#1 [00:00] <webrosc> when did you send it?
#2 [00:00] <webrosc> hours, days, weeks ago?
#3 [00:00] <fr1d4y> 2-3 months ago. i saw this chat option and decided to try again at getting it back
#4 [00:00] <webrosc> did you just send a mail, or fill out a form?
#5 [00:01] <fr1d4y> I think it was the form I got to it through the website
#6 [00:01] <webrosc> did you include your transaction ID in the form?
#7 [00:02] <fr1d4y> Honestly I can't remember the exact method i just never got a response
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#9 [00:04] <fr1d4y> I found the new name of my account that the guy changed it to i just don't know what i am supposed to do next
#10 [00:04] <webrosc> did you include your transaction ID in the form?
#11 [00:04] <fr1d4y> I doubt it ive had minecraft so long I doubt i even have it
#12 [00:05] <fr1d4y> i was a member back in early beta
#13 [00:05] <webrosc> you need that to proove the account is yours
#14 [00:05] <webrosc> how did you pay originally?
#15 [00:05] <fr1d4y> i got it years ago with a gift card
#16 [00:05] <fr1d4y> i used the downloaded mc launcher
#17 [00:06] <Dillman17> I am trying to migrate my account but can't because of these reasons: I forgot my email address and dont remember the payment info because I made this account years ago. I am unable to migrate my account.
#18 [00:06] <webrosc> ??> Dillman17 account/forgot-email
#19 [00:06] <Absol> Dillman17: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#20 [00:07] <Dillman17> I have tried all the emails I can remember but does not work plus I do not know the card I used for this account
#21 [00:07] <webrosc> fr1d4y, ah, the gift card code is the transaction ID which is proof of purchase, Mojang need that to verify its your account, not just you trying to claim it is yours
#22 [00:07] <webrosc> all i can suggest is try contacting Mojang again as ONLY they can help you
#23 [00:07] <webrosc> Dillman17, read the linked page, follow it FULLY
#24 [00:08] <webrosc> oh different link to what i expected sorry
#25 [00:08] <webrosc> Dillman17, in that case contact Mojang
#26 [00:08] <webrosc> ??> Dillman17 mojang/email
#27 [00:08] <Absol> Dillman17: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#28 [00:08] <Absol> Dillman17: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#29 [00:10] <fr1d4y> Thank you for your help guys i will give it a try
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#33 [00:18] <Dillman17> Wasn't able to recover my email to migrate so I had to contact mojang
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#38 [01:00] <boomy2> So I cannot figure out my password
#39 [01:01] <boomy2> and i have tried migrating but an email hasn't gotten back to me
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#69 [05:15] <jmcob> hello??
#70 [05:16] <jmcob> Hi i'm trying to purchase minecraft but it keeps on coming up with this An error occurred while placing order, please verify credit card info and try again
#71 [05:17] <jmcob> but my card is in fully working order what do i do?
#72 [05:17] <Andrio> See if this helps: https://help.mojang.com/customer/en/portal/articles/417071-i-can%E2%80%99t-make-a-purchase
#73 [05:18] <jmcob> I've looked at that before did not really help
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#75 [05:22] <Si2016> Hi, have lost my minecraft world. PS3 crashed and I don't have online storage, but I have found the corrupted file in the utility data. Does anyone know how I can get it back and working?
#76 [05:26] <Si2016> Is anyone able to help??
#77 [05:44] <Stese> Si2016: Hmm... does the ps3 mack backups?
#78 [05:44] <Stese> make*
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#112 [08:32] <patrikzika> oi
#113 [08:32] <patrikzika> ??
#114 [08:33] <patrikzika> hello
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#119 [08:49] <patrikzika> presiso de ajuda,meu minecraft nao quer abrir,diz que e a placa de video
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#122 [08:52] <ariell1818> i
#123 [08:52] <ariell1818> i am out of ram
#124 [08:53] <ariell1818> im out of memory
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#128 [09:19] <brimmy_11> What am i supposed to do if i havent played minecraft in a couple of years and can't access my account (i don't have an email set up and used to log in with username and password - which i have forgotten)
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#145 [10:21] <CheewBr> Comprei minha conta de minecraft ontem, só que no site eu consigo logar. Mas no launcher não consigo
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#148 [10:35] <KingCoCoPotato> Please help, my minecraft crashed after i installed shadders
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#157 [10:50] <LysyZbir> Hello. somehow two years ago I bought a minecraft account. Today I tried to log on and I could not, I could not also have to renew your password. He tried to set up a new account on my email and do not fail. only then I saw that you had to somehow move the account. I tried to do it but I can not.
#158 [10:51] <LysyZbir> i have contakt Skrill to found mi ID transaction
#159 [10:51] <LysyZbir> Thank you for contacting the Skrill Help Team. The Skrill transaction ID corresponding to your payment with Minecraft is [692192489]. Please send it to the merchant and they should be able to assist you.
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#161 [10:53] <Lord_Ralex> We are not Mojang
#162 [10:53] <Lord_Ralex> ??> LysyZbir mojang/email
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#164 [10:53] <Absol> LysyZbir: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#165 [10:53] <Absol> LysyZbir: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#166 [10:54] <LysyZbir> okey thx guys :)
#167 [10:55] <JData> I've tried logging into minecraft and i just can't, yes im sure i have the password right and im sure i have the email right. I also reset the password and it still is not working just keeps telling me "invalid credentials"
#168 [10:55] <JData> I really need help
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#176 [11:19] <centaur> Hello, I need help connecting to minecraft. It has been a long time since I last accessed my account and cant find a way to login
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#193 [11:53] <Oskar> hello
#194 [11:53] <Oskar> I don't remember what email i had for minecraft
#195 [11:53] <Oskar> but i remember my username
#196 [11:53] <Oskar> can someone help me?
#197 [11:54] <Oskar> My username is sovietlasse but i don't remember what email i used..
#198 [11:54] <Oskar> someone?
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#200 [12:00] <s4mir> i cant log in
#201 [12:00] <s4mir> pls help
#202 [12:00] <s4mir> my password and email is correkt
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#205 [12:02] <mikafox> hi
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#209 [12:03] <mikafox> my problem everytime i try to join hypixel it says: an existing connection was forcibly closed by the remote host. please help
#210 [12:03] <Nexica> Hey guys.. I got three emails today from 'Minecraft support" that my email was changed on my account.. but al three emails are from different sources.. Could anyone guide me?
#211 [12:04] <mikafox> and something like java.io exception
#212 [12:07] <mikafox> im being patient :)
#213 [12:09] <Nexica> oh gosh it turns out I got like 6 emails about my email address changing >.<
#214 [12:10] <mikafox> lol
#215 [12:10] <mikafox> sorry about that
#216 [12:10] <mikafox> looks like no one is around
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#218 [12:11] <mikafox> nexica i think u got hacked.
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#222 [12:14] <eduardo_> sim
#223 [12:15] <mikafox> is there any helper on
#224 [12:15] <eduardo_> oi
#225 [12:16] <eduardo_> do not just say ``i need help´´ -
#226 [12:17] <mikafox> i already said whats my problem.
#227 [12:17] <mikafox> u werent on
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#229 [12:19] <mikafox> please somebody help me
#230 [12:20] <mikafox> sometimes it says: an esyablished connection was aborted by the software in your host machine
#231 [12:25] <mikafox> i understand no one is around
#232 [12:25] <mikafox> bye
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#238 [12:38] <BPSYT1> Hey, my mac edition on minecraft dose not work, i connect to servers then it disconects me instantley on every server. Then after it wont let me connect and i am stuck on the server selection page, plz help
#239 [12:39] <mattym> BPSYT1, What error are you getting when you disconnect? Or are you getting a crash?
#240 [12:40] <BPSYT1> It says disconnected sometimes
#241 [12:40] <BPSYT1> Then it comes up with errors
#242 [12:40] <BPSYT1> And too many packets
#243 [12:40] <BPSYT1> There the most common
#244 [12:41] <BPSYT1> But the game dosent crash
#245 [12:41] <BPSYT1> My freinds can play fine, but this only happened when i updated my mac book to mac os sierra
#246 [12:41] <mattym> BPSYT1, What is the full error?
#247 [12:41] <BPSYT1> I cant downgrade the software so atm im stuck :/
#248 [12:42] <BPSYT1> I cant tell u rn but its just different ones, sometimes it says Too Many Packets or Disconnected then theres one with some "code"
#249 [12:43] <BPSYT1> It is like word.word.word if u get what i mean
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#251 [12:43] <mattym> BPSYT1, I need to know what one says exactly, a few bits of what you remember isnt going to let me know how to proceed
#252 [12:44] <BPSYT1> I can try getting my mac up now and try get the error message for u let me do that brb like 5 or so
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#255 [12:45] <Epixz_> Hi i need help with Lan worlds ive tried everything but it just doesnt show up on my friends multiplayers screen. and weve tried doing the same thing but the other way round.
#256 [12:45] <caliesaysrawr> Hiiii. I'm having some issues with running Minecraft. You can help?
#257 [12:45] <mattym> Epixz_, Are you both on the same network?
#258 [12:45] <mattym> caliesaysrawr, What issues?
#259 [12:45] <Epixz_> yes
#260 [12:45] <Epixz_> same wifi etc ive tried everything
#261 [12:46] <mattym> Epixz_, Have you tried dissabling the firewall on both PC;s?
#262 [12:46] <Epixz_> it worked in previous versions of minecraft but once i tried playing from i think 1.10 it didnt work
#263 [12:46] <caliesaysrawr> Well, I log in and press play and it "downloads" and then it just tells me I need to update my drivers. It says that all of my drivers are updated.
#264 [12:46] <mattym> caliesaysrawr, Do you have the link to your dxdiag report? If so please post the link in this chat.
#265 [12:47] <caliesaysrawr> How? It won't paste it...
