#1 [00:00] <jays> Every time i try to log into minecraft it says Sorry, but we couldnt connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SocketTimeoutException: connect timed out
#2 [00:03] <thgilfodrol> ??> jays tools/hjt
#3 [00:03] <Absol> jays: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#4 [00:03] <Absol> jays: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5 [00:03] <jays> thankyou
#6 [00:03] <Rezaster> 93f1b9b6-fa6e-4208-b7ce-cee5ceb4e63f
#7 [00:06] <jays> http://paste.ubuntu.com/23602121/
#8 [00:06] <jays> there you go guys :)
#9 [00:06] <pie_flavor> jays: that's not the whoel thing
#10 [00:06] <pie_flavor> we need the whole thin
#11 [00:07] <pie_flavor> s/in/ing/
#12 [00:07] <ExtremeBot> pie_flavor meant to say: we need the whole thing
#13 [00:07] <jays> woops
#14 [00:07] <jays> okay
#15 [00:08] <jays> http://paste.ubuntu.com/23602124/
#16 [00:08] <jays> there we go :)
#17 [00:08] <Rezaster> product number is 93f1b9b6-fa6e-4208-b7ce-cee5ceb4e63f
#18 [00:08] <thgilfodrol> ??> jays info/mcleaks
#19 [00:08] <Absol> jays: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#20 [00:08] <Absol> jays: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#21 [00:08] <thgilfodrol> ??> jays win/hosts/edit
#22 [00:08] <Absol> jays: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#23 [00:08] <Absol> jays: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#24 [00:11] <jays> so what am i deleting from my hosts file
#25 [00:11] <pie_flavor> any lines that say 'mojang'
#26 [00:11] <pie_flavor> you delete the entire line
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#28 [00:13] <jays> okay willt ry not thanks
#29 [00:13] <jays> will try
#30 [00:15] <jays> ok done
#31 [00:15] <pie_flavor> save the file
#32 [00:15] <pie_flavor> and change your mojang account password
#33 [00:15] <jays> i saved it
#34 [00:15] <jays> okay
#35 [00:15] <jays> thankyou
#36 [00:15] <jays> bye
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#49 [01:30] <jenn> i need help
#50 [01:30] <pie_flavor> ?? ask
#51 [01:30] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#52 [01:31] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#53 [01:31] <jenn> minecraft keeps crashing
#54 [01:31] * iamtakingiteasy [iamtakingiteasy@notlogged] has joined #minecrafthelp
#55 [01:31] <pie_flavor> ??> jenn launcher/crash-log
#56 [01:31] <Absol> jenn: We need to see your crash log, which appears after a crash.
#57 [01:31] <Absol> jenn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#58 [01:32] <jenn> http://paste.ubuntu.com/23602291/
#59 [01:32] <pie_flavor> ??> jenn win/dxdiag
#60 [01:32] <Absol> jenn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#61 [01:33] <iamtakingiteasy> hi, i am not looking for help (i already sent my email to the support), but i wonder, is it possible to get minecraft/mojang account in non-loginnable state while having ability to successfuly reset the password?
#62 [01:33] <pie_flavor> no
#63 [01:33] <pie_flavor> if you're locked from logging in, you're locked from password resets too
#64 [01:34] <iamtakingiteasy> strange
#65 [01:34] <pie_flavor> not really
#66 [01:34] <iamtakingiteasy> what would be your guess on what happened then?
#67 [01:34] <pie_flavor> if you fail at logging in 3 times, your network is locked from logging in or resetting passwords
#68 [01:34] <jenn> http://paste.ubuntu.com/23602299/
#69 [01:34] <pie_flavor> all logins say incorrect password, all password resets appear to work but silently fail
#70 [01:34] <pie_flavor> lasts for 3 hours
#71 [01:35] <pie_flavor> jenn: Unfortunately, your graphics card, the Intel Q45, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#72 [01:35] <iamtakingiteasy> ah, they *appear* to work, that what might have confused me
#73 [01:35] <pie_flavor> that's the idea
#74 [01:35] <iamtakingiteasy> i just get the green text saying password was resetted and had no clue it was only the appearance
#75 [01:35] <pie_flavor> to confuse you
#76 [01:35] <pie_flavor> you might be a hacker
#77 [01:36] <jenn> so if i install windows 7 it will work?
#78 [01:36] <pie_flavor> jenn: yes
#79 [01:36] <pie_flavor> iamtakingiteasy: so after 3 hours, just reset your password without loggin in first
#80 [01:36] <pie_flavor> and you'll be fine
#81 [01:36] <jenn> oh alright!, i hated windoews 10 anywayss
#82 [01:36] <iamtakingiteasy> okay, thanks
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#89 [02:37] <McPlay99> hello
#90 [02:38] <techno156> goodbye
#91 [02:38] <techno156> goodbye
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#94 [02:39] <thgilfodrol> hai
#95 [02:39] <McPlay99> when i run my minecrfat it strats an update but when it finish it says that it's corrupted. what I have to do to 'play????
#96 [02:39] <thgilfodrol> ??> McPlay99 launcher/log
#97 [02:39] <Absol> McPlay99: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#98 [02:39] <Absol> McPlay99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#99 [02:40] <McPlay99> io don't understand
#100 [02:42] <thgilfodrol> McPlay99: what part are you stuck on?
#101 [02:42] <Lutzee> thgilfodrol: sounds like he's trying the beta launcher.
#102 [02:42] <McPlay99> i go to website but where i have to do right click??
#103 [02:43] <McPlay99> in the black??
#104 [02:43] <McPlay99> Someone speak spanish it will help.
#105 [02:44] <McPlay99> http://paste.ubuntu.com/23602551/
#106 [02:46] <thgilfodrol> hmm, I've never used the beta launcher
#107 [02:46] <thgilfodrol> McPlay99: what is the exact error message you're getting?
#108 [02:46] <McPlay99> one moment
#109 [02:48] <McPlay99> Problem moving minecraft_stating.exe to Minecraft_stanging.exe whit error code 32 (one)
#110 [02:50] <Lutzee> McPlay99: delete the currentl minecraft_staging.exe and redownload it from the reddit post.
#111 [02:51] <McPlay99> can you pass me the url plsss
#112 [02:52] <McPlay99> ehere is minecraft_staging.exe????
#113 [02:52] <McPlay99> Where??
#114 [02:55] <thgilfodrol> McPlay99: https://launcher.mojang.com/mc-staging/download/Minecraft_staging.zip
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#117 [02:55] <thgilfodrol> unzip it to its own folder and run the exe within
#118 [03:01] <McPlay99> But wheres the actual folder of minecraft satging?????
#119 [03:02] <thgilfodrol> it should be the folder the .exe is located in, or where the shortcut to the .exe points to
#120 [03:11] <McPlay99> tks
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#130 [04:51] <williewonkah9> Hey, i got a question about migrating my minecraft account to mojang
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#133 [04:54] <williewonkah9> is somebody here?
#134 [04:55] <Andrio> ??> williewonkah9 ask
#135 [04:55] <Absol> williewonkah9: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#136 [04:55] <Absol> williewonkah9: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#137 [04:57] <williewonkah9> I need help
#138 [05:25] <Chromaryu> lol
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#143 [05:42] <Chili_monster123> can't login to my minecraft launcher
#144 [05:43] <thgilfodrol> Chili_monster123: what happens when you try?
#145 [05:44] <Chili_monster123> its tells me that its wrong but i can login on my other pc
#146 [05:44] <thgilfodrol> is your other pc on the same network?
#147 [05:44] <Chili_monster123> No, its on a other network
#148 [05:45] <thgilfodrol> ??> Chili_monster123 login/throttle
#149 [05:45] <Absol> Chili_monster123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#150 [05:45] <Absol> Chili_monster123: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#151 [05:45] <Chili_monster123> 3 hours?!?
#152 [05:45] <Chili_monster123> i want to play now....
#153 [05:49] <thgilfodrol> yeah, I get what you mean
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#161 [06:35] <HELPME7709> Im having a problem with "com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server"
#162 [06:35] <HELPME7709> Can anyone do something?
#163 [06:35] <HELPME7709> com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server
#164 [06:37] * Hammo00 [Hammo00@notlogged] has quit. (Ping timeout: 195 seconds)
#165 [06:38] <thgilfodrol> ??> HELPME7709 tools/hjt
#166 [06:38] <Absol> HELPME7709: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#167 [06:38] <Absol> HELPME7709: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#171 [06:50] <HELPME7709> http://paste.ubuntu.com/23603310/
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#173 [06:50] <HELPME7709> There
#174 [06:50] <HELPME7709> http://paste.ubuntu.com/23603310/
#175 [06:50] <thgilfodrol> HELPME7709, I saw it
#176 [06:50] <thgilfodrol> ??> HELPME7709 info/mcleaks
#177 [06:50] <Absol> HELPME7709: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#178 [06:50] <Absol> HELPME7709: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#179 [06:50] <thgilfodrol> ??> HELPME7709 win/hosts/edit
#180 [06:50] <Absol> HELPME7709: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#181 [06:50] <Absol> HELPME7709: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#182 [06:51] <thgilfodrol> after you have done those steps, try minecraft again
#183 [06:55] <HELPME7709> Absol I only got 2 lines of what looks like code
#184 [06:55] <HELPME7709> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#185 [06:55] <HELPME7709> That
#186 [06:56] <thgilfodrol> HELPME7709: remove those lines, and save the file
#187 [06:56] <HELPME7709> ?
#188 [06:56] <HELPME7709> Whats MC Leaks
#189 [06:56] <HELPME7709> I told my brother he could use My Pc
#190 [06:56] <HELPME7709> But
#191 [06:56] <thgilfodrol> a tool to use minecraft with pirated accounts, probably installed by your brother
#192 [06:57] <HELPME7709> Oh
#193 [06:57] <HELPME7709> Well thats not good
#194 [06:57] <HELPME7709> So what do I do?
#195 [06:57] <thgilfodrol> it's of dubious legality at best
#196 [06:57] <HELPME7709> What do I do?
#197 [06:57] <thgilfodrol> remove the mcleaks tool, remove those lines in the file as mentioned above
#198 [07:00] <HELPME7709> I dont see a tool
#199 [07:00] <HELPME7709> I got rid of the text though with Mojang in it
#200 [07:00] <HELPME7709> WAIT
#201 [07:00] <HELPME7709> I think I got it
#202 [07:00] <HELPME7709> Loading up my minecraft to check
#203 [07:01] <HELPME7709> YES
#204 [07:01] <HELPME7709> Thank you
#205 [07:01] <HELPME7709> This support is amazing
#206 [07:01] <HELPME7709> Now
#207 [07:01] <HELPME7709> To lecture my brother
#208 [07:01] * thgilfodrol gives HELPME7709 the thumbs up
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#222 [07:36] <ChickiChicken> stop
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#228 [08:03] <Xx_FireBlack_xX> http://paste.ubuntu.com/23603528/
#229 [08:03] <Jolie> Hi guys
#230 [08:04] <Xx_FireBlack_xX> I NEED HELP
#231 [08:05] <Jolie> Is anyone else experiencing the problem with minecraft saying "Unable to start minecraft running environment. This is most likely caused by a corruption. Please try to reinstall minecraft."
#232 [08:05] <Xx_FireBlack_xX> thanks
#233 [08:05] <Jolie> I need help for that problem
#234 [08:06] <Jolie> I honestly don't know whats happening
#235 [08:06] <Xx_FireBlack_xX> Reinstall Minecraft
#236 [08:06] <Xx_FireBlack_xX> Just do It.
#237 [08:06] <Jolie> I did
#238 [08:06] <Jolie> It keeps saying the same thing
#239 [08:06] <Jolie> all over again
#240 [08:08] <Xx_FireBlack_xX> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 09/12/16 15.01 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.cre
#241 [08:08] * Xx_FireBlack_xX [Xx_FireBlack_xX@notlogged] has quit. (Quit: Web client closed)
#242 [08:08] <Jolie> Honestly, theres a lot of people online and no one is helping ;w;
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#244 [08:15] <Hannah> Anyone available to help??
#245 [08:17] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#246 [08:19] <Hannah> Anyone experience the minecraft problem where it says Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft
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#249 [08:21] <calleth> Hello
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#251 [08:22] <calleth> On my friends realm we cant reset the enderdragon anyone know why?
#252 [08:22] <calleth> On my friends realm we cant reset the enderdragon anyone know why?
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#256 [08:23] <calleth> On my friends realm we cant reset the enderdragon anyone who knows how to fix?
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#262 [08:34] <calleth> On my friends realm we cant reset the enderdragon anyone who knows how to fix?
#263 [08:42] <calleth> Noone uses this chat?
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#267 [08:45] <anikin_bob> hi
#268 [08:45] <anikin_bob> can some one help me fix my luncher i cant long in to one of my three lunchers i have
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#278 [09:06] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#279 [09:07] * ringo [ringo@notlogged] has joined #minecrafthelp
#280 [09:07] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
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#284 [09:09] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
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#286 [09:10] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#287 [09:11] * Dtoke_123 [Dtoke_123@notlogged] has quit. (Client Quit)
#288 [09:11] <zNeveh_> @ Welcome to #minecrafthelp Please read the rules before entering the chat. WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website. DO NOT SHARE YOUR LOGIN INFORMATION IN THE CHAT! All messages intended for you will begin with your nickname. Senior helpers' name begin with + or @. Always listen to their instru
#289 [09:11] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#290 [09:11] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#291 [09:11] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#292 [09:11] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#293 [09:11] * Absol kicked zNeveh_ from #minecrafthelp (Reason: Neveh_ :Stop spamming)
#294 [09:11] * zNeveh_ [zNeveh_@notlogged] has joined #minecrafthelp
#295 [09:11] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#296 [09:11] * ringo [ringo@notlogged] has quit. (Client Quit)
#297 [09:12] <Lord_Ralex> zNeveh_, the next time you repeat yourself, you will be removed
#298 [09:12] <zNeveh_> But you do not answer
#299 [09:12] <Lord_Ralex> So? Spamming will not get you one
#300 [09:12] <zNeveh_> However now help me
#301 [09:13] <Lord_Ralex> I don't help people who spam and then demand help.
#302 [09:13] <Lord_Ralex> Get patience first.
#303 [09:13] <zNeveh_> Okay
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#305 [09:18] <zNeveh_> You are there?
#306 [09:18] <iDeafHD> hey does anyone know why my sensivity changes while using mods with optifine ?
#307 [09:18] <iDeafHD> like it randomly switches
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#311 [09:30] <Mario423Gaymer> Hello, almost a month ago when I try to start minecraft I get this error "Sorry but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked" and that's why I can not play game on a MAC MINI and before if I let myself play, I hope you help me
#312 [09:32] * lalajula [lalajula@notlogged] has joined #minecrafthelp
#313 [09:32] <Mario423Gaymer> I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team.
