#1 [00:00] <pie_flavor> no, you'll get a link sent to your email address
#2 [00:00] <pie_flavor> you then click the link and it'll tell you how to reset it
#3 [00:00] <Marzia> I can't install Minecraft of version help :(
#4 [00:00] <Guest17746> Why couldnt you just tell me here for f#ck sake
#5 [00:00] <pie_flavor> Guest17746: read the email.
#6 [00:00] <pie_flavor> and click the link.
#7 [00:00] <pie_flavor> super simple instructions.
#8 [00:01] <pie_flavor> bye now.
#9 [00:01] <pie_flavor> Marzia: What happens when you try?
#10 [00:01] <Guest17746> I cant get to the email because my phone is dead
#11 [00:01] <pie_flavor> have you tried using your computer
#12 [00:01] <Marzia> Emma I just reinstall Minecraft
#13 [00:02] <Guest17746> It wont work on my computr
#14 [00:02] <Guest17746> Just tell me here
#15 [00:02] <Guest17746> Piece of crap
#16 [00:03] <Guest17746> Talk to me!
#17 [00:03] <pie_flavor> hi
#18 [00:03] <pie_flavor> try webmail
#19 [00:03] <Guest17746> ...
#20 [00:03] <pie_flavor> Marzia: Do you get some sort of error?
#21 [00:03] <Guest17746> I dont know how to use webmail.
#22 [00:03] <Guest17746> And when I go on yahoo.com it wont load
#23 [00:03] <pie_flavor> Guest17746: then learn. you have lost any hope of me helping you by directly insulting me
#24 [00:04] <Guest17746> Oh for the love of god!
#25 [00:04] <Guest17746> THX MOJANG GREAT CUSTOMER SUPPORT
#26 [00:04] <pie_flavor> oh, we're unofficial.
#27 [00:05] * Marzia [Marzia@notlogged] has quit. (Ping timeout: 195 seconds)
#28 [00:05] <Guest17746> ...
#29 [00:05] <pie_flavor> ?? volunteer
#30 [00:05] <pie_flavor> oh, that's wrong
#31 [00:05] <pie_flavor> ?? scold/volunteer
#32 [00:05] <pie_flavor> dangit, what's the command
#33 [00:05] <Andrio> ?? info/volunteer
#34 [00:05] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#35 [00:05] <pie_flavor> thx
#36 [00:05] <Guest17746> ok
#37 [00:05] <pie_flavor> ah found it
#38 [00:05] <pie_flavor> ?? scold/attitude
#39 [00:05] <Absol> scold/attitude: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#40 [00:05] <Absol> scold/attitude: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#41 [00:06] <Guest17746> OK
#42 [00:06] <Guest17746> So the link as been sent to my email adress?
#43 [00:06] <pie_flavor> Yes.
#44 [00:06] <Guest17746> Ok
#45 [00:06] <Guest17746> Thankou
#46 [00:06] <mattym> Guest17746, To attempt to reset your password you need the link they actually emailed to you, it is unique to the account so no one here can help you with that, you will need to view the actual email they sent.
#47 [00:07] <Guest17746> Ok
#48 [00:09] <Guest17746> No offence but does anyone here actually play minecraft or just talk about it for a leisure activity?
#49 [00:10] <pie_flavor> i used to, don't much anymore
#50 [00:10] <pie_flavor> but i write sponge plugins for it
#51 [00:10] <Guest17746> Ok
#52 [00:11] * arda [arda@notlogged] has joined #minecrafthelp
#53 [00:11] <Guest17746> Do you spend most of your life doing this "Work"
#54 [00:11] <pie_flavor> i mean
#55 [00:11] <pie_flavor> i'm 17
#56 [00:11] <pie_flavor> so w/e
#57 [00:11] <Guest17746> Your 17, get a life have fun
#58 [00:11] <pie_flavor> k
#59 [00:11] <GreyVulpine> As with any hobby, some people like playing minecraft, others like helping out others getting minecraft to work. you'll find the latter here
#60 [00:11] <pie_flavor> thank you for your life counseling
#61 [00:12] <pie_flavor> if i wasnt here
#62 [00:12] <GreyVulpine> Now, do you have any other issues with minecraft that we can help with?
#63 [00:12] <pie_flavor> you'd just be typing at an empty chat
#64 [00:12] <Guest17746> Your welcome, anyone else want to be insulted?
#65 [00:12] <pie_flavor> and wouldn't have gotten your account back
#66 [00:12] <GreyVulpine> Absolutely.
#67 [00:12] <GreyVulpine> !kb Guest17746
#68 [00:12] * GreyBot kicked Guest17746 from #minecrafthelp (Reason: uest17746 :<Kicks:1492>)
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#70 [00:12] <pie_flavor> my sides have transcended this earthly realm
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#72 [00:14] <ronlepon> Question Regarding Eula - If a kit is on a server, can it be sold for real $$$ if normal players can unlock it with in game $$
#73 [00:14] <pie_flavor> Nope.
#74 [00:14] <pie_flavor> It's not about the ability; it's about the shortcut.
#75 [00:15] <ronlepon> what about the ability to join a game in progress
#76 [00:15] <ronlepon> or spectate said game
#77 [00:15] <pie_flavor> I think spectate is allowed, that could be considered cosmeticd
#78 [00:15] <pie_flavor> Haven't thought about that before
#79 [00:16] <pie_flavor> Game in progress is probably good, EULA says that you can get priority access to a server.
#80 [00:16] <ronlepon> and im not restricting part of the server to only donators
#81 [00:16] <ronlepon> so i think its fine
#82 [00:16] <pie_flavor> right
#83 [00:16] <ronlepon> all players can join game x
#84 [00:17] <ronlepon> if game x is full then donators can still join, normal players must wait for next game etc
#85 [00:17] <pie_flavor> yep
#86 [00:17] <ronlepon> cool cool thanks for you help
#87 [00:17] <pie_flavor> from the Q&A:
#88 [00:17] <pie_flavor> Can I offer a limited trial period for all users?
#89 [00:18] <pie_flavor> woops, wrong question
#90 [00:18] <pie_flavor> :P
#91 [00:18] <pie_flavor> Can I give paying users priority access to my server?
#92 [00:18] <pie_flavor> Yes, but you cannot restrict gameplay elements to specific users.
#93 [00:18] <pie_flavor> so you're good
#94 [00:18] <ronlepon> well joining a game in progress when normal users cant restricts gameplay elements doesnt it?
#95 [00:19] <ronlepon> to only donators
#96 [00:19] <ronlepon> vs like spectate is harmless
#97 [00:19] <pie_flavor> no
#98 [00:19] <pie_flavor> restricting gameplay elements means like if you donate you get access to this powerup but regular nerds don't
#99 [00:19] <pie_flavor> this is priority access, so it's all good.
#100 [00:19] <ronlepon> and there is no way to allow for shortcuts
#101 [00:20] <pie_flavor> right
#102 [00:20] <ronlepon> that stinks
#103 [00:20] <pie_flavor> i mean
#104 [00:20] <ronlepon> its not something overpowered or unreachable
#105 [00:20] <pie_flavor> i can see how it's difficult to get people to want to pay to keep a server running
#106 [00:20] <ronlepon> it just means you can pay x and not have to grind as much
#107 [00:20] <pie_flavor> but see it from the player's perspective
#108 [00:20] <pie_flavor> the player who can't pay
#109 [00:20] <pie_flavor> they already bought this game from mojang
#110 [00:21] <pie_flavor> they paid their $28
#111 [00:21] <pie_flavor> they want the entire game
#112 [00:21] <ronlepon> they would get the kit though
#113 [00:21] <pie_flavor> and in their favorite server, someone gets an advantage over them because they can just pay more
#114 [00:21] <ronlepon> after reaching lvl x
#115 [00:21] <mattym> Also a kit for real money that can also be attained someway ingame is fine. As long as the way to get it ingame doesnt involve them spending real money in any way
#116 [00:21] <pie_flavor> mattym: no, that's against the eula
#117 [00:21] <pie_flavor> Can I sell “kits” for hard currency if I provide a balanced alternative for non-paying users?
#118 [00:21] <Andrio> Do we know what the 'Switch user' button in the staging launcher specifically does?
#119 [00:21] <pie_flavor> If the “kits” contain gameplay-affecting features they are not allowed. Gameplay balance is not relevant to the EULA. If the items included in the kit are purely cosmetic, you can charge real money/hard currency.
#120 [00:22] <ronlepon> balanced alternative implies another kit though
#121 [00:22] <ronlepon> not obtaining same kit as paid for
#122 [00:22] <ronlepon> so if you can donate for kit x and unlock kit x
#123 [00:22] <ronlepon> your not donating for kit x and normal user can only get kit y
#124 [00:22] <ronlepon> even if its balanced
#125 [00:22] <ronlepon> i think thats what it meansd
#126 [00:22] <ronlepon> means(
#127 [00:23] <GreyVulpine> Does kit X have any gameplay affecting features?
#128 [00:23] <mattym> Exactly if its the same exact thing, and you can get it without spending money, its fine, i believe thats covered specifically in another part of the eula
#129 [00:23] <pie_flavor> mattym: i'm sorry, but that's incorrect
#130 [00:23] <pie_flavor> you simply can't offer it for real money at all
#131 [00:24] <pie_flavor> * sell cosmetic items, except for "Capes", IF the item sold does not give a user an unfair gameplay advantage over anyone else on the server - i.e there can be no "pay to win".
#132 [00:24] <ronlepon> lets say there are 2 kits, kit y and kit x, kit y is given by default and gives you a sharpness 1 sword, kit x you unlock from killing 10 players and it gives you sharpness 2. however you can donate for kit x by paying $1 or by getting 10 kills
#133 [00:25] <pie_flavor> ronlepon: it's not about the items, it's about the advantage.
#134 [00:25] <GreyVulpine> pie_flavor's correct. Say you're offering unlimited use gold items in Kit X for money, something that's got considerably upgraded speed over normal Kit Y that has steel items, that's not allowed.
#135 [00:25] <pie_flavor> If you have a kit, and people can pay $1 or get 10 kills to obtain it
#136 [00:25] <pie_flavor> and someone pays the $1
#137 [00:25] <pie_flavor> they now have an advantage over the people who didn't.
#138 [00:25] <GreyVulpine> Both have the same mechanical use, but one has considerable gameplay advantages, that kit is not allowed to be sold for money.
#139 [00:26] <pie_flavor> By doing less work, they have used real money to gain an advantage. That's the part that's against the EULA.
#140 [00:26] <ronlepon> ah makes sense
#141 [00:26] <pie_flavor> I'm not sure anyone's thought of the spectator thing before; you could totally sell that and make some decent money.
#142 [00:26] <pie_flavor> Also, complicated particle effects are cool; see Mineplex for example.
