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#3 [00:27] <GunRunnerRN> ok, Here goes, The issue im having is aparently with the display driver. I am guessing this is a popular problem. Here is the link for the dxdiag info
#4 [00:27] <GunRunnerRN> http://paste.ubuntu.com/23459776/
#5 [00:28] <GreyVulpine> GunRunnerRN - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#6 [00:31] <GunRunnerRN> lol...the mac it is. What about uninstalling the intel display drivers and installing the manufacture driver. It is a nvidia geforece g210m but win 10 installed the intel display driver
#7 [00:33] <GreyVulpine> Hmm, could try these drivers: http://www.nvidia.com/download/driverResults.aspx/110260/en-us
#8 [00:35] <GunRunnerRN> ty for your help. if this doesnt work I guess ill be stuck with the imac.
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#17 [01:04] <Guest11259> i havent played minecraft in a while and i forgot my username and password
#18 [01:04] <Guest11259> any help?
#19 [01:13] <GreyVulpine> ??> Guest11259 account/forgot-email
#20 [01:13] <Absol> Guest11259: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#31 [02:55] <IHATEHOTMAIL> Mojang hasn't sent a password reset to my emails and i can't get in to my minecraft account even though i know my password off by my heart
#32 [02:56] <GreyVulpine> IHATEHOTMAIL - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#33 [02:57] <IHATEHOTMAIL> i did like 3days ago but they still haven't got back to me
#34 [02:59] <GreyVulpine> Just be patient, they usually take a few days to get back to you
#35 [03:04] <IHATEHOTMAIL> But why doesn't it want to log me in even though i know the password is right?
#36 [03:05] <GreyVulpine> Most likely, because you've hit the temporary lockout limit
#37 [03:07] <IHATEHOTMAIL> but how the password was okay this morning and when i went back in its just wouldn't let me in
#38 [03:07] <GreyVulpine> I can't answer that for you
#39 [03:08] <IHATEHOTMAIL> is this happening to a lot of other people?\
#40 [03:08] <GreyVulpine> No.
#41 [03:09] <IHATEHOTMAIL> what about the LAN severs?
#42 [03:09] * Leeroy [Leeroy@notlogged] has joined #minecrafthelp
#43 [03:09] <Leeroy> Hey
#44 [03:10] <IHATEHOTMAIL> Ever since 1.8 update it think LAN severs stopped working for me
#45 [03:11] <IHATEHOTMAIL> is that just me again or other people having that ploblem too
#46 [03:11] <Leeroy> Im now downloaded the game,and i can't play,i try to update the outdated things,but the autodetector didn't found anything
#47 [03:12] <IHATEHOTMAIL> I'm having the same plob but i can't log in
#48 [03:12] <IHATEHOTMAIL> it keeps saying WRONG PASSWORD
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#58 [04:43] <Marvin> Hello
#59 [04:43] <Marvin> Can I have help please
#60 [04:45] <Andrio> ??> Marvin ask
#61 [04:45] <Absol> Marvin: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#62 [04:45] <Absol> Marvin: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#63 [04:46] <Marvin> I bought minecraft because I don't play and download the game . I'm very Angry I bought a Minecraft , I don't play and Download my account have 3 years
#64 [04:46] <Marvin> No 5 years sorry
#65 [04:47] <Andrio> don't?
#66 [04:47] <Marvin> But I buy minecraft and I am told to pay it I do not understand
#67 [04:47] <Marvin> Sorry i'm French
#68 [04:48] <Andrio> mm
#69 [04:48] <Andrio> What's your profile name?
#70 [04:48] <Marvin> marv750
#71 [04:49] <Andrio> What happens when you try to log in with that name in the launcher?
#72 [04:50] <Marvin> No it's not her but I download Minecraft 3 years ago and for me to put back I want to download it I can not
#73 [04:51] <Andrio> hm
#74 [04:51] <Marvin> Can you speak french I translate with Google traduction this is not good translater
#75 [04:51] <Andrio> No; sorry.
#76 [04:51] <Andrio> Download the launcher from here: https://minecraft.net/en/download/
#77 [04:51] <Andrio> or
#78 [04:51] <Andrio> https://minecraft.net/fr/download/
#79 [04:51] <Marvin> Ok thanks
#80 [04:52] <Andrio> Then try to log in with your profile name and password.
#81 [04:52] <Marvin> This is demo
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#83 [04:53] <Andrio> Does it say marv750?
#84 [04:53] <Marvin> Yeah
#85 [04:53] <Andrio> hm
#86 [04:54] <Andrio> Try migrating your account at https://account.mojang.com/migrate.
#87 [04:54] * fragkiskos [fragkiskos@notlogged] has joined #minecrafthelp
#88 [04:54] <Marvin> I don't understand I just speak a little english use a easy english
#89 [04:55] * fragkiskos [fragkiskos@notlogged] has quit. (Client Quit)
#90 [04:56] <Andrio> Go to https://account.mojang.com/migrate
#91 [04:56] <Andrio> fill that out.
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#93 [04:58] <Marvin> Ok
#94 [04:58] <Marvin> So I have just 1 account and this is marv750
#95 [04:59] <Marvin> I fill and It does not work
#96 [05:00] <Andrio> What happened?
#97 [05:01] <Marvin> Try again later so I put the right password
#98 [05:02] <Marvin> I change the password I have not received email
#99 [05:03] <Andrio> Is that all it says?
#100 [05:03] <Marvin> I'm boring but I want to replay
#101 [05:04] <Marvin> Error! Too many failed attempts. Please try again later.
#102 [05:05] <Marvin> This is the message
#103 [05:05] <Andrio> mm
#104 [05:05] <Marvin> I try again with good Password
#105 [05:07] <Marvin> You've filled out all the required information, well done! Now if there actually is an account matching the e-mail address and username that you entered you will receive a reset e-mail to that address. If you need help with importing your old account contact
#106 [05:09] <Marvin> And this is the message when I but password forget
#107 [05:09] <Andrio> Did you get the email?
#108 [05:10] <Marvin> No I don't get
#109 [05:10] <Andrio> Mm
#110 [05:10] <Andrio> Perhaps the email address was wrong, then.
#111 [05:10] <Andrio> ??> Marvin account/forgot-email
#112 [05:10] <Absol> Marvin: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#113 [05:11] <Andrio> ??> Marvin account/send-email
#114 [05:11] <Absol> Marvin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#115 [05:11] <Absol> Marvin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#116 [05:12] <Marvin> Ok I'm going to try
#117 [05:14] <Marvin> I already sent the message it said that it was not necessary to answer because it was an automatic email
#118 [05:15] <Andrio> mm
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#121 [05:18] <Marvin> You can not just give me a minecraft and its resous the problem
#122 [05:20] <Andrio> I'm not from Mojang.
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#124 [05:22] <Andrio> I'm not from Mojang.
#125 [05:24] <Marvin_> Que faire alors je suis perdu si tu peux répondre en français s'il te plait Translate
#126 [05:24] <Marvin_> last chance please
#127 [05:25] <Andrio> Last chance?
#128 [05:26] <Marvin_> To find the problem
#129 [05:27] <Andrio> It looks like the problem is the email address on your account doesn't work.
#130 [05:29] <Marvin_> AND how to resolve
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#132 [05:29] <Andrio> Email Mojang about it.
#133 [05:31] <Marvin_> This is already done and their emails tell me that it is an automatic email that should not be answered and it will send an email
#134 [05:32] <Andrio> You said you didn't get the email to reset your password.
#135 [05:32] <Marvin_> So thanks sorry for the disturbance
#136 [05:34] <Marvin_> No but the email for the problem that I am told to pay minecraft while I already buy it with the same account
#137 [05:35] <Andrio> Yeah
#138 [05:35] <Marvin_> I'm sorry
#139 [05:35] <Marvin_> so i want to play
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#145 [06:01] <MrBobba> hey :) kann mir wer helfen ? :)
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#154 [06:47] * BrayanYTx3 [BrayanYTx3@notlogged] has joined #minecrafthelp
#155 [06:48] <BrayanYTx3> Good morning, For days now I am waiting for me to be untied because it will not let me enter the minecraft, and I feel bad for having used those things so I apologize to the whole family of minecraft and please could I unban?
#156 [06:50] <Chromaryu> wait what>
#157 [06:51] <Chromaryu> BrayanYTx3, Define "unban" please.
#158 [06:51] <Chromaryu> to who, which, what
#159 [07:02] <BrayanYTx3> Osea unban, it is as if I had deactivated the account because it does not let me log in, I do but I get error in the minecraft, I am as disabled ip
#160 [07:05] <BrayanYTx3> Nose si podian activar mi ip porque no me deja ni loguearme en la pagina ni en el juego.. porfavor
#161 [07:06] <BrayanYTx3> I do not know if they could activate my ip because they will not let me or log me on the page or the game .. please
#162 [07:11] <Andrio> ??> BrayanYTx3 login/throttle
#163 [07:11] <Absol> BrayanYTx3: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#164 [07:11] <Absol> BrayanYTx3: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#167 [07:15] * BrayanYTx3 [BrayanYTx3@notlogged] has joined #minecrafthelp
#168 [07:15] <BrayanYTx3> I do not know if they could activate my ip because they will not let me or log me on the page or the game .. please
#169 [07:16] * Djordje [Djordje@notlogged] has joined #minecrafthelp
#170 [07:16] <Andrio> ??> BrayanYTx3 login/throttle
#171 [07:16] <Absol> BrayanYTx3: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#172 [07:16] <Absol> BrayanYTx3: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#177 [07:18] <BrayanYTx3> I do not know if they could activate my ip because they will not let me or log me on the page or the game .. please
#178 [07:19] <BrayanYTx3> Quiero jugar al minecraft y no me deja, me sale que me han baneado la ip
#179 [07:19] <BrayanYTx3> I want to play minecraft and it does not let me, I get that I have banned the ip
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#181 [07:20] <Toobias> hallo
#182 [07:20] <BrayanYTx3> Hi
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#189 [07:27] <BrayanYTx3> I already changed my account password, I try to login but I get it This in the minecraft when I logged in: Sorry, but we could not connect to our servers, Please make sure you are online, and that Minecraft is not blocked
#190 [07:28] <BrayanYTx3> Can you solve that, please?
#191 [07:29] * GHOERIG44 [GHOERIG44@notlogged] has joined #minecrafthelp
#192 [07:30] <BrayanYTx3> I already changed my account password, I try to login but I get it This in the minecraft when I logged in: Sorry, but we could not connect to our servers, Please make sure you are online, and that Minecraft is not blocked [08:28] <BrayanYTx3> Can you solve that, please?
#193 [07:31] <BrayanYTx3> admin?
#194 [07:33] * GHOERIG44 [GHOERIG44@notlogged] has quit. (Ping timeout: 195 seconds)
#195 [07:34] <BrayanYTx3> I already changed my account password, I try to login but I get it This in the minecraft when I logged in: Sorry, but we could not connect to our servers, Please make sure you are online, and that Minecraft is not blocked
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#197 [07:41] <BrayanYTx3> Hi, I already changed my account password, I try to login but I get it This in the minecraft when I logged in: Sorry, but we could not connect to our servers, Please make sure you are online, and that Minecraft is not blocked
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#199 [07:43] <BrayanYTx3> I already changed my account password, I try to login but I get it This in the minecraft when I logged in: Sorry, but we could not connect to our servers, Please make sure you are online, and that Minecraft is not blocked
#200 [07:43] <BrayanYTx3> Please
#201 [07:48] <BrayanYTx3> Dear Administrators, I ask you to unblock the account please, I want to play minecraft and it will not let me, log me in and I will leave Sorry, but we could not connect to our servers. Please make sure you are online, and that Minecraft is not blocked, Please solve that I want to enter play already, do not leave me or log on the page of minecraft because I get error.
