#MinecraftHelp > 2016-11-26
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#3 [00:15] <XDXPorkchop> hey mattym, you here?
#4 [00:16] <XDXPorkchop> if you are, thank you very much!! it finally is working, and even improved resolutions of everything. thanks again
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#10 [00:42] <Dr_Dannieburger> Hello! I am having a lot of trouble trying to retrace my old minecraft email account, and without it I cannot change my skin anymore
#11 [00:43] <Dr_Dannieburger> I am not sure if this is an account issue or not
#12 [00:44] <Dr_Dannieburger> But I have waited a long time to try and figure this out, so I won't accept to be turned down on this issue, as it extremely important to my YouTube channel and I'm not willing to pay another $40
#13 [00:46] <Dr_Dannieburger> I'll be here
#14 [00:46] <Dr_Dannieburger> Waiting
#15 [00:46] <Dr_Dannieburger> As long as it takes
#16 [00:46] <Dr_Dannieburger> For dumb ass microsoft to come through
#17 [00:47] <GreyVulpine> Nobody from Microsoft or Mojang is here. We're just community volunteers.
#18 [00:47] <Dr_Dannieburger> I apologize
#19 [00:48] <Dr_Dannieburger> Can you be of service to me?
#20 [00:48] <GreyVulpine> For account recovery on PC/Mac, all you can do is file a support ticket to Mojang's customer support.
#21 [00:49] <GreyVulpine> Dr_Dannieburger - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#22 [00:49] <Dr_Dannieburger> Please, I have tried this many times before and no one seems to understand
#23 [00:49] <Dr_Dannieburger> Basically, I need my email account to migrate, and the people from my support response tell me to migrate, and it never works because of this
#24 [00:49] <Dr_Dannieburger> Do you understand?
#25 [00:50] <Dr_Dannieburger> I know the password, but I need to know the email
#26 [00:50] <GreyVulpine> So, is this an old account from 2011-2012 that you need to migrate?
#27 [00:50] <Dr_Dannieburger> Yes, exactly
#28 [00:51] <GreyVulpine> Right, so, for account recovery, you'll need to provide a transaction ID for proof of purchase so that Mojang can help you change your email address and migrate
#29 [00:51] <Dr_Dannieburger> Where do I find proof?
#30 [00:52] <GreyVulpine> The original receipt that you got when you purchased minecraft, or if you remember what service you used to process payments, you can contact them to recover the transaction ID
#31 [00:53] <Dr_Dannieburger> My dad did that for me, and I believe he archived it somewhere in his inbox. It would be impossible to find
#32 [00:53] <GreyVulpine> Paypal was used back then, so if you had a paypal account that you used back then, you can log into your paypal account to get the transaction ID
#33 [00:53] <Dr_Dannieburger> There's not much I can do
#34 [00:53] <GreyVulpine> Or you may have used the DIBS system, which the contact info for can be found at: https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#35 [00:54] <GreyVulpine> Often times, a person just using a straight credit card, used the DIBS system to process payments.
#36 [00:55] <Dr_Dannieburger> Well I'm only a teenager, so at the time my Dad bought the account for me, I was probably a lot younger and lost it somewhere. Can you maybe access the database for me and find the email adress associated with Dr_Dannieburger
#37 [00:55] <GreyVulpine> I have no access to the database
#38 [00:55] <Dr_Dannieburger> Is there any way you can do this for me?
#39 [00:56] <GreyVulpine> Unfortunately no, we're just community volunteers here. We have no access to Mojang's account system.
#40 [00:57] <Dr_Dannieburger> Well, thank you for your help. I do appreciate it. If you're getting paid, you might recieve a part of the $40 payment for a new minecraft account. I'm not being sarcastic, I truly do appreciate your help GreyVulpine. Thanks :D
#41 [00:58] <GreyVulpine> No worries. We don't get paid here at all.
#42 [00:58] <Dr_Dannieburger> Well that's a shame. I might consider signing up for volunteering regardless. Thanks again ;D
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#48 [01:39] <Lepardlover> yo does anyone have a time estimate for a lost pass email?
#49 [01:39] <Lepardlover> been waiting a few hours
#50 [01:39] <Lepardlover> nothing in spam or main inbox
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#55 [02:08] <StistkoCZ> i need fix card drivers plz
#56 [02:08] <StistkoCZ> how it i can do
#57 [02:09] <StistkoCZ> thx
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#62 [02:17] <Zae> I dont know if yall can help me but it keep saying Sorry We Couldent Connect You To Our Server
#63 [02:17] <Zae> (error timed out)'
#64 [02:18] <Zae> i loged out bc the servers were not working but now i cant even log in
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#71 [02:34] <CraftedCam> hello
#72 [02:34] <CraftedCam> my minecraft keeps crashing
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#76 [03:05] <Guest43604> I was playing minecraft and my PS4 got unplugged and now it gives me a error code every time I try to get on that world
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#78 [03:09] <UIUU> I need help
#79 [03:09] <UIUU> my Minecraft was crashing
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#81 [03:09] <thgilfodrol> ??> UIUU launcher/crash-log
#82 [03:09] <Absol> UIUU: We need to see your crash log, which appears after a crash.
#83 [03:09] <Absol> UIUU: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#96 [04:46] <ItzKerby> Hi im getting a SunCertPathBuilderException and i have tried reinstalling java removing minecraft and reinstalling it but nothing seems to work
#97 [04:49] <ItzKerby> ????? is anyone there?
#98 [04:50] <Andrio> ??> ItzKerby win/hosts
#99 [04:50] <Absol> ItzKerby: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#100 [04:50] <Absol> ItzKerby: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#101 [04:50] <ItzKerby> ok one second
#102 [04:52] <ItzKerby> http://paste.ubuntu.com/23536859/
#103 [04:52] <ItzKerby> there ya go
#104 [04:52] <GreyVulpine> So, have you actually purchased minecraft?
#105 [04:52] <ItzKerby> yes
#106 [04:52] <GreyVulpine> And have you pirated minecraft in the past?
#107 [04:52] <ItzKerby> No
#108 [04:52] <GreyVulpine> remove those two entries from the hosts file, save it. then try minecraft
#109 [04:53] <ItzKerby> huh?
#110 [04:53] <ItzKerby> what entries
#111 [04:53] <GreyVulpine> Delete the two lines from the hosts file.
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#113 [04:54] <ItzKerby> i have but it wont le me save it
#114 [04:54] <Milo> I Can not play minecraft why?
#115 [04:54] <GreyVulpine> You'll need to open up notepad as an administrator
#116 [04:54] <GreyVulpine> Milo - Perhaps you can tell us?
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#119 [04:56] <Ondrasek_00> Can someone help me? I buyed my minecraft a few years ago, and i havent played it a long time. But now its not possible to log in.
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#121 [04:57] <GreyVulpine> Ondrasek_00 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#122 [04:57] <ItzKerby> Vulpine
#123 [04:57] <GreyVulpine> ItzKerby - Yes?
#124 [04:57] <ItzKerby> It still wont let me save
#125 [04:57] <Milo> my minecraft give me
#126 [04:57] <GreyVulpine> ItzKerby - Again, open notepad up in administrator mode. It'll let you then
#127 [04:57] <ItzKerby> how?
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#129 [04:58] <GreyVulpine> ItzKerby - So, I'm going to ask you again, have you pirated minecraft in the past?
#130 [04:58] <ItzKerby> yes
#131 [04:58] <ItzKerby> i used mcleaks
#132 [04:58] <GreyVulpine> ItzKerby - And why did you lie to me previously?
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#134 [04:58] <ItzKerby> i thought you wouldnt help me
#135 [04:59] <GreyVulpine> ItzKerby - I already knew the answer. I wanted you to admit to it. You already knew it was a bad thing to do, yet you still lied about doing so.
#136 [04:59] <ItzKerby> im sorry
#137 [04:59] <GreyVulpine> ItzKerby - So, to fix it. What windows do you run?
#138 [04:59] <ItzKerby> windows 10
#139 [05:00] <GreyVulpine> ItzKerby - Click on the cortana icon in the lower left, the icon that's a circle. Type in the search bar, "notepad", without the quotes. Do not press enter. Do you see the notepad desktop app as a search result?
#140 [05:00] <ItzKerby> yes
#141 [05:01] <GreyVulpine> ItzKerby - Right click on the "Notepad" app, "Run as administrator"
#142 [05:01] <ItzKerby> ok]
#143 [05:01] <GreyVulpine> Press "yes", when asked for permissions
#144 [05:01] <ItzKerby> done
#145 [05:02] <Matias> Hello when I try to register in a mojang account in minecraft.net I can not start it even though this created appears to me "An error prevented to process your request, please try again."
#146 [05:02] <GreyVulpine> Go to "File" -> "Open". In the search bar, type in exactly: %systemroot%\system32\drivers\etc\hosts
#147 [05:02] <GreyVulpine> ItzKerby - Press Open after doing so. Do you have the hosts file open?
#148 [05:02] <ItzKerby> ok i did it and deleted the lines and saved it
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#150 [05:03] <GreyVulpine> Right, close minecraft if it's open. Reopen minecraft and log in
#151 [05:03] <ItzKerby> Thank You i will never pirate minecraft again
#152 [05:04] <ItzKerby> <3
#153 [05:04] <GreyVulpine> If you haven't already, please purchase minecraft. Don't use MCleaks.
#154 [05:04] <ItzKerby> i have
#155 [05:04] <ItzKerby> i bought it years ago
#156 [05:04] * GreyVulpine nods.
#156 [05:04] <ItzKerby> i was just banned off servers
#157 [05:04] <ItzKerby> ok thank you
#158 [05:04] <Matias> Hello when I try to register in a mojang account in minecraft.net I can not start it even though this created appears to me "An error prevented to process your request, please try again."
#159 [05:04] <Milo> my computer say
#160 [05:04] <GreyVulpine> Matias - There's not much we can do to help you with that, try again laste
#161 [05:04] <GreyVulpine> later.
#162 [05:05] <Milo> NullpointerException:null
#163 [05:05] <Matias> Yesterday the same happened to me now too
#164 [05:06] <Milo> how to make it well
#165 [05:06] <ItzKerby> Milo
#166 [05:06] <Milo> what
#167 [05:06] <Milo> ???
#168 [05:06] <ItzKerby> He left and said he cant help you
#169 [05:06] <Milo> ok
#170 [05:07] <ItzKerby> See ya later buddy
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#186 [06:07] <bence123444> nem jo az egész legedarim
#187 [06:07] <bence123444> nem jo az egész legedarimc
#188 [06:07] <gabriel> manicrefiti
#189 [06:07] <gabriel> manicrefiti
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#192 [06:08] <bence123444> meg probáltam de rosz ugyis :(
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#206 [06:37] <Luigitar> http://paste.ubuntu.com/23537271/
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#217 [07:13] <Kianstewart> hello i cant start minecraft because when i start it up it loads then gives me a crash report and also says that i have an un updated driver software
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#221 [07:14] <Kianstewart> hello i cant start minecraft because when i start it up it loads then gives me a crash report and also says that i have an un updated driver software
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#223 [07:14] <anasijd> hi
#224 [07:14] <Kianstewart> hi
#225 [07:14] <Kianstewart> hello i cant start minecraft because when i start it up it loads then gives me a crash report and also says that i have an un updated driver software
#226 [07:15] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#227 [07:15] <anasijd> why i can only play on demo mode
#228 [07:15] <anasijd> i paid the fees
#229 [07:15] <Andrio> ??> Kianstewart win/DXDiag
#230 [07:15] <Absol> Kianstewart: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#231 [07:15] <Andrio> anasijd, did you choose a name?
#232 [07:15] <anasijd> yes
#233 [07:15] <anasijd> before i can play
#234 [07:15] <anasijd> now i can't
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#236 [07:16] <Kianstewart> Andrio i have done ll of that
#237 [07:16] <Kianstewart> all
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#239 [07:16] <Andrio> anasijd, what is it?
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#241 [07:16] <Kianstewart> it still doesnt work
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#243 [07:16] <Andrio> Kianstewart, show me the link to your DXDiag report.
#244 [07:17] <Atlas> Hi, i can't log in to minecraft, and i can't get an email to password reset. What do i do?
#245 [07:17] <Kianstewart> i have the pastebin thing
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#248 [07:17] <Andrio> well
#249 [07:17] <Kianstewart> should i put the link to it in here
#250 [07:17] <Andrio> Atlas, contact Mojang to have the email address on your account updated.
#251 [07:17] <Andrio> ??> Atlas account/send-email
#252 [07:17] <Absol> Atlas: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#253 [07:17] <Andrio> Kianstewart... yes
#254 [07:17] <Absol> Atlas: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#255 [07:18] <Kianstewart> here http://paste.ubuntu.com/23537391/
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#257 [07:18] <Andrio> Kianstewart, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#258 [07:19] <Kianstewart> okay how do i downgrade i dont like windows 10 anyway
#259 [07:19] <Roephin> hey, Can anyone help me? I will explain my problem here ... I did so for a while now (about 2 years) a minecraft account, Since almost 12 months I play on a server where you have to buy a whitelist etc. but that Mojang has thus changed passwords minecraft accounts (And I also find myself 1 am) are logged their minecraft accounts They may have a mail sent to your email ... here comes the problem. So I can not in my mail because it is bloc
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#261 [07:20] <Kianstewart> okay how do i downgrade i dont like windows 10 anyway to windows 7
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#266 [07:20] <Wayne> Help
#267 [07:21] <Roephin> Mojang has several Minecraft account passwords changed because now I can not reach my account / mail .. is it possible to change back the password or a new email address to leave with you for any adjustment?
#268 [07:21] <Wayne> Won't letme sign in
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#270 [07:22] <Andrio> Kianstewart, do you still have Windows 7 or recovery disks?
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#273 [07:22] <zNii> Oi
#274 [07:22] <zNii> Hi
#275 [07:22] <Kianstewart> how do i check
#276 [07:22] <zNii> I need help
#277 [07:22] <zNii> Please
#278 [07:22] <Andrio> ??> Roephin account/send-email
#279 [07:22] <Absol> Roephin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#280 [07:22] <Absol> Roephin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#281 [07:22] <Roephin> Ok thx @Absol
#282 [07:22] <Andrio> Kianstewart, uh, if your PC came in a box, check that?
#283 [07:22] <Andrio> ??> zNii ask
#284 [07:22] <Absol> zNii: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#285 [07:22] <Absol> zNii: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#286 [07:23] <Andrio> Kianstewart, also check the file explorer app for any disk or partition labelled something like 'recovery'
#287 [07:23] <Andrio> Mine was the D drive
#288 [07:24] <Roephin> Andrio, its so my email account is hacked.... and now i cant by my MC account
#289 [07:25] <zNii> My Minecraft say : We've managed to gather some details about the and we will investigate this as soon we can
#290 [07:25] <zNii> i need help
#291 [07:25] * Roephin [Roephin@notlogged] has quit. (Quit: Web client closed)
#292 [07:25] <zNii> pleasee
#293 [07:25] <Andrio> ??> Roephin account/send-email
#294 [07:25] <Kianstewart> no it just came up with eula and an iphone software
#295 [07:25] <Absol> Roephin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#296 [07:25] <Absol> Roephin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#297 [07:25] <Andrio> ??> zNii launcher/crash-log
#298 [07:25] <Absol> zNii: We need to see your crash log, which appears after a crash.
#299 [07:25] <Andrio> mm
#300 [07:25] <Absol> zNii: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#301 [07:26] <zNii> But i try!
#302 [07:27] <Kianstewart> i checked file explorer nothing but a eula and an iphone software
#303 [07:27] <Kianstewart> and it didnt come in a box
#304 [07:27] <Andrio> hm
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#306 [07:30] <Kianstewart> do you know any alternative ways for me to downgrade ?
#307 [07:30] <Danika> hello guys need a little help please, recently updated my pc with Avast AV, if i disable Avast minecraft runs fine, if i keep in enabled, crashes. Any hints please ?
