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#4 [00:13] <layla> umm i forgot the email to my minecraft account and thats what i need to sign in can you help me please?
#5 [00:14] <mattym> ??> layla account/forgot-password
#6 [00:14] <mattym> ??> layla account/forgot-email
#7 [00:14] <Absol> layla: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#8 [00:14] <layla> okay thank you
#9 [00:15] <layla> Wait no i forgot my email please help me
#10 [00:15] <mattym> layla, Nothing we can do to help if you forgot it
#11 [00:16] <layla> cant you use my username to help me?
#12 [00:16] <GreyVulpine> layla - We cannot.
#13 [00:16] <layla> mhm fine i just wasted like 30$ on it :(
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#18 [00:27] <Guest50493> hello. i was wondering if i could change my email adress to my minecraft account? i dont remember the email
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#21 [00:29] <Guest50493> i lost my email adress is there anyway i could sign in to minecraft with my username?
#22 [00:31] <Guest50493> hello? is anyone here its been 4 mins since my last message
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#32 [01:16] <rondy2436> windows 10 extremely low fps (1or 2 fps)
#33 [01:16] <mattym> ??> rondy2436 win/dxdiag
#34 [01:16] <Absol> rondy2436: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#43 [02:46] <Mojica> why I can't play minecraf! >:l how i can fix I't why I can'tplay even demo minecraft
#44 [02:48] <Andrio> What happens when you try?
#45 [02:48] <Mojica> Hey don't say calm down1 because I'l gonna ruled you1
#46 [02:49] <Andrio> All right then.
#47 [02:50] <Mojica> faster faster couse I'l gonna rule you!
#48 [02:50] <Mojica> faster
#49 [02:50] <Mojica> faster
#50 [02:50] <Mojica> faster
#51 [02:50] <Mojica> faster
#52 [02:50] * Absol kicked Mojica from #minecrafthelp (Reason: ojica :Stop spamming)
#53 [02:50] <Andrio> That's fairly fast.
#54 [02:51] <Lutzee> I...
#55 [02:51] <Andrio> You.
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#58 [03:09] <aeth> is anyone online and available to help?
#59 [03:09] <aeth> im having an issue with running forge and optifine at the same time. im running forge atm, but optifine doesnt seem to even be recognized
#60 [03:09] <aeth> and id like to have optifine run so that i can tweak the settings for performance
#61 [03:10] <Lutzee> ??> aeth mods
#62 [03:10] <Absol> aeth: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#63 [03:10] <Absol> aeth: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#64 [03:11] <aeth> oops. i was just told that esper may be able to help
#65 [03:11] <Lutzee> aeth: Yes, but not this channel :p
#66 [03:11] <aeth> lol i know now
#67 [03:12] <aeth> im in ftb now
#68 [03:12] <Lutzee> I also said the same over on freenode x{
#69 [03:12] <Lutzee> xP
#70 [03:12] <aeth> rip :c
#71 [03:12] <Lutzee> Also if you had read the topic you'd have seen we don't support mods >:D
#72 [03:13] <aeth> the guy who told me about esper didnt say which channel, and i didnt see that in the topic
#73 [03:13] <aeth> but thanks for telling me about ftb, i didnt see it in the channel list
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#76 [03:22] <cedbd> Hello, is it here I ask for help ?
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#88 [05:28] <MadDogzz> I have a problem, i can't download Minecraft. I tried the alternative download. It says that it can't start the Minecraft Runtime Environment and that is the most likely by a corruption. Please reinstall Minecraft. I reinstalled it so many times but it won't work. Can someone help me?
#89 [05:29] <MadDogzz> I installed it on a different pc and it worked. I don't understand why I can't download it
#90 [05:29] <MadDogzz> on this pc
#91 [05:29] <MadDogzz> laptop*
#92 [05:30] <GreyVulpine> On your laptop, head to your c:\program files\minecraft\ folder, delete the runtime folder, then try minecraft again
#93 [05:30] <MadDogzz> OK, I'm gonna try it
#94 [05:34] <MadDogzz> There aren't finding results...
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#96 [05:36] <MadDogzz> Do I have to install the alternative or the normal version of Minecraft?
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#98 [05:37] <GreyVulpine> MadDogzz - Just the version from https://minecraft.net/en/download/
#99 [05:38] <MadDogzz> OK, gonna try it
#100 [05:38] <MadDogzz> Do I have to repair or remove Minecraft?
#101 [05:41] <GreyVulpine> If you're getting that, you already have minecraft installed.
#102 [05:41] <GreyVulpine> Cancel out of that.
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#105 [05:43] <GreyVulpine> MadDogzz - Head to c:\program files (x86) -- do you see a minecraft folder there?
#106 [05:43] <MadDogzz> On my pc or downloads?
#107 [05:43] <GreyVulpine> On your PC
#108 [05:43] <MadDogzz> Got it
#109 [05:44] <GreyVulpine> Do you see a minecraft folder?
#110 [05:44] <MadDogzz> Yes, I clicked on it
#111 [05:44] <GreyVulpine> Do you see a runtime folder inside?
#112 [05:44] <MadDogzz> Yes
#113 [05:44] <GreyVulpine> Delete the runtime folder.
#114 [05:44] <GreyVulpine> Then re-run minecraft
#115 [05:44] <MadDogzz> I did already removed it...
#116 [05:45] <MadDogzz> I removed it already*
#117 [05:45] <GreyVulpine> Okay, and did minecraft work after that?
#118 [05:45] <MadDogzz> I'm gonna try it
#119 [05:46] <MadDogzz> It downloads faster than before
#120 [05:46] <MadDogzz> No, it won't work
#121 [05:47] <MadDogzz> The folder 'game' was removed too... I think that's the problem
#122 [05:47] <GreyVulpine> What error do you get?
#123 [05:49] <MadDogzz> 'Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.'
#124 [05:49] <GreyVulpine> ??> MadDogzz tools/hjt
#125 [05:49] <Absol> MadDogzz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#126 [05:49] <Absol> MadDogzz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#127 [05:50] <MadDogzz> OK, i will see.. I have to go now. I will try it later this day
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#130 [05:59] <prototype464> Hello?
#131 [06:00] <prototype464> I have a crashing issue, something about minidumps not being enabled.
#132 [06:00] <prototype464> I cannot lkoad singleplayer, and it crashes sometimes upon entering multiplayer.
#133 [06:01] <prototype464> I also crash 2 - 3 times after clicking start, then it works and crashes when I join a server.
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#136 [06:07] <prototype464> Hello?
