#1 [00:13] * troublesom [troublesom@notlogged] has joined #minecrafthelp
#2 [00:13] <troublesom> troublesom
#3 [00:13] <troublesom> troublesom 아야오요우유으이 대해. 이 때문에 일각에서는 김 전
#4 [00:13] <troublesom> troublesom 아야오요우유으이 대해. 이 때문에 일각에서는 김 전
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#18 [03:09] <Lfc_Hearne19> When I go to log into minecraft it doesn't allow me to and says "Make sure you are online and minecraft isn't blocked" what do I do?
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#28 [05:09] <worldshowoff> Hey, i need help because idk how to connect IRC channel to minecraft server
#29 [05:09] <worldshowoff> MCDzienny (For lava survival)
#30 [05:09] <thgilfodrol> worldshowoff: this channel is more intended for vanilla minecraft client/server technical help
#31 [05:10] <worldshowoff> oh, so no minecraft classic?
#32 [05:11] <thgilfodrol> mc classic is afaik unsupported too
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#38 [06:10] <Lutzee> Yes, MC classic is very much unsupported
#39 [06:14] * haodeptraivl [haodeptraivl@notlogged] has joined #minecrafthelp
#40 [06:15] <haodeptraivl> http://paste.ubuntu.com/23553085/
#41 [06:15] <haodeptraivl> i need help
#42 [06:16] <Andrio> haodeptraivl, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#43 [06:16] * Christian [Christian@notlogged] has joined #minecrafthelp
#44 [06:16] <Christian> hol
#45 [06:16] <Christian> a
#46 [06:17] <Christian> hola
#47 [06:17] <Andrio> Hello
#48 [06:18] <Christian> me puedes ayudar?
#49 [06:18] <Chromaryu> ?? lang/ds
#50 [06:18] <Chromaryu> ?? lang/es
#51 [06:18] <Absol> lang/es: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#52 [06:18] <Chromaryu> (TLD and such)
#53 [06:18] <Christian> ok
#54 [06:19] <Christian> I can not get into minecraft.net or minecraft the video game but if I can get into my mojang account
#55 [06:21] <Andrio> What happens when you try?
#56 [06:22] <Christian> SocksetExeption: Conection Reset
#57 [06:22] <Chromaryu> ??> Christian tools/hjt
#58 [06:22] <Christian> Socket
#59 [06:22] <haodeptraivl> thanks
#60 [06:22] <Absol> Christian: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#61 [06:22] <Absol> Christian: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#62 [06:23] <Christian> ok
#63 [06:24] <Christian> Do a system scan and save logfile?
#64 [06:24] <Chromaryu> yeah.
#65 [06:25] <Christian> Says that for reasons you can not access my system
#66 [06:26] * haodeptraivl [haodeptraivl@notlogged] has quit. (Ping timeout: 195 seconds)
#67 [06:26] <Chromaryu> ...
#68 [06:26] <Chromaryu> Christian: Do you run it with elevated mode?
#69 [06:27] <Christian> no
#70 [06:28] <Chromaryu> Run it with Admin
#71 [06:29] <Christian> Tells me to edit hosts and I get this:137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#72 [06:30] <Chromaryu> ??> Christian win/hosts/edit
#73 [06:30] <Absol> Christian: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#74 [06:30] <Absol> Christian: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#77 [06:33] <Christian> I delete everything?
#78 [06:33] <Chromaryu> Christian: No, only line contains mojang
#79 [06:33] <Christian> Esque I only get 2 things
#80 [06:34] <Chromaryu> then delete all of them
#81 [06:34] <Christian> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#82 [06:34] <Chromaryu> ?? info/mcleaks
#83 [06:34] <Absol> info/mcleaks: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#84 [06:34] <Christian> those are
#85 [06:34] <Absol> info/mcleaks: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#86 [06:35] <Christian> Ok, now what do I do?
#87 [06:36] <Christian> ok
#88 [06:36] <Christian> Thank you very much
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#95 [07:26] <asdfgh> hi
#96 [07:26] <asdfgh> wat
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#99 [07:37] <iOxidize> Hey... I know its a question about my Account, but I hope it's okay... When I log in it says: Sorry, but we couldnt connect to our servers [...] (SocketTimeoutException: connect timed out) ... I think tha hasnt to do anything with my account thing or something. So please, can you help me? :)
#100 [07:41] <Andrio> ??> iOxidize tools/HJT
#101 [07:41] <Absol> iOxidize: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#102 [07:41] <Absol> iOxidize: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#103 [07:42] <iOxidize> Ok, I'll do
#104 [07:43] <iOxidize> http://paste.ubuntu.com/23553334/
#105 [07:45] <Andrio> ??> iOxidize win/hosts/edit
#106 [07:45] <Absol> iOxidize: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#107 [07:45] <Absol> iOxidize: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#108 [07:45] <Andrio> iOxidize, delete any lines containing mojang in that file.
#109 [07:46] <iOxidize> Okay....
#110 [07:47] <iOxidize> Done.
#111 [07:48] <iOxidize> Oh damn.... thanks it worked
#112 [07:48] <iOxidize> Thank you soooooooooooo much guys
#113 [07:51] <Andrio> no problem.
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#115 [07:53] <herobpro> how to get skins///
#116 [07:54] <herobpro> how to get skins?
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#125 [08:59] <OG_Reckless> Could someone please help me upgrading my drive for my PC or something so i can launch my game?
#126 [08:59] <Sero13> i don`t remember my email, i only remeber my account name ist there a way i can get my account back without mojang account ?
#127 [09:01] <OG_Reckless> Sero13: Try using your minecraft username then your normal password.
#128 [09:02] <Sero13> thank you i try
#129 [09:03] <Sero13> don´t work there is the massage email must bea valid email
#130 [09:04] * Yaxos [Yaxos@notlogged] has joined #minecrafthelp
#131 [09:04] <Yaxos> Hello
#132 [09:05] <Yaxos> I dont know the email i signed up my account with can anybody help ?
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#137 [09:11] <beariserious> Hello friends. My buddy is running a direwolf20 1.10 server via MCPH. My friend from Canada CANNOT join our server, but CAN join any other servers. I'm trying to troubleshoot this for him. We have tried port forwarding, we have tried uninstalling old versions. 1. is it server side of client side? 2. should we get on the MCPH log and see what happens when he cant connect?
#138 [09:11] <beariserious> Hello friends. My buddy is running a direwolf20 1.10 server via MCPH. My friend from Canada CANNOT join our server, but CAN join any other servers. I'm trying to troubleshoot this for him. We have tried port forwarding, we have tried uninstalling old versions. 1. is it server side of client side? 2. should we get on the MCPH log and see what happens when he cant connect?
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#141 [09:13] <charli> nesecito ayuda con el juego porqu al ertar le doi ejecutar y jugra y empieza a cargar luego me envia la principio y aparese unos letrero
#142 [09:13] <charli> -- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 29/11/16 10:07 Description: Initializing game ctz: Unable to fit: minecraft:blocks/glass_white - size: 512x512 - Maybe try a lowerresolution resourcepack? at ctw.c(SourceFile:60) at cua.b(SourceFile:197) at cua.a(SourceFile:77) at cxh.j(SourceFile:553) at cxh.a(SourceFile:139) at cxk.a(SourceFile:23) at cvt.a(SourceFile:99) at bsu.aj(SourceFile:437) at bsu.a
#143 [09:14] <charli> me aparese esoo
#144 [09:14] <charli> ????????????'''
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#146 [09:15] <Lutzee> ??> beariserious mods
#147 [09:15] <Absol> beariserious: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#148 [09:15] <Absol> beariserious: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#152 [09:20] <tulio14> hola me sale un error inicio de secion fallida se creado tu cuenta correctamente pero no podemos iniciar automaticamente
#153 [09:20] <OG_Reckless> Can someone help, i am not able to open my game everytime i hit launch in the launcher it crashes and brings me right back to the launncher with a crash message.
#154 [09:27] * Santa [Santa@notlogged] has joined #minecrafthelp
#155 [09:27] <Santa> I cant remember my password so i cant log in
#156 [09:28] * Santa is now known as Guest22670
#157 [09:28] * gabrielpando [gabrielpando@notlogged] has joined #minecrafthelp
#158 [09:28] <Guest22670> and i cant remember my mail to becus i bought minecraft when i was 12
#159 [09:28] <Guest22670> it´s 5 years ago
#160 [09:29] * gabrielpando [gabrielpando@notlogged] has quit. (Client Quit)
#161 [09:29] <Guest22670> HEllo?
#162 [09:30] * Santa [Santa@notlogged] has joined #minecrafthelp
#163 [09:31] <Santa> HEllo!
#164 [09:31] * Santa is now known as Guest56729
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#181 [09:47] <max> anybody know anything about password problems, i have changed my password many times but i can not get it to accept my password? PS. before you ask yes i did check my user name it is right
#182 [09:48] <thgilfodrol> ??> max login/throttle
#183 [09:48] <Absol> max: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#184 [09:48] <Absol> max: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#185 [09:48] <jeffrey2511> are you guys dutch?
#186 [09:48] <jeffrey2511> hello?
#187 [09:48] <thgilfodrol> jeffrey2511: this is an english channel
#188 [09:48] <jeffrey2511> alright then
#189 [09:49] <thgilfodrol> feel free to use google translate if you're more comfortable though
#190 [09:49] <jeffrey2511> euhm i have bought minecraft 2 years ago
#191 [09:49] <max> i have, but that does not work, any thing else
#192 [09:49] <jeffrey2511> and my pc downloaded windows 10
#193 [09:49] <jeffrey2511> so now i cant play mc anymore
#194 [09:50] <thgilfodrol> max, try waiting for 3 hours without logging in, then log in
#195 [09:50] <thgilfodrol> jeffrey2511: what happens when you try to play mc?
#196 [09:50] <jeffrey2511> il try it out.
#197 [09:52] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#198 [09:52] <max> ill try thanks and good luck jeffrey
#199 [09:53] <jeffrey2511> oh and now he does it what? well nice haha
#200 [09:53] <thgilfodrol> jeffrey2511: is it working now?
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#203 [09:55] <pie_flavor> thgilfodrol: how goes it
#204 [09:55] * max [max@notlogged] has quit. (Ping timeout: 195 seconds)
#205 [09:55] <pie_flavor> jeffrey2511: the waiting 3 hours message was not for you
#206 [09:56] <thgilfodrol> pie_flavor: not bad, I have 2 hours left to finish the final draft of a paper and I'm nowhere near done
#207 [09:57] <pie_flavor> msgs in mcht
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#214 [10:16] * Xx_Doge420_xX [Xx_Doge420_xX@notlogged] has joined #minecrafthelp
#215 [10:17] <Xx_Doge420_xX> Is there anybody currently on?
#216 [10:17] <pie_flavor> probably
#217 [10:17] <pie_flavor> am i on?
#218 [10:17] <pie_flavor> is anything real?
#219 [10:17] <Xx_Doge420_xX> do u know things?
#220 [10:17] <pie_flavor> define 'things'
#221 [10:18] <pie_flavor> i can tell you the airspeed velocity of an unladen swallow
#222 [10:18] <pie_flavor> i believe absol has a relevant message
#223 [10:18] <pie_flavor> ?? ask
#224 [10:18] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#225 [10:18] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#227 [10:20] <Arved> Hey i need help
#228 [10:20] <thgilfodrol> Arved: what do you need help with?
#229 [10:20] <Arved> I cant connect to Minecraft Server if i log in
#230 [10:20] <thgilfodrol> is this a specific multiplayer server?
#231 [10:21] <Arved> No
#232 [10:21] <Arved> I mean in launcher
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#234 [10:21] * MCLioNer [MCLioNer@notlogged] has joined #minecrafthelp
#235 [10:21] <thgilfodrol> what's the full error message?
#236 [10:21] <Arved> Let me write it
#237 [10:21] <MCLioNer> invalid credentials exception problem who can help?
#238 [10:22] <thgilfodrol> MCLioNer: try logging out of the profile, then logging back in
#239 [10:26] <Arved> What you mean with notepad
#240 [10:26] <thgilfodrol> MCLioNer: to confirm, you can sign in at mojang.com successfully and change the password, but can't log into the client?
#241 [10:26] <thgilfodrol> Arved: my bad, what operating system are you running?
#242 [10:26] <Arved> Windows 10
#243 [10:27] * gamer [gamer@notlogged] has joined #minecrafthelp
#244 [10:27] <thgilfodrol> alright, in the start menu, in the search bar, search notepad and click on it
#245 [10:27] <MCLioNer> I cant log in in mojang to. I chenging password in mojang and this dont help me.
#246 [10:27] <Arved> notepad in german? :D
#247 [10:28] * luismartinez14 [luismartinez14@notlogged] has joined #minecrafthelp
#248 [10:28] <thgilfodrol> ehh
#249 [10:28] <pie_flavor> thgilfodrol: it's important that the instructions are followed exactly
#250 [10:28] <pie_flavor> if it's not run as administrator, it won't work
#251 [10:28] <pie_flavor> special windows thing
#252 [10:28] <thgilfodrol> pie_flavor: that's true, my bad
#253 [10:29] <pie_flavor> Arved: You would be the only person so far that has trouble with the instructions.
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#256 [10:29] <pie_flavor> Please follow what Absol said _exactly_.
#257 [10:29] <pie_flavor> ??> Arved win/hosts/edit
#258 [10:29] <Absol> Arved: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#259 [10:29] <Absol> Arved: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#260 [10:29] <Arved> Yeah second i'm translating notpad
#261 [10:29] <Arved> note*
#262 [10:29] <thgilfodrol> Arved: anything come up as notizblock
#263 [10:29] <Arved> Ahhh
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#265 [10:30] <Arved> Open, and now?
#266 [10:30] <thgilfodrol> MCLioNer: do you have access to the email linked to your account?
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#268 [10:31] <thgilfodrol> Arved: refer to the most recent things Absol suggested
#269 [10:31] <MCLioNer> Yes
#270 [10:31] <Arved> I'm at drivers
#271 [10:31] <Arved> But there is no hosts
#272 [10:32] <thgilfodrol> look for an etc/ directory
#273 [10:32] <thgilfodrol> or, I suppose etc\
#274 [10:32] <Arved> Its empty
#275 [10:32] <pie_flavor> Arved: You don't need to actually click anything.
#276 [10:32] <pie_flavor> The instructions are very specific.
#277 [10:32] <Arved> Yeah
#278 [10:32] <Arved> i'm at etc
#279 [10:32] <Arved> its empty
#280 [10:32] <thgilfodrol> ah, open it from the file open dialogue, as opposed to via the file browser
#281 [10:32] * erion [erion@notlogged] has joined #minecrafthelp
#282 [10:32] <pie_flavor> Arved: You don't need to actually click anything.
#283 [10:33] <pie_flavor> You need to follow the instructions EXACTLY, to the letter.
#284 [10:33] * rAwAn [rAwAn@notlogged] has quit. (Client Quit)
#285 [10:33] <pie_flavor> Press File, press Open.
