#1 [00:04] * NationsHD [NationsHD@notlogged] has joined #minecrafthelp
#2 [00:05] <NationsHD> Can anyone please help me with this issue - http://paste.ubuntu.com/23515407/
#3 [00:06] <pie_flavor> NationsHD: Download and install this driver: http://www.nvidia.com/download/driverResults.aspx/110262/en-us
#4 [00:09] <NationsHD> Downloading now. Are there on-screen instructions I follow?\
#5 [00:12] <pie_flavor> I can't say; I've never installed an Nvidia driver before.
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#7 [00:23] <Joya> I restarted my computer now what?
#8 [00:23] <pie_flavor> try minecraft again
#9 [00:23] <Joya> it didnt work
#10 [00:24] <pie_flavor> the same error?
#11 [00:25] <Joya> idk maybe
#12 [00:28] <Joya> https://paste.ubuntu.com/23515565/
#13 [00:28] <pie_flavor> botheration
#14 [00:28] <pie_flavor> i don't know this one
#15 [00:28] <Joya> what
#16 [00:28] <pie_flavor> other helpers might but i don't think they're on right now
#17 [00:29] <Joya> kms
#18 [00:29] <pie_flavor> 4error: you do not have permission to perform "/kill"
#19 [00:30] <Joya> cries in spanish
#20 [00:32] <pie_flavor> Joya: ay you got windows 10
#21 [00:32] * Lem|AFK [Lem|AFK@notlogged] has quit. (Quit: Connection closed for inactivity)
#22 [00:32] <pie_flavor> that means you could download and install Minecraft Windows 10 edition
#23 [00:32] <pie_flavor> it's basically glorified pocket edition but it's still minecraft
#24 [00:34] <Joya> *throws up*
#25 [00:35] * pie_flavor uses the /me command
#25 [00:35] <Joya> EW pocket edition
#26 [00:35] <pie_flavor> eh
#27 [00:35] <pie_flavor> it's gotten better
#28 [00:35] <Joya> nooooooooooooo
#29 [00:35] <pie_flavor> their pistons can push chests
#30 [00:35] <Joya> kms
#31 [00:35] <Joya> dies
#32 [00:35] <pie_flavor> 4error: you do not have permission to perform "/kill"
#33 [00:35] <Joya> lord help me
#34 [00:36] <pie_flavor> not even god has control over that confounded contraption
#35 [00:37] <pie_flavor> PE 1.0 is coming soon with the ender dragon
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#39 [00:55] <mattym> ??> Joya win/reinst
#40 [00:55] <Absol> Joya: You may need to reinstall the locally installed files that Minecraft puts into place.
#41 [00:55] <Absol> Joya: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#42 [00:55] <mattym> Joya, Try the instructions Absol wrote
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#56 [03:18] <Poddop> hey, i click the play button in the launcher when switching to 1.11, and it doesnt even start downloading
#57 [03:19] <Poddop> it says to restart my launcher, but it doesnt update
#58 [03:19] <Poddop> i launch from launch.jar
#59 [03:19] <Poddop> launcher.jar*
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#64 [04:39] <Renzo> Is there any way to update my current Single player world from 1.10.2 to 1.11 I basically want to copy my world and paste it in the folder for a 1.11 world. possible?
#65 [04:51] <techno156> You could try that, but some things might not work properly, or be broken
#66 [04:52] <techno156> Should be mostly okay, though, since not much has been added or changed in terms of blocks
#67 [04:52] <Renzo> idk i just launched my game in 1.11 and it updated itself idk lol
#68 [04:53] <Lutzee> Yes, the game will auto update worlds to new versions, but any areas you have already explored will not have any new features
#69 [04:53] <Lutzee> You'll have to go generate more map to find the new stuff
#70 [04:55] <techno156> As I recall, there are no new worldgen features in 1.11
#71 [04:55] <techno156> Other than Llamas
#72 [04:55] <techno156> (but they're not blocks)
#73 [05:04] <Lutzee> the mansion thing techno156
#74 [05:04] <Lutzee> Woodland mansion
#75 [05:04] <techno156> Isn't that 1.10?
#76 [05:05] <Lutzee> Nope
#77 [05:06] <Lutzee> http://minecraft.gamepedia.com/1.11#World_generation
#78 [05:06] <techno156> huh
#79 [05:19] * Eden [Eden@notlogged] has joined #minecrafthelp
#80 [05:19] <Eden> hi, everytime i try to launch minecraft, it crashes
#81 [05:19] <Eden> i have the crash report link if you need it
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#84 [05:27] <cps> I downloaded minecraft a few years ago and just redownloaded it onto a different laptop and every time i try to play minecraft when i click (Play) it crashes.
#85 [05:28] <Chromaryu> ??> cps win/dxdiag
#86 [05:28] <Absol> cps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#87 [05:28] <cps> ok thx
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#90 [05:51] <Shin0Me> hello i can't open Minecraft at all can anyone help me
#91 [05:53] <Shin0Me> it keeps saying java has stopped working and when i go on details of the problem it shows me this
#92 [05:53] <Chromaryu> Define this
#93 [05:53] <Shin0Me> Problem signature: Problem Event Name: APPCRASH Application Name: java.exe Application Version: 8.0.25.18 Application Timestamp: 54345ca0 Fault Module Name: atiumd64.dll Fault Module Version: 21.19.151.3 Fault Module Timestamp: 57f457e4 Exception Code: c000001d Exception Offset: 000000000013dd51 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1048 Additional Information 1: ff18 Additional Information 2: ff18ee034e64871eaa08600be8f
#94 [05:54] <Shin0Me> Additional Information 4: 3563c4a9c605578b0d2ef63c6f4c2980
#95 [05:54] <Chromaryu> ...
#96 [05:54] <Chromaryu> ??> Shin0Me launcher/log
#97 [05:54] <Absol> Shin0Me: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#98 [05:54] <Absol> Shin0Me: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#99 [05:55] <Shin0Me> i can't open the launcher that is my problem
#100 [05:55] <Shin0Me> when i double click on minecraft this shows up
#101 [05:55] <Shin0Me> :(
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#104 [05:57] <Shin0Me> anyone has any idea how can i fix this error?
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#108 [05:58] <Chromaryu> ??> Shin0Me win/reinst
#109 [05:58] <Absol> Shin0Me: You may need to reinstall the locally installed files that Minecraft puts into place.
#110 [05:58] <Absol> Shin0Me: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#111 [06:02] <Shin0Me> ok i'll try this now
#112 [06:04] <Shin0Me> Chromaryu: i reinstalled my windows last night if that's what you are asking
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#114 [06:06] * Minecraft is now known as Guest59281
#115 [06:06] <Guest59281> hello why the latest version of mcpe isn't supported in my samsung s3 mini
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#118 [06:08] * Minecraft is now known as Guest63257
#119 [06:09] <Guest63257> hello there why the latest version of MCPE isn't supported in my samsung s3 mini
#120 [06:10] <Guest63257> my android version is 4.1.2
#121 [06:11] <Chromaryu> (Idc... We are not Mojang)
#122 [06:12] <Guest63257> hey anyone who still there?
#123 [06:12] * Naem [Naem@notlogged] has joined #minecrafthelp
#124 [06:12] <Chromaryu> Guest63257, We don't know, We aren't mojang
#125 [06:12] <Guest63257> what do you mean?
#126 [06:13] <Guest63257> is this for minecraft
#127 [06:13] <Naem> Hi guys, I got problems with a modpack, it crashes on loading the single player world. I'm not enough into it to understand the errorlog, can i link it here?
#128 [06:14] <Chromaryu> ?? mods
#129 [06:14] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#130 [06:14] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#131 [06:14] <Guest63257> I mean is these group chat is for minecraft concerns?
#132 [06:14] * Guest63257 [Guest63257@notlogged] has quit. (Quit: Web client closed)
#133 [06:14] <Chromaryu> Yes, But we are community
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#137 [06:30] <fistmejev> hello, i want to get access to my minecraft/mojang account, but at first when i attempted my log in i wasn't able to and i did use the right username e-mail and password. and when that didn't work i've decided to reset my password, but that didn't work either!!!! EXPLAIN NOW
#138 [06:31] <fistmejev> i am using my same username here as i'm using in game
#139 [06:31] <Chromaryu> ??> fistmejev login/throttle
#140 [06:31] <Absol> fistmejev: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#141 [06:31] <Absol> fistmejev: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#142 [06:31] <Chromaryu> Explained.
#143 [06:32] <fistmejev> k
#144 [06:32] <fistmejev> 3 hours?? why so
#145 [06:32] <Chromaryu> to safety?
#146 [06:33] <fistmejev> why not 30 minutes?
#147 [06:33] <fistmejev> instead
#148 [06:33] <Chromaryu> Idk
#149 [06:33] <Chromaryu> For safety. 3 hour is better...
#150 [06:33] <Chromaryu> For protecting from BruteForcing
#151 [06:33] <fistmejev> oh, you can give them that as a tip, bcuz 30 min cooldown is enough safety
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#153 [06:34] <fistmejev> well fuck you then
#154 [06:34] <Absol> fistmejev: Please keep it civil
#155 [06:34] <Chromaryu> fistmejev, FYI, we aren't mojang
#156 [06:34] <fistmejev> ok
#157 [06:34] <fistmejev> sry
#158 [06:34] <Andrio> We don't know what the exact timeout is.
#159 [06:34] <Chromaryu> ^
#160 [06:34] <fistmejev> i thought you were
#161 [06:34] <Andrio> It could be as small as 15 minutes.
#162 [06:34] <fistmejev> im sorry
#163 [06:34] <fistmejev> my bad
#164 [06:34] <fistmejev> my bad
#165 [06:35] * fistmejev [fistmejev@notlogged] has left #minecrafthelp
#166 [06:39] <techno156> Most likely it goes up per consecutive failed attempt
#167 [06:39] <Chromaryu> lol
#168 [06:39] <Andrio> Yeah.