#314 [09:32] <Mario423Gaymer> Hello, almost a month ago when I try to start minecraft I get this error "Sorry but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked" and that's why I can not play game on a MAC MINI and before if I let myself play, I hope you help me
#315 [09:32] <Mario423Gaymer> Hello, almost a month ago when I try to start minecraft I get this error "Sorry but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked" and that's why I can not play game on a MAC MINI and before if I let myself play, I hope you help me
#316 [09:33] <Mario423Gaymer> Hello?
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#321 [09:35] <lalajula> Hello. I have an old Minecraft account. I don't know how to figure out my e-mail adress because I have no idea with which e-mail I created this account. But I do know how I paid with.
#322 [09:35] <thgilfodrol> lalajula: do you have your transaction id?
#323 [09:35] <lalajula> No but I think I can get that
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#326 [09:36] <Mario423Gaymer> Hello, almost a month ago when I try to start minecraft I get this error "Sorry but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked" and that's why I can not play game on a MAC MINI and before if I let myself play, I hope you help me
#327 [09:36] <thgilfodrol> lalajula: if you've tried sending password recovery emails and none of them are working for you, contact mojang with your transaction id
#328 [09:36] <thgilfodrol> ??> lalajula account/send-email
#329 [09:36] <Absol> lalajula: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#330 [09:36] <Absol> lalajula: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#331 [09:37] <thgilfodrol> ??> lalajula account/trans-id
#332 [09:37] <Absol> lalajula: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#333 [09:37] <Mario423Gaymer> if you've tried sending password recovery emails and none of them are working for you, contact mojang with your transaction id
#334 [09:37] <thgilfodrol> Mario423Gaymer: have you ever used mcleaks?
#335 [09:38] <lalajula> Okay. Thank you I will try to find out my transaction ID and if I have it I will come back
#336 [09:38] * lalajula [lalajula@notlogged] has quit. (Quit: Web client closed)
#337 [09:38] <Mario423Gaymer> No
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#341 [09:40] <Mario423Gaymer> thgilfodrol
#342 [09:41] <pie_flavor> ??> Mario423Gaymer tools/hjt
#343 [09:41] <Absol> Mario423Gaymer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#344 [09:41] <Absol> Mario423Gaymer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#345 [09:41] <thgilfodrol> pie_flavor: he's on mac
#346 [09:42] <pie_flavor> oh
#347 [09:42] <pie_flavor> zNeveh_: Hi, you still there?
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#352 [09:48] <zNeveh_> pie_flavor
#353 [09:48] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
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#358 [09:49] <zNeveh_> Hello
#359 [09:49] <zNeveh_> Hi, I have a pretty Minecraft problem does not want to run me from this error message when I login Sorry, But we could not connect to our servers. Please make sure That You are online and That minecraft is not blocked. help me I can not play with my class friends
#360 [09:50] <pie_flavor> woops sorry i didn't notice the notification
#361 [09:50] <pie_flavor> ??> zNeveh_ tools/hjt
#362 [09:50] <Absol> zNeveh_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#363 [09:50] <Absol> zNeveh_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#364 [09:51] <zNeveh_> Ok just a moment
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#367 [09:53] <zNeveh_> keep http://paste.ubuntu.com/23603905/
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#372 [09:56] <thgilfodrol> ??> zNeveh_ info/mcleaks
#373 [09:56] <Absol> zNeveh_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#374 [09:56] <Absol> zNeveh_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#375 [09:57] <thgilfodrol> ??> zNeveh_ win/hosts/edit
#376 [09:57] <Absol> zNeveh_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#377 [09:57] <Absol> zNeveh_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#379 [09:58] <MX_Swordsman> Hello, Something seems to be the matter with my Minecraft Launcher, where it restricts me from entering the game itself; giving me errors like: http://prntscr.com/dh5qhn http://prntscr.com/dh5qm6 That's at least what happens when I attempt at launching the most recent version: 1.11 . However, I have also tried multiple other older versions of Minecraft and I get the same launcher error but with a "graphic's driver" er
#380 [09:58] * chiquitodan [chiquitodan@notlogged] has quit. (Client Quit)
#381 [09:58] <pie_flavor> ??> MX_Swordsman win/hosts/edit
#382 [09:58] <MX_Swordsman> I know for a fact that my graphics drivers are up to date, for I have updated them once 3 months ago and recently again last month (even though there was nothing to be updated according to my associated graphic's driver owner (Intel in my case). And the funny thing is, this error that prevents me from launching Minecraft has been around this laptop I use for a little over 4 months with the same exact issue.
#383 [09:58] <Absol> MX_Swordsman: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#384 [09:58] <Absol> MX_Swordsman: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#385 [09:58] <pie_flavor> WOOPS i did not mean to type that
#386 [09:58] <pie_flavor> MX_Swordsman: ignore both of those messagse
#387 [09:58] <pie_flavor> i meant to type
#388 [09:59] <pie_flavor> ??> MX_Swordsman win/dxdiag
#389 [09:59] <Absol> MX_Swordsman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#390 [10:00] <zNeveh_> Just a moment pie_flavor
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#392 [10:01] <OG_Reckless> Does anyone know of a good server??
#393 [10:01] <DopeGhoti> 127.0.0.1 is pretty rad.
#394 [10:01] <zNeveh_> Pie_Flavor
#395 [10:02] <zNeveh_> Here What I wrote E Released 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com127.0.0.1 62.52.240.48 127.0.0.1# activation.cloud.techsmith.com 127.0.0.1 activation.cloud.techsmith.com
#396 [10:03] <pie_flavor> zNeveh_: the instructions were very clear
#397 [10:03] <pie_flavor> you need to delete any lines containing 'mojang'
#398 [10:03] <pie_flavor> and save the file
#399 [10:03] <DopeGhoti> Also, don't steal software in the future and this kind of problem won't remanifest.
#400 [10:03] <pie_flavor> ^
#401 [10:04] <pie_flavor> oh yeah and change your mojang password
#402 [10:04] <pie_flavor> mcleaks operates off of stolen accounts and you've just sent them your email and password
#403 [10:05] <Qball> pie_flavor: who sent them their info
#404 [10:05] <DopeGhoti> Qball: learn to context.
#405 [10:05] <pie_flavor> Qball: learn to scroll up
#406 [10:05] <Qball> too much work
#407 [10:06] <pie_flavor> i don't need another urielsalis
#408 [10:06] <thgilfodrol> ohai it's qball
#409 [10:08] <Qball> I need to find a way to early proxy mc
#410 [10:08] <pie_flavor> what?
#411 [10:08] <Qball> I want to play thru proxy
#412 [10:08] <thgilfodrol> OG_Reckless: 107.161.27.91 is also a great place
#413 [10:08] <pie_flavor> is that even a thing
#414 [10:08] <thgilfodrol> it may only have 5 slots but it's 1.11 :D
#415 [10:08] <pie_flavor> thgilfodrol: what's that
#416 [10:08] <thgilfodrol> mctest
#417 [10:09] <pie_flavor> what, you mean test.ae97.net
#418 [10:09] <pie_flavor> or whatever
#419 [10:09] <zNeveh_> pie_flavor
#420 [10:09] <zNeveh_> Then it does not work the same
#421 [10:09] <thgilfodrol> yeah
#422 [10:09] <pie_flavor> zNeveh_: what?
#423 [10:09] <zNeveh_> but what do I delete
#424 [10:09] <zNeveh_> but what do I delete
#425 [10:09] <pie_flavor> zNeveh_: i told you
#426 [10:09] <pie_flavor> delete any line containing the word 'mojang'
#427 [10:09] <pie_flavor> it's not complicated
#428 [10:09] <pie_flavor> and then you save the file
#429 [10:11] <zNeveh_> Here's how I did it ù137.74.166.76 authserver..com 137.74.166.76 sessionserver..com127.0.0.1 62.52.240.48 127.0.0.1# activation.cloud.techsmith.com 127.0.0.1 activation.cloud.techsmith.com
#430 [10:11] <pie_flavor> zNeveh_: you have a file open
#431 [10:11] <pie_flavor> you need to delete two lines in it
#432 [10:11] <pie_flavor> the two lines you need to delete contain the word 'mojang'
#433 [10:11] <pie_flavor> i am not helping you any further than this
#434 [10:11] <pie_flavor> it is an incredibly simple operation
#435 [10:11] <zNeveh_> In fact I opened it I did so I deleted Mojang
#436 [10:12] <pie_flavor> zNeveh_: but i did not say delete the word mojang
#437 [10:12] <pie_flavor> i said delete any lines containing the word mojang
#438 [10:12] <pie_flavor> i suppose it will work as-is
#439 [10:12] <pie_flavor> save the file
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#441 [10:12] <zNeveh_> Ok
#442 [10:13] <Qball> does minecraft use socks or http for verifying account when connecting to servers
#443 [10:13] <pie_flavor> it uses tcp
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#445 [10:13] <pie_flavor> i think
#446 [10:13] <pie_flavor> or maybe it doesn't
#447 [10:13] <pie_flavor> i know nothing about networking
#448 [10:14] <Lord_Ralex> Qball, it uses http to talk to mojang servers
#449 [10:14] <Qball> ok
#450 [10:14] <Lord_Ralex> socks for the actual connection to mc servers
#451 [10:15] * zNeveh_ [zNeveh_@notlogged] has quit. (Quit: Web client closed)
#452 [10:15] <Lord_Ralex> or should at least
#453 [10:16] <Qball> I need to just setup socks tunneling with my rpi so I can try to use it as a proxy for playing at school
#454 [10:16] <pie_flavor> or
#455 [10:16] <pie_flavor> you could bother the school it guys to unblock port 255645
#456 [10:17] <pie_flavor> s/64/6/
#457 [10:17] <ExtremeBot> pie_flavor meant to say: you could bother the school it guys to unblock port 25565
#458 [10:17] <Qball> well they use a firewall program that blocks connection to auth servers
#459 [10:17] <MX_Swordsman> Do I have to re-explain my issue or can I just link in my dxdiag? Here's the link: http://paste.ubuntu.com/23603969/
#460 [10:17] <pie_flavor> proxy the auth servers
#461 [10:18] <pie_flavor> MX_Swordsman: Nah, you're good.
#462 [10:18] <Qball> how
#463 [10:18] <pie_flavor> MX_Swordsman: Unfortunately, your graphics card has no driver for Windows 10. You'll need to go back to your previous version of Windows to use Minecraft.
#464 [10:19] <pie_flavor> i gtg, someone else continue it
#465 [10:21] <OG_Reckless> thgilfodrol: what is the server about??
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#469 [10:30] <thgilfodrol> OG_Reckless: it's an awesome server
#470 [10:31] <thgilfodrol> just don't let its designation of test server fool you
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#476 [10:57] <Luke_> Hi, when I ask for a email to reset my password it doesnt show up on my email
#477 [10:57] <Luke_> Any chance anyone could help with the problem
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#494 [11:48] <bananamac> my minecraftt
#495 [11:48] <bananamac> says that the Anmeldeserver are shutdown but my friend can play
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#502 [11:57] <ju> meu minecreft nao ta pegando o que eu faco
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#504 [11:58] <Netrok> ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 09.12.16 18:21 Description: Updating screen events java.lang.NullPointerException: Updating screen events at bhm.k(SourceFile:393) at bhm.p(SourceFile:381) at beq.t(SourceFile:1583) at beq.av(SourceFile:967) at beq.a(SourceFile:395) at net.minecraft.client.main.Main.main(SourceFile:124) A detailed walkthrough of the error, its code path and all kn
#505 [11:58] <Netrok> i have this error
#506 [11:59] <mattym> ??> Netrok launcher/crashlog
#507 [11:59] <mattym> ??> Netrok launcher/crash-log
#508 [11:59] <Absol> Netrok: We need to see your crash log, which appears after a crash.
#509 [11:59] <Absol> Netrok: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#510 [11:59] <mattym> ??> ju lang/pt
#511 [11:59] <Absol> ju: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#512 [11:59] <Netrok> ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 09.12.16 18:21 Description: Updating screen events java.lang.NullPointerException: Updating screen events at bhm.k(SourceFile:393) at bhm.p(SourceFile:381) at beq.t(SourceFile:1583) at beq.av(SourceFile:967) at beq.a(SourceFile:395) at net.minecraft.client.main.Main.main(SourceFile:124) A detailed walkthrough of the error, its code path and all kn
#513 [11:59] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#514 [11:59] <mattym> Netrok, Read the instructions
#515 [12:00] <Netrok> http://paste.ubuntu.com/23604393/
#516 [12:00] <mattym> Netrok, Is that all, it looks like some was cut off?
#517 [12:01] * super_boy113 [super_boy113@notlogged] has joined #minecrafthelp
#518 [12:01] <Netrok> i dont know im helping my friend with this
#519 [12:01] <mattym> Netrok, Then have your friend join the chat directly
#520 [12:01] * ju [ju@notlogged] has quit. (Quit: Web client closed)
#521 [12:02] <Netrok> wait
#522 [12:04] <Netrok> http://paste.ubuntu.com/23604442/
#523 [12:04] <Netrok> now
#524 [12:04] <mattym> ??> Netrok win/reinst
#525 [12:04] <Absol> Netrok: You may need to reinstall the locally installed files that Minecraft puts into place.
#526 [12:04] <Absol> Netrok: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#527 [12:06] <Netrok> delete folder saves?
#528 [12:07] <mattym> Netrok, Read what it says
#529 [12:08] <Netrok> ok delete everything but save folder "saves"
#530 [12:08] <mattym> Yes
#531 [12:11] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 195 seconds)
#532 [12:22] <Netrok> not working
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#542 [12:50] <diget2000> I can't access my minecraft account, and i can't recover, i never receive the mail, tried several times. what to do?
#543 [12:51] * xshiiru [xshiiru@notlogged] has joined #minecrafthelp
#544 [12:51] <mattym> ??> diget2000 account/send-email
#545 [12:51] <Absol> diget2000: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#546 [12:51] <Absol> diget2000: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#547 [12:52] <xshiiru> Sorry dudes, but I've never used this. How am I supposed to show you my problem?
#548 [12:52] <diget2000> its years since I bought the account, I have no clue about transaction id or gift code?
#549 [12:53] <diget2000> Im not even sure if i migrated it to mojang, its like 2 month since last time i played
#550 [12:54] <mattym> xshiiru, Start by describing what happens, we will let you know where to go from there
#551 [12:54] <mattym> diget2000, If your not getting the emails, you need to contact Mojang. To contact Mojang you will need that ID
#552 [12:55] <diget2000> The account is maybe 5-6 years old
#553 [12:55] <mattym> diget2000, Again, you have your instructions, do with them what you will.
#554 [12:56] <diget2000> shhhh
#555 [12:56] <diget2000> im not looking for your help
#556 [12:56] <diget2000> you can obviously not help me
#557 [12:57] <mattym> diget2000, Right, you can either contact mojang via the form provided, or buy a new account.
#558 [12:57] <diget2000> shh
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#567 [13:20] <Arazhul_HD> java.lang.NullPointerException
#568 [13:22] <Arazhul_HD> I need help because when i will open any minecraft server than ther is it writting Internal Exception: java.lang.NullPointerException
#569 [13:22] <mattym> Arazhul_HD, Is that all it says?
