#MinecraftHelp > 2016-10-19
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#16 [03:12] <Jannick000> What can o do, when minecraft crashed when i click "play" in the Launcher?
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#18 [03:17] <dingo_> wont let me buy the game, all cc info is correct
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#22 [03:28] <MagicTom123> What happens if I'm struggling to find my transaction ID for my Minecraft purchase, since I really badly need to reset my password
#23 [03:28] <MagicTom123> What happens if I'm struggling to find my transaction ID for my Minecraft purchase, since I really badly need to reset my password
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#43 [04:46] <armando_doornink> help
#44 [04:46] <armando_doornink> help
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#46 [04:50] <Delaxarnyazer> ??< help
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#49 [04:52] <Delaxarnyazer> ??< commands
#50 [04:52] <Delaxarnyazer> ??< help/faq
#51 [04:55] <Delaxarnyazer> ??< index
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#60 [05:21] <Danieludus> Hey there! My Minecraft only takes screenshots which are completely black, windowed or fullscreen, has anybody had this before or know how to fix it? :)
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#64 [06:03] <R3dFir3> hello,i need really help because some one hacked my account
#65 [06:05] <GreyVulpine> R3dFir3 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#68 [06:13] <R3dFir3> okay i send an email to the support
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#82 [07:11] <Pancakes> My minectaft crahes when i try to go fullacreen. Ihave tried editing the .conf files but nomatter what o do the best i can do is windowed mode.
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#84 [07:14] <amink> my arm is to much to the right and i can't see most off the items that i'm holding
#85 [07:15] <Stese> Pancakes - are you getting an error log?
#86 [07:15] <amink> no
#87 [07:15] <Stese> amink: Can you get a screenshot?
#88 [07:16] <amink> how do i do taht
#89 [07:16] <amink> that
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#93 [07:18] <amink> my arm is to much to the right and i can't see most off the items that i'm holding
#94 [07:20] <Stese> amink: Run Minecraft, get the issue on screen, press "print screen" on your keyboard. open a image editor and then press CTRL-V. save the image as a file and upload it to a free image hosting site.
#95 [07:20] <Stese> paste the link here.
#96 [07:25] <amink> my print screen is not working
#97 [07:29] <amink> is ther not a another way
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#112 [07:54] <Stese> amink: Press F2 when running minecraft
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#117 [07:58] <LazP> Hello there, I was here another day, in which I asked how to recover an account that I cannot login for some reason, tried every email, and used the username also, I can't get the password right and I tried every combination, I tried recovering my password but no Email gets something, before I had to migrate my account but I couldn't for some odd reason cause it would give me an error, meaning my account isn't tied to any Email soo I can'
#118 [07:58] <LazP> Transaction ID, which I can't give due to my account got bought by a friend way back.. 2013 I guess?
#119 [07:58] <LazP> What do I do, lose hope?
#120 [08:00] <Stese> I assume you were adivsed to wait for the lockout to end and try again?
#121 [08:00] <LazP> Alright how does this lockout work?
#122 [08:00] <LazP> There's no warning whatsoever
#123 [08:01] * Chromaryu is now known as DarkChroma
#124 [08:01] <DarkChroma> ?? login/throttle
#125 [08:01] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#126 [08:01] <DarkChroma> ...
#127 [08:01] <Absol> login/throttle: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#128 [08:02] <LazP> Well I cannot retrieve my password
#129 [08:02] <LazP> And I've tried here and there after some hours to use a different password, no luck
#130 [08:04] <Lutzee> LazP: as far as mojang are concerned your friend still owns the account and he would have to do the recovery.
#131 [08:05] <Lutzee> If he no longer has the transaction ID he will have to contact the relevent payment provider that was used to purchase the account
#132 [08:05] <LazP> Soo.. It's lost, my account is lost, cause of a silly migrating thing that made my account not accessable anymore, great
#133 [08:05] <LazP> I don't have his contact anymore
#134 [08:06] <Lutzee> Then you are out of luck. You'll have to buy the game yourself from the correct source, selling accounts is agasint the ToS after all.
#135 [08:07] <LazP> He didn't sell me the account, he bought me the game cause I didn't have the money at the time and it was cheaper than normal, he used his Paypal if I remember correctly, account registered under my email.
