#1 [00:00] * hamoooood147 [hamoooood147@notlogged] has joined #minecrafthelp
#2 [00:00] * hamoooood147 [hamoooood147@notlogged] has quit. (Client Quit)
#3 [00:09] * stellarstead__ [stellarstead__@notlogged] has quit. (Read error: Connection reset by peer)
#4 [00:10] * stellarstead__ [stellarstead__@notlogged] has joined #minecrafthelp
#5 [00:36] * stellarstead [stellarstead@notlogged] has joined #minecrafthelp
#6 [00:39] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#7 [00:47] * stellarstead [stellarstead@notlogged] has quit. (Quit: stellarstead)
#8 [01:00] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#9 [01:14] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Read error: Connection reset by peer)
#10 [01:14] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#11 [01:17] * linuxdaemon [linuxdaemon@notlogged] has quit. (Ping timeout: 186 seconds)
#12 [01:24] * linuxdaemon [linuxdaemon@notlogged] has joined #minecrafthelp
#13 [01:24] * dscyrux [dscyrux@notlogged] has joined #minecrafthelp
#14 [01:24] * Cyrus [Cyrus@notlogged] has quit. (Killed (NickServ (GHOST command used by dscyrux)))
#15 [01:24] * dscyrux is now known as Cyrus
#16 [01:25] * Cyrus [Cyrus@notlogged] has quit. (Read error: Connection reset by peer)
#17 [01:26] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#18 [01:32] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#19 [01:40] * davorsimic2 [davorsimic2@notlogged] has joined #minecrafthelp
#20 [01:41] <davorsimic2> Hi, I have a problem with Minecraft
#21 [01:41] <davorsimic2> I reinstalled the windows but problem is not solved
#22 [01:41] <davorsimic2> http://paste.ubuntu.com/23352277/
#23 [01:41] <davorsimic2> It just crashes
#24 [01:42] <mattym> davorsimic2, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#25 [01:42] <davorsimic2> When click "Play Demo" it crashes and say me something about display drivers.. But the drivers are good
#26 [01:43] <davorsimic2> Hm, Windows 7 was on my laptop
#27 [01:43] <davorsimic2> and now i installed win 10
#28 [01:43] <davorsimic2> doesnt work on any
#29 [01:46] * HerOMarouf [HerOMarouf@notlogged] has joined #minecrafthelp
#30 [01:46] * davorsimic2 [davorsimic2@notlogged] has quit. (Quit: Web client closed)
#31 [01:47] * HerOMarouf [HerOMarouf@notlogged] has quit. (Client Quit)
#32 [02:05] * FabTheZen [FabTheZen@notlogged] has quit. (Ping timeout: 183 seconds)
#33 [02:06] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#34 [02:08] * General_Tony [General_Tony@notlogged] has joined #minecrafthelp
#35 [02:09] * General_Tony [General_Tony@notlogged] has quit. (Client Quit)
#36 [02:10] * Guest85739 [Guest85739@notlogged] has joined #minecrafthelp
#37 [02:15] * Plet53 [Plet53@notlogged] has joined #minecrafthelp
#38 [02:18] * Plet53 [Plet53@notlogged] has quit. (Client Quit)
#39 [02:18] * nighter [nighter@notlogged] has joined #minecrafthelp
#40 [02:18] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#41 [02:21] * General_Tony [General_Tony@notlogged] has joined #minecrafthelp
#42 [02:26] * General_Tony [General_Tony@notlogged] has quit. (Ping timeout: 195 seconds)
#43 [02:31] * eric4a [eric4a@notlogged] has joined #minecrafthelp
#44 [02:36] <eric4a> http://paste.ubuntu.com/23352368/
#45 [02:45] * Qball [Qball@notlogged] has quit. (Ping timeout: 183 seconds)
#46 [02:48] * Qball [Qball@notlogged] has joined #minecrafthelp
#47 [02:53] <eric4a> http://paste.ubuntu.com/23352368/
#48 [03:04] * eric4a [eric4a@notlogged] has quit. (Quit: Web client closed)
#49 [03:14] * unknownVenox [unknownVenox@notlogged] has joined #minecrafthelp
#50 [03:14] <unknownVenox> My Minecraft Launcher is not working i cant login. my minecraft is not blocked and i am online !
#51 [03:15] * Cleggg [Cleggg@notlogged] has joined #minecrafthelp
#52 [03:15] <Cleggg> Fucj
#53 [03:15] <unknownVenox> what ?
#54 [03:15] * Cleggg [Cleggg@notlogged] has quit. (Client Quit)
#55 [03:16] <unknownVenox> My Minecraft Launcher is not working i cant login. my minecraft is not blocked and i am online !
#56 [03:16] * unknownVenox [unknownVenox@notlogged] has quit. (Client Quit)
#57 [03:18] * unknownVenox [unknownVenox@notlogged] has joined #minecrafthelp
#58 [03:18] <unknownVenox> My Minecraft Launcher is not working i cant login. my minecraft is not blocked and i am online !
#59 [03:19] * unknownVenox [unknownVenox@notlogged] has quit. (Client Quit)
#60 [03:35] * maxikuska [maxikuska@notlogged] has joined #minecrafthelp
#61 [03:35] * maxikuska [maxikuska@notlogged] has joined #minecrafthelp
#62 [03:35] * maxikuska [maxikuska@notlogged] has left #minecrafthelp
#63 [04:02] * GomDol_ZZing [GomDol_ZZing@notlogged] has joined #minecrafthelp
#64 [04:03] * GomDol_ZZing [GomDol_ZZing@notlogged] has quit. (Client Quit)
#65 [04:07] * Christer [Christer@notlogged] has joined #minecrafthelp
#66 [04:09] <Christer> Hey, I forgot my password and requested a password reset, but it doesn't send a reset password mail
#67 [04:12] <nighter> Christer, https://help.mojang.com/customer/en/portal/articles/542001
#68 [04:14] * lukegb [lukegb@notlogged] has quit. (Ping timeout: 198 seconds)
#69 [04:15] * Christer [Christer@notlogged] has quit. (Quit: Web client closed)
#70 [04:16] * lukegb [lukegb@notlogged] has joined #minecrafthelp
#71 [04:24] * gregorz01 [gregorz01@notlogged] has joined #minecrafthelp
#72 [04:25] <gregorz01> i downloaded a too high texture pack and now overtime i start minecraft it crashes, what can i do:(
#73 [04:25] <gregorz01> *everytime
#74 [04:26] * roropey [roropey@notlogged] has joined #minecrafthelp
#75 [04:26] <gregorz01> can pls just help somebody me?
#76 [04:27] <Anna> does it work without the texture pack?
#77 [04:27] <gregorz01> yes
#78 [04:27] <gregorz01> but i can't turn the texture pack of
#79 [04:28] <Anna> tried in settings without entering a server or world?
#80 [04:28] <Anna> or go to your .minecraft folder and move the texture pack out of the folder
#81 [04:28] <gregorz01> i can't start de launcher
#82 [04:28] <Anna> odd
#83 [04:28] <gregorz01> i can't start the launcher at all
#84 [04:28] <Anna> do you get any message when you try?
#85 [04:29] <gregorz01> yes
#86 [04:29] <Anna> what does it say?
#87 [04:29] <gregorz01> it says minecraft crashed
#88 [04:29] <Anna> ??> gregorz01 paste
#89 [04:29] <Absol> gregorz01: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#90 [04:32] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#91 [04:32] <roropey> i need help, i can't launch minecraft with Windows 10, i have a problem with the OpenGL
#92 [04:32] <gregorz01> thanks anna:D thank you soooooooooo much
#93 [04:33] <Anna> did you fix it?
#94 [04:33] <gregorz01> yes i delete the texture pack out of my ordner
#95 [04:33] <Anna> ah, yw
#96 [04:33] <gregorz01> and now its from minecraft deletet
#97 [04:33] <gregorz01> and now its from minecraft deletet
#98 [04:33] * roropey [roropey@notlogged] has left #minecrafthelp
#99 [04:33] <gregorz01> thaaaaanks :DDDDDDDD
#100 [04:33] <gregorz01> bye bye
#101 [04:33] * gregorz01 [gregorz01@notlogged] has quit. (Quit: Web client closed)
#102 [04:48] * Djebcrist [Djebcrist@notlogged] has joined #minecrafthelp
#103 [04:51] * Tossakan [Tossakan@notlogged] has joined #minecrafthelp
#104 [04:55] * Tossakan [Tossakan@notlogged] has quit. (Ping timeout: 195 seconds)
#105 [05:16] * minecrafthelp422 [minecrafthelp422@notlogged] has joined #minecrafthelp
#106 [05:16] * minecrafthelp422 [minecrafthelp422@notlogged] has quit. (Client Quit)
#107 [05:16] * minecrafthelp422 [minecrafthelp422@notlogged] has joined #minecrafthelp
#108 [05:17] * KyosakiYOuu [KyosakiYOuu@notlogged] has joined #minecrafthelp
#109 [05:17] * KyosakiYOuu [KyosakiYOuu@notlogged] has quit. (Client Quit)
#110 [05:20] * Starlight [Starlight@notlogged] has joined #minecrafthelp
#111 [05:21] <Starlight> why arent my minecraft starding?
#112 [05:22] <Starlight> why isnt my minecraft starting?*
#113 [05:24] <Starlight> is someone around here??????????????????
#114 [05:24] <Starlight> i am not good in waiting
#115 [05:25] <Starlight> please hurry
#116 [05:25] <Starlight> i dont have time all the day
#117 [05:25] <Starlight> i dont have time all the day
#118 [05:26] * Starlight [Starlight@notlogged] has left #minecrafthelp
#119 [05:47] * andr002ultr [andr002ultr@notlogged] has joined #minecrafthelp
#120 [05:47] * Guest85739 is now known as FabTheZen
#121 [05:48] * andr002ultr [andr002ultr@notlogged] has quit. (Client Quit)
#122 [05:54] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.92 [Firefox 43.0.1/20151216175450])
#123 [05:58] * brudi_stef [brudi_stef@notlogged] has joined #minecrafthelp
#124 [06:00] * brudi_stef [brudi_stef@notlogged] has quit. (Client Quit)
#125 [06:04] * ayumoon_0212 [ayumoon_0212@notlogged] has joined #minecrafthelp
#126 [06:04] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#127 [06:04] * ayumoon_0212 [ayumoon_0212@notlogged] has quit. (Client Quit)
#128 [06:09] * Anzhi is now known as Anzhelika|Away
#129 [06:34] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Read error: Connection reset by peer)
#130 [06:53] * mika26 [mika26@notlogged] has joined #minecrafthelp
#131 [06:54] <mika26> I can't log in. Not on minecraft or Mojang. It says wrong email or password. Then i changed my password and i still couldn't log in. What should i then do?
#132 [06:59] <Andrio> ??> mika26 login/throttle
#133 [06:59] <Absol> mika26: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#134 [06:59] <Absol> mika26: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#135 [07:02] <mika26> okay
#136 [07:02] * mika26 [mika26@notlogged] has quit. (Quit: Web client closed)
#137 [07:08] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#138 [07:09] * bildramer [bildramer@notlogged] has quit. (Killed (NickServ (GHOST command used by tumbleweed)))
#139 [07:09] * tumbleweed is now known as bildramer
#140 [07:15] * player123_3 [player123_3@notlogged] has joined #minecrafthelp
#141 [07:16] * dlgydms [dlgydms@notlogged] has joined #minecrafthelp
#142 [07:16] * dlgydms [dlgydms@notlogged] has quit. (Client Quit)
#143 [07:17] * player123_3 [player123_3@notlogged] has quit. (Client Quit)
#144 [07:45] * Josh__ [Josh__@notlogged] has joined #minecrafthelp
#145 [07:49] * Josh__ [Josh__@notlogged] has quit. (Ping timeout: 195 seconds)
#146 [07:51] * Kamikaze [Kamikaze@notlogged] has joined #minecrafthelp
#147 [07:53] * gabrielplaydowntall [gabrielplaydowntall@notlogged] has joined #minecrafthelp
#148 [07:54] * gabrielplaydowntall [gabrielplaydowntall@notlogged] has quit. (Client Quit)
#149 [07:55] * kajenthan [kajenthan@notlogged] has joined #minecrafthelp
#150 [07:57] * kajenthan [kajenthan@notlogged] has quit. (Client Quit)
#151 [08:05] * Meow-J [Meow-J@notlogged] has quit. (Ping timeout: 198 seconds)
#152 [08:10] * r-kuujhy [r-kuujhy@notlogged] has joined #minecrafthelp
#153 [08:10] * r-kuujhy [r-kuujhy@notlogged] has quit. (Client Quit)
#154 [08:14] * qaisgamer [qaisgamer@notlogged] has joined #minecrafthelp
#155 [08:15] * SLordB [SLordB@notlogged] has joined #minecrafthelp
#156 [08:16] <SLordB> someone hacked my account and changed my name and i want to change it back cause it haves a swear word and i cant change it cause i need to w8 30days
#157 [08:17] * qaisgamer [qaisgamer@notlogged] has quit. (Client Quit)
#158 [08:18] * Anzhelika|Away is now known as Anzhi
#159 [08:20] * milo [milo@notlogged] has joined #minecrafthelp
#160 [08:28] * lajollie [lajollie@notlogged] has joined #minecrafthelp
#161 [08:30] * BOZKURT [BOZKURT@notlogged] has joined #minecrafthelp
#162 [08:30] * lajollie [lajollie@notlogged] has quit. (Client Quit)
#163 [08:30] * BOZKURT [BOZKURT@notlogged] has quit. (Client Quit)
#164 [08:38] <SLordB> is somebody on
#165 [08:38] * SLordB [SLordB@notlogged] has quit. (Quit: Web client closed)
#166 [08:40] * xiller83 [xiller83@notlogged] has joined #minecrafthelp
#167 [08:44] * xiller83 [xiller83@notlogged] has quit. (Ping timeout: 195 seconds)
#168 [08:45] * k_ [k_@notlogged] has joined #minecrafthelp
#169 [08:47] * k_ [k_@notlogged] has quit. (Client Quit)
#170 [09:08] * gabigou [gabigou@notlogged] has joined #minecrafthelp
#171 [09:09] * gabigou [gabigou@notlogged] has quit. (Client Quit)
#172 [09:10] * thapa [thapa@notlogged] has joined #minecrafthelp
#173 [09:11] * thapa [thapa@notlogged] has quit. (Client Quit)
#174 [09:21] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#175 [09:24] * AZAZ [AZAZ@notlogged] has joined #minecrafthelp
#176 [09:24] * AZAZ [AZAZ@notlogged] has quit. (Client Quit)
#177 [09:32] * emre57 [emre57@notlogged] has joined #minecrafthelp
#178 [09:41] * Meow-J [Meow-J@notlogged] has quit. (Ping timeout: 183 seconds)
#179 [09:43] * viniciuskaue123318 [viniciuskaue123318@notlogged] has joined #minecrafthelp
#180 [09:43] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#181 [09:45] * viniciuskaue123318_ [viniciuskaue123318_@notlogged] has joined #minecrafthelp
#182 [09:46] * viniciuskaue123318 [viniciuskaue123318@notlogged] has quit. (Ping timeout: 195 seconds)
#183 [09:47] * viniciuskaue123318_ [viniciuskaue123318_@notlogged] has quit. (Client Quit)
#184 [09:49] * milo [milo@notlogged] has quit. (Ping timeout: 195 seconds)
#185 [09:52] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 186 seconds)
#186 [09:54] * Zen [Zen@notlogged] has joined #minecrafthelp
#187 [09:55] * Zen is now known as Guest30953
#188 [09:56] <Guest30953> hi, someone speak spanish¿?
