#1 [00:00] <GamerBoy> ok
#2 [00:02] <GamerBoy> i cant find system information tab
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#4 [00:03] <GamerBoy> hello?
#5 [00:04] <mattym> GamerBoy, Did the product info show up when pressing FN and Escape?
#6 [00:04] <GamerBoy> no
#7 [00:05] <mattym> GamerBoy, Did you press both at the same time?
#8 [00:05] <GamerBoy> yeah
#9 [00:05] <Andrio> It should be on the My Devices page.
#10 [00:06] <GamerBoy> and then do i press my pc?
#11 [00:06] <Andrio> Is the product number there?
#12 [00:06] <GamerBoy> wait do u need the product number?
#13 [00:06] <GamerBoy> yeah its there
#14 [00:06] <Andrio> ye...s?
#15 [00:07] <GamerBoy> do i put it in here?
#16 [00:07] <Andrio> Yes.
#17 [00:07] <GamerBoy> cuz i dont want anyone to get my personal info
#18 [00:07] <Andrio> The product number isn't personal info..
#19 [00:07] <GamerBoy> ok
#20 [00:07] <Andrio> it's not a serial number.
#21 [00:08] <GamerBoy> G3R12UAR#ABA
#22 [00:08] <mattym> GamerBoy, Download and Install this driver http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe
#23 [00:09] <Andrio> Aaaand the site's down.
#24 [00:09] <GamerBoy> i downloaded the autodetect
#25 [00:09] <GamerBoy> already
#26 [00:09] <Andrio> Did it work?
#27 [00:09] <GamerBoy> no
#28 [00:09] <Andrio> Mm
#29 [00:09] <Andrio> Try the specific driver from HP, then.
#30 [00:10] <GamerBoy> can u send me a link
#31 [00:10] <Andrio> uh, mattym just did.
#32 [00:10] <GamerBoy> thats the autodetect tho
#33 [00:11] <GamerBoy> and some sp thing is downloading rn
#34 [00:11] <Andrio> No it's not.
#35 [00:11] <thgilfodrol> the autodetect utility is for amd gpu drivers
#36 [00:12] <thgilfodrol> the tool from HP is likely something custom tailored to their devices, which usually grants better compatibility
#37 [00:12] <thgilfodrol> (at the expense of being slower to update)
#38 [00:12] <Andrio> mm
#39 [00:12] <GamerBoy> so just wait for the sp thing?
#40 [00:12] <Andrio> yes.
#41 [00:12] <GamerBoy> cuz there is something downloading
#42 [00:12] <GamerBoy> ok thanks
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#44 [00:16] <GamerBoy> its done
#45 [00:16] <GamerBoy> do i open it?
#46 [00:18] <mattym> GamerBoy, Yes
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#49 [00:24] <karsaa> hy
#50 [00:25] <karsaa> i have a problem
#51 [00:25] <karsaa> java.lang.nullpointerexpection
#52 [00:25] <karsaa> how can i fix it?
#53 [00:30] <Andrio> ??> karsaa tools/HJT
#54 [00:30] <Absol> karsaa: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#55 [00:30] <Absol> karsaa: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#56 [00:34] <karsaa> thank you :)
#57 [00:36] * ShaRose [ShaRose@notlogged] has quit. (Ping timeout: 198 seconds)
#58 [00:38] <karsaa> the file says: its not win 32 application and it crashes :/
#59 [00:38] <Andrio> Try downloading it again.
#60 [00:40] <karsaa> okay now. im upload the log called karsaa_161121
#61 [00:41] <karsaa> copied
#62 [00:41] <karsaa> http://paste.ubuntu.com/23510493/
#63 [00:44] <Andrio> what's KairosPlanet.exe?
#64 [00:46] <karsaa> its business. you can sell your storage then you get money from it
#65 [00:47] <karsaa> if you sell 15 gb you can get about 315 $ a year
#66 [00:47] <Andrio> hm
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#68 [00:47] <karsaa> are you interested in it?
#69 [00:47] * ANNTONY [ANNTONY@notlogged] has joined #minecrafthelp
#70 [00:48] <Andrio> No.
#71 [00:48] <karsaa> okay
#72 [00:48] <Andrio> It was just a yellow flag
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#74 [00:48] <karsaa> i see
#75 [00:48] <Andrio> How many times did you try whatever was throwing null pointer exceptions?
#76 [00:49] <karsaa> for 2-3 hours
#77 [00:49] <karsaa> ...many times
#78 [00:49] <Andrio> mm
#79 [00:49] <karsaa> i kill kairos then i try it
#80 [00:51] <mattym> karsaa, Did you have another antivirus program installed before you installed Avast?
#81 [00:51] <karsaa> ...again ...the same
#82 [00:51] <karsaa> nope
#83 [00:52] <mattym> karsaa, You may want to try reinstalling Avast anyway, completely uninstall it, restart the PC then check the game, if its working download the latest avast.
#84 [00:52] <karsaa> anyway..my sys spec is Hp elitebook 2540p -- i5 540m, 4 gb ddr3 1,7 gb interated video
#85 [00:53] <karsaa> okay
#86 [00:53] <karsaa> ill come back then
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#94 [01:05] <karsaa> imback
#95 [01:06] <mattym> karsaa, Have you tried the game again?
#96 [01:06] <karsaa> i uninstalled avast and did restart
#97 [01:06] <karsaa> yes
#98 [01:06] <karsaa> but i still have the problem :/
#99 [01:06] <mattym> ??> karsaa win/reinst
#100 [01:06] <Absol> karsaa: You may need to reinstall the locally installed files that Minecraft puts into place.
#101 [01:06] <Absol> karsaa: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#102 [01:06] <mattym> karsaa, Try the instructions Absol wrote
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#106 [01:09] <April15> Ever since downloading the minecraft exploration pack, my game has become so slow that I can't even move properly in my world, I have never had this before, anyone know why its doing this?
#107 [01:09] <karsaa> it works now
#108 [01:09] <karsaa> thank you for your help
#109 [01:09] <karsaa> have a nice day :)
#110 [01:10] <mattym> April15, Did you change anything else when you updated?
#111 [01:10] <April15> No i didnt
#112 [01:10] <mattym> ??> April15 win/reinst
#113 [01:10] <Absol> April15: You may need to reinstall the locally installed files that Minecraft puts into place.
#114 [01:10] <Absol> April15: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#115 [01:10] <mattym> April15, First try the instructions from Absol
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#117 [01:11] <mattym> April15, Let me know if you still have the same issue after
#118 [01:11] <April15> no worries I will try that
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#122 [01:17] <rebeccap2012> I played my game today, not realising that the game had updated to 1.11....After looking up the update on-line and finding that I did not like it. I changed my profile to play the 1.10.2 version and my chests were invisible and all items inside are gone :(
#123 [01:18] <mattym> rebeccap2012, Yeah, there are usually issues when you take a world back in versions.
#124 [01:19] <rebeccap2012> I am new to minecraft and was not aware that this kind of thing would happen. Is there any way for me to get my items back other than going into creative? And what do I do about my invisible chests please?
#125 [01:20] <mattym> rebeccap2012, Unless you made a backup there is nothing you can do.
#126 [01:21] <rebeccap2012> I never even noticed that the game had updated, there was no warning about i and no confirmation if I wanted to continue. Is there any way that the launcher can provide a warning orconfirmation box in future?
#127 [01:21] <mattym> rebeccap2012, If you have it set to a specific version now, it wont update till you tell it to.
#128 [01:22] <rebeccap2012> No I did not make a ack-up, but what can I do about the invisible chests? I'm guessing just destroying them and placing again might work?
#129 [01:22] <rebeccap2012> *back-up
#130 [01:22] <mattym> rebeccap2012, Yeah you would need to manually replace them, and give yourself back the stuff you lost.
#131 [01:23] <rebeccap2012> I have it set to 1.10.2 now, it was previously set to latest version, but the latest version is NOT newbie freindly :(
#132 [01:23] <mattym> rebeccap2012, If you ever decide to update in the future make a backup of the world file before hand just in case you want to go back
#133 [01:23] <rebeccap2012> Thank you for you help. I will now have to meditate to try to remember what I lost as I have really bad memory :(
#134 [01:23] <rebeccap2012> I will thank you again :)
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#139 [01:46] <Hazayot> Hi I can not find my email I used for my Minecraft Account, its username is Hazayot.
#140 [01:53] <thgilfodrol> Hazayot: have you tried all your email accounts, and checked the junk or spam mail folders for each?