#202 [07:48] <Andrio> uh
#203 [07:48] <Andrio> That's an Internet connection problem.
#204 [07:48] <techno156> Your account is not blocked
#205 [07:48] <techno156> Minecraft is being blocked by your firewall
#206 [07:49] <Chromaryu> BrayanYTx3,
#207 [07:49] <Chromaryu> ??> BrayanYTx3 tools/hjt
#208 [07:49] <Absol> BrayanYTx3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#209 [07:49] <Absol> BrayanYTx3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#213 [07:51] <Toobias> wie kann ich Minacraft kaufen??????????????????????????????????
#214 [07:51] <Toobias> bbbbbbbbbbbbbbbbiiiiiiiiiiiiiiiiiittttttttttttttttttttttteeeeeeeeeeeeeeeeeeeee
#215 [07:52] * Toobias [Toobias@notlogged] has quit. (Quit: Web client closed)
#216 [07:52] <Chromaryu> ?? lang/de
#217 [07:52] <Absol> lang/de: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#218 [07:52] * mightymouth [mightymouth@notlogged] has joined #minecrafthelp
#219 [07:52] <Chromaryu> ok it exists
#220 [07:52] <mightymouth> http://paste.ubuntu.com/23461128/
#221 [07:52] <BrayanYTx3> I already left the text document, now that I do with that administrators?
#222 [07:53] <Chromaryu> BrayanYTx3, generate new log.
#223 [07:53] <mightymouth> what thas that mean
#224 [07:53] <Chromaryu> mightymouth, wait
#225 [07:53] <mightymouth> ok
#226 [07:53] * marecl [marecl@notlogged] has joined #minecrafthelp
#227 [07:53] <Chromaryu> mightymouth, https://downloadcenter.intel.com/download/25978 try this driver
#228 [07:54] <mightymouth> ok thanks
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#231 [07:58] <BrayanYTx3> I do not understand what I'm doing now I already have the text document open
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#235 [08:06] <BrayanYTx3> I do not understand what I'm doing now I already have the text document open
#236 [08:06] <BrayanYTx3> help
#237 [08:06] <Chromaryu> BrayanYTx3, Close it
#238 [08:10] <BrayanYTx3> Already now?
#239 [08:11] <BrayanYTx3> Shut it now?
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#241 [08:13] <Chromaryu> ...
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#244 [08:22] <WizitchMax> hi
#245 [08:22] <WizitchMax> when i open minecraft server it says java.lang.nullpointer how can i fix this?????
#246 [08:23] * VernCow [VernCow@notlogged] has joined #minecrafthelp
#247 [08:24] <VernCow> Hey..
#248 [08:24] <BrayanYTx3> Help
#249 [08:24] <BrayanYTx3> Shut it now?
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#251 [08:24] * WizitchMax [WizitchMax@notlogged] has quit. (Client Quit)
#252 [08:24] <Chromaryu> BrayanYTx3, Shut What?
#253 [08:24] <VernCow> I recently changed my IGN from Peeetaa to VernCow.. I also changed my password, but for some reason, no matter how many attempts i have tried,the password is always "incorrect"
#254 [08:25] <VernCow> I changed my password over and over again too.. but it didn't work
#255 [08:25] * marecl [marecl@notlogged] has quit. (Ping timeout: 195 seconds)
#256 [08:25] <Chromaryu> ??> VernCow login/throtted
#257 [08:25] * techno156 [techno156@notlogged] has quit. (Remote host closed the connection)
#258 [08:25] <Chromaryu> ??> VernCow login/throtte
#259 [08:25] <Chromaryu> ..
#260 [08:25] <Chromaryu> ??> VernCow login/throttle
#261 [08:25] <BrayanYTx3> Chromaryu, I already have the document open, now that I do?
#262 [08:25] <Absol> VernCow: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#263 [08:25] <Absol> VernCow: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#264 [08:25] <BrayanYTx3> Chromaryu, I already have the document open, now that I do?
#265 [08:25] <Chromaryu> ??> BrayanYTx3 paste
#266 [08:25] <Absol> BrayanYTx3: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#267 [08:26] <VernCow> Well.. the thing is.. I changed my password a lot of times.. and I am 100% positive that the password and email entered is correct
#268 [08:26] <VernCow> it just says that it is invalid all the time
#269 [08:26] <VernCow> 100%
#270 [08:27] <Chromaryu> VernCow, Have you read all the thing that Absol said?
#271 [08:27] <VernCow> Ye..
#272 [08:27] <VernCow> but what if it doesn't work again?
#273 [08:27] <BrayanYTx3> Sorry, I paste the text that I want to send you or the document?
#274 [08:27] <Chromaryu> ??> VernCow scold/try
#275 [08:27] <Absol> VernCow: Do, or do not. There is no try.
#276 [08:27] <BrayanYTx3> Sorry, I paste the text that I want to send you or the document?
#277 [08:28] <Chromaryu> BrayanYTx3, link please.
#278 [08:28] <VernCow> okay..
#279 [08:28] <VernCow> I still have the purchase code.. will that help?
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#281 [08:29] <BrayanYTx3> http://paste.ubuntu.com/23461262/
#282 [08:30] <Chromaryu> Nope.
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#284 [08:30] <BrayanYTx3> what?
#285 [08:30] <Chromaryu> ??> BrayanYTx3 tools/hjt
#286 [08:30] <Absol> BrayanYTx3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#287 [08:30] <Absol> BrayanYTx3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#288 [08:30] <BrayanYTx3> ah
#289 [08:30] <BrayanYTx3> ok
#290 [08:30] <VernCow> will my purchase code help me reclaim my account back?
#291 [08:30] <BrayanYTx3> http://paste.ubuntu.com/23461273/
#292 [08:31] <BrayanYTx3> chromaryu ok
#293 [08:31] <BrayanYTx3> http://paste.ubuntu.com/23461273/
#294 [08:31] <Chromaryu> VernCow, Not yet. wait 3 hour. then return here
#295 [08:31] <VernCow> okee.
#296 [08:31] <VernCow> See you in 3 hours..
#297 [08:31] <VernCow> Thank you for your time.
#298 [08:31] <Chromaryu> BrayanYTx3, remove hamachi
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#300 [08:31] <Chromaryu> ??> BrayanYTx3 info/mcleaks
#301 [08:31] <Absol> BrayanYTx3: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#302 [08:32] <Absol> BrayanYTx3: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#303 [08:32] <Chromaryu> ??> BrayanYTx3 win/hosts/edit
#304 [08:32] <Absol> BrayanYTx3: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#305 [08:32] <Absol> BrayanYTx3: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#306 [08:32] <BrayanYTx3> Uninstall?
#307 [08:32] <Chromaryu> BrayanYTx3, Yes.
#308 [08:32] <BrayanYTx3> It is done
#309 [08:32] <BrayanYTx3> next?
#310 [08:33] <Chromaryu> BrayanYTx3, Follow what Absol said
#311 [08:33] <BrayanYTx3> What?
#312 [08:33] <Chromaryu> ??> BrayanYTx3 info/mcleaks
#313 [08:33] <Absol> BrayanYTx3: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#314 [08:33] <Chromaryu> ??> BrayanYTx3 win/hosts/edit
#315 [08:33] <Absol> BrayanYTx3: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#316 [08:33] <Absol> BrayanYTx3: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#317 [08:33] <Absol> BrayanYTx3: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#318 [08:35] <BrayanYTx3> HijackThis Notebook?
#319 [08:36] <BrayanYTx3> I take it to a notepad that says 137.74.166.76 authserver.mojang.com, 137.74.166.76 sessionserver.mojang.com delete these 2?
#320 [08:36] <Chromaryu> Yes.
#321 [08:37] <BrayanYTx3> next?
#322 [08:38] <BrayanYTx3> now?
#323 [08:38] <Chromaryu> BrayanYTx3, Save it, try again.
#324 [08:39] <Chromaryu> Logining Minecraft
#325 [08:41] <BrayanYTx3> He does not leave me yet, I get error :(
#326 [08:42] <BrayanYTx3> now? :c
#327 [08:42] <Chromaryu> BrayanYTx3, Restart your PC, try again
#328 [08:43] * ACKE [ACKE@notlogged] has joined #minecrafthelp
#329 [08:44] <ACKE> ACKE
#330 [08:44] <ACKE> CONNECT ACKE
#331 [08:44] <Chromaryu> what
#332 [08:44] <ACKE> CONNECT SERVER ME
#333 [08:44] <Chromaryu> Caps isn't help you
#334 [08:44] <Chromaryu> Turn caps down
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#346 [09:04] <elBlancoGamerWTF> alguien sabe porque no me deja entrar con mi cuenta premium al juego y a la pagina de minecraft?
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#386 [10:34] <lis> Hey! Every time I try to login this Error comes: ''Sorry, but we couldn't connect to our serverrs. Please make sure that you are online and that Minecraft is not blocked. SumCertPathBuilderrException: unable to find valid certification path to request target''
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#389 [10:38] <lis> Hey! Every time I try to login this Error comes: ''Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. SumCertPathBuilderrException: unable to find valid certification path to request target''
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#398 [11:01] <Thetekkitguy9> hello?
#399 [11:01] <Thetekkitguy9> any mods here
#400 [11:02] <Thetekkitguy9> I am having trouble with my MC account
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#402 [11:07] * tbnralfieflear [tbnralfieflear@notlogged] has joined #minecrafthelp
#403 [11:08] <tbnralfieflear> im having trubble redeming my minecraft windows 10 edishon beta and sorry for spelling i have dislexia
#404 [11:09] <tbnralfieflear> hello
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#406 [11:12] <rox> will Mojang even do something if someone happens to have like a big log containing Minecraft account information (email:pass)?
#407 [11:12] <tbnralfieflear> dunno
#408 [11:13] <tbnralfieflear> dous mojang eavn reed this
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#411 [11:15] <tbnralfieflear> is anyone going to help plz
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#413 [11:21] <StokiTV> Hello I need help because my game is all the time crashing when i click on play
#414 [11:21] <StokiTV> can you help me?
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#416 [11:25] <StokiTV> is somebudy here??
#417 [11:25] <StokiTV> ??
#418 [11:26] <StokiTV> Hello I need help because my game is all the time crashing when i click on play
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#420 [11:27] <StokiTV> Hello I need help because my game is all the time crashing when i click on play please help me
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#425 [11:35] <VernCow> Heya! I changed my passcode multiple times 3 hours ago, and it blocked me from changing it again. I can't login to minecraft.net / minecraft no matter how many times i have tried.. and I am sure I got the passcode correct
#426 [11:35] <VernCow> What should I do?
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#428 [11:36] <VernCow> Thank you for your time <3
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#431 [11:37] <pannekoekje83> How can i get my money back, because the game doesn't work
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#445 [12:01] <supernick01> hi, i can't download minecraft because my code expired
#446 [12:01] <supernick01> now i lost 20 euro's
#447 [12:03] * FRG_Jan073 [FRG_Jan073@notlogged] has joined #minecrafthelp
#448 [12:05] <FRG_Jan073> when i log in to my acount it sais authentication exception mcleaks alt-token has to be 16 chars long what is this error?
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#450 [12:08] <Neo_> hello can soneone help me to fix this error java.lang.nullpointerexception
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#452 [12:09] <Neo_> ?
