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#11 [01:07] <Twiixerz> I need help my mc crashes everytime i join server on 1.10
#12 [01:09] <Twiixerz> anyone here?
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#14 [01:11] <royce> royce russel s. agosto
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#45 [03:03] <LeBen> Help please
#46 [03:03] <LeBen> Someone reply and help
#47 [03:03] <LeBen> HELP PLEASEE
#48 [03:04] <LeBen> HELP MEEE
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#59 [04:21] <minecraftmom> out of memory issue, java is updated
#60 [04:22] <minecraftmom> unable to load 1.10.2
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#67 [04:53] <JustinHitla> anyone here ?
#68 [04:53] <JustinHitla> so microsoft paid 2.5 billioin for minecraft, right ? how long you think it will take to return these investmens from the date they aquired minecraft ? 5 years ? 10 years ? I mean couldn't Mojang just keep minecraft for themselves and earn those money themselves ? or microsoft can earn from minecraft more money and faster than Mojang could ever do ?
#69 [04:54] <Anna> this is not the channel for this
#70 [04:55] <Anna> this channel is for helping people with minecraft crashes and not being able to play the game
#71 [05:08] <Chromaryu> ... also minecraft is still mojang thing
#72 [05:09] <Chromaryu> Just mojang is now part of microsoft
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#75 [05:18] <LeBen> SOMEONE PLS REPLY
#76 [05:19] <LeBen> PLEASE SOMEONE REPLY
#77 [05:19] <LeBen> PLEASE
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#80 [05:19] <LeBen> PLEASE SOMEONE REPLY
#81 [05:20] * Guest58674 is now known as Anzhelika|Away
#82 [05:20] <LeBen> HEY
#83 [05:20] <LeBen> REPLY
#84 [05:20] <LeBen> WTF
#85 [05:20] <LeBen> HEY U GUYS
#86 [05:20] <LeBen> REPLY!!
#87 [05:20] <LeBen> @A_D
#88 [05:20] * Anzhelika|Away is now known as Guest98349
#89 [05:20] <LeBen> @ABSOL REPLY
#90 [05:20] <LeBen> REPLY PLS
#91 [05:21] <LeBen> GUEST
#92 [05:21] <LeBen> REPORT
#93 [05:21] <LeBen> PLS
#94 [05:21] <LeBen> REPLY
#95 [05:21] <LeBen> PLS
#96 [05:21] <LeBen> GUEST
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#99 [05:26] <LeBen> PLS HELP
#100 [05:26] <LeBen> SOMEONE
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#104 [05:28] <Andrio> ??> LeBen ask
#105 [05:28] <Absol> LeBen: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#106 [05:28] <Absol> LeBen: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#107 [05:29] <LeBen> HELP
#108 [05:29] <LeBen> ANDRO
#109 [05:29] <LeBen> OK
#110 [05:29] <LeBen> SO I AM TRYING TO BUY MINECRAFT
#111 [05:29] <Andrio> ??> LeBen scold/shout
#112 [05:29] <Absol> LeBen: There is no need to yell. The acoustics in here are wonderful.
#113 [05:29] <LeBen> BUT IT SAYS PLEASE REVIEW CREDIT CARD INFO
#114 [05:29] <LeBen> and
#115 [05:29] <LeBen> i checked it
#116 [05:29] <LeBen> and it is all correct
#117 [05:29] <LeBen> but it keeps asking
#118 [05:30] <LeBen> pls help
#119 [05:30] <LeBen> HELP
#120 [05:30] <LeBen> ;/
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#123 [05:31] <LeBen> so u decided not to help?
#124 [05:31] <LeBen> fine ill be here
#125 [05:31] <LeBen> until you do
#126 [05:32] <LeBen> wow
#127 [05:32] <LeBen> scre ou
#128 [05:32] <LeBen> please help
#129 [05:33] <LeBen> HELP CMON
#130 [05:34] <Andrio> Perhaps call your bank, in case they're blocking the transaction.
#131 [05:34] <Andrio> Also see https://help.mojang.com/customer/en/portal/articles/417071-i-can%E2%80%99t-make-a-purchase.
#132 [05:34] * leon [leon@notlogged] has joined #minecrafthelp
#133 [05:35] <Andrio> And attacking people isn't a great way to get help.
#134 [05:36] <leon> hey miecraft wont open can someone please help i did the dxdiag
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#137 [05:37] <leon> hey miecraft wont open can someone please help i did the dxdiag
#138 [05:37] <Andrio> leon, show me the link to your report.
#139 [05:38] <leon> ive got a crappy computer but here http://paste.ubuntu.com/23250582/
#140 [05:40] * Guest46889 is now known as Chris
#141 [05:41] <Andrio> leon, as far as I can tell, your PC's graphics card is not supported on Windows 8.1.
#142 [05:41] <Andrio> You'll need to downgrade to Windows 8 or use a newer PC.
#143 [05:42] <leon> okay thank you very much
#144 [05:42] <Andrio> No problem...
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#162 [06:14] <Inzomnia> Yo how long does it take till u can log back in to ur mc account after trying a couple of times
#163 [06:14] <Inzomnia> Is it still 3 hours?
#164 [06:14] <Inzomnia> Or can u make it instant
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#170 [06:20] <The_Black_Pheonix> any way to force Minecraft to use the core OpenGL profile instead of the compatibility profile?
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#179 [06:43] <Dadfeman> What i have to do with this crash? Type your response ABOVE THIS LINE to reply Davide Ricci Subject: What i've to do with this crash report? SEP 29, 2016 | 12:53PM CEST Eliza replied: Hi Davide, I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team. If you're having trouble with the PC edition of Minecraft, you may want to v
#180 [06:44] <Chaoticly> ??> Dadfeman paste
#181 [06:44] <Absol> Dadfeman: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#182 [06:44] * techno156 [techno156@notlogged] has joined #minecrafthelp
#183 [06:45] <Dadfeman> http://paste.ubuntu.com/23250773/
#184 [06:47] <Andrio> That looks like the 'render distance is too high' error
#185 [06:47] <Andrio> I'd recommend setting up a new launcher profile for Minecraft 1.7.10
#186 [06:48] <Dadfeman> There are the mods and i select forge profile in the launcher
#187 [06:48] <Andrio> Oh
#188 [06:48] <Andrio> Does it work without mods?
#189 [06:48] <Dadfeman> Yes it work
#190 [06:49] <Andrio> Then your mods may be buggy.
#191 [06:49] <Andrio> ??> Dadfeman mods
#192 [06:49] <Absol> Dadfeman: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#193 [06:49] <Absol> Dadfeman: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#194 [06:50] <Dadfeman> Ah sorry, thanks
#195 [06:50] <Dadfeman> I apologize, good afternoon
#196 [06:52] <techno156> I wasn't aware MC errored out if the render distance was too high
#197 [06:52] <Andrio> Mm
#198 [06:53] <Andrio> Older versions do.
#199 [06:53] <techno156> I assume that it would happen if you exceeded the range of the button (optifine, etc?)
#200 [06:53] <techno156> and uninstalled the mod that did it
#201 [06:53] <Andrio> Yeah
#202 [06:53] <techno156> ah, ok
#203 [06:53] <Andrio> Except in this case it's called 'Minecraft 1.10.2'
#204 [06:54] <techno156> lol
#205 [06:54] <Andrio> ^^?
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#207 [06:54] <techno156> Interesting. I wasn't aware 1.10 changed the render distance options
#208 [06:55] <Andrio> If I recall correctly, 1.8 did.
