay
#931 [17:07] <aidan> Completely ignored arguments: [--nativeLauncherVersion, 307] [23:05:26] [Client thread/INFO]: Setting user: SnakeLover123 [23:05:27] [Client thread/WARN]: Skipping bad option: lastServer: [23:05:27] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:05:28] [Client thread/INFO]: Reloading ResourceManager: Default [23:05:29] [Sound Library Loader/INFO]: Starting up SoundSystem... [23:05:29] [Thread-5/INFO]: Initializing LWJGL OpenAL [23:05:29] [Th
#932 [17:07] <mattym> aidan, All the instructions please
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#934 [17:08] <aidan> Completely ignored arguments: [--nativeLauncherVersion, 307] [23:05:26] [Client thread/INFO]: Setting user: SnakeLover123 [23:05:27] [Client thread/WARN]: Skipping bad option: lastServer: [23:05:27] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:05:28] [Client thread/INFO]: Reloading ResourceManager: Default [23:05:29] [Sound Library Loader/INFO]: Starting up SoundSystem... [23:05:29] [Thread-5/INFO]: Initializing LWJGL OpenAL [23:05:29] [Th
#935 [17:08] <aidan> thats all it says
#936 [17:08] <Laelam> mattym, will do. I used the full install all the times I tried reinstalling. I'll be back in a sec.
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#938 [17:09] <aidan> Completely ignored arguments: [--nativeLauncherVersion, 307] [23:05:26] [Client thread/INFO]: Setting user: SnakeLover123 [23:05:27] [Client thread/WARN]: Skipping bad option: lastServer: [23:05:27] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:05:28] [Client thread/INFO]: Reloading ResourceManager: Default [23:05:29] [Sound Library Loader/INFO]: Starting up SoundSystem... [23:05:29] [Thread-5/INFO]: Initializing LWJGL OpenAL [23:05:29] [Th
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#942 [17:11] <aidan> mattym, Completely ignored arguments: [--nativeLauncherVersion, 307] [23:05:26] [Client thread/INFO]: Setting user: SnakeLover123 [23:05:27] [Client thread/WARN]: Skipping bad option: lastServer: [23:05:27] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:05:28] [Client thread/INFO]: Reloading ResourceManager: Default [23:05:29] [Sound Library Loader/INFO]: Starting up SoundSystem... [23:05:29] [Thread-5/INFO]: Initializing LWJGL OpenAL [23:05
#943 [17:11] <MamaB> When I log on I get an error saying I'm already playing. How can I fix it?
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#947 [17:12] <aidan> mattym?
#948 [17:13] <aidan> can anyone help me with 'Java (TM) SE binary not responding'?
#949 [17:13] <aidan> it happens when i click multiplayer or single player
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#952 [17:15] <aidan> can someone help me? when i click multiplayer or single player it say 'Java (TM) SE binary not responding'
#953 [17:15] <aidan> y???
#954 [17:15] <aidan> ???
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#957 [17:16] <helpme101> can someone help me with my issue?
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#960 [17:17] <helpme101> it says when i click on multiplayer or single player 'Java (TM) SE binary not responding'?
#961 [17:17] <helpme101> can someone help?
#962 [17:17] <helpme101> can someone help?
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#981 [18:01] <Vee> hi, minecraft on pc. graphics do not fill in completely leaving huge blank areas. what can I do?
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#989 [18:07] <helpme101> hi
#990 [18:07] <helpme101> can someone please help me with my issue?
#991 [18:08] <helpme101> my game doesn't respond
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#1001 [18:19] <booperdooper> http://paste.ubuntu.com/23091009/ every time i try to load mine craft it says that i have to update the video driver thats what i did and it still says i need to update it
#1002 [18:19] <mattym> booperdooper, One moment
#1003 [18:20] <mattym> booperdooper, Download and Install the file from this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81508
#1004 [18:21] <mattym> booperdooper, However due to how old your graphics hardware is on that computer, even with the propper drivers you will not be able to run passed version 1.7.2 of Minecraft
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#1007 [18:24] <hellothere> hello so my minecraft crashes everytime i try to open it and i think it has something to do with my vcard any suggestions?
#1008 [18:24] <mattym> hellothere, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1009 [18:25] <hellothere> i need the link to the website that i can paste it on
#1010 [18:25] <mattym> ??> hellothere paste
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#1012 [18:25] <Absol> hellothere: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1013 [18:26] <hellothere> http://paste.ubuntu.com/23091035/ here is the link
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#1015 [18:27] <mattym> ??> hellothere win/dxdiag
#1016 [18:27] <Absol> hellothere: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1017 [18:28] <hellothere> lol i was just on that website but ill tyr again
#1018 [18:33] <hellothere> http://paste.ubuntu.com/23091050/ here is my paste
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#1020 [18:34] <mattym> hellothere, one moment
#1021 [18:35] <Laelam> Hello again! After reinstalling all the drivers, I still got the same crash message about the problematic frame. No news.
#1022 [18:35] <mattym> hellothere, Download and Install the 3rd option from this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#1023 [18:36] <mattym> Laelam, Ok one moment
#1024 [18:36] <mattym> ??> Laelam win/reinst
#1025 [18:36] <Absol> Laelam: You may need to reinstall the locally installed files that Minecraft puts into place.
#1026 [18:36] <Absol> Laelam: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1027 [18:36] <hellothere> ok
#1028 [18:36] <mattym> Laelam, Try the instructions from Absol
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#1030 [18:36] <Laelam> I already did that, but since it was from before I re-reinstalled the drivers, I'll try it again. BRB!
#1031 [18:36] <Laelam> (thanks guys)
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#1033 [18:40] <Laelam> Nope, guys, Same old same old.
#1034 [18:40] <Laelam> I guess It's karma... I must have done something bad sometime this month.
#1035 [18:40] <mattym> Laelam, And its alway crashing before the game loads at all?
#1036 [18:41] <Laelam> mattym: yes! It admitis the login closes the laucher, and before the game starts crashes and returns the launcher with the error message
#1037 [18:42] <Laelam> Its the 1.6.61 the last version of the launcher?
#1038 [18:42] <mattym> Laelam, Yes
#1039 [18:42] <mattym> Laelam, Do you still have the link to the page for the driver you downloaded?
#1040 [18:43] <Laelam> i can open it up again, just a sec
#1041 [18:43] <Laelam> http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1042 [18:44] <Laelam> here. I tried the immediatly outdated version as well to see if it worked (it didn't even complete the install)
#1043 [18:44] * Stockjamin [Stockjamin@notlogged] has joined #minecrafthelp
#1044 [18:45] <Stockjamin> Hi there, can I get help with issues with my server here?
#1045 [18:45] <mattym> Laelam, Hmm, might be a bug in the current drivers. Not sure what else you would try
#1046 [18:45] <mattym> Stockjamin, Depends, whats the issue/problem you need help with
#1047 [18:45] <Stockjamin> I'm having an issue with this coming up in my console every few seconds. 25.08 18:44:17 [Disconnect] User com.mojang.authlib.GameProfile@59d3306a[id=<null>,name=IMadeAFunny,properties={},legacy=false] (/71.92.218.201:53342) has disconnected, reason: Disconnected
#1048 [18:45] <Laelam> damn it.
