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#17 [01:59] <W4rhippy> Hi there! i'm having some issues trying to connect to my account, I've reset the password but I can't log in with the new credentials. I've tried to reset it a couple times, but now I get an "error, to many reset attempts" message.
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#49 [03:13] <boy350> mp
#50 [03:14] <boy350> i need help
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#65 [03:45] <Enrika> Hey i would use some help, since i updated to windows 10 my minecraft will not lauch when i press play. I believe there is a problem with the hardware but ive tried several methods to update them but apparentely there are no updates needed. As i read there is a problem with pixels?
#66 [03:47] * Faldi [Faldi@notlogged] has joined #minecrafthelp
#67 [03:48] <Andrio> ??> Enrika win/DXDiag
#68 [03:48] <Absol> Enrika: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#69 [03:49] <Enrika> http://paste.ubuntu.com/23163276/
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#71 [03:49] <Enrika> http://paste.ubuntu.com/23163276/ <------ here
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#73 [03:53] <Andrio> Enrika, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#77 [03:54] <Enrika> alright is there a way i can downgrade to windows 7 because it has been over a month and the option to downgrade is not there.
#78 [03:54] <Andrio> If you still have Windows 7, you can reinstall it fully.
#79 [03:54] <Andrio> or a recovery disk.
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#81 [03:55] <Tellmathijs> hi
#82 [03:55] <Enrika> okay thank you :)
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#85 [03:58] <MiniME> hello?
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#87 [03:59] <MiniME> someone has changed my username within my MineCraft profile. It is now YummySalam and it used to be Kyung87. How can I track this person down?
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#93 [04:18] <puteri> help me!i can't log in and it always crashing
#94 [04:19] <puteri> hello?
#95 [04:20] * svennieke_ is now known as Shy
#96 [04:21] <puteri> hello?
#97 [04:21] * Mem [Mem@notlogged] has joined #minecrafthelp
#98 [04:22] <puteri> i cant log in the minecraft, it just crashing
#99 [04:22] <puteri> hello?
#100 [04:23] <puteri> is there anyone here?
#101 [04:23] <puteri> hello?
#102 [04:24] <puteri> my minecraft just keep crashing
#103 [04:24] * puteri [puteri@notlogged] has joined #minecrafthelp
#104 [04:24] <Andrio> ??> puteri launcher/crash-log
#105 [04:24] <Absol> puteri: We need to see your crash log, which appears after a crash.
#106 [04:24] <Absol> puteri: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#107 [04:25] <Mem> http://paste.ubuntu.com/23163380/ My minecraft just keeps crashing when i try to launch it
#108 [04:25] * buicongtai [buicongtai@notlogged] has joined #minecrafthelp
#109 [04:25] <puteri> my minecraft just keep crashing
#110 [04:26] <puteri> http://paste.ubuntu.com/23163397/
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#113 [04:28] <puteri> http://paste.ubuntu.com/23163397/
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#115 [04:28] <puteri> http://paste.ubuntu.com/23163397/
#116 [04:28] <puteri> http://paste.ubuntu.com/23163397/
#117 [04:28] <puteri> http://paste.ubuntu.com/23163397/
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#122 [04:30] <puteri> http://paste.ubuntu.com/23163397/
#123 [04:30] <Andrio> ??> puteri win/DXDiag
#124 [04:30] <Absol> puteri: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#125 [04:31] <Mem> My minecraft literally just keeps crashing everytime i click launch I dont understand the problem
#126 [04:31] <Mem> http://paste.ubuntu.com/23163380/
#127 [04:33] <puteri> is there any client here?
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#130 [04:34] <Andrio> Mem, install win64_153343.4425.exe from https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501.
#131 [04:34] <Andrio> puteri, well, you're here.
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#133 [04:37] <Jilin> how do i remove a piston from a piston
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#141 [04:45] <Andrio> what?
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#151 [04:53] <Dark_Ravager> d
#152 [04:53] <Dark_Ravager> z
#153 [04:53] <Dark_Ravager> dz
#154 [04:54] <Dark_Ravager> ok
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#157 [04:56] <Andrio> ditz
#158 [04:56] <Chromaryu> bitz
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#160 [04:58] <puteri> http://paste.ubuntu.com/23163465/
#161 [04:58] <puteri> i need some help http://paste.ubuntu.com/23163465/
#162 [04:59] <Chromaryu> puteri: Use this Driver https://downloadcenter.intel.com/download/24970. Download win32_152824.exe
#163 [05:01] <puteri> and then? what should i do next?
#164 [05:01] <Chromaryu> Execute it?
#165 [05:02] <puteri> execute?
#166 [05:02] <Chromaryu> yeah.
#167 [05:02] <puteri> how?
#168 [05:02] <Chromaryu> "Install" it. double-click?
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#170 [05:04] <puteri> it says this computer does not meet the minimum requirements for installing
#171 [05:04] <puteri> then what should i do?
#172 [05:04] <Chromaryu> Hmm.
#173 [05:05] <Chromaryu> let me see.
#174 [05:05] <puteri> ?
#175 [05:06] <puteri> i still can't open the minecraft
#176 [05:07] * glendi [glendi@notlogged] has joined #minecrafthelp
#177 [05:07] <Andrio> Try this one: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#178 [05:08] <puteri> i have
#179 [05:08] <Andrio> What happened?
#180 [05:08] <puteri> i already tried it
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#182 [05:09] <puteri> and it says this computer doesn't meet the minimum requirements for installing
#183 [05:10] <Andrio> :/
#184 [05:10] <puteri> then how?
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#186 [05:10] <puteri> :(
#187 [05:14] <puteri> helppp
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#191 [05:22] <Relaxel> anyone having trouble logging in as well?
#192 [05:26] <Relaxel> Now it won´t even send me the emails for resetting my password
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#197 [05:38] <Relaxel> anyone having trouble logging in?
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#209 [05:58] <nomi> hello my minecraft crashes
#210 [05:58] <nomi> can't see on google what is the solution
#211 [05:59] * kkikoih [kkikoih@notlogged] has joined #minecrafthelp
#212 [05:59] <lol768> nomi: that doesn't really tell us anything, have you got a crash log
#213 [05:59] <nomi> yes
#214 [05:59] <nomi> one moment pls
#215 [05:59] <kkikoih> http://paste.ubuntu.com/23163743/
#216 [06:00] <nomi> v
#217 [06:00] <nomi> how can i send crash log?
#218 [06:00] <lol768> http://gist.github.com/
#219 [06:03] <Relaxel> lel
#220 [06:03] <nomi> i don't understand what i can do
#221 [06:03] <Relaxel> I think I just lost my mojang account to some hacker because I can´t access the transaction id anymore
#222 [06:03] * abc [abc@notlogged] has joined #minecrafthelp
#223 [06:04] <Relaxel> nomi try to log in via the minecraft launcher
#224 [06:04] <Relaxel> then go to the top and select "launcher log"
#225 [06:05] <nomi> i can't because before i'm actually in minecraft the game crashes
#226 [06:05] <Relaxel> yes
#227 [06:05] <Relaxel> and so the crash report should come up
#228 [06:06] <nomi> where can i find launcher log?
#229 [06:06] <nomi> yes
#230 [06:06] <Relaxel> so copy what it says there
#231 [06:06] <nomi> crash report i have
#232 [06:06] <nomi> ok
#233 [06:06] <nomi> i have now on my clipboard
#234 [06:06] <Relaxel> and then post it to this site and send us the link: https://gist.github.com/
#235 [06:06] <nomi> ok
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#238 [06:09] <nomi> ok copied the tekst and now what can i do?
#239 [06:09] <lol768> Paste it into the textbox on Gist
#240 [06:09] <lol768> click create secret gist
#241 [06:09] <lol768> copy the URL
#242 [06:09] <lol768> paste the URL in here
#243 [06:10] * tbell1623 [tbell1623@notlogged] has joined #minecrafthelp
#244 [06:10] <Relaxel> yup
#245 [06:10] <tbell1623> please join my server : play.lemonempire.org
#246 [06:10] <tbell1623> ?
#247 [06:10] <Relaxel> no get out
#248 [06:10] <tbell1623> why?
#249 [06:10] <nomi> https://gist.github.com/anonymous/6afbb72ee998c4562033fe89faa5e790
#250 [06:10] <tbell1623> please join my server : play.lemonempire.org
#251 [06:11] <nomi> this the one?
#252 [06:11] <tbell1623> please join my server : play.lemonempire.org
#253 [06:11] <tbell1623> please join my server : play.lemonempire.org
#254 [06:11] <tbell1623> please join my server : play.lemonempire.org
#255 [06:11] <tbell1623> please join my server : play.lemonempire.org
#256 [06:11] * Absol kicked tbell1623 from #minecrafthelp (Reason: bell1623 :Stop spamming)
#257 [06:12] <Kory500> potřebuji nové heslo na svůj minecraft ůčet
#258 [06:12] <Kory500> Simtom21@email.cz
#259 [06:12] <Relaxel> ok nomi did you try to install a resource pack?
#260 [06:12] * hendrik [hendrik@notlogged] has joined #minecrafthelp
#261 [06:13] <Kory500> no
#262 [06:13] <nomi> like a texture pack?
#263 [06:13] <Kory500> yes
#264 [06:13] <hendrik> Do somebody know, how to decrease the cpu utilization of minecraft? ._.
#265 [06:13] * Kory500 [Kory500@notlogged] has quit. (Quit: Web client closed)
#266 [06:13] <nomi> i removed these packs because i thought they were the problem
#267 [06:14] <Relaxel> yes they seem to be
#268 [06:14] <Relaxel> did you move them out of the resource pack folder?
#269 [06:14] <nomi> i think so
#270 [06:14] <nomi> should i check now?
#271 [06:14] <Relaxel> yeah
#272 [06:15] <nomi> ok
#273 [06:15] <nomi> they are removed
#274 [06:16] <Relaxel> did you start the game after removing them yet?
#275 [06:16] <nomi> yes many times
#276 [06:17] <Relaxel> hmm
#277 [06:17] <Relaxel> are you sure you sent us the entire crash log?
#278 [06:17] <nomi> difficult huh?
#279 [06:18] * yuki_niwa [yuki_niwa@notlogged] has joined #minecrafthelp
#280 [06:18] <yuki_niwa> i need help
#281 [06:18] <nomi> i clicked on open report file and copied the whole tekst
#282 [06:19] <Relaxel> k
#283 [06:19] <Relaxel> one sec
#284 [06:19] <nomi> ok
#285 [06:19] <yuki_niwa> minecraft error 10107
#286 [06:19] <nomi> btw are you dutch?
#287 [06:20] <Relaxel> no half german half american
#288 [06:20] <nomi> ok cool
#289 [06:21] <Relaxel> so you´re trying to start minecraft in completely default right now?
#290 [06:21] <Relaxel> or did you change anything else
#291 [06:21] <nomi> i removed minecraft even but it didn't help
#292 [06:22] <Relaxel> how did you remove it
#293 [06:22] <nomi> only the app in recycle bin
#294 [06:22] * hendrik [hendrik@notlogged] has quit. (Ping timeout: 195 seconds)
#295 [06:22] <nomi> that isn't enough?
#296 [06:23] <Relaxel> no lol
#297 [06:23] <nomi> ok haha maybe there is a solution
#298 [06:23] <Relaxel> do you know how to open run in windows?
#299 [06:23] <nomi> its an imac
#300 [06:23] <Relaxel> ah ok
#301 [06:23] <Relaxel> one sec
#302 [06:23] <nomi> ok
#303 [06:24] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#304 [06:24] <Relaxel> ok click on finder
#305 [06:24] <nomi> ok
#306 [06:24] <Relaxel> than hit go
#307 [06:24] <Relaxel> and then go to folder
#308 [06:24] <Relaxel> then*
#309 [06:25] * zero147 [zero147@notlogged] has joined #minecrafthelp
#310 [06:25] <Relaxel> did you do it?
#311 [06:25] <nomi> go to minecraft folder?
#312 [06:25] <Relaxel> wait
#313 [06:25] <Relaxel> now type in: ~/Library/Application Support/
#314 [06:25] <nomi> i have minecraft and minecraft 2
#315 [06:26] <Relaxel> type what I just sent into go to folder
#316 [06:26] <nomi> in searchbar?
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#318 [06:26] <Relaxel> into go to folder
#319 [06:26] <nomi> go to folder is that the searchbar?
#320 [06:26] <Relaxel> should be yes
#321 [06:27] <Relaxel> the one after you clicked on go
#322 [06:28] <nomi> sorry i don't understand i don't have a go in finder
#323 [06:28] <nomi> only searchbar
#324 [06:28] <Relaxel> ok do you still have the launcher somewhere?
#325 [06:28] <nomi> ~/Library/Application Support/ in searchable has no results
#326 [06:28] <Relaxel> in the bin
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#328 [06:29] <shondrique> hoi
#329 [06:29] <shondrique> mode2
#330 [06:29] <Relaxel> do you still have the launcher in the bin nomi
#331 [06:29] <nomi> wait i check it
#332 [06:29] <shondrique> no
#333 [06:30] <nomi> bin is empty
#334 [06:30] <shondrique> how nows how you go an minecrat
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#336 [06:30] <Relaxel> jeez
#337 [06:30] <Relaxel> can you search ".minecraft" in finder?
#338 [06:30] <nomi> lol not good huh
#339 [06:31] <nomi> ok wait
#340 [06:31] <nomi> yes
#341 [06:31] <nomi> yes
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#343 [06:32] <Relaxel> did it find a folder called ".minecraft"?
#344 [06:32] <nomi> yes and minecraft 2
#345 [06:32] <nomi> so i have 2 minecraft folders
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#347 [06:32] <nomi> with same icon
#348 [06:32] <Relaxel> delete them both
#349 [06:33] <Relaxel> then download minecraft off of minecraft.net again
#350 [06:33] <nomi> ok so i just send them to recycle bin
#351 [06:33] <Relaxel> yeah
#352 [06:33] <Relaxel> you don´t have anything too important in there rgiht?
#353 [06:33] <Relaxel> cause any saved worlds are going to be gone
#354 [06:33] <nomi> idk lol
#355 [06:34] <nomi> buts its ok
#356 [06:34] <nomi> i didn't had good worlds anyway
#357 [06:34] <Relaxel> ok so send them to trash and then empy the trash bin
#358 [06:34] <Relaxel> and re-download minecraft like I said
#359 [06:34] <Andrio> Why empty the bin?
#360 [06:34] <Relaxel> then it should work
#361 [06:35] <nomi> how you said to re-download?
