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#8 [00:52] <Reputationss> I can't login to Minecraft. It says it's having trouble rendering aspects of the game and I'm unsure of what to do.
#9 [00:52] <Reputationss> These may help. http://paste.ubuntu.com/23172397/
#10 [00:52] <mattym> Reputationss, one moment
#11 [00:54] <mattym> Reputationss, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
#12 [00:54] <Reputationss> Will do, mattym.
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#19 [01:00] <S3Ik00> i need help. i just try to enter to minecraft, but it just doesnt let me in. i dont know what is the problem.
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#21 [01:02] <Reputationss> I'm back. I'd like to acknowledge your hospitability, mattym. All I did was restart my laptop, and Minecraft seemed to be up and running. I'm not asking for any help at the moment, I just wanted to show my appreciation to you. Thanks a bunch! <3
#22 [01:05] <S3Ik00> Hmmm...Im on a laptop right now. Do you think i should do the same?
#23 [01:11] <S3Ik00> To post the crash info here would help?
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#31 [02:22] <HarryBrown> Hi i recently changed my acc pass due to my acc being hacked and its says the password is invalid despite me changing it multiple time via email
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#39 [03:01] <lucy_> it says mt drivers not updated and ive got my dxdiag but what should i do now?
#40 [03:01] <lucy_> *my
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#42 [03:02] <lucy_> please help me
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#44 [03:02] <Andrio> ??> lucy_ win/DXDiag
#45 [03:02] <Absol> lucy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#46 [03:03] <lucy_> thank you!
#47 [03:07] <lucy_> i've done all of that yet nothing has changed or done anything
#48 [03:08] <lucy_> help pleasee?!?!?
#49 [03:10] <Andrio> Show me the link to your DXDiag report.
#50 [03:13] <lucy_> i give up i'll just remove minecraft.
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#53 [03:15] <Andrio> o
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#58 [03:34] <gmwbbbb> i forget my password and i send it to mojang but mojang dint send a email for me to reset it
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#67 [04:06] <Lukas> Hello, I forgot my password get no e-mail to reset
#68 [04:12] <Lukas> hello ?
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#81 [05:15] <djoice> Hello! How can I increase the limit requests to a public API? My Project - https://minecraft-statistic.net
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#83 [05:18] <djoice> Accessing API is only the user's request, all the results will be recorded to the cache for one week.
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#89 [05:53] <macaracoon> hey, i could use help installing minecraft on my laptop running windows 7, it should work since it worked about two years ago but now i really don't know what the problem is so I followed the steps that were given
#90 [05:53] <macaracoon> here is my system information if anyone would be so kind to have a look
#91 [05:53] <macaracoon> http://paste.ubuntu.com/23173163/
#92 [06:01] <Andrio> macaracoon, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#99 [06:38] <MrJoey_> Hello, I cant login anymore.
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#107 [06:49] <RegularCheese> Someone changed my name in minecraft so i changed my password is there anyway i can get back my old username?
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#122 [07:47] <hermelien> i got a crash on minecraft
#123 [07:47] <hermelien> something with failed to create child event loop
#124 [07:48] <hermelien> when loading a new world it is stuck at building terrain and then it crashes
#125 [07:49] <hermelien> i've tried everyting
#126 [07:49] <hermelien> deleting everything from minecraft
#127 [07:49] <hermelien> uninstalling all my anti-viruses
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#130 [07:52] <hermelien> [14:47] <hermelien> i got a crash on minecraft [14:47] <hermelien> something with failed to create child event loop [14:48] <hermelien> when loading a new world it is stuck at building terrain and then it crashes [14:49] <hermelien> i've tried everyting [14:49] <hermelien> deleting everything from minecraft
#131 [07:53] <hermelien> i got a crash on minecraft something with failed to create child event loop when loading a new world it is stuck at building terrain and then it crashes i've tried everyting deleting everything from minecraft uninstalling all my anti-viruses
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#133 [07:57] <hermelien_> i got a crash on minecraft something with failed to create child event loop when loading a new world it is stuck at building terrain and then it crashes i've tried everyting deleting everything from minecraft uninstalling all my anti-viruses
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#150 [08:33] <RicardoKiller68> hello someone speaks Spanish ?
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#155 [08:56] <AceOfCircles> I have a dark room mob farm which isn't spawning. Vanilla survival server. Platform base over desert at 128. Then, a 28 block drop which goes up to my dark room. Based on this design https://www.youtube.com/watch?v=RnALOZ3Ip50
#156 [08:57] <AceOfCircles> That's 128 above ground level
#157 [08:57] <macaracoon> anybody there who could find out why i cannot run minecraft? :(
#158 [08:57] <macaracoon> http://paste.ubuntu.com/23173163/
#159 [09:09] <Andrio> macaracoon, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#164 [09:18] <macaracoon> andrio thank you very much :) I'll see if it works now
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#166 [09:20] <TheKingOfBlaze> Hello when i login to minecraft server it crashes and put me back to Minecraft Launcher please help
#167 [09:22] <TheKingOfBlaze> Please help
#168 [09:23] <Andrio> ??> TheKingOfBlaze launcher/game-output
#169 [09:23] <Absol> TheKingOfBlaze: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#170 [09:23] <Absol> TheKingOfBlaze: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#171 [09:24] <TheKingOfBlaze> ok
#172 [09:24] <Andrio> AceOfCircles, where do you stand in relation to the spawning platforms?
#173 [09:24] <TheKingOfBlaze> There it is http://paste.ubuntu.com/23173789/
#174 [09:24] <Andrio> And the difficulty is set to at least normal, right?
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#178 [09:28] <TheKingOfBlaze> http://paste.ubuntu.com/23173789/
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#180 [09:31] <AceOfCircles> Andrio, the difficulty is on hard and I stand at the base of the drop. https://s9.postimg.org/uioczwx5b/2016_09_13_09_30_20.png
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#182 [09:32] <TheKingOfBlaze> Absol, http://paste.ubuntu.com/23173789/
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#184 [09:34] <TheKingOfBlaze> Please http://paste.ubuntu.com/23173789/
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#187 [09:36] <meganmagnum> hoi
#188 [09:36] <meganmagnum> hoe moet je minecraften als hij niet eens kan opstarten
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#190 [09:38] <pie_flavor> TheKingOfBlaze: you do not need to repeat anything
#191 [09:38] <TheKingOfBlaze> Sorry
#192 [09:40] <pie_flavor> TheKingOfBlaze: what os are you on
#193 [09:40] <TheKingOfBlaze> sorry im from other country not understanding.
#194 [09:40] <Andrio> pie_flavor, Windows.
#195 [09:40] <pie_flavor> OS
#196 [09:40] <pie_flavor> ??> TheKingOfBlaze win/reinst
#197 [09:40] <Absol> TheKingOfBlaze: You may need to reinstall the locally installed files that Minecraft puts into place.
#198 [09:40] <Absol> TheKingOfBlaze: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#199 [09:41] <TheKingOfBlaze> Windows
#200 [09:41] <TheKingOfBlaze> ok
#201 [09:41] <TheKingOfBlaze> il try
#202 [09:42] <TheKingOfBlaze> except what?
#203 [09:45] <pie_flavor> the folder named 'saves'
#204 [09:46] <TheKingOfBlaze> ok
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#209 [10:03] <Sqnd> Hey
#210 [10:03] <Sqnd> I can"t login to my Minecraft acccount
#211 [10:03] <Sqnd> like 2 months already
#212 [10:03] <Sqnd> Please help me! :(
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#226 [10:37] <unddreng> Hello guys, i cant Remember my email to my account. And i cant Remember or find my transaction ID. What do i do?
#227 [10:38] <unddreng> #minecrafthelp! Hello guys, i cant Remember my email to my account. And i cant Remember or find my transaction ID. What do i do?
#228 [10:38] <GreyVulpine> Do you remember when you purchased minecraft?
#229 [10:38] <GreyVulpine> Or how you purchased minecraft?
#230 [10:38] <unddreng> not quite the date
#231 [10:38] <GreyVulpine> Perhaps the year?
#232 [10:38] <unddreng> i think about 2012
#233 [10:38] <unddreng> or 11
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#235 [10:38] <GreyVulpine> And did you use a credit card? Paypal?
#236 [10:38] <unddreng> credit card
#237 [10:40] <unddreng> got any ideas for what i can do?
#238 [10:40] <GreyVulpine> So, about 2011-2012, Mojang used a few different payment methods, including DIBS and Moneybookers/skrill
#239 [10:40] <GreyVulpine> You'll need to start contacting them for customer support, see what service you used, and ask them to recover the transaction ID for you
#240 [10:40] * TheSexyITa [TheSexyITa@notlogged] has joined #minecrafthelp
#241 [10:40] <GreyVulpine> For contact information on those respective services, please see: https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#243 [10:42] <unddreng> thanks! :)
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#248 [11:06] <GeorgeLuke> We are unable to play the minecraft game & don't know how to fix the problem ?
#249 [11:06] <pie_flavor> GeorgeLuke: Well, what is the problem?
#250 [11:06] <pie_flavor> Any error messages, notable events, stuff like that?
#251 [11:08] <GeorgeLuke> Yes error message saying unable to load pixlemon - graphic card - Im not the person who will play this game I'm the mum trying to sort it for my son
#252 [11:08] <GeorgeLuke> It's an oldish pc and is running windows 7
#253 [11:09] <pie_flavor> GeorgeLuke: Unfortunately Pixelmon is a Minecraft mod, i.e. third-party software not made by mojang.