#143 [00:26] <ronlepon> i planned on that and allowing a user to pick their team
#144 [00:27] <pie_flavor> I don't know if that one's acceptable.
#145 [00:27] <pie_flavor> That's close enough that I think it's ok. you're not selling diamond picks or anything.
#146 [00:27] <ronlepon> its not an advantage, the map is mirrored, the game autobalanced with equal players, lets you be on blue team with your friends or something instead of red
#147 [00:28] <pie_flavor> i think that one's ok.
#148 [00:28] <ronlepon> cool, ok last one:
#149 [00:28] <pie_flavor> Chest "keys" are great - you can offer incredibly cool items, and not worry about people paying once and never buying anything again because they want the one cosmetic they watned
#150 [00:28] <ronlepon> kit y has a bow power 5 that all players are given
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#152 [00:28] <ronlepon> kit x has a bow power 5 that has a firework trail behind every arrow you shoot but can only be unlocked by paying 1$ real money
#153 [00:29] <pie_flavor> that's completely fine
#154 [00:29] <pie_flavor> firework trails are cosmetic and don't affect gameplay
#155 [00:29] <pie_flavor> as long as the actual gameplay affecting features are the same.
#156 [00:29] <ronlepon> ok but kit x couldnt have 5more blocks of dirt than kit y right?
#157 [00:29] <pie_flavor> Right.
#158 [00:29] <pie_flavor> That affects gameplay.
#159 [00:30] <ronlepon> gotcha
#160 [00:30] <pie_flavor> It's the advantage that matters. Firework trails look cool; but more blocks means an advantage.
#161 [00:30] <ronlepon> yea been working on a custom gamemode, got so wrapped up in it then i realized i better check up on eula haha
#162 [00:30] <pie_flavor> Sounds cool. Are you making it yourself?
#163 [00:31] <ronlepon> Most of it
#164 [00:31] <ronlepon> clearly using things people have made to help out
#165 [00:31] <ronlepon> like chest commands and holographic text
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#167 [00:31] <pie_flavor> That was what I was asking - like are you coding it yourself?
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#169 [00:32] <ronlepon> I looked for a plugin that fit my needs and it didnt exist, so i found the closest one
#170 [00:32] <pie_flavor> Ah.
#171 [00:32] <ronlepon> and it has gone inactive since 2014 but they released source code
#172 [00:32] <pie_flavor> You could totally learn Java and make your own
#173 [00:32] <ronlepon> so im essentially making a whole new version
#174 [00:32] <Emopikachu231> Every time I try to long in it says 'Lack of updated graphics'
#175 [00:33] <pie_flavor> Emopikachu231: Do you have a DxDiag report? If so, put the link in chat.
#176 [00:33] <Emopikachu231> http://paste.ubuntu.com/23464546/
#177 [00:33] <ronlepon> I know tons of Lua haha
#178 [00:33] <pie_flavor> ronlepon: lol scripting won't get you very far
#179 [00:33] <pie_flavor> unless:
#180 [00:33] <pie_flavor> if you use ComputerCraft or OpenComputers
#181 [00:33] <pie_flavor> to make a game
#182 [00:34] <ronlepon> yea nope
#183 [00:34] <pie_flavor> those run in lua
#184 [00:34] <pie_flavor> but for a Minecraft plugin you need full programming. anything on the JVM.
#185 [00:34] <ronlepon> say pie_flavor , would you like to see what i have so far?
#186 [00:34] <pie_flavor> i'm actually doing something memory intensive
#187 [00:35] <pie_flavor> so i wouldn't be able to open up minecraft right now
#188 [00:35] <ronlepon> ah no worries
#189 [00:35] <pie_flavor> but i'd love to hear about it
#190 [00:35] <pie_flavor> what's it about?
#191 [00:35] <ronlepon> It is an adaptive take on CTF
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#193 [00:35] <pie_flavor> cool
#194 [00:35] <ronlepon> red team vs blue team, the catch is the map is 100% destructive
#195 [00:36] <pie_flavor> oh, that's gonna be fun
#196 [00:36] <ronlepon> meaning players can build defenses and tunnels and all kinds of stuff
#197 [00:36] <pie_flavor> like hypixel wizards?
#198 [00:36] <ronlepon> never played hypixel :p
#199 [00:36] <pie_flavor> you should totally play hypixel
#200 [00:37] <pie_flavor> also mineplex
#201 [00:37] <pie_flavor> get some good cosmetic ideas
#202 [00:37] <ronlepon> true, idk im trying to make something new that people will like
#203 [00:37] <pie_flavor> exactly
#204 [00:37] <pie_flavor> it's got to "pop"
#205 [00:37] <pie_flavor> a destructible map, for instructing.
#206 [00:38] <ronlepon> you gain money from game wins
#207 [00:38] <pie_flavor> s/instructing/example/
#208 [00:38] <ExtremeBot> pie_flavor meant to say: a destructible map, for example.
#209 [00:38] <pie_flavor> derp
#210 [00:38] <ronlepon> and a small bit for a loss
#211 [00:38] <ronlepon> and then kills give you xp with lvl you up
#212 [00:38] <pie_flavor> maybe a scoreboard
#213 [00:38] <ronlepon> and as you lvl up you unlock more classes with special perks
#214 [00:38] <pie_flavor> not like sidebar but physical scoreboard
#215 [00:38] <ronlepon> i got a scoreboard
#216 [00:39] <ronlepon> oh its a sidebar
#217 [00:39] <pie_flavor> like plinths with the heads of the top scoring playes
#218 [00:39] <ronlepon> good idea
#219 [00:39] <ronlepon> but as you lvl up you only unlock the class for purchase
#220 [00:39] <ronlepon> which you buy it with the money for completed games
#221 [00:40] <pie_flavor> i see
#222 [00:40] <ronlepon> and of course once a game is over, the map is regenerated
#223 [00:40] <pie_flavor> you know what'd be cool? if you could integrate actual XP into that
#224 [00:40] <pie_flavor> like, you kill someone, XP orbs drop
#225 [00:40] <pie_flavor> and you gotta collect them to keep the experience
#226 [00:40] <ronlepon> idk how you would keep the xp though
#227 [00:41] <pie_flavor> but they only appear to you and only you can pick them up
#228 [00:41] <pie_flavor> i mean, you can interface with every aspect of the player with the API
#229 [00:41] <pie_flavor> including xp
#230 [00:41] <pie_flavor> btw, is this bukkit or sponge?
#231 [00:41] <ronlepon> bukkit
#232 [00:41] <pie_flavor> ah
#233 [00:42] <ronlepon> my main thing i guess right now is i need to start listing it on server pages
#234 [00:42] <ronlepon> so i can get people playing in which then over time i update it with new content
#235 [00:42] <pie_flavor> you know the best way to do that
#236 [00:42] <pie_flavor> daily vote rewards
#237 [00:42] <ronlepon> give a taste of goodness bit by bit
#238 [00:43] <ronlepon> yea i planned on that
#239 [00:43] <pie_flavor> with slightly increasing bonuses for consecutive days
#240 [00:43] <ronlepon> its just getting the first x amount of players to join ya know
#241 [00:43] <ronlepon> cause its only me lol
#242 [00:44] <pie_flavor> and after 7 straight days of voting you get a small amount of the donator currency for cosmetic crate keys
#243 [00:44] <pie_flavor> and then the counter resets
#244 [00:44] <ronlepon> yea that would work well
#245 [00:44] <ronlepon> just need to attract people that will then vote it up
#246 [00:44] <ronlepon> first
#247 [00:45] <pie_flavor> yeah
#248 [00:45] <pie_flavor> if you have friends that host servers
#249 [00:45] <pie_flavor> you could pay them to advertise your server on theirs
#250 [00:46] <ronlepon> none :/
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#253 [01:09] <ronlepon> you finished with your shanans pie?
#254 [01:09] <pie_flavor> no
#255 [01:10] <ronlepon> haha
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#257 [01:34] <limyb> fgf
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#263 [01:41] <kamal_> what should i do if mc isn't losing in and I'm sure of the password?
#264 [01:42] <Andrio> Reset your password?
#265 [01:42] <kamal_> i tried
#266 [01:42] <Andrio> What happened?
#267 [01:43] <kamal_> same thing
#268 [01:44] <Andrio> ??> kamal_ login/throttle
#269 [01:44] <Absol> kamal_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#270 [01:44] <Absol> kamal_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#271 [01:44] <kamal_> oh okay thanks
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#274 [01:47] <kamal_> when mc locks ur account does it also not send messages to ur email?
#275 [01:47] <Andrio> Yes.
#276 [01:47] <kamal_> oh
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#278 [01:47] <Andrio> :s
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#297 [02:26] <spawn> #spawn i have the pocket edition of minecraft on my ipad, it has always worked well and i keep it updated, recently it fails to load a selected world and after a long wait closes. if i start a new world it builds it and i have about 3 seconds of view before it closes the app. i have not changed any settings - what can i do ? thank you
#298 [02:27] <pie_flavor> this is a known problem with pocket edition
#299 [02:27] <pie_flavor> you have 0.16.0, right/
#300 [02:27] <pie_flavor> you'll just have to wait until mojang makes a bugfix
#301 [02:33] <spawn> is it coming up a lot - ie will it get a fix or is this a personal problem that hasnt come to their attention (sorry cant tell if i have a 0.16.0)
#302 [02:33] <pie_flavor> yes its common
#303 [02:33] <spawn> thank you
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#312 [03:04] <berkeskiin> i dont enter the game
#313 [03:04] <pie_flavor> k
#314 [03:04] <berkeskiin> i forgot passaword
#315 [03:04] <pie_flavor> ??> berkeskiin account/reset-password
#316 [03:04] <Absol> berkeskiin: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#317 [03:04] <Absol> berkeskiin: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#318 [03:04] <berkeskiin> and i reset it
#319 [03:04] <berkeskiin> but however i reset pas. i didnt enter
#320 [03:04] <pie_flavor> ??> berkeskiin login/throttle
#321 [03:04] <Absol> berkeskiin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#322 [03:04] <Absol> berkeskiin: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#323 [03:05] <berkeskiin> ok
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#329 [03:28] <shiny> guys i need help i receive this A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9cc192257, pid=5384, tid=8568 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x12257] # # Failed to write c
#330 [03:29] <shiny> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:25:13] [Client thread/INFO]: Setting user: Shinyonme [17:25:14] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:25:14] [Client thread/INFO]: Reloading ResourceManager: Default [17:25:16] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:25:16] [Thread-5/INFO]: Initializing LWJGL OpenAL [17:25:16] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information
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#334 [03:33] <thebrokenroad> I bought minecraft realms a few months ago, and then I cancelled it. I cancelled it and then I had 2 more payments go though.
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#342 [03:45] <Andrio> Apparently 'Author: Paul Lamb, www.paulscode.com' is a warning in the new log.
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#357 [04:40] <Meteorit_Gamer> i dont can change my password can someone help me???