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#145 [06:50] <Gage> I NEED HELP WITH MY 1.10.: sound I have optifine but my 1.8 volume works
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#148 [06:51] <Guest69001> i cant play minecraft because it says my drivers need to be updated http://paste.ubuntu.com/23441713/
#149 [06:52] <Guest69001> how can i solve this problem
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#151 [06:53] <Guest69001> how can i update my drivers to play minecarft
#152 [06:53] <Gage> Dude be patient
#153 [06:56] <Gage> Guest All You Have To Do Is Go To A Computer Shop And Update The Drivers
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#158 [07:10] <goldrose479j> d
#159 [07:10] <goldrose479j> d
#160 [07:10] <goldrose479j> d
#161 [07:10] <goldrose479j> dd
#162 [07:10] * Absol kicked goldrose479j from #minecrafthelp (Reason: oldrose479j :Stop spamming)
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#174 [07:38] <JustReloaded> I can not log in
#175 [07:38] * feizhao1990 [feizhao1990@notlogged] has joined #minecrafthelp
#176 [07:39] <feizhao1990> Set run directory to E:\我的世界 Native Launcher Version: 307 Operating System: Windows 8 Pro Application Hash: 40a55daa6845b0e1e797461386a218193b14e7d6 Application Data directory: C:\Users\anli\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: E:\我的世界 Start dir: E:/我的世界 Launcher dir: E:/我的世界/game TmpDir dir: E:/我的世界/game Java Launcher hash: Java Version: x64: 1 LauncherConfiguration fr
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#178 [07:39] <feizhao1990> why windows10 running probiemm
#179 [07:40] <feizhao1990> ?
#180 [07:41] <feizhao1990> ??
#181 [07:43] <feizhao1990> how to do?
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#186 [07:48] <feizhao1990> how windows10 no running
#187 [07:49] <blockieshotsie> Question: I bought minecraft way back, now when I login to my mojang account it seems that I have to buy the game again.. what to do?
#188 [07:49] * juancamilo [juancamilo@notlogged] has joined #minecrafthelp
#189 [07:49] <juancamilo> juancamilo9
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#191 [07:50] <Hard_DreamZz> Hi, my problem is that i had accesed at least 7 times to mojang.com , at the time of login in to my minecraft account at Minecraft.net I cant acces and I dont know why!! can some one help me?
#192 [07:51] <feizhao1990> sonbodu here??
#193 [07:51] <feizhao1990> sombody here?
#194 [07:53] <blockieshotsie> feizhao1990: have you checked google? "windows 10 minecraft not running" gave quite lot of answers.
#195 [07:53] * Chromaryu sighs
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#197 [08:02] <Hard_DreamZz> Hi, I have atrouble. I had been trying to acces my Minecraft account at least 10 Times, but nothing had worked for me. I had tryied to write the same credentials, but they dont match. Please Help!
#198 [08:03] <Chromaryu> ??> Hard_DreamZz login/throttle
#199 [08:03] <Absol> Hard_DreamZz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#200 [08:03] <Absol> Hard_DreamZz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#201 [08:04] <Hard_DreamZz> Okay, I am really thankful, Thanks!
#202 [08:04] <Hard_DreamZz> yesterday at night time I was having the same trouble
#203 [08:06] <Hard_DreamZz> I am recording if i could send it to you!
#204 [08:11] * Piotzamatos [Piotzamatos@notlogged] has joined #minecrafthelp
#205 [08:14] <Hard_DreamZz> Hi Again, Absol does stil there?
#206 [08:14] * Piotzamatos [Piotzamatos@notlogged] has quit. (Client Quit)
#207 [08:14] <Hard_DreamZz> Absol, changed my password, but i stil doesn´t work!!
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#210 [08:23] * Hard_DreamZz [Hard_DreamZz@notlogged] has joined #minecrafthelp
#211 [08:23] <Hard_DreamZz> Hi, theres an email where I can send a video where i am showing a trouble accesing my minecraft account?
#212 [08:24] * MadDogzz [MadDogzz@notlogged] has joined #minecrafthelp
#213 [08:25] <MadDogzz> Can someone help me? I can't download Minecraft because of error 307
#214 [08:30] <MadDogzz> What can i do?
#215 [08:30] <Chromaryu> Hard_DreamZz, ... didn't you read Absol>
#216 [08:31] <MadDogzz> Yes i did
#217 [08:31] <Chromaryu> ??> MadDogzz win/dxdiag
#218 [08:31] <Absol> MadDogzz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#219 [08:31] <Chromaryu> AH NO
#220 [08:31] <Chromaryu> ??> MadDogzz win/reinst
#221 [08:31] <Absol> MadDogzz: You may need to reinstall the locally installed files that Minecraft puts into place.
#222 [08:31] <Absol> MadDogzz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#223 [08:31] <MadDogzz> Ok, gonna try that as soon as possible
#224 [08:32] <Hard_DreamZz> Absol
#225 [08:32] <Chromaryu> Hard_DreamZz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#226 [08:32] <Chromaryu> wait 3 hour.
#227 [08:32] <Hard_DreamZz> but the problem is since yesterday
#228 [08:33] <Chromaryu> Hmm.
#229 [08:33] <Chromaryu> Hard_DreamZz, Wait 3 hour. then come back
#230 [08:33] <Hard_DreamZz> Okay
#231 [08:34] <Hard_DreamZz> I will reply if it work or if didnt at12:30 ok?
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#233 [08:34] <MadDogzz> Do someone know how I can fix error 307?
#234 [08:34] <Hard_DreamZz> enter Minecraft directory
#235 [08:34] <MadDogzz> How?
#236 [08:35] <Hard_DreamZz> press key Windows+R
#237 [08:35] <Hard_DreamZz> and write %appdata%
#238 [08:35] <MadDogzz> Where is that key?
#239 [08:35] <Hard_DreamZz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag look, here are better instructions!
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#241 [08:35] <MadDogzz> Ok, thnx
#242 [08:36] <Hard_DreamZz> Windows is between Ctrl and Alt, and R key
#243 [08:37] <MadDogzz> I see... thnx
#244 [08:38] <MadDogzz> I am at %appdata%
#245 [08:39] <Hard_DreamZz> enter .minecraft
#246 [08:39] <MadDogzz> I did
#247 [08:39] <MadDogzz> Than?
#248 [08:39] <Hard_DreamZz> enter Dialog
#249 [08:40] <MadDogzz> i don't see that
#250 [08:40] <Hard_DreamZz> oh
#251 [08:40] <MadDogzz> It isn't there
#252 [08:40] <Hard_DreamZz> sorry
#253 [08:40] <Hard_DreamZz> sont find for DIalog
#254 [08:40] <Hard_DreamZz> dont search for Dialog
#255 [08:41] <Hard_DreamZz> open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again.
#256 [08:42] <MadDogzz> There is no 'Dirictory' or something like that
#257 [08:42] <MadDogzz> Directory*
#258 [08:42] <blockieshotsie> Got the feeling that my question might be buried in the chat.. is it ok to repost?
#259 [08:42] <MadDogzz> Yes, that's ok
#260 [08:43] <Hard_DreamZz> MadDogzz: don´t search for Dialog or Directory
#261 [08:43] <MadDogzz> What do i have to do than?
#262 [08:43] <MadDogzz> :)
#263 [08:44] <MadDogzz> Then*
#264 [08:44] <Hard_DreamZz> open .minecraft
#265 [08:44] <MadDogzz> I did
#266 [08:44] <Hard_DreamZz> and erase everything exept for ¨saves¨
#267 [08:44] <blockieshotsie> Question: I bought minecraft way back, now when I login to my mojang account it seems that I have to buy the game again.. what to do?
