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#3 [00:44] <matt__> i know my email and password are correct but it is telling me they are invaild and i have changed the password but still saying invalid
#4 [00:45] <pie_flavor> ??> matt__ login/throttle
#5 [00:45] <Absol> matt__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#6 [00:45] <Absol> matt__: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#7 [00:46] <matt__> thanks
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#14 [01:48] <thhfjgf> 마인크래프트
#15 [01:49] <thhfjgf> 마인크래프트기차 모두
#16 [01:49] <thhfjgf> troublesom
#17 [01:49] <thhfjgf> ffggjjgkuu76ftggfff
#18 [01:49] <thhfjgf> 마인크래프트
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#28 [03:13] <reksa> how to fix a java null
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#32 [03:17] <mjk1> Hello guys , i just purchased the minecraft game , but it doesnt work , when i tried to start a new world the game stop working and log out suddenly
#33 [03:17] <mjk1> what do you think i should do
#34 [03:19] <Andrio> Is there a crash report?
#35 [03:22] <mjk1> at the begining , Java (Tm) stopped working
#36 [03:22] <mjk1> after that nothing just logged out suddenly
#37 [03:25] <Andrio> mm
#38 [03:25] <Andrio> mjk1, try switching the VBOs setting in the video options.
#39 [03:28] <mjk1> how can i do that
#40 [03:31] <Andrio> um, go to Options from the title screen, select Video Options and click VBOs
#41 [03:32] <mjk1> ok , first i would note that the game shuts down when creating a new world..
#42 [03:32] <Andrio> mm
#43 [03:32] <mjk1> just a min
#44 [03:33] <mjk1> \i switched the VBOs off
#45 [03:34] <mjk1> it works perfectly now! but what is the VBOs??
#46 [03:36] <Andrio> Vertex Buffer Objects... I'm not very clear on it.
#47 [03:39] <mjk1> ahh okkay, thanks !
#48 [03:40] <mjk1> how can i play multiplayer with servers that doesnt belong to my local network
#49 [03:41] <Andrio> Find the address of a server you'd like to visit, then add it to your server list or enter it into the Direct Connect screen.
#50 [03:43] <mjk1> okay , thanks again !
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#57 [04:38] <yankai> i will play with my friend and will play in 1 server same and the text say java.netConnectException:connection timed out:no furture information .how to fix that and can play in server
#58 [04:39] <yankai> hei please answer my question
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#62 [05:03] <yankai> bullshit
#63 [05:03] <Absol> yankai: Please keep it civil
#64 [05:04] <yankai> answer my question
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#66 [05:05] <yankai> fuck
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#77 [05:34] <kyrcrafter> Last night, I had been working on single player world in creative for about 6 consecutive hours. I have a crappy laptop, so sometimes I have to restart it. During these six hours I had hit "Save and Quit" multiple times because I was afraid I would lose my work if my computer started glitching and my progress always loaded back up normally when I re-entered the world. Around 12:15 am this morning, I clicked "Save and Quit" an
#78 [05:35] <kyrcrafter> When I logged back on to Minecraft and entered the world, about 5 of the 6 hours of progress were gone
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#80 [05:39] <Laetificat> Someone german here? my english is too bad to explain the problem
#81 [05:40] <kyrcrafter> I'm sure they could use translate if they have to but I haven't gotten a response from anyone yet
#82 [05:40] <Laetificat> than i try it in english...
#83 [05:41] <kyrcrafter> I'll try to help if I can but I'm looking for help myself
#84 [05:42] <Laetificat> First: I use Java 64x. I give Minecraft 16 GB RAM from my 32, and it stil crashes and say "out of memory"
#85 [05:42] <Laetificat> my windows have 9 gb ram free in the resources
#86 [05:42] <Laetificat> but minecraft doesn't use it
#87 [05:44] <Laetificat> No shaders / Default textures / only Optifine / min. graphics
#88 [05:44] <Laetificat> MC without Optifine have the same problem
#89 [05:44] <kyrcrafter> You mean there's 9 GB remaining after you add Minecraft?
#90 [05:45] <Laetificat> 9 gb free to use, 17 stil in standby
#91 [05:45] <Laetificat> only 4 gb used
#92 [05:46] <Laetificat> last week i used SEUS Ultra DOF / Sphaxs 512x512 / max graphics and 7 mods, iwthout any problem
#93 [05:46] <kyrcrafter> Well I'm sorry I can't be of any help. I don't know how long it will be until you hear from someone who can. It's been a while since I asked about my problem
#94 [05:47] <Laetificat> :/
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#97 [05:48] <GreyVulpine> As this is a community-run support channel, there are times when knowledgable people just aren't on. This is quite an early time of the day for many of the regulars here.
#98 [05:48] <kyrcrafter> Wonderful u_u'
#99 [05:49] <GreyVulpine> Now, if you don't get an answer, it's quite possible people are away, or very likely asleep. Now, if you give me a minute to read the backlog, perhaps I can assist.
#100 [05:49] <Laetificat> its 2 pm here
#101 [05:49] <GreyVulpine> It's 7am here on the east coast of the US.
#102 [05:49] <Laetificat> ha ^^
#103 [05:50] <Laetificat> im on the other side of the planet :P
#104 [05:51] <GreyVulpine> kyrcrafter - Looks like your issue is your world not saving after closing the game. Unfortunately, there's nothing we can really help you with there. The automatic world saving feature is exactly that, automatic. There's no way to get back something if the save didn't save correctly, unfortunately.
#105 [05:51] <GreyVulpine> kyrcrafter - This will frequently happen if the game crashed, or the computer shut off unexpectedly as well.
#106 [05:51] <GreyVulpine> Laetificat - How are you telling Minecraft to use more RAM exactly?
#107 [05:52] <Laetificat> with -Xmn
#108 [05:52] <GreyVulpine> -Xmn is the wrong JVM argument, you need -Xmx.
#109 [05:53] <Laetificat> nice to know that the internet lies :O... good that i know the right command now
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#111 [05:53] <GreyVulpine> Leave -Xmn at 128M, you can adjust -Xmx to be your max. -Xms is your starting
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#113 [05:53] <Laetificat> than i set -Xmx 12000, for the first time
#114 [05:53] * Crystal|AFK is now known as CrystalMare
#115 [05:54] <GreyVulpine> Make sure you either specify -Xmx12G or -Xmx12000M. -Xmx12000 with no units will usually default to 12 kilobytes
#116 [05:54] <Laetificat> i know
#117 [05:54] <Laetificat> try it now
#118 [05:54] <Laetificat> i hope my 512x512 texture pack can work again...
#119 [05:54] <Laetificat> and the shader
#120 [05:55] <GreyVulpine> Shouldn't be a problem, given you're using a 64 bit OS with 64 bit java.
#121 [05:56] <Laetificat> Win 7 64Bit home prof.
#122 [05:56] <Laetificat> and java 8 64bit
#123 [05:56] <GreyVulpine> Should be fine then.
#124 [05:57] <Laetificat> with my new gtx 1060 and the i7 it should work
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#126 [05:59] <GreyVulpine> Built that yourself?
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#128 [06:09] <kyrcrafter> It saved successfully every time before. It regressed like 7 saves
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#130 [06:10] <Ash> When I logged into Minecraft they said that I needed to upgrade my pixel driver show do i do that
#131 [06:11] <kyrcrafter> I saved it multiple times over the 6 hours with no problem and it always loaded back fine. After I restarted it it loaded the world about 7 saves ago
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#134 [06:26] <kyrcrafter> GreyVulpine are you still there?
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#143 [06:36] <brie> everytime i go into minecraft on my pc after a couple seconds it takes me to game output, it has been doing this for a while now and i havent been able to play it
#144 [06:36] <brie> please help
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#149 [06:38] <kyrcrafter> Last night, I had been working on a single player server in creative mode for about 6 consecutive hours. I have a crappy laptop, so sometimes it gets glitchy. Sometimes (at least once a day) so much so that I am forced to restart it. Because of this, I frequently hit "Save and Quit". Every time I did so, all my progress was there. At 12:15 am this morning, I hit "Save and Quit" one last time before closing out of Minecraft an
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#151 [06:38] <kyrcrafter> When I logged back in to Minecraft and entered the server, it loaded the world from like 7 saves ago
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#156 [06:47] <Tutorix_YT> I NEED HELP
#157 [06:48] <Chromaryu> Tutorix_YT: Ask here
#158 [06:48] <Tutorix_YT> I can not start my minecraft
#159 [06:48] <Chromaryu> kyrcrafter: Hm? Server?
#160 [06:48] <Chromaryu> Tutorix_YT: does it crash?
#161 [06:49] <kyrcrafter> singleplayer
#162 [06:49] <kyrcrafter> no
#163 [06:49] <Tutorix_YT> No i cant login
#164 [06:49] <kyrcrafter> *not multiplayer
#165 [06:50] <Chromaryu> ??> kyrcrafter irc/multitasking
#166 [06:50] <Absol> kyrcrafter: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#167 [06:50] <Chromaryu> Tutorix_YT: What happen when you try to login?
#168 [06:51] <Tutorix_YT> Since you can not stands up Login
#169 [06:52] <kyrcrafter> I know. I wasn't responding to the second one
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#171 [06:52] <Tutorix_YT> days for almost 2
#172 [06:53] <Chromaryu> Tutorix_YT: Did you try password reset?
#173 [06:53] <Chromaryu> kyrcrafter: Hmm.. I don't understand.
#174 [06:53] <Tutorix_YT> yes
#175 [06:54] <Chromaryu> Tutorix_YT: How many time did you try to login?
#176 [06:54] <Chromaryu> kyrcrafter: Same savefile?
#177 [06:54] <Tutorix_YT> f before two hour 2 times and just grade 1 times
#178 [06:55] <Chromaryu> Tutorix_YT: Invalid Password or username?
#179 [06:56] <Tutorix_YT> since you is can not connect you to the server
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#181 [06:58] <Chromaryu> Tutorix_YT: Try login to minecraft.net
#182 [06:58] <kyrcrafter> i think so.. what do you mean?
#183 [06:59] <Tutorix_YT> not go there stands whoops try it again
#184 [06:59] <Chromaryu> kyrcrafter: Same savefile?
#185 [06:59] <Chromaryu> kyrcrafter: Same savefile?
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#187 [06:59] <kyrcrafter> what do you mean by that
#188 [06:59] <Chromaryu> kyrcrafter: You said SinglePlayer, Are you using same savefile?
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#190 [06:59] <kyrcrafter> yes
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#192 [07:00] <Andrio> kyrcrafter, do you by any chance have more than one launcher profile?
#193 [07:01] <kyrcrafter> nope
#194 [07:01] <kyrcrafter> nope
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#205 [07:30] <Stese> Hey all
#206 [07:32] <Chromaryu> Stese: hi,ask question here
#207 [07:33] <Stese> I'm ok, no issues today :P I sometimes hang here to help, if I can :)
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#210 [07:35] <Chromaryu> ok :P How are you?
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#212 [07:37] <kyrcrafter> Chromaryu can you still help?
#213 [07:38] <Chromaryu> kyrcrafter: I don't know your problem.
#214 [07:38] <Stese_> kyrcrafter : whats the issue
#215 [07:39] <Chromaryu> Stese_: PM.
#216 [07:39] * Stese_ is now known as Stese
#217 [07:39] <kyrcrafter> I'm the one that had the server lose about 7 saves worth of progress
#218 [07:40] <Chromaryu> Stese: PM sent
#219 [07:41] <kyrcrafter> Last night, I had been working on a single player server in creative mode for about 6 consecutive hours. I have a crappy laptop, so sometimes it gets glitchy. Sometimes (at least once a day) so much so that I am forced to restart it. Because of this, I frequently hit "Save and Quit". Every time I did so, all my progress was there. At 12:15 am this morning, I hit "Save and Quit" one last time before closing out of Minecraft an
#220 [07:41] <Stese> kyrcrafter: Is the server one you control?
#221 [07:41] <Stese> kyrcrafter: or someone elses?
#222 [07:41] <kyrcrafter> When I logged back into minecraft and into the server about 5 of the six hours of work was gone
#223 [07:41] <kyrcrafter> its a singleplayer
#224 [07:42] <Stese> kyrcrafter: un-modded?
#225 [07:42] <kyrcrafter> yes
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#227 [07:43] <Stese> do you know how to look at the world files?
#228 [07:43] <kyrcrafter> yes
#229 [07:44] <Stese> check the last modify date, do they match the last time you saved, or an earlier time?
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#231 [07:46] <kyrcrafter> i made the mistake (out of habit) of hitting save and quit before exiting the server after i lost my progress so i shows the last save as that
#232 [07:46] <kyrcrafter> would it show previous saves as well?
#233 [07:46] <Chromaryu> kyrcrafter: make sure, Are you using what version of game?
#234 [07:46] <kyrcrafter> 1.10.2
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#236 [07:47] <Chromaryu> k
#237 [07:47] <Stese> What Operating System are you running?
#238 [07:47] <kyrcrafter> windows 8
#239 [07:48] <Stese> anything like a system restore happen between the time you saved and the time you found it had reverted?
#240 [07:48] <kyrcrafter> no
#241 [07:49] <kyrcrafter> i just saved and restarted my laptop
#242 [07:49] <kyrcrafter> but it reverted back multiple saves
#243 [07:49] <Stese> Hmm. curious. my gut feeling says something within the OS has overwritten the files.
#244 [07:49] <Stese> usual MC just updates the region files as it goes, so you don't get 'save-points' as such.
#245 [07:50] <Stese> kyrcrafter: have a look in your system event log, do you see any errors relating to storage?
#246 [07:51] <kyrcrafter> i dont know how to do that
#247 [07:51] <Stese> press windows button, type 'event viewer'
#248 [07:54] * A__D is now known as A_D
#249 [07:54] <kyrcrafter> nothing with storage that I can see
#250 [07:54] <Stese> are you looking at 'System' rather than 'Application' logs?
#251 [07:55] <kyrcrafter> yes
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#254 [07:55] <Stese> Ok.
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#256 [07:57] <Stese> kyrcrafter: Hmm, very odd. I'm mostly stumped, to be honest.
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#258 [07:59] <Stese> kyrcrafter: I'm sure someone will correct me if wrong, but I believe vanilla MC writes changes to the world files as it goes, so I find it hard to fathom why it would revert back to a previous time in a large chunk like you are describing. The only things I can thing of are :-
#259 [07:59] <Stese> a ) you've had a system or backup restore on the laptop that has over written the files
#260 [08:00] <Stese> b ) you aren't running a straight vanilla instance of minecraft, potentially connecting to a server somewhere, which has rolled back for some reason.
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#262 [08:01] <kyrcrafter> ugh u_u' its alright. at least its not a problem that prevents me from playing. its just aggravating because now i have to do another 6 hours of world. lets just hope it doesnt happen again. and yeah even i know that, I just save as an extra precaution. but neither of those are the case. so I guess I'll just have to bite the bullet
#263 [08:02] <Stese> kyrcrafter: what you can do, is after you've done your save and close, goto the minecraft folder and take a copy of the world folder, and store it away from the machine, say on a memory stick.
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#267 [08:15] <kyrcrafter> i guess
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#274 [08:18] <WayFX> ich wollte mich letztens in minecraft anmelden es geht aber nicht mehr Passwort und E-mail adresse ist richtig
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#290 [08:42] <pedro> I can t load de game on win 8
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#293 [08:46] <Sasheto> Hi all :) anybody online?
