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#12 [01:29] <mrjamesmay> http://paste.ubuntu.com/23400464/ i need help updating my graphics drivers
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#18 [01:54] <Netty> When will fix the bugs cant Play anymore After the update
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#23 [02:16] <mattym>
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#34 [03:08] <julianthezocker> ich kann icht auf minecraft drauf es crashed immer wieder :http://paste.ubuntu.com/23401013/
#35 [03:08] <julianthezocker> ich kann nicht auf minecraft drauf es crashed immer wieder
#36 [03:09] <julianthezocker> I can't do it on minecraft, it crashed again and again
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#46 [03:24] <Brankovich> hello, i want to play minecraft multiplayer but its says this : java.lang.Nullpointerexception:group. what to do?
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#57 [03:48] <mitcheltown> I hae no access anyore to my account? If I request to send new password to my email address it does not work aymore
#58 [03:50] <mitcheltown> i have ordernumber and transactionnumber available if needed
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#61 [03:54] <Brankovich> Hello, i want to play multiplayer but this was coming up: Java.lang.NullPointerException: group. what to do?
#62 [03:55] * BluePotatoBP_ [BluePotatoBP_@notlogged] has joined #minecrafthelp
#63 [03:55] * GamingWithMax [GamingWithMax@notlogged] has joined #minecrafthelp
#64 [03:55] <BluePotatoBP> I have a problem with loging-in
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#66 [03:56] * Ikspeelmeinkreft [Ikspeelmeinkreft@notlogged] has joined #minecrafthelp
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#69 [03:56] <Ikspeelmeinkreft> can someone speak dutch?
#70 [03:56] <BluePotatoBP> I cant register!
#71 [03:56] <Brankovich> ja ik
#72 [03:57] <Ikspeelmeinkreft> Ik wil de hard daily challenge halen, maar hij registreerd niks bij lucky island, Wat moet ik doen?
#73 [03:58] <Brankovich> gewoon uitloggen en weer inloggen
#74 [03:58] <Ikspeelmeinkreft> PROBEERDE IK WEKT NIET
#75 [03:58] <Ikspeelmeinkreft> opes
#76 [03:58] <Ikspeelmeinkreft> oeps
#77 [03:58] <BluePotatoBP> Please help me i cant register new accaunt !
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#79 [04:05] <Ikspeelmeinkreft> Can someone help me. I want to finnish the daily challenge. But minecraft doesn't register lucky island.
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#82 [04:06] <Jeban> BluePotatoeBP: What error do you get?
#83 [04:06] <BluePotatoBP> "An error prevented your request from being processed. Please try again"
#84 [04:06] <BluePotatoBP> that error
#85 [04:08] <Jeban> BluePotatoBP: Do you have an AntiVirus?
#86 [04:08] <BluePotatoBP> yes
#87 [04:08] <BluePotatoBP> Avast
#88 [04:08] <Jeban> Okay.
#89 [04:09] <Jeban> BluePotatoBP: Are you on Windows or Mac?
#90 [04:09] <BluePotatoBP> Windows
#91 [04:09] <Jeban> BluePotatoBP: Okay, Press Windows Key + R
#92 [04:09] <BluePotatoBP> k
#93 [04:09] <BluePotatoBP> what now
#94 [04:10] <Jeban> Type there "dxdiag"
#95 [04:10] * Ikspeelmeinkreft [Ikspeelmeinkreft@notlogged] has quit. (Ping timeout: 195 seconds)
#96 [04:11] <BluePotatoBP> k what now
#97 [04:11] <Jeban> If you see something With Yes or No, click Yes.
#98 [04:11] <BluePotatoBP> i did
#99 [04:12] <Jeban> Click on "Save All Information" and Save the text document to your desktop.
#100 [04:12] <BluePotatoBP> k
#101 [04:12] <Jeban> Open the text Document
#102 [04:13] <BluePotatoBP> k
#103 [04:13] <Jeban> And copy the hole thing [Ctrl+A then Ctrl+C]
#104 [04:13] <BluePotatoBP> why
#105 [04:14] <Jeban> So we can see your system Info to check whats going on.
#106 [04:14] <BluePotatoBP> dude im buying minecraft
#107 [04:14] <Jeban> I know, but it wont let you. I have never seen that problem so thats why.
#108 [04:15] <Jeban> So paste it to
#109 [04:15] <BluePotatoBP> ------------------ System Information ------------------ Time of this report: 10/30/2016, 10:10:59 Machine name: LEON-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600) Language: Croatian (Regional Setting: Croatian) System Manufacturer: ASUSTeK Computer Inc. System Model: K54HR BIOS: BIOS Date: 03/20/12 09:44:25 Ver: 04.06.03 Processo
#110 [04:15] <Jeban> Nooo
#111 [04:15] <BluePotatoBP> what
#112 [04:16] <Jeban> Paste it to: http://paste.ubuntu.com/
#113 [04:16] <BluePotatoBP> ok sorry :D
#114 [04:16] <Jeban> And send it to me
#115 [04:17] <BluePotatoBP> http://paste.ubuntu.com/23401209/
#116 [04:17] <Jeban> BluePotatoBP: One momment.
#117 [04:17] <BluePotatoBP> ok
#118 [04:18] <Jeban> Is this a Laptop?
#119 [04:18] <BluePotatoBP> yes :D
#120 [04:18] <BluePotatoBP> i will be getting PC
#121 [04:18] <Jeban> ok
#122 [04:20] * milan [milan@notlogged] has joined #minecrafthelp
#123 [04:21] <Jeban> Ok i am not to sure about this problem, so download TeamViewer, and do /msg Jeban [teamviewer ID] [teamviewer Password]
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#125 [04:21] <BluePotatoBP> k
#126 [04:25] <Anna> BluePotatoBP: try download and instal this: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#127 [04:25] <BluePotatoBP> just a sec
#128 [04:27] * Logischerdaumen [Logischerdaumen@notlogged] has joined #minecrafthelp
#129 [04:28] <Logischerdaumen> Hallo ist hier ein Mojang Supports ihr der Deutsch Spricht ich habe ein paar Fragen zu Minecraft
#130 [04:28] <Anna> ??> Logischerdaumen lang/de
#131 [04:28] <Absol> Logischerdaumen: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#137 [04:29] <Logischerdaumen> Ok thx
#138 [04:29] <gayFaggot> How do i succ dix???
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#140 [04:30] <Logischerdaumen> Is there the Entity 303 in Minecraft what does it do?
#141 [04:30] <gayFaggot> ooooo
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#143 [04:30] <Anna> what do you mean by entity 303?
#144 [04:30] <Anna> this channel is for support with minecraft problems such as crashes
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#146 [04:32] <Logischerdaumen> There was once the Mojang worker who was notch of Notch and it is to be wanted that he is an enteti names
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#148 [04:33] <Anna> don't think this is something we can help with
#149 [04:33] <Anna> nighty
#150 [04:33] <BluePotatoBP> Jeban
#151 [04:34] <Logischerdaumen> Ich meine ich habe Angst das er in mein Minecraft We
#152 [04:34] <Logischerdaumen> Lt ist
#153 [04:35] <Logischerdaumen> Help
#154 [04:36] <Logischerdaumen> The entity 303 in Minecraft is mine in minecraft world
#155 [04:36] <Logischerdaumen> @Absol The entity 303 in Minecraft is mine in minecraft world
#156 [04:37] * Logischerdaumen_ [Logischerdaumen_@notlogged] has joined #minecrafthelp
#157 [04:37] <Logischerdaumen_> The entity 303 in Minecraft is mine in minecraft world
#158 [04:38] <Andrio> ??> Logischerdaumen_ ask/WTF
#159 [04:38] <Absol> Logischerdaumen_: Please form your question in the form of a question. Whatever you just said was unclear.
#160 [04:38] <Andrio> o/ Anna
#161 [04:39] <Logischerdaumen_> Please form your question in the form of a question. Whatever you just said was unclear?
#162 [04:39] <Logischerdaumen_> Enteti 303 ??
#163 [04:39] <Andrio> Yes, it was.
#164 [04:40] <Logischerdaumen_> Was wer ist enti 303
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#166 [04:40] <Andrio> https://namemc.com/profile/Entity303/ef31a4b5 – this Entity303?
#167 [04:40] * Xavi17 [Xavi17@notlogged] has joined #minecrafthelp
#168 [04:40] <Logischerdaumen_> Stop
#169 [04:42] <Andrio> https://namemc.com/profile/Entity_303/9c1152b7 – or this one?
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#171 [04:44] <BluePotatoBP> connect again please
#172 [04:44] * Logischerdaumen_ [Logischerdaumen_@notlogged] has quit. (Ping timeout: 195 seconds)
#173 [04:45] <Flurnsen> Hey leute
#174 [04:45] <Jeban> BluePotatoBP: After 4 Hrs.
#175 [04:45] <BluePotatoBP> ok
#176 [04:46] <BluePotatoBP> but that TeamViewer is cool
#177 [04:49] <Flurnsen> Wisst ihr, wie lange es dauert, bis der Mojang Support ein Ticket bearbeitet?
#178 [04:49] <Andrio> ??> Flurnsen lang/DE
#179 [04:49] <Absol> Flurnsen: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#181 [04:50] <Flurnsen> ohh sorry :D
#182 [04:51] <Flurnsen> I juste wanted to know, how much time Mojang support needs to answer to support tickets
#183 [04:52] <Andrio> See https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-.
#184 [04:53] <Flurnsen> thanks Andrio
#185 [04:53] * Ikspeelmeinkreft [Ikspeelmeinkreft@notlogged] has joined #minecrafthelp
#186 [04:54] <Ikspeelmeinkreft> I want to finnish the daily challenge, but minecrfat doesn't register lukcy island
#187 [04:54] * walli [walli@notlogged] has joined #minecrafthelp
#188 [04:54] <Andrio> What version of Minecraft has daily challenges?
#189 [04:54] * walli [walli@notlogged] has quit. (Client Quit)
#190 [04:55] <Ikspeelmeinkreft> 1.10.2
#191 [05:04] * Weesun [Weesun@notlogged] has joined #minecrafthelp
#192 [05:04] <Weesun> Can not play mine craft pe on my ipad2
#193 [05:04] <Weesun> Keep coming out from the app
#194 [05:05] <Weesun> I have updated to the latest version
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#197 [05:07] * Anzhi is now known as Anzhelika|Away
#198 [05:12] <Andrio> Ikspeelmeinkreft, what happens when you try to play it?
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#202 [05:32] <TDS> HelloIRC
#203 [05:33] <Andrio> HelloTDS
#204 [05:33] <TDS> IRC do u know mojang team
#205 [05:34] <Andrio> No; why?
#206 [05:34] <TDS> So can you help me
#207 [05:35] <Andrio> ??> TDS ask
#208 [05:35] <Absol> TDS: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#209 [05:35] <Absol> TDS: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#210 [05:35] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#211 [05:36] <TDS> Ok, after updating my Minecraft when I created the world and it will be saved ...then when I continue it it crashes
#212 [05:36] <TDS> In crashes in addons too
#213 [05:38] <TDS> Hello are you active
#214 [05:39] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has joined #minecrafthelp
#215 [05:40] <Andrio> Hang on
#216 [05:40] * JellyCatDude [JellyCatDude@notlogged] has joined #minecrafthelp
#217 [05:40] <Andrio> TDS, what kind of computer are you trying to play Minecraft on?
#218 [05:41] * jjs999jjs [jjs999jjs@notlogged] has quit. (Ping timeout: 183 seconds)
#219 [05:41] <JellyCatDude> How do you make Minecraft faster? Mine was really slow recently.
#220 [05:42] * eZMitteHD [eZMitteHD@notlogged] has joined #minecrafthelp
#221 [05:43] * Anzhelika|Away is now known as Anzhi
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#226 [05:49] <Neku> So I got the new launcher for MC the beta one and now it says Unable to locate Java runtime
#227 [05:51] <Andrio> Can you show me the nativelog.txt?
#228 [05:52] <Andrio> ??> Neku paste
#229 [05:52] <Absol> Neku: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#230 [05:59] * swimboy95 [swimboy95@notlogged] has joined #minecrafthelp
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#233 [06:01] * AndroidMCslow [AndroidMCslow@notlogged] has joined #minecrafthelp
#234 [06:01] <swimboy95> hello? i have a problem with actually opening minecraft. When i try to log in it just says "sorry, but we couldn't connrct to our servers. Please make sure you are online and that Minecraft isnt blocked" Obviously i have checked both of these things and they are both fine? what can i do now??
#235 [06:02] <swimboy95> I have also check java and stuff like that. its all up too date
#236 [06:02] <AndroidMCslow> Ok, so I have the Mobile game on a phone and tablet, after these latest updates everything is EXTREAMLY slow, when my son connects to my tablet from the phone, I am unable to view the world, cant pan up or down or in any direction for that matter
#237 [06:02] <AndroidMCslow> what is up with the latest updates? why this epic FAIL ?
#238 [06:03] <swimboy95> hello? anyone actually gonna help?
#239 [06:04] <swimboy95> fuck this then
#240 [06:04] <Absol> swimboy95: Please keep it civil
#241 [06:04] <swimboy95> bye
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#243 [06:10] * juliencool8 [juliencool8@notlogged] has joined #minecrafthelp
#244 [06:11] <juliencool8> ich wolte resur pack ändern sturtzt minecraft ab
#245 [06:12] <juliencool8> hallo
#246 [06:12] <juliencool8> hello
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#248 [06:27] * A-Z [A-Z@notlogged] has joined #minecrafthelp
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#250 [06:43] * julianthezocker [julianthezocker@notlogged] has joined #minecrafthelp
#251 [06:43] <julianthezocker> http://paste.ubuntu.com/23401756/
#252 [06:45] <julianthezocker> my minecraft crashed again and again please help http://paste.ubuntu.com/23401756/
#253 [06:48] * Harmsda [Harmsda@notlogged] has joined #minecrafthelp
#254 [06:48] <julianthezocker> my minecraft crashed again and again please help http://paste.ubuntu.com/23401756/
#255 [06:50] * miguwl126 [miguwl126@notlogged] has joined #minecrafthelp
#256 [06:50] <Harmsda> Hey all, cannot connect to any servers at all or play singleplayer in modded minecraft (vanilla is broken too pretty sure), error is java.lang.NoClassDefFoundError: could not initialise net.minecraft.network.NetworkManager. Please help1
#257 [06:50] <Harmsda> !
#258 [06:52] * miguwl126 [miguwl126@notlogged] has quit. (Client Quit)
#259 [06:53] <Andrio> ??> julianthezocker launcher/crash-log
#260 [06:53] <Absol> julianthezocker: We need to see your crash log, which appears after a crash.
