#MinecraftHelp > 2016-09-18
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#4 [00:12] <PlasmaDolkka> When staring up the game, it crashes with an error saying Pixel Format Not Accelerated. However, after trying all resources that it provides and updating my graphics card as much as it can, I still receive the error message when starting up Minecraft (not the launcher, the game) DxDaig Link: http://paste.ubuntu.com/23196116/
#5 [00:13] <PlasmaDolkka> This applies to all versions of minecraft as well
#6 [00:13] <GreyVulpine> PlasmaDolkka - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#10 [00:19] <OnieFoo> http://paste.ubuntu.com/23196133/
#11 [00:19] <OnieFoo> i cant play minecraft on my comp
#12 [00:20] <OnieFoo> just recently upjdated to window 10
#13 [00:20] <OnieFoo> that is the url to my prob on my comp
#14 [00:20] <GreyVulpine> OnieFoo - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#15 [00:21] <OnieFoo> this suck booty hole!!!!!!!!!!!!!!!!!!!!
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#23 [00:32] <SunKyBeaST> hi
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#25 [00:34] <SunKyBeaST> I need help with my account login. I changed my password, twice, and I still can't login. It says that the password is wrong. I don't know what to do
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#29 [00:37] <CreatureCats1> Hi
#30 [00:39] <CreatureCats1> It says my graphics card isn't up to date, What do i do?
#31 [00:40] <SunKyBeaST> update to the latest driver
#32 [00:40] <CreatureCats1> I don't know how :(
#33 [00:43] <CreatureCats1> what is the latest driver
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#36 [00:49] <lina0508112016> hi
#37 [00:49] <DeafieGamer> hi
#38 [00:49] <CreatureCats1> Hi
#39 [00:49] <DeafieGamer> CreatureCats1, did you got your dxdiag log?
#40 [00:49] <CreatureCats1> Yes
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#42 [00:49] <DeafieGamer> mind paste it here
#43 [00:50] <DeafieGamer> (website link)
#44 [00:50] <lina0508112016> --- Minecraft Crash Report ----
#45 [00:50] <lina0508112016> problem
#46 [00:51] <DeafieGamer> ...
#47 [00:51] <DeafieGamer> CreatureCats1, you there?
#48 [00:51] <CreatureCats1> yes
#49 [00:52] <CreatureCats1> do you want me to paste all of it?
#50 [00:52] <DeafieGamer> you didnt read it properly
#51 [00:52] <DeafieGamer> ??> CreatureCats1 win/dxdiag
#52 [00:52] <Absol> CreatureCats1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#53 [00:53] <DeafieGamer> "Then, press the "Paste!" option and it will redirect you to a URL with all the text you pasted. The URL looks like this: http://paste.ubuntu.com/12345678/"
#54 [00:53] <Auscam> Hi guys, I've been having a problem for the last 2 days, both with modded and unmodded minecraft, in that I can't connect to any server at all. It originally didn't even ping a server at all, just waited an hour with it saying "pinging" where it should show the connection. Then just recently when I completely uninstalled it, it now gives me an error that says: "java.lang.NullPointerEception: group. Please help!
#55 [00:53] <DeafieGamer> Auscam, what was error?
#56 [00:53] <DeafieGamer> wait... can you play offline Minecraft, Auscam ?
#57 [00:53] <Auscam> When i try to connect to any server it gives that error
#58 [00:54] <Auscam> I'll try offline mode now
#59 [00:55] <CreatureCats1> http://paste.ubuntu.com/23196242/
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#61 [00:56] <DeafieGamer> CreatureCats1, please install this driver: https://downloadcenter.intel.com/download/24970 ( Second download link )
#62 [00:56] <Auscam> ok so I can't play singleplayer either, it just crashes
#63 [00:57] <DeafieGamer> Did it gives you log?
#64 [00:58] <Auscam> I get a crash report log, yes, do you want to see that?
#65 [00:59] <DeafieGamer> yes
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#67 [00:59] <DeafieGamer> ??> Auscam paste/ubuntu
#68 [00:59] <DeafieGamer> ??> Auscam paste
#69 [00:59] <Absol> Auscam: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#70 [00:59] <DeafieGamer> please paste your log there, Auscam
#71 [01:00] <Auscam> http://paste.ubuntu.com/23196256/
#72 [01:02] <DeafieGamer> Auscam, I will have you run dxdiag report
#73 [01:03] <DeafieGamer> ??> Auscam win/dxdiag
#74 [01:03] <Absol> Auscam: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#75 [01:03] <DeafieGamer> and when you're done with that
#76 [01:04] <DeafieGamer> ??> Auscam tools/hjt
#77 [01:04] <Absol> Auscam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#78 [01:04] <Absol> Auscam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#79 [01:06] <Auscam> http://paste.ubuntu.com/23196272/
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#82 [01:06] <CreatureCats1> Well i got an error when downloading
#83 [01:07] <DeafieGamer> what kind of error?
#84 [01:08] <CreatureCats1> It said i didn't meet the minimum requirement to install it
#85 [01:08] <pie_flavor> Auscam: Download and install the driver from https://downloadcenter.intel.com/download/25620
#86 [01:09] <DeafieGamer> CreatureCats1, neither one will works?
#87 [01:10] <Auscam> http://paste.ubuntu.com/23196285/ (This is the other diagnostic you said to run)
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#89 [01:13] <DeafieGamer> Auscam, go ahead and try what pie_flavor suggested
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#91 [01:14] <Auscam> yep I am it's downloading
#92 [01:16] <Auscam> it says the driver is not validated for this computer
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#97 [01:18] <DeafieGamer> Auscam, neither download link is working?
#98 [01:20] <pie_flavor> Auscam: You're on Internet Explorer, yes?
#99 [01:20] <Auscam> https://downloadcenter.intel.com/download/25620 this download link downloaded a driver, but when i tried to install it it said my computer was not validated for the driver
#100 [01:20] <Auscam> I'm using chrome right now
#101 [01:20] <Auscam> does it change anytthing?
#102 [01:21] <pie_flavor> No, keep using Chrome.
#103 [01:21] <pie_flavor> It's a common error when using Internet Explorer.
#104 [01:21] <pie_flavor> Can you type the exact text that you see?
#105 [01:21] <Auscam> Ok
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#108 [01:26] <CreatureCats1> okay so when ever i try to install it says, This computer does not meet the minimum requirements for installing the software
#109 [01:26] <Auscam> The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will not exit. Then it directs me to the support website at: http://www.intel.com/support/graphics/graphics-havedisk/
#110 [01:27] <DeafieGamer> ah
#111 [01:28] <DeafieGamer> I think I know what's wrong, Auscam
#112 [01:28] <DeafieGamer> unfortunaley, person with that knowledge isn't avabile right now
#113 [01:29] <DeafieGamer> CreatureCats1, hold on
#114 [01:29] <DeafieGamer> Auscam, link incomi ng
#115 [01:29] <CreatureCats1> okay
#116 [01:32] <DeafieGamer> ok
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#118 [01:34] <pie_flavor> Auscam: What's happening is that your computer manufacturer is being a jerk
#119 [01:34] <pie_flavor> and requiring you to use their custom version of the driver.
#120 [01:34] <DeafieGamer> Auscam, what is your laptop model number?
#121 [01:34] <Auscam> Toshiba Satelite, 6 months old, I don't have the specific number i don't think
#122 [01:35] <DeafieGamer> ??> Auscam tools/serial-finder
#123 [01:35] <Absol> Auscam: This tool will help you find your computer's serial number, if it has one. Providing your serial number will help helpers identify your computer's model. This tool is not limited to HP computers running on Windows 2000 and XP.
#124 [01:35] <Absol> Auscam: Download it here: http://h41111.www4.hp.com/hps/carepack/emea_middle_east/en/serial_number.vbs
#125 [01:35] <DeafieGamer> You will need to type it down on other text file
#126 [01:36] <DeafieGamer> and paste that here
#127 [01:36] <DeafieGamer> We already know it's TOSHIBA, just need serial number
#128 [01:37] <Auscam> Satelite L50-C
#129 [01:37] <DeafieGamer> Serial numbers?
#130 [01:38] <Auscam> 8F228124C
#131 [01:38] <DeafieGamer> That's it?
#132 [01:39] <Auscam> Yeah apparently so, thats from the program above
#133 [01:39] <DeafieGamer> well, it came thru
#134 [01:40] <DeafieGamer> CreatureCats1, please follow that Absol direction as well
#135 [01:41] <DeafieGamer> ??> CreatureCats1 tools/serial-finder
#136 [01:41] <Absol> CreatureCats1: This tool will help you find your computer's serial number, if it has one. Providing your serial number will help helpers identify your computer's model. This tool is not limited to HP computers running on Windows 2000 and XP.
#137 [01:41] <Absol> CreatureCats1: Download it here: http://h41111.www4.hp.com/hps/carepack/emea_middle_east/en/serial_number.vbs
#138 [01:41] <DeafieGamer> We already know it's Satelite C675, just need serial number
#139 [01:42] <DeafieGamer> OK
#140 [01:42] <DeafieGamer> back to you, Auscam
#141 [01:42] * DeafieGamer resumes looking for driver
#141 [01:42] <CreatureCats1> Serial number: 6B198229R
#142 [01:46] <pie_flavor> CreatureCats1: Download and install this driver: http://cdgenp01.csd.toshiba.com/content/support/downloads/TCA0082500D.exe
#143 [01:48] <pie_flavor> Auscam: Download and install this driver: http://cdgenp01.csd.toshiba.com/content/support/downloads/tcm0007800k.exe
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#145 [01:56] <CreatureCats1> I still cant install that software
#146 [02:03] <Auscam> Well crap. "This computer does not meet the minimum requirements for installing this software"
#147 [02:03] <CreatureCats1> same
#148 [02:03] <CreatureCats1> ive been saying that for like an hour
#149 [02:03] <pie_flavor> ah
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#151 [02:05] <Reach> have you tried checking if your drivers need updating
#152 [02:05] <pie_flavor> Reach: hmm?
#153 [02:06] <Chromaryu> Hmmm
#154 [02:06] <Reach> Normally certain pcs with windows 7 which cats is having probs with is most likey due to a outdated driver so i ask if they checked
#155 [02:06] <pie_flavor> CreatureCats1: hang on
#156 [02:06] <CreatureCats1> okay
#157 [02:06] <pie_flavor> Reach: we're trying to update the driver
#158 [02:06] <pie_flavor> that's the software that has the minimum requirements in question
#159 [02:07] <pie_flavor> CreatureCats1: http://cdgenp01.csd.toshiba.com/content/support/downloads/tc00249500u.exe
#160 [02:07] <pie_flavor> this one should work
#161 [02:07] <pie_flavor> the other one was for windows 8, sorry
#162 [02:07] <CreatureCats1> thanks
#163 [02:07] <Auscam> Just some info, my brother has an identical computer and he can run everything just fine
#164 [02:07] <Auscam> Is that one ok for windows 10 too?
#165 [02:08] <DeafieGamer> Auscam, that link isn't for you. Please wait while he finds you other download link
#166 [02:08] <Auscam> ok cool
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#168 [02:08] <DeafieGamer> also, is your brother's computer nearby?
#169 [02:08] <Auscam> yep its right next to me
#170 [02:09] <DeafieGamer> is MineCraft working fine before?
#171 [02:10] <pie_flavor> Auscam: note how this message starts with your name
#172 [02:10] <pie_flavor> when i start a message with your name, it's for you
#173 [02:10] <pie_flavor> my name shows up in red to tell you it's for you
#174 [02:10] <Auscam> oh ok that's why they turn red?
#175 [02:11] <Auscam> ccol
#176 [02:11] <Auscam> *cool
#177 [02:12] <Auscam> DeafieGamer: minecraft is working absolutely fine on my brothers computer, even with 49 mods running, and it was even working for me a few days ago
#178 [02:14] <pie_flavor> Auscam: What changed between then and now
#179 [02:15] <Auscam> absolutely nothing that I did, all that happened was i restarted my computer. It had this same problem about 2 weeks ago but then fixed itself, but then it came back yesterday morning
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#181 [02:16] <pie_flavor> Auscam: have you tried restarting lol
#182 [02:16] <DeafieGamer> Auscam, if you don't mind, may I see your computer via Teamviewer?
#183 [02:16] <DeafieGamer> ??> Auscam tools/teamviewer
#184 [02:16] <Absol> Auscam: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#185 [02:16] <Absol> Auscam: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#186 [02:16] <pie_flavor> whoathere
#187 [02:16] <CreatureCats1> So i did the download and it disappeared
#188 [02:17] <pie_flavor> CreatureCats1: it's a self-extracting archive
#189 [02:17] <Auscam> haha yes I have tried restarting about 10 times, as well as completely reinstalling 3 times
#190 [02:17] <pie_flavor> look for a folder with the same name
#191 [02:17] <DeafieGamer> Auscam, is it alright with you?
#192 [02:17] <Auscam> sure I guess, how do i do it
#193 [02:17] <Auscam> ?
#194 [02:18] <pie_flavor> Auscam: just click the link
#195 [02:18] <DeafieGamer> First, you will need to click on that link
#196 [02:18] <DeafieGamer> ??> Auscam tools/teamviewer/send-info
#197 [02:18] <Absol> Auscam: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#198 [02:18] <DeafieGamer> Absol, s/<helper name>/DeafieGamer/
#199 [02:18] <ExtremeBot> DeafieGamer thinks Absol meant to say: Auscam: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg DeafieGamer <teamviewer ID> <teamviewer password>
#200 [02:19] <Chromaryu> :P
#201 [02:20] <Chromaryu> Is DIM-1 Nether?
#202 [02:21] <pie_flavor> DIM-1 is Nether, DIM1 is End
#203 [02:21] <Chromaryu> tyvm
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#206 [02:25] <quan> quan
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#208 [02:25] <pie_flavor> pie_flavor
#209 [02:26] <CreatureCats1> So the self extracting files never reappeared
#210 [02:26] <pie_flavor> CreatureCats1: Wait, did it install?
#211 [02:26] <pie_flavor> If it installed, reboot the computer and you're good!
#212 [02:27] <CreatureCats1> ill be back if their further problems.
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#220 [02:42] <CreatureCats1> It didnt work
#221 [02:43] <DeafieGamer> CreatureCats1, what kind of error you got?
#222 [02:43] <DeafieGamer> Let go back to beginning
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#224 [02:44] <DeafieGamer> What kind of errors you got on Minecraft, CreatureCats1 ?
#225 [02:44] <Victotten> I need help, i cant login to my minecraft account... I dont know the mail but i know the username
#226 [02:44] <CreatureCats1> It just wont load
#227 [02:44] <Victotten> I can't remember my password too
#228 [02:44] <CreatureCats1> i got a mineraft crash
#229 [02:44] <DeafieGamer> may I see that crash long, CreatureCats1 ?
#230 [02:45] <DeafieGamer> ??> CreatureCats1 paste
#231 [02:45] <Absol> CreatureCats1: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#233 [02:49] <CreatureCats1> http://paste.ubuntu.com/23196562/
#234 [02:51] <pie_flavor> DeafieGamer: It's a PFNA and he can't run a default driver. We've been there and done that.
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#237 [02:59] <DeafieGamer> CreatureCats1, what does you see when you click on https://downloadcenter.intel.com/download/24970 ?
#238 [03:00] <CreatureCats1> It shows the download intel graphics driver
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#243 [03:15] <DeafieGamer> CreatureCats1, im sorry
#244 [03:15] <DeafieGamer> CreatureCats1, get some rest and come back n afternoon
#245 [03:15] <DeafieGamer> We will be very active
#246 [03:15] <CreatureCats1> okay goodnight
#247 [03:15] <DeafieGamer> We will be very active
#248 [03:15] <DeafieGamer> gn
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#250 [03:17] <ImKennen> hey my minecraft crash when i start with some mods
#251 [03:17] <Anna> ??> ImKennen mods
#252 [03:17] <Absol> ImKennen: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#253 [03:17] <Absol> ImKennen: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#254 [03:17] <Absol> ImKennen: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#269 [03:54] <Simsteren2001> Hey, i need help because all of your servers are lagging so much right now.
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#272 [03:55] <DerEchteTod> i need help
#273 [03:55] <pie_flavor> DerEchteTod: with what
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#275 [03:59] <MikavanOnna> my display driver doesn't by minecraft and i follow the steps of minecraft but i have already make a copy of my ubuntu pastebin URL and what now?
#276 [03:59] <pie_flavor> Put the URL in chat
#277 [03:59] <MikavanOnna> http://paste.ubuntu.com/23196921/
#278 [04:01] <pie_flavor> MikavanOnna: download and install the driver from https://downloadcenter.intel.com/download/22165
#279 [04:02] <pie_flavor> Then reboot your computer
#280 [04:04] <MikavanOnna> he says that the software doesn't work at this computer
#281 [04:06] <pie_flavor> What is the exact text?
