#1 [00:00] <AliPriest> that might cause a virus mattym
#2 [00:00] * chach [chach@notlogged] has joined #minecrafthelp
#3 [00:00] <mattym> AliPriest, You dont know what your talking about
#4 [00:01] <AliPriest> I'm pretty sure I fo
#5 [00:01] <Quickscopedkid> hmmm
#6 [00:01] <AliPriest> do*
#7 [00:01] <Quickscopedkid> that makes me spectable
#8 [00:01] <Andrio> AliPriest, what's your Minecraft profile name?
#9 [00:01] <AliPriest> never mind thank you guys for help
#10 [00:01] <AliPriest> never mind thank you guys for help
#11 [00:03] * chach [chach@notlogged] has left #minecrafthelp
#12 [00:03] <Andrio> o...k.
#13 [00:04] * Sofipie [Sofipie@notlogged] has joined #minecrafthelp
#14 [00:04] * ADRIAN [ADRIAN@notlogged] has joined #minecrafthelp
#15 [00:04] <Quickscopedkid> can someone send me the steps again
#16 [00:05] <mattym> ??> Quickscopedkid tools/hjt
#17 [00:05] <Absol> Quickscopedkid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#18 [00:05] <Absol> Quickscopedkid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#19 [00:05] <Sofipie> why does my skin keep changing to steve!?!?!?
#20 [00:06] * _TDTSUN_ [_TDTSUN_@notlogged] has joined #minecrafthelp
#21 [00:06] * ADRIAN [ADRIAN@notlogged] has quit. (Client Quit)
#22 [00:06] * _TDTSUN_ [_TDTSUN_@notlogged] has quit. (Client Quit)
#23 [00:06] <Quickscopedkid> this shit is buggy as
#24 [00:06] <Absol> Quickscopedkid: Please keep it civil
#25 [00:06] <Sofipie> hello
#26 [00:06] <Andrio> ??> Quickscopedkid tools/HJT
#27 [00:06] <Absol> Quickscopedkid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#28 [00:06] <Absol> Quickscopedkid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#29 [00:06] <Quickscopedkid> this place seems buggy as
#30 [00:07] <Andrio> What bugs?
#31 [00:07] <Sofipie> why does my skin keep changing to steve! ?!?!?!
#32 [00:07] <Quickscopedkid> the website
#33 [00:07] <Andrio> Sofipie, what's your Minecraft profile name?
#34 [00:07] <Quickscopedkid> it seems fake
#35 [00:07] <Sofipie> what seems fake
#36 [00:07] <Quickscopedkid> it seems like a bunch if bots
#37 [00:08] <Andrio> I didn't know bots could speak like that.
#38 [00:08] <Andrio> mojang.com links here: https://help.mojang.com/customer/en/portal/articles/1175661-minecraft-support-resources
#39 [00:08] <Sofipie> maybe I shouldn't be using your help if you guys are bots
#40 [00:08] <Andrio> well
#41 [00:09] <Andrio> I don't think we can help you if you talk to everyone except those who are asking you questions.
#42 [00:09] * Sofipie [Sofipie@notlogged] has quit. (Client Quit)
#43 [00:09] <Quickscopedkid> they are saying the same stuff at the same time
#44 [00:09] <Quickscopedkid> bye
#45 [00:09] <Andrio> You mean Absol?
#46 [00:09] <mattym> Quickscopedkid, There is a bot, we use it to say things so that we dont have to type it out hundreds of times
#47 [00:09] <Andrio> o/
#48 [00:09] <Quickscopedkid> mattym you are a bot.
#49 [00:09] * ItsAlii [ItsAlii@notlogged] has joined #minecrafthelp
#50 [00:09] <Quickscopedkid> ??
#51 [00:10] <Quickscopedkid> ?
#52 [00:10] <mattym> Would you ask a bot if it was a bot?
#53 [00:10] <Andrio> (I have...)
#54 [00:10] <mattym> Seems kinda a stupid way to ask
#55 [00:10] <Quickscopedkid> Well
#56 [00:10] <ItsAlii> hello
#57 [00:10] <Quickscopedkid> I just don't want anything bad happening
#58 [00:10] <ItsAlii> I need help
#59 [00:10] <Andrio> mm
#60 [00:10] <Quickscopedkid> lol you were just on lol
#61 [00:10] <Andrio> Yeah... they aren't even trying.
#62 [00:11] <ItsAlii> no I wasnt
#63 [00:11] <Quickscopedkid> Llol yes you were
#64 [00:11] <Quickscopedkid> na BRO don't do anything they tell you to
#65 [00:11] <ItsAlii> no I wasnt I just got on from instagram
#66 [00:12] <Quickscopedkid> This shit is fucked
#67 [00:12] * Absol kicked Quickscopedkid from #minecrafthelp (Reason: uickscopedkid :Keep it civilized, you are just a human being)
#68 [00:12] <Andrio> Going to co-operate now, or just disturb the others?
#69 [00:12] <Andrio> Going to co-operate now, or just disturb the others?
#70 [00:12] * ItsAlii [ItsAlii@notlogged] has left #minecrafthelp
#71 [00:12] * Quickscopedkid [Quickscopedkid@notlogged] has joined #minecrafthelp
#72 [00:12] <Quickscopedkid> Ops
#73 [00:12] <Quickscopedkid> I was kicked
#74 [00:13] <Andrio> mm
#75 [00:13] <mattym> ??> Quickscopedkid tools/hjt
#76 [00:13] <Absol> Quickscopedkid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#77 [00:13] <Absol> Quickscopedkid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#78 [00:13] <mattym> Quickscopedkid, Do the instructions Absol wrote
#79 [00:13] <mattym> Quickscopedkid, If you dont want to, seek help from another source.
#80 [00:13] <Quickscopedkid> Bro
#81 [00:13] <Quickscopedkid> I do want help but i don'
#82 [00:13] <Quickscopedkid> don'
#83 [00:13] <Quickscopedkid> don
#84 [00:13] <Quickscopedkid> don't want to get hacked
#85 [00:14] <Quickscopedkid> can someone send me a link to a virus scanner
#86 [00:14] * phroa [phroa@notlogged] has joined #minecrafthelp
#87 [00:15] <mattym> Quickscopedkid, The tool we just linked, is in essence one
#88 [00:15] <Andrio> heh?
#89 [00:15] <Quickscopedkid> \?
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#92 [00:16] <mattym> Quickscopedkid, The hijack this tool just lists the processes that are running both regularly and in the background of your pc. It will help is find the cause if the crash and server errors
#93 [00:16] <mattym> Quickscopedkid, It will also let us know if you even need to do another virus scan
#94 [00:16] <Quickscopedkid> but i just don't want to be hacked or have a virus on my computer
#95 [00:16] <mattym> No one is here to hack you, we use this tool countless time a day for diagnostics
#96 [00:17] <mattym> Quickscopedkid, The HijackThis tool is made by an Antivirus company
#97 [00:17] <Quickscopedkid> ok what do i do
#98 [00:17] <Quickscopedkid> i downloaded it
#99 [00:17] * Klasik [Klasik@notlogged] has joined #minecrafthelp
#100 [00:17] <mattym> Quickscopedkid, Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#101 [00:18] <mattym> Quickscopedkid, If it gives you an error about not being able to access something, just click ok and it should continue
#102 [00:18] <Quickscopedkid> do i go to the config
#103 [00:19] <Quickscopedkid> ???????
#104 [00:20] <Klasik> Hey guys, I'm here seeking help. My minecraft client keeps showing me an error message whenever I try to log in: (SunCertPathBuilderException: unable to find valid certification path to requested target). I have allowed Java & minecraft to firewall, I deactivated my antivirus, I reinstalled minecraft and I updated Java. I don't know what to do...
#105 [00:20] * Red_ [Red_@notlogged] has joined #minecrafthelp
#106 [00:20] <Andrio> Quickscopedkid: Run the program, choose "I accept", then "Do a scan and save a log file".
#107 [00:20] <mattym> ??> Klasik tools/hjt
#108 [00:20] <Absol> Klasik: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#109 [00:20] <Absol> Klasik: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#111 [00:23] <Klasik> Sorry, how do I get the logs?
#112 [00:23] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#113 [00:24] <mattym> Klasik, Read all the info Absol wrote
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#115 [00:24] * Quickscopedkid_ [Quickscopedkid_@notlogged] has joined #minecrafthelp
#116 [00:24] <Quickscopedkid_> Ya here http://paste.ubuntu.com/23469486/
#117 [00:24] * Quickscopedkid [Quickscopedkid@notlogged] has quit. (Ping timeout: 195 seconds)
#118 [00:24] <Quickscopedkid_> is that what you wanted
#119 [00:24] <mattym> Quickscopedkid_, Are you sure you followed the directions, that should be much longer
#120 [00:25] <Chromaryu> Quickscopedkid_, Did you run it on elevated mode?
#121 [00:25] <Quickscopedkid_> not that i know of
#122 [00:25] * YeanDdoo [YeanDdoo@notlogged] has joined #minecrafthelp
#123 [00:25] <Chromaryu> Execute with Admin Permission.
#124 [00:27] <Klasik> Wait, I forgot to open minecraft....
#125 [00:27] <mattym> Klasik, No
#126 [00:27] <mattym> Klasik, You dont need to
#127 [00:27] * beyonce [beyonce@notlogged] has joined #minecrafthelp
#128 [00:27] <beyonce> hello my account got compromised but i got it back and before it got stolen it wasnt laggy at all. now, it is i was just wondering how it can be less laggy and the mouse freezes when i scroll to press any button and im very positive its not my computer.
#129 [00:27] <Klasik> Ah okay
#130 [00:27] * beyonce is now known as Guest15700
#131 [00:28] <Guest15700> also when i type its very slow/laggy
#132 [00:28] <mattym> ??> Guest15700 win/reinst
#133 [00:28] <Absol> Guest15700: You may need to reinstall the locally installed files that Minecraft puts into place.
#134 [00:28] <Absol> Guest15700: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#135 [00:28] <Andrio> Well, it can't be your account, because there's nothing client related there.
#136 [00:28] * macmc [macmc@notlogged] has joined #minecrafthelp
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#139 [00:28] <macmc> Howdy, wondering if someone can help me with a launcher auth issue.
#140 [00:29] <mattym> macmc, What is the exact issue you are getting?
#141 [00:29] <Chromaryu> macmc, what happen when you try>
#142 [00:29] <macmc> I have two Macs. On one, I'm able to log in to MC, access mojang.com with my auth credentials.
#143 [00:29] <macmc> On the other (the one I'm on now) the same credentials don't work.
#144 [00:29] <mattym> macmc, Are you still logged in on the other?
#145 [00:29] <macmc> Its as if there's some kind of drm tied to my one computer and my ip preventing logins. Is that real or did i just make that up?
#146 [00:30] <macmc> It's a laptop and it's currently powered off.
#147 [00:30] <mattym> macmc, You should be able to log in on any computer, just one at a time
#148 [00:30] <mattym> macmc, Whats the exact error you get?
#149 [00:30] <macmc> Do I need to affirmatively log off before putting the computer to sleep?
#150 [00:30] <Guest15700> wait do i delete evrerything or what do i keep??
#151 [00:30] <macmc> [22:17:41 ERROR]: Couldn't log in com.mojang.authlib.exceptions.InvalidCredentialsException: Invalid credentials. Invalid username or password.
#152 [00:30] <macmc> then the rest of the java stack trace
#153 [00:31] <mattym> macmc, And what does that one say on the site?
#154 [00:31] <macmc> mattym, what do you mean?
#155 [00:31] <mattym> macmc, What error do you get trying to log into the website?
#156 [00:31] <Klasik> Absol, did you receive my file?
#157 [00:31] <macmc> Let me get the exact message.
#158 [00:32] <mattym> Klasik, You need to post the link to your paste hee
#159 [00:32] <mattym> here*
#160 [00:32] <Klasik> http://paste.ubuntu.com/23469496/
#161 [00:32] <macmc> mattym, Error! Unknown e-mail address or password.
#162 [00:32] <mattym> ??> Klasik info/mcleaks
#163 [00:32] <Absol> Klasik: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#164 [00:32] <Absol> Klasik: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#165 [00:32] <mattym> Klasik, You will need to the following instructions to complete the previous.
#166 [00:32] <mattym> ??> Klasik win/hosts/edit
#167 [00:32] <Absol> Klasik: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#168 [00:32] <Absol> Klasik: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#169 [00:33] * seviciserhat [seviciserhat@notlogged] has joined #minecrafthelp
#170 [00:33] * macmc thinks you guys are pretty amazing help resources... better than most customer support
#170 [00:33] <mattym> macmc, Sounds like a lockout, but that would prevent you from logging in on any computer on your network.
#171 [00:33] <Chromaryu> macmc, Because we are community
#172 [00:33] <macmc> Right mattym, that's why I waited 24 hours. Now the other computer can log in but this can't.
#173 [00:33] <mattym> macmc, Can you see if the other computer is still currently able to log in?
