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#3 [00:23] <Parto> I updated my pocket ver now it keeps crashes
#4 [00:24] <pie_flavor> Parto: 0.16.0 and iOS?
#5 [00:24] <Parto> iOS
#6 [00:24] <pie_flavor> Yeah, we see that a lot.
#7 [00:24] <pie_flavor> Bug in the latest release, nothing we can do. Wait for Mojang to release an update.
#8 [00:24] <Parto> I'm a mum of a 7 year old fanatic help
#9 [00:25] <Whyshbdhdjdj> Minecraft kept crashing non stop so I deleted it so I could down load it again and it wants me to pay again
#10 [00:25] <Parto> Ok thanks
#11 [00:25] <pie_flavor> Whyshbdhdjdj: Which version of Minecraft? Because as far as I know, none of them directly ask you to pay.
#12 [00:26] <Whyshbdhdjdj> Pe on hand held
#13 [00:26] <Whyshbdhdjdj> Latest update
#14 [00:26] <pie_flavor> Whyshbdhdjdj: Which OS?
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#19 [00:32] <Pablo_PimentaBH> ola alguem pode me ajudar?
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#21 [00:33] <Pablo_PimentaBH> meu minecraft nao esta abrindo, so ficava off-line, e agora nao quer nem fazer o login.
#22 [00:34] <Pablo_PimentaBH> my minecraft not this opening, so was offline, and now not even want to login
#23 [00:34] <pie_flavor> ??> Pablo_PimentaBH lang/pt
#24 [00:34] <Absol> Pablo_PimentaBH: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#25 [00:34] <pie_flavor> oh, you got it. good.
#26 [00:35] <Pablo_PimentaBH> Can someone help me please
#27 [00:36] <pie_flavor> Pablo_PimentaBH: Unfortunately, it is difficult to understand your English.
#28 [00:38] <Pablo_PimentaBH> Not'm able to access my minecraft, the launcher I was offline and now do not want to go any further.
#29 [00:38] <Pablo_PimentaBH> I can not access my minecraft, the launcher it was offline and now do not want to go any further.
#30 [00:40] <pie_flavor> Pablo_PimentaBH: Please rephrase 'and now do not want to go any further', I don't understand what you're saying there.
#31 [00:41] <Pablo_PimentaBH> my minecraft not want to log more
#32 [00:42] <pie_flavor> I'm sorry, I'm still having difficulty understanding you. Is there anyone near you who knows English?
#33 [00:42] <Pablo_PimentaBH> my minecraft not enter more
#34 [00:43] <Pablo_PimentaBH> there is not.
#35 [00:44] <pie_flavor> Pablo_PimentaBH: And unfortunately, I don't think we have anyone here who speaks Portugese. I'm very sorry, but I am unable to help you, since I cannot understand you.
#36 [00:45] <Pablo_PimentaBH> my minecraft, does not want to enter
#37 [00:46] <Pablo_PimentaBH> :/
#38 [00:46] <Pablo_PimentaBH> please
#39 [00:47] <Pablo_PimentaBH> I do not know what to do
#40 [00:50] <Pablo_PimentaBH> someone there can help me?
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#44 [01:26] <omar>
#45 [01:26] <pie_flavor>
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#48 [02:43] <Minty_Minecraft> We have played Minecraft successfully for months on the tablet, with no issues. Recently we decide to upgrade versions (didn’t mind about losing worlds) and have installed Minecraft 1.10.2 The installation went well, and it looks as though it has all loaded perfectly. Our problem is, that when the game loads, there are no directional arrows (d-pad?) to control the game. I’ve searched for days online for
#49 [02:43] <Minty_Minecraft> advice that they have got. I know that I need to find the ”hide GUI” option, but I have literally been through every single option on the whole of the settings menu (even writing them down so I don’t miss anything) and the GUI option just isn’t there. I’ve seen screenshots too, but they don’t look like the options I have on our new version of Minecraft.
#50 [02:44] <Minty_Minecraft> I would absolutely love somebody to talk me through how to get the directional arrows back so that we can play again. Thank you very much in advance for any help that I may be given.
#51 [02:44] <Minty_Minecraft> *fingers firmly crossed!!* :)
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#53 [02:48] <hALP> http://paste.ubuntu.com/23419681/
#54 [02:48] <hALP> I don't know what I'm doing, but I went through a website that told me to make that and send it here
#55 [02:49] <Minty_Minecraft> Sorry hALP, I have no clue what I'm doing either - first time here and I have a question of my own!
#56 [02:50] <Minty_Minecraft> Hope we both get some advice soon though :)
#57 [02:52] <mattym> Minty_Minecraft, 1.10.2 is a PC version, it has no D-Pad
#58 [02:52] <mattym> hALP, One moment
#59 [02:52] <Minty_Minecraft> Matty - ahhh, that would explain it!
#60 [02:52] <Minty_Minecraft> So I need to uninstall that and search around for a tablet version?
#61 [02:52] <hALP> "Brief description"- When I open minecraft, it lets me load into a world, realm etc. it works for like 2 minutes and then it crashes and takes me back to the game output screen on the launcher. Once, it crashed and said java platform binary se stopped working.. other than that, it just closes out and shows game output. Thanks :)
#62 [02:53] <mattym> Minty_Minecraft, What tablet do you have?
#63 [02:53] <Minty_Minecraft> We have a fusion 5 tablet
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#65 [02:53] <mattym> Minty_Minecraft, Then im gussing the version youve been used to is the WIndows 10 Edition
#66 [02:54] <Minty_Minecraft> Yes, we used to play the windows 10 edition beta
#67 [02:54] <Minty_Minecraft> uninstalled it and then reinstalled the 1.10.2 (which now sounds like a terrible idealol)
#68 [02:54] <mattym> Minty_Minecraft, Yes, thats the version that has the D-Pad options, if you uninstalled it, you can log into the windows store and re-download it
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#70 [02:55] <Minty_Minecraft> will do MattyM, thank you so much
#71 [02:55] <mattym> hALP, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#72 [02:55] <Minty_Minecraft> we already paid for it afew months back, we shouldn't have to payagain, right?
#73 [02:56] <mattym> Minty_Minecraft, Like I said, as long as you log into the Windows Store on the same account, you should just have the option to install it
#74 [02:56] <Minty_Minecraft> Absolutely fantastic, thank you so much Matty
#75 [02:57] <Minty_Minecraft> is there a way to upvote you or give some credit here for the help you give? Been trying to find this information for ages now and you're the first person to help!
#76 [02:58] <mattym> Nope
#77 [02:58] <Minty_Minecraft> Aww, well a huge thank you from us then. Really appreciate the time you took to reply xx
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#79 [03:03] <hALP> mattym- i downloaded the file, but this came up.. The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit.
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#87 [03:19] <mojtaba> i have crash report i cant play minecraft
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#89 [03:21] <mojtaba> I NEED HELP I HAVE CrASH REPORT HWO CAN I FIX IT
#90 [03:22] <Creeper_> I have a iPad mini with the latest OS for it... However I have problems with minecraft worlds opening on 0.16.0 pls help
#91 [03:22] <Creeper_> Any one pls
#92 [03:23] <Creeper_> Pls
#93 [03:23] <Creeper_> I was building a city.. It had 200 buildings over 15 stories in height
#94 [03:24] <Creeper_> I really do not want to lose it
#95 [03:24] <GreyVulpine> You will not lose it, but there's nothing we can do about it here until Mojang updates the iOS version
#96 [03:24] <GreyVulpine> We have no ETA on when that will happen.
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#103 [03:34] <Alixvonbork> Hello, I have a problem. Yesterday I bought Minecraft from the website and I can't use it. It crashes every time while building terrain (world downloading). I did everything I found- updated java, changed video settings to lower... and it still happens.
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#105 [03:35] <GreyVulpine> Alixvonbork - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#106 [03:35] <Alixvonbork> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 03.11.16 09:30 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoo
#107 [03:35] <GreyVulpine> Alixvonbork - What security software do you run?
#108 [03:36] <Alixvonbork> Avast
#109 [03:36] <GreyVulpine> Is that all?
#110 [03:36] <Alixvonbork> but I closed all shelters
#111 [03:36] <Alixvonbork> and Windows firewalls
#112 [03:36] <Alixvonbork> as everyone I have Windows 8.1
#113 [03:36] <GreyVulpine> ??> Alixvonbork tools/hjt
#114 [03:36] <Absol> Alixvonbork: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#115 [03:36] <Absol> Alixvonbork: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#116 [03:37] <Alixvonbork> Ok
#117 [03:37] <Alixvonbork> Thank you
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#119 [03:38] <Alixvonbork> ogfile of Trend Micro HijackThis v2.0.5 Scan saved at 09:38:05, on 2016-11-03 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.18123) Boot mode: Normal Running processes: C:\Program Files (x86)\Elex-tech\YAC\iSafeTray.exe C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.EXE C:\Program Files (x86)\Easthas\Application\chrome.exe C:\Users\Aleksandra\AppData\Local\Microsoft\BingSvc\BingSvc.exe
#120 [03:38] <GreyVulpine> Please copy it to http://paste.ubuntu.com and submit it there, then give us the URL
#121 [03:40] <Alixvonbork> Here (I'm sorry its something new for me): http://paste.ubuntu.com/23419819/
#122 [03:42] <Alixvonbork> And this the whole crash report: http://paste.ubuntu.com/23419826/
#123 [03:43] <GreyVulpine> Looks like it's got a virus or two. I'm seeing a browser hijack as well as some unknown DLLs.
#124 [03:43] <GreyVulpine> ??> Alixvonbork av/malwarebytes
#125 [03:43] <Absol> Alixvonbork: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#126 [03:43] <Absol> Alixvonbork: Download it here: http://www.malwarebytes.org/
#127 [03:43] <Alixvonbork> ok
#128 [03:45] <Alixvonbork> should I do scan?
#129 [03:45] <GreyVulpine> Yes
#130 [03:46] <Alixvonbork> ok it has started
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#136 [04:16] <Alixvonbork> it finished scanning 2 minutes ago but now it's freezed :)
#137 [04:16] <Alixvonbork> so maybe tell me what I should do next then I wont bother you too long
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#139 [04:18] <Alixvonbork> ok it's working... should I clean all the files it has found?
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#141 [04:31] <GreyVulpine> Alixvonbork - Yes
#142 [04:31] <Alixvonbork> hello?
#143 [04:31] <Alixvonbork> Ok, I did it
#144 [04:32] <GreyVulpine> Now see if Minecraft will work
#145 [04:32] <Alixvonbork> No I doen't
#146 [04:32] <GreyVulpine> Did it ask you to reboot?
#147 [04:32] <Alixvonbork> I checked just minute ago
#148 [04:32] <Alixvonbork> no it didnt
#149 [04:32] <Alixvonbork> so maybe I will and then will check
#150 [04:32] <GreyVulpine> Sure.
#151 [04:33] <Alixvonbork> so Im logging off... and probably will be back :)
#152 [04:33] <Alixvonbork> thank you for your time in advance
#153 [04:33] <GreyVulpine> I'll see you back here
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#156 [04:43] <GreyVulpine> Welcome back
#157 [04:44] <Alixvonbork> Hi and still nothing :)
#158 [04:44] <GreyVulpine> Could you give me another HJT report?
#159 [04:44] <Alixvonbork> yes
#160 [04:45] <Alixvonbork> I'm looking for that software one sec
#161 [04:47] <Alixvonbork> Im sorry- can you once again give me that address to ubuntu website?
#162 [04:48] <GreyVulpine> http://paste.ubuntu.com
#163 [04:48] <Alixvonbork> thank you
#164 [04:49] <Alixvonbork> https://paste.ubuntu.com/23420031/
#165 [04:50] <GreyVulpine> Strange, the malware's still there.
#166 [04:50] <GreyVulpine> Could you try another program?
#167 [04:50] <GreyVulpine> ??> Alixvonbork tools/adwcleaner
#168 [04:50] <GreyVulpine> ??> Alixvonbork av/adwcleaner
#169 [04:50] <Absol> Alixvonbork: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#170 [04:50] <Absol> Alixvonbork: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#171 [04:50] <Alixvonbork> ok
#172 [04:50] <Alixvonbork> and one question- because of the first programme I cant launch google chrome
#173 [04:51] <Alixvonbork> how can I fix it?
#174 [04:51] <Alixvonbork> I mean- how can I allow google chrome to lauch?
#175 [04:51] <GreyVulpine> What happens when chrome tries to launch?
#176 [04:52] <Alixvonbork> That Malware programme says that it had to stop it because there is a risk of malware software
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#178 [04:52] <Alixvonbork> and it just erase it from my pc
#179 [04:52] <GreyVulpine> Yeah, I'd try adwcleaner, run a scan, see if it'll fix it
#180 [04:52] <Alixvonbork> ok
#181 [04:53] <Alixvonbork> it has started scanning
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#184 [04:56] <Alixvonbork> ok it's just finished
#185 [04:56] <Alixvonbork> I will clean the files and rebot the pc
#186 [04:58] <GreyVulpine> Alright
#187 [04:58] <Snia> my acccount on minecraft is hacked i cant log in with mail and password and when i edit it online it just say wroge passwoard and i have to reset but it just say succses to change passwoard and then it dont works anyways
#188 [05:07] <GreyVulpine> Snia - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#193 [05:12] <Plum> I need help with buying the game for my laptop. it dosnt seem to let me puches the game by saying an error has ocrrured
#194 [05:12] <GreyVulpine> How are you trying to pay for the game?
#195 [05:13] <Plum> with my credit card
#196 [05:13] <SirSchildo> http://prntscr.com/d2ici3 ?