#261 [06:53] <Absol> julianthezocker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#262 [06:57] <julianthezocker> http://paste.ubuntu.com/23401756/
#263 [06:57] * miguwl126 [miguwl126@notlogged] has joined #minecrafthelp
#264 [06:58] * miguwl126 [miguwl126@notlogged] has quit. (Client Quit)
#265 [07:03] <julianthezocker> what should i do?
#266 [07:03] * EulenplayerYT [EulenplayerYT@notlogged] has joined #minecrafthelp
#267 [07:04] * EulenplayerYT [EulenplayerYT@notlogged] has quit. (Client Quit)
#268 [07:04] * Seba [Seba@notlogged] has joined #minecrafthelp
#269 [07:05] <Seba> I forgot my username and password what can I do? I know my email
#270 [07:05] <Harmsda> any help before I give up completely?
#271 [07:05] <Seba> yes
#272 [07:05] <Harmsda> Seba it says no account issues, I know there is some way to recover it only if you have proof of purchase/transaction number I think
#273 [07:05] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#274 [07:07] * Cba_Seba [Cba_Seba@notlogged] has joined #minecrafthelp
#275 [07:07] <julianthezocker> my minecraft crashed again and again please help
#276 [07:07] <Cba_Seba> Hello, I forgot my username and password of my minecraft but i know my email
#277 [07:08] * Sho0t3r [Sho0t3r@notlogged] has joined #minecrafthelp
#278 [07:08] <Harmsda> Cha_Seba it says no account issues on the page where you enter your name
#279 [07:08] <Sho0t3r> hi
#280 [07:08] <Harmsda> like i told you there is definetly a way
#281 [07:08] <Harmsda> like i told you there is definetly a way
#282 [07:08] * Sho0t3r [Sho0t3r@notlogged] has left #minecrafthelp
#283 [07:09] <Harmsda> Any helpers around?
#284 [07:09] <Andrio> ??> Harmsda win/reinst
#285 [07:09] <Absol> Harmsda: You may need to reinstall the locally installed files that Minecraft puts into place.
#286 [07:09] <Absol> Harmsda: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#287 [07:09] * Cba_Seba [Cba_Seba@notlogged] has quit. (Client Quit)
#288 [07:10] <Andrio> Aaand they're gone.
#289 [07:10] <Andrio> julianthezocker, that isn't the crash report.
#290 [07:11] <Harmsda> I've had this problem before and a complete reinstall of MC didn't help, will try again but please keep thinking
#291 [07:11] * AndroidMCslow [AndroidMCslow@notlogged] has quit. (Ping timeout: 195 seconds)
#292 [07:11] <Andrio> Can you try it and show me the launcher log?
#293 [07:16] <julianthezocker> ---- Minecraft Crash Report ---- // There are four lights! Time: 30.07.16 19:11 Description: Ticking screen java.lang.NullPointerException: Ticking screen at io.netty.bootstrap.Bootstrap.checkAddress(Bootstrap.java:273) at io.netty.bootstrap.Bootstrap.doConnect(Bootstrap.java:150) at io.netty.bootstrap.Bootstrap.connect(Bootstrap.java:132) at io.netty.bootstrap.Bootstrap.connect(Bootstrap.java:113) at bdg.b(SourceFile
#294 [07:16] <julianthezocker> this?
#295 [07:16] <Andrio> Yes.
#296 [07:16] <Andrio> ??> julianthezocker paste
#297 [07:16] <Absol> julianthezocker: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#300 [07:16] * Anzhi is now known as Anzhelika|Away
#301 [07:17] * Anzhelika|Away is now known as Anzhi
#302 [07:19] <julianthezocker> http://paste.ubuntu.com/23401878/
#303 [07:19] <Harmsda> Andrio http://paste.ubuntu.com/23401881/
#304 [07:19] <Harmsda> the error is right at the end
#305 [07:23] <julianthezocker> what should i do?
#306 [07:24] <Andrio> julianthezocker, you posted the DXDiag report again...
#307 [07:25] <Andrio> ??> Harmsda mods
#308 [07:25] <Absol> Harmsda: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#309 [07:25] <Absol> Harmsda: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#310 [07:26] <Harmsda> Andrio sorry it's also a problem with vanilla, I can't join anything at all
#311 [07:26] <Harmsda> I tried last time this error came up
#312 [07:26] <Andrio> mm
#313 [07:26] <Andrio> ??> Harmsda launcher/log
#314 [07:26] <Absol> Harmsda: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#315 [07:26] <Absol> Harmsda: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#316 [07:26] <julianthezocker> andrio wha should i paste
#317 [07:27] <Andrio> julianthezocker, the crash report from the Minecraft launcher.
#318 [07:27] <julianthezocker> [12:59:54 INFO]: Minecraft Launcher 1.6.69 (through bootstrap 100) started on windows... [12:59:54 INFO]: Current time is Oct 30, 2016 12:59:54 PM [12:59:54 INFO]: System.getProperty('os.name') == 'Windows 10' [12:59:54 INFO]: System.getProperty('os.version') == '10.0' [12:59:54 INFO]: System.getProperty('os.arch') == 'amd64' [12:59:54 INFO]: System.getProperty('java.version') == '1.8.0_25' [12:59:54 INFO]: System.getPropert
#319 [07:28] <Andrio> ??> julianthezocker paste
#320 [07:28] <Absol> julianthezocker: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#321 [07:29] <Andrio> Also I think that server is blacklisted.
#322 [07:29] * Galori [Galori@notlogged] has joined #minecrafthelp
#323 [07:29] <julianthezocker> http://paste.ubuntu.com/23401929/
#324 [07:29] <Galori> Hi guys i have an problem The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#325 [07:29] <julianthezocker> that ist the url
#326 [07:29] <Andrio> No, it's not.
#327 [07:29] <Andrio> </late>
#328 [07:29] <Harmsda> Andrio this is the vanilla one, different error but same effect http://paste.ubuntu.com/23401934/
#329 [07:29] <Andrio> ??> Galori win/DXDiag
#330 [07:29] <Absol> Galori: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#331 [07:30] <Andrio> hm
#332 [07:30] <Galori> http://paste.ubuntu.com/23398592/
#333 [07:30] <Galori> here is the link
#334 [07:30] * Remo0506 [Remo0506@notlogged] has joined #minecrafthelp
#335 [07:30] <Galori> wat noe
#336 [07:30] <Galori> now\
#337 [07:30] * Remo0506 [Remo0506@notlogged] has quit. (Client Quit)
#338 [07:30] * HPrinceFX [HPrinceFX@notlogged] has joined #minecrafthelp
#339 [07:30] <Andrio> julianthezocker, that's the launcher log
#340 [07:31] <HPrinceFX> java.lang.NullPointerException: group
#341 [07:31] <HPrinceFX> please fix
#342 [07:31] <Harmsda> Andrio I should mention that I cannot run singleplayer or multiplayer on both modded and vanilla
#343 [07:31] <Andrio> mm
#344 [07:31] <Galori> somone wat now
#345 [07:31] <HPrinceFX> i can'tjoin server
#346 [07:31] <HPrinceFX> andrio
#347 [07:32] <Andrio> Harmsda and HPrinceFX, that is probably due to a bad antimalware/security program blocking Minecraft from accessing the network
#348 [07:32] <HPrinceFX> is dis site is for hacked?
#349 [07:32] <Andrio> I can't troubleshoot that much further though
#350 [07:32] <HPrinceFX> owh
#351 [07:32] <Andrio> HPrinceFX, sorry?
#352 [07:32] <HPrinceFX> nothing
#353 [07:32] <HPrinceFX> sorry
#354 [07:32] <Galori> and what I do now
#355 [07:32] <Andrio> Galori, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#356 [07:33] <Harmsda> Andrio I've reinstalled my security software, and tried it with the software completely uninstalled
#357 [07:33] <Andrio> Harmsda and HPrinceFX, what antimalware/security software do you have?
#358 [07:33] <Andrio> mm
#359 [07:33] <Andrio> Could also be malware.
#360 [07:33] <HPrinceFX> avast
#361 [07:33] <Andrio> Harmsda, did you only try once?
#362 [07:33] <julianthezocker> http://paste.ubuntu.com/23401946/
#363 [07:33] <julianthezocker> tis that right?
#364 [07:33] <Galori> Oh.... dangit nothing alse i can do to fix it
#365 [07:33] <Galori> ?
#366 [07:33] <Andrio> if so, try connecting a few more times
#367 [07:33] <Andrio> ,,
#368 [07:33] <Andrio> mm
#369 [07:33] * Andrio gives up.
#369 [07:34] <Harmsda> Andrio I've reinstalled about 10+ times, each time trying without the software (Trend Micro Maximum Security)
#370 [07:34] <Harmsda> It has fixed itself before with that, but not this time
#371 [07:34] <Andrio> I believe that one was on the list of things known to break Minecraft.
#372 [07:34] <Harmsda> Trend Micro?
#373 [07:34] <Andrio> yeah
#374 [07:35] <Andrio> julianthezocker, what tabs are there in the Minecraft launcher?
#375 [07:35] <julianthezocker> tabs?
#376 [07:35] <Galori> andrio nothing alse i can do to fix it?
#377 [07:35] <Andrio> Are you using the new beta launcher?
#378 [07:35] <Harmsda> Well like I've said, I've tried it 10+ times with no security at all, and it's worked fine for years
#379 [07:35] <Andrio> Galori, yes
#380 [07:36] <Galori> what
#381 [07:36] <HPrinceFX> andrio
#382 [07:36] <HPrinceFX> how to fix it?
#383 [07:36] * zhexirox [zhexirox@notlogged] has joined #minecrafthelp
#384 [07:36] <Andrio> Galori, as far as I know, you'd need to install Windows 7 (or Linux), or get a new PC.
#385 [07:36] <julianthezocker> yes i use the new beta launcher
#386 [07:36] <Andrio> ah
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#388 [07:37] <HPrinceFX> please help
#389 [07:37] * Thytfs [Thytfs@notlogged] has joined #minecrafthelp
#390 [07:37] <Harmsda> Andrio eh got to go, any final suggestions?
#391 [07:38] <Andrio> Harmsda, I can't really help with that; sorry
#392 [07:38] <Andrio> Someone else might be on who can
#393 [07:38] * idotv_yt [idotv_yt@notlogged] has quit. (Client Quit)
#394 [07:38] <Harmsda> Andrio No problem, thanks for trying
#395 [07:38] <Andrio> julianthezocker, go to the Settings page in the menu, and select When the game starts > Show game output log
#396 [07:38] <Galori> ok so thank you you helped me a lot i will buy myself an new pc... if its running windows 10 i cant play or is it something else
#397 [07:38] <zhexirox> i can't logging in minecraft, i get this: "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SocketTimeoutException: connect timed out) I have updated java, i have connection
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#399 [07:39] <Galori> ok so thank you you helped me a lot i will buy myself an new pc... if its running windows 10 i cant play or is it something else?
#400 [07:40] <Andrio> Galori, your PC isn't fully compatible with Windows 10
#401 [07:40] <julianthezocker> andrio what im doing with the output log?
#402 [07:40] <Andrio> julianthezocker, ok, has it crashed yet?
#403 [07:41] <Andrio> You can copy the log by pressing Ctrl+A and Ctrl+C
#404 [07:41] <Andrio> show me that log.
#405 [07:41] <Galori> I know we upgraded to win 10 but if im buy new pc that runs windows 10 i cant play?
#406 [07:41] <Andrio> Galori, if the PC is relatively new, it should work on Windows 10
#407 [07:41] * Harmsda [Harmsda@notlogged] has quit. (Ping timeout: 195 seconds)
#408 [07:42] <Andrio> Mine has no problem with it (with Intel HD 4000 graphics).
#409 [07:42] <julianthezocker> Completely ignored arguments: [--nativeLauncherVersion, 307] [13:41:08] [Client thread/INFO]: Setting user: julianthezocker [13:41:08] [Client thread/INFO]: (Session ID is <censored>) [13:41:11] [Client thread/INFO]: LWJGL Version: 2.9.1 [13:41:11] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lw
#410 [07:42] <Galori> thank you
#411 [07:42] <Andrio> julianthezocker, please use http://paste.ubuntu.com/.
#412 [07:42] <Andrio> no problem...
#413 [07:42] * zhexirox [zhexirox@notlogged] has quit. (Ping timeout: 195 seconds)
#414 [07:42] <Andrio> hm
#415 [07:42] * Galori [Galori@notlogged] has quit. (Quit: Web client closed)
#416 [07:43] <julianthezocker> http://paste.ubuntu.com/23401992/ is that right
#417 [07:44] <Andrio> It looks right, yeah.
#418 [07:45] <Andrio> julianthezocker, try installing the Radeon software from http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064.
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#421 [07:47] <julianthezocker> it takes 20 minutes
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#425 [07:50] <Jellybean_Luna> My minecraft is running slow and faltering. It doesn't work.
#426 [07:55] * Jellybean_Luna [Jellybean_Luna@notlogged] has quit. (Quit: Web client closed)
#427 [07:56] <Andrio> mm
#428 [07:56] <Andrio> It's a big download.
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#430 [08:00] * LucianoBoonstra [LucianoBoonstra@notlogged] has joined #minecrafthelp
#431 [08:00] <Conor> I lost my password for minecraft, and tried to reset it but I am not getting the reset link in my email. It has bee over 50 minutes or so.
#432 [08:00] * LucianoBoonstra [LucianoBoonstra@notlogged] has quit. (Client Quit)
#433 [08:01] * owen_ [owen_@notlogged] has joined #minecrafthelp
#434 [08:01] <Andrio> Conor, checked your spam folder?
#435 [08:01] * owen_ [owen_@notlogged] has quit. (Client Quit)
#436 [08:03] <Conor> Anyone here?
#437 [08:03] <julianthezocker> i have installing it
#438 [08:04] <Andrio> uh
#439 [08:04] <Conor> I'm not getting my password reset email for minecraft
#440 [08:04] * jaapboy [jaapboy@notlogged] has joined #minecrafthelp
#441 [08:04] <Andrio> Conor, checked your spam folder?
#442 [08:05] * koudaf [koudaf@notlogged] has joined #minecrafthelp
#443 [08:05] <jaapboy> hello i have a problem i cant log in to my account but i changed my password several times
#444 [08:07] <koudaf> Hi all - I'm having issues running the latest version of Minecraft for PC. I get an error message saying "Pixel Format not accelerated" and something about that OpenGL is not activated. I have a complete dxdiag here: http://paste.ubuntu.com/23402096/
#445 [08:07] <koudaf> Any help would be really appreciated!
