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#4 [00:25] <ShaneyB123> I am wondering if I can have help trying to "update" my graphic drivers
#5 [00:26] <webrosc> ??> ShaneyB123 win/dxdiag
#6 [00:26] <Absol> ShaneyB123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7 [00:26] <ShaneyB123> hi! yeah i have finished all that
#8 [00:26] <webrosc> post the link then
#9 [00:26] <ShaneyB123> ok
#10 [00:26] <ShaneyB123> http://paste.ubuntu.com/23296866/
#11 [00:26] <ShaneyB123> there you go :)
#12 [00:28] <webrosc> download and install http://www.nvidia.co.uk/download/driverResults.aspx/106466/en-uk
#13 [00:29] <ShaneyB123> ok gimme a sec
#14 [00:29] <ShaneyB123> its a big file so i will let you know when it is finished
#15 [00:30] <webrosc> or just downlaod and install the file, if it works yay, if not come back later
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#17 [00:30] <ShaneyB123> ok
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#22 [00:39] <ImmortalQuail> hello
#23 [00:40] <ImmortalQuail> So i haven't played minecraft in a while and i just downloaded the game to play it and apparently im banned from all the servers in existence
#24 [00:41] <DeafieGamer> ...
#25 [00:41] <DeafieGamer> what was your ingame name?
#26 [00:41] <webrosc> as in can't connect, or you get a message saying your banned?
#27 [00:41] <ImmortalQuail> Justin10155
#28 [00:42] <ImmortalQuail> whenever i try to log into a server itll say im banned and i cant join
#29 [00:42] <ImmortalQuail> and i tried with several servers ive never joined before and im still banned
#30 [00:43] <DeafieGamer> When was your account last used
#31 [00:44] <DeafieGamer> While as in how long?
#32 [00:44] <ImmortalQuail> i last used it at the begining of the summer to play feed the beast
#33 [00:44] <DeafieGamer> Like Aug?
#34 [00:44] <DeafieGamer> July?
#35 [00:45] <ImmortalQuail> around june may ish
#36 [00:45] <DeafieGamer> Yup, you will need to change your password, ImmortalQuail
#37 [00:45] <DeafieGamer> Your account have been compromised
#38 [00:45] <webrosc> may have been*
#39 [00:46] <ImmortalQuail> ok ill check that out
#40 [00:49] <ShaneyB123> i downloaded and installed that driver update and it works, thankyou so much :)
#41 [00:50] <ImmortalQuail> alrighty i changed my account name and password
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#67 [03:07] <SM1L3R> hi
#68 [03:07] <SM1L3R> i need some help
#69 [03:07] <SM1L3R> i cant login by minecraft
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#74 [03:12] <Guest57091> Minecraft doesn't work allway this launcher error log.What can I do. # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001aedc933, pid=5196, tid=0x0000000000001bd4 # # JRE version: Java(TM) SE Runtime Environment (8.0_102-b14) (build 1.8.0_102-b14) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.102-b14 mixed mode windows-amd64 compressed oops) # Prob
#75 [03:12] <Chromaryu> Guest57091: Try toggling VBOs in Video Setting
#76 [03:12] <Guest57091> ok i try
#77 [03:14] <Guest57091> THanks it works
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#86 [03:21] <Limited> java.lang.NullPointerException: group
#87 [03:21] <Limited> How to fix
#88 [03:21] <pie_flavor> Limited: What antivirus are you using?
#89 [03:21] <Limited> Avira
#90 [03:24] <Limited> ??
#91 [03:24] <mattym> ??> Limited av/avira
#92 [03:24] <Absol> Limited: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#93 [03:24] <Absol> Limited: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#94 [03:25] <Limited> Will it work then?
#95 [03:26] <mattym> Limited, Should, this will at least let us know if Avira is or isnt the issue for you
#96 [03:26] <Limited> Thanks
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#102 [03:32] <Edo2> Hey
#103 [03:33] <Edo2> I have a problem with minecraft
#104 [03:33] <Edo2> java.lang.nullpointerexception group
#105 [03:33] <Edo2> How to fixed??
#106 [03:35] <pie_flavor> Edo2: hello again Limited
#107 [03:35] <pie_flavor> you were already given instructions
#108 [03:35] <Edo2> I restart PC
#109 [03:35] <Edo2> :\
#110 [03:35] <pie_flavor> you were already given instructions
#111 [03:36] <Edo2> Can you send again
#112 [03:37] <pie_flavor> ??> Edo2 av/avira
#113 [03:37] <Absol> Edo2: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#114 [03:37] <Absol> Edo2: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
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#117 [03:37] <Edo2> Oke thanks :D
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#147 [05:01] <Biffi> Ciao
#148 [05:01] <Biffi> ho un problema su Mcpe
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#155 [05:47] <TheGamingFire> There is a problem with the device AMD Radeon R5 M200 / HD 8500m Series. 'Error code 43 for the driver for the graphics unit'
#156 [05:55] * Hepper [Hepper@notlogged] has joined #minecrafthelp
#157 [05:55] <Hepper> Hello i have a error but i cant fix it
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#160 [05:57] <Hepper_> Hello
#161 [06:27] <TheGamingFire> There is a problem with the device AMD Radeon R5 M200 / HD 8500m Series. 'Error code 43 for the driver for the graphics unit'
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#165 [06:33] <Chromaryu> ??< index
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#179 [07:04] <Isaac> So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
#180 [07:07] <Isaac> @So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
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#184 [07:08] <Isaac> @So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
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#186 [07:11] <Isaac> So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
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#188 [07:13] <Isaac> So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
#189 [07:14] * Marc [Marc@notlogged] has joined #minecrafthelp
#190 [07:15] <Isaac> So i just was on a page to update my driver's. and they made me copy this webpage. http://paste.ubuntu.com/23298014/
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#197 [07:23] <Astartes_169th> hello?
#198 [07:25] <Astartes_169th> I have issue when I play in multiplay can anyone help?
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#205 [07:51] <Chukurs> I need help with playing the game, it doesn't allow me to play, it says that the graphic drivers are out of date
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#211 [07:58] <Chukurs> I need help with the game, it can't play it, it says that the graphic drivers are outdated
#212 [07:59] <Chukurs> but i just updated everything
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#215 [08:03] <Limeonix> I cant play minecraft because my game keeps freezing
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#230 [08:53] <Cyan_> hello anyone!
#231 [08:53] <Cyan_> i need help urgently
#232 [08:54] <Cyan_> i have a minecraft account that someone has hacked into
#233 [08:54] <Cyan_> and they changed the email and password plus my username
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#238 [08:56] <Cyan_> hello my account has been hacked
#239 [08:56] <Cyan_> my account has been stolen
#240 [08:56] <GreyVulpine> Cyan_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#241 [08:56] <Cyan_> i have tried
#242 [08:56] <Cyan_> my username has been changed can you please change it please
#243 [08:56] <GreyVulpine> There's nothing we can do about it here, please wait for a respose via email from Mojang's Customer Support
#244 [08:57] <Cyan_> i have to wait 1 month again to change my username i think it is something inaproprate
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#246 [08:59] <Cyan_> come on help
#247 [08:59] <GreyVulpine> There's nothing we can do about it here, please wait for a respose via email from Mojang's Customer Support
#248 [08:59] <Cyan_> how long do i have to wait
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#253 [09:11] <jackson> hello
#254 [09:12] * Manu [Manu@notlogged] has joined #minecrafthelp
#255 [09:12] <Manu> I got 11 emails from mojang
#256 [09:12] <Manu> he email address associated with your Mojang account has been changed to tomson@gmail.com. If you were not the one to request this change, your account may have been compromised. To dispute the change follow this link https://account.mojang.com/dispute/emailchange/s85d566a221s23x6c89v58b7q96r3323 Take care, Mojang.