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#284 [04:09] <MikavanOnna> this computer does not meet the requirements of the software
#285 [04:12] <DerEchteTod> Dear Support, I have a problem with Minecraft 1.9 -1.10. I can't join a game (multiplayer) but also survivalplayer. The error code is : java.nullpointerexception: group I tried al lot of things but i dont get it. I hope you can help me! Sincerly yours
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#289 [04:14] <MikavanOnna> i talk with pie and he says that i download a software but he doesn't work
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#292 [04:15] <DerEchteTod> Dear Support, I have a problem with Minecraft 1.9 -1.10. I can't join a game (multiplayer) but also survivalplayer. The error code is : java.nullpointerexception: group I tried al lot of things but i dont get it. I hope you can help me! Sincerly yours
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#298 [04:20] <DerEchteTod> i need help
#299 [04:20] <DerEchteTod> i need help
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#302 [04:21] <DerEchteTod> i need help
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#306 [04:27] <fred> hi, i tried to install Minecraft on my computer but I have some drivers video pbs. I tried to upgrade video driver but intel utility tells that all is uptodate! I follow instruction and i get the dcdiag report http://paste.ubuntu.com/23196983/
#307 [04:28] <fred> read dxdiag instead of dcdiag
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#310 [04:30] <Peculiar_Hunter> http://paste.ubuntu.com/23196989/
#311 [04:31] <Peculiar_Hunter> http://paste.ubuntu.com/23197007/
#312 [04:31] <Peculiar_Hunter> i don't now what happent
#313 [04:32] <DerEchteTod> Dear Support, I have a problem with Minecraft 1.9 -1.10. I can't join a game (multiplayer) but also survivalplayer. The error code is : java.nullpointerexception: group I tried al lot of things but i dont get it. I hope you can help me! Sincerly yours
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#324 [05:21] <DerEchteTod> i need help
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#327 [05:25] <Consta_Mode_> After prssing thr "Play Button" the system is asking for a graphic driver update. After following all instructions under "fix the problem" the same massage was shown.
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#336 [05:48] <Chocau> Hello , can someone help me?
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#338 [05:50] <Chocau> I formatted my computer and had to install again Minecraft . Everything went well , but when you want to enter says it has a problem in Pixel do not know what. I need help because I want to PLAY VERY MINECRAFT ! Tou miss that! Help urgently !
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#342 [06:01] <Auscam> Hi guys, I've been having a problem for the last 2 days, both with modded and unmodded minecraft, in that I can't connect to any server at all. It originally didn't even ping a server at all, just waited an hour with it saying "pinging" where it should show the connection. Then just recently when I completely uninstalled it, it now gives me an error that says: "java.lang.NullPointerEception: group. Please help!
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#344 [06:04] <Diane-Kaye> Everytime i load minecraft it says minecraft crash report. i try to fix it but it does the same thing over and over again
#345 [06:06] <Diane-Kaye> HOw can i fix this kind of problem?
#346 [06:10] <Diane-Kaye> That's it! it's taking too long!
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#348 [06:11] <Auscam> Anyone there atm?
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#364 [06:22] <Eralyen> Hi! I just installed Minecraft on Ubuntu 12.04, but on startup it crashes with the message "org.lwjgl.LWJGLException: Could not init GLX." Help?
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#367 [06:23] <MikavanOnna> http://paste.ubuntu.com/23197545/
#368 [06:26] <MikavanOnna> can i get information about this
#369 [06:27] <MikavanOnna> my display driver doesn't work by minecraft
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#373 [06:43] <Auscam> Anyone there?
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#380 [06:56] <awesomefan8> Look, I have already talked to two people on this chat who's advice did not work. I'm trying to record videos for my youtube channel with my friend and that means my friend has to come into my world but It constantly says that it's trying to connect but then it gives us an error code and says failed to find route to host. Do you know what we should do?
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#383 [07:05] <Brick> Hi, could someone please help me. I have been trying to play Minecraft for months but my graphics driver needs updating. DXDiag http://paste.ubuntu.com/23197669/
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#388 [07:14] <Auscam> Anyone on yet?
#389 [07:15] <awesomefan8> I don't know. I have been waiting for a while
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#392 [07:40] * adamisalegend [adamisalegend@notlogged] has joined #minecrafthelp
#393 [07:41] <adamisalegend> It won't let me login and Im using the right email and password
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#395 [07:43] * FutureGamerXD [FutureGamerXD@notlogged] has joined #minecrafthelp
#396 [07:43] <FutureGamerXD> "I NEED HELP"
#397 [07:44] <FutureGamerXD> i have a big problem i can not log in in my acc when i make a new password is not gonig what we can do please help me
#398 [07:45] <FutureGamerXD> going*
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#400 [07:45] * Kyle is now known as Guest69111
#401 [07:45] <Guest69111> Can anyone help me? Im trying to lauch minecraft bit it keeps bringing me to game output
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#403 [07:46] <FutureGamerXD> helle german people there
#404 [07:47] <FutureGamerXD> i need really fast helping
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#417 [08:00] <PIUPIUDER> My Minecraft can't play since about 2015,now when i open it.it say my display card was too low.How shoud I do to let the display card needs lower?
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#443 [08:49] <ShadowRaikou> I'm having a problem- I can't upload any world to my realm, not even brand new ones- It says "Upload failed! (Corrupted File)"
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#449 [08:55] <Andrio> That's being investigated.
#450 [08:55] <Andrio> https://bugs.mojang.com/browse/REALMS-159
#451 [08:56] <ShadowRaikou> No solution yet huh
#452 [08:56] <ShadowRaikou> We haven't been able to play for days now
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#455 [08:57] <Andrio> mm
#456 [08:57] <LA345> I cant use my minecraft user. It youst saying I hve not paid for it, But I have paid for it for 3-5years ago. I cant play som thing els then dem. Can you help my
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#459 [09:01] <Auscam> Hey all, any helpers around now?
#460 [09:02] <LA345> I cant use my minecraft user. It youst saying I have not paid for it, But I have paid for it for 3-5years ago. I cant play som thing els then demo. Can you help my
#461 [09:04] * ShadowRaikou [ShadowRaikou@notlogged] has quit. (Quit: Web client closed)
#462 [09:06] <Andrio> ??> LA345 account/bug/demo
#463 [09:06] <Absol> LA345: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#464 [09:11] <LA345> It said that I had minecraft since 13 Novemger 2011
#465 [09:11] * pwleiden [pwleiden@notlogged] has joined #minecrafthelp
#466 [09:12] <Andrio> On your Mojang account page?
#467 [09:12] <LA345> one: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#468 [09:13] * pwleiden [pwleiden@notlogged] has quit. (Client Quit)
#469 [09:13] <Andrio> um, that's a screenshot.
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#472 [09:14] <LA345> How can I fiks it so I can play normal agen
#473 [09:14] <LA345> ?
#474 [09:16] <Andrio> What is your Minecraft profile name?
#475 [09:17] <LA345> LA345
#476 [09:17] <Andrio> Are you logging in with your profile name instead of your email address?
#477 [09:18] <LA345> It only leting my use an email
#478 [09:18] <LA345> It say use email hwen I try to logg inn whit my User name
#479 [09:19] <Andrio> With the official launcher from https://minecraft.net/download?
#480 [09:20] <LA345> Thanks
#481 [09:20] <LA345> I have reset the password to aa new but it mad a nyw minecraft user instad
#482 [09:20] <LA345> How can i fiks that on minecraft.net
#483 [09:21] <LA345> ?
#484 [09:22] <LA345> jeg kan ikke logge inn med brukernavnet mitt på nett
#485 [09:22] <LA345> I can not login with my username online
#486 [09:22] * Chaoticly [Chaoticly@notlogged] has joined #minecrafthelp
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#488 [09:23] <Andrio> Hm
#489 [09:23] <Andrio> LA345, can you log in to the Mojang account you're having trouble with at https://account.mojang.com/me?
#490 [09:23] <Chaoticly> Whats the issue Andrio? Just logged in.
#491 [09:25] <Andrio> LA345 says that their account is only allowing them to play the demo.
#492 [09:25] <Chaoticly> And they legit bought the game?
#493 [09:25] <Andrio> It turns out they still have a legacy account (with the name LA345) and I think they're using the wrong account
#494 [09:25] <Andrio> Yeah.
#495 [09:25] <Chaoticly> Oh
#496 [09:25] <LA345> I ccant it sad that my password is rong
#497 [09:25] <Chaoticly> They need to migrate it
#498 [09:25] <Andrio> http://sbnc.khobbits.co.uk/log/logs/minecrafthelp.htm
#499 [09:25] <Andrio> well, that doesn't help.
#500 [09:26] <LA345> I can logg in whit my user name, and my nye users passwords
#501 [09:26] <Andrio> LA345, try to reset your password at https://account.mojang.com/migrate.
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#503 [09:26] <Andrio> oh.
#504 [09:27] <LA345> I nid to wait becouse I had try to do it to many tims
#505 [09:28] <Andrio> mm
#506 [09:30] <LA345> now mojang say I need to use my email
#507 [09:30] <Chaoticly> Thats good
#508 [09:30] <Chaoticly> It might work now, just use your email and the same password you had
#509 [09:30] <Chaoticly> to log in*
#510 [09:30] <Andrio> It's still not migrated though.
#511 [09:31] <LA345> ok
#512 [09:31] <LA345> It works
#513 [09:32] <LA345> But I most use my password for the new acont
#514 [09:34] <LA345> So it dosnot work on the old acont but the new
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#518 [09:41] <moi> hai
#519 [09:41] <moi> help me
#520 [09:41] <moi> plos
#521 [09:41] <Chaoticly> Hey moi
#522 [09:41] <Chaoticly> How can I help you?
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#525 [09:42] <moi> i am supposed to look for my manufacturer from DxDiag
#526 [09:42] <moi> but it says n/a
#527 [09:42] <moi> what2do
#528 [09:43] <Chaoticly> Manufacturer of your computer?
#529 [09:43] <moi> from display
#530 [09:43] <Chaoticly> ohh
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#532 [09:44] <Chaoticly> Its not on the physical monitor?
#533 [09:44] <moi> no
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#535 [09:44] <Chaoticly> If its not showing up, it might be an off branded generic one
#536 [09:45] <Chaoticly> That doesn't support the feature of telling the computer what it is
#537 [09:45] <moi> yeaa..
#538 [09:46] <Lord_Ralex> Just provide the entire report to us
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#540 [09:48] <guilhermegamer> oi
#541 [09:48] <guilhermegamer> hi
#542 [09:48] <guilhermegamer> you
#543 [09:49] <moi> --------------- Display Devices --------------- Card name: Manufacturer: Chip type: DAC type: Device Key: Enum\ Display Memory: n/a Dedicated Memory: n/a Shared Memory: n/a Current Mode: 1152 x 864 (32 bit) (1Hz) Driver Name: Driver File Version: () Driver Version: DDI Version: unknown Driver Model: unknown Driver Attributes: F
#544 [09:49] <Lord_Ralex> ??> moi paste
#545 [09:49] <Absol> moi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#546 [09:50] <Lord_Ralex> moi, and please provide *all* of the text, not just a part of it
#547 [09:50] <moi> ah
#548 [09:50] <moi> ok
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#550 [09:51] <moi> how should i paste it
#551 [09:51] <Lord_Ralex> moi, read what Absol said
#552 [09:51] <moi> ah
#553 [09:51] <moi> ty
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#556 [09:55] <moi> http://paste.ubuntu.com/23198321/plain/
#557 [09:55] <moi> tf?
#558 [09:57] <moi> ???
#559 [09:59] <Chaoticly> hasan just joined another channel I was in
#560 [10:01] <Lord_Ralex> moi, Asus says http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/VGA_ATI_Win7_64_866200.zip is it
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#562 [10:01] <Lord_Ralex> Or no... wait
#563 [10:02] <Lord_Ralex> moi, try the "Catalyst Software Suite" from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
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#565 [10:04] <Lewis> I forgot my email for my minecraft account and I don't know what to do? Is there anyway of me getting my account back?
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#574 [10:18] <Guest87571> I am unable to install in windows 10
#575 [10:18] <Guest87571> we used the regular and alternate .exe files
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#578 [10:18] <Guest87571> tried updating intel graphics driver
#579 [10:18] <Guest87571> no go so far
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#583 [10:20] <Guest87571> is this a support forum>
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#586 [10:23] <roccoray> baixei o minecraft e aparentemente preciso baixar o drive de video e acabei parando nessa pagina
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#595 [10:48] <Awesome36955> I am having trouble launching Minecraft. Here is the link to the Crash report that I have been receiving: http://paste.ubuntu.com/23198527/
#596 [10:49] <GreyVulpine> Awesome36955 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#603 [11:05] <shypanda> http://paste.ubuntu.com/23198574/ so when i sign its all fine but when i press play it crashes and i dont know what to do ive been trying to search online its hard to find find an answer i tired reinstalling java or reinstailling minecraft
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#617 [11:42] <Purplemonkey> I have lost my account may I have help.
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#619 [11:47] <Sly_> I need help, Lack of display drivers and wont let me play
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#628 [12:18] <ender_ben_> bonjour j'ai un problème je n'ai plus de skin pourtant quand je remet bien il me dit que c'est pourtant bien remit mais sur minecraft je ne le vois pas, pouvez vous résoudre le problème
#629 [12:18] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#630 [12:19] <ender_ben_> alors ?
#631 [12:19] <urielsalis> ??> ender_ben_ lang/fr
#632 [12:19] <Absol> ender_ben_: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#633 [12:19] * aaa_ [aaa_@notlogged] has quit. (Client Quit)
#634 [12:19] <ender_ben_> ok
#635 [12:20] <ender_ben_> hello I have a problem I have more skin yet when I recovering well he told me it is however well put on minecraft but I do not see it, you can solve the problem
#636 [12:21] <urielsalis> ender_ben_, sorry, didnt understand that
#637 [12:21] <ender_ben_> what
#638 [12:22] <urielsalis> ender_ben_, can you repeat your message? You can use translate.google.com if you need
#639 [12:22] <ender_ben_> you can solve the problem?
#640 [12:23] <urielsalis> ender_ben_, I still dont know what your problem is
#641 [12:23] <ender_ben_> skin problem
#642 [12:23] <urielsalis> ender_ben_, what skin problem?
#643 [12:24] <ender_ben_> I do not see anymore
#644 [12:24] <ender_ben_> my skin
#645 [12:24] <urielsalis> ender_ben_, only yours of everyone's skins?
#646 [12:24] <urielsalis> ender_ben_, is this your skin ender_ben_ ?
#647 [12:24] <urielsalis> http://textures.minecraft.net/texture/4ce8f58bddb2a621c295d7f8745b16f86a6dedca446a3967e53a572f2e1a6a
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#650 [12:25] <ender_ben_> mine
#651 [12:25] <urielsalis> ender_ben_, is https://www.youtube.com/playlist?list=PL4Uwh6D6i6fE9_c2PE2qEIgrhQ-1FSttf your skin?
#652 [12:26] <ender_ben_> yes
#653 [12:26] <urielsalis> ender_ben_, you are in a LAN world, server or singleplayer?
#654 [12:26] <ender_ben_> what
#655 [12:27] <ender_ben_> in all
#656 [12:27] <urielsalis> ender_ben_, which have you tried?
#657 [12:28] <ender_ben_> put the march but its not
#658 [12:28] <ender_ben_> put the
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#660 [12:29] <urielsalis> ender_ben_, use google translate please
#661 [12:29] <ender_ben_> on Mojang
#662 [12:29] <ender_ben_> put the
#663 [12:29] <ender_ben_> on mojang
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#666 [12:30] <ender_ben_> you know why ?
#667 [12:30] <rengej> hi, I have problem with Minecraft Win 10 version
#668 [12:30] <urielsalis> ender_ben_, where you cant see your skin? While in a LAN world, in a server or in singleplayer?
#669 [12:30] <urielsalis> rengej, what problem?
#670 [12:31] <rengej> app can not play
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#672 [12:31] <urielsalis> rengej, does it say something more?
#673 [12:31] <ender_ben_> serveur
#674 [12:31] <ender_ben_> monde
#675 [12:31] <ender_ben_> world
#676 [12:31] <ender_ben_> world
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#678 [12:31] <urielsalis> ender_ben_, can you try in mctest.ae97.net ?
#679 [12:31] <urielsalis> ender_ben_, (its a server)
#680 [12:32] <ender_ben_> what
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#682 [12:33] <urielsalis> ender_ben_, can you join mctest.ae97.net and tell me if it happens there?
