#1 [00:04] * daddy90210 [daddy90210@notlogged] has joined #minecrafthelp
#2 [00:05] <daddy90210> hello - does anyone happen to know why I can't login to Minecraft at the moment? I have reset my password a number of times, but still can neither login to minecraft, or into the mojang.com site...
#3 [00:06] <daddy90210> Is there an issue with the auth service?
#4 [00:07] <daddy90210> I have tried with two different accounts
#5 [00:07] <pie_flavor> ??> daddy90210 login/throttle
#6 [00:07] <Absol> daddy90210: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#7 [00:07] <Absol> daddy90210: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#9 [00:07] <daddy90210> Hi Absol - Thanks for that.
#10 [00:08] <daddy90210> 3 attempts seems a little low for brute force protection... ;)
#11 [00:08] <pie_flavor> ?? bot
#12 [00:08] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#13 [00:08] <daddy90210> Thanks, pie_flavour.
#14 [00:09] <pie_flavor> you're welcome
#15 [00:09] <pie_flavor> i believe it used to be lower
#16 [00:09] <pie_flavor> higher*
#17 [00:10] <pie_flavor> but they changed it because there was an uptick in account thefts
#18 [00:10] <pie_flavor> anyway, it's not like 3 hours is as long to wait. if they moved it up, they'd probably change the lockout to a day.
#19 [00:15] <daddy90210> When you only get 3 hours to play with your kid on the weekend, 3 hours is a *very* long time.
#20 [00:16] <daddy90210> I have just tried my third account, and that fails too - and I know for sure what the password for that it.
#21 [00:17] <pie_flavor> oh, that's interesting
#22 [00:17] <pie_flavor> might be theft then
#23 [00:17] <daddy90210> looks like it's not just a lockout issue. (first time in a week since that one has been used)
#24 [00:17] <mattym> daddy90210, Lockout is network based not account
#25 [00:17] <pie_flavor> oh, that.
#26 [00:17] <daddy90210> sigh
#27 [00:17] <mattym> daddy90210, So unless youve changed your IP no account will work
#28 [00:17] <daddy90210> OK -
#29 [00:17] <daddy90210> thanks good to know
#30 [00:17] <daddy90210> not like that is going to stop bad dudes though...
#31 [00:18] <daddy90210> takes them 2 seconds to jump behind a different VPN server
#32 [00:18] <daddy90210> I'll try from a different network and see how I go! :)
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#35 [00:21] <daddy90210_> Hi folks,
#36 [00:21] <daddy90210_> FYI - changed network, and all if good
#37 [00:21] <daddy90210_> My thanks to all. :)
#38 [00:21] <daddy90210_> s/if/is
#39 [00:21] <daddy90210_> See you round!
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#41 [00:23] <pie_flavor> daddy90210_: missing a trailing / there
#42 [00:23] <pie_flavor> :)
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#54 [01:42] <Freelsify> hello
#55 [01:42] <Freelsify> is anyone on
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#67 [03:34] <michal578> hello my account was stolen
#68 [03:36] * MomoInTheQuiver [MomoInTheQuiver@notlogged] has joined #minecrafthelp
#69 [03:36] <michal578> please send my accound password thank you
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#71 [03:37] <Andrio> That probably isn't possible
#72 [03:37] <Andrio> Try to reset it at https://account.mojang.com/password.
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#74 [03:38] <michal578> this is not working
#75 [03:38] <michal578> the password is not sent
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#79 [03:40] <michal578> please sent password on email michalsik42@gmail.com thank you
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#83 [03:40] <Anna> ??> michal578 accou t/hacked
#84 [03:41] <Anna> ??> michal578 account/hacked
#85 [03:41] <Absol> michal578: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#86 [03:41] <Absol> michal578: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#90 [03:50] <michal578> my account was stolen
#91 [03:50] <Anna> ??> michal578 account/hacked
#92 [03:50] <Absol> michal578: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#93 [03:50] <Absol> michal578: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#94 [03:50] <Anna> please read the link Absol just said. we really can't help with account issues here
#95 [03:50] <michal578> Article me no help
#96 [03:51] <Anna> have you emailed mojang your trans id?
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#100 [03:53] <michal578> yea
#101 [03:53] <michal578> yes
#102 [03:53] <Anna> then wait for a respojse
#103 [03:53] <Anna> *response
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#105 [03:57] <michal578> please sent new password please
#106 [03:57] <michal578> on michalsik42@gmail.com
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#108 [04:00] <Anna> we can't do that, you have to wait for a response from your email to mojang
#109 [04:01] <Anna> also don't give away emails here
#110 [04:02] <michal578> How long will it take
#111 [04:03] <Anna> ??> michal578 mojang/email
#112 [04:03] <Absol> michal578: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#113 [04:03] <Absol> michal578: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#114 [04:03] <Anna> view the second link there
#115 [04:03] <Anna> it'll take awhile
#116 [04:04] <michal578> okay thank you
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#124 [04:33] <momo> Installation problem with minecraft on my computer. During installation it gave an error message and directed me to check dxdiag and download the manufacturers driver (intel). Intel's driver update facility worked but could not install chipset due to msi(?), I found a backward way of doing this but the game still doesn't work. I'm running windows 10 and suspec the issue is that I did a clean install of windows 10 (used to be a win 7 pc, but after the c
#125 [04:33] <momo> http://paste.ubuntu.com/23259252/
#126 [04:34] <momo> question is how can I get the installation to work? the dxdiag information is in the link above
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#133 [04:55] <LogischerKar> Hallo
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#139 [05:15] <Jakub> Hellow. I have a problem to relams in minecraft pocket edition
#140 [05:15] <squidgirl803> i have followed the instructions but it didnt help at all now my mc wont let me on if any one has any way 2 help me get on2 my minecraft on my pc plz say
#141 [05:16] <Will__> Hi, I just bought and downloaded Minecraft PC - when I try to launch a world in Survival, it just crashes. I changed my graphics/rendering settings to fast and it works for a minute before crashing again.
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#143 [05:17] <squidgirl803> iit says that my grahics drivers is out dated but i followed the instrucktions and it didnt help
#144 [05:19] <squidgirl803> please some1 this will ruin my channel and i NEED help with sorting this out so PLEASE im begging u help me
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#154 [05:43] <kiziolek06> Urielsalis, im gonna test right now if the amd installer from yesterday helped
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#156 [05:48] <kiziolek06> Urielsalis, if you are reading this, its working, thanks.
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#169 [06:46] <Victortdm13> Hi, I've got a problem with my minecraft launcher
#170 [06:52] <Victortdm13> it says there's an error while trying to render aspects of the game
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#177 [06:59] <UnknownMinecrafter> Hi there, my Minecraft seems to be doing fine (version 1.10+) and I am able to play games and join servers, but whenever I try to join my favorite OP Prison/Faction server, it just crashes. Please help
#178 [07:00] <UnknownMinecrafter> The server I try to play on has a hub, as it is a network server
#179 [07:00] <UnknownMinecrafter> and I am able to join the other gamemodes just fine
#180 [07:00] <UnknownMinecrafter> it is only when I join OP Prison/Factions type gamemodes
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#183 [07:01] <UnknownMinecrafter> Can anyone help me?
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#186 [07:02] <BigMacBurger> Hi there, I'm running Minecraft version 1.10+ and I am able to do practically everything fine.
#187 [07:02] <BigMacBurger> But whenever I join a OP Factions/Prison server, my client crashes
#188 [07:03] <BigMacBurger> I am using the latest version of minecraft, and I am using the latest version of the Minecraft launcer
#189 [07:03] <BigMacBurger> launcher*
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#195 [07:13] <Sam> Hello?
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#197 [07:13] <Guest62008> Hello?
#198 [07:14] <Guest62008> Can anyone help me?
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#202 [07:15] <Sam> Hello?
#203 [07:15] <leeteahee> hello
#204 [07:15] * Sam is now known as Guest93516
#205 [07:15] <Guest93516> I have an issue, can someone help?
#206 [07:16] <leeteahee> yes
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#208 [07:17] <Guest93516> My minecraft, when I login it says sorry couldn't connect. Make sure Minecraft isn't blocked?
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#214 [07:38] <IronBanana> hello
#215 [07:38] <IronBanana> i need someone fast LIKE LEGIT FAST
#216 [07:38] <IronBanana> i need someone fast LIKE LEGIT FAST
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#220 [07:49] <Sam123> Make sure Minecraft is not blocked? Is there a fix?
#221 [07:50] * Nillo21 [Nillo21@notlogged] has joined #minecrafthelp
#222 [07:52] <Sam123> Make sure Minecraft is not blocked? Is there a fix?
#223 [07:53] * The_Pro_Melon_Guy [The_Pro_Melon_Guy@notlogged] has joined #minecrafthelp
#224 [07:53] <Sam123> Can someone help?
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#229 [07:59] <Dragon_Miner_1> abyone on?
#230 [07:59] <Dragon_Miner_1> i cant use animated texture packs
#231 [08:00] <Dragon_Miner_1> i got the zip file in my resource pack folder but it wont show up in minecraft list
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#233 [08:01] <Dragon_Miner_1> yo
#234 [08:01] * kenan [kenan@notlogged] has joined #minecrafthelp
#235 [08:01] <Dragon_Miner_1> i cant use animated texture packs
#236 [08:01] * miel_ [miel_@notlogged] has joined #minecrafthelp
#237 [08:01] <Dragon_Miner_1> i cant use animated texture packs
#238 [08:01] <Dragon_Miner_1> i got the zip file in my resource pack folder but it wont show up in minecraft list
#239 [08:02] <Dragon_Miner_1> anyone knows why?
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#241 [08:03] <Dragon_Miner_1> ANYON E ON
#242 [08:04] <Dragon_Miner_1> JEEZ
#243 [08:04] <Dragon_Miner_1> BEST HELP SITE EVER
#244 [08:04] <Dragon_Miner_1> coops caps
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#247 [08:04] <Dragon_Miner_1> Anyone onn
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#249 [08:05] <Sam123> Make sure Minecraft is not blocked? Is there a fix?
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#252 [08:06] <Dragon_Miner_1> Yo
#253 [08:06] <Dragon_Miner_1> ANYONE ON?
#254 [08:06] <Vintix> Hello! I have recently had some issues with my account and was wondering if there is anyone to aid some assistancde?
#255 [08:06] <Vintix> assistance*
#256 [08:07] <Dragon_Miner_1> sorry i cant help u i also need help
#257 [08:07] <Dragon_Miner_1> i cant install animated texture packss
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#259 [08:08] <Dragon_Miner_1> i got the zip file in the recource pack folder but it wont show up in the minecraft textures list
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#262 [08:10] <Vintix> Is there an operator on?