#257 [09:13] <Manu> The Emails look like that
#258 [09:13] <jackson> my old account just logged me out one day and it would not let me back on
#259 [09:13] <GreyVulpine> Manu - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#261 [09:13] <Manu> thanks
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#269 [09:34] <dan_crafts> hey?
#270 [09:34] <dan_crafts> is anyone online?
#271 [09:34] <dan_crafts> I need help with my minecraft
#272 [09:35] <dan_crafts> whenever I play in windowed mode it is fine
#273 [09:35] <dan_crafts> but when I go into fullscreen it looks so de-saturated
#274 [09:36] <dan_crafts> alright sick
#275 [09:36] <dan_crafts> no-one is online
#276 [09:36] <dan_crafts> as usually
#277 [09:37] <dan_crafts> usuall*
#278 [09:37] <dan_crafts> I try every fucking day
#279 [09:37] <Absol> dan_crafts: Please keep it civil
#280 [09:37] <dan_crafts> fuck
#281 [09:37] * Absol kicked dan_crafts from #minecrafthelp (Reason: an_crafts :Keep it civilized, you are just a human being)
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#294 [10:02] <Kv> Hi
#295 [10:03] <Kv> When i try to login to the minecraft website it gives me a message saying that there is an error and i should try again
#296 [10:04] <Kv> An error prevented your request from being processed. Please try again.
#297 [10:04] <Kv> An error prevented your request from being processed. Please try again.
#298 [10:05] * Kv [Kv@notlogged] has left #minecrafthelp
#299 [10:05] * Kv [Kv@notlogged] has joined #minecrafthelp
#300 [10:06] <Kv> When i try to login to the minecraft website it gives me a message saying that there is an error and i should try again
#301 [10:06] * henryelmest123 [henryelmest123@notlogged] has joined #minecrafthelp
#302 [10:07] <henryelmest123> hi
#303 [10:07] <henryelmest123> i need help
#304 [10:07] <henryelmest123> i need help with minecraft
#305 [10:08] <henryelmest123> sombody can help me???
#306 [10:09] * LightTheCandle [LightTheCandle@notlogged] has joined #minecrafthelp
#307 [10:09] <LightTheCandle> someone hacked my account
#308 [10:10] <henryelmest123> light...
#309 [10:10] <LightTheCandle> ?
#310 [10:10] <henryelmest123> dont say it hee
#311 [10:10] <henryelmest123> its for hellp
#312 [10:10] <henryelmest123> Account issue? http://is.gd/mc_acct
#313 [10:10] <henryelmest123> go there
#314 [10:11] <henryelmest123> http://is.gd/mc_acct
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#317 [10:13] * Anzhi is now known as Anzhelika|Away
#318 [10:14] <Kv> When i try to login into the minecraft website it gives me a message saying that there is an error and i should try again
#319 [10:15] * Anzhelika|Away is now known as Anzhi
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#322 [10:16] <henryelmest123> i need help with minecraft
#323 [10:17] * kiwiwulf [kiwiwulf@notlogged] has quit. (Ping timeout: 195 seconds)
#324 [10:17] <henryelmest123> i downloaded windows 10 and i cant play minecraft
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#328 [10:21] <TNTDoesGaming> I have downloaded minecraft on my PC, but it keeps telling me to 'fix the issue' by installing new drivers. I followed instructions on how to update them and I restarted minecraft again, but it still says i have issues. I followed more instructions to make a DxDiag report, which can be found here: http://paste.ubuntu.com/23298856/ and I came to this site for help
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#332 [10:31] <TNTDoesGaming> ?
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#336 [10:37] * GoldenArtery [GoldenArtery@notlogged] has joined #minecrafthelp
#337 [10:37] <GoldenArtery> I
#338 [10:37] <GoldenArtery> I need help
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#341 [10:44] <ActionKenni> hello
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#344 [10:46] <ActionKenni> Is there a way to find out wich email belongs to you username?
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#346 [10:52] * manskull100 [manskull100@notlogged] has joined #minecrafthelp
#347 [10:52] <manskull100> i bought the game but it says i can only play the demo
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#352 [11:04] <DieTrovatos> My minecraft account email adresse was changed to none what to do?
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#356 [11:16] <daniel_> hola quien me ayuda aunque me dijeron que no hiciera eso?????
#357 [11:17] <daniel_> miren mi proplema ------------------ System Information ------------------ Time of this report: 10/9/2016, 12:11:23 Machine name: DANIEL Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160310-0600) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Dell Inc. System Model: OptiPlex 780 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03 Proces
#358 [11:17] * mrharrey552 [mrharrey552@notlogged] has joined #minecrafthelp
#359 [11:18] <daniel_> hola???
#360 [11:18] <mrharrey552> Hello i am having issues, i am able to log onto my ACCOUNT BUT WHEN I CLICK PLAY IT COMES UP WITH AN ERROR
#361 [11:19] <mrharrey552> i have also looked about for help online and have been told to paste this to someone who can offer help
#362 [11:19] <mrharrey552> http://paste.ubuntu.com/23299202/
#363 [11:19] <daniel_> parece que esto no funciona
#364 [11:21] <daniel_> http://paste.ubuntu.com/23299228/
#365 [11:21] <mrharrey552> i do not know why that is, i just want to be able to play minecraft :(
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#367 [11:22] <daniel_> esto es una perdida de tiempo
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#373 [11:29] <maxshadow2014> this is my error: # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005c99ae15, pid=11572, tid=11580 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x6ae15] # # Failed to write core dump. Minidump
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#376 [11:32] <maxshadow2014> any suggestions?
#377 [11:35] * superman0400 [superman0400@notlogged] has joined #minecrafthelp
#378 [11:35] <superman0400> my minecraft launcher says this: FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: java.io.FileNotFoundException: /Users/yapinjin/Library/Application Support/minecraft/launcher.pack (No space left on device) at net.minecraft.bootstrap.Bootstrap.unpack(Bootstrap.java:146) at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:123) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) at
#379 [11:36] <superman0400> it says to fix it
#380 [11:37] <superman0400> is anyone on?
#381 [11:37] <superman0400> i really need help
#382 [11:52] <GreyVulpine> " Unable to un-lzma: java.io.FileNotFoundException: /Users/yapinjin/Library/Application Support/minecraft/launcher.pack (4No space left on device)"
#383 [11:52] <GreyVulpine> ^
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#387 [12:15] <xReQueTZ> http://paste.ubuntu.com/23299396/
#388 [12:16] * Cleo [Cleo@notlogged] has joined #minecrafthelp
#389 [12:16] <Cleo> I was wondering how to get rid of a resource pack
#390 [12:16] <Cleo> minecraft keeps crashing
#391 [12:18] <Cleo> minecraft is not able to work when i try and open it
#392 [12:18] <Cleo> nevermind. no one likes me anyway
#393 [12:18] <Cleo> IM CRYING
#394 [12:18] <Cleo> IM CRYING
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#397 [12:25] <GaryTheFrog> i have a problem.
#398 [12:25] <GaryTheFrog> i use esdf for movement, a for sprint, and z for sneak
#399 [12:26] <GaryTheFrog> whenever i sneak and move backward, i can't switch to back-left. I have to release D to go left. Same for left: i can't switch to back-left.
