#MinecraftHelp > 2016-11-14
#1 [00:00] <wizardsdabest99> http://paste.ubuntu.com/23474333/
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#3 [00:01] <wizardsdabest99> im running an odd version of widows
#4 [00:01] <wizardsdabest99> windows
#5 [00:03] <Chromaryu> ??> wizardsdabest99 win/dxdiag
#6 [00:03] <Absol> wizardsdabest99: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7 [00:07] <wizardsdabest99> Absol here http://paste.ubuntu.com/23474341/
#8 [00:10] <mattym> wizardsdabest99, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#9 [00:11] <wizardsdabest99> Abso; ypur a tech wizard guess they really do exist
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#14 [00:31] <ZaqAqmal_7> How to get skins?
#15 [00:31] <ZaqAqmal_7> How to get Minecraft Skins?
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#19 [00:49] <hartlessHD> I NEED HELP
#20 [00:50] <hartlessHD> #MINECRAFTHELP
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#37 [01:54] <iDoomfull> Do somebody know of there's a dead line for the minigame/adventure maps to be sent
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#41 [01:59] <iDoomfull> Do somebody know of there's a dead line for the minigame/adventure maps to be sent
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#47 [02:48] <Matzebua> Zewas
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#50 [02:49] <Minecraft4iata> Hello. I purchased version of Minecraft. A week ago, her playing without problem. About 2 days ago I preistalirah your computer. After opening my Minecraft displayed Crash Report. Fix Problem and pushed me into a site titled Pixel format is not ... I do not remember what it was then. No zanchenie. Install the drivers shown me the site. Otvarih them, but told me that all my drivers are up to date.
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#52 [02:50] <Minecraft4iata> Sorry about the english. I am bulgarion and I use Google Translater
#53 [02:51] <Minecraft4iata> Some help?
#54 [02:51] <Andrio> ??> Minecraft4iata win/DXDiag
#55 [02:51] <Absol> Minecraft4iata: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#56 [02:51] <Minecraft4iata> one moment please
#57 [02:51] <Minecraft4iata> I have made it
#58 [02:52] <Minecraft4iata> What I need to do with ,,win/DXDiag''??
#59 [02:52] <Andrio> Follow Absol's instructions.
#60 [02:53] <Minecraft4iata> I have used this site before 5-6 minutes. It doesent help
#61 [02:54] <Andrio> Show me the link to your DXDiag report, then.
#62 [02:55] <Minecraft4iata> http://paste.ubuntu.com/23474657/
#63 [02:57] <Andrio> Minecraft4iata, install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#64 [02:58] <Minecraft4iata> I will try
#65 [03:02] <Minecraft4iata> I need to restard. I will read when it is finished and no-affected. Thank you <3
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#69 [03:23] <BlackZiomPL> I have a problem with questions
#70 [03:23] <BlackZiomPL> help pliss
#71 [03:23] <BlackZiomPL> help pliss
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#73 [03:32] <Andrio> English?
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#80 [04:32] <JDLP> any mojang workers here?
#81 [04:32] <JDLP> or nah
#82 [04:33] <Andrio> No.
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#95 [05:19] <Brankovich> http://paste.ubuntu.com/23475220/
#96 [05:19] <Brankovich> i cannot go in minecraft
#97 [05:20] <Andrio> What happens when you try?
#98 [05:21] <Brankovich> theres coming up : your game is crashed and then fix the problem or cancel
#99 [05:22] <Andrio> mm
#100 [05:23] <Brankovich> and if i click fix the problem then they say that i must open dxdiag
#101 [05:23] <Andrio> ??> Brankovich launcher/crash-log
#102 [05:23] <Absol> Brankovich: We need to see your crash log, which appears after a crash.
#103 [05:23] <Absol> Brankovich: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#104 [05:23] <Brankovich> ok
#105 [05:23] <Brankovich> http://paste.ubuntu.com/23475220/
#106 [05:24] <Andrio> That's the same one
#107 [05:24] <Brankovich> yeah
#108 [05:24] <Andrio> And thus wrong.
#109 [05:24] <Andrio> It's not the crash report.
#110 [05:25] <Brankovich> i dont know how to copy it,it dont work
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#115 [05:28] <Brankovich> hello?
#116 [05:28] <Andrio> Right click and select Copy all text?
#117 [05:28] <Brankovich> no doesnt work
#118 [05:28] <Andrio> Then try using Ctrl+A and Ctrl+C
#119 [05:28] <Brankovich> ok
#120 [05:30] <Brankovich> http://paste.ubuntu.com/23475257/
#121 [05:30] <Andrio> hm
#122 [05:31] <Brankovich> ?
#123 [05:31] <Andrio> Brankovich, try installing this driver: http://www.nvidia.co.uk/download/driverResults.aspx/110737/en-uk
#124 [05:32] <Brankovich> ok
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#126 [05:32] <Brankovich> and then
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#128 [05:34] <Andrio> Restart the computer.
#129 [05:34] <Brankovich> ok
#130 [05:36] <Brankovich> and thats it?
#131 [05:36] <Andrio> Should be.
#132 [05:36] <Brankovich> ok thanx
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#135 [05:44] <Phrozian> Hi everyone. I currently have an issue with creating worlds in minecraft. I tend to be 'floating' the moment I join a server and within 5 seconds the game crashes while trying to render to terrain etc. I also receive an error in the log: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fedb320cef, pid=6260, tid=5588
#136 [05:45] <Andrio> Phrozian, try turning off VBOs in the graphics options.
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#138 [05:45] <Phrozian> Hi Andrio, I've done that following a few posts on the Mojang help forum
#139 [05:46] <Phrozian> That did not help unfortunately. I also increased my ram allocation according to recommendation to 2 Gb as well, but to no avail
#140 [05:46] <Andrio> ??> Phrozian win/DXDiag
#141 [05:46] <Absol> Phrozian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#142 [05:46] <Phrozian> Yes I have that window open
#143 [05:47] <Phrozian> What information do you need?
#144 [05:47] <Andrio> The entire DXDiag report?
#145 [05:47] <Phrozian> Would you like me to "Save all information" on the dxdiag?
#146 [05:48] <Andrio> Isn't that what the instructions say to do?
#147 [05:48] <Phrozian> ah i just saw it sorry
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#149 [05:49] <Phrozian> http://paste.ubuntu.com/23475315/
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#151 [05:52] <Andrio> Phrozian, try installing the Intel HD graphics driver from http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T440s/20AR/006RUS/downloads/DS037646.
#152 [05:53] <Phrozian> Roger that Andrio. Will try that now
#153 [05:56] <Phrozian> Thanks for that Andrio. I will need to restart my computer now. I shall return to report the outcome
#154 [05:57] <Andrio> o/
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#156 [06:05] <Phrozian> Hi Andrio, that did the trick! Thank you so much!! :)
#157 [06:05] <Andrio> Phrozian, no problem.
#158 [06:05] <Phrozian> See you later! :)
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#177 [08:34] <Betraq> Hallo
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#179 [08:34] <Betraq> Ich habe eine frage
#180 [08:35] <Betraq> kannst du deutsch ?
#181 [08:35] <Betraq> can you speak German
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#188 [08:52] <hartlessHD> Time of this report: 11/14/2016, 12:18:52 Machine name: GEBRUIKER-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161007-0600) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: OptiPlex 760 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A15 Processor: Intel(R) Core(TM)2 Duo CPU E84
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#195 [09:06] <FNAF> FNAF JAUQK
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#206 [09:36] <Audiobox> I want to play MC, but I need to login. When I login, he says that my password or e-mail isn't correct. I am always writing down my password and e-mail if I make a new account for something. On all my devices I need to login. Can you help me?
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#210 [09:55] <WomenPleaser> What up!
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#214 [10:27] <buzzina> I forget my user and I can use minecraft
#215 [10:27] <buzzina> my email is maria.dimeco@scuderiviaggi.it
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#219 [11:03] <UrosPREDATOR> Hi
#220 [11:03] * HotbrownCokiLP [HotbrownCokiLP@notlogged] has joined #minecrafthelp
#221 [11:03] <UrosPREDATOR> Java SE binnary has stopped working how to fix that
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#225 [11:07] <UrosPREDATOR> Java SE binnary has stopped working can you help me
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#228 [11:09] <UrosPREDATOR_> Hi, i need help Java SE binnary has stopped working what to i do
#229 [11:22] * UrosPREDATOR_ [UrosPREDATOR_@notlogged] has joined #minecrafthelp
#230 [11:23] <UrosPREDATOR_> Java SE binnary has stopped working
#231 [11:23] <UrosPREDATOR_> Help me for that
#232 [11:24] * Katmay [Katmay@notlogged] has joined #minecrafthelp
#233 [11:24] <Katmay> hi
#234 [11:24] <Katmay> I need help
#235 [11:24] <UrosPREDATOR_> Hi
#236 [11:24] <Katmay> Can u help me
#237 [11:24] <UrosPREDATOR_> And i need
#238 [11:24] <Katmay> ?