#286 [10:33] <Arved> Yes
#287 [10:33] <Arved> I did this
#288 [10:33] <pie_flavor> Copy and paste this exact text into the box: %SystemRoot%\System32\drivers\etc\hosts
#289 [10:33] <pie_flavor> and press enter
#290 [10:33] <pie_flavor> and it will open the correct file
#291 [10:34] * thegamer [thegamer@notlogged] has joined #minecrafthelp
#292 [10:34] <Arved> Yeah it open it
#293 [10:34] <Arved> thats what i see
#294 [10:34] <Arved> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#295 [10:34] <pie_flavor> Arved: You should see two lines there, containing an IP address and one of authserver.mojang.com or sessionserver.mojang.com
#296 [10:34] <pie_flavor> Yes.
#297 [10:34] <pie_flavor> Delete both of those entire lines.
#298 [10:34] <pie_flavor> Then save the file.
#299 [10:34] <Arved> Ok
#300 [10:34] <thgilfodrol> ??> MCLioNer login/throttle
#301 [10:34] <Arved> done
#302 [10:34] <Absol> MCLioNer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#303 [10:34] <Absol> MCLioNer: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#304 [10:35] <Arved> And now?
#305 [10:35] <pie_flavor> Arved: Now change your Mojang account password.
#306 [10:35] <pie_flavor> MCLeaks operates off of stolen accounts, and you've just sent them your email and password.
#307 [10:35] <Arved> Second
#308 [10:35] <Arved> Oh fuck
#309 [10:35] <Absol> Arved: Please keep it civil
#310 [10:36] <Arved> One of my friends said if i use it he give me diamonds :(
#311 [10:36] <pie_flavor> Arved: And I'm sure an intelligent lad such as yourself didn't fall for such an obvious bait.
#312 [10:37] <Arved> Well it werent only dias, it were OP stuff at a Faction server
#313 [10:37] * erion [erion@notlogged] has quit. (Client Quit)
#314 [10:38] <Arved> Guys thanks for the help sooooooooo much <333
#315 [10:38] <pie_flavor> Arved: And you immediately realized that it was probably the wrong move if he wanted you to do it that badly?
#316 [10:38] <pie_flavor> Remember, MCLeaks is very illegal. Never try and pirate Minecraft again.
#317 [10:38] <pie_flavor> FFS, this thing directly modifies core system files.
#318 [10:38] <pie_flavor> That's what you just edited away.
#319 [10:38] <Arved> sorry i dont wanted to do illegal things :(
#320 [10:39] <Arved> I reseted my password and now?
#321 [10:39] <pie_flavor> You're good.
#322 [10:39] <pie_flavor> Your minecraft works again.
#323 [10:39] <Arved> Let me try
#324 [10:39] <Arved> You guys are awesome
#325 [10:40] * Michael [Michael@notlogged] has joined #minecrafthelp
#326 [10:40] <Arved> It works OMG thanks sooo much
#327 [10:40] <Arved> I cant say much more then thanks
#328 [10:40] * Michael is now known as Guest86289
#329 [10:41] * Guest86289 [Guest86289@notlogged] has quit. (Client Quit)
#330 [10:44] <Arved> Bye have the greatest night you ever had, good luck
#331 [10:44] * thgilfodrol waves
#331 [10:44] * Arved [Arved@notlogged] has quit. (Quit: Web client closed)
#332 [10:44] <pie_flavor> mfw it's 8:44 am
#333 [10:44] <thgilfodrol> you're 3 hours behind me
#334 [10:54] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#335 [11:00] * danielori [danielori@notlogged] has joined #minecrafthelp
#336 [11:00] * xsushinamix [xsushinamix@notlogged] has joined #minecrafthelp
#337 [11:01] * gayner [gayner@notlogged] has joined #minecrafthelp
#338 [11:01] <gayner> hi
#339 [11:02] <gayner> i have launched minecraft and thi is his response
#340 [11:02] <gayner> java.lang.Nullpointerexception: group
#341 [11:03] <thgilfodrol> gayner: what is your antivirus?
#342 [11:03] <gayner> mcafee
#343 [11:04] * danielori [danielori@notlogged] has quit. (Client Quit)
#344 [11:04] <gayner> is McAfee livesafe
#345 [11:05] * f0rby [f0rby@notlogged] has joined #minecrafthelp
#346 [11:05] <f0rby> hi guys can someone help me?
#347 [11:06] <pie_flavor> probably
#348 [11:06] <pie_flavor> ask the question
#349 [11:06] <f0rby> I have windows 10 and have normal minecraft installed, but cant log in, with 2 accs
#350 [11:06] <f0rby> in luncher
#351 [11:06] <f0rby> but in mojang web i can
#352 [11:07] <f0rby> guys?
#353 [11:07] <thgilfodrol> gayner: mcafee is known to cause issues with the game; try seeing if it works after disabling or removing it and installing avast
#354 [11:08] <xsushinamix> hello i have a new pc with windows 10 and i start my minecraft and it crashed directly and i dont know how to fix
#355 [11:08] * Dultra_Gamer [Dultra_Gamer@notlogged] has joined #minecrafthelp
#356 [11:08] <thgilfodrol> ??> xsushinamix launcher/crash-log
#357 [11:08] <Absol> xsushinamix: We need to see your crash log, which appears after a crash.
#358 [11:08] * Dultra_Gamer [Dultra_Gamer@notlogged] has quit. (Client Quit)
#359 [11:08] <Absol> xsushinamix: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#360 [11:08] <f0rby> thgilfodrol i dont have installed avast or mcafee
#361 [11:08] <pie_flavor> ??> f0rby irc/multitasking
#362 [11:08] <Absol> f0rby: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#363 [11:08] <gayner> it off but nope
#364 [11:09] <pie_flavor> f0rby: What is the error message?
#365 [11:09] <xsushinamix> ok im getting the report
#366 [11:09] <gayner> java.lang.NullPointerException: group
#367 [11:10] <pie_flavor> gayner: not just 'off'
#368 [11:10] <pie_flavor> it must be completely removed
#369 [11:10] <pie_flavor> ?? av/mcafee
#370 [11:10] <f0rby> pie_flavor https://ctrlv.cz/ixCQ
#371 [11:10] <Absol> av/mcafee: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#372 [11:10] <Absol> av/mcafee: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#373 [11:10] <xsushinamix> how can i show it
#374 [11:10] <pie_flavor> ??> gayner av/mcafee/uninstall
#375 [11:10] <Absol> gayner: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#376 [11:10] <thgilfodrol> xsushinamix: paste the link to the log here in chat
#377 [11:10] <pie_flavor> xsushinamix: put it on paste.ubuntu.com and put the link inc hat
#378 [11:10] <gayner> ok a minute
#379 [11:10] * MCLioNer [MCLioNer@notlogged] has quit. (Quit: Web client closed)
#380 [11:11] <xsushinamix> pie_flavor: must i put the link here?
#381 [11:11] <pie_flavor> ??> f0rby tools/hjt
#382 [11:11] <Absol> f0rby: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#383 [11:11] <Absol> f0rby: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#384 [11:11] <pie_flavor> xsushinamix: yes
#385 [11:11] * ZectoPlays [ZectoPlays@notlogged] has joined #minecrafthelp
#386 [11:11] <pie_flavor> it contains no sensitive information, don't worry
#387 [11:11] <ZectoPlays> Hello
#388 [11:11] <thgilfodrol> hello Zecto
#389 [11:12] <xsushinamix> http://paste.ubuntu.com/23554058/
#390 [11:12] <ZectoPlays> I came here because my minecraft login isn't working :(
#391 [11:12] <ZectoPlays> And mojang too
#392 [11:12] <pie_flavor> What happens when you try?
#393 [11:12] <f0rby> Absol what?
#394 [11:12] <xsushinamix> pie_flavor: what must i do
#395 [11:12] <ZectoPlays> It says Error! Unknown e-mail address or password.
#396 [11:13] <ZectoPlays> Its so annoying
#397 [11:13] <pie_flavor> ??> f0rby bot
#398 [11:13] <Absol> f0rby: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#399 [11:13] <f0rby> I have the same problem
#400 [11:13] <pie_flavor> xsushinamix: Download and install this driver: http://www.nvidia.com/Download/driverResults.aspx/111412/en-us
#401 [11:13] <pie_flavor> f0rby: Not quite.
#402 [11:13] <pie_flavor> Please read what Absol said.
#403 [11:13] * sevastioo [sevastioo@notlogged] has joined #minecrafthelp
#404 [11:13] <pie_flavor> ZectoPlays: And is it in fact the correct username / password?
#405 [11:13] <pie_flavor> Have you tried resetting the password via mojang.com?
#406 [11:13] <ZectoPlays> YES
#407 [11:13] * sevastioo [sevastioo@notlogged] has quit. (Client Quit)
#408 [11:14] <ZectoPlays> YES
#409 [11:14] <pie_flavor> ??> ZectoPlays login/throttle
#410 [11:14] <Absol> ZectoPlays: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#411 [11:14] <Absol> ZectoPlays: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#412 [11:14] <ZectoPlays> Alright
#413 [11:14] <xsushinamix> pie_flavor: downloading im so back
#414 [11:15] <pie_flavor> f0rby: here, i'll put the instructions down here again
#415 [11:15] <pie_flavor> ??> f0rby tools/hjt
#416 [11:15] <Absol> f0rby: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#417 [11:15] <Absol> f0rby: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#418 [11:16] <xsushinamix> pie_flavor: 2mins
#419 [11:16] <ZectoPlays> Cya
#420 [11:16] * ZectoPlays [ZectoPlays@notlogged] has quit. (Quit: Web client closed)
#421 [11:18] <xsushinamix> pie_flavor: must i press ok?
#422 [11:18] * X4-BLACK [X4-BLACK@notlogged] has joined #minecrafthelp
#423 [11:19] <pie_flavor> xsushinamix: yes
#424 [11:19] <gayner> i have avasr too
#425 [11:19] <pie_flavor> general rule of installing things is that you click the ok button
#426 [11:19] <gayner> avast*
#427 [11:19] <xsushinamix> and then?
#428 [11:19] <xsushinamix> pie_flavor: and then?
#429 [11:19] <pie_flavor> gayner: a general rule, superseding that of 'mcafee is bad', is 'don't have multiple antiviruses installed
#430 [11:20] <pie_flavor> xsushinamix: did you install it?
#431 [11:20] <xsushinamix> pie_flavor its installing
#432 [11:20] * Red_M [Red_M@notlogged] has quit. (Ping timeout: 206 seconds)
#433 [11:20] <pie_flavor> then let it finish
#434 [11:21] <gayner> aaah i don't know why
#435 [11:21] <xsushinamix> pie_flavor: and then it works?
#436 [11:21] <pie_flavor> and then you restart your computer, xsushinamix
#437 [11:21] <pie_flavor> and then it works
#438 [11:21] * Red_M [Red_M@notlogged] has joined #minecrafthelp
#439 [11:21] * f0rby [f0rby@notlogged] has quit. (Ping timeout: 195 seconds)
#440 [11:21] <xsushinamix> ok thx
#441 [11:22] <X4-BLACK> can we post links to help explain things?
#442 [11:22] <xsushinamix> pie_flavor: thx bro <3 (not a gay)
#443 [11:23] * gayner_ [gayner_@notlogged] has joined #minecrafthelp
#444 [11:23] * Lord_Ralex [Lord_Ralex@notlogged] has joined #minecrafthelp
#445 [11:24] <pie_flavor> X4-BLACK: there's rarely another way of doing thigns
#446 [11:24] <pie_flavor> xsushinamix: it's somewhat rude to qualify a simple <3 with a (not a gay)
#447 [11:24] * gayner [gayner@notlogged] has quit. (Ping timeout: 195 seconds)
#448 [11:24] <X4-BLACK> why i ask is i am looking to get a mod working in FTB direwolf20 1.4.7 mod pack
#449 [11:25] <pie_flavor> ??> X4-BLACK mods
#450 [11:25] <Absol> X4-BLACK: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#451 [11:25] <Absol> X4-BLACK: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#452 [11:25] <gayner_> java.lang.NullPointerException: group
#453 [11:25] * xsushinamix [xsushinamix@notlogged] has quit. (Ping timeout: 195 seconds)
#454 [11:26] <pie_flavor> gayner_: welcome back
#455 [11:26] <pie_flavor> you're still not listening
#456 [11:26] <pie_flavor> did you use the mcafee removal tool?
#457 [11:26] <X4-BLACK> i would but i dont understand Chinese
#458 [11:26] <gayner_> ok i've reset pc
#459 [11:26] <gayner_> yes a few secod
#460 [11:27] <pie_flavor> X4-BLACK: There is no Mandarin or Cantonese skill required.
#461 [11:27] <pie_flavor> You merely type, in chat, /join #ftb
#462 [11:27] <X4-BLACK> the mod is made by a Chinese guy
#463 [11:27] <pie_flavor> Good for him.
#464 [11:27] <pie_flavor> ?? mods/!
#465 [11:27] <Absol> mods/!: We do not support mods. Try using a search engine.
#466 [11:27] <gayner_> do i have to remove avast too?
#467 [11:27] <X4-BLACK> thanks
#468 [11:28] * Zaabi1995 [Zaabi1995@notlogged] has joined #minecrafthelp
#469 [11:28] * f0rby [f0rby@notlogged] has joined #minecrafthelp
#470 [11:28] <pie_flavor> gayner_: run this tool
#471 [11:28] <pie_flavor> ??> gayner_ tools/hjt
#472 [11:28] <Absol> gayner_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#473 [11:28] <Absol> gayner_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#474 [11:28] <f0rby> i am here again, and dat tool not works for me
#475 [11:28] <Zaabi1995> Hello, someone has changed my account email and I can not dispute it - it gives me an error
#476 [11:28] <Zaabi1995> What shall I do?
#477 [11:29] * Zaabi1995 [Zaabi1995@notlogged] has quit. (Client Quit)
#478 [11:29] <f0rby> pie_flavor dat tool not works for me
#479 [11:29] <gayner_> oook a minute
#480 [11:29] <pie_flavor> f0rby: False.
#481 [11:29] <pie_flavor> It works for everyone.
#482 [11:29] <pie_flavor> Define 'doesn't work'.
#483 [11:29] <pie_flavor> gayner_: Once you have it, put it on paste.ubuntu.com and put the link in chat
#484 [11:29] <f0rby> sry, i mean not fix my problem
#485 [11:29] <pie_flavor> f0rby: That is correct.
#486 [11:30] <pie_flavor> It does not fix a problem
#487 [11:30] <f0rby> http://paste.ubuntu.com/23554227/
#488 [11:30] <pie_flavor> f0rby: something doesn't look right here
#489 [11:30] <pie_flavor> did you change anything?
#490 [11:31] <f0rby> where
#491 [11:31] <f0rby> in app or windows
#492 [11:31] <pie_flavor> in the paste
#493 [11:31] <pie_flavor> never mind
#494 [11:31] <f0rby> no i didnt
#495 [11:32] <gayner_> http://paste.ubuntu.com/23554237/
#496 [11:32] <gayner_> ok and now?
#497 [11:32] <pie_flavor> f0rby: one second
#498 [11:33] <f0rby> waiting
#499 [11:33] <gayner_> ok :)
#500 [11:34] <pie_flavor> gayner_: You may need to lift restrictions on Avast.
#501 [11:35] <pie_flavor> Like, free up internet stuff.
#502 [11:35] <pie_flavor> I don't know exactly how Avast! works, but if you have locked-down internet that may cause it.
#503 [11:35] <pie_flavor> Wait, never mind. that's a completely different issue.
