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#7 [00:59] <Maariahh> My minecraft keeps crashing and it says I need to update my drivers...
#8 [00:59] <mattym> Maariahh, Do you have the link to your dxdiag report? If so please post the link in this chat.
#9 [01:00] <Maariahh> ------------------ System Information ------------------ Time of this report: 12/1/2016, 22:19:28 Machine name: MARIAH Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_rtm.130821-1623) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv7 Notebook PC BIOS: Default System BIOS Processor: AMD Phenom(t
#10 [01:00] <mattym> ??> Maariahh paste
#11 [01:00] <Absol> Maariahh: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#12 [01:00] <Maariahh> http://paste.ubuntu.com/23566509/
#13 [01:00] <Maariahh> my bad
#14 [01:01] <mattym> Maariahh, You happen to have graphics hardware that was only supported up to Windows 8.
#15 [01:01] <Maariahh> I have windows 8
#16 [01:01] <mattym> Maariahh, You have 8.1
#17 [01:02] <Maariahh> ohhhh
#18 [01:02] <Maariahh> so what do I do
#19 [01:02] <mattym> Maariahh, Take it from someone with and HP computer with the same series of graphics hardware. It wont work on 8.1
#20 [01:03] <mattym> Maariahh, You would need to use another computer, or reinstall an older version of Windows.
#21 [01:03] <Maariahh> ok how do I reinstall another version of windows
#22 [01:04] <mattym> Maariahh, Do you know which one your computer came with?
#23 [01:04] <Maariahh> windows 7
#24 [01:04] <mattym> Maariahh, You will need to find your Product Key(dont type it here), and go to this page https://www.microsoft.com/en-us/software-download/windows7
#25 [01:04] * LeanAndRekt [LeanAndRekt@notlogged] has joined #minecrafthelp
#26 [01:05] <LeanAndRekt> I get random frame freezes which stay
#27 [01:05] <mattym> Maariahh, That will let you download and either create a CD or USB to install it, and will give you instructions on what to do.
#28 [01:05] <LeanAndRekt> Like I can break blocks and here sound and chat
#29 [01:05] <Maariahh> Ok thank you!
#30 [01:05] <mattym> Maariahh, You will need to back up your computers files.
#31 [01:05] <LeanAndRekt> But nothing moves
#32 [01:05] <LeanAndRekt> Or works
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#34 [01:05] <mattym> LeanAndRekt, Does it give you any errors or crash?
#35 [01:05] <LeanAndRekt> No
#36 [01:06] <LeanAndRekt> The game does not crash
#37 [01:06] * Maariahh [Maariahh@notlogged] has quit. (Quit: Web client closed)
#38 [01:06] <LeanAndRekt> My fram just stays stuck
#39 [01:06] <mattym> LeanAndRekt, How long does it usually take to happen?
#40 [01:06] <LeanAndRekt> Depends
#41 [01:06] <LeanAndRekt> Sometime like 30 minutes
#42 [01:06] <LeanAndRekt> or 2 hours
#43 [01:06] <LeanAndRekt> No exact time
#44 [01:06] <mattym> ??> LeanAndRekt launcher/open
#45 [01:06] <Absol> LeanAndRekt: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#46 [01:06] <mattym> LeanAndRekt, Make the changes to the launcher Absol just wrote
#47 [01:07] <mattym> Then run the game till it starts having the issue
#48 [01:07] <LeanAndRekt> OK
#49 [01:07] <mattym> ??> LeanAndRekt launcher/game-output
#50 [01:07] <LeanAndRekt> And?
#51 [01:07] <Absol> LeanAndRekt: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#52 [01:07] <Absol> LeanAndRekt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#53 [01:07] <LeanAndRekt> Ahhh kk
#54 [01:07] <mattym> LeanAndRekt, Once it starts freezing, get the log Absol just mentioned
#55 [01:07] <LeanAndRekt> kk
#56 [01:08] <LeanAndRekt> I have given mc 10 GB ram and high CPU priority too
#57 [01:08] <mattym> LeanAndRekt, I would reduce that
#58 [01:08] <LeanAndRekt> Well it was 4 GB
#59 [01:08] <mattym> LeanAndRekt, You are causing more harm than good with that much
#60 [01:08] <LeanAndRekt> And it still frame froze
#61 [01:08] <LeanAndRekt> How matty?
#62 [01:08] <mattym> LeanAndRekt, are you using mods?
#63 [01:08] <LeanAndRekt> Nope
#64 [01:08] <LeanAndRekt> Vanilla
#65 [01:08] <LeanAndRekt> No tp or shaders too
#66 [01:09] <LeanAndRekt> Plus my laptop is 16 GB
#67 [01:09] <mattym> LeanAndRekt, Is it happening in single player or servers?
#68 [01:09] <LeanAndRekt> So I dont think the 10GB would do any harm
#69 [01:09] <LeanAndRekt> I never play single player
#70 [01:09] <LeanAndRekt> So I am not sure
#71 [01:09] <LeanAndRekt> I always play on Servers
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#73 [01:09] <mattym> LeanAndRekt, Its taking your computer more resources to keep track of the 10gb you are forcing to be allocated to MC, than minecraft can actually benefit from that much
#74 [01:10] <LeanAndRekt> kk
#75 [01:10] <mattym> ??> LeanAndRekt win/reinst
#76 [01:10] <LeanAndRekt> But I used to run it on 4GB when he frame freezes started
#77 [01:10] <Absol> LeanAndRekt: You may need to reinstall the locally installed files that Minecraft puts into place.
#78 [01:10] <Absol> LeanAndRekt: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#79 [01:10] <mattym> LeanAndRekt, Try that first ^
#80 [01:10] <LeanAndRekt> So I increaded it
#81 [01:10] <thgilfodrol> afaik due to how java works giving it too much ram could actually slow it down, but I'm not sure if that's applicable to mc
#82 [01:10] <mattym> It is.
#83 [01:10] <LeanAndRekt> @Absol, I did that
#84 [01:11] <thgilfodrol> due to gc working to allocate the massive amount it's been given
#85 [01:11] <mattym> yeah
#86 [01:11] <mattym> and the benefit MC gets is overshadowed by that
#87 [01:11] <LeanAndRekt> I have deleted and re-installed MC
#88 [01:11] <LeanAndRekt> But still it freezes
#89 [01:11] <mattym> LeanAndRekt, Yeah then run it till the issue starts and then see what that game output log shows.
#90 [01:11] <LeanAndRekt> Updated my graphics drivers
#91 [01:12] <LeanAndRekt> OK
#92 [01:12] <LeanAndRekt> I will post the link soon
#93 [01:12] <mattym> LeanAndRekt, Tho if its on a server, it probably an issue with something they are using.
#94 [01:12] <thgilfodrol> LeanAndRekt: is the rest of the computer usable when mc freezes?
#95 [01:12] <LeanAndRekt> Nah, it happens on all servers I play on
#96 [01:12] <LeanAndRekt> Including Mineplex and Hive
#97 [01:12] <LeanAndRekt> Yes it it
#98 [01:12] <thgilfodrol> e.g. browsing the web, video playback, etc?
#99 [01:12] <LeanAndRekt> MC is also usable
#100 [01:12] <LeanAndRekt> I can chat
#101 [01:12] <LeanAndRekt> Here sounds
#102 [01:12] <thgilfodrol> ah
#103 [01:12] <LeanAndRekt> Break blocks
#104 [01:13] <LeanAndRekt> But my frame stays the same
#105 [01:13] <thgilfodrol> wait, what does it stay at?
#106 [01:13] <LeanAndRekt> At the frame it froze -_-
#107 [01:14] <LeanAndRekt> Like nothing on my screen (MC application, I can do anything else on my laptop) updates, but I can do evrything else on MC
#108 [01:14] <LeanAndRekt> It stays like a screenshot
#109 [01:14] <thgilfodrol> ah, nvm
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#115 [01:47] <Xerlay> Hi ! I have a problem with minecarft. Whem i enter a world my framerate can not go over 60 and i dont know why! I just bought a new pc so i should be able to run with more than that? Can you help me?
#116 [01:48] <thgilfodrol> Xerlay: you have vsync enabled
#117 [01:48] <Xerlay> Let me check
#118 [01:49] <thgilfodrol> if it's not on there, it could be a recording software or your gpu's global settings
#119 [01:51] <Xerlay> So i turned it on and it seems like everything is ok so thanks a lot and sorry for wasteing your time with such a small problem!
#120 [01:52] <thgilfodrol> np, glad you got it fixed
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#129 [04:24] <Swentix> yooo
#130 [04:24] <thgilfodrol> hello
#131 [04:24] <Swentix> I'm here because i got very big probleme, so can you help me ?
#132 [04:24] <thgilfodrol> what is the problem?
#133 [04:25] <Swentix> I can't login to minecraft luncher
#134 [04:25] <thgilfodrol> what's the error that comes up when you try?
#135 [04:26] <Swentix> Suncertpathbuilderexception : unable to find valid certification path to requested targer
#136 [04:26] <thgilfodrol> have you ever used mcleaks?
#137 [04:26] <Swentix> yes
#138 [04:27] <Swentix> but 2 mouth ago
#139 [04:27] <thgilfodrol> ??> Swentix info/mcleaks
#140 [04:27] <Absol> Swentix: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#141 [04:27] <Absol> Swentix: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#142 [04:27] <thgilfodrol> swentix, I'm assuming you're on windows?
#143 [04:27] <Swentix> yes i'am on window
#144 [04:27] <thgilfodrol> ??> Swentix win/hosts/edit
#145 [04:27] <Absol> Swentix: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#146 [04:27] <Absol> Swentix: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#147 [04:28] <thgilfodrol> follow the instructions above
#148 [04:30] <Swentix> what ?
#149 [04:30] <thgilfodrol> swentix, follow the instructions absol wrote
#150 [04:33] * Swentix [Swentix@notlogged] has quit. (Ping timeout: 195 seconds)
#151 [04:34] <thgilfodrol> rip
#152 [04:40] * Swentix [Swentix@notlogged] has joined #minecrafthelp
#153 [04:40] <Swentix> Absol ?
#154 [04:40] <Swentix> i opened notepad
#155 [04:41] <thgilfodrol> ??> Swentix bot
#156 [04:41] <Absol> Swentix: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#157 [04:41] <thgilfodrol> Swentix: did you open the hosts file?
#158 [04:41] <Swentix> yes i did
#159 [04:42] <thgilfodrol> look for lines containing mojang in them- remove them, and save the file
#160 [04:42] <Swentix> alright
#161 [04:42] <Swentix> and after ?
#162 [04:43] <thgilfodrol> after saving the file, try logging into minecraft again
#163 [04:43] <Swentix> ok i will test ty for your help
#164 [04:44] <Swentix> all it's ok now
#165 [04:44] <Swentix> i can play minecraft again <3<3
#166 [04:44] <thgilfodrol> glad you got it working, try not to use mcleaks in the future
#167 [04:44] <Swentix> i will never use that again
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#169 [04:44] <Swentix> i promise you
#170 [04:45] <Swentix> thank you for all bye*
#171 [04:45] * thgilfodrol waves
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#175 [04:50] <Joshie426> Hi, i need help. I've decided to play Survival due of bordess online, and everytime i make a survival world, then leave. exit minecraft then log back on. the world isnt in the single player world section. Then when i check in my .minecraft file, there is no saved worlds, i cant save any worlds, Can anyone help me??
#176 [04:53] <Joshie426> Anyone?
#177 [04:54] <thgilfodrol> ??> Joshie426 launcher/game-output
#178 [04:54] <Absol> Joshie426: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#179 [04:54] <Absol> Joshie426: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#180 [04:54] <Joshie426> Wait what?
#181 [04:55] <Joshie426> thgilfodro1 what do you mean
#182 [04:55] <thgilfodrol> Joshie426, refer to what Absol wrote below my message
#183 [04:55] <thgilfodrol> ??> Joshie426 bot
#184 [04:55] <Absol> Joshie426: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#185 [04:56] <Joshie426> what
#186 [04:56] <Joshie426> just can you guys help me?
#187 [04:56] <Joshie426> becuase i really wanna make the survival world. but it wont save on the luancher and .minecraft
#188 [04:56] <thgilfodrol> Joshie426: follow the instructions absol wrote above
#189 [04:57] <Joshie426> I dont understand what he said
#190 [04:57] <thgilfodrol> what part are you stuck on?
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#192 [04:59] <Joshie426> Everything, Is there a way i can like reset minecraft so all the files are back? i dont care about the worlds, i can make more of those, i but wanna know why it doesnt save the world? like is there a reason why isnt not saving the whole world in general
#193 [04:59] <Joshie426> ?
#194 [04:59] <thgilfodrol> Joshie426, that would be why it'd be helpful to see the client logs
#195 [05:00] <Joshie426> how do you check the client logs?
#196 [05:00] * Arekal\ [Arekal\@notlogged] has quit. (Client Quit)
#197 [05:01] <Joshie426> ?
#198 [05:02] <thgilfodrol> Joshie426: in your launcher, click on Edit Profile, and in the Profile Info box, enable Launcher Visibility and select "Keep the Launcher open"
#199 [05:02] <Joshie426> Do i click save profile after i do that?
#200 [05:03] <thgilfodrol> Joshie426, yes
#201 [05:03] <Joshie426> Ok done. Now what?
#202 [05:03] <Joshie426> Do i run minecraft?
#203 [05:04] <Joshie426> then make a world. then see if it saveS?
#204 [05:04] <thgilfodrol> Joshie426, yes- if it doesn't, go to the Game Output tab on your launcher
#205 [05:04] <Joshie426> Let me see if it saves first :D
#206 [05:05] <Joshie426> two minecraft luanchers opened. and one went to the game the other went to game output
#207 [05:06] <thgilfodrol> Joshie426, that is intended behaviour- the former is the actual game whereas the latter is the launcher
#208 [05:06] <Joshie426> ok, so everytime i run minecraft, this will happen?