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#450 [08:10] <Andrio> koudaf, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#451 [08:11] * LucianoBoonstra [LucianoBoonstra@notlogged] has joined #minecrafthelp
#452 [08:12] <koudaf> whoops! that's not good. I have today purchased Minecraft for my son. We will not buy a new PC for this. How do we get a refund? And thanks for supporting my question so fast - I'm impressed!
#453 [08:12] * LucianoBoonstra [LucianoBoonstra@notlogged] has quit. (Client Quit)
#454 [08:14] <Andrio> mm
#455 [08:14] <Andrio> ??> koudaf account/refund
#456 [08:14] <Absol> koudaf: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#457 [08:14] <Andrio> No problem...
#458 [08:17] * neymar666 [neymar666@notlogged] has joined #minecrafthelp
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#461 [08:20] <koudaf> Okay, thanks. It seems I'm entitled to a refund according to your policy. How do I proceed from here?
#462 [08:24] * Carson [Carson@notlogged] has joined #minecrafthelp
#463 [08:26] <Carson> Every time I hit play to play minecraft it gives me a crash report.
#464 [08:27] <Andrio> It's Mojang's policy... we aren't Mojang
#465 [08:27] <Andrio> '...please contact customer support, provide the order number(s) or transaction ID(s) from the purchase, and specify which one(s) need refunded'
#466 [08:27] <Andrio> there are links there.
#467 [08:28] <Carson> Than this is stupid I need help.
#468 [08:28] <Andrio> ??> Carson launcher/crash-log
#469 [08:28] <Absol> Carson: We need to see your crash log, which appears after a crash.
#470 [08:28] <Absol> Carson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#471 [08:28] <koudaf> Andrio --> that makes sense. Thanks again for your help! Have a great day.
#472 [08:29] <Carson> the link is http://paste.ubuntu.com/23402227/
#473 [08:29] * Xx_calin_xX [Xx_calin_xX@notlogged] has joined #minecrafthelp
#474 [08:31] <Carson> Anybody there
#475 [08:31] * Xx_calin_xX [Xx_calin_xX@notlogged] has quit. (Client Quit)
#476 [08:31] <Carson> Somebody help me.
#477 [08:32] <Andrio> sorry; I was busy winning a Mario Kart battle. ^^
#478 [08:32] <Andrio> ??> Carson win/DXDiag
#479 [08:32] <Absol> Carson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#480 [08:33] <Carson> i did and nothing hapend
#481 [08:33] <Andrio> Show me the link to the report
#482 [08:34] <Carson> http://paste.ubuntu.com/23402161/
#483 [08:34] <Carson> o the crash sory herz http://paste.ubuntu.com/23402227/
#484 [08:36] * TGY [TGY@notlogged] has joined #minecrafthelp
#485 [08:37] <TGY> hello, i just reset my pw to mojang accnt. i typed in the new password and its still wrong! reset it again to make sure i wasnt tripping and still wrong again what shld i do?
#486 [08:38] <Andrio> Carson, install the Radeon software from http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064.
#487 [08:38] <Andrio> ??> TGY login/throttle
#488 [08:38] <Absol> TGY: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#489 [08:38] <Absol> TGY: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#490 [08:38] * malupepo_br [malupepo_br@notlogged] has joined #minecrafthelp
#491 [08:38] <Carson> k thanks
#492 [08:38] <TGY> do i reset again or can i use my alrdy resetted password?
#493 [08:38] <Andrio> TGY, you probably won't need to reset it again
#494 [08:39] <Andrio> That's just to be safe.
#495 [08:39] <TGY> thank you!
#496 [08:39] <Andrio> no problem.
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#504 [08:50] <steadyremiix> hello?
#505 [08:50] <steadyremiix> aynone on to help?
#506 [08:50] <steadyremiix> my minecraft starts but when i try and connect to badlion and other servers my minecrft crashed
#507 [08:51] <steadyremiix> my minecraft starts but when i try and connect to badlion and other servers my minecrft crashes
#508 [08:51] <steadyremiix> also my minecraft logo changed from the grass block in the task bar to 3 black squares and a bue circle around it
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#514 [08:58] * _LunarrLight_YT [_LunarrLight_YT@notlogged] has joined #minecrafthelp
#515 [08:58] <TheRushingCow> Hallo I'm back to help fix something on my second computer. Last time it was because of MCLeaks. Can someone help?
#516 [08:58] <TheRushingCow> I need help* ^
#517 [08:59] <_LunarrLight_YT> i cat figure out how to get back on to minecraft,minecraft will just keep saying "Crash Report"
#518 [08:59] <_LunarrLight_YT> *cant
#519 [08:59] <_LunarrLight_YT> ;(
#520 [09:00] <TheRushingCow> Hallo? Someone?
#521 [09:00] <Andrio> ??> _LunarrLight_YT launcher/crash-log
#522 [09:00] <Absol> _LunarrLight_YT: We need to see your crash log, which appears after a crash.
#523 [09:00] <Absol> _LunarrLight_YT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#524 [09:00] <Andrio> TheRushingCow, what's the something?
#525 [09:01] <TheRushingCow> Minecraft will not log me in because of minecraft being offline or blocked
#526 [09:01] <_LunarrLight_YT> ok
#527 [09:01] <TheRushingCow> MCLeaks did it
#528 [09:01] <Andrio> mm
#529 [09:01] * tero [tero@notlogged] has joined #minecrafthelp
#530 [09:01] <Andrio> ??> TheRushingCow info/MCLeaks
#531 [09:01] <Absol> TheRushingCow: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#532 [09:01] <Absol> TheRushingCow: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#533 [09:01] <tero> how to anti xray 1.10.2
#534 [09:02] <Andrio> tero, look for a server mod or plugin for it.
#535 [09:02] <tero> how to anti xray 1.10.2 ??
#536 [09:02] <_LunarrLight_YT> wait now it says "game output
#537 [09:02] <Andrio> ??> TheRushingCow win/hosts/edit
#538 [09:02] <Absol> TheRushingCow: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#539 [09:02] <Absol> TheRushingCow: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#542 [09:04] <steadyremiix> my minecraft starts but when i try and connect to badlion and other servers my minecrft crashes
#543 [09:04] <steadyremiix> also my minecraft logo changed from the grass block in the task bar to 3 black squares and a bue circle around it
#544 [09:04] <steadyremiix> any hepl?
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#546 [09:05] <steadyremiix> i am getting lik 20 fps when i always gett 200
#547 [09:05] <Roby> hi
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#549 [09:05] <TheRushingCow> Thank you @Andrio and @Absol!
#550 [09:05] <steadyremiix> also my minecraft logo changed from the grass block in the task bar to 3 black squares and a bue circle around it
#551 [09:05] <steadyremiix> my minecraft starts but when i try and connect to badlion and other servers my minecrft crashes
#552 [09:05] <Andrio> o
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#554 [09:07] <_LunarrLight_YT> minecraft is saying "Game oUTPUT" then i cant do anything
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#556 [09:09] <_LunarrLight_YT> ok now it says "Crash Report"
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#558 [09:12] <Andrio> ok... can you show me the crash report?
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#562 [09:18] <Rexx> I having trouble with Shaders on Minecraft
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#564 [09:19] <Rexx> Can anyone help me out?
#565 [09:20] <Rexx> On minecraft when I put shaders on there's alot of black pixels and it's glitched out
#566 [09:21] <SilencedPanda> I need some help wtih a crash report I've had for two days
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#569 [09:24] <Rexx> ....
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#579 [09:44] <steadyremiix> hello? anyone on to help?
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#581 [09:45] <steadyremiix> ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
#582 [09:45] <steadyremiix> hello?
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#585 [09:51] <steadyremiix> hello?
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#592 [10:04] <PIGGESofc> My minecraft crash
#593 [10:04] <PIGGESofc> http://paste.ubuntu.com/23402706/
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#600 [10:08] <PIGGESofc> hahaha
#601 [10:08] <PIGGESofc> dkkd
#602 [10:08] <PIGGESofc> krtr
#603 [10:08] <PIGGESofc> rzrk
#604 [10:08] * Absol kicked PIGGESofc from #minecrafthelp (Reason: IGGESofc :Stop spamming)
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#607 [10:13] <AlejandroRod> i forgot my password
#608 [10:13] <AlejandroRod> and it doesn't allow me to change it
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#610 [10:14] <Rezfirepvp> algun administrador que hable español por favor
#611 [10:14] <AlejandroRod> quien es?
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#613 [10:14] <Rezfirepvp> alguien que me ayude?
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#621 [10:22] <steadyremiix> hello!?!?!?!
#622 [10:22] <steadyremiix> tanyone on?
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#630 [10:31] <MurgZ> Hello
#631 [10:31] <MurgZ> I have a problem
#632 [10:32] <MurgZ> I downloaded minecraft and it downloaded all files and versions and i hit play button and it says
#633 [10:33] <MurgZ> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#635 [10:34] <Zadong> hi
#636 [10:34] <MurgZ> Hi
#637 [10:35] <MurgZ> I have a problem
#638 [10:35] <Zadong> i have a problem with minecraft
#639 [10:35] <MurgZ> I downloaded minecraft and it downloaded all files and versions and i hit play button and it says
#640 [10:35] <MurgZ> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#641 [10:35] <MurgZ> Can you help me?
#642 [10:35] <Zadong> i get minecraft from my friend
#643 [10:36] <MurgZ> and?
#644 [10:36] <MurgZ> Can you help me?
#645 [10:36] <Zadong> then minecraft.net cannot detect installed minecraft
#646 [10:36] <Zadong> so ican't change my skin
#647 [10:37] <Zadong> but i can play it
#648 [10:37] <MurgZ> But i need help
#649 [10:38] <Zadong> what i can do?
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#655 [10:40] <MurgZ> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version .
#656 [10:40] <MurgZ> I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#657 [10:40] <MurgZ> Can you help me?
#658 [10:41] <Felipe> eu nao consigo mais ter acesso a minhaconta , pode me judar ?
#659 [10:42] <MurgZ> What?
#660 [10:42] <MurgZ> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.
#661 [10:42] <MurgZ> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.
#662 [10:42] <MurgZ> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.
#663 [10:42] <MurgZ> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could no
#664 [10:42] <MurgZ> v
#665 [10:42] * Absol kicked MurgZ from #minecrafthelp (Reason: urgZ :Stop spamming)
#666 [10:43] <Felipe> I have no more access My Account from yesterday CAN help me?
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#668 [10:43] <iNeedHelp> Hey i need help ! I downloaded Minecraft on my PC then i downloaded 1.9 version . When I hit play and it says this error Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.
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#672 [10:58] <SuperDexRex> why cant my pc load up minecraft?
#673 [10:58] <SuperDexRex> why cant my pc load up minecraft?
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#676 [11:01] <SuperDexRex> hello i need some help because im on windows vista and i can download me launcher for the demo but then i press play and it tries to load but then comes up with an error
#677 [11:03] <SuperDexRex> and its really annoying
#678 [11:04] <SuperDexRex> oh also another problem about MCPE this time
#679 [11:05] <SuperDexRex> im on ipad mini and i try to go on a world but it crashes and i contacted tomasso checchi ( mcpe developer ) on twitter and i got locked out my account
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#684 [11:29] <steadyremiix> hi
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#686 [11:30] <steadyremiix> my minecraft fps went from 200 to 10, how can i fix this?
#687 [11:30] <HPrinceFX> java.lang.nullpointerexception: group problem
#688 [11:30] <steadyremiix> it is always at 100-200 but today i got 10
#689 [11:30] <steadyremiix> and it's stuck around 10
#690 [11:30] <HPrinceFX> java.lang.nullpointerexception: group fix
#691 [11:30] <mattym> ??> steadyremiix win/dxdiag
#692 [11:30] <Absol> steadyremiix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#693 [11:30] <mattym> ??> HPrinceFX tools/hjt
#694 [11:30] <Absol> HPrinceFX: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#695 [11:30] <Absol> HPrinceFX: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#696 [11:31] <steadyremiix> absol it says blank page when i open it
#697 [11:32] <mattym> steadyremiix, One moment
#698 [11:32] <steadyremiix> ok thank you
#699 [11:32] <steadyremiix> mattym?
#700 [11:32] <steadyremiix> whatever you are doing, will it help my fps?
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#702 [11:34] <HPrinceFX> here is it http://paste.ubuntu.com/23403104/
#703 [11:34] <steadyremiix> you got bluestacks?
#704 [11:34] <mattym> steadyremiix, Ok the instruction page seems to be down, I need you to hit the Windows and R key at the same time, in the box that opens, type dxdiag and hit enter
#705 [11:35] <steadyremiix> ok
#706 [11:35] <steadyremiix> now what do i do?
#707 [11:35] <HPrinceFX> http://paste.ubuntu.com/23403104/
#708 [11:35] <HPrinceFX> http://paste.ubuntu.com/23403104/
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#710 [11:35] <HPrinceFX> absol?
#711 [11:35] <mattym> HPrinceFX, Yes, be patient
#712 [11:35] <steadyremiix> directx diagnostic tool
#713 [11:35] <HPrinceFX> sorry
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#715 [11:36] <mattym> steadyremiix, There should be a save all info button. Click that and save the text file somewhere you can access it.
#716 [11:36] <mattym> steadyremiix, When its done copy everything in the text file, and put it into the big box on paste.ubuntu.com
#717 [11:36] <steadyremiix> can i save it on the desktop?
#718 [11:36] <mattym> steadyremiix, Enter soemthing in the poster area, then hit the Paste! button, and get me the url/link to the page it takes you
#719 [11:37] <mattym> steadyremiix, Doesnt matter where you save it as long as you can get to it
#720 [11:37] <HPrinceFX> please help
#721 [11:37] <mattym> ??> HPrinceFX av/adwcleaner
#722 [11:37] <Absol> HPrinceFX: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#723 [11:37] <Absol> HPrinceFX: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#724 [11:37] <mattym> HPrinceFX, Do the new instructions Absol sent you
#725 [11:37] <steadyremiix> http://paste.ubuntu.com/23403120/
#726 [11:37] <mattym> steadyremiix, Ok one moment
#727 [11:38] <HPrinceFX> okay thanks
#728 [11:38] <HPrinceFX> ill try
#729 [11:38] <steadyremiix> mattym: can i ask you a question?
#730 [11:38] <steadyremiix> how do find the faults and fix them?
#731 [11:38] <mattym> steadyremiix, Yes
#732 [11:38] <steadyremiix> do you have a software that scans or something?