#453 [12:09] <Neo_> hello can soneone help me to fix this error java.lang.nullpointerexception
#454 [12:10] <FRG_Jan073> hello someone home?
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#457 [12:11] <Neo_> hello can soneone help me to fix this error java.lang.nullpointerexception
#458 [12:13] <FRG_Jan073> hello kan someone help me to fix this error: authenticationexception: mcleaks alttoken has to be 16 chars long
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#465 [12:21] <Nikita125> 23462133
#466 [12:21] <Nikita125> http://paste.ubuntu.com/23462133/
#467 [12:22] <FRG_Jan073> can someone help me now???
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#472 [12:38] <AlmontrasLP> my account got hacked
#473 [12:38] <mattym> ??> AlmontrasLP account/hacked
#474 [12:38] <Absol> AlmontrasLP: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#475 [12:38] <Absol> AlmontrasLP: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#478 [12:44] * _SuchStrqfe_ [_SuchStrqfe_@notlogged] has joined #minecrafthelp
#479 [12:45] <_SuchStrqfe_> I have bought Minecraft for PC and I have Windows 7 pro and it says demo when I login in the launcher
#480 [12:47] <mattym> _SuchStrqfe_, usually means you are logging into the wrong Mojang account. Are you sure you are logging in with the Mojang account you used when you purchased it.
#481 [12:48] <_SuchStrqfe_> Yes I have double checked that I am using the right account
#482 [12:48] <mattym> _SuchStrqfe_, If you log in at account.mojang.com/me what do you see under "My Games"
#483 [12:49] * LkmextremeGamer [LkmextremeGamer@notlogged] has joined #minecrafthelp
#484 [12:49] <_SuchStrqfe_> Ok I will check what it says
#485 [12:50] * LkmextremeGamer [LkmextremeGamer@notlogged] has quit. (Client Quit)
#486 [12:51] <_SuchStrqfe_> My account says demo on the correct account after I have bought it
#487 [12:52] <mattym> _SuchStrqfe_, What does it say when you log into the website, whats under "My Games"
#488 [12:52] <_SuchStrqfe_> Nothing
#489 [12:52] <mattym> _SuchStrqfe_, What is/should your ingame name be?
#490 [12:53] * AJgametube [AJgametube@notlogged] has joined #minecrafthelp
#491 [12:53] <_SuchStrqfe_> My jngame name was _SuchStrqfe_
#492 [12:54] <AJgametube> Minecraft doesnt work after upgrade. PE on Ipad.
#493 [12:54] <mattym> AJgametube, What version is it on now?
#494 [12:55] <AJgametube> Dont know
#495 [12:55] <_SuchStrqfe_> 1.8.9
#496 [12:55] <_SuchStrqfe_> On PC Windows 7 pro
#497 [12:55] <mattym> _SuchStrqfe_, That wasnt for you
#498 [12:55] <AJgametube> Newest version I guess.
#499 [12:56] <mattym> _SuchStrqfe_, Did you get the purchase confirmation and complete the steps it had for you?
#500 [12:56] <mattym> AJgametube, Which iPad?
#501 [12:57] <_SuchStrqfe_> Yes I did I was able to play the game fully but not now for some reason I was able to go onto serverss and stuff
#502 [12:57] <AJgametube> Ipad 16gb
#503 [12:57] <mattym> _SuchStrqfe_, When did you buy it?
#504 [12:57] <mattym> AJgametube, Which version of the iPad, not how much space
#505 [12:57] <_SuchStrqfe_> Yesterday
#506 [12:58] <mattym> _SuchStrqfe_, What site did you purchase it on?
#507 [12:58] <_SuchStrqfe_> Minecrafts official site
#508 [12:58] <mattym> _SuchStrqfe_, And when you logged in there to purchase it, did you use the same account you are trying to now?
#509 [12:58] <_SuchStrqfe_> Yes
#510 [12:59] <mattym> ??> _SuchStrqfe_ mojang/email
#511 [12:59] <Absol> _SuchStrqfe_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#512 [12:59] <Absol> _SuchStrqfe_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#513 [12:59] <mattym> _SuchStrqfe_, You will need to fill out the form Absol linked.
#514 [13:00] <AJgametube> My ipad said i had upgrades so I clicked on upgrade. And it upgrade minecraft also. Wasnt my choice to upgrade. How do I see what verison ipad I have?
#515 [13:00] <_SuchStrqfe_> Ok but when will I get my account back
#516 [13:01] <mattym> _SuchStrqfe_, whenever they get to your support request, as its a friday, probably not till next week.
#517 [13:02] <mattym> AJgametube, On the back of the iPad there should be a model number that starts with A and is followed by 4 numbers
#518 [13:03] <AJgametube> 1396
#519 [13:03] <_SuchStrqfe_> Fml
#520 [13:03] <mattym> AJgametube, Ok, the iPad 2, try restarting it and seeing if there is another update.
#521 [13:04] <mattym> AJgametube, There was an issue that should have been fixed in the latest version.
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#523 [13:07] <AJgametube> There is an update for iOS 9.3.5
#524 [13:08] <AJgametube> But no upgrade for mincraft
#525 [13:16] <AJgametube> Hello
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#527 [13:25] <AJgametube> After update of ios minecraft still not working
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#534 [13:39] <AJgametube> After update of mincraft it doesnt work anymore. ipad 2.
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#543 [14:03] <hsvderbeste> why i can play demo
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#553 [14:30] <Jasper> Hallo
#554 [14:30] <Jasper> I have some issues with minecraft
#555 [14:31] <Jasper> I havent been able to connect my old Minecraft account to the new updates of the game
#556 [14:31] <Jasper> So im not able to play Realms
#557 [14:32] <Jasper> Then i tried to buy it one more time useing a new mail
#558 [14:32] <Jasper> It seems like my money from my account is gone, but im left without an account
#559 [14:33] * MinecraftCrib [MinecraftCrib@notlogged] has joined #minecrafthelp
#560 [14:33] <Jasper> Hallo
#561 [14:33] <MinecraftCrib> hi
#562 [14:34] <Jasper> I have some issues with minecraft
#563 [14:34] <Jasper> I havent been able to connect my old Minecraft account to the new updates of the game
#564 [14:34] <Jasper> So im not able to play Realms
#565 [14:34] <Jasper> Then i tried to buy it one more time useing a new mail
#566 [14:34] <Jasper> It seems like my money from my account is gone, but im left without an account
#567 [14:34] <MinecraftCrib> My minecraft Crashed and i cant get back on it
#568 [14:34] <MinecraftCrib> sorry i cant help Jasper
#569 [14:34] <Jasper> Why?
#570 [14:34] <MinecraftCrib> im not a helper
#571 [14:34] <MinecraftCrib> im stuck as well
#572 [14:35] <Jasper> FFS
#573 [14:35] <Jasper> When do we get the fucking service
#574 [14:35] <Absol> Jasper: Please keep it civil
#575 [14:35] <Jasper> Yeah... yeah
#576 [14:35] <MinecraftCrib> hi Absol
#577 [14:35] <MinecraftCrib> shall i paste bin my problem
#578 [14:35] <Jasper> Im just a little upset that it seems like they took the money but left me without an account
#579 [14:36] <MinecraftCrib> ye
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#581 [14:37] <MinecraftCrib> ...
#582 [14:37] <MinecraftCrib> guys
#583 [14:38] <MinecraftCrib> rip service i fixed myself.
#584 [14:41] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#596 [14:55] <Allas> Hello ?
#597 [14:55] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException:
#598 [14:56] <FlameScorcher> com.google.gson.JsonSyntaxException:
#599 [14:56] <Allas> Hey i need help someone try to steal my account and change my nickname how can i change it now ? because it's written i need to wait 30 days and i can't wait :/
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#601 [14:57] <Jay> When trying to launch minecraft and it crashed and gave me a message saying pixel format not accelerated.
#602 [14:57] <Jay> http://paste.ubuntu.com/23462791/
#603 [14:57] <FlameScorcher> com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
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#605 [14:59] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
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#608 [15:04] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
#609 [15:07] * WouldaCoulda97 [WouldaCoulda97@notlogged] has joined #minecrafthelp
#610 [15:09] <WouldaCoulda97> any help?
#611 [15:09] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
#612 [15:10] <WouldaCoulda97> I just bought minecraft and when I try to login with my email it says " Sorry we couldn't connect to our servers "
#613 [15:16] * Sweg02 [Sweg02@notlogged] has joined #minecrafthelp
#614 [15:16] <Sweg02> hi
#615 [15:17] * mojangistrash [mojangistrash@notlogged] has joined #minecrafthelp
#616 [15:17] <mojangistrash> hello
#617 [15:17] <Sweg02> my problem is my Minecraft crashed wehen is start the gamee
#618 [15:17] <Sweg02> how old are you
#619 [15:18] <mojangistrash> I just bought a new account because my old one didnt work. I tried to login to minecraft and it keeps giving me the invalidcredentials error
#620 [15:18] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
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#622 [15:18] <Mi> Hi all I cannot join a LAN world
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#626 [15:19] <Mi> It does not appear on my 'multiplayer' screen and I cannot join using IP
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#628 [15:20] <Sweg02> hi bluebIade7
#629 [15:20] <Mimal9999> I forgot my email address to my account and I can not log in or change the address of my nickname is Mimal9999
#630 [15:21] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#637 [15:31] <Sindi05> When i open minecraft it's just crashing
#638 [15:32] <Sindi05> http://paste.ubuntu.com/23462939/
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#641 [15:33] <Velkoz> Hello?
#642 [15:33] <Sindi05> When i open minecraft it's just crashing
#643 [15:34] <Sindi05> http://paste.ubuntu.com/23462939/
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#645 [15:34] <Sindi05> Can anyone help me?
#646 [15:34] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
#647 [15:35] <Sindi05> ?
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#650 [15:36] <Sindi05> Can anyone help me here?¨
#651 [15:37] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#652 [15:37] * Nefer007 [Nefer007@notlogged] has joined #minecrafthelp
#653 [15:37] <Sindi05> ....
#654 [15:38] <Sindi05> Omg, why is my minecraft crashing everytime
#655 [15:38] <Sindi05> ...
#656 [15:38] <Nefer007> I'm trying to install mods and/or completely fix my minecraft.
#657 [15:38] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#661 [15:42] <Nefer007> Ever since a bad run-in with a nasty virus, my minecraft has forced me to use launcher.jar as the launcher
#662 [15:43] <Nefer007> In addition, various features of the debug menu have gone missing.
#663 [15:43] <FlameScorcher> I can't join a server because of Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
#664 [15:43] <Abdulmohsen> I Quited minecrfat and rejoined but i got an ERROR saying " sorry we couldn't connect our server " ec... i need some help fast to resolve it .