#266 [12:47] <Epixz_> crontrol + a
#267 [12:47] <mattym> ??> caliesaysrawr win/dxdiag
#268 [12:47] <Absol> caliesaysrawr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#269 [12:47] <Epixz_> control + c
#270 [12:47] <mattym> caliesaysrawr, Do all the steps from Absol
#271 [12:47] <Epixz_> control + v
#272 [12:47] <BPSYT1> They games loading now mattym
#273 [12:48] <caliesaysrawr> http://paste.ubuntu.com/23319150/
#274 [12:48] <Epixz_> gtg ill back back
#275 [12:48] <Epixz_> be
#276 [12:48] <caliesaysrawr> okay
#277 [12:49] <mattym> caliesaysrawr, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#278 [12:49] <caliesaysrawr> okay,brb
#279 [12:50] <BPSYT1> Mattym try 1 was disconnected
#280 [12:51] * motormouth [motormouth@notlogged] has joined #minecrafthelp
#281 [12:51] <motormouth> hi there, my friend needs help logging in
#282 [12:51] <mattym> BPSYT1, I need the full error it gives you. It should not just be saying disconnected
#283 [12:52] <BPSYT1> And now its saying io.netty.channel.ConnectTimeoutException: connection timed out:
#284 [12:52] <mattym> BPSYT1, Just one server or any/all?
#285 [12:53] <BPSYT1> On the archon i get those, let me try others, but i think its all
#286 [12:53] <motormouth> My friend has trouble logging in. He put in his correct email and password and it doesnt let him in. He's tried changing the password but it doesnt send him the email. Also, when he tries to change email addresses, it says request denied
#287 [12:53] <BPSYT1> Yeah its all, just got same as above warning
#288 [12:53] <mattym> ??> motormouth login/throttle
#289 [12:53] <Absol> motormouth: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#290 [12:53] <Absol> motormouth: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#291 [12:54] <motormouth> the thing is, he tried it once
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#293 [12:54] <mattym> BPSYT1, Can you try with this test server in Minecraft: mctest.ae97.net
#294 [12:54] <mattym> motormouth, Doesnt matter, if he is completing password resets and its not working after that, its locked out
#295 [12:54] <BPSYT1> Trying it now
#296 [12:54] <motormouth> so...he has to wait 3 hours?
#297 [12:55] <motormouth> and then try the password reset?
#298 [12:55] <mattym> motormouth, Yes, 3 hours without any attempts to login or change info further
#299 [12:55] <mattym> motormouth, After the 3 hours, 1 more password reset, then see if it worked
#300 [12:55] <BPSYT1> Same msg io.etc
#301 [12:55] <motormouth> and it SHOULD send him an email correct?
#302 [12:55] <mattym> motormouth, Send an email for what?
#303 [12:55] <motormouth> the password reset
#304 [12:55] <mattym> motormouth, Yes
#305 [12:55] <motormouth> ok thanks
#306 [12:55] <motormouth> appreciate the help
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#308 [12:57] <mattym> BPSYT1, Can you run the Speed Test at this page speedtest.net then get me the sharable results link when its done
#309 [12:57] <BPSYT1> Sure
#310 [12:58] <BPSYT1> So the app or just the site
#311 [12:59] <mattym> BPSYT1, The site
#312 [13:00] <mattym> BPSYT1, Do it from your mac
#313 [13:00] <BPSYT1> http://www.speedtest.net/my-result/i/1816777594
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#317 [13:02] <BPSYT1> I think im back
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#319 [13:03] <mattym> BPSYT1, Can you rerun the test from the Mac you are having the issues on
#320 [13:03] <BPSYT1> Ok
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#324 [13:06] <BPSYT1> http://www.speedtest.net/my-result/57122
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#326 [13:07] <mattym> BPSYT1, You sure you copied the full link
#327 [13:07] <BPSYT1> Dang it lol it had a bit more
#328 [13:08] * fefefef [fefefef@notlogged] has joined #minecrafthelp
#329 [13:08] <akazeh> i have problem with my Minecraft accoun I think my acound was hacked
#330 [13:08] <BPSYT1> http://www.speedtest.net/my-result/5712230276
#331 [13:08] <mattym> akazeh, Why do you think that?
#332 [13:08] <BPSYT1> I think thats all of it
#333 [13:10] <mattym> BPSYT1, Yeah it looks like your connection speed is very slow, the errors you are getting are cause the servers cant make a stable connection with you.
#334 [13:10] <BPSYT1> Hmmm
#335 [13:10] <BPSYT1> I did not have any of the conection issues before
#336 [13:10] <BPSYT1> And now its constant
#337 [13:10] <mattym> BPSYT1, Then contact your ISP
#338 [13:11] <BPSYT1> I know we are getting a network upgrade on the 24th should i wait till then ad if i still have problems contact then?
#339 [13:11] <mattym> BPSYT1, Yes
#340 [13:12] <mattym> BPSYT1, Or contact them now to see if there is another issue
#341 [13:12] <akazeh> My password does not the number of and if I want to reset the password can not get the e-mail and my e-mail was maybe also hacked short time is the therefore the data has changed my
#342 [13:12] <mattym> ??> akazeh mojang/email
#343 [13:12] <Absol> akazeh: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#344 [13:12] <Absol> akazeh: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#345 [13:12] <BPSYT1> Ok well thanks for all your help goodluck at work and all your doing a great job (:
#346 [13:12] <mattym> akazeh, Fill out the form Absol linked.
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#350 [13:14] <akazeh> ok can you German
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#354 [13:16] * BPSYT1 [BPSYT1@notlogged] has quit. (Ping timeout: 195 seconds)
#355 [13:16] <akazeh> I think my acound was hacked
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#366 [13:42] <EftelLars> Can someone help me, I keep getting this error Oops, an error occurred This exception has been logged with id <number>
#367 [13:42] <mattym> ??> EftelLars launcher/crash-log
#368 [13:42] <Absol> EftelLars: We need to see your crash log, which appears after a crash.
#369 [13:42] <Absol> EftelLars: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#370 [13:43] <EftelLars> I can't login. I get this error on the webpage when trying to login
#371 [13:44] <mattym> EftelLars, Are you able to log in on the game launcher?
#372 [13:44] <EftelLars> No
#373 [13:44] <mattym> EftelLars, What error does it give you?
#374 [13:45] <EftelLars> Sorry, but your username or password is incorrect! Please try again if you need help, Try the "Forget password" link
#375 [13:45] <mattym> EftelLars, Does it show anything after or under that?
#376 [13:46] <EftelLars> (InvalidCredentrialsException: Invalid credenrials. Invalid username or password
#377 [13:47] <mattym> ??> EftelLars tools/hjt
#378 [13:47] <Absol> EftelLars: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#379 [13:47] <Absol> EftelLars: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#380 [13:48] * angel_pvp12 [angel_pvp12@notlogged] has joined #minecrafthelp
#381 [13:50] <mattym> ??> angel_pvp12 scold/pm
#382 [13:50] <Absol> angel_pvp12: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#383 [13:51] <angel_pvp12> hello mattym
#384 [13:51] <EftelLars> Here is the link: http://paste.ubuntu.com/23319477/
#385 [13:52] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#386 [13:52] <mattym> EftelLars, Try dissabling or removing your VPN software.
#387 [13:56] <EftelLars> I dissabled every VPN but I still can't login on the mojang site. I can login on the Optifine site now
#388 [13:56] <mattym> EftelLars, What error are you currently getting on the mojang page?
#389 [13:56] <angel_pvp12> i neeed help
#390 [13:57] <EftelLars> I get this error Oops, an error occurred This exception has been logged with id 71l5e8ab2.
#391 [13:58] <angel_pvp12> Follow my mistake
#392 [13:59] <mattym> EftelLars, your not getting the usuall errors, but its acting like you are locked out, and I cant see anything else in the HJT log that would cause it.
#393 [13:59] <angel_pvp12> help my
#394 [13:59] <EftelLars> Oh
#395 [13:59] <mattym> EftelLars, Wait 3 hours without attempting to log in anywhere, after that, try the log in once again
#396 [13:59] <EftelLars> Oh, Okay thanks
#397 [13:59] <mattym> EftelLars, If its still giving you the same errors after that, come back to the chat
#398 [14:00] <EftelLars> Thanks :)
#399 [14:00] <angel_pvp12> help my
#400 [14:00] <mattym> angel_pvp12, Same problem as yesterday?
#401 [14:01] <angel_pvp12> yes
#402 [14:01] <mattym> angel_pvp12, Did you do what I told you to do?
#403 [14:02] <angel_pvp12> yes
#404 [14:03] * EftelLars [EftelLars@notlogged] has quit. (Ping timeout: 195 seconds)
#405 [14:05] <angel_pvp12> yes,i do
#406 [14:07] * Knuffley [Knuffley@notlogged] has joined #minecrafthelp
#407 [14:08] <Knuffley> I just got Minecraft Realms, and I cannot click "configure" even after I've logged in again. Help?
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#411 [14:10] <angel_pvp12> help my
#412 [14:14] * Zekset [Zekset@notlogged] has joined #minecrafthelp
#413 [14:14] <Zekset> hello my account got hacked and they changed their email on to the account
#414 [14:15] <Zekset> can you get me the account back?
#415 [14:15] <angel_pvp12> help my plis
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#420 [14:19] <FleurStijl> can anyone help?
#421 [14:19] <angel_pvp12> can anyone help?