#308 [07:30] <Andrio> Kianstewart, do you have a Windows product key?
#309 [07:31] <Andrio> Danika, try reinstalling Avast.
#310 [07:31] <Kianstewart> how do i check
#311 [07:31] <Andrio> Kianstewart, if your PC has a certificate of authenticity on it, it'll be on that.
#312 [07:32] <Danika> Andrio, is there any setting apart like i disable, to make it exclude ?
#313 [07:32] <Andrio> Danika, I believe so
#314 [07:32] <Danika> Andrio, okay .. will check for that, thanks
#315 [07:32] <Danika> thanks all, need to go ... byez
#316 [07:33] <Kianstewart> Andrio check this i dont know if it would be any help
#317 [07:33] <Kianstewart> https://support.microsoft.com/en-us/help/12440/windows-10-activation
#318 [07:33] <jjs999jjs> Kianstewart, look on the case for a windows sticker
#319 [07:33] <Kianstewart> yes
#320 [07:33] <Kianstewart> windows 7 sticker on my laptop
#321 [07:33] <Kianstewart> and intel celeron inside sticker
#322 [07:34] <jjs999jjs> Kianstewart, like this one? http://img.diytrade.com/cdimg/1173193/17780984/0/1292568340/Windows_7_Pro_OEM_X15_COA.jpg
#323 [07:35] <Kianstewart> no we purchased the laptop from a guy who came into my grandads cafe selling it
#324 [07:35] <Kianstewart> so we have no box or anything like that
#325 [07:36] <jjs999jjs> its usually underneath the laptop
#326 [07:36] <Kianstewart> ahhh okay
#327 [07:36] <Kianstewart> i see it now
#328 [07:36] <jjs999jjs> it has code on it yes?
#329 [07:37] <Kianstewart> it has a couple of codes which one
#330 [07:37] <jjs999jjs> lLIKE this code https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcRHHa08GUgwtdVvBsubKSP173dO_aDxdvfU04EsHYSGilScXBGU
#331 [07:37] <jjs999jjs> product key
#332 [07:37] <jjs999jjs> usually 25 numbers
#333 [07:37] <jjs999jjs> or letters
#334 [07:38] <jjs999jjs> anyhow I need to go out. ask Andrio
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#336 [07:40] <Kianstewart> ok
#337 [07:41] <Kianstewart> andrio the picture you sent me underline wich code to send
#338 [07:42] <Andrio> What picture?
#339 [07:43] <Kianstewart> of your sticker
#340 [07:43] <Kianstewart> i dont know whic code to send
#341 [07:44] <Kianstewart> the proof of licence
#342 [07:45] <jjs999jjs> kian if you have the 25 character code under your laptop then you can downgrade to win7
#343 [07:45] <jjs999jjs> https://www.microsoft.com/en-gb/software-download/windows7
#344 [07:46] <jjs999jjs> you do not send anyone the code
#345 [07:46] <Kianstewart> ok
#346 [07:46] <Kianstewart> i dont know where abouts the code is though
#347 [07:47] <jjs999jjs> UNDERNEATH THE LAPTOP :)
#348 [07:47] <jjs999jjs> on a sticker like this one https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcRHHa08GUgwtdVvBsubKSP173dO_aDxdvfU04EsHYSGilScXBGU PRODUCT KEY
#349 [07:47] <jjs999jjs> do NOT type it in here
#350 [07:48] <jjs999jjs> you see product key
#351 [07:48] <Kianstewart> yeah
#352 [07:49] <jjs999jjs> then go read the info here on how to install win7 https://www.microsoft.com/en-gb/software-download/windows7
#353 [07:49] <jjs999jjs> unsure? ask on the microsoft website
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#356 [07:50] <Kianstewart> mine doesnt say product key on it
#357 [07:51] <jjs999jjs> oh well :(
#358 [07:51] <jjs999jjs> does it have a 25 character code on it?
#359 [07:52] <Kianstewart> is thhat the front of your sticker
#360 [07:52] <jjs999jjs> sticker is usually on the underside of laptop
#361 [07:53] <jjs999jjs> https://support.microsoft.com/en-gb/help/10749/windows-product-key
#362 [07:54] <Kianstewart> Yeah it looks as if he sold me the laptop knowing this would happen
#363 [07:55] <jjs999jjs> https://support.microsoft.com/en-gb/kb/950929
#364 [07:57] <Kianstewart> if dont have the product key is there any other way at getting it
#365 [07:57] <jjs999jjs> ^^^ read that article
#366 [08:00] <Kianstewart> Windows 10 on this device is activated with a digital entitlement
#367 [08:01] <Kianstewart> it says where my product key sould show
#368 [08:01] <jjs999jjs> contact them explain your issue
#369 [08:03] * Pandasrock [Pandasrock@notlogged] has joined #minecrafthelp
#370 [08:04] <Pandasrock> My minecraft keeps crashing on me for no reason
#371 [08:06] <Pandasrock> It keep saying that something will be fixed in a future release
#372 [08:08] <Andrio> ??> Pandasrock launcher/crash-log
#373 [08:08] <Absol> Pandasrock: We need to see your crash log, which appears after a crash.
#374 [08:08] <Absol> Pandasrock: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#375 [08:08] <Pandasrock> ok
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#380 [08:13] <HelloXDFin> Why it wont let me log in
#381 [08:14] <HelloXDFin> i changed my password
#382 [08:14] <HelloXDFin> and it says that invalid email or password
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#384 [08:15] <Pandasrock> http://paste.ubuntu.com/23537687/ that is the url
#385 [08:20] <Pandasrock> hello.......
#386 [08:21] <Andrio> hm...
#387 [08:21] <Andrio> Pandasrock, try turning off VBOs in the video options.
#388 [08:21] <Pandasrock> ok
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#392 [08:24] <Pandasrock> what are vbos??
#393 [08:25] <breachunivers> i cant play minecraft
#394 [08:25] <breachunivers> because minecraft its not working
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#396 [08:26] <Pandasrock> what are VBO's
#397 [08:26] <Andrio> Pandasrock, it's basically a way of sending data to the video card that doesn't work with certain older Intel ones.
#398 [08:27] <Pandasrock> But how do I turn it off
#399 [08:27] <Pandasrock> Nevermind figured it out
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#401 [08:29] <GoBucks> I need help: My Minecraft version is currently 1.8.6 and I can't get it to update to the latest version 1.11
#402 [08:32] <Andrio> ??> GoBucks launcher/change-version
#403 [08:32] <Absol> GoBucks: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
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#406 [08:38] <GoBucks> That seems to have worked. Thanks folks :)
#407 [08:42] <Andrio> no problem.
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#409 [08:43] <SU00G> Hey
#410 [08:43] * Pandasrock [Pandasrock@notlogged] has quit. (Ping timeout: 195 seconds)
#411 [08:43] <SU00G> I need help
#412 [08:43] <SU00G> My mine craft is being stupid
#413 [08:44] <SU00G> How come I get really bad ping on minecraft but ON like csgo or something I get 30 ping btw on minecraft I get like 500
#414 [08:44] <SU00G> How do I fix it
#415 [08:47] <Andrio> How far away from you is the server?
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#418 [08:51] <LucasHarutunian> Hello I need help with my client its pc and the color is very distorted so like the fire and lava are green and red color in chat is dark grey
#419 [08:51] <LucasHarutunian> Hello I need help with my client its pc and the color is very distorted so like the fire and lava are green and red color in chat is dark grey
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#421 [08:52] <Andrio> LucasHarutunian, did you accidentally turn the 3D on?
#422 [08:52] <LucasHarutunian> what?
#423 [08:52] <LucasHarutunian> whats that?
#424 [08:52] <Andrio> Minecraft has anaglyph 3D
#425 [08:52] <Andrio> Which you can turn on in the video options.
#426 [08:53] <LucasHarutunian> thanks let me check
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#429 [08:54] <LucasHarutunian> also whith what equipment would i be able to properly use 3d mode
#430 [08:54] <Andrio> Red-cyan 3D glasses
#431 [08:55] <LucasHarutunian> oh
#432 [08:56] <LucasHarutunian> that fixed half the issue so now my chat colors
#433 [08:56] <LucasHarutunian> red is now dark grey
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#435 [08:57] <Andrio> Restarting Minecraft will fix that.
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#437 [08:57] <LucasHarutunian> u sure?
#438 [08:57] <LucasHarutunian> cuz i restarted it alot
#439 [08:57] <LucasHarutunian> chat did not change but my norm colors are fine now
#440 [08:58] <Andrio> hm
#441 [08:58] <Andrio> Did you turn off the 3D?
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#443 [08:58] <LucasHarutunian> yes
#444 [08:59] <Andrio> and then restart?
#445 [08:59] <LucasHarutunian> yes
#446 [09:00] * Crystal|AFK is now known as CrystalBell
#447 [09:01] <LucasHarutunian> wow
#448 [09:01] <LucasHarutunian> that was random
#449 [09:01] <LucasHarutunian> my chat automaticly changed just now
#450 [09:01] <Andrio> o
#451 [09:01] <LucasHarutunian> Thanks so much for your help
#452 [09:02] <Andrio> no problem...
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#454 [09:06] * MinecraftPlayer [MinecraftPlayer@notlogged] has joined #minecrafthelp
#455 [09:07] <MinecraftPlayer> Hi I would like help with logging in on Minecraft.net
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#466 [09:39] <bill> can i change a purchase account before it hits my ban now ??
#467 [09:39] * minerjje [minerjje@notlogged] has joined #minecrafthelp
#468 [09:40] <minerjje> hi
#469 [09:40] <minerjje> i have lost my email how do i change my email so i can reset my password
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#485 [09:46] <xXBAMBUSLEITUNGXx> I can't reset my password
#486 [09:46] <bill_> I need to cancel my last order and use a different account
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#488 [09:47] <DantrixPixelt> I wanted to log in, and I missed it too often, but then my Minecraft (DantrixPixelt) was blocked. Now I can not log in there anymore! that is really a shame
#489 [09:47] * playerroto [playerroto@notlogged] has joined #minecrafthelp
#490 [09:47] <DantrixPixelt> my minecraft account was blocked
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#492 [09:48] <DantrixPixelt> I wanted to log in, and I missed it too often, but then my Minecraft Account (DantrixPixelt) was blocked. Now I can not log in there anymore! that is really a shame
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#497 [09:49] <smily> hello. I received an error that i tried to change my password to many times, what do i do now?
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#506 [09:59] * YhatoVheli [YhatoVheli@notlogged] has joined #minecrafthelp
#507 [10:00] <YhatoVheli> Our computer is NOT detecting new LAN games hosted on another computer in the network.
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#509 [10:01] <YhatoVheli> Second question: do you have to have two seperate Mojang accounts and Minecraft licenses for your kids to play together? PC version only
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#512 [10:17] <TriangleAttack> Hello, whenever I open my Minecraft and press F-11 on my PC Minecraft is too zoomed in for my taste. Is there anyway do zoom out still having F-11, are there better ways to get Full Screen?
#513 [10:18] <TriangleAttack> 00
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#515 [10:30] * Evan [Evan@notlogged] has joined #minecrafthelp
#516 [10:31] <Evan> I've forgotten my username and password
#517 [10:33] * caique660 [caique660@notlogged] has joined #minecrafthelp
#518 [10:33] <Evan> and the reset email isn't coming
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#523 [10:36] <Evan> the reset email hasn't come
#524 [10:36] <Evan> tried 3 times
#525 [10:37] <superman30000> I forgot my minecraft password snd my email for this was deleted
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#527 [10:38] <thgilfodrol> Evan, have you tried all your emails, along with the spam/junk mail folders for each?
#528 [10:38] * dersr [dersr@notlogged] has joined #minecrafthelp
#529 [10:39] <dersr> I have purchased gift code card but name created everything done done I have given my e-mail one and password it does not go
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#531 [10:43] <YhatoVheli> I'm sorry, but isn't this chat for technical game play issues?
#532 [10:43] <YhatoVheli> Does anyone have info about connecting via LAN?
#533 [10:45] <YhatoVheli> Triangle... doesn't your Minecraft window have a maximize button? That's what we use.
#534 [10:45] <thgilfodrol> YhatoVheli: for your first question; I'm not sure- do you have any antivirus programs set up on the problematic computer?
#535 [10:46] <YhatoVheli> of course, but just the basic antivirus
#536 [10:47] <thgilfodrol> which one are you using?
#537 [10:48] <YhatoVheli> Windows 10 defender.
#538 [10:49] <thgilfodrol> hmm, seems fine
#539 [10:51] <thgilfodrol> when you open it to lan, does it give you an IP address and/or a port?
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#551 [11:18] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#552 [11:19] <Matt__> I can't login into my account... I don't know the answers to the questions nor have access to the email
#553 [11:21] <GreyVulpine> Matt__ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#554 [11:21] <Matt__> thanks
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#558 [11:23] <sP1nT> I heave a problemn when i try to connect minecraft launcher and minecraft.net it say me that : An error prevented your request from being processed. Please try again.
#559 [11:25] <sP1nT> wath i need to do ?
#560 [11:25] <sP1nT> wath i need to do ?
#561 [11:25] * ShadowOfDestiny [ShadowOfDestiny@notlogged] has left #minecrafthelp
#562 [11:25] <thgilfodrol> when did the issue start?
#563 [11:26] * jo0o0o0o0o0 [jo0o0o0o0o0@notlogged] has joined #minecrafthelp
#564 [11:26] * jo0o0o0o0o0 [jo0o0o0o0o0@notlogged] has quit. (Client Quit)
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#567 [11:28] <ShadowOfDestiny> I have a problem. I can not run the launcher because it crashes, in the crash report it appears that I have a graphics problem, what can I do?
#568 [11:29] <thgilfodrol> ??> ShadowOfDestiny launcher/crash-log
#569 [11:29] <Absol> ShadowOfDestiny: We need to see your crash log, which appears after a crash.
#570 [11:29] <Absol> ShadowOfDestiny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#571 [11:29] <ShadowOfDestiny> ok im going
#572 [11:29] * Rafonha_Br [Rafonha_Br@notlogged] has joined #minecrafthelp
#573 [11:30] <ShadowOfDestiny> This http://paste.ubuntu.com/23538567/
#574 [11:30] <ShadowOfDestiny> Like this?
#575 [11:32] * Lemon` [Lemon`@notlogged] has joined #minecrafthelp
#576 [11:33] <thgilfodrol> ShadowOfDestiny: can you update your gpu drivers, and try again?
#577 [11:33] <thgilfodrol> ??> ShadowOfDestiny gpu/amd
#578 [11:33] <Absol> ShadowOfDestiny: You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/en-us/download/auto-detect-tool
#579 [11:33] <ShadowOfDestiny> wait pls
#580 [11:33] <ShadowOfDestiny> ok i will try it
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#585 [11:42] <ShadowOfDestiny> hey
#586 [11:43] <ShadowOfDestiny> i have been download the that
#587 [11:43] <ShadowOfDestiny> amc*
#588 [11:43] <ShadowOfDestiny> amd*
#589 [11:43] <ShadowOfDestiny> and now what i do?
#590 [11:44] <thgilfodrol> did it install properly?
#591 [11:45] * Rafonha_Br [Rafonha_Br@notlogged] has quit. (Ping timeout: 195 seconds)
#592 [11:45] <ShadowOfDestiny> i dont know
#593 [11:45] <thgilfodrol> after downloading it, did you execute the tool?
#594 [11:46] <ShadowOfDestiny> what tool?
#595 [11:46] <thgilfodrol> the auto detect tool, from the linked amd site
#596 [11:46] <ShadowOfDestiny> yes i download
#597 [11:47] <thgilfodrol> did you run it?
#598 [11:47] <ShadowOfDestiny> i click download now
#599 [11:47] <ShadowOfDestiny> i do bad?
#600 [11:48] <ShadowOfDestiny> ?
