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#23 [02:55] <Mrdrifter> hi
#24 [02:55] <Mrdrifter> help me
#25 [02:55] <Mrdrifter> I have a question. I purchased a minecraft gift code. But, why is the home page profile screen of minecraft, have trouble making it to the display that do not buy. What should I do? Answer please.
#26 [03:02] <Andrio> Did you redeem the code?
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#39 [04:44] <CommanderXor> mfw I see 'We only support non-modded current releases' when I enter.
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#47 [05:35] <MasterGio2003> I want to know how to connect my PS4 controller to my iPod touch iOS 10
#48 [05:35] <Lutzee> CommanderXor: Because trying to support every mod is pretty impossible
#49 [05:35] <Lutzee> MasterGio2003: not possible.
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#55 [05:54] <CommanderXor> Well Lutzee, what about crash logs? Like minecraft crashes, am I allowed to post a pastebin of that for help to read the logs?
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#65 [06:32] <deltadu17> can you plz help me
#66 [06:32] <deltadu17> my minecraft is crashing
#67 [06:32] <deltadu17> i try to delete .minecraft in appdata
#68 [06:33] <deltadu17> i tried so many times plz help :(
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#70 [06:34] <xBezo> sd
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#72 [06:34] <deltadu17> can someone help me plz
#73 [06:35] <deltadu17> someone plz
#74 [06:35] <Andrio> ??> deltadu17 launcher/crash-log
#75 [06:35] <Absol> deltadu17: We need to see your crash log, which appears after a crash.
#76 [06:35] <Absol> deltadu17: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#77 [06:36] <deltadu17> ok
#78 [06:36] <deltadu17> brb ill just copy paste it and thx
#79 [06:37] <deltadu17> plz wait i have this problem like for 5 months
#80 [06:39] <deltadu17> is it in dxdiag?
#81 [06:40] <Andrio> no.
#82 [06:41] <deltadu17> i cant put my minecraft crash report wait ill try again
#83 [06:41] <deltadu17> there i post it
#84 [06:41] <deltadu17> plz help me
#85 [06:43] <Andrio> Show me the link to it.
#86 [06:43] <deltadu17> http://paste.ubuntu.com/23215498/
#87 [06:44] <deltadu17> here plz do something
#88 [06:45] <Andrio> ok.
#89 [06:45] <Andrio> ??> deltadu17 win/DXDiag
#90 [06:45] <Absol> deltadu17: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#91 [06:45] <deltadu17> ow i did this too
#92 [06:46] <deltadu17> wiat im going to do this too
#93 [06:47] <deltadu17> http://paste.ubuntu.com/23215512/
#94 [06:47] <deltadu17> here is the link plz help
#95 [06:49] <Andrio> Try installing the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032.
#96 [06:50] <deltadu17> catalyst software?
#97 [06:51] <deltadu17> ok im downloading it
#98 [06:55] <deltadu17> andrio are you like a admin here?
#99 [06:55] <Andrio> no.
#100 [06:55] <Andrio> Just a moderator who helps where he can.
#101 [06:56] <deltadu17> ow
#102 [06:56] <deltadu17> is this connected to the minecraft.net ? or in mojang?
#103 [06:56] <Andrio> Ow.
#104 [06:56] <Andrio> ?
#105 [06:56] <Andrio> No.
#106 [06:56] <Andrio> They just link here.
#107 [06:57] <deltadu17> ow so this is just helping players who have their minecraft problems?
#108 [06:57] <Andrio> Pretty much.
#109 [06:57] <deltadu17> ow ok thx for the info
#110 [06:58] <deltadu17> do you play minecraft?
#111 [06:58] <deltadu17> sry for all the question i just like to company you while my catlalyst software download
#112 [06:58] <Andrio> I did a while ago, yeah.
#113 [06:59] <Andrio> mm
#114 [06:59] <Andrio> Thanks?
#115 [06:59] <deltadu17> np. do you play in premium acc?
#116 [07:00] <deltadu17> ok i install the catalyst software download
#117 [07:00] <deltadu17> what should i do now?
#118 [07:00] <Andrio> 'Premium' just means paid here, so... yes
#119 [07:00] <Andrio> Open it.
#120 [07:01] <deltadu17> ow im allready here
#121 [07:01] <deltadu17> should i press browse?
#122 [07:01] <deltadu17> or "next" ?
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#125 [07:02] <deltadu17> umm andrio?
#126 [07:02] <Andrio> What's it asking you to browse for?
#127 [07:02] <deltadu17> C:\Program Files\AMD
#128 [07:03] <deltadu17> and in the bottom there is a click button that says "next"
#129 [07:04] <Andrio> That sounds like a self-extractor.
#130 [07:04] <Andrio> You can leave that as is, I think
#131 [07:04] <deltadu17> so ill not press browse and next so should i start my minecraft?
#132 [07:04] <Andrio> Is it finished installing?
#133 [07:05] <deltadu17> ow wait its not yet finish
#134 [07:05] <deltadu17> i press next and it started installing again
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#137 [07:18] <deltadu17> andrio
#138 [07:19] <deltadu17> i allready finished installing it
#139 [07:19] <deltadu17> should i try to launch my minecraft?
#140 [07:19] <Andrio> ok.
#141 [07:19] <Andrio> Yes.
#142 [07:19] <Andrio> You might need to restart the computer though.
#143 [07:19] <deltadu17> so should i restart it first?
#144 [07:20] <deltadu17> ow it works!!!!!!!!!!!!!1
#145 [07:20] <deltadu17> thx for the help
#146 [07:20] <deltadu17> thank you andrio
#147 [07:20] <Andrio> no problem.
#148 [07:21] <deltadu17> ok im going to test my minecraft now
#149 [07:21] <deltadu17> hope to see you again
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#152 [07:46] <abodi> hi
#153 [07:49] <abodi> graphics driver outdated problem
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#160 [08:00] <Andrio> Hi.
#161 [08:01] <Andrio> Social strategy outdated problem.
#162 [08:04] <Chromaryu> lol
#163 [08:04] <Chromaryu> Andrio: So, what's your problem?
#164 [08:04] <Andrio> Social anxiety...
#165 [08:05] <Chromaryu> Andrio: Uh...
#166 [08:05] <Andrio> At least, I think that's what it is.
#167 [08:05] <Chromaryu> Andrio: welp, we can't... Sorry OP for RPing
#168 [08:06] <Andrio> Soryr?
#169 [08:09] <Andrio> Sorry?
#170 [08:12] <Andrio> Also, that.
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#175 [08:36] <SMShawk2014> hi guys im getting really angry with this one error code here http://paste.ubuntu.com/23215838/ and i cant find any fixes for it anywhere
#176 [08:36] <SMShawk2014> so if you can help please do
#177 [08:38] <Andrio> ??> SMShawk2014 win/DXDiag
#178 [08:38] <Absol> SMShawk2014: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#179 [08:38] <PeaceKeeperMum> Pocket Edition controls are reversed. Y Axis setting is off. Using iPad 2, PE updates all done. Any tips to get 5 year old playing creative mode again? Novice at this, sorry.
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#182 [08:40] <SMShawk2014> PeaceKeeperMum: i have already tried that website and it all eventually ends up here
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#189 [08:59] <Andrio> SMShawk2014, show me the link to your report.
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#194 [09:22] <KinvitenderYT> So I'm lagging really bad right now in minecraft, is there any way to remove the lag or something?
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#202 [09:36] <techno156> KinvitenderYT, depends on what's causing the lag
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#233 [10:54] <Jerry> Hello I have a problem
#234 [10:55] <Jerry> I downloaded minecraft on an older computer because im not home at the moment,
#235 [10:56] <Jerry> And when i launch the game it tells me i cant play because my graphics card is outdated
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#237 [10:58] <Jerry> Hello can u help me?