#665 [15:43] <Abdulmohsen> http://prntscr.com/d64iwc
#666 [15:44] <Nefer007> To add on to that, TechnicLauncher fails to download any http://resources.download.minecraft.net/*
#667 [15:44] <Nefer007> like
#668 [15:44] <Nefer007> http://resources.download.minecraft.net/ad/ad7d770b7fff3b64121f75bd60cecfc4866d1cd6
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#670 [15:44] <Abdulmohsen> I Am mac os
#671 [15:44] <Abdulmohsen> it docent work
#672 [15:44] <Abdulmohsen> dosent*
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#677 [15:46] <Nefer007> full error:
#678 [15:46] <Nefer007> [16:45:18 INFO]: Minecraft Launcher 1.6.69 (through bootstrap 5) started on windows... [16:45:18 INFO]: Current time is Nov 11, 2016 4:45:18 PM [16:45:18 INFO]: System.getProperty('os.name') == 'Windows 8.1' [16:45:18 INFO]: System.getProperty('os.version') == '6.3' [16:45:18 INFO]: System.getProperty('os.arch') == 'amd64' [16:45:18 INFO]: System.getProperty('java.version') == '1.8.0_91' [16:45:18 INFO]: System.getProperty('java.vendor')
#679 [15:47] <Nefer007> [16:45:26 WARN]: Couldn't download http://resources.download.minecraft.net/ad/ad126e435cca94054bf0d616301799a105526cde for job 'Resources' java.lang.RuntimeException: Server responded with 499 at com.mojang.launcher.updater.download.assets.AssetDownloadable.download(AssetDownloadable.java:113) ~[launcher.jar:1.6.69] at com.mojang.launcher.updater.download.DownloadJob.popAndDownload(DownloadJob.java:109) [launcher.jar:1.6.69] at com.moj
#680 [15:47] <Nefer007> at com.mojang.launcher.updater.download.DownloadJob.access$000(DownloadJob.java:12) [launcher.jar:1.6.69] at com.mojang.launcher.updater.download.DownloadJob$1.run(DownloadJob.java:86) [launcher.jar:1.6.69]
#681 [15:48] <Nefer007> um, let's go over that again, I borked it up
#682 [15:48] <Nefer007> ...
#683 [15:48] <Nefer007> (how do I make a page break in this thing?)
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#685 [15:48] <Nefer007> [16:45:26 WARN]: Couldn't download http://resources.download.minecraft.net/ad/ad126e435cca94054bf0d616301799a105526cde for job 'Resources' java.lang.RuntimeException: Server responded with 499
#686 [15:49] <Anna> ??> Nefer007 paste
#687 [15:49] <Absol> Nefer007: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#688 [15:49] <Nefer007> at com.mojang.launcher.updater.download.assets.AssetDownloadable.download(AssetDownloadable.java:113) ~[launcher.jar:1.6.69]
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#691 [15:51] <Nefer007> http://paste.ubuntu.com/23463026/
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#693 [15:53] <Nefer007> can anyone help me?
#694 [15:57] <GreyVulpine> Nefer007 - What antivirus do you run?
#695 [15:59] <Nefer007> kaspersky
#696 [15:59] <GreyVulpine> Head into Kaspersky's options, turn off the anti-banner option, then try minecraft again
#697 [16:03] <Nefer007> thanks!
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#701 [16:10] <Skyler> My minecraft skins are not letting me pick a new one..It just shuts me off!
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#703 [16:13] <Skyler> Also, on my other devise, it having bad lag
#704 [16:14] <Minecrafter> Hello, I have a question about Minecon and even to Mojang. For this past Halloween I made my sister a minecraft costume and did very detailed work on it. Its a full suited costume and was told that Minecon perhaps may buy it off of me from several people. I was wondering on how to get in contact with Mojang. Can anybody help?
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#706 [16:16] <WitherSkeleton> Hello Everyone
#707 [16:16] * rebels18rocks [rebels18rocks@notlogged] has joined #minecrafthelp
#708 [16:16] <WitherSkeleton> Im not getting an email from mojang
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#718 [16:22] <Nefer007> hup! I'm back, with a new paste
#719 [16:22] <Nefer007> http://paste.ubuntu.com/23463182/
#720 [16:23] <Nefer007> I do not know how to convert .jar.zip into .jar
#721 [16:23] <Xiretza> Nefer007: that's definitely modded, this channel is only for vanilla support
#722 [16:24] <Nefer007> oh.
#723 [16:24] <Nefer007> is there a channel for mods?
#724 [16:24] <Xiretza> maybe #minecraftforge could help, you'll need to register with NickServ first though if you haven't already.
#725 [16:25] <Nefer007> oh
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#731 [16:42] <CuidabrutosYT> Hello
#732 [16:42] <CuidabrutosYT> Help Me?
#733 [16:42] <CuidabrutosYT> ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 11/11/16 04:37 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) a
#734 [16:42] <CuidabrutosYT> CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0 Launched Version: 1.8.9 LWJGL: 2.9.4 OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. GL Caps:
#735 [16:42] <CuidabrutosYT> Hel Meee!
#736 [16:44] <CuidabrutosYT> Solution?
#737 [16:44] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#738 [16:44] <CuidabrutosYT> HELP ME!!!
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#749 [17:06] <ushy> hi I'm trying to log in into my old minecraft account but is telling me wrong password/user name or email
#750 [17:07] * Andre [Andre@notlogged] has joined #minecrafthelp
#751 [17:08] <ushy> can you help me please log in into my old minecraft account
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#754 [17:11] * hippopotasauce [hippopotasauce@notlogged] has joined #minecrafthelp
#755 [17:12] <ushy> hi I"m trying to log in into my old minecraft account and is not allowing me it gives me an error message
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#757 [17:13] <hippopotasauce> Is there a way to access a Minecraft account if you've forgotten the password, and you've been locked out of the email associated with it? Yahoo is making me answer security questions I've forgotten the answer to. This was the case years ago as well but I knew my Minecraft password back then
#758 [17:13] <pie_flavor> Hello! I have the answer to both of your problems.
#759 [17:13] <pie_flavor> Do you both have your transaction IDs?
#760 [17:14] <ushy> i don't
#761 [17:14] <hippopotasauce> Where would the info for that be stored?
#762 [17:14] <pie_flavor> Go to the page that Absol is about to link.
#763 [17:14] <pie_flavor> ?? account/trans-id
#764 [17:14] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#765 [17:15] <ushy> my account was purchased many years ago by credit card but i don't have access to it
#766 [17:17] <pie_flavor> ushy: Well, you generally need a transaction ID to get help from Mojang Support, but you can always try.
#767 [17:17] <pie_flavor> ??> ushy account/send-email
#768 [17:17] <Absol> ushy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#769 [17:17] <Absol> ushy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#770 [17:18] <ushy> thanks i'll try to look for it
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#773 [17:26] <hippopotasauce> Thanks for the help, I'll wait for a response
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#779 [17:39] <trickykaden> Hello i am trying to log into my minecraft launcher and im using my right login in but it is giving me this error code "SunCertPathBuilderException"
#780 [17:39] <pie_flavor> this would be because you have installed the illegal pirating software MCLeaks.
#781 [17:39] <trickykaden> i used the install on minecraft.net though
#782 [17:39] <pie_flavor> yes, and you installed MCLeaks.
#783 [17:40] <trickykaden> whats mcleaks?
#784 [17:40] <pie_flavor> the thing that you installed to illegally pirate minecraft.
#785 [17:40] * hippopotasauce [hippopotasauce@notlogged] has quit. (Ping timeout: 195 seconds)
#786 [17:40] <trickykaden> And why would i pirate the gam if i have payed for it....
#787 [17:40] <trickykaden> game*
#788 [17:40] <pie_flavor> i don't know, we get all sorts in here
#789 [17:41] <pie_flavor> ban circumvention?
#790 [17:41] <pie_flavor> anyone else use your computer?
#791 [17:41] <trickykaden> My brother did when i was gone for a week
#792 [17:41] <pie_flavor> i'm going to guess that the next thing you'll say is that you have a brother
#793 [17:41] <trickykaden> ...
#794 [17:41] <pie_flavor> yep
#795 [17:41] <pie_flavor> ok so here
#796 [17:41] <pie_flavor> here's what you do
#797 [17:42] <pie_flavor> first, do what Absol's about to tell you to do.
#798 [17:42] <pie_flavor> ??> trickykaden win/hosts/edit
#799 [17:42] <Absol> trickykaden: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#800 [17:42] <Absol> trickykaden: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#801 [17:44] <pie_flavor> trickykaden: Oh, and also, before doing anything else, change your Mojang account password.
#802 [17:44] <pie_flavor> MCLeaks is run from a pool of stolen accounts, and you've just sent them your email and password.
#803 [17:44] <trickykaden> ok
#804 [17:44] <trickykaden> i did
#805 [17:45] <pie_flavor> All right. Now, do you see in the hosts file two lines that have an IP address and the url authserver.mojang.com or sessionserver.mojang.com?
#806 [17:47] <trickykaden> i wont let me do the %SystemRoot%\system32/drivers/etc/hosts thing
#807 [17:47] <trickykaden> it*
#808 [17:47] <pie_flavor> Why not?
#809 [17:47] <trickykaden> it says file name is not valid
#810 [17:48] <pie_flavor> trickykaden: Hang on, what OS are you on? Mac, Windows, or Linux?
#811 [17:48] <trickykaden> windows 10
#812 [17:48] <pie_flavor> OK. And you
#813 [17:48] <pie_flavor> stupid enter key
#814 [17:48] <pie_flavor> OK. And you're copying and pasting exactly %SystemRoot%\System32\drivers\etc\hosts
#815 [17:48] <pie_flavor> ?
#816 [17:48] <trickykaden> yes
#817 [17:49] <pie_flavor> Can you send a screenshot showing this?
#818 [17:49] <trickykaden> how?
#819 [17:49] <pie_flavor> Press the PrtSc key on your keyboard, go to imgur.com, press Ctrl V, and put the link to the picture in chat.
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#823 [17:53] <trickykaden> http://imgur.com/a/hcFOs
#824 [17:53] <pie_flavor> trickykaden: You didn't paste the entire filename.
#825 [17:54] <trickykaden> i did it changes to that
#826 [17:54] <trickykaden> ok now it works
#827 [17:54] <trickykaden> i see the two ips
#828 [17:54] <pie_flavor> Ok. Delete both of those entire lines.
#829 [17:54] <pie_flavor> Then save the file.
#830 [17:54] <trickykaden> ok
#831 [17:55] <trickykaden> http://imgur.com/a/w40dT
#832 [17:55] <trickykaden> what do i do here
#833 [17:56] <pie_flavor> trickykaden: ok so remember when absol gave you the instructions on how to open notepad
#834 [17:56] <pie_flavor> did you do the entire thing
#835 [17:56] <pie_flavor> or did you just ignore it and open notepad normally
#836 [17:56] <trickykaden> it doesnt give me the option to open as administrator
#837 [17:56] <gabriellins2009> Good evening, I installed a minecraft on my son's computer and it does not run on my son's computer.
#838 [17:56] <pie_flavor> and you didn't say anything?
#839 [17:57] <trickykaden> sorry
#840 [17:57] <pie_flavor> gabriellins2009: Good afternoon! :P pacific time
#841 [17:57] <pie_flavor> What happens when you try?
#842 [17:58] <gabriellins2009> There is something in java saying that an error has occurred
#843 [17:58] <pie_flavor> trickykaden: Show me a screenshot of the right click menu on notepad.
#844 [17:58] <pie_flavor> gabriellins2009: Does the game crash?
#845 [18:00] <gabriellins2009> Appears a white screen with many letters, after opening the game whenever the game opens, so my child try to do anything the white screen error appears
#846 [18:00] * gab [gab@notlogged] has joined #minecrafthelp
#847 [18:01] <pie_flavor> gabriellins2009: Right click, click Copy All Text, then do what Absol says.
