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#6 [00:11] <helpacc> Hey, my minecraft email got changed months ago and now I can't login
#7 [00:12] <GreyVulpine> helpacc - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#21 [01:41] <zenyman> does anyone know if prepaid credit card works when buying the game?
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#23 [01:42] <GreyVulpine> zenyman - Generally, no.
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#25 [01:43] <zenyman_> :( thanks
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#28 [01:44] <Senpai_Dan_> http://paste.ubuntu.com/23414983/
#29 [01:45] <Senpai_Dan_> Everytime I load minecraft it crashes, tried updating all my drivers
#30 [01:45] <Senpai_Dan_> recently I have been having overheating issues with my laptop, not sure if that has anything to do with it
#31 [01:45] <GreyVulpine> Nope, just need a driver update
#32 [01:46] <GreyVulpine> One moment
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#34 [01:46] <Senpai_Dan_> cheers
#35 [01:47] <GreyVulpine> Senpai_Dan_ - Download and install the Radeon software from here: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#36 [01:48] <Senpai_Dan_> Thanks man, i'll let you know if it works :)
#37 [01:54] <Senpai_Dan_> I get told my graphics card isn't compatible with the current graphics driver when I try to install, and it reccomends me to continue using my current one
#38 [01:55] <Senpai_Dan_> "If you choose to update the driver, you must install all incompatible graphics cards first.
#39 [01:55] <GreyVulpine> Er, what?
#40 [01:56] <Senpai_Dan_> That's just the message I get when I try run the driver update I just downloaded
#41 [01:57] <GreyVulpine> Can you still try and install the driver?
#42 [01:57] <Senpai_Dan_> Okay i'll do that now
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#44 [02:48] <minecraftman> Can I somehow know when a key has been activated?
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#46 [02:57] * makkmarci13 [makkmarci13@notlogged] has joined #minecrafthelp
#47 [02:58] <makkmarci13> Hello, How bungeecord server server icon together?
#48 [02:58] <Andrew__> Hello, I get this message while trying to log in "sorry but we couldn't connect to our servers. Please make sure that you are online and that minecraft isn't being blocked" also i cannot log into minecraft.net. i reinstalled java, minecraft and restarted my computer and disabled my security. so idk what is wrong
#49 [02:58] <Andrew__> Hello, I get this message while trying to log in "sorry but we couldn't connect to our servers. Please make sure that you are online and that minecraft isn't being blocked" also i cannot log into minecraft.net. i reinstalled java, minecraft and restarted my computer and disabled my security. so idk what is wrong
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#53 [03:03] <jesperlind> I can't remember my username
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#68 [04:29] <DaCakee> Hello I got this crash report https://paste.ubuntu.com/23415373/
#69 [04:29] <DaCakee> please tell me what to do,
#70 [04:30] <GreyVulpine> DaCakee - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#71 [04:30] <DaCakee> Ok thanks!
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#73 [04:34] <SugarKane315> hello
#74 [04:34] <SugarKane315> i need help with my pixel format
#75 [04:36] <SugarKane315> my minecraft saids this when it crashes after I launch it The game crashed whilst initializing game. The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#77 [04:40] <SugarKane315> I need help with my minecraft. when i launch it it crashes and saids this. The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#79 [04:46] <SugarKane315> Hello. I need help fixing my Minecraft. My Minecraft crashes when i launch it. It always gives me this report. The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#80 [04:53] <SugarKane315> Hello. I need help fixing my Minecraft. My Minecraft crashes when i launch it. It always gives me this report. The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#82 [04:53] <SugarKane315> hi i need help
#83 [04:54] <brettoking> internal exception:java.lang.NullPointerException
#84 [04:54] <SugarKane315> Hello. I need help fixing my Minecraft. My Minecraft crashes when i launch it. It always gives me this report. The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#87 [05:13] <lulubelle> hi. my minecraft keep on crashing
#88 [05:13] * lulubelle [lulubelle@notlogged] has quit. (Client Quit)
#89 [05:14] <Chunkr> Your IRC client keeps crashing too.
#90 [05:24] * lulubelle [lulubelle@notlogged] has joined #minecrafthelp
#91 [05:24] <lulubelle> Hi. My minecraft keeps on crashing
#92 [05:34] <lulubelle> hello?
#93 [05:34] <Andrio> Generally crashes are rougher than that.
#94 [05:35] <Andrio> ??> lulubelle launcher/crash-log
#95 [05:35] <Absol> lulubelle: We need to see your crash log, which appears after a crash.
#96 [05:35] <Absol> lulubelle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#97 [05:36] <lulubelle> i am using an ipad mini minecraft pocket edition
#98 [05:36] <Andrio> Oh
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#102 [05:41] <PrincessRemy> what should i do now
#103 [05:42] <Andrio> Context...?
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#106 [06:05] <dkdgames> help me
#107 [06:05] <dkdgames> i have a problem
#108 [06:14] * strupaaayNOOB [strupaaayNOOB@notlogged] has joined #minecrafthelp
#109 [06:15] <strupaaayNOOB> my minecraft not more logs and already confirmed that everything is right What do I do?
#110 [06:15] * zTroiaaG0D [zTroiaaG0D@notlogged] has joined #minecrafthelp
#111 [06:15] <strupaaayNOOB> my minecraft not more logs and already confirmed that everything is right What do I do?
#112 [06:16] <zTroiaaG0D> yes
#113 [06:16] <strupaaayNOOB> br?
#114 [06:16] <zTroiaaG0D> ss
#115 [06:16] <strupaaayNOOB> kkk
#116 [06:16] <strupaaayNOOB> to usando o google tradutor aqui
#117 [06:16] <zTroiaaG0D> ah ta kkkkk
#118 [06:16] <strupaaayNOOB> meu mine nao quer logar ;-;
#119 [06:17] <Chromaryu> ...
#120 [06:17] <strupaaayNOOB> triste ;-
#121 [06:17] <strupaaayNOOB> ;
#122 [06:17] <Chromaryu> strupaaayNOOB: defile "more longs"
#123 [06:17] <zTroiaaG0D> quando eu morro no hg meu mine chasha ;-;
#124 [06:17] <Chromaryu> strupaaayNOOB: define "more longs"
#125 [06:17] <strupaaayNOOB> my minecraft not more logs and already confirmed that everything is right What do I do?
#126 [06:17] <Chromaryu> wait,
#127 [06:17] <Chromaryu> strupaaayNOOB: Spanish?
#128 [06:17] <strupaaayNOOB> US
#129 [06:17] <strupaaayNOOB> BR
#130 [06:17] <Chromaryu> ...?
#131 [06:18] * zTroiaaG0D [zTroiaaG0D@notlogged] has quit. (Client Quit)
#132 [06:18] <Chromaryu> ??> strupaaayNOOB lang/es
#133 [06:18] <Absol> strupaaayNOOB: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#134 [06:18] <Chromaryu> ...
#135 [06:18] <strupaaayNOOB> english
#136 [06:18] <Chromaryu> k.
#137 [06:18] <Chromaryu> please define "not more logs" and what is already confirmed
#138 [06:19] <strupaaayNOOB> mi Minecraft no más registros y ya confirmó que todo está bien ¿Qué hago?
#139 [06:20] <strupaaayNOOB> my minecraft not want more log and already put everything right, I checked and nothing resolved
#140 [06:20] <strupaaayNOOB> my minecraft not want more log and already put everything right, I checked and nothing resolved
#141 [06:20] <strupaaayNOOB> my minecraft not want more log and already put everything right, I checked and nothing resolved
#142 [06:20] <strupaaayNOOB> my minecraft not want more log and already put everything right, I checked and nothing resolved
#143 [06:20] <strupaaayNOOB> my minecraft not want more log and already put everything right, I checked and nothing resolved
#144 [06:20] * Absol kicked strupaaayNOOB from #minecrafthelp (Reason: trupaaayNOOB :Stop spamming)
#145 [06:20] <Chromaryu> LOL
#146 [06:22] <Lutzee> Chromaryu: he was bazillian, so would be lang/pt
#147 [06:22] <Chromaryu> k.