#733 [11:38] <mattym> I look it over
#734 [11:38] <steadyremiix> woah theres so mny lines tho xd
#735 [11:38] <steadyremiix> you liek reading x
#736 [11:38] <steadyremiix> you liek reading xd
#737 [11:39] <steadyremiix> first my bro installs some third party thing called mcleaks and somebdoy here helped me, now this
#738 [11:39] <steadyremiix> idk what he does
#739 [11:39] <HPrinceFX> absol after i've clean and restart what should i do?
#740 [11:40] <mattym> steadyremiix, Yeah your graphics drivers are a bit out of date. im looking for the current ones.
#741 [11:40] <mattym> HPrinceFX, After that try the game again, if you get the same issue come back to the chat
#742 [11:40] <HPrinceFX> ok
#743 [11:40] <steadyremiix> mattym: kk
#744 [11:40] <steadyremiix> ty
#745 [11:40] <mattym> steadyremiix, Ok, lets try with this one first, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88358
#746 [11:41] <steadyremiix> kk
#747 [11:41] <steadyremiix> ty btw
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#749 [11:42] <steadyremiix> ok i am downloading it
#750 [11:43] <steadyremiix> also
#751 [11:43] <steadyremiix> mattym: how did you get into this stuff?
#752 [11:43] <steadyremiix> sounds cool
#753 [11:43] <mattym> Taking care of my own computers for a long time.
#754 [11:43] <Alex_> I just changed my password and it doesnt work HELP!
#755 [11:43] <Alex_> It says invalid cred
#756 [11:43] <mattym> ??> Alex_ login/throttle
#757 [11:43] <Absol> Alex_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#758 [11:43] <Absol> Alex_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#759 [11:43] <steadyremiix> mattym: oh, you know how to code?
#760 [11:43] <mattym> steadyremiix, Not as much as i used to.
#761 [11:44] <steadyremiix> what languages?
#762 [11:44] <Alex_> I just reset it.
#763 [11:44] <steadyremiix> omg i swear i wanna get into this
#764 [11:44] <Alex_> And i tried
#765 [11:44] <Alex_> and it failed
#766 [11:44] <mattym> Alex_, Read ALL of what Absol said
#767 [11:44] <steadyremiix> sounds so cool, im in year 10 and i wanna be like a coder when i grow up
#768 [11:44] <Alex_> so do i type new or old password
#769 [11:45] <steadyremiix> mattym:
#770 [11:45] <steadyremiix> i am installing
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#772 [11:45] <steadyremiix> mattyt
#773 [11:46] <steadyremiix> it says
#774 [11:46] <steadyremiix> the driver being installed isnt validated for this computer
#775 [11:46] <mattym> ??> steadyremiix oem/hp/product-number
#776 [11:46] <Absol> steadyremiix: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#777 [11:46] <Absol> steadyremiix: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#780 [11:48] <steadyremiix> F4B11EA#ABU
#781 [11:48] <HPrinceFX> im back
#782 [11:48] <steadyremiix> mattym thats it
#783 [11:48] <steadyremiix> F4B11EA#ABU
#784 [11:48] <HPrinceFX> gonna try the launcher
#785 [11:48] <mattym> steadyremiix, Got it
#786 [11:48] <steadyremiix> :D
#787 [11:48] <mattym> steadyremiix, Ok try with this download instead http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77650.exe
#788 [11:50] <HPrinceFX> still same
#789 [11:50] <HPrinceFX> doesnt fix
#790 [11:51] <HPrinceFX> same
#791 [11:51] <mattym> HPrinceFX, Ok, you will need to uninstall Avast, restart your computer, then check the game again. If its working, reinstall the latest Avast
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#793 [11:51] <steadyremiix> mattym: do you think i can upgrade my graphics carD?
#794 [11:52] <steadyremiix> to like a gtx 960m?
#795 [11:52] <mattym> steadyremiix, No
#796 [11:52] <steadyremiix> even though its a laptop?
#797 [11:52] <steadyremiix> why?
#798 [11:52] <mattym> Because its a laptop
#799 [11:52] <steadyremiix> ik but cant you use 960m
#800 [11:52] <steadyremiix> or 960m
#801 [11:52] <steadyremiix> laptop gaming graphics cards
#802 [11:53] <mattym> If your laptop came with one, yes, laptops dont have upgradable parts
#803 [11:53] <steadyremiix> oh
#804 [11:53] <steadyremiix> my dad paid like 900 for this
#805 [11:53] <steadyremiix> thinking i can upgrade it
#806 [11:54] <mattym> It doesnt have a dedicated graphics card now, so that measn it doesnt have the slot for one.
#807 [11:54] <steadyremiix> oooo
#808 [11:54] <steadyremiix> this program might not have been installed correctly?
#809 [11:54] <steadyremiix> what shall i do?
#810 [11:54] <mattym> With the main goal of laptops these days being making them smaller, they generally done include empty expansion sockets
#811 [11:54] <mattym> steadyremiix, Try running it again
#812 [11:55] <mattym> steadyremiix, Its the driver HP has listed for your model, it should work,
#813 [11:55] <steadyremiix> wait
#814 [11:55] <steadyremiix> so
#815 [11:55] <steadyremiix> install using compatibilty settings
#816 [11:55] <steadyremiix> or
#817 [11:55] <steadyremiix> this program installed crrectly
#818 [11:55] <steadyremiix> or close it?
#819 [11:56] <steadyremiix> ??
#820 [11:56] <steadyremiix> matty?
#821 [11:56] <mattym> steadyremiix, Tell it that it installed correctly and see what happens
#822 [11:56] * jeroen66124 [jeroen66124@notlogged] has joined #minecrafthelp
#823 [11:56] <mattym> steadyremiix, If it didnt already tell you to, you need to restart the PC after the driver update.
#824 [11:57] <steadyremiix> oh
#825 [11:57] <steadyremiix> i closed it and installed it again
#826 [11:57] <steadyremiix> ;-;
#827 [11:57] <jeroen66124> hey, i havent played minecraft for like 4 years, i forgot both my password and email, is there any way i can recover the account?
#828 [11:57] <mattym> ??> jeroen66124 account/forgot-email
#829 [11:57] <Absol> jeroen66124: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#830 [11:57] <steadyremiix> wait
#831 [11:57] <steadyremiix> matty
#832 [11:58] <steadyremiix> this time it worked
#833 [11:58] <steadyremiix> and
#834 [11:58] <steadyremiix> now
#835 [11:58] <steadyremiix> i am at the intel installation framwork
#836 [11:58] <steadyremiix> correcY?
#837 [11:58] <steadyremiix> correct*
#838 [11:58] <jeroen66124> matty, i dont have access to the email i used for the account anymore
#839 [11:58] <mattym> jeroen66124, Do you remember if you paid by any other method than credit/bank card?
#840 [11:58] <mattym> steadyremiix, Yes
#841 [11:59] * mikkelco [mikkelco@notlogged] has joined #minecrafthelp
#842 [11:59] <jeroen66124> it was with my bank/credit card yes
#843 [11:59] <jeroen66124> i do remember that
#844 [11:59] <mattym> jeroen66124, Then without access to your email, you wont be able to recover it.
#845 [11:59] <jeroen66124> so sad :( thanks anyway!
#846 [12:00] * steadyremiix_ [steadyremiix_@notlogged] has joined #minecrafthelp
#847 [12:00] <steadyremiix_> mattym:
#848 [12:00] <steadyremiix_> i restarted my pc
#849 [12:00] <mikkelco> hello i got an old minecraft account but i cant remember the email we used so i cant make it into a mojang one
#850 [12:00] <steadyremiix_> now bc it told me to
#851 [12:00] * arturpeba [arturpeba@notlogged] has joined #minecrafthelp
#852 [12:00] <jeroen66124> mikkelco, i have the exact same problem
#853 [12:01] <mikkelco> lol i cant even change my skin
#854 [12:01] <steadyremiix_> mattym: ?
#855 [12:01] <steadyremiix_> is it done?
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#859 [12:01] <R_> Hi guys. I try to resetut am not recievening the email. Checked junk etc?
#860 [12:01] <R_> trying to reset email*
#861 [12:02] <mattym> steadyremiix_, What did it say, it usually tells you when its complete.
#862 [12:02] * steadyremiix [steadyremiix@notlogged] has quit. (Ping timeout: 195 seconds)
#863 [12:02] <mikkelco> what do i do if i cant remember the email i registered is
#864 [12:02] <mattym> ??> mikkelco account/send-email
#865 [12:02] <Absol> mikkelco: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#866 [12:02] <Absol> mikkelco: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#867 [12:02] <mikkelco> hello i got an old minecraft account but i cant remember the email we used so i cant make it into a mojang one
#868 [12:02] * steadyremiix [steadyremiix@notlogged] has joined #minecrafthelp
#869 [12:02] <steadyremiix> matty? please help
#870 [12:02] <tyteen4a03> mikkelco: send an email to Mojang as mattym instructed
#871 [12:03] <mikkelco> yes but i treid but i didnt have some nubers
#872 [12:03] <mikkelco> numbers*
#873 [12:03] <mikkelco> back in a sec
#874 [12:04] <steadyremiix> my minecraft is still at around 15fps
#875 [12:04] <steadyremiix> mattym: it didnt work
#876 [12:04] <tyteen4a03> mikkelco: what numbers?
#877 [12:04] <steadyremiix> matty??????
#878 [12:05] * steadyremiix_ [steadyremiix_@notlogged] has quit. (Ping timeout: 195 seconds)
#879 [12:05] <mattym> steadyremiix, Did the installer say it was done?
#880 [12:05] <steadyremiix> yeah
#881 [12:05] <mattym> steadyremiix, Did you restart the PC after it was completed
#882 [12:05] <steadyremiix> yes
#883 [12:05] <mattym> ??> steadyremiix win/reinst
#884 [12:05] <Absol> steadyremiix: You may need to reinstall the locally installed files that Minecraft puts into place.
#885 [12:05] <Absol> steadyremiix: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#886 [12:06] <mattym> steadyremiix, Try that ^ then check again.
#887 [12:06] <steadyremiix> can i copy all my resource acks tho?
#888 [12:06] <steadyremiix> i cba to install them
#889 [12:06] <mattym> steadyremiix, Get rid of them for now
#890 [12:06] * R_ [R_@notlogged] has quit. (Quit: Web client closed)
#891 [12:06] <steadyremiix> ok
#892 [12:06] <mattym> steadyremiix, The purpose of a reinstall is to get rid of anytthing causing an issue
#893 [12:07] <steadyremiix> oo4
#894 [12:08] <steadyremiix> ok now i did that
#895 [12:08] <steadyremiix> starting mc up
#896 [12:08] <steadyremiix> matty you play mc yourself?
#897 [12:09] <mattym> Sometimes but rarely
#898 [12:09] <steadyremiix> whats you ign?
#899 [12:09] <mattym> I dont share that
#900 [12:09] <steadyremiix> oh
#901 [12:09] <steadyremiix> can ppl get info that way?
#902 [12:09] <mattym> no
#903 [12:09] <steadyremiix> before
#904 [12:09] <steadyremiix> on my old pc
#905 [12:09] <steadyremiix> i had a rat on it
#906 [12:10] <steadyremiix> a random person contacted me on skype claiming to be 'helping' me
#907 [12:10] <steadyremiix> he had all my info
#908 [12:10] <steadyremiix> ip
#909 [12:10] <mikkelco> the numbers it asked for some numbers in the support service
#910 [12:10] <steadyremiix> where i live and everything
#911 [12:11] <steadyremiix> mattym: i am getting 40-50fps
#912 [12:11] <mattym> mikkelco, Find your transaction-ID and fill out the form, if you cant find that ID, you are out of luck.
#913 [12:11] <steadyremiix> now its like around 60
#914 [12:11] * Thatminegurl [Thatminegurl@notlogged] has joined #minecrafthelp
#915 [12:11] <mattym> steadyremiix, Well thats ideal for your computer.
#916 [12:11] <mikkelco> transaction id thats it i dont have that
#917 [12:11] <steadyremiix> but i used to get 100-200 xd
#918 [12:11] <Thatminegurl> Hi
#919 [12:11] <mattym> steadyremiix, You can adjust the games Video Settings to try and raise it.
#920 [12:12] <steadyremiix> oh yeah
#921 [12:12] <mattym> steadyremiix, On a laptop, anything over 60 isnt actually doing anything
#922 [12:12] <steadyremiix> well ty for your help matty o/
#923 [12:12] <steadyremiix> cya
#924 [12:12] <mikkelco> transaction id thats it i dont have that
#925 [12:12] <mattym> mikkelco, Then you wont be able to recover your info.
#926 [12:12] * HPrinceFX [HPrinceFX@notlogged] has joined #minecrafthelp
#927 [12:13] <HPrinceFX> thanks dude
#928 [12:13] <mikkelco> not in any way?
#929 [12:13] <HPrinceFX> it helps
#930 [12:13] <mattym> HPrinceFX, Ok
#931 [12:13] <HPrinceFX> thanks
#932 [12:13] <mattym> HPrinceFX, Remember if it works now, you can install Avast again
#933 [12:13] <mattym> HPrinceFX, Just make sure its the latest
#934 [12:13] <HPrinceFX> oh okay
#935 [12:13] <HPrinceFX> ok
#936 [12:13] <HPrinceFX> gtg
#937 [12:13] <HPrinceFX> bye
#938 [12:13] <mikkelco> so i need to buy an new account?
#939 [12:14] <Thatminegurl> Hello i cant play on minecraft. when i go on multiplayer it crashes me out and its not an update problem becuase i have been on every update 1.8, 1.9, and 1.10 and nothing works ;(
#940 [12:14] <Thatminegurl> also it says its a bug and i deleted minecraft and redownloaded it and that didnt work
#941 [12:15] <mattym> ??> Thatminegurl launcher/crash-log
#942 [12:15] <Absol> Thatminegurl: We need to see your crash log, which appears after a crash.
#943 [12:15] <Absol> Thatminegurl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#944 [12:15] <mattym> mikkelco, That, or remember your email.
#945 [12:15] <mikkelco> i do remember the email i think
#946 [12:15] <Thatminegurl> thank you !
#947 [12:16] <mikkelco> but i made a new one
#948 [12:16] <mikkelco> what do i do if i remember the email
#949 [12:16] <mattym> mikkelco, If you remember the email, you will be able to migrate it.
#950 [12:17] <mikkelco> 2 sec i will try again
#951 [12:17] * HPrinceFX [HPrinceFX@notlogged] has quit. (Ping timeout: 195 seconds)
#952 [12:18] <mikkelco> when it say: username is it my minecraft username
#953 [12:18] <mikkelco> ?