#362 [06:35] <shondrique> 010 413 4534
#363 [06:35] <Relaxel> go to minecraft.net and download the minecraft launcher
#364 [06:35] <Relaxel> so minecraft is reinstalled
#365 [06:35] <nomi> okidoki
#366 [06:35] <nomi> ok
#367 [06:36] <nomi> downloading...
#368 [06:39] <nomi> is there a good website/forum where i can post the report file
#369 [06:40] <nomi> still having the same problem
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#372 [06:40] <Relaxel> it still crashes when you try to start
#373 [06:40] <Relaxel> ?
#374 [06:41] <nomi> yess
#375 [06:41] <Greig> mine too
#376 [06:41] <nomi> nothing changed
#377 [06:41] <Greig> no
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#379 [06:41] <davycool> hello i have buy minecraft but i can play only demo and i have no vervication email what must i do
#380 [06:41] <Relaxel> the launcher didn´t download the minecraft files?
#381 [06:42] <Relaxel> then you didn´t delete the right folder
#382 [06:42] <nomi> he did download then
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#384 [06:42] <Relaxel> then the only other advice to give you is to check if your java is on the latest update
#385 [06:42] <Relaxel> go watch a youtube video how to do that
#386 [06:42] <Relaxel> good luck
#387 [06:43] <nomi> ok and thanks for your help so far
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#397 [07:23] <PigglyWiggler> I need help with my video drivers not being able to be upgraded, yet minecraft still crashes
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#404 [07:36] <Namikito23> hi
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#410 [07:52] <Conaill10> I cant log into my account, It says account may be blocked i dont know how this happend. I cant log into my minecraft account.
#411 [07:53] <MinerMax555> hello. Since some days ago, i have problems when I want to play Minecraft. It works for some minutes (some seconds when i want to play modded) and then I get a Error that java Runtime doesn't work anymore. The options then are debugging and closing the application. none of that is useful. Does anyone else has this error/know the solution for it? I have the newest java version and the newest version of windows
#412 [07:57] <MinerMax555> any minecraft version btw. I tried MC 1.7.10, 1.8.9 and 1.10.2
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#418 [08:00] <Evan_> Hello
#419 [08:01] <kagan> tgrgtey
#420 [08:01] <kagan> iuop
#421 [08:01] <kagan> -
#422 [08:01] <kagan> o-0
#423 [08:01] * Absol kicked kagan from #minecrafthelp (Reason: agan :Stop spamming)
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#426 [08:04] <luna> i reinstalled mincraft after deleting all minecraft files but now i only can play demo
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#429 [08:04] <luna> with same login i always played full version
#430 [08:04] <luna> who can hep me please
#431 [08:04] <Andrio> What's the profile name?
#432 [08:05] <luna> nomik
#433 [08:05] <Evan_> When I tried to install Minecraft ver. 1.10.02, I was prompted with a crash report that said i needed to update my graphics drivers. So I then ran a dxdiag to try to update my drivers. this found no problems, yet i still crashed when i tried to boot up minecraft. for reference i made a ubuntu paste file here : http://paste.ubuntu.com/23164253/
#434 [08:05] <luna> thats my username
#435 [08:05] <Andrio> luna, that's still a paid account.
#436 [08:06] <Andrio> Perhaps you're using the wrong email address.
#437 [08:06] <luna> yes ikr
#438 [08:06] <luna> no i'm using always my own email adres
#439 [08:06] <luna> but i also tried with nomik
#440 [08:07] <Evan_> luna try resetting your pass word to your account. That is the only other field you could not have
#441 [08:07] <luna> and i did reset my password for nomik and the password goes to the right emailadres
#442 [08:08] <luna> lol yes so i did
#443 [08:08] <Andrio> luna, how did you do that?
#444 [08:08] <luna> with the link forgot password
#445 [08:08] <Andrio> Evan_, DirectX Diagnostics won't update anything; it's just an informational tool.
#446 [08:08] <Andrio> Evan_, install this driver: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#447 [08:08] <luna> getting an email with a link and followed instructions on that site
#448 [08:08] <Andrio> luna, this one? https://account.mojang.com/password
#449 [08:08] <Evan_> ok. thanks andrio i will try that
#450 [08:09] <luna> yes i think so
#451 [08:09] <Andrio> mm
#452 [08:09] <luna> i can try it agin
#453 [08:09] <luna> but i used the link "forgot password"
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#456 [08:11] <luna> andrio, i just did it agin but it was the same instruction as before
#457 [08:13] <luna> tried to log in but still only demo
#458 [08:13] <Andrio> ??> luna account/bug/demo
#459 [08:13] <Absol> luna: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#460 [08:14] <luna> before this problem i had the problem minecraft crashed so i deleted all minecraft maps
#461 [08:14] <luna> ok i will try absol
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#463 [08:14] <luna> i know that site but it does"t help me
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#466 [08:15] <luna> i always could play the full version with my inlog now only demo??
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#468 [08:17] <Aarongamer421> tengo win10 y no me sirve minecraft
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#471 [08:20] <Evan_> thanks for all of the help Andrio. I installed the drivers and am going to reboot my computer. Goodbye
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#475 [08:28] <john_> i need help with my graphic driver in order to use minecraft. I have a microsoft basic display adapter?
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#478 [08:32] <john_> I tried your auto fix, no help. then i followed instructions for updating driver, and my manufacturer says standard display types???
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#481 [08:35] <Conaill10> I cant log into my minecraft account. It says it may be blocked although i do not know how it could be, I really need to log into my account please help me
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#483 [08:37] <TheKingOfBlaze> Hello , when i login to minecraft multiplayer servers it kicks me back to Minecraft launcher. my VBO is off. please help
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#485 [08:38] <TheKingOfBlaze> i mean VBO'S
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#501 [08:59] <HungerPotato> Help me
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#506 [09:10] <Ellrey> Hello, my account minecraft passed in démo.
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#529 [09:59] <hi> can someone help me with something?
#530 [10:00] <hi> i need help downloading mods, i tried to but i do not have a mincraft folder and i can not find anyone to help me
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#533 [10:02] <aa> I really need help downloading mods, i do not have a minecraft folder and i tried everything to find help, can you try and help me?
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#536 [10:02] <Andrio> ??> aa Mac/.minecraft
#537 [10:02] <Absol> aa: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#538 [10:02] <Andrio> If I recall correctly, it's hidden.
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#540 [10:03] <aa> i will try that, thanks
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#542 [10:04] <aa> The folder is not there
#543 [10:05] <aa> i downloaded minecraft from amazon
#544 [10:05] <aa> and idk if the folder should have showed up if i downloaded the game from there
#545 [10:05] <Andrio> What version of Minecraft is it?
#546 [10:05] <aa> 1.10.2
#547 [10:06] <Andrio> I don't believe that is officially distributed via Amazon.
#548 [10:06] <aa> it says on the top when i start the game, minecraft launcher 1.6.61
#549 [10:06] <Andrio> It should have been https://minecraft.net/download.
#550 [10:08] <aa> Should i email amazon and try to get a refund and redownload it from that website?
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#556 [10:10] <aa> hello?
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#558 [10:10] <Andrio> Hm
#559 [10:10] <Andrio> Did you buy a gift code?
#560 [10:12] <aa> i got a digital code
#561 [10:12] <aa> when i bought it from amazon
#562 [10:12] <aa> the code was to download the game
#563 [10:14] <Andrio> It might be fine; I'm not sure.
#564 [10:14] * kaiky [kaiky@notlogged] has joined #minecrafthelp
#565 [10:14] <Andrio> Do you have a Mojang account?
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#568 [10:16] <aa> yes
#569 [10:16] <OHNO> hello
#570 [10:17] <OHNO> My minecraft won't launch
#571 [10:17] <Andrio> aa, then you can download the launcher from https://minecraft.net/download just to be sure
#572 [10:17] <Andrio> OHNO, what happens when you try?
#573 [10:17] <aa> okay thank you
#574 [10:17] <OHNO> well it looks like its going to download
#575 [10:18] <OHNO> the it like takes 2 seconds
#576 [10:18] <OHNO> it laucnhes
#577 [10:18] <OHNO> and it is just my desktop
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#579 [10:18] <Andrio> ??> OHNO launcher/open
#580 [10:18] <OHNO> and then it goes back on
#581 [10:18] <Absol> OHNO: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#583 [10:18] <Andrio> ??> OHNO launcher/log
#584 [10:18] <Absol> OHNO: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#585 [10:18] <Absol> OHNO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#586 [10:18] <OHNO> i know
#587 [10:18] <w_> Hello
#588 [10:18] <OHNO> i will paste what it says when it fails to launch
#589 [10:19] <w_> I cant log in my mc acc how do i fix it?
#590 [10:19] <w_> i have just make one
#591 [10:19] <Andrio> w_, are you using your email address or your profile name?
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#593 [10:20] <w_> gmail
#594 [10:20] <Andrio> ok
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#596 [10:20] <Andrio> What happens when you try?
#597 [10:20] <OHNO> wait
#598 [10:20] <OHNO> it is still a blank screen#
#599 [10:20] <w_> it just say "Wrong password or email"
#600 [10:20] <OHNO> just my desktop even
#601 [10:20] <OHNO> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:19:02] [Client thread/INFO]: Setting user: D0RIT0z [16:19:03] [Client thread/INFO]: LWJGL Version: 2.9.4
#602 [10:21] <OHNO> ^^^
#603 [10:21] <Andrio> ??> OHNO launcher/game-output
#604 [10:21] <Absol> OHNO: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#605 [10:21] <Absol> OHNO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#606 [10:21] <Andrio> w_, perhaps you typed your password wrong, or had Caps Lock on or something...
#607 [10:21] <Andrio> ??> w_ login/throttle
#608 [10:21] <Absol> w_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#609 [10:21] <Absol> w_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#611 [10:21] <OHNO> ok
#612 [10:22] <OHNO> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:19:02] [Client thread/INFO]: Setting user: D0RIT0z [16:19:03] [Client thread/INFO]: LWJGL Version: 2.9.4
#613 [10:22] <OHNO> ^^
#614 [10:22] * xImKevinJustinHD [xImKevinJustinHD@notlogged] has joined #minecrafthelp
#615 [10:22] <Andrio> ...that's not it
#616 [10:22] <OHNO> please help me
#617 [10:22] <aa> Hey, i tried to redownload it and it replaced the one that i had before with the one that i downloaded form the link you gave me and i still when i went to my application support folder in my library the minecraft folder still wasn't there to download the mods, I have minecraft forge downloaded but i can't figure out how to get the mods, what do i do?
#618 [10:22] <Andrio> aa, again, it's hidden.
#619 [10:22] <OHNO> ANDRIO
#620 [10:22] <Andrio> You need to actually type the path to it into your finder
#621 [10:22] <OHNO> PLEASE
#622 [10:22] <OHNO> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:19:02] [Client thread/INFO]: Setting user: D0RIT0z [16:19:03] [Client thread/INFO]: LWJGL Version: 2.9.4
#623 [10:23] <Andrio> ??> aa Mac/.minecraft
#624 [10:23] <Absol> aa: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#625 [10:23] * xImKevinJustinHD [xImKevinJustinHD@notlogged] has quit. (Client Quit)
#626 [10:23] <OHNO> THATS WHAT IS SAYS ON GAME OUTPUT
#627 [10:23] <Andrio> OHNO, read all of what Absol told you please.
#628 [10:23] <OHNO> I DID
#629 [10:23] <OHNO> AND I DID WHAT HE SAID :(
#630 [10:23] <Andrio> no, you didn't,
#631 [10:23] <Andrio> ??> OHNO launcher/game-output
#632 [10:23] <Absol> OHNO: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#633 [10:23] <Absol> OHNO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#634 [10:23] <aa> i wait, i type in mac/.minecraft , where would i input it tho
#635 [10:24] <OHNO> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:19:02] [Client thread/INFO]: Setting user: D0RIT0z [16:19:03] [Client thread/INFO]: LWJGL Version: 2.9.4
#636 [10:24] <Andrio> aa, that's not it.
#637 [10:24] * w_ [w_@notlogged] has quit. (Ping timeout: 195 seconds)
#638 [10:24] <Andrio> Ignore that line.
#639 [10:24] <aa> im confused
#640 [10:24] <Andrio> Just do what Absol told you.
#641 [10:24] <OHNO> I DID ANDRIO
#642 [10:24] <Andrio> OHNO, this part: Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#643 [10:24] <OHNO> I DID ;(
#644 [10:24] <OHNO> YES
#645 [10:24] <OHNO> I DID
#646 [10:24] <OHNO> I PASTED IT
#647 [10:25] <OHNO> AND THEN I PASTED IT INTO THE UH THING
#648 [10:25] <Andrio> Please stop shouting.
#649 [10:25] <aa> I'm still confused on my part
#650 [10:25] <OHNO> oh ok sorry
#651 [10:25] <OHNO> didn't enter my name :P
#652 [10:25] <OHNO> here is the address
#653 [10:25] <OHNO> http://paste.ubuntu.com/23164878/
#654 [10:25] <Andrio> aa: 'in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.'
#655 [10:25] <Andrio> There we go.
#656 [10:26] <Andrio> OHNO, is that all that happens?
#657 [10:26] <OHNO> yes
#658 [10:26] <OHNO> it says that
#659 [10:26] <OHNO> i launch it
#660 [10:26] <aa> it says folder cannot be found
#661 [10:26] <OHNO> -my desktop for about 20 seconds-
#662 [10:26] <OHNO> then it goes back to the launcher and says that
#663 [10:26] <Andrio> aa, without the comma, right?
#664 [10:27] <aa> yes
#665 [10:27] <Andrio> ok.
#666 [10:27] <Andrio> ??> aa launcher/.minecraft
#667 [10:27] <Absol> aa: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#668 [10:27] <OHNO> excuse me
#669 [10:27] <OHNO> What about my problem?
#670 [10:27] <OHNO> http://paste.ubuntu.com/23164878/
#671 [10:28] <Andrio> I'm wondering what could be going wrong at that point.
#672 [10:28] <aa> THE FOLDER WAS THERE!
#673 [10:28] <aa> thank you so much
#674 [10:28] <Andrio> OHNO, is there a 'Crash Report' tab in the launcher?
#675 [10:28] <OHNO> I am using launcher 1.6.61
#676 [10:28] <OHNO> No, why?
#677 [10:28] * XdeadestMoons [XdeadestMoons@notlogged] has joined #minecrafthelp
#678 [10:29] <XdeadestMoons> hi
#679 [10:29] <Andrio> It'd help if there were.