#148 [06:22] <Chromaryu> always check IP
#149 [06:23] <Lutzee> geoip :p
#150 [06:23] <Chromaryu> :D
#151 [06:23] <Lutzee> But he did say BR which is the ISO code for brazil
#152 [06:23] <Chromaryu> AH
#153 [06:23] <Chromaryu> So JA_jp
#154 [06:23] <Chromaryu> for me ^
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#157 [06:25] <Chromaryu> Lutzee:
#158 [06:25] <Chromaryu> Through I am using Linux sooo...
#159 [06:25] <Chromaryu> I could help who uses Ubuntu Debian and Arch
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#163 [06:59] <stanvandijk776> i forget my email
#164 [06:59] <stanvandijk776> my nickname is stanvandijk776 uuid 8dd1f042-6895-40f9-a613-0bb32c6f912e
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#174 [07:52] <Guest53989> I NEED HELP
#175 [07:52] <Guest53989> >:(
#176 [07:52] <Guest53989> Jks lol
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#182 [08:07] <Livelihood> Hi, When i launch minecraft i get error 32 problem moving minecraftlauncher.exe.tmp to minecraftlauncher.exe how can i fix this?
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#185 [08:16] <Livelihood> Hi, When i launch minecraft i get error 32 problem moving minecraftlauncher.exe.tmp to minecraftlauncher.exe how can i fix this?
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#190 [08:21] <Austin> I just bought minecraft and it will not start up after i download it and ive tried the 3 different installers on the minecraft website and nothings working
#191 [08:28] <Livelihood> i found a fix ! i replaced the file by hand... thanks anyway....
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#203 [08:58] <Madamedo2508> how we spawn Wither Storm
#204 [09:01] <khaledhussin2001> anyone is a moder
#205 [09:01] * Madamedo2508 [Madamedo2508@notlogged] has quit. (Quit: Web client closed)
#206 [09:03] <khaledhussin2001> http://paste.ubuntu.com/12332154/
#207 [09:04] <khaledhussin2001> http://paste.ubuntu.com/12197494/
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#209 [09:05] <khaledhussin2001> http://paste.ubuntu.com/13333404/
#210 [09:06] <Andrio> ??> khaledhussin2001 mods
#211 [09:06] <Absol> khaledhussin2001: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#212 [09:06] <Absol> khaledhussin2001: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#213 [09:06] <Andrio> ...what's that?
#214 [09:07] <khaledhussin2001> no dont need
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#216 [09:08] <khaledhussin2001> andrio
#217 [09:08] <khaledhussin2001> i need help can i copy my link in here
#218 [09:09] <Andrio> ok
#219 [09:09] <khaledhussin2001> http://paste.ubuntu.com/23416166/
#220 [09:09] <khaledhussin2001> what i need to do
#221 [09:10] <Andrio> khaledhussin2001, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
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#223 [09:10] <khaledhussin2001> ok
#224 [09:10] <khaledhussin2001> andrio if its right i love u
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#227 [09:14] <DoggiSpielt> Hallo
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#229 [09:14] * RenanGames [RenanGames@notlogged] has quit. (Quit: Web client closed)
#230 [09:14] <Andrio> o
#231 [09:14] <DoggiSpielt> My Minecraft doesn't start! My User is not correct!
#232 [09:15] <DoggiSpielt> But all the informations are right!
#233 [09:15] <DoggiSpielt> Can you Help
#234 [09:15] <DoggiSpielt> ?
#235 [09:15] <Andrio> Tried resetting your password?
#236 [09:16] <DoggiSpielt> yes i do!
#237 [09:16] <DoggiSpielt> I*
#238 [09:16] <DoggiSpielt> My E-Mail was correct! and my Password too!
#239 [09:17] <Andrio> ??> DoggiSpielt login/throttle
#240 [09:17] <Absol> DoggiSpielt: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#241 [09:17] <Absol> DoggiSpielt: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#242 [09:17] <DoggiSpielt> Thank you
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#246 [09:20] <DumKo> Hello
#247 [09:21] <DumKo> https://paste.ubuntu.com/23416296/
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#249 [09:21] <DumKo> https://paste.ubuntu.com/23416296/
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#252 [09:23] <Andrio> DumKo, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064.
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#258 [09:35] <MarcosSan4> Necesito ayuda, mi Minecraft me parpadea y moleesta demasiado, sobre todo a mis suscriptores de mi canal de youtube.
#259 [09:36] <MarcosSan4> Con que me parpadea me refiero a que parte de lapantalla se pone negra, blanco o multicolor. POR FAVOR AYUDA!!!
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#272 [10:09] <Feather_sparklez> hello I have some problems with Minecraft because when I want to connect to my account the mojabg support couldnt help me
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#276 [10:12] <Feather_sparklez> wheN I want to connect to my minecraft Account There is an error: soory but we couldnt connect to uor Server makes sure tat minecraft is Not Blickes or offline
#277 [10:13] <Feather_sparklez> blocked or offline*
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#282 [10:15] <Authenticgames> Authenticgames
#283 [10:16] <Authenticgames> @absol
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#295 [10:32] <AngelGamer111> rrr
#296 [10:35] <AngelGamer111> MY GAME IF NOT OPEN IN BLOCK ICON DO NOT OPEN FILES INTO MY GAME AND RUN THE "LAUNCHER.JAR" OPENED AND THEN PUT ME TO REVIEW FILES AND SAYS "WHAT HAVE READ AND NATIVELOG.TXT He says something like: LauncherConfiguration from: https://launchermeta.mojang.com/mc/launcher.json Native update needed We need to update! THEN DOWNLOAD FILE "LAUNCHER.JSON" IS CALLED BUT NOT IF FOR ANY FILE SHOULD REPLACE
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#299 [10:36] <IceNick135> Hello
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#303 [10:40] <Ventris> Hello i can't anwser my security questions
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#305 [10:41] <Ventris> can somewone help me?
#306 [10:41] <PixelBroetchen> hey, yesterday my mojang account was saying i could change the name at nov. 2, today it says nov. 7 ... wtf is this?
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#310 [10:47] <Qball> I finally proxied minecraft so I can play at school again
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#363 [10:49] <PixelBroetchen> hey, yesterday my mojang account was saying i could change the name at nov. 2, today it says nov. 7 ... wtf is this?
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#387 [10:55] <PixelBroetchen> 1k people+ and no one is able to answer? what a usefull chat!
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#392 [10:57] <Lutzee> I mean.. if 137==1000 then I am santa..
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#395 [11:04] <Rooster> Hi, every time I try to access a world the game crashes. I'm using the latest update on an iPad and the iOS is uptodate
#396 [11:05] <Lutzee> err, theres a known bug with the latest version of PE on iOS devices, no fix is available yet.
#397 [11:05] <Rooster> Bummer! I'd googled and only found information from 2012 so wasn't aware
#398 [11:06] <Rooster> So basically I can't play until it's fixed
#399 [11:08] * Penolopy [Penolopy@notlogged] has joined #minecrafthelp
#400 [11:08] <Penolopy> I'm trying to use 2 texture packs together to make up for some blocks that weren't designed in the first (LIFE - the second texture pack is called ORR just for reference). So I used LIFE by itself and it doesn't have the minecart or rail decorated, so I added ORR to fill in that gap. It seems to work EXCEPT for some reason, when I add ORR the color of the grass changes. It doesn't change to the texture of ORR it is still the same
#401 [11:10] * evaluzia [evaluzia@notlogged] has joined #minecrafthelp
#402 [11:10] <Lutzee> Penolopy: resource packs can add a file that changes the shading on the likes of grass and leaves
#403 [11:11] <Lutzee> Your first pack isn't overriding the default but the second one is
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#405 [11:15] <Penolopy> But shouldn't the first resource pack take priority? It is like it does because it changes the look of the block but I thought it was weird that a second resource pack changed the shade of green of the block.
#406 [11:16] <mattym> Penolopy, If the first one doesnt change that shading at all, then the second one take precidence.