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#265 [08:10] <HyperCooool> hello
#266 [08:11] <Vintix> Hello!
#267 [08:11] <HyperCooool> can you help me
#268 [08:11] <Vintix> Nope. I'm here for help as well.
#269 [08:11] <HyperCooool> xD okay
#270 [08:11] <HyperCooool> well to whoever is listening, my Minecraft keeps crashing with the stupid "minidumps" error
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#273 [08:14] <Calvissuperman> Hey guys, I have a problem I just can't seem to figure out. So I started playing on my single player world, then my friends wanted to join. So I took the world and put it into a local server. Now they are not playing anymore so I want it back into single player again. You'd think you can just copy and paste, but my inventory is still the same from when I first copied it. Something keeps overriding the playerdata file and turning t
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#278 [08:28] <Vintix> Hello?
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#289 [08:37] <Pilzkopf777> Uh, hello. My account has just been compromised - I already changed login data/passwords etc. but am I able to revert the username change?
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#295 [08:42] <LuCazz> Hi, can i ask here fo help with mods?
#296 [08:44] <LuCazz> Gonna write anyway, i'm trying to make jurassicraft dinosaurs spawn insted of normal mobs (Creepers, zombies, skeletons..) i'm trying to use JAS(Just Another Spawner) but couldn't figure out how to do it... Can someone help?
#297 [08:47] <Andrio> Pilzkopf777, I don't believe so.
#298 [08:47] <Andrio> ??> LuCazz mods
#299 [08:47] <Absol> LuCazz: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#300 [08:47] <Absol> LuCazz: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#301 [08:48] <Pilzkopf777> That's a shame. So I'll have to stick with the changed name for 30 days?
#302 [08:49] <LuCazz> The creator himself linked this IRC for quick help
#303 [08:49] <Andrio> They did?
#304 [08:49] <LuCazz> Can i post link?
#305 [08:49] <Andrio> Yes please/
#306 [08:49] <LuCazz> http://www.minecraftforum.net/forums/mapping-and-modding/minecraft-mods/1288431-just-another-spawner-jas-v0-14
#307 [08:49] <LuCazz> top of the page
#308 [08:49] <LuCazz> in red
#309 [08:50] <Andrio> Pilzkopf777, yes
#310 [08:50] <Andrio> mm
#311 [08:50] <Andrio> This isn't #minecraftspawning
#312 [08:50] <Pilzkopf777> Too bad. Thank you anyways.
#313 [08:50] <LuCazz> oh that's actually true
#314 [08:51] <LuCazz> but i think that channel is dead
#315 [08:51] <LuCazz> well sorry for disturbing :\
#316 [08:52] <Andrio> Doesn't seem to even exist...
#317 [08:52] <Andrio> Anyway
#318 [08:52] <Andrio> That thread is three years old... you might be able to do what you need to with vanilla spawners
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#320 [08:52] <LuCazz> Nono, i need it to replace the normal passive spawn
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#322 [08:53] <LuCazz> i found a premade config done with mo'creatures
#323 [08:53] <LuCazz> and it works pretty well
#324 [08:53] <LuCazz> but can't figure out how to adapt it for jurassicraft
#325 [08:53] <Andrio> mm
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#333 [09:17] <anthony> i am having trouble with minecraft where my gpu load decreases and thus i get micro stuuters and low fps. it only happens in minecraft. ang i have a gtx 980ti.
#334 [09:18] <baixacol> jogar
#335 [09:19] <Chromaryu> hm
#336 [09:19] <Chromaryu> hm
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#340 [09:30] <Vintix> I have an issue with my Minecraft account, could someone aid me some assistance?
#341 [09:30] <Vintix> The log-in is finicky.
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#344 [09:35] <ItsAnto_> I NEED HELP
#345 [09:35] <ItsAnto_> there are someone?
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#363 [09:55] <KoolGirl> I contacted minecraft support and they told me to wait 13 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
#364 [09:55] <VictorKingma> Hi
#365 [09:55] <VictorKingma> My account has been stolen , and the hacker , has changed my nickname , can i change again ?
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#367 [09:55] <KoolGirl> Yes you can Victor
#368 [09:56] <KoolGirl> I contacted minecraft support and they told me to wait 13 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
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#375 [09:59] <KoolGirl> I contacted minecraft support and they told me to wait 13 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
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#379 [10:23] <KoolGirl> I contacted minecraft support and they told me to wait 13 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
#380 [10:25] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#381 [10:29] <KoolGirl> I contacted minecraft support and they told me to wait 13 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
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#390 [10:40] <KoolGirl> I contacted minecraft support and they told me to wait 30 minutes till I log in/ but it DIDN'T WORK. It is not letting me log into my minecraft account. I am using the RIGHT email and the RIGHT username. PLEASE HELP
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#392 [10:42] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#393 [10:43] * batuhan [batuhan@notlogged] has joined #minecrafthelp
#394 [10:45] <batuhan> i need help
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#399 [10:55] <barmatt> hey there e
#400 [10:56] <barmatt> no e
#401 [10:56] <barmatt> is there a way to log into my xbox one minecraft world from my MacBook pro ?
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#405 [11:11] <sebubdu> Can somebody please help me? My minecraft account isn't letting me log in and I have all the right information
#406 [11:12] * BigMacBurger [BigMacBurger@notlogged] has joined #minecrafthelp
#407 [11:12] <BigMacBurger> Yo, my minecraft is messing up hard. Every time I try to play a gamemode like OP Factions, it crashes
#408 [11:13] <BigMacBurger> I've tried reinstalling my minecraft, but it doesn't work
#409 [11:13] <BigMacBurger> it was only a temporary fix
#410 [11:13] <sebubdu> I cant log into my account
#411 [11:13] <sebubdu> I have all of the info but its not working
#412 [11:13] <BigMacBurger> Can you describe what it's saying?
#413 [11:13] <sebubdu> does anyone know how to contact the creators?
#414 [11:13] <sebubdu> Im putting in my stuff but
#415 [11:13] <sebubdu> it says that the username or password is wrong
#416 [11:13] <sebubdu> but its not
#417 [11:13] <BigMacBurger> Sebubdu, are you at the screen where you have to enter your information?
#418 [11:14] <sebubdu> yes
#419 [11:14] <BigMacBurger> ok
#420 [11:14] <BigMacBurger> is there an account already there?
#421 [11:14] <sebubdu> no
#422 [11:14] <BigMacBurger> ok
#423 [11:14] <BigMacBurger> hmm
#424 [11:14] <BigMacBurger> Is your account migrated?
#425 [11:14] <sebubdu> there was
#426 [11:14] <sebubdu> but I tried logging in
#427 [11:14] <sebubdu> no
#428 [11:14] <sebubdu> Im not from 2012
#429 [11:14] <BigMacBurger> it isn't migrated?
#430 [11:14] * MRrobot04 [MRrobot04@notlogged] has joined #minecrafthelp
#431 [11:14] <sebubdu> wait
#432 [11:15] <sebubdu> ok
#433 [11:15] <sebubdu> so my account is on 2 different laptops
#434 [11:15] <BigMacBurger> You should tell if your account is migrated, as it will use your email, not your username
#435 [11:15] <sebubdu> yes
#436 [11:15] <sebubdu> its migrated
#437 [11:15] <BigMacBurger> So you are using your email?
#438 [11:15] <sebubdu> I use my email everytime
#439 [11:15] <sebubdu> yes
#440 [11:15] <BigMacBurger> ok
#441 [11:15] <BigMacBurger> so
#442 [11:15] <sebubdu> but its not working this time
#443 [11:15] <BigMacBurger> Are you using the old password that you had
#444 [11:15] <BigMacBurger> for your old unmigrated account?
#445 [11:15] <BigMacBurger> or the new one that is assigned to the migrated email
#446 [11:16] <sebubdu> Its not new
#447 [11:16] <sebubdu> Ive had this account for over 3 years
#448 [11:16] <sebubdu> its always worked
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#450 [11:16] <sebubdu> it stopped working when I tried logging in a few minutes ago
#451 [11:17] <BigMacBurger> I would suggest logging into the mojang website
#452 [11:17] <BigMacBurger> and try identifying the problem there
#453 [11:17] <sebubdu> Is there a phone number I can call?
#454 [11:18] <BigMacBurger> Try logging in here: https://account.mojang.com/login
#455 [11:18] <BigMacBurger> That is the mojang login page
#456 [11:18] <BigMacBurger> try logging into the website
#457 [11:18] * NhlMinecraft12_ [NhlMinecraft12_@notlogged] has quit. (Ping timeout: 195 seconds)
#458 [11:18] <BigMacBurger> and you can check your minecraft details from there
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#460 [11:18] <sebubdu> ok thank you
#461 [11:18] <BigMacBurger> no problem
#462 [11:19] <BigMacBurger> You should be able to change your info from there if it still isn't working
#463 [11:19] <sebubdu> ok nvm
#464 [11:19] <sebubdu> this account IS from 2012
#465 [11:19] <BigMacBurger> ?
#466 [11:19] <BigMacBurger> ok
#467 [11:19] <sebubdu> jesus I didnt know it was that old
#468 [11:20] <sebubdu> Its not working
#469 [11:20] <BigMacBurger> Have you logged into mojang?
#470 [11:20] <sebubdu> yes
#471 [11:20] <BigMacBurger> Ok
#472 [11:20] <sebubdu> its showing me my username, when I got it
#473 [11:21] <sebubdu> thats it
#474 [11:21] <BigMacBurger> Ok give me a second
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#476 [11:23] <sebubdu> uugggghh
#477 [11:23] <BigMacBurger> ok so
#478 [11:23] <BigMacBurger> when it shows your username and minecraft game on the mojang page
#479 [11:23] <BigMacBurger> Click on my account
#480 [11:23] <BigMacBurger> and then click settings
#481 [11:23] <BigMacBurger> From there you can change your username, password, and general account information
#482 [11:24] <sebubdu> ok lemme do it
#483 [11:25] <sebubdu> its not showing me my password
#484 [11:26] <BigMacBurger> You will have to click edit
#485 [11:26] <sebubdu> where?
#486 [11:26] <BigMacBurger> it's to the right where it shows password
#487 [11:26] <sebubdu> it says sebubdu (change)
#488 [11:26] <BigMacBurger> Do you still have your current password?
#489 [11:26] <sebubdu> yes
#490 [11:26] <BigMacBurger> wait
#491 [11:26] <BigMacBurger> are you in account settings?