#1049 [18:46] <mattym> Stockjamin, Thats what happens when someone leaves the server
#1050 [18:46] <Laelam> mattym: Happens. I hate the "wait till it get better" drill
#1051 [18:46] <Laelam> mattym: but really, thanks for the hand. at lesat now I know I tried everything I could.
#1052 [18:46] <Laelam> *least
#1053 [18:47] <mattym> Laelam, Yeah the only references I can find for that specific issue and when its causing the crash, seem to suggest it may be something AMD needs to fix
#1054 [18:47] <Stockjamin> I understand that, but not when they arent even joining...
#1055 [18:47] <DopeGhoti> Stockjamin: Tell that person to migrate their dang account, the the disconnect message might be cleaner (:
#1056 [18:47] <mattym> Stockjamin, Restart the server and see if it persists
#1057 [18:47] * SlakViper [SlakViper@notlogged] has quit. (Quit: SlakViper)
#1058 [18:47] <Stockjamin> Done it, removed their UUID as well
#1059 [18:47] <DopeGhoti> If you're getting that message repeatedly from someone not connected to the server, and they're always coming from the same IP address, just ban that IP.
#1060 [18:47] <Stockjamin> I dont really want to ban them haha
#1061 [18:48] <Laelam> Guys, thank you for your wonderful initiative to help us porr souls who don't understand jack about java, programming, and all that stuff. You are the MVPs of this show. Really apreciated the help.
#1062 [18:48] <Laelam> mattym: you specially, thank you. I would throw chocolate at you in thanks if I could.
#1063 [18:49] <Stockjamin> Am I missing a way to permanently delete all the UUIDs of that player/a way to stop this coming up?
#1064 [18:49] <Laelam> Now I'll go, sulk in my non-minecraftness.
#1065 [18:50] <Laelam> Poof!
#1066 [18:50] <mattym> Laelam, You can force it to run on the Intel graphics hardware, probably wont run as well but should at least work
#1067 [18:51] <mattym> Stockjamin, It shouldnt be comming up in the first place
#1068 [18:51] <mattym> Stockjamin, Either tell the user to migrate his account, maybe that will cause it to have less issues, or block the user that causes it
#1069 [18:51] <Stockjamin> Okay
#1070 [18:52] <Stockjamin> I just banned that player, and I'm still getting the message
#1071 [18:53] <mattym> Stockjamin, You probably need to restart the server
#1072 [18:53] <DopeGhoti> o.O that's certainly odd
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#1074 [18:53] <Stockjamin> http://pastebin.com/TGMticgt
#1075 [18:53] <Stockjamin> The GameProfile changes each time, if that makes a difference
#1076 [18:56] <mattym> Stockjamin, Then it would seem the server is getting stuck/hung up on something when people leave
#1077 [18:56] <mattym> Stockjamin, Are you running the server on your own?
#1078 [18:57] * Demon110 [Demon110@notlogged] has joined #minecrafthelp
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#1082 [18:57] <Demon110> Hello, i need help by my Account
#1083 [18:58] <Demon110> i have became a old Account by a Friend and now i cant login on the Homepage. I havnt the E-Mail Addres
#1084 [18:58] <Stockjamin> What do you mean on my own?
#1085 [18:58] <Stockjamin> I'm using a MultiCraft panel
#1086 [18:59] <mattym> Stockjamin, Do you pay for it to be hosted, or are you running it off your computer?
#1087 [18:59] <Stockjamin> Paid hosting
#1088 [18:59] <mattym> Demon110, If you are not the original owner, then there is nothing you can do.
#1089 [18:59] <mattym> Stockjamin, Contact your host, have them make sure everything is working as it should be
#1090 [18:59] <Demon110> no i arnt
#1091 [18:59] <Stockjamin> Will do. Thanks mattym
#1092 [18:59] <Demon110> he have give me the Account as Gift
#1093 [19:00] <Demon110> can anyone change the E-Mail Addres?
#1094 [19:00] <mattym> Demon110, You can, if you had access to the old one
#1095 [19:01] <Demon110> no i havnt, my friend cant remember the old email
#1096 [19:01] <mattym> Demon110, Then you will not be able to recover the account
#1097 [19:01] <Demon110> he mean i can keep the Account but i cant change the Email
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#1100 [19:04] <Demon110> what can i do now?
#1101 [19:05] * Laura [Laura@notlogged] has joined #minecrafthelp
#1102 [19:05] <mattym> Demon110, If he purchased the account and used his email, then there is nothing You can do. Your friend will need to recover it.
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#1109 [19:21] <pie_flavor> and there's one more thing
#1110 [19:22] <pie_flavor> per the EULA, it is illegal to transfer or sell acconts
#1111 [19:22] <pie_flavor> keep that in mind Demon110
#1112 [19:22] <mattym> pie_flavor, That was like 20 min ago
#1113 [19:23] <pie_flavor> oh lol
#1114 [19:23] <pie_flavor> i don't check timestamps when i open hexchat
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#1119 [19:26] <hc_ljr> hello to persons
#1120 [19:26] <hc_ljr> hello to persons
#1121 [19:26] * Laura [Laura@notlogged] has left #minecrafthelp
#1122 [19:26] <pie_flavor> bruh
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#1125 [19:27] <hc_ljr> problem with file modify function water
#1126 [19:28] <hc_ljr> when execute, text apple spill
#1127 [19:28] <pie_flavor> urielsalis: he back
#1128 [19:28] <hc_ljr> pie_flavor: hello time similar!
#1129 [19:29] <hc_ljr> can assistance file modify?
#1130 [19:29] <urielsalis> pie_flavor, csgo, have fun
#1131 [19:29] <pie_flavor> text apple...
#1132 [19:29] <pie_flavor> either he's on osx or he's talking about red text
#1133 [19:30] <urielsalis> windows
#1134 [19:30] <urielsalis> 10
#1135 [19:30] <urielsalis> hc_ljr, error?
#1136 [19:30] <pie_flavor> oh yeah
#1137 [19:30] <hc_ljr> what mean error
#1138 [19:30] <pie_flavor> text apple?
#1139 [19:30] <urielsalis> hc_ljr, red text fix problem?
#1140 [19:31] <urielsalis> hc_ljr, translate.google.com
#1141 [19:31] * miguelxxxxx [miguelxxxxx@notlogged] has joined #minecrafthelp
#1142 [19:32] <hc_ljr> say Ticking Entity, ConcurrentModificationException
#1143 [19:32] * miguelxxxxx [miguelxxxxx@notlogged] has quit. (Client Quit)
#1144 [19:32] <hc_ljr> no understand, but important, truth?
#1145 [19:32] <urielsalis> hc_ljr, stop messing around, we know you are trolling
#1146 [19:32] <urielsalis> hc_ljr, and that you are from USA
#1147 [19:32] <urielsalis> hc_ljr, Belmont, California to be more exact
#1148 [19:32] <pie_flavor> hc_ljr: do you use Pixelmon
#1149 [19:33] * maja355 [maja355@notlogged] has joined #minecrafthelp
#1150 [19:33] <hc_ljr> yes. pokemon fun.
