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#4 [00:50] <meatseaweed> me and my friend can not login to minecraft.net
#5 [00:55] <meatseaweed> we have tried to reset our password
#6 [00:55] <meatseaweed> but no use to login to website or game
#7 [01:01] <pie_flavor> ??> meatseaweed login/throttle
#8 [01:01] <Absol> meatseaweed: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#9 [01:01] <Absol> meatseaweed: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#10 [01:02] <meatseaweed> but i believe that the first time try i entered right password?
#11 [01:02] <meatseaweed> and is there any hint for account lock?
#12 [01:05] <meatseaweed> i will try tomorrow, thanks for telling me the lock
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#34 [03:15] <rtfggh> is there a cap on password attempts
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#37 [03:16] <theo> theo
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#57 [04:44] <AndyGrawell> Hi, I can't launch my MC, the launcher looks fine, but when I clicl "Play", it changes the button value to "Launching" and that is it. Nothing starts, nothing else happens.
#58 [04:44] <AndyGrawell> *click
#59 [04:49] <DeafieGamer> AndyGrawell, not everyone who is helping out is on right now
#60 [04:49] <DeafieGamer> mind coming back in umm 5 hours?
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#64 [05:07] <Godzilla> I bought a account from somebody yesterday, so I then logged on to the account , all was good. So then I changed the username and password of the account. But now I can't log on.
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#74 [05:25] <milan> hi,i help will my minecraft accoun i buy minecraft at 2 year go now are not work help me please
#75 [05:27] <milan> my email adres :milan.buresh@seznam.cz
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#78 [05:31] <Lirdir> hello dudes
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#82 [05:39] <nick2017> https://url.nick-e.uk/hyaqn
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#91 [05:53] <apocalyptic19> hello i lost me account in 2016/10/09 it said the servers where turned off and were fixing so i need help to get back me acount they transfered whith out me premmision to other gmail that it's not mine so i lost me aoount can u help me ?
#92 [05:53] <apocalyptic19> so no or yes ?
#93 [05:53] <DeafieGamer> ??> apocalyptic19 account/hacked
#94 [05:53] <Absol> apocalyptic19: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#95 [05:53] <Absol> apocalyptic19: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#96 [05:55] <apocalyptic19> it's not like it was hacked be other peaple i believe the servers were bugged so theyr transfered me acount to somoene else becasue they droped in me email 7 messeges that me gmail changed to tom than to jack and it goes and goes and the last messege said it now names as none gmail i can coppy the messege if u wan to
#97 [05:55] <apocalyptic19> The email address associated with your Mojang account has been changed to none. If you were not the one to request this change, your account may have been compromised.
#98 [05:56] <apocalyptic19> and they droped the link but when i push it's says
#99 [05:56] <apocalyptic19> Invalid token.
#100 [05:56] <DeafieGamer> your account may have been compromised.
#101 [05:57] <apocalyptic19> so how can i get back me account ?
#102 [05:57] <DeafieGamer> Really?
#103 [05:57] <DeafieGamer> ??> apocalyptic19 account/hacked
#104 [05:57] <Absol> apocalyptic19: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#105 [05:57] <Absol> apocalyptic19: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#106 [05:57] <DeafieGamer> ??> apocalyptic19 volunteers
#107 [05:57] <DeafieGamer> ??> apocalyptic19 volunteer
#108 [05:58] <DeafieGamer> apocalyptic19, we're all giving our part of time to help other people here that we can get fix without Mojang Support people such as you. Please contact them.
#109 [05:59] <apocalyptic19> k thank you for ur help
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#137 [07:23] <GamingWithMax> Hello i have a problem. When i open minecraft go to multiplayer and join a server It says "org.lwjgl.LWJGLException"
#138 [07:23] <Yomi> I want to log in, but it says that i can't because something went wrong
#139 [07:24] <Yomi> my friend on another computer can log in to my account, but on my computer it doesn't work
#140 [07:30] <GamingWithMax> Hello?
#141 [07:31] <GamingWithMax> ok this is taking way to long
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#144 [07:32] <byUnited> Hallo Support, ich habe ein Problem. Ich habe einen Haupt-Minecraftaccount und einen 2.Minecraftaccount. Nun habe ich die Daten von meinem 2.Minecraftaccount vergessen und kann mich nicht mehr einloggen. Können sie mir helfen?
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#151 [07:41] <D18> I am hot
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#174 [08:25] <Adeius> Hi there. For a few months now, I haven't been able to play Minecraft due to the fact that Mojang removed my copy of the game from my account, for some reason. I've learned that the only way to get the game back is to contact Mojang support with my transaction ID. However, since I had the game bought for me back in 2012, the code is lost amongst multiple transaction methods. My question is: is there a way to contact Moj
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#176 [08:38] <GreyVulpine> Adeius - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#177 [08:38] <GreyVulpine> Could try and leave the transaction ID field blank, see what Mojang says.
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#180 [08:43] <FireyThief> I have not been able to get on my Minecraft account for 2 years. I am still trying to get on. I don't have access to my email. I don't know the passcode.
#181 [08:43] <GreyVulpine> FireyThief - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#182 [08:43] <Syafiqganu> How to update minecraft pe for Android
#183 [08:43] <FireyThief> Ok.
#184 [08:43] <FireyThief> I don
#185 [08:44] <FireyThief> Don't have the transaction ID.
#186 [08:46] <GreyVulpine> Then leave the field blank
#187 [08:46] <FireyThief> Ok.
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#190 [08:50] <Adeius> @GreyVulpine I followed your feedback and was successfully able to send support an email without any problems - thanks for your help! Now to play the waiting game :/
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#203 [09:48] <strupaayUS> hi
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#207 [10:01] <RogueXIIX> FUCK ME PLS
#208 [10:01] <Absol> RogueXIIX: Please keep it civil
#209 [10:02] <RogueXIIX> DO I GIVE A SHIT NOOOOOOOOOO
#210 [10:02] * Absol kicked RogueXIIX from #minecrafthelp (Reason: ogueXIIX :Keep it civilized, you are just a human being)
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#212 [10:12] <Cofyrenote> help meh
#213 [10:13] <Cofyrenote> I gave them my last two weeks notice and left them on good terms.
#214 [10:13] <Cofyrenote> jk
#215 [10:14] <Cofyrenote> it wont take it to meh mc accont
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#227 [10:45] <jairo> http://paste.ubuntu.com/23334265/
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#229 [10:47] <Coolio> My minecraft says i need to update my graphics drivers or thay are old. What Should I do?
#230 [10:47] <jairo> me too
#231 [10:48] <Coolio> Is there any one else on here to talk to
#232 [10:49] <jairo> need help please what a fuck is this, i don't open the fucking minecraft because they say i need update my drivers but i did it!
#233 [10:49] <Absol> jairo: Please keep it civil
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#236 [10:50] <jairo> fuck this shit!
#237 [10:50] * Absol kicked jairo from #minecrafthelp (Reason: airo :Keep it civilized, you are just a human being)
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#239 [10:51] <BlackDiamondDJ> I cant login and I try toreset my password and I try to login and it still wont work
#240 [10:51] <BlackDiamondDJ> to reset*
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#243 [10:53] <hussen> hussen
#244 [10:53] <hussen> go
#245 [10:53] <hussen> awe
#246 [10:53] <hussen> http://webchat.esper.net/?channels=minecrafthelp#
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#250 [11:03] <Babaroonie> My pc has updated windows 10 and now the game has crashed so i need to update graphics I think but dont know how
#251 [11:03] <Perw> http://paste.ubuntu.com/23334337/ Im trying to play minecraft, but this is the "error" I get. http://paste.ubuntu.com/23334337/
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#257 [11:24] <mastercrafter998> hello. I am using my friends account and neither of us remember the password. It is his old email, so he does not remember any of his old security questions. I am trying to log in to migrate the account, but i cannot
#258 [11:24] <mastercrafter998> could someone gelp me
#259 [11:24] <mastercrafter998> help*
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#264 [11:37] <HelpMe44> Help i cant login to my minecraft account even if i try reseting the password it just ses its wrong at continues to do that i know the email and password it right
#265 [11:38] <GreyVulpine> HelpMe44 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#266 [11:41] * LePoteDeLindsayy [LePoteDeLindsayy@notlogged] has joined #minecrafthelp
#267 [11:42] <LePoteDeLindsayy> help my
#268 [11:43] <LePoteDeLindsayy> my compte
#269 [11:43] <LePoteDeLindsayy> have big probleme
#270 [11:43] <LePoteDeLindsayy> i am french
#271 [11:43] <LePoteDeLindsayy> you speak french
#272 [11:43] <LePoteDeLindsayy> ???
#273 [11:44] <LePoteDeLindsayy> hello my lancher me but there is a problem
#274 [11:45] * agentsherif [agentsherif@notlogged] has joined #minecrafthelp
#275 [11:45] <LePoteDeLindsayy> I change pc now I can not co into my account with my minecraft prenium lancher
#276 [11:45] <LePoteDeLindsayy> help
#277 [11:45] <LePoteDeLindsayy> help
#278 [11:45] <LePoteDeLindsayy> help
#279 [11:45] <agentsherif> bonjour mon minecraft crash alor que si je vais dans un laucheur 1.7 ou 1.8 il crash pas
#280 [11:46] <LePoteDeLindsayy> how can I do to have a launcher or account willing to co
#281 [11:46] <LePoteDeLindsayy> argent
#282 [11:46] <LePoteDeLindsayy> agent
#283 [11:46] <LePoteDeLindsayy> moi j'ai changer pc
#284 [11:46] <LePoteDeLindsayy> mtn je peut meme plus me co sur mon compte prenium
#285 [11:47] <LePoteDeLindsayy> dit toi que la je suis en mal
#286 [11:47] <LePoteDeLindsayy> car j'ai pas envie de repayer mc
#287 [11:47] <LePoteDeLindsayy> HELLLLLLLLLLLLLLLLLLLLLLLPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
#288 [11:47] <LePoteDeLindsayy> vite
#289 [11:47] <LePoteDeLindsayy> quickly help me
#290 [11:48] <LePoteDeLindsayy> omg help
#291 [11:49] <agentsherif> a ouai dac :)
#292 [11:50] <LePoteDeLindsayy> enfaite il aide quand ?
#293 [11:50] <LePoteDeLindsayy> le support ?
