#MinecraftHelp > 2016-10-03
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#4 [00:11] <everaldo> ajuda
#5 [00:11] <everaldo> oquem pode me ajudar ?
#6 [00:12] * BERRYGAMING2001 [BERRYGAMING2001@notlogged] has joined #minecrafthelp
#7 [00:12] <BERRYGAMING2001> why i cannot purchase minecraft
#8 [00:12] <BERRYGAMING2001> why i cannot purchase minecraft
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#10 [00:14] <everaldo> pf help me I wanna play minecraft not handle
#11 [00:15] <everaldo> o porra me ajuda logo tenho que dormir
#12 [00:16] <everaldo> o seu filha da puta me ajuda tenho que dormir
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#17 [01:13] <BobFlorisi> Hey, so I am locked out of my account right now... I have my username and I'm PRETTY sure I remember the email used, but when I request a password reset, I never get the email (yes, I checked spam). How can I at least try to get into my account for a password reset or something?
#18 [01:25] <GreyVulpine> Only other way is to contact Mojang Support
#19 [01:25] <GreyVulpine> BobFlorisi - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#20 [01:26] <BobFlorisi> I did, I was just trying to see if there was any other way...
#21 [01:27] <BobFlorisi> Like... Security questions or anything, but I can't seem to get in, if I can't get the email, you know?
#22 [01:27] <BobFlorisi> Ugh...
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#26 [01:37] <Dunk> Minecraft doesn't launch after i press play on the launcher! why is this happening
#27 [01:38] <Dunk> ?
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#29 [01:42] <Smileboy> Hello ?
#30 [01:42] <Smileboy> Can somebody help me please ?
#31 [01:43] <Smileboy> hello ?
#32 [01:44] <BobFlorisi> With...?
#33 [01:44] <Smileboy> Ah finally
#34 [01:45] <Smileboy> So what my problem is every time I try to create a world or start a server anything to do with a server it just doesnt work
#35 [01:46] <BobFlorisi> You've logged out and logged back in?
#36 [01:46] <Smileboy> Yes
#37 [01:46] <Smileboy> This problem is going on for like 2 months and ı dont want to disturb anyone but
#38 [01:46] <Smileboy> its just dont work
#39 [01:47] <Smileboy> I did look at Bug MC 34749
#40 [01:47] <Smileboy> I clean uninstalled Avast
#41 [01:48] <Smileboy> I checked firewall everything should work but it doesnt so
#42 [01:48] <Smileboy> What can I do ?
#43 [01:48] <BobFlorisi> Hold up...
#44 [01:48] <Smileboy> Thank you
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#46 [01:51] <BobFlorisi> Does your server have an "eula.txt" file when you open it via Documents?
#47 [01:51] <Smileboy> no i did try that too
#48 [01:52] <BobFlorisi> Changing to true doesn't help?
#49 [01:52] <Smileboy> nope
#50 [01:53] <BobFlorisi> ...
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#53 [01:53] <BobFlorisi> Hate to recommend, but have you tried a full un-and reinstallation
#54 [01:53] <vburg48> my minecraft will not start up
#55 [01:53] <Smileboy> yes I tried that
#56 [01:53] <Smileboy> By the way it's not just with the server in single player I cant create worlds or download a world and enter it
#57 [01:54] <vburg48> can someone help
#58 [01:55] <BobFlorisi> Also hate to recommend, but have you just taken firewall down completely to see if that allows for servers to work? I know what your firewall says, but, have you tried?
#59 [01:55] <Smileboy> yes
#60 [01:55] <BobFlorisi> Jesus...
#61 [01:55] <Smileboy> I completly took down Firewall antivirus protection
#62 [01:56] <df43ddf> need a little mod help: basically a mod asks for ore id but using "modid:oreblock" doesn't work because it has more than 1 type of ore embedded. what should i be using?
#63 [01:57] <Smileboy> It's should be about forge I did come across that problem
#64 [01:57] <vburg48> my minecraft will not start up
#65 [01:58] <vburg48> what do i do
#66 [01:58] <BobFlorisi> What does it say vburg?
#67 [01:58] <BobFlorisi> While I try to figure out how to help smiles
#68 [01:59] <Smileboy> I think my problem is really big so you help others dont worry I'll wait
#69 [01:59] <BobFlorisi> Cool, thanks smiles. Others may see it as well and have different input.
#70 [02:00] <Smileboy> I'll love that if somebody does that so thank you again
#71 [02:00] <vburg48> one seconed bob
#72 [02:01] <df43ddf> when's this channel more active? maybe i should come back later
#73 [02:01] <vburg48> unable to start minecraft runtime enviremont most likely caused by a corruption
#74 [02:02] <BobFlorisi> uninstall reinstall
#75 [02:02] <vburg48> already did that
#76 [02:03] <BobFlorisi> Do you run it as administrator?