#1151 [19:33] <pie_flavor> right. pixelmon doesn't like sponge, and sponge doesn't like pixelmon.
#1152 [19:33] <mattym> And we dont help with mods
#1153 [19:33] <pie_flavor> are your forge and sponge build numbers the same?
#1154 [19:33] <hc_ljr> no understand
#1155 [19:34] <pie_flavor> numbers
#1156 [19:34] <pie_flavor> numbers match?
#1157 [19:35] <pie_flavor> 5.0.0-BETA-1687, forge 1687
#1158 [19:35] <pie_flavor> 4.1.0-BETA-1399, forge 1399
#1159 [19:35] <hc_ljr> no
#1160 [19:35] <hc_ljr> numbers variant
#1161 [19:36] <pie_flavor> that's the problem
#1162 [19:36] <pie_flavor> you need the numbers to be the same
#1163 [19:36] <hc_ljr> change directory absolute?
#1164 [19:36] <pie_flavor> no, you can't just rename them
#1165 [19:36] <pie_flavor> you need to download the correct version
#1166 [19:36] <hc_ljr> thank very
#1167 [19:36] <hc_ljr> you have intelligent
#1168 [19:37] <urielsalis> hc_ljr, you are 13 years old or younger?
#1169 [19:37] <hc_ljr> old?
#1170 [19:37] <urielsalis> hc_ljr, what is your age?
#1171 [19:37] <hc_ljr> 17 old
#1172 [19:37] <urielsalis> hc_ljr, where you are from? Country?
#1173 [19:37] <hc_ljr> what mean country
#1174 [19:38] <urielsalis> hc_ljr, United states, Canada, Spain
#1175 [19:38] <hc_ljr> ah
#1176 [19:38] <hc_ljr> Africa
#1177 [19:38] <hc_ljr> but life in North America
#1178 [19:39] <urielsalis> hc_ljr, you have anybody older than can help you coming here?
#1179 [19:39] <hc_ljr> help other?
#1180 [19:39] <hc_ljr> no
#1181 [19:39] <hc_ljr> adult no comprehend computer
#1182 [19:39] <pie_flavor> hc_ljr: if your sponge breaks again
#1183 [19:39] <urielsalis> hc_ljr, we can help anyway, its really difficult to understand you
#1184 [19:39] <pie_flavor> take it to #sponge
#1185 [19:39] <pie_flavor> i'm also there
#1186 [19:40] <pie_flavor> this channel is for default minecraft. #sponge helps with sponge.
#1187 [19:40] <hc_ljr> ok, will go other next.
#1188 [19:40] <hc_ljr> thank very for assistance
#1189 [19:40] * hc_ljr [hc_ljr@notlogged] has quit. (Quit: EliteBNC free bnc service - http://elitebnc.org - be a part of the Elite!)
#1190 [19:41] <pie_flavor> i love this guy
#1191 [19:41] <pie_flavor> gonna have to monitor #sponge now
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#1204 [20:00] <Panther> Hi so when I go to realms(made sure I was in the latest version of mc and all that) at first it says mc realms at the top and the invitation icon. Then when I click on the invitation icon it brings me to the pending invitations screen. I had an invite(like I thought) but then it went to the screen where its talking about COPPA. I have already gotten verified by my dad to.
#1205 [20:01] * Martiins [Martiins@notlogged] has joined #minecrafthelp
#1206 [20:01] <mattym> Panther, Did he have the account changed so its no longer age restricted?
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#1210 [20:03] * DanTheCoolGuy147 [DanTheCoolGuy147@notlogged] has joined #minecrafthelp
#1211 [20:03] * Panther [Panther@notlogged] has joined #minecrafthelp
#1212 [20:04] <Panther> Sorry I already asked my question but I had to reload.
#1213 [20:04] <mattym> Panther, Did he have the account changed so its no longer age restricted?
#1214 [20:04] <Panther> I dont think so, im pretty sure he didnt
#1215 [20:04] <urielsalis> Panther, then thats your issue
#1216 [20:04] <urielsalis> ??> Panther account/coppa
#1217 [20:04] <Absol> Panther: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#1218 [20:04] <Absol> Panther: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
#1219 [20:05] <mattym> Panther, Read the link from Absol, i contains instructions on how to remove the restrictions.
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#1222 [20:07] <Panther> Ok thank you!
#1223 [20:08] <jimbo> hello, im having issues with updating to the current version. any help would be great
#1224 [20:09] <mattym> jimbo, What sort of issue?
#1225 [20:09] <jimbo> im at version 1.8.8, havent played for awhile
#1226 [20:09] <mattym> ??> jimbo launcher/change-version
#1227 [20:09] <Absol> jimbo: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1228 [20:09] <mattym> jimbo, Check the instructions from Absol
#1229 [20:09] * Jamie_ [Jamie_@notlogged] has joined #minecrafthelp
#1230 [20:10] <mattym> jimbo, In that drop down menu either select the version you want or i believe there is a "Use Latest" option
#1231 [20:10] <Jamie_> Why am I missing some of my dlcs I want them I paid money for them
#1232 [20:10] <Jamie_> For minecraft
#1233 [20:11] <jimbo> okay thank yo
#1234 [20:11] <Jamie_> My pa4 is missing dlcs
#1235 [20:11] <mattym> Jamie_, This is neither account support, nor do we do much Console edition support.
#1236 [20:11] <mattym> Jamie_, Contact Sony, or check the forums to see if this is a known issue.
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#1238 [20:12] * VernCow [VernCow@notlogged] has joined #minecrafthelp
#1239 [20:13] <VernCow> Hey.. I Was wondering.. how do you fix this glitch that says "SunCertPathBuilderException: unable to find valid certification path to requested target"
#1240 [20:14] <CubeTheThird> ??> VernCow info/mcleaks
#1241 [20:14] <Absol> VernCow: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1242 [20:14] <Absol> VernCow: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1243 [20:14] * jimbo [jimbo@notlogged] has quit. (Ping timeout: 195 seconds)
#1244 [20:14] <VernCow> mcleaks?
#1245 [20:15] <VernCow> How do I remove the tool? I am a mac user
#1246 [20:16] <mattym> VernCow, Delete the program you downloaded, then you will need to edit your host file
#1247 [20:16] <mattym> ??> VernCow mac/hosts
#1248 [20:16] <Absol> VernCow: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1249 [20:16] <Absol> VernCow: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
#1250 [20:16] <mattym> VernCow, You will need to edit that file, to do that on a Mac you will need to run the Text Editor through the Terminal as the 'root' user
#1251 [20:17] <pie_flavor> VernCow: and in the future, don't hack minecraft.
#1252 [20:17] <VernCow> um... I don't hack?
#1253 [20:17] <VernCow> I never did lol
#1254 [20:17] <pie_flavor> either you or someone who uses that computer did
#1255 [20:17] <pie_flavor> mcleaks was installed consciously, with the sole intention of bypassing login servers to play the game for free
#1256 [20:18] <VernCow> So that means.. I need to uninstall mcleaks
#1257 [20:18] <VernCow> where can I see if I downloaded it or not?