#294 [11:50] <agentsherif> moi sa va faire 6 moi
#295 [11:50] <LePoteDeLindsayy> c'est srx ,
#296 [11:50] <agentsherif> chepa petetre qui sans pas la
#297 [11:50] <LePoteDeLindsayy> Il lise les msg
#298 [11:51] <agentsherif> au pire lundi
#299 [11:51] <agentsherif> aller a plus
#300 [11:51] <LePoteDeLindsayy> ok
#301 [11:51] <LePoteDeLindsayy> mais la je suis deg
#302 [11:51] <LePoteDeLindsayy> comment je fait moi
#303 [11:52] * uygar12 [uygar12@notlogged] has joined #minecrafthelp
#304 [11:52] <LePoteDeLindsayy> j'ai pas envie de racheter mc
#305 [11:52] * ERFF4ER4 [ERFF4ER4@notlogged] has joined #minecrafthelp
#306 [11:52] <LePoteDeLindsayy> Je voudrai du support
#307 [11:52] <LePoteDeLindsayy> Je voudrai du support
#308 [11:52] <LePoteDeLindsayy> Je voudrai du support
#309 [11:52] <LePoteDeLindsayy> Je voudrai du support
#310 [11:52] * Absol kicked LePoteDeLindsayy from #minecrafthelp (Reason: ePoteDeLindsayy :Stop spamming)
#311 [11:53] * LePoteDeLindsayy_ [LePoteDeLindsayy_@notlogged] has joined #minecrafthelp
#312 [11:53] <LePoteDeLindsayy_> re
#313 [11:53] <LePoteDeLindsayy_> re
#314 [11:53] * ERFF4ER4 [ERFF4ER4@notlogged] has left #minecrafthelp
#315 [11:53] <LePoteDeLindsayy_> Absol help
#316 [11:53] <LePoteDeLindsayy_> moi
#317 [11:53] <LePoteDeLindsayy_> mu
#318 [11:53] <LePoteDeLindsayy_> my
#319 [11:54] <LePoteDeLindsayy_> il y a un ts
#320 [11:54] <LePoteDeLindsayy_> de help
#321 [11:55] <LePoteDeLindsayy_> mrc de help
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#325 [12:02] <rubber> paste.ubuntu.com/23334719 when im starting up minecraft its crashing and i followed the instructions to here and to give you that link and explain the problem
#326 [12:04] <LePoteDeLindsayy_> mon minecraft marche pas
#327 [12:04] <LePoteDeLindsayy_> mon minecraft marche pas
#328 [12:04] <LePoteDeLindsayy_> mon minecraft marche pas
#329 [12:04] <LePoteDeLindsayy_> mon minecraft marche pas
#330 [12:04] * Absol kicked LePoteDeLindsayy_ from #minecrafthelp (Reason: ePoteDeLindsayy_ :Stop spamming)
#331 [12:04] <rubber> whats mon minecraft marche pas mean
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#333 [12:05] <GreyVulpine> rubber - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
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#335 [12:05] * LePoteDeLindsayy [LePoteDeLindsayy@notlogged] has joined #minecrafthelp
#336 [12:05] <GreyVulpine> rubber - It's french, for my minecraft doesn't work or something
#337 [12:06] * GabrielFamorim_ [GabrielFamorim_@notlogged] has joined #minecrafthelp
#338 [12:07] <rubber> ok download both things?
#339 [12:07] * monk3108 [monk3108@notlogged] has joined #minecrafthelp
#340 [12:07] <GreyVulpine> rubber - Just the catalyst software suite
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#342 [12:07] <Cofyrenote> hello
#343 [12:07] <GreyVulpine> Cofyrenote - Hello.
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#345 [12:07] <rubber> ok downloading it hopefully it works
#346 [12:08] * GabrielFamorim_ [GabrielFamorim_@notlogged] has quit. (Client Quit)
#347 [12:08] <Cofyrenote> i got it figured out bai
#348 [12:08] <GreyVulpine> Bye.
#349 [12:08] * Cofyrenote [Cofyrenote@notlogged] has quit. (Quit: Web client closed)
#350 [12:08] <LePoteDeLindsayy> help all
#351 [12:08] <GreyVulpine> LePoteDeLindsayy - With?
#352 [12:08] <rubber> my pc is telling me not to download it. why is that
#353 [12:08] <GreyVulpine> rubber - I do not know.
#354 [12:08] <LePoteDeLindsayy> greyvulpine
#355 [12:08] <GreyVulpine> LePoteDeLindsayy - yes?
#356 [12:09] <rubber> is it bc of norton
#357 [12:09] <GreyVulpine> rubber - Most likely.
#358 [12:09] <LePoteDeLindsayy> I change pc and I can no longer co mc on my account is not necessarily I want to redeem myself mc
#359 [12:09] <rubber> fudge
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#361 [12:09] * Sinan27 [Sinan27@notlogged] has joined #minecrafthelp
#362 [12:09] <rubber> then what do i do
#363 [12:09] <GreyVulpine> rubber - Let norton know you want to download it.
#364 [12:10] <GreyVulpine> rubber - Or you can disable norton and have it download
#365 [12:10] <rubber> whats it called again
#366 [12:10] <LePoteDeLindsayy> I know my email address and my password yet its not walking
#367 [12:10] <GreyVulpine> rubber - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#368 [12:10] * Xynf [Xynf@notlogged] has joined #minecrafthelp
#369 [12:10] <sp33dy> hello, i done everything try to give my mc more memory changed java, and opened JVM arguments and changed it but still it doesnt work what can i do to fix it?
#370 [12:11] <rubber> download catalyst or crimson
#371 [12:11] * TGBToastBrot [TGBToastBrot@notlogged] has joined #minecrafthelp
#372 [12:11] <LePoteDeLindsayy> help my
#373 [12:11] <Xynf> Hello, I'm not recieving any emails from Mojang, Nothing in normal inbox/Junk Mail.
#374 [12:11] <GreyVulpine> LePoteDeLindsayy - Try a password recovery using: https://account.mojang.com/password
#375 [12:11] <sp33dy> hello, i done everything try to give my mc more memory changed java, and opened JVM arguments and changed it but still it doesnt work what can i do to fix it?
#376 [12:11] <rubber> do i download crimson on that website or the other one
#377 [12:11] <GreyVulpine> sp33dy - What have you tried?
#378 [12:11] * LePoteDeLindsayy [LePoteDeLindsayy@notlogged] has quit. (Quit: Web client closed)
#379 [12:12] <GreyVulpine> rubber - On that website
#380 [12:12] <rubber> which one tho
#381 [12:12] <rubber> theres two downloads
#382 [12:12] <GreyVulpine> rubber - The catalyst software suite
#383 [12:12] <TGBToastBrot> every time i join a server minecraft crashes and say The crash happened outside the Java Virtual Machine in native code
#384 [12:12] <GreyVulpine> TGBToastBrot - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#385 [12:12] <rubber> can you give me the link again?
#386 [12:12] <GreyVulpine> rubber - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#387 [12:13] * Sinan27 [Sinan27@notlogged] has quit. (Ping timeout: 195 seconds)
#388 [12:13] <TGBToastBrot> http://paste.ubuntu.com/23334769/
#389 [12:13] <sp33dy> when it doesnt work i go to a forum whare u get first opption to change java, so i done that even with new java still havent enough memory, then i changed my JVM arguments to -Xmx2g -Xms1500m still doesnt work
#390 [12:13] <GreyVulpine> sp33dy - And what happens when you try that?
#391 [12:14] * Xynf [Xynf@notlogged] has quit. (Client Quit)
#392 [12:14] <sp33dy> mods still doesnt launce
#393 [12:14] <sp33dy> (modpack)
#394 [12:14] <GreyVulpine> TGBToastBrot - Download the appropriate driver from: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496
#395 [12:14] <GreyVulpine> sp33dy - Got an error report?
#396 [12:14] <TGBToastBrot> ok
#397 [12:15] <sp33dy> im bissy giving you one give my pc a sec
#398 [12:15] <rubber> its not working
#399 [12:16] <GreyVulpine> rubber - Could you clarify?
#400 [12:17] <rubber> like every time i would try to bypass the thing saying its bad and to not download it. and then four things came up saying it bad and i said run anyways and it was still not doing anything
#401 [12:17] <sp33dy> GreyVulpine: i used http://hopper.minecraft.net/help/out-of-memory/ this forum but non of the oppiions did work for me
#402 [12:17] <GreyVulpine> sp33dy - Could you give me what it says when you try?
#403 [12:17] <GreyVulpine> sp33dy - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#404 [12:17] <GreyVulpine> rubber - Then turn off norton
#405 [12:18] <rubber> how do i do that exactly
#406 [12:18] <GreyVulpine> rubber - Right click on norton in your system tray, you'll see an option to disable/turn it off there
#407 [12:19] <sp33dy> GreyVulpine: still loading it crashes around stage 4 so we have to wait a little since its a ultya big modpack
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#410 [12:19] <matias> wath
#411 [12:19] <rubber> i see turn on silent mode, and enable smart firewall, enable auto-protect
#412 [12:19] <rubber> no turning off
#413 [12:20] * ian [ian@notlogged] has quit. (Client Quit)
#414 [12:20] <GreyVulpine> rubber - Then open up the norton control panel and look for a way to turn it off in there
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#417 [12:24] <MEG> hey how do u reset ur password on account?
#418 [12:25] <rubber> im pretty sure its working
#419 [12:26] <GreyVulpine> MEG - https://account.mojang.com/password
#420 [12:28] <MEG> i dint get an email
#421 [12:29] <GreyVulpine> MEG - Then you'll need to file a support ticket with Mojang's customer support at:
#422 [12:29] <GreyVulpine> MEG - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#423 [12:30] <MEG> wHICH ONE OD I PRESS
#424 [12:30] <GreyVulpine> MEG - Fill out the form, submit it
#425 [12:35] <MEG> i dont know my transition code
#426 [12:35] <GreyVulpine> Then leave it blank.
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#429 [12:37] <MEG> When will they reply?
#430 [12:39] <MEG> GreyVulpine:
#431 [12:39] <GreyVulpine> It will be a few business days.
#432 [12:40] * Star [Star@notlogged] has joined #minecrafthelp
#433 [12:41] <MEG> mkay ty
#434 [12:42] <sp33dy> i think my whole mc just died xD
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#440 [12:56] <HandyGold75> Somone know how to convert minecraft xbox 360 files to the ps4 minecraft version? maybe whit some program?
#441 [12:56] <Sasheto> Hi all :)
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#443 [12:56] <Sasheto> may i get some please, i am stuck with my game :(
#444 [12:57] <Sasheto> may i get some help please, i am stuck with my game :(
#445 [12:57] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#446 [12:57] <HandyGold75> what is up?