#169 [06:40] <Chromaryu> O_O
#170 [06:40] <Chromaryu> ?? butthurt
#171 [06:40] <Absol> butthurt: Mad? Upset nobody will listen to your conspiracy theory? We'd love to hear about it: http://anonsource.org/p/sgallery/pics/gyyhsni2z4jv/r2hmu.jpg
#172 [06:41] <Chromaryu> ^ that pic doesn't exist, instead, it'll show some random pages
#173 [06:41] <techno156> ( o_o)
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#175 [06:41] <techno156> That's a new one
#176 [06:41] <techno156> Either that, or I've not seen it before. (Most likely the latter)
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#187 [07:33] <saolkanki1> http://paste.ubuntu.com/23516809/
#188 [07:34] * Dyno_Gamer [Dyno_Gamer@notlogged] has joined #minecrafthelp
#189 [07:34] <Dyno_Gamer> eu quero ajuda
#190 [07:35] <Dyno_Gamer> eu nao fou falar em ingles
#191 [07:35] <saolkanki1> relatório de acidente dá-me o erro) você pode reproduzir
#192 [07:36] <Dyno_Gamer> ontem eu entrei aqui para falar que um raker me pegou a minha conta e nao sei mais oq eu faso
#193 [07:37] <Dyno_Gamer> olha oq ele me pasosu depois Meu amigo idiota e-mail você e que não vai acontecer você não vai ter sua conta de volta, a menos que você paga neste site http://buy.gommehd.net/category/23742 você vai colocar o nome SwallowCum e pagar o pacote de tempo de vida de 100 euros E vá em http://buy.gommehd.net/category/390295 e pague então o pacote de 10 euro. Isso é final Você tem 24 horas. Todos os detalhes que você viu a
#194 [07:37] <saolkanki1> obrigado
#195 [07:38] <Dyno_Gamer> eu tenho a key original e quero ela de vouta
#196 [07:38] * saolkanki1 [saolkanki1@notlogged] has quit. (Quit: Web client closed)
#197 [07:38] <Dyno_Gamer> ola
#198 [07:41] * Dyno_Gamer [Dyno_Gamer@notlogged] has quit. (Quit: Web client closed)
#199 [07:41] * Dyno_Gamer [Dyno_Gamer@notlogged] has joined #minecrafthelp
#200 [07:41] <Dyno_Gamer> ola
#201 [07:41] <Dyno_Gamer> quero ajuda e nao vou falar ingres
#202 [07:43] <Dyno_Gamer> onten um cara que nao conheso me pegou a minha conta da MINECRAFT da mojang e quero ela de volta
#203 [07:43] <Dyno_Gamer> ja tentei de tudo mais nada foi aida resolvido
#204 [07:44] <Dyno_Gamer> me ajuda
#205 [07:44] <Dyno_Gamer> help
#206 [07:44] <Dyno_Gamer> vc quer meu email
#207 [07:44] <Dyno_Gamer> eu te passo
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#211 [07:47] <Dyno_Gamer> me ajuda
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#213 [07:48] <Dyno_Gamer> help
#214 [07:48] * HelpDog [HelpDog@notlogged] has quit. (Client Quit)
#215 [07:48] <Andrio> ??> Dyno_Gamer lang/EN
#216 [07:48] <Absol> Dyno_Gamer: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#217 [07:50] <Dyno_Gamer> hi I'm from Brazil And I want help, a guy took my bill and I want her to go And deactivated my account
#218 [07:51] <Dyno_Gamer> Yesterday a guy I do not know picked up my MINECRAFT account from
#219 [07:52] <Dyno_Gamer> I tried everything already, nothing was solved.
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#224 [08:41] <Shizzile> My Account isn't being authenticated, I've had minecraft for years, and i get a new computer and now i can't log on to the launcher, says its having trouble authenticating, ive tried using a modpack launcher and it still doesn't connect
#225 [08:42] * Lem|AFK [Lem|AFK@notlogged] has quit. (Quit: Connection closed for inactivity)
#226 [08:43] <Shizzile> I have tried uninstaling and reinstalling minecraft, uninstalling and reinstalling java, mcleaks thing, restarting modem and router, and adding it to he exceptions of my antivirus
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#238 [09:13] <Seba14> Hello, i have bought a minecraft server but when i try to enter on the server that kick me with this error: Internal Exception: java.lang.NullPointerException, Is a spigot server 1.8
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#241 [09:23] <Krauzex> I have refunded the game but not recieved the money back
#242 [09:25] <Krauzex> I have refunded the game but I have not recieved the money back for the game.
#243 [09:26] <Krauzex> @absol
#244 [09:27] * Dark_Joke20 [Dark_Joke20@notlogged] has joined #minecrafthelp
#245 [09:27] <Krauzex> I have refunded the game but not recieved my money back
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#249 [10:02] <Lutzee> ??> Seba14 mods
#250 [10:02] <Absol> Seba14: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#251 [10:02] <Absol> Seba14: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#252 [10:02] <Lutzee> Seba14: you should contact your server host for assistance.
#253 [10:04] <Teoo_> i need help, saturday night is that i can't longer playing minecraft you say that because i was wrong to enter credentials and he says can't connect to the server are three days that aspect
#254 [10:04] <Teoo_> i put true credentials
#255 [10:08] * CrystalMare is now known as Crystal|AFK
#256 [10:08] <Teoo_> anyone?
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#264 [10:38] <Seba14> Lutzee Ok Thanks
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#275 [11:04] <Lego> I always get kicked from 1.9+ servers with a message like "incorrect header check" or "packet is below the server threshold of (number)" please help
#276 [11:06] <Lego> Anybody on?
#277 [11:06] <urielsalis> Lego, what version of the game you are running?
#278 [11:13] * peterjohnecna [peterjohnecna@notlogged] has joined #minecrafthelp
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#281 [11:16] <Lego> 1.9.2 optifine, and it happens with non optifine versions too
#282 [11:16] * Wandlp [Wandlp@notlogged] has joined #minecrafthelp
#283 [11:16] * numbs42 [numbs42@notlogged] has joined #minecrafthelp
#284 [11:17] <Wandlp> Hello i need help i can't log in to in the launcher
#285 [11:17] <numbs42> is there any way for me to change my user id back to what it was before my account was stolen?
#286 [11:17] <Lego> What happens?
#287 [11:18] <Wandlp> who did you ask?
#288 [11:18] <Lego> numbs I think you would need mojang's help for that but I'm not staff here so idk
#289 [11:18] <Lego> U wand
#290 [11:19] <numbs42> lego, how would i go about getting ahold of mojang support to see about getting it fixed?
#291 [11:19] <urielsalis> Lego, one moment
#292 [11:19] <GreyVulpine> numbs42 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#293 [11:19] <numbs42> thank you
#294 [11:19] <Lego> go to minecraft.net then hit help on the menu
#295 [11:20] <Lego> Uriel do u know what could b wrong with my minecraft?
#296 [11:20] <Wandlp> so i bought minecraft i think at sunday and i tried to log at the launcher. then there was written that i need to be online and minecraft shouldn't be blockt
#297 [11:20] <urielsalis> Lego, can you try with 1.9.3?
#298 [11:20] <urielsalis> Lego, I was trying to see what the last version if 1.9 was
#299 [11:20] <Lego> Sure let me try
#300 [11:20] <Lego> 1.9.4 is latest
#301 [11:21] <Lego> I've tried with 1.10 and1.11 too tho it does the same thing
#302 [11:21] <urielsalis> Lego, then try with 1.9.4 :P
#303 [11:21] <Lego> Whoops ok lemme redraft the launcher
#304 [11:21] <urielsalis> Lego, you should try with whatever version the server has
#305 [11:21] <Wandlp> urie can you help me to?
#306 [11:22] <Lego> The main servers use hybrid servers now
#307 [11:22] <urielsalis> Wandlp, what antivirus you have?
#308 [11:22] <urielsalis> Lego, only those with bungeecord
#309 [11:22] <Lego> How canI tell which is default? They accept 1.8-.11
#310 [11:22] <Wandlp> i don't know urie
#311 [11:22] <Wandlp> where can i see this?
#312 [11:22] <urielsalis> ??> Wandlp tools/hjt
#313 [11:22] <Absol> Wandlp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#314 [11:22] <Absol> Wandlp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#315 [11:22] <Lego> How do I know which one to use on those?
#316 [11:22] <urielsalis> Lego, one moment
#317 [11:23] * guildfender [guildfender@notlogged] has joined #minecrafthelp
#318 [11:23] <Lego> Ok
#319 [11:23] * brzoza [brzoza@notlogged] has quit. (Quit: Web client closed)
#320 [11:23] <urielsalis> Lego, can you give me the error again? im looking at their bug tracker
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#323 [11:23] <Lego> Let me try to get it to happen... There are 2 or so though
#324 [11:24] <Lego> One is incorrect header check
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#327 [11:24] * GV is now known as GreyVulpine
#328 [11:24] <Lego> Here's another one
#329 [11:24] * Guildfender [Guildfender@notlogged] has joined #minecrafthelp
#330 [11:25] <urielsalis> Lego, I got the second one, looks like a bug with 2
#331 [11:25] <urielsalis> +
#332 [11:25] <urielsalis> 1.9.2
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#335 [11:25] <urielsalis> Lego, was fixed in Mar 31, but they might be using a older version
#336 [11:25] * ineedhelp194 [ineedhelp194@notlogged] has joined #minecrafthelp
#337 [11:25] <urielsalis> https://github.com/SpigotMC/BungeeCord/issues/1814
#338 [11:25] <Lego> "Internal Exception: io.netty.handler.codec.DecoderExcrption: Badly compressed packet - size of 9 is below server threshhold of 256
#339 [11:26] * salphiree [salphiree@notlogged] has joined #minecrafthelp
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#341 [11:27] <Lego> Back opened that tab
#342 [11:27] <urielsalis> Lego, the other thing is that it might be a incompatible plugin with 1.11
#343 [11:27] <Lego> I'm doing this on my iPod so my PC doesn't lag
#344 [11:27] <urielsalis> Lego, it was fixed 8 days ago
#345 [11:27] <Wandlp> urie i'm using windows defender
#346 [11:27] <urielsalis> Wandlp, can you give me the hjt report?
#347 [11:27] <urielsalis> ??> Wandlp tools/hjt
#348 [11:27] <Absol> Wandlp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#349 [11:27] * Ichholegold [Ichholegold@notlogged] has joined #minecrafthelp
#350 [11:27] <Absol> Wandlp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#351 [11:27] * Ichholegold [Ichholegold@notlogged] has quit. (Client Quit)
#352 [11:27] <ineedhelp194> I need help with minecraft when I was playing minecraft then lightning striked and a body appeared ( herobrines) and a load of mods appear then it say I can't connect to "3"
#353 [11:27] <Lego> It's happened since 1.9 came oi
#354 [11:28] <Lego> OIT*
#355 [11:28] <Lego> OIT
#356 [11:28] <ineedhelp194> What
#357 [11:28] <salphiree> hello :) so whenever i go to log in to play, im on my account then when i click to play it dosnt let me get to the point to play singer player or mulitiplayer.. just says "uh oh ur game has crashed
#358 [11:28] <Lego> OUT
#359 [11:28] <urielsalis> Lego, I see multiple commits, so they might have grabbed a release in between(they use git version instead of stable)
#360 [11:28] <urielsalis> salphiree, you have a crash report?