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#142 [02:00] <WhiteZagar> Hi i was wondering if cubethethird is still online
#143 [02:01] <thgilfodrol> WhiteZagar: he logged off a while back
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#223 [04:07] <flensmark67> hey i have some issues on having my account to work I have migratet the account but now it dosn't seem to want to log in
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#226 [04:25] <joanna_cobbler> Hi. I have problem like mc-34749 - java.lang.IllegalStateException: failed to create a child event loop. I have stopped 360 total security and firewall and still had error. I don't have avast or mcafee. Don't see others programs that may cause problems.
#227 [04:26] <Andrio> ??> joanna_cobbler AV/Norton
#228 [04:26] <Absol> joanna_cobbler: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#229 [04:31] <joanna_cobbler> Ok, 360 total security essential is not Norton but i'll try Avast.
#230 [04:32] <Andrio> oh
#231 [04:43] <joanna_cobbler> Ok. Computer with win 8.1 x64 and hd intel with 360 total security works just fine with Minecraft and some day just stopped. Errors occurs. I'll try new java, new launchers and even copy .minecraft from my other computer win7 with norton 360 when minecraft works. Same errors.
#232 [04:45] <Andrio> That problem is caused by something blocking Java from accessing the network.
#233 [04:45] <Andrio> So
#234 [04:51] <Chromaryu> Hmm
#235 [04:51] <Chromaryu> Andrio:
#236 [04:51] <Chromaryu> Default setting of N360, it mustn't block Minecraft
#237 [04:52] <Chromaryu> ??> joanna_cobbler win/hjt
#238 [04:52] <Chromaryu> ??> joanna_cobbler tools/hjt
#239 [04:52] <Absol> joanna_cobbler: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#240 [04:52] <Absol> joanna_cobbler: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#241 [04:52] <Andrio> N?
#242 [04:53] <Chromaryu> Norton
#243 [04:53] <Andrio> It's not that, though.
#244 [04:53] <Chromaryu> Um...
#245 [04:56] <joanna_cobbler> installing avast, then i'll try hijack
#246 [04:57] <Lutzee> joanna_cobbler: installing more stuff wont fix it, you need to find whats blocking it, because it will continute to block it regardless of if you add more stuff or not
#247 [05:05] <joanna_cobbler> give me 5 minutes
#248 [05:11] <joanna_cobbler> ubuntu pastebin - joanna_cobbler
#249 [05:13] <Andrio> We can't look up the post with just your name; we need the link to iy.
#250 [05:13] <Andrio> it*
#251 [05:14] <joanna_cobbler> Ubuntu Pastebin http://paste.ubuntu.com/23511204/
#252 [05:28] <joanna_cobbler> now i have no answer with avast scan
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#260 [06:17] <joanna_cobbler> ok thank you everyone. I had to restart computer. Avast helps. minecraft works in latest version. But now when i start minecraft launcher there is no information in update notes
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#266 [07:32] <cactuar> Hey, I have a problem with Lan connection. The other day, I just blocked my firewall and it worked, but now even this doesn't help. When I try to connect manually, it throws a SocketException: COnnection Refused. Is my anti-virus (Norton) the problem?
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#268 [07:34] <cactuar> Also, I checked canyouseeme.org with the 25565 port, and it says it couldn't see it.
#269 [07:35] <Andrio> ??> cactuar AV/Norton
#270 [07:35] <Absol> cactuar: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
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#273 [07:40] * HazdoniumTehKing [HazdoniumTehKing@notlogged] has joined #minecrafthelp
#274 [07:40] <HazdoniumTehKing> Hello is anyone there to help with a forge mod situation
#275 [07:41] <HazdoniumTehKing> Hello?
#276 [07:42] <cactuar> Thank you Absol
#277 [07:42] * WezCraft_ [WezCraft_@notlogged] has joined #minecrafthelp
#278 [07:42] <HazdoniumTehKing> Would anyone know about forge and what to do with it when it crashes
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#282 [07:45] <HazdoniumTehKing> Hello my full problem is that when i go on forge minecraft it seems to lock minecraft up with a crash if you are able to answer me i can give you the report to look at in the private chat
#283 [07:45] <HazdoniumTehKing> I think if i give you that it might be able to help
#284 [07:47] <HazdoniumTehKing> If you wouldnt mind me asking who is on
#285 [07:47] <Andrio> ??> HazdoniumTehKing mods
#286 [07:47] <Absol> HazdoniumTehKing: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#287 [07:47] <Absol> HazdoniumTehKing: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#288 [07:48] <HazdoniumTehKing> no the problem is that bwhen i use forge it crashes not the mods them self
#289 [07:48] <Andrio> Forge is a mod...
#290 [07:48] <HazdoniumTehKing> its a mod?
#291 [07:48] <HazdoniumTehKing> i thought it was the thing that ran mods
#292 [07:49] <HazdoniumTehKing> well what do i do with this /join #ftb
#293 [07:49] <HazdoniumTehKing> where do i type it
#294 [07:49] <Andrio> mm
#295 [07:49] <Andrio> Here.
#296 [07:50] <HazdoniumTehKing> thank you for the help anyway
#297 [07:51] <Andrio> No problem?
#298 [08:15] * ArZono [ArZono@notlogged] has joined #minecrafthelp
#299 [08:16] <ArZono> if i want to log in to the minecraft website or the launcher there is alwayes the same error
#300 [08:17] <ArZono> hello?
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#307 [08:26] <Nicollas_Extreme> Hey
#308 [08:26] * HazdoniumTehKing [HazdoniumTehKing@notlogged] has quit. (Ping timeout: 195 seconds)
#309 [08:26] <Nicollas_Extreme> When I create or open a world, it crashes, can you help me?
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#311 [08:35] <glitchken> How do I get minecraft 1.11 to open a world in windows 10 without crashing? I constantly have the game crash once the world is just about done being generated
#312 [08:41] <glitchken> Minecraft 1.11 keeps crashing once the world gets generated. I don't get past the loading screen but I can get into the main menu and the options of the game just fine. Ive updates Java, My graphics card drivers, and ive removed and tried old versions of java as well as the older launchers. Ive tried various other launchers, uninstalled and reinstalled the game, restarted a great number of times and ive also tried different priviledges and compatibil
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#315 [08:45] <glitchken> How do I get minecraft 1.11 to open a world in windows 10 without crashing? I constantly have the game crash once the world is just about done being generated. Minecraft 1.11 keeps crashing once the world gets generated. I don't get past the loading screen but I can get into the main menu and the options of the game just fine. Ive updates Java, My graphics card drivers, and ive removed and tried old versions of java as well as the older launchers. Iv
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#318 [08:58] <glitchken> .-. ?????? HELLOOO
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#323 [09:07] <glitchken> what nobody is going to say anything?
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#327 [09:28] <glitchken> ???? seriously?
#328 [09:28] * Dyno_Gamer [Dyno_Gamer@notlogged] has joined #minecrafthelp
#329 [09:28] <Dyno_Gamer> ola
#330 [09:28] * Lajcsi1998 [Lajcsi1998@notlogged] has joined #minecrafthelp
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#333 [09:29] <Dyno_Gamer> yes
#334 [09:29] <Dyno_Gamer> I'm Brazilian
#335 [09:30] <Dyno_Gamer> My mojang account was hacked
#336 [09:30] <GreyVulpine> Dyno_Gamer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#337 [09:31] <Dyno_Gamer> I already tried to change and I can not
#338 [09:31] <GreyVulpine> Please file a support ticket with Mojang Support
#339 [09:33] <Dyno_Gamer> Wait, I'll fill it out again.
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#341 [09:33] * ReedY_ez [ReedY_ez@notlogged] has joined #minecrafthelp
#342 [09:34] <luuk> hello, yesterday my brother got a new laptop, he would like to play minecraft, but once we start minecraft and click on play it goes black and crashes.
#343 [09:34] * Ell [Ell@notlogged] has joined #minecrafthelp
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#348 [09:36] <Dyno_Gamer> Transaction ID (or order number, gift code or prepaid PIN) - Where can I find this?
#349 [09:36] <Ell> I have an Xbox One, just got Minecraft for it. Spent hours making a world and then boom...power turns off. Now my world won't show up. Nothing I can do to get it back huh?
#350 [09:36] * luuk [luuk@notlogged] has quit. (Client Quit)
#351 [09:41] <thgilfodrol> ??> Dyno_Gamer account/trans-id
#352 [09:41] <Absol> Dyno_Gamer: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#353 [09:42] <thgilfodrol> Ell: not that I know of, sorry
#354 [09:42] <Dyno_Gamer> Esta é uma resposta automática para que você saiba que recebemos sua solicitação de suporte, não responda a este e-mail. Nós entraremos em contato com você o mais rapidamente possível, e não há necessidade de apresentar um outro bilhete. Para saber mais sobre o nosso tempo de resposta atual visite o nosso artigo de ajuda Quando vou ouvir de volta? Obrigado pela sua paciência, Mojang de Suporte ao Cliente
#355 [09:42] <Qball> Absol has some weird commands like of how to use them
#356 [09:44] <Dyno_Gamer> Takes a long time to recover the email
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#360 [09:47] <Dyno_Gamer> dempra muito a resposta
#361 [09:47] <whatcanudo> hi - does any one know how to fix the "not able to find the java runtime" bug in the new launcher
#362 [09:48] * MinimusHD [MinimusHD@notlogged] has joined #minecrafthelp
#363 [09:48] <thgilfodrol> whatcanudo: are you on mac?