#570 [13:22] <Arazhul_HD> yes
#571 [13:23] <mattym> ??> Arazhul_HD tools/hjt
#572 [13:23] <Absol> Arazhul_HD: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#573 [13:23] <Absol> Arazhul_HD: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#574 [13:23] <Arazhul_HD> ?
#575 [13:24] <Arazhul_HD> can you help me ?
#576 [13:25] <GreyVulpine> Follow the directions
#577 [13:27] <Arazhul_HD> It does not work
#578 [13:27] <GreyVulpine> What doesn't?
#579 [13:28] <Arazhul_HD> Nothing
#580 [13:28] <GreyVulpine> So, the directions don't work at all?
#581 [13:28] <Arazhul_HD> yes
#582 [13:28] <GreyVulpine> What part of the directions don't work?
#583 [13:29] <Arazhul_HD> this
#584 [13:29] <Arazhul_HD> Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#585 [13:29] <GreyVulpine> Have you downloaded the program?
#586 [13:29] <Arazhul_HD> yes
#587 [13:29] <GreyVulpine> Did you run it
#588 [13:29] <Arazhul_HD> yes
#589 [13:29] <GreyVulpine> What do you see when you run it?
#590 [13:30] * Coltline [Coltline@notlogged] has joined #minecrafthelp
#591 [13:30] <Coltline> olá
#592 [13:30] * HexitMasterlp [HexitMasterlp@notlogged] has quit. (Quit: Web client closed)
#593 [13:30] <Coltline> galera estou com um problema na conta do mine
#594 [13:30] <GreyVulpine> Coltline - Sorry, we only speak English here
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#596 [13:32] <Arazhul_HD> Then came a pop up fenster and there stand fehlermeldung
#597 [13:32] <GreyVulpine> Arazhul_HD - What?
#598 [13:33] <Arazhul_HD> error
#599 [13:33] * Ferchoman [Ferchoman@notlogged] has joined #minecrafthelp
#600 [13:33] <GreyVulpine> What does the error say?
#601 [13:33] <Arazhul_HD> that i mused be an admin
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#604 [13:34] <minecraftersem> Hello
#605 [13:34] <Arazhul_HD> hello
#606 [13:34] <GreyVulpine> Arazhul_HD - Then you'll need to be an admin to run it
#607 [13:34] <Arazhul_HD> how?
#608 [13:35] <GreyVulpine> Arazhul_HD - Right click on the file, "Run as administrator"
#609 [13:35] <minecraftersem> I have a problem with Minecraft
#610 [13:35] <GreyVulpine> minecraftersem - We have solutions for minecraft
#611 [13:35] <Arazhul_HD> with Schnizel
#612 [13:35] * mirakertesz [mirakertesz@notlogged] has joined #minecrafthelp
#613 [13:35] <Arazhul_HD> Leiwoaund
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#616 [13:36] <Arazhul_HD> jo Hawara wos isn do los
#617 [13:36] * mirakertesz [mirakertesz@notlogged] has quit. (Client Quit)
#618 [13:36] <Arazhul_HD> haaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaallo
#619 [13:36] <GreyVulpine> I do not understand your words, I only speak English here
#620 [13:37] <Arazhul_HD> heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeello
#621 [13:37] <GreyVulpine> Please stop spamming
#622 [13:37] <Arazhul_HD> heeeeeeeeeeeeeeeeeeeeeeeeeelp
#623 [13:37] <Arazhul_HD> okay
#624 [13:37] <Arazhul_HD> helphelp
#625 [13:37] <Arazhul_HD> helphelp
#626 [13:37] <Arazhul_HD> help
#627 [13:37] <Arazhul_HD> helphelphelp
#628 [13:37] <Arazhul_HD> help
#629 [13:37] * Absol kicked Arazhul_HD from #minecrafthelp (Reason: razhul_HD :Stop spamming)
#630 [13:37] <GreyVulpine> Seriously
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#633 [13:39] <Arazhul_HD> java.lang.NullPointerException
#634 [13:39] <GreyVulpine> !k Arazhul_HD
#635 [13:39] * GreyBot kicked Arazhul_HD from #minecrafthelp (Reason: razhul_HD :<Kicks:1496>)
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#637 [13:41] <minecraftersem> my problem is I start minecraft op and than state there Lack of updated graphic Driver
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#639 [13:42] * Crystal|AFK is now known as CrystalMare
#640 [13:42] <urielsalis> minecraftersem, you have a dxdiag?
#641 [13:42] <Zankyos> hi guys
#642 [13:42] <urielsalis> hi Zankyos
#643 [13:43] <Zankyos> can't open my minecraft :(
#644 [13:43] <urielsalis> Zankyos, what happens when you tr?
#645 [13:43] <minecraftersem> urielsalis No
#646 [13:44] <urielsalis> ??> minecraftersem win/dxdiag
#647 [13:44] <Absol> minecraftersem: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#648 [13:44] <Zankyos> "Crash report"
#649 [13:44] <minecraftersem> I have Windows
#650 [13:44] <urielsalis> ??> Zankyos launcher/crash-log
#651 [13:44] <Absol> Zankyos: We need to see your crash log, which appears after a crash.
#652 [13:44] <Absol> Zankyos: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#653 [13:45] * sceptileGames [sceptileGames@notlogged] has joined #minecrafthelp
#654 [13:46] <Zankyos> okay i'm doing it
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#656 [13:47] <minecraftersem> urielsalis should you have a dxdiag then??
#657 [13:47] <urielsalis> minecraftersem, ?
#658 [13:48] <minecraftersem> Sorry that is not good Inglish I now I am Dutch
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#660 [13:49] <Zankyos> http://paste.ubuntu.com/23604838/ is it like this
#661 [13:49] <urielsalis> ??> Zankyos win/dxdiag
#662 [13:49] <Absol> Zankyos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#663 [13:50] <Zankyos> ok k my bad
#664 [13:50] <Smash> Can anyone fix this issue it says "could not create java virtual machine
#665 [13:50] * Diget2000 [Diget2000@notlogged] has joined #minecrafthelp
#666 [13:50] <Diget2000> Hello, how to restore password with only username?
#667 [13:51] <urielsalis> Diget2000, reset your passwrod
#668 [13:51] * CrystalMare is now known as Crystal|AFK
#669 [13:51] <Diget2000> I dont know what mail i used?
#670 [13:51] <GreyVulpine> Diget2000 - https://account.mojang.com/password
#671 [13:52] <GreyVulpine> Diget2000 - Use all the emails there, the right one will send you an email back
#672 [13:52] <Diget2000> i have tried..
#673 [13:52] <GreyVulpine> Then you'll need to send in a support ticket to Mojang's Customer Support for account recovery help
#674 [13:52] <Diget2000> Is there some where in my .minecraft folder where i can see the mail used?
#675 [13:52] <GreyVulpine> Diget2000 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#676 [13:52] <GreyVulpine> Diget2000 - There is not
#677 [13:52] <Zankyos> http://paste.ubuntu.com/23604843/ like this?
#678 [13:53] <Diget2000> Okay, Thank you :-)
#679 [13:53] * zorasaphire [zorasaphire@notlogged] has joined #minecrafthelp
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#681 [13:53] <urielsalis> Zankyos, create a new dxdiag, it seems to have failed
#682 [13:54] <urielsalis> Zankyos, DxDiag Previously: Crashed in system information (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
#683 [13:54] <Smash> Can anyone fix my issue its a java virtual machine not loading
#684 [13:54] <GreyVulpine> Smash - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#685 [13:55] <zorasaphire> My game is crashing when I boot it. I hit play and the launcher closes. Then it comes back with a crash report.
#686 [13:55] <GreyVulpine> zorasaphire - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#688 [13:56] <zorasaphire> http://paste.ubuntu.com/23604855/
#689 [13:56] <urielsalis> ??> zorasaphire win/dxdiag
#690 [13:56] <Absol> zorasaphire: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#691 [13:56] <zorasaphire> thans
#692 [13:57] * ShaunKL [ShaunKL@notlogged] has joined #minecrafthelp
#693 [13:57] <Zankyos> how to re-run dxdiag with "dontskip" ???
#694 [13:57] <ShaunKL> Heyo, what's the texture pack on the Minecraft homepage?
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#697 [13:57] <nik> hello
#698 [13:57] * minecraftersem [minecraftersem@notlogged] has quit. (Quit: Web client closed)
#699 [13:57] <urielsalis> Zankyos, just re run it but dont choose skip when prompted
#700 [13:57] * nik is now known as Guest87130
#701 [13:58] <Smash> http://paste.ubuntu.com/23604865/
#702 [13:58] <Guest87130> I redeemed minecraft 10 and it didnt give me the free game, i got on the minecraft tab in the windows store and it only gives me the option to buy instead of play
#703 [13:58] <urielsalis> Guest87130, what do you mean?
#704 [13:59] <Guest87130> i want to redeem my free version of the minecraft windows 10 beta
#705 [13:59] <Guest87130> i clicked redeem and it didnt download
#706 [13:59] <Guest87130> now it says that i already redeemed
#707 [13:59] <GreyVulpine> Smash - Launch minecraft. Before hitting Play, go to "Edit Profile", then uncheck the "JVM arguments" checkbox. Save it, then run minecraft
#708 [13:59] * mitaobr [mitaobr@notlogged] has joined #minecrafthelp
#709 [14:00] <zorasaphire> I posed the dxdiag here
#710 [14:00] <zorasaphire> http://paste.ubuntu.com/23604874/
#711 [14:00] <Zankyos> http://paste.ubuntu.com/23604876/ like this ?
#712 [14:01] <Smash> dpme
#713 [14:01] <Smash> done
#714 [14:01] <GreyVulpine> Smash - Now run minecraft
#715 [14:01] <urielsalis> zorasaphire, download and install https://downloadcenter.intel.com/download/22167/
#716 [14:01] <Smash> nope it didn't work
#717 [14:01] <GreyVulpine> Smash - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#719 [14:01] <Guest87130> Mojang says I redeemed my free version of minecraft windows 10 beta, but i never got the download, what do I do?
#720 [14:02] <urielsalis> Zankyos, download and install http://www.nvidia.com/download/driverResults.aspx/111034/en-us
#721 [14:02] <tauntblood> Go to windows store and download it
#722 [14:02] <Guest87130> i have but it just gives me the otion to buy
#723 [14:02] <tauntblood> I bought minecraft (normal PC) played once and today I could not login and it says i don't have minecraft on mojang
#724 [14:02] <GreyVulpine> Guest87130 - Contact Windows live support: https://help.mojang.com/customer/portal/articles/2064007
#725 [14:03] <Guest87130> will do
#726 [14:03] <tauntblood> Me too
#727 [14:03] * Pingupit [Pingupit@notlogged] has joined #minecrafthelp
#728 [14:03] <GreyVulpine> tauntblood - Most likely, you've used the wrong email to log in with.
#729 [14:03] <Smash> its not giving me a error log
#730 [14:03] <GreyVulpine> Smash - Then how do you know it isn't working?
#731 [14:03] <tauntblood> I tried all my emails and passwords it gives me demo option
#732 [14:03] <GreyVulpine> tauntblood - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#733 [14:03] <tauntblood> ok thanks
#734 [14:03] <Smash> because the game isn't loading
#735 [14:03] * xRoyalLequax [xRoyalLequax@notlogged] has joined #minecrafthelp
#736 [14:03] <Zankyos> urielsalis i have a noob connexion i'll come back when its finish
#737 [14:04] <GreyVulpine> Smash - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
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#740 [14:05] <xRoyalLequax> i can´t og in
#741 [14:05] <Realqxz> Hello, I need help with my minecraft account, I just cannot remember the email I used for my account, and I don't remember transaction ID I just know the username and password...
#742 [14:05] <GreyVulpine> Realqxz - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#744 [14:06] <Realqxz> @greyvulpine okay thanks, will do
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#746 [14:06] <xRoyalLequax> I tried many e-mails and password also from other accounts but I can´t log in
#747 [14:07] <zorasaphire> I followed the instructions on installing the driver at install https://downloadcenter.intel.com/download/22167/ I have to restart. Is this going to fix the game? Or are there any more steps?
#748 [14:09] <ShaunKL> Does anyone know what texture pack is used in the main screenshot on Minecraft.net?
#749 [14:10] <Luca> Hey, after like one year I came to the idea to play Minecraft again. I tried to download the launcher, but then i was only able to play the demo version! I dont know why, but when I loged in to my account on the Minecraft webpage, they said i have never had Minecraft on my PC. I bought it 5 years ago, at that time the price as abot 20 euro. I had the ful version and I never had provlems with my account. But somehow now Minecraft w
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#754 [14:14] <Smash> Error: Couldn't create the Java Virtual Machine
#755 [14:15] <Smash> Error: A fatal exception has occurred. Program will end
#756 [14:19] * Realqxz [Realqxz@notlogged] has quit. (Quit: Web client closed)
#757 [14:21] * thethingisepic [thethingisepic@notlogged] has joined #minecrafthelp
#758 [14:22] <thethingisepic> i have an account with an email which it says i do, when i try and reset the password it doesn't send it to the email
#759 [14:24] <GreyVulpine> Probably just need to wait for the lockout to expire before sending in another password request
#760 [14:24] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#761 [14:24] <thethingisepic> when i try it with my other mojang accounts it works right away
#762 [14:25] <thethingisepic> everytime i do it for my main account it never sends
#763 [14:25] * Semprinius [Semprinius@notlogged] has joined #minecrafthelp
#764 [14:25] <GreyVulpine> Then send in a support ticket to Mojang's Customer support
#765 [14:25] <GreyVulpine> thethingisepic - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#766 [14:25] <Semprinius> are realms down?
#767 [14:26] * Guest87130 [Guest87130@notlogged] has quit. (Quit: Web client closed)
#768 [14:26] <GreyVulpine> Realms looks to be up
#769 [14:26] <Smash> GreyVulpine: this is all it tells me http://paste.ubuntu.com/23604975/
#770 [14:26] <Semprinius> I'm getting "Failed attempting to join realm. Please try again later"
#771 [14:27] <GreyVulpine> Smash - Reinstall minecraft?
#772 [14:27] <Semprinius> This was about an hour ago. Tried again just now - got the same message.
#773 [14:27] <Smash> ok
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#777 [14:29] <Chadr69> I had mincraft le on my phone before and now i can't get my worlds back
#778 [14:29] <GreyVulpine> Semprinius - Realms appear to be working fine, try a reboot/reset of your computer/router/etc?
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#781 [14:30] <Chadr16> I had mincraft peg on my phone before but i can't get my worlds back
#782 [14:30] <GreyVulpine> Chadr16 - Did you uninstall minecraft or something?
#783 [14:30] <GreyVulpine> Chadr16 - Or is this a different phone?
#784 [14:30] <Semprinius> Thanks GreyVulpine. Will try that.
#785 [14:31] <Chadr16> Different phone
#786 [14:31] <GreyVulpine> Chadr16 - That'll be why, worlds aren't migrated to different phones automatically. They're only stored on the device in which they're initially created on
#787 [14:32] <Chadr16> Can i get it back
#788 [14:32] <GreyVulpine> Chadr16 - Do you have the previous phone?