#361 [11:28] <urielsalis> ??> ineedhelp194 info/herobrine
#362 [11:28] <Absol> ineedhelp194: Herobrine is a mythical figure of the Minecraft originating from a community-made "creepy-pasta" (creepy story), and is the subject of many non-factual community myths and legends.
#363 [11:28] <Absol> ineedhelp194: Some mods have introduced herobrine-like content into Minecraft (some as an undocumented easter egg or joke), but no unmodified version of Minecraft contains Herobrine or anything like it. This has been confirmed many times by analysis of game files.
#364 [11:29] <salphiree> yes ive sent it in but no reply
#365 [11:29] <urielsalis> salphiree, can you give me the link?
#366 [11:29] <Wandlp> urie: http://paste.ubuntu.com/23517874/
#367 [11:29] <Lego> Jeringona wad actual inspires by the Steve human mob in INDEV versions of mi ecr
#368 [11:29] <urielsalis> Wandlp, you use mcleaks?
#369 [11:29] <Wandlp> what?
#370 [11:30] <ineedhelp194> But my flat world then become a non flat world
#371 [11:30] <ineedhelp194> With herbrine
#372 [11:30] <Lego> Auto correct on here...
#373 [11:30] <Wandlp> whats this?
#374 [11:30] <salphiree> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 11/22/16 11:22 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#375 [11:30] <ineedhelp194> Heronbrine
#376 [11:30] <urielsalis> ineedhelp194, herobrine is not real, find somewhere else to bother
#377 [11:30] <salphiree> sorry couldnt send link >.>
#378 [11:30] <urielsalis> salphiree, you have a dxdiag?
#379 [11:30] <Wandlp> urie whats mcleaks
#380 [11:31] <salphiree> not sure what that is urielsalis
#381 [11:31] <urielsalis> ??> Wandlp info/mcleaks
#382 [11:31] <Absol> Wandlp: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#383 [11:31] <Absol> Wandlp: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#384 [11:31] <urielsalis> ??> Wandlp win/hosts/edit
#385 [11:31] <Absol> Wandlp: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#386 [11:31] <Absol> Wandlp: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#387 [11:31] <urielsalis> ??> salphiree win/dxdiag
#388 [11:31] <Absol> salphiree: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#389 [11:32] * IronMin [IronMin@notlogged] has joined #minecrafthelp
#390 [11:32] <IronMin> HELLO
#391 [11:32] <salphiree> k give me a sec thank you :)
#392 [11:32] <IronMin> I bought the game
#393 [11:32] <IronMin> but
#394 [11:33] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#395 [11:33] <IronMin> I can not log in
#396 [11:33] <IronMin> I need some help
#397 [11:33] <urielsalis> IronMin, what happens when you try?
#398 [11:33] <IronMin> wait plz
#399 [11:34] <Lego> Uriel so what should I do?
#400 [11:34] <IronMin> i tried it
#401 [11:34] <IronMin> ->> Unknown e-mail address or password.
#402 [11:34] <Lego> It happens on all bungeecord servers, hypixel, cubecraft, mineplex...
#403 [11:34] <IronMin> plz help...
#404 [11:34] <urielsalis> Lego, sorry im getting lost between all things
#405 [11:35] <Lego> Nvm deal with iron first
#406 [11:35] <urielsalis> Lego, can you try with 1.11? most servers are dropping support for 1.9 and bungeecord doesnt test for compatibility in git anymore for those releases
#407 [11:35] <Lego> B back in like 10 mins
#408 [11:35] <urielsalis> IronMin, email Mojang
#409 [11:35] <Lego> Ok
#410 [11:35] <urielsalis> ??> IronMin mojang/email
#411 [11:35] <Absol> IronMin: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#412 [11:35] <Absol> IronMin: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#413 [11:35] <urielsalis> ??> IronMin account/trans-id
#414 [11:35] <Absol> IronMin: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#416 [11:36] <IronMin> my email is
#417 [11:37] <Wandlp> urie you send me this long text the i saved it and now?
#418 [11:37] <Wandlp> open with..?
#419 [11:38] <urielsalis> ??> Wandlp paste
#420 [11:38] <Absol> Wandlp: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#421 [11:38] <urielsalis> IronMin, DONT POST IT HERE
#422 [11:38] <urielsalis> IronMin, we are NOT Mojang
#423 [11:38] <urielsalis> IronMin, follow the instructions Absol gave you
#424 [11:38] <ineedhelp194> I NEED HELP HEROBRINE S ON MY WORLD
#425 [11:38] <salphiree> http://paste.ubuntu.com/23517902/
#426 [11:38] <Wandlp> not this i mean this with the host
#427 [11:38] <ineedhelp194> I swear
#428 [11:39] <salphiree> there it is urielsalis
#429 [11:39] * yan [yan@notlogged] has quit. (Ping timeout: 195 seconds)
#430 [11:39] * IronMin [IronMin@notlogged] has quit. (Ping timeout: 195 seconds)
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#432 [11:39] <urielsalis> ??> Wandlp win/hosts/edit
#433 [11:39] <Absol> Wandlp: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#434 [11:39] <Absol> Wandlp: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#435 [11:39] <urielsalis> salphiree, download and install https://downloadcenter.intel.com/download/26347
#436 [11:40] * ineedhelp194 [ineedhelp194@notlogged] has quit. (Quit: Web client closed)
#437 [11:40] * SturmklingeLP [SturmklingeLP@notlogged] has quit. (Client Quit)
#438 [11:40] <Wandlp> and now after i've done that urie?
#439 [11:41] <urielsalis> Wandlp, try minecraft
#440 [11:41] <urielsalis> Wandlp, wait
#441 [11:41] <urielsalis> ??> Wandlp info/mcleaks
#442 [11:41] <Absol> Wandlp: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#443 [11:41] <Absol> Wandlp: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#444 [11:41] <urielsalis> Wandlp, follow the second line
#445 [11:41] <Wandlp> wow it worked thank you very much!!!!!!!
#446 [11:42] * urielsalis tips hat
#446 [11:42] <urielsalis> Wandlp, Change your password too
#447 [11:42] <urielsalis> Wandlp, their bussiness is stealing accounts so they probably got yours
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#449 [11:43] * PlayerOfTheAge [PlayerOfTheAge@notlogged] has joined #minecrafthelp
#450 [11:43] * Jonas [Jonas@notlogged] has quit. (Client Quit)
#451 [11:45] * Wandlp [Wandlp@notlogged] has quit. (Ping timeout: 195 seconds)
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#453 [11:45] <urielsalis> hi again Lego
#454 [11:45] <Lego> Hi
#455 [11:45] <urielsalis> Lego, try with 1.11, most people use git versions instead of the stable one on servers, meaning that compatibility with older version(as 1.9) its not tested
#456 [11:46] <salphiree> urielsalis, thanks will take awile 1hr to go xD lol ty for all the help so far :)
#457 [11:46] <Lego> It worked on 1.11 for a while but then it gave me the connection lossmessage about a badlycompressed packet again
#458 [11:46] * urielsalis tips hat
#458 [11:46] <urielsalis> Lego, it might be Forge too
#459 [11:46] <Lego> I don't have forge
#460 [11:46] <urielsalis> Lego, there is a issue closed recently saying that forge modifies somethings that confuse bungeecord
#461 [11:46] <urielsalis> Lego, optifine modifies the same things
#462 [11:46] <urielsalis> Lego, to maintain compatibility
#463 [11:46] <Lego> I don'thave optifine for 1.11
#464 [11:46] * PlayerOfTheAge [PlayerOfTheAge@notlogged] has quit. (Ping timeout: 195 seconds)
#465 [11:47] <Lego> This is a vanilla version
#466 [11:47] <urielsalis> Lego, hmm
#467 [11:47] <urielsalis> Lego, what servers you tried?
#468 [11:48] <Lego> Mineplex, hypixel, cubecraft, realms, and private servers
#469 [11:48] <urielsalis> Lego, mind that bungeecord does a lot of stuff that breaks things as it tries to act as a proxy between multiple servers, version and plugins
#470 [11:48] <urielsalis> Lego, realms?
#471 [11:48] <urielsalis> Lego, thats vanilla
#472 [11:48] <urielsalis> oh wait
#473 [11:48] <Lego> Yeah but realms and 1.10 exclusive servers too?
#474 [11:48] <urielsalis> ??> Lego tools/hjt
#475 [11:48] <Absol> Lego: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#476 [11:48] <Absol> Lego: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#477 [11:49] <urielsalis> I think I know what it is
#478 [11:49] <urielsalis> follow those Absol instructions
#479 [11:50] <Lego> I can't my mom has a program that doesn't let me download things without her permission and she'
#480 [11:50] <urielsalis> Lego, confirmed then lol
#481 [11:50] <urielsalis> Lego, parental control software messing things up
#482 [11:50] <urielsalis> Lego, remember the name? I think is Covalent?
#483 [11:50] <Lego> Net nanny
#484 [11:50] <Lego> It never hurt 1.8 tho
#485 [11:50] <Lego> Had it for forever
#486 [11:51] <Lego> I
#487 [11:51] <Lego> Actually tho she modified it so I couldn'tbypass it a
#488 [11:51] <urielsalis> Lego, With net nanny it doesnt allow 64 bit programs to connect to the internet(Seriously, wtf is that?)
#489 [11:51] <Lego> On the PC about the time 1.9 came out tho.....
#490 [11:52] <Lego> Ik that's y I'm on my iPod she doesn't know I own xD
#491 [11:52] <Lego> My other iPod is locked from th browser
#492 [11:52] * fazeup [fazeup@notlogged] has joined #minecrafthelp
#493 [11:52] <Lego> This is a 2nd gen so it's rlly laggy
#494 [11:53] <Lego> I'll ask veracity
#495 [11:53] <Lego> Her about it tho*
#496 [11:53] * lol768 [lol768@notlogged] has quit. (Quit: lol768)
#497 [11:53] * lol768 [lol768@notlogged] has joined #minecrafthelp
#498 [11:53] <Lego> usually she's willing to helpwith stuff like that
#499 [11:53] <fazeup> so my email account was hacked with my minecraft receipt on it and have no way to change my email can anyone help
#500 [11:53] <urielsalis> ??> fazeup mojang/email
#501 [11:53] <Absol> fazeup: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#502 [11:53] <Absol> fazeup: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#503 [11:53] <urielsalis> ??> fazeup account/trans-id
#504 [11:54] <Absol> fazeup: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#505 [11:54] <fazeup> both mojang and my email
#506 [11:54] <Lego> Anyway them for the help I'll check to find ways to let mc past it and if I can't find one I'll get mom's help
#507 [11:55] <Lego> Thank you so much* not the
#508 [11:55] <Lego> Them*
#509 [11:55] <urielsalis> Lego, tell her to use something better than that if she wants to actually protect something
#510 [11:55] <urielsalis> Lego, is so easy to bypass and blocks more thing that is should
#511 [11:55] <Lego> She'd flip if I used those words xD
#512 [11:55] * fazeup [fazeup@notlogged] has quit. (Client Quit)
#513 [11:55] <Lego> One more thing
#514 [11:56] <Lego> Could it be ajava issue? My optifine on 1.8 keeps telling me to get 64 bit java
#515 [11:56] <urielsalis> Lego, the launcher should include it by default
#516 [11:56] <urielsalis> Lego, but netnanny blocks it
#517 [11:56] <Lego> Include what?