#174 [00:33] * macmc says one sec
#174 [00:34] <Guest15700> its still laggy when i move my mouse. i already deleted the directories u wanted me to delete
#175 [00:34] <Chromaryu> ??> Guest15700 win.dxdiag
#176 [00:34] <Chromaryu> ??> Guest15700 win/dxdiag
#177 [00:34] <Absol> Guest15700: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#178 [00:35] * seviciserhat [seviciserhat@notlogged] has quit. (Client Quit)
#179 [00:36] <macmc> Looks like both computers are locked out now
#180 [00:36] <macmc> When I opened the other one, it said "two accounts are signed in"...
#181 [00:36] <macmc> and both of them were the same user profile.
#182 [00:36] <macmc> I logged both out, and tried logging in again, and no dice.
#183 [00:37] <macmc> Would changing the password via the website disable the lock or do I need to wait a few hours?
#184 [00:38] <mattym> macmc, Wait 3 hours without trying to log in at all or change the info
#185 [00:39] <mattym> macmc, Then do a password reset and make sure you log in with the new details
#186 [00:39] * Klasik [Klasik@notlogged] has quit. (Ping timeout: 195 seconds)
#187 [00:40] <macmc> A couple questions: 1) Is it a bad idea to use the same password when doing the reset?
#188 [00:40] <Guest15700> do you want the URL
#189 [00:40] <mattym> Guest15700, yes
#190 [00:40] <macmc> 2) Good or bad idea to copy the launcher_profiles.json file from the previously working computer to the new one?
#191 [00:40] <Guest15700> do i paste it
#192 [00:40] <mattym> macmc, I dont think it lets you
#193 [00:40] <mattym> Guest15700, yes
#194 [00:40] <Guest15700> http://paste.ubuntu.com/23469513/
#195 [00:40] <Chromaryu> A2) it'll work.
#196 [00:40] <macmc> mattym, it has in the past
#197 [00:40] <Guest15700> there
#198 [00:40] <mattym> macmc, That file wont resolve the issue, and i wouldnt move it
#199 [00:41] <Chromaryu> ^
#200 [00:41] <Chromaryu> ??< oem/hp
#201 [00:41] * macmc thanks you for your professional grade help. Nice job, guys!
#201 [00:41] <Chromaryu> ??< oem/hp/productnumber
#202 [00:41] <Chromaryu> hm
#203 [00:41] <mattym> hyphen
#204 [00:41] <mattym> ??> Guest15700 oem/hp/product-number
#205 [00:41] <Chromaryu> ??< oem/hp/product-number
#206 [00:41] <Absol> Guest15700: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#207 [00:41] <Absol> Guest15700: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#208 [00:43] <Guest15700> N5R47UA#ABA
#209 [00:43] <Guest15700> theres the product number
#210 [00:44] * muhammed [muhammed@notlogged] has joined #minecrafthelp
#211 [00:44] <Guest15700> what do i do next?
#212 [00:44] <mattym> Guest15700, One moment
#213 [00:44] <Guest15700> ok
#214 [00:45] <mattym> Guest15700, Download and Install this driver http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74697.exe
#215 [00:47] <Guest15700> it finished downloading
#216 [00:48] <mattym> Guest15700, Run/Insall it
#217 [00:48] <Guest15700> i did
#218 [00:48] <mattym> Guest15700, It should take some time.
#219 [00:48] <Guest15700> oh ok
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#228 [02:06] <Osscar_> Minecraft crashes on an old laptop. Link to crash report and our laptop details: https://paste.ubuntu.com/23469677/ A driver tuner program says that all our drivers are up to date.
#229 [02:32] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#230 [02:34] * bjornbaas12 [bjornbaas12@notlogged] has joined #minecrafthelp
#231 [02:35] <bjornbaas12> i cant login by my launcher from mc but i can login on mojang site
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#234 [02:37] <Osscar_> Hello Bjorn bass 12. I just saw this on Planet Minecraft. I hope it helps. ..... How to fix if you can't login to minecraft: Wait. Now try this: http://help.mojang.com http://www.downornot.com/minecraft.net
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#238 [02:39] <Andrio> Osscar_, you might want to check https://authserver.mojang.com/.
#239 [02:40] <Andrio> Osscar_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#244 [02:44] <Osscar_> Andrio, thank you VERY MUCH for your clear explanation and advice. I know what to do now! I'm so happy, thank you. I have 12 hours to get this laptop running in time for my son's 10th birthday and you've got me on the right path. Cheers!
#245 [02:45] <Andrio> no problem..
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#265 [04:04] <Wendell> I was playing earlier and somehow it crashed and said I needed to update my graphics drivers? wtf?
#266 [04:04] <Wendell> http://paste.ubuntu.com/23469958/
#267 [04:16] * JDLP [JDLP@notlogged] has joined #minecrafthelp
#268 [04:16] <JDLP> how long does mojad take to respond to an email?
#269 [04:17] <Andrio> JDLP: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#270 [04:19] <JDLP> its been a day nothing happened
#271 [04:19] <JDLP> such trashh mahnn
#272 [04:21] <Andrio> On a weekend.
#273 [04:22] <JDLP> L
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#276 [04:28] <JDLP> oh fk its the weekend no work
#277 [04:28] <JDLP> lul
#278 [04:28] <JDLP> no wonder why they aint answering
#279 [04:28] <JDLP> damn sweaty devs
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#281 [04:36] <Chromaryu> "damn sweaty devs" lol
#282 [04:36] * sethirach [sethirach@notlogged] has joined #minecrafthelp
#283 [04:36] <Andrio> What sort of attack is that?
#284 [04:36] * Vede2001 [Vede2001@notlogged] has joined #minecrafthelp
#285 [04:36] <Chromaryu> Spam?
#286 [04:37] * Vede2001 [Vede2001@notlogged] has quit. (Client Quit)
#287 [04:37] <Andrio> It's not very effective...
#288 [04:37] <Chromaryu> yep
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#292 [05:11] <asdfmanu> yo, i can't login into my account and i wont recieve any mails regarding resetting my password and i'm very upset about this
#293 [05:11] <asdfmanu> anyone know a way how i can get an email sent to a diffrent email account of mine?
#294 [05:15] * Shadowblaze666 [Shadowblaze666@notlogged] has joined #minecrafthelp
#295 [05:16] <Shadowblaze666> Hello, I'm having problems. I logged into my minecraft account after not using it for a few years and it says I haven't paid for it. I've bought the game already
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#298 [05:18] <Andrio> Shadowblaze666, what's your Minecraft profile name
#299 [05:18] <Andrio> ?
#300 [05:19] <Shadowblaze666> it's Shadowblaze666 but I've just figured out the problem...I logged in with the wrong account
#301 [05:19] <Andrio> mm
#302 [05:19] <Shadowblaze666> forgot I used my alt for minecraft
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#310 [05:29] <Sky27> is somebody geman here ?
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#327 [06:14] <melme55> hello i want to ask, i have bought minecraft but i want to change my skin and then the game say you must buy it, but i already buy the game, can you help me? Thank you
#328 [06:15] <Andrio> melme55, what's your Minecraft profile name?
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#332 [06:23] <Kirsty> Hi, I don't suppose there is a way to find out the email address of an account... A second account we rarely use, and we've forgot which email address it's linked to :/
#333 [06:23] * victor [victor@notlogged] has quit. (Ping timeout: 195 seconds)
#334 [06:23] <Kirsty> And yes, I'm well aware of how dodgy this sounds!
#335 [06:25] <Andrio> ??> Kirsty account/forgot-email
#336 [06:25] <Absol> Kirsty: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#337 [06:26] <Kirsty> thank you! I'll give this a go again
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#341 [06:54] <Hailey> Where is PIE
#342 [06:58] <Andrio> In the furnace?
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#348 [07:02] <WolfenstienYT> my minecraft launcher says SunCertPathBuilderExcepption: unable to find valid certification path to requested target what do i do
#349 [07:03] <Andrio> ??> WolfenstienYT win/hosts
#350 [07:03] <Absol> WolfenstienYT: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#351 [07:03] <Absol> WolfenstienYT: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
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#355 [07:14] <Hailey> Pieeeeee
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#357 [07:14] <lewis> hi
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#359 [07:15] <Coriev> Hi
#360 [07:16] <Coriev> I bought realms and when I press the realms button on the PC the Client output says Realms module missing
#361 [07:17] <Coriev> In my Mojang Account it says: You have an uninitialized Realms subscription and therefore you can not buy another one. Please start the Minecraft client to create your world.
#362 [07:17] <Andrio> ??> Coriev win/reinst
#363 [07:17] <Absol> Coriev: You may need to reinstall the locally installed files that Minecraft puts into place.
#364 [07:17] <Absol> Coriev: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#365 [07:18] <Coriev> Im playing in a Mac
#366 [07:18] <Coriev> on a
#367 [07:19] <Andrio> oh
#368 [07:19] <Andrio> ??> Coriev Mac/reinst
#369 [07:19] <Absol> Coriev: You may need to reinstall the locally installed files that Minecraft puts into place.
#370 [07:19] <Absol> Coriev: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#371 [07:21] <Coriev> Ok I try to find out thanks :)
#372 [07:22] * wesleyBR [wesleyBR@notlogged] has joined #minecrafthelp
#373 [07:23] * Itz_blitzryan [Itz_blitzryan@notlogged] has joined #minecrafthelp
#374 [07:23] <Itz_blitzryan> Uh hello
#375 [07:24] * techno156 [techno156@notlogged] has quit. (Ping timeout: 198 seconds)
#376 [07:24] <Itz_blitzryan> Im cant connect to twitch
#377 [07:26] <Andrio> from Minecraft?
#378 [07:30] * wesleyBR [wesleyBR@notlogged] has quit. (Quit: Web client closed)
#379 [07:31] <Itz_blitzryan> yes
#380 [07:33] <Andrio> That was removed.
#381 [07:34] * Sin [Sin@notlogged] has joined #minecrafthelp
#382 [07:34] <Sin> Hello?
#383 [07:34] <Sin> Your recent change to associate a Mojang account with x was disputed by the holder of the original e-mail address. Control of the account has been returned to wolfrider10@hotmail.com.
#384 [07:34] <Sin> What should i do?
#385 [07:36] <Andrio> Sin, is that your email address?
#386 [07:36] <Andrio> was it stolen?
#387 [07:37] * techno156 [techno156@notlogged] has joined #minecrafthelp
#388 [07:39] <Sin> Ive been using this email quite a bit.
#389 [07:39] <Sin> and it got changed back to a email
#390 [07:39] <Sin> which ive never seen
#391 [07:39] <Sin> this is my account
#392 [07:42] <Andrio> you contradicted yourself... if the email inbox with your transaction ID was stolen, there's probably not a lot you can do.
#393 [07:42] <Andrio> Other than get that back if you can.
#394 [07:43] <Sin> I bought it from a guy around 4 months ago.
#395 [07:43] <Sin> It stopped working today and i got that email
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#398 [07:45] <Andrio> What did you buy?
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#401 [07:46] <dimitri> help me wit se binari is not respondig problem
#402 [07:47] <Sin> I bought it off a guy around 4 months ago
#403 [07:47] <Sin> i changed the email etc
#404 [07:47] * Storm_Shadow_XD [Storm_Shadow_XD@notlogged] has quit. (Ping timeout: 195 seconds)
#405 [07:49] <Andrio> Sin, looks like he scammed you.
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#410 [08:01] <Dysgalty> sounds like you're lying or as Andrio said, were scammed
#411 [08:02] <Coriev> Thanks for your help Realms is working now :) bye
#412 [08:03] <Dysgalty> yw bae
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#416 [08:04] <Andrio> Dysgalty is here?
#417 [08:04] <Andrio> o/
#418 [08:05] <Dysgalty> I'm always here
#419 [08:05] <Andrio> I never noticed you here
#420 [08:05] <Dysgalty> I rarely talk
#421 [08:05] <Andrio> mm
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#426 [08:06] <GalaxyDusk> how to updat minecraft 1.10.2
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#428 [08:07] * VENZIkk [VENZIkk@notlogged] has joined #minecrafthelp
#429 [08:07] <Dysgalty> click your options thingy in the launcher, and select relevant .jar
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#433 [08:10] <Andrio> They're gone...
#434 [08:11] <Dysgalty> oh
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#440 [08:28] <NoYaGamesxD> Porfavor someone help me because I have come here once tried to solve my problems is the kra was told it was the windows 10 and went back to 7 and now my mine ta crashando but to the 7
#441 [08:28] <NoYaGamesxD> Please*
#442 [08:29] <GreyVulpine> NoYaGamesxD - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#443 [08:29] <NoYaGamesxD> Ok
#444 [08:30] * fabi [fabi@notlogged] has joined #minecrafthelp
#445 [08:30] <NoYaGamesxD> http://pastebin.com/RSd7pnCj
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#447 [08:33] <NoYaGamesxD> What's up?
#448 [08:38] <NoYaGamesxD> ??
#449 [08:39] * Fanta [Fanta@notlogged] has joined #minecrafthelp
#450 [08:39] <NoYaGamesxD> GreyVulpine?