#848 [18:01] <pie_flavor> ??> gabriellins2009 paste
#849 [18:01] <Absol> gabriellins2009: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#850 [18:01] <gab> My minecraft only writes "sorry but we could not connect to our servers"
#851 [18:01] <trickykaden> @pie_flavor http://imgur.com/a/coar4
#852 [18:01] <gab> My minecraft only writes "sorry but we could not connect to our servers"
#853 [18:01] <pie_flavor> ??> gab scold/repeat
#854 [18:01] <Absol> gab: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#855 [18:02] <Absol> gab: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#856 [18:02] <pie_flavor> ??> gab tools/hjt
#857 [18:02] <Absol> gab: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#858 [18:02] <Absol> gab: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#860 [18:02] <trickykaden> Pies did you see the image?
#861 [18:02] <pie_flavor> yeah
#862 [18:02] <pie_flavor> why is it potato quality
#863 [18:02] <gabriellins2009> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:58:46] [Client thread/INFO]: Setting user: gabriellins2009 [21:58:57] [Client thread/WARN]: Skipping bad option: lastServer: [21:58:57] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:59:00] [Client thread/INFO]: Reloading ResourceManager: Default [21:59:05] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:59:05] [Thread-5/INFO]: Initializing LWJG
#864 [18:02] <pie_flavor> did you take a picture of your screen with a camera?
#865 [18:03] <pie_flavor> gabriellins2009: no, you ignored what absol said.
#866 [18:03] <trickykaden> i had to do it on my phone because my print screen doesnt work
#867 [18:03] <pie_flavor> gabriellins2009: you need to put it on paste.ubuntu.com
#868 [18:04] * Gamesix_Master [Gamesix_Master@notlogged] has joined #minecrafthelp
#869 [18:04] <pie_flavor> trickykaden: i can't see what you're right clicking on, though.
#870 [18:04] <trickykaden> its the notepad
#871 [18:04] <pie_flavor> i know, but include that in a picture anyway.
#872 [18:04] <trickykaden> ok
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#874 [18:06] <trickykaden> @pie http://imgur.com/a/Habca
#875 [18:06] <pie_flavor> trickykaden: let me just have absol repeat the entire instructions.
#876 [18:06] * gab [gab@notlogged] has quit. (Ping timeout: 195 seconds)
#877 [18:06] <pie_flavor> ??> trickykaden win/hosts/edit
#878 [18:06] <Absol> trickykaden: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#879 [18:06] <Absol> trickykaden: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#880 [18:07] <pie_flavor> Start Menu, Notepad.
#881 [18:07] <pie_flavor> Not a text file on the desktop.
#882 [18:08] <trickykaden> ok i got it now
#883 [18:08] <trickykaden> i deleted the ips and saved
#884 [18:08] <trickykaden> now it works
#885 [18:08] <pie_flavor> Your minecraft is fixed now.
#886 [18:08] <trickykaden> Thanks pie :D
#887 [18:08] <pie_flavor> In the future, protect your computer better.
#888 [18:09] <pie_flavor> And in the future, read instructions.
#889 [18:09] <trickykaden> i know imma go change my password
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#891 [18:09] <Chromaryu> gabriellins2009:
#892 [18:09] <Chromaryu> Nooo
#893 [18:12] <Gamesix_Master> I got an error does anyone know how to fix it?
#894 [18:13] <pie_flavor> Gamesix_Master: That entirely depends on what the error is.
#895 [18:13] <Gamesix_Master> i got the text doc do you want me to just copy and paste it?
#896 [18:13] <pie_flavor> Not in chat. Use paste.ubuntu.com
#897 [18:13] <Chromaryu> ??> Gamesix_Master paste
#898 [18:13] <Absol> Gamesix_Master: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#899 [18:14] <pie_flavor> Chromaryu: 2slow
#900 [18:14] <Chromaryu> gg me
#901 [18:14] <Gamesix_Master> i posted it at http://paste.ubuntu.com/23463543/
#902 [18:14] <pie_flavor> Gamesix_Master: turn off VBOs in video options
#903 [18:15] <Gamesix_Master> ? could you walk me through to getting there?
#904 [18:15] <gabriellins2009> I copied and pasted the screen that appears when I try to play on ubuntu. what should I do?
#905 [18:15] <pie_flavor> gabriellins2009: put the link in chat
#906 [18:15] <pie_flavor> Gamesix_Master: Options, Video Settings, VBOs.
#907 [18:15] <gabriellins2009> http://paste.ubuntu.com/23463538/
#908 [18:16] <Chromaryu> ....
#909 [18:17] <pie_flavor> Chromaryu: i volunteer you as tribute to help her
#910 [18:17] <Chromaryu> k
#911 [18:18] <Chromaryu> gabriellins2009: post output of lspci -vv please
#912 [18:19] <gabriellins2009> I did not understand what you want
#913 [18:19] <pie_flavor> Chromaryu: what?
#914 [18:19] * Anzhi is now known as Anzhelika|Away
#915 [18:19] <pie_flavor> what is a lspci -vv
#916 [18:20] <Chromaryu> ...?
#917 [18:20] * Anzhelika|Away is now known as Anzhi
#918 [18:20] <Chromaryu> are she using ubuntu?
#919 [18:20] <Chromaryu> or not
#920 [18:20] <pie_flavor> where did you get that idea?
#921 [18:20] <Chromaryu> lspci shows pci card that connected in, hardware/hardware in.
#922 [18:21] <Chromaryu> vv is verbose level 2
#923 [18:21] <pie_flavor> where did you get the idea that she was playing on ubuntu?
#924 [18:21] <Chromaryu> 09:15 gabriellins2009 I copied and pasted the screen that appears when I try to play on ubuntu. what should I do?
#925 [18:21] <pie_flavor> there is a screen that appears when she tries to play
#926 [18:21] <pie_flavor> she copied and pasted it on ubuntu
#927 [18:21] <Chromaryu> ...
#928 [18:21] <pie_flavor> it's called parsing, Chromaryu
#929 [18:22] <Chromaryu> then my misbehave, sorry
#930 [18:22] <Chromaryu> It can be read as actual ubuntu or paste.ubuntu.com
#931 [18:22] <Chromaryu> :/
#932 [18:22] <Chromaryu> anyway, 0x80004005?
#933 [18:24] <gabriellins2009> Sorry I expressed myself poorly, I mean. When I try to play minecraft these messages appear, which I copied and pasted in ubuntu for you to analyze
#934 [18:24] <Chromaryu> pie_flavor: tell me problem on other channel
#935 [18:26] <Chromaryu> gabriellins2009: do you have dxdiag log?
#936 [18:29] <gabriellins2009> Directx diagnostic tool
#937 [18:30] <Chromaryu> yes.
#938 [18:30] <Chromaryu> ??> gabriellins2009 win/dxdiag
#939 [18:30] <Absol> gabriellins2009: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#940 [18:31] <gabriellins2009> The hopper.minecraft.net page is not working Hopper.minecraft.net is unable to fulfill this request at this time.
#941 [18:31] <Chromaryu> eh...
#942 [18:32] <Chromaryu> ok
#943 [18:32] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#944 [18:32] <Chromaryu> gabriellins2009: can you grab dxdiag log from dxdiag?
#945 [18:34] * MadScience [MadScience@notlogged] has joined #minecrafthelp
#946 [18:34] <MadScience> hi
#947 [18:34] <MadScience> when i try to run the launcher it says unable to update native launcher
#948 [18:35] <MadScience> is anyony here
#949 [18:35] <MadScience> anyone*
#950 [18:37] <Chromaryu> ??> MadScience launcher/gane-log
#951 [18:37] <gabriellins2009> Yes, I can not send you
#952 [18:37] <Chromaryu> ...
#953 [18:37] <Chromaryu> gabriellins2009: to me via what?
#954 [18:37] <Chromaryu> ??> MadScience launcher/game-log
#955 [18:38] <Chromaryu> ??> MadScience launcher/log
#956 [18:38] <Absol> MadScience: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#957 [18:38] <Absol> MadScience: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#958 [18:39] <gabriellins2009> i can open, but , i don t know how can i grab
#959 [18:39] <MadScience> ok
#960 [18:39] <MadScience> one sec
#961 [18:40] <MadScience> the launcher wont start up
#962 [18:40] <Chromaryu> gabriellins2009: open it, paste in paste.ubuntu.com
#963 [18:40] <MadScience> it says unable to update native launcher and wont start uo
#964 [18:40] <gabriellins2009> Yes, I can not send you
#965 [18:40] <MadScience> up*
#966 [18:40] <Chromaryu> MadScience: Error during opening launcher?
#967 [18:40] <MadScience> ye
#968 [18:40] <Gamesix_Master> Thank you for yout help i got it working :D
#969 [18:41] <Chromaryu> ??> MadScience tools/hjt
#970 [18:41] <Absol> MadScience: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#971 [18:41] <Absol> MadScience: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#972 [18:41] <Absol> MadScience: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#975 [18:43] <Chromaryu> gabriellins2009:
#976 [18:43] <Chromaryu> you got dxdiag.log?
#977 [18:45] <gabriellins2009> http://paste.ubuntu.com/23463730/
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#980 [18:46] <Chromaryu> gabriellins2009:
#981 [18:46] <Chromaryu> 09:46 Urielsalads Intel HD Graphics: https://downloadcenter.intel.com/download/26347
#982 [18:46] <Chromaryu> Try this driver
#983 [18:47] * xcristianx [xcristianx@notlogged] has quit. (Client Quit)
#984 [18:49] <gabriellins2009> this drive is for me or urielsalads
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#986 [18:51] <Chromaryu> for you.
#987 [18:51] * MadScience [MadScience@notlogged] has joined #minecrafthelp
#988 [18:51] <MadScience> Absol
#989 [18:52] <MadScience> it wont let me download the program you sent me
#990 [18:52] <Chromaryu> ?? bot
#991 [18:52] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#992 [18:52] <MadScience> i have a native log would that be it tho
#993 [18:52] <Chromaryu> Yea. paste it on paste.ubuntu.com
#994 [18:53] <MadScience> http://paste.ubuntu.com/23463752/
#995 [18:53] <MadScience> there
#996 [18:54] <Chromaryu> ??> MadScience win/reinst
#997 [18:54] <Absol> MadScience: You may need to reinstall the locally installed files that Minecraft puts into place.
#998 [18:54] <Absol> MadScience: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#999 [18:54] * ushy [ushy@notlogged] has quit. (Ping timeout: 195 seconds)
#1000 [18:55] <MadScience> tried it
#1001 [18:56] <Chromaryu> hmm...
#1002 [18:57] * naoto [naoto@notlogged] has quit. (Quit: Web client closed)
#1003 [19:02] <MadScience> hello
#1004 [19:03] <MadScience> chat has been quiet
#1005 [19:03] <Chromaryu> MadScience: What is Antivirus program do you use?
#1006 [19:04] <MadScience> Windows defender or malwarebytes i think
#1007 [19:10] <MadScience> hello
#1008 [19:20] <MadScience> Hello
#1009 [19:21] <Andrio> What happens when you try to download HijackThis?
#1010 [19:22] <MadScience> it gives you a log for the program to help you with errors
#1011 [19:23] <Andrio> o...k.
#1012 [19:23] <Andrio> That sounds normal.
#1013 [19:23] <Andrio> 'Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.'
#1014 [19:24] <MadScience> ye
#1015 [19:24] * Gaz[Away] is now known as Gaz
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#1017 [19:26] <MadScience> Chromaryu
#1018 [19:27] <Chromaryu> poke Andrio instead of me
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#1020 [19:33] <Breezeless> ?
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#1029 [19:57] <MadScience> Hey
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#1032 [20:16] * Micro [Micro@notlogged] has joined #minecrafthelp
#1033 [20:16] <Micro> Anyone here?