#680 [10:29] <Andrio> ??> OHNO launcher/log
#681 [10:29] <Absol> OHNO: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#682 [10:29] <XdeadestMoons> so i reset my password a bunch of times to log into my minecraft account and it didnt work
#683 [10:29] <Absol> OHNO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#684 [10:29] <OHNO> kk
#685 [10:29] <OHNO> will do
#686 [10:30] <OHNO> just opening the laucher again
#687 [10:30] <OHNO> so its only 1 report lol :/
#688 [10:30] <Andrio> Well, I'd like to see what happens after you try to start Minecraft.
#689 [10:30] <Andrio> ??> XdeadestMoons login/throttle
#690 [10:30] <Absol> XdeadestMoons: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#691 [10:30] <Absol> XdeadestMoons: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#692 [10:31] <OHNO> so, do i paste my desktop account name when im like
#693 [10:31] <OHNO> because my desktop account name is on there
#694 [10:31] <OHNO> e.g Bob/Appdata
#695 [10:32] <Andrio> If you mean the 'Poster' field on Ubuntu Pastebin, that doesn't matter...
#696 [10:32] <Andrio> just write something there.
#697 [10:32] <OHNO> http://paste.ubuntu.com/23164903/
#698 [10:32] <OHNO> there
#699 [10:33] <OHNO> doopdoopdopp
#700 [10:34] <OHNO> just making sure i dont disconnect
#701 [10:34] <OHNO> from being idle
#702 [10:34] <Andrio> Well, the IRC protocol already has pings.
#703 [10:34] <Andrio> so don't worry about that.
#704 [10:34] <OHNO> ? Ok.
#705 [10:34] <Andrio> And especially not in less than a minute.
#706 [10:35] <OHNO> idk what that means but
#707 [10:35] <Andrio> Anyway, it's been seen that reinstalling the game may fix it.
#708 [10:35] <Andrio> ??> OHNO win/reinst
#709 [10:35] <Absol> OHNO: You may need to reinstall the locally installed files that Minecraft puts into place.
#710 [10:35] <Absol> OHNO: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#711 [10:35] <OHNO> ok thank you!
#712 [10:36] <OHNO> so do i backup my saves and rescources
#713 [10:36] <OHNO> and servers
#714 [10:36] <OHNO> and stuff
#715 [10:36] <Andrio> Sure.
#716 [10:36] <Andrio> I do.
#717 [10:37] <Andrio> And/or, you know, don't delete those.
#718 [10:37] <XdeadestMoons> so what happens if that does work??
#719 [10:38] <Andrio> XdeadestMoons... you will be able to log in and play?
#720 [10:38] <XdeadestMoons> are you sure?
#721 [10:38] <Andrio> Yes.
#722 [10:39] <XdeadestMoons> but yesterday i reset my password. should i reset it again
#723 [10:39] <Andrio> You can, to be sure.
#724 [10:39] <Andrio> Also, try copying and pasting it.
#725 [10:39] <OHNO> ok just checking that it works
#726 [10:39] <XdeadestMoons> ok and after i reset my password is logging in going to be instant?
#727 [10:40] <Andrio> I've had issues before when Windows insisted my US layout keyboard is British...
#728 [10:40] <Andrio> XdeadestMoons, no.
#729 [10:40] <XdeadestMoons> so how long to wait after password reset?
#730 [10:40] <Andrio> XdeadestMoons, well, you still need to wait three hours after your last attempt to log in.
#731 [10:41] <OHNO> well it is downloading properly, not like before haha
#732 [10:41] <XdeadestMoons> so after i reset mypassword wait 3 hours?
#733 [10:41] <Andrio> mm
#734 [10:41] <Andrio> XdeadestMoons, sure, that'll work.
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#736 [10:41] <XdeadestMoons> ok cool
#737 [10:42] <XdeadestMoons> did this method work for anyone?
#738 [10:42] <XdeadestMoons> did this method work for anyone?
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#740 [10:42] <OHNO> -burps- don't kick me im still waiting to see if it will work
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#742 [10:42] <Andrio> :o
#743 [10:42] <Andrio> XdeadestMoons, I believe so
#744 [10:42] <Salmon> Hello
#745 [10:42] <OHNO> ANDRIO IT DIDN'T WORK
#746 [10:42] <XdeadestMoons> om cool
#747 [10:42] <Andrio> hm
#748 [10:43] <OHNO> IT STILL WONT LAUNCH D:
#749 [10:43] <Andrio> OHNO, you got rid of the assets directory, right?
#750 [10:43] * OllieE [OllieE@notlogged] has joined #minecrafthelp
#751 [10:43] <OHNO> i got rid of the whole folder but kept the saves and resource packs and screen shots
#752 [10:43] <Salmon> is anyone there my minecraft is being weird and saying that my account is a guest
#753 [10:44] <Salmon> but i purchased the games many years ago
#754 [10:44] <OHNO> log in then
#755 [10:44] <OHNO> :/
#756 [10:44] <Andrio> Salmon, what was the profile name?
#757 [10:44] <Salmon> i forgot my password i tried changing it and thats what happed
#758 [10:44] <OHNO> migration
#759 [10:44] <Salmon> i thing its Boocek
#760 [10:45] <Salmon> "think"
#761 [10:45] <OllieE> my minecraft keeps crashing. This is my DxDiag report of my computer http://paste.ubuntu.com/23164936/
#762 [10:45] <OllieE> please help
#763 [10:45] <Andrio> Perhaps.
#764 [10:45] <Andrio> Boocek is still a paid account.
#765 [10:45] <OHNO> im going to paste it
#766 [10:45] <Salmon> I log in it says its a guest
#767 [10:46] <Andrio> Salmon, are you sure you're using the right email address?
#768 [10:46] <OHNO> i cant copy the addres lol
#769 [10:46] <OHNO> its too long
#770 [10:46] <OHNO> ;/
#771 [10:46] <Andrio> OllieE, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064.
#772 [10:47] <Salmon> i think i used Boocek04@gmail.com
#773 [10:47] <OllieE> iI have updated graphics drivers and all that other stuff.
#774 [10:47] <OHNO> kk done it
#775 [10:47] <Salmon> i have minecraft open
#776 [10:47] <OHNO> http://paste.ubuntu.com/23164954/ please read this I'm still having problems after deleting my .minecraft folder!
#777 [10:48] <Salmon> Andrio, i will try to log it with my email
#778 [10:48] * Achitos [Achitos@notlogged] has joined #minecrafthelp
#779 [10:48] <OHNO> He needs to migrate his account.
#780 [10:48] <Salmon> and the password i think i used
#781 [10:48] <OHNO> please read my ubuntu
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#783 [10:49] <Andrio> It's already migrated.
#784 [10:49] <OHNO> oh alright
#785 [10:49] <OHNO> andrio pls read
#786 [10:49] <OHNO> http://paste.ubuntu.com/23164954/
#787 [10:49] <OHNO> still having problems
#788 [10:50] <Salmon> ok i've logged in and it says play demo
#789 [10:50] * aa [aa@notlogged] has quit. (Quit: Web client closed)
#790 [10:50] <Salmon> ok i've logged in and it says play demo
#791 [10:50] <OHNO> :((((((((
#792 [10:51] <Andrio> Salmon, well, you're in the wrong account.
#793 [10:51] <Andrio> ._.
#794 [10:51] <Salmon> can you tell me the one im supposed to use
#795 [10:51] <OHNO> Andrio, can you please
#796 [10:51] <Andrio> Salmon, no... only Mojang can do that.
#797 [10:51] <OHNO> please
#798 [10:51] <OHNO> help me
#799 [10:51] <Salmon> do i use my username
#800 [10:52] <OHNO> ASK MOJANG PLS
#801 [10:52] <Andrio> Salmon, no.
#802 [10:52] <Andrio> ??> Salmon Mojang/email
#803 [10:52] <Absol> Salmon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#804 [10:52] <Absol> Salmon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#805 [10:52] <OHNO> please guys help me
#806 [10:52] <OHNO> http://paste.ubuntu.com/23164954/
#807 [10:52] <Andrio> OHNO, I'm afraid, other than what I already found, I have no idea what that exit code means.
#808 [10:52] <Andrio> Someone else might be able to help soon though.
#809 [10:52] <OHNO> :(
#810 [10:52] <Salmon> ok thak you i will try Thank You Andrio
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#813 [10:54] * LAUNCHERPROBLEMS [LAUNCHERPROBLEMS@notlogged] has joined #minecrafthelp
#814 [10:56] * Bb_8 [Bb_8@notlogged] has joined #minecrafthelp
#815 [10:57] <Bb_8> Bb_8
#816 [10:57] * Bb_8 [Bb_8@notlogged] has quit. (Client Quit)
#817 [10:57] <LAUNCHERPROBLEMS> Hello, I am having problems with my minecraft launcher. Andrio told me to delete my .minecraft files and backup my rescource packs, screenshots and saves, which I did. But I am still having problems and he can no longer help me. This is what showed up after I had deleted my .minecraft files: http://paste.ubuntu.com/23164954/ And this is what happened when I tried again : http://paste.ubuntu.com/23164997/
#818 [11:00] <LAUNCHERPROBLEMS> This is my exit code if you're wondering: [16:53:58 ERROR]: Game ended with bad state (exit code -1073740771)
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#820 [11:00] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
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#822 [11:01] * LAUNCHERPROBLEMS [LAUNCHERPROBLEMS@notlogged] has quit. (Quit: Web client closed)
#823 [11:01] * LAUNCHERPROBLEMS [LAUNCHERPROBLEMS@notlogged] has joined #minecrafthelp
#824 [11:01] <LAUNCHERPROBLEMS> Hello
#825 [11:01] <LAUNCHERPROBLEMS> ?
#826 [11:01] <LAUNCHERPROBLEMS> Anyone here?
#827 [11:02] * LAUNCHERPROBLEMS [LAUNCHERPROBLEMS@notlogged] has quit. (Client Quit)
#828 [11:02] * uhoh [uhoh@notlogged] has joined #minecrafthelp
#829 [11:02] <uhoh> Hello?
#830 [11:03] * Mokka111 [Mokka111@notlogged] has joined #minecrafthelp
#831 [11:03] <uhoh> Hello, anybody here?
#832 [11:03] <uhoh> that can help me?
#833 [11:03] * uhoh [uhoh@notlogged] has quit. (Client Quit)
#834 [11:03] * uhoh [uhoh@notlogged] has joined #minecrafthelp
#835 [11:03] <uhoh> HELLO
#836 [11:04] <uhoh> I HAVE TRIED MULTIPLE TIMES BUT NOBODY HAS ANSWERED!!!!!!!??????????
#837 [11:04] <uhoh> I waited 30 mins last time
#838 [11:04] <XdeadestMoons> whats your promblem?
#839 [11:04] <uhoh> You're not a helper.
#840 [11:04] <uhoh> I saw you in the last chat
#841 [11:04] <XdeadestMoons> i know
#842 [11:05] <uhoh> is there anyone on here
#843 [11:05] <XdeadestMoons> but i might be able to help with some expriences that i have had
#844 [11:05] <uhoh> k
#845 [11:05] <uhoh> here is my ubuntu: Hello, I am having problems with my minecraft launcher. Andrio told me to delete my .minecraft files and backup my rescource packs, screenshots and saves, which I did. But I am still having problems and he can no longer help me. This is what showed up after I had deleted my .minecraft files: http://paste.ubuntu.com/23164954/ And this is what happened when I tried again : http://paste.ubuntu.com/23164997/
#846 [11:05] <Mokka111> hello
#847 [11:06] <Mokka111> i had a problem with the chat
#848 [11:06] <tyteen4a03> ??> unoh scold/patience
#849 [11:06] <Absol> unoh: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#850 [11:06] <Absol> unoh: In short, your supplications will be answered, in the order in which they are received.
#851 [11:06] <tyteen4a03> uhoh: ^
#852 [11:06] <XdeadestMoons> ok so i recommend to try and delete minecraft.exe if use it. and try and use minecraft.msi
#853 [11:06] <tyteen4a03> XdeadestMoons: not really
#854 [11:06] <Mokka111> i dont understand
#855 [11:06] * Askthepro [Askthepro@notlogged] has joined #minecrafthelp
#856 [11:06] <tyteen4a03> ??> Mokka111 ask
#857 [11:06] <Absol> Mokka111: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#858 [11:06] <uhoh> Absol: please can you help me?
#859 [11:06] <Absol> Mokka111: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#860 [11:07] <Mokka111> can u help me?
#861 [11:07] <tyteen4a03> Mokka111: ask away
#862 [11:07] <uhoh> Absol:
#863 [11:07] <uhoh> Hello, I am having problems with my minecraft launcher. Andrio told me to delete my .minecraft files and backup my rescource packs, screenshots and saves, which I did. But I am still having problems and he can no longer help me. This is what showed up after I had deleted my .minecraft files: http://paste.ubuntu.com/23164954/ And this is what happened when I tried again : http://paste.ubuntu.com/23164997/
#864 [11:07] <Mokka111> my minecraft cant start
#865 [11:07] <tyteen4a03> ??> uhoh bot
#866 [11:07] <Absol> uhoh: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#867 [11:07] <tyteen4a03> ??> uhoh scold/patience
#868 [11:07] <Absol> uhoh: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#869 [11:07] <Absol> uhoh: In short, your supplications will be answered, in the order in which they are received.
#870 [11:08] <Mokka111> every time im trying to to boot any version its not working
#871 [11:08] <tyteen4a03> ??> Mokka111 launcher/game-output
#872 [11:08] <Absol> Mokka111: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#873 [11:08] <Absol> Mokka111: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#874 [11:08] <uhoh> tyteen please help me
#875 [11:08] <tyteen4a03> uhoh: have you read the message about patience above?
#876 [11:08] <uhoh> yes I have
#877 [11:08] <Mokka111> i was here
#878 [11:08] <Askthepro> When i open minecraft and click "Play", my minecraft crashes after a couple seconds can anyone help? http://paste.ubuntu.com/23159833/
#879 [11:08] <uhoh> i waited 30 mins last time
#880 [11:08] <tyteen4a03> uhoh: we're all volunteers and are not always available
#881 [11:08] <uhoh> Askthepro same!
#882 [11:08] <Mokka111> i have the same problem
#883 [11:09] <tyteen4a03> ??> uhoh tools/hjt
#884 [11:09] <Absol> uhoh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#885 [11:09] <Absol> uhoh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#886 [11:09] <tyteen4a03> Mokka111: follow the instructions given to you by Absol
#887 [11:09] <tyteen4a03> ??> Askthepro oem/hp/product-number
#888 [11:09] <XdeadestMoons> hey @absol how long should i wait after resting my password?