#77 [02:04] <vburg48> what does that mean
#78 [02:04] <BobFlorisi> Right click the Minecraft icon on your desktop and select "Run Program as Administrator", see if that works.
#79 [02:05] <vburg48> ok
#80 [02:06] <vburg48> no doesnt work
#81 [02:06] <BobFlorisi> Same error?
#82 [02:06] <vburg48> yea
#83 [02:07] <BobFlorisi> Are you able to download and perhaps try different launchers?
#84 [02:07] <BobFlorisi> AND do you have the latest java update?
#85 [02:08] <vburg48> yes about the java update
#86 [02:10] <vburg48> the other ones wont even start
#87 [02:15] <BobFlorisi> Do you know how to open .minecraft through %appdata$
#88 [02:15] <BobFlorisi> ?
#89 [02:16] <vburg48> yea
#90 [02:16] <BobFlorisi> Do so and scroll until you see the very first "launcher" icon, double click that and see if it loads.
#91 [02:19] <vburg48> it starts but says same thing
#92 [02:20] <BobFlorisi> Oh my lord.
#93 [02:20] <vburg48> it goes unpacking launcher then says that
#94 [02:20] <BobFlorisi> Okay, so it does start though... Right click and run that launcher as administrator?
#95 [02:21] <vburg48> it does the run time thing then saays unpacking launcher then says that thing
#96 [02:22] <BobFlorisi> Jesus... Let me have a cigarette and think. brb
#97 [02:24] <vburg48> the native log says Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 307 Operating System: Windows 10 Home Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\chris\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecr
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#99 [02:25] <vburg48> can anybody help
#100 [02:26] <vburg48> hello
#101 [02:28] <vburg48> hello
#102 [02:28] <vburg48> nobody here
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#107 [02:33] <PizzaHero> hello
#108 [02:33] <PizzaHero> if i bought minecraft for xbox can i get it on pc for free?
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#118 [02:57] <jeter900> how do i fix the error when im trying to connect to minecraft servers java.lang.nullpointerexception: group
#119 [03:00] <jeter900> please somebody?
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#123 [03:05] <jeter900> how do i fix the error when im trying to connect to minecraft servers java.lang.nullpointerexception: group
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#129 [03:34] <Scorpes> I need help, half of the servers in my server list says "can't connect" its been 3 days by now and I haven't found any irrelevant solutions
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#131 [03:50] <JPgaming44> need to fix this-Couldn't delete C:\Users\GPWW.NET\AppData\Roaming\.minecraft\versions\1.9\1.9-natives-33187510138780 - scheduling for deletion upon exit
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#133 [03:52] <Jasmine> ;o
#134 [03:53] <Jasmine> He PM'd that to me, too.
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#142 [04:38] <gtismowolf> hello
#143 [04:40] <gtismowolf> can you help me plz
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#150 [05:23] <zexyzex2> zexyzex2http://paste.ubuntu.com/23269658/ my minecraft wont load up
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#156 [05:34] <zexyzex2> I need help loading my minecraft account
#157 [05:34] <zexyzex2> I need help loading my minecraft
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#159 [05:40] <vansh0101> dfg
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#171 [06:28] <mohammed> kk
#172 [06:28] <mohammed> yy
#173 [06:28] <mohammed> uu
#174 [06:28] <mohammed> yy
#175 [06:28] <mohammed> uu
#176 [06:28] * Absol kicked mohammed from #minecrafthelp (Reason: ohammed :Stop spamming)
#177 [06:28] <Andrio> Kye You
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#179 [06:29] <mohammed> ???
#180 [06:29] <mohammed> m
#181 [06:29] <mohammed> mmm
#182 [06:29] <mohammed> m
#183 [06:29] <mohammed> d
#184 [06:29] * Absol kicked mohammed from #minecrafthelp (Reason: ohammed :Stop spamming)
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#186 [06:34] <Chromaryu> kkyyuuyyuu?
#187 [06:35] <Chromaryu> k
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#192 [07:05] <HuntEr> How to create in minecrfti
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#194 [07:09] <dan_crafts> hello
#195 [07:09] <dan_crafts> I cant log in to my minecraft account
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#197 [07:12] <AntiViruss> Hello, I'm having trouble with my minecraft, so I have a good laptop, the cpu is Intel i7-6500u and the gpu is Intel HD graphics 520, so my issue is when I try opening 1.9 or 1.10 it lags so hard, and the frames just stick to 2 fps or 0 fps, but when I open 1.8 it just runs pretty smoothly
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#200 [07:18] <dan_crafts> your pc isnt good enough to handle that mc version then
#201 [07:18] <dan_crafts> I have 2 gtx 1080's and I run mc fine
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#205 [07:54] <Chris> AntiViruss: Do you still need help?
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#209 [08:11] <Ouj> Forgotten Password
#210 [08:12] <Ouj> I have forgotten my password and when I request for a reset password option I dont get sent the email
#211 [08:12] <Ouj> HELLO
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#232 [08:35] <Legion_> Does anyone know how many blocks tall and how many blocks long the Ender Dragon is?