#136 [08:07] <LazP> Oh well, thank you, this is ridiculous.
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#139 [08:15] <oggster2k> http://paste.ubuntu.com/23348407/ dosent work...
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#155 [09:01] <george> Hi! Is there any "biome finder" website that works for worlds/seeds from 1.10?
#156 [09:05] <Stese> george: http://bfy.tw/8GZJ
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#159 [09:14] <george> Stese: Thank you very much for your valued time and your detailed answer. All the biome finders that I could find were for 1.9 or older versions. Can I assume that your answer is just a sophisticated way of saying "no"?
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#161 [09:15] <Lutzee> george: We don't tend to deal with game mechanics here, the most we would do is google it for you.
#162 [09:15] <Lutzee> s/would/could/
#163 [09:17] <vitento_games> hello can someone help me
#164 [09:17] <Stese> george: my point was to highlight the fact you've not shown any attempt to find out... :P
#165 [09:17] <Stese> vitento_games: Don't ask for help, just ask your q. :)
#166 [09:20] <vitento_games> voces falam portugues aqui e que assim fica mais facil mas se voces prefirirem eu falo ingles mesmo
#167 [09:22] <Stese> vitento_games: Inglês é a minha preferência pessoal ... Eu acredito que é o mesmo para o canal. (Google Tradutor)
#168 [09:23] <vitento_games> ok
#169 [09:29] <Stese> guess vitento didn't want help then :P
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#171 [09:29] <Stese> George : i'd try some of the 1.9 ones, you may find there is no difference between world gen for those versions.
#172 [09:30] <XwickedxMedusaX> I need help with something
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#174 [09:30] <Stese> XwickedxMedusaX: Ask away.... but i'm personally not going be able to assist, i'm off!
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#176 [09:31] <XwickedxMedusaX> So i go on my server list (multiplayer) and it says every server other that HiPixel has no connection :(
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#182 [09:34] <XwickedxMedusaX> So i go on my server list (multiplayer) and it says every server other that HiPixel has no connection :(
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#188 [09:39] <Galluf> ajuda
#189 [09:40] <vitento_games_> galuf vc e br
#190 [09:41] <XwickedxMedusaX> So i go on my server list (multiplayer) and it says every server other that HiPixel has no connection :(
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#198 [09:43] <Pancakes> My minecraft crashees when i go into fullscreen mode.
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#205 [09:54] <Pancakes> My minecraft crashees when i go into fullscreen mode.
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#209 [09:59] <aleqend> german guys here ?
#210 [09:59] <aleqend> i cant login in to my account i have login in with my 3 accs but i cant login me more
#211 [10:00] <aleqend> i think the accounts are mojang banned
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#214 [10:02] <aleqend> hey i cant login me in my accounts i think im mojang banned
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#216 [10:03] <derp> hi my graphic drivers are outdated
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#221 [10:13] <tIGRETANK> Hello . I change my password manytimes but when i want to connect they say wrong password HELP
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#226 [10:18] <aleqend> i think im mojang banned how did i can play minecraft more ?
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#228 [10:19] <aleqend> i think im mojang banned how did i can play minecraft more ?
#229 [10:20] <aleqend> i think im mojang banned how did i can play minecraft more ? pls
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#237 [10:27] <craze> i try to login to a multiplayer server and it just says "not authenticated with minecraft.net"
#238 [10:28] <GreyVulpine> Is that all it says?
#239 [10:28] <craze> yes
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#241 [10:28] <GreyVulpine> Please read back the entire error you get
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#243 [10:29] <craze> that is the exact error i get "not authenticated with minecraft.net
#244 [10:29] <craze> i just changed my MC username
#245 [10:30] <craze> it was fine before i changed it
#246 [10:30] <GreyVulpine> Ah, in your launcher, before you hit "Play", go to "Logout" in the lower right. Then log back in and hit play
#247 [10:30] <craze> ok sweet thankyou so much
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#252 [10:34] <A_D> Retronix: Please do not PM random users. ask your question in the channel
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#256 [10:42] <NsL> i got some instructions and i shoukd paste an url... here it is:http://paste.ubuntu.com/23349208/
#257 [10:43] <NsL> my problem is that i have recently updated to windows 10 and now i cant get into minecraft
#258 [10:44] <GreyVulpine> NsL - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#259 [10:44] <NsL> thanks
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#261 [10:55] <Xiretza> did anyone else get a one-letter PM by "marian" earlier?