#294 [08:46] <Chromaryu> Sasheto: ASk question.
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#296 [08:48] <Sasheto> i cant log in my minecraft account using my home network. it says "cant connect to servers or minecraft account may be blocked". however i can loign from anywhere else using another pc
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#299 [08:49] <Chromaryu> Sasheto: What antivirus program do you use for that PC
#300 [08:54] <Sasheto> Chromaryu: Avast
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#306 [08:57] <Chromaryu> Sasheto_: Hmm.
#307 [08:57] <Vasilij> Can't keep up! Did the system time change, or is it the server overloaded? Running 4207ms behind, skipping 84 tick(s)
#308 [08:57] <Vasilij> Wtf is with that?
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#310 [08:58] <Chromaryu> Vasilij: Are you running your server in your PC with client?
#311 [08:58] <Chromaryu> ??> Sasheto_ tools/hjt
#312 [08:58] <Absol> Sasheto_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#313 [08:58] <Absol> Sasheto_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#325 [09:07] <Sasheto> Chromaryu: do you want me to paste the link here?
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#327 [09:12] <Sasheto> Chromaryu: http://paste.ubuntu.com/23313052/
#328 [09:14] <Andrio> Well, your hosts file is interfering with it.
#329 [09:15] <Andrio> Sasheto, search for Notepad (or your text editor of choice) on the Start menu, right click it and select Run as administrator.
#330 [09:15] <Andrio> then use it to open %SystemRoot%\System32\drivers\etc\hosts
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#332 [09:16] <Andrio> There goes that plan.
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#334 [09:17] <Vasilij> I play on PC windows 8.1 here is that link you asked for http://paste.ubuntu.com/23313094/
#335 [09:19] <Andrio> I don't think you were asked for that...
#336 [09:19] <Andrio> There are red flags in it though.
#337 [09:20] <Andrio> ?? AV/Avira
#338 [09:20] <Absol> av/avira: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#339 [09:20] <Absol> av/avira: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#340 [09:23] * TheSpaceWalker33 [TheSpaceWalker33@notlogged] has joined #minecrafthelp
#341 [09:24] <TheSpaceWalker33> I can't update my graphics driver http://paste.ubuntu.com/23313110/
#342 [09:25] <Andrio> TheSpaceWalker33, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#343 [09:26] <TheSpaceWalker33> How do I downgrade to Windows 7?
#344 [09:27] <Andrio> Do you have recovery media?
#345 [09:27] <TheSpaceWalker33> I don't know what that is
#346 [09:28] <Andrio> Some PCs come with DVDs or something similar that can be used to reinstall the original version of Windows.
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#348 [09:29] <TheSpaceWalker33> I checked my files and I didn't see anything
#349 [09:29] <Andrio> If you have a product key for Windows 7, you can also download it from Microsoft.
#350 [09:30] <TheSpaceWalker33> I actually bought this computer off of an app that lets you find people selling items locally
#351 [09:31] <TheSpaceWalker33> Can I not do anything now?
#352 [09:31] <Andrio> Hm
#353 [09:31] <Andrio> Not that I know of, I'm afraid, other than that
#354 [09:32] <TheSpaceWalker33> Is the product key also on the bottom of the computer because it look slike there's something there
#355 [09:32] <Andrio> It might be.
#356 [09:32] <Andrio> It'd be on a sticker of authenticity for Windows.
#357 [09:32] <Andrio> Unless whoever you bought it from wrote it on a Post-It note or something...
#358 [09:32] <Chromaryu> TheSpaceWalker33: does your product key thing 25-char long?
#359 [09:32] <Andrio> ^
#360 [09:33] * HRISHIMAZ2315 [HRISHIMAZ2315@notlogged] has joined #minecrafthelp
#361 [09:33] <Chromaryu> also Don't paste product key here
#362 [09:33] <Chromaryu> bad guy might reuse it...
#363 [09:33] <Chromaryu> (if it isn't SLP. yea)
#364 [09:33] <TheSpaceWalker33> No, not 25 character...
#365 [09:34] <Chromaryu> Then it isn't.
#366 [09:34] <TheSpaceWalker33> dang
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#368 [09:34] <Chromaryu> Microsoft COA is exactly 25 Char long.
#369 [09:34] <TheSpaceWalker33> i might be able to contact the person hopefully
#370 [09:34] <Chromaryu> xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
#371 [09:34] <TheSpaceWalker33> Yeah I don't have it
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#376 [09:35] <pie_flavor> TheSpaceWalker33: Did your computer perhaps come with a recovery partition
#377 [09:35] <TheSpaceWalker33> nope
#378 [09:36] <pie_flavor> Shame. If you can't get any of those things from the original owner, you'll have to buy new Windows 7 install disks.
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#380 [09:36] <TheSpaceWalker33> Can you buy them on Amazon?
#381 [09:36] <Chromaryu> I don't recommend to.
#382 [09:36] <pie_flavor> I don't know. I wouldn't recommend it.
#383 [09:37] <TheSpaceWalker33> ok
#384 [09:37] <Chromaryu> Well, there is a trick to buy them...
#385 [09:37] <TheSpaceWalker33> I'm going to go get in touch with the original owner. Well if I can at least
#386 [09:37] <pie_flavor> Honestly, if your graphics controller is that old, you'll be getting more bang for your buck if you just buy a new computer.
#387 [09:37] <pie_flavor> As my personal opinion.
#388 [09:37] <TheSpaceWalker33> Yeah
#389 [09:38] <TheSpaceWalker33> I don't have the money right now though...
#390 [09:38] <TheSpaceWalker33> hmm
#391 [09:38] <pie_flavor> That's understandable.
#392 [09:38] <TheSpaceWalker33> Chromaryu, what's the trick
#393 [09:38] <TheSpaceWalker33> ?
#394 [09:38] <Chromaryu> You'd like to buy DSP version of Windows.
#395 [09:39] <TheSpaceWalker33> ?
#396 [09:39] <pie_flavor> Chromaryu: Just out of curiosity, is this a Windows-only problem? Like, do you think Linux would support it?
#397 [09:39] <Chromaryu> Let me see Dxdiag
#398 [09:39] <Chromaryu> and all the info.
#399 [09:39] <TheSpaceWalker33> http://paste.ubuntu.com/23313110/
#400 [09:39] <Chromaryu> Possibly it runs in Linux.
#401 [09:39] <Andrio> I believe there is a driver for Linux.
#402 [09:40] <Chromaryu> xf86-video-intel
#403 [09:40] <pie_flavor> TheSpaceWalker33: So that's another option.
#404 [09:40] <Chromaryu> Might supported. not sure how it will be.
#405 [09:40] <pie_flavor> ^
#406 [09:41] <TheSpaceWalker33> What is the other option?
#407 [09:41] <pie_flavor> installing linux
#408 [09:41] <Chromaryu> 3) install Linux.
#409 [09:41] <TheSpaceWalker33> Will it change everything?
#410 [09:41] <pie_flavor> Yeah. It's a completely different operating system.
#411 [09:41] <pie_flavor> And, of course, option 4 is to install Windows 10 Edition. This is the most pointless of options, but it technically works.
#412 [09:42] <TheSpaceWalker33> What's windows 10 edition?
#413 [09:42] <pie_flavor> A Minecraft Pocket Edition port to Windows 10
#414 [09:42] <TheSpaceWalker33> You mean like the windows version of mincraft?
#415 [09:43] <pie_flavor> Written in C++, compatible with Pocket Edition Realms
#416 [09:43] <TheSpaceWalker33> I already have it
#417 [09:43] <TheSpaceWalker33> got it for free
#418 [09:43] <TheSpaceWalker33> Because i had a mojang account
#419 [09:43] <Chromaryu> (I'd recommend to use xfce4,MATE,lxde for 4series chipset)
#420 [09:43] <pie_flavor> Yep, exactly.
#421 [09:43] <TheSpaceWalker33> So is that basically the same thing
#422 [09:44] <pie_flavor> that's 100% playable, though it's still just pocket edition.
#423 [09:44] <TheSpaceWalker33> Ok thx
#424 [09:44] <pie_flavor> Key difference is that you can't play normal servers on it, since there's a couple of key differences.
#425 [09:44] <pie_flavor> It'
#426 [09:44] <Chromaryu> Good point is, I am using linux :P
#427 [09:44] <TheSpaceWalker33> I'll get a new computer soon tho
#428 [09:44] <pie_flavor> It's only compatible with PE server software, not normal servers.
#429 [09:44] <TheSpaceWalker33> thx guys!
#430 [09:44] <pie_flavor> And of course realms.
#431 [09:44] <pie_flavor> You're welcome :)
#432 [09:44] <TheSpaceWalker33> Wait
#433 [09:45] <TheSpaceWalker33> So I could play lifeboat survival games on my computer?
#434 [09:45] <pie_flavor> No. Maps are also incompatible.
#435 [09:45] <TheSpaceWalker33> Oh
#436 [09:45] <pie_flavor> There's a different map format in PE, you'd need a PE map.
#437 [09:46] <Chromaryu> TheSpaceWalker33: I personally recommend put Linux in that machine, looks pretty decent with xfce
#438 [09:46] <Chromaryu> If you gonna buy new PC.
#439 [09:46] <TheSpaceWalker33> ok
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#441 [09:46] <TheSpaceWalker33> thank you guys
#442 [09:46] <TheSpaceWalker33> by!\
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#447 [09:59] <Sasheto> Andrio: i did that and now what please? :)#
#448 [10:00] <grandrolf> oh, I missed that spacewalker, you can get the productkey via wmi using PowerShell - not sure about if it shows the win7 one after in-place upgrade to win10
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#450 [10:00] <Chromaryu> ... how.
#451 [10:00] <grandrolf> sec, i'll give a paste url
#452 [10:00] <Chromaryu> k
#453 [10:01] <grandrolf> http://paste.ubuntu.com/23313222/
#454 [10:01] <Gam3rBoyHD> Guys I got a problem.I always start up minecraft and it says java.lang.NullPointerException How can I fix it?
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#456 [10:02] <Chromaryu> Gam3rBoyHD: Only NullPE?
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#464 [10:19] <Taelaron> help! my account seems to be hacked. yesterday my skin was changed on me and today, i logged in and found my name changed as well. i have since switched my linked email and password
#465 [10:19] <Taelaron> my ingame name is still changed to something different and would like to have someone help me change it back :(
#466 [10:20] <pie_flavor> Taelaron: Unfortunately, a changed name can't be changed back for 30 days.
#467 [10:21] <pie_flavor> Your original name will be reserved for 7 days after that, so nobody will take it.
#468 [10:29] <Taelaron> so i am forced to keep the name change until the 30 days has expired?
#469 [10:30] <Taelaron> my complaint is that someone changed my name without my permission as the account was hacked. so i was hoping some help could be given to correct this.
#470 [10:33] <grandrolf> This is a community based support channel
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#472 [10:34] <Taelaron> my apologies
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#474 [10:34] <grandrolf> I'm guessing it's not Mojang that got hacked, probably some bad things on your computer or at any other computer you used - so you might want to check that out. Your credentials should be your responsibility
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#479 [10:44] <badr> i don't know what happen to my game and i can't play anymore . i know the password E-mail and user name but i don't remember the secret question
#480 [10:45] <Sasheto> Chromaryu: you still here mate?
#481 [10:45] <Chromaryu> Sasheto: No.
#482 [10:45] <badr> yes i am
#483 [10:46] <Sasheto> badr: can you help me?
#484 [10:46] <badr> i need help
#485 [10:46] <Sasheto> ah ok :(
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#493 [11:09] <NetaxPvP> Hello i have a question, i think my account is stolen but my account is like 4 years already
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#500 [11:22] <Mr_Glun> Hallo ich habe ein Problem bei meinem Mojang Account
#501 [11:23] <Mr_Glun> Ich habe mein Passwort vergessen und wollte es an meine E-mail schicken lassen doch es kommt nie eine E-mail an was kann ich machen ?
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#504 [11:28] <Mr_Glun> Ich habe eine Frage und zwar habe ich mein Passwort vergessen ich habe mir ein neues an meine E-mail schicken lassen doch es kommt nie eine an wieso kommt keine E-mail und was kann ich machen ?
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#513 [11:43] <DR3I> my Minecraft dont start, i dont know why?
#514 [11:45] <DR3I> it crashed when i want to start it
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#517 [11:56] <tsulliski> I am trying to login to my account for the first time in probably 2-3 years, and I can't get in. It says that my account was migrated, but it won't login with my email address nor will it send a forgot password email to my email. I looked up my username on some website and it appeared that the username was changed from "tsulliski" (mine) to "adderal" in march, I did not to this. What should I do?
#518 [11:57] <mattym> ??> tsulliski mojang/email
#519 [11:57] <Absol> tsulliski: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#520 [11:57] <Absol> tsulliski: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#521 [11:57] <mattym> tsulliski, And as for them to change the email, which they likely have done, they would have needed access to the email your account was on, so you may want to change the password for that.
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#524 [12:10] <Adrian> ahm
#525 [12:11] <Adrian> i have a problem with Open GL ERROR no opengl found and it keeps saying is modded probably ??
#526 [12:12] <mattym> ??> Adrian launcher/crash-log
#527 [12:12] <Absol> Adrian: We need to see your crash log, which appears after a crash.
#528 [12:12] <Absol> Adrian: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#529 [12:13] * ParanoidAndroid [ParanoidAndroid@notlogged] has joined #minecrafthelp
#530 [12:14] <ParanoidAndroid> Hey my minecraft PC edition only runs at 1-5 fps on version 1.9 and above if i play below this i get very good FPS but if i run 1.9 or above it becomes completely unplayable
#531 [12:16] <Adrian> http://paste.ubuntu.com/23313779/
#532 [12:16] <Adrian> i have this problem to is not open
#533 [12:16] <Adrian> i have download new java and graphics are good but still doesn't work
#534 [12:16] <ParanoidAndroid> yeah i have the same thing all graphic drivers are good and as is JAVA
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#536 [12:17] <Adrian> main keep saying is moded
#537 [12:17] <Adrian> and no opengl found
#538 [12:17] <Adrian> error
#539 [12:17] <ParanoidAndroid> my just runs at 1-5fps but doesnt crash
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#541 [12:17] <Adrian> main work only in win 95 :(
#542 [12:18] <Adrian> windows 95 :'( and not in win 8 :(
#543 [12:18] <ParanoidAndroid> im windows 10
#544 [12:18] <angel_pvp12> hi
#545 [12:18] <Adrian> i am so sad
#546 [12:18] <ParanoidAndroid> sames
#547 [12:18] <angel_pvp12> okay
#548 [12:19] * JJ [JJ@notlogged] has quit. (Client Quit)
#549 [12:19] <angel_pvp12> i speak spanish
#550 [12:19] <angel_pvp12> wait
#551 [12:20] <ParanoidAndroid> if you know the problem i can always tr to use google translate
#552 [12:20] <angel_pvp12> okay
#553 [12:20] <Adrian> ii am downloading chipset right now but it keep saying error
#554 [12:21] <mattym> Adrian, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#555 [12:21] <Adrian> oh i whill try but i just buy this pc
#556 [12:21] <mattym> ??> ParanoidAndroid win/reinst
#557 [12:21] <Absol> ParanoidAndroid: You may need to reinstall the locally installed files that Minecraft puts into place.