#254 [11:09] <pie_flavor> ??> GeorgeLuke mods
#255 [11:09] <Absol> GeorgeLuke: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#256 [11:09] <Absol> GeorgeLuke: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#257 [11:09] <pie_flavor> absol's our pastebot
#258 [11:09] <pie_flavor> If the problem persists even after removing Pixelmon, then we can help. Otherwise, it's Pixelmon's fault, and we're not Pixelmon support.
#259 [11:10] <GeorgeLuke> Sorry you have completely lost me there = is there anything simple I can try
#260 [11:10] <pie_flavor> GeorgeLuke: Pixelmon's a mod. Software written by someone else with the intention of modifying the game.
#261 [11:10] <GeorgeLuke> We bought minecraft and don't know what this pixel mon thing is
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#263 [11:11] <pie_flavor> GeorgeLuke: It definitely says 'pixelmon'? not 'pixel format' or something?
#264 [11:11] <pie_flavor> And if neither of you know what it is, does anyone else use this computer?
#265 [11:11] <GeorgeLuke> Hold fire I will try and push play and see what happens
#266 [11:12] <GeorgeLuke> Pixel Format Not Accelerated
#267 [11:12] <pie_flavor> Ah. That's completely different from Pixelmon.
#268 [11:12] <GeorgeLuke> This is what it says when I try to play minecraft
#269 [11:13] <pie_flavor> That's a problem we can solve. Decently easily, in fact.
#270 [11:13] <GeorgeLuke> as it says fix the problem and it shows - Pixel Format Not Accelerated
#271 [11:13] <pie_flavor> ??> GeorgeLuke win/dxdiag
#272 [11:13] <Absol> GeorgeLuke: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#273 [11:13] <GeorgeLuke> Ok I will try
#274 [11:14] <pie_flavor> GeorgeLuke: Keep in mind, it's not a solution, it's a way for us to gather more information.
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#279 [11:21] <GeorgeLuke> when you have copied it over to ubunto what do you do then ?
#280 [11:21] * psycko [psycko@notlogged] has joined #minecrafthelp
#281 [11:21] <pie_flavor> GeorgeLuke: Click the large Paste! button, then put the link in chat here.
#282 [11:21] <pie_flavor> GeorgeLuke: Click the large Paste! button, then put the link in chat here.
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#286 [11:23] <psycko> bonjour j'ai un probleme quand je veux installer forge l'installation ne repond pas et me dit que java ne répond pas comment resoudre le probleme
#287 [11:23] <pie_flavor> ??> psycko lang/fr
#288 [11:23] <Absol> psycko: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#289 [11:25] <pie_flavor> ??> psycko mods
#290 [11:25] <Absol> psycko: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#291 [11:25] <Absol> psycko: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#292 [11:26] <psycko> hello when I want to install the Sarette forge plant and said that Java SE binary answers how do solve the problem
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#295 [11:29] <birdy> hello when I want to install the Sarette forge plant and said that Java SE binary answers how do solve the problem
#296 [11:30] <pie_flavor> birdy: hello psycko
#297 [11:30] <pie_flavor> ??> birdy mods
#298 [11:30] <Absol> birdy: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#299 [11:30] <Absol> birdy: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#301 [11:31] <pie_flavor> o/
#302 [11:33] <birdy> or is that jen have to go to get help
#303 [11:34] <pie_flavor> yes
#304 [11:34] <pie_flavor> i think
#305 [11:35] <pie_flavor> i don't know what 'jen' means, but it's probably a missed translation
#306 [11:35] <birdy> yes google traduction
#307 [11:39] <birdy> Hello I have a problemme with linstallation of forge he tells me that Java does not answer or doije to go to have of the help
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#312 [11:41] <djjosefire> who to fix java.lang.nullpointerexception group error?
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#317 [11:52] <landmijner> my minecraft is crashed
#318 [11:54] <pie_flavor> ??> landmijner launcher/crash-log
#319 [11:54] <Absol> landmijner: We need to see your crash log, which appears after a crash.
#320 [11:54] <Absol> landmijner: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#321 [11:54] <landmijner> oke wit a second please
#322 [11:57] <landmijner> http://paste.ubuntu.com/23174428/
#323 [11:57] <landmijner> is that good ???
#324 [11:57] <pie_flavor> that wasn't the question
#325 [11:57] <landmijner> o
#326 [11:57] <pie_flavor> the crash log
#327 [11:58] <landmijner> ------------------
#328 [11:58] <landmijner> Completely ignored arguments: [--nativeLauncherVersion, 307]]
#329 [11:58] <landmijner> is that good
#330 [11:59] <pie_flavor> no
#331 [11:59] <pie_flavor> do the same thing
#332 [11:59] <pie_flavor> paste.ubuntu.com
#333 [12:00] <landmijner> yes
#334 [12:00] <landmijner> and then
#335 [12:00] <pie_flavor> put the crash log in paste.ubuntu.com, and put the link here
#336 [12:00] <landmijner> ok
#337 [12:01] <landmijner> http://paste.ubuntu.com/23174439/
#338 [12:01] <landmijner> is that good
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#341 [12:02] <pie_flavor> landmijner: Download the file from https://downloadcenter.intel.com/download/22165 and install it. Once it's installed, restart your computer. Your minecraft will be fixed.
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#343 [12:02] <landmijner> ok nice
#344 [12:02] <landmijner> ok nice
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#352 [12:08] <Moblar> When I try to play minecraft a pop up says I have a lack of updated graphics drivers http://paste.ubuntu.com/23174438/
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#355 [12:10] <pie_flavor> Moblar: Unfortunately the Intel 4 series chipsets are not supported past Windows 7. You'll need to install Windows 7 or use a different computer.
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#357 [12:11] <AR15GLOCK21> I just tried to launch minecraft and received an error. AMD shows I have the latest driver for my video card. This is the diag results http://paste.ubuntu.com/23174454/
#358 [12:14] * bananaman [bananaman@notlogged] has joined #minecrafthelp
#359 [12:14] <bananaman> hi
#360 [12:15] <bananaman> my account has been hacked i set reset password and i dindt receive a email for my password i havent played in a year
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#365 [12:23] <AR15GLOCK21> I just tried to launch minecraft and received an error. It says lack of updated graphics drivers. AMD shows I have the latest driver for my video card. This is the diag results http://paste.ubuntu.com/23174454/
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#368 [12:24] <Awztun> I have a problem with my dxdiag file
#369 [12:25] <Awztun> I have the link ready, but I don't know what to do next
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#371 [12:27] <Lord_Ralex> AR15GLOCK21, install the "Catalyst Software Suite" from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#372 [12:27] <Lord_Ralex> Awztun, please post the link here
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#374 [12:28] <Awztun> http://paste.ubuntu.com/23174489/
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#379 [12:29] <jjnow> how do getg pixelmon
#380 [12:29] <jjnow> ????
#381 [12:30] <jjnow> do u neeed to buy the mndcraft game first
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#383 [12:33] <Rocix78> qwee
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#385 [12:33] <burak32> I got a problem with my old minecraft acc when i logging with username and i forgot my old mail how can i login into minecraft.net?
#386 [12:35] <jjnow> can anyone help me out
#387 [12:35] <burak32> can somebody tell me my mail from this acc or change my mail?
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#405 [13:05] <TheKingOfBlaze> Hello i reinsttaled my minecraft memory like you said but when i played one game and Logged out it Crashed gain :(
#406 [13:08] <TheKingOfBlaze> http://paste.ubuntu.com/23173789/
#407 [13:08] <TheKingOfBlaze> http://paste.ubuntu.com/23173789/
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#410 [13:16] <eCu_> Anyone there?
#411 [13:16] <eCu_> Im trying to find a plugin name, Its a plugin where mob spawners can stack, and mobs spawn allready stacked
#412 [13:17] <eCu_> If anyone can help me with that i would apreciate
#413 [13:19] <urielsalis> ??> eCu_ mods
#414 [13:19] <Absol> eCu_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#415 [13:19] <Absol> eCu_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#419 [13:20] <TheKingOfBlaze> Absol i reinstalled Minecraft files and i played one game , i loged out and it crashed again :(
#420 [13:21] <KetchupNSenf> http://paste.ubuntu.com/23174718/
#421 [13:21] <KetchupNSenf> http://paste.ubuntu.com/23174718/
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#424 [13:25] <clueless> Bought my daughter a computer and she cannot get minecraft to load. Errors everytime we click play
#425 [13:25] <clueless> can anyone help us?
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#431 [13:39] <TheKingOfBlaze> Please help someone
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#434 [13:46] <TheKingOfBlaze> I reinstalled minecraft files like uyou said and then i played on one server , andwhen i loged out i crashed again please help... :(
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#436 [13:54] <TheKingOfBlaze> Please.......
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#449 [14:20] <KetchupNSenf> http://paste.ubuntu.com/23174718/
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#451 [14:24] <Timoha_First> does not confirm my account password, I do all of the methods: and waited for 10 minutes and rebooted modemm but nothing helped
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#454 [14:26] <LordAbyss> can someone tell me how to fix SocketTimeoutExeption: connect timmed out
#455 [14:27] <Timoha_First> I have by the way is exactly the same problem in the past for the launcher
#456 [14:30] <LordAbyss> how did you fix it?
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#459 [14:36] <LordAbyss> can someone tell me how to fix SocketTimeoutExeption: connect timmed out
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#461 [14:40] <LordAbyss> can someone tell me how to fix SocketTimeoutExeption: connect timmed out
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#470 [15:09] <Colin> Hello, i just started having this problem about an hour ago and i was wondering if you could help: Everytime i go to launch minecraft it instantly crashes and it says "we think your account may be modded" when the only mod i use if optifine and ive been using it for 2 years and never had a problem like this
#471 [15:11] <GreyVulpine> We see Optifine causing issues all the time here. We don't provide support for optifine here, try their forums.