#262 [10:56] <Xiretza> they were in this channel only
#263 [10:56] <Lord_Ralex> Xiretza, contents?
#264 [10:56] <Lord_Ralex> Oh, one-letter
#265 [10:56] <Xiretza> "a", nothing else lol
#266 [10:58] <Xiretza> eh probably just a misclick, kinda strange they timed out immediately though
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#270 [11:00] <Pancakes> My minecraft crashees when i go into fullscreen mode.
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#272 [11:05] <damien> Minecraft crashes when i try to enter fullscreen mode.
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#279 [11:18] <Tophatter> Hi, Everytime I try to connect to Minecraft servers, It can't connect. The problem persists with all servers, in all versions of minecraft. I tried it with my firewall down, a tried reinstalling minecraft, i even tried resetting my computer, and it still doesnt work.
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#281 [11:24] <play> can not set tanks are plans when i set this minecraft chr
#282 [11:24] <play> crash
#283 [11:24] <play> can you help me
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#288 [11:44] <gabrielcarlos16> gabrielcarlos16
#289 [11:45] <gabrielcarlos16> o jogo ta com erro crash auguma coisa
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#291 [11:51] <damien> My minecraft crashees when i go into fullscreen mode.
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#295 [11:55] <mattym> ??> damien launcher/crash-log
#296 [11:55] <Absol> damien: We need to see your crash log, which appears after a crash.
#297 [11:55] <Absol> damien: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#305 [12:28] <willpooley> theres a problem with my survival world and i havent seen too much off it on the internet, as soon as i spawn in i can move for about ten seconds and then it all freezes, sound and movement, then quits the game and sends me to the dashboard. help????
#306 [12:30] <willpooley> iv tried re-installing, hard reset, online/offline and still it only does it on this world only
#307 [12:32] <willpooley> on xbox one, fully updated version of minecraft aswell
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#310 [12:39] <lola_> lola
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#316 [12:42] <garrim> Hello. I wonder if someone could help me with a login/password issue. Yes, I have read the online notes on that, bot it does not help me.
#317 [12:42] <garrim> Oh, my bad - now I see you cannot help whiut this. Sorry.
#318 [12:43] <garrim> Ok, so perhaps you could point me in a more helpful direction other than the online support and this chat?
#319 [12:43] <GreyVulpine> garrim - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#320 [12:44] <garrim> Ok, thanks.
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#331 [12:58] <willpooley> every time i join my minecraft world, its fine for about ten seconds and then everything freezes, sound and movement, it then crashes the game and sends me back to the xbox one dashboard?
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#334 [13:00] <willpooley> ?????
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#339 [13:07] <xZervexClient_> Hey help me
#340 [13:07] <xZervexClient_> Spick spanish plz an moderator?
#341 [13:07] <xZervexClient_> Hi is a big mistake that I could help me?
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#343 [13:09] <kereltje777> hello
#344 [13:09] <kereltje777> my minecraft account got hacked
#345 [13:10] <kereltje777> how to solve
#346 [13:10] <kereltje777> i know his username
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#370 [13:48] <camilo> http://paste.ubuntu.com/23349984/
#371 [13:49] <camilo> I have trouble playing
#372 [13:50] <camilo> helooo
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#374 [13:51] <LuckyThief> My minecraft recently has not been working for reasons I don't understand. I try to launch it in versions 1.7 and higher but it will crash almost imdieatly, once on a random occasion it launched at 1.8.9 so I though it started working. I have come back again and it stoped working, i though it was because I modded it this time but that doesn't seem to be why by the look of the report.
#375 [13:51] <Damagefly> deutsche hier ? brauche mal hilfe
#376 [13:52] <camilo> http://paste.ubuntu.com/23349984/
#377 [13:52] <camilo> http://paste.ubuntu.com/23349984/
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#379 [13:54] <matheus> mnn
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#381 [13:55] <LuckyThief> http://pastebin.com/4QJHuJwM
#382 [13:56] <camilo> Somebody help me
#383 [13:56] <mazi> when ever i try to enter minecraft it goes straight to a fatal error message after i click play. at the bottom of the screen it goes on to minecraft for a minuet then off.