#209 [06:56] <techno156> ah, neat
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#214 [07:12] <User> Hi
#215 [07:13] <User> I updated my graphics drivers and now I am no longer able to get more than 30fps, anyone has any ideas? Vsync is off
#216 [07:16] <Andrio> Is it capped at 30 FPS?
#217 [07:16] <User> Wait, it seems to have fixed itself
#218 [07:16] <User> Ok, NVM, the graphic drivers update put VSYNC to override MC settings
#219 [07:17] <User> I fixed it
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#228 [07:46] <Minecon> I have found a way to get free minecon capes. Just simply go to the link: http://minecon.webutu.com/ (DONT TELL ANYONE)
#229 [07:46] * Lord_Ralex kicked Minecon from #minecrafthelp (Reason: inecon :Here is the door)
#230 [07:46] <Chaoticly> LOL
#231 [07:46] <Chaoticly> Don't click, its a scam!
#232 [07:47] <Andrio> Well, now Lain is sure to tell everyone.
#233 [07:47] <Chaoticly> lol
#234 [07:47] <Andrio> And I almost misread that as 'webtutu.com'...
#235 [07:47] <Andrio> heh
#236 [07:47] <Chaoticly> Web Tutu
#237 [07:48] <Chaoticly> I bet I can just enter anything as my username and password
#238 [07:48] * abdallah [abdallah@notlogged] has joined #minecrafthelp
#239 [07:48] <abdallah> ؤشببب
#240 [07:48] <abdallah> شثصششيشس
#241 [07:48] <Chaoticly> http://d.gcshort.xyz/dBpU/3LUEPB4B.png
#242 [07:49] <Chaoticly> I bet this shows everytime
#243 [07:49] <abdallah> hello
#244 [07:49] * matheus [matheus@notlogged] has quit. (Ping timeout: 195 seconds)
#245 [07:49] <Andrio> Apparently Mojang can read minds over the Internet now.
#246 [07:49] <abdallah> i.need minecraft
#247 [07:49] <Andrio> Legilimency over IP
#248 [07:49] <Chaoticly> LoIP
#249 [07:50] <abdallah> i dont no
#250 [07:50] <abdallah> ples
#251 [07:50] <Chaoticly> You don't need minecraft
#252 [07:50] <Andrio> abdallah, can you be more specific?
#253 [07:50] <abdallah> i take minecraft
#254 [07:50] <abdallah> yes
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#256 [07:51] <Chaoticly> ./shrug
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#260 [07:57] <sara_> i went to sart play
#261 [07:57] * User [User@notlogged] has joined #minecrafthelp
#262 [07:57] <User> Hi
#263 [07:58] <User> Is it possible to make a mob that doesnt walk (like in NoAI), but will rotate to look at the player?
#264 [08:05] <Chromaryu> User, Nope.
#265 [08:05] <Chromaryu> Because of Valina "server"
#266 [08:06] <Andrio> Vanilla?
#267 [08:07] <Chromaryu> ^
#268 [08:07] <Chromaryu> Yeah I typed that wrong
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#277 [09:03] <mineShogun> i hv a very good pc but unmodified minecraft lags a lot
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#279 [09:04] <mineShogun> i can even play no mans sky on 60 fps
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#282 [09:06] <bartschings> Can someone help me
#283 [09:06] <bartschings> i have a problem
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#285 [09:06] <bartschings> My primemc doesn't work
#286 [09:06] <mineShogun> mineShogun
#287 [09:07] * Guest73839 is now known as Anzhi
#288 [09:07] <mineShogun> i hv a very good pc but unmodified minecraft lags a lot
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#300 [09:46] <Fr0sT> I cant connnect to my minecarft account
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#305 [10:05] <juandiego100> hhhh
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#307 [10:07] * Anzhi is now known as Anzhelika|Away
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#318 [10:35] <LOLFace> hello?
#319 [10:36] <pie_flavor> hi
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#321 [10:38] <LOLFace> i cant log into my minecraft account ive tried to change the password but just says invalid credentials
#322 [10:38] <pie_flavor> ??> LOLFace login/throttle
#323 [10:38] <Absol> LOLFace: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#324 [10:38] <Absol> LOLFace: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#326 [10:40] <LOLFace> i didnt incorrect miss type it
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#328 [10:40] <pie_flavor> LOLFace: i realize that
#329 [10:40] <pie_flavor> someone else probably changed the password
#330 [10:41] <pie_flavor> and a password reset would fix this
#331 [10:41] <pie_flavor> but it's currently locked out.
#332 [10:41] <pie_flavor> read above.
#333 [10:41] <pie_flavor> after 3 hours, reset the password without trying to log in first. you should be good then.
#334 [10:41] <LOLFace> weird the last thing i did was launch the void launcher
#335 [10:43] <LOLFace> well bye i hope this works
#336 [10:43] <LOLFace> thanks
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#339 [10:46] <william_> fgdydis
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#346 [11:00] <hi> The outer skin layer of my skin is not showung??
#347 [11:00] <hi> showing*
#348 [11:00] <hi> Why is the outer layer not showing??
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#354 [11:02] <hi> Is anyone here?
#355 [11:02] <pie_flavor> yes
#356 [11:03] <hi> Can you help me?
#357 [11:03] <pie_flavor> probably
#358 [11:03] <pie_flavor> what's the problem
#359 [11:03] <hi> The outer layer of my skin is not showing
#360 [11:04] <pie_flavor> hi: What version of Minecraft are you using?
#361 [11:05] <hi> Optifine 1.10
#362 [11:05] <pie_flavor> ?? mods
#363 [11:05] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#364 [11:05] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#365 [11:05] <hi> No mods
#366 [11:05] <pie_flavor> read it
#367 [11:05] <pie_flavor> optifine is a mod
#368 [11:06] <hi> The Optifine client
#369 [11:06] <hi> Not mod
#370 [11:06] <hi> And I tried it on the 1.11 s
#371 [11:06] <pie_flavor> hi: Optifine is a mod.
#372 [11:06] <pie_flavor> It is a modification to Minecrtaft.
#373 [11:06] <pie_flavor> It is not made by Mojang.
#374 [11:06] <pie_flavor> We do not support anything that is not made by Mojang.
#375 [11:06] <hi> Lemme try
#376 [11:07] <pie_flavor> Again: READ THE MESSAGE.
#377 [11:08] <hi> I tried normal 1.10 too
#378 [11:08] <hi> Same issue
#379 [11:08] <pie_flavor> hi: Can you send me the skin file you're using?
#380 [11:08] <pie_flavor> Put it on imgur.com if you don't have a link to it.
#381 [11:09] <pie_flavor> Actually, what's your username? that'll be simpler
#382 [11:09] <hi> x_Machine_x
#383 [11:09] <hi> I tried 5 different skins today, same problem
#384 [11:10] <pie_flavor> hi: Can you go to Options > Multiplayer settings, and check that the skin parts are enabled
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#386 [11:12] <pie_flavor> what's good kgg
#387 [11:13] <kinggoesgaming> Nothing much.... Just woke up
#388 [11:13] <kinggoesgaming> Gonna get ready in a few for uni
#389 [11:13] <hi> pie_flavor: I see no multiplayer settings option
#390 [11:15] <pie_flavor> hi: Sorry, brain fart. It should be listed as Skin Customization.
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#393 [11:19] <hi> pie_flavor
#394 [11:21] <hi> The outer layer of my skin is not showing. I am using 1.10. All my Skin Customization settings are on. My username is x_Machine_x. I have tried multiple skins.
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#396 [11:22] <hi> Can anyone help??
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#398 [11:22] <hi> ??