#400 [12:27] <GaryTheFrog> so basically i can't go back-left
#401 [12:27] <GaryTheFrog> i'm using 1.10.2
#402 [12:27] <GaryTheFrog> i'll try restarting
#403 [12:28] <GaryTheFrog> restarting minecraft
#404 [12:28] <GaryTheFrog> swap hands is g
#405 [12:29] <GaryTheFrog> i restarted and it went back to normal. odd
#406 [12:29] <GaryTheFrog> i was building a bridge on survival when i noticed it
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#409 [12:30] <GaryTheFrog> i got it to happen again
#410 [12:31] <GaryTheFrog> i had to go back-left from the way i was building, hold shift, and go back to the corner
#411 [12:31] <GaryTheFrog> *x
#412 [12:31] <GaryTheFrog> *z
#413 [12:32] <GaryTheFrog> then go back-left, stop pressing back, then press back again
#414 [12:33] <GaryTheFrog> it seems to persist until i close the game
#415 [12:35] <GaryTheFrog> doesn't happen with default controls
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#418 [12:36] <GaryTheFrog> switched back to esdf, it happens again
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#420 [12:42] <Dylan_> Hello, whenever I wear armor, how comes it doesn't show up above the xp bar? Is this a GUI problem?
#421 [12:42] <Dylan_> Does anyone know?
#422 [12:43] <GaryTheFrog> what version
#423 [12:43] <Dylan_> I am in 1.10.2
#424 [12:44] <GaryTheFrog> idk
#425 [12:44] <Dylan_> :/
#426 [12:44] * MarkThaMoose [MarkThaMoose@notlogged] has joined #minecrafthelp
#427 [12:44] <GaryTheFrog> have you tried restarting mc?
#428 [12:44] * maxshadow2014 [maxshadow2014@notlogged] has quit. (Ping timeout: 195 seconds)
#429 [12:44] <Dylan_> Yes
#430 [12:45] <GaryTheFrog> you can see your health and hunger?
#431 [12:45] <MarkThaMoose> What is the command to go to the modded support?
#432 [12:45] <Dylan_> Yeah I can
#433 [12:45] <GaryTheFrog> have you taken it off and put it on again?
#434 [12:45] <GaryTheFrog> i'm not much help am i
#435 [12:45] <Dylan_> The armor?
#436 [12:45] <GaryTheFrog> yeah
#437 [12:46] <Dylan_> Yep, it happens every time I login
#438 [12:46] <GaryTheFrog> i wish the people here were more active...
#439 [12:46] <Dylan_> Nothing seems to work, I'm wondering if it is a GUI option
#440 [12:46] <Dylan_> lol same
#441 [12:46] <GaryTheFrog> i don't believe that's in the options....
#442 [12:47] <Dylan_> It would be nice to talk to a senior.. maybe they would know
#443 [12:47] <GaryTheFrog> check in the bug lists. i'm doing that for my issue.
#444 [12:48] <Dylan_> Does mojang have an email service?
#445 [12:48] <GaryTheFrog> they don't usually respond afaik
#446 [12:48] <Dylan_> Or what is their email
#447 [12:48] <Dylan_> Oh ok
#448 [12:48] <GaryTheFrog> they have a bug tracker
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#450 [12:48] <Dylan_> Thanks for the help, cya
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#452 [12:49] <GaryTheFrog> it makes me not want to play the current version when i see the bugs fixed in the snapshots
#453 [12:52] <GaryTheFrog> well, i don't really want to look through the bug tracker itself for this. i'm going to report it.
#454 [12:52] <GaryTheFrog> wait
#455 [12:52] <GaryTheFrog> search exists
#456 [12:53] <GaryTheFrog> nvm
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#466 [13:04] <Logan> I so started digging really far and now I Am in some kind of infinite world and can't get out I'm in creative mode and I don't want to lose all my buildings.
#467 [13:05] <mattym> Logan, if you do /kill it should kill your character and take you back to your last spawn/bed
#468 [13:07] <Logan> How do you kill your character
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#470 [13:10] <Logan> I dug down deep and now I am in some kind of infinite world and don't know how to get out. I also don't know how to kill my own character in creative mode.
#471 [13:10] <mattym> Logan, As I said, type /kill
#472 [13:14] <Logan> Where do you type
#473 [13:14] * Drano12 [Drano12@notlogged] has joined #minecrafthelp
#474 [13:15] <mattym> Logan, In the game, if you havent changed the setting for it, hit the T on your keyboard, that should open the chat box
#475 [13:15] <mattym> Logan, Type /kill then hit enter
#476 [13:16] <mattym> GaryTheFrog, Your issue sounds like a limitation of your computers hardware.
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#478 [13:17] <GaryTheFrog> have you tried to reproduce it>
#479 [13:18] * Drano12 [Drano12@notlogged] has quit. (Ping timeout: 195 seconds)
#480 [13:18] <mattym> GaryTheFrog, Lots of computers or keyboards for them have a limit to how many keys they will recognize are being pressed at any moment
#481 [13:18] <GaryTheFrog> i already said them but these are the steps
#482 [13:18] <GaryTheFrog> http://pastebin.com/1UMYjYMn
#483 [13:18] <GaryTheFrog> ok
#484 [13:18] <mattym> GaryTheFrog, If you are using all letters for the movement, it may be the issue
#485 [13:19] <GaryTheFrog> but it doesn't work with back-right
#486 [13:19] <GaryTheFrog> or any other diagonal
#487 [13:20] <mattym> yes, cause diagonals mean pressing more buttons at once, which your hardware may not support
#488 [13:20] <GaryTheFrog> i mean the bug is only there with back-left (Z+D+S)
#489 [13:20] <mattym> GaryTheFrog, Im changing my settings atm to see if i get the same issue
#490 [13:21] <GaryTheFrog> is first person ok in bug reports?
#491 [13:21] <mattym> GaryTheFrog, What do you mean?
#492 [13:22] <GaryTheFrog> I could not .... I expected I would be able to....
#493 [13:23] <mattym> GaryTheFrog, Ok, i just set my stettings to the same you had, and did the same thing and it worked
#494 [13:23] <GaryTheFrog> strange
#495 [13:23] <mattym> GaryTheFrog, Keep in mind I have a very expensive keyboard with a large key rollover buffer
#496 [13:24] <mattym> which means its made to keep track of all the keys being pressed even if its "too many"
#497 [13:24] <GaryTheFrog> it's just odd how specific it is. it's reproducible on my computer though.
#498 [13:24] <mattym> GaryTheFrog, As i inittialy said, i think the issue you are getting is due to your keyboard only being able to recognize a set number of keys being pressed at one time
#499 [13:25] <GaryTheFrog> ik
#500 [13:25] <GaryTheFrog> i have some sort of acer laptop
#501 [13:25] <GaryTheFrog> so that sounds right
#502 [13:25] <mattym> im about to test it on my older laptop, but its keyboard is messed up already, so it may not be the best test
#503 [13:26] <GaryTheFrog> i'm gonna try a bluetooth apple keyboard if i can connect it
#504 [13:26] <mattym> that would usally be worse
#505 [13:26] <mattym> if its wireless it probably has a similar limitation
#506 [13:26] <GaryTheFrog> oh
#507 [13:27] <mattym> Try it anyway
#508 [13:27] <mattym> GaryTheFrog, The i think if you just switch sneak back to the Shift key, it may work fine for you
#509 [13:28] <GaryTheFrog> meh. it's so specific i don't really care that much
#510 [13:28] <GaryTheFrog> i'll try rdfg too
#511 [13:29] <GaryTheFrog> can't get it to connect
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#513 [13:30] <GaryTheFrog> oh also
#514 [13:30] <GaryTheFrog> it doesn't happen until i do the thing with the edge
#515 [13:30] <mattym> yeah i tried all that and didnt have anything different than normal happen
#516 [13:30] <mattym> ??> GaryTheFrog win/reinst
#517 [13:31] <Absol> GaryTheFrog: You may need to reinstall the locally installed files that Minecraft puts into place.
#518 [13:31] <Absol> GaryTheFrog: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#519 [13:31] <mattym> GaryTheFrog, Try the instructions from Absol
#520 [13:31] <mattym> GaryTheFrog, You will need to redo the controll settings after
#521 [13:32] <Logan> Ok so I tried to type in /kill but nothing happened
#522 [13:32] <GaryTheFrog> ok
#523 [13:32] <GaryTheFrog> it doens't happen with rdfg btw
#524 [13:32] <mattym> GaryTheFrog, Still using Z for sneak?
