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#6 [00:57] <James_> So it says i dont have the game migrated but when i go to migrate my account it says its already migrated
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#8 [01:02] <Andrio> What's your Minecraft profile name?
#9 [01:06] <James_> Rome492
#10 [01:07] <Andrio> Is that the name you were logging in to the game with?
#11 [01:08] <James_> Yeah it has always been my username i played long time ago before the migrate and now i was wanting to play again and it wont let me
#12 [01:08] <James_> i can only play the demo
#13 [01:09] <Andrio> You can't play the demo with a legacy Minecraft account...
#14 [01:09] <Andrio> Did you migrate the account?
#15 [01:09] <James_> thats the problem i go to migrate it and it says i already have
#16 [01:09] <James_> but when i go to play it says i need to migrate it
#17 [01:09] <Andrio> Mm
#18 [01:10] <Andrio> Can you log in with your email address and password?
#19 [01:10] <James_> yeah logging in isnt the problem
#20 [01:10] <James_> its migrating
#21 [01:10] <Andrio> Mm
#22 [01:10] <Andrio> Rome492 is already migrated.
#23 [01:10] <James_> but when i go to play it says i dont have the game
#24 [01:10] <Andrio> It might have been stolen... did you get any email about that?
#25 [01:11] <James_> no but i may have missed it
#26 [01:11] <James_> what can i do if it was stolen
#27 [01:11] <Andrio> ??> James_ account/send-email
#28 [01:11] <Absol> James_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#29 [01:11] <Absol> James_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#30 [01:11] <James_> i dont have the recpit
#31 [01:11] <Andrio> :s
#32 [01:11] <James_> its been like 3 years since i bought it lol
#33 [01:12] <James_> i got it before they had the hunger bar xD
#34 [01:12] <James_> uhg ill just rebuy it xD
#35 [01:12] <Andrio> Did you see the link on that form about finding the transaction ID?
#36 [01:12] <James_> no
#37 [01:12] <James_> let me see
#38 [01:23] * Hunter [Hunter@notlogged] has joined #minecrafthelp
#39 [01:24] <Hunter> So i try to reset my password i enter the right email adress it just wont send it
#40 [01:24] <Hunter> pls help
#41 [01:24] <Hunter> w?
#42 [01:25] <thgilfodrol> have you tried all of your emails, and checked the spam/junk folders?
#43 [01:25] <Hunter> one sec
#44 [01:26] <Hunter> where do i find spam email on outlook?
#45 [01:26] <Andrio> 'Junk'
#46 [01:27] <Hunter> nope not there
#47 [01:27] <thgilfodrol> damn, they've really simplified the folders since I've last been there
#48 [01:27] <thgilfodrol> maybe I've just gotten used to using gmail
#49 [01:27] <Andrio> Mm
#50 [01:27] <Andrio> As a trade-off, it's freaking buggy.
#51 [01:27] <Hunter> lol
#52 [01:28] <Andrio> anyway
#53 [01:28] <Andrio> o/ thgilfodrol
#54 [01:29] <Hunter> so what next
#55 [01:29] <Andrio> You'll need to contact Mojang to have the email address updated.
#56 [01:29] <Andrio> ??> Hunter account/send-email
#57 [01:29] <Absol> Hunter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#58 [01:29] <Absol> Hunter: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#59 [01:29] <thgilfodrol> \o Andrio
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#61 [01:30] <Hunter> ive had minecraft for a while 3 years almost this is the first time ive gotton no reset email i did one at 10:53 and tried another one but it didnt send
#62 [01:31] <Andrio> Oh
#63 [01:31] <Andrio> Did you... use that one?
#64 [01:31] <Hunter> the same one yes
#65 [01:33] <Hunter> ?
#66 [01:33] <Hunter> pls help
#67 [01:33] <Andrio> Any email you got at 10:53.
#68 [01:34] <Hunter> what?
#69 [01:34] <Andrio> what happened at 10:53?
#70 [01:35] <Hunter> Requested password reset
#71 [01:37] <Hunter> so?
#72 [01:37] <thgilfodrol> it would be best to send mojang an email as per Absol's instructions
#73 [01:38] <Hunter> k
#74 [01:38] <Andrio> mm
#75 [01:38] <Hunter> guess thats it then
#76 [01:39] <Hunter> bye
#77 [01:40] * thgilfodrol waves
#77 [02:10] * tuanken [tuanken@notlogged] has joined #minecrafthelp
#78 [02:10] <tuanken> http://paste.ubuntu.com/23592404/
#79 [02:11] <mattym> tuanken, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/
#80 [02:15] <tuanken> it works. Thank you alot
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#83 [03:02] * Salman [Salman@notlogged] has joined #minecrafthelp
#84 [03:04] <Salman> my minecraft got crashed
#85 [03:04] <thgilfodrol> ??> Salman launcher/crash-log
#86 [03:04] <Absol> Salman: We need to see your crash log, which appears after a crash.
#87 [03:04] <Absol> Salman: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#88 [03:05] <Salman> http://paste.ubuntu.com/23592426/
#89 [03:09] <Salman> what happened?
#90 [03:23] <thgilfodrol> Salman: download and install https://downloadcenter.intel.com/download/22165/
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#97 [04:35] <Jayden1666> Hey, I want to migrate my old account to mojang, but do not know email!
#98 [04:35] <thgilfodrol> have you tried all of your email addresses?
#99 [04:36] <Jayden1666> ah. Well not really. Let me try all of them and I'll get back to you. One sec.
#100 [04:37] <Jayden1666> yeez... it said too many attempts please try again later
#101 [04:37] <Jayden1666> lemme try all emails. and I'll be back tommorrow :)
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#104 [05:33] * Cyme [Cyme@notlogged] has joined #minecrafthelp
#105 [05:33] <Cyme> hey
#106 [05:33] <thgilfodrol> hai
#107 [05:33] <Cyme> how can I remove my sequrity questions on my minecraft account temoparily
#108 [05:34] <thgilfodrol> can't do that, to my knowledge
#109 [05:34] <Cyme> can anyone here explain that to me then
#110 [05:37] <thgilfodrol> exaplin what?
#111 [05:54] * TheLol [TheLol@notlogged] has joined #minecrafthelp
#112 [05:56] <TheLol> Hey. I'm currently trying to access my Minecraft/Mojang account, and I struggle to remember password and some of the security questions. I have also lost access to the email that this account is registered on. I'm unsure where to go from here.
#113 [05:57] <thgilfodrol> ??> TheLol account/send-email
#114 [05:57] <Absol> TheLol: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#115 [05:57] <Absol> TheLol: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#116 [05:57] <thgilfodrol> ??> TheLol account/trans-id
#117 [05:57] <Absol> TheLol: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#118 [06:05] * Lemon` [Lemon`@notlogged] has joined #minecrafthelp
#119 [06:20] <Cyme> how can I remove my security questions?
#120 [06:21] * TheLol [TheLol@notlogged] has quit. (Quit: Web client closed)
#121 [06:31] <Cyme> anyone?
#122 [06:32] * pavel [pavel@notlogged] has joined #minecrafthelp
#123 [06:32] <thgilfodrol> Cyme: if you're locked out, you can't change your security questions
#124 [06:33] * pavel [pavel@notlogged] has quit. (Client Quit)
#125 [06:33] * LegitPlaysYT [LegitPlaysYT@notlogged] has joined #minecrafthelp
#126 [06:34] <LegitPlaysYT> Is IPBaning Allowed on minecraft servers?
#127 [06:34] <thgilfodrol> yes
#128 [06:34] * Cyme [Cyme@notlogged] has quit. (Ping timeout: 195 seconds)
#129 [06:34] <LegitPlaysYT> Realy?
#130 [06:34] <thgilfodrol> even if they weren't allowed to ip ban they could just add a firewall rule to drop your packets
#131 [06:35] <LegitPlaysYT> Can you speack german?
#132 [06:35] <thgilfodrol> no, this is primarily an english channel
#133 [06:35] <LegitPlaysYT> Ok thanks and bye
#134 [06:35] * thgilfodrol waves
#134 [06:37] * Jonas [Jonas@notlogged] has joined #minecrafthelp
#135 [06:38] <Jonas> Is IPBaning on minecraft servers allowed?
#136 [06:38] <thgilfodrol> yes, you were answered when your name was LegitPlaysYT
#137 [06:39] <Jonas> Okay
#138 [06:40] <Jonas> But My Friend has sayed that IPBaning is not allowed
#139 [06:40] <thgilfodrol> your friend is mistaken
#140 [06:41] <Jonas> Has got Mojang An TeamSpeak Server?
#141 [06:41] <thgilfodrol> the official server distributed by mojang, in fact, even has an ip ban command
#142 [06:41] <thgilfodrol> ^ http://minecraft.gamepedia.com/Commands#ban-ip
#143 [06:41] <thgilfodrol> no, mojang does not maintain a public facing teamspeak server
#144 [06:41] <Jonas> Okay
#145 [06:42] <Jonas> Tanks Bye
#146 [06:42] * thgilfodrol waves
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#147 [06:56] * Narutogames [Narutogames@notlogged] has joined #minecrafthelp
#148 [06:57] <Narutogames> ola
#149 [06:58] <thgilfodrol> hello
#150 [07:00] * ISABELA [ISABELA@notlogged] has joined #minecrafthelp
#151 [07:01] <Narutogames> i do not undesrtand english
#152 [07:01] <thgilfodrol> ??> Narutogames lang/es
#153 [07:01] <Absol> Narutogames: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#154 [07:03] <Narutogames> I can not start the game
#155 [07:03] * Buruberii [Buruberii@notlogged] has joined #minecrafthelp
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#157 [07:04] <Narutogames> I already tried to be successful
#158 [07:05] <Narutogames> a white screen appears
#159 [07:06] <Buruberii> So i have triede to log into my minecraft account for a week now. and i just get the same message ''SunCertPathBuilderException: unable to find valid certification path to reqiest target'' how to i log into my minecraft account
#160 [07:07] <Narutogames> you can not do something remotely
#161 [07:08] * swleembc [swleembc@notlogged] has joined #minecrafthelp
#162 [07:08] * swleembc [swleembc@notlogged] has quit. (Client Quit)
#163 [07:09] <Narutogames> thank you good morning
#164 [07:10] * Narutogames [Narutogames@notlogged] has quit. (Quit: Web client closed)
#165 [07:10] <thgilfodrol> Buruberii: do you use mcleaks?
#166 [07:13] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#167 [07:14] <Panda_> i need help with changing my email and password
#168 [07:16] * axel9003 [axel9003@notlogged] has joined #minecrafthelp
#169 [07:18] * Panda_ [Panda_@notlogged] has quit. (Client Quit)
#170 [07:18] <axel9003> it looks like my minecraft account got deleted somehow, when i try to name my new in game name the same as the old it works, but when i try to name it to my friends account it does not work..
#171 [07:18] <axel9003> someone know what could have happend?
#172 [07:19] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 384 seconds)
#173 [07:29] * SpochOG [SpochOG@notlogged] has joined #minecrafthelp
#174 [07:29] <SpochOG> My minecraft crash every time!
#175 [07:30] <thgilfodrol> ??> SpochOG launcher/crash-log
#176 [07:30] <Absol> SpochOG: We need to see your crash log, which appears after a crash.
#177 [07:30] <Absol> SpochOG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#178 [07:30] <thgilfodrol> axel9003: could you clarify on what you mean by deleted?
#179 [07:31] <SpochOG> Done it D^:
#180 [07:31] <SpochOG> https://gyazo.com/a7df964a17baeaa272464e224661ca10
#181 [07:31] <SpochOG> https://gyazo.com/a7df964a17baeaa272464e224661ca10https://gyazo.com/a7df964a17baeaa272464e224661ca10
#182 [07:32] <SpochOG> https://gyazo.com/a7df964a17baeaa272464e224661ca10
#183 [07:32] * bgsteiner [bgsteiner@notlogged] has joined #minecrafthelp
#184 [07:33] <axel9003> Yes, i cant login to my minecraft account, and when i try to make a new mojang account naming my minecraft ingame name to the same as my old minecraft account it says its available, but when i try to name it to my friends minecraft name it does not work it says its taken
#185 [07:33] * SpochOG [SpochOG@notlogged] has quit. (Client Quit)
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#187 [07:35] <mohammed> minecraft dont start why
#188 [07:35] <mohammed> ???
#189 [07:35] <mohammed> ???/
#190 [07:35] <mohammed> ??/
#191 [07:35] <mohammed> ??
#192 [07:35] <thgilfodrol> mohammed: scold/repeat
#193 [07:36] <thgilfodrol> ??> mohammed scold/repeat
#194 [07:36] <Absol> mohammed: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#195 [07:36] <Absol> mohammed: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#196 [07:36] <thgilfodrol> mohammed: what's the error that comes up when you try?