#447 [12:57] <Sasheto> https://www.dropbox.com/s/dp9j2onl990jm8b/login.jpg?dl=0
#448 [12:57] <Sasheto> please see the screenshot
#449 [12:57] <mattym> HandyGold75, Not possible.
#450 [12:57] <mattym> ??> Sasheto info/mcleaks
#451 [12:57] <Absol> Sasheto: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#452 [12:58] <Absol> Sasheto: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#453 [12:58] <mattym> Sasheto, You will need to the following instructions to complete the previous.
#454 [12:58] <mattym> ??> Sasheto win/hosts/edit
#455 [12:58] <Absol> Sasheto: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#456 [12:58] <Absol> Sasheto: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#457 [12:58] <HandyGold75> realy not becous i know how to do it whit the 360 and ps3 but i do not own a ps3 so aoterwise i would convert it to there and upload it
#458 [12:59] <HandyGold75> Sesheto you got to enter you wachtwoord in there
#459 [12:59] <sp33dy> anyone would like me to help
#460 [12:59] <sp33dy> hello, i done everything try to give my mc more memory changed java, and opened JVM arguments and changed it but still it doesnt work what can i do to fix it?
#461 [12:59] <mattym> HandyGold75, There is no cross platform save transfer. There is no way around that.
#462 [12:59] <mattym> ??> sp33dy mods
#463 [12:59] <Absol> sp33dy: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#464 [12:59] <Absol> sp33dy: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#465 [12:59] <HandyGold75> i got a program that can convert 360 to ps3 and around but not to ps4 or one
#466 [13:00] <sp33dy> mattym: yes modpack called all mods
#467 [13:00] <mattym> sp33dy, Read what Absol said
#468 [13:00] <sp33dy> the error is no memory
#469 [13:01] <sp33dy> http://hopper.minecraft.net/help/out-of-memory/
#470 [13:01] <sp33dy> i did this
#471 [13:01] <sp33dy> but still didnt work
#472 [13:01] <mattym> ??> sp33dy mods!
#473 [13:01] <mattym> ??> sp33dy mods/!
#474 [13:01] <Absol> sp33dy: We do not support mods. Try using a search engine.
#475 [13:01] <sp33dy> alright
#476 [13:01] <sp33dy> ty for ur paciants ty
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#478 [13:02] * HandyGold75 [HandyGold75@notlogged] has joined #minecrafthelp
#479 [13:02] <HandyGold75> hi
#480 [13:02] <HandyGold75> hi
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#489 [13:17] <Sasheto> HandyGold75 did you mean i need to enter my password i nthat file after i start it?
#490 [13:18] <mattym> Sasheto, You need to follow the instructions Absol wrote to you
#491 [13:18] <Sasheto> i didnt really understand the instructions sorry
#492 [13:19] <mattym> ??> Sasheto info/mcleaks
#493 [13:19] <Absol> Sasheto: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#494 [13:19] <Absol> Sasheto: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#495 [13:19] * nacho [nacho@notlogged] has joined #minecrafthelp
#496 [13:19] <Sasheto> Absol "Sasheto you got to enter you wachtwoord in there"
#497 [13:19] <mattym> ??> Sasheto win/hosts/edit
#498 [13:19] <Absol> Sasheto: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#499 [13:19] <Absol> Sasheto: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#500 [13:20] <Sasheto> did he mean my password?
#501 [13:20] <mattym> Sasheto, That has nothing to do with your issue
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#511 [13:23] <magicalmoose4213> im trying to migrate my minecraft account to a mojang account but i forgot my username how can i retreive that info?
#512 [13:24] <mattym> ??> magicalmoose4213 account/forgot-email
#513 [13:24] <Absol> magicalmoose4213: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#514 [13:24] <mattym> magicalmoose4213, If you do the instructions Absol sent
#515 [13:25] <mattym> magicalmoose4213, The only email that recieves a reply, should also be the email where you can look for your old confirmation, you should be able to find your username somewhere in there.
#516 [13:25] <magicalmoose4213> thanks
#517 [13:27] <Anthony> when i load up mc it crashes right when it loads up and says i got to upgrade my graphics drivers but idk how
#518 [13:28] <mattym> Anthony, Do you have the link to your dxdiag report? If so please post the link in this chat.
#519 [13:28] <Anthony> ok
#520 [13:28] <Anthony> http://paste.ubuntu.com/23335106/
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#522 [13:29] <mattym> Anthony, Ok one moment
#523 [13:30] * StoneWhale [StoneWhale@notlogged] has quit. (Client Quit)
#524 [13:30] <mattym> Anthony, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#525 [13:30] <Anthony> ok
#526 [13:33] <magicalmoose4213> ok so, i tried all the email i would have used and none worked so i want to just change the email im using but i dont know my email!
#527 [13:34] <magicalmoose4213> any way i can make a new minecraft account but be able to play minecraft other than the demo w/o paying?
#528 [13:34] <mattym> magicalmoose4213, Do you know where the purchase confirmation email you got when you baught the game is?
#529 [13:34] <magicalmoose4213> umm hold on
#530 [13:35] <mattym> ??> magicalmoose4213 mojang/email
#531 [13:35] <Absol> magicalmoose4213: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#532 [13:35] <Absol> magicalmoose4213: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#533 [13:35] <mattym> magicalmoose4213, If you can find that email, it should have all the info you need to fill out the support ticket form Absol linked.
#534 [13:37] <magicalmoose4213> I bought my acoount at least 2 years ago and on my email all my email were sent in 2016 so i cant find the confirmation email
#535 [13:38] <mattym> magicalmoose4213, Do you remember what type of payment method you used?
#536 [13:40] * LorechiefCrafty [LorechiefCrafty@notlogged] has joined #minecrafthelp
#537 [13:41] <magicalmoose4213> discover carf
#538 [13:41] <LorechiefCrafty> Hey
#539 [13:41] <magicalmoose4213> sorry absol
#540 [13:41] * Rafa [Rafa@notlogged] has joined #minecrafthelp
#541 [13:41] <Rafa> hola
#542 [13:41] <LorechiefCrafty> So recently I bought minecraft pe and I'm having problems with the worlds
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#544 [13:42] <mattym> LorechiefCrafty, How so?
#545 [13:42] <mattym> magicalmoose4213, Yeah then the only way to get the information you need would have been the confirmation email.
#546 [13:42] <LorechiefCrafty> At the start when i launched it there was an Xbox live log in pop up
#547 [13:42] * darkkilleur74 [darkkilleur74@notlogged] has joined #minecrafthelp
#548 [13:43] <LorechiefCrafty> And
#549 [13:43] <LorechiefCrafty> I want and created a world and I played it for a couple of hours then
#550 [13:43] * darkkilleur74 [darkkilleur74@notlogged] has quit. (Client Quit)
#551 [13:43] <LorechiefCrafty> Went*
#552 [13:43] <mattym> magicalmoose4213, Which means unless you find the email, or remember the login info, you wont be able to recover the account.
#553 [13:43] <LorechiefCrafty> The next morning I can back on my world was gone
#554 [13:43] <LorechiefCrafty> It was all gone! Can anyone help me?
#555 [13:44] <LorechiefCrafty> Came*
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#557 [13:44] <mattym> LorechiefCrafty, Is the save file not in your world list?
#558 [13:45] <LorechiefCrafty> Where's the world list?
#559 [13:45] <LorechiefCrafty> I don't know how to find that on my phone
#560 [13:45] <LorechiefCrafty> Just when i came back on all my world's were gone and I had no idea why
#561 [13:45] <mattym> LorechiefCrafty, When you click play, its shows the list of Worlds on it
#562 [13:46] <LorechiefCrafty> Ye there was nothing there
#563 [13:46] <LorechiefCrafty> Emty 0 world
#564 [13:46] <LorechiefCrafty> Also my skin was reset
#565 [13:46] <mattym> LorechiefCrafty, What kind of device is it?
#566 [13:46] <LorechiefCrafty> Samsung galaxy core prime
#567 [13:47] <LorechiefCrafty> Everything went all fresh again like it made me login again my skin was reset, and all the world's were gone
#568 [13:48] <mattym> LorechiefCrafty, Hmm, do you have enough free space on your device for it to make saves?
#569 [13:48] <LorechiefCrafty> I recently posted all the information on minecraft forums but no one answered
#570 [13:48] <LorechiefCrafty> Yes I do i have 1gb left
#571 [13:49] <magicalmoose4213> is there any way i can get a refund so i can buy minecraft on a different minecraft account?
#572 [13:49] <mattym> LorechiefCrafty, It sounds like the game just either never kept the files, or they somehow got deleted.
#573 [13:49] <mattym> LorechiefCrafty, You may want to try reinstalling the game, then seeing if it happens again
#574 [13:49] <mattym> magicalmoose4213, No
#575 [13:49] <LorechiefCrafty> Oh :( can you please help me
#576 [13:49] <LorechiefCrafty> Oh
#577 [13:50] <mattym> LorechiefCrafty, You currently have no saved worlds right?
#578 [13:50] <LorechiefCrafty> I haven't tried uninstall that yet
#579 [13:50] <LorechiefCrafty> Yes
#580 [13:50] <mattym> LorechiefCrafty, Go to the phones Application Manager and tell it to remove Minecraft PE
#581 [13:50] <mattym> LorechiefCrafty, Go to the phones Application Manager and tell it to remove Minecraft PE
#582 [13:50] * magicalmoose4213 [magicalmoose4213@notlogged] has left #minecrafthelp
#583 [13:50] <LorechiefCrafty> Ok
#584 [13:50] <mattym> LorechiefCrafty, Then restart your phone, then redownload MCPE from the Play store
#585 [13:50] * ProutproutYT [ProutproutYT@notlogged] has joined #minecrafthelp
#586 [13:50] <LorechiefCrafty> Ah ok
#587 [13:50] <mattym> LorechiefCrafty, After all that
#588 [13:51] <ProutproutYT> hola
#589 [13:51] <mattym> LorechiefCrafty, Play a world for a while and see if it happens again
#590 [13:51] <LorechiefCrafty> Ok
#591 [13:51] <mattym> LorechiefCrafty, If it happens again, its most likely and issue with the phone, and we cant really help with that.
