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#25 [02:43] <d> e
#26 [02:43] <d> d
#27 [02:43] <d> help
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#36 [03:43] <Belle> how do i fix null pointer? Everytime i click more than once my game crashes?
#37 [03:44] <Rikairchy> click only once
#38 [03:44] <Belle> i cant click once when im in pvp
#39 [03:45] <Rikairchy> dodge more, click less
#40 [03:45] <Rikairchy> are you using any mods?
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#42 [03:46] <Belle> no, sometimes when i put things in chests it crashes.
#43 [03:47] <Rikairchy> can you give me a crash log?
#44 [03:48] <Belle> what's a crash log
#45 [03:48] <Belle> all i know is that when it crashes it says: 'caused by: java.util.concurrent.ExecutionException: java.lang.NullPointerException
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#48 [03:48] <Rikairchy> ??> Belle launcher/crash-log
#49 [03:48] <Absol> Belle: We need to see your crash log, which appears after a crash.
#50 [03:48] <Absol> Belle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#51 [03:49] <Rikairchy> do that after it crashes, please
#52 [03:49] <Belle> k
#53 [03:49] <Belle> it says caused by java.util.concurrent.ExecutionException: java.lang.NullPointerException
#54 [03:50] <Rikairchy> k
#55 [03:50] <Rikairchy> absol said to....
#56 [03:50] <Rikairchy> <@Absol> Belle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#57 [03:51] <Belle> thanks for the help, i'm going to keep looking for a solution and if not i will contact you again.
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#60 [03:54] <DNA_Demon> every time i try to join a server or go into one of my worlds i get the binery error and ive tried everything the thing had to tell me
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#62 [03:55] <DNA_Demon> i cant fix the binery thing
#63 [03:55] <Belle> how do i fix null pointer? Everytime im in pvp and click to many times my gave crashes?
#64 [03:57] <DNA_Demon> idk that happens to me on mineplex when im playing gladiators
#65 [03:57] <Belle> it happens to me on all servers, even my own
#66 [03:58] <DNA_Demon> well idk have u tried doing some research into it or watch some yt vids?
#67 [03:58] <Belle> yeah but none of them work
#68 [03:59] <DNA_Demon> rip thats the same for me i keep getting the Java(TM) Platform SE has stopped working
#69 [04:00] <Belle> mine says
#70 [04:00] <DNA_Demon> no matter what i do i cant fix it
#71 [04:00] <Belle> [18:53:45] [Client thread/FATAL]: Error executing task java.util.concurrent.ExecutionException: java.lang.NullPointerException at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_25] at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_25] at h.a(SourceFile:46) [1.10.2.jar:?] at bcx.av(SourceFile:960) [1.10.2.jar:?] at bcx.a(SourceFile:396) [1.10.2.jar:?] at net.minecraft.client.
#72 [04:00] <DNA_Demon> try going on a different client and see if it still has the problem
#73 [04:01] <Belle> what is a client?
#74 [04:01] <DNA_Demon> are you playing in 1.10.2?
#75 [04:01] <DNA_Demon> its the version of minecraft
#76 [04:02] <Belle> yeas im playing on 1.10.2
#77 [04:02] <DNA_Demon> try a different client and see what happens
#78 [04:03] <Belle> what is a client??
#79 [04:03] <DNA_Demon> version
#80 [04:04] <DNA_Demon> example your playing on 1.10.2 try 1.10 or 1.9
#81 [04:05] <Belle> no it still crashes
#82 [04:08] <DNA_Demon> does it only happen when your pvping?
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#85 [04:22] <Skyvan> I've just downlaoaded minecraft but my video drivers don't work, i've tried to update but it doesn't work still. any advice?
#86 [04:23] <Rikairchy> ??> Skyvan win/dxdiag
#87 [04:23] <Absol> Skyvan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#88 [04:24] <Rikairchy> Belle, if you give the full crash log, I can help
#89 [04:24] <Rikairchy> or at least try to
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#93 [04:43] <Belle> [18:53:45] [Client thread/FATAL]: Error executing task java.util.concurrent.ExecutionException: java.lang.NullPointerException at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_25] at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_25] at h.a(SourceFile:46) [1.10.2.jar:?] at bcx.av(SourceFile:960) [1.10.2.jar:?] at bcx.a(SourceFile:396) [1.10.2.jar:?] at net.minecraft.client.
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#99 [05:34] <spy_cat45> hi my name is spy_cat45- http://paste.ubuntu.com/23168689/ here is a report on what the issue is, i basically need help with a pssoble update on intel. but im not sure what to do. minev=craft downloaded fine. but now it wont allow me to play, please just suggest what i can do to fix the problem, many thanks!
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#110 [06:38] <aggelos>
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#113 [06:39] <aggelos> yes
#114 [06:40] <aggelos> loloo
#115 [06:40] <aggelos> ruurr
#116 [06:40] <aggelos> hergerr
#117 [06:40] <aggelos> tt
#118 [06:40] <aggelos> ety
#119 [06:40] * Absol kicked aggelos from #minecrafthelp (Reason: ggelos :Stop spamming)
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#123 [06:51] <_iLightQ> Invalid Credentials
#124 [06:54] <_iLightQ> I Need help with invalid credentials. The same problem for a week now
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#133 [07:20] <congdanh123654> please show me how to download minecraft full version 1:10 if for me the link, the better, thank you everyone
#134 [07:20] <Andrio> Over here: https://minecraft.net/download
#135 [07:21] <congdanh123654> anymore, I'm using windows 7 by laptop, thanks
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#149 [07:42] <Guest30961> i need help to logging in to minecraft
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#151 [07:43] <Guest30961> #minecrafthelp
#152 [07:44] <Andrio> What happens when you try?
#153 [07:45] * StarkillerXD1211 [StarkillerXD1211@notlogged] has quit. (Client Quit)
#154 [07:45] <Guest30961> it coms fix porblem
#155 [07:46] <Andrio> So you logged in fine?
#156 [07:47] <Andrio> ??> Guest30961 launcher/crash-log
#157 [07:47] <Absol> Guest30961: We need to see your crash log, which appears after a crash.
#158 [07:47] <Absol> Guest30961: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#161 [07:57] <_iLightQ> Help me with the invalid credentials problem.
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#164 [08:01] <Andrio> _iLightQ, tried resetting your password?
#165 [08:03] * veetipeikko [veetipeikko@notlogged] has joined #minecrafthelp
#166 [08:04] <veetipeikko> mmmmmkmkok
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#170 [08:05] <XdeadestMoons> hi i have a poblem, so i reset my password and ten waited 3 hours
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#174 [08:16] <Goldthorn> Hey, did anyone else have their username randomly change today?
#175 [08:16] <GreyVulpine> That would be a no.
#176 [08:17] <Goldthorn> I tried to log into Minecraft and it's named me Ninariofeed and my skin's changed.... And it won't let me change it back because it says I have to wait 30 days...
#177 [08:17] <Goldthorn> I don't want to spend a month as someone else...
#178 [08:17] <GreyVulpine> Goldthorn - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#179 [08:17] <GreyVulpine> Also, change your password
#180 [08:19] <Goldthorn> Oh jesus, I need an ID number from an email from years ago?
#181 [08:19] <GreyVulpine> As proof of purchase, yes.
#182 [08:20] <Goldthorn> This's absurd...
#183 [08:20] <GreyVulpine> If that wasn't required, anybody that knows your username could pretend to be you, steal access to your account.
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#186 [08:24] <Goldthorn> They'd need my email and password. In which case the account's already been stolen.
#187 [08:24] <GreyVulpine> Nonetheless, those are your two options. Either wait 30 days till you can change your username again, or email mojang support with your transaction ID
#188 [08:27] * smartlinus99 [smartlinus99@notlogged] has joined #minecrafthelp
#189 [08:28] <Goldthorn> WOW THAT'S LUCKY
#190 [08:28] <Goldthorn> I thought I'd wiped my email since then...
#191 [08:28] <GreyVulpine> Do you remember how you paid? Credit card? Paypal?
#192 [08:29] <Goldthorn> I found the email. Was creditcard.
#193 [08:30] <smartlinus99> Hi! I wanted to play some minecraft at saturday but I couldn't login, so I looked up somethings in my mail and it said that it had been changed on the 02-28-2016 to a mail that wasen't mine. Please help soon as possible
#194 [08:30] <GreyVulpine> smartlinus99 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#196 [08:33] <Goldthorn> What I don't get is why my profile name and skin were changed.
#197 [08:33] <Goldthorn> But not the email on the account, not the password...
#198 [08:33] <Goldthorn> Doesn't make much sense for a steal...
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#211 [08:58] <GOKU999> HOLA
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#213 [08:58] <GOKU999> HHGGHNGH
#214 [08:58] <GOKU999> GHGHGH
#215 [08:58] <GOKU999> HHH
#216 [08:58] <GOKU999> HHH
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#222 [09:04] <feliii_> Hey need to update graphic drivers. Here is a link http://paste.ubuntu.com/23169334/
#223 [09:05] <hazy127> i have windos 7 and i cant play 1.9 and above it say java.lang.nullpointer exception:group so pls help
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#225 [09:07] <GreyVulpine> feliii_ - Download and install: http://www.geforce.com/drivers/results/107007
#226 [09:08] <GreyVulpine> ??> hazy127 tools/hjt
#227 [09:08] <Absol> hazy127: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#228 [09:08] <Absol> hazy127: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#278 [10:32] <mi2zu> i cant log in to my acc why?