#889 [11:09] <Absol> Askthepro: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#890 [11:09] <Absol> Askthepro: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#891 [11:09] <tyteen4a03> XdeadestMoons: three hours
#892 [11:09] <XdeadestMoons> ok
#893 [11:09] <XdeadestMoons> and then i can log in
#894 [11:09] <uhoh> Hijack? I'm not sure that sounds save tyteen4a03
#895 [11:09] <uhoh> safe*
#896 [11:09] <tyteen4a03> uhoh: it is very safe
#897 [11:09] <Mokka111> hello can any one help
#898 [11:09] <tyteen4a03> XdeadestMoons: yes
#899 [11:10] <tyteen4a03> ??> Mokka111 irc/multitasking/!
#900 [11:10] <Absol> Mokka111: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#901 [11:10] <Absol> Mokka111: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#902 [11:10] <Askthepro> My product number is C4M22EA#ABU
#903 [11:10] <tyteen4a03> ??> Mokka111 launcher/game-output
#904 [11:10] <Absol> Mokka111: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#905 [11:10] <tyteen4a03> Askthepro: a second
#906 [11:10] <Absol> Mokka111: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#907 [11:10] <Mokka111> k
#908 [11:10] <uhoh> that finds malware?
#909 [11:10] <uhoh> and other stuff?
#910 [11:10] <uhoh> I already have a antivirus system
#911 [11:10] <Mokka111> i quit
#912 [11:12] <tyteen4a03> Askthepro: download and install the Radeon Software here: http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
#913 [11:12] <Askthepro> Ok
#914 [11:12] <tyteen4a03> uhoh: yes, we need that
#915 [11:12] <tyteen4a03> uhoh: HijackThis is a diagnostic tool, not an antivirus
#916 [11:12] <uhoh> TYTEEN my antivirus system says detected that it is unsafe
#917 [11:13] <tyteen4a03> uhoh: what antivirus are you using at the moment?
#918 [11:13] <tyteen4a03> uhoh: what antivirus are you using at the moment?
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#920 [11:18] * Flain777 [Flain777@notlogged] has joined #minecrafthelp
#921 [11:18] <Flain777> My minecraft account is not working i did all the directions correct and still won't let me play
#922 [11:19] * lucas [lucas@notlogged] has joined #minecrafthelp
#923 [11:19] <Flain777> how do I solve this?
#924 [11:19] <tyteen4a03> Flain777: what happens when you try to log into the game?
#925 [11:19] <Flain777> It tell's me to exelerate pixel format
#926 [11:20] <Flain777> but i did
#927 [11:20] <tyteen4a03> ??> Flain777 launcher/game-output
#928 [11:20] <Absol> Flain777: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#929 [11:20] <Absol> Flain777: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#930 [11:20] * MagorGamer [MagorGamer@notlogged] has joined #minecrafthelp
#931 [11:20] <Flain777> Here it is Ubuntu Pastebin Paste from Flain777 at Sun, 11 Sep 2016 16:16:18 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80
#932 [11:21] <tyteen4a03> Flain777: we need the link to the paste
#933 [11:21] <Flain777> here,http://paste.ubuntu.com/23165186/
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#935 [11:22] <tyteen4a03> Flain777: a second
#936 [11:22] <Flain777> A second what?
#937 [11:22] <Flain777> link?
#938 [11:22] <tyteen4a03> Flain777: as in, wait a moment
#939 [11:22] <Askthepro> Wait a second it means
#940 [11:23] * lucas [lucas@notlogged] has quit. (Client Quit)
#941 [11:23] <Flain777> means what?
#942 [11:23] <Askthepro> Just wait
#943 [11:23] <Flain777> okay
#944 [11:23] * brando [brando@notlogged] has joined #minecrafthelp
#945 [11:23] <Askthepro> He is looking for the problem
#946 [11:24] <tyteen4a03> Flain777: note: Your GPU is a workstation graphics card and is not designed to run games, hence performance may suffer
#947 [11:24] * OllieE [OllieE@notlogged] has quit. (Ping timeout: 195 seconds)
#948 [11:24] <tyteen4a03> Flain777: grab this driver: http://www.nvidia.com/download/driverResults.aspx/106213/en-us
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#950 [11:25] * PrestonThePotato [PrestonThePotato@notlogged] has joined #minecrafthelp
#951 [11:26] <PrestonThePotato> I am having trouble starting Mnecraft Runtime Time, it says unable to start, this is most likely caused by a corruption. I have reinstalled minecraft and dont know what to do
#952 [11:26] * Hxh26 [Hxh26@notlogged] has joined #minecrafthelp
#953 [11:27] <tyteen4a03> ??> PrestonThePotato launcher/game-output
#954 [11:27] <Absol> PrestonThePotato: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#955 [11:27] <Absol> PrestonThePotato: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#956 [11:27] * schijt [schijt@notlogged] has joined #minecrafthelp
#957 [11:27] * Hxh26 [Hxh26@notlogged] has quit. (Client Quit)
#958 [11:27] <PrestonThePotato> The thing is i am downloading the launcher, and it i giving me this message
#959 [11:27] <tyteen4a03> ??> PrestonThePotato launcher/log
#960 [11:27] <Absol> PrestonThePotato: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#961 [11:28] <Absol> PrestonThePotato: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#962 [11:28] <tyteen4a03> PrestonThePotato: it might also do that if you have an unstable internet connection
#963 [11:28] <Flain777> I think it's working!
#964 [11:28] <tyteen4a03> Flain777: great!
#965 [11:29] * schijt [schijt@notlogged] has quit. (Client Quit)
#966 [11:29] <Askthepro> tyteen do you work for mojang or anything you and Absol are great i think it also solved my problem
#967 [11:29] <tyteen4a03> ??> Askthepro info/volunteer
#968 [11:29] <Absol> Askthepro: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#969 [11:29] <PrestonThePotato> My internet connection is stable, could it be caused by the version of java i have??
#970 [11:29] <Flain777> It says it failed
#971 [11:30] <PugaBear> I'm getting *massive* FPS drops every 10-20 seconds, is there any settings I can adjust to help fix this?
#972 [11:30] <tyteen4a03> PrestonThePotato: unless you specifically downloaded the version of the launcher that does not have Java bundled, no
#973 [11:30] <tyteen4a03> PrestonThePotato: are you able to see any logs at all?
#974 [11:30] <tyteen4a03> PugaBear: any mods installed?
#975 [11:30] <tyteen4a03> Flain777: what failed?
#976 [11:30] <Flain777> No
#977 [11:30] <PugaBear> tyteen4a03, optifine
#978 [11:30] <Flain777> The download failed
#979 [11:30] <tyteen4a03> PugaBear: try removing that
#980 [11:30] <Flain777> oka
#981 [11:30] <tyteen4a03> Flain777: try again
#982 [11:31] <tyteen4a03> ??> Flain777 irc/multitasking/!
#983 [11:31] <Absol> Flain777: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#984 [11:31] <Absol> Flain777: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#985 [11:31] <PrestonThePotato> no, i just downloaded it from the Majong site, and it loads up a minecraft updater that say Downloading runtime, then it says it is corrupted
#986 [11:31] * Luiiz0202 [Luiiz0202@notlogged] has quit. (Quit: Web client closed)
#987 [11:31] <tyteen4a03> ??> PrestonThePotato launcher/log
#988 [11:31] <Absol> PrestonThePotato: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#989 [11:31] <Absol> PrestonThePotato: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#990 [11:31] <tyteen4a03> PrestonThePotato: are you able to see the Log tab?
#991 [11:32] <PrestonThePotato> the log in tab??
#992 [11:32] <tyteen4a03> PrestonThePotato: hmm
#993 [11:32] <tyteen4a03> PrestonThePotato: is this your first time running Minecraft?
#994 [11:32] * mohamedpower [mohamedpower@notlogged] has joined #minecrafthelp
#995 [11:32] <PrestonThePotato> no, i just reset my pc to factory settings, because my mc kept crashing when i clicked multiplayer
#996 [11:32] * mohamedpower [mohamedpower@notlogged] has quit. (Client Quit)
#997 [11:33] <tyteen4a03> ??> PrestonThePotato win/reinst
#998 [11:33] <Absol> PrestonThePotato: You may need to reinstall the locally installed files that Minecraft puts into place.
#999 [11:33] <Absol> PrestonThePotato: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1000 [11:33] <Flain777> thx
#1001 [11:33] <tyteen4a03> PrestonThePotato: then, grab the latest version of the launcher from minecraft.net/download again
#1002 [11:33] <PrestonThePotato> ok
#1003 [11:34] <Flain777> It says there is a wizard on
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#1006 [11:35] <Flain777> Brb i have to reset my computer
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#1012 [11:37] <juano0611> help in java.lang.NullPointerException: group
#1013 [11:38] <Askthepro> ok i have downloaded the driver, do i update it? https://gyazo.com/f2c6dafe0ad9e9154bef03845746b580
#1014 [11:38] <tyteen4a03> Askthepro: try Minecraft without it first, then if it works, feel free to upgrade
#1015 [11:38] <tyteen4a03> ??> juano0611 tools/hjt
#1016 [11:38] <Absol> juano0611: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1017 [11:38] <Absol> juano0611: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1018 [11:38] * hossne999 [hossne999@notlogged] has quit. (Ping timeout: 195 seconds)
#1019 [11:38] * Flain777 [Flain777@notlogged] has quit. (Ping timeout: 195 seconds)
#1020 [11:38] <Askthepro> i tried it but it still crashes
#1021 [11:39] <tyteen4a03> ??> Askthepro launcher/game-output
#1022 [11:39] <Absol> Askthepro: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1023 [11:39] <Absol> Askthepro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1024 [11:39] <Askthepro> ok sec
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#1029 [11:40] <PrestonThePotato> ok i reinstalled MC and it is giving me the same message
#1030 [11:40] * igots [igots@notlogged] has quit. (Ping timeout: 195 seconds)
#1031 [11:40] <tyteen4a03> ??< dl/client/alternative
#1032 [11:40] <Askthepro> http://paste.ubuntu.com/23165287/
#1033 [11:40] * mohamed0172 [mohamed0172@notlogged] has joined #minecrafthelp
#1034 [11:40] <tyteen4a03> ??< dl/client
#1035 [11:40] <tyteen4a03> ??< dl/client/win
#1036 [11:41] <tyteen4a03> PrestonThePotato: give this a try: https://launcher.mojang.com/download/Minecraft.exe
#1037 [11:41] * mohamed0172 [mohamed0172@notlogged] has quit. (Client Quit)
#1038 [11:41] <tyteen4a03> Askthepro: did you restart the computer after installing?
#1039 [11:41] <Askthepro> no i havnt
#1040 [11:41] <tyteen4a03> Askthepro: you need to restart
#1041 [11:41] <Askthepro> ok ill restart thanks
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#1043 [11:41] * lucas [lucas@notlogged] has quit. (Ping timeout: 195 seconds)
#1044 [11:41] * XdeadestMoons [XdeadestMoons@notlogged] has quit. (Ping timeout: 195 seconds)
#1045 [11:44] * hossne999 [hossne999@notlogged] has quit. (Ping timeout: 195 seconds)
#1046 [11:45] <PrestonThePotato> tyteen4a03 i tried that and it gave me the same message
#1047 [11:45] <tyteen4a03> PrestonThePotato: can you screenshot what you see and upload it to imgur.com?
#1048 [11:45] <PrestonThePotato> sure
#1049 [11:48] * Askthepro [Askthepro@notlogged] has joined #minecrafthelp
#1050 [11:48] * bryan [bryan@notlogged] has joined #minecrafthelp
#1051 [11:48] <bryan> hola
#1052 [11:48] <Askthepro> Well i restarted my pc but it still crashes
#1053 [11:49] <bryan> alguien me puede ayudar
#1054 [11:50] <tyteen4a03> Askthepro: can you give us another crash log?
#1055 [11:50] <tyteen4a03> ??> bryan lang/es
#1056 [11:50] <Absol> bryan: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1057 [11:50] <PrestonThePotato> what if imgur isnt working for me??
#1058 [11:50] <Askthepro> ok
#1059 [11:50] <Askthepro> http://paste.ubuntu.com/23165347/
#1060 [11:51] * prorick [prorick@notlogged] has joined #minecrafthelp
#1061 [11:51] <bryan> I do not get emails Success! An e-mail has been dispatched and should arrive in your inbox momentarily.
#1062 [11:51] * abdallah [abdallah@notlogged] has joined #minecrafthelp
#1063 [11:51] <prorick> i dont understand
#1064 [11:51] * abdallah [abdallah@notlogged] has quit. (Client Quit)
#1065 [11:51] <bryan> To confirm your identity, please answer the questions below. I do not remember
#1066 [11:52] <tyteen4a03> bryan: checked your spam box?
#1067 [11:52] <PrestonThePotato> Askthepro this is for un-modded mc, you are running optifine with that launcher
#1068 [11:52] <Askthepro> oh sorry sec
#1069 [11:52] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1070 [11:52] <tyteen4a03> ??> Askthepro win/dxdiag
#1071 [11:52] <Absol> Askthepro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1072 [11:52] <prorick> i dont understand because it goes to here wtf
#1073 [11:52] <tyteen4a03> PrestonThePotato: for this specific issue, shouldn't matter but it should still be removed for now
#1074 [11:52] <tyteen4a03> ??> prorick ask
#1075 [11:52] <Absol> prorick: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1076 [11:52] <Absol> prorick: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1077 [11:53] <bryan> tyteen4a03 He comes without me anything or spam that makes
#1078 [11:53] <tyteen4a03> bryan: what are you trying to do?
#1079 [11:53] <prorick> i come from netherlands en it goes to here
#1080 [11:53] * xxceddexx [xxceddexx@notlogged] has joined #minecrafthelp
#1081 [11:54] <prorick> i dont get it
#1082 [11:54] * xxceddexx [xxceddexx@notlogged] has quit. (Client Quit)
#1083 [11:54] <Askthepro> http://paste.ubuntu.com/23165373/
#1084 [11:55] * StarkillerXD1211 [StarkillerXD1211@notlogged] has joined #minecrafthelp
#1085 [11:55] <prorick> can sombody help me plaese
#1086 [11:55] <bryan> tyteen4a03 To confirm your identity, please answer the questions below. I do not remember What does
#1087 [11:55] <prorick> please sorry
#1088 [11:55] <tyteen4a03> Askthepro: ah right; a second
#1089 [11:55] <tyteen4a03> ??> bryan account/send-email
#1090 [11:55] <Absol> bryan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1091 [11:55] <Absol> bryan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1092 [11:55] <tyteen4a03> ??> prorick ask
#1093 [11:55] <Absol> prorick: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1094 [11:55] <Absol> prorick: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1095 [11:55] * prorick [prorick@notlogged] has quit. (Client Quit)
#1096 [11:57] <bryan> tyteen4a03 my nick is ByScoot and email is bryang820@hotmail.com
#1097 [11:57] <tyteen4a03> bryan: send Mojang an email
#1098 [11:57] <bryan> Success! An e-mail has been dispatched and should arrive in your inbox momentarily.