#492 [11:26] <sebubdu> yes my mojang account
#493 [11:27] <BigMacBurger> ok so
#494 [11:27] <sebubdu> it shows my username
#495 [11:27] <BigMacBurger> It should say password
#496 [11:27] <sebubdu> (change)
#497 [11:27] <BigMacBurger> and the last date you changed it
#498 [11:27] <BigMacBurger> no no no
#499 [11:27] <BigMacBurger> you are on the games pages
#500 [11:27] <sebubdu> it doesnt show my password!
#501 [11:27] <BigMacBurger> where it shows your accounts
#502 [11:27] <BigMacBurger> https://account.mojang.com/me/settings
#503 [11:27] <BigMacBurger> there
#504 [11:27] <sebubdu> it says I need parent permission
#505 [11:27] <BigMacBurger> ...
#506 [11:27] <BigMacBurger> hmm
#507 [11:28] <BigMacBurger> ok so log out
#508 [11:28] <BigMacBurger> and once you do
#509 [11:28] <BigMacBurger> go to the login page
#510 [11:28] <BigMacBurger> and click forgot password
#511 [11:28] <sebubdu> logged out
#512 [11:28] <BigMacBurger> now log in
#513 [11:28] <BigMacBurger> and click forgot password
#514 [11:28] <BigMacBurger> If you have a parent's email associated with your account
#515 [11:29] <BigMacBurger> you will need to get their permission to change the password
#516 [11:29] <sebubdu> ok
#517 [11:29] <BigMacBurger> otherwise just change the password through the email that you have
#518 [11:29] <sebubdu> yes.
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#520 [11:30] <sebubdu> I have my parent's email on the account
#521 [11:30] <BigMacBurger> ok
#522 [11:30] <sebubdu> I think the problem is
#523 [11:30] <BigMacBurger> so get their permission to change it
#524 [11:30] <sebubdu> wait
#525 [11:30] <sebubdu> so
#526 [11:30] <sebubdu> Before my birthday, I used my dads computer
#527 [11:30] <sebubdu> after my birthday
#528 [11:30] <BigMacBurger> ok
#529 [11:30] <sebubdu> I got my own laptop
#530 [11:30] <sebubdu> now
#531 [11:31] <sebubdu> my Nanny sweeped the computer
#532 [11:31] <sebubdu> not mine, hers
#533 [11:31] <BigMacBurger> ok...
#534 [11:31] <sebubdu> it also had minecraft on it
#535 [11:31] <sebubdu> she deleted it
#536 [11:31] <BigMacBurger> ok
#537 [11:31] <sebubdu> and thats where my account was originally created
#538 [11:31] <BigMacBurger> on your nanny's computer?
#539 [11:33] <sebubdu> yes
#540 [11:33] <BigMacBurger> ok
#541 [11:33] <BigMacBurger> hmm
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#543 [11:33] <BigMacBurger> I don't believe this will be an issue?
#544 [11:33] <sebubdu> ok...
#545 [11:34] <BigMacBurger> I suggest checking your account information
#546 [11:34] <BigMacBurger> through your parents account
#547 [11:34] <sebubdu> I know my informatiom... We wrote it in a book
#548 [11:34] <BigMacBurger> Has it been changed at all?
#549 [11:34] <sebubdu> the username has
#550 [11:34] <sebubdu> but thats it
#551 [11:34] <BigMacBurger> hmm
#552 [11:34] <BigMacBurger> So your account is migrated
#553 [11:34] <BigMacBurger> Has the email changed?
#554 [11:34] <sebubdu> no
#555 [11:35] <BigMacBurger> password?
#556 [11:35] <sebubdu> no
#557 [11:35] <sebubdu> Not that we know
#558 [11:35] <BigMacBurger> I don't know what to tell you then
#559 [11:35] <BigMacBurger> Just check your parents email
#560 [11:35] <BigMacBurger> and see if that fixes it
#561 [11:36] <sebubdu> I got in
#562 [11:36] <sebubdu> hooo
#563 [11:36] <sebubdu> thank god
#564 [11:36] <BigMacBurger> nice
#565 [11:36] <sebubdu> thank you so much
#566 [11:36] <BigMacBurger> no problem
#567 [11:36] <sebubdu> your a life saver XD
#568 [11:36] <BigMacBurger> thanks
#569 [11:36] <sebubdu> I didn't want my dads money going down the drain O.O
#570 [11:36] <BigMacBurger> I try :D
#571 [11:36] <sebubdu> thank you!
#572 [11:36] <sebubdu> cya :)
#573 [11:36] <BigMacBurger> np
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#579 [11:47] <helppls> hey
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#590 [12:17] <barmatt> anyone still on?
#591 [12:18] <pie_flavor> hi
#592 [12:18] <pie_flavor> i am
#593 [12:20] <pie_flavor> barmatt: do you need halp?
#594 [12:24] * ItsGamingSoni [ItsGamingSoni@notlogged] has joined #minecrafthelp
#595 [12:25] <ItsGamingSoni> Any help? minecraft was working perfectly yesterday and today it doesn't, http://paste.ubuntu.com/23261112/
#596 [12:26] <pie_flavor> ItsGamingSoni: Go to your video options, and try turning VBOs off.
#597 [12:26] <ItsGamingSoni> It doesn't start up
#598 [12:26] <pie_flavor> ah
#599 [12:26] <pie_flavor> ??> ItsGamingSoni win/dxdiag
#600 [12:26] <Absol> ItsGamingSoni: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#601 [12:27] <ItsGamingSoni> do you need my dxdiag?
#602 [12:27] <pie_flavor> yes
#603 [12:27] <ItsGamingSoni> dxdiag http://paste.ubuntu.com/23261126/
#604 [12:28] <pie_flavor> Intel: Unfortunately, your graphics card, the G33, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#605 [12:28] <pie_flavor> whoops
#606 [12:29] <pie_flavor> ItsGamingSoni: Unfortunately, your graphics card, the Intel G33, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#607 [12:29] <ItsGamingSoni> As I mentioned earlier, minecraft was working yesterday.
#608 [12:29] <pie_flavor> I don't know what to tell you.
#609 [12:29] <pie_flavor> It shouldn't have been.
#610 [12:30] <mattym> ItsGamingSoni, Good for you, but as the old drivers have now been replaced with "newer" default ones, and the fact that there are no drivers for the hardware on Windows 10, means you cant install propper ones.
#611 [12:30] <ItsGamingSoni> and VBOs is off in the options.txt in .minecraft folder at %appdata% enableVsync:false useVbo:false
#612 [12:30] <mattym> ItsGamingSoni, You are now left with the options previously mentioned
#613 [12:30] <ItsGamingSoni> So I have to downgrade to windows 7 and it will work?
#614 [12:31] <pie_flavor> Yes, after updating the drivers.
#615 [12:31] <mattym> ItsGamingSoni, Reinstall Windows 7, and try it, if it still doesnt work, come back here and someone can find you the propper drivers for that version.
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#617 [12:32] <ItsGamingSoni> Okay then, thank you.
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#620 [12:35] <Sharknose20> help
#621 [12:35] <Sharknose20> LOL
#622 [12:36] <Sharknose20> minecraft is crashing bro what do i do
#623 [12:36] <Sharknose20> HELP
#624 [12:36] <Sharknose20> HELP
#625 [12:36] <Sharknose20> HELP
#626 [12:36] <Sharknose20> HELP
#627 [12:36] * Absol kicked Sharknose20 from #minecrafthelp (Reason: harknose20 :Stop spamming)
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#630 [12:38] <barmatt> sorry
#631 [12:38] <barmatt> I stepped of for a minute
#632 [12:38] <barmatt> simple question
#633 [12:39] <barmatt> does my log in for xbox work for my MacBook pro as well
#634 [12:39] <mattym> barmatt, No
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#636 [12:41] <barmatt> ahh
#637 [12:41] <barmatt> man that sucks
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#639 [12:41] <barmatt> I thought this was a cross platform deal
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#641 [12:42] <barmatt> but thanks for the quick response Mattym
#642 [12:42] <barmatt> peace
#643 [12:42] <Werman> Hello, my minecraft will randomly freeze after about 15 seconds of loading into either a single or multiplayer map.
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#645 [12:43] <mattym> ??> Werman win/reinst
#646 [12:43] <Absol> Werman: You may need to reinstall the locally installed files that Minecraft puts into place.
#647 [12:43] <Absol> Werman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#648 [12:43] <mattym> Werman, Try the instructions from Absol and see if it still happens
#649 [12:43] <Toastbrot333> Hi there, my Minecraft Account got stolen about 5 months ago. I was inactive and didnt notice that my password and email were changed. Please help me ;(
#650 [12:45] <mattym> ??> Toastbrot333 mojang/email
#651 [12:45] <Absol> Toastbrot333: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#652 [12:45] <Absol> Toastbrot333: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#653 [12:45] <mattym> Toastbrot333, You will need to fill out the form in the first link from Absol
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#656 [12:47] <Toastbrot333> I payed by paysafe card and dont have the email of purchase confirmation. What can I do?
#657 [12:48] <mattym> Toastbrot333, Then you would need to use the number of the PaySafe card where the form asks for the Transaction-ID
#658 [12:48] <Toastbrot333> I purchased it more then 2 yeas ago and did not keep it
#659 [12:48] <Werman> Thank you very much for the help guys, deleting everything in .minecraft fixed it!
#660 [12:49] * TamLe2001 [TamLe2001@notlogged] has joined #minecrafthelp
#661 [12:49] <mattym> Toastbrot333, Then you probably wont be able to recover it
#662 [12:49] <mattym> Werman, Excellent, enjoy!
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#664 [12:49] <TamLe2001> I need help with a server crash
#665 [12:49] <mattym> ??> TamLe2001 paste
#666 [12:49] <Absol> TamLe2001: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#667 [12:49] <Toastbrot333> :( Is there no way I can prove that I am the original owner
#668 [12:49] <mattym> TamLe2001, Use the instructions form Absol to get us the crash log.
#669 [12:50] <mattym> Toastbrot333, Without the trans-id/card number, no.
#670 [12:50] <TamLe2001> http://paste.ubuntu.com/23261195/
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#672 [12:50] <mattym> ??> TamLe2001 mods
#673 [12:50] <Toastbrot333> So sad.. But thanks for the time guys
#674 [12:50] <Absol> TamLe2001: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#675 [12:50] <Absol> TamLe2001: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#676 [12:52] <TamLe2001> Well Thanks anyway
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#678 [12:56] <SeaTurtle> lately i have been needing to reset my password to what it already is each time I try to log in to minecraft. and now I can't get into my mojang account for some reason, and I don't know what to do
#679 [12:56] <mattym> SeaTurtle, What error do you get?