#364 [09:48] <MinimusHD> No Windows
#365 [09:48] <thgilfodrol> that wasn't directed at you, Minimus
#366 [09:49] <MinimusHD> oh ^^
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#368 [09:49] <whatcanudo> yeah mac
#369 [09:50] <thgilfodrol> gotta head out, see if this fixes it for you though @ whatcanudo
#370 [09:50] <thgilfodrol> ??> whatcanudo mac/10.9/java
#371 [09:50] <Absol> whatcanudo: If you are getting "Cannot find Java" error on Mac OSX 10.9, use this workaround: https://bugs.mojang.com/browse/MCL-1049
#372 [09:58] <Dyno_Gamer> ate mais
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#376 [10:05] <addd> My daughter plays Minecraft. She has previously created a skin at https://minecraft.novaskin.me/, and now she wants to change it. She says that when she's clicking on Apply nothing happens. Anyone knows anything about this?
#377 [10:07] <GreyVulpine> Either she hasn't logged into her mojang account as well, or the website isn't working correctly.
#378 [10:07] <MinimusHD> Hello Guys, i purached minecraft a while ago and i could play it, but now if i open the luncher ant log in witch mein premium account it only shows PLAY DEMO :( Hos can i fix dat ? sorry for my english hope u undestand it
#379 [10:07] <GreyVulpine> You can have her save the file as a local file, and upload it manually. Log into http://www.minecraft.net/ and click on the profile page, you can upload skins through there
#380 [10:07] <GreyVulpine> MinimusHD - Did you purchase minecraft from minecraft.net?
#381 [10:08] <MinimusHD> Yes at 11 steptember 2011
#382 [10:08] <addd> GreyVulpine, Thanks, I will try that.
#383 [10:09] <GreyVulpine> MinimusHD - Generally, you get "Play Demo", whenever you're logged in with an account that doesn't actually have minecraft, or the game isn't able to authenticate your login due to connection issues.
#384 [10:10] * samschaap [samschaap@notlogged] has quit. (Ping timeout: 206 seconds)
#385 [10:10] <MinimusHD> Have i to buy it agian thats no fair :(
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#388 [10:13] * justin [justin@notlogged] has joined #minecrafthelp
#389 [10:13] <justin> i just bought minecraft and can only play the demo
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#391 [10:15] * samschaap [samschaap@notlogged] has joined #minecrafthelp
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#393 [10:16] <theo> bonjour
#394 [10:16] <justin> i just bought minecraft,download was successful, but can only play demo version
#395 [10:16] <theo> je cherche un maitre de jeux
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#397 [10:18] <Qball> GreyVulpine: can you login to mc.net the actual site I don't feel like spelling it out
#398 [10:19] <Qball> oh wait nvm
#399 [10:19] <justin> yes and it says purchase comfirmed
#400 [10:20] <Qball> ok
#401 [10:20] <Qball> i believe you login with email now even if you bought it ages ago
#402 [10:21] <justin> yes i put the same email as when i purchased it 20 min ago but i cant play my worlds i can only play the demo
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#404 [10:22] <Qball> can you login to account.mojang
#405 [10:23] <justin> yes
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#408 [10:28] <Tafelwerk> Hello my account was stolen and i dont find the transaktions id on skrill (i payed with paysafecard)
#409 [10:29] <Qball> well then you kinda screwed unless you find that TID
#410 [10:29] <Chromaryu> ?? account/trans-id/paysafecard
#411 [10:30] <Chromaryu> ?? account/trans-id
#412 [10:30] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#413 [10:30] * Mel [Mel@notlogged] has joined #minecrafthelp
#414 [10:30] <Mel> Help me
#415 [10:30] <Mel> I cant login
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#417 [10:33] <justin> what do i do???
#418 [10:34] <Qball> umm contact tech support for mojang and have that TID ready
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#420 [10:36] <justin> how do i do that?
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#422 [10:38] <Qball> account.mojang then click help
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#426 [10:46] <GoodGuyJack> I see a black box in the left top screen of my minecraft
#427 [10:49] <GoodGuyJack> how do i fix it
#428 [10:50] <GoodGuyJack> nvm
#429 [10:50] <GoodGuyJack> Its Good!
#430 [10:50] <GoodGuyJack> i just restarted my computer
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#439 [11:00] * s_osborne [s_osborne@notlogged] has joined #minecrafthelp
#440 [11:01] <s_osborne> i cant logg in to an user i just bought
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#444 [11:12] * Freedomless [Freedomless@notlogged] has joined #minecrafthelp
#445 [11:12] <jennifercita2005> hola porque no puedo entrar al server
#446 [11:12] <Freedomless> My account is on a lockout or something..
#447 [11:13] * Joao_Luan_ [Joao_Luan_@notlogged] has joined #minecrafthelp
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#452 [11:15] <Freedomless> Account is currently on lockout. My password is not working.
#453 [11:15] <urielsalis> ??> Freedomless login/throttle\
#454 [11:15] <urielsalis> ??> Freedomless login/throttle
#455 [11:15] <Absol> Freedomless: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#456 [11:15] <Absol> Freedomless: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#457 [11:17] <Freedomless> How long must i wait to get back into minecraft.
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#461 [11:18] <yonker> hello?
#462 [11:18] <bram> moi
#463 [11:18] <yonker> can someone help me
#464 [11:18] <yonker> ok so i need to download the mod for minecraft porn
#465 [11:18] <bram> wie nl
#466 [11:18] <yonker> help me plesase
#467 [11:18] * GreyVulpine kicked yonker from #minecrafthelp (Reason: onker :Meep Meep. Go away.)
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#470 [11:32] <Brokk> Hi
#471 [11:33] <Brokk> I need help on PS4 mine craft do u support that
#472 [11:34] <Brokk> Hello
#473 [11:35] <Brokk> Hello???
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#479 [12:05] <divya> ik kan geen skywars meer doen hoe kan ik er weer in
#480 [12:05] <divya> ik kan geen skywars meer doen hoe kan ik er weer in
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#485 [12:39] <Brett> Hi
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#487 [12:44] * Langost [Langost@notlogged] has joined #minecrafthelp
#488 [12:45] <Langost> Hello
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#494 [13:10] <Iz_Will_Pwn> hey
#495 [13:12] <Iz_Will_Pwn> i need help cuzmy minecraft dont work... i got graphics problem.... it says how to fix it ... butit doesent work plss help meeee
#496 [13:13] <Iz_Will_Pwn> Completely ignored arguments: [--nativeLauncherVersion, 307] [19:55:38] [Client thread/INFO]: Setting user: Iz_Will_Pwn [19:55:46] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:55:47] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-20150209.jar:?] at org.lwjgl.opengl.WindowsPeerInfo.choosePixelForm
#497 [13:13] <Iz_Will_Pwn> i think the problem its to java...
#498 [13:18] <Iz_Will_Pwn> anybody can help me?
#499 [13:18] * snowflakes33343 [snowflakes33343@notlogged] has joined #minecrafthelp
#500 [13:20] <thgilfodrol> ??> Iz_Will_Pwn win/dxdiag
#501 [13:20] <Absol> Iz_Will_Pwn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#502 [13:21] <snowflakes33343> My minecraft PC on my laptop crashes all the time, Ive tried reinstalling and it still crashes. I have also have looked up and have talked to other laptop owners and they don't know why. Any ideas on what the error or problem may be? Thank you
#503 [13:21] * Pizza [Pizza@notlogged] has joined #minecrafthelp
#504 [13:21] <Iz_Will_Pwn> Absol tgat page doesnt exis
#505 [13:22] <Iz_Will_Pwn> thgilfodrol yep ... i think thats problem
#506 [13:23] <Pizza> hi. I upgraded my minecraft to 1.10.2 last week & it works fine if I let it have an internet connection.... but when I try & play completely offline it crashes when I try & load the world I generated in 1.10.2. Any ideas?
#507 [13:23] <Iz_Will_Pwn> anybody can help me
#508 [13:26] <snowflakes33343> Are any of you a laptop user?
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#513 [13:29] * snowflakes33343 [snowflakes33343@notlogged] has quit. (Client Quit)
#514 [13:30] <Iz_Will_Pwn> nah.