#422 [14:19] <FleurStijl> i got a problem, and a site say somebody of this site kan help
#423 [14:19] <FleurStijl> this is the problem: http://paste.ubuntu.com/23319608/
#424 [14:26] * adengames125 [adengames125@notlogged] has joined #minecrafthelp
#425 [14:27] <adengames125> i keep getting a error when i try to log into minecraft.net
#426 [14:28] <adengames125> i keep getting a error when i try to log into minecraft.net
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#429 [14:30] * angel_pvp12 [angel_pvp12@notlogged] has quit. (Ping timeout: 195 seconds)
#430 [14:30] <angel_pvp12_> help me
#431 [14:31] <angel_pvp12_> i need help
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#435 [14:36] <angel_pvp12> i neeed help
#436 [14:39] * Herro82 [Herro82@notlogged] has joined #minecrafthelp
#437 [14:39] <Herro82> hey there i was looking for help fixing this::::: Oops, an error occurred This exception has been logged with id 71l5eae46. this happens whenever i try to login to my account
#438 [14:40] <Herro82> whenever im trying to login on the mojang site that is ^
#439 [14:40] * angel_pvp12 [angel_pvp12@notlogged] has quit. (Ping timeout: 195 seconds)
#440 [14:47] <mattym> Herro82, Are you also getting issues trying to log into the game?
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#452 [15:32] <Si2017> Hi, have lost my minecraft world. PS3 crashed and I don't have online storage, but I have found the corrupted file in the utility data. Does anyone know how I can get it back and working?
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#462 [15:58] <mattym> Si2017, On console editions, you probably cant.
#463 [16:03] * Roder000 [Roder000@notlogged] has joined #minecrafthelp
#464 [16:04] * asdqwe2 [asdqwe2@notlogged] has joined #minecrafthelp
#465 [16:04] <Roder000> hello
#466 [16:04] <asdqwe2> hello
#467 [16:04] <Roder000> my accounts not working
#468 [16:04] * Duduzin [Duduzin@notlogged] has joined #minecrafthelp
#469 [16:05] <mattym> Roder000, What happens when you try?
#470 [16:05] * Duduzin [Duduzin@notlogged] has quit. (Client Quit)
#471 [16:05] <Roder000> it doesnt take my usual pw and username
#472 [16:05] <asdqwe2> Why not let me Log in Minecraft.net
#473 [16:06] <mattym> Roder000, What does it say, what error are you getting?
#474 [16:06] <mattym> asdqwe2, What error do you get when you try?
#475 [16:06] <Roder000> its more like ive tried resetting my password but all 3 of my emails dont get any reset
#476 [16:06] <Roder000> ive had the account since like, alpha or something
#477 [16:06] * Max [Max@notlogged] has joined #minecrafthelp
#478 [16:07] <mattym> Roder000, And what error are you getting when you try to log in with what should be the correct login info.
#479 [16:07] <asdqwe2> An error prevented processing your request. Try again please
#480 [16:07] <mattym> asdqwe2, Are you able to log into the game?
#481 [16:07] <Roder000> invalid credentials
#482 [16:07] * Si2017 [Si2017@notlogged] has quit. (Ping timeout: 195 seconds)
#483 [16:07] <mattym> Roder000, And your not getting any of the automated emails?
#484 [16:08] <Roder000> nope i tried sending one to all of my emails
#485 [16:08] <mattym> ??> Roder000 login/throttle
#486 [16:08] <Absol> Roder000: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#487 [16:08] <Absol> Roder000: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#488 [16:08] <Roder000> like 10 times each nothing ever comes
#489 [16:08] * fabio [fabio@notlogged] has joined #minecrafthelp
#490 [16:08] <Roder000> i see its cause im tryning to log in too much and it wont reset the password or something
#491 [16:08] <Max> if i forgot an email to an account is there a way to find out what email i used?
#492 [16:09] * katrin [katrin@notlogged] has joined #minecrafthelp
#493 [16:09] <fabio> hi max
#494 [16:09] <mattym> Roder000, Yeah, you probably triggered the lockout, do what Absol said, wait 3 hours without any login attempts, or trying to reset the password again
#495 [16:09] <mattym> Roder000, After that, send another reset request
#496 [16:09] <Roder000> cool cool
#497 [16:09] <Max> hi fabio
#498 [16:09] * katrin [katrin@notlogged] has quit. (Client Quit)
#499 [16:09] <mattym> ??> Max account/forgot-email
#500 [16:09] <Absol> Max: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#501 [16:10] <Roder000> cause i got the account for like $10 or whatever minecraft first was when it was in alpha/beta
#502 [16:10] <Roder000> im like dang it i dont want to buy it again
#503 [16:10] <Max> what if there is an email im not thinking of or cant access?
#504 [16:10] <mattym> Roder000, Yeah, just wait and see if you get the reset email after taht. If you still have an issue, you will need to contact Mojang
#505 [16:10] <Roder000> thx
#506 [16:10] * Roder000 [Roder000@notlogged] has quit. (Quit: Web client closed)
#507 [16:10] <mattym> Max, If you cant think of it, you will need to remember, if you dont have access to it, you are out of luick
#508 [16:11] <Max> there is no possible way to simply get help and find out the first couple digits to the email?
#509 [16:11] <mattym> Max, No
#510 [16:11] <Max> ok well thanks for the help : )
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#514 [16:21] * Marcus [Marcus@notlogged] has joined #minecrafthelp
#515 [16:21] <Marcus> How do I log in to my old minecraft account?
#516 [16:22] * GARCIA [GARCIA@notlogged] has joined #minecrafthelp
#517 [16:22] <GARCIA> http://paste.ubuntu.com/23320124/
#518 [16:23] * GARCIA [GARCIA@notlogged] has quit. (Client Quit)
#519 [16:25] <Marcus> why does it say I don't own a copy of minecraft, I bought it years ago...
#520 [16:28] * Marcus [Marcus@notlogged] has quit. (Quit: Web client closed)
#521 [16:32] * Gavman97 [Gavman97@notlogged] has joined #minecrafthelp
#522 [16:32] <Gavman97> Hey, How long does it take for mojang to send a password reset email?
#523 [16:33] <urielsalis> Gavman97, it should have been sent some minutes after you clicked the link
#524 [16:33] <urielsalis> Gavman97, did you check your spam folder?
#525 [16:35] <Gavman97> yeah on both accounts i thought my MC was linked to....
#526 [16:35] <Gavman97> ive checked my original one and the one i used when i migrated
#527 [16:35] <urielsalis> Gavman97, then you will need to email Mojang
#528 [16:35] <urielsalis> ??> Gavman97 mojang/email
#529 [16:36] <Absol> Gavman97: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#530 [16:36] <Absol> Gavman97: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#531 [16:36] <urielsalis> ??> Gavman97 account/trans-id
#532 [16:36] <Absol> Gavman97: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#533 [16:38] <Gavman97> Thanky
#534 [16:38] <Gavman97> Thank you very much :)
#535 [16:38] * urielsalis tips hat
#535 [16:38] * urielsalis tips hat
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#537 [16:49] <goodmgra> Hello I have an issue where it appers that someone has taken or has accessed my minecraft account. I received an email about a month ago but had not noticed it until now as it was burried in my junk folder. Is there a way to take back the account?
#538 [16:49] <urielsalis> ??> goodmgra mojang/email
#539 [16:49] <Absol> goodmgra: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#540 [16:49] <Absol> goodmgra: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#542 [16:56] <pezly> Whenever I try to hit some buttons, for example, the "cancel" button in the multiplayer tab, it just completely exits the game, but the game does not close. I don't know if this is the game's fault or my laptop's. It has never done this before though
#543 [16:57] <pezly> Also, if I change perspective and start moving my mouse rapidly, you can see the cursor
#544 [16:57] <pezly> Help?
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#553 [17:14] <EmcyMC> I attempted to play Minecraft on my Mac today, but whenever I clicked the "Play" button, the loading bar would go like normal, but then it took me to the "Game Output" window, which was completely empty, and the "Play" button was selectable again, but the game didn't start up. I've tried restoring a backup of my minecraft folder, playing a different version of Minecraft, and even re-downloading the launcher, but nothing seems to b
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#555 [17:27] <mattym> EmcyMC, Still there?
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#557 [17:32] <EmcyMC> Yeah, I'm here
#558 [17:32] <mattym> EmcyMC, Can you get it to the point where it shows you the game output, then do the following instructions from Absol
#559 [17:32] <mattym> ??> EmcyMC launcher/log
#560 [17:32] <Absol> EmcyMC: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#561 [17:32] <Absol> EmcyMC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#564 [17:36] <EmcyMC> http://paste.ubuntu.com/23320534/
#565 [17:37] <mattym> EmcyMC, If you open the game launcher and hit the Edit Profile button, in the window that opens, let me know if the check box next to Executable is marked.
#566 [17:38] <EmcyMC> Yes, it is
#567 [17:38] <mattym> EmcyMC, Ok, whats in the text area next to it, in order to post it in the chat here you may need to put "" around it or at the very least in front
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#569 [17:39] <EmcyMC> "/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java"
#570 [17:39] <mattym> EmcyMC, Ok replace that with this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#571 [17:39] <mattym> EmcyMC, Then save the profile and try to run the game again
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#573 [17:40] <EmcyMC> Yup, that did it. Thank you very much.
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#586 [18:02] <Louis10190> I try to launch the server.jar and I get "Class not registered" error
#587 [18:03] <Louis10190> it's 1.7.10
#588 [18:03] <Louis10190> in an empty folder
#589 [18:03] <Snup_Dog> My Minecraft wont work, the launcher had a popup saying ffix the problem, i followed the directions and this is what it told me to send here
#590 [18:03] <Snup_Dog> ------------------ System Information ------------------ Time of this report: 10/14/2016, 09:56:23 Machine name: JAKE Machine Id: {984E84C9-1737-402B-9FE7-4D66CAF57370} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161004-2338) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK COMPUTER INC. System Model: X
#591 [18:04] <Snup_Dog> wait wrong thing
#592 [18:04] <Snup_Dog> http://paste.ubuntu.com/23320587/
#593 [18:05] <mattym> Snup_Dog, One moment
#594 [18:05] <mattym> Louis10190, If you are using the jar, you need to create a batch file to run it
#595 [18:05] <Snup_Dog> ??