#1258 [20:19] <pie_flavor> i misspoke
#1259 [20:19] <pie_flavor> it's not necessarily installed
#1260 [20:19] <VernCow> @absol please give me more specific directions... I put the item in the search bar.. nothing popped up unfortunately
#1261 [20:19] <pie_flavor> ?? bot
#1262 [20:19] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1263 [20:19] <urielsalis> VernCow, you need to follow this guide first https://support.apple.com/en-us/HT204012
#1264 [20:20] <pie_flavor> also, it's a one-run tool. it's not installed.
#1265 [20:20] <VernCow> I am on yosemite
#1266 [20:20] <urielsalis> VernCow, same guide
#1267 [20:20] * DanTheCoolGuy147 [DanTheCoolGuy147@notlogged] has quit. (Ping timeout: 195 seconds)
#1268 [20:22] * GLC_Jhony [GLC_Jhony@notlogged] has joined #minecrafthelp
#1269 [20:22] <GLC_Jhony> http://paste.ubuntu.com/23091251/
#1270 [20:22] <GLC_Jhony> :v
#1271 [20:22] <GLC_Jhony> help me plis
#1272 [20:23] <GLC_Jhony> i cant open minecraft
#1273 [20:23] * Awesomenerd1000 [Awesomenerd1000@notlogged] has joined #minecrafthelp
#1274 [20:23] <VernCow> Enabled root
#1275 [20:23] <urielsalis> GLC_Jhony, download and install https://downloadcenter.intel.com/download/25977/Controlador-de-Gr-ficos-de-Intel-para-Windows-10-y-Windows-7-y-8-1-15-33-?product=81499
#1276 [20:23] <urielsalis> VernCow, now try to find /private/etc/hosts with the finder
#1277 [20:24] <urielsalis> ??> VernCow mac/hosts/edit
#1278 [20:24] * GLC_Jhony [GLC_Jhony@notlogged] has quit. (Client Quit)
#1279 [20:24] <mattym> no edit on that one
#1280 [20:24] <pie_flavor> we need one then
#1281 [20:24] <pie_flavor> urielsalis: do it
#1282 [20:24] <VernCow> Doesn't pop up anything unfortunately
#1283 [20:24] <Awesomenerd1000> It says my drivers are outdated. I tried updating them with intel and it still crashed when I try to launch minecraft.
#1284 [20:24] <urielsalis> I remember a command
#1285 [20:24] <urielsalis> VernCow, one moment
#1286 [20:24] <pie_flavor> ??> Awesomenerd1000 win/dxdiag
#1287 [20:24] <Absol> Awesomenerd1000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1288 [20:25] <VernCow> Thank yo so much urielsalia
#1289 [20:25] <urielsalis> VernCow, let me check yesterday logs
#1290 [20:25] <mattym> VernCow, You need to open up your Terminal app first
#1291 [20:25] <VernCow> terminal?
#1292 [20:25] <Awesomenerd1000> do you want me to submit my crash report?
#1293 [20:25] <VernCow> What do I imput in the terminal?
#1294 [20:25] <mattym> VernCow, Finder -> Utilities should be an app in that folder
#1295 [20:25] <VernCow> got it.
#1296 [20:25] <mattym> VernCow, urielsalis is looking for the command that should work
#1297 [20:25] <pie_flavor> Awesomenerd1000: put it in chat here
#1298 [20:26] <urielsalis> VernCow, open the terminal as mattym said
#1299 [20:26] <VernCow> uh huh
#1300 [20:26] <urielsalis> VernCow, then type this sudo open -a TextEdit /private/etc/hosts
#1301 [20:26] <VernCow> does copy and paste work?
#1302 [20:26] <urielsalis> mattym, creating factoid
#1303 [20:26] <urielsalis> VernCow, yup
#1304 [20:26] <VernCow> after it pops up the word "password" Do i hit enter/
#1305 [20:27] <urielsalis> VernCow, put your password
#1306 [20:27] <urielsalis> VernCow, its asking for permission
#1307 [20:27] <VernCow> hm
#1308 [20:28] <VernCow> Its asking me for my password.. however it does not let me imput it
#1309 [20:28] <VernCow> after me imputing it... nothing shows up.. if i hit enter,... the same messages appear
#1310 [20:28] <Awesomenerd1000> http://paste.ubuntu.com/23091266/
#1311 [20:29] <urielsalis> VernCow, as a security measure, it doesnt show the password while you type it
#1312 [20:29] <VernCow> ohh
#1313 [20:29] <urielsalis> VernCow, you have to put your mac password there
#1314 [20:29] <VernCow> okay..
#1315 [20:29] <Awesomenerd1000> urielsalis:
#1316 [20:29] <VernCow> it opened up a textedit
#1317 [20:30] <Awesomenerd1000> are you like helping people through this chat?
#1318 [20:30] <urielsalis> Awesomenerd1000, yup
#1319 [20:30] <Awesomenerd1000> k
#1320 [20:30] <urielsalis> Awesomenerd1000, pie_flavor told you what to do
#1321 [20:30] <VernCow> what do I do with the textedit?
#1322 [20:30] <urielsalis> VernCow, it opened?
#1323 [20:30] <Awesomenerd1000> ye
#1324 [20:31] <urielsalis> Awesomenerd1000, download and install https://downloadcenter.intel.com/es/download/22165/Controlador-del-Acelerador-Intel-para-medios-Gr-ficos-Windows-7-Windows-Vista-exe-?product=81507
#1325 [20:31] <VernCow> it opened
#1326 [20:31] <pie_flavor> he did
#1327 [20:31] <urielsalis> VernCow, remove all lines that contain mojang on it
#1328 [20:31] <urielsalis> VernCow, and save it
#1329 [20:31] * UnafraidAtom [UnafraidAtom@notlogged] has joined #minecrafthelp
#1330 [20:31] <VernCow> "You don’t own the file “hosts” and don’t have permission to write to it."
#1331 [20:31] <pie_flavor> are you the administrator, VernCow
#1332 [20:31] <UnafraidAtom> My minecraft game will not start, it will crash for some odd reason
#1333 [20:31] <VernCow> "You can duplicate this document and edit the duplicate. Only the duplicate will include your changes"
#1334 [20:32] <VernCow> I am the admin of this computer.
#1335 [20:32] <pie_flavor> Awesomenerd1000: urielsalis's bot says that your cpu might not meet the minimum requirements
#1336 [20:32] <urielsalis> pie_flavor, might is the keyword
#1337 [20:32] <pie_flavor> update the bot
#1338 [20:32] <VernCow> update the bot?
#1339 [20:32] <VernCow> What is it?
#1340 [20:32] <pie_flavor> jk
#1341 [20:32] <pie_flavor> VernCow: talking to urielsalis
#1342 [20:32] <VernCow> lol
#1343 [20:33] <VernCow> so do i duplicate the thing ?
#1344 [20:33] <urielsalis> pie_flavor, its automatic. If intel says its in the Atom or Legacy table, it says it might not meet requirements
#1345 [20:33] <Awesomenerd1000> is windows 7 not good enough?
#1346 [20:33] <urielsalis> VernCow, you opened it with the terminal?