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#526 [13:33] <Logan> Mattym do u have any other ideas
#527 [13:33] <mattym> Logan, Nothing at all happened?
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#529 [13:33] <GaryTheFrog> no i'll try that
#530 [13:34] <Logan> No nothing happened and I tired multiple times
#531 [13:34] <mattym> Logan, Do you remember an X,Y,Z location in the world for any of the things you made?\
#532 [13:35] <GaryTheFrog> no problem with z for sneak either
#533 [13:35] <GaryTheFrog> should i keep my versions or launcher profiles
#534 [13:35] <Logan> No
#535 [13:35] <mattym> GaryTheFrog, No, just keep the saves folder
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#539 [13:37] <mattym> Logan, Hit Esc then choose Open To Lan, in the options it gives you, turn cheats on then finish opening the game to LAN, after that try /kill again
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#541 [13:38] <GaryTheFrog> i am experienced. is there anything wrong with keeping resource packs, mods or screenshots. ik i shouldn't need to ask
#542 [13:38] <GaryTheFrog> keeping meaning
#543 [13:38] <GaryTheFrog> copying into another folder
#544 [13:38] <GaryTheFrog> and putting back
#545 [13:39] <mattym> GaryTheFrog, Yeah, just for now keep them out of the .minecraft folder
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#547 [13:39] <mattym> GaryTheFrog, Try the settings in the game after its reinstalled itself, and before adding anything back in
#548 [13:39] <GaryTheFrog> ok
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#550 [13:40] * skaluN [skaluN@notlogged] has joined #minecrafthelp
#551 [13:40] <skaluN> I have a random speed in minecraft help me its annoying
#552 [13:40] <mattym> skaluN, What?
#553 [13:40] <GaryTheFrog> skaluN: details?
#554 [13:40] <skaluN> Looks like a speed hack
#555 [13:40] <skaluN> no one has it
#556 [13:40] <skaluN> i dont have any mods
#557 [13:40] * Mohamed [Mohamed@notlogged] has joined #minecrafthelp
#558 [13:40] <mattym> ??> skaluN win/reinst
#559 [13:40] <Absol> skaluN: You may need to reinstall the locally installed files that Minecraft puts into place.
#560 [13:40] <Absol> skaluN: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#561 [13:41] <skaluN> i tried it already
#562 [13:41] <mattym> skaluN, Try the instructions from Absol, see if it happens after
#563 [13:41] <skaluN> u tried it 10 times
#564 [13:41] <skaluN> i*
#565 [13:41] <GaryTheFrog> skaluN: what are your controls? what are you pressing?
#566 [13:41] <skaluN> nothing
#567 [13:41] <skaluN> everything is just speeded up
#568 [13:41] <GaryTheFrog> what do you mean
#569 [13:41] <skaluN> like everything
#570 [13:41] <skaluN> the main screen
#571 [13:41] <skaluN> it looks like im hacking
#572 [13:42] <skaluN> and its really annoying
#573 [13:42] <GaryTheFrog> mobs?
#574 [13:42] <skaluN> huh?
#575 [13:42] <GaryTheFrog> are mobs faster than usual
#576 [13:42] <skaluN> no
#577 [13:42] <skaluN> they are the same
#578 [13:42] <skaluN> but only me
#579 [13:42] <GaryTheFrog> your controls are default, and you are pressing w?
#580 [13:42] <mattym> skaluN, Then what do you mean by sped up?
#581 [13:42] <GaryTheFrog> and w only?
#582 [13:42] <skaluN> i can dig faster, walk faster , swim faster, but everything else is normal
#583 [13:42] <GaryTheFrog> can you record it?
#584 [13:43] <skaluN> yes i press only w
#585 [13:43] <skaluN> i can try to
#586 [13:44] <skaluN> do you have any experience with that
#587 [13:44] <skaluN> before?
#588 [13:44] <skaluN> cause
#589 [13:44] <GaryTheFrog> recording?
#590 [13:44] <skaluN> no
#591 [13:44] <skaluN> the speed complaints
#592 [13:44] <GaryTheFrog> no but i'm not sure what you mean
#593 [13:44] <mattym> skaluN, Not seen anyone else
#594 [13:44] <DeafieGamer> can you show us on test server?
#595 [13:44] <mattym> skaluN, Are you sure you tried the reinstall the exact what Absol described
#596 [13:44] <skaluN> sure
#597 [13:44] <skaluN> im on 1.10.2
#598 [13:45] <skaluN> yes
#599 [13:45] <GaryTheFrog> for my issue: should i keep the saves folder where it is?
#600 [13:45] <skaluN> i even tried different launchers
#601 [13:45] <mattym> GaryTheFrog, Yes
#602 [13:45] <skaluN> deafie can you give some info
#603 [13:45] <skaluN> like the servers ip
#604 [13:45] <DeafieGamer> skaluN, connect here : mctest.ae97.net
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#607 [13:47] <skaluN> sup
#608 [13:47] <DeafieGamer> skaluN, keep launcher open
#609 [13:47] <skaluN> yea
#610 [13:47] <skaluN> okay
#611 [13:47] <DeafieGamer> ??> skaluN tools/hjt
#612 [13:47] <Absol> skaluN: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#613 [13:47] <Absol> skaluN: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#614 [13:48] <kinggoesgaming> aye DeafieGamer o/
#615 [13:48] <DeafieGamer> hey kinggoesgaming
#616 [13:49] <skaluN> http://paste.ubuntu.com/23299838/
#617 [13:49] <skaluN> my pc is complete shit
#618 [13:49] <Absol> skaluN: Please keep it civil
#619 [13:51] <DeafieGamer> ??> skaluN launcher/log
#620 [13:51] <Absol> skaluN: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#621 [13:51] <Absol> skaluN: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#622 [13:51] <kinggoesgaming> you say your pc is bad yet you have steam and skype running... they hog your memory :P
#623 [13:52] <skaluN> [21:51:49 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [21:51:49 INFO]: Current time is Oct 9, 2016 9:51:49 PM [21:51:49 INFO]: System.getProperty('os.name') == 'Windows 7' [21:51:49 INFO]: System.getProperty('os.version') == '6.1' [21:51:49 INFO]: System.getProperty('os.arch') == 'amd64' [21:51:49 INFO]: System.getProperty('java.version') == '1.8.0_25' [21:51:49 INFO]: System.getProperty('java.vendor')
#624 [13:52] <skaluN> here
#625 [13:52] <kinggoesgaming> er a ubuntu paste pls
#626 [13:53] <GaryTheFrog> oh my minecraft loaded
#627 [13:53] <kinggoesgaming> \o/
#628 [13:53] <GaryTheFrog> created creative, default world
#629 [13:53] <DeafieGamer> ??> skaluN paste
#630 [13:53] <Absol> skaluN: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#631 [13:53] <DeafieGamer> paste it there
#632 [13:54] <skaluN> CAN YOU PLEASE TELL ME HOW CAN I GET THE LOGS WHILE IN GAME????
#633 [13:54] <DeafieGamer> you just did?
#634 [13:54] <mattym> ??> skaluN launcher/open
#635 [13:54] <Absol> skaluN: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#636 [13:54] <mattym> skaluN, Make those changes ^ then start the game
#637 [13:54] <mattym> skaluN, Then when its started, get the launcher log as previously instructed
#638 [13:55] <GaryTheFrog> set controls
#639 [13:55] <skaluN> http://paste.ubuntu.com/23299878/
#640 [13:55] <GaryTheFrog> it still happens
#641 [13:55] <skaluN> here
#642 [13:55] <GaryTheFrog> must be a hardware issue
#643 [13:56] <GaryTheFrog> i'd test it on an older version but i don't feel like it rn
#644 [13:56] <GaryTheFrog> it only happens when sneaking anyway
#645 [14:00] <skaluN> HELO ??