#596 [18:05] <Louis10190> ok
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#598 [18:06] <mattym> Snup_Dog, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#599 [18:06] <Snup_Dog> ok
#600 [18:08] <Louis10190> I have a batch file, now what?
#601 [18:09] <mattym> Louis10190, Did you create the batch file according to the instructions?
#602 [18:09] <Louis10190> i made a new text document, saved it as a/bat and now it'sa windows batch file
#603 [18:09] <Louis10190> .bat not /bat
#604 [18:10] <mattym> Louis10190, Ok as long as its in the same folder as the jar, you should be able to double click it to start
#605 [18:10] <Louis10190> "this app can't run on your pc"
#606 [18:10] <Louis10190> when i double click the bat
#607 [18:11] <Louis10190> i'm on an hp: windows 10
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#609 [18:11] <Louis10190> used to be able to run servers with ease before the update to windows 10
#610 [18:11] <mattym> Louis10190, What did you put in the batch file?
#611 [18:11] <Louis10190> nothing?...
#612 [18:12] <mattym> ??> Louis10190 mp/server-setup
#613 [18:12] <Absol> Louis10190: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#614 [18:12] <mattym> Louis10190, Please refer to the link from Absol on how to set up a server.
#615 [18:12] <Louis10190> Thank you
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#618 [18:14] <DarkKush> Hello?
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#621 [18:15] <pie_flavor> goodbye?
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#632 [18:20] <Snup_Dog> it says my graphics card isnt compatible
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#644 [18:21] <gingerboy230> I cant seem to get into the minecraft game, i have tried everything (Resetting passwords, etc.) Does my account still exist?
#645 [18:21] <Louis10190> I've a server jar in a folder with a batch that says pause I couldn't find what to do afterwards
#646 [18:22] <mattym> gingerboy230, What happens when you try?
#647 [18:22] <mattym> Louis10190, What does the batch file currently contain?
#648 [18:22] <Louis10190> "pause"
#649 [18:22] <mattym> Louis10190, Read the instructions again
#650 [18:23] <Louis10190> k
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#652 [18:23] <Louis10190> Begin by downloading the server software from the Minecraft download page. The server is available as a Java .jar file.Double click the file and the server should start. It will write configuration files in the folder, and quit immediately. (this doesn't do that for me)
#653 [18:23] * littlebammbamm [littlebammbamm@notlogged] has joined #minecrafthelp
#654 [18:25] <mattym> Louis10190, Read further down about what you actually need to put in the batch file
#655 [18:25] <littlebammbamm> ive been getting a problem with trying to connect to minecraft servers this has been going on for 3 weeks and still havent been able to fix it it aint my speed because ive been able to connect before the message says java.net.ConnectException: Connection timed out: no further information ive updated java and it doesent work
#656 [18:26] <gingerboy230> It says that my username or password is incorrect, please try again. If you need help, try the 'Forgot password' link
#657 [18:26] <mattym> gingerboy230, Have you tried to reset it?
#658 [18:26] <mattym> littlebammbamm, That error means its your internet connection
#659 [18:27] <littlebammbamm> with router?
#660 [18:27] <pie_flavor> littlebammbamm: hello again
#661 [18:27] <pie_flavor> i already explained this to you
#662 [18:27] <littlebammbamm> xd
#663 [18:27] <pie_flavor> it's not anything to do with java
#664 [18:27] <pie_flavor> your. internet. is. too. slow.
#665 [18:27] <littlebammbamm> ya but it shouldent be mu speed
#666 [18:27] <pie_flavor> get faster internet.
#667 [18:28] <gingerboy230> Yer it wasnt working before but i tried it for a 3rd time and it worked
#668 [18:28] <gingerboy230> thx for the help
#669 [18:28] <littlebammbamm> ive never had this problem before tho
#670 [18:28] <littlebammbamm> ive ohways been able to connect
#671 [18:28] <pie_flavor> littlebammbamm: hang on, were you the guy who was sharing a network with a school?
#672 [18:28] <littlebammbamm> a school?
#673 [18:28] <pie_flavor> yeah
#674 [18:28] <pie_flavor> university network
#675 [18:29] <pie_flavor> i forget
#676 [18:29] <littlebammbamm> speedtester?
#677 [18:29] <pie_flavor> hang on, lemme pull up my irc logs, in fact.
#678 [18:29] <mattym> littlebammbamm, Regardless, thats what the error means
#679 [18:29] <littlebammbamm> that my internet to slow?
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#681 [18:30] <pie_flavor> littlebammbamm: dude
#682 [18:30] <pie_flavor> http://paste.ubuntu.com/23320655/
#683 [18:31] <pie_flavor> did you do what I said?
#684 [18:31] <littlebammbamm> i know what my plans are they are slow but ive been able to connect before
#685 [18:32] <pie_flavor> littlebammbamm: ok so pls stop saying 'i've always been able to connect before'
#686 [18:32] <littlebammbamm> srry
#687 [18:32] <pie_flavor> that's super not relevant right now.
#688 [18:32] <pie_flavor> we've established that it's a problem with your internet
#689 [18:33] <pie_flavor> and any changes made that would cause this sort of change would not be ones you are notified of.
#690 [18:33] <pie_flavor> consider this the notification.
#691 [18:33] <pie_flavor> What's your current plan with Exede?
#692 [18:33] <pie_flavor> Just in terms of speed.
#693 [18:33] <littlebammbamm> 1 sec let me pull it up
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#695 [18:35] <littlebammbamm> 3 Mbps
#696 [18:36] <pie_flavor> Yeah... As I said last time
#697 [18:36] <pie_flavor> That's probably borderline
#698 [18:36] <pie_flavor> As in, you'll be occasionally able to connect
#699 [18:36] <pie_flavor> but it's not a maintainable thing, and nothing else can be using the internet
#700 [18:37] <littlebammbamm> then why is this happening now and not in the past this is the same plan
#701 [18:37] <pie_flavor> bruh
#702 [18:37] <pie_flavor> I DONT KNOW
#703 [18:37] <littlebammbamm> xd
#704 [18:37] <urielsalis> pie_flavor, played MC with lower speeds...
#705 [18:37] <pie_flavor> but you have to believe me when I say
#706 [18:38] <urielsalis> littlebammbamm, what is your issue?
#707 [18:38] <pie_flavor> urielsalis: ConnectException, speedtest is http://www.speedtest.net/my-result/5703900936
#708 [18:38] <littlebammbamm> im getting a error message that says java.net.connectexception: connection timed out: no further information
#709 [18:38] <urielsalis> littlebammbamm, what antivirus you have?
#710 [18:38] <urielsalis> pie_flavor, sometimes caused by AV too
#711 [18:38] <littlebammbamm> mcaffe
#712 [18:38] <pie_flavor> oh
#713 [18:38] <urielsalis> ??> littlebammbamm av/mcafee
#714 [18:38] <pie_flavor> well, there we go
#715 [18:38] <Absol> littlebammbamm: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#716 [18:38] <urielsalis> ??> littlebammbamm av/mcafee/uninstall
#717 [18:38] <Absol> littlebammbamm: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#718 [18:38] <Absol> littlebammbamm: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#719 [18:39] <littlebammbamm> xd srry
#720 [18:39] <urielsalis> (also, 638ms ping, wtf?)
#721 [18:39] <littlebammbamm> xd
#722 [18:39] <littlebammbamm> i have bad internet
#723 [18:39] <littlebammbamm> not everyones the best
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#725 [18:40] <pie_flavor> we get that
#726 [18:40] <littlebammbamm> xd
#727 [18:40] <pie_flavor> but what we mean is that can seriously impact your game
#728 [18:40] <littlebammbamm> i know
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#730 [18:41] <littlebammbamm> but for playing it for 4 years u can learn to get use to it
#731 [18:41] <pie_flavor> littlebammbamm: Follow the link above to completely remove McAfee.
#732 [18:41] <urielsalis> littlebammbamm, you have satellital internet?
#733 [18:41] <littlebammbamm> yes
#734 [18:41] <urielsalis> littlebammbamm, you are somewhere where you can get a better connection_
#735 [18:41] <urielsalis> sigh, upgrade changed my keyboard layout. cant write for a sec
#736 [18:42] <littlebammbamm> no
#737 [18:42] <urielsalis> littlebammbamm, then your best bet is to download the game somewhere else then copy it over
#738 [18:42] <urielsalis> littlebammbamm, the download will eat your data caps
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#742 [18:43] <drgonzalez> http://paste.ubuntu.com/23320672/
#743 [18:43] <drgonzalez> im having trouble with the update
#744 [18:43] <drgonzalez> and now i cant play, i followed the directions on the report/support page
#745 [18:43] <drgonzalez> and got that link
#746 [18:44] <drgonzalez> it says i need a new driver but its an old laptop
#747 [18:44] <pie_flavor> ??> drgonzalez oem/hp/product-number
#748 [18:44] <Absol> drgonzalez: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#749 [18:44] <Absol> drgonzalez: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#752 [18:45] <drgonzalez> QE041UA#ABA
#753 [18:45] <urielsalis> drgonzalez, one moment
#754 [18:46] <urielsalis> drgonzalez, download and install http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61152.exe
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#759 [18:52] <drgonzalez> thank you guys so much!!!!
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#761 [18:52] <drgonzalez> <3333
#762 [18:52] <pie_flavor> no prob
#763 [18:52] <fem> for some reason when im trying to reset my password for minecraft and i type in the email im not getting an email and when i want to log into my minecraft account i know its the right password but nothing is working
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#765 [18:55] <fem> anyone
#766 [18:55] <mattym> ??> fem login/throttle
#767 [18:55] <Absol> fem: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#768 [18:55] <Absol> fem: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#772 [18:56] <fem> login/throttle??