#239 [11:25] <Katmay> Ow
#240 [11:25] <Katmay> LOl
#241 [11:25] <urielsalis> hi Katmay, with?
#242 [11:25] <Katmay> Well
#243 [11:25] <urielsalis> hi UrosPREDATOR_, whaty is your issue?
#244 [11:25] <Katmay> I tried to change emaiil
#245 [11:25] <Katmay> I tried toc hange email
#246 [11:25] <Katmay> b ut i didnt work
#247 [11:25] <Katmay> IT says
#248 [11:25] <Katmay> wait
#249 [11:25] <Katmay> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#250 [11:25] <Katmay> How many i fix this
#251 [11:25] <Katmay> ?
#252 [11:25] <UrosPREDATOR_> I need help beacose when i try to finish install of minecraft appear Java SE binnary has stopped working
#253 [11:25] <urielsalis> Katmay, emailing Mojang with your transaction ID
#254 [11:25] <urielsalis> ??> Katmay mojang/email
#255 [11:25] <Absol> Katmay: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#256 [11:26] <Absol> Katmay: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#257 [11:26] <urielsalis> ??> Katmay account/trans-id
#258 [11:26] <Absol> Katmay: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#259 [11:26] <Katmay> Wait i need to wait
#260 [11:26] <urielsalis> UrosPREDATOR_, what antivirus you have?
#261 [11:26] <UrosPREDATOR_> I dont have any hah
#262 [11:26] <UrosPREDATOR_> im sory
#263 [11:26] <UrosPREDATOR_> AVG
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#266 [11:27] <urielsalis> ...
#267 [11:27] <urielsalis> sigh
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#269 [11:27] <UrosPREDATOR> Hi
#270 [11:27] <UrosPREDATOR> Problem Java SE binnary has stopped working
#271 [11:28] <urielsalis> UrosPREDATOR, can you give me a dxdiag?
#272 [11:28] <urielsalis> ??> UrosPREDATOR win/dxdiag
#273 [11:28] <Absol> UrosPREDATOR: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#274 [11:29] <Katmay> I got another question
#275 [11:30] <Katmay> Help
#276 [11:30] <Katmay> How do i get 100% owner ship of the acc
#277 [11:30] <Katmay> When u got the email
#278 [11:30] <Katmay> but i want the transaction ID
#279 [11:30] <Katmay> but i want the transaction ID
#280 [11:30] * aetaric [aetaric@notlogged] has left #minecrafthelp
#281 [11:30] <urielsalis> Katmay, is it your account?
#282 [11:30] <UrosPREDATOR> Im little dumb for this so
#283 [11:30] <UrosPREDATOR> ------------------ System Information ------------------ Time of this report: 11/15/2016, 18:29:11 Machine name: UROS-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623) Language: English (Regional Setting: English) System Manufacturer: ASUS System Model: All Series BIOS: BIOS Date: 08/13/14 11:36:28 Ver: 02.10 Processor: Intel(R)
#284 [11:30] <Katmay> yes
#285 [11:30] <Katmay> BUt
#286 [11:30] <UrosPREDATOR> How to i sent
#287 [11:30] <Katmay> I change the email
#288 [11:30] <Katmay> and it is tranasction id
#289 [11:30] <Katmay> So
#290 [11:30] <urielsalis> Katmay, from where did you purchase it?
#291 [11:30] <urielsalis> Katmay, and what is your username?
#292 [11:30] <Katmay> From a ntoher email
#293 [11:30] <Katmay> I mean
#294 [11:30] <Katmay> I bought a cc
#295 [11:30] <Katmay> from a guy
#296 [11:31] <Katmay> He changed the acc to my email
#297 [11:31] <UrosPREDATOR> http://paste.ubuntu.com/23476552/
#298 [11:31] <Katmay> but he got trnsaction id so he can get it bacxk
#299 [11:31] <Katmay> back
#300 [11:31] <Lord_Ralex> Katmay, so you don't actually own it
#301 [11:31] <urielsalis> Katmay, sharing or selling of accounts its not allowed by Mojang TOS exactly for that reason
#302 [11:31] <Katmay> well
#303 [11:31] <Katmay> ow
#304 [11:31] <Katmay> but
#305 [11:31] <Lord_Ralex> If you don't buy it from Mojang, you will lose it.
#306 [11:31] <Katmay> how can i get 100% accoun
#307 [11:31] <Katmay> ?
#308 [11:31] <Lord_Ralex> It's not yours.
#309 [11:31] <Lord_Ralex> You don't
#310 [11:31] <UrosPREDATOR> urielsalis http://paste.ubuntu.com/23476552/
#311 [11:31] <Katmay> Ow
#312 [11:31] <Katmay> I won´t then
#313 [11:32] <Katmay> Thanks for helping
#314 [11:32] <Lord_Ralex> You buy it from Mojang.
#315 [11:32] <Katmay> Nvm
#316 [11:32] <Katmay> I wont buy it then
#317 [11:32] <Katmay> :D
#318 [11:32] <Katmay> I just buy acc
#319 [11:32] <Lord_Ralex> Stop being a cheapsake
#320 [11:32] <Katmay> thanks for help
#321 [11:32] * Lord_Ralex kicked Katmay from #minecrafthelp (Reason: atmay :Katmay)
#322 [11:32] <Lord_Ralex> i spelled it wrong, but w/e
#323 [11:32] <UrosPREDATOR> hah
#324 [11:32] <urielsalis> UrosPREDATOR, when you get the Java is not responding thing?
#325 [11:33] <UrosPREDATOR> I try to install but when i click button FINISH then come Java SE...
#326 [11:33] <urielsalis> UrosPREDATOR, so when the install finished, or when you try to open the launcher?
#327 [11:34] <UrosPREDATOR> Install is not finish until i click button finish right and when i click then install stop and appear Java SE..
#328 [11:34] <urielsalis> UrosPREDATOR, can you check if minecraft installed anyway?
#329 [11:35] * Yoni11 [Yoni11@notlogged] has joined #minecrafthelp
#330 [11:35] <UrosPREDATOR> I checked and i have.. lol sory bro.. And then i wont to open launcher
#331 [11:35] <UrosPREDATOR> it wont*
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#333 [11:35] <UrosPREDATOR> Im not from English so my English is not pefect
#334 [11:36] <urielsalis> UrosPREDATOR, can you try the .exe instead of the .msi?
#335 [11:36] <urielsalis> UrosPREDATOR, its in minecraft.net/download too
#336 [11:36] <UrosPREDATOR> How to i try the .exe
#337 [11:37] <urielsalis> UrosPREDATOR, you download it from the link I gave you
#338 [11:37] <UrosPREDATOR> Its downloading wait
#339 [11:38] <UrosPREDATOR> Same problem
#340 [11:38] <urielsalis> UrosPREDATOR, can you try with the alternate launcher?
#341 [11:38] <UrosPREDATOR> How
#342 [11:39] <urielsalis> UrosPREDATOR, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#343 [11:39] <UrosPREDATOR> Error:Could not create Java Virtual Machine
#344 [11:40] <UrosPREDATOR> Error:A fatal exception has occured
#345 [11:40] <UrosPREDATOR> Program will exit
#346 [11:40] * ApocalypseRD [ApocalypseRD@notlogged] has joined #minecrafthelp
#347 [11:40] <urielsalis> UrosPREDATOR, you get a long message or just those exact words?
#348 [11:40] <ApocalypseRD> which admins could tell me a minecraft account's emails?