#407 [11:17] <Lutzee> I forget what the file is called
#408 [11:17] <mattym> i thinks its foliage.png
#409 [11:18] <mattym> Textures/Colormap/foliage.png
#410 [11:18] <mattym> and grass.png
#411 [11:18] <Lutzee> But theres a file that looks a bit like this in the second pack assets\minecraft\textures\colormap\grass.png
#412 [11:18] <Lutzee> yeah
#413 [11:19] <Lutzee> Remove those files from the zip file of the second pack
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#415 [11:19] <Penolopy> Oh okay, I took a look at the files and I think I see what you are sayig
#416 [11:19] <Penolopy> I found the foliage.png file
#417 [11:19] * DavyJones013 [DavyJones013@notlogged] has joined #minecrafthelp
#418 [11:19] <Penolopy> and grass
#419 [11:20] <DavyJones013> i cant figure out how to make my minecraft work on windows 10 i got already the beta but i dont like it
#420 [11:20] <Penolopy> Thank you! <Lutzee>
#421 [11:21] <Penolopy> and <mattym>
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#423 [11:21] <Lutzee> DavyJones013: The windows 10 beta is the same game as the mobile version. If you want the full PC game you need to buy that seperately
#424 [11:22] <DavyJones013> so if im right i have to buy the game again?
#425 [11:22] <mattym> DavyJones013, Which version of the game did you already buy?
#426 [11:22] <DavyJones013> just the normal version that worked on windows 7
#427 [11:23] <mattym> DavyJones013, And that versions is crashing on win 10?
#428 [11:23] <DavyJones013> yes
#429 [11:23] <mattym> ??> DavyJones013 launcher/crash-log
#430 [11:23] <Absol> DavyJones013: We need to see your crash log, which appears after a crash.
#431 [11:23] <Absol> DavyJones013: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#432 [11:23] <DavyJones013> oke il try
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#434 [11:25] <DavyJones013> http://paste.ubuntu.com/23416768/ here is a link
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#436 [11:25] <mattym> ??> DavyJones013 win/dxdiag
#437 [11:25] <Absol> DavyJones013: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#438 [11:26] <DavyJones013> http://paste.ubuntu.com/23416743/ i gues this is the right link then
#439 [11:26] <mattym> DavyJones013, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#440 [11:27] * Anzhi is now known as Anzhelika|Away
#441 [11:27] <DavyJones013> oke thank you for the help ill reinstall windows 7
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#443 [11:27] <hallo> ha
#444 [11:28] <hallo> http://webchat.esper.net/?nick=&channels=minecrafthelp#
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#446 [11:32] <deadmanfreaker> olá, não consigo acessar minha conta, acredito que a senha esta incorreta mas nao consigo recupera-la, pois comprei a conta por um vendedor externo que dizia ser parceiro oficial do minecraft. porem minha conta ficou fora do ar! gostaria de saber uma forma de eu recupera-la, ja que sei o email e a antiga senha; email:deadmanfreaker@gmail.com senha:thewalkingdead1 não consigo acessar a conta e nem recuperar a senha porém não tenho acesso
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#459 [12:00] <starr> i have tried absolutly everything and my minecraft keeps saying crashed i do have a older computer but it was working great a few days ago i do not know what to do
#460 [12:00] <mattym> ??> starr launcher/crash-log
#461 [12:00] <Absol> starr: We need to see your crash log, which appears after a crash.
#462 [12:00] <Absol> starr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#463 [12:01] <starr> okay thanks
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#466 [12:09] <starr> http://paste.ubuntu.com/23416978/
#467 [12:10] <mattym> ??> starr win/dxdiag
#468 [12:10] <Absol> starr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#469 [12:12] <starr> thank you
#470 [12:13] <mattym> starr, Its more diagnostics, you will be making another link similar to the one from before.
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#476 [12:19] <starr> http://paste.ubuntu.com/23417020/
#477 [12:22] <starr> is that correct?
#478 [12:23] <mattym> starr, Yes one moment
#479 [12:25] <mattym> starr, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
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#481 [12:28] <starr> okay thank you
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#484 [12:32] <starr> what do i do qhen its done
#485 [12:33] <mattym> starr, When the installation finishes, you will need to restart the computer, then check the game again.
#486 [12:33] <starr> ok thanks again
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#509 [13:15] <matija022> I cant login on may acc i didnt play minecraft for 2 month and now when i wont to play I can pls help me i try to go on support and i do evrithing and it doesnt work
#510 [13:16] <mattym> matija022, What happens when you try to log in?
#511 [13:16] <matija022> it say wrong password
#512 [13:16] <mattym> matija022, have you tried to do a password reset?
#513 [13:17] <matija022> yes but i cant to loggin to change my password
#514 [13:18] <matija022> on website
#515 [13:18] * Kapa [Kapa@notlogged] has joined #minecrafthelp
#516 [13:18] <mattym> matija022, You just do a password reset via this page https://account.mojang.com/password
#517 [13:19] <matija022> ok i try tnx
#518 [13:19] <Kapa> I haven't used minecraft for like 2 years. Now I want to play it, not a big deal, but the thing is i cant access my account. i try to reset password and i never recive any emails
#519 [13:20] <mattym> ??> Kapa mojang/email
#520 [13:20] <Absol> Kapa: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#521 [13:20] <Absol> Kapa: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#522 [13:20] <mattym> Kapa, You will need to fill out the form Absol linked.
#523 [13:21] <Kapa> ok thanks
#524 [13:25] * Thatminegurl [Thatminegurl@notlogged] has joined #minecrafthelp
#525 [13:27] <Thatminegurl> Can someone pls tell me how to update my java for my minecraft (the offical website for java )
#526 [13:27] <mattym> Thatminegurl, What error is minecraft giving you?
#527 [13:27] <Thatminegurl> java TM update
#528 [13:28] <Thatminegurl> and i dont know what that is ?
#529 [13:28] <mattym> Thatminegurl, What is the exact message you get?
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#531 [13:28] <Thatminegurl> let me check
#532 [13:28] * Lol is now known as Guest4280
#533 [13:29] <Guest4280> It won't let me get into my account it keeps saying that it is incorrect
#534 [13:29] <mattym> Guest4280, do you get the same error in the game launcher and website?
#535 [13:29] <Guest4280> Yes
#536 [13:29] <mattym> ??> Guest4280 login/throttle
#537 [13:29] <Absol> Guest4280: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#538 [13:29] <Absol> Guest4280: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#539 [13:30] <Thatminegurl> this is the messagd
#540 [13:30] <Thatminegurl> at com.google.gson.TreeTypeAdapter.read(TreeTypeAdapter.java:54) ~[gson-2.2.4.jar:?] at og.a(SourceFile:501) ~[1.10.jar:?] at og.a(SourceFile:512) ~[1.10.jar:?] at ey$a.a(SourceFile:205) ~[1.10.jar:?] at arc.a(SourceFile:111) ~[1.10.jar:?] at bll.a(SourceFile:1000) ~[1.10.jar:?] at fw.a(SourceFile:52) ~[1.10.jar:?] at fw.a(SourceFile:11) ~[1.10.jar:?] at fl$1.run(SourceFile:13) ~[1.10.jar:?] at java.util.concurrent.Execu
#541 [13:30] <mattym> ??> Thatminegurl launcher/crash-log
#542 [13:30] <Absol> Thatminegurl: We need to see your crash log, which appears after a crash.
#543 [13:30] <Absol> Thatminegurl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#544 [13:30] <mattym> Thatminegurl, follow the directions from Absol get me the full log via the website in the instructions
#545 [13:30] <Thatminegurl> ok
#546 [13:31] <Thatminegurl> on the website is says poster what do i fill in there??
#547 [13:31] <mattym> Thatminegurl, anything
#548 [13:31] <Thatminegurl> oh ok
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#550 [13:33] <matija022> hi i try to reset my password but i dont now how when i put my original acc on loggin website i cant and i cant loggin on my minecraft acc
#551 [13:34] <Thatminegurl> ok so i have copied the crash log in the website and i have clicked paste now what ?
#552 [13:34] <mattym> ??> matija022 mojang/email
#553 [13:34] <Absol> matija022: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#554 [13:34] <Absol> matija022: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#555 [13:34] <mattym> Thatminegurl, Get me the link/url/address of the page it took you to after pressing paste
#556 [13:34] <mattym> matija022, Fill out the form Absol linked
#557 [13:35] <Thatminegurl> http://paste.ubuntu.com/23417277/
#558 [13:36] <mattym> Thatminegurl, When you open the game, can you get as far as the main menu?