#451 [08:39] <Fanta> hey
#452 [08:39] <NoYaGamesxD> hi
#453 [08:39] <GreyVulpine> NoYaGamesxD - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#454 [08:40] <NoYaGamesxD> Ok
#455 [08:40] <NoYaGamesxD> 502 Bad Gateway
#456 [08:40] <NoYaGamesxD> error in the page
#457 [08:40] <Fanta> how can i fix java.lang.NullPointerExcention
#458 [08:41] <Fanta> help?
#459 [08:42] * SuperFlyHD [SuperFlyHD@notlogged] has joined #minecrafthelp
#460 [08:42] <Fanta> please help
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#463 [08:48] <GreyVulpine> NoYaGamesxD - http://webcache.googleusercontent.com/search?q=cache:bDsUTc8t9l0J:hopper.minecraft.net/help/pixel-format-not-accelerated/support/+&cd=1&hl=en&ct=clnk&gl=us
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#470 [08:51] <Nvxy> hey,why my minecraft launcher without java is unable to save 1.10.2??it wrote "Unable to save download. client-1.7.xml"
#471 [08:52] * MOHAMED [MOHAMED@notlogged] has quit. (Client Quit)
#472 [08:53] <Dysgalty> Post the xml file
#473 [08:53] <Dysgalty> if there is one :/
#474 [08:53] <Nvxy> Name: client-1.7.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.7.xml/49e2e41bc339698bd8199e0da9398c926e68c95d/client-1.7.xml Error details: Attempting to move successful download to C:/Users\Glow Nevermore\AppData\Roaming\.minecraft\assets\log_configs\client-1.7.xml The process cannot access the file because it is being used by another process Filename on disk: fdf9-7da7-1f07-2520 Path: C:\Users\GLOWNE~1\AppData\Local\Temp\fdf9-7da7-1
#475 [08:53] <Dysgalty> well thats something
#476 [08:54] <Nvxy> can u help?
#477 [08:54] <Dysgalty> Do you have it open on another user on the computer?...
#478 [08:54] * souriakhe [souriakhe@notlogged] has quit. (Ping timeout: 195 seconds)
#479 [08:55] <Nvxy> no
#480 [08:55] <Dysgalty> Who is GLOWNE
#481 [08:55] <Nvxy> my pc name
#482 [08:55] * Steak [Steak@notlogged] has joined #minecrafthelp
#483 [08:56] <Steak> Hello
#484 [08:56] <Nvxy> hye steak
#485 [08:56] <Steak> Hi just asking if u could helo me
#486 [08:56] <Steak> Help me *
#487 [08:56] * jesus [jesus@notlogged] has joined #minecrafthelp
#488 [08:56] <Dysgalty> So you're using the windows 10 c++ client Nvxy?
#489 [08:56] <Nvxy> yea
#490 [08:57] * jesus is now known as Guest77283
#491 [08:57] <Nvxy> i upgrade to windoew 10 last month
#492 [08:57] <Nvxy> window*
#493 [08:57] <Steak> Some,one hacked my accoutn Steak with my minecon cape on it and it wint let me get my acciutn back
#494 [08:58] <Dysgalty> thats beyond this channel's capacity
#495 [08:58] <Dysgalty> Do you have it associated with an email?
#496 [08:58] <Nvxy> recover using email steak
#497 [08:58] <Steak> Yes
#498 [08:58] <Chromaryu> Steak, Do you have a transaction ID?
#499 [08:58] <Chromaryu> ??> Steak account/trans-id
#500 [08:58] <Steak> Forrr
#501 [08:58] <Absol> Steak: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#502 [08:59] <Chromaryu> ??> Steak account/email-mojang
#503 [09:00] <Chromaryu> ??> Steak account/send-email
#504 [09:00] <Absol> Steak: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#505 [09:00] <Absol> Steak: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#508 [09:01] <Steak> I have bought a new account will i be able to get my minecon cape onto my new account
#509 [09:01] <techno156> If you have just bought it, that is unlikely
#510 [09:02] <jakey131> hi, trying to download for my son on the laptop which runs on windows 7. the game has downloaded but will not run! if i have bought the download off of the mojang website am i abe to download to a different device?
#511 [09:02] <Chromaryu> jakey131, Does it crash?
#512 [09:04] <jakey131> yes, it says pixel format not accellerated?
#513 [09:05] <Dysgalty> jakey131: http://webcache.googleusercontent.com/search?q=cache:bDsUTc8t9l0J:hopper.minecraft.net/help/pixel-format-not-accelerated/support/+&cd=1&hl=en&ct=clnk&gl=us
#514 [09:05] <Chromaryu> ??> jakey131 win/dxdiag
#515 [09:05] <Absol> jakey131: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#516 [09:05] <Chromaryu> meh, win/dxdiag is better Dysgalty
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#518 [09:05] <Dysgalty> I'm linking what you linked ;)
#519 [09:05] <Chromaryu> or thjat link doesn't work
#520 [09:06] * katie is now known as Guest69387
#521 [09:06] <Chromaryu> kewl
#522 [09:06] <Dysgalty> Or was that vulpine
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#524 [09:06] * Steak [Steak@notlogged] has quit. (Ping timeout: 195 seconds)
#525 [09:07] <jakey131> http://paste.ubuntu.com/23471084/plain/
#526 [09:07] <Chromaryu> Dysgalty,
#527 [09:09] <jakey131> http://paste.ubuntu.com/23471084/
#528 [09:09] <jakey131> what do i do when i have done that?
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#547 [09:42] <Mason301102> Hi, I want to connect to different relms but my minecraft says that it is not up to date and that I need to be in 0.16.0 but the problem is, I am stuck In 0.15.1 and when I go to update the game it says it is p to date
#548 [09:42] <Mason301102> *up to date
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#553 [09:58] <Jerozzle> Hey
#554 [09:58] <Jerozzle> I cant login into my Minecraft Account
#555 [09:59] <Jerozzle> Can anybody help?
#556 [09:59] * NoYaGamesxD [NoYaGamesxD@notlogged] has joined #minecrafthelp
#557 [09:59] <Jerozzle> I´ve resetted my password and nobody knows my email
#558 [09:59] <Jerozzle> I cant login into my Minecraft Account
#559 [09:59] <NoYaGamesxD> I need someone help me here in mine someone?
#560 [10:00] <Jerozzle> Can anybody help?
#561 [10:01] <Jerozzle> Hey
#562 [10:01] <Jerozzle> I cant login into my Minecraft Account
#563 [10:01] <Jerozzle> I cant login into my Minecraft Account
#564 [10:01] <Jerozzle> I´ve resetted my password and nobody knows my email
#565 [10:01] <Jerozzle> Can anybody help?
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#568 [10:03] <Jerozzle> Hey
#569 [10:03] <Jerozzle> Can anybody help?
#570 [10:03] <Jerozzle> I´ve resetted my password and nobody knows my email
#571 [10:03] <Jerozzle> I´ve resetted my password and nobody knows my email
#572 [10:03] <Jerozzle> I cant login into my Minecraft Account
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#576 [10:05] * NoYaGamesxD [NoYaGamesxD@notlogged] has quit. (Ping timeout: 195 seconds)
#577 [10:05] <David> How do I find the email used for my account?
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#589 [10:10] <ryan_> so when i try to login it says email or password not recognized i just reset y password and i know the email is correct but i still cant loging but i did a few days ago
#590 [10:12] <ryan_> ?
#591 [10:17] <ryan_> nvm it worked on the launcher just not on the website
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#593 [10:28] <killerfoxxy> Hi does anyone know how long it takes to get the email from mojang about forgotten password?
#594 [10:28] <killerfoxxy> Should it not be within minutes?
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#613 [11:22] <DarckSilence360> so when I enter minecraft and I launch it it says pixel format accelerated and it crashs
#614 [11:22] <diegogamer939> necesito ayuda no puedo entrar al minecraft
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#620 [11:31] <Brandon> My account got hacked, and i can't change my password, what to do.
#621 [11:31] <urielsalis> Brandon, email Mojang
#622 [11:31] <urielsalis> ??> Brandon mojang/email
#623 [11:31] <Brandon> Isn't there a phone numer
#624 [11:31] <Absol> Brandon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#625 [11:31] <Absol> Brandon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#626 [11:31] <Brandon> number*
#627 [11:31] <urielsalis> ??> Brandon account/trans-id
#628 [11:31] <Absol> Brandon: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#629 [11:31] <urielsalis> Brandon, there is not number
#630 [11:31] <urielsalis> no
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#632 [11:32] <Brandon> So send an email with my transaction ID
#633 [11:32] <urielsalis> Brandon, yes
#634 [11:32] <Brandon> ok
#635 [11:33] <RainbowPug11> Every time i go to change my skin i click the hangar button and then minecraft just crashes like takes me to my phones home sceeen
#636 [11:33] <RainbowPug11> I mean screen
#637 [11:34] <urielsalis> RainbowPug11, ask in the forums, there are not many people here that know their way in the PE version, just the pc version
#638 [11:34] <RainbowPug11> So not pocket edition? :c
#639 [11:34] <urielsalis> RainbowPug11, nope
#640 [11:35] <RainbowPug11> Do you know another place i can go fpr help?
#641 [11:35] <urielsalis> RainbowPug11, minecraftforums.net
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#652 [11:44] <MauroG15>
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#654 [11:45] <melme55> adrio my profile name is The gamer55
#655 [11:47] * hartlessHD [hartlessHD@notlogged] has quit. (Ping timeout: 195 seconds)
#656 [11:47] <melme55> i mean andrio excuse me
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#660 [12:04] <nico97442> Hello, i forget my password and when i do a submit for recovering it, i got no e-mail. Can i got some help please ?
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#665 [12:18] <TeK_ReaP> whenever i try to connect my minecraft account to twitch there isnt an option to connect it
#666 [12:19] <Lord_Ralex> That was removed
#667 [12:19] <TeK_ReaP> even for 1.8.9
#668 [12:19] <Lord_Ralex> The feature as a whole was removed.
#669 [12:19] <TeK_ReaP> darn
#670 [12:19] <TeK_ReaP> thank you though
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#673 [12:26] <SupremeSkeleton> My Minecraft has been crashing for over a year. I have been doing many thing to get it to stop crashing but it has only worked a bit. It always crashes after I start playing for a while. Recently, I have started a YouTube channel and I need my Minecraft to stop crashing so that I can download mods from the Voidswrath launcher. Is there anything I can do to stop my Minecraft from crashing?
#674 [12:26] * skullsmasher145 [skullsmasher145@notlogged] has joined #minecrafthelp
#675 [12:27] <skullsmasher145> hello
#676 [12:27] <skullsmasher145> My minecraft does not work it says. (Please make sure you are online and that minecraft isnt blocked)
#677 [12:27] <skullsmasher145> can someone tell me what is wrong??
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#680 [12:29] <SupremeSkeleton> My Minecraft has been crashing for over a year. I have been doing many thing to get it to stop crashing but it has only worked a bit. It always crashes after I start playing for a while. Recently, I have started a YouTube channel and I need my Minecraft to stop crashing so that I can download mods from the Voidswrath launcher. Is there anything I can do to stop my Minecraft from crashing?
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#682 [12:32] <SupremeSkeleton> Can someone please help me? My Minecraft has been crashing for over a year. I have been doing many thing to get it to stop crashing but it has only worked a bit. It always crashes after I start playing for a while. Recently, I have started a YouTube channel and I need my Minecraft to stop crashing so that I can download mods from the Voidswrath launcher. Is there anything I can do to stop my Minecraft from crashing?
#683 [12:32] <SupremeSkeleton> Can someone please help me? My Minecraft has been crashing for over a year. I have been doing many thing to get it to stop crashing but it has only worked a bit. It always crashes after I start playing for a while. Recently, I have started a YouTube channel and I need my Minecraft to stop crashing so that I can download mods from the Voidswrath launcher. Is there anything I can do to stop my Minecraft from crashing?
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#687 [12:37] <neil> my account says that i can only play demo mode
#688 [12:37] <neil> but i have the full game
#689 [12:38] <mattym> ??> neil account/bug/demo
#690 [12:38] <Absol> neil: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#691 [12:39] <SupremeSkeleton> My Minecraft has been crashing for over a year. I have done everything I can to stop it from doing so. I need it to stop crashing so that I can download mods from the Voidswrath launcher. Can somebody please help me? Here is the link to DxDiag report: http://paste.ubuntu.com/23472061/
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#693 [12:39] <mattym> SupremeSkeleton, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#695 [12:40] <hartlessHD> need help
#696 [12:40] <hartlessHD> brake hide mode
#697 [12:40] <SupremeSkeleton> How do I do those things?
#698 [12:41] <hartlessHD> i dont now
#699 [12:41] <mattym> SupremeSkeleton, You are on your own to do those.
#700 [12:41] <mattym> hartlessHD, What is the problem?