#349 [11:41] <UrosPREDATOR> i got that 3 message in one big lol i dont know how to i say you
#350 [11:41] <Lord_Ralex> ApocalypseRD, not only can we not do that, that would also be a violation of privacy
#351 [11:41] <urielsalis> ??> UrosPREDATOR paste
#352 [11:42] <Absol> UrosPREDATOR: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#353 [11:43] <UrosPREDATOR> Error: Could not create the Java virtual Machine
#354 [11:43] <UrosPREDATOR> Error: A fatal exception has occured.Program will exit
#355 [11:43] <UrosPREDATOR> I cant copy it
#356 [11:43] <ApocalypseRD> but if it's my account and i forgot it? i want to know just the email and with it i will get the account back, where should i go to get this problem solved?
#357 [11:43] <Lord_Ralex> ??> ApocalypseRD mojang/email
#358 [11:43] <Absol> ApocalypseRD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#359 [11:43] <Absol> ApocalypseRD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#360 [11:44] <ApocalypseRD> ok thank you
#361 [11:46] <UrosPREDATOR> I cant copy text i can only write you
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#365 [11:48] <Mateus> Mateus
#366 [11:48] <Mateus> Minehelp
#367 [11:50] <urielsalis> hi Mateus, what is your issue?
#368 [11:50] <urielsalis> UrosPREDATOR, what happens when you try?
#369 [11:51] <UrosPREDATOR> From last link you gave me frin alternate launcher it say Could not create java virtual machine A fatal exception had occured Program will exit
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#371 [11:52] <urielsalis> UrosPREDATOR, hmm
#372 [11:52] <urielsalis> ??> UrosPREDATOR win/java/reinst
#373 [11:52] <Absol> UrosPREDATOR: You need to reinstall Java.
#374 [11:52] <Absol> UrosPREDATOR: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#375 [11:53] <UrosPREDATOR> Give me link for 64-bit java
#376 [11:55] <UrosPREDATOR> I did
#377 [11:55] <UrosPREDATOR> I reinstall java
#378 [11:58] <UrosPREDATOR> I reinstall java and there is still problem Java SE binnary has stopped working
#379 [11:58] <urielsalis> ??> UrosPREDATOR tools/hjt
#380 [11:59] <Absol> UrosPREDATOR: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#381 [11:59] <Absol> UrosPREDATOR: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#382 [12:01] <UrosPREDATOR> http://paste.ubuntu.com/23476678/
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#385 [12:06] <UrosPREDATOR> http://paste.ubuntu.com/23476678/
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#393 [12:17] <suzukan77> what should i do if i havent played minecraft for 3 years and lost my email and password but i know my username?
#394 [12:17] <mattym> ??> suzukan77 account/forgot-email
#395 [12:17] <Absol> suzukan77: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#397 [12:18] <suzukan77> cant you just say which email i got?
#398 [12:18] <mattym> suzukan77, No, no one can do that.
#399 [12:18] <suzukan77> oh okay :D
#400 [12:18] <suzukan77> lets try then -.-
#401 [12:19] <suzukan77> thank you :)
#402 [12:19] <UrosPREDATOR> Absol http://paste.ubuntu.com/23476678/
#403 [12:19] <mattym> UrosPREDATOR, What was the problem you were having?
#404 [12:20] <UrosPREDATOR> When i try to open launcher appear Java SE binary has stoped working
#405 [12:21] <UrosPREDATOR> i reinstall java how Absol tell me
#406 [12:21] <UrosPREDATOR> I install Micro hiJackthis
#407 [12:21] <mattym> ??> UrosPREDATOR av/avg
#408 [12:21] <Absol> UrosPREDATOR: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#409 [12:21] <Absol> UrosPREDATOR: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#410 [12:21] <mattym> UrosPREDATOR, Do the instructions Absol wrote now. Then try to reinstall minecraft again.
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#412 [12:23] * max [max@notlogged] has joined #minecrafthelp
#413 [12:25] <max> hi after the last update my son can not start his game again.
#414 [12:26] * geanalves [geanalves@notlogged] has joined #minecrafthelp
#415 [12:27] <geanalves> larisseff@hotmail.com
#416 [12:30] <mattym> max, What happens when you try?
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#418 [12:31] <max> we only see pixels and nothings happens. we can not do any movie
#419 [12:32] <mattym> max, I dont get what you mean?
#420 [12:34] <max> my son is very sad, because he payed 7 € and after a few weeks the game is defekt... we are from germany and there is no support in german
#421 [12:34] <mattym> max, I need you to explain the actual issue.
#422 [12:34] <urielsalis> mattym, use google translate if you need
#423 [12:34] <Evroz> Migrated an old premium minecraft account to a Mojang account. That account was deleted. Want to migrate old account to a new, separate mojang account. Receive message stating old account has already been migrated (to the now deleted account) and can't be used. Any way to solve this?
#424 [12:35] <mattym> Evroz, No
#425 [12:35] <urielsalis> Evroz, you deleted the account?
#426 [12:35] <Evroz> Had a feeling :(
#427 [12:35] <mattym> Evroz, If an account was deleted, its gone forever.
#428 [12:35] <Evroz> This was years ago, was not mine at the time
#429 [12:35] <Evroz> I can still play with it using the old login credentials, just no mojang account features
#430 [12:36] <mattym> Evroz, Do you mean the mojang account was deleted, or the email account you have tied to it was deleted?
#431 [12:38] <Evroz> The mojang account got deleted. I then tried to migrate the same old premium account to a brand new mojang account. But the system still thinks its tethered to the other, now deleted account.
#432 [12:38] <Evroz> Which I suppose it technically is :D
#433 [12:38] <mattym> Evroz, Thats not possible
#434 [12:38] <urielsalis> Evroz, what is your username?
#435 [12:38] <mattym> Evroz, If you deleted the account, then it wouldnt let you still log in.
#436 [12:38] <max> the issue is that he can not play , ifhe goes to his created world nothing happens
#437 [12:38] <mattym> Evroz, And if you deleted the account, then it wouldnt let you transfer it to a new one, it just gets rid of it forever.
#438 [12:39] <mattym> max, It doesnt list an error or issue?
#439 [12:39] <Evroz> Right now I can log in to minecraft using my original premium minecraft account credentials. Just the user name and password. No Mojang account info.
#440 [12:39] <urielsalis> mattym, your are using Minecraft PE or PC?
#441 [12:39] <urielsalis> Evroz, what is your username?
#442 [12:39] <urielsalis> max, your are using Minecraft PE or PC?
#443 [12:40] <mattym> urielsalis, PE
#444 [12:40] <mattym> Based on price and ctcp reply
#445 [12:40] <urielsalis> wanted to make sure when I saw price
#446 [12:40] <max> per tablet, and there is no error
#447 [12:41] <mattym> max, You may want to try reinstalling the app.
#448 [12:42] <mattym> max, Also make sure there is free space on the device you are using.
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#460 [13:17] <Linzy> code von der carte wird nicht angenommen
#461 [13:18] <mattym> ??> Linzy lang/de
#462 [13:18] <Absol> Linzy: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#463 [13:18] <Linzy> kann mir jemand helfen ??
#464 [13:20] <Linzy> Cod of the prepaid is not accepted.
#465 [13:21] <mattym> Linzy, Are you talking about a Minecraft game card code?
#466 [13:22] * oliver_ [oliver_@notlogged] has joined #minecrafthelp
#467 [13:23] <oliver_> i carnt login to my account it said it dosnt exist even with the auto logon
#468 [13:24] <Linzy> @mattym yes
#469 [13:24] <mattym> Linzy, Then return to the store where you got it.
#470 [13:24] <mattym> oliver_, What happens if you log in at account.mojang.com/me ?
#471 [13:25] <oliver_> it says it dosnt exist
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#475 [13:27] <oliver_> bye
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#479 [13:38] * frederikkemia [frederikkemia@notlogged] has joined #minecrafthelp
#480 [13:38] <frederikkemia> hello
#481 [13:38] <frederikkemia> i have a quiustion
#482 [13:41] * Braedin [Braedin@notlogged] has joined #minecrafthelp
#483 [13:41] * Anzhelika|Away is now known as Anzhi
#484 [13:41] <Braedin> The server is saying Out of Date when I try to log in
#485 [13:41] <frederikkemia> i have just buy minecraft on Mojang and now it will have i need to purchase again every time i try to go on minecraft om the wepsite it will have my to buy the game agein please help what can i do
#486 [13:42] <mattym> Braedin, Game was just updated, its possible that server hasnt updated yet.
#487 [13:42] <mattym> frederikkemia, What?