#559 [13:37] <Thatminegurl> when i open my game i go on multiplayer then i click on a server and then it tackes me to the crash log
#560 [13:37] <mattym> Thatminegurl, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#561 [13:37] <Thatminegurl> ok
#562 [13:38] <Thatminegurl> done it
#563 [13:39] <mattym> Thatminegurl, Try to load into a world again
#564 [13:39] <Thatminegurl> ok
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#566 [13:39] <Thatminegurl> yay OMG you did it thank you !!!
#567 [13:40] <Thatminegurl> thank you gtg byeeeee
#568 [13:42] * LasuzCookie_ [LasuzCookie_@notlogged] has joined #minecrafthelp
#569 [13:42] <LasuzCookie_> mattym hi! Do you mind help me again? :D
#570 [13:43] <mattym> LasuzCookie_, Did you ever get the update working?
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#573 [13:45] <LasuzCookie_> no I didn't
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#575 [13:45] <LasuzCookie_> like I downloaded it, and it said it was finished, but it didn't help
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#577 [13:45] <mattym> LasuzCookie_, Did you restart the computer after the install completed?
#578 [13:45] <LasuzCookie_> yes
#579 [13:46] <mattym> ??> LasuzCookie_ win/dxdiag
#580 [13:46] <Absol> LasuzCookie_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#581 [13:46] <mattym> LasuzCookie_, Can you make sure you follow the instructions Absol linked from scratch to get me a new dxdiag
#582 [13:46] <LasuzCookie_> ok
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#586 [13:49] <joao> oi
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#588 [13:50] <joao> oi
#589 [13:50] <joao> ola
#590 [13:50] <mattym> ??> joao lang/pt
#591 [13:50] <Absol> joao: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#592 [13:51] <LasuzCookie_> http://paste.ubuntu.com/23417353/
#593 [13:52] <mattym> LasuzCookie_, Ok one moment
#594 [13:52] <Squee> Hi. Has the issue of MCPE 0.16 peresist entry crashing on the iPad mini been solved yet?
#595 [13:52] <mattym> Squee, You will need to wait for the next update/patch to see if it gets fixed.
#596 [13:53] <mattym> LasuzCookie_, Lets try with this one, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#601 [13:59] <Alfranix_> alguien español?
#602 [13:59] <mattym> ??> Alfranix_ lang/es
#603 [13:59] <Absol> Alfranix_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#604 [13:59] <Alfranix_> thx
#605 [13:59] <Alfranix_> lang/es
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#610 [14:15] <Diranus> hello
#611 [14:17] <Diranus> hello?
#612 [14:18] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#613 [14:18] <Diranus> I have trouble with my account. It stopped working. Can't login. I don I used it a few months before.
#614 [14:19] <Diranus> I tried to use password reset but I don't get the mail. It has the same name as I use here (Diranus)
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#618 [14:26] <Nova> hello there
#619 [14:28] <Nova> is anyone here
#620 [14:28] <Nova> that can help me?
#621 [14:29] <Lutzee> ?? asj
#622 [14:29] <Lutzee> ?? ask
#623 [14:29] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#624 [14:29] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#630 [14:47] <matija022> hi I have problem with my acc i cant loggin in acc and play i try to change my passwor on the mojang website but i cant loggin in may acc
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#639 [14:59] <LasuzCookie_> mattym do you mind sending the link again? Internet went down and didn't get fixed before now :c
#640 [15:00] <mattym> LasuzCookie_, Lets try with this one, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#641 [15:00] <LasuzCookie_> ty
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#645 [15:04] * PuReeGeN1oUs [PuReeGeN1oUs@notlogged] has joined #minecrafthelp
#646 [15:04] <cjt44> trouble with needing to update video card
#647 [15:04] <PuReeGeN1oUs> I was just hacked and the hacker changed my name etc and I was wondering if I could change it back without having to wait 30 days
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#653 [15:07] <cjt44> http://paste.ubuntu.com/23417600/ having trouble updating video card
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#657 [15:10] <Senpai_Dan> http://paste.ubuntu.com/23417671/ Everytime I load mc it crashes, tried updating my drivers and still get the same problem
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#663 [15:18] * Project is now known as Guest8105
#664 [15:18] <LasuzCookie_> mattym im back after restarting pc after the install
#665 [15:18] <LasuzCookie_> it didn't work
#666 [15:18] <mattym> cjt44, Thats not a complete dxdiag report
#667 [15:19] <Guest8105> How come I can't play on a server now? all it says is to restart my game and I do but it still doesn't work????
#668 [15:19] <mattym> LasuzCookie_, Hmm, can you get me another new dxdiag, make sure you have it save the output fresh
#669 [15:19] <mattym> Guest8105, What is the exact error you are getting?
#670 [15:19] <Guest8105> Try Restarting your game
#671 [15:19] <LasuzCookie_> how do I make it save the output fresh? c:
#672 [15:19] <mattym> Guest8105, What is the full error?
#673 [15:19] <Guest8105> Yes
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#675 [15:20] <mattym> LasuzCookie_, Just make sure you start the dxdiag program and save all info again, dont use the log from before
#676 [15:20] <LasuzCookie_> sure
#677 [15:20] <Guest8105> PLEASE HELP
#678 [15:21] <Guest8105> im very scared
#679 [15:21] <mattym> ??> Guest8105 launcher/relog
#680 [15:21] <Absol> Guest8105: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#681 [15:21] <mattym> Guest8105, Do the instructions Absol sent
#682 [15:21] <Guest8105> i did do all that
#683 [15:21] <Guest8105> nothing is working
#684 [15:21] <mattym> Guest8105, Do you only have the issue on one server or all of them?
#685 [15:21] <Guest8105> all of them
#686 [15:22] <mattym> ??> Guest8105 win/reinst
#687 [15:22] <Absol> Guest8105: You may need to reinstall the locally installed files that Minecraft puts into place.
#688 [15:22] <Absol> Guest8105: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#689 [15:22] <Guest8105> and i cant even log into technic launcher
#690 [15:22] <Guest8105> thx
#691 [15:22] <Guest8105> brb
#692 [15:22] <LasuzCookie_> http://paste.ubuntu.com/23417748/
#693 [15:23] <mattym> LasuzCookie_, OK one moment, lets try something different
#694 [15:23] * Hannatewitza [Hannatewitza@notlogged] has joined #minecrafthelp
#695 [15:24] <Hannatewitza> Hello
#696 [15:24] <mattym> LasuzCookie_, Try with this driver instead http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_15.20.1055.0_W10x64_A.zip?acerid=635735819345963570&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-552G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#697 [15:24] <mattym> LasuzCookie_, You will need to download it, then extract it and run the setup file it contains.
#698 [15:25] <Hannatewitza> Spricht hier wer deutsch?
#699 [15:25] <mattym> ??> Hannatewitza lange/de
#700 [15:25] <mattym> ??> Hannatewitza lang/de
#701 [15:25] <Absol> Hannatewitza: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#702 [15:26] <mattym> Senpai_Dan, You still there?
#703 [15:28] <Hannatewitza> I have minecraft but now ich have Windows 10 and I Cant install this game
#704 [15:29] <mattym> Hannatewitza, What happens when you try?
#705 [15:29] <Hannatewitza> I must pay again
#706 [15:29] <mattym> Hannatewitza, If you log in at account.mojang.com/me what does it say under "My Games"
#707 [15:31] <Hannatewitza> Uno momento i will look thanks for help
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#710 [15:35] <Hannatewitza> I cant find a Windows 10 download for minecraft
#711 [15:35] <mattym> Hannatewitza, When you log in, does it list your ingame playername on that page?
#712 [15:36] <Hannatewitza> Yes
#713 [15:36] <mattym> Hannatewitza, Then download the game at minecraft.net/download and log into it.
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#720 [15:40] <Guest23036> After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. I'm here from that, anyone here to help for that?
#721 [15:41] <Guest23036> I'm having OpenGL crash/errors on minecraft for my windows 10.
#722 [15:41] <mattym> Guest23036, Do you have the link to your dxdiag report? If so please post the link in this chat.