#518 [11:56] <urielsalis> Lego, there should be a box saying Block 64-bit programs in net nanny or something
#519 [11:56] <urielsalis> Lego, its own version of java
#520 [11:57] <urielsalis> Lego, disable that checkbox
#521 [11:57] <Lego> Oh ok
#522 [11:57] <Lego> I'll check it out Ty
#523 [11:57] * Seba14 [Seba14@notlogged] has quit. (Ping timeout: 195 seconds)
#524 [11:57] <Lego> I'll probe b back so cya :D thanks again
#525 [11:57] * urielsalis tips hat
#525 [12:00] * alivetilldawn [alivetilldawn@notlogged] has joined #minecrafthelp
#526 [12:00] <alivetilldawn> My brothers account wont let him log in at all
#527 [12:00] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#528 [12:00] <urielsalis> alivetilldawn, can you tell him to join?
#529 [12:00] * gabriel [gabriel@notlogged] has quit. (Client Quit)
#530 [12:01] <alivetilldawn> Like, i installed forge, which wont let him log in, then i uninstalled it, but hes still not able to log in with his mc username and password
#531 [12:01] <urielsalis> alivetilldawn, what happens when you try?
#532 [12:01] * maksut [maksut@notlogged] has joined #minecrafthelp
#533 [12:01] * maksut [maksut@notlogged] has quit. (Client Quit)
#534 [12:02] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#535 [12:02] <alivetilldawn> "sorry but this username or password is incorrect"
#536 [12:02] <alivetilldawn> Only my account is working so far
#537 [12:02] <alivetilldawn> but he had his long before i did
#538 [12:03] <urielsalis> alivetilldawn, email Mojang
#539 [12:03] <urielsalis> ??> alivetilldawn mojang/email
#540 [12:03] <Absol> alivetilldawn: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#541 [12:03] <Absol> alivetilldawn: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#542 [12:03] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#543 [12:06] * Lego [Lego@notlogged] has quit. (Ping timeout: 195 seconds)
#544 [12:06] <alivetilldawn> is there anything i can do rn?
#545 [12:07] <alivetilldawn> right now?
#546 [12:07] <urielsalis> alivetilldawn, no
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#553 [12:27] <ChrisSteven> Hello, i have a problem, my old Email (christopher.steven15@Yahoo.co.uk) is unaccessable and i have a new email address, can you help me change the email of this account?
#554 [12:27] <urielsalis> ChrisSteven, email Mojang
#555 [12:27] <urielsalis> ??> ChrisSteven mojang/email
#556 [12:27] <Absol> ChrisSteven: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#557 [12:27] <Absol> ChrisSteven: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#558 [12:27] <urielsalis> ??> ChrisSteven account/trans-id
#559 [12:27] <Absol> ChrisSteven: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#563 [12:44] <Thecookiegang> Hello
#564 [12:46] <Thecookiegang> My problem its its that i played minecraft for about 2 years ago and i dont remmeber my email or my acount name but i dont know if you will be able to look it up if i tell you my first name that was hellrider04 can you maybe look and se if you can find its email and username
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#566 [12:53] <bo> cosa devo fa
#567 [12:54] <Thecookiegang> ?
#568 [12:54] <bo> ho visto degli youtuber che si mettono l'armatura senza andare nell'inventario come si fa
#569 [12:54] <Thecookiegang> emh i dont understand you ?
#570 [12:55] <salphiree> urielsalis, when i installed the intel it said the dell drivers are not compatable with those intel drivers >.> says it could make more issueis
#571 [12:55] <salphiree> issues
#572 [12:56] <urielsalis> salphiree, let me find the dell drivers
#573 [12:56] <urielsalis> salphiree, sigh, hate how they always block the official download
#574 [12:56] <urielsalis> ??> salphiree oem/dell/service-tag
#575 [12:56] <Absol> salphiree: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#576 [12:56] <urielsalis> salphiree, I need that number ^
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#579 [12:58] <gamerchanger> mojang has changed my password
#580 [12:58] <gamerchanger> and i cannot sign in
#581 [12:58] <urielsalis> ??> gamerchanger mojang/email
#582 [12:58] <Absol> gamerchanger: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#583 [12:58] <Absol> gamerchanger: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#584 [12:58] <urielsalis> ??> gamerchanger account/trans-id
#585 [12:59] <Absol> gamerchanger: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#587 [13:00] <gamerchanger> i cant sign in
#588 [13:00] <gamerchanger> when i change the password its still saying incorrect
#589 [13:01] <urielsalis> gamerchanger, follow Absol instructions
#590 [13:01] <gamerchanger> i did not change the password mojang did
#591 [13:02] <salphiree> urielsalis, DM3PJ42
#592 [13:03] <urielsalis> salphiree, download and install http://downloads.dell.com/FOLDER03791165M/1/Video_Driver_565CR_WN32_20.19.15.4463_A04.EXE
#593 [13:04] <salphiree> u have a diff link so i can look at it b4 i download it? :)
#594 [13:05] <urielsalis> salphiree, sure, let me find it again
#595 [13:06] <urielsalis> salphiree, http://www.dell.com/support/home/ar/es/arbsdt1/product-support/servicetag/dm3pj42/drivers/advanced then search for Video. Dell isnt letting me put it in english tho
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#597 [13:16] <gamerchanger> y did mojang change my password
#598 [13:17] <urielsalis> gamerchanger, Mojang didnt change your password
#599 [13:17] <gamerchanger> they did
#600 [13:17] <gamerchanger> it says that
#601 [13:17] <Lord_Ralex> What says that
#602 [13:17] <gamerchanger> i try to change my pass word back but it is not working
#603 [13:18] <urielsalis> gamerchanger, thats another thing
#604 [13:18] <gamerchanger> what shall i do
#605 [13:18] <urielsalis> ??> gamerchanger login/throttle
#606 [13:18] <Absol> gamerchanger: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#607 [13:18] <Absol> gamerchanger: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#608 [13:18] <gamerchanger> it dident say my account is locked
#609 [13:18] <Lord_Ralex> It doesn't
#610 [13:19] <gamerchanger> then?
#611 [13:19] <Lord_Ralex> It will just say the information that you provided is wrong
#612 [13:19] <Lord_Ralex> They will not disclose if it's locked or not
#613 [13:19] <urielsalis> That would defeat the porpouse
#614 [13:19] <gamerchanger> if i try to change my password now will it not work
#615 [13:19] <gamerchanger> ?
#616 [13:19] <urielsalis> gamerchanger, you will not be able to login
#617 [13:20] <Lord_Ralex> It is locked out on the network level
#618 [13:20] <Lord_Ralex> So your network cannot log in.
#619 [13:20] <Lord_Ralex> Changing your account password will not remove that lock.
#620 [13:20] <urielsalis> gamerchanger, you need to wait 3 hours, everytime you try it resets the timer
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#622 [13:20] <sand_creep> hello
#623 [13:20] <gamerchanger> i tried it 4 times so will i have to wait?
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#625 [13:21] <sand_creep> anyone know how i can retreive a account with no info
#626 [13:21] <sand_creep> ?
#627 [13:21] <urielsalis> gamerchanger, yes
#628 [13:21] <urielsalis> sand_creep, you cant
#629 [13:21] <urielsalis> ??> sand_creep mojang/email
#630 [13:21] <Absol> sand_creep: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#631 [13:21] <Absol> sand_creep: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#632 [13:21] <tomas> ggch
#633 [13:21] <urielsalis> ??> sand_creep account/trans-id
#634 [13:21] <Absol> sand_creep: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#635 [13:21] <gamerchanger> the email said this ...
#636 [13:21] <sand_creep> well
#637 [13:21] <gamerchanger> Due to recent suspicious activity in your account we suspect that your Mojang account email and password may have been compromised. To prevent unauthorized use of your account we've reset your account password. If you use that same password on other sites we strongly recommend that you change your password on those sites as well.
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#639 [13:21] <sand_creep> if i cant get nothing
#640 [13:21] <sand_creep> then rip my account
#641 [13:21] <sand_creep> and then im not buying anymore of them
#642 [13:22] <sand_creep> i have no information email was stolen
#643 [13:22] <gamerchanger> my email says this ...
#644 [13:22] <gamerchanger> Due to recent suspicious activity in your account we suspect that your Mojang account email and password may have been compromised. To prevent unauthorized use of your account we've reset your account password. If you use that same password on other sites we strongly recommend that you change your password on those sites as well.
#645 [13:22] <gamerchanger> what shall i do
#646 [13:23] <urielsalis> gamerchanger, wait the 3 hours, then change your password to something that is not easily guessable
#647 [13:23] <Lord_Ralex> gamerchanger, so why did you think that when I asked you what said they changed your pw
#648 [13:23] <urielsalis> gamerchanger, and dont post your password in sites that are not Mojang
#649 [13:23] <sand_creep> any contact number i can ring ?
#650 [13:23] <urielsalis> sand_creep, there is no number, just email
#651 [13:23] <sand_creep> well
#652 [13:23] <Lord_Ralex> gamerchanger, that telling us you got that email was not important....
#653 [13:23] <sand_creep> what do i do if i dont have connection to that email
#654 [13:24] <gamerchanger> i tried signing in but i could not sign in so i changed my password but it still did not work and then i saw my email saying that but when i tried changing it it still said it was wrong
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#657 [13:26] <gamerchanger> i tried signing in but i could not sign in so i changed my password but it still did not work and then i saw my email saying that but when i tried changing it it still said it was wrong
#658 [13:26] <gamerchanger> so it is 6 hours now?
#659 [13:27] <Coolio> Hey, just changed my email but realised I typed it wrong, I'm trying to change it again but obviously I don't have access to the current email. Is there anything I can do or is the account just gone now?