#680 [12:57] <SeaTurtle> It says my username or password is incorrect
#681 [12:57] <SeaTurtle> But they are both correct
#682 [12:58] <pie_flavor> ??> SeaTurtle login/throttle
#683 [12:58] <Absol> SeaTurtle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#684 [12:58] <Absol> SeaTurtle: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#685 [12:58] <mattym> SeaTurtle, Also if it keeps happening, try using a completely new password.
#686 [12:59] <SeaTurtle> alright, thanks
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#689 [13:24] <ItsGamingSoni> Windows 10 doesn't want to downgrade to windows 7 for some reason.
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#691 [13:24] <mattym> ItsGamingSoni, You need to Reinstall Windows 7.
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#695 [13:27] <ItsGamingSoni_> Sorry, my internet crashed and I had to reset the page, I didn't see any solutions if anyone gave any, so please repeat them :)
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#697 [13:28] <mattym> ItsGamingSoni, You need to Reinstall Windows 7.
#698 [13:28] <Baker> I cannot connect to the servers according to my launcher, whenever I try to login to an account it never works. But on the mojang account site it works fine
#699 [13:28] <mattym> Baker, What error are you getting in the launcher?
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#701 [13:29] <Baker> SunCertPathBuilderException:unable to find a valid certification path to requested target
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#704 [13:30] <JohnM4yer> Hello, i purchased multiple Minecon 2016 tickets but when i redeem the cape they only give me 1 code. is that how it is supposed to work?
#705 [13:30] <mattym> ??> JohnM4yer mojang/email
#706 [13:30] <Absol> JohnM4yer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#707 [13:30] <Absol> JohnM4yer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#708 [13:31] <mattym> JohnM4yer, You will need to use the form Absol linked to contact Mojang about that.
#709 [13:31] <mattym> ??> Baker info/mcleaks
#710 [13:31] <Absol> Baker: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#711 [13:31] <Absol> Baker: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#712 [13:31] <mattym> Baker, You will need to the following instructions to complete the ones above ^
#713 [13:31] <mattym> ??> Baker win/hosts/edit
#714 [13:31] <Absol> Baker: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#715 [13:31] <Absol> Baker: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#716 [13:33] <JohnM4yer> uh
#717 [13:33] <JohnM4yer> thx
#718 [13:33] <JohnM4yer> i think
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#721 [13:36] <Baker> Thanks so much!
#722 [13:36] <Baker> Have a nice day!
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#755 [14:04] <AwesomePenguin65> hello
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#759 [14:06] <GamerJols> I can´t play because pops up play demo and then show me that have a problem http://paste.ubuntu.com/23261330/
#760 [14:07] * MinecraftUser [MinecraftUser@notlogged] has joined #minecrafthelp
#761 [14:07] <Spencer> I tried to log in to an old account, but it kept telling me incorrect password or email. So I tried to change my email and I never recieved an email to change my password. I checked and i recieved an email in march telling me that I had changed over to a Mojang account. I know I am using the right email address.
#762 [14:07] <AwesomePenguin65> um, I don't know what happened but for some reason I can't get on any servers or open any worlds, I used to have a world where I would test some new texture packs I just downloaded, and now it just doesnt show up when I launch mc, but it's still there in the minexraft worlds folder. Also, whenever I try and join a server it just says connecting, there's never an error message or anything it just loads and never loads. W
#763 [14:08] <Spencer> *tried to change my password
#764 [14:08] <AwesomePenguin65> It said somethinbg about keeping the firewall off, but I checked already and everything is fine with that
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#766 [14:09] <kreepton> hello
#767 [14:09] <kreepton> whats your name ?
#768 [14:09] <kreepton> i need help
#769 [14:09] <MinecraftUser> Everytime I try to open my minecraft and i press play then it crashes and sends me to the minecraft crash link for help i filled out all the info and submitted a dxdiag report but i dont know what to do now?
#770 [14:10] <kreepton> pourquois mon minecraft beug !
#771 [14:10] <MinecraftUser> Everytime I try to open my minecraft and i press play then it crashes and sends me to the minecraft crash link for help i filled out all the info and submitted a dxdiag report but i dont know what to do now?
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#784 [14:42] <Michy> The hand in-game is not moving. What do I have to do to make it work?
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#787 [14:48] <BugboyOniPadPro> Uriel sails
#788 [14:48] <BugboyOniPadPro> Ffs
#789 [14:48] <BugboyOniPadPro> Urielsalis
#790 [14:49] <BugboyOniPadPro> Oh
#791 [14:49] <BugboyOniPadPro> He might fell asleep
#792 [14:49] <BugboyOniPadPro> Android, you there?
#793 [14:49] <BugboyOniPadPro> Andrio*
#794 [14:49] <mattym> Turn off spellcheck/auto-complete
#795 [14:50] <BugboyOniPadPro> Nah, it will restart itself
#796 [14:50] <BugboyOniPadPro> But i need some advices on backups
#797 [14:51] <BugboyOniPadPro> Sure
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#802 [15:02] <mike_> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffdd8f0d5d3, pid=16644, tid=9060 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig7icd64.dll+0x6d5d3] # # Failed to write core dump. Minidumps are not en
#803 [15:03] <mike_> sorry but thats the error i get
#804 [15:04] <mike_> Any ideas on how to fix my minecraft?
#805 [15:04] <mattym> mike_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#806 [15:04] <mike_> Okay one second....
#807 [15:06] <mike_> I I don't see a use VBOS, or a scrole
#808 [15:06] <mike_> Oh, there it is! Okay, it's off. Now what?
#809 [15:06] <mattym> mike_, Try the game again
#810 [15:06] <kinggoesgaming> sup matty
#811 [15:06] <kinggoesgaming> m
#812 [15:06] <mike_> Should I restart it first?
#813 [15:07] <mattym> mike_, no
#814 [15:07] <mike_> Okay, one second...
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#818 [15:09] <mike_> Good so far..
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#828 [15:16] <mike_> It's fixed, thank you.
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#831 [15:19] <Twiixerz> I need help with my mc
#832 [15:19] <Twiixerz> it crashes everytime i open 1.10
#833 [15:20] <mattym> ??> Twiixerz launcher/crash-log
#834 [15:20] <Absol> Twiixerz: We need to see your crash log, which appears after a crash.
#835 [15:20] <Absol> Twiixerz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#836 [15:21] <Twiixerz> http://paste.ubuntu.com/23261744/
#837 [15:21] <mattym> Twiixerz, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#838 [15:22] <Twiixerz> ok
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#840 [15:23] <Twiixerz> Thank You !
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#845 [15:27] <zSolution> my password dont work
#846 [15:28] <zSolution> from my minecraft account
#847 [15:28] <zSolution> but by my friends work my account
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#850 [15:30] <EpicVenom> I cant see custom skins
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#858 [15:44] <KnowzGuS2> ola
#859 [15:44] <KnowzGuS2> eu n consigo jogar mani com meu amigos num servidor que ele fez
#860 [15:45] <KnowzGuS2> mas os meu outros amigo consiguiram entrar tranquilo
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#863 [15:46] <TheYawdeBear> I need some help with changing my account email to another account email
#864 [15:47] <TheYawdeBear> anyone there?
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#868 [15:55] <likher> hi
#869 [15:57] <likher> I bought a prepaid card key minecraft in a shop and they sent me an email the key and this J9HW7-VE3TI-XXXXX (came with these x at the end) is not work
#870 [15:58] <mattym> likher, 1) In the future never share the key, 2) That doesnt look like it would be a valid key.
#871 [15:58] <mattym> likher, Where did you buy the card?
#872 [15:59] <likher> http://compreminebr.weebly.com/
#873 [16:00] <likher> this site
#874 [16:00] <mattym> likher, Thats not a legitamate site to get it from.
#875 [16:00] <likher> I am very sorry I lost money for nothing :(
#876 [16:01] <likher> but there is verification of google
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#878 [16:03] <likher> before I also had bought a minecraft account on another site there arrived but she was excluded because I had used in 3 different ips is I bought in paypal is not is the pin code
#879 [16:03] <mattym> likher, You can only buy the game online from minecraft.net
#880 [16:03] <mattym> likher, No other sites are legitamate
#881 [16:04] <likher> I do not have enough money to buy the minecraft.net sorry
#882 [16:05] <likher> likher, No other sites are legitamate mattym :(
#883 [16:05] <likher> likher, No other sites are legitamate mattym :(
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#886 [16:07] <likher> I bought minecraft by paypal is not came the pin code and my account was excluded by the mojang because I longue my account in 3 computers
#887 [16:07] <mattym> likher, If you didnt buy it from the minecraft site, its not real, you were scammed.
#888 [16:08] <likher> :(
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#890 [16:10] <fdsher> https://youtu.be/UbyLwUgjNSE
#891 [16:10] <likher> I've spent so much money on minecraft I think I'll give up playing minecraft, I do not buy the minecraft.net site because I do not have international card
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#893 [16:11] <likher> d
#894 [16:11] <likher> I've spent so much money on minecraft I think I'll give up playing minecraft, I do not buy the minecraft.net site because I do not have international card
#895 [16:13] <likher> if you want to give me a minecraft I to accepting
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#897 [16:14] <mattym> likher, Get a card that can buy it then. There is no other way to get it, and no one is going to give it to you.
#898 [16:14] * AuthenticGames [AuthenticGames@notlogged] has joined #minecrafthelp
#899 [16:14] <AuthenticGames> if you want to give me a minecraft I to accepting
#900 [16:14] <mattym> AuthenticGames, Get a card that can buy it then. There is no other way to get it, and no one is going to give it to you.
#901 [16:15] <AuthenticGames> mattym I said I love you?
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#910 [16:47] <PBFlatz> Hello, I am in need of help regarding a possible graphics problem? I have a dx link. After I click play on minecraft 1.09 it looks as if loading then fails
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#912 [16:50] <PBFlatz> http://paste.ubuntu.com/23262048/
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#914 [16:52] <Helpingdad> Hi.
#915 [16:52] <PBFlatz> hi
#916 [16:53] <Helpingdad> Hi.
#917 [16:53] <PBFlatz> I am guessing that there isnt anyone on here right now that can help with my problem?
#918 [16:55] <Helpingdad> We are having trouble with our mindcraft game on Xbox 360. We are getting a error message. Asking us to download the game again. It's a CD. Not downloaded. How do I fix this so he can play again???