#209 [05:08] <thgilfodrol> yes- feel free to disable it after the chat by changing the setting back to "Close the launcher when the game starts"
#210 [05:08] <Joshie426> I'm sorry to say, but this didn't work, i just created a new world. then exited minecraft. then opened the luancher again, then do what you normally do, then i pressed singleplayer; and the world hasnt saved, there is no world there
#211 [05:08] <Joshie426> what do i do
#212 [05:09] <thgilfodrol> it wasn't intended to be a fix- refer to Absol's instructions earlier regarding posting your launcher's Game Output logs
#213 [05:10] <Joshie426> How may i do that?
#214 [05:10] <Joshie426> Do i do the show the out put again, then copy and paste it on here?
#215 [05:10] <thgilfodrol> ??> Joshie426 launcher/game-output
#216 [05:10] <Absol> Joshie426: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#217 [05:10] <Absol> Joshie426: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#218 [05:10] <thgilfodrol> ??> Joshie426 launcher/logs/copy
#219 [05:10] <Absol> Joshie426: To copy all text from the launcher's log tabs, right click on the log and press "Copy All Text". The text will now be copied to the clipboard for further use.
#220 [05:10] <Joshie426> in .minecraft thgilfodrol1?
#221 [05:11] <thgilfodrol> Joshie426, in your launcher's Game Output tab
#222 [05:11] <Joshie426> oh ok
#223 [05:11] <Joshie426> What part do i send to you?
#224 [05:12] <thgilfodrol> the entire log
#225 [05:12] <Joshie426> it didnt work
#226 [05:12] <Joshie426> i did what you told me to do and it just launched mc normally without the log
#227 [05:13] <Joshie426> wait dont worry
#228 [05:13] <Joshie426> i forgot something
#229 [05:14] <Joshie426> Do i make a new world, then save it, then send you the logs, or do i send the start logs?
#230 [05:14] <Joshie426> Completely ignored arguments: [--nativeLauncherVersion, 307] [22:13:27] [Client thread/INFO]: Setting user: Johnny_T3215 [22:13:27] [Client thread/INFO]: (Session ID is <censored>) [22:13:30] [Client thread/INFO]: LWJGL Version: 2.9.4 [22:13:32] [Client thread/INFO]: Reloading ResourceManager: Default, Faithful 1.9.3.zip [22:13:36] [Sound Library Loader/INFO]: Starting up SoundSystem... [22:13:37] [Thread-5/INFO]: Initializing LWJ
#231 [05:14] <thgilfodrol> ??> Joshie426 paste
#232 [05:14] <Absol> Joshie426: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#233 [05:14] <Joshie426> i did
#234 [05:14] <Joshie426> Completely ignored arguments: [--nativeLauncherVersion, 307] [22:13:27] [Client thread/INFO]: Setting user: Johnny_T3215 [22:13:27] [Client thread/INFO]: (Session ID is <censored>) [22:13:30] [Client thread/INFO]: LWJGL Version: 2.9.4 [22:13:32] [Client thread/INFO]: Reloading ResourceManager: Default, Faithful 1.9.3.zip [22:13:36] [Sound Library Loader/INFO]: Starting up SoundSystem... [22:13:37] [Thread-5/INFO]: Initializing LWJ
#235 [05:14] <Joshie426> see
#236 [05:14] <thgilfodrol> Joshie426, read what Absol is saying
#237 [05:15] <Joshie426> which box?
#238 [05:15] <Joshie426> do i click the website?
#239 [05:15] <thgilfodrol> yes
#240 [05:16] <Joshie426> http://paste.ubuntu.com/23567370/
#241 [05:16] <Joshie426> there you go
#242 [05:17] <Joshie426> now what>
#243 [05:18] <thgilfodrol> could you try saving a world, then pasting the logs without exiting the client?
#244 [05:19] <Joshie426> ok
#245 [05:20] <Joshie426> http://paste.ubuntu.com/23567382/
#246 [05:20] <Joshie426> theres the new thread
#247 [05:20] <Joshie426> well paste thing
#248 [05:20] <Joshie426> with all the logs
#249 [05:21] <Joshie426> Do you know how to fix it?
#250 [05:22] <thgilfodrol> seems to be fine judging from the logs
#251 [05:22] <Joshie426> well its not saving in .minecraft/saves and not saving in single player
#252 [05:22] <Joshie426> section in the luancher
#253 [05:22] <Joshie426> like i said, Could my minecraft be curropted
#254 [05:22] <Joshie426> or something
#255 [05:23] <thgilfodrol> could be, try reinstalling:
#256 [05:23] <thgilfodrol> ??> Joshie426 win/reinst
#257 [05:23] <Absol> Joshie426: You may need to reinstall the locally installed files that Minecraft puts into place.
#258 [05:23] <Absol> Joshie426: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#259 [05:24] <Joshie426> abso1 cant that ruin my minecraft?
#260 [05:24] <Joshie426> and thg what?
#261 [05:24] <thgilfodrol> I'm controlling Absol, who is a bot
#262 [05:24] <Joshie426> oh ok
#263 [05:24] <Joshie426> cant that ruin my mc tho?
#264 [05:25] <thgilfodrol> back up what you would like to save in your .minecraft folder, such as your screenshots or saves folder, then delete everything in it
#265 [05:25] <Joshie426> So delete my mods and screenshots ect?
#266 [05:25] <Joshie426> but no the actual folders
#267 [05:27] <Joshie426> ?
#268 [05:27] <thgilfodrol> delete everything within the folder, except for your saves folder, or screenshots if you'd like to keep them
#269 [05:28] <Joshie426> do delete the whole mods file and resaurce packs, stuff like that?
#270 [05:28] <thgilfodrol> yes, everything
#271 [05:29] <Joshie426> even laucher files and stuff?
#272 [05:29] <Joshie426> so all whats meant to be left in my .minecraft is the saves file?
#273 [05:29] <thgilfodrol> yes
#274 [05:30] <Joshie426> ok done. now what?
#275 [05:30] <thgilfodrol> try launching minecraft again
#276 [05:30] <Joshie426> ok
#277 [05:30] <Joshie426> i had to log in again
#278 [05:31] <Joshie426> so do i run mc now?
#279 [05:31] <thgilfodrol> yes
#280 [05:32] <Joshie426> after start the luancher, do i make a world, save it, then start mc again, then log in, start mc, then see if it saved?
#281 [05:33] <thgilfodrol> yes
#282 [05:33] <Joshie426> ok
#283 [05:34] <Joshie426> i dont think it worked
#284 [05:34] <Joshie426> i had to log in again and make the 1.9 profile again
#285 [05:34] <Joshie426> lets just hope the world saved
#286 [05:36] <Joshie426> nope, the world didnt save
#287 [05:36] <Joshie426> anymore suggestions
#288 [05:36] <Joshie426> ?
#289 [05:37] <thgilfodrol> Joshie426: go to My Computer- how much space is left on the hard drive?
#290 [05:39] <Joshie426> i cant check
#291 [05:39] <Joshie426> it doesnt say
#292 [05:40] <Joshie426> How do you check?
#293 [05:40] <thgilfodrol> in the file explorer, look at the left panel- do you see a line that says something like "This PC", or "My Computer"?
#294 [05:40] <Joshie426> Yeha
#295 [05:41] <Joshie426> i have two hard drives
#296 [05:41] <Joshie426> c and d
#297 [05:41] <thgilfodrol> how much space does C have?
#298 [05:41] <Joshie426> 270gb
#299 [05:41] <Joshie426> the other has 2.60gb
#300 [05:41] <thgilfodrol> what antivirus do you use?
#301 [05:42] <Joshie426> im not sutre
#302 [05:42] <Joshie426> sure*
#303 [05:42] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#304 [05:42] <Vlumondoxa> Hey can someone help me? The minecraft launcher doesn't respond has something to do with Java but I can't find a fix.
#305 [05:43] <thgilfodrol> ??> Joshie426 tools/hjt
#306 [05:43] * techno156 [techno156@notlogged] has joined #minecrafthelp
#307 [05:43] <Absol> Joshie426: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#308 [05:43] <Absol> Joshie426: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#309 [05:43] <thgilfodrol> Joshie426: follow Absol'
#310 [05:43] <thgilfodrol> Joshie426: follow Absol's instructions
#311 [05:43] <thgilfodrol> ??> Vlumondoxa launcher/log
#312 [05:43] <Absol> Vlumondoxa: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#313 [05:43] <Absol> Vlumondoxa: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#314 [05:43] <Vlumondoxa> thgilfodrol: I can give you a screen of the error, no idea how to open a logfile.
#315 [05:44] <Joshie426> abso1 what do you mena
#316 [05:44] <Vlumondoxa> https://puu.sh/symmt/d712f5525a.png > That is what I get when I want to launch MC.
#317 [05:45] <Vlumondoxa> I already tried to re-install Minecraft and deleted the .minecraft folder.
#318 [05:46] <Joshie426> abso1, do i copy and paste it into the paste thingy
#319 [05:46] <thgilfodrol> Joshie426: yes
#320 [05:46] <Joshie426> http://paste.ubuntu.com/23567460/
#321 [05:46] <Joshie426> there ya go
#322 [05:46] <thgilfodrol> Vlumondoxa: does your launcher stop working as soon as you open it?
#323 [05:47] <Vlumondoxa> thgilfodrol: correct.
#324 [05:48] <Joshie426> What do i do know?
#325 [05:48] <thgilfodrol> Joshie426: if you open the norton antivirus control panel, are there any messages/warnings?
#326 [05:49] <Joshie426> where do i find the norton antivirus control panel?
#327 [05:49] <Vlumondoxa> Joshie426: Start Norton and you'll find it.
#328 [05:49] <thgilfodrol> Joshie426: see if you can find it in your task bar
#329 [05:49] <Vlumondoxa> Anyway, the launcher gives a white screen here before I get the error.
#330 [05:50] <Joshie426> my subscirptoin ran out
#331 [05:50] <Joshie426> lol
#332 [05:50] <thgilfodrol> ??> Vlumondoxa dl/win/alternate
#333 [05:51] <Absol> Vlumondoxa: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#334 [05:51] <thgilfodrol> see if that works
#335 [05:51] <Joshie426> thgilfodro1 is there a free virus protectiony becuase i havnt got money to spare sadly
#336 [05:52] <Vlumondoxa> Joshie426: there are enough free programs, Avast, AVG, Bitdefender free.
#337 [05:52] <Joshie426> which one do you recommend?
#338 [05:52] <thgilfodrol> could try avast
#339 [05:52] <thgilfodrol> ??> Joshie426 av/avast
#340 [05:52] <Absol> Joshie426: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#341 [05:53] <Vlumondoxa> I suggest Bitdefender :-) But that is because I use Emsisoft (paid) who uses the Bitdefender cloud
#342 [05:53] <techno156> I hear Windows Defender does a decent job these days
#343 [05:53] <Vlumondoxa> Windows Defender is like sex without a condom, not safe. ;-)
#344 [05:53] <Joshie426> aha
#345 [05:54] <Joshie426> im running avast
#346 [05:54] <Vlumondoxa> Installing Java atm, then I check that launcher.
#347 [05:54] <techno156> I'm fairly sure that wasMcAfee
#348 [05:54] <techno156> lol
#349 [05:54] <techno156> Windows Defender is not perfect, but it does a decent job
#350 [05:54] <Joshie426> Anyone play on mc servers or nah? xD
#351 [05:54] <techno156> Though, like with protection, there can be better ways of protecting yourself
#352 [05:55] <Vlumondoxa> This is my antimalware program: http://puu.sh/sBDWH/2fa9e0bf26.png
#353 [05:56] <Vlumondoxa> Ok, this launcher did it, but dissapears
#354 [05:57] <thgilfodrol> that's a sizable amount of license time left :o
#355 [05:57] <thgilfodrol> what do you mean?
#356 [05:57] <Vlumondoxa> Okay, launcher does open but closes before I can login.
#357 [05:58] <Vlumondoxa> And thgilfodrol that license is legit, you can get it for free if you share a spefic link XD
#358 [05:58] <Joshie426> spefic?
#359 [05:58] <Vlumondoxa> Spefefic, idk how to spell it.
#360 [05:58] <Joshie426> aha all g
#361 [05:58] <Joshie426> im 15 so dont ask me
#362 [05:58] <Joshie426> xD
#363 [05:59] <thgilfodrol> Vlumondoxa: if you go to your .minecraft folder and click on the logs folder, is there anything in it?
#364 [05:59] <Vlumondoxa> Hang on.
#365 [05:59] <Vlumondoxa> No, there is no logs folder.
#366 [06:01] <Joshie426> its scanning my computer thg
#367 [06:02] <Vlumondoxa> Okay, I got a logfile, hang on.
#368 [06:03] <Joshie426> thg, it has stopped at 6%
#369 [06:03] <Vlumondoxa> http://pastebin.com/n8XWamcz
#370 [06:03] <Vlumondoxa> Joshie426: Which program?
#371 [06:03] <Joshie426> avast
#372 [06:04] <Vlumondoxa> Weird, try a scan with Emsisoft? This is a free to use portable program: https://www.emsisoft.com/en/software/eek/
#373 [06:04] <thgilfodrol> Vlumondoxa, could you paste it at http://paste.ubuntu.com ?
#374 [06:05] <Vlumondoxa> Sure XD
#375 [06:05] <Vlumondoxa> https://paste.ubuntu.com/23567497/
#376 [06:08] <thgilfodrol> Vlumondoxa: could you send me a dxdiag?
#377 [06:09] <thgilfodrol> ??> Vlumondoxa win/dxdiag
#378 [06:09] <Absol> Vlumondoxa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#379 [06:10] <Joshie426> thg is there an easy way to fix my mc, becuase its getting late, and i really want this fixed, other then downloading virsu protection things
#380 [06:11] * joao [joao@notlogged] has joined #minecrafthelp
#381 [06:11] * joao [joao@notlogged] has quit. (Client Quit)
#382 [06:11] <Vlumondoxa> thgilfodrol: https://paste.ubuntu.com/23567514/
#383 [06:11] <thgilfodrol> Joshie426: yeah, I'm not sure what else could be causing it- sorry I couldn't help fix your issue
#384 [06:11] <thgilfodrol> Joshie426: if you stay in the channel, someone who knows a solution might join
#385 [06:12] <Joshie426> its ok... is there a way i can download Anyother version of mc that has all the files for all of it
#386 [06:12] <Joshie426> or is there a way i can download mc to the other hard drive, maybe that mught work
#387 [06:15] <thgilfodrol> you could try that, yeah
#388 [06:15] <techno156> Joshie426, look into MultiMC
#389 [06:15] <Joshie426> multimc?