#189 [09:58] <Guest30953> try again (=_=)
#190 [09:58] <Guest30953> I downloaded the launcher.exe of the website but double-click the program does not start. My computer uses Windows XP 32bit and does not have java.
#191 [09:59] <pie_flavor> Guest30953: If you use the exe file, you must have Java installed.
#192 [09:59] <pie_flavor> And I speak a little bit of Spanish
#193 [09:59] * Trumo [Trumo@notlogged] has joined #minecrafthelp
#194 [09:59] <Trumo> Hello?
#195 [10:00] <Trumo> Absol, could you help me?
#196 [10:00] <Trumo> About from what happend yesturday
#197 [10:00] <pie_flavor> ?? bot
#198 [10:00] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#199 [10:01] * arkamalak [arkamalak@notlogged] has joined #minecrafthelp
#200 [10:01] <pie_flavor> Trumo: I can see what happened yesterday, I can help
#201 [10:01] <pie_flavor> What's up?
#202 [10:02] <Trumo> OkayYesturday i changed my name and when u change ur name u restart mc and relogin in
#203 [10:02] <Guest30953> is there any other way to make the launcher.exe work. I tried to download a previous version of maincraf to play ofline and it works without problem. I do not understand why I can not install it. I had no problem at home none but the computer is much more current.
#204 [10:02] <pie_flavor> Guest30953: Just install Java. It's very easy. And Minecraft will not work without it.
#205 [10:02] <Trumo> And i forgot to do that but i had name so i shut mc and re started luancher and wouldn't get let log in, other helper said wait 3 hours so i waited 24 hours and still won't work
#206 [10:03] <pie_flavor> Trumo: You are logging in with your email and password, correct? Not your username?
#207 [10:03] <Trumo> Yes.
#208 [10:03] <Trumo> I have it written down, this has happend before but some how got fixed
#209 [10:03] <pie_flavor> Have you tried resetting your password?
#210 [10:03] <Trumo> The email just never comes through.
#211 [10:03] <Trumo> I've copied the email
#212 [10:03] <pie_flavor> Trumo: What is your email provider?
#213 [10:03] * paul_ [paul_@notlogged] has joined #minecrafthelp
#214 [10:03] * arkamalak [arkamalak@notlogged] has quit. (Client Quit)
#215 [10:04] <Trumo> Gmail
#216 [10:04] <pie_flavor> \Hmm.
#217 [10:04] * paul_ [paul_@notlogged] has quit. (Client Quit)
#218 [10:04] <pie_flavor> It is possible that someone stole your account.
#219 [10:04] <pie_flavor> Changed the email, changed the password.
#220 [10:05] <Trumo> No, as this has happened before as soon i changed my name, so you ever changed ur name on mc?
#221 [10:05] * Pippo [Pippo@notlogged] has joined #minecrafthelp
#222 [10:05] <pie_flavor> Trumo: Yes, multiple times. This never happens.
#223 [10:05] <Trumo> You have to re log in for name to go through, which i didn't do,
#224 [10:05] <Trumo> You have to re log in for name to go through, which i didn't do,
#225 [10:05] * Pippo [Pippo@notlogged] has left #minecrafthelp
#226 [10:05] <Trumo> Relog in in launcher
#227 [10:05] <Trumo> This happened before when i changed my name
#228 [10:05] <pie_flavor> That's actually false. The login token is all that's necessary, and that doesn't change when your username changes; only when your email or password are changed.
#229 [10:06] <pie_flavor> I've changed my name a few times, and never experienced that.
#230 [10:06] <Trumo> I'm not sure because i didn't log in, had to re start mc said i couldn't log in and said wrong details
#231 [10:06] <Trumo> I found this out when changing my skin and wouldn't log me in
#232 [10:07] <Trumo> Just tried loggin in on mc website on mc and mojang.
#233 [10:07] <pie_flavor> Trumo: If you can't reset your password, that means the email has changed.
#234 [10:07] <pie_flavor> Meaning someone stole the account.
#235 [10:07] <Trumo> No because this happend before when i changed my name
#236 [10:08] * Hopkins [Hopkins@notlogged] has joined #minecrafthelp
#237 [10:08] <pie_flavor> Trumo: It doesn't matter what your name is.
#238 [10:08] * JudtinBoy13 [JudtinBoy13@notlogged] has joined #minecrafthelp
#239 [10:08] <Trumo> I have access to log into my email rn and google hasn't said that some accessed my account
#240 [10:08] <Hopkins> Hi
#241 [10:08] <Trumo> from a diffrent location.
#242 [10:08] <pie_flavor> What your name is has zero effect on your Mojang account.
#243 [10:08] <Trumo> Ik that.
#244 [10:08] <pie_flavor> If you can't reset your password, and can't log in, someone has changed your password and email.
#245 [10:08] <Trumo> But this thing has happended before when i changed my name before
#246 [10:08] <Trumo> No....
#247 [10:09] <Trumo> I tried a diffrent email i don't use
#248 [10:09] <Hopkins> Can somebody help me with a problem?
#249 [10:09] <Trumo> Still no email
#250 [10:09] <Hopkins> http://paste.ubuntu.com/23354058/
#251 [10:09] <pie_flavor> Trumo: No, they changed it to their own email. To steal your account.
#252 [10:09] <Trumo> .....
#253 [10:09] <Trumo> .....
#254 [10:09] * JudtinBoy13 [JudtinBoy13@notlogged] has left #minecrafthelp
#255 [10:09] <Trumo> Let me try change email
#256 [10:10] <pie_flavor> I'm not sure why you're arguing with me. This is the only reason that you wouldn't be able to reset the password.
#257 [10:10] * emre57 [emre57@notlogged] has quit. (Quit: Web client closed)
#258 [10:10] <Trumo> see, i request and said that the email i put in was working
#259 [10:10] <Trumo> i reset the email let me check
#260 [10:10] * vinrambo [vinrambo@notlogged] has joined #minecrafthelp
#261 [10:11] <pie_flavor> Hopkins: One moment. The tool that we use for this is currently not working, this may take longer than expected.
#262 [10:11] <Trumo> Success! Instructions for how to change your e-mail address have been sent to ********************@gmail.com Please note that it may take a while for the e-mail to arrive.
#263 [10:11] <pie_flavor> Trumo: Were they sent?
#264 [10:11] <Trumo> It said may take while so i'll wait and check please stay on
#265 [10:12] * joker [joker@notlogged] has joined #minecrafthelp
#266 [10:12] <pie_flavor> Trumo: Can't guarantee that, am at school.
#267 [10:12] <Hopkins> oke ty pie_flavor
#268 [10:12] <Trumo> okay.
#269 [10:12] * joker is now known as Guest88353
#270 [10:12] * Anzhi is now known as Anzhelika|Away
#271 [10:12] <Trumo> Plus, my mc email i don't use any email for that
#272 [10:12] * Guest30953 [Guest30953@notlogged] has quit. (Ping timeout: 195 seconds)
#273 [10:12] <Trumo> So impossible for them to steal it
#274 [10:13] <Guest88353> lolpolooloolo
#275 [10:13] <Guest88353> lololololololololololoolololololollololololoollo
#276 [10:13] <Trumo> When do reset things in past, mc emails never come
#277 [10:13] * Guest88353 [Guest88353@notlogged] has quit. (Client Quit)
#278 [10:14] <pie_flavor> Trumo: Unfortunately, there's not much I can say. This is an account issue, and as such, I can't solve it.
#279 [10:14] <pie_flavor> You'll need to contact Mojang directly at the site Absol will link.
#280 [10:14] <Trumo> Can i like skype and sow you?
#281 [10:14] <pie_flavor> ??> Trumo mojang/email]
#282 [10:14] <pie_flavor> ??> Trumo mojang/email
#283 [10:14] <Absol> Trumo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#284 [10:14] <Absol> Trumo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#285 [10:14] * vinrambo [vinrambo@notlogged] has quit. (Ping timeout: 195 seconds)
#286 [10:14] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#287 [10:15] <Trumo> So can i like skype and show screen to make more sense?
#288 [10:15] <pie_flavor> Trumo: Contact Mojang. If you can't log in, it's an account issue. Follow the link Absol gave.
#289 [10:15] <Trumo> It sames my name?
#290 [10:15] <Trumo> MC name or irl?
#291 [10:16] <pie_flavor> Trumo: Real name.
#292 [10:17] * Kamikaze [Kamikaze@notlogged] has quit. (Quit: Web client closed)
#293 [10:18] <Trumo> 1 sex
#294 [10:18] <Trumo> sec*
#295 [10:19] <pie_flavor> profanity detected
#296 [10:19] <pie_flavor> jk
#297 [10:20] * tobias205 [tobias205@notlogged] has joined #minecrafthelp
#298 [10:20] * tobias205 [tobias205@notlogged] has joined #minecrafthelp
#299 [10:21] * tobias205 [tobias205@notlogged] has left #minecrafthelp
#300 [10:22] <Trumo> xD
#301 [10:22] <Trumo> I sent email how long till they reply?
#302 [10:24] <Trumo> ik that my email ain't been stolen cause i got email
#303 [10:25] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#304 [10:25] * Trumo [Trumo@notlogged] has quit. (Quit: Web client closed)
#305 [10:25] * Anzhelika|Away is now known as Anzhi
#306 [10:32] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#307 [10:43] * HerrSpeichern [HerrSpeichern@notlogged] has joined #minecrafthelp
#308 [10:44] <HerrSpeichern> hey i had an idea for an new minecraft version where can i send it to
#309 [10:44] * Mikele [Mikele@notlogged] has joined #minecrafthelp
#310 [10:45] <Mikele> So i am running a private server for me and my brother, and the server keeps crashing
#311 [10:46] <Mikele> the last thing we did is enter the nether
#312 [10:47] <Mikele> are there any helpers online atm?
#313 [10:47] <Lutzee> HerrSpeichern: reddit.com/r/minecraftsuggestions
#314 [10:47] <Lutzee> Mikele: We will need the crash report from the server
#315 [10:47] <HerrSpeichern> thanks :D
#316 [10:47] <Lutzee> There should be a folder in the server directory called 'crash-reports'
#317 [10:48] <Lutzee> use...
#318 [10:48] <Lutzee> ?? paste/ubuntu
#319 [10:48] <Lutzee> ?? paste
#320 [10:48] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#321 [10:49] <Mikele> Heres a paste of the crash report
#322 [10:49] <Mikele> http://paste.ubuntu.com/23354211/
#323 [10:49] <pie_flavor> Mikele: well that's interesting
#324 [10:50] <pie_flavor> ??> Mikele win/reinst
#325 [10:50] <Absol> Mikele: You may need to reinstall the locally installed files that Minecraft puts into place.
#326 [10:50] <Absol> Mikele: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#327 [10:50] <pie_flavor> Wait, nvm. You said this was a server
#328 [10:50] <Lutzee> pie_flavor: server, not client
#329 [10:50] <pie_flavor> woops
#330 [10:50] <Mikele> thats good
#331 [10:50] <pie_flavor> here's the thing
#332 [10:50] <Lutzee> Oh
#333 [10:51] <pie_flavor> it says it can't tell if it's modded
#334 [10:51] <pie_flavor> are you using mods?
#335 [10:51] <Mikele> nope
#336 [10:51] <Lutzee> Mikele: The server is underperforming and the watchdog is killing the process because of it
#337 [10:51] <Lutzee> You need to run it on a faster PC
#338 [10:51] <Lord_Ralex> The server is actually in a repeating loop
#339 [10:52] <Lord_Ralex> It's doing the same method calls repeatedly
#340 [10:52] <pie_flavor> yup
#341 [10:52] <pie_flavor> ^
#342 [10:52] <Lord_Ralex> Which in turn, triggers watchdog
#343 [10:52] <pie_flavor> a faster PC would just crash earlier.