#279 [10:32] <Stese> mi2zu: what error are you getting?
#280 [10:33] <mi2zu> wron password or wrong username
#281 [10:33] <pie_flavor> mi2zu: Where? The client or the website?
#282 [10:33] <Stese> have you migrated the account?
#283 [10:33] <mi2zu> yes i tesed it out and resetet my pass nothing happens
#284 [10:34] <pie_flavor> how many times have you tried to log in now/
#285 [10:34] <mi2zu> 20 or more
#286 [10:34] <pie_flavor> ??> mi2zu login/throttle
#287 [10:34] <Absol> mi2zu: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#288 [10:34] <Absol> mi2zu: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#289 [10:35] <mi2zu> 3 hours :O
#290 [10:35] <pie_flavor> mhm
#291 [10:36] <mi2zu> gones this not faster?
#292 [10:36] <pie_flavor> what?
#293 [10:36] <mi2zu> does not work that fast
#294 [10:37] <pie_flavor> mi2zu: i'm guessing google translate?
#295 [10:37] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#296 [10:37] <mi2zu> yes
#297 [10:37] <gabriel> yes
#298 [10:37] <pie_flavor> it's not working very well :P
#299 [10:38] <mi2zu> mhm but why 3 hours
#300 [10:38] <Stese> mi2zu: "to protect accounts against brute force attacks to gain access"
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#302 [10:39] <mi2zu> ok but i like to play and my friends are waiting
#303 [10:39] <pie_flavor> mi2zu: it's for your own protection.
#304 [10:39] <pie_flavor> if someone was trying to guess every password, this slows them down a lot.
#305 [10:39] <Stese> mi2zu: You'll have to wait. It's better you get locked out, than someone steal your account.
#306 [10:39] * raupi01 [raupi01@notlogged] has joined #minecrafthelp
#307 [10:40] <raupi01> hello can i talk in german to you?
#308 [10:40] <mi2zu> i cant log in everywher from mojan and that is not so good
#309 [10:40] <pie_flavor> ??> raupi01 lang/de
#310 [10:40] <Absol> raupi01: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#311 [10:40] <pie_flavor> mi2zu: Just wait. It's only 3 hours.
#312 [10:41] <mi2zu> ok
#313 [10:41] <raupi01> i want to reset my password but i dont get the e-mail. but my e-mail is correkt
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#315 [10:42] <pie_flavor> raupi01: Have you tried logging in yet?
#316 [10:42] <Stese> raupi01: check your spam/junk
#317 [10:42] <pie_flavor> Stese: could be the same thing
#318 [10:42] <raupi01> i did
#319 [10:42] <pie_flavor> raupi01: how many times?
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#322 [10:44] <raupi01> 5 times i think...i didn´t count
#323 [10:44] <pie_flavor> ??> raupi01 login/throttle
#324 [10:44] <Absol> raupi01: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#325 [10:44] <Absol> raupi01: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#326 [10:44] <raupi01> and now it says "Error! Too many reset requests. Please try again later."
#327 [10:47] <raupi01> and why should i then suddenly get the email i didnt receive before?
#328 [10:48] <pie_flavor> raupi01: it literally says why
#329 [10:48] <pie_flavor> and read what absol said
#330 [10:48] <raupi01> yes i understand the situation but i am asking why it did not work on the first try
#331 [10:49] <pie_flavor> raupi01: because it locks out everything
#332 [10:49] * kauan [kauan@notlogged] has joined #minecrafthelp
#333 [10:49] <pie_flavor> you said you logged in first?
#334 [10:49] <pie_flavor> or tried to?
#335 [10:49] <pie_flavor> after three times, there was a lockout.
#336 [10:50] <pie_flavor> on both logging in and password resets.
#337 [10:50] <raupi01> i received no password reset confirmation mail on the first try resetting the password which was before trying to log in ...
#338 [10:50] <XdeadestMoons> hey absol i have a promblem. so yesterday i waited 3 hours changed my password then waited 3 hours and then tried to log in and it didn't work.
#339 [10:50] <pie_flavor> ?? bot
#340 [10:50] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#341 [10:51] * slapjack_q8 [slapjack_q8@notlogged] has joined #minecrafthelp
#342 [10:51] <pie_flavor> ??> XdeadestMoons account/reset-password
#343 [10:51] <Absol> XdeadestMoons: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#344 [10:51] <Absol> XdeadestMoons: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#345 [10:51] <pie_flavor> raupi01: you didn't log in before your first password reset?
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#348 [10:52] <XdeadestMoons> i dont know how to migrate my account and i only have 1 account with minecraft bought on it
#349 [10:52] <pie_flavor> and you checked your spam folder?
#350 [10:52] <pie_flavor> ??> XdeadestMoons account/migrate
#351 [10:52] <Absol> XdeadestMoons: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#352 [10:52] <raupi01> yes because it was obviously that i would not have the right password
#353 [10:52] <pie_flavor> raupi01: who's your email provider?
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#355 [10:53] <XdeadestMoons> i bought minecraft January 22, 2016 so i cant migrate my account\
#356 [10:53] <raupi01> @live.de
#357 [10:53] <raupi01> hotmail
#358 [10:53] <pie_flavor> XdeadestMoons: then you don't need to!
#359 [10:53] <pie_flavor> Just reset your password.
#360 [10:53] <pie_flavor> ??> raupi01 account/email-missing
#361 [10:53] <Absol> raupi01: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#362 [10:53] <Absol> raupi01: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#363 [10:54] <raupi01> and how am i supposed to change this if i can not confirm this trough my email ?
#364 [10:54] <pie_flavor> Meanwhile, since you can't access a password reset email, and you can't reset your email, you should email Mojang.
#365 [10:54] <pie_flavor> ??> raupi01 mojang/email
#366 [10:54] <Absol> raupi01: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#367 [10:54] <Absol> raupi01: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#368 [10:55] <raupi01> will do thanks
#369 [10:55] <raupi01> maybe i checkback later
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#373 [10:57] <XdeadestMoons> i bought minecraft January 22, 2016 so i cant migrate my account
#374 [10:57] <pie_flavor> XdeadestMoons: Yes, you already said that.
#375 [10:57] <pie_flavor> And then I said that you don't need to
#376 [10:58] <pie_flavor> and then I said that you can just reset your password then.
#377 [10:58] <pie_flavor> https://account.mojang.com/password
#378 [11:01] <XdeadestMoons> i did reset my password and it didnt work
#379 [11:03] <pie_flavor> XdeadestMoons: you got the email?
#380 [11:03] <pie_flavor> you clicked the link in it?
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#388 [11:27] <_iLightQ> please help me with invalid credentials
#389 [11:28] <XdeadestMoons> me too
#390 [11:28] * ashtonnnn [ashtonnnn@notlogged] has joined #minecrafthelp
#391 [11:29] <ashtonnnn> Hey, my MC is crashing and even without mods. It says something about pixel graphics being accelerated
#392 [11:29] * overade [overade@notlogged] has joined #minecrafthelp
#393 [11:29] <ashtonnnn> And my drivers are up to date via Nvidia
#394 [11:29] <ashtonnnn> And my drivers are up to date via Nvidia
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#401 [11:45] <ashtonnnn> MC is crashing. I have the DXdiag information on pastebin if anyone can help?
#402 [11:45] <mattym> ashtonnnn, Do you have the link to your dxdiag report? If so please post the link in this chat.
#403 [11:45] <ashtonnnn> http://paste.ubuntu.com/23170041/
#404 [11:45] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#405 [11:47] <mattym> ashtonnnn, Can you get me a paste link with the crash you are getting as well
#406 [11:47] <ashtonnnn> http://paste.ubuntu.com/23170041/
#407 [11:47] <mattym> ashtonnnn, I said with the crash log
#408 [11:48] <ashtonnnn> Oh
#409 [11:48] <ashtonnnn> Sorry
#410 [11:48] <ashtonnnn> Will do
#411 [11:48] <ashtonnnn> http://paste.ubuntu.com/23170064/
#412 [11:48] <ashtonnnn> There you go
#413 [11:49] <mattym> ??> ashtonnnn win/reinst
#414 [11:49] <Absol> ashtonnnn: You may need to reinstall the locally installed files that Minecraft puts into place.
#415 [11:49] <Absol> ashtonnnn: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#416 [11:49] <mattym> ashtonnnn, Try the instructions from Absol
#417 [11:50] <ashtonnnn> Okay thank you, I will give that a shot
#418 [11:50] <XdeadestMoons> hi there, i need help with invlaid credentials and i waited 3 hours then reset my password then waited 3 hours amd tried to log in and didnt work and i reset my password
#419 [11:51] * GrandRico7 [GrandRico7@notlogged] has joined #minecrafthelp
#420 [11:51] <mattym> XdeadestMoons, Did you contact Mojang as you were told to the other day?