#233 [08:36] <LevuArch2006> I need help upgrading my graphics card so that minecraft won't crash. (accelerating my pixel format)
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#246 [10:10] <jazzy> Hi, my minecraft won't start up.
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#249 [10:25] <Tushar> 1.8.9 Forge Crash upon startup with PlayerApi
#250 [10:29] <Chromaryu> ?? mods
#251 [10:29] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#252 [10:29] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#253 [10:30] <Tushar> http://media-minecraftforum.cursecdn.com/attachments/227/255/636110858892731008.png
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#259 [10:39] <skelabro1> Hey I have done all the instruction from minecraft to get it to work with Windows 10 but I am still unable to enter
#260 [10:40] <skelabro1> I have the Ubuntu Pastebin url if that will help
#261 [10:40] <Tushar> Yes please
#262 [10:40] <skelabro1> http://paste.ubuntu.com/23270615/
#263 [10:40] <Tushar> to fix my problem?
#264 [10:40] <Lord_Ralex> skelabro1, your video chipset is not supported on Windows 10
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#266 [10:41] <Lord_Ralex> Tushar, we don't help with mods
#267 [10:41] <cytelid> hello
#268 [10:42] <skelabro1> So Does that mean i need a new graphics card?? I followed evryhting that minecarft.net said to get my chipset to work
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#271 [10:42] <Lord_Ralex> skelabro1, you'd need to get a new video card that's supported on Windows 10 for that machine if you want to stay on Windows 10, or downgrade back to Windows 7
#272 [10:43] <cytelid> my minecraft wants her to launch her told me that his crash, and so help me pliz
#273 [10:43] <skelabro1> Awesome thanks for the help Lord_Ralex
#274 [10:44] <cytelid> y m french
#275 [10:44] <cytelid> I do not know to speak french sorry
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#278 [10:48] <cytelid> help me I have a crash problem minecraft
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#280 [10:53] <JKCool98> hey someone recently hacked into my account and changed my name,password,and email.I fixed the problem but i cant change my name back is there any way u guys can fix this for me
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#287 [11:19] <otavo> otavio
#288 [11:19] <otavo> lkjrgnuy45ht9
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#290 [11:24] <AntiViruss> I even put my video settings on the lowest settings
#291 [11:24] <AntiViruss> My FPS doesn't go up or down
#292 [11:24] <AntiViruss> It stays the same
#293 [11:29] * adrianremach [adrianremach@notlogged] has joined #minecrafthelp
#294 [11:29] <adrianremach> sa
#295 [11:29] <adrianremach> d
#296 [11:29] <adrianremach> as
#297 [11:29] <adrianremach> d
#298 [11:29] * Absol kicked adrianremach from #minecrafthelp (Reason: drianremach :Stop spamming)
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#300 [11:33] <AntiViruss> Can anyone help?
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#313 [11:51] <Creampie24_7> hello i am having issues with my account as i can't log into it but it comes up as.... invalidcredentialsexception. what can i do?
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#317 [12:08] <HelloWorld> Go fuck yoursleft, bitches!
#318 [12:08] <Absol> HelloWorld: Please keep it civil
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#323 [12:39] <MRze3braPC> I have just bought minecraft and it is saying it has crashed what should i do
#324 [12:40] <CrimsonGryphon> hi, i am having a problem where any server that i try to connect to tries to connect for abouta solid 2 minutes, then fails saying "can't connect to server" this is on any netwrok using any computer, and the computer i use mainly to play minecraft has no firewall so minecraft has complete access to the internet
#325 [12:41] <mattym> ??> MRze3braPC launcher/crash-log
#326 [12:41] <Absol> MRze3braPC: We need to see your crash log, which appears after a crash.
#327 [12:41] <Absol> MRze3braPC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#328 [12:41] <MRze3braPC> http://paste.ubuntu.com/23271139/
#329 [12:42] <mattym> CrimsonGryphon, The service on Mojangs end is reported as stable, could be an issue in your region
#330 [12:42] * thebasicgamer1 [thebasicgamer1@notlogged] has joined #minecrafthelp
#331 [12:42] <CrimsonGryphon> how would i go about fixing this?
#332 [12:42] <thebasicgamer1> hello?
#333 [12:42] <mattym> MRze3braPC, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#334 [12:43] <MRze3braPC> ok thanks
#335 [12:43] <mattym> CrimsonGryphon, If its on all the PC's and more than one network, its an issue you will not be able to fix.
#336 [12:43] <CrimsonGryphon> ok thank you for your time!
#337 [12:43] <thebasicgamer1> i cant log into my account
#338 [12:43] <mattym> CrimsonGryphon, Based on what you described it seems like there may be connection issues in your area, best bet is to wait and try later.
#339 [12:43] <mattym> thebasicgamer1, What happens when you try?