#723 [15:41] <Hannatewitza> Unable to Start the minecraft runtime environment. This is Most likely caused by a corruption. Please try to reinstall minecraft..... that is this what i read
#724 [15:42] <mattym> ??> Hannatewitza tools/hjt
#725 [15:42] <Absol> Hannatewitza: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#726 [15:42] <Absol> Hannatewitza: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#727 [15:42] <Guest23036> i have the DXDiag thing
#728 [15:43] <Guest23036> FIrst are you able to hack me or anything before i send it with it?
#729 [15:43] <mattym> Guest23036, No, its just hardware info
#730 [15:43] <Guest23036> http://paste.ubuntu.com/23417801/
#731 [15:43] <mattym> Guest23036, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#732 [15:45] <Guest23036> crap this is my only computer...and my mom probably wont let me downgrade our computer... so intel graphics cards arent supported too? Also i tried the downgraded java thing it didnt work
#733 [15:46] <mattym> Guest23036, The hardware in that one is too old.
#734 [15:46] <mattym> Guest23036, Other PC may not need to be downgraded.
#735 [15:46] <mattym> nvm
#736 [15:46] <Guest23036> ok
#737 [15:47] <mattym> Guest23036, Yeah, the java trick is only for slightly newer hardware, all you can do with that one to make it work is reinstall Windows 7.
#738 [15:47] <Guest23036> is there any way to do this without downgrading or paying money?
#739 [15:47] <mattym> Guest23036, No.
#740 [15:47] <Guest23036> will reinstalling windows 7 completely downgrade my computer?
#741 [15:47] <Hannatewitza> Damn Windows 10 :D
#742 [15:48] <mattym> Guest23036, Yes, you would also need to backup/copy any files from the computer.
#743 [15:48] <Guest23036> god and this is why windows 10 is hated by all.
#744 [15:48] <mattym> Guest23036, Well, you cant really expect a computer that old to work great with new software.
#745 [15:49] <Guest23036> how old is windows 10 anyways?
#746 [15:49] <mattym> Just over a year.
#747 [15:49] <Guest23036> is windows 7 newer?
#748 [15:49] <mattym> no
#749 [15:49] <Guest23036> ok
#750 [15:50] <Guest23036> do i have to take out the graphics card and install a new one or can i update it?
#751 [15:50] <mattym> Guest23036, From the model number of your PC, i dont think thats an option for you.
#752 [15:51] <Guest23036> ok
#753 [15:51] <Guest23036> so what are all my options?
#754 [15:51] <mattym> Guest23036, Basically, just reinstalling Windows 7
#755 [15:51] <Guest23036> k
#756 [15:51] <Guest23036> thank you.
#757 [15:52] <Guest23036> if i were to want to get a newer version rather than windows 7 what would i be able to do?
#758 [15:53] <Guest23036> would want*
#759 [15:53] <mattym> Guest23036, You can only do up to Windows 7
#760 [15:53] <Guest23036> ok
#761 [15:53] <Guest23036> thats all i needed thank you. bye for now ig XD
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#764 [15:59] <Jacknathan8> Trying to launch Minecraft on WIndows 10 and it keeps crashing tried to update graphics drivers but still no joy any ideas. http://paste.ubuntu.com/23417876/
#765 [16:02] <mattym> Jacknathan8, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#766 [16:03] <mattym> Jacknathan8, Additionally, due to the specific hardware your computer has, you may not be able to play passed version 1.7.2 of the game.
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#769 [16:08] <Jacknathan8> Thanks mattym for your help , my son will be gutted as am I for spending £18 on a game he cant play !! lesson learnt !
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#773 [16:14] <JacobChgo9> Hey, having problems with this. GL info: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#774 [16:14] <mattym> ??> JacobChgo9 win/dxdiag
#775 [16:14] <Absol> JacobChgo9: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#776 [16:15] <JacobChgo9> I ran through that and have updated my graphics, that doesn't seem to have helped any.
#777 [16:15] <mattym> JacobChgo9, Can you get me the link to your dxdiag
#778 [16:15] * Jacknathan8 [Jacknathan8@notlogged] has quit. (Ping timeout: 195 seconds)
#779 [16:16] <JacobChgo9> Yes, I'll get you one.
#780 [16:17] <JacobChgo9> http://paste.ubuntu.com/23417963/
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#782 [16:18] <mattym> JacobChgo9, Ok one moment
#783 [16:18] <LasuzCookie_> mattym it still don't work
#784 [16:19] <mattym> LasuzCookie_, The installer finish again, and restarted?
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#786 [16:20] <mattym> JacobChgo9, Hmm, nothing seems out of place with that, can you get me a link to the crash log you get.
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#788 [16:20] <JacobChgo9> Yes, the other thing I noted is that the driver date is 8of15, that could be an issue .
#789 [16:21] <mattym> JacobChgo9, Thats the latest for your hardware.
#790 [16:21] <JacobChgo9> http://paste.ubuntu.com/23417971/
#791 [16:21] <mattym> JacobChgo9, AH, sorry we dont help with modded.
#792 [16:21] <JacobChgo9> Crap.
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#794 [16:22] <JacobChgo9> @Mattym Thank you... back to the internet -sigh-
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#815 [16:50] <Aj> hello
#816 [16:51] <Aj> how do i unsubsribe to minecraft realms
#817 [16:51] <Aj> pocket edition
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#819 [16:57] <Chase_> Anytime I try to play my Minecraft when I click on test whether or not it is breaking the chest or trying to open the chest my entire Minecraft and Xbox 360 system will freeze
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#825 [17:07] <Minecraftsteve47> hello
#826 [17:08] <Minecraftsteve47> why can't i join my cousins lan server
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#830 [17:14] <Minecraftsteve47> why can't i join my cousins lan server on minecraft pc
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#835 [17:27] <rachie22o> my minecraft wont work and ive tried updating my drivers and that wont work either
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#839 [17:31] <Abbigale1995> how do i fix my steve glitch on multiplayer 1.9?
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#853 [18:17] <NuclearSlayer52> weird question but can minecraft run with a terabyte (1000 gb) of ram allocated to it? assume the pc would have 2 tb of ram
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#855 [18:18] <DopeGhoti> assuming for the sake of discussion that the JRE can address that much memory, yes.
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#857 [18:22] <NuclearSlayer52> thanks DG
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#860 [18:28] * BloodShededDemon [BloodShededDemon@notlogged] has joined #minecrafthelp
#861 [18:28] <BloodShededDemon> i need help on making a server
#862 [18:29] <mattym> BloodShededDemon, What part are you having trouble with?
#863 [18:29] <BloodShededDemon> port fowarding but can you help me do a step by step
#864 [18:29] <BloodShededDemon> on making a server
#865 [18:29] <mattym> ??> BloodShededDemon mp/server-setup
#866 [18:29] <Absol> BloodShededDemon: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#867 [18:30] <mattym> BloodShededDemon, The link from Absol has all the instructons.
#868 [18:30] <BloodShededDemon> but its too confusing
#869 [18:30] <BloodShededDemon> seethe thing is im making my first server
#870 [18:30] <mattym> BloodShededDemon, If that page is too confusing, then running a server probably isnt something you should be doing.
#871 [18:30] <BloodShededDemon> and its too confusing for me to make one
#872 [18:31] <BloodShededDemon> then is there a way i can play with my friends online in minecraft multiplayer
#873 [18:31] <BloodShededDemon> instead of realms
#874 [18:31] <mattym> BloodShededDemon, You can join other servers that already exist.
#875 [18:32] <BloodShededDemon> butthey dont know how to make a server and they want me to make one
#876 [18:33] <mattym> BloodShededDemon, Join a public one, use Realms, or pay for one to be hosted elsewhere. If you cant follow the instructions on that page, you wont be able to maintain your own server.
#877 [18:34] <BloodShededDemon> isnt there a way someone can help me
#878 [18:34] <mattym> BloodShededDemon, Thats what Realms or other paid hosting is for.
#879 [18:35] <BloodShededDemon> but i can't pay online
#880 [18:35] <BloodShededDemon> not elgilible yet
#881 [18:36] <mattym> BloodShededDemon, What do you mean?
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#883 [18:36] <BloodShededDemon> i am young and dont have debit or credit card to pay
#884 [18:37] <mattym> BloodShededDemon, There are many public servers that you and others could join.