#358 [04:40] <Meteorit_Gamer> please in german
#359 [04:41] <Andrio> What happens when you try?
#360 [04:41] <Meteorit_Gamer> @kealper kannst du helfen?? ich kann mein password nicht ändern und kann mich nicht einloggen
#361 [04:42] <Andrio> ??> Meteorit_Gamer lang/DE
#362 [04:42] <Absol> Meteorit_Gamer: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#363 [04:44] <Meteorit_Gamer> i dont get an email and if i get one, and i change it the password and it doesnt work
#364 [04:44] <Meteorit_Gamer> i tried it over an half an hour...
#365 [04:45] <Andrio> mm
#366 [04:45] <Andrio> ??> Meteorit_Gamer account/send-email
#367 [04:45] <Absol> Meteorit_Gamer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#368 [04:45] <Absol> Meteorit_Gamer: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#371 [04:49] <Meteorit_Gamer> can you dont help me?
#372 [04:52] <Meteorit_Gamer> i just logged out respectively and with my password I cant log in again
#373 [04:54] <Andrio> I'm not from Mojang.
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#375 [04:56] <Meteorit_Gamer> who here is from Mojang??
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#378 [04:57] <GreyVulpine> Meteorit_Gamer - Nobody here is from Mojang. This is a community-run support site
#379 [04:57] <Meteorit_Gamer> ok thank you
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#382 [05:05] <Anaid> Minecraft give me crash report any i do
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#384 [05:06] <Anaid> who can help me?..
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#387 [05:10] <CRWD> minecraft running very slow on lowest settings - laptop spec is: Intel core M3, 4GB ram, Intel graphics 515
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#390 [05:11] <taha> AGSG
#391 [05:11] <taha> TA
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#395 [05:13] <daveinator_HD> Hello mojang! I ws playing minecraft two weeks ago,when it crashed.I tryed to start it again but there was an arrow. it was called Fehlercode 43 . My dad had to instal some softwears and spend monay for thet,but i t doesn't work. Im sorry for my bad writing but im an german boy. I hope you can help me with my problem...
#396 [05:14] <daveinator_HD> ah and my minecraft name is daveinator_HD
#397 [05:14] <Andrio> 43 is apparently 'A driver has reported a device failure.'
#398 [05:14] <Andrio> Is there a game log in the launcher?
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#400 [05:15] <daveinator_HD> what is a game log?
#401 [05:15] <Andrio> A record of what's going on specifically
#402 [05:15] <Chromaryu> ?? launcher/game-log
#403 [05:15] <Chromaryu> hmm
#404 [05:15] <Chromaryu> ?? launcher/gamelog
#405 [05:15] <Andrio> It should be in the tab labelled Game Output
#406 [05:15] <Andrio> if you're on the stable version
#407 [05:16] <daveinator_HD> so there was something like it looks like your game has chrashed
#408 [05:16] <Andrio> ok
#409 [05:16] <Andrio> ??> daveinator_HD launcher/game-output
#410 [05:16] <Absol> daveinator_HD: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#411 [05:16] <Absol> daveinator_HD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#412 [05:16] <Chromaryu> Ah.
#413 [05:17] <Andrio> ??>> Chromaryu index
#414 [05:17] <daveinator_HD> ok
#415 [05:17] <Chromaryu> k
#416 [05:21] <daveinator_HD> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 12.11.16 12:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.D
#417 [05:21] <Andrio> ??> daveinator_HD win/DXDiag
#418 [05:21] <Absol> daveinator_HD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#421 [05:27] <daveinator_HD> i`ve done it
#422 [05:28] * Chromaryu is now known as DarkChroma
#423 [05:29] <Andrio> Show me the link to your report.
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#425 [05:30] <daveinator_HD> the link
#426 [05:30] <daveinator_HD> http://paste.ubuntu.com/23465370/
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#428 [05:33] <daveinator_HD> and?
#429 [05:34] <Andrio> daveinator_HD, try installing the Radeon software from http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064.
#430 [05:35] <daveinator_HD> ok
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#436 [05:57] <willersify> hello, i changed my password but it still says its the wrong password...? help
#437 [05:57] <Andrio> ??> willersify login/throttle
#438 [05:57] <Absol> willersify: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#439 [05:57] <Absol> willersify: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#442 [06:03] <JDLP> i need help
#443 [06:03] <JDLP> any helpers on?
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#445 [06:04] <daveinator_HD> so i have install it
#446 [06:04] <JDLP> i cant sign into my account even though i am getting the email and password correct and when i try to reset my password it wont send me an email
#447 [06:06] * kamal_ [kamal_@notlogged] has joined #minecrafthelp
#448 [06:06] <kamal_> how do i know if my account is locked?
#449 [06:07] <kamal_> ?
#450 [06:07] <daveinator_HD> no spam please..there are others#
#451 [06:07] <kamal_> k
#452 [06:07] <Andrio> JDLP, you'll need to have the email address on your account updated, then.
#453 [06:07] <Andrio> ??> JDLP account/email-missing
#454 [06:07] <Absol> JDLP: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#455 [06:08] <Absol> JDLP: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#456 [06:08] <Andrio> kamal_, I'm not aware of any way to get your account locked
#457 [06:08] <JDLP> yeah i got hotmail
#458 [06:08] <kamal_> when someone attempts to login more than 3 times it gets locked though
#459 [06:08] <Andrio> mm
#460 [06:08] <JDLP> so how do i fix it helper?
#461 [06:08] <Andrio> kamal_, that's your IP address, not your account.
#462 [06:08] <Andrio> ??> JDLP account/send-email
#463 [06:08] <Absol> JDLP: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#464 [06:08] <Absol> JDLP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#465 [06:08] <JDLP> ive been playing since like summer and now it just wont work not sure why
#466 [06:10] <daveinator_HD> i have downloaded the thing you said to me
#467 [06:11] <JDLP> andrio you think i will be able to get my account tonight? kinda hyped to play rn lul
#468 [06:11] <Andrio> ._.
#469 [06:11] <Andrio> daveinator_HD, ok
#470 [06:13] <JDLP> got my email?
#471 [06:13] <Andrio> daveinator_HD, restart the computer, then it should work.
#472 [06:13] <Andrio> JDLP, what?
#473 [06:13] <daveinator_HD> ok thanks......
#474 [06:13] <JDLP> i send the help thingy
#475 [06:14] <Andrio> mm
#476 [06:14] <JDLP> sent*
#477 [06:14] <Andrio> JDLP, you'll have to wait for Mojang to reply
#478 [06:14] <JDLP> oh you not with them?
#479 [06:14] <Andrio> Indeed
#480 [06:14] <JDLP> why your name red?
#481 [06:15] <JDLP> oh i thought you were part of their team or sometin
#482 [06:15] <Andrio> JDLP, because I used your name.
#483 [06:15] <JDLP> ooooou thank you doe
#484 [06:15] <Andrio> no problem...
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#498 [06:55] <nathan__> i need help with my account
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#500 [06:58] <nathan__> I got minecraft years ago and I do not have access to thet account anymore, and my security questions wont work, so i need to reset them, however i says I need my email which i don have
#501 [06:58] <nathan__> email account*
#502 [06:58] <nathan__> email account*
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#507 [07:02] <ZemstaPoWojaku> http://paste.ubuntu.com/23465633/
#508 [07:04] <ZemstaPoWojaku> eeeeee
#509 [07:04] <ZemstaPoWojaku> jest administrator
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#513 [07:24] <RGTejeda> I can not login with minecraft.net account and wait 24 hours but I still can not
#514 [07:24] <GreyVulpine> RGTejeda - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#515 [07:25] <RGTejeda> okay
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#517 [07:28] <maikati> putka
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#519 [07:30] <RGTejeda> My problem is that I do not have a purchased minecraft account, I wanted to buy it but I could not login to minecraft.net
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#525 [07:37] * Anzhelika|Away is now known as Anzhi
#526 [07:37] <ben_> hello everyone, i'm trying to connect internally on my lan, from one machine to another, i've allowed to connect. the server browser successfully finds the game running on the LAN, i tried direct connect to IP address (which pings successfuly too). all i keep getting is : unable to connect to remote host: no route to host. both on 1.10.2 . ny ideaS? :)
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#534 [07:46] <JDLP> anyone on?
#535 [07:46] <JDLP> how long will it take mojang to respond to my email?
#536 [07:46] * Anzhelika|Away is now known as Anzhi
#537 [07:48] <Andrio> JDLP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#538 [07:48] <Andrio> JDLP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#545 [08:07] <m67> i need help migrating my minecraft account
#546 [08:08] <m67> i cannot remember or find my minecraft username
#547 [08:16] * JDLP [JDLP@notlogged] has joined #minecrafthelp
#548 [08:17] <JDLP> anyone can help me with my account?
#549 [08:18] <JDLP> hello?
#550 [08:18] <GreyVulpine> As nobody here is from Mojang, we're not equipped to help with account issues
#551 [08:19] <Chromaryu> JDLP: Just ask, will help yourself
#552 [08:21] <JDLP> awwwe well i was in game then i disconnected from a server when i tried to join back it told me i had to rester my minecraft and when i did i got kicked form my account and i cant get back in it says "invalid credentials" i tried to reset my password but its not sending me the reset link to my email so i have no idea whats going on
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#561 [08:50] <WeslleyHG> olá
#562 [08:51] <WeslleyHG> Alguem ?
#563 [08:51] <WeslleyHG> hello ?
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#567 [09:02] <iRual> hi
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#570 [09:08] <Cerllel> Hello, I just bought minecraft win 10 beta edition and I open it changed the option full screen and that´s it, stop working, I just can see the first screen and then it just crashed... any idea how to fix it?
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#572 [09:09] * Anzhelika|Away is now known as Anzhi
#573 [09:09] <Cerllel> By the way, I tried already uninstalling it and reinstalling the game.
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#576 [09:19] <Cerllel> Hello?
#577 [09:19] <Cerllel> At least may I please know if someone read it?
#578 [09:19] <Cerllel> Thanks
#579 [09:20] * No_GameNo_Life [No_GameNo_Life@notlogged] has joined #minecrafthelp
#580 [09:21] <No_GameNo_Life> my minecraft was stolen
#581 [09:22] <No_GameNo_Life> the e mail was changed
#582 [09:23] <No_GameNo_Life> and I did not notice it
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#585 [09:24] <No_GameNo_Life> my minecraft was stolen
#586 [09:25] <No_GameNo_Life> he e mail was changed
#587 [09:25] <No_GameNo_Life> and I did not notice it
#588 [09:25] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#589 [09:26] <No_GameNo_Life> ok
#590 [09:26] <No_GameNo_Life> sry
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#596 [09:31] <MasterAnka> hello
#597 [09:33] <MasterAnka> im can't play minecraft some im log in to the game it says InvalidCredentialsException but de are not problem witch the network
#598 [09:34] <MasterAnka> im can't log in to the game
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#603 [09:55] <luiz> my minecraft dont open
#604 [09:55] <luiz> runtime error r6025 -pure virtual functioan call
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#606 [09:59] <Citronas> Hello guys, i've made forgot password on mojang website, and reseted my password, but when i try to log in it says that its bad email or password, even tho i just changed it, and it has to work
#607 [10:01] <luiz> click in forgot my passoword in the website
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#609 [10:04] <Citronas> Ya i did it 10 times, and i rested my password till same, cant login to website, or minecraft
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#611 [10:07] <iDoomfull> Can someone tell me if submitting minigames or adventure maps do have a time limit? (a dead line)
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#618 [10:14] <PeytonThePanda> Hello, I am having a problem with multiplayer.