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#474 [15:12] <Colin> I dont think that it is the mod that is causing the issue but maybe the launcher
#475 [15:12] <Colin> ive had optifine for 2 years
#476 [15:12] <GreyVulpine> Give us the error report with an unmodded minecraft
#477 [15:12] <Colin> i have a dxdiag report is that what you would like to see?
#478 [15:13] <GreyVulpine> I would like to see the error report that you get when minecraft crashes.
#479 [15:13] <Colin> - Initialization -- Details: Stacktrace: at ave.a(Minecraft.java:406) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.8.8 Operating System: Windows 10 (amd64) version 10.0 CPU: <unknown> Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 69622288 bytes (66 MB) / 151785472 bytes (144 MB) up to 1
#480 [15:13] <Colin> that is what it says
#481 [15:13] <GreyVulpine> Colin - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#482 [15:14] <Colin> http://paste.ubuntu.com/23175135/
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#484 [15:14] <GreyVulpine> Right, now give me one that's from an unmodified minecraft install
#485 [15:15] <Colin> where can i find that
#486 [15:15] <GreyVulpine> Launch minecraft without mods. When it crashes, give me that error report
#487 [15:15] <Colin> ok i think thats what i just gave you but ill do it again and see if it changes
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#489 [15:17] <Colin> http://paste.ubuntu.com/23175143/
#490 [15:17] <Colin> there you go
#491 [15:17] <GreyVulpine> Unload that resource pack
#492 [15:17] <Colin> delete it?
#493 [15:17] <GreyVulpine> Remove or delete it
#494 [15:17] <Colin> ok
#495 [15:17] <Colin> then launch again?
#496 [15:18] <GreyVulpine> Yes
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#498 [15:19] <Colin> http://paste.ubuntu.com/23175153/
#499 [15:19] <GreyVulpine> Resource pack is still loaded
#500 [15:19] <Colin> i deleted it
#501 [15:19] <GreyVulpine> Line 23: "Resource Packs: [§b§oFrost §f[ §b512x §f].zip]"
#502 [15:20] <PugaBear> http://paste.bn-mc.net/ayeno.avrasm What does this error mean? It's in the game output tab (nothing more than "[16:11:54 ERROR]: Game ended with bad state (exit code 1)" in the launcher log
#503 [15:20] <PugaBear> When the game crashes ^
#504 [15:20] <Colin> im not sure what that is
#505 [15:20] <GreyVulpine> PugaBear - Windows username has a ! mark in it
#506 [15:21] <PugaBear> It's not cared before
#507 [15:21] <GreyVulpine> PugaBear - That causes issues with the launcher. Change the working directory
#508 [15:21] <GreyVulpine> PugaBear - The launcher has always thrown an error when an ! is in the windows username
#509 [15:21] <Colin> so i deleted the texture pack but it still says that im using that resource pack in the crash report
#510 [15:21] <PugaBear> Huh maybe she moved it recently
#511 [15:22] <GreyVulpine> Colin - Delete everything inside .minecraft (Saving your saves and server.dat if you wish) then try reinstalling minecraft
#512 [15:23] <Colin> ill just put everything from my .minecraft in a folder on my desktop is that ok?
#513 [15:23] <GreyVulpine> That's fine.
#514 [15:23] <Colin> ok
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#517 [15:24] <Colin> its going to take a minute for everything to transfer
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#520 [15:25] <Colin> its going to take a couple minutes for everything to transfer so ill get back to you after everything is transfered
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#524 [15:31] <TomGrizz> Everytime I try to load up minecraft it crashes just after clicking play on the launcher. It then comes up with an error message saying Outdated graphics drives? http://paste.ubuntu.com/23175175/
#525 [15:32] <Colin> ok GreyVulpine everything is out of my .minecraft. you want me to reinstall minecraft now?
#526 [15:32] <GreyVulpine> TomGrizz - Download and install: http://www.nvidia.com/download/driverResults.aspx/107008/en-us
#527 [15:32] <GreyVulpine> Colin - Yes
#528 [15:33] <Colin> ok
#529 [15:33] <TomGrizz> Doing it now
#530 [15:39] <Colin> i took everything from my .minecraft but it didnt actually delete so im deleting it now. its going to take another couple minutes
#531 [15:41] <Colin> Grey are you still here?
#532 [15:42] <Colin> i deleted everything from .minecraft and it still crashed: http://paste.ubuntu.com/23175225/
#533 [15:43] <Colin> GreyVulpine?
#534 [15:44] <GreyVulpine> Hmm. when exactly does it crash?
#535 [15:44] <Colin> it crashed the second i load it up
#536 [15:44] <GreyVulpine> As soon as you press play?
#537 [15:44] <Colin> yes
#538 [15:47] <Colin> should i restart my computer? this is so stupid. this hasnt happened before
#539 [15:47] <GreyVulpine> I suppose...
#540 [15:48] <GreyVulpine> Not quite sure here
#541 [15:48] <Colin> yeah its really weird. it said something about maybe an outdated graphics card? is that a possibility
#542 [15:48] <GreyVulpine> Could be
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#544 [15:49] <GreyVulpine> Typically, it would give a better stack trace if it was that.
#545 [15:49] <Colin> is there a way to update my graphics card? because i get about 300+ FPS in minecraft so it would cost a nice some of money to get a new graphics card
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#547 [15:50] <GreyVulpine> Depends on the card. Most can be updated through a driver.
#548 [15:50] <Colin> is there a way to check it?
#549 [15:50] <GreyVulpine> Got a link to your dxdiag/
#550 [15:51] <Colin> http://paste.ubuntu.com/23175175/
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#553 [15:52] <GreyVulpine> Colin - Are.. you sure that's yours?
#554 [15:52] <GreyVulpine> Repost from earlier -- <TomGrizz> Everytime I try to load up minecraft it crashes just after clicking play on the launcher. It then comes up with an error message saying Outdated graphics drives? http://paste.ubuntu.com/23175175/
#555 [15:52] <Colin> oh what the hell it isnt lol idk how that got up on my tabs. sorry ill get mine
#556 [15:53] <Colin> http://paste.ubuntu.com/23175261/
#557 [15:54] <GreyVulpine> Huh, yeah, you definitely need a video driver for that
#558 [15:54] <GreyVulpine> Nothing's installed
#559 [15:55] <Colin> oh, well this all started where my computer froze for about 5 seconds and then it made me log into computer again and then thats when it started crashing
#560 [15:55] <GreyVulpine> AMD Radeon HD 7600M Series on Windows 10, 64 bit.
#561 [15:55] <TomGrizz> Im still waiting for the drive to install
#562 [15:55] <GreyVulpine> Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#563 [15:56] <Colin> yeah thats correct what you said
#564 [15:56] <Colin> i have Radeon Graphics etc
#565 [15:56] <Colin> do i download the driver?
#566 [15:56] <GreyVulpine> Yes
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#568 [15:58] <Colin> im downloading something called a 64bit-radeon-software-crimson
#569 [15:58] <GreyVulpine> That's right
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#571 [15:58] <Colin> ok
#572 [15:59] <Colin> its going to take about 5+ minutes because my family members are using my internet and im on teamspeak etc.
#573 [15:59] <GreyVulpine> That's fine
#574 [15:59] <Colin> ok
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#576 [16:03] <Colin> its finished downloading. im finishing the setup now
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#578 [16:05] <Colin> its done downloading
#579 [16:05] <TomGrizz> how long is it supposed to take to install?
#580 [16:06] <GreyVulpine> TomGrizz - Completely depends on your computer, could be a few minutes.
#581 [16:06] <Colin> ok GreyVulpine ive finished everything im now doing the final download
#582 [16:07] * GreyVulpine nods
#582 [16:07] <Colin> ok its finished
#583 [16:07] <GreyVulpine> Colin - Restart when asked, then try minecraft.
#584 [16:07] <Colin> what should i do now
#585 [16:07] <TomGrizz> I feel like its frozen
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#587 [16:07] <Colin> should i restart my computer now? it hasnt asked me
#588 [16:08] <GreyVulpine> Colin - Did the setup run all the way through?
#589 [16:08] <Colin> yes
#590 [16:08] <GreyVulpine> Colin - Then yes, restart, and try minecraft
#591 [16:08] <Colin> ok it will disconect me from this chat wont it?
#592 [16:09] <GreyVulpine> Yes. You can get back on using the link you used previously if you wish, afterwards.
#593 [16:09] <Colin> ok should i just copy this link that im on now?
#594 [16:09] <GreyVulpine> No need.
#595 [16:10] <Colin> ok ill need to explain my situation again wont I? ill have a different person?
#596 [16:10] <GreyVulpine> Nope.
#597 [16:10] <Colin> oh ok then ill be back
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#601 [16:15] <Colin> Hello
#602 [16:16] <urielsalis> hi again Colin
#603 [16:16] <Colin> hello, im about to try minecraft and if it works im going to be so happy lol
#604 [16:16] <urielsalis> Colin, sure :)
#605 [16:19] <Colin> It works! thank you so much
#606 [16:20] <urielsalis> Colin, glad it worked :)
#607 [16:21] <Colin> ok thank you so much and tell GreyVulpine i said thank you. have a great day
#608 [16:21] <urielsalis> Colin, I will, Have a great day too!
#609 [16:31] <TomGrizz> okay it came up with an error message saying to run this application you must first install one of the following .NET Framework v4.0???
#610 [16:31] <player_> bye
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#612 [16:31] <urielsalis> TomGrizz, what is your username?
#613 [16:32] <TomGrizz> TomGrizzyt
#614 [16:32] <urielsalis> TomGrizz, you are using the latest launcher from minecraft.net/download ?
#615 [16:33] <TomGrizz> pretty sure i am
#616 [16:33] <urielsalis> TomGrizz, can you download it again to check?