#384 [13:56] <camilo> http://paste.ubuntu.com/23349984/
#385 [13:57] <camilo> Somebody help me
#386 [13:58] <matheus> não posso jogar dar erro
#387 [13:58] <mazi> i have tried contacting mojang once before but i got no reply so i tried here. i dont understand
#388 [13:58] <Damagefly> omg
#389 [13:58] <matheus> eu fiz isso
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#391 [14:00] <matheus> fala six error
#392 [14:01] <mazi> when ever i try to enter minecraft it goes straight to a fatal error message after i click play. at the bottom of the screen it goes on to minecraft for a minuet then off i have tried contacting mojang once before but i got no reply so i tried here. i dont understand.
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#394 [14:04] <mazi> why is no one helping
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#398 [14:06] <mcAntonio> I Need Help with Minecraft
#399 [14:07] <Mic_> http://paste.ubuntu.com/23350131/ is the info on my drivers
#400 [14:07] <matheus> não consigui
#401 [14:08] <mcAntonio> Do you help me
#402 [14:08] <Mic_> since i have upgraded computer to windows 10 my driver will not run mincraft. the intel site gives error on update for driver
#403 [14:08] <mazi> i have tried contacting mojang once before but i got no reply so i tried here. i dont understand
#404 [14:09] <mcAntonio> I have problem with minecraft crash
#405 [14:09] <mcAntonio> http://paste.ubuntu.com/23350133/
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#407 [14:10] <mcAntonio_> can you help me
#408 [14:12] <mcAntonio_> can someone help me with minecraft crash
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#412 [14:14] <Mic_> pixel format not supported. needs openGL
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#421 [14:40] <Retronix> Hello, so I recently have been hacked by a player/players multipuke times on my account! I now have no access to my Factions server. I have access to every other server and I also have access to my hub. But when I go through my bungee portal I crash almost instanly
#422 [14:40] <camilo> http://paste.ubuntu.com/23350270/
#423 [14:41] <camilo> this is my problem
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#425 [14:41] <camilo> this is my problem (http://paste.ubuntu.com/23350270/)
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#427 [14:42] <camilo> Somebody help me please
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#429 [14:45] <camilo> ????
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#433 [14:50] <Kai_> http://paste.ubuntu.com/23350305/
#434 [14:50] <camilo> ?
#435 [14:50] <Kai_> LOL wrong thing one sec
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#438 [14:52] <Kai__> http://paste.ubuntu.com/23350319/
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#444 [14:55] <Kai__> o
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#447 [14:59] <Retronix> Hello, So I have recently been crashing on my server as I log into my faction server from my hub on my MC network and as i log in it cashes straight away.
#448 [15:00] <Retronix> I have never before have had this problem until about 4-6 days ago. That is about the exact time i was hacked on my Account aswell
#449 [15:00] <Retronix> Should I post a Pastebin of my Crash?
#450 [15:00] <Retronix> Should I post a Pastebin of my Crash?
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#452 [15:02] <Retronix> http://pastebin.com/K0vz0Prb This is my Crash... please help
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#456 [15:12] <Retronix> Is there anyone I can talk to?
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#465 [15:28] <Blade_x> Well everytime I open minecraft it always crashes and says 64 something at the bottom. Can anyone help me?
#466 [15:30] <Blade_x> Minecraft worked up until today and it wont work
#467 [15:35] <Blade_x> Anyone?
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#470 [15:37] <camilo> http://paste.ubuntu.com/23350270/
#471 [15:37] <Blade_x> camilo
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#473 [15:39] <yKengui> meu minecraft da crash quando eu entro num mundo e nao carrega modo online
#474 [15:39] <Blade_x> Do you speak English?
#475 [15:41] * hardyoz [hardyoz@notlogged] has joined #minecrafthelp
#476 [15:42] <Blade_x> Hello hardyoz, do you have a problem?