#504 [11:35] <pie_flavor> Is Avast! updated?
#505 [11:36] <pie_flavor> f0rby: Is there an exception in Windows Firewall for Minecraft?
#506 [11:36] <gayner_> if i open avast he say the content is temporaly unavaliable,please try again
#507 [11:36] <pie_flavor> gayner_: Try uninstalling and reinstalling Avast!.
#508 [11:36] <gayner_> it's okey
#509 [11:37] <f0rby> pie_flavor yea, in first time i starts minecraft firewall ask dat
#510 [11:37] <f0rby> where can i find it?
#511 [11:37] <pie_flavor> In Control Panel, go to Windows Firewall (under System and Security if you use categories), and click Allow an app through Windows Firewall.
#512 [11:37] <gayner_> ok i've do it
#513 [11:38] <pie_flavor> gayner_: restart your compouter
#514 [11:38] <gayner_> ok a second
#515 [11:38] <pie_flavor> f0rby: Click Change Settings.
#516 [11:38] <pie_flavor> Check all the boxes next to all the entries for Java (TM) Platform SE Binary.,
#517 [11:39] <pie_flavor> Click OK on everything and it should work.
#518 [11:39] <pie_flavor> In the future, if an app asks to be allowed through, and you want it to work, you should check both boxes in the window and click OK.
#519 [11:39] <gayner_> wait wait
#520 [11:39] * pie_flavor waits
#520 [11:40] <gayner_> i am on control panel/windows firewall/allow bla bla bla
#521 [11:40] <f0rby> pie_flavor no, i have both java allowed allready
#522 [11:40] <pie_flavor> gayner_: notice how some messages start with 'f0rby:'
#523 [11:40] <pie_flavor> that means i'm talking to f0rby
#524 [11:40] <pie_flavor> not you
#525 [11:41] <pie_flavor> what i told _you_ to do was restart your computer
#526 [11:41] <gayner_> ok i've clicked ok on java
#527 [11:41] <pie_flavor> f0rby: Check, are there possibly any more?
#528 [11:41] <pie_flavor> gayner_: I said those messages aren't for you.
#529 [11:41] <pie_flavor> gayner_: here, this is really simple. if my name appears red, from now on, i'm talking to you.
#530 [11:42] <pie_flavor> gayner_: you need to restart your computer.
#531 [11:42] <pie_flavor> gayner_: the firewall stuff is for f0rby.
#532 [11:42] <gayner_> ah ops ahahhaha
#533 [11:42] <gayner_> ok a second
#534 [11:42] <f0rby> pie_flavor no, but i try add minecraft for that :D
#535 [11:42] <pie_flavor> f0rby: Make sure that Minecraft is also allowed through, and that all the boxes next to them all are checked.
#536 [11:42] * EasTeeL [EasTeeL@notlogged] has joined #minecrafthelp
#537 [11:43] <pie_flavor> f0rby: Minecraft doesn't access the internet, Java does. Minecraft.exe is just the launcher.
#538 [11:43] * EasTeeL [EasTeeL@notlogged] has quit. (Client Quit)
#539 [11:43] <pie_flavor> f0rby: Try it again, tell me if it works.
#540 [11:43] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#541 [11:44] <OG_Reckless> Is anyone currently online that can help me with my fixing my game crashing everytime i launch it?
#542 [11:44] <pie_flavor> yes
#543 [11:45] <pie_flavor> please put the crash log on paste.ubuntu.com and put the link in chat
#544 [11:45] <f0rby> pie_flavor not work
#545 [11:45] <pie_flavor> f0rby: all right let's try disabling the whole thing.
#546 [11:45] <pie_flavor> ??> f0rby win/firewall/disable
#547 [11:45] <Absol> f0rby: How to turn off your Windows Firewall: http://windows.microsoft.com/en-us/windows-vista/turn-windows-firewall-on-or-off
#548 [11:45] * gayner_ [gayner_@notlogged] has quit. (Ping timeout: 195 seconds)
#549 [11:46] * gayner [gayner@notlogged] has joined #minecrafthelp
#550 [11:47] <gayner> ok im here
#551 [11:47] <f0rby> wait i finnaly log in but when i want to connect on server says try to restarting your game
#552 [11:48] <pie_flavor> do that then
#553 [11:48] <pie_flavor> gayner: try your minecraft
#554 [11:48] <gayner> not found
#555 [11:48] <pie_flavor> what
#556 [11:48] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#557 [11:48] <gayner> it ist'n work
#558 [11:48] <gayner> (sorry my bad english but i'm italian)
#559 [11:48] <f0rby> pie_flavor i restart and says it again
#560 [11:49] <OG_Reckless> pie_flavor: Do i click download as text in the Ubuntu website thing?
#561 [11:49] <pie_flavor> OG_Reckless: No, you just put the link in chat.
#562 [11:49] <pie_flavor> gayner, f0rby: I'm sorry but you've completely stumped me.
#563 [11:49] <OG_Reckless> pie_flavor: http://paste.ubuntu.com/23554305/ this link?
#564 [11:49] <pie_flavor> Come back here later, there might be someone who can help you
#565 [11:50] <pie_flavor> OG_Reckless: Yes, that one.
#566 [11:50] <pie_flavor> Now I need you to follow Absol's instructions.
#567 [11:50] <pie_flavor> ??> OG_Reckless win/dxdiag
#568 [11:50] <Absol> OG_Reckless: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#569 [11:50] <f0rby> pie_flavor no pls, i off firewall and cant log in again
#570 [11:51] <pie_flavor> f0rby: are you using the default vanilla launcher?
#571 [11:51] <pie_flavor> the one obtained from minecraft.net
#572 [11:51] <OG_Reckless> Absol: i have done that already. http://paste.ubuntu.com/23554305/
#573 [11:51] <gayner> but now?
#574 [11:52] <OG_Reckless> pie_flavor: do i need to be at the computer that has my game on it?
#575 [11:52] <f0rby> pie_flavor yes, that minecraftinstaller.msi
#576 [11:52] <pie_flavor> pie_flavor: Yes.
#577 [11:52] <pie_flavor> f0rby: Then I have no idea. Re-enable the firewall for now, and come back later.
#578 [11:52] <pie_flavor> OG_Reckless: Yes.
#579 [11:52] <pie_flavor> And that is a crash report. The link I gave you instructs you how to create a DxDiag report.
#580 [11:53] <OG_Reckless> pie_flavor: Oh ok i am not currently at my house ill have to do it later. will you be on later to help me??
#581 [11:53] <pie_flavor> That entirely depends.
#582 [11:53] <OG_Reckless> pie_flavor: oh that link is something different not the thing that i just did right now?
#583 [11:53] <f0rby> pie_flavor i cant log in to mojang web for now as well
#584 [11:54] <pie_flavor> OG_Reckless: did you in fact even click it
#585 [11:54] <OG_Reckless> pie_flavor: yes but i see the steps or DirectX and then it goes to Ubuntu again.
#586 [11:55] <pie_flavor> f0rby: and you did not think to say anything?
#587 [11:55] <pie_flavor> that means that the username or password is correct
#588 [11:55] <pie_flavor> s/correct/incorrect/
#589 [11:55] <ExtremeBot> pie_flavor meant to say: that means that the username or password is incorrect
#590 [11:55] <pie_flavor> not that there's anything wrong with your computer
#591 [11:55] <pie_flavor> reset your password
#592 [11:55] <pie_flavor> OG_Reckless: Yes, but it gathers completely different information.
#593 [11:56] <gayner> pie
#594 [11:56] <gayner> http://paste.ubuntu.com/23554344/
#595 [11:56] <gayner> is new
#596 [11:57] <OG_Reckless> pie_flavor: ok i will have to do this later when i get to my other PC. Thank you for the help. Is that everything i need to do then my game should run right? If not is there a way i could get back to you for more help?
#597 [11:57] <OG_Reckless> pie_flavor: something such as twitter, skype, instagram etc.
#598 [11:57] <pie_flavor> No, we do business here.
#599 [11:57] <pie_flavor> If I'm not here, someone else will be.
#600 [11:57] <pie_flavor> The goal of those instructions is to generate another report.
#601 [11:58] <pie_flavor> The problem here is that your graphics drivers aren't working, and we need a DxDiag report to determine exactly which ones to give you.
#602 [11:58] <f0rby> pie_flavor i change password and cant log in still
#603 [11:58] <pie_flavor> ??> f0rby login/throttle
#604 [11:58] <Absol> f0rby: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#605 [11:58] <Absol> f0rby: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#606 [11:59] <OG_Reckless> pie_flavor: is there a way i could contact you later on when i do get to my PC so you could assist me?
#607 [11:59] <pie_flavor> as i already said
#608 [11:59] <pie_flavor> if i am in this chat
#609 [11:59] <pie_flavor> then i can be there
#610 [11:59] <f0rby> pie_flavor can i disable that?
#611 [11:59] <pie_flavor> f0rby: please read the message
#612 [11:59] <pie_flavor> "and cannot be overridden"
#613 [12:00] <pie_flavor> OG_Reckless: when you get online, type /whois pie_flavor, and you should see a large block of text
#614 [12:00] <gayner> are you there pie?
#615 [12:00] <pie_flavor> if it says that I am currently away, then I'm not there
#616 [12:00] <pie_flavor> if it doesn't, then I am.
#617 [12:00] <pie_flavor> if I'm not there, someone else will be.
#618 [12:00] <pie_flavor> gayner: i believe so
#619 [12:00] <pie_flavor> i may be mistaken
#620 [12:00] <pie_flavor> can anyone truly be said to be "here"
#621 [12:01] <pie_flavor> or is the entire universe one big joke
#622 [12:02] * Arved [Arved@notlogged] has joined #minecrafthelp
#623 [12:02] * camilo456 [camilo456@notlogged] has joined #minecrafthelp
#624 [12:02] <OG_Reckless> pie_flavor: ok thank you for the help i will be back soon hopefully
#625 [12:02] * camilo456 [camilo456@notlogged] has quit. (Client Quit)
#626 [12:02] <gayner> deep thoughts
#627 [12:03] <f0rby> pie_flavor can someone find my email adress to minecraft account? when he has nickname?
#628 [12:03] <gayner> but my computer is afucking deeep mistery
#629 [12:03] <Absol> gayner: Please keep it civil
#630 [12:03] <pie_flavor> f0rby: looks like someone stole your account
#631 [12:04] <pie_flavor> do you know how to find your transaction id
#632 [12:04] <f0rby> email says nothing
#633 [12:04] <f0rby> nothing changed
#634 [12:04] <pie_flavor> hang on no
#635 [12:04] <gayner> ?
#636 [12:04] <pie_flavor> f0rby: never mind, i forgot the original problem
#637 [12:04] <pie_flavor> f0rby: remember when i said wait three hours?
#638 [12:04] <pie_flavor> f0rby: i meant wait three hours
#639 [12:04] <pie_flavor> f0rby: if you try to log in right now, the timer resets
#640 [12:05] <pie_flavor> f0rby: if you login incorrectly, even after the timer is up, the timer resets
#641 [12:05] <pie_flavor> f0rby: if you try to reset your password before the timer is up, the timer resets
#642 [12:05] <pie_flavor> just wait three hours
#643 [12:05] <f0rby> yea and somebody who has my email adress can reseting dat timer again and again
#644 [12:05] <pie_flavor> f0rby: good for them i suppose. they wouldn't really have an incentive to do that
#645 [12:05] <OG_Reckless> f0rby: just change your email password and it will kick who ever else is on your email
#646 [12:06] <pie_flavor> OG_Reckless: this does not have anything to do with people logging into his email
#647 [12:06] <pie_flavor> this is solely related to mojang account
#648 [12:06] <OG_Reckless> pie_flavor: it kinda does cuz they can keep resetting the timer cuz they keep trying to reset the password of the MC account
#649 [12:07] <pie_flavor> OG_Reckless: yeah, but resetting the password just means entering the email in a box
#650 [12:07] <pie_flavor> it doesn't mean actually logging into it
#651 [12:07] <OG_Reckless> well true
#652 [12:07] <pie_flavor> if you even try _that_ it'll keep you locked
#653 [12:07] <pie_flavor> also
#654 [12:07] <pie_flavor> it's not per account
#655 [12:07] <pie_flavor> it's per network
#656 [12:07] <OG_Reckless> i dont get this whois thing. :( RIP
#657 [12:07] <pie_flavor> if _you_ wait three hours, f0rby, then _you_ will be able to reset your password.
#658 [12:07] <pie_flavor> OG_Reckless: then please stop offering feedback on it
#659 [12:07] <pie_flavor> incorrect information is somewhat annoying
#660 [12:08] <pie_flavor> f0rby: one can't just keep an account 'up in the air'
#661 [12:08] <OG_Reckless> pie_flavor: no no no that not what i mean i mean the /whois command that you told me to do im testing it to so i can be able to contact you later
#662 [12:08] <gayner> pie please i won't stressing you but what i have to do? it don't work
#663 [12:09] <pie_flavor> gayner: i'm still stumped on your problerm
#664 [12:09] <pie_flavor> i'm sorry
#665 [12:09] <pie_flavor> OG_Reckless: the /whois command will be able to tell you if i'm currently away, among a bunch of other things
#666 [12:09] <pie_flavor> if i'm away, i'm offline.
#667 [12:09] <pie_flavor> if i'm not away, i'm online.
#668 [12:10] <pie_flavor> i'm leaving now, sorry.
#669 [12:10] * lgjkh [lgjkh@notlogged] has joined #minecrafthelp
#670 [12:11] <lgjkh> trouble with migrating my minecraft account
#671 [12:11] <mattym> gayner, Did you have Avast and McAfee at the same time?
#672 [12:11] <mattym> lgjkh, What sort of trouble?
#673 [12:12] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#674 [12:12] <gayner> not anymore
#675 [12:12] <mattym> gayner, But they were both installed at the same time before you removed McAfee?
#676 [12:12] <gayner> i haven't reinstalled they
#677 [12:13] <gayner> i've uninstalled they
#678 [12:13] <lgjkh> i want to migrate my minecraft account and everything is correct .. i click on '' migrate '' and then there stand ''checking account status '' and the it turns again to '' migrate ''
#679 [12:13] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#680 [12:13] <mattym> gayner, Its a simple questions, where they both installed at the same time? before you changed it?
#681 [12:13] <OG_Reckless> Is pie like a dev?
#682 [12:13] <OG_Reckless> gayner: what is the problem you are having?
#683 [12:13] <mattym> OG_Reckless, No, this is all just community support chat.
#684 [12:14] <mattym> lgjkh, Whats the ingame playername?
#685 [12:14] * Xx_Doge420_xX [Xx_Doge420_xX@notlogged] has joined #minecrafthelp
#686 [12:14] <gayner> no
#687 [12:14] <gayner> my promble is:
#688 [12:14] <mattym> gayner, Uninstall Avast, restart the computer, then check the game, if its working, you should be alright to reinstall Avast, just make sure its the latest version.
#689 [12:14] <Xx_Doge420_xX> mattym
#690 [12:14] <gayner> i havent avast
#691 [12:15] <Xx_Doge420_xX> I am a student at my school and we are using minecraft normal edition for my class
#692 [12:15] <lgjkh> itsmealeks but then it stands there '' wrong username'' although it is correct and then i type in '' userame'' my email and then i have this problem
#693 [12:15] <Xx_Doge420_xX> I am one of the leaders
#694 [12:15] <gayner> java.lang.NullPointerException: group
#695 [12:15] <gayner> this is my problem
#696 [12:15] <mattym> gayner, The last report you sent, show it installed.