#601 [11:49] <thgilfodrol> after you've downloaded it, did you run it?
#602 [11:49] <ShadowOfDestiny> run how?
#603 [11:49] <ShadowOfDestiny> i dowload the amd, then i click download
#604 [11:49] <thgilfodrol> by double clicking the file
#605 [11:50] <ShadowOfDestiny> i don't remember
#606 [11:50] <ShadowOfDestiny> it's need to click run as administrator?
#607 [11:51] <ShadowOfDestiny> i go to my downloads file and y click it
#608 [11:51] <thgilfodrol> yeah
#609 [11:51] * AiryProGamer_ [AiryProGamer_@notlogged] has joined #minecrafthelp
#610 [11:51] <ShadowOfDestiny> i click run as administrator ?
#611 [11:51] <thgilfodrol> yes
#612 [11:51] <ShadowOfDestiny> i close the other window?
#613 [11:52] <thgilfodrol> what other window?
#614 [11:52] <ShadowOfDestiny> the amd window
#615 [11:52] * AiryProGamer_ [AiryProGamer_@notlogged] has quit. (Client Quit)
#616 [11:52] <ShadowOfDestiny> i close it and i open whit run as administrator now?
#617 [11:53] <thgilfodrol> you can keep the browser page open if you want, but run the auto detect tool
#618 [11:53] <ShadowOfDestiny> i have been runed the amd whit run as administrator
#619 [11:57] * rxntrik7 [rxntrik7@notlogged] has joined #minecrafthelp
#620 [11:58] <rxntrik7> Hey guys, for whatever reason my Minecraft game is NOT showihng up after rfecently miagrating my account.
#621 [11:58] * Alex_Deblois [Alex_Deblois@notlogged] has joined #minecrafthelp
#622 [11:59] <GreyVulpine> rxntrik7 - Could you elaborate? Why did you migrate your account?
#623 [12:00] <ShadowOfDestiny> hey
#624 [12:00] <ShadowOfDestiny> any1 can help me?
#625 [12:00] <ShadowOfDestiny> Please+
#626 [12:01] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#627 [12:01] <rxntrik7> GreyVupline, I could not login to my minecraft account, Mojang said I needed to migrate my account. After migrating the account my game no longer appeared.
#628 [12:02] <thgilfodrol> ShadowOfDestiny: what is the issue you're having right now?
#629 [12:02] <GreyVulpine> rxntrik7 - Ah, then you'll need to contact Mojang Support for that account
#630 [12:02] <rxntrik7> Ok thanks :)
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#632 [12:03] * rxntrik7 [rxntrik7@notlogged] has quit. (Quit: Web client closed)
#633 [12:03] <thgilfodrol> ShadowOfDestiny: just ask your questions in this channel instead of PMing me, so others can offer insight/see solutions too
#634 [12:04] <ShadowOfDestiny> ok
#635 [12:04] <ShadowOfDestiny> but u can help me, only for now
#636 [12:06] <thgilfodrol> I don't know how to resolve illegal operation errors with graphic driver updates
#637 [12:06] <ShadowOfDestiny> ok
#638 [12:06] <thgilfodrol> your best bet is to wait in the chat for someone else that might know, sorry
#639 [12:07] <ShadowOfDestiny> but, thanks you help me
#640 [12:09] <Lemon`> What happened ShadowOfDestiny
#641 [12:09] * YhatoVheli [YhatoVheli@notlogged] has quit. (Quit: Web client closed)
#642 [12:09] <ShadowOfDestiny> i have an problem whit my grafics or same
#643 [12:09] <ShadowOfDestiny> with
#644 [12:09] <thgilfodrol> basic rundown is that he has a graphics related crash, posted his dxdiag above, and has issues updating drivers
#645 [12:09] <Lemon`> Oh..
#646 [12:10] <Lemon`> Someone had the same problem, I remember.
#647 [12:10] <ShadowOfDestiny> i are installing some
#648 [12:10] <thgilfodrol> I've checked and the card corresponding to his system model seems to meet the mc reqs
#649 [12:11] <Lemon`> May I see them?
#650 [12:11] <ShadowOfDestiny> http://paste.ubuntu.com/23538567/
#651 [12:11] <ShadowOfDestiny> this?
#652 [12:13] * xAJ_ [xAJ_@notlogged] has joined #minecrafthelp
#653 [12:14] <xAJ_> Hey, I just changed my name from xAJ____ to xAJ_, now I cant join in any server on minecraft
#654 [12:14] <thgilfodrol> xAJ_: what is the error when you try to join?
#655 [12:14] <ShadowOfDestiny> xAJ_
#656 [12:15] <xAJ_> Let me check
#657 [12:15] <xAJ_> It says 'Failed to verify username'
#658 [12:15] <ShadowOfDestiny> U profile on a server has to always be the same, I think
#659 [12:16] <GreyVulpine> ??> xAJ_ launcher/relog
#660 [12:16] <Absol> xAJ_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#661 [12:16] <GreyVulpine> Login token needs to be refreshed upon a name change.
#662 [12:17] <xAJ_> Let me try that
#663 [12:18] <xAJ_> Oh right it worked, thamnks !
#664 [12:19] <ShadowOfDestiny> hey some can help me?
#665 [12:19] <ShadowOfDestiny> i dk wht i need to do
#666 [12:19] <urielsalis> ShadowOfDestiny, one moment
#667 [12:20] <ShadowOfDestiny> ok
#668 [12:21] <ShadowOfDestiny> i are in a page whit 2 dowload for win 7 32- bits
#669 [12:21] <urielsalis> ShadowOfDestiny, download and install Catalyst from https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#670 [12:21] <ShadowOfDestiny> hey i have been download it
#671 [12:22] <ShadowOfDestiny> i are instaling
#672 [12:22] <ShadowOfDestiny> but, i dk if i do fine
#673 [12:23] <ShadowOfDestiny> now, in the folder what i instaled have a setup
#674 [12:23] <ShadowOfDestiny> i run it whit administrator now?
#675 [12:23] <urielsalis> ShadowOfDestiny, yes
#676 [12:23] <ShadowOfDestiny> with*
#677 [12:23] <ShadowOfDestiny> ok
#678 [12:27] <ShadowOfDestiny> urielsalis
#679 [12:27] <ShadowOfDestiny> the installation its over
#680 [12:27] <ShadowOfDestiny> i click finish?
#681 [12:28] <urielsalis> ShadowOfDestiny, yes
#682 [12:28] <urielsalis> ShadowOfDestiny, and restart your pc
#683 [12:28] <ShadowOfDestiny> ok
#684 [12:28] <ShadowOfDestiny> i se you in a moment haha
#685 [12:28] <urielsalis> ShadowOfDestiny, sure
#686 [12:28] * ShadowOfDestiny [ShadowOfDestiny@notlogged] has quit. (Quit: Web client closed)
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#688 [12:30] <ShadowOfDestiny> are you there?
#689 [12:30] <urielsalis> ShadowOfDestiny, yes
#690 [12:31] <ShadowOfDestiny> what i do now?
#691 [12:31] <urielsalis> ShadowOfDestiny, play Minecraft :)
#692 [12:31] <ShadowOfDestiny> ok
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#695 [12:33] <ShadowOfDestiny> urielsalis
#696 [12:33] <publotheracoon> help
#697 [12:33] <publotheracoon> I can't log in to my accout
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#699 [12:33] <urielsalis> ShadowOfDestiny, yes?
#700 [12:33] <HorizonXD> I cannot login to any of my minecraft accounts. I changed the password twice. it won't let me login to mojang or minecraft launcher. my friend gave me another account and it still won't let me
#701 [12:33] <urielsalis> publotheracoon, what happens when you try?
#702 [12:33] <urielsalis> ??> HorizonXD login/throttle
#703 [12:33] <Absol> HorizonXD: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#704 [12:33] <Absol> HorizonXD: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#705 [12:34] <ShadowOfDestiny> Do I have to notice any changes in my windows?
#706 [12:34] <urielsalis> ShadowOfDestiny, no?
#707 [12:34] <ShadowOfDestiny> ok
#708 [12:34] <ShadowOfDestiny> its crashed again ...
#709 [12:34] <HorizonXD> Thanks so much
#710 [12:34] <publotheracoon> pretty much it just keeps saying incorrect password
#711 [12:34] <urielsalis> publotheracoon, did you reset your password?
#712 [12:34] <publotheracoon> Incorrect credentials
#713 [12:34] <urielsalis> ??> ShadowOfDestiny launcher/crash-log
#714 [12:34] <Absol> ShadowOfDestiny: We need to see your crash log, which appears after a crash.
#715 [12:34] <Absol> ShadowOfDestiny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#716 [12:35] <publotheracoon> I can't because I don't know my email for minecraft
#717 [12:35] <publotheracoon> just my username
#718 [12:35] <urielsalis> publotheracoon, email Mojang
#719 [12:35] <ShadowOfDestiny> what?
#720 [12:35] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#721 [12:35] <urielsalis> ??> publotheracoon mojang/email
#722 [12:35] <Absol> publotheracoon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#723 [12:35] <Absol> publotheracoon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#724 [12:35] <publotheracoon> okay
#725 [12:35] <urielsalis> ??> publotheracoon account/trans-id
#726 [12:35] <Absol> publotheracoon: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#727 [12:35] * Myself [Myself@notlogged] has joined #minecrafthelp
#728 [12:36] <ShadowOfDestiny> and what i do now ?
#729 [12:36] * gabriel [gabriel@notlogged] has quit. (Client Quit)
#730 [12:36] <urielsalis> ShadowOfDestiny, give me the link
#731 [12:36] <ShadowOfDestiny> what link urielsalis?
#732 [12:36] <urielsalis> ShadowOfDestiny, the one you created when following Absol instructions
#733 [12:37] <ShadowOfDestiny> ok ok
#734 [12:37] <ShadowOfDestiny> http://paste.ubuntu.com/23538567/
#735 [12:37] <ShadowOfDestiny> this one?
#736 [12:38] <Myself> Hi um I have this problem when I go into Minecraft and when I leave the single player or leave a server and go to a different one in multiplayer random blocks would appear and keep changing is there any way to fix thi
#737 [12:38] <urielsalis> ShadowOfDestiny, thats the dxdiag you already had, you have to create a new one following the instructions
#738 [12:38] <urielsalis> ??> ShadowOfDestiny launcher/crash-log
#739 [12:38] <Absol> ShadowOfDestiny: We need to see your crash log, which appears after a crash.
#740 [12:38] <Absol> ShadowOfDestiny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#741 [12:38] <ShadowOfDestiny> ok
#742 [12:39] <Myself> Hi um I have this problem when I go into Minecraft and when I leave the single player or leave a server and go to a different one in multiplayer random blocks would appear and keep changing is there any way to fix this?
#743 [12:39] <urielsalis> Myself, what do you mean?
#744 [12:40] <ShadowOfDestiny> urielsalis can give me the steps?
#745 [12:41] <ShadowOfDestiny> again pls
#746 [12:41] <urielsalis> ??> ShadowOfDestiny launcher/crash-log
#747 [12:41] <Absol> ShadowOfDestiny: We need to see your crash log, which appears after a crash.
#748 [12:41] <Absol> ShadowOfDestiny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#749 [12:41] <Myself> Like when I leave a world and go to a diffrent one my game would glitch out and random blocks appear and change I have to restart Minecraft to go into another server
#750 [12:42] <urielsalis> Myself, those random blocks are ones that were before and you removed them or completely random blocks? Also, are they always in the same place or in a different one?
#751 [12:42] <Myself> completely random
#752 [12:42] <Myself> Well no it would randomly flash random blocks that arent there and continue to glitch out
#753 [12:43] <Myself> I dont know why this happens
#754 [12:43] <urielsalis> ??> Myself tools/hjt
#755 [12:43] <Absol> Myself: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#756 [12:43] <Absol> Myself: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#757 [12:43] <ShadowOfDestiny> http://paste.ubuntu.com/23538967/
#758 [12:43] <urielsalis> ??> ShadowOfDestiny win/dxdiag
#759 [12:43] <Absol> ShadowOfDestiny: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#760 [12:44] <urielsalis> ShadowOfDestiny, and why you are using 1.8.8?
#761 [12:44] <ShadowOfDestiny> i want it
#762 [12:44] <ShadowOfDestiny> i like a server in thir version
#763 [12:44] <ShadowOfDestiny> this
#764 [12:44] <Myself> Will it give me a virus?
#765 [12:45] <urielsalis> Myself, HJT is made by TrendMicro, they are an antivirus company
#766 [12:46] <ShadowOfDestiny> http://paste.ubuntu.com/23538977/
#767 [12:46] <ShadowOfDestiny> like this?
#768 [12:46] <urielsalis> ShadowOfDestiny, looks like the driver didnt install
#769 [12:46] <Myself> Okay a window popped up saying your system for some reason denied write access
#770 [12:46] <urielsalis> ShadowOfDestiny, can you run it again?
#771 [12:46] <urielsalis> Myself, to the hosts file? ignore that
#772 [12:46] <ShadowOfDestiny> i want to download it again
#773 [12:47] <ShadowOfDestiny> can give the link?
#774 [12:47] * adsoma [adsoma@notlogged] has joined #minecrafthelp
#775 [12:47] <urielsalis> ShadowOfDestiny, https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#776 [12:47] <Myself> Okay I have the notepad for the logfile
#777 [12:47] <urielsalis> ??> Myself paste
#778 [12:47] <Absol> Myself: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#779 [12:47] <ShadowOfDestiny> the first?
#780 [12:47] <urielsalis> ShadowOfDestiny, yup
#781 [12:48] <ShadowOfDestiny> 14 minutes, my internet isn't fast
#782 [12:48] <adsoma> QUESTION: If I bought Minecraft for Wii U, can I access to my projet in other divice? Do I need to pay extra for devices"
#783 [12:49] <urielsalis> adsoma, I think its linked to your nintendo account
#784 [12:50] <adsoma> So I cannot acces in Windows 10?
#785 [12:50] <Myself> I have other games too and it shows the files of the other game I have
#786 [12:51] <urielsalis> adsoma, no. Different versions of the games are made by different companies
#787 [12:51] <urielsalis> adsoma, and if you are going to buy the one for pc, get the PC version(not the windows 10 one), its multiplatform and its the complete version(Windows 10 is like minecraft PE)
#788 [12:51] <urielsalis> Myself, it shows a lot of info of your computer to make troubleshooting easier
#789 [12:52] <Myself> It shows my real name and I dont want to paste that in it
#790 [12:52] <Myself> Is there a way I can ttak it out or something
#791 [12:52] <urielsalis> Myself, you can remove that part. Just try to show as much as you can as you never know what software might be interfiring with minecraft
#792 [12:52] <urielsalis> Myself, if you like you can pm me the link too so it doesnt get shown here
#793 [12:53] <urielsalis> Myself, to do that is /msg urielsalis <your message>
#794 [12:53] <adsoma> This is the thing: My Daughter needs to make a project for school. After she finish the project -----> How to show the teacher?
#795 [12:53] <adsoma> I need to invite her to my hone? ja!
#796 [12:53] <Myself> Okay I will msg the log file to you
#797 [12:54] <urielsalis> adsoma, or carry the Wii U there
#798 [12:54] * SameerOP [SameerOP@notlogged] has joined #minecrafthelp
#799 [12:55] <SameerOP> I can not access my account that I prepared with the appointment of the new Password
#800 [12:56] <Myself> Did you get the msg?
#801 [12:56] <SameerOP> yah
#802 [12:57] <SameerOP> And it changed the code when I sign again refuses
#803 [12:58] <mattym> ??> SameerOP login/throttle
#804 [12:58] <Absol> SameerOP: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#805 [12:58] <Absol> SameerOP: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#806 [12:58] <mattym> Myself, He is probably looking it over.
#807 [12:58] <mattym> Myself, Give him a moment or two.
#808 [12:58] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#809 [12:58] <Myself> Alright
#810 [12:59] <urielsalis> Myself, the blocks that appear are in the ground or in the air?