#477 [15:42] <hardyoz> yes
#478 [15:42] <hardyoz> i can run my launcher
#479 [15:42] <hardyoz> it sais something about my drivers
#480 [15:43] <Blade_x> Um
#481 [15:43] <camilo> yes
#482 [15:43] <Blade_x> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:41:50] [Client thread/INFO]: Setting user: Blade_x [16:41:50] [Client thread/INFO]: (Session ID is <censored>) [16:41:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:41:55] [Client thread/INFO]: Reloading ResourceManager: Default [16:41:56] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:41:56] [Thread-6/INFO]: Initializing LWJGL OpenAL [16:41:56] [T
#483 [15:44] <hardyoz> what?
#484 [15:44] <Blade_x> Thats my problem
#485 [15:44] <hardyoz> oh yes
#486 [15:44] <Anna> Blade_x: try toggle VBOs in video settings in options before you get into a world
#487 [15:44] <Blade_x> Thanks Anna
#488 [15:44] <camilo> helo Blade_x
#489 [15:44] <Blade_x> Hey Camilo
#490 [15:44] <hardyoz> i cant do execute my game
#491 [15:45] <camilo> I have this problem
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#493 [15:45] <camilo> http://paste.ubuntu.com/23350270/
#494 [15:45] <Blade_x> Ive seen this before
#495 [15:45] <Retronix> Hello, I would like some help with http://pastebin.com/K0vz0Prb everytime I log in to my Faction server I crash. I have no problem connecting to hub but when i switch over it completely crashes. I have recently been hacked over the weekend and yesterday :/
#496 [15:46] <camilo> can you help me? blade_x
#497 [15:47] <Lord_Ralex> Retronix, we do not help with modded servers
#498 [15:47] <Lord_Ralex> Retronix, you need to talk to whoever made the server mods that you use for assistance
#499 [15:48] <Blade_x> camilo sorry but I cant
#500 [15:49] <camilo> why? Blade_x
#501 [15:50] <Lord_Ralex> camilo, your computer is too old for Minecraft.\
#502 [15:51] <camilo> I have no possibility?
#503 [15:51] <Lord_Ralex> It's too old.
#504 [15:51] <Retronix> its not a modded server though
#505 [15:51] <Lord_Ralex> Retronix, you are using server software not made by Mojang
#506 [15:51] <Lord_Ralex> Retronix, therefore, it's modded.
#507 [15:51] <Retronix> I Just showd that from my 1.8 game
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#509 [15:51] <CerealTax675861> Hi
#510 [15:51] <Retronix> I logged in with out mods
#511 [15:52] <Lord_Ralex> Retronix, that server is *modded*, and as such
#512 [15:52] <Lord_Ralex> It broke your game
#513 [15:52] <CerealTax675861> Hello
#514 [15:52] <Retronix> can you show me where it states that it is modded please?
#515 [15:52] <Lord_Ralex> Retronix, Mojang did not make Bungeecord.
#516 [15:52] <Retronix> that may be the issue with my server and how I have been hacked and crashing all teh time
#517 [15:52] <CerealTax675861> Why
#518 [15:52] <Retronix> Okay Its bungee cord
#519 [15:52] <Lord_Ralex> Which is a mod, and so it's not supported.
#520 [15:53] <Retronix> Thank you that will help me out a lot now! its a plugin for my server to connect 2 different servers to make a Network
#521 [15:53] <camilo> Thank you
#522 [15:55] <Retronix> BungeeCord is a "proxy" server software that allows for multiple Minecraft servers to be "connected" in such a way that it allows you to teleport between servers, but only use one IP to join the network of servers. That is the definition of BungeeCord
#523 [15:55] <Lord_Ralex> Retronix, I know what it is
#524 [15:56] <Lord_Ralex> It does not change the fact it's a modded server, and they are doing stuff to break your game.
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#526 [15:56] <Retronix> Okay, Sorry for lashing back, thank you for helping me figure out that it is a bungee!
#527 [15:56] <Retronix> Oh another question, Why Would it only break mine instead of my actual players/
#528 [15:57] <Retronix> If you can answer that?
#529 [15:57] <Lord_Ralex> It's a mod, so who knows why. Mods can do crazy things.
#530 [15:57] <mattym> Retronix, Because it broke something in world that other people havent wandered into yet
#531 [15:58] <Retronix> hmm okay, like a chunk error?