#399 [11:23] <hi> Anyone here?????????
#400 [11:24] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#401 [11:25] <hi> Anyone here??????
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#403 [11:27] <hi> hello?
#404 [11:27] <hi> hi?
#405 [11:29] <pie_flavor> hi
#406 [11:29] <pie_flavor> sorry about that
#407 [11:29] <hi> It's ok
#408 [11:29] <pie_flavor> ??> hi win/reinst
#409 [11:29] <Absol> hi: You may need to reinstall the locally installed files that Minecraft puts into place.
#410 [11:29] <Absol> hi: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#411 [11:30] <hi> Will this harm my minecraft?
#412 [11:30] <hi> Every file?
#413 [11:30] <pie_flavor> hi: it won't
#414 [11:30] <pie_flavor> everything except 'saves'
#415 [11:30] <pie_flavor> when you open minecraft, it'll reinstall itself
#416 [11:31] <pie_flavor> your worlds will be still there (because of 'saves') and it should fix itself
#417 [11:33] <hi> opening up Minecraft......
#418 [11:34] <hi> Launching.........
#419 [11:35] <hi> Nope
#420 [11:35] <hi> Not fixed
#421 [11:37] <hi> I gtg
#422 [11:37] <pie_flavor> k
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#426 [11:42] <Ribloco> I cant play minecraft online when i will join a server it says java.lang.nullpointerexeption: group
#427 [11:43] <Ribloco> @Absol can you help?
#428 [11:43] <pie_flavor> ?? bot
#429 [11:43] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#430 [11:43] <pie_flavor> Ribloco: what antivirus do you have installed
#431 [11:44] <Ribloco> I think nothing
#432 [11:44] <pie_flavor> ??> Ribloco tools/hjt
#433 [11:44] <Absol> Ribloco: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#434 [11:44] <Absol> Ribloco: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#437 [11:48] <Ribloco> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 18:48:52, on 29.09.2016 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskhost.exe C:\Windows\Explorer.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Real
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#439 [11:48] <Ribloco> what must i do?
#440 [11:49] <pie_flavor> Ribloco: it says in the message
#441 [11:49] <pie_flavor> where to put that
#442 [11:49] <pie_flavor> it doesn't say paste it into chat
#443 [11:49] <Ribloco> sorry my english is very bad i come from germany....
#444 [11:50] <pie_flavor> Ribloco: that's okay
#445 [11:50] <pie_flavor> so you can't paste a full log into IRC, because we can only see a few lines of it
#446 [11:50] <pie_flavor> you need to go to http://paste.ubuntu.com
#447 [11:50] <pie_flavor> put the text in there, click Paste, and put the link in chat.
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#457 [12:17] <DJJim> Hola! Quick one hopefully - can one run a Snapshot as a Minecraft Realm?
#458 [12:17] <mattym> DJJim, No
#459 [12:17] <mattym> DJJim, Realms are locked to the current release
#460 [12:20] <DJJim> Say it ain't so :'( p
#461 [12:20] <DJJim> * :P
#462 [12:20] <DJJim> Thanks for the quick response
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#477 [12:50] <CrankierSugar> I bought a account
#478 [12:50] <CrankierSugar> and i didnt realise its one per email
#479 [12:50] <CrankierSugar> but i dont know if it charged me
#480 [12:50] <mattym> CrankierSugar, Did you get a confirmation email for the purchase?
#481 [12:50] <CrankierSugar> yes
#482 [12:51] <CrankierSugar> but when i try to load up the website its says one per account
#483 [12:51] <mattym> CrankierSugar, That would suggest it was charged.
#484 [12:51] <CrankierSugar> does it still chare me
#485 [12:51] <CrankierSugar> charged*
#486 [12:51] <mattym> CrankierSugar, I beleive you can make a new Mojang account with a different email and redeem it to that account.
#487 [12:51] <CrankierSugar> ok thank u i will stay until i get it fixed :)
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#493 [13:05] <CrankierSugar> i got it sorted so i did Thanks Matt :P
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#495 [13:05] <mattym> Excellent, enjoy!
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#517 [13:30] <bozzie> hi, minecraft wont load for me!!! Keeps telling me to update my graphices drivers, ive been through all of the stages get to instalation stage and it just fails. please help me!!!
#518 [13:30] <mattym> bozzie, Do you have the link to your dxdiag report? If so please post the link in this chat.
#519 [13:31] <bozzie> #waas just about to :)
#520 [13:31] <bozzie> http://paste.ubuntu.com/23247219/
#521 [13:32] <mattym> bozzie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#522 [13:32] <mattym> bozzie, One sec, that hardware may even need older than Win 7
#523 [13:32] * khulftkttrj [khulftkttrj@notlogged] has joined #minecrafthelp
#524 [13:32] <bozzie> lmao, it wouldnt surprise me if it was!!
#525 [13:33] <mattym> bozzie, Its got support for Windows 7, so that should be fine.
#526 [13:33] <bozzie> so should i re-instal windows 7?
#527 [13:33] <mattym> bozzie, With the computer you have, that would be the best option.
#528 [13:34] <bozzie> hmmm, how do i do that then???
#529 [13:34] <bozzie> this should be fum lol
#530 [13:34] <mattym> bozzie, Did your computer come with Windows 7 on it?
#531 [13:35] <bozzie> yep,
#532 [13:35] <bozzie> but i have recently deleted it due to lack of memory!
#533 [13:35] <mattym> bozzie, Then on your computer, there should be sticker with your Windows Product Key, use that number on https://www.microsoft.com/en-us/software-download/windows7
#534 [13:36] <mattym> bozzie, That page will let you download and create a Windows 7 install disk, or USB.
#535 [13:36] <bozzie> thats the last time i listen to cortana!!!!
#536 [13:36] <mattym> bozzie, And should have the instructions on what to do with it from there
#537 [13:36] <bozzie> then minecraft will work??
#538 [13:37] <mattym> bozzie, After you have reinstalled Windows 7, you may need to come back with a new dxdiag if the install doesnt get the driver for you.
#539 [13:37] <bozzie> ok cool. thanks for your help!
#540 [13:37] <mattym> bozzie, If any of the process seems like something you cant do, most stores that sell computers or parts for computers will offer a downgrade service.
#541 [13:38] <bozzie> thanks!!
#542 [13:54] <bozzie> im back lol
#543 [13:56] <bozzie> after a bit of investigation i find that originally my pc was running windows xp profesional. i have no idea what my product key for windows 7 is, not sure what to do now :/
#544 [14:00] * ExoKruzer is now known as ExoKruzer_
#545 [14:02] <mattym> bozzie, Take it to a store that offers a downgrading service. They should already have the installation media and be able to install it properly
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#553 [14:18] <Stellasatch> YALL
#554 [14:18] <Stellasatch> So
#555 [14:18] <Stellasatch> basically
#556 [14:18] <Stellasatch> my reals server has hella lag
#557 [14:18] <Stellasatch> and we don't know how to fix it
#558 [14:19] <Stellasatch> I NEED HELP
#559 [14:19] <Stellasatch> I NEED HELP SON
#560 [14:20] <Stellasatch> we used to teleport around the world to random coords
#561 [14:20] <Stellasatch> which i think loaded loads of chunks around different patches of the world
#562 [14:20] <Stellasatch> so yeah
#563 [14:21] <Stellasatch> that's what's happened
#564 [14:21] <Stellasatch> please help
#565 [14:21] <Stellasatch> Realms lag
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#571 [14:31] <TheDiamondChef91> apparenetly it says either i need to update my frivders but they are all up to date, and crashes me out. what can i do?