#238 [11:04] * Fireshooter2 [Fireshooter2@notlogged] has joined #minecrafthelp
#239 [11:05] <Jerry> I downloaded minecraft on my moms laptop, (windows 7) and it says my graphics card is outdated and i cannot fix it
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#246 [11:10] <yago157> affs
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#253 [11:17] <Minecrafter> hye
#254 [11:17] <Minecrafter> hey*
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#257 [11:17] <Minecrafter> sometimes, my minecraft mouse
#258 [11:17] <Minecrafter> goes all slow
#259 [11:17] <dingelberry> i cant run 1.10 keeps crashing my game
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#261 [11:18] <Minecrafter> anyone?
#262 [11:18] <dingelberry> can anyone help
#263 [11:18] <Minecrafter> sometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft mouse [17:17] <Minecrafter> goes all slowsometimes, my minecraft
#264 [11:18] <Minecrafter> please
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#266 [11:19] <dingelberry> can anyonme help me yes or noi
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#305 [11:34] <pocket> eu acho q fui roubado
#306 [11:35] <pocket> I NEED HELP!
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#342 [13:09] <Reinhard> Hi, I can't login to my Minecraft account. I remember the username, but not the password, but if I want an email to change the password , it does not come .But my email is in use.
#343 [13:09] * jk [jk@notlogged] has joined #minecrafthelp
#344 [13:09] <Reinhard> can anyone help
#345 [13:10] <Slime> my minecraft colors in chat and things are not the right color they look like a disgusting yellow and a bunch of grays
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#348 [13:11] <Slime> if anyone could help it would be nice
#349 [13:12] * tiago007 [tiago007@notlogged] has joined #minecrafthelp
#350 [13:13] <Slime> in 1.9.4
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#355 [13:24] <Steven> Hey
#356 [13:25] <Steven> Hey, help me pls
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#358 [13:28] <loni> loni
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#360 [13:28] <Steven> any help me? omfg
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#362 [13:37] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#370 [13:42] <RealSmart> So i cant play Minecraft in singel player or Multiplayer it throwes me aut of the game ( the instrucctions sed to post this http://paste.ubuntu.com/23216989/
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#375 [13:48] <Modtester> Hi I'm was on my Minecraft server just me and I got a message from someone unknown
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#377 [13:49] <Modtester> I have no Minutes I cant
#378 [13:50] <jjs999jjs> you cant what
#379 [13:51] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#380 [13:53] <Anna> Modtester: can you explain in more detail? Also note that we do not help with mods here
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#384 [14:02] <w3ll> hi! anybody speak portuguese? i want help for start launcher game
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#386 [14:03] <Whealex> Hello, I haven't played minecraft in years, yet my friend wants me to play, so i need to migrate my account yet i do not remember my username as i havent played in years. I would very much appreciate any help
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#389 [14:11] <Whealex_> Hello, I haven't played minecraft in years and my friend suddenly wants to play, now I need to migrate my account yet I do not remember my username. Any help would be greatly appreciated
#390 [14:15] <w3ll> hi!i need help for start the launcher game!!! you know anyone speak portuguese?
#391 [14:19] * joesaysyes [joesaysyes@notlogged] has joined #minecrafthelp
#392 [14:21] <joesaysyes> im trying to install forge lmodoader onto my minecraft jar file and it wont open. it gives me an error saying error: a jni eroor occured please check installation and try again
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#394 [14:22] <mattym> ??> joesaysyes mods
#395 [14:22] <Absol> joesaysyes: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#396 [14:22] <Absol> joesaysyes: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#397 [14:22] <mattym> w3ll, Can you explain the problem?
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#400 [14:23] <joesaysyes> i am in the bin file, i think java cant open my mincraft jar file
#401 [14:23] <joesaysyes> it gives me two errors
#402 [14:23] <mattym> joesaysyes, read what Absol said
#403 [14:24] <joesaysyes> he one above an the a java error has occured
#404 [14:24] <joesaysyes> ok
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#409 [14:31] <Crystal9955> My minecraft wont open its just says it crashed and i tryed a lot to close reopen and son on
#410 [14:31] <mattym> ??> Crystal9955 launcher/crash-log
#411 [14:31] <Absol> Crystal9955: We need to see your crash log, which appears after a crash.
#412 [14:31] <Absol> Crystal9955: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#413 [14:32] <Crystal9955> i did
#414 [14:32] <Crystal9955> i followed all the steps
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#417 [14:33] <Crystal9955> http://paste.ubuntu.com/23217232/
#418 [14:33] <Crystal9955> there
#419 [14:34] <mattym> Crystal9955, Ok one moment
#420 [14:34] <Crystal9955> ok
#421 [14:35] <mattym> Crystal9955, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
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#430 [14:49] <vburg48> my minecraf wont load up
#431 [14:49] <mattym> vburg48, What happens when you try?
#432 [14:50] <vburg48> it just wont start it says pixel format not exelirated
#433 [14:51] <mattym> vburg48, Do you have the link to your dxdiag report? If so please post the link in this chat.
#434 [14:54] <vburg48> how i do that
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#436 [14:55] <vburg48> matt you there i got it
#437 [14:55] <mattym> ??> vburg48 win/dxdiag
#438 [14:55] <Absol> vburg48: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#439 [14:57] * _JmAr01 [_JmAr01@notlogged] has joined #minecrafthelp
#440 [14:57] <_JmAr01> hi
#441 [14:57] <_JmAr01> hi
#442 [14:57] <_JmAr01> hi
#443 [14:57] <_JmAr01> hi
#444 [14:57] * Absol kicked _JmAr01 from #minecrafthelp (Reason: JmAr01 :Stop spamming)
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#448 [15:03] <vburg48> matt you there
#449 [15:03] <vburg48> it is http://paste.ubuntu.com/23217341/
#450 [15:05] <mattym> vburg48, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#451 [15:06] <vburg48> ok thnks
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#454 [15:08] <herokiller123> hi
#455 [15:08] <herokiller123> are minecraft muiltplayer servers down
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#457 [15:09] * herokiller123 [herokiller123@notlogged] has joined #minecrafthelp
#458 [15:09] <herokiller123> hi
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#462 [15:15] <diamound30> I just downloaded Minecraft, but system shows crash. Looks like my drivers do not support Minecraft. What shoudl I do_ Thanks.
#463 [15:16] <diamound30> I have Windows 7 Pro.
#464 [15:17] <diamound30> Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 22/09/16 22:17 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Di
#465 [15:18] <mattym> diamound30, Do you have the link to your dxdiag report? If so please post the link in this chat.
#466 [15:19] <diamound30> Yes I do, thank you.
#467 [15:20] <diamound30> ------------------ System Information ------------------ Time of this report: 9/22/2016, 21:56:44 Machine name: USER-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq 6910p (GH719AW#ABD) BIOS: EPP runtime BIOS - Version 1
#468 [15:20] <mattym> ??> diamound30 paste
#469 [15:20] <Absol> diamound30: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#470 [15:20] <diamound30> I did that, it made me register too. Let me try again....
#471 [15:21] <mattym> diamound30, You shouldnt need to register
#472 [15:22] <diamound30> http://paste.ubuntu.com/23217429/
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#474 [15:22] <diamound30> Ok, so I can delete my registration with unbuntu...I will try that now...
#475 [15:23] <mattym> diamound30, Ok one moment
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#478 [15:23] <diamound30> Deleted unbuntu. Thank you.
#479 [15:24] <MohaQA> Hi i have a problem with my texture pack anyone can help ?
#480 [15:25] <mattym> diamound30, Try installing this driver http://www2.ati.com/drivers/mobile/11-7_mobility_vista_win7_32-64_ccc.exe
#481 [15:26] <mattym> MohaQA, What type of problem?
#482 [15:26] <diamound30> Ok, I am installing it.