#811 [12:59] <Myself> Well everywhere
#812 [12:59] * lili [lili@notlogged] has joined #minecrafthelp
#813 [12:59] <Myself> Both
#814 [12:59] <Myself> It appears on the ground and the air
#815 [13:00] <SameerOP> I tried it 5 or 6 times
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#817 [13:00] * publotheracoon [publotheracoon@notlogged] has quit. (Quit: Web client closed)
#818 [13:01] <urielsalis> Myself, what is VBO and Mipmap set to in video settings?
#819 [13:01] <Myself> In minecraft or on my computer?
#820 [13:01] <urielsalis> Myself, minecraft
#821 [13:02] <Myself> Ok I need to open it real quick
#822 [13:03] <ShadowOfDestiny> urielisalis the download have been finished, and now exactly, what i do?
#823 [13:03] <Myself> The mipmap is set to 1
#824 [13:03] <mattym> ShadowOfDestiny, Run/Install the file.
#825 [13:04] <Myself> And VBO is set to OFF
#826 [13:04] <ShadowOfDestiny> i run it whit run as administrator?
#827 [13:04] <ShadowOfDestiny> or only i open it
#828 [13:04] <urielsalis> ShadowOfDestiny, open it and it should ask for admin anyway
#829 [13:04] <urielsalis> Myself, set mipmap to 0 and turn VBO ON
#830 [13:04] <ShadowOfDestiny> ok
#831 [13:05] <ShadowOfDestiny> i install it
#832 [13:05] <Myself> Okay I did it
#833 [13:05] * SameerOP [SameerOP@notlogged] has quit. (Ping timeout: 195 seconds)
#834 [13:05] <Myself> uN
#835 [13:05] <Myself> Um
#836 [13:06] <Myself> When I turn the mipmap to zero it changes back to 1 again
#837 [13:06] * nathan_ [nathan_@notlogged] has joined #minecrafthelp
#838 [13:06] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#839 [13:06] <urielsalis> Myself, move it to 0 and leave it for some seconds
#840 [13:06] <urielsalis> it takes some time to register the change(and to reload)
#841 [13:07] <nathan_> como abrir a basta
#842 [13:07] <ShadowOfDestiny> urielisalis, when i intall it, here apears 2 options: Express or personalized?
#843 [13:07] <Myself> Okay
#844 [13:07] <Myself> I done it
#845 [13:07] <urielsalis> Myself, try now
#846 [13:07] <urielsalis> ShadowOfDestiny, express
#847 [13:07] <ShadowOfDestiny> ok
#848 [13:08] <Myself> Okay I have to leave the new world and go in
#849 [13:09] <Myself> I play on a laptop so it takes a bit
#850 [13:09] <ShadowOfDestiny> urielsalis, now apears 2 options, see register or finish?
#851 [13:10] <Myself> Yes its fixed!
#852 [13:10] <ShadowOfDestiny> what i click
#853 [13:10] <urielsalis> ShadowOfDestiny, it says it installed correctly?
#854 [13:10] * urielsalis tips hat
#854 [13:10] <Myself> Thank you so much I apperciate it
#855 [13:10] <ShadowOfDestiny> its says installation complete
#856 [13:10] <ShadowOfDestiny> completed
#857 [13:11] <Myself> What do I do if it happens again?
#858 [13:11] * Clouh [Clouh@notlogged] has joined #minecrafthelp
#859 [13:11] <urielsalis> ShadowOfDestiny, then yes, click finish, restart your pc, and try minecraft again
#860 [13:11] <ShadowOfDestiny> ok
#861 [13:11] <urielsalis> Myself, just come here and someone should be able to assist you, or try checking why it happens. I think it was a bug on AMD drivers that caused it
#862 [13:13] * baran [baran@notlogged] has joined #minecrafthelp
#863 [13:13] <Myself> Ah okay
#864 [13:13] <baran> i need help whenever i try to lof in to minecraft it only says play offline
#865 [13:13] <baran> log*
#866 [13:13] <Myself> But thanks again I really acceate it
#867 [13:13] * urielsalis tips hat
#867 [13:13] <Myself> Have a good weekend ^^
#868 [13:14] <Myself> Cya
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#870 [13:14] * ShadowOfDestiny_ [ShadowOfDestiny_@notlogged] has joined #minecrafthelp
#871 [13:14] <baran> i need help whenever i try to log# in to minecraft it only says play offline
#872 [13:14] <ShadowOfDestiny_> urielsalis i have some to do now? or only try to play minecraft
#873 [13:14] * ShadowOfDestiny [ShadowOfDestiny@notlogged] has quit. (Ping timeout: 195 seconds)
#874 [13:15] <ShadowOfDestiny_> .
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#879 [13:16] <ShadowOfDestiny> urielsalis thank you so much! u are the boss!
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#882 [13:16] * urielsalis tips hat
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#885 [13:24] <pat> I can't get on minecraft.net, but i can any other website ?
#886 [13:24] * jhjhuiuu [jhjhuiuu@notlogged] has joined #minecrafthelp
#887 [13:24] <urielsalis> pat, what happens when you try??
#888 [13:25] * Benjamin [Benjamin@notlogged] has joined #minecrafthelp
#889 [13:25] <pat> it says The request could not be satisfied.
#890 [13:25] * Clouh [Clouh@notlogged] has quit. (Quit: Web client closed)
#891 [13:25] * jhjhuiuu [jhjhuiuu@notlogged] has quit. (Client Quit)
#892 [13:26] <Rikairchy> ah, the cause of many relationship issues
#893 [13:26] <urielsalis> pat, are you sure its minecraft.net and not any other page like minecraft.net/download?
#894 [13:26] <Benjamin> well something happened to my minecraft account lately, I have no idea what happened but something did happen. I cannot log into my account anywhere but when I gave my account to my friend and he tried to log into it he could pls help
#895 [13:26] <urielsalis> ??> Benjamin login/throttle
#896 [13:27] <Absol> Benjamin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#897 [13:27] <Absol> Benjamin: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#898 [13:27] <pat> yes, i have tried to click other links to get to minecraft.net and it says the same things. but i can get on other websites just not minecraft.net
#899 [13:27] <Benjamin> I did
#900 [13:27] <Benjamin> 3 times
#901 [13:27] <urielsalis> ??> pat tools/hjt
#902 [13:27] <Benjamin> so I just have to wait
#903 [13:27] <Absol> pat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#904 [13:27] <Absol> pat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#905 [13:27] <urielsalis> Benjamin, yes
#906 [13:27] <pat> what does that mean ?
#907 [13:27] <Benjamin> alright so what if it doesn't work in 3 hours?
#908 [13:28] <urielsalis> Benjamin, come back here
#909 [13:28] <Benjamin> alright :) thank you very much sir
#910 [13:28] * urielsalis tips hat
#910 [13:29] <Benjamin> do I have to change my pass?
#911 [13:30] <Benjamin> like does it still work if I change my pass
#912 [13:30] <Benjamin> if I don't change it *
#913 [13:30] <GreyVulpine> It would eliminate any question of whether or not of having the wrong password.
#914 [13:30] <GreyVulpine> To be sure, we recommend changing your password.
#915 [13:30] <Benjamin> alright
#916 [13:31] <Benjamin> because my email is kinda screwed now
#917 [13:31] <Benjamin> I'll come back later if the thing doesn't work
#918 [13:33] * greeneyedhope98 [greeneyedhope98@notlogged] has joined #minecrafthelp
#919 [13:33] <greeneyedhope98> amkkk
#920 [13:34] <greeneyedhope98> sikerimm
#921 [13:35] <GreyVulpine> greeneyedhope98 - Something we can help you with?
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#924 [13:39] * GalaxyRainTH [GalaxyRainTH@notlogged] has joined #minecrafthelp
#925 [13:39] <GalaxyRainTH> Ho
#926 [13:39] <GalaxyRainTH> I have problem
#927 [13:40] * greeneyedhope98 [greeneyedhope98@notlogged] has quit. (Ping timeout: 195 seconds)
#928 [13:40] <GalaxyRainTH> I open minecraft and when i play multiplayer and i enter in a server are write
#929 [13:41] <GalaxyRainTH> java.lang.NullPointerException: group
#930 [13:41] <urielsalis> ??> GalaxyRainTH tools/hjt
#931 [13:41] <Absol> GalaxyRainTH: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#932 [13:41] <Absol> GalaxyRainTH: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#933 [13:41] * nathan_ [nathan_@notlogged] has quit. (Quit: Web client closed)
#934 [13:43] <pat> whenever i try to go to the minecraft home page... it won't load "ERROR The request could not be satisfied."
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#937 [13:45] * Mike__ [Mike__@notlogged] has joined #minecrafthelp
#938 [13:45] <Mike__> Whenever i try to get onto minecraft,net it fails and says "ERROR The request could not be satisfied."
#939 [13:47] * TomGamerTV [TomGamerTV@notlogged] has joined #minecrafthelp
#940 [13:47] <TomGamerTV> Hi
#941 [13:53] * GalaxyRainTH [GalaxyRainTH@notlogged] has joined #minecrafthelp
#942 [13:53] <GalaxyRainTH> hi i need
#943 [13:53] <GalaxyRainTH> help
#944 [13:53] <GalaxyRainTH> when im ent
#945 [13:53] <GalaxyRainTH> im enter in server
#946 [13:54] <GalaxyRainTH> The game say this
#947 [13:54] * xxpoeztijger [xxpoeztijger@notlogged] has joined #minecrafthelp
#948 [13:54] <GalaxyRainTH> java.lang.NullPointerException: group
#949 [13:54] <GalaxyRainTH> the game say this when enter in server
#950 [13:54] <GalaxyRainTH> what happening???
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#956 [13:59] <SeaFire_> Hello, I recently changed my password but it seems like it doesnt work. I cannot log in to my account!
#957 [14:00] * NyanCatGamer194 [NyanCatGamer194@notlogged] has joined #minecrafthelp
#958 [14:01] <SeaFire_> Hello :)
#959 [14:01] <NyanCatGamer194> hi
#960 [14:01] * Highland_Cow [Highland_Cow@notlogged] has joined #minecrafthelp
#961 [14:02] <Highland_Cow> Hey, a friend's Minecraft launcher won't update and when we try it stops and gives an error message, please advise
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#966 [14:03] <NyanCatGamer194> when i try to open mincraft it crash,can semeone help me please?
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#968 [14:03] * Thisguy_|Sleep is now known as Thisguy_
#969 [14:03] <SeaFire> Hello! I recently changed my password on minecraft but I cannot login for some reason, It is not being clear on what is happening. and yes I am typing my password in correctly.
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#972 [14:07] <Highland_Cow_> Hello, trying to update launcher to use mods but not working, stops at end of download and give error message, please advise
#973 [14:08] * Friend_of_Highland_Cow [Friend_of_Highland_Cow@notlogged] has joined #minecrafthelp
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#976 [14:10] <GalaxyRainTH> hi when i open a server the game say this Java.lang.NullPointerExeption: gruop
#977 [14:10] <GalaxyRainTH> what happening
#978 [14:11] <GalaxyRainTH> Group*
#979 [14:11] <Highland_Cow_> Hello?
#980 [14:11] * alexking1234 [alexking1234@notlogged] has quit. (Ping timeout: 195 seconds)
#981 [14:11] <Highland_Cow_> Any help?
#982 [14:12] * xxpoeztijger [xxpoeztijger@notlogged] has joined #minecrafthelp
#983 [14:12] <Highland_Cow_> Anyone?
#984 [14:13] <Highland_Cow_> Please
#985 [14:13] <Highland_Cow_> Anyone who is not help person?
#986 [14:15] * Tecno12 [Tecno12@notlogged] has joined #minecrafthelp
#987 [14:15] <Highland_Cow_> Hi
#988 [14:15] <Friend_of_Highland_Cow> Oh, hey highland cow, didn't see you there
#989 [14:15] <Tecno12> I keep getting an error that a fatal unability to write core dump. how can i fix this?
#990 [14:15] <Highland_Cow_> Potato kinishes
#991 [14:15] <Highland_Cow_> Fix
#992 [14:15] <Highland_Cow_> everything
#993 [14:16] <Highland_Cow_> Dannuroberts7@gmail.com
#994 [14:16] <Friend_of_Highland_Cow> So highland cow what are you doing here
#995 [14:16] <Tecno12> anyone?
#996 [14:16] <Highland_Cow_> Hi
#997 [14:16] * Lord_Ralex kicked Friend_of_Highland_Cow from #minecrafthelp (Reason: riend_of_Highland_Cow :Friend_of_Highland_Cow)
#998 [14:16] <Highland_Cow_> Hi
#999 [14:16] <Highland_Cow_> Hi
#1000 [14:16] <Highland_Cow_> High
#1001 [14:16] * Lord_Ralex kicked Highland_Cow_ from #minecrafthelp (Reason: ighland_Cow_ :Highland_Cow_)
#1002 [14:17] * Highland_Cow [Highland_Cow@notlogged] has joined #minecrafthelp
#1003 [14:17] <Highland_Cow> Hi
#1004 [14:17] * Friend_of_Highland_Cow_Mark_2 [Friend_of_Highland_Cow_Mark_2@notlogged] has joined #minecrafthelp
#1005 [14:17] <Tecno12> I keep getting an error that a fatal unability to write core dump. how can i fix this?
#1006 [14:18] * xxpoeztijger [xxpoeztijger@notlogged] has quit. (Quit: Web client closed)
#1007 [14:18] <Highland_Cow> My problem is fixed
#1008 [14:18] <Friend_of_Highland_Cow_Mark_2> Promlem with friend updating launcher. Stops at end and gives error message, please advise
#1009 [14:19] <Lord_Ralex> Friend_of_Highland_Cow_Mark_2, he can talk for himself
#1010 [14:19] * Anzhi is now known as Anzhelika|Away
#1011 [14:19] <Friend_of_Highland_Cow_Mark_2> He's gone somewhere, trying to fix promlem while hes gone
#1012 [14:19] <Lord_Ralex> I do not care.
#1013 [14:20] <Lord_Ralex> Clearly he's here, and you are not needed to relay.
#1014 [14:20] <Friend_of_Highland_Cow_Mark_2> Are you a helper lord ralex
#1015 [14:20] * Anzhelika|Away is now known as Anzhi
#1016 [14:20] <Lord_Ralex> Does it matter if I am or not?
#1017 [14:21] <Friend_of_Highland_Cow_Mark_2> Okay, if you are a helper you should help and if not you should probably mind your own buisness
#1018 [14:21] <Lord_Ralex> That's not how it works. Shorten your name.
#1019 [14:22] <Lord_Ralex> You can use /nick myfancynewname to do that
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#1021 [14:22] * Friend_of_Highland_Cow_Mark_2 is now known as myfancynewname
#1022 [14:23] <Tecno12> Is anyone around to help me with my problem?
#1023 [14:23] <GreyVulpine> Tecno12 - How can we help?
#1024 [14:23] <GreyVulpine> Tecno12 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1025 [14:23] <Tecno12> okay
#1026 [14:23] * xCodi980 [xCodi980@notlogged] has joined #minecrafthelp
#1027 [14:23] <myfancynewname> Take, you there
#1028 [14:23] <myfancynewname> *Ralex
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#1030 [14:24] * Anzhi is now known as Anzhelika|Away
#1031 [14:25] <myfancynewname> Mr Ralex??
#1032 [14:25] * val [val@notlogged] has joined #minecrafthelp
#1033 [14:25] <GreyVulpine> myfancynewname - If there's something you need, just say it.
#1034 [14:25] * helpme [helpme@notlogged] has joined #minecrafthelp
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#1038 [14:25] <GreyVulpine> Right then
#1039 [14:26] <Guest21272> I've been getting "SocketTimeoutException: connect timed out"
#1040 [14:26] <Guest21272> is it just me?