#268 [08:45] <MadDogzz> Ok, i erased all, only 'saves'
#269 [08:45] <Hard_DreamZz> thats what is happening to me, wait 3 hour without trying to log and come back to talk with real help :)
#270 [08:46] <Hard_DreamZz> MadDogzz: try to download Minecraft again and try to play. Good Luck!
#271 [08:46] <MadDogzz> The MC with the laucher or the altarnative Minecraft download?
#272 [08:48] <MadDogzz> Gonna try the normal one...
#273 [08:50] <MadDogzz> It won't work... What can i do else?
#274 [08:51] <MadDogzz> I have to go, I will come back soon
#275 [08:58] <Hard_DreamZz> he left
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#277 [08:58] <Hard_DreamZz> he should try the one with java
#278 [08:58] <Ger> HI I CANT ACCESS MY ACCOUNT
#279 [08:58] <Hard_DreamZz> what does it says
#280 [08:59] <Ger> INVALD EMAIL OR PASSWORD IN EVEN REG A NEW ACCOUNT AND CANT ACCESS THAT
#281 [09:00] <Ger> i tried reseting my password and it said successful and i still can't log in
#282 [09:01] <Ger> The two account email address are Geradbcarter@gmail.com or Thecastletowninn@gmail.com
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#299 [09:44] <barkris123> the minecraft says offline
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#305 [10:01] <Frosch> Hello, i need help regarding my account i have only paypal document
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#312 [10:21] <InspectorMC> Please help, my .minecraft folder wont create
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#319 [10:35] <thekins133> hello, my minecraft keeps shutting down after i open my world. is this a known issue? i have tried uninstalling and reinstalling the game and nothing helps.
#320 [10:37] <Ambyth> Hello, People i am having issue's with even starting up the game. # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005f9148fb, pid=3460, tid=3912 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C
#321 [10:37] <Ambyth> ive got he latest updates of everyting...
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#325 [10:39] <thekins133> i am having the same error. ive tried restarting my computer, uninstalling the file entirely and reinstalling as if it were a new program. it says something along the lines of java cannot support the file.
#326 [10:39] <thekins133> i am having the same error. ive tried restarting my computer, uninstalling the file entirely and reinstalling as if it were a new program. it says something along the lines of java cannot support the file.
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#328 [10:40] <Ambyth> no idea what its about tryd the bugtracker they send me to someone's other post and there they say its a graphics problem.
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#330 [10:40] <EcK_evilmau5> Hola?
#331 [10:41] <Ambyth> but ive got all the latest updates from jave direct draw my vid driver etc
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#333 [10:41] <EcK_evilmau5> Hi?
#334 [10:41] <EcK_evilmau5> My minecraft did not rin
#335 [10:41] <EcK_evilmau5> run*
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#337 [10:42] <EcK_evilmau5> HEP
#338 [10:42] <Jay> When I press Play it won't load any help?
#339 [10:43] <thekins133> ive turned down my graphics to see if that helps. it does not. my laptop is brand new and fully supports any game similar to this. i have windows 7. ive never had this issue. it allows me to log in, hit "play", select a world (even create a new world) but then when the world is loading, it freezes and shuts down the game.
#340 [10:44] <Ambyth> strange thing is ive ran minecraft on the exact same build pc and it worked perfectly...
#341 [10:44] <thekins133> exatly. i havent logged into minecraft for a few months, so i figured it was just something on my end. but after troubleshooting everything, it seems we all have the same problem.
#342 [10:45] <jack123> my mine craft acount wont let me in even wene i jest reset my password and it says mine craft authauntication severs might be down?
#343 [10:46] <thekins133> i think it is a server problem.
#344 [10:46] <jack123> so cane it get fixed
#345 [10:47] <thekins133> i really hope this get fixed soon. my nieces birthday is next week and i told her id buy her the game and teach her how to play it. but im not purchasing a game if mine is having issues like this.
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#347 [10:47] <jack123> gtg bye
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#349 [10:49] <thekins133> please help, any time i log in to my minecraft, hit "play" and try loading a world, it freezes and the game shuts down.
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#351 [10:50] <paolokid> cccccccc
#352 [10:50] <paolokid> egergt
#353 [10:50] <paolokid> rehr
#354 [10:50] <paolokid> h
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#358 [10:53] <Ambyth> So yeah, no idea who too ask for help, or even what the issue is.
#359 [10:53] <EcK_evilmau5> help
#360 [10:53] <Ambyth> all i see is wierd code language ..
#361 [10:54] <Ambyth> something with core dump? who knows
#362 [10:54] <EcK_evilmau5> Alguien que me ayude?
#363 [10:54] <Ambyth> i will stick around if its gods will maybe someone knows something about this problem.
#364 [10:57] <EcK_evilmau5> Okay
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#368 [11:09] <Ambyth> i dont want to be rude but this Minecraft help chat is useless Goodbye
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#371 [11:11] <CupDogMOnster> Heii
#372 [11:12] <CupDogMOnster> My mincraft have a problem it says if i join a server : java.lang.NullPointerException
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#380 [11:17] <CupDogMOnster> My mincraft have a problem it says if i join a server : java.lang.NullPointerException
#381 [11:17] <InspectorMC> Hi there, my .minecraft folder will not generate
#382 [11:18] <CupDogMOnster> My mincraft have a problem it says if i join a server : java.lang.NullPointerException
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#387 [11:26] <Ambyth> #help a minecraft player..
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#391 [11:29] <Lizzy_here> Hi , i'm going to be very specific about this ! ....My friends Minecraft keeps crashing everytime she tries to load her world , we have try to reinstall both java and minecraft TWICE and delete the .Minecraft file (also tried restarting the computer) but it still keeps crashing , i'm usually good at stuff like that but this seems to be a problem way outta my league , could anybody please help with some tips ? :) would be much obliged
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#394 [11:30] <bird191_> Is anyone here that can help with project ozone 2 crashes or can redirect to a place where I can get help? I have been crashing within a few minutes from loading in the world here is the error log http://pastebin.com/1JcMs3fA
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#399 [11:37] <bird191> Is anyone here that can help with project ozone 2 crashes or can redirect to a place where I can get help? I have been crashing within a few minutes from loading in the world here is the error log http://pastebin.com/1JcMs3fA
#400 [11:37] <bird191> project ozone 2 is a modpack on the curse launcher for minecraft 1.7.10
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#402 [11:42] <bird191> let me know of anymore information i can give you
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#407 [11:55] <blockieshotsie> Question: I bought minecraft way back, now when I login to my mojang account it seems that I have to buy the game again.. what to do?
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#416 [12:24] <mattym> blockieshotsie, Are you sure you are using the correct account?
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#421 [12:25] <jordan_> minecraf
#422 [12:26] <jack123> back
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#426 [12:27] <jack123> so does eney one know why i cant acces to my mine craft acount?
#427 [12:27] <mattym> jack123, What do you mean, what happens when you try?
#428 [12:27] <jack123> my mine craft acount wont let me in even wene i jest reset my password and it says mine craft authauntication severs might be down?
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#430 [12:28] <mattym> ??> jack123 tools/hjt
#431 [12:28] <Absol> jack123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#432 [12:28] <Absol> jack123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#433 [12:29] <jack123> i,m at school so i can not do that
#434 [12:29] <mattym> jack123, Is the problem on your home computer or the schools?