#340 [12:43] <thebasicgamer1> and i havent gotten a email to change it and ive been waiting about 20 mins
#341 [12:44] <thebasicgamer1> ut says wrong username or password. ik my username is right i just cant remember the p word
#342 [12:44] <mattym> ??> thebasicgamer1 login/throttle
#343 [12:44] <Absol> thebasicgamer1: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#344 [12:44] <Absol> thebasicgamer1: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#345 [12:46] <thebasicgamer1> well ive been waitng for a email like that for a while and havent got one yet
#346 [12:46] * CrimsonGryphon [CrimsonGryphon@notlogged] has quit. (Ping timeout: 195 seconds)
#347 [12:48] <mattym> thebasicgamer1, Read ALL of what Absol said
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#349 [12:50] * MRze3braPC [MRze3braPC@notlogged] has quit. (Ping timeout: 195 seconds)
#350 [12:50] <thebasicgamer1> yea
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#358 [13:40] * ASGNeoN [ASGNeoN@notlogged] has joined #minecrafthelp
#359 [13:40] <ASGNeoN> Hey there! So my minecraft abruptly crashed and this is what looks like now http://imgur.com/a/pSzhQ
#360 [13:41] * Tehdigie [Tehdigie@notlogged] has joined #minecrafthelp
#361 [13:41] <urielsalis> ASGNeoN, restart it?
#362 [13:41] <ASGNeoN> did it already
#363 [13:41] <urielsalis> ASGNeoN, also, why are you using 1.7.10?
#364 [13:41] <urielsalis> ??> ASGNeoN win/reinst
#365 [13:41] <Absol> ASGNeoN: You may need to reinstall the locally installed files that Minecraft puts into place.
#366 [13:41] <Absol> ASGNeoN: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#367 [13:41] <ASGNeoN> Okay! :3
#368 [13:41] <ASGNeoN> So basically it's broken xD
#369 [13:42] <Tehdigie> how do i fix java.net.ConnectException trying to connect to servers
#370 [13:42] * greddl [greddl@notlogged] has joined #minecrafthelp
#371 [13:42] <urielsalis> Tehdigie, can you give me the full message?
#372 [13:43] <Tehdigie> java,net.ConnectException: Connection timed out: no further information:
#373 [13:43] <urielsalis> Tehdigie, to which server?
#374 [13:43] <Tehdigie> cant connect to any servers
#375 [13:43] <Tehdigie> same for any server in my list
#376 [13:44] <urielsalis> Tehdigie, can you give me an example one?
#377 [13:44] <Tehdigie> ?
#378 [13:44] <urielsalis> Tehdigie, one of the servers that dont work
#379 [13:44] * alexlisandra09 [alexlisandra09@notlogged] has joined #minecrafthelp
#380 [13:44] <Tehdigie> play.vaelox.com
#381 [13:45] * ASGNeoN [ASGNeoN@notlogged] has quit. (Ping timeout: 195 seconds)
#382 [13:45] <urielsalis> Tehdigie, what Antivirus you have?
#383 [13:45] <Tehdigie> advast
#384 [13:45] <urielsalis> ??> Tehdigie tools/hjt
#385 [13:45] <Absol> Tehdigie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#386 [13:45] <Absol> Tehdigie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#387 [13:51] <greddl> Hello, I tried to sign me in minecraft, but it opened a window that led me to this page "". Have the URL code of the page paste.Ubuntu and does not know what to do now. Can someone help me?
#388 [13:52] <urielsalis> greddl, can you give me the url?
#389 [13:52] <greddl> http://paste.ubuntu.com/23271286/
#390 [13:53] <urielsalis> greddl, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#391 [13:54] <greddl> okay thank you urielsalis
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#395 [13:55] <Tehdigie> absol check the pm?
#396 [13:56] <urielsalis> Tehdigie, absol is a bot
#397 [13:56] <urielsalis> Tehdigie, paste the link here
#398 [13:56] <Tehdigie> can i pm you
#399 [13:57] <urielsalis> Tehdigie, sure, /msg Urielsalis <msg>
#400 [13:59] <urielsalis> ??> Tehdigie av/norton
#401 [13:59] <Absol> Tehdigie: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#402 [13:59] <urielsalis> ??> Tehdigie av/norton/uninstall
#403 [13:59] <Absol> Tehdigie: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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#405 [14:02] <vinicius> ry6ryj
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#410 [14:14] <Tehdigie> getting rid of norton didnt fix it
#411 [14:15] <Tehdigie> urielsalis
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#418 [14:22] <geckidadi> how i can fix Game ended with bad state (exit code 255)
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#425 [14:43] <_only4games_> i could not login to my mc account
#426 [14:43] <_only4games_> please help me
#427 [14:44] <_only4games_> please help
#428 [14:44] <_only4games_> its a very importand account
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#432 [14:49] <treeminer> I am unable to login to my minecraft account using my email. I've reset it and left it alone. I'm still unable to play
#433 [14:53] <treeminer> I've had these problems since I got home. I reset it several times and I waited patiently. What do I do?