#617 [16:33] <TomGrizz> Yeah
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#624 [17:01] <Corbscraft> Hello, I was playing on my Minecraft World and I turned on Fast Render with Optifine. After that, it seems that my graphics card stopped responding to the game.....WHEN I CAME BACK THE WORLD WAS MESSING FROM MY FILES
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#626 [17:01] <urielsalis> ??> Corbscraft mods
#627 [17:01] <Absol> Corbscraft: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#628 [17:01] <Absol> Corbscraft: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#629 [17:01] <Corbscraft> I was using forge at the time
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#631 [17:02] <urielsalis> Corbscraft, forge is a modloader
#632 [17:02] <Corbscraft> I know
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#634 [17:02] <Baahbi> 1-1
#635 [17:02] <Corbscraft> I was using the most updated optifine
#636 [17:02] <daryus> hey
#637 [17:03] <urielsalis> Corbscraft, we dont help with mods
#638 [17:03] <Corbscraft> I am asking about mods
#639 [17:03] <daryus> i need help to fix the crash
#640 [17:03] <Corbscraft> I am not*
#641 [17:03] <Corbscraft> Why is my world messing??????
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#643 [17:03] <urielsalis> Corbscraft, check in the .minecraft/saves folder
#644 [17:03] <Corbscraft> I did
#645 [17:04] <urielsalis> Corbscraft, if its not there, then it was deleted
#646 [17:04] <Corbscraft> !
#647 [17:04] <Corbscraft> Oh my
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#652 [17:05] <Corbscraft> I will report to Optifine....on the bright side, I did recently backup the world into a ZIP file yesterday
#653 [17:06] <Corbscraft> See ya
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#656 [17:22] * Xavier [Xavier@notlogged] has joined #minecrafthelp
#657 [17:24] <Xavier> Minecraft keeps saying "Socket Exception: Network is unreachable: connect".
#658 [17:25] <Xavier> I've tried allowing it in my security filters, restarted my internet. I've done everything I can think of.
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#662 [17:27] <urielsalis> ??> Xavier tools/hjt
#663 [17:27] <Absol> Xavier: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#664 [17:27] <Absol> Xavier: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#670 [17:33] <Xavier> My minecraft client is saying "Socket Exception: Network is unreachable: connect". I tried to allow it in my firewalls and internet security applications, and that didn't help.
#671 [17:33] <urielsalis> ??> Xavier tools/hjt
#672 [17:33] <Absol> Xavier: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#673 [17:33] <Absol> Xavier: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#674 [17:34] <Xavier> It said access was denied.
#675 [17:35] <urielsalis> Xavier, run it as admin
#676 [17:35] <Xavier> I am an admin.
#677 [17:35] <urielsalis> Xavier, then it shouldnt say access denied
#678 [17:36] <Xavier> I'm on the only accoutn on my computer, and I don't own any others.
#679 [17:36] <Xavier> account*
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#686 [17:39] <Xavier> It says to manually edit the file in notepad now.
#687 [17:39] <urielsalis> Xavier, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#688 [17:40] <Xavier> So, paste in in the content section?
#689 [17:41] <Xavier> http://paste.ubuntu.com/23175700/
#690 [17:41] * RomuloGame_BRS [RomuloGame_BRS@notlogged] has quit. (Ping timeout: 195 seconds)
#691 [17:41] <Xavier> Is that what you needed?
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#693 [17:43] <urielsalis> zano. I need the hjt report
#694 [17:43] <urielsalis> Xavier, no I need the hjt report
#695 [17:43] <Xavier> What's hjt?
#696 [17:43] * ismaelyoutuberxx [ismaelyoutuberxx@notlogged] has quit. (Quit: Web client closed)
#697 [17:43] <urielsalis> Xavier, the thing I told you to run
#698 [17:43] <Xavier> Oh, nevermind.
#699 [17:43] <Xavier> I know.
#700 [17:47] * lukegb [lukegb@notlogged] has joined #minecrafthelp
#701 [17:47] <Xavier> Here it is urielsalis,
#702 [17:48] <Xavier> http://paste.ubuntu.com/23175715/
#703 [17:48] <Xavier> It goes off the page just so you know...
#704 [17:48] <Xavier> Might have to scroll to the right...
#705 [17:48] <urielsalis> Xavier, run hjt as admin
#706 [17:49] <Xavier> But, I am.
#707 [17:49] <Xavier> Oh.
#708 [17:49] <Xavier> Ok.
#709 [17:50] <Xavier> It keeps saying it's already running...
#710 [17:50] <urielsalis> Xavier, what antivirus you have?
#711 [17:50] <Xavier> Webroot SecureAnywhere
#712 [17:50] <urielsalis> ??> Xavier av/webroot
#713 [17:50] <Absol> Xavier: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#714 [17:50] <Absol> Xavier: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#715 [17:51] <Xavier> It's not a lan server.
#716 [17:51] <Xavier> It's just loging in to minecraft
#717 [17:51] <Xavier> I can't log in, which obviously prevents me from using it.
#718 [17:51] <urielsalis> Xavier, same instructions, its just the static message
#719 [17:53] <Xavier> Webroot settings or pc settings?
#720 [17:53] <urielsalis> Xavier, webroot
#721 [17:54] <Terms> does anyone know about their IP getting banned from mojang?
#722 [17:54] <Xavier> Everyting is set to allow.
#723 [17:54] <Xavier> In Webroot.
#724 [17:55] <urielsalis> Terms, after 3 wrong passwords?
#725 [17:57] <Xavier> Ok, I allowed everything and tried it. Still the network unreachable message.
#726 [17:57] <urielsalis> Xavier, without HJT running correctly I cant know what the cause is
#727 [17:57] * escopiaovtr [escopiaovtr@notlogged] has joined #minecrafthelp
#728 [17:57] <Xavier> So it's a lost cause?
#729 [17:58] <urielsalis> Xavier, the thing that prevents hjt from running must be the same blocking minecraft, try to think what changed in the pc
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#731 [17:59] <Xavier> I have to go.
#732 [17:59] <Xavier> Thanks for trying to help.
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#737 [18:09] <Jordan> hi
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#739 [18:10] <Guest19123> i need help with my minecraft that kzzpq crashing every time i launch it
#740 [18:10] <Guest19123> http://paste.ubuntu.com/23175780/
#741 [18:10] <Guest19123> any ideas?
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#743 [18:13] <Charizard> my minecraft crashes every time i launch it , i have the latest java version , my computer is decent enough to handle the game and the auto-detector for Intel didnt help me
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#745 [18:14] <Charizard> http://paste.ubuntu.com/23116382/
#746 [18:14] <urielsalis> Charizard, download and install https://downloadcenter.intel.com/download/18223
#747 [18:15] <Charizard> ok ill try
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#756 [18:54] <Maxfield> I have been coming here off and on for a few months now and we have not been able to solve my issue, The screen goes white and I can hear everything in the game but I can see anything. Tabbing out and doesn't help. I have done all the usual stuff - fresh driver installs, java updates (bundled and outside), allocated more ram, etc - but have not been able to solve the issue. I bought a new graphics card, a 1060, and am still h
#757 [18:54] <Maxfield> http://paste.ubuntu.com/23175890/
#758 [18:54] <Maxfield> I am hoping it might help...
#759 [18:54] <urielsalis> ??> Maxfield mods
#760 [18:54] <Absol> Maxfield: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#761 [18:55] <Absol> Maxfield: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#762 [18:55] <Maxfield> No mods
#763 [18:55] <urielsalis> Maxfield, optifine and forge are mods
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#765 [18:56] <Maxfield> I am just using optifine
#766 [18:56] <urielsalis> Maxfield, can you give me a log without optifine?
#767 [18:58] <Maxfield> Well damn... I never get the crashes... I usually don't have optifine enabled, which could be the reason
#768 [18:58] <urielsalis> Maxfield, then it might be optifine
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#770 [18:59] <Maxfield> No, it happens without optifine, with a fresh MC install. I just recently gave optifine a try to see if it would help...
#771 [18:59] <urielsalis> Maxfield, then can you give me a log of that without optifine?
#772 [18:59] <Maxfield> I have been working with Cube for months...
#773 [19:00] <urielsalis> Maxfield, cube is away right now
#774 [19:01] <Maxfield> I know, I was just illustrating that we have tried lots
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#776 [19:02] <Maxfield> I honestly have not tried withouit optifine since the new graphics card install. Do you think that optinfine could cause the same issue that may have been resolved by the card install?
#777 [19:02] <urielsalis> Maxfield, it might. Its better(and easier) to be safe and try troubleshooting with a vanilla install
#778 [19:03] <Maxfield> I will see if I can get a log without optifine. Is a log without a crash any help? For instance, when the screen goes white, should I capture the log?
#779 [19:04] <urielsalis> Maxfield, I also see "Cant keep up" messages suggesting you are loading MC too much
#780 [19:04] <urielsalis> and that might be caused by the shader mod
#781 [19:05] <urielsalis> Maxfield, try without optifine(and get the log the same way you got this one) and paste the contents of C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid5116.log in paste.ubuntu.com and give me the link
#782 [19:05] <Maxfield> Ok, I will be back in a bit. Thanks for your help!
#783 [19:05] * urielsalis tips hat
#783 [19:12] * MrJosue [MrJosue@notlogged] has joined #minecrafthelp
#784 [19:12] <MrJosue> Hello
#785 [19:13] <MrJosue> No Puedo Entrar A Nada Relacionado Con Minecraft
#786 [19:14] <MrJosue> No I enter anything related to Minecraft
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#788 [19:14] <MrJosue> The page does not work neither me nor the server launcher
#789 [19:14] <MrJosue> La pagina no me funciona ni el launcher y tampoco los server
#790 [19:15] <MrJosue> La pagina no me funciona ni el launcher y tampoco los server Ayudenme
#791 [19:15] <MrJosue> The page does not work neither me nor the server launcher Help me
#792 [19:16] <mattym> MrJosue, What is the exact error you get?