#197 [05:14] * feather_Sparklez [feather_Sparklez@notlogged] has joined #minecrafthelp
#198 [05:14] <GreyVulpine> Plum - Is this a regular credit card? Prepaid?
#199 [05:14] <Plum> well its acutaly a debit card
#200 [05:14] <GreyVulpine> Plum - You may not be able to purchase minecraft with a debit card.
#201 [05:15] <feather_Sparklez> hello i have downloaded the new launcher of minecraft but i cant open a world there is a loading screen but then when the wolrd should be created the game crashes
#202 [05:15] <GreyVulpine> feather_Sparklez - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#203 [05:15] <GreyVulpine> SirSchildo - We don't support modded minecraft here, unfortunately.
#204 [05:16] <Plum> so i have to get a paypal just to play a game ive played for years?
#205 [05:16] <SirSchildo> oh well
#206 [05:16] <GreyVulpine> Plum - That, or try with a real credit card. Or you can try a prepaid minecraft card.
#207 [05:16] <GreyVulpine> SirSchildo - But you may want to unrar that file before trying to run it
#208 [05:16] <GreyVulpine> Java may not like trying to run from inside a compressed file
#209 [05:17] <Plum> can i get the prepaids at walmart or gamestop??
#210 [05:17] <GreyVulpine> Plum - Yes, both
#211 [05:18] <GreyVulpine> See: https://minecraft.net/en/prepaid/
#212 [05:18] <SirSchildo> It worked, im stupid lol thank you GreyVulpine
#213 [05:18] <GreyVulpine> SirSchildo - No worries. G'luck
#214 [05:18] <SirSchildo> Have a great day
#215 [05:18] <Plum> ok because ive play since the beta but i havent played for a couple months
#216 [05:19] <feather_Sparklez> http://paste.ubuntu.com/23420116/
#217 [05:19] <GreyVulpine> feather_Sparklez - Exactly when does it crash?
#218 [05:20] <feather_Sparklez> whne the world should be able to play
#219 [05:20] <feather_Sparklez> when you can move etc.
#220 [05:20] <GreyVulpine> feather_Sparklez - Has minecraft worked before at all?
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#222 [05:20] <feather_Sparklez> I had the old launcher and there was something with minecraft is offline or blocked
#223 [05:21] <feather_Sparklez> but i wasn´t offline and my firewall doesn´t block MC
#224 [05:21] <GreyVulpine> feather_Sparklez - Could you try going into Minecraft's options, try turning off VBOs, then try minecraft again
#225 [05:21] <feather_Sparklez> ok
#226 [05:22] <feather_Sparklez> I have it already off
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#229 [05:22] <LukaKing> my minecraft has crashet
#230 [05:23] <LukaKing> My Minecraft is crash
#231 [05:24] <GreyVulpine> feather_Sparklez - Hmm, are you sure it's labeled "VBO"?
#232 [05:24] <feather_Sparklez> yes off course
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#235 [05:26] <feather_Sparklez> there is standing VBO:OFF
#236 [05:26] <Igor> Hola?
#237 [05:26] <GreyVulpine> feather_Sparklez - Hmm, try toggling it back on?
#238 [05:26] <Alixvonbork> Hello I am back
#239 [05:26] <GreyVulpine> Alixvonbork - Any luck?
#240 [05:26] <Alixvonbork> nothing...
#241 [05:26] <Igor> Spanish?
#242 [05:27] <GreyVulpine> Igor - No.
#243 [05:27] <Alixvonbork> I still see the same causes...
#244 [05:27] <Igor> I forfot my minecraft username
#245 [05:27] <feather_Sparklez> ok but i turned it off because i had a iold pc and there was a bug that the game was flickering
#246 [05:27] <Igor> My emal is igorbm2002@gmail.com
#247 [05:27] <GreyVulpine> Igor - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#248 [05:28] <feather_Sparklez> it is the same error
#249 [05:29] <GreyVulpine> feather_Sparklez - Hmm, does it still crash with newly created worlds?
#250 [05:29] <Alixvonbork> FYI GreyVulpine: https://paste.ubuntu.com/23420148/
#251 [05:30] <feather_Sparklez> wait
#252 [05:30] <feather_Sparklez> yes
#253 [05:30] <GreyVulpine> Alixvonbork - Hmm, give me another HJT report?
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#255 [05:31] <GreyVulpine> feather_Sparklez - Hmm. Can you give me any more information? Are you using the vanilla launcher? Is it up to date?
#256 [05:32] <Alixvonbork> GreyVulpine: https://paste.ubuntu.com/23420159/
#257 [05:34] * Snia [Snia@notlogged] has quit. (Ping timeout: 195 seconds)
#258 [05:34] <GreyVulpine> Alixvonbork - Alright, looks like adwcleaner might have gotten it. Could you turn off avast's firewall and try minecraft?
#259 [05:35] <Alixvonbork> of course
#260 [05:35] <Alixvonbork> you mean cloding the shelters?
#261 [05:35] <feather_Sparklez> yes it is the new one the minecraft staging
#262 [05:35] <Alixvonbork> closing*
#263 [05:38] <Alixvonbork> nothing...:)
#264 [05:38] <Alixvonbork> still the same thing
#265 [05:38] <GreyVulpine> Alixvonbork - You sure the firewall is off?
#266 [05:38] <Alixvonbork> I turned off all the shelters
#267 [05:39] <Alixvonbork> I still see the icon but it says Im not protected
#268 [05:39] <GreyVulpine> Alixvonbork - Might be for your antivirus, not your firewall?
#269 [05:39] * FlyOnTheWall [FlyOnTheWall@notlogged] has quit. (Ping timeout: 206 seconds)
#270 [05:40] <Alixvonbork> OK I see
#271 [05:40] <Alixvonbork> but to be honest I only know about avas
#272 [05:40] <Alixvonbork> avast
#273 [05:40] * BWCTPatrick [BWCTPatrick@notlogged] has joined #minecrafthelp
#274 [05:40] <Alixvonbork> that its on my pc... where should I look for more if you can help me?
#275 [05:41] <Alixvonbork> Should I also close windows firewalls in the control panel?
#276 [05:41] <BWCTPatrick> yeah umm if i upload a new skin it doesnt work
#277 [05:41] <GreyVulpine> Alixvonbork - You could try, sure.
#278 [05:42] <feather_Sparklez> so what can i do
#279 [05:42] <BWCTPatrick> no it doesnt and even when i relog
#280 [05:42] * FlyOnTheWall [FlyOnTheWall@notlogged] has joined #minecrafthelp
#281 [05:42] <BWCTPatrick> i upload a skin but doesnt come up in mc
#282 [05:43] <Alixvonbork> Good news :) It works!
#283 [05:43] <Alixvonbork> :)
#284 [05:43] <Alixvonbork> thank you GrayVulpine- very very much
#285 [05:43] <GreyVulpine> Alixvonbork - Fantastic
#286 [05:43] <BWCTPatrick> hello help?
#287 [05:44] <Alixvonbork> :) Have a nice day! going to work... at least one problem solved :)
#288 [05:44] <GreyVulpine> Alixvonbork - Turn your antivirus back on, I don't want you to get infected again
#289 [05:44] <Lutzee> feather_Sparklez: We aren't currently supporting the new launcher as it is still in a beta and is likely to change and break things, we can try and help you get the current launcher working though.
#290 [05:44] <Alixvonbork> of course
#291 [05:44] <Alixvonbork> thank you!
#292 [05:44] <GreyVulpine> Sure thing, have a good one
#293 [05:44] <feather_Sparklez> ok
#294 [05:44] <BWCTPatrick> my skin doesnt work
#295 [05:44] <feather_Sparklez> thanks for the help
#296 [05:45] * MacSro [MacSro@notlogged] has joined #minecrafthelp
#297 [05:45] <MacSro> GRRR
#298 [05:45] <MacSro> ANYONE HERE
#299 [05:45] <BWCTPatrick> i dont get help neither
#300 [05:46] <MacSro> Well I'm trying to purchase MINECRAFT but I'm with the army outside USA and it won't let me purchase with a us credit card
#301 [05:46] <MacSro> Dammit
#302 [05:46] <MacSro> I've been trying for days
#303 [05:47] <feather_Sparklez> but for other plaers it works why not for me i play mc since 4 years and thats the fist error but i dont know why
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#306 [05:47] <MacSro> Well I'm trying to purchase MINECRAFT but I'm with the army outside USA and it won't let me purchase with a us credit card
#307 [05:47] <MacSro> What do I do
#308 [05:48] <Lutzee> MacSro: you should contact mojangs support team directly
#309 [05:48] <MacSro> I tried a IP hider
#310 [05:48] <MacSro> I tried PayPal
#311 [05:48] <Lutzee> ??> MacSro mojang/email
#312 [05:48] <Absol> MacSro: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#313 [05:48] <Absol> MacSro: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#314 [05:48] <BWCTPatrick> well maybe your us card cant do purchase out of us
#315 [05:49] <BWCTPatrick> Absol
#316 [05:49] <BWCTPatrick> my skin doesnt upload
#317 [05:49] <Andrio> Indeed
#318 [05:50] <BWCTPatrick> please it worked all the time
#319 [05:50] <Lutzee> Absol is a bot.
#320 [05:50] <Andrio> https://help.mojang.com/customer/en/portal/articles/417071-i-can%E2%80%99t-make-a-purchase
#321 [05:50] <Lutzee> BWCTPatrick: are you 100% sure you have the file format correct?
#322 [05:50] <BWCTPatrick> yeah
#323 [05:51] <Lutzee> Whats your MC username?
#324 [05:51] <BWCTPatrick> my mc username is BWCTPartick
#325 [05:52] * feather_Sparklez [feather_Sparklez@notlogged] has quit. (Ping timeout: 195 seconds)
#326 [05:52] <BWCTPatrick> mc is all i do in my free time besides from programming with c++
#327 [05:52] <BWCTPatrick> you there?
#328 [05:52] <Lutzee> I see that its still showing as the steve skin for your user
#329 [05:52] <MacSro> Meh
#330 [05:52] <MacSro> I emailed them
#331 [05:52] * GLoco-gaming-65 [GLoco-gaming-65@notlogged] has joined #minecrafthelp
#332 [05:52] <MacSro> Will they be able to help?
#333 [05:52] * dreamer [dreamer@notlogged] has joined #minecrafthelp
#334 [05:53] <BWCTPatrick> yeah
#335 [05:53] <Lutzee> btw, I'm at work, can't reply quickly
#336 [05:53] <LukaKing> my user name in minecraft is lukaking98
#337 [05:54] <BWCTPatrick> if i upload it doesnt work
#338 [05:55] <Lutzee> Can you try uploading a skin that someone else has made? This should eliminate issues with uploading if it works.
#339 [05:55] <LukaKing> Is know for killer clowns
#340 [05:55] <BWCTPatrick> ok
#341 [05:55] <LukaKing> I am Croatian
#342 [05:55] <BWCTPatrick> oh it 2orks
#343 [05:56] * GLoco-gaming-65 [GLoco-gaming-65@notlogged] has quit. (Client Quit)
#344 [05:56] <BWCTPatrick> works
#345 [05:56] <BWCTPatrick> umm another thing is there a way to download the new launcher
#346 [05:56] * LukaKing [LukaKing@notlogged] has quit. (Quit: Web client closed)
#347 [05:57] <Lutzee> The new launcher is still in beta and is likely to be unstable, we recommend you use the current launcher until the new one is released.
#348 [05:57] <BWCTPatrick> ik im a YT so its for a vid
#349 [05:58] <Lutzee> You'd be best making the video when its finished, there are a lot of bugs in the new launcher at this time
#350 [05:58] <BWCTPatrick> oh ok then thanx
#351 [05:59] <BWCTPatrick> you seem like a good person wanna play sometime
#352 [05:59] <Lutzee> No.
#353 [05:59] <BWCTPatrick> sure btw thanx for support
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#358 [06:04] <lolo> hello, I do not receive a mail delivery has zero of the password
#359 [06:04] <jaydenrex> hi there. since updating to windows 10 minecraft doesnt work.it says to upload new driver and when i do it gets nerly to the end and then crashes/cant finalise. i tried rebooting to a previous version of windows as suggest on some websites but it still reloads as windows 10 and i have the same isse again. attached is the link to driver info as suggested by your website
#360 [06:05] <jaydenrex> http://paste.ubuntu.com/23420226/
#361 [06:05] <GreyVulpine> jaydenrex - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#362 [06:06] <jaydenrex> how do i downgrade? as mentioned i tried recovering to an earlier version and it jst rebooted as windows 10
#363 [06:06] <GreyVulpine> Either have a recovery cd if it came with your computer, or purchase an earlier version of windows through a store
#364 [06:07] <jaydenrex> well thats shit...thanks for your prompt response really appreciate it :)
#365 [06:07] <Absol> jaydenrex: Please keep it civil
#366 [06:07] <jaydenrex> well thats dumb..sorry :)
#367 [06:08] <lolo> hello, I do not receive a mail delivery has zero of the password
#368 [06:08] <GreyVulpine> lolo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#369 [06:08] * Lester82 [Lester82@notlogged] has joined #minecrafthelp
#370 [06:09] * Varun [Varun@notlogged] has joined #minecrafthelp
#371 [06:10] <Varun> i am a error code 32 in minecraft staging
#372 [06:11] <lolo> GreyVulpine not receive a mail reset password.
#373 [06:11] <GreyVulpine> lolo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#374 [06:11] <Varun> i am a error code 32 in minecraft staging
#375 [06:11] * Minty_Minecraft [Minty_Minecraft@notlogged] has joined #minecrafthelp
#376 [06:11] <Varun> i am a error code 32 in minecraft staging!!