#488 [13:43] <frederikkemia> i have just buy minecraft, but it took the money over mojang, but on minecraft, it says i not have bay
#489 [13:43] <frederikkemia> pay the game
#490 [13:43] <frederikkemia> *
#491 [13:44] <mattym> frederikkemia, Did you complete the account confirmation and setup?
#492 [13:44] <frederikkemia> yes,
#493 [13:44] <mattym> frederikkemia, What is the exact error you get?
#494 [13:45] <frederikkemia> '' it looks like you not own minecfrat yet''
#495 [13:45] <frederikkemia> ´but i have pay for it, at it says i not have a username
#496 [13:46] <frederikkemia> ¨when i try to get my minecraft over to mojang
#497 [13:47] <mattym> frederikkemia, You need to log into the game with the mojang account you used to buy it, are you doing that?
#498 [13:47] <frederikkemia> how do i do that
#499 [13:48] <mattym> frederikkemia, To buy the game you had to log into a mojang account. That is the account you use to log into the game with also.
#500 [13:49] <frederikkemia> can i do it when i have downloade minecraft?
#501 [13:49] <mattym> frederikkemia, Yes
#502 [13:49] * Linzy [Linzy@notlogged] has quit. (Quit: Web client closed)
#503 [13:51] <frederikkemia> i cant
#504 [13:52] <frederikkemia> my username is frederikkemia, but it will not take it
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#509 [14:19] * iMammo [iMammo@notlogged] has joined #minecrafthelp
#510 [14:19] <iMammo> hello
#511 [14:19] <iMammo> how do i alocate more ram in minecraft?
#512 [14:21] <iMammo> How do i get more minecraft memory?
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#514 [14:22] * dsgdfg [dsgdfg@notlogged] has joined #minecrafthelp
#515 [14:22] <sam> How do i put more memory into my minecraft?
#516 [14:22] <dsgdfg> i literally just made an account and it wont log me in? wtf
#517 [14:22] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#518 [14:22] * sam is now known as Guest62150
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#520 [14:22] <iMammo> How do i put more memory into minecraft?
#521 [14:22] <iMammo> How do i put more memory into minecraft?
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#526 [14:31] <iMammo> Can someone help me or not?
#527 [14:31] <guina> help for the version 1.11 and servers
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#530 [14:44] * JAYKOO [JAYKOO@notlogged] has joined #minecrafthelp
#531 [14:45] <JAYKOO> MY GAME HAVE NO SOUND WHAT IS THE PROBLEM
#532 [14:46] <JAYKOO> F3 S work't
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#537 [14:53] <Sockenman> ??< index
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#539 [14:57] * nwott77 [nwott77@notlogged] has joined #minecrafthelp
#540 [14:59] <nwott77> So I can't log into my Minecraft account on my laptop. I tried reset my password and all that stuff. Even reinstalled Minecraft. I reset my IP. When I try logging on to another PC it works.
#541 [14:59] <mattym> nwott77, Are you currently on the one with the issue?
#542 [14:59] <nwott77> Well, it's actually my friend's problem.
#543 [14:59] <nwott77> But I am on Skype with him.
#544 [15:00] <mattym> nwott77, Have your friend join the chat, it will make it much easier
#545 [15:00] <nwott77> One sec telling him right now.
#546 [15:00] * lariisf [lariisf@notlogged] has joined #minecrafthelp
#547 [15:00] <lariisf> ola boa tarde
#548 [15:01] <mattym> ??> lariisf lang/pt
#549 [15:01] <Absol> lariisf: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#550 [15:01] <lariisf> helo
#551 [15:01] <lariisf> hello
#552 [15:02] <lariisf> i am brasilian
#553 [15:02] <lariisf> i don t speak inglish
#554 [15:03] * a_guy [a_guy@notlogged] has joined #minecrafthelp
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#556 [15:03] <nwott77> My friend is a_guy
#557 [15:03] <lariisf> i have problem
#558 [15:03] * Anzhi [Anzhi@notlogged] has joined #minecrafthelp
#559 [15:03] <NoYaGamesxD> I need ,help
#560 [15:03] <nwott77> Please help him.
#561 [15:03] <a_guy> i need a little help
#562 [15:03] <lariisf> #minecraft help?
#563 [15:04] <mattym> a_guy, Explain the problem as you see it.
#564 [15:04] <mattym> lariisf, Use the translator that was linked
#565 [15:04] <a_guy> so I'm trying to log in to my minecraft account
#566 [15:04] <a_guy> and it doesn't work
#567 [15:04] <a_guy> i tried resetting the password
#568 [15:04] <a_guy> still doesn't work
#569 [15:04] <mattym> a_guy, What is the exact error message you get?
#570 [15:05] <lariisf> I do not understand
#571 [15:05] <a_guy> it says that i just got the wrong username or password
#572 [15:05] <mattym> a_guy, And what if you try on the website?
#573 [15:05] <a_guy> it doesn't work either
#574 [15:06] <mattym> ??> a_guy login/throttle
#575 [15:06] <Absol> a_guy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#576 [15:06] <Absol> a_guy: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#577 [15:06] <lariisf> okay
#578 [15:06] <a_guy> tha
#579 [15:06] <a_guy> thanks
#580 [15:06] * NoYaGamesxD [NoYaGamesxD@notlogged] has quit. (Ping timeout: 195 seconds)
#581 [15:07] <a_guy> thanks mattym
#582 [15:07] <nwott77> Is there a way to bypass the lockout because we have to record something.
#583 [15:07] <a_guy> yeah
#584 [15:07] <lariisf> thanks
#585 [15:07] <a_guy> and we don't have that much time
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#589 [15:08] <lariisf> it's okay, see you
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#594 [15:19] <demell72> Anyone a login expert here?
#595 [15:19] <mattym> demell72, What is the issue?
#596 [15:19] <demell72> tried logging in to minecraft for the first time in ages but cant
#597 [15:20] <mattym> demell72, What happens when you try?
#598 [15:20] <demell72> I even opened minecraft and all my information was saved but it still wouldnt log me in
#599 [15:20] <demell72> classic invalid credentials
#600 [15:21] <mattym> demell72, Do you get a similar issue if you log in on the website?
#601 [15:21] * INeedHelpPls [INeedHelpPls@notlogged] has joined #minecrafthelp
#602 [15:22] <demell72> yeah i cant. But i try to get the reset password email for my only 2 emails it could be but no lluck
#603 [15:22] <INeedHelpPls> Hi, I Need Help. Hola, Necesito Ayuda Por Favor.
#604 [15:22] * phoenixfloundering [phoenixfloundering@notlogged] has joined #minecrafthelp
#605 [15:22] <phoenixfloundering> hi
#606 [15:22] <mattym> demell72, And you never get the reset email?
#607 [15:22] <demell72> nope.
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#609 [15:23] <INeedHelpPls> I try to change my e-mail and the page of mojang say that has a error.
#610 [15:23] <demell72> Literally the thing that confused me the most was that my login info was saved in the app and still wouldnt log me in
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#612 [15:23] <phoenixfloundering> so i have horses adn donkeys near my base but no slimeballs yet. is there any way to lure horses , or is taming them the only way i can move them?
#613 [15:23] <mattym> ??> demell72 mojang/email
#614 [15:23] <Absol> demell72: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#615 [15:23] <Absol> demell72: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#616 [15:23] <mattym> demell72, You will need to fill out the form Absol linked.
#617 [15:24] <mattym> INeedHelpPls, What error do you get?
#618 [15:24] <mattym> phoenixfloundering, Taming or making a lead.
#619 [15:25] <INeedHelpPls> I try to change and the page do not aprove my change
#620 [15:25] <mattym> INeedHelpPls, What error?
#621 [15:26] <INeedHelpPls> Wait...
#622 [15:26] <demell72> okok
#623 [15:26] <demell72> SO
#624 [15:26] <demell72> i made a new account with a new email
#625 [15:26] <demell72> and cant login!
#626 [15:27] <demell72> wtf is this
#627 [15:27] <mattym> demell72, Youve locked yourself out.
#628 [15:27] <mattym> demell72, You most likely need to fill out the form Absol linked and recover the account.
#629 [15:28] <demell72> so i have to email support that's 2 days behind??
#630 [15:28] <INeedHelpPls> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#631 [15:28] <mattym> demell72, Yes
#632 [15:28] <demell72> honestly this game is shit
#633 [15:28] <Absol> demell72: Please keep it civil
#634 [15:28] <INeedHelpPls> The page of mojang say that went I try to change my email
#635 [15:28] <mattym> INeedHelpPls, Did you try to change it to a vailid email?