#793 [19:16] <MrJosue> wait please
#794 [19:16] <MrJosue> [https://i.gyazo.com/thumb/1200/_9b92958062b29765d749a0b0cdcce0a5-png.jpg]<https://gyazo.com/2e8377178c8edbf12afd5c5a862d5dcd>
#795 [19:17] <mattym> MrJosue, And of the launcher?
#796 [19:17] <MrJosue> I can not get anything you do with Minecraft Premium Accounts Ni Ni Nothing Page does not Let Me Start Section Etc
#797 [19:18] <MrJosue> yes dont work
#798 [19:18] <mattym> MrJosue, Can you tell me or show me the error you get there?
#799 [19:18] * crak [crak@notlogged] has joined #minecrafthelp
#800 [19:18] <MrJosue> No Runs My Ip
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#803 [19:19] <mattym> MrJosue, What is the exact error you get in on the game launcher?
#804 [19:19] <MrJosue> https://gyazo.com/2e8377178c8edbf12afd5c5a862d5dcd
#805 [19:19] <MrJosue> I Dont Cant Login In The Laucher And The Page
#806 [19:20] <mattym> MrJosue, That is a image of the page, can you get an image of the launcher
#807 [19:20] <MrJosue> Ok
#808 [19:20] <MrJosue> Wait Please
#809 [19:21] <MrJosue> https://gyazo.com/0fd8acda3eb4e7b197ff87b50a5b39f9
#810 [19:21] <mattym> ??> MrJosue tools/hjt
#811 [19:21] <Absol> MrJosue: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#812 [19:21] <MrJosue> I Dont Cant Login Normal With Mi Ip And Dont Work The Servers
#813 [19:21] <Absol> MrJosue: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#814 [19:21] <mattym> MrJosue, Do the instructions from absol ^
#815 [19:22] <MrJosue> ok
#816 [19:22] <MrJosue> paste the text?
#817 [19:23] <mattym> MrJosue, Use the site in the instructions from Absol
#818 [19:23] <MrJosue> http://paste.ubuntu.com/23175961/
#819 [19:23] <mattym> ??> MrJosue info/mcleaks
#820 [19:23] <Absol> MrJosue: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#821 [19:23] <Absol> MrJosue: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#822 [19:23] <MrJosue> How?
#823 [19:24] <mattym> MrJosue, You need to do those instructions ^, to fix the hosts file do the next instructions
#824 [19:24] <MrJosue> Ok
#825 [19:24] <mattym> ??> MrJosue win/hosts/edit
#826 [19:24] <Absol> MrJosue: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#827 [19:24] <Absol> MrJosue: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#829 [19:25] <bloxxie> hi
#830 [19:25] <MrJosue> ok
#831 [19:25] <bloxxie> can anyone help me?
#832 [19:26] <MrJosue> I Open The host
#833 [19:26] <mattym> bloxxie, What is the problem you need help with?
#834 [19:26] <bloxxie> when i open up my minecraft launcher and i type my log in info and then this pops up https://gyazo.com/d7306496b7d717c25cc3f3803c75bf49
#835 [19:26] <mattym> MrJosue, Remove the two lines that have Mojang in them, then save the hosts file
#836 [19:26] <MrJosue> delete all?
#837 [19:26] <mattym> MrJosue, The two lines with the word mojang in them, delete those two lines then save it
#838 [19:27] <mattym> MrJosue, Then close it and try the game again
#839 [19:27] <urielsalis> ??> bloxxie info/mcleaks
#840 [19:27] <MrJosue> ok
#841 [19:27] <Absol> bloxxie: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
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#843 [19:27] <Absol> bloxxie: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#844 [19:27] <urielsalis> ??> bloxxie win/hosts/edit
#845 [19:27] <Absol> bloxxie: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#846 [19:27] <Absol> bloxxie: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#847 [19:27] <MrJosue> Ok Thx
#848 [19:27] <MrJosue> and the page minecraft.net
#849 [19:28] <mattym> MrJosue, Try both
#850 [19:28] <MrJosue> Ok Thx
#851 [19:28] <MrJosue> Work
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#853 [19:30] <bloxxie> Absol what do i do after i am in notepad and i entered the %SystemRoot%\System32\drivers\etc\hosts
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#855 [19:30] <urielsalis> bloxxie, remove all lines that contain Mojang in them
#856 [19:31] <bloxxie> then what after
#857 [19:32] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#858 [19:33] <bloxxie> do i click save then start up minecraft?
#859 [19:33] <mattym> bloxxie, Save it, close it, then try Minecraft
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#861 [19:34] <bloxxie> thanks!!!
#862 [19:34] <bloxxie> it is fixed
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#864 [19:35] <mitch> Hey im getting the Pixel Format Not Accelerated Error Message. I checked my drivers but tehy all seem up to date.
#865 [19:35] <mitch> here is my DxDiag http://paste.ubuntu.com/23175786/
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#868 [19:38] <mattym> mitch, One moment
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#870 [19:39] <mattym> mitch, Download and Install the Catalyst Software Suite from this page. http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#871 [19:39] * lukegb [lukegb@notlogged] has quit. (Ping timeout: 186 seconds)
#872 [19:40] <mitch> ok
#873 [19:43] <mitch> im installing it now
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#875 [19:47] <Maxfield> Uriel, my game is currently active. The screen is black and I can hear things in the background. I was able to set my gamemode to creative so I will not be killed. Here is the log you requested up to now: http://paste.ubuntu.com/23175999/
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#877 [19:48] <urielsalis> java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:0
#878 [19:48] <urielsalis> hmm
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#880 [19:48] <urielsalis> Maxfield, what is VBO set to in video settings?
#881 [19:49] <Maxfield> It is on default, I deleted everything and started fresh when we last spoke. Let me confirm.
#882 [19:49] <urielsalis> Maxfield, set it to off if its on
#883 [19:49] <Maxfield> Can'
#884 [19:49] <Maxfield> Can't confirm, game is black. Want me to shut it off?
#885 [19:49] <urielsalis> Maxfield, sure
#886 [19:49] <mitch__> I'm back from installing the legacy drivers, It still seems to not be working.
#887 [19:50] <mattym> mitch__, Did the driver install finish without errors?
#888 [19:50] <Maxfield> VBO is set to on
#889 [19:50] <mitch__> yes
#890 [19:50] <mattym> mitch__, Did you restart the computer when it finished?
#891 [19:50] <mitch__> yes
#892 [19:51] <mattym> mitch__, Is it still the same crash, "Pixel Format Not Accelerated"/
#893 [19:51] <mitch__> yes
#894 [19:51] <mattym> ??> mitch__ win/reinst
#895 [19:51] <Absol> mitch__: You may need to reinstall the locally installed files that Minecraft puts into place.
#896 [19:51] <Absol> mitch__: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#897 [19:51] <mattym> mitch__, Try the instructions Absol wrote
#898 [19:51] <mitch__> ok
#899 [19:52] <Maxfield> I didn't change it, it was set to on.
#900 [19:53] <mitch__> It worked, thanks for the help!
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#902 [20:02] <topes1> I got a error when trying to launch minecraft error 5 and when it works gives me the 87 error
#903 [20:10] <Maxfield> Are you still available Uriel?
#904 [20:12] <pie_flavor> topes1: that's not very helpful
#905 [20:12] <pie_flavor> what's the full error text?
#906 [20:12] <urielsalis> Maxfield, back
#907 [20:12] <urielsalis> Maxfield, set it to off
#908 [20:13] <Maxfield> Ok, I wil give it a shot.
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#913 [20:17] <Matias_HD> hola
#914 [20:17] <pie_flavor> hi
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#916 [20:18] <Matias_HD> i have the error
#917 [20:19] <pie_flavor> Matias_HD: What error?
#918 [20:19] <Matias_HD> sorry but we couldn't connect to our servers
#919 [20:19] * CjBruh21 [CjBruh21@notlogged] has joined #minecrafthelp
#920 [20:19] <pie_flavor> What's the full error message?
#921 [20:19] <CjBruh21> hi
#922 [20:20] <CjBruh21> i need help
#923 [20:20] <pie_flavor> hi
#924 [20:20] <pie_flavor> yes, with what?
#925 [20:20] <CjBruh21> here is the problem
#926 [20:20] <CjBruh21> i luanch the game right?
#927 [20:20] <CjBruh21> then it loads up
#928 [20:20] <CjBruh21> then i get a lack of outdated drivers
#929 [20:21] <pie_flavor> ??> CjBruh21 win/dxdiag
#930 [20:21] <Absol> CjBruh21: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#931 [20:21] <CjBruh21> so i click on the "Fix My Problem" do what it says but it still doesnt work
#932 [20:21] <CjBruh21> http://paste.ubuntu.com/23176062/
#933 [20:22] <pie_flavor> CjBruh21: Unfortunately, the Intel Q45/Q43 chipsets are not supported past Windows 7.
#934 [20:22] <CjBruh21> how do i update it?
#935 [20:22] <pie_flavor> You will need to install Windows 7, or use a different computer.
#936 [20:22] <CjBruh21> so there is no way to update it?