#377 [06:12] <GreyVulpine> Varun - Sorry, we can't help you with that. I assume this is with the new launcher?
#378 [06:12] <Varun> ye
#379 [06:12] <Varun> y cant u help?
#380 [06:12] <GreyVulpine> Varun - We don't have any experience with that.
#381 [06:12] <Minty_Minecraft> Hello - I was here a few hours ago asking about a missing dpad for your tablet, and someone called Mattym helped us. Just checked back in to let Matty know that the advice helped enormously, and that Minecraft is up and working perfectly again now.
#382 [06:13] <GreyVulpine> Minty_Minecraft - We'll let them know. Thanks for coming back and telling us.
#383 [06:13] <Varun> what can i do now
#384 [06:13] <GreyVulpine> Varun - Don't use the beta launcher?
#385 [06:13] <Minty_Minecraft> THank you GreyVulpine :) You guys do an amazing job xx
#386 [06:13] <Varun> for how long is it going to be beta
#387 [06:14] <GreyVulpine> Varun - We have no idea.
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#389 [06:14] * Minty_Minecraft [Minty_Minecraft@notlogged] has quit. (Client Quit)
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#392 [06:14] <Varun> if can contact anyone please tell me GoldenMinebox@gmail.com
#393 [06:15] <Varun> GreyVulpine: i am a yutuber
#394 [06:15] <Varun> GreyVulpine - same name goldenminebox
#395 [06:15] <Varun> ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
#396 [06:16] * Herceg133 [Herceg133@notlogged] has joined #minecrafthelp
#397 [06:16] <Lutzee> Varun: Please read: https://www.reddit.com/r/Minecraft/comments/5apvpl/help_us_test_the_new_minecraft_launcher_todays/
#398 [06:17] <Herceg133> hello
#399 [06:17] <Herceg133> ?
#400 [06:17] <Lutzee> Herceg133: hi.
#401 [06:17] <Herceg133> hey, so mc doesn't work for me..
#402 [06:18] <Andrio> You don't know your name?
#403 [06:19] * qmadziap [qmadziap@notlogged] has joined #minecrafthelp
#404 [06:19] <Herceg133> no., it wont let me log in
#405 [06:19] <Andrio> Varun, it's failing to rename a file. You can close it and rename the file manually
#406 [06:19] <Andrio> Or use the stable launcher.
#407 [06:19] * Varun [Varun@notlogged] has quit. (Ping timeout: 195 seconds)
#408 [06:19] <Herceg133> i boguht the game like 4 years ago and its telling me that I should buy the game
#409 [06:19] <Herceg133> bought* -sry
#410 [06:20] <Andrio> Herceg133, what's your profile name?
#411 [06:21] <Herceg133> prince133
#412 [06:21] <Herceg133> and I even sent Screenshots about it to Mojang Support but they didn't really help me..
#413 [06:21] <Andrio> Herceg133, you're using the wrong email address then.
#414 [06:21] <Andrio> Or it was changed and you accidentally created a new account with the old address.
#415 [06:22] <Andrio> Did you give them the transaction ID or gift code?
#416 [06:22] <Herceg133> yes
#417 [06:22] <Herceg133> transaction ID
#418 [06:23] <Andrio> mm
#419 [06:23] <Andrio> What happened?
#420 [06:23] <Herceg133> i have no idea.. :(, I can log myself in Mojang but not in game and not on minecraft.net
#421 [06:24] <Andrio> As Prince133?
#422 [06:24] <Andrio> It should show you that name on your Mojang account page
#423 [06:24] <qmadziap> My game crashed when i'm starting to play. The massage is "can't keep up did the system time change or is the server overloaded" but i play in singelplayer
#424 [06:24] <Herceg133> yes, I even tryed changing password and username
#425 [06:25] <Andrio> You tried changing your username?
#426 [06:25] <Herceg133> I can't even play on sinlgeplayer
#427 [06:25] <Andrio> ,,
#428 [06:25] <Herceg133> I actaully changed it too
#429 [06:25] <Lutzee> qmadziap: single player still runs a server internally btw.
#430 [06:25] <qmadziap> ok
#431 [06:25] <qmadziap> buy how fix this problem?
#432 [06:26] <Herceg133> it said something like, I have to buy the game.. :(
#433 [06:26] <Andrio> Herceg133, that shouldn't make much difference... you still log in with the same email address.
#434 [06:26] <Herceg133> yes.. but it won't let me..
#435 [06:26] <Herceg133> only on Mojang
#436 [06:26] <Andrio> hm
#437 [06:26] <Andrio> Is it the official launcher?
#438 [06:26] <Herceg133> yes
#439 [06:27] * ReillyHD [ReillyHD@notlogged] has joined #minecrafthelp
#440 [06:27] <Andrio> hm
#441 [06:28] <ReillyHD> hey i need help about my mine craft client is a GM online?
#442 [06:28] <Andrio> Minecraft doesn't have GMs
#443 [06:28] <Lutzee> This isn't blizzard ;)
#444 [06:28] <Lutzee> Regardless, there are people here who may be able to help.
#445 [06:29] <Herceg133> could I possibly send the screenshots somehow, Andrio ?
#446 [06:29] * ReillyHD [ReillyHD@notlogged] has quit. (Client Quit)
#447 [06:29] <Lutzee> Or you know.. quit.
#448 [06:29] <Lutzee> Herceg133: use imgur.com
#449 [06:29] <Andrio> Herceg133, do they have private information in them?
#450 [06:29] <Lutzee> Also^
#451 [06:29] <Herceg133> no, only the "errors" like why I cant log myself in
#452 [06:30] <Andrio> mm
#453 [06:30] <Andrio> OK, then.
#454 [06:30] <qmadziap> Can someone help me?
#455 [06:31] <Herceg133> imgur.com then ?
#456 [06:32] <Herceg133> or what should I do ? :(
#457 [06:32] * ReillyHD [ReillyHD@notlogged] has joined #minecrafthelp
#458 [06:32] <Andrio> ??> Herceg133 Imgur
#459 [06:32] <Absol> Herceg133: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#460 [06:32] <ReillyHD> can who help me by my minecraft luncher?
#461 [06:32] <Herceg133> Okay.
#462 [06:33] <ReillyHD> Andrio can u help me when i will start minecraft they send me a erro log and now i dont now what i do :(
#463 [06:34] <Andrio> ??> ReillyHD paste
#464 [06:34] <Absol> ReillyHD: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#465 [06:35] <ReillyHD> http://paste.ubuntu.com/23420330/ here is my paste
#466 [06:36] <Herceg133> this is one Screenshot: http://imgur.com/l0ts0WQ
#467 [06:36] <Andrio> hm
#468 [06:36] <Herceg133> and the other: http://imgur.com/59rhwBv
#469 [06:36] <Andrio> ReillyHD, can you show me the crash report from the Minecraft launcher?
#470 [06:36] <ReillyHD> Andrio: How?
#471 [06:37] * Edukoffe [Edukoffe@notlogged] has joined #minecrafthelp
#472 [06:37] <Andrio> ReillyHD, what version of the launcher do you have?
#473 [06:37] <Herceg133> I have another Screenshot from my transaction ID but how could I send that ?
#474 [06:37] <ReillyHD> Andrio: I use 1.8 cause i wanna play skyblock servers with friends
#475 [06:37] <Andrio> You... don't.
#476 [06:37] <Andrio> Herceg133, have you ever used cracked versions of Minecraft?
#477 [06:37] <Andrio> ReillyHD, there's no such version.
#478 [06:37] <Herceg133> no..
#479 [06:38] <Andrio> Look at the window title
#480 [06:38] <ReillyHD> Andrio: what do u mine i dont speak very good english..
#481 [06:38] <Andrio> hm
#482 [06:38] <Andrio> ReillyHD, do you have version 1.6.61?
#483 [06:38] <Andrio> or 2.something?
#484 [06:38] <ReillyHD> where i see it?
#485 [06:39] <Herceg133> I only played MC with Mods, but not cracked MC..
#486 [06:39] <Andrio> Look at the coloured bar at the top of the launcher.
#487 [06:39] <Andrio> hm
#488 [06:39] <ReillyHD> i installed minecraft before i join this room
#489 [06:39] <ReillyHD> ahh
#490 [06:39] <ReillyHD> i see
#491 [06:40] <ReillyHD> 1.6.69 is my luncher
#492 [06:40] <Andrio> ok
#493 [06:40] <Andrio> ??> ReillyHD launcher/crash-log
#494 [06:40] <Absol> ReillyHD: We need to see your crash log, which appears after a crash.
#495 [06:40] <Absol> ReillyHD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#496 [06:40] <ReillyHD> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 03.11.16 12:40 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createW
#497 [06:41] <Andrio> mm
#498 [06:41] <ReillyHD> sorry
#499 [06:41] <ReillyHD> wait
#500 [06:41] <ReillyHD> http://paste.ubuntu.com/23420374/
#501 [06:41] <Andrio> ??> Herceg133 win/hosts
#502 [06:41] <Absol> Herceg133: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#503 [06:41] <ReillyHD> there sorry ^.^
#504 [06:41] <Absol> Herceg133: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#505 [06:41] <Andrio> All right...
#506 [06:42] <Andrio> ReillyHD, install this driver: http://www.nvidia.de/download/driverResults.aspx/110288/de
#507 [06:42] <ReillyHD> i install :)
#508 [06:43] <ReillyHD> thanks i write when it didnt works
#509 [06:43] <Herceg133> http://paste.ubuntu.com/23420380/
#510 [06:43] <Andrio> mm
#511 [06:43] <Andrio> Herceg133, you'll need to delete the contents of that file.
#512 [06:43] <Andrio> ??> Herceg133 win/hosts/edit
#513 [06:43] <Absol> Herceg133: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#514 [06:43] <Absol> Herceg133: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#516 [06:44] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Read error: Connection reset by peer)
#517 [06:46] <Herceg133> okay, done
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#519 [06:47] * mikaelaisawesme [mikaelaisawesme@notlogged] has joined #minecrafthelp
#520 [06:47] <Andrio> You should be able to log in now.
#521 [06:47] <Herceg133> okay
#522 [06:48] * Cc77 [Cc77@notlogged] has joined #minecrafthelp
#523 [06:48] <ReillyHD> i think it works thank all for the nice help :)
#524 [06:49] <Andrio> No problem...
#525 [06:49] <Cc77> I can't open any of the worlds on iPad PE. Have checked for updates and turned to off and on but no joy. Does anyone have any ideas?
#526 [06:49] <Herceg133> Minecraft.net log in is working :) now im gonna try the game
#527 [06:51] <Lutzee> Cc77: Its a known issue at the moment and there isn't a solution yet.
#528 [06:51] <mikaelaisawesme> i need help my minecraft keeps crashing
#529 [06:51] <Herceg133> yaaaassssss ThankYou so much guys :)
#530 [06:51] <Herceg133> it's working
#531 [06:51] <Herceg133> thank youu guys
#532 [06:52] * ReillyHD [ReillyHD@notlogged] has quit. (Ping timeout: 195 seconds)
#533 [06:52] <Cc77> So just be patient? I
#534 [06:52] <mikaelaisawesme> ni its nt it keeps saying with magic and lve we bla bla bla
#535 [06:53] <mikaelaisawesme> ok
#536 [06:53] <mikaelaisawesme> i what
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#538 [06:54] * Herceg133 [Herceg133@notlogged] has quit. (Quit: Web client closed)
#539 [06:55] <Cc77> Thanks lutzee. I'll try again later
#540 [06:55] <mikaelaisawesme> i need help plz i havnt played minecraft in 3 weeks
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#553 [08:01] <Snia> sorry i was disconected if anyone answerd my cuestion do it again
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#561 [08:28] <Rockstarsuzy> how do I download the latest version?
#562 [08:29] <Andrio> On what kind of computer?
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#564 [08:29] <Rockstarsuzy> desk top
#565 [08:30] <Andrio> ok
#566 [08:30] <Rockstarsuzy> I clicked on the hyperlink but nothing happened
#567 [08:30] <Andrio> You can download the launcher from https://minecraft.net/download.
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#570 [08:32] <Rockstarsuzy> do I have to redownload the whole game?
#571 [08:32] <Andrio> If you don't have it... yes?
#572 [08:32] <Rockstarsuzy> ok I will give that a try thanks for your help!
#573 [08:34] <Rockstarsuzy> do I have to remove the old version first?
#574 [08:35] <Andrio> No.
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#577 [08:41] <NaLu7w7_SmilePvP> hi
#578 [08:41] <layannalima54> hi
#579 [08:42] <NaLu7w7_SmilePvP> Help me
#580 [08:43] * Rockstarsuzy [Rockstarsuzy@notlogged] has quit. (Quit: Web client closed)
#581 [08:43] <NaLu7w7_SmilePvP> I have a problem
#582 [08:45] <layannalima54> how to install minecraft because l can not
#583 [08:46] <Andrio> ?? ask
#584 [08:46] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#585 [08:47] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#586 [08:47] <NaLu7w7_SmilePvP> Same, he does not catch me, I just play and I'm back to play.
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#588 [08:47] <Chromaryu> Wait what?
#589 [08:48] <Qball> whats up nignogs
#590 [08:49] <NaLu7w7_SmilePvP> I have a problem, download minecraft, launcher premium and do not let me enter alone at darley play I'm back and I've been a long time with this one
#591 [08:50] <Chromaryu> NaLu7w7_SmilePvP, Tell me, You cannot login, or you can't install minecraft at all?