#515 [13:31] <Iz_Will_Pwn> no one can help me :(
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#520 [13:35] <Pizza> hmm... just updated to 1.11 & tried making a new world & it crashing as well
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#523 [13:36] <mattym> ??> Pizza launcher/crash-log
#524 [13:36] <Absol> Pizza: We need to see your crash log, which appears after a crash.
#525 [13:36] <Absol> Pizza: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#526 [13:46] * craftlogical123 [craftlogical123@notlogged] has joined #minecrafthelp
#527 [13:47] <craftlogical123> i need to talk to an epert to help me create a server
#528 [13:47] <mattym> ??> craftlogical123 mp/server-setup
#529 [13:47] <Absol> craftlogical123: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#530 [13:47] <mattym> craftlogical123, You will need to read the page Absol linked.
#531 [13:47] <craftlogical123> thx
#532 [13:50] <craftlogical123> how can i set up a new ip adress for my server, as i don't want to use my computers?
#533 [13:51] <mattym> craftlogical123, You would either need to pay for hosting, or buy a domain name.
#534 [13:51] <craftlogical123> where would i buy it?
#535 [13:51] * lucas [lucas@notlogged] has joined #minecrafthelp
#536 [13:52] <mattym> craftlogical123, That would be up to you to look into.
#537 [13:52] <mattym> craftlogical123, That would be up to you to look into.
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#542 [14:01] <Guest91248> TRYING TO DOWNLOAD LATEST MINECRAFT. KEEP SAYING FILE IS CORRUPTED. ANY FIXES?
#543 [14:02] <mattym> Guest91248, First stop with the caps
#544 [14:02] <mattym> ??> Guest91248 tools/hjt
#545 [14:02] <Absol> Guest91248: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#546 [14:02] <Absol> Guest91248: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#549 [14:03] <veggeta777> hola
#550 [14:03] * Sympathy [Sympathy@notlogged] has joined #minecrafthelp
#551 [14:05] <Sympathy> Hi, I'm having problems logging into my minecraft account. I was thinking it is because of my username change, but it says the account is off the network entirely. Could you check the usernames for a person by the name of "Memphistophiles", with the email of "technicaldifficulties321@gmail.com"?
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#553 [14:06] <thgilfodrol> what is t- rip
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#555 [14:09] <Freedomless> If you go to accounts.mojang.com/passwords or whatever its called. Then you go to request password reset and you enter your email does it change your password?
#556 [14:09] <craftlogical123> yep
#557 [14:09] <mattym> Freedomless, It sends you an email with instructions on how to.
#558 [14:09] * DaftJames [DaftJames@notlogged] has joined #minecrafthelp
#559 [14:10] <Freedomless> But it doesnt change your password unless you take those steps it sent your correct?
#560 [14:10] <Freedomless> you*
#561 [14:10] <thgilfodrol> yeah
#562 [14:10] <thgilfodrol> you have to navigate to the unique link it emails you
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#564 [14:11] <Freedomless> I am still currently locked out, I've waited 3 hours.
#565 [14:11] <DaftJames> Hi all, I am looking for the right contact to talk about an issue regarding recovery of my forgotten account. I have a significant hurdle as I lasck my transaction ID in any of my active email accounts and cannot acces those from years ago when I used to play. Any help pointing me in the right direction would be greatly appreciated! Cheers, James
#566 [14:12] <NR94> Can anyone help me access my account, I cannot log in or receive a lost password
#567 [14:12] <mattym> DaftJames, Do you remember what payment method you used?
#568 [14:12] <mattym> NR94, Are you sure youve checked the correct email, and any spam/junk folders.
#569 [14:12] * veggeta777 [veggeta777@notlogged] has quit. (Quit: Web client closed)
#570 [14:12] <DaftJames> It may have been an expired PayPal account or expired debit card.
#571 [14:12] <DaftJames> Unfortunately...
#572 [14:13] <mattym> ??> DaftJames account/trans-id
#573 [14:13] <Absol> DaftJames: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#574 [14:13] <mattym> DaftJames, Have you checked the page Absol linked.
#575 [14:13] <NR94> I have and i was able to log into a mojang account under the email and it said i do not own the game
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#577 [14:14] <mattym> ??> NR94 account/send-email
#578 [14:14] <Absol> NR94: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#579 [14:14] <Absol> NR94: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#580 [14:15] <craftlogical123> if i use a minecraft versionpast 1.8, my minecraft crashes
#581 [14:15] <DaftJames> mattym, I have and unfortunately I believe I have lost any emails or trace of the transaction since my active financial accounts have now expired or changed
#582 [14:15] <NR94> I reset my mojang password and it still says invalid email or password when i log in... why is that??
#583 [14:16] <mattym> DaftJames, Then there isnt anything you can do. If it was paypal, even if the account isnt used anymore you may still be able to access its history. Other than that, there inst much advice i can give.
#584 [14:16] <craftlogical123> if i use a minecraft versionpast 1.8, my minecraft crashes
#585 [14:17] <mattym> ??> craftlogical123 launcher/crash-log
#586 [14:17] <Absol> craftlogical123: We need to see your crash log, which appears after a crash.
#587 [14:17] <Absol> craftlogical123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#588 [14:17] <DaftJames> Ah, no worries. I wondered if there may have been a way through use of my old and current email addresses to see if I had Minecraft purchased on any of them?
#589 [14:18] <craftlogical123> ok, can i do this later? im on a different computer right now
#590 [14:18] <craftlogical123> a public computer
#591 [14:18] <mattym> craftlogical123, Do it from the computer you have the issue on
#592 [14:19] <craftlogical123> ok
#593 [14:19] <craftlogical123> later
#594 [14:19] <mattym> ??> DaftJames account/forgot-email
#595 [14:19] <Absol> DaftJames: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#597 [14:19] <mattym> DaftJames, Try them all at the link provided.
#598 [14:20] <DaftJames> mattym: Cheers for your help, exactly what I needed. Hopefully I can sort it out, if not, I'll gladly purchase it again. Take it easy!
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#607 [14:38] <ME> I tried to run minecraft with 1 mod and i have given minecraft 7G in the edit profile ptions but still doesnt work wat now?
#608 [14:38] <mattym> ??> ME mods
#609 [14:38] <Absol> ME: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#610 [14:38] <Absol> ME: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#612 [14:39] <ME> ok thanks anyway
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#614 [14:39] * samschaap [samschaap@notlogged] has quit. (Ping timeout: 206 seconds)
#615 [14:40] <SigSau> Minecraft say Not authenticated whit Minecraft.net
#616 [14:40] <SigSau> E
#617 [14:40] <SigSau> What i gonna do now
#618 [14:41] <SigSau> heelo
#619 [14:41] <mattym> ??> SigSau launcher/relog
#620 [14:41] <Absol> SigSau: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#624 [14:43] <yash> Hey, im having trouble accessing my account
#625 [14:44] <yash> i tried to change my pass but it still doesnt work
#626 [14:45] <Liam2016> Minecraft PE on Newer iPad crashes when building terrain. Only works when linked as "Friends" with other iPad which is an older, 3rd generation, iPad.
#627 [14:45] <mattym> Liam2016, What model is your iPad?
#628 [14:45] <mattym> ??> yash login/throttle
#629 [14:46] <Absol> yash: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#630 [14:46] <Absol> yash: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#631 [14:46] * samschaap [samschaap@notlogged] has joined #minecrafthelp
#632 [14:46] <yash> oh
#633 [14:47] <yash> theres no way i can play right now?
#634 [14:47] <mattym> yash, Correct
#635 [14:48] <Liam2016> ipad air model MD785LL/A
#636 [14:49] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#637 [14:50] <mattym> Liam2016, Do you have enough free space on your iPad?
#638 [14:51] <Liam2016> I have 5.15 GB available out of 12.27
#639 [14:52] <mattym> Liam2016, Is it crashing on old maps, or when trying to make a new one?
#640 [14:52] <Liam2016> Both
#641 [14:53] <mattym> Liam2016, Best thing to try would be to reinstall the app, but you will need to back up your worlds if you want to keep them, and to do that on an Apple device will require 3rd party software so you will be on your own to figure that out.
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#644 [14:58] <Liam2016> ok, thank you, i will try that.
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#647 [15:01] <Liam2016> I noticed the other day that while in the car, the terrain would load, no crashing. I just now, turned off wi-fi in settings and now it does not crash. Why is that?
#648 [15:02] <mattym> Liam2016, Do you have other programs still running in the background on the iPad?
#649 [15:05] <Liam2016> I closed all other programs, turned Airplane mode off, it crashed when building terrain. It is something to do with wi-fi, or talking to the other ipad?
#650 [15:05] <Liam2016> Is the other ipad interfering if they are both playing minecraft?