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#620 [10:16] <Kuchenkarre> i can´t connecting with the loginservers
#621 [10:17] <PeytonThePanda> PRobprob everyone is afk
#622 [10:18] <PeytonThePanda> im leaving everyone is afk
#623 [10:18] <PeytonThePanda> im leaving everyone is afk
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#627 [10:19] <PeytonThePanda> Hello I am having a problem with multiplayer. There might be a problem with java.net
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#631 [10:24] <theotherguy101> How come when i try to start minecraft it says my drvers are out of date. Also here is the dxdiag link http://minecraftirc.net/minecrafthelp/landing/
#632 [10:25] <theotherguy101> oops i meant to paste http://paste.ubuntu.com/23466465/
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#634 [10:26] <cat_9000> my minecraft wont load when i click play
#635 [10:28] <cat_9000> it will say launching then not launch
#636 [10:28] <theotherguy101> I am having the same problem I dont know what to do.
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#641 [10:41] <Guest12727> Minecraft says that have outdated drivers
#642 [10:42] <Guest12727> Therefore, it isn't letting me log on
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#644 [10:43] <Guest12727> is anyone there?
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#653 [10:51] <ItsSaulGoodman> Hi, I tried to reset my password and its says I tried to reset too many times, how long do I have to wait before I can reset it again?
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#655 [10:53] <ItsSaulGoodman> err
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#657 [10:54] <ItsSaulGoodman> Error! Too many reset attempts
#658 [10:55] <ItsSaulGoodman> what do I do??
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#662 [10:57] <ItsSaulGoodman> well you guys were helpful
#663 [10:57] <ItsSaulGoodman> peace out
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#669 [11:10] <Nate_> Hello to whoever is reading this. I am experiencing a problem with my Minecraft account. In the past, I have modded my game, but when I encounter this problem, I am not using forge. Basically, when I go onto any map, all letters become simple rectangles. If there is anyone who can help, it would be greatly appreciated.
#670 [11:11] <Nate_> I am using Minecraft 1.10.2
#671 [11:12] <Nate_> Hello?
#672 [11:14] <Ghast5678> Hello! My dxdiag is http://paste.ubuntu.com/23466684/.. umm.. i just installed Windows 10 and when I open minecraft, modded or not.. it seems that the game crashes instantaneously.. after clicking 'Play!'
#673 [11:14] <Ghast5678> I don't know if it's a problem with my graphics card.. but Minecraft worked when i had Windows 8
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#675 [11:15] <Aelr> http://paste.ubuntu.com/23466737/
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#678 [11:19] <Aelr> my graphics card needs an update
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#682 [11:23] <AiimedbyFlo> i cant login with my two mc accs
#683 [11:23] <AiimedbyFlo> mojang
#684 [11:23] <AiimedbyFlo> my friend can
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#709 [12:11] <bc_> my minecraft is saying that i dont have enough storage
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#712 [12:14] <bc_> my minecraft is saying that i dont have enough storage
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#714 [12:15] <bc_> my minecraft is saying that i dont have enough storage
#715 [12:15] <Intellektueler> My Acc is Hacked
#716 [12:15] <bc_> ??
#717 [12:15] <Intellektueler> My Minecraft Acc is Hacked
#718 [12:15] <Intellektueler> You are a Support?
#719 [12:16] <bc_> no
#720 [12:16] <Intellektueler> ok
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#726 [12:20] <XHALLSXb> oi
#727 [12:20] <XHALLSXb> have people there?
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#731 [12:34] <bc_> my minecraft is saying that i dont have enough storage
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#736 [12:45] <MandaGau> My account have got hacked and i dont know what to do
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#738 [12:45] <MandaGau> Wat
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#741 [12:46] <bc_> my minecraft is saying that i dont have enough storage
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#743 [12:47] <bc_> my minecraft is saying that i dont have enough storage
#744 [12:47] <bc_> could you help ?
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#747 [12:48] <mattym> bc_, When does it say that?
#748 [12:49] <jimmy> my minecraft has been hacked im not playing on my friends see me on servers and the verification email sent to me was in spanish and when i did get my account back i only could play the demo
#749 [12:50] <bc_> after i load the game up
#750 [12:50] <mattym> ??> jimmy mojang/email
#751 [12:50] <Absol> jimmy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#752 [12:50] <Absol> jimmy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#753 [12:50] <mattym> jimmy, Fill out the form Absol linked
#754 [12:51] <mattym> ??> bc_ win/dxdiag
#755 [12:51] <Absol> bc_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#756 [12:52] <bc_> what will it do ?
#757 [12:53] <bc_> ??
#758 [12:53] <GreyVulpine> It will allow us to help you further.
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#760 [12:54] <mattym> Or not
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#764 [13:09] <Grapest> I cannot log in to my Grapest Minecraft account. Every time I attempt to log in it says wrong email or password.
#765 [13:09] <pie_flavor> ??> Grapest login/throttle
#766 [13:09] <Absol> Grapest: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#767 [13:09] <Absol> Grapest: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#777 [13:17] <t1tual> I am having trouble logging into my account, I've changed the password numerous times and it won't log in. I attempted to change my email but whenever I attempt to change it I get this error An error occurred. Could not load security challenge.
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#780 [13:17] <pie_flavor> ??> t1tual login/throttle
#781 [13:17] <Absol> t1tual: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#782 [13:17] <Absol> t1tual: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#783 [13:18] <t1tual> awesome thanks
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#787 [13:24] <apfld> hi i need someone its a really big issue that i cant fix
#788 [13:25] <pie_flavor> ok
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#790 [13:26] <apfld> basically i made my mc account like 4 years ago now and when i did i made it on an email which got hacked and i had to delete it so the hackers wouldnt get in even further. But now every time i try to log into my account on the page to change my name or skin it asks for security questions which ive forgotten but i cant send an email to reset them because the email is deleted and i cant recover it
#791 [13:26] <pie_flavor> so you don't have your email
#792 [13:26] <pie_flavor> and you don't have your password
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#794 [13:26] <apfld> well i have a new email
#795 [13:26] <pie_flavor> and you don't have your security questions
#796 [13:27] <pie_flavor> you can see the problem here i'm sure
#797 [13:27] <apfld> i do remember them but i typed it in wrong the first 2 times so it wont let me even more
#798 [13:27] <pie_flavor> do you have access to your transaction ID?
#799 [13:27] <apfld> yes i do
#800 [13:27] <pie_flavor> all right, then you're good
#801 [13:27] <pie_flavor> just contact mojang support with that
#802 [13:27] <apfld> i did like 3 weeks ago
#803 [13:27] <apfld> they havent responded
#804 [13:27] <pie_flavor> ??> apfld account/send-email
#805 [13:27] <Absol> apfld: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#806 [13:27] <Absol> apfld: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#807 [13:27] <pie_flavor> oh
#808 [13:27] <pie_flavor> well, click the second link.
#809 [13:28] <apfld> ive done that before
#810 [13:28] <apfld> they still havent responded
#811 [13:29] <pie_flavor> no like
#812 [13:29] <pie_flavor> the second link tells you the wait times
#813 [13:29] <apfld> i know i read it
#814 [13:29] <apfld> it says to fill out a form but i see no form
#815 [13:29] <pie_flavor> the form is http://is.gd/email_mojang
#816 [13:30] <apfld> ok found it ill do it again
#817 [13:31] <apfld> is this an official site by mojang or something else?
#818 [13:31] <pie_flavor> which
#819 [13:31] <pie_flavor> which site
#820 [13:31] <apfld> this website minecraftirc.net
#821 [13:31] <pie_flavor> the website is just a portal to this irc channel
#822 [13:31] <pie_flavor> this irc channel is officially unofficially official
#823 [13:32] <apfld> confusing but ok xD
#824 [13:32] <pie_flavor> like, we're unaffiliated volunteers, but Mojang officially recommends us
#825 [13:33] <apfld> ah ok so u spend your day just responding to questions voluntarily?
#826 [13:33] <pie_flavor> not exactly spend my day
#827 [13:33] <pie_flavor> i keep alt-tabbing from the binding of isaac to this
#828 [13:34] <apfld> oh ok xD
#829 [13:34] <apfld> thank you anyway
#830 [13:34] <pie_flavor> no prob
#831 [13:34] <pie_flavor> no prob
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#836 [13:44] <Harvey_> Hoaiai
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#838 [13:44] <Guest87779> http://paste.ubuntu.com/23467344/
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#841 [13:44] <pie_flavor> Guest87779: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#842 [13:44] <Guest87779> unable to play due to graphics card issue - newbie
#843 [13:44] <SpicePlays> i keep getting this error message when i try to log into minecraft.net
#844 [13:45] <SpicePlays> An error prevented your request from being processed. Please try again.
#845 [13:45] <SpicePlays> anyone know whats happening
#846 [13:45] <pie_flavor> nope
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#848 [13:46] <SpicePlays> i try to log in in the application,and it says cant connect to minecraft servers
#849 [13:46] <SpicePlays> make sure minecraft isnt blocked
#850 [13:46] <SpicePlays> something along those lines
#851 [13:46] <pie_flavor> ok so that's not minecraft.net that's the client
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#853 [13:47] <SpicePlays> so what do i do?
#854 [13:47] <SpicePlays> i uninstalled the client
#855 [13:47] <SpicePlays> and reinstalled it
#856 [13:47] <pie_flavor> that rarely does anything
#857 [13:47] <pie_flavor> do you have minecraft allowed in your firewall?
#858 [13:47] <SpicePlays> yep
#859 [13:47] <pie_flavor> windows firewall?
#860 [13:48] <pie_flavor> hmm
#861 [13:48] <pie_flavor> ??> SpicePlays tools/hjt
#862 [13:48] <Absol> SpicePlays: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#863 [13:48] <Absol> SpicePlays: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#865 [13:48] <SpicePlays> ok
#866 [13:48] <SpicePlays> ima get back to yall asap
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#868 [13:50] <SpicePlays> Logfile of Trend Micro HijackThis v2.0.5
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#870 [13:51] <SpicePlays> http://paste.ubuntu.com/23467380/
#871 [13:51] <SpicePlays> there you go
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#873 [13:52] <pie_flavor> ah
#874 [13:52] <pie_flavor> i found the problem
#875 [13:52] <SpicePlays> according to my client it is unable to locate a certification path
#876 [13:52] <pie_flavor> you have the illegal piracy software MCLeaks installed
#877 [13:52] <SpicePlays> i do?