#954 [12:18] <mattym> mikkelco, Yes
#955 [12:18] <mikkelco> ok
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#959 [12:24] <mikkelco> it says Error! Too many failed attempts. Please try again later
#960 [12:26] * Dani__ [Dani__@notlogged] has quit. (Ping timeout: 195 seconds)
#961 [12:26] <mikkelco> i'll be back
#962 [12:27] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#963 [12:27] <Alex_> hello
#964 [12:27] <Alex_> i need help
#965 [12:27] <Alex_> so
#966 [12:28] <Alex_> My accounts password was changes
#967 [12:28] <Alex_> I tried to log in
#968 [12:28] <Alex_> but it said I had incalid cred
#969 [12:28] <Alex_> i tried like 5 times
#970 [12:28] <Alex_> but it was right
#971 [12:28] <Alex_> is there any way around the mojang 3hour ban????
#972 [12:29] <GreyVulpine> No.
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#982 [12:49] <Paulo> Paulo
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#988 [12:52] * Gewoonsamm [Gewoonsamm@notlogged] has joined #minecrafthelp
#989 [12:53] <Gewoonsamm> ------------------ System Information ------------------ Time of this report: 10/30/2016, 18:48:07 Machine name: DESKTOP-6SH7K90 Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.161004-1602) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M.
#990 [12:54] <mattym> ??> Gewoonsamm paste
#991 [12:54] <Absol> Gewoonsamm: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#992 [12:55] <Gewoonsamm> yo ubuntu?
#993 [12:55] <Gewoonsamm> to*
#994 [12:56] * deb [deb@notlogged] has joined #minecrafthelp
#995 [12:56] <Gewoonsamm> yeah sorry i com from holland mij enlish is not the best
#996 [12:56] <Gewoonsamm> my*
#997 [12:57] <Gewoonsamm> http://paste.ubuntu.com/23403483/
#998 [12:57] <Gewoonsamm> this?
#999 [12:57] * tia [tia@notlogged] has joined #minecrafthelp
#1000 [12:57] <mattym> Gewoonsamm, Yes one moment
#1001 [12:58] <Gewoonsamm> oke thanks
#1002 [12:58] <deb> just downloaded minecraft and plateform se binary error message
#1003 [12:58] <mattym> Gewoonsamm, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1004 [12:58] <mattym> deb, Are you able to get into the main menu before it happens?
#1005 [12:59] <deb> yes go to single player and opens for a few seconds ive updated java hasnt helped
#1006 [12:59] <mattym> deb, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1007 [13:00] <deb> ok thanks ill try now
#1008 [13:02] <deb> mattym thanks so much works perfect xx
#1009 [13:02] <mattym> deb, Excellent, enjoy!
#1010 [13:02] * deb [deb@notlogged] has quit. (Quit: Web client closed)
#1011 [13:03] <Gewoonsamm> okey i have do that but no installed what have i to click on and what off
#1012 [13:03] <mattym> Gewoonsamm, What?
#1013 [13:03] <Gewoonsamm> i have now the AMD installer next to my
#1014 [13:04] <Gewoonsamm> what have i do now
#1015 [13:04] <mattym> Gewoonsamm, Did you run the installer?
#1016 [13:04] <Gewoonsamm> not jet
#1017 [13:04] * Acco_6 [Acco_6@notlogged] has joined #minecrafthelp
#1018 [13:04] <mattym> Gewoonsamm, Do so, let it install, it should tell you when its done, and when its done you need to restart the PC
#1019 [13:04] <mattym> Gewoonsamm, After that, Minecraft should work.
#1020 [13:05] * Joey_ [Joey_@notlogged] has joined #minecrafthelp
#1021 [13:05] <Gewoonsamm> oke that nice thank you
#1022 [13:05] <Joey_> Hello
#1023 [13:06] * fling [fling@notlogged] has quit. (Ping timeout: 183 seconds)
#1024 [13:07] <Joey_> I can't log in to my minecraft account, it just says Sorry, but we couldn't connet to our server. Please make sure that you are online and that Minecraft is not blocked
#1025 [13:07] * David0902 [David0902@notlogged] has joined #minecrafthelp
#1026 [13:07] <mattym> ??> Joey_ tools/hjt
#1027 [13:08] <Absol> Joey_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1028 [13:08] <Absol> Joey_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1029 [13:08] <Absol> Joey_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1030 [13:08] * shymega [shymega@notlogged] has left #minecrafthelp
#1031 [13:08] * Gewoonsamm [Gewoonsamm@notlogged] has quit. (Ping timeout: 195 seconds)
#1032 [13:11] <Joey_> http://paste.ubuntu.com/23403563/
#1033 [13:11] <mattym> ??> Joey_ info/mcleaks
#1034 [13:11] <Absol> Joey_: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1035 [13:11] <Absol> Joey_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1036 [13:11] <mattym> Joey_, You will need to the following instructions to complete the previous.
#1037 [13:11] <mattym> ??> Joey_ win/hosts/edit
#1038 [13:11] <Absol> Joey_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1039 [13:11] <Absol> Joey_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1040 [13:14] * gabriel___ [gabriel___@notlogged] has joined #minecrafthelp
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#1042 [13:15] <Joey_> And when i have done that with the notepad
#1043 [13:15] <Acco_6> Hi everybody, I've just downloaded Minecraft Installer. When I try to start with "Play demo" it crashes. http://paste.ubuntu.com/23403486/ . Thanks
#1044 [13:15] * David0902_ [David0902_@notlogged] has joined #minecrafthelp
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#1048 [13:18] <tero> i want anti xray for my 1.10.2 server
#1049 [13:18] * David0902 [David0902@notlogged] has quit. (Quit: Web client closed)
#1050 [13:19] <tero> i want anti xray for my 1.10.2 server
#1051 [13:21] * CellyX [CellyX@notlogged] has joined #minecrafthelp
#1052 [13:21] * CellyX [CellyX@notlogged] has quit. (Client Quit)
#1053 [13:21] <tero> i want anti xray for my 1.10.2 server
#1054 [13:25] <mattym> Acco_6, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1059 [13:33] * Anzhi is now known as Anzhelika|Away
#1060 [13:33] <Acco_6> thanks mattym
#1061 [13:33] * Anzhelika|Away is now known as Anzhi
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#1063 [13:34] <mattym> Acco_6, Did you buy the game yet?
#1064 [13:36] <mattym> Acco_6, Cause even if you were to reinstall Windows 7, the game wont work very well on the hardware in your computer. Your best bet would be to get the game if you get a newer computer.
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#1069 [13:41] <kaitlynn> I am having payment troubles trying to purchase a realm
#1070 [13:42] * jonatagg [jonatagg@notlogged] has joined #minecrafthelp
#1071 [13:42] <mattym> kaitlynn, Sorry, we cant really help with that here. All I can suggest is to make sure you are using a valid payment method.
#1072 [13:43] * kaitlynn [kaitlynn@notlogged] has quit. (Client Quit)
#1073 [13:43] <jonatagg> my account got stolen
#1074 [13:43] <mattym> ??> jonatagg mojang/email
#1075 [13:43] <Absol> jonatagg: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1076 [13:43] <Absol> jonatagg: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1077 [13:43] <mattym> jonatagg, Fill out the form Absol linked.
#1078 [13:43] <jonatagg> or someone changed the email and password
#1079 [13:43] * Acco_6 [Acco_6@notlogged] has quit. (Ping timeout: 195 seconds)
#1080 [13:43] <Joey_> Absol, What do I do after i put %SystemRoot%\System32\drivers\etc\hosts in the notepad
#1081 [13:44] <mattym> Joey_, Read all the instructions you got, it tells you what needs to be done.
#1082 [13:45] <ScarletOverkill6> Hi, I´ve got a problem with starting the game...
#1083 [13:45] <ScarletOverkill6> http://paste.ubuntu.com/23403641/
#1084 [13:45] <mattym> ScarletOverkill6, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1085 [13:45] <Joey_> But after all that with the notepad I dont know what to do, do I just close the notepad?
#1086 [13:46] <mattym> Joey_, Did you remove the lines you had to?
#1087 [13:46] * tero [tero@notlogged] has joined #minecrafthelp
#1088 [13:46] <Joey_> No
#1089 [13:46] <tero> hi
#1090 [13:47] <mattym> Joey_, Read the instructions again, all of them, there are at least 5 messages worth
#1091 [13:47] * jonatagg [jonatagg@notlogged] has quit. (Ping timeout: 195 seconds)
#1092 [13:47] <tero> i want a plugin for antixray for 1.10.2
#1093 [13:47] <tero> want a plugin for antixray for 1.10.2
#1094 [13:47] <tero> want a plugin for antixray for 1.10.2
#1095 [13:47] <ScarletOverkill6> I´ve got another question..
#1096 [13:47] <tero> want a plugin for antixray for 1.10.2
#1097 [13:47] <Joey_> Now i have removed the lines should I just close the notepad
#1098 [13:47] <Anna> ??> tero mods
#1099 [13:47] <Absol> tero: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1100 [13:47] <Absol> tero: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1101 [13:47] <mattym> Joey_, save and close.
#1102 [13:48] <tero> no idont want mod i want a anti mod
#1103 [13:48] <Anna> a plugin is a mod
#1104 [13:48] <Anna> and we don't help with mods/plugins here
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#1106 [13:48] <Joey_> Thank you really much
#1107 [13:48] <tero> where i should gat answere ?
#1108 [13:48] <ScarletOverkill6> Is it possible to play Minecraft Mod, especially Dragon Mounts, on Playstation 3 or on a Tablet?
#1109 [13:48] <Anna> forums for plugins likely
#1110 [13:48] <mattym> ScarletOverkill6, No
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#1112 [13:49] <evb> when i reguest new password noghing happens
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#1114 [13:49] <mattym> evb, Are you sure you are checking the right email, and have you checked any spam or junk folders?
#1115 [13:51] <evb> yes it is yhe right mail adress ...have chekt spam and junk folder ....
#1116 [13:52] <mattym> ??> evb login/throttle
#1117 [13:52] <Absol> evb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1118 [13:52] <Absol> evb: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1119 [13:53] <evb> ohhh...thangs a lot......
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#1121 [14:00] <Stormy> hy i have problems to login at minecraft
#1122 [14:03] <Stormy> if i try to log in at minecraft i get the message "Sorry, but we couldn´t connect to our servers. please make sure that you are online and that Minecraft is not blocked(SocketException: Invalid argument: connect)
#1123 [14:03] <mattym> ??> Stormy tools/hjt
#1124 [14:03] <Absol> Stormy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1125 [14:03] <Absol> Stormy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1126 [14:05] <Stormy> i post the logfile here
#1127 [14:06] <Stormy> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 20:05:40, on 30.10.2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17840) FIREFOX: 48.0.1 (x86 de) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Program Files (x86)\Bluestacks\HD-Agent.exe C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe C:\Program Files (x86)\Adobe\Ad
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#1129 [14:06] <mattym> Stormy, Follow the instructions
#1130 [14:06] <Stormy> he don´t do it
#1131 [14:06] <Stormy> http://paste.ubuntu.com/23403743/
#1132 [14:07] <mattym> ??> Stormy av/adwcleaner
#1133 [14:07] <Absol> Stormy: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1134 [14:07] <Format> Hello I htink my account was compromised. It looks like the only thing that happened was my profile name was changed and it says I have to wait 30 days to change it back. Is there a way around this?
#1135 [14:07] <Absol> Stormy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1136 [14:07] <mattym> Stormy, Try the instructions from Absol
#1137 [14:08] * gabi [gabi@notlogged] has joined #minecrafthelp
#1138 [14:08] <mattym> ??> Format mojang/email
#1139 [14:08] <Absol> Format: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1140 [14:08] <Absol> Format: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1141 [14:08] <mattym> Format, Fill out the form Absol linked, and see if they will change it early.
#1142 [14:08] <gabi> gabi
#1143 [14:08] <gabi> 16
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#1145 [14:09] <Format> Thank you
#1146 [14:11] <Stormy> i start a search
#1147 [14:11] <Stormy> and if he find something i must delete them??
#1148 [14:12] <mattym> Stormy, Let the scan finish, then it will show you the option to clean it.
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#1152 [14:20] <Stormy> so i am back again after the restart
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#1155 [14:23] <Stormy> ok it goes normally thx for the help
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#1157 [14:24] <KDog> I bought minecraft for mac under the wrong email address
#1158 [14:24] <KDog> I need to migrate
#1159 [14:24] <mattym> ??> KDog mojang/email
#1160 [14:24] <Absol> KDog: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1161 [14:24] <Absol> KDog: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1162 [14:24] <mattym> KDog, You will need to fill out the form Absol linked.
#1163 [14:25] <KDog> cool. Thank you
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#1171 [14:46] <bahty> hello for everyone
#1172 [14:46] <bahty> some one was stole my account
#1173 [14:47] <bahty> they stoled my password after change my e mail adress
#1174 [14:48] <bahty> system know me (ı can write here ) but ı can not change my password or e mail adress
#1175 [14:48] <bahty> can you help me ?
#1176 [14:49] <urielsalis> bahty, you will have to email Mojang
#1177 [14:49] <urielsalis> ??> bahty mojang/email
#1178 [14:49] <Absol> bahty: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1179 [14:49] <Absol> bahty: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1181 [14:50] <urielsalis> ??> bahty account/trans-id
#1182 [14:50] <Absol> bahty: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1183 [14:51] <lollo> the launcher does not find my jawa
#1184 [15:01] <bahty> thanks
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#1189 [15:09] <maikiwar> hello im a user from minecraft and i had a problem wen i uninstalled the game and intalled agani, it says that i can not open the minecraft because mi computer version is too old hoy could i play again without actualizing mi computer?
#1190 [15:10] * MarcioMatos [MarcioMatos@notlogged] has joined #minecrafthelp
#1191 [15:10] <maikiwar> my computer sant be actualiced because its very old
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#1196 [15:16] <brasil> algum brasileiro pra mim ajudar?
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#1199 [15:19] <brasil> java.lang.NullPointerException: group
#1200 [15:19] <brasil> java.lang.NullPointerException: group
#1201 [15:19] <brasil> java.lang.NullPointerException: groupjava.lang.NullPointerException: group
#1202 [15:19] <brasil> vv
#1203 [15:19] * Absol kicked brasil from #minecrafthelp (Reason: rasil :Stop spamming)
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#1212 [16:08] <bet8vb> I'm having problems with my game crashing after less than a minute of starting it.
#1213 [16:08] <mattym> ??> bet8vb launcher/crash-log
#1214 [16:08] <Absol> bet8vb: We need to see your crash log, which appears after a crash.
#1215 [16:08] <Absol> bet8vb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1216 [16:09] <bet8vb> alright. give me a sec to do so.