#572 [14:31] <mattym> TheDiamondChef91, doddx
#573 [14:31] <mattym> TheDiamondChef91, Do you have the link to your dxdiag report? If so please post the link in this chat.
#574 [14:31] <TheDiamondChef91> http://paste.ubuntu.com/23252560/
#575 [14:32] <mattym> TheDiamondChef91, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#576 [14:33] <TheDiamondChef91> i have no problem when i first had windows 10 and minecraft
#577 [14:33] <TheDiamondChef91> had*
#578 [14:33] <TheDiamondChef91> its only now started today
#579 [14:33] <mattym> TheDiamondChef91, That doesnt change the fact that your hardware inst supported.
#580 [14:33] <TheDiamondChef91> if i get a graphics card would that help?
#581 [14:33] <mattym> TheDiamondChef91, You would need to make sure its compatable with the rest of your computer.
#582 [14:34] <TheDiamondChef91> it is
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#585 [14:36] <RikiBa> Hi
#586 [14:36] <Rikairchy> greetings
#587 [14:36] <RikiBa> I need help. Everytime I start Minecraft it crashes and leave this message: http://paste.ubuntu.com/23252584/
#588 [14:38] <Rikairchy> RikiBa, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#589 [14:38] <Rikairchy> then restart
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#591 [14:38] <RikiBa> I should restart my computer after that? Rikairchy ?
#592 [14:39] <mattym> RikiBa, The program will tell you when you need to.
#593 [14:39] <RikiBa> kk tnx guys
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#596 [14:42] <LOLFace> i came here 3 hours ago they said my account is locked for 3 hours do i reset my password first or try to login
#597 [14:42] <Stellasatch> do you know to fix realms lag?
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#599 [14:43] <Stellasatch> how to you reset chunks outisde of a specific area?
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#602 [14:48] <RikiBa> hi
#603 [14:48] <DeafieGamer> hello
#604 [14:48] <RikiBa> Rikairchy: i restarted my computer and the same message appear :(
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#606 [14:51] <mattym> RikiBa, Did you install the driver you downloaded?
#607 [14:51] <aaronennis10> me no
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#609 [14:52] <LOLFace12> is their payment every month for minecraft
#610 [14:53] <LOLFace12> because i just got this page https://gyazo.com/7844c48e0bce8af58631189218042005
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#615 [15:02] <DeafieGamer> umm
#616 [15:08] <RikiBa> mattym: yes
#617 [15:09] <mattym> RikiBa, Can you get a new dxdiag report
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#621 [15:17] <DracoA> I have trouble with Minecraft crashing once I launch it after updating to 1.10. I can log in fine, but once I start a new/old world, it takes a few second before the screen freezes, and a Java error shows up. I have Java updated and no custom content installed.
#622 [15:17] <Drake_> I need help with the minecraft 1.10.2 because it will not let me play
#623 [15:18] <DeafieGamer> DracoA, what did error said
#624 [15:18] <DeafieGamer> Drake_, what does error said
#625 [15:18] <DracoA> Java(TM) Platform SE binary
#626 [15:18] <Drake_> It was crashing all the time
#627 [15:20] <mattym> ??> Drake_ launcher/crash-log
#628 [15:20] <Absol> Drake_: We need to see your crash log, which appears after a crash.
#629 [15:20] <Absol> Drake_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#630 [15:20] <mattym> DracoA, Can you also get me your crash log
#631 [15:20] <Drake_> K
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#633 [15:21] <Drake_> How do i give to u
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#635 [15:21] <mattym> Drake_, Follow the instructions from Absol
#636 [15:22] <Drake_> k
#637 [15:22] <mattym> Drake_, Get me the link/url to the paste.ubuntu page with your crash posted on it
#638 [15:22] <Drake_> I did that
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#640 [15:22] <mattym> Drake_, I need the link to it
#641 [15:22] <DracoA> mattym, here it is http://paste.ubuntu.com/23252740/
#642 [15:23] <Drake_> I got to go home bye
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#644 [15:23] <mattym> Drake_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#645 [15:23] <mattym> DracoA, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#646 [15:25] <DracoA> mattym, thank you so much, that worked! I hadn't even noticed you could scroll down further in that option. Thank you very much, you've saved my friend and my game night next week.
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#662 [16:01] <lyon> como baixei o mancrefit mais não estou conseguido jogar
#663 [16:02] <mattym> ??> lyon lang/pt
#664 [16:02] <Absol> lyon: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#666 [16:03] <lyon> ok
#667 [16:04] * miniZ [miniZ@notlogged] has joined #minecrafthelp
#668 [16:04] <lyon> I would love to play the game but I can not download it
#669 [16:04] * JUANDAVIDQUINTERO [JUANDAVIDQUINTERO@notlogged] has quit. (Quit: Web client closed)
#670 [16:04] <mattym> lyon, What happens when you try?
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#674 [16:06] <lyon> appears play demo
#675 [16:06] <mattym> lyon, Are you logged in with the correct account?
#676 [16:06] <lyon> fix the problema
#677 [16:06] <lyon> yes
#678 [16:07] <mattym> lyon, Log in at account.mojang.com/me , what does it say under "My Games"
#679 [16:08] <lyon> nada
#680 [16:08] <lyon> aparnada
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#691 [16:49] * A [A@notlogged] has joined #minecrafthelp
#692 [16:49] <A> I cant login to my account even though I know my email and password are correct
#693 [16:49] <mattym> A, What does it say when you try?
#694 [16:51] <A> Error! Unknown e-mail address or password.
#695 [16:51] <mattym> A, and what if you try to log in on the website?
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#697 [16:51] <A> I reset it a couple times and used the email that the reset emails were sent so its definitely not the wrong password
#698 [16:51] <A> oh the website is "Error! Unknown e-mail address or password."
#699 [16:52] <A> the launcher is sorry but your etc etc is incorrect
#700 [16:52] <mattym> ??> A login/throttle
#701 [16:52] <Absol> A: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#702 [16:52] <Absol> A: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#703 [16:52] <A> ah ok
#704 [16:52] <A> thank you ill do that
#705 [16:52] <A> it doesnt notify you that you get locked out?
#706 [16:53] <GreyVulpine> It does not.
#707 [16:53] <A> ok thanks
#708 [16:53] <mattym> A, no that would defeat the purpose of it being a security measuer
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#711 [17:00] <Dallas> Iam trying to buy the game minecraft on my computer.
#712 [17:00] <Dallas> But it is not working
#713 [17:00] <urielsalis> Dallas, what happens when you try?
#714 [17:01] <Dallas> It says error placing order
#715 [17:01] <urielsalis> Dallas, you are using a prepaid card?
#716 [17:02] <Dallas> Yes
#717 [17:02] <urielsalis> Dallas, According to US Law, you cant use prepaid cards for international purchases
#718 [17:02] <urielsalis> Dallas, you will need to use a actual credit card
#719 [17:02] <Dallas> Ok thank you for your time.