#878 [13:52] <pie_flavor> yup
#879 [13:52] <SpicePlays> what is that?
#880 [13:53] <pie_flavor> it's the software that you installed to illegally play Minecraft for free
#881 [13:53] <SpicePlays> i never installed that software 0.0
#882 [13:54] <SpicePlays> my older brother uses my laptop
#883 [13:54] <SpicePlays> so he most likely did this
#884 [13:54] <pie_flavor> 99% of users, upon being told this, say they have a brother
#885 [13:54] <SpicePlays> any idea on how i remove it
#886 [13:54] <pie_flavor> i'll walk you through removing it
#887 [13:54] <pie_flavor> first, do what Absol says.
#888 [13:54] <pie_flavor> ??> SpicePlays win/hosts/edit
#889 [13:54] <Absol> SpicePlays: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#890 [13:54] <Absol> SpicePlays: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#891 [13:56] <SpicePlays> done
#892 [13:57] <pie_flavor> you should see two lines there with IP addresses and one of authserver.mojang.com or sessionserver.mojang.com
#893 [13:57] <pie_flavor> delete both of those lines
#894 [13:58] <SpicePlays> done that
#895 [13:59] <pie_flavor> save the file
#896 [13:59] <pie_flavor> and your minecraft is fixed
#897 [13:59] <SpicePlays> saved
#898 [13:59] <pie_flavor> now change your password
#899 [13:59] <SpicePlays> okay
#900 [13:59] <pie_flavor> mcleaks operates off of stolen accounts, and you've just sent them your email and password
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#902 [14:00] <SpicePlays> oh shoot
#903 [14:00] <SpicePlays> thank you so much
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#907 [14:01] <pie_flavor> no prob
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#914 [14:12] <MonKeys> i can join minecraft
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#918 [14:21] <pie_flavor> ok
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#935 [14:53] <Mushroomboy1st> I'm trying to run the game, but I keep getting "The installation package could not be opened". What do I need to do?
#936 [14:53] <pie_flavor> Mushroomboy1st: What OS are you running it on?
#937 [14:53] <Mushroomboy1st> windows
#938 [14:55] <pie_flavor> All right. Why don't you try the non-installer version? https://launcher.mojang.com/download/Minecraft.exe
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#940 [14:56] <Mushroomboy1st> What is the difference in this link and the one I'm trying to download?
#941 [14:56] <YoBudJJ> i have updated all drivers etc. but i still get the issue that says i need to update them
#942 [14:57] <pie_flavor> ??> YoBudJJ win/dxdiag
#943 [14:57] <Absol> YoBudJJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#944 [14:57] <YoBudJJ> http://paste.ubuntu.com/23467649/ there
#945 [14:58] <YoBudJJ> Does that help as i have no idea what to do
#946 [14:58] <pie_flavor> YoBudJJ: Yes. One minute.
#947 [14:58] <YoBudJJ> Thank you pie
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#949 [15:00] <pie_flavor> YoBudJJ: Unfortunately, your graphics card, the Nvidia GeForce 7025, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#950 [15:00] <YoBudJJ> Damn it
#951 [15:01] <YoBudJJ> Well thank you for the help, could i still use like technic launcher?
#952 [15:01] <pie_flavor> I doubt it; this is a graphics card issue.
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#954 [15:02] <YoBudJJ> Hmm, okay well thank you and ill see if i can figure out how to go back to windows 7 from 10
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#956 [15:02] <Hailey> Hello?
#957 [15:02] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 206 seconds)
#958 [15:03] <Hailey> ?
#959 [15:03] <Hailey> Hello
#960 [15:03] <pie_flavor> hi
#961 [15:03] <Hailey> Hi
#962 [15:03] <Hailey> Can u help me
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#964 [15:03] <pie_flavor> probably
#965 [15:03] <Hailey> I need help
#966 [15:04] <pie_flavor> k
#967 [15:04] <Hailey> He not mojang
#968 [15:04] <pie_flavor> what?
#969 [15:04] <Hailey> You r
#970 [15:04] <Hailey> You r not mojang
#971 [15:04] <pie_flavor> correct
#972 [15:04] <pie_flavor> nobody here is
#973 [15:04] <Hailey> Ugh
#974 [15:04] <pie_flavor> we're the official unofficially official chat
#975 [15:04] <pie_flavor> as in, nobody here is mojang, but mojang would only send you to us
#976 [15:05] <Hailey> So you work with them or...
#977 [15:05] <pie_flavor> as in we're the official support
#978 [15:05] <pie_flavor> without being affiliated with them in any way
#979 [15:05] * musume [musume@notlogged] has quit. (Ping timeout: 195 seconds)
#980 [15:05] <pie_flavor> meanwhile, if you need help, it's difficult to get it without stating the problem
#981 [15:05] <Hailey> Did Microsoft take over minecraft?
#982 [15:06] <Hailey> ?
#983 [15:06] <pie_flavor> No.
#984 [15:06] <Hailey> Did they buy it?
#985 [15:06] <pie_flavor> Microsoft currently owns Mojang, but has not interfered in the development of the Java version.
#986 [15:06] <pie_flavor> However, they have assigned some of their own developers to help with the development of Pocket Edition and Console Edition.
#987 [15:07] <pie_flavor> They have stated that they do not intend to corrupt Minecraft's original vision, and players would never notice the difference, except for faster development due to increased funding.
#988 [15:07] <Hailey> Why would mojang allow the scum BAG Microsoft to do that?
#989 [15:07] <pie_flavor> Do what? Not interfere?
#990 [15:08] <Hailey> Did Microsoft pay to own mojang?
#991 [15:08] <pie_flavor> Well, yeah. They wouldn't give it away for free.
#992 [15:08] <pie_flavor> Markus Persson aka Notch sold Mojang to Microsoft for $2.5B
#993 [15:08] <Hailey> They should never had done that Microsoft has ruined EVERYTHING
#994 [15:08] <pie_flavor> What have they ruined
#995 [15:09] <Hailey> EVERYTHING. Mojang was about to do a mega update and then Microsoft happened and is changing the ways of the home and everything and they only do bug fixes that only bugs it up more!
#996 [15:10] <pie_flavor> Mojang in fact just did a mega update, and had done many since Microsoft bought them.
#997 [15:10] <pie_flavor> I'm not sure what you mean by "changing the ways of the home".
#998 [15:10] <Hailey> Then how does Microsoft own them if they do nothing
#999 [15:10] <pie_flavor> And bugfixes, by definition, fix bugs, not introduce new ones. Most people never see the bugs, and Mojang is prompt in its bugfixes.
#1000 [15:11] <pie_flavor> Mojang is a valuable company; they have made a lot of money. Now, every time someone buys Minecraft, Microsoft gets the money.
#1001 [15:11] <pie_flavor> This also includes skin packs on consoles.
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#1003 [15:11] <Hailey> Us ya okay sure I'm not even allowed to go on minecraft with it crashing
#1004 [15:11] <pie_flavor> And in return, Microsoft now provides their funding and budgets; this is why Minecraft has developed so quickly since they were bought.
#1005 [15:12] <Hailey> Are you from Microsoft?
#1006 [15:12] <pie_flavor> I can totally help you with that; please put your crash report in paste.ubuntu.com and put the link in chat.
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#1008 [15:12] <pie_flavor> No, I just know a lot.
#1009 [15:12] <Hailey> Anyways I hate minecraft now I loved notch and Microsoft ruined it.
#1010 [15:13] <pie_flavor> How did they ruin it?
#1011 [15:13] <SwagMaster40055> Does anyoe know the Customer Support Number for Minecraft Account Support?
#1012 [15:13] <pie_flavor> SwagMaster40055: There is no number. There's a form you fill out, and they get back to you later.
#1013 [15:14] <pie_flavor> You'll need your transaction ID.
#1014 [15:14] <pie_flavor> ??> SwagMaster40055 account/send-email
#1015 [15:14] <Absol> SwagMaster40055: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1016 [15:14] <Absol> SwagMaster40055: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1017 [15:14] <SwagMaster40055> I don't have time for that
#1018 [15:14] <Hailey> By buying it mojang should have never sold it it's like saying I'm gang leader and own my gang for 30 years then I sell it so someone else can lead it YOU CAN'T SELL IT
#1019 [15:14] <pie_flavor> Then I wish you good luck. Hope the time you don't have is worth the $28.
#1020 [15:14] <SwagMaster40055> I have very little time and have been trying for hours
#1021 [15:15] <pie_flavor> Hailey: He in fact could sell it, since he created it. And you still can't describe how Microsoft ruined it.
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#1023 [15:15] <SwagMaster40055> Oh Heck no I am not paying $30 for another account
#1024 [15:15] <pie_flavor> I'm serious. Can you give me one example of a thing Microsoft did that ruined Minecraft?
#1025 [15:15] <Hailey> oh what do you know
#1026 [15:15] <pie_flavor> Hailey: I know you haven't been able to state one concrete reason yet.
#1027 [15:15] <Hailey> I can give ten little shit reasons right now
#1028 [15:15] <Absol> Hailey: Please keep it civil
#1029 [15:15] <pie_flavor> Sure, go ahead.
#1030 [15:15] <pie_flavor> SwagMaster40055: Well, that's what's going to happen if you can't take the five minutes to find your transaction ID and fill out the form.
#1031 [15:16] <SwagMaster40055> They have terrible taste in updates
#1032 [15:16] <SwagMaster40055> Then I just won't thanks guys! (for nothing
#1033 [15:16] <pie_flavor> That's subjective. Whether you like them or not, pre-microsoft updates weren't all that different in theme/nature than post-Microsoft updates.
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#1035 [15:16] <Hailey> 1. When Microsoft bought it the price went up and immediately changed the home screen layouts
#1036 [15:17] <Hailey> 2. The mojang sighn NOW is with the Microsoft which is stupid
#1037 [15:18] <Hailey> 3. Microsoft had no right to buy minecraft they have their own stuff
#1038 [15:18] <pie_flavor> 1. False, the price has never gone up. And some people like the new home screen; some people don't. But it was in development before the Microsoft buy-out; everyone saw at one point or another the message 'hey, we're working on a new homepage! check it out here'
#1039 [15:18] <pie_flavor> 2. I haven't seen that except on Windows 10 edition, which Microsoft developed completely on their own.
#1040 [15:18] <Hailey> And 3?
#1041 [15:19] <Hailey> What else u got
#1042 [15:19] <pie_flavor> 3. Anyone has any right to buy anything. Anyone has the right to sell anything they own.