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#437 [15:02] <treeminer> I don't have more time... I guess I'll have to send a complaint and buy a new account
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#445 [15:14] <lmao_kev_> Hello! I am having problems getting onto Minecraft. When I log in and press the "Play" button, the game crashes. I am told it is because my Pixel Format is not accelerated. When I use Intel Driver Update Utility, it says my Pixel Driver is up to date though? Here is my Dxdiag report: http://paste.ubuntu.com/23271638/ . Please help me!
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#447 [15:20] <KevinFer> cuando quiero iniciar el minecraft, se crashea parece que los controladores de video de mi pc no son compatibles con el open gl y no me deja iniciarlo
#448 [15:21] <KevinFer> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 10/3/16 3:16 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#449 [15:21] <KevinFer> me aparece eso cuando se crashea ayuda plss!!
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#452 [15:22] <KevinFer> ?
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#462 [15:53] <knightsrider> hello , when i enter my details on the launcher it says "sorry, but we couldnt connect to our servers." then it also says SunCertPathBuilderEXemption: unable to find valid certification path to requested target
#463 [15:54] <urielsalis> knightsrider, thats what you get for using Mcleaks
#464 [15:54] <urielsalis> knightsrider, which is illegal may I add
#465 [15:56] * cicciopanino25 [cicciopanino25@notlogged] has joined #minecrafthelp
#466 [15:56] <knightsrider> i have downloaded the game officially i have the code card next to me now , i did follow a tutorial to download a pixelmon mod how ever.
#467 [15:56] <urielsalis> ??> knightsrider info/mcleaks
#468 [15:56] <Absol> knightsrider: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#469 [15:56] <Absol> knightsrider: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#470 [15:56] <urielsalis> ??> knightsrider win/hosts/edit
#471 [15:56] <Absol> knightsrider: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#472 [15:56] <Absol> knightsrider: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#473 [15:56] <Absol> knightsrider: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#475 [15:56] <urielsalis> knightsrider, and change your password, if you tried to login while connected to the mcleaks server they might have stolen your account
#476 [15:57] <knightsrider> ok ill try this now and ill change my password asap
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#485 [16:46] <dsa> I just got minecraft today and every time i start it it brings me to http://hopper.minecraft.net/help/pixel-format-not-accelerated/ . someone please help i don't know how to start minecraft
#486 [16:46] <urielsalis> dsa, you have a dxdiag?
#487 [16:47] <dsa> what's that?
#488 [16:47] <urielsalis> dsa, the thing you created when following that guide
#489 [16:48] <dsa> i don't think i have one
#490 [16:48] <urielsalis> dsa, the follow that guide again
#491 [16:48] <urielsalis> then*
#492 [16:48] <dsa> okay
#493 [16:49] * Noob [Noob@notlogged] has joined #minecrafthelp
#494 [16:50] <dsa> where is the auto-detector button?
#495 [16:50] <Noob> Hello! I am trying to buy a realms account, but everytime I hit purchase it says Invalid Card Credentials, But everything is 100% correct! What do I do???
#496 [16:51] <urielsalis> dsa, just follow the instructions in how to create the dxdiag and to upload it to paste.ubuntu.com, then give me the link
#497 [16:51] <urielsalis> Noob, you are trying to use a prepaid card?
#498 [16:51] <dsa> i already created my account
#499 [16:51] <urielsalis> dsa, its not necesary to create a account
#500 [16:51] <urielsalis> dsa, just give me the link
#501 [16:51] <Noob> Urielsalis, I am trying to buy it with a credit card over the computer
#502 [16:52] <dsa> oh my bad i thought u were talking to me lol
#503 [16:52] <urielsalis> ??> dsa irc/multitask
#504 [16:52] <urielsalis> ??> dsa irc/multitasking
#505 [16:52] <Absol> dsa: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#506 [16:52] <urielsalis> Noob, that credit card, is a prepaid card or a normal credit card?
#507 [16:52] <dsa> i can't find the auto-detector for the dixdalog
#508 [16:52] <urielsalis> dsa, doesnt matter, continue with the instructions
#509 [16:53] <Noob> Urielsalis, a regular card
#510 [16:53] <urielsalis> Noob, then 1) Call your bank and make sure you werent charged 2) Ask them if they block international purchases to Sweden
#511 [16:54] <Noob> Okay. Thanks!
#512 [16:54] * urielsalis tips hat
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#516 [17:00] <dsa> okay i got my ubuntu link now what do i do?
#517 [17:00] <urielsalis> dsa, give me the link please
#518 [17:00] <dsa> http://paste.ubuntu.com/23272068/
#519 [17:00] <urielsalis> dsa, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#520 [17:01] <dsa> allright
#521 [17:01] <dsa> where can i get a graphics card?