#919 [16:56] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#920 [16:57] <PBFlatz> not mad bro. figured. just waiting now is all :-) thanks
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#926 [16:59] <thiago> xthiago
#927 [17:00] <thiago> oi
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#930 [17:03] <PBFlatz> still here... if anyone can help
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#940 [17:11] <emi_> emi
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#952 [17:27] <FixItYondu> Hi, I just wanted to know why I cannot see my coordinates when I hit Fn + F3.
#953 [17:28] <FixItYondu> Does anyone know what is going on?
#954 [17:28] <FixItYondu> I am playing on a Late 2013 13.3" Retina Display MacBook Pro.
#955 [17:28] <FixItYondu> Hello?
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#965 [17:53] <Makayla> hello i dont know if my account got hacked but i havennt played minecraft in maybe 2-3 months or so then today i finaly want to get on and i join a server and my skin is changed and my name is a whole different name so then i go back to look at the email and its a whole different email so i looked at my email messages and about 2 weeks ago my email said that my email has been changed to deandre and now i feel like that dude hass a
#966 [17:55] <mattym> ??> Makayla mojang/email
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#968 [17:55] <Absol> Makayla: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#969 [17:55] <Absol> Makayla: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#970 [17:55] <mattym> Makayla, Fill in the form Absol linked
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#973 [17:58] <Makayla> okay
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#976 [18:01] <Mojko> Hey I havent played minecraft in a long time and my account have gotten hacked by some russian email adress
#977 [18:01] <Mojko> And I cant dispute the email change
#978 [18:01] <Mojko> What am I supposed to do?
#979 [18:02] <Mojko> (I bought minecraft back in beta so I dont have any transaction ID)
#980 [18:02] <mattym> Mojko, You dont have the confirmation email?
#981 [18:02] <mattym> Mojko, Or another way of recovering it?
#982 [18:02] <mattym> ??> Mojko account/trans-id
#983 [18:02] <Absol> Mojko: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#984 [18:03] <Mojko> Hello, The email address associated with your Mojang account has been changed to uyvsf185@mail.ru. If you were not the one to request this change, your account may have been compromised. To dispute the change follow this link https://account.mojang.com/dispute/emailchange/39cb176fd8f54181bf8408daacc5260b Take care, Mojang.
#985 [18:03] <Mojko> This is all I got
#986 [18:03] <Mojko> and I get an error when I press the link
#987 [18:03] <Mojko> Absol I bought my game years ago, I dont have a transaction ID.
#988 [18:04] <mattym> Mojko, Those links usually expire.
#989 [18:04] <Mojko> Yea, I havent played minecraft in a long time and thought I'd come back
#990 [18:04] <Mojko> And now that link is expiried
#991 [18:04] <Mojko> I dont have a transaction ID
#992 [18:04] <Mojko> What am I supposed to do+
#993 [18:05] <mattym> Mojko, So if they have changed the email, there isnt anything you can do on your own. And to get help from account support, you will need the transaction-id
#994 [18:05] <Mojko> Well I bought the game years ago and we never got any transaction ID back then
#995 [18:06] <mattym> Mojko, There has always been some form of transaction-id
#996 [18:06] <Mojko> No because our bank dont save old transactions
#997 [18:06] <mattym> If you paid by any sort of credit card, it would be in the confirmation email
#998 [18:07] <Mojko> I cant remember if I registered with my mom's email or not tbh
#999 [18:07] <mattym> If you paid by any other means, see this link for info on ways to recover it for those types of payments. http://help.mojang.com/customer/portal/articles/361380
#1000 [18:07] <mattym> Mojko, Bottom line is, to recover it, you will need the ID.
#1001 [18:08] <Mojko> Why?
#1002 [18:08] <Mojko> Cant they just check my IP?
#1003 [18:08] <Mojko> My IP have never changed
#1004 [18:08] <Mojko> And why the fk would I change my email to a RUSSIAN email adress?
#1005 [18:08] <Mojko> When I live in sweden
#1006 [18:09] <Mojko> I have some emails of account migrations too
#1007 [18:09] <Mojko> where (I) migrated the accoutn
#1008 [18:09] <mattym> Mojko, As everything else could be faked by someone who was able to access the account, to change the email on the mojang account, means they also had access to your email.
#1009 [18:10] <mattym> Mojko, Because of this, the transaction-id is considered the only proof of purchase.
#1010 [18:10] <mattym> You can argue about it all you want, it wont change the fact that without it, you wont be able to recover the account.
#1011 [18:11] <Mojko> So you think I would fly all the way to russia, change email adress while on my trip and change the password to a random ass password
#1012 [18:12] <Mojko> I think I have to become a russian citizen to have that kind of an email too.
#1013 [18:13] <mattym> Mojko, Thats not the issue, the issue is without a proof of purchase, they would have no way of telling if its you or anyone else claiming its their account that was hacked.
#1014 [18:14] <Mojko> - They have my IP
#1015 [18:14] <mattym> Mojko, They dont track that, and it could easily be faked.
#1016 [18:14] <Mojko> - I've changed my email several times and I know each and single of these emails and I have the password for all these emails
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#1018 [18:15] <Mojko> - I'm not from russia, I'm from sweden
#1019 [18:16] <DeafieGamer> Mojko, ip doesn't matter
#1020 [18:16] <DeafieGamer> What if you moved?
#1021 [18:17] <Mojko> I still need to become a russian citizen
#1022 [18:17] <Mojko> which can take a couple of years
#1023 [18:19] <mattym> Mojko, I will say it again. When all is said and done, there is one thing you will need to recover your account. That is the Transaction-ID. Try to find that.
#1024 [18:19] <mattym> Mojko, Also, as to change the email on your account the would NEED access to your email account, make sure you change your password for that.
#1025 [18:19] <mattym> And confirm that they didnt change any other settings that would let them regain access.
#1026 [18:19] <Mojko> I dont have a stupid transaction ID
#1027 [18:20] <Mojko> I told you
#1028 [18:20] <Mojko> My bank removes it
#1029 [18:20] <Mojko> Each month or so
#1030 [18:20] <mattym> Mojko, It wouldnt have been on your bank
#1031 [18:20] <Mojko> And we get it on paper
#1032 [18:20] <Mojko> What do you mean?
#1033 [18:20] <mattym> Mojko, It would have been in the emailed purchase confirmation.
#1034 [18:20] <mattym> Mojko, From Mojang
#1035 [18:21] <Mojko> Shit, now I have to find out which email adress I used first.
#1036 [18:21] <Absol> Mojko: Please keep it civil
#1037 [18:21] <Mojko> I only have a email from 2012
#1038 [18:21] <Mojko> I dont have any older than that
#1039 [18:21] <mattym> Mojko, Whatever email was used when the payment was made should have recieved it
#1040 [18:22] <mattym> Mojko, Should contain the word Minecraft, or Mojang
#1041 [18:22] <Mojko> Yea I dunno :/ I cannot find it in my oldest email
#1042 [18:22] <Mojko> We never confirmed anything with email
#1043 [18:23] <Mojko> We just paid with our bank and then I could play
#1044 [18:23] * Acxiion [Acxiion@notlogged] has joined #minecrafthelp
#1045 [18:24] <mattym> Mojko, Yes, and after that you would have gotten an email confirming that they purchase was made containing your username and the transaction-ID
#1046 [18:24] <Acxiion> Hey mattym, whenever I use a spectral arrow, there is no glow, the entity is a solid color.
#1047 [18:24] <mattym> Acxiion, Using any texture packs?
#1048 [18:24] <Mojko> There
#1049 [18:24] <Mojko> Sent a email to Mojang
#1050 [18:24] <Mojko> lets see what they answer
#1051 [18:24] <Acxiion> Mine. But when I removed it the problem stayed
#1052 [18:24] <mattym> ??> Acxiion win/reinst
#1053 [18:25] <Absol> Acxiion: You may need to reinstall the locally installed files that Minecraft puts into place.
#1054 [18:25] <Absol> Acxiion: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1055 [18:25] <mattym> Acxiion, Try the isntructions Absol wrote.
#1056 [18:25] <DeafieGamer> ??> @
#1057 [18:25] <DeafieGamer> KawaiiPandas21 win/downgrade
#1058 [18:25] <DeafieGamer> ??> @KawaiiPandas21 win/downgrade
#1059 [18:25] <Absol> @KawaiiPandas21: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1060 [18:25] <Acxiion> actually, it was just OptiFine. I ran Minecraft in vanilla and it was fine. Thx for trying to help!
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#1062 [18:26] <mattym> DeafieGamer, ?
#1063 [18:26] <DeafieGamer> ugh, didnt meant to do it here
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#1067 [18:31] <SithJarJarBinks> i keep getting logged out
#1068 [18:32] <mattym> SithJarJarBinks, What do you mean?
#1069 [18:33] <DeafieGamer> Have you try hitting it with your Electropole?
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#1073 [18:38] <akimbo> When i launch minecraft it will not launch the game. It brings up a crash report
#1074 [18:39] <mattym> ??> akimbo launcher/crash-lo
#1075 [18:39] <mattym> ??> akimbo launcher/crash-log
#1076 [18:39] <Absol> akimbo: We need to see your crash log, which appears after a crash.
#1077 [18:39] <Absol> akimbo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1079 [18:39] <akimbo> http://paste.ubuntu.com/23262523/
#1080 [18:39] <mattym> akimbo, Thats not a full dxdiag report.
#1081 [18:40] <SithJarJarBinks> it keeps making me log back into my acount when i open up mincraft
#1082 [18:40] <akimbo> http://paste.ubuntu.com/23262539/
#1083 [18:41] <mattym> SithJarJarBinks, Log out completely from the launcher, then when you log back in you should see an option for it to remember
#1084 [18:41] <mattym> akimbo, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1085 [18:41] <akimbo> ok thankyou for your time
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#1087 [18:42] <SithJarJarBinks> ummm i have never seen that
#1088 [18:42] <SithJarJarBinks> are you sure?
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#1091 [18:43] <mattym> SithJarJarBinks, Did you change the place minecraft was installed to?
#1092 [18:44] <IIRazorII> Good how are you? someone could help me please?