#789 [14:32] <Chadr16> No
#790 [14:32] <GreyVulpine> Chadr16 - Then no, unfortunately you would need that phone to transfer the world over
#791 [14:32] <Chadr16> Ok
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#799 [14:41] <Smash> GreyVulpine: ok trying now
#800 [14:42] <Smash> Nothing
#801 [14:44] <GreyVulpine> Smash - Does the launcher run at all?
#802 [14:45] <Smash> it downloads and everything but when it loads the game it says the java machine couldn't be created
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#804 [14:45] <GreyVulpine> So, that's a no? Even the launcher doesn't run?
#805 [14:46] <snakeeyeg> So i bought the game back in 2011-2012 and i havent played in a couple months. However when i went back in to play my old password didnt work and so i reset it and now it says i havent purchased the game even though i have
#806 [14:46] <GreyVulpine> snakeeyeg - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#811 [14:49] <Gab> I've recently purchased Minecraft, it works fine until I try to open a world, it crashes and says that "java.lang.IllegalStateException: failed to create a child event loop" I've tried many 'solutions' but nothing really changed. What can I do?
#812 [14:50] <GreyVulpine> ??> Gab tools/hjt
#813 [14:50] <Absol> Gab: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#814 [14:50] <Absol> Gab: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#815 [14:51] <Smash> GreyVulpine: im going to re install java
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#817 [14:52] <Gab> I've reinstalled Java with the latest version, still crashes :(
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#819 [14:53] <LaughingGrim> I think my minecraft account has been hacked. For a week now I have had to reset the password daily now the emails are not even being sent.
#820 [14:53] <thgilfodrol> ??> LaughingGrim account/hacked
#821 [14:53] <Absol> LaughingGrim: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#822 [14:53] <Absol> LaughingGrim: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#823 [14:53] <LaughingGrim> where do i find transaction id?
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#825 [14:53] <thgilfodrol> ??> LaughingGrim account/trans-id
#826 [14:53] <Absol> LaughingGrim: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#827 [14:53] <LaughingGrim> thnx
#828 [14:54] <thgilfodrol> Gab: follow the instructions Absol wrote above
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#831 [14:59] <Gab> I have
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#833 [14:59] <thgilfodrol> Gab: can you post the link here?
#834 [15:00] <Gab> Oh yea sure sorry http://paste.ubuntu.com/23605080/
#835 [15:01] <thgilfodrol> ??> Gab win/covenant-eyes
#836 [15:02] <Absol> Gab: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.0 or newer.
#837 [15:02] <Absol> Gab: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#838 [15:02] <thgilfodrol> try updating the covenant eyes software, and trying again
#839 [15:02] <Gab> are you sure it's Covenant Eyes?
#840 [15:03] <thgilfodrol> I think in some circumstances it was flagging it as a false positive
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#845 [15:05] <HyperBladeGFX> I can´t login to my mc account.... I´m sure that I´m using my right e-mail and password
#846 [15:05] <xshiiru> Hey, dudes, I need help with starting the launcher. It doesn't start, because of "unable to start the minecraft runtime environment.". I've even reinstalled Java!
#847 [15:05] <thgilfodrol> ??> HyperBladeGFX login/throttle
#848 [15:05] <Absol> HyperBladeGFX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#849 [15:05] <Absol> HyperBladeGFX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#851 [15:06] <thgilfodrol> xshiiru: in your launcher, and you click on Edit Profile?
#852 [15:06] <xshiiru> And then?
#853 [15:06] <thgilfodrol> xshiiru: in the bottom box, where it says Java settings (Advanced), untick the Executable checkbox
#854 [15:08] <HyperBladeGFX> but i´m sure, that i choose the correct password every time!
#855 [15:08] <thgilfodrol> HyperBladeGFX: have you tried resetting your password?
#856 [15:08] <HyperBladeGFX> and at my second i account i doesnt work to
#857 [15:09] <HyperBladeGFX> it*
#858 [15:10] <thgilfodrol> HyperBladeGFX: sorry, I don't follow- can you clarify?
#859 [15:10] <Gab> Absol: I have the lastest version of Covenant Eyes, but like you said, it might be flagging it
#860 [15:10] <xshiiru> Oh wait. Oops. I've given you the wrong information. The text was shown me, when I tried to install the launcher not when I started it, because I don't have the possibility to start it, lol.
#861 [15:11] <thgilfodrol> xshiiru: what happens when you attempt to start it?
#862 [15:11] <xshiiru> I'm going to go to reinstall Minecraft and Java one more time.
#863 [15:11] <xshiiru> to go//
#864 [15:11] <xshiiru> Sorry.
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#866 [15:12] <HyperBladeGFX> With my second account, I tried it to, but i cant login and im sure that i chose the right email and password
#867 [15:12] <thgilfodrol> HyperBladeGFX: try resetting the password
#868 [15:12] <HyperBladeGFX> i did it, but i dont get a email
#869 [15:13] <HyperBladeGFX> what should I do?
#870 [15:13] <thgilfodrol> have you checked your junk or spam folders?
#871 [15:13] <thgilfodrol> also, try all of your email accounts
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#873 [15:15] * Absol kicked fuckhead from #minecrafthelp (Reason: uckhead :Keep it civilized, you are just a human being)
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#876 [15:17] <HyperBladeGFX> how long, do I have to wait, to get the email with my password?
#877 [15:19] <HyperBladeGFX> can i speak with a supporterß
#878 [15:19] <HyperBladeGFX> ?
#879 [15:19] <HyperBladeGFX> who can speak german?
#880 [15:20] <HyperBladeGFX> Can you answer?
#881 [15:21] <thgilfodrol> HyperBladeGFX: it should take a couple minutes at most
#882 [15:22] <HyperBladeGFX> ok, but i wait 20 minutes
#883 [15:23] <HyperBladeGFX> is it possible to speak with a supporter? (maybe speaking german)
#884 [15:25] <thgilfodrol> HyperBladeGFX: can you try resetting your email address?
#885 [15:25] <HyperBladeGFX> ok i try
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#887 [15:26] <Vertism> Do you know what's up with Super Secret Settings on minecraft 1.10? Did they remove it at some point or something?
#888 [15:26] <thgilfodrol> Vertism: I think so, yeah
#889 [15:27] <Vertism> Do you know the last version that has it?
#890 [15:27] * xshiiru [xshiiru@notlogged] has joined #minecrafthelp
#891 [15:27] <thgilfodrol> eh, I know 1.8 for sure will have it, but 1.9 might too
#892 [15:27] <Vertism> Alright thanks.
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#894 [15:29] <xshiiru> So I'm back. It still doesn't work to install the launcher, because of "Unable to start the minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall minecraft again.".
#895 [15:29] <HyperBladeGFX> i cant reset my email, i have to go to a supporter! can i speak with a supporterß
#896 [15:30] <HyperBladeGFX> ?
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#898 [15:30] <thgilfodrol> ??> HyperBladeGFX account/send-email
#899 [15:30] <Absol> HyperBladeGFX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#900 [15:30] <Absol> HyperBladeGFX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#901 [15:30] <thgilfodrol> ??> HyperBladeGFX account/trans-id
#902 [15:30] <Absol> HyperBladeGFX: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#903 [15:31] <HyperBladeGFX> why i cant speak with a supporter
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#906 [15:32] <urielsalis> HyperBladeGFX, thgilfodrol is a supporter
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#908 [15:33] <HyperBladeGFX> i dont want to write, i want to speak
#909 [15:33] <urielsalis> HyperBladeGFX, we only help in irc
#910 [15:33] <urielsalis> HyperBladeGFX, if you dont want to write right now you are welcome to come back in another time
#911 [15:35] <HyperBladeGFX> why i cant speak with you, i have a problem and i dont know how to fix it and you cant help me
#912 [15:35] <HyperBladeGFX> thats why i want to speak
#913 [15:35] <GreyVulpine> We don't do support by speech here.
#914 [15:36] <HyperBladeGFX> but why i cant speak with you at ts?
#915 [15:36] <GreyVulpine> We don't have TS
#916 [15:36] <HyperBladeGFX> dann ladts dir runter!!
#917 [15:37] <HyperBladeGFX> download it
#918 [15:37] <Lord_Ralex> HyperBladeGFX, no
#919 [15:37] <GreyVulpine> Now, is there something we can do to help you here?
#920 [15:37] <HyperBladeGFX> yes, i doesnt work
#921 [15:37] <GreyVulpine> What doesn't work?
#922 [15:37] <HyperBladeGFX> i cant login into my mc acc
#923 [15:37] <GreyVulpine> And what happens when you try?
#924 [15:38] <HyperBladeGFX> it says false email or password
#925 [15:39] <HyperBladeGFX> and im sure that i chose the right email and password
#926 [15:39] <Lord_Ralex> Did you bother to read the advice from earlier that said to wait 3 hours?
#927 [15:39] * Harie [Harie@notlogged] has joined #minecrafthelp
#928 [15:39] <Harie> Hello
#929 [15:40] <Harie> i am getting an issue when i try and log into minecraft though the launcher
#930 [15:40] <thgilfodrol> Harie: what is the issue?
#931 [15:40] <Harie> i am getting sockettimeoutexception when i try and log in
#932 [15:40] <HyperBladeGFX> yes but i never chose it false
#933 [15:41] <thgilfodrol> ??> Harie tools/hjt
#934 [15:41] <Absol> Harie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#935 [15:41] <Absol> Harie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#938 [15:42] <HyperBladeGFX> pls help me
#939 [15:42] <Harie> http://paste.ubuntu.com/23605253/
#940 [15:42] <Harie> there you go
#941 [15:43] <thgilfodrol> ??> Harie info/mcleaks
#942 [15:43] <Absol> Harie: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#943 [15:43] <Absol> Harie: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#944 [15:43] <thgilfodrol> ??> Harie win/hosts/edit
#945 [15:43] <Absol> Harie: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#946 [15:43] <Absol> Harie: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#947 [15:43] <xshiiru> Hey guys, I can't start the minecraft launcher with that text: https://paste.ubuntu.com/23605259/
#948 [15:45] <HyperBladeGFX> i cant login at this link, pls help me at ts/skype oder what ever... pls
#949 [15:45] <Lord_Ralex> HyperBladeGFX, Did you bother to read the advice from earlier that said to wait 3 hours?
#950 [15:45] <Harie> Here http://paste.ubuntu.com/23605273/
#951 [15:46] <thgilfodrol> Harie: delete those lines, and save the file
#952 [15:46] <Harie> ok done
#953 [15:46] <thgilfodrol> now try mc again
#954 [15:46] <Harie> OMG YAY
#955 [15:46] <Harie> you are the best
#956 [15:46] <Harie> <3
#957 [15:46] <Harie> why are those on my pc
#958 [15:46] <Harie> ive never had issues with minecraft before
#959 [15:47] <thgilfodrol> someone who has access to your pc used a tool to use stolen mc accounts to log in
#960 [15:47] <Harie> dafuq
#961 [15:47] <HyperBladeGFX> halt doch die fresse du behinderter bastard fickt euch doch ihr beschissenen arschlöcher und geht euch vergraben!!! lernt anderen zu helfen!
#962 [15:47] <Absol> HyperBladeGFX: Please keep it civil
#963 [15:47] * Lord_Ralex kicked HyperBladeGFX from #minecrafthelp (Reason: yperBladeGFX :Here is the door)
#964 [15:47] <Harie> sorry
#965 [15:48] <Harie> thank you
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#972 [16:22] <brodtoad> help
#973 [16:23] <brodtoad> i need help
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#978 [16:31] <TtheC> Hi there, I am having a problem with my game not starting. It gets through the log in page, but when it goes to start up the actual game it stops responding.
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#980 [16:34] <kinggoesgaming> okden..
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#986 [16:41] <MarcosCD> I Don't change my profile name
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#998 [17:03] <grabriel244> e que quando eu entro na craftlandia da um erro
#999 [17:03] <grabriel244> da hum erro
#1000 [17:03] <grabriel244> da hum erro
#1001 [17:05] * Steve[bukget] [Steve[bukget]@notlogged] has left #minecrafthelp
#1002 [17:05] <grabriel244> o nome do erro e lack of updated graphics drivers
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#1005 [17:06] <grabriel244> e que quando entro no minecraft aparece um erro
#1006 [17:07] <grabriel244> And that when I enter the minecraft an error appears
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#1011 [17:47] <RORO> HELLO
#1012 [17:47] <RORO> i NEED HELP
#1013 [17:47] <pie_flavor> yes
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#1015 [17:47] <pie_flavor> goodbye
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#1017 [17:51] <Chlor> I usually play off Line split screen with my sister however its now decided I can't do that I have tried pressing start how I would usually log in this foes not work, what do I do to fix it
#1018 [17:51] <pie_flavor> unfortunately we don't support console edition here
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#1020 [17:56] <max> hello
#1021 [17:56] <pie_flavor> hello
#1022 [17:56] <Chromaryu> hello
#1023 [17:57] <max> is this a minecraft support thing
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#1025 [17:57] <pie_flavor> no we're the cthulu worshippers society
#1026 [17:57] <Chromaryu> LOL
#1027 [17:57] <max> ok
#1028 [17:57] <pie_flavor> yes this is minecraft support
#1029 [17:57] <max> bye
#1030 [17:57] <Chromaryu> max: (Really it is)
#1031 [17:57] <pie_flavor> that's why it's called #minecrafthelp
#1032 [17:57] <max> k is it
#1033 [17:57] <max> cause i cant log in
#1034 [17:57] * lol is now known as Guest81230
#1035 [17:57] <pie_flavor> what happens when you try
#1036 [17:57] <Chromaryu> isn't it #cthuluhelp?
#1037 [17:58] <Chromaryu> k whatever
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#1039 [17:58] <pie_flavor> nice one Chromaryu
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#1041 [17:58] <Guest81230> my minecraft keeps crashing when i create a new world
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#1043 [17:59] <Chromaryu> lol
#1044 [17:59] <pie_flavor> Guest81230: Put the crash log on paste.ubuntu.com and put the link in chat
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#1050 [18:16] <Motherhen> My son has a account that he said he can't access
#1051 [18:16] <pie_flavor> Motherhen: How old is your son?
#1052 [18:17] <pie_flavor> I ask because playing telephone is a little bit difficult, and if he's old enough it'd be best to have him here.
#1053 [18:17] <Motherhen> He was called a hacker an kick out of the server for 6 days an some hour.
#1054 [18:17] <pie_flavor> This was likely because he was hacking.
#1055 [18:18] <pie_flavor> Servers are owned by whoever they're owned by, and the administrators of those servers do whatever they like.
#1056 [18:18] <pie_flavor> We can't control anything that happens on a private server.
#1057 [18:19] <Motherhen> Do I have to do anything or doself-harming he just waits the time.
#1058 [18:19] <pie_flavor> The ban expires whenever it says it expires.
#1059 [18:19] <pie_flavor> When it expires, he'll be able to log in on that server again.
#1060 [18:19] <pie_flavor> Meanwhile, I'd recommend having a talk with him about playing fari.