#1034 [20:17] <Andrio> ??> Micro ask
#1035 [20:17] <Absol> Micro: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1036 [20:17] <Absol> Micro: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1037 [20:22] <Micro> Ok, SOrry
#1038 [20:22] <Micro> So I attempt to login with the Staging launcher and the current newest launcher
#1039 [20:22] <Micro> I always get the same error:
#1040 [20:23] <Micro> Can't connect to out servers
#1041 [20:23] <Micro> I even made a demo account and I get the same error
#1042 [20:24] <Andrio> What antimalware/security software do you have?
#1043 [20:25] <Micro> Let me check
#1044 [20:25] <Micro> Do you know a quick way to see on mac?
#1045 [20:25] <Andrio> hm
#1046 [20:25] <Andrio> I'm not sure about Macs.
#1047 [20:25] <Micro> Nvm found where to check
#1048 [20:25] <Micro> I have none
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#1056 [20:51] <BrayanYTx3> Hello, do not let me enter minecraft.
#1057 [20:52] <BrayanYTx3> HELP
#1058 [20:52] <Andrio> What happens when you try?
#1059 [20:53] <Micro> Andrio possible to answer my question I asked earlier
#1060 [20:53] * KenshiGamer [KenshiGamer@notlogged] has joined #minecrafthelp
#1061 [20:53] <KenshiGamer> HI
#1062 [20:54] <Andrio> Micro, is that all the error message says?
#1063 [20:54] <Micro> on the staging one yes
#1064 [20:54] <Andrio> mm
#1065 [20:54] <Andrio> Micro, try the stable one.
#1066 [20:54] <Micro> on the normal launcher it has a huge error message
#1067 [20:54] <Micro> can you send a download link?
#1068 [20:54] <Andrio> ??> Micro paste
#1069 [20:54] <Absol> Micro: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1070 [20:55] <drakon5302> Hello, I have a problem with my graphics card. I have tried to update it, but Intel Updater says there are no updates required. Here is my DXDiag info: http://paste.ubuntu.com/23464069/
#1071 [20:55] <BrayanYTx3> Absol
#1072 [20:55] <BrayanYTx3> Hello, do not let me enter minecraft.
#1073 [20:55] <Andrio> BrayanYTx3, what happens when you try?
#1074 [20:55] <Micro> ill be back tommorow
#1075 [20:55] <KenshiGamer> Some one has gained access to my account along time ago and they have been changing the name of it and they have changed the password to it as well. I no longer have access to the @hotmail.com email address i signed up with but i know the origonal password and username. please help me
#1076 [20:56] <KenshiGamer> and i no longer have access to my account
#1077 [20:56] <Andrio> o/
#1078 [20:56] <KenshiGamer> ?
#1079 [20:56] <Andrio> drakon5302, what version of Windows did that PC come with?
#1080 [20:56] <KenshiGamer> my pc?
#1081 [20:56] <Andrio> ??> KenshiGamer account/send-email
#1082 [20:56] <Absol> KenshiGamer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1083 [20:56] <Absol> KenshiGamer: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1084 [20:56] <Andrio> KenshiGamer, no, drakon5302's PC
#1085 [20:57] <drakon5302> It came with Vista, but I think it's Windows 8 now
#1086 [20:57] <Andrio> mm
#1087 [20:57] <Andrio> drakon5302, your graphics controller isn't supported on Windows 8.
#1088 [20:57] <Andrio> You'll need to reinstall Windows 7 or Vista, or use a newer PC
#1089 [20:57] <drakon5302> Okay, thanks
#1090 [20:58] <BrayanYTx3> Absol, I miss this message: Sorry, but we couldn't connect to our servers. Please make sure that you are online, and that Minecraft is not blocked
#1091 [20:58] <BrayanYTx3> Absol, I miss this message: Sorry, but we couldn't connect to our servers. Please make sure that you are online, and that Minecraft is not blocked
#1092 [20:58] <Andrio> mm
#1093 [20:58] <Andrio> BrayanYTx3, what antimalware/security software do you have?
#1094 [20:59] <BrayanYTx3> I do not understand, you can explain it well, please
#1095 [21:00] <BrayanYTx3> About 1 week ago I do not play Minecraft :(
#1096 [21:02] <BrayanYTx3> help andrio
#1097 [21:02] <BrayanYTx3> Absol
#1098 [21:02] <Andrio> hm
#1099 [21:02] <Andrio> ??> BrayanYTx3 tools/HJT
#1100 [21:02] <Absol> BrayanYTx3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1101 [21:02] <Absol> BrayanYTx3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1102 [21:03] <BrayanYTx3> I already have it downloaded, I have the whole document already open, now what do I do?
#1103 [21:03] <BrayanYTx3> I already have it downloaded, I have the whole document already open, now what do I do?
#1104 [21:04] <Andrio> 'Copy everything, put the log on http://paste.ubuntu.com and give us the link.'
#1105 [21:05] <BrayanYTx3> andrio, Copy the entire text document out there?
#1106 [21:05] <BrayanYTx3> Copy the entire text document out there?
#1107 [21:05] <BrayanYTx3> Andrio?
#1108 [21:05] <Andrio> Yes
#1109 [21:05] <BrayanYTx3> http://paste.ubuntu.com/23464119/
#1110 [21:06] <BrayanYTx3> ok
#1111 [21:06] <BrayanYTx3> http://paste.ubuntu.com/23464119/
#1112 [21:06] * drakon5302 [drakon5302@notlogged] has quit. (Quit: Web client closed)
#1113 [21:06] <BrayanYTx3> Now what? Andrio
#1114 [21:07] <Andrio> So you have Hamachi installed
#1115 [21:07] <Andrio> You'll probably need to get rid of that.
#1116 [21:07] <Andrio> Or at least disable it.
#1117 [21:08] <BrayanYTx3> Already disable it, now? ANDRIO
#1118 [21:09] <Andrio> ??> BrayanYTx3 win/hosts/edit
#1119 [21:09] <Absol> BrayanYTx3: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1120 [21:09] <Absol> BrayanYTx3: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1121 [21:09] <Andrio> BrayanYTx3, delete the lines in that file that contain 'mojang'.
#1122 [21:12] <BrayanYTx3> I skip these 2 things 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com Just delete what Mojang says?
#1123 [21:13] <Andrio> yeah, delete those.
#1124 [21:14] <BrayanYTx3> Is it now?
#1125 [21:15] <Andrio> what?
#1126 [21:15] <BrayanYTx3> What do I do?
#1127 [21:15] <BrayanYTx3> NEXT?
#1128 [21:15] <Andrio> That should be all.
#1129 [21:17] <BrayanYTx3> I log in?
#1130 [21:17] <Andrio> Yes.
#1131 [21:18] <BrayanYTx3> I still miss the same error.
#1132 [21:18] <Andrio> Hm
#1133 [21:18] <Andrio> Did you remove Hamachi?
#1134 [21:20] <BrayanYTx3> Yes
#1135 [21:20] <Andrio> Try restarting your computer.
#1136 [21:22] <BrayanYTx3> I will, but what if I still get a mistake?
#1137 [21:23] <Andrio> Then we'll see
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#1140 [21:24] <Emily> My minecraft world keeps freezing every time i try i load it, i have no idea why but other worlds on my xbox worls fine?
#1141 [21:24] * LookItsA_Panda [LookItsA_Panda@notlogged] has joined #minecrafthelp
#1142 [21:25] <LookItsA_Panda> http://paste.ubuntu.com/23464162/
#1143 [21:26] * LookItsA_Panda [LookItsA_Panda@notlogged] has quit. (Client Quit)
#1144 [21:26] * LookItsA_Panda [LookItsA_Panda@notlogged] has joined #minecrafthelp
#1145 [21:26] <LookItsA_Panda> http://paste.ubuntu.com/23464162/
#1146 [21:27] <LookItsA_Panda> please help me!
#1147 [21:27] * zxcb [zxcb@notlogged] has quit. (Client Quit)
#1148 [21:27] <Andrio> LookItsA_Panda, try installing this driver: http://downloads.dell.com/FOLDER03499081M/2/_Video_Driver_MHD53_WN32_20.19.15.4320_A01.EXE
#1149 [21:27] * Sgahh [Sgahh@notlogged] has joined #minecrafthelp
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#1151 [21:28] * Emily [Emily@notlogged] has quit. (Ping timeout: 195 seconds)
#1152 [21:29] <LookItsA_Panda> will it help?
#1153 [21:29] * drcheesemd [drcheesemd@notlogged] has joined #minecrafthelp
#1154 [21:30] <Andrio> Yes.
#1155 [21:30] * zxcb [zxcb@notlogged] has joined #minecrafthelp
#1156 [21:30] <LookItsA_Panda> thanks
#1157 [21:31] <drcheesemd> Hi, I cant log in and when i reset my password i still cant log in. i ever created a new account on a new email address and i still cant log in. it wont even let me create a new account let alone access my old one
#1158 [21:31] <LookItsA_Panda> http://paste.ubuntu.com/23464162/ i need help click the link
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#1160 [21:32] <drcheesemd> Hi, I cant log in and when i reset my password i still cant log in. i ever created a new account on a new email address and i still cant log in. it wont even let me create a new account let alone access my old one
#1161 [21:32] <Andrio> LookItsA_Panda, try installing this driver: http://downloads.dell.com/FOLDER03499081M/2/_Video_Driver_MHD53_WN32_20.19.15.4320_A01.EXE
#1162 [21:32] <LookItsA_Panda> i can login but when i click play it crashes every time i dont know what to do
#1163 [21:33] <LookItsA_Panda> it has a virus on it
#1164 [21:33] * supremo_BR [supremo_BR@notlogged] has quit. (Client Quit)
#1165 [21:33] <LookItsA_Panda> i just scanned it
#1166 [21:33] <Andrio> with what?
#1167 [21:34] <Andrio> ??> drcheesemd login/throttle
#1168 [21:34] <Absol> drcheesemd: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1169 [21:34] <Absol> drcheesemd: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1170 [21:34] <LookItsA_Panda> McAfee
#1171 [21:35] <drcheesemd> oh man, ok thanks
#1172 [21:36] <Andrio> LookItsA_Panda, that's a false positive.
#1173 [21:36] <LookItsA_Panda> okay i just scanned twice and there is 0 issues
#1174 [21:36] * TBNRNatalia [TBNRNatalia@notlogged] has joined #minecrafthelp
#1175 [21:36] <LookItsA_Panda> thx
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#1177 [21:37] * zxcb [zxcb@notlogged] has quit. (Ping timeout: 195 seconds)
#1178 [21:37] <LookItsA_Panda> what do i do after i install it?
#1179 [21:38] <Andrio> LookItsA_Panda, restart the computer.
#1180 [21:39] <LookItsA_Panda> okay
#1181 [21:39] * LookItsA_Panda [LookItsA_Panda@notlogged] has quit. (Quit: Web client closed)
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#1185 [21:57] <FireScull> Excuse me
#1186 [21:57] <pie_flavor> you are excused
#1187 [21:57] <FireScull> um i have an account with the name im using and i forgot the email what do i do>
#1188 [21:57] <FireScull> ?
#1189 [21:58] <pie_flavor> do what absol says
#1190 [21:58] <pie_flavor> ??> FireScull account/forgot-email
#1191 [21:58] <Absol> FireScull: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1192 [21:58] <FireScull> I tryed
#1193 [21:58] <pie_flavor> do you know where your transaction ID is?