#646 [14:00] <mattym> skaluN, Nothing seems off there, what did you mean multiple launchers? There is only one.
#647 [14:01] <skaluN> i dunnp
#648 [14:01] <GaryTheFrog> unofficial alternate launchers?
#649 [14:01] <skaluN> i dont get this bullshit
#650 [14:01] * Absol kicked skaluN from #minecrafthelp (Reason: kaluN :Keep it civilized, you are just a human being)
#651 [14:02] * skaluN [skaluN@notlogged] has joined #minecrafthelp
#652 [14:02] <skaluN> sorry
#653 [14:02] <GaryTheFrog> no offense, but two swears?
#654 [14:02] <GaryTheFrog> nvm
#655 [14:02] <GaryTheFrog> pls don't kick me
#656 [14:03] * santiago [santiago@notlogged] has joined #minecrafthelp
#657 [14:04] <skaluN> okay
#658 [14:04] <skaluN> it doesnt matter
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#660 [14:04] <mattym> GaryTheFrog, You said it was only happening with the first set of custom keys you treid right?
#661 [14:04] <skaluN> can you just tell my why my game is sped up?
#662 [14:04] <GaryTheFrog> yes
#663 [14:04] * livie [livie@notlogged] has joined #minecrafthelp
#664 [14:04] <mattym> GaryTheFrog, The other set and default worked fine
#665 [14:05] * imgr8yourbadm8 [imgr8yourbadm8@notlogged] has joined #minecrafthelp
#666 [14:05] <GaryTheFrog> yes
#667 [14:05] <mattym> GaryTheFrog, Can you see what happens with wasd and crouch set to z
#668 [14:05] <GaryTheFrog> ok
#669 [14:05] <mattym> GaryTheFrog, Cause im guessing your keyboard doesnt like too many keys pressed in one section of the keyboard
#670 [14:05] <mattym> GaryTheFrog, Probably has to do with the way its wired.
#671 [14:06] <mattym> skaluN, No, because it shouldnt be unless something was done to the game
#672 [14:06] <GaryTheFrog> works fine
#673 [14:06] * Ralo64 [Ralo64@notlogged] has joined #minecrafthelp
#674 [14:06] <skaluN> can you just tell my why my game is sped up?
#675 [14:06] <mattym> GaryTheFrog, Yeah i think it may just be something to do with your hardware and that specific combination
#676 [14:06] <GaryTheFrog> i'll try dsef (switched e and d)
#677 [14:07] <skaluN> I JUST FACTORY RESET MY PC , and you tell me that i have cheats
#678 [14:07] <skaluN> alltho
#679 [14:07] <skaluN> i have no mods in my game
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#681 [14:08] <mattym> GaryTheFrog, Oddly, my old laptop, the space, backspace, up, and down keys will all stop working radomly
#682 [14:08] <mattym> GaryTheFrog, Just something to do with the way the designer wired it.
#683 [14:08] <GaryTheFrog> works fine with dsef
#684 [14:08] * imgr8yourbadm8 [imgr8yourbadm8@notlogged] has quit. (Ping timeout: 195 seconds)
#685 [14:08] <Ralo64> Hello, my minecraft keeps crahing just before it opens. In the console it says "pixel format not accelerated." Heres the DxDiag report: http://paste.ubuntu.com/23299921/
#686 [14:08] <GaryTheFrog> it's like just the d key
#687 [14:09] <GaryTheFrog> it is!
#688 [14:09] <GaryTheFrog> i tried dsef but with the same control sequence as before
#689 [14:09] <mattym> Ralo64, Can you open the launcher, hit edit profile and look for where it says Executable, tell me whats in the text box next to it
#690 [14:09] <GaryTheFrog> and it happened again! but with forward-left!
#691 [14:09] <Ralo64> ok
#692 [14:09] <mattym> Ralo64, You may need to mark the check box on the other side if it isnt
#693 [14:10] <mattym> GaryTheFrog, Yeah, could just be a limit of the hardare, or possibly damage to that key
#694 [14:10] <Ralo64> ok
#695 [14:10] <skaluN> can you help me?/
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#697 [14:11] <skaluN> i need to know why is it sped up
#698 [14:11] <mattym> skaluN, Is the game currently open
#699 [14:11] <GaryTheFrog> i changed z to x. it's the s and d keys. but i already decided to not care so
#700 [14:11] <livie> Hi, I was wondering if i could get some help, I purchased the game back in 2011, and recently it acts like I haven't purchased the game at all, I have migrated the account to my knowledge.
#701 [14:11] <mattym> skaluN, Force it to crash by holding F3 and C together untill it crashes, if your on a laptop, you may need to do FN F3 and C
#702 [14:12] <mattym> livie, Are you sure you are checking on the correct mojang account, the one you either purchased the game on or migrated to?
#703 [14:12] <GaryTheFrog> thanks anyways
#704 [14:12] <skaluN> okay
#705 [14:12] <skaluN> it crashed
#706 [14:12] <mattym> GaryTheFrog, Wired external keyboard are cheap
#707 [14:12] <mattym> ??> skaluN launcher/crash-log
#708 [14:12] <Absol> skaluN: We need to see your crash log, which appears after a crash.
#709 [14:12] <Absol> skaluN: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#712 [14:13] <skaluN> http://paste.ubuntu.com/23299954/
#713 [14:13] <DeafieGamer> That's all you showing us?
#714 [14:14] <skaluN> that is everything rn
#715 [14:14] <livie> I have tried both of the log-ins as far as I can tell, would you like me to try again just to make sure?
#716 [14:14] <skaluN> all the otherstuff is from a hour aago
#717 [14:14] * imgr8yourbadm8 [imgr8yourbadm8@notlogged] has joined #minecrafthelp
#718 [14:14] <mattym> livie, Not yet, do you remember the error or issues it giving you?
#719 [14:14] * WhiteFang273 [WhiteFang273@notlogged] has joined #minecrafthelp
#720 [14:14] <mattym> skaluN, Ok, close the game and launcher completely
#721 [14:15] <mattym> skaluN, Then start it again, force the crash, and get us a link to what it shows
#722 [14:15] <DeafieGamer> skaluN, please copy text from %appdata%\Roaming\.minecraft\crash-reports\crash-2016-10-09_22.12.24-client.txt and paste it on paste.ubuntu.com
#723 [14:15] <imgr8yourbadm8> hello everytime i try to start my minecraft it crashes can somebody send me the paste link so i can give you better details
#724 [14:15] <mattym> ??> imgr8yourbadm8 paste
#725 [14:15] <Absol> imgr8yourbadm8: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#728 [14:16] <skaluN> http://paste.ubuntu.com/23299969/
#729 [14:16] <livie> It works ,but it only gives me the option to play demo, I didn't purchase the game from a third party, and before now it had been working fine.
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#731 [14:17] <imgr8yourbadm8> well i started it up for the one hundreth time and it decides to work now lol thanks for the help tho
#732 [14:17] <mattym> livie, Ok if you log in at account.mojang.com/me what does it show under "My Games"
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#735 [14:17] <skaluN> done
#736 [14:18] <skaluN> thats the copy of the crashreport
#737 [14:18] <skaluN> can you please hurry up?
#738 [14:18] <skaluN> cause i cant do it all day long
#739 [14:18] <skaluN> its 11pm for me already
#740 [14:19] <GaryTheFrog> something relevant: http://www.minecraftforum.net/forums/archive/legacy-support/1750976-minecraft-too-sped-up
#741 [14:20] <GaryTheFrog> what is your max framerate?
#742 [14:20] <livie> It shows I have the game.
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#744 [14:21] <WhiteFang273> my game crashes and this is what appers ("java (TM) platform SE Binary has stopped working")
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#746 [14:21] <livie> along with my account and the date i purchased it.