#344 [10:52] <Mikele> ... i run it on a pretty fast pc. ill paste the specs. hang on
#345 [10:52] <pie_flavor> Mikele: it has nothing to do with how fast the PC is
#346 [10:52] <pie_flavor> that's what me n Lord_Ralex are saying
#347 [10:53] <Lord_Ralex> Mikele, so this is *purely* vanilla? Not using something like spigot or sponge?
#348 [10:53] <Lutzee> whatever is happening, its getting overloaded and watchdog is killing it
#349 [10:53] <pie_flavor> Lutzee: For a good reason - it's stuck in an infinite loop.
#350 [10:53] <Mikele> no. pure vanilla
#351 [10:54] <Mikele> and the last thing that happened iswe went into the nether. and after that it started to glitch out
#352 [10:54] <pie_flavor> Mikele: Can you try and redownload the server JAR?
#353 [10:54] <Mikele> yeah, could i use the same world?
#354 [10:54] <pie_flavor> It's incredibly unlikely that it was modified, but if it can't tell if it's modded or not, something might be up with it.
#355 [10:55] <pie_flavor> Yeah, use the same world. But first, open it up, and if there's a file named '.lock' or 'session.lock', delete it.
#356 [10:55] <Mikele> what will that do?
#357 [10:55] <pie_flavor> just means that it can open it
#358 [10:56] <Mikele> oh ok'
#359 [10:56] <pie_flavor> minecraft locks the world while it's running, and unlocks it when it stops
#360 [10:56] <pie_flavor> to prevent other programs from modifying it
#361 [10:56] <pie_flavor> if it crashes, it might not have unlocked it
#362 [10:56] <Lutzee> Definitely won't have unlocked it
#363 [10:57] <Mikele> yeat it had session.lock in it
#364 [10:58] <Lutzee> Lord_Ralex: do you still have access to hopper.minecraft.net?
#365 [10:58] <Lord_Ralex> Lutzee, last time i tried, yes
#366 [10:58] <Lutzee> Upload the crash there and it should deobf it
#367 [10:59] <Lord_Ralex> lovely, the admin link 503'ed
#368 [10:59] <pie_flavor> i've been using MCPBot_Reborn for that
#369 [10:59] <pie_flavor> doesn't reveal much
#370 [10:59] <Lutzee> Yeah not been to stable as of recently
#371 [11:00] <pie_flavor> Lutzee: remember that crash reports don't show arguments, and there are many different method signatures
#372 [11:00] <Mikele> i redownloaded it, but its still in that loop...
#373 [11:00] <Lutzee> Still gives a good idea of what area of the code broke
#374 [11:00] <pie_flavor> Lutzee: sorta, but not really
#375 [11:00] <pie_flavor> i mean try typing /msg MCPBot_Reborn !gm aid.a
#376 [11:00] <Lutzee> Oh
#377 [11:00] <pie_flavor> which was one of the entries in the trace
#378 [11:01] <Lutzee> You're doing it one stack frame at a time
#379 [11:01] <pie_flavor> i mean, it's repeating
#380 [11:02] <Lutzee> The full stack trace deobf ed will reveal more
#381 [11:02] <pie_flavor> Lutzee: for it to mean anything, you'd need not only the method names but the arguments.
#382 [11:02] <pie_flavor> did you try the command?
#383 [11:03] <Lord_Ralex> TBF, MCPBot is using what the community has determined
#384 [11:03] <Lutzee> Indeed
#385 [11:03] <Lord_Ralex> While hopper would use w/e Mojang decided
#386 [11:03] <pie_flavor> not the important part, tho. aid.a, for instance, can mean 83 different things. we'd never know which ones without the full signature, which this crash report does not tell us.
#387 [11:05] <pie_flavor> seems like it's trying to do BlockLocation math
#388 [11:05] <pie_flavor> and getting stuck in a recursive loop
#389 [11:06] * pim [pim@notlogged] has joined #minecrafthelp
#390 [11:06] * pim [pim@notlogged] has quit. (Client Quit)
#391 [11:10] * mazalan01 [mazalan01@notlogged] has joined #minecrafthelp
#392 [11:11] <Lutzee> Can't use hopper on my phone very well
#393 [11:11] * joaocouto [joaocouto@notlogged] has joined #minecrafthelp
#394 [11:12] <Lutzee> Will sort it when I'm home
#395 [11:12] <Mikele> just a question... in the player data file, is dimention -1 nether?
#396 [11:12] * joaocouto [joaocouto@notlogged] has quit. (Client Quit)
#397 [11:13] * mazalan01 [mazalan01@notlogged] has quit. (Ping timeout: 195 seconds)
#398 [11:14] <pie_flavor> Mikele: Yes.
#399 [11:14] <pie_flavor> DIM1 is end, DIM-1 is nether
#400 [11:15] * matheus2006 [matheus2006@notlogged] has joined #minecrafthelp
#401 [11:15] <matheus2006> socorro
#402 [11:16] * Foxler [Foxler@notlogged] has joined #minecrafthelp
#403 [11:16] * matheus2006 [matheus2006@notlogged] has quit. (Client Quit)
#404 [11:17] * tobias205 [tobias205@notlogged] has joined #minecrafthelp
#405 [11:17] * Foxler [Foxler@notlogged] has quit. (Client Quit)
#406 [11:20] <Lutzee> Mikele, pie_flavor: thought, trying to enter nether, game is struggling to find location to put netherportal
#407 [11:20] * Tijnepping [Tijnepping@notlogged] has joined #minecrafthelp
#408 [11:20] <pie_flavor> possibly
#409 [11:22] * Tijnepping [Tijnepping@notlogged] has quit. (Client Quit)
#410 [11:23] * Shkodran [Shkodran@notlogged] has joined #minecrafthelp
#411 [11:23] * Shkodran [Shkodran@notlogged] has joined #minecrafthelp
#412 [11:23] * tobias205 [tobias205@notlogged] has left #minecrafthelp
#413 [11:24] <Shkodran> How to Fix internal exception java.lang.nullpointerexception
#414 [11:28] * Shkodran [Shkodran@notlogged] has quit. (Ping timeout: 195 seconds)
#415 [11:28] * Shkodran [Shkodran@notlogged] has joined #minecrafthelp
#416 [11:29] * TobyReese [TobyReese@notlogged] has joined #minecrafthelp
#417 [11:30] * Urkisz [Urkisz@notlogged] has joined #minecrafthelp
#418 [11:31] <TobyReese> Hi. I am currently logging in to Minecraft, and I was signed out. I tried to sign back in, and it wouldn't work. I reset my password twice, and I still couldn't log in. My email was correct, and my password was reset twice. It told me I had an unknown email or password.
#419 [11:31] * Urkisz [Urkisz@notlogged] has quit. (Client Quit)
#420 [11:31] * kees [kees@notlogged] has joined #minecrafthelp
#421 [11:31] * kees [kees@notlogged] has joined #minecrafthelp
#422 [11:32] * kees [kees@notlogged] has left #minecrafthelp
#423 [11:32] * Shkodran [Shkodran@notlogged] has quit. (Ping timeout: 195 seconds)
#424 [11:33] <Lutzee> ??> tobyreese login/throttle
#425 [11:33] <Absol> TobyReese: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#426 [11:33] <Absol> TobyReese: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#427 [11:34] <TobyReese> Oh. Okay. So in about 3-4 hours, reset my password? Or log in with correct password?
#428 [11:35] <Lutzee> Reset is the best option
#429 [11:37] <TobyReese> ok thnx
#430 [11:44] <Mikele> sorry back
#431 [11:47] * erogames [erogames@notlogged] has joined #minecrafthelp
#432 [11:48] <Lutzee> Mikele, I'll be home shortly so I can look
#433 [11:49] <Lutzee> 15 mins
#434 [11:49] <Mikele> okay, so when i went into the nether the first time, it put another two portals. what im am going to do is get all the players out of that dimention and see if that helps
#435 [11:50] * Alicia [Alicia@notlogged] has joined #minecrafthelp
#436 [11:50] <Alicia> My username was changed on Oct. 14 but I didn't change it. Now I can't change it back for 30 days?
#437 [11:51] * John_ [John_@notlogged] has joined #minecrafthelp
#438 [11:51] * Alicia [Alicia@notlogged] has quit. (Client Quit)
#439 [11:52] <John_> I bought 3 tickets for minecon (for my son, his friend and myself). We received the cape for only one user. How do I get the other 2 capes?
#440 [11:53] <GreyVulpine> John_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#441 [11:54] * Tomas [Tomas@notlogged] has joined #minecrafthelp
#442 [11:55] <John_> Ok I'll go do that. Thanks
#443 [11:55] <Tomas> Hello. I am tying to start "Minecraft Windows 10 Edition Beta" but this will not start. The software is closing down at ones.
#444 [11:56] <Mikele> Tomas Do you get to the mojang splash screen?
#445 [11:58] * John_ [John_@notlogged] has quit. (Ping timeout: 195 seconds)
#446 [11:58] <Tomas> No do only see the star screen and the logo. then is stops and close down
#447 [11:59] <Mikele> Star screen? what logo, the mojang logo?
#448 [12:00] <Tomas> Yes. the withe start sreen and the logo Mojang
#449 [12:00] <Lutzee> Mikele, win 10 version is different to the main pc version
#450 [12:00] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#451 [12:01] <Mikele> Lutzee yes i know, ive had some experience with it
#452 [12:01] <Tomas> Yes it is. this one works with the pocket edition that we have on the I pad.
#453 [12:01] <Lutzee> Just checking
#454 [12:02] <Lutzee> Tomas, try reinstalling please
#455 [12:02] <Tomas> Thanks. I will tyre to do that then.
#456 [12:05] <Lutzee> Home..
#457 [12:07] <Mikele> So i fixed my problem, but now it crashed with the description: Exception generating new chunk. below that line it saidjava.lang.OutOfMemoryError: Java heap space
#458 [12:07] <Mikele> Should i allowcate more ram to the server?
#459 [12:09] <Lutzee> yes
#460 [12:09] <Mikele> alright
#461 [12:09] <Lutzee> How much are you allocating atm?
#462 [12:10] <Mikele> 1g
#463 [12:10] <Tomas> The reset of the "app" inhe windows 10 did work fine now ir runns fine. Thank again.
#464 [12:12] * Tomas [Tomas@notlogged] has quit. (Quit: Web client closed)
#465 [12:21] * jo [jo@notlogged] has joined #minecrafthelp
#466 [12:21] * jo [jo@notlogged] has joined #minecrafthelp
#467 [12:21] * jo [jo@notlogged] has left #minecrafthelp
#468 [12:22] * Sinic5128 [Sinic5128@notlogged] has joined #minecrafthelp
#469 [12:23] * needhelp [needhelp@notlogged] has joined #minecrafthelp
#470 [12:23] * Skynand1 [Skynand1@notlogged] has joined #minecrafthelp
#471 [12:23] <needhelp> what do i do if i only remember my username
#472 [12:24] <mattym> needhelp, Remember more.
#473 [12:25] * zamtHEMAN444 [zamtHEMAN444@notlogged] has joined #minecrafthelp
#474 [12:26] <zamtHEMAN444> hey can someone help o hav rhtis error. (SunCertPathBuilderException: unable to find valid certificatio path to requested target)
#475 [12:26] * zamtHEMAN444 [zamtHEMAN444@notlogged] has quit. (Client Quit)
#476 [12:27] * louiislagente [louiislagente@notlogged] has joined #minecrafthelp
#477 [12:27] * louiislagente [louiislagente@notlogged] has quit. (Client Quit)
#478 [12:28] * needhelp [needhelp@notlogged] has quit. (Ping timeout: 195 seconds)
#479 [12:28] * sizzybubbele [sizzybubbele@notlogged] has joined #minecrafthelp
#480 [12:29] * sizzybubbele [sizzybubbele@notlogged] has quit. (Client Quit)
#481 [12:29] * mofeed [mofeed@notlogged] has joined #minecrafthelp
#482 [12:29] * lebar123 [lebar123@notlogged] has joined #minecrafthelp
#483 [12:29] <mofeed> mfdsgfdgF
#484 [12:29] * lebar123 [lebar123@notlogged] has quit. (Client Quit)
#485 [12:29] * Sinic5128 [Sinic5128@notlogged] has quit. (Quit: Web client closed)
#486 [12:29] <mofeed> @ABSOL
#487 [12:30] <mofeed>
#488 [12:30] <mofeed>
#489 [12:30] <mofeed>
#490 [12:30] <mofeed>
#491 [12:30] * Absol kicked mofeed from #minecrafthelp (Reason: ofeed :Stop spamming)
#492 [12:30] * Skynand1 [Skynand1@notlogged] has quit. (Ping timeout: 195 seconds)
#493 [12:32] * mofeed [mofeed@notlogged] has joined #minecrafthelp
#494 [12:32] <mofeed>
#495 [12:33] <mofeed>
#496 [12:33] <mofeed>
#497 [12:33] <mofeed>
#498 [12:33] <mofeed>
#499 [12:33] * Absol kicked mofeed from #minecrafthelp (Reason: ofeed :Stop spamming)
#500 [12:35] * Mikele [Mikele@notlogged] has quit. (Quit: Web client closed)
#501 [12:51] * Lejan [Lejan@notlogged] has joined #minecrafthelp
#502 [12:52] <Lejan> hi, I try to update my current minecraft.exe and then I'm told that probably my graphic driver is too old. I've updated to win10 lately. And my pc is a bit old. So intel's driver tool does not find anything to update. The pc's informations are here: http://paste.ubuntu.com/23354863/ Anyone out there who could help me?
#503 [12:53] <mattym> Lejan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#504 [12:55] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#505 [12:58] <Lejan> mattym, thank you for the fast answer. even though I don't like it, of course.
#506 [13:04] * Brombeertje [Brombeertje@notlogged] has joined #minecrafthelp
#507 [13:14] * FireZoran [FireZoran@notlogged] has joined #minecrafthelp
#508 [13:15] <FireZoran> Hi guys i need help because i got an old computer from my dad and i´m afraid that the graphic card is to old
#509 [13:15] <mattym> FireZoran, Do you have the link to your dxdiag report? If so please post the link in this chat.