#651 [15:10] <mattym> Liam2016, No, it usually means the hardware is struggling to keep up. Is it possible the iPad was damaged?
#652 [15:19] <Liam2016> when i updated the ipad the crashing started, it was fine before that update.
#653 [15:19] <Liam2016> Sorry, I just remembered the update
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#660 [15:39] * LuisGamer45_yt [LuisGamer45_yt@notlogged] has joined #minecrafthelp
#661 [15:39] <LuisGamer45_yt> hello
#662 [15:39] <LuisGamer45_yt> someone
#663 [15:39] <thgilfodrol> hello
#664 [15:39] <LuisGamer45_yt> are you real mojang worker
#665 [15:40] * LuisGamer45_yt [LuisGamer45_yt@notlogged] has quit. (Client Quit)
#666 [15:40] * LuisGamer45_yt [LuisGamer45_yt@notlogged] has joined #minecrafthelp
#667 [15:40] <thgilfodrol> no, this is a community run minecraft support channel
#668 [15:41] <LuisGamer45_yt> i forgot mi pasword and i donth have acces to mi account anymore
#669 [15:41] * seanpaul123 [seanpaul123@notlogged] has joined #minecrafthelp
#670 [15:41] <LuisGamer45_yt> can you plz help
#671 [15:41] <thgilfodrol> do you remember your email?
#672 [15:42] <LuisGamer45_yt> yes
#673 [15:42] <LuisGamer45_yt> luisgamer34_yt@outlook.com
#674 [15:42] <LuisGamer45_yt> but i donth have to the outlook account and i forgot mi minecraft pasword
#675 [15:42] <LuisGamer45_yt> can yall plz help
#676 [15:43] <thgilfodrol> do you have access to your email account?
#677 [15:43] <LuisGamer45_yt> no sr
#678 [15:43] <LuisGamer45_yt> can yall send me an email trough another account
#679 [15:43] <GreyVulpine> LuisGamer45_yt - You'll need to file a support ticket with Mojang support in order to recover your account. We can do nothing to help you here.
#680 [15:43] <GreyVulpine> LuisGamer45_yt - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#681 [15:44] <LuisGamer45_yt> plz guys\
#682 [15:44] <GreyVulpine> None of us work for Mojang, we do not have access to account information here.
#683 [15:44] <GreyVulpine> You'll need to file a support ticket in order to recover your account
#684 [15:44] <LuisGamer45_yt> can you do it for me
#685 [15:44] <GreyVulpine> Again, nobody here works for Mojang, we have no access to account information
#686 [15:44] <LuisGamer45_yt> what if i migrate mi account
#687 [15:45] <GreyVulpine> As you do not have access to your email, that will not work
#688 [15:45] <LuisGamer45_yt> but how do i submit mi ticker
#689 [15:45] <GreyVulpine> In order to recover your lost account, you'll need to file a support ticket with Mojang Support, please follow the link provided: https://help.mojang.com/customer/portal/emails/new
#690 [15:46] <LuisGamer45_yt> than what do i do
#691 [15:46] <GreyVulpine> Then you wait for Mojang to help you. They'll respond back via email
#692 [15:46] <LuisGamer45_yt> whit what email i donth have acces to it
#693 [15:47] <GreyVulpine> You put down the current contact email in which you do have access to
#694 [15:47] <LuisGamer45_yt> o ok but were do i click in the link that u sended me
#695 [15:47] <GreyVulpine> You need to fill out that form.
#696 [15:47] <LuisGamer45_yt> the big one
#697 [15:48] <GreyVulpine> Yes.
#698 [15:48] <LuisGamer45_yt> the one that ses need to contact us
#699 [15:48] <GreyVulpine> Indeed.
#700 [15:48] <LuisGamer45_yt> o okey
#701 [15:49] <LuisGamer45_yt> were do i get this if i donth have the acces to the account Transaction ID (or order number, gift code or prepaid PIN)
#702 [15:50] <LuisGamer45_yt> Helloooo
#703 [15:50] <GreyVulpine> See the link: "Where can I find this?"
#704 [15:50] <LuisGamer45_yt> yes
#705 [15:50] <GreyVulpine> Click on it, read it
#706 [15:51] <LuisGamer45_yt> ok
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#713 [16:02] <Stimpay> When you request a password reset is it to be located in your inbox?
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#717 [16:06] <Penolopy> I'm trying to summon the Skeleton horse trap, but none of the commands I've found have worked. Any ideas?
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#719 [16:08] <Stimpay> Were can i find If there is a Mojang account registered to mcrthrj@yahoo.com we have sent instructions for how to reset your password. Thanks!
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#721 [16:10] <Penolopy> Nevermind, I finally got it!
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#724 [16:15] <Stimpay> Account is currently on lockout. My password is not working.
#725 [16:15] <Stimpay> I've tryed accounts.mojang.com/passwords it doesnt help.
#726 [16:16] <Stimpay> i've emailed tons of people about it still no help.
#727 [16:18] <Stimpay> ....................
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#729 [16:19] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#730 [16:19] <dateme> How to i get my transaction id from a prepaid card in 2012
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#733 [16:24] <Stimpay> May i get some help? i've been asking for a while?
#734 [16:24] <Stimpay> ...
#735 [16:27] <Stimpay> Fuck this
#736 [16:27] <Absol> Stimpay: Please keep it civil
#737 [16:27] <Stimpay> -.-
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#740 [16:33] <Jack> My account has been stolen
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#749 [16:44] <Mike_Elite> I have a problem. So i wanted to play the beta version of minecraft just for fun and now when I go to play the latest version after 5 seconds of playing it crashes
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#756 [16:47] <DerpyDevil> My minecraft (PC) does not seem to log in, and ive tried to change the pass, ive waited 3 hours but it still does not work
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#769 [17:47] <Haleigh> Hello i was recently hacked and was trying tonchange my email linked to my account but it wont work
#770 [17:47] <mattym> ??> Haleigh account/send-email
#771 [17:47] <Absol> Haleigh: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#772 [17:48] <Absol> Haleigh: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#773 [17:52] * Stimpay [Stimpay@notlogged] has joined #minecrafthelp
#774 [17:53] <Stimpay> anyone on to help.
#775 [17:53] <Stimpay> I've tryed mutiple times to reset my password and it does not work.
#776 [17:53] <Stimpay> i've emailed tons of people about it still no help.
#777 [17:53] <mattym> ??> Stimpay login/throttle
#778 [17:53] <Absol> Stimpay: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#779 [17:53] <Absol> Stimpay: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#780 [17:53] <Stimpay> That website does not work.
#781 [17:54] <Stimpay> what is a login throttle.
#782 [17:54] <mattym> Stimpay, You need to wait 3 hours without trying to log in or change anything.
#783 [17:54] <Stimpay> i've waited about 16
#784 [17:54] <mattym> Stimpay, You said yourself you have been trying it several times. You need to wait for 3 hours without anything minecraft related being done.
#785 [17:55] <Stimpay> several times ya
#786 [17:55] <Stimpay> every 16 hours about
#787 [17:55] <Stimpay> Its been 2 months.
#788 [17:55] <mattym> ??> Stimpay account/send-email
#789 [17:55] <Absol> Stimpay: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#790 [17:55] <Absol> Stimpay: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#791 [17:56] <Stimpay> mattym: i've done that already.
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#797 [18:00] <Labs> Its not working when i request an email change
#798 [18:00] <mattym> Labs, Do what you were told to already.
#799 [18:01] * Julia [Julia@notlogged] has joined #minecrafthelp
#800 [18:02] <Julia> Hi
#801 [18:02] <Julia> Hello
#802 [18:02] <Labs> It didnt work
#803 [18:03] <mattym> Labs, You wont hear back for at least a few days if you filled out the form you were told to.
#804 [18:04] <Labs> It said error at the top of my screen id didnt work
#805 [18:04] <Labs> I retried and it did the samething
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#808 [18:12] <Kittenfactory> Hey guys, I am having an issue with either premissionex and essentials on a sponge server. When people talk this line shows up before their name
#809 [18:13] <Kittenfactory> [<color name='grey'>Guest</color>]
#810 [18:13] <mattym> ??> Kittenfactory mods
#811 [18:13] <Absol> Kittenfactory: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#812 [18:13] <Kittenfactory> Does someone have some insight on this
#813 [18:13] <Absol> Kittenfactory: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#814 [18:14] <Kittenfactory> Ah, alright, my bad
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#817 [18:20] <Nighthawk3131> Hey guys. I am having trouble logging into my Minecraft account. I tried using different passwords and I believe that for some reason it was not migrated over. I played Direwolf20 through Curse client 2 months ago and no issues then.