#592 [08:50] <NaLu7w7_SmilePvP> Install minecraft, sorry yes I was not so specific
#593 [08:51] <Chromaryu> Plz be mode specfic
#594 [08:51] <Chromaryu> NaLu7w7_SmilePvP, Download MSI and install them?
#595 [08:51] <Chromaryu> Or not.
#596 [08:52] * Guest75733 is now known as lukegb
#597 [08:52] <NaLu7w7_SmilePvP> Sorry, I do not understand, I speak Spanish and I do not know what MSI is.
#598 [08:52] <Chromaryu> hmm
#599 [08:53] <Chromaryu> NaLu7w7_SmilePvP, https://minecraft.net/en/download/?ref=bm
#600 [08:54] <NaLu7w7_SmilePvP> I have already installed the minecraft again, and it does not help me...
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#602 [08:54] <Chromaryu> Tell me, install failed or you cannot login
#603 [08:54] <Chromaryu> Tell me, install failed or you cannot login
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#606 [08:56] <NaLu7w7_SmilePvP> I can not log in
#607 [08:56] <Chromaryu> ??> NaLu7w7_SmilePvP lang/sp
#608 [08:56] <Chromaryu> ??> NaLu7w7_SmilePvP lang/es
#609 [08:56] <Absol> NaLu7w7_SmilePvP: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#610 [08:57] <NaLu7w7_SmilePvP> Ok
#611 [08:57] <NaLu7w7_SmilePvP> Sorry
#612 [09:00] <NaLu7w7_SmilePvP> I have not been able to enter for 1 week
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#621 [09:32] <Ticotico_xD> I NEED HELP
#622 [09:32] <Ticotico_xD> "I NEED HELP"
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#629 [09:42] <ambusher> why can i only play demo
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#631 [09:43] <ambusher> hello
#632 [09:43] <ambusher> heeeeeeeeelllllppppppp
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#634 [09:44] <Ber> is there any way to reset a password if you don't have access to your email?
#635 [09:45] <Ber> or for someone who doesn't have access to my email to force a password reset
#636 [09:45] <Andrio> There is if you have the receipt or gift code.
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#638 [09:46] <Ber> hmmm...
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#640 [09:46] <Andrio> hm
#641 [09:46] <Ber> Basically what happened is I got an email out of the blue like 10 minutes ago that I had requested a password reset (haven't played in over a year though) and then a minute later that my password was reset
#642 [09:46] <Ber> I'm 99% sure they don't have access to my email since there's no activity showing up in the log that gmail keeps and I have 2-step auth on my email
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#644 [09:47] <Ber> At any rate I changed my pw back with the link in the password change email I have and noticed they changed my minecraft username in the time they were logged in hahaha
#645 [09:47] <Ber> But I'm wondering how it was possible for them to even change my pw in the first place
#646 [09:47] <Andrio> You're sure those emails were real?
#647 [09:48] <Ber> from noreply@mojang.com
#648 [09:48] <Ber> I think so?
#649 [09:49] <Andrio> mm
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#651 [09:51] <Andrio> I wonder how they managed that
#652 [09:52] <Ber> same. maybe they do have access to my email :|
#653 [09:55] <Ber> haha. got another password reset request
#654 [09:55] <Ber> this is interesting
#655 [09:56] <Ber> if they manage to do it again i'l change my email password and see after that
#656 [09:56] <Andrio> mm
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#663 [10:06] <DogyNL> server ip
#664 [10:07] <DogyNL> whats my server ip?
#665 [10:07] <DogyNL> how can i find it
#666 [10:07] <isma21> hello,i cant join in my account in the minecraft launcher but i can join in the site why?
#667 [10:07] <isma21> it says that my account may be locked but in the site i can join
#668 [10:07] <Lutzee> DogyNL: That depends on how you are hosting the server..
#669 [10:08] <Andrio> DogyNL, you own a server?
#670 [10:08] <DogyNL> yes
#671 [10:08] <DogyNL> a new one
#672 [10:08] <isma21> can someone help me?
#673 [10:10] <isma21> diocane
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#675 [10:10] <Lutzee> ??> isma21 login/throttle
#676 [10:11] <Absol> isma21: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#677 [10:11] <Absol> isma21: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#679 [10:11] <isma21> login/throttle
#680 [10:11] <Lutzee> Read what absol said.
#681 [10:12] <isma21> how can i unlock it?
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#686 [10:16] <isma21> error: SocketTimeoutException: connect timed out help please
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#692 [10:27] <Raff88> i need help, i cant ligin in my acont
#693 [10:28] <Raff88> login*
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#696 [10:29] <Raff88> i need help
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#700 [10:31] <Raff88> hello?
#701 [10:32] * abd-salam_ [abd-salam_@notlogged] has joined #minecrafthelp
#702 [10:35] <abd-salam_> updated graphics drive
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#708 [10:42] <Clive45> Ok playing map called Land of Reminiscence, map maker for this map changed the end. Dragon is there but there is a smaller island with an obsidian castle. Only a few obsidian towers with the healing orbs surround this castle. The problem is with the exit portal. The exit portal for some reason is at y0. When you kill the dragon the exit portal can't spawn correctly due to the absolute top of the bedrock e
#709 [10:42] <Clive45> I tried deleting the folder in my minecraft saved folder called DIM1. When I go back into my world and goto the end via the strong hold portal a new end is generated in the vanilla style. However the exit portal is once again at y0 co-ordinate.
#710 [10:43] <Clive45> Does anyone know how to fix this?
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#721 [10:51] <Clive45> Ah I c this channel is for non-modded. Anyone know where a chat channel is for modded?
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#724 [10:52] <_LunarrLight_YT> hello i need some help with my minecraft
#725 [10:52] <Clive45> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP".
#726 [10:54] <_LunarrLight_YT> ok i need help with minecraft here is the link to my crash report http://paste.ubuntu.com/23421275/
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#729 [10:56] <_LunarrLight_YT> :( i nee help
#730 [10:56] * abd-salam_ [abd-salam_@notlogged] has quit. (Ping timeout: 195 seconds)
#731 [10:57] <_LunarrLight_YT> ...im waiting.....(ive been waiting for 10 minutes already)
#732 [10:58] <Lutzee> ??> Clive45 mods
#733 [10:58] <Absol> Clive45: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#734 [10:58] <Absol> Clive45: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#735 [10:59] <_LunarrLight_YT> ...i dont use mods
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#737 [11:00] <Clive45> ok thanks guys
#738 [11:00] <_LunarrLight_YT> wha??
#739 [11:02] <_LunarrLight_YT> omg i get no help im leaving ill make my mom pay 27 dollors again
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#744 [11:06] <AdriftThunder88> After the latest update, my MCPE crashes when i try to change my skin.
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#748 [11:09] <AdriftThunder88> I have a Samsung Galaxy S5. How do i change my skin in MCPE without the app crashing? I updated the app a couple weeks ago, but it just started crashing yesterday any time i try to change skins.
#749 [11:13] <Seamal> Hello. I've got a problem i think may people have been getting recently since they updated the help forum. I'm getting the OpenGl "pixel format not accelerated" problem where it tells you to update your drivers. I've tried to update, downgrade, and reinstall my drivers but to no avail. I've even tried reinstalling minecraft, where it would work at first but when i put it fullscreen it crashes and i start getting the same problem again. Any
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#753 [11:22] <Clive45> If anyone followed what I wrote earlier about the dragon exit portal you can edit the exit portal location using NBTExplorer program.
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#757 [11:36] <x4sTaTic> hi :D
#758 [11:37] <x4sTaTic> I have a problem with my servers premium
#759 [11:38] <x4sTaTic> User com.mojang.authlib.GameProfile@60cfb79f[id=<null>,name=x4sTaTic,properties={},legacy=false] (/190.192.33.113:62823) has disconnected, reason: Authentication servers are down. Please try again later, sorry!
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#763 [11:43] <mgsi100> When i launch minecraft, the launcher stays blank and nothing happens
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#765 [11:45] <mgsi100> @absol When i launch minecraft, the launcher stays blank and nothing happens
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#774 [11:55] <LasuzCookie_> hi mattym! My pc crashed yesterday, but the last install worked! Thank you so much for helping me out! :D
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#780 [12:13] <HACKER> hi
#781 [12:13] <HACKER> ḩ̵̡̧̧̨̢̧̡̧̡̨̛̛̛̛̛͎̪̫̳̖̳̫͉̼̮̭̣͇̥̻͙̮̭̖̮̻̻͚͍̱̘͖̫̠̹͈̰̙̠͖̠̻̜͎̫̩̫̥̬̘͖̘͈̥̤̙̹̳̲̟͖̱̗̠̱̘̙̪͎̗̤̱̥͉͙̩̜̼̫͔̦̺͖̼̮͚̈́̾͐̍̈́̅̈́̆̈́̑̽̑̽͒̆̄͂̂̂̽͛̍̒̏̒̐̔̃͂̂̍̇́͆̐̀̎̀̈̆̿́̌̋̈́͑̏́͌̐͗̍̽͊̿̓̔͐̈́͊͂̅́̑̓̑̐̅̒̊̀̽̓̇̋͛̎̆̊̒̓̿̍͛̈́̓͛̾͐̄̈̃̉͑̐̈́͆̑̀͆̃̈́̊̅̄͒̔̕̕̚̚̕̚̚͜͜͜͜͠͝͝͝͝͝͝ͅͅͅͅ�
#782 [12:13] <HACKER> ḩ̵̡̧̧̨̢̧̡̧̡̨̛̛̛̛̛͎̪̫̳̖̳̫͉̼̮̭̣͇̥̻͙̮̭̖̮̻̻͚͍̱̘͖̫̠̹͈̰̙̠͖̠̻̜͎̫̩̫̥̬̘͖̘͈̥̤̙̹̳̲̟͖̱̗̠̱̘̙̪͎̗̤̱̥͉͙̩̜̼̫͔̦̺͖̼̮͚̈́̾͐̍̈́̅̈́̆̈́̑̽̑̽͒̆̄͂̂̂̽͛̍̒̏̒̐̔̃͂̂̍̇́͆̐̀̎̀̈̆̿́̌̋̈́͑̏́͌̐͗̍̽͊̿̓̔͐̈́͊͂̅́̑̓̑̐̅̒̊̀̽̓̇̋͛̎̆̊̒̓̿̍͛̈́̓͛̾͐̄̈̃̉͑̐̈́͆̑̀͆̃̈́̊̅̄͒̔̕̕̚̚̕̚̚͜͜͜͜͠͝͝͝͝͝͝ͅͅͅͅ�
#783 [12:13] <HACKER> ḩ̵̡̧̧̨̢̧̡̧̡̨̛̛̛̛̛͎̪̫̳̖̳̫͉̼̮̭̣͇̥̻͙̮̭̖̮̻̻͚͍̱̘͖̫̠̹͈̰̙̠͖̠̻̜͎̫̩̫̥̬̘͖̘͈̥̤̙̹̳̲̟͖̱̗̠̱̘̙̪͎̗̤̱̥͉͙̩̜̼̫͔̦̺͖̼̮͚̈́̾͐̍̈́̅̈́̆̈́̑̽̑̽͒̆̄͂̂̂̽͛̍̒̏̒̐̔̃͂̂̍̇́͆̐̀̎̀̈̆̿́̌̋̈́͑̏́͌̐͗̍̽͊̿̓̔͐̈́͊͂̅́̑̓̑̐̅̒̊̀̽̓̇̋͛̎̆̊̒̓̿̍͛̈́̓͛̾͐̄̈̃̉͑̐̈́͆̑̀͆̃̈́̊̅̄͒̔̕̕̚̚̕̚̚͜͜͜͜͠͝͝͝͝͝͝ͅͅͅͅ�
#784 [12:13] <HACKER> ḩ̵̡̧̧̨̢̧̡̧̡̨̛̛̛̛̛͎̪̫̳̖̳̫͉̼̮̭̣͇̥̻͙̮̭̖̮̻̻͚͍̱̘͖̫̠̹͈̰̙̠͖̠̻̜͎̫̩̫̥̬̘͖̘͈̥̤̙̹̳̲̟͖̱̗̠̱̘̙̪͎̗̤̱̥͉͙̩̜̼̫͔̦̺͖̼̮͚̈́̾͐̍̈́̅̈́̆̈́̑̽̑̽͒̆̄͂̂̂̽͛̍̒̏̒̐̔̃͂̂̍̇́͆̐̀̎̀̈̆̿́̌̋̈́͑̏́͌̐͗̍̽͊̿̓̔͐̈́͊͂̅́̑̓̑̐̅̒̊̀̽̓̇̋͛̎̆̊̒̓̿̍͛̈́̓͛̾͐̄̈̃̉͑̐̈́͆̑̀͆̃̈́̊̅̄͒̔̕̕̚̚̕̚̚͜͜͜͜͠͝͝͝͝͝͝ͅͅͅͅ�
#785 [12:13] * Absol kicked HACKER from #minecrafthelp (Reason: ACKER :Stop spamming)
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#787 [12:14] <bob> hey uhh I need some help with my minecraft redstone machine. can anyone help?
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#790 [12:16] <bob> i want that automatic loop thing to constantly open and close doors, and is it also possible to crash a server with that?
#791 [12:17] <ForGeStreaM> HELP ME PLEASE!!!!! Error java.lang.nullpointerexception: group !!!! HEEEEELPPP!!! I CAN NOT PLAY minecraft 2 weeks!