#483 [15:27] <MohaQA> the problem is that when i put it in the texture packs folder and open mc and turn it on and go back to game no texture pack on @@
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#486 [15:27] <MohaQA> another packs work fine
#487 [15:28] <mattym> MohaQA, Then its a problem with that specific texture pack, you will need to contact the person that made/maintains is
#488 [15:28] <mattym> it*
#489 [15:29] <MohaQA> i did that he said contact u @_@ + just call me Moha
#490 [15:29] <mattym> MohaQA, No one here can do anything to fix a texture pack that doest work
#491 [15:30] <MohaQA> :(
#492 [15:30] <MohaQA> so what do i do ?
#493 [15:30] <mattym> MohaQA, Contact the person that made the texute pack, they have either done something wrong, or failed to properly create it
#494 [15:30] <MohaQA> ok
#495 [15:30] <diamound30> Oh, downloading driver did not help . What shoudl I do know?
#496 [15:31] <mattym> diamound30, Did you install/run the file you downloaded?
#497 [15:31] * MohaQA [MohaQA@notlogged] has quit. (Quit: Web client closed)
#498 [15:31] <diamound30> Yes, downloaded from the link, then installed. Tried to play the game, same error message came.
#499 [15:31] <mattym> diamound30, Did the installer complete without giving you any errors?
#500 [15:32] <diamound30> Yes, completed, no errors.
#501 [15:32] <mattym> diamound30, Then restart the computer, then try the game again.
#502 [15:32] <diamound30> Ok. Will do. Thank you so much for helping me.
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#504 [15:36] * bob [bob@notlogged] has joined #minecrafthelp
#505 [15:36] <bob> hello
#506 [15:36] <bob> for some reason my minecraft keeps running out of memory
#507 [15:37] <bob> i tried all the stuff it says on the website
#508 [15:37] <bob> it im still having problems
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#510 [15:41] <mattym> ??> bob launcher/crash-log
#511 [15:41] <Absol> bob: We need to see your crash log, which appears after a crash.
#512 [15:41] <Absol> bob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#516 [15:53] <bob> http://paste.ubuntu.com/23217541/
#517 [15:53] <mattym> bob, You will need to use a smaller texture pack
#518 [15:55] <bob> ohh
#519 [15:55] <bob> okay
#520 [15:55] <bob> is that the only problem?
#521 [15:56] <bob> bc before my minecraft was laggy too but that might just be my laptop
#522 [15:56] <mattym> bob, Youve also incorectly edited your JVM arguments, undo any changes to those
#523 [15:56] <bob> ok
#524 [15:56] <bob> how do i do that?
#525 [15:57] <mattym> bob, Basically the computer you are using is a little on the slower side, so the game will be laggy and unable to support the larger format texture packs
#526 [15:57] <mattym> bob, Open the game launcher, and hit the Edit profile button
#527 [15:57] * adrian [adrian@notlogged] has quit. (Quit: Web client closed)
#528 [15:57] <bob> yea
#529 [15:57] <mattym> bob, Copy whats in the box next to JVM arguments and show it to me in the chat
#530 [15:59] <bob> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmx2560m
#531 [15:59] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#532 [15:59] <mattym> bob, remove the -Xmx2560M at the end and replace it with -Xmn256M
#533 [15:59] <bob> okay
#534 [15:59] <mattym> or rather -Xmn128M
#535 [15:59] <mattym> bob, When you were trying to get it work, did you also edit the Java settings?
#536 [16:00] <bob> no i didnt
#537 [16:00] <mattym> bob, You sure?
#538 [16:00] <bob> i uninstalled it
#539 [16:00] <bob> and redownloaded it
#540 [16:00] <mattym> bob, And your sure that was all that was there when you copied the stuff from the JVM argument line?
#541 [16:01] <mattym> bob, There was nothing else?
#542 [16:01] <bob> yea
#543 [16:01] <mattym> bob, Hmm, the game is showing another argument, are you sure you didnt edit the Java settings?
#544 [16:02] <bob> yes
#545 [16:02] <bob> i can try checking
#546 [16:02] <mattym> bob, One more time in the Edit Profile window, go to the end of what you see and scroll over to see that there isnt more hidden
#547 [16:02] <bob> okay
#548 [16:03] <mattym> bob, Otherwise you will have to go into Control Panel, then Java. And check to see if the setting is there
#549 [16:03] <bob> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#550 [16:03] <bob> should i restore settings?
#551 [16:04] <mattym> bob, Ok and just to be sure, if you click at the end of -Xmn128M and press the right arror key, there isnt any more info hidden outside the default view?
#552 [16:04] <bob> im in temporary files settings
#553 [16:04] <bob> yes
#554 [16:04] <mattym> bob, In what?
#555 [16:04] <bob> in java settings
#556 [16:05] <bob> there is nothing outside -Xmn128M
#557 [16:05] <mattym> bob, In the Java settings, go to the Java tab and hit View
#558 [16:05] <bob> theres nothing in it
#559 [16:06] <mattym> do you have a program from Razer thats meant to "improve games"? (I forget the exact name for the program)
#560 [16:06] <bob> no
#561 [16:06] <mattym> bob, Try running Minecraft again and see if it crashes still
#562 [16:06] <bob> okay
#563 [16:06] <mattym> bob, If it does get me a link to the latest crash
#564 [16:07] <bob> wait
#565 [16:07] <bob> i just checked my texture pack
#566 [16:07] <bob> and its 32x32
#567 [16:07] <bob> is that maybe why it was crashing
#568 [16:07] <bob> did i need the other one?
#569 [16:08] <mattym> bob, Try seeing if the game will start properly with no texture pack
#570 [16:08] <bob> okay
#571 [16:10] <bob> no problems so far except for the lag
#572 [16:11] <mattym> bob, Can you hold the F3 and C button down till the game crashes. Then get me the log. I want to see if that extra argument is still showing up
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#575 [16:15] <bob> its not crashing
#576 [16:15] <mattym> bob, You on a laptop?
#577 [16:15] <bob> yes
#578 [16:15] <mattym> bob, Try FN and F3 and C
#579 [16:16] <bob> http://paste.ubuntu.com/23217608/
#580 [16:17] <mattym> bob, Yeah there is still another JVM arg limiting it
#581 [16:17] <mattym> ??> bob tools/hjt
#582 [16:17] <Absol> bob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#583 [16:17] <Absol> bob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#584 [16:17] <mattym> bob, Do the instructions Absol sent
#585 [16:17] <bob> okay
#586 [16:20] <bob> http://paste.ubuntu.com/23217626/
#587 [16:23] <mattym> bob, Ok one moment
#588 [16:23] <bob> okay
#589 [16:24] <mattym> bob, Ok, lets check this again, in the Control Panel, click the Java program, then go to the Java tab in the window it open and click View
#590 [16:24] <bob> okay
#591 [16:25] <mattym> bob, IT should show you the User Tab and what Java is installed
#592 [16:25] <bob> yes i see it
#593 [16:25] <mattym> bob, Look at the Runtime Variable column and see if there is anything writen in that for your Java install
#594 [16:25] <bob> no
#595 [16:25] <bob> its empty
#596 [16:25] <mattym> ok. click the System tab and look there
#597 [16:26] <bob> both are empty
#598 [16:26] <mattym> hmm
#599 [16:26] <mattym> ??> bob win/reinst
#600 [16:26] <Absol> bob: You may need to reinstall the locally installed files that Minecraft puts into place.
#601 [16:26] <Absol> bob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#602 [16:27] <bob> okay
#603 [16:27] <mattym> bob, Try those instructions from Absol, when you are running the game again, force another crash and get me the link for it
#604 [16:27] <bob> okay
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#609 [16:31] <bob> http://paste.ubuntu.com/23217664/
#610 [16:31] <mattym> bob, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#611 [16:31] <bob> ok
#612 [16:31] <mattym> bob, Then force the crash and get me the log
#613 [16:31] <mattym> bob, Then force the crash and get me the log
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#616 [16:33] <bob> http://paste.ubuntu.com/23217672/
#617 [16:34] <mattym> bob, Yeah something other than Minecraft is adding a Java argument. Which is probably causing a portion of the lag you are getting
#618 [16:34] <bob> do u know what it is?