#390 [06:15] <techno156> It's an alternate launcher that should let you set different places to save MC
#391 [06:15] <Joshie426> hmm ok?
#392 [06:15] <techno156> scratch that
#393 [06:16] <Joshie426> ?
#394 [06:16] <techno156> Mixed it up with it's FTB detection
#395 [06:16] <techno156> lo
#396 [06:16] <Joshie426> what?
#397 [06:16] <techno156> But give MultiMC a try anyway
#398 [06:17] <Joshie426> i just want to save my single player worlds. but it wont let me. i didnt know i have to spend like 2+ hours trying to fix it..
#399 [06:17] * nadir1147 [nadir1147@notlogged] has joined #minecrafthelp
#400 [06:17] <techno156> It should generate a new instance for Minecraft, which should differ from the usual place
#401 [06:18] <techno156> If there's a problem with where your single player worlds are saved, then the new place should help with the problem
#402 [06:18] <Joshie426> hmm ok
#403 [06:18] <Joshie426> what if it doesnt?
#404 [06:18] <thgilfodrol> Vlumondoxa: could you open Start menu, and type Device Manager (then open it)?
#405 [06:19] <Vlumondoxa> Sure.
#406 [06:19] <Joshie426> where would mc be located?
#407 [06:19] <Joshie426> like i opened it
#408 [06:19] <Joshie426> and theres a bunch of files and folders, but no mc launcher
#409 [06:21] * nadir1147 [nadir1147@notlogged] has quit. (Ping timeout: 195 seconds)
#410 [06:22] <thgilfodrol> Vlumondoxa: can you send a screenshot of what the window looks like?
#411 [06:23] <Joshie426> eh i give up
#412 [06:24] * Vlumondoxa [Vlumondoxa@notlogged] has quit. (Ping timeout: 195 seconds)
#413 [06:26] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#414 [06:26] <Vlumondoxa> PC had a black screen when I updated a driver XD
#415 [06:26] * Joshie426 [Joshie426@notlogged] has quit. (Ping timeout: 195 seconds)
#416 [06:27] <thgilfodrol> which driver?
#417 [06:27] <Vlumondoxa> intel graphics
#418 [06:28] <Vlumondoxa> Nvdia doesn't work anymore :p
#419 [06:28] <thgilfodrol> when did it stop working?
#420 [06:30] <Vlumondoxa> Since I got W10, but the launcher (normal) does start :o
#421 [06:30] <thgilfodrol> are you able to get into the game?
#422 [06:30] <Vlumondoxa> Have to login
#423 [06:31] <Vlumondoxa> Let me check
#424 [06:32] <Vlumondoxa> Yeah, it works!
#425 [06:32] <thgilfodrol> that's good to hear
#426 [06:33] <thgilfodrol> re: your nvidia card, though
#427 [06:33] <thgilfodrol> your dxdiag mentioned that it was disabled, which was why I wanted you to go to your device manager- to see if it could be enabled again
#428 [06:34] <Vlumondoxa> If I enable it, I get a lot of bsdods
#429 [06:34] <thgilfodrol> ah
#430 [06:34] <thgilfodrol> have you tried updating your nvidia drivers?
#431 [06:35] <Vlumondoxa> Yeah.
#432 [06:36] <thgilfodrol> did you try the drivers from asus or nvidia?
#433 [06:37] <Vlumondoxa> Nvdia.
#434 [06:38] <Vlumondoxa> Also tried Asus, same problem.
#435 [06:38] <thgilfodrol> ah, yeah, I'm not sure what could be the issue then
#436 [06:38] <Vlumondoxa> It's ok, Intel works also XD
#437 [06:39] <Vlumondoxa> Thanks for the help.
#438 [06:39] <thgilfodrol> yeah, that sucks to not have a dedicated gpu around though, hope you get it fixed
#439 [06:39] <thgilfodrol> np, sorry I couldn't help much
#440 [06:40] <Vlumondoxa> It's ok/
#441 [06:40] <Vlumondoxa> Take care!
#442 [06:41] * techno156 [techno156@notlogged] has joined #minecrafthelp
#443 [06:46] * BlackSheep1356 [BlackSheep1356@notlogged] has joined #minecrafthelp
#444 [06:46] <BlackSheep1356> hi
#445 [06:46] <thgilfodrol> hello
#446 [06:46] <BlackSheep1356> My minecraft has failed to log in to the "(SocketTimeoutException)" account. Since 8 days ago I can not log in to my account please help me please email me I bought the minecraft account is blocked so I can not enter the account email please help me
#447 [06:48] <BlackSheep1356> someone
#448 [06:48] <BlackSheep1356> help me
#449 [06:49] <thgilfodrol> ??> BlackSheep1356 error/sockets-error
#450 [06:49] <Absol> BlackSheep1356: In order to fix your issue, you need to open a Command Prompt (cmd) window as Administrator.
#451 [06:49] <Absol> BlackSheep1356: In the command prompt window, please type the following and press Enter: netsh winsock reset
#452 [06:50] <BlackSheep1356> ok
#453 [06:51] <BlackSheep1356> you try
#454 [06:53] <BlackSheep1356> I speak to restart my computer
#455 [06:53] <BlackSheep1356> I'll be back
#456 [06:57] * BlackSheep1356 [BlackSheep1356@notlogged] has joined #minecrafthelp
#457 [06:58] <BlackSheep1356> hi
#458 [06:58] <BlackSheep1356> Now gave this invalid credential error
#459 [06:59] <BlackSheep1356> help me pleas
#460 [06:59] <BlackSheep1356> I can not lose this account
#461 [06:59] <thgilfodrol> ??> BlackSheep1356 tools/hjt
#462 [06:59] <Absol> BlackSheep1356: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#463 [06:59] <Absol> BlackSheep1356: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#464 [07:02] <BlackSheep1356> ok
#465 [07:04] <BlackSheep1356> I sent
#466 [07:04] <thgilfodrol> BlackSheep1356: can you paste the link here in chat?
#467 [07:05] <BlackSheep1356> yes
#468 [07:05] <BlackSheep1356> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 11:03:11, on 02/12/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) Boot mode: Normal Running processes: C:\Users\ericd\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\Opera\41.0.2353.69_0\opera.exe C:\Program Files (x86)\Opera\41.0.2353.69_0\opera_crashreporter.exe C:\Program Files (x86)\Opera\41.0.2353.69_0\opera.e
#469 [07:05] <thgilfodrol> ??> BlackSheep1356 paste
#470 [07:05] <Absol> BlackSheep1356: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#471 [07:06] <thgilfodrol> put the log file into the link above, submit it, and then paste the link to it here in chat
#472 [07:06] <BlackSheep1356> http://paste.ubuntu.com/23567660/
#473 [07:06] <BlackSheep1356> http://paste.ubuntu.com/23567660/
#474 [07:08] <thgilfodrol> BlackSheep1356: have you tried resetting your password at https://account.mojang.com/password ?
#475 [07:09] <BlackSheep1356> I can not log in the account can not reset the password when it gave the error
#476 [07:09] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#477 [07:09] <BlackSheep1356> I can not lose this account
#478 [07:10] <thgilfodrol> BlackSheep1356: have you checked all your inboxes, spam, and junk folders in your email account(s) for the password reset email?
#479 [07:11] <BlackSheep1356> I have not changed the password for anything, please, there has to be a way for me to get my account back.
#480 [07:11] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#481 [07:11] <thgilfodrol> BlackSheep1356: do you have your transaction id?
#482 [07:11] <thgilfodrol> ??> BlackSheep1356 account/trans-id
#483 [07:11] <Absol> BlackSheep1356: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#484 [07:12] <BlackSheep1356> I do not have the translation ID because I am more than 2 years old that I have this account
#485 [07:12] <Vlumondoxa> How can I copy/paste blocks?
#486 [07:13] <BlackSheep1356> scrol mouse
#487 [07:13] <thgilfodrol> Vlumondoxa: on a vanilla singleplayer world with cheats or on a server with OP, you can use /clone
#488 [07:13] <Vlumondoxa> Hmm, playing on a realm
#489 [07:13] <thgilfodrol> Vlumondoxa: http://minecraft.gamepedia.com/Commands#clone
#490 [07:14] <thgilfodrol> should also work on a realms server, if you have OP
#491 [07:15] <BlackSheep1356> thgilfodrol Will I be able to log into my account again?
#492 [07:15] <thgilfodrol> BlackSheep1356: do you have the transaction ID from when you purchased your account?
#493 [07:16] <Vlumondoxa> So something like this?
#494 [07:16] <Vlumondoxa> ./clone 141 76 274 140 76 251 replace normal
#495 [07:16] <BlackSheep1356> It's been over 2 years since I bought this account I had the translation ID so that I now lost and the email was blocked please presya help me I can not even lose this
#496 [07:16] <Vlumondoxa> it doens't work
#497 [07:17] <thgilfodrol> Vlumondoxa: what's the error that comes up when you try?
#498 [07:18] <thgilfodrol> BlackSheep1356: unfortunately, without the transaction ID you won't be able to reset the email without access to the account, as mojang uses it to verify your ownership
#499 [07:18] <Vlumondoxa> This: http://puu.sh/sBGVu/30b87ac33c.jpg
#500 [07:19] <BlackSheep1356> But now I'm going to lose my account that takes years to conquer
#501 [07:19] <thgilfodrol> Vlumondoxa: ah, yeah, you would need to be opped to be able to use commands like /clone
#502 [07:19] <Vlumondoxa> But I own the realms server
#503 [07:20] <BlackSheep1356> But now I'm going to lose my account that takes years to conquer
#504 [07:20] <Vlumondoxa> So I am automatic op, right?
#505 [07:21] <thgilfodrol> you should be, yeah
#506 [07:22] * ysak8876 [ysak8876@notlogged] has joined #minecrafthelp
#507 [07:22] <Vlumondoxa> but when I enter an op command I have no perm
#508 [07:22] <BlackSheep1356> No world alone you need to put cheats
#509 [07:23] <BlackSheep1356> After putting you can execute commands
#510 [07:23] * ysak8876 [ysak8876@notlogged] has quit. (Client Quit)
#511 [07:24] <BlackSheep1356> thgilfodrol There is no way I can get my account, please do not ask me.
#512 [07:24] <thgilfodrol> Vlumondoxa: if you go to configure realms, and click on players, what do you see?
#513 [07:25] <thgilfodrol> BlackSheep1356: without your transaction ID, you won't be able to recover a lost account
#514 [07:25] <Vlumondoxa> thgilfodrol: nobody
#515 [07:26] <Vlumondoxa> Now I've added my girlfriend
#516 [07:26] <Vlumondoxa> And opped her, can't invite myself
#517 [07:26] <BlackSheep1356> More like I can not log in only I have access I do not pass to anyone now I lost everything I conquered I spent a lot of money with the account
#518 [07:27] <thgilfodrol> I'm not sure what could be preventing you from using /clone on your own realm
#519 [07:28] <thgilfodrol> BlackSheep1356: when you say that only you have access- what is it that you mean you have access to?
#520 [07:29] <Vlumondoxa> thgilfodrol: why not?
#521 [07:30] <BlackSheep1356> I said that I do not pass the account to anyone she is so mine and so I can log in there is no way someone has changed the email or a password
#522 [07:31] <thgilfodrol> is your girlfriend able to use /clone?
#523 [07:31] <Vlumondoxa> Let me ask if she can come on
#524 [07:32] <thgilfodrol> ??> BlackSheep1356 login/throttle
#525 [07:32] <Absol> BlackSheep1356: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#526 [07:32] <Absol> BlackSheep1356: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#527 [07:32] <thgilfodrol> damn, I'm not thinking straight; that's probably the issue @ BlackSheep1356
#528 [07:34] <BlackSheep1356> I did not understand
#529 [07:35] <thgilfodrol> BlackSheep1356: because you've likely entered incorrect details too many times, you can't log in for the next 3 hours
#530 [07:35] <thgilfodrol> wait 3 hours, reset the password, and try logging in again
#531 [07:35] <BlackSheep1356> It's not like email and password is wrong because I'm putting it right and only I have access to my account
#532 [07:36] <BlackSheep1356> But it's been 9 days since I can not log into my account
#533 [07:39] * martimfenom [martimfenom@notlogged] has joined #minecrafthelp
#534 [07:39] <thgilfodrol> BlackSheep1356: reset your password in 3 hours and try again- if it doesn't send you an email, your only option would be to email mojang with your transaction id
#535 [07:40] * jessiekil010 [jessiekil010@notlogged] has joined #minecrafthelp
#536 [07:40] <jessiekil010> hello is their any one that could help me ?
#537 [07:40] <thgilfodrol> jessiekil010, hi
#538 [07:41] <jessiekil010> hello i requested a password change but dont get any email ...
#539 [07:41] <BlackSheep1356> Since I have been able to translate ID for more than 2 years I have this account and the email was blocked
#540 [07:42] <thgilfodrol> jessiekil010: check all of your email accounts, along with the spam/junk folders
#541 [07:42] <jessiekil010> already did :/
#542 [07:43] <thgilfodrol> jessiekil010: how long has it been since you've requested a password change?
#543 [07:43] * martimfenom [martimfenom@notlogged] has quit. (Client Quit)
#544 [07:43] <jessiekil010> 10 mins orso i got a link i changed the password but when i try to lgin with new password it says password or user id invalid :S
#545 [07:44] * lucas [lucas@notlogged] has joined #minecrafthelp
#546 [07:44] <thgilfodrol> ??> jessiekil010 login/throttle
#547 [07:44] <Absol> jessiekil010: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#548 [07:44] <Absol> jessiekil010: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#550 [07:45] <BlackSheep1356> Since I have been able to translate ID for more than 2 years I have this account and the email was blocked
#551 [07:45] <jessiekil010> so i get closed out becouse i want to login and the system is fucking up the eamil great !