#720 [17:04] * urielsalis tips hat
#720 [17:10] <Dallas> Can i use a discover card
#721 [17:10] <urielsalis> Dallas, maybe, call them and ask
#722 [17:10] <Dallas> How do i do that
#723 [17:11] <Dallas> What os there nuber
#724 [17:11] <Dallas> Is
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#727 [17:15] <martellep> i am trying to connect to the mcmagic server but I am getting the following error - java.lang.NullPointerException: group
#728 [17:15] <martellep> can anyone help? i have searched and nothing has been successful
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#730 [17:16] <Tara> Minecraft keeps crashing almost immediately after starting, with this error:
#731 [17:17] <Tara> Completely ignored arguments: [--nativeLauncherVersion, 307] [18:13:31] [Client thread/INFO]: Setting user: MermaidSinger311 [18:13:33] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:13:34] [Client thread/INFO]: Reloading ResourceManager: Default [18:13:35] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:13:35] [Thread-5/INFO]: Initializing LWJGL OpenAL [18:13:35] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://
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#734 [17:25] <kennedy> +andrio
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#752 [18:10] <Trollking541> Hello
#753 [18:10] <Trollking541> I need some help
#754 [18:10] <Trollking541> whoever can help is greatly appreciated
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#756 [18:10] <Trollking541> My friends email for her MC account was hacked, what can i do to get help
#757 [18:11] <nadia> i have just purchased this for my son and while downloading to my computed it came up with erro
#758 [18:11] <mattym> nadia, What error?
#759 [18:11] <mattym> ??> Trollking541 mojang/email
#760 [18:11] <Absol> Trollking541: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#761 [18:11] <Absol> Trollking541: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#762 [18:11] <mattym> Trollking541, Have them fill out the form Absol linked
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#764 [18:12] <nadia> who am i speaking to staff?
#765 [18:12] <mattym> nadia, There is no "staff" in this chat
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#772 [18:50] <Al> Hello, i cannot play any version of MC above version 1.6.4, how can i fix this?
#773 [18:51] <mattym> Al, What happens when you try?
#774 [18:51] <Al> It loads, the game starts then it reads "MOJANG" then it crashes, and the tab becomes non responsive.
#775 [18:52] <mattym> ??> Al launcher/crash-log
#776 [18:52] <Absol> Al: We need to see your crash log, which appears after a crash.
#777 [18:52] <Absol> Al: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#778 [18:52] <Absol> Al: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#780 [18:52] <Al> Its not showing an crash log the tab is still not responding.
#781 [18:53] <mattym> Al, What does it show when it stops
#782 [18:53] <Al> one sec im trying again.
#783 [18:54] <Al> I tried launching Version 1.7.2 it loaded into a single player world and the world is all blue and the icons are all black and the crusor wont move.
#784 [18:54] * misael222_ [misael222_@notlogged] has joined #minecrafthelp
#785 [18:54] <mattym> Al, Ok one sec
#786 [18:55] <mattym> ??> Al win/reinst
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#788 [18:55] <Absol> Al: You may need to reinstall the locally installed files that Minecraft puts into place.
#789 [18:55] <Absol> Al: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#790 [18:55] <mattym> Al, First try the instructions from Absol
#791 [18:55] <Al> Okay.
#792 [18:55] <Al> Okay.
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#796 [18:56] <Al> I went to the link and i pasted the crash log.
#797 [18:57] <Al> Should i also paste it in here or?
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#799 [18:57] <mattym> Al, I need the link/url to the page with your crash on it
#800 [18:57] <Al> ok
#801 [18:57] <Al> http://paste.ubuntu.com/23253435/
#802 [18:57] <mattym> Al, And thats as far as it gets?
#803 [18:57] * planetpete [planetpete@notlogged] has joined #minecrafthelp
#804 [18:57] <Al> yes
#805 [18:57] <mattym> ??> Al win/dxdiag
#806 [18:57] <Absol> Al: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#808 [18:59] <Al> okay i did it.
#809 [18:59] <mattym> Al, Again, I need the link to the post
#810 [18:59] <planetpete> my minecraft wont load. it says my driver needs updating but the site it sends me too tells me my driver is the up to date version and java say the same about the version i have of that too
#811 [18:59] <Al> ok 1 sec
#812 [18:59] <mattym> planetpete, Do you have the link to your dxdiag report? If so please post the link in this chat.
#813 [19:00] <planetpete> i know how to pull it up omto the screen but how do you make a link to it?
#814 [19:01] <pie_flavor> ??> planetpete paste
#815 [19:01] <Absol> planetpete: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#816 [19:02] <Al> http://paste.ubuntu.com/23253450/
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#818 [19:02] <mattym> Al, Ok one moment
#819 [19:03] <planetpete> the diect x diagnostic tool wont allow me to copy it. do you have an idea of what you need to know. i can read it out
#820 [19:03] <mattym> ??> planetpete win/dxdiag
#821 [19:03] <Absol> planetpete: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#822 [19:03] <mattym> planetpete, Follow all the directions in the link from Absol
#823 [19:03] <pie_flavor> Al: Download and install this driver: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
#824 [19:03] <mattym> Al, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
#825 [19:03] <planetpete> got it
#826 [19:03] <planetpete> hang on
#827 [19:04] <pie_flavor> 2fast4u
#828 [19:04] <Al> Its Downloading.
#829 [19:04] <mattym> pie_flavor, It helpt to tell them what they actually need when there are multiple items on one page.
#830 [19:05] <planetpete> http://paste.ubuntu.com/23253459/
#831 [19:06] <Al> Its installing.
#832 [19:06] <mattym> planetpete, Whats the exact crash you are getting?
#833 [19:06] <Al> Its finished.
#834 [19:06] <mattym> Al, Did the installer say it completed and not give any errors?
#835 [19:06] <Al> yes
#836 [19:07] <mattym> Al, Restart the PC, then try loading the game again
#837 [19:07] <Al> ok
#838 [19:08] <planetpete> it states "lack of updated graphic drivers"
#839 [19:09] <mattym> planetpete, Hmm, is there a reason your monitor isnt set to its native resolution or standard refresh rate?
#840 [19:09] <planetpete> the minecraft window says "uhoh, looks like the game has crashed" and "using magic and love....."
#841 [19:10] <planetpete> it wont allow me to report it to mojong. it sends me a link to identify and update the driver
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#843 [19:11] <mattym> planetpete, Hmm, is there a reason your monitor isnt set to its native resolution or standard refresh rate?
#844 [19:11] <planetpete> ref monitor, could have been my 5 year old who changed it
#845 [19:11] <mattym> planetpete, Check to make sure the monitor is set to its native resolution which should be 1920x1080, and if it can set it to 60Hz refresh rate, then restart minecraft and see if it works
#846 [19:11] <planetpete> what resolution would you recommend
#847 [19:14] <planetpete> just just changed to that setting and the lower half of my task bar is bellow the visual screen lol
#848 [19:14] <mattym> planetpete, Sounds like the screen stretching/bordering has been adjusted
#849 [19:15] <planetpete> ill have a look to see if i can find the setting
#850 [19:16] * Al [Al@notlogged] has joined #minecrafthelp
#851 [19:16] <Al> It did not work.
#852 [19:16] <mattym> Al, Can you make a new dxdiag report and get the link to it
#853 [19:17] <Al> Totally.
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#856 [19:20] <Al> http://paste.ubuntu.com/23253489/
#857 [19:20] <planetpete_> IT WOOOOOOOOOOOOOORKS!!!! awesome. thanks dude
#858 [19:21] <mattym> planetpete_, Enjoy
#859 [19:21] <mattym> planetpete_, Try to make sure the screen settings dont get messed with again
#860 [19:21] <mattym> Al, Are you sure the driver isntall finished without giving any errors?
#861 [19:21] <planetpete_> i have the resolution set. i just need to adjust the borders if i ever find where to do that lol
#862 [19:21] <Al> I can try to reinstall it, can you resend the link.
#863 [19:22] <mattym> Al, One moment, im gonna try to find the Dell version of the driver
#864 [19:22] <Al> Okay.
#865 [19:23] <mattym> planetpete_, If you right click your desktop, and select display settings, is the "size of text and other elements" set at 100%?