#1347 [20:33] <Awesomenerd1000> or the i2?
#1348 [20:33] <VernCow> Yes uriel
#1349 [20:33] <VernCow> I did.
#1350 [20:33] <urielsalis> VernCow, close the file and try again
#1351 [20:33] <urielsalis> ??> VernCow mac/hosts/edit
#1352 [20:33] <Absol> VernCow: First, enable the root user by folowing this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1353 [20:33] <Absol> VernCow: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1354 [20:33] <urielsalis> Also, first time using that new factoid :P
#1355 [20:33] * gudo [gudo@notlogged] has joined #minecrafthelp
#1356 [20:34] * gudo [gudo@notlogged] has quit. (Client Quit)
#1357 [20:34] <VernCow> it still asks me to duplicate it
#1358 [20:34] <urielsalis> VernCow, hmm
#1359 [20:34] <urielsalis> VernCow, you found the file in the finder?
#1360 [20:34] <urielsalis> VernCow, you can duplicate it, then copy it back replacing it
#1361 [20:35] <VernCow> How do I do that?
#1362 [20:36] <VernCow> I have both now.
#1363 [20:36] <VernCow> One is locked, one is not
#1364 [20:36] <urielsalis> VernCow, find /private/etc/hosts in the finder, open another window where you saved the duplicate and copy it over the original
#1365 [20:36] <urielsalis> hmm
#1366 [20:36] <urielsalis> VernCow, one moment
#1367 [20:37] <urielsalis> VernCow, in the terminal, type sudo nano /private/etc/hosts
#1368 [20:37] <urielsalis> VernCow, and edit manually from there
#1369 [20:37] <mattym> ??> UnafraidAtom launcher/crash-log
#1370 [20:37] <Absol> UnafraidAtom: We need to see your crash log, which appears after a crash.
#1371 [20:37] <Absol> UnafraidAtom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1372 [20:37] <urielsalis> VernCow, then to save, press Ctrl+O and press Y, then Ctrl+X to exit
#1373 [20:37] * Awesomenerd1000 [Awesomenerd1000@notlogged] has quit. (Quit: Web client closed)
#1374 [20:38] <UnafraidAtom> http://paste.ubuntu.com/23091289/
#1375 [20:38] * cesar [cesar@notlogged] has joined #minecrafthelp
#1376 [20:38] <VernCow> How do I edit manually? It doesn't let me delete the words that has mojang in it
#1377 [20:39] <urielsalis> VernCow, it might be that you didnt follow the guide I sent you correctly
#1378 [20:39] <mattym> VernCow, Did you follow all the instructions on the link from the Apple site. Did you both enable and log in as the root user
#1379 [20:39] <urielsalis> https://support.apple.com/en-us/HT204012
#1380 [20:39] <VernCow> I did enable root
#1381 [20:39] <cesar> cesar
#1382 [20:39] <mattym> VernCow, Did you follow the other part about how to log in as that user
#1383 [20:39] <urielsalis> VernCow, and you logged as rrot?
#1384 [20:39] <VernCow> I am not logged in as root
#1385 [20:40] <VernCow> Let me fix that real quick..
#1386 [20:40] <urielsalis> VernCow, follow that please :)
#1387 [20:40] * murilol [murilol@notlogged] has joined #minecrafthelp
#1388 [20:40] <VernCow> okee :D
#1389 [20:40] <mattym> UnafraidAtom, Did it ever work? Or is this the first time your trying to run it?
#1390 [20:40] <VernCow> I will be back in a flash
#1391 [20:40] <UnafraidAtom> This is a first on this computer
#1392 [20:40] <UnafraidAtom> I've got it to work on another computer
#1393 [20:41] * cesar [cesar@notlogged] has quit. (Client Quit)
#1394 [20:41] * murilol [murilol@notlogged] has quit. (Client Quit)
#1395 [20:41] <mattym> UnafraidAtom, Did you just copy it over, or did you install it from scratch on this one?
#1396 [20:41] <UnafraidAtom> Scratch
#1397 [20:41] <mattym> ??> UnafraidAtom launcher/reinst
#1398 [20:41] <UnafraidAtom> Well, I think i had it on this computer before and deleted at one point and it wanted me to restore it
#1399 [20:42] <mattym> UnafraidAtom, Try the instructions from Absol below
#1400 [20:42] <mattym> ??> UnafraidAtom launcher/reinst
#1401 [20:42] <mattym> ??> UnafraidAtom win/reinst
#1402 [20:42] <Absol> UnafraidAtom: You may need to reinstall the locally installed files that Minecraft puts into place.
#1403 [20:42] <Absol> UnafraidAtom: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1404 [20:42] * SlakViper [SlakViper@notlogged] has joined #minecrafthelp
#1405 [20:43] <UnafraidAtom> So repeat delete everything but my saves?
#1406 [20:44] * VernCow [VernCow@notlogged] has quit. (Ping timeout: 195 seconds)
#1407 [20:44] <mattym> UnafraidAtom, Yes
#1408 [20:45] <UnafraidAtom> I'm not seeing a folder or files that says "saves"
#1409 [20:45] <mattym> UnafraidAtom, If you dont see the saves folder, than just delete everything in the .minecraft folder
#1410 [20:45] <UnafraidAtom> Copy all
#1411 [20:46] <UnafraidAtom> Now i just use the minecraft wizard again?
#1412 [20:47] <mattym> UnafraidAtom, Just go to the launcher, and try to hit play
#1413 [20:47] * VernCow [VernCow@notlogged] has joined #minecrafthelp
#1414 [20:47] <VernCow> I am on system administrator now
#1415 [20:48] <UnafraidAtom> It worked, thank you all
#1416 [20:48] <mattym> VernCow, Open terminal again and try the command: sudo open -a TextEdit /private/etc/hosts
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#1418 [20:49] <VernCow> mm then?
#1419 [20:49] <VernCow> Do I delete the words that contain mojang?
#1420 [20:50] <mattym> VernCow, Delete the two lines that have mojang in them
#1421 [20:50] <VernCow> done :D
#1422 [20:50] <mattym> VernCow, Then save the file and try to log in again
#1423 [20:50] <VernCow> log in as in log in into minecraft?
#1424 [20:51] <mattym> VernCow, Yes
#1425 [20:51] <VernCow> alright.. Will be back in a jiffy
#1426 [20:52] * VernCow_ [VernCow_@notlogged] has joined #minecrafthelp
#1427 [20:52] <VernCow_> Trying to open right now
#1428 [20:53] <VernCow_> loading
#1429 [20:55] * VernCow_ [VernCow_@notlogged] has quit. (Client Quit)
#1430 [20:55] * VernCow [VernCow@notlogged] has joined #minecrafthelp
#1431 [20:57] <urielsalis> VernCow, soo, lesson learned?
#1432 [20:59] <VernCow> omg... it actually works
#1433 [20:59] <VernCow> Thank you for your help. :D
#1434 [20:59] <VernCow> As for lesson learned... although I owe you guys something.. I definitely didnt hack..
#1435 [20:59] <VernCow> in fact.. I am a staff member on one of the world's largest servers :D
#1436 [21:00] <pie_flavor> VernCow: then i'm really curious as to how mcleaks got on your machine, and was run.