#1061 [18:19] <Motherhen> So I dont to buy a new card or account
#1062 [18:20] <pie_flavor> s/fari/fair/
#1063 [18:20] <ExtremeBot> pie_flavor meant to say: Meanwhile, I'd recommend having a talk with him about playing fair.
#1064 [18:20] <pie_flavor> No. And especially since this is one server of many.
#1065 [18:20] <pie_flavor> If he swears up and down that he wasn't cheating, and the server moderators were just being jerks, he can find another server.
#1066 [18:21] <Motherhen> Ok thank you so much for ur help I have no clue as you can tell
#1067 [18:21] <jjs999jjs> he can join another server
#1068 [18:21] <pie_flavor> jjs999jjs: yes, i already said that
#1069 [18:22] <jjs999jjs> I read up and cannot see wh ere you said that but fair enough
#1070 [18:22] * jjs999jjs bows out
#1070 [18:22] <pie_flavor> literally two messages above yours
#1071 [18:22] <jjs999jjs> ah right got you :)
#1072 [18:22] <jjs999jjs> sorry
#1073 [18:23] <Motherhen> How can he get on a different server minecraft wentry back to demo mode
#1074 [18:24] <pie_flavor> Motherhen: Hang on, what?
#1075 [18:24] <pie_flavor> Demo mode?
#1076 [18:24] <pie_flavor> That's completely different.
#1077 [18:24] <pie_flavor> Servers operate independently; whether they block an account from logging in to the server has no effect on the account's ability to play Minecraft as a whole.
#1078 [18:25] <pie_flavor> Motherhen: Are you certain that the account can only play demo mode?
#1079 [18:25] <pie_flavor> If so, it'll be a little bit harder of a fix.
#1080 [18:28] <Chromaryu> Motherhen: What is MCI...
#1081 [18:28] <Chromaryu> nvm]
#1082 [18:28] <pie_flavor> Chromaryu: MCI?
#1083 [18:28] <Chromaryu> MCID
#1084 [18:29] <pie_flavor> damn she logged out before seeing it
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#1086 [18:31] <pie_flavor> interesting
#1087 [18:31] <pie_flavor> antvenom just released a video on how to convert java worlds to pe worlds
#1088 [18:31] <pie_flavor> that means we could totally provide that service
#1089 [18:32] <pie_flavor> wait, no, it's imperfect. drat.
#1090 [18:32] <pie_flavor> pe > java is perfect
#1091 [18:32] <pie_flavor> java > pe is not
#1092 [18:33] <Chromaryu> Yea
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#1096 [18:48] <Garrett_Carey> I need help finding a minecraft Xbox 360 tu31-35 seed that has these 7 biomes. They are.. Jungle, desert, ocean, ice plains, ice spikes, cold taiga, and mushroom biome. If you know any, then let me know.
#1097 [18:49] <DopeGhoti> Nearly every seed should have every biome if you wander far enough.
#1098 [18:49] <pie_flavor> e^
#1099 [18:49] <pie_flavor> there's even an achievement
#1100 [18:50] * AddyB [AddyB@notlogged] has joined #minecrafthelp
#1101 [18:50] <Garrett_Carey> The seed is for Xbox 360/console edition that has no infinite worlds.
#1102 [18:51] <AddyB> Hello, my sister and I are trying to play minecraft together but the game won't allow her to connect to my local lan connection. any clue how to resolve this?
#1103 [18:51] <pie_flavor> AddyB: Who's hosting it?
#1104 [18:52] <pie_flavor> Garrett_Carey: It still has all the biomes.
#1105 [18:52] <pie_flavor> I think.
#1106 [18:52] <AddyB> I am. She is trying to connect but the world won't show up after I've opened it to Lan. in her multiplayer it doesn't appear.
#1107 [18:53] <pie_flavor> AddyB: I've experienced that before. I don't know of any way to get it to appear, but I can tell you how to get it to connect manually.
#1108 [18:53] <AddyB> Okay, I'd love to hear it
#1109 [18:53] <pie_flavor> AddyB: Are you on Windows?
#1110 [18:53] <AddyB> Yes, we both are.
#1111 [18:54] <pie_flavor> AddyB: All right. I need you to press Win+R.
#1112 [18:54] <pie_flavor> The Run dialog will pop up; type the word 3cmd in the box and hit enter.
#1113 [18:54] <AddyB> in the game? and on which computer.
#1114 [18:54] <pie_flavor> On yours. The one that's hosting it.
#1115 [18:55] <pie_flavor> Doesn't matter where you are when you press Win+R.
#1116 [18:55] <pie_flavor> Tell me when the command prompt opens.
#1117 [18:55] <AddyB> it is open
#1118 [18:55] <pie_flavor> You see a black window?
#1119 [18:56] <AddyB> yes
#1120 [18:56] <pie_flavor> All right. I need you to type the following command:
#1121 [18:56] <pie_flavor> ipconfig /all
#1122 [18:56] <pie_flavor> Then hit enter. A bunch of network information will apear.
#1123 [18:57] <AddyB> okay
#1124 [18:58] <pie_flavor> Scroll up and down, see if you can find one labeled "IPv4 address".
#1125 [18:58] <pie_flavor> Should be under the section "Wireless LAN adapter Wi-Fi"
#1126 [18:58] <pie_flavor> may look different depending on your machine
#1127 [18:58] <AddyB> found it
#1128 [18:59] <pie_flavor> On the right it should have an IP address, with (Preferred) next to it
#1129 [18:59] <AddyB> okay
#1130 [18:59] <pie_flavor> Your sister needs to open the multiplayer menu, click Direct Connect, and put the ip address in.
#1131 [18:59] <pie_flavor> After the IP address, you need a colon (:)
#1132 [18:59] <pie_flavor> and the port number.
#1133 [19:00] <pie_flavor> This number should have appeared when you opened your world to LAN.
#1134 [19:00] <pie_flavor> So for instance, the IP that someone on my home network would connect to right now would be 192.168.1.214:67439
#1135 [19:00] <pie_flavor> Yours would have different numbers, but that's the format.
#1136 [19:00] <pie_flavor> If she puts that number into the Direct Connect field, and pushes Connect, it will connect to the game.
#1137 [19:01] <pie_flavor> The IP address will very rarely change, so for the most part you can just write that down somewhere and reuse it.
#1138 [19:01] <pie_flavor> But the port number will change each time you open a new LAN server; this is why it's shown in the game.
#1139 [19:02] <Garrett_Carey> When I create a random world, I check the whole world with the map, and some are there and some aren't.
#1140 [19:02] <AddyB> okay, we put it in the way it is supposed to but it timed out. this happens anytime that we attempt to connect for the last two weeks or so.
#1141 [19:02] <pie_flavor> Garrett_Carey: Well, unfortunately, we don't know how to reverse-engineer seeds. I must wish you happy hunting.
#1142 [19:03] <pie_flavor> AddyB: What is the text she currently inputting in her Direct Connect field?
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#1144 [19:03] <AddyB> 192.160.2.147:50512
#1145 [19:04] <pie_flavor> looks correct
#1146 [19:04] <pie_flavor> hmm
#1147 [19:04] <pie_flavor> timed out you say?
#1148 [19:04] <AddyB> yes, we tried multiple times
#1149 [19:04] <pie_flavor> can you tell your sister to come on this website on her computer
#1150 [19:04] <pie_flavor> i think something's blocking minecraft's connection in general
#1151 [19:04] <AddyB> yup. she's going to
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#1153 [19:05] <KatB> im here
#1154 [19:05] <pie_flavor> Hi!
#1155 [19:05] <pie_flavor> Actually, there's something I forgot.
#1156 [19:05] <KatB> hello!
#1157 [19:06] <KatB> oh?
#1158 [19:06] <pie_flavor> Can both of you try to connect, through normal multiplayer connections, to the server 2mctest.ae97.net? It's our test server, and always running.
#1159 [19:06] <pie_flavor> wait
#1160 [19:06] <pie_flavor> lol actually i don't know if it's running
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#1162 [19:08] <pie_flavor> Ok, yes it is.
#1163 [19:08] <AddyB> that one worked for me. she is about to try
#1164 [19:08] <pie_flavor> Gotcha.
#1165 [19:09] <KatB> im in that one
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#1167 [19:10] <pie_flavor> Both of you are able to connect to the test server?
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#1169 [19:10] <KatB> That is correct.
#1170 [19:10] <AddyB> yes.
#1171 [19:11] <pie_flavor> KatB: Can you make a test world, and try to have AddyB connect to that via LAN?
#1172 [19:11] <KatB> yes
#1173 [19:11] <pie_flavor> AddyB: If it doesn't show up on your menu, walk her through the same steps
#1174 [19:12] <AddyB> Hers do show up in mine, they time out though. Mine don't even show up. But yes, I will
#1175 [19:12] <pie_flavor> Ah, that's interesting.
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#1179 [19:14] <AddyB> the connection timed out
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#1181 [19:14] <pie_flavor> Is your internet connection normal?
#1182 [19:14] <AddyB> what do you mean by normal?
#1183 [19:14] <pie_flavor> i mean like are there any proxies, complicated firewalls, etc.
#1184 [19:14] <AddyB> no,
#1185 [19:14] <KatB> Not that I know of
#1186 [19:15] <pie_flavor> because it seems highly unlikely that both of you managed to download the same virus or whatever
#1187 [19:15] <AddyB> I just have it set as a regular network. it has a password, but I haven't changed it in months.
#1188 [19:15] <pie_flavor> the only thing you both have in common right now is the network
#1189 [19:15] <pie_flavor> so that's what i'm assuming is at fault
#1190 [19:15] <pie_flavor> let's try one more thing
#1191 [19:16] <pie_flavor> do either of you have any experience setting up a real minecraft server?
#1192 [19:16] <KatB> alright
#1193 [19:16] <AddyB> no. we've only used an online site
#1194 [19:16] <AddyB> I was going to but lost track of the info for it
#1195 [19:17] <pie_flavor> All right.
#1196 [19:17] <pie_flavor> This is a bit of a complex process.
#1197 [19:17] <AddyB> Okay.
#1198 [19:17] <pie_flavor> First, pick who's going to host it.
#1199 [19:17] <AddyB> I will.
#1200 [19:17] <pie_flavor> All right. Download this file: https://s3.amazonaws.com/Minecraft.Download/versions/1.11/minecraft_server.1.11.jar
#1201 [19:17] <pie_flavor> This is the main server jar for Minecraft.
#1202 [19:18] <AddyB> it is downloaded. should i open it?
#1203 [19:18] <pie_flavor> Make a new folder on your desktop (or wherever, but make sure it's a new folder), and open it.
#1204 [19:18] <pie_flavor> Open the folder, that is.
#1205 [19:18] <pie_flavor> Put the jarfile inside the folder.
#1206 [19:19] <pie_flavor> Click the background of the folder (i.e. deselect the jar file) and shift+right click.
#1207 [19:19] <pie_flavor> From the menu, click Open command window here.
#1208 [19:19] <pie_flavor> Type the following command:
#1209 [19:19] <pie_flavor> java -jar minecraft_server.1.11.jar nogui
#1210 [19:20] <pie_flavor> Then hit enter.
#1211 [19:20] <pie_flavor> The server should start, and then stop.
#1212 [19:20] <pie_flavor> In the folder, there will be a new file named 2eula.txt (or maybe just 2eula).
#1213 [19:21] <pie_flavor> Open this, and change the value 2false to 2true.
#1214 [19:21] <AddyB> I opened it and it is currently running a security scan
#1215 [19:21] <pie_flavor> AddyB: I did sorta say don't directly open it.
#1216 [19:21] <AddyB> whoops. I'm really sorry
#1217 [19:23] <pie_flavor> AddyB: Actually, I suppose directly opening it _might_ work, but only if it attempts to open it with Java and not some sort of zip utility like WinRAR.
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#1219 [19:23] <pie_flavor> But make sure it's in its own folder first; it generates a lot of files.
#1220 [19:23] <AddyB> I didn't have a way for it to open it. it just routed around to download like 6 times.
#1221 [19:23] <AddyB> it is in it's own folder.
#1222 [19:24] <pie_flavor> So you'd run it either directly (if it works), or through the instructions above.
#1223 [19:24] <pie_flavor> Anyway,
#1224 [19:24] <pie_flavor> The server should start, and then stop.
#1225 [19:24] <pie_flavor> In the folder, there will be a new file named eula.txt (or maybe just eula).
#1226 [19:24] <pie_flavor> Open this, and change the value false to true.
#1227 [19:25] <pie_flavor> Save the file, and run the server again however you did it the first time.
#1228 [19:25] <pie_flavor> This time, it'll really start. Wait for it to finish (it'll say Done! when it's done).
#1229 [19:26] <pie_flavor> When it's done, KatB should connect to the IP address, this time without a :port on the end.
#1230 [19:26] <KatB> We opened the command window, put the command in, and hit enter then it said that java was not recognized as a external or internal command, operable program, or batch file
#1231 [19:27] * Lemon` is now known as Lemon
#1232 [19:27] <pie_flavor> All right, that's bothersome.
#1233 [19:27] * Lemon is now known as Lemon`
#1234 [19:27] <Lemon`> Eh, sorry about that
#1235 [19:27] <pie_flavor> Lemon`: about what?
#1236 [19:27] * Graner [Graner@notlogged] has quit. (Client Quit)
#1237 [19:27] <Lemon`> Nickname changing isn't allowed here right
#1238 [19:28] <pie_flavor> Lemon`: It's fine as long as it's for actual nickname use.
#1239 [19:28] <pie_flavor> Awaynick is completely forbidden.
#1240 [19:28] <Lemon`> Okay
#1241 [19:28] <pie_flavor> KatB: Hmmmmmmmmm.
#1242 [19:28] <pie_flavor> KatB: Hmmmmmmmmm.
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#1244 [19:29] <AddyB> does this mean i might not hav java downloaded?
#1245 [19:29] <pie_flavor> AddyB: It probably would, yes. Could you please download java from java.com and try again?
#1246 [19:29] <AddyB> yup
#1247 [19:30] <pie_flavor> Close the command prompt window, too; it'll need to be opened _after_ the installation.
#1248 [19:30] * Hey_BRAH_Itz_Nor [Hey_BRAH_Itz_Nor@notlogged] has joined #minecrafthelp
#1249 [19:32] <AddyB> it's been installed now
#1250 [19:32] <pie_flavor> All right. Do the instructions to open it again.
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#1255 [19:41] <KatB> Its actually starting in the window command box and its running I think
#1256 [19:41] <zlig03> My minecraft wont start, i already updated mt drivers but still wont work, Help
#1257 [19:41] <pie_flavor> KatB: Have you done the eula yet?
#1258 [19:41] <KatB> yes
#1259 [19:41] <zlig03> what is that
#1260 [19:41] <pie_flavor> zlig03: Did it prompt you to create a DxDiag report? If so, please put it in chat.
#1261 [19:42] <KatB> no
#1262 [19:42] <pie_flavor> zlig03: If my name is red, I am talking to you. If it isn't, I'm not.