#197 [07:36] <mohammed> wait a second
#198 [07:37] <mohammed> the game was crashed....what main
#199 [07:37] <thgilfodrol> ??> mohammed launcher/crash-log
#200 [07:37] <Absol> mohammed: We need to see your crash log, which appears after a crash.
#201 [07:37] <Absol> mohammed: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#202 [07:38] <mohammed> what
#203 [07:38] <mohammed> ?
#204 [07:39] <mohammed> ?
#205 [07:39] <mohammed> ?
#206 [07:39] <thgilfodrol> you're not getting assistance if you're going to spam the chat
#207 [07:39] <thgilfodrol> read up, and follow the instructions Absol wrote
#208 [07:41] <mohammed> okay befor i go to launcher/crash-org what i do
#209 [07:41] <mohammed> ?
#210 [07:41] <thgilfodrol> navigate to your launcher, and copy the text
#211 [07:42] <mohammed> okay thank you ...
#212 [07:45] <techno156> lol
#213 [07:48] <thgilfodrol> axel9003: sorry for the delay, what was your old username?
#214 [07:54] * sou [sou@notlogged] has joined #minecrafthelp
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#216 [08:00] * WaRiOrMaRiO [WaRiOrMaRiO@notlogged] has joined #minecrafthelp
#217 [08:00] <WaRiOrMaRiO> hello
#218 [08:01] <WaRiOrMaRiO> can you help me
#219 [08:02] <WaRiOrMaRiO> ?
#220 [08:02] <WaRiOrMaRiO> >?
#221 [08:02] <WaRiOrMaRiO> ?
#222 [08:02] <WaRiOrMaRiO> ?
#223 [08:02] * Absol kicked WaRiOrMaRiO from #minecrafthelp (Reason: aRiOrMaRiO :Stop spamming)
#224 [08:13] * Stese [Stese@notlogged] has joined #minecrafthelp
#225 [08:16] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#226 [08:17] * Cyme [Cyme@notlogged] has joined #minecrafthelp
#227 [08:17] <Cyme> hey
#228 [08:18] <Cyme> how can I remove my minecraft security questions
#229 [08:19] <Andrio> Pretty sure you can't.
#230 [08:21] * WaRiOrMaRiO [WaRiOrMaRiO@notlogged] has joined #minecrafthelp
#231 [08:22] <Cyme> but I need to to snipe this username
#232 [08:22] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#233 [08:22] <Cyme> and a lot of people snipe names, so they must be able to do it
#234 [08:22] <axel9003> My old account name was axel9003.
#235 [08:23] <Andrio> You know you can change the name on your account?
#236 [08:23] <WaRiOrMaRiO> can I change the e-mail without security questions and give screan as buying Minecraft on my like an old email
#237 [08:25] <Andrio> axel9003, the name was changed in October, so your old name is now available.
#238 [08:25] <axel9003> but i have not changed my name
#239 [08:26] <Andrio> then someone else did.
#240 [08:26] <Andrio> Tried resetting your password?
#241 [08:26] <axel9003> no maybe they changed email aswell
#242 [08:26] <Andrio> WaRiOrMaRiO, not unless you can log in to the account.
#243 [08:26] <axel9003> i dont know
#244 [08:26] <Andrio> mm
#245 [08:26] <Andrio> ??> axel9003 account/send-email
#246 [08:26] <Absol> axel9003: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#247 [08:26] <Absol> axel9003: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#248 [08:27] <axel9003> how can i find the transaction id?
#249 [08:27] <Andrio> axel9003, there's a link on that form that may help.
#250 [08:27] <Andrio> It's on the receipt.
#251 [08:28] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#252 [08:29] <Cyme> how cab U remove my security questions on my acc?
#253 [08:29] <Cyme> can I*
#254 [08:30] <Andrio> Cyme, pretty sure you can't.
#255 [08:31] <axel9003> im just going to buy a new account its so complicated to fix ot
#256 [08:32] <Andrio> o
#257 [08:33] <Cyme> a lot of people do though?
#258 [08:33] <Cyme> I have no way of asking them
#259 [08:34] <Andrio> They do?
#260 [08:35] * axel9003 [axel9003@notlogged] has quit. (Ping timeout: 195 seconds)
#261 [08:35] <Cyme> they snipe names using a service, and they have to disable their acc security questions to do so
#262 [08:35] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#263 [08:36] <Andrio> hm
#264 [08:37] <Cyme> I really want to get this name :3 because its the name of my main acc going onto another acc
#265 [08:37] <Cyme> and if I cant get it I will have to rename my youtube, twitch and twitter lol
#266 [08:41] * theonionman [theonionman@notlogged] has joined #minecrafthelp
#267 [08:42] <theonionman> http://paste.ubuntu.com/23593654/
#268 [08:42] * Lemon` [Lemon`@notlogged] has quit. (Quit: Connection closed for inactivity)
#269 [08:43] <Andrio> theonionman, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#270 [08:44] <Stese> or get a new GPU
#271 [08:44] <Andrio> mm
#272 [08:46] * ChaosminerHD [ChaosminerHD@notlogged] has joined #minecrafthelp
#273 [08:46] <ChaosminerHD> I NEED HELP
#274 [08:47] * theonionman [theonionman@notlogged] has quit. (Ping timeout: 195 seconds)
#275 [08:47] * ChaosminerHD [ChaosminerHD@notlogged] has quit. (Client Quit)
#276 [08:47] <Andrio> Look who didn't read the message from Espercorn.
#277 [08:48] <Stese> indeed
#278 [08:51] <techno156> Someone should take metrics and compare how many people say 'I need help' with espercorn, and without
#279 [08:51] <techno156> Would be interesting to see whether the message has any actual effect at all. :p
#280 [08:51] <Cyme> andrio
#281 [08:52] <Cyme> you know anyone who might be able to help me?
#282 [08:52] <Andrio> Cyme
#283 [08:52] <Andrio> Sounds dodgy
#284 [08:54] <techno156> Snipe names, as in reserve usernames?
#285 [08:54] <Cyme> its not, I did it on an acc with that never had security questions on and I know the owner irl
#286 [08:54] <Cyme> :3
#287 [08:54] <Stese> He wants to get a username in use, I beleive.
#288 [08:54] <techno156> ah
#289 [08:54] <Stese> which would probably be against the T&C's
#290 [08:54] <techno156> That seems like it would just be asking for trouble, to be honest
#291 [08:54] <Stese> but i'm not sure.
#292 [08:54] <Lord_Ralex> It's not something we support
#293 [08:55] <Andrio> Didn't sound like that, Stese.
#294 [08:55] <techno156> I would have guessed that it would be more like a 'dibs' type system
#295 [08:56] <Lord_Ralex> Any tool that's not made by Mojang is not supported here, nor is trying to "name-snipe" because it's just plain cruel.
#296 [08:56] <techno156> Maybe the service logs into your account or something and changes the username as soon as it's available
#297 [08:56] <techno156> but that's conjecture (also irrelevant)
#298 [08:56] <Cyme> yes
#299 [08:56] <techno156> insecure, too
#300 [08:56] <Cyme> it "snipes" the name
#301 [08:56] <Cyme> gets it as soon as its available
#302 [08:57] <techno156> What's to stop someone from using the service to steal accounts?
#303 [08:57] <Cyme> I know them in real life
#304 [08:57] <techno156> Still, to a random internet person, it seems fishy
#305 [08:57] <techno156> :p
#306 [09:01] <Cyme> no, I know them, they go to my school and we are close friends
#307 [09:14] * kokkie [kokkie@notlogged] has joined #minecrafthelp
#308 [09:15] <kokkie> mi minecraft launcher can't update
#309 [09:15] <kokkie> hello?
#310 [09:16] <Cyme> I dont think anyone is one atm
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#314 [09:27] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
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#319 [09:32] <Katmay> Well! I lost my acc but then i got this: Marcus replied: Hi again, I'm sorry to hear about this. Note that if this happens again, we might not be able to restore the account for you. To prevent this from happening, we suggest that you: - Do not enter your account credentials on any third party websites - Do not use VPN/proxy when accessing our services - Do not share your account with anyone else - Do not use the same password on mul
#320 [09:32] <Katmay> I tried to request password
#321 [09:32] <Katmay> but I didnt get any mail
#322 [09:32] <Katmay> help
#323 [09:33] <Katmay> HELP PLEASE
#324 [09:34] <urielsalis> Katmay, with?
#325 [09:35] <Katmay> hm
#326 [09:35] <Katmay> what
#327 [09:35] <urielsalis> Katmay, what do you need help with? :)
#328 [09:35] <Katmay> I request password
#329 [09:35] <Katmay> no email
#330 [09:35] <Katmay> mail
#331 [09:35] <Katmay> or message from them
#332 [09:35] <urielsalis> Katmay, you will have to email Mojang
#333 [09:36] <Katmay> I DID
#334 [09:36] <Katmay> they told me to request password the email
#335 [09:36] <Katmay> I didn´t get it
#336 [09:36] <urielsalis> Katmay, let me read my logs
#337 [09:36] <Katmay> Why
#338 [09:37] <Katmay> It would be easier if i could talk with a guy from mojang, does anyone of u job in mojang?
#339 [09:37] <urielsalis> Katmay, so, you are saying that Mojang replied you saying that they fixed it for you, but might not be able to help in the future, and gave you a list of things to do to prevent it, but it happened again?
#340 [09:37] <urielsalis> Katmay, no, we are all volunteers
#341 [09:37] <Katmay> Yes
#342 [09:37] <Katmay> thats is true
#343 [09:37] <Katmay> you got skype?
#344 [09:37] <Katmay> So i can talk with u
#345 [09:37] <urielsalis> Katmay, we dont help with skype
#346 [09:37] <Katmay> Well
#347 [09:38] <urielsalis> Katmay, only Mojang can help with account issues
#348 [09:38] <Katmay> I got this message from mojang
#349 [09:38] <urielsalis> Katmay, and if it happened again, you should really check what you are doing to get your account compromised so much
#350 [09:38] <Katmay> I'm sorry to hear about this. Note that if this happens again, we might not be able to restore the account for you. To prevent this from happening, we suggest that you: - Do not enter your account credentials on any third party websites - Do not use VPN/proxy when accessing our services - Do not share your account with anyone else - Do not use the same password on multiple accounts Your account registered to the email address livhen
#351 [09:38] <Katmay> I got that from them
#352 [09:38] <urielsalis> Katmay, and have you followed that?
#353 [09:38] <Katmay> I DID
#354 [09:39] <urielsalis> Katmay, meaning you only used your login credentials in mojang.com and the official launcher(without anything like mcleaks installed), never gave you password to anyone and you are not using a VPN or proxy?
#355 [09:39] <DreiZweiaASDJFKD> ey
#356 [09:39] <Katmay> I did use it on mcleaks
#357 [09:39] <Katmay> Or no i didnt
#358 [09:39] <Katmay> nvm
#359 [09:39] <urielsalis> ??> Katmay info/mcleaks
#360 [09:39] <Absol> Katmay: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#361 [09:39] <Absol> Katmay: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#362 [09:39] <Katmay> I didn´t gave it to mcleaks
#363 [09:39] <urielsalis> Katmay, their bussiness is stealinga accounts so there you have it
#364 [09:39] * Jiloba_11 [Jiloba_11@notlogged] has joined #minecrafthelp
#365 [09:40] <urielsalis> Katmay, their client does it apparently
#366 [09:40] <Katmay> I got security questions
#367 [09:40] <Katmay> they can´t hack it
#368 [09:40] <urielsalis> Katmay, well, they can login as you with your sessionid, or they can guess them, or they can wait for you to enter them while you think you are login to mojang as any request to the authservers is redirected to their servers via the hosts file
#369 [09:41] <Lord_Ralex> Katmay, security questions are not a "stop all"
#370 [09:41] <Jiloba_11> Hello, I need help.
#371 [09:41] <Lord_Ralex> They just prevent some access.
#372 [09:41] <Katmay> OMG
#373 [09:41] <Katmay> I dont wanna lose my acc
#374 [09:41] <urielsalis> Jiloba_11, with?
#375 [09:41] <Katmay> NO
#376 [09:41] <Katmay> WTF
#377 [09:41] <Katmay> gg
#378 [09:41] <Katmay> I lost it
#379 [09:41] <Katmay> gg
#380 [09:41] * keampfer1 [keampfer1@notlogged] has joined #minecrafthelp
#381 [09:41] <Katmay> how may i know that i didn´t lose the acc
#382 [09:41] <Katmay> or that they hackedi t
#383 [09:41] <urielsalis> Katmay, remove MCLeaks and follow the following instructions, then email Mojang
#384 [09:41] <urielsalis> ??> Katmay info/mcleaks
#385 [09:41] <Absol> Katmay: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#386 [09:41] <Absol> Katmay: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#387 [09:41] <urielsalis> ??> Katmay win/hosts/edit
#388 [09:41] <Absol> Katmay: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#389 [09:41] <Absol> Katmay: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#390 [09:41] <Jiloba_11> I can not change the security questions.