#558 [12:21] <Absol> ParanoidAndroid: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#559 [12:21] <mattym> ParanoidAndroid, Try the instructions Absol just wrote, let me know if you see any change after
#560 [12:22] <ParanoidAndroid> ive done that lots of time it does nothing
#561 [12:22] <mattym> ??> ParanoidAndroid win/dxdiag
#562 [12:22] <Absol> ParanoidAndroid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#563 [12:22] <ParanoidAndroid> it used to run on windows 10 but i had to reinstall windows and now it wont
#564 [12:23] <Adrian> ahm what to delete
#565 [12:23] <angel_pvp12> my problem is that i bought minecraft ang put my minecraft account and tells me that was a mistake
#566 [12:23] <mattym> Adrian, You need to reinstall Windows 7, that means getting an install disk or USB for it, and reinstalling it, also backing up all your files if you dont want to loose them
#567 [12:23] <angel_pvp12> this is my problem
#568 [12:24] <mattym> Adrian, If you dont know how to do it, take it to a computer store that can do it for you
#569 [12:24] <mattym> angel_pvp12, What exactly does it say?
#570 [12:24] * Nok [Nok@notlogged] has quit. (Ping timeout: 183 seconds)
#571 [12:24] <Adrian> ihey mattym mc work only in win 95 that old pc one and nope on this have been 4 years i am doing this doing win 7 doing win 10 doing 8
#572 [12:25] <Adrian> and my pc is
#573 [12:25] <angel_pvp12> i get error when i put my account
#574 [12:25] <Adrian> *****
#575 [12:25] <mattym> Adrian, The computer you are trying to use, had graphics hardware that is only supported up to Windows 7, you need to use windows 7
#576 [12:25] * Nok [Nok@notlogged] has joined #minecrafthelp
#577 [12:25] <ParanoidAndroid> http://paste.ubuntu.com/23313847/
#578 [12:25] <ParanoidAndroid> this is my stuff
#579 [12:25] <mattym> Adrian, If you dont know how to install it, take it to a computer shop and have them do it
#580 [12:26] <angel_pvp12> help my
#581 [12:26] <mattym> angel_pvp12, What is the exact error you get?
#582 [12:26] <Adrian> i just take the pc from shop
#583 [12:26] <Adrian> -_-
#584 [12:26] <Adrian> i buy this pc today
#585 [12:26] <Adrian> and doesn't work
#586 [12:26] <Adrian> fuck it
#587 [12:26] <Absol> Adrian: Please keep it civil
#588 [12:26] <Adrian> i am leaving
#589 [12:26] <angel_pvp12> i get erro when i put my account
#590 [12:26] <mattym> Adrian, If you just baught THAT pc today... you were scammed/robbed
#591 [12:26] <mattym> angel_pvp12, For the last time, EXACTLY what does the error say?
#592 [12:27] <angel_pvp12> whait
#593 [12:28] <mattym> ParanoidAndroid, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#594 [12:28] <ParanoidAndroid> now doing so
#595 [12:28] <angel_pvp12> An error prevented your request from being processed. Please try again.
#596 [12:29] <angel_pvp12> that says
#597 [12:30] * Adrian [Adrian@notlogged] has quit. (Ping timeout: 195 seconds)
#598 [12:31] <mattym> ??> angel_pvp12 tools/hjt
#599 [12:31] <ParanoidAndroid> i tried to install it and it said the driver isnt validated for my computer
#600 [12:31] <Absol> angel_pvp12: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#601 [12:31] <Absol> angel_pvp12: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#602 [12:32] <mattym> ParanoidAndroid, Can you find me your HP product number
#603 [12:32] <mattym> ??> ParanoidAndroid oem/hp/product-number
#604 [12:33] <Absol> ParanoidAndroid: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#605 [12:33] <Absol> ParanoidAndroid: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#606 [12:33] <ParanoidAndroid> 15-r030na
#607 [12:33] <angel_pvp12> okay
#608 [12:33] <ParanoidAndroid> and ive tried reinstalling my drivers i even got in contact with microsoft and they reistalled everything and checked it was all right
#609 [12:34] <mattym> ParanoidAndroid, Try with this driver http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#610 [12:34] <ParanoidAndroid> ok
#611 [12:35] <mattym> ParanoidAndroid, Your graphics driver is not the latest, and not one made for Windows 10. So either Microsoft is dumber than usual or you didnt actaully speak with them, as usually they dont do that kind of work.
#612 [12:36] <ParanoidAndroid> i did as i said i had problems with windows 10 and was on the phone for a few hours and it said on these drivers that there not validated for my computer
#613 [12:37] <ParanoidAndroid> how did you know the drivers were not suited for windows 10 btw just out of interest
#614 [12:37] <mattym> ParanoidAndroid, Can you try the instructions from Absol to get the product code, there should be one with a # in the middle somewhere
#615 [12:37] <ParanoidAndroid> for my laptop
#616 [12:37] <mattym> ParanoidAndroid, Because the drivers you currently have installed have a date from before win 10 was released
#617 [12:38] <ParanoidAndroid> the dates wrong but the driver version seems to b the correct number
#618 [12:39] <mattym> ParanoidAndroid, A date from before the release of Windows 10 means the driver was either made or installed before Win 10 came out, and connot be correct
#619 [12:39] <ParanoidAndroid> its the same number as it was updated 4 days ago
#620 [12:39] <ParanoidAndroid> and product code is H8K17EA#ABU
#621 [12:40] <mattym> ParanoidAndroid, The driver version you have is 4248, current for your hadware is 4501
#622 [12:40] <angel_pvp12> already gave to scan and now?
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#624 [12:41] <ParanoidAndroid> i dunno then sorry as i updated it a few days ago
#625 [12:41] <mattym> angel_pvp12, Follow the rest of the instructions
#626 [12:41] <mattym> ParanoidAndroid, You may have updated, but its still not the latest it should have
#627 [12:41] <ParanoidAndroid> where would i get them from
#628 [12:42] <mattym> ParanoidAndroid, And it seems HP only has up to the one you currently have. You will need to contact HP support to find out how to make your computer use the driver directly from intel.
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#630 [12:42] <samku999> asdfsgfasyuh
#631 [12:42] <samku999> ffffffff
#632 [12:43] <ParanoidAndroid> but these are the same drivers as what i had before when it used to play fine and 1.8.9 and below still run fine
#633 [12:43] <ParanoidAndroid> but these are the same drivers as what i had before when it used to play fine and 1.8.9 and below still run fine
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#635 [12:44] <angel_pvp12> who is the poster?
#636 [12:44] <mattym> ParanoidAndroid, Your computer is severly underpowered for Minecraft in general, if you want to see any improvement, you need to install the drivers that were actaully made for Windows 10 and your hardware
#637 [12:44] <mattym> ParanoidAndroid, To do that, you will have to figure out how to force your computer to let you install the one from Intel
#638 [12:44] <mattym> angel_pvp12, Name, or anything
#639 [12:45] <ParanoidAndroid> no but i used to run it fine on highest settings at 60fps lowest before i reinstalled windows 10
#640 [12:45] <mattym> ParanoidAndroid, Right, cause you do not have windows 10 drivers
#641 [12:45] <ParanoidAndroid> ill try reinstalling these ones by bypassing the system
#642 [12:46] <angel_pvp12> and syntax?
#643 [12:47] * ParanoidAndroid [ParanoidAndroid@notlogged] has quit. (Quit: Web client closed)
#644 [12:47] <mattym> angel_pvp12, Leave that alone
#645 [12:47] * samku999 [samku999@notlogged] has quit. (Quit: Web client closed)
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#647 [12:49] <angel_pvp12> send what went on hijackthis program?
#648 [12:50] <mattym> angel_pvp12, Copy the log that the HJT program gave you onto the big box in the paste site
#649 [12:50] <mattym> angel_pvp12, Put something in Poster, then hit the Paste! button on the bottom of the page
#650 [12:51] <mattym> angel_pvp12, Then get me the link/url of the page it takes you to
#651 [12:53] * SyktehGamer [SyktehGamer@notlogged] has joined #minecrafthelp
#652 [12:55] <SyktehGamer> I can't play the game online and it won't let me create a world without it crashing the game and launcher. (Launcher 1.6.61)
#653 [12:55] <angel_pvp12> and paste it in http://paste.ubuntu.com/23313981/
#654 [12:55] <mattym> ??> SyktehGamer launcher/crash-lo
#655 [12:55] <mattym> ??> SyktehGamer launcher/crash-log
#656 [12:55] <Absol> SyktehGamer: We need to see your crash log, which appears after a crash.
#657 [12:55] <Absol> SyktehGamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#658 [12:56] <mattym> angel_pvp12, Dont steal the game.
#659 [12:56] <SyktehGamer> [13:50:17 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [13:50:17 INFO]: Current time is Oct 12, 2016 1:50:17 PM [13:50:17 INFO]: System.getProperty('os.name') == 'Windows 10' [13:50:17 INFO]: System.getProperty('os.version') == '10.0' [13:50:17 INFO]: System.getProperty('os.arch') == 'amd64' [13:50:17 INFO]: System.getProperty('java.version') == '1.8.0_25' [13:50:17 INFO]: System.ge
#660 [12:57] <angel_pvp12> okay
#661 [12:57] <angel_pvp12> but help me
#662 [12:57] <mattym> SyktehGamer, Instructions, follow them
#663 [12:58] <SyktehGamer> http://paste.ubuntu.com/23313995/
#664 [13:00] <angel_pvp12> hello
#665 [13:00] <angel_pvp12> help me
#666 [13:01] * mariagabriela [mariagabriela@notlogged] has joined #minecrafthelp
#667 [13:01] <mattym> angel_pvp12, We dont help people who pirate the game.
#668 [13:02] <mattym> ??> SyktehGamer tools/hjt
#669 [13:02] <Absol> SyktehGamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#670 [13:02] <Absol> SyktehGamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#671 [13:04] <angel_pvp12> i dont pirate the game
#672 [13:05] <angel_pvp12> what are you talking about?
#673 [13:06] <mattym> ??> angel_pvp12 mojang/email
#674 [13:06] <Absol> angel_pvp12: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#675 [13:06] <Absol> angel_pvp12: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#676 [13:06] <mattym> angel_pvp12, You will need to fill out the form Absol linked in order to recover the account.
#677 [13:06] <angel_pvp12> i buy the game with my money?
#678 [13:07] <angel_pvp12> where is the form?
#679 [13:07] <SyktehGamer> http://paste.ubuntu.com/23314030/
#680 [13:08] <mattym> angel_pvp12, First link Absol wrote
#681 [13:08] <mattym> SyktehGamer, Ok a few things
#682 [13:09] <mattym> SyktehGamer, McAfee is known to cause issues with the game and its ability to connect to any of the servers, it will need to be removed.
#683 [13:09] <mattym> ??> SyktehGamer av/mcafee/uninstall
#684 [13:09] <Absol> SyktehGamer: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#685 [13:09] <mattym> SyktehGamer, You will need the tool Absol linked to properly remove it.
#686 [13:09] <SyktehGamer> ok
#687 [13:09] <mattym> SyktehGamer, Additionally, Hamachi also casues server issues.
#688 [13:10] <mattym> SyktehGamer, And Bytefence may or may not be causing an issue, but is very bad antivirus software and should be replaced
#689 [13:10] <SyktehGamer> Ok
#690 [13:11] <angel_pvp12> where i give when i go to the link'
#691 [13:11] <angel_pvp12> ???
#692 [13:12] <mattym> angel_pvp12, The form on this page https://help.mojang.com/customer/portal/emails/new
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#694 [13:18] <angel_pvp12> I file I have to choose?
#695 [13:19] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#696 [13:19] <mattym> angel_pvp12, No
#697 [13:19] <angel_pvp12> what is that?
#698 [13:19] <mattym> angel_pvp12, You dont need that
#699 [13:20] <angel_pvp12> ok
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#701 [13:25] <angel_pvp12> already
#702 [13:26] <angel_pvp12> i get the email
#703 [13:26] <angel_pvp12> and now what do ido
#704 [13:26] <angel_pvp12> i do
#705 [13:27] <mattym> angel_pvp12, You need to wait for their reply
#706 [13:27] <angel_pvp12> where?
#707 [13:29] <mattym> angel_pvp12, They will send you a reply. I takes time.
#708 [13:31] * SyktehGamer [SyktehGamer@notlogged] has quit. (Ping timeout: 195 seconds)
#709 [13:31] <angel_pvp12> okay
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#714 [13:38] <angel_pvp12> im still here
#715 [13:39] <mattym> angel_pvp12, The support team is home for the day, you wont hear till tomorrow minimum
#716 [13:41] <angel_pvp12> as i communicate with you tomorrow?
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#719 [13:43] <mattym> angel_pvp12, You will need to see what the reply says to do.
#720 [13:44] <angel_pvp12> okey thanks for your time
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#728 [14:08] <SyktehGamer> My minecraft wont let me play online and it crashes when ever I create a world or if I try to join a server.
#729 [14:10] <SyktehGamer> Here is my crash report https://paste.ubuntu.com/23314357/
#730 [14:12] <mattym> SyktehGamer, Did you remove McAfee with the tool Absol linked, and remove Hamachi and ByteFence as well?
#731 [14:12] <SyktehGamer> Yes
#732 [14:13] <mattym> SyktehGamer, Did you restart after running the Mcafee removal tool? and restart after everything else was removed?
#733 [14:13] <SyktehGamer> yes
#734 [14:13] <mattym> ??> SyktehGamer tools/hjt
#735 [14:13] <Absol> SyktehGamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#736 [14:13] <Absol> SyktehGamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#737 [14:13] <mattym> SyktehGamer, Can you get me a new HJT report ^
#738 [14:16] <SyktehGamer> http://paste.ubuntu.com/23314377/
#739 [14:17] <mattym> ??> SyktehGamer av/webroot
#740 [14:17] <Absol> SyktehGamer: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#741 [14:17] <Absol> SyktehGamer: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#742 [14:18] <mattym> SyktehGamer, Try the instructions Absol wrote
#743 [14:18] <SyktehGamer> ok
#744 [14:32] <SyktehGamer> What confuses me is on all my other computers I used to play minecraft they all had webroot and it worked 100% of the time. But ever since I got this new computer it hasn't worked once.
#745 [14:33] <mattym> SyktehGamer, Sometimes settings from older versions of AV programs will prevent issues
#746 [14:34] <SyktehGamer> One other thing, I also have this computer in a room that was extended onto the house which has to be run on Ethernet or it won't work well. Does that influence anything?
#747 [14:35] <mattym> SyktehGamer, If its over Ethernet, it should be better
#748 [14:35] <mattym> SyktehGamer, And not directly related to the issue
#749 [14:42] <SyktehGamer> I have it set where it allows it on firewall and I uninstalled the programs but it still won't let me play online. Is there anything else I can do?
#750 [14:43] <mattym> SyktehGamer, Do you have any other antivirus or firewall or parental control software installed?
#751 [14:43] <SyktehGamer> Covenant Eyes
#752 [14:43] <mattym> SyktehGamer, You may need to configure or dissable that
#753 [14:44] <mattym> SyktehGamer, The error your getting has something to do with the game being blocked from accessing what it needs.