#1263 [19:42] <KatB> oh ok
#1264 [19:42] <pie_flavor> KatB: From now on, same for you.
#1265 [19:42] <zlig03> where do i put my report?
#1266 [19:42] <pie_flavor> zlig03: Put it in paste.ubuntu.com and put the link in chat.
#1267 [19:43] <zlig03> http://paste.ubuntu.com/23606017/
#1268 [19:43] <pie_flavor> KatB: Good. If the server displays 'Done! (some number of seconds)' as the last message, it's good to go.
#1269 [19:43] <pie_flavor> KatB: Try connecting with the same IP address as before, but leave off the : and the port.
#1270 [19:43] <zlig03> what the heck does that mean
#1271 [19:44] * invalidcredentials [invalidcredentials@notlogged] has joined #minecrafthelp
#1272 [19:44] <pie_flavor> zlig03: you're not listening
#1273 [19:44] <KatB> it did say done but then it said it cant keep up and it is behind by something and is skipping 71 ticks
#1274 [19:44] <pie_flavor> zlig03: if my name is red, i'm talking to you. if it doesn't, i'm not
#1275 [19:44] <invalidcredentials> hi..so invalidcredentials bug. do I just wait it out? or
#1276 [19:44] <pie_flavor> KatB: That's extremely normal. If it said that, then it's ready.
#1277 [19:44] <pie_flavor> KatB: Try connecting now.
#1278 [19:44] <pie_flavor> zlig03: Download and install this driver: https://downloadcenter.intel.com/download/26347
#1279 [19:44] <KatB> Alright
#1280 [19:44] <invalidcredentials> i reset pasword not working.
#1281 [19:44] <pie_flavor> invalidcredentials: What is the specific error you are getting?
#1282 [19:45] <invalidcredentials> (InvalidCredentialsException: Invalid credentials. Invalid username or password.)
#1283 [19:46] <zlig03> it is having trouble rendering aspects of the game
#1284 [19:46] <pie_flavor> invalidcredentials: If you enter the incorrect password 3 times, Mojang locks you out.
#1285 [19:46] <pie_flavor> zlig03: Did you download and install the driver?
#1286 [19:46] <invalidcredentials> alright, well i am able to log into the minecraft site just fine
#1287 [19:46] <zlig03> its downloading
#1288 [19:46] <pie_flavor> invalidcredentials: that's interesting
#1289 [19:46] <pie_flavor> invalidcredentials: please do what absol says
#1290 [19:46] <pie_flavor> ??> invalidcredentials tools/hjt
#1291 [19:46] <Absol> invalidcredentials: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1292 [19:46] <Absol> invalidcredentials: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1293 [19:48] <zlig03> i really dont like downloading all of this stuff to my computer
#1294 [19:48] <pie_flavor> zlig03: it's one thing
#1295 [19:48] <pie_flavor> zlig03: unless you are, yet again, following instructions that aren't meant for you
#1296 [19:48] <zlig03> pie do u work for mojang?
#1297 [19:48] * K_ [K_@notlogged] has joined #minecrafthelp
#1298 [19:48] <pie_flavor> zlig03: no, nobody here does.
#1299 [19:48] <pie_flavor> zlig03: but mojang officially recommends us for all tech support.
#1300 [19:48] <zlig03> than why am i trusting you with all this stuff
#1301 [19:49] <K_> I need help
#1302 [19:49] <pie_flavor> zlig03: because you are.
#1303 [19:49] <pie_flavor> zlig03: you don't have to, but i'm your only option.
#1304 [19:49] <zlig03> well why are you being so rude
#1305 [19:49] <Andrio> He is?
#1306 [19:49] <pie_flavor> zlig03: if i was being unhelpful, malevolent, or inaccurate, the operators would kick me out.
#1307 [19:49] <zlig03> its just his/her snarky remarks
#1308 [19:50] <pie_flavor> zlig03: i don't intend to be rude. you just keep following instructions that aren't meant for you after i tell you that i'm only talking to you if my name is red.
#1309 [19:50] <AddyB> okay, we followed your instructions but it still timed out.
#1310 [19:50] <pie_flavor> AddyB: All right. There's definitely something up with the router.
#1311 [19:50] <pie_flavor> My guess is a firewall.
#1312 [19:50] * K_ [K_@notlogged] has quit. (Client Quit)
#1313 [19:50] <zlig03> how do i get rid of a fire wall?
#1314 [19:50] <AddyB> okay. where would i find that in my router info. i have the page for them saved in my browser.
#1315 [19:51] <pie_flavor> zlig03: see, there you go again.
#1316 [19:51] <Andrio> Well, there's the answer.
#1317 [19:51] <zlig03> there i go again doing what
#1318 [19:51] <pie_flavor> AddyB: I honestly don't know, every browser's different.
#1319 [19:51] <pie_flavor> zlig03: following (or responding to) instructions that weren't meant for you
#1320 [19:51] <zlig03> oh ok i get it mnow
#1321 [19:51] <AddyB> okay. let me look real quick. thank you for your patience
#1322 [19:53] <zlig03> im downloading the driver you told me to earlier
#1323 [19:53] <pie_flavor> zlig03: yep
#1324 [19:53] <pie_flavor> zlig03: that's the directions so far
#1325 [19:53] <pie_flavor> zlig03: once it's downloaded, install it.
#1326 [19:53] <invalidcredentials> pie_flavor i messaged you the link
#1327 [19:53] <pie_flavor> zlig03: then reboot your computer
#1328 [19:54] <invalidcredentials> just so more history, i have played minecraft on this computer fine for the past 2 weeks since i started playing again
#1329 [19:54] <zlig03> and if it does not work do i come back here?
#1330 [19:54] <pie_flavor> zlig03: yes
#1331 [19:54] <invalidcredentials> also 3 of my friends are also having this issue
#1332 [19:54] <pie_flavor> invalidcredentials: this is interesting
#1333 [19:54] <pie_flavor> invalidcredentials: what's your minecraft name?
#1334 [19:55] <zlig03> i have already downloaded this driver before
#1335 [19:55] <invalidcredentials> alright well something clicked because all of us are now able to launch...
#1336 [19:56] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Read error: Connection reset by peer)
#1337 [19:56] <invalidcredentials> thanks for the adice and wha tnot.
#1338 [19:56] <pie_flavor> zlig03: if you had, your minecraft would be working.
#1339 [19:56] <pie_flavor> zlig03: if you already did, it will say that a newer version is already installed
#1340 [19:56] <pie_flavor> invalidcredentials: you're welcome
#1341 [19:56] <AddyB> Okay, so. I did turn my firewall off on the router. I'm having her reconnect to see if it wil work.
#1342 [19:56] <Garrett_Carey> I guess the only way to get the right seed is to create a random world and check it in creative and if it's not good, then exit without saving and do it over and over till one is good.
#1343 [19:57] <zlig03> my computer sais i can not trust the publisher, but its supposed to be from intel so why is that
#1344 [19:57] <pie_flavor> zlig03: What's the exact message?
#1345 [19:57] <pie_flavor> zlig03: Because if all it's saying is that it couldn't verify the publjisher, or that it's unknown, that's normal.
#1346 [19:58] <pie_flavor> zlig03: old hardware = old drivers = old signature.
#1347 [19:58] <zlig03> You should only install driver software from publishers you trust.
#1348 [19:58] <pie_flavor> zlig03: You trust this publisher.
#1349 [19:58] <pie_flavor> It's literally from the Intel website.
#1350 [20:03] * zlig03 [zlig03@notlogged] has quit. (Ping timeout: 195 seconds)
#1351 [20:04] * MANUvargas [MANUvargas@notlogged] has joined #minecrafthelp
#1352 [20:05] * Chow [Chow@notlogged] has joined #minecrafthelp
#1353 [20:06] <Chow> All of a sudden my account stopped working. I checked my password i even reset it ad my email is still the same from the password reset
#1354 [20:06] * zlig03 [zlig03@notlogged] has joined #minecrafthelp
#1355 [20:06] <pie_flavor> Chow: Please read what Absol says.
#1356 [20:06] <pie_flavor> ??> Chow login/throttle
#1357 [20:06] <Absol> Chow: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1358 [20:06] <Absol> Chow: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1359 [20:07] <pie_flavor> zlig03: You return; any news?
#1360 [20:07] <zlig03> still not working
#1361 [20:07] <pie_flavor> zlig03: Botheration.
#1362 [20:07] * MANUvargas [MANUvargas@notlogged] has quit. (Ping timeout: 195 seconds)
#1363 [20:07] * Garrett_Carey [Garrett_Carey@notlogged] has quit. (Ping timeout: 195 seconds)
#1364 [20:07] <zlig03> what does that mean
#1365 [20:07] <pie_flavor> zlig03: It's my quirky way of saying 'dammit'.
#1366 [20:08] <zlig03> oh ok lol
#1367 [20:08] <pie_flavor> zlig03: Is there a specific point when it stopped working
#1368 [20:08] <zlig03> do u have a plan b?
#1369 [20:08] * Garrett_Carey [Garrett_Carey@notlogged] has joined #minecrafthelp
#1370 [20:09] <Chow> hopefully it is a lockout
#1371 [20:09] <zlig03> i could not tell you, but it was loading than i got the link that told me to go update my drivers
#1372 [20:09] <Chow> il be back in 3 hours if not the it has worked
#1373 [20:09] <Chow> *then
#1374 [20:09] * Chow [Chow@notlogged] has quit. (Client Quit)
#1375 [20:09] <zlig03> but i keep getting a message to update my java, could that be it
#1376 [20:10] <AddyB> okay. it still timed out. so, I'm going to reset the computers. and hopefully that helps.
#1377 [20:10] <pie_flavor> zlig03: One moment, wondering about something.
#1378 [20:10] <Andrio> zlig03, is your display connected via USB?
#1379 [20:11] <zlig03> ys its a 2nd display
#1380 [20:11] <Andrio> Hm
#1381 [20:11] <Andrio> zlig03, perhaps disconnecting it would help; I'm not sure if there's a way to make it use the first display.
#1382 [20:11] * KatB [KatB@notlogged] has quit. (Ping timeout: 195 seconds)
#1383 [20:12] <zlig03> yes there is, hu let me try starting up minecraft again
#1384 [20:12] <Andrio> mm
#1385 [20:13] <zlig03> oh its working, nvm thanks so much to u and pie
#1386 [20:13] <Andrio> no problem?
#1387 [20:15] * AddyB [AddyB@notlogged] has quit. (Ping timeout: 195 seconds)
#1388 [20:28] * spark1010 [spark1010@notlogged] has joined #minecrafthelp
#1389 [20:28] <spark1010> java.lang.NullPointerException: group ?
#1390 [20:28] <spark1010> can yuo help me
#1391 [20:28] <pie_flavor> spark1010: what antivirus do you have
#1392 [20:29] <spark1010> i dont nknow
#1393 [20:29] <spark1010> know*
#1394 [20:29] <pie_flavor> ok
#1395 [20:29] <pie_flavor> follow absol's instructions
#1396 [20:29] <pie_flavor> ??> spark1010 tools/hjt
#1397 [20:29] <Absol> spark1010: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1398 [20:29] <Absol> spark1010: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1399 [20:29] <spark1010> done
#1400 [20:30] * GamerBoys22 [GamerBoys22@notlogged] has joined #minecrafthelp
#1401 [20:30] <pie_flavor> spark1010: nope
#1402 [20:30] <spark1010> minecraft servers work now thx
#1403 [20:30] * spark1010 [spark1010@notlogged] has quit. (Client Quit)
#1404 [20:30] <pie_flavor> what
#1405 [20:30] <GamerBoys22> My minecraft will not update! I re-installed and everything! PLS help!
#1406 [20:30] <pie_flavor> GamerBoys22: What happens when you try?
#1407 [20:31] <pie_flavor> And what do you mean update?
#1408 [20:32] <GamerBoys22> I want to update to 1.11.2, I am currently on 1.10,
#1409 [20:32] <pie_flavor> GamerBoys22: And how are you attempting to update it?
#1410 [20:33] <GamerBoys22> I have completely shut down my computer, re-downloaded minecraft, basically anything I could find online....
#1411 [20:33] <pie_flavor> GamerBoys22:
#1412 [20:33] <pie_flavor> GamerBoys22: None of those things are how one updates Minecraft.
#1413 [20:33] <GamerBoys22> Then how?
#1414 [20:34] <pie_flavor> GamerBoys22: Open the launcher
#1415 [20:34] <pie_flavor> GamerBoys22: Click Edit Profile
#1416 [20:34] <pie_flavor> Change Use Version to 1.11
#1417 [20:34] <GamerBoys22> It's opening
#1418 [20:34] <pie_flavor> and save
#1419 [20:34] <GamerBoys22> I've done that, there is no 1.11 option...
#1420 [20:35] <pie_flavor> GamerBoys22: Hmmmmmmm.
#1421 [20:35] <pie_flavor> ??> GamerBoys22 launcher/log
#1422 [20:35] <Absol> GamerBoys22: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1423 [20:35] <Absol> GamerBoys22: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1424 [20:36] <GamerBoys22> [20:34:37 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [20:34:37 INFO]: Current time is Dec 9, 2016 8:34:37 PM [20:34:37 INFO]: System.getProperty('os.name') == 'Windows 10' [20:34:37 INFO]: System.getProperty('os.version') == '10.0' [20:34:37 INFO]: System.getProperty('os.arch') == 'amd64' [20:34:37 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:34:37 INFO]: System.g
#1425 [20:36] <pie_flavor> GamerBoys22: No, please read the second of the two messages Absol sent.
#1426 [20:36] <Garrett_Carey> Finally found a seed :) Thanks for not helping everyone :-:
#1427 [20:37] <GamerBoys22> http://paste.ubuntu.com/23606199/
#1428 [20:37] <pie_flavor> Garrett_Carey: you don't have to be rude
#1429 [20:37] <pie_flavor> like i told you, we can't reverse-engineer them
#1430 [20:37] <Garrett_Carey> What does that mean?
#1431 [20:37] <pie_flavor> Garrett_Carey: It means, in a much more verbose way, "idk".
#1432 [20:38] <pie_flavor> GamerBoys22: Can you try changing the version to just Use Latest Version, then?
#1433 [20:38] <GreyVulpine> Seeds are not something we can look up. You can't do a "I want a particular land, what seed do I use?".
#1434 [20:38] <GamerBoys22> There is no option for that
#1435 [20:38] <pie_flavor> bye
#1436 [20:39] * pie_flavor closes an enormous text file containing millions of random numbers followed by every biome they contain
#1436 [20:41] * Miroz [Miroz@notlogged] has joined #minecrafthelp
#1437 [20:41] <Andrio> You know, someone did something like that for the procedurally-generated grottos in Dragon Quest IX.
#1438 [20:41] <Andrio> The search space there is many orders of magnitude smaller.
#1439 [20:41] * Miroz [Miroz@notlogged] has quit. (Client Quit)
#1440 [20:41] <Andrio> and it takes some time to generate the file.