#619 [16:34] <mattym> Cant tell
#620 [16:35] <bob> okay
#621 [16:35] <mattym> Ive seen a program from Razer do it, but I can tell from the HJT log you dont have that installed?
#622 [16:35] <bob> no
#623 [16:35] <mattym> You use any other Java based programs?
#624 [16:35] <bob> i dont think so
#625 [16:36] <mattym> bob, Not sure what else to look for. All i know is based on the log output, java is being given more arguments than it should and they are confilicting
#626 [16:37] <bob> i do have adobe installed
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#630 [16:42] <Kya> i need help
#631 [16:42] <Kya> I NEED HELP
#632 [16:43] <Kya> my minecraft keeps crashing
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#634 [16:43] <Kya> hi
#635 [16:43] <Kya> hi
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#643 [16:51] <nick> i need help
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#647 [16:52] <uhm> hola
#648 [16:52] <uhm> hola
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#651 [16:54] <uhm> hello?
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#658 [17:08] <GolemGirl312> I need help installing a minecraft map on my mac!
#659 [17:09] * tumbleweed is now known as bildramer
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#663 [17:15] <GolemGirl312> I REALLY need help getting a map on my mac!!! Ive searched the web, but can't find anything that is simply explained or that works!
#664 [17:15] <urielsalis> ??> GolemGirl312 mac/.minecraft
#665 [17:15] <Absol> GolemGirl312: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#666 [17:15] <urielsalis> GolemGirl312, copy the map to minecraft/saves there
#667 [17:16] <urielsalis> you might need to extract it first
#668 [17:16] <GolemGirl312> Thx! I'll try that!
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#681 [17:31] <Teteuzin> good night, when I open my minecraft he comes out of nowhere the game, I wanted to know what I can do
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#683 [17:32] <Teteuzin> shows this "Pixel Format Not Accelerated"
#684 [17:32] <Teteuzin> shows this "Pixel Format Not Accelerated"
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#686 [17:33] <mattym> Teteuzin, Do you have the link to your dxdiag report? If so please post the link in this chat.
#687 [17:34] <Teteuzin> yes
#688 [17:34] <Teteuzin> How I stick link here?
#689 [17:35] <mattym> ??> Teteuzin win/dxdiag
#690 [17:35] <Absol> Teteuzin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#691 [17:35] <mattym> Teteuzin, Do all the instructions in the link Absol provided
#692 [17:35] * sssaAWRE4TY [sssaAWRE4TY@notlogged] has joined #minecrafthelp
#693 [17:35] <Teteuzin> I've done it, I'm with him Notepad safe here
#694 [17:36] <mattym> Teteuzin, Get the link/url the instructions had you make and put that in the chat
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#697 [17:37] <Teteuzin> ------------------ System Information ------------------ Time of this report: 9/22/2016, 19:15:50 Machine name: MATEUS Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 10586) (10586.th2_release.160906-1759) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Dell Inc. System Model: Inspiron 5458 BIOS: A03 Pr
#698 [17:37] <mattym> Teteuzin, You need to do ALL the instructions in the link from Absol, and get the pastebin link to your dxdiag report
#699 [17:37] <Teteuzin> I'm not getting paste here
#700 [17:38] <Teteuzin> ok
#701 [17:38] <CalebV> Ok, so I cant get into Minecraft. It saying I need to update my graphics drivers
#702 [17:39] <mattym> CalebV, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#704 [17:39] <Teteuzin> http://paste.ubuntu.com/23217925/
#705 [17:39] <Diogo> Oi
#706 [17:39] <Teteuzin> I win!
#707 [17:39] <CalebV> Here you go: http://paste.ubuntu.com/23217874/
#708 [17:39] <Diogo> Hi
#709 [17:40] <Teteuzin> It is mattym?
#710 [17:40] <Diogo> Como entra nessa merda??
#711 [17:40] <urielsalis> Diogo, keep it civil
#712 [17:40] <mattym> Teteuzin, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25150
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#715 [17:41] <mattym> CalebV, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#716 [17:41] <ResistanceG> Where's the change username area on the site now? Haven't played in a while
#717 [17:42] <CalebV> Thank you, mattym/
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#719 [17:42] <Teteuzin> thank you mattym!
#720 [17:42] <urielsalis> ResistanceG, you migrated your account?
#721 [17:43] * hyperhexjoe [hyperhexjoe@notlogged] has joined #minecrafthelp
#722 [17:43] <ResistanceG> Yes, my account has been migrated long ago. By not in a while, I mean around a year
#723 [17:44] <hyperhexjoe> Well, i tried recording minecraft with various screencasters, and ever since, when i press a key to move, i cant stop moving even though i removed my finger. This does not happen with anything else.
#724 [17:44] <urielsalis> ResistanceG, then it should be in your profile
#725 [17:44] <urielsalis> ResistanceG, minecraft.net, log in, and go to profile
#726 [17:44] <mattym> ??> hyperhexjoe win/reinst
#727 [17:44] <Absol> hyperhexjoe: You may need to reinstall the locally installed files that Minecraft puts into place.
#728 [17:44] <Absol> hyperhexjoe: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#729 [17:44] <mattym> hyperhexjoe, Try the instructions from Absol
#730 [17:45] <hyperhexjoe> sry gtg
#731 [17:45] <mattym> ResistanceG, To do a name change you need to log in at account.mojang.com/me should be a Change button next to your current player name
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#733 [17:47] <ResistanceG> Either I simply don't see it, or something else, I don't see anything regarding my username on the site.
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#736 [17:47] <mattym> ResistanceG, What do you see listed under "My Games"?
#737 [17:48] <ResistanceG> ah, that's where I slipped up. I've been looking under the profile for minecraft, not my Mojang account
#738 [17:48] <ResistanceG> Thanks for the help
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#741 [17:55] <CalebV> Ok, so thw thing is downloaded. Now what?
#742 [17:55] <mattym> CalebV, Install/Run the program you downloaded
#743 [17:56] <CalebV> I did that too
#744 [17:56] <mattym> CalebV, Did it install without any errors or problems?
#745 [17:56] <CalebV> I believe it did.
#746 [17:56] <mattym> CalebV, Restart the computer, then check Minecraft again
#747 [17:57] <CalebV> ok. ill give you an update when i come back if its still not working
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#751 [18:01] <Zach11sea> Hi, I am having issues with getting Minecraft PC for Mac version to run on my old 2010 MacBook. I have tried downloading both the newer and the older Legacy versions, but both have same problem. The application launcher loads up, but when I click on "play" the app crashes out, with NO error message. Can anyone help with this problem?
#752 [18:07] * Guest33840 is now known as mrkirby153
#753 [18:10] <Zach11sea> Just to give a bit more details about my issue: I am using an old 2010 MacBook, running the latest version of OS X Sierra and I have also downloaded the latest Java for Mac so that it can run Legacy. The old 2010 MacBook has 2 GB RAM, I don't know if the lack of RAM might have anything to do with the crashing?
#754 [18:10] <Zach11sea> Hoping someone here today could help?
#755 [18:11] * mrcschmitz [mrcschmitz@notlogged] has joined #minecrafthelp
#756 [18:12] <mrcschmitz> hi i have a problem i got this message on my email Your access to Minecraft has been revoked, The purchase that gave you access to Minecraft has been reversed upon request. This means that you no longer will be able to play the game.
#757 [18:12] <mrcschmitz> what is the problem ?`i buyd minecraft and now i cant play it anymore ?
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#763 [18:21] <mattym> Zach11sea, Still there?