#592 [13:51] <LorechiefCrafty> And if it happens should I come back here? :)
#593 [13:51] <ProutproutYT> help
#594 [13:51] <LorechiefCrafty> Oh ok
#595 [13:51] <LorechiefCrafty> Thanks for the info :)
#596 [13:51] <ProutproutYT> Help me an I hacked my account
#597 [13:51] <Sasheto> mattym thanks fot your help, its working now ;)
#598 [13:52] <ProutproutYT> Help me an I hacked my account
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#604 [14:11] * Ruben [Ruben@notlogged] has joined #minecrafthelp
#605 [14:12] <Ruben> My minecraft account was stolen and my mojang account password was changed.
#606 [14:12] <pie_flavor> Ruben: Was the email changed as well?
#607 [14:12] <pie_flavor> Ruben: If not, you can reset your password.
#608 [14:12] <Ruben> no google did not let him
#609 [14:13] <Ruben> i did change my emailpassword
#610 [14:13] <Ruben> but still cant login
#611 [14:13] <pie_flavor> ??> Ruben account/reset-password
#612 [14:13] <Absol> Ruben: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#613 [14:13] <Absol> Ruben: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#614 [14:13] <pie_flavor> ??> Ruben login/throttle
#615 [14:13] <Absol> Ruben: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#616 [14:13] <Absol> Ruben: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#617 [14:14] <Ruben> ok ill try
#618 [14:21] <Ruben> its not working because he changed my email for the mojang account
#619 [14:21] <pie_flavor> in that case you're going to need to contact mojang
#620 [14:21] <pie_flavor> make sure that you have your original transaction ID
#621 [14:21] <pie_flavor> ??> Ruben mojang/email
#622 [14:21] <Absol> Ruben: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#623 [14:21] <Absol> Ruben: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#624 [14:22] <Ruben> how do you get the original transaction id?
#625 [14:22] <pie_flavor> search your email for 'mojang'
#626 [14:22] <pie_flavor> unless you deleted it, you should have an email from Mojang which was your original account confirmation
#627 [14:22] <pie_flavor> the oldest email from Mojang you have
#628 [14:23] <Ruben> i have it now what do i do
#629 [14:23] <pie_flavor> click the link that Absol sent
#630 [14:23] <pie_flavor> and make sure to put the transaction ID in the transaction ID field
#631 [14:23] <Ruben> first one for second one
#632 [14:23] <pie_flavor> read what absol said
#633 [14:24] <pie_flavor> the first link is where you send the email
#634 [14:31] <Ruben> how long will the response take?
#635 [14:31] <pie_flavor> like i said
#636 [14:31] <pie_flavor> read what absol said
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#640 [14:42] * Itz_Polar [Itz_Polar@notlogged] has joined #minecrafthelp
#641 [14:42] <Itz_Polar> my minecraft keeps on crahsing
#642 [14:42] <Itz_Polar> this is what comes up
#643 [14:43] <Itz_Polar> Launching game [11:02:00 INFO]: Unpacking natives to /Users/Itz_Polar/Library/Application Support/minecraft/versions/1.7.10-Forge10.13.4.1558-1.7.10/1.7.10-Forge10.13.4.1558-1.7.10-natives-1976513761656 [11:02:00 INFO]: Launching in /Users/Itz_Polar/Library/Application Support/minecraft [11:02:00 INFO]: Half command: /Applications/Minecraft.app/Contents/runtime/jre-x64/1.8.0_74/bin/java -Xdock:icon=/Users/Itz_Polar/Library/Applica
#644 [14:43] <pie_flavor> ??> Itz_Polar mods
#645 [14:43] <Absol> Itz_Polar: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#646 [14:43] <Absol> Itz_Polar: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#647 [14:43] <Itz_Polar> pie_flavor
#648 [14:43] <pie_flavor> yes?
#649 [14:43] <Itz_Polar> okay nvm
#650 [14:43] * Itz_Polar [Itz_Polar@notlogged] has quit. (Client Quit)
#651 [14:53] * laura [laura@notlogged] has joined #minecrafthelp
#652 [14:54] <laura> laura
#653 [14:54] <pie_flavor> yes
#654 [14:55] <laura> shesneidy
#655 [14:55] <pie_flavor> what?
#656 [14:55] <laura> piel
#657 [14:55] <pie_flavor> ??> laura ask/wtf
#658 [14:55] <Absol> laura: Please form your question in the form of a question. Whatever you just said was unclear.
#659 [14:57] <laura> derecho
#660 [14:58] <pie_flavor> ??> laura lang/es
#661 [14:58] <Absol> laura: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#662 [14:59] * boi [boi@notlogged] has joined #minecrafthelp
#663 [15:01] <boi> my mc when i try to get on a server it says not authenticated with minecraft.net
#664 [15:01] <laura> i do not have
#665 [15:02] <pie_flavor> ??> boi tools/hjt
#666 [15:02] <Absol> boi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#667 [15:02] <Absol> boi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#668 [15:03] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#669 [15:03] <laura> i do not understand
#670 [15:03] <pie_flavor> ??> laura irc/multitasking
#671 [15:03] <Absol> laura: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
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#673 [15:05] <pie_flavor> laura: What is the problem you are experiencing?
#674 [15:05] <laura> Just let me download the game alone
#675 [15:05] <laura> not
#676 [15:05] <pie_flavor> I'm very confused.
#677 [15:08] <laura> <pie_flavor> I'm very confused.
#678 [15:11] <laura> none denuevo start with the questions if
#679 [15:11] * Impres [Impres@notlogged] has joined #minecrafthelp
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#681 [15:19] <pie_flavor> laura: what is the problem you are experiencing
#682 [15:19] <pie_flavor> oh
#683 [15:26] * dan_craftsl [dan_craftsl@notlogged] has joined #minecrafthelp
#684 [15:26] <dan_craftsl> hey
#685 [15:26] <pie_flavor> hi
#686 [15:27] <dan_craftsl> I want some help with my recordings
#687 [15:27] <pie_flavor> unfortunately we don't support things that aren't minecraft
#688 [15:27] <dan_craftsl> where can I go for someone to help me with this then?
#689 [15:28] <pie_flavor> depends on what it is
#690 [15:28] <pie_flavor> try the website where you got it
#691 [15:28] <dan_craftsl> its about recording and rendering minecraft
#692 [15:28] <pie_flavor> but it's not made by mojang
#693 [15:28] <pie_flavor> and it's not minecraft
#694 [15:28] <dan_craftsl> its not an issue with my recording software
#695 [15:28] <pie_flavor> so we don't support it
#696 [15:28] <dan_craftsl> where can I go then
#697 [15:28] <pie_flavor> [13:27:49] <pie_flavor> try the website where you got it
#698 [15:29] <dan_craftsl> what im trying to say is that it isnt an issue with the product
#699 [15:29] <dan_craftsl> i just need some help
#700 [15:29] <pie_flavor> it doesn't matter if it's not an issue with the product
#701 [15:29] <dan_craftsl> and the website cant deliver that
#702 [15:29] <pie_flavor> we do not support anything that isn't minecraft
#703 [15:29] <dan_craftsl> I have already tried it
#704 [15:29] <pie_flavor> we do not support anything that isn't minecraft
#705 [15:29] <dan_craftsl> where can i go for help then?
#706 [15:30] <pie_flavor> [13:28:36] <pie_flavor> [13:27:49] <pie_flavor> try the website where you got it
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#708 [15:30] <dan_craftsl> i have already said
#709 [15:30] <dan_craftsl> they have been no help
#710 [15:31] <pie_flavor> [13:29:20] <pie_flavor> we do not support anything that isn't minecraft
#711 [15:31] <dan_craftsl> fml
#712 [15:31] <pie_flavor> exactly
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#714 [15:31] <dan_craftsl> i just want you to direct me to where I can get help
#715 [15:31] <dan_craftsl> the website that I got the product hasnt been of help
#716 [15:32] <pie_flavor> dan_craftsl: we do not know.
#717 [15:32] <pie_flavor> what we learn in order to provide support for this channel
#718 [15:32] <pie_flavor> is solely related to minecraft
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#724 [15:52] <rosstamon> hey i just switched out old hardware from an old alienware pc and only reused the hard drive and power supply and case
#725 [15:52] <pie_flavor> ok
#726 [15:52] <rosstamon> now when i run minecraft it says that something about pixel detection cant be found
#727 [15:53] <pie_flavor> ??> rosstamon win/dxdiag
#728 [15:53] <Absol> rosstamon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#729 [15:53] <rosstamon> cpu and gpu drives all say there is nothing available
#730 [15:53] <rosstamon> http://paste.ubuntu.com/23335773/
#731 [15:53] <rosstamon> got it here
#732 [15:53] <pie_flavor> one moment
#733 [15:54] <rosstamon> thanks
#734 [15:54] <pie_flavor> rosstamon: download and install the first download from http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#735 [15:55] <rosstamon> ok
#736 [15:57] <pie_flavor> rosstamon: once that's done, reboot your computer.
#737 [15:58] <rosstamon> ive already done all that multiple times. it says all my graphics drivers are up to date.
#738 [16:00] <pie_flavor> rosstamon: just to be clear, the crash says 'Pixel Format Not Accelerated", yes?
#739 [16:01] <rosstamon> it wont let me open my graphics card settings either. every time i click on them it says.. Radeon settings are currently unavailable. please try again after connecting a display to AMD graphics and extending the display.
#740 [16:01] <rosstamon> yes sir
#741 [16:01] <pie_flavor> ok there's a way to fix this but i never remember it
#742 [16:02] <pie_flavor> mattym: you're not marked as away, pinging
#743 [16:02] <rosstamon> who would know how to fix it?
#744 [16:03] <mattym> rosstamon, Restart the computer, then try running the file you Downloaded from AMD again, and when you run it, choose Custom install and do a clean/fresh install
#745 [16:03] <pie_flavor> ^ that guy would.
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#748 [16:13] * PolarCub [PolarCub@notlogged] has joined #minecrafthelp
#749 [16:14] <PolarCub> my launcher does not have enough memory when i do when trying to run forge
#750 [16:14] <pie_flavor> ??> PolarCub mods
#751 [16:14] <Absol> PolarCub: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#752 [16:14] <Absol> PolarCub: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#754 [16:16] * Agathor747 [Agathor747@notlogged] has joined #minecrafthelp
#755 [16:17] <Agathor747> Is this where i post for help with crash reports?
#756 [16:17] <pie_flavor> Yes
#757 [16:19] <pie_flavor> Agathor747: Make sure to use paste.ubuntu.com
#758 [16:21] <Agathor747> Im having a problem with some kind of display error. it says pixel format not accelerated. http://paste.ubuntu.com/23335842/
#759 [16:22] <pie_flavor> Agathor747: one moment
#760 [16:24] <pie_flavor> Agathor747: Please download and run this file http://www2.ati.com/drivers/auto/autodetectutility.exe
#761 [16:24] <pie_flavor> It will detect the correct graphics driver for your system and install it.