#435 [12:30] <jack123> school computer but i havent trayed at home becuse i dont have the time
#436 [12:31] <jack123> and i cant find my laptop charging cord
#437 [12:31] <mattym> jack123, If your getting that error on the school computer, then is been blocked purposely. Nothing you can do to fix that.
#438 [12:31] <jack123> at home
#439 [12:32] <jack123> but heres the kiker i can use my mojang acount but not my minecraft acount?
#440 [12:32] <DopeGhoti> So the problem was at school until we told you that it's blocked there, and now suddenly it's at home where you just said you've not tried because you don't have time?
#441 [12:32] <jack123> it up right know
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#443 [12:34] <Tami> Hello, i cant login to my account. It says "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked.
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#446 [12:36] <AG13_> Why can't I do anything but play the demo even though I verified and paid for my account
#447 [12:36] <AG13_> I used to be able to and now I can't
#448 [12:41] <mattym> ??> Tami tools/hjt
#449 [12:41] <Absol> Tami: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#450 [12:41] <Absol> Tami: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#451 [12:42] <mattym> AG13_, Are you sure you are logging into the correct Mojang account?
#452 [12:44] <AG13_> \yes smh
#453 [12:44] <AG13_> ya'll sold false prodcut
#454 [12:44] <AG13_> product*
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#456 [12:49] <Tami> I will do this
#457 [12:49] <Tami> Wait
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#459 [12:51] <Tami> Thank you very much, i solved it! Anything wrote the minecraft mojang ip in the hosts file!
#460 [12:53] <Tami> @mattym @Absol Thank you <3
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#463 [13:09] <NezzPlays> I
#464 [13:09] <NezzPlays> I
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#466 [13:09] <NezzPlays> III
#467 [13:09] <NezzPlays> L
#468 [13:09] <NezzPlays> HEGF
#469 [13:09] <NezzPlays> H NEGJHFrfjkjdhn abhrfjgj
#470 [13:09] <NezzPlays> jhksergb thgh v
#471 [13:09] <NezzPlays> Thug
#472 [13:09] <NezzPlays> Help me
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#475 [13:10] <JulesMegens2003> http://paste.ubuntu.com/23443180/
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#477 [13:10] <JulesMegens2003> http://paste.ubuntu.com/23443180/
#478 [13:11] <JulesMegens2003> why my minecraft doesnt work
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#480 [13:12] <JulesMegens2003> http://paste.ubuntu.com/23443180/
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#482 [13:13] <mattym> JulesMegens2003, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#494 [13:38] <tainan> ok
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#500 [13:52] <Hard_DreamZz> mm hi
#501 [13:53] <Mod> Tntmod
#502 [13:53] <Hard_DreamZz> y triend at 12:30 to connect my Minecraft account, but it doesn´t work since yesterday
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#504 [13:54] <Hard_DreamZz> i enter minecraft.net but when i try to login i tells me an error
#505 [13:54] <Hard_DreamZz> i had everything!!
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#508 [14:12] <Hyped> Hey
#509 [14:12] <Hyped> Help?
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#514 [14:21] <deadralive> Hello!
#515 [14:21] <deadralive> Can anyone help me with accessing my minecraft account? It's been like 2 years or something since I played, and I'm sure I didn't forget my password cause I wrote it down
#516 [14:21] <deadralive> Does anyone know how I can retrieve my account? 23€ is kinda alot for me ;)
#517 [14:22] <mattym> ??> deadralive mojang/email
#518 [14:22] <Absol> deadralive: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#519 [14:23] <Absol> deadralive: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#520 [14:23] <mattym> deadralive, Fill out the form Absol linked
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#523 [14:24] <deadralive> Thanks alot!
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#533 [14:47] <raiden125> i jest trayed to nget on my craft and i cant
#534 [14:47] <raiden125> mine
#535 [14:48] <raiden125> eney one there
#536 [14:49] <DopeGhoti> ey imn't Cher wet yore rtynig 2 sey
#537 [14:50] <raiden125> I tryed to login on mycraft and it wodent let me
#538 [14:52] <raiden125> i,m loged in on mojang and then trayed to login to minecraft.net and codent
#539 [14:56] <raiden125> am im i chating with an AI
#540 [14:56] <Padawan> No, we're humans. We just can't understand you...
#541 [14:57] <raiden125> is there a phone number can use?
#542 [14:57] <Lord_Ralex> No
#543 [14:57] <DopeGhoti> there are many phone numbers can use.
#544 [14:57] <DopeGhoti> I am fond of seven.
#545 [14:57] <DopeGhoti> But the other nine numbers are pretty cool.
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#550 [15:01] <Deadralive> Dear sir/madam, I tried to make a new account for repurchasing minecraft, because I really want to play again. It worked, I made a new account with my new email adress and I could login. I tried to log back in but it said i used the wrong password so I used 'forgot my password' It worked but afterwards I couldn't login again. So i tried forgot password once again but I ain't getting any emails now. I just want to repurchase and play t
#551 [15:02] <Laimikko> I cant open minecraft I have an account already
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#555 [15:05] <Deadralive> Hope you guys will be able to help me out ;)
#556 [15:09] <Deadralive> ?
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#560 [15:18] <Deadralive> Guys, I'd love to get the "reset password email" to my mailbox. Could you just send it so I can buy your game?
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#566 [15:23] <Oscar> I cant connect to my minecraft account after not playing it for a few years so i tried to set up a mojang account but it said i have allready linked it but cant remember the mojang account i linked it with
#567 [15:24] * Cheeze_Maniac [Cheeze_Maniac@notlogged] has joined #minecrafthelp
#568 [15:24] <Cheeze_Maniac> Hello?
#569 [15:25] <Deadralive> I can't login to my mojang account I just created. The reset email doesn't work it seems like. Please help
#570 [15:25] <Cheeze_Maniac> *ahem* I would appreciate help, please.
#571 [15:25] <PrestonFTW> Cheeze_Maniac you gotta explain your issue
#572 [15:25] <Cheeze_Maniac> Okay
#573 [15:25] <Cheeze_Maniac> When I run Minecrafy
#574 [15:26] <Cheeze_Maniac> XD *minecraft
#575 [15:26] <Cheeze_Maniac> It opens the laucnher
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#577 [15:26] <Cheeze_Maniac> I am Cheeze_Maniac, playing latest version
#578 [15:26] <Cheeze_Maniac> and when I see news and old updates
#579 [15:26] <Cheeze_Maniac> I know it'd completely done with loading
#580 [15:27] <Cheeze_Maniac> Then the big button at the bottom lights up to "Play"
#581 [15:27] <Cheeze_Maniac> I press it, the window closes, (like normal)
#582 [15:27] <Cheeze_Maniac> then...
#583 [15:27] <Cheeze_Maniac> It opens again with a crash report.
#584 [15:27] <Cheeze_Maniac> I can't even get to the game itself
#585 [15:27] <Cheeze_Maniac> Just the launcher, and no further
#586 [15:28] <Deadralive> This is fun. Getting ignored LOL. :(
#587 [15:28] <Cheeze_Maniac> Please, if anyone knows what's up, help me out.