#866 [19:24] <mattym> Al, Try with this driver instead http://downloads.dell.com/video/AMD_RADEON-HD-2600-XT-256MB-_A03_R185831.exe
#867 [19:24] <Al> Ok
#868 [19:24] <Al> And restart after install?
#869 [19:24] <mattym> Al, Yes
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#877 [19:52] <poe> Hi i bought the game a few years ago and stoped playing now i want to play again but it says i cant log in even though i know the info is right
#878 [19:53] <mattym> poe, Whats your ingame playername?
#879 [19:53] <poe> Powellbuckeyes
#880 [19:53] <mattym> poe, Have you tried migrating the account?
#881 [19:54] <poe> yes but when i do that it says the email or password is wrong and i know my password and email are right
#882 [19:54] <mattym> ??> poe mojang/email
#883 [19:54] <Absol> poe: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#884 [19:54] <Absol> poe: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#885 [19:54] <mattym> poe, Fill out the form Absol linked
#886 [19:55] <poe> ok thanks alot for the help!
#887 [19:56] <poe> on that link there is nothing to fill out is it the wrong link ?
#888 [19:56] * bamajoe411 [bamajoe411@notlogged] has joined #minecrafthelp
#889 [19:56] <mattym> poe, Did you click the first link from Absol
#890 [19:56] <pie_flavor> poe: the first link
#891 [19:56] <pie_flavor> not the second one
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#894 [19:57] <poe> oh ok sorry i clicked the wrong one thank you.
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#897 [19:59] <ckpmrt2nd> i recently updated Xbox one and minecraft with the battle mini games.. I tried playing offline and adding a second player but the add guest is not available
#898 [20:00] <pie_flavor> ckpmrt2nd: Unfortunately we don't support the console editions. You'll need to contact Microsoft Support.
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#900 [20:00] <ckpmrt2nd> ok thanks anyways
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#906 [20:05] <Slysloth> hello
#907 [20:06] <urielsalis> hi Slysloth
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#910 [20:09] <pmurphs> I need some help with my password reset. Not getting an email for reset. I got one back on 3/20/15 but neglected to add it to my lastpass apparently.
#911 [20:10] <urielsalis> ??> pmurphs mojang/email
#912 [20:10] <Absol> pmurphs: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#913 [20:10] <Absol> pmurphs: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#914 [20:10] <urielsalis> ??> pmurphs account/trans-id
#915 [20:10] <Absol> pmurphs: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#917 [20:16] <pmurphs> Thanks.
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#922 [20:41] <CharChar> I cant see some name tags in multiplayer like the name tags above a minigame or kit that tells you which one it is so i have to click the mob that spawns you in or use a compass and for instance in mineplex on death tag i also cant see the chasers name tags but all of my freinds can how do i fix this
#923 [20:43] <CharChar> sorry if i wasnt specific enough but i cant find the words to explain my problem
#924 [20:44] <mattym> CharChar, That all sounds like plugin related stuff, which we dont support in this channel. Ask for help from the server.
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#929 [20:59] <willd3360> hello yes I am having problems migrating my account to access minecraft realms
#930 [20:59] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#931 [20:59] <mattym> willd3360, What sort of problem?
#932 [21:00] <willd3360> well is this actual like mojan employees here or is it just volunteers, because all i need is to find the email i registered my account with, and im not sure which it is anymore, i know my username and password, just not the email i used to sign up back in beta
#933 [21:01] <pie_flavor> volunteers
#934 [21:01] <mattym> ??> willd3360 account/forgot-email
#935 [21:01] <pie_flavor> if you need actual mojang, you can contact them here:
#936 [21:01] <Absol> willd3360: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#937 [21:01] <pie_flavor> or that
#938 [21:01] <pie_flavor> but if you can't find the email even then
#939 [21:01] <pie_flavor> you can contact mojang here:
#940 [21:01] <pie_flavor> ??> willd3360 mojang/email
#941 [21:01] <Absol> willd3360: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#942 [21:01] <Absol> willd3360: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#943 [21:01] <willd3360> thank you!
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#949 [21:08] <Coopes> I have not yet received notification that there is an update to newest version of minecraft on my devices.. I can see there is a new update yet I can not download it unless I delete my current app losing my content
#950 [21:08] <urielsalis> Coopes, you have android or iOS?
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#953 [21:09] <kb> So I can connect to my minecraft server using localhost but my frined cant connect using my IP
#954 [21:10] <urielsalis> kb, you gave him your public IP and portforwarded?
#955 [21:10] <mattym> kb, Did you port forward?
#956 [21:10] <kb> Yes
#957 [21:10] <Coopes> Have iOS y
#958 [21:11] <mattym> Coopes, What version are you currently on?
#959 [21:11] <urielsalis> kb, what is your ip?
#960 [21:11] <DeafieGamer> which port did you pick, kb?
#961 [21:11] <Coopes> Newest version 10.0.1
#962 [21:11] <urielsalis> kb, if it is 68.144.189.191, your server is not visible from here too
#963 [21:11] <mattym> Coopes, Version of the game.
#964 [21:12] <Coopes> Ummm how do I find that out
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#966 [21:12] <mattym> Coopes, The game should say when you start it
#967 [21:12] <mattym> Coopes, Usually lower right hand corner of the main menu
#968 [21:13] <Coopes> V 0.13.0 alpha
#969 [21:13] <mattym> Coopes, And have you tried using the App store to check for updates?
#970 [21:14] <Coopes> Sure have
#971 [21:14] <Coopes> My sister has notification but I don't
#972 [21:14] <Coopes> She was able to buy "textures packs"
#973 [21:15] <Coopes> I am able to download a new version to my phone. But my existing app on my device will loose content if I delete
#974 [21:15] <Coopes> And redownlaod
#975 [21:15] <Coopes> Download*
#976 [21:16] <mattym> Coopes, What do you mean? As far as im aware the store wont let you have two versions of the same app at once.
#977 [21:16] <Coopes> The main purchase was through my iPad via wifi but even checking iTunes with the iPad and wifi still
#978 [21:16] <Coopes> Nothing
#979 [21:17] <Coopes> I initially purchased app on iPad
#980 [21:18] <Coopes> Heard there was an update checked but couldn't find anything on iTunes. I downloaded the app onto my phone from iTunes which is the newest version i assume as I haven't really looked at it but still can't have newer version on iPad
#981 [21:19] <mattym> Coopes, And the iPad is on the latest iOS as well?
#982 [21:19] <Coopes> If you type in minecraft to iTunes it either Comes up with an arrow to download as already purchase or option to purchase
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#984 [21:20] <Coopes> On my iPhone I selected the arrow so have a copy of the game on 3 devises
#985 [21:20] <Coopes> Oh actually I'm
#986 [21:20] <Coopes> Not sure
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#988 [21:21] <Coopes> Perhaps that's the issue but it would still appear as a update which it isn't wouldn't it?
#989 [21:21] <mattym> Coopes, If your iPad has a much older version of iOS it may not, as one of the Pocket Edition updates also increased the minimum iOS version.
#990 [21:22] <Coopes> Ok thank you.... shall try that! :)
#991 [21:23] <Coopes> Thank you for your help mattym
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#998 [22:04] <minebuild22> i need help with Pixel Format Not Accelerated
#999 [22:05] <mattym> minebuild22, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1000 [22:05] <minebuild22> ok 1 sec
#1001 [22:05] <minebuild22> http://paste.ubuntu.com/23253831/
#1002 [22:06] <mattym> minebuild22, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1003 [22:06] <minebuild22> really are u kidding me
#1004 [22:06] <urielsalis> minebuild22, no
#1005 [22:06] <urielsalis> minebuild22, those are your 3 options
#1006 [22:07] <urielsalis> minebuild22, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#1007 [22:07] <minebuild22> ok thank you for your help
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#1009 [22:32] <ddd> hello
#1010 [22:32] <ddd> any one?