#532 [15:59] <Lord_Ralex> You should just show the people who made the software that error
#533 [15:59] * Blade_x [Blade_x@notlogged] has quit. (Ping timeout: 195 seconds)
#534 [15:59] <Lord_Ralex> And let them figure it out
#535 [15:59] <Lord_Ralex> We could not really tell you.
#536 [15:59] <Retronix> Thank you! Ill go ask them!
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#540 [16:10] <zippyl8> is anyone here?
#541 [16:11] <zippyl8> I can't login to my account no matter how many times i reset my password, it always says wrong password even though its exactly the same
#542 [16:17] <Anna> what's your username?
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#544 [16:27] <Trumo> Hello
#545 [16:27] <Trumo> Someone please help me??? I'm desprate.
#546 [16:28] <Trumo> Anyone here??
#547 [16:28] <mattym> Trumo, What is the problem?
#548 [16:29] <Trumo> Well.
#549 [16:29] <Trumo> I changed my mc acc name, and clicked play on launcher and i was post to re log in and now it says i got wrong details it happend before but not sure how i fixed it
#550 [16:30] <Trumo> I was on mc with new name but then have to restart mc and now does't let me log on optfine, mc, mojang minecraft ect.
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#552 [16:30] <mattym> Trumo, You should still be logging in with the same info, the playername is only seen ingame, nothing to do with logins
#553 [16:31] <Trumo> Ik, thats what i don't get
#554 [16:31] <Trumo> So you know when u change ur mc name then u go on launcher and have to re log in?
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#556 [16:31] <Trumo> I forgot to do that, and now i try log in and doesn't work says got incorrect details
#557 [16:32] <mattym> ??> Trumo login/throttle
#558 [16:32] <Absol> Trumo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
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#560 [16:32] <Absol> Trumo: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#563 [16:32] <Trumo> ....
#564 [16:33] <Trumo> But i logged in once, and when i request password reset, no email comes through
#565 [16:33] <mattym> Trumo, Your locked out, do what Absol said
#566 [16:33] <Trumo> I ain't logged in 3 or more times
#567 [16:33] <Trumo> Absol
#568 [16:34] <Trumo> Do i have to change my password?
#569 [16:34] <mattym> Trumo, Wait 3 hours without trying to log in, then do another password reset.
#570 [16:35] <Trumo> Well i gtg to bed so i will try log in once in the morning if it doesn't work reset my pass?
#571 [16:35] <mattym> Trumo, Yes
#572 [16:35] <Trumo> Will you be on tommorow incasE?
#573 [16:36] <mattym> Trumo, Someone is usually on
#574 [16:36] <Trumo> One thing is that i sent request and i've waited 10 minutes and i still got no request change pass
#575 [16:36] <mattym> Trumo, That means you are locked out. You need to wait 3 hours without attempting to log in or change anything
#576 [16:36] <Trumo> Okay.
#577 [16:36] <mattym> Trumo, After that, try again with your original login info, if it doesnt work try the password reset again
#578 [16:36] <Trumo> ooooo
#579 [16:37] <Trumo> ty, love you in friend wayish.
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#605 [17:52] <charles_> why wont my requests for a password change on my old account send to my email
#606 [17:53] <charles_> never mind just read the the captions up top my bad
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#609 [18:15] <jared__> my card isn't going through
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#623 [18:29] <GOD720_Insta_Cow> GOD720_Insta_CowI am on a Windows 10 PC and was not able to log into my Minecraft account. This is the message I received in the login window: "Sorry we could not connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SunCertBuilderExeption: unable to find valid certification path to requested target)" This morning I updated Java on my computer. Not sure if that is what caused the
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#627 [18:35] <Cambo11> hello - i just downloaded Minecraft to my computer and am getting an error when logging in. The error is stating that it could be a problem with the drivers
#628 [18:35] <Cambo11> I made sure that I have Java downloaded and updated, and followed the directions when I clicked on "Fix this issue"
#629 [18:35] <mattym> Cambo11, Do you have the link to your dxdiag report? If so please post the link in this chat.