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#768 [18:29] <StimpyClient> help´
#769 [18:29] <StimpyClient> ---- Minecraft Crash Report ---- // There are four lights! Time: 22/09/16 06:25 PM Description: Initializing game java.lang.NoSuchMethodError: net.minecraft.client.renderer.texture.TextureMap.<init>(ILjava/lang/String;Z)V at net.minecraft.client.Minecraft.func_71384_a(Minecraft.java:540) at net.minecraft.client.Minecraft.func_99999_d(Minecraft.java:878) at net.minecraft.client.main.Main.main(SourceFile:148) at sun.reflect.NativeMethodAcce
#770 [18:29] <mattym> ??> StimpyClient paste
#771 [18:29] <Absol> StimpyClient: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#772 [18:29] <StimpyClient> http://paste.ubuntu.com/23218040/
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#775 [18:31] <mattym> ??> StimpyClient mods
#776 [18:31] <Absol> StimpyClient: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#777 [18:31] <Absol> StimpyClient: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#778 [18:31] <StimpyClient> _(
#779 [18:32] <StimpyClient> :(
#780 [18:32] <StimpyClient> look and find nothing to fix
#781 [18:36] * wrigglee [wrigglee@notlogged] has joined #minecrafthelp
#782 [18:37] <wrigglee> I am getting an internal exception when I'm trying to connect to a server
#783 [18:37] <mattym> wrigglee, What is the exact error you are getting?
#784 [18:37] <wrigglee> every exception is different --
#785 [18:38] <mattym> ??> wrigglee launcher/crash-log
#786 [18:38] <Absol> wrigglee: We need to see your crash log, which appears after a crash.
#787 [18:38] <wrigglee> the one right now is io.netty.handler.codec.DecoderException:java.lang.RuntimeException: VarInt too big
#788 [18:38] <Absol> wrigglee: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#789 [18:39] <wrigglee> empty space where?
#790 [18:39] <mattym> wrigglee, Are you getting a crash log with a lot of info, or just a different one line error each time?
#791 [18:39] <wrigglee> lot of info
#792 [18:39] <wrigglee> here's another
#793 [18:39] <mattym> wrigglee, Then do the instructions Absol sent
#794 [18:40] <wrigglee> when I right click I don't get anything
#795 [18:40] <mattym> wrigglee, are you right clicking somewhere on the white background where the text is
#796 [18:41] <wrigglee> it's not a white background -- it has brown background -- it says Connection Lost and then the Internal Exception
#797 [18:41] <mattym> wrigglee, Ok, then thats an error not a crash log
#798 [18:41] <mattym> wrigglee, What is the current error it gave you?
#799 [18:43] <wrigglee> io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(63) + length(1) exceeds writerIndex (63): UnpooledHeapByteBuf(ridx: 63, widx:63, cap: 63)
#800 [18:43] <mattym> wrigglee, Are you able to connect to this test server in Minecraft: mctest.ae97.net
#801 [18:44] <wrigglee> yes
#802 [18:44] <mattym> wrigglee, Then you may need to contact the host/staff of the server you are having the issue on, seems like its something on their end.
#803 [18:45] <wrigglee> it's on all the server that I have
#804 [18:45] <wrigglee> servers
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#806 [18:45] <mattym> wrigglee, But you were able to connect to the test server?
#807 [18:45] <DeafieGamer> sSomeone is on server righht now
#808 [18:45] <DeafieGamer> Are you seeing me?
#809 [18:45] <wrigglee> yes
#810 [18:45] <wrigglee> yes able to connect
#811 [18:45] <wrigglee> yes able to see you
#812 [18:46] <DeafieGamer> can you type in chat?
#813 [18:46] <mattym> ??> wrigglee win/reinst
#814 [18:46] <Absol> wrigglee: You may need to reinstall the locally installed files that Minecraft puts into place.
#815 [18:46] <Absol> wrigglee: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#816 [18:46] <mattym> wrigglee, Try the instructions from Absol
#817 [18:51] <wrigglee> still doesn't work -- although I wasn't able to delete all the files.
#818 [18:52] <mattym> wrigglee, Did you make sure you closed the game before trying to clear out the folder
#819 [18:53] <wrigglee> no trying again
#820 [18:53] <DeafieGamer> Rude :P
#821 [18:53] <wrigglee> sorry deafiegamer --- getting back in
#822 [18:56] <wrigglee> now it's crashing
#823 [18:56] <wrigglee> http://paste.ubuntu.com/23218123/
#824 [18:56] <wrigglee> copied and pasted there
#825 [18:57] <mattym> you sure you cleared everything but the saves folder
#826 [18:57] <wrigglee> yes
#827 [18:57] <wrigglee> everything cleared this time
#828 [18:57] <mattym> wrigglee, And that was all that showed up when it crashed?
#829 [18:58] <wrigglee> yes
#830 [18:58] <mattym> ??> wrigglee launcher/open
#831 [18:58] <Absol> wrigglee: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#832 [18:58] <mattym> wrigglee, First see if you can make that setting change ^
#833 [18:58] <mattym> wrigglee, Then start the game, wait till it crashes or stops, and get me a link to the Launcher Log tab
#834 [18:58] <wrigglee> ok... i made the change
#835 [18:59] <wrigglee> i was able to get into the game
#836 [19:00] <wrigglee> http://paste.ubuntu.com/23218141/
#837 [19:00] <mattym> wrigglee, Are you able to get into the servers?
#838 [19:01] <wrigglee> no
#839 [19:01] <wrigglee> not into hypixel
#840 [19:01] <mattym> wrigglee, Is it still saying something on the game screen?
#841 [19:01] <wrigglee> yes
#842 [19:01] <wrigglee> the received encoded string buffer length in longer than maximum allowed (89137131 > 128)
#843 [19:02] <DeafieGamer> wrigglee, is it modded?
#844 [19:02] <wrigglee> no
#845 [19:02] <wrigglee> no mods
#846 [19:02] <DeafieGamer> did mattym asked you to do HJT yet?
#847 [19:03] <mattym> wrigglee, You may need to contact the server host/staff. That sounds more and more like a server side corruption
#848 [19:03] <mattym> DeafieGamer, If it was another program, then it would effect all the servers or the game itself
#849 [19:03] <wrigglee> it is all the servers
#850 [19:03] <mattym> wrigglee, No, you were able to get into the test server, werent you?
#851 [19:04] <wrigglee> yes true
#852 [19:04] <wrigglee> but the servers that I have been in before
#853 [19:04] <DeafieGamer> and wrigglee , two of servers you mentioned is also down or having issues
#854 [19:04] <DeafieGamer> (Cosmicpvp) Sorry, but 162.220.58.223:25565 appears to be down! (Socket error: Connection refused)
#855 [19:04] <mattym> the last one tried was up
#856 [19:04] <DeafieGamer> Sorry, but keyregions.net:25565 appears to be down! (Invalid hostname)
#857 [19:04] <wrigglee> so skyregions, hypixel and cosmicpvp
#858 [19:05] <wrigglee> my neighbor was in them earlier - and I was getting these errors
#859 [19:08] <mattym> wrigglee, The last error you mentioned is one ive seen when someone has changed something in the area you logged into in a way that corrupts the world or something associated with your player data on the server is corrupt. See if the server staff can help with that
#860 [19:08] <wrigglee> how do i get with the server staff?
#861 [19:09] <mattym> wrigglee, The servers website should have some sort of info on that.
#862 [19:09] <wrigglee> ok thank you
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#871 [19:37] <pie_flavor> ??< tools/teamviewer/quick-support
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#874 [19:40] <seffs> hello
#875 [19:41] <seffs> i think my account was hacked
#876 [19:41] <GreyVulpine> And why do you think that?
#877 [19:41] <seffs> i can't log in
#878 [19:41] <seffs> i tried resetting it 3 times
#879 [19:41] <GreyVulpine> In game or in the website?
#880 [19:41] <seffs> in game
#881 [19:42] <Rikairchy> hi gv
#882 [19:42] <GreyVulpine> Could you try the website?