#697 [12:16] <Xx_Doge420_xX> When all of us try to login, about 1/2 of us says that their password is incorect
#698 [12:16] <gayner> aaah i don't know i've unistall it and i've restart the pc
#699 [12:16] <mattym> lgjkh, Your account is already migrated.
#700 [12:16] <Xx_Doge420_xX> even though the same password works for mojang.com
#701 [12:16] <lgjkh> really?
#702 [12:16] * f0rby [f0rby@notlogged] has quit. (Quit: Web client closed)
#703 [12:16] <Xx_Doge420_xX> please help
#704 [12:16] <mattym> Xx_Doge420_xX, You are probably triggering the lockout system.
#705 [12:16] <Xx_Doge420_xX> what is that?
#706 [12:16] <mattym> ??> Xx_Doge420_xX login/throttle
#707 [12:16] <Absol> Xx_Doge420_xX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#708 [12:16] <Absol> Xx_Doge420_xX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#709 [12:17] <Xx_Doge420_xX> oh ok
#710 [12:17] <Xx_Doge420_xX> thank you
#711 [12:17] <mattym> Xx_Doge420_xX, In the future, someone should be in charge of logging everyone in, one at a time and with the correct info.
#712 [12:17] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#713 [12:17] <gayner> CCleaner is a antivirus?
#714 [12:17] <mattym> Xx_Doge420_xX, For now, NO ONE on the schools network can attempt to log in, otherwise it will reset the timer.
#715 [12:17] <mattym> gayner, No
#716 [12:17] <gayner> ok i don't remove it
#717 [12:18] <lgjkh> can u somehow look what my password is?
#718 [12:18] <mattym> ??> gayner av/adwcleaner
#719 [12:18] <Absol> gayner: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#720 [12:18] <Absol> gayner: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#721 [12:18] <mattym> gayner, Try the info from Absol
#722 [12:18] <mattym> gayner, No, if you didnt migrate it, you will need to contact Mojang
#723 [12:18] <gayner> boh i'm locking for avast in my pc,it isn't
#724 [12:18] <mattym> er
#725 [12:18] <mattym> gayner, Do the info Absol sent
#726 [12:19] <mattym> lgjkh, No, if you didnt migrate it, you will need to contact Mojang
#727 [12:19] <gayner> where?
#728 [12:19] <mattym> ??> lgjkh account/send-email
#729 [12:19] <Absol> lgjkh: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#730 [12:19] <Absol> lgjkh: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#731 [12:19] <mattym> ??> gayner av/adwcleaner
#732 [12:19] <Absol> gayner: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#733 [12:19] <mattym> gayner, That ^
#734 [12:19] <Absol> gayner: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#735 [12:19] <gayner> where i paste it?
#736 [12:19] <gayner> on internet?
#737 [12:19] <lgjkh> whats their email?
#738 [12:20] <mattym> gayner, You dont need to, it just runs and completes
#739 [12:20] <mattym> lgjkh, Read the info Absol told you.
#740 [12:20] * Xx_Doge420_xX [Xx_Doge420_xX@notlogged] has quit. (Ping timeout: 195 seconds)
#741 [12:21] <gayner> runs what?
#742 [12:21] <gayner> .-.
#743 [12:22] <mattym> ??> gayner av/adwcleaner
#744 [12:22] <Absol> gayner: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#745 [12:22] <Absol> gayner: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#746 [12:24] <gayner> scan with hijacktest??
#747 [12:25] <gayner> i still stumped
#748 [12:25] <mattym> gayner, Read everything Absol said, not just the last line
#749 [12:25] * Arved [Arved@notlogged] has quit. (Quit: Web client closed)
#750 [12:27] <gayner> okey a second
#751 [12:32] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#752 [12:35] * gayner [gayner@notlogged] has quit. (Ping timeout: 195 seconds)
#753 [12:36] * f0rby [f0rby@notlogged] has joined #minecrafthelp
#754 [12:37] <f0rby> pie_flavor have question, when my account its blocked from mojang for 3 hrs, can i log in from another acc?
#755 [12:39] <thgilfodrol> f0rby: the block is on your network
#756 [12:39] <f0rby> o crap
#757 [12:40] * gayner [gayner@notlogged] has joined #minecrafthelp
#758 [12:40] <f0rby> thgilfodrol so what can i do when my village has same ip?
#759 [12:40] <gayner> okey
#760 [12:41] <f0rby> thgilfodrol and somebody fail to log in?
#761 [12:41] <gayner> okey im here
#762 [12:41] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#763 [12:46] <gayner> anyone?
#764 [12:46] * Fierce_Gaming [Fierce_Gaming@notlogged] has joined #minecrafthelp
#765 [12:46] <thgilfodrol> f0rby: if your village has the same ip, there's nothing that can bedone that i know of
#766 [12:47] <Fierce_Gaming> My minecraft game is giving me an error called OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread Please help.
#767 [12:48] <Fierce_Gaming> Here is the pastebin descriptionhttp://paste.ubuntu.com/23554531/
#768 [12:48] <Fierce_Gaming> whoops sorry http://paste.ubuntu.com/23554531/
#769 [12:49] * JULIAN_ [JULIAN_@notlogged] has joined #minecrafthelp
#770 [12:49] <JULIAN_> ola
#771 [12:50] <Fierce_Gaming> ola si english
#772 [12:50] * JULIAN_ [JULIAN_@notlogged] has quit. (Client Quit)
#773 [12:51] <f0rby> thgilfodrol what about vpn? can help me out?
#774 [12:51] <gayner> ANYONE??
#775 [12:54] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#776 [12:57] <thgilfodrol> f0rby: im in a lecture at the moment and on my phonw
#777 [13:05] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#778 [13:06] * f0rby [f0rby@notlogged] has quit. (Quit: Web client closed)
#779 [13:10] * Zedonk2015 [Zedonk2015@notlogged] has joined #minecrafthelp
#780 [13:10] <Zedonk2015> I'm trying to create a new account to buy another copy of minecraft to play with my girlfriend. I create the account but cannot log in.
#781 [13:10] <Zedonk2015> I keep getting errors saying either my account or my password is wrong
#782 [13:10] <Zedonk2015> I've reset the password several times, not working.
#783 [13:13] <Fierce_Gaming> They are not verified to deal with account problems you will have to visit help.mojang.com and i know that feel fam
#784 [13:13] <Fierce_Gaming> Its hard fam
#785 [13:14] <Zedonk2015> Yeah. I've tried them. No response.
#786 [13:15] <Fierce_Gaming> you got skaype
#787 [13:15] <Fierce_Gaming> i think i can help
#788 [13:15] <Fierce_Gaming> cause i fixed it
#789 [13:15] <Fierce_Gaming> same problem
#790 [13:16] <Zedonk2015> I can't remember my skype name.
#791 [13:16] <Fierce_Gaming> Okay
#792 [13:16] <Fierce_Gaming> So what you have to do is wait a little while
#793 [13:16] <Fierce_Gaming> after about 30 to 60 minutes the password should work
#794 [13:17] <Fierce_Gaming> The new one that is
#795 [13:17] <Zedonk2015> okay
#796 [13:17] <Zedonk2015> Thanks.
#797 [13:18] <Fierce_Gaming> No prob anything for a homie and his girl
#798 [13:18] <Fierce_Gaming> :)
#799 [13:23] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#800 [13:33] * SSB_Zack [SSB_Zack@notlogged] has joined #minecrafthelp
#801 [13:34] <SSB_Zack> Hello i have been reseting my password with my email but it says its the wrong email or password
#802 [13:35] <Anna> what's your username?
#803 [13:35] <SSB_Zack> my nickname
#804 [13:36] <SSB_Zack> i have been reseting my password in mojang but after the reset i get this : Error! Unknown e-mail address or password.
#805 [13:36] <Anna> so you're logging in with username? and how many times did you try?
#806 [13:36] <SSB_Zack> im logging in with email
#807 [13:36] <Anna> ??> SSB_Zack login/throttle
#808 [13:36] <Absol> SSB_Zack: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#809 [13:36] <Absol> SSB_Zack: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#810 [13:37] <SSB_Zack> i only tried ine time
#811 [13:37] <SSB_Zack> one*
#812 [13:37] <SSB_Zack> then i reseted
#813 [13:37] <SSB_Zack> .-.
#814 [13:38] * robert [robert@notlogged] has joined #minecrafthelp
#815 [13:38] <Anna> hm, well maybe try that anyway
#816 [13:39] <SSB_Zack> ok
#817 [13:39] <SSB_Zack> maybe someone is trying to hack me
#818 [13:39] <SSB_Zack> :p
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#820 [13:41] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#821 [13:44] <gayner> people
#822 [13:44] <gayner> can anyone help me?
#823 [13:48] <OG_Reckless> gayner: what do u need?
#824 [13:49] * Zedonk2015 [Zedonk2015@notlogged] has quit. (Ping timeout: 195 seconds)
#825 [13:49] <gayner> ooh thank you
#826 [13:50] <OG_Reckless> What is it that you need help with??
#827 [13:50] <Fierce_Gaming> Hey can any one help me?
#828 [13:51] <gayner> i try to log in server and he said java.lang.nullpointerexception: group
#829 [13:51] <Fierce_Gaming> anyone?
#830 [13:52] <Fierce_Gaming> okay...
#831 [13:53] <gayner> fierce
#832 [13:53] <Fierce_Gaming> yes
#833 [13:53] <gayner> im not helper but how i can help you?
#834 [13:54] <Fierce_Gaming> Im getting an OpenGL error
#835 [13:55] <gayner> ah ooh i don't know sorry
#836 [13:55] <OG_Reckless> gayner: try to change the visibility of the launcher to stay opened when u launch the game.
#837 [13:55] <Fierce_Gaming> OpenGL: ~~ERROR~~ RuntimeExecption: No OpenGL found in context thread
#838 [13:55] <OG_Reckless> Fierce_Gaming: use this link http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#submit
#839 [13:55] <Fierce_Gaming> I did it didnt work :(
#840 [13:56] <gayner> not foun
#841 [13:56] <OG_Reckless> Uhhhhhhhh....
#842 [13:56] <Fierce_Gaming> Here is the pastebin description http://paste.ubuntu.com/23554531/
#843 [13:56] <OG_Reckless> gayner: did u do it?
#844 [13:56] <gayner> yes
#845 [13:57] <OG_Reckless> did it work?
#846 [13:57] <OG_Reckless> like did it fix your problem?
#847 [13:58] <gayner> wait
#848 [13:58] <gayner> how i did it?
#849 [14:02] <OG_Reckless> gayner: go to profile, check "Launcher Visibility" choose "Keep the launcher open"
#850 [14:02] <OG_Reckless> this is all in the launcher not in the game
#851 [14:03] <gayner> okey
#852 [14:03] <gayner> i had already done
#853 [14:04] <gayner> now?
#854 [14:04] <OG_Reckless> now just launch the game and try to join the server that could have a chance on fixing it
#855 [14:05] <OG_Reckless> and what server is that that you're trying to join?
#856 [14:07] <gayner> he didn't work
#857 [14:08] * victorbr123 [victorbr123@notlogged] has joined #minecrafthelp
#858 [14:09] * Deni [Deni@notlogged] has joined #minecrafthelp
#859 [14:09] <gayner> mc.parkercraft.it
#860 [14:09] * Deni [Deni@notlogged] has quit. (Client Quit)
#861 [14:11] <mattym> OG_Reckless, You were already told not to help if you dont know what you are doing.
#862 [14:11] <victorbr123> I'm trying to log into minecraft.net but a message like this appears "ops, an error prevented processing, try again"
#863 [14:11] <mattym> ??> victorbr123 tools/hjt
#864 [14:11] <Absol> victorbr123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#865 [14:11] <Absol> victorbr123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#866 [14:12] <victorbr123> thanks , i will try
#867 [14:13] <gayner> absooool
#868 [14:14] <gayner> anyoneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
#869 [14:15] <OG_Reckless> mattym: my bad, there was no one here to help them so i was just trying my best. Just like that ^^ no one here to help him. Hes been in this chat for more than 2 hours trying to get help.
#870 [14:15] <gayner> im here by 7 pm
#871 [14:15] <mattym> gayner, You were already told what you need to do, if its still giving you that error, then you either havent done what you were instructed to, or have another problem with your computer that we cannot fix
#872 [14:16] <mattym> OG_Reckless, He was helped, he failed to do what he was told to.
#873 [14:16] <victorbr123> http://paste.ubuntu.com/23554861/
#874 [14:16] <mattym> ??> victorbr123 info/mcleaks
#875 [14:16] <Absol> victorbr123: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#876 [14:16] <Absol> victorbr123: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#877 [14:16] <mattym> victorbr123, You will need to the following instructions to complete the previous.
#878 [14:16] <mattym> ??> victorbr123 win/hosts/edit
#879 [14:16] <Absol> victorbr123: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#880 [14:16] <Absol> victorbr123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#881 [14:17] <gayner> i can't play minecraft :'(
#882 [14:17] <OG_Reckless> What is MCLeaks?
#883 [14:18] <Lord_Ralex> A tool which we do not talk about
#884 [14:18] <Lord_Ralex> It's illegal, that is all that matters
#885 [14:18] <OG_Reckless> Lord_Ralex: what makes it illegal?
#886 [14:18] <OG_Reckless> Nvm
#887 [14:18] <OG_Reckless> we wont talk about it
#888 [14:19] <gayner> can you link me where download the 1.10 and 1.11 versions?
#889 [14:19] * Fierce_Gaming [Fierce_Gaming@notlogged] has quit. (Quit: Web client closed)
#890 [14:20] <Lord_Ralex> gayner, how does that matter for your problem
#891 [14:20] <Lord_Ralex> Which you were told what you need to do?
#892 [14:20] <Lord_Ralex> And have not indicated in the slightest that you listened.
#893 [14:21] <OG_Reckless> Lord_Ralex: are you like a staff member or just a member?
#894 [14:21] <Lord_Ralex> My general answer is why does it matter
#895 [14:22] <gayner> wait
#896 [14:22] <OG_Reckless> Wow, what ever it is that you are add being rude to that too.
#897 [14:22] <Lord_Ralex> I don't get paid to be nice.
#898 [14:22] <gayner> gayner: go to profile, check "Launcher Visibility" choose "Keep the launcher open"
#899 [14:22] <OG_Reckless> its just a question there is no need to give that answer
#900 [14:22] <gayner> this
#901 [14:22] <Lord_Ralex> gayner, mattym nor Absol told you to do that.
#902 [14:23] <Lord_Ralex> gayner, Absol gave you clear directions, and you should have done that.
#903 [14:23] <gayner> yeah
#904 [14:23] * James_ [James_@notlogged] has joined #minecrafthelp
#905 [14:23] <Lord_Ralex> OG_Reckless, because honestly, why does me being staff or not really matter? It's a geniune question to such questions like yours.
#906 [14:23] <gayner> what is it this directions?