#391 [09:42] <urielsalis> Jiloba_11, what happens when you try?
#392 [09:42] <Katmay> I got it deleted
#393 [09:42] <Katmay> np
#394 [09:42] <urielsalis> Katmay, follow those instructions, they dont remove the hosts redirection when you delete it
#395 [09:42] <Katmay> I didn´t have it
#396 [09:42] <Katmay> gg
#397 [09:42] <Katmay> ill just wait
#398 [09:42] <Katmay> btw
#399 [09:42] <Katmay> Do you guys get paid
#400 [09:42] <Katmay> ?
#401 [09:42] * DreiZweiaASDJFKD [DreiZweiaASDJFKD@notlogged] has quit. (Ping timeout: 195 seconds)
#402 [09:43] <urielsalis> Katmay, no
#403 [09:43] <Katmay> WTF
#404 [09:43] <Katmay> why u here then
#405 [09:43] <Katmay> get a job
#406 [09:43] <urielsalis> Katmay, because we like to help
#407 [09:43] <Katmay> I want also to help
#408 [09:43] <Katmay> how may i
#409 [09:43] <Jiloba_11> They send in the email the confirmation right, then when I click on the link to change, the page turns white
#410 [09:43] <urielsalis> Katmay, and we do have jobs, we just help in our free time
#411 [09:43] <Katmay> I played this game since 2011
#412 [09:43] <urielsalis> ??> Katmay info/volunteer
#413 [09:43] <Absol> Katmay: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#414 [09:43] <urielsalis> Katmay, if you know a answer, just say it
#415 [09:43] <Katmay> Ow
#416 [09:43] <Katmay> That´ really nice
#417 [09:43] <urielsalis> Katmay, read the rules, and try not to give bad advice
#418 [09:43] <Katmay> thats
#419 [09:44] <Katmay> Soory
#420 [09:44] <Katmay> I´m soory, please for giveme
#421 [09:44] <Katmay> cya have a good day
#422 [09:44] <Katmay> ty
#423 [09:44] * urielsalis tips hat
#423 [09:44] <Jiloba_11> Someone help me I'm from Brazil
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#426 [09:45] <urielsalis> Jiloba_11, have you tried with another browser?
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#434 [09:53] <sound1337> Hello! i Can migrate my Minecraft account it says that i dont have that usernamen when iknow for 100% that i have that username
#435 [09:53] <sound1337> icant*
#436 [09:54] <urielsalis> sound1337, what is your username?
#437 [09:54] <sound1337> sound1337
#438 [09:54] <urielsalis> sound1337, what is the full error message?
#439 [09:54] <sound1337> Error! Wrong Minecraft username or password.
#440 [09:54] <sound1337> and i changed pw
#441 [09:54] <sound1337> now again
#442 [09:54] <urielsalis> ??> sound1337 login/throttle
#443 [09:54] <Absol> sound1337: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#444 [09:54] <Absol> sound1337: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#445 [09:55] <sound1337> but it says the same yesterday
#446 [09:55] <sound1337> about i cant login when i hade the correct pw
#447 [09:55] * Iekdkdkdkdkdkdkkdkd [Iekdkdkdkdkdkdkkdkd@notlogged] has joined #minecrafthelp
#448 [09:55] <urielsalis> sound1337, you have to wait 3 hours, then reset your password
#449 [09:56] <jaytenr30> i have a problem
#450 [09:56] * Iekdkdkdkdkdkdkkdkd [Iekdkdkdkdkdkdkkdkd@notlogged] has quit. (Client Quit)
#451 [09:56] <sound1337> so in 3 hr i will change pw then try again+
#452 [09:56] <sound1337> ?
#453 [09:56] <jaytenr30> my minecraft is crashing
#454 [09:56] <urielsalis> ??> jaytenr30 launcher/crash-log
#455 [09:56] <urielsalis> sound1337, yup
#456 [09:56] <Absol> jaytenr30: We need to see your crash log, which appears after a crash.
#457 [09:56] <Absol> jaytenr30: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#462 [10:01] <Smifffffy> can everyone here log in?
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#472 [10:09] <rayan2006> Hi I cant log in my account. It says that the account crashed. What should I do
#473 [10:09] * cokbagus23 [cokbagus23@notlogged] has joined #minecrafthelp
#474 [10:10] <rayan2006> Should I delete my account or am I hacked? What is wrong?
#475 [10:10] <urielsalis> rayan2006, tha account crashed?
#476 [10:10] <cokbagus23> i couldnt log in, it says wrong account and things... what happened?
#477 [10:10] <rayan2006> yes
#478 [10:10] * OmgItsKelly [OmgItsKelly@notlogged] has joined #minecrafthelp
#479 [10:10] <urielsalis> ??> rayan2006 launcher/crash-log
#480 [10:10] <Absol> rayan2006: We need to see your crash log, which appears after a crash.
#481 [10:10] <Absol> rayan2006: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#482 [10:11] <urielsalis> cokbagus23, have you tried resetting your password?
#483 [10:11] <rayan2006> - Minecraft Crash Report ---- // I'm sorry, Dave. Time: 7-12-16 17:00 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#484 [10:11] <OmgItsKelly> Hey Im having trouble logging into my minecraft account.
#485 [10:11] <cokbagus23> i couldnt reset my password because i couldnt log in
#486 [10:11] <rayan2006> this is what they literally said
#487 [10:11] <urielsalis> ??> rayan2006 win/dxdiag
#488 [10:11] <Absol> rayan2006: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#489 [10:11] <cokbagus23> and my email that i used is broken
#490 [10:11] <urielsalis> OmgItsKelly, what happens when you try?
#491 [10:11] <urielsalis> cokbagus23, what do you mean?
#492 [10:11] <rayan2006> Thanks I will follow that and keep you updated
#493 [10:12] <cokbagus23> i no longer have access to my old email that i used on the account.
#494 [10:12] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#495 [10:12] <urielsalis> ??> cokbagus23 account/send-email
#496 [10:12] <Absol> cokbagus23: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#497 [10:12] <Absol> cokbagus23: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#498 [10:12] <cokbagus23> i was just playing a few minutes ago, and then suddenly i couldnt log in.
#499 [10:12] <urielsalis> ??> cokbagus23 account/trans-id
#500 [10:12] <Absol> cokbagus23: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#501 [10:12] <OmgItsKelly> When I try to login it states my email or passowqrd is invalid ...I've tried using both possible emails with a combination of every password I've ever used on my account and it still says that it's invalid, I tried to get a password reset email sent to both addresses and received nothing
#502 [10:12] <OmgItsKelly> I can't access my account at all
#503 [10:13] <cokbagus23> i got my account since minecraft 0.2
#504 [10:13] <urielsalis> ??> OmgItsKelly account/send-email
#505 [10:13] <Absol> OmgItsKelly: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#506 [10:13] <Absol> OmgItsKelly: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#507 [10:13] <urielsalis> ??> OmgItsKelly account/trans-id
#508 [10:13] <cokbagus23> i dont have any trans-id
#509 [10:13] <Absol> OmgItsKelly: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#510 [10:13] <cokbagus23> cokbagus23/sevrolet_5@rocketmail.com
#511 [10:13] <urielsalis> cokbagus23, we are not Mojang
#512 [10:13] <urielsalis> cokbagus23, follow Absol instructions
#513 [10:13] <OmgItsKelly> What's a trans ID?
#514 [10:14] <urielsalis> OmgItsKelly, its like your receipt, follow that page to recover it
#515 [10:14] <OmgItsKelly> Is that for the purchase of the game?
#516 [10:14] * ron [ron@notlogged] has joined #minecrafthelp
#517 [10:14] <urielsalis> OmgItsKelly, yup
#518 [10:14] <ron> i need help
#519 [10:14] <OmgItsKelly> Alrighty, I'll have a look into it, thanks :)
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#521 [10:16] <cokbagus23> i've followed the instructions, i got my account from a free gift code event online. i have no contact of the person that gave me my code.
#522 [10:16] <OmgItsKelly> Do I just go onto the help.mojang link with my transaction ID yeah?
#523 [10:17] <urielsalis> cokbagus23, that gift code is your transaction id, you should email Mojang for alternate ways of identification
#524 [10:17] <urielsalis> OmgItsKelly, yup
#525 [10:17] <cokbagus23> hmmm alright.
#526 [10:17] <rayan2006> http://paste.ubuntu.com/23594013/
#527 [10:17] <cokbagus23> thanks
#528 [10:17] <rayan2006> thats the link
#529 [10:17] <rayan2006> and now?
#530 [10:17] * urielsalis tips hat
#530 [10:17] * cokbagus23 [cokbagus23@notlogged] has quit. (Quit: Web client closed)
#531 [10:17] <urielsalis> rayan2006, download and install https://downloadcenter.intel.com/download/22165
#532 [10:17] <OmgItsKelly> Oh, where's the contact form?
#533 [10:18] <rayan2006> whats that?
#534 [10:18] <rayan2006> the link?
#535 [10:18] <urielsalis> rayan2006, yup
#536 [10:18] <urielsalis> ??> OmgItsKelly account/send-email
#537 [10:18] <Absol> OmgItsKelly: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#538 [10:18] <Absol> OmgItsKelly: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#539 [10:19] <rayan2006> But why do I need to download that Windows version?
#540 [10:19] <urielsalis> rayan2006, its a driver update for your video card
#541 [10:19] <rayan2006> ok thanks
#542 [10:19] <rayan2006> i will keep you updated
#543 [10:19] * urielsalis tips hat
#543 [10:20] <rayan2006> after I download that, can I log in again?
#544 [10:20] <urielsalis> rayan2006, you have to install it, reboot your pc and then you should be able to login again
#545 [10:22] * MKV_Slendyy [MKV_Slendyy@notlogged] has joined #minecrafthelp
#546 [10:22] <MKV_Slendyy> javalangconecctin
#547 [10:23] * OliTkk [OliTkk@notlogged] has joined #minecrafthelp
#548 [10:23] <MKV_Slendyy> javalang.nullpointerexcepttion
#549 [10:23] <urielsalis> MKV_Slendyy, what antivirus you have?
#550 [10:23] * rayan2006 [rayan2006@notlogged] has quit. (Ping timeout: 195 seconds)
#551 [10:23] <OliTkk> i dont know
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#569 [11:21] <OriginalCow> Hey
#570 [11:21] <OriginalCow> I need someones help
#571 [11:21] <OriginalCow> anyone out therre?
#572 [11:23] <OriginalCow> I need help with logging in, when I enter in my username or email and then follow with my password it says on the launcher "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked."
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#575 [12:02] * manu [manu@notlogged] has joined #minecrafthelp
#576 [12:03] <manu> Every time I try and join my minecraft server the error message comes up saying disconnected.
#577 [12:03] <manu> I tried to delete and reinstall
#578 [12:03] <manu> use the ip address instead of the server naem
#579 [12:03] <manu> however nothing is working.
#580 [12:04] <manu> direct connect does not work either
#581 [12:04] <urielsalis> manu, to what server?
#582 [12:05] <manu> It is a multiplayer server
#583 [12:05] <manu> created for our classes project
#584 [12:05] <urielsalis> manu, you have the ip?
#585 [12:05] <manu> yes however it doesn't work
#586 [12:05] <urielsalis> manu, can you give it to me?
#587 [12:05] <manu> why?
#588 [12:05] <urielsalis> manu, to test if its online
#589 [12:06] <manu> okay.
#590 [12:06] <manu> 69.157.106.138
#591 [12:06] <manu> I believe that is ti
#592 [12:06] <urielsalis> manu, running craftbukkit 1.10.1?
#593 [12:06] * nk29ti [nk29ti@notlogged] has joined #minecrafthelp
#594 [12:06] <urielsalis> .2*
#595 [12:06] <manu> 1.10.2
#596 [12:07] <manu> yes
#597 [12:07] <urielsalis> manu, and what version of minecraft you are running?
#598 [12:07] <manu> don't know.
#599 [12:07] <manu> where can i chec
#600 [12:07] <urielsalis> ??> manu launcher/change-version
#601 [12:07] <Absol> manu: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#602 [12:08] <urielsalis> manu, change your version to 1.10.2
#603 [12:08] <urielsalis> manu, also note that bukkit is a really poor alternative to vanilla or spigot,(spigot supporting plugins too) as it has been taken down before
#604 [12:08] <manu> it is
#605 [12:08] <manu> turned to 1.10.2
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#607 [12:09] <manu> it doesn't work.
#608 [12:09] <urielsalis> manu, one moment
#609 [12:09] <urielsalis> manu, can you join mctest.ae97.net?
#610 [12:09] <manu> is that a server
#611 [12:09] <manu> ???
#612 [12:09] <urielsalis> manu, yes
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#614 [12:10] <manu> doesn't let me join..
#615 [12:10] <manu> there is an x on the signal
#616 [12:11] <urielsalis> manu, what antivirus you have?