#1441 [20:41] <pie_flavor> top kek
#1442 [20:42] <Andrio> mm~
#1443 [20:42] <pie_flavor> s/millions/vigintillions/
#1444 [20:42] <ExtremeBot> pie_flavor meant to say: closes an enormous text file containing vigintillions of random numbers followed by every biome they contain
#1445 [20:45] <Andrio> I considered doing it for Terraria, but 2 billion is already a lot.
#1446 [20:46] * Garrett_Carey [Garrett_Carey@notlogged] has quit. (Ping timeout: 195 seconds)
#1447 [20:46] <Andrio> And the idea is obsolete now, because that actually lets you see the world seed now.
#1448 [20:46] <pie_flavor> s/vigintillions/centillions/
#1449 [20:46] <ExtremeBot> pie_flavor meant to say: closes an enormous text file containing centillions of random numbers followed by every biome they contain
#1450 [20:46] <Andrio> mm
#1451 [20:46] <Andrio> Isn't the world seed a 32-bit integer?
#1452 [20:47] * Dino [Dino@notlogged] has joined #minecrafthelp
#1453 [20:47] <Andrio> or is it 64-bit?
#1454 [20:47] <pie_flavor> idk
#1455 [20:47] <Dino> hi i need help logging into my account
#1456 [20:47] <pie_flavor> Dino: how so?
#1457 [20:47] <Andrio> I think it's 32-bit.
#1458 [20:47] <Dino> it says i have invalid credentials but its the right password and email and it wont let me change the email
#1459 [20:47] <pie_flavor> maybe
#1460 [20:47] * Miroz [Miroz@notlogged] has joined #minecrafthelp
#1461 [20:47] <Andrio> which would mean there are about 4 billion different numbers.
#1462 [20:47] <pie_flavor> ??> Dino login/throttle
#1463 [20:47] <Absol> Dino: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1464 [20:47] <Absol> Dino: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1465 [20:47] <pie_flavor> Andrio: that seems low
#1466 [20:48] <Andrio> mm
#1467 [20:48] <Dino> so i cant play minecraft for 3 hours ?
#1468 [20:48] <Miroz> Hey guys, about an hour ago my Minecraft account logged me out and the password I know I used doesn't work. I've tried resending the password reset email to my email but it doesn't come through. Any suggestions?
#1469 [20:49] <pie_flavor> Dino: riht
#1470 [20:49] <Dino> so dont log in or play minecraft at all for 3 hours?
#1471 [20:49] <pie_flavor> Dino: correct. also don't reset your password during the 3 hours either.
#1472 [20:49] <pie_flavor> Dino: once it's up, reset your password without trying to log in first
#1473 [20:49] <Dino> ok
#1474 [20:49] <Miroz> Is there like a support number I can call
#1475 [20:49] <Dino> ok thanks so much
#1476 [20:49] <pie_flavor> Miroz: nope
#1477 [20:50] <Miroz> dang
#1478 [20:50] <pie_flavor> Miroz: do you know how to find your transaction id?
#1479 [20:50] <Miroz> Would it be on my credit card bills or something?
#1480 [20:50] <Miroz> I bought it like 2 or 3 years ago so it would be a pain to find
#1481 [20:50] <pie_flavor> Miroz: To a given extent. Go to Absol's page.
#1482 [20:50] <pie_flavor> ??> Miroz account/trans-id
#1483 [20:50] <Absol> Miroz: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1484 [20:51] * Miroz [Miroz@notlogged] has quit. (Client Quit)
#1485 [21:11] * reb [reb@notlogged] has joined #minecrafthelp
#1486 [21:12] <reb> i am unable to log into mind craft with my user name and passwod i have used forget password and not getting any emails to reset it
#1487 [21:13] <pie_flavor> ??> reb login/throttle
#1488 [21:13] <Absol> reb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1489 [21:13] <Absol> reb: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1490 [21:14] <reb> if i cant log in is there a number i can call?
#1491 [21:14] <pie_flavor> reb: read what absol said
#1492 [21:15] <reb> ok we will try that. if that doesnt work what is my next step?
#1493 [21:16] * reb [reb@notlogged] has quit. (Quit: Web client closed)
#1494 [21:23] * NARwhalz [NARwhalz@notlogged] has joined #minecrafthelp
#1495 [21:23] <NARwhalz> Who would I talk to about my account not letting me login?
#1496 [21:23] * Frosty [Frosty@notlogged] has joined #minecrafthelp
#1497 [21:23] <pie_flavor> NARwhalz: Depends on the situation.
#1498 [21:23] <pie_flavor> What happens when you try to log in?
#1499 [21:23] <Frosty> Please help
#1500 [21:24] <NARwhalz> It says I migrated when I use my username but it isnt letting me use my email
#1501 [21:24] <Frosty> Everytime i click play minecraft, it crashes
#1502 [21:24] * Frosty [Frosty@notlogged] has quit. (Client Quit)
#1503 [21:24] <pie_flavor> ??> Frosty launcher/crash-log
#1504 [21:24] <Absol> Frosty: We need to see your crash log, which appears after a crash.
#1505 [21:24] <Absol> Frosty: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1506 [21:24] <pie_flavor> ??> NARwhalz login/throttle
#1507 [21:24] <Absol> NARwhalz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1508 [21:24] <Absol> NARwhalz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1509 [21:25] <NARwhalz> I cant reset as its not sending me a reset email
#1510 [21:25] <pie_flavor> NARwhalz: read the message
#1511 [21:25] <pie_flavor> you can't reset it while you're locked
#1512 [21:26] * NARwhalz [NARwhalz@notlogged] has quit. (Client Quit)
#1513 [21:32] * ELiteOverlord [ELiteOverlord@notlogged] has joined #minecrafthelp
#1514 [21:32] <ELiteOverlord> do u guys know how to fix the minecraft problem when you join a server , it kicks you and says [proxy] lost connection? PLZ HELP
#1515 [21:33] <ELiteOverlord> @do u guys know how to fix the minecraft problem when you join a server , it kicks you and says [proxy] lost connection? PLZ HELP
#1516 [21:51] * nightmare_ [nightmare_@notlogged] has joined #minecrafthelp
#1517 [21:52] <nightmare_> when is the next upstate?
#1518 [21:52] <nightmare_> When is the next update
#1519 [21:52] <Lord_Ralex> When it comes out
#1520 [21:53] <nightmare_> when will the next update come out?
#1521 [21:53] <Lord_Ralex> When it's ready
#1522 [21:53] <nightmare_> why?
#1523 [21:54] <Lord_Ralex> So it's ready to be released?
#1524 [21:54] <Lord_Ralex> Asking if/when there will be one is spammy to any developer
#1525 [21:54] <nightmare_> I mean when is is it coming out?
#1526 [21:54] <Lord_Ralex> Be patient, enjoy what you have now.
#1527 [21:54] * Lord_Ralex kicked nightmare_ from #minecrafthelp (Reason: ightmare_ :When it comes out)
#1528 [21:54] * nightmare_ [nightmare_@notlogged] has joined #minecrafthelp
#1529 [21:55] <nightmare_> stop?
#1530 [21:55] <Lord_Ralex> Then don't ask.
#1531 [21:55] <nightmare_> Ok
#1532 [21:55] * TommyEsteban [TommyEsteban@notlogged] has joined #minecrafthelp
#1533 [21:55] <nightmare_> so.... do you like Minecraft pe
#1534 [21:56] <TommyEsteban> hi i cant remember my old login username because i need to import my account
#1535 [21:56] <nightmare_> Do you have it?
#1536 [21:56] <GreyVulpine> TommyEsteban - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1537 [21:56] <GreyVulpine> nightmare_ - Do you have a minecraft issue we can help you with?
#1538 [21:56] <nightmare_> yes
#1539 [21:56] <GreyVulpine> nightmare_ - Which is?
#1540 [21:57] <nightmare_> when is the next update
#1541 [21:57] * Lord_Ralex kicked nightmare_ from #minecrafthelp (Reason: ightmare_ :Here is the door)
#1542 [21:57] * TommyEsteban [TommyEsteban@notlogged] has quit. (Client Quit)
#1543 [21:58] * Jakbob [Jakbob@notlogged] has joined #minecrafthelp
#1544 [21:58] <Jakbob> My minecraft doesnt launch up i press play it comes up and then it crashes
#1545 [21:59] <GreyVulpine> Jakbob - Got an error report?
#1546 [21:59] <Jakbob> umm no
#1547 [21:59] <Jakbob> idk wot that is
#1548 [22:00] <GreyVulpine> What do you see when it crashes?
#1549 [22:00] <Jakbob> can you help at all?
#1550 [22:00] <Jakbob> a log
#1551 [22:01] <Jakbob> a crash report log
#1552 [22:01] <GreyVulpine> Jakbob - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1553 [22:01] <Jakbob> k dont
#1554 [22:01] <Jakbob> k done*
#1555 [22:02] <GreyVulpine> And the link?
#1556 [22:02] * LukeE [LukeE@notlogged] has joined #minecrafthelp
#1557 [22:02] <LukeE> Hi, I cant remember my minecraft username from my old minecraft account
#1558 [22:02] <GreyVulpine> LukeE - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1559 [22:04] <Jakbob> So GreyVulpine
#1560 [22:05] <Jakbob> http://paste.ubuntu.com/23606424/
#1561 [22:05] <GreyVulpine> Jakbob - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1562 [22:05] * LukeE [LukeE@notlogged] has quit. (Client Quit)
#1563 [22:07] <Jakbob> http://paste.ubuntu.com/23606434/
#1564 [22:07] <Jakbob> There
#1565 [22:08] <Jakbob> now what?
#1566 [22:10] <GreyVulpine> Jakbob - Download and install: http://www.nvidia.com/download/driverResults.aspx/112195/en-us
#1567 [22:10] <Jakbob> why isnt there a @ or + next to your nam
#1568 [22:10] <Jakbob> e
#1569 [22:11] <GreyVulpine> There is.
#1570 [22:12] * kusanagi [kusanagi@notlogged] has quit. (Read error: Connection reset by peer)
#1571 [22:12] <Jakbob> why isnt your name red now
#1572 [22:12] <GreyVulpine> Jakbob - Because I wasn't mentioning your name
#1573 [22:14] <Jakbob> GreyVulpine - hi
#1574 [22:14] <GreyVulpine> Jakbob - Yes? Something I can help you with?
#1575 [22:15] * Xx [Xx@notlogged] has joined #minecrafthelp
#1576 [22:15] * Xx [Xx@notlogged] has quit. (Client Quit)
#1577 [22:16] <Jakbob> wait why am i downloading this
#1578 [22:17] <GreyVulpine> It's the updated video driver for your system
#1579 [22:18] <Jakbob> was mine outdated
#1580 [22:18] <GreyVulpine> Yes
#1581 [22:19] <Jakbob> xd
#1582 [22:19] <Jakbob> done now what
#1583 [22:19] * abcde [abcde@notlogged] has joined #minecrafthelp
#1584 [22:19] <GreyVulpine> Did you install it?
#1585 [22:19] <GreyVulpine> Did it ask to restart your computer?
#1586 [22:20] <Jakbob> i installed
#1587 [22:20] <Jakbob> but no it didnt ask to restart
#1588 [22:20] <Jakbob> im loging in rn
#1589 [22:21] <Jakbob> ok done
#1590 [22:22] <abcde> hello. I downloaded minecraft dmg on my computer but when i open it, it says downloading runtime and it's downloading but then a message pops up that it cant update
#1591 [22:22] <urielsalis> abcde, what antivirus you have?
#1592 [22:22] <abcde> avast
#1593 [22:22] <urielsalis> ??> abcde tools/hjt
#1594 [22:22] <Absol> abcde: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1595 [22:23] <Absol> abcde: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1596 [22:23] * bitz20 [bitz20@notlogged] has joined #minecrafthelp
#1597 [22:23] * bitz20 [bitz20@notlogged] has joined #minecrafthelp
#1598 [22:23] * bitz20 [bitz20@notlogged] has left #minecrafthelp
#1599 [22:24] <abcde> sorry?
#1600 [22:24] <urielsalis> abcde, follow Absol instructions
#1601 [22:24] <Jakbob> GreyVulpine
#1602 [22:25] <GreyVulpine> Jakbob - Yes?
#1603 [22:26] <Jakbob> its installed
#1604 [22:26] <Jakbob> now what
#1605 [22:26] <abcde> sorry but my device is a macbook
#1606 [22:27] <abcde> not a window
#1607 [22:27] <GreyVulpine> Jakbob - Restart, then try minecraft
#1608 [22:27] <abcde> and is the website reliable?
#1609 [22:27] <urielsalis> abcde, then can you uninstall avast?
#1610 [22:27] <urielsalis> abcde, yes
#1611 [22:27] <Jakbob> can i try minecraft and if it no work restart
#1612 [22:27] <Jakbob> then try
#1613 [22:27] <GreyVulpine> Jakbob - Sure
#1614 [22:27] <Jakbob> still no work
#1615 [22:27] <Jakbob> ok imma reset bye
#1616 [22:28] <abcde> ok i uninstalled avast
#1617 [22:28] <abcde> I'm trying to update minecraft again
#1618 [22:29] * Jakbob_ [Jakbob_@notlogged] has joined #minecrafthelp
#1619 [22:30] <Jakbob_> GreyVulpine - It Doesnt work :(
#1620 [22:30] <GreyVulpine> Jakbob - Are you sure you ran the installer?
#1621 [22:30] <Jakbob_> GreyVulpine - i got to go bye
#1622 [22:30] <Jakbob_> yes
#1623 [22:30] <Jakbob_> bye
#1624 [22:30] <abcde> THANK YOU SO MUCH
#1625 [22:30] <abcde> it works now
#1626 [22:30] <abcde> i guess avast blocked it
#1627 [22:30] * urielsalis tips hat
#1627 [22:31] <Jakbob_> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 10/12/16 3:29 PM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at bsu.b(SourceFile:822) at bsu.as(SourceFile:882) at bsu.a(SourceFile:314) at net.minecraft.client.main.Main.main(SourceFile:120
#1628 [22:31] * Jakbob [Jakbob@notlogged] has quit. (Ping timeout: 195 seconds)
#1629 [22:32] * joey [joey@notlogged] has joined #minecrafthelp
#1630 [22:33] * joey is now known as Guest25895
#1631 [22:34] * Jakbob_ [Jakbob_@notlogged] has quit. (Ping timeout: 195 seconds)
#1632 [22:35] <Guest25895> "sorry but we couldnt connect to our servers. please make sure that you are online and minecaft is not blocked." HELP
#1633 [22:36] <urielsalis> Guest25895, what antivirus you have?
#1634 [22:36] <Guest25895> malwarebytes
#1635 [22:36] <urielsalis> ??> Guest25895 tools/hjt
#1636 [22:36] <Absol> Guest25895: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1637 [22:36] <Absol> Guest25895: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1638 [22:38] <Guest25895> http://paste.ubuntu.com/23606523/
#1639 [22:38] <urielsalis> Guest25895, you use mcleaks?