#907 [14:23] <Lord_Ralex> ??> gayner av/adwcleaner
#908 [14:23] <Absol> gayner: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#909 [14:23] <Absol> gayner: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#910 [14:24] <OG_Reckless> Lord_Ralex: [he obviously doesnt speak english well nor probably understands it so can you please take it easy on him atleast.
#911 [14:24] <gayner> ah oh i already did it
#912 [14:24] <gayner> 2 hours later
#913 [14:25] <James_> Hello I have ran out of ram for minecraft I see the website and followed what it said and the game still say out of ram
#914 [14:25] <Lord_Ralex> ??> gayner tools/hjt
#915 [14:25] <mattym> gayner, Then as I said previously, you have a problem we can not assist with, take your computer to a store that can fix it.
#916 [14:25] <Absol> gayner: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#917 [14:25] <Absol> gayner: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#918 [14:25] <mattym> ??> James_ launcher/crash-log
#919 [14:25] <Absol> James_: We need to see your crash log, which appears after a crash.
#920 [14:25] <Absol> James_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#921 [14:25] <James_> Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#922 [14:25] <mattym> James_, Do the full instructions you were given please.
#923 [14:25] <gayner> okey wait
#924 [14:26] * F4BIANO [F4BIANO@notlogged] has joined #minecrafthelp
#925 [14:27] <gayner> http://paste.ubuntu.com/23554915/
#926 [14:28] * Han [Han@notlogged] has joined #minecrafthelp
#927 [14:29] <Han> I tried loging into minecraft, and it crashes saying that my graphic driver is outdated. I followed the steps to download the latest one, but it says that there is an error. ive tried many times.
#928 [14:29] <mattym> Han, Do you have the link to your dxdiag report? If so please post the link in this chat.
#929 [14:30] <Han> https://paste.ubuntu.com/23554913/
#930 [14:30] <James_> I just did something and it is fully working :D
#931 [14:30] * F4BIANO [F4BIANO@notlogged] has quit. (Ping timeout: 195 seconds)
#932 [14:30] * James_ [James_@notlogged] has quit. (Quit: Web client closed)
#933 [14:31] <mattym> Han, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#934 [14:31] <gayner> now?
#935 [14:31] <Han> ok
#936 [14:32] <Han> i have miencraft on another pc, its just that, that one is broken atm, so i cant use it
#937 [14:32] <mattym> Han, Well you cant use this on in its current state either.
#938 [14:32] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#939 [14:32] <Han> ok thanks for the help
#940 [14:32] <mattym> gayner, Are you on your home network? Or work/school/public?
#941 [14:33] * Han [Han@notlogged] has quit. (Quit: Web client closed)
#942 [14:33] <gayner> home
#943 [14:34] <mattym> ??> gayner win/reinst
#944 [14:34] <Absol> gayner: You may need to reinstall the locally installed files that Minecraft puts into place.
#945 [14:34] <Absol> gayner: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#946 [14:34] <mattym> gayner, Try the instructions from Absol then try the game again
#947 [14:34] <gayner> i already did it 3 times
#948 [14:35] <mattym> gayner, Then we cannot help with your issue, you will need to take it to a computer store/shop for further assistance.
#949 [14:36] <gayner> the problem is from my pc?
#950 [14:36] <gayner> oh :(
#951 [14:37] <gayner> wait but im on minecraft version 1.9
#952 [14:37] <gayner> is it the problem?
#953 [14:37] <mattym> gayner, Which has nothing to do with the issue
#954 [14:38] <gayner> the problem java.bla bla bla is only when i try to play online
#955 [14:40] * Maddbrax [Maddbrax@notlogged] has joined #minecrafthelp
#956 [14:40] <mattym> gayner, Yes, something on your computer is preventing it from working, we have checked everything that should cause it. If you still have the problem, we cannot assist with it. You will need to get help from someone who you can actually give the computer to.
#957 [14:41] <Maddbrax> hello
#958 [14:41] <Maddbrax> i need help with minecraft
#959 [14:41] <Maddbrax> its not working
#960 [14:42] <thgilfodrol> Maddbrax: what happens when you try to play the game?
#961 [14:42] <Maddbrax> i try to login and it says check if you are online and i am and then it says and if minecraft is banned and ik it isnt
#962 [14:43] <mattym> ??> Maddbrax tools/hjt
#963 [14:43] <gayner> ok thanks for the help goodnight!
#964 [14:43] <Absol> Maddbrax: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#965 [14:43] <Absol> Maddbrax: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#966 [14:43] <Maddbrax> ok
#967 [14:44] <gayner> emmm...
#968 [14:45] <Maddbrax> http://paste.ubuntu.com/23554988/
#969 [14:45] <gayner> another problem
#970 [14:45] <Maddbrax> there
#971 [14:45] <mattym> ??> Maddbrax info/mcleaks
#972 [14:45] <Absol> Maddbrax: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#973 [14:45] <Absol> Maddbrax: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#974 [14:45] <mattym> Maddbrax, You will need to the following instructions to complete the previous.
#975 [14:45] <mattym> ??> Maddbrax win/hosts/edit
#976 [14:45] <Absol> Maddbrax: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#977 [14:45] <Absol> Maddbrax: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#978 [14:46] <gayner> i don't know if it is connected to the first problem
#979 [14:46] <gayner> i am crashed in single player
#980 [14:46] <mattym> ??> gayner launcher/crash-log
#981 [14:46] <Absol> gayner: We need to see your crash log, which appears after a crash.
#982 [14:46] <Absol> gayner: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#983 [14:46] <gayner> one second
#984 [14:47] <gayner> http://paste.ubuntu.com/23555005/
#985 [14:47] <mattym> gayner, Yeah, part of the same problem.
#986 [14:48] <Maddbrax> matty i did that now what do i do?
#987 [14:48] <mattym> Maddbrax, How far did you get?
#988 [14:48] <gayner> ok thank you man
#989 [14:48] <Maddbrax> i opened up the hosts
#990 [14:48] <Maddbrax> and deleted minecraft
#991 [14:49] <mattym> Maddbrax, Save the file then try the game again
#992 [14:49] <mattym> Maddbrax, Save the file then try the game again
#993 [14:49] * gayner [gayner@notlogged] has left #minecrafthelp
#994 [14:50] <Maddbrax> everything from mojang
#995 [14:50] <Maddbrax> oh and 1 more thing
#996 [14:51] <Maddbrax> when i try to login to my acc on minecraft.net it says error prevented from logging in
#997 [14:51] <mattym> Maddbrax, Part of the same issue
#998 [14:51] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#999 [14:52] <Maddbrax> ok
#1000 [14:52] <Maddbrax> this is what it says on minecraft.net An error prevented your request from being processed. Please try again.
#1001 [14:52] * ZectoPlays [ZectoPlays@notlogged] has joined #minecrafthelp
#1002 [14:52] <ZectoPlays> BACL
#1003 [14:52] <ZectoPlays> BACK
#1004 [14:53] <mattym> Maddbrax, Did you remove the lines of text from that file, and then save and close the file like you were told?
#1005 [14:53] <ZectoPlays> i need help
#1006 [14:53] <Maddbrax> oh i was supposed to remove them?
#1007 [14:53] <mattym> ZectoPlays, You didnt wait long enough.
#1008 [14:53] <ZectoPlays> HELLO\
#1009 [14:54] <ZectoPlays> sorry
#1010 [14:54] <Maddbrax> ok i signed in now thx
#1011 [14:55] <ZectoPlays> Can someone tell me how to change ur skin?
#1012 [14:55] <Maddbrax> go to minecraft.net
#1013 [14:55] <Maddbrax> and go to profile then change ur skin form there
#1014 [14:55] <ZectoPlays> JK LOL
#1015 [14:56] * DanTDM [DanTDM@notlogged] has joined #minecrafthelp
#1016 [14:56] * Absol kicked DanTDM from #minecrafthelp (Reason: anTDM :You are not him. Do not impersonate because it's terrible (#435))
#1017 [14:56] <Maddbrax> thx @mattym
#1018 [14:57] * YouTube [YouTube@notlogged] has joined #minecrafthelp
#1019 [14:57] * Francz [Francz@notlogged] has joined #minecrafthelp
#1020 [14:57] <YouTube> Watch me
#1021 [14:57] <Francz> Hi
#1022 [14:57] * Lord_Ralex kicked YouTube from #minecrafthelp (Reason: ouTube :YouTube)
#1023 [14:57] <Lord_Ralex> ZectoPlays, do it again and you will be banned
#1024 [14:57] <Francz> Please help me
#1025 [14:57] <Francz> java.lang.NullPointerException: null
#1026 [14:59] <mattym> Francz, When do you get the error?
#1027 [14:59] * ZectoPlays [ZectoPlays@notlogged] has quit. (Ping timeout: 195 seconds)
#1028 [14:59] * ZexyZek [ZexyZek@notlogged] has joined #minecrafthelp
#1029 [15:00] <ZexyZek> Im a dead channel lol
#1030 [15:00] * Lord_Ralex kicked ZexyZek from #minecrafthelp (Reason: exyZek :ZexyZek)
#1031 [15:01] <Francz> НИПАНЯТНА
#1032 [15:01] <Francz> ПЛИЗ
#1033 [15:01] <Francz> ПО РУССКИ
#1034 [15:01] <mattym> Francz, Yeah, your gonna have to use english
#1035 [15:02] <Francz> sorry,im want help in russian((9(9(9
#1036 [15:02] <mattym> Francz, When does that error show up?
#1037 [15:05] * tronald [tronald@notlogged] has joined #minecrafthelp
#1038 [15:05] * tronald [tronald@notlogged] has joined #minecrafthelp
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#1040 [15:10] * James_ [James_@notlogged] has joined #minecrafthelp
#1041 [15:11] * skip [skip@notlogged] has joined #minecrafthelp
#1042 [15:11] <James_> Hello, I'm having difficulties with my account.
#1043 [15:11] <mattym> James_, How so?
#1044 [15:12] <skip> my email was changed by someone this morning when i try to dispute it i get an error. where do i go from here?
#1045 [15:12] <mattym> ??> skip account/send-email
#1046 [15:12] <Absol> skip: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1047 [15:12] <Absol> skip: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1048 [15:12] <James_> Something like that...
#1049 [15:12] <Francz> Mattym
#1050 [15:12] <mattym> James_, What issue are you having, you need to explain it.
#1051 [15:13] <James_> I wouldnt say stolen
#1052 [15:13] <Francz> that error show up run minecraft
#1053 [15:13] <James_> Ok, so basically, my account was logged into, and my IGN and skin was changed, but my account was untouched..
#1054 [15:13] <mattym> Francz, Yes, but when, what do you do right before it happens.
#1055 [15:14] <mattym> James_, So you still have access to it?
#1056 [15:14] <James_> yes.
#1057 [15:14] * XDynastyPvPX [XDynastyPvPX@notlogged] has joined #minecrafthelp
#1058 [15:14] <mattym> James_, First and most important, have you changed the password?
#1059 [15:14] <James_> yesir.
#1060 [15:14] <Francz> I open minecraft, ieta error occurs
#1061 [15:14] <mattym> ??> James_ account/send-email
#1062 [15:14] <Absol> James_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1063 [15:14] <Absol> James_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1064 [15:14] <James_> you need my account?
#1065 [15:14] <mattym> James_, You will need to fill out the form Absol linked, if you want to fix the name sooner than 30 days.
#1066 [15:14] <Francz> I open minecraftt, and this error
#1067 [15:15] <mattym> ??> Francz win/reinst
#1068 [15:15] <Absol> Francz: You may need to reinstall the locally installed files that Minecraft puts into place.
#1069 [15:15] <Absol> Francz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1070 [15:15] <mattym> Francz, Try the instructions Absol wrote to you.
#1071 [15:15] <Francz> windows 7
#1072 [15:15] <James_> I have sent a ticket (form) to the website.
#1073 [15:15] <mattym> James_, Ok then you will need to wait on their reply.
#1074 [15:15] <James_> i understand that.
#1075 [15:16] <James_> My question is, what should i worry about, other than pass change, and how can I find him?
#1076 [15:16] <mattym> James_, You should probably also change any account that used the same email and password the Mojang account did. And you cant find them.
#1077 [15:17] <Francz> It did not help, unfortunately (
#1078 [15:17] <mattym> ??> Francz tools/hjt
#1079 [15:17] <Absol> Francz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1080 [15:17] <Absol> Francz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1081 [15:17] <James_> i will take matter into my own hands then, thank you for your support.
#1082 [15:17] <Francz> what tools/hjt??
#1083 [15:18] * James_ [James_@notlogged] has quit. (Quit: Web client closed)
#1084 [15:18] * XDynastyPvPX [XDynastyPvPX@notlogged] has quit. (Client Quit)
#1085 [15:19] <Francz> Absol
#1086 [15:19] <Francz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 0:20:27, on 30.11.2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18525) Boot mode: Normal Running processes: C:\Windows\System32\ctfmon.exe C:\Program Files (x86)\RocketDock\RocketDock.exe C:\Program Files (x86)\MiniBin\MiniBin.exe C:\Users\димон\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = https://www.g
#1087 [15:19] * skip [skip@notlogged] has quit. (Quit: Web client closed)
#1088 [15:19] <urielsalis> ??> Francz paste
#1089 [15:19] <Absol> Francz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1090 [15:19] <Francz> Ok
#1091 [15:19] <Francz> one time
#1092 [15:20] <Francz> Im pasted
#1093 [15:20] <Francz> and?
#1094 [15:20] <Francz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 0:20:27, on 30.11.2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18525) Boot mode: Normal Running processes: C:\Windows\System32\ctfmon.exe C:\Program Files (x86)\RocketDock\RocketDock.exe C:\Program Files (x86)\MiniBin\MiniBin.exe C:\Users\димон\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = https://www.g
#1095 [15:20] <urielsalis> ??> Francz paste
#1096 [15:20] <Absol> Francz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1097 [15:21] <Francz> http://paste.ubuntu.com/23555125/
#1098 [15:22] <Francz> So?
#1099 [15:23] <Francz> Guys, why are you silent?
#1100 [15:25] <Francz> Where to go?
#1101 [15:25] <mattym> Francz, One moment
#1102 [15:25] <Francz> Ok
#1103 [15:25] <Francz> Forgive me for spam
#1104 [15:25] <urielsalis> Francz, you are in a school or work pc?
#1105 [15:26] <Francz> This is my home laptop
#1106 [15:26] <Francz> I mainly use the PC, but I have lent
#1107 [15:26] <Francz> And now I'm on a laptop
#1108 [15:26] <mattym> Francz, Does the error start when you hit Play on the launcher, or when you are in the main menu?
#1109 [15:27] <Francz> No no no, This error appears when I run the launcher
#1110 [15:27] <mattym> Francz, Try downloading the launcher again from minecraft.net/download
#1111 [15:28] <mattym> Francz, Run the installer, choose to Install if you see that option, if not choose repair.
#1112 [15:28] <Francz> I do not see repair
#1113 [15:29] <mattym> Francz, Do you see Install
#1114 [15:29] <Francz> Yea
#1115 [15:29] * florez [florez@notlogged] has joined #minecrafthelp
#1116 [15:29] <mattym> Francz, Then like I said, press that.