#937 [20:23] * topes1 [topes1@notlogged] has quit. (Ping timeout: 195 seconds)
#938 [20:23] <pie_flavor> Depends. Your dxdiag doesn't say anything about whether your computer is a desktop or laptop
#939 [20:23] <CjBruh21> its a desktop
#940 [20:23] <pie_flavor> Then theoretically you could take it to a computer repair or computer parts store, and get the graphics card upgraded
#941 [20:24] <CjBruh21> oh and by the way i had Windows 7 before and minecraft but i had the same type of error
#942 [20:24] <CjBruh21> ok
#943 [20:24] <pie_flavor> CjBruh21: There are updated drivers for your graphics card, but they only work on Windows 7.
#944 [20:24] <urielsalis> CjBruh21, in Windows 7 is fixable, in Windows 10 nope
#945 [20:24] <CjBruh21> do you know or have an idea of how much it will cost?
#946 [20:24] <pie_flavor> If you reinstalled Windows 7, you could install the updated graphics driver, and everything would be good.
#947 [20:24] <urielsalis> CjBruh21, depends on what you buy
#948 [20:24] <pie_flavor> Depends on the graphics card.
#949 [20:25] <pie_flavor> That's like asking 'how much does a computer cost'.
#950 [20:25] <CjBruh21> ok thanks you guys you are very helpful
#951 [20:25] <CjBruh21> but i dont quite know how to downgrade back to windos 7
#952 [20:25] <CjBruh21> windows*
#953 [20:26] <pie_flavor> CjBruh21: Again, depends.
#954 [20:26] <CjBruh21> ok
#955 [20:26] <mattym> CjBruh21, If you google "How to reinstall windows 7" it should get you the right info, if you dont think you can do it, a computer store can also do that
#956 [20:26] <pie_flavor> If your computer has a recovery partition, or came with recovery disks, you can use those.
#957 [20:26] <pie_flavor> Otherwise, you'll need to purchase a set of Windows 7 install disks.
#958 [20:26] <pie_flavor> It's something you can likely do yourself, but again, a computer store can do this for you as well.
#959 [20:27] <CjBruh21> ok thanks so after i get windows 7 how do i update the graphics card
#960 [20:28] <mattym> CjBruh21, Come back here with a new dxdiag report and we can get you the right info
#961 [20:28] <CjBruh21> ok thank you
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#966 [20:38] <dfas> sdasd
#967 [20:38] <dfas> sdasd
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#970 [20:43] <CjBruh21> hey
#971 [20:46] <CjBruh21> ok well im going to continue on my search for reinstalling windows 7 tommorrow because it is getting pretty late
#972 [20:46] <CjBruh21> by tommorrow i will have the dxdiag details ready
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#983 [21:20] <Lama> Hi guys. I've got a weird text : " "Sorry, but we couldn't connect to our servers. please make sure that you are online and that Minecraft is not blocked "
#984 [21:21] <Lama> Someone knows what to do ?
#985 [21:21] <pie_flavor> Lama: Is that the full text?
#986 [21:21] <Lama> Yep.
#987 [21:22] <pie_flavor> Are you on Windows?
#988 [21:22] <Lama> Yes, but it's not my firewall or anti-virus
#989 [21:24] <pie_flavor> Lama: It could be Windows Firewall.
#990 [21:24] <pie_flavor> Have you added an exception for Java in Windows Firewall?
#991 [21:25] <Lama> i totale deactivated my firewall and it's still not working
#992 [21:25] * Dustybonss [Dustybonss@notlogged] has joined #minecrafthelp
#993 [21:25] <pie_flavor> That's interesting.
#994 [21:25] <mattym> ??> Lama tools/hjt
#995 [21:25] <Absol> Lama: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#996 [21:25] <Absol> Lama: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#997 [21:26] <Lama> Ok, wait a moment
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#999 [21:28] <Dustybonss> Hello i have a problem with minecraft right now Any minecraft i play Modded or Regualr non modded the home screen is very laggy and it takes a few secconds to Show that my mouse is over the Multiplayer tab, It used to work fine and ive found that if i change what java Minecraft runs on it was a qucik fix minecraft is using 1.8.0_25 Of java i changed it to use the latest version i have installed which is 1.8.0_101 of java and it
#1000 [21:29] <KlukeSkyWalker> can someone please help me with Forge? The texture loading when it downloads causes it to crash
#1001 [21:30] * KlukeSkyWalker [KlukeSkyWalker@notlogged] has quit. (Client Quit)
#1002 [21:31] <pie_flavor> Dustybonss: Seems your message was cut off
#1003 [21:31] <Dustybonss> How much of it
#1004 [21:31] <pie_flavor> can't you see it?
#1005 [21:32] * Lama [Lama@notlogged] has quit. (Quit: Web client closed)
#1006 [21:32] <Dustybonss> no it shows all of the message for me
#1007 [21:32] <pie_flavor> 'of java and it ' message ends
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#1009 [21:33] <Dustybonss> Oh after that it says "And it fixed it for awhile but now its broken again
#1010 [21:33] <mattym> Dustybonss, On unmodded, does the game ever crash, or just respond slowly?
#1011 [21:33] <Zombie__> Hey Ive been having an issue t
#1012 [21:33] <Dustybonss> Yes it responds very slowly
#1013 [21:34] <Dustybonss> its so Slow it doesnt register my clicks when i try to click Multiplayer
#1014 [21:34] <Zombie__> with minecraft I cannot Launch the game due to a runtime error caused by corruption
#1015 [21:34] <pie_flavor> Zombie__: What's the exact error?
#1016 [21:34] <mattym> ??> Dustybonss win/reinst
#1017 [21:35] <Absol> Dustybonss: You may need to reinstall the locally installed files that Minecraft puts into place.
#1018 [21:35] <Absol> Dustybonss: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1019 [21:35] <mattym> Dustybonss, Try the instructions from Absol
#1020 [21:36] <Dustybonss> Ive uninstalled minecraft deleted all files everything even tried Facrory reseting my computer to see if it was my computer
#1021 [21:36] <mattym> Zombie__, What antivirus/firewall software do you have installed?
#1022 [21:36] <Zombie__> Its unable to start the minecraft runtime enviroment this is most likely caused by a corruption please try to reinstall the game
#1023 [21:36] <mattym> ??> Dustybonss win/dxdiag
#1024 [21:36] <Absol> Dustybonss: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1025 [21:37] <Dustybonss> what will that do
#1026 [21:37] <Zombie__> And I do not have an antivirus
#1027 [21:37] <pie_flavor> it'll tell us more
#1028 [21:37] <Dustybonss> ah okay
#1029 [21:37] <mattym> ??> Zombie__ tools/hjt
#1030 [21:37] <Absol> Zombie__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1031 [21:37] <Absol> Zombie__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1034 [21:39] <Zombie__> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 307 Operating System: Windows 8.1 Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\Dylan\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecraft/game TmpDir dir: C:
#1035 [21:39] <Zombie__> This is the Nativelog
#1036 [21:40] <mattym> Zombie__, Follow the directions from Absol
#1037 [21:40] <Hydrapsy> how do I update spigot 1.9
#1038 [21:41] <pie_flavor> ??> Hydrapsy mods
#1039 [21:41] <Absol> Hydrapsy: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1040 [21:41] <Absol> Hydrapsy: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1041 [21:41] <pie_flavor> Hydrapsy: ignore the second message, it isn't forge
#1042 [21:41] <Hydrapsy> On mac,it says spigot is outdated
#1043 [21:41] <pie_flavor> the proper channel is #spigot
#1044 [21:41] <Dustybonss> Okay ive done it
#1045 [21:42] <mattym> Dustybonss, We need the link
#1046 [21:42] <Dustybonss> k
#1047 [21:42] <Dustybonss> http://paste.ubuntu.com/23176252/
#1048 [21:42] <Zombie__> http://paste.ubuntu.com/23176255/
#1049 [21:43] <pie_flavor> Zombie__: Apparently you do have an antivirus.
#1050 [21:43] <pie_flavor> McAfee.
#1051 [21:43] <pie_flavor> ??> Zombie__ av/mcafee
#1052 [21:43] <Absol> Zombie__: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1053 [21:43] <Absol> Zombie__: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1054 [21:43] <pie_flavor> ??> Zombie__ av/mcafee/uninstall
#1055 [21:43] <Absol> Zombie__: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1056 [21:44] <Zombie__> I just recently set my computer to factory default
#1057 [21:44] * MCTeacher [MCTeacher@notlogged] has joined #minecrafthelp
#1058 [21:44] <Anna> hey again o/
#1059 [21:44] <pie_flavor> Zombie__: Don't know what to tell you. HJT showed McAfee on your system.
#1060 [21:45] <pie_flavor> Run the uninstall program Absol provided. If you don't have it, it'll do nothing.
#1061 [21:45] <pie_flavor> If you do have it, it'll fix your problem.
#1062 [21:45] <Dustybonss> So
#1063 [21:45] <MCTeacher> Hi! I'm an educator and need some help! I'm using an old version of MC that allows me to freeze students, give items easily, etc. It's MinecraftEdu and it's MC 1.7.10. So really outdated. But now Microsoft is pushing their new Education edition and it's really shitty and doesn't allow for old map importing or mod installation. So what would be my best bet? Using my MC1.7.10 or does anyone have any suggestions how I can mimic the
#1064 [21:45] <Absol> MCTeacher: Please keep it civil
#1065 [21:45] <pie_flavor> It's possible that your computer shipped with McAfee by default, and that resetting it to factory settings could have the bloatware.
#1066 [21:46] <Anna> which word in that wasn't civil? :o
#1067 [21:46] <pie_flavor> sh*tty
#1068 [21:46] <Anna> oh I see
#1069 [21:46] <MCTeacher> Eep! Sorry about that :x
#1070 [21:46] <Zombie__> I wish my educators let me play minecraft
#1071 [21:46] <Anna> MCTeacher: what do you mean by mod installation?