#792 [12:18] <ForGeStreaM> HELP
#793 [12:18] <bob> Ḩ̨̢̢̧̡̧͎͖̰̖̯̹̰̯̳͇̲̮̮̲̩̟͍̹̼̬͈̟̩̦͓̺̞̳͍͓̰̦̲̥̙̱̞̺̰̗̖̦̜̣̯͍̮̗͕͈͉͚̯̬̘͖͙̲̘͇̗̖̳̗͕̩̬̱̼͕̞̰͖͍̰̼͓̘͍̯̣̭͔̟̹͙͍̭̥͎͜͜ͅ
#794 [12:18] <bob> I
#795 [12:18] <bob> 1Ḩ̨̢̢̧̡̧͎͖̰̖̯̹̰̯̳͇̲̮̮̲̩̟͍̹̼̬͈̟̩̦͓̺̞̳͍͓̰̦̲̥̙̱̞̺̰̗̖̦̜̣̯͍̮̗͕͈͉͚̯̬̘͖͙̲̘͇̗̖̳̗͕̩̬̱̼͕̞̰͖͍̰̼͓̘͍̯̣̭͔̟̹͙͍̭̥͎͜͜ͅ
#796 [12:18] <bob> 22Ḩ̨̢̢̧̡̧͎͖̰̖̯̹̰̯̳͇̲̮̮̲̩̟͍̹̼̬͈̟̩̦͓̺̞̳͍͓̰̦̲̥̙̱̞̺̰̗̖̦̜̣̯͍̮̗͕͈͉͚̯̬̘͖͙̲̘͇̗̖̳̗͕̩̬̱̼͕̞̰͖͍̰̼͓̘͍̯̣̭͔̟̹͙͍̭̥͎͜͜ͅ
#797 [12:18] <bob> 333
#798 [12:18] <bob> Ḩ̨̢̢̧̡̧͎͖̰̖̯̹̰̯̳͇̲̮̮̲̩̟͍̹̼̬͈̟̩̦͓̺̞̳͍͓̰̦̲̥̙̱̞̺̰̗̖̦̜̣̯͍̮̗͕͈͉͚̯̬̘͖͙̲̘͇̗̖̳̗͕̩̬̱̼͕̞̰͖͍̰̼͓̘͍̯̣̭͔̟̹͙͍̭̥͎͜͜ͅ
#799 [12:18] * Lord_Ralex kicked bob from #minecrafthelp (Reason: ob :bob)
#800 [12:19] <ForGeStreaM> Help me please=(((((((((((
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#802 [12:21] <ForGeStreaM> HEEEEEEEEEEEELPPPPPPPPPPPPPPPpppp
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#810 [12:47] <Guest56269> Why can't I download my version of Minecraft through Safari from apple and how can I do it ?
#811 [12:48] <mattym> Guest56269, What?
#812 [12:50] <Guest56269> Why can't I download minecraft version throught Safari from Apple? How can I do it?
#813 [12:50] <mattym> Guest56269, What happens when you try to?
#814 [12:51] * Burner_SCZ [Burner_SCZ@notlogged] has joined #minecrafthelp
#815 [12:51] * suohd [suohd@notlogged] has joined #minecrafthelp
#816 [12:51] <Burner_SCZ> you can speak german?
#817 [12:51] <mattym> ??> Burner_SCZ lang/de
#818 [12:51] <Absol> Burner_SCZ: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#819 [12:52] <Burner_SCZ> one moment please
#820 [12:52] <Burner_SCZ> my problem is : Pixel Format Not Accelerated
#821 [12:53] <mattym> Burner_SCZ, Do you have the link to your dxdiag report? If so please post the link in this chat.
#822 [12:53] <Guest56269> They say that they can't download the version throught Safari. I think they mention that my version si 2013? It''s seem to Côme from the year I bought it
#823 [12:54] <Burner_SCZ> ------------------ System Information ------------------ Time of this report: 11/3/2016, 18:08:42 Machine name: BURNER-PC Machine Id: {FEADDF85-CDD9-45F7-8DCF-05ED5BCEE638} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161014-1755) Language: German (Regional Setting: German) System Manufacturer: Acer
#824 [12:54] <mattym> ??> Burner_SCZ paste
#825 [12:54] <Absol> Burner_SCZ: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#826 [12:54] <mattym> Burner_SCZ, Get me the full log using the info Absol provided
#827 [12:54] * joe [joe@notlogged] has joined #minecrafthelp
#828 [12:54] <mattym> Guest56269, Are you trying to download it from here: minecraft.net/download
#829 [12:55] <joe> I got minecraft windows 10 edition, can I play on all minecraft multiplayer servers?
#830 [12:55] <mattym> Guest56269, Are you on a mobile Apple device?
#831 [12:55] <mattym> joe, No
#832 [12:56] <joe> Is there a famous website where I can see the servers that I can play on?
#833 [12:56] <mattym> joe, Windows 10 Edition, can play on Win10/PE Realms, or you can join your friends games or have them join yours.
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#835 [12:59] <Burner_SCZ> http://paste.ubuntu.com/23421833/plain/
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#839 [13:02] <Metaphour> Hello. I bought a minecraft premium account last year but I didn't played too much. And now I forgot my current email adress and probably the password too. I know my username and previous email adresses
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#841 [13:03] <Mynameis12330> Wath?
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#845 [13:05] <Mr_MashyMan> Hello all, I need help on this pixel format not accelerated thing. Here is what it told me to paste: http://paste.ubuntu.com/23421851/
#846 [13:07] * Burner_SCZ [Burner_SCZ@notlogged] has quit. (Quit: Web client closed)
#847 [13:08] <mattym> Mr_MashyMan, Two things, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#848 [13:08] * iury [iury@notlogged] has joined #minecrafthelp
#849 [13:08] <mattym> Mr_MashyMan, And, due to the specific hardware you have, even on Windows 7, you can only play up to version 1.7.2 of Minecraft.
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#851 [13:09] <Mr_MashyMan> Wait, but before I upgraded to Windows 10, (On 7), I played on 1.8.1...? I have not played in a while, but I want to get back in.
#852 [13:11] <mattym> Mr_MashyMan, You probably had a previous set of drivers. But at this point, you can only return to Windows 7 and have up to version 1.7.2 working.
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#854 [13:11] <Mr_MashyMan> Oh okay, thank you. :(
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#861 [13:20] <_xNestorio_> d
#862 [13:21] <_xNestorio_> hy
#863 [13:21] <_xNestorio_> salut
#864 [13:21] <_xNestorio_> hello
#865 [13:21] <DerpyyGHG> kannst du deutsch?
#866 [13:21] <_xNestorio_> no
#867 [13:21] <_xNestorio_> french
#868 [13:21] <DerpyyGHG> okey
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#870 [13:22] <_xNestorio_> ------------------ System Information ------------------ Time of this report: 11/3/2016, 19:15:28 Machine name: JYKERA-PC Operating System: Windows 7 Édition Familiale Basique 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: French (Regional Setting: French) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date:
#871 [13:22] <_xNestorio_> plz thx for help
#872 [13:24] <_xNestorio_> when i lauch minecraft and i click on play he crash
#873 [13:25] <_xNestorio_> --- Minecraft Crash Report ---- // Oops. Time: 03/11/16 19:24 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.ja
#874 [13:25] <Anna> ??> _xNestorio_ paste
#875 [13:25] <Absol> _xNestorio_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#876 [13:25] <_xNestorio_> i test that
#877 [13:26] <_xNestorio_> :'(
#878 [13:26] <_xNestorio_> http://paste.ubuntu.com/23421901/
#879 [13:27] <mattym> _xNestorio_, Download and Install the file from this page http://www.geforce.com/drivers/results/110254
#880 [13:28] <_xNestorio_> thx
#881 [13:29] <_xNestorio_> i AFK
#882 [13:29] <_xNestorio_> re after
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#892 [13:50] <ian> hello?
#893 [13:51] * YT_Jelly [YT_Jelly@notlogged] has joined #minecrafthelp
#894 [13:52] <ian> anyone here
#895 [13:52] <YT_Jelly> when i gonna start minecraft i see text and then i see fix the problem so i press on it and nothing happend can someone help my?
#896 [13:52] <ian> sameee
#897 [13:55] <ian> hello?
#898 [13:55] <ian> its urgent
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#900 [13:56] <ian> anyone?
#901 [13:57] * Chris [Chris@notlogged] has joined #minecrafthelp
#902 [13:57] <ian> chris can help me?
#903 [13:57] * Chris is now known as Guest38615
#904 [13:59] <ian> help
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#907 [14:01] <Guest38615> I want to download a 2013 minecraft version that my son delete from its iPad. When I go in to my mojang account, they say that I can't download my version throught Safari of Apple. How clan I get my minecraft back
#908 [14:06] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#909 [14:07] <ian> anyone here?
#910 [14:12] <_xNestorio_> oui
#911 [14:12] <mattym> Guest38615, You need to go through the App Store
#912 [14:12] <_xNestorio_> yes
#913 [14:13] <ian> yo ngal dud
#914 [14:13] <ian> can u help me?
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#916 [14:14] <mattym> ian, Read the instructions you got when you entered, ask your question and wait to see if someone can help
#917 [14:14] <ian> sorry
#918 [14:14] <ian> r u availabe rn?
#919 [14:15] <ian> so i just got a new pc and my minecraft wont open. i press play and it just says that it crashed
#920 [14:16] <mattym> ??> ian launcher/crash-log
#921 [14:16] <Absol> ian: We need to see your crash log, which appears after a crash.
#922 [14:16] <Absol> ian: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#923 [14:16] <Guest38615> I'm guest #38615, no one have been answering my question
#924 [14:17] <Anna> the number is random, not in order. also you only have a guest nick because you used a nick someone else owned
#925 [14:17] <ian> absol
#926 [14:17] <ian> just did
#927 [14:17] <Anna> Guest38615: also your question was answered, did you try the app store?
#928 [14:18] <Anna> ??> ian bot
#929 [14:18] <Absol> ian: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#930 [14:18] <Anna> ian: can you link the paste here?
#931 [14:18] <ian> http://paste.ubuntu.com/23422113/
#932 [14:19] <Anna> got a dxdiag report?
#933 [14:19] <ian> ye
#934 [14:19] <Anna> link that too?
#935 [14:19] <ian> umm its not a browser
#936 [14:19] <Anna> paste it like the crash report
#937 [14:19] <mattym> ??> ian mods
#938 [14:19] <Absol> ian: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#939 [14:19] <Absol> ian: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#940 [14:20] * NErokid [NErokid@notlogged] has joined #minecrafthelp
#941 [14:20] <NErokid> hi guys
#942 [14:20] <Guest38615> No, Do I will have to pay again ? Bécasse I paid 35$ already ? Does my son will lose all it's creation ?
#943 [14:20] <NErokid> any germans here?
#944 [14:20] <mattym> ??> NErokid lang/de
#945 [14:20] <Absol> NErokid: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#946 [14:20] <ian> can u help me to the dzdiag anna
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#949 [14:20] <Anna> ian: does minecraft work wothout mods?
#950 [14:21] <Anna> on the latest version
#951 [14:21] <NErokid> i guys i have a problem with the main side of minecraft
#952 [14:21] <NErokid> it says error if i wanna log in
#953 [14:21] <ian> one sec
#954 [14:21] <Anna> NErokid: what exactly does it say?
#955 [14:21] <NErokid> ok
#956 [14:21] <ian> nope it doesnt work
#957 [14:21] <NErokid> puh i cant write it in english sorry bad english
#958 [14:21] <NErokid> wait i translate
#959 [14:22] <ian> anna my manufacturer is nvidia
#960 [14:22] <mattym> ??> ian win/reinst
#961 [14:22] <Absol> ian: You may need to reinstall the locally installed files that Minecraft puts into place.
#962 [14:22] <Absol> ian: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#963 [14:22] <mattym> ian, Try the instructions from Absol. Then get me a link to a new crash if it happens.
#964 [14:22] <ian> ok
#965 [14:22] <NErokid> Due to an error, your request could not be processed. Please try again.
#966 [14:22] <NErokid> @ anna
#967 [14:23] <mattym> ??> NErokid tools/hjt
#968 [14:23] <Absol> NErokid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#969 [14:23] <Absol> NErokid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#970 [14:23] <ian> what are the saves directories matty
#971 [14:23] <Guest38615> Hello Anna, can you answer my two last questions? Thank you
#972 [14:24] <Guest38615> Sorry not use to chat
#973 [14:24] <NErokid> the download was blocked is it save tool?
#974 [14:24] <mattym> Guest38615, If you log into the App store on the account you baught it, you can reinstall it without paying again
#975 [14:24] <mattym> NErokid, Yes
#976 [14:24] <Anna> Guest38615: if you already paid for it and it is the same account, you shouldn't need to pay for it agai
#977 [14:24] <Anna> *again
#978 [14:25] <mattym> ian, There is a folder called saves inside the .minecraft folder, only keep that folder, delete the rest
#979 [14:25] <NErokid> http://paste.ubuntu.com/23422147/
#980 [14:25] <NErokid> this?
#981 [14:25] <Guest38615> It's because I bought it through Mojang initially
#982 [14:25] <ian> k
#983 [14:25] <mattym> ??> NErokid info/mcleaks
#984 [14:25] <Absol> NErokid: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#985 [14:25] <Absol> NErokid: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#986 [14:25] <mattym> NErokid, You will need to the following instructions to complete the previous.
#987 [14:26] <mattym> ??> NErokid win/hosts/edit
#988 [14:26] <Absol> NErokid: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#989 [14:26] <Absol> NErokid: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#990 [14:26] <mattym> Guest38615, Minecraft Pocket Edition has only ever been sold on its respective app stores.
#991 [14:27] <mattym> Guest38615, What version of the game did you buy before?