#1043 [15:19] <Hailey> False.
#1044 [15:19] <pie_flavor> Microsoft has in fact bought several companies over the years.
#1045 [15:19] * Adzuki [Adzuki@notlogged] has joined #minecrafthelp
#1046 [15:19] <Hailey> Well good for them
#1047 [15:20] <pie_flavor> Skype, aQuantive, Visio, Yammer, Nokia,
#1048 [15:20] <Adzuki> Does anyone know how to find the info of when was the first ever day i bought minecraft?
#1049 [15:20] <pie_flavor> Forethought, Softimage, Nextbase, RenderMorphics, Netwise,
#1050 [15:20] <pie_flavor> Adzuki: You can find the original account confirmation email in your email account.
#1051 [15:20] <Hailey> They should make their own game if they have so much money and leave others alone. Moaning would never have spelled it if they didn't bring up 2.5B for it
#1052 [15:20] <Adzuki> Welp i may have accidentally deleted that!
#1053 [15:21] <pie_flavor> Hailey: eShop, Electric Gravity, NetCarta, Interse, WebTV, VXTreme, Hotmail, Cooper & Peters, Firefly, MESA, RareWare,
#1054 [15:21] <pie_flavor> need i go on?
#1055 [15:21] <Hailey> Yes
#1056 [15:21] <Hailey> Because they should leave others alone and make their own.
#1057 [15:21] <Adzuki> thanks anyway
#1058 [15:21] <pie_flavor> And they have made several of their own games (e.g. Halo).
#1059 [15:22] <Hailey> That's it HAHAHAHAHAHA
#1060 [15:22] <pie_flavor> Obviously Notch sold it when Microsoft brought up $2.5B; it's more than fair.
#1061 [15:22] <mattym> Adzuki, Your account page should have that info.
#1062 [15:22] <Hailey> HAHAHAHAHAHA H HAHAHAHAHAHA HAHAHAHAHAHA HAHAHAHAHAHA FAAAAAAAAAALLLSSEEE
#1063 [15:22] <pie_flavor> And like I said, they have not interfered with the development of Minecraft Java Edition in any way, and have only improved Pocket Edition and Console Edition.
#1064 [15:23] <pie_flavor> I'm not sure why you believe they didn't have the 'right' to purchase Minecraft, but they 100% did. It's called the free market, and it exists in most nations.
#1065 [15:23] <Hailey> Microsoft is every where NOW whatever game u play is owned by Microsoft!
#1066 [15:23] <pie_flavor> Well, that's utterly false.
#1067 [15:24] <pie_flavor> Minecraft, and Halo, and a few RareWare things. That's it.
#1068 [15:25] <Hailey> Anyways if I see someone from Microsoft I'll shoot them.
#1069 [15:25] <pie_flavor> Why? You still haven't given one concrete example of what harm they've done to Mojang.
#1070 [15:25] <stupid3700> Hailey: That's delightful, but this is for technical support, not threatening to murder Microsoft employees.
#1071 [15:25] <pie_flavor> Or Minecraft.
#1072 [15:25] <pie_flavor> stupid3700: I don't mind; I love arguing.
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#1074 [15:25] <Hailey> Who owns Microsoft anyways?
#1075 [15:25] <pie_flavor> Bill Gates.
#1076 [15:26] <mattym> pie_flavor, Its still not the purpose and you should have had someone end it a while ago
#1077 [15:26] <Hailey> How much money does he have.
#1078 [15:26] <pie_flavor> Meanwhile, I can solve your crash problem if you'll put your crash report on paste.ubuntu.com and put the link here.
#1079 [15:26] <stupid3700> Hailey: That is not relevant. If you don't need technical support, please move along.
#1080 [15:26] <pie_flavor> Net worth of about $81.8B.
#1081 [15:26] <pie_flavor> stupid3700: She does, but I'm still waiting on the crash report.
#1082 [15:27] <Agh> I need help with pixel format not accelerated
#1083 [15:27] <pie_flavor> Agh: Do you have your DxDiag report? If so, please put the link in chat.
#1084 [15:27] <Hailey> Stupid I know I'm not supposed to go off task but your user is way off
#1085 [15:27] <Agh> http://paste.ubuntu.com/23467720/
#1086 [15:27] <pie_flavor> Hailey: And yet you still can't prove it.
#1087 [15:27] <pie_flavor> You just dodge the question.
#1088 [15:27] <pie_flavor> Agh: Unfortunately, your graphics card, the Intel G33, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1089 [15:28] * LordNemean [LordNemean@notlogged] has joined #minecrafthelp
#1090 [15:28] <Agh> I am using windows 7
#1091 [15:28] <pie_flavor> Agh: No, you're using windows 8.
#1092 [15:28] <Hailey> Pie glacier I hate pies and I am not liking you at all Microsoft is just !!!
#1093 [15:28] <pie_flavor> 8 Pro 32-bit to be precise.
#1094 [15:28] <Agh> oh now i see thank you then
#1095 [15:29] <pie_flavor> Hailey: The mods are right, this shouldn't be in #minecrafthelp. If you wish to continue this discussion, type /join #pie_flavor and we can keep talking there.
#1096 [15:29] <Hailey> Ok
#1097 [15:30] <LordNemean> i need help
#1098 [15:30] <pie_flavor> LordNemean: How so?
#1099 [15:30] <LordNemean> i recently change my email, and now it wont let me login
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#1102 [15:31] <Hailey> Talk to me their
#1103 [15:31] <pie_flavor> LordNemean: Try both of your emails at the password reset box; whichever one then receives the password reset email is the one that contains the account.
#1104 [15:32] <pie_flavor> Hailey: I don't see you. Again, it's /join #pie_flavor
#1105 [15:32] <LordNemean> ok will do
#1106 [15:32] <Hailey> Ok
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#1108 [15:33] <LordNemean> thanks it works now
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#1115 [15:49] <epicninja3241> Whenever i try to run minecraft, it says pixel acceleration failure or something like that
#1116 [15:49] <pie_flavor> epicninja3241: Do you have a link to your DxDiag report? If so, put the link in chat.
#1117 [15:49] <epicninja3241> http://paste.ubuntu.com/23467838/
#1118 [15:50] <pie_flavor> epicninja3241: Download and install this driver: https://downloadcenter.intel.com/download/26347
#1119 [15:50] <pie_flavor> Then reboot your computer.
#1120 [15:51] <epicninja3241> thank you!
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#1125 [16:05] <tazz> hello I have windows 10 and bought the xbox minecraft and trying to access it on the mincraft web sight
#1126 [16:05] <pie_flavor> ok
#1127 [16:06] <tazz> my mojang login name is mr.tazz.master@gmail.com
#1128 [16:07] <mattym> tazz, Do you mean you baught the console edition on the xbox?
#1129 [16:08] <tazz> no I used my computer and ownloaded minecraft and payed for it
#1130 [16:09] <mattym> tazz, What exactly is the problem?
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#1133 [16:12] <tazz> well how can I use the mine craft on more then one unit since I bought it at least when I looked at your web sight i should be able tolog in on other devices?
#1134 [16:12] <mattym> tazz, You can only play on versions you own.
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#1136 [16:13] <mattym> tazz, If you own the regular Minecraft version you can play it on any computer you want, but if you want to play on an Xbox, you need to own it fgor Xbox
#1137 [16:13] <tazz> so the windows 10 isnt hooked to your sight
#1138 [16:14] <mattym> tazz, Windows 10 Edition is another edition as well
#1139 [16:14] <tazz> oh well thanks
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#1144 [16:27] <Hailey> U ass pie flavor
#1145 [16:29] <Lutzee> ?
#1146 [16:30] <pie_flavor> nothing
#1147 [16:37] <Hailey> FUCK FUCK
#1148 [16:37] * Absol kicked Hailey from #minecrafthelp (Reason: ailey :Keep it civilized, you are just a human being)
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#1152 [16:39] <Hailey> Hi
#1153 [16:40] <ElfBoy12> Whenever I launch minecraft, It starts to load, but It crashes...
#1154 [16:40] <Hailey> FUCK FUCK FUCK FUCK
#1155 [16:40] * Absol kicked Hailey from #minecrafthelp (Reason: ailey :Keep it civilized, you are just a human being)
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#1158 [16:40] <pie_flavor> ??> ElfBoy12 launcher/crash-log
#1159 [16:40] * Lord_Ralex kicked Hailey from #minecrafthelp (Reason: ailey :Here is the door)
#1160 [16:40] <Absol> ElfBoy12: We need to see your crash log, which appears after a crash.
#1161 [16:40] <Absol> ElfBoy12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1162 [16:40] <ElfBoy12> ok, hold on a sec
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#1166 [16:48] * beyonce is now known as Guest85479
#1167 [16:50] <Guest85479> hello my account got compromised but i got it back and before it got stolen it wasnt laggy at all. now, it is i was just wondering how it can be less laggy and the mouse freezes when i scroll to press any button and im very positive its not my computer.
#1168 [16:51] <Guest85479> also when i type its very slow/laggy
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#1170 [16:54] <Guest85479> hello?
#1171 [16:56] <Guest85479> hello my account got compromised but i got it back and before it got stolen it wasnt laggy at all. now, it is i was just wondering how it can be less laggy and the mouse freezes when i scroll to press any button and im very positive its not my computer.
#1172 [16:56] <Guest85479> also when i type its very slow/laggy
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#1174 [17:05] <Kaneie> When i download Minecraft and click on Play there is an error an opengl error and a current language error or something like that i tried everything and nothing did work i looked up on how to fix it but nothing helped can you please explain me what i need to do?
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#1176 [17:10] <Kaneie> When i download Minecraft and click on Play there is an error an opengl error and a current language error or something like that i tried everything and nothing did work i looked up on how to fix it but nothing helped can you please explain me what i need to do????
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#1184 [18:08] <ronlepon> anyone here know PEX really well?
#1185 [18:08] <pie_flavor> ??> ronlepon mods
#1186 [18:08] <Absol> ronlepon: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1187 [18:08] <Absol> ronlepon: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1188 [18:08] <pie_flavor> ronlepon: If you're looking for Bukkit/Spigot PEX help, type /join #spigot.
#1189 [18:08] * bruno4008 [bruno4008@notlogged] has joined #minecrafthelp
#1190 [18:08] <pie_flavor> If you're looking for Sponge PEX help, type /join #sponge.
#1191 [18:09] <ronlepon> oh its you from last night
#1192 [18:09] <ronlepon> hello again
#1193 [18:09] <pie_flavor> hi
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#1195 [18:09] <ronlepon> so for help with a bukkit plugin i do what?
#1196 [18:10] <pie_flavor> You'd go to #spigot.
#1197 [18:10] <pie_flavor> Or just post on the Bukkit or Spigot forums.