#522 [17:01] <urielsalis> dsa, Amazon, BestBuy, any computer shop
#523 [17:03] <dsa> ugh i cant get a new graphic card, wasted my money on minecraft
#524 [17:03] <urielsalis> ??> dsa account/refund
#525 [17:03] <Absol> dsa: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#526 [17:04] <urielsalis> dsa, also, thats why they have a demo
#527 [17:04] <urielsalis> dsa, and you can clean install Windows 7 to fix it too
#528 [17:04] * ZefixRuSh [ZefixRuSh@notlogged] has joined #minecrafthelp
#529 [17:04] <ZefixRuSh> Hi i have e problem
#530 [17:04] <urielsalis> ZefixRuSh, just ask :)
#531 [17:04] <ZefixRuSh> sorry
#532 [17:06] <ZefixRuSh> I couldn't play I so then followed steps that my conduct here and I must give you his
#533 [17:06] <ZefixRuSh> http://paste.ubuntu.com/23272064/
#534 [17:06] <urielsalis> ZefixRuSh, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#535 [17:08] <ZefixRuSh> with this computer the I really can't play?
#536 [17:08] <urielsalis> ZefixRuSh, unless you clean install Windows 7 or get a new GPU, nope
#537 [17:09] <ZefixRuSh> so I have to go back to windows 7 is that right?
#538 [17:09] <urielsalis> ZefixRuSh, yup
#539 [17:10] <ZefixRuSh> OK thanks a lot if I have a problem I'll come back here bye
#540 [17:11] <ZefixRuSh> just one last thing where do I go to put it back in Windows 7
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#549 [17:31] <AA> My computer doesn't run Minecraft. it just say that there\s an Error, "No OpenGL context found in the current thread."
#550 [17:31] <urielsalis> AA, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#552 [17:33] <AA> http://paste.ubuntu.com/23272276/
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#558 [17:44] <Viper_Queen21> Im having trouble with my minecraft it keeps saying (SunCertPathBuilderException:unable to find valid certification path to request target) whats does that even mean?
#559 [17:45] <urielsalis> Viper_Queen21, it means you used Mcleaks(which is illegal)
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#563 [17:46] <Awsome_Face> http://paste.ubuntu.com/23268461/
#564 [17:46] <urielsalis> Awsome_Face, one moment
#565 [17:47] * IvyLovesGame [IvyLovesGame@notlogged] has joined #minecrafthelp
#566 [17:47] <Awsome_Face> my minecraft crash because of my video card driver is out of date, but mine was actually up to date
#567 [17:47] <urielsalis> IvyLovesGame, hi Viper_Queen21
#568 [17:48] <IvyLovesGame> Hi
#569 [17:48] <urielsalis> Awsome_Face, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#571 [17:48] <urielsalis> Awsome_Face, download and install catalyst from there
#572 [17:48] <urielsalis> ??> IvyLovesGame info/mcleaks
#573 [17:48] <Absol> IvyLovesGame: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#574 [17:48] <Absol> IvyLovesGame: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#575 [17:48] <urielsalis> ??> win/hosts/edit
#576 [17:49] <IvyLovesGame> I tired to remove it wont work
#577 [17:49] <urielsalis> IvyLovesGame, follow those instructions
#578 [17:49] <IvyLovesGame> kk
#579 [17:52] <urielsalis> IvyLovesGame, and change your password, anything you write while you had mcleaks was sent to them
#580 [17:53] <IvyLovesGame> I delete every mcleak thing in my file
#581 [17:54] <urielsalis> IvyLovesGame, save it and try minecraft again
#582 [17:54] <IvyLovesGame> kk
#583 [17:54] <urielsalis> IvyLovesGame, and you should feel bad for using other people`s stolen accounts...
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#589 [18:11] <AntiViru5> i need help with starting minecraft on windows 10
#590 [18:11] <urielsalis> AntiViru5, what is the issue?
#591 [18:12] <AntiViru5> its saying their is something wrong with my graphics drivers
#592 [18:12] <urielsalis> AntiViru5, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#593 [18:13] <AntiViru5> http://paste.ubuntu.com/23272390/
#594 [18:13] <AntiViru5> ive done that
#595 [18:13] <urielsalis> AntiViru5, Unfortunately, Intel has not released drivers for your graphics card for Windows 10 as it was released past their EOL, your options are to clean install Windows 7(a computer shop can help you with that) or get a new graphics card(if you have a desktop pc) or play on another pc
#596 [18:13] <AntiViru5> ok thank you very much for your help
#597 [18:14] * urielsalis tips hat
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#611 [19:19] <johnnygreek06> i cant log in to mincraft its not leting me
#612 [19:19] <johnnygreek06> it says that theres a problum
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#617 [19:45] <abathur> my minecraft kepps crashing
#618 [19:46] <mcwiepoutguy> I keep getting the java.lang.NullPointerException: group message. I go onto youtube, but nothing that I've seen works. I have had this problem for MONTHS.
#619 [19:46] <mattym> ??> abathur launcher/crash-log
#620 [19:46] <Absol> abathur: We need to see your crash log, which appears after a crash.