#1640 [22:39] <urielsalis> Guest25895, also, run the following tool
#1641 [22:39] <urielsalis> ??> Guest25895 av/mcafee/uninstall
#1642 [22:39] <Absol> Guest25895: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1643 [22:39] <urielsalis> ??> Guest25895 info/mcleaks
#1644 [22:39] <Absol> Guest25895: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1645 [22:39] <Absol> Guest25895: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1646 [22:39] <urielsalis> ??> Guest25895 win/hosts/edit
#1647 [22:39] <Guest25895> yes i have before
#1648 [22:39] <Absol> Guest25895: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1649 [22:39] <Absol> Guest25895: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1650 [22:39] <urielsalis> Guest25895, follow all those instructions
#1651 [22:40] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1652 [22:41] * Demon_beta [Demon_beta@notlogged] has joined #minecrafthelp
#1653 [22:41] <Demon_beta> It's not letting me log in
#1654 [22:41] <urielsalis> Demon_beta, what happens when you try?
#1655 [22:42] <Demon_beta> it says incorrect email or password but it's the same one i've always used
#1656 [22:43] <urielsalis> Demon_beta, have you tried to reset your password?
#1657 [22:43] <Demon_beta> yeah it just kept saying bad authenticity token
#1658 [22:43] <urielsalis> Demon_beta, bad authenticity token? what is the full message?
#1659 [22:44] <Demon_beta> that all it says it brings me to a white tab with that at the top
#1660 [22:44] <urielsalis> Demon_beta, are you using the official launcher?
#1661 [22:44] <Demon_beta> yeah
#1662 [22:45] <urielsalis> Demon_beta, what version?
#1663 [22:45] * joey [joey@notlogged] has joined #minecrafthelp
#1664 [22:45] <joey> Alrigh i finished with all of that
#1665 [22:45] <Demon_beta> like it keeps saying that when i try to log into my mojang account on the website
#1666 [22:45] * joey is now known as Guest71494
#1667 [22:45] <Guest71494> what now
#1668 [22:45] <urielsalis> Demon_beta, what version of the launcher?
#1669 [22:46] <Demon_beta> 1.6.4 I think
#1670 [22:47] <urielsalis> Demon_beta, of Minecraft or the launcher?
#1671 [22:47] <urielsalis> Demon_beta, the launcher says it on top when you open the window
#1672 [22:47] <urielsalis> Demon_beta, if you are using the official one
#1673 [22:47] <Guest71494> I was the guy who had mcleaks and had me open %SystemRoot%\System32\drivers\etc\hosts
#1674 [22:48] <Demon_beta> oh the launcher i was on 1.11
#1675 [22:48] * IcantplayMC [IcantplayMC@notlogged] has joined #minecrafthelp
#1676 [22:48] <urielsalis> Guest71494, and you deleted all lines that contained mojang in them?
#1677 [22:48] <urielsalis> Demon_beta, download the official launcher from minecraft.net/download
#1678 [22:48] <IcantplayMC> hey guys, i need your help
#1679 [22:48] <urielsalis> IcantplayMC, just ask :)
#1680 [22:48] <IcantplayMC> i cant open my launcher
#1681 [22:49] <IcantplayMC> it said
#1682 [22:49] <Demon_beta> it just let me reset the password let me try it
#1683 [22:49] <Guest71494> save it after?
#1684 [22:49] <urielsalis> Guest71494, yes
#1685 [22:49] <IcantplayMC> my OPEN GL or sth has been error
#1686 [22:49] <urielsalis> Demon_beta, what is your username?
#1687 [22:49] <urielsalis> IcantplayMC, you have a dxdiag?
#1688 [22:49] <IcantplayMC> yes
#1689 [22:49] <Demon_beta> Demon_beta
#1690 [22:49] <urielsalis> IcantplayMC, can you give me the link>?
#1691 [22:49] <IcantplayMC> http://paste.ubuntu.com/23606552/
#1692 [22:50] <IcantplayMC> here
#1693 [22:50] <IcantplayMC> end
#1694 [22:50] <urielsalis> IcantplayMC, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1695 [22:50] <Guest71494> should it be fixed now
#1696 [22:50] <IcantplayMC> thanks
#1697 [22:50] <urielsalis> Guest71494, yes. Never use mcleaks again
#1698 [22:50] * urielsalis tips hat
#1698 [22:50] <Guest71494> :(
#1699 [22:51] <Guest71494> sorry
#1700 [22:51] <Demon_beta> even after resetting my password it won't let me log in
#1701 [22:52] <urielsalis> Demon_beta, can you use the official launcher from minecraft.net/download ?
#1702 [22:52] <Guest71494> do i have to retstart my pc
#1703 [22:52] <Guest71494> cuz its still not workingf
#1704 [22:52] <urielsalis> Guest71494, nope
#1705 [22:52] <Guest71494> :/
#1706 [22:52] <urielsalis> Guest71494, you are sure it was saved?
#1707 [22:52] <Demon_beta> let me try it
#1708 [22:52] <IcantplayMC> it still cant work
#1709 [22:52] <IcantplayMC> what should i do ?
#1710 [22:52] <IcantplayMC> http://imgur.com/a/2WNxX
#1711 [22:53] <urielsalis> IcantplayMC, have you restarted your pc?
#1712 [22:53] <urielsalis> IcantplayMC, oh wait
#1713 [22:53] <urielsalis> IcantplayMC, let me get you OEM drivers
#1714 [22:53] <urielsalis> IcantplayMC, huh, you built your pc yourself?
#1715 [22:53] <IcantplayMC> idk
#1716 [22:54] <urielsalis> IcantplayMC, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1717 [22:54] <IcantplayMC> i mean i had this computer my my old man
#1718 [22:54] <Demon_beta> it won't let me sign in through the official launcher either
#1719 [22:54] <urielsalis> Demon_beta, dont use other launchers, that probably how your password got changed
#1720 [22:55] <urielsalis> Demon_beta, and you now have to wait 3 hours
#1721 [22:55] <Demon_beta> ok
#1722 [22:55] <urielsalis> ??> Demon_beta login/throttle
#1723 [22:55] <Absol> Demon_beta: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1724 [22:55] <Absol> Demon_beta: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1725 [22:55] * Demon_beta [Demon_beta@notlogged] has quit. (Quit: Web client closed)
#1726 [22:58] * Guest71494 [Guest71494@notlogged] has quit. (Ping timeout: 195 seconds)
#1727 [23:04] * joey [joey@notlogged] has joined #minecrafthelp
#1728 [23:04] <urielsalis> joey, still having issues?
#1729 [23:04] <joey> Its still not working
#1730 [23:04] <joey> yea
#1731 [23:04] <joey> :(
#1732 [23:04] * joey is now known as Guest51352
#1733 [23:04] <urielsalis> ??> Guest51352 tools/hjt
#1734 [23:04] * IcantplayMC [IcantplayMC@notlogged] has joined #minecrafthelp
#1735 [23:04] <Absol> Guest51352: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1736 [23:04] <Absol> Guest51352: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1737 [23:05] <urielsalis> IcantplayMC, it worked?
#1738 [23:05] * crape24 [crape24@notlogged] has joined #minecrafthelp
#1739 [23:06] <Guest51352> http://paste.ubuntu.com/23606606/
#1740 [23:07] <urielsalis> Guest51352, looks like mcleaks is still there
#1741 [23:07] <urielsalis> Guest51352, along with mcafee
#1742 [23:07] <urielsalis> ??> Guest51352 av/mcafee/uninstall
#1743 [23:07] <Absol> Guest51352: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1744 [23:07] <urielsalis> ??> Guest51352 win/hosts/edit
#1745 [23:07] <Absol> Guest51352: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1746 [23:07] <Absol> Guest51352: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1747 [23:07] <urielsalis> ??> Guest51352 info/mcleaks
#1748 [23:07] <Absol> Guest51352: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1749 [23:07] <Absol> Guest51352: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1750 [23:07] <IcantplayMC> i dont know, i has just restart my comp.
#1751 [23:09] <IcantplayMC> http://imgur.com/a/qMngv
#1752 [23:09] <IcantplayMC> thanks so much :D
#1753 [23:09] * urielsalis tips hat
#1753 [23:11] <IcantplayMC> u are amazing ! i had been finding the answer for soooo long lmao
#1754 [23:11] <urielsalis> IcantplayMC, thats why im here :), have fun!
#1755 [23:13] <Guest51352> https://gyazo.com/d8025a6a34151fbfb276323bfbbe96f4 im not surw why it wount let me save it
#1756 [23:13] <urielsalis> Guest51352, cause you didnt open notepad as admin
#1757 [23:14] <urielsalis> Guest51352, and you have to save it as the hosts file, overwriting it, not just any name
#1758 [23:14] <urielsalis> ??> Guest51352 win/hosts/edit
#1759 [23:14] <Absol> Guest51352: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1760 [23:14] <Absol> Guest51352: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1761 [23:19] <Guest51352> wait
#1762 [23:19] <Guest51352> i only have the demo now
#1763 [23:19] <Guest51352> wat
#1764 [23:20] <urielsalis> Guest51352, you followed all instructions?
#1765 [23:20] <Guest51352> Yes
#1766 [23:20] <urielsalis> Guest51352, what is your username?
#1767 [23:20] <Guest51352> Smallestpepe
#1768 [23:21] <urielsalis> Guest51352, I see the account still exists
#1769 [23:21] <urielsalis> Guest51352, it may have been mcleaks, they bussiness is stealing accounts...
#1770 [23:21] <urielsalis> Guest51352, email Mojang
#1771 [23:21] <urielsalis> ??> Guest51352 account/send-email
#1772 [23:21] <Absol> Guest51352: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1773 [23:21] <Absol> Guest51352: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1774 [23:21] <urielsalis> ??> Guest51352 account/trans-id
#1775 [23:21] <Absol> Guest51352: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1776 [23:23] * SIfat [SIfat@notlogged] has joined #minecrafthelp
#1777 [23:26] <Guest51352> So i email them my id?
#1778 [23:26] <urielsalis> Guest51352, yes
#1779 [23:26] <Guest51352> whats the email
#1780 [23:26] * OctoberSoldier [OctoberSoldier@notlogged] has joined #minecrafthelp
#1781 [23:27] <urielsalis> Guest51352, you do it by filling that form that Absol linked
#1782 [23:27] <OctoberSoldier> my game keeps crashing and i dont no y
#1783 [23:27] * ibrahim [ibrahim@notlogged] has joined #minecrafthelp
#1784 [23:27] <urielsalis> ??> OctoberSoldier launcher/crash-log
#1785 [23:27] <Absol> OctoberSoldier: We need to see your crash log, which appears after a crash.
#1786 [23:27] <Absol> OctoberSoldier: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1787 [23:28] <OctoberSoldier> http://paste.ubuntu.com/23606695/
#1788 [23:29] <urielsalis> ??> OctoberSoldier win/dxdiag
#1789 [23:29] <Absol> OctoberSoldier: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1790 [23:29] <OctoberSoldier> ok
#1791 [23:32] <OctoberSoldier> http://paste.ubuntu.com/23606707/
#1792 [23:32] <urielsalis> OctoberSoldier, one moent
#1793 [23:32] <OctoberSoldier> k
#1794 [23:33] <Guest51352> I love you so fucking much
#1795 [23:33] <Absol> Guest51352: Please keep it civil
#1796 [23:33] <Guest51352> thanks you
#1797 [23:33] <Guest51352> Thank you my friend have a nice night
#1798 [23:33] <urielsalis> Guest51352, you too!
#1799 [23:33] * Guest51352 [Guest51352@notlogged] has quit. (Quit: Web client closed)
#1800 [23:34] <urielsalis> Guest17501, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 8, get a new gpu or play in another pc
#1801 [23:35] <OctoberSoldier> is that me?
#1802 [23:35] <urielsalis> OctoberSoldier yup sorry
#1803 [23:35] <urielsalis> OctoberSoldier, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 8, get a new gpu or play in another pc
#1804 [23:35] <OctoberSoldier> it was working before tho
#1805 [23:36] <urielsalis> OctoberSoldier, well, you never know when windows update will replace it with the basic driver that has no opengl support
#1806 [23:36] <OctoberSoldier> Oh i think its because i moved my driver when i installed a new wireless adapter and maybe its loose?
#1807 [23:37] * Daverd [Daverd@notlogged] has joined #minecrafthelp
#1808 [23:38] <urielsalis> OctoberSoldier, driver is software, not hardware lol
#1809 [23:38] <Daverd> So my minecraft account is really old, and I can't transfer it over to realms/mojang account because the original email was long since deleted, so does anyone know how I can remedy this?
#1810 [23:38] <OctoberSoldier> u no what mean im new a computer genius sorry lol the graphics card think
#1811 [23:39] <OctoberSoldier> not*
#1812 [23:39] <urielsalis> Daverd, iirc you can migrate it to any email
#1813 [23:39] <urielsalis> OctoberSoldier, you will have to get another graphics card, downgrade to windows 8 or lower or play in another pc
#1814 [23:39] <Daverd> I can't do that though, the old email is gone, I think.
#1815 [23:39] <OctoberSoldier> k
#1816 [23:39] <urielsalis> ??> Daverd account/send-email
#1817 [23:39] <Absol> Daverd: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1818 [23:39] <Absol> Daverd: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1819 [23:40] <urielsalis> ??> Daverd account/trans-id
#1820 [23:40] <Absol> Daverd: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1821 [23:40] <Daverd> Thank you
#1822 [23:41] * urielsalis tips hat
#1822 [23:42] * OctoberSoldier [OctoberSoldier@notlogged] has quit. (Ping timeout: 195 seconds)
#1823 [23:48] * Daverd [Daverd@notlogged] has quit. (Quit: Web client closed)
#1824 [23:52] * coolgaming [coolgaming@notlogged] has joined #minecrafthelp
#1825 [23:53] <coolgaming> why my minecraft is crashed?
#1826 [23:54] <mattym> ??> coolgaming launcher/crash-log
#1827 [23:54] <Absol> coolgaming: We need to see your crash log, which appears after a crash.
#1828 [23:54] <Absol> coolgaming: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1829 [23:54] <coolgaming> i am finish that its gonna work or not?
#1830 [23:55] <mattym> coolgaming, Those instructions are not to fix the problem
#1831 [23:55] <mattym> they re to let me see what the problem is
#1832 [23:55] <coolgaming> ok
#1833 [23:55] <coolgaming> but i am not good at tecknology
#1834 [23:56] <mattym> and as the instructions state, when you do all the instructions i need the link/url to the page you create by following them
#1835 [23:56] <coolgaming> following what?
#1836 [23:56] <mattym> coolgaming, The instructions Absol wrote
#1837 [23:57] <coolgaming> you mean the paste of the ubuntu?
#1838 [23:57] <mattym> yes
#1839 [23:58] <coolgaming> um ok but how did i show you the link/url?
#1840 [23:59] <mattym> coolgaming, Did you copy and paste your crash onto paste.ubuntu.com?
#1841 [23:59] <coolgaming> um yes
#1842 [23:59] <mattym> coolgaming, Did you hit the paste button on the page?
#1843 [23:59] <coolgaming> yes
#1844 [23:59] <mattym> coolgaming, Did it take you to a new page?