#701 [12:41] <hartlessHD> kan i doe hacks
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#703 [12:42] * hartlessHD [hartlessHD@notlogged] has joined #minecrafthelp
#704 [12:42] <futsy> hello i believe my account was stolen
#705 [12:42] <hartlessHD> ------------------ System Information ------------------ Time of this report: 11/13/2016, 18:31:44 Machine name: GEBRUIKER-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161007-0600) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: OptiPlex 760 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A1
#706 [12:43] <hartlessHD> ------------------ System Information ------------------ Time of this report: 11/13/2016, 18:31:44 Machine name: GEBRUIKER-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161007-0600) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: OptiPlex 760 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A1
#707 [12:43] <mattym> ??> hartlessHD paste
#708 [12:43] <Absol> hartlessHD: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#709 [12:43] <mattym> ??> futsy account/hacked
#710 [12:43] <Absol> futsy: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#711 [12:43] <Absol> futsy: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#712 [12:44] <futsy> i have that, but can not find a direct link on how to contact
#713 [12:44] <mattym> futsy, Its at the bottom of that page
#714 [12:45] <futsy> ok thank you
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#717 [12:47] <SupremeSkeleton> My Minecraft has been crashing for over a year. I have done everything I can to stop it from doing so. I need it to stop crashing so that I can download mods from the Voidswrath launcher. Can somebody please help me? Here is the link to DxDiag report: http://paste.ubuntu.com/23472061/
#718 [12:48] <mattym> SupremeSkeleton, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#719 [12:49] <SupremeSkeleton> I am playing on a laptop so how can I purchase new graphics hardware?
#720 [12:49] <mattym> SupremeSkeleton, You cannot.
#721 [12:49] <SupremeSkeleton> OK, thanks.
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#723 [12:50] <hartlessHD_> http://paste.ubuntu.com/23472188/
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#727 [12:57] <mattym> hartlessHD, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81511
#728 [12:57] <hartlessHD_> #minecrafthelp
#729 [12:58] * hartlessHD__ [hartlessHD__@notlogged] has joined #minecrafthelp
#730 [12:58] <hartlessHD__> 'go'
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#738 [13:08] * AutoComplex [AutoComplex@notlogged] has joined #minecrafthelp
#739 [13:08] <AutoComplex> My minecraft account was hacked! Can someone help me
#740 [13:08] <AutoComplex> Ill give proof
#741 [13:10] <GreyVulpine> AutoComplex - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#745 [13:24] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#746 [13:24] <Mike_> hi
#747 [13:24] <Mike_> german?
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#749 [13:26] <Mike_> my minecraft crashes i´ve just bought the product key via amazon here ist my Dxdiag report http://paste.ubuntu.com/23472347/
#750 [13:27] <mattym> Mike_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#759 [13:46] <Arnn> i have problem with textures
#760 [13:47] <mattym> Arnn, How so?
#761 [13:47] <Arnn> can i here send screenshot ?
#762 [13:48] <CubeTheThird> yes
#763 [13:49] <Arnn> can give me a short while
#764 [13:49] <CubeTheThird> take your time
#765 [13:53] <Arnn> how to sent screenshot ?
#766 [13:53] <CubeTheThird> ??> Arnn imgur
#767 [13:53] <Absol> Arnn: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#768 [13:53] <Arnn> http://imgur.com/a/INHI1 its not my screenshot but it look same
#769 [13:54] <Arnn> i relinstaling minecraft,java and nothing help ;/
#770 [13:54] <CubeTheThird> ??> Arnn win/dxdiag
#771 [13:54] <Absol> Arnn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#772 [13:58] <Arnn> http://paste.ubuntu.com/2347249
#773 [13:58] <Arnn> wait
#774 [13:59] <Arnn> http://paste.ubuntu.com/23472493
#775 [14:01] <CubeTheThird> Arnn, one moment
#776 [14:01] <Arnn> no problem
#777 [14:01] <Arnn> i have polish system its a problem ?
#778 [14:02] <CubeTheThird> Arnn, no that is not a problem. You appear to only need to update your graphics drivers
#779 [14:02] <Arnn> soo only update graphics drivers and all will be ok ?
#780 [14:02] <CubeTheThird> Arnn, yes. try download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#781 [14:04] <Arnn> ok can give me a short while ?
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#783 [14:06] <Arnn> i need to restart pc or no ?
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#786 [14:07] <Arnn> The that do not meet the minimum Requirements for installing this software
#787 [14:07] <hartlessHD> #minecrafthelp
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#790 [14:08] <hartlessHD> help
#791 [14:09] <hartlessHD> help omg i want minecraft
#792 [14:09] <hartlessHD> <DIV>
#793 [14:09] <Arnn> someone help me ?
#794 [14:10] <hartlessHD> https://web.roblox.com/games/412192008/McDonalds-Tycoon-READ-DESC
#795 [14:10] <hartlessHD> klik it
#796 [14:10] <Arnn> click *
#797 [14:10] * Lord_Ralex kicked hartlessHD from #minecrafthelp (Reason: artlessHD :hartlessHD)
#798 [14:11] <Arnn> support
#799 [14:11] <Arnn> thats drivers isnt work
#800 [14:25] <CubeTheThird> Arnn, we'll try one from Asus. One moment
#801 [14:26] <CubeTheThird> Arnn, try installing this one: http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/Intel/VGA_Intel_Win7_64_Z815102361.zip
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#803 [14:36] <Arnn> ok working now thanks for help everyone bye !
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#809 [14:53] <Genafefa> I need help. my game crashed when I will start it
#810 [14:53] <mattym> ??> Genafefa launcher/crash-log
#811 [14:53] <Absol> Genafefa: We need to see your crash log, which appears after a crash.
#812 [14:53] <Absol> Genafefa: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#813 [14:54] <Karisharrelson> My sister and I absolutely LOVE Minecraft! But, every now and then on my iPad mini three Minecraft, I will go into a world, and it will load a little but, then it
#814 [14:54] <Karisharrelson> Will say that the world is corrupted and cannot be saved
#815 [14:54] <mattym> Karisharrelson, Are you sure you have enough space on your device?
#816 [14:55] <Karisharrelson> good point I probably don't.
#817 [14:55] <Genafefa> I don´t have a crash log ...the game closed dan then I am on the desktop
#818 [14:56] <Genafefa> yes I have enough space
#819 [14:56] <mattym> Genafefa, You said your game crashed
#820 [14:56] <Genafefa> yes
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#822 [14:57] <mattym> Genafefa, Make it crash again and get the log.
#823 [14:57] <Karisharrelson> It has happened before and every time I shut my iPad down and it works. This time I deleted 2 apps and it worked. I got a notification on snapchat so I went there then came back. When I got back, i entered the world and it said first that it couldn't be opened. I tried it again and it said that it was corrupted.
#824 [14:57] <Karisharrelson> It has happened before and every time I shut my iPad down and it works. This time I deleted 2 apps and it worked. I got a notification on snapchat so I went there then came back. When I got back, i entered the world and it said first that it couldn't be opened. I tried it again and it said that it was corrupted.
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#826 [14:59] <mattym> Karisharrelson, Yeah it probably stops working whenever the world gets too big. Consider making more space on the device.
#827 [15:00] <Genafefa> I don't understnd you what you mean with crash log... I start the Game. I click of my world an than I have the loadingscreen and than closed the game without a log only I see my desktop
#828 [15:01] <mattym> Genafefa, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#831 [15:02] <Karisharrelson> Ok thanks! I'll try! Y'all stay warm :-)
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#833 [15:03] <Josh_> Hello everyone! Has anyone had an issue where immediately after resetting their Mojang account password via their email, the new password they set is incorrect?
#834 [15:03] * iiRedBullPvP [iiRedBullPvP@notlogged] has joined #minecrafthelp
#835 [15:04] <iiRedBullPvP> sorry, but we couldn't connect to our servers. please make sure you're online and that minecraft is not blocked suncertpathbuilderexception unable to find valid certification path to requested target
#836 [15:05] <iiRedBullPvP> when i try to login to minecraft launcher this pops up and doesnt let me sign in, anybody know a fix?
#837 [15:05] <GreyVulpine> iiRedBullPvP - Have you purchased a copy of minecraft from minecraft.net/store?
#838 [15:05] * Karisharrelson [Karisharrelson@notlogged] has quit. (Ping timeout: 195 seconds)
#839 [15:06] <iiRedBullPvP> yes, i bought the game legit
#840 [15:06] <GreyVulpine> ??> iiRedBullPvP tools/hjt
#841 [15:06] <Absol> iiRedBullPvP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#842 [15:06] <Absol> iiRedBullPvP: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#843 [15:06] <iiRedBullPvP> okay 2 min
#844 [15:08] <iiRedBullPvP> do i select "do a system scan and save a logfile?"
#845 [15:09] <iiRedBullPvP> ??
#846 [15:09] <GreyVulpine> Yes
#847 [15:10] <iiRedBullPvP> http://paste.ubuntu.com/23472833/
#848 [15:11] <GreyVulpine> iiRedBullPvP - So, have you ever downloaded minecraft from another source other than minecraft.net/download?
#849 [15:11] * Methayl [Methayl@notlogged] has joined #minecrafthelp
#850 [15:12] <iiRedBullPvP> i downloaded a minecraft launcher from https://www.youtube.com/watch?v=vugn9QcnkzY because i was having this error but that had the same problem
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#852 [15:12] <iiRedBullPvP> link in description
#853 [15:13] <GreyVulpine> Right then, have you ever pirated minecraft?
#854 [15:14] <iiRedBullPvP> no
#855 [15:15] <iiRedBullPvP> i bought my account legit
#856 [15:15] <iiRedBullPvP> from minecraft.net
#857 [15:15] <iiRedBullPvP> my username is iiredbullpvp
#858 [15:15] <GreyVulpine> Well, somebody using that computer has downloaded minecraft illegally, which is why you're having this problem
#859 [15:17] <iiRedBullPvP> i have never downloaded minecraft illegally, i bought this computer new, i had a virus on my computer that corrupted all my files with .locky extention, i reset my computer and i re installed minecraft and thats when it stopped working
#860 [15:18] <iiRedBullPvP> i dont know if this virus wouldve affected it but its the only thing i could think of
#861 [15:18] <Lord_Ralex> It would not have
#862 [15:19] <iiRedBullPvP> when i try to log into minecraft.net it says OOPS! An error prevented your request from being processed. Please try again.
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#864 [15:22] <iiRedBullPvP> do you know what would be causing the problem?
#865 [15:22] <Lord_Ralex> <GreyVulpine> Well, somebody using that computer has downloaded minecraft illegally, which is why you're having this problem
#866 [15:23] <iiRedBullPvP> i have never downloaded minecraft illegally, why would i even do that, i bought it
#867 [15:23] <Lord_Ralex> Who knows, but someone decided they would use some tool designed to get around Minecraft's authentication to try to abuse it
#868 [15:24] <iiRedBullPvP> do you know what type of tools would be used for that? ill see if there is anything on my computer
#869 [15:24] * plshelpme [plshelpme@notlogged] has joined #minecrafthelp
#870 [15:24] <Lord_Ralex> If you downloaded any, assume it's them
#871 [15:24] <iiRedBullPvP> downloaded any what?
#872 [15:25] <Lord_Ralex> Any Minecraft "tools"
#873 [15:25] <iiRedBullPvP> ive downloaded nothing to bypass anything
#874 [15:25] <Lord_Ralex> Someone did, so
#875 [15:25] <iiRedBullPvP> this is a home computer and im the only one using it
#876 [15:25] <plshelpme> hey is anyone haveing the same prob reseting there minecraft count
#877 [15:25] <plshelpme> account*
#878 [15:26] <iiRedBullPvP> the only thing i can think of is McLeaks which is a public alt thing, i read to see if it was legal and it sait it was
#879 [15:26] <iiRedBullPvP> said*
#880 [15:26] <Lord_Ralex> iiRedBullPvP, it's not
#881 [15:26] <Lord_Ralex> It's not remotely legal
#882 [15:26] <Lord_Ralex> It's a violation of Minecraft'
#883 [15:26] <iiRedBullPvP> so mcleaks was the problem?
#884 [15:26] <Lord_Ralex> Go whine to them and get them to fix their "tool"
#885 [15:26] <Lord_Ralex> They broke your game
#886 [15:27] <Lord_Ralex> By breaking how your machine worked.
#887 [15:27] <iiRedBullPvP> is there any way of me fixing it?
#888 [15:27] <Lord_Ralex> Ask them for help
#889 [15:27] <iiRedBullPvP> 2 min, let me remove all mcleaks software
#890 [15:27] <Lord_Ralex> Removing the software won't fix it
#891 [15:27] <Lord_Ralex> They actually tamper with your machine, and you need to go to them and ask how to fix it.
#892 [15:28] <iiRedBullPvP> okay
#893 [15:28] <iiRedBullPvP> omg i fixed it
#894 [15:28] <iiRedBullPvP> i just changed something in mcleaks files and it worked!
#895 [15:29] <Lord_Ralex> Good job, but you still are sending them your account information, which is a stupid idea.
#896 [15:29] <Lord_Ralex> Stop using such tools. They are illegal.
#897 [15:29] <iiRedBullPvP> i never gave any password so technically not
#898 [15:29] <Lord_Ralex> You are
#899 [15:30] <iiRedBullPvP> i didnt know mcleaks was illegal
#900 [15:30] <Lord_Ralex> Those tools impersonate Mojang.
#901 [15:30] <iiRedBullPvP> it said it was allowed
#902 [15:30] <Lord_Ralex> So now when you log in, guess where that goes.
#903 [15:30] <Lord_Ralex> It's not allowed.