#992 [14:27] <ian> http://paste.ubuntu.com/23422153/
#993 [14:27] <ian> here matty
#994 [14:27] <ian> it crashed again
#995 [14:28] <mattym> ??> ian win/dxdiag
#996 [14:28] <Absol> ian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#997 [14:29] <ian> http://paste.ubuntu.com/23422162/
#998 [14:29] <ian> there u go
#999 [14:29] <ian> thats the dxdiag
#1000 [14:30] <mattym> ian, Download and Install the file from this page http://www.geforce.com/drivers/results/110254
#1001 [14:30] <NErokid> what does notepad means? sorry
#1002 [14:30] <mattym> NErokid, The program Notepad
#1003 [14:30] <NErokid> oh ok moment
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#1005 [14:30] * KnuddelbaerEnSk [KnuddelbaerEnSk@notlogged] has quit. (Client Quit)
#1006 [14:31] <NErokid> i have open the file on notepad now?
#1007 [14:31] <NErokid> i have to ips there
#1008 [14:31] <NErokid> two*
#1009 [14:31] <mattym> NErokid, Delete the lines that contain mojang in them
#1010 [14:31] <NErokid> only mojang?
#1011 [14:32] <mattym> NErokid, Delete any lines that contain that anywhere in it
#1012 [14:32] * Guest38615 [Guest38615@notlogged] has quit. (Ping timeout: 195 seconds)
#1013 [14:32] <NErokid> Access denied
#1014 [14:32] <NErokid> if i wanna save the file
#1015 [14:34] <mattym> NErokid, Then you didnt open it the way the instructions said
#1016 [14:34] <NErokid> i cant open it as a administrator
#1017 [14:34] <mattym> NErokid, Why not?
#1018 [14:35] <NErokid> i dont know if i go on it it says no option for open as administator
#1019 [14:35] <mattym> NErokid, Is it in a different language on your computer?
#1020 [14:35] <NErokid> german
#1021 [14:36] <ian> ok i downloaded it
#1022 [14:38] <mattym> ian, Run/Install it
#1023 [14:38] <ian> i am rn
#1024 [14:38] <ian> i finished it
#1025 [14:38] <ian> im running mc rn
#1026 [14:38] <mattym> ian, Did it say it finished?
#1027 [14:39] <mattym> ian, If it finished it should ask you to restart
#1028 [14:39] <ian> wait its says its installing grphics card
#1029 [14:39] <mattym> NErokid, So maybe the option is something different, if you dont have the option at all, you will need to get the person with Administrative access on that computer to fix it.
#1030 [14:39] <mattym> ian, Yes, then wait for it to finish
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#1034 [14:42] <NErokid> i am the admin^^ is my pc mate
#1035 [14:42] <mattym> NErokid, Then you should have the option
#1036 [14:45] <ian> ok its done
#1037 [14:45] <ian> it just had a close option
#1038 [14:45] <mattym> ian, Ok then restart the PC, and check minecraft
#1039 [14:45] <ian> ight brb
#1040 [14:48] * hquig [hquig@notlogged] has joined #minecrafthelp
#1041 [14:48] * ian [ian@notlogged] has quit. (Ping timeout: 195 seconds)
#1042 [14:48] <hquig> Helloo
#1043 [14:49] <hquig> My minecraft crashes whenever I try to launch it
#1044 [14:49] <mattym> ??> hquig launcher/crash-log
#1045 [14:49] <Absol> hquig: We need to see your crash log, which appears after a crash.
#1046 [14:49] <Absol> hquig: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1047 [14:49] <hquig> http://paste.ubuntu.com/23422218/
#1048 [14:49] <hquig> did that already
#1049 [14:50] <mattym> hquig, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%208.1%20-%2064
#1050 [14:51] <hquig> will do
#1051 [14:53] <NErokid> mattym do i have to close my firewall or antivirus?
#1052 [14:53] <mattym> NErokid, No, you need to edit the file
#1053 [14:53] <NErokid> because my antivirus block me to enter this host file
#1054 [14:56] <hquig> alright i installed it
#1055 [14:57] <mattym> hquig, Did it say it finished the installation?
#1056 [14:57] <hquig> wait theres just one more thing to install actually
#1057 [14:57] * ian [ian@notlogged] has joined #minecrafthelp
#1058 [14:58] <ian> matty m i click play on the minecraft launcher and it just wont start
#1059 [14:58] <mattym> ian, Is it giving the same error as before?
#1060 [14:59] <ian> no
#1061 [14:59] <ian> this time it just isnt playing
#1062 [14:59] <mattym> ??> ian win/reinst
#1063 [14:59] <Absol> ian: You may need to reinstall the locally installed files that Minecraft puts into place.
#1064 [14:59] <Absol> ian: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1065 [14:59] <mattym> ian, Try those instructions again
#1066 [15:01] * Om [Om@notlogged] has joined #minecrafthelp
#1067 [15:01] <Om> Dear Mojang, I love to play MineCraft.I'm new in this game.I'm facing one problem.In my debug screen it was not showing me my coordinate and some other things too can you help me.I am sending you screen shot to see the problem.
#1068 [15:02] * Onni86 [Onni86@notlogged] has joined #minecrafthelp
#1069 [15:02] <mattym> Om, Open the game and go to Options
#1070 [15:02] <Om> okay
#1071 [15:02] <mattym> Om, One moment, double cheking something
#1072 [15:03] <Onni86> When i log in to minecraft.net, it says i dont have purchased minecraft yet? Why?
#1073 [15:03] <mattym> Onni86, If you log in at account.mojang.com/me what is shown under "My Games"
#1074 [15:04] <mattym> Om, In the Chat Settings, make sure the option to "Reduce Debug Info" is set to Off.
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#1076 [15:05] <Om> okay thats the problem its on.....thanks so much for help...
#1077 [15:05] <NErokid> maybe it doesnt work because i used this mcleak or how is the name
#1078 [15:06] * hquig [hquig@notlogged] has quit. (Ping timeout: 195 seconds)
#1079 [15:07] <Om> Thanks for the help mattym :)
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#1082 [15:10] <hquig> Still installing AMD
#1083 [15:12] <hquig> restarting my computer now
#1084 [15:13] * PrePascal [PrePascal@notlogged] has joined #minecrafthelp
#1085 [15:14] <PrePascal> hey can anyone speak german
#1086 [15:14] <mattym> ??> PrePascal lang/de
#1087 [15:14] <Absol> PrePascal: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1088 [15:15] <PrePascal> ich habe ein problem mit meinem acc da meine E-Mail gehackt wurde
#1089 [15:15] <mattym> PrePascal, Read the info Absol wrote
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#1092 [15:15] <hquig_> Hi so Radeon is done installing now
#1093 [15:16] <mattym> hquig_, And you restarted?
#1094 [15:16] <hquig_> yes
#1095 [15:16] <mattym> hquig_, Try starting the game again.
#1096 [15:16] <hquig_> will do
#1097 [15:18] * PrePascal [PrePascal@notlogged] has quit. (Ping timeout: 195 seconds)
#1098 [15:18] <hquig_> It worked! Thank you so much :)
#1099 [15:19] <hquig_> have a great day
#1100 [15:25] * Penolopy [Penolopy@notlogged] has joined #minecrafthelp
#1101 [15:25] <Penolopy> Hi, I've been looking around the internet, but can't seem to figure this out. If you load a seed do you spawn at the same spawn point as the original person who played the game or how is the spawn point decided?
#1102 [15:26] <GreyVulpine> That's correct. The spawn will be at the same place, with the same seed
#1103 [15:27] <Penolopy> And this spawn point will never change for others right? Even if I were to sleep in a bed which would create a new spawn point for me?
#1104 [15:27] <GreyVulpine> Right
#1105 [15:27] <Penolopy> Awesome, thanks <GreyVulpine>
#1106 [15:30] <Anna> note spawn isn't an exact point, it's a small area
#1107 [15:30] <Anna> not a single block like beds or /spawnpoint
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#1111 [15:35] <Rique280202> Hello
#1112 [15:37] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#1113 [15:39] <Rique280202> I want to play minecraft but it says my computer does not meet the requirements, but I think it meets the requirements. http://paste.ubuntu.com/23422306/
#1114 [15:39] * LukaGamer457 [LukaGamer457@notlogged] has joined #minecrafthelp
#1115 [15:39] <Rique280202> Someone?:
#1116 [15:40] <GreyVulpine> Rique280202 - Download and install: http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1117 [15:41] <LukaGamer457> I need help! When i launch Minecraft, It says i need to download Drivers. I am on Windows 7.
#1118 [15:41] <GreyVulpine> LukaGamer457 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1119 [15:44] <LukaGamer457> i have a windows xp but i upgraded it to Windows 7
#1120 [15:44] <GreyVulpine> Please follow those instructions and give us your dxdiag report link
#1121 [15:44] <LukaGamer457> ok
#1122 [15:47] * Theking4k [Theking4k@notlogged] has joined #minecrafthelp
#1123 [15:52] * nickthekidNL [nickthekidNL@notlogged] has joined #minecrafthelp
#1124 [15:53] <nickthekidNL> As soon as i join a world or server the game uses all the ram no matter how much ram i allocate to minecraft, making my game get very bad lag spikes. Im running on a windows 10 with a i7 core 8gb of ram and a Nvida gtx geforce graphics card
#1125 [15:55] * NoPeace72 [NoPeace72@notlogged] has joined #minecrafthelp
#1126 [15:56] <nickthekidNL> anyone?
#1127 [15:58] <LukaGamer457> https://paste.ubuntu.com/23422456/
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#1129 [15:59] <mattym> ??> nickthekidNL win/reinst
#1130 [15:59] <Absol> nickthekidNL: You may need to reinstall the locally installed files that Minecraft puts into place.
#1131 [15:59] <Absol> nickthekidNL: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1132 [15:59] <mattym> nickthekidNL, Try the instructions from Absol
#1133 [15:59] <mattym> LukaGamer457, Your computer does not meet the minimum requirements for the game.
#1134 [15:59] <nickthekidNL> ?
#1135 [15:59] <LukaGamer457> Ok
#1136 [16:00] <nickthekidNL> i know how to get into minecraft files. ive been playing since 1.5 :3 but i tried a lot of things, which files am i deleteing?
#1137 [16:00] <mattym> nickthekidNL, Doing a clean install, so deleting everything but the saves folder
#1138 [16:01] <nickthekidNL> ugg thats a pain in the but...I can still backup the server files and the controls, and resorces right, that wont have any affect? ( idc about the worlds tho)
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#1142 [16:05] <mattym> nickthekidNL, Even if you back them up, do not use your files. For now, make it so the only folder in .minecraft is your saves then try to start the game
#1143 [16:06] <nickthekidNL> Already doing that
#1144 [16:06] <nickthekidNL> after i reinstall it i will check if the lag is on
#1145 [16:06] <nickthekidNL> gone
#1146 [16:06] <nickthekidNL> after that then i can move those files back, am i right?
#1147 [16:06] <mattym> nickthekidNL, Also did it ever get to the point it crashed, of was it just lag?
#1148 [16:06] <mattym> nickthekidNL, Yeah after we try to figure out whats causing the issue
#1149 [16:07] <nickthekidNL> and isnt the solution to almost every minecraft file...save your worlds, resorce packs,and reinstall XD
#1150 [16:07] <mattym> some, not all
#1151 [16:08] <nickthekidNL> seems to be fixed,
#1152 [16:08] <nickthekidNL> btw it just had lag spikes
#1153 [16:08] <nickthekidNL> not crashed tbh
#1154 [16:08] <mattym> nickthekidNL, Then the issue could be from a setting you tried, or a texture/resource pack
#1155 [16:09] * garrettc44 [garrettc44@notlogged] has joined #minecrafthelp
#1156 [16:10] <nickthekidNL> oh also can you give me the exact imput to allocated 2 gb of ram, becuase that might of been what messed it up..ive been using the new launcher that was in developement and my wifi crashed while it was updating...so i had to reinstall it and, yeah...
#1157 [16:10] <garrettc44> When I try to change my email on my mojang account, it says "the request email changed was denied" what do I do?
#1158 [16:10] <mattym> nickthekidNL, You shouldnt need to adjust that. It should work fine with that setting at its default
#1159 [16:10] <mattym> garrettc44, Did you use a valid email?
#1160 [16:10] <garrettc44> Yes
#1161 [16:11] <mattym> garrettc44, Did you create the account when you were 13 or younger?
#1162 [16:11] <garrettc44> No
#1163 [16:11] <nickthekidNL> Yeah but sometimes it helps, dont worry im not a noob with this stuff, i can understand technical stuff, i got 8gb it wont harm lol
#1164 [16:11] * lavinia [lavinia@notlogged] has joined #minecrafthelp
#1165 [16:12] <mattym> nickthekidNL, Yeah but there is no reason to raise it, if you "need" to raise it, for a texture pack or something, then your computer really cant support that texture pack.
#1166 [16:13] <nickthekidNL> I got a i7 core, 8gb of ram and a Nvida GTX graphics card, lol It just helps when running a lot of particles in the area
#1167 [16:13] <nickthekidNL> i also run a lot of mods
#1168 [16:13] <mattym> nickthekidNL, Well we dont support mods here, not is the beta launcher a good platform to test any of that on currently.
#1169 [16:14] <mattym> nor is*
#1170 [16:14] <nickthekidNL> i understand that :P im just asking how to raise the ram
#1171 [16:14] <nickthekidNL> i know how
#1172 [16:14] <nickthekidNL> i just need the command so i dont mess up :3
#1173 [16:14] <mattym> nickthekidNL, With the current beta launcher im not sure you can properly. A lot of the advanced options in it arent working currently
#1174 [16:15] <nickthekidNL> I know this one does becuase it has before,
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#1176 [16:15] <nickthekidNL> i hope i am not bothering u in any way
#1177 [16:15] <mattym> Then you will need to try on your own, i dont currently have that one installed to look at.