#1117 [15:29] <Francz> Im install
#1118 [15:29] <Francz> ok
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#1120 [15:30] <Francz> ok
#1121 [15:30] <Francz> quit
#1122 [15:30] <Francz> oh
#1123 [15:30] <Francz> hahaha
#1124 [15:30] <Francz> This is not me
#1125 [15:30] <Francz> sorry
#1126 [15:31] <Francz> Error again 3:
#1127 [15:31] <mattym> Francz, What does it say?
#1128 [15:31] <Francz> java.lang.NullPointerException: null
#1129 [15:32] * florez [florez@notlogged] has joined #minecrafthelp
#1130 [15:32] <mattym> Francz, Did you start the game from the newly installed Launcher, get rid of any old shortcuts or launcher files
#1131 [15:32] <mattym> Francz, Did you start the game from the newly installed Launcher, get rid of any old shortcuts or launcher files
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#1133 [15:32] <Francz> I did on the pirates: D
#1134 [15:33] <Francz> Tlauncher
#1135 [15:33] <urielsalis> Francz, have you bought Minecraft?
#1136 [15:34] <Francz> No, alas, I did not buy it. I downloaded TLauncher (Pirate)
#1137 [15:34] <urielsalis> Francz, we will not help you here if you didnt bought Minecraft
#1138 [15:35] <Francz> I knew)
#1139 [15:35] <urielsalis> Francz, and thats probably your issue
#1140 [15:35] <Francz> +
#1141 [15:35] <urielsalis> Francz, because a NPE is generally causing by something blocking Minecraft
#1142 [15:36] <Francz> java.lang.NullPointerException: null
#1143 [15:36] <Francz> I will be able to solve it yourself?
#1144 [15:36] <mattym> Francz, Yes, you can fix it by purchasing the game.
#1145 [15:37] <Francz> Lovely attempts, sir)
#1146 [15:37] <Francz> I'm stingy. That's my problem.
#1147 [15:40] <urielsalis> Francz, well, your boss is stingy too so he is not going to give you your salary this month
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#1149 [15:45] * zach1212 [zach1212@notlogged] has joined #minecrafthelp
#1150 [15:46] <zach1212> how do i play on my old account
#1151 [15:47] <zach1212> i own the game but i forgot my email i used for the account. how do i access it\
#1152 [15:47] <zach1212> ?
#1153 [15:47] <thgilfodrol> zach1212: do you have the transaction id?
#1154 [15:47] <zach1212> i bought it like 5 years ago
#1155 [15:47] <zach1212> so no
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#1157 [15:47] * eduardo [eduardo@notlogged] has joined #minecrafthelp
#1158 [15:48] <eduardo> dgsdaewdasdfefdfsed
#1159 [15:48] <eduardo> sghgsdygsgd
#1160 [15:48] <eduardo> asudysdbugsedgdegwdisd
#1161 [15:48] <eduardo> oque eu faso
#1162 [15:48] <eduardo> wath
#1163 [15:48] <zach1212> shut up eduardo
#1164 [15:48] <thgilfodrol> zach1212: if you have no means of retrieving your transaction id, it makes it nearly impossible for Mojang to verify your ownership
#1165 [15:48] <eduardo> nao entendi
#1166 [15:49] <zach1212> what is the transaction id
#1167 [15:49] <mattym> ??> zach1212 account/trans-id
#1168 [15:49] <eduardo> nao sei falar inclis
#1169 [15:49] <Absol> zach1212: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1170 [15:49] <eduardo> fala em portugues
#1171 [15:49] <mattym> ??> eduardo lang/pt
#1172 [15:50] <Absol> eduardo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1173 [15:50] <eduardo> fala portugues pfv
#1174 [15:50] <zach1212> i dont care anyway minecraft is gay
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#1176 [15:51] <eduardo> como conserto meu minecraft
#1177 [15:52] <mattym> eduardo, Follow the directions, use the translator.
#1178 [15:52] <eduardo> bbbbbbbbbbuuuuuuaaaaaaaaaa
#1179 [15:52] * Lord_Ralex kicked eduardo from #minecrafthelp (Reason: duardo :eduardo)
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#1191 [16:41] <smythe369> put my email in wrong when buying mincraft
#1192 [16:41] <dusty> put wrong email when buying minecraft
#1193 [16:41] <mattym> dusty, Did the payment complete?
#1194 [16:41] <dusty> yes
#1195 [16:41] * efwew [efwew@notlogged] has joined #minecrafthelp
#1196 [16:41] <mattym> dusty, Did you recieve a payment confirmation?
#1197 [16:42] * efwew [efwew@notlogged] has quit. (Client Quit)
#1198 [16:42] <dusty> yes
#1199 [16:42] <mattym> dusty, If you recieved the confirmation, that what makes you thing you used the wrong email?
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#1202 [16:44] <dusty> put email in on mojang that what doesnt exist
#1203 [16:46] <dusty> ??
#1204 [16:48] <mattym> dusty, You cant buy it without a mojang account, you cant get a confirmation without it either. If you have a confirmation, then there is nothing wrong with the email you entered.
#1205 [16:49] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1206 [16:49] <OG_Reckless> pie_flavor: Are you here??
#1207 [16:50] <OG_Reckless> Anyone here that could help me?
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#1209 [16:52] <OG_Reckless> Absol: you here??
#1210 [16:53] * jhoan [jhoan@notlogged] has joined #minecrafthelp
#1211 [16:53] <jhoan> hola
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#1215 [16:55] <OG_Reckless_> Anyone here??
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#1219 [17:01] <OG_Reckless> Anyone here that could help me?
#1220 [17:04] <thgilfodrol> OG_Reckless: what is the issue?
#1221 [17:04] <thgilfodrol> also, something to remember for the future:
#1222 [17:04] <thgilfodrol> ??> OG_Reckless ask
#1223 [17:04] <Absol> OG_Reckless: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1224 [17:04] <Absol> OG_Reckless: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1225 [17:05] * ElPacman [ElPacman@notlogged] has joined #minecrafthelp
#1226 [17:05] <ElPacman> hi?
#1227 [17:05] <thgilfodrol> hi
#1228 [17:06] * Qball [Qball@notlogged] has joined #minecrafthelp
#1229 [17:06] <ElPacman> Hear with an intel pentium 1.6 Ghz graphics card the game is going bad?
#1230 [17:07] <thgilfodrol> ElPacman: yeah, pentium 1.6ghz is a bit dated
#1231 [17:08] <ElPacman> What do you recommend to play smoothly?
#1232 [17:10] <thgilfodrol> ElPacman: here are the recommended minimum requirements, as given by Mojang
#1233 [17:10] <thgilfodrol> https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1234 [17:11] <thgilfodrol> note that while it may be possible to get minecraft running on weaker hardware, it is hit or miss
#1235 [17:11] <ElPacman> oh Thank you
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#1238 [17:16] <OG_Reckless> Absol: sorry about that i was doing other things. ok my question is, earlier you sent me to this website. http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#submit i have done everything on here and the link to the Ubuntu is this. http://paste.ubuntu.com/23555487/
#1239 [17:16] <OG_Reckless> Absol: now what is the next thing i need to do?
#1240 [17:17] <OG_Reckless> I am sorry if it takes me a bit to answer back i am working on some other things.
#1241 [17:19] * JACKIE_ [JACKIE_@notlogged] has joined #minecrafthelp
#1242 [17:19] <mattym> OG_Reckless, Download and Install the file from this page http://www.geforce.com/drivers/results/110254
#1243 [17:24] <OG_Reckless> mattym: i think this will need me to restart my computer right?
#1244 [17:24] <OG_Reckless> If it doesn then i will get back here if anything. thank you
#1245 [17:24] <mattym> OG_Reckless, Yes, when its finished installing it should tell you to restart.
#1246 [17:25] <OG_Reckless> ok
#1247 [17:26] * BananaMan146 [BananaMan146@notlogged] has joined #minecrafthelp
#1248 [17:26] <BananaMan146> where is minecon 2017 going to be
#1249 [17:26] <mattym> BananaMan146, Somewhere.
#1250 [17:27] <BananaMan146> do you know where
#1251 [17:27] <mattym> BananaMan146, No one does, it hasnt been announced.
#1252 [17:27] <BananaMan146> ok
#1253 [17:28] <BananaMan146> has minecon 2016 already happened
#1254 [17:28] <thgilfodrol> BananaMan146, yes
#1255 [17:28] <BananaMan146> ok :(
#1256 [17:28] <thgilfodrol> tickets usually go on sale in the first half of the year, and the event is usually in the second half
#1257 [17:29] <BananaMan146> ok
#1258 [17:29] <BananaMan146> thanks for telling me
#1259 [17:29] <thgilfodrol> iirc tickets this year went on sale, ehh, april I think
#1260 [17:29] <BananaMan146> how much do tickets usually cost
#1261 [17:29] <thgilfodrol> I'm not sure, I've never checked
#1262 [17:29] <BananaMan146> ok
#1263 [17:30] * OG_Reckless [OG_Reckless@notlogged] has quit. (Quit: Web client closed)
#1264 [17:30] <mattym> BananaMan146, This past year was $160USD, but it usually goes up a bit each year.
#1265 [17:31] <BananaMan146> ok
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#1270 [17:47] * Nik is now known as Guest40990
#1271 [17:47] <Guest40990> I can't get into my account -- I can reset the password, but it doesn't let me in with the new password either. Ummm ¯\_(ツ)_/¯
#1272 [17:47] <mattym> ??> Guest40990 login/throttle
#1273 [17:47] <Absol> Guest40990: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1274 [17:47] <Absol> Guest40990: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1275 [17:48] <Guest40990> Bastard. Alright, thank you ^^
#1276 [17:48] <Absol> Guest40990: Please keep it civil
#1277 [17:52] * dberrg [dberrg@notlogged] has joined #minecrafthelp
#1278 [17:53] <dberrg> is there a way to acess a minecraft account with a completely lost login
#1279 [17:53] * Guest40990 [Guest40990@notlogged] has quit. (Ping timeout: 195 seconds)
#1280 [17:53] <thgilfodrol> dberrg: do you have your transaction id?
#1281 [17:53] <dberrg> what came on the card?
#1282 [17:53] <thgilfodrol> yes
#1283 [17:54] <thgilfodrol> e.g. gift card number if it was a gift card, receipt sent to the email should have it, etc
#1284 [17:54] <dberrg> i do not, this is an around 5 year old account, the card is long gone
#1285 [17:54] <thgilfodrol> ah, then you may be out of luck- Mojang uses the transaction id to verify ownership of lost accounts
#1286 [17:55] <dberrg> mhmm alrighty. thanks for your help!
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#1291 [18:21] <Lord_of_Life> Can fire spread to Netherrack from other flamable blocks?
#1292 [18:31] <Acarii> Sort of.
#1293 [18:31] <Acarii> If the item catches fire on it's side, and that side is on netherack it is possible
#1294 [18:32] <Acarii> Let me give you a screenshot of this.
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#1296 [18:35] <Acarii> Lord_of_Life: http://i.imgur.com/YTFy1f5.png If the sides of the wooden catch fire when it burns, when it disappears the fire on those sides remain.
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#1298 [18:35] <Lord_of_Life> Oh. That should do it
#1299 [18:35] <Acarii> it also burns the block it's self, leaving fire.
#1300 [18:36] <Lord_of_Life> I've been trying to "move" fire.
#1301 [18:36] <Acarii> I didn't actually test this, I just built it to display. Testing it now, turns out it also leaves fire where the block was sitting last.
#1302 [18:36] <Acarii> don't know how consistant the results are. Enjoy tho, should be fun.
#1303 [18:37] <Lord_of_Life> Yeah! It works! Awesome, tnx Acarii
#1304 [18:38] <Acarii> NP. Know anything about redstone?
#1305 [18:39] <Lord_of_Life> I do yes.
#1306 [18:39] <Acarii> I need to pack 5 seperate signals as close as possible. if I can figure out a way to put them on the same line i'd be golden.
#1307 [18:40] <Acarii> http://i.imgur.com/60webdb.png
#1308 [18:41] <Lord_of_Life> Same line? Won't they interfere? Think pistons attached to slime blocks attached to redstone blocks should od it.
#1309 [18:41] <Acarii> I have a way to get the signals out there, but I'm wondering if someone has an idea how to do it themselves, perhaps it's more compact. The device is meant to work with the Runecraft plugin, specifically the teleport runes.
#1310 [18:42] <Acarii> It allows me to cycle virtually every possible dial sequence into the same basic rune. The button cycles and I use the switches to 'lock' each part of the sequence.
#1311 [18:43] <Acarii> I'll try the slime blocks, it'll probably let me sink the lines lower.
#1312 [18:45] <Acarii> when I last built something like this slime blocks were not a thing. Thanks for the help, it looks like it might work. Can probably make the lines far more compact as a result.
#1313 [18:45] <Lord_of_Life> np
#1314 [18:46] <Acarii> I was considering using observer blocks >.>
#1315 [18:47] <Lord_of_Life> That might works as well
#1316 [18:49] <Acarii> It would only pulse tho, which isn't the solution I needed.
#1317 [18:50] <Acarii> works for my blackline, which only needs a pulse to cycle once, but for each of the locks I'd need to use an extra redstone device.
#1318 [18:50] <Acarii> larger chance of failure when built in survival.
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#1325 [18:56] <OG_Reckless> Matt
#1326 [18:57] <mattym> OG_Reckless, Yes?
#1327 [18:57] <OG_Reckless> Does downloading this drive usually take this long?
#1328 [18:57] <OG_Reckless> It's still going and not even 1/4th of the way done...
#1329 [18:58] <mattym> OG_Reckless, Its over 300mb, so it may take some time.
#1330 [18:58] <OG_Reckless> Ahhhh ok well guess I'll keep waiting
#1331 [18:58] <OG_Reckless> Thank you
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#1333 [19:18] * LgJay6601 [LgJay6601@notlogged] has joined #minecrafthelp
#1334 [19:23] <LgJay6601> Hi , I recently had a bug/glitch in my Minecraft PE world. I was making an underground mob farm with 4 mob spawners. It was perfectly fine but one bad thing , whenever I put 2 hoppers and a large chest connected my whole game would just crash , it happened once and I was able to fix it but then I did it again because I didn't know if it would happen again and now everytime I load my world it automatically crashes the entire game in just 2/3 seconds.
#1335 [19:24] <mattym> LgJay6601, Sounds like the world got corrupted.
#1336 [19:27] <LgJay6601> That sounds right , what can I do about it ?
#1337 [19:27] <mattym> LgJay6601, On minecraft PE, nothing.
#1338 [19:28] <mattym> LgJay6601, Unless you have an earlier copy of the world, you would be out of luck.
#1339 [19:28] <LgJay6601> Nothing at all ?
#1340 [19:28] <LgJay6601> What do you mean by earlier copy ?
#1341 [19:31] * polarbear10010 [polarbear10010@notlogged] has joined #minecrafthelp
#1342 [19:32] <thgilfodrol> LgJay6601: a backup copy of the world from before the issue started occurring
#1343 [19:33] <LgJay6601> Would that mean like if I made the world yesterday , saved it and then if the issue occured today I load the copy from yesterday ?
#1344 [19:33] * Fade [Fade@notlogged] has joined #minecrafthelp
#1345 [19:33] <Fade> cubethethird
#1346 [19:33] <Fade> its happening again
#1347 [19:33] <thgilfodrol> LgJay6601: yes
#1348 [19:33] <Fade> pie_flavor its happening again
#1349 [19:34] <LgJay6601> How do I load an earlier copy ?