#883 [19:42] <seffs> i did
#884 [19:42] <GreyVulpine> \o
#885 [19:42] <seffs> its the same
#886 [19:42] <GreyVulpine> seffs - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#887 [19:42] <seffs> alright'
#888 [19:42] <seffs> so i should be fine
#889 [19:42] <pie_flavor> Just to be clear, reset AFTER waiting the three hours. Resets are also blocked during the lockout.
#890 [19:42] <seffs> ok
#891 [19:42] <seffs> thx
#892 [19:43] <pie_flavor> If the reset continues to not work after three hours, come back here.
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#896 [19:48] <Ossaka> Hi, my account got hacked in around may but the link that was sent was too late so i couldn't be bothered and decided to go ahead and buy another account. Stupidly i used the same email because it was changed to another one when it was hacked. Now when i try to log in to minecraft it says i can only play the demo. Anyone know why?
#897 [19:48] <mattym> Ossaka, Whats your ingame name?
#898 [19:48] <Ossaka> Ossaka
#899 [19:49] <Ossaka> i had a server set up and it was working before so i know that that was my name
#900 [19:49] <mattym> Ossaka, Are you sure you are logging in with the Mojang account you currently own the game on?
#901 [19:49] <Ossaka> yes
#902 [19:50] <Ossaka> ive previously logged into the technic launcher and it worked where as now the minecraft loggin wont work
#903 [19:50] <Ossaka> i have billing proof that i bought it in August
#904 [19:50] <mattym> Ossaka, If you log in at account.mojang.com/me what do you see listed under "My Games"?
#905 [19:51] <Ossaka> it says import old account
#906 [19:51] <mattym> Ossaka, Then that Mojang account doesnt have minecraft on it.
#907 [19:51] <Ossaka> well I have proof i bought it in August
#908 [19:52] <Ossaka> and i logged into technic launcher with it 3 weeks ago
#909 [19:52] <mattym> ??> Ossaka mojang/email
#910 [19:52] <Absol> Ossaka: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#911 [19:52] <Absol> Ossaka: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#912 [19:52] <mattym> Ossaka, Fill out the form Absol linked
#913 [19:52] <mattym> Ossaka, But if your Minecraft info doesnt show up under the "My Games" section, you are most likely using the wrong account.
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#917 [20:05] <ssm> Hi everyone. Every time I log in there are no servers available, why?
#918 [20:06] <mattym> ssm, Have you added servers to your Multiplayer Menu?
#919 [20:06] <ssm> No, do I need to add new servers?
#920 [20:07] <mattym> ssm, Yes
#921 [20:08] * DiBana [DiBana@notlogged] has joined #minecrafthelp
#922 [20:08] <ssm> do you know if minecats and mc central still work
#923 [20:09] <mattym> ssm, You will have to add them and see.
#924 [20:09] <ssm> i had them added and it said cannot connect to server and when i clicked play it said java.connection blah blah i forget
#925 [20:09] <DiBana> I can not open my minecraft because I have the requirements needed to run minecraft on my computer
#926 [20:10] <pie_flavor> ssm: then i guess that means they're down
#927 [20:10] <mattym> DiBana, What happens when you try?
#928 [20:10] <ssm> the only one that works for me is jerryandharry
#929 [20:10] <ssm> all the other ones are the same
#930 [20:10] <mattym> ssm, If a server doesnt work, its down or not accesible.
#931 [20:11] <pie_flavor> ssm: there's a big list o' servers at minecraftservers.org
#932 [20:11] <ssm> well its strange that all of them went down at the same time
#933 [20:11] <pie_flavor> and at minecraft-server-list.com
#934 [20:11] <pie_flavor> and at minecraft-mp.com
#935 [20:11] <pie_flavor> and about a million other places you'd see in a google search
#936 [20:11] <DiBana> Da um erro de "pixel not format accelered"
#937 [20:11] <ssm> what
#938 [20:12] <mattym> DiBana, Do you have the link to your dxdiag report? If so please post the link in this chat.
#939 [20:12] <ssm> uuuuuuuuuuuuuuuugh
#940 [20:13] <DiBana> Yes, I Have
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#942 [20:13] <DeafieGamer> ssm, watch your spam
#943 [20:14] <DiBana> As you send this folder for you?
#944 [20:14] <mattym> ??> DiBana win/dxdiag
#945 [20:14] <Absol> DiBana: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#946 [20:15] <mattym> DiBana, Get the link/url the instructions from Absol have you create
#947 [20:15] <DiBana> file:///C:/Users/Caio%20Renato/Desktop/DxDiag.txt
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#949 [20:16] <pie_flavor> DiBana: There's more to the instructions.
#950 [20:16] <pie_flavor> Read the whole thing.
#951 [20:16] <DiBana> I have followed these instructions, and came to nothing.
#952 [20:16] <DeafieGamer> Then you're not reading it right
#953 [20:17] <pie_flavor> DiBana: It says where to put it and how to give it to us.
#954 [20:17] <DiBana> Of course I am!
#955 [20:17] <pie_flavor> It's literally half the page
#956 [20:18] <DiBana> To put what?
#957 [20:18] <DeafieGamer> The log file on the website
#958 [20:18] <pie_flavor> the dxdiag report
#959 [20:18] <pie_flavor> the thing that the other half of the page has you generate
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#961 [20:20] <DiBana> I am Brazilian, it is difficult to understand!
#962 [20:20] <pie_flavor> DiBana: You are comprehensively ignoring Step 5 onward.
#963 [20:21] <MaickcracK> hi I have a question, my pc esque can not play minecraft, I update windows, and my question is if I upgrade to win 10 I can play ??
#964 [20:21] <pie_flavor> MaickcracK: What error do you get when you try to play/
#965 [20:21] <MaickcracK> http://paste.ubuntu.com/23218311/
#966 [20:21] <pie_flavor> MaickcracK: If you update Windows, you won't be able to play.
#967 [20:22] <DiBana> What?
#968 [20:22] <DeafieGamer> DiBana, which language is you fluent in ?
#969 [20:22] <pie_flavor> Your graphics card is incompatible with Windows 10, at least for OpenGL games like Minecraft.
#970 [20:22] <pie_flavor> DeafieGamer: Brazil, so portugese.
#971 [20:22] <DiBana> Portuguese
#972 [20:22] <pie_flavor> when she said the original error, it was in portugese.
#973 [20:22] <MaickcracK> do not? i Windows 7, the ES was playing before Windows 7, 8 and actualize But one can not
#974 [20:23] <pie_flavor> MaickcracK: One moment please.
#975 [20:23] <DeafieGamer> DiBana, https://goo.gl/ol7FfN
#976 [20:23] <pie_flavor> MaickcracK: Unfortunately, it's only supported on Windows 7.
#977 [20:23] <DeafieGamer> follow that
#978 [20:24] <pie_flavor> Windows 8 and onward will break the game.
#979 [20:24] <pie_flavor> If you had Windows 7, I could give you an updated driver, and you'd be able to play.
#980 [20:24] <pie_flavor> You'll need to install Windows 7 or use a different computer.
#981 [20:24] <MaickcracK> aaa okay
#982 [20:24] <MaickcracK> goodbye thanks information
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#984 [20:26] <DiBana> http://paste.ubuntu.com/23218332/
#985 [20:27] <pie_flavor> DeafieGamer: don't paste that link, the bot's doing the 32 vs 64 bit thing again
#986 [20:28] <pie_flavor> DiBana: Download and install the driver at https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#987 [20:28] * nick1061 [nick1061@notlogged] has joined #minecrafthelp
#988 [20:28] <pie_flavor> Then reboot your computer. Minecraft will work again.
#989 [20:29] <nick1061> hey guys its probably been 6 years since ive played mc and i dont have access to the email i registered with what can i ido
#990 [20:29] <pie_flavor> nick1061: Do you have your Transaction ID saved?