#660 [13:28] <urielsalis> Coolio, how? You need to verify the new email to change it to that
#661 [13:28] <gamerchanger> i tried signing in but i could not sign in so i changed my password but it still did not work and then i saw my email saying that but when i tried changing it it still said it was wrong
#662 [13:28] <Lord_Ralex> gamerchanger, stop repeating yourself
#663 [13:29] <gamerchanger> do i need to wait 3 hours now?
#664 [13:29] <Lord_Ralex> The next time you do, you will be removed
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#666 [13:29] <gamerchanger> sorry
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#668 [13:30] <Lord_Ralex> gamerchanger, yes, wait 6 hours.
#669 [13:33] <gamerchanger> i need to wait 6 hours?!
#670 [13:34] <Lord_Ralex> Sure
#671 [13:34] <gamerchanger> i tried to change it a lot of times so is it now like 21 hours?
#672 [13:34] <Lord_Ralex> Just. Wait. The. Time.
#673 [13:34] <gamerchanger> what?
#674 [13:34] <Lord_Ralex> Try it tomorrow at this point. You are not reading what we are saying.
#675 [13:35] <gamerchanger> does the timer reset or does it keep adding 3 hours
#676 [13:35] <Lord_Ralex> <Lord_Ralex> Try it tomorrow at this point. You are not reading what we are saying.
#677 [13:35] <Lord_Ralex> That is the answer you will get.
#678 [13:35] <gamerchanger> what am i not reading?
#679 [13:36] <Lord_Ralex> So far, really everything. Because it was *very* clear the answer to that question.
#680 [13:36] <Lord_Ralex> And I have no idea where you are getting this "6 hours, 21 hours" from.
#681 [13:36] <gamerchanger> basically...
#682 [13:36] <Lord_Ralex> So, I gave you the answer that will work.
#683 [13:37] <Lord_Ralex> And you can either follow that, or actually read what we had told you before.
#684 [13:40] <gamerchanger> i tried the password 3 times and i got it wrong and i reseted it and tried it again and still dident work and i dit it like 7 times so what i am saying will it keep adding 3 hours if u get it wrong or will it just reset to 3 hours everytime u try it?
#685 [13:41] <Lord_Ralex> <Lord_Ralex> Try it tomorrow at this point. You are not reading what we are saying.
#686 [13:41] <gamerchanger> what reset it or try again?
#687 [13:42] <Lord_Ralex> You reset your password tomorrow, then try to log in.
#688 [13:42] <gamerchanger> ok
#689 [13:42] <gamerchanger> i am also not sure if my email is right
#690 [13:43] <gamerchanger> okl
#691 [13:43] <gamerchanger> ok
#692 [13:43] <gamerchanger> thx for helping
#693 [13:43] <gamerchanger> bye
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#698 [14:02] <Doomsaloto> I keep getting the "invalid username or password" alert when I attempt to login to the minecraft client, I've checked that im entering the correct credentials that I used when I created the account, which I am, and i'm still getting the error. I don't know if someone obtained access to my account information and changed it or what.
#699 [14:03] <Doomsaloto> I've also tried to login on the mojang website which gives me the same error.
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#706 [14:18] <Patriot1901> I had my account hacked and recovered it 5 days ago and was wondering if I can get my name back because it was changed
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#715 [14:51] <SlayerMc_> Ummm.. Excuse me, I've been having an issue with the minecraft client stating, "(SunCertPathBuilderException: unable to find valid certification path to requested target)". I've searched for 3 days already, including the mojang website, yet none of their fixes work.
#716 [14:56] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#717 [15:01] * billycan06 [billycan06@notlogged] has joined #minecrafthelp
#718 [15:02] <billycan06> Ciao ho un problema ho resettato il pc e di conseguenza disinstallato minecraft, ma adesso non mi fa più accedere col mio account e mi richiede di riaquistare il gioco come posso fare per non doverlo riaquistare. grazie
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#722 [15:15] <SlayerMc_> Nevermind, Fixed my own issue ._. Thanks anyways?
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#725 [15:52] <Duncan> Help
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#731 [16:01] <Deathgarnet> Hey guys, is there a way to contact Mojang support ? like a ticket system ?
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#734 [16:05] <thgilfodrol> ??> Deathgarnet mojang/email
#735 [16:05] <Absol> Deathgarnet: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#736 [16:05] <Absol> Deathgarnet: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#738 [16:11] * LawrenceTheGamer [LawrenceTheGamer@notlogged] has joined #minecrafthelp
#739 [16:12] <LawrenceTheGamer> cant login to the mc laucher
#740 [16:12] <thgilfodrol> LawrenceTheGamer: what is the error you're receiving?
#741 [16:13] <LawrenceTheGamer> invalid username or password but ive changed the password and i know my username
#742 [16:19] <LawrenceTheGamer> hello
#743 [16:20] <thgilfodrol> did you enter incorrect details before resetting?
#744 [16:20] <LawrenceTheGamer> no
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#747 [16:29] <LawrenceTheGamer> ive submited a form/email to mojang
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#749 [16:41] <EpicPear> Hello, i have a quick question
#750 [16:44] <EpicPear> I havent played minecraft in year and i forgot my password and i no longer have access to my email, is there any way i can get back in?
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#754 [16:53] <Lassesp2142> Hello is there any official people from Mojang around? I need some help, with an attack on my account
#755 [16:53] <Lord_Ralex> You'd have to email Mojang to talk with them
#756 [16:56] <Lassesp2142> Yeah, I'm looking for their email right now. Though all I've come up with so far, is their support site, which never mentions an email
#757 [16:56] <Lord_Ralex> ??> Lassesp2142 mojang/email
#758 [16:56] <Absol> Lassesp2142: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#759 [16:56] <Absol> Lassesp2142: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#765 [17:08] <Anthony> Im getting the issue java.lang.NullPointerExeption: group error when Im trying to login to any server
#766 [17:09] <Anthony> i have tried reinstalling both minecraft and java and it did not help at all.
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#773 [17:43] <Jack> Hello?
#774 [17:43] * Jack is now known as Guest30510
#775 [17:43] <Guest30510> Um hello?
#776 [17:44] * arii [arii@notlogged] has joined #minecrafthelp
#777 [17:44] <Guest30510> ?
#778 [17:45] <Andrio> ??> Guest30510 ask
#779 [17:46] <Absol> Guest30510: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#780 [17:46] <Absol> Guest30510: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#781 [17:46] <arii> My laptop won't let me connect to versions higher then 1.9.4
#782 [17:46] * LucasGamer770gg [LucasGamer770gg@notlogged] has joined #minecrafthelp
#783 [17:47] <Guest30510> Oh okay sorry um i was hacked around a year ago and just forgot about it ive been wanting to get back on but since i was hacked i cant log onto anything
#784 [17:47] <Andrio> arii, what happens when you try?
#785 [17:47] <arii> it says exit code 1073740940
#786 [17:47] <Andrio> Guest30510, also, what happens when you try?
#787 [17:48] <Guest30510> just says wrong password/email
#788 [17:48] <Guest30510> i set up a recovery but i still cant log on
#789 [17:48] <Andrio> ??> Guest30510 login/throttle
#790 [17:48] <Absol> Guest30510: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#791 [17:48] <Absol> Guest30510: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#792 [17:49] <Guest30510> Ok thanks guys
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#795 [17:51] <arii> I i can't get into single player either.
#796 [17:51] * Kate is now known as Guest77690
#797 [17:51] <Guest77690> My daughter was able to change her skin and now she can't. Any thoughts?
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#799 [17:53] <Andrio> Guest77690, that happens when she tries?
#800 [17:54] <Andrio> arii, is there a Crash Report tab?
#801 [17:54] <arii> i don't see one.
#802 [17:54] <Guest77690> She can't change her skin. It takes her back to the home screen
#803 [17:55] <arii> here is Update notes, launcher log, profile editor, and game output.
#804 [17:56] <arii> it lets me join the game for a second then kicks me
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#806 [17:57] <Andrio> Guest77690, at https://minecraft.net/profile?
#807 [17:57] * JEKELM [JEKELM@notlogged] has quit. (Client Quit)
#808 [17:58] <Andrio> or what version of Minecraft?
#809 [17:58] * Guest77690 [Guest77690@notlogged] has quit. (Quit: Web client closed)
#810 [17:59] <arii> ..
#811 [18:01] <arii> My version or the persons who quits version?
#812 [18:03] <Andrio> hm
#813 [18:04] <Andrio> arii, what wasn't for you
#814 [18:04] <Andrio> sorry.
#815 [18:04] <Andrio> ??> arii win/DXDiag
#816 [18:04] <Absol> arii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#817 [18:15] * arii [arii@notlogged] has joined #minecrafthelp
#818 [18:15] <arii> ok. i did that.
#819 [18:16] <arii> Is there a second step or do i just wait?
#820 [18:18] <Andrio> Show me the link to your post.
#821 [18:18] <arii> http://paste.ubuntu.com/23519670/
#822 [18:20] <Andrio> hm
#823 [18:21] <Andrio> Odd; Acer doesn't have any video driver for that PC.
#824 [18:21] <Andrio> ??> arii win/update
#825 [18:21] <Absol> arii: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#826 [18:23] <arii> .where is "windows update"?
#827 [18:24] <arii> should i press "install windows update" or "check for updates"
#828 [18:24] <Andrio> Those are separate options there?
#829 [18:25] <arii> yep.
#830 [18:25] <Andrio> Both.
#831 [18:25] <arii> then there's two others too
#832 [18:26] <arii> ummmmm
#833 [18:26] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#834 [18:29] <arii> i cant find how to download from there. I can press Windows Update on a secrete thing and see if that helps?
#835 [18:30] <arii> I pressed that and it will restart it and finish updates.
#836 [18:30] <Andrio> mm
#837 [18:30] <arii> should i press that?
#838 [18:30] <Andrio> Yes.
#839 [18:31] <arii> ok, it's reatartjng. Hopefully it will update as well
#840 [18:31] <arii> restarting*
#841 [18:34] <arii> Do u guys know what's wrong with it?
#842 [18:34] <Andrio> It might be a video driver problem.
#843 [18:35] <arii> oh. is that bad?
#844 [18:35] <arii> i mean, i know it's bad but is it really bad?
#845 [18:36] <Andrio> Probably not?
#846 [18:36] <arii> ok. it turned back on.
#847 [18:36] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 198 seconds)
#848 [18:38] <arii> update is done now.
#849 [18:39] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#850 [18:39] <Andrio> Same result?
#851 [18:40] * minecraft is now known as Guest16635
#852 [18:40] * Guest16635 [Guest16635@notlogged] has quit. (Client Quit)
#853 [18:40] <arii> of Minecraft now working? Think so, not sure yet. Waiting for Minecraft Updater
#854 [18:42] <Andrio> mm
#855 [18:43] <arii> ..no
#856 [18:43] <arii> but i got a different screen this time
#857 [18:44] <arii> ill load it again.