#510 [13:16] <FireZoran> ---- Minecraft Crash Report ---- // My bad. Time: 20-10-16 14:39 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.
#511 [13:16] <FireZoran> this one
#512 [13:16] <mattym> ??> FireZoran win/dxdiag
#513 [13:16] <Absol> FireZoran: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#514 [13:16] <FireZoran> okay
#515 [13:16] <mattym> FireZoran, Do all the instructions in the link from Absol, get me the link/url it has you create.
#516 [13:16] <FireZoran> okay
#517 [13:20] <FireZoran> http://paste.ubuntu.com/23355003/
#518 [13:20] <FireZoran> there you go
#519 [13:20] <mattym> FireZoran, One moment
#520 [13:20] <FireZoran> okay
#521 [13:21] * wellington [wellington@notlogged] has joined #minecrafthelp
#522 [13:21] * wellington [wellington@notlogged] has quit. (Client Quit)
#523 [13:21] <mattym> FireZoran, Yeah, your hardware doesnt meet the minimum requirements for the game.
#524 [13:22] <FireZoran> so which version can i play=
#525 [13:22] <mattym> FireZoran, None, you computer doesnt meet the minimum requirements.
#526 [13:23] <FireZoran> ow okay thank you
#527 [13:23] <FireZoran> bye
#528 [13:23] * Sc4L3TS1CKST3R [Sc4L3TS1CKST3R@notlogged] has joined #minecrafthelp
#529 [13:24] <Sc4L3TS1CKST3R> I cannot log into my minecraft account. When I try, it says SocketException: Unrecognized Windows Sockets Error
#530 [13:24] <mattym> ??> Sc4L3TS1CKST3R win/elevated-cmd
#531 [13:24] <Absol> Sc4L3TS1CKST3R: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#532 [13:24] <mattym> Sc4L3TS1CKST3R, Do the instructions Absol wrote, then let me know when you have the window open
#533 [13:25] <Sc4L3TS1CKST3R> Ok I did that
#534 [13:25] <mattym> Sc4L3TS1CKST3R, Type the following command then hit enter: netsh winsock reset
#535 [13:26] <Sc4L3TS1CKST3R> Do I open mc now?
#536 [13:26] <mattym> Sc4L3TS1CKST3R, read what i said
#537 [13:26] <Sc4L3TS1CKST3R> Ok now what?
#538 [13:26] <mattym> Sc4L3TS1CKST3R, Let me know what it says safter you enter that command
#539 [13:27] <tyteen4a03> mattym: hm, this is new to me
#540 [13:27] <Sc4L3TS1CKST3R> The requested operation requires elevation
#541 [13:27] <mattym> Sc4L3TS1CKST3R, Make sure you open the CMD the exact way Absol instructed
#542 [13:28] <Sc4L3TS1CKST3R> I think I know the problem
#543 [13:28] <Sc4L3TS1CKST3R> I can't run the cod right because I have parental controls on my computer
#544 [13:28] <Sc4L3TS1CKST3R> **cmd
#545 [13:29] <mattym> Sc4L3TS1CKST3R, Probably causing the minecraft issues as well
#546 [13:29] <Sc4L3TS1CKST3R> Yes I will try later without parental controls
#547 [13:30] * Sc4L3TS1CKST3R [Sc4L3TS1CKST3R@notlogged] has quit. (Quit: Web client closed)
#548 [13:31] <tyteen4a03> mattym: is resetting winsock tried now first?
#549 [13:32] <mattym> tyteen4a03, For an error like that one, usually a good bet
#550 [13:32] <tyteen4a03> oh ok
#551 [13:34] * wa [wa@notlogged] has joined #minecrafthelp
#552 [13:34] * wa [wa@notlogged] has quit. (Client Quit)
#553 [13:37] * Lejan [Lejan@notlogged] has quit. (Ping timeout: 195 seconds)
#554 [13:38] * lenka [lenka@notlogged] has joined #minecrafthelp
#555 [13:40] * IneedHelp [IneedHelp@notlogged] has joined #minecrafthelp
#556 [13:40] <IneedHelp> I have a problem with Minecraft. Seeking help. This'm always out when you try to start: [20:35:52] [main/INFO]: Setting user: SuperRedGirl [20:35:52] [main/INFO]: (Session ID is token: :ea9434a5e1b331ea86ff64daacd09090) [20:35:53] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:35:53] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nC
#557 [13:41] * lenka [lenka@notlogged] has quit. (Ping timeout: 195 seconds)
#558 [13:42] <IneedHelp> Can someone help?
#559 [13:43] <IneedHelp> I really need help
#560 [13:43] * Leo [Leo@notlogged] has joined #minecrafthelp
#561 [13:44] <IneedHelp> My problem is this:
#562 [13:45] <IneedHelp> [20:43:10] [main/INFO]: Setting user: UserName123 [20:43:10] [main/INFO]: (Session ID is token: :38c948a127073ffda6d69a20f13977e0) [20:43:12] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:43:12] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.1.jar:?] at org.lwjgl.opengl.WindowsPeerInfo
#563 [13:45] * NaturalGod1 [NaturalGod1@notlogged] has joined #minecrafthelp
#564 [13:46] <NaturalGod1> ne
#565 [13:46] <NaturalGod1> me minecraft crash report
#566 [13:46] <IneedHelp> me, too
#567 [13:46] <IneedHelp> [20:43:10] [main/INFO]: Setting user: UserName123 [20:43:10] [main/INFO]: (Session ID is token: :38c948a127073ffda6d69a20f13977e0) [20:43:12] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:43:12] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.1.jar:?] at org.lwjgl.opengl.WindowsPeerInfo
#568 [13:46] <NaturalGod1> help me me minecraft carsh
#569 [13:46] <NaturalGod1> crash
#570 [13:47] <NaturalGod1> hey
#571 [13:47] <IneedHelp> Hey
#572 [13:47] <NaturalGod1> me minecraft crash help me
#573 [13:47] * NaturalGod1 [NaturalGod1@notlogged] has quit. (Client Quit)
#574 [13:47] <IneedHelp> I'm not admin and I need help!
#575 [13:47] * Leo [Leo@notlogged] has quit. (Client Quit)
#576 [13:48] * Leo [Leo@notlogged] has joined #minecrafthelp
#577 [13:48] * ratrix [ratrix@notlogged] has joined #minecrafthelp
#578 [13:48] <IneedHelp> Hey
#579 [13:48] <IneedHelp> [20:43:10] [main/INFO]: Setting user: UserName123 [20:43:10] [main/INFO]: (Session ID is token: :38c948a127073ffda6d69a20f13977e0) [20:43:12] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:43:12] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.1.jar:?] at org.lwjgl.opengl.WindowsPeerInfo
#580 [13:49] <IneedHelp> thisismy crash report
#581 [13:49] * Arthur [Arthur@notlogged] has joined #minecrafthelp
#582 [13:49] <mattym> IneedHelp, Do you have the link to your dxdiag report? If so please post the link in this chat.
#583 [13:51] <IneedHelp> [20:43:10] [main/INFO]: Setting user: UserName123 [20:43:10] [main/INFO]: (Session ID is token: :38c948a127073ffda6d69a20f13977e0) [20:43:12] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:43:12] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.1.jar:?] at org.lwjgl.opengl.WindowsPeerInfo
#584 [13:51] <mattym> ??> IneedHelp win/dxdiag
#585 [13:51] <Absol> IneedHelp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#586 [13:51] <IneedHelp> tHANKS
#587 [13:52] * ratrix [ratrix@notlogged] has quit. (Client Quit)
#588 [13:53] * Leo__ [Leo__@notlogged] has joined #minecrafthelp
#589 [13:54] * Leo [Leo@notlogged] has quit. (Quit: Web client closed)
#590 [13:54] * Hadgebadger [Hadgebadger@notlogged] has joined #minecrafthelp
#591 [13:54] * Leo [Leo@notlogged] has joined #minecrafthelp
#592 [13:56] <Hadgebadger> Hello. I'm having an issue with my Minecraft launcher. Its allowing me to log in, but if I press Play, nothing happens. In the log it says something about not being able to save version data. Any advice is appreciated, thanks.
#593 [13:56] * Leo__ [Leo__@notlogged] has quit. (Ping timeout: 195 seconds)
#594 [13:56] <mattym> Hadgebadger, Can you tell me exactly what the error that comes up is
#595 [13:57] <Hadgebadger> Its: [13:47:46 ERROR]: Couldn't save version info to install CompleteVersion{id='1.10.2',
#596 [13:57] <mattym> ??> Hadgebadger launcher/crash-lo
#597 [13:57] <mattym> ??> Hadgebadger launcher/crash-log
#598 [13:57] <Absol> Hadgebadger: We need to see your crash log, which appears after a crash.
#599 [13:57] <Absol> Hadgebadger: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#600 [13:58] <Hadgebadger> Thanks! One sec. :)
#601 [13:59] <Hadgebadger> I think I did it. http://paste.ubuntu.com/23355139/
#602 [14:00] <mattym> Hadgebadger, Close the game completely
#603 [14:00] <mattym> Hadgebadger, Do you have a desktop shortcut for minecraft?
#604 [14:01] <Hadgebadger> I do.
#605 [14:01] <mattym> Hadgebadger, Right click it and select Run as Admin.
#606 [14:01] <Hadgebadger> Okey doke
#607 [14:01] <mattym> Hadgebadger, See if it starts that way
#608 [14:02] <Hadgebadger> It's saying theres and Invalid Token
#609 [14:02] <IneedHelp> I'mcopy text
#610 [14:03] <IneedHelp> Where i can post it?
#611 [14:03] <Hadgebadger> Dang. Now I'm logged in but still having the same issue. :(
#612 [14:04] * manuelgta5 [manuelgta5@notlogged] has joined #minecrafthelp
#613 [14:05] <IneedHelp> I'm in this chat long time
#614 [14:05] <IneedHelp> can someone help me?
#615 [14:05] <mattym> IneedHelp, Follow the instructions Absol linked you
#616 [14:06] <mattym> Hadgebadger, Same crashlog?
#617 [14:06] <IneedHelp> Okcan I give here you text
#618 [14:06] <Hadgebadger> Yes. :(
#619 [14:06] <mattym> IneedHelp, You need to get me the link/url the instructions tell you to get
#620 [14:06] <mattym> ??> Hadgebadger win/reinst
#621 [14:06] <Absol> Hadgebadger: You may need to reinstall the locally installed files that Minecraft puts into place.
#622 [14:06] <Absol> Hadgebadger: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#623 [14:06] <mattym> Hadgebadger, Try the instructions Absol just wrote
#624 [14:07] <IneedHelp> I'm finished that
#625 [14:07] <mattym> Hadgebadger, When you restart the game, do it as Admin again
#626 [14:07] <mattym> IneedHelp, I need the link/url the instructions tell you to make
#627 [14:07] <IneedHelp> ----------------- System Information ------------------ Time of this report: 10/20/2016, 20:52:25 Machine name: X-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.161004-1602) Language: Bosnian (Latin) (Regional Setting: Bosnian (Latin)) System Manufacturer: MSI System Model: MS-7592 BIOS: Default System BIOS
#628 [14:07] <mattym> IneedHelp, Follow ALL the instructions you were given
#629 [14:08] <Hadgebadger> Thanks, I'll give it a shot. :)
#630 [14:08] <IneedHelp> I pasted it
#631 [14:09] <IneedHelp> WHat is next
#632 [14:09] <mattym> IneedHelp, You need to get me the url/address of the page
#633 [14:09] <IneedHelp> 23355250
#634 [14:09] <mattym> IneedHelp, Get me the full link
#635 [14:10] <IneedHelp> http://paste.ubuntu.com/23355250/
#636 [14:10] <mattym> IneedHelp, You didnt copy the full report onto the paste site. Make sure you copy the FULL dxdiag report onto the paste site, and get me the new link
#637 [14:11] <IneedHelp> Ok
#638 [14:12] <IneedHelp> http://paste.ubuntu.com/23355139/
#639 [14:12] <IneedHelp> Look now
#640 [14:13] * Chris [Chris@notlogged] has joined #minecrafthelp
#641 [14:13] <IneedHelp> mattym'
#642 [14:13] * Chris is now known as Guest51443
#643 [14:13] <IneedHelp> Are you here?
#644 [14:13] <mattym> IneedHelp, Giving me someone elses link doesnt help
#645 [14:14] <Guest51443> Does anyone know how to get minecraft on an ibook g4?
#646 [14:14] <mattym> IneedHelp, DO what you were told to do. And get me the information I asked for.
#647 [14:14] <mattym> Guest51443, Not gonna happen.
#648 [14:14] <Guest51443> because?
#649 [14:14] <IneedHelp> Ok
#650 [14:14] * ToxicKqrambit [ToxicKqrambit@notlogged] has joined #minecrafthelp
#651 [14:14] <IneedHelp> Wait
#652 [14:15] <mattym> Guest51443, That computer is too old, and its hardware comes no where near the requirements.
#653 [14:15] <Guest51443> however, there is a launcher that does not require java, correct?
#654 [14:15] <Lutzee> its about 7 years too old to even consider running the game
#655 [14:15] <Lutzee> Guest51443: for windows 10 only.
#656 [14:16] <mattym> Guest51443, There is a launcher that doesnt require you have it, because it downloads it for you. Regardless, Java has nothing to do with your computer being too old.
#657 [14:16] <Lutzee> It doesn't even have the correct architecture to run the game
#658 [14:17] <Guest51443> Well, is there someway to get the ibook to force update to java 6?
#659 [14:17] <Lutzee> no.