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#1211 [18:50] <Davi_Santo> minecraft
#1212 [18:51] <pie_flavor> yes
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#1220 [19:02] <hippopotasauce> Do you think it's likely that I'd be able to recover a 2011 account if I don't have the Transaction ID? I've done the steps suggested yesterday and am waiting for a response, I'm just curious about my chances.
#1221 [19:09] * nis0307 [nis0307@notlogged] has joined #minecrafthelp
#1222 [19:09] <nis0307> Hello anybody?
#1223 [19:09] <nis0307> My Minecraft account has been hacked apparently.
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#1225 [19:10] <Andrio> hippopotasauce, no.
#1226 [19:10] <Andrio> ??> hippopotasauce account/trans-ID
#1227 [19:10] <Absol> hippopotasauce: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1228 [19:10] <Andrio> ??> nis0307 account/hacked
#1229 [19:10] <Absol> nis0307: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1230 [19:10] <Absol> nis0307: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1231 [19:10] <nis0307> Oh thanks all
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#1240 [19:32] <ZooyTako> Hello I need help, I'm trying to get my account in minecraft but unfortunately not log
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#1244 [19:34] <ZooyTako> Says the following error, sorry, but we could not connect to our servers.
#1245 [19:34] <ZooyTako> I just purchased it
#1246 [19:35] <mattym> ??> ZooyTako tools/hjt
#1247 [19:35] <Absol> ZooyTako: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1248 [19:35] <Absol> ZooyTako: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1249 [19:37] * antonio [antonio@notlogged] has joined #minecrafthelp
#1250 [19:38] <ZooyTako> link http://paste.ubuntu.com/23468715/
#1251 [19:38] <ZooyTako> here my error
#1252 [19:39] <mattym> ??> ZooyTako info/mcleaks
#1253 [19:39] <Absol> ZooyTako: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1254 [19:39] <Absol> ZooyTako: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1255 [19:39] <mattym> ZooyTako, You will need to the following instructions to complete the previous.
#1256 [19:39] <mattym> ??> ZooyTako win/hosts/edit
#1257 [19:39] <Absol> ZooyTako: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1258 [19:39] <Absol> ZooyTako: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#1260 [19:45] <ZooyTako> I need help, I do not understand a lot of computer, how can I simplify it?
#1261 [19:45] <mattym> ZooyTako, You cant
#1262 [19:48] <ZooyTako> My notepad opens and shows 2 ip from mojang
#1263 [19:48] <mattym> ZooyTako, Remove those and save the file
#1264 [19:49] * nicolas1242 [nicolas1242@notlogged] has joined #minecrafthelp
#1265 [19:49] <ZooyTako> And now what should I do?
#1266 [19:49] * nicolas1242_ [nicolas1242_@notlogged] has joined #minecrafthelp
#1267 [19:50] <mattym> ZooyTako, Retry the game
#1268 [19:50] <pie_flavor> And change your Mojang password
#1269 [19:50] <ZooyTako> did not work
#1270 [19:51] <mattym> ZooyTako, Did you remove the two lines and save the file?
#1271 [19:52] <ZooyTako> yes
#1272 [19:52] * nicolas1242 [nicolas1242@notlogged] has quit. (Ping timeout: 195 seconds)
#1273 [19:53] <mattym> ZooyTako, Create a new hjt report
#1274 [19:54] <nicolas1242_> My minecraft tine several problems at the beginning of my error opengl fix it by downloading files but haora I entered in multiplayer when I join a server says "java.lang.NullPointerException" I need to solve it
#1275 [19:54] <mattym> ??> nicolas1242_ tools/hjt
#1276 [19:54] <Absol> nicolas1242_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1277 [19:54] <Absol> nicolas1242_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1278 [19:55] * SomeRandomDude [SomeRandomDude@notlogged] has joined #minecrafthelp
#1279 [19:56] <SomeRandomDude> Hello. I recently deleted my Mojang account under a certain e-mail account. When I try setting up an account under the same e-mail, Mojang says there's an account under the same e-mail. Is this a glitch?
#1280 [19:56] <ZooyTako> How do I create this new report?
#1281 [19:56] <mattym> ZooyTako, Do the instructions again from the start
#1282 [19:56] * raphael [raphael@notlogged] has joined #minecrafthelp
#1283 [19:56] <mattym> SomeRandomDude, How long ago did you delete it?
#1284 [19:56] <SomeRandomDude> A little over a week ago.
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#1286 [19:57] <nicolas1242_> Is the link secure?
#1287 [19:57] <mattym> SomeRandomDude, It may still take some time for it to be cleared.
#1288 [19:57] <mattym> nicolas1242_, Yes
#1289 [19:57] <SomeRandomDude> Is it possible to get an account back during that time frame?
#1290 [19:57] <mattym> SomeRandomDude, No
#1291 [19:58] <SomeRandomDude> Ok. Thanks!
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#1293 [20:00] <ZooyTako> When I will delete the 2 lines of notepad asks to ask permission from the administrator where I go to authorize?
#1294 [20:01] <mattym> ZooyTako, You need to open the file the way you were instructed
#1295 [20:02] <mattym> ??> ZooyTako win/hosts/edit
#1296 [20:02] <Absol> ZooyTako: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1297 [20:02] <Absol> ZooyTako: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1298 [20:03] <ZooyTako> I got it, thank you
#1299 [20:03] <ZooyTako> Sorry for the work.
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#1301 [20:04] <nicolas1242_> Already put the .tex in the description
#1302 [20:04] <mattym> nicolas1242_, We need the link to the paste site.
#1303 [20:05] <nicolas1242_> http://paste.ubuntu.com/23468786/
#1304 [20:05] <mattym> nicolas1242_, Thats not the whole HJT log
#1305 [20:05] <ErashedMC> Hello
#1306 [20:06] <nicolas1242_> http://paste.ubuntu.com/23468801/
#1307 [20:07] <mattym> nicolas1242_, It should be much longer, make sure you follow the directions exactly
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#1309 [20:07] <Andrio> o/
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#1319 [20:46] <tgbsquad> i try to play mine craft but it keep saying my drivers are out of date i need help upgrading them
#1320 [20:46] <mattym> tgbsquad, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1321 [20:47] <tgbsquad> why
#1322 [20:47] <mattym> ??> tgbsquad win/dxdiag
#1323 [20:47] <pie_flavor> because it's important?
#1324 [20:47] <Absol> tgbsquad: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1325 [20:47] <mattym> tgbsquad, Do the instructions in the link from Absol, get the link it has you create.
#1326 [20:48] <tgbsquad> before i do this will my account or computer be linked to this
#1327 [20:49] <mattym> tgbsquad, No, its just a diagnostic report
#1328 [20:49] <tgbsquad> oh ok here
#1329 [20:49] <tgbsquad> http://paste.ubuntu.com/23468909/
#1330 [20:49] <mattym> tgbsquad, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
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#1334 [20:51] <tgbsquad> what do i do after this
#1335 [20:51] <mattym> tgbsquad, Follow the directions the installer gives you.
#1336 [20:51] <tgbsquad> so this will allow me to play minecraft
#1337 [20:51] <mattym> tgbsquad, Should.
#1338 [20:52] <tgbsquad> ok thank you
#1339 [20:52] * Crowndgeko32 [Crowndgeko32@notlogged] has joined #minecrafthelp
#1340 [20:54] <Crowndgeko32> i havent signed into minecraft in a while and i reset the password and i gave me the demo for minecraft
#1341 [20:54] <mattym> Crowndgeko32, Are you sure you are logging in with the correct Mojang account?
#1342 [20:54] <Crowndgeko32> yea
#1343 [20:54] <mattym> ??> Crowndgeko32 mojang/email
#1344 [20:54] <Absol> Crowndgeko32: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1345 [20:54] <Absol> Crowndgeko32: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1346 [20:55] <mattym> Crowndgeko32, Fill out the form Absol linked.
#1347 [20:55] <Crowndgeko32> ok
#1348 [20:55] <Crowndgeko32> will they answer right away?
#1349 [20:55] <mattym> Crowndgeko32, See the second link
#1350 [20:56] <Crowndgeko32> i cant wait that long and i dont want to re-buy minecraft i already paid
#1351 [20:57] <mattym> Crowndgeko32, You dont have any other options
#1352 [20:59] <Crowndgeko32> why does it say im logged in as a demo user i bought the game
#1353 [21:00] <mattym> Crowndgeko32, Cause there is either a problem with the account or you are on the wrong account.
#1354 [21:00] <Crowndgeko32> what may the problem be?
#1355 [21:01] <mattym> Crowndgeko32, Nothing we could diagnose, which is whey you need to fill out the form.
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#1359 [21:13] <tgbsquad> mattym
#1360 [21:13] <mattym> tgbsquad, Yes
#1361 [21:13] <tgbsquad> the thing you sent me didnt work
#1362 [21:13] <mattym> tgbsquad, What happened?
#1363 [21:14] <tgbsquad> i still cant play minecraft
#1364 [21:14] * diana [diana@notlogged] has joined #minecrafthelp
#1365 [21:14] <mattym> tgbsquad, Did the driver install finish?>
#1366 [21:14] <tgbsquad> it is doing the same thing after i did what it told me to
#1367 [21:15] <tgbsquad> i down loaded it and installed the new drivers and it still doesnt work
#1368 [21:15] <mattym> tgbsquad, Did it actually say it completed the install
#1369 [21:15] <tgbsquad> yes
#1370 [21:15] <mattym> tgbsquad, Did you restart the computer after?
#1371 [21:15] <tgbsquad> wait it just closed and reset my screes
#1372 [21:15] <tgbsquad> no
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#1374 [21:16] <tgbsquad> im supposed to restart it
#1375 [21:16] <mattym> tgbsquad, Has the driver installer said its finished
#1376 [21:16] <Crowndgeko32> i need help importing my minecraft account
#1377 [21:16] <tgbsquad> yes but i didnt restart my computer \
#1378 [21:16] <mattym> tgbsquad, Restart then try the game again
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#1380 [21:17] <tgbsquad> ok
#1381 [21:17] <mattym> Crowndgeko32, I told you, if you cant access the game on your account, fill in the form that was linked and wait for the reply.
#1382 [21:19] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
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#1386 [21:22] <tgbsquad> mattym i restarted my computer and it still doesnt work
#1387 [21:22] <mattym> ??> tgbsquad win/dxdiag
#1388 [21:22] <Absol> tgbsquad: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1389 [21:22] <mattym> tgbsquad, Create a new dxdiag
#1390 [21:22] <Introuble> I accidentally deleted Minecraft PE from my grandson's iPad. I reinstalled it, but his place in the game is gone. How can we get it back?
#1391 [21:22] <mattym> Introuble, Cant.
#1392 [21:27] <tgbsquad> ok here it is http://paste.ubuntu.com/23469021/
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#1394 [21:27] <mattym> tgbsquad, Hm, seems drivers didnt install.