#1011 [22:32] <ddd> help?????????????
#1012 [22:32] <urielsalis> hi ddd
#1013 [22:32] <urielsalis> with?
#1014 [22:32] <ddd> are you a mojang guy?
#1015 [22:33] <urielsalis> ddd, no one here is
#1016 [22:33] <ddd> o
#1017 [22:33] <ddd> question
#1018 [22:33] <ddd> Can i use mcwiki pictures on monitized yt videos?
#1019 [22:33] <urielsalis> ddd, ask them. They are a community resource just like we are
#1020 [22:34] <ddd> ok
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#1022 [22:35] <mattym> I think its against the liscence the site uses.
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#1024 [22:45] * ElectroWither [ElectroWither@notlogged] has joined #minecrafthelp
#1025 [22:46] <ElectroWither> hello?
#1026 [22:46] <urielsalis> hi ElectroWither
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#1032 [22:53] <ElectroWither> Im having a problem Pixel Format Not Accelerated
#1033 [22:53] <urielsalis> ElectroWither, you have a dxdiag?
#1034 [22:56] <ElectroWither> Yeah I tried that
#1035 [22:56] <urielsalis> ElectroWither, can you give me the link?
#1036 [22:56] <ElectroWither> ?
#1037 [22:56] <urielsalis> ElectroWither, to your dxdiag
#1038 [22:56] <ElectroWither> How?
#1039 [22:57] <urielsalis> ElectroWither, follow the last step to the guide you been following
#1040 [22:57] <ElectroWither> But im not supposed to tell you my link
#1041 [22:58] <urielsalis> ElectroWither, you are. Read again
#1042 [22:58] <urielsalis> ElectroWither, else we cannot help you. Plus, it doesnt have any personal info
#1043 [22:59] <ElectroWither> After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. From there on, they will give you further instruction.
#1044 [23:00] <mattym> ElectroWither, Then do as it says, and provide the link
#1045 [23:00] <urielsalis> ElectroWither,  and give them a brief description of your issue along with the link to your DxDiag report.
#1046 [23:01] <ElectroWither> Then how come they censore there link?
#1047 [23:01] <urielsalis> ElectroWither, we dont censor links here
#1048 [23:01] <mattym> ElectroWither, So people dont try to give use the link in the example
#1049 [23:01] <mattym> give/use*
#1050 [23:02] <ElectroWither> Ok
#1051 [23:02] <ElectroWither> http://paste.ubuntu.com/23253904/
#1052 [23:02] <ElectroWither> Please dont hack me
#1053 [23:02] <urielsalis> ElectroWither, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1054 [23:02] <ElectroWither> But im not on mobile
#1055 [23:03] <urielsalis> ElectroWither, its the link for Mobile APU (Accelerated Processors).
#1056 [23:03] <urielsalis> that is what you have
#1057 [23:03] <mattym> ElectroWither, Your computer is a laptop, thus is mobile
#1058 [23:03] <ElectroWither> Which one do i download
#1059 [23:04] <urielsalis> ElectroWither, the first one
#1060 [23:04] <urielsalis> ElectroWither, Crimson Edition 16.8.2 hotfix
#1061 [23:05] <ElectroWither> Crimson Edition 16.9.2 Hotfix
#1062 [23:05] <mattym> ElectroWither, One moment actually
#1063 [23:05] <ElectroWither> Please dont hack me
#1064 [23:05] <urielsalis> ElectroWither, wait, I think the link is wrong
#1065 [23:05] <ElectroWither> Ok
#1066 [23:05] <mattym> ElectroWither, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1067 [23:06] <ElectroWither> Theres 16. 2 1
#1068 [23:07] <mattym> ElectroWither, Read what i said
#1069 [23:08] <ElectroWither> Catalyst software 15.7.1?
#1070 [23:08] <mattym> ElectroWither, Yes
#1071 [23:09] <ElectroWither> Its downloading
#1072 [23:09] <ElectroWither> Wait are you guys bots?
#1073 [23:09] <mattym> No
#1074 [23:09] <urielsalis> ElectroWither, no
#1075 [23:09] <urielsalis> But a real bot would not tell you he is a bot!
#1076 [23:09] <ElectroWither> Are you sure?
#1077 [23:10] <mattym> ElectroWither, Pretty sure
#1078 [23:10] <urielsalis> I got cut once and there was blood so as far as I know, yes
#1079 [23:10] <ElectroWither> Oh ok
#1080 [23:11] <ElectroWither> What is that?
#1081 [23:11] <ElectroWither> Are you guys hacking me?
#1082 [23:11] <ElectroWither> Please dont
#1083 [23:11] <ElectroWither> Please
#1084 [23:11] <urielsalis> ElectroWither, the link is for the official amd site
#1085 [23:11] <urielsalis> ElectroWither, and you are downloading the update to your APU
#1086 [23:13] <ElectroWither> Do i open it now?
#1087 [23:13] <mattym> ElectroWither, Yes, thats what Installing it means
#1088 [23:13] <ElectroWither> Sorry im dumb
#1089 [23:15] <ElectroWither> Can i quiz you guys?
#1090 [23:15] <urielsalis> ElectroWither, on?
#1091 [23:15] <ElectroWither> Questions
#1092 [23:15] <urielsalis> ElectroWither, just ask :)
#1093 [23:16] <ElectroWither> Question 1. What is the secret of life
#1094 [23:16] <urielsalis> nobody knows
#1095 [23:16] <ElectroWither> and no im not making you do my homework
#1096 [23:16] <ElectroWither> What is your opinion?
#1097 [23:17] <ElectroWither> Do i select Express or custom
#1098 [23:17] <mattym> Express
#1099 [23:17] <ElectroWither> My computer is gitching are you sure your not hacking me?
#1100 [23:18] <mattym> ElectroWither, If its blacking out the screen or resizing it, thats normal for the display driver
#1101 [23:18] <urielsalis> ElectroWither, it will end when the driver finishes installing
#1102 [23:18] <ElectroWither> What do I do it says browse
#1103 [23:18] <mattym> ElectroWither, Dont change any of the default info
#1104 [23:19] <mattym> ElectroWither, There should be an Ok or Continue button somewhere
#1105 [23:19] <ElectroWither> BUT WHAT DO I SELECT?
#1106 [23:19] <ElectroWither> Sorry caps lock
#1107 [23:19] <mattym> You shouldnt have to do anything
#1108 [23:19] <urielsalis> just press ok/continue on everything
#1109 [23:19] <ElectroWither> So do i just press select?
#1110 [23:19] <urielsalis> no
#1111 [23:20] <urielsalis> you touched the browse button right?
#1112 [23:20] <ElectroWither> Then what do i press????
#1113 [23:20] <ElectroWither> Yes
#1114 [23:20] <urielsalis> ElectroWither, you shouldnt have
#1115 [23:20] <urielsalis> ElectroWither, Press cancel, then Press Ok/Continue on everything
#1116 [23:21] <ElectroWither> It said something about you having to choose where to send it to
#1117 [23:22] <mattym> ElectroWither, And there should have been a default location already there, Browse is only if you need to change that, which you dont, there should be an option to Continue or something similar
#1118 [23:23] <ElectroWither> oops
#1119 [23:23] <ElectroWither> I dont know what i did
#1120 [23:23] <ElectroWither> anyways
#1121 [23:23] <ElectroWither> it says something about choosing a default location
#1122 [23:23] <ElectroWither> What do i do?