#1194 [21:59] <FireScull> I have the account on 1 computer and its not on the computer and i recently got rid of everything on this computer
#1195 [21:59] <FireScull> Whats that?
#1196 [21:59] <pie_flavor> It's a unique code associated with the account's purchase.
#1197 [21:59] <FireScull> where do i find that?
#1198 [21:59] <pie_flavor> Being able to access it is how you prove that you own the account if something comes up.
#1199 [21:59] <pie_flavor> ??> FireScull account/trans-id
#1200 [21:59] <Absol> FireScull: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1201 [22:00] * Dan_ [Dan_@notlogged] has joined #minecrafthelp
#1202 [22:00] <pie_flavor> Tell me if you're able to access it (but don't say what it is).
#1203 [22:00] <FireScull> Um what do i do if i threw out the gift card?
#1204 [22:01] <pie_flavor> That's a problem.
#1205 [22:01] <FireScull> YUP
#1206 [22:01] <pie_flavor> Do you have any way of proving that you're the original purchaser?
#1207 [22:01] <FireScull> Like i know my password all my emails just i tryed them all they dont work
#1208 [22:01] <pie_flavor> oh
#1209 [22:01] <pie_flavor> uh
#1210 [22:01] <pie_flavor> ??> FireScull login/throttle
#1211 [22:01] <Absol> FireScull: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1212 [22:01] <Absol> FireScull: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1213 [22:01] <pie_flavor> so wait three hours
#1214 [22:02] <pie_flavor> then try every email at the password reset
#1215 [22:02] <pie_flavor> without trying to actually log in once
#1216 [22:02] <FireScull> um ok
#1217 [22:02] <FireScull> should i try now?
#1218 [22:02] <Dan_> hello got a question ! to migrate my old account with Mojang the only this i can not remember is my username? what now been trying and trying to remember it but NOTTTT
#1219 [22:02] <pie_flavor> <pie_flavor> so wait three hours
#1220 [22:02] <pie_flavor> Dan_: um
#1221 [22:03] <pie_flavor> if you don't know your username
#1222 [22:03] <pie_flavor> that's somewhat of an issues
#1223 [22:03] <pie_flavor> s/issues/issue/
#1224 [22:03] <ExtremeBot> pie_flavor meant to say: that's somewhat of an issue
#1225 [22:03] <FireScull> Um can i do the password reset thing now?
#1226 [22:03] <Dan_> i know my e-mail and password but that Hmmm no
#1227 [22:03] <FireScull> and Pie_flavor and Absol ty so much :D
#1228 [22:03] <pie_flavor> FireScull: <pie_flavor> <pie_flavor> so wait three hours
#1229 [22:04] <pie_flavor> Dan_: Do you know your transaction ID?
#1230 [22:04] <Dan_> i did change password but when i try to migrate it ask me my account username :/
#1231 [22:04] <pie_flavor> Dan_: Yes. Do you know your transaction ID?
#1232 [22:04] <Dan_> its been 6 years ago approx lol
#1233 [22:05] <Dan_> i am srewed i think
#1234 [22:05] <pie_flavor> Dan_: follow absol's instructions
#1235 [22:05] <pie_flavor> ??> Dan_ account/trans-id
#1236 [22:05] <Absol> Dan_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1237 [22:05] <pie_flavor> Dan_: Once you've found it, tell me. Don't tell me what it is, though.
#1238 [22:05] <pie_flavor> also,
#1239 [22:05] <pie_flavor> ??> FireScull bot
#1240 [22:05] <Absol> FireScull: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1241 [22:05] <Dan_> ok ill try that right now brb
#1242 [22:06] <FireScull> Um i may have just found it xD
#1243 [22:06] <FireScull> it was my main email but i tryed my backups first
#1244 [22:06] <FireScull> I feal dumb
#1245 [22:07] <pie_flavor> FireScull: Fantastic! Don't worry, we get people a million times dumber than you.
#1246 [22:07] <FireScull> xD
#1247 [22:07] <FireScull> woooow your mean jk'
#1248 [22:08] <FireScull> And nevermind it is not
#1249 [22:08] <FireScull> :'(
#1250 [22:08] <pie_flavor> FireScull: In that case,
#1251 [22:08] <pie_flavor> <pie_flavor> <pie_flavor> <pie_flavor> so wait three hours
#1252 [22:09] <FireScull> I set all my accounts up with a mojang account i guess this will be harder than i thought
#1253 [22:09] <pie_flavor> it's not very hard
#1254 [22:09] <pie_flavor> just
#1255 [22:09] <pie_flavor> <pie_flavor> <pie_flavor> <pie_flavor> <pie_flavor> so wait three hours
#1256 [22:09] <pie_flavor> and then try any emails it might be at the password reset box.
#1257 [22:09] <pie_flavor> without actually trying to log in.
#1258 [22:09] <FireScull> Is their anything like you guys can do like help me get the email
#1259 [22:10] <pie_flavor> the email that receives it is the email that has the account.
#1260 [22:10] <pie_flavor> first, no. we're not mojang.
#1261 [22:10] <FireScull> But what heppends if it is not?
#1262 [22:10] <pie_flavor> second, if we could, we still wouldn't.
#1263 [22:10] <FireScull> happends
#1264 [22:10] <FireScull> nd why
#1265 [22:10] <FireScull> and why
#1266 [22:10] <Dan_> its to mutch reading says look at your e-mail in junk thats along time ago ,i would need to call them direct or something
#1267 [22:10] * kusanagi [kusanagi@notlogged] has quit. (Quit: Leaving)
#1268 [22:10] <pie_flavor> Dan_: i'm sorry that it's too much reading.
#1269 [22:10] <pie_flavor> FireScull: ^ like i was saying. :P
#1270 [22:11] <pie_flavor> Dan_: you can't call them directly. the page is very clear. read it, and it will tell you how to find the ID. come back here when you found it.
#1271 [22:11] <pie_flavor> FireScull: So I automatically believe everyone here who says they lost their account.
#1272 [22:11] <pie_flavor> But let's hypothetically say that you didn't. That you were a hacker, trying to steal accounts.
#1273 [22:11] <Dan_> thank for helping :) ill keep trying now its time to give computer to my kids now !! lol
#1274 [22:11] <Dan_> thatnks anyways \
#1275 [22:12] <pie_flavor> Dan_: no prob
#1276 [22:12] <pie_flavor> FireScull: If you were trying to steal it, it would sound _exactly the same_.
#1277 [22:12] * xcpop [xcpop@notlogged] has quit. (Ping timeout: 186 seconds)
#1278 [22:12] <FireScull> What Pie?
#1279 [22:12] <pie_flavor> <pie_flavor> FireScull: So I automatically believe everyone here who says they lost their account.
#1280 [22:12] <pie_flavor> <pie_flavor> But let's hypothetically say that you didn't. That you were a hacker, trying to steal accounts.
#1281 [22:12] <pie_flavor> <pie_flavor> FireScull: If you were trying to steal it, it would sound _exactly the same_.
#1282 [22:13] <pie_flavor> You have no proof that you own the account; you may have obtained the username, and even password, through phishing.
#1283 [22:13] <pie_flavor> If I tell you the email, you have then successfully stolen the account.
#1284 [22:13] <FireScull> Anything else and i knew it i wish i had set security questions
#1285 [22:13] <FireScull> But i would forget that to
#1286 [22:13] <FireScull> too
#1287 [22:14] <pie_flavor> Even if you didn't know the password, the email is then a concrete point to hack into.
#1288 [22:14] * xcpop [xcpop@notlogged] has joined #minecrafthelp
#1289 [22:14] <pie_flavor> Before that, all you had was the username. There was no way to actually get the account since the username isn't enough.
#1290 [22:14] <pie_flavor> Even if an email is hard to hack, it's so much easier once you know the email.
#1291 [22:14] <pie_flavor> See?
#1292 [22:14] <FireScull> Y
#1293 [22:14] <FireScull> ya
#1294 [22:14] <FireScull> i mean
#1295 [22:14] <pie_flavor> Even the password can be gotten through phishing.
#1296 [22:15] <FireScull> i have 2 old accounts i forgot to migrate there migrated now i say bye to those :'(
#1297 [22:15] <pie_flavor> But the transaction ID is concrete proof that you own it.
#1298 [22:15] <FireScull> Ill fish around for it
#1299 [22:15] <pie_flavor> If you have your transaction ID, Mojang can do anything.
#1300 [22:15] <FireScull> but in the meen time ill keep checking emails
#1301 [22:15] <pie_flavor> FireScull: remember to wait three hours, though.
#1302 [22:15] <FireScull> Im just that kid who has 12 emails and brags to friends who have none
#1303 [22:15] <FireScull> oh
#1304 [22:16] <FireScull> ok
#1305 [22:16] <FireScull> but is that with sending password changes
#1306 [22:16] <pie_flavor> Yes.
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#1309 [22:16] <pie_flavor> Both logging in and resetting the password is locked out right now for you.
#1310 [22:16] <pie_flavor> You couldn't even make a new account to get around that; it's by IP address, not by account.
#1311 [22:17] * Gibson501 [Gibson501@notlogged] has joined #minecrafthelp
#1312 [22:17] <pie_flavor> After three hours, try every email in the password reset box.
#1313 [22:17] <Gibson501> Same Problem
#1314 [22:17] <pie_flavor> Meanwhile, I'll give you the email form. If nothing else works, then just contact Mojang. This is the bit you need the transaction ID for.
#1315 [22:17] <pie_flavor> ??> FireScull account/send-email
#1316 [22:17] <Absol> FireScull: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1317 [22:17] <Absol> FireScull: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1318 [22:18] <pie_flavor> Gibson501: What same problem?
#1319 [22:18] <Gibson501> i bought the game like 4 years ago idk where the id is
#1320 [22:18] <Gibson501> Yes pie
#1321 [22:18] <pie_flavor> Ah.
#1322 [22:18] * sasakitomoya [sasakitomoya@notlogged] has joined #minecrafthelp
#1323 [22:18] <pie_flavor> ??> Gibson501 account/trans-id
#1324 [22:18] <Absol> Gibson501: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1325 [22:18] <pie_flavor> Gibson501: Wait, ignore that.
#1326 [22:19] <Gibson501> every password and email and nothing
#1327 [22:19] <pie_flavor> wait, then don't ignore that.
#1328 [22:19] <pie_flavor> You're saying you have the same problem as FireScull?
#1329 [22:19] <FireScull> I have the same problem Gibson501
#1330 [22:19] <FireScull> Oh hey
#1331 [22:19] <FireScull> xD
#1332 [22:19] <Gibson501> we are all in the same boat
#1333 [22:19] <pie_flavor> Yeah. In that case, go to that link that Absol said. Find your transaction ID. Then, send a support request to Mojang, including the transaction ID.
#1334 [22:19] <pie_flavor> ??> Gibson501 account/send-email
#1335 [22:20] <Absol> Gibson501: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1336 [22:20] <FireScull> boat?
#1337 [22:20] <Absol> Gibson501: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1339 [22:20] <pie_flavor> FireScull: figure of speech. we all have the same problem.
#1340 [22:21] <Gibson501> ok it was bought with a card that i dont hav eanymore
#1341 [22:21] <Gibson501> so i dont know the numbers or anything about the card
#1342 [22:21] <pie_flavor> Gibson501: Well, I'll tell you the same thing I told FireScull.
#1343 [22:22] <pie_flavor> If you try to log in multiple times, and fail, they lock your IP address from logging in or resetting passwords
#1344 [22:22] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1345 [22:22] <pie_flavor> So wait three hours, and try every email you have at the password reset box.