#1178 [16:16] <mattym> nickthekidNL, It should just be a matter of changing an Xmx1G to Xmx2G
#1179 [16:16] <mattym> but again im not sure if it currently shows that the same way
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#1182 [16:17] <nickthekidNL> it seems like the same command,
#1183 [16:17] <nickthekidNL> i am trying it after one moment
#1184 [16:18] <mattym> nickthekidNL, Yeah that should be all that you need to do, if it still shows other arguments, all of those should be left alone
#1185 [16:18] <nickthekidNL> no reason to touch the others :P 3
#1186 [16:18] <nickthekidNL> ;3
#1187 [16:18] <spy948> i have a problem, i just tried re migrating my account and it says its already migrated right? so when i try logging in to that account that i just migrated i cant login it says invalid login although it tells me i have remigrated
#1188 [16:19] <mattym> spy948, You cant re-migrate
#1189 [16:19] * ethangamer89 [ethangamer89@notlogged] has joined #minecrafthelp
#1190 [16:19] <nickthekidNL> try to use your email
#1191 [16:19] <nickthekidNL> insted of your user
#1192 [16:19] <spy948> i know but done it to check if its done, and it says it has remigrated but when i login with those logins i provided it says its invalid
#1193 [16:20] <mattym> spy948, Nothing said that it re-migrated as thats not a thing that can happen.
#1194 [16:20] <mattym> ??> spy948 mojang/email
#1195 [16:20] <Absol> spy948: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1196 [16:20] <Absol> spy948: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1197 [16:20] <mattym> spy948, If you cant login with your account, fill out the form Absol linked.
#1198 [16:20] <spy948> so there is no way for me to get the email to change password or email as it says its invalid although i have migrated
#1199 [16:20] <spy948> ok thanks
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#1202 [16:21] <threeouncesofannoyance> http://paste.ubuntu.com/23422528/
#1203 [16:23] <mattym> threeouncesofannoyance, Download and Install the 3rd file listed on the left of this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#1204 [16:23] * spy948 [spy948@notlogged] has quit. (Quit: Web client closed)
#1205 [16:24] <threeouncesofannoyance> thank you
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#1208 [16:28] * threeouncesofannoyance [threeouncesofannoyance@notlogged] has quit. (Ping timeout: 195 seconds)
#1209 [16:28] <LIRhune> can i ask something?
#1210 [16:28] <DopeGhoti> You just did.
#1211 [16:28] <LIRhune> i didnt
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#1222 [17:20] <okaystan> Hi, Minecraft was running fine on my version of Windows 10. I tried to duplicate the screen on my TV with an HDMI cable. It then zoomed in to the top left of the menu every time I loaded it. I tried playing aronud with resolutions and it has broken the game - giving pixel format not accelerated error. Any ideas?
#1223 [17:22] <okaystan> pulling the hdmi from the tv allows it to run again on my pc monitor.
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#1226 [17:37] <annal> yuri
#1227 [17:37] * AverageJoe [AverageJoe@notlogged] has joined #minecrafthelp
#1228 [17:37] <annal> yuri
#1229 [17:38] <AverageJoe> Hello all!
#1230 [17:38] <AverageJoe> Mind if I ask an odd question?
#1231 [17:39] * Kari [Kari@notlogged] has joined #minecrafthelp
#1232 [17:40] <mattym> AverageJoe, Just ask, dont ask to ask.
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#1235 [17:40] <mattym> okaystan, If thats happening, then your computer cant support it on that type of external output.
#1236 [17:41] <AverageJoe> Anybody have a strange page replace the usual Minecraft tumblr page in the launcher? It was something regarding the 2016 Oscars, and it seemed rather inappropriate.
#1237 [17:41] * GamerRich [GamerRich@notlogged] has joined #minecrafthelp
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#1239 [17:41] <mattym> AverageJoe, You using the official launcher?
#1240 [17:42] <AverageJoe> Same as always, yes.
#1241 [17:42] <mattym> AverageJoe, Sounds like the page it points to got mixed up. Is it still happening?
#1242 [17:43] * GamerRich [GamerRich@notlogged] has quit. (Client Quit)
#1243 [17:43] <AverageJoe> It cleared itself after a few restarts. Just didn't know if it was some sick joke or malware.
#1244 [17:43] <mattym> ??> AverageJoe tools/hjt
#1245 [17:43] <Absol> AverageJoe: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1246 [17:43] <Absol> AverageJoe: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1247 [17:43] * GamerRich [GamerRich@notlogged] has joined #minecrafthelp
#1248 [17:45] <AverageJoe> Thanks mattym, Absol!
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#1254 [18:03] * TooVeryIcey_Gaming [TooVeryIcey_Gaming@notlogged] has joined #minecrafthelp
#1255 [18:04] <TooVeryIcey_Gaming> My Friend Who Has Been Playing Minecraft For Over A Year has Recently Noticed Their Game Is Crashing (They Are Using Vista BTW), The Crash log Is:
#1256 [18:04] <TooVeryIcey_Gaming> [18:46:21] [Client thread/INFO]: Setting user: myth_master55 [18:46:28] [Client thread/WARN]: Skipping bad option: lastServer: [18:46:28] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:46:30] [Client thread/INFO]: Reloading ResourceManager: Default [18:46:33] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:46:33] [Thread-5/INFO]: Initializing LWJGL OpenAL [18:46:33] [Thread-5/INFO]: (The LWJGL binding of Op
#1257 [18:05] <pie_flavor> It Is Much Simpler If You Don't Have To Keep Pressing The Shift Key.
#1258 [18:05] <pie_flavor> TooVeryIcey_Gaming: Please put the log on paste.ubuntu.com and put the link in chat.
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#1262 [18:07] <TooVeryIcey_Gaming> http://pastebin.com/HLrGVX6u
#1263 [18:07] <TooVeryIcey_Gaming> Sorry About That
#1264 [18:07] <pie_flavor> TooVeryIcey_Gaming: Turn off VBOs in video settings.
#1265 [18:08] <TooVeryIcey_Gaming> Thought Better Of It Almost immedatly, And I Will Let Him Know Thanks!
#1266 [18:08] <pie_flavor> You Can Stop Pressing Your Shift Key Now.
#1267 [18:08] <TooVeryIcey_Gaming> How was your name red?
#1268 [18:09] <pie_flavor> because it contains your name: TooVeryIcey_Gaming
#1269 [18:09] <TooVeryIcey_Gaming> oh cool!
#1270 [18:09] <TooVeryIcey_Gaming> wont be able to tell him to towmorrow he only gets an hour a day ;(
#1271 [18:12] * CrystalMare is now known as Crystal|AFK
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#1277 [18:49] <xX_Tyson_XX> when i try to open the new minecraft launcher it keeps saying unable to locate the java runtime what do i do?
#1278 [18:49] <pie_flavor> xX_Tyson_XX: We don't know anything about the new launcher, given that it's new. Sorry.
#1279 [18:49] <xX_Tyson_XX> ok
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#1284 [18:59] <Laineyboo> I know you guys don't really help with mods, but do you have any recommendatioons on the easiest way to download shaders? and which shaders mod would i use?
#1285 [18:59] <pie_flavor> you're right
#1286 [18:59] <pie_flavor> we don't help with mods
#1287 [18:59] * pie_flavor waves goodbye
#1287 [19:02] <Lutzee> ?? mods
#1288 [19:02] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1289 [19:02] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1296 [19:06] <yBusters_> Como consertar o erro : Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1297 [19:06] <pie_flavor> ??> yBusters_ lang/pt
#1298 [19:06] <Absol> yBusters_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1299 [19:06] <pie_flavor> yBusters_: That's not an error message. We need the full thing. paste.ubuntu.com
#1300 [19:07] <yBusters_> Como arrumar o erro : Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#1304 [19:17] <yBusters_> http://paste.ubuntu.com/23423171/ Error
#1305 [19:18] <pie_flavor> yBusters_: Download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81517
#1306 [19:23] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1307 [19:24] * PauloOsipov [PauloOsipov@notlogged] has joined #minecrafthelp
#1308 [19:24] <PauloOsipov> Hello.
#1309 [19:24] * dbays01 [dbays01@notlogged] has joined #minecrafthelp
#1310 [19:24] <pie_flavor> Hello
#1311 [19:25] <PauloOsipov> It is Brazilian, you are a coach mojang? I have a problem, I'm using google translator
#1312 [19:25] <dbays01> Hi there I am having issues trying to get my password reset I have not played in a very long time and was wondering what I have to do to get my password reset
#1313 [19:25] <pie_flavor> Please speak as formally as possible, to maximize the efficiency of Google Translate.
#1314 [19:25] <pie_flavor> ??> dbays01 account/reset-password
#1315 [19:25] <Absol> dbays01: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1316 [19:25] <Absol> dbays01: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1317 [19:26] <dbays01> that does not send me a password reset request to my email
#1318 [19:26] <pie_flavor> dbays01: and is the account migrated?
#1319 [19:26] <dbays01> How do i migrate my account
#1320 [19:27] <pie_flavor> well, if you don't have your password, you can't
#1321 [19:27] * theuxxgamer [theuxxgamer@notlogged] has joined #minecrafthelp
#1322 [19:27] <pie_flavor> do you still have access to the email?
#1323 [19:27] <dbays01> yes i do
#1324 [19:27] <pie_flavor> you'll need the transaction ID, which is in the original account confirmation email
#1325 [19:27] <dbays01> that was many years ago i dont think i have it anymore
#1326 [19:28] <pie_flavor> dbays01: Most email clients or webmails have a search feature - search for 'Mojang'
#1327 [19:28] <theuxxgamer> good evening I bought Minecraft but I can not access! this message appears: Sorry, but we couldn´t connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (Socket Timeout Exception: connect timed out)
#1328 [19:29] <theuxxgamer> help!
#1329 [19:29] <pie_flavor> ??> theuxxgamer tools/hjt
#1330 [19:29] <Absol> theuxxgamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1331 [19:29] <Absol> theuxxgamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1332 [19:30] * PauloOsipov [PauloOsipov@notlogged] has quit. (Ping timeout: 195 seconds)
#1333 [19:30] <dbays01> so what if it says there is a email on file that i am using but it still does not do anything for me?
#1334 [19:31] <pie_flavor> dbays01: Once you obtain a transaction ID, you can send it to Mojang.
#1335 [19:31] <pie_flavor> ??> dbays01 account/send-email
#1336 [19:31] <Absol> dbays01: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1337 [19:31] <Absol> dbays01: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1338 [19:36] * yBusters_ [yBusters_@notlogged] has joined #minecrafthelp
#1339 [19:37] <yBusters_> Na hora de instalar da erro por causa dos componentes
#1340 [19:37] * jorge [jorge@notlogged] has joined #minecrafthelp
#1341 [19:37] <yBusters_> Time to install the error because the components
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#1343 [19:39] * dbays01 [dbays01@notlogged] has quit. (Ping timeout: 195 seconds)
#1344 [19:39] <yBusters_> It appears so when I install the video card driver: An error occurred while registering one or more components closed installation
#1345 [19:42] <yBusters_> It appears so when I install the video card driver: An error occurred while registering one or more components closed installatio
#1346 [19:42] <yBusters_> It appears so when I install the video card driver: An error occurred while registering one or more components closed installatio
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#1348 [19:44] <yBusters_> Minecraft crashes when you press the key f11 how to fix?
#1349 [19:46] <yBusters_> Minecraft crashes when you press the key f11 how to fix?
#1350 [19:46] * Damiann [Damiann@notlogged] has joined #minecrafthelp
#1351 [19:47] <Lord_Ralex> Stop pressing it?
#1352 [19:47] <yBusters_> Ok
#1353 [19:48] <Damiann> Hey does anyone know where the location for minecraft application is(not .minecraft, the application location that comes from the shortcut)
#1354 [19:49] <yBusters_> How tidy THAT Key Problem?
#1355 [19:49] <mattym> Damiann, If you installed it in the default location, its in Program Files\Minecraft
#1356 [19:50] <Damiann> not there, ill just reinstall, thanks for the help anyway
#1357 [19:51] * madster [madster@notlogged] has joined #minecrafthelp
#1358 [19:52] <madster> How can I connect my MAC version into world of an Xbox player?
#1359 [19:52] * yBusters_ [yBusters_@notlogged] has quit. (Ping timeout: 195 seconds)
#1360 [19:52] <mattym> madster, You cant.
#1361 [19:56] <madster> I cannot play with xbox players?
#1362 [19:57] <madster> Can I transfer my account MAC to ps3 or another console?
#1363 [19:57] <mattym> madster, No.
#1364 [19:58] <madster> where do I find other worlds in multiplayer if i dont know any server?
#1365 [19:58] <Anna> forums
#1366 [19:58] <madster> worlds only work console x console and pc x pc?
#1367 [19:58] <Anna> google, you'd need to search for servers
#1368 [19:58] <Anna> if you're meaning pc
#1369 [19:59] <madster> PC version / Console version
#1370 [19:59] <Anna> console is a different version to pc
#1371 [19:59] <Anna> and multiplayer doesn't work across them, so yea only pc can connect with pc
#1372 [19:59] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1373 [20:01] <madster> thanks for your help, not what I was hoping for.. but I will try to cancel subscription..