#588 [15:28] <Cheeze_Maniac> I have Windows 7
#589 [15:28] <Cheeze_Maniac> Dell (Intel) Laptop
#590 [15:29] <Padawan> Deadralive: Gotta wait until someone knows the answer. This is a community help room.
#591 [15:29] <Padawan> Cheeze_Maniac: What does the crash report say?
#592 [15:29] <Cheeze_Maniac> Do I type it here?
#593 [15:29] <Padawan> Not the entire thing. You'll get kicked off.
#594 [15:29] <DopeGhoti> ??> Cheeze_Maniac pastebin
#595 [15:29] * DopeGhoti looks at Absol
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#596 [15:30] <DopeGhoti> Use e. g. https://paste.ubuntu.org to provide us a link.
#597 [15:30] <Deadralive> I'm sorry. I thought you guys were mojang employees.
#598 [15:30] <DopeGhoti> Sorry, we're just a community of volunteers who try to be helpful
#599 [15:31] * Lord_Ralex looks at DopeGhoti
#599 [15:31] * DopeGhoti looks at Lord_Ralex
#599 [15:31] <DopeGhoti> (we also stare a lot)
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#602 [15:33] <daan2000daan> hallo?
#603 [15:34] <Deadralive> I'm sorry ;)
#604 [15:34] <daan2000daan> I get a error when i joins a online server : java.net.connectexception
#605 [15:34] <Deadralive> Could it be that I tried logging in to much? I might just have to wait several minutes? Just want the account up and running to buy MC again ;)
#606 [15:35] <daan2000daan> I did the severeal times
#607 [15:35] <grandrolf> Deadralive: could be, there's a throttle
#608 [15:35] <grandrolf> ??> Deadralive login/throttle
#609 [15:35] <Absol> Deadralive: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#610 [15:36] <Absol> Deadralive: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#611 [15:36] <Deadralive> Thanks a lot!
#612 [15:37] <Deadralive> That might be the case.
#613 [15:37] <Cheeze_Maniac> >>>>>>>>>>>>>>>>>>> Okay
#614 [15:37] <Cheeze_Maniac> Spamming
#615 [15:37] <Cheeze_Maniac> Spamming
#616 [15:37] <Cheeze_Maniac> Spamming
#617 [15:37] <Cheeze_Maniac> okay
#618 [15:37] <Deadralive> Could I bypass it by using a VPN, maybe?
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#620 [15:39] <grandrolf> ??> Cheeze_Maniac launcher/crash-log
#621 [15:39] <Absol> Cheeze_Maniac: We need to see your crash log, which appears after a crash.
#622 [15:39] <Absol> Cheeze_Maniac: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#623 [15:40] <Deadralive> Cool Grandolf, I bypassed it by using a vpn ;)
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#627 [15:44] <Aura> Guys i cant find any twitch icon in the setting D: they remove it?
#628 [15:44] * Cheeze_Maniac [Cheeze_Maniac@notlogged] has quit. (Ping timeout: 195 seconds)
#629 [15:46] <mattym> Aura, Yes.
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#632 [15:49] <Cheeze_Maniac> Hooray!
#633 [15:49] <Cheeze_Maniac> I am back!
#634 [15:50] <Cheeze_Maniac> And not lagging really bad this time.
#635 [15:50] <Cheeze_Maniac> Would the person who is willing to help say: "potato"
#636 [15:50] <DopeGhoti> Broccoli.
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#638 [15:51] <Cheeze_Maniac> -_- I am being serious
#639 [15:51] <Cheeze_Maniac> Would the person who is willing to help say: "potato"
#640 [15:51] <DopeGhoti> Please state the nature of the Minecraft emergency. If someone who is here has time, the will address it.
#641 [15:51] <Cyvius> Hello there, i have a problem with an openong crash on windows 8 and i can't even play the game
#642 [15:52] <Cheeze_Maniac> Okay
#643 [15:52] <Cheeze_Maniac> Uhh, when I open the launcher, it shows the play button. When I click it, it leads me to the launcher again with a crash report
#644 [15:52] <Cheeze_Maniac> >>>:::>>>:::>>>:::>>>:::
#645 [15:52] <DopeGhoti> ??> Cheeze_Maniac launcher/crash-log
#646 [15:52] <Absol> Cheeze_Maniac: We need to see your crash log, which appears after a crash.
#647 [15:52] <Absol> Cheeze_Maniac: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#648 [15:53] <Cheeze_Maniac> I don't have Ubuntu anymore
#649 [15:53] <Cheeze_Maniac> I have Windows 7
#650 [15:53] <DopeGhoti> It does not matter
#651 [15:53] <Cheeze_Maniac> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 11/7/16 3:53 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWin
#652 [15:53] <DopeGhoti> or if you really don't want to use that site, you can use http://hastebin.com or https://sprunge.us
#653 [15:53] <DopeGhoti> _do not_ just paste it here as it will get truncated.
#654 [15:54] <Cheeze_Maniac> oh
#655 [15:54] <Cheeze_Maniac> sorry
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#657 [15:55] <Cyvius> Mr. DopeGhoti could you help me? i'm afraid i have the same problem
#658 [15:56] <DopeGhoti> ??> Cyvius launcher/crash-log
#659 [15:56] <Absol> Cyvius: We need to see your crash log, which appears after a crash.
#660 [15:56] <Absol> Cyvius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#662 [15:56] <Cyvius> http://paste.ubuntu.com/23443758/
#663 [15:57] <Cyvius> like this?
#664 [15:58] <Cyvius> i reinstalled and updated every single driver according to my videocards
#665 [15:58] <mattym> Cyvius, Do you have the link to your dxdiag report? If so please post the link in this chat.
#666 [15:58] <Cyvius> both of my AMD and Intel
#667 [15:59] <Cyvius> you mean this?
#668 [15:59] <Cyvius> https://bugs.mojang.com/browse/MC-109815?jql=project%20%3D%20MC
#669 [16:00] <mattym> ??> Cyvius win/dxdiag
#670 [16:00] <Absol> Cyvius: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#671 [16:01] <Cyvius> wait a sec please
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#673 [16:04] <SahmTheGrill> May i please be directed to where i can post my question about Spigot plugins?
#674 [16:04] <mattym> SahmTheGrill, spigots site should have that info.
#675 [16:04] <Cyvius> done
#676 [16:04] <Cyvius> http://paste.ubuntu.com/23443782/
#677 [16:04] <SahmTheGrill> I cant seem to find it and was redirected last time i came here.
#678 [16:04] <Cyvius> here it is
#679 [16:04] <SahmTheGrill> Thank you :)
#680 [16:05] <DopeGhoti> SahmTheGrill: http://bfy.tw/8cpq
#681 [16:05] <mattym> Cyvius, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973
#682 [16:06] <Cyvius> downloading
#683 [16:06] <SahmTheGrill> Why are you sending me to intel support?
#684 [16:07] <DopeGhoti> SahmTheGrill: I was not; mattym was sending Cyvius to Intel for a GPU driver. Hence the first word in our respective messgaes.