#754 [14:44] <mattym> SyktehGamer, Antivirus, firewall, and monitoring software all tend to do that
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#762 [15:02] <kaukau107> I bought minecraft back in 2011 and now my account is saying i have no games, how do I fix this?
#763 [15:04] <mattym> kaukau107, You sure you are checking on the correct Mojang account?
#764 [15:05] <kaukau107> Yes I am, I have the old email that says thank you for purchasing minecraft
#765 [15:05] <mattym> ??> kaukau107 mojang/email
#766 [15:05] <Absol> kaukau107: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#767 [15:05] <Absol> kaukau107: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#768 [15:05] <mattym> kaukau107, Fill out the form Absol linked(1st link)
#769 [15:06] <kaukau107> ok will do, hopefully this works
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#771 [15:08] <spelslamer> we need driver´s to our gaphic card Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) we have made a ubuntu Pastebin also. best regards
#772 [15:10] <Supercharger04> hello currently i was playing a 1.7.2 adventure map and deleted it but then just copied the same map and pasted it i go into the world and the game crashes it worked before why wont it work now could you help
#773 [15:11] <mattym> spelslamer, Do you have the link to your dxdiag report? If so please post the link in this chat.
#774 [15:11] <Supercharger04> ?
#775 [15:11] <Supercharger04> what is that
#776 [15:11] <urielsalis> Supercharger04, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#777 [15:11] <mattym> Supercharger04, Do you know how to get to the world folder
#778 [15:11] <mattym> urielsalis, wasnt for him
#779 [15:11] <urielsalis> spelslamer, sec
#780 [15:11] <spelslamer> http://paste.ubuntu.com/23314511/
#781 [15:11] <Supercharger04> you mean the saves folder
#782 [15:12] <mattym> Supercharger04, Make sure all copies of that world in you saves folder are gone
#783 [15:12] <mattym> Supercharger04, Then try putting a fresh copy in and restarting the game
#784 [15:12] <Supercharger04> k
#785 [15:12] <urielsalis> spelslamer, download and install https://downloadcenter.intel.com/es/download/22167/Intel-Gr-ficos-Media-Accelerator-Driver-Windows-7-64-y-Windows-Vista-64-exe-?product=81507
#786 [15:12] <Supercharger04> what is spelslammer
#787 [15:13] <urielsalis> Supercharger04, another user
#788 [15:13] <spelslamer> Do you have a link to an english site?
#789 [15:13] <urielsalis> spelslamer, https://downloadcenter.intel.com/download/22167/Intel-Gr-ficos-Media-Accelerator-Driver-Windows-7-64-y-Windows-Vista-64-exe-?product=81507
#790 [15:13] <urielsalis> mattym, still need to fix that XD
#791 [15:14] <spelslamer> tank you will try at once
#792 [15:14] * urielsalis tips hat
#792 [15:15] <Supercharger04> so i tried deleting all of the stuff from the saves folder
#793 [15:15] <Supercharger04> but the adventure map i was playing wont delete
#794 [15:16] <urielsalis> Supercharger04, close minecraft then try to delete it again
#795 [15:16] <Supercharger04> the game is closed
#796 [15:16] <mattym> Supercharger04, Restart your computer, then try deleting the map again
#797 [15:17] <Supercharger04> k
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#820 [15:54] <James____> can anyone help me please
#821 [15:56] <James____> anyone please!!!!
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#823 [15:58] <James____> hey
#824 [15:59] <James____> CAN ANYONE PLEASE HELP ME I JUST WANT HELP WITH MY MINECRAFT
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#826 [16:02] <kauan118_> MAYZE ZIQUE KAUAN DUDA THEO SAPATO
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#831 [16:07] <spelslamer> thank you so much for the help, now it seems the game is running great help ;-)
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#835 [16:13] <CloakerSmoker> Hello?
#836 [16:14] <CloakerSmoker> I need help with an issue in minecraft, involving servers disconnecting me.
#837 [16:14] <CloakerSmoker> Whenever i connect to a server, even if vanilla, it kicks me with messages such as "incorrect header check", "invalid distance too far back", etc.
#838 [16:14] * Emr3 [Emr3@notlogged] has joined #minecrafthelp
#839 [16:15] <mattym> ??> CloakerSmoker win/reinst
#840 [16:15] <Absol> CloakerSmoker: You may need to reinstall the locally installed files that Minecraft puts into place.
#841 [16:15] <Absol> CloakerSmoker: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#842 [16:15] <mattym> CloakerSmoker, Try the instructions Absol wrote
#843 [16:15] <CloakerSmoker> Thank you, i will try that.
#844 [16:16] <James____> someone
#845 [16:16] <James____> please
#846 [16:16] <James____> help me!
#847 [16:16] <CloakerSmoker> James, please read the orange.
#848 [16:17] <mattym> James____, Read the instructions you were given when joined
#849 [16:17] <James____> sorry, I understand them, im just kinda annoyed because i log on like every day and i can enver find anyone
#850 [16:17] * Anzhi is now known as Anzhelika|Away
#851 [16:17] <James____> i completely understand though that people have a life outside this
#852 [16:17] <James____> but anways
#853 [16:17] <James____> its a godsend i finally found someone so...
#854 [16:18] <CloakerSmoker> I deleted everything in my .minecraft folder except for saves. Do i just use the normal launcher?
#855 [16:18] <James____> I have an issue, whenever I try to make minecraft go into fullscreen i get massive mouse lag and it takes like 10 seconds to go into fullscreen, and about 40-60% of the time my fps feels like its locked to 60, even though the fps counter says its a lot higher
#856 [16:19] <mattym> CloakerSmoker, Yes
#857 [16:20] <CloakerSmoker> Okay, thank you. I'm running it *now*.
#858 [16:20] <mattym> James____, Does it ever crash or give any sort of error?
#859 [16:20] <James____> only once in a blue moon, I have a good pc
#860 [16:21] <CloakerSmoker> Suggestion for james, have you checked the game logs?
#861 [16:21] <James____> how do I do that?
#862 [16:21] <CloakerSmoker> The launcher logs.
#863 [16:21] <James____> i mean it dosnt chrash
#864 [16:21] <CloakerSmoker> When you run the launcher, there are a few tabs at the top.
#865 [16:21] <James____> [22:21:30 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [22:21:30 INFO]: Current time is Oct 12, 2016 10:21:30 PM [22:21:30 INFO]: System.getProperty('os.name') == 'Windows 10' [22:21:30 INFO]: System.getProperty('os.version') == '10.0' [22:21:30 INFO]: System.getProperty('os.arch') == 'amd64' [22:21:30 INFO]: System.getProperty('java.version') == '1.8.0_25' [22:21:30 INFO]: System.
#866 [16:21] <James____> thats what I get
#867 [16:21] <CloakerSmoker> Yes, but checking the launcher logs may indicate an issue.
#868 [16:22] <mattym> James____, Open a world, hold F3 and C down till the game crashes itself
#869 [16:22] <mattym> ??> James____ launcher/crash-lo
#870 [16:22] <James____> alright 1 sec
#871 [16:22] <mattym> ??> James____ launcher/crash-log
#872 [16:22] <Absol> James____: We need to see your crash log, which appears after a crash.
#873 [16:22] <Absol> James____: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#874 [16:22] <CloakerSmoker> Interesting, i'll let the real moderators/helper help you out.
#875 [16:22] <mattym> James____, then follow the instructions Absol just sent in order to get me the log
#876 [16:22] <James____> thanks
#877 [16:23] <CloakerSmoker> Question, is there any version called Unknown-32.32?
#878 [16:23] <mattym> CloakerSmoker, What?
#879 [16:23] <CloakerSmoker> When I logged into my account at the launcher, it sent that message through the launcher logs.
#880 [16:23] <CloakerSmoker> Here, let me paste it.
#881 [16:23] <James____> http://paste.ubuntu.com/23314841/
#882 [16:24] <CloakerSmoker> [14:19:02 ERROR]: Unexpected exception refreshing version list javax.net.ssl.SSLException: Unsupported record version Unknown-32.32
#883 [16:24] <mattym> ??> James____ mods
#884 [16:24] <Absol> James____: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#885 [16:24] <Absol> James____: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#886 [16:24] <James____> I get the same issue without mods
#887 [16:24] <James____> i will show you a report on a non modded version
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#889 [16:24] <James____> going through the same process
#890 [16:24] <mattym> James____, Wait
#891 [16:24] <mattym> ??> James____ win/reinst
#892 [16:25] <Absol> James____: You may need to reinstall the locally installed files that Minecraft puts into place.
#893 [16:25] <Absol> James____: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#894 [16:25] <James____> alright
#895 [16:25] <mattym> James____, Do the instructions from Absol to completely remove all the mods, then see if it still happens
#896 [16:25] <James____> thanks
#897 [16:25] <CloakerSmoker> It's taking an unusually long time for my launcher to load versions.
#898 [16:25] <James____> but I have edited the options.txt file
#899 [16:25] <James____> can I keep that
#900 [16:25] <James____> i have edited it purely for gamma
#901 [16:25] <mattym> James____, You can edit it again, ideally remove it and try a complete vanilla setup
#902 [16:25] <CloakerSmoker> James, that may be the core issue. What in particular did you change?
#903 [16:26] <CloakerSmoker> Oh, nevermind
#904 [16:26] <James____> ok cheers
#905 [16:26] <CloakerSmoker> I'm gonna stop *backseat* moderating, I feel like i'm breaking a rule
#906 [16:27] <mattym> CloakerSmoker, Are you getting that error you posted currently, after letting it clean install the game?
#907 [16:27] <CloakerSmoker> Yes, mattym.
#908 [16:27] <mattym> CloakerSmoker, Is your computers date/time correct?
#909 [16:27] <CloakerSmoker> 2:26 PM, 10/12/2016
#910 [16:27] <James____> now should I check if I get the same issue?
#911 [16:27] <CloakerSmoker> Yes, it seems it is correct.
#912 [16:27] <mattym> James____, Yes
#913 [16:28] <mattym> ??> CloakerSmoker tools/hjt
#914 [16:28] <Absol> CloakerSmoker: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#915 [16:28] <Absol> CloakerSmoker: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#916 [16:28] <CloakerSmoker> Thank you, i will now try that.
#917 [16:29] <mattym> CloakerSmoker, Its not a "fix" just more diagnostics
#918 [16:29] <CloakerSmoker> Oh, i know.
#919 [16:29] <James____> im still getting the same issue
#920 [16:29] <CloakerSmoker> If it helps to know, Java won't install for me.
#921 [16:29] <CloakerSmoker> Windows cannot find HijackThis..
#922 [16:29] <CloakerSmoker> What?
#923 [16:29] <mattym> James____, How long has the issue been happening?
#924 [16:31] <CloakerSmoker> For some reason, your system denied write access to the "host" file..
#925 [16:31] * Anzhelika|Away is now known as Anzhi
#926 [16:32] <mattym> CloakerSmoker, You should be able to click ok and continue past that
#927 [16:32] <CloakerSmoker> Alright.
#928 [16:32] <James____> ever since I had minecraft
#929 [16:32] <James____> got*
#930 [16:32] <mattym> ??> James____ win/dxdiag
#931 [16:32] <Absol> James____: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#932 [16:34] <CloakerSmoker> http://paste.ubuntu.com/23314870/
#933 [16:34] <James____> Windows cannot find "diaxdag" make sure you've typed the name properly
#934 [16:34] <Lord_Ralex> You did not type it right
#935 [16:34] <CloakerSmoker> "dxdiag" i think it is
#936 [16:35] <James____> well im dum lol
#937 [16:35] <mattym> CloakerSmoker, Is your issue on just one server, or any/all?
#938 [16:35] <CloakerSmoker> ah who cares, it's a simple spelling mistake
#939 [16:35] <CloakerSmoker> All, matty.
#940 [16:36] <CloakerSmoker> Though in some cases i can rarely connect without problems.
#941 [16:36] <CloakerSmoker> Say, 5% of the time?
#942 [16:36] <CloakerSmoker> Though it'll just kick me if something like a teleport happens.
#943 [16:36] <mattym> CloakerSmoker, Are you on your home connection, or work/school/public
#944 [16:36] <CloakerSmoker> Home connection, centurylink router.
#945 [16:37] <mattym> CloakerSmoker, Is the avira you have installed just a browser addon, or more?
#946 [16:37] <CloakerSmoker> Avira?
#947 [16:37] <CloakerSmoker> I used to have Avira installed, yes.
#948 [16:37] <CloakerSmoker> As an antivirus attempt.
#949 [16:37] <James____> http://paste.ubuntu.com/23314882/
#950 [16:37] <James____> there
#951 [16:37] <CloakerSmoker> Was in vain since something's disabling me from downloading any anti virus at all, but that's besides the topic
#952 [16:38] <mattym> CloakerSmoker, No, that probably has something to do with the issue MC is having as well
#953 [16:38] <mattym> ??> CloakerSmoker av/adwcleaner
#954 [16:38] <Absol> CloakerSmoker: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#955 [16:38] <Absol> CloakerSmoker: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#956 [16:38] <mattym> CloakerSmoker, Try the instructions from Absol
#957 [16:38] <mattym> CloakerSmoker, After you have restarted, check if the games working normally, if not come back and we can see if there is something else causing the issue.
#958 [16:39] <CloakerSmoker> I think i downloaded ADWcleaner a time ago.
#959 [16:39] <CloakerSmoker> Alright matty, absol, thanks for the help.
#960 [16:39] <mattym> CloakerSmoker, DOwnload it again, so you have the most recent
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#962 [16:39] <mattym> James____, OK, lets try a driver update, download and install the file from this page http://www.geforce.com/drivers/results/108324
#963 [16:42] <James____> doing that now
#964 [16:45] <James____> moment of truth
#965 [16:45] <mattym> James____, You should restart after the driver install
#966 [16:46] <James____> alright, stay here for me :O
#967 [16:46] <James____> ]xD
#968 [16:48] * James_____ [James_____@notlogged] has joined #minecrafthelp
#969 [16:48] <James_____> alrught im back
#970 [16:48] <James_____> moment of truth
#971 [16:48] <mattym> James_____, Try the game
#972 [16:49] <CloakerSmoker> 23 threats already?! Jeez..
#973 [16:50] <CloakerSmoker> It just boosted to 80... What have I done
#974 [16:50] * James____ [James____@notlogged] has quit. (Ping timeout: 195 seconds)
#975 [16:50] <mattym> CloakerSmoker, Yeah, let that finish scanning, then after you clean, it should ask you to restart. After that, check the game. Hopefully it works
#976 [16:51] <mattym> CloakerSmoker, Hopefully it also solves some other issue you had
#977 [16:52] <James_____> wgar
#978 [16:52] <James_____> i got timedout rip
#979 [16:52] <James_____> same issue
#980 [16:53] <mattym> James_____, And it only starts when you go fullscreen right?
#981 [16:53] * CloakerSmoker [CloakerSmoker@notlogged] has quit. (Ping timeout: 195 seconds)
#982 [16:54] <James_____> yrsh
#983 [16:54] <James_____> yeah
#984 [16:54] <mattym> James_____, unfortunately i think you may have to play with the screen maximized until nvidia puts out another update
#985 [16:56] <James_____> might it work if I try an older update?
#986 [16:56] <mattym> James_____, Of?