#762 [16:24] <pie_flavor> A PFNA means that your drivers are not up-to-date.
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#764 [16:25] <Agathor747> It says it was unable to find one. I actually tried that same program before :/
#765 [16:25] <pie_flavor> :/
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#768 [16:26] <Agathor747> I recently got a new hard drive but before that i never had an issue with this
#769 [16:26] <pie_flavor> hang on
#770 [16:31] <pie_flavor> Agathor747: Download and install the Radeon Software file from this page: http://support.amd.com/en-us/download/apu?os=Windows%208.1%20-%2064
#771 [16:31] <rex> where do i go to find help with my minecraft launcher?
#772 [16:31] <pie_flavor> rex: right here. what's the problem?
#773 [16:32] <rex> whenever i try to launch my minecraft launcher, it brings up this error:
#774 [16:32] <rex> ‘Sorry, can’t connect to our Servers, make sure you’re connected to the Internet & Minecraft is not blocked”
#775 [16:33] <rex> SunCertPathBuilderException.Unable to find valid certification path to requested target
#776 [16:33] <rex> what do i do?
#777 [16:34] <pie_flavor> rex: that's the error you get when you've illegally pirated minecraft using the software MCLeaks.
#778 [16:34] <rex> huh
#779 [16:35] <pie_flavor> first step: change your Minecraft password immediately.
#780 [16:35] <rex> ok
#781 [16:35] <Agathor747> After that thing was installed it said my operating was not supported
#782 [16:35] <pie_flavor> MCLeaks already has your account information; you've just sent it to them.
#783 [16:35] <pie_flavor> Agathor747: oh, joy.
#784 [16:35] <pie_flavor> I'm not as good with AMD stuff, you'll want to wait until mattym gets back.
#785 [16:35] <Agathor747> im on windows 8 pro... i think?
#786 [16:36] <pie_flavor> Yeah, my b. That was for 8.1
#787 [16:36] <pie_flavor> but I can't find one for 8
#788 [16:36] <pie_flavor> rex: Once you've done that, follow what Absol says below.
#789 [16:36] <pie_flavor> ??> rex win/hosts/edit
#790 [16:36] <Absol> rex: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#791 [16:36] <Absol> rex: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#792 [16:36] <Agathor747> theres a simple setup one on the same site, should i try that?
#793 [16:36] <Agathor747> or minimal setup*
#794 [16:36] <pie_flavor> Agathor747: no, it's the same driver either way
#795 [16:37] <Agathor747> ok
#796 [16:37] <pie_flavor> just wait until mattym gets back
#797 [16:37] <Agathor747> When will he be back about?
#798 [16:37] <pie_flavor> idk, he's off at dinner.
#799 [16:37] <pie_flavor> rex: tell me when you have that done
#800 [16:37] <rex> how do i locate my host file?
#801 [16:38] <pie_flavor> rex: follow what absol said
#802 [16:38] <pie_flavor> rex: wait, are you on Windows?
#803 [16:38] <rex> yes
#804 [16:38] <pie_flavor> right. then do what Absol said.
#805 [16:38] <rex> ok
#806 [16:39] <rex> what if im not an administrator
#807 [16:39] <pie_flavor> rex: who is/
#808 [16:39] <pie_flavor> s/\//?/
#809 [16:39] <ExtremeBot> pie_flavor meant to say: rex: who is?
#810 [16:39] <rex> another account on my pc
#811 [16:39] <rex> should i do it on there
#812 [16:40] <pie_flavor> rex: yes, you need admin permissions to remove this.
#813 [16:40] <rex> ok
#814 [16:40] <Agathor747> rex: You could ask mojang support on twitter. They are very good with account problems. They recently helped me with a similar problem
#815 [16:41] <pie_flavor> Agathor747: No, it's not an account problem
#816 [16:41] <pie_flavor> I know what's happening and walking him through it.
#817 [16:41] <Agathor747> ok
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#819 [16:45] <Agathor747> While im here, do you help with xbox one issues?
#820 [16:45] <pie_flavor> not really.
#821 [16:45] <pie_flavor> that's microsoft support's field
#822 [16:46] <Agathor747> ok
#823 [16:46] <pie_flavor> PCs are wild and woolly, but Xboxes are as uniform as they get
#824 [16:46] <pie_flavor> meaning any incompatibility or anything is Microsoft's job
#825 [16:46] <pie_flavor> as is Sony's for Playstation questions or Nintendo's for Wii U questions
#826 [16:46] <Supercube> I'm trying to install the Minecraftforge and it keeps crashing with the error message saying that it is out of memory. I've closed everything out, ive tried giving java more memory, ive tried reinstalling java, and ive tried reinstalling the forge. I've come to a deadend with this and i would really appreciate a hand
#827 [16:46] <pie_flavor> ??> Supercube mods
#828 [16:46] <Absol> Supercube: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#829 [16:46] <Absol> Supercube: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#834 [16:57] <rex_> ok i am administrator now
#835 [16:57] <pie_flavor> all right
#836 [16:57] <pie_flavor> ??> rex_ win/hosts/edit
#837 [16:57] <Absol> rex_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#838 [16:57] <Absol> rex_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#839 [16:57] <pie_flavor> do what absol said
#840 [16:58] * Agathor747 [Agathor747@notlogged] has joined #minecrafthelp
#841 [16:59] <rex_> what do i do after
#842 [17:00] <pie_flavor> rex_: you should see two lines there that we need to worry about.
#843 [17:00] * Quitschikane [Quitschikane@notlogged] has joined #minecrafthelp
#844 [17:00] <rex_> yes i do
#845 [17:00] <pie_flavor> they have an ip address and either 'authserver.mojang.com' or 'sessionserver.mojang.com'
#846 [17:00] <Quitschikane> Heelo
#847 [17:00] <rex_> yup
#848 [17:00] <pie_flavor> you need to delete both of those entire lines
#849 [17:00] <pie_flavor> Quitschikane: hello
#850 [17:00] <rex_> what do i do now
#851 [17:00] <Quitschikane> Where i search Support Minecraft?
#852 [17:00] <pie_flavor> rex_: after that, save the file and minecraft will work again
#853 [17:00] <pie_flavor> Quitschikane: We're right here. Ask your question.
#854 [17:00] <pie_flavor> rex_: never try and pirate minecraft again.
#855 [17:01] <Agathor747> pie_flavor: Do you know what im meant to be looking for to fix my problem. I could look up about that specific then
#856 [17:01] <rex_> are you sure it could happen without trying to pirate minecraft?
#857 [17:01] <pie_flavor> rex_: Absolutely impossible.
#858 [17:01] <Quitschikane> I bought quite a long account to minecraft always worked normally but at some point stopped working as I do that work again?
#859 [17:01] <rex_> siblings these days
#860 [17:01] <pie_flavor> rex_: mhm.
#861 [17:01] <rex_> thanks anyway ;)
#862 [17:02] <rex_> o you caught me
#863 [17:02] <rex_> bye
#864 [17:02] <pie_flavor> Quitschikane: I'm sensing google translate.
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#866 [17:02] <Quitschikane> pie_flavor yup my english is so low
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#870 [17:03] <pie_flavor> Quitschikane: Could you please describe the problem as clearly as possible?
#871 [17:03] <mcwipeoutguy> Minecraft keeps crashing on my account, bot it works fine on my mom's. What can I do about the crashing?
#872 [17:04] <pie_flavor> If less slang or ambiguous sentence structure is used, Quitschikane, it is easier to understand Google Translate's output.
#873 [17:04] <pie_flavor> ??> mcwipeoutguy launcher/crash-log
#874 [17:04] <Absol> mcwipeoutguy: We need to see your crash log, which appears after a crash.
#875 [17:04] <Absol> mcwipeoutguy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#876 [17:05] <Quitschikane> He writes as though I wrote bad password or login if I gave "forgot password" three days ago and now nothing came
#877 [17:05] <pie_flavor> I'm sorry, Quitschikane, I'm having a lot of trouble understanding.
#878 [17:05] <Quitschikane> >+>
#879 [17:05] <Quitschikane> >_>
#880 [17:06] <pie_flavor> ;-;
#881 [17:06] <Quitschikane> So i lose this account?
#882 [17:07] <pie_flavor> Quitschikane: You have not lost anything yet. Right now, what you should to is talk to Mojang directly.
#883 [17:07] <pie_flavor> ??> Quitschikane mojang/email
#884 [17:07] <Absol> Quitschikane: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#885 [17:07] <Absol> Quitschikane: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#886 [17:07] * mcwipeoutguy_ [mcwipeoutguy_@notlogged] has joined #minecrafthelp
#887 [17:07] <mcwipeoutguy_> The link is this: http://paste.ubuntu.com/23336038/ And it says my name in the world, so I guess you can also call me Steven.
#888 [17:08] <Quitschikane> mcwipeoutguy_ you ask me?
#889 [17:08] <pie_flavor> Quitschikane: No, me.
#890 [17:08] <Quitschikane> Aaa ok :D
#891 [17:08] <pie_flavor> mcwipeoutguy_: That's the launcher log. We need the crash log.
#892 [17:08] <pie_flavor> As Absol said, it's what appears immediately after a crash.
#893 [17:09] <mcwipeoutguy_> game output, right?
#894 [17:09] <pie_flavor> No. Crash log.
#895 [17:09] <pie_flavor> Not game output.
#896 [17:09] <pie_flavor> When the game crashes, whatever you see immediately after is the crash log.
#897 [17:09] <mcwipeoutguy_> i only see launcher log.
#898 [17:09] <mcwipeoutguy_> do i paste the launcher log?
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#900 [17:10] <pie_flavor> mcwipeoutguy_: I suppose, if that's all you have.
#901 [17:11] <mcwipeoutguy_> I just pasted the whole launcher log. http://paste.ubuntu.com/23336158/
#902 [17:12] <pie_flavor> mcwipeoutguy_: Are you using the official Mojang launcher?
#903 [17:13] <mcwipeoutguy_> I have a shortcut on my desktop. I click that to load the launcher.
#904 [17:13] <mcwipeoutguy_> Is that it?
#905 [17:13] <pie_flavor> probably
#906 [17:14] <mcwipeoutguy_> ok. Then I did.