#991 [20:30] <nick1061> no it would be in the email i used when i bought the game but i dont have access to it it was an old school email
#992 [20:30] <pie_flavor> nick1061: Do you have any way of proving that you own the account?
#993 [20:31] <DiBana> Will will fix my problem?
#994 [20:31] <nick1061> ican provide past passwords and the name of the email
#995 [20:31] <DeafieGamer> That driver? Yes, we hope it will fix your problem, DiBana.
#996 [20:32] <pie_flavor> nick1061: If you can provide past passwords, that's pretty concrete. You can email Mojang here:
#997 [20:32] <pie_flavor> ??> nick1061 mojang/email
#998 [20:32] <Absol> nick1061: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#999 [20:32] <Absol> nick1061: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1000 [20:32] <DiBana> I expect...
#1001 [20:37] <nick1061> thank you pie
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#1009 [21:27] <Wheatloaf125> Does the windows 10 edition use the GPU over RAM unlike the java version?
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#1012 [21:34] <CalebzZz> please help http://paste.ubuntu.com/23218456/
#1013 [21:34] <CalebzZz> my graphics not working
#1014 [21:34] <mattym> CalebzZz, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1015 [21:34] <urielsalis> Wheatloaf125, what?
#1016 [21:35] <CalebzZz> ok ): thanks
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#1021 [21:43] <Wheatloaf125> but... does win10 edition beta use the GPU or RAM like the java version?
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#1023 [21:44] <MINION_GUN> my minecraft launcher wont connect to minecraft.net. every thing is up to date but it still wont connect. i can play offline but thats no fun. ive searched the internet and havent found any fix for it yet
#1024 [21:45] <mattym> MINION_GUN, What is the exact error you are getting?
#1025 [21:47] <MINION_GUN> my launcher wont connect to the internet
#1026 [21:47] <Wheatloaf125> First things first, its the official launcher, right?
#1027 [21:47] <MINION_GUN> yes
#1028 [21:48] <MINION_GUN> it didnt start doing this till 1.9 came out
#1029 [21:48] <mattym> Wheatloaf125, What are you talking about?
#1030 [21:48] <mattym> MINION_GUN, Again I will ask, what is the EXACT error you are seeing?
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#1032 [21:50] * kakaroto890 [kakaroto890@notlogged] has joined #minecrafthelp
#1033 [21:50] <kakaroto890> h
#1034 [21:50] <kakaroto890> ji
#1035 [21:50] <kakaroto890> hi
#1036 [21:50] <kakaroto890> estou com um problema
#1037 [21:50] <kakaroto890> hello
#1038 [21:51] <mattym> kakaroto890, Explain the problem you are having.
#1039 [21:51] <kakaroto890> o meu problema é que nao consigo jogar minecraft pode me ajudar?
#1040 [21:52] <MINION_GUN> "sorry, but we couldnt connect to our servers, please make sure that you are online and minecraft is not blocked."
#1041 [21:53] <mattym> MINION_GUN, What antivirus/firewall softwar do you have installed?
#1042 [21:53] <mattym> ??> kakaroto890 lang/pt
#1043 [21:53] <Absol> kakaroto890: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1044 [21:54] <kakaroto890> vc is a bot?
#1045 [21:54] <mattym> kakaroto890, Explain the problem you are having, in English, if you dont know how, use the translator that was linked
#1046 [21:54] <urielsalis> kakaroto890, Absol is a bot
#1047 [21:55] <MINION_GUN> windows firewall]
#1048 [21:55] <mattym> ??> MINION_GUN tools/hjt
#1049 [21:55] <Absol> MINION_GUN: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1050 [21:55] <Absol> MINION_GUN: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1051 [21:56] <kakaroto890> I can not play minecraft appears a so-called error 'lack of updaters graphics''
#1052 [21:56] <mattym> ??> kakaroto890 win/dxdiag
#1053 [21:56] <Absol> kakaroto890: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1054 [21:56] <kakaroto890> It does not work
#1055 [21:56] <mattym> kakaroto890, You need to follow those directions, and get me the link/url it has you make
#1056 [21:57] <kakaroto890> ok
#1057 [21:57] <kakaroto890> vc is a bot?
#1058 [21:57] <MINION_GUN> i dont entirely understand...
#1059 [21:58] <mattym> MINION_GUN, Do the instructions Absol wrote to you
#1060 [21:58] <kakaroto890> ok thank you
#1061 [21:59] <kakaroto890> I've done this
#1062 [21:59] <kakaroto890> I do like to play minecraft
#1063 [21:59] <MINION_GUN> my antivirus is webroot and my firewall is windows firewall
#1064 [22:00] <mattym> kakaroto890, We need the link/url to the place you posted it
#1065 [22:00] <mattym> MINION_GUN, Can you get me the link the instructions had you make
#1066 [22:01] <kakaroto890> ok
#1067 [22:02] <kakaroto890> that? http://paste.ubuntu.com/23218485/
#1068 [22:02] <mattym> kakaroto890, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1069 [22:03] * xdix [xdix@notlogged] has joined #minecrafthelp
#1070 [22:03] <kakaroto890> so my computer does not run minecraft?
#1071 [22:04] <MINION_GUN> http://paste.ubuntu.com/23218529/
#1072 [22:05] <kakaroto890> What do I do with this link you sent me
#1073 [22:05] * LuisPerez [LuisPerez@notlogged] has joined #minecrafthelp
#1074 [22:05] <kakaroto890> what?
#1075 [22:06] <LuisPerez> Hola
#1076 [22:06] <kakaroto890> fala minha lingua?
#1077 [22:06] <mattym> ??> MINION_GUN av/webroot
#1078 [22:06] <Absol> MINION_GUN: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#1079 [22:06] <Absol> MINION_GUN: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#1080 [22:06] <mattym> MINION_GUN, Try the instructions Absol gave above
#1081 [22:06] <LuisPerez> me ayudan
#1082 [22:06] <mattym> MINION_GUN, IF that doesnt help, you may need to remove Hamachi
#1083 [22:07] <mattym> ??> LuisPerez lang/es
#1084 [22:07] * LuisPerez [LuisPerez@notlogged] has quit. (Client Quit)
#1085 [22:07] <Absol> LuisPerez: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1086 [22:08] <kakaroto890> yes my antivirus is avast
#1087 [22:09] <mattym> kakaroto890, You need to reinstall Windows 7 or use a different computer. Your hardware can not be updated for use on Windows 10.
#1088 [22:10] <mattym> ??> MINION_GUN win/qustodio
#1089 [22:10] <Absol> MINION_GUN: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: http://www.qustodio.com/family/download. After this restart your computer again.
#1090 [22:10] <mattym> MINION_GUN, You may also need to do that ^
#1091 [22:10] <kakaroto890> I then downgrading to Windows 8?
#1092 [22:10] <mattym> kakaroto890, No, like I said Windows 7
#1093 [22:11] <kakaroto890> then in windows 8 will not take the minecraft?
#1094 [22:12] <mattym> kakaroto890, On that computer, NO
#1095 [22:12] * tajiena [tajiena@notlogged] has joined #minecrafthelp
#1096 [22:13] <kakaroto890> then on my computer it is not possible to play minecraft on windows 10
#1097 [22:13] <mattym> Kealper, correct
#1098 [22:14] <kakaroto890> The only option is out of date for Windows 8 or 7?
#1099 [22:14] <mattym> kakaroto890, Stop saying WIndows 8, on windows 8 you will have the exact same problem
#1100 [22:14] <mattym> kakaroto890, Reinstall Windows 7, or use another computer
#1101 [22:15] <kakaroto890> ok ok calm so I am 12 years old
#1102 [22:15] <tajiena> hi guys. I have been having trouble with multiplayer recently. We have been playing on a world together but now when we try to connect it says "unable to connect to world"
#1103 [22:16] <mattym> tajiena, One a server or LAN world?