#987 [16:56] <James_____> im not sure xD
#988 [16:57] <mattym> James_____, No, your the second person ive seen with similar hardware and this problem, from little info ive seen it seems to be an issue with Nvidia drivers not fully working on the latest update of Windows 10
#989 [16:57] * CloakerSmoker [CloakerSmoker@notlogged] has joined #minecrafthelp
#990 [16:57] <CloakerSmoker> I'm back from my restart. I'm about to launch MC now.
#991 [16:58] <mattym> James_____, Other than it taking a few moments to go fullscreen, does it give you any other issue?
#992 [16:58] <James_____> yeah
#993 [16:58] <James_____> i would say roughly 50% of the time
#994 [16:58] <James_____> but I cant say for sure
#995 [16:58] <James_____> it locks my fps to 60 when I finally get into mc
#996 [16:59] <mattym> James_____, Do you know the model of the monitor you baught with your PC?
#997 [16:59] <James_____> i have 2 seperate monitors
#998 [16:59] <James_____> a iiyama 144hz as my main and a qnix 120hz as my secondary
#999 [16:59] <mattym> James_____, Try with only 1 plugged in
#1000 [17:00] <James_____> alright
#1001 [17:00] <James_____> also, having 60fps with a 144hz monitor feels extremely laggy
#1002 [17:00] <James_____> so v-sync isnt an option
#1003 [17:00] <James_____> as that locks my fps to 60 for some reason
#1004 [17:02] <James_____> nope, same issue
#1005 [17:06] <James_____> hello?
#1006 [17:07] * SpyBoris [SpyBoris@notlogged] has quit. (Ping timeout: 195 seconds)
#1007 [17:08] <CloakerSmoker> It's been five minutes since i ran the MC launcher
#1008 [17:08] <CloakerSmoker> It's still loading the versions, what's the problem??
#1009 [17:10] <James_____> um
#1010 [17:10] <James_____> i think he left rip ;-;
#1011 [17:13] <CloakerSmoker> Well, i'm screwed.
#1012 [17:13] <CloakerSmoker> Might as well go play Bully.
#1013 [17:13] <James_____> whaaat
#1014 [17:15] * echambers2 [echambers2@notlogged] has joined #minecrafthelp
#1015 [17:15] <CloakerSmoker> I mean the game.
#1016 [17:15] <James_____> never heard of it
#1017 [17:15] <CloakerSmoker> Bully Scholarship Edition?
#1018 [17:15] <CloakerSmoker> Rockstar Games?
#1019 [17:15] <James_____> no LOL
#1020 [17:15] <James_____> i have a good pc but all i do is play mc
#1021 [17:15] <James_____> and some cs
#1022 [17:16] <CloakerSmoker> You're lucky you can play MC.
#1023 [17:16] <James_____> I really need to use it to its full potential
#1024 [17:16] <CloakerSmoker> It's been years since i've played, yet i still can't
#1025 [17:16] <James_____> years?!
#1026 [17:16] <CloakerSmoker> Yeah.
#1027 [17:16] <CloakerSmoker> Stupid bug won't let me play online.
#1028 [17:16] <James_____> what version of java are you running right now? you have probably tried this already
#1029 [17:16] * echambers2 [echambers2@notlogged] has quit. (Client Quit)
#1030 [17:16] <James_____> but its worth a shot
#1031 [17:16] <CloakerSmoker> How do i check?
#1032 [17:17] * echambers2 [echambers2@notlogged] has joined #minecrafthelp
#1033 [17:17] <echambers2> hi
#1034 [17:17] <echambers2> i have a issue
#1035 [17:17] <James_____> type in your windows search bar
#1036 [17:17] <James_____> uninstall
#1037 [17:17] <CloakerSmoker> Go on.
#1038 [17:17] <CloakerSmoker> Uninstall java? Hell no!
#1039 [17:17] <James_____> nooo
#1040 [17:17] <CloakerSmoker> I can't even INSTALL java!
#1041 [17:18] <James_____> if you click on uninstall a program
#1042 [17:18] <echambers2> ok so when i try to load up minecraft it says i need to update my windows drivers and i followed the steps and it said to send a link to you
#1043 [17:18] <James_____> it will come up with a list of your installed program
#1044 [17:18] <James_____> s
#1045 [17:18] <James_____> press j on your keyboard
#1046 [17:18] <James_____> and it should highlight java
#1047 [17:18] <CloakerSmoker> Java 7 update 80.
#1048 [17:18] <James_____> then tell me what version you have
#1049 [17:19] <echambers2> i need help when i try to load minecraft it says i need to update drivers and i did and it said to send you the link???
#1050 [17:19] <CloakerSmoker> Please be patient, echambers2, the moderators will respond soon.
#1051 [17:19] <echambers2> ok yes sir'
#1052 [17:19] <CloakerSmoker> James, i tried to run the newest java
#1053 [17:20] <CloakerSmoker> After I click yes/run, it closes the window like normal;
#1054 [17:20] <CloakerSmoker> but NOTHING happens at all
#1055 [17:20] <James_____> dont run it
#1056 [17:20] <James_____> can you tell me what version of java you have currently
#1057 [17:20] <James_____> you might not even need an update
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#1060 [17:20] * Alpha_Julia [Alpha_Julia@notlogged] has quit. (Client Quit)
#1061 [17:21] <echambers2> so
#1062 [17:21] <echambers2> ...
#1063 [17:21] <James_____> please hold on echambers2
#1064 [17:21] <kiwi> Hey is minecraft down for anyone else?
#1065 [17:21] <echambers2> ok.......
#1066 [17:21] <James_____> no-one gets paid so it may take time for you to get help
#1067 [17:21] <James_____> it took me about 15 - 20 minutes to find someone
#1068 [17:21] <echambers2> wow
#1069 [17:22] <CloakerSmoker> I told you
#1070 [17:22] <CloakerSmoker> java 7 update 80
#1071 [17:22] * Alpha_Julia [Alpha_Julia@notlogged] has joined #minecrafthelp
#1072 [17:22] <kiwi> IS MIUNCRAFT DOWN FOR ANYONE ELSE?
#1073 [17:22] <CloakerSmoker> NO.
#1074 [17:22] <kiwi> OK
#1075 [17:22] <kiwi> AND SHUTUPO
#1076 [17:22] <kiwi> SHUTUP* YEAH IT IS
#1077 [17:22] <kiwi> CHECK THEIR WEBSITE
#1078 [17:22] <James_____> calm down
#1079 [17:22] <kiwi> http://www.help.mojang.com
#1080 [17:22] <James_____> you will get kicked for spamming
#1081 [17:23] <kiwi> NOOOOOOOOOOOOOOOO
#1082 [17:23] <kiwi> OH NO
#1083 [17:23] <CloakerSmoker> Shut up and get out, kiwi.
#1084 [17:23] <kiwi> NOT KICKED FOR SPAMMING
#1085 [17:23] <CloakerSmoker> Don't annoy us.
#1086 [17:23] * Lord_Ralex kicked kiwi from #minecrafthelp (Reason: iwi :kiwi)
#1087 [17:23] <James_____> Calm Down.
#1088 [17:23] <CloakerSmoker> Thank you, ralex.
#1089 [17:23] <James_____> fml
#1090 [17:23] <James_____> that just happened
#1091 [17:23] * kiwi [kiwi@notlogged] has joined #minecrafthelp
#1092 [17:23] <James_____> guess whos back
#1093 [17:23] <James_____> kiwis back
#1094 [17:23] <kiwi> lol
#1095 [17:23] <CloakerSmoker> I hope he learned his lesson =/
#1096 [17:23] <kiwi> oh no i got kicked
#1097 [17:23] <echambers2> ;-;
#1098 [17:23] <kiwi> learned my lesson totally
#1099 [17:23] * kakazica [kakazica@notlogged] has joined #minecrafthelp
#1100 [17:23] <kiwi> took me 5 seconds to refresh the page
#1101 [17:23] <CloakerSmoker> You're not helping anyone.
#1102 [17:23] <James_____> https://www.youtube.com/watch?v=nxpTx0VDBKw
#1103 [17:23] <CloakerSmoker> Don't bother us.
#1104 [17:24] <echambers2> bruh
#1105 [17:24] <James_____> anyway
#1106 [17:24] <James_____> CloakerSmoker
#1107 [17:24] <CloakerSmoker> ?
#1108 [17:24] * kiwi [kiwi@notlogged] has quit. (Client Quit)
#1109 [17:24] <James_____> did you check the version of java you are currently running
#1110 [17:24] <CloakerSmoker> I said it twice alread
#1111 [17:24] <CloakerSmoker> already
#1112 [17:24] <CloakerSmoker> Java 7 update 80
#1113 [17:24] * kiwi [kiwi@notlogged] has joined #minecrafthelp
#1114 [17:24] <kiwi> THIS IS TRASHHHHHHHHHHHHHH SERVICE
#1115 [17:24] * Lord_Ralex kicked kiwi from #minecrafthelp (Reason: iwi :Here is the door)
#1116 [17:24] <echambers2> lol'
#1117 [17:25] <CloakerSmoker> haha
#1118 [17:25] <James_____> the d came straight to their face
#1119 [17:25] <echambers2> lol
#1120 [17:25] <James_____> Im sorry
#1121 [17:25] * kiwi [kiwi@notlogged] has joined #minecrafthelp
#1122 [17:25] <kiwi> NOO WHY DID U BAN ME
#1123 [17:25] * Lord_Ralex kicked kiwi from #minecrafthelp (Reason: iwi :Here is the door)
#1124 [17:25] <echambers2> bruh
#1125 [17:26] * Alpha_Julia [Alpha_Julia@notlogged] has quit. (Ping timeout: 195 seconds)
#1126 [17:26] <James_____> alright
#1127 [17:26] <James_____> so
#1128 [17:26] <James_____> Cloaker
#1129 [17:26] <James_____> you do not have the latest version of minecraft
#1130 [17:26] <James_____> java, my bad
#1131 [17:26] * hey [hey@notlogged] has joined #minecrafthelp
#1132 [17:26] * Lord_Ralex kicked hey from #minecrafthelp (Reason: ey :Here is the door)
#1133 [17:26] <echambers2> lol
#1134 [17:26] <James_____> trying to change their nick I see
#1135 [17:26] <James_____> http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1136 [17:27] <echambers2> yup
#1137 [17:27] * NitoTV [NitoTV@notlogged] has joined #minecrafthelp
#1138 [17:27] <James_____> download the latest version of java from their
#1139 [17:27] * kakazica [kakazica@notlogged] has quit. (Ping timeout: 195 seconds)
#1140 [17:27] <James_____> java 8 update 101
#1141 [17:27] <James_____> then tell me what happens
#1142 [17:27] * Lord_Ralex kicked NitoTV from #minecrafthelp (Reason: itoTV :Here is the door)
#1143 [17:27] <James_____> try installing Java as an administrator. To do so, download the offline installer and save it to an empty folder on your hard disk. Then, right-click on the executable file and choose the Run As Administrator command from the shortcut menu
#1144 [17:28] * kiwi [kiwi@notlogged] has joined #minecrafthelp
#1145 [17:28] * kiwi [kiwi@notlogged] has quit. (Client Quit)
#1146 [17:28] * kiwi2 [kiwi2@notlogged] has joined #minecrafthelp
#1147 [17:28] <kiwi2> trash
#1148 [17:28] * Lord_Ralex kicked kiwi2 from #minecrafthelp (Reason: iwi2 :Here is the door)
#1149 [17:28] <echambers2> just wow
#1150 [17:28] <James_____> this is becoming too repetitive
#1151 [17:29] * u_have_no_idea_if_im_kiwi_dont [u_have_no_idea_if_im_kiwi_dont@notlogged] has joined #minecrafthelp
#1152 [17:29] <echambers2> your right im just sitting here on my phone waiting :P
#1153 [17:29] <u_have_no_idea_if_im_kiwi_dont> hello
#1154 [17:29] * Lord_Ralex kicked u_have_no_idea_if_im_kiwi_dont from #minecrafthelp (Reason: _have_no_idea_if_im_kiwi_dont :Here is the door)
#1155 [17:29] <James_____> omg
#1156 [17:30] <echambers2> wow
#1157 [17:30] <Lord_Ralex> *!*@146.185.28.*
#1158 [17:30] <echambers2> hi lord
#1159 [17:30] <James_____> hes a bot I assume
#1160 [17:30] <echambers2> prob
#1161 [17:30] <James_____> if you look on the sidebar
#1162 [17:30] <Lord_Ralex> Beep boop
#1163 [17:30] <James_____> their is an @ next to his name
#1164 [17:31] <James_____> Boop beep
#1165 [17:31] * Mooniiee [Mooniiee@notlogged] has joined #minecrafthelp
#1166 [17:31] <echambers2> O
#1167 [17:31] * i_need_help [i_need_help@notlogged] has joined #minecrafthelp
#1168 [17:32] <i_need_help> hello my minecraft keeps crashing
#1169 [17:32] <James_____> do you have mods installed?
#1170 [17:32] <i_need_help> no, completely clean client
#1171 [17:32] * Lord_Ralex kicked i_need_help from #minecrafthelp (Reason: _need_help :Here is the door)
#1172 [17:32] <James_____> what version is it
#1173 [17:32] <echambers2> or hacked client
#1174 [17:32] * Mooniiee [Mooniiee@notlogged] has quit. (Client Quit)
#1175 [17:32] <James_____> hold down the windows key and R at the same time
#1176 [17:32] <James_____> then type in %appdata%
#1177 [17:33] <James_____> look for the .minecraft folder
#1178 [17:33] <James_____> then double click in it
#1179 [17:33] <Lord_Ralex> He's gone
#1180 [17:33] <James_____> I was literially typing "inb4 its kiwi" as they joined
#1181 [17:33] <James_____> then I assumed otherwise
#1182 [17:34] <James_____> should've gone with my gut feeling
#1183 [17:34] <Anna> I'm a kiwi :<
#1184 [17:35] <Anna> echambers2: are you using the paid for minecraft from mojang or minecraft.net?
#1185 [17:35] <Anna> oh wait, missread what you said
#1186 [17:35] <James_____> what is your issue anna?
#1187 [17:35] * echambers2_ [echambers2_@notlogged] has joined #minecrafthelp
#1188 [17:36] <echambers2_> im back
#1189 [17:36] <James_____> guess whos bad
#1190 [17:36] <James_____> echambers back
#1191 [17:36] <Anna> James_____: I don't have one, I try to help when I can
#1192 [17:36] <echambers2_> lol
#1193 [17:36] <James_____> oh!
#1194 [17:36] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1195 [17:36] <James_____> I didn't know you were here to help!
#1196 [17:36] <Anna> anyone can help really
#1197 [17:36] <James_____> :)
#1198 [17:37] <echambers2_> but i need a moderator because i ned to update my drivers and they said come here...
#1199 [17:38] <echambers2_> .....................
#1200 [17:39] <mattym> echambers2_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1201 [17:39] <mattym> James_____, Did you have any luck only using one monitor?
#1202 [17:39] <James_____> oh hey matty
#1203 [17:39] <James_____> I stayed here for you :)
#1204 [17:39] <James_____> and no, same issue
#1205 [17:40] <mattym> CloakerSmoker, Did you make any progress or get any different errors?