#1374 [20:01] <madster> thanks
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#1382 [20:08] <Jack> Hey, I'm having trouble with my account
#1383 [20:09] * Jack is now known as Guest77319
#1384 [20:09] <Guest77319> I brought Minecraft when it was not long released
#1385 [20:09] <Guest77319> I tried to log in and apparently I can only play the demo version
#1386 [20:10] <Guest77319> Although, I have never been emailed a refund
#1387 [20:10] <urielsalis> Guest77319, you see minecraft under games in account.mojang.com/me ?
#1388 [20:10] <Guest77319> Yeah
#1389 [20:10] <urielsalis> Guest77319, and you are logging in with the same account?
#1390 [20:11] <Guest77319> I believe so
#1391 [20:11] <urielsalis> Guest77319, what is your username?
#1392 [20:11] <Guest77319> Tried my old email but I cannot remember the password of the email address to change my password
#1393 [20:11] <Guest77319> I can't remember my username, this was years ago haha
#1394 [20:11] <urielsalis> Guest77319, then you will have to email Mojang
#1395 [20:12] <urielsalis> ??> Guest77319 mojang/email
#1396 [20:12] <Absol> Guest77319: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1397 [20:12] <Absol> Guest77319: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1398 [20:12] <urielsalis> ??> Guest77319 account/trans/id
#1399 [20:12] <urielsalis> ??> Guest77319 account/trans-id
#1400 [20:12] <Absol> Guest77319: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1404 [21:11] * Jason [Jason@notlogged] has joined #minecrafthelp
#1405 [21:12] <Jason> hi
#1406 [21:12] <CubeTheThird> hello Jason
#1407 [21:12] <Jason> Can anyone help me with my issue? I cannot get into my minecraft account
#1408 [21:12] <Jason> I havent played in a long time but i want to now and it isnt working i even tried resetting it
#1409 [21:12] <CubeTheThird> Jason, what happens when you try logging in?
#1410 [21:13] <Jason> It says it is incorrect
#1411 [21:13] <CubeTheThird> Jason, have you been receiving the password reset emails?
#1412 [21:13] <Jason> Only one but when i reset it, it did not work
#1413 [21:13] <CubeTheThird> ??> Jason login/throttle
#1414 [21:13] <Absol> Jason: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1415 [21:14] <Absol> Jason: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1416 [21:14] <Jason> I cant play now?!?
#1417 [21:15] <CubeTheThird> Jason, you'll either have to wait for the throttling to stop, or connect using a different network
#1418 [21:15] * Len [Len@notlogged] has joined #minecrafthelp
#1419 [21:15] <Jason> Can i try on my phone?
#1420 [21:15] <Jason> LTE?
#1421 [21:16] <CubeTheThird> Jason, sure. Be careful about data usage though
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#1423 [21:19] <Jason> did not work
#1424 [21:19] <CubeTheThird> Jason, you tried the new password after the reset?
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#1426 [21:33] * Anzhelika|Away is now known as Anzhi
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#1428 [21:35] * Absol kicked DanTDM from #minecrafthelp (Reason: anTDM :You are not him. Do not impersonate because it's terrible (#435))
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#1432 [22:14] <ezra> #minecrafthelp
#1433 [22:14] <pie_flavor> yes
#1434 [22:15] <ezra> Having issues starting Minecraft for the first time. there's an openGL error everytime I start, and Minecraft crashes.
#1435 [22:15] <ezra> I updated all drivers, to no avail
#1436 [22:16] <pie_flavor> ezra: you have been in here before, have you not?
#1437 [22:16] <ezra> Yes. 2 or 3 days ago.
#1438 [22:16] <ezra> Just didn't have time to update everything then
#1439 [22:16] <pie_flavor> OK, but were you given a driver?
#1440 [22:16] <pie_flavor> and did you install it?
#1441 [22:16] <ezra> I wasn't given a driver, i downloaded the newest from Nvidia and installed it
#1442 [22:17] <pie_flavor> And then restarted your computer?
#1443 [22:17] <ezra> yes
#1444 [22:17] <CubeTheThird> do you have a crash report?
#1445 [22:18] <ezra> http://paste.ubuntu.com/23423619/
#1446 [22:19] <CubeTheThird> do you have a dxdiag report?
#1447 [22:20] * yaseenmc [yaseenmc@notlogged] has joined #minecrafthelp
#1448 [22:21] <yaseenmc> hello
#1449 [22:21] <pie_flavor> yaseenmc: hello
#1450 [22:21] <yaseenmc> i need help please
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#1452 [22:22] <pie_flavor> with what?
#1453 [22:22] * test is now known as Guest95232
#1454 [22:23] <Guest95232> minecraft pe on ipad mini is crashing. the world size 1mb only. i reduced the render distance to 4 chunks. but not much help. it's crashing after screen "building terrain" immediately.
#1455 [22:23] <yaseenmc> whenever i try play miecraft it sends me to a site that checks if i need to update my graphics cards or driivers i update everythign but still when i try to open minecraft it crashes me
#1456 [22:23] <CubeTheThird> yaseenmc, do you have a dxdiag report?
#1457 [22:23] <mattym> Guest95232, There is an issue with the current version on some Apple devices, you will need to wait to see if the next update/patch resolves it.
#1458 [22:23] <yaseenmc> yes i do
#1459 [22:23] <yaseenmc> im on windows
#1460 [22:24] <CubeTheThird> yaseenmc, give a URL to it here
#1461 [22:24] <yaseenmc> http://paste.ubuntu.com/23423622/
#1462 [22:24] <yaseenmc> that is it
#1463 [22:24] <CubeTheThird> yaseenmc, yes, one moment
#1464 [22:25] <yaseenmc> thanks
#1465 [22:25] <yaseenmc> I've also gone on the device manager and enabled everything there and it says everything is running correctly
#1466 [22:27] <CubeTheThird> yaseenmc, try download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_15.20.1055.0_W10x64_A.zip?acerid=635735819345963570&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-552G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1467 [22:27] <yaseenmc> its downloading what does it do ?
#1468 [22:27] <CubeTheThird> yaseenmc, it's an update for your graphics drivers from acer
#1469 [22:27] <yaseenmc> ok thanks
#1470 [22:30] <yaseenmc> I've installed it
#1471 [22:30] <CubeTheThird> yaseenmc, you ran the setup?
#1472 [22:31] <yaseenmc> how do i do that
#1473 [22:31] <yaseenmc> its a file folder ?
#1474 [22:31] <yaseenmc> is it some adm catalyst thing
#1475 [22:32] <ezra> sorry, had to step away. dxdiag report is here http://paste.ubuntu.com/23423601/
#1476 [22:34] <ezra> is it that bad? :)
#1477 [22:34] <CubeTheThird> yaseenmc, ya, open the zip file, and run the setup from there
#1478 [22:35] <CubeTheThird> ezra, one sec
#1479 [22:35] <yaseenmc> yeah its runnig
#1480 [22:36] <CubeTheThird> ezra, hmm that's strange. As far as I can tell your drivers are indeed up to date
#1481 [22:36] <yaseenmc> yeah thats the problem
#1482 [22:36] <yaseenmc> do i still need the amd cataylst thingy
#1483 [22:36] <ezra> do you recommend uninstalling/reinstalling?
#1484 [22:36] <CubeTheThird> ezra, hmm. Try this: run the driver installer, choose custom install, and do a clean install
#1485 [22:36] <yaseenmc> do you do that throguh device manager if so i've done it
#1486 [22:37] <ezra> already ran a custom clean install on the driver.
#1487 [22:37] <mattym> yaseenmc, Only the messages with your name at the start are for you.
#1488 [22:37] <mattym> yaseenmc, You need to do the driver install from the file you downloaded.
#1489 [22:37] <CubeTheThird> ezra, and you rebooted right?
#1490 [22:37] <yaseenmc> oh crap sorry
#1491 [22:38] <ezra> of course
#1492 [22:38] <CubeTheThird> ezra, can you send the Launcher Log?
#1493 [22:38] <yaseenmc> mattym, its currently installing and alaysing
#1494 [22:38] <ezra> launcher log here: http://paste.ubuntu.com/23423658/
#1495 [22:39] <mattym> yaseenmc, Yes, it will let you know when its completed.
#1496 [22:41] <CubeTheThird> ezra, did you try doing a clean install of the game, clearing your .minecraft folder?
#1497 [22:41] <ezra> no i did not.
#1498 [22:41] <ezra> how to clear the .minecraft folder?
#1499 [22:42] <pie_flavor> ?? win/.minecraft
#1500 [22:42] <Absol> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1501 [22:42] <ezra> just to delete the folder after uninstalling?
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#1505 [22:43] <CubeTheThird> ezra, you don't need to uninstall the game. Just delete everything in the folder except for saves, if you have any
#1506 [22:43] <yaseenmc> mattym , it has installed
#1507 [22:44] <ezra> oops. just uninstalled. It was a new computer and never played it here (never worked)
#1508 [22:44] <mattym> yaseenmc, Did it say it was complete or fihished?
#1509 [22:44] <ezra> reinstalling now.
#1510 [22:44] <CubeTheThird> ezra, ok no worries.
#1511 [22:44] <yaseenmc> its finshed installing
#1512 [22:44] <pie_flavor> ezra: the installer is just for a localized copy of Java and a concrete launcher. .minecraft is where everything actually related to minecraft goes.
#1513 [22:45] <mattym> yaseenmc, Restart the computer, then check if Minecraft is working.
#1514 [22:45] <yaseenmc> and there was a option for finsh and i clicked it
#1515 [22:45] <yaseenmc> ok thanks ill be back if its still not working
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#1518 [22:53] <ezra> deleted everything in .minecraft and still getting same error.
#1519 [22:53] <yaseenmc> mattymim bback and its still not working
#1520 [22:53] <ezra> launcher log is here: http://paste.ubuntu.com/23423701/
#1521 [22:53] <mattym> ??> yaseenmc win/reinst
#1522 [22:53] <Absol> yaseenmc: You may need to reinstall the locally installed files that Minecraft puts into place.
#1523 [22:53] <Absol> yaseenmc: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1524 [22:53] <mattym> yaseenmc, Try the instructions Absol wrote.
#1525 [22:53] <ezra> crash report is here http://paste.ubuntu.com/23423703/
#1526 [22:54] <mattym> ezra, Is your monitor plugged directly into your graphics card?
#1527 [22:55] <yaseenmc> crap i accidently deleted everythign
#1528 [22:55] <ezra> umm.. right now I'm remoted into the computer. Makes a difference? I can log in regular if it makes a difference
#1529 [22:56] <ezra> but i was getting the same error when i was at the machine itself
#1530 [22:57] <mattym> ezra, I dont think it will ever work remotely, but physically on the computer, is the monitor plugged directly into the graphics card, not the motherboard.
#1531 [22:57] <ezra> yes
#1532 [22:57] <CubeTheThird> ya don't remote for that
#1533 [22:57] <ezra> ok gimme a min, i'm going to the machine
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#1535 [22:59] <ezra> can't believe this!! I thought i tried it. Apparently remoting into the session messes it all up!
#1536 [23:00] <ezra> it's working now! Thanks! you're all the best!
#1537 [23:00] <CubeTheThird> awesome!
#1538 [23:00] <CubeTheThird> but ya, many remote desktop applications don't support 3D rendering and certain drivers
#1539 [23:00] <kev> i get this error that saids "Problem moving minecraft_staging.exe.tmp to minecraft_staging.exe with error code 32" how do i fix this?
#1540 [23:00] <yaseenmc> i tried to open it up and its not working.....
#1541 [23:00] <yaseenmc> even after i deleted the .minecraft folder
#1542 [23:01] <mattym> kev, Direct all beta launcher issues here https://www.reddit.com/r/Minecraft/comments/59b7m0/help_us_test_the_new_minecraft_launcher_check_the/
#1543 [23:01] <CubeTheThird> yaseenmc, are you getting a crash report?
#1544 [23:01] <yaseenmc> yes
#1545 [23:02] <CubeTheThird> yaseenmc, copy it onto http://paste.ubuntu.com and give the URL here.
#1546 [23:02] <yaseenmc> ok
#1547 [23:03] <kev> cant find it :p
#1548 [23:03] <yaseenmc> http://paste.ubuntu.com/23423720/ here it is cube
#1549 [23:04] <CubeTheThird> yaseenmc, can you also make a new dxdiag report?
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#1551 [23:05] <yaseenmc> yep iill send it
#1552 [23:08] <yaseenmc> how do i do that cube ?
#1553 [23:08] <CubeTheThird> ??> yaseenmc win/dxdiag
#1554 [23:08] <Absol> yaseenmc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1555 [23:11] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#1556 [23:11] <Tyler> Hey guys. So my roommate keeps trying to reset his password and is not getting a password reset email. Any help?
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#1559 [23:12] <CubeTheThird> Tyler, he'll have to contact Mojang about that
#1560 [23:12] <CubeTheThird> ??> Tyler mojang/email
#1561 [23:12] <Absol> Tyler: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1562 [23:12] <Absol> Tyler: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1563 [23:12] <yaseenmc> cube heres the link http://paste.ubuntu.com/23423738/
#1564 [23:13] <yaseenmc> the link for the new dxdiag
#1565 [23:14] <CubeTheThird> yaseenmc, ya same driver error it seems. You'll need to contact Acer about the issue
#1566 [23:14] <yaseenmc> mhmm thanks for the help how do i contact them
#1567 [23:15] <CubeTheThird> http://www.acer.com/ac/en/CA/content/service-contact
#1568 [23:16] <yaseenmc> should i call them
#1569 [23:17] <CubeTheThird> you could try that
#1570 [23:17] <CubeTheThird> tell them you have issues with your graphics drivers and need help fixing it
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#1573 [23:19] <yaseenmc> ok is it going to be an extra fee calling them
#1574 [23:24] <CubeTheThird> I have no idea
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