#773 [18:56] <fem> what that mean
#774 [18:58] <fem> anyone
#775 [18:59] <fem> hello anyone
#776 [18:59] <urielsalis> ??> fem login/throttle
#777 [18:59] <Absol> fem: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#778 [18:59] <Absol> fem: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#779 [18:59] <fem> i know
#780 [19:00] <fem> what is login/throttle
#781 [19:00] <urielsalis> fem, a command for Absol
#782 [19:00] <fem> what
#783 [19:00] <urielsalis> fem, read what Absol said after that
#784 [19:00] <fem> absol is a bot
#785 [19:00] <urielsalis> fem, yes
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#793 [19:09] <rian> oi
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#795 [19:10] <pie_flavor> boi
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#800 [19:17] <bifta236> i cant get into my minecraft account
#801 [19:17] <pie_flavor> bifta236: What's it say?
#802 [19:17] <pie_flavor> And where?
#803 [19:18] <bifta236> wrong credentials then i reset my password reset it get this error This exception has been logged with id 71l5emmgp.
#804 [19:18] <pie_flavor> bifta236: how many times did you attempt to log in?
#805 [19:18] <pie_flavor> approximately?
#806 [19:19] <bifta236> ive always had it logged in in my pc but tried re logging a few times even reset password well tried
#807 [19:19] <pie_flavor> the 'few times' is the key here
#808 [19:19] <pie_flavor> read what Absol says
#809 [19:19] <pie_flavor> ??> bifta236 login/throttle
#810 [19:19] <Absol> bifta236: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#811 [19:19] <Absol> bifta236: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#812 [19:20] <bifta236> it was wierd because i got exited minecraft to restart then this happened
#813 [19:21] <pie_flavor> hmm
#814 [19:21] <pie_flavor> you may have done something during the game that allowed someone to steal your password
#815 [19:21] <pie_flavor> for instance, entering your email and password into a command or chat
#816 [19:21] <bifta236> i donated to optifine
#817 [19:21] <pie_flavor> wait do you have optifine installed
#818 [19:22] * Link804 [Link804@notlogged] has joined #minecrafthelp
#819 [19:22] <bifta236> yeah but cant even log into any minecraft at all
#820 [19:22] <pie_flavor> ?? mods
#821 [19:22] * Link804 [Link804@notlogged] has quit. (Client Quit)
#822 [19:22] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#823 [19:22] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#824 [19:23] <pie_flavor> Are you at least using the vanilla launcher from minecraft.net?
#825 [19:23] <bifta236> i cant even log into a normal minecraft the official launcher
#826 [19:23] <pie_flavor> bifta236: wait 3 hours, then reset the password.
#827 [19:23] <bifta236> some one tried hacking my account then
#828 [19:24] <pie_flavor> bifta236: hang on, you donated to optifine?
#829 [19:24] <bifta236> yeah
#830 [19:24] <pie_flavor> you wouldn't by any chance have entered your full mojang login information into the login page, would you?
#831 [19:25] <bifta236> nope
#832 [19:25] * Link804 [Link804@notlogged] has joined #minecrafthelp
#833 [19:26] <pie_flavor> must be a coincidence then.
#834 [19:26] <Link804> eu quero entrar
#835 [19:26] <urielsalis> bifta236, bifta236 doesnt matter now
#836 [19:26] <pie_flavor> anyway, someone hacked your account most likely.
#837 [19:26] <urielsalis> bifta236, you been locked out for trying to login too much
#838 [19:26] <pie_flavor> you need to wait 3 hours
#839 [19:26] <urielsalis> ??> bifta236 login/throttle
#840 [19:26] <pie_flavor> and then reset your password
#841 [19:26] <Absol> bifta236: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#842 [19:26] <Absol> bifta236: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#843 [19:26] <pie_flavor> urielsalis: i already posted that, and he knows that now.
#844 [19:26] <pie_flavor> have you tried using the scroll wheel
#845 [19:27] <urielsalis> pie_flavor, no
#846 [19:27] <bifta236> scroll wheel
#847 [19:27] <bifta236> ?
#848 [19:27] <pie_flavor> lol http://prntscr.com/ctkna7
#849 [19:27] <urielsalis> pie_flavor, and then case closed. He is receiving the mails
#850 [19:27] <pie_flavor> bifta236: talking to urielsalis, he doesn't want to scroll up and see what already happened
#851 [19:29] <bifta236> i dont know what you mean by that anyway scroll wheel
#852 [19:29] * AgentBubbles [AgentBubbles@notlogged] has joined #minecrafthelp
#853 [19:30] * Link804 [Link804@notlogged] has quit. (Ping timeout: 195 seconds)
#854 [19:30] <AgentBubbles> Hello
#855 [19:30] <pie_flavor> bifta236: i then responded by ssaying i was not talking to you
#856 [19:30] <pie_flavor> hello, AgentBubbles
#857 [19:30] <AgentBubbles> Brief question?
#858 [19:30] <pie_flavor> sure
#859 [19:30] <AgentBubbles> Can you tell me if a certain email is still hooked up to my account
#860 [19:30] <pie_flavor> unfortunately we can't
#861 [19:30] <pie_flavor> since we're not mojang
#862 [19:31] <AgentBubbles> Are you guys admins?
#863 [19:31] <pie_flavor> nope
#864 [19:31] <mattym> ??> AgentBubbles account/forgot-email
#865 [19:31] <Absol> AgentBubbles: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#866 [19:31] <pie_flavor> we're unofficial volunteers
#867 [19:31] <mattym> AgentBubbles, Put the email in the link Absol provided, if you get the reply its connected to your account, if no reply its not
#868 [19:31] <AgentBubbles> If someone gets onto your account can they change the email associated with the account?
#869 [19:31] <pie_flavor> Yes
#870 [19:32] <urielsalis> AgentBubbles, you would get a email telling you they did that
#871 [19:32] <mattym> AgentBubbles, Only if they also have access to your email (the one on the account at the time)
#872 [19:32] * DerpCats [DerpCats@notlogged] has joined #minecrafthelp
#873 [19:32] <AgentBubbles> Ahh
#874 [19:32] <AgentBubbles> Hmm
#875 [19:32] <AgentBubbles> One moment
#876 [19:32] <mattym> AgentBubbles, Or if they know/guess your security questions i think
#877 [19:33] <DerpCats> My Minecraft Recourse Pack Won't Show Up (1.10) I don't understand why because I basically did everything now to fix it.
#878 [19:33] <mattym> AgentBubbles, Either way you would have gotten an email letting you know it happened
#879 [19:33] <pie_flavor> DerpCats: Define 'basically everything'.
#880 [19:33] <pie_flavor> Is the ZIP file in resourcepacks/ , and are you using entirely vanilla unmodded software
#881 [19:34] * octavio [octavio@notlogged] has joined #minecrafthelp
#882 [19:34] <DerpCats> I added what shows the pack (the pack.mcmeta) and I looked up everything I could to try to fix it, but nothing is working
#883 [19:34] <pie_flavor> wait, what?
#884 [19:34] * octavio [octavio@notlogged] has quit. (Client Quit)
#885 [19:35] <mattym> DerpCats, If the pack is missing that, it means the author hasnt updated it
#886 [19:35] <mattym> DerpCats, Wait for them to update it or use a properly updated pack
#887 [19:35] <pie_flavor> DerpCats: If it doesn't have a pack.mcmeta file, then it's super old.
#888 [19:35] <pie_flavor> There's more work involved than just adding a pack.mcmeta file.
#889 [19:35] <DerpCats> I made the pack. and the pack is updated to pack_format 2, and It does have pack.mcmeta
#890 [19:36] <DerpCats> which is why I am confused
#891 [19:36] <mattym> DerpCats, Then you havent properly done something
#892 [19:36] * AgentBubbles [AgentBubbles@notlogged] has quit. (Ping timeout: 195 seconds)
#893 [19:37] <DerpCats> if I copy and paste the mcmeta into chat, would that maybe be able to help the problem?
#894 [19:37] <DerpCats> as you seem to know what your doing.
#895 [19:37] <mattym> DerpCats, Probably not, have you asked in the texture pack section on the forums?
#896 [19:37] <DerpCats> no.
#897 [19:38] <pie_flavor> DerpCats: It's probably not just the mcmeta file.
#898 [19:38] <pie_flavor> Do you know how to use Google Drive?
#899 [19:38] <DerpCats> what else could it be?
#900 [19:38] <mattym> DerpCats, The people in the texture/resource pack section on the forums would probably be able to figure it out fairly easily
#901 [19:38] <pie_flavor> mattym: I'm good with packs, I can probably figure it out.
#902 [19:39] <pie_flavor> DerpCats: Do you know how to use Google Drive
#903 [19:39] <DerpCats> not much, I only used it once before.
#904 [19:39] <pie_flavor> hmm
#905 [19:40] <DerpCats> pie, I can try using it.
#906 [19:40] <DerpCats> what do you want me to do.
#907 [19:40] <pie_flavor> DerpCats: Could you upload your pack to Google Drive, and then put the share link in chat?
#908 [19:40] <mattym> DerpCats, Do you remember how to log into your google account? Cause its just a matter of loggin in, going to Google Drive and uploading the pack file
#909 [19:40] <DerpCats> ok
#910 [19:41] <DerpCats> I am in my google account right now, gonna upload it to google drive
#911 [19:41] <mattym> DerpCats, Once its uploaded, right click it, select sharem then you should be able to click get sharable link
#912 [19:41] <pie_flavor> mattym: s/sharem/share/
#913 [19:41] <ExtremeBot> pie_flavor thinks mattym meant to say: DerpCats, Once its uploaded, right click it, select share then you should be able to click get sharable link
#914 [19:41] <mattym> i dont think it was missunderstood
#915 [19:42] <DerpCats> https://drive.google.com/drive/folders/0BzECxRG-DshgYThfa0VXMmdCQUE?usp=sharing
#916 [19:43] <pie_flavor> let's see here
#917 [19:46] <pie_flavor> DerpCats: found the problem
#918 [19:46] <pie_flavor> when you made pack.mcmeta
#919 [19:46] <pie_flavor> your "description" flag is wrong
#920 [19:46] <pie_flavor> it used special 'smart quotes' instead of regular quotes
#921 [19:46] <pie_flavor> http://prntscr.com/ctksi0
#922 [19:47] <DerpCats> so insted of " I use '
#923 [19:47] <pie_flavor> No
#924 [19:47] <pie_flavor> What editor did you make this with?