#747 [14:21] <mattym> WhiteFang273, When does it crash?
#748 [14:22] <mattym> livie, Are you using the exact same login information on the game?
#749 [14:22] <WhiteFang273> evrey time i log on to single player or multiplayer
#750 [14:22] <mattym> WhiteFang273, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#751 [14:22] <skaluN> 120 fps
#752 [14:23] <WhiteFang273> what does vbo stand for?
#753 [14:23] <mattym> WhiteFang273, Its a rendering method some computers dont support
#754 [14:24] <WhiteFang273> i took my vbos off, now what?
#755 [14:24] <skaluN> my max framerate is 120 fps
#756 [14:24] <mattym> WhiteFang273, Try loading a world
#757 [14:24] * carloslapa [carloslapa@notlogged] has joined #minecrafthelp
#758 [14:24] <WhiteFang273> ok one second
#759 [14:24] <mattym> skaluN, That really shouldnt have anything to do with it
#760 [14:24] <mattym> skaluN, That really shouldnt have anything to do with it
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#762 [14:25] <WhiteFang273> its working so far
#763 [14:25] <DeafieGamer> Hmm
#764 [14:26] <mattym> For instance mine is set at that, and he was going much faster than normal from my POV as well.
#765 [14:26] <livie> Ah yep that was the issue Thank you very much for your assistance have a nice day!
#766 [14:27] <DeafieGamer> skaluN, question
#767 [14:27] <skaluN> sure
#768 [14:27] <DeafieGamer> ??> skaluN tools/teamviewer
#769 [14:27] * LORDYGNACIO [LORDYGNACIO@notlogged] has joined #minecrafthelp
#770 [14:27] <Absol> skaluN: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#771 [14:27] <Absol> skaluN: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
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#773 [14:28] <DeafieGamer> Will you let me do it so I can figure it out, skaluN ?
#774 [14:28] * livie [livie@notlogged] has quit. (Quit: Web client closed)
#775 [14:28] <skaluN> ya sure
#776 [14:29] <DeafieGamer> ??> skaluN tools/teamviewer/id
#777 [14:29] <skaluN> what is the id?
#778 [14:29] <DeafieGamer> ??> skaluN teamviewer/id
#779 [14:29] <skaluN> 684 750 666
#780 [14:29] <DeafieGamer> not here
#781 [14:29] <DeafieGamer> NOT HERE
#782 [14:29] <DeafieGamer> skaluN, /msg DeafieGamer
#783 [14:29] <mattym> DeafieGamer, use tools/teamviewer/quick-support
#784 [14:30] <DeafieGamer> ??> skaluN tools/teamviewer/quick-support
#785 [14:30] <Absol> skaluN: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#786 [14:30] <Absol> skaluN: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#787 [14:31] <skaluN> umm
#788 [14:31] <skaluN> i gave you the id
#789 [14:31] <DeafieGamer> I got it
#790 [14:31] * LORDYGNACIO [LORDYGNACIO@notlogged] has quit. (Ping timeout: 195 seconds)
#791 [14:31] <skaluN> can you start?/
#792 [14:32] <DeafieGamer> skaluN, check your pm
#793 [14:32] <skaluN> done
#794 [14:33] <DeafieGamer> umm
#795 [14:33] <skaluN> done?
#796 [14:33] <skaluN> you can do what u want
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#798 [14:36] <felipe> minicraft
#799 [14:36] * GaryTheFrog [GaryTheFrog@notlogged] has quit. ()
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#802 [14:38] <DeafieGamer> skaluN, you there?
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#805 [14:40] <skaluN> im here
#806 [14:41] * inpeciones [inpeciones@notlogged] has joined #minecrafthelp
#807 [14:41] <skaluN> hello ??
#808 [14:42] <inpeciones> hola
#809 [14:42] <skaluN> oh
#810 [14:42] <skaluN> i guess i found the solution
#811 [14:42] <inpeciones> http://paste.ubuntu.com/23300072/ no me abre el minacraft
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#814 [14:45] <impresiones> http://paste.ubuntu.com/23300072/
#815 [14:47] <mattym> impresiones, One moment
#816 [14:48] <mattym> impresiones, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#830 [15:24] <superalecguy> hello?
#831 [15:24] <superalecguy> I bought minecraft back in 2012 and for some reason i can no longer log into my account, it says it doesn't even exist, and i think the email i had it with was terminated somehow
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#844 [15:57] <icantseeyourtoes> hi, i'm having problems loading worlds in minecraft, the game opens and i can chose settings for worlds and such but just after i press "create world" it loads for a bit and then i get the windows message saying it stopped working, what do i do please?
#845 [15:58] <mattym> icantseeyourtoes, What is the error message you get?
#846 [15:59] <icantseeyourtoes> give me one second so i can get the exact details
#847 [15:59] <icantseeyourtoes> sorry
#848 [15:59] * Paw [Paw@notlogged] has joined #minecrafthelp
#849 [15:59] <Paw> hello? :D
#850 [16:00] <icantseeyourtoes> the only thing i get is java platform SE binary has stopped working
#851 [16:00] <mattym> icantseeyourtoes, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#852 [16:01] <icantseeyourtoes> ok thanks i'll try that
#853 [16:02] <Paw> I need help with my minecraft laucher/account. i´ve purchased minecraft nearly 2 years ago and now i can only play demo again. everytime i tried to log in, minecraft created a random demo-account and told me i was logged in as 2 different users.
#854 [16:02] <mattym> Paw, If you log in at account.mojang.com/me what does it say under "My Games"
#855 [16:03] <icantseeyourtoes> M
#856 [16:03] <icantseeyourtoes> mattym, it worked, thank you so much.
#857 [16:04] <Paw> it says something about import old minecraft accounts
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#859 [16:06] <idkkk> i need help to make minecraft work for windows ten without having to buy minecraft again
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#862 [16:10] <Paw> sooo...how long do i have to wait? :D
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#866 [16:13] <MrBronzeV> Hey!
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#869 [16:15] <James_> Can't login to Mojang
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#873 [16:23] <SwagMode_> hello?
#874 [16:23] <SwagMode_> anyone here?
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#878 [16:34] <iBellaz> my minecraft password is not working after reseting it
#879 [16:35] <iBellaz> nvm its working THANKS
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#881 [16:40] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#883 [17:03] <spoon_> hello
#884 [17:04] <spoon_> ive been having an issue with logging into minecraft
#885 [17:04] <spoon_> it tells me my login credentials are incorrect
#886 [17:05] <spoon_> so i decide to change my password and when i do i go to log in with the changed password it still says incorrect
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#892 [17:24] <InsidiousRex> Hey, I have something of an odd problem.
#893 [17:24] <pie_flavor> InsidiousRex: What problem would that be?
#894 [17:24] <InsidiousRex> I logged into my server today and the game somehow changed my name to something I've never even seen before.
#895 [17:25] <pie_flavor> Are you sure you're not logged in as anyone else? Stupid question, I know, but check the launcher settings anyway.
#896 [17:25] <InsidiousRex> I logged out and I see the name listed where the client says "Welcome, Felipe Pickarski"
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#898 [17:26] <InsidiousRex> I logged out and logged back in, pie. It's my account.
#899 [17:26] <pie_flavor> that doesn't sound vanilla
#900 [17:26] <pie_flavor> are you using a custom launcher?
#901 [17:26] <InsidiousRex> It's vanilla. Minecraft 1.10.2
#902 [17:26] <pie_flavor> Where does it say Welcome, Felipe Pickarski
#903 [17:26] <ibra> Hello, I am trying to install minecraft for Windows 10 but I can not. It seems to be a problem with windows store payment proceures
#904 [17:27] <InsidiousRex> When you initiate the client, where you log in and out, in the bottom right corner.