#1072 [21:47] <MCTeacher> I can't install plugins or use any non Windows 10 edition map with the new minecraft education edition
#1073 [21:47] * Hydrapsy [Hydrapsy@notlogged] has quit. (Ping timeout: 195 seconds)
#1074 [21:47] <Dustybonss> Lol my computer teacher lets us play tha but its garbage so most of everyone just installs regualr mc Anyways anyone figure out what could be wrong with my game?
#1075 [21:47] <Anna> this channel doesn't really support mods and plugins
#1076 [21:47] <MCTeacher> Fair enough
#1077 [21:47] <Anna> what kind of plugins would you be using?
#1078 [21:48] <MCTeacher> I think just something to protect their land, freeze the students, teleport them, custom NPCs
#1079 [21:48] <pie_flavor> MCTeacher: MinecraftEdu was third-party. Minecraft Education Edition isn't, and therefore doesn't support custom mods.
#1080 [21:48] <mattym> Dustybonss, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229
#1081 [21:48] <MCTeacher> Does vanilla minecraft still support mods?
#1082 [21:49] <Dustybonss> Doing it
#1083 [21:49] <pie_flavor> MCTeacher: The word 'vanilla' does in fact mean unmodded, and mods have never been 'supported'.
#1084 [21:49] <MCTeacher> pie_flavor: I know :( I wish they would've let McEdu hang around
#1085 [21:49] <pie_flavor> However, mods are installable on the Java version.
#1086 [21:49] <mattym> MCTeacher, The game itself can be modded, its just not something we help with in this channel
#1087 [21:49] <MCTeacher> pie_flavor: I mean, they are installable?
#1088 [21:49] <MCTeacher> Okay, that's what I thought
#1089 [21:49] <Zombie__> I may be back if uninstalling mcafee doesnt work but it is requiring me to restart
#1090 [21:49] <mattym> Zombie__, Ok
#1091 [21:49] <MCTeacher> mattym and pie_flavor: Got it, so I won't ask for Mod help -- not what i'm here for. I just want my students to be having fun and not pulling my hair our :x
#1092 [21:49] <pie_flavor> What you are discussing can be easily replicated with a server plugin. I'd recommend the Sponge platform. https://spongepowered.org
#1093 [21:50] <MCTeacher> Ah, exactly what I'm looking for. Thank you!!
#1094 [21:50] <pie_flavor> Since we don't discuss this here, if you wish to continue the discussion, join #sponge.
#1095 [21:50] <Dustybonss> Mattym when it finished downloading it said "The Signature of win64_154028.4501.exe Is corrupt or invalid"
#1096 [21:50] <pie_flavor> Dustybonss: I'll bet you're using Internet Explorerr.
#1097 [21:50] <mattym> Dustybonss, does the message that said that have an option to ignore, or a more options button
#1098 [21:50] <Dustybonss> im using microsoft edge
#1099 [21:50] <Dustybonss> it says view downloads
#1100 [21:50] <MCTeacher> Thanks for the help, pie_flavor!
#1101 [21:51] <mattym> Dustybonss, Try using another browser to download the file
#1102 [21:52] <Dustybonss> i clicked view downloads and it showed it and i right clicked and it game me "Delete" Report UnSafe" "Run Anyways"
#1103 [21:52] * Zombie__ [Zombie__@notlogged] has quit. (Ping timeout: 195 seconds)
#1104 [21:53] <pie_flavor> Dustybonss: Run Anyway.
#1105 [21:53] <pie_flavor> In the future, use a different browser.
#1106 [21:53] <pie_flavor> ?? fubar/ie
#1107 [21:53] <Absol> fubar/ie: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1108 [21:53] <Absol> fubar/ie: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
#1109 [21:54] <Dustybonss> Okay its running the install of whatever you told me to install if it works thanks alot
#1110 [21:55] <pie_flavor> Dustybonss: I'd recommend a reboot afterwards, but it's not strictly required.
#1111 [21:56] <Dustybonss> it said that it cant be installed
#1112 [21:56] <Dustybonss> cause its not the right one for this computer
#1113 [21:57] <mattym> ??> Dustybonss oem/hp/product-number
#1114 [21:57] <Absol> Dustybonss: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1115 [21:57] <Absol> Dustybonss: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1116 [21:57] <Dustybonss> Fn ?
#1117 [21:57] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#1118 [21:57] <mattym> Dustybonss, No FN key on the keyboard?
#1119 [21:57] <Dustybonss> Ok Hp support assistant is opening
#1120 [21:59] <Dustybonss> Product Number: E1F00UA#ABL
#1121 [21:59] <Dustybonss> idk if the its a zero or a O
#1122 [21:59] <Dustybonss> it looks more like a 0
#1123 [21:59] <mattym> Dustybonss, It worked, one moment
#1124 [22:00] <Dustybonss> kay
#1125 [22:01] <mattym> Dustybonss, Hmm, HP doesnt seem to have an update available.
#1126 [22:02] <Dustybonss> if your looking under windows 10 look under windows 8
#1127 [22:02] <Dustybonss> or 8.1
#1128 [22:02] <Dustybonss> cause i manually updated to windows 10
#1129 [22:03] <Dustybonss> i had to find a driver for my speakers under windows 8.1 cause there wasnt one under windows 10
#1130 [22:03] <mattym> Dustybonss, They generally dont work if your using a different version of Windows. You can attempt with the Windows 8.1 version from them. http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63963.exe
#1131 [22:03] <pie_flavor> Dustybonss: The OS is as important as the machine. A driver for Win 8.1 might not work on Win 10.
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#1133 [22:05] <Dustybonss> So the problem could be that i updated to windows 10
#1134 [22:05] <mattym> Dustybonss, If you cant update the driver, there isnt much you can do to improve the performance on that PC.
#1135 [22:05] * Zombie__ [Zombie__@notlogged] has joined #minecrafthelp
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#1138 [22:06] <Dustybonss> But it used to work before is what i dont understand
#1139 [22:06] <mattym> Dustybonss, HP locks at lot of their computers down, so you cant install the Intel drivers, and they dont have the propper one available for you on Windows 10
#1140 [22:06] <Zombie__> Hey guys so now When I launch minecraft I dont get the Error message but It just doesnt do anything now
#1141 [22:06] <mattym> Dustybonss, Try to use the Windows 8.1 driver from HP i linked, depending on how it was set up by them, it may or may not work
#1142 [22:07] <mattym> Zombie__, Redownload the minecraft installer from minecraft.net/download and run it, select the repair option when you see it.
#1143 [22:08] <Dustybonss> Nope didnt work
#1144 [22:08] <mattym> Dustybonss, What did it say and when?
#1145 [22:08] <Zombie__> I have tried that but it did not work
#1146 [22:08] <mattym> Zombie__, Have you tried since removing McAfee?
#1147 [22:08] <Dustybonss> it says your computer doesnt meet the requirements for installing this on your computer
#1148 [22:09] * bildramer [bildramer@notlogged] has quit. (Remote host closed the connection)
#1149 [22:09] <mattym> Dustybonss, Yeah, it wont install the Windows 8.1 drivers.
#1150 [22:09] <mattym> Dustybonss, One moment
#1151 [22:09] <Dustybonss> k
#1152 [22:09] <Zombie__> Yeah I have I did it right before I came back here
#1153 [22:09] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#1154 [22:09] <mattym> ??> Zombie__ tools/hjt
#1155 [22:09] <Absol> Zombie__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1156 [22:09] <Absol> Zombie__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1157 [22:10] <mattym> Zombie__, Can you do those again ^
#1158 [22:10] <mattym> Dustybonss, On the main menu can you get into the Option button?
#1159 [22:10] <Dustybonss> yes very slowly tho
#1160 [22:11] <Dustybonss> but ive done it before
#1161 [22:11] <mattym> Dustybonss, See if you can get to the Options, then Video Settings, scroll down and see what the VBO setting is.
#1162 [22:11] <Zombie__> http://paste.ubuntu.com/23176305/
#1163 [22:11] <Dustybonss> okay
#1164 [22:12] <mattym> Zombie__, Do you know how to get to the folder on your computer the installer put the files for the minecraft launcher?>
#1165 [22:12] <Zombie__> Yeah I do
#1166 [22:13] <mattym> Zombie__, Can you go there and tell me what folders you see
#1167 [22:13] <Zombie__> Game and runtime
#1168 [22:13] <Dustybonss> It was on off
#1169 [22:13] <mattym> Zombie__, delete them both, then try running the Minecraft Installer again
#1170 [22:14] <mattym> Dustybonss, What version of the game are you on?
#1171 [22:14] <Dustybonss> 1.9 but same thing happens on 1.10.2
#1172 [22:14] <Dustybonss> or any version
#1173 [22:15] <mattym> Dustybonss, Can you check if its happening on 1.10.2 right now
#1174 [22:15] <Dustybonss> k
#1175 [22:15] <Dustybonss> So what should Vbos be set to tho
#1176 [22:15] <Zombie__> Alright the folders have returned but I have the same result
#1177 [22:16] <mattym> Dustybonss, Based on your hardware, it should be off. But in some 1.9 versions it needed to be on
#1178 [22:16] <mattym> Zombie__, Its still saying the same thing about a corruption?
#1179 [22:17] <Zombie__> No that stoped after unistalling mcafee Now nothing pops up when I attempt to launch the game
#1180 [22:17] <mattym> ??> Zombie__ win/reinst
#1181 [22:17] <Absol> Zombie__: You may need to reinstall the locally installed files that Minecraft puts into place.
#1182 [22:17] <Absol> Zombie__: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1183 [22:19] <Dustybonss> Nope didnt work
#1184 [22:20] <mattym> Dustybonss, You may want to contact HP support about how to install newer drivers on your computer. Or consider reinstalling your previous Windows version.