#685 [16:07] <SahmTheGrill> Oops, my brain is clearly in backwards tonight.
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#689 [16:09] <paula> paula
#690 [16:09] <Cyvius> i'v got an error message
#691 [16:09] <paula> yo no hablo ingles
#692 [16:09] <DopeGhoti> yo no speako the spanish-oo
#693 [16:10] <Cyvius> "The driver you are trying to install, not for this computer. The installer now quits"
#694 [16:11] <DopeGhoti> Cyvius: try thos one: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit (it might be the same one)
#695 [16:11] <DopeGhoti> if it does not work, you may have to go to your computer's original manufacturer for drivers.
#696 [16:13] <Cyvius> thank you for your help. i hope this works. on the other site where i posted my problem, the people doesn't seem helpful at all....
#697 [16:14] <DopeGhoti> Cyvius: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3521/drivers might have what you need; get the ones listed under 'Video'
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#700 [16:18] <Cyvius> downloading, 20 sec
#701 [16:21] <Cyvius> well, taht's unexpected
#702 [16:21] <Cyvius> this computer doesn't hit the requirements for installing software
#703 [16:21] <Cyvius> *this
#704 [16:22] <Cyvius> now i am confused, because this is from dell, and i am using their product
#705 [16:22] <mattym> Cyvius, Your AMD hardware seems up to date, you may just need to set your computer to always use the AMD hardware.
#706 [16:22] <Cyvius> already did
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#708 [16:24] <Cyvius> i mean, in the catalist controll centre, i set up my amd card as default.
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#710 [16:26] <Cyvius> thank you for your help anyway
#711 [16:26] <Cyvius> i need to go now. i supposed to go for work in 1 hour
#712 [16:28] <Cyvius> i'll bring my laptop to a "dell hotspot" or what it called to solve this problem in this week
#713 [16:28] <Cyvius> have a good night/nice day
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#719 [16:43] <Nika> This is the second time its happened. When logging into my minecraft account, it tells me "incorrect password". However, I have the password saved and it was working FINE a few hours ago. I find this frustrating and I tried the forget password and it said Success! But it still won't let me log on. I am sick of this
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#722 [16:47] <Nika> This is the second time its happened. When logging into my minecraft account, it tells me "incorrect password". However, I have the password saved and it was working FINE a few hours ago. I find this frustrating and I tried the forget password and it said Success! But it still won't let me log on. I am sick of this can someone PLEASE help me??
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#724 [16:50] <mattym> ??> Nika login/throttle
#725 [16:50] <Absol> Nika: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#726 [16:50] <Absol> Nika: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#728 [16:50] <Nika> I know that, however this is the second time it has happened. Why does it keep happening?
#729 [16:51] <Nika> I used the exact same username and password that I used a few hours ago, and then it worked fine
#730 [16:51] <Nika> and this isn't the first time this has happened
#731 [16:53] <Revilo97> hello can anyone help me. i am having problems loading standard minecraft in windows 10. Pixel format not accelerated. Thanks
#732 [16:54] <Revilo97> is this a real support site?
#733 [16:54] <Revilo97> is this a real support site?
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#735 [17:00] <Nika> anyone gonna helP??
#736 [17:01] <mattym> Nika, Really nothing further to say on the issue.
#737 [17:03] <Nika> Yes, there is actually. I was WONDERING why this keeps happening?
#738 [17:04] <GreyVulpine> Could be that you keep putting in the wrong username/password; somebody else in your house is attempting to log in incorrectly; or the client you use is attempting to log in incorrectly without your knowledge.
#739 [17:06] <Nika> No, its just that I saved the password and I log in without typing them and it just said : incorrect username and password when it DID work correctly a few hours ago
#740 [17:06] <GreyVulpine> Then we have no idea why your client is locking you out of logging in
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#743 [17:09] <SahmTheGrill> Hi there. I am having issues with Towny perms and nobody is answering in the spigot chat. Can anyone here help me or point me to somewhere else?
#744 [17:10] <mattym> SahmTheGrill, google.com
#745 [17:11] <SahmTheGrill> Nice one, nothing on google or forums.
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#747 [17:20] <sadman> help
#748 [17:21] * caiocesar_ [caiocesar_@notlogged] has joined #minecrafthelp
#749 [17:21] <sadman> hay i need help
#750 [17:22] <sadman> my minecraft account wont let me login even tho i put it in correctly
#751 [17:22] <Anna> sadman: how many times have you tried?
#752 [17:23] <Anna> SahmTheGrill: this channel doesn't help with mods/plugins
#753 [17:23] <urielsalis> Anna, too many
#754 [17:23] <urielsalis> hsi
#755 [17:23] <sadman> 2
#756 [17:24] <sadman> tymes
#757 [17:24] <Anna> what's your username?
#758 [17:24] <SahmTheGrill> I do understand that hence why i asked if you knew where i could go seeing as the only person in the Spigot chat has no clue about Towny.
#759 [17:25] <Anna> SahmTheGrill: if you "/list #help" it might give a useful link saying what help channels are where on irc
#760 [17:25] <Anna> other than that forums would probably be the best place
#761 [17:25] <sadman> um its Beastmode0_o
#762 [17:25] <sadman> ther
#763 [17:25] <sadman> e
#764 [17:25] <Anna> and you're logging in with your email and password sadman?
#765 [17:26] <SahmTheGrill> Forums have nothing, its a strange issue. Thank you for your help guys.
#766 [17:26] <sadman> yes i am
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#768 [17:26] <urielsalis> sadman, do you see minecraft under your games in account.mojang.com/me ?
#769 [17:26] <sadman> yes
#770 [17:27] <urielsalis> ??> sadman login/throttle
#771 [17:27] <Absol> sadman: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#772 [17:27] <Absol> sadman: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#775 [17:35] <sadman> i know of pepol that are making cash off of minecraft
#776 [17:36] <urielsalis> sadman, email Mojang
#777 [17:36] <urielsalis> ??> sadman mojang/email
#778 [17:36] <sadman> how
#779 [17:36] <Absol> sadman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#780 [17:36] <Absol> sadman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#781 [17:43] <sadman> how thoe
#782 [17:53] <sadman> how
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#789 [18:05] <angely> i was send here because i have issues with the dxdiag thing
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#792 [18:06] <angely> hello
#793 [18:06] <angely> someone who can help me with the dxdiag?
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#800 [18:40] <St3ve27> my account wont let me sign in
#801 [18:41] <St3ve27> ive changed my password several times and now it wont work
#802 [18:41] <urielsalis> ??> St3ve27 login/throttle
#803 [18:41] <Absol> St3ve27: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#804 [18:41] <Absol> St3ve27: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#805 [18:42] <St3ve27> ok so i can try again in a few hours?