#617 [12:11] <manu> nothingwindows defender
#618 [12:11] <urielsalis> manu, any parental control software installed?
#619 [12:11] <manu> noep
#620 [12:11] <manu> im admin
#621 [12:11] <urielsalis> ??> manu tools/hjt
#622 [12:11] <Absol> manu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#623 [12:11] <Absol> manu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#624 [12:12] * LandwardPack54 [LandwardPack54@notlogged] has joined #minecrafthelp
#625 [12:13] <LandwardPack54> My mcpe sometimes just quits the whole game without a reason
#626 [12:14] <LandwardPack54> And I dont know why is there something I can do to fix that
#627 [12:16] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#628 [12:19] <LandwardPack54> Hello
#629 [12:20] <LandwardPack54> Can someone help me
#630 [12:20] <LandwardPack54> ?
#631 [12:20] <LandwardPack54> There is noboy
#632 [12:22] <LandwardPack54> Hello
#633 [12:22] <LandwardPack54> I need help
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#638 [12:29] * Thisguy_|Sleep is now known as Thisguy_
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#641 [12:44] <FlashingPumpkin> Hey guys, I'm trying to login to mojang but it says unknown username or password, although I just changed my password and I'm sure both my mail and password are correct. Anyone knows why I'm getting this error?
#642 [12:44] <mattym> ??> FlashingPumpkin login/throttle
#643 [12:44] <Absol> FlashingPumpkin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#644 [12:45] <Absol> FlashingPumpkin: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#645 [12:45] <FlashingPumpkin> oh okay, thanks
#646 [12:45] <Thisguy_> So is Abs a bot or just filled with auto-responses or what...?
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#648 [12:49] * FlashingPumpkin [FlashingPumpkin@notlogged] has quit. (Ping timeout: 195 seconds)
#649 [12:50] <mattym> Both
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#651 [13:04] * sound1337 [sound1337@notlogged] has joined #minecrafthelp
#652 [13:05] <sound1337> Hello! i been waiting 3 hrs like u said to try to send over my minecraft account to mojang
#653 [13:06] <sound1337> i bought the game in 2011 so i need to send it over but it tell me the username dosent exist when i have video proff of that name
#654 [13:06] * Dieu_T_P [Dieu_T_P@notlogged] has joined #minecrafthelp
#655 [13:07] <Dieu_T_P> slt
#656 [13:07] <Dieu_T_P> g un probleme g perdu mon compte email de mon compte minecraft e
#657 [13:08] <Dieu_T_P> et je ne peut pas le recup ???
#658 [13:12] <sound1337> any admins
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#661 [13:17] <sound1337> ?
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#663 [13:22] <Thisguy_> mattym: So he's just a bot, then, who responds automatically. Which is what, I assumed, they typically do. Or is he a person with automatic responses? Do people do that? Honestly I've only really been using IRC for a short while.
#664 [13:22] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#665 [13:23] <urielsalis> Thisguy_, Absol has custom messages that we trigger using a commnad
#666 [13:23] <urielsalis> ?? bot
#667 [13:23] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#668 [13:23] <urielsalis> like that
#669 [13:23] <Thisguy_> Neat.
#670 [13:24] * Jason [Jason@notlogged] has joined #minecrafthelp
#671 [13:26] <Jason> Hi we are a school District and using Minecraft in a club, we are having problems connecting more than 10 accounts at once, is their a limit on one ip address?
#672 [13:26] <Jason> We have about 30 students who are trying to login.
#673 [13:27] <urielsalis> Jason, There might be a limit, we dont know as we are not Moajgn
#674 [13:27] <urielsalis> what happens when they try?
#675 [13:27] <Jason> They can not log in.
#676 [13:27] <urielsalis> Jason, what error message they get? invalid password?
#677 [13:28] <Jason> User password not recognized
#678 [13:29] <urielsalis> Jason, it might be that one student got the network throttled
#679 [13:29] <urielsalis> ??> Jason login/throttle
#680 [13:29] <Absol> Jason: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#681 [13:29] <Absol> Jason: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#682 [13:30] <urielsalis> or a combination of students, you just need 3 students to try a wrong password once
#683 [13:34] * tyler [tyler@notlogged] has joined #minecrafthelp
#684 [13:34] <tyler> it wont let me log into my minecraft account even though i know my email and my password
#685 [13:36] <mattym> tyler, Have you tried to reset the password yet?
#686 [13:36] <tyler> yes
#687 [13:36] <mattym> ??> tyler login/throttle
#688 [13:36] <Absol> tyler: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#689 [13:36] <Absol> tyler: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#690 [13:37] <tyler> ive tried that
#691 [13:37] <mattym> Read it again
#692 [13:38] <tyler> okay
#693 [13:40] <tyler> just changed my password again and still wont work. no lockout yet
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#695 [13:40] <Jason> ok
#696 [13:40] <Jason> thanks
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#698 [13:41] <mattym> tyler, You havent read the message Absol gave you.
#699 [13:42] <tyler> i fixed it. thsnks
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#706 [14:06] <TheHappestAcorn> i cannot log into my minecraft account even though i typed in the right username and password
#707 [14:07] <mattym> TheHappestAcorn, have you tried to reset the password yet?
#708 [14:07] <TheHappestAcorn> yes i have
#709 [14:07] <TheHappestAcorn> still didnt work
#710 [14:08] <mattym> ??> TheHappestAcorn login/throttle
#711 [14:08] <Absol> TheHappestAcorn: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#712 [14:08] <Absol> TheHappestAcorn: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#713 [14:09] <TheHappestAcorn> ok, i will do that
#714 [14:09] <TheHappestAcorn> thank you
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#724 [14:26] <paddy> hi i have a problem with multiplayer minecraft, whenever i join a game the lad is incredible, i can walk around but nothing is actually happening. and i kept dying because of this, my computer is very good and play MC a lot, my internet is fine yet it continues to do this
#725 [14:26] <paddy> singleplayer is fine
#726 [14:26] <GlpTv21> Ich komme nicht auf meineb Account weil ich mein passwort vergessen habe und mich mehr Zugriff habe auf meine email und ich nicht ein neues passwort anfordern kann was soll ich machen ?
#727 [14:26] * Mister_DiogoBR [Mister_DiogoBR@notlogged] has joined #minecrafthelp
#728 [14:26] <mattym> ??> GlpTv21 lang/de
#729 [14:26] <Absol> GlpTv21: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#730 [14:26] <mattym> paddy, Is it specific to one server, or any server youve tried?
#731 [14:27] * Mister_DiogoBR [Mister_DiogoBR@notlogged] has quit. (Client Quit)
#732 [14:27] <paddy> ive tried 2 both same
#733 [14:27] <mattym> ??> paddy win/reinst
#734 [14:27] <Absol> paddy: You may need to reinstall the locally installed files that Minecraft puts into place.
#735 [14:27] <Absol> paddy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#736 [14:27] * HEEEEELp [HEEEEELp@notlogged] has joined #minecrafthelp
#737 [14:27] <mattym> paddy, Try the instructions from Absol , see if it still happens after that.
#738 [14:27] <HEEEEELp> hellol
#739 [14:27] <paddy> thanks!
#740 [14:31] <GlpTv21> I forgot my password and can not access my account. I can not ask for a new password because I can not access my e-mail what should I do?
#741 [14:33] <paddy> guys, still nothing, doing the same thing
#742 [14:33] <urielsalis> GlpTv21, email Mojang
#743 [14:33] <urielsalis> ??> GlpTv21 account/send-email
#744 [14:33] <Absol> GlpTv21: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#745 [14:33] <Absol> GlpTv21: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#746 [14:33] <urielsalis> ??> GlpTv21 account/trans-id
#747 [14:33] <Absol> GlpTv21: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#748 [14:33] <GlpTv21> Ok thanks
#749 [14:34] <paddy> any other suggestions? seems to be doing the same constant lag?
#750 [14:34] <urielsalis> paddy, where is the sderver?
#751 [14:34] <urielsalis> paddy, where is the server located?
#752 [14:35] <paddy> abroad i think, not close anyway
#753 [14:35] <mattym> paddy, Could be a connection issue then.
#754 [14:35] <urielsalis> paddy, thats the issue then
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#756 [14:35] <paddy> but i play on it all the time and its fine?
#757 [14:35] <urielsalis> paddy, if its too far away, packets between you and the server take too long to arrive for a good experience
#758 [14:36] <urielsalis> paddy, if the cable that is below the ocean connecting the UK with the US(that is probably where the server is) gets a lot of traffic, you are going to have lag
#759 [14:37] <paddy> im getting the host to restart the server
#760 [14:37] <paddy> ive got 5 bar connection to the server tho
#761 [14:37] * ommer15 [ommer15@notlogged] has joined #minecrafthelp
#762 [14:37] <mattym> That doesnt really indicate anything
#763 [14:37] <urielsalis> paddy, you got the server ip?
#764 [14:37] <paddy> yeah why?
#765 [14:38] <urielsalis> paddy, if you do, run a ping and check how much latency is between you and the server
#766 [14:38] <urielsalis> ??> paddy win/cmd
#767 [14:38] <Absol> paddy: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#768 [14:38] <urielsalis> paddy, there, write ping serverip
#769 [14:38] * Lorenzo [Lorenzo@notlogged] has joined #minecrafthelp
#770 [14:38] <paddy> thanks
#771 [14:39] <urielsalis> paddy, that number in time=<number>ms is your ping to the server
#772 [14:39] <urielsalis> paddy, that number in time=<number>ms is your ping to the server
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#775 [14:39] <urielsalis> paddy, tell us how much is that
#776 [14:39] <cam_> I recently downloaded windows 10 and i now everytime i launch minecraft it crashes how do i fix it
#777 [14:39] <Lorenzo> Hi I have problem with Minecraft. After login the system give error and close the program.
#778 [14:39] <mattym> ??> cam_ launcher/crash-log
#779 [14:39] <urielsalis> ??> cam_ launcher/crash-log
#780 [14:39] <Absol> cam_: We need to see your crash log, which appears after a crash.
#781 [14:39] <Absol> cam_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#782 [14:39] <urielsalis> Lorenzo, what error?
#783 [14:40] <Lorenzo> [21:19:27 INFO]: Looking for orphaned versions to clean up... [21:19:40 INFO]: Looking for old natives & assets to clean up... [21:22:34 ERROR]: Game ended with bad state (exit code 255)
#784 [14:40] <mattym> ??> Lorenzo launcher/log
#785 [14:40] <Absol> Lorenzo: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#786 [14:40] <Absol> Lorenzo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#787 [14:41] <Lorenzo> ok let me copy
#788 [14:41] <Lorenzo> thanks
#789 [14:41] <cam_> http://paste.ubuntu.com/23595124/
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#791 [14:42] <mattym> ??> cam_ win/dxdiag
#792 [14:42] <Absol> cam_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#795 [14:42] <Rashidamon> Hi I was playing on a server and it crashed it happens rarely but when it happens every 5 minutes it crashes [17:38:10] [Client thread/ERROR]: 1286: Invalid framebuffer operation [17:38:10] [Client thread/ERROR]: ########## GL ERROR ########## [17:38:10] [Client thread/ERROR]: @ Post render [17:38:10] [Client thread/ERROR]: 1286: Invalid framebuffer operation [17:38:10] [Client thread/ERROR]: ########## GL ERROR ########## [17:38:10] [Client threa
#796 [14:42] <urielsalis> ??> Rashidamon win/dxdoag
#797 [14:42] <urielsalis> ??> Rashidamon win/dxdiag
#798 [14:42] <Absol> Rashidamon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#799 [14:42] <urielsalis> Rashidamon, hi from Cordoba o/
#800 [14:43] <Rashidamon> Saludos de La Plata <3
#801 [14:43] * Oisin [Oisin@notlogged] has joined #minecrafthelp
#802 [14:43] <Lorenzo> Is this: http://paste.ubuntu.com/23595136/
#803 [14:43] <Oisin> hello
#804 [14:43] <urielsalis> hi Oisin
#805 [14:44] <mattym> ??> Lorenzo win/reinst
#806 [14:44] <Absol> Lorenzo: You may need to reinstall the locally installed files that Minecraft puts into place.
#807 [14:44] <Absol> Lorenzo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#808 [14:44] <mattym> Lorenzo, Try the instructions Absol wrote, see if you get anything different.
#809 [14:45] <Oisin> so i delete everything?
#810 [14:45] <urielsalis> ??> Oisin irc/multitasking
#811 [14:45] <Absol> Oisin: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#812 [14:45] <Oisin> ok
#813 [14:45] <Rashidamon> I did the dxdiag
#814 [14:45] <urielsalis> Rashidamon, can you give me the link?