#552 [07:45] <Absol> jessiekil010: Please keep it civil
#553 [07:46] <jessiekil010> :s
#554 [07:46] * lucas [lucas@notlogged] has joined #minecrafthelp
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#556 [07:47] * leeanne [leeanne@notlogged] has joined #minecrafthelp
#557 [07:47] <BlackSheep1356> But nobody can help me
#558 [07:48] <leeanne> it won't let me come off of demo.
#559 [07:48] * hussein [hussein@notlogged] has joined #minecrafthelp
#560 [07:48] <thgilfodrol> leeanne: make sure you've logged into the correct account
#561 [07:48] * murad [murad@notlogged] has joined #minecrafthelp
#562 [07:48] <murad> zzx
#563 [07:48] <murad> zzx
#564 [07:49] * murad [murad@notlogged] has left #minecrafthelp
#565 [07:49] <leeanne> i have deffinetly logged on to the correct account, i've checked many times.
#566 [07:49] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#567 [07:49] <Vlumondoxa> Someone good with redstone XD?
#568 [07:49] <leeanne> i've bought the game.
#569 [07:50] <thgilfodrol> leeanne: when did you buy the game?
#570 [07:50] <leeanne> about january?
#571 [07:50] <Andrio> Vlumondoxa, why?
#572 [07:50] <leeanne> i've came off of it for a while.
#573 [07:51] * spiko123 [spiko123@notlogged] has joined #minecrafthelp
#574 [07:52] <Vlumondoxa> Andrio: because I need something with redstone what I don't get working
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#576 [07:53] <BlackSheep1356> Thank you for attention.
#577 [07:53] <BlackSheep1356> Thank you for attention.
#578 [07:53] <BlackSheep1356> aff
#579 [07:53] <leeanne> hello?
#580 [07:53] <Vlumondoxa> I want use one button to open 2 iron doors
#581 [07:54] <thgilfodrol> leeanne: what was your username?
#582 [07:54] <leeanne> why?
#583 [07:55] <Andrio> Vlumondoxa, what's the problem?
#584 [07:55] <leeanne> xKingKylie
#585 [07:55] <Vlumondoxa> Well, I want use one button to open 2 iron doors so you can enter more awesome
#586 [07:55] <Vlumondoxa> But idk how to make the redstone
#587 [07:56] <thgilfodrol> leeanne: was that your original username?
#588 [07:56] <leeanne> xKingKylie that was the original.
#589 [07:56] <thgilfodrol> it seems it was changed to "gosquare" on august 30, 2016
#590 [07:56] <Andrio> Vlumondoxa, just wire the button to both doors?
#591 [07:56] * BlackSheep1356 [BlackSheep1356@notlogged] has quit. (Ping timeout: 195 seconds)
#592 [07:56] <leeanne> that's incorrect.
#593 [07:57] <leeanne> well i haven't changed it.
#594 [07:57] * Flpedersen [Flpedersen@notlogged] has joined #minecrafthelp
#595 [07:57] <Vlumondoxa> Button does only one door
#596 [07:57] * Flpedersen [Flpedersen@notlogged] has quit. (Client Quit)
#597 [07:58] <Andrio> Does the other door move at all?
#598 [07:58] <thgilfodrol> leeanne: just to confirm, you've never changed your name, right?
#599 [07:58] <leeanne> correct.
#600 [07:59] <thgilfodrol> this is a list of the people who have/have had the username: https://namemc.com/s/xKingKylie
#601 [07:59] <Vlumondoxa> It does, with another button
#602 [07:59] <Vlumondoxa> I can invite you to my server so you can see?
#603 [07:59] <thgilfodrol> leeanne: if it wasn't you who changed the name, contact mojang support with your transaction id
#604 [08:00] <thgilfodrol> ??> leeanne account/send-email
#605 [08:00] <Absol> leeanne: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#606 [08:00] <Absol> leeanne: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#607 [08:00] <leeanne> thank you for your help
#608 [08:00] * spiko123 [spiko123@notlogged] has quit. (Quit: Web client closed)
#609 [08:00] <thgilfodrol> ??> leeanne account/trans-id
#610 [08:00] <Absol> leeanne: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#611 [08:00] <thgilfodrol> np, good luck with the recovery process
#612 [08:00] <Vlumondoxa> Andrio: Would that be helpfull?
#613 [08:01] <Andrio> Vlumondoxa, all right.
#614 [08:01] <thgilfodrol> finally time to hit the hay
#615 [08:02] <Vlumondoxa> Andrio: invited you to my realm
#616 [08:04] * Chesh_01 [Chesh_01@notlogged] has joined #minecrafthelp
#617 [08:04] <Vlumondoxa> So if you can join it and maybe help? X3
#618 [08:04] <Chesh_01> Anybody know how to create a free Minecraft PC server?
#619 [08:05] <Andrio> Vlumondoxa, I didn't get your invite
#620 [08:05] <Vlumondoxa> What is your mc name?
#621 [08:05] * leeanne [leeanne@notlogged] has quit. (Quit: Web client closed)
#622 [08:05] <Andrio> Vlumondoxa: Andrio_Celos
#623 [08:06] <Vlumondoxa> Invited XD
#624 [08:06] <Chesh_01> Anybody know how to create a free Minecraft PC server?!
#625 [08:06] <Chesh_01> Forever
#626 [08:06] <Andrio> ??> Chesh_01 MP/server-setup
#627 [08:06] <Absol> Chesh_01: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#628 [08:07] <Chesh_01> Ok
#629 [08:07] <Andrio> You can also use Minecraft Realms instead of hosting your own, though that's not free.
#630 [08:11] <Chesh_01> Ok ty
#631 [08:25] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#632 [08:30] * greenyterror [greenyterror@notlogged] has joined #minecrafthelp
#633 [08:30] <greenyterror> i cant change my password?
#634 [08:30] <urielsalis> greenyterror, what happens when you tryt?
#635 [08:30] <greenyterror> i put my email in and i dont get an email?
#636 [08:31] <urielsalis> ??> greenyterror account/send-email
#637 [08:31] <Absol> greenyterror: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#638 [08:31] <Absol> greenyterror: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#652 [09:14] <Testgun74> kicked from the server
#653 [09:15] <Testgun74> every time when i join to a server and hit an other Player i was kicked from the server.
#654 [09:15] <Testgun74> and if iam an longer time on the server the same
#655 [09:16] * LeprehaunHunter [LeprehaunHunter@notlogged] has joined #minecrafthelp
#656 [09:16] <Testgun74> every time when i join to a server and hit an other Player i was kicked from the server.
#657 [09:16] <Testgun74> and if iam an longer time on the server the same
#658 [09:17] * LeprehaunHunter [LeprehaunHunter@notlogged] has quit. (Client Quit)
#659 [09:17] * Testgun74 [Testgun74@notlogged] has quit. (Client Quit)
#660 [09:18] * Testgun74 [Testgun74@notlogged] has joined #minecrafthelp
#661 [09:18] <Testgun74> very time when i join to a server and hit an other Player i was kicked from the server. and if iam an longer time on the server the same
#662 [09:22] * Lisimba [Lisimba@notlogged] has joined #minecrafthelp
#663 [09:22] <Testgun74> hello
#664 [09:26] * Thomas [Thomas@notlogged] has joined #minecrafthelp
#665 [09:27] <Thomas> https://gyazo.com/3cddfabce9a35a14065552e770ea6ddf
#666 [09:27] * Thomas is now known as Guest80922
#667 [09:29] * Testgun74_ [Testgun74_@notlogged] has joined #minecrafthelp
#668 [09:30] * Wookysson [Wookysson@notlogged] has joined #minecrafthelp
#669 [09:30] <Wookysson> hi there
#670 [09:30] <Testgun74_> everry time i was kicked from the server pls jelp
#671 [09:30] <Testgun74_> help*
#672 [09:31] <Wookysson> i just inbstalled the game, but every time i start a game it crash...
#673 [09:31] <urielsalis> ??> Wookysson launcher/crash-log
#674 [09:31] <Absol> Wookysson: We need to see your crash log, which appears after a crash.
#675 [09:31] <Absol> Wookysson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#676 [09:33] * rolandox675 [rolandox675@notlogged] has joined #minecrafthelp
#677 [09:33] * Sabr_94 [Sabr_94@notlogged] has joined #minecrafthelp
#678 [09:33] <Testgun74_> http://paste.ubuntu.com/23568128/
#679 [09:33] * Sabr_94 [Sabr_94@notlogged] has quit. (Client Quit)
#680 [09:33] <urielsalis> ??> Testgun74_ irc/multitasking
#681 [09:33] <Absol> Testgun74_: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#682 [09:33] <Testgun74_> but is ist every time the same crash log
#683 [09:34] <Testgun74_> istnt*
#684 [09:34] <Testgun74_> my name in thos
#685 [09:35] <Testgun74_> this log is mr_minefreak97
#686 [09:36] <Wookysson> nevermind
#687 [09:36] * Wookysson [Wookysson@notlogged] has quit. (Quit: Web client closed)
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#695 [09:41] * Guest80922 [Guest80922@notlogged] has quit. (Ping timeout: 195 seconds)
#696 [09:41] * mr_minefreak97 [mr_minefreak97@notlogged] has joined #minecrafthelp
#697 [09:41] <mr_minefreak97> every time when i join to a server and hit an other player i was kicked from the server
#698 [09:42] <mr_minefreak97> and if i am a longer time on the server i was kicked too
#699 [09:45] * Manuvollfifing [Manuvollfifing@notlogged] has joined #minecrafthelp
#700 [09:45] <Manuvollfifing> help i forget my e mail
#701 [09:45] * SrTherry [SrTherry@notlogged] has joined #minecrafthelp
#702 [09:46] <urielsalis> ??> Manuvollfifing account/forgot-email
#703 [09:46] <Absol> Manuvollfifing: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#706 [09:51] * UltamitHDXPROYT [UltamitHDXPROYT@notlogged] has joined #minecrafthelp
#707 [09:51] * mr_minefreak97 [mr_minefreak97@notlogged] has quit. (Ping timeout: 195 seconds)
#708 [09:51] <UltamitHDXPROYT> hi
#709 [09:51] * UltamitHDXPROYT [UltamitHDXPROYT@notlogged] has joined #minecrafthelp
#710 [09:52] <UltamitHDXPROYT> hello
#711 [09:52] * UltamitHDXPROYT [UltamitHDXPROYT@notlogged] has quit. (Client Quit)
#712 [09:54] * Szalony27 [Szalony27@notlogged] has joined #minecrafthelp
#713 [09:54] <Szalony27> Hello
#714 [09:55] <Szalony27> Minecraft usernames
#715 [09:55] <Szalony27> Well, I can not log in to your account
#716 [09:56] * Szalony27 [Szalony27@notlogged] has quit. (Client Quit)
#717 [09:56] * Szalony27 [Szalony27@notlogged] has joined #minecrafthelp
#718 [09:56] * nessie [nessie@notlogged] has joined #minecrafthelp
#719 [09:57] <Szalony27> Hi, I can not log in to your account
#720 [09:57] <nessie> Ah yes, try my password: hunter2
#721 [09:58] <Szalony27> I log into Minecraft?
#722 [09:59] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#723 [09:59] <urielsalis> nessie, I only see asteriks
#724 [09:59] <Vlumondoxa> Andrio?
#725 [10:00] <Szalony27> Hi, I can not log in to my account
#726 [10:00] <nessie> urielsalis: Doesn't look like asterisks to me
#727 [10:00] <urielsalis> Szalony27, what happens when you try?
#728 [10:00] <urielsalis> nessie, <nessie> Ah yes, try my password: *******
#729 [10:00] <Vlumondoxa> How did you make it, because placing the dirt broked all stuff
#730 [10:00] <nessie> Oh, really?
#731 [10:00] <urielsalis> Vlumondoxa, looks like Andrio is away right now
#732 [10:01] <Szalony27> Wait a minute
#733 [10:01] * Chromaryu [Chromaryu@notlogged] has joined #minecrafthelp
#734 [10:01] <Vlumondoxa> urielsalis: damn :(
#735 [10:01] <urielsalis> A wild Chromaryu appears
#736 [10:02] <Vlumondoxa> He did some redstone for me, but it's broken again
#737 [10:02] <Vlumondoxa> And idk how to fix it now
#738 [10:02] <Szalony27> Infrared login crashes in a larger window :(
#739 [10:03] * Wolf568 [Wolf568@notlogged] has joined #minecrafthelp
#740 [10:04] <Vlumondoxa> And I can't copy stuff meh.
#741 [10:04] <Vlumondoxa> Why doesn't copy/paste work? :s
#742 [10:05] <Szalony27> wait 30 seconds
#743 [10:09] <Szalony27> dont
#744 [10:09] <Szalony27> work
#745 [10:10] <Vlumondoxa> Okay I hate minecraft
#746 [10:10] <Vlumondoxa> Redstone doesn't work when you place dirt, can't copy and paste stuff.
#747 [10:10] <Wolf568> my minecraft has some wierd graphics do you know to fix them http://imgur.com/a/Jt54a
#748 [10:10] <urielsalis> Wolf568, lower your FOV to something like 90 and disable that resource pack
#749 [10:11] <Szalony27> But I am speaking about the launcher did not want me to log
#750 [10:11] <Wolf568> there are no texture pack
#751 [10:11] <urielsalis> Wolf568, you are using a resource pack
#752 [10:12] <pie_flavor> Vlumondoxa: wat
#753 [10:12] <Wolf568> no it my minecraft it glithed out i swear
#754 [10:13] <Vlumondoxa> pie_flavor: wat?
#755 [10:15] <nessie> Wolf568: Do you use OptiFine?