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#1218 [16:12] <bet8vb> http://paste.ubuntu.com/23404284/
#1219 [16:12] <mattym> ??> bet8vb mods
#1220 [16:12] <Absol> bet8vb: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1221 [16:12] <Absol> bet8vb: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1222 [16:14] <bet8vb> Yes. FTB ultimate. Alright. is there a similar group to this for FTB?
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#1224 [16:37] <mcomfort> Hello - minecraft PE and windows 10 v0.16.0, cannot see any active friends games on our wifi in the firiends tab. wifi has been rebooted. What can we check? doesthe xbox gamertag/login usd have any bearing on this?
#1225 [16:43] <mcomfort> any suggestions if we can't see friends games on local wifi? (minecraft 0.16.0 on pc/android/iphone)
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#1230 [17:06] <Mason_> Hi. My son is using the mine craft app and it won't load his world . I tried turning off/ on iPad, deleted app and redownloaded, he has lost all of his game info and it still won't load. I tried to load it on my daughters iPad thinking he could use that but it does the same thing. Is there any issues with the app?
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#1234 [17:10] <ezra> Hi. Installed Minecraft on windows 10 using Nvidia GeForce GT 560 and Minecraft returns no openGL
#1235 [17:10] <ezra> tried rolling back the drivers - no use
#1236 [17:11] <ezra> looked online, couldn't find a solution
#1237 [17:13] <GreyVulpine> ezra - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1238 [17:13] <GreyVulpine> Give us the link to your dxdiag
#1239 [17:13] <ezra> http://paste.ubuntu.com/23404468/
#1240 [17:16] <GreyVulpine> Hmm, perhaps try a reinstall? Download: http://www.nvidia.com/download/driverResults.aspx/110603/en-us -- Use Custom install, check the "Fresh install" checkbox
#1241 [17:17] <ezra> Been there, done that... But I'm going to try again and let you know how it goes!
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#1248 [17:35] * Ellechero [Ellechero@notlogged] has joined #minecrafthelp
#1249 [17:35] <Ellechero> hola necesito ayuda
#1250 [17:35] <pie_flavor> hola
#1251 [17:36] <Ellechero> cuando apenas abro el minecraft se me sale y no lo puedo jugar
#1252 [17:36] <Ellechero> sale*
#1253 [17:36] <Ellechero> salee*
#1254 [17:37] <pie_flavor> ¿qué ocurre si se intenta?
#1255 [17:38] <Ellechero> Se me cierra
#1256 [17:39] <pie_flavor> lo siento para mi terrible español
#1257 [17:39] <Ellechero> etsa bien, pero me podes ayudar?
#1258 [17:40] <Ellechero> esta*
#1259 [17:40] <pie_flavor> ??> Ellechero launcher/crash-log
#1260 [17:40] <Absol> Ellechero: We need to see your crash log, which appears after a crash.
#1261 [17:40] <Absol> Ellechero: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1262 [17:40] * brokyle [brokyle@notlogged] has joined #minecrafthelp
#1263 [17:40] <pie_flavor> Ellechero: usa Google Tradución para los instrucciónes de Absol
#1264 [17:41] <brokyle> I've tried researching but haven't found anything. Is there documentation for the behavior packs?
#1265 [17:42] <Ellechero> ya hice eso me quede en lo de copiar el url pero no se en donde pegarlo y como seguir por que despues no me dice mas nada
#1266 [17:42] * xXLARSmsXx [xXLARSmsXx@notlogged] has joined #minecrafthelp
#1267 [17:42] * Cheat [Cheat@notlogged] has joined #minecrafthelp
#1268 [17:42] <pie_flavor> brokyle: There's only the original Mojang video. You can find it on the TeamMojang youtube channel.
#1269 [17:42] <pie_flavor> brokyle: There's only the original Mojang video. You can find it on the TeamMojang youtube channel.
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#1271 [17:42] <xXLARSmsXx> help me, i can't even launch the minecraft launcher! i've got the newest version of java installed
#1272 [17:43] * Chrashing [Chrashing@notlogged] has joined #minecrafthelp
#1273 [17:43] <xXLARSmsXx> nothing happens when i doubleclick
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#1275 [17:43] <ezra> same error comes up no openGL
#1276 [17:43] <Ellechero> hay un video]? como se llama?
#1277 [17:44] <pie_flavor> Ellechero: pongas el url aquí. si no ves el url, necesitas llenar el caja 'Nombre'
#1278 [17:44] <pie_flavor> xXLARSmsXx: What are you double-clicking on?
#1279 [17:44] <xXLARSmsXx> minecraft.exe
#1280 [17:45] <ezra> wait, lemme restart....
#1281 [17:45] <Ellechero> lo pego aca el URL??
#1282 [17:45] <xXLARSmsXx> i can only get minecraft to work with multimc 5
#1283 [17:45] <xXLARSmsXx> i've tried every possible fix i could find on google
#1284 [17:45] <pie_flavor> xXLARSmsXx: we don't support any launchers other than Mojang's.
#1285 [17:45] <pie_flavor> xXLARSmsXx: Have you tried the installer, instead of the standalone?
#1286 [17:45] <xXLARSmsXx> what do you mean?
#1287 [17:46] * HARRYTHEMASTER [HARRYTHEMASTER@notlogged] has joined #minecrafthelp
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#1289 [17:46] <HARRYTHEMASTER> Hi
#1290 [17:46] <pie_flavor> xXLARSmsXx: Run this, and it'll make a Minecraft installation. It's considered more stable than Minecraft.exe. https://launcher.mojang.com/download/MinecraftInstaller.msi
#1291 [17:46] <pie_flavor> HARRYTHEMASTER: Hi.
#1292 [17:46] <xXLARSmsXx> yea i've tried that
#1293 [17:46] <pie_flavor> Ellechero: Sí
#1294 [17:46] <HARRYTHEMASTER> Whos the ´person whos gonna help me
#1295 [17:47] <Ellechero> okey
#1296 [17:47] <Ellechero> http://paste.ubuntu.com/23404587/
#1297 [17:47] <Ellechero> ahi esta
#1298 [17:47] <pie_flavor> HARRYTHEMASTER: State the problem, and someone will help. Probably me.
#1299 [17:47] <xXLARSmsXx> i get no errors no nothing
#1300 [17:47] <xXLARSmsXx> when i open task manager i can see java come up and close immediatly
#1301 [17:48] <pie_flavor> xXLARSmsXx: that's interesting
#1302 [17:48] <pie_flavor> ??> xXLARSmsXx tools/hjt
#1303 [17:48] <Absol> xXLARSmsXx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1304 [17:48] <Absol> xXLARSmsXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1305 [17:48] * ezra [ezra@notlogged] has quit. (Ping timeout: 195 seconds)
#1306 [17:48] <xXLARSmsXx> is it secure?
#1307 [17:48] <xXLARSmsXx> like no virus or anything
#1308 [17:49] <HARRYTHEMASTER> http://paste.ubuntu.com/23404632/ Well then Yo here is the Link, im having problems with pastubinooooo
#1309 [17:49] <pie_flavor> xXLARSmsXx: Yes, we use it daily for a variety of problems.
#1310 [17:49] * HalfOfAKebab [HalfOfAKebab@notlogged] has joined #minecrafthelp
#1311 [17:49] <HalfOfAKebab> hey guys
#1312 [17:49] <HARRYTHEMASTER> pieFriend Help me
#1313 [17:49] <pie_flavor> HARRYTHEMASTER: That's actually the correct paste site, it's the one the bots use. Pastebin plays video ads without asking, so we never ask people to use it.
#1314 [17:49] <pie_flavor> HARRYTHEMASTER: hang on
#1315 [17:49] <HalfOfAKebab> anyone know why trying to join through mibbit webclient bans you from this channel?
#1316 [17:49] <pie_flavor> Ellechero: Usa el Catalyst Software Suite en esta: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1317 [17:50] <pie_flavor> HalfOfAKebab: A lot of abuse.
#1318 [17:50] <HalfOfAKebab> fair
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#1320 [17:50] <Ellechero> pie_flavor tengo que entrarr ahi?
#1321 [17:50] <HARRYTHEMASTER> Well then
#1322 [17:50] <ezra> Still the same error
#1323 [17:50] <xXLARSmsXx> there you go
#1324 [17:50] <xXLARSmsXx> http://paste.ubuntu.com/23404665/
#1325 [17:50] <xXLARSmsXx> is that it?
#1326 [17:50] <HARRYTHEMASTER> Yo people
#1327 [17:51] <pie_flavor> Ellechero: no entiendo, la traductor es estupido
#1328 [17:51] <pie_flavor> xXLARSmsXx: Yes, one minute.
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#1330 [17:51] <HalfOfAKebab> anyone know how to make natural/random textures in a resource pack?
#1331 [17:51] <pie_flavor> HARRYTHEMASTER: have patience, please.
#1332 [17:51] <HARRYTHEMASTER> pie flavor i can be ur traductor
#1333 [17:51] <Divine> Can someone help me
#1334 [17:51] <Ellechero> si hago click ahi en el link que me mandaste
#1335 [17:51] <pie_flavor> HARRYTHEMASTER: If you like, I'm trying to tell Ellechero to install a driver.
#1336 [17:51] <HARRYTHEMASTER> Oh ok
#1337 [17:52] <Divine> MOJANG LOGGING IN ISSUE
#1338 [17:52] <HARRYTHEMASTER> Thanks so much Piefriend
#1339 [17:52] <pie_flavor> HalfOfAKebab: Yes, it's very easy. If you'll hold on, I'd rather to get to the people with technical difficulties first.
#1340 [17:52] <HalfOfAKebab> pie_flavor alright gotcha
#1341 [17:52] <pie_flavor> Divine: Turn off caps, and then we'll talk.
#1342 [17:52] <Divine> Ok sorry
#1343 [17:52] <HalfOfAKebab> who needs help?
#1344 [17:52] <xXLARSmsXx> it gave me this error but i just pressed OK: For some reason your system denied write acces to the hosts file
#1345 [17:52] <pie_flavor> xXLARSmsXx: Ignore that, it's all right.
#1346 [17:52] <Divine> I reset my password and I still can't log in
#1347 [17:53] <HalfOfAKebab> Divine: try logging in with your username and email
#1348 [17:53] <HalfOfAKebab> try both
#1349 [17:53] <Divine> Help please i want to play
#1350 [17:53] <Divine> I tried
#1351 [17:53] <pie_flavor> HARRYTHEMASTER: Funnily enough, you have the exact same problem as Ellechero, just on a different OS.
#1352 [17:53] <Ellechero> yo tambien quiero jugar y no puedo :(
#1353 [17:53] <Divine> My account is migrated so i use email
#1354 [17:53] <HARRYTHEMASTER> Ok is that Bad or controllable?
#1355 [17:53] <pie_flavor> wait, no, my b. ignore that
#1356 [17:54] <pie_flavor> ??> Divine login/throttle
#1357 [17:54] <Absol> Divine: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1358 [17:54] <Absol> Divine: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1359 [17:54] <Ellechero> ya fue gracias igual chicos me voy
#1360 [17:54] <Divine> So someone tried to hack me?
#1361 [17:54] <Ellechero> chau
#1362 [17:55] <pie_flavor> jeez intel is being annoying.
#1363 [17:55] <ezra> Still can't get rid of the openGL error. Updated video drivers and restarted... http://paste.ubuntu.com/23404679/
#1364 [17:55] <HARRYTHEMASTER> ellechero
#1365 [17:55] <pie_flavor> HARRYTHEMASTER: can you translate what Ellechero is saying, then, while i try to get the other stuff together?
#1366 [17:55] <Divine> Can I speak to a real staff pleaee
#1367 [17:55] <HARRYTHEMASTER> ok
#1368 [17:55] <pie_flavor> Divine: No, it just means it's locking you out because you entered it wrong.
#1369 [17:55] <pie_flavor> Wait 3 hours, and retry.
#1370 [17:55] * Ellechero [Ellechero@notlogged] has quit. (Quit: Web client closed)
#1371 [17:55] <pie_flavor> there are no "real staff" here. If you want to talk to Mojang, use this form.
#1372 [17:55] <Divine> I sent an email to mojang
#1373 [17:56] <pie_flavor> Oh, in that case, just wait for a response.
#1374 [17:56] <HARRYTHEMASTER> he said its ok and that he left
#1375 [17:56] <Divine> I think its an error on their end
#1376 [17:56] <pie_flavor> It takes about a week.
#1377 [17:56] <Divine> WEEK FOR RESPONSE?!?!
#1378 [17:57] <Divine> OMG :(
#1379 [17:57] <Divine> Pie flavour
#1380 [17:57] <pie_flavor> Divine: They get a lot of requests. Have patience.
#1381 [17:57] <Divine> Are there mojan staff on here?
#1382 [17:58] <pie_flavor> Divine: I just said, no. This is community-run and officially unofficial.
#1383 [17:58] <Divine> :(
#1384 [17:58] <pie_flavor> HARRYTHEMASTER: I'm sorry, but the Intel website is being stupid. I can't find the proper driver for your machine.
#1385 [17:58] <Divine> Btw
#1386 [17:58] <xXLARSmsXx> pie_flavor, you getting anything?
#1387 [17:58] <Divine> My login works on the minecraft client but not on the website or mojang website
#1388 [17:58] <HalfOfAKebab> pie_flavor: which igpu does he have?
#1389 [17:58] <ezra> any help for openGL errors?
#1390 [17:59] <HalfOfAKebab> ezra: update gpu drivers
#1391 [17:59] <Divine> Hey pie
#1392 [17:59] <pie_flavor> HalfOfAKebab: Integrated graphics for an Intel Celeron N3050 CPU.
#1393 [17:59] <HalfOfAKebab> alright i'll try finding it
#1394 [17:59] <Divine> Hey pie
#1395 [17:59] <pie_flavor> I can't find the one for 8.1 32-bit, only for 64-bit.
#1396 [17:59] * HARRYTHEMASTER_ [HARRYTHEMASTER_@notlogged] has joined #minecrafthelp
#1397 [17:59] <pie_flavor> Divine: yes?
#1398 [17:59] <ezra> updated to the latest driver
#1399 [17:59] <Divine> My login works on the client
#1400 [17:59] * HARRYTHEMASTER [HARRYTHEMASTER@notlogged] has quit. (Ping timeout: 195 seconds)
#1401 [17:59] <Divine> But not on the websites
#1402 [17:59] <pie_flavor> Divine: Sounds divine.
#1403 [18:00] <HalfOfAKebab> pie_flavor: 64 or 32-bit?
#1404 [18:00] <HARRYTHEMASTER_> I had problems with wifi
#1405 [18:00] <HalfOfAKebab> for harry
#1406 [18:00] <Divine> What do you mean
#1407 [18:00] <pie_flavor> HalfOfAKebab: 32-bit, Win 8.1
#1408 [18:00] <HARRYTHEMASTER_> what is that pie flavor?