#421 [11:51] <GrandRico7> Hllo
#422 [11:51] <GrandRico7> hello
#423 [11:51] <mattym> GrandRico7, Hello
#424 [11:51] <XdeadestMoons> yes
#425 [11:51] <XdeadestMoons> and they didnt respond yet
#426 [11:51] <mattym> XdeadestMoons, Then wait for thier reply
#427 [11:52] * SavageCappichino [SavageCappichino@notlogged] has joined #minecrafthelp
#428 [11:52] <XdeadestMoons> does anyone have any other suggestions
#429 [11:52] <mattym> XdeadestMoons, No
#430 [11:52] <SavageCappichino> Can someone help me?
#431 [11:52] <mattym> ??> SavageCappichino ask
#432 [11:52] <Absol> SavageCappichino: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#433 [11:52] <Absol> SavageCappichino: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#434 [11:52] <XdeadestMoons> i know its happend to some people on the intrenet but i dont why it happend
#435 [11:53] <mattym> XdeadestMoons, If we told you to contact Mojang, it means nothing else worked. You will need to wait on their reply.
#436 [11:53] <GrandRico7> I by accidently download Minecraft for Windows 8 but I have a Windows 10 laptop. Can I get a refund?
#437 [11:53] * frdmn [frdmn@notlogged] has quit. (Quit: ssssSSSSssss)
#438 [11:53] <XdeadestMoons> ok well thank you for your help
#439 [11:53] <mattym> GrandRico7, What do you mean?
#440 [11:53] <mattym> GrandRico7, The regular version of Minecraft works on all recent versions of Windows.
#441 [11:54] <SavageCappichino> I cant get in on multiplayer servers it says that I dont have authenticated with minecraft.net
#442 [11:54] <mattym> ??> SavageCappichino launcher/relog
#443 [11:54] <Absol> SavageCappichino: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#444 [11:54] <SavageCappichino> Thank you
#445 [11:55] <GrandRico7> It is very slow but worked. I cant play it so I want a refund.
#446 [11:55] * Xonex [Xonex@notlogged] has joined #minecrafthelp
#447 [11:55] <mattym> GrandRico7, If your computer doesnt meet the requirements to play it well, thats not a valid cause for the refund.
#448 [11:55] * Xonex [Xonex@notlogged] has quit. (Client Quit)
#449 [11:55] <mattym> ??> GrandRico7 account/refund
#450 [11:55] <Absol> GrandRico7: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#451 [11:56] <ashtonnnn> Mattym, just letting you know that the suggestion worked! Thanks for the help!!
#452 [11:56] * TheKingofBlaze [TheKingofBlaze@notlogged] has joined #minecrafthelp
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#455 [11:57] <TheKingofBlaze> Hello , what could i do to boost mines games FPS?
#456 [11:57] * frdmn [frdmn@notlogged] has joined #minecrafthelp
#457 [11:57] <SavageCappichino> Thank you so much it worked!
#458 [11:57] <mattym> TheKingofBlaze, Lower your ingame graphics settings
#459 [11:57] <amir> accesofminecraft100
#460 [11:57] * SavageCappichino [SavageCappichino@notlogged] has quit. (Quit: Web client closed)
#461 [11:57] <TheKingofBlaze> i will try
#462 [11:58] <amir> password: amir68200 email :amirboubakour_45@gmail.com
#463 [11:59] <mattym> amir, I wouldnt post that information here.
#464 [11:59] * amir [amir@notlogged] has quit. (Client Quit)
#465 [11:59] <TheKingofBlaze> Wheres the Graphics settings?
#466 [12:00] * ashtonnnn [ashtonnnn@notlogged] has quit. (Ping timeout: 195 seconds)
#467 [12:00] <mattym> TheKingofBlaze, From the main menu of the game, or from the exit menu in a world, go to Options, then Video Settings
#468 [12:00] <GrandRico7> I called Mojang directly and the technician accessed my computer and told me that I need to pay $99.99 to fix a problem on my laptop. But Im not intrested to pay for that. Please help me
#469 [12:01] <TheKingofBlaze> ok
#470 [12:01] <mattym> GrandRico7, 1) Mojang does not have a phone number, 2)They dont deal with technical issues
#471 [12:01] <mattym> ??> GrandRico7 win/dxdiag
#472 [12:01] <Absol> GrandRico7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#473 [12:01] <mattym> GrandRico7, Do the instructions Absol linked
#474 [12:02] <GrandRico7> Then what is this 1 855 848 1092
#475 [12:02] * tulbal3D [tulbal3D@notlogged] has joined #minecrafthelp
#476 [12:02] <mattym> GrandRico7, No idea
#477 [12:02] * guccigang [guccigang@notlogged] has joined #minecrafthelp
#478 [12:02] <guccigang> hello
#479 [12:02] * tulbal3D [tulbal3D@notlogged] has quit. (Client Quit)
#480 [12:03] <guccigang> my minecraft account is CURRENTLY being hacked
#481 [12:03] <guccigang> can anyone help meÉ
#482 [12:03] <guccigang> email to the account was already changed
#483 [12:03] <mattym> ??> guccigang account/hacked
#484 [12:03] <Absol> guccigang: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#485 [12:03] <Absol> guccigang: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#486 [12:03] <TheKingofBlaze> what settings should i make lower? render distanse is 8 chunchs fps framerate is unlimited
#487 [12:03] <guccigang> i have no idea what this transaction id crap is
#488 [12:03] <guccigang> mojang screwed me
#489 [12:03] <guccigang> if i dont get my account im gonna blame them
#490 [12:03] <guccigang> also ive been dirrected to that page 15times
#491 [12:04] <guccigang> i can reset my password
#492 [12:04] <guccigang> then when i sign it just doesnt work again
#493 [12:04] <guccigang> im sooooo angry rn
#494 [12:04] <mattym> TheKingofBlaze, The Graphics: Fance -> Fast, maybe lower the shading, and you can always turn off the clouds
#495 [12:04] * boumediene [boumediene@notlogged] has joined #minecrafthelp
#496 [12:04] <guccigang> my minecraft account is CURRENTLY being hacked
#497 [12:05] <mattym> guccigang, If someones account gets hacked, its usually something that person did to reveal their info, if you didnt keep your transaction-ID thats your own fault as well
#498 [12:05] <guccigang> i didnt tho
#499 [12:05] <guccigang> Its not my fault
#500 [12:05] <guccigang> i bought my account 4 years ago
#501 [12:05] <guccigang> Mojang fucked me over so hard
#502 [12:05] <Absol> guccigang: Please keep it civil
#503 [12:05] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#504 [12:05] * Lord_Ralex kicked guccigang from #minecrafthelp (Reason: uccigang :Mojang did nothing....)
#505 [12:06] * guccigang [guccigang@notlogged] has joined #minecrafthelp
#506 [12:06] <guccigang> lol some support team
#507 [12:06] <guccigang> ill be sure to contact my lawyer idgaf
#508 [12:06] <guccigang> fucking scam artists
#509 [12:06] * Absol kicked guccigang from #minecrafthelp (Reason: uccigang :Keep it civilized, you are just a human being)
#510 [12:06] * guccigang [guccigang@notlogged] has joined #minecrafthelp
#511 [12:06] * Lord_Ralex kicked guccigang from #minecrafthelp (Reason: uccigang :I don't care either, because they won't do anything. Enjoy losing money to lawyers)
#512 [12:07] <Lord_Ralex> Spend more money to have lawyers laugh at you than to just buy another account... *logic*
#513 [12:07] <mattym> They need their "Ranks"...
#514 [12:08] <TheKingofBlaze> Where is the shading?
#515 [12:08] <mattym> TheKingofBlaze, Entity shadows i think
#516 [12:09] <mattym> TheKingofBlaze, You should play with one setting at a time, till you see what works for you
#517 [12:09] <TheKingofBlaze> ok , thanks
#518 [12:11] <TheKingofBlaze> fps is going from 2 to 20-30
#519 [12:11] <TheKingofBlaze> And goes back :(
#520 [12:11] <mattym> TheKingofBlaze, Your hardware is probably insufficient
#521 [12:11] <mattym> ??> TheKingofBlaze win/dxdiag
#522 [12:11] <Absol> TheKingofBlaze: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#523 [12:11] <TheKingofBlaze> ok
#524 [12:12] <TheKingofBlaze> Sorry for bad english sometimes im living in other country
#525 [12:12] <mattym> Its been fine so far
#526 [12:14] <TheKingofBlaze> :)
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#529 [12:16] * Redwings6 [Redwings6@notlogged] has joined #minecrafthelp
#530 [12:16] <Redwings6> 23170152/plain/
#531 [12:17] <mattym> Redwings6, Can you please provide the full link
#532 [12:19] <Redwings6> http://paste.ubuntu.com/23170152/plain/
#533 [12:20] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#534 [12:20] <Redwings6> helppp
#535 [12:20] <mattym> Redwings6, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
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#537 [12:22] <Redwings6> ok
#538 [12:24] <VewStup> Hello. I have a bug with minecraft PC: Minecraft consider I got a crack of Minecraft but I have pay for this and I don't want to repay Minecraft.