#1350 [19:34] <thgilfodrol> LgJay6601: you would have had to made a separate copy of the world before the issue started
#1351 [19:35] <thgilfodrol> s/had to/had to have
#1352 [19:35] <ExtremeBot> thgilfodrol meant to say: LgJay6601: you would have had to have made a separate copy of the world before the issue started
#1353 [19:35] <LgJay6601> Ooohhh
#1354 [19:36] <LgJay6601> Sadly I never had a chance to do that , so does that mean my world is useless now ?
#1355 [19:36] <thgilfodrol> likely so, unless someone has made a chunk fixer tool for PE
#1356 [19:37] <LgJay6601> Is that possible ?
#1357 [19:40] <thgilfodrol> I don't know much about the mcpe scene, but I don't think one exists
#1358 [19:42] <LgJay6601> Oh okay , thank you for helping
#1359 [19:43] <thgilfodrol> all good, sorry about the world
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#1361 [19:53] <Fade> When I start my minecraft and go into a multiplayer server between 2-15 minutes my game will freeze but the audio continues. It is not a lag spike because I can hear the sound of me moving. I have to reopen my game every time it does this and it is getting annoying. What can I do to fix this? I've looked at lots of different forums on this but no one has an answer.
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#1364 [19:57] <mattym> Fade, Same as last night, once it freezes, force it to crash then get a crash log and game output log.
#1365 [19:58] <Fade> I did
#1366 [19:59] <mattym> ??> Fade paste
#1367 [19:59] * bob [bob@notlogged] has joined #minecrafthelp
#1368 [19:59] <Absol> Fade: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1369 [19:59] <Fade> http://paste.ubuntu.com/23556075/
#1370 [19:59] <Fade> I've already talked to somebody about this
#1371 [20:00] <Fade> and it has nothing to do with mods
#1372 [20:00] <Fade> it has something to do with something else
#1373 [20:00] <mattym> Fade, Yeah, your issue was resolved yesterday by reinstalling it to vanilla
#1374 [20:00] <Fade> no
#1375 [20:00] <mattym> Fade, You issue IS from mods.
#1376 [20:00] <Fade> it didnt work
#1377 [20:00] <Fade> no it isnt
#1378 [20:00] <mattym> Fade, It did
#1379 [20:00] <Fade> it froze in vanilla
#1380 [20:00] <Fade> it froze in vanilla yesterday
#1381 [20:00] <bob> what is the minimum ios required to play minecraft?
#1382 [20:01] <Fade> it has nothing to do with mods, texture packs, or fps
#1383 [20:01] <thgilfodrol> bob: iOS 8.0+
#1384 [20:01] <mattym> bob, It should be listed on the Mincraft PE store page.
#1385 [20:02] <bob> thgilfodrol thanks
#1386 [20:02] * bob [bob@notlogged] has quit. (Client Quit)
#1387 [20:03] <Fade> mattym what can I do
#1388 [20:03] <mattym> ??> Fade win/reinst
#1389 [20:03] <Absol> Fade: You may need to reinstall the locally installed files that Minecraft puts into place.
#1390 [20:03] <Absol> Fade: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1391 [20:03] <thgilfodrol> Fade: when did this issue start occurring?
#1392 [20:04] <Fade> like a week ago right when I started playing mc again
#1393 [20:05] <thgilfodrol> did anything, system-wise, change since it last worked?
#1394 [20:05] * Lemon` [Lemon`@notlogged] has joined #minecrafthelp
#1395 [20:06] <Fade> my game just crashed guys
#1396 [20:06] <Fade> maybe you can find something
#1397 [20:07] <Fade> http://paste.ubuntu.com/23556146/
#1398 [20:08] <Lemon`> You are using forge?
#1399 [20:08] <mattym> Fade, I told you, try without mods.
#1400 [20:08] <Fade> yes
#1401 [20:08] <Fade> I have
#1402 [20:08] <Fade> it still freezes
#1403 [20:08] <mattym> Fade, Do the instructions Absol just told you.
#1404 [20:09] * Aaronjgu [Aaronjgu@notlogged] has joined #minecrafthelp
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#1406 [20:10] * Aaronjgu_ [Aaronjgu_@notlogged] has joined #minecrafthelp
#1407 [20:11] <Aaronjgu_> I downloaded Minecraft and Java, but when I try tou launch Minecraft from the launcher page, it keeps crashing
#1408 [20:12] <mattym> ??> Aaronjgu_ launcher/crash-log
#1409 [20:12] <Absol> Aaronjgu_: We need to see your crash log, which appears after a crash.
#1410 [20:12] <Absol> Aaronjgu_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1411 [20:14] * Aaronjgu [Aaronjgu@notlogged] has quit. (Quit: Web client closed)
#1412 [20:15] <Aaronjgu_> http://paste.ubuntu.com/23556208/
#1413 [20:16] <mattym> Aaronjgu_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1414 [20:17] <Aaronjgu_> http://paste.ubuntu.com/23556227/
#1415 [20:17] <mattym> Aaronjgu_, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
#1416 [20:22] <Fade> mattym i deleted and tried it again
#1417 [20:22] <Fade> and it didnt work
#1418 [20:23] <mattym> Fade, Did it crash or freeze?
#1419 [20:23] <Fade> froze again
#1420 [20:23] <mattym> Fade, Force the crash and get the logs
#1421 [20:23] <thgilfodrol> Fade: are VBOs turned on in esc -> video settings -> use VBOs?
#1422 [20:24] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1423 [20:24] <OG_Reckless> mattym: The thing hasn't moved at all... :(
#1424 [20:25] <mattym> OG_Reckless, Try it again than.
#1425 [20:25] <Fade> http://paste.ubuntu.com/23556249/
#1426 [20:25] <OG_Reckless> No its still running just hasnt moved from the spot
#1427 [20:25] <OG_Reckless> mattym: is that good or bad?? :/
#1428 [20:25] <mattym> OG_Reckless, Then cancel it and try again. And dont do anything else on your computer while its completing
#1429 [20:26] <mattym> Fade, and the game output
#1430 [20:26] <thgilfodrol> Fade: did you see my previous message?
#1431 [20:26] <OG_Reckless> mattym: about how long do average it to take?
#1432 [20:26] <Fade> http://paste.ubuntu.com/23556251/
#1433 [20:26] <mattym> OG_Reckless, Its entirely dependant on your computer and internet
#1434 [20:27] <OG_Reckless> Ill just do it over night i guess
#1435 [20:27] <OG_Reckless> I started watching a movie since it wasent working
#1436 [20:27] <mattym> Fade, Can you test it in single player, wait on the freeze then get the same info.
#1437 [20:27] <polarbear10010> I have a question
#1438 [20:28] <Fade> um
#1439 [20:28] <Fade> it will take a while
#1440 [20:28] <mattym> Fade, Take your time, the single player will give more detailed info.
#1441 [20:28] <polarbear10010> I used a MC: gift card and it says I never got it
#1442 [20:29] <mattym> polarbear10010, What do you mean it says you never got it?
#1443 [20:29] <mattym> polarbear10010, What do you mean it says you never got it?
#1444 [20:29] * polarbear10010 [polarbear10010@notlogged] has left #minecrafthelp
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#1446 [20:35] * jazb [jazb@notlogged] has joined #minecrafthelp
#1447 [20:39] * jazb [jazb@notlogged] has joined #minecrafthelp
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#1450 [20:43] <jazb> Keep getting invalid user name when trying to join a server since changing my gamer tag
#1451 [20:43] <thgilfodrol> jazb: sign out of your launcher
#1452 [20:43] <thgilfodrol> and log back in
#1453 [20:44] <jazb> tried that still says the same
#1454 [20:44] * Cristopher [Cristopher@notlogged] has joined #minecrafthelp
#1455 [20:44] <Cristopher> When will the vercion0.17.0
#1456 [20:44] <thgilfodrol> Cristopher: what do you mean?
#1457 [20:45] <mattym> jazb, When you say gamer tag, do you just mean ingame name, or are you on the Console, or Pocket/Win10 Editions?
#1458 [20:46] <jazb> my gamer tag was changed and changed sucessfully on all my platforms but now if I try to log onto say wikihub it always says invalid user name, I logged out of the launcher as you suggested and logged back in but still get the same message
#1459 [20:46] <Cristopher> Hablas español
#1460 [20:46] <thgilfodrol> ??> Cristopher lang/es
#1461 [20:46] <Absol> Cristopher: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1462 [20:46] <mattym> jazb, You didnt answer the question.
#1463 [20:47] <jazb> I changed the gamertag in windows 10 beta
#1464 [20:48] <mattym> jazb, Right, so you are playing that version of Minecraft and thats where the error shows up?
#1465 [20:48] <jazb> yes thats ccorrect
#1466 [20:48] <mattym> jazb, You will need to contact the servers host/staff, as all non Realms minecraft PE/Win10 servers are run with 3rd party software.
#1467 [20:49] <Cristopher> What
#1468 [20:49] <jazb> ok how do I contact them Via email?
#1469 [20:49] <mattym> jazb, No idea, you will have to find out how they handle that.
#1470 [20:49] <jazb> ok thanks for the advise
#1471 [20:50] <Cristopher> I when will the vercion0.17.0
#1472 [20:51] <Cristopher> Hey jazb
#1473 [20:52] <Cristopher> No no no no no no no no
#1474 [20:52] <thgilfodrol> Cristopher: we aren't affiliated with mojang and do not have information on release dates
#1475 [20:55] * KishinPlayz [KishinPlayz@notlogged] has joined #minecrafthelp
#1476 [20:55] <KishinPlayz> Is minecraft currently not working?
#1477 [20:56] <KishinPlayz> Cant login to servers or my account on website
#1478 [20:56] <thgilfodrol> KishinPlayz: what is the error message?
#1479 [20:56] <KishinPlayz> just says failed to connect that the authentication servers are down
#1480 [20:56] * kitkatlow [kitkatlow@notlogged] has joined #minecrafthelp
#1481 [20:56] <kitkatlow> hi
#1482 [20:57] <kitkatlow> if i purchase minecraft pc version, if i wish to play at mac, do i need to purchase seperately?
#1483 [20:57] <kitkatlow> and is the savegame cross for both platform?
#1484 [20:57] <thgilfodrol> KishinPlayz: minecraft pc version accounts can be used on windows, mac, and linux
#1485 [20:58] <thgilfodrol> worlds are saved locally on the computer you are playing on
#1486 [20:58] <thgilfodrol> whoops, meant to direct that to kitkatlow, sorry KishinPlayz
#1487 [20:58] <KishinPlayz> Its fine :D
#1488 [20:59] <kitkatlow> the world not save by cloud ?
#1489 [20:59] <thgilfodrol> kitkatlow: no, not unless you either play on a server or manually set up some form of sync
#1490 [20:59] <kitkatlow> how can i transfer or share the same save file?
#1491 [21:00] <KishinPlayz> So do you know why it says Failed to login: The authentication servers are currently down for maintenance
#1492 [21:00] <thgilfodrol> kitkatlow: the location of your .minecraft/ directory depends on your operating system, but within it there will be a saves/ directory
#1493 [21:00] <thgilfodrol> in that folder will be your worlds
#1494 [21:00] <mattym> KishinPlayz, Where does it say that?
#1495 [21:01] <kitkatlow> i can just copy paste to pendrive or dropbox right?
#1496 [21:01] <KishinPlayz> when I try to join a server mattym
#1497 [21:01] <thgilfodrol> kitkatlow: yes, you will be able to just copy the world saves within saves/ to another computer's saves/ directory
#1498 [21:01] <mattym> ??> KishinPlayz launcher/relog
#1499 [21:01] <Absol> KishinPlayz: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1500 [21:02] <thgilfodrol> kitkatlow: keep in mind that in the case of a version mismatch, only version upgrading is supported
#1501 [21:02] * stickandmove [stickandmove@notlogged] has joined #minecrafthelp
#1502 [21:02] <kitkatlow> noted with thanks. have a nice day.
#1503 [21:02] <thgilfodrol> you too
#1504 [21:03] <stickandmove> why am i not able to login ? to play the game.. i cant log into the website on my MAC but i can on my Iphone :/
#1505 [21:03] <thgilfodrol> stickandmove: what is the error message when you try to log in?
#1506 [21:04] <stickandmove> "InvalidCredentialsException"
#1507 [21:04] * avo [avo@notlogged] has quit. (Ping timeout: 195 seconds)
#1508 [21:04] <thgilfodrol> stickandmove: perhaps the account details you're using on your phone is different from the one saved on your mac
#1509 [21:05] <stickandmove> I type everything in word for word letter for letter
#1510 [21:05] * kitkatlow [kitkatlow@notlogged] has quit. (Ping timeout: 195 seconds)
#1511 [21:06] <thgilfodrol> stickandmove: do you use mobile data on your phone?
#1512 [21:06] <stickandmove> i emailed mojang 3 times and all they did was say the same thing this been happening form sep 18th
#1513 [21:06] * KishinPlayz [KishinPlayz@notlogged] has quit. (Ping timeout: 195 seconds)
#1514 [21:07] <stickandmove> and no i use wifi when im at home
#1515 [21:07] <mattym> stickandmove, If you try to log in on the webpage from your computer, what does it say?
#1516 [21:08] <stickandmove> Error! Unknown e-mail address or password
#1517 [21:09] <stickandmove> I know im using the right email because i get emails from mojang
#1518 [21:09] <mattym> stickandmove, Are you on a home network, or school/work/public?
#1519 [21:10] <stickandmove> home
#1520 [21:10] <mattym> ??> stickandmove login/throttle
#1521 [21:10] <Absol> stickandmove: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1522 [21:10] <Absol> stickandmove: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1523 [21:10] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1524 [21:11] <stickandmove> okay i will try this
#1525 [21:18] * test [test@notlogged] has joined #minecrafthelp
#1526 [21:18] * test is now known as Test123
#1527 [21:18] <Test123> is server gemcraft.ddns.net up?
#1528 [21:20] <mattym> Test123, You would need to figure that out for yourself.
#1529 [21:20] <CubeTheThird> !check gemcraft.ddns.net
#1530 [21:20] <CubeTheThird> .mcping gemcraft.ddns.net
#1531 [21:20] <ExtremeBot> CubeTheThird: Sorry, but 192.168.1.107:25565 appears to be down! (Request timed out)
#1532 [21:20] <CubeTheThird> looks to be down
#1533 [21:20] <Test123> thanks CubeTheThird
#1534 [21:21] <CubeTheThird> Test123, just don't make it a habit of coming here to check that
#1535 [21:21] * Test123 points to Bugboy1028
#1535 [21:21] <Test123> I'm too lazy to reconfige my IRC bouncer
#1536 [21:22] <Test123> and just need command :|
#1537 [21:22] * Ian [Ian@notlogged] has joined #minecrafthelp
#1538 [21:23] <Ian> I need help with Minecraft Pocket edition for iOS on 0.16.2 with the addons
#1539 [21:23] <Test123> What was the issue, Ian?
#1540 [21:23] <Ian> I was wondering why I can't delete the addons I don't want to use
#1541 [21:26] <Fade> cubethethird do you remember me?