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#821 [18:37] * r3doctober85 [r3doctober85@notlogged] has joined #minecrafthelp
#822 [18:38] <r3doctober85> Hi All, im having issues migrating my account to mojang. i bought the game even though i already had it and it wont let me migrate either one of them
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#825 [18:39] <Guest2546> Guys I lost my email and password and I dont have my minecraft card anymore. What can I do?
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#827 [18:44] * Shawn7171 [Shawn7171@notlogged] has joined #minecrafthelp
#828 [18:45] <Shawn7171> I can't access my mine craft account because I have no longer access to that account and i can't remember my security questions
#829 [18:52] * Cici [Cici@notlogged] has joined #minecrafthelp
#830 [18:53] <Cici> I made a Minecraft account in 2011. I have the verification emails in my email box. I tried to log in today and it said my account didnt exist
#831 [18:55] <Cici> I know my username (of course) the email linked to it and i am looking at my transaction ID currently
#832 [18:56] <urielsalis> Cici, what is your username?
#833 [18:56] <urielsalis> Cici, (AND DONT POST YOUR TRANSACTION ID HERE)
#834 [18:56] <Cici> DaftGirlCC
#835 [18:57] <urielsalis> Cici, I see that the account exists, it may have changed email
#836 [18:57] <urielsalis> Cici, if thats the case, you will have to email Mojang
#837 [18:57] <urielsalis> ??> Cici account/send-mail
#838 [18:57] <urielsalis> ??> Cici account/email
#839 [18:57] <urielsalis> ??> Cici mojang/email
#840 [18:57] <Absol> Cici: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#841 [18:57] <Absol> Cici: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#842 [18:58] <Cici> Okay. I'm glad to know it still exists. I will email them in hopes of getting my account information back. I've been trying to log in for weeks now haha
#843 [18:58] * urielsalis tips hat
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#844 [19:02] * Flong [Flong@notlogged] has joined #minecrafthelp
#845 [19:03] <Flong> My account got hacked and they changed my name to FlongIsGay how do I change it back
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#847 [19:17] * KingAndQueens11 [KingAndQueens11@notlogged] has joined #minecrafthelp
#848 [19:17] <KingAndQueens11> Hello
#849 [19:17] <KingAndQueens11> I am having a pixel format error
#850 [19:17] <KingAndQueens11> Is there anyone that can help me out with this.
#851 [19:17] <KingAndQueens11> http://paste.ubuntu.com/23514439/
#852 [19:18] <KingAndQueens11> Pasted is my dxdiag report
#853 [19:21] * Asd [Asd@notlogged] has joined #minecrafthelp
#854 [19:21] <urielsalis> KingAndQueens11, download and install https://downloadcenter.intel.com/download/26347
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#856 [19:34] * Mark [Mark@notlogged] has joined #minecrafthelp
#857 [19:35] <Mark> how to run minecraft
#858 [19:35] * asrian2009rock [asrian2009rock@notlogged] has joined #minecrafthelp
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#862 [19:43] * Cici [Cici@notlogged] has quit. (Ping timeout: 195 seconds)
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#864 [19:48] <Trayton> I am unable to access account at all (even did the reset and it sent email but still wont let me in!
#865 [19:58] <Andrio> ??> Trayton login/throttle
#866 [19:58] <Absol> Trayton: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#867 [19:58] <Absol> Trayton: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#868 [19:58] <Trayton> Ugh that sorta sucks my son is trying to do a project for school
#869 [19:59] <Andrio> o
#870 [20:01] <Trayton> Thank you though for you rhelp
#871 [20:01] <Trayton> Can I ask one other thing?
#872 [20:01] <Andrio> sure.
#873 [20:02] <Trayton> I bought 3 accounts I dont remember the other 2 if I send you private message of the paypal invoice can you assist me at all?
#874 [20:02] <Trayton> This is from years ago mind you
#875 [20:02] <Andrio> No, only Mojang would be able to help with that.
#876 [20:02] <Andrio> ??> Trayton Mojang/email
#877 [20:02] <Absol> Trayton: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#878 [20:02] <Absol> Trayton: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#879 [20:03] * Phoibi [Phoibi@notlogged] has joined #minecrafthelp
#880 [20:03] <Trayton> Thanks
#881 [20:04] <Phoibi> okay, im trying too access mt minecraft account but I forgot my old email too the account AND its saying my password is incorrect ive been stuck on this website for hours trying too find out how too fix this.
#882 [20:04] * aaron [aaron@notlogged] has joined #minecrafthelp
#883 [20:04] <Andrio> ??> Phoibi account/forgot-email
#884 [20:04] <Absol> Phoibi: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#885 [20:05] <aaron> is anyone having issues with an account youve owned for years and it saying you dont own a copy
#886 [20:05] <Andrio> aaron, that's quite common actually.
#887 [20:05] <Andrio> Are you sure you're using the correct email address?
#888 [20:05] <Phoibi> thats the thing, the enail was made when I was like 14 im 19 now my parents made it for me and I cant even remember i,
#889 [20:06] <Phoibi> minecraft has changed all I needed a year ago was pretty much just my username and password but I forgot that too,
#890 [20:06] <aaron> what should i do ive used the correct email and it says i dont own a copy and ive linked my minecraft with mojang
#891 [20:06] <Andrio> Phoibi, maybe they can.
#892 [20:06] <Andrio> aaron, is it possible your account was stolen?
#893 [20:07] <Andrio> ??> aaron account/send-email
#894 [20:07] <Absol> aaron: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#895 [20:07] <Absol> aaron: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#896 [20:07] <aaron> do they normally close the account if its stolen
#897 [20:07] <Andrio> No.
#898 [20:08] <aaron> well i wont have the transaction code as i have the account for several years now'
#899 [20:08] <Andrio> and?
#900 [20:08] <aaron> do you know if there is a number i can call for my problem
#901 [20:08] <Andrio> Mojang doesn't have one...
#902 [20:09] <aaron> ok well thanks for yalls time i will keep trying to get in
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#907 [20:11] * minecraftgamer [minecraftgamer@notlogged] has joined #minecrafthelp
#908 [20:11] <minecraftgamer> Hello
#909 [20:12] <minecraftgamer> I need help with a Minecraft prepaid card
#910 [20:13] <Andrio> What happened?
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#915 [20:30] * Lego [Lego@notlogged] has joined #minecrafthelp
#916 [20:32] <Lego> Hey I'm having trouble staying logged into 1.9+ servers on my PC
#917 [20:32] <Andrio> What happens?
#918 [20:33] <Lego> It always disconnects me every minute or so with messages like "incorrect header check" or "packet size is below the server threshol"d
#919 [20:33] <Andrio> Is your client modded?
#920 [20:33] <Lego> I use optifine, but it does it when I don't use optifine too
#921 [20:34] <Andrio> hm
#922 [20:34] <Andrio> Try mctest.ae97.net.
#923 [20:34] <Andrio> see if it happens where.
#924 [20:34] <Lego> I tried reinstalling but that didn't work, and 1.8 down works
#925 [20:34] <Lego> Ok
#926 [20:34] <Lego> I can't rn tho
#927 [20:35] <Andrio> oh?
#928 [20:35] * CoolGaMer [CoolGaMer@notlogged] has joined #minecrafthelp
#929 [20:35] * guest1212 [guest1212@notlogged] has joined #minecrafthelp
#930 [20:35] <CoolGaMer> Hello
#931 [20:35] <CoolGaMer> I need some support with a Minecraft prepaid card
#932 [20:36] * Kittenfactory [Kittenfactory@notlogged] has quit. (Quit: Web client closed)
#933 [20:36] <Andrio> cooldude, what happened?
#934 [20:36] <Andrio> CoolGaMer, what happened?
#935 [20:36] <CoolGaMer> Yes, can I PM you pls
#936 [20:36] <Andrio> ??> CoolGaMer scold/PM
#937 [20:36] <Absol> CoolGaMer: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#938 [20:36] <Andrio> do you need Mojang support?
#939 [20:37] <CoolGaMer> I need some help with a prepaid card and some help with the software
#940 [20:37] <Andrio> ok, ask away.
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#942 [20:38] * Lego [Lego@notlogged] has quit. (Ping timeout: 195 seconds)
#943 [20:38] <Lego_> Think I got disconnected, back
#944 [20:38] <CoolGaMer> Yes, so I bought a prepaid card from Target and then I had to reset my PC, and of course the software is gone, how do I reinstall it
#945 [20:38] <Andrio> CoolGaMer, download it from https://minecraft.net/download.
#946 [20:38] <CoolGaMer> Like it's been 1 year and I don't really remember Minecraft, I was new
#947 [20:38] <Andrio> mm
#948 [20:38] <Lego_> CoolGamer try gettin it from minecraft.net
#949 [20:38] <CoolGaMer> Are you from Mojang support
#950 [20:39] <Andrio> no.