#858 [18:45] <arii> Firewall access came up. Accept them?
#859 [18:46] <arii> i accepted them.
#860 [18:46] <Andrio> Yes.
#861 [18:46] * LovelyRussia [LovelyRussia@notlogged] has joined #minecrafthelp
#862 [18:47] <arii> It Works!!!
#863 [18:47] <arii> TY TY TY TY TYYYYYYYY
#864 [18:48] <arii> around 6 months i've been trying to get this to work! TYSM! Your all AMAZING. Well, i'll get outta ur hair now. :)
#865 [18:48] <Andrio> \o/
#866 [18:49] <LovelyRussia> Hello. I want to migrate my old account to new one, but it didn't work. I tried about 50 times, but i failed. What should I do?
#867 [18:49] * arii_ [arii_@notlogged] has joined #minecrafthelp
#868 [18:49] <arii_> think i spoke too soon......
#869 [18:50] <Andrio> failed how?
#870 [18:51] <LovelyRussia> I wrote my E-mail, nickname and password correctly
#871 [18:51] <LovelyRussia> but it didn't work.
#872 [18:51] <LovelyRussia> always.
#873 [18:52] <arii_> Um..this makes no sense.
#874 [18:52] <LovelyRussia> Maybe I migrate to my old E-mail address I didn't use.
#875 [18:53] <LovelyRussia> So i change my e-mail account and re-try
#876 [18:54] <arii_> It says the crash happened outside of the Java Virtual Machine in native code
#877 [18:54] * Lem|AFK [Lem|AFK@notlogged] has joined #minecrafthelp
#878 [18:54] <arii_> and minidimps are not enabled
#879 [18:55] <arii_> game ended with a bad state of exit code 1
#880 [18:55] <Andrio> ??> arii_ paste
#881 [18:56] <Absol> arii_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#882 [18:57] <arii_> so, do u want me to show u the Launcher Log?
#883 [18:58] <LovelyRussia> Oh I wrote wrong request. sorry.
#884 [18:58] <LovelyRussia> I was a player of Minecraft until middle of 2013. Because of SAT, I has stopped playing this game until 17.11.2016.
#885 [18:58] * Guest93748 [Guest93748@notlogged] has joined #minecrafthelp
#886 [18:58] <LovelyRussia> After the test, I wanted to restart this game so connected minecraft. However, I found that a site of Minecraft(TM) has migrated to Microsoft(TM) and I have to move my accounts too.
#887 [18:59] <LovelyRussia> So I use my old account e-mail to migrate old account.
#888 [19:00] <Andrio> arii_, the crash report or game log
#889 [19:00] <Andrio> LovelyRussia, actually the new Mojang account system long predates the sale to Microsoft.
#890 [19:00] <Andrio> anyway
#891 [19:00] <Chromaryu> Anyway...
#892 [19:00] <Andrio> Anyway...
#893 [19:01] <Andrio> LovelyRussia, see https://help.mojang.com/customer/portal/articles/438361.
#894 [19:01] <arii_> http://paste.ubuntu.com/23519904/
#895 [19:01] <Chromaryu> arii_, Do you have anything in JVM Exection option?
#896 [19:02] <arii_> ? what's that?
#897 [19:02] <Andrio> that's not the game log.
#898 [19:02] <Chromaryu> https://puu.sh/srl8R/4e70b45802.png
#899 [19:02] <Chromaryu> Bottom 2 line.
#900 [19:02] * leonardoalberto [leonardoalberto@notlogged] has joined #minecrafthelp
#901 [19:03] <arii_> at i have that Chromaryu
#902 [19:03] <Chromaryu> You have checkmark on?
#903 [19:03] <arii_> no
#904 [19:04] <arii_> ohhh the link was the Laucher Log.
#905 [19:04] * leonardoalberto [leonardoalberto@notlogged] has quit. (Client Quit)
#906 [19:05] <arii_> should i have the check mark on?
#907 [19:05] <Chromaryu> No.
#908 [19:05] <arii_> ok. it's not on.
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#910 [19:05] <Chromaryu> ok, Continue with Andrio
#911 [19:06] <arii_> ok.
#912 [19:06] <Andrio> ??> arii_ launcher/game-output
#913 [19:06] <Absol> arii_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#914 [19:06] <Absol> arii_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#915 [19:08] <arii_> http://paste.ubuntu.com/23519945/
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#918 [19:10] <Arii__> logged on with Laptop
#919 [19:10] <Andrio> Arii__, try turning off VBOs in the video options.
#920 [19:11] <Arii__> Is that in Minecraft settings or PC settins
#921 [19:12] <Andrio> Minecraft.
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#924 [19:13] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#925 [19:14] <Arii__> Which Side?
#926 [19:14] <Arii__> Nevermind, found it
#927 [19:14] <Arii__> Had to scroll down
#928 [19:15] <RdMnNaMe> i cannot go in to any servers i can login in to my account perfectly but when i go to the servers it says cannot connect, i refreshed the servers, deleted them and even reinstalled the game but it still says the same thing
#929 [19:16] <Chromaryu> ??> RdMnNaMe tools/hjt
#930 [19:16] <Absol> RdMnNaMe: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#931 [19:16] <Absol> RdMnNaMe: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#932 [19:16] <Arii__> Didn't kikc me, think its working. Going to try going on Multiplayer
#933 [19:17] <RdMnNaMe> where does it say do a scan
#934 [19:17] <Chromaryu> RdMnNaMe, Read what absol said
#935 [19:17] <Andrio> ...why would I kick you?
#936 [19:17] <RdMnNaMe> no shit sherlock
#937 [19:17] <Absol> RdMnNaMe: Please keep it civil
#938 [19:18] <RdMnNaMe> but where does it say it whre the option for that
#939 [19:18] * Lilablu [Lilablu@notlogged] has joined #minecrafthelp
#940 [19:18] <RdMnNaMe> where*
#941 [19:18] <Arii__> I think its working for real this time. Tysm!
#942 [19:18] * LovelyRussia [LovelyRussia@notlogged] has quit. (Quit: Web client closed)
#943 [19:18] * Arii__ [Arii__@notlogged] has quit. (Quit: Web client closed)
#944 [19:18] <Andrio> RdMnNaMe, what do you see there?
#945 [19:18] <RdMnNaMe> i see the main screen
#946 [19:19] <RdMnNaMe> the main launcher
#947 [19:19] <Andrio> what's on it?
#948 [19:19] <RdMnNaMe> bruh
#949 [19:19] <RdMnNaMe> the basic thing the launcher has
#950 [19:19] <mattym> RdMnNaMe, Read all the info Absol wrote, you missed the entire first part.
#951 [19:20] <Lilablu> Hey I'm having a problem with going into minecraft everytime i go into a server it says some connection problem but my wifi is good so idk
#952 [19:20] <RdMnNaMe> that its had for like 2 or more years
#953 [19:20] <RdMnNaMe> u got the same problem lol
#954 [19:20] <Lilablu> ?
#955 [19:21] <RdMnNaMe> me and u got the same problem
#956 [19:21] <Andrio> RdMnNaMe... you aren't talking about the Minecraft launcher, are you?
#957 [19:21] <mattym> Lilablu, Whats the exact error you get?
#958 [19:21] <RdMnNaMe> yessss
#959 [19:21] <Andrio> well
#960 [19:21] <Andrio> ??> RdMnNaMe tools/HJT
#961 [19:21] <Absol> RdMnNaMe: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#962 [19:21] <Absol> RdMnNaMe: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#963 [19:21] <RdMnNaMe> will that let me go onto the severs?
#964 [19:22] <Andrio> No.
#965 [19:22] <RdMnNaMe> then wtf
#966 [19:22] <Andrio> It gives us more information that might help troubleshoot.
#967 [19:22] <RdMnNaMe> lol nope
#968 [19:22] <Andrio> Nope?
#969 [19:23] <RdMnNaMe> im not gonna give information do u guys this might be a scam
#970 [19:23] <Andrio> Lilablu, can you join mctest.ae97.net?
#971 [19:23] <Andrio> ??> RdMnNaMe scold/reverse-trolling
#972 [19:23] <Absol> RdMnNaMe: This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. We are here to help. We are not here to fool you or waste your time.
#973 [19:23] <Absol> RdMnNaMe: We offer the best advice we have. Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
#974 [19:23] <Chromaryu> ??> RdMnNaMe scold/try
#975 [19:23] <Absol> RdMnNaMe: Do, or do not. There is no try.
#976 [19:24] <Andrio> Chromaryu, please keep it civil.
#977 [19:24] <Chromaryu> ...
#978 [19:24] <Chromaryu> :/
#979 [19:24] <RdMnNaMe> but my g what more information do u need, i cant go into servers and das it
#980 [19:24] <Andrio> (I hate that quote)
#981 [19:24] <RdMnNaMe> more more do u need
#982 [19:24] <Chromaryu> Oh ok.
#983 [19:24] <Andrio> RdMnNaMe, to start with, what security software do you have on that PC?
#984 [19:24] <RdMnNaMe> none
#985 [19:24] <Andrio> None?
#986 [19:25] <Andrio> hm
#987 [19:25] <RdMnNaMe> i no have security on my pc
#988 [19:26] * Lilablu [Lilablu@notlogged] has quit. (Ping timeout: 195 seconds)
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#990 [19:27] <RdMnNaMe> hello
#991 [19:27] <Andrio> o/
#992 [19:27] <Chromaryu> o/
#993 [19:27] <Chromaryu> hjt log in need.
#994 [19:27] <Andrio> Perhaps there might be malware.
#995 [19:28] * Lilablu [Lilablu@notlogged] has quit. (Client Quit)
#996 [19:28] <RdMnNaMe> malware?
#997 [19:30] <Chromaryu> Yes.
#998 [19:30] <Chromaryu> So we need hjt log
#999 [19:31] <Chromaryu> ??> RdMnNaMe tools/hjt
#1000 [19:31] <Absol> RdMnNaMe: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1001 [19:31] <Absol> RdMnNaMe: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1004 [19:36] <RdMnNaMe> ok this is a waste of time
#1005 [19:36] * RdMnNaMe [RdMnNaMe@notlogged] has quit. (Quit: Web client closed)
#1006 [19:36] <Andrio> Yep.