#1099 [11:58] <bryan> but nothing arrives
#1100 [11:58] <PrestonThePotato> is there any other way that i can show you the image of the corruption message, imgur isnt working for m
#1101 [11:58] <PrestonThePotato> me*
#1102 [11:58] <tyteen4a03> PrestonThePotato: tinypic?
#1103 [11:58] <tyteen4a03> Askthepro: unfortunately AMD's website is broken at the moment, but give this a try: http://www2.ati.com/drivers/auto/autodetectutility.exe
#1104 [11:59] <Askthepro> ok
#1105 [11:59] <bryan> I 'm sending mail from yesterday and fails
#1106 [11:59] <Askthepro> Unable to find a driver
#1107 [11:59] <tyteen4a03> Askthepro: well, I guess you can try updating the driver
#1108 [11:59] <Askthepro> ok
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#1110 [12:03] * PandaiCorn [PandaiCorn@notlogged] has joined #minecrafthelp
#1111 [12:03] <PandaiCorn> http://paste.ubuntu.com/23165425/
#1112 [12:04] <PandaiCorn> wait is anyone online?
#1113 [12:04] <mattym> PandaiCorn, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24970
#1114 [12:04] <PandaiCorn> Oh ok thx
#1115 [12:05] <bryan> if I can help ?
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#1117 [12:06] * amcy04 [amcy04@notlogged] has joined #minecrafthelp
#1118 [12:06] <juano0611> PLZ HELP Java lang NullPointerExceptionGroup
#1119 [12:06] <PrestonThePotato> tyteen4a03: http://tinypic.com/r/2m7w976/9
#1120 [12:07] * amcy04 [amcy04@notlogged] has quit. (Client Quit)
#1121 [12:07] * maro [maro@notlogged] has joined #minecrafthelp
#1122 [12:07] <juano0611> SOME BODY CAN HELP ME WITH Java lang NullPointerExceptionGroup IN PREMIUM
#1123 [12:07] <mattym> PrestonThePotato, What antivirus/firewall software do you have installed on that PC?
#1124 [12:07] <tyteen4a03> mattym: see screenshot
#1125 [12:08] <bryan> if I can help ?
#1126 [12:08] <bryan> if I can help ?
#1127 [12:08] <tyteen4a03> mattym: now that you're here, I can be off
#1128 [12:08] <PrestonThePotato> the defualt one that comes with windows 8, McAfee
#1129 [12:08] <tyteen4a03> PrestonThePotato: uninstall Minecraft, uninstall McAfee, and try again
#1130 [12:08] <PrestonThePotato> ok
#1131 [12:08] <mattym> ??> PrestonThePotato av/mcafee/uninstall
#1132 [12:08] <Absol> PrestonThePotato: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1133 [12:08] <juano0611> Java lang NullPointerExceptionGroup
#1134 [12:08] <juano0611> help
#1135 [12:08] <mattym> PrestonThePotato, You will need that tool Absol linked to completely remove McAfee
#1136 [12:09] <mattym> ??> juano0611 tools/hjt
#1137 [12:09] <Absol> juano0611: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1138 [12:09] <Absol> juano0611: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1139 [12:09] <PrestonThePotato> ok, thanks for the help so far <3
#1140 [12:09] <mattym> juano0611, Do the instructions from Absol
#1141 [12:09] <juano0611> ok thks
#1142 [12:09] <bryan> if I can help ?
#1143 [12:09] <bryan> if I can help ?
#1144 [12:09] <bryan> if I can help ?
#1145 [12:10] <mattym> ??> bryan mojang/email
#1146 [12:10] <Absol> bryan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1147 [12:10] <juano0611> i cant where?
#1148 [12:10] <Absol> bryan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1149 [12:10] <mattym> bryan, You will need to contact Mojang, fill in the form Absol linked
#1150 [12:11] <bryan> mChange security questions Success! An e-mail has been dispatched and should arrive in your inbox momentarily. Go check your inbox!
#1151 [12:11] <juano0611> mattym who i can enter un tools /hjt
#1152 [12:11] <mattym> juano0611, Read the info Absol wrote below that
#1153 [12:12] * Askthepro [Askthepro@notlogged] has quit. (Ping timeout: 195 seconds)
#1154 [12:12] <mattym> bryan, You need to fill out the form Absol linked. Only Mojang can fix your problem, NO ONE here can fix that.
#1155 [12:12] <bryan> :(
#1156 [12:14] <juano0611> i cant see where are a info absolu can send me again ?
#1157 [12:15] <mattym> ??> juano0611 tools/hjt
#1158 [12:15] <Absol> juano0611: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1159 [12:15] <Absol> juano0611: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1160 [12:15] <mattym> juano0611, Those instructions ^
#1161 [12:15] <juano0611> okay thanks you
#1162 [12:18] * theirondragon78 [theirondragon78@notlogged] has joined #minecrafthelp
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#1164 [12:18] <theirondragon78> i need help updating my grapics drivers for minecraft
#1165 [12:19] <mattym> theirondragon78, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1166 [12:22] <juano0611> mattym i finished the instructions and now ?
#1167 [12:23] <mattym> juano0611, You should have made a link/url to the pastebin
#1168 [12:24] <juano0611> just say Paste from juano0611 at Sun, 11 Sep 2016 17:23:38 +0000 and no more
#1169 [12:24] <mattym> juano0611, Above that
#1170 [12:25] <mattym> juano0611, the page address from the address bar in the browser
#1171 [12:25] <mattym> juano0611, It has http://paste.ubuntu.com with numbers at the end
#1172 [12:26] <juano0611> okay wait plz
#1173 [12:27] <juano0611> yes but what happen with the numbers
#1174 [12:27] <juano0611> ??
#1175 [12:28] <mattym> juano0611, I need you to tell me what the URL/Address/Link to your post is
#1176 [12:28] <juano0611> http://paste.ubuntu.com/23165515/
#1177 [12:29] * Askthepro [Askthepro@notlogged] has joined #minecrafthelp
#1178 [12:29] * Ish [Ish@notlogged] has joined #minecrafthelp
#1179 [12:29] <juano0611> now?
#1180 [12:29] <mattym> ??> juano0611 av/adwcleaner
#1181 [12:29] <Absol> juano0611: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1182 [12:29] <Absol> juano0611: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1183 [12:30] <Askthepro> I have tried updating but it still doesn't work im not sure if i even updated it correctly since it still says i need to update the driver
#1184 [12:30] <mattym> Askthepro, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1185 [12:30] * TheHappyCrafter [TheHappyCrafter@notlogged] has joined #minecrafthelp
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#1187 [12:31] <Askthepro> http://paste.ubuntu.com/23165560/
#1188 [12:31] <Askthepro> when i open minecraft and click "Play" it crashes a couple seconds later
#1189 [12:32] <TheHappyCrafter> I have downloaded the Minecraft Demo, and whenever i hit "Play demo world" it loads the world and once i spawn it crashes, what do i do?
#1190 [12:32] <mattym> Askthepro, Can you get me a link to the crash you are getting?
#1191 [12:32] <TheHappyCrafter> how do i do that?
#1192 [12:32] <mattym> ??> TheHappyCrafter launcher/crash-log
#1193 [12:32] <Absol> TheHappyCrafter: We need to see your crash log, which appears after a crash.
#1194 [12:32] <Absol> TheHappyCrafter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1195 [12:32] <Askthepro> http://paste.ubuntu.com/23165573/
#1196 [12:32] <TheHappyCrafter> ok one second
#1197 [12:33] <mattym> ??> Askthepro win/reinst
#1198 [12:33] <Absol> Askthepro: You may need to reinstall the locally installed files that Minecraft puts into place.
#1199 [12:33] <Absol> Askthepro: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1200 [12:33] <mattym> Askthepro, Try the info Absol sent
#1201 [12:34] <Askthepro> ok
#1202 [12:34] <juano0611> I done a scan, is right or wrong
#1203 [12:35] <juano0611> mattym?
#1204 [12:35] * PrestonThePotato [PrestonThePotato@notlogged] has quit. (Ping timeout: 195 seconds)
#1205 [12:35] <mattym> juano0611, Yes, when the scan is done, press the Clean button
#1206 [12:36] <juano0611> okay something more
#1207 [12:36] <juano0611> ??
#1208 [12:36] <mattym> juano0611, When it finishes the clean, it will make you restart, after that check again to see if the game is working, if not come back to the chat
#1209 [12:36] <TheHappyCrafter> i pasted the crash log
#1210 [12:36] <mattym> TheHappyCrafter, We need the link to it
#1211 [12:37] <TheHappyCrafter> http://paste.ubuntu.com/
#1212 [12:37] <juano0611> thanks you
#1213 [12:37] <juano0611> :)
#1214 [12:38] <TheHappyCrafter> wait i did something wrong
#1215 [12:38] <TheHappyCrafter> here is the right link
#1216 [12:38] <TheHappyCrafter> http://paste.ubuntu.com/23165593/
#1217 [12:38] <mattym> TheHappyCrafter, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1218 [12:39] * PrestonThePotato [PrestonThePotato@notlogged] has joined #minecrafthelp
#1219 [12:39] <TheHappyCrafter> ok
#1220 [12:39] * CloroxBacon [CloroxBacon@notlogged] has joined #minecrafthelp
#1221 [12:39] <CloroxBacon> hello
#1222 [12:39] <CloroxBacon> My account was hacked
#1223 [12:39] <mattym> ??> CloroxBacon account/hacked
#1224 [12:39] <Absol> CloroxBacon: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1225 [12:39] <Absol> CloroxBacon: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1226 [12:39] <CloroxBacon> My password was changed 5 days ago, I was at school.
#1227 [12:40] <CloroxBacon> If someone could manually change my password back that would be great.
#1228 [12:40] <mattym> CloroxBacon, Follow the instructions on the site Absol linked
#1229 [12:40] * eth [eth@notlogged] has joined #minecrafthelp
#1230 [12:40] <eth> Hello?
#1231 [12:40] <CloroxBacon> Okay. thank you
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#1234 [12:41] <PrestonThePotato> TY to all who helped me, removing McAfee helped and now my mc works
#1235 [12:42] <TheHappyCrafter> Thank you soooooooooooooo much its working great now!
#1236 [12:42] <CloroxBacon> Im pretty sure the paypal account that was used to buy my account has bought alot more stuff, I've had Minecraft since July 2014.
#1237 [12:42] <CloroxBacon> Is there a customer support phone number?
#1238 [12:42] <mattym> CloroxBacon, No
#1239 [12:43] <CloroxBacon> Fuck, my account's gone forever then, Mojang wont send me the email c_c
#1240 [12:43] <Absol> CloroxBacon: Please keep it civil
#1241 [12:43] <CloroxBacon> okay.
#1242 [12:43] <CloroxBacon> Im gone
#1243 [12:43] <CloroxBacon> Thanks Minecraft!
#1244 [12:43] * wolf12345 [wolf12345@notlogged] has joined #minecrafthelp
#1245 [12:44] <wolf12345> when i dowload it it keeps telling me to reinstall it and i already did about 5 or 6 times. can anyone help or realte??
#1246 [12:45] <mattym> wolf12345, What is the exact message you get?
#1247 [12:45] * edisson [edisson@notlogged] has joined #minecrafthelp
#1248 [12:45] <wolf12345> it says something like could not download due to corruption
#1249 [12:46] * XdeadestMoons [XdeadestMoons@notlogged] has joined #minecrafthelp
#1250 [12:46] <mattym> wolf12345, What antivirus/firewall software do you have installed on that computer?
#1251 [12:46] <wolf12345> Mcaffe
#1252 [12:46] <mattym> ??> wolf12345 av/mcafee/uninstall
#1253 [12:46] <Absol> wolf12345: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1254 [12:46] <Absol> wolf12345: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#1260 [12:48] <XdeadestMoons> should my password be updated for my email
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#1262 [12:49] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#1263 [12:49] <mattym> XdeadestMoons, What?
#1264 [12:50] <Askthepro> I removed everything from .minecraft, now when i click "Play" i get this message https://gyazo.com/8ead37bceaeb95449663140bb12567fe
#1265 [12:50] <mattym> ??> Askthepro launcher/log
#1266 [12:50] <Absol> Askthepro: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1267 [12:50] <Absol> Askthepro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1268 [12:51] * juano0611 [juano0611@notlogged] has joined #minecrafthelp
#1269 [12:51] <Askthepro> before i click play?
#1270 [12:51] <mattym> Askthepro, No after.
#1271 [12:51] <juano0611> hi sombody ?
#1272 [12:51] <Askthepro> because when i click play it crashes and wont allow me to click the log tab
#1273 [12:52] * PrestonThePotato [PrestonThePotato@notlogged] has quit. (Ping timeout: 195 seconds)
#1274 [12:52] <juano0611> mattym
#1275 [12:52] <mattym> ??> Askthepro tools/hjt
#1276 [12:52] <juano0611> Do finishes cleaning Now that I
#1277 [12:52] <Absol> Askthepro: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1278 [12:52] <Absol> Askthepro: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1279 [12:52] <mattym> juano0611, Yes?
#1280 [12:53] <juano0611> no i cant enter in some server no i cant
#1281 [12:53] <juano0611> :(
#1282 [12:54] <mattym> juano0611, Uninstall the Hamachi program.
#1283 [12:55] * LUAN [LUAN@notlogged] has joined #minecrafthelp
#1284 [12:55] <juano0611> i
#1285 [12:55] <Askthepro> ok i got the launcher log http://paste.ubuntu.com/23165663/
#1286 [12:55] <juano0611> dont have hamachi
#1287 [12:55] <mattym> juano0611, Your log says you do
#1288 [12:56] <juano0611> okay
#1289 [12:56] <juano0611> wati
#1290 [12:56] <juano0611> wait
#1291 [12:57] <mattym> Askthepro, You sure you cleared everything in the .minecraft folder except the saves folder?
#1292 [12:57] <Askthepro> yes
#1293 [12:57] <Askthepro> ill do it again
#1294 [12:58] <Askthepro> i deleted it so should i just open minecraft now?
#1295 [12:59] <mattym> Askthepro, Yes
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#1297 [13:00] <juano0611> mattym yes i had installed hamachi
#1298 [13:00] <juano0611> mattym, and now
#1299 [13:00] <mattym> juano0611, Uninstall it, and you may need to restart the computer again
#1300 [13:01] <mattym> juano0611, Then check Minecraft
#1301 [13:01] <juano0611> okay thanks you
#1302 [13:02] <Askthepro> It still crashes
#1303 [13:02] <XdeadestMoons> would my password be updated for my minecraft account?