#925 [19:47] <pie_flavor> I assume you're on Mac based on the .DS_Store files everywhere
#926 [19:47] <DerpCats> Yes.
#927 [19:48] <pie_flavor> The problem is that you are typing the quote character "
#928 [19:48] <pie_flavor> and the text editor is converting it to smart quotes “ and ”
#929 [19:48] * Anzhelika|Away is now known as Anzhi
#930 [19:49] * DiBana [DiBana@notlogged] has joined #minecrafthelp
#931 [19:49] <DiBana> hi
#932 [19:49] * bifta236 [bifta236@notlogged] has quit. (Ping timeout: 195 seconds)
#933 [19:49] <DerpCats> so how do I fix it.
#934 [19:50] <DiBana> Why can not I play minecraft? is giving error not accelerated pixel format
#935 [19:50] <pie_flavor> ??> DiBana win/dxdiag
#936 [19:50] <Absol> DiBana: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#937 [19:50] <DiBana> http://paste.ubuntu.com/23320927/
#938 [19:50] <DiBana> http://paste.ubuntu.com/23320927/
#939 [19:50] <pie_flavor> oh, you got it.
#940 [19:50] <pie_flavor> DiBana: Unfortunately, your graphics card, the Intel G33, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#941 [19:50] <mattym> pie_flavor, Read the dxdiag
#942 [19:51] <pie_flavor> o my b
#943 [19:51] <pie_flavor> DiBana: ignore that
#944 [19:52] <pie_flavor> DerpCats: Copy and paste this character " to replace the quotes around Emerald to Ruby, 1.10!
#945 [19:52] <pie_flavor> that should fix it
#946 [19:52] <DiBana> the last time they sent me something for me download
#947 [19:53] <DerpCats> Woah Thanks Pie
#948 [19:53] <DiBana> Some graphic intel
#949 [19:53] <DerpCats> I am gonna go now, tysm
#950 [19:53] * DerpCats [DerpCats@notlogged] has quit. (Quit: Web client closed)
#951 [19:53] <DiBana> Hey Pie
#952 [19:54] <pie_flavor> DiBana: Download and install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#953 [19:54] <pie_flavor> Then restart your computer
#954 [19:55] <DiBana> Thanks Pie
#955 [20:08] * KD [KD@notlogged] has joined #minecrafthelp
#956 [20:09] * Haz [Haz@notlogged] has joined #minecrafthelp
#957 [20:10] <KD> Hi I came here before and who ever sent me the link helped a lot never had the problem again. Until now, the pc had a powering off malfunction then I had to restore it. So I figured that my Intel processor or what ever I need to update is already updated but heres my paste bin http://paste.ubuntu.com/23320981/
#958 [20:10] <Haz> I have bought Minecraft a couple years ago, havent played for a few months, try and log in and I can only play demo, never had this problem before.
#959 [20:11] <pie_flavor> ??> Haz account/bug/demo
#960 [20:11] <Absol> Haz: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#961 [20:11] <mattym> KD, one moment
#962 [20:12] <mattym> KD, Download and Install the 1st file listed on the left of the page here https://downloadcenter.intel.com/download/24972/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#963 [20:13] <KD> I don't think this helped last time I can't remember even though it was a couple days ago
#964 [20:13] <KD> But I'll try
#965 [20:14] <Haz> But I have purchased, my username is the same [ExtremeHazza] and I defiantly havent been refunded. Is there a way to check if my account is premium still?
#966 [20:14] <KD> haz
#967 [20:14] <KD> that happened to my friend also
#968 [20:14] <KD> quite franqally nothing was done to solve it unless there is a way to tell what email you used to sign up under it by the username
#969 [20:15] <mattym> Haz, Are you sure you are logging in with the correct mojang account
#970 [20:15] <KD> If i leave it means it restarted btw I should be back to tell you if it has works
#971 [20:15] * Louis10190 [Louis10190@notlogged] has joined #minecrafthelp
#972 [20:16] <KD> which if it does restart means it worked most likely cuz it's what it did last time
#973 [20:16] <Haz> Well it comes up with the same username as before which was working
#974 [20:16] <Haz> So it must be right account?
#975 [20:16] <mattym> Haz, What do you mean?
#976 [20:16] <Haz> On minecraft next to profile in the launcher it says ExtremeHazza
#977 [20:17] <Louis10190> I'm back, i'm trying to install forge onto my 1.7.10 server, when I double click the "forge-1.7.10-10.13.4.1614-1.7.10-universal" it says "class not registered"
#978 [20:17] <mattym> Haz, Thats just a profile name
#979 [20:17] <pie_flavor> Haz: Log into https://account.mojang.com/me and check whether or not you can see Minecraft
#980 [20:17] <pie_flavor> ??> Louis10190 mods
#981 [20:17] <Absol> Louis10190: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#982 [20:17] <Absol> Louis10190: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#983 [20:17] <Louis10190> thankyou
#984 [20:18] <Haz> It doesnt
#985 [20:18] <Haz> It says import old minecraft account
#986 [20:18] * KD_ [KD_@notlogged] has joined #minecrafthelp
#987 [20:18] <pie_flavor> Haz: That means you're not using the right mojang account.
#988 [20:18] <KD_> It's still installing just lost my internet on pc
#989 [20:18] <Haz> Will try some that could be it
#990 [20:19] <KD_> Pie not exactly it happened to my friend nothing was done to solve it
#991 [20:19] <pie_flavor> KD_: what?
#992 [20:19] * KD [KD@notlogged] has quit. (Ping timeout: 195 seconds)
#993 [20:19] * KD [KD@notlogged] has joined #minecrafthelp
#994 [20:19] <pie_flavor> oh, you can tell what email it is
#995 [20:19] <KD> Okay here's the back story
#996 [20:20] <pie_flavor> KD: You can find the email out if you know which ones it might be
#997 [20:20] <KD> i met this guy named sg_blazin, played with him for a long time til one day his account no longer worked
#998 [20:20] <pie_flavor> you can just put a bunch of emails in the password reset box, and the password reset email goes to the one that owns it
#999 [20:20] <KD> when he logged into his sg_blazin account (was the account he played on with me) it said he could only play premium
#1000 [20:21] <KD> and by then im sure it was too late to get a refund so it couldn't be that
#1001 [20:21] <Haz> Could I have 2 accounts and only 1 premium?
#1002 [20:21] <KD> and it wasn't on the wrong account
#1003 [20:21] <pie_flavor> Haz: Yeah, that's really easy.
#1004 [20:21] <KD> so nothing was done to be fixed
#1005 [20:21] <mattym> Haz, You can have multiple Mojang accounts, the only one that will let you play MC is the one with the game tied to it
#1006 [20:21] <pie_flavor> Mojang account doesn't automatically mean Minecraft account, and you can sign up for an account without buying a game.
#1007 [20:22] <KD> that's the back story and he never played minecraft because of it
#1008 [20:22] <pie_flavor> KD: did he ever migrate it?
#1009 [20:22] <KD> but I'll restart my pc now to see if it's fixed i selected not to restart my pc rn
#1010 [20:23] <KD> but idk i never got to ask him that didn't think it mattered
#1011 [20:23] <KD> i will ask him when i talk to him next
#1012 [20:23] <pie_flavor> KD: because i think i know what happened
#1013 [20:23] <mattym> KD, If you get the demo mode when loggint in, its either the wrong account, or the account was hacked. If the owner didnt have enough info to recover it, then they wouldnt have been helped.
#1014 [20:23] <pie_flavor> the username sg_blazin does no longer exist.
#1015 [20:23] <pie_flavor> meaning someone migrated it, changed the email, changed the password, and changed the username.
#1016 [20:23] <pie_flavor> it's likely floating around the MCLeaks pool right now.
#1017 [20:23] <KD> idk when that'll be
#1018 [20:24] <KD> welp that wouldn't be good
#1019 [20:24] <KD> and he was logged into the account on the launcher
#1020 [20:24] <KD> idk if he had migrated it or not
#1021 [20:24] <KD> but everything he tried didn't work
#1022 [20:24] <KD> he'd log off and back in
#1023 [20:24] <KD> he'd restart his pc
#1024 [20:24] <KD> still demo
#1025 [20:25] <Haz> Think I found the one but when i try and reset it comes up with this - Oops, an error occurred This exception has been logged with id 71l5f0412.
#1026 [20:25] <pie_flavor> Haz: That's a recurring problem we're seeing today.
#1027 [20:25] <pie_flavor> You're doing the right thing, it's Mojang that's broken.
#1028 [20:25] <Haz> Just keep refreshing?
#1029 [20:25] <pie_flavor> No, that'll do nothing.
#1030 [20:25] <KD> I'll msg him on skype idk when he'll respond because sometimes it takes him a while
#1031 [20:26] <pie_flavor> Something's wrong with Amazon's AWS service, as far as we know. You'll have to wait until they fix it.
#1032 [20:26] <pie_flavor> C
#1033 [20:26] <pie_flavor> They'll probably post about it on Twitter when they finish, you might want to watch that.
#1034 [20:27] <KD> oh my bad
#1035 [20:27] <KD> it's SGBlazin
#1036 [20:27] <KD> Haven't seen his username in a while :O
#1037 [20:27] <pie_flavor> KD: Do you remember his skin, by any chance?