#1542 [21:26] <Ian> Umm no I don't know you
#1543 [21:27] <mattym> Ian, You would need to delete them from the folder you downloaded it to, not from within Minecraft
#1544 [21:28] <Ian> I don't understand that I have iOS when I go to mcpedl.com I click the mcpack file and it says open in mcpe and it installs it
#1545 [21:28] <Fade> mattym it hasnt crashed in singleplayer. I dont think it will
#1546 [21:28] <mattym> Fade, Right as expected.
#1547 [21:28] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1548 [21:28] <Fade> well then what can I do
#1549 [21:29] <mattym> Fade, Its something in the mods you tried, or something in the server you were using, see if it happens when on another multiplayer server.
#1550 [21:29] <Fade> it happens on every server
#1551 [21:29] <CubeTheThird> Fade, the game gives you a crash report, or it just freezes?
#1552 [21:29] <Fade> freezes
#1553 [21:29] <OG_Reckless> mattym: ok so im going to retry installing this thing. Im at the options step. is it better to pick Custom or Express. I have picked express the past 3 times and it does not go past that same point.
#1554 [21:30] <CubeTheThird> Fade, have you tried doing a clean install of the game?
#1555 [21:30] <CubeTheThird> ??> Fade win/reinst
#1556 [21:30] <Absol> Fade: You may need to reinstall the locally installed files that Minecraft puts into place.
#1557 [21:30] <Absol> Fade: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1558 [21:30] <OG_Reckless> should i try Custom?
#1559 [21:30] <mattym> OG_Reckless, Choose custom
#1560 [21:30] <Ian> Thanks for the help although I don't know what I'm thanking for
#1561 [21:30] <OG_Reckless> ok i will try that
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#1563 [21:30] <mattym> OG_Reckless, After that it should let you choose to do a clean install
#1564 [21:30] <OG_Reckless> I have never gotten that option.
#1565 [21:30] <OG_Reckless> mattym: ^
#1566 [21:31] <Fade> cubethethird could it have something to do with 64 bit computer and 32 bit programs?
#1567 [21:31] <OG_Reckless> mattym: ok at this step do i select "Perform a clean installation" or keep it deselect?
#1568 [21:31] <CubeTheThird> Fade, that literally wouldn't have to do with any of your issues
#1569 [21:31] <mattym> OG_Reckless, Choose to clean install
#1570 [21:32] <CubeTheThird> Fade, all 64 bit CPUs are designed to allow 32 bit programs to run
#1571 [21:32] <OG_Reckless> mattym: ok its installing now. lets see if it goest past the point or it keeps at the same spot. :(
#1572 [21:33] <Fade> cubethethird, okay it's redownloading 1.7.10
#1573 [21:33] <Fade> its all fresh
#1574 [21:33] <CubeTheThird> Fade, also, does it happen on newer versions?
#1575 [21:33] <Fade> idk
#1576 [21:34] <OG_Reckless> Its at "Installing Microsoft .NET Framework; This will take some time" and it had not gone past the "." before "NET"
#1577 [21:34] <CubeTheThird> Fade, you should probably check that then. If it doesn't then there's nothing we can do
#1578 [21:35] * Alfredo [Alfredo@notlogged] has joined #minecrafthelp
#1579 [21:35] <Test123> one more thing: Index?
#1580 [21:35] <Test123> nvm
#1581 [21:35] <OG_Reckless> ok so it just went super fast to the "." and has not moved...
#1582 [21:35] <Test123> ?>> index
#1583 [21:35] <OG_Reckless> UGH!!!!!!! So annoying
#1584 [21:35] <CubeTheThird> ??>> Test123 index
#1585 [21:36] <mattym> OG_Reckless, Give it time
#1586 [21:36] <Alfredo> Hello, i bought minecraft like 5 days ago. I was going to play right now and when i tried it said that i had to buy the game when i already did
#1587 [21:36] <OG_Reckless> mattym: :) im very bad at that. :)
#1588 [21:36] <Test123> thaks Cube, I will set up bouncer... later
#1589 [21:36] * Test123 [Test123@notlogged] has quit. (Quit: Web client closed)
#1590 [21:36] <mattym> OG_Reckless, Also, minimize the chat and the nvidia installer, see if there is another window/popup asking you to do something
#1591 [21:36] <CubeTheThird> Alfredo, which edition of the game?
#1592 [21:36] <Alfredo> The pc
#1593 [21:37] <CubeTheThird> Alfredo, you most likely logged into the game with the wrong email address
#1594 [21:37] <OG_Reckless> mattym: i am on my Mac Book for this chat. The installer is on my Desktop PC
#1595 [21:38] <mattym> OG_Reckless, Ok, either way, check that there arent any other messages or confirmation boxes being hidden by the nvidia installer
#1596 [21:38] <Alfredo> I didnt i even checked the email thatvi used to buy the game and i found the confirmation email that said i bought the game
#1597 [21:38] <OG_Reckless> mattym: nothing else opened on my PC just the installer.
#1598 [21:39] <OG_Reckless> mattym: do you know if having it minimized or maximized makes a difference ?
#1599 [21:39] <mattym> OG_Reckless, Doesnt, leave it be for a few and see if it continues.
#1600 [21:40] <OG_Reckless> mattym: im going to bed in around 30 minutes so if it does not finish by tomorrow morning it will have the whole day to go cuz i have to go to school tomorrow too so lets see how it goes
#1601 [21:40] <mattym> OG_Reckless, If it doesnt move at all
#1602 [21:41] <OG_Reckless> mattym: as in before i go to bed or by tomorrow morning?? o.0
#1603 [21:41] <mattym> OG_Reckless, Try again before you go to sleep, and try right clicking the nvidia installer program and run it as admin
#1604 [21:41] <OG_Reckless> mattym: ok i will try that too
#1605 [21:41] <OG_Reckless> mattym: when i do that do i do custome or express
#1606 [21:42] <mattym> OG_Reckless, Custom and clean install again
#1607 [21:42] <OG_Reckless> mattym: ok i will try that
#1608 [21:43] <OG_Reckless> mattym: yay it moved about a paper with. O.o
#1609 [21:44] <OG_Reckless> I dont know how to spell
#1610 [21:46] <OG_Reckless> ok im trying to do the run as admin thingy now to see if it changes anything
#1611 [21:47] <mattym> OG_Reckless, Actually, at this point it may be better to restart the computer before trying again.
#1612 [21:47] <OG_Reckless> mattym: i have to restart my computer everytime i do restart the download cuz i cant close the installer so i have to force quit it by restarting. im trying shutdown now and let it rest for a few minutes
#1613 [21:48] <mattym> OG_Reckless, Yeah on the next try, Run as Administrator, Custom Install, with the Clean install option
#1614 [21:49] <Fade> mattym I got it to freeze in vanilla
#1615 [21:49] <OG_Reckless> mattym: ok i will do just that. thank you for all the help. :)
#1616 [21:49] <Fade> multiplayer
#1617 [21:49] <Fade> without mods
#1618 [21:49] <mattym> Fade, Get the game output log
#1619 [21:49] <Fade> how
#1620 [21:50] <thgilfodrol> might also be worthwhile to check task manager and see if resource consumption looks wonky
#1621 [21:50] <Fade> i cant crash it after it freezes
#1622 [21:50] <mattym> Fade, Same way you did the last times
#1623 [21:50] <OG_Reckless> mattym: do u think me having a password on my PC affects something?
#1624 [21:50] <mattym> OG_Reckless, No
#1625 [21:50] <Fade> mattym I cant crash it after it freesez
#1626 [21:50] <Fade> freezes*
#1627 [21:51] <mattym> ??> Fade launcher/open
#1628 [21:51] <Absol> Fade: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1629 [21:51] <mattym> Fade, Make the changes Absol described then get the game output next time it freezes
#1630 [21:53] <thgilfodrol> I think you can also access the output in .minecraft/logs/latest.log
#1631 [21:53] * frenzzzy [frenzzzy@notlogged] has joined #minecrafthelp
#1632 [21:53] * frenzzzy [frenzzzy@notlogged] has quit. (Client Quit)
#1633 [21:53] * Willis [Willis@notlogged] has quit. (Ping timeout: 198 seconds)
#1634 [21:55] <OG_Reckless> mattym: trying it again now. ran as administrator
#1635 [21:56] * jeff_ [jeff_@notlogged] has joined #minecrafthelp
#1636 [21:56] <jeff_> hi my account was hacked and the email was changed to a different email and now i can no longer sign in
#1637 [21:57] <mattym> ??> jeff_ account/send-email
#1638 [21:57] <Absol> jeff_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1639 [21:57] <Absol> jeff_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1641 [22:06] * Bandit [Bandit@notlogged] has joined #minecrafthelp
#1642 [22:06] <Bandit> I NEED HELP
#1643 [22:07] <Fade> mattym
#1644 [22:07] <Bandit> plz help me
#1645 [22:07] <Fade> I froze
#1646 [22:07] <Fade> this is what happens
#1647 [22:07] <Fade> https://gyazo.com/64f1778c5c1cada384b3fc7850380771
#1648 [22:07] <CubeTheThird> Bandit, with..?
#1649 [22:07] <thgilfodrol> ??> Bandit ask
#1650 [22:07] <Absol> Bandit: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1651 [22:07] <Absol> Bandit: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1652 [22:08] <CubeTheThird> Fade, try with a newer version of the game
#1653 [22:08] <mattym> Fade, Newest version, you were told to clean install, so there should be no texture pack, and try on a server that isnt modded.
#1654 [22:09] <Bandit> Well i forgot to Migrate my account and not it got taken is there any thing you can do to help me
#1655 [22:09] <Fade> yo cubethethird and mattym i found something
#1656 [22:09] <Fade> after i closed my game
#1657 [22:09] <Fade> check a look at this
#1658 [22:09] <CubeTheThird> oh?
#1659 [22:09] <Bandit> :(
#1660 [22:09] <CubeTheThird> Bandit, do you mean it was stolen?
#1661 [22:09] <Fade> http://paste.ubuntu.com/23556482/
#1662 [22:10] <Bandit> Yes sorry bad speller
#1663 [22:10] <CubeTheThird> ??> Fade launcher/log
#1664 [22:10] <Absol> Fade: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1665 [22:10] <Absol> Fade: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1666 [22:10] <Fade> Cubethethird that was in my launcher log
#1667 [22:10] <CubeTheThird> Bandit, do you have the confirmation email from your account purchase
#1668 [22:10] <Fade> right after i closed the game
#1669 [22:10] <CubeTheThird> Fade, no, that's from the game output tab
#1670 [22:10] <CubeTheThird> Fade, I want the launcher log
#1671 [22:10] <Bandit> yes i think i will look
#1672 [22:11] <Fade> http://paste.ubuntu.com/23556489/
#1673 [22:14] <Fade> cubethethird have you figured out anything?
#1674 [22:14] <CubeTheThird> Fade, nothing unusual there. Dono why the java option is there again. Bug again, please try with the latest versions of the game
#1675 [22:15] <Fade> does it have anything to do with the fact that the environementals was at 6g
#1676 [22:15] <Fade> and it just hasnt updated?
#1677 [22:15] * jazb [jazb@notlogged] has quit. (Quit: Web client closed)
#1678 [22:16] <CubeTheThird> Fade, I thought you deleted that yesterday
#1679 [22:17] <Fade> i did
#1680 [22:17] <Fade> but maybe it hasnt updated?
#1681 [22:17] <CubeTheThird> Fade, that's something that would update immediately. The only reason you'd see it there is if it was re-added
#1682 [22:18] <Bandit> i cant find it :( sorry i guess that means you cant help me
#1683 [22:18] <CubeTheThird> Bandit, hold on
#1684 [22:19] <CubeTheThird> Bandit, when did you buy the game?
#1685 [22:19] <Fade> cubethethird hold on im going to try and restart my pc
#1686 [22:19] <CubeTheThird> alrighty
#1687 [22:19] * Fade [Fade@notlogged] has quit. (Quit: Web client closed)
#1688 [22:19] <Bandit> may 25 2014
#1689 [22:20] <Bandit> y
#1690 [22:20] <Bandit> I got it for my bday
#1691 [22:20] <Bandit> :)
#1692 [22:20] <CubeTheThird> Bandit, oh. Not sure why you talk about migrating then. That only applies to accounts registered before 2013
#1693 [22:20] <Andrio> :o
#1694 [22:20] <CubeTheThird> Bandit, what is your minecraft username?
#1695 [22:22] <Bandit> TheBigBadBandit i cant login it wont let me i tryed to reset my password but every time i try it say i have wrong password
#1696 [22:23] <Bandit> ?
#1697 [22:23] <CubeTheThird> Bandit, ya.. I don't think your account was stolen
#1698 [22:23] <CubeTheThird> ??> Bandit login/throttle
#1699 [22:23] <Absol> Bandit: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1700 [22:23] <Absol> Bandit: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1701 [22:24] <Bandit> O
#1702 [22:24] <Bandit> thats y maybe
#1703 [22:25] <Bandit> Thanks
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#1710 [23:40] <Goldred2004> How do i fix the login error SocketException: Bad address: connect
#1711 [23:41] <mattym> Goldred2004, Where do you see the error show up?
#1712 [23:42] <Goldred2004> When i try to log in the the downloaded game
#1713 [23:42] <Goldred2004> it said please relogin or something like that before when i started up MC
#1714 [23:42] <mattym> ??> Goldred2004 tools/hjt
#1715 [23:42] <Absol> Goldred2004: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1716 [23:42] <Absol> Goldred2004: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1717 [23:43] <Goldred2004> ok
#1718 [23:44] <Goldred2004> http://paste.ubuntu.com/23556782/
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#1720 [23:46] <RafieMY> Sound doesnt working when using v1.11
#1721 [23:46] <mattym> ??> RafieMY win/reinst
#1722 [23:46] <Absol> RafieMY: You may need to reinstall the locally installed files that Minecraft puts into place.
#1723 [23:46] <Absol> RafieMY: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1724 [23:47] <mattym> ??> Goldred2004 av/webroot
#1725 [23:47] <Absol> Goldred2004: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#1726 [23:47] <Absol> Goldred2004: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#1727 [23:47] <mattym> Goldred2004, Try the instructions Absol wrote for you
#1728 [23:47] <Goldred2004> ok thank you
#1729 [23:47] <Goldred2004> soit may be not allowing it?
#1730 [23:48] <Goldred2004> so it*
#1731 [23:48] <mattym> Goldred2004, Could be, might be something else, this is the easiest to rule out first.
#1732 [23:48] <Goldred2004> ok ill try brb
#1733 [23:51] <Goldred2004> I can not find system tools tab or control
#1734 [23:51] <mattym> Goldred2004, Do you see anything similar to the last part, "Control Active Processes"?
#1735 [23:53] <Goldred2004> no
#1736 [23:53] <mattym> Goldred2004, Ok lets ignore webroot for the moment.
#1737 [23:53] <Goldred2004> ok
#1738 [23:53] <mattym> ??> Goldred2004 av/adwcleaner
#1739 [23:53] <Absol> Goldred2004: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1740 [23:53] <Absol> Goldred2004: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1741 [23:53] <Goldred2004> ok
#1742 [23:53] <mattym> Goldred2004, After you have restarted, run the HijackThis program again, and get me a link to the new log when you rejoin the chat.
#1743 [23:54] <mattym> If the game still gets and error that is.
#1744 [23:54] <Goldred2004> ok
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