#636 [15:28] <INeedHelpPls> Yes
#637 [15:28] <INeedHelpPls> Is a new mail
#638 [15:28] <INeedHelpPls> of gmail
#639 [15:29] <mattym> ??> INeedHelpPls mojang/email
#640 [15:29] <Absol> INeedHelpPls: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#641 [15:29] <Absol> INeedHelpPls: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#642 [15:29] <mattym> INeedHelpPls, You will need to fill out the form Absol linked.
#643 [15:30] <INeedHelpPls> wait, I will use the google traductor because, I do not understand that xddd
#644 [15:30] <INeedHelpPls> My english is so bad xdd
#645 [15:30] <INeedHelpPls> Where can I fill out this form?
#646 [15:31] <mattym> INeedHelpPls, It was linked
#647 [15:32] <INeedHelpPls> Oh, I did not see it, I'm sorry.
#648 [15:33] <demell72> maybe you should make him aware that the form realistically doesnt help him at all
#649 [15:33] <demell72> it only pushes the problem aside
#650 [15:33] <mattym> demell72, It pushes the problem to the people that can actually resolve it.
#651 [15:34] <mattym> demell72, Its simple, youve locked yourself out by failing to log in too many times.
#652 [15:34] <mattym> demell72, If the saves info causes that, then someone likely hacked your account.
#653 [15:34] <demell72> can they though? They look like the either have an overwhelming amount of problems or not enough staff to sovle them
#654 [15:34] <mattym> demell72, So you will need to open a support ticket to resolve that.
#655 [15:34] <INeedHelpPls> And how do I submit the form? By mail or by the page?
#656 [15:35] <mattym> INeedHelpPls, On the page, it has Send
#657 [15:35] <mattym> demell72, Its almost always a day or two behind.
#658 [15:35] <mattym> Especially after the weekends
#659 [15:35] <INeedHelpPls> In my name, I put my real name or the name of the account?
#660 [15:35] <demell72> and they lock out it for specific ip? or account
#661 [15:36] <demell72> because creating a new account didnt change anything
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#663 [15:36] <mattym> INeedHelpPls, It says your name
#664 [15:36] <mattym> demell72, IP/Network
#665 [15:36] <mattym> demell72, But like I said, if your saved info triggered it, then someone has hacked your account and changed the info.
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#675 [16:10] <TheFishGamer23> Hello, I am trying to connect to a Mineplex server and I need Minecraft version 1.8. Can you give me a link to where I can download it?
#676 [16:11] <mattym> ??> TheFishGamer23 launcher/change-version
#677 [16:11] <Absol> TheFishGamer23: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#678 [16:11] <TheFishGamer23> Ok, thanks!
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#680 [16:14] <Nano> clear
#681 [16:14] * chocolartelukas [chocolartelukas@notlogged] has quit. (Quit: Web client closed)
#682 [16:15] <Nano> No textures are showing when I run the game. Tried it on my mac and PC and no luck on either.
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#686 [16:17] <BackToSquare1> I need help getting into minecraft whenever i go in i crash and it says something about graphical issues.
#687 [16:17] <mattym> BackToSquare1, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#690 [16:22] <BackToSquare1> It won't let me
#691 [16:22] <mattym> ??> BackToSquare1 win/dxdiag
#692 [16:22] <Absol> BackToSquare1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#693 [16:22] <mattym> BackToSquare1, Do all the instructions in the link from Absol
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#696 [16:22] <BackToSquare1> okay
#697 [16:23] <TheSotta> I can not access my account
#698 [16:23] <mattym> TheSotta, What happens when you try?
#699 [16:23] * santino [santino@notlogged] has joined #minecrafthelp
#700 [16:24] <TheSotta> oh, god. is working
#701 [16:24] <TheSotta> Worked, thank you
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#704 [16:24] <TheSotta> sorry for everything
#705 [16:25] * TheSotta [TheSotta@notlogged] has quit. (Client Quit)
#706 [16:26] <BackToSquare1> It worked thanks.
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#708 [16:26] * BackToSquare1 [BackToSquare1@notlogged] has quit. (Quit: Web client closed)
#709 [16:26] <mattym> Well ok then.
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#711 [16:30] <Shadowgril1256> Hi my minecraft app wontlet me change my skin any more what should i do?
#712 [16:31] <mattym> Shadowgril1256, On android?
#713 [16:31] <Shadowgril1256> Yes
#714 [16:31] <mattym> Shadowgril1256, I believe you will need to reinstall the App, you may also need to make backup/copies of your worlds.
#715 [16:31] <Shadowgril1256> Ok
#716 [16:31] <Shadowgril1256> Let ne try that
#717 [16:32] <Shadowgril1256> Ok i just did what now?
#718 [16:32] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#719 [16:32] <mattym> Shadowgril1256, Reinstall the game and try it again.
#720 [16:33] <Shadowgril1256> Ok
#721 [16:33] <Shadowgril1256> I tapped the slin changer and it shut the app off
#722 [16:34] <mattym> Shadowgril1256, Yeah, you may just need to wait for a patch/update.
#723 [16:34] <Shadowgril1256> Ok
#724 [16:34] <Shadowgril1256> Thanks for your help!
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#731 [16:49] <kwiatek75> i think someone tryed to steal my minecraft acc
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#736 [17:00] <danthem> hello. I'm having issues connecting to my minecraft account, as my email was hacked. I cannot remember the password to the account, and cannot access my email address.
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#739 [17:05] <danthem> hello. I'm having issues connecting to my minecraft account, as my email was hacked. I cannot remember the password to the account, and cannot access my email address.
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#741 [17:18] * insertnamehere [insertnamehere@notlogged] has joined #minecrafthelp
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#743 [17:19] * insertnamehere [insertnamehere@notlogged] has joined #minecrafthelp
#744 [17:21] <insertnamehere> hello today i wanted to play minecraft for the first time in a long time. when i tried to log in i relized that i had migrated my account as told to do so. once i completed the task it would no longer allow me to enter into and account i had please help
#745 [17:26] * FifeFX [FifeFX@notlogged] has joined #minecrafthelp
#746 [17:26] <FifeFX> hello
#747 [17:27] <Rikairchy> hi
#748 [17:27] <FifeFX> when i try to login to a server, minecraft crashes i have the log
#749 [17:28] <Rikairchy> please share
#750 [17:28] <Rikairchy> ??> FifeFX paste
#751 [17:28] <Absol> FifeFX: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#752 [17:28] <FifeFX> when i keep i load back in (not exiting the program after crash) the server has a lot of missing textures
#753 [17:28] <FifeFX> http://paste.ubuntu.com/23477893/
#754 [17:29] <insertnamehere> hello
#755 [17:29] <insertnamehere> i would like help next
#756 [17:29] <Rikairchy> have you tried reinstalling?
#757 [17:29] <Rikairchy> insertnamehere, what seems to be broken?
#758 [17:29] <insertnamehere> wyd
#759 [17:29] <FifeFX> minecraft or the texture pack for the server?
#760 [17:29] <insertnamehere> what do you mean'
#761 [17:30] <insertnamehere> ok so
#762 [17:30] <Rikairchy> FifeFX, both
#763 [17:30] <insertnamehere> umm when i try to log into any of my account it wont let me
#764 [17:30] <FifeFX> i havent tried either yet. wanted to see if i didnt have to haha, but i'll do that now and see if it works
#765 [17:31] <insertnamehere> like i try to get into one account i have a rough idea of my password finally get it right the logs back out and now i cant get back in
#766 [17:32] <Rikairchy> insertnamehere, what is your username?
#767 [17:32] <insertnamehere> 22554home is my player name
#768 [17:32] <insertnamehere> you want my email?
#769 [17:34] <Rikairchy> wouldn't do any good
#770 [17:35] <insertnamehere> no
#771 [17:35] <insertnamehere> ?
#772 [17:35] <Rikairchy> are you logging in using your username or email address?
#773 [17:35] <insertnamehere> i tried both none work anymore
#774 [17:36] <insertnamehere> i tried loging in using my mojang account
#775 [17:36] <insertnamehere> email*
#776 [17:37] <Rikairchy> what error do you receive?
#777 [17:38] <insertnamehere> um something like accsses denied please contact some coustomer something etc
#778 [17:38] <Rikairchy> do you have an exact error?