#683 [12:33] <rengej> I have problem about with start-up
#684 [12:34] <rengej> who is properties for start-up? in win 10
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#686 [12:34] <ender_ben_> there is no mark accessible site
#687 [12:34] <rengej> i change on fullscrean and now can not start-up
#688 [12:35] <ender_ben_> on minecraft ?
#689 [12:35] <rengej> yes
#690 [12:35] <urielsalis> ender_ben_, is a server
#691 [12:35] <ender_ben_> yes
#692 [12:36] <ender_ben_> its good
#693 [12:36] <urielsalis> ender_ben_, in what server it happens when?
#694 [12:36] <ender_ben_> what
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#696 [12:37] <ender_ben_> I'm on it
#697 [12:38] <ender_ben_> I'm on the server
#698 [12:40] <ender_ben_> ????
#699 [12:40] <ender_ben_> I'm on the server
#700 [12:40] <mattym> ender_ben_, Can you see your own skin?
#701 [12:40] <ender_ben_> What do I do now
#702 [12:41] <ender_ben_> no
#703 [12:41] <mattym> ??> ender_ben_ tools/hjt
#704 [12:41] <Absol> ender_ben_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#705 [12:41] <Absol> ender_ben_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#707 [12:41] <joo> Are hoppers still glitched?
#708 [12:42] <ender_ben_> absol what
#709 [12:42] <ender_ben_> no comprended
#710 [12:42] <ender_ben_> mattym ???
#711 [12:43] <mattym> ender_ben_, Read and do the instructions from Absol
#712 [12:43] <ender_ben_> what do I do ?
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#714 [12:43] <ender_ben_> ok
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#717 [12:44] <GiantLuigiFan56> Hey
#718 [12:44] <maciek352> munecraft nie chce mi sie wlonczyc
#719 [12:44] <GiantLuigiFan56> anyone speak english who can help me?
#720 [12:44] <maciek352> yes
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#722 [12:44] <mattym> ??> maciek352 lang/pl
#723 [12:44] <Absol> maciek352: Na tym kanale mowimy tylko w jezyku angielskim. Prosze uzyc Google Translate: https://translate.google.com/#pl/en
#724 [12:45] <mattym> GiantLuigiFan56, Just explain the problem
#725 [12:45] <GiantLuigiFan56> 1 moment.
#726 [12:45] <ender_ben_> absol
#727 [12:46] <GiantLuigiFan56> it says my mc has crashed because I need to update my drive what does that mean and what do I do?
#728 [12:46] <mattym> GiantLuigiFan56, Do you have the link to your dxdiag report? If so please post the link in this chat.
#729 [12:46] <ender_ben_> how to make a scan
#730 [12:46] <ender_ben_> absol
#731 [12:46] <mattym> ender_ben_, Read the instructions you were given
#732 [12:46] <GiantLuigiFan56> 1 sec
#733 [12:47] <ender_ben_> how to make a scan
#734 [12:47] <ender_ben_> its good ??
#735 [12:47] <mattym> ender_ben_, If you have read and done all the instructions, it will be obvious
#736 [12:48] <ender_ben_> its good ??
#737 [12:48] <ender_ben_> mattym
#738 [12:49] <GiantLuigiFan56> I press play and it takes me to a pagr saying lack of updated graphics drivers and won't do anything
#739 [12:49] <GiantLuigiFan56> page*
#740 [12:49] <mattym> ??> GiantLuigiFan56 launcher/crash-log
#741 [12:49] <Absol> GiantLuigiFan56: We need to see your crash log, which appears after a crash.
#742 [12:49] <Absol> GiantLuigiFan56: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#745 [12:51] <ender_ben_> absol
#746 [12:51] <ender_ben_> I have to copy it?
#747 [12:51] <maciek352> downolading
#748 [12:51] <mattym> ender_ben_, You need to do the instructions
#749 [12:51] <mattym> ??> ender_ben_ tools/hjt
#750 [12:52] <Absol> ender_ben_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#751 [12:52] <Absol> ender_ben_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#752 [12:52] <maciek352> chodze do 3 klasy
#753 [12:52] <mattym> maciek352, You were already told, we only understand english
#754 [12:52] <maciek352> co
#755 [12:53] <GiantLuigiFan56> there u go I pasted it on that website
#756 [12:53] <mattym> GiantLuigiFan56, We need the link to it
#757 [12:54] <ender_ben_> http://paste.ubuntu.com/
#758 [12:54] <GiantLuigiFan56> paste.ubuntu.com/23199133/
#759 [12:54] <mattym> ender_ben_, Thats not a complete URL
#760 [12:55] <mattym> ??> GiantLuigiFan56 win/dxdiag
#761 [12:55] <Absol> GiantLuigiFan56: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#762 [12:55] <ender_ben_> http://paste.ubuntu.com/23199141/
#763 [12:55] <ender_ben_> that's it ?
#764 [12:56] <mattym> ender_ben_, Yes one moment
#765 [12:56] <mattym> ??> ender_ben_ av/mcafee/uninstall
#766 [12:56] <Absol> ender_ben_: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#768 [12:56] <mattym> ender_ben_, McAfee causes issues with how Minecraft connects to servers, remove it with the tool Absol linked
#769 [12:57] <ender_ben_> Essayez avec cette orthographe : ç'est bon ou pas ? it's good or not ?
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#772 [12:58] <mattym> ender_ben_, Download and Run the tool Absol linked
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#775 [12:59] <ender_ben_> ok
#776 [12:59] <Lyric> My Pixel Format is messed up, I think I may have deleted it... how do I reinstall it?
#777 [12:59] <ender_ben_> but I do not understand how it's done?
#778 [13:00] <mattym> Lyric, Do you have the link to your dxdiag report? If so please post the link in this chat.
#779 [13:00] <mattym> ender_ben_, You click the link Absol gave you for the McAfee removal tool, then download and run it.
#780 [13:00] <Lyric> paste.ubuntu.com/23198305/
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#782 [13:01] <ender_ben_> but why I have to remove mcafee
#783 [13:01] <GiantLuigiFan56_> http://paste.ubuntu.com/23199152/
#784 [13:01] <mattym> Lyric, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/107012/en-us
#785 [13:01] <Lyric> Ok
#786 [13:02] <mattym> GiantLuigiFan56_, One moment
#787 [13:02] <GiantLuigiFan56_> ok matty
#788 [13:02] <Lyric> What will that do?
#789 [13:02] <ender_ben_> Essayez avec cette orthographe : McAfee ç'est mon anti-virus mcafee is my anti-virus
#790 [13:02] <mattym> GiantLuigiFan56_, Download and Install the file from this page https://downloadcenter.intel.com/download/22165
#791 [13:02] <mattym> Lyric, Install the drivers you are mising
#792 [13:02] <Lyric> ok
#793 [13:02] <pie_flavor> ??> ender_ben_ lang/fr
#794 [13:02] <mattym> ender_ben_, And it causes known issues with Minecraft.
#795 [13:02] <Absol> ender_ben_: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#796 [13:03] <pie_flavor> oops, just read the first message
#797 [13:03] <pie_flavor> disregard that
#798 [13:04] <ender_ben_> low I can not I bought
#799 [13:04] <pie_flavor> you bought mcafee?
#800 [13:04] <mattym> ender_ben_, You can either remove it, or continue to play with the skin issues.
#801 [13:04] <ender_ben_> it worked well before my minecraft
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#803 [13:05] <pie_flavor> i didn't know that people actually forked over money when the free trial ends
#804 [13:05] <Lyric> So Mcafee causes skin issues?
#805 [13:05] <pie_flavor> Lyric: Among other things.
#806 [13:05] <pie_flavor> It's known for screwing with your connection.
#807 [13:05] <Lyric> Oh, ok
#808 [13:05] <mattym> Lyric, Mcafee causes several issues with the game connecting to the servers for multiplayer, skins, and updates
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#810 [13:06] <Lyric> I use Mcafee too
#811 [13:07] <creeper0426> can someone help me please? http://paste.ubuntu.com/23199192/
#812 [13:07] <pie_flavor> Lyric: trust me when I say that not only does it make your connection hurt, it's also a really bad antivirus.
#813 [13:07] <creeper0426> im having problems running mc
#814 [13:07] <pie_flavor> We all recommend Avast! here.
#815 [13:07] <mattym> ??> creeper0426 mods
#816 [13:07] <pie_flavor> ??> creeper0426 mods
#817 [13:07] <Absol> creeper0426: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#818 [13:07] <Absol> creeper0426: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#819 [13:07] <ender_ben_> mattyn no
#820 [13:07] <creeper0426> i was playing w 1.10 not anything
#821 [13:07] <creeper0426> else
#822 [13:07] <pie_flavor> creeper0426: it says right in the log
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#824 [13:08] <ender_ben_> I can not
#825 [13:08] <pie_flavor> Is Modded: Definitely; Client brand changed to 'fml,forge'
#826 [13:08] <pie_flavor> ender_ben_: that's the only solution.
#827 [13:08] <pie_flavor> if you don't like it, you don't have to do it
#828 [13:08] <pie_flavor> but it's the only way to fix the skin problem.
#829 [13:09] <creeper0426> nvm this http://paste.ubuntu.com/23199210/
#830 [13:09] <creeper0426> my game keeps crashing randomly
#831 [13:09] <GiantLuigiFan56_> it says this computer does not meet the minimum requirements for downloading this software
#832 [13:10] <pie_flavor> creeper0426: that's the launcher log
#833 [13:10] <pie_flavor> ??> creeper0426 launcher/crash-log
#834 [13:10] <Absol> creeper0426: We need to see your crash log, which appears after a crash.
#835 [13:10] <Absol> creeper0426: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#836 [13:10] <creeper0426> its not showing up in my crash log it just happens
#837 [13:10] <mattym> creeper0426, Its not random, its your mods. Either remove the mods and see if it happens, or seek help from the mods help resources
#838 [13:11] <creeper0426> from my computer?
#839 [13:11] <pie_flavor> No, but don't play with them.
#840 [13:11] * Delorean [Delorean@notlogged] has joined #minecrafthelp
#841 [13:11] * ender_ben_ [ender_ben_@notlogged] has quit. (Ping timeout: 195 seconds)
#842 [13:11] <pie_flavor> If your game crashes using the 100% vanilla client, THEN we can help you.
#843 [13:11] * Rikairchy sends Delorean back
#843 [13:11] <GiantLuigiFan56_> matty it says this computer does not meet the minimum requirements for downloading this software
#844 [13:11] <pie_flavor> Otherwise, join #ftb..
#845 [13:11] <creeper0426> i am using 100 percent vanilla
#846 [13:11] <mattym> GiantLuigiFan56_, One moment
#847 [13:11] <GiantLuigiFan56_> ok matty
#848 [13:11] <pie_flavor> creeper0426: the crash report says you're using forge
#849 [13:11] <creeper0426> 1.10 playing on a vanilla server
#850 [13:12] <creeper0426> currently not know im usin 1.10
#851 [13:12] <pie_flavor> creeper0426: did you simply give us the wrong log?
#852 [13:12] <creeper0426> that was my latest
#853 [13:12] <pie_flavor> If it crashes, give us the crash log. The second one you posted was the launcher log, which is useless right now.
#854 [13:12] <pie_flavor> We need a current crash log.
#855 [13:13] <creeper0426> its not showing up in my launcher log it says something about java and it "close the program
#856 [13:13] <pie_flavor> creeper0426: it's not in your launcher log
#857 [13:14] <pie_flavor> when it crashes, a crash log appears
#858 [13:14] <GiantLuigiFan56_> u there matty?
#859 [13:14] <creeper0426> i meant crash log
#860 [13:14] <pie_flavor> that's what we need
#861 [13:14] <mattym> GiantLuigiFan56_, Try with this driver http://downloads.dell.com/FOLDER01026826M/1/Video_Driver_1M8J9_WN_8.15.10.2869_A15.EXE
#862 [13:14] <pie_flavor> creeper0426: if it's a crash log, then put it on the paste site.
#863 [13:14] <creeper0426> its not showing up in teh crashes
#864 [13:14] <pie_flavor> what you mean
#865 [13:14] <mattym> ??> creeper0426 win/reinst
#866 [13:14] <Absol> creeper0426: You may need to reinstall the locally installed files that Minecraft puts into place.
#867 [13:14] <Absol> creeper0426: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#868 [13:15] <creeper0426> Java tm platform se binary has stopped working
#869 [13:15] <joo> Hoppers are broken on my server, idk why? Can someone help
#870 [13:15] <creeper0426> thats what it says
#871 [13:15] <pie_flavor> creeper0426: do what Absol sai
#872 [13:15] <pie_flavor> joo: What server is it?
#873 [13:15] <creeper0426> k
#874 [13:16] <pie_flavor> joo: is it a Sponge, Spigot, or Bukkit server?
#875 [13:17] <joo> Sponge
#876 [13:17] <pie_flavor> We don't help with Sponge here, we only help with vanilla.
#877 [13:17] <pie_flavor> Type /join #sponge
#878 [13:17] <joo> Oh wait it is vanilla
#879 [13:17] <joo> im new sorry
#880 [13:18] <GiantLuigiFan56_> how long does it take to install matty?
#881 [13:18] <creeper0426> ok im loading mc rn
#882 [13:18] <mattym> GiantLuigiFan56_, No idea
#883 [13:18] <pie_flavor> joo: Can we get a log?
#884 [13:19] <pie_flavor> In the logs folder, there's a file called latest.log.
#885 [13:19] <pie_flavor> In the logs folder, there's a file called latest.log.
#886 [13:19] * Delorean [Delorean@notlogged] has left #minecrafthelp
#887 [13:19] * Rikairchy logs pie_flavor
#887 [13:19] <pie_flavor> Copy everything, and put it on paste.ubuntu.com
#888 [13:19] * creeper0426 [creeper0426@notlogged] has quit. (Quit: Web client closed)
#889 [13:19] <mattym> joo, What is the actuall "bug" you are experiencing?
#890 [13:19] <pie_flavor> and put the link here
#891 [13:19] * creeper0426 [creeper0426@notlogged] has joined #minecrafthelp
#892 [13:19] <creeper0426> ilk tell u wat happens
#893 [13:20] * Cyrus [Cyrus@notlogged] has quit. (Remote host closed the connection)
#894 [13:20] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#895 [13:20] * AlphaBlend [AlphaBlend@notlogged] has quit. (Remote host closed the connection)
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#897 [13:20] * pie_flavor throws a log at Rikairchy
#897 [13:20] * rexjes [rexjes@notlogged] has joined #minecrafthelp
#898 [13:21] * Rikairchy prints out the contents of /var/log/auth.log and dumps them on pie_flavor
#898 [13:21] * pie_flavor cats /dev/random into Rikairchy's ear
#898 [13:21] * vic [vic@notlogged] has joined #minecrafthelp
#899 [13:21] <rexjes> hi i have windows 7 i updated my driver through intel and the other one also and it still will not open any ideas
#900 [13:21] <Rikairchy> ??> rexjes win/dxdiag
#901 [13:21] <Absol> rexjes: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#902 [13:21] <pie_flavor> well aren't you fast :P
#903 [13:21] <creeper0426> its now working absol
#904 [13:21] <Rikairchy> yes
#905 [13:22] <Rikairchy> creeper0426, absol is a bot.
#906 [13:22] <mattym> creeper0426, Then you issues were mod related
#907 [13:22] <creeper0426> oh XD
#908 [13:22] <pie_flavor> ??> creeper0426 bot
#909 [13:22] <Absol> creeper0426: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#910 [13:22] <creeper0426> k
#911 [13:22] <rexjes> i already have a saved nativelog
#912 [13:22] <Rikairchy> a what?
#913 [13:23] <creeper0426> i delted everything exepts saves and i still have the same problem
#914 [13:23] <rexjes> dxdiag log
#915 [13:23] <Rikairchy> is it new?