#756 [10:15] <Wolf568> no
#757 [10:15] <Wolf568> im just vanilla every thing no optifine no texture pack
#758 [10:17] <urielsalis> Wolf568, in your screenshot you are using a resource pack
#759 [10:17] <Wolf568> I SWEAR IM NOT
#760 [10:17] <urielsalis> Wolf568, hold F3 + C for 10 seconds till a crash report is thrown
#761 [10:17] <urielsalis> Wolf568, then give us the log
#762 [10:17] <Vlumondoxa> fuck minecraft
#763 [10:17] <Absol> Vlumondoxa: Please keep it civil
#764 [10:17] <Wolf568> okay
#765 [10:18] <Vlumondoxa> All operator commands give a no permission
#766 [10:18] <Vlumondoxa> and how can I stop the fucking rain?
#767 [10:18] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#768 [10:18] <urielsalis> Vlumondoxa, that means you have to enable cheats in your world
#769 [10:18] <urielsalis> lol
#770 [10:18] * Szalony27 [Szalony27@notlogged] has quit. (Ping timeout: 195 seconds)
#771 [10:18] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#772 [10:18] <Vlumondoxa> Vlumondoxa was kicked from #minecrafthelp by Absol [Keep it civilized, you are just a human being]
#773 [10:18] <Vlumondoxa> FUCK OFF
#774 [10:18] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#775 [10:18] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#776 [10:18] <Vlumondoxa> KICK YOUR MOTHER
#777 [10:19] <urielsalis> Vlumondoxa, absol is a bot
#778 [10:19] <urielsalis> ??> Vlumondoxa scold/respect
#779 [10:19] <Vlumondoxa> I DON'T CARE ABOUT A FUCKING BOT
#780 [10:19] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#781 [10:19] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#782 [10:19] <Vlumondoxa> STOP DOING THAT
#783 [10:19] <Wolf568> http://paste.ubuntu.com/23568271/
#784 [10:19] <urielsalis> ??> Vlumondoxa scold/attitude
#785 [10:19] <Absol> Vlumondoxa: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#786 [10:19] <Absol> Vlumondoxa: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#787 [10:20] <urielsalis> Vlumondoxa, you are getting kicked for swearing
#788 [10:20] <urielsalis> Wolf568, it might be a server resource pack
#789 [10:21] <urielsalis> Wolf568, can you try in mctest.ae97.net
#790 [10:21] <Wolf568> nope ill do it in survival
#791 [10:22] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#792 [10:23] * Nesty [Nesty@notlogged] has joined #minecrafthelp
#793 [10:23] <Vlumondoxa> Absol STOP KICKING ME!
#794 [10:24] <Nesty> Hello i have problem with login to minecraft and reset password doesnt work for many attemps
#795 [10:24] <Vlumondoxa> FOR NO FU-CKING REASON
#796 [10:24] <Nesty> can you help me
#797 [10:24] <Vlumondoxa> Nesty: SOLUTION IS TO KILL YOURSELF
#798 [10:24] <urielsalis> Vlumondoxa, stop or you will be removed
#799 [10:24] <urielsalis> ??> Nesty login/throttle
#800 [10:24] <Absol> Nesty: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#801 [10:24] <Absol> Nesty: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#802 [10:25] <Vlumondoxa> urielsalis: BECAUSE WHAT?
#803 [10:25] <Vlumondoxa> GIVE ME A FUCKING REASON
#804 [10:25] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#805 [10:25] <Nesty> sorry my brother have this problem but thank for flame me :D
#806 [10:25] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#807 [10:25] <urielsalis> Vlumondoxa, Swearing, Telling people to kill themselves, bad attitude, caps
#808 [10:25] <Vlumondoxa> STOP KICKING
#809 [10:25] <urielsalis> ??> Vlumondoxa scold/shout
#810 [10:25] <Vlumondoxa> I'M GONNA KILL THAT GUY WHO KICKS ME
#811 [10:25] <Absol> Vlumondoxa: There is no need to yell. The acoustics in here are wonderful.
#812 [10:25] <Nesty> thank you Absol :)
#813 [10:25] <urielsalis> ?? bot
#814 [10:25] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#815 [10:25] * urielsalis tips hat
#815 [10:26] <Vlumondoxa> ?? FUCK THE BOT
#816 [10:26] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#817 [10:26] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#818 [10:26] <Vlumondoxa> WTF
#819 [10:26] <Vlumondoxa> WHY DOES HE KEEP KICKING ME
#820 [10:26] <urielsalis> Vlumondoxa, because you keep swearing
#821 [10:26] <urielsalis> Vlumondoxa, stop with the caps and calm down
#822 [10:26] <Wolf568> http://imgur.com/7LXVoer
#823 [10:26] <Vlumondoxa> I AM CALM
#824 [10:27] <Wolf568> single player
#825 [10:27] <Vlumondoxa> I AM PRESSING SHIFT NOT USING CAPS
#826 [10:27] <urielsalis> Vlumondoxa, you are not
#827 [10:27] <Vlumondoxa> YES I AM
#828 [10:27] <urielsalis> ??> Wolf568 win/reinst
#829 [10:27] <Absol> Wolf568: You may need to reinstall the locally installed files that Minecraft puts into place.
#830 [10:27] <Absol> Wolf568: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#831 [10:27] <Wolf568> ???
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#833 [10:28] <Wolf568> i did that and tats how it became
#834 [10:28] <Vlumondoxa> Wolf568: SOLUTION IS TO KILL YOURSELF
#835 [10:28] <Wolf568> whay cant you ban this guy
#836 [10:29] <Vlumondoxa> Wolf568: KILL YOURSELF FUCKING LOSER
#837 [10:29] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#838 [10:29] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#839 [10:29] <Vlumondoxa> STOP KICKING
#840 [10:29] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#841 [10:29] <Vlumondoxa> Thisguy_: KILL YOURSELF
#842 [10:29] <Wolf568> but stop swearing stop bing rude if you dont know how to play go watch vids you noob
#843 [10:29] <Thisguy_> What?
#844 [10:30] <Vlumondoxa> Wolf568: KILL YOURSELF PLEASE.
#845 [10:30] <Thisguy_> You seem angry, friend.
#846 [10:30] <Vlumondoxa> YOU ARE LIKE DONALD TRUMP: A FAT LOSER
#847 [10:30] <Vlumondoxa> Thisguy_: NOPE. :-)
#848 [10:30] <Thisguy_> What happened to you that made you want to say these things?
#849 [10:30] <Thisguy_> What happened to you that made you want to say these things?
#850 [10:31] * Vlumondoxa [Vlumondoxa@notlogged] has left #minecrafthelp
#851 [10:31] <Thisguy_> Okay, goodbye.
#852 [10:31] <urielsalis> finally he left
#853 [10:31] <urielsalis> sorry for that Thisguy_ and Wolf568
#854 [10:31] <urielsalis> Thisguy_, what is your issue?
#855 [10:31] <Thisguy_> I like hanging out here!
#856 [10:31] <urielsalis> Thisguy_, cool :)
#857 [10:31] <Thisguy_> ;)
#858 [10:32] <Wolf568> i took all the files out it still the same
#859 [10:33] <urielsalis> Wolf568, using Absol instructions?
#860 [10:33] <Wolf568> yes
#861 [10:34] <urielsalis> Wolf568, hmm, and you are in singleplayer right?
#862 [10:34] <Wolf568> ye
#863 [10:34] <urielsalis> Wolf568, lets try something. Set Mipmap to 0 and VBO to On in video settings
#864 [10:35] <Wolf568> THANK YOU SO MUCH
#865 [10:35] * urielsalis tips hat
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#868 [10:39] <Thisguy_> urielsalis: http://i.imgur.com/zKdfqDP.jpg
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#870 [10:41] <urielsalis> Thisguy_, lol
#871 [10:41] * urielsalis tips fedora
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#873 [10:42] <OneAndOnly> I was wondering if anyone else has run into this problem. Im using client version 1.11 (windows 7)and all mobs are invisble. all ws working fine before IO got the latest version and now even older versions 1.10 and 1.10.2 have the same problem.....
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#876 [10:43] <urielsalis> OneAndOnly, they are there but are invisible?
#877 [10:43] <urielsalis> OneAndOnly, or not there?
#878 [10:43] <OneAndOnly> there but invisible
#879 [10:44] <OneAndOnly> can see shadows and hit them etc
#880 [10:44] <urielsalis> OneAndOnly, like you can hear them and everthing? thats really weird
#881 [10:44] * gramerpuma12gr [gramerpuma12gr@notlogged] has quit. (Ping timeout: 195 seconds)
#882 [10:44] <urielsalis> OneAndOnly, you are using any resource pack:?
#883 [10:44] <OneAndOnly> yeah can hear everything also
#884 [10:44] <OneAndOnly> no resource packs
#885 [10:45] <urielsalis> OneAndOnly, mods?
#886 [10:45] * ok [ok@notlogged] has quit. (Ping timeout: 195 seconds)
#887 [10:46] <OneAndOnly> no nothing at all other than the game as is, its my 8yr old daughter that plays it so I keep it as simple as possible for her
#888 [10:46] <urielsalis> OneAndOnly, can you try setting mipmap to 0 and VBO to On in video settings?
#889 [10:46] <OneAndOnly> ok will do back in a sec
#890 [10:49] <OneAndOnly> Urielsalis, still the same
#891 [10:49] <urielsalis> OneAndOnly, hmm
#892 [10:50] <urielsalis> OneAndOnly, one moment
#893 [10:50] <mattym> ??> OneAndOnly win/reinst
#894 [10:50] <Absol> OneAndOnly: You may need to reinstall the locally installed files that Minecraft puts into place.
#895 [10:50] <Absol> OneAndOnly: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#896 [10:50] <mattym> OneAndOnly, Try the instructions Absol wrote to you.
#897 [10:51] <OneAndOnly> Absol, Mattym and Urielsalis, will try that on the appdata .... tried that before and it didn't work ... but I'll give it a go again
#898 [10:54] <OneAndOnly> Absol, Mattym and Urielsalis, still the same results unfortunatley
#899 [10:55] <urielsalis> ??> OneAndOnly win/dxdiag
#900 [10:55] <Absol> OneAndOnly: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#901 [10:55] <OneAndOnly> Absol, Will give a go cheers
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#904 [10:58] <OneAndOnly> Absol, pasted to http://paste.ubuntu.com/23568424/
#905 [10:58] <urielsalis> OneAndOnly, one moment
#906 [10:58] <urielsalis> OneAndOnly, download and install support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#907 [11:00] * tremus [tremus@notlogged] has joined #minecrafthelp
#908 [11:00] <tremus> hola
#909 [11:00] <tremus> necesito ayuda
#910 [11:00] <urielsalis> tremus, english pleasde
#911 [11:00] <tremus> hello
#912 [11:00] <urielsalis> hi tremus, what is your issue? :)
#913 [11:01] <tremus> i need help
#914 [11:01] <urielsalis> tremus, with?
#915 [11:02] <tremus> NullPointerException:
#916 [11:02] <tremus> that my problem
#917 [11:02] <urielsalis> tremus, what antivirus you have?
#918 [11:02] <tremus> i have windows 10
#919 [11:03] <urielsalis> ??> tremus tools/hjt
#920 [11:03] <Absol> tremus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#921 [11:03] <Absol> tremus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#922 [11:03] <tremus> actually in not installe the antivirus yet
#923 [11:03] <urielsalis> tremus, in that case,
#924 [11:03] <urielsalis> ??> tremus win/reinst
#925 [11:03] <Absol> tremus: You may need to reinstall the locally installed files that Minecraft puts into place.
#926 [11:03] <Absol> tremus: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#927 [11:07] <OneAndOnly> Absol, Mattym and Urielsalis, thank you updating the drives seems to have fixed the issue, quick look at the game and all seems well. Will reboot and try to make sure. Thanks for all your help.
#928 [11:07] * urielsalis tips hat
#928 [11:10] * Vlumondoxa [Vlumondoxa@notlogged] has joined #minecrafthelp
#929 [11:10] <Vlumondoxa> WOWA
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#931 [11:11] <Vlumondoxa> I WAS KICKED WHILE I WAS EATING
#932 [11:11] <Vlumondoxa> WEEEEEEEEEEEEEEEEEEEEEEEEHOOOOOOOOOOOOOOO
#933 [11:11] <urielsalis> Vlumondoxa, stop
#934 [11:11] <Vlumondoxa> WHY DID I GET KICKED? FOR BEING AFK
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#936 [11:12] <urielsalis> Vlumondoxa, you didnt get kicked for being AFK. You got kicked for swearing, telling people to kill themselves and being rude
#937 [11:12] <Vlumondoxa> I AM NOT RUDE
#938 [11:12] <Vlumondoxa> YOU ARE RUDE
#939 [11:12] <Vlumondoxa> AND DONT SAY THAT I NEED TO KILL MYSELF!
#940 [11:12] <Vlumondoxa> THAT IS NOT NICE!
#941 [11:13] <urielsalis> Vlumondoxa, you were saying that to other people. Now, you have any minecraft related issue?
#942 [11:13] <Vlumondoxa> YES FUCKING REDSTONE DOESNT WORK ANYMORE
#943 [11:13] * Absol kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Keep it civilized, you are just a human being)
#944 [11:13] <urielsalis> sigh
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#946 [11:13] <Vlumondoxa> HOW CAN I SHARE MY PROBLEM
#947 [11:13] <Vlumondoxa> IF I GET KICKED EVERY SIGNLE TIME
#948 [11:13] <urielsalis> Vlumondoxa, not swearing and without caps
#949 [11:14] <Vlumondoxa> I DON'T SWEAR
#950 [11:14] <Vlumondoxa> AND MY CAPSLOCK IS OFF
#951 [11:14] <Vlumondoxa> REDSTONE DOESNT WORK IN MINECRAFT
#952 [11:14] <Vlumondoxa> CANT COPY AND PASTE STUFF
#953 [11:15] <urielsalis> Vlumondoxa, can you please stop writting in caps?
#954 [11:15] <Vlumondoxa> I DON'T USE CAPS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#955 [11:16] * DopeGhoti kicked Vlumondoxa from #minecrafthelp (Reason: lumondoxa :Aaaand stay out.)
#956 [11:16] <urielsalis> DopeGhoti, also set ban for webchat@80.61.74.114
#957 [11:16] <urielsalis> Thanks :)
#958 [11:17] <DopeGhoti> \o
#959 [11:18] <tremus> and continue with error NullPointerException: null
#960 [11:18] <urielsalis> ??> tremus tools/hjt
#961 [11:19] <Absol> tremus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#962 [11:19] <Absol> tremus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#963 [11:24] <tremus> some vary speak spanish ?
#964 [11:24] <urielsalis> tremus, we try to help in english so everyone understands
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#967 [11:26] <tremus> do you want to conect to my computer for teamviwer ?
#968 [11:27] * EcK_evilmau5 [EcK_evilmau5@notlogged] has joined #minecrafthelp
#969 [11:27] <EcK_evilmau5> Hola
#970 [11:27] <EcK_evilmau5> Hi
#971 [11:27] <tremus> hola
#972 [11:27] <urielsalis> hi EcK_evilmau5, english please
#973 [11:28] <EcK_evilmau5> Hi, how are you?
#974 [11:28] <urielsalis> tremus, we try not to connect using teamviewer unlesss is the last resort
#975 [11:28] <tremus> urielsalis
#976 [11:28] <urielsalis> EcK_evilmau5, fine, and you?
#977 [11:28] <EcK_evilmau5> Im fine
#978 [11:28] <EcK_evilmau5> I wanna tell you one thing
#979 [11:29] <tremus> i have teamviwer do you wanna conect to my computer and fix the problem
#980 [11:29] <urielsalis> ??> tremus tools/teamviewer/send-info
#981 [11:29] <Absol> tremus: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#982 [11:29] <tremus> ok
#983 [11:30] <EcK_evilmau5> Hi?
#984 [11:30] <urielsalis> hi EcK_evilmau5
#985 [11:31] <tremus> id 541 759 518
#986 [11:31] <urielsalis> tremus, wait
#987 [11:31] <urielsalis> tremus, dont post the password here
#988 [11:31] <urielsalis> tremus, pm me to me using the instructiosn Absol gave you
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#991 [11:32] <EcK_evilmau5> Mi minecraft
#992 [11:32] <EcK_evilmau5> Helpme
#993 [11:33] <urielsalis> EcK_evilmau5, with?
#994 [11:34] <EcK_evilmau5> My minecraft will not start me
#995 [11:35] <urielsalis> EcK_evilmau5, what happens when you try?
#996 [11:35] <EcK_evilmau5> Start it
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#1014 [12:14] <borch> Hello, someone help please? My son can not access to his Minecraft account.
#1015 [12:15] <urielsalis> borch, what happens when he tries?
#1016 [12:15] <borch> This is the message he gets "Error! Unknown e-mail address or password. "
#1017 [12:15] * kuba66643 [kuba66643@notlogged] has joined #minecrafthelp
#1018 [12:15] <borch> Even though he got a mail that one of his password was compromised, so we changed the one on mojang.com
#1019 [12:15] <borch> he still cant enter
#1020 [12:15] * LasmalTryharden [LasmalTryharden@notlogged] has joined #minecrafthelp
#1021 [12:16] <borch> should i buy another account?
#1022 [12:16] <urielsalis> borch, no
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#1024 [12:16] <urielsalis> borch, did you tried to reset your password?
#1025 [12:16] <borch> Yes. I went to "Forgot password?" https://account.mojang.com/password here. And i get the e-mail and i change the password and everything.
#1026 [12:17] <borch> But he still can not play
#1027 [12:17] <urielsalis> ??> borch login/throttle
#1028 [12:17] <Absol> borch: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1029 [12:17] <Absol> borch: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1030 [12:18] <borch> You guys have been very helpful. I will tell him that. Thanks a lot
#1031 [12:18] * urielsalis tips hat
#1031 [12:18] * urielsalis tips hat
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#1033 [12:23] <nickname> ]
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#1038 [12:40] <Nezraddin> Hello *waves* Quick question: is there an email-adress for reporting e-mail adresses that might connect to stolen accounts? (I don't really find any informations to this in the support-part)
#1039 [12:40] <mattym> Nezraddin, No
#1040 [12:40] <urielsalis> Nezraddin, you might try to email Mojang
#1041 [12:40] <mattym> urielsalis, That would be a waste of his and the support teams time.
#1042 [12:40] <Nezraddin> Alright, I might try that then. Thank you.
#1043 [12:51] * Xzayler [Xzayler@notlogged] has joined #minecrafthelp
#1044 [12:53] <Xzayler> Hello, I can't log into my Mojang account. From one day to another my password has been reset due to suspicious activity. I followed the link in the e-mail and made a new password
#1045 [12:53] <Xzayler> after that, i succefully logged into my new account
#1046 [12:53] <Xzayler> but when I tried to log in through the launcher, it wouldn't let me, so I went back to Mojang and I tried to log in again
#1047 [12:53] <Xzayler> but this time it didn't work
#1048 [12:54] <Xzayler> this whole process happened multiple times, now I cant change my password any longer due to "too many reset attempts"
#1049 [12:56] <Xzayler> NEVERMIND! it somehow works now
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#1052 [13:01] <Shek> I bought Minecraft for Xbox 360 a few months ago . My disk is not working . What options do I have short of buying a new copy of the game?
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#1054 [13:07] <Nezraddin> Just to be sure that I didn't fall into a trap now: the "/dispute/emailchange" is an actual official website under account'dot'mojang, right? Not a scamming site?
#1055 [13:08] * joly9 [joly9@notlogged] has quit. (Client Quit)
#1056 [13:09] <stupid3700> Nezraddin: How were you linked to this page?
#1057 [13:09] <Lord_Ralex> Nezraddin, read the entire URL of it, if it goes to something under mojang, then it would be
#1058 [13:09] <Nezraddin> Technically in the email that told me that my accounts email was changed. But of course I didn't click the link but searched through google for this dispute site
#1059 [13:09] <Lord_Ralex> /dispute/emailchange sounds like a valid endpoint
#1060 [13:10] <Lord_Ralex> But that's also common on a lot of sites.
#1061 [13:10] <Nezraddin> Okay, checked tripple-times that the beginning was alright. Then I guess I got lucky to not fall into a trap :)
#1062 [13:10] <Lord_Ralex> You would have to see who sent that email (and validate the entire header stuff), then check the link itself and all of that
#1063 [13:12] <Nezraddin> Well it came from "noreply@mojang.com", but in general I never trust emails no matter how official they look ^^"
#1064 [13:13] <Lord_Ralex> That's why i said headers and all that
#1065 [13:13] <Lord_Ralex> But yeah, you're being cautious, which is good
#1066 [13:14] <Nezraddin> Cautious... I like that word. I would call myself more paranoid in such things. Heh ^^"
#1067 [13:14] <Nezraddin> but it seems all fine... at least I got my account back before it went downhill. Hate such thiefs :(
#1068 [13:16] <Nezraddin> Thank you again for the fast help :) guess I will find something to calm myself down again *waves* Bye :]
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#1071 [13:17] <barkeree> I keep trying to pull up my game but it keeps crashing before i can get anywhere with it
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#1073 [13:20] <heningto> Hello, I'm looking for help logging in on one PC. Brand new PC i bought for my son. Minecraft vanilla, no mods. Error is "Sorry but we couldn't connect to our servers"... SocketTimeoutException: Read timed out
#1074 [13:20] <barkeree> Nevermind I fixed it
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#1080 [13:26] <xXmanolis07Xx> hi
#1081 [13:27] <xXmanolis07Xx> i have a problem with my minecraft
#1082 [13:28] <xXmanolis07Xx> i just bought it and it says unable to to update minecraft native launcher
#1083 [13:28] <xXmanolis07Xx> what can i do?
#1084 [13:29] <heningto> I don't think anyone is available for help just yet.
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#1094 [14:11] <OliTheLion1> hello i need help
#1095 [14:11] * JULIAN_ [JULIAN_@notlogged] has joined #minecrafthelp
#1096 [14:11] <OliTheLion1> HELLO'
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#1098 [14:12] <Gaz> be patient someone will help you when they can, also state your issue
#1099 [14:13] * OliTheLion1 [OliTheLion1@notlogged] has quit. (Client Quit)
#1100 [14:16] <Thisguy_> Or you could leave, which will get you slightly less assistance.
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#1102 [14:34] <Hoper234> EXCEPTION_ACCESS_VIOLATION (0xc0000005)
#1103 [14:34] <Hoper234> shit going on fire yo
#1104 [14:34] <Absol> Hoper234: Please keep it civil
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#1108 [14:45] <jack> ive forgotton my password for my account but i cant access my email account linked to it wht can i do
#1109 [14:45] * jack is now known as Guest83906
#1110 [14:46] <Guest83906> ?
#1111 [14:47] <Guest83906> hello
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#1114 [14:48] * jack is now known as Guest32610
#1115 [14:48] <Guest32610> i have forggotn my password
#1116 [14:50] <Guest32610> EWWWWWWWWWWWWWWWW
#1117 [14:52] * Hoper234 [Hoper234@notlogged] has quit. (Ping timeout: 195 seconds)
#1118 [14:53] <Guest32610> hello
#1119 [14:54] <Guest32610> i needc helpppppppppppp
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#1121 [14:54] <jack> hi
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#1123 [14:55] * jakckkk [jakckkk@notlogged] has joined #minecrafthelp
#1124 [14:55] <jakckkk> hello i need help on my account
#1125 [14:59] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1126 [14:59] <jakckkk> @webrosc
#1127 [15:00] * Abricauw [Abricauw@notlogged] has joined #minecrafthelp
#1128 [15:01] <Abricauw> Hello, i have a problem with my account :/ I can't connect to minecraft or to minecraft.net
#1129 [15:01] * XReunion162 [XReunion162@notlogged] has joined #minecrafthelp
#1130 [15:02] <jakckkk> it says i can only play the demo but i have the full game
#1131 [15:02] * WaterCreeper101 [WaterCreeper101@notlogged] has joined #minecrafthelp
#1132 [15:03] * thgilphonedrol [thgilphonedrol@notlogged] has joined #minecrafthelp
#1133 [15:03] <Abricauw> https://help.mojang.com/customer/en/portal/articles/1218766-can-only-play-minecraft-demo jackkk chez this
#1134 [15:03] <XReunion162> Hello, everytime, I play online in Minecraft (Server or Realm) my character runs by itself. I tried different keyboard and re-install of minecraft, as well as an different Launcher. Nothing helped.
#1135 [15:03] <WaterCreeper101> Hello, I have an account from 2011 and am unable to login with it, I know the username and password but I think I dont know the email anymore. It is an old minecraft account
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#1138 [15:05] <thgilphonedrol> Watercreeper, have you tried sending a password reset email?
#1139 [15:06] <WaterCreeper101> Link for that?
#1140 [15:06] <Abricauw> Hello, i have a problem with my account :/ I can't connect to minecraft or to minecraft.net and thats say this http://prntscr.com/demqxr
#1141 [15:06] <WaterCreeper101> Things are complicated because it is such an old accound
#1142 [15:06] <WaterCreeper101> account*
#1143 [15:07] <thgilphonedrol> Err, let me switch to a better irc client, one moment
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#1146 [15:09] <thgilfodrol> ??> WaterCreeper101 account/forgot-email
#1147 [15:09] <Absol> WaterCreeper101: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1148 [15:16] <WaterCreeper101> I have tried all of the emails
#1149 [15:16] <thgilfodrol> XReunion162: my best guess is that the client is struggling to keep up and keyboard input is getting stuck
#1150 [15:16] <WaterCreeper101> It was from 2011 and I dont even remember the email I used
#1151 [15:16] <thgilfodrol> WaterCreeper101: have you also checked your spam and junk folders?
#1152 [15:17] * Abricauw [Abricauw@notlogged] has quit. (Quit: Web client closed)
#1153 [15:17] <WaterCreeper101> You do not understand. I do not have that email anymroe
#1154 [15:18] <urielsalis> ??> WaterCreeper101 account/send-email\
#1155 [15:18] <urielsalis> ??> WaterCreeper101 account/send-email
#1156 [15:18] <Absol> WaterCreeper101: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1157 [15:18] <Absol> WaterCreeper101: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1158 [15:18] <WaterCreeper101> I do not have the transaction ID either, I already sent an email too
#1159 [15:19] <urielsalis> WaterCreeper101, they most likely wont answer without a transaction ID
#1160 [15:19] <urielsalis> ??> WaterCreeper101 account/trans-id
#1161 [15:19] <Absol> WaterCreeper101: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1162 [15:19] <WaterCreeper101> I dont remember what I used to purchase, It was so long ago
#1163 [15:20] <urielsalis> WaterCreeper101, you just need to remember the date and if it was a credit card or paypal
#1164 [15:20] <urielsalis> WaterCreeper101, or try all of them
#1165 [15:20] <WaterCreeper101> I dont know the date
#1166 [15:20] <WaterCreeper101> sometime 2011
#1167 [15:21] * BONBON24syv [BONBON24syv@notlogged] has joined #minecrafthelp
#1168 [15:22] <BONBON24syv> I cant log in to my account and my email and password is right ihave just reset my password with that e-mail
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#1170 [15:27] <XReunion162> Hmm, it's curious, because, if I play in singleplayer mode, my character runs completely normal.
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#1174 [15:39] <Lkyy> Hello, my Minecraft is running at a stable 30fps and I have installed OptiFine, the settings are on the minimum and I was wondering if this is the right place and if I can get some advice to increase the count of FPS running? Thanks.
#1175 [15:41] <thgilfodrol> Lkyy: try reducing your view distance and disabling particles
#1176 [15:41] <Lkyy> Yeah. As I said, all settings are on minimal settings possible.
#1177 [15:42] <thgilfodrol> your best bet would probably be to reduce view distance then
#1178 [15:42] <Lkyy> Yeah it's on tiny.
#1179 [15:43] <thgilfodrol> you'll also get better fps if you have up to date graphics drivers
#1180 [15:43] <Lkyy> Can you link me?