#1206 [17:40] <echambers2_> http://paste.ubuntu.com/23315089/
#1207 [17:40] <echambers2_> there it is
#1208 [17:40] <James_____> I tried to help him, but he went afk somewhere around 6 minutes ago I assume
#1209 [17:40] <mattym> James_____, Yeah, may just need to avoid using fullscreen until Nvidia fixes their issues.
#1210 [17:40] <mattym> echambers2_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1211 [17:41] <James_____> its hard, because I want to record videos without the black bars
#1212 [17:41] <James_____> and I want to play in fullscreen 720p,
#1213 [17:41] <James_____> and I cant get windowed mode 720p without downscaling my monitor to 720p
#1214 [17:41] <echambers2_> if i go buy a new graphics card how do i use it i have never needed one??
#1215 [17:42] <mattym> echambers2_, You dont have a desktop...
#1216 [17:42] <echambers2_> ok
#1217 [17:43] <James_____> is there anyway for me to go into fullscreen windowed in a custom resolution
#1218 [17:43] <James_____> I am extremely confident that would be a good workaroumd
#1219 [17:43] <James_____> workaround*
#1220 [17:43] <mattym> James_____, Fullscreen will always take up the full resolution your monitor is set to
#1221 [17:44] <echambers2_> how do i reinstall windows 7?
#1222 [17:44] <James_____> but I can set fullscreen to a custom resolution with optifine
#1223 [17:44] <mattym> echambers2_, If you dont know how, take the computer to a computer store and have them do it for you.
#1224 [17:45] <echambers2_> wow that was so much help ;-;
#1225 [17:45] <mattym> James_____, Yeah, but as Ive said, we dont support modded. I have no clue what that will actually allow you to do, or how it actually achieves it
#1226 [17:45] <James_____> I get the same issue with an unmodded minecraft client
#1227 [17:45] <James_____> but with optifine there is an option to set minecraft to go to a custom res in fullscreen
#1228 [17:46] <mattym> James_____, Im just saying, i dont know how that one works, or how it would work compared to normal
#1229 [17:46] <James_____> alright
#1230 [17:46] <James_____> I used to use fullscreen windowed
#1231 [17:46] <James_____> is there a way to use fullscreen windowed at a custom res?
#1232 [17:46] <mattym> no
#1233 [17:47] <James_____> ah
#1234 [17:47] <mattym> And i think you mean maximized windowed mode, which again, sets itself to the resolution of the screen
#1235 [17:47] <James_____> yeah
#1236 [17:47] <James_____> in that case
#1237 [17:47] <James_____> the reason I didnt want to use fullscreen windowed is because I lag when recording at 1080p
#1238 [17:47] <James_____> could you help me with that
#1239 [17:47] <James_____> I have a good pc
#1240 [17:48] <James_____> but I get fps lag when recording at 1080p, but not 720p
#1241 [17:48] <mattym> James_____, What recording software?
#1242 [17:48] * echambers2_ [echambers2_@notlogged] has quit. (Quit: Web client closed)
#1243 [17:48] <James_____> action
#1244 [17:48] <James_____> non-cracked, I paid for it completely
#1245 [17:48] <mattym> James_____, Not 100% sure how that one works, but make sure its settings arent lower than the computers
#1246 [17:49] * Kepo [Kepo@notlogged] has joined #minecrafthelp
#1247 [17:49] * Kepo [Kepo@notlogged] has quit. (Client Quit)
#1248 [17:49] <mattym> James_____, Some of the recording software limits your computer to running at the framerate and other settings that you have set the recording to
#1249 [17:49] <James_____> it does not lock the fps
#1250 [17:49] <James_____> It says im getting 300-400 fps in game
#1251 [17:50] <James_____> but it feels like 60
#1252 [17:51] <mattym> James_____, Well, Minecraft isnt exactly the best way to test that
#1253 [17:52] <James_____> test what>
#1254 [17:52] <James_____> ?
#1255 [17:52] <mattym> James_____, Even with the monitors you have, you will never actually achieve much more than about 100FPS, the ingame stat is just what it "can" go up to
#1256 [17:52] <mattym> James_____, And if the recorder is limiting you, it wouldnt show up ingame
#1257 [17:52] <James_____> I usually get a lot more that 100fps in minecraft usually
#1258 [17:53] <James_____> and with my monitors
#1259 [17:53] <James_____> I can see up to 144fpd
#1260 [17:53] <James_____> fps*
#1261 [17:53] <James_____> thats the point where I cant tell the difference
#1262 [17:53] <James_____> between that and anything higher
#1263 [17:55] <James_____> rip mattym left
#1264 [17:55] <mattym> James_____, And what im saying is, if an external program is limiting what you can actaully see, it wont show up in Minecraft FPS calculation
#1265 [17:56] <mattym> James_____, All the FPS counter in minecraft is showing you, is what it can do with the current settings, not what its actually outputting
#1266 [17:56] <James_____> ah
#1267 [17:57] <James_____> but my pc should be able to get over 144fps stable when recording
#1268 [17:57] <mattym> James_____, Oddly ive also seen MC mess up with different refresh rates, can either of your monitors be set to 60HZ?
#1269 [17:57] <mattym> James_____, No
#1270 [17:57] <James_____> yes, both of them
#1271 [17:58] <mattym> James_____, Your PC will only ever output what it can use, which in your case is up to 144 if you are only using the monitor that can do that
#1272 [17:58] <mattym> James_____, Try with 1 monitor plugged in, set to 60Hz
#1273 [17:58] <mattym> James_____, See if the game on its own, without anything else running still has the issues
#1274 [17:58] <James_____> the issues of lag in the game? when recording
#1275 [17:59] <James_____> because I am so used to 144hz, when I set any of my monitors to 60 hz, minecraft feels really laggy, but its worth a try :D
#1276 [17:59] * HxT [HxT@notlogged] has joined #minecrafthelp
#1277 [18:00] <James_____> I kind of wish I hadnt bought a 144hz monitor then I wouldnt have the lag issues and I would be used to 60hz
#1278 [18:00] <mattym> James_____, Yeah, ive seen others get issues when the monitor is set to anything other than 60
#1279 [18:00] <James_____> what do you mean?
#1280 [18:00] <mattym> James_____, Should work on the others, but lets see what happens if you try it
#1281 [18:01] * HxT [HxT@notlogged] has quit. (Client Quit)
#1282 [18:02] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#1283 [18:04] <James_____> it feels laggy, like im getting 60fps
#1284 [18:04] <mattym> James_____, And is your capture software on currently?
#1285 [18:04] <James_____> yes
#1286 [18:04] <mattym> James_____, What is it set to record at?
#1287 [18:04] <James_____> 120fps
#1288 [18:05] <James_____> that is a lot
#1289 [18:05] <James_____> but people with dual gtx 970's can record at that
#1290 [18:05] <James_____> so I assumed my dual 1080's should be able to
#1291 [18:05] <James_____> it might be worth noting
#1292 [18:06] <mattym> James_____, Are they set in SLI mode?
#1293 [18:06] <James_____> that im getting nowhere near the amount of lag I was getting when recording at 1080p 120fps with my monitor set to 144hz
#1294 [18:06] <James_____> but still not playable
#1295 [18:06] <James_____> ah
#1296 [18:06] <James_____> you see
#1297 [18:06] <James_____> its disabled
#1298 [18:06] <James_____> I was going to enable it
#1299 [18:06] <mattym> James_____, Ok that clears it up
#1300 [18:07] <mattym> dont
#1301 [18:07] <James_____> but then it was to complicated
#1302 [18:07] <mattym> When did you get the PC?
#1303 [18:07] <James_____> and I ended up just disabling sli and using the second gpu for physX
#1304 [18:07] <James_____> about 4 months ago
#1305 [18:07] <mattym> James_____, So the last person who had almost the exact same issues as you
#1306 [18:07] <James_____> about 2 weeks after the 1080's were released
#1307 [18:07] <mattym> James_____, Had to revert from Windows 10 Aniversary update, to the earlier build of Windows 10
#1308 [18:08] <James_____> really?!
#1309 [18:08] <mattym> James_____, Do you know if you installed before the Aniversary update?
#1310 [18:08] <James_____> installed?
#1311 [18:08] <James_____> what
#1312 [18:08] <mattym> James_____, windows 10
#1313 [18:08] <mattym> James_____, Or had the computer before windows 10 did the aniversary update
#1314 [18:08] <James_____> it had it before the update
#1315 [18:08] <James_____> ok I need to explain somethings
#1316 [18:09] <mattym> James_____, Lets just put it this way. Someone with a very similar issue, very similar hardware, only go it working normally again by reverting
#1317 [18:09] <James_____> I updated it to the aniversary update when the update came out, i must have had the pc for a few months by then, then, about 2 weeks ago, I factory reset my pc
#1318 [18:10] <James_____> what was their name if you dont mind me asking
#1319 [18:10] <mattym> James_____, Dont remember
#1320 [18:11] <James_____> ah
#1321 [18:11] <mattym> James_____, Yeah it will only let you go back to an older Win 10 build if the update was done 10 days or fewer ago
#1322 [18:11] <James_____> ah
#1323 [18:11] <James_____> ;-;
#1324 [18:12] <James_____> what would you reccomend then>
#1325 [18:12] <mattym> James_____, I can try and find the link again, but from what i remember finding, there were people that either had multiple 900 or 1000 series Nvidia cards, that were having a lot of issues since the AU, and it seems Nvidia hasnt fully solved the issue via drivers yet
#1326 [18:13] <James_____> could you explain that in more basic terms for me? xD
#1327 [18:13] <mattym> James_____, In other things than just minecraft
#1328 [18:14] <James_____> its quater past 12 and i have been staring at my monitor trying to fix this since 10:50
#1329 [18:14] <mattym> James_____, People on the Nvidia forums that had done the Aniversary Update, and had more than one of of either GTX 9## cards or 10## Nvidia cards, were having issues
#1330 [18:15] <James_____> ah
#1331 [18:15] <mattym> James_____, You can look through nvidias forum to see if the other people have found a fix.
#1332 [18:15] <mattym> James_____, Most were either reinstalling or reverting to the Windows 10 built 1511
#1333 [18:15] <mattym> build*
#1334 [18:15] <James_____> is there anyway I could do that now?
#1335 [18:16] <James_____> since I reset my pc
#1336 [18:16] <mattym> James_____, It looks like it reinstalled the latest for you.
#1337 [18:16] <mattym> James_____, You would either need to find and create install media for the propper build of Windows 10, or wait to see if Nvidia fixes it
#1338 [18:17] <mattym> James_____, Or check their forums to see if the other people with the issue found a workaround
#1339 [18:17] <James_____> ah
#1340 [18:18] <James_____> that will probably have to wait till tommorow, as im to tired rn lol
#1341 [18:18] <James_____> but
#1342 [18:18] <James_____> do you think that if I keep my monitor at 60hz
#1343 [18:18] <James_____> i will get used to it
#1344 [18:18] <mattym> James_____, No idea
#1345 [18:18] <James_____> and it will seem fine, and the lag issues will be gone
#1346 [18:19] <mattym> James_____, Just also adjust your capture software to that, and it should work better
#1347 [18:19] <James_____> what do you mean?
#1348 [18:19] * Acxiion [Acxiion@notlogged] has joined #minecrafthelp
#1349 [18:19] <mattym> James_____, Change what the recording software is set to record at
#1350 [18:19] <mattym> James_____, It should never be higher than what you are actually outputting
#1351 [18:20] <Acxiion> Hey mattym, the solution to the erratic mouse movement problem no longer works
#1352 [18:20] <James_____> but I output way higher than 120fps
#1353 [18:20] <mattym> Acxiion, What was the solution you needed again?
#1354 [18:20] <mattym> James_____, Again, no
#1355 [18:20] <Acxiion> go fullscreen, the out
#1356 [18:20] <Acxiion> I might try a mousepad
#1357 [18:21] <mattym> James_____, The actual output is limited by what your monitor is going to accept.
#1358 [18:21] <James_____> my monitor can accept up to 144fp
#1359 [18:21] <James_____> fps
#1360 [18:21] <mattym> James_____, If its set to 60hz, it will only be taking 60
#1361 [18:21] <James_____> i maintain around 300-1000 normally
#1362 [18:21] <James_____> what I was meaning was
#1363 [18:22] <mattym> James_____, If you are going to leave it set at 60Hz, the recording software needs to be adjusted as well
#1364 [18:22] <James_____> no,
#1365 [18:22] <James_____> i record at 120fps
#1366 [18:22] <James_____> and render at 30
#1367 [18:22] <James_____> because of the motion blur I get
#1368 [18:22] <James_____> if I use smart resample, the frames blend together and I get a really nice blur
#1369 [18:23] <James_____> if I render in 30
#1370 [18:24] <mattym> James_____, If you are going to leave it set at 60Hz, the monitor will only ask for 60fps from the computer, if you are going to leave the monitor set at that, you need to adjust that in the recorder
#1371 [18:24] <Acxiion> what can I do now
#1372 [18:24] <mattym> Acxiion, Did you ever try another mouse?
#1373 [18:24] <Acxiion> Lets see...
#1374 [18:25] <James_____> thanks,
#1375 [18:25] <Acxiion> yes, still there
#1376 [18:26] <Acxiion> I really hate this problem
#1377 [18:26] <Acxiion> I hope it's not Razer Cortex
#1378 [18:27] <Acxiion> Well, it isnt that
#1379 [18:27] <mattym> Acxiion, Can you start minecraft, force it to crash by holding F3 and C until it crashes, then get me the crash log according to the following instructions from Absol
#1380 [18:27] <mattym> ??> Acxiion launcher/crash-log
#1381 [18:27] <Absol> Acxiion: We need to see your crash log, which appears after a crash.
#1382 [18:28] <Absol> Acxiion: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1383 [18:28] * Anzhi is now known as Anzhelika|Away
#1384 [18:29] * James_____ [James_____@notlogged] has quit. (Ping timeout: 195 seconds)
#1385 [18:29] <Acxiion> http://paste.ubuntu.com/23315296/
#1386 [18:29] * Anzhelika|Away is now known as Anzhi
#1387 [18:29] <Acxiion> Also keep in mind this happens in any version, even modded
#1388 [18:31] <mattym> Acxiion, And it just the mouse movement while only in game right?
#1389 [18:31] * Dudes [Dudes@notlogged] has joined #minecrafthelp
#1390 [18:32] <Dudes> Hi, all
#1391 [18:32] <Dudes> Did some poking around, but came up empty. Launching the demo of minecraft gives me a JVM error - EXCEPTION_FLT_DIVIDE_BY_ZERO
#1392 [18:32] <Dudes> Anyone see this before?
#1393 [18:32] <CloakerSmoker> Okay, i've used ADWcleaner and launched minecraft
#1394 [18:32] <mattym> Acxiion, And did you adjust the monitors resolution or the zoom in display settings?
#1395 [18:32] <CloakerSmoker> It still gives me those annoying error messages when i connect to a server, matty
#1396 [18:32] <mattym> ??> Dudes launcher/crash-log
#1397 [18:32] <Absol> Dudes: We need to see your crash log, which appears after a crash.