#1093 [18:47] <IIRazorII> v
#1094 [18:47] <IIRazorII> Buenas ¿como estan? alguien me podria ayudar porfavor? tengo un problema con el minecraft del error de la tarjeta de video de unos drivers solo que no los encuentro ya busque hasta en la pagina oficial y aun no funciona y me puedan ayudar
#1095 [18:47] <IIRazorII> Buenas ¿como estan? alguien me podria ayudar porfavor? tengo un problema con el minecraft del error de la tarjeta de video de unos drivers solo que no los encuentro ya busque hasta en la pagina oficial y aun no funciona y me puedan ayudar
#1096 [18:47] <IIRazorII> Good how are you? someone could help me please? I have a problem with the error minecraft video card drivers just about no longer look to find them in the official website and even does not work and I can help
#1097 [18:47] <IIRazorII> Good how are you? someone could help me please? I have a problem with the error minecraft video card drivers just about no longer look to find them in the official website and even does not work and I can help
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#1099 [18:47] <mattym> IIRazorII, Stop repeating.
#1100 [18:47] * divahuckie [divahuckie@notlogged] has quit. (Client Quit)
#1101 [18:47] <mattym> IIRazorII, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1102 [18:49] <IIRazorII> yes, 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ------------------ System Information ------------------ Time of this report: 10/1/2016, 06:35:30 Machine name: RAZOR-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: HP Compaq 8000 Elite CMT PC
#1103 [18:49] <IIRazorII> V
#1104 [18:49] <mattym> ??> IIRazorII win/dxdiag
#1105 [18:49] <IIRazorII> Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz Memory: 4096MB RAM Available OS Memory: 4028MB RAM Page File: 3305MB used, 4746MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled
#1106 [18:49] <Absol> IIRazorII: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1107 [18:50] <mattym> IIRazorII, Do all the steps on the page Absol linked
#1108 [18:50] <mattym> IIRazorII, Get me the link/url to the paste.ubuntu page it has you make
#1109 [18:50] <IIRazorII> oh
#1110 [18:50] <IIRazorII> http://paste.ubuntu.com/23262540/
#1111 [18:50] <mattym> IIRazorII, That is not the full report
#1112 [18:51] <DeafieGamer> ^
#1113 [18:51] <IIRazorII> You need all the report?
#1114 [18:51] * SithJarJarBinks [SithJarJarBinks@notlogged] has quit. (Quit: Web client closed)
#1115 [18:52] <mattym> IIRazorII, Yes, put the full report on the paste site, and get the new URL
#1116 [18:53] <IIRazorII> http://paste.ubuntu.com/23262586/
#1117 [18:53] <IIRazorII> ready
#1118 [18:53] <mattym> IIRazorII, One moment
#1119 [18:54] * Vintix [Vintix@notlogged] has joined #minecrafthelp
#1120 [18:54] <mattym> IIRazorII, Your graphics hardware doesnt meet the minimum requirements for the game.
#1121 [18:55] <Vintix> I have an extreme issue with my account that I am looking for some assistance?
#1122 [18:55] <IIRazorII> and I need?
#1123 [18:55] <mattym> IIRazorII, Try downloading and installing the file from here http://support.amd.com/en-us/download/workstation/legacy?os=Windows%207%20-%2064&rev=8.583
#1124 [18:55] <mattym> Vintix, What is the issue?
#1125 [18:56] <Vintix> I can't seem to long onto any server even though I can use the internet fine.
#1126 [18:56] <Vintix> I know it is not my firewall, it's something to do with my IP.
#1127 [18:56] <Vintix> I am almost positive.
#1128 [18:57] <mattym> Vintix, What happens when you try?
#1129 [18:58] <Vintix> It defaults to "Can't Connect to Server" in the menu, and when I try to direct connect it says "java.net.ConnectException: Connection timed out: no further information:
#1130 [18:59] <mattym> Vintix, Can you try to connect to this test server and see if it happens: mctest.ae97.net
#1131 [18:59] * keicee342 [keicee342@notlogged] has joined #minecrafthelp
#1132 [19:00] <Vintix> Yup, it happens there as well. All servers.
#1133 [19:00] <mattym> Vintix, Can you go to speedtest.net run the Speed Test and get me the sharable results link.
#1134 [19:01] <IIRazorII> mattym
#1135 [19:01] <Vintix> I get roughly 600 - 900 ms, but I have ALWAYS been able to connect to a server. I will still get those results for you though.
#1136 [19:01] <mattym> Vintix, You should contact your ISP.
#1137 [19:01] <mattym> Vintix, Thats way to high
#1138 [19:01] <keicee342> Guys How do I Fix the server?
#1139 [19:01] <IIRazorII> Catalyst® Install Manager Installation Report 01/10/16 6:59:12 Hardware Information ATI FireGL V3350 Name Manufacturer ATI Technologies Inc 0x7153 ID device Vendor ID 0x1002 Class code 0x030000 Revision ID 0x00 Subsystem ID 0x1b02 Subsystem Vendor ID 0x1002 other hardware   Packages existentesCatalyst Control Center AMD Installation Manager Microsoft Visual C ++ 2005 Redistributable 64bit   Installation packages ATIEstado end display driver: F
#1140 [19:02] <IIRazorII> I get that:
#1141 [19:02] <mattym> IIRazorII, You need to install the file.
#1142 [19:02] <Vintix> mattym, was there an update? I have always been able to connect at the least.
#1143 [19:02] <mattym> IIRazorII, IF it doesnt work, you need a newer computer.
#1144 [19:02] <Vintix> I have been able to play, I got a two bar.
#1145 [19:02] <Vintix> I still should, I am just a bit confused. It randomly stopped working.
#1146 [19:03] <mattym> Vintix, From what your getting speed wise, its not enough to make a stable connection to most servers. You should contact your Internet provider to see if there is an issue.
#1147 [19:03] * hi [hi@notlogged] has joined #minecrafthelp
#1148 [19:03] <hi> hi
#1149 [19:03] <hi> Anyone avalible>?
#1150 [19:03] <Vintix> I have always gotten a connection that is along the lines of 600 - 900 ms, and it has worked, but not well. I just want to know what happened?
#1151 [19:04] <hi> [20:01:28] [main/INFO]: Setting user: 2718281828459045 [20:01:28] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [20:01:29] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:01:30] [Client thread/INFO]: Reloading ResourceManager: Default, #§4Amaranth 32x.zip, Map Overlay.zip # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS
#1152 [19:04] <mattym> Vintix, If anything happened, its something to do with your connection.
#1153 [19:04] <mattym> ??> hi paste
#1154 [19:04] <Absol> hi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1155 [19:04] <hi> matty
#1156 [19:04] <Vintix> I went to a friends house who has the same connection, and it worked fine.
#1157 [19:04] <hi> Im getting this error after installing forge It was working fine before. I just a fresh installation still the same message
#1158 [19:04] <hi> [20:01:28] [main/INFO]: Setting user: 2718281828459045 [20:01:28] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [20:01:29] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:01:30] [Client thread/INFO]: Reloading ResourceManager: Default, #§4Amaranth 32x.zip, Map Overlay.zip # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS
#1159 [19:05] <mattym> ??> hi launcher/crash-log
#1160 [19:05] <IIRazorII> previous mind is that if I had worked just gave me an error PC boot mananger and then fix all that and then not even like him now: /
#1161 [19:05] <Absol> hi: We need to see your crash log, which appears after a crash.
#1162 [19:05] <Absol> hi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1163 [19:05] <mattym> hi, Follow the isntructions from Absol
#1164 [19:05] <mattym> hi, Do not post the full report in the chat again
#1165 [19:05] <IIRazorII> previous mind is that if I had worked just gave me an error PC boot mananger and then fix all that and then not even like him now: /
#1166 [19:05] <Vintix> It isn't the internet itself, I know that. I am a tad confused for that reason, he was fine and he got my exact ping.
#1167 [19:05] * keicee342 [keicee342@notlogged] has quit. (Ping timeout: 195 seconds)
#1168 [19:05] <Vintix> Is there anything else that could (possibly) be done?
#1169 [19:05] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1170 [19:05] <mattym> IIRazorII, The hardware is too old, you can try to install the file that was linked, if it doenst work, you need different graphics hardware.
#1171 [19:05] <hi> http://paste.ubuntu.com/23262620/
#1172 [19:06] <hi> There
#1173 [19:06] <mattym> Vintix, Your internet is too slow for a stable connection to most servers. The problem is with the internet.
#1174 [19:06] <Vintix> @mattym, are you still here?
#1175 [19:06] <IIRazorII> like different graphics hardware?
#1176 [19:07] <mattym> hi, Try turning off the screen recording software, and see if it will work
#1177 [19:07] <IIRazorII> different graphics hardware? I do not understand
#1178 [19:07] <mattym> IIRazorII, You need to buy a new or different graphics card. Or a new computer.
#1179 [19:09] <mattym> hi, And undo the changes you made to your JVM arguments
#1180 [19:09] * JAPAGAMER1227 [JAPAGAMER1227@notlogged] has joined #minecrafthelp
#1181 [19:09] <Vintix> @mattym, it is not that my internet connection is too slow. I went to a mates with the same connection as myself and it worked fine, it randomly stopped working, Out of the blue there was an issue, I should still be able to connect at the least. I always have been able to connect and play, maybe not at the highest quality, but it was something. If you have any other advice, it would be much appreciated
#1182 [19:10] <JAPAGAMER1227> JOGAR MINECRAFT E O QUE EU QUERO
#1183 [19:10] <Vintix> It is not that the connection is too slow for the play, I know that. It is something to do with it being blocked.
#1184 [19:10] * IIRazorII [IIRazorII@notlogged] has quit. (Ping timeout: 195 seconds)
#1185 [19:10] <mattym> Vintix, The error you are getting, means its a connection issue, the speed you are getting on the test, suggests an issue
#1186 [19:10] * JAPAGAMER1227 [JAPAGAMER1227@notlogged] has quit. (Client Quit)
#1187 [19:11] <Vintix> It doesn't make any sense though?
#1188 [19:11] <Vintix> All other things are working.
#1189 [19:11] <Vintix> Internet, etc..
#1190 [19:11] <Vintix> It should still connect, it always has.
#1191 [19:11] <Vintix> What changed?
#1192 [19:11] <mattym> Vintix, Other things dont have the same connection requirement as a server.
#1193 [19:11] <mattym> Vintix, Servers are usually set to reject a connection that isnt going to be stable enough.
#1194 [19:12] * hi [hi@notlogged] has joined #minecrafthelp
#1195 [19:12] <mattym> Vintix, That is the error you are getting.
#1196 [19:12] <Vintix> I can still play on more extensive servers than a Minecraft server easily.
#1197 [19:12] <hi> Its working Action! was causing a problem
#1198 [19:12] <mattym> hi, There is probably some setting in that program you need to adjust, you should check their support resources
#1199 [19:12] <Vintix> Something is blocking it, but I am not sure what.