#916 [13:23] <pie_flavor> ??> rexjes paste
#917 [13:23] <Absol> rexjes: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#918 [13:23] <vic> minecraft wont open for me becasue i have outdated graphic drivers
#919 [13:23] * dkstar [dkstar@notlogged] has joined #minecrafthelp
#920 [13:23] <mattym> creeper0426, No, you just said it was working
#921 [13:23] <Rikairchy> ??> vic win/dxdiag
#922 [13:23] <Absol> vic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#923 [13:23] <pie_flavor> vic: if you have a dxdiag link, put it here
#924 [13:23] <vic> http://paste.ubuntu.com/23199238/
#925 [13:23] * pie_flavor throws a potion of slowness II at Rikairchy
#925 [13:23] * GiantLuigiFan56_ [GiantLuigiFan56_@notlogged] has quit. (Ping timeout: 195 seconds)
#926 [13:23] <creeper0426> i said so far but then it crashed
#927 [13:24] <Rikairchy> vic, that machine does not support Windows 10
#928 [13:24] <pie_flavor> vic: Unfortunately the latest drivers for your card are for Windows 8.1
#929 [13:24] <mattym> vic, One moment
#930 [13:24] <creeper0426> still no crash report
#931 [13:24] <rexjes> here it is ------------------ System Information ------------------ Time of this report: 9/17/2016, 20:22:23 Machine name: MY-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Phoenix ROM BIOS P
#932 [13:24] <Rikairchy> the latest it supports is Windows 8.1
#933 [13:24] <pie_flavor> I would never under any circumstances recommend installing Windows 8
#934 [13:24] <pie_flavor> but you could install Windows 7
#935 [13:24] <pie_flavor> otherwise, your only option is to use a different computer
#936 [13:24] <mattym> vic, If you open the game launcher, and hit the Edit Profile button, is the box next to Exectuable checked
#937 [13:24] <pie_flavor> ??> rexjes paste
#938 [13:24] <Absol> rexjes: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#939 [13:24] * Chaoticly [Chaoticly@notlogged] has quit. (Ping timeout: 202 seconds)
#940 [13:24] * WhereIsMySpoon [WhereIsMySpoon@notlogged] has quit. (Ping timeout: 202 seconds)
#941 [13:25] <vic> ni its not checked
#942 [13:25] <vic> no*
#943 [13:25] <mattym> vic, Check it and tell me whats in the text box next to it
#944 [13:25] <vic> C:\Program Files (x86)\Java\jre1.8.0_60\bin\javaw.exe
#945 [13:25] <rexjes> http://paste.ubuntu.com/23199267/
#946 [13:26] <Rikairchy> ouch, q.
#947 [13:26] * dkstar [dkstar@notlogged] has quit. (Client Quit)
#948 [13:26] <mattym> vic, You can attempt to work around the driver issue, by deleting the current launcher and minecraft shortcuts you have
#949 [13:26] <creeper0426> still no crash log is showing up
#950 [13:26] <pie_flavor> rexjes: Download and install this driver: https://downloadcenter.intel.com/download/18223
#951 [13:26] <mattym> vic, Download the latest installer from minecraft.net/download and run it, then try to start the game with the new shortcut it makes
#952 [13:26] <pie_flavor> Then reboot your computer.
#953 [13:26] <pie_flavor> he's on 10, latest is 8.1
#954 [13:27] <mattym> pie_flavor, And the Intel HD 2000/3000 have a workaround.
#955 [13:27] <pie_flavor> this is new information. carry on
#956 [13:28] <vic> so delete anything i have about minecraft and download it from that link?
#957 [13:28] <mattym> vic, Delete any icon or file you used to launch/start the game
#958 [13:28] <mattym> vic, Then download the latest from minecraft.net/download install it and use the new icon/shortcut it makes
#959 [13:28] <vic> ok
#960 [13:29] <mattym> vic, It may fix your issue, if it doesnt, you will need to reinstall Windows 8.1 or earlier
#961 [13:29] <pie_flavor> never never never install windows 8
#962 [13:29] <pie_flavor> i'd install mcafee before i'd install windows 8
#963 [13:29] <pie_flavor> install windows 7 if it doesn't fix the problem
#964 [13:29] <rexjes> it says it doesnt meet requirments to download
#965 [13:29] <Rikairchy> pie_flavor, unless you have a Windows 8.x license.
#966 [13:29] <pie_flavor> rexjes: reeeally/
#967 [13:29] <pie_flavor> s/\//?/
#968 [13:29] <ExtremeBot> pie_flavor meant to say: rexjes: reeeally?
#969 [13:29] <rexjes> ya
#970 [13:30] * joo [joo@notlogged] has quit. (Ping timeout: 195 seconds)
#971 [13:30] <Rikairchy> I prefer 10's UI over 8.x's, but I hate the privacy issues 10 brings.
#972 [13:31] <rexjes> so what now
#973 [13:31] <pie_flavor> rexjes: one moment
#974 [13:31] <vic> when i try to re download it it says to remove repair or change
#975 [13:31] <mattym> vic, Use repair
#976 [13:32] * Lyric [Lyric@notlogged] has joined #minecrafthelp
#977 [13:32] <vic> ok done
#978 [13:32] <pie_flavor> rexjes: welp the graphics bot derped. here's the actual driver https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#979 [13:32] <mattym> vic, Once you get the launcher open again, tell me what it says in the Executable now
#980 [13:33] * madamadz [madamadz@notlogged] has joined #minecrafthelp
#981 [13:34] <vic> now i cant run it, it says unable to start the minecraft runtime environment. This is most likely caused by corruption. Please try to reinstall minecraft
#982 [13:34] * WhereIsMySpoon [WhereIsMySpoon@notlogged] has joined #minecrafthelp
#983 [13:34] <mattym> vic, What antivirus/firewall software do you have installed?
#984 [13:34] <mattym> vic, What antivirus/firewall software do you have installed?
#985 [13:34] * Lyric [Lyric@notlogged] has left #minecrafthelp
#986 [13:34] <vic> windows defender and forticlient
#987 [13:34] * madamadz [madamadz@notlogged] has quit. (Client Quit)
#988 [13:35] <mattym> vic, You will probably need to remove forticlient
#989 [13:36] * rexjes [rexjes@notlogged] has quit. (Ping timeout: 195 seconds)
#990 [13:36] <vic> i have an alternate launcher that i works to open minecraft
#991 [13:37] <mattym> vic, Yes but the alternative launcher wont let you work around the driver issue
#992 [13:37] <mattym> vic, If an antivirus program is blocking things that shouldnt be blocked, its not very good. Remove forticlient and try to reinstall the game
#993 [13:37] * creeper0426_ [creeper0426_@notlogged] has joined #minecrafthelp
#994 [13:38] <vic> ok completely remove forti or turn it off
#995 [13:38] <pie_flavor> And if you're worried about not having an antivirus, you can always install Avast!
#996 [13:38] <pie_flavor> which we all recommend as an antivirus.
#997 [13:38] <mattym> vic, Ive never seen forticlient before, so try turning it off first
#998 [13:38] * Gster14 [Gster14@notlogged] has joined #minecrafthelp
#999 [13:38] <pie_flavor> creeper0426_: do you have a crash log for an unmodded game yet?
#1000 [13:38] <creeper0426_> Hi everytime I load minecraft and play on a world or a server it crashes after 1 min. No crash logs show up and i already tried redowanloading and delkteting my game.
#1001 [13:39] <pie_flavor> yes, we know, you were just here
#1002 [13:39] <creeper0426_> none
#1003 [13:39] <creeper0426_> im redoing it XD
#1004 [13:39] <pie_flavor> hmm.
#1005 [13:39] <creeper0426_> I delted evrythin and still nothing i can make a vid if u like of it
#1006 [13:39] <pie_flavor> ??> creeper0426_ tools/hjt
#1007 [13:39] <Absol> creeper0426_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1008 [13:39] <Absol> creeper0426_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1009 [13:40] <creeper0426_> k thx brb
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#1012 [13:41] * o67iii [o67iii@notlogged] has quit. (Client Quit)
#1013 [13:41] <creeper0426_> http://paste.ubuntu.com/23199321/
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#1015 [13:42] * Gster14 [Gster14@notlogged] has joined #minecrafthelp
#1016 [13:42] <creeper0426_> http://paste.ubuntu.com/23199321/ this is the thing
#1017 [13:42] <vic> ok disabled forti
#1018 [13:42] <vic> launch up miencraft again?
#1019 [13:42] <mattym> vic, Run the installer and repair again
#1020 [13:42] <vic> ok
#1021 [13:43] <Gster14> every time i get on my launcher for minecraft it crashes and says i need to update my graphics driver
#1022 [13:43] <creeper0426_> any suggestions?
#1023 [13:43] <mattym> Gster14, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1024 [13:43] <Gster14> yes i do
#1025 [13:43] <Gster14> http://paste.ubuntu.com/23199306/
#1026 [13:44] <creeper0426_> ??
#1027 [13:44] <creeper0426_> http://paste.ubuntu.com/23199321/
#1028 [13:44] <mattym> Gster14, Download and Install the file from this page http://www.geforce.com/drivers/results/107011
#1029 [13:45] <creeper0426_> any help? http://paste.ubuntu.com/23199321/
#1030 [13:45] <vic> eh it works now
#1031 [13:45] <Gster14> i am downloading
#1032 [13:45] <mattym> vic, Loads all the way into the game?
#1033 [13:46] <creeper0426_> ?? http://paste.ubuntu.com/23199321/
#1034 [13:46] <vic> yes
#1035 [13:46] <vic> thank you so much
#1036 [13:47] <creeper0426_> any help???????
#1037 [13:47] <pie_flavor> ??> creeper0426_ scold/repeat
#1038 [13:47] <Absol> creeper0426_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1039 [13:47] <Absol> creeper0426_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1040 [13:47] <creeper0426_> k
#1041 [13:47] <pie_flavor> You've completely stumped me. mattym, can you do this one
#1042 [13:47] <mattym> pie_flavor, Dont yell at people for repeating stuff you asked for when YOU are the one not replying
#1043 [13:48] <pie_flavor> mattym: i was trying to find out anything
#1044 [13:48] <mattym> pie_flavor, thats what the magic "One moment" is for
#1045 [13:48] <pie_flavor> wasn't pinged on irc either
#1046 [13:48] <pie_flavor> creeper0426_: for future reference, you can get someone's attention by typing their username in chat. it sends a notification.
#1047 [13:48] <creeper0426_> k thx
#1048 [13:49] * East8 [East8@notlogged] has joined #minecrafthelp
#1049 [13:49] <creeper0426_> I think their may be something wrong with java because right before it crashes it says stuff about java binary
#1050 [13:49] <mattym> creeper0426_, Run the game until it crashes, then get me a crash log if it shows up, otherwise get the Game Output log
#1051 [13:50] <creeper0426_> ok i get output logs but not crashes it strange il give u one
#1052 [13:50] * flimflamjj [flimflamjj@notlogged] has joined #minecrafthelp
#1053 [13:50] <mattym> creeper0426_, Just get me a crash log or a Game Output log, NOT a launcher log
#1054 [13:50] <pie_flavor> creeper0426_: you said you could record it?
#1055 [13:51] <flimflamjj> Hey, I'm 18 years old and I can't play minecraft realms. it just tells me to go to my account page
#1056 [13:51] <creeper0426_> http://paste.ubuntu.com/23199363/
#1057 [13:51] <East8> uh. i started a minecraft forge to play different kinds of mods. but some reason after i launched the Forge, it did nothing.
#1058 [13:51] <pie_flavor> ??> East8 mods
#1059 [13:51] <creeper0426_> yah i could because i use fraps want me to?
#1060 [13:51] <Gster14> mattym is has finished downloading
#1061 [13:51] <Absol> East8: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1062 [13:51] <Absol> East8: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1063 [13:51] <Gster14> do i click run?
#1064 [13:51] <pie_flavor> creeper0426_: that'd be cool
#1065 [13:51] <pie_flavor> Gster14: yes
#1066 [13:51] <Gster14> ok
#1067 [13:51] * Chaoticly [Chaoticly@notlogged] has joined #minecrafthelp
#1068 [13:51] <creeper0426_> ok il put on utube and il send the link
#1069 [13:52] <pie_flavor> flimflamjj: did you buy it?
#1070 [13:52] <East8> ok thx
#1071 [13:52] * East8 [East8@notlogged] has quit. (Client Quit)
#1072 [13:52] <flimflamjj> I want to join a friend's realm, and I migrated my account to mojang
#1073 [13:52] <mattym> flimflamjj, Did you re-log into the launcher after migrating?
#1074 [13:53] <flimflamjj> Yes, and I completely reinstalled everything
#1075 [13:53] <mattym> flimflamjj, Does the date of birth on your account make you less than 12?
#1076 [13:53] <mattym> 13*
#1077 [13:53] <flimflamjj> It shouldn't, but where could I check that
#1078 [13:54] <mattym> flimflamjj, If you log in at account.mojang.com/me
#1079 [13:54] <mattym> flimflamjj, Put your mouse over the My Account button in the upper right, and then click on the Setting section
#1080 [13:54] <creeper0426_> i have video
#1081 [13:54] <flimflamjj> "Before you can continue to use this part of the website, you need a parent's permission. Please provide your parent's email address so that we can obtain your parent's permission. "
#1082 [13:55] <pie_flavor> creeper0426_: post it
#1083 [13:55] <creeper0426_> let me upload it to utube 1st]
#1084 [13:55] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#1085 [13:56] * mariana [mariana@notlogged] has joined #minecrafthelp
#1086 [13:56] <mattym> flimflamjj, Then your account has a DOB that makes you too young
#1087 [13:56] <mattym> ??> flimflamjj account/coopa
#1088 [13:56] <mattym> ??> flimflamjj account/coppa
#1089 [13:56] <Absol> flimflamjj: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#1090 [13:56] <Absol> flimflamjj: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
#1091 [13:57] <mattym> flimflamjj, The link Absol posted should have the info on what you need to do in order to fix it.
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#1096 [13:57] <mattym> creeper0426_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1097 [13:57] <jazz_33> hello, is this the place to ask how to play with friends over LAN?
#1098 [13:58] <creeper0426_> ik how
#1099 [13:58] <jazz_33> how?
#1100 [13:58] <creeper0426_> u click esc and click lan options
#1101 [13:58] <jazz_33> and then
#1102 [13:58] <creeper0426_> if that doesnt work u go to windows firewall and disable firewall on private option
#1103 [13:58] <mattym> jazz_33, If you are having LAN issues, remove forticlient as you were told to before
#1104 [13:59] * mariana_ [mariana_@notlogged] has joined #minecrafthelp
#1105 [13:59] <mattym> creeper0426_, Forget the video and try the instructions i sent
#1106 [13:59] <mattym> creeper0426_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#1108 [13:59] <jazz_33> lol you got me hahaha, but i did remove it
#1109 [13:59] <jazz_33> i dont know how to play with friends tho
#1110 [14:00] <mattym> jazz_33, Did you remove it, or dissable it
#1111 [14:00] <jazz_33> remove
#1112 [14:00] <creeper0426_> in this order 1 disable windows firewall for private connection 2 start lan from the esc menu and anyone on ur connection can click multiplayer and scroll all the way down and join ur lan
#1113 [14:00] <mattym> jazz_33, Do people get an error when they join, or are you just not able to start the LAN world?
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#1115 [14:00] <little_club_fan> i need help
#1116 [14:01] <jazz_33> when i try to join it says i acnnot connect to their server
#1117 [14:01] <pie_flavor> little_club_fan: with what?
#1118 [14:01] * gamerbd [gamerbd@notlogged] has joined #minecrafthelp
#1119 [14:01] <creeper0426_> try disabling windows firewall private connection
#1120 [14:01] <mattym> jazz_33, But you can see it in your LAN list?
#1121 [14:01] <mattym> creeper0426_, Please stop suggesting that
#1122 [14:01] <little_club_fan> i cant conect
#1123 [14:01] <jazz_33> and shouldnt it appear in my local network
#1124 [14:01] <jazz_33> and no i dont see it
#1125 [14:02] <little_club_fan> grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
#1126 [14:02] <mattym> jazz_33, Then the computer that is running it may have a program or setting blocking it
#1127 [14:02] * huyu [huyu@notlogged] has joined #minecrafthelp
#1128 [14:02] <jazz_33> alright alright, thanks i think i know
#1129 [14:02] <creeper0426_> ok sry but that worked for me XD
#1130 [14:02] <jazz_33> how did you know it was me from before?
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#1132 [14:02] <mattym> jazz_33, My IRC client tells me
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#1134 [14:03] <little_club_fan> helpppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
#1135 [14:03] <jazz_33> lol thats sick thanks again brah
#1136 [14:03] <Rikairchy> stop spamming.
#1137 [14:03] <GreyVulpine> Please don't spam here
#1138 [14:03] <Rikairchy> :o GV!
#1139 [14:03] <Rikairchy> it lives
#1140 [14:03] <mattym> creeper0426_, If it was someone unable to connect to them, maybe. If they couldnt connect to someone elses, then its not an issue with their setting
#1141 [14:03] <GreyVulpine> If you need help, please elaborate clearly about your issue.
#1142 [14:04] <little_club_fan> well i cant log in
#1143 [14:04] * rayan159753 [rayan159753@notlogged] has joined #minecrafthelp
#1144 [14:04] <GreyVulpine> little_club_fan - And why is that?