#1038 [20:27] <KD> i should
#1039 [20:27] <KD> it might be
#1040 [20:27] <KD> a bacon superhero
#1041 [20:27] <pie_flavor> Was it a bacon head with a blue superman costume with a B?
#1042 [20:28] <KD> yes pie
#1043 [20:28] <KD> yes it was
#1044 [20:28] <pie_flavor> Ok, seems legit. Probably the same problem as Haz then.
#1045 [20:28] <pie_flavor> He has 2 mojang accounts, and one of them doesn't own Minecraft.
#1046 [20:28] <Haz> Cheers for your help guys, ill check once they've fixed it.
#1047 [20:28] <pie_flavor> The login token that the launcher had worked for a while, even after migration i'm guessing
#1048 [20:28] <KD> Then why on the mc launcher it showed sgblazin on it?
#1049 [20:29] <pie_flavor> but one day it broke for no reason, and the username and password no longer worked
#1050 [20:29] <pie_flavor> he tried logging in with the mojang account that didn't own the game
#1051 [20:29] <KD> yeah i guess that happened
#1052 [20:29] <KD> i was talking to him when it happened too
#1053 [20:29] <KD> the day before it worked fine
#1054 [20:29] <KD> went to bed
#1055 [20:29] <KD> woke up went to school
#1056 [20:30] <KD> gone didn't work
#1057 [20:30] <pie_flavor> ask him what email he originally signed up for Minecraft with, and if that's the one he's logging in with
#1058 [20:30] <KD> like the account wasn't even created or mc wasn't even bought
#1059 [20:30] <pie_flavor> the one that received the original account transaction confirmation
#1060 [20:30] <KD> That's the problem i asked him he said he didn't know i think it was the password or email
#1061 [20:30] <KD> that one
#1062 [20:30] <KD> i didn't ask
#1063 [20:31] <pie_flavor> i never realized this before, but if someone cracked an account and changed the email
#1064 [20:31] <pie_flavor> I think they would be able to make a new account that used the original email
#1065 [20:31] <pie_flavor> everything looks the same, but no minecraft account present
#1066 [20:31] <mattym> I most cases they can
#1067 [20:31] <mattym> In*
#1068 [20:32] <KD> so tell him to try and use theone with the original account transaction confirmation?
#1069 [20:32] <pie_flavor> the person never realizes they're using a new account
#1070 [20:32] <pie_flavor> Yeah.
#1071 [20:32] <KD> aight
#1072 [20:32] <KD> i think they should put that on the list of things to do
#1073 [20:32] <pie_flavor> what?
#1074 [20:32] <KD> because every time he contacted support
#1075 [20:32] <KD> they said the same thing
#1076 [20:32] <KD> so eventually he gave up
#1077 [20:33] <pie_flavor> what was the thing they saidd
#1078 [20:33] <KD> they should put the original account transaction confirmation
#1079 [20:33] <pie_flavor> because if he didn't know about the transaction ID
#1080 [20:33] <KD> as one of the solutions if it works
#1081 [20:33] <pie_flavor> that's one of the things that you're supposed to put in your mojang support request
#1082 [20:33] <KD> I don't think he did or didn't
#1083 [20:34] <pie_flavor> the transaction ID is in the original Mojang email.
#1084 [20:34] <KD> I don't think he put that in there
#1085 [20:34] <pie_flavor> if you put it in the box for it in the Mojang email, you're almost sure to get a response.
#1086 [20:34] <KD> I'm not the one that knows what he puts or not but I'll tell him to go here if he needs any questions
#1087 [20:35] <KD> HE'S ON
#1088 [20:36] <KD> omg so random
#1089 [20:36] <Haz> Ok ive managed to log onto two different accounts now and they both say demo. Probably just have to wait and see...
#1090 [20:37] <KD> he needs 10 minutes
#1091 [20:37] <KD> he needs to do something rn
#1092 [20:37] <pie_flavor> Haz: try the same thing I mentioned to KD
#1093 [20:37] <KD> he might login as SG or blazin or SGBlazin
#1094 [20:37] <pie_flavor> one of your email accounts should have the original Mojang account confirmation
#1095 [20:37] <pie_flavor> which contains a transaction ID
#1096 [20:38] <pie_flavor> do what Absol says:
#1097 [20:38] <pie_flavor> ??> Haz mojang/email
#1098 [20:38] <Absol> Haz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1099 [20:38] <Absol> Haz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1101 [20:38] <pie_flavor> and make sure to include that transaction ID in the email.
#1102 [20:38] <Haz> sweet
#1103 [20:39] <KD> pie is this like a job for you?
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#1105 [20:39] <Haz> idk if i still have it but ill try find it
#1106 [20:39] <urielsalis> KD, we are all volunteers
#1107 [20:39] <KD> thought so
#1108 [20:40] <KD> but yeah i'll be back when sg is back aight? if he joins the chat make sure to put him in this chat if you can
#1109 [20:40] <pie_flavor> KD: i do it for fun
#1110 [20:40] <pie_flavor> and for the lulz
#1111 [20:40] <KD> Lols how is it funny?
#1112 [20:40] <pie_flavor> some users
#1113 [20:40] <pie_flavor> i'll leave it at that
#1114 [20:40] <KD> lmao wow
#1115 [20:41] <KD> do they go like "HEY I NEED HELP YOU BOZOS, NOW HELP ME YA FIGGITS"
#1116 [20:41] <pie_flavor> something like taht
#1117 [20:41] <pie_flavor> KD: Direct him towards http://minecraftirc.net/minecrafthelp/landing/
#1118 [20:41] <KD> wow that would kill me every time
#1119 [20:41] <pie_flavor> this will put him in thsi chat
#1120 [20:41] <urielsalis> KD, just google minecraft support resources
#1121 [20:41] <urielsalis> KD, first link
#1122 [20:42] <urielsalis> KD, and in that page, we are the first link too
#1123 [20:42] <KD> wow
#1124 [20:42] <KD> a lot of first links maaaan
#1125 [20:42] <urielsalis> KD, first link in google is https://help.mojang.com/customer/portal/articles/1175661
#1126 [20:42] <urielsalis> KD, which gives the link to here http://minecraftirc.net/minecrafthelp/landing/
#1127 [20:42] <KD> but sg and i at that time were so confused and were like well theres no way to solve this
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#1130 [20:43] <urielsalis> KD, or is.gd/mchelp
#1131 [20:43] <KD> is it aight if i stay here until he joins?
#1132 [20:43] <urielsalis> KD, yup
#1133 [20:43] <pie_flavor> KD: i mean we're not going to kick you or anything
#1134 [20:43] <KD> and hopefully gets his problem solved
#1135 [20:43] <pie_flavor> on the right side of your screen you should see a list of usernames
#1136 [20:44] <pie_flavor> the top 25 or so are staff
#1137 [20:44] <pie_flavor> and there's a couple more regulars
#1138 [20:44] <mattym> No real need for them to join, just get them the link to the support ticket page, and tell them the Transaction-ID is absolutely needed
#1139 [20:44] <pie_flavor> the rest of them just stay here all the time.
#1140 [20:44] <KD> because we were so confused and were like if they aint helping like then screw them
#1141 [20:44] <pie_flavor> you'll fit right in. lol.
#1142 [20:44] <KD> wow pie thanks
#1143 [20:45] <KD> so I'm gonna be one of those people in irc's that just sit in lobbies doing nothing
#1144 [20:45] <KD> not talking or anything
#1145 [20:45] <KD> sweet
#1146 [20:45] <pie_flavor> you can if you want
#1147 [20:45] <KD> lels
#1148 [20:45] <KD> has anybody ever came in here asking if why my hacked client isn't working?
#1149 [20:45] <mattym> Its what like 95% of the people in the channel are currently doing
#1150 [20:45] <urielsalis> KD, yup
#1151 [20:46] <KD> knew it
#1152 [20:46] <KD> lemme guess there acc got banned?
#1153 [20:46] <pie_flavor> probably
#1154 [20:46] <KD> but they could be in the defense
#1155 [20:46] <pie_flavor> actually I'd say that most don't have an actual hacked client
#1156 [20:46] <KD> it's a mod
#1157 [20:46] <pie_flavor> most have a piece of software, which I won't name so that you don't go googling for it
#1158 [20:46] <KD> and mods are allowed right?
#1159 [20:47] <pie_flavor> provides them with a rotation of accounts
#1160 [20:47] <KD> i never knew hacked clients have a software in them
#1161 [20:47] <pie_flavor> see, now that's one for the quotebook.
#1162 [20:47] <KD> ???
#1163 [20:47] <pie_flavor> KD: Mods are legal.
#1164 [20:47] <pie_flavor> However, hacked clients are not.
#1165 [20:47] <KD> ik pie lels i was just being stupid
#1166 [20:47] <pie_flavor> A mod is a piece of code that someone wrote themselves, which adds on to minecraft
#1167 [20:48] <KD> yup
#1168 [20:48] <pie_flavor> A hacked client redistributes Mojang's source code.
#1169 [20:48] <pie_flavor> s/source //
#1170 [20:48] <ExtremeBot> pie_flavor meant to say: A hacked client redistributes Mojang's code.
#1171 [20:48] <KD> oh btw i'm getting into minecraft coding
#1172 [20:48] <pie_flavor> rly? what platform?
#1173 [20:48] <KD> probs windows
#1174 [20:48] <capn> capn I am having a problem with starting minecraft getting an error on pixel
#1175 [20:48] <KD> im a windows boi
#1176 [20:48] <urielsalis> pie_flavor, dont say sponge
#1177 [20:48] <pie_flavor> ??> capn win/dxdiag
#1178 [20:48] <Absol> capn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1179 [20:48] <pie_flavor> KD: lolwut
#1180 [20:48] <pie_flavor> no i mean what Minecraft platform
#1181 [20:48] <urielsalis> pie_flavor, dont say sponge
#1182 [20:49] <pie_flavor> Forge, Bukkit, Sponge, what?