#1200 [19:13] <Vintix> Here, mattym. I have another issue, that might be able to help us get somewhere.
#1201 [19:13] <Vintix> I have tried using a VPN to maybe, change my IP address, but when I try using it.
#1202 [19:13] <Vintix> My information won't work for Minecraft, I can't log in.
#1203 [19:13] <Vintix> When I turn it off I can.
#1204 [19:13] <Vintix> I was able to get in once with the VPN and the servers were working fine.
#1205 [19:14] <Vintix> It told me to restart Minecraft after though. I forget the exact error message, but it is the one that asks you to log out and log back in.
#1206 [19:14] <Vintix> It is definitely something to do with my DNS, anyways to fix that?
#1207 [19:15] <mattym> Vintix, Most VPN's work properly let minecraft work, make sure its completely off or removed
#1208 [19:15] <Vintix> Done.
#1209 [19:15] <mattym> wont properly*
#1210 [19:15] * hi [hi@notlogged] has quit. (Ping timeout: 195 seconds)
#1211 [19:16] <Vintix> Now, it still does not work - darn.
#1212 [19:17] <Vintix> It is definetly IP based, I've filed it down to that.
#1213 [19:18] <Vintix> Any suggestions?
#1214 [19:18] <mattym> Vintix, Its not, if it was you would be getting a different issue.
#1215 [19:18] <mattym> Vintix, When its says "connection timed out" that means it took your computer too long to try and connect
#1216 [19:18] <Vintix> I enabled the VPN and it worked. Then I disabled it and wasn't able to log in again, but once I disabled it I was.
#1217 [19:19] <Vintix> It only worked when I had enabled the VPN, but wouldn't actually let me log in, but didn't say that I had a bad connection.
#1218 [19:19] <Vintix> The VPN changed my IP, I'd assume that it was the IP blocking it.
#1219 [19:19] <mattym> Vintix, Then its still not actually working
#1220 [19:19] <Vintix> ?
#1221 [19:20] <mattym> Vintix, From what you are saying, its not working no matter what you are using.
#1222 [19:20] <mattym> Vintix, That means its a connection issue.
#1223 [19:20] <Vintix> Hm, it is really hard to word this.
#1224 [19:20] <Vintix> Is there a way to visually show you, like a private (Non-Skype) screenshare?
#1225 [19:21] <mattym> no
#1226 [19:21] <Vintix> Darn.
#1227 [19:21] <Vintix> I'll Gyazo it.
#1228 [19:22] <Vintix> https://gyazo.com/7a3dde637fd2fdc6e53768e465faf674
#1229 [19:22] <Vintix> https://gyazo.com/deeed5d5f1c11d7c6238cb63e094940b
#1230 [19:23] <Vintix> https://gyazo.com/da70996f44146ee8e7adbf8153688819
#1231 [19:23] <DeafieGamer> Vintix, what is server ip?
#1232 [19:23] <Vintix> Now, an hour ago. Keep in mind. SAME CONNECTION - for 5 years now. I have always been able to log in.
#1233 [19:24] <Vintix> mctest.ae97.net
#1234 [19:24] <mattym> Vintix, I already know what the issue is from the error you told me.
#1235 [19:24] <mattym> Vintix, Your connection is too slow
#1236 [19:24] <Vintix> 5 years, the same connection.
#1237 [19:24] <Vintix> What changed?
#1238 [19:24] <mattym> Ask your ISP
#1239 [19:25] <Vintix> ?
#1240 [19:25] <DeafieGamer> ignore that tests
#1241 [19:25] <Vintix> I have already talked to my ISP, they said it should be the same.
#1242 [19:25] <Vintix> Nothing has changed.
#1243 [19:25] <Vintix> 5 years of the same connection, out of the blue something changed.
#1244 [19:25] <mattym> Then there may be congestion on the network
#1245 [19:27] <Vintix> I asked, no congestion.
#1246 [19:27] <DeafieGamer> Vintix, I pinged you three times
#1247 [19:27] <Vintix> I am in a chat with them and you.
#1248 [19:27] <Vintix> I saw.
#1249 [19:28] <DeafieGamer> Average of it is about 1.2 seconds
#1250 [19:28] <Vintix> That is enough to play, at least. I've been doing it for years.
#1251 [19:28] <DeafieGamer> And I pinged mattym twice; 0.845 ping
#1252 [19:28] <Vintix> I see people with worse ping than be constantly.
#1253 [19:28] <Vintix> They play, I don't see what has changed.
#1254 [19:29] <Vintix> Is my IP blocking a certain port?
#1255 [19:29] <mattym> Vintix, Well its not working is it? Nothing else has changed with the game itself that would cause that
#1256 [19:29] * allan_ [allan_@notlogged] has joined #minecrafthelp
#1257 [19:30] * M1nerman [M1nerman@notlogged] has joined #minecrafthelp
#1258 [19:30] <mattym> Vintix, Nothing would change on every server at the same time to make it stop
#1259 [19:30] <Vintix> What can I do than? I know my computer is not the issue I got 900 FPS.
#1260 [19:30] <DeafieGamer> ??> Vintix win/dxdiag
#1261 [19:30] <mattym> Vintix, Try restarting your internet modem/router/connection. If that doenst help, try it at another time.
#1262 [19:30] <Absol> Vintix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1263 [19:30] <Vintix> I know it's not my connection, I don't see what would change in the course of an hour.
#1264 [19:30] <Vintix> Absol.
#1265 [19:31] * Mojko [Mojko@notlogged] has quit. (Ping timeout: 195 seconds)
#1266 [19:31] <DeafieGamer> ??> Vintix bot
#1267 [19:31] <Absol> Vintix: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1268 [19:31] <mattym> Vintix, The error you are getting is related to having a slow or unstable connection. Thats what it means, you need to accept that.
#1269 [19:31] <Vintix> 5 years, what changed?
#1270 [19:32] <Vintix> That is just the confusing bit for me.
#1271 [19:32] <mattym> Vintix, There could be an issue with your connection that the provider wont be able to diagnose over the phone.
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#1275 [19:35] <Vintix> I mean, I dragged my Minecraft from my Start8 into Windows and then it started not working like the second after that.
#1276 [19:35] <Vintix> It could be that.
#1277 [19:35] <Vintix> Into Chrome*
#1278 [19:35] <Vintix> Not Windows.
#1279 [19:35] <mattym> Moving a shortcut shouldnt cause any problems
#1280 [19:36] <Vintix> It was working all day before that.
#1281 [19:36] <Vintix> Then I did that, and it just stopped.
#1282 [19:36] <Vintix> A few seconds after.
#1283 [19:37] <M1nerman> i am in the newest 19w39c snapshots. Fishing for whatever reason is not yielding name tags, even though all documentation i see says it should. I went through a full unbreaking 3 rod getting at least 100 fish and 2 of each other rare item. Should i report this as a bug or is it intended?
#1284 [19:38] <mattym> M1nerman, Would be hard to test/reproduce, but reporting it on the bug tracker would be ideal.
#1285 [19:38] * gabicoffee [gabicoffee@notlogged] has joined #minecrafthelp
#1286 [19:38] <Vintix> http://www.speedtest.net/my-result/5680029675
#1287 [19:38] <Vintix> Maybe that can help, doubt it.
#1288 [19:38] <M1nerman> thank you for your help, i will do that
#1289 [19:38] <mattym> Vintix, You already told me the info
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#1292 [19:39] <mattym> Vintix, Like I said, its well below what most servers will allow to make a stable connection.
#1293 [19:39] <Vintix> You have to have above a two bar to play now?
#1294 [19:39] <Vintix> Huh.
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#1297 [19:42] * mom is now known as Guest30615
#1298 [19:44] <Guest30615> ive put my password in to play minecraft but it keeps giving me an error message> what do i do
#1299 [19:44] <mattym> Guest30615, What error?
#1300 [19:44] * yg86rf [yg86rf@notlogged] has joined #minecrafthelp
#1301 [19:45] <Guest30615> when i press play it says fail error and than i go to fix the error and it still wont let me in
#1302 [19:45] <mattym> Guest30615, What is the exact error?
#1303 [19:45] <Guest30615> let me get it
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#1312 [20:25] * ThOdWrHs21 [ThOdWrHs21@notlogged] has joined #minecrafthelp
#1313 [20:26] <ThOdWrHs21> Hy my name is thodoris kiriakidis
#1314 [20:26] <ThOdWrHs21> i am from greece
#1315 [20:27] <ThOdWrHs21> 3 years ago i pay for minecraft 18 euro and i lose my passwoard and my email
#1316 [20:27] <mattym> ??> ThOdWrHs21 mojang/email
#1317 [20:27] <Absol> ThOdWrHs21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1318 [20:27] <Absol> ThOdWrHs21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1319 [20:27] <mattym> ThOdWrHs21, You will need to fill out the form Absol linked.
#1320 [20:28] <ThOdWrHs21> i dont understant :/
#1321 [20:28] <ThOdWrHs21> plz help me
#1322 [20:29] * abraaogames [abraaogames@notlogged] has joined #minecrafthelp
#1323 [20:29] <mattym> ThOdWrHs21, To recover your account, you need to fill out the form here https://help.mojang.com/customer/portal/emails/new
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#1327 [20:41] * eduud [eduud@notlogged] has joined #minecrafthelp
#1328 [20:42] <eduud> My pixel wont work when i try to start the game.
#1329 [20:42] <mattym> eduud, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1330 [20:43] <eduud> ok
#1331 [20:43] <eduud> ------------------ System Information ------------------ Time of this report: 10/1/2016, 20:27:46 Machine name: DESKTOP-2REE718 Machine Id: {B960D66E-B2F0-4DAF-820F-A708727B7FEC} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.160915-0644) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technolog
#1332 [20:43] <ThOdWrHs21> hy
#1333 [20:43] <mattym> ??> eduud paste
#1334 [20:43] <Absol> eduud: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1335 [20:43] <ThOdWrHs21> hi
#1336 [20:43] <eduud> oh whops
#1337 [20:43] <eduud> here
#1338 [20:43] <eduud> http://paste.ubuntu.com/23262868/
#1339 [20:43] <ThOdWrHs21> i sent platform
#1340 [20:43] <mattym> eduud, Ok one moment
#1341 [20:43] <eduud> ok
#1342 [20:44] <mattym> eduud, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1343 [20:44] <ThOdWrHs21> matytym now what i do?
#1344 [20:44] <ThOdWrHs21> mattym now what i do?
#1345 [20:45] <mattym> ThOdWrHs21, if you filled out the form, you need to wait for their reply.