#806 [18:42] <St3ve27> thx
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#809 [18:59] <georgia> can i have some assistens
#810 [19:01] <georgia> when i try to login it says sorry but we couldn't connect to our servers please make sure that you are online and that minecraft is not blocked (suncertpathbuilderrxception unable to find valid certification path to requested target) i am online and minecraft isnt blocked
#811 [19:01] <urielsalis> ??> georgia tools/hjt
#812 [19:01] <Absol> georgia: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#813 [19:01] <Absol> georgia: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#814 [19:02] <georgia> okay thanks
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#816 [19:06] <georgia> http://paste.ubuntu.com/23444367/
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#818 [19:07] <Dangerismyenemy> I cannot log into my account it says invalid credectial
#819 [19:07] <Dangerismyenemy> s
#820 [19:07] <urielsalis> ??> georgia av/mcafee
#821 [19:07] <Absol> georgia: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#822 [19:07] <Absol> georgia: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#823 [19:07] <urielsalis> ??> georgia av/mcafee/uninstall
#824 [19:07] <Absol> georgia: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#825 [19:07] <Dangerismyenemy> I cannot log into my account on minecraft it says invalid credectial
#826 [19:08] <urielsalis> Dangerismyenemy, did you tried resetting your password?
#827 [19:08] <Dangerismyenemy> yes
#828 [19:08] <urielsalis> Dangerismyenemy, how many times you tried to login?
#829 [19:08] <Dangerismyenemy> like 15
#830 [19:08] <urielsalis> ??> Dangerismyenemy login/throttle
#831 [19:08] <Absol> Dangerismyenemy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#832 [19:08] <Absol> Dangerismyenemy: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#833 [19:09] <Dangerismyenemy> it was the correct login and password thouh
#834 [19:10] <Dangerismyenemy> I have done it sparatically over a 24 hour perioud
#835 [19:10] <georgia> so uninstalling mcafee will sort it out
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#837 [19:10] <urielsalis> georgia, should
#838 [19:10] <georgia> okay
#839 [19:10] <Dangerismyenemy> what?
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#842 [19:19] <Dangerismyenemy> I cant sign into my minecraft account
#843 [19:20] <urielsalis> Dangerismyenemy, we already told you what to do
#844 [19:20] <Dangerismyenemy> you didnt help
#845 [19:20] <Dangerismyenemy> Ive waited 6 hours
#846 [19:20] <Dangerismyenemy> I still cant sign in
#847 [19:21] <urielsalis> Dangerismyenemy, you have to wait for 3 hours, then reset your password, then use that
#848 [19:21] <Dangerismyenemy> Ive waited 6 hours
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#850 [19:21] <Dangerismyenemy> hello>
#851 [19:21] <georgia> it didnt work
#852 [19:21] <Dangerismyenemy> hello?
#853 [19:22] <urielsalis> georgia, can you give me a new hjt log?
#854 [19:22] <Dangerismyenemy> urielsalis
#855 [19:22] <urielsalis> ??> georgia tools/hjt
#856 [19:22] <Absol> georgia: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#857 [19:22] <Absol> georgia: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#858 [19:22] <Dangerismyenemy> ugh you dont hellpppp uriel
#859 [19:23] <georgia> http://paste.ubuntu.com/23444409/
#860 [19:23] <georgia> wait thats old
#861 [19:23] <georgia> one
#862 [19:24] <georgia> uriel this one is new http://paste.ubuntu.com/23444413/
#863 [19:25] <urielsalis> ??> georgia info/mcleaks
#864 [19:25] <Absol> georgia: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#865 [19:25] <Absol> georgia: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
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#867 [19:25] <urielsalis> ??> georgia win/hosts/edit
#868 [19:25] <Absol> georgia: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#869 [19:25] <Absol> georgia: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#870 [19:26] <georgia> mcleaks what i havent hear for that probley my sister
#871 [19:26] <Dangerismyenemy> URIEL
#872 [19:26] <urielsalis> ??> Dangerismyenemy mojang/send-info
#873 [19:26] <urielsalis> ??> Dangerismyenemy mojang/email
#874 [19:27] <Absol> Dangerismyenemy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#875 [19:27] <Absol> Dangerismyenemy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#876 [19:27] <urielsalis> ??> Dangerismyenemy account/trans-id
#877 [19:27] <Absol> Dangerismyenemy: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#879 [19:28] <Dangerismyenemy> I emailed mojang
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#881 [19:28] <Dangerismyenemy> yesterday
#882 [19:28] <georgia> then what do i do
#883 [19:28] <urielsalis> Dangerismyenemy, check first Absol message for wait times
#884 [19:28] <urielsalis> georgia, you followed all steps?
#885 [19:29] <georgia> yes
#886 [19:29] <Dangerismyenemy> absol message?
#887 [19:29] <urielsalis> georgia, minecraft works now?
#888 [19:29] <urielsalis> <Absol> Dangerismyenemy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#889 [19:29] <Dangerismyenemy> I already diddddd
#890 [19:30] <georgia> thank you
#891 [19:30] * urielsalis tips hat
#891 [19:30] <urielsalis> Dangerismyenemy, check the link there for wait replies as Absol says
#892 [19:31] <georgia> im removing that off my pc if it illegal
#893 [19:31] <Dangerismyenemy> Its stupid I just bought these accounts yesterday and cant use them!!!
#894 [19:31] <urielsalis> georgia, change your password after you done that too
#895 [19:31] <urielsalis> georgia, their bussiness is stealing accounts so they probably got yours when using their thing
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#901 [19:46] <Pixel__> Someone help me I reset my minecraft password made 100% sure my email is correct and I still cant sign into my minecraft account
#902 [19:47] <urielsalis> Pixel__, how many times you tried to login before resetting your password?
#903 [19:47] <Pixel__> i tried logging in on the launcher like 3 or 4 times
#904 [19:47] <urielsalis> ??> Pixel__ login/throttle
#905 [19:47] <Absol> Pixel__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#906 [19:47] <Absol> Pixel__: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#907 [19:48] <Pixel__> even on the minecraft launcher
#908 [19:48] <Pixel__> is it suppose to tell you if u get locked out?
#909 [19:48] <urielsalis> Pixel__, no. that would defeat the porpouse of it
#910 [19:49] <urielsalis> purpose*
#911 [19:50] <Pixel__> cause like i turned off my computer and turned it back on and on my technic launcher and regular minecraft launch it signed me out, out of nowhere when that usually doesnt happen
#912 [19:50] <Pixel__> is there something that can trigger that logout
#913 [19:50] <urielsalis> Pixel__, the sessionid expires after a while
#914 [19:50] <urielsalis> Pixel__, or someone changed the password
#915 [19:50] <mattym> Pixel__, Unofficial launchers dont help.
#916 [19:51] <Pixel__> so i have to wait 3 hours
#917 [19:51] <urielsalis> Pixel__, and then reset your password
#918 [19:51] <Pixel__> fudge
#919 [19:51] <Pixel__> ok
#920 [19:51] <urielsalis> Pixel__, if you try to login at all before those 3 hours, the time resets
#921 [19:52] <Pixel__> omg
#922 [19:55] <Pixel__> i just tried to login with 2 other minecraft accounts and it wont let me in
#923 [19:55] <urielsalis> Pixel__, it locks your network, not account
#924 [19:56] <Pixel__> j
#925 [19:56] <Pixel__> o
#926 [19:56] <Pixel__> omg
#927 [19:56] <Pixel__> what if i put a VPN will it let me use it then?