#660 [14:17] <IneedHelp> http://paste.ubuntu.com/23355316/
#661 [14:17] <mattym> Guest51443, Probably, but it wouldnt fix your issue
#662 [14:17] <IneedHelp> Am I now finish?
#663 [14:17] <mattym> IneedHelp, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#664 [14:18] <Guest51443> the issue is that I can't run minecraft because I have java 5.
#665 [14:18] <IneedHelp> Thanks
#666 [14:19] <Guest51443> I honestly have no issues because I can't even run the game
#667 [14:19] <mattym> Guest51443, Thats one issue you will see, but even if you fixed that, your computer would give you another issue.
#668 [14:19] <Lutzee> Guest51443: I can put this bluntly for you, your iBook is terribly outdated, you should consider replacing it
#669 [14:20] <Guest51443> Yes, I know that, but there is NO WAY at all to get it to at least run?
#670 [14:20] * Michael_Goul [Michael_Goul@notlogged] has joined #minecrafthelp
#671 [14:20] <Lutzee> No way at all.
#672 [14:20] * Michael_Goul [Michael_Goul@notlogged] has quit. (Client Quit)
#673 [14:20] <IneedHelp> §
#674 [14:20] * IneedHelp [IneedHelp@notlogged] has quit. (Quit: Web client closed)
#675 [14:20] * kyle [kyle@notlogged] has joined #minecrafthelp
#676 [14:21] * TheDutchGamerX [TheDutchGamerX@notlogged] has joined #minecrafthelp
#677 [14:21] * kyle is now known as Guest51975
#678 [14:21] * rida [rida@notlogged] has joined #minecrafthelp
#679 [14:21] <Guest51443> Would would go wrong if I just force update it to java 6?
#680 [14:22] <Lutzee> You can't force update it, java 6 will not run on your ibook
#681 [14:22] * biggerbub [biggerbub@notlogged] has joined #minecrafthelp
#682 [14:22] <mattym> Guest51443, 1) You cant, 2) Even if you could, it woudlnt fix the issue
#683 [14:22] <mattym> Guest51443, You cannont run it on a computer that old
#684 [14:22] <Guest51975> i requested a password reset and it still has not come what do i do?
#685 [14:22] <rida> hello, ik can't login to minecraft.net and the launcher, i have changed several times my password but could not log in
#686 [14:22] <biggerbub> i got new updates now i cant login
#687 [14:23] <rida> what have i to do
#688 [14:23] <TheDutchGamerX> po
#689 [14:23] <mattym> Guest51975, Wait a while longer, the emails sometimes take time, also check your spam/junk folders just in case
#690 [14:23] <Guest51975> ok
#691 [14:23] <mattym> ??> rida login/throttle
#692 [14:23] <Absol> rida: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#693 [14:23] <Guest51975> nx
#694 [14:23] <Absol> rida: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#695 [14:23] <mattym> biggerbub, What happens when you try?
#696 [14:24] <biggerbub> it dont let me typ my pass word
#697 [14:24] * Guest51975 [Guest51975@notlogged] has quit. (Client Quit)
#698 [14:24] <rida> so i cant login to the site and the launcher?
#699 [14:24] <Guest51443> I understand that, but what I don't understand is why mojang even canceled support to java 5
#700 [14:24] <biggerbub> no
#701 [14:24] <mattym> rida, Right
#702 [14:24] <rida> thanks!
#703 [14:24] <Lutzee> Guest51443: Because oracle stopped support for java 5
#704 [14:24] <biggerbub> i tried to reset pass word not work
#705 [14:25] <mattym> biggerbub, What do you mean it doesnt let you type it?
#706 [14:25] * SneakyTom01 [SneakyTom01@notlogged] has joined #minecrafthelp
#707 [14:25] <biggerbub> like i said i tried to login dont let me i tried to reset not work
#708 [14:26] <mattym> ??> biggerbub login/throttle
#709 [14:26] <Absol> biggerbub: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#710 [14:26] <Absol> biggerbub: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#711 [14:26] * zhewar [zhewar@notlogged] has joined #minecrafthelp
#712 [14:26] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#713 [14:26] <biggerbub> i been playing every day but not today
#714 [14:26] * TheDutchGamerX [TheDutchGamerX@notlogged] has quit. (Ping timeout: 195 seconds)
#715 [14:26] <SneakyTom01> I got the java.lang.NullpointerExeption: group problem What to do?!?!
#716 [14:27] <mattym> SneakyTom01, What antivirus/firewall software do you have installed?
#717 [14:27] * zhewar [zhewar@notlogged] has quit. (Client Quit)
#718 [14:27] <SneakyTom01> ehhrm where can you see that iam a noob with that ;/
#719 [14:27] <mattym> ??> SneakyTom01 tools/hjt
#720 [14:27] <Absol> SneakyTom01: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#721 [14:27] <Absol> SneakyTom01: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#722 [14:27] <mattym> SneakyTom01, Do the instructions Absol wrote
#723 [14:27] * Guest51443 [Guest51443@notlogged] has quit. (Ping timeout: 195 seconds)
#724 [14:28] * rida [rida@notlogged] has quit. (Ping timeout: 195 seconds)
#725 [14:28] * Leo [Leo@notlogged] has quit. (Ping timeout: 195 seconds)
#726 [14:28] <SneakyTom01> sorry but i dont trust that :/
#727 [14:29] <SneakyTom01> i think my security is: ''avast internet security''
#728 [14:30] * biggerbub [biggerbub@notlogged] has quit. (Ping timeout: 195 seconds)
#729 [14:30] <mattym> SneakyTom01, Avast doesnt usually cause that issues unless it was installed with another AV program still on your computer.
#730 [14:30] <SneakyTom01> mattym?
#731 [14:30] <mattym> SneakyTom01, Do you know if that was the case?
#732 [14:31] <SneakyTom01> i dont know
#733 [14:31] <mattym> SneakyTom01, Otherwise do the instructions from Absol.
#734 [14:31] <SneakyTom01> but... i cant open something that i dont know
#735 [14:31] <mattym> SneakyTom01, What do you mean?
#736 [14:32] <SneakyTom01> that download thing
#737 [14:33] <mattym> SneakyTom01, I cant figure out how to properly fix that issue without knowing what exactly caused the problem.
#738 [14:33] <SneakyTom01> i saw a youtube video about this he said to uninstall macfee does that help?
#739 [14:33] <mattym> SneakyTom01, If you dont know how to find what is/was installed, using that toolis the only way
#740 [14:33] <mattym> SneakyTom01, Do you have McAfee?
#741 [14:34] <SneakyTom01> i think yes
#742 [14:34] <SneakyTom01> yes i have it
#743 [14:34] <mattym> SneakyTom01, If you have McAfee then you need to do two things
#744 [14:34] <SneakyTom01> i am listening
#745 [14:34] <mattym> ??> SneakyTom01 av/mcafee/uninstall
#746 [14:34] <Absol> SneakyTom01: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#747 [14:34] <mattym> SneakyTom01, You will need to download and run the tool Absol linked
#748 [14:35] <mattym> SneakyTom01, WHen the tool finishes, it will tell you to restart, before you let it restart, you also need to uninstall the Avast you currently have
#749 [14:35] <mattym> SneakyTom01, Then restart, check minecraft, if it works, reinstall the latest Avast
#750 [14:35] <SneakyTom01> iam going to try it
#751 [14:35] <SneakyTom01> do i have to re instal mcafee too?
#752 [14:36] <mattym> SneakyTom01, No
#753 [14:36] <mattym> SneakyTom01, Avast is all you need, but like I said, it gets messed up if you install it with another antivirus
#754 [14:36] * Abuweshah [Abuweshah@notlogged] has joined #minecrafthelp
#755 [14:36] <mattym> SneakyTom01, So you need to remove Avast, use the tool to remove McAfee, then check minecraft
#756 [14:36] <mattym> SneakyTom01, If you dont get the error, you are safe to reinstall just Avast
#757 [14:37] * Hadgebadger [Hadgebadger@notlogged] has quit. (Quit: Web client closed)
#758 [14:42] * Abuweshah [Abuweshah@notlogged] has quit. (Quit: Web client closed)
#759 [14:43] * lolbob [lolbob@notlogged] has joined #minecrafthelp
#760 [14:43] * skkydragon [skkydragon@notlogged] has joined #minecrafthelp
#761 [14:44] * skkydragon [skkydragon@notlogged] has quit. (Client Quit)
#762 [14:45] <lolbob> i sent a password change request about an hour ago and it still hasnt come what can i do
#763 [14:46] * Jorja [Jorja@notlogged] has joined #minecrafthelp
#764 [14:46] <Jorja> hello
#765 [14:46] <Jorja> does anyone know if there is any computer help channels
#766 [14:47] <lolbob> i sent a password change request about an hour ago and it still hasnt come what can i do
#767 [14:49] * SneakyTom01 [SneakyTom01@notlogged] has joined #minecrafthelp
#768 [14:49] * SneakyTom01 [SneakyTom01@notlogged] has joined #minecrafthelp
#769 [14:49] * lolbob [lolbob@notlogged] has left #minecrafthelp
#770 [14:49] <SneakyTom01> mattym?
#771 [14:50] <mattym> SneakyTom01, Any luck?
#772 [14:50] <SneakyTom01> thank you it worked! but i didn't had to need un install avast en re install it
#773 [14:50] <mattym> SneakyTom01, You should, you may get a different error related to it at some point.
#774 [14:50] <mattym> SneakyTom01, If you do, just try reinstalling it
#775 [14:51] <SneakyTom01> at that time i can do do it
#776 [14:52] <SneakyTom01> but i want to thank you and a have a nice day :)
#777 [14:53] * Priciey [Priciey@notlogged] has joined #minecrafthelp
#778 [14:54] <Priciey> hello i'me having an issue connecting to someone's LAN.... like it wont even pop up that they have it open.
#779 [14:54] <Priciey> hello i'm having an issue connecting to someone's LAN.... like it wont even pop up that they have it open.
#780 [14:55] * markdavid [markdavid@notlogged] has joined #minecrafthelp
#781 [14:55] <markdavid> http://prntscr.com/cwttfj
#782 [14:56] <mattym> Priciey, What if any steps have you taken so far to try and fix it?
#783 [14:56] <mattym> ??> markdavid info/mcleaks
#784 [14:56] <Absol> markdavid: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#785 [14:56] <Absol> markdavid: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#786 [14:56] <mattym> markdavid, You will need to the following instructions to complete the previous.
#787 [14:56] <mattym> ??> markdavid win/hosts/edit
#788 [14:56] <Absol> markdavid: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#789 [14:56] <Absol> markdavid: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#790 [14:57] <markdavid> Thank you mattym, I'll keep you updated if this is fixed..
#791 [14:59] <Priciey> mattym i have taken no steps, because i've gotten help on here before for it for another PC and i forgot it been so long
#792 [14:59] <mattym> Priciey, Are you currently in the chat on the computer that is going to act as the host for the LAN world?
#793 [14:59] <markdavid> mattym, I'm in the file.. What do I change?
#794 [15:01] <Priciey> no i am on the one that isnt connecting
#795 [15:01] <Priciey> did same thing last time i do believe
#796 [15:01] <mattym> markdavid, Read all the info Absol gave you
#797 [15:01] <markdavid> Thank you very much for your help! I got it fixed
#798 [15:01] <markdavid> Cheers mattym!
#799 [15:01] * Ethan [Ethan@notlogged] has joined #minecrafthelp
#800 [15:01] <mattym> Priciey, I would need you to check stuff on the host.
#801 [15:01] <mattym> Priciey, I would need you to check stuff on the host.
#802 [15:01] * markdavid [markdavid@notlogged] has left #minecrafthelp
#803 [15:02] <Priciey> it worked i got somene else connected on it
#804 [15:02] <Priciey> but this computer wont connect
#805 [15:03] <mattym> ??> Priciey tools/hjt
#806 [15:03] <Absol> Priciey: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#807 [15:03] <Absol> Priciey: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#808 [15:03] * CalebProductions [CalebProductions@notlogged] has joined #minecrafthelp
#809 [15:04] <CalebProductions> I Need Help With My Minecraft Account. All It Says Is that It Cant Be Identified. Any Ideas??
#810 [15:04] <mattym> CalebProductions, What exactly does it say and where?
#811 [15:04] <Ethan> i keep getting this error message when trying to launch game on pc: sorry, but we couldn't connect to our servers.
#812 [15:05] <Priciey> mattym what u mean tools/hjt
#813 [15:05] <mattym> Ethan, Does it say anything else with that?
#814 [15:05] <mattym> Priciey, Read the info Absol wrote after that
#815 [15:05] <Ethan> unknown host exception:authserver.mojang.com
#816 [15:05] <Ethan> i emailed support
#817 [15:05] <Ethan> they couldnt help
#818 [15:06] <Ethan> said it is probably firewall
#819 [15:06] <mattym> ??> Ethan tools/hjt
#820 [15:06] <Absol> Ethan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#821 [15:06] <Absol> Ethan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#822 [15:07] <Priciey> i read it i dont need to do daignostics i simply dissabled something before and idk what it was
#823 [15:07] <CalebProductions> On Minecraft.Net It Says: An error prevented your request from being processed. Please try again, and On the launcher It Says: (SuncertPathBuilderException: Unable to find valid certification path to request target)
#824 [15:07] <Priciey> thats all u guys can say is tools/hjt and that link?? u said for hi mand me... thats bs
#825 [15:07] <mattym> Priciey, Yes, and I can sit here and guess at what that is for the next hour or so, or you can follow the instructions I gave you and get me the diagnostic report
#826 [15:08] <Priciey> give ma quess then when i talked to someone last time they said 1 thing and that was it
#827 [15:08] <mattym> Priciey, If you want help, do the instructions you were given.