#904 [15:30] <Lord_Ralex> Stop using it.
#905 [15:30] <mattym> iiRedBullPvP, I can make a website that says murder is allowed, it doesnt make it true.
#906 [15:30] <iiRedBullPvP> i wont use them anmore now that i know theyre illegal
#907 [15:30] <iiRedBullPvP> xD
#908 [15:31] <iiRedBullPvP> okay ehm, thanks for your help!
#909 [15:31] <iiRedBullPvP> ive removed all mcleaks software now
#910 [15:32] <iiRedBullPvP> bye
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#913 [15:33] <joo> I've successfully reset my password TWICE yet it still wont let me log in to minecraft
#914 [15:33] <joo> what do i do?
#915 [15:33] <mattym> joo, Are you unable to log into the game and website?
#916 [15:34] <joo> I cant log in to any
#917 [15:34] <mattym> ??> joo login/throttle
#918 [15:34] <Absol> joo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#919 [15:34] <Absol> joo: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#920 [15:34] <joo> hmm
#921 [15:34] <joo> Does the incorrect login apply for all accounts?
#922 [15:35] <mattym> joo, Doesnt apply to accounts, read what Absol said.
#923 [15:35] <joo> I tried logging in to my other account 3 times unsuccessfully
#924 [15:35] <joo> Is that why i cant log in to my main account?
#925 [15:35] <mattym> joo, Its based on your network, so it if you are locked out, you are locked out of everything.
#926 [15:36] <joo> You dont understand what im saying
#927 [15:36] <joo> Earlier.
#928 [15:36] <joo> I tried to log in to my other account but it didnt let me cos i got the password wrong
#929 [15:36] <joo> 3 times unsucceffully
#930 [15:36] <joo> Is THAT why i cant log in to my main account now?
#931 [15:36] <mattym> joo, You arent listening.
#932 [15:36] <joo> Yes I am
#933 [15:36] <joo> You're not understanding
#934 [15:37] <mattym> joo, The lockout is based on your network, so if your network is locked out, no account will work.
#935 [15:37] <joo> JOO
#936 [15:37] <joo> oops
#937 [15:37] <joo> Matty
#938 [15:37] <joo> You don't understand what im saying
#939 [15:37] <joo> Is there anyone else here?
#940 [15:37] <mattym> joo, I understand perfectly. You just dont understand how computers and the internet work.
#941 [15:38] <joo> I do.
#942 [15:38] <mattym> joo, If the lockout is placed on your network.
#943 [15:38] <joo> I'm aware
#944 [15:38] <mattym> joo, Then regarless of what account caused the issue, all accounts are effected.
#945 [15:38] <joo> You still don't understand, i give up lol
#946 [15:38] <joo> 3 hours to wait cos of this bs
#947 [15:38] <joo> haha
#948 [15:39] <joo> Wait
#949 [15:39] <joo> I can still log in to my other accounts?
#950 [15:39] <joo> wtf
#951 [15:39] <mattym> joo, Were you ever logged out of it?
#952 [15:39] <joo> yes
#953 [15:40] <joo> I just tried logging into one of my other accounts
#954 [15:40] <joo> it works just fine
#955 [15:40] <joo> on the launcher and on mojang site
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#963 [15:51] <bidouk666> i have a problem with my grapich card and i doesn't want to buy a other one plz can you say me a website for uptade my grapich card
#964 [15:52] <mattym> bidouk666, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#967 [15:58] <GamingWithMax> I have problem with my computer
#968 [15:58] * Lasra [Lasra@notlogged] has joined #minecrafthelp
#969 [15:59] <GamingWithMax> It crashes everytime
#970 [15:59] <mattym> ??> GamingWithMax launcher/crash-log
#971 [15:59] <Absol> GamingWithMax: We need to see your crash log, which appears after a crash.
#972 [15:59] <Absol> GamingWithMax: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#973 [15:59] <GamingWithMax> Okay
#974 [16:00] * madaraisawesome [madaraisawesome@notlogged] has joined #minecrafthelp
#975 [16:00] <madaraisawesome> Hi I have 1 question
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#978 [16:01] <CubeTheThird> madaraisawesome, ask away
#979 [16:01] <madaraisawesome> A kid erased my mc skin and I want my old one back, can you go through my account and retrieve it. I wore it from like 2 years ago and this is not the same computer.
#980 [16:01] <madaraisawesome> It wasnt my skin
#981 [16:01] <madaraisawesome> So i got it from Planet mc i think
#982 [16:01] <madaraisawesome> not positive i just think
#983 [16:02] <CubeTheThird> madaraisawesome, do you mean the skin on your account has been replaced?
#984 [16:02] <madaraisawesome> yes
#985 [16:03] <CubeTheThird> madaraisawesome, you can supposedly use this website to do that: https://mcskinhistory.com/
#986 [16:03] <CubeTheThird> madaraisawesome, we however do not have access directly to the skins database here
#987 [16:03] * TrickGamerBR [TrickGamerBR@notlogged] has joined #minecrafthelp
#988 [16:04] <madaraisawesome> i tried all of them
#989 [16:04] <madaraisawesome> it will show me my recent skin not my past
#990 [16:04] <madaraisawesome> some kid replaced it
#991 [16:05] * TrickGamerBR [TrickGamerBR@notlogged] has quit. (Client Quit)
#992 [16:05] <CubeTheThird> madaraisawesome, you can try contacting Mojang about this. There's nothing we can do here about that
#993 [16:05] <CubeTheThird> ??> madaraisawesome mojang/email
#994 [16:05] <Absol> madaraisawesome: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#995 [16:05] <Absol> madaraisawesome: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#996 [16:05] <madaraisawesome> So no mod can do this?
#997 [16:05] <madaraisawesome> Then what are the mods here for
#998 [16:05] <madaraisawesome> Im not trying to be rude just asking :)
#999 [16:07] <Anna> if by mod you mean people who help, we are here to help if we can
#1000 [16:07] <Anna> ??> madaraisawesome info/volunteer
#1001 [16:07] <Absol> madaraisawesome: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
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#1003 [16:08] <CubeTheThird> we can help fix people's games if they aren't working right
#1004 [16:08] <CubeTheThird> we can't do much of anything for account issues
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#1007 [16:10] <Elizabeth__> Is there a way you can give me my original email and the password for my account because I forgot what it was and am having some trouble
#1008 [16:10] <mattym> Elizabeth__, No
#1009 [16:10] <mattym> ??> Elizabeth__ You can try to recover your account.
#1010 [16:11] <mattym> ??> Elizabeth__ mojang/email
#1011 [16:11] <Absol> Elizabeth__: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1012 [16:11] <Absol> Elizabeth__: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1013 [16:11] <mattym> Elizabeth__, Fill out the form Absol linked.
#1014 [16:11] <Elizabeth__> Is there a phone number I can call since Mojan support is down?
#1015 [16:12] * foxy7213 [foxy7213@notlogged] has joined #minecrafthelp
#1016 [16:12] <Lord_Ralex> It is not down, and no
#1017 [16:13] <foxy7213> hi
#1018 [16:13] <foxy7213> http://paste.ubuntu.com/23473058/
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#1024 [16:18] <halp> on one of your pages i followed the instructions exactly but my minecraft launcher still won't open
#1025 [16:18] <mattym> halp, What page?
#1026 [16:18] * LukaGamer457 [LukaGamer457@notlogged] has joined #minecrafthelp
#1027 [16:18] <halp> well i thought it was your page because in the bottom it said click here for more help
#1028 [16:18] <LukaGamer457> My minecraft crashes everytime i open it
#1029 [16:19] <mattym> halp, What were the instructions you did?
#1030 [16:19] <mattym> ??> LukaGamer457 launcher/crash-log
#1031 [16:19] <LukaGamer457> This is my old pc
#1032 [16:19] <Absol> LukaGamer457: We need to see your crash log, which appears after a crash.
#1033 [16:19] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#1034 [16:19] <Absol> LukaGamer457: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1035 [16:19] <Matt__> I try to log into my account but it says that I can't connect to the mojang servers. What's the problem?
#1036 [16:20] <mattym> ??> Matt__ tools/hjt
#1037 [16:20] <Absol> Matt__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1038 [16:20] <Absol> Matt__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1040 [16:20] <halp> it said press this one button and then r and put %AppData%\ in the box so i did and a folder popped up and next i deleted all the files accept the saves folder and they said it would work but it is still not wolking
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#1042 [16:20] <halp> working
#1043 [16:20] <mattym> halp, And what is the error you are running into?
#1044 [16:21] <halp> it just wont open it keeps saying try to reinstall minecraft
#1045 [16:21] <mattym> ??> halp tools/hjt
#1046 [16:21] <Absol> halp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1047 [16:21] <Absol> halp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1049 [16:24] <Matt__> Unable to find valid certification path to requested target. What does that mean and how can I fix it?
#1050 [16:24] <halp> http://paste.ubuntu.com/23473102/
#1051 [16:24] <mattym> ??> Matt__ tools/hjt
#1052 [16:24] <Absol> Matt__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1053 [16:24] <Absol> Matt__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1054 [16:24] <halp> that link?
#1055 [16:24] <mattym> halp, Yes one moment
#1056 [16:24] <mattym> ??> halp av/avg
#1057 [16:24] <Absol> halp: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1058 [16:24] <Absol> halp: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1059 [16:25] <mattym> halp, Do the instructions Absol wrote. Then you may also need to redownload the installer
#1060 [16:28] * halp [halp@notlogged] has quit. (Quit: Web client closed)
#1061 [16:28] <Matt__> http://paste.ubuntu.com/23473121/
#1062 [16:28] * inexpensivecobra [inexpensivecobra@notlogged] has joined #minecrafthelp
#1063 [16:28] <mattym> ??> Matt__ info/mcleaks
#1064 [16:28] <Absol> Matt__: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1065 [16:29] <Absol> Matt__: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1066 [16:29] <mattym> Matt__, You will need to the following instructions to complete the previous.
#1067 [16:29] <mattym> ??> Matt__ win/hosts/edit
#1068 [16:29] <Absol> Matt__: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1069 [16:29] <Absol> Matt__: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1070 [16:30] <Matt__> now what
#1071 [16:30] <inexpensivecobra> I I am trying to change my mc skin but I cant log into my minecraft.net account because it wont take my email (its not gmail) this is super frustrating!!
#1072 [16:30] <mattym> Matt__, Read ALL the messages from me and Absol, the instructions are all there.
#1073 [16:31] <mattym> inexpensivecobra, Account pages are currently unstalbe, try again later.
#1074 [16:31] <Matt__> Do I just delete everything that says mojang?
#1075 [16:31] <mattym> Matt__, Yes
#1076 [16:31] <Matt__> Fixed. Thank you.
#1077 [16:31] <inexpensivecobra> I have tried. this IS my later. it wont take my email as valid
#1078 [16:32] <mattym> inexpensivecobra, YOUR later doesnt matter, the service was still marked down just a few moments ago. The service is having issues, try again later.
#1079 [16:34] <inexpensivecobra> ok thank you
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#1083 [16:48] <inexpensivecobra_> I know that the account website is up and running but it rejects my non-gmail account and I cant access my account page
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#1090 [17:01] <Digdug> Hi. Anytime i try to play on a lan world with my firend it pops up a java error imnon windows 10 help
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#1092 [17:02] <LukaGamer457> sorry that is toooking so long
#1093 [17:03] <LukaGamer457> is enyone there
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#1096 [17:13] * LukaGamer457 [LukaGamer457@notlogged] has joined #minecrafthelp
#1097 [17:13] <LukaGamer457> My crash report
#1098 [17:13] <LukaGamer457> ---- Minecraft Crash Report ---- // LOL! I thing your computer is so bad! Time: 11/13/16 5:04 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lw
#1099 [17:14] <LukaGamer457> Hello is enyone there
#1100 [17:14] <LukaGamer457> Hello?
#1101 [17:14] <LukaGamer457> ?
#1102 [17:14] <LukaGamer457> ?
#1103 [17:17] <mattym> ??> LukaGamer457 win/dxdiag
#1104 [17:17] <Absol> LukaGamer457: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1105 [17:17] <mattym> LukaGamer457, And make sure you do all the instructions this time.
#1106 [17:19] <LukaGamer457> ok
#1107 [17:22] <LukaGamer457> just wait a bit please
#1108 [17:24] * bidouk666 [bidouk666@notlogged] has joined #minecrafthelp
#1109 [17:25] <LukaGamer457> http://paste.ubuntu.com/23473349/
#1110 [17:25] <bidouk666> I update my graphic card but minecraft have an other problem
#1111 [17:25] <LukaGamer457> http://paste.ubuntu.com/23473349/
#1112 [17:25] <LukaGamer457> http://paste.ubuntu.com/23473349/
#1113 [17:26] <LukaGamer457> thats my pc
#1114 [17:26] <LukaGamer457> the dxdialog
#1115 [17:26] <LukaGamer457> thig
#1116 [17:29] <mattym> bidouk666, What problem?
#1117 [17:29] <mattym> LukaGamer457, Your hardware doesnt meet the minimum requirements for the game.