#621 [19:46] <Absol> abathur: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#622 [19:46] <mattym> mcwiepoutguy, What antivirus/firewall software do you have installed?
#623 [19:47] <mcwiepoutguy> Norton
#624 [19:47] <mattym> ??> mcwiepoutguy tools/hjt
#625 [19:47] <Absol> mcwiepoutguy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#626 [19:47] <Absol> mcwiepoutguy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#627 [19:47] <abathur> can you be more specific
#628 [19:48] <mattym> abathur, Read the information Absol wrote to you
#629 [19:48] <mcwiepoutguy> My mom says I can't do that. Is there any other way?
#630 [19:49] <mattym> mcwiepoutguy, Something on your computer is blocking the games connection, running that tool is the easiest way to figure out what.
#631 [19:50] <mcwiepoutguy> She says ok.
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#633 [19:51] <mcwiepoutguy> I downloaded it. Now what?
#634 [19:51] <abathur> here the link absol http://paste.ubuntu.com/23272818/
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#636 [19:52] <mattym> mcwiepoutguy, Read all the instructions Absol wrote to you after the link to the tool
#637 [19:52] <mcwiepoutguy> ok
#638 [19:52] <mattym> abathur, You followed the wrong instructions
#639 [19:52] <mattym> ??> abathur launcher/crash-log
#640 [19:52] <Absol> abathur: We need to see your crash log, which appears after a crash.
#641 [19:52] <Absol> abathur: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#642 [19:53] <abathur> here http://paste.ubuntu.com/23272823/
#643 [19:53] <mattym> ??> abathur win/dxdiag
#644 [19:53] <Absol> abathur: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#645 [19:54] <abathur> i already did that
#646 [19:54] <mattym> abathur, Then get me the link to your dxdiag report
#647 [19:55] <abathur> ok
#648 [19:55] <mcwiepoutguy> I hit run. Nothing happened...
#649 [19:55] <mattym> mcwiepoutguy, It should have started the program, make sure it didnt get minimized or hidden by your web browser window
#650 [19:56] <mcwiepoutguy> it's up now
#651 [19:57] <abathur> here thye link http://paste.ubuntu.com/23272838/
#652 [19:57] <mattym> abathur, Ok one moment
#653 [19:58] <mattym> abathur, There are no drivers for your graphics hardware on Windows 7, attempt to use the Vista drivers by Downloading and Installing the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#654 [19:59] <abathur> isthis going to cost me money
#655 [19:59] <mattym> abathur, No
#656 [19:59] <abathur> oh thank god
#657 [20:00] <abathur> after this ill be able to play minecraft right
#658 [20:00] <mcwiepoutguy> pasted it.
#659 [20:00] <mattym> abathur, You will need to attempt the driver install. It may not work as your hardware isnt fully supported on Windows 7
#660 [20:00] <mattym> mcwiepoutguy, Need the link to the paste
#661 [20:00] <mcwiepoutguy> i used the link
#662 [20:00] <mattym> abathur, In addition the hardware you have doesnt meet the minimum requirements for the game.
#663 [20:01] <mattym> mcwiepoutguy, I need the link/url to the page it created with the info you pasted
#664 [20:01] <mcwiepoutguy> it's http://paste.ubuntu.com/23272847/
#665 [20:01] <abathur> so what the minimum requirements for the game pls tell me
#666 [20:01] <mattym> mcwiepoutguy, Try updating the Qustodio program you have on that computer.
#667 [20:02] <mattym> abathur, https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#668 [20:02] <abathur> ?
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#670 [20:03] <abathur> is this goung to take hours of my time or something
#671 [20:04] <mattym> abathur, If your computer doesnt meet the minimum requirements, it basically means you will need a newer computer to play the game.
#672 [20:04] <mattym> abathur, Attempt to install the drivers I linked, if they dont work, then you need to invest in a newer computer if you want to play the game.
#673 [20:07] <abathur> is the upgrade free
#674 [20:08] <mattym> abathur, You mean the driver file?
#675 [20:08] <abathur> yes
#676 [20:08] <mattym> abathur, Yes
#677 [20:09] <abathur> its done downloading now what
#678 [20:09] <mattym> abathur, Run/Install it
#679 [20:10] <mcwiepoutguy> I just updated qustodio
#680 [20:11] <mattym> mcwiepoutguy, Try the game again, if your still getting the issue, try restarting the computer.
#681 [20:12] <abathur> i run it now what do i do
#682 [20:12] <mcwiepoutguy> YES!!!!!!!!!!!!!!!!! IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU!!!
#683 [20:12] <mattym> abathur, Did it start the driver installer?
#684 [20:13] <abathur> no
#685 [20:13] <abathur> i think
#686 [20:13] <mcwiepoutguy> uh, it eeps crashing after the world or server loads...
#687 [20:13] <mattym> abathur, When you run the file I told you to download, it should start the ATI/AMD driver installer.