#828 [15:08] <Priciey> thats bs
#829 [15:09] <CalebProductions> mattym what about me
#830 [15:09] <Priciey> im not downloading somethign when last time it was a simple step
#831 [15:09] <Priciey> caleb, there not gonna help u
#832 [15:09] <mattym> ??> CalebProductions info/mcleaks
#833 [15:09] <Absol> CalebProductions: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#834 [15:09] <Absol> CalebProductions: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#835 [15:09] <mattym> CalebProductions, You will need to the following instructions to complete the previous.
#836 [15:09] <mattym> ??> CalebProductions win/hosts/edit
#837 [15:09] <Absol> CalebProductions: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#838 [15:09] <Absol> CalebProductions: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#839 [15:10] <mattym> Priciey, If you want help from people, do the instructions they give you, dont argue and make it take longer.
#840 [15:10] <Ethan> http://paste.ubuntu.com/23355656/
#841 [15:10] <Ethan> i hope i did this right
#842 [15:11] <mattym> Ethan, Yes one moment
#843 [15:11] <CalebProductions> Now What
#844 [15:11] <mattym> Ethan, McAfee is known to causes issues with Minecraft, and the only known way to fix it is the removal of McAfee.
#845 [15:11] <mattym> ??> Ethan av/mcafee/uninstall
#846 [15:11] <Absol> Ethan: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#847 [15:11] <mattym> Ethan, Use the tool Absol linked to remove it.
#848 [15:12] * Adexus [Adexus@notlogged] has joined #minecrafthelp
#849 [15:12] <mattym> CalebProductions, Do all the instructions Absol gave you, then try the game again
#850 [15:12] * HerrSpeichern [HerrSpeichern@notlogged] has quit. (Ping timeout: 195 seconds)
#851 [15:12] <Adexus> http://paste.ubuntu.com/23355657/
#852 [15:12] <CalebProductions> Where Do I Save The file
#853 [15:12] <mattym> Adexus, One moment
#854 [15:12] <mattym> CalebProductions, What do you mean?
#855 [15:12] * Priciey [Priciey@notlogged] has quit. (Ping timeout: 195 seconds)
#856 [15:12] <CalebProductions> Do I Save The File I Made
#857 [15:12] <Ethan> thank you for your help
#858 [15:13] <Adexus> sorry i dont want to disturb but the only thing its that mi minecraft doesnt works
#859 [15:13] <mattym> ??> Adexus oem/hp/product-number
#860 [15:13] <Absol> Adexus: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#861 [15:13] <Absol> Adexus: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#862 [15:13] <CalebProductions> Its In Notepad But Not Saved
#863 [15:13] <Adexus> ok
#864 [15:13] * Adexus [Adexus@notlogged] has quit. (Client Quit)
#865 [15:14] <mattym> CalebProductions, You need to open the file the instrucions told you how to open, make the changes the instructions told you to do, then save the file.
#866 [15:14] * Ethan [Ethan@notlogged] has quit. (Quit: Web client closed)
#867 [15:14] <CalebProductions> Im So confused
#868 [15:17] * xdDouglasxd [xdDouglasxd@notlogged] has joined #minecrafthelp
#869 [15:17] <CalebProductions> What Do i Change Though
#870 [15:18] <CalebProductions> ???
#871 [15:18] * xdDouglasxd [xdDouglasxd@notlogged] has quit. (Client Quit)
#872 [15:19] <CalebProductions> McAfee Is Installed On My PC. Do You Think Thats The problem???
#873 [15:20] <CalebProductions> HELLO???
#874 [15:24] * CalebProductions [CalebProductions@notlogged] has joined #minecrafthelp
#875 [15:25] <CalebProductions> Since Minecraft Says SunCertPathBuilderException, Do You Think Its A Security Reason From Mcafee
#876 [15:25] <mattym> CalebProductions, No, do the instructions you were given, read them all then do what they say
#877 [15:25] <CalebProductions> OMG There are No instructions
#878 [15:26] <mattym> ??> CalebProductions info/mcleaks
#879 [15:26] <Absol> CalebProductions: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#880 [15:26] <Absol> CalebProductions: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#881 [15:26] <mattym> CalebProductions, You will need to the following instructions to complete the previous.
#882 [15:26] <mattym> ??> CalebProductions win/hosts/edit
#883 [15:26] <Absol> CalebProductions: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#884 [15:26] <Absol> CalebProductions: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#885 [15:27] <CalebProductions> Ok I Have the File Open
#886 [15:27] <mattym> CalebProductions, Like I said, read all the instructions Absol gave you, ALL of them, then do them and you should know what you need to do
#887 [15:28] * Sparks_300 [Sparks_300@notlogged] has joined #minecrafthelp
#888 [15:28] <Sparks_300> oie
#889 [15:28] <Sparks_300> preciso de ajuda
#890 [15:28] <mattym> ??> Sparks_300 lang/pt
#891 [15:28] <Absol> Sparks_300: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#892 [15:28] <Sparks_300> ok
#893 [15:28] <Sparks_300> Hi
#894 [15:29] <CalebProductions> I Dont Get This
#895 [15:29] <CalebProductions> The Directions Dont Make Sense
#896 [15:29] <Sparks_300> then I can not access my account by minecraft.net
#897 [15:29] * Anzhi is now known as Anzhelika|Away
#898 [15:29] <mattym> Sparks_300, What happens when you try?
#899 [15:29] * Anzhelika|Away is now known as Anzhi
#900 [15:29] <Sparks_300> wait
#901 [15:30] <CalebProductions> Help Me. The Directions Dont Tell Me What To Do
#902 [15:30] <mattym> CalebProductions, Absol said 4 things, read them all, actually read what they say. Everything is explained
#903 [15:30] <Sparks_300> It looks like you do not own Minecraft for PC / Mac so that I have the original minecraft
#904 [15:31] <mattym> Sparks_300, Are you sure you are logging in with the correct account?
#905 [15:31] <Sparks_300> yes
#906 [15:32] <mattym> Sparks_300, If you log in at account.mojang.com/me what do you see under "My Games"
#907 [15:32] <Sparks_300> until yesterday was able to access
#908 [15:32] <Sparks_300> wait
#909 [15:33] * Jorja [Jorja@notlogged] has quit. ()
#910 [15:33] <CalebProductions> The Instructions Are to Confusing
#911 [15:33] <Sparks_300> minecraft,cobalt e scrolls
#912 [15:33] <mattym> Sparks_300, Do you see your minecraft name on the page?
#913 [15:34] <Sparks_300> I can access all of https://account.mojang.com/me/settings
#914 [15:34] <mattym> Sparks_300, Are you sure you are logging into the other page with the same details?
#915 [15:34] <CalebProductions> mattym can you tell me how to do it because the notes dont make sense
#916 [15:34] <Sparks_300> I do not know do not understand
#917 [15:35] <Sparks_300> I do not know do not understand
#918 [15:35] <mattym> Sparks_300, Did you log into minecraft.net with the same login information you used for the mojang site
#919 [15:35] <Sparks_300> I have all purchase data Mattym
#920 [15:36] <Sparks_300> I have account in minecraft.net but it does not log until yesterday I was playing normally
#921 [15:37] <mattym> Sparks_300, Are you logging in with the same login as you did on mojang.com?
#922 [15:37] <CalebProductions> thats How My Minecraft is Working. I Can Log Onto Mojang But Not Minecraft
#923 [15:37] <Sparks_300> You have skype to converse better?
#924 [15:37] <mattym> Sparks_300, No
#925 [15:38] <CalebProductions> mattym im having the same prob as him
#926 [15:38] <Sparks_300> yes
#927 [15:38] <mattym> CalebProductions, No, your account is cause you were stupid enough to use account stealing software
#928 [15:38] <mattym> ??> Sparks_300 mojang/email
#929 [15:38] <Absol> Sparks_300: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#930 [15:38] <Absol> Sparks_300: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#931 [15:38] <mattym> Sparks_300, Fill out the form Absol linked
#932 [15:38] <CalebProductions> NO
#933 [15:39] <mattym> CalebProductions, And the instructions you were given are all you will get.
#934 [15:39] <Sparks_300> ok
#935 [15:39] <Sparks_300> Where is it
#936 [15:39] <CalebProductions> THEY MAKE NO SENSE
#937 [15:39] <mattym> Sparks_300, The first thing Absol linked
#938 [15:39] <Sparks_300> The first thing Absol linked where is the link
#939 [15:40] <Sparks_300> ?
#940 [15:40] <mattym> ??> Sparks_300 mojang/email
#941 [15:40] <Absol> Sparks_300: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#942 [15:40] <Absol> Sparks_300: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#943 [15:40] <mattym> Sparks_300, First link ^
#944 [15:40] <Sparks_300> ok
#945 [15:40] <Sparks_300> calm
#946 [15:42] <CalebProductions> Well Your No help
#947 [15:45] <Sparks_300> Ok mattym I sent
#948 [15:46] <mattym> Sparks_300, Ok, you will need to wait for their replyu
#949 [15:46] <Sparks_300> How long????
#950 [15:46] <mattym> Sparks_300, Read the second link
#951 [15:47] <Sparks_300> ok
#952 [15:47] * CalebProductions [CalebProductions@notlogged] has quit. (Ping timeout: 195 seconds)
#953 [15:47] <Sparks_300> Thank
#954 [15:49] * Dankboi420 [Dankboi420@notlogged] has joined #minecrafthelp
#955 [15:51] * Sparks_300 [Sparks_300@notlogged] has quit. (Quit: Web client closed)
#956 [15:59] * Till [Till@notlogged] has joined #minecrafthelp
#957 [15:59] * Till [Till@notlogged] has joined #minecrafthelp
#958 [16:00] * Till [Till@notlogged] has left #minecrafthelp
#959 [16:01] * MeatStik [MeatStik@notlogged] has joined #minecrafthelp
#960 [16:02] * Blindhunter22 [Blindhunter22@notlogged] has joined #minecrafthelp
#961 [16:04] <Blindhunter22> I just purchesed minecraft for windows and I cant get it to play . It told me to update my chipset which I did but it still wont work
#962 [16:04] <MeatStik> Hi, I was trying to change my email and lost my account
#963 [16:05] <Blindhunter22> I have my dxdieg report on Ubuntu also
#964 [16:08] <mattym> Blindhunter22, Can you post the link to the report please.
#965 [16:08] <mattym> MeatStik, How so?
#966 [16:08] <Blindhunter22> http://paste.ubuntu.com/23355849/
#967 [16:08] <mattym> Blindhunter22, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#968 [16:09] <Blindhunter22> Can you recomend a graphics card?
#969 [16:10] <MeatStik> Well, my old email littledav@bresnan.net was deleted so I tried to change my email to littledav@gmail.com. I thought littledav@gmail.com was my email. And I request my account to be switched to twcurri@gmail.com
#970 [16:12] <mattym> ??> MeatStik mojang/email
#971 [16:12] <Absol> MeatStik: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#972 [16:12] <Absol> MeatStik: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#973 [16:12] <mattym> MeatStik, You will need to contact Mojang by filling out the form in the first link from Absol
#974 [16:13] <MeatStik> Thank you
#975 [16:13] * MeatStik [MeatStik@notlogged] has quit. (Quit: Web client closed)
#976 [16:18] * Shkodran [Shkodran@notlogged] has joined #minecrafthelp
#977 [16:18] <Shkodran> how to fix java.lang.NullPointerException
#978 [16:19] * Exhibitz [Exhibitz@notlogged] has joined #minecrafthelp
#979 [16:20] <Exhibitz> I cant play minecraft on my pc it keeps crashing
#980 [16:25] * jay [jay@notlogged] has joined #minecrafthelp
#981 [16:25] * jay [jay@notlogged] has quit. (Client Quit)
#982 [16:27] * Grant [Grant@notlogged] has joined #minecrafthelp
#983 [16:29] * Kalleo [Kalleo@notlogged] has joined #minecrafthelp
#984 [16:29] * Grant [Grant@notlogged] has quit. (Client Quit)
#985 [16:29] * Grant [Grant@notlogged] has joined #minecrafthelp
#986 [16:29] * thegamer123 [thegamer123@notlogged] has joined #minecrafthelp
#987 [16:31] * Kalleo_ [Kalleo_@notlogged] has joined #minecrafthelp
#988 [16:32] * vitinho [vitinho@notlogged] has joined #minecrafthelp
#989 [16:33] * vitinho [vitinho@notlogged] has quit. (Client Quit)
#990 [16:35] * thegamer123 [thegamer123@notlogged] has quit. (Ping timeout: 195 seconds)
#991 [16:35] * Grant [Grant@notlogged] has quit. (Quit: Web client closed)
#992 [16:36] * Grant [Grant@notlogged] has joined #minecrafthelp
#993 [16:38] * BRAYAN [BRAYAN@notlogged] has joined #minecrafthelp
#994 [16:40] * BRAYAN [BRAYAN@notlogged] has quit. (Client Quit)
#995 [16:40] * Grant___ [Grant___@notlogged] has joined #minecrafthelp
#996 [16:41] * Shkodran [Shkodran@notlogged] has quit. (Quit: Web client closed)
#997 [16:44] * bamajoe411 [bamajoe411@notlogged] has quit. (Read error: Connection reset by peer)
#998 [16:44] * Grant___ [Grant___@notlogged] has quit. (Client Quit)
#999 [16:45] * Grant [Grant@notlogged] has quit. (Quit: Web client closed)
#1000 [16:46] * Grant [Grant@notlogged] has joined #minecrafthelp
#1001 [16:46] * Grant [Grant@notlogged] has quit. (Client Quit)
#1002 [16:47] * Grant [Grant@notlogged] has joined #minecrafthelp
#1003 [16:52] * vitinho [vitinho@notlogged] has joined #minecrafthelp
#1004 [16:52] * vitinho [vitinho@notlogged] has quit. (Client Quit)
#1005 [16:53] * victor [victor@notlogged] has joined #minecrafthelp
#1006 [16:55] * Kalleo [Kalleo@notlogged] has quit. (Quit: Web client closed)
#1007 [16:55] * Kalleo_ [Kalleo_@notlogged] has quit. (Quit: Web client closed)
#1008 [17:02] * Helpmeplease [Helpmeplease@notlogged] has joined #minecrafthelp
#1009 [17:03] <Helpmeplease> When I try to login to minecraft, it says socket exception
#1010 [17:03] * Helpmeplease [Helpmeplease@notlogged] has quit. (Client Quit)
#1011 [17:05] * MCHELPNEEDED [MCHELPNEEDED@notlogged] has joined #minecrafthelp
#1012 [17:06] <MCHELPNEEDED> Whenever i try to login to minecraft, it says "SocketsException: Unrecognized windows sockets error
#1013 [17:06] * rj69 [rj69@notlogged] has joined #minecrafthelp
#1014 [17:07] * SGBlazin [SGBlazin@notlogged] has joined #minecrafthelp
#1015 [17:07] <rj69> im having troubble acessing my account
#1016 [17:08] <rj69> i am unsure what email i have my account under
#1017 [17:09] <SGBlazin> says i can only play demo mode and i have all the right info
#1018 [17:09] * g_ [g_@notlogged] has joined #minecrafthelp
#1019 [17:10] <rj69> what?