#1118 [17:30] <LukaGamer457> well i had the same pc last year it did work on 1.8
#1119 [17:30] <mattym> LukaGamer457, Your hardware doesnt meet the minimum requirements for the game.
#1120 [17:30] <LukaGamer457> but this is the same pc
#1121 [17:30] * maxime [maxime@notlogged] has joined #minecrafthelp
#1122 [17:30] <LukaGamer457> last year it did work
#1123 [17:30] <maxime> http://paste.ubuntu.com/23473369/
#1124 [17:30] <mattym> LukaGamer457, Doesnt matter.
#1125 [17:31] <LukaGamer457> well why it dosent work now?
#1126 [17:31] <mattym> LukaGamer457, Because the hardware is too old.
#1127 [17:31] <LukaGamer457> oh ok
#1128 [17:31] <LukaGamer457> :(
#1129 [17:31] <maxime> can you help me mattym
#1130 [17:31] <LukaGamer457> Thanks for the help
#1131 [17:32] <mattym> maxime, One moment
#1132 [17:32] <maxime> ok
#1133 [17:33] <mattym> maxime, There are no Windows 7 drivers for your graphics hardware. Attempt to use the Catalyst Software Suite found here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1134 [17:33] <LukaGamer457> Can I update something? So mayve it will work?
#1135 [17:33] <LukaGamer457> Like a driver
#1136 [17:33] <LukaGamer457> or something
#1137 [17:33] <mattym> LukaGamer457, No
#1138 [17:34] <LukaGamer457> Okay
#1139 [17:34] <LukaGamer457> Even the alpha dosent work for some reason
#1140 [17:37] <maxime> lukagamer test the website http://www.touslesdrivers.com/ and put it in english .go on your didiag and go on the second page
#1141 [17:37] <LukaGamer457> okay
#1142 [17:37] <mattym> maxime, Please dont recommend stuff like that here.
#1143 [17:38] * tt [tt@notlogged] has joined #minecrafthelp
#1144 [17:38] <LukaGamer457> Thats kind of helpfull
#1145 [17:38] * Petra0618 [Petra0618@notlogged] has joined #minecrafthelp
#1146 [17:39] <maxime> why mattym this website help my
#1147 [17:39] * Therealjoemama [Therealjoemama@notlogged] has joined #minecrafthelp
#1148 [17:39] <tt> I am having trouble getting minecraft to work on my pc
#1149 [17:39] <mattym> maxime, Anything that offers automated detection is usually wrong.
#1150 [17:39] <mattym> tt, What is the problem you are running into?
#1151 [17:39] <tt> http://paste.ubuntu.com/23473385/
#1152 [17:39] <Therealjoemama> My minecraft worls keeps crashing because someone put so much waterfalls . How do I fix ?
#1153 [17:39] <mattym> tt, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1154 [17:39] * Petra0618 [Petra0618@notlogged] has quit. (Client Quit)
#1155 [17:39] <LukaGamer457> I cant even play the game called game (Minecraft Pre Classic)
#1156 [17:40] <mattym> Therealjoemama, You would need to fix the world with an 3rd party editor most likely
#1157 [17:40] <tt> ok thANK YOU
#1158 [17:40] <Therealjoemama> I'm playing on Xbox on by the way .
#1159 [17:40] <LukaGamer457> I really wanna play minecraft
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#1161 [17:41] <LukaGamer457> can i atleast play minecraft apha
#1162 [17:41] <mattym> LukaGamer457, Thats cause your computers hardware is too old. Your hadware will not work properly on version of Windows past XP. And wont work on that hardware without you seriously limiting it
#1163 [17:41] <mattym> Therealjoemama, Then you are out of luck.
#1164 [17:42] <mattym> Therealjoemama, If you have Xbox Live Gold, is there any chance you uploaded an earlier save you can retrieve?
#1165 [17:44] <LukaGamer457> Do i need to buy new proccesoror graphic card?
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#1167 [17:44] <mattym> LukaGamer457, You would need to buy to much new stuff to even try. It would be more cost effective to get an entirely newer PC
#1168 [17:44] <Lemon`> What OS do you have?
#1169 [17:45] <LukaGamer457> ok
#1170 [17:45] <Lemon`> Luka
#1171 [17:45] <LukaGamer457> I have Windows 7
#1172 [17:45] <Lemon`> Okay
#1173 [17:45] <LukaGamer457> But last time was windows xp
#1174 [17:45] <Lemon`> Ehhh
#1175 [17:45] <LukaGamer457> I upgrade
#1176 [17:45] <Lemon`> Well it is possible to play minecraft on windows xp
#1177 [17:45] <Lemon`> I did it before
#1178 [17:46] <LukaGamer457> I know
#1179 [17:46] <LukaGamer457> But it dosent work enymore
#1180 [17:46] <Lemon`> What error do you get?
#1181 [17:46] <mattym> Yeah but on Windows 7, LukaGamer457's hardware has no drivers that will work.
#1182 [17:46] <Lemon`> oh
#1183 [17:46] <Lemon`> rip
#1184 [17:46] <LukaGamer457> Pixel thing
#1185 [17:46] <mattym> And based on the model, doesnt even have an upgrade path
#1186 [17:46] <LukaGamer457> It say something with oixel
#1187 [17:46] <LukaGamer457> i mean pixel
#1188 [17:47] <maxime> VICTORY!!!!!!! minecraft work thanks mattym
#1189 [17:47] <LukaGamer457> But this is wierd\
#1190 [17:47] <LukaGamer457> IT DID WORK LATD TIME
#1191 [17:47] <LukaGamer457> i mean last
#1192 [17:47] <Lemon`> Well
#1193 [17:47] <Lemon`> I mean you could try to install the old launcher
#1194 [17:47] <Lemon`> From minecraft.net
#1195 [17:47] <mattym> LukaGamer457, If you were on Windows XP then yeah it would have worked
#1196 [17:48] <LukaGamer457> so i have to downgrade?
#1197 [17:48] <Lemon`> Please don't anyways
#1198 [17:48] <Lemon`> XP is dead
#1199 [17:48] <LukaGamer457> i know
#1200 [17:48] <mattym> LukaGamer457, You could... but even if you get it to 'work' it would be very poorly
#1201 [17:48] <Lemon`> yep
#1202 [17:49] <mattym> Your best bet at this point is a completely new computer.
#1203 [17:49] <LukaGamer457> Yeah it was very laggy
#1204 [17:49] <LukaGamer457> Okay
#1205 [17:49] <Lemon`> here
#1206 [17:49] <Lemon`> You could try this I think
#1207 [17:49] <Lemon`> https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1208 [17:49] <Lemon`> Don't expect it to work
#1209 [17:49] <mattym> Lemon`, Launcher wont make a difference with a PFNA
#1210 [17:49] <Lemon`> Because it might not
#1211 [17:50] <Lemon`> oh
#1212 [17:50] <mattym> Its crashing cause there are no graphics drivers, there are no drivers cause they dont exist for that hardware on Win7
#1213 [17:50] <LukaGamer457> can my pc at least work on minecraft pre alpha
#1214 [17:50] <mattym> LukaGamer457, Probably no versions at all.
#1215 [17:51] <Lemon`> well
#1216 [17:51] * maxime [maxime@notlogged] has quit. (Ping timeout: 195 seconds)
#1217 [17:51] <LukaGamer457> oh ok
#1218 [17:51] <Lemon`> Yep
#1219 [17:51] <Lemon`> I mean what do you mean "it was working last year"
#1220 [17:51] <Lemon`> Was the OS you were running windows xp?
#1221 [17:51] <LukaGamer457> How much money my pc should be
#1222 [17:51] <LukaGamer457> my new
#1223 [17:52] <Lemon`> Uuhhh
#1224 [17:52] <LukaGamer457> how much money would be if i buy new pc
#1225 [17:52] <Lemon`> Um, 500 or above
#1226 [17:52] <LukaGamer457> thats kind of a lot
#1227 [17:53] <GreyVulpine> It really isn't.
#1228 [17:53] <mattym> You could spend less and end up with the same problem.
#1229 [17:53] <LukaGamer457> well ok
#1230 [17:53] <mattym> Should be sales soon.
#1231 [17:53] <LukaGamer457> ok
#1232 [17:53] <Lemon`> How much did the PC you bought cost?
#1233 [17:54] <LukaGamer457> $700 in 2006
#1234 [17:54] <Lemon`> Yeah get a new PC
#1235 [17:54] <LukaGamer457> k
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#1239 [17:57] <Drake_> Unable to transfer old minecraft account. I receive a display that says username does not fit password. I reset the password so I need to know my username.
#1240 [17:57] <LukaGamer457> but DirectX 11 is supported
#1241 [17:57] <Drake_> How can I find my username?
#1242 [17:58] <mattym> Drake_, You have an unmigrated account?
#1243 [17:58] <ablume> Hello. I tried logging into my account and it said I had invalid credentials. I went to mojang's website and it said my email/password was incorrect. I clicked the Forgot password button, successfully reset my password, and when I went to login, it said that it was an unknown email/password. I don't know how this could be considering I just got the confirmation email as to reset my password and reset my password but it still isn'
#1244 [17:58] <mattym> LukaGamer457, Minecraft doesnt use that.
#1245 [17:58] <mattym> ??> ablume login/throttle
#1246 [17:58] <Absol> ablume: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1247 [17:58] <Absol> ablume: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1248 [17:59] <ablume> ty
#1249 [17:59] <Drake_> How do I find my old username though to make sure I am using the correct one?
#1250 [18:00] <mattym> Drake_, Is it an unmigrated account?
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#1252 [18:00] <corbin> omgiteaze
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#1254 [18:01] <Drake_> I'm not sure? I literally just tried to start playing minecraft after a two year break and it says I do not own the game, which is complete BS! So all i can find, is this mojang transfer crap..
#1255 [18:02] <mattym> Drake_, Are you sure you logged in with the correct Mojang account?
#1256 [18:02] <Drake_> What determines an unmigratable account?
#1257 [18:02] * ablume [ablume@notlogged] has quit. (Ping timeout: 195 seconds)
#1258 [18:03] <mattym> Drake_, If you are used to logging in at mojang.com like you currently are then it would have been a migrated account.
#1259 [18:03] <mattym> Drake_, If you are seeing the option to import minecraft. Then the mojang account you are currently logged into doesnt own the game.
#1260 [18:03] <mattym> Drake_, Are you sure you are logging in with the mojang account you used when you purchased it>
#1261 [18:04] <Drake_> I know the mojang account doesnt own it. I purchased minecraft years ago!
#1262 [18:04] <Drake_> I'm trying to do the transfer old minecraft account
#1263 [18:05] <mattym> Drake_, Ok, so it was never migrated.
#1264 [18:05] <Drake_> they call it "import old minecraft account"
#1265 [18:05] <mattym> Drake_, In this case the only way you will be able to find the old info now is to locate the confirmation email from when you baught it.
#1266 [18:05] <Drake_> No! that what i'm trying to do but i dont remember username
#1267 [18:05] <Drake_> Seriously!? That's the only way
#1268 [18:06] <mattym> Drake_, Yes
#1269 [18:06] <Drake_> This is stupid//
#1270 [18:06] * Matii03 [Matii03@notlogged] has joined #minecrafthelp
#1271 [18:07] <Drake_> I know my email that I used, can they look it up?
#1272 [18:07] <mattym> Drake_, No
#1273 [18:07] * rafael [rafael@notlogged] has joined #minecrafthelp
#1274 [18:07] <mattym> Drake_, To get them to help recover anything account related would also need something from that same confirmation email.
#1275 [18:07] <mattym> Drake_, So really, all you can do is try to find that.
#1276 [18:07] <Matii03> Hello, I'm having trouble logging in with my account Mojang. I have bought the minecrafct premium and will not let me play
#1277 [18:07] <mattym> Matii03, What happens when you try?
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#1280 [18:11] * Carlos09 [Carlos09@notlogged] has joined #minecrafthelp
#1281 [18:13] <Carlos09> My game will not work on my computer. I keep getting an error message. How can I request a refund?
#1282 [18:13] <mattym> Carlos09, What is the error?
#1283 [18:14] <Carlos09> Java SE Binary Platform not responding . the game will not load completely
#1284 [18:14] <mattym> Carlos09, When does that come up?
#1285 [18:15] * manu [manu@notlogged] has joined #minecrafthelp
#1286 [18:15] <Carlos09> once i click on the world to create
#1287 [18:15] * Lorecho [Lorecho@notlogged] has joined #minecrafthelp
#1288 [18:15] <mattym> Carlos09, So you are able to get to the main menu before it crashes?
#1289 [18:16] <Lorecho> Hey there. I recently purchased a minecraft realm from the Mojang AB site, got a reciept from paypal, but haven't been granted the realm.
#1290 [18:17] <mattym> Lorecho, Did you check your email for instructions in the confirmation?
#1291 [18:17] <Lorecho> I checked my email, and received nothing from mojang themsevles. Only the 8.99 euro charge from paypal
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#1293 [18:18] <mattym> ??> Lorecho launcher/relog
#1294 [18:18] <Absol> Lorecho: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1295 [18:18] <Carlos09> I paid through Paypal. so how can I get refunded?