#1437 [21:00] <pie_flavor> is there anyone else that uses that computer?
#1438 [21:00] <VernCow> I have no idea as well...
#1439 [21:00] <VernCow> Nope.. I am the sole owner of this computer
#1440 [21:01] <VernCow> OMG.. you guys.. just totally made my day :D
#1441 [21:01] <VernCow> you may not be able to hear it.. but I am screaming right now.. omg
#1442 [21:03] <VernCow> OMG... I am just so happy :')
#1443 [21:04] * jake__ [jake__@notlogged] has joined #minecrafthelp
#1444 [21:04] <VernCow> Thank you so much guys... and god bless you :D
#1445 [21:04] <jake__> my minecraft still doesnt load even after i updated the drivers
#1446 [21:05] <mattym> ??> jake__ launcher/crash-log
#1447 [21:05] <Absol> jake__: We need to see your crash log, which appears after a crash.
#1448 [21:05] <Absol> jake__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1449 [21:05] * PrayForMySkill [PrayForMySkill@notlogged] has joined #minecrafthelp
#1450 [21:06] <PrayForMySkill> Hey
#1451 [21:06] <pie_flavor> Hey
#1452 [21:06] <PrayForMySkill> It says i needed to upgrade my graphics to play minecraft
#1453 [21:06] <VernCow> Good bye!!
#1454 [21:06] <VernCow> Have a nice day :D
#1455 [21:06] <VernCow> omg.. im just so happy
#1456 [21:06] <pie_flavor> bai
#1457 [21:06] <VernCow> :D
#1458 [21:06] <mattym> PrayForMySkill, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1459 [21:07] <PrayForMySkill> http://paste.ubuntu.com/23091319/
#1460 [21:07] <PrayForMySkill> i dont understand any of this lol
#1461 [21:08] <jake__> http://paste.ubuntu.com/23091332/
#1462 [21:08] <jake__> theres the link
#1463 [21:08] <pie_flavor> ??> jake__ win/dxdiag
#1464 [21:08] <Absol> jake__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1465 [21:08] <mattym> PrayForMySkill, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1466 [21:10] <PrayForMySkill> thank you so much
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#1468 [21:10] * UnafraidAtom [UnafraidAtom@notlogged] has joined #minecrafthelp
#1469 [21:10] <UnafraidAtom> There is a certain server that I love to play on, but at very frequent times, my game lags very badly and I can hardly do anything
#1470 [21:11] <pie_flavor> UnafraidAtom: have you tried turning down your graphics settings
#1471 [21:11] <pie_flavor> setting Graphics to Fast, turning off smooth lighting, turning mipmaps to 0, etc.
#1472 [21:11] <jake__> http://paste.ubuntu.com/23091344/
#1473 [21:11] <UnafraidAtom> Also does this during the home screen
#1474 [21:12] <pie_flavor> jake__: Please get the newest driver for your card at https://downloadcenter.intel.com/download/25978.
#1475 [21:12] <pie_flavor> UnafraidAtom: have you tried that?
#1476 [21:12] <UnafraidAtom> Working on it
#1477 [21:13] <jake__> do i have 64 bit or 32 bit?
#1478 [21:13] <mattym> jake__, Use the 3rd option on that page
#1479 [21:13] <jake__> thanks
#1480 [21:13] <UnafraidAtom> Now it is much slower
#1481 [21:13] <UnafraidAtom> Wait nevermind were back
#1482 [21:14] <UnafraidAtom> And we're slow
#1483 [21:14] <pie_flavor> jake__: Get the third one, the .exe that says 64-bit.
#1484 [21:14] <pie_flavor> hmm.
#1485 [21:14] <pie_flavor> UnafraidAtom: Has it always been like thsi?
#1486 [21:14] <pie_flavor> and do you have any resource packs installed?
#1487 [21:15] <mattym> UnafraidAtom, Is this on the computer that had the crashes earlier, or your other computer, or both?
#1488 [21:15] <UnafraidAtom> No and no
#1489 [21:15] <UnafraidAtom> Today it crashed but mattym fixed it
#1490 [21:16] <mattym> UnafraidAtom, And it only does that on this computer, not the other one you were playing on
#1491 [21:16] <mattym> -?
#1492 [21:16] <UnafraidAtom> yeah, but the other computer is way older
#1493 [21:16] <mattym> ??> UnafraidAtom win/dxdiag
#1494 [21:16] <Absol> UnafraidAtom: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1495 [21:16] <jake__> it told me that the drivers werent validated with my pc
#1496 [21:17] <pie_flavor> mattym: take this pls
#1497 [21:17] <mattym> ??> jake__ oem/hp/product-number
#1498 [21:17] <Absol> jake__: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1499 [21:17] <Absol> jake__: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1500 [21:17] <mattym> jake__, Can you find the information Absol described above
#1501 [21:19] <UnafraidAtom> http://paste.ubuntu.com/23091354/
#1502 [21:19] <UnafraidAtom> It's a long one
#1503 [21:19] * tumbleweed [tumbleweed@notlogged] has quit. (Ping timeout: 190 seconds)
#1504 [21:20] <jake__> serial number? or product name?
#1505 [21:20] <mattym> jake__, It should be called the product number
#1506 [21:20] <pie_flavor> UnafraidAtom: that's intentional
#1507 [21:20] <pie_flavor> it describes everything in existence
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#1509 [21:21] <mattym> UnafraidAtom, Ok, so the main issue is that your graphics hardware is not fully supported on Windows 10, the current Minecraft launcher lets you work around this. But eventually it wont work at all.
#1510 [21:21] <UnafraidAtom> So i need to update my graphics card
#1511 [21:21] <mattym> UnafraidAtom, If it working but lagging, make sure you dont have anything else running when minecraft is on
#1512 [21:22] <mattym> UnafraidAtom, Well not really as its a laptop
#1513 [21:22] <UnafraidAtom> I normally don't have anything else on
#1514 [21:22] <jake__> i tried both ways but couldnt find a product number.
#1515 [21:22] <mattym> UnafraidAtom, Can you get to the main menu, go into Options, then Video settings, scroll to the bottom, and tell me what Use VBO is set to
#1516 [21:22] <mattym> jake__, Lets try the serial number
#1517 [21:23] <UnafraidAtom> ON?
#1518 [21:24] <pie_flavor> yes
#1519 [21:24] <mattym> UnafraidAtom, Set that to off and see if it works better
#1520 [21:24] * Kirito is now known as Bell
#1521 [21:24] <jake__> CNU4179TRC
#1522 [21:24] <mattym> jake__, Ok lets try the product name
#1523 [21:25] <UnafraidAtom> Still lagging pretty bad
#1524 [21:25] <jake__> HP Elitebook 840 G1
#1525 [21:25] <mattym> UnafraidAtom, Well honestly thats to be expected with the hardware.