#1304 [13:02] <mattym> Askthepro, Can you get me a paste link for the latest crash
#1305 [13:02] <XdeadestMoons> ok so right now i just reset my password
#1306 [13:03] <XdeadestMoons> so now i have to wait 3 hours is that correct?
#1307 [13:03] <Askthepro> http://paste.ubuntu.com/23165695/
#1308 [13:03] * TheHappyCrafter [TheHappyCrafter@notlogged] has quit. (Quit: Web client closed)
#1309 [13:03] <Askthepro> This is the HijackThis report http://paste.ubuntu.com/23165693/
#1310 [13:03] <mattym> XdeadestMoons, If you got locked out, you need to not try to log in or change your info for 3 hours. So wait 3 hours without doing anything minecraft related. then try the password reset again
#1311 [13:04] * LUAN [LUAN@notlogged] has quit. (Quit: Web client closed)
#1312 [13:04] <XdeadestMoons> ya i just reset my password and im going to wait 3 hours
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#1314 [13:05] <mattym> Askthepro, Are you running the Raptr program currently?
#1315 [13:05] <Askthepro> Yes in the background
#1316 [13:05] <Askthepro> oh wait
#1317 [13:05] <Askthepro> open minecraft with raptr?
#1318 [13:06] <mattym> Askthepro, Older versions of that program will mess with Minecraft if you have it set to do the ingame overlay.
#1319 [13:06] <mattym> Askthepro, Either update that program, or dissable it for minecraft
#1320 [13:06] <Askthepro> Some guy in the irc chat named tyteen... told me to install raptr
#1321 [13:06] * juano0611 [juano0611@notlogged] has joined #minecrafthelp
#1322 [13:07] <mattym> Askthepro, So its the latest?
#1323 [13:07] <mattym> Askthepro, If it was just downloaded, its not the problem
#1324 [13:07] <Askthepro> Sec let me show you something
#1325 [13:08] <Askthepro> https://gyazo.com/3d8e160772bebef7e32fadbbe364b57a
#1326 [13:08] <mattym> Askthepro, Lets try this, download and install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1327 [13:08] <juano0611> mattym hi
#1328 [13:08] <juano0611> noi cant enter in some server again :(
#1329 [13:08] <mattym> Askthepro, You should do the update its showing you
#1330 [13:08] <Askthepro> yes but
#1331 [13:08] <Askthepro> i downloaded it but its still the same
#1332 [13:09] <mattym> Askthepro, did you restart your pc after installing it, cause its saying its not installed
#1333 [13:09] <Askthepro> nothing has changed
#1334 [13:09] <Askthepro> i did
#1335 [13:09] * slimebotiboti [slimebotiboti@notlogged] has joined #minecrafthelp
#1336 [13:09] <mattym> Askthepro, Ok then run the version i linked you
#1337 [13:09] <Askthepro> Catalyst Software Suite or Radeon Software Crimson Edition Beta
#1338 [13:09] * GABRIEL1225 [GABRIEL1225@notlogged] has joined #minecrafthelp
#1339 [13:10] <mattym> Askthepro, Catalyst Software Suite
#1340 [13:10] <juano0611> mattym
#1341 [13:11] <juano0611> no i cant
#1342 [13:11] <tyteen4a03> mattym: AMD's website is broken on me
#1343 [13:12] * Rachel [Rachel@notlogged] has joined #minecrafthelp
#1344 [13:12] <Rachel> my minecraft keeps crashing
#1345 [13:12] * Rachel is now known as Guest60545
#1346 [13:13] <Guest60545> my minecraft keeps crshing
#1347 [13:13] <Guest60545> crashing
#1348 [13:13] * GABRIEL1225 [GABRIEL1225@notlogged] has quit. (Ping timeout: 195 seconds)
#1349 [13:13] <Guest60545> cmon heolp me
#1350 [13:13] <Guest60545> help
#1351 [13:13] <mattym> tyteen4a03, Im able to download from it.
#1352 [13:13] <mattym> ??> Guest60545 launcher/crash-log
#1353 [13:13] <tyteen4a03> mattym: the driver finder bit
#1354 [13:13] <Absol> Guest60545: We need to see your crash log, which appears after a crash.
#1355 [13:13] <Absol> Guest60545: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1356 [13:14] <mattym> tyteen4a03, That page hangs a lot on ad load for some reason. Browser may need an update, or any ad-blocker some configuring
#1357 [13:14] <juano0611> mattym plz HELP
#1358 [13:14] <tyteen4a03> mattym: the javascript was borked
#1359 [13:15] <Rikairchy> hi ty
#1360 [13:15] * slimebotiboti [slimebotiboti@notlogged] has quit. (Quit: Web client closed)
#1361 [13:15] <tyteen4a03> hi Rikairchy
#1362 [13:15] <Rikairchy> how goes it?
#1363 [13:15] <mattym> juano0611, Did you remove Hamachi and restart?
#1364 [13:15] <tyteen4a03> Rikairchy: flat hunting atm
#1365 [13:16] <Rikairchy> cardboard boxes are all the rage these days
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#1367 [13:17] * Guest60545 [Guest60545@notlogged] has quit. (Ping timeout: 195 seconds)
#1368 [13:17] <juano0611> yes
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#1370 [13:18] * adi7799 [adi7799@notlogged] has quit. (Client Quit)
#1371 [13:18] <juano0611> mattym
#1372 [13:18] <mattym> juano0611, One moment
#1373 [13:19] <juano0611> okay thanks you
#1374 [13:19] <juano0611> just you can help me :)
#1375 [13:19] <mattym> juano0611, Ok, remove avast and restart again, check if minecraft works, if it does, reinstall the latest Avast
#1376 [13:23] <juano0611> avast
#1377 [13:23] <juano0611> ?
#1378 [13:23] <mattym> yes
#1379 [13:24] <juano0611> internet security ?
#1380 [13:24] <mattym> juano0611, yes
#1381 [13:25] <juano0611> okay im going to try :)
#1382 [13:28] <juano0611> hey mattym you have avast final version ?
#1383 [13:28] <juano0611> or you know where i can download
#1384 [13:28] <juano0611> ?
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#1387 [13:33] <mattym> juano0611, Uninstall the Avast you have and restart, if minecraft works come back and ill get you the link
#1388 [13:36] * XdeadestMoons [XdeadestMoons@notlogged] has quit. (Ping timeout: 195 seconds)
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#1391 [13:37] <Askthepro> It still crashes
#1392 [13:37] <mattym> Askthepro, Can you get me a new dxdiag
#1393 [13:37] <Askthepro> ok
#1394 [13:39] <Askthepro> http://paste.ubuntu.com/23165844/
#1395 [13:40] <mattym> Askthepro, Can you try the reinstall where you clear the .minecraft folder one more time
#1396 [13:40] <Askthepro> k
#1397 [13:47] <Askthepro> still crashes
#1398 [13:48] <mattym> Askthepro, You may need to contact HP support about updating the driver.
#1399 [13:49] <Askthepro> ok
#1400 [13:50] <Askthepro> how can i see the drivers?
#1401 [13:50] <mattym> Askthepro, What do you mean?
#1402 [13:50] <Askthepro> like is there a way to check the version or if its updatable?
#1403 [13:50] <mattym> Askthepro, Its in the dxdiag
#1404 [13:51] <Askthepro> ok thx
#1405 [13:51] <mattym> Askthepro, Your version should be working, but isnt, you should contact HP to see if there is a fix
#1406 [13:51] <Askthepro> k
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#1412 [14:04] <TAINA> baixar manicraft
#1413 [14:04] <TAINA> baixar manicraft
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#1415 [14:12] * idiottttt [idiottttt@notlogged] has joined #minecrafthelp
#1416 [14:12] <idiottttt> hello
#1417 [14:13] * WolfGod [WolfGod@notlogged] has joined #minecrafthelp
#1418 [14:14] <idiottttt> when i load minecraft it begins the title screen but then around 30 seconds in it crashes and then java platform se binary has stopped working!!! ive tried everything but it hasnt worked:( how do i fix it?
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#1423 [14:15] <vinny> I can't log into my account, my username isn't working, email isnt working, password isn't working.
#1424 [14:16] <vinny> I sent email request to change password, never got any emails.
#1425 [14:16] <vinny> I use same password for everything
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#1431 [14:21] <KiwiPvPz> How do i update my graphics card on a windows laptop
#1432 [14:21] <KiwiPvPz> cause my minecraft crashes beacuse of it
#1433 [14:22] <Rikairchy> ??> KiwiPvPz win/dxdiag
#1434 [14:22] <Absol> KiwiPvPz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1435 [14:22] <KiwiPvPz> i did and it lead me here
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#1437 [14:23] <Rikairchy> finish the instructions
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#1441 [14:26] <Rikairchy> yeah, leaving fixes it too
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#1446 [14:41] <graf_bros> I think my graphics driver needs to be updated. After I downloaded Windows 10 to my computer, my boys can no longer play Minecraft. I followed the directions for updating, but its not working. http://paste.ubuntu.com/23166090/
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#1448 [14:44] <DetergentData> Hello, whenever I try to start up Minecraft, it will think that my graphics driver isn't updated. I have a PC/Windows, so I use NVIDIA GeForce. I talked to the GeForce tech support and they said my graphics drivers were all updated. I don't understand why this is happening, I haven't recently deleted any files or anything. Here's a link from my DXdiag: http://paste.ubuntu.com/23166107/
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#1450 [14:45] <Rikairchy> sec, DetergentData
#1451 [14:45] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#1452 [14:45] * minecraft is now known as Guest18663
#1453 [14:46] <Rikairchy> DetergentData, http://www.nvidia.com/download/driverResults.aspx/84889/en-us
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#1455 [14:46] <Rikairchy> graf_bros, that graphics card is not supported on Windows 10
#1456 [14:47] <graf_bros> so what do I do?
#1457 [14:47] <Rikairchy> you will have to downgrade to Windows 7 or purchase a new graphics card
#1458 [14:47] <graf_bros> how do I downgrade to Windows 7?
#1459 [14:48] <Rikairchy> ??> graf_bros win/downgrade
#1460 [14:48] <Absol> graf_bros: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1463 [14:54] <Jordanfergiii> Im having trouble migrating my account and even making a new one wont work
#1464 [14:55] * DetergentData [DetergentData@notlogged] has joined #minecrafthelp
#1465 [14:55] <DetergentData> I tried downloading NVIDIA GeForce for Windows 10, but it did not work
#1466 [14:55] <graf_bros> ok, so if I purchase a new graphics card, which one do I get?
#1467 [14:58] <Jordanfergiii> Anyone?
#1468 [15:02] <Jordanfergiii> can someone help or not?
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#1471 [15:07] <Wizzy> Hello, can I have the email for stolen accounts and etc.
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#1476 [15:13] <Wizzy> Hello?
#1477 [15:13] <Wizzy> Can I have help? My MC account has been stolen and I need help.
#1478 [15:14] <jesse123> hee i got a problem me and my friend wanna play minecraft togther but i keep getting Java.Net.ConnectException: Connection timed out: no further information
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#1483 [15:20] <ironhide> Hello?
#1484 [15:20] <ironhide> Can you please help me?
#1485 [15:21] <ironhide> here's my problem.
#1486 [15:22] <ironhide> ok so for some reason,my minecraft screen is zoomed in too much. I cant even click on and activate texture packs.
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#1489 [15:25] <ironhide> ok so for some reason,my minecraft screen is zoomed in too much. I cant even click on and activate texture packs.
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#1492 [15:26] <ironhide> M
#1493 [15:26] <ironhide> E
#1494 [15:26] <ironhide> M
#1495 [15:26] <ironhide> E
#1496 [15:26] <ironhide> S
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#1499 [15:30] <ironhide> Bush Did 9/11
#1500 [15:31] <ironhide> Jet fuel cant melt steel beems
#1501 [15:31] <ironhide> Is ANYONE HERE!?!
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#1503 [15:31] <ironhide> ok some one here
#1504 [15:31] <ironhide> ok so for some reason,my minecraft screen is zoomed in too much. I cant even click on and activate texture packs.
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#1509 [15:41] <ironhide> ok so for some reason,my minecraft screen is zoomed in too much. I cant even click on and activate texture packs.
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#1512 [15:45] <DOUKALA> Opengl
#1513 [15:45] <DOUKALA> olkoièh-g-g
#1514 [15:45] <DOUKALA> yo
#1515 [15:46] <DOUKALA> hello
#1516 [15:46] <DOUKALA> my friend
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#1519 [15:50] <stro1> Hey Idownloaded the minecraft launcher for OS X but it doesnt open. Once I try to open the minecraft.dmg file my photo gallery application tries to open it. Also tried downloaded off the secondary link. Al my downloads were off the minecraft.net website signed in on my profile
#1520 [15:51] <ironhide> i guess no one is gonna answer our questions
#1521 [15:52] <ironhide> ive been here for like ten minuets
#1522 [15:53] <ironhide> have you tried deleting it and re-downloading it again?
#1523 [15:53] <ironhide> BTY please answer
#1524 [15:54] <stro1> yea i have, both download sites as well
#1525 [15:54] <ironhide> do you have a twitter?
#1526 [15:54] <ironhide> because if you do
#1527 [15:55] <ironhide> you could probably contact on of the mojang staff members
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#1533 [16:03] <XdeadestMoons> hey guys i waited 3 hours after i reset my password aand it didnt work
#1534 [16:03] <XdeadestMoons> and i reset my password at 2:01 pm
#1535 [16:06] * MinecraftHelp122 [MinecraftHelp122@notlogged] has joined #minecrafthelp
#1536 [16:06] * eskergemer [eskergemer@notlogged] has joined #minecrafthelp
#1537 [16:06] <MinecraftHelp122> Hi
#1538 [16:06] <MinecraftHelp122> Need help
#1539 [16:07] <stro1> Hey Idownloaded the minecraft launcher for OS X but it doesnt open. Once I try to open the minecraft.dmg file my photo gallery application tries to open it. Also tried downloaded off the secondary link. Al my downloads were off the minecraft.net website signed in on my profile
#1540 [16:07] <MinecraftHelp122> Fucki* service
#1541 [16:07] <Absol> MinecraftHelp122: Please keep it civil
#1542 [16:07] <MinecraftHelp122> Fuc* service
#1543 [16:07] * GreyVulpine kicked MinecraftHelp122 from #minecrafthelp (Reason: inecraftHelp122 :Go away.)