#779 [17:38] <insertnamehere> i can try and get it
#780 [17:40] <insertnamehere> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID
#781 [17:40] <insertnamehere> cause i wanted to see if i can change my old email to my new one and now i get this
#782 [17:44] * lariisf [lariisf@notlogged] has quit. (Ping timeout: 195 seconds)
#783 [17:44] <insertnamehere> hello?
#784 [17:44] <insertnamehere> anyone on
#785 [17:44] <FifeFX> hey i get this now btw http://paste.ubuntu.com/23477929/
#786 [17:48] <thgilfodrol> insertnamehere: if you don't get any responses, just wait around a bit
#787 [17:49] <FifeFX> hey sorry i didnt realize that there's a folder for server resource packs. but now after i reinstalled the texture pack i have missing textures
#788 [17:53] <FifeFX> most all the textures are working, just not all of them
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#790 [17:54] <danthem> hello. I'm having issues connecting to my minecraft account, as my email was hacked. I cannot remember the password to the account, and cannot access my email address.
#791 [17:55] <danthem> im sorry if there was a response while I was gone
#792 [17:58] * ThePr0Lagger [ThePr0Lagger@notlogged] has joined #minecrafthelp
#793 [17:58] <ThePr0Lagger> Hello!
#794 [17:59] * nighthawk156 [nighthawk156@notlogged] has joined #minecrafthelp
#795 [18:00] <nighthawk156> i need help with reseting my minecraft account but im not getting the email to do so
#796 [18:00] <ThePr0Lagger> I need some help. I have been experiencing weird lag issues. The wifi works fine on other devices and on minecraft, on the computer, seems to lag me and jump around. Not the FPS lag. I turned wifi Off and went on my new hardcore world, and whenever I broke a block it kept respawning at least one time. How do I fix this?
#797 [18:00] <ThePr0Lagger> O hello
#798 [18:00] <ThePr0Lagger> I might be able to help
#799 [18:00] <nighthawk156> ok
#800 [18:01] <nighthawk156> so.. im confused
#801 [18:01] <ThePr0Lagger> Im not staff here, but I might be able to help
#802 [18:01] <nighthawk156> ok
#803 [18:01] <nighthawk156> thx
#804 [18:01] <nighthawk156> so wat do i do
#805 [18:01] <ThePr0Lagger> What do you mean resetting minecraft account?
#806 [18:01] * Mikool [Mikool@notlogged] has joined #minecrafthelp
#807 [18:01] <ThePr0Lagger> Hello!
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#809 [18:02] <nighthawk156> i forgot my minecraft pass word and when i press reset password it comes to a page and says click here and it will send an email to reset password
#810 [18:02] <nighthawk156> but its not coming up on my email
#811 [18:03] <ThePr0Lagger> Hmmm.
#812 [18:03] <ThePr0Lagger> Is it a mojang account or minecraft account?
#813 [18:03] <nighthawk156> minecraft
#814 [18:04] <ThePr0Lagger> Ok. If it is not migrated to a mojang account migrate it, and since you do not know your password answer the security questions. You need to make a mojang account first with your email. Then do what I said before, Then change your password.
#815 [18:04] <ThePr0Lagger> I hope that works :)
#816 [18:05] <nighthawk156> thx ill try it out
#817 [18:05] <ThePr0Lagger> :)
#818 [18:05] <nighthawk156> now u have lag issuies?
#819 [18:05] <ThePr0Lagger> Yea, but its something weird inside of my minecraft
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#821 [18:05] <nighthawk156> well are you on a server?
#822 [18:05] <ThePr0Lagger> I think its something only mojang can fix.
#823 [18:06] * cutedolphinplays [cutedolphinplays@notlogged] has quit. (Client Quit)
#824 [18:06] <ThePr0Lagger> Nah. No wifi singleplayer
#825 [18:06] <nighthawk156> oh hmmmmm
#826 [18:06] <Lemon`> I suggest installing the old launcher then.
#827 [18:06] <nighthawk156> yea thats a good idea
#828 [18:06] <ThePr0Lagger> Ok. Thanks! BRB.
#829 [18:10] <ThePr0Lagger> Even worse :(
#830 [18:11] <nighthawk156> oh no
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#832 [18:11] <ThePr0Lagger> hi snowwy
#833 [18:11] <nighthawk156> try disconnecting your internet then reconecting
#834 [18:11] <ThePr0Lagger> already tried that :(
#835 [18:11] <nighthawk156> hmmm
#836 [18:12] <ThePr0Lagger> brb
#837 [18:12] <nighthawk156> ok
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#839 [18:13] <danthem> hello. I'm having issues connecting to my minecraft account, as my email was hacked. I cannot remember the password to the account, and cannot access my email address.
#840 [18:15] <nighthawk156> you probably have to buy minecraft agian and make an new account
#841 [18:16] <nighthawk156> or make a new email
#842 [18:16] <danthem> I would prefer to hear from a member of mojang before buying an account.
#843 [18:16] <mattym> danthem, No one here works for Mojang.
#844 [18:17] <mattym> danthem, And if you have lost access to the email your account was linked with, then yes, you probably wont be able to recover it.
#845 [18:17] <danthem> isnt this their support forum?
#846 [18:17] <mattym> danthem, This is a community technical support chat.
#847 [18:17] <mattym> ??> danthem mojang/email
#848 [18:17] <danthem> alright thank you.
#849 [18:17] <Absol> danthem: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#850 [18:17] <Absol> danthem: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#851 [18:18] <mattym> danthem, You will need to fill out the form Absol linked.
#852 [18:18] <danthem> thank you
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#857 [18:21] <Lemon`> If you can't access your email and password, then you can't recover it.
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#859 [18:25] <Vlad_Dracul> I am unable to log into my minecraft account, when i try to reset my password it doesnt send anything to my email NEED help please
#860 [18:28] <FifeFX> yo if anyone's still trying to figure out my issue, i got it fixed. it was the server messing up with their texture pack
#861 [18:28] <FifeFX> thanks
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#868 [18:51] <Angel_> When I try to change my skin, minecraft pe crashes. What can I do to fix this?
#869 [18:51] <mattym> Angel_, Android?
#870 [18:52] <Angel_> yes
#871 [18:52] <mattym> Angel_, Try reinstalling the App, if that doesnt fix it, you may need to wait for them to patch/update it.
#872 [18:53] <Angel_> Okay, I will try it
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#877 [19:16] <postman> I have an issue loading a world on my xbox 360 that I have played previously but now it just loads a random world
#878 [19:16] <postman> this is on my xbox 360
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#881 [19:18] <TheSotta> My minecraft disappeared
#882 [19:19] <Skankhunt42> Hey
#883 [19:19] <postman> hello
#884 [19:19] <Skankhunt42> Hello
#885 [19:20] <TheSotta> It appeared that I had the game, I spent a lot of time without entering the account and simply disappeared
#886 [19:20] <Skankhunt42> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpam
#887 [19:20] <Skankhunt42> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpam
#888 [19:20] <Skankhunt42> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpam
#889 [19:20] <Skankhunt42> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpam
#890 [19:20] <Skankhunt42> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpam
#891 [19:20] * Absol kicked Skankhunt42 from #minecrafthelp (Reason: kankhunt42 :Stop spamming)
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#893 [19:20] * Lord_Ralex kicked Skankhunt42 from #minecrafthelp (Reason: kankhunt42 :Here is the door)
#894 [19:20] <postman> I'm sort of having the same issue as TheSotta
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#896 [19:21] * Lord_Ralex kicked Skankhunt42 from #minecrafthelp (Reason: kankhunt42 :Here is the door)
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#898 [19:21] <Andrio> ...no, you sort of aren't.
#899 [19:21] <TheSotta> It appears that I do not have the game
#900 [19:21] <Andrio> TheSotta, what's your Minecraft profile name?
#901 [19:22] <TheSotta> TheSotta same
#902 [19:22] * Dildo_Shwaggins [Dildo_Shwaggins@notlogged] has joined #minecrafthelp
#903 [19:22] * Absol kicked Dildo_Shwaggins from #minecrafthelp (Reason: ildo_Shwaggins :Keep it civilized, you are just a human being)
#904 [19:23] <Andrio> Oh, geez.
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#907 [19:24] <Andrio> TheSotta, it doesn't look like there's an account with that name.
#908 [19:24] <Andrio> Do you know when the last time you logged in was?