#1398 [18:32] <Absol> Dudes: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1399 [18:33] <mattym> CloakerSmoker, Can you get me the exact errors its giving you now
#1400 [18:33] * Coolkidz [Coolkidz@notlogged] has joined #minecrafthelp
#1401 [18:33] <Coolkidz> Hey
#1402 [18:33] <CloakerSmoker> Alright
#1403 [18:33] <Coolkidz> How do I make a wither structure without a wither spawning
#1404 [18:33] <Coolkidz> Can I do that
#1405 [18:33] <Coolkidz> Is that possible?
#1406 [18:33] <Acxiion> Yes the mouse movement is only in-game, and changing the resolution does nothing
#1407 [18:33] <Dudes> Thanks @Absol. Here is the URL: http://paste.ubuntu.com/23315304/
#1408 [18:33] <Coolkidz> Like the soulsand with the 3 skulls
#1409 [18:33] <Coolkidz> but no wither spawns
#1410 [18:33] <Coolkidz> I want to make it for aesthetics
#1411 [18:35] <Dudes> Seems like a less than useful crashdump. the hs_err dump file is at http://paste.ubuntu.com/23315307/ if that helps
#1412 [18:35] <Anna> Coolkidz: place soulsand kast
#1413 [18:35] <Anna> *last
#1414 [18:36] <mattym> Dudes, Ok, can you get me a new link with the contents of this file from your pc C:\Users\Danimal\AppData\Roaming\.minecraft\hs_err_pid8780.log
#1415 [18:36] <Coolkidz> Oh
#1416 [18:36] <Anna> or, use MHF_WitherSkeleton skulls Coolkidz
#1417 [18:36] <Coolkidz> It worked!
#1418 [18:36] <Coolkidz> Thanks!
#1419 [18:36] <mattym> Acxiion, And what was the resoulution set to currently?
#1420 [18:37] <Anna> yw
#1421 [18:37] <Acxiion> The default resolution, 1366x768
#1422 [18:37] <Dudes> mattym, Yep - I did. That's the second paste. Here again: http://paste.ubuntu.com/23315307/
#1423 [18:38] * BransonLBL [BransonLBL@notlogged] has joined #minecrafthelp
#1424 [18:38] <BransonLBL> Whenever I move, I crash, But if i log into a server and dont move i dont crash any help?
#1425 [18:39] <mattym> Dudes, Yeah, thats a new one
#1426 [18:39] <mattym> ??> Dudes win/reinst
#1427 [18:39] <Absol> Dudes: You may need to reinstall the locally installed files that Minecraft puts into place.
#1428 [18:39] <Absol> Dudes: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1429 [18:39] <mattym> Dudes, See if the instructions from Absol change anything
#1430 [18:39] <mattym> ??> BransonLBL launcher/crash-log
#1431 [18:39] <Absol> BransonLBL: We need to see your crash log, which appears after a crash.
#1432 [18:39] <Absol> BransonLBL: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1433 [18:39] <mattym> Acxiion, Set it to 1280x720
#1434 [18:39] * A__D [A__D@notlogged] has quit. (Read error: Connection reset by peer)
#1435 [18:39] <Acxiion> I tried that before, didn't work
#1436 [18:40] <CloakerSmoker> Matty
#1437 [18:40] <BransonLBL> http://paste.ubuntu.com/23315321/
#1438 [18:40] * A__D [A__D@notlogged] has joined #minecrafthelp
#1439 [18:40] <BransonLBL> No errors pop up
#1440 [18:40] <CloakerSmoker> I can't copy paste the errors since its in the game, so how do I let you know what the messages are?
#1441 [18:40] <BransonLBL> And when i try to edit launcher, I crash
#1442 [18:41] <mattym> CloakerSmoker, Can you type out what it says, if its showing ingame, it shouldnt be too long
#1443 [18:41] <Dudes> Thanks, mattym an Absol. I just did as instructed and still see the same failure (EXCEPTION_FLT_DIVIDE_BY_ZERO)
#1444 [18:42] <mattym> BransonLBL, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1445 [18:42] <CloakerSmoker> It's long, but here
#1446 [18:42] <BransonLBL> ok
#1447 [18:42] <mattym> CloakerSmoker, Or you can screenshot it and paste it to imgur.com
#1448 [18:42] * oAIr [oAIr@notlogged] has joined #minecrafthelp
#1449 [18:43] <oAIr> hello
#1450 [18:43] <CloakerSmoker> Internal Exception: io.netty.handler.codec.Decoder.Exception: Badly Compressed packet - size of 232946886 is larger than protocal maximum of 2097152
#1451 [18:43] <mattym> Acxiion, Can you try it now, make sure you restart minecraft and see if it happens
#1452 [18:43] <mattym> CloakerSmoker, Ah thats new
#1453 [18:43] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1454 [18:43] <oAIr> mattym
#1455 [18:43] <CloakerSmoker> There's more
#1456 [18:43] <oAIr> what is the EMAIL to email mojang
#1457 [18:43] <oAIr> for support
#1458 [18:43] <oAIr> b/c i have this 2015 code
#1459 [18:43] <BransonLBL> mattym I set it to off then crashed once more
#1460 [18:43] <oAIr> and I want to redeem it
#1461 [18:43] <mattym> CloakerSmoker, And you get the same/similar on any server?
#1462 [18:43] <mattym> ??> oAIr mojang/email
#1463 [18:43] <Absol> oAIr: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1464 [18:43] <Absol> oAIr: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1465 [18:43] <mattym> oAIr, First link from Absol
#1466 [18:44] <CloakerSmoker> Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.strea.MalformedJsonException: Unterminated string at line 1 column 26
#1467 [18:44] <oAIr> i dont have transaction ID for the account tho
#1468 [18:44] <CloakerSmoker> yes, i get all these messages on different servers
#1469 [18:44] <mattym> BransonLBL, Is it just the Java error again, or is there a full crash log?
#1470 [18:44] <mattym> oAIr, Then you are out of luck
#1471 [18:44] <CloakerSmoker> Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header check
#1472 [18:44] <mattym> CloakerSmoker, And you already tried clearing the .minecraft folder?
#1473 [18:44] <BransonLBL> Full crash log
#1474 [18:44] <BransonLBL> http://paste.ubuntu.com/23315327/
#1475 [18:45] <CloakerSmoker> Yes.
#1476 [18:45] <CloakerSmoker> And ADWcleaner.
#1477 [18:45] <CloakerSmoker> + restart
#1478 [18:45] <mattym> ??> BransonLBL mods
#1479 [18:45] <Absol> BransonLBL: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1480 [18:45] <Absol> BransonLBL: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1481 [18:45] <BransonLBL> mattym Its the same with or without mods
#1482 [18:45] <mattym> BransonLBL, Then get me a crash w/o them
#1483 [18:45] <BransonLBL> k
#1484 [18:46] <BransonLBL> mattym what hapened was I wanted to play a 1.10 game but i was in 1.8 i relogged and this happened
#1485 [18:46] <BransonLBL> http://paste.ubuntu.com/23315332/\
#1486 [18:46] <BransonLBL> Dont click that
#1487 [18:46] <BransonLBL> http://paste.ubuntu.com/23315332/
#1488 [18:46] <mattym> CloakerSmoker, One moment, need to double check something
#1489 [18:47] <CloakerSmoker> Okay.
#1490 [18:47] <mattym> ??> BransonLBL win/reinst
#1491 [18:48] <Absol> BransonLBL: You may need to reinstall the locally installed files that Minecraft puts into place.
#1492 [18:48] <Absol> BransonLBL: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1493 [18:48] <Acxiion> Still happens
#1494 [18:48] <mattym> BransonLBL, Try the instructions from Absol
#1495 [18:48] <BransonLBL> k
#1496 [18:49] <mattym> Acxiion, Then it may just be an issue with the computer. You may need to take it somewhere and have it diagnosed.
#1497 [18:49] <Acxiion> Nooooo
#1498 [18:49] <Acxiion> Never
#1499 [18:49] <mattym> Acxiion, If it keeps comming and going and happens with any mouse you try. Its something that will need to be looked at further
#1500 [18:50] <Acxiion> On other computer accounts it doesn't happen
#1501 [18:51] <mattym> Acxiion, Its beyond what we can help with, we have tried everything fixable related to minecraft.
#1502 [18:51] <Acxiion> Could turning off VBO's fix it
#1503 [18:52] <mattym> Acxiion, you can try it, but thats not usually associated with your issue
#1504 [18:53] <Acxiion> turning it off seems to have worked
#1505 [18:53] <mattym> CloakerSmoker, If you open up the game launcher, and hit Edit Profile
#1506 [18:53] <BransonLBL> Minecraft has been removed
#1507 [18:53] <Acxiion> So I guess I'm done here
#1508 [18:53] <mattym> CloakerSmoker, Is the box next to Executable checked?
#1509 [18:54] <CloakerSmoker> One moment.
#1510 [18:54] <Dudes> Absol and mattym: still no luck after purging the game's .minecraft directory. As a curiosity I tried running with a 1.8.66 JDK I have installed on the system and got the same behavior - EXCEPTION_FLT_DIVIDE_BY_ZERO (0xc000008e)
#1511 [18:54] <Acxiion> Thanks for helping Mattym, really appreciate it
#1512 [18:54] <mattym> BransonLBL, Start it up again, and see if you still get the crash
#1513 [18:54] <Acxiion> Thanks for helping Mattym, really appreciate it
#1514 [18:54] <Acxiion> Bye
#1515 [18:54] <Acxiion> Bye
#1516 [18:54] * Acxiion [Acxiion@notlogged] has left #minecrafthelp
#1517 [18:54] <mattym> Dudes, Does the account name you use on your computer contain a ! in it?
#1518 [18:54] <CloakerSmoker> Damn it..
#1519 [18:55] <CloakerSmoker> It was not checked.
#1520 [18:55] <CloakerSmoker> Was that the issue?
#1521 [18:55] * LupaGamer2501 [LupaGamer2501@notlogged] has joined #minecrafthelp
#1522 [18:55] <mattym> CloakerSmoker, If if it is checked what is in the text area next to it
#1523 [18:55] <CloakerSmoker> It wasn't checked though
#1524 [18:55] <BransonLBL> DAMN IT
#1525 [18:55] <CloakerSmoker> But the text is C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#1526 [18:55] <mattym> CloakerSmoker, Check it, then tell me wahts in the box next to it
#1527 [18:55] <BransonLBL> Mattym it still isnt working
#1528 [18:55] <BransonLBL> i did a clean wipe
#1529 [18:55] <BransonLBL> and uninstalled it
#1530 [18:55] <Dudes> mattym: It does not. Alpha characters only
#1531 [18:55] <mattym> CloakerSmoker, Ok leave it checked, then save the profile and run it
#1532 [18:56] <LupaGamer2501> I need help with this http://paste.ubuntu.com/23315346/
#1533 [18:56] <mattym> Dudes, Yeah ive never seen that error, did you use the download from minecraft.net/download ?
#1534 [18:56] <mattym> LupaGamer2501, One moment
#1535 [18:57] <BransonLBL> mattym ? Could it be the keyboard? When i move my mouse it doesnt crash but when i try to type it crashed
#1536 [18:57] <Dudes> Yeah - regular ole stuff AFAIK
#1537 [18:57] <BransonLBL> mattym Because Razer Just updated
#1538 [18:58] <mattym> BransonLBL, Possibly, the error you are getting isnt one ive seen exactly before
#1539 [18:58] <BransonLBL> Oh
#1540 [18:58] <BransonLBL> hm
#1541 [18:58] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#1542 [18:58] <mattym> BransonLBL, Do you have keys set to preform special functions that may be messing with the game?
#1543 [18:59] <BransonLBL> mattym, No
#1544 [18:59] <mattym> BransonLBL, Yeah, can you get me a crash from single player?
#1545 [18:59] <BransonLBL> mattym Well the thing is, I cant sign in now
#1546 [18:59] <BransonLBL> mattym cause it crashed when i try to type
#1547 [19:00] <mattym> LupaGamer2501, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/108804/en-us
#1548 [19:00] <mattym> BransonLBL, Then it must be something with the keyboard
#1549 [19:00] <mattym> BransonLBL, Have you restarted your PC since you update that?
#1550 [19:00] <LupaGamer2501> mattym thank you
#1551 [19:00] <BransonLBL> mattym No i have not
#1552 [19:01] <BransonLBL> mattym if i leave and comeback will i be in the same lobby as u?
#1553 [19:01] <mattym> BransonLBL, Yes
#1554 [19:01] <BransonLBL> Ok
#1555 [19:02] <CloakerSmoker> That's amazing.
#1556 [19:02] <CloakerSmoker> Error: Could not find or load main class net.minecraft.client.main.Main
#1557 [19:02] <CloakerSmoker> In the launcher, after the game launched and crashed
#1558 [19:04] <mattym> CloakerSmoker, Could you get me a link to that output?
#1559 [19:04] <LupaGamer2501> mattym for what is that
#1560 [19:04] <CloakerSmoker> A link to the output? What do you mean?
#1561 [19:05] * BransonLBL [BransonLBL@notlogged] has quit. (Ping timeout: 195 seconds)
#1562 [19:05] <mattym> LupaGamer2501, It is the driver update you need
#1563 [19:05] <mattym> CloakerSmoker, Where it said that error, was it part of a longer log?
#1564 [19:06] <CloakerSmoker> Nope, here's how it went
#1565 [19:06] <CloakerSmoker> I pressed play, it crashed immediately before even going to the mojang logo
#1566 [19:07] <CloakerSmoker> then put me at the launcher game output
#1567 [19:07] <CloakerSmoker> gave me that error
#1568 [19:07] <mattym> ??> CloakerSmoker launcher/game-output
#1569 [19:07] <Absol> CloakerSmoker: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1570 [19:07] <Absol> CloakerSmoker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1571 [19:07] * BransonLBL [BransonLBL@notlogged] has joined #minecrafthelp
#1572 [19:07] <mattym> oops no
#1573 [19:07] <BransonLBL> mattym ?
#1574 [19:07] <mattym> CloakerSmoker, There should be another tab, called launcher log
#1575 [19:07] <mattym> CloakerSmoker, I need the contents of that
#1576 [19:08] <CloakerSmoker> I found it
#1577 [19:08] <CloakerSmoker> A link to the log, let's see..
#1578 [19:08] <CloakerSmoker> Well, i have no idea, but it says this
#1579 [19:08] <mattym> CloakerSmoker, Read the info from Absol
#1580 [19:08] <CloakerSmoker> [17:00:54 ERROR]: Game ended with bad state (exit code 1) [17:00:54 INFO]: Ignoring visibility rule and showing launcher due to a game crash [17:00:54 INFO]: Deleting C:\Users\Alen\AppData\Roaming\.minecraft\versions\1.10.2\1.10.2-natives-7666355842446
#1581 [19:08] <BransonLBL> mattym A razer update popped up before i restarted it turns out it was out of date hhaaha Thanks for the help bud
#1582 [19:08] <CloakerSmoker> Oh.
#1583 [19:08] <mattym> CloakerSmoker, It says what to do with log on the paste.ubuntu site
#1584 [19:09] <mattym> CloakerSmoker, The chat wont let you paste nearly all of it
#1585 [19:09] <CloakerSmoker> http://paste.ubuntu.com/23315383/
#1586 [19:09] * Dudes [Dudes@notlogged] has quit. (Quit: Web client closed)
#1587 [19:10] <BransonLBL> mattym thanks!