#1185 [22:22] <Zombie__> I deleted everything and it is still didnt do anything
#1186 [22:23] <Zombie__> in the .minecraft folder except for the saaves
#1187 [22:23] <Zombie__> save*
#1188 [22:23] <mattym> Zombie__, Right click the minecraft shortcut and see if you can Run as Administrator
#1189 [22:24] <Dustybonss> well im trying my quick fix again
#1190 [22:25] <Zombie__> Same result nothing worked
#1191 [22:25] <mattym> Zombie__, And you said you recently restored your computer?
#1192 [22:26] <Zombie__> Yes it was recently set to Factory Default
#1193 [22:26] <mattym> Zombie__, Not sure what else to try then.
#1194 [22:27] * MCTeacher [MCTeacher@notlogged] has quit. (Ping timeout: 195 seconds)
#1195 [22:28] <Zombie__> Well I don't know I just really want to play minecraft
#1196 [22:29] <Zombie__> http://paste.ubuntu.com/23176341/
#1197 [22:29] <Zombie__> I dont know if this helps but this is the nativelog
#1198 [22:29] <mattym> Zombie__, lets try this
#1199 [22:29] <mattym> ??> Zombie__ launcher/open
#1200 [22:29] <Absol> Zombie__: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1202 [22:30] <mattym> Zombie__, Make that setting change ^
#1203 [22:31] <mattym> Zombie__, Then try to start the game
#1204 [22:31] <mattym> ??> Zombie__ launcher/game-output
#1205 [22:31] <Absol> Zombie__: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1206 [22:31] <Zombie__> Where do I make this change?
#1207 [22:31] <Absol> Zombie__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1208 [22:31] <mattym> Zombie__, The instructions from Absol tell you what to do
#1209 [22:32] <Zombie__> II cant get the launcher to launch is the thing tho
#1210 [22:33] * Andrew_ [Andrew_@notlogged] has quit. (Ping timeout: 195 seconds)
#1211 [22:33] <mattym> Zombie__, So clicking the shortcut or icon for minecraft never starts any of it
#1212 [22:33] <Zombie__> Yes
#1213 [22:34] <Zombie__> Ive tried the shortcut and Ive tried the actual minecraftlauncher.exe
#1214 [22:34] <mattym> Zombie__, Yeah, there is nothing else in the logs that youve given that is known to cause that
#1215 [22:34] <mattym> ??> Zombie__ av/adwcleaner
#1216 [22:34] <Absol> Zombie__: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1217 [22:34] <Absol> Zombie__: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1218 [22:34] <mattym> Zombie__, Try that ^
#1219 [22:35] <mattym> Zombie__, Once its done and you have restarted, try repairing the launcher again then trying to start it
#1220 [22:39] * Zombie__ [Zombie__@notlogged] has quit. (Ping timeout: 195 seconds)
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#1223 [22:40] <Zombie__> Alright here for further instruction
#1224 [22:40] <Zombie__> Alright here for further instruction
#1225 [22:40] * Alber158 [Alber158@notlogged] has left #minecrafthelp
#1226 [22:40] <mattym> Zombie__, Did you see what i said earlier?
#1227 [22:40] <mattym> Zombie__, Once its done and you have restarted, try repairing the launcher again then trying to start it
#1228 [22:40] <Zombie__> Alright
#1229 [22:43] <Zombie__> Yeah it still does not launch the launcher
#1230 [22:43] <mattym> Zombie__, Did you let it install it to the default location?
#1231 [22:43] * omme1234 [omme1234@notlogged] has joined #minecrafthelp
#1232 [22:44] <Zombie__> Yes I never changed it it installed to program files 84 minecraft
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#1234 [22:45] <mattym> Zombie__, Yeah, not sure what else to check at this point.
#1235 [22:45] <Zombie__> Could there be something wrong with Java
#1236 [22:46] <pie_flavor> mattym: maybe the alternate launcher would work?
#1237 [22:46] <mattym> Zombie__, After removing Mcafee it no longer says any error when you tried to run the installer right?
#1238 [22:46] <Zombie__> Ive tried that but it doesnt work
#1239 [22:46] <mattym> pie_flavor, Yeah, just not sure whats actually preventing the normal one
#1240 [22:46] <mattym> Zombie__, Have you tried the second one for Windows listed at minecraft.net/download/alternative
#1241 [22:46] * omme1234 [omme1234@notlogged] has quit. (Client Quit)
#1242 [22:49] <Zombie__> The alternate launcher gives me this error
#1243 [22:49] <Zombie__> The registry refers to a nonexistent java Runtime enviroment installation or the runtime is corrupted
#1244 [22:50] <mattym> Zombie__, Besided what the installer added, do you have java installed?
#1245 [22:50] <Zombie__> then it says the system cannot find the path specifed
#1246 [22:50] <Zombie__> Yes I installed the most recent version again
#1247 [22:51] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1248 [22:51] <mattym> Zombie__, Does it tell you the path that it couldnt find?
#1249 [22:51] * MattLP02 [MattLP02@notlogged] has joined #minecrafthelp
#1250 [22:52] <Zombie__> Well no I would guess it is just refering to where I launched it from
#1251 [22:52] <mattym> Zombie__, But it didnt say it within the error>?
#1252 [22:52] <Zombie__> Nope It just said the system cant find the path specifed
#1253 [22:52] <mattym> Zombie__, Try running the alt launcher as Admin
#1254 [22:53] <Zombie__> same error message
#1255 [22:53] <MattLP02> Having trouble getting my graphics to update
#1256 [22:54] <mattym> MattLP02, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1257 [22:54] <MattLP02> http://paste.ubuntu.com/23176375/
#1258 [22:54] <mattym> Zombie__, And your Windows account name doesnt have a ! in it right?
#1259 [22:54] <Zombie__> No it doesnt
#1260 [22:54] <mattym> mattym, One moment
#1261 [22:55] <mattym> MattLP02, One moment
#1262 [22:56] <mattym> MattLP02, Download and Install the file from this page https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#1263 [22:59] <MattLP02> will do thanks
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#1267 [23:03] * kim_yadany [kim_yadany@notlogged] has joined #minecrafthelp
#1268 [23:03] <kim_yadany> Since i subscribed to the 0.16 tester for minecraft, all of my minecraft stopped working. I would like to get back to the normal version. Please let me know what to do.
#1269 [23:03] * MattLP02 [MattLP02@notlogged] has quit. (Ping timeout: 195 seconds)
#1270 [23:04] <mattym> kim_yadany, You need to leave the beta google group
#1271 [23:04] <mattym> kim_yadany, Then reinstall the game
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#1274 [23:05] <kim_yadany> how do i leave the beta group?
#1275 [23:05] <Paz> Hi, we purchased minecraft on the 4 sept on an old Mac that could play it , we now have a newer Mac but after logging in can only play the demo, my credit card account shows the money to have come out of my account on the 5th sept 16, why doesn't it show in my son's pasco.pavletich@gmail account? We also can't find emails of purchase ID on my or his emails, thanks
#1276 [23:05] <Paz> I'm
#1277 [23:06] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 384 seconds)
#1278 [23:06] <Andrio> Did you buy Minecraft with that email address?
#1279 [23:08] <kim_yadany> dear mattym, please clarify how can i leave the beta group?
#1280 [23:09] <Paz> We can't remember whether we used feasalkeld@yahoo.com or pasco.pavletich@gmail.com but couldn't find purchase receipt on either those emails, would it help if I tell you my credit card name is F Salkeld?
#1281 [23:09] <mattym> kim_yadany, The page you joined to become part of the beta program should have an option to leave it
#1282 [23:10] <kim_yadany> i'm unsure i save that joining page....
#1283 [23:11] <mattym> kim_yadany, It should be somewhere in your google acount
#1284 [23:12] <kim_yadany> let me check and get back if i can't get in....
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#1287 [23:16] <Andrio> Paz, no it wouldn't.
#1288 [23:16] * FoxNto [FoxNto@notlogged] has quit. (Ping timeout: 195 seconds)
#1289 [23:17] <Andrio> Paz, can you log in with the other email address?
#1290 [23:23] <Paz> Yes we can log in with the feasalkeld email
#1291 [23:24] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#1292 [23:24] <Andrio> Did you only buy Minecraft once?
#1293 [23:25] * tumbleweed [tumbleweed@notlogged] has quit. (Ping timeout: 202 seconds)
#1294 [23:26] <Paz> Yes we purchased it once
#1295 [23:30] <Paz> It still just plays demo
#1296 [23:31] * sneezing_panda_ is now known as sneezing_panda
#1297 [23:35] * Angello2007 [Angello2007@notlogged] has joined #minecrafthelp
#1298 [23:36] <Angello2007> http://paste.ubuntu.com/23176604/
#1299 [23:36] <mattym> Angello2007, On your launcher, hit the edit profile button, and tell me if the box next to Executable is checked.
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#1302 [23:39] * Angello2007 [Angello2007@notlogged] has quit. (Ping timeout: 195 seconds)
#1303 [23:40] <Andrio> Paz, does your other account say demo as well?
#1304 [23:40] <Paz> Yes it does just demo too
#1305 [23:41] <Andrio> hm
#1306 [23:41] <Andrio> Do you remember the profile name from when you bought Minecraft?
#1307 [23:42] <Paz> It might have been pazco123 or pazco
#1308 [23:44] <Andrio> Both of those seem to be paid accounts.
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#1311 [23:50] <Paz> Ok, thanks, but can only play demo, don't know what my son has done
#1312 [23:59] <Andrio> You might need to have the email address on your account updated.
#1313 [23:59] <Andrio> ??> Paz account/send-email
#1314 [23:59] <Absol> Paz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1315 [23:59] <Absol> Paz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies