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#4 [00:39] <DoggyRoll> Minecraft crashes at launching. I've already updated my drivers and java. Here is the URL to my DxDiag.txt: http://paste.ubuntu.com/23561951/
#5 [00:39] <DoggyRoll> Help please!
#6 [00:40] <pie_flavor> DoggyRoll: Download and install this driver: https://downloadcenter.intel.com/download/25188
#7 [00:42] <DoggyRoll> I'm on it
#8 [00:42] <pie_flavor> Then reboot your computer.
#9 [00:42] <DoggyRoll> ok
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#18 [01:27] <xnh> Can someone help me? After being on this one server for a certain amount of time it kicks me with multiple messages here is one: Disconnected Internal Exception: ic.netty.handler.codec.CorruptedFrameException: length wider than 21-bit.
#19 [01:43] * Xxkazook2xX [Xxkazook2xX@notlogged] has joined #minecrafthelp
#20 [01:44] <Xxkazook2xX> i have problem in my minecraft when i login it say my account is wrong but when my friend try in his computer it open why that ?? i have a month with out playing in my account
#21 [01:45] <thgilfodrol> ??> Xxkazook2xX login/throttle
#22 [01:45] <Absol> Xxkazook2xX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#23 [01:45] <Absol> Xxkazook2xX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#24 [01:45] <thgilfodrol> xnh: sounds like it might be a network issue, unless other players on the server are also experiencing it
#25 [01:48] <Xxkazook2xX> i waited 1 month and i can't open !!
#26 [01:49] <thgilfodrol> Xxkazook2xX: have you ever entered your login details incorrectly?
#27 [01:50] <Xxkazook2xX> no i always open it correct but one day when i was opening it, it said to me your account is wrong i didn't login again i said to my brother to open it in his computer it open but in mine no !
#28 [01:51] <thgilfodrol> are you sure the login details are correct?
#29 [01:51] <Xxkazook2xX> yes i am sure
#30 [01:52] <thgilfodrol> try resetting the password for the account from your brother's computer to something new, and see if you can access it from yours
#31 [01:52] <Xxkazook2xX> i will see that wait please
#32 [01:54] <Xxkazook2xX> it never open in minecraft !! in the website !!
#33 [01:54] <thgilfodrol> try resetting the login details on your brother's computer
#34 [01:55] <Xxkazook2xX> he is not here !
#35 [01:55] <Xxkazook2xX> i will try later
#36 [01:55] <Xxkazook2xX> when he come
#37 [01:55] <thgilfodrol> all right, feel free to ask if you run into problems resetting the password
#38 [01:56] <Xxkazook2xX> okay
#39 [01:57] <Xxkazook2xX> but wait it open by hotspot shield !!
#40 [01:57] <Xxkazook2xX> but it may give me ban from mine craft right ??
#41 [01:58] <thgilfodrol> I don't think mojang cares about vpn use, they generally leave that to servers
#42 [01:58] <mattym> Xxkazook2xX, If that works, it means you are locked out for sure.
#43 [01:58] <Xxkazook2xX> but i have lagg when i open it !!
#44 [02:00] <Xxkazook2xX> i will leave now
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#48 [02:53] <Andrio> ??> thgilfodrol bot
#49 [02:54] <Andrio> He must be, because he broke.
#50 [02:54] <Andrio> ??> thgilfodrol bot
#51 [02:54] <Absol> thgilfodrol: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#52 [02:57] <thgilfodrol> does he usually say random things without an obvious trigger?
#53 [02:58] <Andrio> Yeah.
#54 [02:58] <Andrio> Just not here.
#55 [02:58] <thgilfodrol> ah, yeah that threw me off at first until I /whois'd him
#56 [02:58] <thgilfodrol> who's his maintainer?
#57 [02:59] <Andrio> VoxelHead belongs to DopeGhoti
#58 [02:59] <Andrio> ??< VoxelHead
#59 [02:59] <Andrio> Mm
#60 [02:59] <Andrio> Absol doesn't know VoxelHead. :s
#61 [03:00] * Xxkazook2xX [Xxkazook2xX@notlogged] has quit. (Ping timeout: 195 seconds)
#62 [03:01] <Andrio> I need to get mine finished, anyway.
#63 [03:01] <thgilfodrol> what does your bot do?
#64 [03:02] <Andrio> A few things.
#65 [03:02] <Andrio> Mainly games.
#66 [03:02] <Andrio> Like UNO
#67 [03:02] <thgilfodrol> ah, I see
#68 [03:02] <Andrio> I was working on an Alicebot clone though.
#69 [03:03] <thgilfodrol> I've been toying with the idea of scripting a simple bot that would give me contextual dxdiags a user has posted before, and other tidbits of information
#70 [03:03] <thgilfodrol> (that they posted before)
#71 [03:04] <thgilfodrol> just so I don't have to grep my log scrollback every time someone joins a day later saying "it still doesn't work"
#72 [03:05] <Lutzee> You have to be careful doing that, how do you suppose you're going to identify unique users when someone could join with the same nick? :)
#73 [03:06] <thgilfodrol> I was thinking hostnames, but yeah
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#76 [03:13] <Lutzee> hostnames can change too, lots of people have dynamic IPs that change daily
#77 [03:19] <thgilfodrol> that's true
#78 [03:21] <thgilfodrol> maybe just a stats tracker then, those are fun novelty bots :o
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#82 [03:43] <Steee> I'm hosting server for me and my friends and it randomly crash. I have 4 gb ram allocated and a 6600k CPU with 30% use. The server keeps skipping ticks. When debugging I get the message "Something takes too long! root,root.level.root,job,root.level.world (ms ..... "
#83 [03:50] <Lutzee> Steee: minecraft is not optomised to use all CPU cores, hence your low CPU usage, some common things that can cause server overloading is lots of chunks loaded, lots of entites (especially if they are crouded in a small space), lots of people on a server in general
#84 [03:52] <Steee> I used to host servers back in time with no problems and aaaaa lot more loaded, but no lag at all. This one has nothing laggy or entity cramming whatever
#85 [03:53] <Steee> I dont know if bukkit/spigot has utilize more cores but same problem when using them.
#86 [03:53] <Steee> can utilize*
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#89 [04:11] <Lutzee> The game has changed a lot and there are a lot more features to cause issues.
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#94 [04:54] <kietasbicas> Hello, i need help with this http://paste.ubuntu.com/23562575/
#95 [04:55] <Andrio> kietasbicas, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
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#100 [05:16] <Srax> Is it possible to contact a moderator regarding someone who hacked my account and then changed my name?
#101 [05:16] <thgilfodrol> ??> Srax mojang/send-email
#102 [05:17] <thgilfodrol> gah
#103 [05:17] <thgilfodrol> ??> Srax account/send-email
#104 [05:17] <Absol> Srax: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#105 [05:17] <Absol> Srax: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#106 [05:17] <Srax> Thanks
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#108 [05:37] * Xxkazook2xX [Xxkazook2xX@notlogged] has joined #minecrafthelp
#109 [05:37] <Xxkazook2xX> hey guys again
#110 [05:38] <Xxkazook2xX> i opened my account in my brother's computer and it open in web site of minecraft but it needs some questions but i for got it with the email!
#111 [05:42] <thgilfodrol> Xxkazook2xX: do you have your transaction ID, from when you purchased the account?
#112 [05:43] <Xxkazook2xX> i forgot all information of my account and my password of my phone too i don't know what happened to me !!
#113 [05:44] <thgilfodrol> Xxkazook2xX: what did you use to buy the game?
#114 [05:44] <Xxkazook2xX> it was from along time i forgot !
#115 [05:44] <Xxkazook2xX> i can't remember !!
#116 [05:45] <thgilfodrol> Xxkazook2xX: unfortunately, without the original transaction id of the purchase, you would not be able to retrieve your account
#117 [05:46] <Lutzee> ??> Xxkazook2xX account/trans-id
#118 [05:46] <Absol> Xxkazook2xX: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#119 [05:46] * BeNozomi [BeNozomi@notlogged] has joined #minecrafthelp
#120 [05:50] <BeNozomi> Hi to everyone, I tried so much time to log in in minecraft net, but there's this message: ops, An error prevented your request from being processed. Please try again. What I have to do?
#121 [05:53] <thgilfodrol> BeNozomi: what does it say when you try to log in through the launcher?
#122 [05:57] <BeNozomi> this: sorry, we couldn't connect to our server. please make sure that you are online and that minecraft is not blocked { SunCertPathBuilderException: unable to find a valid certification path to requested target }
#123 [05:58] <thgilfodrol> ??> BeNozomi tools/hjt
#124 [05:58] <Absol> BeNozomi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#125 [05:58] <Absol> BeNozomi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#128 [06:07] * Xxkazook2xX [Xxkazook2xX@notlogged] has joined #minecrafthelp
#129 [06:07] <Xxkazook2xX> i haven't found my account yet ;(\
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#132 [06:33] <Erenboss66> i cant go in minecraft how can i fix the problem
#133 [06:34] <Erenboss66> how can i fix the problem
#134 [06:34] <Erenboss66> i need quick help
#135 [06:34] <Erenboss66> quick
#136 [06:34] <Erenboss66> aaaaaaaaaaaaaaa
#137 [06:34] <Erenboss66> im bleeding
#138 [06:34] <Erenboss66> aaaaaaaaaaaaaaaaaa
#139 [06:34] <Erenboss66> hlep
#140 [06:34] <Erenboss66> how can i fix the problem
#141 [06:34] <Erenboss66> how can i fix the problem
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#144 [06:35] <tiger> hi
#145 [06:35] <tiger> where i can buy minecraft cape ? i want cape market
#146 [06:36] <tiger> where i can buy minecraft cape ? i want cape market
#147 [06:37] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#148 [06:37] <tiger> where i can buy minecraft cape ? i want cape market
#149 [06:39] <tiger> where i can buy minecraft cape ? i want cape market
#150 [06:39] <tiger> where i can buy minecraft cape ? i want cape market
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#152 [06:40] <tiger> where i can buy minecraft cape ? i want cape market
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#156 [07:01] * Nik_PvL35 [Nik_PvL35@notlogged] has joined #minecrafthelp
#157 [07:02] <Nik_PvL35> I foggot my password account and can't return my mail
#158 [07:07] * Nik_PvL35 [Nik_PvL35@notlogged] has joined #minecrafthelp
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#160 [07:08] <james_> hi
#161 [07:09] <james_> it wont let me log in on minecraft no matter what i do change password or email even if i make a enw account please help
#162 [07:09] <Nik_PvL35> Hello, I foggot my password from account and I can't return my mail
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#164 [07:10] <Andrio> ??> Nik_PvL35 account/email-missing
#165 [07:10] <Absol> Nik_PvL35: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#166 [07:10] <Absol> Nik_PvL35: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#167 [07:15] * Xenotech is now known as techno156
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#182 [08:08] <OG_Reckless> mattym: u there?
#183 [08:20] * Andreas13100 [Andreas13100@notlogged] has joined #minecrafthelp
#184 [08:22] <Andreas13100> I need your help to cainge my e mail but I cant remember my securety questiens and the olde mail adress is not in use enny more
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#193 [09:11] <Benny> My account was hacked! My name was also changed!
#194 [09:11] <Benny> My account was hacked! My name was also changed!
#195 [09:11] <Benny> My account was hacked! My name was also changed!
#196 [09:11] <Benny> help :(
#197 [09:12] * Xxkazook2xX [Xxkazook2xX@notlogged] has joined #minecrafthelp
#198 [09:13] <Benny> He changed my minecraft name in SoldPvp
#199 [09:13] <Xxkazook2xX> hey guys i changed my account password to fix the problem of can't login minecraft but it still not open
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#212 [09:34] <tozxd> i want to open minecraft
#213 [09:34] <tozxd> it not opend
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#216 [09:43] <thgilfodrol> Xxkazook2xX: if you still cannot log in after a successful password change, try again in 3 hours
#217 [09:43] <FLS> So i want to change my email account because i moved to another one, what do i do to do it myself? (account is premium at 28 nov which are new)
#218 [09:43] <FLS> which is*
#219 [09:43] <thgilfodrol> ??> Xxkazook2xX login/throttle
#220 [09:43] <Absol> Xxkazook2xX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#221 [09:43] <Absol> Xxkazook2xX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#222 [09:43] <FLS> Is there any way to switch email accounts when the main mojang account is new?
#223 [09:44] * LEVI [LEVI@notlogged] has joined #minecrafthelp
#224 [09:44] <FLS> It says denied, i need to contact the support. But i can't wait that long to get response
#225 [09:44] * LEVI [LEVI@notlogged] has quit. (Client Quit)
#226 [09:44] <thgilfodrol> FLS: if it recommends you contact mojang support, there's little we can do from here
#227 [09:45] <FLS> So there's no way of "DIY" it?
#228 [09:45] <FLS> Because before it was just as easy as confirming it using the associated email address
#229 [09:45] * LEVI [LEVI@notlogged] has joined #minecrafthelp
#230 [09:45] <thgilfodrol> not without going through the email change form, if you haven't tried that already
#231 [09:45] <FLS> Oh okay
#232 [09:45] <thgilfodrol> ??> FLS account/reset-email
#233 [09:46] <Absol> FLS: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#234 [09:46] * LEVI is now known as Guest7421
#235 [09:46] <FLS> It says it's denied
#236 [09:46] <FLS> Told to go to the support center
#237 [09:47] <thgilfodrol> yeah, that's probably the only way to go then
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#240 [09:49] * bombelek [bombelek@notlogged] has joined #minecrafthelp
#241 [09:49] <minecraft_jeux> hello
#242 [09:49] <thgilfodrol> hello
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#244 [09:50] <minecraft_jeux> I need help, i can not find my password for my old account
#245 [09:50] * Mr_Golobalik [Mr_Golobalik@notlogged] has joined #minecrafthelp
#246 [09:50] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#247 [09:50] <minecraft_jeux> i can not find my password for my old account
#248 [09:50] <thgilfodrol> minecraft_jeux: have you attempted to recover the account by resetting the password through email?
#249 [09:51] <minecraft_jeux> Precisely, I do not get the reset email
#250 [09:51] <Mr_Golobalik> Здравствуйте
#251 [09:51] <thgilfodrol> minecraft_jeux: check all of your email accounts and all of the spam/junk folders
#252 [09:52] <Mr_Golobalik> У меня проблемка
#253 [09:52] <Mr_Golobalik> Не могу
#254 [09:52] <Mr_Golobalik> Открывать майнкрафт крашится
#255 [09:52] * Xxkazook2xX [Xxkazook2xX@notlogged] has quit. (Ping timeout: 195 seconds)
#256 [09:52] <Mr_Golobalik> Формат пикселей какойто не ускоряется
#257 [09:52] <Mr_Golobalik> как решить?
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#259 [09:53] <thgilfodrol> Mr_Golobalik: I'm not sure if you're typing in another language but it's coming up as a bunch of ?s
#260 [09:53] <Mr_Golobalik> http://paste.ubuntu.com/23563743/
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#263 [09:55] <Mr_Golobalik> Format is not accelerating pixels
#264 [09:56] <thgilfodrol> Mr_Golobalik: download and install the driver at http://www.nvidia.com/Download/driverResults.aspx/110253/en-us
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#266 [09:57] <Mr_Golobalik> Okey
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#268 [09:57] <Mr_Golobalik> Thank you
#269 [10:03] <thgilfodrol> np
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#275 [10:08] <helphereplease> can i have some help
#276 [10:08] <helphereplease> I need a Mojang support agent.
#277 [10:08] <helphereplease> not some dumbass lil kids
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#285 [10:38] <Lex> What does this means "SunCertPathBuilderException : Unable to find valid certification path to requested target"? and how to solve it?
#286 [10:39] <urielsalis> Lex, you use mcleaks?
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#293 [10:44] <Lex> Sorry for the llate reply, but i dont
#294 [10:44] <Lex> I used the premium launcher, can connect to mojang site
#295 [10:44] <Lex> I can't login from my PC to MC (via launcher) nor via the web
#296 [10:44] <urielsalis> ??> Lex tools/hjt
#297 [10:44] <Absol> Lex: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#298 [10:44] <Absol> Lex: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#299 [10:45] <Lex> Okay hold on
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#302 [10:46] <matpo> hi
#303 [10:46] <matpo> who want help me
#304 [10:46] <matpo> mincraft say : A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27ce3e88, pid=2948, tid=2804 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dump. Minidumps are not enabled by d
#305 [10:47] <matpo> help me please
#306 [10:47] <urielsalis> ??> matpo intel/gpu/ig4
#307 [10:47] <urielsalis> ??> matpo gpu/intel/ig4
#308 [10:47] * EmreOP [EmreOP@notlogged] has joined #minecrafthelp
#309 [10:47] <Absol> matpo: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#310 [10:47] <Absol> matpo: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#312 [10:48] <matpo> thanks
#313 [10:52] <Lex> Ok so.. on my dad's PC it can work
#314 [10:53] <Lex> so what's the deal here? somekind of malware blocking the connection?
#315 [10:53] <Lord_Ralex> Lex, that is why you were given directions
#316 [10:53] <Lord_Ralex> Follow them.
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#318 [10:54] <Lex> Still running it now
#319 [10:58] <Lex> Here's the link http://paste.ubuntu.com/23563968/
#320 [11:01] <Lord_Ralex> So yes, that computer has used MCLeaks or some other "free alt" tool before.
#321 [11:02] <urielsalis> ??> Lex info/mcleaks
#322 [11:02] <Absol> Lex: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#323 [11:02] <Absol> Lex: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#324 [11:02] <urielsalis> ??> Lex win/hosts/edit
#325 [11:02] <Absol> Lex: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#326 [11:02] <Absol> Lex: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#327 [11:04] <Lex> Okay
#328 [11:05] <Lex> i'm on it now
#329 [11:06] * Wolf568 [Wolf568@notlogged] has joined #minecrafthelp
#330 [11:07] <Wolf568> i need help i bought a new laptop and my minecraft has wierd textures every thing it blured out
#331 [11:07] <Lex> And after that is?
#332 [11:08] <Wolf568> i cant play
#333 [11:08] <Wolf568> do you know how to fix it
#334 [11:09] <mattym> Wolf568, What do you mean by weird?
#335 [11:09] <Wolf568> ill send a screen shot
#336 [11:10] <Wolf568> http://www.mediafire.com/file/97b37a0ou258w9w/2016-12-01_17.06.42.png
#337 [11:11] <mattym> ??> Wolf568 imgur
#338 [11:11] <Absol> Wolf568: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#339 [11:11] <mattym> Wolf568, Could you use the site Absol provided please.
#340 [11:13] <Wolf568> okay
#341 [11:13] <Wolf568> http://imgur.com/a/PAn3O
#342 [11:14] <mattym> ??> Wolf568 win/dxdiag
#343 [11:14] <Absol> Wolf568: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#344 [11:18] <Wolf568> http://paste.ubuntu.com/23564095/
#345 [11:18] <mattym> Wolf568, Ok one moment
#346 [11:19] <Wolf568> hopefully it will work last time the same thing happend after you guys fixed it
#347 [11:19] <mattym> Wolf568, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#348 [11:23] <Wolf568> do i nee
#349 [11:23] <Wolf568> do i need to restart my laptop
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#351 [11:29] <Katmay> HELP PLEASE
#352 [11:30] <Katmay> Ok I tried to loggin on my account for 3 days ago, It didnt worked I tried email and password!! I also tried to request password, i didnt get the mail help
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#356 [11:30] <mattym> Katmay, Who is your email provider?
#357 [11:31] <Katmay> what do you mean
#358 [11:32] <Katmay> I´m from norway using "online.no"
#359 [11:32] <mattym> ??> Katmay account/send-email
#360 [11:32] <Absol> Katmay: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#361 [11:32] <Absol> Katmay: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#362 [11:33] <Katmay> okeh
#363 [11:33] <Katmay> ty
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#367 [11:37] <Wolf568> its the same thingg still
#368 [11:37] <player2011> I can not login into my Account. pls help
#369 [11:38] <pie_flavor> Wolf568: do you have optifine installed?
#370 [11:38] <player2011> yes
#371 [11:39] <Wolf568> no
#372 [11:39] <pie_flavor> player2011: if i put someone else's name before my message, i'm talking to them
#373 [11:39] <mattym> Wolf568, Did the driver install give you any errors or warning messages?
#374 [11:39] <Wolf568> no
#375 [11:39] <mattym> ??> Wolf568 win/reinst
#376 [11:39] <Absol> Wolf568: You may need to reinstall the locally installed files that Minecraft puts into place.
#377 [11:39] <Absol> Wolf568: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#378 [11:40] <player2011> I can not login into my Account. pls help
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#380 [11:44] <Wolf568> still nothing ill install again becuse i have to go eat ill be back after 30 mins - 0 mins
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#384 [11:49] <FenixCelestial> meu mine esta
#385 [11:49] <FenixCelestial> dando um erro
#386 [11:49] <FenixCelestial> fatal error
#387 [11:52] * MariosVi [MariosVi@notlogged] has joined #minecrafthelp
#388 [11:52] <MariosVi> Hello urielsalis
#389 [11:52] <urielsalis> MariosVi, hello?
#390 [11:53] <MariosVi> I wanted to thank you for your help ! :) I switched to Windows 8.1 and updated the correct amd drivers. I just loaded Mnecraft after 1 year!
#391 [11:53] * urielsalis tips hat
#391 [11:53] <urielsalis> MariosVi, glad it worked!
#392 [11:53] <urielsalis> MariosVi, you caught me just before I sign off too lol
#393 [11:53] <MariosVi> Maybe more i think than 1 year but anw, thank you, you are amazing!
#394 [11:54] <urielsalis> MariosVi, glad I could help!
#395 [11:54] <MariosVi> Have a nice day/evening/night. Bye :)
#396 [11:54] <urielsalis> MariosVi, you too! o/
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#409 [12:14] <OG_Reckless> Anyone has an idea on how i can fix my driven intallation. When i try installing the driver it gets to a spot and it just wont move. I have left it overnight and everything and hasn't moved a single inch.
#410 [12:15] <mattym> OG_Reckless, I told you to take the computer somewhere it can be diagnosed in person.
#411 [12:18] <OG_Reckless> I know you told me that. but i was seen if anyone knew something else i could do. :(
#412 [12:18] * fgjdjcdnhgdkugkdm [fgjdjcdnhgdkugkdm@notlogged] has joined #minecrafthelp
#413 [12:18] <OG_Reckless> I guess i will need to do that then
#414 [12:18] <fgjdjcdnhgdkugkdm> ta
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#418 [12:20] <mattym> OG_Reckless, Like I said, with whats happening to it, its something that will need more diagnosis than can be done through a chat.
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#420 [12:20] <OG_Reckless> mattym: kk i see who i can take it to
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#423 [12:24] <Wolf568> It dint work
#424 [12:25] <mattym> Wolf568, Still getting the same looking issue?
#425 [12:25] <Wolf568> yes
#426 [12:26] <mattym> Wolf568, Does it happen in single player?
#427 [12:27] <Wolf568> yea i tried singleplayer nad multiplayer
#428 [12:27] <Wolf568> and*
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#430 [12:27] <mattym> Wolf568, With a world open, i want you to force a crash by holding down F3 and C until it crashes
#431 [12:28] <mattym> ??> Wolf568 launcher/crash-log
#432 [12:28] <Absol> Wolf568: We need to see your crash log, which appears after a crash.
#433 [12:28] <Absol> Wolf568: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#434 [12:29] <Wolf568> ill do it now
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#436 [12:30] <Wolf568> its not crashing
#437 [12:31] * Kirito is now known as Guest81232
#438 [12:31] <OG_Reckless_> mattym: when you type in that command is that what triggers Absol to type?? :)
#439 [12:34] <mattym> OG_Reckless_, Yes
#440 [12:34] <mattym> Wolf568, If you are on a laptop, you may need to do FN + F3 + C
#441 [12:34] <mattym> and hold it till it crashes
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#451 [13:07] <Wolf568> ill send the crash report
#452 [13:07] <Wolf568> my intenet crashed
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#455 [13:10] <Wolf568> http://paste.ubuntu.com/23564479/
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#457 [13:11] <mattym> Wolf568, Yeah, not sure what else to try
#458 [13:12] <mattym> Wolf568, Can you get a new dxdiag report
#459 [13:12] <Wolf568> ill see
#460 [13:15] * SuperplayerXXD [SuperplayerXXD@notlogged] has joined #minecrafthelp
#461 [13:16] <SuperplayerXXD> hey guys, need some help
#462 [13:17] <SuperplayerXXD> whats the problem ?
#463 [13:17] <SuperplayerXXD> Completely ignored arguments: [--nativeLauncherVersion, 307]
#464 [13:17] <mattym> ??> SuperplayerXXD launcher/crash-log
#465 [13:17] <Absol> SuperplayerXXD: We need to see your crash log, which appears after a crash.
#466 [13:17] <Absol> SuperplayerXXD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#467 [13:18] <SuperplayerXXD> ok
#468 [13:18] <SuperplayerXXD> thx
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#470 [13:21] <Wolf568> http://paste.ubuntu.com/23564515/
#471 [13:21] <mattym> Wolf568, Ok one moment.
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#474 [13:23] * Guest55025 is now known as Chris
#475 [13:23] <mattym> Wolf568, Ok, lets try running this driver first http://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_9.1.1.1024_W7x86W7x64_A.zip?acerid=634406170703982334&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205733&OS=711&LC=en&BC=ACER&SC=PA_6
#476 [13:23] <mattym> Wolf568, You will need to download it, then extract the file, and look for the setup file it contains
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#481 [13:26] <SuperplayerXXD> http://paste.ubuntu.com/23564541/
#482 [13:26] <Hunall> Im having trouble installing normal minecraft on my windows 10 computer. It's saying "unable to download, and something about the most probible option being a corruption"
#483 [13:26] <mattym> SuperplayerXXD, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#484 [13:26] * barkeree [barkeree@notlogged] has joined #minecrafthelp
#485 [13:26] <mattym> ??> Hunall tools/hjt
#486 [13:26] <Absol> Hunall: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#487 [13:26] <Absol> Hunall: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#488 [13:27] <Hunall> Ok.
#489 [13:27] * Hunall [Hunall@notlogged] has quit. (Client Quit)
#490 [13:27] <SuperplayerXXD> OK; THX MATTYM WILL TRY IT NOW
#491 [13:28] <barkeree> I can't login in to the launcher. It keeps looking like it accepts my username and password word but it doesn't actually let me login in and it's not giving me an error message
#492 [13:28] <Wolf568> done i installed it
#493 [13:28] <mattym> barkeree, What exactly does it say when you try to log in?
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#495 [13:29] <mattym> Wolf568, Restart the computer, then try installing the driver from intel again.
#496 [13:29] <barkeree> It doesn't say anything. I just login then it takes me back to the main page but nothing has changed
#497 [13:30] <mattym> barkeree, Does it say anything under the area with your user info
#498 [13:30] <barkeree> Nope
#499 [13:31] <mattym> barkeree, Are you using the official launcher from minecraft.net ?
#500 [13:32] <barkeree> Yeah
#501 [13:32] <mattym> barkeree, Then there has to be some sort of info.
#502 [13:32] * Klaudix_love [Klaudix_love@notlogged] has joined #minecrafthelp
#503 [13:33] <barkeree> It's not saying anything other than welcome player
#504 [13:33] <mattym> barkeree, Ok, click switch users, log completely out, then try to log in again.
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#506 [13:33] <BigBady> I NEED HELP
#507 [13:34] <thgilfodrol> BigBady: what do you need help with?
#508 [13:34] <barkeree> I've done that for three days now and nothing has changed...
#509 [13:35] <mattym> barkeree, Can you log into either of the websites?
#510 [13:35] <SuperplayerXXD> Hey Mattym, a big thx it works now !!
#511 [13:35] <mattym> SuperplayerXXD, Cool
#512 [13:35] <barkeree> Yeah the websites work fine its seriously just the launcher that won't accept my info
#513 [13:35] <BigBady> Well i saw that i had windows 10 minecraft beta but it say that my reedem code has allredy ben used
#514 [13:36] <mattym> ??> barkeree tools/hjt
#515 [13:36] <Absol> barkeree: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#516 [13:36] <Absol> barkeree: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#517 [13:36] <mattym> barkeree, Do the instructions Absol sent.
#518 [13:36] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#519 [13:36] <mattym> BigBady, Did you open the Windows Store app on the computer, and see if you have it already?
#520 [13:38] <BigBady> Yes it keeps taking me to trile version
#521 [13:38] <mattym> BigBady, Are you logged into the WIndows Store?
#522 [13:38] * SuperplayerXXD [SuperplayerXXD@notlogged] has quit. (Ping timeout: 195 seconds)
#523 [13:39] <BigBady> I will look one sec
#524 [13:39] <barkeree> http://paste.ubuntu.com/23564594/ I think i did it
#525 [13:40] <mattym> barkeree, Ok one sec.
#526 [13:40] <BigBady> Yes i am loged in
#527 [13:40] <mattym> BigBady, Try logging out, restarting the computer, then logging back into the store, then check the store page for the WIndows 10 edition again. see if you have access to it.
#528 [13:41] <BigBady> Ok i will try
#529 [13:41] <mattym> BigBady, if not, try logging in with other possible microsoft accounts you may have been logged into.
#530 [13:41] * Klaudix_love [Klaudix_love@notlogged] has quit. (Ping timeout: 195 seconds)
#531 [13:42] <mattym> barkeree, You have a program that is know to be malware called Esif, unfortunately none of the removal tools we usually use are known to work with it.
#532 [13:42] <mattym> barkeree, You will need to look up how to remove it manually, or if there is another tool that will remove it.
#533 [13:43] <BigBady> Well this is what it says This code has already been redeemed but i have not done it i just saw it today
#534 [13:44] <barkeree> Is it Esif or Exif?
#535 [13:44] <mattym> BigBady, I said to logout of the Windows Store, restart and then log back into the WIndows store and check the store again.
#536 [13:44] <mattym> barkeree, Esif
#537 [13:47] <mattym> BigBady, Because if someone else got the code, there really isnt anything you can do.
#538 [13:49] * DoggyRoll [DoggyRoll@notlogged] has joined #minecrafthelp
#539 [13:50] <DoggyRoll> Minecraft crashes at launch. I have updated my drivers. Here is my URL: http://paste.ubuntu.com/23562092/
#540 [13:50] <DoggyRoll> Help Please!!!
#541 [13:50] <mattym> ??> DoggyRoll launcher/crash-log
#542 [13:50] <Absol> DoggyRoll: We need to see your crash log, which appears after a crash.
#543 [13:50] <Absol> DoggyRoll: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#544 [13:51] * BigBady [BigBady@notlogged] has joined #minecrafthelp
#545 [13:51] <BigBady> I NEED HELP
#546 [13:51] <mattym> BigBady, I already told you what to do.
#547 [13:52] <BigBady> Well i did i just got back on wow grate staff we have
#548 [13:53] <mattym> BigBady, Well like I said, if its not attached to one of your microsoft accounts, there is nothing you can do about it.
#549 [13:54] <BigBady> Yea i did it with a gmail
#550 [13:55] * barkeree [barkeree@notlogged] has quit. (Ping timeout: 195 seconds)
#551 [13:55] <mattym> BigBady, Regardless, if someone else managed to redeem it, there is nothing you can do.
#552 [13:56] <mattym> BigBady, Otherwise try any possible account you have to log into the Windows Store with.
#553 [13:56] <BigBady> ok
#554 [13:56] <BigBady> can i change my email on my minecraft account to a Hotmail
#555 [13:56] <mattym> BigBady, No
#556 [13:57] <mattym> BigBady, That would cause issues.
#557 [13:57] <BigBady> ok
#558 [13:57] <BigBady> Thanks for the help
#559 [13:57] <mattym> BigBady, And like I said, the Windows 10 redeption would have gone to whatever microsoft/windows account you were logged into
#560 [13:57] <mattym> BigBady, It may not be the same as the info for your mojang account.
#561 [13:58] <BigBady> ok
#562 [13:58] * BigBady [BigBady@notlogged] has quit. (Quit: Web client closed)
#563 [13:58] * Wolf568 [Wolf568@notlogged] has quit. (Ping timeout: 195 seconds)
#564 [14:05] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#565 [14:05] <gabriel> meu minecraft ta crachado
#566 [14:06] <mattym> ??> gabriel lang/pt
#567 [14:06] <Absol> gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#568 [14:07] <gabriel> My minecraft is crashing.
#569 [14:08] <mattym> ??> gabriel launcher/crash-log
#570 [14:08] <Absol> gabriel: We need to see your crash log, which appears after a crash.
#571 [14:08] <Absol> gabriel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#572 [14:08] <gabriel> http://paste.ubuntu.com/23564677/
#573 [14:08] <mattym> gabriel, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/110253/en-us
#574 [14:10] <gabriel> thank you so much
#575 [14:18] * chuchito01 [chuchito01@notlogged] has joined #minecrafthelp
#576 [14:21] <chuchito01> Hello can you help me I want to get into the game and I get the following message SunCertPathBuilderException: unable to find valid certification path to request target
#577 [14:21] <thgilfodrol> chuchito01: do you use mcleaks?
#578 [14:22] <chuchito01> If my son was using McLeaks
#579 [14:22] <thgilfodrol> ??> chuchito01 tools/hjt
#580 [14:22] <Absol> chuchito01: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#581 [14:22] <Absol> chuchito01: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#582 [14:25] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
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#584 [14:29] <chuchito01> I already did the scan, then copy everything that I left in ubuntu and now that more is still to help me please
#585 [14:30] <thgilfodrol> chuchito01: can you put the link to the paste here in chat?
#586 [14:30] * __PopCorn__ [__PopCorn__@notlogged] has joined #minecrafthelp
#587 [14:30] <__PopCorn__> Hey
#588 [14:30] <__PopCorn__> Can someone help me
#589 [14:30] <thgilfodrol> __PopCorn__: what do you need help with?
#590 [14:31] <__PopCorn__> well i cannot access my account. it says i have the wrong password or email
#591 [14:31] <__PopCorn__> so i tried to reset my password. but then the new password didn't even work
#592 [14:31] <__PopCorn__> so i can't reach my account
#593 [14:31] <thgilfodrol> ??> __PopCorn__ login/throttle
#594 [14:31] <Absol> __PopCorn__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#595 [14:31] <Absol> __PopCorn__: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#596 [14:32] <chuchito01> http://paste.ubuntu.com/23564781/
#597 [14:32] <__PopCorn__> aaa ok
#598 [14:32] <__PopCorn__> wtf
#599 [14:33] <__PopCorn__> who does even make up this things
#600 [14:33] <__PopCorn__> sure. to have security but it's my freaking account
#601 [14:33] <thgilfodrol> chuchito01: someone who uses the computer has used mcleaks before
#602 [14:33] <thgilfodrol> ??> chuchito01 info/mcleaks
#603 [14:33] <Absol> chuchito01: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#604 [14:33] <Absol> chuchito01: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#605 [14:34] <thgilfodrol> to edit your hosts file, follow these instructions:
#606 [14:34] <thgilfodrol> ??> chuchito01 win/hosts/edit
#607 [14:34] <Absol> chuchito01: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#608 [14:34] <Absol> chuchito01: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#609 [14:34] <__PopCorn__> fuck my life! Hating mojang. It was better then Notch owned it
#610 [14:34] <Absol> __PopCorn__: Please keep it civil
#611 [14:35] * Yato_ [Yato_@notlogged] has joined #minecrafthelp
#612 [14:36] <Yato_> I can not access my account
#613 [14:36] * iLit [iLit@notlogged] has joined #minecrafthelp
#614 [14:36] <thgilfodrol> Yato_: what's the error that comes up when you try?
#615 [14:37] <Yato_> I can not remember the password of my email
#616 [14:38] <thgilfodrol> do you have a recovery email associated with the email attached to your account?
#617 [14:40] <Yato_> I do not know, Some time ago I changed the password of my email, now I can not remember the password
#618 [14:40] * bluecrazywolf [bluecrazywolf@notlogged] has joined #minecrafthelp
#619 [14:40] <urielsalis> Yato_, did you try resetting it?
#620 [14:41] <Yato_> EuYes, but I can not.
#621 [14:41] <Yato_> Yes, but I can not.*
#622 [14:41] <bluecrazywolf> i cant seem to login to the minecraft laucher so i went to the site and tried but i also have had no luck to be honset i cant rember what email i used as i have 3
#623 [14:41] <urielsalis> Yato_, what do you mean?
#624 [14:41] <urielsalis> ??> bluecrazywolf account/forgot-email
#625 [14:42] <Absol> bluecrazywolf: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#626 [14:42] <iLit> it always says lack of updated graphics drivers :<
#627 [14:42] <chuchito01> Hello I already did what they asked me and they showed me numbers and letters now that I do
#628 [14:42] <bluecrazywolf> thats the thing i have tried them all
#629 [14:42] <thgilfodrol> uriel, I think Yato lost the password to his email too
#630 [14:43] <urielsalis> Yato_, thgilfodrol in that case you will have to contact your email provider to get access back
#631 [14:43] <urielsalis> ??> bluecrazywolf account/send-email
#632 [14:43] <Absol> bluecrazywolf: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#633 [14:43] <Yato_> Sorry i do not speak english very well, thank you for help
#634 [14:43] <Absol> bluecrazywolf: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#635 [14:43] <urielsalis> ??> bluecrazywolf account/trans-id
#636 [14:43] <bluecrazywolf> right thanks
#637 [14:43] <Absol> bluecrazywolf: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#638 [14:43] * urielsalis tips hat
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#639 [14:44] * iLit [iLit@notlogged] has quit. (Quit: Web client closed)
#640 [14:45] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#641 [14:46] <chuchito01> <Thgilfodrol> please help me, I already did what you asked me
#642 [14:49] <thgilfodrol> chuchito01: have you removed all lines with mojang in it in your hosts file?
#643 [14:52] <chuchito01> I get this I do now 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#644 [14:54] * Nook_br [Nook_br@notlogged] has joined #minecrafthelp
#645 [14:55] * DoggyRoll [DoggyRoll@notlogged] has quit. (Ping timeout: 195 seconds)
#646 [14:55] <thgilfodrol> chuchito01: remove those lines, and save the file
#647 [14:58] * Nook_br [Nook_br@notlogged] has quit. (Ping timeout: 195 seconds)
#648 [14:58] * DoggyRoll [DoggyRoll@notlogged] has joined #minecrafthelp
#649 [15:00] <DoggyRoll> Minecraft crashes at launch. Here is my crash report: http://paste.ubuntu.com/23564874/
#650 [15:00] <DoggyRoll> Help please!
#651 [15:00] <mattym> ??> DoggyRoll win/reinst
#652 [15:01] <Absol> DoggyRoll: You may need to reinstall the locally installed files that Minecraft puts into place.
#653 [15:01] <Absol> DoggyRoll: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#654 [15:01] <chuchito01> Hi, I already did everything you told me right now if I can log in to my minecraft account.
#655 [15:01] <thgilfodrol> chuchito01: if you saved the file after editing it, you should be able to log in now
#656 [15:07] <DoggyRoll> ok Absol, Im doing that right now
#657 [15:08] * GOKU777 [GOKU777@notlogged] has joined #minecrafthelp
#658 [15:08] <chuchito01> <Thgilfodrol> thank you very much, now if I can play minecraft and I promise not to use mcleaks again
#659 [15:08] <chuchito01> <Thgilfodrol> thank you very much, now if I can play minecraft and I promise not to use mcleaks again
#660 [15:08] * GOKU777 [GOKU777@notlogged] has left #minecrafthelp
#661 [15:09] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#662 [15:11] * __PopCorn__ [__PopCorn__@notlogged] has quit. (Ping timeout: 195 seconds)
#663 [15:12] <DoggyRoll> Oh gosh it finally ran!!!
#664 [15:12] <DoggyRoll> Thanks Absol
#665 [15:12] <DoggyRoll> I seriously appreciate it :)
#666 [15:15] * emelolaaa [emelolaaa@notlogged] has joined #minecrafthelp
#667 [15:15] <Anna> ??> DoggyRoll bot
#668 [15:15] <Absol> DoggyRoll: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#669 [15:16] * cvh [cvh@notlogged] has joined #minecrafthelp
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#671 [15:16] <DoggyRoll> One small problem, I have a minecraft saved world in my saves folder, but when I run minecraft it doesnt show up.
#672 [15:16] <DoggyRoll> all the other save worlds do appear
#673 [15:17] <DoggyRoll> Help anyone?
#674 [15:17] <mattym> DoggyRoll, Is the save you arent seeing from an older version?
#675 [15:18] * eliteeagle123 [eliteeagle123@notlogged] has joined #minecrafthelp
#676 [15:19] <emelolaaa> When I try to play multiplayer such as mineplex, it says 'Not authenticated with Minecraft.net.' WHat does this mean?
#677 [15:19] <eliteeagle123> In minecraft ps4 when i mine obsidian wig my diamond pick axe i dont get it, help
#678 [15:19] <mattym> ??> emelolaaa launcher/relog
#679 [15:19] <Absol> emelolaaa: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#680 [15:20] <mattym> eliteeagle123, Are you in survival mode?
#681 [15:20] <emelolaaa> Thankyou!
#682 [15:20] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#683 [15:20] * bigds [bigds@notlogged] has joined #minecrafthelp
#684 [15:20] * emelolaaa [emelolaaa@notlogged] has quit. (Client Quit)
#685 [15:20] <bigds> yo
#686 [15:21] <eliteeagle123> Yes i am in survival
#687 [15:21] * nackgones [nackgones@notlogged] has joined #minecrafthelp
#688 [15:21] <mattym> eliteeagle123, Are you not seeing it drop, or can you not pick it up?
#689 [15:21] <eliteeagle123> I am not seeing it drop
#690 [15:21] <bigds> is there any way to look up the email buy your char name?
#691 [15:22] <mattym> bigds, No
#692 [15:22] <bigds> fuck
#693 [15:22] <Absol> bigds: Please keep it civil
#694 [15:22] <mattym> ??> bigds account/forgot-email
#695 [15:22] <Absol> bigds: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#696 [15:22] <mattym> bigds, try the info Absol wrote
#697 [15:22] * trisomia21 [trisomia21@notlogged] has joined #minecrafthelp
#698 [15:22] <bigds> but i dont remeber the username either
#699 [15:23] * trisomia21 [trisomia21@notlogged] has quit. (Client Quit)
#700 [15:23] <eliteeagle123> Any suggestions?
#701 [15:24] * yexid [yexid@notlogged] has joined #minecrafthelp
#702 [15:25] <mattym> eliteeagle123, Not sure. You may want to check in the forums, to see if other people have had this issue. Its not one I am familiar with on console.
#703 [15:25] <eliteeagle123> Ok
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#705 [15:27] * bigds_ [bigds_@notlogged] has joined #minecrafthelp
#706 [15:27] <bigds_> where do i find a support chat with admins?
#707 [15:28] <mattym> bigds_, If you cant remember any of your info, how do you expect anyone to be able to help you.
#708 [15:28] * alzodi [alzodi@notlogged] has joined #minecrafthelp
#709 [15:28] <mattym> bigds_, Put all the emails you have into the link Absol gave you. If none of them get a reply, none of them are the one you used for the game.
#710 [15:29] * eliteeagle123 [eliteeagle123@notlogged] has quit. (Ping timeout: 195 seconds)
#711 [15:29] <bigds_> i have some info to give them but it takes 98 years for them to send back
#712 [15:29] * pulpo [pulpo@notlogged] has joined #minecrafthelp
#713 [15:30] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#714 [15:30] <mattym> ??> bigds_ account/send-email
#715 [15:30] <Absol> bigds_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#716 [15:30] <Absol> bigds_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#717 [15:31] * pulpo [pulpo@notlogged] has quit. (Client Quit)
#718 [15:31] <bigds> tghx
#719 [15:32] <DoggyRoll> Yes, the world is from minecraft 1.8
#720 [15:32] <mattym> DoggyRoll, Try opening it in that version to see if it works.
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#722 [15:33] * bigds_ [bigds_@notlogged] has quit. (Quit: Web client closed)
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#724 [15:35] <DoggyRoll> Still not appearing.. I checked the world folder and the level.dat is missing. Is this bad news?
#725 [15:35] <DoggyRoll> Or is there a way to get it back?
#726 [15:35] <mattym> DoggyRoll, Only if you had a copy of it. Im not sure you can fix that.
#727 [15:36] <DoggyRoll> Is this what they call a corrupt level.dat?
#728 [15:37] <DoggyRoll> Because it went missing after my computer crashed
#729 [15:37] <mattym> DoggyRoll, Yes, most likely.
#730 [15:51] * ZamderK [ZamderK@notlogged] has joined #minecrafthelp
#731 [15:51] <ZamderK> hola
#732 [15:51] <ZamderK> hello
#733 [15:51] <thgilfodrol> hello
#734 [15:51] <ZamderK> help
#735 [15:52] <thgilfodrol> ZamderK: what do you need help with?
#736 [15:52] <ZamderK> I want my minecraft to go faster
#737 [15:53] <thgilfodrol> some of the steps you can take without modifying the game include reducing view distance, or updating graphics drivers,
#738 [15:53] <ZamderK> And I have problems sometimes it does not open
#739 [15:53] <thgilfodrol> what happens when you try to open it?
#740 [15:53] <thgilfodrol> is there an error message?
#741 [15:54] <ZamderK> Does not open me with mods
#742 [15:55] <ZamderK> I use forge and everything
#743 [15:55] <thgilfodrol> for mod support, #ftb would be the better channel
#744 [15:55] <thgilfodrol> to join that channel, either click on #ftb or type /join #ftb
#745 [15:56] <ZamderK> I would like to play a series of mods but the minecraft does not go so fast and I do not have a good pc please help
#746 [15:56] <mattym> ??> ZamderK mods
#747 [15:56] <Absol> ZamderK: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#748 [15:56] <Absol> ZamderK: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#749 [15:57] <ZamderK> I also want to create a server for minecraft 1.10.2
#750 [15:58] <mattym> ??> ZamderK mp/server-setup
#751 [15:58] <Absol> ZamderK: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#752 [16:13] * ZamderK_ [ZamderK_@notlogged] has joined #minecrafthelp
#753 [16:22] * longman2012 [longman2012@notlogged] has joined #minecrafthelp
#754 [16:23] <longman2012> Hello, I lost my Transaction ID and muy e-mail, i hadn't use them for a long time, somebody can help me?
#755 [16:24] <mattym> ??> longman2012 account/trans-id
#756 [16:24] <Absol> longman2012: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#757 [16:24] <mattym> longman2012, Try the methods listed in the link from Absol
#758 [16:24] <mattym> longman2012, If you find the transaction ID, contact Mojang.
#759 [16:26] * ChristianCoolBully486 [ChristianCoolBully486@notlogged] has joined #minecrafthelp
#760 [16:26] <longman2012> Thank you but, i didn't bought the account, a friend gave me his account, but he don't remember the e-mail and he didn't know the transaction ID, he gave me the account in 2012
#761 [16:26] <longman2012> Thank you but, i didn't bought the account, a friend gave me his account, but he don't remember the e-mail and he didn't know the transaction ID, he gave me the account in 2012
#762 [16:26] * ChristianCoolBully486 [ChristianCoolBully486@notlogged] has left #minecrafthelp
#763 [16:27] <longman2012> I just want to know the e-mail of the account, my friend don't remember it
#764 [16:27] <mattym> longman2012, Then you cant recover it, only the original owner can.
#765 [16:27] <longman2012> But, what if he didn't remember the e-mail? He lost the account?
#766 [16:28] <mattym> longman2012, As far as Mojang is concerned, he is still the owner of that account. You cannot do anything to fix it or recover it.
#767 [16:29] <longman2012> Ok, this can be different if he ask this things to you?
#768 [16:29] <longman2012> I can tell him to ask those questions here
#769 [16:29] <mattym> longman2012, We cannot answer any questions to help. He needs the transaction-id
#770 [16:30] <mattym> longman2012, Then to contact Mojang, no one here can fix account issues.
#771 [16:30] <longman2012> How can i contact mojang? I just found faq
#772 [16:31] <mattym> longman2012, Did you find the Transaction-ID?
#773 [16:32] <longman2012> I can't, it is so hard, my friend's father bought him this account, but he has personal problems with my friend
#774 [16:33] <mattym> longman2012, Like I said, YOU cannot do anything, its not your account. The account belongs to the person that originally purchased it, only they can recover it, and only with a transaction-id.
#775 [16:34] <longman2012> Ok, then we can't recover the transaction id
#776 [16:34] <longman2012> well, thanks for your help, have a nice day
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#778 [16:36] <Kocadu_> I just bought a minecraft optifine cape and when I tried rejoining my minecraft account it wouldn't let me sign in so I tried changing my password and email address but now it's saying the password is incorrect when it is 100% correct
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#783 [16:38] <mattym> Kocadu_, Probably shouldn't use your login on sites that arent Mojang.
#784 [16:38] <mattym> ??> Kocadu_ login/throttle
#785 [16:39] <Absol> Kocadu_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#786 [16:39] <Absol> Kocadu_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#787 [16:39] * Bavan [Bavan@notlogged] has joined #minecrafthelp
#788 [16:39] <Bavan> Afternoon
#789 [16:39] <Bavan> well, night xD
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#791 [16:39] <Kocadu_> 3 hours, okay then should be fine?
#792 [16:40] <Bavan> My MC Keeps crashing due to my OpenGL
#793 [16:40] <Bavan> i have 8 gb of ram allocated
#794 [16:40] <Bavan> it's on fancy atm
#795 [16:40] <Bavan> but it keeps crashing
#796 [16:41] <mattym> ??> Bavan launcher/crash-log
#797 [16:41] <Absol> Bavan: We need to see your crash log, which appears after a crash.
#798 [16:41] <Absol> Bavan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#800 [16:42] <Bavan> alright ill have to wait for it to crash again, it's usually after i win/lose a fight on Badlion or PvPLounge that my mc crashes
#801 [16:42] <Bavan> give me a couple minutes
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#809 [17:11] <MLGame_god> i cant login in the minecraft, i changed my password already
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#812 [17:12] <tony906x> "An error prevented your request from being processed. Please try again." can't log into minecraft.net
#813 [17:15] <tony906x> hello?
#814 [17:16] <MLGame_god> hi
#815 [17:16] <MLGame_god> umm are you there
#816 [17:16] <MLGame_god> i need help
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#831 [18:22] <yRodolfoPvp> help
#832 [18:22] <pie_flavor> hi
#833 [18:22] <pie_flavor> help with what?
#834 [18:23] <yRodolfoPvp> I'm having mistakes could you help me?
#835 [18:23] <pie_flavor> probably
#836 [18:23] <pie_flavor> ask the question
#837 [18:23] * Julioxd1231 [Julioxd1231@notlogged] has joined #minecrafthelp
#838 [18:23] <Julioxd1231> Hola
#839 [18:23] <Julioxd1231> alguien español?
#840 [18:24] <pie_flavor> poco
#841 [18:24] <Julioxd1231> Sabes si hay problemas en el servidor? osea quiero acceder a mi cuenta y no me deja
#842 [18:24] <Julioxd1231> y ya van varios dias
#843 [18:24] <pie_flavor> pero es mejor de google traductor
#844 [18:25] <yRodolfoPvp> I try to get into my account in minecraft and it gives an error "Sorry, But we could not connect to our servers Please make sure that you are online and that minecraft is not blocked"
#845 [18:25] <pie_flavor> con que servidor?
#846 [18:25] <pie_flavor> ??> yRodolfoPvp tools/hjt
#847 [18:25] <Absol> yRodolfoPvp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#848 [18:25] <Absol> yRodolfoPvp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#849 [18:25] <Julioxd1231> pie flavor Do you know if there are problems on the server? I want to access my account and not leave me and several days
#850 [18:25] <pie_flavor> Julioxd1231: una servidor de Minecraft, o el servidor de Mojang?
#851 [18:26] <Julioxd1231> servidor de minecraft
#852 [18:26] <Julioxd1231> en la pagina de mojang si me deja entrar
#853 [18:26] <pie_flavor> Julioxd1231: no hay problemas con los servidores de mojang
#854 [18:26] <pie_flavor> ??> Julioxd1231 login/throttle
#855 [18:26] <Absol> Julioxd1231: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#856 [18:26] <Absol> Julioxd1231: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#857 [18:27] * N1elsen [N1elsen@notlogged] has joined #minecrafthelp
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#861 [18:28] <yRodolfoPvp> absol
#862 [18:28] <pie_flavor> ?? bot
#863 [18:28] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#864 [18:29] <yRodolfoPvp> I try to get into my account in minecraft and it gives an error "Sorry, But we could not connect to our servers Please make sure that you are online and that minecraft is not blocked
#865 [18:29] <UltimateIliya> Im having trouble logging into my account, It says "minecraft cannot connect to the servers", I have internet yet it's not working. I've tried removing and downloading minecraft but nothing is different
#866 [18:29] <N1elsen> hey, im an old minecraft gamer and i played since the first alpha, ive then had a loong break from the minecraft game and now wants to start again, i remember my username and my password but dont have a clue what mail i used, Id like some help to how i can migrate my old account to my new mail please
#867 [18:29] <pie_flavor> yRodolfoPvp: Absol gave you instructions, follow them.
#868 [18:30] <pie_flavor> ??> UltimateIliya tools/hjt
#869 [18:30] <Absol> UltimateIliya: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#870 [18:30] <Absol> UltimateIliya: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#871 [18:30] <pie_flavor> N1elsen: What username?
#872 [18:30] <N1elsen> n1elsen
#873 [18:31] <pie_flavor> ??> N1elsen account/forgot-email
#874 [18:31] <Absol> N1elsen: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#875 [18:31] <yRodolfoPvp> http://paste.ubuntu.com/23565584/
#876 [18:31] <yRodolfoPvp> absol http://paste.ubuntu.com/23565584/
#877 [18:31] <pie_flavor> ??> yRodolfoPvp bot
#878 [18:31] <Absol> yRodolfoPvp: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#879 [18:31] <N1elsen> like theres no way i know what email i had back then im sorry
#880 [18:32] <pie_flavor> N1elsen: You're going to need to take it up with Mojang Customer Support hten.
#881 [18:32] <pie_flavor> N1elsen: Do you know how to find your Transaction ID?
#882 [18:32] <N1elsen> no anyway you could help ?
#883 [18:32] <pie_flavor> yRodolfoPvp: I found the problem. The problem is that you have the illegal piracy software known as MCLeaks on your system.
#884 [18:32] <pie_flavor> ??> N1elsen account/trans-id
#885 [18:32] <Absol> N1elsen: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#886 [18:33] <pie_flavor> N1elsen: Once you have found that, submit it at the link below.
#887 [18:33] <pie_flavor> ??> N1elsen account/send-email
#888 [18:33] <Absol> N1elsen: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#889 [18:33] <Absol> N1elsen: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#890 [18:33] <yRodolfoPvp> Pie_flavor I removing it will work correctly?
#891 [18:33] <yRodolfoPvp> It's because I bought a short time ago today.
#892 [18:33] <pie_flavor> yRodolfoPvp: Yes. You should also change your Mojang password immediately.
#893 [18:34] <pie_flavor> MCLeaks operates off of stolen accounts, and you've just sent them your email and password.
#894 [18:35] <yRodolfoPvp> I've changed the password
#895 [18:35] <pie_flavor> yRodolfoPvp: Good. Do you know how to remove MCLeaks?
#896 [18:35] <N1elsen> its impossable for me to be able to come up with all the needed information i think, its a account made all the way back from before it was all released, i have no idea what email or what payment was used back then so i dont know how to find anything that would show that the account is mine ?
#897 [18:36] <yRodolfoPvp> Could not you help me?
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#899 [18:36] <pie_flavor> yRodolfoPvp: I can. I'm asking you a question. You installed it, do you know how to remove it?
#900 [18:37] <UltimateIliya> I found the issue
#901 [18:37] <ANied> I want to change the user name, how do I do that?
#902 [18:37] <yRodolfoPvp> I do not know how to remove it, how do I do it?
#903 [18:37] <UltimateIliya> It was mcleaks,
#904 [18:37] <pie_flavor> N1elsen: Unfortunately, if you can't find the transaction ID, you're pretty much screwed. It's the proof of purchase, essentially.
#905 [18:37] <pie_flavor> ANied: Go to account.mojang.com/me, you can change it from there.
#906 [18:37] <yRodolfoPvp> I do not know how to remove it, how do I do it?
#907 [18:37] <pie_flavor> yRodolfoPvp, UltimateIliya: You both have the same problem, and need to follow the same instructions.
#908 [18:38] <ANied> Thank you
#909 [18:38] <pie_flavor> yRodolfoPvp, UltimateIliya: Please follow the following instructions from Absol.
#910 [18:38] <pie_flavor> ?? win/hosts/edit
#911 [18:38] <Absol> win/hosts/edit: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#912 [18:38] <Absol> win/hosts/edit: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#913 [18:38] <yRodolfoPvp> Ok pie_flavor
#914 [18:38] <UltimateIliya> okay
#915 [18:38] <yRodolfoPvp> go?
#916 [18:39] <pie_flavor> Yes.
#917 [18:39] <pie_flavor> Tell me when you have the file open.
#918 [18:39] <N1elsen> could you lead me to the support mail so i could ask them from some support
#919 [18:40] <yRodolfoPvp> I delete the file at one time
#920 [18:40] <pie_flavor> N1elsen: I already linked you to the support mail. It's is.gd/email_mojang, but you need your transaction ID.
#921 [18:40] <pie_flavor> yRodolfoPvp: What?
#922 [18:40] <UltimateIliya> ok pie
#923 [18:40] <yRodolfoPvp> I do not have, but
#924 [18:40] <UltimateIliya> I did it
#925 [18:40] <N1elsen> well should i just give up on my account then i mean there must be another way ?
#926 [18:41] <pie_flavor> N1elsen: if you can't prove you purchased it, no
#927 [18:41] <pie_flavor> yRodolfoPvp: Please follow the instructions EXACTLY.
#928 [18:41] <N1elsen> aww daym
#929 [18:41] <N1elsen> to the void with that old beta account -_-
#930 [18:41] <yRodolfoPvp> So let's go there then
#931 [18:41] <UltimateIliya> Im there @pie_flavor
#932 [18:41] <pie_flavor> UltimateIliya, yRodolfoPvp: Once you have the file open, you should see two lines with an IP address and one of either authserver.mojang.com or sessionserver.mojang.com.
#933 [18:42] <UltimateIliya> yes
#934 [18:42] <pie_flavor> UltimateIliya, yRodolfoPvp: You need to delete both of those entire lines.
#935 [18:42] <UltimateIliya> ok
#936 [18:42] <pie_flavor> UltimateIliya, yRodolfoPvp: Once you have done that, save the file.
#937 [18:42] <UltimateIliya> ok
#938 [18:42] <pie_flavor> UltimateIliya: Same thing as I told him, you need to change your Mojang password immediately.
#939 [18:42] <UltimateIliya> Okay
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#941 [18:42] <pie_flavor> UltimateIliya: MCLeaks operates off of stolen accounts, and you've just given them your email and password.
#942 [18:44] <UltimateIliya> crap
#943 [18:44] <UltimateIliya> I think its too late
#944 [18:45] <yRodolfoPvp> I changed my password everything as voec asked me to delete the 2 folders that you told me about mcleaks
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#946 [18:46] <yRodolfoPvp> pie_Flavor?
#947 [18:46] <pie_flavor> yRodolfoPvp: I'm afraid that sentence was not comprehensible.
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#949 [18:47] <pie_flavor> UltimateIliya: Why do you think that?
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#951 [18:47] <UltimateIliya> nevermind
#952 [18:47] <UltimateIliya> first my password didnt work
#953 [18:47] <ANied> Anied1225@gmail.com
#954 [18:47] <UltimateIliya> but then I reset my password via email
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#956 [18:48] <pie_flavor> UltimateIliya: Yep. They tried to steal your account.
#957 [18:48] <UltimateIliya> so my minecraft should work now?
#958 [18:48] <pie_flavor> Yes.
#959 [18:48] <UltimateIliya> yeah, thanks pie!
#960 [18:48] <yRodolfoPvp> I deleted what can fly now?
#961 [18:48] <barkeree> I'm trying to log in and it still keeps saying demo what do I do?
#962 [18:48] <pie_flavor> Remember this in the future (and its near-consequences!), never try to pirate Minecraft againn
#963 [18:48] <ANied> I still could nt get into my account.
#964 [18:48] <pie_flavor> ANied: What?
#965 [18:48] <mattym> barkeree, Did you ever complete the instructons from earlier?
#966 [18:49] <ANied> What do you mean
#967 [18:49] <UltimateIliya> Thanks so much @pie_flavor, I couldn't log into minecraft for five damn days, so glad I found this help chat! :D
#968 [18:49] <yRodolfoPvp> pie_flavor
#969 [18:49] <yRodolfoPvp> Can I sign in to my account now?
#970 [18:49] <barkeree> My computer says there's no malware
#971 [18:50] <pie_flavor> barkeree: remember when he said malware tools don't register it as malware?
#972 [18:50] <mattym> ??> barkeree tools/hjt
#973 [18:50] <Absol> barkeree: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#974 [18:50] <Absol> barkeree: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#975 [18:50] <pie_flavor> barkeree: what he meant by that is that malware tools don't register it as malware
#976 [18:50] <mattym> barkeree, Get a fresh HJT report according to the instructions Absol wrote.
#977 [18:50] <pie_flavor> so your computer would, therefore, say there's no malware
#978 [18:50] <pie_flavor> yRodolfoPvp: Did you remove the two lines from the hosts file, and save it?
#979 [18:51] <UltimateIliya> I was about to do a hard reset to reset my computer to remove this malware, but thanks to you I didn't need to do that
#980 [18:51] <barkeree> http://paste.ubuntu.com/23565621/
#981 [18:51] <pie_flavor> UltimateIliya: No problem.
#982 [18:51] <mattym> barkeree, The issue I pointed out is still there.
#983 [18:52] <barkeree> How do i resolve this issue then
#984 [18:52] <UltimateIliya> I kinda saved about 5 years of minecraft crap on a flash drive, so It's gonna be fun putting that back in xD
#985 [18:52] <UltimateIliya> anyways Cya guys Thanks for the help
#986 [18:52] <mattym> barkeree, I told you, you would need to look up hot to do it manually.
#987 [18:52] <pie_flavor> barkeree: [11:42:34] <mattym> barkeree, You have a program that is know to be malware called Esif, unfortunately none of the removal tools we usually use are known to work with it.
#988 [18:52] <pie_flavor> he literally said it wouldn't be recognized as malware
#989 [18:52] <pie_flavor> <barkeree> My computer says there's no malware
#990 [18:53] <pie_flavor> exactly as mattym said
#991 [18:53] <ANied> Can I delete this account and start over? If I did this, will my son lose all his stuff on his Mine Craft?
#992 [18:53] <pie_flavor> ANied: Why can't you get into your account?
#993 [18:53] <barkeree> How does it affect my computer specifically?
#994 [18:53] <pie_flavor> ANied: And yes, he would.
#995 [18:53] <mattym> barkeree, Something is preventing the launcher from contacting the login system
#996 [18:53] <mattym> barkeree, The program we mentioned is a known issue.
#997 [18:54] <mattym> The only known issue that shows up in your log
#998 [18:54] <yRodolfoPvp> I deleted everything from Mcleaks Regedit Abrir no Google Tradutor Feedback Google Tradutor https://translate.google.com.br/?hl=pt-BR O serviço gratuito do Google traduz instantaneamente palavras, frases e páginas da Web entre o inglês e mais de 100 outros idiomas. Translate TRANSLATE MORE. HistóricoCom estrela. Melhore as traduções ... Tradutor O serviço gratuito do Google traduz ... da comunidade do ... Mais resultados de google.com.br �
#999 [18:54] <yRodolfoPvp> I deleted everything from Mcleaks Regedit
#1000 [18:54] <pie_flavor> regedit?
#1001 [18:55] <pie_flavor> wtf were you doing with regedit
#1002 [18:55] <ANied> It said I need my son user name that he uses on Mine crafts to Import your old Premium Minecraft Account
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#1004 [18:55] <yRodolfoPvp> I deleted all McLeaks resuults
#1005 [18:55] <mattym> ANied, If you are seeing that, you are not logged into a MOjang account that owns the game.
#1006 [18:56] <ANied> And I made a maskate by putting the wrong using name for Import your old Premium Minecraft Account
#1007 [18:57] <pie_flavor> ANied: Does your son know how to use Mojang accounts?
#1008 [18:57] <ANied> That is what it said
#1009 [18:57] <ANied> Yes
#1010 [18:57] <pie_flavor> yRodolfoPvp: If you fixed the file, save it. Minecraft will then work.
#1011 [18:58] <pie_flavor> ANied: Tell him to log into mojang.com
#1012 [18:58] <yRodolfoPvp> ok
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#1014 [19:02] <ANied> I will tell him. Thank you.
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#1028 [20:03] <helppls> help pls i canot play the full cop of my game ive owned minecraft for years and it says i can only play the demo copy of the game. in my account information the copy of the game isnt there
#1029 [20:03] <pie_flavor> helppls: When was the last time you logged in?
#1030 [20:03] <pie_flavor> and what is your username?
#1031 [20:03] <helppls> hmm maybe 3 4 weeks ago
#1032 [20:04] <helppls> y do you need my user name?
#1033 [20:04] <pie_flavor> to check
#1034 [20:04] <pie_flavor> suspecting theft
#1035 [20:05] <pie_flavor> helppls: what is your in-game name?
#1036 [20:05] <helppls> Lucasm0nst3r
#1037 [20:05] <helppls> thats a zero
#1038 [20:05] <pie_flavor> yep
#1039 [20:05] <pie_flavor> says no such user exist
#1040 [20:06] <helppls> for real? so now what.......
#1041 [20:06] <pie_flavor> helppls: do you know how to access your transaction ID?
#1042 [20:06] <helppls> umm it was like 6 years ago or something
#1043 [20:06] <helppls> i think i baught the game when it was like $5
#1044 [20:06] <pie_flavor> i'm going to take that as a no
#1045 [20:06] <pie_flavor> please follow absol's link
#1046 [20:07] <pie_flavor> ?? account/trans-id
#1047 [20:07] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1048 [20:07] <helppls> if i go into email and shearch mojang will it pop up?
#1049 [20:07] <pie_flavor> yes, that's the primary way
#1050 [20:07] <helppls> k ill check sec
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#1052 [20:12] <helppls> found it its in a differend email tho
#1053 [20:13] <pie_flavor> all right
#1054 [20:13] <pie_flavor> now use the form Absol links
#1055 [20:13] <pie_flavor> ??> helppls account/send-email
#1056 [20:13] <Absol> helppls: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1057 [20:13] <Absol> helppls: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1062 [20:22] <helppls> awesome got it thaks
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#1065 [20:28] <Mortar34> I have access to my account game wise. I can login, but I don't know what email I used to register. I have a transaction ID, but I don't know if I switched the email or password.
#1066 [20:29] <thgilfodrol> could try sending a forgot password request and checking which email receives it I guess
#1067 [20:29] <Andrio> Is the transaction ID in your email account...?
#1068 [20:30] <Mortar34> It's in one email, but I can't sign in to the website using it
#1069 [20:30] <pie_flavor> Mortar34: You need to fill out the form Absol links.
#1070 [20:30] <pie_flavor> ??> Mortar34 account/send-email
#1071 [20:30] <Absol> Mortar34: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1072 [20:30] <Absol> Mortar34: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1073 [20:31] <Andrio> (we should probably try the password reset first)
#1074 [20:31] <pie_flavor> oh
#1075 [20:31] <pie_flavor> yeah
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#1080 [20:53] <NaKa> hi
#1081 [20:53] * JP [JP@notlogged] has joined #minecrafthelp
#1082 [20:53] <NaKa> iis anyone here?
#1083 [20:53] <NaKa> whenever i try to reset my pasword and send an email, i never get an email
#1084 [20:54] <JP> I need help
#1085 [20:54] <JP> I go to my setting to link my twitch account but the twitch doesn't show.
#1086 [20:55] <Andrio> JP, you can't do that any more
#1087 [20:55] <Andrio> that was removed.
#1088 [20:55] <Andrio> ??> NaKa account/email-missing
#1089 [20:55] <Absol> NaKa: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1090 [20:55] <Absol> NaKa: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1091 [20:55] <JP> So you cant stream from minecraft anymore?
#1092 [20:55] <Andrio> Not directly.
#1093 [20:55] <Andrio> You need to use something like OBS.
#1094 [20:56] <JP> Why was it removed though?
#1095 [20:56] <Andrio> I'm not sure exactly.
#1096 [20:57] <JP> alright thanks for the help.
#1097 [20:57] <Andrio> Perhaps it just didn't work as well as OBS.
#1098 [20:57] <Andrio> no problem.
#1099 [20:58] <NaKa> ive gotten emails before, and now when i try to reset my password i get no email
#1100 [20:58] <JP> Wait, what is OBS?
#1101 [20:58] <Andrio> Open Broadcaster Software
#1102 [20:59] <Andrio> NaKa, perhaps the email address on your account was changed, or your email account stopped working. Which service are you using?
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#1106 [21:29] <Ironix19> my chat not work
#1107 [21:30] <thgilfodrol> Ironix19: what happens when you try?
#1108 [21:30] <thgilfodrol> is this on a server?
#1109 [21:30] <urielsalis> is in irc, his message was a result of magic
#1110 [21:31] <thgilfodrol> haha
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#1117 [22:04] <pikminexplorer> Hi. I am not able to play Minecraft. I am getting a pixel format not accelerated error. I have updated my video card driver and am still unable to play. I created this, I
#1118 [22:04] <pikminexplorer> m not sure if that helps http://paste.ubuntu.com/23566084/
#1119 [22:04] <urielsalis> pikminexplorer, download and install http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
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#1125 [23:44] <stryfler02> i need help
#1126 [23:44] <stryfler02> :v
#1127 [23:44] <stryfler02> i dunno
#1128 [23:46] <mattym> stryfler02, Can you explain the problem you are having.
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#1134 [23:52] <Suleiman> when I walk or run I can not move the screen with the mouse. so I am walking and a player is behind me and I want to look at the player while moving, I can not move the screen so I stop then move the screen to see the player behind me. so the question is how do I look around while walking/running.
#1135 [23:53] <mattym> Suleiman, Are you using a mouse? Or a trackpad like on a laptop?
#1136 [23:53] <Suleiman> the mouse on the laptop
#1137 [23:53] <Suleiman> a trackpad
#1138 [23:54] <mattym> Suleiman, Yeah a lot of those wont work when you have keys pressed sometimes. You will need to use a mouse.
#1139 [23:55] <Suleiman> my friend use the trackpad and he can look around while walking
#1140 [23:55] <mattym> Suleiman, Some laptops support it, some do now.
#1141 [23:55] <mattym> not*
#1142 [23:56] <Suleiman> thank you
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