#928 [19:57] <urielsalis> Pixel__, it should, but if that VPN ip is also blocked, it will not let you
#929 [19:58] <Pixel__> well its new and i can change the places
#930 [19:58] <Pixel__> its called tunnel bear
#931 [19:58] <urielsalis> Pixel__, I know tunnelbear, but you never know what other people might have used it for
#932 [19:58] <urielsalis> Pixel__, it may be blocked already, but if its not, it should work
#933 [19:58] <Pixel__> ok
#934 [19:59] <urielsalis> (and its not new, I have seen ads for it for atleast a year)
#935 [20:00] <Pixel__> i thought that everyone had like there own little ip i didnt know everyone could use the same ip
#936 [20:00] <Pixel__> welp now i got to wait 3 hours
#937 [20:00] <Pixel__> o my gosh
#938 [20:00] <urielsalis> Pixel__, ipv4 are limited. there is not enough for current users, obviously they are going to reuse them
#939 [20:26] * Betao [Betao@notlogged] has joined #minecrafthelp
#940 [20:29] <Betao> Hello, it´s my first time trying to install minecraft at the PC - windows 7. I have installed it, it does open, but when I press the "play" comand, he says there´s a crash.
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#942 [20:31] <Betao> I follow the instructions and here is the link from the DxDiag http://paste.ubuntu.com/23444564/
#943 [20:31] <Cooper1012> Hello, I need help finding two of my minecraft accounts, I know the usernames to them and one email
#944 [20:31] <urielsalis> Betao, one moment
#945 [20:31] <urielsalis> Cooper1012, what do you mean?
#946 [20:32] <Cooper1012> I need help logging into two accounts. So my friend and I can play, I own both of them but im having trouble logging in.
#947 [20:32] <urielsalis> Cooper1012, what trouble?
#948 [20:32] <Cooper1012> One of the user names is Cooper1012 and the other is ShnigamiOP
#949 [20:33] <urielsalis> Betao, hmm, one second, I dont find your driver in hp page
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#951 [20:35] <Betao> What does it means?
#952 [20:35] <urielsalis> Betao, run this tool http://www2.ati.com/drivers/auto/autodetectutility.exe
#953 [20:38] <mattym> Betao, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#954 [20:38] <urielsalis> oh, desktop apu. thats why I couldnt find it in mobile
#955 [20:41] <mattym> Its mobile, they just use the same page for a bunch of the hardware.
#956 [20:57] * datboi [datboi@notlogged] has joined #minecrafthelp
#957 [20:58] <datboi> i lost my minecraft info and now i can only play the demo
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#959 [21:00] <GOAT_> How do I link my Twitch account
#960 [21:00] <GOAT_> ghfhgf
#961 [21:00] <GOAT_> gfh
#962 [21:00] <GOAT_> fh
#963 [21:00] <GOAT_> fh
#964 [21:00] * Absol kicked GOAT_ from #minecrafthelp (Reason: OAT_ :Stop spamming)
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#980 [21:27] <Faded> hello
#981 [21:28] <Faded> i used to have a minecraft account but now it seems to be non existent
#982 [21:29] <Faded> i havent played in a year or so and now i cant get on and nothings working
#983 [21:29] <Faded> anyone going to answer
#984 [21:30] <Andrio> What's the profile name?
#985 [21:32] <Faded> honnestly i just got a new computer (old one crapped out a year ago) and i cant remember. i know the email i had for it.
#986 [21:32] <Faded> i think it was JARH3AD001
#987 [21:33] <Andrio> You should be able to log in with that email address...
#988 [21:33] <Andrio> It doesn't look like there was ever an account with that name.
#989 [21:34] <Faded> ive tried with my email it wont work
#990 [21:34] <Andrio> Do you have the receipt?
#991 [21:35] <Faded> yeah from like 4-5 years ago or something like that
#992 [21:35] <Faded> i mean i can look
#993 [21:35] <Andrio> mm
#994 [21:35] <Andrio> ??> Faded account/send-email
#995 [21:35] <Absol> Faded: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#996 [21:35] <Absol> Faded: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1001 [22:37] <Evelyn_> My son's lost this home in side his world. Is there any way he get find it ?
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#1004 [22:39] <Evelyn_> Hello anyone can help
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#1006 [22:40] <Evelyn_> Let me say I know NOTHING of this but my 5 year old is crying his eyes out all day. Any help
#1007 [22:41] <Mine> Hi yeah. I reset my password then it says success but then when I log in it does not work
#1008 [22:41] <Mine> Please help
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#1010 [22:42] <Evelyn_> I'm still here anyone
#1011 [22:43] <mattym> Evelyn_, In the game, if you make a Compas item, it will lead you back to the start point of the world or the most recently placed bed.
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#1013 [22:43] <mattym> Evelyn_, If that place happens to be the location of the home then you are in luck. Otherwise, you will have to keep searching
#1014 [22:44] <Evelyn_> What is an compassion item?
#1015 [22:44] <Evelyn_> Compas?
#1016 [22:45] <mattym> Yes
#1017 [22:45] <Evelyn_> Yes what is it
#1018 [22:45] <mattym> Evelyn_, http://minecraft.gamepedia.com/Compass
#1019 [22:46] <Evelyn_> Can someone log in to he's world?
#1020 [22:46] <mattym> Evelyn_, What do you mean?
#1021 [22:48] <Evelyn_> Like will anyone be able to help if I give info of he's world. Like can anyone go in a find it?
#1022 [22:48] <mattym> Evelyn_, No
#1023 [22:48] <Evelyn_> Because my son just feel asleep crying and I feel helpless because I know 0 % of this
#1024 [22:48] <Evelyn_> Thank you
#1025 [22:49] <mattym> Evelyn_, When he can, have him make the Compass item, and see where it leads, its the best bet/
#1026 [22:49] <Evelyn_> Is that like in his inventory ?
#1027 [22:50] <mattym> Evelyn_, Yes, if he has one, if not one will need to be made
#1028 [22:50] <Evelyn_> Ok I can Google the material he needs
#1029 [22:51] <mattym> Evelyn_, Its in the link i gave you
#1030 [22:51] <Evelyn_> Thank u. Because I see he's world and the memeoy shoes 15.5 MB is that a big world or is that small?
#1031 [22:52] <Evelyn_> Oh ok
#1032 [22:53] <Evelyn_> I'm thinking he is logged in with Xbox can that help with anything?
#1033 [22:53] <mattym> Evelyn_, No
#1034 [22:54] <Evelyn_> Is that amount world small ?
#1035 [22:54] <mattym> Not really sure
#1036 [22:54] <Evelyn_> Oh ok thank you
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#1041 [23:41] <jesse34> ok so i had to factory reset my pc and i thought i transfered my minecraft file onto a flashdrive, after i reset my pc i had found that my minecraft copy had been deleted and i had only succeeded in saving my shortcut. now i cant figure out which email i used to make the account and i cant figure out what to do
#1042 [23:42] <jesse34> the only real proof i have that i bought the game is my bank statement from when i used my card to buy it
#1043 [23:45] * Jau [Jau@notlogged] has joined #minecrafthelp
#1044 [23:45] <Jau> My minecraft account is stolen
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