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#910 [19:25] * SkankyWanky42 [SkankyWanky42@notlogged] has joined #minecrafthelp
#911 [19:25] * Absol kicked SkankyWanky42 from #minecrafthelp (Reason: kankyWanky42 :Keep it civilized, you are just a human being)
#912 [19:25] <TheSotta> Was several months, my computer had burned
#913 [19:26] * erpgtok [erpgtok@notlogged] has joined #minecrafthelp
#914 [19:26] <erpgtok> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSp
#915 [19:26] <erpgtok> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSp
#916 [19:26] <erpgtok> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSp
#917 [19:26] <erpgtok> SpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSpamSp
#918 [19:26] * Absol kicked erpgtok from #minecrafthelp (Reason: rpgtok :Stop spamming)
#919 [19:27] <AndrewPH> nice mim
#920 [19:30] <Andrio> ??> TheSotta account/send-email
#921 [19:30] <Absol> TheSotta: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#922 [19:30] <Absol> TheSotta: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#923 [19:30] <TheSotta> Today I was trying to download the game and it showed that I do not have it
#924 [19:30] <Andrio> you're sure you used the right email address?
#925 [19:32] <TheSotta> yes
#926 [19:32] <Andrio> mm
#927 [19:33] <TheSotta> It was even marked on my cell phone
#928 [19:35] <TheSotta> The email and password are sure to be right
#929 [19:35] * Vicius25 [Vicius25@notlogged] has joined #minecrafthelp
#930 [19:38] <Vicius25> I bought the minecraft and I was playing in Windows 10 but I needed to rescue the code I rescued and I did everything right but I formatted my notebook and I went to download it again but I could not because it says complaint was to rescue so I tried to log in with my account in the windows store but I could not download it again
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#934 [20:15] <player1> i want to change my mojang accout email, but it says:Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID. Can you please help?
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#939 [20:30] <EnderBoy1905> I tried to connect to a server but i have a error: Java Lang Null Pointer Eception
#940 [20:30] <EnderBoy1905> could uou help me, please
#941 [20:33] * nate_ [nate_@notlogged] has joined #minecrafthelp
#942 [20:33] <nate_> password reset help
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#944 [20:53] * NoYaGamesxD [NoYaGamesxD@notlogged] has joined #minecrafthelp
#945 [20:54] <NoYaGamesxD> I need help
#946 [20:54] <NoYaGamesxD> My minecraft is bug
#947 [20:55] <NoYaGamesxD> Someone?
#948 [21:03] <NoYaGamesxD> Someone ?????
#949 [21:04] * Funnygiy [Funnygiy@notlogged] has joined #minecrafthelp
#950 [21:04] <NoYaGamesxD> Funnygiy
#951 [21:04] <NoYaGamesxD> Help me ?
#952 [21:04] <Funnygiy> Hi
#953 [21:05] <NoYaGamesxD> Can you help me?
#954 [21:05] <Funnygiy> Can you help me figure out what your next update will be
#955 [21:05] <Funnygiy> Canny help you
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#957 [21:05] * Andrio hands NoYaGamesxD a Bane of Arthropods II sword.
#957 [21:05] <NoYaGamesxD> What?
#958 [21:06] <Andrio> Not into enchanted gear?
#959 [21:06] <NoYaGamesxD> Andrio
#960 [21:06] <Andrio> All right.
#961 [21:06] <Andrio> What's the problem?
#962 [21:06] * XenonWolf10 [XenonWolf10@notlogged] has joined #minecrafthelp
#963 [21:06] * Razor777 [Razor777@notlogged] has joined #minecrafthelp
#964 [21:06] <NoYaGamesxD> My start of mines when you ate forge 1.10.2 on the mojang screen appears there '' Close program, is not responding
#965 [21:07] <Andrio> Does vanilla Minecraft work?
#966 [21:07] <NoYaGamesxD> yes
#967 [21:07] <Andrio> ??> NoYaGamesxD mods
#968 [21:07] <Absol> NoYaGamesxD: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#969 [21:07] <Absol> NoYaGamesxD: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#970 [21:08] <XenonWolf10> I get this error when I try to Login "SunCertPathBuilderException: unable to find valid certification path to requested target"
#971 [21:08] <Razor777> I need help, they said I needed to update my graphics driver, and I already did so 6 times or so. It still doesn't let me log in
#972 [21:09] <Razor777> help?
#973 [21:09] * Dare_Amp [Dare_Amp@notlogged] has joined #minecrafthelp
#974 [21:09] <Andrio> ??> XenonWolf10 tools/HJT
#975 [21:09] <Absol> XenonWolf10: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#976 [21:09] <Absol> XenonWolf10: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#977 [21:09] <Dare_Amp> ayo
#978 [21:09] <Dare_Amp> I gotta question
#979 [21:09] <Andrio> Razor777, really? What happens when you try?
#980 [21:09] <Dare_Amp> I haven't played this game in literal years
#981 [21:09] <Dare_Amp> I come back and now have to deal with mojang shit
#982 [21:09] <Absol> Dare_Amp: Please keep it civil
#983 [21:10] <Razor777> they will say pixel format not accelerated
#984 [21:10] <Andrio> Razor777, that isn't a login problem.
#985 [21:10] <Dare_Amp> I come back and now have to deal with mojang stuff, and it says my accounts alreadty been migrated
#986 [21:10] <Dare_Amp> what happened
#987 [21:10] <Dare_Amp> lmao
#988 [21:10] <Razor777> oh.
#989 [21:10] <Andrio> ??> Razor777 win/DXDiag
#990 [21:10] <Absol> Razor777: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#991 [21:10] <Andrio> Dare_Amp, did you migrate it?
#992 [21:10] <Dare_Amp> Nope
#993 [21:10] <Razor777> I did what the website said so. I even updated my graphics driver
#994 [21:10] <Dare_Amp> Never had to even use an email to login back in the day
#995 [21:10] <Andrio> Dare_Amp, then someone stole it.
#996 [21:10] <Razor777> But it doesn't wok, so they directed me here
#997 [21:10] <Razor777> work*
#998 [21:10] <Andrio> You might have gotten an email about it.
#999 [21:11] <Andrio> ??> Dare_Amp account/send-email
#1000 [21:11] <Absol> Dare_Amp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1001 [21:11] <Absol> Dare_Amp: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1002 [21:11] <Andrio> Razor777, show me the link to your report.
#1003 [21:11] <Razor777> wait here
#1004 [21:12] * Phantom109 [Phantom109@notlogged] has joined #minecrafthelp
#1005 [21:12] <XenonWolf10> Absol http://paste.ubuntu.com/23478487/
#1006 [21:13] <Razor777> http://paste.ubuntu.com/23478492/
#1007 [21:13] <Andrio> O1 - Hosts: 0.0.0.1 mssplus.mcafee.com
#1008 [21:13] <Andrio> That's a new red flag.
#1009 [21:13] * EnderBoy1905 [EnderBoy1905@notlogged] has quit. (Quit: Web client closed)
#1010 [21:13] <Andrio> ??> XenonWolf10 win/hosts/edit
#1011 [21:13] <Absol> XenonWolf10: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1012 [21:13] <Absol> XenonWolf10: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1013 [21:13] <Andrio> XenonWolf10, delete the contents of that file
#1014 [21:13] <Andrio> then it might work.
#1015 [21:14] <Phantom109> hey i am trying to login to the minecraft page to buy a copy of mincraft and i have already signed up and all tho i put my email and password in and a error pops up saying ( OPPS! An error prevented your request from being processed. Please try again )
#1016 [21:14] <Andrio> .mcstatus
#1017 [21:14] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#1018 [21:14] <Razor777> Andrio, have you found a solution?
#1019 [21:14] <Andrio> hm
#1020 [21:14] <Razor777> i sent a link to the report
#1021 [21:15] <Andrio> Razor777, you might need to go to Toshiba's website and look for an updated video driver for your PC there.
#1022 [21:15] * Doge100 [Doge100@notlogged] has joined #minecrafthelp
#1023 [21:15] <Razor777> isn't that the same as the instructions given?
#1024 [21:15] <XenonWolf10> I am in there and it is already empty.
#1025 [21:15] <Andrio> Razor777, uh... no
#1026 [21:16] <Razor777> so the manufacturer, and downloading the graphics driver from there doesn't work?
#1027 [21:16] <Razor777> i need to go to toshiba instead?