#1296 [18:18] <mattym> Lorecho, Do the instructions from Absol, then see if you have access to the realm
#1297 [18:18] <Lorecho> @mattym, I'll give that a shot, one moment
#1298 [18:18] <mattym> Carlos09, Like I said, are able to get to the main menu? Before going into the world?
#1299 [18:19] <Carlos09> yes
#1300 [18:19] <mattym> Carlos09, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1301 [18:20] * Davidtheking14 [Davidtheking14@notlogged] has joined #minecrafthelp
#1302 [18:20] <Carlos09> what is VBO?
#1303 [18:20] <Carlos09> i dont see that as an option
#1304 [18:20] <mattym> Carlos09, Are you in the Video Settings?
#1305 [18:20] <Lorecho> @absol @Mattym After following those intructions, I still haven't received the realm, just saids "pay now"
#1306 [18:20] <Carlos09> yes
#1307 [18:20] <mattym> Carlos09, Scroll all the way down on that page
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#1309 [18:21] <mattym> Lorecho, You probably need to wait on the confirmation from mojang. Or check to see if its showing up on your mojang account page.
#1310 [18:22] <Lorecho> My account page just has my char info, but only a "buy sub" option for realms
#1311 [18:22] <Carlos09> I found it and set it to off
#1312 [18:23] <mattym> Carlos09, Try to start the world again
#1313 [18:23] <Carlos09> im checking to see if i can play now
#1314 [18:26] <mattym> Lorecho, Yeah, i cant imagine that you would only get a confirmation from the payment processor. Have you made sure you didnt get a confirmation from Mojang that ended up in a spam/junk folder?
#1315 [18:27] <Carlos09> so far no error message, but now i cant use the arrow keys to walk around
#1316 [18:27] * alksdjf [alksdjf@notlogged] has joined #minecrafthelp
#1317 [18:27] <mattym> Carlos09, Did you set the arrow keys to do so, cause the default movement keys are WASD
#1318 [18:28] * alksdjf [alksdjf@notlogged] has quit. (Client Quit)
#1319 [18:28] <Carlos09> can it be changed to use the arrow keys
#1320 [18:28] <mattym> Carlos09, In the options
#1321 [18:29] <Lorecho> So I still haven't been able to successfully use the realm I was charged for. In my account tab via Mojang, it has a box that saids "Buy new realms world"
#1322 [18:30] <mattym> Lorecho, Did you check the email like I said?
#1323 [18:30] <Lorecho> Yes, and also the spam folder.
#1324 [18:31] <mattym> ??> Lorecho mojang/email
#1325 [18:31] <Absol> Lorecho: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1326 [18:31] <Absol> Lorecho: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1327 [18:31] <mattym> Lorecho, Fill out the form Absol linked.
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#1331 [18:41] <Vxera> I need help, My minecraft will start up to the little startup then won't pop up into another window (Mojang Window), Then it'll say "Sorry, Looks like it crashed" (Something like that) I have the link to my Dxdiag file, It says there's no problems found.
#1332 [18:42] * DanteZeR0 [DanteZeR0@notlogged] has joined #minecrafthelp
#1333 [18:42] <DanteZeR0> cras
#1334 [18:42] <DanteZeR0> crash report
#1335 [18:42] <DanteZeR0> crash report
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#1337 [18:42] <mattym> Vxera, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1338 [18:43] <Vxera> http://paste.ubuntu.com/23473533/
#1339 [18:44] <mattym> Vxera, Download and Install the 2nd file listed on this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1340 [18:45] <Vxera> Okay, I will.
#1341 [18:47] <Vxera> Do I need to do anything after I download it?
#1342 [18:47] <mattym> Vxera, Install it, do the instructions it gives you
#1343 [18:48] <Vxera> Okay.
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#1345 [18:51] <edicson> edicson
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#1347 [18:51] <edicson> edicson carera medina
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#1352 [18:57] <Dark_Archer_> i got a server loaded modpack and installed FML and now when i load game all i get is a list of the mod and no game
#1353 [18:57] <mattym> ??> Dark_Archer_ mods
#1354 [18:57] <Absol> Dark_Archer_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1355 [18:57] <Absol> Dark_Archer_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1358 [19:00] <xHello> Hello anyone?
#1359 [19:00] <Lemon`> Hi.
#1360 [19:00] <xHello> My friend, he cannot access his minecraft account
#1361 [19:00] <Lemon`> What do you mean?
#1362 [19:01] <mattym> xHello, Then your friend needs to come to the chat.
#1363 [19:01] <xHello> Alright
#1364 [19:01] <xHello> Is this Mojang employees I am talking to?
#1365 [19:01] <mattym> No
#1366 [19:01] <xHello> Any help will do then
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#1376 [19:43] <BUshy> i AM TRYING TO SET UP A SERVER ON MINECRAFT. i HAVE A WINDOWS COMPUTER. wHAT IS MY SERVER ADRESS
#1377 [19:43] <BUshy> What is the address for my server
#1378 [19:43] <mattym> ??> BUshy mp/server-setup
#1379 [19:43] <Absol> BUshy: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1380 [19:43] <mattym> BUshy, Please read through all the directions on the page Absol linked
#1381 [19:45] * Sound [Sound@notlogged] has joined #minecrafthelp
#1382 [19:46] <Sound> for some reson i have been having problems with my account and being unable to loggin even through im putting the right UN and PW and it all stated when i logged out of tekkit
#1383 [19:47] <mattym> ??> Sound login/throttle
#1384 [19:47] <Absol> Sound: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1385 [19:47] <Absol> Sound: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1386 [19:48] <Sound> ty
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#1393 [19:51] <marco> help
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#1396 [19:56] <marco> profile
#1397 [19:56] <marco> is not
#1398 [19:56] <marco> working
#1399 [19:56] <urielsalis> looks like your spacebar isnt too
#1400 [19:56] <urielsalis> write a sentence, not just one word per line
#1401 [19:57] <urielsalis> what happens when you try?
#1402 [19:58] <marco> porfile is not working
#1403 [19:59] * RetardedGamerXD123 [RetardedGamerXD123@notlogged] has joined #minecrafthelp
#1404 [20:00] <RetardedGamerXD123> My minecraft keep crashing i need help!!!!!
#1405 [20:00] <RetardedGamerXD123> !!!!
#1406 [20:00] <RetardedGamerXD123> !!!!11!!
#1407 [20:00] <RetardedGamerXD123> !
#1408 [20:00] <RetardedGamerXD123> !
#1409 [20:00] <RetardedGamerXD123> !
#1410 [20:00] <RetardedGamerXD123> !
#1411 [20:00] * Absol kicked RetardedGamerXD123 from #minecrafthelp (Reason: etardedGamerXD123 :Stop spamming)
#1412 [20:01] * inexpensivecobra_ [inexpensivecobra_@notlogged] has quit. (Quit: Web client closed)
#1413 [20:01] <marco> Pixel Format Not Accelerated
#1414 [20:01] <mattym> ??> marco win/dxdiag
#1415 [20:01] <Absol> marco: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1417 [20:02] <aerobrp> cant login to mojang account, i know its the right password. i just reset it 3 times
#1418 [20:03] <marco> how to gat thaer
#1419 [20:03] <mattym> ??> aerobrp login/throttle
#1420 [20:03] <Absol> aerobrp: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1421 [20:03] <Absol> aerobrp: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1422 [20:03] <mattym> marco, Go to the link Absol wrote, do the instructions.
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#1432 [20:16] <RetardedGamerXD123> HEY IS ENYONE THERE?
#1433 [20:16] <RetardedGamerXD123> ???
#1434 [20:16] <RetardedGamerXD123> ?
#1435 [20:16] <RetardedGamerXD123> ?
#1436 [20:16] * Absol kicked RetardedGamerXD123 from #minecrafthelp (Reason: etardedGamerXD123 :Stop spamming)
#1437 [20:17] * RetardedGamerXD123 [RetardedGamerXD123@notlogged] has joined #minecrafthelp
#1438 [20:17] <NoYaGamesxD> Helpme please i need fix my mine
#1439 [20:17] <RetardedGamerXD123> I NEED HELP!!!
#1440 [20:18] <RetardedGamerXD123> My Just kidding
#1441 [20:19] <RetardedGamerXD123> My minecraft keep craching
#1442 [20:19] <RetardedGamerXD123> Hello
#1443 [20:19] <mattym> NoYaGamesxD, What is the problem.
#1444 [20:19] <mattym> RetardedGamerXD123, Same answer you got earlier.
#1445 [20:19] <RetardedGamerXD123> I need help alot
#1446 [20:19] * UltraElecktron [UltraElecktron@notlogged] has joined #minecrafthelp
#1447 [20:20] <RetardedGamerXD123> This is my first time here..
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#1449 [20:21] <NoYaGamesxD> mattym
#1450 [20:21] <NoYaGamesxD> Me sends the link which puts the error then you see
#1451 [20:21] <RetardedGamerXD123> ok i get i new pc
#1452 [20:21] <RetardedGamerXD123> is this will work
#1453 [20:22] <Lord_Ralex> RetardedGamerXD123, change your name
#1454 [20:22] <RetardedGamerXD123> how can i give you the dxd thing
#1455 [20:22] <RetardedGamerXD123> ok ok
#1456 [20:22] <RetardedGamerXD123> lol
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#1459 [20:22] <NoYaGamesxD> matty
#1460 [20:22] <LukaGamer457> ok i did
#1461 [20:23] <LukaGamer457> Is this name better?
#1462 [20:23] <mattym> NoYaGamesxD, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1463 [20:23] <NoYaGamesxD> Ok
#1464 [20:23] <Lord_Ralex> LukaGamer457, yes, and you were already told what to do
#1465 [20:23] <Lord_Ralex> LukaGamer457, coming back will not change your answer
#1466 [20:23] <LukaGamer457> i got a new pc
#1467 [20:23] <NoYaGamesxD> I'll send the sxdiag is the pastebin of the crash minecraft
#1468 [20:23] <LukaGamer457> and i want to ask is this gonna work
#1469 [20:23] <mattym> LukaGamer457, If you actually got a new PC you shouldnt be getting an error again.
#1470 [20:24] <Lord_Ralex> LukaGamer457, if you share the dxdiag and it is the same, I will remove you from this chat permanently.
#1471 [20:24] <LukaGamer457> it was $354.99
#1472 [20:24] <LukaGamer457> ok
#1473 [20:24] <NoYaGamesxD> mattyn http://pastebin.com/7y1CWJYE
#1474 [20:25] <mattym> LukaGamer457, We told you what to do, if you went out and got another old computer, then you were already told that wouldnt help.
#1475 [20:25] <LukaGamer457> ok i will show you the dxdiag
#1476 [20:26] <NoYaGamesxD> mattym you see?
#1477 [20:26] <mattym> NoYaGamesxD, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#1478 [20:27] <NoYaGamesxD> Ok i try
#1479 [20:27] <NoYaGamesxD> Thanks !
#1480 [20:28] <Lord_Ralex> LukaGamer457, well? where's the report.
#1481 [20:29] <LukaGamer457> http://pastebin.com/UJRHMurE
#1482 [20:29] <LukaGamer457> there is
#1483 [20:29] <LukaGamer457> thats the one
#1484 [20:30] <LukaGamer457> u checking?
#1485 [20:30] <mattym> LukaGamer457, Nothing wrong there, that should be working.
#1486 [20:31] <LukaGamer457> ok cool now i can play minecraft
#1487 [20:31] <LukaGamer457> thanks for the help :)
#1488 [20:34] * Anzhi is now known as Anzhelika|Away
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#1493 [20:37] <NoYaGamesxD> mattmy
#1494 [20:37] <mattym> NoYaGamesxD, Yes
#1495 [20:37] <NoYaGamesxD> WHAT did you spoke is now how do I know if it worked?, reinstall mine? ...
#1496 [20:38] <mattym> NoYaGamesxD, Just try to play it again.
#1497 [20:38] <NoYaGamesxD> Do not reinstall anything?
#1498 [20:38] <mattym> NoYaGamesxD, Shouldnt need to.
#1499 [20:38] <NoYaGamesxD> Ok i see
#1500 [20:39] <NoYaGamesxD> I'll check*
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#1502 [20:40] <NoYaGamesxD> mattym
#1503 [20:40] <NoYaGamesxD> same mistake ;-;
#1504 [20:40] <mattym> NoYaGamesxD, Can you get a new dxdiag report
#1505 [20:40] <Jaclynq> hello, I was wondering if someone could help me with an error im having in minecraft, the game crashes with the Error: Java SE Binary Error, what would be the best resolution for this issue? Thanks
#1506 [20:40] <mattym> Jaclynq, When does it happen?
#1507 [20:41] <NoYaGamesxD> Yes mattym, one moment....
#1508 [20:41] <Jaclynq> like right when the world loads
#1509 [20:41] <Jaclynq> iv tried every single thing from reinstalling both java and the game
#1510 [20:41] <NoYaGamesxD> Here mattym http://pastebin.com/ksbkrVdK
#1511 [20:41] <mattym> Jaclynq, So it gets to the menu?
#1512 [20:42] <Jaclynq> yes
#1513 [20:42] <mattym> NoYaGamesxD, Did you run/install the file you downloaded?