#1544 [16:07] <XdeadestMoons> can you help me please
#1545 [16:08] <GreyVulpine> XdeadestMoons - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1547 [16:08] <MinecraftHelp102> Hi
#1548 [16:08] <MinecraftHelp102> I need help
#1549 [16:09] <GreyVulpine> stro1 - Could you right click on the .dmg file and open with some other program?
#1550 [16:11] <MinecraftHelp102> GreyVulpine need help plz
#1551 [16:11] <GreyVulpine> MinecraftHelp102 - Only if you elaborate on your issue and don't use profanity here.
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#1555 [16:13] <MinecraftHelp102> GreyVulpire Ok, I promise
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#1557 [16:14] <MinecraftHelp102> GreyVulpine Ok, I promise
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#1561 [16:15] <MinecraftHelp102> Hi?
#1562 [16:15] <MinecraftHelp102> Plz my minecraft its hacked
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#1565 [16:16] <MinecraftHelp102> MinecraftHelp102 Hacked sistem disabled ** Screen Night ** Minecraft help [Hacked] Sistem This Page are disabled* Bot 123174* 60%
#1566 [16:17] <MinecraftHelp102> [18:17] <MinecraftHelp102> MinecraftHelp102 Hacked sistem disabled ** Screen Night ** Minecraft help [Hacked] Sistem This Page are disabled* Bot 123174* 80%
#1567 [16:17] <MinecraftHelp102> MinecraftHelp102 Hacked sistem disabled ** Screen Night ** Minecraft help [Hacked] Sistem This Page are disabled* Bot 123174* 90%
#1568 [16:18] * Lord_Ralex kicked MinecraftHelp102 from #minecrafthelp (Reason: inecraftHelp102 :You clearly need help....)
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#1570 [16:19] <stro1> you cant right click with a mac
#1571 [16:20] <DopeGhoti> yes you can
#1572 [16:20] <DopeGhoti> This isn't 1993 any more.
#1573 [16:20] <DopeGhoti> Mac have supported multiple mouse buttons since before OS X was first released.
#1574 [16:21] <DopeGhoti> Macs, rather
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#1576 [16:27] <tyteen4a03> ?? mac/right-click
#1577 [16:27] <Absol> mac/right-click: Yes, you can right-click on a Mac: https://dl.dropboxusercontent.com/u/2170691/MouseRightClick.png
#1578 [16:28] <tyteen4a03> DopeGhoti: is this yours ^
#1579 [16:28] <DopeGhoti> I believe so
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#1582 [16:40] <Rikairchy> heh
#1583 [16:40] <Rikairchy> guys what is the best use for a Mac
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#1589 [16:48] <iDefaction> my minecraft game has crashed
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#1594 [16:52] <Creependerman> Hi do you help with Minecraft PE?
#1595 [16:55] <Creependerman> Hi do you help with Minecraft PE?
#1596 [16:56] <Creependerman> Is someone online?
#1597 [16:57] * sergiofresquez [sergiofresquez@notlogged] has joined #minecrafthelp
#1598 [16:58] <Creependerman> Hello?
#1599 [16:58] <Creependerman> I can wait
#1600 [16:59] <Creependerman> ...
#1601 [16:59] <sergiofresquez> I needass up minecraft, i windows 10ignsittteas ncnie
#1602 [17:00] <Creependerman> ....
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#1604 [17:00] <sergiofresquez> sorry about that i had sticky keys
#1605 [17:01] <Creependerman> I guess no one's online
#1606 [17:01] <sergiofresquez> i need assistance on how to set up minecraft
#1607 [17:01] <Creependerman> What is your problem? I'm not expert but maybe I can help
#1608 [17:01] <fred> ive bought and installed minecraft but it won't let play and doesnt load up
#1609 [17:02] <sergiofresquez> well we are trying to set up minecraft but it keeps saying that there was an error
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#1611 [17:02] <sergiofresquez> Fred i have the same problem as you
#1612 [17:03] <fred> keeps telling me to update graphic driver which i have still doesn't work
#1613 [17:03] <fred> ive update java
#1614 [17:03] <sergiofresquez> me too
#1615 [17:03] <Creependerman> Is your computer 1GB RAM?
#1616 [17:03] <fred> i don't know
#1617 [17:03] <sergiofresquez> what does that mean
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#1619 [17:03] <fred> im not great with computers
#1620 [17:04] <fred> i don't think memory is the issue ive deleted loads of other programs
#1621 [17:04] <sergiofresquez> i havent deleted programs but mine is saying the same thing as fred
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#1623 [17:05] <fred> waste of money if i can't actually play it
#1624 [17:05] <Creependerman> Ifnits Windows, look for 'Computer' (I think) and right click. Click properties and look for the RAM.
#1625 [17:05] <Creependerman> If it's*
#1626 [17:05] <tyteen4a03> Creependerman: we do not help with Minecraft PE
#1627 [17:05] <fred> yeah its windows
#1628 [17:05] <Creependerman> If oh
#1629 [17:05] <sergiofresquez> what does that mean
#1630 [17:05] <tyteen4a03> ??> fred win/dxdiag
#1631 [17:05] <Absol> fred: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1632 [17:06] <tyteen4a03> ??> sergiofresquez irc/multitasking/!
#1633 [17:06] <Absol> sergiofresquez: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1634 [17:06] <Absol> sergiofresquez: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1635 [17:06] <tyteen4a03> sergiofresquez: what is the error given to you?
#1636 [17:06] <Creependerman> Ihe haves the same problem as Fred
#1637 [17:06] * Sim0n [Sim0n@notlogged] has joined #minecrafthelp
#1638 [17:07] <Creependerman> He* sorry I'm typing on a tablet and it's hard
#1639 [17:07] <Sim0n> hello
#1640 [17:07] * graf_bros [graf_bros@notlogged] has quit. (Ping timeout: 195 seconds)
#1641 [17:07] <Sim0n> im looking for help
#1642 [17:07] <Rikairchy> that's why most people pop in
#1643 [17:07] <Rikairchy> what do you need help with?
#1644 [17:07] <sergiofresquez> i already bought the game but it keeps saying i have to update the graphics whenever i try to play it and i already did but it still doesnt work
#1645 [17:08] <Rikairchy> ??> sergiofresquez win/dxdiag
#1646 [17:08] <Absol> sergiofresquez: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1647 [17:08] <Creependerman> Where can I get help for Minecraft PE
#1648 [17:08] <Rikairchy> Creependerman, usually the distributor
#1649 [17:08] <Rikairchy> what device is it for?
#1650 [17:09] <Sim0n> I actually own a minecraft account but i dont have a mojang account. I dont even know how to find what email i used to purchase it since its been a while
#1651 [17:09] <sergiofresquez> Somebody please help me
#1652 [17:09] <Creependerman> It is Huawei MediaPad 7 Youth with Android 4.1.2
#1653 [17:09] <oneidal> im having the same problem, i already updated everything it told me to and im still having trouble
#1654 [17:10] <Sim0n> It says taht i must give the email for making the mojang account. But could i simply give my account a new email?
#1655 [17:11] <Rikairchy> sergiofresquez, I did
#1656 [17:11] <Rikairchy> did you miss it?
#1657 [17:11] <Rikairchy> Sim0n, you'll have to use the "forgot password" link on minecraft.net to get the email
#1658 [17:11] <Rikairchy> then use that email to migrate to a Mojang account
#1659 [17:11] <Rikairchy> ??> oneidal win/dxdiag
#1660 [17:11] <Absol> oneidal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1661 [17:12] <Rikairchy> Sim0n, if you do you will have to purchase a new copy of minecraft
#1662 [17:12] <Sim0n> no i dont want a new copy
#1663 [17:12] <Sim0n> i already have it i play in LAN with a friend all the time
#1664 [17:12] <Rikairchy> you'll have to migrate the account that has paid for minecraft already
#1665 [17:12] <Rikairchy> Sim0n, what is your username?
#1666 [17:13] <Rikairchy> Creependerman, http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#1667 [17:13] <fred> mine isn't a 1g ram
#1668 [17:13] <Sim0n> Its chevreilmamout
#1669 [17:13] <tyteen4a03> ??> fred win/dxdiag
#1670 [17:13] <Absol> fred: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1671 [17:13] <fred> ive follwed the steps on the link
#1672 [17:13] <Sim0n> its a old account
#1673 [17:13] <fred> now what happens
#1674 [17:13] <tyteen4a03> fred: give us the link to the dxdiag report
#1675 [17:13] * Creependerman [Creependerman@notlogged] has quit. (Quit: Web client closed)
#1676 [17:13] <Rikairchy> sup tyteen
#1677 [17:13] <tyteen4a03> hi
#1678 [17:13] <Rikairchy> Sim0n, that has indeed been paid for
#1679 [17:13] <Sim0n> i didnt forgot the password i forgot the email
#1680 [17:14] <fred> http://paste.ubuntu.com/23166813/
#1681 [17:14] <Sim0n> so how do i put my email on it ?
#1682 [17:14] <Rikairchy> ??> Sim0n account/forgot-email
#1683 [17:14] <Absol> Sim0n: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1684 [17:14] <tyteen4a03> Rikairchy: LEGACY: true
#1685 [17:14] <Rikairchy> tyteen4a03, so he's old
#1686 [17:14] <tyteen4a03> Sim0n: you need to first migrate your account
#1687 [17:14] <tyteen4a03> ??> Sim0n account/migrate
#1688 [17:14] <Absol> Sim0n: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
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#1691 [17:15] <Rikairchy> <Sim0n> It says taht i must give the email for making the mojang account. But could i simply give my account a new email?
#1692 [17:15] <tyteen4a03> Rikairchy: no
#1693 [17:15] <Rikairchy> I know
#1694 [17:15] * axel is now known as Guest13140
#1695 [17:15] <Rikairchy> <Rikairchy> Sim0n, if you do you will have to purchase a new copy of minecraft
#1696 [17:15] <fred> what now
#1697 [17:15] <Guest13140> hydsnhyvcyhwmcvds
#1698 [17:15] <Sim0n> Yeah i know that place is where i come from
#1699 [17:15] <tyteen4a03> Rikairchy, Sim0n: See https://help.mojang.com/customer/portal/articles/329524-change-or-forgot-password
#1700 [17:15] <Guest13140> lol que acen
#1701 [17:15] <fe> m
#1702 [17:16] <tyteen4a03> fred: a second
#1703 [17:16] <Sim0n> I KNOW MY PASSWORD
#1704 [17:16] <fred> ok cheers
#1705 [17:16] <Rikairchy> Sim0n, this is to get the email
#1706 [17:16] <Sim0n> I wnat to know what email is with it
#1707 [17:16] <Rikairchy> calm yourself
#1708 [17:16] <fe> ~´l0
#1709 [17:16] <tyteen4a03> Sim0n: ah
#1710 [17:16] <fe> e
#1711 [17:16] * tyteen4a03 kicked fe from #minecrafthelp (Reason: e :fe)
#1712 [17:16] <tyteen4a03> Sim0n: follow the instructions in the help article above for legacy accounts, and try all your emails there
#1713 [17:17] <Sim0n> can you guys see the email binded with my account
#1714 [17:17] <Rikairchy> Sim0n, we are volunteers
#1715 [17:17] <Rikairchy> not Mojang staff
#1716 [17:17] <tyteen4a03> Sim0n: no
#1717 [17:17] <tyteen4a03> Sim0n: the one that receives a password reset email will be the email to use
#1718 [17:17] <Sim0n> Damn
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#1720 [17:18] <Sim0n> ok its so complicated for old user
#1721 [17:18] <Sim0n> but last question. Do i have to own a mojang acount to play online on a server with friend ?
#1722 [17:18] <tyteen4a03> Sim0n: it shouldn't be long
#1723 [17:18] <tyteen4a03> Sim0n: it is not
#1724 [17:18] <tyteen4a03> Sim0n: even for migrated users the process will be the same
#1725 [17:18] <tyteen4a03> Sim0n: you'll have to try all your emails on the forget password form
#1726 [17:19] <tyteen4a03> Sim0n: yes
#1727 [17:19] <tyteen4a03> Sim0n: if you've tried all your emails and none of them works, email Mojang support:
#1728 [17:19] <Sim0n> Yes but my mother bought it to me i dont know the email its been a while
#1729 [17:19] <Rikairchy> guess all the possible ones
#1730 [17:20] <tyteen4a03> ??> Sim0n account/send-email
#1731 [17:20] <tyteen4a03> ??> Sim0n account/send-email
#1732 [17:20] * tyteen4a03 slaps Absol
#1732 [17:20] <Absol> Sim0n: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1733 [17:20] <Absol> Sim0n: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1734 [17:20] <tyteen4a03> oh there we go
#1735 [17:20] <fred> how long will this take ?
#1736 [17:20] <tyteen4a03> fred: your computer's quite old
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#1738 [17:20] <fred> yeah i know
#1739 [17:21] <Sim0n> ok then thank you guys
#1740 [17:21] <fred> does this mean it won't work
#1741 [17:21] <tyteen4a03> fred: yeah, your GPU is not supported on Windows 10
#1742 [17:21] <fred> so game over /
#1743 [17:21] <tyteen4a03> fred: you'll need a new computer
#1744 [17:22] <fred> ok so when i buy one will i just download it and not have to buy it again
#1745 [17:23] <tyteen4a03> fred: yes
#1746 [17:23] <tyteen4a03> fred: you can play Minecraft on any capable PCs
#1747 [17:23] <fred> ok thanks mate for the help
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#1749 [17:25] * Rikairchy plays minecraft on a capable tyteen4a03
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#1761 [18:01] <XdeadestMoons> hi i have a poblem, so i reset my password and ten waited 3 hours
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#1763 [18:05] <PrestonThePotato> I need help, whenever i join a server i crash after about 10 seconds of being on the server
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#1766 [18:13] <urielsalis> PrestonThePotato, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1767 [18:16] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1768 [18:17] <PrestonThePotato> http://paste.ubuntu.com/23167041/
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#1770 [18:19] <urielsalis> PrestonThePotato, thats a manually triggered crash
#1771 [18:19] <PrestonThePotato> wait what
#1772 [18:20] <urielsalis> line 5
#1773 [18:20] <PrestonThePotato> but i am not manually crashing it
#1774 [18:20] <urielsalis> PrestonThePotato, why you added -Xmx8G to the launch arguments?
#1775 [18:21] <PrestonThePotato> isnt that the allocated ram to the mc launcher??
#1776 [18:21] <urielsalis> exactly, why set it to 8GB as max, and use 4GB even when not needed?