#630 [18:36] <Cambo11> http://paste.ubuntu.com/23351246/
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#633 [18:39] <Mike_> Hi, i'm having troubles opening the launcher
#634 [18:40] * Anzhelika|Away is now known as Anzhi
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#639 [18:45] <GOD720_Insta_Cow> I am on a Windows 10 PC and cannot log into Minecraft. This is the message I received in the login window: "Sorry we could not connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SunCertBuilderExeption: unable to find valid certification path to requested target)" This morning I updated Java on my computer. Not sure if that is what caused the problem today. I have no Norton's i
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#641 [18:48] <mattym> Cambo11, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81500
#642 [18:48] <mattym> ??> GOD720_Insta_Cow info/mcleaks
#643 [18:48] <Absol> GOD720_Insta_Cow: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#644 [18:48] <Absol> GOD720_Insta_Cow: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#645 [18:49] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#646 [18:49] <mattym> GOD720_Insta_Cow, You will need to the following instructions to complete the previous.
#647 [18:49] <mattym> ??> GOD720_Insta_Cow win/hosts/edit
#648 [18:49] <Absol> GOD720_Insta_Cow: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#649 [18:49] <Absol> GOD720_Insta_Cow: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#650 [18:50] <Cambo11> Ok - I am right now thank you!
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#652 [18:54] <GOD720_Insta_Cow> Ok I am trying all your directions right now. Thank you
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#654 [18:56] <GOD720_Insta_Cow> Please tell me how to remove the MCLeaks tool?
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#656 [19:00] <GOD720_Insta_Cow> I have removed the two files I found in Notepad containing mojang. Please tell me how to remove the MCLeaks tool?
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#659 [19:00] <piero> hola
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#661 [19:02] <mattym> GOD720_Insta_Cow, Get rid of the thing you downloaded for it
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#663 [19:04] <GOD720_Insta_Cow> <mattym> Hi I am GOD720's mom. My son does not know how to find and get rid of the MCleaks downloaded. Can you please tell me how so I can help him?
#664 [19:05] <mattym> GOD720_Insta_Cow, Find the program that was downloaded, and delete it
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#667 [19:18] <GOD720_Insta_Cow> Mattym Thank you very much it worked :D
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#679 [20:48] <CanalDoTuba> Hello, I have had a problem when trying to play multiplayer! whenever I try to get in some server gives the error: internal exception io.netty.handler.codec.decoderexception
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#681 [20:52] <CanalDoTuba_> Hello, I have had a problem when trying to play multiplayer! whenever I try to get in some server gives the error: internal exception io.netty.handler.codec.decoderexception
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#683 [20:56] <davidd101> so i reset my password because it wouldn't work (6 times) and i still can't log in
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#695 [22:30] <iSantiagoLopez16> LOCKED because I appear in Minecraft?
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#702 [22:49] <OsMom> I need help with installing on a pic, keep getting Minecraft Runtime environment error
#703 [22:51] <yoyo> I need help with my minecraft because it says that it crashed and here is my info http://paste.ubuntu.com/23351838/ thanks if you can help me.
#704 [22:52] <mattym> yoyo, One moment
#705 [22:52] <yoyo> sure
#706 [22:53] <mattym> yoyo, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#707 [22:53] <yoyo> ok thank you
#708 [22:54] <yoyo> the exe or zip file, mattym?
#709 [23:02] <OsMom> Runtime environment error
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#712 [23:03] <mattym> OsMom, Can you tell me the exact error you are getting?
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#718 [23:15] <yoyo> mattym thank you for the information but unfortunetly it said that my download was not the right one for this computer , here is my info again http://paste.ubuntu.com/23351838/
#719 [23:17] <yoyo> http://paste.ubuntu.com/23351838/ this is my info My minecraft odes not work
#720 [23:20] <mattym> yoyo, One moment
#721 [23:21] <mattym> yoyo, Try with this driver instead http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74494.exe
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#725 [23:31] <yoyo> http://paste.ubuntu.com/23351838/ somehow that version also did not work? please help
#726 [23:32] <mattym> yoyo, What did it say?
#727 [23:34] <yoyo> it said "We were unable to find a driver for yoursysteem"
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#729 [23:36] <mattym> yoyo, You would need to contact HP then, the driver from them should have worked.
#730 [23:36] <yoyo> how do I do that?
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