#1346 [22:22] <Gibson501> thats is gay
#1347 [22:22] <pie_flavor> No, it's secure.
#1348 [22:23] <pie_flavor> Make sure not to try logging in again, or it'll just keep locking it.
#1349 [22:23] <Gibson501> ik
#1350 [22:23] <Gibson501> i just want to play minecraft
#1351 [22:24] <pie_flavor> I know the feeling.
#1352 [22:24] <Fruit> When I try to login to Minecraft, it says "Sorry, but we couldn't connect to our servres. *Enter* Please make sure that you are online and that Minecraft is not blocked. *Enter* (SunCertPathBuilderException: unable to find valid certification path to requested target)" Note: When I say *Enter* that means the text skips a line. I have already let Java into the firewall and I am definitely connected to the internet.
#1353 [22:24] <Gibson501> but i tried once eariler and reset my password and never got and email so
#1354 [22:24] <pie_flavor> Fruit: Yeah, the problem with that is that you have installed the illegal Minecraft pirating software MCLeaks.
#1355 [22:25] <Fruit> Is there a way to fix it?
#1356 [22:25] <Gibson501> mine says this crap
#1357 [22:25] <Gibson501> Invalid username or password! Check your username and password. If you use OLD non-migrated account try using username instead of email. You need to use paid minecraft account credentials. Mojang account without paid MC won't work.
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#1359 [22:26] <FireScull> Please pie_flavor wow you can hold tab to do this stuff just like in games sweat oh but could you please like take this up with my on like skype or something please
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#1361 [22:26] <FireScull> or something i can talk to you on
#1362 [22:26] <pie_flavor> Fruit: Yes.
#1363 [22:27] <pie_flavor> FireScull: No, sorry. There's nothing I can do.
#1364 [22:27] <pie_flavor> Wait three hours and try the password reset.
#1365 [22:27] <pie_flavor> same to you, Gibson501
#1366 [22:27] <pie_flavor> Fruit: First, follow Absol
#1367 [22:27] <pie_flavor> stupid enter key
#1368 [22:27] <pie_flavor> Fruit: First, follow Absol's instructions.
#1369 [22:27] <pie_flavor> ??> Fruit win/hosts/edit
#1370 [22:27] <Absol> Fruit: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1371 [22:27] <Absol> Fruit: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1372 [22:28] <Fruit> Okay
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#1374 [22:29] <pie_flavor> Fruit: Now, you should see two lines. Both have an IP address, and one of either authserver.mojang.com or sessionserver.mojang.com
#1375 [22:29] <Fruit> I see them, yes
#1376 [22:29] <pie_flavor> Delete both of those entire lines.
#1377 [22:29] <pie_flavor> Save the file. Your minecraft is fixed.
#1378 [22:29] <pie_flavor> Then, change your Mojang password.
#1379 [22:30] <pie_flavor> MCLeaks operates off of stolen accounts, and you've just sent them your email and password.
#1380 [22:30] <Fruit> Okay, I will try this.
#1381 [22:30] <Fruit> Oh my...
#1382 [22:30] <pie_flavor> And don't pirate Minecraft again.
#1383 [22:30] <Fruit> I promise, in Minecraft law and actual law, that I will enver pirate again.
#1384 [22:31] <pie_flavor> good
#1385 [22:31] <pie_flavor> good
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#1388 [22:32] <Fruit> Now trying to login...
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#1392 [22:33] <Fruit> You, pie_flavor, are forever in my gratitude. Thank you so much. I will never pirate.
#1393 [22:34] <pie_flavor> yay
#1394 [22:34] <Fruit> I am so happy, you don't know. I couldn't play Minecraft for like MONTHS.
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#1396 [22:35] <FireScull> wait pie_flavor
#1397 [22:35] * pie_flavor waits
#1397 [22:35] <FireScull> i know password for email aswell what about that
#1398 [22:35] <pie_flavor> like i said
#1399 [22:35] <pie_flavor> if you don't know the id
#1400 [22:35] <FireScull> no not agian xD
#1401 [22:35] <pie_flavor> then you need to reset the password
#1402 [22:36] <FireScull> I dont know my email!
#1403 [22:36] <pie_flavor> even if you know the password, the reset is just to figure out which one it is
#1404 [22:36] <pie_flavor> after the three hours, just try every single email in the password reset box
#1405 [22:36] <FireScull> i tweeted mojang will the respond or no
#1406 [22:36] <pie_flavor> the one that owns the account will be the one that receives the email
#1407 [22:36] <pie_flavor> no, they will not respond. it's either the email form or nothing.
#1408 [22:37] <FireScull> so im guessing no
#1409 [22:37] <pie_flavor> ??> FireScull account/send-email
#1410 [22:37] <Absol> FireScull: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1411 [22:37] <Absol> FireScull: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1412 [22:37] <FireScull> Absol that link sends me to home page!
#1413 [22:37] <pie_flavor> ??> FireScull bot
#1414 [22:38] <Absol> FireScull: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1415 [22:38] <FireScull> nvm
#1416 [22:40] <Fruit> Thanks Absol and pie_flavor, if you ever find me on Minecraft, my IGN is currently Genderless_Child, a reference from if Undertale was Realistic. (This is not considered a meme so it follows the rules)
#1417 [22:40] <Fruit> Later
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#1433 [23:38] <Caitlin> Hello I am having trouble with my multiplayer
#1434 [23:38] <pie_flavor> what sort of trouble?
#1435 [23:39] <Caitlin> My friend and I are unable to get connect to my game but 2 days ago it was working fine
#1436 [23:39] <pie_flavor> By 'connected to your game', what do you mean?
#1437 [23:39] <pie_flavor> Is this a server, or LAN multiplayer?
#1438 [23:40] <Caitlin> How do you know if is on that setting?
#1439 [23:40] <pie_flavor> That's not a setting. They're completely different things.
#1440 [23:40] <pie_flavor> Or it could also be on Realms.
#1441 [23:40] <pie_flavor> So: Is it a server, a Realm, or a LAN world?
#1442 [23:41] <Caitlin> How do I know if it is either
#1443 [23:41] <pie_flavor> If it's a LAN world, you pushed the 'open to LAN' button in the pause menu.
#1444 [23:41] <pie_flavor> If it's a server, you're running an external piece of software.
#1445 [23:41] <pie_flavor> If it's a Realm, you bought it from Mojang.
#1446 [23:42] <Caitlin> It's on an Xbox 1 if that helps
#1447 [23:42] <pie_flavor> Oh. I thought you were talking about the PC version.
#1448 [23:42] <Caitlin> No I am sorry
#1449 [23:42] <pie_flavor> We can't help with console multiplayer; that's the OEM's turf. Talk to Microsoft Support.
#1450 [23:43] <Caitlin> Okay thank you
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#1452 [23:46] * Jack is now known as Guest17746
#1453 [23:46] <Guest17746> Hi, When I try to login into Minecraft it sais that is incorrect. WTF?
#1454 [23:47] <pie_flavor> Guest17746: What's incorrect, and what's the exact message?
#1455 [23:47] * Nickle12 [Nickle12@notlogged] has joined #minecrafthelp
#1456 [23:48] <Nickle12> I recently wanted to get back into minecraft and I had purchased it but now its saying I have to repurchase it and im stuck on demo. Its sorta stupid because I dont really want to repay.
#1457 [23:48] <pie_flavor> Nickle12: Are you absolutely certain it's the correct account?
#1458 [23:48] <Guest17746> Sorry but your username or passwordis incorrrect
#1459 [23:49] <pie_flavor> Guest17746: OK. The problem there is that your username or password is incorrect.
#1460 [23:49] <pie_flavor> You should try resetting your password.
#1461 [23:49] <Guest17746> I have logged in literaly hundreds of times using those details
#1462 [23:49] <Nickle12> I will try again
#1463 [23:49] <pie_flavor> Oh, that's the problem then.
#1464 [23:49] <pie_flavor> ??> Guest17746 login/throttle
#1465 [23:49] <Absol> Guest17746: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1466 [23:49] <Absol> Guest17746: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1467 [23:49] <pie_flavor> Guest17746: read what absol said ^
#1468 [23:50] <Nickle12> Just wanna build some shit aha
#1469 [23:50] <Absol> Nickle12: Please keep it civil
#1470 [23:50] <Guest17746> How do I reset password for mc when I cant log in
#1471 [23:50] <pie_flavor> ??> Guest17746 account/reset-password
#1472 [23:50] <Absol> Guest17746: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1473 [23:50] <Absol> Guest17746: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1474 [23:50] <Guest17746> Migrated?
#1475 [23:50] <pie_flavor> Guest17746: Do you use your email to log in, or your username?
#1476 [23:51] <Guest17746> Email
#1477 [23:51] <pie_flavor> Then your account is already migrated. You just have to reset it at the link Absol posted.
#1478 [23:51] <Guest17746> Where is the link?
#1479 [23:52] <pie_flavor> selective literacy at its finest
#1480 [23:52] <pie_flavor> ??> Guest17746 account/reset-password
#1481 [23:52] <Absol> Guest17746: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1482 [23:52] <Absol> Guest17746: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1483 [23:52] <pie_flavor> look at absol's first message
#1484 [23:52] <Guest17746> Wtf what is this?
#1485 [23:52] <pie_flavor> That depends on what it is.
#1486 [23:53] <Chromaryu> ^
#1487 [23:53] <Guest17746> I cant login to my account, I put in the correct details but it sais that it is incorrect
#1488 [23:53] <Chromaryu> ...
#1489 [23:53] <Guest17746> Ok?
#1490 [23:53] <pie_flavor> ok
#1491 [23:54] <pie_flavor> so did you try the link that absol posted
#1492 [23:54] <pie_flavor> because i believe i told you to try that three times now
#1493 [23:54] <Guest17746> Where is absol?
#1494 [23:54] <Chromaryu> ()
#1495 [23:54] <pie_flavor> ??> Guest17746 account/reset-password
#1496 [23:54] <Absol> Guest17746: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1497 [23:54] <Absol> Guest17746: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1498 [23:54] <pie_flavor> ^ Absol, ladies and gentlemen.
#1499 [23:55] <Guest17746> Where do I find absols 'page"
#1500 [23:55] <pie_flavor> have you tried reading the message
#1501 [23:55] <Guest17746> Yes I have.
#1502 [23:56] <pie_flavor> because it's literally right there
#1503 [23:56] <Guest17746> there is nothing after whois
#1504 [23:56] <Guest17746> PM?
#1505 [23:56] <pie_flavor> syntax error
#1506 [23:56] <pie_flavor> ??> Guest17746 scold/pm
#1507 [23:57] <Absol> Guest17746: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1508 [23:57] <pie_flavor> though i doubt you'll read that either ^
#1509 [23:57] <mattym> Guest17746, Absol wrote a message in the chat, read it
#1510 [23:57] <Guest17746> Can he send it again
#1511 [23:57] <mattym> Guest17746, No
#1512 [23:57] <pie_flavor> he absolutely can
#1513 [23:57] <pie_flavor> ??> Guest17746 account/reset-password
#1514 [23:57] <mattym> Guest17746, Use your mouse, look back in the chat
#1515 [23:57] <Absol> Guest17746: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1516 [23:57] <Absol> Guest17746: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1517 [23:57] <pie_flavor> there you go. for the fourth time.
#1518 [23:58] <Guest17746> OK thx! It really helped
#1519 [23:59] <Guest17746> So when I reset password I will get new one sent to my email address?
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