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#1778 [18:22] <urielsalis> (without counting you need to double that to get what java actually uses)
#1779 [18:22] <PrestonThePotato> oh so i only need 4 gb
#1780 [18:22] <urielsalis> PrestonThePotato, no
#1781 [18:22] <urielsalis> PrestonThePotato, set it to the default(1G)
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#1783 [18:24] <PrestonThePotato> i did, now it is saying it is not responding whenever i join a server
#1784 [18:25] <urielsalis> PrestonThePotato, remove the -Xmn4096M too
#1785 [18:25] <PrestonThePotato> i did, i made it all default
#1786 [18:26] * Espercorn kicked DopeGhoti from #minecrafthelp (Reason: opeGhoti :(VoxelHead (DopeGhoti)) Please come back.)
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#1788 [18:26] <urielsalis> ??> PrestonThePotato win/reinst
#1789 [18:26] <Absol> PrestonThePotato: You may need to reinstall the locally installed files that Minecraft puts into place.
#1790 [18:26] <Absol> PrestonThePotato: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1791 [18:27] <PrestonThePotato> alright, i will try that
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#1793 [18:28] <PrestonThePotato> whats the point in keeping the saves directory, there is nothing in it
#1794 [18:28] <urielsalis> PrestonThePotato, it contains all your worlds(if you have singleplayer worlds)
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#1796 [18:28] <PrestonThePotato> ohh ok
#1797 [18:31] <_iLightQ> My Mc's Been messing me up lately, I've been getting an error of invalid credentials. It's been almost a week now any help?
#1798 [18:31] <DopeGhoti> Did you try using valid credentials?
#1799 [18:31] <_iLightQ> Like what do you mean?
#1800 [18:31] <_iLightQ> Cause i have no clue.
#1801 [18:31] <_iLightQ> I've been waiting so long....
#1802 [18:31] <DopeGhoti> That messages means either your password or email address is incorrect.
#1803 [18:32] <_iLightQ> Well it's not
#1804 [18:32] <DopeGhoti> Perhaps I was unclear:
#1805 [18:32] <_iLightQ> I've tried many times
#1806 [18:32] <_iLightQ> .
#1807 [18:32] <_iLightQ> In the help page.
#1808 [18:32] <DopeGhoti> If they were correct, you would not have gotten that message.
#1809 [18:32] <_iLightQ> It says that you have to wait 30 minutes
#1810 [18:32] <_iLightQ> For it to work again
#1811 [18:32] <_iLightQ> This happened to me previously but then worked
#1812 [18:32] <_iLightQ> But now it's not even working
#1813 [18:33] <_iLightQ> Please help me out.
#1814 [18:33] <urielsalis> _iLightQ, you tried resetting your passowrd?
#1815 [18:33] <_iLightQ> That's the thing
#1816 [18:33] <_iLightQ> I Cant.
#1817 [18:33] <_iLightQ> It's my cousins account
#1818 [18:33] <_iLightQ> I Share it with him
#1819 [18:33] <_iLightQ> he hardly play's mc to
#1820 [18:33] <urielsalis> _iLightQ, Mojang TOS doesnt allow sharing or selling of accounts
#1821 [18:33] <DopeGhoti> Then we cannot help you
#1822 [18:34] <_iLightQ> but he dosn't use the account....
#1823 [18:34] <_iLightQ> He gave it to me
#1824 [18:34] <DopeGhoti> Did I stutter?
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#1826 [18:34] <urielsalis> _iLightQ, transfer of accounts are not allowed by Mojang TOS
#1827 [18:34] <DopeGhoti> Accounts are nontransferrable
#1828 [18:34] <DopeGhoti> Send your "cousin"
#1829 [18:34] <_iLightQ> He quit mc and just gave me his details of the account.
#1830 [18:35] <DopeGhoti> Accounts are nontransferrable. Buy your own.
#1831 [18:35] <_iLightQ> So if it were him asking for help
#1832 [18:35] <_iLightQ> What can you do to help him?
#1833 [18:35] <Lord_Ralex> We would actually help him
#1834 [18:35] <DopeGhoti> Offer advice.
#1835 [18:35] <_iLightQ> I've tried every advice.
#1836 [18:35] <_iLightQ> nothing works.
#1837 [18:35] <Lord_Ralex> You missed our advice then
#1838 [18:35] <urielsalis> _iLightQ, then tell your cousin to come here
#1839 [18:35] <Lord_Ralex> Get your own account.
#1840 [18:35] <_iLightQ> He cant come on.
#1841 [18:35] <urielsalis> or get your own account
#1842 [18:36] <_iLightQ> I Spent so much in game money though
#1843 [18:36] <_iLightQ> So what's the point
#1844 [18:36] <DopeGhoti> Minecraft has no in-game transactions.
#1845 [18:36] <urielsalis> _iLightQ, thats something with servers, managed by third parties
#1846 [18:36] <_iLightQ> Well on servers
#1847 [18:36] <DopeGhoti> Nothing we have anything to do with.
#1848 [18:37] <_iLightQ> Wow ok.
#1849 [18:37] <DopeGhoti> Have a pleasant day.
#1850 [18:39] <_iLightQ> Ok :)
#1851 [18:41] <druf24> I created an account today, had an issue logging in intentionally, tried to reset my password and it continues to say that my username or password is incorrect
#1852 [18:41] <urielsalis> ??> druf24 login/throttle
#1853 [18:41] <Absol> druf24: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1854 [18:41] <Absol> druf24: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1855 [18:42] <druf24> awesome thanks
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#1866 [19:09] <Cameron02979> I recently bought minecraft and when purchasing with a credit card it said error but it went throught the credit card but minecraft says I have not bought the game what do I do?
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#1875 [19:26] <Cameron02979> #minecrafthelp
#1876 [19:27] <mattym> Cameron02979, Cancel the payment, and try again. May want to call the card provider and make sure there isnt something stopping it from completing properly
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#1883 [19:39] <Scarcely> After a recent upgrade on the PS4, Minecraft no longer works on my account. It freezes up after starting.
#1884 [19:40] <Scarcely> It works fine from other accounts on the same PS4... I've tried deleting the PSN account from the PS4 and re-creating. This did not fix the issue.
#1885 [19:40] <Scarcely> Any ideas how I can fix this?
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#1891 [19:59] <Taylor> I don't remember my email or my password.
#1892 [19:59] <Taylor> hulp
#1893 [20:03] <Taylor> HELP ME PLEASEEE
#1894 [20:04] <GreyVulpine> Taylor - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1897 [20:09] <Taylor> how do i do that??
#1898 [20:09] <Taylor> nvm
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#1900 [20:13] <Taylor> Well that was absolutely no help at all
#1901 [20:13] <WitheredACE> I just got windows 10 and I dont know how to get to my hardware manufacturers
#1902 [20:14] <Taylor> this chat is garbage
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#1907 [20:16] <eduardogarher> hola
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#1913 [20:35] <HelpNeeded> My minecraft account was hacked
#1914 [20:35] <HelpNeeded> I cannot enter it at any cost
#1915 [20:35] <mattym> ??> HelpNeeded mojang/email
#1916 [20:35] <Absol> HelpNeeded: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1917 [20:35] <Absol> HelpNeeded: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1918 [20:35] <mattym> HelpNeeded, fill out the form Absol linked
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#1923 [20:50] <Elizabeth_> I am getting a problem with java message to close the program after I select play selected world. Windows 8.1 Minecraft 1.9.4
#1924 [20:50] <mattym> ??> Elizabeth_ launcher/crash-log
#1925 [20:50] <Absol> Elizabeth_: We need to see your crash log, which appears after a crash.
#1926 [20:50] <Absol> Elizabeth_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1927 [20:51] <Elizabeth_> ok
#1928 [20:52] <Elizabeth_> I saved the screenshot in word :-/
#1929 [20:57] <Elizabeth_> http://paste.ubuntu.com/23167453/
#1930 [20:57] <mattym> Elizabeth_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1931 [21:01] <Elizabeth_> I have to open the game to do this?
#1932 [21:02] <mattym> Elizabeth_, Yes
#1933 [21:02] <Elizabeth_> I'm not even sure the launcher settings are right. my 9 yr old son thinks he knows how to fix things
#1934 [21:03] <Elizabeth_> oops
#1935 [21:04] <Elizabeth_> the only thing checked is automatically ask Mojang for help with crashes that can't be right
#1936 [21:04] <mattym> Elizabeth_, In the game istelf on the main menu
#1937 [21:05] <Elizabeth_> ok I'll try. I meant the profile editor
#1938 [21:05] <mattym> Elizabeth_, No, hit start, in the first menu you see go to options, then the rest of the isntructions
#1939 [21:06] <Elizabeth_> they were on
#1940 [21:07] <Elizabeth_> ok but what about in profile editor shouldn't I have more things selected?
#1941 [21:07] <mattym> Elizabeth_, No
#1942 [21:07] <mattym> Elizabeth_, Most of the stuff in the profile editor is set by itself.
#1943 [21:07] <mattym> Elizabeth_, If you have set the VBO setting off, check the game world again
#1944 [21:08] <Elizabeth_> ok
#1945 [21:09] * Kat [Kat@notlogged] has joined #minecrafthelp
#1946 [21:10] <Elizabeth_> yes thanks Matt so much!!!
#1947 [21:12] <Kat> My Game Keeps Crashing the it saying "Out Of Memory" I'm quite unsure what to do I went to the page and did ALL of what ot told me to do but none of it works {I was trying to download forge but it keeps poping that up}
#1948 [21:12] <mattym> ??> Kat launcher/crash-log
#1949 [21:12] <Absol> Kat: We need to see your crash log, which appears after a crash.
#1950 [21:12] <Absol> Kat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1951 [21:12] <mattym> Kat, Oh, one sec
#1952 [21:13] <mattym> ??> Kat win/reinst
#1953 [21:13] <Absol> Kat: You may need to reinstall the locally installed files that Minecraft puts into place.
#1954 [21:13] <Absol> Kat: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1955 [21:13] <mattym> Kat, Those instructions will return everything to normal ^
#1956 [21:13] <Kat> Alright Let me give it a Go
#1957 [21:14] <Kat> you would like me to delete everything But My wold saves file?
#1958 [21:14] <DeafieGamer> yes
#1959 [21:15] <Kat> Alright First let me send you my crash Log
#1960 [21:17] * HelpNeeded [HelpNeeded@notlogged] has quit. (Ping timeout: 195 seconds)
#1961 [21:20] <Kat> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 9/11/16 7:19 PM Description: Initializing game java.lang.OutOfMemoryError: Java heap space at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad.<init>(UnpackedBakedQuad.java:38) at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad$Builder.build(UnpackedBakedQuad.java:231) at net.minecraftforge.client.model.ItemLayerModel.buildQuad(ItemLayerModel.java:377
#1962 [21:21] <Kat> at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad.<init>(UnpackedBakedQuad.java:38) at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad$Builder.build(UnpackedBakedQuad.java:231) at net.minecraftforge.client.model.ItemLayerModel.buildQuad(ItemLayerModel.java:377) at net.minecraftforge.client.model.ItemLayerModel.buildSideQuad(ItemLayerModel.java:353) at net.minecraftforge.client.model.ItemLayerModel.addSideQu
#1963 [21:21] <Kat> not sure how I can paste the whole Thing
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#1965 [21:22] <baim> ayo
#1966 [21:22] <Kat> Alright I deleted everything from the folder except Saves
#1967 [21:23] <mattym> Kat, Like I said, follow the instructions form Absol, after you deleted it restart the game
#1968 [21:23] <Kat> when you mean restart you mean start is up right sir?
#1969 [21:23] <mattym> Kat, Yes, start the game
#1970 [21:24] <baim> ayo ayo ayo nonton bola jangan nonton bola tanpa kacang garuda
#1971 [21:24] <Kat> It's Starting Up and it says to log in
#1972 [21:24] <baim> iron smord
#1973 [21:25] <baim> lama
#1974 [21:25] <Kat> Wait a second do I have to reinstall Forge?
#1975 [21:26] <baim> world
#1976 [21:26] <mattym> Kat, We dont support mods.
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#1978 [21:27] <Kat> Alright
#1979 [21:27] <Kat> Well Thank you I guess..
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#1985 [22:01] <La_Wolf_Apache> My minecraft game apparently keeps crashing and I cannot play. I followed the instructions on it but got confused at the last step, I copied the URL though, http://paste.ubuntu.com/23167573/
#1986 [22:01] <La_Wolf_Apache> My minecraft game apparently keeps crashing and I cannot play. I followed the instructions on it but got confused at the last step, I copied the URL though, http://paste.ubuntu.com/23167573/
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#1999 [22:55] <minster586> pixel format not accelerated
#2000 [22:56] <mattym> minster586, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2001 [22:56] <minster586> http://paste.ubuntu.com/23167698
#2002 [22:57] <mattym> minster586, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2003 [22:57] <minster586> thank you
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#2006 [23:10] <stevedalion> my account screwed up during migration i assume as i can no longer access it or retrieve the password. i know i am not supposed to ask here but can you give me a phone number to call someone who can help with accounts
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#2010 [23:29] <Anonymous_> I need help with my graphics drivers, I downloaded intel driver update untility 2.6 ( up to date ) and when i try to download a new graphics drivers it says error, but when I read the crash report on minecraft it says Error on OpenGl
#2011 [23:32] <Anonymous_> Hello?
#2012 [23:33] <Anonymous_> it's midnight i shouldn't be woking on this now, i'm just gonna go...
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#2015 [23:36] <dylan241> http://paste.ubuntu.com/23167887/
#2016 [23:40] <dylan241> ---- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 12/09/16 01:39 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow
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#2022 [23:48] <lanced69> Hello, I have an Issue. I re-downloaded minecraft onto my mac because the previous installation wouldn't start. I have installed the app and now when I start the minecraft.app from the launcher it launched the minecrafte updater. but the progress bar will load fast to about 58 or 59 mb out of 59.XX and then it will stop.. basically stopping at 99% then the download will time out and repeat a few more times and then notify me that the
#2023 [23:49] <mattym> lanced69, Your msg got cut by the char limit, didnt see anything after notify me that
#2024 [23:49] <mattym> lanced69, What is the error you are getting?
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#2027 [23:50] <lanced69> and then notify me that the downloading if runtime has failed***
#2028 [23:50] <mattym> lanced69, Do you have an antivirus program on your mac?
#2029 [23:50] <lanced69> I do, i forgot that I recently installed one. should I turn it off and try to see if it changes?
#2030 [23:51] <mattym> lanced69, Is it avast?
#2031 [23:52] <lanced69> yes sir
#2032 [23:52] <mattym> lanced69, In Avast, you'll need to disable both the File and Web Shields found under Preferences > Shields. Once both shields are disabled, you should be able to get the newest version of the launcher.
#2033 [23:54] <lanced69> okay, i'll try that and see what i come up with, thank you
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