#1346 [20:45] <ThOdWrHs21> in my email
#1347 [20:45] <ThOdWrHs21> '
#1348 [20:45] <ThOdWrHs21> ?
#1349 [20:45] <mattym> ThOdWrHs21, Yes
#1350 [20:45] <ThOdWrHs21> ok thnks
#1351 [20:45] <ThOdWrHs21> you are a big guy
#1352 [20:46] <eduud> ive downloaded two of these already
#1353 [20:46] <eduud> but ill do it again
#1354 [20:46] <mattym> eduud, Well you havent installed any drivers based on the dxdiag
#1355 [20:46] <eduud> oh
#1356 [20:46] <eduud> ok
#1357 [20:46] <mattym> eduud, Make sure you do as i said, download AND install the file from that page
#1358 [20:46] <eduud> do you have a mic matty
#1359 [20:47] <mattym> There is no voice chat here
#1360 [20:47] <eduud> oh
#1361 [20:47] <eduud> do you have a discord
#1362 [20:47] <mattym> eduud, Follow the instructions you were given
#1363 [20:47] <eduud> ok
#1364 [20:48] <eduud> 2 mins
#1365 [20:51] <eduud> its done
#1366 [20:51] <mattym> eduud, Did you install/run the file?
#1367 [20:51] <eduud> i just runed it but then it closed when i was typeing
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#1369 [20:52] <mattym> eduud, Did it say it finished, if not it may still be starting up
#1370 [20:52] <eduud> it said do you waht this to change your computer but then i closed
#1371 [20:52] <mattym> eduud, You need to let it run.
#1372 [20:52] <eduud> how long would it take to load
#1373 [20:53] <mattym> eduud, If you closed it, you need to run it again
#1374 [20:53] <eduud> ok
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#1377 [20:56] <eduud> it started
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#1385 [20:59] <eduud> dude
#1386 [20:59] <eduud> i installed it
#1387 [21:00] <mattym> eduud, Did the install finish without any errors or warnings?
#1388 [21:00] <eduud> yes
#1389 [21:00] <mattym> eduud, Restart the computer then try the game again.
#1390 [21:00] <eduud> thx
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#1395 [21:05] <cncr04s> I've been having trouble logging into minecraft the past day. I reset my password, its still not letting me in. I sent a support email, but aparently that takes weeks for them to reply. any idea what is wrong? havent had any issue since I bought the game in 2011
#1396 [21:05] <mattym> cncr04s, What error are you getting?
#1397 [21:06] <cncr04s> InvalidCredentialsException
#1398 [21:06] <mattym> cncr04s, What happens if you try to log in on the website?
#1399 [21:07] <cncr04s> minecraft.net?
#1400 [21:07] <mattym> cncr04s, Or mojang.com
#1401 [21:07] <cncr04s> I can't, its requiring an email
#1402 [21:07] <cncr04s> which it never did before
#1403 [21:08] <mattym> cncr04s, Then on minecraft.net
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#1405 [21:08] <cncr04s> same thing
#1406 [21:09] <mattym> ??> cncr04s login/throttle
#1407 [21:09] <Absol> cncr04s: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1408 [21:09] <Absol> cncr04s: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1409 [21:09] <cncr04s> its been like 22 hours
#1410 [21:09] <mattym> cncr04s, And if you have been attempting to try during that time without waiting enough time, it would have just been reset over and over again
#1411 [21:10] <mattym> cncr04s, Wait 3 hours without any login attempts, then try once with what should be the password, if it doesnt work, do a password reset.
#1412 [21:10] <cncr04s> I'm using the password I set in the changepassword thing
#1413 [21:10] <cncr04s> so it can't be invalid
#1414 [21:11] <mattym> cncr04s, If you are locked out, it will often let you do a password reset, but you still wont be able to log in.
#1415 [21:11] <mattym> cncr04s, Wait 3 hours without attempting any log ins, then do another password reset to make sure its set.
#1416 [21:12] <cncr04s> I've waited well over 6 hours since my last attempt, and 12 hours before that. I'm not sure why It even was saying invalid to begin with, I used the password that is set for the account, I have it written down, yet it said it was invalid. I reset the password to a new one, and it was still invalid.
#1417 [21:13] <mattym> cncr04s, Its simple, if you are able to complete a password reset, but you are still getting that message, then you are locked out.
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#1419 [21:13] <stell> Hello
#1420 [21:13] <cncr04s> how can I get unlocked
#1421 [21:13] <cncr04s> I've waited well over 3 hours since any login attempts
#1422 [21:13] <mattym> cncr04s, What i already told you.
#1423 [21:14] <mattym> cncr04s, Well you just tried to log in, and its still giving you that error, so you havent.
#1424 [21:14] <cncr04s> I have
#1425 [21:14] <cncr04s> I tried to login around 3, so thats 6 hours ago
#1426 [21:14] <stell> i forgot my email address however i know my username
#1427 [21:14] <stell> and my password but it isn't working
#1428 [21:14] <mattym> ??> stell account/forgot-email
#1429 [21:14] <Absol> stell: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1430 [21:15] <stell> help me
#1431 [21:15] <mattym> stell, Make sure you check any spam/junk folders as well
#1432 [21:15] <stell> i don't know what to do
#1433 [21:16] <mattym> stell, Do the instructions Absol wrote
#1434 [21:16] <stell> i don't know the email
#1435 [21:17] <mattym> stell, Go to the page Absol linked, put in all the emails you have used, then check them all for the one with the reply.
#1436 [21:17] <stell> I do not know the email
#1437 [21:17] <mattym> stell, Then thats a problem you will need to fix.
#1438 [21:18] <stell> i know the account name and password tho
#1439 [21:18] <mattym> stell, What is the account name?
#1440 [21:18] <stell> _Stelllaaa
#1441 [21:19] <mattym> stell, Then you should know the email, that you either migrated to, or used to create the account with.
#1442 [21:19] <stell> do you have phone like customer service
#1443 [21:19] <mattym> stell, No
#1444 [21:20] <stell> this is not helpful
#1445 [21:20] <mattym> stell, If you cant remember your own email, there isnt much you can do.
#1446 [21:21] <stell> is it possible they deleted my account bc i haven't been on in a while?
#1447 [21:21] <mattym> stell, No
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#1456 [21:34] <cncr04s> I give up. I used to be able to launch it in offline mode, will have to do that. I even just migrated the account to see if that was the issue. nope
#1457 [21:35] <mattym> cncr04s, Like I said, based on what youve described is happening, you are locked out. Trying to sign in or change the account info, only resets the lockout timer
#1458 [21:35] <cncr04s> I migrated the account
#1459 [21:35] <mattym> cncr04s, That doesnt change the fact that its locked out
#1460 [21:35] <cncr04s> a few mins ago, tried again
#1461 [21:35] <cncr04s> what do I change then, I changed the password a few times already
#1462 [21:36] <mattym> cncr04s, Nothing
#1463 [21:36] <mattym> cncr04s, I told you, you need to wait 3 hours without attempting to log in, or attempting to change any account info.
#1464 [21:36] <cncr04s> but I waited 12 hours before
#1465 [21:36] <mattym> cncr04s, After that, try to log in with the most recent password yet set one time. If it still doesnt work, do another password reset
#1466 [21:36] <cncr04s> then annother 6
#1467 [21:37] <cncr04s> I don't get this
#1468 [21:37] <cncr04s> this is so fustrating
#1469 [21:37] <mattym> cncr04s, It doesnt matter what you waited before
#1470 [21:37] <mattym> cncr04s, Wait 3 hours from right now.
#1471 [21:37] <cncr04s> lol
#1472 [21:38] <cncr04s> you don't get what I say. I waited 6 hours after an attempt at 3pm, what you claim is that it should have expired the lock after 3 hours, yet it did not
#1473 [21:38] <mattym> cncr04s, Then you either didnt wait as long as you thought, or did something in that time to try an access it.
#1474 [21:39] <mattym> cncr04s, As I said, if you change the password, and still get that the invalid login problem, that means its locked out.
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#1478 [21:44] <cncr04s> and don't fucking tell me that I didnt wait as long as I thogut. fucker
#1479 [21:44] <Absol> cncr04s: Please keep it civil
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#1481 [21:44] <cncr04s> i'm angry enough as it is
#1482 [21:44] <cncr04s> i'm angry enough as it is
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#1490 [22:02] <xMrMann> hello can someone help me?
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#1502 [22:32] <kay> please help me, first i use email address for resister minecfatf, but failed
#1503 [22:33] <kay> so i want to resister again same email address, but cant same address
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#1516 [23:24] <Melon> So i just restarted playing mine craft again and got a realm, It worked for two days and this evening i log on to play and i keep getting the child loop error and the group error. What do i do? I've tried a bunch of "working fixes" none have worked.
#1517 [23:25] <pie_flavor> Melon: Do you mean 'java.lang.NullPointerException: group'?
#1518 [23:25] <Melon> Yes that one and the one about child loops
#1519 [23:26] <pie_flavor> ??> Melon tools/hjt
#1520 [23:26] <Absol> Melon: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1521 [23:26] <Absol> Melon: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1522 [23:26] <pie_flavor> ^ do that
#1523 [23:26] <Melon> Alright one moment please
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#1526 [23:31] <Melon> https://paste.ubuntu.com/23263335/
#1527 [23:36] <mattym> ??> Melon av/avira
#1528 [23:36] <Absol> Melon: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1529 [23:36] <Absol> Melon: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1530 [23:39] <Melon> I will try that but the thing is i just installed Avara, I used to have avast but the main page i got this from said it could be the problem so i uninstalled it and installed avara.
#1531 [23:39] <Andrio> Mm
#1532 [23:39] <mattym> Melon, Avast usually intrudes less with minecraft, except when the install is messed up in some way
#1533 [23:39] <Andrio> Avast 'could' be the problem.
#1534 [23:40] <Andrio> Avira is 'definitely' a problem.
#1535 [23:40] <Melon> ok ill try what you suggested and let you know.
#1536 [23:40] <mattym> Melon, You best bet would be to completely remove Avira, and make sure you have restarted the computer before trying to reintall Avast
#1537 [23:40] <mattym> Melon, If Avast is istalled properly it shouldnt cause issues.
#1538 [23:41] <Melon> Alright ill try it and come back to let you know. thanks so far for the help
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#1542 [23:54] <Melon> Thankyou so much :D i was getting really frustrated till now xD Thanks alot for the help. Keep up the good work guys
#1543 [23:54] <Melon> Thankyou so much :D i was getting really frustrated till now xD Thanks alot for the help. Keep up the good work guys
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