#1041 [14:26] <Tecno12> I have figured my issue out. Is there a way for my settings to not be reset and turn vbos on everytime i get online?
#1042 [14:26] <GreyVulpine> Guest21272 - When do you get this?
#1043 [14:26] <helpme> is there anyway i can access my account if i do not know the email i used for the account? i know my username but not the password or the email linked with the account? please help!
#1044 [14:26] <GreyVulpine> helpme - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1045 [14:26] <Guest21272> When I attempt to login to any accout
#1046 [14:26] * Guest38202 [Guest38202@notlogged] has joined #minecrafthelp
#1047 [14:26] <Guest38202> #minecrafthelp I'm trying to change my accounts email, but I don't have access to the old one. Also changing the email requires security questions I dont remember
#1048 [14:26] <GreyVulpine> Guest21272 - In the launcher?
#1049 [14:26] <Guest21272> yes
#1050 [14:26] <GreyVulpine> Guest38202 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1051 [14:27] <helpme> is there anyway i can access my account if i do not know the email i used for the account? i know my username but not the password or the email linked with the account? please help!?
#1052 [14:27] <GreyVulpine> Guest21272 - Check your connection, check your security software and/or firewalls. Perhaps something on your computer is blocking the launcher from crunning
#1053 [14:27] <Tecno12> Grey?
#1054 [14:27] <GreyVulpine> helpme - Again, file a support ticket with Mojang's Customer Support
#1055 [14:27] <GreyVulpine> Tecno12 - Waiting on your error report
#1056 [14:27] <helpme> but that takes ages
#1057 [14:27] <Guest21272> In the launcher and website, but on the website I get "An error prevented your request from being processed. Please try again."
#1058 [14:27] <GreyVulpine> helpme - That's the only way to get account help, we cannot help you here with account issues
#1059 [14:27] <Tecno12> I have figured my issue out. Is there a way for my settings to not be reset and turn vbos on everytime i get online?
#1060 [14:28] <Tecno12> The issue was with using vbos/
#1061 [14:28] <GreyVulpine> Tecno12 - How are you running the game? are you running it on some sort of read-only device?
#1062 [14:28] <Tecno12> What does that mean?
#1063 [14:28] <GreyVulpine> Tecno12 - Is there some sort of method that you're running the game through that is preventing the game from saving the video options that you have set?
#1064 [14:29] <Tecno12> Im using an alternate launcher called SquidHQ
#1065 [14:29] <GreyVulpine> That would probably be why. Use the official launcher
#1066 [14:29] <Tecno12> But when i go back to official minecraft. i have the same issues
#1067 [14:29] <GreyVulpine> Then turn off the VBO in the official launcher
#1068 [14:29] * helpme [helpme@notlogged] has quit. (Client Quit)
#1069 [14:29] <Lord_Ralex> Stop using launchers that get around security policies in place by Mojang
#1070 [14:29] <Tecno12> Thank you.
#1071 [14:30] <Tecno12> Ill uninstall right now.
#1072 [14:30] <Tecno12> Ill uninstall right now.
#1073 [14:30] * Tecno12 [Tecno12@notlogged] has left #minecrafthelp
#1074 [14:30] <Guest38202> #minecrafthelp I'm trying to change my accounts email, but I have no way proving im the owner because I dont remember the transaction ID
#1075 [14:30] <Guest21272> GreyVulpine I've checked the firewall and tried again to login, but I'm getting the same error. Could it be something with me getting my account info wrong?
#1076 [14:31] <GreyVulpine> Guest21272 - If you got your account info wrong, you would be getting an invalid credentials error
#1077 [14:31] <Guest21272> I know but after some time it doesn't let me login for a while,
#1078 [14:31] <pie_flavor> hjt?
#1079 [14:31] <GreyVulpine> Guest21272 - A connection timeout error suggests that your computer is somehow not letting the launcher communicate correctly.
#1080 [14:31] <Guest21272> Alright, thanks I'll try to fix it
#1081 [14:31] * Guest21272 [Guest21272@notlogged] has quit. (Quit: Web client closed)
#1082 [14:32] <GreyVulpine> Guest38202 - You can recover the transaction ID through reading this article: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#1085 [14:37] <Collin_R> I'm trying to log in to Minecraft/Majong and I have a very old registered account but it isn't working. Neither Minecraft or the Majong website will recognize my email, though it will when I request a password or attempt to make a new account.
#1086 [14:38] <GreyVulpine> Collin_R - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1089 [14:39] <Collin_R> Thank you! I couldn't find that before
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#1091 [14:40] <phorgan1> Help, Minecraft on Fedora is crashing in initialization saying: org.lwjgl.LWJGLException: X Error - disp: 0x7f52408e7de0 serial: 150 error: BadValue (integer parameter out of range for operation) request_code: 153 minor_code: 24
#1092 [14:40] * Anzhelika|Away is now known as Anzhi
#1093 [14:42] <phorgan1> Plain vanilla worked yesterday. I wanted to go in and build a fireplace. Much sadness!
#1094 [14:43] * Collin_R [Collin_R@notlogged] has quit. (Ping timeout: 195 seconds)
#1095 [14:43] <phorgan1> Oh, I'm on 1.11
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#1105 [14:52] <kranxxclaw> failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:52) at mh$1.a(SourceFile:61) a
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#1108 [15:09] * Finny [Finny@notlogged] has joined #minecrafthelp
#1109 [15:10] <Finny> Help me I cant log into my minecraft account
#1110 [15:12] * Ale2006 [Ale2006@notlogged] has joined #minecrafthelp
#1111 [15:13] <Finny> Why cant I log in?
#1112 [15:13] * Ale2006 [Ale2006@notlogged] has quit. (Client Quit)
#1113 [15:13] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
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#1115 [15:13] <Finny> Why can't I
#1116 [15:14] <pie_flavor> Finny: Nobody knows.
#1117 [15:14] <Finny> ugh
#1118 [15:14] <pie_flavor> It would probably help if you gave us some more details.
#1119 [15:14] <Finny> Ive changed my password
#1120 [15:14] <Finny> a few times
#1121 [15:14] <Finny> and I still cant get in
#1122 [15:15] <pie_flavor> ??> Finny login/throtlte
#1123 [15:15] <pie_flavor> woops
#1124 [15:15] <pie_flavor> ??> Finny login/throttle
#1125 [15:15] <Absol> Finny: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1126 [15:15] <Absol> Finny: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1127 [15:15] <pie_flavor> there we go
#1128 [15:15] <pie_flavor> read what absol said
#1129 [15:15] <Finny> i logged in once
#1130 [15:15] <Finny> Im really impatient
#1131 [15:15] <Finny> I tried yesterday
#1132 [15:15] <Finny> Didn't work
#1133 [15:16] <pie_flavor> Finny: if you reset your password
#1134 [15:16] <Finny> I did
#1135 [15:16] <pie_flavor> and then tried to log in using the new password
#1136 [15:16] <pie_flavor> and it didn't work
#1137 [15:16] <pie_flavor> it's because your network is blocked
#1138 [15:16] <Finny> Why is my network blocked?
#1139 [15:17] <pie_flavor> because of that thing you were supposed to be reading
#1140 [15:17] <pie_flavor> if you locked yourself out yesterday, for instance
#1141 [15:17] <pie_flavor> and you waited again until today
#1142 [15:17] <pie_flavor> and failed even once
#1143 [15:17] <pie_flavor> then you're locked out again
#1144 [15:17] <pie_flavor> wait three hours
#1145 [15:17] <Finny> I changed my password first before logging in
#1146 [15:17] <pie_flavor> and reset your password without trying to log in first
#1147 [15:17] <pie_flavor> selective literacy is amazing
#1148 [15:17] <pie_flavor> you are locked out
#1149 [15:17] <pie_flavor> your network is locked out
#1150 [15:17] <pie_flavor> you cannot log in
#1151 [15:18] <pie_flavor> you cannot reset your password
#1152 [15:18] <Benjamin> same problem with me
#1153 [15:18] <Finny> Ive only tried in the past 18 hours
#1154 [15:18] <Finny> once*
#1155 [15:18] <pie_flavor> and, like i literally just said,
#1156 [15:18] <pie_flavor> if you locked yourself out yesterday,
#1157 [15:18] <Finny> I dont think I did
#1158 [15:18] <pie_flavor> and failed to put a correct password even once today,
#1159 [15:18] <pie_flavor> then you're locked out again.
#1160 [15:18] <Finny> I got in yesterday
#1161 [15:19] <pie_flavor> i will reiterate
#1162 [15:19] <pie_flavor> wait three hours
#1163 [15:19] <Benjamin> I have to wait 2 more hours...
#1164 [15:19] <pie_flavor> when the three hours is up, reset your password
#1165 [15:19] <Benjamin> a way to go
#1166 [15:19] <pie_flavor> without trying to log in first
#1167 [15:19] <Finny> Then when tried again after resetting my password
#1168 [15:19] <Finny> i couldnt
#1169 [15:19] <pie_flavor> ??> Finny scold/listen
#1170 [15:19] * psvoboda8 [psvoboda8@notlogged] has joined #minecrafthelp
#1171 [15:19] <Absol> Finny: If you aren't going to listen to the advice from the volunteers here, don't ask for it in the first place.
#1172 [15:19] <Benjamin> pie do you have to change your passwor?
#1173 [15:19] <Finny> Im just stressed
#1174 [15:20] <pie_flavor> Benjamin: If you borked it up in the first place, you do in fact need a password reset.
#1175 [15:20] * psvoboda8 [psvoboda8@notlogged] has quit. (Client Quit)
#1176 [15:20] <pie_flavor> However, no password resets go through if you're locked out.
#1177 [15:20] <Finny> Kinda having a panic attack sorry
#1178 [15:20] <pie_flavor> So you have to reset your password after three hours without logging in first
#1179 [15:20] <Benjamin> pie how did you get a red name all of the sudden xD
#1180 [15:20] <pie_flavor> Then everything'll work.
#1181 [15:20] <pie_flavor> because i typed your name
#1182 [15:20] <pie_flavor> Benjamin
#1183 [15:20] <Benjamin> pie_flavor
#1184 [15:20] <Benjamin> what
#1185 [15:20] <Finny> Ok Its not working on my computer but I can get in on my phone
#1186 [15:20] <pie_flavor> and that's green on my screen because i use a different client
#1187 [15:21] <Benjamin> oh
#1188 [15:21] <pie_flavor> Finny: you are ignoring nearly everything i say
#1189 [15:21] <Finny> Im sorry
#1190 [15:21] <Finny> but Im not locked out
#1191 [15:21] <Finny> I got in on my phone
#1192 [15:21] <pie_flavor> is your phone connected to your wifi
#1193 [15:21] <Benjamin> you are if you cant log into your account
#1194 [15:21] <Finny> yes
#1195 [15:21] <Finny> same one
#1196 [15:21] <Benjamin> pie my friends can get into my account
#1197 [15:22] <pie_flavor> idk then, but i know that if you can't even log in with a successfully resetted password, then you're locked out.
#1198 [15:22] <pie_flavor> but it's not per account, it's per network.
#1199 [15:22] <Benjamin> oh
#1200 [15:22] <Lord_Ralex> Finny, join this chat on your phone
#1201 [15:22] <pie_flavor> Lord_Ralex: does iris work on mobile?
#1202 [15:22] <Benjamin> pie if my account is locked out of my main internet should I go into it on my vpn?
#1203 [15:22] <pie_flavor> that would be an alternate solution
#1204 [15:23] <Benjamin> or will that screw everything up
#1205 [15:23] <pie_flavor> it will work if the vpn is hosted remotely
#1206 [15:23] <pie_flavor> and not one that you host yourself
#1207 [15:23] <Benjamin> because my account is literally worth 400 bucks even more
#1208 [15:23] <pie_flavor> weeeell
#1209 [15:23] <pie_flavor> kinda worth $28
#1210 [15:23] <Benjamin> loads of ranks
#1211 [15:23] <Benjamin> ranks
#1212 [15:23] * PhoneFinny [PhoneFinny@notlogged] has joined #minecrafthelp
#1213 [15:24] <Benjamin> on diffrent servers
#1214 [15:24] <PhoneFinny> Hi
#1215 [15:24] <pie_flavor> that can be transferred if you ask the server owner nicely through email
#1216 [15:24] <PhoneFinny> Im on my phone
#1217 [15:24] <pie_flavor> but, reiterating, your account is not lost forever
#1218 [15:24] <pie_flavor> you're just locked out
#1219 [15:24] <Benjamin> aight
#1220 [15:24] <pie_flavor> a vpn would work
#1221 [15:24] <Benjamin> I'll try again tomorrow
#1222 [15:24] <pie_flavor> but make sure to reset the password first before logging in
#1223 [15:24] <Lord_Ralex> Finny, so when you log in on your phone, you log in to the site, forcing you to enter your username and password?
#1224 [15:24] <Benjamin> I will indeed
#1225 [15:24] <Benjamin> pie
#1226 [15:24] <Finny> yes
#1227 [15:24] <Benjamin> what will happen if I change the pass now?
#1228 [15:25] * Egg [Egg@notlogged] has joined #minecrafthelp
#1229 [15:25] <Lord_Ralex> Finny, and when you do the *same* thing on your computer, using the site, it does not?
#1230 [15:25] <Finny> yes
#1231 [15:25] <Benjamin> pie
#1232 [15:25] <Benjamin> what will happen if I change the pass now?
#1233 [15:25] * Egg is now known as Guest84397
#1234 [15:25] <pie_flavor> it'll work
#1235 [15:25] <pie_flavor> and then you can log in
#1236 [15:25] <Lord_Ralex> Then the info you use on the computer is wrong. Right now, if your phone *without being logged in* can log in, then your network is not blocked.
#1237 [15:25] <Lord_Ralex> If your computer cannot, then it is sending the wrong info to the server.
#1238 [15:26] <pie_flavor> PhoneFinny: is your caps lock stuck
#1239 [15:26] <Benjamin> so in case i forget to change it I should change it now? it's no need to change it just before I'm logging in
#1240 [15:26] <Finny> no
#1241 [15:26] <pie_flavor> Benjamin: Yes.
#1242 [15:26] <PhoneFinny> No
#1243 [15:26] <Benjamin> it wont like set my time back in 3 hours XD
#1244 [15:26] <Benjamin> to*
#1245 [15:26] <pie_flavor> no
#1246 [15:26] <Benjamin> aight
#1247 [15:26] <Guest84397> Hey, my i just realized i my accout was migrated to an email that is not mine way back in august. Clicking the dispute link gives me a "invalid token" error
#1248 [15:26] * privateexplosion [privateexplosion@notlogged] has joined #minecrafthelp
#1249 [15:26] <Benjamin> then I'll do it now :)
#1250 [15:26] <pie_flavor> Guest84397: probably because it was way back in august
#1251 [15:27] <Finny> Im using the same 12 digit password
#1252 [15:27] <pie_flavor> do you know how to find your transaction id, Guest84397?
#1253 [15:27] <Guest84397> Is there any way for me to get my account back or is it just permanently stolen?
#1254 [15:27] <pie_flavor> Guest84397: do you know how to find your transaction ID
#1255 [15:27] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 384 seconds)
#1256 [15:27] <Finny> Ugh this is complete horse
#1257 [15:27] <Guest84397> No, i have no idea what that is
#1258 [15:28] <pie_flavor> Guest84397: Go to the site Absol links
#1259 [15:28] <pie_flavor> ??> Guest84397 account/trans-id
#1260 [15:28] <Absol> Guest84397: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1261 [15:28] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1262 [15:28] <pie_flavor> Finny: I couldn't agree more. Good thing, partial horses are just weird.
#1263 [15:28] <Finny> Im ticked off rn
#1264 [15:29] <Finny> It makes no sense
#1265 [15:29] <privateexplosion> i just bought the game and started to play but when i got to the launcher and started to download minecraft 1.11 it would say in the launch log that had local file but it was the wrong size was lets say 2187428478 but expected 738925798257893527
#1266 [15:29] <Benjamin> alright pie I just changed it
#1267 [15:29] <pie_flavor> privateexplosion: We'll need the entire log. Can you put it on paste.ubuntu.com and put the link in chat?