#905 [17:27] <pie_flavor> Because your username doesn't pop up anywhere in the normal client except from in-game
#906 [17:27] <ibra> is there any other way to buy the windows 10 version?
#907 [17:27] <mattym> pie_flavor, Your username shows up on the launcher
#908 [17:27] <pie_flavor> lol the more you know.
#909 [17:27] <mattym> InsidiousRex, Is your username changed ingame as well?
#910 [17:27] <InsidiousRex> Yes.
#911 [17:28] <mattym> InsidiousRex, What should your ingame name be?
#912 [17:28] <pie_flavor> ibra: Unfortunately, the only way to obtain Windows 10 Edition is through the Windows Store. Could you describe your procedure and problem
#913 [17:28] <InsidiousRex> InsidiousRex, per my profile.
#914 [17:28] <InsidiousRex> I have no idea where Felipe Pickarski came from.
#915 [17:28] <InsidiousRex> My name is Scott.
#916 [17:28] <mattym> InsidiousRex, Looks like someone got into your account and changed the name.
#917 [17:28] <ibra> Hi pie_flavor thanks for you answer
#918 [17:29] <mattym> InsidiousRex, You should probably change your minecraft and email passwords
#919 [17:29] <InsidiousRex> How would I change the name back?
#920 [17:29] <mattym> ??> InsidiousRex mojang/email
#921 [17:29] <Absol> InsidiousRex: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#922 [17:29] <Absol> InsidiousRex: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#923 [17:29] <mattym> InsidiousRex, Fill out the form Absol linked and see if they will do it for you, otherwise you will need to wait 30 days from when it was changed
#924 [17:29] <ibra> I am in Venezuela, Xbox live people say the service is not available in my region
#925 [17:29] <ibra> is ther enay other way to play the game in windows 10?
#926 [17:30] <ibra> I see that other minecraft versions are unstable in Windows 10
#927 [17:30] <mattym> ibra, If its not available in your region, then there is nothing you can do.
#928 [17:31] <ibra> :(
#929 [17:31] <InsidiousRex> This is a little crazy.
#930 [17:31] <ibra> are you sure... my dotther dreams playing minecraft
#931 [17:31] <pie_flavor> ibra: You can always play the normal version.
#932 [17:32] <ibra> does it run in windwos 10?
#933 [17:32] <pie_flavor> The original Java version works on all platforms, including Windows 10.
#934 [17:32] <ibra> I tried the demo but it doesn´t work
#935 [17:32] <pie_flavor> That's a separate problem, which we can also probably diagnose.
#936 [17:33] <ibra> what should I do, I would like to be sure it is going tu run before buying it
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#938 [17:33] <ibra> I have java last version but the minecraft launcher isn ot working
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#940 [17:34] <pie_flavor> ibra: If you create a Mojang account and log in with it, you'll be able to play the demo version.
#941 [17:34] <ibra> I have already my mojan account
#942 [17:34] <pie_flavor> ibra: So you're saying it 'doesn't work'. What do you mean by 'doesn't work'/
#943 [17:34] <ibra> what version should I download
#944 [17:34] <ibra> whats is the ast stable one?
#945 [17:35] <pie_flavor> stability is almost guaranteed, just get the latest one
#946 [17:35] <ibra> wichs one is the last one¿?
#947 [17:35] <pie_flavor> what page are you looking at
#948 [17:36] <InsidiousRex> How is it even possible that somebody changed my account name? I'm having trouble understanding, since I can't find any links to do so myself.
#949 [17:37] <pie_flavor> InsidiousRex: You can change your account name in your account page on mojang.com.
#950 [17:37] <mattym> InsidiousRex, They got access to your account and changed it. It is limited to once per 30 days, so you wont see an option
#951 [17:37] <ibra> I am in the micreaft page in this moment... I do not remember what demo version I did download... Do you know how can I download a dem version? the last one?
#952 [17:37] <pie_flavor> Once it's changed, you can't change it again for 30 days, and your original name stays reserved for 7 more days after that in case you want to switch back.
#953 [17:37] <mattym> ibra, There is only one version
#954 [17:37] <pie_flavor> ibra: Just download the first one you see.
#955 [17:37] <pie_flavor> It's only the launcher.
#956 [17:37] <mattym> ibra, What happens when you try to use it?
#957 [17:38] <InsidiousRex> Yep. Changed October 8th.
#958 [17:38] <pie_flavor> The launcher itself downloads the Minecraft versions. All you're being offered is different forms of the launcher.
#959 [17:38] <pie_flavor> InsidiousRex: You won't be able to change it back until November 7th, then. Unless you fill out the form and Mojang changes it back for you.
#960 [17:39] <ibra> I am in the page now trying to download the windows version but is asking for money alreay :(
#961 [17:39] <pie_flavor> ibra: No, you can always download the launcher free of charge.
#962 [17:39] <ibra> could you please past here the link
#963 [17:39] <pie_flavor> On minecraft.net, right at the top there's a button 'get game'
#964 [17:40] <ibra> I do not remember how I did it the last time
#965 [17:40] <pie_flavor> or, hang on, no that's not right
#966 [17:40] <pie_flavor> ibra: on minecraft.net, click the menu button in the top-right
#967 [17:40] <ibra> I did it once but I think the upgrade the page
#968 [17:40] <pie_flavor> and then click the download button
#969 [17:40] <pie_flavor> then click the big green download button
#970 [17:41] <ibra> Ok
#971 [17:41] <ibra> I started... thats a lot!!
#972 [17:41] <ibra> please stay I will tell you the problem starting it
#973 [17:41] <ibra> I am running the installer
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#975 [17:42] <ibra> it is downloading the native launcher
#976 [17:43] <beau> I've reset my password multiple times, but It still isn't letting me login
#977 [17:43] <pie_flavor> beau: Did you try and fail to log in multiple times before resetting the password?
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#991 [18:22] <ibra> pie_flavor are you still around?
#992 [18:24] <ibra> Hi people I am trying to get minecraft runing in Windows 10
#993 [18:25] <ibra> it seems I got a problema with my video driver, I run the manufacturer autodetection tool, it found no problem
#994 [18:25] <mattym> ibra, Do you have the link to your dxdiag report? If so please post the link in this chat.
#995 [18:25] <ibra> http://paste.ubuntu.com/23300912/
#996 [18:25] <ibra> Hi mattym... thans for your help
#997 [18:25] <mattym> ibra, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#998 [18:26] <ibra> O my...
#999 [18:26] <ibra> ok, let me find some help
#1000 [18:26] <ibra> thanks again mattym
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#1003 [18:33] <Alex_> My game keeps crashing and it says a fatal error has been detected by java, ive tried everythimg and nothing has worked.
#1004 [18:33] <urielsalis> Alex_, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
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#1006 [18:38] <Alex_> i got paste.ubuntu.com/23300947
#1007 [18:39] <mattym> Alex_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1008 [18:40] <Alex_> okay i did it
#1009 [18:40] <mattym> Alex_, Try loading into a world again
#1010 [18:42] <Alex_> it works thank you so much
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#1017 [19:01] <anderson> anderson
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#1024 [19:06] <Lapiman> I just dug out a bunch of mob spawning rooms, but they're stacked on top of each other - then I realized that there's a per-chunk mob spawning limit, right?
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#1026 [19:07] <Lapiman> do I need to put my rooms next to each other horizontally to increase my yield? Or can they be vertical as well?