#885 [18:37] <BloodShededDemon> but i want a private one for only my friends
#886 [18:40] <mattym> BloodShededDemon, Then pay for one or learn what the instructions on the wiki page mean. Without learning how to do it, you wont be able to keep it working.
#887 [18:40] * CraftyMiner1971 [CraftyMiner1971@notlogged] has joined #minecrafthelp
#888 [18:41] <CraftyMiner1971> is there a way to make a maze in mc without clicking block by block?
#889 [18:41] <CraftyMiner1971> like a '/' command
#890 [18:42] <mattym> CraftyMiner1971, Not really, you could use the structure blocks to copy/move/adjust small sections
#891 [18:42] <CraftyMiner1971> oh
#892 [18:42] <CraftyMiner1971> ok
#893 [18:42] <CraftyMiner1971> i know this is not really the place for this next question, but..
#894 [18:42] <CraftyMiner1971> does WorldEdit have something that you know of?
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#896 [18:50] <CraftyMiner1971> ignore my last question
#897 [18:50] <CraftyMiner1971> i'm gunna plug at it one block at a time
#898 [18:50] <CraftyMiner1971> thanks for your help, mattym
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#903 [19:01] <Saghalie> I am unable to sign on to the minecraft network, although I can sign in to my account. Why can't I sign on with the client?
#904 [19:02] <mattym> Saghalie, What error do you get when you try?
#905 [19:02] <Saghalie> Can't connect to minecraft.net
#906 [19:03] <mattym> ??> Saghalie tools/hjt
#907 [19:03] <Absol> Saghalie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#908 [19:03] <Absol> Saghalie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#910 [19:09] <Saghalie> http://paste.ubuntu.com/23418594/
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#912 [19:11] <mattym> ??> Saghalie av/adwcleaner
#913 [19:11] <Absol> Saghalie: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#914 [19:11] <Absol> Saghalie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#915 [19:11] <mattym> Saghalie, Do the instructions form Absol, once you have restarted try the game again.
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#917 [19:13] <Saghalie> Not going to do that. I have a clean system. Did you see anything in that report? I use Norton Security Suite, Windows Defender and spybot - search and destroy.
#918 [19:13] <mattym> Saghalie, Do the instructions Absol sent.
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#920 [19:15] * busterthegreat [busterthegreat@notlogged] has joined #minecrafthelp
#921 [19:16] <busterthegreat> Hello i just migrated my old minecraft account and i only can play demo why is that
#922 [19:16] <mattym> busterthegreat, Are you sure you are logging in with the email and password now?
#923 [19:16] <Saghalie> @busterthegreat - there is an article on the help site that tells you why and how to fix it
#924 [19:16] <busterthegreat> i logged in with new email and password
#925 [19:17] <mattym> busterthegreat, Are you sure its the correct ones you migrated to?
#926 [19:17] <busterthegreat> yeah it is
#927 [19:18] <mattym> busterthegreat, If you log in at account.mojang.com/me what do you see listed under "My Games"
#928 [19:20] <busterthegreat> it says minecraft and my old minecraft is there called busterthegreat
#929 [19:21] * samschaap [samschaap@notlogged] has joined #minecrafthelp
#930 [19:21] <mattym> busterthegreat, On the launcher/client make sure you completely log out of it, then log in with the same info you did on the site.
#931 [19:21] <busterthegreat> i have
#932 [19:21] <busterthegreat> oh wait i was using wrong mojang account XD
#933 [19:21] <mattym> ??> busterthegreat mojang/email
#934 [19:22] <Absol> busterthegreat: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#935 [19:22] <busterthegreat> thanks
#936 [19:22] <Absol> busterthegreat: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#937 [19:22] <mattym> busterthegreat, You will need to fill in the form Absol linked.
#938 [19:22] <mattym> oh
#939 [19:22] <mattym> busterthegreat, So its working with the correct account?
#940 [19:22] <busterthegreat> yes thank you
#941 [19:22] <mattym> busterthegreat, Excellent, enjoy!
#942 [19:22] <busterthegreat> thanks
#943 [19:22] <busterthegreat> thanks
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#945 [19:25] <Saghalie> I got it to work... I just want to state, that my system is not infected and resent the implication that I needed to "clean" my system. It seems like you just make a statement like that without analyzing the data. The issue I had was an outdated launcher. If you had asked questions more specific to the program you would have provided more assistance than "use ADWare" to clean your system.
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#958 [20:00] <Madararkia> Hello
#959 [20:01] <Madararkia> Someone that shit?
#960 [20:01] <Absol> Madararkia: Please keep it civil
#961 [20:02] <Madararkia> I need help, my minecraft bug has actually always gave and never managed to solve.
#962 [20:03] <Madararkia> Can you help me? Answer...
#963 [20:05] <Madararkia> It appears that the game crashed because something in the system or the drivers do not match or something. I've done step by step asking the site, aka Craftlandia, and there I came to Ubuntu Pastebin, I copied a link and told me to ask for help here.
#964 [20:05] <mattym> Madararkia, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#966 [20:07] <Madararkia> http://paste.ubuntu.com/23418698/
#967 [20:07] <Madararkia> http://paste.ubuntu.com/23418698/
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#969 [20:08] <mattym> Madararkia, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#971 [20:10] <Madararkia> I'm falling, I hope to help me. I enjoy Minecraft; -;
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#974 [20:20] * Hypixelsmom [Hypixelsmom@notlogged] has joined #minecrafthelp
#975 [20:20] <Hypixelsmom> hello?
#976 [20:23] <CubeTheThird> hello Hypixelsmom
#977 [20:24] <Hypixelsmom> I got a problem with my mc resolution changing constantly and mc freezes and crashes
#978 [20:24] <CubeTheThird> Hypixelsmom, do you have a crash report?
#979 [20:24] * Madararkia [Madararkia@notlogged] has quit. (Ping timeout: 195 seconds)
#980 [20:25] <Hypixelsmom> no as you have to make it crash so it doesn't have error
#981 [20:25] <Hypixelsmom> its all to do with to always changing resolution
#982 [20:26] <CubeTheThird> Hypixelsmom, is this in fullscreen?
#983 [20:26] <Hypixelsmom> no
#984 [20:26] <Hypixelsmom> windowed
#985 [20:27] <CubeTheThird> Hypixelsmom, by "changing resolutions" do you mean the window size changes?
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#987 [20:27] <Hypixelsmom> no like it will literally change res of game
#988 [20:27] <Hypixelsmom> its not obvious
#989 [20:27] <Hypixelsmom> its not obvious
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#991 [20:28] <Hypixelsmom> but when u minimize game sometimes it will change to really small
#992 [20:28] <CubeTheThird> Hypixelsmom, do you mean then that if you take a screenshot, the screenshot has a different size?
#993 [20:28] <CubeTheThird> Hypixelsmom, and would you be able to provide screenshots to demonstrate?
#994 [20:28] <Hypixelsmom> I think if I change to fullscreen and define res it may fix
#995 [20:28] <Hypixelsmom> idk
#996 [20:28] <Hypixelsmom> ill try it
#997 [20:28] <Hypixelsmom> if I come back then it didnt work
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#1001 [20:30] <TriangleAttack> Hello, I have a Computer and a Laptop, both run Windows 10 and have it's own Minecraft account. No mods installed on either computer. Every time I open it to LAN on my computer, the laptop can see it, when connecting to it, it is timed out. When the laptop opens to LAN the computer can not see it. Both have 1.10.2, I tried it in the same room and separate rooms. I just recently bought the second Minecraft account
#1002 [20:30] <CubeTheThird> TriangleAttack, what anti-virus and firewall software do you have on both machines?
#1003 [20:31] <TriangleAttack> I have no firewalls blocking on the desktop, I'm not sure about anti virus, or anything on the laptop
#1004 [20:31] <TriangleAttack> How do I check that?
#1005 [20:31] <Chromaryu> TriangleAttack:
#1006 [20:31] <CubeTheThird> ??> TriangleAttack tools/hjt
#1007 [20:31] <Absol> TriangleAttack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1008 [20:31] <Absol> TriangleAttack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1009 [20:31] <Chromaryu> CubeTheThird: You ninja :p
#1010 [20:32] <CubeTheThird> :p
#1011 [20:34] <TriangleAttack> After pasting it into pastebin what do I do?