#539 [12:25] <mattym> VewStup, If you are using a cracked version, and own the game, then use the regular version
#540 [12:25] <mattym> VewStup, We do not help with any third party options here.
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#546 [12:29] <XdeadestMoons> hello
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#549 [12:33] <tornadoman> I need help with minecraft servers making me crash!
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#553 [12:34] <tornadoman> [18:33] <tornadoman> I need help with minecraft servers making me crash!
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#555 [12:37] <Baby_Lilly> My game wont open. it keeps coming up with a crash report
#556 [12:38] <Redwings6> hey admin olmadı
#557 [12:38] <TheKingofBlaze> Sorry it took me so long http://paste.ubuntu.com/23170214/
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#563 [12:41] <TheKingofBlaze> matyym http://paste.ubuntu.com/23170214/
#564 [12:41] <mattym> TheKingofBlaze, Yeah one moment
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#570 [12:43] <mattym> TheKingofBlaze, Yeah your computer is a bit older and underpowered for the game.
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#572 [12:46] <TheKingofBlaze> What should i do?
#573 [12:46] <TheKingofBlaze> Sometimes its lagg at good moments :(
#574 [12:46] <mattym> TheKingofBlaze, Keep playing with the ingame settings, or consider a new computer
#575 [12:46] <TheKingofBlaze> ok... :(
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#578 [12:48] <diamando> my mum had my computer for a while and now my minecraft won't work. please help. http://paste.ubuntu.com/23170119/
#579 [12:48] <mattym> diamando, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#580 [12:48] <diamando> thank you for helping
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#597 [13:11] <XdeadestMoons> hello
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#608 [13:30] <Spirited> my game keeps crashing pixel formate not acelleraited
#609 [13:31] <mattym> Spirited, Do you have the link to your dxdiag report? If so please post the link in this chat.
#610 [13:32] <Spirited> http://paste.ubuntu.com/23170391/
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#612 [13:33] <Spirited> .
#613 [13:34] <mattym> Spirited, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#614 [13:34] <Spirited> crap
#615 [13:34] <Spirited> ok
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#622 [13:43] <lewisyew> I cant play minecraft since 1.10 came out
#623 [13:43] <mattym> lewisyew, What happens when you try?
#624 [13:44] <lewisyew> I just simply open and update like normal
#625 [13:44] <lewisyew> but there show me this
#626 [13:44] <lewisyew> Completely ignored arguments: [--nativeLauncherVersion, 307] [02:35:56] [Client thread/INFO]: Setting user: lewislewis3 [02:35:57] [Client thread/INFO]: LWJGL Version: 2.9.4 [02:35:58] [Client thread/INFO]: Reloading ResourceManager: Default [02:35:59] [Sound Library Loader/INFO]: Starting up SoundSystem... [02:35:59] [Thread-5/INFO]: Initializing LWJGL OpenAL [02:35:59] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http:
#627 [13:44] <mattym> ??> lewisyew launcher/crash-log
#628 [13:44] <Absol> lewisyew: We need to see your crash log, which appears after a crash.
#629 [13:44] <Absol> lewisyew: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#631 [13:47] <lewisyew> http://paste.ubuntu.com/23170458/
#632 [13:48] <mattym> lewisyew, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#636 [13:52] <lewisyew> ohh thx
#637 [13:52] <lewisyew> this is helpful
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#648 [14:13] <Vanawesome> Hey is there a number for Mojang customer support?
#649 [14:13] <mattym> Vanawesome, No
#650 [14:14] <Vanawesome> I need help with my account, but all other avenues have been unhelpful
#651 [14:14] <mattym> Vanawesome, What is the prolem?
#652 [14:14] <mattym> problem*
#653 [14:14] <Vanawesome> I know this isn't for account help, but I cannot migrate my account
#654 [14:14] <mattym> Vanawesome, What part is not working?
#655 [14:14] <Vanawesome> I don't have the information they need, since it's from 6 years ago or more
#656 [14:15] <Vanawesome> I bought the game as a kid, using a gift card
#657 [14:15] <Vanawesome> And they either cannot or will not help me
#658 [14:15] <Vanawesome> Making my game effectively half what it should be
#659 [14:15] <Vanawesome> I should at the least get a new game registration code so that I can start I've
#660 [14:15] <Vanawesome> *over
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#662 [14:16] <Vanawesome> Hello? Did the other person leave?
#663 [14:16] * Lolz [Lolz@notlogged] has joined #minecrafthelp
#664 [14:17] <Lord_Ralex> Who was "they"
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#666 [14:17] <Vanawesome> Is this just a big chat in general
#667 [14:17] <Vanawesome> Or am I going to receive help one day?
#668 [14:17] <Lord_Ralex> It's a volunteer-ran community help chat
#669 [14:18] <Vanawesome> Okay, so then does anyone have an idea of what I should do?
#670 [14:18] <Lord_Ralex> I asked a question, and you have not replied to it.
#671 [14:19] <Vanawesome> I didn't realize you could not see that I had already posted
#672 [14:20] <Vanawesome> But I can't migrate my account, I cannot retrieve the information they want since I purchased 6 years ago
#673 [14:20] <Vanawesome> And with a gift card
#674 [14:20] <Lord_Ralex> Who was "they"
#675 [14:20] <Vanawesome> I've been in contact with Mojang customer service through email
#676 [14:20] <Lord_Ralex> Then we cannot offer any more advise, because that's Mojang you are talking to
#677 [14:21] <Lord_Ralex> Because really, the only way you can validate your account is through the transaction Id that you got when you purchased the game.
#678 [14:21] <Lord_Ralex> If you can't provide that, they cannot be certain you are who you said you are.
#679 [14:21] <Lord_Ralex> Otherwise, someone could "hack" into an account, then claim it's them if the original owned tried to reclaim it.
#680 [14:21] <Vanawesome> i have been able to provide every other piece of information
#681 [14:22] <Vanawesome> I got this game as a child
#682 [14:22] <Lord_Ralex> And none of it means that you truly owned the account.
#683 [14:22] <Vanawesome> And I've gotten a new computer since besides
#684 [14:22] <Lord_Ralex> That's why they ask for the transaction id, to which I am assuming you did not provide them.
#685 [14:22] <Vanawesome> I have none of my old info, and I don't have the transaction is
#686 [14:22] <Vanawesome> *id
#687 [14:23] <Vanawesome> Or the means to retrieve it
#688 [14:23] <Vanawesome> Or maybe I just don't know how?
#689 [14:23] <Vanawesome> I still have the old email account
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#691 [14:23] <Vanawesome> But not the email
#692 [14:23] <Lord_Ralex> When you bought the game, you would have gotten an email.
#693 [14:23] <Vanawesome> From Mojang
#694 [14:23] <Lord_Ralex> That email would have contained that ID.
#695 [14:23] <Vanawesome> Yes and I don't have it anymore
#696 [14:24] <Vanawesome> Because I was a child, and have emptied my email many times in the last 6 years
#697 [14:26] <Lord_Ralex> https://help.mojang.com/customer/portal/articles/361380#recovery has means on recovering
#698 [14:26] <Lord_Ralex> You probably need to read the entire thing, including the bottom which explains each type of id to find the correct one.
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#701 [14:33] <JESSE> Hello So Technically right now It is 13 September and it is the launch date for latest mincraft story mode epsiode 8 so can Why can't I download it right now on my iphone or do i have to wait till tomorrow
#702 [14:34] <Lord_Ralex> Still the 12th for me
#703 [14:34] <Lord_Ralex> So just wait
#704 [14:35] <JESSE> By the I live in india so any time I can download that I AM SUPER EXCITED FOR THAT :)
#705 [14:36] <JESSE> ??
#706 [14:38] <mattym> JESSE, It will be available when its available, no one can guess exactly when that will be for you.
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#708 [14:43] <TheLightSchlepix> I don't van play on1.9 and1.10 it's write does i miss m'y ranger distance to10 mâle but i havé do Thiago but i can mot play😕
#709 [14:44] <TheLightSchlepix> Can*
#710 [14:44] <TheLightSchlepix> Muss*
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#715 [14:48] <Tylor> My minecraft when it loads up I go to play a server and it instantly crahses and it does not say rhe problem and it does this with single player to
#716 [14:48] <mattym> ??> Tylor launcher/crash-log
#717 [14:48] <Absol> Tylor: We need to see your crash log, which appears after a crash.
#718 [14:48] <Absol> Tylor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#720 [14:55] <peppa> my minecraft loads and when i go into a server it complety crashes for no reason
#721 [14:55] <mattym> ??> peppa launcher/crash-log
#722 [14:55] <Absol> peppa: We need to see your crash log, which appears after a crash.
#723 [14:55] <Absol> peppa: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#724 [14:55] <peppa> and iam on 1.8.9
#725 [14:59] <peppa> http://paste.ubuntu.com/23170686/
#726 [14:59] <mattym> ??> peppa win/reinst
#727 [14:59] <Absol> peppa: You may need to reinstall the locally installed files that Minecraft puts into place.