#815 [14:46] <Rashidamon> Sure
#816 [14:46] <Oisin> i just dont know what to delete in the.minecraft folder
#817 [14:46] <Lorenzo> Ok thanks I will try
#818 [14:46] <urielsalis> Oisin, dont follow those instructions
#819 [14:47] <Oisin> ok
#820 [14:47] <urielsalis> Oisin, they were not meant for you
#821 [14:47] <Oisin> ook
#822 [14:47] <Rashidamon> Wait it has a link?
#823 [14:47] <Oisin> it wont let me get on to minecraft
#824 [14:47] <urielsalis> Rashidamon, yup, paste.ubuntu.com/xxxxxxx
#825 [14:48] <Oisin> i have the link if you could help me
#826 [14:48] <urielsalis> Oisin, what is your issue?
#827 [14:48] <Rashidamon> http://paste.ubuntu.com/23595163/
#828 [14:48] <Oisin> everytime i open minecraft it crashes
#829 [14:48] <cam_> http://paste.ubuntu.com/23595164/
#830 [14:48] <urielsalis> Rashidamon, one moment
#831 [14:49] <mattym> cam_, Ok one moment
#832 [14:49] <urielsalis> ??> Oisin launcher/crash-log
#833 [14:49] <Absol> Oisin: We need to see your crash log, which appears after a crash.
#834 [14:49] <Absol> Oisin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#835 [14:49] <Oisin> so all the information in the crash log?
#836 [14:50] <urielsalis> Rashidamon, download and install https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit?product=81502
#837 [14:50] <urielsalis> Oisin, yup
#838 [14:50] <Lorenzo> Sorry Guys I need more specification for "delete everything except for the saves directory that you see therein"
#839 [14:50] <Lorenzo> I have directory and file in
#840 [14:50] <Lorenzo> I have to delete all ??
#841 [14:50] <urielsalis> Lorenzo, inside the .minecraft folder, delete everything else the saves directory, if the saves directory doesnt exists, it doesnt matter, just delete all
#842 [14:50] <mattym> cam_, Do you happen to know the model of your computers graphics card?
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#844 [14:51] <Oisin> how do i copy the crash log
#845 [14:51] <cam_> no i don,t
#846 [14:51] <Lorenzo> ok
#847 [14:51] <mattym> cam_, Ok, gimme a minute or two.
#848 [14:51] <cam_> okay
#849 [14:52] <Rashidamon> I think it installed
#850 [14:52] <Rashidamon> No a new tab was opened
#851 [14:53] <Oisin> http://paste.ubuntu.com/23595197/
#852 [14:53] * GlpTv21 [GlpTv21@notlogged] has quit. (Ping timeout: 195 seconds)
#853 [14:53] <Oisin> thats my crash report
#854 [14:53] <Rashidamon> It installed
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#856 [14:54] <urielsalis> ??> Oisin win/dxdiagh
#857 [14:54] <urielsalis> ??> Oisin win/dxdiag
#858 [14:54] <Absol> Oisin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#859 [14:54] <urielsalis> Rashidamon, restart your pc
#860 [14:54] <Rashidamon> Yes I will do it xD
#861 [14:54] <Rashidamon> I come here again after reset?
#862 [14:55] <mattym> cam_, Download and Install the file from this page http://www.geforce.com/drivers/results/112201
#863 [14:56] <Oisin> http://paste.ubuntu.com/23595219/
#864 [14:56] <Oisin> did it
#865 [14:56] <cam_> okay now what
#866 [14:57] <mattym> cam_, Download and Install it.
#867 [14:58] <Oisin> http://paste.ubuntu.com/23595219/
#868 [14:58] <Lorenzo> Sorry probelm not solved with the suggestion you gave.
#869 [14:58] * Rashidamon [Rashidamon@notlogged] has quit. (Ping timeout: 195 seconds)
#870 [14:58] <Lorenzo> appare a meesage say Java TM error
#871 [14:59] <mattym> Oisin, You need to try and run the Windows Update to find anything it needs to update.
#872 [14:59] <mattym> Lorenzo, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#877 [15:02] <Lorenzo> @mattym done!
#878 [15:03] <mattym> Lorenzo, Then try starting a world
#879 [15:05] <Lorenzo> Seams solved!! :-) thanks
#880 [15:05] <Lorenzo> You are the best!
#881 [15:05] <Lorenzo> Thanks
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#884 [15:05] <cam_> my computer crashed
#885 [15:06] <mattym> cam_, Did you install the driver from Nvidia?
#886 [15:06] <cam_> it crashed mid way
#887 [15:06] <mattym> cam_, Start it again.
#888 [15:06] <cam_> just did
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#894 [15:16] <cam__> i did it
#895 [15:17] <mattym> cam__, Did it crash again, or did you restart when it asked you to?
#896 [15:17] * RemixKer [RemixKer@notlogged] has joined #minecrafthelp
#897 [15:17] <cam__> i restarted
#898 [15:17] <mattym> cam__, Try running the game now
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#900 [15:18] <cam__> it still crashed
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#904 [15:18] <mattym> cam__, Can you get a new dxdiag report
#905 [15:18] <SluggerMike2002> Hello
#906 [15:19] * ugoci [ugoci@notlogged] has joined #minecrafthelp
#907 [15:19] <SluggerMike2002> I need help figuring out why my mc randomly crashes
#908 [15:19] <mattym> ??> SluggerMike2002 launcher/crash-log
#909 [15:19] <Absol> SluggerMike2002: We need to see your crash log, which appears after a crash.
#910 [15:19] <Absol> SluggerMike2002: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#911 [15:20] <SluggerMike2002> Ok
#912 [15:20] <cam__> http://paste.ubuntu.com/23595292/
#913 [15:20] <ugoci> mi si apre solo la modalita demo che devo fare'?
#914 [15:21] <SluggerMike2002> Also at random points my mc will freeze when I press "t" or when I press "s"
#915 [15:21] <mattym> cam__, And are you sure the monitor you are using is plugged directly into your graphics card?>
#916 [15:21] <mattym> ??> ugoci lang/it
#917 [15:21] <Absol> ugoci: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#918 [15:21] <cam__> How would i know?
#919 [15:22] <SluggerMike2002> How do I show my crash logs
#920 [15:22] <mattym> SluggerMike2002, Read the info from Absol
#921 [15:23] <mattym> cam__, Look at the back of the computer, you monitor should be plugged into a graphics card, best way to describe that would be, not near the audio connectors
#922 [15:23] <ugoci> mincraft I bought a year ago. my son now says he can only play in demo mode what I have to do?
#923 [15:23] <mattym> ugoci, That usually means you are logging in with the wrong account.
#924 [15:25] <SluggerMike2002> http://paste.ubuntu.com/23595310/
#925 [15:25] <SluggerMike2002> mattym that is the link
#926 [15:25] <mattym> SluggerMike2002, Ok one moment
#927 [15:25] * glitchedgooomba [glitchedgooomba@notlogged] has joined #minecrafthelp
#928 [15:26] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#929 [15:26] <mattym> ??> SluggerMike2002 mods
#930 [15:26] <glitchedgooomba> how do i chnge emil address?
#931 [15:26] <Absol> SluggerMike2002: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#932 [15:26] <Absol> SluggerMike2002: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#933 [15:26] <mattym> glitchedgooomba, Are you able to log into your account?
#934 [15:27] <glitchedgooomba> yeah, just wanna chnge email
#935 [15:27] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#936 [15:27] <SluggerMike2002> mattym what do u mean?
#937 [15:27] <mattym> glitchedgooomba, Log in at account.mojang.com/me put the mouse/cursor over the My Account area, and select settings in the drop down.
#938 [15:27] <mattym> glitchedgooomba, You should be able to edit the email there
#939 [15:27] <urielsalis> SluggerMike2002, we dont help with mods here
#940 [15:27] <mattym> SluggerMike2002, We dont support people using mods here.
#941 [15:27] <glitchedgooomba> ok thx!
#942 [15:28] <SluggerMike2002> mattym
#943 [15:28] <SluggerMike2002> the problem still happens when not using mods at all
#944 [15:28] <urielsalis> SluggerMike2002, then can you get us a log in vanilla?
#945 [15:28] <cam__> i believe its plugged in wouldnt my moniter not work if it wasnt?
#946 [15:28] <urielsalis> cam__, there should be 2 ports where to plug it
#947 [15:28] <urielsalis> cam__, one is for your igpu, the other for your gpu
#948 [15:28] <urielsalis> cam__, generally the gpu one is the one that is lower
#949 [15:29] <cam__> my minitor plug is plugged into an adapter then into my cpmoutar
#950 [15:30] <mattym> cam__, Restart the computer one more time and see if it works.
#951 [15:31] <mattym> cam__, The driver installed, but for some reason the computer still isnt recognizing it
#952 [15:31] <cam__> okay
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#954 [15:37] * RemixKer [RemixKer@notlogged] has joined #minecrafthelp
#955 [15:37] <RemixKer> http://paste.ubuntu.com/23595346/
#956 [15:38] * cam_ [cam_@notlogged] has joined #minecrafthelp
#957 [15:38] <cam_> didnt work
#958 [15:38] * RemixKer [RemixKer@notlogged] has quit. (Client Quit)
#959 [15:38] * RemixKer [RemixKer@notlogged] has joined #minecrafthelp
#960 [15:38] * RemixKer [RemixKer@notlogged] has quit. (Client Quit)
#961 [15:39] <cam_> anything else?
#962 [15:40] <mattym> cam_, You may want to try running the Nvidia installer again, this time, right click it and select Run as Administrator
#963 [15:41] <mattym> cam_, When it gives you the choice, choose custom Install, then choose the option that lets you do a clean install.
#964 [15:43] <cam_> okay
#965 [15:43] <cam_> i need the link again
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#967 [15:44] <mattym> cam_, Did you delete the file?
#968 [15:44] <cam_> no
#969 [15:44] <mattym> cam_, Then just run it again
#970 [15:45] <cam_> the file is gone cause i restarted
#971 [15:46] <mattym> cam_, It should be in your downloads folder
#972 [15:46] * glitchedgooomba [glitchedgooomba@notlogged] has quit. (Ping timeout: 195 seconds)
#973 [15:49] <SluggerMike2002> Why does my mc freeze
#974 [15:49] <SluggerMike2002> when I press t and s
#975 [15:49] <mattym> SluggerMike2002, Probably the mods.
#976 [15:49] * Julliandroid [Julliandroid@notlogged] has quit. (Quit: Web client closed)
#977 [15:50] <SluggerMike2002> When I used just optifine and nothing else the problem still happened
#978 [15:50] <mattym> SluggerMike2002, Right, so your still using mods, and expecting something different to happen?
#979 [16:01] * MohaQA [MohaQA@notlogged] has joined #minecrafthelp
#980 [16:01] <MohaQA> hi
#981 [16:02] * Lemon` [Lemon`@notlogged] has joined #minecrafthelp
#982 [16:03] <MohaQA> Guys I changed my ign from MohaQA to MohaExplorer like 2 days ago and i am hating this name :( can you guys please change it back to MohaQA
#983 [16:03] <mattym> MohaQA, You need to wait 30 days from the name change.
#984 [16:04] <MohaQA> but dude staff can change it without waiting 30 days
#985 [16:04] <MohaQA> please
#986 [16:05] <Lord_Ralex> They "could", but won't
#987 [16:05] <mattym> MohaQA, 1) We are not affiliated with Mojang here 2) They will not change it for you 3) Wait till you can change it yourself
#988 [16:05] * rets [rets@notlogged] has joined #minecrafthelp
#989 [16:05] * cam [cam@notlogged] has joined #minecrafthelp
#990 [16:05] <cam> restarted and redownloaded and cleared still crashed
#991 [16:06] <rets> jugar
#992 [16:06] <MohaQA> .
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#994 [16:06] <mattym> ??> cam win/reinst
#995 [16:06] <Absol> cam: You may need to reinstall the locally installed files that Minecraft puts into place.
#996 [16:06] <Absol> cam: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#997 [16:06] <mattym> cam, Try the instructions Absol wrote
#998 [16:06] <mattym> cam, Try the instructions Absol wrote
#999 [16:06] * rets [rets@notlogged] has left #minecrafthelp
#1000 [16:08] <cam> i dont see a folder that says saves directory?
#1001 [16:08] <mattym> cam, Do you see a folder called saves?
#1002 [16:08] <cam> no
#1003 [16:08] <mattym> cam, Then delete everything.
#1004 [16:08] <cam> so just delete my .minecraft folder?
#1005 [16:08] <mattym> cam, If it doesnt have a saves folder in it, yes
#1006 [16:10] <cam> okay i deleted it then ran minecraft and it crashed still
#1007 [16:10] <cam> its still saying pixel format not accelerated
#1008 [16:10] <mattym> ??> cam launcher/crash-log
#1009 [16:10] <Absol> cam: We need to see your crash log, which appears after a crash.
#1010 [16:10] <Absol> cam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1011 [16:11] <cam> http://paste.ubuntu.com/23595484/
#1012 [16:13] <mattym> cam, Hmm
#1013 [16:13] <cam> thats what im saying
#1014 [16:14] <mattym> cam, You may want to try letting Windows Update run a search and update anything it finds.