#1268 [15:30] <Guest84397> Ok, i found the relevant page on the FAQ, thanks a lot anyway
#1269 [15:30] <pie_flavor> Benjamin: Now, while still on the VPN, you should be able to log in. If it fails ONCE, stop.
#1270 [15:30] <Benjamin> I'm not on a vpn
#1271 [15:30] <Benjamin> I'm on my alt
#1272 [15:30] <pie_flavor> wat
#1273 [15:30] <privateexplosion> [16:28:23 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [16:28:23 INFO]: Current time is Nov 26, 2016 4:28:23 PM [16:28:23 INFO]: System.getProperty('os.name') == 'Windows 7' [16:28:23 INFO]: System.getProperty('os.version') == '6.1' [16:28:23 INFO]: System.getProperty('os.arch') == 'amd64' [16:28:23 INFO]: System.getProperty('java.version') == '1.8.0_25' [16:28:23 INFO]: System.getProperty('java.vendor') == '
#1274 [15:30] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1275 [15:30] <Finny> I spelt my own name wrong
#1276 [15:30] <pie_flavor> privateexplosion: You ignored the second half of my message.
#1277 [15:30] <Finny> why
#1278 [15:31] <pie_flavor> Benjamin: Define 'alt'. Alt account? Alt computer? Alt modem?
#1279 [15:31] <Benjamin> alt accouunt
#1280 [15:31] <Benjamin> on minecraft
#1281 [15:31] <Finny> Alt mc account?
#1282 [15:31] <Benjamin> yes
#1283 [15:31] <pie_flavor> Benjamin: Like I said, per-network, not per-account.
#1284 [15:32] <pie_flavor> If it locks your network, you can't use ANY accounts.
#1285 [15:32] <Lord_Ralex> Finny, so, can your computer log in?
#1286 [15:32] <Benjamin> yes but I'm able to log into this
#1287 [15:32] <pie_flavor> Benjamin: By 'this' do you mean this chat?
#1288 [15:32] <Finny> nope
#1289 [15:32] <Guest84397> Do i have to call someone to get my account back or is there somewhere online where i can submit my transaction ID to get it resolved?
#1290 [15:32] <pie_flavor> ??> Guest84397 account/send-email
#1291 [15:32] <Absol> Guest84397: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1292 [15:32] <Finny> Still cant even after fixing the mispell
#1293 [15:32] <Absol> Guest84397: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1294 [15:33] <Benjamin> no I'm able to log into the alt account with the same network that got locked on my main minecraft account
#1295 [15:33] <Lord_Ralex> Finny, can your phone right now?
#1296 [15:33] <Finny> yes
#1297 [15:33] <Lord_Ralex> if you log out and back in
#1298 [15:33] * PhoneFinny [PhoneFinny@notlogged] has quit. (Ping timeout: 195 seconds)
#1299 [15:33] <pie_flavor> Finny: Remember, you never successfully reset your password.
#1300 [15:33] <pie_flavor> So you might still have to.
#1301 [15:33] <Benjamin> pie
#1302 [15:33] <Benjamin> no I'm able to log into the alt account with the same network that got locked on my main minecraft account
#1303 [15:33] <Finny> im using my reset password on my phone
#1304 [15:33] <pie_flavor> Benjamin: Unsure why, but congratulations. In three hours your main account will work correctly.
#1305 [15:34] <Benjamin> so
#1306 [15:34] <Benjamin> I don't need to wait?
#1307 [15:34] <Benjamin> pie wait will my account only work for 3 hours?
#1308 [15:35] <pie_flavor> what?
#1309 [15:35] <pie_flavor> no
#1310 [15:36] <pie_flavor> after three hours everything will work normally again
#1311 [15:36] * privateexplosion [privateexplosion@notlogged] has quit. (Ping timeout: 195 seconds)
#1312 [15:36] <pie_flavor> you'll just need to remember to reset your password before attempting to log in
#1313 [15:36] <Benjamin> it works normally already
#1314 [15:37] <GreyVulpine> So, if it works normally already, what is the problem?
#1315 [15:37] <Benjamin> pie my accounts works normally already
#1316 [15:37] <Finny> so what should I do
#1317 [15:37] <Benjamin> finny
#1318 [15:37] <Finny> yes?
#1319 [15:38] <Benjamin> change your password and wait out those 3 hours
#1320 [15:38] <pie_flavor> no
#1321 [15:38] <Finny> I did
#1322 [15:38] <pie_flavor> wait out the three hours
#1323 [15:38] <pie_flavor> and then change your password
#1324 [15:38] <Finny> but why can I log into my phone
#1325 [15:38] <pie_flavor> opposite order
#1326 [15:38] <Benjamin> pie why opposite
#1327 [15:38] <pie_flavor> Benjamin: because resetting passwords is locked too
#1328 [15:38] <pie_flavor> and trying to do so restarts the timer
#1329 [15:38] <Benjamin> oh
#1330 [15:38] <Benjamin> haha
#1331 [15:38] * Crafter [Crafter@notlogged] has joined #minecrafthelp
#1332 [15:39] <Finny> wait my phone is logged into the wrong wifi
#1333 [15:39] <Finny> umm
#1334 [15:39] <phorgan1> Help, Minecraft 1.11 on Fedora is crashing in initialization saying: org.lwjgl.LWJGLException: X Error - disp: 0x7f52408e7de0 serial: 150 error: BadValue (integer parameter out of range for operation) request_code: 153 minor_code: 24, Plain vanilla worked yesterday. I wanted to go in and build a fireplace. Much sadness! [12:42] == Collin_R [webchat@24-180-96-126.dhcp.aldl.mi.charter.com] has quit [Ping timeout: 195 secon
#1335 [15:39] <pie_flavor> ok so remember when i asked you whether your phone was logged into the same wifi
#1336 [15:39] <pie_flavor> that's why i was asking
#1337 [15:39] <pie_flavor> like i said
#1338 [15:39] <pie_flavor> per-network
#1339 [15:39] <Finny> i checked
#1340 [15:40] <Finny> It was
#1341 [15:40] <pie_flavor> ??> phorgan1 paste
#1342 [15:40] <Absol> phorgan1: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#1344 [15:42] <Finny> I give up
#1345 [15:42] <pie_flavor> why
#1346 [15:42] <phorgan1> The pastebin for the Fedora prob is : http://paste.ubuntu.com/23539801/
#1347 [15:42] <pie_flavor> the answer is directly in front of you
#1348 [15:42] <Finny> It still works on the sae wifi
#1349 [15:42] <Finny> *same
#1350 [15:42] * pie_flavor facepalms
#1350 [15:43] <pie_flavor> phorgan1: i meant the log
#1351 [15:43] <pie_flavor> not a copy of your irc message
#1352 [15:44] * Ale2006 [Ale2006@notlogged] has quit. (Quit: Web client closed)
#1353 [15:45] <phorgan1> Great, here's a fresh log from the fedora crash: http://paste.ubuntu.com/23539821/
#1354 [15:45] <pie_flavor> this is the launcher log
#1355 [15:45] <pie_flavor> can you get us the crash log
#1356 [15:46] <pie_flavor> the thing that appears immediately after the crash
#1357 [15:46] <Finny> Im done with minecraft bye y'all
#1358 [15:46] * Tyler2711 [Tyler2711@notlogged] has joined #minecrafthelp
#1359 [15:46] <Finny> I seriously give up
#1360 [15:47] <Tyler2711> Do you know a way to contact someone about account issues? I know this says you cant help with them, but is there somewhere to go for them?
#1361 [15:47] <GreyVulpine> Tyler2711 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1362 [15:47] <Tyler2711> thanks
#1363 [15:47] <phorgan1> Sure, here's the crash log: http://paste.ubuntu.com/23539835/
#1364 [15:48] <pie_flavor> GreyVulpine: gtg, pls help phorgan1
#1365 [15:50] * Finny [Finny@notlogged] has quit. (Ping timeout: 195 seconds)
#1366 [15:50] <GreyVulpine> phorgan1 - Got specs for that computer?
#1367 [15:50] <phorgan1> Yes, what do you need?
#1368 [15:51] <GreyVulpine> lspci listing
#1369 [15:52] * Guest84397 [Guest84397@notlogged] has quit. (Quit: Web client closed)
#1370 [15:52] <phorgan1> Ok, just a sec, in the meantime here's the pcpartpicker list from when I built it: https://pcpartpicker.com/user/phorgan1/saved/
#1371 [15:53] <phorgan1> Here's the output from lspci: http://paste.ubuntu.com/23539860/
#1372 [15:54] <GreyVulpine> Got the latest graphics drivers installed?
#1373 [15:56] <phorgan1> Yeah, I'm using the nvidia ones and everything works fine on everything except today minecraft won't start. Other games are fine. I was playing 7 days to die just a bit ago
#1374 [15:57] <GreyVulpine> Hmm. try reinstalling those drivers? It's a display drivers error on linux
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#1377 [16:01] <phorgan1> I can do that, but imagine it won't make a diff. Still won't know until I try. The drivers are just now reinstalling. I'll have to restart X
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#1379 [16:03] * CrystalMare is now known as Crystal|AFK
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#1384 [16:18] <Minegoest> heii
#1385 [16:18] <phorgan1> Hi, this is phorgan1 back and minecraft works now. I wish I would have tried restarting the machine before reinstalling the drivers because now I am left wondering, but still, thanks GreyVulpine y'all are excellent.
#1386 [16:19] <Minegoest> can you help me
#1387 [16:19] <Minegoest> ?
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#1393 [16:23] <Expulso> hi i do not have access to the email ive used to make my account can i possibly change the email i use
#1394 [16:24] <tyteen4a03> ??> Expulso account/send-email
#1395 [16:24] <Absol> Expulso: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1396 [16:24] <Absol> Expulso: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1401 [16:33] <FURY_BEAT> hi
#1402 [16:33] * FURY_BEAT [FURY_BEAT@notlogged] has quit. (Quit: Web client closed)
#1403 [16:36] <Rikairchy> hi tyteen4a03
#1404 [16:36] <tyteen4a03> hi Rikairchy
#1405 [16:36] <Rikairchy> how are things
#1406 [16:38] <tyteen4a03> it's been ok
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#1410 [16:55] <Gorechylde> Is Mincraft Windows 10 crossplay available with ps4? Having a hard time finding non-conflicting info.
#1411 [16:55] <tyteen4a03> ??> Gorechylde sku
#1412 [16:55] <Absol> Gorechylde: Minecraft for personal computers, Minecraft Windows 10 Edition, Minecraft for Xbox One, Minecraft for Xbox, Minecraft for PlayStation 3, Minecraft for PlayStation 4, Minecraft for Wii U, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
#1413 [16:56] <tyteen4a03> Gorechylde: the only cross-edition crossplays available is Windows 10 Edition and Pocket Edition, since they share the same codebase
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#1416 [16:58] <Gorechylde> Ahh, so the update with crossplay has not even hit the Xbox One yet, that is good to know.
#1417 [16:58] <Gorechylde> Thank you.
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#1420 [17:02] <tyteen4a03> ....... shit
#1421 [17:02] <Absol> tyteen4a03: Please keep it civil
#1422 [17:02] <tyteen4a03> I thought crossplay was a term for cross-edition multiplayer
#1423 [17:02] * tyteen4a03 shrugs
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#1424 [17:10] <Koramar> Hey, im pretty sure my account has been stolen. It's DEFINITELY not a log-in issue as ive only ever had it connected to one email and two passwords; neither of which are letting me into my account. Heeeeeeeeeeeelp.
#1425 [17:13] * erikSB [erikSB@notlogged] has joined #minecrafthelp
#1426 [17:15] <erikSB> I am trying to recover a minecraft password using the dump.jar utility, but the lastlogin.dmp file is missing from the minecraft folder. Is tehre anyway to force minecraft to create the file?
#1427 [17:16] <erikSB> While the program works well on the current computer, my daughter wants to move to a newer machine, but has forgotten her password, and since it was purchased using a minecraft card which has since been lost, we have not had much luck getting support from Mojang
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#1430 [17:36] <Leo> hello my minecraft has this problem that when i login it says : unable to find certification path to requested target
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#1432 [17:38] <Leo> are you done?
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#1435 [17:39] <Leo> WTF HELP ME OUT
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#1439 [17:45] <MLGame_god> hi whenever i login mincraft wouldnt allow it and it says unable to find certification path to requested target
#1440 [17:45] * Thiago_gamer [Thiago_gamer@notlogged] has joined #minecrafthelp
#1441 [17:47] <MLGame_god> are you responding
#1442 [17:47] <MLGame_god> fucking respond fgt
#1443 [17:47] <Absol> MLGame_god: Please keep it civil
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#1446 [18:09] <Harrison> My game always crashes when i go on a specific server. I want to play on it though, help!!
#1447 [18:12] <Harrison> hello?
#1448 [18:14] * Jeff [Jeff@notlogged] has joined #minecrafthelp
#1449 [18:14] * Jeff is now known as Guest53519
#1450 [18:15] <Guest53519> I need to reset my password but I'm getting no email
#1451 [18:15] <Guest53519> I put in a ticket but i havent gotten a response
#1452 [18:15] <Harrison> the server ip is 192.99.20.205:40529
#1453 [18:16] <Guest53519> ?
#1454 [18:16] <Harrison> My game always crashes when i go on a specific server. I want to play on it though, help!!
#1455 [18:16] <tyteen4a03> Guest53519: how long ago was it?
#1456 [18:16] <tyteen4a03> .mcserver 192.99.20.205:40529
#1457 [18:16] <ExtremeBot> tyteen4a03: Sorry, but 192.99.20.205:40529 appears to be down! (Socket error: Connection refused)
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#1459 [18:16] <Guest53519> 10 or more hours
#1460 [18:16] <tyteen4a03> Harrison: looks like the server is either down, or misconfigured
#1461 [18:16] <Harrison> oh
#1462 [18:17] <tyteen4a03> Guest53519: it takes them on average 5 -7 business days to respond
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#1464 [18:17] <Guest53519> oh
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#1468 [18:35] <OliviaRichards> after downloadig the game ad begin to play the game returns and error
#1469 [18:35] <OliviaRichards> Completely ignored arguments: [--nativeLauncherVersion, 307] [19:12:03] [Client thread/INFO]: Setting user: OliviaRichards [19:12:13] [Client thread/WARN]: Skipping bad option: lastServer: [19:12:13] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:12:15] [Client thread/INFO]: Reloading ResourceManager: Default [19:12:24] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:12:24] [Thread-5/INFO]: Initializin
#1470 [18:35] <OliviaRichards> that is the error i continue to get when try to play
#1471 [18:35] <mattym> ??> OliviaRichards launcher/crash-log
#1472 [18:35] <Absol> OliviaRichards: We need to see your crash log, which appears after a crash.
#1473 [18:35] <Absol> OliviaRichards: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1474 [18:37] <OliviaRichards> text posted on the mentioned address
#1475 [18:38] <OliviaRichards> http://paste.ubuntu.com/23540523/
#1476 [18:38] <OliviaRichards> are you able to see the erro
#1477 [18:39] <mattym> OliviaRichards, Are you able to load up to the main menu in Minecraft?
#1478 [18:39] <OliviaRichards> yes
#1479 [18:39] <mattym> OliviaRichards, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1480 [18:40] <OliviaRichards> one sec
#1481 [18:40] <OliviaRichards> let me try this
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#1483 [18:40] * Anzhi is now known as Anzhelika|Away
#1484 [18:41] <willbradley> hello, I need help accessing my son's account that I made for him many years ago
#1485 [18:44] <OliviaRichards> thank you that worked for now
#1486 [18:45] <OliviaRichards> my daughter did mentioned that after she login and start playing it crash
#1487 [18:45] <OliviaRichards> i will continue to play and let you know if it crashes again
#1488 [18:50] <OliviaRichards> thnkx you
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#1492 [18:56] <Harrison> I want to go on a specific server but it just crashes. help!