#1104 [22:16] <tajiena> server
#1105 [22:16] <kakaroto890> thanks for attention goodbye did not help me
#1106 [22:17] <mattym> tajiena, Do you know if its just happening on one server, or any server you try?
#1107 [22:17] <MINION_GUN> i am unable to uninstall qustodio at the moment but i will try that when i have a chance!!! thanks y'all for helping me
#1108 [22:17] <tajiena> we are playing the free version and just invited each other through xbox friends opptions
#1109 [22:17] <mattym> MINION_GUN, You may not need to remove it
#1110 [22:17] <mattym> MINION_GUN, You may just need to download the lastest and install the update.
#1111 [22:17] <mattym> MINION_GUN, If that doesnt work, then go through with removing and reinstalling it
#1112 [22:17] <kakaroto890> vc is a bot?
#1113 [22:17] <mattym> tajiena, There is no free version
#1114 [22:18] <tajiena> :)
#1115 [22:18] * MINION_GUN [MINION_GUN@notlogged] has quit. (Quit: Web client closed)
#1116 [22:18] <tajiena> maybe im using the wrong verbage
#1117 [22:19] <tajiena> we all have purchased the game but we have been able to play by me going into the game and looking at my xbox live friends list and inviting them to the game
#1118 [22:19] <mattym> tajiena, So you mean in the Windows 10 Edition?
#1119 [22:19] <tajiena> yes, sorry
#1120 [22:19] <mattym> tajiena, And you are inviting them to a Realm?
#1121 [22:20] <tajiena> no... i believe realms cost money
#1122 [22:20] <mattym> tajiena, Then your inviting them to your single player world?
#1123 [22:20] <tajiena> yes
#1124 [22:20] <tajiena> they can only access the world when i have the game open on my computer
#1125 [22:20] <mattym> right
#1126 [22:21] <mattym> its not a server, thats why what you said threw me off
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#1128 [22:21] <mattym> tajiena, What is the exact error you get?
#1129 [22:21] <tajiena> we have checked our game version to make sure it is the same, checked firewall settings and tried logging out of and back into our xbox profiles
#1130 [22:22] <tajiena> it is just saying "unable to connect to world"
#1131 [22:22] <mattym> tajiena, Is your computer acting as the host?
#1132 [22:22] <tajiena> yes
#1133 [22:23] <mattym> tajiena, If you go into Control Panel, then into the Windows Firewall settings, click on the option that says Allow an app or feature through the firewall
#1134 [22:24] <mattym> tajiena, In the list it opens make sure all the check boxes next to the entry for Minecraft Windows 10 Edition are checked
#1135 [22:29] <tajiena> so... firewall: allowed apps and features: Minecraft Windows 10: both public and private are checkmarked... I do not see anything else to change or allow
#1136 [22:29] <mattym> tajiena, Did you check them now, or were they already?
#1137 [22:30] <tajiena> they where already and i just rechecked them now
#1138 [22:32] <mattym> tajiena, Make any other changes to the computer since it last worked?
#1139 [22:32] <tajiena> frustrating part is that we where able to play and without changing any firewall settings it has stopped working.
#1140 [22:33] <tajiena> no unless there was an automatic update that would have changed something on me without me knowing it
#1141 [22:34] <mattym> yeah the Windows 10 Edition is kinda hard to troubleshoot for
#1142 [22:35] <mattym> tajiena, Are you able to connect to other people if they invite you?
#1143 [22:37] <tajiena> When we first started I was able to connect to one sibling but then it started giving me the unable to connect error which is why we started this world. We have played it for almost a month. I never was able to connect to another siblings world
#1144 [22:39] <mattym> tajiena, Well as we are not to familiar with the known issues for the Windows 10 Edition, I would suggest you ask or look in the forums. They may have seen this before and know what to try.
#1145 [22:40] <tajiena> kk thank you
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#1151 [23:13] <Baisx> Hello
#1152 [23:13] <lurango> when i log into the server only a small portion loads and when i try to move around i do... however my character isnt acttually moving
#1153 [23:14] <lurango> hello
#1154 [23:14] <mattym> lurango, Does that happen in single player as well?
#1155 [23:14] <Baisx> Can someone help me out just reinstalled and got this big message
#1156 [23:14] <lurango> hold on let me check
#1157 [23:14] <mattym> ??> Baisx launcher/crash-log
#1158 [23:14] <Absol> Baisx: We need to see your crash log, which appears after a crash.
#1159 [23:14] <Absol> Baisx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1160 [23:14] <Baisx> can you pm me
#1161 [23:15] <Baisx> launcher crash
#1162 [23:15] <Baisx> or crash log
#1163 [23:15] <lurango> in single player i have no problems at all
#1164 [23:15] <mattym> Baisx, No, do the instructions Absol sent you and get the link
#1165 [23:15] <urielsalis> Baisx, we prefer to assist people publicly
#1166 [23:15] <mattym> lurango, Then it sounds like the server just isnt sending info fast enough
#1167 [23:15] <Baisx> Well im kind of new so
#1168 [23:15] <Baisx> i was just asking for some assistance
#1169 [23:16] <Baisx> http://paste.ubuntu.com/23218706/
#1170 [23:16] <lurango> so is that a problem at my end or at the end of the person who owns the server?
#1171 [23:16] <mattym> Baisx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1172 [23:16] <urielsalis> Baisx, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#1173 [23:16] <urielsalis> ah, too late
#1174 [23:16] <urielsalis> :P
#1175 [23:16] <mattym> Baisx, In addition to that, your computer wont run versions of the game passed 1.7.2 due to the hardware
#1176 [23:17] <mattym> lurango, Could be either
#1177 [23:17] <Baisx> dang :/ well unfortunately cant go back to windows 7 :(
#1178 [23:17] <urielsalis> ??> Baisx gpu/intel/ig4
#1179 [23:17] <Absol> Baisx: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1180 [23:17] <Absol> Baisx: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1181 [23:17] <Baisx> okay thanks guys
#1182 [23:18] <Baisx> planning on buying a whole new pc this friday !
#1183 [23:18] <Baisx> Thanks!
#1184 [23:18] <lurango> ok cause for example if i move away from the spot in which i started when i logged in and look back at that spot and drop a torch i can see it dropping
#1185 [23:19] <mattym> lurango, Yeah it sounds like its just not loading the world, usually means for some reason you are not recieving that data
#1186 [23:19] <mattym> lurango, Could be a connection issues on your end, or the server istself
#1187 [23:19] <lurango> and when i go onto other multiplayer servers everything works fine
#1188 [23:19] <urielsalis> lurango, it might be that you are too far away from the server
#1189 [23:20] <mattym> lurango, Then it sounds like the server itself
#1190 [23:20] <lurango> well i contacted the guy who owns the server (he's a friend) and he refreshed the server
#1191 [23:20] <urielsalis> lurango, or that server is underpowered/has a bad a connection
#1192 [23:20] <mattym> lurango, Yeah may not be an issue a reset will resolve
#1193 [23:20] <lurango> well i have been playing on this server for about 15 days worth and it only started being a problem today
#1194 [23:21] <urielsalis> lurango, you know how he is hosting the server?
#1195 [23:21] <mattym> lurango, Could be an issue with the server itself, the connection, or anything in the connection path between you and it
#1196 [23:22] <lurango> ok well thanks for your help. i will try and log on again tommorrow and see what happens
#1197 [23:22] <lurango> ok well thanks for your help. i will try and log on again tommorrow and see what happens
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#1201 [23:53] <CookieSword> I NEED HELP TO RUN MY MINECRAFT
#1202 [23:53] <CookieSword> pLA MAKE RUN MY MIECRAFT
#1203 [23:53] <CookieSword> PLS
#1204 [23:53] <CookieSword> EGRH
#1205 [23:53] <CookieSword> H
#1206 [23:53] <CookieSword> TH
#1207 [23:53] <CookieSword> G
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