#1145 [14:04] <little_club_fan> how am i ment to know
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#1147 [14:05] <rayan159753> pls help me
#1148 [14:05] <rayan159753> http://paste.ubuntu.com/23199400/
#1149 [14:05] <GreyVulpine> little_club_fan - How do you know you can't log in? Where are you trying to log into?
#1150 [14:05] <Thepigou> I dont have a email of resetpasseword on gmail
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#1152 [14:06] <rayan159753> i can't open minecraft help me : http://paste.ubuntu.com/23199400/
#1153 [14:06] <jazz_33> should i use avast instead??
#1154 [14:06] <mattym> jazz_33, If you have completely removed the other programs, yes
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#1157 [14:07] <jazz_33> ok everything will be the same right?
#1158 [14:07] <mattym> jazz_33, Should be
#1159 [14:07] <mattym> rayan159753, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1160 [14:07] <rayan159753> ok thank you
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#1180 [14:17] <jazz_33> i just rested my comp, im still behind a firewall with avast right
#1181 [14:17] <mattym> jazz_33, You should still have Windows Firewall
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#1184 [14:20] * PleezeHalp [PleezeHalp@notlogged] has joined #minecrafthelp
#1185 [14:21] <PleezeHalp> I have two identical computers that can't log in to minecraft servers for login
#1186 [14:21] * mariana [mariana@notlogged] has joined #minecrafthelp
#1187 [14:21] <PleezeHalp> they can play offlien, but not online
#1188 [14:21] * _maksymilion_ [_maksymilion_@notlogged] has joined #minecrafthelp
#1189 [14:21] <mattym> ??> PleezeHalp tools/hjt
#1190 [14:21] <Absol> PleezeHalp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1191 [14:21] <Absol> PleezeHalp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1192 [14:22] <PleezeHalp> windows 10 machines, java is updated, using current bootloader
#1193 [14:22] * macaroni [macaroni@notlogged] has joined #minecrafthelp
#1194 [14:22] <pie_flavor> PleezeHalp: do what absol said
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#1196 [14:23] <Natsu> guys
#1197 [14:23] <mariana> oi
#1198 [14:23] <PleezeHalp> okay, it's not this machine, will run it on the ones in question and come back with that info
#1199 [14:23] <PleezeHalp> thanks
#1200 [14:23] <mariana> yes
#1201 [14:23] * _maksymilion_ [_maksymilion_@notlogged] has quit. (Client Quit)
#1202 [14:23] <mariana> ok
#1203 [14:23] <Natsu> i need help my minecraft says loop backs when i try to play
#1204 [14:24] <mattym> Natsu, What antivirus/firewall software do you have installed?
#1205 [14:24] <Natsu> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 16-9-18 上午3:23 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdb.a(SourceFile:202) at bdw.a(SourceFile:172) at bdb.a(SourceFile:301) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(SourceFile:1328) at bao.ak(SourceFile:
#1206 [14:24] <Natsu> that is it]
#1207 [14:25] <mariana> yes
#1208 [14:25] * PleezeHalp [PleezeHalp@notlogged] has quit. (Client Quit)
#1209 [14:25] <mariana> .;
#1210 [14:25] <Natsu> how do i fix it
#1211 [14:25] <mattym> Natsu, What antivirus/firewall software do you have installed?
#1212 [14:25] <Natsu> adwcleaner
#1213 [14:25] <mattym> Natsu, Thats neither
#1214 [14:26] <Natsu> firewall
#1215 [14:26] <mattym> ??> Natsu tools/hjt
#1216 [14:26] <Absol> Natsu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1217 [14:26] <Absol> Natsu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1218 [14:26] <mariana> manicra pe
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#1224 [14:30] <RajaDeon> hey
#1225 [14:31] <pie_flavor> hi
#1226 [14:31] <RajaDeon> my minecraft doesnt work
#1227 [14:32] * armado [armado@notlogged] has joined #minecrafthelp
#1228 [14:33] <RajaDeon> hello?
#1229 [14:36] <Rikairchy> hello RajaDeon. are you getting any errors?
#1230 [14:38] <RajaDeon> yea
#1231 [14:38] <RajaDeon> I was playing and then my computer restarted
#1232 [14:39] <RajaDeon> I tryed to play agin but it doesnt work now
#1233 [14:39] <RajaDeon> it says
#1234 [14:39] <RajaDeon> -- System Details -- Details: Minecraft Version: 1.10.2 Operating System: Windows 10 (x86) version 10.0 Java Version: 1.8.0_101, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 80953128 bytes (77 MB) / 149958656 bytes (143 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapd
#1235 [14:39] <Chromaryu> eh
#1236 [14:40] <Chromaryu> ??> RajaDeon launcher/crash-log
#1237 [14:40] <Absol> RajaDeon: We need to see your crash log, which appears after a crash.
#1238 [14:40] <Absol> RajaDeon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1239 [14:40] <RajaDeon> how do I do that?
#1240 [14:40] <RajaDeon> is it in appdata?
#1241 [14:41] <pie_flavor> <@Absol> which appears after a crash.
#1242 [14:41] <pie_flavor> when it crashes, you see it.
#1243 [14:41] <RajaDeon> ok
#1244 [14:41] * Diamond_Fang_101 [Diamond_Fang_101@notlogged] has joined #minecrafthelp
#1245 [14:42] <RajaDeon> http://paste.ubuntu.com/23199610/
#1246 [14:42] <RajaDeon> is that it?
#1247 [14:43] <RajaDeon> it says open report file
#1248 [14:43] * Diamond_Fang_101 [Diamond_Fang_101@notlogged] has quit. (Client Quit)
#1249 [14:43] <pie_flavor> ??> RajaDeon win/dxdiag
#1250 [14:43] <Absol> RajaDeon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1251 [14:43] * PleezeHalp [PleezeHalp@notlogged] has joined #minecrafthelp
#1252 [14:44] <pie_flavor> welcome back
#1253 [14:44] <pie_flavor> do you have the HJT report?
#1254 [14:44] <pie_flavor> PleezeHalp
#1255 [14:44] <RajaDeon> I did but it says I have no manafacur
#1256 [14:44] <PleezeHalp> Geez, I was expecting to have to type everything out again :)
#1257 [14:44] <PleezeHalp> pastebin.ubunto.com/23199612
#1258 [14:45] * jaysonwerth28 [jaysonwerth28@notlogged] has joined #minecrafthelp
#1259 [14:45] <pie_flavor> PleezeHalp: that's not a website
#1260 [14:45] * jaysonwerth28 [jaysonwerth28@notlogged] has quit. (Client Quit)
#1261 [14:46] <pie_flavor> why didn't you just copy and paste it
#1262 [14:46] <PleezeHalp> http://pastebin.ubunto.com/23199612/
#1263 [14:46] <PleezeHalp> I pasted it from the affected computer; am on another computer
#1264 [14:47] <PleezeHalp> and I can't type
#1265 [14:47] <pie_flavor> that's still not the website
#1266 [14:47] <PleezeHalp> http://pastebin.ubuntu.com/23199612
#1267 [14:47] <pie_flavor> paste.ubuntu.com/23199612
#1268 [14:48] * carlos_ [carlos_@notlogged] has joined #minecrafthelp
#1269 [14:48] <pie_flavor> PleezeHalp: Do you have Windows Firewall turned on?
#1270 [14:49] <mattym> ??> PleezeHalp win/qustodio
#1271 [14:49] <Absol> PleezeHalp: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#1272 [14:49] <pie_flavor> oh
#1273 [14:49] <PleezeHalp> Okay, I tried to find out if it could be qustodio, but got no hits online
#1274 [14:49] <PleezeHalp> I'll do the qustodio reinstall and report back
#1275 [14:49] * frustatedinstaller [frustatedinstaller@notlogged] has joined #minecrafthelp
#1276 [14:49] <mattym> PleezeHalp, You may just need to download and install the latest
#1277 [14:50] <PleezeHalp> back in a bit, thanks (and yes, we have windows firewall on, but I'll try qustodio first)
#1278 [14:50] <PleezeHalp> Thanks a ton, will report back
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#1280 [14:50] * MaxiMetal_19 [MaxiMetal_19@notlogged] has joined #minecrafthelp
#1281 [14:51] <frustatedinstaller> just bought and installed mine craft on the pc, but i am getting a "pixel format not accelerated" error. drivers are updated
#1282 [14:51] * RajaDeon [RajaDeon@notlogged] has quit. (Quit: Web client closed)
#1283 [14:51] <pie_flavor> ??> frustatedinstaller win/dxdiag
#1284 [14:51] <frustatedinstaller> dx report here.. http://paste.ubuntu.com/23199621/
#1285 [14:51] <Absol> frustatedinstaller: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1286 [14:51] <pie_flavor> ah, you got it
#1287 [14:51] <pie_flavor> frustatedinstaller: Unfortunately the Q45 and Q43 chipsets are not supported past Windows 7.
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#1290 [14:51] <pie_flavor> You'll need to install Windows 7, or use a different computer.
#1291 [14:51] <frustatedinstaller> damn
#1292 [14:52] <frustatedinstaller> that was quick
#1293 [14:52] <frustatedinstaller> thanks
#1294 [14:52] <pie_flavor> we got a bot for this lol
#1295 [14:52] <frustatedinstaller> :)
#1296 [14:53] <MaxiMetal_19> hola alguien habla español?
#1297 [14:53] <MaxiMetal_19> necesito ayuda pls
#1298 [14:55] <MaxiMetal_19> hi, I need help
#1299 [14:55] <pie_flavor> with what?
#1300 [14:56] <MaxiMetal_19> I can not enter any server
#1301 [14:56] <MaxiMetal_19> java.lang.nullpointerexception group
#1302 [14:56] * frustatedinstaller [frustatedinstaller@notlogged] has quit. (Ping timeout: 195 seconds)
#1303 [14:57] <MaxiMetal_19> What is that?
#1304 [14:57] <pie_flavor> MaxiMetal_19: What antivirus do you have installed?
#1305 [14:58] <MaxiMetal_19> Avast why?
#1306 [14:59] <pie_flavor> ??> MaxiMetal_19 tools/hjt
#1307 [14:59] <Absol> MaxiMetal_19: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1308 [14:59] <Absol> MaxiMetal_19: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1311 [15:06] * CreatureCats1 [CreatureCats1@notlogged] has joined #minecrafthelp
#1312 [15:06] <CreatureCats1> Hi
#1313 [15:06] <pie_flavor> Hi
#1314 [15:06] <pie_flavor> I remember you
#1315 [15:06] * mandybamby [mandybamby@notlogged] has joined #minecrafthelp
#1316 [15:07] <MaxiMetal_19> http://paste.ubuntu.com/
#1317 [15:08] <MaxiMetal_19> sorry
#1318 [15:08] <MaxiMetal_19> http://paste.ubuntu.com/23199735/
#1319 [15:08] <MaxiMetal_19> http://paste.ubuntu.com/23199735/
#1320 [15:08] * mandybamby [mandybamby@notlogged] has left #minecrafthelp
#1321 [15:08] <MaxiMetal_19> This is the right one
#1322 [15:08] <MaxiMetal_19> http://paste.ubuntu.com/23199735/
#1323 [15:09] <MaxiMetal_19> pie_flavor?
#1324 [15:09] <pie_flavor> one moment
#1325 [15:09] <MaxiMetal_19> ok
#1326 [15:11] <pie_flavor> hmm
#1327 [15:12] <CreatureCats1> http://paste.ubuntu.com/23199751/
#1328 [15:12] <CreatureCats1> this is where we lefted off
#1329 [15:13] <pie_flavor> mattym: halp with maximetal pls
#1330 [15:13] <pie_flavor> CreatureCats1: you're the guy that the driver wouldn't install for?
#1331 [15:13] * filipeluis [filipeluis@notlogged] has joined #minecrafthelp
#1332 [15:13] <pie_flavor> can you put the dxdiag report up too?
#1333 [15:13] <MaxiMetal_19> What happens?
#1334 [15:14] * filipeluis [filipeluis@notlogged] has quit. (Client Quit)
#1335 [15:14] <CreatureCats1> Yes
#1336 [15:14] <pie_flavor> MaxiMetal_19: I'm not sure. This is an error I'm not too familiar with - someone else can probably help you when they come on.
#1337 [15:15] <CreatureCats1> Wouldnt install at all
#1338 [15:15] <pie_flavor> CreatureCats1: dxdiag pls
#1339 [15:16] <urielsalis> MaxiMetal_19, one moment
#1340 [15:16] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1341 [15:16] <CreatureCats1> http://paste.ubuntu.com/23199768/
#1342 [15:16] <MaxiMetal_19> Can somebody help me?
#1343 [15:16] <urielsalis> ??> MaxiMetal_19 win/reinst
#1344 [15:16] <Absol> MaxiMetal_19: You may need to reinstall the locally installed files that Minecraft puts into place.
#1345 [15:16] <Absol> MaxiMetal_19: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1346 [15:17] <MaxiMetal_19> what? uriel
#1347 [15:17] <urielsalis> ??> MaxiMetal_19 av/avast
#1348 [15:17] <Absol> MaxiMetal_19: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1349 [15:17] <urielsalis> MaxiMetal_19, follow both absol instructions
#1350 [15:17] <urielsalis> MaxiMetal_19, wait, the second one is wrong
#1351 [15:18] * PleezeHalp [PleezeHalp@notlogged] has joined #minecrafthelp
#1352 [15:18] <PleezeHalp> My issue is fully resolved.
#1353 [15:18] <pie_flavor> k
#1354 [15:18] <PleezeHalp> Thanks for the help, pie_flavor and the other person who's nick I didn't write down
#1355 [15:19] <PleezeHalp> Also, I was able to simply download the qustodio installer and do a "repair" in place, which saved all my settings
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#1357 [15:19] <pie_flavor> CreatureCats1: one moment
#1358 [15:19] <PleezeHalp> thanks again for the help, you all rock (my kids want to do something nice for you all, but I told them that probably wasn't practical)
#1359 [15:19] <MaxiMetal_19> This wrong? uriel
#1360 [15:19] <PleezeHalp> so I'll say thanks for them and sign off
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#1362 [15:20] <pie_flavor> CreatureCats1: Refresh my memory, what's your product number?
#1363 [15:20] <urielsalis> MaxiMetal_19, I have to leave, told pie_flavor what to do
#1364 [15:21] <pie_flavor> MaxiMetal_19: hallo
#1365 [15:21] <MaxiMetal_19> hola
#1366 [15:21] <MaxiMetal_19> hi
#1367 [15:21] <MaxiMetal_19> :c
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#1369 [15:21] <CreatureCats1> Are you asking for serial number?
#1370 [15:21] <MaxiMetal_19> pls help me :v
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#1372 [15:22] <pie_flavor> MaxiMetal_19: In the Minecraft launcher, click the Edit Profile button.
#1373 [15:22] <pie_flavor> Check the box saying Executable, and tell me what's in the box.
#1374 [15:22] <pie_flavor> CreatureCats1: yeah
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#1377 [15:22] <CreatureCats1> 6B198229R
#1378 [15:23] * IBRAHEEMTAREK470 [IBRAHEEMTAREK470@notlogged] has quit. (Client Quit)
#1379 [15:24] <pie_flavor> CreatureCats1: Let's try this again.
#1380 [15:24] <pie_flavor> Download and install http://cdgenp01.csd.toshiba.com/content/support/downloads/tca0058300j.exe
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#1384 [15:26] <MaxiMetal_19> he
#1385 [15:26] <MaxiMetal_19> ok
#1386 [15:26] <MaxiMetal_19> What else? pie flavor
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#1388 [15:27] <pie_flavor> MaxiMetal_19: Open Avast, and click Antirivus > Settings
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#1390 [15:27] <pie_flavor> Where it says Enter File Path, paste what it said in the Executable box
#1391 [15:27] <MaxiMetal_19> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#1392 [15:27] <pie_flavor> Right. Put that where it says Enter File Path.
#1393 [15:28] <MaxiMetal_19> It is what it says on the box run
#1394 [15:28] <pie_flavor> Yes.
#1395 [15:28] <pie_flavor> Put that in Avast
#1396 [15:29] <MaxiMetal_19> really 7w7
#1397 [15:30] <pie_flavor> 7w7?
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#1399 [15:30] <MaxiMetal_19> 7w7= :c
#1400 [15:30] <MaxiMetal_19> ok?