#907 [17:14] <Quitschikane> Absol i buy Gift code and dont remeber ID this
#908 [17:15] <pie_flavor> mcwipeoutguy_: one moment, please.
#909 [17:15] <mcwipeoutguy_> ok.
#910 [17:17] <pie_flavor> mcwipeoutguy_: So when most peoples' games crash, they see something like this. http://image.prntscr.com/image/f5f3002852ed47008a6424be772d40ed.png
#911 [17:17] <pie_flavor> are you saying that you don't see anything like that?
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#914 [17:18] <mcwipeoutguy_> sometimes when it crashes, it says fatal error in it btw.
#915 [17:18] <pie_flavor> all right
#916 [17:18] <pie_flavor> do you know how to get to your .minecraft folder?
#917 [17:19] <Quitschikane> pie_flavor >_> I remember Login Password eMail Still can not log in to this account
#918 [17:19] <mcwipeoutguy_> yeah. i download maps, so this isn't my first time.
#919 [17:19] <pie_flavor> Quitschikane: I gave you a link, please follow it.
#920 [17:20] <pie_flavor> Talk to Mojang.
#921 [17:20] <pie_flavor> mcwipeoutguy_: There should be a folder in your .minecraft folder named crash-reports.
#922 [17:20] <pie_flavor> Could you please open that folder
#923 [17:20] <mcwipeoutguy_> i did.
#924 [17:20] <pie_flavor> and find the most recent one
#925 [17:20] <pie_flavor> you can sort by date modified
#926 [17:21] <Quitschikane> Pie_Flavor Ok thx :) i sand email to Mojang bye :>
#927 [17:21] <pie_flavor> Quitschikane: Bye <:
#928 [17:21] * rex_ [rex_@notlogged] has joined #minecrafthelp
#929 [17:21] <pie_flavor> mcwipeoutguy_: Open the most recent one, put it on ubuntu paste, and put the link in chat.
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#931 [17:22] <pie_flavor> rex_: hello again
#932 [17:22] <mcwipeoutguy_> the ,most recent one shown is from march this year. That may have been during my javalangnullpointerexception problem (its fixed now). If now, them im not sure how it crashed then.
#933 [17:22] <pie_flavor> mcwipeoutguy_: I'm not altogether certain what's going on then.
#934 [17:23] * decoloco12 [decoloco12@notlogged] has joined #minecrafthelp
#935 [17:23] <pie_flavor> Just to be clear, what exactly happens? Does the game suddenly close? Or do you see a window saying that Minecraft has stopped responding?
#936 [17:23] <mcwipeoutguy_> both happen. mostly the minecraft stopped responding window.
#937 [17:23] <rex_> im administrator, but it doesn't allow me to delete hosts and save it again. 'you don't have permission to save in this location. Contact administrator to obtain permission'
#938 [17:24] <pie_flavor> mcwipeoutguy_: Are you using any mods, including Optifine?
#939 [17:24] <pie_flavor> rex_: did you follow the instructions?
#940 [17:24] <mcwipeoutguy_> i never used mods b4
#941 [17:24] <rex_> yes i did
#942 [17:24] <pie_flavor> including running notepad as administrator?
#943 [17:24] <pie_flavor> ok mcwipeoutguy_ im going to need you to do what absol says
#944 [17:24] <rex_> im administrator, so i thought just normally running notepad was what you were saying. was it not?
#945 [17:24] <pie_flavor> ??> mcwipeoutguy_ win/reinst
#946 [17:24] <Absol> mcwipeoutguy_: You may need to reinstall the locally installed files that Minecraft puts into place.
#947 [17:24] <Absol> mcwipeoutguy_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#948 [17:24] <pie_flavor> rex_: No, if it were, then I would have said so.
#949 [17:25] <rex_> oh, sorry
#950 [17:25] <pie_flavor> mcwipeoutguy_: Make sure to also leave options.txt and servers.dat
#951 [17:25] <decoloco12> mueu mine deu erro na ora que fui cria meu mundo so do brazil
#952 [17:25] <pie_flavor> rex_: Absol's message specifically said exactly what to do.
#953 [17:25] <mcwipeoutguy_> wha?
#954 [17:25] <pie_flavor> ??> decoloco12 lang/pt
#955 [17:25] <Absol> decoloco12: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#956 [17:25] <rex_> when i right click on notepad, it doesnt have an option saying "run as administrator"..?
#957 [17:26] <pie_flavor> rex_: in Start Menu?
#958 [17:26] <rex_> im using windows 10 btw
#959 [17:26] <mcwipeoutguy_> will this delete my worlds?
#960 [17:27] <pie_flavor> mcwipeoutguy_: Delete everything EXCEPT the 'saves' folder, 'options.txt', and 'servers.dat'.
#961 [17:27] <mcwipeoutguy_> skins are gone then?
#962 [17:28] <pie_flavor> mcwipeoutguy_: skins? your client doesn't control skins, mojang's server does.
#963 [17:28] <pie_flavor> rex_: http://image.prntscr.com/image/62124d2bc1624b77b5e9be5649eeb3e8.png
#964 [17:28] <pie_flavor> windows 10
#965 [17:28] <pie_flavor> super easy
#966 [17:28] <mcwipeoutguy_> i ment resource packs.
#967 [17:28] <pie_flavor> mcwipeoutguy_: you can leave those as well if you like
#968 [17:28] <mcwipeoutguy_> ok
#969 [17:29] <rex_> OOOH thank youuu :DDD
#970 [17:29] <pie_flavor> let me just put the instructions down here again
#971 [17:29] <pie_flavor> ??> rex_ win/hosts/edit
#972 [17:29] <Absol> rex_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#973 [17:29] <Absol> rex_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#974 [17:30] <mcwipeoutguy_> i dont see options or servers
#975 [17:30] <pie_flavor> mcwipeoutguy_: Then just ignore that.
#976 [17:30] <pie_flavor> The point is to delete almost everything.
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#978 [17:31] <pie_flavor> Hang on, you mentioned resource packs?
#979 [17:31] <pie_flavor> What's the one you have currently selected?
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#981 [17:34] <mcwipeoutguy_> im loading it now
#982 [17:34] <pie_flavor> mcwipeoutguy_: What is your current resource pack?
#983 [17:34] <mcwipeoutguy_> nirmal at the moment
#984 [17:34] <mcwipeoutguy_> ment normal
#985 [17:35] <pie_flavor> mcwipeoutguy_: is it working?
#986 [17:35] <mcwipeoutguy_> Its still loading minecraft
#987 [17:35] <mcwipeoutguy_> give it time to download files
#988 [17:41] <mcwipeoutguy_> still downloading...
#989 [17:44] * maxx_ [maxx_@notlogged] has joined #minecrafthelp
#990 [17:45] <mcwipeoutguy_> it loaded
#991 [17:45] <pie_flavor> yay
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#993 [17:47] <mcwipeoutguy_> well, i went on my world, and the minecrafo stopped working message showed. Then on a server, after some time, it crashed, saying fatal error in the log.
#994 [17:47] * DOMODREW [DOMODREW@notlogged] has joined #minecrafthelp
#995 [17:47] <pie_flavor> mcwipeoutguy_: Can I see the log where it said fatal error?
#996 [17:47] <mcwipeoutguy_> ok
#997 [17:48] <mcwipeoutguy_> A fatal error has been detected by the Java Runtime Environment:
#998 [17:48] <pie_flavor> mcwipeoutguy_: no i mean
#999 [17:48] <mcwipeoutguy_> uh... forget that one sentence
#1000 [17:48] <mcwipeoutguy_> hold on...
#1001 [17:48] <pie_flavor> put the entire thing on paste.ubuntu.com
#1002 [17:48] <mcwipeoutguy_> http://paste.ubuntu.com/23336259/
#1003 [17:49] <pie_flavor> ah HAH
#1004 [17:49] <pie_flavor> mcwipeoutguy_: open minecraft again
#1005 [17:49] <pie_flavor> open the video settings
#1006 [17:49] <pie_flavor> turn VBOs off
#1007 [17:50] <mcwipeoutguy_> it hasnt crashed yet. i will let u know if it does
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#1009 [17:53] <DasTrev> My cousin wanted my minecraft account for himself so i let him have it after a while he didnt play on it so i asked for it back. he changed the email to his email so he could do all of the stuff he wanted to with it. but i needed to put my email on it i got email to verify it but it wont let me log into it.
#1010 [17:55] <DasTrev> sorry about the confusing way i wrote that, im just trying to get this fixed
#1011 [17:58] <GreyVulpine> DasTrev - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1012 [17:58] <GreyVulpine> Only Mojang Support can help you with that.
#1013 [18:00] <DasTrev> ok thank you
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#1023 [18:08] <Guest31793> hello, i play minecraft on the ps4 and my friend and i have this problem where i can't join his game it always says connection to the server lost
#1024 [18:08] <pie_flavor> Guest31793: We don't support console editions here except for questions about the game itself.
#1025 [18:08] <pie_flavor> Guest31793: You'll need to contact PlayStation support.
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#1030 [18:29] <Austin> Hi all, my problem was not listed on the mojang support website and I have a massive problem. My email was hacked in the Yahoo hack and I no longer have access to it however I tried changing it but it says I need to answer security questions but I can't remember them. The only I have for proof is the proof of purchase and the original email the account was purchased on.
#1031 [18:29] <pie_flavor> Austin: If you have the proof of purchase, you can submit it at the site Absol is about to link.
#1032 [18:29] <pie_flavor> ??> Austin mojang/email
#1033 [18:29] <Absol> Austin: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1034 [18:29] <Absol> Austin: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1035 [18:30] <Austin> Thank you very much I appreciate it a lot!
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#1038 [18:33] <higor> minecraft
#1039 [18:33] <pie_flavor> yes
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#1045 [18:51] <Striker> My minecraft account wont let me log in, i think it might have been jacked can u help me?
#1046 [18:52] <Striker> Ive tried almost everything
#1047 [18:52] <kinggoesgaming> Striker: how many times did you try to log in
#1048 [18:52] <Striker> a few....
#1049 [18:52] <kinggoesgaming> ??> Striker login/throttle
#1050 [18:52] <Absol> Striker: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1051 [18:52] <Absol> Striker: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1052 [18:53] <Striker> ok thanks
#1053 [18:53] <kinggoesgaming> which reminds me i have to reset my password aswell
#1054 [18:53] <kinggoesgaming> :P
#1055 [18:53] <Striker> i have reset my password still wont let me log into
#1056 [18:53] <Striker> mojang
#1057 [18:53] <kinggoesgaming> well wait 3 hours without even resetting...