#1012 [20:34] <TriangleAttack> Wait, is this ok?
#1013 [20:34] <TriangleAttack> http://paste.ubuntu.com/
#1014 [20:34] <CubeTheThird> TriangleAttack, submit it, then give the link here
#1015 [20:35] <TriangleAttack> Submit it?
#1016 [20:35] <CubeTheThird> TriangleAttack, press the 'paste!' button?
#1017 [20:35] <TriangleAttack> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:33:32 PM, on 11/2/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) FIREFOX: 46.0.1 (x86 en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe C:\Users\LegoT\AppData\Local\Microsoft\OneDrive\OneDrive.
#1018 [20:35] <Chromaryu> Uh.
#1019 [20:35] <CubeTheThird> TriangleAttack, you need to give us the link
#1020 [20:36] <TriangleAttack> I'm so sorry, I clicked paste! then it did nothing.
#1021 [20:36] <CubeTheThird> TriangleAttack, did you put something in the poster box?
#1022 [20:36] <TriangleAttack> Yes,
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#1024 [20:37] <TriangleAttack> The "Content" box?
#1025 [20:37] <Chromaryu> TriangleAttack:
#1026 [20:37] <Chromaryu> In PosterBox, use your current nickname.
#1027 [20:37] <Chromaryu> in COntent box, you need to paste whole hjt log
#1028 [20:38] <Chromaryu> then press 'paste!"
#1029 [20:38] <TriangleAttack> Got it, here you go: http://paste.ubuntu.com/23418796/
#1030 [20:39] <Chromaryu> ??> TriangleAttack av/adwcleaner
#1031 [20:39] <Absol> TriangleAttack: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1032 [20:39] <Absol> TriangleAttack: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1033 [20:39] <CubeTheThird> ya
#1034 [20:40] <CubeTheThird> TriangleAttack, also recommended you remove the mcafee stuff you have installed
#1035 [20:40] <Chromaryu> ??> TriangleAttack av/mcafee/uninstall
#1036 [20:40] <Absol> TriangleAttack: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#1039 [20:46] <ArielSpencer> http://paste.ubuntu.com/23418824/
#1040 [20:48] <CubeTheThird> ArielSpencer, one moment
#1041 [20:48] <CubeTheThird> ArielSpencer, try download and install http://www.nvidia.com/Download/driverResults.aspx/110254/en-us
#1042 [20:48] <ArielSpencer> thanks
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#1048 [21:02] <tran> ok
#1049 [21:02] <tran> ok
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#1054 [21:07] <Lumin> Hi my minecraft keeps loading into a black screen. When I click play, if the mojang logo pops up I will load into a game but if it dosent then i will load into a black screen. The chances of the mojang logo poping up is very low and loading into a black screen is always the case. My MC is unmodded
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#1056 [21:09] <Chromaryu> ??> Lumin win/dxdiag
#1057 [21:09] <Absol> Lumin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1058 [21:10] <Lumin> ok thanks
#1059 [21:10] <Shadowwolf239> Hello, for the past year, my hard drive has been messing up. But until today, I go to run the new launcher, and it says "Problem moving Minecraft V2.exe.tmp to Minecraft V2.exe with error code 32". And if you're confused, I named the launcher Minecraft V2
#1060 [21:10] <Chromaryu> Shadowwolf239: try reinstall same launcher with original name
#1061 [21:11] <Shadowwolf239> Alright.
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#1063 [21:15] <Lumin> here is my dxdiag http://paste.ubuntu.com/23418886/
#1064 [21:15] <Shadowwolf239> Ok. It's working fine now, thanks for the help man.
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#1067 [21:21] <Chromaryu> Lumin: Try using your Geforce instead of Intel
#1068 [21:22] <Lumin> How do you do that? if you have to go to manage 3d setting then select geforce then ive already tried it
#1069 [21:24] <Lumin> also my global setting is already Nvidia processor
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#1071 [21:28] <Lumin> ok ive managed to run MC by reinstalling and changing my graphics from intel and back to twice
#1072 [21:30] <CubeTheThird> It's generally not recommended to use your nvidia card globally, as this will increase power consumption, and reduce performance gains
#1073 [21:30] <Lumin> i see
#1074 [21:34] <Lumin> ok after further testing i found out that optifine causes the issue and some how this bug can move to a fresh copy of MC
#1075 [21:34] <CubeTheThird> did you clear your .minecraft folder?
#1076 [21:34] <Lumin> yes
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#1078 [21:39] <Lumin> ok the full description of what happen was : 1. MC unmodded working fine 2. Installed optifine 3. MC stops working and loads into black screen 4. delete .minecraft folder and optifine 5. MC reinstalls but probles is still there even without optifine 6. I proceed to set mc launcher to use geforce graphics 7. MC now works (managed to recreate twice)
#1079 [21:40] <Lumin> I want to run optifine cuz I want to use shaders
#1080 [21:42] <dab> hi minecraft won't load my profile https://pastebin.ubuntu.com/23418944/
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#1088 [22:14] <bbbb> When I tried to play the game after successfully logging in, it continued to crash and I could not find an issue.
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#1090 [22:15] <pie_flavor> ??> bbbb launcher/crash-log
#1091 [22:15] <Absol> bbbb: We need to see your crash log, which appears after a crash.
#1092 [22:15] <Absol> bbbb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1093 [22:15] <Myself> minecraft runtime error
#1094 [22:15] <pie_flavor> Myself: which one?
#1095 [22:15] <bbbb> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 11/2/16 11:15 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Displ
#1096 [22:16] <pie_flavor> ??> bbbb win/dxdiag
#1097 [22:16] <Absol> bbbb: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1098 [22:16] <Myself> just downloaded and purchased the game. tried to launch, in updater in brings up a box with encountered an error
#1099 [22:17] <pie_flavor> Myself: again, which one?
#1100 [22:19] <Myself> under minecraft launcher; "Unable to start the minecraft runtime environment. this is most likely caused by a corruption. Please try and reinstall Minecraft" did this twice
#1101 [22:20] <pie_flavor> ??> Myself win/reinst
#1102 [22:20] <Absol> Myself: You may need to reinstall the locally installed files that Minecraft puts into place.
#1103 [22:20] <Absol> Myself: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1104 [22:20] <pie_flavor> Wait, cancel that.
#1105 [22:20] <bbbb> http://paste.ubuntu.com/23419044/
#1106 [22:20] <pie_flavor> You said you just installed it?
#1107 [22:20] <Myself> yes
#1108 [22:21] <Myself> then i went to mojang to install another option if this one didnt work for windows 10,
#1109 [22:21] <bbbb> I followed all instructions and that is the report
#1110 [22:21] <pie_flavor> Myself: Try the non-installer version. https://launcher.mojang.com/download/Minecraft.exe
#1111 [22:21] <Myself> ok
#1112 [22:21] <pie_flavor> bbbb: it's missing the first few lines.
#1113 [22:22] <bbbb> oh okay hold on
#1114 [22:22] <pie_flavor> bbbb: If you have the text file open, just press Ctrl A to copy everything.
#1115 [22:22] <pie_flavor> What you put is a couple of hundred lines; most are about a thousand and a half
#1116 [22:22] <pie_flavor> s/copy/select/
#1117 [22:22] <ExtremeBot> pie_flavor meant to say: bbbb: If you have the text file open, just press Ctrl A to select everything.
#1118 [22:23] <bbbb> http://paste.ubuntu.com/23419056/
#1119 [22:23] <bbbb> I fixed it.
#1120 [22:23] <pie_flavor> bbbb: one moment
#1121 [22:25] <pie_flavor> bbbb: download and install this driver: https://downloadcenter.intel.com/download/22165/
#1122 [22:25] <pie_flavor> then restart your computer
#1123 [22:25] <bbbb> ok thank you
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#1125 [22:33] <Myself> didnt work
#1126 [22:34] <pie_flavor> Myself: When you run the file that downloaded what happens?