#1020 [17:10] <rj69> what?
#1021 [17:10] * g_ [g_@notlogged] has left #minecrafthelp
#1022 [17:11] * MCHELPNEEDED [MCHELPNEEDED@notlogged] has quit. (Ping timeout: 195 seconds)
#1023 [17:13] * ed [ed@notlogged] has joined #minecrafthelp
#1024 [17:13] <ed> my account isnt working
#1025 [17:13] <rj69> i am unsure what email i have my account under
#1026 [17:13] <ed> me too
#1027 [17:14] * ed [ed@notlogged] has quit. (Client Quit)
#1028 [17:15] * SGBlazin [SGBlazin@notlogged] has quit. (Ping timeout: 195 seconds)
#1029 [17:16] * SC4L3TS1CKST3R [SC4L3TS1CKST3R@notlogged] has joined #minecrafthelp
#1030 [17:17] <SC4L3TS1CKST3R> mattym, what do i do if it says SocketsException: Unrecognized windows sockets error: 87: create??
#1031 [17:17] <SC4L3TS1CKST3R> In the morning you said something about netsh winsock reset
#1032 [17:18] * rj69 [rj69@notlogged] has quit. (Quit: Web client closed)
#1033 [17:21] <SC4L3TS1CKST3R> help!! IT SAYS SOCKETEXCEPTION WHEN I TRY TO LOGIN TO MINECRAFT
#1034 [17:22] <SC4L3TS1CKST3R> CAN ANYBODY SEE MY MESSAGES
#1035 [17:22] <SC4L3TS1CKST3R> PLEASE HELP
#1036 [17:22] <SC4L3TS1CKST3R> IT SAYS SOCKETEXCEPTION WHEN I TRY TO LOGIN TO MINECRAFT
#1037 [17:22] <SC4L3TS1CKST3R> IT SAYS SOCKETEXCEPTION WHEN I TRY TO LOGIN TO MINECRAFT
#1038 [17:22] <SC4L3TS1CKST3R> IT SAYS SOCKETEXCEPTION WHEN I TRY TO LOGIN TO MINECRAFT
#1039 [17:22] * rafix [rafix@notlogged] has joined #minecrafthelp
#1040 [17:22] <SC4L3TS1CKST3R> HELLO??
#1041 [17:23] <SC4L3TS1CKST3R> DOES THIS EVEN WORK
#1042 [17:23] * rafix [rafix@notlogged] has quit. (Client Quit)
#1043 [17:27] <pie_flavor> SC4L3TS1CKST3R: yes
#1044 [17:27] <pie_flavor> ??> SC4L3TS1CKST3R scold/shout
#1045 [17:27] <Absol> SC4L3TS1CKST3R: There is no need to yell. The acoustics in here are wonderful.
#1046 [17:27] <SC4L3TS1CKST3R> oh ok sorry
#1047 [17:27] <SC4L3TS1CKST3R> but...
#1048 [17:27] <SC4L3TS1CKST3R> IT SAYS SOCKETEXCEPTION WHEN I TRY TO LOGIN TO MINECRAFT
#1049 [17:27] <SC4L3TS1CKST3R> sorry for the caps
#1050 [17:28] <SC4L3TS1CKST3R> i copied and pasted
#1051 [17:28] <SC4L3TS1CKST3R> anyway... doesanyone want to HELP me??
#1052 [17:28] <SC4L3TS1CKST3R> please...
#1053 [17:29] <SC4L3TS1CKST3R> Absol?
#1054 [17:29] <SC4L3TS1CKST3R> <Absol> You there
#1055 [17:29] <SC4L3TS1CKST3R> ?
#1056 [17:30] * totallynotcircusnarwhal [totallynotcircusnarwhal@notlogged] has joined #minecrafthelp
#1057 [17:30] * totallynotcircusnarwhal [totallynotcircusnarwhal@notlogged] has quit. (Client Quit)
#1058 [17:34] * bruch [bruch@notlogged] has joined #minecrafthelp
#1059 [17:34] * bruch [bruch@notlogged] has joined #minecrafthelp
#1060 [17:34] * bruch [bruch@notlogged] has left #minecrafthelp
#1061 [17:55] * lele [lele@notlogged] has joined #minecrafthelp
#1062 [17:56] * lele [lele@notlogged] has quit. (Client Quit)
#1063 [18:03] * _oFRA_DaWolf [_oFRA_DaWolf@notlogged] has joined #minecrafthelp
#1064 [18:03] <_oFRA_DaWolf> http://paste.ubuntu.com/23356409/
#1065 [18:04] * _oFRA_DaWolf_ [_oFRA_DaWolf_@notlogged] has joined #minecrafthelp
#1066 [18:04] <mattym> _oFRA_DaWolf, You seem to be trying to send us a Dxdiag
#1067 [18:04] <_oFRA_DaWolf> yes
#1068 [18:04] <mattym> _oFRA_DaWolf, You need to put the full dxdiag report into the paste site and get me a new link.
#1069 [18:05] <_oFRA_DaWolf> ok thx
#1070 [18:12] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1071 [18:12] <_oFRA_DaWolf> why i can not play minecraft demo
#1072 [18:12] <mattym> ??> _oFRA_DaWolf win/dxdiag
#1073 [18:12] <Absol> _oFRA_DaWolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1074 [18:13] <mattym> _oFRA_DaWolf, Your ddxdiag was not complete
#1075 [18:13] <_oFRA_DaWolf> ok
#1076 [18:13] <mattym> _oFRA_DaWolf, Follow the isntructions in the link from Absol
#1077 [18:13] <_oFRA_DaWolf> ok thx
#1078 [18:13] <mattym> _oFRA_DaWolf, Make sure you copy ALL of the dxdiag report to the paste site.
#1079 [18:17] * natems [natems@notlogged] has joined #minecrafthelp
#1080 [18:17] <natems> why can i only play demo when i bought the game
#1081 [18:18] <mattym> natems, Are you sure you are logging in with the correct account?
#1082 [18:19] <natems> the only account ive ever had
#1083 [18:20] * _oFRA_DaWolf_ [_oFRA_DaWolf_@notlogged] has quit. (Quit: Web client closed)
#1084 [18:20] <mattym> natems, If you log in at account.mojang.com/me what do you see listed under "My Games" on that page
#1085 [18:21] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1086 [18:21] * _oFRA_DaWolf [_oFRA_DaWolf@notlogged] has quit. (Quit: Web client closed)
#1087 [18:21] <natems> hold on
#1088 [18:22] * Ambos [Ambos@notlogged] has joined #minecrafthelp
#1089 [18:23] <natems> says minecraft
#1090 [18:23] <mattym> natems, Do you see your ingame name listed on the page?
#1091 [18:25] <natems> it says my old premium account has already been migrated to a mojang account
#1092 [18:27] <natems> this is ridiculous
#1093 [18:28] <mattym> natems, Did you ever migrate it?
#1094 [18:30] <natems> yes thats why it says migrated. this is my first time logging in a while but ive played since migrating
#1095 [18:30] * nicoolllll [nicoolllll@notlogged] has joined #minecrafthelp
#1096 [18:32] <mattym> natems, And your sure the current mojang account you are checking is the on you migrated it to?
#1097 [18:32] <nicoolllll> my drivers are failing to update
#1098 [18:33] <nicoolllll> http://paste.ubuntu.com/23356477/
#1099 [18:33] <mattym> nicoolllll, One moment
#1100 [18:33] <natems> i only have one account
#1101 [18:33] <mattym> nicoolllll, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1102 [18:33] <mattym> ??> natems mojang/email
#1103 [18:33] <Absol> natems: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1104 [18:33] <Absol> natems: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1105 [18:33] <mattym> natems, Then you will need to contact Mojang by filling in the form Absol linked.
#1106 [18:34] <natems> wjay
#1107 [18:34] <natems> what
#1108 [18:35] <nicoolllll> ok thnakyou
#1109 [18:36] * natems [natems@notlogged] has quit. (Quit: Web client closed)
#1110 [18:38] * Mobilli [Mobilli@notlogged] has joined #minecrafthelp
#1111 [18:38] * Ambos [Ambos@notlogged] has quit. (Quit: Leaving)
#1112 [18:40] <Mobilli> When I try to login to my account it says Sorry, but we couldn't connect to our servers and Ive waited about 2 days and it also says Please make sure that you are online and that Minecraft is not blocked
#1113 [18:40] <mattym> ??> Mobilli tools/hjt
#1114 [18:40] <Absol> Mobilli: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1115 [18:40] <Absol> Mobilli: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1116 [18:42] <Mobilli> Okay thank you
#1117 [18:43] <Mobilli> Its telling me to do stuff
#1118 [18:44] <mattym> Mobilli, What is it saying?
#1119 [18:44] <Mobilli> For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file,HijackThis may NOT be able to fix this.
#1120 [18:45] <Mobilli> and is also saying If this happens, you need to edit the file yourself. To do this, click Start, Run and Type other stuff
#1121 [18:47] * higo [higo@notlogged] has joined #minecrafthelp
#1122 [18:48] * higo [higo@notlogged] has quit. (Client Quit)
#1123 [18:49] <Mobilli> and tells me to find Hijackthis and delete all the files but there is none
#1124 [18:49] <mattym> Mobilli, WHen it says that, just say Ok
#1125 [18:50] <mattym> Mobilli, WHen the thing about the Hosts file comes up, you should just be able to click Ok and the program will continue
#1126 [18:50] <mattym> Mobilli, And you will be able to do the rest of the instructions Absol wrote
#1127 [18:53] <Mobilli> Wait so I put everything in the Notepad into the pastebin thingy and then I send the link
#1128 [18:53] <Mobilli> ?
#1129 [18:53] <mattym> Mobilli, Yes
#1130 [18:53] <Mobilli> whet to name it?
#1131 [18:54] <mattym> Mobilli, doesnt matter
#1132 [18:54] <Mobilli> http://paste.ubuntu.com/23356527/
#1133 [18:55] <mattym> ??> Mobilli info/mcleaks
#1134 [18:55] <Absol> Mobilli: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1135 [18:55] <Absol> Mobilli: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1136 [18:55] <mattym> Mobilli, You will need to the following instructions to complete the previous.
#1137 [18:55] <mattym> ??> Mobilli win/hosts/edit
#1138 [18:55] <Absol> Mobilli: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1139 [18:55] <Absol> Mobilli: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1140 [18:58] * CulDood [CulDood@notlogged] has joined #minecrafthelp
#1141 [18:59] <Mobilli> what do I open it with Absol
#1142 [19:00] <mattym> Mobilli, Read all the info Absol wrote
#1143 [19:00] * CulDood [CulDood@notlogged] has quit. (Client Quit)
#1144 [19:01] * CulDood [CulDood@notlogged] has joined #minecrafthelp
#1145 [19:06] <Mobilli> I have windows 10 and Idk what to open it with
#1146 [19:07] <Mobilli> Theres like Internet, notepad, word, slideshow
#1147 [19:08] * CulDood [CulDood@notlogged] has joined #minecrafthelp
#1148 [19:08] <Mobilli> Absol what would I open it with?
#1149 [19:09] <Mobilli> Oh /3/
#1150 [19:09] <Mobilli> I opened it
#1151 [19:09] <Mobilli> it gave me numbers and 2 addresses
#1152 [19:09] * Droowid [Droowid@notlogged] has joined #minecrafthelp
#1153 [19:10] <Droowid> A hacker took my account and renamed it after a pornstar. I got the account back through email reclaim but it says I have to wait 30 days to change it. Is there any way around this?
#1154 [19:10] <Droowid> I've had the name since alpha :'(
#1155 [19:10] <mattym> Droowid, What do you mean through email reclaim
#1156 [19:10] <Mobilli> Droowid, I can answer that no ;c sorry
#1157 [19:11] <Droowid> I mean the "forgot password" link bc it was still tied to my email
#1158 [19:11] <Mobilli> he used his email to get the account info back
#1159 [19:11] <mattym> Mobilli, All the instructions tell you what you NEED to use to open it and how
#1160 [19:11] <mattym> ??> Droowid mojang/email
#1161 [19:11] <Absol> Droowid: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1162 [19:11] <Absol> Droowid: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1163 [19:11] <mattym> Droowid, Fill out the form Absol linked. They may or may not reset it early for you.
#1164 [19:11] <Mobilli> mattym
#1165 [19:11] <Droowid> hey thanks I couldn't find that link
#1166 [19:11] <Mobilli> mattym
#1167 [19:11] <Mobilli> mattym
#1168 [19:11] * CulDood [CulDood@notlogged] has left #minecrafthelp
#1169 [19:12] <Mobilli> I have the addresses but what do I do with them
#1170 [19:12] <mattym> Mobilli, Read back to all the instructions Absol wrote to you.