#728 [14:59] <Absol> peppa: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#729 [14:59] <mattym> peppa, Try the instructions from Absol
#730 [15:04] * MaickcracK [MaickcracK@notlogged] has joined #minecrafthelp
#731 [15:06] <peppa> it did not work i did everything
#732 [15:07] <peppa> absol and mattym it did not work and i did evrything
#733 [15:08] <Lord_Ralex> Then provide the new crash log
#734 [15:09] <peppa> mkay
#735 [15:09] <MaickcracK> I have a problem when I start the minecraft, I gritted play I get an error of lack of updated graphics drivers , what should I do? my pc is windows 8 I do?
#736 [15:10] <peppa> http://paste.ubuntu.com/23170727/
#737 [15:11] <mattym> MaickcracK, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#739 [15:11] <mattym> peppa, Are you using a texture/resroucepack?
#740 [15:11] <peppa> there lord_Ralex
#741 [15:12] <peppa> yes
#742 [15:12] <mattym> peppa, Stop using the texture pack
#743 [15:12] <peppa> im using furypvp 1.8.9
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#745 [15:12] <MaickcracK> ------------------ System Information ------------------ Time of this report: 9/12/2016, 15:53:46 Machine name: MAICKCRACK Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r4.141028-1500) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire L3600 BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 Duo CPU E840
#746 [15:12] <peppa> so i cant use it?
#747 [15:12] <mattym> ??> MaickcracK win/dxdiag
#748 [15:12] <Absol> MaickcracK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#749 [15:12] <mattym> MaickcracK, Please follow ALL the directions in the link from Absol
#750 [15:12] <mattym> peppa, Well its causing an issue, so no.
#751 [15:13] <MaickcracK> okay
#752 [15:13] <peppa> will i ever be able to use the texture pack again or can i use one of my other ones
#753 [15:13] * bautista [bautista@notlogged] has joined #minecrafthelp
#754 [15:14] <mattym> peppa, You will need to try them. There is an issue with the one you are currently using
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#756 [15:14] <peppa> k i just logged in without a texture pack still did not work
#757 [15:15] <peppa> i cant afford a newone plus i spent like 150$ on ranks
#758 [15:15] <mattym> peppa, Get a link to the latest crash log
#759 [15:15] <peppa> k
#760 [15:18] <peppa> http://paste.ubuntu.com/23170762/
#761 [15:19] <mattym> peppa, And are you sure you followed Absol's instructions exactly and deleted everything in the .minecraft folder except the saves folder?
#762 [15:19] <MaickcracK> and I k ise everything I do now ?? send my report ??
#763 [15:19] <mattym> MaickcracK, Provide the link to the paste site that the instructions had you make
#764 [15:20] <MaickcracK> I register on the site?
#765 [15:20] <mattym> MaickcracK, You dont need to register
#766 [15:20] <mattym> MaickcracK, Just follow the instructions in the link from Absol and get the URL it has you create
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#768 [15:22] <mattym> peppa, Can you try connecting to the test server at: mctest.ae97.net and see what happens
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#770 [15:22] <peppa> ill try it i gtg thanks for your help ill do your name if i need help after i get back thanks mate
#771 [15:22] <MaickcracK> okay
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#773 [15:24] <MaickcracK> url is this ??
#774 [15:24] <MaickcracK> http://paste.ubuntu.com/23170782/
#775 [15:24] <mattym> Yes
#776 [15:25] <mattym> MaickcracK, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#779 [15:27] <MaickcracK> where can I buy ?? graphics hardware , my pc is table
#780 [15:27] <MaickcracK> my pc is table
#781 [15:28] * KAREEM [KAREEM@notlogged] has joined #minecrafthelp
#782 [15:28] <mattym> MaickcracK, I dont think your computer can support newer hardware. You need to reinstall Windows 7 or use another comptuer.
#783 [15:28] <KAREEM> HELP MY
#784 [15:29] <KAREEM> YES
#785 [15:29] <KAREEM> G6R
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#788 [15:30] <MaickcracK> thanks for aa ayudarmer : D
#789 [15:30] <MaickcracK> aa thanks for ayudarmer : D
#790 [15:32] <MaickcracK> they are the best
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#793 [15:35] <BeyBlsder> I need help
#794 [15:35] <mattym> ??> BeyBlsder ask
#795 [15:35] <Absol> BeyBlsder: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#796 [15:35] <Absol> BeyBlsder: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#797 [15:38] <BeyBlsder> When I try to log into minecraft it says lack of driver update and I looked at the page and did the dxdiag and it didn't help at all
#798 [15:38] <mattym> BeyBlsder, Do you have the link to your dxdiag report? If so please post the link in this chat.
#799 [15:38] <BeyBlsder> ok hold on
#800 [15:39] <BeyBlsder> and it says at the bottom no problems found
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#802 [15:39] <tom> i need help i cant log into minecraft
#803 [15:40] <mattym> BeyBlsder, I need the link to it
#804 [15:40] <mattym> tom, What happens when you try?
#805 [15:41] <BeyBlsder> how d you put it on here
#806 [15:41] <BeyBlsder> do
#807 [15:41] <mattym> ??> BeyBlsder win/dxdiag
#808 [15:41] <Absol> BeyBlsder: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#809 [15:42] <mattym> BeyBlsder, Get the link the instructions Absol linked have you create
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#811 [15:43] <BeyBlsder> thanks and here it is http://paste.ubuntu.com/23170839/
#812 [15:45] <mattym> BeyBlsder, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25188
#813 [15:46] <BeyBlsder> both of them?
#814 [15:46] <mattym> BeyBlsder, Read what i said
#815 [15:46] <BeyBlsder> sorry im really slow today
#816 [15:48] <BeyBlsder> it says the driver being installed is not validated for this computer
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#818 [15:51] <mattym> BeyBlsder, Can you find me your HP Product Number
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#820 [15:51] <mattym> BeyBlsder, Or model number
#821 [15:51] <BeyBlsder> ok hold on
#822 [15:52] <mattym> BeyBlsder, Nvm, the on in the DXdiag was enough
#823 [15:52] <BeyBlsder> oh ok
#824 [15:52] <mattym> BeyBlsder, Try this driver file instead http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72532.exe
#825 [15:56] <BeyBlsder> I wasn't paying attention so I tried to log into minecraft and it still says the same thing
#826 [15:57] <mattym> BeyBlsder, Download and Install the new link i gave you
#827 [15:57] <BeyBlsder> again? i did it already
#828 [15:57] <mattym> BeyBlsder, Did you download and install the one from HP?
#829 [15:57] <PugaBear> I'm getting really bad fps drops every 10-20 seconds, are there any settings that I can adjust to fix this? (No mods)
#830 [15:58] <BeyBlsder> yes
#831 [15:58] <mattym> BeyBlsder, This one http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72532.exe
#832 [15:58] <BeyBlsder> ok ill try that
#833 [15:58] <mattym> PugaBear, Try adjusting stuff in the games Video Settings
#834 [16:00] <BeyBlsder> it says the computer does not the minimum requirements for installing the software
#835 [16:01] <mattym> BeyBlsder, You may need to contact HP support then
#836 [16:01] <BeyBlsder> alright thanks for trying anyways
#837 [16:02] <BeyBlsder> appriciate all the help
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#852 [16:30] <Benjha_> Hello, I have a problem I can not log in Minecraft.Net and I can not play , for an alleged mistake that has more than 8 days.
#853 [16:32] <mattym> Benjha_, What does it say when you try to log in?
#854 [16:34] <Benjha_> on the page, a message appears saying "oops , prevented an error processing your request , please try again later. And in the launcger says " sure what your account is not locked "
#855 [16:34] <mattym> Benjha_, What does it say in the launcher?
#856 [16:36] <Benjha_> "please make sure that you are online and that minecraft is not blocked"
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#858 [16:36] <mattym> ??> Benjha_ tools/hjt
#859 [16:36] <Absol> Benjha_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#860 [16:36] <Absol> Benjha_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#861 [16:36] <gabriel_extreme> efef
#862 [16:37] <Benjha_> and " unable to find valid certification path to request target"
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#864 [16:38] <mattym> ??> Benjha_ info/mcleaks
#865 [16:38] <Absol> Benjha_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#866 [16:38] <Absol> Benjha_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
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#869 [16:42] <Benjha_> Sorry to be slow to respond , I'm doing the process. I find it hard to understand because my English is not very good, if one of you speak Spanish , I would be very grateful
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#873 [16:44] <Benjha_> the link
#874 [16:44] <Benjha_> http://paste.ubuntu.com/23171014/
#875 [16:44] <mattym> Benjha_, Read the info from Absol
#876 [16:45] <mattym> ??> DeafieGamer win/hosts/edit
#877 [16:45] <Absol> DeafieGamer: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#878 [16:45] <Absol> DeafieGamer: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#879 [16:45] <mattym> Benjha_, Follow those instructions to edit your hosts file ^
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#881 [16:46] <Benjha_> ok
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#883 [16:47] <Benjha_> If I understood , after making it to Ubnuntu , I must uninstall and delete everything related to Minecraft ?