#1127 [22:34] <Myself> it downloads and then while downloading it brings up that pop up box how I have to reinstall due to a possible corruption
#1128 [22:35] <CubeTheThird> Myself, open C:\Program Files (x86)\Minecraft
#1129 [22:35] <pie_flavor> CubeTheThird: she's talking about minecraft.ee
#1130 [22:35] <pie_flavor> s/ee/exe/
#1131 [22:35] <ExtremeBot> pie_flavor meant to say: CubeTheThird: she's talking about minecraft.exe
#1132 [22:36] <CubeTheThird> the exe doesn't give that message
#1133 [22:36] <pie_flavor> CubeTheThird: well, that's what I instructed her to run
#1134 [22:36] <CubeTheThird> only the native launcher does
#1135 [22:36] <pie_flavor> unless rule 1 is in effect here
#1136 [22:37] <Myself> ok thx
#1137 [22:41] <Myself> its not in that file
#1138 [22:42] <Myself> gonna try again with the link u sent me
#1139 [22:42] <pie_flavor> Myself: wait, you didn't try the link?
#1140 [22:43] <Myself> yes i clicked on it, hit run.. it brought two files to my desktop, a game file and a runtime file
#1141 [22:43] <CubeTheThird> that's the wrong exe
#1142 [22:44] <pie_flavor> Myself: You misunderstand. The file that I sent you a link for doesn't install anything.
#1143 [22:44] <pie_flavor> Rather than a desktop shortcut, if you want to launch Minecraft, you run the file.
#1144 [22:46] * _NigthmarePvP_ [_NigthmarePvP_@notlogged] has joined #minecrafthelp
#1145 [22:47] <_NigthmarePvP_> can you help me?
#1146 [22:47] <pie_flavor> _NigthmarePvP_: Depends. State your problem.
#1147 [22:47] <_NigthmarePvP_> i buy a minecraft
#1148 [22:47] <_NigthmarePvP_> but
#1149 [22:48] <_NigthmarePvP_> appears to check email
#1150 [22:49] <Myself> this shld be plain and simple. i purchase for my daughter and its never been so difficult to download something and keep getting corruption crap thanks for trying. just going to get my money back.
#1151 [22:49] <_NigthmarePvP_> My email will not the code to check the minecraft
#1152 [22:49] <pie_flavor> Myself: I'm assuming Internet Explorer?
#1153 [22:49] <CubeTheThird> _NigthmarePvP_, where did you purchase the game?
#1154 [22:49] <Myself> yes
#1155 [22:49] <pie_flavor> Myself: When you download the file, click Save instead of Run.
#1156 [22:50] <_NigthmarePvP_> credit card
#1157 [22:50] <pie_flavor> Go to your downloads folder, and move the Minecraft (or Minecraft.exe, depending on your settings) file to your desktop.
#1158 [22:50] <Myself> just bought my daughter a new computer and she loves minecraft, ive been downloading, networking, working on computers forever and this is getting on my nerves LOL
#1159 [22:50] <pie_flavor> To launch minecraft, all you need to do is double-click that file.
#1160 [22:50] <Myself> trying again. yes the first time i saved to desktop
#1161 [22:50] <pie_flavor> I know for a fact that it does not ever complain about corruption.
#1162 [22:50] <_NigthmarePvP_> help me?
#1163 [22:51] <CubeTheThird> _NigthmarePvP_, on what website did you buy it?
#1164 [22:51] <_NigthmarePvP_> minecraft.net
#1165 [22:52] <CubeTheThird> _NigthmarePvP_, did you buy a gift code, or an account?
#1166 [22:52] <Myself> double clicked again... says native launcher... see what haps
#1167 [22:52] <_NigthmarePvP_> account
#1168 [22:53] <Myself> now we are back to the runtime box... crossing fingers.
#1169 [22:54] <_NigthmarePvP_> cube help me?
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#1171 [22:56] <CubeTheThird> _NigthmarePvP_, what username did you register?
#1172 [22:56] <_NigthmarePvP_> _NigthmarePvP_
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#1174 [22:56] <_NigthmarePvP_> this username
#1175 [22:56] <Myself> it didnt work. again says the same thing.. minecraft updater almost completes then a pop up box says corruption
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#1177 [22:59] <_NigthmarePvP_> resolve the problem?
#1178 [23:00] <CubeTheThird> _NigthmarePvP_, I don't see what the problem is. As far as I can tell the name is paid and registered
#1179 [23:00] <CubeTheThird> _NigthmarePvP_, download the game from https://minecraft.net/download
#1180 [23:00] <_NigthmarePvP_> the problem is this
#1181 [23:00] <_NigthmarePvP_> i create a e-mail
#1182 [23:01] <_NigthmarePvP_> e register my acont in this e-mail
#1183 [23:01] * TAKUMA928 [TAKUMA928@notlogged] has joined #minecrafthelp
#1184 [23:01] <_NigthmarePvP_> but the e-mail deleted alone
#1185 [23:02] <_NigthmarePvP_> i don't no why but i create another wif the same name
#1186 [23:03] <_NigthmarePvP_> I downloaded the game but appears play demo
#1187 [23:03] <_NigthmarePvP_> help me???
#1188 [23:03] <CubeTheThird> _NigthmarePvP_, if it says play demo, you are using the wrong email to login to the game
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#1190 [23:04] <_NigthmarePvP_> can you can see the email that the account was created?
#1191 [23:04] <pie_flavor> no, we're not mojang
#1192 [23:04] <CubeTheThird> _NigthmarePvP_, you will have to try logging in with a different email. If you cannot find the correct email, you will need to contact Mojang
#1193 [23:04] <CubeTheThird> ??> _NigthmarePvP_ mojang/email
#1194 [23:04] <Absol> _NigthmarePvP_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1195 [23:04] <Absol> _NigthmarePvP_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1197 [23:06] <_NigthmarePvP_> ok
#1198 [23:07] <_NigthmarePvP_> thanks
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#1201 [23:33] <gumuman> http://paste.ubuntu.com/23419289/
#1202 [23:34] <gumuman> Не получается запустить minecraft, из-за драйверов
#1203 [23:34] <mattym> gumuman, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1204 [23:34] <mattym> ??> gumuman lang/ru
#1205 [23:34] <gumuman> windows 10
#1206 [23:34] <gumuman> yes. My englis is very bad
#1207 [23:35] <mattym> gumuman, You need to reinstall Windows 7
#1208 [23:35] <pie_flavor> tfw absol is ded
#1209 [23:36] <mattym> no, we just dont have a russian one?
#1210 [23:36] <gumuman> you translate google
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#1212 [23:36] <gumuman> okey, I will try
#1213 [23:37] <gumuman> I can not run Minecraft
#1214 [23:37] <gumuman> because drivers
#1215 [23:37] <mattym> gumuman, You need to reinstall Windows 7, or use a different computer.
#1216 [23:37] <gumuman> http://paste.ubuntu.com/23419289/ dxdiag files
#1217 [23:38] <gumuman> No such possibility
#1218 [23:39] <gumuman> I have Windows 10. i don't want Windows 7. What should I do?
#1219 [23:39] <pie_flavor> gumuman: Use a different computer
#1220 [23:39] <gumuman> On another computer, everything is normal
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#1222 [23:40] <pie_flavor> gumuman: Yes. You need Windows 7, or another computer.
#1223 [23:40] <pie_flavor> Your current computer will not work on Windows 10.
#1224 [23:40] <gumuman> And how people play on windws 10?
#1225 [23:41] <pie_flavor> By using computers that don't have extremely old graphics cards
#1226 [23:41] <pie_flavor> I did not say Windows 10 does not work, I said that your computer does not work with Windows 10
#1227 [23:42] <gumuman> only minecraft don't work to my computer?
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#1229 [23:42] <pie_flavor> Minecraft does not work on your computer on windows 10.
#1230 [23:42] <pie_flavor> If you use another computer, it works.
#1231 [23:42] <pie_flavor> If you use Windows 7, it works.
#1232 [23:43] <gumuman> why is that?
#1233 [23:43] <pie_flavor> Your graphics card is very old, and drivers for your graphics card for Windows 10 do not exist.
#1234 [23:44] <gumuman> It is clear. Thank you
#1235 [23:45] <gumuman> мI'm sorry that just does not work minecraft
#1236 [23:49] <AlphaBlend> CUBS WIN!
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