#1183 [20:49] <KD> ah okay
#1184 [20:49] <KD> lels i feel like an idiot i thought you meant platform as in os
#1185 [20:49] <KD> but most likely spigot
#1186 [20:49] <KD> and maybe forge
#1187 [20:49] <KD> i'm starting at spigot
#1188 [20:49] <pie_flavor> you should check out sponge https://spongepowered.org
#1189 [20:49] <KD> then i might do forge
#1190 [20:49] <KD> aight ill go check it out
#1191 [20:49] <urielsalis> pie_flavor, sigh
#1192 [20:49] <pie_flavor> actually supports forge natively, so you could get experience with that easily
#1193 [20:50] <pie_flavor> and the API is about a million times better than Spigot's
#1194 [20:50] <KD> why does mcpro rip so many people off
#1195 [20:50] <KD> like 5$ for 1/2 gig
#1196 [20:51] <KD> actually a little more than 1/2 gig
#1197 [20:51] <pie_flavor> kek, triangle.gs gives you 1/2 gig for free
#1198 [20:51] <KD> ik lels
#1199 [20:51] <KD> and 1/4 gig free for mc pro
#1200 [20:51] <urielsalis> KD, get a vps and done
#1201 [20:51] <capn> here are my results http://paste.ubuntu.com/23321033/
#1202 [20:51] <KD> i found one better than mc pro on the first page
#1203 [20:51] <KD> and ik uriel a vps is waaay better
#1204 [20:52] <KD> but most people can't afford it at the start
#1205 [20:52] <urielsalis> KD, check digital ocean. 5USD per month
#1206 [20:52] <pie_flavor> capn: Unfortunately, your graphics card, the Intel Mobile 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1207 [20:52] <KD> so they start with a non dedi
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#1210 [20:53] <pie_flavor> KD: I'd honestly recommend starting with sponge, though. Regardless of what hosting service sponsors them.
#1211 [20:53] <pie_flavor> The Bukkit API is aging, and pretty bad.
#1212 [20:53] <KD> lels <3???
#1213 [20:53] <capn> But I have windows 10 installed not windows 7
#1214 [20:53] <pie_flavor> capn: That's the problem. Read what I said.
#1215 [20:53] <pie_flavor> It's too new.
#1216 [20:53] <KD> bukkit like is hated now
#1217 [20:53] <KD> i was like grrrrrrr
#1218 [20:53] <KD> why did everybody change on me
#1219 [20:53] <pie_flavor> KD: Bukkit's actually really good. But Spigot's community is toxic beyond belief.
#1220 [20:54] <pie_flavor> At least, it's good community-wise.
#1221 [20:54] <KD> luckily i didn't know a single code before then
#1222 [20:54] <pie_flavor> And the API worked for earlier versions of Minecraft.
#1223 [20:54] <KD> ik spigot is the best for help
#1224 [20:54] <pie_flavor> But you know how complex Minecraft is now. And Bukkit refuses to break anything ever, meaning they can't restructure anything.
#1225 [20:54] <KD> but bukkit on the other hand well not so good at helping
#1226 [20:54] <pie_flavor> lol bukkit still handles so many spigot support requests
#1227 [20:55] <KD> like im talking about the forums
#1228 [20:55] <pie_flavor> they had to remove the 'no third-party software' rule from the help section
#1229 [20:55] <KD> etc
#1230 [20:55] <KD> pie do you ever get a conversation like this in the irc?
#1231 [20:55] <pie_flavor> meanwhile, you can check out sponge forums at forums.spongepowered.org or talk in their irc by typing /join #sponge
#1232 [20:55] <pie_flavor> occasionally
#1233 [20:56] <KD> that's at least some what good??
#1234 [20:56] <KD> and omg sg has been over 20 minutes
#1235 [20:56] <KD> i think he logged off im not sure though sometimes it's hard to tell
#1236 [20:57] <mattym> KD, Like I said, just tell him to fill out the support form and include the Transaction-ID this time.
#1237 [20:57] <KD> lemme check playstation
#1238 [20:58] <KD> my friend made a beat and wanted me to listen to it
#1239 [20:58] <KD> so i made lyrics before i even knew he wanted me to tell me what he thinks
#1240 [20:58] <KD> and so i rapped my lyrics to his beat
#1241 [20:58] <KD> it was lit
#1242 [20:58] <pie_flavor> inb4 "check my fire mixtape bruh"
#1243 [20:58] <KD> and i made part of one today
#1244 [20:59] <KD> it starts "uh ya ya ya I don't know what's so special about this life"
#1245 [20:59] <KD> that's all i had before the flow went away
#1246 [20:59] <KD> but the other one m8
#1247 [20:59] <KD> the other one it just came to me like a kid riding on training wheels
#1248 [21:00] <KD> urielsalis
#1249 [21:00] <KD> the memory is 512MB on digital oceans
#1250 [21:01] <KD> for 5$ a month
#1251 [21:01] <urielsalis> KD, but its a VPS
#1252 [21:01] <urielsalis> KD, you can run more than a minecraft server there
#1253 [21:01] <urielsalis> (and Minecraft servers are not as ram dependant as you might thing)
#1254 [21:02] <urielsalis> especially if not-modded
#1255 [21:02] <KD> i bet you can lels usually dedis are better
#1256 [21:02] <urielsalis> KD, plus if you are a student you have free 50USD in digital ocean
#1257 [21:02] <KD> they also rely on plugins if you need them if it's going to be public
#1258 [21:02] <Lord_Ralex> Dedis are overkill for a single server
#1259 [21:02] <KD> ik lord
#1260 [21:02] <KD> that's why you would use it for a network
#1261 [21:03] <KD> but man you wouldn't lag a single bit if you used it for a single server
#1262 [21:03] <Lord_Ralex> That's.... not accurate
#1263 [21:03] <KD> the server won't
#1264 [21:03] <KD> is what i meant
#1265 [21:03] <Lord_Ralex> That's still inaccurate
#1266 [21:03] <KD> woah woah woah woah
#1267 [21:03] <pie_flavor> WOAH
#1268 [21:03] <KD> fr?
#1269 [21:03] <KD> woah
#1270 [21:04] <KD> just woah hold the phone for a sec
#1271 [21:04] <Lord_Ralex> I can tell you, people sell dedi's designed for multi-thread performance, which MC is not at all
#1272 [21:04] <KD> woah woah woah woah woah woah (mind blown) woah hold the phone
#1273 [21:04] <pie_flavor> hold the woah
#1274 [21:04] <KD> now stop wait a minute check the phone
#1275 [21:04] <KD> aight now walk walk walk walk now stop
#1276 [21:05] <urielsalis> sigh
#1277 [21:05] <KD> check the phone *gets a notification* ignore the notification now go
#1278 [21:05] <Lord_Ralex> Stop
#1279 [21:05] <KD> im bored and idk why i said that i just typed it
#1280 [21:06] <KD> well id think sg is going to get on today or what not imma get off now
#1281 [21:06] <pie_flavor> kthxbai
#1282 [21:06] <KD> pie's like k thx bai (thank god that's over) omg he was him like omg
#1283 [21:06] <KD> now bai
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#1290 [21:56] <Somayeh> I cannot log into my mojang account. When I try to log in from my browser on the mojang site, I receive "Error! Unknown e-mail address or password." When I try to log in and launch the game, I get an error saying "invalid username or password". I was able to successfully log in and play yesterday, and have not changed any account information after this that might have caused this error
#1291 [21:57] <Somayeh> After several attempts, I initiated a password reset. I clicked the link in my email, reset a new password, but the problem continues. I cannot log in. It keeps saying my credentials are invalid.
#1292 [21:57] <mattym> ??> Somayeh login/throttle
#1293 [21:57] <Absol> Somayeh: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1294 [21:57] <Absol> Somayeh: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1295 [21:57] <Somayeh> Thanks Absol. I will try that this afternoon.
#1296 [21:59] <pie_flavor> ??> Somayeh bot
#1297 [21:59] <Absol> Somayeh: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#1299 [22:10] <jerel> Any trick to password resets, emails never come in, security questions not accepted
#1300 [22:10] <mattym> jerel, You check your spam/junk folders for the email?
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#1302 [22:11] <webrosc> you scared him off
#1303 [22:11] <webrosc> you scared him off
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#1314 [23:00] <wilsonm21> Hello, i purchased the game in like 2011, and i want to play it again, but i dont remember my old email to merge into a new account :/
#1315 [23:00] <wilsonm21> and im pretty sure the card that was used to pay for it is cancelled
#1316 [23:01] <ariell1818> my minecraft is out of memory how do i fix it
#1317 [23:01] <mattym> ??> ariell1818 launcher/crash-log
#1318 [23:01] <Absol> ariell1818: We need to see your crash log, which appears after a crash.
#1319 [23:01] <Absol> ariell1818: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1320 [23:01] <mattym> ??> wilsonm21 account/forgot-email
#1321 [23:01] <Absol> wilsonm21: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1322 [23:01] <webrosc> ariell1818, just checking, but your not using mods are you?
#1323 [23:02] <ariell1818> no
#1324 [23:02] <wilsonm21> The thing is, im pretty sure it was an email i set up just for it and i dont remember the credentials. I remember my username and password though but i need the email to get anywhere else further
#1325 [23:02] <wilsonm21> ive tried that page already too hoping for luck
#1326 [23:02] <mattym> wilsonm21, Yeah if that link doesnt help, you will need to try and remember the email you used.
#1327 [23:03] <wilsonm21> nvm im able to play if i just enter old login through launcher
#1328 [23:04] <wilsonm21> thanks anywayd dude
#1329 [23:04] <wilsonm21> anyways*
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#1331 [23:06] <ariell1818> it wont copy
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