#1409 [18:00] <Divine> Pie why does it work on the client?
#1410 [18:01] <HalfOfAKebab> HARRYTHEMASTER_: try this, https://downloadcenter.intel.com/download/25149/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series-?product=87257
#1411 [18:01] <Divine> Pie pla help
#1412 [18:01] <HalfOfAKebab> i know it's windows 10 but it might work, i can't find it for 32-bit windows 8
#1413 [18:01] <HARRYTHEMASTER_> okkkkk
#1414 [18:01] <pie_flavor> HalfOfAKebab: Different versions won't work.
#1415 [18:01] <Divine> CAN SOMEONE HELP ME
#1416 [18:01] <HalfOfAKebab> pie_flavorit's worth a try
#1417 [18:01] <pie_flavor> Divine: I told you what to do. Wait a week for Mojang to get back to you.
#1418 [18:01] <HalfOfAKebab> Divine you've been told to wait for a response
#1419 [18:01] <pie_flavor> All you're doing at this point is spamming.
#1420 [18:02] <ezra> hope i can get help here too
#1421 [18:02] <xXLARSmsXx> i'm starting to think the only way to fix it is to factory reset my pc..
#1422 [18:02] <Divine> :(
#1423 [18:02] <HARRYTHEMASTER_> Akebab
#1424 [18:02] <Divine> Ok bye guys
#1425 [18:02] <Divine> Thanks for help
#1426 [18:02] <HalfOfAKebab> HARRYTHEMASTER_ yeah?
#1427 [18:02] <pie_flavor> xXLARSmsXx: I've been bouncing between everyone, I'll look at your file right now.
#1428 [18:02] <HARRYTHEMASTER_> what do i do with that?
#1429 [18:02] * Divine [Divine@notlogged] has quit. (Quit: Web client closed)
#1430 [18:02] <HalfOfAKebab> HARRYTHEMASTER_ download it and install it
#1431 [18:02] <HARRYTHEMASTER_> gotcha
#1432 [18:03] <HalfOfAKebab> HARRYTHEMASTER_ the top one
#1433 [18:03] <HalfOfAKebab> not the second one
#1434 [18:03] <ezra> HalfOfAKebab: any ideas here?
#1435 [18:03] <HARRYTHEMASTER_> oh crap i screwed up
#1436 [18:03] <HalfOfAKebab> ezra sorry what's your issue?
#1437 [18:03] <HARRYTHEMASTER_> ok fixed+
#1438 [18:03] <ezra> updtaed to the latest graphics drivers but I'm getting openGL errors
#1439 [18:04] <HalfOfAKebab> ezra: can i have your dxdiag?
#1440 [18:04] <ezra> won't start the game
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#1442 [18:04] <ezra> http://paste.ubuntu.com/23404679/
#1443 [18:04] <pie_flavor> ??> xXLARSmsXx av/malwarebytes
#1444 [18:04] <Absol> xXLARSmsXx: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1445 [18:04] <Absol> xXLARSmsXx: Download it here: http://www.malwarebytes.org/
#1446 [18:04] <pie_flavor> xXLARSmsXx: Use what Absol said, run a scan, and delete anything it finds.
#1447 [18:04] <xXLARSmsXx> so you are saying that i've got malware or?
#1448 [18:05] <pie_flavor> xXLARSmsXx: I'm saying it's a possibility.
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#1450 [18:05] <xXLARSmsXx> alright but i'm deleting it after :P
#1451 [18:06] <pie_flavor> xXLARSmsXx: If you like. I wouldn't recommend it, though.
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#1453 [18:07] <xXLARSmsXx> which one of them? Threat scan, custom scan, hyper scan?
#1454 [18:07] <HalfOfAKebab> ezra: is your pc pre-built or did you build it?
#1455 [18:07] <pie_flavor> threat scan
#1456 [18:07] <ezra> HalfOfAKebab: built it
#1457 [18:07] <HalfOfAKebab> alright
#1458 [18:08] <HalfOfAKebab> uhh i'm not sure, there's some really generic sounding device errors in there
#1459 [18:08] <HalfOfAKebab> but it's, well, generic
#1460 [18:08] <HalfOfAKebab> try updating your bios
#1461 [18:08] <ezra> will do. Thanks.
#1462 [18:08] <ezra> which lines can i see them?
#1463 [18:08] <HARRYTHEMASTER_> akebab will it take LOOOONG
#1464 [18:09] <HalfOfAKebab> ezra: what do you mean?
#1465 [18:09] <HalfOfAKebab> HARRYTHEMASTER_: i'm talking to ezra :p
#1466 [18:09] <HARRYTHEMASTER_> k
#1467 [18:10] <ezra> HalfOfAKebab: looking for those generic error you mentioned. Don't really know how to read it but if you tell me which lines I can look to see if i recognize anything
#1468 [18:10] <HalfOfAKebab> ezra: 926 onwards
#1469 [18:11] <ezra> oy.. let me try updating the bios and I'll get back here.... Thanks!
#1470 [18:12] <HalfOfAKebab> good luck
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#1472 [18:12] <xXLARSmsXx> alright pie, it found nothing
#1473 [18:12] <pie_flavor> HalfOfAKebab: the answer to your original question
#1474 [18:12] <pie_flavor> https://minecraft.gamepedia.com/Model#Block_states
#1475 [18:12] <pie_flavor> xXLARSmsXx: you've got me stumped then. Sorry.
#1476 [18:12] <pie_flavor> HalfOfAKebab: Use different variants for your randomosity.
#1477 [18:13] <pie_flavor> You can make some of them more or less common with the weight tag.
#1478 [18:13] <HalfOfAKebab> pie_flavor: so if i'm making natural textures (to rotate them randomly to make it less grid-like), what's the difference between x and y?
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#1480 [18:13] <pie_flavor> Wait, nvm on the variants part.
#1481 [18:13] <HARRYTHEMASTER_> Akebab u sure it will work?
#1482 [18:13] <HalfOfAKebab> HARRYTHEMASTER_: am i sure what will work?
#1483 [18:13] <HARRYTHEMASTER_> cause it aint loadin'
#1484 [18:14] <pie_flavor> HalfOfAKebab: it needs an array of models when it's looking for models
#1485 [18:14] <pie_flavor> and _those_ are what should have the weight.
#1486 [18:14] <HARRYTHEMASTER_> the think u told me to download
#1487 [18:14] <HalfOfAKebab> HARRYTHEMASTER_: i'm not certain, but it might
#1488 [18:14] <pie_flavor> HARRYTHEMASTER_: It probably wouldn't work.
#1489 [18:14] <pie_flavor> Actually, a better bet would be the 8.1 64-bit driver
#1490 [18:14] <HARRYTHEMASTER_> it hasnt load a single bit
#1491 [18:14] <xXLARSmsXx> alright then i need help with installing mods on the new (beta) minecraft launcher, minecraft staging
#1492 [18:14] * ezra [ezra@notlogged] has quit. (Ping timeout: 195 seconds)
#1493 [18:14] <pie_flavor> HARRYTHEMASTER_: https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
#1494 [18:14] <HalfOfAKebab> if it hasn't loaded then yeah try this-
#1495 [18:15] <pie_flavor> ??> xXLARSmsXx mods
#1496 [18:15] <xXLARSmsXx> i really want to play hermitpack :P
#1497 [18:15] <Absol> xXLARSmsXx: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1498 [18:15] <Absol> xXLARSmsXx: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1499 [18:15] <xXLARSmsXx> aw
#1500 [18:15] <pie_flavor> HalfOfAKebab: so inside your single variant, you'd have the models[] tag, which contains an array of model compounds.
#1501 [18:17] <HARRYTHEMASTER_> umm which one the first one or secong one?
#1502 [18:17] <pie_flavor> if you want to randomly rotate textures, you'd have four models, each with a different rotation value.
#1503 [18:17] <pie_flavor> 0 to 3
#1504 [18:17] <HARRYTHEMASTER_> second*
#1505 [18:17] <pie_flavor> HARRYTHEMASTER_: first*
#1506 [18:17] <HARRYTHEMASTER_> K ☞ • ෴ • ☞
#1507 [18:21] <HARRYTHEMASTER_> wait the tables have turned! its loadin' medium Fast
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#1509 [18:23] <HalfOfAKebab> pie_flavor: i'm confused, because the tops and bottoms of dirt for example, rotate naturally in the vanilla pack. however, the sides don't. how would i fix this in a custom resource pack?
#1510 [18:24] <pie_flavor> HalfOfAKebab: Rotate it along the Y axis as well.
#1511 [18:24] * bilbilidin [bilbilidin@notlogged] has joined #minecrafthelp
#1512 [18:25] <HalfOfAKebab> pie_flavor: using a second variant?
#1513 [18:25] <pie_flavor> If you like.
#1514 [18:25] <pie_flavor> I don't anticipate dirt walls being an integral part of your minecraft experience.
#1515 [18:25] <HalfOfAKebab> because under the vanilla "normal" variant, there's this: { "model": "dirt", "y": 180 },
#1516 [18:25] <HalfOfAKebab> one line for 90, 180, 270
#1517 [18:25] <HalfOfAKebab> and 0 ofc
#1518 [18:26] <HalfOfAKebab> so is that what's affecting the y?
#1519 [18:26] <HalfOfAKebab> rotation*
#1520 [18:26] <HalfOfAKebab> if i remove those, the tops and bottoms won't rotate?
#1521 [18:26] <pie_flavor> Yeah.
#1522 [18:26] <HalfOfAKebab> alright
#1523 [18:26] <bilbilidin> nao remover nada
#1524 [18:26] <HalfOfAKebab> so would i do that for x if i wanted the sides to rotate?
#1525 [18:26] <pie_flavor> Yep.
#1526 [18:26] <pie_flavor> ??> bilbilidin lang/pt
#1527 [18:26] <Absol> bilbilidin: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1528 [18:27] <bilbilidin> nao ir al menu atual
#1529 [18:27] <HalfOfAKebab> hmm, i've just tested it and it's not rotating it
#1530 [18:28] <HalfOfAKebab> http://pastebin.com/BhqpDy8N this is my custom dirt.json
#1531 [18:28] <HalfOfAKebab> that still only rotates the top and bottom faces
#1532 [18:28] <pie_flavor> HalfOfAKebab: are you sure it's loaded?
#1533 [18:28] <HalfOfAKebab> yeah
#1534 [18:28] <pie_flavor> hmm
#1535 [18:28] <pie_flavor> ofc, you don't have to settle for built-in rotation
#1536 [18:29] <pie_flavor> you could just make different models with different textures that happen to be rotated
#1537 [18:29] <HalfOfAKebab> yeah i guess i'll have to
#1538 [18:29] <HalfOfAKebab> if you don't mind, do you mind pasting me what i'd want to do?
#1539 [18:29] <HalfOfAKebab> because i'm not really sure
#1540 [18:30] <pie_flavor> honestly, i haven't worked with this much before iether
#1541 [18:30] <HARRYTHEMASTER_> brb gota eat
#1542 [18:30] <pie_flavor> are you sure the pack is loaded, and that the file is in the right spot?
#1543 [18:30] <HalfOfAKebab> yep, restarted the game and everything
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#1547 [18:33] <Egzyzz> Yo, I've had my account since 2011 and ive been off and on with minecraft and havent played for like 6 months or something. And now it says i can only play demo and i have tried to transfer account over to different emails but it aint workin.
#1548 [18:33] <pie_flavor> Egzyzz: What's the account name?
#1549 [18:33] <Egzyzz> Egzyzz
#1550 [18:33] <Egzyzz> :-)
#1551 [18:34] * beniciozanella [beniciozanella@notlogged] has joined #minecrafthelp
#1552 [18:34] <pie_flavor> Egzyzz: What's your skin look like?
#1553 [18:34] * bilbilidin [bilbilidin@notlogged] has quit. (Quit: Web client closed)
#1554 [18:35] <HalfOfAKebab> pie_flavor any ideas as to what i can do? i think i should just rotate the texture file manually and save it as a second variant, but what would i write in the json file to make it use it?
#1555 [18:35] <Egzyzz> Last time i've checked it was a tourist type of skin with a flower shirt and a "straw hat"
#1556 [18:35] <beniciozanella> help
#1557 [18:35] <pie_flavor> Egzyzz: so, not this? http://textures.minecraft.net/texture/7c50c7dcef6a185c6887dcbcb427a1dfdb462dbc7986f94e3762b80588293
#1558 [18:35] <pie_flavor> beniciozanella: with what?
#1559 [18:35] <Egzyzz> oh thats right
#1560 [18:35] <Egzyzz> i forgot
#1561 [18:35] <Egzyzz> it was majin buu
#1562 [18:35] <Egzyzz> my bad
#1563 [18:35] <pie_flavor> well, anyway,
#1564 [18:35] <Egzyzz> havent checked in a long time
#1565 [18:36] <pie_flavor> i'm guessing that someone stole your account
#1566 [18:36] <pie_flavor> changed the email
#1567 [18:36] <pie_flavor> and created a new account with the old email and password
#1568 [18:36] <pie_flavor> you log in, you don't know what's up
#1569 [18:36] <pie_flavor> but they own your game
#1570 [18:36] <pie_flavor> you'll need to contact Mojang Support.
#1571 [18:36] <Egzyzz> I have changed the email like a 1000 times but the password isnt working so i keep changing it over and over
#1572 [18:36] <pie_flavor> ??> Egzyzz account/send-email
#1573 [18:36] <HalfOfAKebab> damn that's rough lol
#1574 [18:36] <Absol> Egzyzz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1575 [18:36] <Absol> Egzyzz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1579 [18:37] <Egzyzz> Okey, thanks guys
#1580 [18:37] * Egzyzz [Egzyzz@notlogged] has quit. (Quit: Web client closed)
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#1582 [18:42] <HalfOfAKebab> pie_flavor: any idea?
#1583 [18:43] * Krumplefly [Krumplefly@notlogged] has joined #minecrafthelp
#1584 [18:43] <Krumplefly> Hello
#1585 [18:43] <pie_flavor> oh, about the models?
#1586 [18:43] <HalfOfAKebab> yeah
#1587 [18:43] <HalfOfAKebab> any ideas as to what i can do? i think i should just rotate the texture file manually and save it as a second variant, but what would i write in the json file to make it use it?
#1588 [18:43] <pie_flavor> just make another model, and use that in the block state file
#1589 [18:43] <pie_flavor> Krumplefly: hi
#1590 [18:43] <HalfOfAKebab> i'm not sure how to "use" it though
#1591 [18:44] <pie_flavor> neither am i
#1592 [18:44] <HARRYTHEMASTER_> YOOO Akebab and PIEfriend what do i do with them Files?