#1395 [21:28] <tgbsquad> ok send me the link again
#1396 [21:28] <mattym> tgbsquad, Try the 2nd one listed here http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#1397 [21:29] <tgbsquad> ok ill get back to you if it dont work
#1398 [21:29] <tgbsquad> ok ill get back to you if it dont work
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#1408 [22:25] <TheDerpyEyes> Hello, Minecraft is telling me that I need to update my display drivers, but I cannot find the ones I need. Please help me. Here's my PC's dxdiag report: https://paste.ubuntu.com/23469185/
#1409 [22:25] <mattym> TheDerpyEyes, One moment
#1410 [22:25] <TheDerpyEyes> Alright.
#1411 [22:26] <mattym> TheDerpyEyes, The hardware on that computer doesnt meet the minimum requirements for the game.
#1412 [22:26] <TheDerpyEyes> odd, i could play it a couple of days ago, back before i got an update.
#1413 [22:27] <mattym> TheDerpyEyes, Your hardware has no Windows 10 drivers. And falls well below the minimum.
#1414 [22:27] <TheDerpyEyes> okay.
#1415 [22:27] <TheDerpyEyes> thanks anyway.
#1416 [22:27] <TheDerpyEyes> thanks anyway.
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#1421 [22:33] <CVNova> My minecraft keeps crashing when i play multiplayer
#1422 [22:33] <mattym> ??> CVNova launcher/crash-log
#1423 [22:33] <Absol> CVNova: We need to see your crash log, which appears after a crash.
#1424 [22:33] <Absol> CVNova: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1425 [22:34] <CVNova> when it crashes, it said the error details were in the hs_err_(number) file
#1426 [22:34] <CVNova> It didnt really say minecraft crashed
#1427 [22:36] <CVNova> http://paste.ubuntu.com/23469210/
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#1429 [22:36] <CVNova> Thats the info
#1430 [22:36] <mattym> CVNova, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1431 [22:37] <CVNova> ok,
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#1433 [22:41] <CVNova> it worked tysm
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#1439 [22:55] <Dutcher2> There isn't a dungeon in my mine craft world how do I get blaze rods
#1440 [22:58] <Andrio> You get those from Nether fortresses, not dungeons.
#1441 [22:59] <Dutcher2> OK there isn't a nether fortress sorry
#1442 [22:59] <Andrio> What version?
#1443 [23:00] <Dutcher2> 1.10 newest
#1444 [23:01] <Andrio> Try using this: http://chunkbase.com/apps/nether-fortress-finder
#1445 [23:01] <Dutcher2> K
#1446 [23:04] <Dutcher2> Omg thank you
#1447 [23:04] <Andrio> Worked?
#1448 [23:07] <Dutcher2> Yes
#1449 [23:07] <Andrio> Nice.
#1450 [23:07] <Andrio> So yeah, there are Nether fortresses.
#1451 [23:07] <Andrio> They're just rare if you didn't happen to spawn right next to one.
#1452 [23:07] <Andrio> Or in one.
#1453 [23:07] <Dutcher2> K
#1454 [23:13] * CupquakeAngel10 [CupquakeAngel10@notlogged] has joined #minecrafthelp
#1455 [23:13] <CupquakeAngel10> Hey
#1456 [23:19] <Dutcher2> Hi
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#1458 [23:22] * mattman916 [mattman916@notlogged] has joined #minecrafthelp
#1459 [23:23] <mattman916> hi there. i was looking for a bit of advice for my really old game file....
#1460 [23:24] <mattym> mattman916, Whats up?
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#1463 [23:25] <mattman916> ok so... i played this back in the day when it was still in 0.5 and i made some really cool things.... well its not 0.5 anymore and i wondered off ( back in the day) and got lost.... now i want to find all of that.... i went back to 0.0.0 looking for the things i made but cant find it :(
#1464 [23:25] <mattman916> would it even still be trhere?
#1465 [23:25] <mattman916> *there
#1466 [23:25] <mattym> mattman916, Did you use the same map?
#1467 [23:25] <mattman916> yes
#1468 [23:26] <Andrio> Pocket Edition?
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#1470 [23:26] <mattman916> i have the same game file forever. no always on pc
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#1472 [23:27] <mattym> mattman916, If its the same world, it should still be there, but you dont always start at 0,0
#1473 [23:27] <mattman916> from what i know it SHOULD there... o?
#1474 [23:27] <mattman916> i thought it always did back in the day
#1475 [23:28] <mattman916> WAY back in the day...
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#1477 [23:29] <mattym> no you usually started in a random spot, and it also depends how close to the initial spawn you built
#1478 [23:29] <mattym> no you usually started in a random spot, and it also depends how close to the initial spawn you built
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#1480 [23:30] <mattman916> ya... i always started right where i spawned so if i got killed i would be at the spawn.... ( before beds)
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#1483 [23:31] * Absol kicked bwankie from #minecrafthelp (Reason: wankie :Keep it civilized, you are just a human being)
#1484 [23:31] <mattym> mattman916, What version do you have it in now?
#1485 [23:32] <mattman916> its all up to date now....
#1486 [23:32] * hiiii [hiiii@notlogged] has joined #minecrafthelp
#1487 [23:32] <hiiii> hi
#1488 [23:32] <mattym> mattman916, Have you tried respawning yourself?
#1489 [23:32] <mattman916> how can i do that?
#1490 [23:32] <mattman916> sorry...
#1491 [23:33] <hiiii> When I hit play on the minecraft launcher it goes to the white mojang screen and will not let me do anything, it doesn't load and to quit I have to force quit what do I do?
#1492 [23:33] <mattym> mattman916, Die and respawn
#1493 [23:33] <mattym> hiiii, It doesnt crash on its own or give any error?
#1494 [23:33] <hiiii> no
#1495 [23:33] <mattman916> well ya.... derp.... :P
#1496 [23:33] <mattman916> ill try
#1497 [23:34] <mattym> ??> hiiii win/reinst
#1498 [23:34] <Absol> hiiii: You may need to reinstall the locally installed files that Minecraft puts into place.
#1499 [23:34] <Absol> hiiii: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1500 [23:34] <hiiii> it just stays not letting me do anything
#1501 [23:34] <mattym> hiiii, Try the instructions Absol wrote
#1502 [23:34] <hiiii> I have a mac
#1503 [23:34] <mattym> ??> hiiii mac/reinst
#1504 [23:34] <Absol> hiiii: You may need to reinstall the locally installed files that Minecraft puts into place.
#1505 [23:34] <Absol> hiiii: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1506 [23:34] <hiiii> Ok so delete everything but saves then run mc again?
#1507 [23:35] <mattym> hiiii, Do the Mac instructions Absol wrote
#1508 [23:35] <mattman916> just took me back to 0.0.0
#1509 [23:36] <mattym> mattman916, It probably got reset. You could try using a mapper or something to get a view of the whole world you have
#1510 [23:37] <hiiii> I'm reinstalling everything
#1511 [23:37] <mattman916> i can do that! lol
#1512 [23:37] <mattman916> man im out of the loop! lol
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#1514 [23:38] <mattman916> ill look into going that. is that the REAL name for it?
#1515 [23:38] <mattym> mattman916, Im not familiar with current ones, but a quick search online should get you a few options
#1516 [23:38] <mattman916> getting*
#1517 [23:38] <mattym> mattman916, Id just search for minecraft mapping tool
#1518 [23:38] <mattman916> ok thanks a LOT!
#1519 [23:38] <mattym> ideally find one that can be run without having to be ingame
#1520 [23:39] <mattman916> ok will do
#1521 [23:39] <hiiii> thanks for the help
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#1524 [23:43] <mattman916> man looking for something without malware is fun....
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#1527 [23:50] <Quickscopedkid> So basically i just downloaded minecraft on this computer and it will not load any servers so i tried to go onto a single player and i just crashed. What do i do.
#1528 [23:50] <mattym> ??> Quickscopedkid launcher/crash-log
#1529 [23:50] <Absol> Quickscopedkid: We need to see your crash log, which appears after a crash.
#1530 [23:50] <Absol> Quickscopedkid: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1531 [23:51] <Quickscopedkid> http://paste.ubuntu.com/23469424/
#1532 [23:51] <AliPriest> My minecraft skin keeps turning back to steve and every time I try to change it back it wouldn't let me
#1533 [23:52] <Quickscopedkid> did you save it?
#1534 [23:52] <AliPriest> save my skin?
#1535 [23:52] <Quickscopedkid> yes
#1536 [23:52] <AliPriest> yes
#1537 [23:52] <Quickscopedkid> hmm i do not know
#1538 [23:53] <mattym> ??> Quickscopedkid tools/hjt
#1539 [23:53] <Absol> Quickscopedkid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1540 [23:53] <Absol> Quickscopedkid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1541 [23:53] <mattym> AliPriest, Did you log into your account at minecraft.net and upload the skin?
#1542 [23:53] <AliPriest> no I'm not sure how to do that mattym
#1543 [23:53] <Quickscopedkid> how do i know its not a virus
#1544 [23:53] <mattman916> ok i found one... i think this will really help thank you for all the info!
#1545 [23:54] <Quickscopedkid> absol
#1546 [23:54] <AliPriest> trust me it's no a virus
#1547 [23:54] <Quickscopedkid> how do i know that
#1548 [23:54] <mattym> Quickscopedkid, Look up the program
#1549 [23:54] <AliPriest> because I'm telling you
#1550 [23:55] <Quickscopedkid> well i hope it isn't
#1551 [23:55] <AliPriest> it isnt
#1552 [23:55] * mattman916 [mattman916@notlogged] has quit. (Quit: Web client closed)
#1553 [23:56] <AliPriest> is been doing this for quite a while
#1554 [23:56] * sang_ [sang_@notlogged] has joined #minecrafthelp
#1555 [23:56] <AliPriest> its*
#1556 [23:56] <Quickscopedkid> doing what
#1557 [23:57] <Quickscopedkid> this is weird
#1558 [23:57] <sang_> lack of updated graphics drivers
#1559 [23:57] <mattym> sang_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1560 [23:57] <AliPriest> my skin has been changed to steve automatically
#1561 [23:58] <Quickscopedkid> for some reason when i searcher it up it just goes back to the link
#1562 [23:58] <Quickscopedkid> why is that..
#1563 [23:58] <sang_> http://paste.ubuntu.com/23469370/
#1564 [23:59] <mattym> Quickscopedkid, Cause thats where you get it, and the first link in a search is usually that, look up the company that makes it, its a security company
#1565 [23:59] <AliPriest> I really don't know and I'm just trying to find an easy way to fix this problem
#1566 [23:59] <mattym> Quickscopedkid, Or stop wasting your own time and do the instructions.
#1567 [23:59] <mattym> AliPriest, Not sure what would cause that.
#1568 [23:59] <Quickscopedkid> i just don't want to be hacked
#1569 [23:59] <mattym> sang_, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/110253/en-us