#1058 [18:53] <Striker> a good 5 min ago
#1059 [18:53] <Striker> ok
#1060 [18:53] <Striker> thx
#1061 [18:53] <Striker> bye
#1062 [18:53] <kinggoesgaming> its a lockout to prevent account theft
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#1065 [18:56] <pie_flavor> hi kinggoesgaming
#1066 [18:56] <yurim> http://paste.ubuntu.com/23336430/
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#1068 [18:58] <kinggoesgaming> well bye
#1069 [18:58] * EnIgMa [EnIgMa@notlogged] has joined #minecrafthelp
#1070 [18:58] <EnIgMa> hello
#1071 [18:58] <pie_flavor> hi
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#1073 [18:58] <EnIgMa> can windows 10 version be played with the xbox 360 verision?
#1074 [18:58] * EnIgMa is now known as Guest53751
#1075 [18:59] <pie_flavor> Guest53751: I'm not sure what you mean.
#1076 [18:59] <pie_flavor> Do you mean via Realms?
#1077 [18:59] <kinggoesgaming> since their communication medium (protocol) is same, yes
#1078 [18:59] <pie_flavor> kinggoesgaming: nope
#1079 [18:59] <Guest53751> Can me and a friend play LAN or online together with one of us on windows 10 and the other on xbox 360
#1080 [18:59] <kinggoesgaming> derp i confused pe and win10
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#1083 [19:00] <pie_flavor> Guest53751: Unfortunately, no. Console edition, pocket edition, and Java edition all play separately.
#1084 [19:00] <pie_flavor> Windows 10 edition is a port of Pocket edition.
#1085 [19:01] <Guest53751> O, Okay. Thank you
#1086 [19:01] <kinggoesgaming> huh... my localtime is 5 pm and irccloud is showing 1 pm....
#1087 [19:01] <pie_flavor> probably because irccloud's server isn't right next to you
#1088 [19:02] <kinggoesgaming> but does draw a js query for my time when it starts up...
#1089 [19:02] <pie_flavor> that's why you should use turtle's bnc
#1090 [19:02] <kinggoesgaming> i aint on it rn
#1091 [19:03] <pie_flavor> instead of irccloud garbo
#1092 [19:03] <kinggoesgaming> well i am planning on the switch this or next week
#1093 [19:04] <pie_flavor> k
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#1096 [19:08] <thesam> Necesito ayuda, Que pasa si tengo Intel HD Graphics 3000 y necesito actualizarlo para jugar Minecraft
#1097 [19:09] <pie_flavor> thesam: un momento
#1098 [19:09] <thesam> disculpa?
#1099 [19:10] <thesam> alguien me puede ayudar?
#1100 [19:10] <pie_flavor> thesam: ¿cuál sistema operativo tienes?
#1101 [19:11] <thesam> windos 10
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#1103 [19:13] <pie_flavor> thesam: Desafortunadamente, Intel HD Graphics 3000 no es mantenido después de Windows 7. Necesitas instalar Windows 7 o inferior, o usar una computadora diferente.
#1104 [19:13] <thesam> ok muchas gracias
#1105 [19:13] <pie_flavor> lo siento para mi español :P
#1106 [19:13] <thesam> jajajaja
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#1110 [19:27] <jragron> When I make minecraft fullscreen my computer mutes its sound
#1111 [19:27] <pie_flavor> jragron: The logical solution then would be to not make it fullscreen.
#1112 [19:27] <pie_flavor> This can be a problem on older systems.
#1113 [19:28] <pie_flavor> There's a way to fix the audio on other games, involving restarting the audio service,
#1114 [19:28] <pie_flavor> but Minecraft is interesting in that it refuses to start the audio back up again when this is attempted.
#1115 [19:29] <jragron> This is not a older system. If i play it in windowed it wont let me change the size of the window
#1116 [19:30] <pie_flavor> That's interesting.
#1117 [19:31] <pie_flavor> jragron: What version of Minecraft are you playing on?
#1118 [19:32] <jragron> dont know
#1119 [19:32] <jragron> but i changed my language to pirate now the sound works
#1120 [19:33] <pie_flavor> Ah. That's interestng.
#1121 [19:33] <pie_flavor> If you change it back, without exiting the game, does it continue to work?
#1122 [19:35] <jragron> when i change the language it starts to work, but if i minimize and come back it doesn't work. but if I switch the language again it works
#1123 [19:35] <pie_flavor> So it sounds like reloading the sound system is what does it.
#1124 [19:35] <jragron> Think the whole system restarts when i select a different language so Im guessing its overiding something
#1125 [19:35] <pie_flavor> Exactly.
#1126 [19:35] <pie_flavor> I'd wager you get the same result when switching resource packs.
#1127 [19:35] <jragron> probably. thanks
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#1146 [20:32] <Dabone2023__> i can't log into minecraft it says suncerpathbuilderexception: unable to find valid certifacation path to requested target
#1147 [20:32] <pie_flavor> Dabone2023__: That's the error you get when you've illegally pirated Minecraft using the software MCLeaks.
#1148 [20:33] <pie_flavor> This can be removed, but first you need to change your password immediately.
#1149 [20:33] <Dabone2023__> how do i change my password
#1150 [20:33] <Dabone2023__> i bet my brother was using mcleaks
#1151 [20:34] <pie_flavor> Dabone2023__: You need to go to https://account.mojang.com/me/settings, and click Edit next to Password.
#1152 [20:34] <pie_flavor> Tell me when you've changed it.
#1153 [20:35] <Dabone2023__> i changed it
#1154 [20:35] <pie_flavor> Dabone2023__: Ok. First of all, does your computer account have administrative privileges/
#1155 [20:35] <pie_flavor> s/\//?/
#1156 [20:35] <ExtremeBot> pie_flavor meant to say: Dabone2023__: Ok. First of all, does your computer account have administrative privileges?
#1157 [20:36] <Dabone2023__> yes
#1158 [20:36] <Dabone2023__> im on mac fyi
#1159 [20:36] <pie_flavor> Dabone2023__: Have you enabled the root user?
#1160 [20:36] <Dabone2023__> how do i do that
#1161 [20:37] <pie_flavor> Follow the instructions at https://support.apple.com/en-us/HT204012. Once you've enabled it, sign in to it.
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#1163 [20:40] <Dabone2023__> its not letting me do it i put admin name and password but it doesnt work
#1164 [20:40] <pie_flavor> Dabone2023__: Have you already enabled it?
#1165 [20:40] <Dabone2023__> what order do u put the name are there spaces?
#1166 [20:40] <Dabone2023__> idk
#1167 [20:41] <pie_flavor> Dabone2023__: Did you follow the steps under the "How to enable the root user" section?
#1168 [20:41] <Dabone2023__> im trying
#1169 [20:42] <pie_flavor> Dabone2023__: what are you stuck on?
#1170 [20:42] <Dabone2023__> i think i figured it out
#1171 [20:45] <Dabone2023__> im trying to follow the instructions im on the part where it says Enter an administrator account name and password, then click OK. but i cant find where it wants me to type that
#1172 [20:47] <pie_flavor> Dabone2023__: Did you click the lock?
#1173 [20:47] <Dabone2023__> yes
#1174 [20:47] <Dabone2023__> is that all i needed to do?
#1175 [20:48] <pie_flavor> Dabone2023__: Skip the step if no prompt comes up.
#1176 [20:48] <pie_flavor> You still need to enable the root user.
#1177 [20:49] <Dabone2023__> it doesnt give me the option
#1178 [20:50] <pie_flavor> Dabone2023__: I'm not sure, I don't use Mac myself. All I know, I know thirdhand.
#1179 [20:50] <Dabone2023__> ok
#1180 [20:50] <pie_flavor> If it's not letting you, I think that that means it's already enabled.
#1181 [20:50] <pie_flavor> Just to be clear, you are clicking the little lock icon? and nothing's happening?
#1182 [20:51] <Dabone2023__> i found more help on apple webpage give me a sec
#1183 [20:55] <Dabone2023__> i cant figure it out
#1184 [20:55] <Dabone2023__> i did click the lock and i can change stuff now
#1185 [20:56] <Dabone2023__> i just dont know what im suppost to change
#1186 [20:56] <pie_flavor> Dabone2023__: Well, let's at least try this now.
#1187 [20:56] <Dabone2023__> ok
#1188 [20:56] <Dabone2023__> try what
#1189 [20:56] <pie_flavor> You need to open the Terminal application in Finder > Utilities.
#1190 [20:56] <Dabone2023__> ok
#1191 [20:57] <pie_flavor> Type my next message into the terminal, and push enter.
#1192 [20:57] <pie_flavor> sudo open -a /private/etc/hosts
#1193 [20:58] <Dabone2023__> ok i did it
#1194 [20:58] <pie_flavor> A text editor should have opened; did it?
#1195 [20:58] <Dabone2023__> yeah
#1196 [20:59] <pie_flavor> You should see two lines there that we need to worry about. They have an IP address, and either 'authserver.mojang.com' or 'sessionserver.mojang.com'/
#1197 [20:59] <pie_flavor> Delete both of those lines and save the file.
#1198 [20:59] <Dabone2023__> o i just closed ill try again
#1199 [21:01] <Dabone2023__> now it saysLSOpenURLsWithRole() failed for the application /private/etc/hosts with error -10810.
#1200 [21:01] <pie_flavor> Dabone2023__: It sounds like you didn't enable the root user.
#1201 [21:02] <Dabone2023__> darn it
#1202 [21:02] <Dabone2023__> ill search how to enable root user on mac 2016
#1203 [21:02] <pie_flavor> I need to go to dinner. Try to enable it, and if it's enabled, log in as it. Once you've done that, run "sudo open -a /private/etc/hosts" in Terminal, and delete any lines saying Mojang.
#1204 [21:02] <pie_flavor> Save the file and log back in as your normal account.
#1205 [21:02] <Dabone2023__> have a good dinner
#1206 [21:02] <pie_flavor> thanks
#1207 [21:04] <Dabone2023__> i figured it out u are the best!!!!! now im going to yell at my brother
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#1209 [21:09] <LuizAdvento> helpp
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#1212 [21:17] <Dabone2023__> anyone know how to unblock minecraft launcher on mac when it says suncerpathbuilderexception: unable to find valid certifacation path to requested target
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#1215 [21:27] <Dabone2023__> anyone know how to unblock minecraft launcher on mac when it says suncerpathbuilderexception: unable to find valid certifacation path to requested target
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#1217 [21:31] <HotBox> why can't i join hypixel its say "Failed to join (Try Restarting your game)
#1218 [21:31] <Dabone2023__> no one can help they are all offline
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#1227 [22:37] <minecrafthelp006> Hello?