#1028 [21:16] <Andrio> Razor777, if I recall correctly, Toshiba PCs don't like that.
#1029 [21:16] <Andrio> you can try though.
#1030 [21:16] <Andrio> XenonWolf10, you sure that's the right file?
#1031 [21:16] <Razor777> so I'll go to Toshiba's website and download a graphics driver
#1032 [21:16] <Andrio> mm
#1033 [21:17] <Razor777> But how will I know which is the updated xD
#1034 [21:17] <XenonWolf10> Yep
#1035 [21:17] <XenonWolf10> I have no hosts folder
#1036 [21:17] <Andrio> XenonWolf10, then try saving it and see if Minecraft works.
#1037 [21:17] <Andrio> XenonWolf10, it's a text file
#1038 [21:17] <Andrio> Razor777, there should be a version number or a date.
#1039 [21:18] <Doge100> My Minecraft pocket edition running 0.16 on iPad 3 with iOS 9.3.5 is crashing every time I open the game now with this add on called the Nuclear Weapons Add-on
#1040 [21:18] <Razor777> im currently downloading the graphics driver
#1041 [21:19] <mattym> ??> Doge100 mods
#1042 [21:19] <Absol> Doge100: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1043 [21:19] <Absol> Doge100: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1044 [21:19] <XenonWolf10> No luck, Same error
#1045 [21:19] <Razor777> so what do I do after downloading the driver?
#1046 [21:19] <Razor777> scan it?
#1047 [21:19] <mattym> XenonWolf10, Then you didnt open and edit the file as instructed.
#1048 [21:19] <mattym> Razor777, Run/Install it.
#1049 [21:20] <Razor777> I have the Toshiba Driver Navigator
#1050 [21:20] * Doge100 [Doge100@notlogged] has quit. (Client Quit)
#1051 [21:20] <mattym> Razor777, That doesnt sound right.
#1052 [21:20] <mattym> Razor777, Sounds like an automated installer, wich will rarely work.
#1053 [21:20] <Razor777> oh.
#1054 [21:20] <Razor777> so what did I do wrong >.<
#1055 [21:21] <mattym> Razor777, You need to look up your Toshiba model number on their support site and get the graphics/display driver specific to your system.
#1056 [21:21] <XenonWolf10> It won't let me save an empty text document...
#1057 [21:21] <mattym> XenonWolf10, Then you didnt open it according to the instructions.
#1058 [21:22] <XenonWolf10> Oh
#1059 [21:22] <XenonWolf10> Ok its open
#1060 [21:23] <XenonWolf10> Delete the stuff in it?
#1061 [21:24] <XenonWolf10> It worked
#1062 [21:24] <Andrio> yes.
#1063 [21:24] <Razor777> Idk.. they said I needed to register toshiba
#1064 [21:24] <Razor777> and its paid
#1065 [21:24] <XenonWolf10> Thank you guys so much for the help
#1066 [21:24] <XenonWolf10> :D
#1067 [21:25] * XenonWolf10 [XenonWolf10@notlogged] has quit. (Quit: Web client closed)
#1068 [21:25] <mattym> Razor777, Then you did something wrong.
#1069 [21:25] <Razor777> Oh.
#1070 [21:25] <Razor777> i downloaded toshiba's driver turbo, and they help scan and update
#1071 [21:25] <Razor777> but to update, i need to register
#1072 [21:25] <Razor777> which is paid..
#1073 [21:26] <Andrio> Then out the window it goes.
#1074 [21:26] <Razor777> hm?
#1075 [21:26] <mattym> Razor777, As i said, you need to go to their support page, enter your model info and get the specific driver for your hardware, not any automated program
#1076 [21:26] <Razor777> whats my model number lmao
#1077 [21:28] <Razor777> is it the satellite thing?
#1078 [21:28] <mattym> Razor777, If my memory is correct their support page has info on how to find the correct number.
#1079 [21:29] <Razor777> I found my model number, currently am installing the drive as you commanded
#1080 [21:31] <Razor777> Erm.. I downloaded and opened it, nothings happening
#1081 [21:31] <Razor777> I dont know.. am i doing something wrong?
#1082 [21:32] <Razor777> i went to type in my model number and downloaded the drive from there
#1083 [21:32] <mattym> Razor777, It rarely shows anything as soon as you type the model number
#1084 [21:33] <Razor777> they said download, and I accepted the end license agreement
#1085 [21:33] <Razor777> and it starts downloading
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#1087 [21:33] <Razor777> lemme re download it
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#1090 [21:35] <Doge100> Where do I find help for addons for Minecraft pocket edition?
#1091 [21:36] * Anzhi is now known as Anzhelika|Away
#1092 [21:36] <mattym> Doge100, Try the forums.
#1093 [21:36] <Razor777> they said an error occured
#1094 [21:36] <Razor777> after i downloaded it
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#1096 [21:36] <Doge100> What forums?
#1097 [21:36] * Anzhelika|Away is now known as Anzhi
#1098 [21:37] <mattym> Razor777, Then you will probably need to take your computer to a store where they can fix it. If neither driver source is working.
#1099 [21:37] <mattym> Doge100, The minecraft forums.
#1100 [21:37] <Doge100> Ok thank you
#1101 [21:37] <Razor777> oh.
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#1103 [21:37] <Razor777> so there are no more solutions?
#1104 [21:38] <mattym> Razor777, No, you need to update the drivers, if none of them work, then there is likely another issue, one we will not be able to diagnose here.
#1105 [21:38] <Razor777> I see.
#1106 [21:39] <Razor777> my manufacturer is intel corporation. i just onned the driver update utility
#1107 [21:39] <Razor777> and they said that the update was still pending but i restarted
#1108 [21:39] <Razor777> but i remember clearly they said that the driver was already updated, and told me to restart
#1109 [21:40] <mattym> Razor777, Yes that happens a lot.
#1110 [21:40] <Razor777> so sould i re update and wait a little longer?
#1111 [21:40] <mattym> Razor777, No, its just not actually doing the update and telling you it is.
#1112 [21:40] <mattym> Razor777, Take it to a store that can diagnose it.
#1113 [21:40] <Razor777> so it is still updating? or has it already finished updating
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#1116 [21:51] <Phantom109> hey i am trying to login to the minecraft page to buy a copy of mincraft and i have already signed up and all tho i put my email and password in and a error pops up saying ( OPPS! An error prevented your request from being processed. Please try again )
#1117 [21:52] <mattym> ??> Phantom109 tools/hjt
#1118 [21:52] <Absol> Phantom109: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1119 [21:52] <Absol> Phantom109: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1121 [21:54] <Phantom109> the link is http://paste.ubuntu.com/23478597/
#1122 [21:55] <mattym> ??> Phantom109 info/mcleaks
#1123 [21:55] <Absol> Phantom109: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1124 [21:55] <Absol> Phantom109: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1125 [21:55] <mattym> Phantom109, You will need to the following instructions to complete the previous.
#1126 [21:55] <mattym> ??> Phantom109 win/hosts/edit
#1127 [21:55] <Absol> Phantom109: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1128 [21:55] <Absol> Phantom109: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1129 [21:56] <Phantom109> awesome i can just delet the whole thing and it will work for the website and let me buy the game
#1130 [21:56] <mattym> Phantom109, No, you need to follow the directions.
#1131 [21:58] <Phantom109> yes done that
#1132 [22:00] <Phantom109> i got two tings note pad has typed
#1133 [22:02] <Phantom109> what shell i do next
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#1139 [22:16] <Marco> someone here that can help me
#1140 [22:16] <Marco> someone here that can help me
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#1143 [22:17] <Marco> hello
#1144 [22:18] <Marco> i need help
#1145 [22:18] <Marco> We were unable to identify the associated product for this card. Please contact customer support.
#1146 [22:19] <Marco> shows me that when i try to redeem a code
#1147 [22:19] <mattym> Marco, What kind of code are you trying to redeem?
#1148 [22:19] <Marco> i bought a prepaid MC account
#1149 [22:20] <Marco> and i can redeem my code
#1150 [22:20] <Marco> cant*
#1151 [22:20] <mattym> Marco, If the code doesnt work, go back to the place you got it and say so.
#1152 [22:20] <Marco> oh ok. probably isnt activated?
#1153 [22:21] <mattym> Marco, Would seem so.
#1154 [22:21] <Marco> hm tks for ur help i wil lgo there now,
#1155 [22:21] <Marco> tks take care
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