#1181 [15:43] <Lkyy> Or
#1182 [15:43] <Lkyy> Not sure how to update them
#1183 [15:44] <Lkyy> @@?
#1184 [15:44] <Lkyy> @Scott?
#1185 [15:44] <Lkyy> @Anyone?
#1186 [15:45] <thgilfodrol> Lkyy: one moment
#1187 [15:45] <thgilfodrol> ??> Lkyy win/dxdiag
#1188 [15:45] <Absol> Lkyy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1189 [15:46] <thgilfodrol> just need a diagnostics report on the hardware you're running
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#1191 [15:47] <Lkyy> Well imma tell you this before I do that; this is a bad laptop. I'm getting toehr one fixed soon.
#1192 [15:47] <XReunion162> I think, I found the solution for my problem. It was the Java-version. It seems, that I used the x64-version. I installed the x86-version. Now it works fine :)
#1193 [15:48] <thgilfodrol> XReunion162: glad the issue was fixed
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#1197 [15:52] <Lkyy> https://paste.ubuntu.com/23569634/
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#1203 [16:17] <phennec> I tried to play a ctm map in 1.5.2 yesterday and the game crashes on start up. Is this a java 8 thing and if yes will it be fixed?
#1204 [16:19] <Lord_Ralex> We do not support old versions
#1205 [16:19] <phennec> this help is only for the current version of Minecraft?
#1206 [16:20] <phennec> ok I see that it is. Thanks.
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#1208 [16:32] * nightmare3146 [nightmare3146@notlogged] has joined #minecrafthelp
#1209 [16:33] <nightmare3146> my download saids it has Crash, how can i fix this problem?
#1210 [16:34] <thgilfodrol> nightmare3146: what do you mean by download?
#1211 [16:36] <nightmare3146> - Minecraft Crash Report ---- // I'm sorry, Dave. Time: 12/2/16 5:35 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.crea
#1212 [16:36] <thgilfodrol> ??> nightmare3146 launcher/crash-log
#1213 [16:36] <Absol> nightmare3146: We need to see your crash log, which appears after a crash.
#1214 [16:36] <Absol> nightmare3146: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1217 [16:41] <aiden> PLS HELP ME MY ACCOUNT GOT STOLEN SAME WITH MY GMAIL AND THE PASSWORDS GOT CHANGED I CANT LOGIN ANYMORE SOLUTIONS?????
#1218 [16:43] * ROTCEH [ROTCEH@notlogged] has joined #minecrafthelp
#1219 [16:44] <aiden> Hey, I have a question ... As you can see my Minecraft Account and Gmail Account got hacked and Passwords got changed ... What can I do now?
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#1221 [16:44] <thgilfodrol> aiden, have you tried to send a password change email?
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#1223 [16:45] <thgilfodrol> well, reset your password at the mojang website
#1224 [16:46] <aiden> Well I wanted to change my password but I says that I need a transaction ID but I dont know it bcs I bought Minecraft about 1-2 years ago
#1225 [16:46] <ROTCEH> @minecraft
#1226 [16:47] <thgilfodrol> ??> aiden account/trans-id
#1227 [16:47] <Absol> aiden: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1228 [16:48] <thgilfodrol> ??> aiden account/hacked
#1229 [16:48] <Absol> aiden: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1230 [16:48] <Absol> aiden: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1231 [16:49] <aiden> um but I dont know the transaction ID bcs my father bought it
#1232 [16:49] <aiden> (minecraft)
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#1234 [16:50] <aiden> Are there any other ways bcs I dont have my gmail account either
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#1237 [16:51] <aiden> ?
#1238 [16:51] <thgilfodrol> aiden: did he pay with credit card or paypal?
#1239 [16:52] <thgilfodrol> if he did, he should have the transaction id in his financial records
#1240 [16:52] <aiden> I will have to ask him but I cant rn thanks for helping Im gonna ask him later bye
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#1243 [16:54] <nrmsnoei> hello
#1244 [16:55] <thgilfodrol> nrmsnoei, hi
#1245 [16:55] <nrmsnoei> is theyre anyone that can help me my account got stolen
#1246 [16:55] <nrmsnoei> there*
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#1248 [16:58] <thgilfodrol> ??> nrmsnoei account/hacked
#1249 [16:58] <Absol> nrmsnoei: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1250 [16:58] <Absol> nrmsnoei: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1252 [17:08] * XxDaniP99xX [XxDaniP99xX@notlogged] has joined #minecrafthelp
#1253 [17:09] <XxDaniP99xX> someone speaks Spanish?¿
#1254 [17:09] <XxDaniP99xX> I need help?
#1255 [17:10] <thgilfodrol> ??> XxDaniP99xX lang/es
#1256 [17:10] <Absol> XxDaniP99xX: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1257 [17:10] <XxDaniP99xX> ok
#1258 [17:10] <XxDaniP99xX> I have a problem with my account
#1259 [17:11] <thgilfodrol> XxDaniP99xX: what is the problem?
#1260 [17:11] <XxDaniP99xX> I can not change the password and I do not get the request for change messag
#1261 [17:11] <XxDaniP99xX> email
#1262 [17:12] <thgilfodrol> have you tried all of your emails and spam/junk folders?
#1263 [17:12] <XxDaniP99xX> yes i tried
#1264 [17:13] <XxDaniP99xX> But no message arrives
#1265 [17:14] <thgilfodrol> how long have you waited?
#1266 [17:15] <XxDaniP99xX> I've been trying for an hour but I have no solution
#1267 [17:15] <XxDaniP99xX> The name of the account is XxDaniP99xX
#1268 [17:16] <thgilfodrol> ??> XxDaniP99xX account/send-email
#1269 [17:16] <Absol> XxDaniP99xX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1270 [17:16] <Absol> XxDaniP99xX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1271 [17:16] <thgilfodrol> ??> XxDaniP99xX account/trans-id
#1272 [17:16] <Absol> XxDaniP99xX: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1273 [17:17] <thgilfodrol> contact mojang using the email form above, and make sure you include your transaction id
#1274 [17:17] <XxDaniP99xX> ok ty
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#1277 [17:32] <XxDaniP99xX> another question
#1278 [17:33] <XxDaniP99xX> I have sent the mail that will make for returning the account
#1279 [17:38] * Conaill10 [Conaill10@notlogged] has joined #minecrafthelp
#1280 [17:38] <Conaill10> Hello, It wont let me log into my minecraft account, I changed my password to see if i forgot it and it still wont work. I can log in on the Mojang website but not on minecraft
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#1282 [17:49] <thgilfodrol> XxDaniP99xX: if you sent the email with your transaction id, you should be able to recover the acoount
#1283 [17:53] * Blackknife43 [Blackknife43@notlogged] has joined #minecrafthelp
#1284 [17:54] <Blackknife43> Im trying to log in i know i have the correct information but it is still saying that i have the wrong info
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#1286 [17:55] <thgilfodrol> ??> Blackknife43 login/tho... rip
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#1293 [18:28] <WK> In any minecraft game, when we shift and try to buy something on a mini game or villager, it won't work and we have to drag one at a time. It didn't used to work like this. How can we fix?
#1294 [18:29] <thgilfodrol> WK: it may be better to contact the server for support regarding minigames
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#1296 [18:30] <WK> How do we contact the server?
#1297 [18:31] * Dylan_ [Dylan_@notlogged] has joined #minecrafthelp
#1298 [18:31] <thgilfodrol> WK: sorry, to clarify- what is the intended behaviour, and what actually happens?
#1299 [18:31] <Dylan_> i bought minecraft today and i dont think my laptop can handle it
#1300 [18:32] <thgilfodrol> ??> Dylan_ account/refund
#1301 [18:32] <Absol> Dylan_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1302 [18:32] <Dylan_> i login to minecraft and its so lagy i cant even move
#1303 [18:33] <thgilfodrol> Dylan_: refer to the article Absol linked, then the third option inside the link
#1304 [18:35] <Dylan_> I just need a refund the game wont work on my laptop
#1305 [18:36] <thgilfodrol> Dylan_: this chat is managed entirely by volunteers- we do not have access to accounts or mojang's systems
#1306 [18:36] <WK> What is supposed to happen is: When we shift to trade something, and we trade a multiple of items at the same time, all the traded items should all come out
#1307 [18:36] <thgilfodrol> Dylan_: you have to contact mojang, following the instructions in the article Absol linked
#1308 [18:36] <WK> at once
#1309 [18:37] <WK> Instead the items only come one at a time
#1310 [18:37] <Dylan_> is there anyways to make the game not lag?
#1311 [18:38] <Dylan_> I want to play the game but I cant and its aggravating
#1312 [18:38] <thgilfodrol> Dylan_: some of the things you can do to increase framerate include updating your graphics drivers, setting graphics to fast, and reducing your view distance
#1313 [18:39] <Dylan_> How do you update your graphics drivers?
#1314 [18:40] <thgilfodrol> ??> Dylan_ win/dxdiag
#1315 [18:40] <Absol> Dylan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1316 [18:40] <thgilfodrol> I'll need to see your dxdiag log to know what your hardware configuration is
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#1321 [18:45] <thgilfodrol> WK: villager interface shif-
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#1324 [18:46] <Dylan_> i dont know how to get to the first spot
#1325 [18:47] <thgilfodrol> Dylan_: is this a windows machine?
#1326 [18:47] <Dylan_> yes
#1327 [18:48] <thgilfodrol> look for a windows icon on your keyboard, and press it and R at the same time
#1328 [18:48] <Dylan_> okay got it
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#1330 [18:48] <Chromaryu> o/ thgilfodrol
#1331 [18:49] <thgilfodrol> \o Chromaryu
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#1333 [18:49] <thgilfodrol> Dylan_: type dxdiag in the box that comes up, and press enter on your keyboard
#1334 [18:50] <Dylan_> Okay did that
#1335 [18:50] <thgilfodrol> follow the steps 2 through 5 from there on, as per the linked guide
#1336 [18:51] <Dylan_> i think i got my dxdiag log
#1337 [18:51] <Dylan_> if you need that
#1338 [18:52] <thgilfodrol> alright, post it at http://paste.ubuntu.com and link it here
#1339 [18:53] <Dylan_> http://paste.ubuntu.com/23570220/
#1340 [18:53] <Chromaryu> Dylan_: Try again...
#1341 [18:53] <Dylan_> what?
#1342 [18:53] <Chromaryu> That isn't full log
#1343 [18:53] <Dylan_> is hat even part of the log
#1344 [18:54] <Dylan_> that*
#1345 [18:54] <thgilfodrol> yeah, that's the first part
#1346 [18:56] <Dylan_> okay give me a minute and ill get it
#1347 [18:57] <thgilfodrol> Dylan_: no bother, it may be best to request a refund from mojang
#1348 [18:57] <thgilfodrol> your cpu, an intel celeron dual core @ 1.6ghz doesn't meet the minimum requirements by a fair bit
#1349 [18:59] <Dylan_> ------------------ System Information ------------------ Time of this report: 12/2/2016, 19:47:30 Machine name: LAPTOP-JJVJQ633 Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1_st1.150717-1719) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Aspire one 1-431 BIOS: V1.11 Pro
#1350 [18:59] <Chromaryu> ehhh...
#1351 [18:59] <Dylan_> sorry ill just do what you said thank you
#1352 [19:00] <Dylan_> have a nice evening
#1353 [19:00] <thgilfodrol> thanks; good luck with the refund process
#1354 [19:02] * fling [fling@notlogged] has quit. (Quit: ZNC - http://znc.in)
#1355 [19:04] * fling [fling@notlogged] has joined #minecrafthelp
#1356 [19:20] * killerbot8919 [killerbot8919@notlogged] has joined #minecrafthelp
#1357 [19:20] <killerbot8919> hello
#1358 [19:20] <thgilfodrol> killerbot8919, hi
#1359 [19:20] <killerbot8919> I have a question
#1360 [19:20] <thgilfodrol> what's your question?
#1361 [19:20] <killerbot8919> I keep trying to login to my mojang account but it keeps saying invalid username or password
#1362 [19:20] <killerbot8919> I have reset my password two times now
#1363 [19:21] <thgilfodrol> ??> killerbot8919 login/throttle
#1364 [19:21] <Absol> killerbot8919: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1365 [19:21] <Absol> killerbot8919: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1366 [19:21] <killerbot8919> could i still login to minecraft though?
#1367 [19:21] <thgilfodrol> yeah, you just have to wait 3 hours and then reset the password again
#1368 [19:22] <killerbot8919> ok
#1369 [19:22] <killerbot8919> thanks
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#1371 [19:25] * Jason [Jason@notlogged] has joined #minecrafthelp
#1372 [19:26] <Jason> Im not able to login to my account anymore
#1373 [19:26] <thgilfodrol> Jason: what's the error that comes up when you try?
#1374 [19:27] <Jason> Invalid Credentials
#1375 [19:27] <urielsalis> Jason, have you reset your password?
#1376 [19:27] <thgilfodrol> Jason: have you tried requesting a password change?
#1377 [19:27] <Jason> yes and i never got an email
#1378 [19:28] <urielsalis> ??> Jason mojang/email
#1379 [19:28] <Absol> Jason: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1380 [19:28] <Absol> Jason: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1381 [19:28] <Jason> i think that my account was set up with an old email account that i am no longer able to login to
#1382 [19:32] <Jason> it says it remembers me from last time and i go to login and it says i have to sign in again
#1383 [19:35] * CHROMATIC [CHROMATIC@notlogged] has joined #minecrafthelp
#1384 [19:37] <CHROMATIC> I had a minecraft account in the past and just reset my password and was trying to get on it but i guess i have to import my old account but since i dont know my old account it says to contact someone how do i go about doing this
#1385 [19:38] <thgilfodrol> ??> CHROMATIC account/reset-password
#1386 [19:38] <Absol> CHROMATIC: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1387 [19:38] <Absol> CHROMATIC: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1388 [19:39] * santiago [santiago@notlogged] has joined #minecrafthelp
#1389 [19:41] * I_ightnight [I_ightnight@notlogged] has joined #minecrafthelp
#1390 [19:42] <I_ightnight> Ok so I have minecraft but theres no way to start the game
#1391 [19:43] * I_ightnight [I_ightnight@notlogged] has quit. (Client Quit)
#1392 [19:46] * Shady100 [Shady100@notlogged] has joined #minecrafthelp
#1393 [19:47] <Shady100> hola buenas noches
#1394 [19:47] <Shady100> e me ingreso con mi correo y mi contraseña y no me deja entrar
#1395 [19:47] <Shady100> y ya le cambie la contraseña
#1396 [19:47] <Shady100> muchas veces
#1397 [19:47] <Shady100> y aun asi no me deja
#1398 [19:47] <thgilfodrol> ??> Shady100 lang/es
#1399 [19:47] <Absol> Shady100: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1400 [19:47] <Shady100> me podria ayudar?