#1228 [22:37] <pie_flavor> Hello!
#1229 [22:37] <minecrafthelp006> Hi can you help me?
#1230 [22:38] <pie_flavor> Depends. Ask the question.
#1231 [22:38] <minecrafthelp006> My minecraft crash every time I log in a server
#1232 [22:39] <pie_flavor> ??> minecrafthelp006 launcher/crash-log
#1233 [22:39] <Absol> minecrafthelp006: We need to see your crash log, which appears after a crash.
#1234 [22:39] <Absol> minecrafthelp006: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1235 [22:40] <minecrafthelp006> http://paste.ubuntu.com/23336972/ Here
#1236 [22:40] <pie_flavor> You in fact have Optifine installed.
#1237 [22:41] <pie_flavor> ??> minecrafthelp006 mods
#1238 [22:41] <Absol> minecrafthelp006: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1239 [22:41] <Absol> minecrafthelp006: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1240 [22:42] <minecrafthelp006> I tried without optifine and still crash
#1241 [22:42] <minecrafthelp006> http://paste.ubuntu.com/23336977/
#1242 [22:43] <pie_flavor> minecrafthelp006: Unfortunately this is not a crash report, this is a log of game output.
#1243 [22:43] <pie_flavor> minecrafthelp006: Do you see something like this when the game crashes? http://image.prntscr.com/image/f5f3002852ed47008a6424be772d40ed.png
#1244 [22:44] <minecrafthelp006> no
#1245 [22:44] <pie_flavor> minecrafthelp006: Could you describe the crash? Does it just close directly, or does it say Minecraft has stopped working or Minecraft has stopped responding?
#1246 [22:45] <minecrafthelp006> I log in the server and a window appears saying "javatm platform SE binary has stopped working"
#1247 [22:45] <minecrafthelp006> And the only option is to close the program
#1248 [22:45] <pie_flavor> minecrafthelp006: Could you reopen Minecraft, please, and go to the video settings and turn VBOs off.
#1249 [22:46] <pie_flavor> Then log into the server again, and tell me if this fixes the problem
#1250 [22:46] <minecrafthelp006> Its working now
#1251 [22:46] <minecrafthelp006> Thank you
#1252 [22:46] <pie_flavor> You're welcome.
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#1254 [23:18] <Mike_> Hello
#1255 [23:19] <Mike_> I need help
#1256 [23:21] <Mike_> Anyone here
#1257 [23:21] <Mike_> Do u guys do refunds
#1258 [23:21] <Mike_> Do u guys do refunds
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#1261 [23:28] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#1262 [23:29] <Mike_> Do u guys do refunds
#1263 [23:30] * TurtleBunnys_ [TurtleBunnys_@notlogged] has joined #minecrafthelp
#1264 [23:30] <mattym> ??> Mike_ account/refund
#1265 [23:30] <Absol> Mike_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1266 [23:30] <TurtleBunnys_> Hey
#1267 [23:30] <Mike_> Lyra
#1268 [23:31] <TurtleBunnys_> Well, I changed my minecraft email and I tried logging in using that email but it didn't work so I used my regular email that I signed up with Minecraft and it didn't work either
#1269 [23:31] <TurtleBunnys_> None of those emails work at all now
#1270 [23:32] <TurtleBunnys_> And I can't access my Minecraft account which I spent money on ranks, over about $700 on ranks
#1271 [23:32] <mattym> TurtleBunnys_, Did you get an email confirming that you changed the email on your account?
#1272 [23:32] <TurtleBunnys_> Yes
#1273 [23:33] <mattym> TurtleBunnys_, Are you able to log into the website with the new email you set?
#1274 [23:33] <TurtleBunnys_> No, but I am able to log in using my old email
#1275 [23:33] <TurtleBunnys_> But it says I don't have a Minecraft account anymore
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#1277 [23:34] <mattym> TurtleBunnys_, Are you sure you wrote the new email correctly?
#1278 [23:34] <TurtleBunnys_> Yes
#1279 [23:34] <TurtleBunnys_> Also
#1280 [23:34] <TurtleBunnys_> My friend made me a new account and I used the email that I was switching my old account to
#1281 [23:34] <TurtleBunnys_> And it worked
#1282 [23:35] <TurtleBunnys_> And I am 100% sure that I put the right email
#1283 [23:35] <TurtleBunnys_> Because it sent me a confirmation email
#1284 [23:35] <TurtleBunnys_> But for some reason I cannot log in
#1285 [23:36] <mattym> TurtleBunnys_, On the account you can log into, make sure you go to the My Account tab in the upper right and choose to sign out
#1286 [23:36] <mattym> TurtleBunnys_, Then try loggin in with the new email again
#1287 [23:36] <TurtleBunnys_> Already tried
#1288 [23:36] <TurtleBunnys_> Won't let me log onto the new email as I said
#1289 [23:36] <mattym> TurtleBunnys_, Are you able to log into the game with it?
#1290 [23:36] <TurtleBunnys_> No
#1291 [23:37] <Chey_11> Obviously, purchased mc for windows, but when I went to go play I go an error which led to download inteldriver but it didn't work. I came here to see what I missed or doing wrong TIA
#1292 [23:37] <mattym> Chey_11, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1293 [23:37] <mattym> TurtleBunnys_, I would try waiting a few hours, then try the new login again, if it still doesnt work, you will need to contact Mojang.
#1294 [23:37] <TurtleBunnys_> Dude
#1295 [23:37] <TurtleBunnys_> I have had this problem for about 3-4 months
#1296 [23:38] <mattym> ??> TurtleBunnys_ mojang/email
#1297 [23:38] <Chey_11> http://paste.ubuntu.com/23337155/
#1298 [23:38] <Absol> TurtleBunnys_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1299 [23:38] <Absol> TurtleBunnys_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1300 [23:38] <TurtleBunnys_> And I emailed Mojang and they didn't do anything
#1301 [23:38] <mattym> TurtleBunnys_, Then fill in the form Absol linked
#1302 [23:38] <mattym> Chey_11, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1303 [23:39] <Chey_11> @mattym Thank You!
#1304 [23:39] <TurtleBunnys_> Absol I did fill that out
#1305 [23:39] <mattym> TurtleBunnys_, Did you include all the info?
#1306 [23:39] <TurtleBunnys_> I don't know my transaction id
#1307 [23:40] <TurtleBunnys_> This was from like 2014 when I got MC
#1308 [23:40] <mattym> TurtleBunnys_, Your transaction-id is the proof of ownership, you will need to find it
#1309 [23:40] <TurtleBunnys_> I mean the transaction id
#1310 [23:40] <TurtleBunnys_> I cannot find it
#1311 [23:40] <TurtleBunnys_> There is no way I can
#1312 [23:40] <mattym> TurtleBunnys_, If you payed by credit card, it should be in the confirmation email
#1313 [23:40] <mattym> TurtleBunnys_, If you paid by another means, click the "where can i find this" next to Transaction-ID in the form.
#1314 [23:41] <TurtleBunnys_> I deleted all of my emails a month ago. There is no possible way I can get it
#1315 [23:41] <TurtleBunnys_> My parents set up my account
#1316 [23:41] <TurtleBunnys_> I asked them for the id
#1317 [23:41] <TurtleBunnys_> No luck
#1318 [23:41] <mattym> TurtleBunnys_, Then you cant recover the account.
#1319 [23:41] <TurtleBunnys_> Wow
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#1321 [23:41] <TurtleBunnys_> So I spent over $700 on nothing
#1322 [23:43] <TurtleBunnys_> Is there any other way of getting a hold of Mojang?
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#1324 [23:45] <Mike_> Do I send my Script
#1325 [23:45] <TurtleBunnys_> mattym
#1326 [23:45] <TurtleBunnys_> Is there anyway of contacting Mojang another way?
#1327 [23:45] <Mike_> Yea
#1328 [23:46] <Mike_> Mattum
#1329 [23:46] <Mike_> I want my $26 back nkoe
#1330 [23:47] <Mike_> now
#1331 [23:47] <mattym> TurtleBunnys_, Nope
#1332 [23:47] <Mike_> Mattym reply
#1333 [23:47] <mattym> Mike_, Read the info on the link Absol gave you
#1334 [23:48] <Mike_> I did
#1335 [23:48] <TurtleBunnys_> I want my $700 back
#1336 [23:48] <Mike_> I can't wait in till Friday
#1337 [23:49] <Mike_> My mom is going to kill me
#1338 [23:49] <Mike_> What did u buy
#1339 [23:49] * AlexGamer116 [AlexGamer116@notlogged] has joined #minecrafthelp
#1340 [23:49] <AlexGamer116> ayuda
#1341 [23:50] <Mike_> Alex
#1342 [23:50] <AlexGamer116> khe
#1343 [23:50] <Mike_> Nvm
#1344 [23:51] <Mike_> Mattym
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#1346 [23:51] <Mike_> Reply Matt
#1347 [23:52] <mattym> Mike_, You need to do what the information on that page said, no one here can help you with that.
#1348 [23:53] <TurtleBunnys_> I bought ranks and in-game purchases
#1349 [23:53] <Mike_> I can't wait in till
#1350 [23:53] <Mike_> Friday
#1351 [23:53] <Mike_> Dam
#1352 [23:53] <TurtleBunnys_> Mojang makes everything difficult
#1353 [23:54] <Mike_> Irk
#1354 [23:54] <TurtleBunnys_> Why can't we just email them by our email we used for Minecraft
#1355 [23:54] <Mike_> Notch is better then Microsoft
#1356 [23:55] <TurtleBunnys_> Ikr
#1357 [23:55] <Mike_> I just want my dam money back
#1358 [23:56] <TurtleBunnys_> I just want to get my account back
#1359 [23:56] <TurtleBunnys_> I really need it
#1360 [23:56] <TurtleBunnys_> I either want my $700 back or my Minecraft back
#1361 [23:56] <Mike_> Me two
#1362 [23:57] <Mike_> I am saving up for this computer
#1363 [23:57] <Mike_> That have 12 gb
#1364 [23:58] <TurtleBunnys_> I already have a beast computer
#1365 [23:58] <Mike_> Yea
#1366 [23:59] <TurtleBunnys_> Mattym
#1367 [23:59] <Mike_> Do u paypal
#1368 [23:59] <TurtleBunnys_> Yes