#1593 [18:44] <pie_flavor> but the wiki's probably very good
#1594 [18:44] <pie_flavor> HARRYTHEMASTER_: you just install them
#1595 [18:44] <Krumplefly> pie_flavor I have an issue with loggin in - tried my account details on two different accounts and can't log into the game or even website, any clue what it could be?
#1596 [18:44] <pie_flavor> and restart your computer
#1597 [18:44] <pie_flavor> ??> Krumplefly login/throttle
#1598 [18:44] <HARRYTHEMASTER_> ohhhhh okk☞ • ෴ • ☞
#1599 [18:44] <Absol> Krumplefly: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1600 [18:44] <Absol> Krumplefly: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1601 [18:45] <Krumplefly> I see, thanks for the help - somehow that is not online anwhere xD
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#1603 [18:48] <HARRYTHEMASTER_> PieFriend it says my computer doesnt have the minimum requirements for the downloading of the software
#1604 [18:49] <pie_flavor> HARRYTHEMASTER_: Then I'm sorry, I have nothing for you. There just isn't a relevant driver for your system.m
#1605 [18:49] <HARRYTHEMASTER_> WAIT what! so that means im SCREWED?!
#1606 [18:50] <HARRYTHEMASTER_> well
#1607 [18:50] <HARRYTHEMASTER_> its been good times
#1608 [18:50] <HARRYTHEMASTER_> Bye Pie Friend
#1609 [18:50] * HARRYTHEMASTER_ [HARRYTHEMASTER_@notlogged] has quit. (Quit: Web client closed)
#1610 [18:51] <pie_flavor> bye
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#1612 [18:58] <Evileyedfleegle> I bought the game for a friend and he cannot login to the account i made him.
#1613 [18:59] <pie_flavor> Evileyedfleegle: He should contact us; the process goes much slower when there's a game of telephone.
#1614 [18:59] <Evileyedfleegle> I agree, do you monitor IP addresses? because i can log in using his account email and password when at home. But on his computer at his house the same email and password are not accepted.
#1615 [19:00] <pie_flavor> ah
#1616 [19:00] <pie_flavor> ??> Evileyedfleegle login/throttle
#1617 [19:00] <Absol> Evileyedfleegle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1618 [19:00] <Absol> Evileyedfleegle: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1619 [19:00] <pie_flavor> this is ip-based, not account-based
#1620 [19:01] <Evileyedfleegle> Okay, that is about what i thought. The only error message we received when attempting to log in was "invalid email/password" or something to that affect.
#1621 [19:04] <Evileyedfleegle> I relayed the information, thank you pie_flavor.
#1622 [19:07] * Thekla [Thekla@notlogged] has joined #minecrafthelp
#1623 [19:08] <Thekla> My Minecraft
#1624 [19:09] <pie_flavor> no, my minecraft
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#1634 [19:37] <joao> oi
#1635 [19:37] <pie_flavor> oi
#1636 [19:40] <joao> como e faso para logar
#1637 [19:40] <pie_flavor> ??> joao lang/pt
#1638 [19:40] <Absol> joao: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1639 [19:40] <joao> mas eu nao sei
#1640 [19:41] <joao> como eu entro no jogo mainecraft
#1641 [19:41] <pie_flavor> ??> joao lang/t
#1642 [19:41] <pie_flavor> ??> joao lang/pt
#1643 [19:41] <Absol> joao: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1644 [19:42] <joao> ok
#1645 [19:42] <joao> lang/pt
#1646 [19:43] <pie_flavor> joao: no, read what absol said
#1647 [19:44] <joao> how do l log
#1648 [19:44] <pie_flavor> joao: i'm not sure what you mean
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#1651 [19:49] <Christina> I can not log into my Minecraft account. When I put in my gmail and password, it says what I entered s an unknown email or password
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#1653 [19:49] <pie_flavor> ??> Christina login/throttle
#1654 [19:49] <Absol> Christina: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1655 [19:49] <Absol> Christina: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1656 [19:49] <Christina> I then changed my password, but i still can not get into my account
#1657 [19:49] <pie_flavor> Christina: read what absol said
#1658 [19:50] <Christina> do you think there is another way of logging in or do I really have to wait 3 hours?
#1659 [19:50] <pie_flavor> you could buy another minecraft account
#1660 [19:50] <GreyVulpine> Wouldn't work
#1661 [19:50] <pie_flavor> oh yeah i forgot
#1662 [19:50] <GreyVulpine> IP based, remember?
#1663 [19:50] <Chromaryu> IP-ban
#1664 [19:50] <Christina> ok thank you anyways
#1665 [19:50] <Chromaryu> Zline I assume
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#1667 [19:51] <pie_flavor> GreyVulpine: i'll bet you there's at least one person who would rather buy another account than wait the three hours
#1668 [19:51] <GreyVulpine> There's people that buy accounts rather than figure out why their minecraft wouldn't work.
#1669 [19:52] * RTRTR [RTRTR@notlogged] has joined #minecrafthelp
#1670 [19:52] <GreyVulpine> So I wouldn't be surprised at all.
#1671 [19:52] <GreyVulpine> So I wouldn't be surprised at all.
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#1674 [19:53] <michael> it will only let me play demo mode i need help
#1675 [19:53] <pie_flavor> ??> michael account/bug/demo
#1676 [19:53] <Absol> michael: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1677 [19:54] <wallissonvale15> I've waited more than three hours and can not get into my crops account
#1678 [19:54] <michael> yea i have seen that but i dont get what i have to do
#1679 [19:54] <michael> it was working yesterday and now its saying play demo
#1680 [19:54] <pie_flavor> michael: read the article
#1681 [19:54] <pie_flavor> wallissonvale15: crops account?
#1682 [19:55] <wallissonvale15> so I came to ask for help
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#1684 [19:56] <GreyVulpine> What's a "crops" account?
#1685 [19:56] <pie_flavor> wallissonvale15: what is a crops account
#1686 [19:56] <Chromaryu> "crops"?
#1687 [19:57] <wallissonvale15> sajaxunob@stromox.com
#1688 [19:57] <pie_flavor> wallissonvale15: don't put your information here, it's public
#1689 [19:57] <pie_flavor> what is a crops account
#1690 [19:58] <wallissonvale15> not can not log in
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#1692 [19:59] <wallissonvale15> I explain because I am Brazilian and I have to use a translator
#1693 [19:59] <pie_flavor> wallissonvale15: you're in canada
#1694 [19:59] <GreyVulpine> wallissonvale15 - We have no idea what a "crops" account is. Could you explain?
#1695 [19:59] <pie_flavor> what is a "crops" account
#1696 [20:00] <wallissonvale15> ??
#1697 [20:00] <pie_flavor> <wallissonvale15> I've waited more than three hours and can not get into my crops account
#1698 [20:00] <pie_flavor> Please tell us what a crops account is
#1699 [20:02] <wallissonvale15> ??
#1700 [20:02] * Zed [Zed@notlogged] has joined #minecrafthelp
#1701 [20:02] <pie_flavor> ??
#1702 [20:03] <Chromaryu> ??
#1703 [20:04] <wallissonvale15> But not messy explanation chat nothing
#1704 [20:05] <wallissonvale15> 'm already more than three hours and I can not log in
#1705 [20:05] <wallissonvale15> helpppp
#1706 [20:05] <wallissonvale15> O.o
#1707 [20:06] <wallissonvale15> over
#1708 [20:06] <pie_flavor> wallissonvale15: what is a crops account
#1709 [20:06] * ThAToneGuy [ThAToneGuy@notlogged] has joined #minecrafthelp
#1710 [20:06] <wallissonvale15> what is a crops account
#1711 [20:06] <wallissonvale15> ??
#1712 [20:06] <pie_flavor> exactly
#1713 [20:06] <pie_flavor> ??
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#1715 [20:08] <ThAToneGuy> Can someone help me update my graphics drivers?
#1716 [20:08] <pie_flavor> ThAToneGuy: Absolutely, do you have a DxDiag report?
#1717 [20:09] <ThAToneGuy> one second
#1718 [20:12] <ThAToneGuy> Do I paste it?
#1719 [20:12] <pie_flavor> ThAToneGuy: No, put it in paste.ubuntu.com
#1720 [20:12] <pie_flavor> and put the link here
#1721 [20:13] <ThAToneGuy> http://paste.ubuntu.com/23405136/
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#1723 [20:19] <ThAToneGuy> What do I do now?
#1724 [20:20] <pie_flavor> ThAToneGuy: sorry about the wait, got sidetracked
#1725 [20:20] <pie_flavor> but i have some bad news
#1726 [20:21] <pie_flavor> ThAToneGuy: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1727 [20:23] <ThAToneGuy> Alright, Thank you.
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#1731 [20:44] <misael> en minecraft me sale org.lwjgl.LWJGLException: Pixel format not accelerated que puedo hacer?
#1732 [20:44] <misael> http://paste.ubuntu.com/23405224/
#1733 [20:44] <misael> porfavor nescecito ayuda!!! uu
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#1736 [21:13] * Tommy2019 [Tommy2019@notlogged] has joined #minecrafthelp
#1737 [21:13] <Tommy2019> Hi
#1738 [21:13] <pie_flavor> hi
#1739 [21:15] <Tommy2019> So what is this
#1740 [21:15] <Tommy2019> Does Mojang not have like a live chat support thing
#1741 [21:15] <pie_flavor> this is it
#1742 [21:15] <pie_flavor> hi
#1743 [21:15] <pie_flavor> what's the problem
#1744 [21:16] <Tommy2019> Ehh idk I have been trying to reset security questions by my email isnt recieving the email about reseting it
#1745 [21:16] <pie_flavor> What's the email provider?
#1746 [21:16] <Tommy2019> rr.com
#1747 [21:17] <Tommy2019> Its like something TWC and Roadrunner
#1748 [21:17] <Tommy2019> Idk why I have it but my whole faamily does
#1749 [21:17] <pie_flavor> Tommy2019: ISP emails are known to have problems with Mojang's system emails.
#1750 [21:17] <pie_flavor> We recommend Gmail for every purpose.
#1751 [21:18] <Tommy2019> So what should I do?
#1752 [21:18] <Tommy2019> I have another emaail
#1753 [21:18] <Tommy2019> Would I be able to get it sent to that one instead?
#1754 [21:18] <pie_flavor> Depends, do you have access to the account?
#1755 [21:18] <Tommy2019> Email and password yes
#1756 [21:18] <pie_flavor> for the mojang account?
#1757 [21:18] <Tommy2019> Yes
#1758 [21:19] <Tommy2019> I just forgot the security question answers because it was so long ago
#1759 [21:19] <pie_flavor> then you can log in and change your email
#1760 [21:19] <Tommy2019> But I could provide my address
#1761 [21:19] <Tommy2019> Or anything
#1762 [21:19] <Tommy2019> To prove it
#1763 [21:19] <pie_flavor> Tommy2019: Log into your mojang account, change your email to a gmail account, and then try again.
#1764 [21:19] <Tommy2019> Won't let me.
#1765 [21:19] <pie_flavor> y not?
#1766 [21:19] <Tommy2019> Since I dont know answers to security questions I cant do anything on Mojang website
#1767 [21:20] <pie_flavor> ah
#1768 [21:20] <Tommy2019> But I swear its mine
#1769 [21:20] <Tommy2019> I can you my home address
#1770 [21:20] <Tommy2019> Phone number
#1771 [21:20] <pie_flavor> Tommy2019: do you have your transaction ID?
#1772 [21:20] <Tommy2019> I can try to look for it
#1773 [21:20] <Tommy2019> But I my account awhile ago
#1774 [21:20] <Tommy2019> Let me try to look for it
#1775 [21:20] <pie_flavor> It should be in the original confirmation email in whatever email account you signed up in.
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#1778 [21:22] <Tommy2019> Will the email be from Minecraft or Mojang
#1779 [21:22] <pie_flavor> Mojang
#1780 [21:22] <Tommy2019> Hmmm I'm looking but I don't think I'll be able to find it
#1781 [21:23] <pie_flavor> isn't there a search function?
#1782 [21:23] <Tommy2019> Yes but it freezes the system
#1783 [21:23] <Tommy2019> It's very poor
#1784 [21:23] <Tommy2019> All I have from mojang
#1785 [21:23] <Tommy2019> Is a few emails when I tried to get my main minecraft account attached my cobalt account
#1786 [21:23] <Tommy2019> I could show you those emails
#1787 [21:24] <pie_flavor> I'm not mojang
#1788 [21:24] <pie_flavor> i'm a random derp like you
#1789 [21:24] <Tommy2019> Oh.... hahahah
#1790 [21:24] <pie_flavor> ??> Tommy2019 account/trans-id
#1791 [21:24] <Absol> Tommy2019: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1792 [21:24] <pie_flavor> there's an article on the topic ^
#1793 [21:24] <pie_flavor> once you've found that, send a request to Mojang.
#1794 [21:24] <pie_flavor> ??> Tommy2019 account/send-email
#1795 [21:24] <Absol> Tommy2019: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1796 [21:24] <Absol> Tommy2019: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1797 [21:27] <Tommy2019> Oh man this sucks
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#1807 [21:49] <Six_> Hi, I'm having a load of trouble recovering my Minecraft account made in mid 2011.
#1808 [21:50] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#1809 [21:51] <Six_> I've followed the steps given on the Mojang support site with no success.
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#1820 [22:42] <Casey> Why is minecraft on my iOS device kicking me out while I'm playing?
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#1823 [22:46] <Casey> Why is minecraft kicking me out on my iOS device while I'm playing, and how do I fix it?
#1824 [23:38] * brandon [brandon@notlogged] has joined #minecrafthelp
#1825 [23:40] <brandon> I purchased minecraft a very long time ago and i dont remember any of the information that i used to purchase it. the only info that i have is the name of the person who bought it and what our account name was. this was years ago
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#1828 [23:42] <XDerpXD> i cant play minecraft it shows me a crash report
#1829 [23:45] <mattym> ??> XDerpXD launcher/crash-log
#1830 [23:45] <Absol> XDerpXD: We need to see your crash log, which appears after a crash.
#1831 [23:45] <Absol> XDerpXD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1832 [23:47] <XDerpXD> http://paste.ubuntu.com/23405627/
#1833 [23:47] <mattym> XDerpXD, Ok one moment
#1834 [23:48] <XDerpXD> thx
#1835 [23:48] <mattym> XDerpXD, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496
#1836 [23:49] <XDerpXD> ok thx for help
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#1839 [23:58] <megajose122> hola?
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