#951 [20:39] <CoolGaMer> Oh
#952 [20:39] <CoolGaMer> About the prepaid card
#953 [20:39] <CoolGaMer> This may be a stupid question, is that ok
#954 [20:39] <CoolGaMer> This may be a stupid question, is that ok
#955 [20:39] * CoolGaMer [CoolGaMer@notlogged] has left #minecrafthelp
#956 [20:39] <Andrio> Or maybe not...
#957 [20:39] * CoolGaMer [CoolGaMer@notlogged] has joined #minecrafthelp
#958 [20:39] <CoolGaMer> Sorry got disconnected
#959 [20:39] <Lego_> How do I scroll down on here...
#960 [20:40] <Andrio> Lego_, are you at the PC that's having trouble?
#961 [20:40] <Andrio> uh
#962 [20:40] <Andrio> same way you would anywhere else?
#963 [20:40] <Lego_> No
#964 [20:40] <CoolGaMer> Hello
#965 [20:40] <Andrio> mm
#966 [20:40] <Lego_> Sry on an iPod
#967 [20:40] <CoolGaMer> Can I ask a question about the prepaid card
#968 [20:40] <Andrio> Lego_, come back when you have access to it, then.
#969 [20:40] <Andrio> CoolGaMer, sure.
#970 [20:40] <Lego_> Ok I will, thank you anyway
#971 [20:40] <CoolGaMer> This may be a stupid question, but I cant find the prepaid card, is there any other way I can fix this
#972 [20:41] <Andrio> oh.
#973 [20:41] <Andrio> CoolGaMer, do you know your Mojang account info?
#974 [20:41] <CoolGaMer> Umm again I reset my PC
#975 [20:41] <CoolGaMer> I can make a new one, would that work
#976 [20:41] <Andrio> So?
#977 [20:41] <Andrio> CoolGaMer, well, you can make another one, but you'd have to buy another copy of Minecraft for it.
#978 [20:42] <CoolGaMer> I bought the card at Target
#979 [20:42] <Andrio> Was your Mojang account info stored on your PC?
#980 [20:42] <CoolGaMer> Would I have to buy another card
#981 [20:42] <CoolGaMer> Yes it was but it got deleted
#982 [20:42] <Andrio> Ah.
#983 [20:42] * Lego_ [Lego_@notlogged] has quit. (Client Quit)
#984 [20:42] <CoolGaMer> So I'm looking for other support options
#985 [20:42] <Andrio> I recommend Dropbox, or another cloud storage service for that sort of thing, along with KeePass (http://keepass.info/)
#986 [20:42] <CoolGaMer> But I didn't store it there
#987 [20:43] <CoolGaMer> What if I find the card
#988 [20:43] * jcswift94 [jcswift94@notlogged] has joined #minecrafthelp
#989 [20:43] <CoolGaMer> Or if I have the card number, would that help me in any way
#990 [20:43] <Andrio> Then you can ask Mojang for help, using the code on it as proof of purchase
#991 [20:43] <Andrio> ??> CoolGaMer account/forgot-email
#992 [20:43] <Absol> CoolGaMer: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#993 [20:43] <CoolGaMer> Does Mojang have a telephone number
#994 [20:43] <jcswift94> i cant login ive tryed 3 times to reset my password and that does not work..any help??
#995 [20:44] <Andrio> CoolGaMer, no.
#996 [20:44] <CoolGaMer> Or how do i get in touch with the customer support
#997 [20:44] <Andrio> jcswift94, did you get the email?
#998 [20:44] <Andrio> ??> CoolGaMer Mojang/email
#999 [20:44] <jcswift94> yes
#1000 [20:44] <Absol> CoolGaMer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1001 [20:44] <Absol> CoolGaMer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1002 [20:44] <Andrio> ??> jcswift94 login/throttle
#1003 [20:44] <Absol> jcswift94: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1004 [20:44] <Absol> jcswift94: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1005 [20:44] <CoolGaMer> Thank you
#1006 [20:44] <CoolGaMer> Bye
#1007 [20:44] <Andrio> Bye~
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#1010 [20:48] <Blarossa> my minecraft wont let me login with my account. It statesSunCertPathBuilderException: unable to find valid certification path to requested target
#1011 [20:49] <Blarossa> @absol my minecraft wont let me login with my account. It statesSunCertPathBuilderException: unable to find valid certification path to requested target
#1012 [20:50] <Andrio> ??> Blarossa win/hosts
#1013 [20:50] <Absol> Blarossa: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1014 [20:50] <Absol> Blarossa: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#1015 [20:51] <Blarossa> ok
#1016 [20:52] <Blarossa> http://paste.ubuntu.com/23514749/
#1017 [20:52] * guest1212 [guest1212@notlogged] has quit. (Quit: Web client closed)
#1018 [20:52] <Andrio> mm
#1019 [20:52] <Andrio> ??> Blarossa win/hosts/edit
#1020 [20:52] <Absol> Blarossa: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1021 [20:52] <Absol> Blarossa: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1022 [20:52] <Andrio> Blarossa, delete the contents of that file.
#1023 [20:54] <Blarossa> ok
#1024 [20:55] <Blarossa> is it fine now
#1025 [20:55] <Andrio> Should be.
#1026 [20:55] <Blarossa> thx alot
#1027 [20:56] <Andrio> no problem.
#1028 [20:56] <Blarossa> are u sure
#1029 [20:57] <Andrio> Of what?
#1030 [20:58] <Blarossa> it says unkonw pass or username now
#1031 [20:58] <Andrio> Did you buy Minecraft?
#1032 [20:58] <Blarossa> yes i did
#1033 [20:58] <Andrio> ok
#1034 [20:58] <Andrio> What's your profile name?
#1035 [20:59] <Blarossa> AUTISM
#1036 [20:59] <Blarossa> sorry my friend changed it
#1037 [20:59] <Andrio> o...k.
#1038 [20:59] <Andrio> ah
#1039 [20:59] <Andrio> You should be using your email address to log in then. Are you?
#1040 [20:59] <Blarossa> yes
#1041 [20:59] <Andrio> Tried resetting your password?
#1042 [21:00] <Blarossa> im trying now
#1043 [21:00] <Blarossa> doesnt work
#1044 [21:00] <Blarossa> ecverything is correct
#1045 [21:01] <Andrio> Did you get the email?
#1046 [21:01] <Blarossa> yes
#1047 [21:01] <Andrio> mm
#1048 [21:01] <Andrio> ??> Blarossa login/throttle
#1049 [21:01] <Absol> Blarossa: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1050 [21:01] <Absol> Blarossa: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1051 [21:01] <Blarossa> oh ok that sucks
#1052 [21:01] <Andrio> mm
#1053 [21:01] <Blarossa> was my account kacked
#1054 [21:01] <Blarossa> hacked
#1055 [21:02] <Andrio> Well, as your 'friend' changed the name, it must have been.
#1056 [21:02] <Blarossa> ok thx then
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#1061 [21:36] <Lilly_> Hello
#1062 [21:37] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1063 [21:37] <Lilly_> I need help with opening minecraft, it says i need to update my graphics driver, but when i tried to find witch one it didnt say
#1064 [21:37] <mattym> Lilly_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1065 [21:38] <Lilly_> I do
#1066 [21:38] <Lilly_> can i trust you?
#1067 [21:39] <mattym> Lilly_, Yes, and it contains no personal info
#1068 [21:39] <Lilly_> ok
#1069 [21:39] <Lilly_> http://paste.ubuntu.com/23514910/
#1070 [21:40] <mattym> Lilly_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1071 [21:40] <Lilly_> how do i go back to windows 7?
#1072 [21:41] <mattym> Lilly_, You can google the instructions, if you dont think its something you can do, take the computer to a computer store that offers a downgrade and backup service.
#1073 [21:41] <Lilly_> ok
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#1077 [21:59] <Frogerman1234> I tried to install Minecraft and my computer told me that "Minecraft" is not a valid short file name
#1078 [21:59] <Frogerman1234> I tried to install Minecraft and my computer told me that "Minecraft" is not a valid short file name
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#1084 [22:07] <Frogerman1234> i tried to install minecraft and it told me "Minecraft" is not a valid short file name
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#1093 [22:15] <Audevan> I need help with my account
#1094 [22:15] <thgilfodrol> what is the issue with your account?
#1095 [22:16] <Audevan> I bought Minecraft earlier this year and it only says play demo now. I played it for a good 3 or 4 months too. I still have the gift card and everything for it.
#1096 [22:16] <CubeTheThird> Audevan, what is your minecraft username?
#1097 [22:16] <Audevan> I've tried almost everything now
#1098 [22:16] <Audevan> It's Audevan
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#1100 [22:17] <CubeTheThird> Audevan, can you login to account.mojang.com/me ?