#1493 [18:56] <Harrison> nvm fixed
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#1510 [19:35] <redsky22> I've tried get my password back but I havent been able to get the resetpassword email
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#1526 [20:42] * Holla841 [Holla841@notlogged] has joined #minecrafthelp
#1527 [20:43] <Holla841> Does anyone know why in the newer mcpe update why I cant fond any jungle temples or newer ocean temples?
#1528 [20:45] <mattym> Holla841, They are quite random and sometimes rare, you probably just need to look more.
#1529 [20:46] <Holla841> I used a mc seed on pe with an ocean temple right by the spawn, but there wasnt one.
#1530 [20:46] * EnderEnigma [EnderEnigma@notlogged] has joined #minecrafthelp
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#1532 [20:46] <mattym> Holla841, Are you sure your game is up to date?
#1533 [20:46] <Andrio> How do you know there's supposed to be a temple there?
#1534 [20:47] <Holla841> Other people had found them in other spots and using the seed on other phones had worked
#1535 [20:48] <mattym> Holla841, What was the seed?
#1536 [20:49] * kaitie [kaitie@notlogged] has joined #minecrafthelp
#1537 [20:49] <Holla841> -791451965 it is supposed to be somewhere in a 100 to 200 block radius next to a mini sand island
#1538 [20:50] <kaitie> My Minecraft account is telling me that my password is wrong eventhough i reset it and i try it again i dont know why.
#1539 [20:50] <Holla841> Kaitie, we cannot help you with account issuses
#1540 [20:51] <mattym> ??> kaitie login/throttle
#1541 [20:51] <Absol> kaitie: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1542 [20:51] <Absol> kaitie: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1543 [20:52] <kaitie> ok thank you
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#1546 [21:03] * Anzhelika|Away is now known as Anzhi
#1547 [21:04] * crazylion7764 [crazylion7764@notlogged] has joined #minecrafthelp
#1548 [21:05] * action [action@notlogged] has joined #minecrafthelp
#1549 [21:05] <crazylion7764> my minecraft 1.1 keeps crashing
#1550 [21:05] <mattym> ??> crazylion7764 launcher/crash-log
#1551 [21:05] <Absol> crazylion7764: We need to see your crash log, which appears after a crash.
#1552 [21:05] <Absol> crazylion7764: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1553 [21:06] <crazylion7764> EGIN ERROR REPORT a1dce528 -------- Generated 11/26/16 10:02 PM Minecraft: Minecraft 1.1 OS: Windows 10 (amd64) version 10.0 Java: 1.8.0_25, Oracle Corporation VM: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation LWJGL: 2.9.0 OpenGL: Intel(R) HD Graphics version 4.0.0 - Build 10.18.10.4358, Intel java.lang.NullPointerException at java.io.Reader.<init>(Reader.java:78) at java.io.InputStreamReader.<init>(In
#1554 [21:07] <mattym> crazylion7764, follow the instructions please
#1555 [21:08] * Anzhi is now known as Anzhelika|Away
#1556 [21:08] <crazylion7764> i did
#1557 [21:09] * Anzhelika|Away is now known as Anzhi
#1558 [21:09] <action> have a question about minecraft I paid $1.99 to change the mode on minecraft the charge went thru the bamk and it said that it was successfull but it did not change the mode to the one I ordered can you help me
#1559 [21:09] <mattym> action, What are you talking about?
#1560 [21:10] <crazylion7764> http://paste.ubuntu.com/23541023/
#1561 [21:10] <mattym> crazylion7764, Can you try and see what happens on the latest version
#1562 [21:11] <crazylion7764> ok
#1563 [21:12] <crazylion7764> latest verson works
#1564 [21:13] <mattym> crazylion7764, Then its an issue in the old version, thats why the new ones exist
#1565 [21:13] <crazylion7764> ok
#1566 [21:13] <crazylion7764> how can i fix it?
#1567 [21:14] <mattym> crazylion7764, By using the latest version
#1568 [21:14] <action> new version
#1569 [21:15] <crazylion7764> butt my server is in 1,1 lol
#1570 [21:15] <mattym> crazylion7764, Then update that. If the old version doesnt work then its an issue in that version, new versions fix those issues, there is no support for the old ones.
#1571 [21:16] * CraftyMiner1971 [CraftyMiner1971@notlogged] has joined #minecrafthelp
#1572 [21:16] <action> whats the new version look like
#1573 [21:16] <CraftyMiner1971> is it possible to make light go horizontal not just vertical?
#1574 [21:17] <mattym> CraftyMiner1971, What?
#1575 [21:18] <CraftyMiner1971> just like the beacon shoots light upward, i'd like to know if it's possible to make light go from left to right
#1576 [21:18] <CraftyMiner1971> in minecraft
#1577 [21:18] <mattym> CraftyMiner1971, No
#1578 [21:18] <CraftyMiner1971> ok
#1579 [21:18] <CraftyMiner1971> just thought i'd ask
#1580 [21:19] <CraftyMiner1971> thanks
#1581 [21:21] <action> is the new version of minecraft app is it free?
#1582 [21:22] <mattym> action, Minecraft is not free.
#1583 [21:23] <action> ok well we got the app for free
#1584 [21:23] * haddock [haddock@notlogged] has joined #minecrafthelp
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#1586 [21:23] <TriangleAttack> Hello, whenever I open my Minecraft and press F-11 on my PC Minecraft is too zoomed in for my taste. Is there anyway do zoom out still having F-11, are there better ways to get Full Screen?
#1587 [21:24] <mattym> TriangleAttack, What do you mean zoomed in?
#1588 [21:25] * jeanca99 [jeanca99@notlogged] has joined #minecrafthelp
#1589 [21:25] <TriangleAttack> I usually play on servers, but when F-11 is enabled, I can't see as much, everything appears a lot bigger.
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#1591 [21:26] <crazylion7764> umm do u know were a minecraft beta 1,8 bukit download is?
#1592 [21:27] <TriangleAttack> Nope
#1593 [21:27] <mattym> TriangleAttack, In the games options try playing around with the FOV slider
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#1605 [21:50] * TheDankness [TheDankness@notlogged] has joined #minecrafthelp
#1606 [21:51] <TheDankness> Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at beq.<clinit>(SourceFile:209) at net.minecraft.cl
#1607 [21:51] <TheDankness> Anyone know the problem
#1608 [21:51] <mattym> ??> TheDankness paste
#1609 [21:51] <Absol> TheDankness: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1610 [21:52] <TheDankness> http://paste.ubuntu.com/23541160/
#1611 [21:52] <mattym> TheDankness, Is that all that shows up, is there a Launcher Log tab?
#1612 [21:52] <TheDankness> Can anyone help?
#1613 [21:53] <TheDankness> http://paste.ubuntu.com/23541166/
#1614 [21:53] <mattym> ??> TheDankness win/!
#1615 [21:53] <Absol> TheDankness: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1616 [21:53] <Absol> TheDankness: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#1617 [21:54] <TheDankness> Thank you
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#1620 [22:02] * SneakyNinja [SneakyNinja@notlogged] has joined #minecrafthelp
#1621 [22:03] <SneakyNinja> The Minecraft Launcher is forever updating and eventually it just says "Unable to Update the Minecraft Native Launcher". What should I do?
#1622 [22:03] <mattym> ??> SneakyNinja tools/hjt
#1623 [22:03] <Absol> SneakyNinja: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1624 [22:03] <Absol> SneakyNinja: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1625 [22:03] * ACSCOTT2001 [ACSCOTT2001@notlogged] has joined #minecrafthelp
#1626 [22:04] <ACSCOTT2001> Hello
#1627 [22:04] <SneakyNinja> Thank You!
#1628 [22:07] * Anzhi is now known as Anzhelika|Away
#1629 [22:07] <SneakyNinja> Although I am using a Mac.
#1630 [22:07] <mattym> SneakyNinja, Oh, do you have Avast for Mac installed?
#1631 [22:07] * ACSCOTT2001 [ACSCOTT2001@notlogged] has quit. (Ping timeout: 195 seconds)
#1632 [22:08] <SneakyNinja> Yes.
#1633 [22:08] <mattym> SneakyNinja, One moment
#1634 [22:08] <SneakyNinja> So I should just use that to scan the file?
#1635 [22:09] * Anzhelika|Away is now known as Anzhi
#1636 [22:09] <mattym> SneakyNinja, No, ignore the previous instructions
#1637 [22:09] <mattym> SneakyNinja, In Avast, you'll need to disable both the File and Web Shields found under Preferences > Shields. Once both shields are disabled, you should be able to get the newest version of the launcher.
#1638 [22:09] * TheDankness [TheDankness@notlogged] has quit. (Quit: Web client closed)
#1639 [22:11] <SneakyNinja> Okay, that works! Thank you very much!
#1640 [22:14] * limynlyme [limynlyme@notlogged] has joined #minecrafthelp
#1641 [22:14] <limynlyme> Minecraft keeps crashing. It says something about failed to write core dump, minidumps not enabled?
#1642 [22:15] <mattym> ??> limynlyme launcher/crash-log
#1643 [22:15] <Absol> limynlyme: We need to see your crash log, which appears after a crash.
#1644 [22:15] <Absol> limynlyme: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1645 [22:16] <limynlyme> http://paste.ubuntu.com/23541228/
#1646 [22:16] <mattym> limynlyme, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1647 [22:17] <limynlyme> they are
#1648 [22:17] <mattym> limynlyme, Was it before?
#1649 [22:17] <limynlyme> no i turned it off
#1650 [22:17] <mattym> limynlyme, Then try the game again
#1651 [22:17] <limynlyme> i have already tried the game with that off, sorry if that wasn't clear
#1652 [22:18] <mattym> ??> limynlyme win/dxdiag
#1653 [22:18] <Absol> limynlyme: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1654 [22:19] <limynlyme> didn't i just paste the link to the crash information?
#1655 [22:19] <mattym> limynlyme, Can you read?
#1656 [22:20] * neok [neok@notlogged] has joined #minecrafthelp
#1657 [22:20] <limynlyme> yes. thank you for asking.
#1658 [22:22] <neok> i cant login to any of my accounts because it keep saying please make sure that you are online and that minecraft is not blocked socket timeout exception connect timed out
#1659 [22:22] <mattym> ??> neok tools/hj
#1660 [22:22] <mattym> ??> neok tools/hjt
#1661 [22:22] <Absol> neok: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1662 [22:22] <Absol> neok: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1663 [22:23] <limynlyme> http://paste.ubuntu.com/23541250/
#1664 [22:23] <limynlyme> sorry took a minute
#1665 [22:24] <mattym> limynlyme, Ok, few things may need to be done
#1666 [22:24] <mattym> limynlyme, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111030/en-us
#1667 [22:25] <mattym> limynlyme, Once that driver has finished installing you will need to restart the computer, after that come back to the chat. I think we also need to set your computer to use the better hardware.
#1668 [22:26] <limynlyme> can you give me a very basic explanation of what the problem might be?
#1669 [22:26] <limynlyme> it is downloading
#1670 [22:26] * Anzhi is now known as Anzhelika|Away
#1671 [22:27] <mattym> limynlyme, Primarily your computer isnt using the nvidia hardware, additionally your drivers are a bit out of date.
#1672 [22:27] <mattym> limynlyme, Updating the drivers will solve the secondary issue, and allow us to fix the main one.
#1673 [22:29] * Anzhelika|Away is now known as Anzhi
#1674 [22:34] * limynlyme [limynlyme@notlogged] has quit. (Ping timeout: 195 seconds)
#1675 [22:35] * LostKitten [LostKitten@notlogged] has joined #minecrafthelp
#1676 [22:35] * Dopley [Dopley@notlogged] has joined #minecrafthelp
#1677 [22:36] * limynlyme [limynlyme@notlogged] has joined #minecrafthelp
#1678 [22:36] <Dopley> hey, i made a server today and my friends cannot join. i do not know why
#1679 [22:36] <LostKitten> hi so i am haveing truble geting minecraft to run on my laptop. the errors have led me tobeleave its a driver derext X problem and sent me here with this link http://paste.ubuntu.com/23541270/
#1680 [22:36] * Dave [Dave@notlogged] has joined #minecrafthelp
#1681 [22:36] <mattym> Dopley, Did you port forward?
#1682 [22:36] <mattym> LostKitten, One moment
#1683 [22:36] * Anzhi is now known as Anzhelika|Away
#1684 [22:36] <Dopley> the 25565 thing?
#1685 [22:36] <limynlyme> i finished updating the nvidia
#1686 [22:36] * Dave is now known as Guest89135
#1687 [22:36] <mattym> limynlyme, Ok one moment
#1688 [22:37] <mattym> Dopley, Yes, did you set that up on your router.
#1689 [22:37] <Dopley> yes,
#1690 [22:37] <mattym> LostKitten, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1691 [22:38] <mattym> Dopley, And are you sure you are giving your friends the correct IP/Domain to connect to?
#1692 [22:38] <mattym> ??> limynlyme gpu/nvidia/optimus
#1693 [22:38] <Absol> limynlyme: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1694 [22:38] <mattym> limynlyme, Ok the link from Absol has a few bits of info you need.
#1695 [22:38] <Dopley> yes.i went on my friends account on my computer and i could connect but he cant on his
#1696 [22:38] * Anzhelika|Away is now known as Anzhi
#1697 [22:39] <mattym> limynlyme, You need to set both Minecraft and Java to use your nvidia hardware, if you dont see minecraft and java in the list of programs you can configure, that link from Absol has instructions on how to add them.
#1698 [22:39] <mattym> Dopley, What is the IP for the server?
#1699 [22:39] <Dopley> 2001:569:705c:7d00:bdfd:3ac8:93ee:3f2c
#1700 [22:39] * Itzaiden [Itzaiden@notlogged] has joined #minecrafthelp
#1701 [22:39] <Itzaiden> Hola
#1702 [22:40] <mattym> Dopley, Thats an IPV6 address, can you get your IPv4
#1703 [22:40] <LostKitten> doing so, thank you, will let u know if it works
#1704 [22:40] <Dopley> ok one second
#1705 [22:40] * Itzaiden [Itzaiden@notlogged] has quit. (Client Quit)
#1706 [22:40] <Dopley> 192.168.1.66
#1707 [22:40] <mattym> Dopley, Thats a local address, only accessible to your network
#1708 [22:40] <Dopley> how can i make it so they can join?
#1709 [22:41] <mattym> Dopley, You need to give them your public IPv4 address
#1710 [22:41] <Dopley> do i search it up on google?
#1711 [22:41] <mattym> Dopley, You should be able to
#1712 [22:41] <Guest89135> HELP ME PLEASE!!!!!!!!!!!!
#1713 [22:42] * Black_Aziz [Black_Aziz@notlogged] has joined #minecrafthelp
#1714 [22:42] <Dopley> ok when i find that do i change my server ip addrerss to that aswell?
#1715 [22:42] <Guest89135> Can anyone help me I BEG YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#1716 [22:42] <mattym> Guest89135, Stop the caps, stop spamming, read the message you got when you entered.
#1717 [22:43] <Guest89135> ok
#1718 [22:43] <mattym> Dopley, No, you should not be editing anything to do with the servers IP
#1719 [22:43] <Dopley> so it should be empty infront of it?
#1720 [22:43] <mattym> Dopley, What do you mean? Where have you entered it?
#1721 [22:44] <Dopley> in my server notepad, like where i can edit how many players join, pvp on or off and etc.
#1722 [22:44] <Black_Aziz> Hello, I think I was robbed. Somebody help me in God's name
#1723 [22:44] <Guest89135> Ok i need help with my whole minecraft account becuase when i try to log in to minecraft.net it doesnt freaking let me! I have changed my password like 14 times and it still doesnt WORK!