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#1402 [15:31] <MaxiMetal_19> the truth, do not understand anything pie_flavor
#1403 [15:31] <pie_flavor> Open Avast
#1404 [15:31] <MaxiMetal_19> I got confused
#1405 [15:32] <pie_flavor> Click Antivirus
#1406 [15:32] <MaxiMetal_19> ok
#1407 [15:32] <pie_flavor> Click Settings
#1408 [15:32] <pie_flavor> You will see a box that says (enter file path)
#1409 [15:32] <pie_flavor> Put C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
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#1411 [15:37] <MaxiMetal_19> NOTHING APPEARS NOT TO SAY
#1412 [15:38] <pie_flavor> what
#1413 [15:39] <MaxiMetal_19> ¿?
#1414 [15:40] <pie_flavor> ¿?¿?¿?¿?¿?¿?¿?¿?¿?¿?¿?¿?
#1415 [15:40] <pie_flavor> MaxiMetal_19: Are you using Google Translate, or do you speak English?
#1416 [15:40] * CreatureCats1 [CreatureCats1@notlogged] has joined #minecrafthelp
#1417 [15:40] <CreatureCats1> Hey
#1418 [15:40] <pie_flavor> hallo
#1419 [15:40] <pie_flavor> did you try the driver?
#1420 [15:41] <CreatureCats1> Thank you, i can play minecraft now :)
#1421 [15:41] <pie_flavor> you're welcome :3
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#1426 [15:44] <Remora> Server connectivity issues. Basically, I've disabled every firewall I am aware of and nobody can see my server. I made a MinecraftForum post but I have a feeling I've gotten all the nibbles I'm going to there, judging from the pattern of the other threads. http://www.minecraftforum.net/forums/support/server-support/2740727-unable-to-connect-to-server-externally
#1427 [15:45] <pie_flavor> Remora: Are you sure that you have port-forwarded 25565?
#1428 [15:46] * MaxiMetal_19 [MaxiMetal_19@notlogged] has quit. (Ping timeout: 195 seconds)
#1429 [15:46] <Remora> THere's a screenshot in that post of my port-forwards, I forwarded the whole range 25500-25599.
#1430 [15:46] <Remora> (( Tried running it on different ports in that range just to see, no dice. ))
#1431 [15:46] * Louis10190 [Louis10190@notlogged] has joined #minecrafthelp
#1432 [15:47] <Louis10190> Ever since I
#1433 [15:47] <Louis10190> updated to windows 10 minecraft has seen about 3-10 fps
#1434 [15:47] <Louis10190> all other games are fine at around 40-60fps for skyrim
#1435 [15:48] <pie_flavor> Louis10190: Have you turned down all the graphics settings?
#1436 [15:48] <Louis10190> yes, even on the title screen it's 5-10fps
#1437 [15:48] <pie_flavor> Don't compare Minecraft to other games. They all use DirectX, while Minecraft uses OpenGL. Completely different performance.
#1438 [15:48] <Louis10190> ok
#1439 [15:49] <pie_flavor> Louis10190: You've set Graphics to Fast, Mipmaps to 0, Smooth Lighting to Off, Render Distance to 8 or so, etc?
#1440 [15:49] <Louis10190> I used to get about 60+fps in minecraft before windows ten, and yes i've done all the lowest graphics
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#1442 [15:49] <pie_flavor> ??> Louis10190 win/dxdiag
#1443 [15:49] <Absol> Louis10190: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1444 [15:50] <mattym> Remora, What is the external IP?
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#1446 [15:50] <Louis10190> Pie, I will try the instructions, let you know if it fixes!
#1447 [15:50] <Remora> I hate giving it out but I guess you can /whois me for it anyway. 73.146.130.60. Both servers are running right now.
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#1449 [15:51] <mattym> Remora, What do you mean both?
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#1451 [15:51] <pie_flavor> Louis10190: It doesn't fix anything. It's a diagnostic report for us to get more information
#1452 [15:51] <Louis10190> ok
#1453 [15:52] <YT> So my runtime enviroment aint working and i dont know how to fix it. i really need to get back on minecraft but i cant. Help me?
#1454 [15:52] <Remora> I'm running a pixelmon server on 25555 and a standard server on 25565. I tried disabling the pixelmon server for testing but I never managed to fix it so I've been running it so at least I can play on it a little.
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#1456 [15:53] <mattym> Remora, Well can you try with only the vanilla server running on the default port
#1457 [15:53] <Remora> That's what I did all my testing and troubleshooting over the last two days with, yes.
#1458 [15:53] <Louis10190> @pie, would you like me to use the ubuntu pastebin?
#1459 [15:53] <Remora> Gimme a second and I'll shut down the pixelmon server for you.
#1460 [15:53] <Remora> Done.
#1461 [15:53] <YT> So my runtime enviroment aint working and i dont know how to fix it. i really need to get back on minecraft but i cant. Help me?
#1462 [15:54] <mattym> Remora, Can you try running just the one, so i can try and use our tool to ping it and see if I can get any additional info
#1463 [15:54] <pie_flavor> Louis10190: Yeah, that's what we need.
#1464 [15:54] <Louis10190> Send the linkthrough here?
#1465 [15:54] <pie_flavor> yep
#1466 [15:54] <Remora> Yep, it's shut down. Right now there's only the vanilla server running on 73.146.130.60:25565.
#1467 [15:54] <pie_flavor> YT: Specific errors are good.
#1468 [15:54] <Louis10190> http://paste.ubuntu.com/23199950/
#1469 [15:54] <mattym> Remora, And you sure the internal Port didnt get changed?
#1470 [15:55] <YT> Pie how do i fix it?
#1471 [15:55] <pie_flavor> YT: I don't know, since you haven't given us any specific errors :P
#1472 [15:55] <Remora> How would I check for that?
#1473 [15:55] <pie_flavor> Louis10190: Download and install the driver from this page: https://downloadcenter.intel.com/download/26229
#1474 [15:55] <Louis10190> ok
#1475 [15:55] <Remora> The server.properties is running on 25565, and the server log says it's listening on 25565, if that's what you mean?
#1476 [15:56] <mattym> Remora, Did you change anything else in the server.properties file?
#1477 [15:56] <Remora> Tons of stuff -- difficulty, world seed, MOTD all for starters -- but not the server ip bit if that's what you mean, and I did not add any lines
#1478 [15:57] <mattym> Remora, Do you know if your ISP is blocking anything?
#1479 [15:57] <YT> Pie, my runtime enviroment is not working. It says it may be corrupted and that i need to reinstall mc. I reinstalled it but it says the same thing :/
#1480 [15:58] <Remora> Comcast supposedly only blocks the ports on this list: https://customer.xfinity.com/help-and-support/internet/list-of-blocked-ports/ and port 25565 is not on it. If you know how I can check besides just asking them, I'm game.
#1481 [15:58] <mattym> Remora, Cause from what youve shown so far, nothing should be causing the issue as far as the configuration. And if its only an issue for people outside the network, it may be something to do with your ISP.
#1482 [15:58] <Remora> That's what I was afraid of.
#1483 [15:59] <YT> Pie, my runtime enviroment is not working. It says it may be corrupted and that i need to reinstall mc. I reinstalled it but it says the same thing :/
#1484 [15:59] * BREACHER [BREACHER@notlogged] has joined #minecrafthelp
#1485 [15:59] <pie_flavor> YT: When does it say this?
#1486 [16:00] <YT> it says it when i click to go play mc
#1487 [16:01] <Remora> mattym, anything else it could be besides my ISP? All the information I can find says Comcast doesn't block that port.
#1488 [16:01] <pie_flavor> YT: Before the launcher opens, or when you start Minecraft, or when you join a world?
#1489 [16:01] <YT> before the launcher opens
#1490 [16:01] <BREACHER> HI my problem is internal exception:java.lang.nullpointerexception
#1491 [16:02] <pie_flavor> YT: Can you copy and paste exactly what it says?
#1492 [16:03] <BREACHER> can someones help me?
#1493 [16:03] <pie_flavor> ??> BREACHER paste
#1494 [16:03] <Absol> BREACHER: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1495 [16:04] <YT> "Unable to start the Minecraft Runtime Enviroment. This is most likely caused by corruption. Please try to reinstall minecraft"
#1496 [16:04] <YT> thats what it says pie ^
#1497 [16:04] <pie_flavor> ??> YT win/reinst
#1498 [16:04] <Absol> YT: You may need to reinstall the locally installed files that Minecraft puts into place.
#1499 [16:04] <Absol> YT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1504 [16:12] <YT> it didnt work :/
#1505 [16:13] <pie_flavor> I've seen this happen while the client is trying to open, but I've never seen it happen before the launcher even opens.
#1506 [16:14] <mattym> YT, What antivirus/firewall software do you have installed?
#1507 [16:14] <YT> i use norton
#1508 [16:15] <pie_flavor> ??> YT av/norton
#1509 [16:15] <Absol> YT: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1510 [16:17] <YT> is avast just as good as norton?
#1511 [16:17] <mattym> ??> YT av/adwcleaner
#1512 [16:17] <pie_flavor> Yes. It also is free and not annoying.
#1513 [16:17] <Absol> YT: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1514 [16:17] <Absol> YT: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1515 [16:17] <mattym> YT, Before any of that, try the instructions Absol sent
#1516 [16:17] <pie_flavor> Yeah, do that first. If that doesn't work, though, it'd probably be a good idea to remove norton.
#1517 [16:19] <Louis10190> @Pie, i attempted to download the driver and:http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html
#1518 [16:20] <Louis10190> the driver is not validated
#1519 [16:20] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#1520 [16:21] <pie_flavor> Louis10190: Are you using internet explorer?
#1521 [16:21] <Louis10190> Chrome
#1522 [16:22] <pie_flavor> What is the exact message it gives you?
#1523 [16:22] <pie_flavor> Wait, nvm.
#1524 [16:22] <Louis10190> The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit.
#1525 [16:22] <pie_flavor> ??> Louis10190 oem/hp
#1526 [16:22] <pie_flavor> hang on that's wrong
#1527 [16:22] <Louis10190> hp
#1528 [16:23] <pie_flavor> ??> Louis10190 oem/hp/product-number
#1529 [16:23] <Absol> Louis10190: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1530 [16:23] <Absol> Louis10190: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1531 [16:25] <Louis10190> Product number is F0D26AV
#1532 [16:25] <Louis10190> the 0 may be an upper case O but i don't think so
#1533 [16:26] <pie_flavor> Louis10190: Download and install this driver: http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#1534 [16:26] <Louis10190> ok
#1535 [16:27] <Louis10190> 10 mins
#1536 [16:27] <Louis10190> 10 mins
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#1541 [16:38] <Louis10190> @pie same messege
#1542 [16:38] <Louis10190> http://www.intel.com/support/graphics/graphics-havedisk/
#1543 [16:40] <pie_flavor> Louis10190: just type pie_flavor to get my attention
#1544 [16:40] <Louis10190> ok
#1545 [16:41] <pie_flavor> this one i don't know
#1546 [16:41] <pie_flavor> wait, hang on.
#1547 [16:41] <pie_flavor> are you using a resource pack?
#1548 [16:41] <Louis10190> nope
#1549 [16:41] <pie_flavor> or mods?
#1550 [16:41] <Louis10190> completely clean
#1551 [16:41] <Louis10190> i've reinstalled 4 times
#1552 [16:41] <pie_flavor> all right then. i'm stumped.
#1553 [16:41] <Louis10190> and deleted everything which would affectit
#1554 [16:42] <Louis10190> even reinstalled a 32 bit java instead of my 64 bit java andit didn't do anything
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#1556 [16:43] <mattym> Louis10190, You need to make sure your computer is using the Nvidia hardware.
#1557 [16:43] <Louis10190> i did
#1558 [16:43] <Louis10190> I set it to default to Nvidia
#1559 [16:43] <Louis10190> graphics card
#1560 [16:43] <Louis10190> and tried launching it using my intel and it didn't change
#1561 [16:43] <Louis10190> the fps
#1562 [16:45] <Louis10190> Mattym, any help?
#1563 [16:46] <Louis10190> Or anyone?...
#1564 [16:46] <Rikairchy> Louis10190, just getting here
#1565 [16:46] <Rikairchy> what seems to be the issue?
#1566 [16:47] <Louis10190> I get 3-10fps even on title screen since update to windows 10
#1567 [16:47] <Rikairchy> ??> Louis10190 win/dxdiag
#1568 [16:47] <Absol> Louis10190: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1569 [16:47] <Rikairchy> let's see your hardware
#1570 [16:48] <Louis10190> http://paste.ubuntu.com/23199950/
#1571 [16:48] <Louis10190> Pie has gone through with me, and he's stumped as wel
#1572 [16:49] <Rikairchy> ah I see
#1573 [16:49] <pie_flavor> Rikairchy: he can't use the default driver, his HP product number is F0D26AV, and setting the proper driver for that doesn't work either.
#1574 [16:50] <mattym> ??> Louis10190 gpu/nvidia/optimus
#1575 [16:50] <Absol> Louis10190: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1576 [16:50] <Rikairchy> have you gone into the switchable graphics control panel and set the minecraft.exe, java.exe, and javaw.exe files to Performance?
#1577 [16:50] <mattym> Louis10190, Check the instructions Absol linked
#1578 [16:50] <Louis10190> Ok
#1579 [16:51] <mattym> Louis10190, And as you were told, make sure its set to use the correct hardware for Minecraft and Java
#1580 [16:51] <Louis10190> ok
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#1586 [17:01] <Louis10190> It said minecraft was using my global settings: Nvidia; so I just switched it to use High Performance Nvidia
#1587 [17:03] <Louis10190> launching mv
#1588 [17:03] <Louis10190> mc
#1589 [17:05] <Louis10190> Mattym still 3-5 fps on title screen
#1590 [17:06] <mattym> Louis10190, Did you also make the setting change for Java?
#1591 [17:06] <Louis10190> No, i'll try real quick
#1592 [17:07] <Louis10190> It was using intel
#1593 [17:07] <Louis10190> changing it..
#1594 [17:07] <mattym> Louis10190, Change Java to use the same Nvidia hardware, and restart minceraft
#1595 [17:07] <Louis10190> o
#1596 [17:07] <Louis10190> k
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#1598 [17:10] <Louis10190> OMG THANK YOU ALL IT WORKED!
#1599 [17:10] <mattym> Excellent, enjoy!
#1600 [17:10] <Louis10190> :D
#1601 [17:10] <Louis10190> Have a nice day!
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#1605 [17:18] <actualsunbear> Is there any reason that I wouldn't be able to purchase minecraft? I asked my bank and they said there were no holds on the card (I know that's an issue with a lot of people)
#1606 [17:18] <actualsunbear> Do mojang put holds on accounts if you try to make a transaction several times in one day?
#1607 [17:20] <GreyVulpine> We don't know
#1608 [17:20] <GreyVulpine> actualsunbear - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1611 [17:22] <Isabella_Rocha_> Isabella
#1612 [17:22] <Isabella_Rocha_> Isabella
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#1616 [17:24] <Snowy> I am having a problem with respawning, I had died at one point of playing and cannot select to respawn or go to the title screen, and when I close out MC and re-open it still displays as me being dead and unable to respawn or go to the title screen,any recommendations to help please?
#1617 [17:25] <AceOfTacos> Hello I sent a email to mojamg support telling them my transaction ID so then they could change my email but they have not replayed in a week
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#1623 [17:37] <Beezy> So, I got onto the minecraft launcher hoping to record for YouTube, when I realized that my graphics card was out of date. I tried to fix it with getting the new Minecraft launcher that was said to automatically fix it, but I got nothing. I ended up finding some website that said to paste some link I made to this, so here it is: http://paste.ubuntu.com/23200403/
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#1626 [17:38] <Night_> http://paste.ubuntu.com/23200412/
#1627 [17:39] <GreyVulpine> Beezy - Download and install win64_154028.4501.exe from: https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
#1628 [17:40] <GreyVulpine> Night_ - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
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#1630 [17:42] <AceOfTacos> Hello I have sent a email to mojang support and it has been a week and the still haven't said anything
#1631 [17:42] <GreyVulpine> AceOfTacos - All we can say is to wait longer. We can't help you with that here
#1632 [17:42] <AceOfTacos> That is not my main problem I will tell you my main problem
#1633 [17:43] <AceOfTacos> My main problem is I need to change my email for my account but I can't change it because my email for my account go hacked but I do have the transaction ID for the account
#1634 [17:44] <AceOfTacos> And I do have a new email I would like to attach to the account
#1635 [17:45] <Anna> did you send mojang your transaction ID?
#1636 [17:45] <AceOfTacos> Can you help me with it?