#1401 [19:48] <urielsalis> ??> Shady100 login/throttle
#1402 [19:48] <Absol> Shady100: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1403 [19:48] <Absol> Shady100: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1404 [19:49] <Shady100> Hello, good evening, I entered with my mail and my password and he did not let me in And already change your password Many times and still you can not help me?
#1405 [19:49] <urielsalis> ??> Shady100 login/throttle
#1406 [19:49] <Absol> Shady100: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1407 [19:49] <Absol> Shady100: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1408 [19:49] <Shady100> okey
#1409 [19:49] <Shady100> ya
#1410 [19:49] <Shady100> Hello, good evening, I entered with my mail and my password and he did not let me in And already change your password Many times and still you can not help me?
#1411 [19:50] <urielsalis> Shady100, read Absol message
#1412 [19:52] <Shady100> I do not get anything to my mail anymore
#1413 [19:52] <Shady100> help me :'v
#1414 [19:55] * choZEN1ArchX [choZEN1ArchX@notlogged] has joined #minecrafthelp
#1415 [20:00] <choZEN1ArchX> when trying to transfer my old minecraft account onto mojang, it asks for email , username & password. I've entered all of the correct info , even updated my password & it continues to tell me that the email or password are incorrect. but the information i gave checked out on other windows but not the window to update to the new account
#1416 [20:02] * choZEN1ArchX [choZEN1ArchX@notlogged] has quit. (Quit: Web client closed)
#1417 [20:08] * Logic [Logic@notlogged] has joined #minecrafthelp
#1418 [20:11] <Logic> hello when i try to open minecraft it crashes immediatly and says Error: Could not find or load main class net.minecraft.client.main.Main . here is the paste link http://paste.ubuntu.com/23570455/
#1419 [20:11] <urielsalis> ??> Logic win/reinst
#1420 [20:11] <Absol> Logic: You may need to reinstall the locally installed files that Minecraft puts into place.
#1421 [20:11] <Absol> Logic: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1422 [20:11] * Zed_ [Zed_@notlogged] has quit. (Ping timeout: 384 seconds)
#1423 [20:11] <Logic> thank you
#1424 [20:14] * Zed [Zed@notlogged] has joined #minecrafthelp
#1425 [20:24] * Evan [Evan@notlogged] has joined #minecrafthelp
#1426 [20:25] <Evan> I'd like to get a refund on Minecraft PC. I didn't like the game and I have only had it for a few hours.
#1427 [20:26] <thgilfodrol> Evan: mojang's refund policy only allows refunds for unauthorized purchases, accidental payments, or if you're unable to launch the game
#1428 [20:26] <thgilfodrol> ??> Evan account/refund
#1429 [20:26] <Absol> Evan: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1430 [20:27] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1431 [20:27] <Andrio> Didn't find the demo?
#1432 [20:27] <Evan> Oh
#1433 [20:27] <Evan> Hello!
#1434 [20:27] <Andrio> o/
#1435 [20:27] <Evan> I would like a refund.
#1436 [20:28] <Andrio> Well, you were shown Mojang's refund policy, and I'm afraid it doesn't look like you qualify for one.
#1437 [20:28] <Evan> Can you make an exception, Sir/Ma'am?
#1438 [20:29] <Andrio> We aren't Mojang, so no.
#1439 [20:29] <Evan> If I were qualified for one, would you be able to give me a refund?
#1440 [20:29] <Andrio> Again, we aren't Mojang, so no.
#1441 [20:30] <Evan> so im just wasting my time?
#1442 [20:30] <thgilfodrol> ??> Evan info/volunteer
#1443 [20:30] <Absol> Evan: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1444 [20:30] <Evan> oh ok, wait a second before u go fam\
#1445 [20:30] <Evan> share with me some dank memes
#1446 [20:30] <urielsalis> Evan, not the place to do so here
#1447 [20:31] <Evan> Why
#1448 [20:31] <urielsalis> Evan, because this is a minecraft support channel, not meme posting channel
#1449 [20:31] <Evan> but ill cry if i dont have at least 1 meme ;-;
#1450 [20:32] <urielsalis> Evan, go ahead then, we will wait
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#1457 [20:38] <BlueNinjaKyle> My Minecraft has some issues that i really can't resolve, please help me here's the link... https://paste.ubuntu.com/23570519/
#1458 [20:40] <urielsalis> BlueNinjaKyle, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1459 [20:42] * Jason [Jason@notlogged] has quit. (Ping timeout: 195 seconds)
#1460 [20:47] <BlueNinjaKyle> Is it different from the Intel Driver Utility update?
#1461 [20:47] <urielsalis> BlueNinjaKyle, is the direct link to the driver, the intel driver utility might not find it
#1462 [20:47] <BlueNinjaKyle> Okay thanks
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#1465 [20:57] <BlueNinjaKyle> urielsalis after that what do i do?
#1466 [20:57] <BlueNinjaKyle> i mean i updated the driver
#1467 [20:58] <BlueNinjaKyle> downloaded the intel thing
#1468 [20:58] <BlueNinjaKyle> is it all set?
#1469 [20:58] <urielsalis> BlueNinjaKyle, install it
#1470 [20:58] <BlueNinjaKyle> already did
#1471 [20:58] <urielsalis> BlueNinjaKyle, restart your pc
#1472 [20:58] <BlueNinjaKyle> already done
#1473 [20:58] <urielsalis> BlueNinjaKyle, then Minecraft should work
#1474 [20:58] <BlueNinjaKyle> okay ty
#1475 [20:58] * urielsalis tips hat
#1475 [20:59] <BlueNinjaKyle> TY!
#1476 [20:59] <urielsalis> BlueNinjaKyle, glad it worked! :)
#1477 [21:00] * helo [helo@notlogged] has joined #minecrafthelp
#1478 [21:00] <helo> minecraft will not open. i am using windows 10 64 bit with java 8 111 64 bit
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#1480 [21:13] * Logic [Logic@notlogged] has quit. (Ping timeout: 195 seconds)
#1481 [21:23] * Kat [Kat@notlogged] has joined #minecrafthelp
#1482 [21:24] <Kat> How do you join friends on the PE version with the new update?
#1483 [21:32] * Kat [Kat@notlogged] has quit. (Quit: Web client closed)
#1484 [21:32] * Kat [Kat@notlogged] has joined #minecrafthelp
#1485 [21:33] <Kat> How do you join friends on PE new vetsion?
#1486 [21:33] <Kat> Version*
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#1488 [21:39] * joker [joker@notlogged] has joined #minecrafthelp
#1489 [21:39] <joker> Wazzupp
#1490 [21:40] <thgilfodrol> joker, hello
#1491 [21:40] * joker is now known as Guest45023
#1492 [21:40] <Guest45023> wat
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#1494 [21:41] * Jay [Jay@notlogged] has joined #minecrafthelp
#1495 [21:41] <Jay> Hi
#1496 [21:41] <thgilfodrol> hello
#1497 [21:41] <Jay> I'm having a problem with my game crashing.
#1498 [21:41] <thgilfodrol> ??> Jay launcher/crash-log
#1499 [21:41] <Absol> Jay: We need to see your crash log, which appears after a crash.
#1500 [21:41] <Absol> Jay: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1501 [21:43] <Jay> http://paste.ubuntu.com/23570717/
#1502 [21:44] <Jay> The problem/crash only occurs when I try to use the recording software Action, at the same time that I play Minecraft.
#1503 [21:49] <thgilfodrol> Jay: for forge client issues, it would be best to ask the folks in the #minecraftforge channel
#1504 [21:49] <Jay> the problem doesn't arise at all when action isnt open
#1505 [21:49] <Jay> I'm wondering if it has something to do with my intel gpu
#1506 [21:50] <thgilfodrol> crash log doesn't indicate the driver was responsible
#1507 [21:51] <Jay> It says something about a fatal java error
#1508 [21:51] <Jay> but i uninstalled and reinstalled everything
#1509 [21:51] <thgilfodrol> it may be a compatibility issue
#1510 [21:51] <Jay> Would Java SE Development Kit possible pose a problem?
#1511 [21:52] <thgilfodrol> unlikely
#1512 [21:52] <thgilfodrol> but again, #minecraftforge is the more appropriate channel for forge client issues
#1513 [21:52] <Jay> That and Action are the only things I hav downloaded recently
#1514 [21:52] <Jay> Yeah :/
#1515 [21:52] <Jay> I will try and download an older version of the software, and if it works, then it probably is a compatibility issue.
#1516 [21:52] <Jay> Thakns for your time.
#1517 [21:53] <thgilfodrol> np, hope you manage to find a fix
#1518 [21:56] * XxDaniP99xX [XxDaniP99xX@notlogged] has quit. (Ping timeout: 195 seconds)
#1519 [21:58] * HelpMePlease [HelpMePlease@notlogged] has joined #minecrafthelp
#1520 [21:59] <HelpMePlease> My minecraft keeps crashing so can anyone help with this please
#1521 [21:59] <HelpMePlease> My minecraft keeps crashing so can anyone help with this please?
#1522 [21:59] <thgilfodrol> ??> HelpMePlease launcher/crash-log
#1523 [21:59] <Absol> HelpMePlease: We need to see your crash log, which appears after a crash.
#1524 [21:59] <Absol> HelpMePlease: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1525 [22:00] * hackerkin777 [hackerkin777@notlogged] has joined #minecrafthelp
#1526 [22:00] <HelpMePlease> here is my crash report http://paste.ubuntu.com/23570773/
#1527 [22:01] <thgilfodrol> ??> HelpMePlease win/dxdiag
#1528 [22:01] <Absol> HelpMePlease: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1529 [22:02] <HelpMePlease> Here it is http://paste.ubuntu.com/23570779/
#1530 [22:04] <HelpMePlease> Any idea what the problem is?
#1531 [22:04] <thgilfodrol> HelpMePlease, one moment
#1532 [22:04] <HelpMePlease> k thx
#1533 [22:04] <hackerkin777> hello mojang team, i have followed all his steps and I have not been able to solve anything, I installed all the necessary drivers and everything else, and I can not solve anything, I need a response please. Here is my crash report: http://paste.ubuntu.com/23570772/
#1534 [22:05] <thgilfodrol> hackerkin777: could I get the crash report too? the linked paste is a dxdiag
#1535 [22:05] <thgilfodrol> ??> hackerkin777 launcher/crash-log
#1536 [22:05] <Absol> hackerkin777: We need to see your crash log, which appears after a crash.
#1537 [22:05] <Absol> hackerkin777: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1538 [22:05] <hackerkin777> wait
#1539 [22:06] <hackerkin777> http://paste.ubuntu.com/23570790/
#1540 [22:07] <thgilfodrol> HelpMePlease: could you install the driver with the .exe at https://downloadcenter.intel.com/download/24971 ?
#1541 [22:07] <hackerkin777> This is my TRUE crash report : This is my crash report
#1542 [22:08] <HelpMePlease> K I'll try it
#1543 [22:08] <hackerkin777> This is my crash report: http://paste.ubuntu.com/23570790/
#1544 [22:08] <HelpMePlease> I'll get back to you guys if it doesn't work
#1545 [22:10] <thgilfodrol> hackerkin777: how old is the computer?
#1546 [22:11] <hackerkin777> 4 years
#1547 [22:13] <hackerkin777> Just update windows and now that happens to me, recently.
#1548 [22:15] <thgilfodrol> ah, I see
#1549 [22:18] <thgilfodrol> hackerkin777: yeah, seems your intel graphics are no longer supported for windows 10
#1550 [22:18] <thgilfodrol> to be able to play minecraft, you would need to go back to 7 or 8, or upgrade your processor
#1551 [22:20] <hackerkin777> But I already update the graphics card to its best version and keep going
#1552 [22:23] <thgilfodrol> afaik clarkdale is only supported up to windows 8
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#1556 [23:09] <Eric_> I'' trying to reset my security questions and it's not sending to my email
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#1558 [23:29] * billin [billin@notlogged] has joined #minecrafthelp
#1559 [23:30] <billin> I cannot access my minecraft account since the migration pls help
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#1561 [23:35] * cake [cake@notlogged] has joined #minecrafthelp
#1562 [23:36] <cake> so i need help someoen gave me their acc but i dont know what their security answers are or their username i mostly just need their username
#1563 [23:36] <cake> help me plz
#1564 [23:36] <cake> asap
#1565 [23:37] <Andrio> Ask them for that information.
#1566 [23:37] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1567 [23:37] <cake> i cant they liek wuit mc
#1568 [23:37] <cake> quit*
#1569 [23:37] <cake> so i have no other way to contact
#1570 [23:37] <Andrio> oh
#1571 [23:37] <cake> are you apart of mojang?
#1572 [23:37] <cake> staff
#1573 [23:38] <Andrio> No.
#1574 [23:38] <cake> :/
#1575 [23:38] <cake> idk what to do now
#1576 [23:38] <Andrio> And technically the account is still theirs, so...
#1577 [23:38] <CubeTheThird> this channel is run by volunteers
#1578 [23:38] <cake> is there a way to change ur email linked to the mc acc?
#1579 [23:39] <Andrio> Yes, but you need to be able to log in to it, or have the receipt.
#1580 [23:40] <cake> kk
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