#1526 [21:25] <UnafraidAtom> So i just need a better laptop
#1527 [21:26] <mattym> jake__, Ok try the download from this page instead http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405097&swItemId=ob_162502_1&swEnvOid=4059
#1528 [21:27] <mattym> UnafraidAtom, Yes
#1529 [21:27] <UnafraidAtom> alright
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#1536 [21:49] <pie_flavor> ?? 42
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#1555 [22:12] * Spencer0823 [Spencer0823@notlogged] has joined #minecrafthelp
#1556 [22:15] <Spencer0823> I have been having an issue with playing Minecraft. I will log in without a problem and I can play for a few seconds, but then the server crashes and gives me a crash page. One part of the crash page says "failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#1557 [22:15] <urielsalis> Spencer0823, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1558 [22:15] <urielsalis> Spencer0823, and that message is totally harmless
#1559 [22:17] <Spencer0823> http://paste.ubuntu.com/23091456/
#1560 [22:17] <pie_flavor> is absol still broken
#1561 [22:17] <Spencer0823> absol?
#1562 [22:17] <pie_flavor> talking to uriel
#1563 [22:17] <Spencer0823> Ah
#1564 [22:17] <mattym> Spencer0823, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1565 [22:17] <urielsalis> pie_flavor, second
#1566 [22:18] * Absol [Absol@notlogged] has joined #minecrafthelp
#1567 [22:18] <urielsalis> ?? test
#1568 [22:18] <Absol> test: I am the very model of a modern major-general.
#1569 [22:18] <pie_flavor> also, to properly emulate absol, you have to bold the mention
#1570 [22:18] <urielsalis> meh, I have it set to a user popup
#1571 [22:19] <Spencer0823> VBO's were on, they are now set to off.
#1572 [22:19] <urielsalis> Spencer0823, try to play now
#1573 [22:20] <Spencer0823> Okay, give me about a minute to test this out. It would take a couple seconds before it would kick me.
#1574 [22:21] <Spencer0823> It seems to be working fine now! Thank you so much :)
#1575 [22:22] * urielsalis tips hat
#1575 [22:23] * Spencer0823 [Spencer0823@notlogged] has quit. (Quit: Web client closed)
#1576 [22:24] <pie_flavor> he broken
#1577 [22:24] * Absol [Absol@notlogged] has joined #minecrafthelp
#1578 [22:33] * Davn [Davn@notlogged] has joined #minecrafthelp
#1579 [22:33] <Davn> Is anyone here to help?
#1580 [22:35] <Davn> How can I fix please make sure that you are online and that minecraft is not blocked?
#1581 [22:35] <Davn> When i try to login?
#1582 [22:35] <urielsalis> Davn, what antivirus you have?
#1583 [22:35] <Davn> Windows Defender?
#1584 [22:36] <urielsalis> Davn, you use mcleaks?
#1585 [22:36] <Davn> I did earlier but didnt want to anymore cause my friend said not to
#1586 [22:36] <Davn> and now somethings wrong
#1587 [22:36] <urielsalis> ??> Davn info/mcleaks
#1588 [22:36] <Absol> Davn: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1589 [22:36] <Absol> Davn: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1590 [22:36] <urielsalis> ??> Davn win/hosts/cmd
#1591 [22:36] <Absol> Davn: Press the Windows key + R key at the same time and type powershell -command "Start-Process notepad "$env:windir\system32\drivers\etc\hosts" -Verb runas in the window that opens. Answer Yes/OK when a UAC window pops up
#1592 [22:36] <Davn> Thank you
#1593 [22:36] <Davn> Ill never use that again
#1594 [22:37] * BearLover93 [BearLover93@notlogged] has joined #minecrafthelp
#1595 [22:37] <BearLover93> Hello All!
#1596 [22:37] <BearLover93> Want to hear a funny story???
#1597 [22:38] <urielsalis> BearLover93, is it related to minecraft tech support?
#1598 [22:38] <BearLover93> Yes! But something I doubt you can help me with!
#1599 [22:38] <urielsalis> sigh
#1600 [22:38] <urielsalis> BearLover93, go ahoead
#1601 [22:39] <BearLover93> Okay so I wanted to log in today and like lmao it wasn't working so I did a bit of digging and I found the person who stole my account! https://namemc.com/profile/d1043bc0-e2c1-4fb9-9758-2161d74a4a53
#1602 [22:39] <BearLover93> You can see when they stole it, febuary 18th and that they changed my name and skin!
#1603 [22:40] <urielsalis> BearLover93, you will have to email Mojang
#1604 [22:40] <urielsalis> ??> BearLover93 mojang/email
#1605 [22:40] <Absol> BearLover93: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1606 [22:40] <Absol> BearLover93: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1607 [22:40] <urielsalis> ??> BearLover93 account/trans-id
#1608 [22:40] <Absol> BearLover93: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1609 [22:40] <BearLover93> Um okay, so my transaction ID was on a dead account from 2013. How can I get it now?
#1610 [22:41] <Davn> absol and uriel you both gave me different instructions on how to fix the mcleak thing
#1611 [22:41] <urielsalis> BearLover93, in the link Absol gave you
#1612 [22:41] <CubeTheThird> Davn, everything urielsalis entered is a shortcut for Absol, who is a robot
#1613 [22:41] <urielsalis> Davn, Absol is a bot
#1614 [22:41] <pie_flavor> ?? bot
#1615 [22:41] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1616 [22:41] <urielsalis> Davn, the first one is what you have to do, the second one is how to open the hosts file to do it
#1617 [22:42] <BearLover93> KK thanks bud
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#1619 [22:42] <pie_flavor> urielsalis: should i now use win/hosts/cmd instead of win/hosts/edit?
#1620 [22:42] <urielsalis> pie_flavor, its easier to explain :P
#1621 [22:42] <urielsalis> pie_flavor, do what you want
#1622 [22:42] <pie_flavor> what does that command do
#1623 [22:43] <urielsalis> pie_flavor, opens a admin notepad with the hosts file opened
#1624 [22:43] <pie_flavor> someone should make a command that removes the lines with mojang in them automatically
#1625 [22:43] <urielsalis> we were talking about it earlier
#1626 [22:43] <CubeTheThird> what do you think we're working in? Bash?