#1015 [16:15] * SluggerMike2002 [SluggerMike2002@notlogged] has quit. (Quit: Web client closed)
#1016 [16:15] <cam> ow do i do that
#1017 [16:15] <mattym> ??> cam win/update
#1018 [16:15] <Absol> cam: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1019 [16:16] <cam> okay im updating
#1020 [16:18] <Thisguy_> If I'm putting a village together in 1.8.9, and I have a door facing more or less straight at the siding of a house, will that door "count" as a door? Do they need a specific amount of space in front of them?
#1021 [16:24] <mattym> Thisguy_, I think this wiki page covers all the possible ways to make it count as a 'house' and what will mess with it http://minecraft.gamepedia.com/Tutorials/Village_mechanics
#1022 [16:25] * Lilith_Bast [Lilith_Bast@notlogged] has joined #minecrafthelp
#1023 [16:26] <Lilith_Bast> hello, i have a little problem, i cant change mi e-mail, it said me that happened one error :(
#1024 [16:27] <Lilith_Bast> i read the forums and the support center, but anything resolve it :/
#1025 [16:27] <mattym> Lilith_Bast, What error?
#1026 [16:27] <Lilith_Bast> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#1027 [16:27] <Lilith_Bast> this
#1028 [16:28] <mattym> Lilith_Bast, Ok, have you filled out the support ticket like it said?
#1029 [16:28] <Lilith_Bast> yep but dont send me anything, 1 week ago :/
#1030 [16:28] <Lilith_Bast> i must re-send other ticket? :/
#1031 [16:28] <mattym> Lilith_Bast, Did you include the Transaction-ID like it told you to?
#1032 [16:29] <Lilith_Bast> it was a gift and i dont have it :/
#1033 [16:30] <mattym> Lilith_Bast, Then ask the person that got it for you. You wont be able to get account help from them without it.
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#1040 [16:47] <Dan_> when i enter my security questions on minecraft.net it doent accpet them even though ive literally just changed them 10 seconds ago
#1041 [16:51] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1042 [16:51] <OG_Reckless> Anyone here??
#1043 [16:51] <OG_Reckless> That can help me
#1044 [16:52] <OG_Reckless> Anyone knows how to fix this. http://prntscr.com/dgnyq5
#1045 [16:58] <OG_Reckless> Guys
#1046 [16:58] <OG_Reckless> pie_flavor: ?
#1047 [16:58] <OG_Reckless> mattym: ?
#1048 [16:58] <OG_Reckless> Anyone?
#1049 [17:01] * Dan_ [Dan_@notlogged] has quit. (Ping timeout: 195 seconds)
#1050 [17:04] <OG_Reckless> Who here??
#1051 [17:06] * tumbleweed is now known as bildramer
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#1056 [17:11] <Guest27899> hey can someone help me with my minecraft? I've tried to launch it a few times on different launchers and nothing happens. I apparently have out of date video drivers but i just updated them.
#1057 [17:13] <mattym> Guest27899, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1058 [17:13] <Guest27899> http://paste.ubuntu.com/23595744/
#1059 [17:15] <mattym> Guest27899, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167
#1060 [17:15] * mamageimer [mamageimer@notlogged] has joined #minecrafthelp
#1061 [17:15] <Guest27899> Thanks, I'll try it out.
#1062 [17:17] * Oxtal [Oxtal@notlogged] has joined #minecrafthelp
#1063 [17:18] * Twilight843 [Twilight843@notlogged] has joined #minecrafthelp
#1064 [17:19] <Oxtal> Hey I have forgotten my password for my account, and have trying the password reset several times and never get an email. any ideas?
#1065 [17:19] <Twilight843> My minecraft freezes but it does not crash :/
#1066 [17:20] <mattym> Oxtal, What is your ingame username?
#1067 [17:20] <mattym> ??> Twilight843 launcher/open
#1068 [17:20] <Absol> Twilight843: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1069 [17:20] <mattym> Twilight843, Make the changes Absol wrote, play till it freezes again.
#1070 [17:20] <Twilight843> ok
#1071 [17:20] <mattym> ??> Twilight843 launcher/game-output
#1072 [17:20] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1073 [17:20] <Absol> Twilight843: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1074 [17:20] <Absol> Twilight843: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1075 [17:20] * Guest27899 [Guest27899@notlogged] has quit. (Ping timeout: 195 seconds)
#1076 [17:20] <Oxtal> Oxtal0677
#1077 [17:21] <OG_Reckless> whos here that can help me?
#1078 [17:21] <mattym> Twilight843, When it freezes again, get the the info Absol just wrote about
#1079 [17:21] <OG_Reckless> mattym: <3
#1080 [17:21] <Twilight843> ok
#1081 [17:21] <Twilight843> thx lol
#1082 [17:21] <OG_Reckless> mattym: give me a sec let me get the link i need you :P
#1083 [17:21] <mattym> Oxtal, Are you sure?
#1084 [17:21] * julia_50gamer [julia_50gamer@notlogged] has joined #minecrafthelp
#1085 [17:21] <Oxtal> Might just be oxtal, But I know my email adress
#1086 [17:22] * julia_50gamer [julia_50gamer@notlogged] has quit. (Client Quit)
#1087 [17:22] <mattym> ??> Oxtal account/send-email
#1088 [17:22] <Absol> Oxtal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1089 [17:22] <Absol> Oxtal: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1090 [17:23] <Oxtal> I trying to send the reset email like 15 times but I never get one
#1091 [17:23] <mattym> Oxtal, Do the instructions Absol sent
#1092 [17:23] * Oxtal [Oxtal@notlogged] has quit. (Quit: Web client closed)
#1093 [17:24] <OG_Reckless> mattym: can you help me with this. http://prnt.sc/dgnyq5
#1094 [17:24] <OG_Reckless> :)
#1095 [17:24] <mattym> OG_Reckless, When does that show up?
#1096 [17:25] <OG_Reckless> mattym: when i AFK on a server it kicks me and that comes up.
#1097 [17:25] <mattym> OG_Reckless, That usually means they have aft prevention on
#1098 [17:26] <OG_Reckless> mattym: so its something with the server?? Cuz i asked the people from the server and they say they didnt get that... :9
#1099 [17:26] <OG_Reckless> :(
#1100 [17:27] <OG_Reckless> mattym: what servers you play on?? :P
#1101 [17:27] * Oisin [Oisin@notlogged] has quit. (Quit: Web client closed)
#1102 [17:27] <mattym> OG_Reckless, Its a communication error with the server. Probably means they are using something to prevent AFK'ing
#1103 [17:28] <OG_Reckless> mattym: that IM using something that prevents me from afking? so it has to do with me right?
#1104 [17:28] <mattym> OG_Reckless, Probably
#1105 [17:29] <OG_Reckless> mattym: huh ok ill try to using a vanilla MC 1.8 to see if that changes when i AFK
#1106 [17:29] <OG_Reckless> mattym: what servers do u play on?? :)
#1107 [17:30] <mattym> I dont
#1108 [17:30] <OG_Reckless> You dont?
#1109 [17:30] <OG_Reckless> You dont play Minecwaft?
#1110 [17:30] <OG_Reckless> Why u no Minecwaft bro.
#1111 [17:31] * blueWolf77 [blueWolf77@notlogged] has joined #minecrafthelp
#1112 [17:31] <OG_Reckless> Can someone teach me how to Minecwaft?!?!?
#1113 [17:32] <OG_Reckless> mattym: How to minecwaft?
#1114 [17:32] <OG_Reckless> ok mattym ill see you later. xD ill stop being an idiot. :P
#1115 [17:32] <OG_Reckless> <3
#1116 [17:33] <OG_Reckless> I IS GONE now.
#1117 [17:34] <blueWolf77> HELP please me and my friend both have MacBook airs and we want to play together using the LAN server, we use the same network ( he comes to my house) and I turn on LAN and nothing shows up on his screen, we both use version 1.11
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#1123 [17:55] <Gab> When i try to log in on the minecraft launcher, it says Sorry but we couldn't connect to our servers, please make sure you're online and that minecraft is not blocked
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#1128 [18:03] <Twilight843> it freezed but idk what im supposed to copy?
#1129 [18:03] * Bluewolf77 [Bluewolf77@notlogged] has quit. (Ping timeout: 195 seconds)
#1130 [18:04] <mattym> ??> Twilight843 launcher/game-output
#1131 [18:04] <Absol> Twilight843: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1132 [18:04] <Absol> Twilight843: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1133 [18:04] * elcr [elcr@notlogged] has joined #minecrafthelp
#1134 [18:04] <mattym> ??> Gab tools/hjt
#1135 [18:04] <Absol> Gab: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1136 [18:04] <Absol> Gab: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1137 [18:04] * pbeast [pbeast@notlogged] has joined #minecrafthelp
#1138 [18:05] * irfanb [irfanb@notlogged] has quit. (Client Quit)
#1139 [18:07] <Twilight843> its not letting me paste it in this chat
#1140 [18:07] <elcr> 74
#1141 [18:07] <mattym> Twilight843, Did you create the link/url to the paste.ubuntu page
#1142 [18:07] <Twilight843> oh one sec
#1143 [18:08] <Twilight843> what do you mean create the link?
#1144 [18:08] <mattym> Twilight843, Everything that was said in Absols instructions
#1145 [18:08] <pbeast> I purchased a PC version of Minecraft via a scratch card from Gamestop. I installed and used the pin - everything was fine until my machine crashed and was unrecoverable. I bought a new machine and am unable to reinstall Minecraft using the pre-existing pin becuase it says it has already been redeemded. Do I have to buy a new pin card, even though I am not using the old one any longer ? Thanks
#1146 [18:09] <mattym> pbeast, No
#1147 [18:09] <mattym> pbeast, Just download it again from minecraft.net/download
#1148 [18:09] <mattym> pbeast, Then log in with the account you made using the pre-paid card.
#1149 [18:10] <Twilight843> oh then yes i did do that
#1150 [18:11] <mattym> Twilight843, Then get me the link/url to your post
#1151 [18:12] <Gab> http://paste.ubuntu.com/23595928/
#1152 [18:12] <Twilight843> i tried but when i push enter it does not send into this chat
#1153 [18:12] * ThunderCat95 [ThunderCat95@notlogged] has joined #minecrafthelp
#1154 [18:13] <mattym> ??> Gab win/covenant-eyes
#1155 [18:13] <Absol> Gab: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.0 or newer.
#1156 [18:13] <Absol> Gab: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#1157 [18:13] <Twilight843> http://paste.ubuntu.com/23595912/
#1158 [18:13] <Twilight843> oh
#1159 [18:13] <mattym> ??> Twilight843 mods
#1160 [18:13] <Absol> Twilight843: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1161 [18:13] <Absol> Twilight843: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1162 [18:13] <Gab> thanks
#1163 [18:14] <Twilight843> oh
#1164 [18:14] <Twilight843> it is optifine so...
#1165 [18:14] <mattym> So google it
#1166 [18:14] <ThunderCat95> I am trying to log into my minecraft account from a different computer, I currently have 2 computers logged in and I had no problem, on this computer I am using the same username and password but it says cant connect to minecraft.net
#1167 [18:15] <mattym> ThunderCat95, Whats the exact error?
#1168 [18:15] <Twilight843> ok
#1169 [18:15] * Twilight843 [Twilight843@notlogged] has quit. (Quit: Web client closed)
#1170 [18:15] <ThunderCat95> cant connect to minecraft.net
#1171 [18:15] * kelvinduarte [kelvinduarte@notlogged] has joined #minecrafthelp
#1172 [18:15] <pbeast> thank you mattym -
#1173 [18:15] <mattym> ThunderCat95, Is that appearing in the launcher, or in the game window?
#1174 [18:16] <ThunderCat95> launcher
#1175 [18:16] <mattym> ??> ThunderCat95 tools/hjt
#1176 [18:16] <Absol> ThunderCat95: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1177 [18:16] <Absol> ThunderCat95: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1180 [18:20] <ThunderCat95> http://paste.ubuntu.com/23595954/plain/
#1181 [18:20] <ThunderCat95> I got the link
#1182 [18:21] <ThunderCat95> Absol
#1183 [18:22] <mattym> ThunderCat95, You need to actually run the program and put the correct info in the link
#1184 [18:23] <ThunderCat95> I ran the program, copied it all and put it in the link
#1185 [18:28] <ThunderCat95> what do I do?
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#1188 [18:34] <mattym> ThunderCat95, Get me the new link/url to the post
#1189 [18:34] <ThunderCat95> ok
#1190 [18:35] <ThunderCat95> wait new what do you mean like this link? http://paste.ubuntu.com/23595977/plain/
#1191 [18:35] <ThunderCat95> thats the same as before
#1192 [18:36] * PurpleGuy1987 [PurpleGuy1987@notlogged] has joined #minecrafthelp
#1193 [18:36] <mattym> ThunderCat95, Did you download and run the HijackThis(HJT) program?