#1637 [17:45] <Anna> we can not really help with account issues here
#1638 [17:45] <Anna> only mojang can help with that. So you should just wait for a response to your email
#1639 [17:45] * TheLordLich [TheLordLich@notlogged] has joined #minecrafthelp
#1640 [17:45] <Anna> And follow these instructions if you have not already:
#1641 [17:45] <AceOfTacos> Well I did send them a email but also how long does it usually take to get a response
#1642 [17:46] <Anna> ??> AceOfTacos account/hacked
#1643 [17:46] <Absol> AceOfTacos: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1644 [17:46] <Absol> AceOfTacos: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1645 [17:46] <Anna> ??> AceOfTacos mojang/email
#1646 [17:46] <Absol> AceOfTacos: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1647 [17:46] <Absol> AceOfTacos: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1648 [17:46] <Anna> the last link should tell you how lomg it may take
#1649 [17:46] <AceOfTacos> I did email mojang support and give them my transaction ID
#1650 [17:46] <Anna> you should just wait until you get an email back then
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#1653 [17:49] <TheLordLich> http://paste.ubuntu.com/23200432/ I tried to put in minecraft pc , but when the error occurs outdated video drivers, already tried to update them but not yet worked. What should I do ?
#1654 [17:49] <Beezy> "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit."
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#1656 [17:50] <TheLordLich> ok thanks
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#1670 [18:07] <Jameson> Apperantly my computer's graphic drive can't support minecraft, and I don't know what that means but I followed links and came here with this link http://paste.ubuntu.com/23200501/
#1671 [18:08] <Jameson> hello?
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#1674 [18:10] <Jameson> is anyone there?
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#1676 [18:15] <pirralho12304> 23200532
#1677 [18:15] <pirralho12304> upu9ploopoi´
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#1684 [18:26] <pie_flavor> Jameson: Are you still there?
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#1686 [18:27] <NightSound> http://paste.ubuntu.com/23200585/
#1687 [18:27] <pie_flavor> NightSound: You were given instructions.
#1688 [18:27] <pie_flavor> Follow them.
#1689 [18:28] <pie_flavor> Jameson, if you're still there: Unfortunately the Intel G41 Chipset isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1690 [18:29] <NightSound> what instuctions?
#1691 [18:31] <pie_flavor> NightSound: The ones that were specifically told to you by GrayVulpine.
#1692 [18:31] <pie_flavor> When your name was Night_.
#1693 [18:31] <NightSound> i did that and it didnt work
#1694 [18:32] <pie_flavor> You downloaded the linked driver, installed it, and restarted your computer?
#1695 [18:32] <NightSound> mhm, nothing
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#1697 [18:33] <pie_flavor> NightSound: this one? http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1698 [18:33] <iargenpvp> I NEED HELP
#1699 [18:33] <NightSound> yeah
#1700 [18:33] <iargenpvp> i cant remember
#1701 [18:33] <iargenpvp> my mc email
#1702 [18:33] <pie_flavor> ??> iargenpvp scold/shout
#1703 [18:33] <pie_flavor> absol is being slow :P
#1704 [18:34] <iargenpvp> anyone can help me ?
#1705 [18:34] <pie_flavor> unless it's broken. crud.
#1706 [18:34] <iargenpvp> s
#1707 [18:34] <pie_flavor> iargenpvp: depends.
#1708 [18:34] <pie_flavor> why don't you know your email?
#1709 [18:34] <iargenpvp> i forgot my minecraft account email
#1710 [18:35] <iargenpvp> so ?
#1711 [18:36] * Absol kicked iargenpvp from #minecrafthelp (Reason: argenpvp :Stop spamming)
#1712 [18:36] * Absol kicked pie_flavor from #minecrafthelp (Reason: ie_flavor :Stop spamming)
#1713 [18:36] <Absol> iargenpvp: There is no need to yell. The acoustics in here are wonderful.
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#1715 [18:36] * GreyVulpine facepalms
#1715 [18:36] <pie_flavor> someone needs to fix absol
#1716 [18:36] <pie_flavor> ffs
#1717 [18:37] * pie_flavor absolpalms
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#1719 [18:38] <saif>
#1720 [18:38] <saif> kknk
#1721 [18:38] <saif> nkn;
#1722 [18:38] <GreyVulpine> Please don't spam here
#1723 [18:39] <pie_flavor> GreyVulpine: Can a /ping be built into absol, so he knows when he's lagging?
#1724 [18:39] <pie_flavor> ??> saif ask/wtf
#1725 [18:39] <Absol> saif: Please form your question in the form of a question. Whatever you just said was unclear.
#1726 [18:40] <saif> hi
#1727 [18:40] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 206 seconds)
#1728 [18:40] <GreyVulpine> pie_flavor - You'll need to ping LR about that
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#1732 [18:43] <Lord_Ralex> pie_flavor, it's impossible to tell if he's lagging really
#1733 [18:43] <Lord_Ralex> because if esper lags, they send those messages at once too
#1734 [18:43] <pie_flavor> Still, it'll be at least half as often
#1735 [18:44] <Lord_Ralex> the fact he took 3 minutes though....
#1736 [18:44] <pie_flavor> that he pulls these shenanigans
#1737 [18:44] <Lord_Ralex> yeah, that's the network
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#1739 [18:46] <Lord_Ralex> best way i'd resolve that is moving it back to seattle near an esper node, but then it means he's doing a cross-US network connection to the database instead
#1740 [18:46] <Lord_Ralex> best way i'd resolve that is moving it back to seattle near an esper node, but then it means he's doing a cross-US network connection to the database instead
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#1743 [18:47] <pie_flavor> by the way, Lord_Ralex, got a perfect win/downgrade
#1744 [18:47] <pie_flavor> win/downgrade: Due to the 30-day limit for free downgrades, currently the only way to install Windows 7 on a computer running a version of Windows that's too new is to fully install the old version. This is best done for you by a computer store.
#1745 [18:47] <pie_flavor> Your computer may have come with a recovery partition or a set of install disks. If it didn't, it likely has a Windows product key on it. If none of these are true, you will need to purchase a set of Windows install disks from a computer store.
#1746 [18:48] <mattym> pie_flavor, People can still downgrade within the 30 days if they happen to have purchased windows 10 after the free period ended
#1747 [18:48] <pie_flavor> mattym: you sure about that?
#1748 [18:48] <mattym> pie_flavor, Yes
#1749 [18:48] <pie_flavor> hmm.
#1750 [18:50] <pie_flavor> win/downgrade: If you purchased Windows 10: Follow this link to downgrade back: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade If you got it for free: Due to the 30-day limit for free downgrades, currently the only way to install Windows 7 on a computer running a version of Windows that's too new is to fully install the old version.
#1751 [18:51] <pie_flavor> win/downgrade: This is best done for you by a computer store. Your computer may have come with a recovery partition or a set of install disks. If it didn't, it likely has a Windows product key on it. If none of these are true, you will need to purchase a set of Windows install disks from a computer store.
#1752 [18:51] <Lord_Ralex> pie_flavor, yes, it was esper at fault. All of the other pingouts were the same node
#1753 [18:51] <Lord_Ralex> There's 0 way I can recover from that.
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#1755 [18:52] <pie_flavor> i wonder
#1756 [18:52] <pie_flavor> /ctcp ping espercorn?
#1757 [18:52] <pie_flavor> other way around lol
#1758 [18:52] <Lord_Ralex> That's a) dumb to use, and b) does not resolve much either
#1759 [18:52] <pie_flavor> oh, it doesn't respond to pings
#1760 [18:53] <pie_flavor> dumb problems require dumb solutions. anyway, it doesn't work.
#1761 [18:53] <Lord_Ralex> And it could have not been my node either that slows. In this case, it was my node. Another node could stall stuff.
#1762 [18:54] <Lord_Ralex> Either way, it's not something I'm fixing
#1763 [18:54] <pie_flavor> gotcha
#1764 [18:54] <Lord_Ralex> He does not ban for it, so kicks because of arbitary + hard to detect and recover is not worth coding
#1765 [18:54] <pie_flavor> that's fair
#1766 [18:54] <pie_flavor> only wish it didn't disrupt znc's buffer
#1767 [18:54] <pie_flavor> what do you think of my second version of win/downgrade?
#1768 [18:55] <Lord_Ralex> And Absol is an API, each "module" decides what to do with things
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#1772 [18:57] <Lord_Ralex> ??< win/downgrade
#1773 [18:57] <Lord_Ralex> yeah, not worth editing on absol
#1774 [18:57] <Lord_Ralex> i'd edit it on hopper instead
#1775 [19:00] <pie_flavor> Lord_Ralex: you can edit hopper?
#1776 [19:00] <Lord_Ralex> pie_flavor, yes
#1777 [19:02] <Lord_Ralex> actually, that entire page needs a rework
#1778 [19:02] * fsotohayden [fsotohayden@notlogged] has joined #minecrafthelp
#1779 [19:02] <pie_flavor> suddenly, the link is dead
#1780 [19:03] <pie_flavor> suddenly, all of hopper is dead.
#1781 [19:03] <pie_flavor> what the hell?
#1782 [19:04] <Anna> ??> pie_flavor 42
#1783 [19:04] <Absol> pie_flavor: Have you tried turning it off and on again? The universal fix.
#1784 [19:04] <pie_flavor> what
#1785 [19:04] <pie_flavor> how
#1786 [19:04] <Anna> I'm just being silly, maybe wait for a moment and see if it comes back
#1787 [19:04] <fsotohayden> i have a problem with "Lack of Updated graphics drivers" and drivers are updated
#1788 [19:05] <pie_flavor> no it did
#1789 [19:05] <Anna> fsotohayden: git a dxdiag report?
#1790 [19:05] <pie_flavor> fsotohayden: Do you have a link to your DxDiag?
#1791 [19:05] <Anna> *got
#1792 [19:05] <pie_flavor> git fetch pie-flavor/dxdiag.git
#1793 [19:05] <pie_flavor> lo
#1794 [19:05] <pie_flavor> lol
#1795 [19:08] <fsotohayden> http://paste.ubuntu.com/23200717/ this?
#1796 [19:12] <pie_flavor> ah jeez, blank-paging on the driver
#1797 [19:13] <fsotohayden> what should I do?
#1798 [19:13] <pie_flavor> fsotohayden: Unfortunately, the latest driver for your graphics card is for Windows 8.1
#1799 [19:13] <pie_flavor> I wouldn't recommend installing
#1800 [19:13] <pie_flavor> Windows 8.1 under any circumstances
#1801 [19:14] <pie_flavor> but you can install Windows 7 if you are all right with that
#1802 [19:14] <pie_flavor> otherwise, you'll need to use a different computer.
#1803 [19:17] <fsotohayden> so, i can not play under any circumstances?
#1804 [19:17] <fsotohayden> with windows 10
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#1809 [19:23] <Predador_Ninja> Hello
#1810 [19:23] <Predador_Ninja> Hello
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#1812 [19:24] <Predador_Ninja> Have a technic?
#1813 [19:24] <Predador_Ninja> There?
#1814 [19:25] <Predador_Ninja> I am needing help with my graphics drivers
#1815 [19:25] <Predador_Ninja> I follow the instructions in this site: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#1816 [19:27] <Predador_Ninja> http://paste.ubuntu.com/23200748/
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#1820 [19:29] <FranciscoSk> ------------------ System Information ------------------ Time of this report: 9/18/2016, 20:24:18 Machine name: FRANCISCO-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.121003-0333) Language: Spanish (Regional Setting: Spanish) System Manufacturer: langchao System Model: 12345 BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU
#1821 [19:29] <FranciscoSk> HELP ME
#1822 [19:29] <Predador_Ninja> I need of update my graphics drivers
#1823 [19:29] <Predador_Ninja> http://paste.ubuntu.com/23200748/
#1824 [19:30] <Predador_Ninja> This is the URL
#1825 [19:30] <Predador_Ninja> NOBODY ONLINE?
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#1828 [19:32] <bomby3> help me
#1829 [19:32] <bomby3> anyone?
#1830 [19:32] <bomby3> ------------------ System Information ------------------ Time of this report: 9/18/2016, 20:29:28 Machine name: DODIE-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release.160802-1857) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: Compaq Presario CQ60 Notebook PC BIOS: D
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#1832 [19:32] <bomby3> HELP ME
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#1835 [19:34] <Predador_Ninja> I need help
#1836 [19:34] <Predador_Ninja> To update my graphics drivers
#1837 [19:35] <Predador_Ninja> How i update my graphics drivers?
#1838 [19:40] <pie_flavor> Predador_Ninja: Download and install this driver: https://downloadcenter.intel.com/download/25977
#1839 [19:41] <Predador_Ninja> It's secure?
#1840 [19:42] <pie_flavor> Predador_Ninja: i mean it's from intel.com
#1841 [19:42] <pie_flavor> so yeah
#1842 [19:42] <Predador_Ninja> Thanks
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#1844 [19:43] <Predador_Ninja> My windows it's the Windows 7 Professional
#1845 [19:44] <Predador_Ninja> Can in this or just in the Windows 7 normal?
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#1849 [19:46] <EnderSlayer255> I tranfered my minecraft accont yesterday and ive only been able to play the demo. I tried going into my original account and play but it wouldnt let me go in and play. I tried to make another account with that same password and email but it said the account was taken. I tried to log in again with my original account but it says i had wrong password or email. Could someone help me?
#1850 [19:46] <Mattbreaux> im having trouble logging in keeps telling me to update video drivers
#1851 [19:46] <pie_flavor> Predador_Ninja: Just click the first button
#1852 [19:46] <Mattbreaux> i have the umbuto url
#1853 [19:46] <pie_flavor> Mattbreaux: put it here
#1854 [19:47] <pie_flavor> ??> EnderSlayer255 account/reset-password
#1855 [19:47] <Absol> EnderSlayer255: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1856 [19:47] <Absol> EnderSlayer255: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1857 [19:47] <Mattbreaux> http://paste.ubuntu.com/23200798/
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#1859 [19:48] <pie_flavor> Mattbreaux: Unfortunately the Intel 4 series chipset isn't supported past Windows 8.
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#1861 [19:48] * Jameson [Jameson@notlogged] has quit. (Ping timeout: 195 seconds)
#1862 [19:48] <pie_flavor> Though I wouldn't recommend installing Windows 8 under any circumstances, you could install Windows 7.
#1863 [19:48] <pie_flavor> Otherwise, you'll need to use a different computer.
#1864 [19:48] <Mattbreaux> so id have t o go and reinstall windows 7
#1865 [19:48] <pie_flavor> Yes.
#1866 [19:48] * hi [hi@notlogged] has joined #minecrafthelp
#1867 [19:49] <Mattbreaux> ok thanks i will try that
#1868 [19:49] <pie_flavor> Did you get Windows 10 for free?
#1869 [19:49] <Mattbreaux> yes i did
#1870 [19:49] <hi> hi so my launcher keep crahsing
#1871 [19:49] <pie_flavor> Unfortunately, due to the 30-day limit on downgrades, you'll need to do a full install instead of the quick downgrade, Mattbreaux
#1872 [19:49] <pie_flavor> ??> hi launcher/crash-log
#1873 [19:49] <Absol> hi: We need to see your crash log, which appears after a crash.
#1874 [19:49] <Absol> hi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1875 [19:50] <pie_flavor> Mattbreaux: Your computer likely came with install disks, a recovery partition on the hard drive, or a Windows product key.
#1876 [19:50] <pie_flavor> I would recommend finding those once you close this chat.
#1877 [19:50] <pie_flavor> If you can't find one of those, you'll need to purchase a set of install disks at a computer store.
#1878 [19:50] <Mattbreaux> well if anything a have the original windows disk that computer came with
#1879 [19:50] <pie_flavor> Mattbreaux: Yes, that'll be perfect.
#1880 [19:51] <pie_flavor> You'll still want to have a computer store do the install for you. It's much more involved than the Windows 10 upgrade.
#1881 [19:51] <EnderSlayer255> Absol: Thank you so much!!! i got my account back !!! :D
#1882 [19:51] <Mattbreaux> ok thanks
#1883 [19:51] <pie_flavor> ??> EnderSlayer255 bot
#1884 [19:51] <Absol> EnderSlayer255: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1885 [19:51] <hi> http://paste.ubuntu.com/23200844/
#1886 [19:53] <pie_flavor> ??> hi win/dxdiag
#1887 [19:53] <Absol> hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1889 [19:53] <Lyric> The skins on Minecraft aren't showing up for me, any ideas why?
#1890 [19:54] <hi> i did that
#1891 [19:54] <pie_flavor> hi: put the link in the chat, please.
#1892 [19:54] <pie_flavor> Lyric: Do you happen to have McAfee antivirus installed?
#1893 [19:54] <hi> http://paste.ubuntu.com/23200844/
#1894 [19:54] * EnderSlayer255 [EnderSlayer255@notlogged] has quit. (Ping timeout: 195 seconds)
#1895 [19:54] <Lyric> Yes I do
#1896 [19:54] <pie_flavor> hi: no, that's not it.