#884 [16:48] <mattym> Benjha_, No, read the info you were given again
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#887 [16:49] <aldair> g
#888 [16:49] <aldair> g
#889 [16:49] <aldair> g
#890 [16:49] <aldair> g
#891 [16:49] * Absol kicked aldair from #minecrafthelp (Reason: ldair :Stop spamming)
#892 [16:50] <Benjha_> Sorry, but I did not understand , then to do what ubuntu , what should I do?
#893 [16:51] <Benjha_> I get it
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#915 [17:47] <pabloleque> oi
#916 [17:47] <pabloleque> ?
#917 [17:47] <urielsalis> ??> pabloleque lang/pt
#918 [17:47] <Absol> pabloleque: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#919 [17:47] <pabloleque> OI ?
#920 [17:48] <pabloleque> Pfv ?
#921 [17:48] <pabloleque> Alguém ?
#922 [17:48] <urielsalis> ??> pabloleque lang/pt
#923 [17:48] <Absol> pabloleque: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#924 [17:49] <pabloleque> I want to solve a problem of my minecraft help?
#925 [17:49] <urielsalis> pabloleque, what problem?
#926 [17:51] <pabloleque> My drivers are already updated them so I can not play mine. ta giving Fix The problem
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#928 [17:52] <urielsalis> pabloleque, you have a dxdiag?
#929 [17:52] * Icefang23 [Icefang23@notlogged] has joined #minecrafthelp
#930 [17:52] <pabloleque> Yes
#931 [17:52] <pabloleque> I just do the test
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#933 [17:53] <Phoenix> who can help me atm?
#934 [17:53] <urielsalis> Phoenix, just ask
#935 [17:53] <urielsalis> pabloleque, can you give me the link?
#936 [17:54] <pabloleque> Traduzir Acho que vou ter que fazer tudo de novo tentei só que tava mau explicado I think I'll have to do it all again just tried that tava bad explained
#937 [17:54] <Icefang23> Im having an issue, I am having difficulty logging in to minecraft 1.9 after I updated my Mac to Mac OS Sierra beta which has released recently.
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#939 [17:55] <pabloleque> It is very difficult to communicate with you guys I'm using translator
#940 [17:55] <urielsalis> Icefang23, what is the issue?
#941 [17:55] <urielsalis> pabloleque, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#943 [17:56] <pabloleque> ok bro that anger will be long
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#945 [17:56] <Icefang23> when I try to log it once I press play, it goes to a blank white screen and in the luncher log there is a failed to launch error
#946 [17:57] <urielsalis> Icefang23, can you copy the full message to paste.ubuntu.com and get me the link it takes you to?
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#948 [17:58] <pabloleque> Look ai link
#949 [17:58] <pabloleque> http://paste.ubuntu.com/23171385/
#950 [17:58] <urielsalis> pabloleque, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#951 [17:58] <urielsalis> pabloleque, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#952 [17:58] <pabloleque> http://paste.ubuntu.com/23171385/
#953 [17:59] <Icefang23> http://paste.ubuntu.com/23171388/
#954 [18:00] <urielsalis> ??> Icefang23 mac/java/reinst
#955 [18:00] <Absol> Icefang23: To reinstall Java on Mac OS X, refer to the following page for directions.
#956 [18:00] <Absol> Icefang23: http://hints.macworld.com/article.php?story=2009051215025819
#957 [18:00] <mattym> Icefang23, Are you using the latest launcher from minecraft.net/download ?
#958 [18:00] <pabloleque> I did not understand anything link manooooooooooooooo
#959 [18:00] <Icefang23> I think so
#960 [18:06] <Icefang23> I checked and I even deleted all of mincraft and re-downloaded it from the site and it did not fix the issue
#961 [18:09] <mattym> ??> Icefang23 java/1.8
#962 [18:09] <Absol> Icefang23: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#963 [18:09] * pabloleque [pabloleque@notlogged] has quit. (Quit: Web client closed)
#964 [18:09] <mattym> Icefang23, First make sure you download and install the most recent java for mac from the link Absol wrote
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#968 [18:16] <Icefang23> I already have updated to java 8
#969 [18:17] <mattym> Icefang23, Open the game launcher and hit the Edit Profile button
#970 [18:17] <Icefang23> ok
#971 [18:18] <mattym> Icefang23, Is the check box next to Executable marked?
#972 [18:18] <Icefang23> yes
#973 [18:18] <mattym> Icefang23, Whats in the text box next to it? you may need to put it in "" to post it here
#974 [18:19] <Icefang23> "/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java"
#975 [18:19] <mattym> Icefang23, Change it to this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#976 [18:19] <mattym> Icefang23, Then save the profile and try to start the game.
#977 [18:20] <Icefang23> i workd
#978 [18:20] <Icefang23> it*
#979 [18:20] <Icefang23> thank you
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#983 [18:31] <TheApollu0> http://paste.ubuntu.com/23171452/
#984 [18:32] <TheApollu0> Pixel Format Not Accelerated
#985 [18:35] <GreyVulpine> TheApollu0 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#986 [18:35] <TheApollu0> update graphic drivers
#987 [18:36] <TheApollu0> ok
#988 [18:36] <TheApollu0> :(
#989 [18:39] <TheApollu0> thanks!
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#991 [18:47] <mac3257> i need help downloading my dxdiag because it doesnt have a manufctorer listed, so i dont know which one to download
#992 [18:47] <GreyVulpine> Give us the link to your dxdiag report
#993 [18:48] <mac3257> how do i do that
#994 [18:48] <GreyVulpine> By posting it to http://paste.ubuntu.com and copying/pasting the link from your browser's address bar here
#995 [18:48] <mac3257> http://paste.ubuntu.com/23171466/
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#998 [18:52] <GreyVulpine> mac3257 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#999 [18:52] <mac3257> how do i downgrade and reinstll a proir version of windows
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#1001 [18:54] <mattym> mac3257, Attempt with this driver, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#1002 [18:54] <mac3257> ok thank you very much
#1003 [18:59] <mac3257> ok so i just tried to download it and it said the file was corrupt or invalid
#1004 [18:59] <mattym> mac3257, What said that?
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#1007 [18:59] <mattym> mac3257, What was the exact message?
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#1013 [19:03] <mac3257> i tried to download the third option like it said, and at the bottom of the screen where is showed it downloding it trned red and said "thr signature of win64_153343.4425.exe is corrupt or invlid
#1014 [19:03] <pie_flavor> mac3257: what browser are you using?
#1015 [19:03] <mattym> mac3257, There should be an option to igore that somewhere
#1016 [19:03] <mac3257> it say delete or view downloads
#1017 [19:04] <mac3257> im using just the regular browser
#1018 [19:04] <mattym> mac3257, Try downloading it with another browser. Or see if there is an option to continue with the download.
#1019 [19:04] <mac3257> like the default one on the hot bar
#1020 [19:05] <pie_flavor> mac3257: the one with an E?
#1021 [19:05] <mac3257> yes
#1022 [19:05] <pie_flavor> ??> mac3257 fubar/ie
#1023 [19:05] <Absol> mac3257: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1024 [19:05] <Absol> mac3257: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
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#1026 [19:10] <mac3257> so once i download chrome i should try re downloading another version of windows
#1027 [19:10] <mac3257> ?
#1028 [19:10] <pie_flavor> mac3257: No, just try installing that file that mattym linked.
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#1036 [19:24] <KGCGalavant> so uh, my minecraft keeps crashing. Should I uh, just put the crash report in a paste bin?
#1037 [19:24] <pie_flavor> KGCGalavant: Yeah.
#1038 [19:24] <KGCGalavant> http://pastebin.com/HJYa9vM9 there ya go
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#1040 [19:26] <buzzfeed> so how long does mojang usually take to change your password
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#1042 [19:27] <pie_flavor> buzzfeed: depends on if it went through or not
#1043 [19:27] <pie_flavor> you got the email? and properly reset it?
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#1046 [19:29] <gelo> hi
#1047 [19:29] <gelo> my minecraft keeps crashing
#1048 [19:29] <gelo> help me please?
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#1050 [19:30] <gelo> My minecraft keeps crashing and it keeps saying i don't have the latest software, but my computer says I do. How do i fix this?
#1051 [19:30] <mattym> gelo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1052 [19:30] <mattym> ??> KGCGalavant win/reinst
#1053 [19:30] <Absol> KGCGalavant: You may need to reinstall the locally installed files that Minecraft puts into place.
#1054 [19:30] <Absol> KGCGalavant: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1055 [19:30] <gelo> http://paste.ubuntu.com/23171572/
#1056 [19:30] <mattym> KGCGalavant, Try the instrucitons from Absol
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#1060 [19:31] <mattym> gelo, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25188
#1061 [19:31] <gelo> thanks
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#1063 [19:33] <KGCGalavant> alright, will do, thanks
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#1066 [19:39] <minster586> ftb infinity evolved client crash
#1067 [19:39] <minster586> nvm
#1068 [19:39] <minster586> nvm
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#1075 [19:54] <EthanD18> When ever I tryto get on minecraft it crashess
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#1077 [19:54] <mattym> ??> EthanD18 launcher/crash-log
#1078 [19:54] <Absol> EthanD18: We need to see your crash log, which appears after a crash.
#1079 [19:54] <Absol> EthanD18: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1081 [19:54] <EthanD18> http://paste.ubuntu.com/23171632/plain/
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#1083 [19:55] <mattym> EthanD18, Follow the instructions you were given
#1084 [19:55] <pie_flavor> lol he copied the entire website
#1085 [19:56] <EthanD18> -- Minecraft Crash Report ---- // Sorry :( Time: 9/12/16 8:55 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display
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#1089 [19:57] <pie_flavor> ??> EthanD18 win/dxdig
#1090 [19:57] <pie_flavor> ??> EthanD18 win/dxdiag
#1091 [19:57] <Absol> EthanD18: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1092 [19:57] <EthanD18> i did
#1093 [19:57] <pie_flavor> no
#1094 [19:57] <pie_flavor> wait, if you did, put the link here
#1095 [19:58] <pie_flavor> so far, you've pasted a copy of the website, and a copy of your crash log.
#1096 [19:59] <EthanD18> [20:55:45 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [20:55:45 INFO]: Current time is Sep 12, 2016 8:55:45 PM [20:55:45 INFO]: System.getProperty('os.name') == 'Windows 10' [20:55:45 INFO]: System.getProperty('os.version') == '10.0' [20:55:45 INFO]: System.getProperty('os.arch') == 'amd64' [20:55:45 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:55:45 INFO]: System.getPrope
#1097 [19:59] <EthanD18> shoot
#1098 [20:00] <EthanD18> 20:55:45 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [20:55:45 INFO]: Current time is Sep 12, 2016 8:55:45 PM [20:55:45 INFO]: System.getProperty('os.name') == 'Windows 10' [20:55:45 INFO]: System.getProperty('os.version') == '10.0' [20:55:45 INFO]: System.getProperty('os.arch') == 'amd64' [20:55:45 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:55:45 INFO]: System.getProper
#1099 [20:00] <EthanD18> there
#1100 [20:00] <mattym> EthanD18, Do the instructions on this page http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1101 [20:00] <mattym> EthanD18, So far you have not
#1102 [20:01] <EthanD18> http://paste.ubuntu.com/23171632/plain/
#1103 [20:01] <EthanD18> that thing?
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#1105 [20:01] <pie_flavor> no
#1106 [20:01] <pie_flavor> what you did there is you copied the instructions
#1107 [20:01] <pie_flavor> you didn't actually follow the instructions
#1108 [20:02] <EthanD18> I amdone this isnt help
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#1111 [20:02] <pie_flavor> k lol
#1112 [20:02] <YTplayer1_> http://paste.ubuntu.com/23171662/
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#1114 [20:03] <YTplayer1_> pixel format not suported
#1115 [20:03] <mattym> YTplayer1_, You were already told what to do
#1116 [20:03] <mattym> YTplayer1_, Unfortunately your graphics hardware is not fully supported on Windows 8, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1117 [20:04] <YTplayer1_> ok!
#1118 [20:04] <YTplayer1_> thanks!
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#1123 [20:12] <aa007> i want to play minecraft with my friend in front of me he has a windows computer and i have a macbook pro
#1124 [20:12] <aa007> and lan isnt working
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#1126 [20:13] <aa007> hello
#1127 [20:13] <CubeTheThird> hello aa007
#1128 [20:13] <Pablogalaxy> how do i fix my button sever if it says failed to login:invalid session try restarting your game
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#1130 [20:13] <aa007> can you help me out? want to play with friend
#1131 [20:14] <aa007> as above
#1132 [20:14] <michel> whats ? y brazil
#1133 [20:15] <michel> no inglês no y brazil
#1134 [20:15] <michel> no inglês no y brazil
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#1136 [20:16] <CubeTheThird> aa007, sorry what's preventing you from playing with a friend?
#1137 [20:16] <CubeTheThird> Pablogalaxy, have you purchased the game?
#1138 [20:17] <aa007> i have no idea
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#1140 [20:17] <aa007> were doing it right i think
#1141 [20:18] <CubeTheThird> aa007, are you trying to play using the Open to LAN feature?
#1142 [20:18] <aa007> yeah
#1143 [20:18] <CubeTheThird> aa007, and I take it you're unable to connect using this method?
#1144 [20:19] <aa007> yeah
#1145 [20:19] <CubeTheThird> aa007, are you both connected to the same network?
#1146 [20:19] <aa007> yeah
#1147 [20:19] <CubeTheThird> aa007, what anti-virus and firewall software do you both have?
#1148 [20:19] <aa007> none
#1149 [20:20] <CubeTheThird> aa007, are you both using Windows?
#1150 [20:20] <aa007> no im using mac and hes using windows
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#1152 [20:21] <CubeTheThird> aa007, ok tell him to do this: Go to the Control Panel -> Firewall -> Allow a program or feature through the firewall. There, check ALL the boxes with java
#1153 [20:21] <aa007> okay were doing that now
#1154 [20:22] <aa007> done
#1155 [20:22] <CubeTheThird> aa007, after checking all the boxes (both public and private), save the settings, then close and re-open the game to try again
#1156 [20:23] <aa007> done
#1157 [20:24] <CubeTheThird> aa007, ok see if the Open to LAN works now
#1158 [20:25] <aa007> on mac or windows
#1159 [20:25] <CubeTheThird> aa007, on either. Try both perhaps
#1160 [20:25] <aa007> do i have to add a server?
#1161 [20:26] <CubeTheThird> aa007, no. It should show up automatically if it works
#1162 [20:26] <aa007> nah it didnt work
#1163 [20:26] <aa007> do i have to do the same steps on the mac
#1164 [20:27] <CubeTheThird> aa007, no. I don't know how to do anything like that on mac
#1165 [20:27] <aa007> so i should just work
#1166 [20:28] <aa007> its not working
#1167 [20:29] <aa007> ill try again tomorow thanks very much
#1168 [20:29] <CubeTheThird> aa007, have you tried connecting both ways?
#1169 [20:29] <CubeTheThird> ok
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#1178 [20:56] <lalo> holaç
#1179 [20:57] <pie_flavor> holac to you too
#1180 [20:57] <lalo> que tal como la ago para enpesar
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#1182 [20:59] <lalo_> ey
#1183 [20:59] <mattym> ??> lalo_ lang/es
#1184 [20:59] <Absol> lalo_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1191 [21:07] <MayogaX> Hi. I have a problem. I bought my Minecraft in 2011. I just was trying to play now and I got a message sayind I need to buy again :( What can I do?
#1192 [21:07] <CubeTheThird> MayogaX, what is/was your minecraft username?
#1193 [21:08] <MayogaX> is MayogaX
#1194 [21:08] <MayogaX> I bougth in 2011, and I did not to play in the last months, but I want to play... the game just gone
#1195 [21:08] <CubeTheThird> MayogaX, ah ok. You have an old (legacy) account. You will either need to login with your username (not email) or migrate your account to a mojang.com account
#1196 [21:09] <MayogaX> I just to try migrate account buy in Minecraft.net sayid I don't have any game
#1197 [21:09] <CubeTheThird> ??> MayogaX account/migrate
#1198 [21:09] <Absol> MayogaX: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1199 [21:10] <MayogaX> But I can't to migrate... I get error
#1200 [21:11] <MayogaX> In Mojang web site say the name/password error. I loged in Minecraft.net and the web site say I don't have the game
#1201 [21:12] <MayogaX> But... I always played the game, since 2011
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#1203 [21:15] <Mareth> Graphics Driver out of date.. http://paste.ubuntu.com/23171841/
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#1205 [21:15] <urielsalis> Mareth, download and install https://downloadcenter.intel.com/download/24970
#1206 [21:16] <Mareth> Thank you +UrielSalischicker
#1207 [21:17] <CubeTheThird> Mareth, as I said, you have a legacy account, which is why you need to migrate it. If you don't have a mojang account, you need to make one first
#1208 [21:17] <urielsalis> Mareth, that should be the fix for using the integrated GPU, I have no idea what that USB graphics thing is
#1209 [21:17] <urielsalis> CubeTheThird, s/Mareth/MayogaX
#1210 [21:17] <ExtremeBot> urielsalis thinks CubeTheThird meant to say: MayogaX, as I said, you have a legacy account, which is why you need to migrate it. If you don't have a mojang account, you need to make one first
#1211 [21:17] <Mareth> Has an error unable to download
#1212 [21:17] <CubeTheThird> ahh oops
#1213 [21:17] <urielsalis> CubeTheThird, what is U170 USB Graphics?
#1214 [21:18] <urielsalis> Mareth, what error?
#1215 [21:18] <CubeTheThird> no idea
#1216 [21:18] <Mareth> Computer doesn't meet requirements to download the software
#1217 [21:19] <urielsalis> Mareth, you have a USB graphics card?
#1218 [21:19] <MayogaX> I have a mojang account, but I can't to migrate. I got the message about error in username/password but when I login in Minecraft.net I can
#1219 [21:19] <urielsalis> Mareth, or you are running in a VM?