#1101 [22:17] <Audevan> yes one moment
#1102 [22:18] <Audevan> Alright it says I dont even have it now
#1103 [22:18] <CubeTheThird> Audevan, then you're most likely logging in with the wrong email
#1104 [22:19] <Audevan> I've tried all three of them I could have even used and they all do the same
#1105 [22:19] <CubeTheThird> Audevan, none of them show your username on account.mojang.com/me ?
#1106 [22:20] <Audevan> What do you mean by that?
#1107 [22:21] <CubeTheThird> Audevan, have you tried logging into the website with all of your emails?
#1108 [22:21] <CubeTheThird> Audevan, the correct one will show you your username on the page
#1109 [22:21] <Audevan> YEs and they all yeild the same results, on the site and the launcher. THe launcher, they all say play demo, and the sight says nothing
#1110 [22:22] <Audevan> site*
#1111 [22:23] <CubeTheThird> Audevan, can you search your emails from a confirmation email from the account purchase?
#1112 [22:23] <Audevan> it was probably deleted long long ago
#1113 [22:24] <Audevan> Thats the big issue
#1114 [22:24] * AdamK [AdamK@notlogged] has joined #minecrafthelp
#1115 [22:24] <AdamK> Hey guys n gals! I just installed windows 10 and attempted to install Minecraft. It gets all the way to the end of the download, lets me click play and then gives me a bunch of errors
#1116 [22:25] <CubeTheThird> Audevan, what method of payment did you use for the purchase?
#1117 [22:25] <CubeTheThird> AdamK, is there a crash report?
#1118 [22:25] <AdamK> Yes, shall I paste it?
#1119 [22:25] <CubeTheThird> AdamK, paste it onto http://paste.ubuntu.com and give the URL here.
#1120 [22:26] <Audevan> The minecraft card bought in stores
#1121 [22:26] <CubeTheThird> Audevan, do you still have the card?
#1122 [22:26] <AdamK> http://paste.ubuntu.com/23515054/
#1123 [22:26] <Audevan> Yes
#1124 [22:26] <CubeTheThird> AdamK, do you have a dxdiag report?
#1125 [22:26] <AdamK> I can get one
#1126 [22:26] <CubeTheThird> Audevan, ok. You can use the ID on the card as proof of purchase, and contact Mojang:
#1127 [22:27] <CubeTheThird> ??> Audevan mojang/email
#1128 [22:27] <Absol> Audevan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1129 [22:27] <Absol> Audevan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1130 [22:27] <CubeTheThird> AdamK, send a link to one please
#1131 [22:27] <AdamK> running now, will send shortly
#1132 [22:27] <Audevan> Okay\\
#1133 [22:28] <AdamK> I saved it in a .txt file, how do I get it to you CubeTheThird?
#1134 [22:28] <CubeTheThird> AdamK, paste it onto http://paste.ubuntu.com
#1135 [22:28] <AdamK> oh, LOL
#1136 [22:28] <CubeTheThird> :p
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#1138 [22:29] <AdamK> http://paste.ubuntu.com/23515059/
#1139 [22:29] <CubeTheThird> AdamK, is that a laptop?
#1140 [22:29] <AdamK> FYI This is a freshly built, brand new computer
#1141 [22:29] <AdamK> Desktop
#1142 [22:29] <CubeTheThird> hmm interesting
#1143 [22:30] <AdamK> Do you not see any issues?
#1144 [22:30] <CubeTheThird> AdamK, well I'm curious. Do you have 2 monitors plugged in?
#1145 [22:30] <AdamK> Negative, 1
#1146 [22:30] <AdamK> HDMI
#1147 [22:31] <CubeTheThird> AdamK, hmm ok. Dono if it's actually a problem or not, but your report lists both your dedicated GPU and the integrated GPU from your CPU
#1148 [22:31] <AdamK> Could it be a drive issue?
#1149 [22:31] <AdamK> OHHHHH
#1150 [22:31] <CubeTheThird> AdamK, normally with desktops, the integrated is disabled
#1151 [22:31] <AdamK> Yea, my CPU has a graphics GPU in it..
#1152 [22:31] <AdamK> how doth I disable it?
#1153 [22:31] <CubeTheThird> AdamK, before that, I'm gonna have you install a driver update. One sec
#1154 [22:32] <AdamK> roger
#1155 [22:32] <CubeTheThird> AdamK, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1156 [22:33] <AdamK> ohh, i can disable it in the BIOS, duhhh... I should have known that
#1157 [22:33] <CubeTheThird> AdamK, wait.. you said this is a new PC?
#1158 [22:33] <AdamK> I ran the AMD driver check already, and it's up to date
#1159 [22:33] <AdamK> yes
#1160 [22:33] <CubeTheThird> AdamK, btw the driver checks are total crap
#1161 [22:33] <AdamK> new HD, SSD, MOBO, CPU
#1162 [22:33] <AdamK> oh?
#1163 [22:33] <CubeTheThird> they like never work
#1164 [22:34] <AdamK> oh, well it was AMD's driver check, but I will try your way
#1165 [22:34] <CubeTheThird> AdamK, but I'm very surprised you installed a "Radeon HD 6700"
#1166 [22:34] <CubeTheThird> AdamK, AMD discontinued support for that card a year ago
#1167 [22:34] <AdamK> well, I didnt have the cash for a new GPU :(
#1168 [22:34] <AdamK> blew it all on the other stuff
#1169 [22:35] <CubeTheThird> how much did it cost?
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#1171 [22:35] <AdamK> The build?
#1172 [22:35] <CubeTheThird> AdamK, no, just the GPU
#1173 [22:35] <AdamK> oh, the one I have now, I bought brand new a few years ago
#1174 [22:35] <CubeTheThird> ah
#1175 [22:36] <AdamK> 250 something at the time
#1176 [22:36] <CubeTheThird> ya makes sense
#1177 [22:36] <AdamK> I had to leach this GPU from my old puter
#1178 [22:36] <CubeTheThird> figured as much
#1179 [22:37] <AdamK> ugh, my internet is being slow as molasses right now..
#1180 [22:40] <AdamK> installing catalyst suite now
#1181 [22:41] <pie_flavor> lol
#1182 [22:41] <pie_flavor> for once i need a minecrafthelp of my own
#1183 [22:42] <pie_flavor> 4java.nio.file.InvalidPathException: Illegal char <:> at index 2: /C:/Users/Adam/Documents/TestServer/minecraft_server.1.10.2.jar
#1184 [22:44] <AdamK> so, CubeTheThird, do you think disabling the onboard GPU will fix the issue?
#1185 [22:46] <Andrio> How'd you get that?
#1186 [22:47] <CubeTheThird> AdamK, worth trying
#1187 [22:47] <AdamK> okie doke
#1188 [22:47] <pie_flavor> wait, nvm lol
#1189 [22:47] <pie_flavor> it's probably a problem with sponge
#1190 [22:47] <CubeTheThird> lol
#1191 [22:47] <pie_flavor> and #wedontsupportmods
#1192 [22:47] * CubeTheThird gives pie_flavor a mop
#1192 [22:47] <Andrio> h
#1193 [22:47] <Andrio> m
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#1196 [23:33] <Joya> hi
#1197 [23:33] <RadDad> hi
#1198 [23:33] <Joya> help
#1199 [23:33] <pie_flavor> hi
#1200 [23:33] <pie_flavor> i can help
#1201 [23:34] <Joya> my minecraft wont load wtf
#1202 [23:34] <pie_flavor> what happens when you try?
#1203 [23:34] <Joya> It crashes and does the sorry for inconvinoence thingy
#1204 [23:35] <pie_flavor> do what absol says
#1205 [23:35] <pie_flavor> ??> Joya launcher/crash-log
#1206 [23:35] <Absol> Joya: We need to see your crash log, which appears after a crash.
#1207 [23:35] <Absol> Joya: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1208 [23:36] <Joya> k brb
#1209 [23:40] <Joya> http://paste.ubuntu.com/23515264/
#1210 [23:40] <Joya> Did i do it
#1211 [23:40] <pie_flavor> yes
#1212 [23:40] <Joya> what now
#1213 [23:40] <pie_flavor> now i need another report
#1214 [23:40] <pie_flavor> ??> Joya win/dxdiag
#1215 [23:40] <Absol> Joya: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1216 [23:50] <Joya> now what
#1217 [23:50] <pie_flavor> put the link in chat
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#1219 [23:50] <Joya> http://paste.ubuntu.com/23515292/
#1220 [23:51] <pie_flavor> let's see
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#1222 [23:52] <pie_flavor> Joya: Download and install this driver: http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1223 [23:52] <pie_flavor> then reboot your computer.
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#1225 [23:54] <Joya> ok brb
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