#1171 [19:13] <Mobilli> I did, He said to open it
#1172 [19:13] <Mobilli> and it ended
#1173 [19:13] <mattym> Mobilli, Read all the instructions, the earlier instructions tell you what to do
#1174 [19:13] <Mobilli> How? /3/
#1175 [19:14] <mattym> Mobilli, Read back through the chat, find the message Absol wrote, and read it
#1176 [19:14] <Mobilli> I read all of his messages
#1177 [19:14] <Mobilli> doesn't say anything
#1178 [19:15] <mattym> Mobilli, Guess you arent looking hard enough,.
#1179 [19:15] <Mobilli> Okay but to remove the tool, how to go into my system to remove all enteries of it
#1180 [19:16] <mattym> Mobilli, If you read what I said you would already have that answer
#1181 [19:17] * Droowid [Droowid@notlogged] has quit. (Quit: Web client closed)
#1182 [19:17] <Mobilli> I just reread every message
#1183 [19:17] <Mobilli> ??> Mobilli win/hosts/edit this?
#1184 [19:18] <Mobilli> win/hosts/edit this? this sorry
#1185 [19:18] <mattym> Mobilli, Read what i said about that
#1186 [19:19] <Mobilli> I went to that message
#1187 [19:19] <Mobilli> and now Im back to the addresses
#1188 [19:19] <Mobilli> and you never said anything about address /3/
#1189 [19:19] * Anzhi is now known as Anzhelika|Away
#1190 [19:20] * Anzhelika|Away is now known as Anzhi
#1191 [19:21] <Mobilli> If so could you tell me again cause its hard to read this
#1192 [19:22] <mattym> Mobilli, The first set of instructions from Absol tell you what you need to do, the second set tell you how to get to the location you need to do part of them in
#1193 [19:24] <Mobilli> I just read every thing Absol rote
#1194 [19:24] <Mobilli> wrote and I did the notepad thingy
#1195 [19:24] <Mobilli> and it doesn't open anything
#1196 [19:25] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1197 [19:25] <Mobilli> can't you actually help me and tell me how to do it
#1198 [19:27] <Mobilli> please :c
#1199 [19:27] <mattym> Mobilli, You have an issue that has to do with you making use of a tool that gives you access to stolen accounts. I dont do anything extra to help people in that have done that.
#1200 [19:27] <mattym> Mobilli, The instructions you have been given are enough to solve the issue, if you cant follow or understand them, its on you.
#1201 [19:31] * alex_ [alex_@notlogged] has joined #minecrafthelp
#1202 [19:31] <Mobilli> could you please just tell me where to put the addresses
#1203 [19:31] <Mobilli> cause it doesnt state where to put the addresses
#1204 [19:31] * alex_ [alex_@notlogged] has quit. (Client Quit)
#1205 [19:32] <mattym> Mobilli, thats cause your assuming you need to put them somewhere and havent comprehended what the directions are telling you to do.
#1206 [19:32] * CulDood [CulDood@notlogged] has joined #minecrafthelp
#1207 [19:32] * CulDood [CulDood@notlogged] has quit. (Client Quit)
#1208 [19:33] <Mobilli> I have read the insturctions many times, it says that to Open Notepad in administration mode and go to open, put in the filename %SystemRoot%\System32\drivers\etc\hosts and open it
#1209 [19:33] <Mobilli> and the rest is about the pastebin
#1210 [19:34] <Mobilli> and hijacked
#1211 [19:34] <mattym> Mobilli, Those other instructions werent directed at you
#1212 [19:34] <Mobilli> rllly?
#1213 [19:34] <mattym> Mobilli, Only the ones with your name in them are for you
#1214 [19:34] <Mobilli> O
#1215 [19:35] <mattym> Mobilli, Only the ones about mcleaks and the hosts file are what you need to do
#1216 [19:35] <Mobilli> Yeh
#1217 [19:35] <Mobilli> I read that
#1218 [19:35] <Mobilli> and I followed it
#1219 [19:36] * haydenknurck [haydenknurck@notlogged] has joined #minecrafthelp
#1220 [19:36] <Mobilli> Wait
#1221 [19:36] <Mobilli> I have to delete everything that has to do with mojang in my files?
#1222 [19:38] <Mobilli> Im guessing im right?
#1223 [19:39] * haydenknurck [haydenknurck@notlogged] has quit. (Client Quit)
#1224 [19:40] <Mobilli> Ima just delete it all /3/
#1225 [19:41] * Anzhi is now known as Anzhelika|Away
#1226 [19:44] * Mobilli [Mobilli@notlogged] has quit. (Ping timeout: 195 seconds)
#1227 [20:03] * DFishman05 [DFishman05@notlogged] has joined #minecrafthelp
#1228 [20:08] * emmanuel228822 [emmanuel228822@notlogged] has joined #minecrafthelp
#1229 [20:08] * Judy [Judy@notlogged] has joined #minecrafthelp
#1230 [20:08] * emmanuel228822 [emmanuel228822@notlogged] has quit. (Client Quit)
#1231 [20:09] * Judy [Judy@notlogged] has quit. (Client Quit)
#1232 [20:18] * imran [imran@notlogged] has joined #minecrafthelp
#1233 [20:18] * larissa [larissa@notlogged] has joined #minecrafthelp
#1234 [20:18] * larissa [larissa@notlogged] has quit. (Client Quit)
#1235 [20:19] * larissa [larissa@notlogged] has joined #minecrafthelp
#1236 [20:19] * imran [imran@notlogged] has quit. (Client Quit)
#1237 [20:21] * larissa [larissa@notlogged] has joined #minecrafthelp
#1238 [20:21] <larissa> http://paste.ubuntu.com/23356797/
#1239 [20:22] <pie_flavor> larissa: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1240 [20:23] * fabiangelo [fabiangelo@notlogged] has joined #minecrafthelp
#1241 [20:23] * fabiangelo [fabiangelo@notlogged] has quit. (Client Quit)
#1242 [20:24] <larissa> como eu instalo o windows 7
#1243 [20:24] <pie_flavor> ??> larissa lang/pt
#1244 [20:24] <Absol> larissa: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1245 [20:28] <larissa> ok
#1246 [20:31] * ByLoKoWTF [ByLoKoWTF@notlogged] has joined #minecrafthelp
#1247 [20:31] <ByLoKoWTF> Hola
#1248 [20:31] <pie_flavor> hola
#1249 [20:32] <ByLoKoWTF> Te puedo comentar un prblema?
#1250 [20:32] <larissa> no
#1251 [20:32] * larissa [larissa@notlogged] has quit. (Quit: Web client closed)
#1252 [20:32] <pie_flavor> sí
#1253 [20:33] <ByLoKoWTF> es que no me deja entrar a mi cuenta de minecraft por el launcher
#1254 [20:33] <ByLoKoWTF> oficial
#1255 [20:33] <pie_flavor> lo siento, pero mi español es malo
#1256 [20:34] <pie_flavor> pero el traductor es peor
#1257 [20:34] <ByLoKoWTF> aaaa
#1258 [20:34] <pie_flavor> no puedes removar tú cuenta del launcher?
#1259 [20:34] <ByLoKoWTF> espera
#1260 [20:34] <ByLoKoWTF> bueno yo te leo bien
#1261 [20:38] * gui [gui@notlogged] has joined #minecrafthelp
#1262 [20:38] * KzR_RanaRene_TQ [KzR_RanaRene_TQ@notlogged] has joined #minecrafthelp
#1263 [20:38] <KzR_RanaRene_TQ> I need help
#1264 [20:38] * gui [gui@notlogged] has quit. (Client Quit)
#1265 [20:38] <pie_flavor> with what?
#1266 [20:38] <KzR_RanaRene_TQ> I dont can log in
#1267 [20:39] <pie_flavor> google translate detected
#1268 [20:39] <KzR_RanaRene_TQ> ?
#1269 [20:39] <pie_flavor> KzR_RanaRene_TQ: What happens if you try?
#1270 [20:40] <KzR_RanaRene_TQ> nothing
#1271 [20:40] <KzR_RanaRene_TQ> sorry
#1272 [20:40] <KzR_RanaRene_TQ> now i can enter
#1273 [20:40] <KzR_RanaRene_TQ> magic
#1274 [20:41] <KzR_RanaRene_TQ> this was rlly scare
#1275 [20:44] * KzR_RanaRene_TQ [KzR_RanaRene_TQ@notlogged] has quit. (Ping timeout: 195 seconds)
#1276 [20:56] * insaning [insaning@notlogged] has joined #minecrafthelp
#1277 [21:18] * _dewd_ [_dewd_@notlogged] has joined #minecrafthelp
#1278 [21:25] * Anzhelika|Away is now known as Anzhi
#1279 [22:06] * j_ [j_@notlogged] has joined #minecrafthelp
#1280 [22:07] <j_> hi umm so i bought minecraft and i tried to open and play it but it exited me out and said that my pixel format was not accelerated so i did all of the steps do fix the problem and it's not working
#1281 [22:07] <mattym> j_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1282 [22:08] <j_> http://paste.ubuntu.com/23357209/
#1283 [22:08] <j_> see if that is it
#1284 [22:08] <mattym> j_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1285 [22:09] <j_> will reinstalling windows 7 do a lot of damage on the computer and delete all of the data
#1286 [22:09] <j_> like pictures and stuff?
#1287 [22:13] <mattym> j_, It would be a reinstall, so yes, unless you back up your data, it will all be lost
#1288 [22:18] * tu [tu@notlogged] has joined #minecrafthelp
#1289 [22:18] <tu> minecraft
#1290 [22:18] <tu> tutarakauika
#1291 [22:18] <tu> fgghjhggf
#1292 [22:18] <tu> smgdhkl.jksjgdfs
#1293 [22:18] <tu> hh
#1294 [22:18] <tu> fgsgg
#1295 [22:18] <tu> g
#1296 [22:18] <tu> gdsfdsw
#1297 [22:18] <tu> d
#1298 [22:18] * Absol kicked tu from #minecrafthelp (Reason: u :Stop spamming)
#1299 [22:21] * A_D [A_D@notlogged] has quit. (Ping timeout: 384 seconds)
#1300 [22:36] * julio [julio@notlogged] has joined #minecrafthelp
#1301 [22:37] * julio [julio@notlogged] has quit. (Client Quit)
#1302 [23:11] * SheenPG [SheenPG@notlogged] has joined #minecrafthelp
#1303 [23:11] * ToxicKqrambit [ToxicKqrambit@notlogged] has quit. (Quit: Web client closed)
#1304 [23:11] * SheenPG [SheenPG@notlogged] has quit. (Client Quit)
#1305 [23:12] * haseeb [haseeb@notlogged] has joined #minecrafthelp
#1306 [23:14] * haseeb [haseeb@notlogged] has quit. (Client Quit)
#1307 [23:22] * Plet53 [Plet53@notlogged] has joined #minecrafthelp
#1308 [23:23] <Plet53> My server will not connect to Authentication servers, making skins and online unusable. What do?
#1309 [23:23] <mattym> Plet53, What is the exact error you are getting?
#1310 [23:24] <Plet53> It's not throwing an error is the issue. It's simply claiming the authentication servers are down when they are clearly not.
#1311 [23:25] <mattym> ??> Plet53 launcher/relog
#1312 [23:25] <Absol> Plet53: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1313 [23:29] * Anzhi [Anzhi@notlogged] has quit. (Quit: leaving)
#1314 [23:29] * Lord_of_- [Lord_of_-@notlogged] has quit. (Quit: EliteBNC free bnc service - http://elitebnc.org - be a part of the Elite!)
#1315 [23:30] <Plet53> Having done so, the problem persists.
#1316 [23:31] <mattym> ??> Plet53 tools/hjt
#1317 [23:31] <Absol> Plet53: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1318 [23:31] <Absol> Plet53: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1319 [23:33] <Plet53> Is there a similar tool for linux? My router also has a packet capture feature if that will help.
#1320 [23:33] <mattym> Plet53, If your on linux, never mind that tool.
#1321 [23:34] <mattym> Plet53, Anything else on the system that would effect your/the games connection to the internet
#1322 [23:35] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#1323 [23:36] <Plet53> My router has a default firewall, which is set to allow "established" and "related" connections, and drop "new" and "invalid"
#1324 [23:36] <Plet53> No other rules are in place.
#1325 [23:36] <mattym> Plet53, One sec
#1326 [23:36] <mattym> ??< av/avira
#1327 [23:37] <mattym> Plet53, Try manually adding this to the allow list: http://s3.amazonaws.com/*
#1328 [23:38] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#1329 [23:39] <Plet53> give me a second to resolve that to an ip
#1330 [23:39] <mattym> Plet53, It has a wildcard, so im not sure you will be able to properly do it that way
#1331 [23:40] <Plet53> the idea should be that I can just add an exception for the entire amazon network based off of an ip and a networking suffix
#1332 [23:44] <mattym> Plet53, yeah that would be slightly overkill than just to that one service, but w/e works best with your setup.
#1333 [23:45] <Plet53> overkill is the only kill :)
#1334 [23:52] * Guest10161 [Guest10161@notlogged] has joined #minecrafthelp
#1335 [23:53] <Plet53> Do you know the specific addresses for the minecraft authentication, mutiplayer session, and skin services? Attempting to resolve the amazon servers brings back multiple addresses.
#1336 [23:53] <mattym> Plet53, Yeah thats kinda the whole point of that system and why i gave you the address
#1337 [23:54] <Plet53> It makes sense but is difficult for me to implement on my end.
#1338 [23:54] <mattym> Plet53, Have you tried temporarily completely dissabling the firewall to see if it is causing your issue?
#1339 [23:55] * Lord_of_Life [Lord_of_Life@notlogged] has joined #minecrafthelp