#1220 [21:19] <Mareth> Thank you for the help, we just need something a bit newer.. These are old school computers. Maybe 10 years or so old
#1221 [21:19] <Mareth> Thank you much fellas
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#1223 [21:20] <urielsalis> That was... weird?
#1224 [21:20] <urielsalis> https://www.amazon.com/NComputing-U170-USB-connected-Virtual-Desktop/dp/B0038KTI3Y
#1225 [21:20] <urielsalis> specially a $35USD one
#1226 [21:20] <MayogaX> Maybe some one stolen my account? This thing can happen?
#1227 [21:21] * Collindavid1 [Collindavid1@notlogged] has joined #minecrafthelp
#1228 [21:21] <CubeTheThird> MayogaX, it does not appear that your account stolen
#1229 [21:21] <CubeTheThird> MayogaX, but because you have a legacy account, you will not be able to login to the website with it. Only in the game, using your username instead of email
#1230 [21:22] <MayogaX> Okay, but how I can to migrate? I try and got error about username/password. I just loged in my game and I'm using my old password...
#1231 [21:23] <CubeTheThird> MayogaX, if you are unable to migrate that way, you will have to contact Mojang about it
#1232 [21:23] <CubeTheThird> ??> MayogaX mojang/email
#1233 [21:23] <Absol> MayogaX: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1234 [21:23] <Absol> MayogaX: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1235 [21:25] <MayogaX> I have a mojang account... the error is in the process of migrate
#1236 [21:26] <CubeTheThird> MayogaX, your minecraft account probably has a different password
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#1238 [21:26] <MayogaX> but I am logged in the game and the minecraft.net with the same password
#1239 [21:29] <MayogaX> I will open a support ticket... my ex boyfriend sayed me the him's account always is stoled and him need to open a support ticket
#1240 [21:35] * AdamPN3000 [AdamPN3000@notlogged] has joined #minecrafthelp
#1241 [21:35] <AdamPN3000> Hello?
#1242 [21:36] <AdamPN3000> Is anyone here?
#1243 [21:36] <AdamPN3000> uuuuuuuu
#1244 [21:37] <AdamPN3000> well...tell me..if you're...here?
#1245 [21:38] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1246 [21:40] <AdamPN3000> hELLO?
#1247 [21:40] <AdamPN3000> Oops
#1248 [21:40] <AdamPN3000> sorry for Caps
#1249 [21:40] <CubeTheThird> AdamPN3000, do you need something..?
#1250 [21:40] * shahad [shahad@notlogged] has joined #minecrafthelp
#1251 [21:41] <AdamPN3000> well yeah...If you remember me..banned me for a whole month..anyways, can you gimme the minecraft new launcher download link? Also, i aint being rude
#1252 [21:42] <AdamPN3000> Wait, do you support MCPE 0.15.6?
#1253 [21:43] <CubeTheThird> AdamPN3000, https://minecraft.net/download for the download
#1254 [21:43] <AdamPN3000> CubeTheThird
#1255 [21:43] <AdamPN3000> oh thx]
#1256 [21:44] <AdamPN3000> dangit
#1257 [21:44] <AdamPN3000> I need somethin with Mcpe
#1258 [21:44] <CubeTheThird> AdamPN3000, regardless what versions is listed, most people here aren't very familiar with PE. I'd recommend you ask on the forums for support
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#1261 [21:48] <AdamPN3000> hey...
#1262 [21:49] <CubeTheThird> AdamPN3000, if you have something to say just say it. Don't wait to get someone's attention
#1263 [21:50] <AdamPN3000> nvm
#1264 [21:55] <AdamPN3000> where is everybody...
#1265 [21:57] <CubeTheThird> AdamPN3000, did you need something else?
#1266 [21:58] <AdamPN3000> i can't register a new account
#1267 [21:59] <CubeTheThird> AdamPN3000, on mojang.com ?
#1268 [22:00] <AdamPN3000> nvm, it was a bug ugh
#1269 [22:01] <AdamPN3000> wait what the...Why demo?!!?
#1270 [22:03] <CubeTheThird> AdamPN3000, you.. registered a new account. Accounts without the game purchased on it get demo
#1271 [22:03] <AdamPN3000> oh....
#1272 [22:03] <AdamPN3000> that's...sad..
#1273 [22:03] <AdamPN3000> well..imma try and use mods
#1274 [22:10] <DeafieGamer> ffs
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#1276 [22:19] <THIAGO123> RT
#1277 [22:21] <THIAGO123> THIAGO123
#1278 [22:21] <DeafieGamer> ??
#1279 [22:22] <DeafieGamer> THIAGO123, what is you trying to sy?
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#1281 [22:27] <AdamPN3000> lol
#1282 [22:29] <AdamPN3000> UGH A CRASH REPORT!!!!! I'M OUT
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#1289 [23:33] <Crim> Is there any way for you to let me login to my minecraft account with just the username and password? or even better, If I was to tell you my username, would you be able to tell me the email linked to it? My minecraft account was created so long ago that I don't know which email I used with it. I definitely know the username and password tho.
#1290 [23:33] <Crim> I know that is said account issues shouldn't be asked here but I felt like I Was going in a circle on the website so I thought I would at least give this a try.
#1291 [23:34] <CubeTheThird> Crim, what's the username?
#1292 [23:34] <Crim> Briang4444
#1293 [23:34] <Maxfield> I was here some time ago and I am still having the same issue. Somewhat randomly, the screen goes bright white. I can't see anything but I can hear everything. I can hear myself moving around and breaking blocks but no visual. If I tab out and back in it is the same but the screen is black. I have tried allocating more ram, vbos and vsync on and off, using external Java and internal, updated and even replaced my graphics car
#1294 [23:35] <CubeTheThird> Crim, it seems you have a legacy account. You can login to the game using your username and password, but to use the websites, you'd have to migrate your account to a Mojang account
#1295 [23:35] <CubeTheThird> ??> Crim mojang/email
#1296 [23:35] <Absol> Crim: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1297 [23:35] <Absol> Crim: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1298 [23:35] <CubeTheThird> Maxfield, your message was cut off. Are you saying you replaced your graphics card..?
#1299 [23:36] <Maxfield> Yes, just bought and installed a 1060
#1300 [23:36] <Maxfield> Good to talk to you again cube. Thanks for the help.
#1301 [23:37] <CubeTheThird> Maxfield, you mean to say you're experiencing the same issue that you had with a different GPU?
#1302 [23:38] <Maxfield> I am not sure the GPU was the issue before, but I have tried everything. I replaced my card because it was time, but I was hoping it would help.
#1303 [23:38] <CubeTheThird> Maxfield, what kind of GPU did you have previously?
#1304 [23:38] <Maxfield> gtx 760
#1305 [23:38] <CubeTheThird> Maxfield, did you reinstall your graphics drivers after the change?
#1306 [23:39] <Crim> @CubeTheThird but every time I try to migrate the account it asks me for an email adress, which I don't know.
#1307 [23:39] <Maxfield> Yes
#1308 [23:39] <CubeTheThird> Crim, ah, then you'll have to contact Mojang about that
#1309 [23:39] <CubeTheThird> Maxfield, did you do a clean install?
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#1311 [23:40] <Maxfield> I have tried that before, when you recommended it. I am not sure if I selected a clean install or just to reinstall
#1312 [23:41] <Maxfield> this time
#1313 [23:42] <CubeTheThird> Maxfield, hmm ok. Well lets start by doing a clean install of the game
#1314 [23:42] <CubeTheThird> ??> Maxfield win/reinst
#1315 [23:42] <Absol> Maxfield: You may need to reinstall the locally installed files that Minecraft puts into place.
#1316 [23:42] <Absol> Maxfield: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1317 [23:44] <Maxfield> I am not trying to be difficult because I know these are all steps. We have done that a number of times now. Even to the point of deleting the saves folder for good measure. If you think it will help I will do it again.
#1318 [23:44] <CubeTheThird> Maxfield, well you could also try doing a clean install of the drivers
#1319 [23:45] <Maxfield> Ok, I am just feeling a little depressed about the whole thing. I have been searching online, posting in forums and coming here off and on for months now. No offense...
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#1321 [23:46] <Crim> @CubeTheThird how long does it generally take them to respond to the emails lol
#1322 [23:46] <Crim> and thanks
#1323 [23:47] <CubeTheThird> <Absol> Crim: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1324 [23:48] <CubeTheThird> Maxfield, well normally when people are having issues with blank/black screens is a graphics driver issue. I've not seen it be caused by anything else
#1325 [23:48] <Maxfield> Does the game typically crash or just go blank?
#1326 [23:49] <CubeTheThird> Maxfield, if the game actually crashes that would provide useful information. I'm talking about instances where the game doesn't crash
#1327 [23:49] <Maxfield> That is really helpful, maybe a clean install will help
#1328 [23:50] <Maxfield> Thanks, there is some hope in there...
#1329 [23:50] <CubeTheThird> Maxfield, if ever the game does actually crash, we can look at logs to try diagnosing the problem. Otherwise I don't have any other ideas
#1330 [23:51] <Maxfield> Thanks man, I will preserver...
#1331 [23:51] <CubeTheThird> good luck~
#1332 [23:51] * CubeTheThird goes off to bed
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