#1627 [22:43] <urielsalis> lol
#1628 [22:43] <urielsalis> I wish
#1629 [22:43] <CubeTheThird> would be so easy then
#1630 [22:43] <urielsalis> indeed curl script | sh
#1631 [22:44] <urielsalis> and then do whatever there
#1632 [22:44] <CubeTheThird> not even
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#1634 [22:44] <urielsalis> my grep fails me
#1635 [22:44] <pie_flavor> cygwin
#1636 [22:44] <urielsalis> sed '/pattern to match/d' ./infile
#1637 [22:44] <Davn> Can you post it again everytime someone chats it goes back to the bttom
#1638 [22:44] <CubeTheThird> sed -i 'd/.*mojang.*/' <hosts file>
#1639 [22:44] <CubeTheThird> gah d at the wrong place
#1640 [22:44] <urielsalis> ninjd you
#1641 [22:45] <urielsalis> awk '!/pattern/' file > temp
#1642 [22:45] <urielsalis> grep -v "pattern" file > temp
#1643 [22:45] <urielsalis> sed -n '/pattern/!p' file
#1644 [22:45] <urielsalis> pie_flavor, Ha! Good luck telling the user to set that thing
#1645 [22:45] <pie_flavor> ??> Davn win/hosts/cmd
#1646 [22:45] <Absol> Davn: Press the Windows key + R key at the same time and type powershell -command "Start-Process notepad "$env:windir\system32\drivers\etc\hosts" -Verb runas in the window that opens. Answer Yes/OK when a UAC window pops up
#1647 [22:45] <Davn> pie where do i go to that
#1648 [22:45] <Davn> i just ran cmd as admin
#1649 [22:46] <pie_flavor> just follow the instructions
#1650 [22:46] <urielsalis> Davn, type powershell -command "Start-Process notepad "$env:windir\system32\drivers\etc\hosts" -Verb runas
#1651 [22:46] <Davn> a hosts notepad comes up
#1652 [22:46] <pie_flavor> and you need to remove all the entries in the file containing the word mojang
#1653 [22:46] <pie_flavor> and then save
#1654 [22:46] <Davn> theres nothing in the notepad
#1655 [22:47] <Davn> wiat there is
#1656 [22:47] <Davn> "$env:windir\system32\drivers\etc\hosts" -Verb runas
#1657 [22:47] <pie_flavor> tip: don't hack minecraft
#1658 [22:47] <Davn> thats in the notepad
#1659 [22:47] <pie_flavor> you didn't follow the instructions
#1660 [22:47] <Davn> im sorry im trying my best
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#1662 [22:47] <Davn> i opened cmd
#1663 [22:47] <pie_flavor> this doesn't go in command prompt
#1664 [22:47] <pie_flavor> absol's instructions are perfectly clear
#1665 [22:47] <Davn> windows powershell?
#1666 [22:48] <pie_flavor> <@Absol> Davn: Press the WINDOWS KEY + R KEY AT THE SAME TIME and...
#1667 [22:48] <urielsalis> pie_flavor, easy...
#1668 [22:48] <Davn> got it
#1669 [22:49] <pie_flavor> urielsalis: mfw my uac takes approximately six minutes to pop up
#1670 [22:50] <pie_flavor> on every single progrma
#1671 [22:50] <Davn> i got to where it has a hosts notepad
#1672 [22:50] <Davn> i followed instructions
#1673 [22:50] <pie_flavor> what do you see in it
#1674 [22:50] <Davn> "$env:windir\system32\drivers\etc\hosts" -Verb runas
#1675 [22:51] <pie_flavor> is that it
#1676 [22:51] <Davn> yes
#1677 [22:51] <Davn> all
#1678 [22:51] <urielsalis> Davn, in the notepad?
#1679 [22:51] <Davn> yes
#1680 [22:51] <Davn> thats all thats in it
#1681 [22:51] <urielsalis> Davn, white backgroudn or black background?
#1682 [22:51] <Davn> white
#1683 [22:51] <urielsalis> hmm
#1684 [22:51] <pie_flavor> well, if you delete that and save it, i'd wager your problem solved
#1685 [22:51] <urielsalis> pie_flavor, you have Windows?
#1686 [22:51] <urielsalis> Davn, NO
#1687 [22:51] <urielsalis> Davn, dont save it
#1688 [22:51] <Davn> ok
#1689 [22:52] <pie_flavor> urielsalis: there's nothing important in it by default
#1690 [22:52] <pie_flavor> it's just a bunch of comments
#1691 [22:52] <urielsalis> pie_flavor, try that command
#1692 [22:52] <Davn> delete whats in the notepad
#1693 [22:52] <urielsalis> pie_flavor, check if the hosts file opens or something else
#1694 [22:52] <urielsalis> Davn, wait a sec please :)
#1695 [22:52] <Davn> take ur time
#1696 [22:52] <Davn> :)
#1697 [22:52] <pie_flavor> hmm.
#1698 [22:52] <pie_flavor> none of that shows up
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#1700 [22:53] <pie_flavor> sorry for being harsh, the command executes the same whether it's cmd or Run
#1701 [22:53] <pie_flavor> Davn: that's uber weird.
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#1703 [22:53] <Davn> what is?
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#1705 [22:53] <pie_flavor> urielsalis: a blank hosts file is perfectly ok, though. all that's gone are the comments explaining to the user what a hosts file is.
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#1707 [22:54] <Davn> would i be safest just deleting it all
#1708 [22:54] <urielsalis> pie_flavor, but does the hosts file opens or a file named "$env:windir w/ee
#1709 [22:54] <pie_flavor> unless he's under a weird network configuration, the mojang lines would be the only non-commented linew anyway.
#1710 [22:54] <pie_flavor> urielsalis: the command is correct
#1711 [22:54] <pie_flavor> Davn: do you have a weird network configuration
#1712 [22:54] <pie_flavor> like a school wifi or something
#1713 [22:54] <Davn> nope
#1714 [22:54] <Davn> my home wifi
#1715 [22:54] <Davn> thru charter
#1716 [22:54] <pie_flavor> then delete the lines and save it
#1717 [22:55] <pie_flavor> see if minecraft's been fixed
#1718 [22:55] <Davn> ok im launching rn
#1719 [22:56] <Davn> that worked
#1720 [22:56] <pie_flavor> good
#1721 [22:56] <pie_flavor> don't hack minecraft
#1722 [22:57] <Davn> sorry for the problems
#1723 [22:57] <Davn> i wont
#1724 [22:57] <Davn> i didnt realize it was hacking
#1725 [22:57] <pie_flavor> it's also illegal
#1726 [22:57] <Davn> oh
#1727 [22:57] <Davn> im sorry
#1728 [22:58] <Davn> mojang should take action against the site
#1729 [22:58] <Davn> because a TON of people reccomended it to me
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#1732 [22:58] <mattym> Davn, Its more illegal for you as a Minecraft account holder to be using it than the site in general is.
#1733 [22:59] <mattym> im blind
#1734 [22:59] <CubeTheThird> YOU'RE BLIND? F.. oh wait hehehe
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#1739 [23:07] <ElementalClaire> I need to transfer my Winfows 10. Edition of Minecraft to another email
#1740 [23:07] <CubeTheThird> ElementalClaire, you'll have to contact Microsoft support about that
#1741 [23:07] <ElementalClaire> I already did they brought me here
#1742 [23:10] <pie_flavor> ElementalClaire: we're not mojang, and we don't have mojang abilities
#1743 [23:10] <pie_flavor> we're random people who know computers
#1744 [23:10] <ElementalClaire> Ok
#1745 [23:10] <pie_flavor> ??> mojang/email
#1746 [23:11] <pie_flavor> ??> ElementalClaire mojang/email
#1747 [23:11] <Absol> ElementalClaire: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1748 [23:11] <Absol> ElementalClaire: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1749 [23:11] <pie_flavor> absol's our pastebot
#1750 [23:11] <CubeTheThird> what? I doubt Mojang can do anything. The windows 10 edition is attached to microsoft accounts
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#1753 [23:13] <pie_flavor> CubeTheThird: but mojang is microsoft
#1754 [23:13] <CubeTheThird> nope
#1755 [23:13] <CubeTheThird> Mojang is still its own company. Mojang doesn't have control over or access to microsoft accounts
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