#1724 [22:44] <mattym> Dopley, The IP section in that should be empty
#1725 [22:44] <mattym> ??> Guest89135 login/throttle
#1726 [22:44] <Absol> Guest89135: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1727 [22:44] <Absol> Guest89135: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1728 [22:44] <Dopley> ok so the public ipv4 address correct?
#1729 [22:45] <mattym> Dopley, Thats what people will need to connect to you, but nothing should be in the IP part of the notepad it needs to be blank
#1730 [22:45] * limynlyme [limynlyme@notlogged] has quit. (Ping timeout: 195 seconds)
#1731 [22:45] * LostKitten [LostKitten@notlogged] has quit. (Ping timeout: 195 seconds)
#1732 [22:45] <Dopley> ok what should i put in for the ip address when im joining?
#1733 [22:46] * Anzhi is now known as Anzhelika|Away
#1734 [22:46] <mattym> Dopley, When you join, either the public or local ipv4, for you it doesnt matter, anyone outside your network, need to use the Public IPv4
#1735 [22:46] <Dopley> ok im going to look for that
#1736 [22:46] <Guest89135> i have other accounts also and they dont work either!]
#1737 [22:47] <Dopley> 99.199.86.211 would that be it?
#1738 [22:47] <Black_Aziz> [02:44] <Guest89135> Ok i need help with my whole minecraft account becuase when i try to log in to minecraft.net it doesnt freaking let me! I have changed my password like 14 times and it still doesnt WORK! [02:44] <mattym> Dopley, The IP section in that should be empty [02:44] <mattym> ??> Guest89135 login/throttle [02:44] <Absol> Guest89135: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network t
#1739 [22:47] <Black_Aziz> Hello, I think I was robbed. Somebody help me in God's name.
#1740 [22:47] <Black_Aziz> Hello, I think I was robbed. Somebody help me in God's name.
#1741 [22:47] <Black_Aziz> Hello, I think I was robbed. Somebody help me in God's name.
#1742 [22:47] <Guest89135> Im talking about my other accounts ;(
#1743 [22:48] <mattym> Guest89135, Read the info Absol told you again.
#1744 [22:48] <mattym> Dopley, If the server is on the same computer as you are on now, then yes.
#1745 [22:48] * limynlyme [limynlyme@notlogged] has joined #minecrafthelp
#1746 [22:48] <Dopley> im hosting the server on my laptop and playing on my computer
#1747 [22:48] <Guest89135> OHHHHHHHHHHH on my network! gotcha thank you bro :D you helped me out !
#1748 [22:48] <Andrio> Black_Aziz... what happened?
#1749 [22:49] * Anzhelika|Away is now known as Anzhi
#1750 [22:49] <mattym> Dopley, Either way, they are on the same network, both in your house, correct?
#1751 [22:49] <Dopley> yup
#1752 [22:49] <Dopley> so if i give 99.199.86.211to my friends they can conect?
#1753 [22:49] <mattym> Dopley, Then yes that should be it.
#1754 [22:49] <Dopley> ok thank you for your time
#1755 [22:49] <mattym> Dopley, Did you fix the server.properties file(the notepad)
#1756 [22:49] <Dopley> yes
#1757 [22:49] <Dopley> if it doesnt work what then?
#1758 [22:49] <Black_Aziz> Porfarvo Somebody tell me what to do I'll change my Email from my account so that I can recover it
#1759 [22:49] <Black_Aziz> Porfarvo Somebody tell me what to do I'll change my Email from my account so that I can recover itPorfarvo Somebody tell me what to do I'll change my Email from my account so that I can recover it
#1760 [22:50] <Dopley> what would be causing the problem
#1761 [22:50] <mattym> Dopley, Then restart the server and it should work
#1762 [22:50] <Dopley> ok
#1763 [22:50] <Black_Aziz> what would be causing the problem [02:50] <mattym> Dopley, Then restart the server and it should work
#1764 [22:50] <phroa> ??> Black_Aziz irc/multitasking/!
#1765 [22:50] <Absol> Black_Aziz: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1766 [22:50] <Absol> Black_Aziz: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1767 [22:51] <Dopley> my friend couldnt join
#1768 [22:51] <Dopley> it says operation timed out
#1769 [22:51] <Guest89135> But is there any other way or should i wait 3 hours
#1770 [22:51] <mattym> Dopley, Is the server on right now?
#1771 [22:51] <Dopley> yes
#1772 [22:51] <Andrio> ??> Black_Aziz account/send-email
#1773 [22:51] <mattym> Guest89135, You will need to wait
#1774 [22:51] <Absol> Black_Aziz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1775 [22:51] <Absol> Black_Aziz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1776 [22:51] <Guest89135> ok thank you bro :D
#1777 [22:54] <Black_Aziz> I changed the Email of my account to 4 days today at 1:40 pm open the laucher and logged out and now dis that the Email that I put does not exist
#1778 [22:55] * limynlyme [limynlyme@notlogged] has quit. (Ping timeout: 195 seconds)
#1779 [22:55] <Black_Aziz> help help
#1780 [22:55] <Black_Aziz> I changed the Email of my account to 4 days today at 1:40 pm open the laucher and logged out and now dis that the Email that I put does not exist
#1781 [22:55] <phroa> Dopley: people on the same network as you should try 192.168.1.66 if 99.xx doesn't work.
#1782 [22:56] <Dopley> theyre not on my network theyre far awayy
#1783 [22:56] <mattym> ??> Dopley paste
#1784 [22:56] <Absol> Dopley: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1785 [22:56] <Dopley> what?
#1786 [22:56] <mattym> Dopley, Using the instructions Absol wrote, can you get us a copy of the server.properties file
#1787 [22:57] * anonymous [anonymous@notlogged] has joined #minecrafthelp
#1788 [22:57] <Dopley> i have the server on my other computer
#1789 [22:57] <mattym> Dopley, You can join the chat from that one too
#1790 [22:57] <anonymous> I need to reset my minecraft password but I don't know what email is connected to my account, what do i do?
#1791 [22:57] <Dopley> ok
#1792 [22:58] <mattym> ??> anonymous account/forgot-email
#1793 [22:58] <Absol> anonymous: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1794 [22:58] <Black_Aziz> aucher and logged out and now dis that the Email that I put does not exist [02:55] <phroa> Dopley: people on the same network as you should try 192.168.1.66 if 99.xx doesn't work. [02:56] <Dopley> theyre not on my network theyre far awayy [02:56] <mattym> ??> Dopley paste [02:56] <Absol> Dopley: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into th
#1795 [22:58] <Andrio> Don't spam
#1796 [22:58] * dopley2 [dopley2@notlogged] has joined #minecrafthelp
#1797 [22:58] <dopley2> ok im here
#1798 [22:58] <mattym> Black_Aziz, You need to do the instructions Absol gave you, no one here can help with an account issue.
#1799 [22:58] <mattym> ??> dopley2 paste
#1800 [22:58] <Absol> dopley2: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1801 [22:59] <mattym> dopley2, Ok like I said, get the contents of the server.properties notepad file onto that site and get me the link to it.
#1802 [22:59] <dopley2> what do i choose for synta?
#1803 [22:59] <mattym> dopley2, Leave it normal
#1804 [22:59] <dopley2> ok4
#1805 [23:00] * anonymous [anonymous@notlogged] has quit. (Client Quit)
#1806 [23:00] <dopley2> http://paste.ubuntu.com/23541362/
#1807 [23:01] <mattym> dopley2, Youve enabled the whitelist, have you also added your friends names to that list?
#1808 [23:01] <dopley2> yes
#1809 [23:01] <dopley2> should i disable it and tell them to join?
#1810 [23:01] * gamer0728 [gamer0728@notlogged] has joined #minecrafthelp
#1811 [23:02] <mattym> dopley2, No
#1812 [23:02] <dopley2> ok
#1813 [23:02] <mattym> dopley2, And the server is still currently on, right?
#1814 [23:02] <Black_Aziz> I am Brazilian because I am speaking and showing you with the help of google translator I want very much my account returns pfv me to detail better I am crying that
#1815 [23:02] <dopley2> yes
#1816 [23:02] * gamer0728 [gamer0728@notlogged] has quit. (Client Quit)
#1817 [23:02] <mattym> dopley2, Ok that all looks ok.
#1818 [23:03] <mattym> dopley2, Can you get me a screenshot of the port forwarding setup you did.
#1819 [23:03] <dopley2> yes
#1820 [23:03] * Anzhi is now known as Anzhelika|Away
#1821 [23:03] <mattym> ??> Black_Aziz account/send-email
#1822 [23:03] <Absol> Black_Aziz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1823 [23:03] <Absol> Black_Aziz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1824 [23:03] <mattym> Black_Aziz, You need to fill out the form Absol linked.
#1825 [23:04] * neok [neok@notlogged] has quit. (Ping timeout: 195 seconds)
#1826 [23:05] <dopley2> file:///C:/Users/s/Desktop/55555.PNG does that show up for you?
#1827 [23:05] <mattym> ??> dopley2 imgur
#1828 [23:05] <Absol> dopley2: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1829 [23:06] <dopley2> ohhh
#1830 [23:06] * Guest89135 [Guest89135@notlogged] has quit. (Quit: Web client closed)
#1831 [23:06] <dopley2> http://imgur.com/a/y4qrU
#1832 [23:06] <Black_Aziz> People bought my minecraft by gamekey I'm here now with the key oque fasso now
#1833 [23:07] <mattym> Black_Aziz, You need to fill out the form you were linked. No one here can fix an account issue.
#1834 [23:07] <mattym> dopley2, Your currently still on the laptop right?
#1835 [23:08] <dopley2> yes
#1836 [23:08] <mattym> dopley2, Can you double check what the internal/local ipv4 for the laptop is.
#1837 [23:08] <dopley2> i have my computer on too if u need it
#1838 [23:08] <dopley2> ok
#1839 [23:08] <dopley2> this is everything
#1840 [23:08] <dopley2> Connection-specific DNS Suffix . : telus IPv6 Address. . . . . . . . . . . : 2001:569:705c:7d00:1808:f1a9:1b1:9a2 Temporary IPv6 Address. . . . . . : 2001:569:705c:7d00:bdfd:3ac8:93ee:3f2c Link-local IPv6 Address . . . . . : fe80::1808:f1a9:1b1:9a2%12 IPv4 Address. . . . . . . . . . . : 192.168.1.73 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : fe80::2276:ff:fef1:52d0%12
#1841 [23:09] * Anzhelika|Away is now known as Anzhi
#1842 [23:09] <mattym> dopley2, Ok, you are portforwarding to the wrong computer
#1843 [23:09] <dopley2> what do i have to do?
#1844 [23:09] <mattym> dopley2, You need to change the port forward settings to be for the laptops local IP which is currently 192.168.1.73
#1845 [23:09] <dopley2> ok one second
#1846 [23:09] <mattym> dopley2, Make sure you either restart the server after or close it now
#1847 [23:10] <dopley2> ok ill let you know
#1848 [23:11] * guido [guido@notlogged] has joined #minecrafthelp
#1849 [23:11] <guido> i forgot my login
#1850 [23:12] * osuka_ [osuka_@notlogged] has quit. (Read error: Connection reset by peer)
#1851 [23:12] <mattym> guido, Then reset your password
#1852 [23:12] <dopley2> so would this be correct? http://imgur.com/a/y4qrU
#1853 [23:12] <mattym> dopley2, Yes should be
#1854 [23:12] <dopley2> ok
#1855 [23:12] <guido> i tried but it but it dident send to my e-mail
#1856 [23:13] * gamer0728 [gamer0728@notlogged] has joined #minecrafthelp
#1857 [23:13] <gamer0728> http://paste.ubuntu.com/23541299/plain/
#1858 [23:13] <mattym> guido, Did you check any spam/junk folders in the email, and are you sure its the correct emial?
#1859 [23:13] <dopley2> ok i added that so what ip should i give to my friend?
#1860 [23:13] <mattym> gamer0728, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1861 [23:13] <mattym> dopley2, Still the external one, that shouldnt change
#1862 [23:14] <dopley2> 192.168.1.73 so this one?
#1863 [23:14] <guido> i just checked its not there
#1864 [23:14] <mattym> dopley2, No, the external/public one
#1865 [23:14] <dopley2> ipv4 right?
#1866 [23:15] <guido> mattym ijust checked
#1867 [23:15] <Black_Aziz> See if I have the prepaid gift from my account how can I recover it if it was currently stolen?
#1868 [23:15] <mattym> dopley2, The public IPv4, i think it started with 99
#1869 [23:15] <mattym> Black_Aziz, Do you still have the code?
#1870 [23:16] <Dopley> 99.199.86.211 this?
#1871 [23:16] <mattym> Dopley, Yes
#1872 [23:16] <Black_Aziz> Yes, I have the code.
#1873 [23:16] <dopley2> ok
#1874 [23:16] <mattym> Black_Aziz, Then fill out the form you were linked.
#1875 [23:17] <guido> its noy there
#1876 [23:17] * Anzhi is now known as Anzhelika|Away
#1877 [23:17] <mattym> guido, Are you sure thats the correct email account?
#1878 [23:17] * Anzhelika|Away is now known as Anzhi
#1879 [23:17] <Black_Aziz> How did the form that I was linked to?
#1880 [23:17] <mattym> ??> Black_Aziz mojang/email
#1881 [23:17] <Absol> Black_Aziz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1882 [23:17] <Absol> Black_Aziz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1883 [23:17] <mattym> Black_Aziz, The first link Absol wrote
#1884 [23:18] <dopley2> it worked thank you so muchhhhh!!!
#1885 [23:18] <dopley2> ive been trying for 4 hours
#1886 [23:18] <mattym> dopley2, Keep this in mind
#1887 [23:18] <mattym> dopley2, The internal IP's of your computers may change
#1888 [23:18] <mattym> dopley2, If that happens you will need to update the port forwarding settings.
#1889 [23:19] <dopley2> alright thank you
#1890 [23:19] <guido> mattym i need help
#1891 [23:20] <mattym> guido, Answer the same question ive asked you twice.
#1892 [23:20] <guido> i never got a question
#1893 [23:22] <guido> matt
#1894 [23:22] * dopley2 [dopley2@notlogged] has quit. (Ping timeout: 195 seconds)
#1895 [23:23] * Dopley [Dopley@notlogged] has quit. (Ping timeout: 195 seconds)
#1896 [23:23] * Anzhi is now known as Anzhelika|Away
#1897 [23:24] <Black_Aziz> In the form speak subject matter message which subjects?
#1898 [23:24] * Anzhelika|Away is now known as Anzhi
#1899 [23:25] <guido> guys
#1900 [23:26] <guido> i lost my email and password how do i get in
#1901 [23:27] <thgilfodrol> guido, can you confirm that you're checking the correct email account?
#1902 [23:27] <guido> hellllplplplplpll me plz
#1903 [23:27] <thgilfodrol> check all your accounts and all of the spam/junk folders
#1904 [23:27] <guido> i did guys
#1905 [23:28] <guido> i dont know what to do
#1906 [23:29] <thgilfodrol> ??> guido account/send-email
#1907 [23:29] <Absol> guido: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1908 [23:29] <Absol> guido: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1909 [23:31] * Anzhi is now known as Anzhelika|Away
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#1912 [23:39] * Anzhelika|Away is now known as Anzhi
#1913 [23:54] <Black_Aziz> Guys what does Minecraft / Scrolls Username mean in Mojang form?
#1914 [23:54] <Black_Aziz> ...
#1915 [23:55] <Black_Aziz> Guys what does Minecraft / Scrolls Username mean in Mojang form?
#1916 [23:55] <Andrio> Your Minecraft username or your Scrolls username?
#1917 [23:56] <Black_Aziz> And what exactly are Scrolls?
#1918 [23:57] <Black_Aziz> ...
#1919 [23:57] <Black_Aziz> And what exactly are Scrolls?
#1920 [23:57] <Andrio> Another Mojang game.