#688 [20:15] <abathur> is this the right one its when i clicked check for driver update http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#689 [20:16] <mcwiepoutguy> it crashes after the world or server successfully loads... I don't get the java null stuff now, but it keeps crashing fater the world loads...
#690 [20:16] <mattym> abathur, No
#691 [20:16] <mattym> mcwiepoutguy, Restart the computer and see if it still happens
#692 [20:17] <abathur> what the name of the download
#693 [20:17] <mattym> abathur, The one I told you, the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#694 [20:17] <abathur> ill download it again
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#697 [20:21] <mcwipeoutguy> I restarted.
#698 [20:21] <abathur> allow user to install ATI software componenet or remove ATI sotfware comonent
#699 [20:22] <mcwipeoutguy> Uh... It's still crashing...
#700 [20:22] <mattym> ??> mcwipeoutguy launcher/crash-log
#701 [20:22] <Absol> mcwipeoutguy: We need to see your crash log, which appears after a crash.
#702 [20:22] <Absol> mcwipeoutguy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#703 [20:22] <abathur> do i do allow user to install ATI software componenet
#704 [20:22] <abathur> or remove ATI sotfware
#705 [20:23] <mattym> abathur, I told you to Install it
#706 [20:24] <mcwipeoutguy> pasted it. The link is http://paste.ubuntu.com/23272914/
#707 [20:24] <mattym> mcwipeoutguy, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#708 [20:25] <abathur> its complete
#709 [20:25] <abathur> now what
#710 [20:25] <mattym> abathur, Did it say it finished the install?
#711 [20:26] <abathur> yes
#712 [20:26] <mattym> abathur, Did it give you any errors or warnings?
#713 [20:26] <abathur> no
#714 [20:26] <mattym> abathur, Restart the computer, then try to start the game
#715 [20:26] <abathur> ok
#716 [20:26] <abathur> it worked thank you soooooooooooooooooo much
#717 [20:30] <mcwipeoutguy> I can't get onto the titanmc jailbreak prisons...
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#721 [21:02] <helpmeeeeee> someone help me please?
#722 [21:02] <helpmeeeeee> with my minecraft it says "failed to login to server: minecraft servers are currently down for maitenance
#723 [21:02] <helpmeeeeee> and it sai d this yesterday too
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#727 [21:10] <baubb_> Screen tearing?
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#738 [21:47] <John_> So I already have a account but it won't let me login? I know my information and when i try and make a new Account it says that there is one
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#740 [21:51] <meldrick25> i need assistance with migrating my account
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#743 [21:58] <Aaron> Hi I'm trying to get Minecraft again, but i don't remember which email I used back in 2011 or 2012. I do however know the username and password
#744 [21:58] <mattym> ??> Aaron account/forgot-email
#745 [21:58] <Absol> Aaron: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#746 [22:06] <Aaron> What if I can't access those e-mail addresses?
#747 [22:07] <mattym> Aaron, Then you would be out of luck.
#748 [22:08] <Aaron> Even if I have the old username and password?
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#751 [22:10] <mattym> Aaron, Yes
#752 [22:10] <Aaron> Thanks for the help anyway!
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#754 [22:28] <Coolkidz> Hey how do you make a different colored shulker in minecraft 1.11?
#755 [22:28] <Coolkidz> Not just a shulker box
#756 [22:28] <Coolkidz> an actual shulker
#757 [22:28] <urielsalis> Coolkidz, you cant
#758 [22:28] <urielsalis> (as far as I know)
#759 [22:28] <Coolkidz> I heard there was some sort of colored tag
#760 [22:28] <Coolkidz> I dont know
#761 [22:29] <urielsalis> Coolkidz, for mobs? I dont think is possible
#762 [22:29] <Coolkidz> Oh
#763 [22:30] <Coolkidz> Well i don't know I just saw a video about the snapshot and it was showing a shulker with his head peeking out who was red colored
#764 [22:30] <Coolkidz> idk
#765 [22:30] <urielsalis> Coolkidz, it may have been a shulker box
#766 [22:30] <urielsalis> Coolkidz, but dying them is broken, you have to actually spawn them with the tag
#767 [22:30] <Coolkidz> Yeah how do you spawn em in with the tag?
#768 [22:30] <Coolkidz> even if its just the box
#769 [22:31] <urielsalis> Coolkidz, /setblock <shulker id> {Color: orange} I think
#770 [22:31] <urielsalis> Coolkidz, #commandblocks might be able to help you
#771 [22:31] <Coolkidz> Oh
#772 [22:31] <Coolkidz> Thanks for the help :P. I really hope regular shulkers come in diff colors so we can have some color above 256 y
#773 [22:32] * urielsalis tips hat
#773 [22:32] * urielsalis tips hat
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#776 [22:37] <Coolkidz> Uriel what was the command help chatroom again?
#777 [22:37] <urielsalis> Coolkidz, /join #commandblocks
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