#1123 [23:24] <mattym> ElectroWither, Close the installer, and run it again
#1124 [23:24] <mattym> ElectroWither, You should only have to select Express, then Ok/Continue through the rest of it
#1125 [23:24] <mattym> or "next"
#1126 [23:25] <ElectroWither> i dont know what to open
#1127 [23:26] <mattym> ElectroWither, Should be a file starting with "amd-catalyst" somewhere in your download folder
#1128 [23:26] <ElectroWither> Im reinstalling it
#1129 [23:29] <ElectroWither> Its taking so long to "Installing Componets"
#1130 [23:30] <ElectroWither> I have to go to sleep in half an our
#1131 [23:31] <ElectroWither> hour*
#1132 [23:31] <urielsalis> I dont need sleep
#1133 [23:31] <ElectroWither> Why are you a bot?
#1134 [23:31] <urielsalis> no
#1135 [23:31] <ElectroWither> Why?
#1136 [23:32] <ElectroWither> Why dont you need sleep?
#1137 [23:32] <urielsalis> It was a joke. I been studying for 18 hours
#1138 [23:33] <ElectroWither> So you go to school
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#1140 [23:36] <ElectroWither> Is it normal for the installing part of it to take so long?
#1141 [23:36] <DeafieGamer> Depending on computer and speed, yes
#1142 [23:36] <urielsalis> ElectroWither, its a old driver so maybe
#1143 [23:37] <ElectroWither> t hasnt moved at all
#1144 [23:37] <ElectroWither> it*
#1145 [23:38] <ElectroWither> Is that supposed to happen?
#1146 [23:39] <DeafieGamer> What is?
#1147 [23:39] <urielsalis> ElectroWither, your screen might turn black, white, change size or colors while installing
#1148 [23:39] <ElectroWither> the installation bar to not move
#1149 [23:39] <ElectroWither> nevermind
#1150 [23:39] <ElectroWither> it like lag spiked
#1151 [23:40] <DeafieGamer> I have lag meter here, and lag seems to be low right now. IT's normal
#1152 [23:40] <urielsalis> Im quite laggy
#1153 [23:41] <DeafieGamer> time to restart urielsalis.
#1154 [23:41] <urielsalis> noo!
#1155 [23:41] * DeafieGamer restarts urielsalis.
#1155 [23:41] * DeafieGamer restarts urielsalis.
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#1156 [23:41] <ElectroWither> Restart?
#1157 [23:41] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1158 [23:41] <urielsalis> Urielsalisbot v2.54, how can I help you? :)
#1159 [23:42] <urielsalis> ElectroWither, how is the install going?
#1160 [23:42] <ElectroWither> Slow
#1161 [23:43] <ElectroWither> Its like 40% done
#1162 [23:43] <ElectroWither> Maybe 30%
#1163 [23:43] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#1164 [23:44] <ElectroWither> What will this do?
#1165 [23:44] <Mike_> i need help
#1166 [23:44] <urielsalis> ElectroWither, it will update your graphics drivers
#1167 [23:44] <DeafieGamer> Install new driver for you, ElectroWither
#1168 [23:44] <urielsalis> Mike_, with?
#1169 [23:44] <DeafieGamer> ??> Mike_ ask
#1170 [23:44] <Absol> Mike_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1171 [23:44] <Absol> Mike_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1172 [23:44] <Mike_> i have no sounds in game doesnt show up on sound mixer at all
#1173 [23:44] <urielsalis> ??> Mike_ launcher/log
#1174 [23:44] <Absol> Mike_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1175 [23:44] <Absol> Mike_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1176 [23:46] <Mike_> ok i sent it
#1177 [23:46] <DeafieGamer> ...
#1178 [23:46] <DeafieGamer> we need link?
#1179 [23:46] <Mike_> http://paste.ubuntu.com/23254091/
#1180 [23:46] <Mike_> sorry about that
#1181 [23:47] <urielsalis> Mike_, thats the log after you hit play?
#1182 [23:47] <Mike_> no that was before i hit play
#1183 [23:48] <urielsalis> Mike_, we need a log of it after you hit play
#1184 [23:48] <urielsalis> ??> Mike_ launcher/keep-open
#1185 [23:48] <urielsalis> ??> Mike_ launcher/open
#1186 [23:48] <Absol> Mike_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1187 [23:48] <Mike_> http://paste.ubuntu.com/23254093/
#1188 [23:48] <urielsalis> Mike_, then you can copy the log while its running
#1189 [23:49] <Mike_> ok try that one
#1190 [23:49] <urielsalis> Mike_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1191 [23:50] <ElectroWither> Do i turn it on a get started?
#1192 [23:51] <DeafieGamer> Where are you at right now
#1193 [23:51] <ElectroWither> The installation just finished
#1194 [23:52] <DeafieGamer> ah
#1195 [23:52] <Mike_> http://paste.ubuntu.com/23254100/
#1196 [23:52] <DeafieGamer> urielsalis, inform ElectroWither what is next step
#1197 [23:52] <urielsalis> ElectroWither, restart your pc
#1198 [23:52] <DeafieGamer> Michael, hang on
#1199 [23:52] <ElectroWither> ok
#1200 [23:52] <Mike_> ok
#1201 [23:53] <ElectroWither> I will restart it then do i go back to this website?
#1202 [23:53] <urielsalis> ElectroWither, yes please
#1203 [23:53] <ElectroWither> ok see you in like 2 mins
#1204 [23:53] <urielsalis> Mike_, you built the pc yourself?
#1205 [23:53] <ElectroWither> byeeee
#1206 [23:53] <urielsalis> o/
#1207 [23:53] <Mike_> yes
#1208 [23:54] <urielsalis> Mike_, you are using your monitor audio or just the pc one?
#1209 [23:54] <DeafieGamer> Mike_, masterpcrace ?
#1210 [23:54] <urielsalis> DeafieGamer, ssshhh
#1211 [23:54] <Mike_> i have a surround sound hooked to motherboard audioa jack
#1212 [23:55] <urielsalis> Mike_, did you install Realtek or any audio driver?
#1213 [23:55] <Mike_> i used to have sounds on minecraft then one day it just stopped working
#1214 [23:55] <Mike_> i have deleted and redownloaded the game like 1000 times
#1215 [23:55] <urielsalis> Mike_, the log is saying that the audio device is failing to load
#1216 [23:56] <Mike_> i dont understand i have sound on everything else
#1217 [23:56] <Mike_> what can i do
#1218 [23:56] <urielsalis> Mike_, Minecraft loads audio differently
#1219 [23:56] <urielsalis> Mike_, im not sure, maybe install something like Realtek?
#1220 [23:57] * ElectroWither [ElectroWither@notlogged] has quit. (Ping timeout: 195 seconds)
#1221 [23:57] <mattym> Mike_, It seems like you have little to no drivers installed, you are probably missing your chipset drivers
#1222 [23:58] * ElectroWither [ElectroWither@notlogged] has joined #minecrafthelp
#1223 [23:58] <Mike_> i just dont get why all the sudden i dont have sounds when ive logged manyyy hours on minecraft
#1224 [23:58] <ElectroWither> Im back
#1225 [23:58] <ElectroWither> Now what do I do
#1226 [23:58] <mattym> ElectroWither, Try to run the game
#1227 [23:59] <mattym> Mike_, Install your chipset drivers.