#1588 [19:11] <mattym> CloakerSmoker, Yeah someting is still stopping the launcher from either downloading all the file or the game from making its connection to servers
#1589 [19:11] <CloakerSmoker> So, what now?
#1590 [19:12] <mattym> ??> CloakerSmoker win/cmd
#1591 [19:12] <Absol> CloakerSmoker: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1592 [19:13] <mattym> CloakerSmoker, Wait
#1593 [19:13] <mattym> ??> CloakerSmoker win/cmd/elevated
#1594 [19:13] <mattym> ??> CloakerSmoker win/elevated-cmd
#1595 [19:13] <Absol> CloakerSmoker: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#1596 [19:13] * BransonLBL [BransonLBL@notlogged] has quit. (Ping timeout: 195 seconds)
#1597 [19:13] <mattym> CloakerSmoker, Do those instructions ^ let me know when its open
#1598 [19:13] <CloakerSmoker> Waiting for it to open..
#1599 [19:13] <CloakerSmoker> Got it
#1600 [19:13] <mattym> CloakerSmoker, Type the following command then hit enter: netsh winsock reset
#1601 [19:14] <mattym> CloakerSmoker, It should do something, let me know what it says when its done
#1602 [19:14] <CloakerSmoker> done
#1603 [19:14] <mattym> CloakerSmoker, What does it say?
#1604 [19:14] <CloakerSmoker> a short command list.
#1605 [19:15] <mattym> CloakerSmoker, Whats the last thing it said?
#1606 [19:15] <CloakerSmoker> oh my god
#1607 [19:15] <CloakerSmoker> hahahahaah i madea mistake
#1608 [19:15] <CloakerSmoker> I didn't see the "
#1609 [19:15] <CloakerSmoker> reset
#1610 [19:15] <CloakerSmoker> one second
#1611 [19:15] <CloakerSmoker> Successfully reset the winset catalog it said.
#1612 [19:16] <CloakerSmoker> winsock*
#1613 [19:16] <CloakerSmoker> I have to restart.
#1614 [19:16] <mattym> CloakerSmoker, Ok, you need to restart the computer now, after that i want you to redownload minecraft, when you run the installer
#1615 [19:16] <mattym> CloakerSmoker, choose to repair, then clear the .minecraft folder again. Then try to run the game
#1616 [19:16] <CloakerSmoker> How would i redownload MC?
#1617 [19:16] <mattym> CloakerSmoker, minecraft.net/download
#1618 [19:17] <CloakerSmoker> Got it.
#1619 [19:17] <mattym> CloakerSmoker, bookmark it
#1620 [19:17] <mattym> CloakerSmoker, Do the dl after the restart
#1621 [19:17] * CloakerSmoker [CloakerSmoker@notlogged] has quit. (Quit: Web client closed)
#1622 [19:17] * wdsongoncalvesmatias [wdsongoncalvesmatias@notlogged] has joined #minecrafthelp
#1623 [19:18] * LupaGamer2501 [LupaGamer2501@notlogged] has quit. (Ping timeout: 195 seconds)
#1624 [19:25] * CloakerSmoker [CloakerSmoker@notlogged] has joined #minecrafthelp
#1625 [19:25] <CloakerSmoker> I'm back.
#1626 [19:25] <CloakerSmoker> I repaired it, what now?
#1627 [19:25] <mattym> CloakerSmoker, Did you clear the .minecraft folder again
#1628 [19:26] <CloakerSmoker> I'll clear it now
#1629 [19:26] <mattym> CloakerSmoker, Ok after that, try to start it up again, let me know what happens
#1630 [19:27] * natanplayergames [natanplayergames@notlogged] has joined #minecrafthelp
#1631 [19:30] * natanplayergames [natanplayergames@notlogged] has quit. (Ping timeout: 195 seconds)
#1632 [19:31] <CloakerSmoker> It tried to download runtime and a launcher whilst my icon was gone..
#1633 [19:31] <CloakerSmoker> Something about unable to download Java Runtime Environment, most likely caused by a corruption
#1634 [19:32] <CloakerSmoker> I feel like i should give up, this is just never going to get fixed.
#1635 [19:32] <mattym> CloakerSmoker, Yeah, thats still suggesting something is blocking it
#1636 [19:32] <mattym> ??> CloakerSmoker av/malwarebytes
#1637 [19:32] <Absol> CloakerSmoker: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1638 [19:32] <Absol> CloakerSmoker: Download it here: http://www.malwarebytes.org/
#1639 [19:32] <mattym> CloakerSmoker, Try the tool from Absol, similarly to ADWCleaner, run a full scan then let it clean what it needs to.
#1640 [19:32] <mattym> CloakerSmoker, This one may take longer.
#1641 [19:34] * vini_0z [vini_0z@notlogged] has joined #minecrafthelp
#1642 [19:36] * Adventuredragon [Adventuredragon@notlogged] has joined #minecrafthelp
#1643 [19:36] <Adventuredragon> whats wrong with the servers
#1644 [19:36] <Adventuredragon> everythings going up and down
#1645 [19:36] <webrosc> .m
#1646 [19:36] <Adventuredragon> what does .m mean
#1647 [19:36] <webrosc> all looks fine
#1648 [19:37] <Adventuredragon> Multiplayer session service This service is down! We are doing our very best to resolve the issue as soon as possible.
#1649 [19:37] <webrosc> it was a bot command, forgot bots not in here
#1650 [19:37] <Adventuredragon> they keep going off and on it will be hard to notice
#1651 [19:37] <webrosc> ah yh, a bit shaky according to help.mojang.com
#1652 [19:37] <webrosc> no idea, we are not Mojang, just wait it out
#1653 [19:38] <webrosc> all green on help site now
#1654 [19:38] <Adventuredragon> yeah it just kept going back forth
#1655 [19:39] <Adventuredragon> red was there but disappeared
#1656 [19:39] <Adventuredragon> it just goes bonkers
#1657 [19:39] <Adventuredragon> well cya
#1658 [19:39] * Adventuredragon [Adventuredragon@notlogged] has quit. (Client Quit)
#1659 [19:40] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1660 [19:43] <CloakerSmoker> Matty
#1661 [19:43] <CloakerSmoker> I said before, anti-viruses won't open
#1662 [19:43] <CloakerSmoker> This is no different, I clicked run and it does nothing
#1663 [19:43] <CloakerSmoker> as in it closes like it should, but nothing else happens
#1664 [19:44] <mattym> CloakerSmoker, Yeah, something is beyond messed up with the computer.
#1665 [19:45] <CloakerSmoker> Welp, you tried.
#1666 [19:45] <CloakerSmoker> Thanks for trying to help.
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#1670 [20:02] <marcuselivia> marcuselivia
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#1679 [20:31] <Sire> Need some help. Minecraft has been running fine till today. I can log in but after pressing any key the game crashes. Never done this before.
#1680 [20:32] <pie_flavor> Well, that's mildly amusing.
#1681 [20:32] <pie_flavor> ??> Sire launcher/crash-log
#1682 [20:32] <Absol> Sire: We need to see your crash log, which appears after a crash.
#1683 [20:32] <Absol> Sire: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1684 [20:33] <Sire> http://paste.ubuntu.com/23315567/
#1685 [20:33] <pie_flavor> Sire: Turn off VBOs in video settings and try again.
#1686 [20:34] <Sire> I'll give it a shot
#1687 [20:35] <Sire> It worked. Thanks very much
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#1696 [21:03] <Knighting> If I have already bought minecraft a long time ago, then deleted it completely off my computer. I am trying to reinstall it but I don't remember my profile name. What do I do?
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#1706 [21:23] <Adventuredragon> is there aan official minecraft live support chat?
#1707 [21:23] <webrosc> no
#1708 [21:23] <pie_flavor> This
#1709 [21:24] <Adventuredragon> this isn't official pie this is just an IRC that can fix normal minecraft problems they are not a branch of mojang that knows whats going on in the servers
#1710 [21:25] <Anna> actually this is an official help channel iirc, though mostly volunteer run
#1711 [21:25] <pie_flavor> Well, it's as close as you'll get.
#1712 [21:25] <webrosc> offically unofficial
#1713 [21:26] <Adventuredragon> so you guys do have a direct connection to mojang? you can talk straight to them and are part of them Anna?
#1714 [21:26] <Adventuredragon> that is considered unofficial as webrosc said
#1715 [21:26] <Lord_Ralex> Why does it matter?
#1716 [21:26] <Anna> ^
#1717 [21:26] <Lord_Ralex> Technically, yes, we could talk right to them
#1718 [21:26] <Lord_Ralex> And have on occasion.
#1719 [21:27] <Anna> and the minecraft reddit states this as an official channel, pretty sure it's stated as that in other places too, or used to be
#1720 [21:27] <Anna> anyway, what did you need help with?
#1721 [21:28] <Adventuredragon> i'm trying to get my systems online i keep receiving small openings but they die
#1722 [21:28] <Adventuredragon> these readings are off the charts
#1723 [21:28] <Adventuredragon> green to red to green to yellow
#1724 [21:29] <Chris> Adventuredragon: Are you talking about your server ping?
#1725 [21:30] <Adventuredragon> i'm doing some work and the systems keep going down and up rapidly https://help.mojang.com/
#1726 [21:31] <Adventuredragon> are they being hacked or something?
#1727 [21:31] * Chris is now known as Kirito
#1728 [21:31] <webrosc> we know what you know
#1729 [21:31] <webrosc> the servers are a little wonky, as for why who knows
#1730 [21:31] <webrosc> go watch a movie, walk the dog or something
#1731 [21:32] <Kirito> Shame there aren't many good movies out lately.
#1732 [21:32] <Kirito> There are arguably a few but still
#1733 [21:32] <pie_flavor> Watch something by Studio Ghibli
#1734 [21:33] <Adventuredragon> Studio Ghibli?
#1735 [21:33] <Kirito> Studio Ghibli.
#1736 [21:34] <pie_flavor> Spirited Away, Howls Moving Castle, that sort of thing
#1737 [21:35] <Kirito> Spirited Away was enjoyable
#1738 [21:37] <Kirito> But now time for bed.
#1739 [21:37] <Kirito> Night everyone
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#1743 [22:41] <Henry> SOmeone hacked my account
#1744 [22:42] <Henry> And changed my name
#1745 [22:42] <webrosc> ??> Henry account/hacked
#1746 [22:42] <Absol> Henry: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1747 [22:42] <Absol> Henry: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1748 [22:42] <Henry> I did everything but I have to wait 30 days to change my name
#1749 [22:43] <Henry> can you please make it so that I can change it back now
#1750 [22:43] <Henry> ?
#1751 [22:43] <webrosc> we are not Mojang, you will have to wait
#1752 [22:43] <Henry> I changed email password and minecraft
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#1754 [22:43] <Henry> ok sorry so should I contact mojang?
#1755 [22:43] <Henry> because I need to change it by tonight
#1756 [22:43] <webrosc> they maybe able to help
#1757 [22:44] <Henry> ok thx
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#1759 [22:44] <webrosc> yeah that won't happen, its middle of the night in Sweden
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#1762 [22:54] <juggernaut2323> I keep getting this crash report java.lang.NullPointerException: Initializing game at bcx.a(SourceFile:747) at bcx.ar(SourceFile:624) at bcx.an(SourceFile:432) at bcx.a(SourceFile:381) at net.minecraft.client.main.Main.main(SourceFile:124)
#1763 [22:55] <Andrio> ??> juggernaut2323 oaste
#1764 [22:55] <Andrio> ??> juggernaut2323 paste
#1765 [22:55] <Absol> juggernaut2323: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1766 [22:57] <juggernaut2323> http://paste.ubuntu.com/23316060/
#1767 [22:57] <Andrio> ??> juggernaut2323 win/reinst
#1768 [22:57] <Absol> juggernaut2323: You may need to reinstall the locally installed files that Minecraft puts into place.
#1769 [22:57] <Absol> juggernaut2323: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1770 [23:01] <juggernaut2323> Thank you so much it worked
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#1775 [23:17] <_Retriix_> umm i have this problem when i try to log in to minecraft on the website and the game and it says...
#1776 [23:18] <_Retriix_> An error prevented your request from being processed. Please try again.
#1777 [23:18] <_Retriix_> and for the game it says
#1778 [23:19] <_Retriix_> Sorry we couldn't connect to the server
#1779 [23:20] <_Retriix_> this has been happening for 2 days
#1780 [23:21] * _Retriix_ [_Retriix_@notlogged] has joined #minecrafthelp
#1781 [23:21] <_Retriix_> There has been a problem for me to log in to both website and game
#1782 [23:22] <_Retriix_> when ever i try to log in to the website it states "An error prevented your request from being processed. Please try again."
#1783 [23:35] <_Retriix_> ?
#1784 [23:35] <_Retriix_> i tried to restart my cumputer and stuff
#1785 [23:35] <webrosc> _Retriix_, did you happen to use mcleaks?
#1786 [23:36] <_Retriix_> no
#1787 [23:36] <_Retriix_> i brought mc
#1788 [23:38] <webrosc> _Retriix_, tools/hjt
#1789 [23:38] <_Retriix_> ?
#1790 [23:38] <webrosc> ??> _Retriix_ tools/hjt
#1791 [23:38] <Absol> _Retriix_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1792 [23:38] <Absol> _Retriix_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1793 [23:38] <_Retriix_> i have another problem
#1794 [23:39] <_Retriix_> when i open my mc it didn't say my mc name and said something about mclkeak so i logout of the acccount and tryed to enter mine buit it didn't work
#1795 [23:40] <urielsalis> _Retriix_, then you used mcleaks
#1796 [23:40] <_Retriix_> i have no experience using mcleaks all i know it says mcleaks
#1797 [23:41] <urielsalis> ??> _Retriix_ info/mcleaks
#1798 [23:41] <webrosc> did you or did you not download and run mcleaks?
#1799 [23:41] <Absol> _Retriix_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1800 [23:41] <Absol> _Retriix_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1801 [23:41] <urielsalis> ??> _Retriix_ win/hosts/edit
#1802 [23:41] <Absol> _Retriix_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1803 [23:41] <Absol> _Retriix_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1804 [23:41] <_Retriix_> i am looking up mc leaks on my computer and it says nothing about it
#1805 [23:42] <_Retriix_> ok
#1806 [23:43] <_Retriix_> i don't fully understand what to do after i press open
#1807 [23:44] <mattym> _Retriix_, The previous instructions tell you what to do
#1808 [23:45] <_Retriix_> nvm
#1809 [23:46] <_Retriix_> what do i do after i have opened the system root thing
#1810 [23:46] <urielsalis> ??> _Retriix_ info/mcleaks
#1811 [23:46] <Absol> _Retriix_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1812 [23:46] <Absol> _Retriix_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
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#1814 [23:47] <_Retriix_> i have never used notepad how do i remove the tools?
#1815 [23:51] <urielsalis> <@Absol> _Retriix_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1816 [23:53] <_Retriix_> thanks for much i would have lost my minecon cape
#1817 [23:54] <webrosc> in the future don't use software to gain access to stolen accounts
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#1822 [23:59] <fr1d4y> Hey its been a long while since I last played and I tried logging on only to find my account has been stolen is there any way to recover it?
#1823 [23:59] <mattym> fr1d4y, Have you tried anything to recover it yet?
#1824 [23:59] <fr1d4y> i sent an email and never got a response from mojang