#1897 [19:54] <pie_flavor> read the things in the link.
#1898 [19:54] <pie_flavor> ??> Lyric av/mcafee
#1899 [19:55] <Absol> Lyric: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1900 [19:55] <Absol> Lyric: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1901 [19:55] <hi> that what it said
#1902 [19:55] <pie_flavor> ??> Lyric av/mcafee/remoe
#1903 [19:55] <pie_flavor> ??> Lyric av/mcafee/remove
#1904 [19:55] <pie_flavor> dangit
#1905 [19:55] <pie_flavor> ??> Lyric av/mcafee/uninstall
#1906 [19:55] <Absol> Lyric: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1907 [19:55] <pie_flavor> there we go
#1908 [19:55] <pie_flavor> hi: no
#1909 [19:55] <pie_flavor> you already gave me a crash report
#1910 [19:55] <Lyric> But I payed for it
#1911 [19:55] <pie_flavor> now i need a dxdiag report
#1912 [19:55] <pie_flavor> Lyric: Doesn't mean it's good, I'm sorry.
#1913 [19:55] <hi> u
#1914 [19:56] <pie_flavor> It barely protects, and messes up your connection. It's actually what's causing the skin issue - I've seen people have this problem twice today alreayd.
#1915 [19:56] <pie_flavor> For a free, well-built alternative, check out Avast! antivirus.
#1916 [19:56] <pie_flavor> ?? av/avast
#1917 [19:56] <Absol> av/avast: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1918 [19:56] <pie_flavor> Now, it's just skins, and it's antivirus we're talking about here.
#1919 [19:57] <pie_flavor> Removing the antivirus is the solution, but you don't have to if you don't want to.
#1920 [19:57] * novato [novato@notlogged] has joined #minecrafthelp
#1921 [19:57] <pie_flavor> But, if you do, it's important to use the tool Absol linked for av/mcafee/uninstall. The normal uninstall process doesn't fully remove it.
#1922 [19:57] <Lyric> Ok
#1923 [19:57] * Chaoticly [Chaoticly@notlogged] has joined #minecrafthelp
#1924 [19:58] <Lyric> I think there is a way to allow Minecraft Skins from Mcafee
#1925 [19:59] <hi> yeah i give you all my info right
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#1927 [19:59] <pie_flavor> hi: no
#1928 [19:59] <pie_flavor> ??> hi win/dxdiag
#1929 [19:59] <Absol> hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1930 [19:59] <pie_flavor> click the link
#1931 [19:59] <pie_flavor> follow the instructions
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#1937 [20:00] <hi> well from what i see it gives out a lot of info
#1938 [20:00] <pie_flavor> hi: that's correct
#1939 [20:00] <pie_flavor> and it's info that we need
#1940 [20:00] <hi> about everything
#1941 [20:00] <pie_flavor> yup
#1942 [20:00] <pie_flavor> oh i see
#1943 [20:00] <pie_flavor> no there's no sensitive information there
#1944 [20:01] <pie_flavor> we get dxdiags from people daily. it's a standard tool that we use here.
#1945 [20:01] <pie_flavor> all we'd get is your username and the location of a couple registry keys
#1946 [20:01] <pie_flavor> everything else is hardware information
#1947 [20:01] <hi> http://paste.ubuntu.com/23200868/
#1948 [20:01] <pie_flavor> hi: that's not the entire thing
#1949 [20:02] <hi> it is
#1950 [20:02] <pie_flavor> no, it's missing the top par
#1951 [20:02] <novato> When I try to play minecraft in the pc after it download its suddenly stops and in game ouput at the end it says: Can´t keep up! Did the system time change, or is the server overloaded? Rnning 2966mshegind, skipping 593 tick (s)
#1952 [20:02] <hi> yep
#1953 [20:02] <hi> k
#1954 [20:02] <pie_flavor> should start with --------------------------- System Information
#1955 [20:03] <pie_flavor> ??> novato error/cant-keep-up
#1956 [20:03] <Absol> novato: Can't keep up! Did the system time change, or is the server overloaded?
#1957 [20:03] <Absol> novato: That message is perfectly normal, and happens all the time. However, if the console is spamming it or it occurs very frequently, then it is indicating that the machine is not powerful enough to run the server.
#1958 [20:03] <hi> http://paste.ubuntu.com/23200876/
#1959 [20:03] <pie_flavor> hi: i need the full paste
#1960 [20:03] <pie_flavor> almost. good enough.
#1961 [20:04] <pie_flavor> Wait, no it's not.
#1962 [20:04] <pie_flavor> All of the bottom is cut off.
#1963 [20:04] <pie_flavor> hi: Do you have the notepad or whatever open?
#1964 [20:04] <pie_flavor> Press Ctrl A, Ctrl C.
#1965 [20:04] <pie_flavor> put that into the paste site.
#1966 [20:04] <hi> yep
#1967 [20:05] <pie_flavor> If you don't give me the full thing then I can't help you.
#1968 [20:06] <pie_flavor> The link you were given even tells you how to copy the full thing.
#1969 [20:06] <novato> thank you, so whats the minimum characteristics I need in the machine to run the server?
#1970 [20:07] <pie_flavor> novato: Depends.
#1971 [20:07] <pie_flavor> How much RAM are you giving it?
#1972 [20:08] <hi> http://paste.ubuntu.com/23200888/
#1973 [20:08] <pie_flavor> hi: ffs
#1974 [20:08] <pie_flavor> Right click the window.
#1975 [20:08] <pie_flavor> Select all.
#1976 [20:09] <pie_flavor> Right click the window.
#1977 [20:09] <pie_flavor> Copy.
#1978 [20:09] <pie_flavor> It's not hard.
#1979 [20:09] <pie_flavor> I need the ENTIRE LOG.
#1980 [20:09] <hi> it is the entire log
#1981 [20:09] <pie_flavor> It's about 1300 lines.
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#1983 [20:09] <pie_flavor> jesus christ.
#1984 [20:09] <novato> pie-flavor, i´m not sure because in this moment I´m in other machine, buy I think 2 gigas
#1985 [20:10] <pie_flavor> novato: Can I see your startup script?
#1986 [20:10] * Rikairchy gives novato two gigas
#1986 [20:10] <Rikairchy> if you know what I mean
#1987 [20:10] <pie_flavor> Rikairchy: giggety
#1988 [20:10] <Rikairchy> gigaty*
#1989 [20:11] * pie_flavor shoos Rikairchy away
#1989 [20:11] <Rikairchy> :(
#1990 [20:11] <novato> pie_flavor I don´t know what are you asking me
#1991 [20:11] <pie_flavor> novato: how are you running the server?
#1992 [20:12] <pie_flavor> is it an exe or a jar?
#1993 [20:12] <novato> pie_flavor an exe
#1994 [20:12] <pie_flavor> wait, hang on. this is about a separate server, right?
#1995 [20:13] <pie_flavor> you're running a server and connecting to it from a different client?
#1996 [20:14] <novato> pie_flavor I, don´t know what are you speaking about, I buy the program to Mojang, they send a zip, I runned it and it downloads something, It begins the play, and it suddenly stops
#1997 [20:15] <pie_flavor> ohhhh
#1998 [20:15] * caloscraft [caloscraft@notlogged] has joined #minecrafthelp
#1999 [20:15] <pie_flavor> novato: there's two different programs you can download.
#2000 [20:16] <pie_flavor> The first one is the Minecraft client, which actually plays the game.
#2001 [20:16] <pie_flavor> The second one is the Minecraft server, which is what you downloaded.
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#2003 [20:16] <pie_flavor> Do you know what the difference is between the client and the server?
#2004 [20:17] <novato> pie_flavor, no I don´t know the difference
#2005 [20:17] <pie_flavor> so the client is what plays the game
#2006 [20:18] <pie_flavor> the whole 3d-color-walking-around thing.
#2007 [20:18] <pie_flavor> it has an internal server, which you never notice.
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#2009 [20:18] <pie_flavor> the server does the processing for the game, the client does the interaction.
#2010 [20:18] <pie_flavor> what you downloaded is the separate server. this just does the processing.
#2011 [20:19] <pie_flavor> the point of the server is so people can play together over the internet.
#2012 [20:19] <pie_flavor> if you just bought it, what you want is the client.
#2013 [20:19] <pie_flavor> Download and install this. https://launcher.mojang.com/download/MinecraftInstaller.msi
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#2015 [20:20] <pie_flavor> By the way, the reason that the server isn't running is because there's a file called eula.txt in the folder, and 'false' must be changed to 'true' in that file.
#2016 [20:20] <pie_flavor> In case you ever decide you do want to run a server.
#2017 [20:23] <novato> Oh I download the MinecraftInstaller.msi, and it runs showing the Title, and when I press play it begin something and suddenly it stops, and a log is displayed, at the end of it says Error]: Game ended with bad state (exit code -1073740940)
#2018 [20:23] <pie_flavor> This we can work with.
#2019 [20:23] <pie_flavor> ??> novato paste
#2020 [20:23] <Absol> novato: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2021 [20:27] <novato> Absol, pie_flavor http://paste.ubuntu.com/23200934/
#2022 [20:27] <pie_flavor> ?? bot
#2023 [20:27] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2024 [20:27] <pie_flavor> novato: No, the whole thing.
#2025 [20:28] <pie_flavor> The entire log.
#2026 [20:34] <novato> pie_flavor, I see, the problem is that I´m not writing in the machine I have the program, I take a photo of the log. There´s a way to send you the photo? or I´ll have to send It tomorrow
#2027 [20:34] <pie_flavor> ??> novato imgur
#2028 [20:34] <Absol> novato: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2029 [20:35] <pie_flavor> Unfortunately, though, if it's what I think it is, I'm going to need something else from the computer, so I'm pretty sure that it'll have to be done tomorrow.
#2030 [20:37] <novato> pie_flavor, Ok, thank you very much, I´ll get in touch tomorrow
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#2040 [20:44] <Kat_> Im playing minecraft and it wont let me play muiltplayer i searched it up it told me to have and HDMI Cord and to load a game and press start on the controller i want to join and i did that but nothing happens
#2041 [20:45] <pie_flavor> Kat_: Are you using a console edition?
#2042 [20:47] <Kat_> Yes Im using An Xbox 360
#2043 [20:47] <pie_flavor> We don't support console edition here.
#2044 [20:47] <Kat_> Ohh okay
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#2048 [20:58] <shadowpaw> my brother deleted Minecraft on our computer, and i would like to know how to get it back
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#2051 [21:00] <shadowpaw> my brother deleted minecraft on our computer and i would like to know how to get it back :)
#2052 [21:03] <pie_flavor> shadowpaw: yes, you already said that
#2053 [21:03] <pie_flavor> If he simply 'deleted' it, you're likely to be able to retrieve it through the Recycle Bin.
#2054 [21:03] <pie_flavor> Things deleted on Windows are rarely truly deleted.
#2055 [21:04] * valen2006 [valen2006@notlogged] has joined #minecrafthelp
#2056 [21:04] <pie_flavor> You can also easily reinstall it from minecraft.net.
#2057 [21:05] <pie_flavor> Minecraft stores all its game files in the folder %AppData%\.minecraft , so you should check whether that folder still exists.
#2058 [21:05] <pie_flavor> If it doesn't, you can retrieve it from your computer's Recycle Bin.
#2059 [21:05] <pie_flavor> If the executable is missing, just reinstall the game from minecraft.net/download
#2060 [21:06] <shadowpaw> it is not in the recycle bin, im not sure how to re download from the website
#2061 [21:06] <pie_flavor> shadowpaw: it's super easy. go to minecraft.net/download, click the giant green Download button, and run the program.
#2062 [21:06] * m4strctrl [m4strctrl@notlogged] has joined #minecrafthelp
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#2064 [21:08] <m4strctrl> hi i just downloaded minecraft, when i open the game and the overworld starts to load my game crashes. i get an error popup that says java
#2065 [21:08] <m4strctrl> java platform se binary has stopped working
#2066 [21:09] <pie_flavor> ??> m4strctrl launcher/crash-log
#2067 [21:09] <Absol> m4strctrl: We need to see your crash log, which appears after a crash.
#2068 [21:09] <Absol> m4strctrl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2069 [21:09] <m4strctrl> ok!
#2070 [21:11] <shadowpaw> will i have to ay money to redownload minecraft
#2071 [21:12] <pie_flavor> shadowpaw: No..
#2072 [21:12] <pie_flavor> The launcher doesn't cost any money. You didn't buy the program, you bought the account.
#2073 [21:12] <pie_flavor> All you have to do is log into the launcher and you'll be able to play Minecraft again normally.
#2074 [21:12] <m4strctrl> http://paste.ubuntu.com/23201045/
#2075 [21:13] <m4strctrl> i ran it again but i didnt get the same pop up error, but it did crash
#2076 [21:13] <pie_flavor> m4strctrl: Open Minecraft again. In Settings, change VBOs to Off.
#2077 [21:14] <pie_flavor> Then try to load a world again, and tell me if this fixed the problem.
#2078 [21:14] <m4strctrl> kk thanks!
#2079 [21:17] <m4strctrl> it seems to be working now, thank you!!
#2080 [21:18] <m4strctrl> what is the VBO setting?
#2081 [21:18] <pie_flavor> m4strctrl: An advanced method of rendering that your computer can't handle.
#2082 [21:20] <shadowpaw> my login credentials aren't working, is there another way i can login?
#2083 [21:20] <pie_flavor> shadowpaw: Unfortunately not.
#2084 [21:20] <pie_flavor> You can reset your password here:
#2085 [21:21] <pie_flavor> ??> shadowpaw account/reset-password
#2086 [21:21] <Absol> shadowpaw: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2087 [21:21] <Absol> shadowpaw: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#2088 [21:21] <shadowpaw> thank you :)
#2089 [21:25] <pie_flavor> shadowpaw: I'm leaving; if that doesn't work, someone else will help you.
#2090 [21:27] * m4strctrl [m4strctrl@notlogged] has joined #minecrafthelp
#2091 [21:28] <m4strctrl> hi sorry im back but i can't get any sound on my game now it seems
#2092 [21:29] <m4strctrl> i turned off the VBO setting because my game was crashing
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#2094 [21:31] <m4strctrl> @pie_flavor
#2095 [21:32] <SFHSBAND> My Graphics is not working on minecraft pc. I was wondering how i can fix it?
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#2102 [21:45] <SFHSBAND> http://paste.ubuntu.com/23201065/
#2103 [21:45] <SFHSBAND> My Graphics is not working on minecraft pc. I was wondering how i can fix it?
#2104 [21:46] <urielsalis> SFHSBAND, one moment
#2105 [21:46] <SFHSBAND> ok
#2106 [21:46] <urielsalis> SFHSBAND, that pc had Windows XP before?
#2107 [21:47] <SFHSBAND> yes
#2108 [21:47] <urielsalis> SFHSBAND, sorry, that pc doesnt meet the minimum requirementsç
#2109 [21:47] <urielsalis> ??> SFHSBAND requirements
#2110 [21:47] <Absol> SFHSBAND: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
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#2114 [22:18] <snowwolf> anyone know how to get windows ten drive ?
#2115 [22:18] <urielsalis> snowwolf, in a shop or burning it yourself from a ISO
#2116 [22:19] <snowwolf> ill try that thank you
#2117 [22:19] * urielsalis tips hat
#2117 [22:36] * Anas [Anas@notlogged] has joined #minecrafthelp
#2118 [22:37] <Anas> When i try to play minecraft i get this error message
#2119 [22:37] <Anas> SunCertPathBuilderException unable to find valid certification path to requested target
#2120 [22:37] <urielsalis> Anas, you use mcleaks?
#2121 [22:37] <Anas> The problem isn't in my pc it's in my friend's
#2122 [22:37] <Anas> And yeah he was using mcleaks
#2123 [22:38] <urielsalis> ??> Anas info/mcleaks
#2124 [22:38] <Absol> Anas: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#2125 [22:38] <Absol> Anas: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2126 [22:38] <urielsalis> ??> Anas win/hosts/edit
#2127 [22:38] <Absol> Anas: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2128 [22:38] <Absol> Anas: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2129 [22:39] <Anas> I already removed mcleaks's tools
#2130 [22:39] <Anas> So i have to do the notepad thing?
#2131 [22:39] <urielsalis> Anas, yes
#2132 [22:39] <Anas> Thank you, I'll try it and see what i get
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#2134 [23:14] * Stacey [Stacey@notlogged] has joined #minecrafthelp
#2135 [23:14] <Stacey> Hello
#2136 [23:14] <Stacey> I need help
#2137 [23:14] <Stacey> How do I check logs on Minecraft with a Mac
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#2140 [23:21] <Stacey> How do I check logs on Minecraft with a Mac
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