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#1032 [19:20] <DavidMFish> what do i do
#1033 [19:20] <DavidMFish> i dont have the pixel format
#1034 [19:20] <mattym> DavidMFish, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1035 [19:21] <DavidMFish> http://paste.ubuntu.com/23301046/
#1036 [19:21] <mattym> DavidMFish, One moment
#1037 [19:21] <DavidMFish> ok
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#1039 [19:22] <mattym> DavidMFish, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#1040 [19:23] <DavidMFish> ok working on it pls give me time my pc is slow
#1041 [19:24] <DavidMFish> https://downloadcenter.intel.com/downloads/eula/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25977%2Feng%2Fwin64_153343.4425.zip this one
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#1043 [19:24] <mattym> DavidMFish, No
#1044 [19:24] <mattym> DavidMFish, The 3rd one, that ends in .exe
#1045 [19:24] <DavidMFish> oh
#1046 [19:24] <DavidMFish> ok
#1047 [19:25] <DavidMFish> https://downloadcenter.intel.com/downloads/eula/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25977%2Feng%2Fwin64_153343.4425.exe this
#1048 [19:25] <mattym> DavidMFish, Yes
#1049 [19:25] <DavidMFish> ok
#1050 [19:25] <DavidMFish> 14mins remaining
#1051 [19:26] <DavidMFish> what after i download this
#1052 [19:26] <DavidMFish> will it just work
#1053 [19:27] <DavidMFish> mattym
#1054 [19:28] <MrBronzeV> Um, have them removed the Jungle biome? >_>
#1055 [19:32] <DavidMFish> mattym
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#1057 [19:32] <DavidMFish> mattym
#1058 [19:32] <DavidMFish> mattym
#1059 [19:35] <mattym> DavidMFish, When you finish downloading you need to install/run it and follow the directions it gives you.
#1060 [19:35] <mattym> MrBronzeV, No
#1061 [19:35] <MrBronzeV> mattym: okay, thanks
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#1063 [19:39] <DavidMFish> ok
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#1067 [19:46] <CoolCarl> My Minecraft account will not open because of some problem. What should I do
#1068 [19:48] * yEbOi [yEbOi@notlogged] has joined #minecrafthelp
#1069 [19:48] <yEbOi> Hello?
#1070 [19:49] <yEbOi> Hellllllllllllloooooooooooooo????????????????
#1071 [19:49] <Lapiman> yEbOi: yeah
#1072 [19:49] <yEbOi> I need some help my man
#1073 [19:49] <webrosc> ??> yEbOi ask
#1074 [19:49] <Absol> yEbOi: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1075 [19:49] <Absol> yEbOi: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1076 [19:49] <webrosc> CoolCarl, explain exactly the issue
#1077 [19:51] <yEbOi> ok so its been a while since ive played minecraft and im trying to get my account back but when i go to sent the email to reset my security question i dont get the email
#1078 [19:51] <webrosc> contact Mojang
#1079 [19:51] <webrosc> ??> yEbOi mojang/email
#1080 [19:51] <Absol> yEbOi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1081 [19:51] <Absol> yEbOi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1082 [19:52] <yEbOi> Geez ive been trying to find that for an hour now thanks
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#1085 [19:53] <Lapiman> Does anyone know anything about my mob spawner room question
#1086 [19:54] <webrosc> this is a tech support chat, maybe try the forums for gameplay assistance
#1087 [19:54] <Lapiman> oh shoot. I'm sorry
#1088 [19:54] <Lapiman> thanks
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#1094 [19:59] <blessable> I was trading my minecraft account then somebody scammed me and change the email/security questions! What do I do
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#1096 [19:59] <webrosc> kick yourself for breaking the EULA and contact Mojang to see if they can recover the account for you
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#1104 [20:22] <jazza> cant play minecraft, everytime i press play it just shows a white screen in game output(username)
#1105 [20:22] <jazza> using a mac
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#1120 [22:11] <Prime> I have just bought mine craft and it has installed and ready to go. But once the launch starts up it freezez and then said unable to launch. I just baought it like a half hour ago. what have i done wrong?
#1121 [22:12] <mattym> Prime, What was the actual error it gave you?
#1122 [22:12] <Prime> one moment let me type it up.
#1123 [22:15] <Prime> its not an error code. just a box that came up saying quote: Unable to start up Minecraft runtime enviorment. This is most likely caused by a coruption. please try to reientsal mincraft.: unquote.
#1124 [22:16] <Prime> I have done this but it stioll wont work.
#1125 [22:16] <mattym> Prime, What antivirus/firewall software do you have installed?
#1126 [22:16] <Prime> Avast
#1127 [22:16] <mattym> ??> Prime tools/hjt
#1128 [22:16] <Absol> Prime: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1129 [22:16] <Absol> Prime: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1130 [22:17] <Prime> okay brb
#1131 [22:22] <Prime> here you go. http://paste.ubuntu.com/23301399/
#1132 [22:23] <mattym> Prime, Ok, uninstall Avast, then restart the computer, try to reinstall Minecraft, if it works, you should be fine to reinstall the latest Avast.
#1133 [22:23] <mattym> Prime, If it doesnt work after that come back to the chat and let me know
#1134 [22:23] <Prime> okay brb
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#1136 [22:36] <Prime> hello I'm back wanted to thank the minecraft tech for ther help! it lkaunched!
#1137 [22:36] <mattym> Prime, Ok cool, remember you can reinstall the latest avast now if you want
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#1139 [22:36] <Prime> I have a question, the newest update of avast wont mess with the minecraft launch wil it?
#1140 [22:37] <Prime> My older bro once seac they buted head with games sometimes
#1141 [22:37] <mattym> Prime, Shouldnt
#1142 [22:37] <mattym> Prime, Avast isnt known to cause issues with MC, unless the install was broken/messed up which seemed to be your case
#1143 [22:38] <Prime> okay cool thank you again
#1144 [22:38] <Prime> bye!
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#1155 [23:34] <ChrisChan> Hi, i'm currently having troubles playing minecraft, apparently my drivers are not updated and the pixel format is not accelerated. I remember running minecraft on this computer years ago and it was working just fine. Here is my pastebin and help would be appreciated http://paste.ubuntu.com/23301666/
#1156 [23:34] <mattym> ChrisChan, One moment
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#1158 [23:35] <mattym> ChrisChan, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/106380/en-us
#1159 [23:35] <ChrisChan> Sure
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#1166 [23:40] <CRIZZOMIN> Can someone help me whit my account? I think it was stolen toten.
#1167 [23:41] * AU518987077|MD_ [AU518987077|MD_@notlogged] has joined #minecrafthelp
#1168 [23:41] <webrosc> ??> CRIZZOMIN account/hacked
#1169 [23:41] <Absol> CRIZZOMIN: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1170 [23:41] <Absol> CRIZZOMIN: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1172 [23:43] <ChrisChan> ok thanks that solved it :)
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#1177 [23:48] <wenstob> i need help installing minecraft 1.10. my graphics card is an intel 4series express chipset
#1178 [23:48] <wenstob> im pretty sure thats the issue
#1179 [23:48] <webrosc> ??> wenstob win/dxdiag
#1180 [23:48] <Absol> wenstob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1182 [23:48] <wenstob> already have page open. cant find proper drivers to install after deleting current ones installed. had to do system restore to fix my resolution
#1183 [23:49] <webrosc> read the page linked, its not the same one the laucher directs you to
#1184 [23:51] <CRIZZOMIN> This page ''My account was stolen'' don't realy help me. In my outlook, I have a message that said, ''my account is transfered to cdtccrkh@trashmail.com'' but it not my account. I change my password for my email acount whit mojan, but it said i don't purchasse the game.
#1185 [23:52] <webrosc> then contact Mojang, like the page said, they are the ONLY people who can help further
#1186 [23:52] <CRIZZOMIN> How to contact them?
#1187 [23:52] <wenstob> http://paste.ubuntu.com/23301724/
#1188 [23:52] <webrosc> ??> CRIZZOMIN mojang/email
#1189 [23:52] <Absol> CRIZZOMIN: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1190 [23:52] <Absol> CRIZZOMIN: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1191 [23:53] <webrosc> wenstob, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1192 [23:53] <wenstob> figured itd be something like that thanks
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