#1514 [20:42] <mattym> Jaclynq, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1515 [20:42] <Jaclynq> right when i hit creat world and it starts to load and boom crashes
#1516 [20:42] <Jaclynq> ok ill try that :)
#1517 [20:42] <NoYaGamesxD> Yes mattym, I even rebooted the PC.
#1518 [20:43] <mattym> NoYaGamesxD, It doesnt show that it updated.
#1519 [20:43] <NoYaGamesxD> Look mattym the crash, http://pastebin.com/46QZFbLh
#1520 [20:43] <mattym> ??> NoYaGamesxD win/reinst
#1521 [20:43] <Absol> NoYaGamesxD: You may need to reinstall the locally installed files that Minecraft puts into place.
#1522 [20:43] <Absol> NoYaGamesxD: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1523 [20:43] <mattym> NoYaGamesxD, Do the instructions from Absol, and do not replace the mods.
#1524 [20:44] <NoYaGamesxD> Ok
#1525 [20:44] <Jaclynq> ok vbo means view bobbing right? sorry im slow lmfao
#1526 [20:44] <mattym> Jaclynq, No
#1527 [20:44] <Jaclynq> ok
#1528 [20:44] <mattym> Jaclynq, Scroll all the way down the page, VBO is its own thing
#1529 [20:44] <Jaclynq> ok i set it to off im gonna launch now and see what happens
#1530 [20:45] <NoYaGamesxD> Absol oque é directory ?
#1531 [20:45] <NoYaGamesxD> Absol what is directory?*
#1532 [20:45] <mattym> NoYaGamesxD, folder
#1533 [20:45] <NoYaGamesxD> There is no directory within my .mine no
#1534 [20:46] <Jaclynq> ok thats seemed to have worked, i really appreciate the help, i can only hope that it hold out now. Much thanks :)
#1535 [20:46] <NoYaGamesxD> I press the '' d '' key to find and it does not exist
#1536 [20:46] <Jaclynq> btw what is vbos anyways
#1537 [20:46] <mattym> Jaclynq, Something your computer doest support.
#1538 [20:46] <mattym> NoYaGamesxD, Read the instructions again
#1539 [20:47] <NoYaGamesxD> Ok
#1540 [20:47] <Jaclynq> thats what i get for buying a custom built LMAFO it is a pretty sweet one though but there are things about it i dont like, anwyays thanks so much and have a good night :)
#1541 [20:47] <mattym> Jaclynq, What?
#1542 [20:47] <mattym> Jaclynq, You shouldnt be getting that error in the first place on a custom machine.
#1543 [20:47] <Jaclynq> i was just saying good night :)
#1544 [20:48] <NoYaGamesxD> mattym, Rescue directories? .... what is this?
#1545 [20:48] <mattym> NoYaGamesxD, Are you in the .minecraft folder?
#1546 [20:48] <NoYaGamesxD> mattym, yes
#1547 [20:48] <mattym> NoYaGamesxD, Do you see a folder called saves?
#1548 [20:49] <NoYaGamesxD> mattym, In case ... the worlds?
#1549 [20:50] <mattym> NoYaGamesxD, In the .minecraft folder, do you have a folder called saves?
#1550 [20:50] <NoYaGamesxD> mattym, Yes
#1551 [20:50] * WashA [WashA@notlogged] has joined #minecrafthelp
#1552 [20:50] <mattym> NoYaGamesxD, Delete everything in the .minecraft folder except for the saves folder.
#1553 [20:50] <NoYaGamesxD> Hm, Ok
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#1556 [20:52] <NoYaGamesxD> mattym, In my case I do not have video card, Does it need to be java 7? Or whatever?
#1557 [20:52] <mattym> NoYaGamesxD, Nothing to do with Java
#1558 [20:52] <NoYaGamesxD> Ok
#1559 [20:52] <mattym> NoYaGamesxD, Did you delete everything except the saves folder?
#1560 [20:52] <WashA> Hello, was wondering if there is a setting or something i am missing, I thought that when a minecart hit another cart it bounced off, and this is very important for a redstone system i am working on. im running 1.7.10 i was wondering if anyone had any ideas as to why it isnt working
#1561 [20:53] <NoYaGamesxD> Yes, I already delete and to open mine dnv ..., I just asked what is going, right? .... Be that.
#1562 [20:53] <mattym> NoYaGamesxD, Start the game again and let me know what happens.
#1563 [20:54] <NoYaGamesxD> Ok
#1564 [20:54] <mattym> WashA, Not sure they ever bounced off each other, i know they did a little if they hit an actual block
#1565 [20:55] <WashA> I thought that if it hit any sort of obstruction it "bounced" or switch directions
#1566 [20:58] <CubeTheThird> the only time they 'bounce' is if they hit a mob. They'll first stop, then the mob pushes it back
#1567 [20:59] <NoYaGamesxD> mattym
#1568 [20:59] * Reginald [Reginald@notlogged] has joined #minecrafthelp
#1569 [20:59] <WashA> okay, thanks
#1570 [20:59] <Reginald> hello
#1571 [20:59] <mattym> NoYaGamesxD, Yes
#1572 [21:00] <NoYaGamesxD> Absol and mattym I love you both, thank you very much =)
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#1580 [21:22] <buddy_> i keep getting the error that my graphic drivers arent up to date (but they are) Pls Halp
#1581 [21:23] <mattym> buddy_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1582 [21:24] <buddy_> not super smart with computers, can you tell me more about how to get that
#1583 [21:24] <mattym> ??> buddy_ win/dxdiag
#1584 [21:24] <Absol> buddy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1585 [21:25] <buddy_> ------------------ System Information ------------------ Time of this report: 11/13/2016, 22:24:51 Machine name: DESKTOP-UC58AES Machine Id: {60374E04-5257-48C7-828C-9AC664A029C8} Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161102-0100) Language: English (Regional Setting: English) System Manufacturer: Dell Inc.
#1586 [21:26] <mattym> buddy_, All the directions
#1587 [21:26] <buddy_> ------------------ System Information ------------------ Time of this report: 11/13/2016, 22:24:51 Machine name: DESKTOP-UC58AES Machine Id: {60374E04-5257-48C7-828C-9AC664A029C8} Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161102-0100) Language: English (Regional Setting: English) System Manufacturer: Dell Inc.
#1588 [21:27] <mattym> buddy_, If it wasnt right the first time, what makes you think you should post it again?
#1589 [21:27] <mattym> buddy_, Do ALL the instructions on the link Absol gave you
#1590 [21:27] * kentak34 [kentak34@notlogged] has joined #minecrafthelp
#1591 [21:28] <kentak34> I have been hacked please help
#1592 [21:28] <mattym> ??> kentak34 account/hacked
#1593 [21:28] <Absol> kentak34: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1594 [21:28] <Absol> kentak34: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1595 [21:28] <buddy_> http://paste.ubuntu.com/23473953/
#1596 [21:28] <kentak34> I dont remeber my email
#1597 [21:29] <mattym> buddy_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1598 [21:29] <buddy_> that sucks... thanks!
#1599 [21:29] <mattym> ??> kentak34 account/forgot-email
#1600 [21:29] <Absol> kentak34: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#1607 [22:08] <phantom_> how to fix Minecraft video card driver, yes my card is up to date. any ideas?
#1608 [22:08] <mattym> phantom_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1609 [22:08] <phantom_> ok
#1610 [22:09] <phantom_> ------------------ System Information ------------------ Time of this report: 11/12/2016, 21:09:23 Machine name: ACER-LAPTOP Machine Id: {DF69297F-D47D-41CB-B36F-6CEC824FB26F} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161102-0100) Language: English (Regional Setting: English) System Manufacturer: Acer Syst
#1611 [22:10] <phantom_> umm
#1612 [22:10] <mattym> ??> phantom_ win/dxdiag
#1613 [22:10] <Absol> phantom_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1614 [22:10] <phantom_> oops
#1615 [22:10] <mattym> phantom_, Please follow all the directions in the link Absol wrote
#1616 [22:13] <phantom_> http://paste.ubuntu.com/23474031/
#1617 [22:14] <mattym> phantom_, Ok one moment.
#1618 [22:14] <mattym> phantom_, If you open up the game launcher and hit the Edit Profile button, do you see the check box next to Executable marked?
#1619 [22:14] <phantom_> what?
#1620 [22:15] <mattym> phantom_, If you do what im saying it should make sense
#1621 [22:15] <phantom_> yes
#1622 [22:16] <phantom_> i do
#1623 [22:16] <phantom_> yes ther's a check mark
#1624 [22:16] <phantom_> there's
#1625 [22:16] * AU518987077|MD_ [AU518987077|MD_@notlogged] has quit. (Read error: Connection reset by peer)
#1626 [22:17] <mattym> phantom_, Whats in the text box next to it?
#1627 [22:17] <phantom_> C:\Program Files (x86)\Java\jre1.8.0_101\bin\javaw.exe
#1628 [22:18] <mattym> phantom_, Ok, do you start the launcher with a shortcut, or directly from an exe file?
#1629 [22:18] <phantom_> most of the time shortcut but also a bit exe
#1630 [22:19] <mattym> phantom_, Delete the shortcut you use and the exe you, then download the current installer from minecraft.net/download
#1631 [22:19] <mattym> phantom_, After you download it, run it and choose to Install, if you dont see that option choose repair, and if it asks, let it make a new shortcut.
#1632 [22:19] <phantom_> ok
#1633 [22:20] <mattym> phantom_, Once you have it reinstalled, run the launcher again, go to the Edit Profile widnow and let me know what it says now in the text area next to Executable.
#1634 [22:22] <phantom_> downloading
#1635 [22:22] <phantom_> ...
#1636 [22:24] <phantom_> unable to start the minecraft runtime environment, this was probable because of a corruption. please reinstall minecraft.
#1637 [22:24] <mattym> phantom_, Ok one moment
#1638 [22:24] <mattym> ??> phantom_ tools/hjt
#1639 [22:24] <Absol> phantom_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1640 [22:24] <Absol> phantom_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1644 [22:47] <Frabz> anybody on to help
#1645 [22:47] <mattym> Frabz, Explain the problem you get.
#1646 [22:47] <Frabz> ok so
#1647 [22:47] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1648 [22:48] <Frabz> i just got my premiem minecraft acount today
#1649 [22:48] <Frabz> and i downloaded minecraft
#1650 [22:48] <Frabz> whevever i press play it loads and it says it crashes it says crash report
#1651 [22:49] <mattym> ??> Frabz launcher/crash-log
#1652 [22:49] <Absol> Frabz: We need to see your crash log, which appears after a crash.
#1653 [22:49] <Absol> Frabz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1654 [22:49] <Frabz> ok wait
#1655 [22:51] <Frabz> ------------------
#1656 [22:51] <Frabz> its not letting me paste here
#1657 [22:52] <mattym> Frabz, You need to do all the instructions and get the link/url to the page with your log
#1658 [22:52] <Frabz> i did i followed it here
#1659 [22:52] <Frabz> ohhh
#1660 [22:53] <Frabz> ok
#1661 [22:53] <Frabz> should i send it private?
#1662 [22:53] <mattym> Frabz, No
#1663 [22:53] <Frabz> ok
#1664 [22:53] <Frabz> http://paste.ubuntu.com/23474085/
#1665 [22:54] <mattym> Frabz, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1666 [22:54] <Frabz> what do u prefer
#1667 [22:54] <mattym> Frabz, Its what you prefer
#1668 [22:55] <Frabz> thanks really helped how do i get back to windows 10 that my only choice i guess'
#1669 [22:55] <Frabz> windows 7 i mean
#1670 [22:56] <mattym> Frabz, You would need to reinstall it
#1671 [22:56] <Frabz> yes but how
#1672 [22:56] <mattym> Frabz, Look the instructions up online, if you dont think you can do it, most stores that sell computers or computer parts will offer a downgrade service.
#1673 [22:57] <Frabz> oh ok bute thanks for the help
#1674 [22:57] * Anzhelika|Away is now known as Anzhi
#1675 [22:57] <Frabz> but*
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#1678 [23:02] <Gars7> I can't join my own realm in the Minecraft PE v0. 16.1 for Android
#1679 [23:02] <Gars7> What can I do?
#1680 [23:03] <mattym> Gars7, See if there are any simlar issues posted in the forums. We really cant do anything to diagnose Realms issues here.
#1681 [23:04] <Gars7> I'll keep searching, thank you mattym
#1682 [23:04] <Gars7> I'll keep searching, thank you mattym
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#1686 [23:41] * wizard is now known as Guest59808
#1687 [23:43] <Guest59808> hello i need help on fixing a crash thats preventing ne from playing minecraft
#1688 [23:49] <Guest59808> hello i need help on fixing a crash thats preventing ne from playing minecraft
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#1691 [23:51] <wizardsdabest99> hello i need help on fixing a crash thats preventing ne from playing minecraft
#1692 [23:57] <Chromaryu> ??> wizardsdabest99 launcher/crash-log
#1693 [23:57] <Absol> wizardsdabest99: We need to see your crash log, which appears after a crash.
#1694 [23:57] <Absol> wizardsdabest99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1695 [23:57] <wizardsdabest99> doing so