#1007 [19:50] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1008 [19:58] <Lem|AFK> Of course
#1009 [19:58] <Lem|AFK> 8:36 PM <RdMnNaMe> ok this is  a waste of time
#1010 [19:58] <Lem|AFK> ;(
#1011 [20:02] * Anzhi is now known as Anzhelika|Away
#1012 [20:06] <Chromaryu> because he didn't asnwer
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#1015 [20:46] * j_ [j_@notlogged] has joined #minecrafthelp
#1016 [20:47] <j_> Hi i forgot my password to my mojang/minecraft account and the email i used for it wont let me log back in so im kinda stuck
#1017 [20:50] <j_> um anyone?
#1018 [20:53] <mattym> ??> j_ account/send-email
#1019 [20:53] <Absol> j_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1020 [20:53] <Absol> j_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1023 [20:55] <j_> thanks
#1024 [20:55] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 384 seconds)
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#1027 [20:59] * Harrison [Harrison@notlogged] has joined #minecrafthelp
#1028 [20:59] <Harrison> When i go onto a server, my gamme just crashes. I need help. I tried reinstalling but it does the same thing. How do i fix it?
#1029 [21:00] <Harrison> Guys to chat click on the very bottom of this page
#1030 [21:01] <Harrison> If you can see this
#1031 [21:02] * D3V1D_PLAY [D3V1D_PLAY@notlogged] has quit. (Ping timeout: 195 seconds)
#1032 [21:03] <thgilfodrol> ??> Harrison launcher/crash-log
#1033 [21:03] <Absol> Harrison: We need to see your crash log, which appears after a crash.
#1034 [21:03] <Absol> Harrison: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1035 [21:04] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1036 [21:05] <Harrison> http://paste.ubuntu.com/23520251/
#1037 [21:06] * Madi_ [Madi_@notlogged] has joined #minecrafthelp
#1038 [21:07] <Madi_> my minecraft keeps crashing and I dont know what to do
#1039 [21:07] <CubeTheThird> Harrison, in the game's video settings, turn off the VBOs setting
#1040 [21:07] <CubeTheThird> Madi_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1041 [21:07] <Madi_> paste it into here?
#1042 [21:08] <CubeTheThird> Madi_, send a link here. Don't paste it here directly
#1043 [21:08] * ger|off [ger|off@notlogged] has joined #minecrafthelp
#1044 [21:08] <Madi_> how do I do that
#1045 [21:08] <CubeTheThird> Madi_, paste it onto http://paste.ubuntu.com
#1046 [21:10] <Madi_> ok I pasted it into the link you gave me and then i just paste it into here??
#1047 [21:12] <thgilfodrol> Madi_, yes, paste the link in the address bar here
#1048 [21:12] <Madi_> http://paste.ubuntu.com/23520303/
#1049 [21:13] <CubeTheThird> Madi_, ok one moment
#1050 [21:14] <CubeTheThird> Madi_, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit?product=81499
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#1054 [21:21] <Harrison> Where do i find the vbo settings?
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#1056 [21:37] * Madi_ [Madi_@notlogged] has quit. (Ping timeout: 195 seconds)
#1057 [21:37] * DoritoNibbler [DoritoNibbler@notlogged] has joined #minecrafthelp
#1058 [21:37] <DoritoNibbler> i cant login to my acc
#1059 [21:38] <DoritoNibbler> aa
#1060 [21:38] * MrPickles [MrPickles@notlogged] has joined #minecrafthelp
#1061 [21:39] <DoritoNibbler> i cant login my acc it say An error prevented your request from being processed. Please try again
#1062 [21:40] <MrPickles> When i try to play on Xbox One after clicking "Play GAme" the game quits. Anyone else having the same issue?
#1063 [21:40] <DoritoNibbler> no
#1064 [21:40] <DoritoNibbler> im on pc
#1065 [21:40] <MrPickles> Anyone know if I uninstall and reinstall on xbone... do I lose my worlds?
#1066 [21:41] * DoritoNibbler [DoritoNibbler@notlogged] has quit. (Client Quit)
#1067 [21:43] <mattym> MrPickles, Not sure, just to be safe you should copy the worlds to a USB drive, or upload them to cloud storage if you have a Gold.
#1068 [21:44] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
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#1070 [21:56] <Mariah> Why won't any of the servers on multiplayer connect?
#1071 [21:57] <CubeTheThird> Mariah, what happens?
#1072 [21:57] <Mariah> Every time I try to join a server it says that it can't connect to the server
#1073 [21:58] <CubeTheThird> Mariah, does it give any more information about the connection? any error messages?
#1074 [21:59] * ben_ [ben_@notlogged] has joined #minecrafthelp
#1075 [22:00] <ben_> hi, i can't install minecraft on my windows 10 pc
#1076 [22:00] <CubeTheThird> ben_, what happens when you try?
#1077 [22:00] <ben_> everytime i start installing it say it needs to be installed local drive
#1078 [22:00] <Mariah> It says can't connect to the server and then when I click on it to join the server it says "io.netty.channel.connecttimeoutexception: connection timed out:"
#1079 [22:01] <ben_> but it is local drive
#1080 [22:01] <CubeTheThird> Mariah, this happens with all your servers?
#1081 [22:01] <CubeTheThird> ben_, you're installing on the C drive?
#1082 [22:01] <ben_> yes
#1083 [22:02] <ben_> C:\Program Files (x86)\Minecraft\
#1084 [22:02] <CubeTheThird> ben_, what's the exact error message you get?
#1085 [22:02] <Mariah> Yes it does
#1086 [22:02] <CubeTheThird> Mariah, can you give an example server address?
#1087 [22:02] <ben_> installation directory must be on local hard drive
#1088 [22:03] <Mariah> Us.mineplex.com
#1089 [22:04] <CubeTheThird> Mariah, hmm ok. I assume this issue recently started?
#1090 [22:04] <Mariah> Yes. It started a few days ago
#1091 [22:04] <CubeTheThird> ben_, alright give me a couple minutes on this one
#1092 [22:04] <ben_> ok
#1093 [22:04] <CubeTheThird> Mariah, did you recently install or update anything?
#1094 [22:05] <CubeTheThird> ben_, can you try running the installer as administrator? (right-click on it -> run as admin)
#1095 [22:05] <Mariah> I don't think I installed anything but I did update my laptop. I have a Mac
#1096 [22:06] <ben_> yes, i did. but this instalation package is not *.exe
#1097 [22:06] <CubeTheThird> Mariah, ah ok good to know. Do you have any anti-virus or firewall installed?
#1098 [22:06] <CubeTheThird> ben_, oh I thought that could be done with .msi too.
#1099 [22:06] <ben_> it is *msi
#1100 [22:07] <CubeTheThird> ben_, well from what I can tell your issue is a generic .msi installer issue. One other solution is to try installing this windows update: https://support.microsoft.com/en-us/kb/3072630
#1101 [22:07] <CubeTheThird> ben_, if that doesn't fix it (after a reboot) we'll try using a different launcher instead
#1102 [22:07] <Mariah> My firewall is turned off and I had Mac keeper but I just deleted it. If I do have other anti-virus things how would I check?
#1103 [22:08] <CubeTheThird> Mariah, unfortunately I don't know of any easy way to check for anti-virus installed on a mac. I'd assume you don't have one though. It's not as common as on windows
#1104 [22:08] <ben_> ok, i'll try
#1105 [22:08] <CubeTheThird> Mariah, are you connected to the internet via public network, like at a school or library?
#1106 [22:09] <Mariah> I'm on the wifi at my house
#1107 [22:10] <CubeTheThird> Mariah, hmm ok. Did you recently install a new router or modem?
#1108 [22:10] <Mariah> Yes we just got a new modem
#1109 [22:10] <ben_> i think this problem for older windows
#1110 [22:11] <ben_> i got windows 10
#1111 [22:11] <CubeTheThird> Mariah, ah, so that might be the source of the problem. I'm betting the modem has a firewall that's blocking it
#1112 [22:11] <CubeTheThird> ben_, ah.. hmm
#1113 [22:11] <CubeTheThird> ben_, well if you can't do the update I'll have you use the older launcher
#1114 [22:11] <Mariah> Uh oh. How do I fix that?
#1115 [22:11] <CubeTheThird> ??> ben_ win/dl/alternate
#1116 [22:11] <CubeTheThird> oops
#1117 [22:11] <CubeTheThird> ??> ben_ dl/win/alternate
#1118 [22:11] <Absol> ben_: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#1119 [22:11] <CubeTheThird> Mariah, one sec
#1120 [22:14] <ben_> thank you very much, it worked.
#1121 [22:14] <CubeTheThird> Mariah, what brand is your modem?
#1122 [22:15] <Mariah> Arris
#1123 [22:16] <CubeTheThird> Mariah, ok. On the bottom of the modem there should be an address http: followed by a bunch of numbers
#1124 [22:17] <CubeTheThird> Mariah, depending on the specific model, it might be a word instead of numbers
#1125 [22:18] <Mariah> I'll look
#1126 [22:19] <Mariah> I'm not seeing anything that says http:
#1127 [22:20] <CubeTheThird> Mariah, hmm. Is there any type of address, either an IP address (e.g. 192.168.1.1) or something else with like .com ?
#1128 [22:22] * Lem|AFK [Lem|AFK@notlogged] has quit. (Quit: Connection closed for inactivity)
#1129 [22:24] <Mariah> The only thing with .com is www.arris.com/consumer
#1130 [22:24] <CubeTheThird> Mariah, hmm ok I guess we'll have to find it manually. One sec lemme find the instructions for mac
#1131 [22:25] <CubeTheThird> Mariah, ok from your computer's system settings, open the Network menu
#1132 [22:26] <Mariah> Okay I'm there
#1133 [22:26] <Mariah> It says the IP address do you want that?
#1134 [22:26] <CubeTheThird> Mariah, yes please
#1135 [22:27] <Mariah> 192.168.0.3.
#1136 [22:27] <CubeTheThird> Mariah, ok good good. Open a new tab or window in your web browser, and put this as the address: 192.168.0.1
#1137 [22:28] <Mariah> Okay should I log in to the website?