#1194 [18:36] <ThunderCat95> yes then ran it copied all of it and pasted it into the ubuntu pastebin
#1195 [18:37] <mattym> ThunderCat95, Well it doesnt just output the same 3 letters you linked the last two times. It should be significantly longer
#1196 [18:38] <ThunderCat95> I also got this but it isnt a link MZê
#1197 [18:38] <ThunderCat95> MZê but thats not longer than the other link
#1198 [18:39] <mattym> ThunderCat95, Yeah i dont know where your getting that from but it ahs nothing to do with anything youve been asked for
#1199 [18:39] <mattym> ??> ThunderCat95 tools/hjt
#1200 [18:39] <Absol> ThunderCat95: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1201 [18:39] <Absol> ThunderCat95: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1202 [18:39] <mattym> ThunderCat95, Read ^ all the instructions again
#1203 [18:39] <ThunderCat95> when I run the program there is no I accept just an emedeate text file
#1204 [18:40] <mattym> ThunderCat95, Whats in the text file?
#1205 [18:40] <ThunderCat95> its super long, and not english
#1206 [18:40] <mattym> ThunderCat95, Copy everything in it to the paste site
#1207 [18:40] <mattym> ThunderCat95, Then get the new link
#1208 [18:41] <ThunderCat95> i did and got this link http://paste.ubuntu.com/23595977/plain/
#1209 [18:41] <mattym> ThunderCat95, You said there was a lot of text, that has 3 letters
#1210 [18:42] * xTiger [xTiger@notlogged] has joined #minecrafthelp
#1211 [18:42] <ThunderCat95> no i got and output of a link and MZê
#1212 [18:42] <xTiger> hello, i have a bug
#1213 [18:42] <thgilfodrol> xTiger: what is the issue?
#1214 [18:42] <xTiger> since 5 months my skins haven't work and i have tried everything :(
#1215 [18:43] <mattym> ThunderCat95, Delete the text file, delete the file you downloaded, and start the instructions again from scratch
#1216 [18:43] <xTiger> reinstalling and things
#1217 [18:43] <xTiger> and nothing hasn't work
#1218 [18:44] <xTiger> everyone are steves, and i can't even see my skin
#1219 [18:44] <mattym> xTiger, Do you have an antivirus program installed?>
#1220 [18:44] <xTiger> and this occurs to 1.9 - 1.11
#1221 [18:44] <xTiger> yes
#1222 [18:44] <mattym> xTiger, Which one?
#1223 [18:44] <xTiger> well i have Windows defender
#1224 [18:45] <mattym> xTiger, Nothing else, even if its expired?
#1225 [18:45] <xTiger> nop nothing else
#1226 [18:45] <mattym> ??> xTiger tools/hjt
#1227 [18:45] <Absol> xTiger: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1228 [18:45] <Absol> xTiger: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1229 [18:46] <xTiger> ok
#1230 [18:46] <ThunderCat95> I got the same thing as list time MZê Download as text
#1231 [18:46] <ThunderCat95> if you clicked download text you would go to this link http://paste.ubuntu.com/23596068/plain/
#1232 [18:46] <xTiger> do i have to download the app?
#1233 [18:47] <mattym> ThunderCat95, Then you are doing something wrong. When you run the program, it should show you the options mentioned in the instructions.
#1234 [18:47] <mattym> xTiger, The program that was linked, yes
#1235 [18:47] <xTiger> ok
#1236 [18:47] <xTiger> this isn't a virus right?
#1237 [18:47] <mattym> No, its a diagnostic tool, exactly as it said
#1238 [18:47] <xTiger> ok
#1239 [18:47] <ThunderCat95> nope just said "are you sure you want to open this" and I say yes and it gives me the text
#1240 [18:48] <ThunderCat95> when I opened it again it just gave the the text file
#1241 [18:48] <mattym> ThunderCat95, Yeah thats not right, did you try downloading it again
#1242 [18:48] <ThunderCat95> ya I deleted it and redownloaded it
#1243 [18:49] <xTiger> it is downloading
#1244 [18:49] <mattym> ThunderCat95, Are you on a home computer, or work/school/public/other ?
#1245 [18:49] <xTiger> its my computer
#1246 [18:50] <xTiger> i use it for gaming
#1247 [18:50] <xTiger> what do i press
#1248 [18:50] <ThunderCat95> home but its an old mac laptop
#1249 [18:50] <mattym> xTiger, Only messages with your name at the start are meant for you.
#1250 [18:50] <xTiger> scan the computer?
#1251 [18:50] <xTiger> oh sorry
#1252 [18:50] <xTiger> my bad
#1253 [18:50] <mattym> xTiger, Read back to what Absol told you, all the steps you need to do are there
#1254 [18:50] <mattym> ThunderCat95, That would explain a bit
#1255 [18:50] <ThunderCat95> ya?
#1256 [18:51] <mattym> ThunderCat95, Well obviously you cant run a windows program
#1257 [18:51] <ThunderCat95> so what do i do
#1258 [18:51] <mattym> ThunderCat95, What verison of OSX are you on?
#1259 [18:51] <xTiger> http://paste.ubuntu.com
#1260 [18:51] <xTiger> here ya go
#1261 [18:51] <ThunderCat95> i dont know how do you check
#1262 [18:51] <mattym> xTiger, Link should have numbers at the end
#1263 [18:52] <mattym> ThunderCat95, There should be an apple icon on I believe the upper left of your desktop, if you click it and select About this Mac, it should tell you
#1264 [18:52] <xTiger> http://paste.ubuntu.com/23596140/
#1265 [18:52] <xTiger> done
#1266 [18:53] <ThunderCat95> version 10.68
#1267 [18:53] <ThunderCat95> 10.6.8
#1268 [18:53] <mattym> ThunderCat95, Ok, how recently did you download the game on that PC specifically
#1269 [18:53] <ThunderCat95> few months ago
#1270 [18:53] <mattym> ??> xTiger av/adwcleaner
#1271 [18:53] <Absol> xTiger: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1272 [18:53] <Absol> xTiger: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1273 [18:53] <xTiger> ok
#1274 [18:54] <mattym> xTiger, Do the instructions from Absol, after the program makes you restart, see if the skins work
#1275 [18:54] <mattym> ThunderCat95, Download the Mac one listed here minecraft.net/download/alternative
#1276 [18:54] <xTiger> ok thx for helping me
#1277 [18:54] <mattym> ThunderCat95, See if it works with that launcher
#1278 [18:54] <xTiger> so i restart the computer and check minecraft? or do i come straight here?
#1279 [18:55] <mattym> xTiger, Download the new tool run it according to the instructions Absol gave you
#1280 [18:55] <mattym> xTiger, After the restart, check minecraft, only come back if you are still having the issue
#1281 [18:55] <xTiger> ok
#1282 [18:55] <PurpleGuy1987> Hi, I have identified a problem in my minecraft game. I have an Invalid Token Error, and no matter what I do it persists. I commonly switch between different internets and that might be the cause, but I can't fix it.
#1283 [18:56] <xTiger> OMG IT FOUND 2 THREADS
#1284 [18:56] <xTiger> 12!!!
#1285 [18:56] <xTiger> 13
#1286 [18:56] <mattym> PurpleGuy1987, Whats the exact error?
#1287 [18:56] <mattym> xTiger, Stop
#1288 [18:56] <xTiger> SORRY
#1289 [18:56] <xTiger> ill go
#1290 [18:56] <mattym> xTiger, Let it finish and do what the instructions say, we dont need to know every step it takes
#1291 [18:56] <xTiger> thx, bye
#1292 [18:56] <xTiger> ok xD
#1293 [18:56] <xTiger> bye
#1294 [18:56] <PurpleGuy1987> I have identified that the error is indeed an Invalid Token error, and it is preventing my from going online.
#1295 [18:57] <PurpleGuy1987> Restarting the game does nothing.
#1296 [18:57] <mattym> PurpleGuy1987, What is the exact, full error message you get, and when does it show uo?
#1297 [18:58] <ThunderCat95> Yes it worked! thank you so much for your time!
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#1299 [18:59] <PurpleGuy1987> Well, first whenever i start up the launcher after switching to a different internet source, and then i click the "play" thing to log into my account, then it says I have an invaled token so i have to log back in. Then when I try to join a server, I get a "Connection closed" thing.
#1300 [18:59] <mattym> PurpleGuy1987, 3rd time now, DO NOT give me another story about what you did and when. What is the exact error you get.
#1301 [19:00] <PurpleGuy1987> One sec.
#1302 [19:01] <PurpleGuy1987> java.net.ConnectException: Connection Timed Out: no further information.
#1303 [19:01] <mattym> PurpleGuy1987, And thats on the screen when you try to join a server?
#1304 [19:01] <PurpleGuy1987> Yes.
#1305 [19:02] <mattym> PurpleGuy1987, And the Invalid Token, where do you see that, and is that all it says or is there other info?
#1306 [19:02] <PurpleGuy1987> In order to get that information I would have to disconnect/reconnect to the internet.
#1307 [19:04] <mattym> PurpleGuy1987, If you close the game, and open up just the launcher, what version is the launcher? (Launcher version, NOT game version)
#1308 [19:04] <PurpleGuy1987> 1.6.70
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#1310 [19:05] <mattym> PurpleGuy1987, Are you able to join this test server in the game: mctest.ae97.net
#1311 [19:05] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1312 [19:05] <PurpleGuy1987> Yes, I am.
#1313 [19:06] <mattym> PurpleGuy1987, Then if you get the error, its an issue with that specific server.
#1314 [19:06] <PurpleGuy1987> Odd. Let me try a different server.
#1315 [19:06] * elcr [elcr@notlogged] has quit. (Quit: Web client closed)
#1316 [19:07] <PurpleGuy1987> Wow
#1317 [19:07] <PurpleGuy1987> I have connection
#1318 [19:07] <PurpleGuy1987> thanks!
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#1325 [19:45] <SrEsneikerg> hola
#1326 [19:46] <SrEsneikerg> hi!
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#1332 [20:08] <Ankit> I have minecraft on my pc
#1333 [20:09] * el_loco_de_angel [el_loco_de_angel@notlogged] has quit. (Client Quit)
#1334 [20:09] <CubeTheThird> Ankit, did.. you need help with something?
#1335 [20:11] <Ankit> Yes, the problem is that whenever I open minecraft pc, I can't see my mouse. Can you help me. Is there something that I have to change in options.
#1336 [20:11] <Ankit> ?
#1337 [20:12] <CubeTheThird> Ankit, is this in full screen mode?
#1338 [20:12] <Ankit> I don't know
#1339 [20:12] <CubeTheThird> Ankit, when the game is open, does it take up your entire screen?
#1340 [20:13] <Ankit> Yes
#1341 [20:13] <CubeTheThird> Ankit, if you switch to windowed mode (press f11) do you see the mouse then?
#1342 [20:14] <Ankit> Wait, I will try
#1343 [20:17] * rebeccap2012 [rebeccap2012@notlogged] has joined #minecrafthelp
#1344 [20:18] <rebeccap2012> Hi there. I just found a spawner in my survival world, but it is empty! Is it really empty and what do I do with it please.
#1345 [20:19] <Ankit> It worked for me, thank you
#1346 [20:19] <CubeTheThird> rebeccap2012, in what edition of the game?
#1347 [20:19] <rebeccap2012> 1.11
#1348 [20:20] <CubeTheThird> rebeccap2012, did your world exist before 1.11 was released?
#1349 [20:20] <rebeccap2012> Yes it did.
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#1352 [20:20] <CubeTheThird> rebeccap2012, if I recall correctly I remember seeing a bug report about an issue where spawners from older versions of the game not working right when loaded in 1.11
#1353 [20:20] <rebeccap2012> Ok
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#1355 [20:21] <CubeTheThird> rebeccap2012, so if it's empty, then it won't do anything
#1356 [20:21] <CubeTheThird> rebeccap2012, it should still drop XP when you break it though
#1357 [20:21] <rebeccap2012> I've surrounded it with torches just in case it reactivates at some point
#1358 [20:22] <rebeccap2012> If the bug is foxed, will the spawner reactivate, do you know?
#1359 [20:22] <rebeccap2012> *Sorry mes
#1360 [20:22] <rebeccap2012> *sorry meant fixed
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#1362 [20:23] <CubeTheThird> rebeccap2012, no, I don't expect it will change it now. The issue lies it the version upgrade. Once the upgrade has already occurred, the spawner becomes invalid or something like that
#1363 [20:24] <CubeTheThird> rebeccap2012, actually lemme see if I can find the bug report
#1364 [20:24] <rebeccap2012> Ah ok, thank you for your time :)
#1365 [20:25] <Andrio> 1.11 16w32a The block entity ID is changed from MobSpawner to mob_spawner.
#1366 [20:25] <Andrio> well
#1367 [20:26] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1368 [20:26] <Andrio> That might be fixable with something like NBTExplorer...
#1369 [20:26] <CubeTheThird> there is supposed to be an upgrade path for that stuff
#1370 [20:26] <Andrio> unless the entity gets deleted.
#1371 [20:26] <Andrio> mm
#1372 [20:26] <rebeccap2012> What is NBTExplorer please?
#1373 [20:26] <CubeTheThird> rebeccap2012, you didn't play with snapshots eh?
#1374 [20:27] <rebeccap2012> I don't know what snapshots are?
#1375 [20:27] <CubeTheThird> rebeccap2012, then no, you didn't. tools like NBTExplorer let you modify some of your save data
#1376 [20:27] <Andrio> Development versions
#1377 [20:28] <rebeccap2012> Oh, I haven't changed anything, wouldn't know how lol
#1378 [20:28] <Andrio> mm
#1379 [20:28] <rebeccap2012> What are snapshots please?
#1380 [20:28] <CubeTheThird> rebeccap2012, snapshots are previews (experimental) of upcoming releases
#1381 [20:28] <rebeccap2012> Ah ok, thank you.
#1382 [20:29] <rebeccap2012> How do I get the upgrade path?
#1383 [20:29] <rebeccap2012> Please.
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#1385 [20:30] <CubeTheThird> rebeccap2012, upgrade paths are what the game uses internally to handle upgrading worlds to newer versions. They are applied automatically. Your issue would be the result of a bug with that
#1386 [20:30] <CubeTheThird> rebeccap2012, what Andrio is recommending is that you use a tool like NBTExplorer to edit the mob spawner to fix it
#1387 [20:30] <rebeccap2012> Is that any way I can fix it?
#1388 [20:30] <Andrio> I was more thinking out loud, but...
#1389 [20:30] <rebeccap2012> Oh I see.
#1390 [20:31] <CubeTheThird> MCEdit would be another tool that could probably do it...
#1391 [20:31] <Andrio> mm
#1392 [20:31] <rebeccap2012> I can edit mods on Don't Starve, but minecraft is a whole new ball game lol
#1393 [20:32] <rebeccap2012> Not sure it's something I want to mess with :/
#1394 [20:32] <Andrio> It should be safe if you back up your worlds.
#1395 [20:33] * Fal [Fal@notlogged] has quit. (Ping timeout: 195 seconds)
#1396 [20:33] <rebeccap2012> I have learnt to back them up after the update to 1.11 where all my chests became invisible and empty lol.
#1397 [20:33] <Andrio> (o_o)
#1398 [20:34] <CubeTheThird> O.o
#1399 [20:34] <rebeccap2012> Yea, I had to then turn the gamemode into creative to get what I could remember I had back :/
#1400 [20:38] <rebeccap2012> Ok, I've made up my mind, I'll pickaxe it for the experience.
#1401 [20:38] <rebeccap2012> I don't understand why they release the update with so many BIG bugs on it like this though.
#1402 [20:39] <rebeccap2012> Will all the spawners I find in this game be empty?
#1403 [20:40] <CubeTheThird> rebeccap2012, I've only found 1 bug report describing your issue, and seeing as how it would be a big issue, I don't expect it happens all the time
#1404 [20:40] <CubeTheThird> rebeccap2012, even then, it would only affect chunks of the game that were loaded before the update
#1405 [20:40] <rebeccap2012> Ah so one's I find in new chucnks I explore should be ok? :)
#1406 [20:42] <rebeccap2012> Yes? Is that right?
#1407 [20:43] <CubeTheThird> rebeccap2012, yes that's right
#1408 [20:43] <CubeTheThird> rebeccap2012, if however you find another in a new chunk, I recommend you submit a bug report about it
#1409 [20:44] <rebeccap2012> Well that IS good news, thank you. I'm sure I have another spawner somewhere that I have found, I'll have to go check it now :)
#1410 [20:44] <rebeccap2012> Thank you, I will.
#1411 [20:44] <rebeccap2012> Thank you both for your help. Take care :)
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#1414 [20:46] <rebeccap2012> Whoa!!! I just went and starting pickaxing the spawner and it activated! It's a pig spawner lol
#1415 [20:47] <Andrio> Huh.
#1416 [20:47] <Andrio> That's odd.
#1417 [20:47] <rebeccap2012> That is sooo random, it probably was a zombie spawner before as there were loads of zombies last time I was there.
#1418 [20:47] <rebeccap2012> Very odd!
#1419 [20:48] <rebeccap2012> I think I'd better go into creative maybe and take away the torches and see what spawns. Do you think that is a good idea?
#1420 [20:49] <Andrio> Torches shouldn't stop pigs from spawning anyway, if I recall correctly.
#1421 [20:49] <rebeccap2012> Ok, I'll let it play for a few minutes and see what spawns
#1422 [20:49] <CubeTheThird> pig is the default spawner type
#1423 [20:49] <Andrio> mm
#1424 [20:49] <CubeTheThird> chances are nothing will spawn unless there's grass around
#1425 [20:49] <CubeTheThird> not 100% sure though
#1426 [20:50] <rebeccap2012> I'll pop onto creative and put grass blocks around the spawner then.
#1427 [20:51] <thgilfodrol> yeah, pigs will only spawn if there's grass around
#1428 [20:53] <rebeccap2012> I've replace some moss blocks with grass blocks. There 2 invisible empty chests too :(
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#1431 [20:56] <rebeccap2012> Nothing has spawned yet, so I have removed the torches to see if anything happens
#1432 [20:58] <rebeccap2012> Still nothing hmmm
#1433 [20:59] * CraftyMiner1971 [CraftyMiner1971@notlogged] has joined #minecrafthelp
#1434 [21:00] <CraftyMiner1971> I'm transfering to a new computer, and i'd like to know if there is anything i absolutely need to save to an external hard drive to make the transfer complete
#1435 [21:00] <CraftyMiner1971> i've already saved my worlds
#1436 [21:01] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1437 [21:01] <rebeccap2012> Any suggestion on what I do now?
#1438 [21:02] <CubeTheThird> CraftyMiner1971, your servers.dat perhaps?
#1439 [21:02] <CraftyMiner1971> i don't have any servers
#1440 [21:03] * Emma [Emma@notlogged] has joined #minecrafthelp
#1441 [21:03] <Emma> hiiii
#1442 [21:03] <Emma> It keeps saying the game crahed ;((
#1443 [21:03] <Emma> crashed
#1444 [21:03] <Andrio> CraftyMiner1971, resource packs? Modded versions?
#1445 [21:03] <CubeTheThird> Emma, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1446 [21:04] <CraftyMiner1971> i'm going to redownload my only mod i used, WorldEdit
#1447 [21:04] <CraftyMiner1971> i looked in the folders and i didn't see anything really that relevant
#1448 [21:04] <rebeccap2012> Should I just mine the spawner and move on?
#1449 [21:05] <CraftyMiner1971> i also saved the versions folder
#1450 [21:05] <CubeTheThird> CraftyMiner1971, then ya, sounds like the saves are all you need
#1451 [21:05] <CubeTheThird> CraftyMiner1971, then ya, sounds like the saves are all you need
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#1453 [21:06] <CraftyMiner1971> ok, thanks CubeTheThird
#1454 [21:06] <CubeTheThird> rebeccap2012, feel free. I doubt it will prove to be of much use to you
#1455 [21:06] <CraftyMiner1971> i just wanted to make sure
#1456 [21:06] <rebeccap2012> Ok, thank you again for your help.
#1457 [21:07] <CraftyMiner1971> i also appreciate your helpful hints
#1458 [21:07] <CraftyMiner1971> cya
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#1467 [22:11] <Avra123> It's been awhile since I've played minecraft but I logged into my account and it says I don't even own it anymore
#1468 [22:11] <mattym> Avra123, Are you sure you are checking the correct account?
#1469 [22:12] <Avra123> Yes I've used this account for years
#1470 [22:12] <mattym> Avra123, Whats your ingame playername?
#1471 [22:12] <Avra123> Avra123
#1472 [22:13] <mattym> Avra123, Are you trying to log in on the website, or to the game itself?
#1473 [22:13] * ImAHelplessNoob [ImAHelplessNoob@notlogged] has joined #minecrafthelp
#1474 [22:13] <Avra123> I can log into mojang and minecraft but can't download it because it says I don't even own it anymore
#1475 [22:14] <mattym> Avra123, That account hasnt been migrated, so if you are logging into a Mojang account, its not the correct account, as you havent migrated yet.
#1476 [22:14] <Avra123> How do I do that
#1477 [22:14] <ImAHelplessNoob> hello
#1478 [22:14] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#1479 [22:14] <mattym> Avra123, Im guessing you logged into an account at account.mojang.com/me ?
#1480 [22:15] <Avra123> Yes
#1481 [22:15] <mattym> Avra123, Then you should see an option to migrate/import your account
#1482 [22:17] * Thisguy_ [Thisguy_@notlogged] has quit. (Quit: Final Exam tomorrow!)
#1483 [22:17] <Avra123> Where would I see the option to migrate
#1484 [22:18] <mattym> Avra123, If you log in at account.mojang.com/me it should be directly on that page
#1485 [22:19] <ImAHelplessNoob> I have just received a new graphics card and everrytime i try to launch minecraft, it automatically crashes and a window pops up saying that my graphics driver is outdated, i followed the steps on this link http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ , and told me to send you this link as well - http://paste.ubuntu.com/23596766/
#1486 [22:19] <mattym> ImAHelplessNoob, One moment
#1487 [22:19] <mattym> ImAHelplessNoob, Oh, looks like you didnt get the whole thing
#1488 [22:20] <mattym> ImAHelplessNoob, Open the dxdiag report you made, make sure to copy ALL of it, then get a new link
#1489 [22:21] <ImAHelplessNoob> http://paste.ubuntu.com/23596777/
#1490 [22:22] <CubeTheThird> ImAHelplessNoob, did you plug your monitor into your graphics card?
#1491 [22:22] <ImAHelplessNoob> yes
#1492 [22:23] <mattym> CubeTheThird, Drivers arent installed at all
#1493 [22:23] <CubeTheThird> ImAHelplessNoob, what graphics card is it?
#1494 [22:23] <CubeTheThird> ImAHelplessNoob, we aren't seeing anything listed in your report, which is very odd
#1495 [22:23] <mattym> Should be 1070
#1496 [22:23] <mattym> ImAHelplessNoob, Can you confirm the new gfx card you got is the GTX 1070
#1497 [22:24] <ImAHelplessNoob> yes
#1498 [22:24] <mattym> ImAHelplessNoob, Download and Install the file from this page http://www.geforce.com/drivers/results/112195
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#1500 [22:26] <ImAHelplessNoob> what should i do after i have compleated this?
#1501 [22:27] * ssv124 [ssv124@notlogged] has joined #minecrafthelp
#1502 [22:27] <mattym> ImAHelplessNoob, The driver installer should let you know when its done, and should tell you to restart the computer.
#1503 [22:27] <mattym> ImAHelplessNoob, After that the game should work.
#1504 [22:28] <ImAHelplessNoob> thank you very much is there anything i can repay you with?
#1505 [22:28] <mattym> Nope
#1506 [22:34] <ImAHelplessNoob> It has not told me to restart my computer, should i do it anyway?
#1507 [22:34] <mattym> ImAHelplessNoob, Did it say it completed?
#1508 [22:34] <ImAHelplessNoob> yes
#1509 [22:35] <mattym> ImAHelplessNoob, Restart, then check the game.
#1510 [22:35] <ImAHelplessNoob> ok thank yout have a good day
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#1513 [22:37] <ElmoPro> hi
#1514 [22:38] <ElmoPro> need to change email adress
#1515 [22:38] <mattym> ElmoPro, Are you currently able to log into your account?
#1516 [22:38] <ElmoPro> yes
#1517 [22:38] * ImAHelplessNoob [ImAHelplessNoob@notlogged] has quit. (Ping timeout: 195 seconds)
#1518 [22:39] <ElmoPro> hi
#1519 [22:39] <mattym> ElmoPro, If you log in at account.mojang.com/me go to the part where it says My Account, then select Settings
#1520 [22:39] <mattym> ElmoPro, You can change it there.
#1521 [22:39] <ElmoPro> i forgot security questions
#1522 [22:40] <mattym> ??> ElmoPro account/send-email
#1523 [22:40] <Absol> ElmoPro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1524 [22:40] <Absol> ElmoPro: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1525 [22:45] <ElmoPro> i sent the email now
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#1528 [22:51] <rendezvous> hhhh
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#1530 [23:28] <Keag> Hello I play mincraft on the Xbox 1 ... when I load the world I have been playing I am unable to do anything and it eventually kicks me out saying ... an error has occurred exiting... then it will not even exit. I have put a lot of time into this and am not very happy does anyone know what to do
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