#1138 [22:28] <CubeTheThird> Mariah, yes. Try entering "admin" as both the username and password
#1139 [22:29] <thgilfodrol> sorry to interrupt, but maybe a traceroute might help narrow it down
#1140 [22:29] <CubeTheThird> Mariah, if that doesn't work, the username and password should be written under the modem
#1141 [22:29] <CubeTheThird> thgilfodrol, umm.. they're already at the login page
#1142 [22:29] <thgilfodrol> for the mc server, I mean
#1143 [22:29] <thgilfodrol> so they could see if it's going beyond the router
#1144 [22:29] <Mariah> Okay I'm in
#1145 [22:30] <CubeTheThird> thgilfodrol, hmm true. We'll try if this doesn't work
#1146 [22:30] <CubeTheThird> Mariah, ok, see if you can find settings for either Firewall, Filtering or Security
#1147 [22:31] <Mariah> There's a thing that says firewall and when I hover over it there are four options: protection level, Parental control, local log, and remote log
#1148 [22:32] <CubeTheThird> Mariah, ok go to protect level
#1149 [22:32] <Mariah> Okay I'm there
#1150 [22:32] <CubeTheThird> Mariah, alright what options does it give? this is different for every router and modem
#1151 [22:32] * EthanHardy [EthanHardy@notlogged] has joined #minecrafthelp
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#1153 [22:33] <Mariah> It says firewall protection level, firewall settings, and allowed services
#1154 [22:34] <CubeTheThird> Mariah, ok under protection level. What does it give you
#1155 [22:34] <EthanHardy> Minecraft is getting an error that says "Unable to start the Minecraft Runtime Enviroment. This is most likely caused by corruption. Please try to reinstall Minecraft." I have tried uninstalling and reinstalling 5 times. Help please
#1156 [22:34] <CubeTheThird> EthanHardy, can you open C:\Program Files (x86)\Minecraft
#1157 [22:34] <Mariah> There are two options: firewall protection setting and IPv6 Firewall protection
#1158 [22:34] <EthanHardy> Yea done now what
#1159 [22:35] <CubeTheThird> EthanHardy, delete everything in there, and reinstall/repair after that
#1160 [22:35] <CubeTheThird> Mariah, ok, protection settings
#1161 [22:35] <EthanHardy> Okay let me try
#1162 [22:35] <CubeTheThird> Mariah, not the ipv6
#1163 [22:36] <Mariah> I can either choose off, low, medium, or high
#1164 [22:36] <CubeTheThird> Mariah, does it show what it's currently set to?
#1165 [22:36] <Mariah> Yeah. It's set to medium
#1166 [22:36] <CubeTheThird> Mariah, ok. Set it to low, apply/save the setting. Wait a minute or so, then try your servers again in minecraft
#1167 [22:37] <Mariah> Okay I'll do that!
#1168 [22:37] <EthanHardy> CubeTheThird it still gives me the same error.
#1169 [22:37] <mattym> ??> EthanHardy tools/hjt
#1170 [22:37] <Absol> EthanHardy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1171 [22:38] <Absol> EthanHardy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1172 [22:38] <EthanHardy> What is that?
#1173 [22:38] <mattym> EthanHardy, Tool to further diagnose what is causing the issue
#1174 [22:39] <EthanHardy> Okay
#1175 [22:39] <mattym> EthanHardy, The error you are getting is common but caused by a few different things.
#1176 [22:39] <EthanHardy> do a system scan?
#1177 [22:39] <CubeTheThird> EthanHardy, scan and save log
#1178 [22:40] <EthanHardy> um done
#1179 [22:40] <mattym> EthanHardy, Rest of the instructions, get us the link to the page where you post the log
#1180 [22:40] <Mariah> Omg my servers connect now!! You are a miracle worker. Thank you so mchB
#1181 [22:41] <EthanHardy> How im so confused
#1182 [22:41] <Mariah> Much*
#1183 [22:41] <mattym> ??> EthanHardy paste
#1184 [22:41] <Absol> EthanHardy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1185 [22:41] <CubeTheThird> Mariah, awesome! glad that worked!
#1186 [22:41] <mattym> EthanHardy, Copy the full log HJT made and use the paste site Absol linked
#1187 [22:41] <Mariah> Thank you again. Have a nice night! Good bye
#1188 [22:41] <EthanHardy> http://paste.ubuntu.com/23520606/ thats what it gave me
#1189 [22:42] <mattym> EthanHardy, Thats not the full log.
#1190 [22:42] <EthanHardy> Well you didnt tell me how
#1191 [22:42] <mattym> EthanHardy, You copy the entire log it created, not just what you see.
#1192 [22:42] <EthanHardy> It said for some reason my system denied
#1193 [22:42] <mattym> EthanHardy, Just hit ok and continue
#1194 [22:43] <EthanHardy> The url i sent you is literally all my log had.
#1195 [22:43] <mattym> EthanHardy, Scroll down
#1196 [22:43] <EthanHardy> I did.
#1197 [22:44] <mattym> EthanHardy, It should really be much longer.
#1198 [22:44] <EthanHardy> It wasnt
#1199 [22:44] <EthanHardy> Ill try agian.
#1200 [22:45] <EthanHardy> http://paste.ubuntu.com/23520615/
#1201 [22:45] <EthanHardy> same thing i think.
#1202 [22:46] <mattym> EthanHardy, Nope thats the full one
#1203 [22:46] <EthanHardy> Oh cool
#1204 [22:47] <mattym> ??> EthanHardy av/adwcleaner
#1205 [22:47] <Absol> EthanHardy: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1206 [22:47] <Absol> EthanHardy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1207 [22:47] <mattym> EthanHardy, Try the instructions from Absol
#1208 [22:47] <EthanHardy> do a clean
#1209 [22:47] <EthanHardy> ??
#1210 [22:48] <EthanHardy> k im cleaning it
#1211 [22:48] <mattym> EthanHardy, Make sure you let it run the scan completely first.
#1212 [22:48] <EthanHardy> OKay, i gtg in 12 mins can we get this done by then?
#1213 [22:48] <EthanHardy> Bruh is this gonna delete my hacks?
#1214 [22:49] <EthanHardy> Its detecting my gmod hack client xD
#1215 [22:49] <mattym> EthanHardy, Probably, but thats not our concern.
#1216 [22:49] <EthanHardy> RIP
#1217 [22:50] <EthanHardy> found 63 threats now what
#1218 [22:50] <mattym> EthanHardy, have it clean, When its done it needs you to restart, do so then try reinstalling Minecraft.
#1219 [22:50] <EthanHardy> Okay then it should work?
#1220 [22:50] <mattym> Hopefully.
#1221 [22:51] * EthanHardy_ [EthanHardy_@notlogged] has joined #minecrafthelp
#1222 [22:51] <EthanHardy_> Im back
#1223 [22:51] <EthanHardy_> It closed my chrome for some reason
#1224 [22:51] <mattym> EthanHardy_, Yeah thats normal
#1225 [22:52] <EthanHardy_> Are you a software engineer of some sorts?
#1226 [22:52] <mattym> No
#1227 [22:52] <EthanHardy_> Do you work for mojang?
#1228 [22:52] <mattym> No
#1229 [22:52] <EthanHardy_> Are you getting paid for doing this?
#1230 [22:53] * Selena [Selena@notlogged] has joined #minecrafthelp
#1231 [22:53] <mattym> ?? info/volunteer
#1232 [22:53] <CubeTheThird> EthanHardy_, this chat is run by community volunteers
#1233 [22:53] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1234 [22:53] <EthanHardy_> Why are you guys helping people like me?
#1235 [22:53] <CubeTheThird> because we can?
#1236 [22:53] <EthanHardy_> lmao
#1237 [22:53] <EthanHardy_> you guys play csgo?
#1238 [22:54] <CubeTheThird> nope
#1239 [22:54] <CubeTheThird> well I don't
#1240 [22:54] <EthanHardy_> Just minecraft?
#1241 [22:54] <CubeTheThird> I play other games. I'm just not into FPS games
#1242 [22:55] * EthanHardy [EthanHardy@notlogged] has joined #minecrafthelp
#1243 [22:56] <EthanHardy> My computer resttarted
#1244 [22:56] <EthanHardy> Now what
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#1246 [22:56] <CubeTheThird> EthanHardy, try installing it again
#1247 [22:56] <EthanHardy> Bruh
#1248 [22:57] <EthanHardy> Okay
#1249 [22:57] * EthanHardy_ [EthanHardy_@notlogged] has quit. (Ping timeout: 195 seconds)
#1250 [22:58] * Anzhelika|Away is now known as Anzhi
#1251 [22:58] <EthanHardy> Okay it's installing
#1252 [22:58] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#1253 [22:59] <EthanHardy> Still corrupt
#1254 [22:59] <mattym> EthanHardy, Try downloading again then installing
#1255 [22:59] <EthanHardy> I just did -.-
#1256 [22:59] <mattym> EthanHardy, Did you download it after the restart?
#1257 [23:00] <EthanHardy> Yes
#1258 [23:00] <mattym> ??> EthanHardy win/dl/alternative
#1259 [23:00] <mattym> ??> EthanHardy dl/win/alternative
#1260 [23:00] <EthanHardy> I don't know I have no idea what that means
#1261 [23:00] <mattym> EthanHardy, One sec
#1262 [23:01] <mattym> ??> EthanHardy win/dl/alternate
#1263 [23:01] <mattym> ??> EthanHardy dl/win/alternate
#1264 [23:01] <Absol> EthanHardy: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#1265 [23:01] <CubeTheThird> lol
#1266 [23:01] <mattym> EthanHardy, Check the info Absol wrote
#1267 [23:01] <EthanHardy> I got a simple alternative. Hanging myself
#1268 [23:01] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#1269 [23:02] <EthanHardy> That'll fix it right?
#1270 [23:02] <mattym> EthanHardy, Might, could be something else.
#1271 [23:02] <EthanHardy> Lol
#1272 [23:02] <mattym> EthanHardy, The error you get is pretty generic, could be any number of causes.
#1273 [23:03] <EthanHardy> Minecraft is cancerous
#1274 [23:03] <EthanHardy> Took me 12 hours just to fix the crashing instantly open joining a server and now this lmao
#1275 [23:04] <EthanHardy> Time to play csgo cya guys have a good day. I give up on minecraft thanks for your time
#1276 [23:06] * Anzhi is now known as Anzhelika|Away
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#1280 [23:21] <Tyler> My account email and password has been changed even though I didn't change them I may have been hacked
#1281 [23:24] <CubeTheThird> Tyler, you'll have to contact Mojang about that
#1282 [23:24] <CubeTheThird> ??> Tyler mojang/email
#1283 [23:24] <Absol> Tyler: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1284 [23:24] <Absol> Tyler: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1285 [23:24] <Tyler> ok
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#1288 [23:35] * jakester143 [jakester143@notlogged] has joined #minecrafthelp
#1289 [23:36] <jakester143> login issues
#1290 [23:36] <jakester143> login issues
#1291 [23:36] * Yaman2233 [Yaman2233@notlogged] has left #minecrafthelp
#1292 [23:36] * Yaman2233 [Yaman2233@notlogged] has joined #minecrafthelp
#1293 [23:37] <jakester143> I tried logging into my account but it wont let me even though the password is correct
#1294 [23:37] <Yaman2233> i cant login to my minecraft account i reset my password so many times
#1295 [23:37] <jakester143> i tried to send the password reset to my email but i also didnt get that
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